Computer Support Forum

Unexpected shutdown, no event log listing

Question: Unexpected shutdown, no event log listing

I plug in a flashdrive, scan it, copy a few files, pull it out (it had 3 files on it, never have viruses. Never.). Windows suddenly decides to shutdown. Waited :30 sec, rebooted, logged in and went to Event Viewer>System and filter for 6008 events. Zero, no listings. Can't find anything in the past 20 minutes that looks like a shutdown.

What gives? How can Event Viewer not show the shutdown? How can I find out what the burp was? I've had no issues lately (since a new card in July), Windows has been flawless. I hate it when Windows does something like this and I can't track it down.
Thanks in advance for any interest,

Surviver

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Preferred Solution: Unexpected shutdown, no event log listing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 84.46%

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

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Relevance 80.77%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 80.77%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &n... Read more

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My computer continuously shutdowns every hour or so without any warning. When the computer loads back up a message pops up telling me that I have had an unexpected shutdown. If I click on more information it shows me what the error was (I have the error message copied if you wish to see it) but it makes no sense to me.

I have looked around for a solution but my error message is different to everyone elses.

If anyone could help me with this problem it would be much appreciated, thank you in advance.

Specs:

OS: Windows 7 Ultimate 64-bit
Processor: Intel Core 2 Duo
RAM: 2GB
Graphics card: ATI Radeon X1600 Series
Previous OS: Windows XP Media Center Edition

Lee.

Answer:Unexpected Shutdown - Problem Event Name: BlueScreen

@ttran

Sorry, I will do that now.

Thank you

@Marvel Varghese

I am certain it's not the beta, I bought Windows 7 Ultimate.

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

2 more replies
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Hi,
 
My desktop had been failing to wake from sleep (needing a restart everytime) since I installed the Windows 10 Anniversary update. Last night, I updated the chipset, intel graphics, and nvidia graphics drivers to their latest versions. Since last night, I have had three unexplained shutdowns after putting my pc to sleep. In event viewer, I am getting the 6008 error. 
 
My specs are
 
http://speccy.piriform.com/results/PepJcmtf23xATPNdl6YHn3L
 
Thanks for your help, and let me know what other information I might need to provide. 
 
 
Ciaran

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I just rebuilt with a new motherboard, new Intel 6600K, and new RAM. It's assembled on a table top rather than in the case. All other parts are from an earlier build but believed to be in good shape.

I went to sleep about 14 hours ago with my PC still running. I was doing a backup job that would take a few hours, so I just slept.

6 hours later I woke up and notice that the CPU fan is not spinning. Panic. I didn't know if the motherboard had failed, the fan had failed, or even if the PC was running. Nothing displayed on the monitor.

I shut down and rebooted successfully, getting the "Windows did not shut down properly error".

Looking at logs, I see that the backup job completed at 1236 pm and that the Windows shut down at 1237, one minute later. Coincidence? Maybe.

Windows Reliability History gives no info beyond mentioning the unexpected shutdown.

Event Viewer may have more info, but I'm not familiar enough with it to find anything useful.

Do you have any specific help on Event Viewer?

Also interested in any ideas you may have on the cause.

The local power company says there were no failures today in my area.

The PC appears to be working OK for the last 8 hours since I restarted.

The backup job did in fact complete successfully. All files were copied as expected.

I re-ran the backup job to see if the PC would shut down when it finished a second time. It did not.

The new hardware has less than 100 hours of time on it and I need ... Read more

Answer:Event Viewer help? Need to diagnose unexpected shutdown on new build

I would run a memtest with the new RAM.
RAM - Test with Memtest86+

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This has been happening periodically for several weeks It doesn't happen every day so I have been just restarting and continuing on. It seems to happen when the desktop is not even being used. (i.e. middle of the night). Power settings are to never sleep. I've been running core temp because somewhere I saw that it might be related to a thermal event, but that doesn't seem to be the case here. I am not seeing much in the event log other than the event 6008, unexpected shutdown (with no other details). I am not getting bSOD minidumps either in the c:\windows\minidumps folder even though I do have this setup in system security. I've attached the dump files so hope that one of you can help me take a look to see if you can help me to figure it out. The last 6008 was earlier today around 2 AM PDT. Right now I am running chkdsk to see if that turns up anything. Any help appreciated. Thanks.

Edit: see updated dump file in post #3

Answer:Event 6008 unexpected shutdown Win7 Ultimate 64bit

There are numerous files missing from your upload, please run the tool again and wait for the files to be gathered then upload

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i can't remember if i saw this once on this site ,can anyone oblidge

Answer:event error listing for xp

click herethis may help..

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I’m having problems that are displayed in my Event Viewer. I have not noticed any problems during operation so something is going on that I don’t understand. There are 1766 errors dating back to 8/14/2015.
The first error was displayed as “Print Servce” – “512 Initializing a print provider”. This entry was followed by very many “Kernel Event Tracing” – “2 Session” or “3 Session”. There are different types of errors in the listing but the list is too long to display here.


The events are listed from 8/14 (did a clean install of Windows 7 Pro 64bit) until today and I became aware of the problem when a new Adobe Flash update would lockup my computer. There are “Print Service” errors listed when no printing was done. My printer is a HP 2015 Network printer and I also have a Synology server on the network. Here is a listing of the errors displayed this morning (I did no printing this morning). Yesterday a full computer virus scan found and removed a file called "Hack Tool: Win32" and thought that was the problem.


Error 11/17/2015 4:55:36 AM Service Control Manager 7006 None
Error 11/17/2015 4:55:34 AM Service Control Manager 7006 None
Error 11/17/2015 4:45:38 AM Service Control Manager 7006 None
Error 11/17/2015 4:45:38 AM Microsoft Antimalware 3002 None
Error ... Read more

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Ever since i got my x1 carbon i've been experiencing constant unexpected shutdown issues. Ill leave my laptop on for a few minutes unused and when i come back it'll be turned off and when started back up it will prompt me that the computer has recovered from a unexpected shutdown. There are also numerous of times where i would attempt to put my laptop to sleep or shut it down manually and the screen will go black, however the laptop doesnt shutdown or goes into sleep mode, but instead freezes with a black screen. I've sent in my x1 carbon in once due to a harddrive failure where the computer wont even start up windows at all, the technician informed me that they put a new ssd in and ever since i got it back these issues still occur. Can some one please help me here? these occurance are getting more frequent and i'm afraid i might have to send in my laptop again due to harddrive failure.

Answer:thinkpad x1 carbon unexpected shutdown and freezing during manual shutdown

Hi, kuelderrek
 
Could you possibly go into Event Viewer and look at the Windows Logs, and then take a screenshot of these logs and post them here? I'd also recommend making sure all the drivers for your system are up to date, just to make sure they are not causing any issues. You can find all the drivers for your system here.
 
Best,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Ever since i got my x1 carbon i've been experiencing constant unexpected shutdown issues. Ill leave my laptop on for a few minutes unused and when i come back it'll be turned off and when started back up it will prompt me that the computer has recovered from a unexpected shutdown. There are also numerous of times where i would attempt to put my laptop to sleep or shut it down manually and the screen will go black, however the laptop doesnt shutdown or goes into sleep mode, but instead freezes with a black screen. I've sent in my x1 carbon in once due to a harddrive failure where the computer wont even start up windows at all, the technician informed me that they put a new ssd in and ever since i got it back these issues still occur. Can some one please help me here? these occurance are getting more frequent and i'm afraid i might have to send in my laptop again due to harddrive failure.

Answer:x1 carbon unexpected shutdown and freezing during manual shutdown

here is more detail about the issue, from the "check for solution" box that pops up every time this occurs Problem signature:Problem Event Name: BlueScreenOS Version: 6.1.7601.2.1.0.256.48Locale ID: 1033Additional information about the problem:BCCode: 9fBCP1: 0000000000000003BCP2: FFFFFA800410DA10BCP3: FFFFF800038073D8BCP4: FFFFFA8007E8C470OS Version: 6_1_7601Service Pack: 1_0Product: 256_1Files that help describe the problem:C:\Windows\Minidump\012813-8673-01.dmpC:\Users\Derrek Young\AppData\Local\Temp\WER-18704-0.sysdata.xml 

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Hi everybody, I'm a electric/computer engineer.I come from Viet Nam and I have Lenovo T420s (from US) . On a beautiful day, he was silent when I touch he. Ahh, he was binky the led on power button. I serach on GOOGLE, and I bring he to maintance computer shop. They say power IC die, and they replaced with another. I think they do nothing because when I turn on my T420s, he ON, and he unexpectly/suddenly shuttown after about 25-40 mins in every case ( in win, in bios setup or in anything) but if I take restart he before 25 mins...he work over "die" time. I search and I dont know what was wrong with him. I love him, tell me what I need to do to bring he back please. Thank you.

Answer:Lenovo unexpected shutdown// suddenly shutdown become polular

Hi Kim_perfect_712,
 
Welcome to Lenovo Forums!
 
I appreciate the troubleshooting steps done, but as per the performed troubleshooting steps it seems to be a hardware issue and it looks like motherboard has gone bad. As you have told the laptop automatically shut down in BIOS, it clearly confirms that this is a motherboard issue. Hence I kindly request you to take the laptop to the authorised Lenovo service centre for the further assistance and you can get him back working
 
For your reference, please find the link given below to find out the authorised service centre according to your location.
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
OR
http://bplocator.lenovo.com/
 
Please let me know, whether the above suggestion helped you.
Thank you, have a good day.
 
Regards,
Naveen.v

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Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

Answer:BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

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Relevance 59.04%

Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: CUR-ICT-01.LODGEFARM.LOCAL
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<EventRecordID>5118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>CUR-ICT-01.LODGEFARM.LOCAL</Computer>
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.


Code:
Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.


Code:
88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

http://digital.ni.com/public.nsf/web...C?OpenDocument

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I don't actually get a blue screen, but on the Problem Event Name, it lists bluescreen, so I'm not sure if I should post this here or not, but here are the details:






Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80085294F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112712-23322-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-48282-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


When I click check for solution, it acts like it's checking for a minute or two, closes, and nothing shows up.

I've made sure my drivers are all up to date, I've tried reformatting, I've made sure Windows is completely up to date, etc, etc, etc. Not even sure what's left to try at this point. Thanks in advance for any help.

Answer:Unexpected shutdowns/BlueScreen event name

Sorry for double post, but figure I would add that for the past 4 or 5 hours I've left it in safe mode and it has not crashed. Also, this is a brand new custom PC(bought, not built myself). Only been using it today.

4 more replies
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Ever since doing the Fall Creators Update (1709), every time I shut down my PC, event viewer shows Event 41 (Unexpected Shutdown). I'm turning it off in the usual way (Windows/Power/Shutdown).

Any suggestions, please?

Rob.

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Relevance 56.17%

Dear Friends i have a problem with my pc.This is the pc
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 955 3.2 Ghz
Motherboard
Gigabyte MA785GT-UD3H ver 1.1
Memory
4 gb 1600Mhz (2x2gb) G.Skill Ripjaws F3-12800CL8D-4GBRM
Graphics Card(s)
HIS Radeon HD5750 iCooler IV 1Gb 128Bit GDDR5
Sound Card
Onboard
Monitor(s) Displays
Philips 190C 19" LCD
Screen Resolution
N/A
Hard Drives
Western Digital Caviar Black (WD7501AAL89 3.5" 750GB SATA
PSU
600W thermaltake PSU
Case
Thermaltake V3 Black Edition with 600w psu
Cooling
Sunbeam Core Contact Freezer 120mm CPU fan +120mm case fan
My computer sometimes freezes.I send it to service but they werent able to find any errors.So now i understood that the pc creates an error when it is working under pressure, when playing game for example.The screen goes dark firstly, after sound freezes and there isnt any errors.I had to reset and after that it doesnt give an errors too.And when i looked event viewer i saw theese errors.


System

- Provider
[ Name] EventLog


- EventID 6008
[ Qualifiers] 32768



Level 2


Task 0


Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2011-12-14T20:32:26.000000000Z



EventRecordID 4164


Channel System


Computer Baris-PC


Security
- EventData
22:31:15
‎14.‎12.‎2011

... Read more

Answer:Freezing because of an unexpected error event id 6008

There are many reasons why a PC " behaves" this way.

These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....

* Have you experienced a BSOD?

FYI.

windows 7 rc error event id 6008

unexpected shutdown "event id=6008" - Microsoft Answers

http://www.sevenforums.com/crashes-d...id-6008-a.html
Troubleshooting steps for you to try -

* If you are overclocking STOP.

*Make sure all intake/exhausts vents are clean along with all fans.
Get some temp monitoring software for cpu, gpu.

* Have you a System Restore Point PRIOR to the problem presenting that you could roll back to?

*How long have you had this problem for?

*Have you SP1 installed?

* What Anti Virus Program came preinstalled on your computer?
How did you get rid of it?

* Please list ALL the Security Programs currently used.

* Run a Disk Check.

Disk Check

9 more replies
Relevance 55.76%

This has been happening since last 24 hours, My toshiba laptops shuts down automatically without showing any warning, the first it happened about 20 minutes after I turned it on , after the shutdown I again hit the power button and it started normally but after 2 minutes it happened again. I put it away and this afternoon I again turned it on and the same happened after 15-20 minutes this time when I tried turning it own it was not responding, I placed My hand underneath and it was hot around the fan and exactly under the touchpad. After 2-3 minutes I was able to turn it on again but it shutdown after a minute.
The fan is working , I do not see any hardware problem as well because its working FINE right now (been on for about 40 minutes)
I just checked the event logs and this is what I for the unexpected shutdowns.

THE FIRST SHUTDOWN LOG


HTML Code:
EventData11:57:08 PM‎3/‎6/‎2017439802E1070300010006001700390008004B00E1070300010006001200390008004B00600900003C000000010000006009000001000000B00400000100000000000000[FONT=Segoe UI]Binary data:
[/FONT]
[FONT=Segoe UI]In Words[/FONT]
[FONT=Courier New]0000: 000307E1 00060001 00390017 004B0008
0010: 000307E1 00060001 00390012 004B0008
0020: 00000960 0000003C 00000001 00000960
0030: 00000001 000004B0 00000001 00000000
[/FONT]
[FONT=Segoe UI]In Bytes[/FONT]
[FONT=Courier New]0000: E1 07 03 00 01 00 06 00 ?.......
0008: 17 00 39 00 08 0... Read more

Answer:Unexpected shutdowns with no warning - event logs attached

How long has it been since you cleaned the fan intake and exhaust for the laptop? You live in a hot, dusty climate. You're heatsink might be clogged with dust and dirt.

You laptop is showing all of the classic symptoms of overheating.

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I have been having repeated Unexpected Shutdowns i.e. event id 6008 in the last few months. About 14 in the last 30 days. I have been googling like crazy without being able to figure out a solution.

The problem increased after my system crashed during the middle of a Windows Update few weeks back. When I tried Windows Update again after a few weeks, my system was unusable - became very slow & I had to force restart everytime.

Tried System restore as a first option in Safe Mode, that didnt work.

I downloaded Windows Update System Readiness tool couple of days back, it applied a few fixes & the system is now usable. But it continues to crash at random, & I get the message "Unexpected Shut Down" etc

I looked up minidump files there is nothing for the past few months.

Note this 6008 event happens only when the system is idle, almost never when the system is being used.

Event Viewer info of the last unexpected Shutdown is given below






Quote:

Log Name: System

Source: EventLog

Date: 11/30/2015 6:29:00 PM

Event ID: 6008

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: Ram-Dell

Description:

The previous system shutdown at 6:24:37 PM on ?11/?30/?2015 was unexpected.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2&... Read more

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Greetings - I have searched for months but cannot fix this on my own and appreciate any help, please.

Shutdowns occurring in front of my eyes or when I'm not looking; cannot discern any particular software or drivers at fault. Loses all power and stays off, like a power plug pulled. Happens at my home and others as well, with home PSU or my travel PSU (both OEM) and carefully handled over the years, as well as on battery power only.

I had these issues before the new hard drive & Win7 OS installed Sept 2014. Shutdowns began shortly after again; now shutdowns much worse again. Do not believe it's temp related; I run a fan nonstop under the laptop which is in the air on a platform with cooling pad underneath, regularly shoot canned air in; temps read avg mid-40's C and stay displayed in systray, so I watch carefully. Happens with 2 different PSU's, carefully handled, also on just battery power. Did a power drain recently for static buildup; coincidentally or not, was better for a week. Have run chkdisk, memory tests, check for driver updates, and other system tools; no problems detected.

Event viewer seems to have the same patterns leading up to the shutdowns, but things I've tried from searches are ineffective. Here's the pattern, after manually restarting after a blackout shutdown.

Event 219, Kernel-PnP - Warning
The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PRO... Read more

Answer:Frequent Unexpected Shutdowns to No Power-Same Pattern in Event Viewer

  
Quote: Originally Posted by Catherine99


temps read avg mid-40's C and stay displayed in systray, so I watch carefully.

Event viewer seems to have the same patterns leading up to the shutdowns, but things I've tried from searches are ineffective. Here's the pattern, after manually restarting after a blackout shutdown.


mid-40C temps are very good, but how are you monitoring temps? Some progs monitor CPU but not MB (graphics chip). With laptops, it's most often the graphics chip that causes overheat problems.

The two events leading to the shutdown may indicate hardware failure. Is there any connection between shutdowns and moving the unit? Has it ever been dropped?

You might run the machine overnight off a linux boot disk and see if the problem occurs. If so you will have a pretty good idea it's hardware driven.

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Came back from walmart, my pc was off, turned on, got the 3 options to start from an unexpected shutdown, chose to start windows normally, got the dialog box on startup, problem details are as follows, anyone know what to make of it?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8001E2C8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010310-22796-01.dmp
C:\Users\Damien\AppData\Local\Temp\WER-50125-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Unexpected Shutdown

what hardware are you using motherboard etc. these types of issues can be hard to track down so the more info the better also check the event viewer logs for errors that helps

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hello again, i havent been here for a while (which is a good thing, it means my computers been running good...lol ) im not sure what specs of my computer you need. but i will tell you my problem :D. ok my laptop was closed (and on) but when i went to open it, i noticed for some reason my laptop shut down on its own, so i turned it on (and no my battery didnt die ) but after i turned it on i got this message
Windows has recovered from a unexpected shutdown
Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004007BB0
BCP3: FFFFF800041E54D8
BCP4: FFFFFA8004BA75A0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040712-16894-01.dmp
C:\Users\mandy\AppData\Local\Temp\WER-57860-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

i have no clue if this is something to worry about. my laptop is just over 6 months old. i havent changed any software. i havent downloaded anything new recently(just updates). it has only happened once but im worried its hardware problem or something. i appreciate your h... Read more

Answer:unexpected shutdown

If it doesn't happen again, don't worry about it.

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I recently updated Mozilla Firefox (just this week). Ever since, my computer has shut down randomly several times each day, every day since. It is always when I have left it for a while and I come back and it's shut down, waiting for my password to restart. It isn't off, just in restart mode. It shuts off every night when I put it in sleep mode so when I come back in the morning I have to restart instead of just waking it, and it shuts down during the day when it is not in sleep mode. I tried to uninstall the most recent update but it wanted to uninstall Firefox instead. Not sure what to do.

I have a Dell Inspirion about 4 years old, running Windows Vista 32 bit. I use Firefox exclusively although IE is installed. I don't run any complicated programs at all and use Kaspersky for my anti-virus, which seems to work perfectly.
 

Answer:unexpected shutdown

Welcome to TSG.

I would download the latest version of Firefox again, Then uninstall the one that seems to be the problem, and install the newly downloaded version. Something might have gone wrong with the previous update, it happens.

Also, first I would make a "System Restore point" before doing anything.
 

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Hi
I am running Windows 7 ultimate and I'm getting blue screen shut downs. The computer is usually at idle and it shuts off and tries to restart but the boot device changes. I have to select the drive manually that contains the operating system to reboot.

I've swapped out almost everything and it still does it. The error log looks like this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 87E71510
BCP2: 8FBE4FF8
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031311-19968-01.dmp
C:\Users\BJ\AppData\Local\Temp\WER-62125-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
The Software Protection service has completed licensing status check.
Application Id=55c92734-d682-4d71-983e-d6ec3f16059f
Licensing Status=
1: 022a1afb-b893-4190-92c3-8f69a49839fb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 436cef53-8387-4692-bb4a-9492cd82260e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: 57a232fe-0931-48fe-9389-e4586967c661, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8, 1, 1 [(0 [0x00000000, 1,... Read more

Answer:Unexpected Shutdown

Have you run diagnostics on the hard drive?
 

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Hi

I keep experiencing problems when i turn on my pc, sometimes it loads fine and then turns off automatically on its own. My system does not have any spyware viruses or other malicious form of infection. The PC no longer turns on as it says that a system file used to load the system is corrupt. I attempted to re-install windows XP and while i was in the middle of set-up the PC shut-down again. I have no idea of what the problem is but i can no longer turn on my pc properly because there is no operating system installed and when i attempt installation it turns off

any answers would be greatly appreciated.

as you may realise im using a different pc to ask the question

Many Thanks

Jamie

Answer:Unexpected Shutdown

post your system specs including the power supply details,from the label on the side of the supply
if you can get into the bios,post the voltages and tempretures it lists under hardware monitor,or something of similar wording

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Hi,

I am using windows 7 ultimate, for the past few days i am getting an unexpected shutdown. I don't know what should be reason. I think there was a problem in BIOS setting was not updated. So i updated BIOS setting also. Please find my system information.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
OS Manufacturer Microsoft Corporation
System Name ADMIN-PC
System Manufacturer INTEL
System Model DG31PR
System Type X86-based PC
Processor Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, 2600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Intel Corp. PRG3110H.86A.0071.2010.0318.1704, 3/18/2010
SMBIOS Version 2.4
Windows Directory D:\Windows
System Directory D:\Windows\system32
Boot Device \Device\HarddiskVolume1

See the highlighted line showing that BIOS setting also updated. What else i need to do to resolve this issue.

In my action center there was one message , please find below ;

Consider BIOS upgrade

Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computer’s random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.
During the crash analysis, we noticed the basic input/output system (BIOS) version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on... Read more

Answer:Unexpected Shutdown

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Hey Guys ! Good day !
First time post here xD

Can someone help me how to fix my computer ? The problem is when I done reinstalling windows 7 on my computer, it start to shutdown unexpectedly unlike the old times. I dunno why ?
BTW, my computer still don't have driver yet. Is that the reason why ? or its my problem in power supply ?
 

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Laptop shutsdown unexpectedly

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Hi,

I was using my laptop for general browsing, when all of a sudden, it turned off. At first, I tried turning it back on, but it wouldn't, so I plugged in the charger and it turned on. It then reported that windows hadn't shutdown safely etc.

The thing is though, I checked the battery levels after re-starting, and it was at 25%. I have set my power options so that the laptop goes into hibernate when the battery is at 10% and at Do Nothing when it is at 25%.

So please can someone explain what happened?

Answer:Unexpected Shutdown

No one can tell you what happened, but we can offer educated guesses.
The first cause would be overheating. Do you know what the temps of your computer are during load.
Did you have a BSOD, did the screen turn blue?
http://www.almico.com/speedfan.php

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I had a reboot problem & the Event Logs show an unexpected shutdown. But how can the PC write that there was a shutdown to the Event Logs since there was no power to do so?

Answer:Unexpected Shutdown ?

simple .... only writes when the system come back on !!!

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Hi, Today my Z50 shutdown twice while charging, no application or games were running.On both occasions the power button did not work. So I removed the battery and put it back on. Then it turned on and worked. I've attached the event viewer log here. Please help on how to fix it or why does this happens?    

Answer:z50 Unexpected Shutdown

hi Mckay74,
 
Welcome to the Forums.
 
This Microsoft article explains a few scenarios where the Kernel Power Error could occur.
 
In your case, does this happens only when you plugin the AC adapter? Or it happens too while running on battery?
 
Things that you can try:
1. Go to the Lenovo Individual Diagnostic Tools and run a memory, motherboard, video, and HDD diagnostic
 
2. If the Kernel Power Error occurs only while plugging-in the AC adapter, try to boot into the BIOS, remove and plugin the AC adapter a few times and observe. If the problem remains then it's likely that outlet where the AC adapter is inserted is not properly grounded. Try to use another outlet (preferably in another location) and observe.
 
 
Let me know how it goes.
 
Regards

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OK so my problem is this - Rather Randomly, if I shutdown my computer, when I re-boot it goes to a blue screen with tons of writing on that I never have a chance to read and then goes into repair mode. When its done it says 'Windows recovered from an unexpected shutdown'.

It doesnt show any error messages before the reboot to indicate its had some kind of problem, only when its restarted. I get the 'Check online for problems' box after its fixed itself but even if I click yes to look nothing happens.

The only problem is in that I dont know why because whenever I do shut down the PC I do the Start Menu > Shutdown procedure and the Computer then shutsdown as it should & there is no indication of a problem until its restarted.

Its been happening for the last 4 weeks on and off and apart from the Techguy SySInfo tool I havent downloaded and installed any new programs, Vista updates have been installed as and when they are available. The only new info thats come in are Patches & Fixes for SW:tor.
I used the Tech.guy SysInfo to generate this:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, x64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 3326 Mb
Graphics Card: NVIDIA GeForce 8800 GTS, 640 Mb
Hard Drives: C: Total - 600238 MB, Free - 385773 MB;
Motherboard: Packard Bell BV, MCP73PVT-PM
Antivirus: avas... Read more

Answer:Unexpected Shutdown.

In order to keep the blue-screen up long enough for you to read (and post at least some of what it says) you need to disable the automatic restart feature:

Open Control Panel & set it to Classic View.
Double-click the icon labelled System.
In the left pane, click Advanced System Settings.
In the Startup & Recovery section, click Settings.
Where it says Automatically restart. click inside the little box to remove the tick.
Click OK to save and close the dialog box.
Click OK to close the underlying dialog box, then close the Control Panel window.

Now, next time a blue-screen even is encountered, it will stay on the screen for you to read it's contents.
Please post what you can, in particular the capitalised error message at or near the top, together with the error codes.
 

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My HP a220n computer has started to die unexpectedly. It stops just as though you had reached the end of a shutdown. IE: the power goes off by itself. This can happen on startup, during a use or even before windows starts. It does not seem to be a heat problem. Some times the Blue power switch flashes, sometime it stays lit solid and sometimes it goes out. Norton has checked for viruses. Any ideas how to check the power supply for a problem? Or any other ideas, as this is an intermittent problem.
 

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My desktop computer started to randomly crash, not very often at first but then the problem escalated so that I can't stay on it for anymore than 5 minutes before it crashes.The problem had happened for a while, then I restored my computer to system defaults and the problem is still occuring.It doesn't crash in safe mode. I was hoping that somebody could help me out and give me an idea of what I'm dealing with.Here's the error diagnosis that I was given:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033Additional information about the problem: BCCode: 124 BCP1: 0000000000000000 BCP2: FFFFFA8007FD5038 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\102212-28672-01.dmp C:\Users\Hunter\AppData\Local\Temp\WER-40497-0.sysdata.xml

Answer:Unexpected Shutdown

Try this out, Open up your command prompt as administrator - and type this in sfc /scannow

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When it goes into Standby/hibernate, unexpected windows shutdown occurs.

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My L420 is regularly shutting down when I use its graphic capabilities (3D gaming mostly). And some point it will just shut down with a LogEvent 6008 (=unexpected shutdown). However I can prevent it by activating the Lenovo Turbu Boost+ in the Energy Manager. I have never experienced any shutdowns when I activated that one first. Any idea why this could happen? It looks like overheating but I would really like to use it Turbo automatically instead of shutting down. I use Windows 7 64bit, my drivers are up to date.  

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Hello,
okay i need some serious help. i just bought my laptop a week ago and its constantly shutting down and saying that windows has experienced an unexpected shutdown and then when i click the button that says check for solution it doesnt do anything. \i just want to know if theres anything i can to fix this by myself rather than taking it in.
please get back to me asap, preferably by email as i only have 6 more days before my 14 day guarantee is up!!

Answer:unexpected shutdown

Gather the mini dumps in c:\windows\minidump and also run msinfo32 save as an NFO file. Also run Belarc - save as mht file - click on the link below my sig - but this has to be emailed to me as it contains prduct key code info.

See my PM for my email.

Regards. . .

jcgriff2

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Ok, I have a different computer, and when I go on it for about 15 minutes (tops) it just shuts down, with no warning at all.

It is a Windows XP Home Edition SP1. Please help, I have thousands of songs and my father has very important files on that computer.
 

Answer:Unexpected Shutdown's

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the past couple of days my pc has been acting funny the most noticeable problem is my pc well just restart while i am doing something. i am about 99.9 percent sure there is no viruses or other issues of that kind becaus i have avast anti virus and elite antikey logger running at all times i have preformed mutliply boottime virus scans and nothing shows up if i could any help or idea on what to try next it would be greatly appreciated and allso i am almost shure it aint any program either because it has shutdown in differnt programs


thanks, Nick

Answer:unexpected shutdown

Is Microsoft updates enabled and allowed to download and install updates automatically. Sometimes, it will download em, install em, then bring up a pop up asking you to restart and there's sometimes a time limit within which, if you don't select anything, it will restart itself automatically.

This could be one reason, but it's not very common to come across it.

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Hi,I installed a fresh copy of Windows 10 on my laptop (Dell 7720). While running Fallout 4, I encountered sudden power-off for my system. The power button did not turn back on for a couple of minutes and the bottom of the laptop was quite hot.How can I ensure that this unexpected shutdown was due to Laptop overheating and no other reasons (such as Driver conflicts or bad drivers) ?PS:- In the event viewer in the System tab , I noticed 3 major events , 1 critical, 1 Error and 1 warning. Attaching these 3 FYR. 
 

 Critical.txt   1.48KB
  0 downloads

 Error.txt   1.13KB
  0 downloads

 Warning.txt   1.34KB
  0 downloads

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good day. a have a problem about unexpected shutdown

problem signature:
Problem event name BlueScreen
OS Version 6.1.7601.2.1.0.256.1
Locale ID 1033


Additional information about the problem:
BCCode: 116
BCP1: 89880008
BCP2: 9438C8D4
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Please help me how to fix it.

Answer:unexpected shutdown

There seems to be a problem with your Windows activation. Please post this report: Activation Issue Posting Instructions

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When going to play a DVD the PC will do what its supposed to do by way of making the noises of the disc drive it will open the CyberLink programme in whch the DVD's are played on and even sometimes play the DVD for a few minutes but then it will just shut down the programme. Its almost like its just given up on trying to play the DVD. It doesn't give any warning or messages about whats just happened.. its a good laptop but one of the main things I use it for is DVD's!! Please help I'm no good with technology and would appreciate any advice which could be given. 

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Intermittent blue screen over last three weeks - "Windows has recovered from an unexpected shutdown".
Memory check and sfc OK. No new hardware or software.


System information:Windows 7 Professional, AMD Phenom 9950 quad core processor 2.6 GHx, 6 GB RAM, 64 bit OS, ATI Radeon HD 4800 Series.


link to memory dump: https://1drv.ms/u/s!AkzB_l10TEspa9zR1at0oljUI2g

Your help would be appreciated.
Lins

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Hello,today I am experiencing hell with my R61. About system I exported detail info - http://home.zcu.cz/~snajberk/System.htmlMy computer started to shutdown unexpected. I just work and it turns off. Then when I turn it on it usually try to start and dies completely - no chance to turn it on again. I have to unplug it, get the battery out and after that I can again turn it on. After that Rescue and Recovery usually starts and tries to repair. Then it sometimes starts, sometimes dies again and sometimes starts Rescue and Recovery again.Today it died 5times. Before today never. Yesterday I worked normally, installed nothing, deleted nothing. I just don't know why it happens now so suddenly and so often and why?Can anyone help please?Thanks to all.













Solved!

Go to Solution.

Answer:R61 Unexpected shutdown

Today I found out one thing. Maybe it is related to temperature. Because when I turned it on at the morning it worked fine for 3 hours but because I compiled something and worked in two IDEs temperature could rise and turned it off. I didn't thought about this before, cause this is new laptop and it shouldn't be overheated.I installed SpeedFan and I can see two temperatures, both over 60°C.

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Hello everyone im new to this forum and fairly new to computers but here is my problem. i just build my first computer and i have been having unexpected shutdowns at random. Today it rebooted when i was streaming music through my xbox360.....I was wondering if it could be my external hdd........... but here is my error message.......please help

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800885B8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030710-47549-01.dmp
C:\Users\James\AppData\Local\Temp\WER-61635-0.sysdata.xml

Answer:Unexpected Shutdown

bump, any help anyone?

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hi i have been getting that message for that past few days it happens at random times when i leave the computer idol here is the message is gives me

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 00001097
BCP3: 0855000D
BCP4: BCA6DB78
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120910-39125-01.dmp
C:\Users\freakkk\AppData\Local\Temp\WER-52775-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
hopefully someone can help
 

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Hello at all,

My pc was freezed. After I rebooted the pc, there wasn't any blue screen appeared but when windows was started, a pop up message box appeared that said unexpected shutdown.

I attached the crash dump file to my post.

Any help would be most welcome.
Thanks and regards

Answer:Unexpected Shutdown

Welcome aboard.

The crash dump you uploaded says you have had a BIOS error.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

ACPI_BIOS_ERROR (a5)
The ACPI Bios in the system is not fully compliant with the ACPI specification.
The first value indicates where the incompatibility lies:
This bug check covers a great variety of ACPI problems. If a kernel debugger
is attached, use "!analyze -v". This command will analyze the precise problem,
and display whatever information is most useful for debugging the specific
error.
Arguments:
Arg1: 0000000000000003, ACPI_FAILED_MUST_SUCCEED_METHOD
ACPI tried to run a control method while creating device extensions
to represent the ACPI namespace, but this control method failed.
Arg2: 0000000000000000, The ACPI Object that was being run
Arg3: ffffffffc000009a, return value from the interpreter
Arg4: 0000000000000000, Name of the control method (in ULONG format)
A farther check of the BIOS says that it is old enough!

Code:
[SMBIOS Data Tables v2.6]
[DMI Version - 38]
[2.0 Calling Convention - No]
[Table Size - 2493 bytes]

[BIOS Information (Type 0) - Length... Read more

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I just upgraded from Vista to windows7 but this problem has been occuring long before the upgrade.
Twice since the upgrade I've returned to my pc and found a message that stated something like computer has recovered from an unexpected shutdown
Attached is the requested information (Windows7_Vista_jcgriff2.zip). The folder also has an html file titled (Sonny-PC) that includes all the current information on my system. Also attached is a folder named "shutdown". This folder gives the information about the unexpected shutdown.
Twice also upon booting the system I've gotten only a black screen with no input devices working. I manually reboot with the power switch and it goes into the Startup Repair mode. I have opted for the system recover option and it boots ok. I've also declined the system recover option and let the startup repair continue. I then opted for the memory test and it completes with no error messages and the computer boots.

I did recently replace the power supply due to a noisy fan bearing but have reinstalled the old one hoping that this might be the problem. The only other thing that I have changed is the primary hard disk.
Thank you for your help.
Hamp

Answer:Unexpected shutdown

Does anyone have a suggestion as to what is going on with this machine and what I can do to fix it (short of throwing it out with the trash)?

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I have the following setting for my power options:

1. Low battery action: sleep
2. Critical battery action: hibernate

Unfortunately my laptop never goes to the sleep mode. It directly goes in the hibernate mode.

Once I resume from hibernation the laptop shuts down automatically after coming to the log-in page.

Answer:Unexpected shutdown

well i think your battery is defected... critical battery = so low that it can barley run!

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For some reason my PC has started to shutdown for no explained reason,it does reboot, so all I know is from tell tale signs like no internet connection etc. nothing new has been installed or removed and it has been OK until the last few days.Could it be wearing out, it is a few years old and on every day.Mainboard is the socket A as far as I know. Any ideas??

Answer:Unexpected shutdown

Might need a clean click here but only a guess.

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My pc reboots itself everyday numerous times and shows the message "Windows has recovered from an unexpected shutdown". Can someone please offer a solution?

Answer:Unexpected shutdown

hi and welcome to the forum do you get a bsod with a error message,

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I have a guy that says he has a computer that starts up and then shuts down on it's own. Thats all the information that he gives me. He doesn't know what operating system he is running or any specs at all. He says that the computer is about a year old.

I think it's a power supply problem or not enough ram. Any suggestions would be helpful. Thanks in advance.
 

Answer:Unexpected shutdown

Could be overheating, have him check the fans. Or it could be the power supply or motherboard.

Not enough RAM isn't true.
 

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Hardware HP ZD7020 US Laptop Pent 4 2.8GHz Ram 1.25 GB Ram. OS XP home SP2 35% Free disk space
Thus far I have vacuumed the computer (done every month or two since I purchased this laptop. The computer is on a stand and not flat on a desk
I replaced the non OEM 1GB ram chip three times under guaranty for Cruticial . Updated all drivers. Removed and reinstalled all APIC Thermal Controls listed in Device manager, Have run spyware scans using Spy Bot Search and Destroy, Adaware Super Anti Spyware etc.

The fans do speed up when the CPU is nearly at full capacity. Most recent crash took place while writing an Email using OL 2003. No other programs were open other than
my antivirus running in the background. The crashes have been occurring with increasing frequency. Restart is not a problem

Everestcor Sensor Properties:
Sensor Type HDD

Temperatures:
CPU 62 °C (144 °F)
Hitachi HTS421280H9AT00 [ TRIAL VERSION ]
 

Answer:Unexpected shutdown

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Hello Bleeping Computer folks, I have a question.
 
When I check Event Viewer, I saw an "Unexpected shutdown" error, although the shutdown was performed properly (using Shut down from the Start button).
 
Can somebody explain this? I use Windows 7 Ultimate.
 
Thank you.

Answer:Unexpected shutdown?

Unexpected shutdown error messages appear automatically in Event Viewer...anytime that Windows reboots from an unexpected situation...whether the cause be heat, hardware, software, malware or whatever.  Anything that causes an unplanned reboot while working in Windows...will result in this message.  Loss of power to the system will also be among potential causes of this message being noted.
 
I suggest looking at all the other errors reflected in Event Viewer to try to find clues.  Another source would be any data reflecting BSOD situations.
 
Louis

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Im lost, I will be checking my email or whatever i'm doing, and my PC shuts off then restarts.

Answer:Unexpected Shutdown

Oh oh

How well do you know computers?

Does it just power right off?

We'll try and help if you can provide answers.

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Hi,

I installed a fresh copy of Windows 10 on my laptop (Dell 7720). While running Fallout 4, I encountered sudden power-off for my system.

The power button did not turn back on for a couple of minutes and the bottom of the laptop was quite hot.

How can I ensure that this unexpected shutdown was due to Laptop overheating and no other reasons (such as Driver conflicts or bad drivers) ?
PS:- In the event viewer in the System tab , I noticed 3 major events , 1 critical, 1 Error and 1 warning. Attaching these 3 FYR.

Please help ..

Answer:Help with Unexpected Shutdown

If the laptop would not power back on, then it's an overheat. If it was a driver problem, you would be able to see the BIOS splash screen at least.

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I put together a new machine a few weeks ago. I am using Vista 64 with all the latest updates.I already have a thread running about the Video drivers,click here which I have yet to resolve but I don't think that is the cause of this problem.After about three weeks of fairly hard use (photo-editing and creating DVDs which has put the cpu usage into the red) last Thursday the screen went haywire and the machine re-booted. It happened again at 3:am Saturday morning and again yesterday afternoon at about 4:30.It has been suggested I might have a faulty memory module: is that likely after three weeks? Would it not have manifested itself before now?The Event Viewer appears to show no cause but two Applications recorded errors immediately prior to the shutdowns: first it was DIVX then Chrome. I have uninstalled both and am now waiting to see what happens, since the random shutdowns appeared to be about 36 hours apart.The only other anomaly in the Event Viewer is that after every occurrence the System shows that i8042prt has failed to load. This is apparently to do with the PS2 mouse/keyboard which I am not using (Logitech LX700 keyboard and MX Revolution).Rather than sit and wait for another incident I am desperately trying to find the cause - is it likely to be some software? Has anybody experienced this and resolved it?

Answer:Unexpected Shutdown

There is a solution which may work for you in this LINK click here which relates to "i8042prt" error. It means a Registry Edit but worth trying - you can always "reverse" it if it doesn't work for you. (make a note of the current regisytry settings for this) Note: Scroll down the link and look for "Ramis KAYIM" - Jan 04/2010

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My computer has been doing this for about a week. I haven't had time to do anything about it. I dont know why it started doing it. Also sometimes I'll get a blue screen that appears for about ten seconds before it turns off. there is a number that counts up to 100, and says Dumping Physical Memory.
I dont think thats a good sign.....

Can i have some feed back please.

Answer:Unexpected Shutdown

Please upload a report so that we may better assist you

http://www.sevenforums.com/crashes-d...tructions.html

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New Dell Desktop Randomly shuts down and presents following message

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8001EEA4F0
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA80060B9900
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\040511-20295-01.dmp
C:\Users\Dean\AppData\Local\Temp\WER-51776-0.sysdata.xml

I have tried running bluescreen review which privides the following information

Dump File : 040511-20295-01.dmp
Crash Time : 05/04/2011 11:29:06
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`01eea4f0
Parameter 3 : fffff800`00b9c4d8
Parameter 4 : fffffa80`060b9900
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+80640
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\040511-20295-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 1,055,320

And have attached requested zip file, any help would be greatly ... Read more

Answer:unexpected shutdown

BSODs caused by Rtl2832u_irhid.sys which is the Realtek Virtual Hid IR Device driver
Update it Realtek

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8001eea4f0, fffff80000b9c4d8, fffffa80060b9900}

*** WARNING: Unable to verify timestamp for RTL2832U_IRHID.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL2832U_IRHID.sys
Probably caused by : RTL2832U_IRHID.sys
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8001eea4f0, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa80060b9900, The blocked IRP

Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: fffffa80060b9900

DEVICE_OBJECT: fffffa8001ee8060

DRIVER_OBJECT: fffffa80054f0580

IMAGE_NAME: RTL2832U_IRHID.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5ae5d4

MODULE_NAME: RTL2832U_IRHID

FAULTING_MODULE: fffff88007fe4000 RTL2832U_IRHID

CUSTOMER_... Read more

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Hi. I don't know what the problem is.

The pc just shuts down whenever it wants. First I believed it was my Graphic card, because it was a Nvidia card and my mobo is CrossFire ready and don't support all features of Nvidia cards. Now I have 2 EAH3870 card in CrossFire. Yes I have tried just one at the time to check if it was the problem, but no.

I also believed it may be the RAM but I don't think so after diagnostic checks. The pc have 4 Gb of ram, and I have tried to run it with just 2, same problem.

I got the standard ICH9 error but I believe that the PC have the right Intel driver now.

Apart from that I don't have any problems detected in windows error log (Event Viewer). Just the Unexpected shutdown and error code 6008. and windows doesn't have a solution on this code.

Answer:Unexpected Shutdown

What PSU do you have?

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Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
012912-39296-01.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: d1
BCP1: 0000000000000044
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880068D68C1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0xD1_athrx+5c8c1
Server information: 15a51d0e-e599-41cb-b5e9-8ce019cfb721

Answer:Unexpected shutdown - Not sure the cause

Hello ppfollyout and welcome to Seven Forums. Sorry to hear you're having issues with your Vaio. Some experts will be along in just a while but in the meantime a few questions.
Do you remember what you were doing just before the BSOD?
Have you installed any new programs recently?
Have you been able to restart your computer since the shut down and if so, are you having any issues now?
What security program are you using?

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Hi all, I've started to encounter an unexpected shutdown with a brief bluescreen error on my desktop and can't figure out what's causing it. I was hoping someone could help me out with this.

Here are links to the .dmp and .xml files that help describe the problem. If any other information would be helpful, I'd gladly provide it. Thanks!

https://www.dropbox.com/sh/9plviokwh...UVK2kvF0a?dl=0

Steve

Answer:Help with Unexpected Shutdown

Hi there Fobwashed,

Is your computer a desktop or laptop computer? Does your computer shutdown at a certain time or just in random intervals? If your computer is a desktop computer, which I am thinking it is, how much power(watts) are you running? What is the brand/model if your power supply?

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Hello, don't know if anyone can help me. I am on a HP Pavilion Laptop running Windows Vista. I first encountered the error while running World of Warcraft. I log in, and after a few seconds the whole computer freezes up (no alt tabbing, unable to do anything). Then the screen screws up and nothing coherent is visible. Pretty much it looks like the old Static channels on non-digital TV's. The system then reboots and I get this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 85558230
BCP2: 8B6DDEB0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

After rebooting a few times, the computer would then restart and receive a blue screen error before running any application, yielding in the same error upon restart. The blue screen did mention something about Display adapter, but I was unable to read more than that before restart.

With those things in consideration, my first thought is that it is my video card. However when I run any applications there is no lag, no screen tearing, and my computer is actually running very smoothly, until it crashes. I have updated all my drivers, ran Nortons, Windows Defender, and Spybot. I am stumped now.

Do you believe it is a virus? If so any suggestions?
Do you believe it is software complications? Any suggestions?
Do you believe it is a Hardware problem? If so is there any way to r... Read more

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I've been getting the following error message over the past 2 days:

"This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown initiated by NT Authority\System.

Windows must now restart because the DCOM Server Process Launcher Service terminated unexpectedly."

The computer then begins a 60 second countdown and then reboots.

I am using Windows XP Home Edition with Internet Explorer 7.0

None of my scanning programs (Norton AntiVirus, Registry Mechanic or AdWareAlert) is picking up anything.

Anyone have any ideas on what the problem might be?
 

Answer:Unexpected Shutdown

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hey guys i really look forward to help me with this issue.i have made a setup for mikrotik server on a virtual machine so i need to keep my computer on all the timeand that was fine for 4 or 5 days then i start to wake up every morning to see that my computer on and stoppedon user login screeni click on my user to login and here i find message that said unexpected shutdown, i didnt care much at first timebut now its started to annoy memy pc details isCPU : Q8300RAM : 4 GBMotherboard : GA-EP35Vga : Geforce 9500GTand here is my (Minidump) fileshttp://www.mediafire.com/?mqsu4qs58...plz answer me as soon as u can, my adsl users dont even give me a chance to breath.

Answer:unexpected shutdown

Restarting can be overheating, bad memory stick, Windows, Adobe, or other updates, to name the top ones.Use Speedfan or similar program to monitor temperatures.Use Memtest86 to test your memory for bad segments.Reset all updates to download but ask for permission to install.Run Malwarebytes if you suspect an infection.Set all power saving features to "Never" except monitor.(I could not see your dump files to check it, but maybe it was just me)You have to be a little bit crazy to keep you from going insane.

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Dear forum users,
Around 16 months ago I bought a brand new PC, bare bones system, AMD Athlon 64 x 2 dual core 6000+. All SATA II hardware/cables.
The first 8 / 10 months were fine. Fast and no problems. In the past 3 to 4 months my PC as a whole, just powers down, as if I was to hold the on/off button in for 5 or 7 seconds. It is kind of doing it almost every other day know. When I reboot I get a black screen stating the PC has shutdown unexpectedly and the option to restart in:
Safe mode / blur / blur / or normal start.
It does seem to only do this under certain conditions though, such as: When music is playing and or internet is running. On youtube and or MS office open as well. Generally speaking, when I ?Overwork? the PC or have multiple applications open that use media / sound / graphics, it happens.
I run complex CAD packages but it never seems to do it then. Generally, music (Windows Media running) and internet and it ?powers down?
Could it be a lack of power issue? Could it be an incompatibility on hardware, graphics card vs. processor or memory? Is it software related? I really don?t know where to start.
Any help would be much appreciated guys. Thanks heaps. Blueboy555.

Answer:Unexpected Shutdown,

Hi. You can go into C:\Windows\Minidump

Copy the files in there to any other folder. Then zip or rar them and attach the compressed file to a post. We can have a look at the issue(s).

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I have a PC that keeps shutting down unexpectedly while am in the process of working without even warning. The pc runs on OS- MS Windows XP proffesional vers 2002 sp2. It is really becoming a nuisance.
I have tried formating the disk & reinstall all programs, but the problem persists.
What could be causing this & how can i rectify this?
 

Answer:unexpected PC shutdown

you get no warnings or error messages?

does this happen in Safe Mode?

one main option for a PC just shutting down without warning is high temperatures, do you know what temps your CPU & Motherboard are at?


if you dont have temperature monitoring software then you can if your motherboard supports it look in the BIOS or download EVEREST ( Free ) and once installed click on Computer > Sensor and it will geive you temp readings.
 

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The unexpected shutdown has occurred a number of times. It seems to be an ongoing problem that needs to be addressed. I received this message:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)
Mini010612-02.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: A5E1F670
BCP2: 00000002
BCP3: 00000000
BCP4: 8241E6F2
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 2423465e-2b6d-4ebe-a873-7763c0c5a592

Answer:Unexpected Shutdown.

Welcome
You had a BSOD, the shutdown was required so that a report could be written, please post the report
Blue Screen of Death (BSOD) Posting Instructions

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I bought a new comp few days back and i am facing the
'Unexpected Shutdown' issue........
the computer shutdowns only when i run games
Here's the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 869F4030
BCP3: 869F419C
BCP4: 82C69D50
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061911-13837-01.dmp
C:\Users\...\AppData\Local\Temp\WER-23228-0.sysdata.xml

Answer:Unexpected Shutdown :(

Please refer to this Thread on how to post BOSD threads.

http://www.sevenforums.com/crashes-d...tructions.html

Regards Sean

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Hello!
I have a Vista Home Premium 64bit HP Pavilion dv2000 laptop.

I don't really shut it down much, I just put it to sleep all the time. For over a year, it worked fine.

Recently though, instead of going to sleep, it just freezes and restarts by itself, and I get a message saying "Windows recovered from unexpected shutdown" ... it does that every other time I put it to sleep, and sometimes when it's asleep OR on hibernate (with fans off and everything; sleep also has fans off), it just spontaneously freeze-restarts - so it doesn't look like it overheats.

I tried updating everything I could think of and uninstalling random crap, but it didn't help..

It freeze-restarts all the time, I don't know what to do with it at all. I would really appreciate any input or experience with this kind of situation.
edit24569i27: I had the same problem many months ago, but I updated stuff and it stopped freeze-restarting. I really don't know what I did though.

Thanks,
Julie

Answer:Unexpected Shutdown

Please provide this info: Blue Screen of Death (BSOD) Posting Instructions
Although you may not have seen BSOD's, there is a chance that they are occurring. Also, the information from the reports will be helpful even if there aren't any BSOD's.

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Hi, I am getting an unexpected shut down last few weeks ago. So, i refer to the GeekBuddy by COMODO. Somehow, the technician found out that my Windows is corrupted. I am not very sure whether he had fixed the problem already or not?

But today, when i was resuming my hibernated computer.. My computer went into BSOD halfway resuming the system, causing the computer to restart by its own.. With the file attached is the .dmp file. Can someone help me on it.

Thanks.

Answer:Unexpected Shutdown

Hello Jeff & Welcome to SevenForums!

BSOD Summary

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI00.495\071711-29390-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03053000 PsLoadedModuleList = 0xfffff800`03290e50
Debug session time: Sun Jul 17 03:19:04.684 2011 (UTC + 2:00)
System Uptime: 3 days 16:00:31.417
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************... Read more

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hy.,.,
my computer report unexpected shutdown
detail:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080411-28688-01.dmp
C:\Users\ParTai\AppData\Local\Temp\WER-54459-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

help me please

Answer:unexpected Shutdown

Please help me.,.,
I can't save my files anymore .,,.

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i get really annoyed when i wake up and turn on my pc. then suddenly it appears as someone had shutdown my pc

i get an unexpected shutdown because of some bluescreen..

but i dint do anything

what could be the problem? please help me. i spent quite a bit of money on this pc

Answer:Unexpected shutdown HELP

We would be happy to help but we need more information:

1.) When did this start happening?
2.) What has changed in your system lately? Hardware or software?
3.) Do you have all driver updates/bios updates installed?
4.) Bluescreen as in blue screen of death?
5.) Do you use any "optimization" software?

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Up until recently my pc has bene working fine. Howeve rit recent weeks it has unexpectedly shut down on a quite a few occassions. There seems to be no discernable pattern of activity before the shutdown and I have not been doing any tasks that I would normally associate the pc being overworked with [e.g. vuideo editing]. IN fact I have only bene surfing the net and nothing more.Any ideas what could be causing this problem?I do clean inside the cas eon a regular basis to remove dust in an attempt to prevent overheating. I am concerned as I often do video editing and rendering to dvd and would not want to run the risk of a random shutdown during the process and so would welcome any advise.Cheers

Answer:Unexpected shutdown

It usually happens when there's a driver fault or a memory fault. Windows is, by default, set to shutdown if it encounters a 'serious' problem. You can change that behaviour by going into the System Properties, on Vista, right-click Computer, choose Properties > Advanced tab > Startup and Recovery section > Settings button > System Failure section and untick the 'Automatically Restart' option click OK, Apply and OK to exit. Now if your computer encounters the problem again, rather than shutting down, it will give you an error message. That message might be helpful to us in diagnosing your problem.

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goodmorning from a cold and snowy England,

I'm getting unexpected shutdowns + BSOD

this is a self build PC
64bitWIN 7
from retailer which I installed

System and OS are about 9Months

Regards

Matt

Answer:unexpected shutdown

Remove any Acronis True Image software


Code:
BugCheck 50, {fffff8a021b2ece8, 0, fffff80002c9539b, 2}

Unable to load image \SystemRoot\system32\DRIVERS\tdrpm251.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tdrpm251.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpm251.sys

Could not read faulting driver name
Probably caused by : tdrpm251.sys ( tdrpm251+4c72e )

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Sometimes my PC shutdown immediately after starting.Then I am unable to start it again by pressing power button.In the meantime one keyboard indicator light remains active.after temporary withdraw & reactivation of the main power source PC starts by pressing power button.Then it say's that window didn't shutdown properly.I couldn't find the problem,why it is occurring?If there is anyone who knows the solution,please help me.

Answer:Unexpected Shutdown

Run this SF Diagnostic Utility using the Grab All button and post the zipped file as per the instructions. Allow time for it to complete--Up to five minutes. This will give us some insight into the "PC" and provide the system and event logs. It should also include any dumps that were produced. Without that, guessing is just a shot in the dark.

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From time to time my system (Vista64) shuts down - when IDLE - for no reason.
WIndows restarts and says: Windows recovered for an unexpected shutdown... error report send.

How to debug? Note that the system is idle; only background processes are running.

What I've done sofar:
- Ran extended memory test: no problem
- Disabled power saving settings (as I suspected a problem going into hibernate/sleep). No effect.
- Disabled all "user based processes" as Picasa, Google indexing, CPU-temp watcher etc..
- Removed all USB sticks (no readyboost anymore)

No help. I leave the system idle and 10minutes to 2hours later; bang; shutdown
Note also that the system never chrashed when I'm actually working.

So, not a severe issue but I feel intellectually challenged to get the thing under control.
Any idea's on how to proceed further?
Alfred

Answer:Unexpected shutdown

Try looking in schedule task. A task may be running when the computer is idle for a time limit.

Try looking in your error logs by;

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.

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I thought this unexpected shutdown problem had gone away but now it is back.

can anyone check out this file to see the problem

Attachment 137118

Answer:unexpected shutdown

Dump blames hardware,

See this thread: Stop 0x124 - what it means and what to try

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004185748, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

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Unexpected shutdown - Win7 Pro 32-bit. First time on this O/S. Windows updates completed. Hobby project: Dell Latitude C640; 2GB RAM; NEW 60GB hdd. When Win7 Ultimate was installed (a previous thread), I checked memory sticks independently with Win 7 memory checker -- all was okay. Would someone please analyze and point me in the right direction? Thank you.

Answer:Unexpected Shutdown

Please run the DM Log Collector again, there are several files missing.
Before uploading, check if the content is at least18 .txt,
1 .nfo,
1 or more dump files
If this is NOT the case, try booting in safe mode and run the tool again.

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I am running windows 7 ultimate and in the past week when the PC was unattended it has shutdown on it's own.(3 times now)
When i restart the PC i get the message "windows has experienced an unexpected shutdown" so i click the search for a solution and it does not find any fault, and when i restart my virtual pc to continue folding it erases the work unit and starts from zero again so i loose all the work it has done.

Any ideas please what could be causing this.

P.S. i do not know how long it runs before shutting down but it never does it when i am here.

The settings are never sleep and do not load updates without first asking.
 

Answer:unexpected shutdown

You say virtual pc, so is this the Release Candidate?
 

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I have a brand new z50-75 and it has shut down unexpectedly twice now in two days. On both occasions there was sufficient battery power, and the mains lead was disconnected. All I had was Google Chrome running. The windows event log viewer reveals no real cause and confirmed the shut down was unexpected. When it happens the screen goes black and then the Lenovo boot logo dislays and the machines starts again. I have already run the full diagnostic scans and everything comes back as healthy. ThinkVantage doesn't reveal that any drivers are outdated, and i have manually tried installing the APCI driver update. Please help me?

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I've been experiencing a problem that others have also discussed on here -- leaving the machine idle for a few hours and returning to find that it has shut itself down. Upon restarting, windows 7 displays a "Your computer has recovered from an unexpected shutdown" message. I know absolutely nothing about debugging, so if anyone on here can tell me what to do with the files in the /minidump folder I would be greatly appreciative. Or, if someone can make sense of the memory dump files for me, that would be great too.

If other system or crash information would be required to analyze my problem, I can attempt to provide that as well.

Answer:Recovering from unexpected shutdown

List your system Specs.

Your zip file has 22 dump files starting Sept 2010, and nothing else.

Please follow these instructions, the other system information will help us to help you.


Blue Screen of Death (BSOD) Posting Instructions

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Hi there- Hope someone can help me out! I hope I attached the files correctly?!?!?!!

I know a bit about computers, but I am not an advanced user(hence why I am here!)
My windows 7 is a x64, its about 6 months old-Purchased directly from Dell. I have never had to re-install anything on it, this is the first problem it has given me. I do the updates- it says on the report there is no antivirus software but there is! (Avast).

More so in the past week, my computer has been "crashing". I put it on standby, and I go to use it the next time, it has shut down all by itself, and when I turn it back on, there is a pop when Windows 7 starts saying: "Windows is recovering from an Unexpected shut down". And it gives me this little speech:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004090A20
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA80069D9010
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\012311-19094-01.dmp
C:\Users\Neoma\AppData\Local\Temp\WER-49499-0.sysdata.xml

I did notice a few days ago, my volume wasnt working. The little cute icon was in the corner, and NOTHING would unmute it! Checked the drivers, and it was updated and current- restarted, and it worked again. Weird!But I don't know if this has anything to do with my bi... Read more

Answer:recovering from unexpected shutdown-HELP!!-

  
Quote: Originally Posted by Delluser11


Hi there- Hope someone can help me out! I hope I attached the files correctly?!?!?!!

I know a bit about computers, but I am not an advanced user(hence why I am here!)
My windows 7 is a x64, its about 6 months old-Purchased directly from Dell. I have never had to re-install anything on it, this is the first problem it has given me. I do the updates- it says on the report there is no antivirus software but there is! (Avast).

More so in the past week, my computer has been "crashing". I put it on standby, and I go to use it the next time, it has shut down all by itself, and when I turn it back on, there is a pop when Windows 7 starts saying: "Windows is recovering from an Unexpected shut down". And it gives me this little speech:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004090A20
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA80069D9010
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\012311-19094-01.dmp
C:\Users\Neoma\AppData\Local\Temp\WER-49499-0.sysdata.xml

I did notice a few days ago, my volume wasnt working. The little cute icon was in the corner, and NOTHING would unmute it! Checked the drivers, and it was updated and current- restarted,... Read more

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Usually when I'm on the net and doing something like listening to the radio via either Real One or Windows Media a system shutdown message appears in the middle of the screen. I'm told to save all work and given a minute in which to do so. It goes on to say: "This procedure was initiated by the NT AUTHORITY\SYSTEM" Below it is a further message telling me that the "RPC Remote Procedure Call was terminated unexpectedly". These messages have occurred every time I attempt to use a media player whilst on the net for the past week. Previously I have used my system for the above for over a year without issue. Why does it suddenly happen and how can I stop it from happening in the future? I can't think of anything I have done out of my usual practices that may have caused this problem.I use Windows XP with a 1600mhz AMD processor and have added no other software for approx 4 months.

Answer:Unexpected PC Shutdown problems

Me thinks you got a virus, do a scan and see what that throws up, check the start up items, do a Google and i think you will find a dodgy file, i remember this NT Authority\System as a indication of a infection.Good LuckKitz E Kat

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Hello good people!

I am definitely not a computer guru - thus my post here - but am learning. Built a few computers with some help from more knowledgeable friends. Can work thru problems with assistance.

So... I installed a fresh Windows 7 Professional 64 bit OS on my new custom system (hopefully you can see my system specs from my registration?) and have had intermittent BSOD's.... never while I have been working on the system.

Seems like they are always waiting for me in the morning when I revive my computer from 'sleep' mode.... or when I do the same after a period of non-use during the day.

I have attached the .zip file of the error report. It seems like there may be two targeted issues "caused by driver":
NTOSKRNL.EXE
PSHED.DLL
I have no idea what these are, what they mean, nor how to fix them. Can you help?

I sincerely appreciate your patience in working with me, a computer neophyte.

Thanks!

Answer:BSOD - Unexpected Shutdown Win 7 Pro 64

Hi. You may follow this.

http://www.sevenforums.com/crash-loc...d-problem.html

In the meantime and in between time, you could look into updating your chipset/motherboard drivers to latest available. Install latest bios if there's a new one too.

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Not much to go on but this morning around 10am I tried to get my main machine out of the lock screen but no response. I ended up doing a hard reset and it booted normally.

Checking the event log at 10am it says the computer unexpectedly shutdown at 03.24 but scrolling back to that time in the event log there is nothing. About an hour earlier there's a few service errors but essentially nothing.

Not a lot to go on but I have been having driver crashes of the graphics driver, NVIDIA, any ideas?

Tim

Answer:Unexpected shutdown in evnt log

I have the same thing as you with no solution yet. Running Win 7 on my desktop perfectly fine on Wednesday, upgraded to Win 10 Wednesday evening and spent the evening tinkering around, playing some video games, installing programs again (did pretty much a clean install). Go to work Thursday, and I come home to my computer sitting in my uefi settings...Tried to boot up windows, took about 5 minutes to get passed the startup process to a viewable desktop, and then performance was extremely slow for about 10 minutes. Figured it was updating or something, because after that 10 minutes it was fine, so wrote it off as a fluke. What told me it wasn't a fluke was when I got home the next day from work and once again, sitting in the uefi settings. Another super long boot, and this time it threw a BSOD while attempt to load the desktop.

And it just went downhill from there, I could get it to boot, which would take about 10 minutes once every 3-4 attempts. And after each BSOD my computer didn't register the windows boot manager until the next reboot...Error was usually DPC_WatchDog mixed with some other random ones. Tried with a bootable win 10 flash drive to do a repair or something but whenever it tried it would hard shut down and reboot. Tried to do a scan of the HDD when I did get into win 10 and was able to get to that point without it BSOD'ing, it paused about 2/5ths of the way through the hdd scan and had me schedule a boot time scan, so I did that, it rebooted, and th... Read more

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Computer was found completely off, but nobody shut it down.   A fresh start was done with no trouble.  A "Windows recovered from unexpected shutdown" notice appeared upon fresh startup.  What should I do to understand this?
 
 
 
 
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
Additional information about the problem:
  BCCode:    a0
  BCP1:    0000000000000009
  BCP2:    FFFFFFFFC000009C
  BCP3:    0000000000000001
  BCP4:    0000000000000000
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1
Files that help describe the problem:
  C:\Windows\Minidump\090915-45193-01.dmp
  C:\Users\sidney\AppData\Local\Temp\WER-78952-0.sysdata.xml
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If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Answer:How do I understand unexpected shutdown?

I wouldn't worry too much about it to be honest , unless it happens frequently? 

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