Computer Support Forum

BSOD 0xc000021a, No safe mode, reinstall or reset.

Question: BSOD 0xc000021a, No safe mode, reinstall or reset.

Ok. This is the furthest I've seen a computer go, and I don't have much hope left.

My brother has a laptop (~4 yrs old). The battery went bad a couple of years ago, and so it now need to be plugged in all of the time. The laptop was asleep when he unplugged it to move it, and when he opened the lid again, it had shut down (very likely because it died). Upon starting it, he got the BSOD and 0xc000021a error code.
The startup repair couldn't fix his problem. Two restore points he had on the system from installing DirectX a few days earlier didn't work. I tried entering safe mode, no luck. Now thinking I was at a last resort, I tried to refresh Windows, keeping his files but removing all the installed programs. I got a message at around 60% telling me Windows encountered a problem and couldn't complete the procedure. Same deal with the full reset. At this point, a reboot greeted me with "No operating system could be found".
I got a large USB and made it into a recovery drive, checking the box that said to include OS files or something (can't remember the exact wording). I tried again using startup repair, then reinstalling windows.

Shockingly, no luck. It failed once again.

A big thankyou in advance!

Relevance 100%
Preferred Solution: BSOD 0xc000021a, No safe mode, reinstall or reset.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD 0xc000021a, No safe mode, reinstall or reset.

Hello DrGlick and welcome to the forums. Have you been able to recover all of your Brother's personal files? Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums, if you can boot into the Operating system now.

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Ok. This is the furthest I've seen a computer go, and I don't have much hope left.

My brother has a laptop (~4 yrs old). The battery went bad a couple of years ago, and so it now need to be plugged in all of the time. The laptop was asleep when he unplugged it to move it, and when he opened the lid again, it had shut down (very likely because it died). Upon starting it, he got the BSOD and 0xc000021a error code.
The startup repair couldn't fix his problem. Two restore points he had on the system from installing DirectX a few days earlier didn't work. I tried entering safe mode, no luck. Now thinking I was at a last resort, I tried to refresh Windows, keeping his files but removing all the installed programs. I got a message at around 60% telling me Windows encountered a problem and couldn't complete the procedure. Same deal with the full reset. At this point, a reboot greeted me with "No operating system could be found".
I got a large USB and made it into a recovery drive, checking the box that said to include OS files or something (can't remember the exact wording). I tried again using startup repair, then reinstalling windows.

Shockingly, no luck. It failed once again.

A big thankyou in advance!

Answer:BSOD 0xc000021a, No safe mode, reinstall or reset.

Hello DrGlick and welcome to the forums. Have you been able to recover all of your Brother's personal files? Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums, if you can boot into the Operating system now.

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Used WhoCrashed






Quote:
On Mon 1/1/2007 5:40:52 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\010107-22198-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0xC000021A (0xFFFFF8A00014D270, 0x0, 0xFFFFFFFFC0000001, 0x1005B8)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 1/1/2007 5:40:52 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xC000021A (0xFFFFF8A00014D270, 0x0, 0xFFFFFFFFC0000001, 0x1005B8)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



Tried System Health and got an error.





Quote: ... Read more

Answer:BSOD (0xC000021A) on Start Up. Works in Safe Mode.

Quote:
System Boot Time: 1/1/2007, 12:42:17 AM


Please ensure that the date and time is set correctly in your BIOS
Please check your CMOS battery to ensure that it hasn't failed
This can cause strange errors in your system until it's fixed.

There are quite a few problem devices listed in MSINFO32:





Quote:
sptd ROOT\LEGACY_SPTD\0000 This device is not present, is not working properly, or does not have all its drivers installed.

Unknown Device USB\VID_0000&PID_0000\5&61DE3D3&0&9 43

Consumer IR Devices ROOT\SYSTEM\0001 This device is not working properly because Windows cannot load the drivers required for this device.

eHome Infrared Receiver (USBCIR) USB\VID_147A&PID_E018\000013FF This device is not working properly because Windows cannot load the drivers required for this device.

Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 This device is not present, is not working properly, or does not have all its drivers installed.

WAN Miniport (IKEv2) ROOT\MS_AGILEVPNMINIPORT\0000 This device is disabled.


The first item (sptd) is a troublesome component of Daemon Tools/Alcohol 52% software. PLease uninstall the program, then use this free tool to ensure that the troublesome sptd.sys driver is completely removed from your system: DuplexSecure - FAQ - Remove 64 bit sptd.sys DuplexSecure - FAQ - Remove 64 bit sptd.sys

The next item (unknown USB device) will have to be ... Read more

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An app was installed, and right after, a BSOD came up with the following error message:
------------------------------
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Technical information:

*** STOP: 0x0000008E (0xC0000005, 0xBF803EF6, 0xF70917c4, 0x00000000)

*** win32ksys - Address BF 803EF6 base at BF800000, DateStamp 43446a58

Beginning dump of physical memory.
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

----------------------------------

Even get a BSOD in Safe Mode, so I can't do a system restore.

Tried repairing Windows via the second repair feature with Windows CD, still getting BSOD.

Tried chkdsk via Recovery Console, didn't help.

Don't want to restore windows, as there are about 50 apps and 50 utilities to reinstall.

Any way to force a system restore? If so, how?

Or is there another solution?

TIA
 

Answer:BSOD even in safe mode; don't want to reinstall Windows

Btw, the BSOD started right after Daemon Tools was installed.

Found these instructions on how to execute System Restore via Recovery Console:

http://ramanathan.wordpress.com/2007/12/21/system-restore-from-recovery-console/

Is this a viable solution?
 

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G'day all,
I having a problem with booting. I've tried booting in all mode but just goes back to the start. Tried recovery console and reinstalling. I'm always stopped with a BSOD. Which tells me that my hard drive is stuffed and I should run CHKDSK /F. But I can't get a command prompt up to do this.
Then it's got at the bottom Tech info.

Stop: 0x00000024 (0x001902FE, 0xF7CA2B74, 0xF7CA2870,0xF7405746

ntfs.sys - Address F7405746 base at F73F4000, Data stamp 41107eea

Can you please help me, Thank you
 

Answer:BSOD- Can't boot on safe mode, recovery console or reinstall

Hello and welcome to Techspot.

Try running one of these hard drive utilities from HERE. See if that helps.

If not. Take out your hard drive and put it in another computer as a slave. get your important data off of it.

Put it back into your computer and reformat and reinstall.

Regards Howard :wave: :wave:
 

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I don't have the original software system disk to reinstall the drivers but, the Verizon teh that came got the internet to work by putting my computer in "safe mode". However, he said for it to be to full capacity working again I'll need to order the system restore original disk from the manufacturer and pay about $40 for it.
Does anyone know how else I can get the drivers to a HP Pavillion? It's on Windows Vista and it's about 2 -2.5years old.
 

Answer:Safe mode -need to reinstall drivers

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Everything was working fine one night, I shut it down went to bed woke up the next day and now it won't load into windows. When I start the computer I get my ABIT screen then screen goes black (trying to get to windows screen) then the ABIT screen comes back then I get load computer in safe mode, last know, or normal. If I select last know or normal, screen goes black and I get the ABIT screen again. It's like a vicious cycle. I can go into safe mode just fine and access all of my files on my c: drive. ( So I don't think it's the c: drive.) All temps are norm, fan speeds norm, volts are normal. I tried to reinstall windows by booting from disk, and couldn't. It loaded all window files, then it said starting windows and powered off.

PLEASE HELP!

Answer:Cannot load, or reinstall xp...but I have safe mode

Have you installed any type of software lately? Have you added any
hardware?

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A friend phoned saying her laptop wouldn't boot and I've done my fair share of recovery so said I'd have a look. I'm stuck though - as a newish Dell Inspiron I can't get the drive out without basically stripping the machine down to a bare shell, and I can't get it to boot into Windows, or into safe mode.

Booting normally it gets as far as Windows wallpaper, and just hangs there. Rebooting gives me option to launch Startup Repair, Windows gets to Windows background wallpaper and stops. It DOES have a cursor though, although not responding to left or right clicks. Trying safe mode loads drivers, but then hangs. Reboot again, and select Disable Auto Restart, and we get to a BSOD saying Unmountable Boot Volume.

So, in with the Win 7 disc, changed the bios to boot from it, and we get to select Language, and then Repair or Install. Selecting Repair - so I can get to a DOS prompt - but then nothing, I don't get the startup repair window. In frustration, I rebooted and this time selected Install, and then it hangs at 'Setup is starting'.

What's happening here? Irrespective of how badly Windows is corrupted, why can't I run a successful fresh install?

Answer:No boot, no safe mode, no reinstall? Win 7

Hi travellers,

Please run 'On-board Diagnostics' to check 'Hard Drive Functionality'. It may be a 'Drive' failure: http://dell.to/OUGnqT
- Capture error(s), if any.

Hope this helps.

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Hello. I hope someone can help me =)

I use windows Xp pro, integrated video& sound. Hardrive Maxtor SATA, Motherboard Elitegroup GeForce6100SM-M, 2 gb Kingston 667 RAM.

The computer wont let me pass trought window load screen, the computer show a blackscreen with no text on it, not even a single _. And when trying to enter on safe mode, it shows a noise screen (with colors). When trying to repair windows or reinstall, just by pressing R or ENTER it goes black screen. Tried the hardrive on other computer as slave and worked. But since i had my files only for administrator, i wasnt able to recover them. I do have the hardrive partitioned.


I made a copy in floppy of the SATA Drivers to see if it was that, and pressed f6 it load it but then it collapse, also tried to make a cd with nlite, with the SATA drivers on it.

I'm not sure what i should do. I hope someone can tell me. =)

But the screen when trying to enter in safe mode is just... kind of scary.

Answer:Cannot enter safe mode or reinstall

Go into the Bios and try loading, failsafe settings. Sav and boot.

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I recently had lightning hit my modem and damaged my motherboard on a DELL2350, it also damaged another computer's (DELL400C) network card. I decided to take the two computers and make one good one. These are the steps:

DELL400C replaced the network card and added more memory. Took the DELL2350 HD and made it the master and the DELL400C HD made it the slave. When the DELL400C was booted it went to the screen where you can choose Safe Mode, Last good configuration, Normal, etc. No matter which one I chose nothing happened. The screen just stayed there and then the up/down arrows would not work...nothing on the keyboard worked. I had to hit the power button.

I then switched the HDs made the DELL400C the master and the DELL2350 the slave and the pc booted up. My problem is that I have more programs installed on the 2350 HD then on the 400C HD. I get errors when I select one of the applications and tells me it is not properly installed....because it is looking for the DLL and other system files for the particular application on the 400C HD C: drive.

My question is can I install XP from the Safe Mode screen? Can I create a startup disk and then try to insert the Windows XP CD in the CDROM drive and install it from the start up disk? Any suggestions because I would really like to have the 2350 HD as the primary drive.

Thanks
djorns
 

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I have a Dell Inspiron 531 running Vista that is out of warranty. I recently updated my video card driver (Nvidia GeForce 8300 GS) and then had some trouble booting up, and was only able to boot into safe mode. After trying various things (built in system repair, rolling back drivers, system restore, etc.) I was able to boot sporadically. Then, when using a few programs at once, Windows would freeze altogether, and the process would start over.

I decided to back up my files in safe mode, and used Dell's factory image restore feature to reinstall. On restart, Windows would not boot. I have tried to boot in safe mode with no avail (a command prompt window opens after almost booting in safe mode, runs through a bunch of commands quite fast, and then restarts). I can't read it all as it flashes quick, but it involves a bunch of "Cabinet Maker - Lossless Data Compression Tool 100.00% [flushing current folder]...". I've read that this is some sort of Dell audit - is this an error in the built-in factory restore?

Attempting to use system repair again gives me multiple "root causes found" - failure while setup is in progress as well as boot status indicates that the OS booted successfully. The last part seems confusing, as it definitely doesn't boot.

I only have a keyboard, mouse and monitor attached so I don't think any hardware is conflicting.

Does anyone have any insight as to what it might be - could it be video card related, motherboard, etc.?

Any he... Read more

Answer:Can't Boot (even in safe mode) after Reinstall

Its really annoying and rude when someone makes a post like the one above and NO ONE finds it important to answer. While his or her post might not be important to anyone else, it is important to those of us that are searching google and come upon this post only to realize that no one answered it.

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i have a hp 2000 its in safe mode I cant get it out of it. need to reset to factory settings

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I know I f* up, I've done torrents and nothing has ever gone wrong but now this time something went wrong. I try to download a series and it opens up an external link. I thought I downloaded it but it downloading another program from that it downloaded multiple other programs. I've tried to uninstall all the programs that it installed but some of them don't want to uninstall and now my web browser on my PC is having DNS problems and can't connect to a server. I've tried to reset my PC but every time the PC exit out the reset and when I try to boot up from safe mode I can't use my keyboard. What should I do,I'm so lost and I've regretted ever doing something that stupid.

Answer:Pc doesn't want to reset and boot up to safe mode.

Make and model?
What operating system? I assume win 10?
you are probably going to have to boot from a windows disk or a rescue disk to be able to run antivirus and malware removal tools
click here

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I'm using Windows 10 on my laptop. Few days ago, I found a process in task manager (I forgot the name) which seemed suspicious. So I searched the internet for it and found out that it is a cryptocurrency mining app so I looked for up how to remove it. I downloaded Malwarebytes first it cleared some stuff. Then I downloaded HitmanPro after which all the problem started, I guess. It scanned my pc for a while without showing any result. After a minute it showed some files that were scanned and all of them were Firefox Browser's cache. But at the exact same time Windows Defender started showing virus detected notification. I panicked and stopped the HitmanPro scan and restarted my pc to remove stuff from Malwarebytes scan and this scan. After this restart, everytime I start my laptop, it shows the error "Your PC will automatically restart in one minute". Tried a lot pf fixes from the internet but to no avail. The final option I think I have is to reset my pc. But here's the problem. My laptop is only starting in safe mode due to "Your PC will automatically restart in one minute" error. I can't select the option of 'Keep my files and reset pc' from settings cause it isn't working in safe mode. I started the System recovery by F11 option while starting the pc and there's a reset option too. Please tell me will I get to keep my files if I reset my pc from there?
Also the salesperson already created a Recovery drive on the hard disk itself. I also have the Recovery CD with me.

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i installed fresh XP PRO and it will not boot unless i boot in safe mode, anyone can help me??

Answer:Xp Reinstall And Wont Boot Except In Safe Mode

What does it do when you try to boot into normal mode? Any error messages, etc?

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My computer was having problems so I set it to turn on in safe mode using msconfig in attempt to fix it.   Soon after that it went into a reboot-no.option.work cycle.  I had had this problem before so like before  I threw in the 6 Windows boot disks and reloaded Windows XP Home from the CD.   My problem is - since I am in  msconfig safe mode Windows can't load because it can't can't load in safe mode and I can't change the boot option because I can't get into Windows. As a last ditch approach I could scrub the drive and start from scratch but then I lose all pictures (may lose them anyway)  and my movie downloads and partial downloads and bookmarks. Any suggestion for a fix in this situation? Sandy in FL    

Answer:Windows reinstall stuck in safe mode

Hello!Try doing  chkdsk /r  from the windows recovery console.Goodluck and keep us posted!

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XP goes into an endless cycle through F8 screen...will not go to any option, i.e., command prompt, safe mode with network, etc. I attempted to reinstall XP from factory disc. Goes through a portion of loading basic files, then stops saying "A problem has been detected and windows has been shut down to prevent damage to your computer". The error is shown at the bottom and says, "STOP: 0x0000007E (0x000001D, 0x8081234, 0xF7B84C50, 0xF7B8494C). Ideas, anyone?
 

Answer:XP will not load, even in safe mode...error when trying to reinstall

What make is your harddrive and what security software are you running?

Check your cables to see if they are secure, particulalry the cable attaching your harddrive to your motherboard.
 

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Hi everyone,

I am working on a friend?s computer. It has XP home edition installed. They say that it had a virus on it, and they reinstalled XP. After the reinstall the computer would only boot up in Safe Mode.

We checked windows config to see if the Safe Mode Boot box was checked, it wasn?t.
We ran a chkdsk/r and that found nothing.
We then reinstalled XP, thinking that it was a bad install, and the problem still persists.
I also checked the BIOS and couldn't find anything wrong.
Device manager has a video controller and a audio controller that are missing drivers.

Before the XP reinstall I found that the hdd had 2 partitions on it. One with XP installed which was NTFS and another with 3.7 GB in size with about 3 GB used, this one was FAT 32. My friend isn?t sure what that 3GB partition is or what is on it, so we didn't delete it.

I am wondering if anyone thinks that the smaller partition could house a virus or be the problem?

I am also wondering if it could be a bad XP install disk or maybe faulty hardware on the computer.

I imagine that the answer to all questions is yes, but I wanted to ask anyways or see if anyone has another solution.

Sorry I don?t have access to the computer at the moment to give more info, but I will try my best to answer questions.

Thank You Very Much

Answer:[SOLVED] Help! XP Only Boots in Safe Mode after XP Reinstall

Does it actually say Safe Mode in all 4 corners of the Desktop? Sounds more like you just need to install the drivers. If you haven't installed the Video Driver, you will only have VGA resolutions (640x480 or 800x600) available, same as Safe Mode, but you aren't actually IN Safe Mode.

The chipset driver should be the first one installed, then Video, LAN, Audio, etc. If you don't have a drivers disk for the system/Motherboard, you can download the drivers from the manufacturer's website

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Using Windows 98, monitor worked fine but no longer displays anything - shows windows screen during booting up, but then blank (no signal).

Monitor works ok in safe mode, and control panel device manager shows no monitor installed!

How can I reinstall the monitor, as in "safe mode" you can not install new hardware, and it does not detect new hardware on reboot. With no display at all once windows has fully loaded, I can't access anything except in safe mode.

I would be grateful for any help with this
 

Answer:No display - How do I reinstall monitor in safe mode?

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Please bear with me, as I'll try to be as thorough and informative as I can be in regards to my problem.

I'm a new Vista user, I purchased and installed Vista for the first time about a week ago, and I've had nothing but problems with it. I don't know if this is something common with Vista, or if I'm doing something wrong. A basic list of problems I've encountered with Vista:

After 2 days, I came across the 'Configuring Update' problem, where it would take 20-40 minutes to shut down, and start up my computer. I found out that this was a very common problem amongst Vista users, so I tried out the suggestions to fix it (IE System Restore). System Restore wouldn't work, saying something along the lines of it couldn't restore to the chosen point, and to pick a different point to restore it, which wouldn't work as well. I tried System Restore both from Safe Mode, and from the Vista disk itself, neither worked. I ended up reformatting Vista all together. I removed it from the HD, and made a new partition and installed it fresh. This time I turned off Window's Automatic Update, and just manually installed everything that way.

The second problem I came across was a couple of days after I reinstalled Vista. I'd start up my computer, and I'd get an error screen, something along the lines of Window's couldn't start up properly due to a software install perhaps, and suggested that I restart my computer with the Vista disk to repair it. I restarted my computer with the Vista disk... Read more

Answer:Vista won't boot up, won't reinstall, can't get into safe mode, etc.

hi there what is your Vista score and turn ON autoupdate there is vista SP1 you need to have on it

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Having BSOD problems (another posting - no fixes suggested, none of the Vista repair options have worked) and need to reinstall vista over vista rather than wiping a year of tweaks etc.Problem is I have an upgrade DVD which means you can 'upgrade' over the top of the OS only from normal mode, not by booting from the DVD or from safe mode which is all I can get at the moment.Anyone know of a workaround to this? Given that millions have had to reinstall an MS OS over the top of itself for years to fix things, it seems unbelievable that Microsoft would remove this solution!

Answer:Reinstall Vista upgrade from safe mode?

You can do a clean install from an upgrade DVD if you have to.Have you (anyway for running an upgrade) altered the BIOS to boot from the DVD first, so that it doesn't try and load windows.

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My computer failed trying to do updates. It then says "Update Failed, Reverting Changes. Do Not Turn Off Computer". And there it hangs forever.

I have tried EVERYTHING. And nothing works. I can, however, get to Safe Mode.

From Safe Mode, I ran Chkdsk (ran to completion in 3 hours, no disk problems), Tried all the utilities, nothing has worked.

I did check Device Manager, and no devices report errors.

The only hint I got was from the Recovery Console, when I ran Fix Computer, it failed on "If you have a device plugged in such as a music player or ..., take it out and restart". I had originally had a bluetooth adapter plugged in, so I removed it the very first time I tried to fix this 4 days ago. Over 20 reboots later, it's still saying that. But there is NO hardware plugged into the computer. I even went to Safe Mode, plugged it in, then when it showed the BlueTooth radio in the Device Manager (which only shows when I plug one in), I deleted it from device manager, and took the adapter back out. Still no go.

All this is to say (1) there is nothing plugged in, and (2) device manager is not showing any devices with errors, I looked at them all.

So I can't get to normal Boot, and I can't reinstall Windows 7 from Safe Mode without doing a complete wipe.

Is there a way to reload just the OS for Windows 7 in Safe Mode by doing an update rather than a total wipe? I saw the tutorial but it talks about removing hardware, and I don't have any o... Read more

Answer:Reinstall Windows 7 from Safe Mode - NO HARDWARE IS BAD

spthomas:
Welcome to Seven Forums.
I would suggest booting into safe mode, opening msconfig and try a clean boot. If it boots then you can either do a repair install or try enabling services and startups one to a few at a time to find the offending issue.

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Help,

I had to reinstall (upgrade) WINXP Pro SP1a on my Dell D800.

Once it is done copying filr, it does its typical reboot, but upon restart
it come up in Safe Mode, and SETUP will not continue in safe mode, setup restarts and I am in a loop.!!

I also had my login set to automatic login, if that makes any difference.

Answer:HELP!!! System stuck in safe mode durring reinstall

Is this cd the WXP sp1 from Dell that came with the system?
I think I would go to www.bootdisk.com and down load the XP sp1 boot disk and start from scratch, repartion and reformat and reinstall the OS! Go to the default settings in your bios setup before you install the new system!

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This morning, after resetting my PC, I encountered the blue ': (' error screen. After trying to restore to a previous instance of the PC (there were two dates to choose from), the restore failed and the two dates are no longer available.

I am unable to reset, restore, start in safe mode, etc.

What should I do?
 

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Good day guys,

I've been encountering BSOD when i am using my laptop for at most 45 mins, even if i just left my unit with out any program running.. always going back to the user password.. which means it BSODed then restarted..
And when i try to open it in safe mode, blue screen occurs within seconds after i entered my password..

I've been following threads in this site hoping that i might find a similar case and a solution..no luck..

Hope someone could help me solve this problem..

I have also noticed that BSOD seldom happens when i'm connected to the net.. i don't know if it means anything, but i can use my laptop up to 5 hrs when connected to internet.

I have sent this unit to sony service center due to BSOD, i guess they just restored it to factory settings.. since when i got the unit back, i still have the same problem.. Also i have recently restored unit to factory setting.. but still the same problem..
below are system specs.. also attached docs.


- windows 7 home premuim
- original installed
- 64-bit operating system
- OEM
- unit bought last January 2011, (10 mos)
- intel pentium P6100 @2.00GHZ 2.00 GHZ
- age of harware(don't know how to look but i found "ACPIx64-based PC" was first install on 14/07/2009)
- Have done system restore (factory setting) last september 2011.

I certainly hope that someone could help me fix this problem..
Thank you...

ps. i can't upload the zip files for my problem.. always 0%.. can i ask fo... Read more

Answer:BSOD in normal mode after 40 mins use, & BSOD in safe mode

  
Quote: Originally Posted by man82pras


Good day guys,

I've been encountering BSOD when i am using my laptop for at most 45 mins, even if i just left my unit with out any program running.. always going back to the user password.. which means it BSODed then restarted..
And when i try to open it in safe mode, blue screen occurs within seconds after i entered my password..

I've been following threads in this site hoping that i might find a similar case and a solution..no luck..

Hope someone could help me solve this problem..

I have also noticed that BSOD seldom happens when i'm connected to the net.. i don't know if it means anything, but i can use my laptop up to 5 hrs when connected to internet.

I have sent this unit to sony service center due to BSOD, i guess they just restored it to factory settings.. since when i got the unit back, i still have the same problem.. Also i have recently restored unit to factory setting.. but still the same problem..
below are system specs.. also attached docs.
- windows 7 home premuim
- original installed
- 64-bit operating system
- OEM
- unit bought last January 2011, (10 mos)
- intel pentium P6100 @2.00GHZ 2.00 GHZ
- age of harware(don't know how to look but i found "ACPIx64-based PC" was first install on 14/07/2009)
- Have done system restore (factory setting) last september 2011.

I certainly hope that someone could help me fix this problem..
Thank you...

ps. i can't upload the zip... Read more

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My computer stopped and now will not reboot. During normal reboot, gets to loading windows screen and no further. During safe mode boot, listing displays CLASSPNP.SYS installed and goes no further. Using the F8 option "Repair my computer" during startup does not display a list of recovery tools, but goes to a blank Windows screen with no cursor displayed. The Windows 7 Pro SP1 disk loads files, goes to next screen after language selection, but will not do a repair nor will it reinstall but goes to the starting Windows screen and after a few seconds to whe Windows screen with a cursor displayed. Some action is displayed a couple of times then all action seems to stop. Eventually the install language selection screen opensand after selecting "Next" then either repair or install, I am returned to the Windows screen with cursor displayde and no further action. The recently built repair disk does not do any better.

Additional notes: 1) This is second incidence. Repair using the Windows install disk fixed the problem the first time but the computer froze again after 1 day. 2) Sometines a 10 or more second delay occurs between update of system actions, although the actions entered from the keyboard and mouse are remembered and acted upon at the end of the delay period. 3) All USB ports are open. 4) Network printer recently installed but working fine hen computer working.

Any help will be apprciated, thanks.

Answer:System does not complete startup, safe mode, repair, or reinstall

Hello lahines and welcome to Seven Forums.

It sounds like your computer may be having a hardware issue. Since it's a custom build I'd start by checking the basics. All cables/wires securely attached, RAM seated properly, etc. If still no joy one of the Forum experts prepared these troubleshooting guides that have some additional suggestions.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

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I have a Dell studio laptop that I am running windows vista 64bit on. I downloaded a torrent which gave me a virus that has my whole system screwed. My computer restarted itself and when it came back up gave me a blue screen of death memory dump, and while trying to boot showed ci.dll was causing the boot problems. I tried to delete ci.dll but permissions are set so that only trusted publisher can remove and system admin and users have read only rights. I ran ccleaner and it did not find the problem or remove it. I was able to run in safe mode with networking on day1 of the problem, then it wouldn't load without crashing, now even regular safe mode with no extras also crashes and begins endless loop of blue screen crash restart blue screen crash, on and on. Everything I read online about corrupt ci.dll said to reinstall windows. So I got the discs that came with the laptop when new, and ran the operating system disc. In order to even get it to boot I had to put it first in boot order and disable hard drive. It runs and says pxe-061 media test fail, another pxe error about rom, will post it exactly later, and says operating system not found and puts up a blinking cursor and does nothing else. I have not tried running from dos and am at a loss. Ive read the malware boards but cannot get to Internet to download recommended programs and only have ccleaner already installed. Can I save these programs to disc and run from boot? What do I do from here, any help is greatly appre... Read more

Answer:Corrupted ci.dll file, crashes even in safe mode, windows won't reinstall either

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *************************************************************************Avira AntiVir Rescue System1. Download the Avira AntiVir Rescue System- If you need a free burning application, CDBurnerX... Read more

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I'm having a problem with my fairly new laptop where it seems to be using more Internet bandwidth than it should. In Safe Mode with networking, it works fine. I'm considering reinstalling Windows but wondering if that's the best option and if so, how to go about it.
 
My laptop runs Windows 7 and when it's in normal mode, connected our wireless Internet connection, it seems to slow the connection down considerably for the other two devices on the network (my phone and my flatmate's laptop). We've just been testing it in various combinations and the connection works normally when my laptop is off, but it also works fine and at a good speed when my laptop is in Safe Mode with networking. I'm not sure what's slowing it down - I have Norton and have run a scan as well as the Power Eraser tool, and neither of them picked up anything, but I'm concerned I might have a virus.
 
I'm not really sure what to do next, but I guess I might have to try reinstalling Windows. 
 
I'd be really grateful for any suggestions of what the problem might be - and if you think I should reinstall Windows, if you have any suggestions for guides to doing that. I haven't reinstalled Windows before, so I'm not entirely sure what I'm doing and was planning to just Google 'windows 7 reinstall' or what have you.
 
Thanks for your help.
 
 

Answer:Internet slow, but fast in safe mode - reinstall Windows?

I would uninstall...then reinstall...the driver for the wireless LAN.
 
Louis

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Help getting error that ci.d11 file is missing.  Tried windows Vista repair but when it came up to the window that asks you to click on your operating system.  There is no system listed.  Help!

Answer:Re: Corrupted ci.dll file, crashes even in safe mode, windows won't reinstall either

QuoteHi Ihad that problem on last Thusrday night, while I was on a big urgent project (have you ever noticed problems always happen at the worst moment?). I spent my night trying to use Windows' repair tool, with no result. I was not able to start either in safe mode or in any other way. The Report was always pointing an absent or corrupted CI.dll.Finally, I found the solution in a forum. In fact, while Windows' repair tool mentions it as the cause, CI.dll IS NOT THE PROBLEMThe problem is a virus in the HDD Master Boot Record. My yet-excellent antivirus NOD32 was unable to cure the problem when the incident happened. It just reported it, but did not clean it.The solution, in my case, was a virus remover found at Kapersky's. See :http://support.kaspersky.com/viruses/solutions?qid=208280684I just took my HDD off my computer and connnected it to another puter through an external USB dock, then applied TDSSKiller from the other computer. It took less than 1 minute. Once the HDD back in its original computer, I booted with no problem, and everything worked and still works fine.HTHGood LuckPhilipperead more: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/boot-critical-file-ccidll-is-corrupt/2c1cf7a6-db71-e011-8dfc-68b599b31bf5

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Just recently started to get BSOD in normal mode, error was registry error. Systems run fine in safe and safe w/networking. I have run chkdsk, anti-malware, CCleaner to fix registry issues, and have not detected any virus. I am lost. Can you help me?
Thank you

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So about an hour ago my computer decided to crap out on my, when on reset my ASUS informed me that there was a power surge and was prevented. But now all I can do is access my OS via Safe Mode even if I choose to "Start Windows Normally". If I do it simply forces it into Safe Mode again. I'm at a complete loss if this is a software problem (I'm hoping so). Or if my motherboard or something else internally has been compromised or damaged when said surge happened.

Any thoughts on this or possible solutions?

Answer:Power Surge detected upon reset, windows 7 only starts up in Safe Mode

Try unplugging the PC from the mains power for a minute or two. Also try loading defaults in BIOS.
Option 3 - Step 6 - Safe Mode

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I downloaded avg anti virus & a day later I tried logging into my side. I got all these error messages, after clicking ok to all of them the screen went blank n you cant get anywhere unless you shut it down by the button. what can I do to get it back to normal???
 

Answer:How do you reset the entire computer back to a previous state through safe mode?

How to Start the System Restore Tool from a Command Prompt

%systemroot%\system32\restore\rstrui.exe

Reference Here: http://support.microsoft.com/kb/304449/en-us
 

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Hi there , i know that there are a few threads posted about this problem but OP's never post enough info on the problem , after fiddling with the startup options and the general recovery process im going to post here before trying a clean install , i need to get to the bottom of this!

A Quick overview :

I made a clean install for windows 8 through my USB (used the windows 7 tool for that) , installed windows 8 without a single problem , used it for 3 days straight without any problems (some minor freezes here and there) , games were working fine and 3D applications (Maya , Unity3D..etc) worked fine. I updated my Windows to the latest update (some drivers were included through the update) , the night before this nightmare started i turned it off and went to sleep , next morning i woke up turned it on but i had to leave so i turned it off on the lock screen (before logging in). turned it on later that night and this problem happend.

Problem :

"Automatic Repair" saying "Automatic Repair Couldn't Repair Your PC".
The file is "F:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt".

I went to advanced options and tried the following:

1- Restore from system point :

gave me an error that the system Protection service needs to be activated.

2- CMD :

tried SFC / scannow and it gave me the same error above "system Protection service could not be started" .
tried chkdsk and it said that no problems were found.

3- tried through advanced star... Read more

Answer:Win8 Stuck Repair Bootloop - No Safe Mode / Refresh/ Reset

same thing happened to me... I bought a new hard drive, installed from the USB, and when I tried to activate WIN 8 the upgrade key wouldn't work. now I've spent a very very long time waiting for tech support (after they auto-called me back indicating that I was at the head of the line) and finally give up. looks like I'll have to waste all the work I've done setting up WIN 8, reinstall Win 7 and then upgrade again. That will probably take less time than actually getting reasonable help from Microsoft. Why don't I switch to Apple?

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My idiot self put a password on my computer to protect it temporarially, then by gods sense of humor the computer shut down through loss of pwer. But the password didn't save correctly and now I can't get on my account. It's the only user, and whenever I try using safe mode with command prompt, it goes to the user log in screen, which defeats the purpose.

In short, I need to reset my passdword, while not being able to log on in any way through the username. I would rather not have to wipe my harddrive, I have no recovery disc, nor partition for some reason. If I have to I will wipe my harddrive then download win7 again, but I need to know how to do that first. Any help?

Answer:Password reset, unable to access new computer, safe mode not working

Hello Data, and welcome to Seven Forums,

The tutorial below may be able to helo with this. It sounds like you may need to use OPTION FIVE.

User Account - Reset Password in Windows 7

Hope this helps,
Shawn

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A family member has come to me requesting help with a computer problem. Unfortunately, as she lives a few states away, I can't just pop in there to help. As of a few days ago, whenever she tries booting up her Windows Vista PC (an off-the-shelf HP desktop), she is greeted with the following screen:If the image doesn't show, it's a screen that shows an icon of a padlock, the words/logo "Windows Password-Reset", and a box that says:"Choose the userChoose the user whosepassword you want to reset:AdministratorGuestMy Relative's UsernameOkReboot"I was told that her account/username doesn't have a password, and that if she clicks on "Ok" she's prompted for some sort of authorization key. Choosing to reboot takes her back to that screen and she's not able to get to the OS.I tried directing her to get into safe mode via the F8 key, but she claims she can't; this screen pops up immediately as soon as she resets the computer or turns it on.Any ideas of what to do and where to start with this one?Thanks in advance.

Answer:"Windows Password-Reset" screen prevents booting into the OS or safe mode

What happened prior to this?

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I really hope this is the right Forum. Apologies if it is not. All right, here goes. Y'all have really helped me in the past, so I'm coming here after exhausting everything I can think of.The problem was on my son's Dell Inspiron 1100 running Windows XP Home w/SP2. Recently, it would not boot to the operating system, would just hang at the WinXP boot screen. Apparently, unbeknownst to me and therefore I don't have the error message, it gave him an error message right before this happened but I was never able to get anything to come up (found out he wasn't running the security measures I'd installed, so who the hell knows what happened! Grr!). I tried Repair, Safe Mode, everything. No go. Finally, as a last resort I did a reformat and reinstall of the OS from the CD (I had no choice, it would not let me do anything but that).Obviously, I lost all. And, thanks to Dell not including a Drivers and Utilities CD along with his computer or mine (Dell Inspiron 1150), which, of course, I did not think to call Dell about until one was needed and both comps were out of warranty thus negating them EVER sending me one, nothing worked after the reformat/reinstall! (Luckily the DVD/CDRW drive did, though.)I got some things up by tranferring by disc from my computer to his, but wanted to do the major work of driver installation by connecting to the internet through his computer and just d/l'ing to his hard drive. Problem is, I can't get his compute... Read more

Answer:Windows Xp Hanging At Boot. No Recourse Would Not Safe Mode. Reformat, Reinstall.

You are most certainly not an idiot....You need to install at least the Network Adapter driver....found below...Click hereThe one that says Dell - DriverApplies to: _Wireless (US) WLAN Card

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I need some help please as I do not know where to start.

I installed a Windows Update a few days ago and then got a BSOD the next time I turned my PC on. So I did a system recovery and this seemed to work.

Now, it's happened again without me doing a Windows Update and I cannot get into safe mode.

I am really sorry but I cannot even follow the BSOD instructions to run a diagnostic tool because I literally cannot get into anything to run the diagnostics.

Can anyone offer me advice?

Answer:Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

We can offer the best assistance if you would upload the following information
http://www.sevenforums.com/crashes-d...tructions.html

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laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

Answer:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

Code:
BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
---------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

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My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

Answer:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

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I'm not sure what causes my BSOD. The errors range from BAD_POOL_HEADER to ntfs.sys to drivers-something.

I am currently running Safe Mode with Networking and things seem stable.

I ran Anti-malware (nothing found), VIPRErescuescanner (nothing), fakereanfix (didn't help), ComboFix (probably made things worse).

Are my drivers up to date? No, probably not, but at this point, I'm scared to change anything else.
Is my windows 7 up to date? No updates installed since Jan 2012, I'm too scared to update anything lest I cause more BSODs.

Minidump attached in next post.

Answer:BSOD in normal mode (various errors), Runs fine in Safe Mode

minidump per SF_Diagnostic_tool

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Everytime i open my pc up in normal mode, it seems to restart itself within a few seconds to a few minutes, It tends to happen when i open up a program like Chrome. I',m currently on safe mode with networking and have done registry cleaners, updated video card drivers and looked for viruses, yet nothing has seemed wrong, I've also done a system restore to when my pc was working fine, but it still was happening, I saw on another post here that i should post my msinfo32 so here you go, Thanks.

Answer:BSOD only occurs in normal mode, Works fine on safe mode.

Just tried opening in normal mode again, got a blue screen within 2 minutes. Didn't open chrome, only programs i had opened was mozilla firefox, and startup programs

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Hello,

My laptop is slow to boot and will run for 5-10 minutes in normal mode before it freezes and the mouse cursor disappears. At this point it will be completely frozen and I must hold the power button. In safe mode, it seems to run fine without any issues. I have gotten the BSOD twice with this problem, but never long enough for me to actually read what it said. If it makes a difference, my battery is nearly dead and I have to leave the laptop plugged in almost always.

The following symptoms could be entirely in my head...but I figured I would just give all of the information. I think I hear a slight ticking noise on startup and it seems like the fan is working overtime.

The requested .zip file is attached.

Thank you very much for any help. I'm willing to upload any more information you need if you'll tell me how to do it, I'm not overly computer-savvy.

Thanks,
Bob

Answer:all good in safe mode, freezing in normal mode w/ occasional BSOD

Welcome to the Seven Forums.

While we await a BSOD expert to take on your thread, maybe you can work thru these steps...
Troubleshoot Application Conflicts by Performing a Clean Startup
...since you mentioned that thing work in the safe mode.

7 more replies
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Hello,

From last 2 days I am facing constant crash in windows 7 normal mode (Lenovo notebook G580). but when I do boot the pc in safe mode with networking, crash never occurs. I am posting this thread in safe mode only from the same laptop. I have dmp file generated using verifier. and the same with provided exe here. I will try to upload both. I think some driver is causing the crash but can't find which one. please help to resolve this as I hope must not be the hard disk issue.

Answer:PC working fine in safe mode but crashes (BSOD) in normal mode

  
Quote: Originally Posted by amitshahc


I think some driver is causing the crash but can't find which one.


The thread title gives the exact impression. And it was a good step to enable verifier.

Now disable verifier.

Then ....
Update the SplitCam product: SplitCam free webcam software for video streaming and adding cool webcam effects

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus (MSC) and the touchpad driver SynTPEnh.
Apply > OK
Accept then restart.
Then run the laptop normally. Let us see any further BSOD crash dump after doing it.

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My computer was running slow with the HD churning away, so I ran the anti-ware (Malwarebytes and Trend Micro) and found no infections.

Then I ran defrag, but had only 5% free space, so I deleted and moved files and got to 15%, but defrag runs for 10 minutes and declares itself done, but it looks like only about 20% of the drive is getting defragged and the rest is badly fragmented.

I ran CCleaner, chkdsk /r & /f, and went to run defrag in safe mode only to find trying to boot in safe mode causes the dreaded BSoD! But WinXP SP3 runs fine in normal mode!

Stop: 0X00000007E (0XC0000005, 0X80537009, 0XF7C5E3E0, 0XF7C5E0DC)

No hardware changes in more than a year, the last time I ran in safe mode was a couple of months ago to get rid of a nasty Trojan.

So, why will defrag not finish? Why does safe mode cause the BSoD?

FWIW:clearing up the HD space had reduced the HD churn.

Additionally:
I ran chkdsk /r in the recovery console and System File Checker, with no apparent change.

Results of chkdsk from Event Viewer:

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
31768537 KB total disk space.
25785876 KB in 98131 files.
35884 KB in 11699 indexes.
0 KB in bad sectors.
364105 KB in use by the system.
65536 KB occupied by the log file.
5582672 KB available on disk.
4096 bytes in each alloc... Read more

Answer:Safe mode causes BSOD; WinXP OK in normal mode; defrag not completing....

Running processes can cause this like Toolbars if you have toolbars I'd say remove them completely as they will conflict with I.E.'s toolbar as with other programs like defrag, ( to remove a program make sure it's not running then click Start/ Control Panel / Add-Remove Programs then restart the pc Always restart the pc after installing , removing , or updateing a program ). Then disconnect from the internet and right click on any icons next to the clock and click exit or end to stop them till your done doing the defrag. Then run cleanup disk and try to defrag. If no joy please post a HiJackThis log so we can see if there's other issues http://forums.techguy.org/malware-removal-hijackthis-logs/622404-please-read-here-first-before.html
 

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I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps.
Could my registry tweak for sound have something to do with this?
Perfmon /report was run, but it says:


An error occured while attempting to generate the report.



The system cannot find the path specified.

Answer:BSOD booting into full mode, safe mode works stop error 0x0000003b

  
Quote: Originally Posted by nrabus


I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps.
Could my registry tweak for sound have something to do with this?
Perfmon /report was run, but it says:


An error occured while attempting to generate the report.



The system cannot find the path specified.


You have several issues. It might be easier to simply clean install.

You choice, here are the most obvious problems

Avg

Kaspersky

Pctools

Symantec

One or all of the above are causing an issue with tcpip.sys which need to be fixed.
If you decide you want to remove instead of clean install we have the removal tools inks.

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I had this machine built just over a year ago, and only had occasional crashes (no particular activities seemed to generate the issue). About 2 months ago the crashes became more persistent, and upon restarting the machine would have trouble loading normal mode. At the screen that reads "welcome" the spinning wheel would simply freeze, and the computer would lock up. As this problem persisted the computer would either automatically reboot itself each time, or crash into a BSOD and run a dump. I can, however, start it in Safe Mode without issue.

It had been running the same install of windows 7 ultimate x64 until a couple of weeks ago when I attempted to reinstall. This solved nothing, so I reinstalled again, this time deleting the partitions and formatting the drive. Again, the problems persist. I'm inclined to think they're hardware related at this point, but I'm in no way an expert.

From the most recent BSOD:




Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009500010
BCP2: FFFFF880108EAF10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


My system stats:
MB - Asus P6X58D-E
CPU - Intel i7 950
RAM - 3 x 2gb Kingston HyperX DDR3 1600 SDRAM
HD - Western Digital 640gb 7200 rpm SATA 6gb
Vid - EVGA GeForce GTX 460 ... Read more

Answer:BSOD during startup for normal mode. Can only start in safe mode.

Look at Computer lags every couple seconds

Try the following:
1. Download and install Driver Sweeper
2. Download the latest driver for your display card
3. Click Start Menu
4. Right Click My Computer
5. Click Manage
6. Click Device Manager from the list on the left
7. Click the + next to Display adapter
8. Right click your display/graphics card device
9. Click Uninstall
10. Check the box to Delete driver software for the device
11. Click OK
12. Restart your computer in safe mode
13. Run Driver Sweeper, select display card manufacturer's drivers, analyze, clean
14. Restart your computer
15. Install the latest drivers

Update to SP1Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
Links to Service Pack 1 (SP1) and preparation for SP1 courtesy of JMH

Also, it appears if it is hardware, it is probably your graphics card. Recommend trying a different display card and seeing if it resolves the issue (borrow one from someone if you can since buying one and replacing the old one may not fix the problem and may be a waste of money).

Edit: I know you may not be able to do all above steps in safe mode, but do what you can.

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Recently purchased this all in one PC on second hand. It initially had Windows 7 Home Premium 64 bit Japanese OS. I installed Windows 7 Ultimate 32 bit English OS after purchasing and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But got BSOD many times. Thinking of Hard drive issue, changed the hard disk first time with another used one and next time with newly purchased one.

All the time installed Windows 7 Ultimate 32 bit English OS and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But in all 3 hard disks getting the BSOD error.

Installed Microsoft Security Essentials each time and checked for virus. Ran Dell Diagnostics downloaded from Dell website and found no issues.

Got "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D" error on Event viewer many times. After searching some forums deleted MSE.

Ran the SF diagnotic utility and uploading the file for your reference.

Please help me to overcome this issue.

Answer:BSOD in Normal mode but works fine in Safe mode

Attachment in the first thread gauti2009.zip is SF Diagnostic Tool run in Safe mode.
Attachment in the current thread SF_02-09-2013.rar is SF Diagnostic Tool run in Normal mode. (Somehow no BSOD during this short time, able to get the file and post it).

Hope this will help.

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Specs:i5-6600kGIGABYTE GA-Z170-MX 5 GAMING --> MSI Z270M MortarSamsung EVO 850 250GB SSDCorsair Vengeance LPX 3200MHz 16GB (2x8GB)WD 1TB HDD

I installed some NVIDIA GTX1070 drivers around 2-3 months ago, and a week later I began to experience BSODs, usually MACHINE_CHECK_EXCEPTION, IRQL_NOT_LESS_OR_EQUAL, and CLOCK_WATCHDOG_TIMEOUT. I initially thought it might be because of my overclock settings, so I reset my BIOS settings, but the BSODs persisted.

I then suspected either a CPU, motherboard, or RAM hardware issue, so I tested my CPU on my friend's z270 motherboard, and ran VR and prime95, which had no errors or crashes. I ran memtest86 for 10 passes, again with no errors, and I replaced my motherboard from the Gigabyte to the MSI motherboard shown in the specs. Still BSODs.I decided to try running in Safe Mode, which miraculously had no BSODs for over 2 hours, over the course of which I ran an hour long YouTube video, and ran prime95 for an hour, with no errors or crashes.

This made me think that it was a driver problem, so I wiped my SSD with Samsung Magician, and attempted to clean install windows using Windows Boot Media.Interestingly, the Windows Boot Media still had BSODs (keep in mind that at this point, the SSD was blank, and the HDD was unplugged).

I tried running Windows Boot Media with both the SSD and HDD unplugged, but still had BSODs. I suspected the Boot Media might be bad, so I first ran sfc /scannow, which said there were no errors with the Boot Med... Read more

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Hi

XP sp3 4 gb ram'

I got a bogus PC Scan virus which cripple my computer:
The desktop was wiped clean of all files.
The quick launch vanished
Internet was disabled
etc

The PC Scan icon appeared in the clock tray. I got bogus warning about buying their product to fix the problems.

I tried to restart in Safe Mode and got the BSOD after the Windows flashscreen appeared at startup.

The tried to restart in normal mode and i got the BSOD.

I disconnected all hardware and tried to restart in safe mode and in normal mode several times and every time I get the BSOD.

I don't know if the PC Scan virus caused the BSOD or not.

I am able to startup from a bootdisc, but the only option is to reinstall Windows

My data is backed up but I would like to recover files from the desktop and program files.

What are my options.

Answer:[SOLVED] BSOD when starting in normal mode and safe mode

Hi dzz and welcome to TSF,

At this point, considering we cannot acces the operating system, you're left with two options.

1. Perform a System Repair. Boot from the installation DVD and choose "Repair my system". Choose to repair any faults found automatically.

2. A complete reinstallation of your operating system.

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Hi
I have Thinkpad T43, with windows XP professional.

Since few days whenever i launched my ATI catalyst control center I would get BSOD and laptop will boot automatically and then everything would be fine.

Then while browsing my wife downloaded some media player exe, and since then my IE was redirecting to unknown sites (xalab etc) not to mention various ad pop-ups. One of the online video sites gave a message that I have TROJ/Rustok-N. (Also I would like to mention since couple of months my System Restore was not working although everything else was working fine)

I ran spybot, malawarebytes, trojanremover and removed whatever was reported. But the problem persisted, so I renewed my Norton Internet Security (actually got Norton 360), ran scans but it couldnt find anything.

Then I booted in safe mode and ran all these again, last thing I remember trojanremover prompted to remove something like sv~.exe and i did, when i restarted the system in normal mode I got BSOD and laptop rebooted, I disabled automatic restart on failure but it keeps on doing that.

I then went to Access IBM and restored by configuration which brings back the system files to previous state (the most latest point available was 07/2006)
I still got the BSOD while booting into normal mode, but safe mode was working fine.

I then went into safe mode and disabled couple of services on startup, then my laptop booted fine in normal mode, I found that now windows xp was reset to SP2, so i ran windows update w... Read more

Answer:BSOD 8E while booting into normal mode, Safe mode fine. Disable automatic restart doesnt work.

FWIW: http://kadaitcha.cx/xp/stop_error.htmlAs stated, it's a matter of hide-and-seek, with no guarantee of finding the culprit.Another link that may be useful: http://aumha.org/a/stop.htmLouis

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I'm getting the BSOD on all restarts, even in Safe Mode and even if I start with video in VGA mode. Stop code is 0x0000007E plus four more codes in parentheses. During Safe Mode restart the last file to appear on the screen before the BSOD is agpcpq.sys. I've run chkdsk /r twice from the Recovery Console command line (it said it fixed some errors the first time, but not the second), but still same BSOD on restart. I ran Dell Diagnostics quick test and all the specific tests for BSOD, but the computer passed all of them.

This problem began after my computer got part way through an update from XP Professional SP2 to SP3, failed due to an error, then rolled back to SP2. After the rollback, the Windows updater said Windows might not work correctly. However, everything seemed fine until I shut down and restarted. That's when I started getting the BSOD.

My computer is a Dell Inspiron 700m notebook.

Thanks for any suggestions on how to fix this!

Joel

Answer:BSOD during restarts, including Safe Mode and VGA Mode

Try a last known good config. Press F8 at startup and at the boot selection screen, use the last known good configuration choice. Do this and let us know what happens or if there is still an error.

My thinking is that it might be due to the rolled back update. If i am wrong, it might be bad memory depending on what the BSOD error is. So, if you do get another BSOD, write down the error code and send that along as well.

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I started getting BSOD's right after login after boot up. I get a number of different ones and occasionally some repeat. When I come up in safe mode (with and without networking) I can function as long as I don't do too much. I've drive tested my system drive and I also did a memory test. I've also not made any changes recently. If I do too much it will BSOD though. When I start copying files off my system drive to my storage array, I BSOD if I'm doing more than a couple gigs.

I can't seem to get a consistent BSOD. I've listed most of the ones below, I haven't caugh them all.


Any help is appreciated and thank you in advance.Memory Management with Stop 1a
Cache Manager with 0x34 I think
Stop with 0X24
Stop with a 0x7f
Page fault in non-paged area with a Win32k.sys
got 2 more new ones today
special pool detected memory corruption 0xC1
pfn_list_corrupt 0x4E
Going to add new dump in reply here in a bit.

Answer:Different BSOD's upon login in regular mode and in safe mode

Lots of crashes but they are not showing any probable cause.

Do these, as a test:

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Stop nVidia automatic driver update:
Open nVidia control center.
Help> Updates. It will open the nVidia updates window.
Click the preferences tab.
Uncheck "Automatically check for updates"
Apply > OK.
If the crashes continue to occur after doing these, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode.... Read more

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My samsung R580 laptop cannot start in normal mode coz of a BSOD error: 0x0000007E (0xC0000005,0x86600760,0x90B93910,0x90B934F0)
i get this error in safe mode with networking and command prompt too.
Also before getting this error i got a different error which i want able to note i think it was some pagfile.sys something but currently i am getting the above mentioned error.
When i boot in safe mode only there no text, start menu is expanded.
Plz find attached the latest FRST log and plz help me fix the problem ASAP.
Thank you in advance
 

Answer:No text in safe mode and BSOD in normal mode

actually i had uninstalled mcafee and avg a long time ago but i just realized that some files are left.
how can i remove these bcoz i m not able to boot my laptop???
 

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So I am having trouble with my computer since last night it started to give me the blue screen of death every 10-15 minutes

with all kinds of different reasons. I cleaned my pc, searched for viruses as much as I could, and I have restored to a different point in time twice. I have tried the windows memory diagnostic twice. No issues. I have tried the files check before start up, no issues were detected.

some of the issues that I remembered and looked up were:

Pfn_list_currupt

an attempt was made to write read only memory
something on the lines of service_system_exeption? Not sure about the last word to be honest I caught it while my computer restarted on its own.

Memory_ managment

Bad_pool_error

I am not sure what to do I have done all I can by myself. I will be doing a complete restore to manufacture settings after I get something to back up my files. In the meantime maybe I can figure out if it is a hardware issue or if there is something else currupt. Thank you for any of your help in advance.

I will be sending the information and stats to you after i submit the thread. I need to send this first before the blue screen kicks in again.

--- I also tried to see if it was a start up program doing it. That is not the case. I went into msconfig and narrowed down and un clicked but any mode I went into or un clicked certain programs it still happened.

Also my browsers like crashing as well. I use chrome and out of no where it will say aw snap. So annoying. I am ... Read more

Answer:BSOD every 10-15 minutes when turned on. In reg mode and safe mode.

I hope the attachment works. This is the information on some of the blue screens and what that program gathers.

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Hi all,

I've got a Dell Dimension 4550 running windows XP w/ SP2 and ALL the latest patches here in my shop, and I've got the weirdest problem. I wanna sweep it clean of viruses and spyware, but can't boot to safe mode.

It boots completely fine in normal mode, no errors or anything.

The BSOD I get is:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000)

Thoughts?
 

Answer:BSOD when booting to Safe Mode, not Normal Mode?

Bump for great justice.
 

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I am here at my wit's end. I believe I am satisfying the requirements to post my issue here.

The background: I have been in IT since the 1970s. In terms of Windows generally, I'm probably pushing a 4 on a scale of 1-5 where 1 is noob and 5 is guru. sevenforums has been a go-to place for me for a long time in terms of finding information. I applaud the great work of everyone that makes contributions here.

My primary laptop is a Qosmio 500-series with a teeny weeny 64GB SSD and a 512GB HDD. It runs Win7 Ultimate "tweaked" so that as little as possible is on the SSD. Program Files, Data and Users are all junctioned off to the HDD. This set up has worked great for five years.

A recent shutdown involving a random "recommended" update screwed things up royally. This particular update routinely failed, previously, because it was looking for files on the system drive that were actually on a different drive. It also turns out that Microsoft had chosen to push Win10 down on to my wee SSD and effectively reduced available storage from just enough to precious little.

My trouble began around this time when Windows could not load a valid user profile for any user and always started with a temporary profile.

I did fix the problem with the recommended update after all this pain began but it did not help. I also moved the Win10 stuff to the bigger drive (with a junction) and that did not help.

I have done all sorts of things to get to the point where I can... Read more

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I have a PC and its my work machine (music production) and yeah i know its bad but i have the internet on it. I have one folder that has lots of really important work on it that i would hate to lose.

I had an issue with a trojan/virus a few months ago and finally resolved it but it looks like its back a bit.

The problem is i get a 'blue screen of death' everytime i try to boot into Windows XP in both normal and safe mode. My restore points are all gone and i've tried Repairing the OS several times and that had no effect. Still getting the BSOD.

STOP: 0x0000007E

I've tried replacing my drivers folder and still got BSOD. And i've checked to see if its a problem with my RAM by only using one stick at a time. No changes, still BSOD. And lastly i've tried creating a bootable USB drive with UBCD and cannot get it to boot from USB.

I have a macbook to work and post with. Unfortunately it makes things a bit more difficult.

Lastly, if i cannot get into windows, a solution to get a folder or two from my harddrive to a usb drive or external HD would be helpful.
I'd appreciate any help! Thanks!

Answer:Cannot get into windows (BSOD) in any mode including Safe Mode

7E STOP errors are fairly common, http://support.microsoft.com/kb/330182.You can attempt to move data files (not programs) by removing the hard drive and attaching it as a secondary drive to another system (I would add well-protected to that) and then moving the files.Louis

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First of all hello everyone, I'm new. So anyway, I'm working on a friends computer that was infected with the System Security 2009 virus, and it also has some forms of Vundo, Rustock, Renos, and Virtumonde, according to Windows Defender. It is running Windows XP Professional SP2, I believe; IBM Thinkpad R51e, Pentium M processor. Because of the problems I am NOW having, I'm assuming one of them is a rootkit. So basically when logging on first, the System Security disabled the Task Manager and would not let me run any installers for antivirus. It also closed currently open antivirus software.

The computer would not boot in safe mode; it BSOD'd on mup.sys (which is not the problem... whatever the next process in the list is...) with STOP 0x0000007B (something about an inaccessible boot device.) What I ended up doing is opening task manager as I logged in and killed the malicious process before it had a chance to kill everything else. Then, a bunch of ads popped up and tasks such as o.exe or p.exe or random letters.exe started appearing, all of which I terminated. Then, the computer seemed fine.

I decided to try and kill this thing and immediately ran Ad-Aware, which was already on the system; it found a few tracking cookies... Next, I decided to install a trial of NOD32, which I swear by. It "could not complete the installation". Great. I disabled all startup entries of the bad software in msconfig (is it possible I unchecked something I should... Read more

Answer:XP BSOD in Safe Mode or After Logon Normal Mode

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I am sorry if this is in the wrong place if so please point me on where to go.I have a Compaq persario CQ62 laptop i was on facebook about a week ago and signed out and my computer froze i powered it down and when i turned it on i thought it was going to start and then it went to a blue screen. I am doing this from another computer because i cant get that one to boot from anything disk or drive. I can not access safe mode or repair mode If i try to load safe mode it does not even show me the file its loading.Thanks for any and all help u can give.

Answer:BSOD Cant load anything no safe mode or normal mode

the blue screen look different from what i have seen me befor it has what appers to be some kind of like light shadow in it

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Recently my samsung R580 laptop cannot start in normal mode coz of a BSOD error: 0x0000007E (0xC0000005,0x86600760,0x90B93910,0x90B934F0)
i get this error in safe mode with networking and command prompt too.
Also before getting this error i got a different error which i want able to note i think it was some pagfile.sys something but currently i am getting the above mentioned error.
When i boot in safe mode only there no text, start menu is expanded.
Plz find attached the latest FRST log and plz help me fix the problem ASAP.
Thank you in advance
 

Answer:No text in safe mode and BSOD in normal mode

Sorry, I'm not seeing any malware in that log, I think you would be better off posting about this in the software forum. Best of luck.
 

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Hi,

I think my problems started about a week ago. I foolishly downloaded something from a crack site. After I ran it the file disappeared, and I started getting redirects in Firefox. I stopped using the computer for any logins or anything at that point, and started troubleshooting from my other laptop. I was using McAfee as provided by Cox as well as mbam, and Tea Timer , but found similar incidents online that suggested using AVG and Kalpersky, so I removed McAfee as part of the install of one of them and now they are both running on my computer. Everything APPEARS fine right now, except that I cannot get McAfee to reinstall. I have ran the McAfee removal tool as well as the intall prepare tool, but still, when I go to run McAfee setup, the circle-thing animates (I am using Vista) and then stops, nothing else happens with the install from there. I was going to try and run the install in Safe Mode, but the same thing happens in Safe Mode with the McAfee install, and I found that any scans (mbam, McAfee Stinger) run in safe mode will only get to a certain point and then the computer shuts off. Just- poof.... Oh! Also in my right hand lower toolbar of running programs, in Regular mode I see the Kalpersky "K" and the AVG Colored box thingy, but when I boot into safe mode neither of those appear and instead I see what looks like the McAfee red shield with an "X" on it. Floating over it yields "Windows Security Alerts" and tells to clic... Read more

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hey guys.

I remember before this happened, I changed something in the virtual memory to try increase game performance. Shut it down, next day woke up and got a BSODon startup. Now it bsod 2 secs after windows is starting to load with a error message to fast for me to see, BSOD when I try to reinstall xp or do the recovery thing. BSOD when loading any safemode, last known good configuration does not work. Resetting bootmenu to factory defaults does not work either.

I'm using core 2 duo 2.4, 8800gt, asus p5ne motherboard, 1 gb ram, win xp sp2 cd.

Also im wondering if I can install windows xp on a acer aspire 5315? It came with vista and I think vista is too slow for this computer. I want to browse everything faster..

Answer:BSOD on safe, reinstall, recovery, startup.

Have you tried safe mode, disable automatic restart on system failure? You should be able to read and let us know the error message then.BSOD when I try to reinstall xp or do the recovery thingSo it BSOD when you are booting off the Windows CD? What recovery thing? The recovery console?As for your Acer, I don't see that model here: http://us.acer.com/ac/en/US/content/drivers . You may be missing a letter or something or are you not in the U.S.nm, I was looking at desktops. Yeah, they have drivers for XP so you should have no problem installing it. You will need to integrate the SATA controller drivers into your XP disk with nLite. Here is the driver: AHCI_Intel_v7.5.0.1017_XPx86.zipThe rest of the drivers can also be integrated with nLite from here.

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Hello Guys and Gals, my Windows 7 Laptop is in a serious pickle and I have used every bit of troubleshooting knowledge I have learned in my 10 years working in a Windows environment to no result.

I hope that I am posting in the correct forum, and I have read the forum rules.This is my first post on any help forum ever, so I hope the way I have written this is in conformance with what you all are used to.

I have seen multiple error codes thrown when I forced the computer not to restart and show me the BSOD details. This is what is stated:
Stop 0x000000F4 (0x0000000000000003, 0xFFFFFA800600c910, 0xFFFFFA800600CBF0, 0xFFFFF8000357B7B0

Summary: My laptop boots to the Windows 7 login screen but after logging in, startup never finishes completely and is completely unresponsive to (Ctrl,Shift,Esc) and any other attempts to pull up the task manager. My laptop is dual boot, and has these 2 OS's installed: Windows 7 Home Premium (Genuine) and Kali Linux, both of which are 64 bit versions.
When I attempt to boot the computer into the Windows 7 environment, I am able to login at the normal account login page, but after this, it will take an entire day's time to load the desktop and even when it does, finally show the task bar, then the icons, I am unable to open any of them. For instance, after about 20 minutes, when the taskbar finally appears, when I click on the start button, whether from the keyboard windows icon, or the mouse, I will have to wait about 10 minutes until the start... Read more

Answer:BSOD, Win 7 desktop wont boot even in safe mode, BSOD error:0xc0000010

  
Quote: Originally Posted by wlocas


Stop 0x000000F4 (0x0000000000000003, 0xFFFFFA800600c910, 0xFFFFFA800600CBF0, 0xFFFFF8000357B7B0


Havent read the rest. Coz those are not relevant.

Let us know about your storage system. Namely ....
HDD or SSD
How many
Make and model (if possible)
Storage controller mode (SATA/IDE/AHCI/SCSI/RAID)
Storage controller driver
Let us know. Those information (as many of them as possible) will help us to start troubleshooting.

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This has been extremely frustrating for me. I come home from working and my cousin tells me my computer keeps going blue and restarting. So now my computer will only run in safe mode. I have spybot/Kaspersky(won't run in safe mode)/AVS4 none of them seem to do the trick. From what I can tell it seems to be the win 32 virus, every time I get rid of it it seems to come back. I would get rid of it then my computer would be fine now it won't run in normal at all.

This is the message I get on blue screen (no images sorry)
STOp: 0x0000008E (0xc0000005, 0x8421C487, 0xC56F6DC, 0x00000000)
ataport.sys - address 84216487 base at 84216000 date stamp 4a5b6f16

My dvd drive does not work so reformatting at this time is not an option. Only thing I could think of is reformat using a thumb drive but all I have is a 1gb and I dont have the money to go out and buy a new one. So now im fresh out of ideas. Is there anyway I can fix this without going out and buying a new dvd drive/usb?

Also im running windows 7 ultimate and I get blue screen of death when running GMER in the middle of scanning so i cant upload a log from it. I can tell theres a rootkit installed atleast two because before it crashes it shows two on the hardisk along with other minor ones

.
DDS (Ver_2011-06-03.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Run by 1 at 21:20:41 on 2011-06-04
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report =... Read more

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Hi All,
 
I'm an experience computer user working in technical support and system administration in linux environment. 
 
This issue has me stumped.
 
My pc is refusing to boot, it will throw a BSOD moments after hitting the loading windows screen.
 
Start up recovery prompts to system restore, once this is complete it restarts with the same effect.
 
 
Repairing from the windows system disk has the same effect.
 
When booting into safe mode, the system will BSOD when loading aswRvrt.sys.
 
All BSODs happen too fast to read anything, not dumping physical memory.
 
This all started happening after a seemingly random BSOD which happened last night.
 
The only change to the system that I effected was installing a newsgroup reader this was done several hours before the first BSOD.
 
Any assistance would be greatly appreciated. 

Answer:BSOD on windows load - safe mode BSOD at loading Aswrvrt.sys

When you used the installation disc did you access the System Recovery Options and run the Startup Repair?

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I'm trying to fix my friends Inspiron that has the BSOD. He's been getting it since November and did not know what it was so he just ignored it and kept rebooting it until the message happened to not show up. You can go into Safe Mode perfectly fine with no BSOD. Unfortunately I have no idea what to do. I can't do a system restore back to November. I can't figure out which driver it is and I know it's not one you need since Safe Mode is fine. Unfortunately Windows 7 doesn't give you the yellow marker next to drivers anymore. Anyhelp would be appreciated; especially since this is my first time and I hope I did everything right. If I did anything wrong forgive me. Thanks guys!

The error message is 0x0000001e (0xFFFFFFFFC0000096, 0XFFFFF80002EA75CA, 0X0000000000000000, 0X0000000000000000)

Answer:BSOD after logging in normally. NO BSOD in safe mode. Error 0x0000001e

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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A week or so ago my Dell XPS 16 laptop screen would not turn on and I had to connect to my external monitor to see anything... the display was stretched and every time I tried to run the computer in normal mode this BSOD saying "Attempt to reset display driver and recover from timeout failed." then the computer would restart and give me boot menu.

The only way to get into the computer was through safe mode. In safe mode, I fiddled around a bunch with installing drivers from AMD catalyst since at one point it was missing. I couldn't fix it, so I decided to format my computer and re-install windows from the disk that came with the laptop.

The installation process stopped just after the setup said that it's updating registry settings... and again the same BSOD appeared, which restarted the computer. I tried using the driver and utilities disk that came with the laptop but I couldn't figure out how to fix the driver, or if I could... without windows being installed on the system.

I want to know if there's any way I can fix the drivers before I install windows 7 SO I can actually install it... or if I can somehow get around the BSOD and install windows 7, then fix the drivers with the disk.

Answer:BSOD Attempt to reset display driver failed. Prevents win7 reinstall.

Hello and welcome Drish mate if it were me I would do this then do the drivers
Clean Reinstall - Factory OEM Windows 7

Alternatively you could try these in safe mode to start with.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html

PS Meant to mention it will get rid of the bloatware form Dell too

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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My computer has been stable for years, however recently I have been getting BSOD when doing any task. Windows will sometimes load to the desktop and I am able to watch video, run windows score, check email, etc before it will BSOD. Other times, it will BSOD before getting to the windows login screen.
When I use safe mode, it logs in and stays there - no BSOD.
I have tried removing all extra hardware in the machine, however this has had no affect. I have also tried one stick of RAM, then another, both BSOD.
I've attached the minidump files I have. Please let me know if you need more.

Answer:BSOD using FULL windows 7, no BSOD using safe mode

Your normal crashes are typically 0x101 BugCheck codes: STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg
Your Verifier enabled crashes indicate network related problems. Your network adapter drivers may need to be updated from your motherboard support site, the wireless adapter manufacturer, or from your system manufacturer (Dell, HP, etc.). It may also be a problem with avast!

Disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:verifier /reset-> Restart your computer.

Uninstall avast! with the avast! uninstall utility, download a fresh copy of the installer, install fresh.

If re-installing avast1 does not work, uninstall avast! again with the avast! uninstall utility and replace with either of these setups:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.
See if the above resolves the 0x101 BugCheck code. If not, proceed with the other steps in STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg.

3 more replies
Relevance 58.22%

I have no idea what im doing. Dell laptop e6420. I hope my thingy is attached

Answer:BSOD after 5 minutes; no bsod in safe mode

Hello and welcome James mate there are problems with the Microsoft Windows anti malware system and probably due in part to an update - in all those dumps

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a02d483008, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff880012ed678, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)
Debugging Details:
------------------

Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310b100
GetUlongFromAddress: unable to read from fffff8000310b1c0
fffff8a02d483008 Paged pool
FAULTING_IP:
MpFilter+31678
fffff880`012ed678 0fb74604 movzx eax,word ptr [rsi+4]
MM_INTERNAL_CODE: 2
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: MsMp... Read more

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getting BSOD after boot and desktop comes up. . .i can get in safe mode without BSOD coming up. . .

Attached SF Diagnost. from my Dell Laptop.

Thanks

Answer:BSOD after boot. . .no BSOD in safe mode

Hello,


Code:
Probably caused by : SRTSPL64.SYS
This driver belongs to Symantec/Norton. These programs are starting to become known to be the cause of some BSODs. I suggest uninstall Norton/Symantex, and install http://windows.microsoft.com/en-US/w...rity-essential .

Afterwards, please post back results.

-Justin

3 more replies
Relevance 57.81%

OK.... So here's the story: I'm running Windows XP Pro with SP2 and, well, I wanted to get into my main administrator account (ya know, the one thats made when you install windows) because I have some software that requires me to log on through that account to make changes... long story. So, I reboot my computer, and tell windows to boot in Safe Mode with Networking, and so it's loading everything, and Boom! This BSOD comes up:

IRQL_NOT_LESS_OR_EQUAL
0x0000000A (0xF7D4C354, 0X000000FF, 0X00000001, 0X804E2F41)

And so I figure "Ok, so safe mode doesn't like my wireless adapter, no problem." so I try to load safe mode normally, and I get the same error! So, basicly, Safe mode refuses to load up, yet Windows loads up normally with no problems.... I'm attaching my dxdiag.txt to show my full specs of the computer on here. Any help on this one would be greatly appreciated!!!
Thanks,
David

PS: My new mobo (ABIT NF8-V w/ an nForce3 Chipset) and CPU (AMD Athlon 64 3000+) should be arriving tomorrow, so if it's a problem with the mobo that I have now (ECS N2U400 w/Athlon XP 2600+) then dont worry about it, since it's going to be quickly replaced...
 

Answer:Bah! BSOD w/Safe Mode!

9 more replies
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Hi, so i have a virus on my laptop where i get the BSOD whever i start it. I want to go to the menu where you can get to safe mode, but when i spam f8 it doesn't work, any help on this?

Cheers, KSI.

Answer:BSOD Safe mode help!

KSI Olajidebt,

Do you have a Windows 7 Home Premium installation CD?

If not, there is this option:
System Repair Disc - Create

However, a 32-bit System Repair Disc can only be created on a 32-bit Windows 7 computer.

9 more replies
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Been suffering BSODs ever since installation and reinstallation of Windows Vista Home Premium. Currently updated to Service Pack 2. Memory and hardware successfully pass all tests. I'm trying to learn how to debug but could use some expert help in the meantime.

The most recent BSOD crash this morning occurred while running in Safe Mode and using Event Viewer. Attached are the dumps from SF Diagnostic Tool.

Thanks

Answer:BSOD even in Safe Mode

You have an outdated version of Norton/Symantec software installed. Use the Norton Removal Tool to remove it and replace it instead with Microsoft Security Essentials to see if it provides more stability.

13 more replies
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Question: BSOD on Safe MODE

hi all
i have similar problem mentioned here http://forums.techguy.org/windows-xp/560773-blue-screen-stop-0x0000007b-help.html
but the only difference is that i can use the PC normally without any problem. it gets BSOD only when i try to goto safemode by pressing f8
it says
STOP 0x0000007B 0xF789E524 0xC000034 0x00000000 0x00000000
Click to expand...

any ideas is greatly appreciated.

thanks
lexi
 

Answer:BSOD on Safe MODE

Tried System Restore??
 

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Getting bsod and cant figure out why, checked event viewer and several boot start or system start drivers failed to load: aswSnx aswSP aswTdi SASDIFSV SASKUTIL spldr wanarpv6. Could this be the root of the problem? Note I am terrible with computers so if doesn't help narrow down the problem I am sorry. Also the blue screen saying windows has encountered a error ect ect only stays active for about 3 seconds and then computer restarts automatically, could it be spyware,viruse,ect? Windows vista by the way. I can also give the error message on the blue screen if it helps.
 

Answer:Bsod after log in when not in safe mode

Hi, aswSnx - aswSP + aswTdi - all relate to Avast.
http://www.systemlookup.com/search.php?type=filename&search=aswSnx&s=
Uninstall Avast in safe mode - if you can get to Normal Mode then re-install Avast.

SASDIFSV + SASKUTIL relates to SuperAntiSpware.
Uninstall in safe mode.
http://www.systemlookup.com/search.php?type=filename&search=SASDIFSV&s=
 

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Hi All-

I wonder if someone could help me out. Earlier today I wanted to get into Safe Mode in order to cleanup up leftover files from an uninstall of Catalyst.

This is where the problem occurred: I have a hard time getting into safe mode via my BIOS so I generally use msconfig. I always set it to run straight into Safe Mode (which is what I did today). When I restarted I got the 01E BSOD. I'm assuming it is another driver or that my system files are corrupted.

I checked my hardware and individually ruled that out.

Now I am in a situation where I cannot boot into the regular OS to try and figure out what is really going on (gather the dump files etc..). I have been trying to access msconfig via the command line from my DVD but can't figure out how to get the right permissions and actually run it to turn off the safe mode boot option. I use a RAID 0 startup so I have to load the RAID drivers when I pop in the DVD. Then I have to switch drives from the command prompt from "X" to whatever the RAID drive shows up as.

Any help would be greatly appreciated!

Thanks...

Answer:BSOD 01E Trying to Get Into Safe Mode

IF / WHEN you can.....


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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Relevance 57.81%

My Dell XPS (win 7 Home premium SP1, 64-bit) is showing blue screen from this morning, but Safe mode working fine. 
When I run Diagnostics, it shows following errors 

Error code 0F00 07FD
Msg. DISK Self- test Read Error
Error code 0F00 065D
Msg. DISK Self- test Read Error
Error code 0F00 0232
Msg. DISK Block 29515392: Interrupt Request(IRQ) did no set in time
after that I have tried 
BlueScreenview
 
Here are reports from it
 
==================================================
Dump File         : 100713-54225-01.dmp
Crash Time        : 07-10-2013 10:42:30: AM
Bug Check String  : CRITICAL_OBJECT_TERMINATION
Bug Check Code    : 0x000000f4
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`0cd3d930
Parameter 3       : fffffa80`0cd3dc10
Parameter 4       : fffff800`0498a350
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name    ... Read more

Answer:BSOD but not in safe mode

to the Bleeping Computer forum mate.
 
What you are experiencing is Bug check F4  CRITICAL_OBJECT_TERMINATION which is mainly caused by a failing hard drive. Your Dell diagnostic report also confirm a failing hard drive ( is it Windows version ? ). Please backup all the data to an external medium immediately and run Dell boot time diagnostics.
 
1. Press F12 during power on to bring startup menu.
 
2. Select Diagnostic and let it to check the hardware.
 
 

4 more replies
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Hello!

My computer is not working in past 2 days..
First there was a A/I error then a BSOD and if i login in windows 7 the welcome screen is loading and loading..
The info attached are collected in safe mode.
Help please!

Answer:BSOD i can go just in safe mode

Welcome

Please post this report first.
Windows Genuine and Activation Issue Posting Instructions

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Question: Safe Mode BSOD!

I've been having problems with a number of things on my dell demension 2400 desktop computer. First off let me say that the computer boots up and runs okay. It is not slow and maybe I should not worry about it but sooner or later it will probably crash.
Any applications that I try to install or programs that I want to uninstall, Windows Installer has to be manually started first. I've set the startup type to automatic in windows installer properties but if I log off and then back on, the windows installer service has to be manually started again. There is no dependencies needed to run windows installer.

When I try to run windows updates from internet explorer-Tools there is 2 updates that won't install ; Security Update for Microsoft .Net Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2572073) and Windows Malicious Software Removal Tool - October 2011 (KB890830).

I can't run from Safe Mode. When I try, I get the BSOD with :

A problem has been detected and Windows has been shut down to prevent damage to your computer.
Page_Fault_In_Nonpaged_Area.
Technical Information:
*** Stop: 0x00000050 (0xf793f11c, 0x00000000,0xf793f11c, 0x00000000)

I've tried Last Known Good Configeration and get the same BSOD. Tried going back to system restore but nothing changed.

Specs are:
Windows XP Home SP3
40GB HDD
1.00GB Ram


2
;
 

Answer:Safe Mode BSOD!

7 more replies
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Hi, I have an issue, im really unsure what happened, I just bought my computer recently, most hardware are new and im having bsod almost everyday. I have been doing diagnostic test, memory test but it says no issue. Anybody able to help me narrow down my problem ?

Answer:Bsod even in safe mode

Help will be deeply appreciated. Thank you in advance!

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Relevance 57.81%

XP SP2 - Dell M70 Laptop

I have a weird situation that my laptop will bluescreen whenever it is started in safe mode (as well as safe mode with networking) but boots up fine in normal boot mode....

Any ideas why safe mode shoould give a BSOD and not normal mode?

TIA
rich

Answer:BSOD in safe mode only

What message do you get on the BSOD screen? Also, what programs do you have set to run at startup? (you can find out by going to start > run and typing 'msconfig').

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I can't boot my colleague's new netbook at all - not safe mode, not last good configuration, not normal mode. It just goes to BSOD. The BSOD flashes up for a fraction of a second so I can't even see what kind of error it is. I have two OSs on the same partition - one XP Pro SP3 and one XP Home SP3 - but the same happens with both.

Before this happened I uninstalled a driver in Manager (in the Pro OS) that I thought I didn't need - maybe Bluetooth or something, can't remember - so that may be related. I don't think I have any important data on it so I could re-install the OS, but I have just spent a very long time setting it up from scratch for a colleague and am reluctant to go through all that again.
 

Answer:BSOD even in Safe Mode

Not quite sure how you can have two OS versions on the same partition - perhaps on two partitions on the same HD? Please clarify.

Next question: is that something that happened from the beginning when you installed the two Windows systems, or did it start later?

Can you enter the Recovery Console and perhaps do a CHKDSK and SFC?

Or would you be willing to do a Repair Install?
 

6 more replies
Relevance 57.81%

Windows xp service pack 3 and it will BSOD on any start up. I know it has viruses (My grandpa is stupid) and I need to get them off to get it going decentley again.... HELP ME!!!

Answer:BSOD even in safe mode?

Due to forum rules we cannot comment or assist in removing Viruses here. Please click on the link in my signature for Virus/Malware Help and do those things and post in that section of the forum for more help.

1 more replies
Relevance 57.81%

Hi all,

This is a first time posting in a forum, so apologies if I am not following an established protocol, but any help on this would be greatly appreciated. As the title says, I get a BSOD in anything but Safe Mode. I suspect I may have contracted a virus 2 days ago.

I have provided the .zip file as an attachment. Unfortunately, when I tried to generate the health report an error kept occurring.

TIA for any help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: FFFFFFFFFFFFFFE1
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8800105D4FF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031911-22074-01.dmp
C:\Users\[blank]\AppData\Local\Temp\WER-158419-0.sysdata.xml

Answer:BSOD in anything but Safe Mode

Hi and welcome to SF!
I ask that you wait a bit because a member of Team BSOD soon will help with the problem you presents. I would like you to put the full model of your Dell, because it will expedite the solution of the problem. I wish you good luck and stay in this great forum!

5 more replies
Relevance 57.81%

Hello.

This morning I attempted to start my computer and got the BSOD. Of course, I got this before and I thought it was viruses again. Well, it wasn't. I cannot go into any form of safe mode and I have no idea what to do now.

It starts off with:

A problem has been detected and windows has been shut down to prevent damage from your computer.

UNMOUNTABLE_BOOT_VOLUME

....
....
....

Technical information:
*** STOP: 0x000000ED (0x862EB030, 0xC000006, 0x00000000, 0x00000000)
Any ideas?

Answer:Bsod - No Safe Mode

Do you have an XP CD? Some good reading about the problem here:http://www.helpshare.comMark

5 more replies
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Hi guys,

I've been having trouble with my HP DV6-1143tx laptop in the past few weeks. I've been getting BSODs on startup - sometimes immediately, sometimes within a minute or so of Windows Vista Home Premium x64 booting up. The laptop is around 2 years old now.

The codes are usually 0xA or 0x1E. I don't remember anything in particular changing with the computer before this happened (sudden onset), although I think Avira detected something in the temporary internet folder and removed it, and also Windows Updates kept trying to install a new driver for Synaptics PS/2 Port Touchpad... I'm a little hazy on it as it happened over a month ago now.

The problem is, I can't get into Safe Mode - same crash. I've only just realised tonight that Safe Mode with Command Prompt doesn't always crash, so I've gone into that and tried uninstalling the Touchpad driver and disabling AVIRA + Comodo Firewall. Neither of these have helped.

I've tried System Restore and Windows Repair, both without luck.

Attached is the BSOD report and a HiJackThis log. I couldn't run "perfmon /report" as it spewed out: "An error occured while attempting to generate the report. The system cannot find the path specified."

I've run a chkdsk /r, and it all seemed fine. I've also been able to run a Parted Magic and Knoppix Live CDs, so the hardware appears to be working in general.

Any ideas? Any advice would be greatly appreciated.

Answer:BSOD - no safe mode

You have given us many reports showing the cause of the BSODs. There, however are only 2 primary reasons given for the cause of your problem.

BC A
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility and
BC 1E
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff2 (5).zip\Windows_NT6_BSOD_jcgriff2\Mini060511-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18327.amd64fre.vistasp2_gdr.101014-0432
Machine Name:
Kernel base = 0xfffff800`0245c000 PsLoadedModuleList = 0xfffff800`02620dd0
Debug session time: Sun Jun 5 18:23:06.835 2011 (GMT-4)
System Uptime: 0 days 0:02:25.460
Loading Kernel Symbols
...............................................................
.......................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* ... Read more

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I have a Dell Latitude running on Windows XP. a week ago I tried to restart a few times and kept getting the BSOD. When i tried to run on Safe Mode I kept getting the same message The Technical information says:

STOP: 0x0000007E (0xC0000006,0x897A7864, 0XBA507BE0, 0XBA5078DC)

Wasn't sure which forum to post this in so my bad if this isn't the right area.

I actually didn't have anything important on that laptop so I thought reformatting from the prompt might work but alas it did not.

Any advice on this topic would be greatly appreciated.

Thanks for taking the time!
 

Answer:Win XP BSOD even in safe mode

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,Click to expand...

The first parameter of 0xC0000006 indicates a STATUS_IN_PAGE_ERROR



The instruction at "0x????????" referenced memory at "0x????????". The required data was not placed into memory because of an I/O error status of "0x????????".Click to expand...

This NT Status code equates to the Win32 code ERROR_SWAPERROR.

If it's not caused by one of the reasons listed above, it's probably a hard drive fault (bad sectors - did you do a full format?), possibly a malware hangover in the boot sector/MBR (boot/root-kit).
 

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was uninstalling norton antivirus and restarted comp.....now blue screen of death keeps cumming up n cant put laptop in safemode have tried f8 f12 f2......comp keeps saying tht proggramme was uninstalled wrong.....wat do i do to fix this??

Answer:bsod..cant put in safe mode

I may be possible to boot to the DVD and try the repair feature in Vista.Why did it take me over a year to phone in a problem to ATT?

2 more replies
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Hi guys, I'm really hoping you can help. I've been getting the blue screen crash so I tried running malwarebytes in safe mode...it detected something called "ctfmon.exe" and asked to restart. I did, and now I get the blue screen in safe mode and can't run anything. So I tried to delete ctfmon.exe manually by running safe mode with command prompt, but it says "access denied". The blue screen crash says something different every time.

Windows tried doing a "startup repair", but it crashed during that too. HELP!!! I don't want to reformat!!! (but i guess i will if i have to)... Thanks!

Answer:BSOD even in safe mode

Frequently asked questions about Ctfmon.exeDownload BlueScreenViewNo installation required.Double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

16 more replies
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Hello Everyone
I am new here and hope I am posting in right place, if not please let me know.
A friend brought me his computer says it has been getting blue screen for a while.
 
Computer is HP Slimline S3323W
OS is Vista 32 bit
I am getting BSOD randomly it may happen in 5 min of booting and then it may run an hour before it happens.
What I have done so far.
 
Cleaned dust from inside computer.
Changed memory sticks with known good sticks
Ran memtest86 5 passes no errors
Reinstalled OS
Changed Hard drive and reinstalled windows still BSOD
Unplugged everything except keyboard, mouse, monitor, fan, and start button
I am thinking onboard video problem because once it went to gray garbled looking screen.
 
Runs in safe mode with no blue screens
 
Any help will be greatly appreciated

Answer:BSOD but not in safe mode

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

9 more replies