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Windows hangs on shutting down screen after failed updates

Question: Windows hangs on shutting down screen after failed updates

I apologize in advance for my lack of tech knowledge.  I will try to explain my situation as thoroughly as possible.
 
I am running Windows 7 Home premium 64 bit.  A month ago i had a hard drive failure and had a new 4tb hard drive installed. My motherboard does not support UEFI and because of that the boot sector was moved to a thumb drive and pointed at the Windows installation on the 4tb. I don't think that has anything to do with the problem I'm having now but since it was a recent change, I'm mentioning it.
 
4 days ago my son was using DVD Shrink (an old and sometimes glitchy program) and it locked up. He opened task manager and attempted to force close the program.  It would not close.  After waiting several minutes he manually turned off the computer.
 
When I restarted the computer it said Preparing to configure Windows.  Do not turn off your computer.  I thought it was installing updates and i walked away from it.  When I came back it said:
Failure configuring Windows updates.  Reverting changes.  Do not turn off your computer.  It hung on this screen for more than 4 hours. 
 
At that time I turned it off with the button and booted into safe mode.  I tried to do a system restore but it says I have no restore points.  Apparently system restore was turned off when the new hard drive was installed.  When I couldn't restore I made a disc image backup of the hard drive and tried again to boot Windows.
 
This time it hung on "Reverting changes" for nearly three hours, then switched to "Windows is shutting down."  I left it alone four 16 hours and it was still hanging there.
 
I booted into safe mode again and ran msconfig, hid Microsoft services, stopped all other services and tried once again to boot Windows.  Same result. Hung for hours on the restoring screen, then hours more on shutting down.
 
I tried restoring from the backup I made but as I expected it still has the same problem.
 
I looked at the windows updates to see if I could learn what update might have caused the problem but it shows the last update was in October.
 
If anyone has a suggestion for a way I might get this computer out of this loop I would be so greatful. I am unable to run the update troubleshooter or install or uninstall anything because I can only work in safe mode.
 
I can wipe the hard drive but I have several old programs I am hoping to save.
 
Thank you very much
 
I have attached the sysnativefilecollectionapp.zip
 
I attempted to execute the perfmon report and got this message:
 



Error:


 

An error occured while attempting to generate the report.


 

 

The system cannot find the path specified.

 
SysnativeFileCollectionApp.zip 2.15MB
0 downloads

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Preferred Solution: Windows hangs on shutting down screen after failed updates

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hello,
I've got new pc with Windows 7 Home Premium x64. It sometimes hangs on shutdown screen. And then I hold power button (I don't have reset button on my new case) and see BSOD. I have no idea what's wrong.

Answer:Windows 7 hangs on 'shutting down' screen

Related to a driver taking to long to respond. USBHUB.sys crashed. This was probably caused by these old drivers


Code:
LVUSBS64.sys 3/6/2007 8:31:40 PM fffff880`05862000 fffff880`0586e900 0x0000c900 0x45ee07ec
LV561V64.SYS 3/6/2007 8:38:51 PM fffff880`04200000 fffff880`04270900 0x00070900 0x45ee099b
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table (DRT)

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XP with SP2 Hangs out at "Windows is Shutting down" screen while shutting down my Laptop. Plz provide some solution to correct the same

Answer:Xp Hangs out at Windows is Shutting Down Screen

Does it hang forever or just a longggggg time?

Does it do this every time?

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I bought a new laptop with Vista installed. However I was entitled to a free upgrade to Win 7 (Vista was working fine at this point). After the upgrade I'm unable to shutdown the laptop, because the screen hangs at the 'shutting down' stage. The only way to restart it is to a hard shutdown. Win 7 works ok when switched on it is only the shutdown bit that is frustrating. Please advise? Phil.

Answer:Windows 7 hangs on 'shutting down' screen.

Hi Phil,
 
Please first apply this Hotfix and see if the issue can be resolved: You cannot make a computer that is running Windows 7 shut down or sleep
 
However, if the issue persists, please check if it occurs in Safe Mode (Restart computer, press the F8 key when the boot menu pops up, select [Safe Mode], and boot up). If the issue does not occur in Safe Mode, please move on to see if it occurs in Clean Boot. If the issue disappears in the Clean Boot environment, we continue to narrow down which entry is causing the issue.
 
Regards,
Linda
 

15 more replies
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Win XP Prof. hangs on "Windows is shutting down" screenI have attached the log of HijackThis for reference..hope it helps...Logfile of Trend Micro HijackThis v2.0.4Scan saved at 1:10:46 AM, on 6/4/2010Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir Desktop\sched.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exeC:\Program Files\Avira\AntiVir Desktop\avguard.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\system32\bgsvcgen.exeC:\Program Files\Avira\AntiVir Desktop\avshadow.exeC:\WINDOWS\system32\FsUsbExService.ExeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\WINDOWS\system32\svchost.exeC:\Tally7.2\tallylicserver.exeC:\Tally7.2\Tall... Read more

Answer:Win XP Prof. hangs on "Windows is shutting down" screen

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Running XP SP2. I've been having this trouble for quite along time now which is that Windows just freezes on the windows is shutting down blue screen and will stay there until I maually shut down. I understand quite alot of people have this trouble and I've ried most of the suggestions they have been given eg. turning off sound affects for shutdown, disabling all startup items, windows updates off (& have always been), checking all my drivers, and the problem persists. My computer will also not start in safe mode.
Any help would be greatly appreciated.
Cheers.
 

Answer:Won't shut down and hangs on 'Windows is shutting down' blue screen.

http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en
would install sp3 first then post back

look in task manger before shutting down on off chance a programe is running you did not expect

http://www.processlibrary.com/processscan/
 

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I just built a new desktop this week, installed windows 7 on it. The problem I'm having is that when I click "shut down" it just freezes on the shutting down screen, I think I can hear the HDD stop, and all of the lights/fans stay on. I can hold the case power button down and it turns off that way at this point, but I'm afraid that there is a bad part or something, and I'd like to get it taken care of soon if that is the case. I DOES happen in safe mode, i have already done a clean install of windows 7 in attempt to fix the problem, to no avail.

I've been searching a while and haven't found too many solutions, some people say reset the CMOS, I went in to my bios and clicked "reset UEFI(or something) defaults" but I'm not sure if this is the same thing... what is odd is that when I restart, the whole thing shuts down for a few seconds, then restarts, so it IS possible to shut it down, just not with the shut down function...

I'm open to any suggestions, here are my specs

Case: Rosewill Challenger u3
MB: Asrock z77 Pro 3
GPU: EVGA Nvidia Geforce GTX 650 Ti Boost Superclocked
PSU: Corsair C600
CPU: Intel Core i5 3750k
RAM: 2x Kingston 4gb (I have swapped the ram since the problem started with no change)
HDD: 1TB Western Digital Blue
There is also a samsung dvd burner which is disconnected atm to see if that changed it. it didn't


this is all the info I could think of! please help!

Answer:[SOLVED] New desktop, windows hangs on shutting down screen

Hello and welcome to TSF!! What is the brand and wattage of your PSU?

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windows xp is not shutting down quickly in my laptop.... last night,i pressed 'shut down' and went to bed... 6 hours went by, but it didn't shut down and it was showing the 'Windows is shutting down' screen.... i had to manually shut down the laptop by holding down the power button, then... this is going on and on if and only if i use my laptop for quite some time, say an hour... if i use it for 5-10 mins, it shuts down normally then.... so what is the problem ??? Plz give solutions anyone...

Answer:Windows XP does not shut down, hangs at the 'Windows is shutting down' screen

have you ever made any changes recently? ( installed drivers/software )

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My computer is hanging on the windows is shutting down screen and I am having to shut power of manually at the socket, this also means that I cannot restart or reboot to do a system restore.
I have gone through-
Start - run - eventvwr.msc - application- and have warnings for (source) microsoft fax (cat) initialization/termination (event) 32068
and- (source) micrsoft fax (cat) initialization/termination (event) 32026
and- (source) evnt agent (cat) none (event) 1015
and- (source) evnt agent (cat) none (event) 1003
Also
Start - run - eventvwr.msc - System - X Error (source) Service control manager (cat) none (event) 7009
and- X Error (source) Dhcp (cat) none (event) 1002

I have also looked up errors in help and support and appear to have this connected info
The IP address lease 192.168.1.4 for the Network Card with network address 0013D3F64EBB has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Unfortunately this means nothing to me, I never use microsoft fax, the only thing I know is that it started 2 days ago, I have run clean-up scans that have made no difference and only knew how to find this info from reading other posts
Please if someone can help could they make the info as easy to understand as possible

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 Processor 3400+, x86 Family 15 Model 47 Stepping 2
Processor Count: 1
RAM: 44... Read more

Answer:windows xp hangs on windows is shutting down screen

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Hello,

Today I made a format and a clean install on my Laptop puting the same Windows as always in this device, that is the Windows 7 Ultimate 32-bit. The first thing I made after Windows installation finished, is to check for updates. The loading bar was loading for about 15 minutes without any result, so I decided to make a Windows reastart. After the restart, and after I gave 20 minutes of inactivity to the system (in case of Windows wants to configure something), I ran again the Windows Update process and it stucks there for about an hour until now... The progress bar still stands on 'Checking for Updates...' stage.

Does Microsoft has problem on its updating servers? How can I fix the problem, what can I do?? Please help!

System Configuration info:
Device: HP Laptop
CPU: Intel Celeron Processor T3000 (1M Cache, 1.80 GHz, 800 MHz FSB)
RAM: 2GB (DDR3 1333MHz 1.5V PC3-10600)
OS: Microsoft Windows 7 Ultimate 32-bit (Version 6.1, Build 7601, Service Pack 1)
OS State: Clean install, no drivers (doesn't need) or other software installed
WU Client: Version 7.6.7600.320

(Ask me if you want to know any other system parameter)

Answer:Windows 7 Update Client hangs on the 'Checking for updates...' screen!

I found the solution my own! (By reading other posts inside this forum with the same problem like mine, which I didn't have see before..)

Well the solution is more than simple: Patience!!

You just have to press the "Check for updates" button and leave the PC or Laptop alone - and connected to the internet obviously - for hours! Warning: Turn off sleep, hibernation and hard disk shut off feature temporarily before check for updates.

My laptop, with the default settings in Windows Update (Install Updates Automatically) took 4 hours to find and download the appropriate updates...

This is Microsoft's problem on it's servers, due to the excessive traffic they have on downloading Windows 10 ISO's to the computers with older operating systems...

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Hi,

when windows updates, it then reboots, and just hangs on the 'starting windows' screen..
only after it updates, works fine before.

I've re-installed it many times, but get the same result.
this never used to happen until i did this fresh installation today.

now it happens every time, just after it installs some standard updates, it wont boot up..
im totally lost,, please help.

thanks

Answer:Windows 7 hangs on 'Starting Windows' screen after installing updates

Boot into System Recovery Options to run Startup Repair a few times. Report back what it finds.

Please post back a screenshot of your maximized Disk Mgmt drive map and listings, using SNipping TOol in Start Menu: Screen Shots

Next reset Windows Update components to see if that could be the problem.

If not run SFC -SCANNOW Command

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Hi, I am a long time reader, first time poster. Usually I can solve most of my problems by reading other threads, but recently my system has begun freezing every time I try to shut down or restart on the screen that says " windows is shutting down." I had run a few anti-malware programs between the time it was running fine and the time is first froze. The only program that I ran that I had never used before was CCleanup, so I think that might be part of the problem. Here are my specs:

Windows XP Home SP2
MSI MS-6507E Motherboard
Pentium 4 2.27GB
768 MB DDR RAM
NVIDIA GeForce 6200 (128MB)

If you need any more info, please let me know. Thank you in advance for helping me with this annoyance.
 

Answer:WinXP hangs at 'shutting down' screen

Try this ...control panel / user accounts / change the way users log on and off / clear the box for fast switching ....then see if that works.
 

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went to play some videos yesterday and windows media player just opened and froze and i had to end task which made it dissapear but it was still active in task manager. tried the video in VLC, could hear it but the program hadn't loaded. ran itunes, it didn't appear but was in task manager. i go to shutdown and it stays on 'shutting down' screen all night.

anyone have the faintest of idea how i can sort this problem?

thanks!

Answer:shutting down screen hangs & i can't open media players?

I've had this before, usually because I ran my computer into the ground during a session. Hard resetting the computer resolved the issue.
So, after doing that is it still doing the same thing?

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I've noticed this problem has cropped up over the past 3 days or so. Whether I want to reboot my computer or simply to shut it off, every single time it hangs at the blue screen with the windows XP logo and the words "Windows is shutting down..." underneath it. I then have to perform a hard shut down by holding the power button for 5 seconds.
I have seen that when shutting down or rebooting in safe mode the machine does both almost immediately, so I guess I can assume there is some process that isn't shutting down correctly which is causing this problem.
Any help I can get which will have my computer shutting down and rebooting normally will be greatly appreciated. Thanks.

Answer:Windows hangs at "Windows is shutting down..." screen

_bump_

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anybody have any ideas?
have tried sfc /scannow
also the steps in this Windows Update Error 80246008 in Windows 7 - Fix
but to no avail, i still receive the error message

i have also used take ownership on the downloader file in programdata/microsoft/network
and was able to start bits service once i then re enabled windows update. it hung for awhile so i restarted and got the same error for bits, tried take ownership again, but still get the same error
screenshot included

Answer:Windows Updates Failed BITS failed to start error code 2147024894

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Also...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.

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I've got problems with this system I'm building where it hangs (crashes?) on shutdown.

System:
Motherboard Commell (QM67) LV-67HTXD
CPU Intel Core i7-2620M
RAM 2x 4GB, DDR3, 1333MHz, Kingston
PSU MiniBox M2-ATX-HV

1. The problem only appears in Windows 7 64 bit
2. Clean start and shutdown in Win XP - implies software issue not hardware
3. I haven't tried Windows 7 32bit yet.

Here's some details of my investigation so far:-
All of these tests failed to solve the problem.

Unplugged all devices.
Fresh install
Added manufacturer base drivers.
Windows updates applied
Safe mode
Windows clean start
only one memory slot filled (both slots)

In desperation I've created a trace file (using this article Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums)

Here's the link to the trace output:
https://docs.google.com/open?id=0B4r...GtwVXJNRHByOTA

I've been fighting with this for a couple of days, so all help is most appreciated!

Answer:Windows 7 x64 hangs when shutting down

Sounds like one of the background services is hanging up the system on shutdown. Do the event logs show anything?

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My Windows XP Professional (SP3) hangs with the message "Windows is shutting down". I am reproducing the HijackThis log below.

Could someone help me please?

Thanks,

Isaac.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:43:27 PM, on 9/10/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Acunetix\Web Vulnerability Scanner 6\WVSScheduler.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Powerware\LanSafe\Bin\PowerMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Powerware\LanSafe\Bin\LSTrayAgent.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Iomega\REV... Read more

Answer:Windows XP hangs when shutting down

bump
 

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I've got problems with this system I'm building where it hangs (crashes?) on shutdown.

System:
Motherboard Commell (QM67) LV-67HTXD
CPU Intel Core i7-2620M
RAM 2x 4GB, DDR3, 1333MHz, Kingston
PSU MiniBox M2-ATX-HV

1. The problem only appears in Windows 7 64 bit
2. Clean start and shutdown in Win XP - implies software issue not hardware
3. I haven't tried Win7 32bit yet.

Here's some details of my investigation so far:-
All of these tests failed to solve the problem.

Unplugged all devices.
Fresh install
Added manufacturer base drivers.
Windows updates applied
Safe mode
Windows clean start
only one memory slot filled (both slots)

In desperation I've created a trace file (using this article Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums)

Here's the links to the trace output:
https://docs.google.com/open?id=0B4r...ktHTE14QVlPMWs
https://docs.google.com/open?id=0B4r...05XSEV1b0JiZGc

Please help!

Answer:Windows 7 x64 hangs when shutting down

Here's a link for the 1st (large) file zipped up:
https://docs.google.com/open?id=0B4r...GtwVXJNRHByOTA

Sorry for any inconvenience!

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I'm running Windows 7 Home Premium without the SP1 update. The processor is a Intel i3 series. I have 4 GB of RAM.

This problem only annoys me when I have a local blackout (I never turn off my computer otherwise). Not one of my last 3 UPS shutdown software worked correctly. So when the lights go out and the UPS starts beeping, I begin to close all of my open .xls and .jpg files, shut down my browser, video player, music player, and photoshop. At this point I can finally select "Shut Down".

The computer then takes a ridiculously long time to shut down. I haven't timed it (since my room is black except for the monitor glow), but it must be five minutes. I'm just waiting for the occasion that my UPS completely drains before my computer finishes shutting down.

Any suggestions on how I can hasten shut down? When I was running Windows XP there was an app called Force-Down (or ForceDown) that forced a shut down fairly quickly. Obviously this isn't the first time I've experienced this situation, but there are no similar apps for Windows 7, or at least none that I could locate.

Thanks.
 

Answer:Windows 7 'hangs' when shutting down

Does the computer take as long to shut down while shutting down from Safe Mode? Starting your computer in Safe mode
 

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I don't know what's going on but one once in a while, when I shut down my laptop ( Windows 7) it hangs which forces me to hold the power button to shut it down.
Also, I just viewed my event viewer panel and I see that there are 585 issues, most are WARNINGs.
I need urgent help!

Answer:Windows 7 - Hangs on shutting down & other issues.

  
Quote: Originally Posted by John12


I don't know what's going on but one once in a while, when I shut down my laptop ( Windows 7) it hangs which forces me to hold the power button to shut it down.
Also, I just viewed my event viewer panel and I see that there are 585 issues, most are WARNINGs.
I need urgent help!


um any chance you can upload some of the event viewer errors?

Ken J

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I am at my wits end over this problem. I cannot reboot or shutdown my computer. The shutdown hangs at 'Windows is shutting down'. I have to turn off the main power or keep the power button on my cabinet pressed. I can put it on Standby though. My OS is Windows XP Service Pack 2. I cannot shutdown or reboot in Safe Mode as well. System Recovery doesn't work. Cannot repair using Win XP CD because Setup doesn't detect any previous installations (That's another problem altogether). The problem started when I opened my cabinet to install an extra fan. I have removed that fan and all other fans but the problem persists. I cannot save any settings because everything is undone when I restart my computer

Other things I did:
Removed extra RAM ( I have two 1 GB sticks). I removed one and kept other and vice versa.
Removed DVD ROM Drive
Removed my Mouse, Keyboard and used other non USB keyboard.
Disabled Sound card, Ethernet, Firewire from BIOS (All that is inbuilt on my mainboard)
Removed almost all additional software (Photoshop, Corel Draw, Sony Vegas, AVG etc)

Please help. Here's my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:16 PM, on 7/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\s... Read more

Answer:Shutdown hangs on 'Windows is shutting down'

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After my latest ThinkVantage update my T400 hangs when shutting down.  This occurs on "shutdown" or "restart".  UPHClean doesn't fix the problem.  Thoroygh scanning shows system is clean.  I'm running XP3, up to date. The only way I can shut down is with the power button.  Any idea whats going on? Thanks,Mark

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hello! good day!
I have this laptop eMachines e725. i reformat it then installed win xp successfully including the drivers.. But when i turned it off, it hangs on the "windows is shutting down screen" and never shutdown not unless i press the power button to force it to turn off. so I tried to run it in SAFEMODE, fortunately it could shutdown normally.

what's the problem with my laptop?
pls help me.
 

Answer:windows is shutting down hangs forever!

maybe the drivers you installed are corrupted or outdated? reinstall all drivers
 

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I have already posted this at Windows NT/2000/XP section. Here's the link:
http://forums.techguy.org/windows-nt-2000-xp/733494-shutdown-hangs-windows-shutting-down.html

I am at my wits end over this problem. I cannot reboot or shutdown my computer. The shutdown hangs at 'Windows is shutting down'. I have to turn off the main power or keep the power button on my cabinet pressed. I can put it on Standby though. My OS is Windows XP Service Pack 2. I cannot shutdown or reboot in Safe Mode as well. System Recovery doesn't work. Cannot repair using Win XP CD because Setup doesn't detect any previous installations (That's another problem altogether). The problem started when I opened my cabinet to install an extra fan. I have removed that fan and all other fans but the problem persists. I cannot save any settings because everything is undone when I restart my computer

Other things I did:
Removed extra RAM ( I have two 1 GB sticks). I removed one and kept other and vice versa.
Removed DVD ROM Drive
Removed my Mouse, Keyboard and used other non USB keyboard.
Disabled Sound card, Ethernet, Firewire from BIOS (All that is inbuilt on my mainboard)
Removed almost all additional software (Photoshop, Corel Draw, Sony Vegas, AVG etc)

Please help. Here's my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:16 PM, on 7/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mod... Read more

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Relevance 59.86%

Exactly what the title says. Also I'm not sure if this is related but every time I try to make a restore point it says "Shadow copy timed out". It started doing this like a few days ago and I've successfully made several restore points before this. However, now it says that I only have one restore point. Also according to the EVENT VIEWER I've had countless errors.

Answer:Windows hangs on logging off/shutting down

  
Quote: Originally Posted by mysherryamour


Exactly what the title says. Also I'm not sure if this is related but every time I try to make a restore point it says "Shadow copy timed out". It started doing this like a few days ago and I've successfully made several restore points before this. However, now it says that I only have one restore point. Also according to the EVENT VIEWER I've had countless errors.


Hangs as in "never completes" or "takes a long time"?

Visit the following link for "Shadow copy timed out"
Can't do system restore - error message says "timed out"

See image below regarding Event Viewer

8 more replies
Relevance 59.86%

So just got a nice new T400. I went and formatted the hard drive, and installed Windows XP with SP2 on the machine. Everything was working great, install went fine, but now, everytime I go to shutdown Windows, it will hang on the "Windows is Shutting Down" screen. And this happens regardless of if I Restart or Shut Down. When I go to shutdown, the machine does what it is supposed to, but the hanging happens right after the "wireless indicator light" goes out. I uninstalled the wireless, and it still give me problems. I think I have traced it back to the ThinkVantage Active Protection System. I have unstalled it, and it seems to then shutdown correctly about 50% of the time then. However, I was just wondering if anyone else had this problem??ThanksRob

Answer:T400 Hangs on "Windows is Shutting Down"

I too am experiencing the exact same issue. except it never shuts down. I have brought one of these into our workplace to demo. Installed a fresh copy of XP PRO SP2 and all the drivers, and it will not shutdown. If I can't get this fixed, we will be sticking with HP. 

9 more replies
Relevance 59.04%

Hi, I have recently installed Windows XP on a Dell Inspiron 1520, I've installed all of the drivers (although I'm having a bit of a difficulty flashing the BIOS) and everything is running fine (with the exception of whatever power management software should be on the laptop), but for some reason whenever I try and shut the pc down, log off or reboot it hangs on Executing: wlnotify.dll for around 15/20 minutes before shutting down. I have extracted wlnotify.dll from the xp disc and copied it over to system32 using recovery console but I still have the same issue, I've had a quick check of the winlogon registry settings to see if i can see anything that would help me but I don't want to me messing around with it too much. I've also created a new user profile and I have the same problem with that profile. Does anyone have any ideas of what could be causing this?
 

Answer:Windows XP hangs on Executing wlnotify.dll when shutting down

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Relevance 59.04%

my system does not shut down.....

i posted my problem earlier also but recieved no answer...
my system hangs at a point "windows is shutting down"
when i turn off my system ....what to do...
plz help me

Answer:system hangs at "windows is shutting down

First, figure out if it is a software issue and start here: Inside of Windows, Click Start>Run, and type MSCONFIG. Click on the 'Startup' tab and remove the check marks out of everything here. Click ok and this will require you to reboot. When back into Windows, try again to shut down. If it shuts down ok, then something in that list is causing the hang. You can go back to MSCONFIG, and put the check marks back in, 1 by 1, and see which causes the problem. BTW - as a general rule, it is not a good idea to have a ton of stuff checked in the STARTUP tab, simply because these are programs that are starting up with Windows that are non-essential for Windows and are using your resources.

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Relevance 59.04%

I have shut down the system while it was updating the system (Microsoft update). Now it hangs, telling that update nr 11 of 13 is busy

what should I do?

The os is windows 8.1

Answer:Windows update hangs the system after shutting it down

The system should be able to start an automatic repair.

First of all you should perform a complete shut down of Win 8.1 as described in this document:
http://aps2.toshiba-tro.de/kb0/TSB2B03EY0002R01.htm

After that you should reboot the notebook…. Usually the system would start a self-repair procedure which should fix the update issue.

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Relevance 58.63%

I have 2 updates that have failed to install on my computer. They are KB954430 and KB973688 and with an error of 643. I?ll explain the computer first then what I have tried.
My computer has Windows 7 Professional 64 bit, 1 TD hard drive, and 8GB of RAMM. I just purchased it as a refurbished computer from Newegg about a week and and this is how it starts out. This should be fun. The only thing that I have done to the computer is add Office, McAfee Internet Security, and Photoshop.
Had automatic updates yesterday and these 2 failed? KB954430 and KB973688 had error code 643.
Looked online with the update and error code and found the solution given below on the Microsoft website.
Ran the stand alone install for both KB954430 and KB973688 and got the following error:
Error opening installation log file. Verify that the specified log file location exists and is writable.
Ran your automatically reset Windows Update components program and came back with the following error:
Troubleshooting was unable to fix all of the issues found. You can find more details below.
Windows update error 0x8007005(2015-05-29-T-12_18_15A) Not Fixed
Problems installing recent values Not Fixed
Service registration is missing or corrupt Fixed

At that point I figured I would stop until I was able to talk to people who have a lot more knowledge on this than me. Any help would be greatly appreciated.

Answer:Failed Updates on Windows 7 - Updates KB954430 and KB973688

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

1 more replies
Relevance 58.22%

Hi, I should start out by saying that I have posted this on a different forum/web site, but was not able to find a solution to my problem yet.MyPostFor you convenience I've pasted in the post below:I have a very basic knowledge of computers, so please bear with me. I have an older laptop, HP Pavilion ZE4610US, with the following specs: mobile AMD Athlon XP2500+ 1.86 Ghz704 MB RAM60 GB HDWindows XP Home Ed. SP3 OK, here's the deal. About 18 months ago I replaced the factory installed 40 GB HD, with a slightly larger 60 GB Seagate HD. At the time, I was planning to do a dual boot with linux partition being the dominant one, but knew I might have to use WinXP at some point. Initially I set it up with about 6 GB for the WinXP, a "swap" drive and about 25 GB for the linux partition. Well, I'm not sure about the last part, it's been awhile now, so it could have been more (I know I left some unallocated/free space - but I don't think it was 20-25 GB). Well, everything was working fine for a while (with the dual boot), but since I couldn't find the appropriate drivers for the modem (and other important devices), I ended up using the winXP partition as my primary one. After some time, I believe the mbr was messed up somehow, because I didn't get to choose which partition I wanted to log into. That was really not a big deal, since I wasn't really using the linux partition. At some point I decided to "cannibalize" the Linux partition, ... Read more

Answer:Laptop won't shut down properly - hangs on Windows Shutting Down

<<NTFS.SYS could not be found or is damaged>>Have you read http://support.microsoft.com/kb/822800 ?Louis

3 more replies
Relevance 58.22%

Hi, I should start out by saying that I have posted this on a different forum/web site, but was not able to find a solution to my problem yet. My PostFor you convenience I've pasted in the post below:I have a very basic knowledge of computers, so please bear with me. I have an older laptop, HP Pavilion ZE4610US, with the following specs:mobile AMD Athlon XP2500+ 1.86 Ghz704 MB RAM60 GB HDWindows XP Home Ed. SP3OK, here's the deal. About 18 months ago I replaced the factory installed 40 GB HD, with a slightly larger 60 GB Seagate HD. At the time, I was planning to do a dual boot with linux partition being the dominant one, but knew I might have to use WinXP at some point. Initially I set it up with about 6 GB for the WinXP, a "swap" drive and about 25 GB for the linux partition. Well, I'm not sure about the last part, it's been awhile now, so it could have been more (I know I left some unallocated/free space - but I don't think it was 20-25 GB). Well, everything was working fine for a while (with the dual boot), but since I couldn't find the appropriate drivers for the modem (and other important devices), I ended up using the winXP partition as my primary one. After some time, I believe the mbr was messed up somehow, because I didn't get to choose which partition I wanted to log into. That was really not a big deal, since I wasn't really using the linux partition. At some point I decided to "cannibalize" the Linux partition, to a second partition (E) in my WinXP setup. As you ... Read more

Answer:My computer won't shut down properly - hangs on Windows Shutting Down

Let's see what shows upThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to displ... Read more

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Relevance 56.58%

Hi all, you guys did a great job of solving the BSOD problem on my laptop, but now my PC is playing up so I need your help again

When I try to shutdown my PC it nearly always hangs at the "Logging Off" or "Shutting Down" screen, the only time it shuts down properly is immediately aftwer it has been freshly started. It seems to me that a program or driver is causing the problem.

if you can tell me what you need I can attach it asap.

Dell Optiplex GX620
Intel Pentium Dual Core Processor
4 GB RAM
Win 7 Ultimate

Answer:PC won't shutdown, always hangs at "Shutting Down" screen

Microsoft does have a fix available, but you have to request it from them.

Have a look at this article, and then click the fix link at the top of the page.

You cannot make a computer that is running Windows 7 shut down or sleep

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Any suggestions on how to stop this annoying message?

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Any clues on how to stop this annoying message?
 

Answer:The application failed to initialize because the windows station is shutting down

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Hey,

My Toshiba Portege laptop needs some serious updating. I finally got it on to XP SP2 an now when I attempt to make the rest of the updates (such as IE 7 etc) the computer simply shuts down during installing these updates.

It's never really been used and has just been formatted. No virus signs whatsoever. Runs perfectly when not attempting to update.

Anyone know what may be causing this?
 

Answer:Windows Updates Shutting Down My PC

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Relevance 55.76%

Hi, I just got my new T440s and I was trying to test the "swap rear battery without powering down" feature. This is How I did it: 1. plug out AC adapter when the battery is charged at 99%2. stay on windows without powering down3. replace the rear battery but when I just removed the rear battery, the system shut down and when I replaced the battery, I need to use the power button to start the windows. It doesn't look like a good use of the new feature to me. Anyone knows the problem? or Do I missed a step in the process? btw, I noticed the info: battery #1: not presentedbattery #2: 99% remaining. does this mean I dont have an embedded battery?

Answer:T440s failed to swap rear battery without shutting down windows 7 pro

You can order the T440s without the internal battery. Did you know whether you order your T440s without the internal battery?

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This popup appears momemtarily with a sound when shutting down. I had a look in event viewer and it is in "system". but doesn`t give much more than what is in the title except part of it says " dwwin.exe DLL Initialization failed ". Any suggestions

Answer:[SOLVED] the application failed to initialize because the windows station is shutting

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Relevance 55.76%

When I try update WIndows XP it will say I cant get permission.
The computer also is slow shutting down when I use the start /shutdown option, If I use the task manager is shut rapidly.
I ran an antvirus scan in both the normal and safe mode,,no indication of any action .I'm using Kaspersky Internet Security 09..
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:09 PM, on 10/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Java\jre6\bin\jusc... Read more

Answer:Cant get to windows XP updates. also slow shutting down..

Microsoft help line solved the problem ,,I'm not sure how. but they did a super job. Their tech help line support was surprisingly good.
Best of all,,,NO CHARGE
 

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Relevance 55.76%

A friend of mine brought me her laptop because it would not boot into Windows.

I tried resetting the bios to default and changed it to boot from the disk.

When trying to run Windows repair from the disk it just hangs on the blue splash screen.
When trying to run Windows install it gets stuck on "Setup is starting".

I have waited for about 30 minutes or more in both cases just in case it was just taking a really long time but the laptop showed no

activity. I have tried several times and gotten the same results.

I ran Puppy Linux from a live CD and was able to access the hard drive to back up the user folder so the hard drive is readable. I ran

ntfsfix and it was processed successfully but it didn't actually fix anything.

So I booted from the Windows disk again and used shift-F10 to get the command prompt, then ran diskpart, but I never got the command prompt. It just shows

X:\Sources>diskpart

Microsoft Diskpart version 6.1.7601
Copyright <C> 1999-2008 Microsoft Corporation.
On computer: MINWINPC

But the DISKPART> prompt never shows up, just a blinking cursor.

I tried chkdsk C: and get "The type of the file system is NTFS." and nothing but a blinking cursor below it.

Anyway any info or ideas of where I can go from here would be appreciated.

Answer:Failed to boot Windows 7. PC hangs on repair/setup from CD.

Hello and welcome Mormy mate try this for starters Download Kaspersky Rescue Disk 10 instructions are there.

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Relevance 55.35%

Either Windows Modules Installer (=Trusted Installer) or svchost.exe lock on 25% CPU,prevent installing updates. The same thing occurs when I try to Run manually downloadedupdates with Windows Updates Downloader.Does it sound like a virus? sfc /scannow showssome corrupted files which it cannot repair.

Answer:Windows Updates hangs on 25% PU

Not the usual symptom of a virus. Best start would be to check the hard disk to make sure it is not about to fail, or has errors that need fixing:https://support.microsoft.com/en-us...If it finds anything run scannow again.If you want a quick check for a virus run these three freebies in the order given:AdwCleaner:https://toolslib.net/downloads/view...(blue "Download Now" button on right).Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.Junkware Removal Tool (JRT)https://www.malwarebytes.org/junkwa...(blue Download button).Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.MalwareBytes:https://www.malwarebytes.org/(use the "download" button rather than the "buy" button).Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds. Please copy/paste the logs on here.Always pop back and let us know the outcome - thanks

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Relevance 55.35%

I failed a bunch of updates because I turn off my PC forgetting I was updating. It installed some of them but most failed. I tried to check for updates again so I could install them but now Windows is saying that there are no updates available. Does anyone know what I should do?

Answer:Failed updates but Windows is saying there are no more updates?

They may come back later.

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Relevance 55.35%

I just let Windows install todays updates. Everything except Skype (this included an NVidia driver). When the computer started up after the Windows update (with the "don't shut off computer completing updates. etc.) message, the computer shut off. First I thought it was part of the update (and machine would restart) but it was not. Something broke.

I restarted and as soon as hit windows start screen it shut off again. I restarted again and got the "Windows Did Not Start - repair message". I said "run startup repair". Windows shut off during that process. I restarted again, and was able to run the repair process. But once it finished and booted into Windows it shut off again. I was finally able to start Windows so went to command prompt and started to run SFC /Scannow. It shut off during this test.

lastly I thought maybe its an overheat issue. I booted into Windows Safe mode and started the program HWMonitor. It showed my CPU temps at 39 degrees C. Then it shut off again. At this rate I'm going to wear out the on/off button.

Any ideas?

Answer:After todays (7/19) Windows updates my computer keeps shutting off

Try a System Restore yet? Do it in Safe Mode (or repair disk/install DVD), hopefully no restarts to interfere the restore. Then install updates one by one (restart after each and wait a bit to make sure it is alright), Nvidia as last.

You can also try just downgrading GPU drivers first, and restore if it does restart like that.

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Relevance 55.35%

I am thoroughly fed up with this problem.I run Win7 and have run all the available fixes I can find but the problem persists.Even when I click installed updates it says there are no updates installed on this machine.The updates though are shown many times over in the WU list.Any suggestions to help clear this frustration would be most welcome.

Answer:Windows Update keeps installing the same updates when shutting down

Try a Windows Update-Reset

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Relevance 55.35%

Hey everyone. Every time I restart my computer my Windows Update's Automatic Update setting keeps changing and shutting off. I then have to turn Automatic Updates back on. I do this in Standard Mode instead of Administrative Mode since I almost never log in to my administrator account. It does ask my administrator account's permission before changing the settings though and I put in my administrator password. So anyway, I'd really appreciate some help. My system information is below.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 215 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 4863 Mb
Graphics Card: NVIDIA GeForce 9100, 256 Mb
Hard Drives: C: Total - 599384 MB, Free - 539922 MB; D: Total - 10992 MB, Free - 1649 MB;
Motherboard: PEGATRON CORPORATION, VIOLET6
Antivirus: COMODO Antivirus, Updated and Enabled
 

Answer:Windows Update's Automatic Updates Keeps Shutting Off

This might be a Malware problem. Please run the scans below and post the logs.

SCAN 1
Download RogueKiller (by tigzy) and save direct to your Desktop.
On the web page select the 32bit or 64bit button to match the bit rate of your version of Windows.
Quit all running programs.
Start RogueKiller.exe by double clicking on the icon.
Wait until Prescan has finished.
Ensure all boxes are ticked under "Report" tab.
Click on Scan.
Click on Report when complete. Copy/paste the contents of the report and paste into your next reply.
NOTE: DO NOT attempt to remove anything that the scan detects.


SCAN 2
Please download RKill
There are three buttons to choose from with different names on, select the first one and save it to your desktop.

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7, right-click on it and select Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
A log pops up at the end of the run. This log file is located at C:\rkill.log. Please Copy & Paste the entire log in your next reply.
If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a t... Read more

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Relevance 55.35%

Hi,

Problem i am facing with Windows 7 is that whenever i shut down or restart my machine, it says "Please do not unplug your machine. Installing update 1 of 1...".This goes on for several hours(i tried once for almost 10 hours) and still it was in the same state and system never got shut down. Can you please let me know the reason for this and what i need to do in order to avoid this situation.

OS Details:- Windows 7 Home Premium 64 bit.

Thanks.

Answer:Windows not shutting down due to Install Updates problem

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

1 more replies
Relevance 54.94%

Hi there,

I just re-installed Windows XP Home Edition yesterday. It is a genuine, validated copy.

I opened IE to the site "windowsupdate.microsoft.com" and installed 14updates that were available. That worked perfectly. However, now, whenever I open that site, and click on "Express Updates", IE indefinitely searches for updates, "Checking for the latest updates for your computer...". The green scroll bar at that page just goes on and on. I have automatic updates turned on.

I manually downloaded IE7, hoping that it might resolve the issue, but IE7 setup fails at the point "Installing Windows updates required for Internet Explorer 7". Try as I might, I am unable to install IE7 too. I followed the checklist on this site too - http://www3.telus.net/dandemar/updtlp.htm , in vain.

Here is a link to my windowsupdate.log : http://frugalware.org/paste/915 (Only the lower part of the file is pasted, complete file file is uploaded here: http://cs.one09.net/rohan/files/WindowsUpdate.log )

I have checked for viruses using Avast Antivirus, too.

Please help me resolve the problem.
 

Answer:Windows hangs while checking for updates

Try this site:
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

You may need a new version of MS intaller?
 

1 more replies
Relevance 54.94%

Hello, my pc hangs ( very often ) when I restart it, the same way when updates are installing.I have to turn off by power button.Thanks in advance.
 

Answer:Windows 10 hangs on restart and updates

What kind of antivirus is installed ?
Could also be a driver problem ....
 

1 more replies
Relevance 54.94%

Hi,
Last night I received a message that Windows needed to download updates. There were seven of them, so I clicked on install. After downloading it said it had to restart to complete the installation. I then got the screen saying "Configuring Windows. Do Not Turn Off Your Computer." The little circle kept spinning for about a half hour. I saw that the HD light didn't come on at all, so I assumed it had locked up. I had to press and hold the power button to get it to reboot, and after telling me Windows did not shut down normally, it started up and appeared to complete the update installation.

I checked the Update History and most of the updates said "Successful" but a few said "Pending".
I have had this lockup happen before, but usually it installs with no problem. What can I do? What does Pending mean? I am not tech oriented. I have Win 7 - 64 bt - Service Pack 1. Thanks. Tom

Answer:Windows hangs While Installing Updates

Some updates take longer to install ...you should leave it untill it finishes ..

BTW ..just run wds update again ...see if the pending ones show up ..then install them ..this time .be patient ..

5 more replies
Relevance 54.94%

Hi all, I have an old laptop that has seen better days but I keep it around as a backup.  Due to slow performance and the fact that it will be minimally used, I did a factory restore to speed things up a little.
 
The problem is, since the restore, it will not update. I run the Windows updater but it just hangs on "Checking for updates".
 
Has anyone had this problem, and a suggested resolution?  The laptop is 7 years old so since I did a factory restore I would expect a plethora of updates.
 
Thanks in advance!

Answer:Windows 7 SP1 - "Checking for updates" hangs

Hi BigD_NC,
 
Have a look at this thread, it seems you're not alone
 
http://www.bleepingcomputer.com/forums/t/608538/windows-7-clean-install/
 
It has some good links and a fix
 
Good luck
 
Hedge

1 more replies
Relevance 54.94%

Because im a bad little child, my computer is always getting taken away. Since my parents will never get the computer away from me they started taking my hard drives and i got it back and it would not recognize the hard drive (like my bios didnt detect it) i little playing around with the cables and i got it to work and thats when i got this S.M.A.R.T. notice that says that the status is bad and tells me to backup and replace so i disabled the smart check through bios and i got to windows... kinda. it hangs at starting windows for a few minutes

And then it does starting windows with the animation glowing

And soon after the screen just turns off but the hard drive is still spinning

Any suggestions? Also please dont comment on the fact that i am a delinquent xD

BTW Specs are:
CPU: Intel i5 @3.30GhZ Quad core
MOBO: AZUS p8z68-v lx
RAM: 8GB ddr3
Tell me if you need more

Answer:Windows hangs at starting windows after S M A R T HDD test failed

Also a note: Ive had alot of problems with this MOBO

1 more replies
Relevance 54.53%

Hey guys, as the title says, i pushed the power button on my PC and ran out the door for school. Last thing I saw on my screen was updates being applied before it shut down. It was on update "10 out of 10"

I just got home and was met with a nice BSOD. My PC has blue-screened twice before, both of the previous blue-screens had the message: "KERNEL_DATA_INPAGE_ERROR"

However, this BSOD had no message, but gave me the following values.

STOP: 0X000000F4 (0x0000000000000003, 0xFFFFFA80082DAB30, 0xFFFFFA80082DAE10, 0xFFFFF800033E88BO)

Any help is greatly appreciated!

PC Specs

CASE: Cooler Master Storm Scout
MOTHERBOARD: ASRock Z68 Extreme3 Gen3
CPU: Intel Core i5-2500K Sandy Bridge 3.3GHz
CPU COOLER: Cooler Master Hyper 212+ with Additional Fan
RAM: G.SKILL Sniper 8GB (2 x 4GB) DDR3 1600MHz
GPU: XFX Radeon HD 6870
PSU: OCZ ModXStream Pro Modular 700Watt
SSD: 120GB OCZ Vertex 3 (Boot/Game Drive)
HDD: Western Digital Caviar Blue 500GB (Storage) X2 in RAID 0
OS: Windows 7 Ultimate 64-Bit

Answer:BSOD while shutting down, after recent Windows updates were applied

Please upload a report
http://www.techsupportforum.com/foru...ta-452654.html

1 more replies
Relevance 54.53%

I very stupidly shut down my computer during the "system updates... do not power off or unplug" and now Windows 7 is exceptionally slow to log in or do anything at all.

I system restored it to a point a week before the shutdown incident and I also then installed all the missing updates but it is only marginally better. It still takes about 30 - 60 minutes to log in.

Any ideas on what is wrong would be greatly appreciated thank you! :)

Answer:[SOLVED] Windows v. slow after shutting down during system updates

Hi ariana44,

Is it the same when you boot in to Safe Mode? Tap F8 whilst the computer is first starting up and then choose Safe Mode when prompted. Report back whether this improves it or not.

Was it Service Pack 1 that you were installing? You could also try uninstalling it, then rebooting and then try re-installing it.

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Hi Forum

I have done a clean install of Windows 7 pro N 32 bit on a little acer aspire one d257 nothing wrong in device manager and sf /scannow returns no errors.

when I check for updates it installs the updated agent and a hotfix for Microsoft Windows (KB2534111) then just hangs on checking for updates.

any help would be appreciated

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I am currently using windows 7 64-bit.

I downloaded windows 10 from the ms site (the automatic icon never appeared on my pc), and am using the media creation tool.

All goes fine until 'Getting Updates', when it hangs on 'checking for updates'.

I have tried playing with the settings in Windows update, but suspect the problem lies in there somewhere... my windows 7 was recently proving unable to install all its updates also. I've tried various solutions for that but no luck.

Is a clean install the answer?

Thanks!

Answer:Windows 10 setup: hangs on Checking for Updates

Create a flash drive or ISO using the MCT.
Disconnect from the internet then run setup.exe from the flash drive or mounted ISO (right click on it and select Mount).
Don'tcheck for updates, just begin the install. When complete, reconnect to the internet and continue.

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I am currently using windows 7 64-bit.

I downloaded windows 10 from the ms site (the automatic icon never appeared on my pc), and am using the media creation tool.

All goes fine until 'Getting Updates', when it hangs on 'checking for updates'.

I have tried playing with the settings in Windows update, but suspect the problem lies in there somewhere... my windows 7 was recently proving unable to install all its updates also. I've tried various solutions for that but no luck.

Is a clean install the answer?

Thanks!

Answer:Windows 10 setup: hangs on Checking for Updates

Create a flash drive or ISO using the MCT.
Disconnect from the internet then run setup.exe from the flash drive or mounted ISO (right click on it and select Mount).
Don'tcheck for updates, just begin the install. When complete, reconnect to the internet and continue.

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About couple hours ago I decided to install updates on my Windows 8 desktop. I had about 12 or so. Can't remember which ones now. My update settings are to notify me of the updates but not to install them. So I manually clicked, yes, install. Then after a little while the updates window showed up in red telling me that some updates did not install. So I decided to reboot the desktop to clear it up... Bad idea!

The desktop now hangs up on this very screen:
(New windows logo and a spinning thing)
That spinning thing keeps spinning, no matter how long I let it run like this. The HDD light first blinks but then about half a minute in, it stops doing so. I believe that the fan inside spins audibly louder too.

OK, so if I reboot by holding down the power button for a few seconds, it begins rebooting again. For the second time it showed something like "Automatic repair" or something. (I need to say that my solid state drives have Bit locker set up on them.) So after entering the bit locker keys I was presented with an option to do repairs. Since I didn't feel like I needed to do system restore I declined and chose to keep booting into Windows.... again nothing.

So I repeated the process above, but this time it did not offer me to do system restore and instead, it showed something in the tune of "Repair windows". So I chose it, and it then showed this window:
Now I tried it two times already, and no matter what I choose, it hangs up just like I showed on th... Read more

Answer:Windows 8 hangs up on boot after installing updates

I was able to boot from a recovery USB that I made before and started a console. Here's what I get for drive C:
That is a 256GB Samsung 830 Series SSD, that the OS, Windows 8 was installed on.

Crap!

Does it mean that it's all lost now?

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Hi forum

I'm running windows 7 pro N with service pack 1 32 bit, I have just done a clean install of the OS but when I search for updates it just hangs on checking for updates. I have attached a image

Any help would be greatly appreciated

Answer:Windows Update Hangs on checking for updates

Usually after a fresh install, it takes a little while to search for updates because there are so many of them, the last time I did a fresh install on my operating system which was about 6 months ago and installed Office 2010 right afterwards I ended up with 229 updates in total and most of the time after you install all of those and check again, more will pop up so you have to install everybody until it says Windows is up to date

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This is a brand new computer and every time it tries to install windows updates, it hangs.  It just says "installing update 1 of 4, keep your pc on.  It's been hours.  This is the 3rd time this has happened.  In order to use my computer again I just have to turn it off and turn it back on.  When I do that sometimes it will say "working on updates, get to 30% and restarts.  Other times it says nothing at all and starts up normally.  I thought maybe it was my security software that was preventing windows from updating so I disabled it but that does not appear to be the problem.  I'm so frustrated I'm about ready to box it up and send it back.  I don't even have it paid for yet and already having issues.













Solved!

Go to Solution.

Answer:Acer Aspire E15 hangs up during windows updates

when you wrote "security software" did you mean antivirus?if not, please disable any antivirus and try again to update, if it still hangs, i would re-install the OS using ALT+F10 at boot and following on screen instructions. if it still hangs, even after an OS re-install, call your seller or the Acer support service for a in warranty check.

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Good day all, When trying to do a windows update on the my laptop, it just hangs on "Checking for updates" and it has been saying checking for updates for the past 72 hours. Windows 8.1 Pro.

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The latest build is 10.0.10586.218. It hangs my lumia 535 frequently. what can i do

Answer:Windows 10 is upgraded from 8.1. but it hangs a lot when it updates automatically to the next build, what can I do?

Originally Posted by Windows Central Question The latest build is 10.0.10586.218. It hangs my lumia 535 frequently. what can i do Have you tried a soft reset? If yes and you don't see any improvement, you could try doing a factory reset

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OS: Windows Vista 32 Bit Home Premium
 
I am unable to install recent Windows Vista updates because the updater hangs at "Checking for updates". Attempts to fix the problem seems to have made the problem worse.
 
Before attempted fixes 13 updates were detected and I selected 11 to install ... but the download stalled with 0 bytes downloaded.
 
Then I tried a couple of fixes ... and now "Checking for updates" hangs ... and "Most recent checks for updates" says "never" ... and "Updates installed" says "never".
 
Here's what I've tried:
 
1. http://answers.microsoft.com/en-us/windows/forum/windows_other-update/windowsvista-updates-are-not-downloading-to-system/1416dc8d-1bad-4367-900c-6a07d3fda6e5?auth=1
 
"Resetting the entire Windows Update Component manually"
 
I did this using the command prompt as outlined in the article. This created a new Windows\Catroot2 folder and a new Windows\System32\SoftwareDistribution folder ... which I assume is the reason for the "never" labels mentioned above.
 
2. http://answers.microsoft.com/en-us/windows/forum/windows_vista-update/windows-vista-will-not-update-no-errors-appears-to/3318c1fb-62e4-44f2-95ab-19ef48398091?auth=1
 
Installed the latest version of the Windows Update Agent.
 
I used file "WindowsUpdateAgent30-x86.exe" with the /wuforce switch and ran it from a HDD not containing the OS.
 
3. http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=w... Read more

Answer:Windows Vista Update Hangs at "Checking For Updates"

Is KB3145739 already installed? If not, you can try to download and install it manually:
 
https://www.microsoft.com/en-us/download/details.aspx?id=51871
 
This patch can really help.
 
(First disable Windows Update. After applying this patch, check the updates manually. Later you can enable it again if you want.)

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2 New Dell Desktops arrived -
Windows 7 Pro, Intel, i3
Unboxed, hooked up peripherals in shop, when I go to Windows Update, it never ends "checking for updates". 
I have:
KB3135445, KB3161664, KB3168965, also WindowsUpdateDiagnostic
There seems to be no rhyme or reason to getting updates on the computer before I deliver to staff.
1.What is the working resolution to this issue?
2.Can I just depend on automatic updates to one day download and install the 200+ updates?
Thanks,
Darryl

Answer:Windows 7 Checking for Updates - Hangs - Is there a real resolution?

Yes you may use the WSUS Offline Update:
http://dellwindowsreinstallationguide.com/wsus-offline-update/ 

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Hello,

I have a Toshiba laptop that will not do Windows updates. It just hangs on checking for updates. Here's what I have done.

completely wiped and reformatted hard drive
fresh install of of 2 different versions of windows 7 - Home premium - what the laptop came with, and Win 7 starter (mine), and I have the same problem with both

changed update options to check, but let me install
I've done MS fixit 50202 in aggressive mode
System Update Readiness Tool for Windows 7 (KB947821)
I've done the stop wuauserv and bits services, deleted the SoftwareDistribution folder and restarted services.

It just hangs on checking for updates - eventually all network activity stops, cpu hangs around 50% and memory at about 60%, with all that being taken up by svhost

I even checked to see if the network adapter needed newer drivers...
the machine seems to be running fine - I can get online, and can install other programs..

CBS log attached,

Thanks for your help

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OS: Windows Vista 32 Bit Home Premium

Answer:Windows Vista Update Hangs at "Checking For Updates"

Is KB3145739 already installed? If not, you can try to download and install it manually:

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Hello,

I just did a system restore of my Windows Vista Home Premium using the discs that I created for my Compaq F500 when I first bought the machine.

Immediately after the restore, I ran Windows Update and there was about 130 Important and Critical Updates. Most of them worked, some of them didn't, but I didn't get any option to Try Again.

Is there a quick and easy way to try and run these updates again?

Enclosed is a screen shot of the updates that failed. Below I copied the details and deleted some of the extra info I didn't think was necessary.

Cumulative Security Update for Internet Explorer 7 for Windows Vista (KB978207)
Installation date: ‎7/‎26/‎2010 6:24 PM
Installation status: Failed
Error details: Code 8024200D
Update type: Important

Update for Windows Vista (KB968389)
Installation date: ‎7/‎26/‎2010 5:12 PM
Installation status: Failed
Error details: Code 8024200D
Update type: Important

Update for Windows Vista (KB938979)
Installation date: ‎7/‎26/‎2010 4:50 PM
Installation status: Failed
Error details: Code 80071A90
Update type: Recommended

Security Update for Windows Vista (KB953155)
Installation date: ‎7/‎26/‎2010 4:49 PM
Installation status: Failed
Error details: Code 80071A90
Update type: Important

Security Update for Windows Vista (KB969947)
Installation date: ‎7/‎26/‎2010 4:49 PM
Installation status: Failed
Error details... Read more

Answer:Some Windows Updates failed

have you run Windows update again?

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Important windows security udates failed to install. I just installed windows 7 on my latop. Somebody please advise..... :-o
 

Answer:Windows 7 (failed updates)

There seems to be a lot of it about!

http://forums.majorgeeks.com/showthread.php?t=237408
 

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I noticed that since 4/28 all my windows updates have been failing. I have my updates set to auto to download and install the updates.

I manually downloaded and installed each one that failed and all is fine now but my question is why are they failing when they are set to auto?

Also is there a updates site where I can go and see what is available and select them to manually download and install? This time I had to google each one that failed to find the download page for Microsoft.

Thanks

Answer:Windows Updates Failed

eaglepi
Microsoft has released a new tool named System Update Readiness Tool to resolve certain conditions that could cause installing updates and other software no to work in Windows 7, Vista and Server 2008 systems.
http://support.microsoft.com/?kbid=947821
Maybe that will sort your problem.

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Dell Inspirion Vista.

13 important updates, only one installed. Why?
 

Answer:Windows Updates Failed

Well, did you try to do the update again? Did you perhaps record the error that you got? What service pack ye running with vista?
 

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Have not been having problems w/auto update, till about 2 weeks ago; MS sent 8 d/l and none of them installed; next I noticed that lately it hangs up on startup and I have to use the restore comand, as startup repair suggest this... I use Advanced System Care & Norton Utilities daily. I even went as far as to empty the contents of the update folder, as described in instructions from MS... Anyone have an idea what's going on? No new software has been added...
Thanks...

Answer:Windows Updates Failed

Please see if this tool Windows Update not working? Use Windows Update Troubleshooter from Microsoft! or any of the links at the ed of this post help you.

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I'm having an issue today with some of the critical updates indicating "Failed"
Win XP pro currently has SP2.
Update are set to automatic. But, i'm fixing a troubled pc and am loading the updates directly from the Microsoft update website.
It shows 15 updates to be installed, but when I start them, the all fail. Not sure why.
FYI, I've been able to download other non-critical updates so it appears the process is working.

Specific Updates are KB896727,

Looking for directions or clues.
It appears the update have been downloaded, maybe they are corrupted. Any idea how to check and delete the update so I can reload.

 

Answer:Windows Updates Failed

have you tried just manually downloading the update itself and installing? ... it doesn't say why it failed? just that it failed?

Daniel - YourTechOnline.com technician
 

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I have recently had a series of Windows XP updates that want to install come up as failed when I run the installer. When I have checked them on the microsoft site they are all 2005 and 2006 updates why are they coming back and haunting me now. I have recently installed CCleaner and cleaned up a lot of files could this have caused the problem, I thought it only removed the uninstall files which are not neccesary. Thanks for any input Moksha

Answer:Windows Xp Updates Failed

Can u be more descriptive on the 'failed' error messages. is it installation issues or validation issues, a few updates / software installation provided by MS now adays require validation online.

On removal of uninstall files, how did u conclude on them being unnecessary. if u feel any software was unnecessary u should uninstall it rather than deleting the files individually.

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Hi,

I'm currently using a Windows 7 laptop and there are lots of failed Windows updates which haven't installed. How do I get the laptop to try and install these again?

Also, over the past 2 months I have tried numerous times to update to Windows 10 but the install always seems to fail at a certain point (installing drivers). Could this be linked to the fact that the laptop hasn't taken all current updates for Windows 7?

Cheers,

C h r e d g e.
 

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Ive just had some Windows Updates added to my laptop but 4 of them failed and now it keeps asking me to install them even though theyve failed.What the best way of sorting this because even though i keep installing them and theyve failed they come back wanting to be installed again

The error message is-:
The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package PRO11.MSI in the box below
Use Source then below here theres a dropbox containing
C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\
Microsoft office professional edition 2003 to choose from
 

Answer:Failed Windows Updates??

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first thank you for having me.
I have a dell lap top vostro 1520,I somehow got a real bad virus(virus:win32/alureon.h
I used super antispy.search and desroy malawarebytes,microsoft security essentials.
when scanning now after 4 days I am not seeing the virus any more,my volume icon keeps disapearing and coming back.I am keeping the yellow icon to install updates,but they fail every time I try to run the updates.can you help me with these problems?
 

Answer:Windows xp failed updates

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Hi I've been getting windows update failures for months now as follows:

initialising installation....done!
installing security update for..... (update 1 of 4) etc
some updates could not be installed

(actually all updates not installed)

updates are:
security update for microsoft office 2003 KB951535
security update for microsoft excel 2003 KB958436
security update for microsoft word 2003 KB956357
security update for microsoft outlook 2003 KB962870

Norton 360 was not updating for some time but that is now resolved and windows is still failing.

any ideas please? thanks
 

Answer:windows updates failed

Is there anything in the system or application event logs that you can share with us? Also have you tried checking out this MS KB artical http://support.microsoft.com/kb/906602 ?
 

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My OS is Windows 7.
When I switch on computer it takes ages to install about 24 Windows updates. However, when I restart my PC it tells me updates have failed and PC is reverting back. Very frustrating.
I have tried a system restore. This is initially successful until it tries the updates and onces again, I am back to square one.
Any other suggestions please?

Answer:Failed Windows updates

Okay - I have now got as far as reviewing Windows update history.
There are dozens and dozens of failed updates listed. Some are repeated because of the number of times the updates have been tried.
It looks overwhelming!

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i have many failed updates, including ie 11 - error code 9C59. have done a lot of research; one thing i tried doing was uninstalling my antivirus for the time being, to try and see if the update would work - no go. i read up on a thread of the same situation on this forum between rogerh2 and noeldp, and read that the problem was fixed. hopefully you can do the same with mine noel. thank you

Answer:Many failed windows updates

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

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I have just reinstalled windows 7 running 32 bit.
Now my problem is the flipping windows updates, its failed to install about 20 of them, when I put one of the failed updates into google and try to reinstall I get a message telling me my computer does not need the update! so why did it download in the first place. It's put me off trying to manually install the failed updates. I have gone round in circles trying to sort it out.

Answer:Windows 7 updates failed

Which KB is saying it doesn't need?

Have you tried going the opposite direction for installing the updates? i.e. starting with one that doesn't fail.

Just curious...why 32bit?

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Hi, ALL,
Have a veery interesting problem.
I am managing a Windows 7 computer.

When I came to work today, I noticed that it has an un-installed updates. However, every time I tried to install them, it failed.
I went to the "Control Panel" and click the button "Install 2 updates" under the Administrator account. It finished. Then I rebooted the machine. During the shutdown process it wrote "Do not power off the machine - updates are installing."

However after reboot I still see the icon on the "Shut Down" button of Start menu.

Any idea on how to fix that?

I am attaching the update log file for the current date so that maybe someone can take a look.

Thank you.
 

Answer:Windows 7 updates failed

This computer is currently scheduled to install these updates on ?Monday, ?October ?18, ?2010 at 3:00 AM: - Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2398632) - Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2360131)Click to expand...

Leave it on overnight to see if it works?

Secunia PSI might install them for you (I'm not sure on it's legality on a business machine though).
 

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I have two Windows Updates that failed to properly install, how can I fix or reinstall them? I ran the Microsoft Fix It program and it said the updates were repaired but they are still listed as failed under the update history section of Windows Update. I run a 64 bit version of Windows 7
 

Answer:failed windows updates

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I am running WinME on a 2001 Evesham 1.4 GHz 60GB desktop. Since 15/04/05 I have failed to install 9 Windows Updates. Each time they download within 2 mins. and then after a further 3 hours they fail to install. When I try to close it the computer freezes and I have to press the restart button. I run Symantec Internet Security and Counterspy (both of which I disable when doing Win Updates) which I update and scan daily, and System Restore weekly. Today I got the message "System Restore cannot run until you restart the computer. Restart then run System Restore again." This I did and got the same message again! Please Help. Arrow.

Answer:Failed Windows Updates

have you tried looking for the 9 windows updates and installing them one by one , each update will have a number i think its kb something, this link may help click here

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OK, Yesterday I installed Windows Media Player 11..... Looks good, works good... Today, however, is another story :cry

The icon came into my tray for windows automatic update. Didn't think anything of it at first, but after a while, I hovered my mouse over it, and seen this display: "downloading updates 0%" I thought, Gee, that is odd, so I went to Windows Update, and clicked EXPRESS, and it showed I had 5 critical updates.... I clicked install.... Every single one of them failed... :cry

KB959772 Failed error 0x802003F
KB954154 Failed error 0x802003F
KB939683 Failed error 0x802003F
KB936782 Failed error 0x802003F
KB919399 Failed error 0x802003F

I also went back, and did the CUSTOM button, clicked INSTALL, and the same result... I have Windows XP Professional, SP3, x86 family based, IE7,

What can cause this? I ended up with "O" installed updates. :confused
 

Answer:Windows Updates Failed........ :(

OK, again, too late to 'edit'..... Here is the error I am getting, no matter how I try to download the updates:

Installation Failure

Error Code: 0x8020003F

Any ideas?
 

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Hello,

I have 4 updates that I cannot install and after trying to redownload them (deleting the files already downloaded) and the registry ...nothing.

How can I install this updates?

I am having problems with Micrososft Visual Redistributable C++ 2005 and error 1935 , could this updates help?

Thanks for your attention

Answer:Failed updates in windows 10 pro

Try turning off your AV and give it another shot.

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I Put a new computer in service recently. I only use the computer several times a month. When I check for updates I usually have about 20 updates to install. The installation process takes a lot of time and normally fails. Windows uninstalls all updates. Currently I'm installing 3 or 4 updates at a time to track down the update that fails. Is there a faster process to resolve this ?

Answer:Failed Windows 8.1 Updates

Unfortunately that is probably the best way to find the culprit.
 
Are you receiving any error messages regarding this?

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I can't install updates KB2919355 and KB2990967. Error codes 800F0922 and 80070002.

I assume the lack of the system updates those two would create explains why I can't get on the list for Windows 10?

And, although there seems to be a difference of opinion regarding whether or not update KB3035583 is required in order to update to Windows 10, I can't download it anyway.

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I have a Win 7 Home Premium 32 bit laptop that I use only on rare occasions. Yesterday I booted it up and updated number of apps and programs. When I went to windows update there were 73 updates available. 69 were critical and 4 were recommended.

I ran the update and after several minutes I got a message that the updates could not be installed.The error was 0x80243004. The reason given was that the notification icon for Windows Update has disappeared preventing the installation of new updates. The instructions given was to click on show hidden icons in the notification area - however I find no show hidden icons button there, or any way to open this feature. Is there a way to remedy this?

I tried an alternate approach and went to Control Panel\All Control Panel Items>Notification Area Icons and found bracketed a list of icons in the notification area but found no Windows Update listed or any way to view hidden icons? Always show all icons box was checked on this screen.

Can anyone assist?

Frank

Answer:Help with failed windows updates

See this article for more detail...
Windows Update error 0x80243004

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Hello, thanks for taking a look at my issue!
I have two windows updates that keep failing. When i go to shutdown my computer I always have an update icon attached to the shutdown key. The download is always 1of1. Then when i reboot, the update icon is still there. I'm thinking since the two updates are failing, it has something to do with the 1of1 update not downloading properly. I went to windows update to check for new updates, and the only one is the two that keep failing. My computer just blue screened on shutdown today, winch got me thinking i really need to fix this. i have a picture of the fails=

Thanks again!

Answer:FAILED (2) Windows Updates

For error 8007003, follow the instructions listed here:
http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80070003

For your other error, the Microsoft System Update Readiness Tool has shown to fix this issue. Visit the following page and find "Method 2." Select your appropriate OS and download the tool.
http://support.microsoft.com/kb/947821
Restart after the above, then try to run Windows Update again and let us know

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These are the failed updates!Please help me!

Answer:Windows Updates Failed!

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

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Would appreciate some help with Windows Update issues on a Windows 8 64-bit computer (Dell 660s).

Windows Updates are set to install automatically. However, there are a bundle of updates that failed.

Attached is WindowsUpdate.txtWindowsUpdate.txt

CBS.zip will not upload, too large.

Answer:Failed Windows Updates

Hi,
Visit below link and see if that helps:
https://support.microsoft.com/en-us/...?wa=wsignin1.0

edit:
first make sure your firewall does not block windows update.

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Ive just had some Windows Updates added to my laptop but 4 of them failed and now it keeps asking me to install them even though theyve failed.What the best way of sorting this because even though i keep installing them and theyve failed they come back wanting to be installed again

The error message is-:
The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package PRO11.MSI in the box below
Use Source then below here theres a dropbox containing
C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\
Microsoft office professional edition 2003 to choose from

Answer:Failed Windows Updates??

At: Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services scroll down to "Method 2: Fix the known issues" about 55% down, Then scroll to "Method 2: Manually download the update and then install it in clean boot mode". Basically you're starting over.

4 more replies