Computer Support Forum

Win XP failed, repair failed -- can I access hard drive?

Question: Win XP failed, repair failed -- can I access hard drive?

I was running Win XP which finally failed and I was able to enter in safe mode (only, no networking) and ran all the tests I could think of. Hard drive is ok and so I attempted to repair WinXP from the installation CD. However, the PC failed to shut down and restart so I eventually force closed it. Now it won't even load past the initial black windows screen, don't even get the option of going into safe mode.

Is there any way I (or someone) could access the hard drive to retrieve the data? I guess I could reinstall the OS but don't want to do that yet as I'll definitely lose the data.

Any advice would be appreciated.

Thanks.

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Preferred Solution: Win XP failed, repair failed -- can I access hard drive?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Win XP failed, repair failed -- can I access hard drive?

Sure, there are many ways. Depending on what you want in the end decides how to proceed.

If you have a lot of space free on the drive, you could boot off a linux dvd and create a new partition. You'd have to shrink the existing, then make a new one. Then you could just copy over the data from the old one to the new one. Then reinstall windows onto the old partition, and copy your stuff back (then delete the partition and expand the remaining to fill the rest of the space).

You can also just boot off a linux disk and copy it to a thumb drive or whatever.

Or you could remove the hard drive and place it in another computer.

Also, I'm not convinced you lose the data if you install Windows again. I'm pretty sure you can install without formatting the drive. Your programs won't work, but it shouldn't overwrite any of your data. This is a non-ideal solution though.

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A while back my second hard drive failed while I was moving the PC tower via car. Along the way it simply ceased to work. I'm using Vista on a fairly new system, and the primary file system is NFTS. The second hard drive is pretty old and from a previous computer. It's been a while, but I'm fairly sure it was FAT32. I had to purchase a couple of adapters to be able to install it into my PC, but for the life of me I can't remember what they were called. I'm capable of taking pictures if that's relevant.

I put off trying to fix it, but removed it earlier to check for any visible damage. I didn't see anything particularly amiss besides a bent pin. I straightened it and reinstalled the hard drive but still no luck. Given that it's been around for a while and has a lot of stuff on it I'd be sorry to lose I would much rather repair it if I can on my own at home, but if it's lost it's lost and I'll just buy a new and more compatable one.

I checked computer management and found no sign of it, nor is there any sign of it when I hit F2 on the boot screen. If there's something physical I can check or some software I can use to allow my computer to discover it I'd really appreciate it. Thanks for reading!
 

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So this really irritates me because I just spent hundreds of dollars sending my laptop to HP last year because the hard drive completely failed. I have a 1TB hybrid hard drive and 22Gb solid state used for caching.  When I booted up my computer Intel Rapid Storage Technology said there was an issue.  When I opened it, it says that the status of: SATA disk (932 GB)(System) Accelerated, is Failed.  My SATA_Array_0001 22GB is fine though.  So I ran a System Quick Test,everything passed except Hard Drive Short DST Check: FAILEDFAILURE ID: Q4MP7Q-6RA82U-MFGJWK-60W303 This is weird because other than the computer telling me there is something wrong every time I restart it, It seems to run just fine.  Im just worried because I don't want it to randomly die on me one day.  

Answer:SATA disk failed and Hard Drive Short DST Check: Failed

Hi there @nmulji,  Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums and understand that the Hard Drive in your HP ENVY TouchSmart 15t-j100 Select Edition CTO Notebook PC failed the Short DST Check.  SMART (Self-Monitoring Analysis and Reporting Technology System) uses a technology known as predictive failure analysis to tell you when a hard drive failure is imminent. Have you tried to Restore the BIOS? If not, please try this step first. Then, just to be on the safe side, back up your data that way it does not get lost. However, there might be certain conditions that cause a hard drive failure message to display when a problem does not exist (a false positive). To fix false positive hard drive errors, please try updating the hard drive firmware. You can check whether an update is available by going to the  Get software and drivers page. You will need to put in your Model Number and then click the links that pertain to the computer configuration and see if a hard drive update is available.  You could also try to do a  Disk Defragment to consolidate files and move them to another section of the drive where errors are less likely to occur. Did this reply resolve your issue or answer your question? If... Read more

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The computer had a corrupted pci.sys file error. I tried to copy the file from a xp sp1 cd, and it wouldnt let me from the repair console. I did a repair and got an error message saying pci.sys was corrupted or something along those lines.

I decided to try the repair console with a windows xp home sp2 cd and it let me copy the pci.sys file to c:\windows\system32\ so now I think I have fixed the file.

When i go to load the computer xp automatically jumps to the installation screen because of the failed repair.

How can i get that to go away and have the computer boot to the hard drive?

do i need to edit the mbr or something?

thanks guys
 

Answer:XP Repair failed, no boot from hard drive now, jumps straight to install xp screen

could i boot into safe mode and edit the boot.ini file so it won't load that partial repair on boot up?

-update ... i tried to boot into safe mode and the comp throws an error that says windows can not boot into safe mode computer will be restarted.

Can I edit the boot.ini through repair console?
 

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Hi guys,

I tried to full format an external hard drive and I accidentally unplugged it before it finished. Then I tried to full format it again and about 30% of the way through, an error message appeared saying the format failed. Now my computer cannot access the drive in "my computer", disk management says it cannot initialize it because "The media is write protected," and I tried diskpart to fix this it gives me nothing but errors. I tried this:

DISKPART> list disk
DISKPART> select disk (id)
DISKPART> online disk (if the disk is not online)
DISKPART> attributes disk clear readonly

It give me this error message "DiskPart failed to clear disk attributes."

It shows the disk is online. It has no volume so Diskpart says I cannot format it. It won't let me create a volume either because it says it is "write protected."

I also tried some method of accessing the registry as suggested on another forum but the key I needed to fix ?Storage Device Policies? wasn't in my registry on either of my laptops.

What do I do?????
 

Answer:Format Failed - Cannot Access Hard Drive Now - HELP!

You could try to fully wipe the disk from scratch and start over.

I use a Linux boot disk and dd for this. Be careful with dd tho as if you use it wrong you could wipe the wrong drive or cause serious data damage.
 

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My computer had a blue screen and when I ran the diagnostics it came back with a "hard drive short dst check" failed. It gave me a failure ID M0AEM3-8238GB-GXPSLK-60WV03. pRODUCT id M9Z49AA#ABA

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The hard drive in my laptop had to be replaced.  I had managed to back up the data to an external hard drive (which unfortunately did not also back up program files...).   Now, for most, but not all, of the folders in my Pictures library, there are no thumbnails, just a generic picture.  If I try to open a picture file, I get an error message saying "Photo Gallery can't open this photo because you do not have permission to access the file location."  I checked the permissions, and it appears that I have full permissions for these files, except for "special permissions."
 
I can create new folder on the desktop and then drag one of the inaccessible files into the new folder.    I get a message saying I need to provide administrator permission to move this file.  At this point if I click on "continue" the correct thumbnail shows up in the new folder.  
 
Ideas?

Answer:Hard drive failed, restored from backup, cannot access images in many folders

There's a few access control changing software applications... Here's one here that works.
edit: or here's some code to do it if you feel like being in control
We can change permissions recursively on drive c: (as described here), but one first have to take ownership of all files and folders by using the following command (on a command line "run as an administrator")
takeown /f "c:" /r
One then have to take explicitly ownership of the system folders such as windows, program files, program files (x86), ProgramData, and any other system file or folder that you want to change the permissions (you can determine which folder you have to take explicitly ownership, by seeing which folder windows denies to change permissions, or by right clicking the folder and trying manually to edit to permissions).
For example to change the ownership for the windows folder execute the following command
takeown /f "c:\windows" /r
After having correctly the ownership, then changing the permissions recursive will work

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Xp would not start because my hard drive went south. At least that's what Dell says. They got into my system to take a look see, and the conversation lasted all but a few minutes. Apparently that was the problem the whole time and i didn't know it. I have a refurbished one on order and hopefully it will be here soon. Gonna do the surgery myself. It looks pretty easy. I think installing the new burner was a little more diffucult. I didn't want to spend a whole lot because i'm gonna get a new computer in February. Any advise would be appreciated.

Answer:XP failed because hard drive failed....

Remember when installing the drive to unplug the computer and take out the battery if it is a laptop. Also avoid carpet or any static.

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Hello:
 
Windows 7 has been failing to boot and when I ran a startup repair, I got the following:
 
Problem signature:
  Problem Event Name: StartupRepairOffline
  Problem Signature 01: 6.1.7600.16385
  Problem Signature 02: 6.1.7600.16385
  Problem Signature 03: unknown
  Problem Signature 04: 21199678
  Problem Signature 05: AutoFailover
  Problem Signature 06: 11
  Problem Signature 07: BadDriver
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
 
No new devices have been added to this computer recently. Problem first started with extremely long boot time into Windows 7.
 
FRST Report shows:
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:14-12-2015
Ran by SYSTEM on MININT-DP87NLO (14-12-2015 14:40:50)
Running from g:\
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 10
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RTHDVCPL] => C:\P... Read more

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I installed the latest round of Windows updates for my Win7 x64 install and it never completed (ran for about 24 hours) so I powered off the machine. Upon restarting, it said:


Code:
"Windows failed to start. A recent hardware or software change might be the cause" and has instructions for using system repair, then at the bottom:

File: \Boot\BCD
Status: Oxc000000f
Info: An error occurred while attempting to read the boot configuration data
So I booted off a Windows recovery disk and figured Startup Repair would fix it. Alas, after it says "Windows found problems with your computer's startup options" and asks me if I want to repair, I click "repair and restart" and it says "Failed to save startup options".


Code:
The "repair details" are:
Name: {bootmgr}
Identifier: {...}

The following options will be added:
Name: Windows Recovery Environment (recovered)
Path: Recovery\...\Winre.wim
Windows Device: Partition=D:
I've tried running Startup Repair from the manual options screen and it says it cannot repair automatically. I have two partitions, the 100MB windows System partition, which Recovery Console mounts as C:\ and my main windows partition, which it mounts as D: and I can see all of my files on it.

Running "bootrec /repairbcd" gives me "Total identified Windows Installations: 0"

I'm not sure if there might be something fishy with the way it's detecting my partition table... Read more

Answer:Windows 7 update failed and laptop won't boot. Startup repair failed

Have you run bootrec /fixmbr and bootrec /fixboot?
Then, if it doesn't boot, run bootrec /RebuildBcd (from this KB article: How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows )

c0000005 is STATUS_NO_SUCH_FILE - which means it can't find File: \Boot\BCD

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I am currently using windows 7 ultimate x64. I was in the middle of a process restoring my computer to a few days back and suddenly it froze. i did a power shut down and when i turned it back on, i wasn't able to get back into windows. i was brought to startup repair and it gave me errors. 'Boot manager failed to find OS loader." there was options for restoring, but all my restore points were gone. recovery wasn't able to find image backup. "startup repair cannot repair this computer automatically" so i did some research before i came here. i was told to go into safe mode to restore, but whenever i enter safe mode, startup repair would take over and shows the same errors,also i read a tutorial using a repair disc ( made a copy of it on someone elses ultimate x64 computer) and i get the 0x00000e9 error if i boot from disc. what can i do? as of now i dont have the installation disc with me. i wont be able to get hold of it until tomorrow. theres a lot of important files in that hard drive and i really cant lose any. any help would be greatly appreciated. thanks.

Answer:Failed to Find OS Load. Startup Repair FAILED

If you can't use a system repair disk, then you could simply reinstall Windows on the same hard drive. You don't need to format the hard drive during installation, just select your main hard drive and install, that way you can preserve your files. The files will be in "Windows.Old" after installation in your "Local Disk".

Also, make sure your repair CD is 64-bit, like your system. Try to access your BIOS, by pressing the "Delete" key; it's different for various mktherboards, and select your CD-ROM to be first to boot. Might help, I'm not sure. If it helps, we'll start from there.

You'll want to select "Command Prompt" from the repair disk, we'll need it.

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I forgot to turn off the external cooling fan when closing the laptop(putting it to sleep). It eventually drain the battery and didn't hibernate gracefully & caused disk error. 1. Win 7 Home premium couldn't boot up, tried repair & just hang. 2. Diagnostic disk check shows 303 error, which means the disk is toasted. Ordering new disk. 3. I have the HP recovery disks but they are not bootable. All the other recovery solutions rely on running recovery manager but I can't even load windows. 4. I tried to find win 7 iso file but they are no longer available or the OEM product key won't let me download one from microsoft.http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/https://www.microsoft.com/en-us/software-download/windows7 5. I have backup all the important files using Paragon so I am ready to wipe the disk clean. What should I do next to reinstall the system?

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Hi There,
I'm getting the errors below and but I have not got any BSOD.
The errors I'm getting in eventviewer are Pku2ulog failed to start 0xC--35, Negolog failed to start, IDListenLog failed to start, P2PLog failed to start and HomegroupLog failed to start, all with the same failure code 0xC-- 35.
This is what the logs files says about each error.
Pku2ulog:
Unknown( 10): GUID=c36a26fb-03a9-d591-3984-dc17e4a48527 (No Format Information found).
p2plog:
Unknown( 89): GUID=fc9d5ca5-e6c8-627c-be74-e6e0a98bbf57 (No Format Information found).
negolog:
Unknown( 37): GUID=2553184f-6f2a-3198-ddb7-93ab1ad2d125 (No Format Information found).
idlistenlog:
Unknown( 10): GUID=418a567f-b393-1423-26aa-123149ef8882 (No Format Information found).
homegrouplog:
Unknown( 12): GUID=96f7a94a-4343-6ede-ff2b-dd1dafeed500 (No Format Information found).
However, the 'Unknown(xx)' number changes times to times.
Could you help me please?

Thank you very much for your attention.
Best Regards.

Answer:Errors Pku2ulog failed to start 0xC--35, Negolog failed to start, IDListenLog failed to start, P2PLog failed to start and HomegroupLog failed to start, all with the same failure code 0xC-- 35.

Hi,
If you have Home group set up, please go to Control Panel ? Network and Sharing Center. Choose homegroup and sharing options and click ?Leave the homegroup?.Juke Chou
TechNet Community Support

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Hi

Thanks for running this great service.

I get the following msg from Symantec AV Corporate Edition (Program 8.00.9374 Scan engine 4.1.0.15)

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Infostealer.Wowcraft
File: C:\Program Files\Common Files\AOL\ACS\buymnell.dll
Location: C:\Program Files\Common Files\AOL\ACS
Computer: JAI
User: J A I
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Mon Apr 16 22:41:56 2007

System Config: XP + SP2
Here goes the Hijackthis extract

Logfile of HijackThis v1.99.1
Scan saved at 10:28:57 PM, on 4/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7D... Read more

Answer:Symantec - Action taken: Clean failed : Quarantine failed : Access denied

Hi, Welcome to TSG!!

You have two anti-virus programs running, which will cause trouble. Uninstall one of them. Restart the machine and post a new HJT log.

Download this tool to your desktop:
http://www.uploads.ejvindh.net/rootchk.exe
Run the program. After a short time a logfile will turn up. Copy the contents of the log into the thread.

Notice: Some security-programs prevent the creation of dummy drivers with certain names. This may cause false positives. If the log of rootchk contains a lot of hidden drivers, you may want to turn of your security programs while rootchk is scanning (you should then unhook your network connection as well)
 

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I want to install a program that craetes virtual dirves to be able to mount images.But the installation was not completely successful: adding of SCSI adapter failedTrying again to add a virtual drive it also says that I would not have enought rights, but I'm admin. Searching the net, I found out, that it could have something to do with the bios settings for acpi, but I can't find any option like this. Btw: latest bios version installed and other computers do have options for acpi in the power section. Or maybe the ThinkPad Power Management Driver blocks it?

Answer:W510, Win7 pro 64bit, virtual drive failed, scsi adapter failed, bios settigs for acpi

If you're talking about Daemon Tools, you probably need to manually update its outdated SPTD to the latest version: http://www.duplexsecure.com/en/downloads

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I had 3x 3TB drives in a parity pool. It started to fill up so i added a fourth 3TB drive and months later one of the original 3 began to fail on me. Performance was slow, then slower, then it showed disconnected.

I retired the drive and added a replacement, literally the same model 3TB drive. I cannot however, get it to remove the failed physical disk and repair the pool. I even tried adding another 2TB drive i had available in case it needed the extra space (didn't make sense but i was reaching).

I get the "drive could not be removed because not all data could be reallocated. add an additional drive to this pool and reattempt this operation."

Any ideas on what i need to do? I have searched a lot and don't really seem to be getting anywhere. The only way i was able to retire the drive was through powershell. I'm assuming it's a GUI issue and perhaps i'm not approaching it correctly via powershell. Attempting to repair virtual disk didn't work.

Any help is appreciated! I really don't want to lose this data. I wasn't able to backup much before the drive failed completely.

Answer:Storage Spaces - Unable to Remove Failed Drive / Repair Pool

Nada??

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I had 3x 3TB drives in a parity pool. It started to fill up so i added a fourth 3TB drive and months later one of the original 3 began to fail on me. Performance was slow, then slower, then it showed disconnected.
I retired the drive and added a replacement, literally the same model 3TB drive. I cannot however, get it to remove the failed physical disk and repair the pool. I even tried adding another 2TB drive i had available in case it needed the extra space (didn't make sense but i was reaching).
I get the "drive could not be removed because not all data could be reallocated. add an additional drive to this pool and reattempt this operation."
Any ideas on what i need to do? I have searched a lot and don't really seem to be getting anywhere. The only way i was able to retire the drive was through powershell. I'm assuming it's a GUI issue and perhaps i'm not approaching it correctly via powershell. Attempting to repair virtual disk didn't work.
Any help is appreciated! I really don't want to lose this data. I wasn't able to backup much before the drive failed completely.

Answer:Storage Spaces - Unable to Remove Failed Drive / Repair Pool

Originally Posted by Windows Central Question I had 3x 3TB drives in a parity pool. It started to fill up so i added a fourth 3TB drive and months later one of the original 3 began to fail on me. Performance was slow, then slower, then it showed disconnected.
I retired the drive and added a replacement, literally the same model 3TB drive. I cannot however, get it to remove the failed physical disk and repair the pool. I even tried adding another 2TB drive i had available in case it needed the extra space (didn't make sense but i was reaching).
I get the "drive could not be removed because not all data could be reallocated. add an additional drive to this pool and reattempt this operation."
Any ideas on what i need to do? I have searched a lot and don't really seem to be getting anywhere. The only way i was able to retire the drive was through powershell. I'm assuming it's a GUI issue and perhaps i'm not approaching it correctly via powershell. Attempting to repair virtual disk didn't work.
Any help is appreciated! I really don't want to lose this data. I wasn't able to backup much before the drive failed completely. I understand that you're extremely frustrated however I'm not sure what anyone could do to help without you clarifying three things.
Three questions.
1) Are you using a NAS Enclosure?
2) Are you using a Server Rack?
3) Which O/S are you using?
We're not mind readers you know , so please join and provide more information in this thread.

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Relevance 79.54%

I had 3x 3TB drives in a parity pool. It started to fill up so i added a fourth 3TB drive and months later one of the original 3 began to fail on me. Performance was slow, then slower, then it showed disconnected.

I retired the drive and added a replacement, literally the same model 3TB drive. I cannot however, get it to remove the failed physical disk and repair the pool. I even tried adding another 2TB drive i had available in case it needed the extra space (didn't make sense but i was reaching).

I get the "drive could not be removed because not all data could be reallocated. add an additional drive to this pool and reattempt this operation."

Any ideas on what i need to do? I have searched a lot and don't really seem to be getting anywhere. The only way i was able to retire the drive was through powershell. I'm assuming it's a GUI issue and perhaps i'm not approaching it correctly via powershell. Attempting to repair virtual disk didn't work.

Any help is appreciated! I really don't want to lose this data. I wasn't able to backup much before the drive failed completely.

Answer:Storage Spaces - Unable to Remove Failed Drive / Repair Pool

Nada??

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Relevance 78.72%

 Does this just mean the HD is not responsing...? I checked all connections and they seem fine. HD is over 10 years old...

Answer:On Bootup It says Primary Drive Failed Slave Drive failed.....

Probably the HD, but you should try another device (HD or CD-ROM) in the motherboard IDE connector to make sure the motherboard controller hasn't failed.  If more than 1 device on IDE cable, the failure of 1 will cause the error you see.

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Relevance 77.49%

Had this laptop for about 6 years, had a few issues in the past, but nothing major like this. After, I ran a system dianostic, the result shown that the Hard drive short DST failed. Not totally sure how to do a recovery, I do have the Recovery Discs, so I searched up how to run the discs; turned on the system- press f11-  window loading files- window starting- then it just stuck on a window blue screen with nothing but the cursor. Can I even use the Recovery Discs? I want to replace the old HDD with a new SSD, but I'm not sure if I have to install a new OS or can I recover the old hard drive OS and transfer to the SSD?

Answer:Hard Drive failure (Hard Drive Short DST Check: Failed)

DST:Fail means  the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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Relevance 77.49%

hi all,
i hope someone can help me out, i am a newbie to all this so bare with me.
my hard drive failed over a month ago but i managed to do a system image with win7 to my new 2tb internal hard drive. i cannot get the image recovery to work as i says "no image can be found on hard disk". i am at a loss from there. I have tried and cried over this as its driving me mad as i have no pc.

Leroy

Answer:hard drive failed, system image not found on hard drive

just to add really that the system image is on my new hard drive (2tb internal). i use the boot dvd and i get a far as "repair my computer" click on it, sometimes i get message saying not compatable with this version of windows other times it lets me on to next bit, then says no image can be found on hard drive. if i go through the load drivers i can see my hard drive with items on it. ie windowsbackup and others. again i am at a loss with this, any help would be greatful.

Leroy

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Relevance 77.08%

After hours of work i have concluded that my hard drive (500gb 340 used data gone) has failed *sigh*. Not looking for suggestions just bored so i posted this. Until the new hdd comes in i'm having to use this really old laptop that is on its last leg.
 

Answer:Hard Drive Failed =[

Are you positive? It doesn't spin?
 

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Question: Hard Drive Failed

On the computer of mine that crashed, apparently the hard drive failed and it scraped a few things off with it. Is there a program that detects damaged files and will tell me what those files are? It's apparently only stuff in my account, and some pictures are half-missing their thumbnails, but with programs, videos, and music, it's hard to tell what is damaged. Can anyone help?

Answer:Hard Drive Failed

A good freeware program is PCInspector File Recovery ( http://www.pcinspector.de ) But it is a bit confusing to use.A good program for checking your drive for what you can recover is provided at http://www.runtime.org (it's called GetDataBack) - it's easy to use and it's free to check and see what's recoverable. BUT, it's a bit expensive ($80 US) if you choose to use it to recover your stuff.

2 more replies
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My E430 warranty has just run out and now my hard drive sems to be failing for the second time. The first hard drive was replaced under warranty 5 months after purchase. I don't want to use another of the same, for obvious reasons! I plan to replace it myself thsi time. What would be the best type to use?

Answer:2nd failed hard drive

Hi,
 
What manufacturer/model is your existing failed drive?
 
I personally prefer Hitachi drives.  YMMV.  And you're going to get a bunch of conflicting opionions...
 
Z.

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Question: Hard drive failed

I have two hard drives in my computer, but it seems one of them is not longer working. The computer can not longer detect the hard driver, and I hear noises as the HD is trying to turn on, and is like turning on and off.

My question is can I use the system restore to recover any files from this driver?

I'm using XP pro, with service pack 2.

Thank you for your time.
 

Answer:Hard drive failed

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Question: Failed Hard Drive

The hard drive failed on my computer last week it has now been replaced.
Is there any way the stored information can be recovered from the disc.
If not what should i do with it destroy the hard drive or are they repairable.
thanks
adrian jones
 

Answer:Failed Hard Drive

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After restarting my computer it failed to boot..saying insert boot disc..installed repair consul and tryed to fixboot..this also failed..tryed to reformat..this also failed..tryed using maxblast3.. this also would not work.. took hard drive out of master and made it slave ..installed windows to the new drive and booted from it.. sluggish start up but worked ok..tryed to access slave drive but could'nt..simply can't access this drive..is it us? any thoughts would be appreciated

Answer:Failed hard Drive ?

Maxblast 3 can give you more info on the drives than just formatting them, suggest you run it again and see if it says anything. If Maxblast finds the drive then that suggests to me its ok, if theres a problem in that the drive is dead then it wouldn't find it.

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Help seems like my hard drive may have failed can anyone advise

Answer:Help hard drive failed

Sure but first you have to help us help you. What kind of laptop are we talking about?

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My laptop turns ones but if I click on something it freezes. I ran a diagnostic test & it told me my Hard Drive 1 failed. So what should I do ?

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Question: failed hard drive

I have a Seagate 80 gb hdd which has failed completely.It is out of warranty but my question is, would it be possible to retrieve the data on it.I can actually see a blown chip on the hdd main board it is a multichip surface mount device.I have now installed antisurge protection and I realise that to replace the chip would unviable,would it however be possible to purchase a replacement mb and reinstate the hdd that way.The hdd is a Barracuda model ST380021A,if I am on mission impossible please say so.

Answer:failed hard drive

It is possible that a power surge could have detroyed the chip on your motherboard, but if it was the hard drive that caused it, it could cause the same problems on a new motherboard.Your best bet is to buy a cheap second hand board and test it out that way.

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Question: hard drive failed

how do i access my email accounts from another person's pc?

Answer:hard drive failed

What does email have to do with a failed hard drive? Does your email provider have web access?

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My hard drive failed and i can not boot up my computer or even reinstall windows 7. Is there anyway to fix my hard drive? I've read somewhere that putting it in an anti-static bag and then in the freezer will help it be usable. So overall, is there anyway to continue using this hard drive or do i have to buy another one.

Answer:Hard Drive Failed, anyway to fix?

If you're like to freeze your Hard Drive and it is one that goes cheap...i guess you better buy a new one...
or
If you have Data to recover perhaps you could give a try.

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I have a 2010 Acer Aspire AM5910 Desktop computer. It has an Intel Core i5-650 3.2 GHZ processor and 6GB RAM. The operating system is Windows 7.

In late January, the computer wouldn?t boot into windows, and the hard drive crashed. I replaced it with a new hard drive (a Seagate 1TB SATA, 7200 RPM ? same capacity and speed as the previous hard drive, although the previous drive was by a different manufacturer).

I restored the OS and all software/data, and the computer was running fine. The computer speed was fine. Suddenly, after 6 weeks, the computer started slowing down, and then after about two days, it wouldn?t boot into Windows again.

I took the computer to Staples, where I bought the hard drive, and they agreed to test only the hard drive for free (otherwise, their charge would have been $70 to run complete diagnostics). They said that the hard drive failed the linear test.

Seagate replaced the hard drive, as it was still under warranty, but before I re-install it, I wanted to find out if it was likely that it was simply a bad Seagate drive, or if something else is likely (such as overvoltage from the power supply). We have the computer plugged into a Smart UPS that regulates incoming power, but that doesn?t mean that the power supply is not supplying steady DC on the inside.

I don?t want to put much money into a 3.5 year old computer ? it could be nearing the end of its lifespan.

Does this sound like the second (new) hard drive was fa... Read more

Answer:2nd Hard Drive Failed - Does anyone know why?

How hot is the room that you use the unit in? How stable is the incoming power from the power company? Desktops are like ovens, no matter how well you cool them. Hard drives tend to fail quicker in them.

You would need to run a Temp monitor on the unit to see how it is running. Either a unit that fits into a DVD slot on the case, or software that checks the temps on the various hardware.

Temperature is a computer killer. Same with Power Supplies can just as easily kill units.

For it being 4 years old, it does not surprise me that it lasted that long. Especially if you play games, keep it on 24/7, etc..

I have seen computers last 10-15 years. Matter of fact, I have a laptop in my basement that is now 15 years old. New Hard drive, new RAM and it runs like new.

I would say that if you are going to keep your existing system, get something to help keep it cool, and if the room is warm, say 72 or higher, get the temp down around 68-69 during the Winter. Summer, try to keep it around 71-72.

Your system is still pretty good by today's standards. Not much has changed in four years, other then a few tweaks in certain CPU & GPU lines.
 

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Question: Failed Hard Drive

The laptop was purchased 8/2014. In 8/2015 hard drive failed and was replaced. For the past 4-5 months the system has been very slow and unable to run certain applications. Two days ago I decided to do a reset/recovery and it failed. One of the options listed, after failure, was to return to Windows, when selected that option, the system would not reboot and the Dell logo would just flash off and on.  I tried doing a recovery/restore with the USB key and it failed.  Via directions from your website I ran a test and received the following error: 2000-0142 validation 118518.......HARD DRIVE FAILURE!!!!!!!!  
AGAIN.....REALLY!!!!!!!!!! A new hard drive every year!  I believe this machine falls under the term "LEMON." There is something wrong with a laptop that requires a new hard drive every year!
 When I contacted Dell support all I received was confirmation of the error code, notification that my warranty had expired, and  instructions on how to have the machine serviced and what it would cost to do so. When I questioned the need of a third hard drive in three years, I was told heavy usage could cause it, such as gaming.   The laptop was not used for gaming purposes and he could offer no other reason why a hard drive would continue to fail.  I'm really leery of spending the money to replace the hard drive again,  wondering if this time next year I will be faced with the same dilemma.
Suggestions, thoughts, HELP.
 ... Read more

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Hi All, Called into my local club tonight to see the football ( The wife was 65 today and was having a bit of a party with her pals ) and was asked to look at their office computer. Switch on computer, Opening screen We apolagise for the inconvenience Etc. Given options for Safe mode Last known Etc. problem is, no matter what option is used the computer will not go past the opening screen. ie. In safe mode the first screen come up and STOPS. In last known Etc. It comes up with the Windows XP home Edition and it stays there ( Green dots flashing across the bar ). There is no sound whatsoever from the hard drive and the hard drive indicator light isn't showing. The hard drive is a Maxtor. ( I have had Maxtor drives fail suddenly for no reason ). Would you agree that the drive has failed?. I know that I can download MAXBLAST4 onto floppy to test it. But my initial reaction is, The Hard Drive is dead. I am also aware that I can load the said drive into another computer as a slave drive and hopefully read the contents.The said computer has never been connected to the internet. Cheers Bill

Answer:Hard Drive failed or not

if you are able to get partly into windows, ie welcome screen splash etc, i doubt very much if its a hard drive problem (not saying that it is not), sounds like a windows problem, corrupt file maybe or that the hard drive is taking ages to access the boot info from the drive (as you point out the green lights still flash across the bar which shows that windows is doing something) due to fragmentation.

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Question: Hard Drive failed.

So, I just bought Windows 8 Pro less than two weeks ago and my hard drive failed. So I had to install Windows 8 on one of my other drives but now I can't activate it with the same code.

Answer:Hard Drive failed.

Microsoft normally does not consider a hard drive change as a "system change" like they would for some other hardware such as a motherboard. Are you positive you are entering the correct product key?

You may have to contact Microsoft to get it activated. I had to do that with Windows 7 on a motherboard change (exact replacement for a failed motherboard).

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I have been some freezing and other glitches with me computer so i ran a start up test. The test failed and it says Hard Disk DST Failed everything else passed.It saysFailure ID: 0GE70X-66L8HA-MFPX1F-60QL03 PRODUCT ID: AAG29AV. could u help me solve this issue please or advise me. Im out of warranty. Thanks 

Answer:Hard drive DST Failed

 DST:Fail= the hard drive has failed/is failing and will need to be replaced. A retail 2.5" laptop SATA hard drive can be used. Western Digital, Segate,Toshiba,etc. Just be sure to get one of at least equal capacity as the original in order to use your Recovery Discs to install Windows and other software/drivers. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd. Your Maintenance Guide shows how to replace hard drive:http://h10032.www1.hp.com/ctg/Manual/c03575298

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Question: HARD DRIVE FAILED

Have to replace my hard drive,The old one is finished and no data is recoverablehave some back up dvd s made with rescue and recoverywill that restore my computer to that date or one is better to use  8cd recovery disksto reinstall windows to the original factory state. next if one is able to get a copy of xp pro   how does one install the os if one does not have the sata driversthanks in advance for your help  



Lenovo 3000 J105 (8258HBU)

Answer:HARD DRIVE FAILED

Hi North450,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the HDD was not working and is replaced in your J105 Desktop, if you have created the recovery discs before the HDD got crashed. I suggest you to install the OS (Operating System) using the Recovery discs to factory reset as it will create the default recommended partitions required for the computer and I?m sorry to inform you that the SATA drivers are not available in our support website for Windows Xp, but can be download from the Intel. Below is the link to download the driver:
 

Intel Download Center

Do post us back for further queries.
 
Best Regards

Shiva Kumar




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have a Belkin Hi-Speed USB 2.0 External Drive Enclosure Kit. I have a Seagate ST380020A 80GB hard drive from a 'failed' pc that I have installed in the enclosure.The hard drive is not responding - I assume the hard drive has failed?

Answer:hard drive has failed?

The jumper on the Hard Drive as to be set to MASTER for the comp to see it. You then may have to right click on My Computer Manage\Disc Management

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Question: FAILED HARD DRIVE?

Whilst checking the contents of several cased external hard drives this morning one of them failed to open. The errant drive is correctly recognised as Local Disc E but on attempting to access it I get the message:E:/ is not accessible. The file or directory is corrupted and unreadable.Properties shows it as Local Disk. File System: RAW, Used Space 0 Bytes. The pie chart shows it as full however which is about correct. Computer Management shows it as Healthy.The contents are old video files which I still have the tapes for but it would certainly be better if I could access them on the disc.Any ideas or should I just format it?

Answer:FAILED HARD DRIVE?

This all depends on the nature of the 'failure'If the device is spinning but the data is inaccessible then this software may access it - but it will cost about 20 or so for a fully functioning copy.A trial is free- but wont save. Bad Copy Pro from click hereIf it is mechanically dead then it is dead.Another way is to try it on another machine - it after all may be nothing more than a USB glitch.A free alternative is to put the whole shebang in a freezer overnight and then hook it up to see what happens- has been known to work.Do report back what happens.

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i have a almost year old computer. i have a 80 gb hard drive and this morning i downloaded ares and downloaded some music(ya i know stupid.) well later today i was talking to my friends on aim and the computer just froze so i just restarted it and the computer came up as if saying it needed to boot off a cd. so i used my windows xp cd and put that in and that just ended up saying the hard drive had failed or something very similar to that so i used my rescue disks and it says the boot has failed so i have no clue what to do. i really need some help here. thanxs.
 

Answer:Com. says hard drive has failed

my brother says he can do a system restore but he wont be home till monday. so any of u guys could tell me how to that would be great!!! thanxs
 

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Okay... I was 99% sure that my hard drive failed. I booted up my computer and it hung at the post...

Detecting IDE drives....

Hung there for ages and the only way I could turn it off was by forcing it to shutdown (holding down the power button).

I tried rebooting several times after that with zero results. Power was on and fans were cranking. It even seemed like the hard drive was spinning. But nothing was coming thru. The monitor stayed in power save mode. My assumption was that the hard disk failed and wasn't providing any "boot up information". So of course I buy a new hard drive.

Now that I think about it though it sounds like I have a different problem. Even with the new hard drive installed I have the same problem... power, fans, hard drive spinning... but nothing.

I've reset the CMOS with no success.

Any suggestions? Please help.

(Running AMD 2200XP+ on Soyo Ultra Dragon KT333 M/B, 512 Mb RAM, GeForce Ti4200 128Mb Vid)
 

Answer:Hard drive failed... I think... ?

One of your ram sticks has probably died. Put the original hd back in and take one ram stick out and see if it boots. If it dosn't, take the other stick out and put tthe first stick back in.
 

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For awhile now (about 3-4 months) my computer has been freezing intermittently. Initially I thought it was some sort of virus or malware, but the problem would go away for awhile then come back again. Recently I got the Error Disk Recovery window and when I ran the disk repair option, it seemed to fix the problem at first. But then it came back again and then a week ago when it cropped up again, the computer rebooted on its own and now keeps referring to Error Disk Recovery.  But when I initiate the disk repair all I get is an image of the Welcome screen graphic and the progress bar never appears. Selecting the 'Start Windows Normally' option just causes the computer to reboot. I?ve run the Dell 32-bit Diagnostics Utility test and got: Error Code 0F00:1332 Msg: DISK-Block 2321200: Interrupt Request(RQ) did not set in timeAny thoughts? Thank you!

Answer:Has my hard drive failed?

Welcome!Computer Hope is the number one location for free computer help. The forum will help everyone with all computer questions. Wheeler a computer shows possible hardware error, a backup plan needs to be initiated right away.But if you do not have a backup, do this:You can get an external hard drive for a backup of data, such as your documents, music and photos. You can boot your computer from a  CD that has nits own penetrating system. You them mount the failing drive and locate your data and copy it to the external drive.After that, proceed to try and repair the failing drive, if possible. Do the backup first. Unless you don't care. There is no way to guarantee recovery of a fainting drive. Sometimes you can, sometimes you can't.

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My computer just suffered a massive failure. I'm not sure where to start, but I decided to post in the Windows XP section since it failed to boot.

After installing a program, I was promoted to restart. I did so, and Windows froze at the sign-in screen. It says "Windows is starting up" and shows the Windows logo. Normally, that would go away quickly and I would be shown the three different users. Except it never comes up. It just stays saying "Windows is starting up."

Here, the plot thickens. I have an older verison of Ubuntu installed on my PC for any such emergencies. I do a hard shutdown and tell my computer to reboot into Linux. Ubuntu tries to run a consistancy check on my hard drive, and it fails, and Ubuntu fails to boot.

This is where it gets interesting, and the only point that makes me uncertain that this isn't a failed hard drive. I put in the Ubuntu Live CD, to go on the internet and look for help, but that failed to boot. I assumed that Linux Live CD's used RAM, not hard drives, to boot up. So it doesn't seem like it matters.

Both my slave and my master drives are older, the slave is 7 years old, the master is 4 years old. Windows is installed on the master, and Ubuntu is installed on the slave, and I find it unlikely that both failed. Which makes me wonder if its the RAM or or something.

My computer's stats
Intel Pentium 4 (2.6Ghz)
NVIDIA GeForce 5200 128MB
512MB SDRAM
Master Drive, Hitachi 80GB
Slave Drive, Seaga... Read more

Answer:Failed Hard Drive or RAM?

X: http://www.memtest86.com/download.html. Go there and download an ISO image of Memtest86, burn it to a CD and use it to test your memory. Of course, you'll have to do this on another machine that boots
Boot with the disk in your CD drive and it will run. Run for about 7 passes or longer.
If it's not the memory problem, then go to the HDD maker's site and download their Diagnostic tool. It, too, will boot and run a check of your HDD. At least you'll know if those 2 devices are problematic.
Another way is to boot with your XP disk in the drive and go to the Recovery Console.
At the prompt, type chksk /r, press Enter. It will check the HDD. When it finishes and there is no problem, at the prompt, type fixboot, press Enter. Then see if it will boot.
 

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Question: Failed Hard Drive

We have a Dell XPS One 2720 that was setup at our Rescue Squad and is out of warranty. No problem, I can replace the hard drive but non on created system discs or backups and my look at Dell.com for drivers will not allow me to download the drives ahead of time so I can install them when I install the new drive and install Windows 10. It appears I may be able to order the system discs from Dell that I think will have Windows 8 Pro and hopefully the drivers/programs that would bring the system back to where it was when new.
Is there a way to download just the drivers that won't try to auto install or expand when downloaded? I want them on a USB memory stick ready to install after loading Windows 10. Suggestions welcomed. 
Thanks,
Steve

Answer:Failed Hard Drive

Was the PC already upgraded to Win 10 or did it only have Win 8.1?
Dell no longer provides reinstallation media since it's available from Microsoft.
If the PC had Win 8.1, you can clean install Win 10 by using the ISO file to create your own bootable DVD, and it should recognize the Win 8.1 product key in BIOS and activate itself. If it previously had Win 10, it will activate again.  
You should be able to manually download all the Win 10 drivers here, and save them on a USB stick for transfer to the 2720. You will just have to know what hardware you have (eg video card), but you can find that info using your Service Tag on the Support site by checking the System Configuration link. Just don't add the drivers to a "Download List".
And remember that drivers have to be installed in the correct order, starting with the chipset drivers...

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Advent 3206 Win MeBeen having a few problems lately so yesterday I tried to recover the machine by using the suppled recovery disc. This failed twice on 44% with a write error. So booted with a Win98 start up disc and tried to format it, fogetting that the recovery disc removes the FAT. So tried fdisk. This ran and ran, restarting integrity checking each time it got to 100%, and twice on 66%. Eventually gave up after the seventh run and concluded that drive had had it. Please can anyone think of any other possible reason for this happening before I order a nice new massive hard drive.Many thanks.

Answer:Probably have a failed hard drive.

Going of the fact that you received a write error I agree with that fact the your HDD is FUBAR!!!In terms of buying a replacement make sure your system can take a "massive" HDD!

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Question: Hard drive failed

The hard drive failed on my daughter's y500 notebook - one year after purchase.  By the time she contacted Lenovo it was one year and four days since purchase - so the warranty had expired.  They offered an extended warranty, but no guarantee that whatever was wrong would be covered.  We decided that was too much of a gamble - since we would be out the cost of the warranty whether the laptop was fixable or not. (We did not know at that time that the hard drive had failed.)   We took the notebook to a local repair person.  He found the hard drive had failed and installed a new one.  He's asked for the recovery CD, which we don't have, since the laptop came with One Touch Recovery.   How can we get a copy of the preinstalled OS (Vista ) and software?  We hesitate to call Lenovo support, since when my son-in-law called and they offered to sell him the extended warranty, which he refused, they told him he would be charged for the next call to support... Thanks in advance for any help you can offer.klw













Solved!

Go to Solution.

Answer:Hard drive failed

if the Hard drive carshed there is no way of creating a recovery DVD's. Recovery DVD must create onece got teh computer. recovery DVD in teh same Hard Disk but different partation. you can order your from Lenove $45

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Help, my new hard drive failed

I just got at new Wd 160gb hard drive. It was working fine originally but since I have a old computer I have to upgrade the BIOS to use up the new HD potential. Problem is the HD disappear with the new BIOS. ** Everytime it pluged in (New HD) the HD auto detection can't find any hard drive (No matter it was placed as single master or dual master/dual slave). Remove the new HD and everything work fine. ** Go back to the OLD BIOS and the problem is still there. Can you please tell me what 's the problem. Should I return the HD for a different one ? THank

BIOS Type : Award Modular BIOS V4.51DG
Date : 02/26/99
ID : 02/26/99-i440BX-W83977-2A69KTG9C-00
OEM : TRM-P6B40-A4x-V1.07
Chipset : Intel 440BX/ZX rev 3
 

Answer:Is my new hard drive failed

HD's that size for a while were coming with a PCI expantion card because windows doesn't allow for a hd of that size.
This could be your problem.
Otherwise without know your o/s etc.. it's hard to say
 

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Question: Failed Hard Drive

Hi, I have one SATA 2 hard drive gone down in a Raid Array 0-Stripe
Is there any way I can salvage or back up any information on the Array?
I've got the PC running off another IDE drive with the array being seen, but one disk in the array has an error
Dave.
 

Answer:Failed Hard Drive

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Screen went black and opon restarting message appeared that hard drive failed Ran a test and this error code came up. Failure id: U0C55K-7LH8HC-MFPWL1-609W03

Answer:Hard drive 1 failed

Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby  Please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further supporthttp://www.wikihow.com/Recover-Data-from-the-Hard-Drive-of-a-Dead-Laptop Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf  You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for oth... Read more

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Question: failed hard drive

Hey everyone!

I was told hard drives can break down & have to be replaced.
hard drives with moving parts that is.
My question is if my hard drive where to fail, I would have to buy a new one and install windows vista first to go to my windows 7 or can i just install windows 7 on it?
Not sure if you understand what I mean, if not let me know please.

I just want to keep this in mind because you never know what can happen.


Happy birthday to me (-:

Answer:failed hard drive

Well it depends if you bought a full install of windows 7 or just the upgrade. If you only bought the upgrade then you have to install vista then go to W7.

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Question: Hard Drive Failed

The hard drive on one of my computers (running XP Pro) appears to have failed. By way of background, we've just had an extensive power outage and I made use of a generator. The computer has an APC Back UPS ES 750 back up that should serve as a line conditioner for the dirty generator power output, but I figured out the battery was dead, and I don't know if that bypasses whatever power modification the back up provides.

We'd used the computer the night before to watch a little mindless entertainment, and the next morning it kept re-starting. At first it would get into windows with my wallpaper up and all, but after several tries it rebooted earlier and earlier, ultimately going to a BSOD. The cause was "unmountable boot volume". The machine has the recovery console installed, but it won't load, instead going to the same BSOD.

I removed the drive and put in into my office computer. This resulted in the office machine generating a BSOD as well. It loads just fine without the faulty drive attached, but when I plug it in (with Windows XP running), down it goes.

Still using the office computer, I booted up in safe mode and started the Recovery Console. The bad drive is now drive G, and chkdsk said "the volume appears to contain one or more unrecoverable problems" and using the /r option provides the same response. Running fixmbr G: also brings up the same message.

Of course, there is important data that I haven't backed up in... Read more

Answer:Hard Drive Failed

Hold on, looks like I wasn't using the correct drive letter in the Recovery Console. Using the map command didn't reveal the drive, so I rebooted into the RC with the bad drive attached and I've now found it using map and determined its drive D. chkdsk /p is running right now, and I may be able to self rescue.
 

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Question: Failed Hard Drive?

Is there a way to retrieve everything from a failed hard drive?

Answer:Failed Hard Drive?

PURPLEPOPPY
If the data is important enough, you could hire a data recovery firm.
This will be expensive, but it's probably the best chance to recover the data from the drive.
https://www.300dollardatarecovery.com/?gclid=COvZla73z9UCFQuEaQodTCYLdA
https://www.gillware.com/

Depending on how damaged the hard drive is, first try removing the failed hard drive and use an USB adaptor similar to the following: http://www.newegg.com/Product/Product.aspx?Item=N82E16812156102
attach the hard drive to a USB port of a working computer and see if you can transfer the files and folders you need, to the computer.

Note: Only data files and folders can be transferred, any applications, utlities and programs, need to be reinstalled from their CD's, or downloaded from the publisher's website, if the Hard drive is too badly damaged, then you would need the services of a Data Recovery Company
Bev.

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Question: hard drive failed

MY laptop got stuck or haung on hp boot or hp loading when i started it then i tested my hard drive and i got failure id :9TXD40-72N8HK-MFGJWK-60WM03 what dose it  mean and what is the solution for this problemhelp me

Answer:hard drive failed

Hi, The 24 character error code is a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the boot issues you describe. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. You can contact HP starting on the link below. http://welcome.hp.com/country/w1/en/contact_us.html If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K

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Question: Hard drive failed

Hi, my hard drive failed. My question is, when I buy a new one, can I just use the system recovery disc to put all the stuff on it that came with my computer? Or do I have to buy the operating system all over again and stuff?
 

Answer:Hard drive failed

You should be able to use the system recovery disk to restore it to factory settings on the new drive. I have done this with eMachines recovery disks (They use Norton Ghost) and with HP products (didn't come with recovery disks, but had the image on a partition on the drive - you had to make your own from that).

I know with Ghost images you don't even have to worry about partition sizes -it detects the new size and auto increases the partition to utilize the new space. If for some reason the recovery disks you have don't adjust the partition size there are some utilities on this site that can help.

Make sure you have the jumper settings on the new drive the same as the old one.

Good Luck
 

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Hi! I bought a Dell Inspiron 15 3541 about two years ago. About a year ago the screen froze, so I force shut down the laptop. When I turned it on, I was met with following message:
"Internal hard disk drive not found
To resolve this issue, try to reseat the drive.
No bootable devices-- strike F1 to retry boot, F2 enter setup menu, F5 enter PSA
So... I reseated it multiple times and nothing...
So what now? I'm not really a computer expert, all I really can do is replace the hard drive.
I recently found my computer again and would like the restore it. What do I do?
It came with Windows 8.1 already installed on it, then I upgraded to windows 10 if that helps at all

Answer:Help! Hard drive failed!

If you did not prepare a bootable Windows 10 install media set, you can do that from here:
www.microsoft.com/.../windows10
Once that's done, replace the drive and use the flash drive you create to reload Windows 10 onto the system.  Since it has a digital entitlement (having been activated before), that should be sufficient to activate Windows at the end of the installation.

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Question: Hard Drive Failed

I Have a Western Digital 20 GB Hard Drive that when i start up system it says primary hard drive failed. how can i get the info that is in hard drive and transfer to another drive i have been told that i can change the logic board will this work. help[/ U]
 

Answer:Hard Drive Failed

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Question: Hard Drive Failed

Hi. My HP laptop was 4 days over the one year when the Hard Drive failed (well the test says it has failed). If I buy a new hard drve, how can i get the Windows 10 re-applied?Also, how easy is it to find the original Microsoft code that i was provided with when i bought th laptop, from what i have read, i need to first put the Windows 8 that the laptop came with back on, and then put it through for the free upgrade to Windows 10 (which i did last August).Many thanks. rpb218 

Answer:Hard Drive Failed

Hi, As you've previously upgraded to Windows 10, a hardware profile of your machine will have been saved by the activation servers. As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K

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My C Drive failed last week, I was able to restore a recent Windows Image Backup on a new drive. When I connect the failed drive, the Documents & Settings directory is locked out. Is is possible to "unlock" that directory.

Thanx in advance.

Answer:how to access Docs & Settings on failed drive

Hi Mikeh,

I don't know what do you mean by "locked out"? Few weeks ago I have had a crash in which the HD could not be anymore recognized. I used a program called (GetDataBack Data Recovery) (GetDataBack Data Recovery - Free software downloads and software reviews - CNET Download.com) which helps me to get back lots of my data. Of course there are some data which is completely corrupt by the crash and could not be recovered but it was not really that much.

There is another freeware program called (Pandora Recovery) (Pandora Recovery - Free software downloads and software reviews - CNET Download.com) which you can try. Both program's are not running on Win7! So you should take the HD and connected to a computer which is running on Win XP or Vista.

Hope this will help.

Anne

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When I woke up this morning, I saw that something on my computer went haywire and every external drive and memory stick was ejected. It was still on though so it wasn't a power surge.

But then when I go to re-plug in my 500GB xHDD it tells me the "This device has malfunctioned." message. For a while I'm sad, but then I swap cord only to find it it connects. YAY!

However then the "You must format this disk before you can use it" message pops up and I get sad again.

This xHDD had everything on it. My music, my files and all my backups. Is there anyway to get into the disk and copy stuff out without formatting? I would really like to save my files.

EDIT: Update with a picture of my Disk Management screen. K: is the external Hard drive:

What the heck? How could a disc go from functioning NTFS to raw in 8 hours?
 

Answer:External Hard drive just failed

The 1st thing to do is to remove the hard drive from the enclosure, and connect it to a desktop machine. You can then see how Windows reads the drive when connected directly to a desktop motherboard.
 

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My son's laptop hard drive failed at school.  He did not have a recovery disc.  I replaced the failed hard drive with one from another laptop (which I converted to a ssd).  I can boot the laptop to the login screen but cannot get it to recognize a PIN.  My recovery disc from the other laptop will not work and as I mentioned, my son did not make a recovery disc for his laptop.  Since the hard drive failed the first quarter after the 1 year warrenty expired, HP will not even talk to me about what I might do.  Since HP no longer provides discs to go with the pre-loaded software I am stuck.  What do I need to do?  Do I have to go buy another license for Windows 10 and wipe the drive to start over?

Answer:replaced failed hard drive, cannot log in

They should still have Recovery Media for a Windows 10 machine. They still have media for windows 8 machines and some windows 7.

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I have a PC that recently started giving me some kernel errors and is not able to boot any longer (gets stuck at the boot in Safe Mode or Last Known Good Configuration screen). I have tried various methods to repair the Windows installation without any success. I am now focused on retrieving the data from the drive. So far this has proven to be difficult. I removed the drive and put it in a powered external enclosure and tried to read the drive from 3 different PCs. I cannot get the drive to come up on the My Computer screen. It is recognized as a new device in the task bar though . This drive was supposed to be in a RAID 1 array with a drive exactly like it. But as I have discovered as part of my work to retrieve data I did something wrong in the setup and it was not mirroring (second drive appears to be blank) . I tried one data recovery software tool and the drive is not being seen as a logical drive but does show as a physical drive, so I cannot get the software to get the data off. I would love to hear any other suggestions about how I can get this drive to be recognized so I can save a bunch of music and movies

Here are some specifics to the PC I am dealing with:

Motherboard - MB DFI RS482 INFINITY XPRESS200 939 - Retail
http://www.dfi.com.tw/Product/xx_pr...RODUCT_ID=4497&CATEGORY_TYPE=INFINITY&SITE=NA
OS - Windows XP
Hard Drive - WD 500GB (don't have model number handy, but it is SATA and about 2 yrs old)

Thanks
 

Answer:Please Help Me Read My Failed Hard Drive

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Answer:My hard drive failed so I replaced it but how do I...

To reinstall Windows 8 on your computer, you can follow the instructions mentioned on the links below:http://windows.microsoft.com/en-us/windows-8/clean-installhttp://www.wikihow.com/Install-Windows-8 Hope this will help you.

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I need to recover data from an external hard drive that has failed. I have a mac, well its a friends and he said his computer wont recognise it anymore and there is a constant flicker on the light at the front of the drive which after contacting their support line have confirmed there is a fault. He has read that if he tries to connect to a windows pc, although the drive is formatted to Mac OS, it should see it. Is this true and is there any good recovery software i can use to recover the data. I have a fully updated genuine vista premium pc. thanks.

Answer:External Hard Drive Failed...

The drive is a Maxtor One Touch 2

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Hi

I have a WD external portable hard drive which i have been using to store all my life on; work folders, family photos...everything. It was working fine on Thursday. It has not been dropped/damaged/nothing has changed to it's use. You guessed it, on Friday it stopped working...

When i plug it in (USB) it makes the 'bleep' noise so i know it's been detected by the computer. It shows up in 'Device Manager' as working properly. The power light is on....all looks good....but it does not appear in 'My Computer', nor can i access any files at all. When i normally plug it in a window pops up asking me if i want to play/view files...this now does not happen.

What can i do? I have tried using different USB ports, i have tried different computers. When i opened the casing it goes directly to USB, so you cant just change the connector....

Can you advise me of costs and timescale. I do hope someone might be able to help me somehow, or recommend someone who can?? Like i said...this has my LIFE on it!

Fingers crossed x
 

Answer:Failed external hard drive?? Help!!

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Hi all.

Recently one of my hard drives failed , I tried a different SATA port but it did not help. I disconnected it as it was making the system lock up for minutes at a time. About a week later I plugged it in again replugged the power connector and, lo and behold, it works perfectly . I got it about a month ago so it is still on warranty, but it's working now. What should I do? I don't want to have it fail again and this time lose my data for good. Is this likely?

Any advice would be appreciated.
 

Answer:Hard drive failed, now works. What should I do?

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Packard bell club66 desktop will not auto detect a replacement Maxtor 40 Gb hard disk drive.The faulty original was 5 Gb.How do i manually cofigure the system to use the new drive?

Answer:Replacing failed hard drive.

The drive may need to be formatted before you can use it.Try setting it up as a 'slave' and see if it works.

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My Dell laptop won't boot up. I pulled the hard drive and put it in a HD case and can access it through my desk top but, I can't get my documents to display...Is there free software that will fix this problem so I can recover any non damaged files?

Thanks

Answer:Xp Laptop Hard Drive Failed

Hello,

When you say that the documents wont display, could you give some more information on this area?

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I have a home computer that had the hard drive fail. It was bought 3 years ago from a large box retailer with no windows xp install disks. It has the windows product key code on the computer itself. My question is there anyway to get a copy of windows xp to work on the new hard drive I will install? Or will I have to buy a new copy on Win xp? I do have other computers with Win XP on them, though the others are Dells and I think they just have reinstall discs? Any help would be great. Thanks,bhenry

Answer:Windows XP and Failed Hard Drive

You will be able to use any Official MS XP disk to reinstall as the activation is tied to the product ID on your machine.You need to make sure it is the same version i.e. XP Pro with SP2 or XP Home with SP2.Activation by phone with MS you can ask them about getting a replacement CD although it may cost you $ $

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My hard drive on my laptop is no longer working. Do I need to buy a new one?HP Diagnostic Codes: Testing Drive: 1Hard Drive SMART Check : PASSEDHard Drive Short DST Check : FAILED FAILURE ID : MCU3L2-7AP8A3-XD7V6K-60Q103PRODUCT ID : K7W82UA#ADA Hard Drive 1 ----------------------------------------------------------------------------------------------------------- Component Test : FAILED Press Escape (esc) to go back to the main menu or click on the button below.         Please help me. Thank you!

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Hello! I tried to start up the system but it failed with an error: 1720-SMART Hard Drive detects imminent failure.Failing Drive: SATA0Failing Attribute: #B8 After the system test it showed Failure ID: 9GDUHL-7QX83T-GXPSMG-60DL03Product ID: J4W69AA#ABL Could you help on forum or we should contact repair service. Thanks!











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Answer:Failed to start Hard Drive 301

Hi, You're welcome. Check Newegg or Amazon for a replacement HDD. Here's what is in your PC now. You have a Hybrid HDD.Size: 1 TB HDDCache: 8 GB SSD for fast accelerationInterface: SATAWidth: 6.4 cm (2.5 in)You can replace with the same or buy a 1 TB SSD. The 1 TB SSD is somewhat pricey but will provide better performance by not being limited to only an 8 GB SSD cache. Stick with a 1 TB size drive or you will have a problem reinstalling the HP factory image.  Win 10 will install on any size SSD. So you can buy a 500 GB SSD or even a 250 GB SSD. You just won't be able to install the HP factory OS on those drives. Jay  

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I wanted to post my experience so that other members of the greater community can gain from my mishap and the overcoming of it.

I plugged a wrong power supply into my external hard drive which fried the circuit board on the back of the drive. The Hard drive would not power up or show on my computer. This posed a problem to me in several ways the major of which was that it was full with 400 gig of important information like all my childrens photo's of the last 5 years...needless to say I panicked.

I scoured the internet to see what I could do - praise to Google!! I learned that it could be failed internally, the board on the back of the drive has failed or something else. (The drive failed to work in another external case so I knew it was the drive and not the case). I learned that I was up for anywhere from $1500AUD - $2500AUD to have the data professionally recovered. As I rang each company they would state how they were the best and put doubts in my head as to other companies. This was confusing for me and something that I would have to do as a last resort (the data was more important than the money).

I went to a computer store and bought the same HDD - seagate 400GB. Upon returning home I swapped the Boards on the back. My failed drive jumped into action and powered up, I heard the heads of the drive release and then it started to read, then powered down. I later learned that the drive has a firmware and the board must match the drive. When the drive read the firmw... Read more

Answer:Failed dead hard drive

Glad you got your data!

One tool that might prove handy to keep on hand and that has rescued me in the past is a usb hard drive cable. I have IDE ones; I am sure by now they probably have ones that will also read SATA drives. It lets you connect to the pins on the back and then to a usb port on a computer. They don't cost alot and I have been successful getting data off drives that were otherwise unbootable.

Of course, regular backup would save us all. But....who's got time for THAT? :O
 

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I am serviceing a four year old IBM Aptiva with a failing 8 GB hard drive. The maximum size hard drive that this machine can accomodate is 10 GB because of addressing limitations. Unfortunately, the smallest hard drive I can find is 20 GB. Is this a viable substitute? What problems can I get into and what precautions do I need to be aware of? Any help or suggestions will be appreciated.
 

Answer:Replacing a failed hard drive

If you can't get a bios update to increase the hard drive limitation the next best thing would be to use the overlay software from the hard drive manufacturer, this will bypass the limit and should allow you to install the drive at full capacity.

Bios update would be preferrable, check ibm's site first
 

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Need direction on what I should do or go as, I still some warranty days left.Thinkvantage toolbox says backup data and replace drive.So far I have used restore ,with no luck an checkdisc did nothing. So, based on those 2 things ,whom do I call or give me directions on where to sent T510 laptop 32 bit ultimate.

Answer:Hard drive failed test

http://support.lenovo.com/en_US/detail.page?DocID=HT036550
 
Here's your support phone number.
 
Dave
 
 

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Searching the internet, it seems a lot of similar problems come up but I still haven't found a solution yet.

The situation is that I have a external hard drive in a IDE to USB enclosure. The hard drive, when turned on, will be detected by Windows and then attempt to install. The installation fails and the hard drive disappears (Windows thinks it been disconnected).

I am running XP Pro SP2.

The USB device connection and disconnection sounds play on both occasions.

Checking in Device Manager, the hard drive is properly identified as USB Mass Storage Device and being supplied enough power. However, after a short time, I either get the 'installation failed, may not work properly' bubble or no message at all before the drive disconnects.

USB devices work fine, my 4GB thumbdrive also works fine. The hard drive itself works perfectly on my old computer (on an older copy of XP, with SP2 installed). A different hard drive in an identical enclosure also fails in the same manner.

This drive used to be attached to this computer and worked perfectly (I use it to move files back and forth from the old PC). For a few months, I needed the storage on the old PC and it sat with the old PC. Now it won't work.

Any ideas?
 

Answer:USB Hard Drive failed to install

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Did a system quick test and it told me hard drive short dst check: FAILED and also gave me a failure id. I don't know what to do

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Hello all, my laptop was brought in dec 2009..and now the harddrive crashed. the engineers here told me i need to get a new hard drive which i did..same 500gb capacity..now i need to restore my operating system and partition and all so everything will work well again..i understand i can download it from lenovo with my serial nos and id..but dont know where to to look at or sign in to download...Please can you direct me..?Thank you.Cheers

Answer:Y550p hard drive failed.!

Hello mate, You can find all the drivers there : http://consumersupport.lenovo.com/au/en/DriversDownLoads/APR_Driver_List.aspx?CategoryID=818067&OS=0





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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my dell vostro 3550 64 bit i5 windows 7. has just done a self test and come back saying hard drive critical

hard drive
model WDC WD3200BEKT-75PVMTO
SIZE 298.1GB
MARKETED SIZE 320GB
CACHE SIZE 16MB
ROTATION SPEED 7200RPM
STOREAGE 227.03 FREE OF 283.34GB

THE FAILED TESTS WERE
SMART SHORT SELF TEST WD16-F7B
TARGETED READ TEST WHD20-NPC

do i have to take to repair shop for new hard drive or is there anything i can do/try 1st. it is out of warranty and approx 3-4 years old

cheers peter
 

Answer:hard drive failed test

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Ok i bought a seagate 1 and 1/2 terrabyte hard drive and it failed after 7 months. So i am going to have to try and rma it. But in the mean time i will be with out a computer. So i want to buy a new one. But i went to newegg to see what was for sale and did some research on them it seems like most of the good hard drives that are more then 1 terrabyte are failing. I looked at some western digital models and the only one i saw that might be reliable was priced at $289 and i was looking to buy for around $100. I googled the models that were around this price range and with a 1tb capacity and the only one that i found was a hitachi model that would work but the customer feedback said it was noisy. Does anyone have any suggestions on where i can find a good one at a good price.
 

Answer:i need a new 1 tb + hard drive cause the last one failed any suggestions?

Seagate Barracuda 1TB
 

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Hello everyone

I recently purchased a brand spankin' new HP computer running Vista Home Premium. It is a 2.13 Ghz Core 2 Duo processor, 2 GB of Dual channel RAM, and it used to have 2 320GB HDDs in a RAID 1 configuration. However, all that changed earlier today.

I came home from the mall and on my computer screen was something very unusual. Instead of my desktop, the screen was black with a blinking text entry area in the upper left. I hit enter and a message appeared "Disk read failure. Insert system disks and reboot." However, the computer had come pre-installed with Vista! So, I just rebooted and during the normal startup procedure, I came to a setup screen. It displayed both of my hard drives and said that both were unbootable. However, I reset (not reformatted) my first hard drive and ta-da! RAID 1 saved the day and I was able to boot into Vista.

This still leaves an issue. I have an unbootable/unusable HDD in my computer. Is there anyway I can reformat the second hard drive so that I can use it again and set up my RAID 1 again? Or is it completely gone and I should buy a new HDD?

Any thoughts or comments are appreciated.

Thank You,
robot
 

Answer:Reformatting failed Hard Drive?

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I have a failed hard drive. At boot time BIOS says Slave Hard Drive Error and then the drive does not show up in the Computer Manager. Is there any way to mount it (either in Linux or whatever) and run chkdsk or at least copy files?

I am running Windows XP Pro.
 

Answer:Anyway to mount a failed hard drive

Unless the bios IDs the drive, you are wasting your time attempting to run any type of diagnostic app.

Reseat the data and power cables for the drive. Power on and see if the bios recognizes the drive.

Have you tried a new cable and or different power connector?
 

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Hi,         I've a HP notebook which 2 years old. So, it's out of warranty. Recently, my laptop's screen went blank and when I performed the system test, it showed 'Hard drive DST check failed'. Upon browsing online, I got to know that I need to replace the hard drive. I would like to know which model I should go for and what other things I need to take care of before buying one.  ThanksSteve

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I have a 250gb Lacie usb2.0 hard drive that stopped working today. The computer doesn't recognize it and hangs up or doesn't restart if the drive is connected. It powers up and makes a series of ticking sounds. I took the enclosure off and connected the internal drive (barracuda) to the IDE port - same symptoms. I tried it with different computers to no avail.

I went out and bought a duplicate drive, opened it up and opened the cover of the inner drive itself only to see 2 platters. I read somewhere that there is no way of swapping double platters between the drives. I did NOT open up my own drive.

Can I try anything else? The 200gb data in it is extremely important. Is the next step to send it out to a service? Which one is the best? Thank you..
 

Answer:Solved: Failed Ext. Hard Drive - Please Help..

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My Hard Drive just failed on my elitebook, Wont even allow me to get to through the boot menu.  I am going to replace HD, but now trying to find out my options on installing WIN7 Pro?  I do not have any sort of back up disks?  Is there something I can get from HP? Thanks

Answer:Failed Hard Drive - elitebook

Hi: If you live in the USA/Canada, call HP at this number 1-800-334-5144, and order a set of W7 recovery disks for your notebook. Have the serial number of the PC handy to give to the customer services rep. A set will cost around $10 delivered via first class mail.

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All if sudden my system began running a pc diagnosis and was stuck for hours. After taking the steps to run a quick and extensive test they both failed on hard drive. Failure ID 6BSNKV-7PN83S-MFPV6K-60T303

Answer:Hard drive test failed

Your hard drive has failed and needs to be replaced.  Once you replace the hard drive then you'll need to reinstall the operating system (OS) and software/drivers so that your system is operational.

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Please help me out

Answer:Hard drive test failed

Hi,If hard drive failed in System Diagnostics test, you've to replace the hard drive with a new one of similar form factor To salvage data from failed HDD, you can try to boot from LiveCD (you've to create this from another PC) , then copy the files you need to external drivehttps://help.ubuntu.com/community/LiveCDUse HP Recovery USB that you should've created after first setup of this notebook, to factory reset after replacementRegardsVisruth

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I have 2 hard drives in a RAID 2 (span) set up, and one of them finally bit the dust. It was a Maxtor that failed, the other is a WD. They are both 120GB drives. Now, mind you, I knew this was coming, as the drives had been exhibiting erratic behavior for some time now, and refused to be defragmented. I have backed up most of my important stuff, so I have chosen to format the WD drive (the one that is still good, I checked both with the tool on the Maxtor site), and just use that one drive by itself. Now how would I go about doing this? Would I simply unplug the Maxtor and leave the WD by itself, and install windows on it (after formatting it)? What about the RAID, will I have to get rid of it somehow, IE: is it implanted into the mobo itself? Sorry for all the questions, and I am typing from a different computer (obviously I guess) so I can still provide feedback during the harddrive changing process.

I am running Windows XP home.
 

Answer:Hard drive failed - How to proceed now?

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Laptop will start but will not get as far as the HP logo.Cannot open in safe mode.Ran a system test which gave the following negative result: Hard Drive Shot DST Check: FailedFailure ID : 9GFT7T-82G89A-MFPX61-60T203Background: Laptop is under a year in my possession bought new and unused, within the last week it has shown some signs of slowing down, (firefox not responding just when a new tab is opened).Last night, went to open league of legends, adobe air could not locate files (which is odd as I was on the game 2 hours earlier).Woke up today, turned on the laptop and was greeted by nothing, not even a system logo, now whenever I start it up I just get a black screen.Able to enter bios.

Answer:Hard Drive Short DST : FAILED

Whenever the Hard Disk Short DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc.. HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive Please try the below shown troubleshooting steps once:Step 01. Remove the battery and unplug the AC/Power AdapterStep 02. Press and hold the Power button for more than 30 SecondsStep 03. Plug in the AC/Power Adapter (leave the Battery out for now)Step 04. Press the Power button and check if the Unit works normal If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replac... Read more

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I have got hard drive problem.I done hard drive test and failed dst test.FAILURE ID 0TQHVK-8517G7-XD7WMA-60VH03 what's this mean and how to fix?













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Answer:Hard drive dst check failed

As we have properly understood your issue you are getting hard drive issue: The 24 character error code for the short Disk Self Test ( DST ) would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the start-up issue that you describe.  Nitin singh guleria

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Just a short note of thanks to those who took the time to help this old sod out. I have now got my 2nd hard drive working as Master, re installed Windows XP, got my modem working (a new one as the old un would not perform , I could not find the driver)now I hope to do the job properly by obtaing a Maxtor HD and downloading Maxblast or some other mirror image programme. or could I simply !! install my operating system onto the slave HD ? lots to learn but for now Thanks again everyone.Prof.

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