Computer Support Forum

Need Assistance - Critical error Event ID 41 after every shutdown and

Question: Need Assistance - Critical error Event ID 41 after every shutdown and

BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

<EventRecordID>2459</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-N4EB49B</Computer>

<Security UserID="S-1-5-18" />

</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">6</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">3221225684</Data>

</EventData>
</Event>
---------------------- END : Event Viewer XML error text ---------------------

REQUEST:

I never used to get this error after doing a normal shutdown (prior to upgrade to Windows 10, when I was on Windows 7). Now it happens all the time.

Can you help me figure out why this error is occurring after doing a normal shutdown followed by a boot? As mentioned above, I recently performed a clean install of Win 10 64-bit, and am on build version 10586.36

My system runs fine, yet I get the above error (and a number of other errors) even after the performed the clean install of Windows 10.

Any suggestions would be greatly appreciated.

Thanks,

Rick

More replies
Relevance 100%
Preferred Solution: Need Assistance - Critical error Event ID 41 after every shutdown and

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 84.1%

BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

More replies
Relevance 90.61%

==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

3 more replies
Relevance 90.61%

==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

5 more replies
Relevance 89.79%

I'm getting a trio of critical error messages in event viewer after each shutdown:

- "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

- "Windows failed fast startup with error status 0xC00000D4."

- "The previous system shutdown was unexpected."

The PC starts up fine and seems to shut down very fast - within 10-12 seconds, and there seems to be no issues with startup or shutdown. But when I stumbled onto these critical messages in event viewer I got concerned. What could be triggering this? How do I troubleshoot this? They are logged in event viewer after each shutdown/reboot.

Answer:Critical error messages in event viewer after each shutdown

Try turning Fast Start Up off in the Power Options Menu. Finding the option is a bit obscure. There are some known issues with this. It is on by default in Windows 10 and will trigger shut down errors.

3 more replies
Relevance 89.79%

Now, this is a thread I am starting just in case anyone else has run into this issue but, it looks like I have found the solution: https://www.tenforums.com/bsod-cras...-event-id-41-after-every-shutdown-bootup.html

Ok, I have had this Windows 10 install from September 2015 until now and I am not going to redo it from scratch. The error 41 would only occur when I was using Hybrid shutdown mode but never without it. Also, it was a highly random issue, sometimes, it would occur and sometimes, it would not occur for the longest time.

I have gone from a Gigabyte Z170 and i7 6700k to an FX 8300 with Asus 970 Pro Aura on this build. I now have 2 x 1TB SSD but, I was also using a 180GB Intel SSD and a Adata 480GB SSD at one point, I just cloned the Windows 10 install over each time. I tried different sata cables, different sata drivers, tried using minimal hardware and even a different keyboard.

I am now on a 2 x Sapphire Fury setup, was on a EVGA 980 Ti, used a R9 380 and even had a R9 290x before the 980 Ti. I did the proper driver cleaning without issue and tried different video drivers as well. Recently, the problem appeared to more often and a lot less random.

After applying that solution above, it appears to have been resolved. However, I will keep this thread updated just in case.

Note: To those who want to just bash windows, DON'T! THis is meant to help people who may be running into this problem like I was for the longest time. It was only in the install of Window... Read more

More replies
Relevance 75.44%

Hello,

I just built a brand new i7 920 System.

Specs:
i7 920 ( Stock Speed )
Asus P6T SE Motherboard
Windows 7 Pro 64 Bit
Power Supply Antec 750W Modular PSU
CPU Cooler: Zalman CNPS 10X Extreme
Samsung DVD burner
Seagate 1TB Drive 7200 RPM's
RAM: Kingston Hyper X 6GB of DDR3 @ 16000MHZ ( stock also) KHX1600C8D3K3/6GX
Antec Veris Control Panel

Problem:

Computer rarely restarts during the time I am using it. It restarts if I leave stuff downloading overnight or if I leave on during the day. I then have to re-install any software I installed the previous time because it says it was shutdown improperly ( CRASHED).

Answer:System keeps Restarting Event Log: Critical Error - Event ID 41

Check the Event Viewer. Start>Run>eventvwr.msc

Tell us what errors you find in there. Without any real information about if it is caused by a BSoD or something that is running or just going into standby we cant really be of help till we try to narrow it down.

9 more replies
Relevance 75.44%

I have been having an issue with my system just simply shutting down without any warning almost as if a power outage occurred. No blue screen no notifications nothing. It has happened 4 times now while playing a game in particular. When the power goes out I cant turn the computer back on for about 2 minutes or so. I initially thought it was a cpu heating issue since i had a stock cooler, I changed it for an evo 212, but the same issue applies. Could it possibly be the PSU, even though it powers the computer 99% of the time and fan seems to be working fine? I went back into the windows event viewer and I have a link of the past week of errors that have been occuring, I just dont know what they mean. any help?https://onedrive.live.com/redir?resid=42B9E1D1DBB4DB7C%...
specs are as follows: amd 8350 4.0ghz, gigabyte 990fx mobo, gtx 760 nvidia gpu, 650W PSU silverstone ac input 115-240Vac 60-50Hz, 8 gb ddr 3 ram.
temperatures doesnt reach more than 58 degrees under full load usually around 50 range.

this is the most recent incident.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 8/28/2014 1:52:31 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: NickKanarev-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events... Read more

Answer:critical administrative event 41 random shutdown while gaming No BSOD

Please don't Double Post, People will still your old post within the BSOD Thread.

1 more replies
Relevance 74.62%

i have noticed that my computer has been taking longer to start up and shut down lately. i have used all my resources to see and control what i am running on startup, from msconfig to spybot's startup manager, there's not a lot running there so i went to check the event viewer and it's full of errors, critical events and warnings.

I tried using MS's websites for help but they are a nightmare to use, posted this same entry in their forums but no answer yet. I'll appreciate if you can help me understand what's going on with my computer. Thanks in advance

the last critical event reads as follows (the OS is in spanish so i'll translate to what i think it should be):

Windows has started up:

Boot duration : 135986ms
IsDegradation : true
Incident Time (UTC) : 27/04/2008 05:35:27 p.m.

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Diagnostics-Performance
Date: 27/04/2008 12:38:01 p.m.
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: (name deleted by me)


EventData

BootTsVersion 2
BootStartTime 2008-04-27T17:35:27.656Z
BootEndTime 2008-04-27T17:37:54.087Z
SystemBootInstance 512
UserBootInstance 493
BootTime 135986
MainPathBootTime 53423
BootKernelInitTime 15
BootDriverInitTime 3316
BootDevicesInitTime 5470
BootPrefetchInitTime 90685
BootPrefetchBytes 446992384
BootAutoChkTime 0
BootSm... Read more

Answer:Event viewer reports errors and critical events on boot and shutdown

the system specs in case t hey are useful at all:

DELL vostro 400
Intel core 2 Duo E6750 @ 2.66 ghz
2GB RAM

i tried to edit the previous post and there was a time limit, sorry for bumping this

1 more replies
Relevance 68.06%

Anyone ever had this issue before? Its not a bluescreen as there is no bluescreen or crashdump. System just shuts off out of nowhere.
 

Answer:Kernal Power Event 41 Critical error

It's a critical kernel mode driver error that cause a ACPI call.......... resulting in a unexpected shutdown.

In my experience these are the most likely candidates:
Check the power coming from your power supply with a VOM first and make sure the voltage isn't sagging out of spec.

Uninstall and reinstall your antivirus second.

Replace your SATA cables third.

Run Chdsk on your drives fourth and check the logs to see if anything interesting is there.
 

11 more replies
Relevance 68.06%

I continually get this, it's occurred (according to error viewer) 135times in the past few months. 3 times today. (BugcheckCode 0)

There is no bsod, no warning of any form it just switches off instantly.

I can restart the computer and it'll work; there's the option to boot into safe mode etc but it runs fine, until the next crash.

As part of my own attempts to resolve this issue, I have cleaned out the dust, but new thermal paste on. Originally I had high temperatures but now I monitor them regularly and never see any noticeable spike prior to a crash. Any help greatly appreciated.

Answer:Critical Error: no bsod just power off - event id 41

Unless someone can pinpoint event 41, I would try running the machine from a linux boot disk, to see if the problem is hardware or software.

2 more replies
Relevance 68.06%

I'm using a Dell Inspiron, Windows 10 64-bit that has randomly started re-booting. The Event Viewer log shows the following Critical Error:
Kernel-Power Event id: 41
It has happened once every day for the past 7 days, but there is no discernible pattern or trigger. Except that it happens when I'm away from the computer! I know that it has happened because all open programs shut down and the Event Viewer log confirms the problem.

Before this kind of error started happening, my screen would begin to flash once in a way until I updated Windows, the anti-virus and the Nvidia graphics drivers. The blinking screen seemed like an odd way for the laptop to remind me about updates, but now I wonder if that was a precursor to this problem?

Have spoken to Dell about kernel-power 41 but they haven't been able to solve it yet. Would be grateful to get some help with this one.

More replies
Relevance 68.06%

Hi there,
I am concerned about a new build that I received on the 12th of September. I only discovered event logs yesterday and I am alarmed to discover I have had 45 critical errors since the 12th:

event id 41 , task category 63, source kernel-power. saying 'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.'
EventData


BugcheckCode
209


BugcheckParameter1
0x0


BugcheckParameter2
0x2


BugcheckParameter3
0x8


BugcheckParameter4
0x0


SleepInProgress
6


PowerButtonTimestamp
0


BootAppStatus
3221225473

Likewise, I am getting Kernel-boot errors event 29 'windows failed fast startup with error status 0xc0000001.

I have run memtest and done 3 passes all 100%.

Also when I got the PC on the 12th I was getting bsod when viewing youtube videos in firefox, although that has stopped as I've disabled hardware acceleration.

I am shutting the pc down correctly.

All drivers / bios / windows updated. System is not overclocked.

I'm unsure how to investigate this further, could someone point me in the right direction, or better still, tell me what's causing this to happen!

All the best,

Rob

Answer:Critical error: event id 41 Kernel-power

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
Also, with the release of Win10, I'm up to my neck in stuff to do with it!

FYI - Event ID 41 is simply Windows way of saying it doesn't know why it shutdown. It can be due to hardware problems/overheating, due to BSOD's, or even to shutting down the computer by holding the power button down. An examination of the Admin Event log may give us some ideas.

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

As for the 0xc0000001 error, that's another "no duh!" error. It means "The requested operation was unsuccessful."

As the BSOD's sto... Read more

9 more replies
Relevance 68.06%

Hi Everyone ,
I'm facing problem in win 7 professional while working ,my system has crashed randomly. and when i chk in event logs there are 2 critical error showing below message:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

i'hv already formatted this system twice but it's happening again , i have run all memory test , graphic, overclocking , psu test but haven't got any error.
i don't know why it's happening with this system only.
Plz help me as soon as possible.

Answer:Critical Error Event 41:Kernel -Power

Ok you have a hardware problem. Start replacing parts. If you are overclocking slow the system down until you don't get these reboots. Better to set it to the standard/Default speed and test. If no reboots then bump it up a little and test.

If you still get the reboots with the system at its default speed then there is some piece of hardware that is causing it. More then likely RAM.

2 more replies
Relevance 67.24%

Hey all,
I've been having random BSOD on my custom built PC for a couple years. The event log displays Kernel 41 error. The computer may hang for several seconds and when I click a dialog box in chrome it may restart. Alternatively if I leave my PC and get a snack it will be trying to boot but stuck on loading ASUS express gate on start-up, or just have the blinking cursor, sometimes it may recover and just display the "windows has recovered from an unexpected shutdown". Every time I check the event log it's usually reported as said Kernel 41 error which I acknowledge is a power failure. Since I disabled the sleep mode it doesn't happen as much, but then again still randomly. As you can tell, I have been tracking this bug for some time. Any help would be amazing. Thanks so much!!!

As a side note I recently re-installed my operating system from clean install, and barely made it through (it took several attempts to successfully install) and after booting (before and after all driver updates from manufacturer Asus, Nvidia, etc.) it was still crashing randomly. I have installed all of the updates from the manufacturer's website, and update regularly.

I just had another BSOD while I stepped away for a couple minutes, so I ran the BSOD utility again (second zip file). Thanks again.

Answer:BSOD event log displays critical kernel error 41

The Kernel 41 errors are difficult to pin down because they're issued after the fact. Here's an excerpt from an MS Support article that describes the event.






Quote:
The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut down cleanly, a Kernel Power Event 41 message is generated.

An event 41 is used to report that something unexpected happened that prevented Windows from shutting down correctly. There may be insufficient information to explicitly define what happened. To determine what may have happened and to identify a potential resolution, it is important to know what the computer was doing at the time just before the event occurred.

If event 41 is logged because power to the computer was interrupted, consider obtaining an uninterruptible power supply (UPS) such as a battery backup power supply. An underpowered or failing power supply may cause this behavior. For example, if you added RAM or additional devices or hard disks when this problem began, the power supply may cause the problem.


One item I did see that was occurring often was Windows Desktop Manager failing with code (0x40010004). This is normally associated with memory errors and/or an Aero configuration problem.

Check the voltage on your power supply. If you don't have access to... Read more

9 more replies
Relevance 67.24%

I just recently built a computer in December and from the start the PSU made some clicking noises, but I didnt see it as a problem since at first there were no problems with my computer. It would restart after the first 5-10 minutes of playing league of legends. 20-30 minutes are playing Team Fortress 2. And less than an hour of playing Starcraft 2.
I looked at my event log and it was a Critical Error: Kernel-Power. Event ID 41. Task Category 63.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-01-08T23:55:48.313782900Z" />
<EventRecordID>2184</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>BigBlue</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data&... Read more

Answer:No BSOD Critical Error: Kernel-Power Event ID 41 (63)

Hi! I am running an older (but capable!) rig and stumbled across your experience via Google! About an hour ago I started experiencing the same crash while playing TF2. I don't really play other games but my event log is the same as yours. Bump for any answers!

I have tried verifying and defragging the TF2 files w/o much luck. Next I plan to uninstall/reinstall TF2. Then I hope to try some of the fixes on blogs you've mentioned... BTW I am running Win 7.

I am not sure though if the event listed is caused by me having to hard reboot the system.

2 more replies
Relevance 67.24%

Under what circumstances is Event 100 in the Diagnostics-Performance log categorized as a Critical, Error, Warning, Information event, or not recorded at all?
Event 100 is associated with Boot Performance Monitoring; among the parameters it records are Boot Duration and whether Boot Duration represents degradation.  I have seen Critical, Error, and Warning instances of Event 100, and I have noticed
that is not recorded at all on some boots, but I have not seen any Information instances.  Additionally, I haven't detected any correlation between the level of the event and whether IsDegradation is true or false.
It would be helpful to understand more about the logic of this event.
The following thread from August 2009 touches on this, but got only one response, and ihas not been answered http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/13738c6f-d093-4769-bf2e-3a938f46c832
Thanks.

Answer:Diagnostics-Performance log Event 100 - Critical, Error, or Warning - when and why?

These events are defined in Windows Source code
 
PostBootMinorThreshold_Sec(30)     // The time in seconds for postboot must exceed to consider minor issue.
PostBootMajorThreshold_Sec(60)   // The time in seconds for postboot must exceed to consider Serious issue.
BootMinorThreshold_Sec(60)         // The time in seconds excluding postboot must exceed to consider minor issue.
BootMajorThreshold_Sec(120)        // The time in seconds excluding postboot must exceed to consider Serious issue.
At the highest level, there are two separate scenarios for boot, the kernel scenario and the user scenario. Depending on the Scenario (long or short delay) the timer is started. There is a Kernel Timer and a a timer that is triggered for User. We'll start
the Post boot timer when the Winlogon process launches the User's shell.
Troubleshoot function calls BootScenario::PerformTroubleshooting.  This then performs calculations and then logs the event by calling OutputSqmEventLog.  OutputSqmEventLog calls EventWriteEx/EventWriteBatchEx to write the events.
This will internally check the BSS trigger for the event.
The Critical Events are logged when we cross beyond BootMajorThreshold_sec
We basically calculate two options for the level we’ll attach to event 100, an option based on what is logged as MainPathBootTime (i.e. BootTime – PostBootTime), and an... Read more

24 more replies
Relevance 67.24%

Wow, now I know how to find errors. Just not what it means and how to fix. The spec's for this system are in .doc and the error code I am cutting and pasting. I went to Microsoft and did a search and some people have reported that they don't know what it is but could be cell phone related?? Help!!! It' the HDX HP.

Here's the full error info.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
<EventID>10110</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2009-08-27T06:12:17.326Z" />
<EventRecordID>88985</EventRecordID>
<Correlation />
<Execution ProcessID="368" ThreadID="1360" />
<Channel>System</Channel>
<Computer>lkmhdx-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <UMDFHostProblem lifetime="{533FCF72-DD21-4531-B00B-8F3AB68E598B}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
<Problem code="3... Read more

Answer:Event Critical Error, Vista Home Premium

Reviewing event logs is confusing - because an error may occur, and a later Information entry may mention that it's fixed.

Event viewer entries themselves aren't a problem - it's their affect on your system that's the concern. Please tell us what's wrong with your system. What works and what doesn't work - what concerns you. Also, if you're concerned about the cell phone, how is it hooked to the computer and what program do you use to access it?

All I can tell is that there's an error that involves the Windows Driver Framework.

3 more replies
Relevance 66.42%

I keep getting random restarts for no reason, so after trying to troubleshoot the issue myself I have finally decided to post here for some help/suggestions. The error from the event log details: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Critical Kernel-Power Event 41/Task Category (63)

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 3

Level 1

Task 63

Opcode 0

Keywords 0x8000200000000002

- TimeCreated

[ SystemTime] 2015-10-12T13:18:19.693912900Z

EventRecordID 10152

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer ******-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0

More replies
Relevance 66.42%

I keep on getting these random freezes and I cant work properly, help me please. And it shows
"Kernel-Power Critical error, Event ID 41 Task 63 Freeze" on the event viewer.

Details.
-Windows 7 x64
- Original OS
-3-4 years old hardware

Desktop
? CPU = i7-4790k CPU @ 4.00 Ghz
? Video Card = GeForce GTX 750 Ti
? MotherBoard = ASROCK z97m Pro 4
? Power Supply = VP 450 aero cool

More replies
Relevance 66.01%

Continuously during use, for Standby Performance Monitoring, Boot Performance Monitoring, and Desktop Window Manager Monitoring; should I be concerned?
 

Answer:Windows Event Viewer Shows Critical, Error, and Warning Events

6 more replies
Relevance 66.01%

My computer randomly shutting off under a bit of pressure, ie. when I have a game, such as Starcraft 2, and a youtube video open at the same time. With my system, this should not be a problem. So far I have reformatted, bought a new PSU, checked and re-checked my temps (between 30-40 for my system and cpu, and 50s for my GPU), and constantly did memory tests, all passing, and cycled memory in and out of my system to no avail.

The BSOD itself is a black screen, sound continues for 5-7 seconds, then I just hear a grinding sound in my headphones and have to manually shut down.

After running WinDbg, the problem consistently seems to be atikmpag.sys driver. I have used my old drivers, 11.3, and have not experienced this problem, but my performance is terrible. For drivers 11.7-11.11, I did experience this BSOD.

In Event Viewer, this comes up as a Critical Kernel-Power Event 41 Error, with the following Bugcheck Code:

BugcheckCode 10
BugcheckParameter1 0xffffffffffffffff
BugcheckParameter2 0x2
BugcheckParameter3 0x0
BugcheckParameter4 0xfffff80002e8cbb6
SleepInProgress false
PowerButtonTimestamp 0

My current system is:

Windows 7 Ultimate x64
i2500K (not overclocked) w/ Corsair Cooling Air Series A50 Performance CPU Cooler
Mushkin Enhanced Silverline Stiletto 16GB 4X4GB (not OC'ed)
Sapphire Radeon HD 6850
MSI P67A-G43 (B3) P67
XFX 750W Bronze PSU, recently upgraded from OCZ StealthXStream 600W ATX12V, no change in situation
Western Digital Cavia... Read more

Answer:BSOD Critical kernel-Power Error Event 41 Bugcheck Code 10, at wit's end

Also, I have run Driver Verifier according to the instructions, but startup was fine, no errors were detected.

14 more replies
Relevance 65.6%

Since a month or so I am keep facing an automatic shutdown of windows when I am connected over internet and usually when using msn messenger. error code is as following :BCCode: 1000008e BCP1:C0000005 BCP2: 80566CF2 BCP3:EBEE83A8 BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product : 768_1 As usual no return of further information from windows error messaging system . I have the feeling that a driver could be the cause unless one of the recent windows update create a kinf od incompatibility with other software. Any idea/Help/Suggestions?

Answer:Windows Critical Error shutdown

This maybe of helpclick here

2 more replies
Relevance 65.6%

Yesterday, while using my computer, my anti-virus 'Microsoft Security Essentials' popped up stating it had found a virus. Within a second, a windows update window popped up with an update ready to install, followed immediatly by 'AntiSpyware Doctor' and a window saying 'Windows has encountered a serious error and will shut down in one minute' which it then proceeded to do. This continues to appear everytime the computer is started.

Starting the computer in safe mode allowed me to use Malware Bytes to eliminate Antispyware docter, as it no longer appears when starting the computer, however the error message ,above, still continues. I believe the problem occurs only when the computer is connected to the internet as it does not occur if i am able to stop my computer from automatically connecting to the internet upon startup.

I tried a system restore, however it fails and reports a problem with a file in the drivers folder in the system 32 folder. I am unable to interact with this file at all as the computer tells me it is unable to find the source disc whenever i try.

I have access to a Windows Install disc.

DDS Log:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Thomas at 19:19:34.71 on 23/08/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3579.2701 [GMT 1:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k Dc... Read more

Answer:Critical error shutdown one minute

bump, please

5 more replies
Relevance 65.6%

A few days ago I turned on my computer and noticed that Microsoft Security Essentials was turned off. When I tried to turn it on, it would not turn on. I uninstalled / re-installed MSE and it turned on. Almost immediately I got a message that said I had 2 severe threats that had been quarantined and that MSE was cleaning my computer. Right away got a message that said "Windows has encountered a critical error and will shutdown in one minute. Please save your work." My computer loops through this cycle continuously. I tried "shutdown -a" command, with a response of "Shutdown in progress" before it shuts down. The information on the 2 threats is the same- Trojan file:C:\Windows\System32\services.exe

Answer:Virus + critical error shutdown

================================== MBAM Scanner ==================================Run a scan with MBAM:Download the free version of Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.Double-click mbam-setup.exe and follow the prompts to install the program.At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select Perform quick scan, then click Scan.When the scan is complete, click OK, then Show Results to view the results.Be sure that everything is checked, and click Remove Selected.When completed, a log will open in Notepad.Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

27 more replies
Relevance 65.6%

I just bought this HP Spectre 360 with a 256 GB SSD. After every shut down, which is done properly, I get a Critical Error 41 (63) in Event Viewer, as if the system crashed or lost power suddenly. What could be causing this. Everything seems to be running fine, but this critical error concerns me. 

More replies
Relevance 64.78%

Yesterday I was infected with Live Security Platinum, wich I've never heard about but I was able to get rid of it with Malwarebytes' Anti-Malware. After that I noticed that Microsoft Security Essentials needed an update, so I updated it. Problem is, after 30 minutes or so I get the "windows has encountered a critical error and will restart automatically in one minute. Please save your work." message. MSE detected 2 Trojans, C:\Windows\System32\services.exe and services731.Now every time I start up my computer, after some seconds I get the same message and my computer restarts in 1 minute. I tried some solutions to fix this, including using the "shutdown -a" shortcut and choosing Disable Automatic Restart On System Failure in the Advanced Boot Options menu.None of that worked.My problem is identical to the topic "Virus + critical error shutdown" started by cbritton7, about a month ago (http://www.bleepingcomputer.com/forums/topic458922.html).I'm running Windows7 32bit Home Premium.Farbar Recovery Scan Tool scan log:Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01Ran by SYSTEM at 31-07-2012 23:30:52Running from E:\Windows 7 Home Premium (X86) OS Language: English(US) The current controlset is ControlSet002========================== Registry (Whitelisted) =============Winlogon\Notify\LBTWlgn: c:\program files\common files\logishrd\bluetooth\L... Read more

Answer:Windows critical error, automatic shutdown.

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
C:\Windows\Installer\{15260e81-448c-073d-39f1-09ffa7872a77}
C:\Users\Utilizador\AppData\Local\{15260e81-448c-073d-39f1-09ffa7872a77}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Reboot Normally.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe

Click Search button and post the log it makes to your reply.

13 more replies
Relevance 64.37%

So after roaming on the net i fond that i receive some friendly trojans/malware. I used Mcafee didn't help. I need some serious help. My net keeps shutting down, comp is slow, and when able to be on the net it directs my tabs to special offers. Help please.

Logfile of HijackThis v1.99.1
Scan saved at 3:07:32 AM, on 9/4/2008
Platform: Unknown Windows (WinNT 6.00.1905 SP1)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\jusched.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Jake\AppData\Local\Temp\Temp1_hijackthis.zip\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=... Read more

More replies
Relevance 63.55%

I am getting lots of critical errors in the event viewer. Event ID = 100, 200, 400, 307, 402.... (Below are the details for a couple of them). I have seen several posts on the web for this issue but no solutions. It seems to be an issue that affects a lot of vista installs on all different pc / laptops. I'm running an IBM (lenovo) T61 laptop. I don't know if these issues are related but frequently when I reboot the laptop it will hang during the boot up. When this happens I need to Hard Boot the laptop, I will then get the message that windows did not shut down correctly and asks to 1) run a repair restore or 2) boot window normal. Sometimes I need to do this several times before it will boot up. I?m afraid the day is coming where it will not boot up at all.

I would appreciate any information someone might have.

Thanks...

****Event ID = 200****
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 1/26/2009 9:02:57 AM
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: xxxx
Description:
Windows has shutdown:
Shutdown Duration : 153587ms
IsDegradation : false
Incident Time (UTC) : 1/26/2009 3:17:21 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windo... Read more

Answer:Boot up Issues - Critical Event Log errors - Event ID = 100, 200, 400, 307, 402

Originally Posted by mehowe


****Event ID = 400****
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 2/15/2009 9:51:42 AM
Event ID: 400
Task Category: System Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: xxxxx
Description:
Information about the system performance monitoring event:
Scenario : System Responsiveness
Analysis result : Analysis could not be performed in time. There is a possible serious performance issue
Incident Time (UTC) : 2/15/2009 2:49:26 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>400</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4005</Task>
<Opcode>37</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2009-02-15T14:51:42.799Z" />
<EventRecordID>1693</EventRecordID>
<Correlation ActivityID="{00000000-A6C8-0000-2155-6BAA7B8FC901}" />
<Execution ProcessID="2016" ThreadID="2216" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>xxxxx</Computer>
<Security UserID="S-1-5-19" />
&l... Read more

1 more replies
Relevance 62.73%

Hello. First of all, I didn't know where to post this so I chose Win7 because it's what I use.

OK so this problem started about a month ago, but now it's becoming more frequent than ever. What happens is, as I'm chilling on my desktop PC, it just shuts down spontaneously, and here's the thing, since I don't have a restart button, I can't restart it, the monitor goes black (no BSOD) and even if I hold the power button too long, it won't shutdown. The only way to shut it down is to remove the power supply cord (which of course could lead to corrupted hardware, data loss, etc).

Now this mostly happens when I play games with high demanding hardware. So for this reason, I'm monitoring the CPU heat and it seems fine. Max temp goes to about 51C. OK I am now gonna post dxdiag info so you can examine all my PC specs, if you need anything else, just say so.

Thank you very much in advance!


Code:
------------------
System Information
------------------
Time of this report: 1/7/2011, 03:11:27
Machine name: TONI7
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Packard Bell
System Model: ixtreme M5120
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 1661MB used, 14719MB ava... Read more

Answer:Event ID 41 Error - Spontaneous Shutdown

Update Realtek HD audio drivers - http://sysnative.com/0x1/DriverRefer...l#RTKVHD64.sys

See if update available for NVIDIA GeForce GT 230 drivers - http://www.nvidia.com/Download/index.aspx?lang=en-us

" " Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller - http://www.marvell.com/support.html

Try these 3 places for additional information -

1. WERCON -
START | type view | "View all Problem Reports" | 2x-click on line item for additional crash info

2. Reliability Monitor -
START | type perfmon /rel

3. Event Viewer -
START | type eventvwr.msc | Custom Views | Administrative Events

Regards. . .

jcgriff2

`

13 more replies
Relevance 62.73%

anyone's help is greatly appriciated

Logfile of HijackThis v1.99.1
Scan saved at 12:53:48 PM, on 12/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explore... Read more

Answer:startup, shutdown, critical sytems error message: hijackthis file

6 more replies
Relevance 62.73%

Hello,

Last week I got the Live Security Platinum virus on my laptop (was running the latest version of MS security essentials). I tried running malwarebytes, but was unable (the program would not launch), and my MS Security Essentials seems to have been uninstalled/disabled.

I tried booting in to safe mode & safe mode w/command prompt, but to no avail. The virus seems to have happened after I installed an adobe update, but I can't be certain.

After seeing another post here for a user with a very similar problem, I've run the FRST tool and have attached my log below.

Any help would be greatly appreciated.

- Ken
Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 23-08-2012 02
Ran by SYSTEM at 27-08-2012 09:59:51
Running from G:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe [438272 2008-02-19] (WDC)
HKLM\...\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [648504 2008-05-16] (Pure Networks, Inc.)
HKLM\...\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash [451896 2008-05-21] (Pure Networks, Inc.)
HKLM\...\R... Read more

Answer:Live Security Platinum Virus + Critical error shutdown/reboot

Hello kengscott,

Welcome to the forum.

In case you still need assistance please download the latest version of FRST and run a fresh scan.

In case you have used msconfig to disable startup entries please enable them all before running FRST so that we can see and remove them.

In case I didn't get a reply I'll close the topic after 3 days.

93 more replies
Relevance 59.04%

Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: CUR-ICT-01.LODGEFARM.LOCAL
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<EventRecordID>5118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>CUR-ICT-01.LODGEFARM.LOCAL</Computer>
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.


Code:
Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.


Code:
88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

http://digital.ni.com/public.nsf/web...C?OpenDocument

3 more replies
Relevance 57.4%

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

2 more replies
Relevance 56.17%

Hi Folks,
this is not a problem I'm trying to fix, it's just a question.
My image of Event ID 100 shows 'Critical' plus the Boot Duration in xxxxxms.
Does your's show a shorter BD time yet still classed as Critical ?

Answer:Event ID 100 - Critical!

Welcome
Mine shows error and it takes about 45-60 seconds. Yours takes about 2 minutes. Those classifications (error, critical etc) are based upon the length of time the boot takes. I do not know what is considered normal.

6 more replies
Relevance 56.17%
Question: Critical Event 41

Acer Aspire X3300
AMD Phenom II X3 710 Processer 2.6GHz
Geforce 9200 + G210 Hybrid SLI
4GB DDR3 (3.75GB Usable)
Windows 7 Ultimate x64
Prolite E2208HDSV Monitor

In the last few days my system has started shutting itself down intermitently. I've only actually been at the system once to see it happen and this was whilst watching a video. The other times it has happened the pc has either been idle or downloading, no high end programs running or anything that would explain an overheat.

I've been given advice by a couple of different people and one of them was that I have blown capacitors on my mobo.

The system is still under warranty but unless it is a hardware issue I would like to avoid going down the return/repair process and hassle.

Once the system has shut down it will not restart itself until I disconnect from the mains, as soon as I plug it back in it automatically restarts. I have tried to power up again without disconnecting/reconnecting but unless I do this it won't switch back on so it seems as if it builds up to the shut down point and then won't restart until discharged.

One other thing that I have tried was switching off all hibernation/sleep options but this made no difference.

If it is hardware then I will be returning it to base but if it's software related and I can fix it myself that would be so much better.

One other annoyance rather than prob lem is that ever since I got the system I would get strange "watery" lines a... Read more

Answer:Critical Event 41

9 more replies
Relevance 55.76%

Hi All,
Anyone else getting an almost daily critical event in the Reliability History with the Wunderlist app?

More replies
Relevance 55.76%

Hello,

Today while looking through i Event Viewer, which i snoop around in periodically, i noticed 2 Critical Notices related to the kernel-power and was wondering if i should be concerned and perhaps someone can provide me some insight as to what exactly these faults are ? and if i can take any corrective action to remedy them? Any input is appreciated. Here is a breakdown of the critical errors.

1) The first critical error reads:

"The system has rebooted without cleanly shutting down first. This error is because the system stopped responding and the hardware watchdog triggered a reset."

LOG NAME: System
SOURCE: Kernel Power
EVENT ID: 142
TASK CATEGORY: (173)
LEVEL CRITICAL
KEY WORDS: (70368744177664), (2)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>142</EventID>
<Version>0</Version>
<Level>1</Level>
<Task>173</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2017-03-28T20:49:08.107192200Z" />
<EventRecordID>37605</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Moyer</Computer>
<Security... Read more

More replies
Relevance 55.76%

Could someone please help resolve critical and errors in event viewer.  Something is locking up my laptop for minuets when it comes out of sleep mode.  This is has a 2.6ghtz CPU with an SSD.  It should boot up quickly.  Running Win7 32bit.
 
I have run MiniToolBox to come up with some clues.
 
MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Gary (administrator) on 07-06-2015 at 22:34:03
Running from "C:\Dnload\SpywareRemovers"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: 20E2CTO1WW Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (06/07/2015 09:26:57 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.
Error: (06/07/2015 09:01:13 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.
Error: (06/07/2015 08:10:28 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.
Error: (06/07/2015 07:02:21 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.
Error: (06/07/2015 05:16:34 PM) (Source: Inte... Read more

Answer:Event critical errors

Let's start with the Intel stuff that's in the Application log file.
The Intel® Dynamic Application Loader Host Interface Service most likely belongs to the Intel Management Engine software on your system.
Please download a fresh copy from the system manufacturer's website, then uninstall the current copy and install the freshly downloaded copy.
 
If that doesn't fix it, then please provide these 2 sets of reports:
 
1)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 
2)  Even though you're not reporting BSOD's, please provide this information so we can provide a complete analysis:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
 

13 more replies
Relevance 55.35%

Hello everyone,

I was hoping to get some help resolving some errors that appeared in our event logs today.

The most concerning would have to be one that appeared in the system section of our database server.

Event No.: 9
Description: The device, \Device\Scsi\symmpi1, did not respond within the timeout period.

Microsoft's link had no info on the subject. I'm worried because this seems to have caused our backup to fail, which is needless to say, NOT GOOD. Right now, I'm thinking of the standard windows resolution, try, try again. However, I would like to make sure this isn't going to happen again, before the backup failure becomes a consistent problem.

Another event appeared in the system section of one of our file servers.
Event No.: 3034
Description: The redirector was unable to initialize security context or query context attributes.

This is just a warning, so it doesn't frighten me so much, and since this has been happening since before I began working here, I don't think that it is going to cause any harm. No MS link this time...I would like to get this resolved, just in the interest of thoroughness. As always, your advice is great, and much appreciated.
 

Answer:Event Viewer Assistance.

The Event ID 9 is a driver problem.

Can you reinstall/upgrade the drivers?

The Google Gods found this:
http://support.dell.com/support/top...cument?c=us&cs=19&dn=1091520&l=en&s=dhs&~f=lg
 

4 more replies
Relevance 54.94%

I got to reviewing my Event Viewer and I discovered this error

"Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147549183"
Event ID: 413

So here is what I have done and checked:
* Event starts on 3-12-2014 and occurs every time I boot the computer
* I have another computer, exact parts, exact version of Windows, no error no event ID 413
* I checked my install logs and nothing was installed on or around the date of 3-12-2014
* I checked my Microsoft updates log and no updates on either system installed around date
* Both systems have the exact Microsoft updates per my logs
* I did find this thread talking about the same thing, but I cannot access the "Stop service" part
Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147549183.
* I attached a pic of the error
* I compared "AutoRuns" on both systems and all looks well and the same

Both systems are a Windows 7 Home, 64-bit, same mobo (Asus P8P67 Pro ver 3.0), 8GB of memory on both systems, both have SSD's of the same manufacturer, PSU on both is 650W; again everything is the same.

So what do you guys think is going on and how do I fix this?

Answer:New entry in Event Viewer; critical

Hello AirPower4ever,

Nice username just to let you know.

On Autoruns when you open it, is there some entries that are highlighted yellow? If so, please right-click them and then delete them.

You mentioned it happens every time you boot-up your computer and this seems to me, as if a third-party application is causing problems. Please perform a clean boot mode and let me know if it still appears in Event Viewer.
Troubleshoot Application Conflicts by Performing a Clean Startup

Hopefully this will resolve this issue.

Thank you,
VinnyBuxton

8 more replies
Relevance 54.94%

Meow 
Gentelments and ladies, i need one very small request
Can someone share super-puper guide, blog, etc about Windows Server 2016 Critical Event ID.
What to monitor and why

Something like it
https://blogs.technet.microsoft.com/datacentersecurity/2017/01/30/windows-server-2016-security-auditing/

Thank you!

More replies
Relevance 54.94%

Today I got 3 times the error ?critical event kernel-power 41. My screen went black and the only way to wake it was to press the off button until shut down In one case I was reading my yahoo E-mail and in the other the laptop was in a sleeping mode. The requested data are:
OS ? Vista Home Premium Service Pack 2 installed on HP Pavilion HDX9200 Notebook
? x86 (32-bit)
? What was original installed OS on system? The same
? The OS is an OEM version (came pre-installed on system) ? Age of system (hardware)
? Age of OS installation bought Feb. 2008. Last clean install Dec. 2010
.CPU: Intel Core (TM) Duo [email protected] 15.20 GHz
? Video Card NVIDIA GeForce 8800 GTS Driver Ver. 8.17.12.6099 / 16 Oct. 2010
? MotherBoard HP 30E2 KBC Ver. 87.0A; BIOS HP 68DVD Ver. F.32
? Power Supply - brand & wattage. Never on battery. Always main power supply is on.
Attached is the requested file.
Thanks in advance!
Best, Anton

Answer:critical event kernel-power 41

Hello,

I had the same issue for the past 6 months.

Can you get into the bios and let me know what the cpu temp is??

Thanks,

Ely

1 more replies
Relevance 54.94%

My PC is just under 2 years old. It's a Dell Inspiron in which I upgraded the PSU (Corsair 550W) and the graphics card running Windows 7 Home Premiun 64. Until earlier this year, I had no problems with it at all. I started getting crashes early/mid Feb.

I recently (last week) replaced all the RAM, upgrading from 6GB to 8GB (Corsair). I reformatted and reinstalled Windows 7 completely. Including removing all the Dell partitions (was originally setup by them). Up until the end of Feb 2012 I had Sophos running on my machine but currently need to reinstall virus checker. I try to keep everything updated.

I updated the BIOS and graphics drivers; I cleaned my fans. I've run various diagnostics etc but I keep getting these crashes. It seems to happen particularly often when I'm playing Star Wars: the Old Republic but not exclusively.

I think I've included all the files for analysis but please let me know if I've made a mistake somewhere. [Edit: I think I made a mistake with the files so added a new post with further dump files]

Answer:Periodic crashes: Critical Event 41 (63)

Are you running a retail version of windows?

INFO

9 more replies
Relevance 54.94%

Hello, thanks for taking the time to read this and attempt to help me it is greatly appreciated! So I have an ASUS ROG Strix laptop PC with Nvidia GTX 970m, 16gb RAM, 500gb SSD, intel i7 6700HQ. I've been using it for a few months or so now constantly doing all the normal routine things I can to keep it running smoothly. I use Kaspersky and Malwarebytes both paid versions. I did a system reset a couple weeks back because I felt like there was SOMETHING running in the background that I could NOT find after countless hours of researching. Anyways my PC was running a little slow and I needed more space so I thought a fresh install was best. I'm noticing that my PC isn't performing smoothly anymore and in the event viewer I saw dwm.exe, AUDIODG.exe, Microsoft.photos.exe and zeroconfigservices.exe critical events. Also something that I find weird but not necessarily problematic is that after doing the reset when I come to the logon screen I always am trying to change it to the PIN entry and sometimes it will stay that way but it always resets after a couple times back to entering the password only. I can't figure out why..... Sometime Steam won't start and I can't open it along with a couple of other select programs.... I just don't know what's going on. I attached a Diagnostic report. I tried uploading the reliability history too but it wouldn't allow an XML file so I tried to convert it to .txt..... didn't work out too well but i... Read more

More replies
Relevance 54.53%

Hello !

There is an unexpected reboot on a 2003 server R2 Std SP1.

I see the following messages on the Windows Events :

Event 1001, BugCheck
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000027 (0x00000000baad0073, 0xfffff88009264038, 0xfffff88009263890, 0xfffff88003684a3a). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082615-14913-01.

Event 41, Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

I took the MEMORY.DUMP from the server and put it on my Workstation. I use BlueScreenView but it show nothing. I think it's because it use "minidump".


What should I do ? Did the Events (maybe the params) means something for you ?

Thanks for you help.

More replies
Relevance 54.53%

I have a Critical Kernel Power 41 in Event Viewer. How do I solve this event?
 

More replies
Relevance 54.53%

Log Name:      SystemSource:        Microsoft-Windows-Kernel-PowerDate:          6/18/2016 4:00:05 PMEvent ID:      88Task Category: (85)Level:         ErrorKeywords:      (32)User:          SYSTEMComputer:      Umaish-TabletDescription:The system was hibernated due to a critical thermal event.Hibernate Time = ?2016?-?06?-?18T11:00:05.753907500Z            ACPI Thermal Zone = Display Board Sensor            _HOT = 3312KEvent Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />    <EventID>88</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>85</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000020</Keywords>    <TimeCreated SystemTime="2016-06-18T11:00:05.759215000Z" />    <EventRecordID>1281</EventRe... Read more

More replies
Relevance 54.53%

Please help me diagnose these events and apparent, unattended shutdowns.

This is a Windows Server 2012 R2 install. I've never gotten any good help on the MS forums so I wanted to try here since Windows 8 and 2012 are similar.

I attached my events in a zip file to this post.

Is there any way to tell, from the event viewer, what happened to cause the shutdown? I have been running HWMonitor and nothing goes above 39 degrees Celsius. this box has a new 650watt PSU.

Anyone have any ideas?

More replies
Relevance 54.53%

I have a problem with a new HP p6230y that I purchased only a few weeks ago. It seems that there are a lot of people experiencing similar issues on their computers. I have searched and read tons of support articles about this problem, but have not come across one that gives a real solution to fix it.

First off my computer:

HP Pavilion p6230y
Windows 7 Home Premium 64 bit
750 GB HD
AMD Phenom II X4 810
Integrated ATI Radeon HD 4200
300w PSU
(all specs are still basic from original purchase. I have not upgraded anything yet).

When I first bought this computer I turned it on and updated windows etc... and have been installing programs off and on beginning from the first day. I have not really used it much, but it has been running ever since I bought it. (I've been trying to see if there were any hardware issues within the first few weeks of owning it). I have rebooted several times and ran my Anti virus and Malwarebytes Antimalware and AdAware many times with no issues or crashes. Except for a few things the anti programs have picked up and removed (which I already expected would happen), I haven't had any problems whatsoever. I've been planning on upgrading the graphics and PSU here shortly, so I had my brother using this computer comparing specs on different cards on the internet while I used my older one. I guess the UAC popped up when he was using it and he clicked YES. I'm not sure what program was trying to run, but he allowed it, which seems strange becau... Read more

Answer:Critical kernel power event 41 task 63

Hi -

You did exactly what I would have suggested - Windows system restore. The kernel power message had a bugcheck of 0x0 - there is nothing really to look at there - everything is zeroes.

As for the HDD running - it may very well be Superfetch.

From MSDN -

Quote:




Windows SuperFetch is an updated memory manager in Windows Vista that allows applications and files to load much more quickly than on Windows XP-based computers. SuperFetch has an intelligent prioritization scheme around the applications that you use often, and even takes into account when you most frequently use them. It pre-loads these applications into memory, so that your system is much more responsive. This eliminates the sluggish behavior that often occurs after rebooting your machine, or performing a fast user switch, or even after some idle time. Windows Vista also prioritizes your applications over background tasks, so that after a machine has been idle for some time, it is still responsive, even when background tasks are running.

SuperFetch marks a decided advantage over Windows XP's PreFetch, which took the files used by an application and grouped them close together on the hard disk. Grouping the files reduces access times when running the application. While PreFetch does provide performance improvement, SuperFetch is decidedly faster, and offers yet another reason to prefer Windows Vista over Windows XP as a destination for your applications.




Source... Read more

5 more replies
Relevance 54.53%

I have this question before I consider this an actual issue.

Because I'm an Amateur Radio Operator I shut down all power to the PC and other accessories
at the main power strip. Important to mention that I only turn the main power off AFTER
the PC has turned off the blue power light indicator on the front of the unit.

I know that Windows 8 when you "shut down" the system actually does NOT fully shut off and remains
partially powered almost like sleep. Could it be that shutting off the power main causes this error to occur?

Thanks.
Here is the error report.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/24/2014 1:45:18 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: ***********
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-12-24T18:45:18.726786100Z" />
<EventRecordID>2604</EventRecordID... Read more

Answer:Critical Event 41. The system has not shut down cleanly...

Yes it's possible. FWIW - it will give you an Event ID 41 error if you hold the power button down to turn the system off. See the link below (on Event ID 41 errors) for more information.

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

4 more replies
Relevance 54.53%

Since the time I installed the new drivers for my 8800 GTS 512 about 2 weeks ago, my PC has been crashing, kind of.

The Monitor will go black and say there is no signal. Sometimes there is an audio issue as well, kind of like a fast clicking sound that never ends. The PC does not wake up to any keystrokes and requires a manual shut down. The hardware in the PC does not appear to shut down until the manual shut down. Fans still spin, drives appear to continue to spin, etc.

After a little research I ran the Event Viewer and it indicates that it was a Kernel-Power Critical Event. This problem has happened 17 times in the last 12 days.

This PC is about 3 years old and custom built. I upgraded from XP to Windows 7 64bit about a year ago. It has never had an issue of any kind, and has run all kinds of online and single player video games, as well as common web browsing and word processing. I've often ensured its cleanliness internally with Norton Antivirus, Spybot, and Malwarebytes. Nothing major has ever been found and minor things have been corrected by those programs. Externally the PC is cleaned out with condensed air.

Theres never been any kind of overheating issue that I know of, and it seems to have started when the new video card drivers were installed.

Any ideas? I'm stumped.

Thanks!
? OS - Vista/ Windows7 ?
? x86 - x64 bit
? What was original installed OS on system? XP
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU pu... Read more

Answer:[SOLVED] Kernel-Power Critical Event

Further research has indicated that it could be a result of an outdated realtek audio driver. Downloading and installing the newest version of this right now.

17 more replies
Relevance 53.71%

I have no idea what is causing it, when i looked at the bluesreen i could see that it was a .sys file that was causing the problem

I have attached the log file made with the program from the How to create a BSOD thread.

Edit: Now that i think about it the first time i got the BSOD was when i was listening to some music on a Tumblr which used the tumblr media player, the second time was when i was looking at a vine which also uses a online media player.

Answer:Random BSOD event viewer says Critical kernelpower 41 (63)

same here dude

3 more replies
Relevance 53.71%

Here is my Build:
Windows 10 64 bit
Logitech Z333 80 Watts Multimedia Speakers (980-001203)
Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
Seagate 2TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive (ST2000DM006)
Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz (PC4-21300) C16 memory kit for DDR4 Systems
Phanteks Enthoo Pro M PH-ES515PTG_BK, Tempered Glass Window, Brushed Black Steel/Plastic Mid Tower ATX Chassis
SilverStone Technology All-In-One Liquid CPU Cooler with Dual Adjustable 120mm PWM Fan TD02-LITE
Gigabyte GeForce GTX 1080 G1 Gaming 8Gee
Intel 7th Gen Intel Core Desktop Processor i7-7700K (BX80677I77700K)
MSI Pro Series Intel Z270 DDR4 HDMI USB 3 SLI ATX Motherboard (Z270 SLI PLUS)
EVGA Supernova GS 650W 220-GS-0650-V1 Fully Modular Power Supply
I also use 2 monitors, 1 HDMI 42 TV and a 32 inch 1440p monitor.
So I have very few problems and have exhausted all the troubleshooting I could.
Monitored temps, reseated things, all except replacing things, as this is a problem there seems to be no real solution to, although, everything software related I have tried.
What happens is this. The computer will restart randomly with this error, which by the way has no bug check. It will just restart itself and go to the home screen. It typically happens when I am gaming (Players unknown battlegrounds). I do not get a blue screen or anything, just the event viewer saying what happens.
I build this in febturary, but I'd lik... Read more

Answer:Windows 10: PC Kernel Power 41 Critical Help - Event 6008 too

I can't seem to edit the page but the title says windows 7 but I have windows 10 64 bit.

3 more replies
Relevance 53.71%

Here is my Build:
Windows 10 64 bit
Logitech Z333 80 Watts Multimedia Speakers (980-001203)
Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
Seagate 2TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive (ST2000DM006)
Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz (PC4-21300) C16 memory kit for DDR4 Systems
Phanteks Enthoo Pro M PH-ES515PTG_BK, Tempered Glass Window, Brushed Black Steel/Plastic Mid Tower ATX Chassis
SilverStone Technology All-In-One Liquid CPU Cooler with Dual Adjustable 120mm PWM Fan TD02-LITE
Gigabyte GeForce GTX 1080 G1 Gaming 8Gee
Intel 7th Gen Intel Core Desktop Processor i7-7700K (BX80677I77700K)
MSI Pro Series Intel Z270 DDR4 HDMI USB 3 SLI ATX Motherboard (Z270 SLI PLUS)
EVGA Supernova GS 650W 220-GS-0650-V1 Fully Modular Power Supply
I also use 2 monitors, 1 HDMI 42 TV and a 32 inch 1440p monitor.
So I have very few problems and have exhausted all the troubleshooting I could.
Monitored temps, reseated things, all except replacing things, as this is a problem there seems to be no real solution to, although, everything software related I have tried.
What happens is this. The computer will restart randomly with this error, which by the way has no bug check. It will just restart itself and go to the home screen. It typically happens when I am gaming (Players unknown battlegrounds). I do not get a blue screen or anything, just the event viewer saying what happens.
I build this in febturary, but I'd lik... Read more

More replies
Relevance 53.71%

Whenever I play A large demanding game such as Assassins creed brotherhood or Battlefield: Bad Company 2, My computer doesn't freeze, but randomly shuts off with no warning. It never used to do this, but now I can't play any games like that. My computer was built for gaming, and I can't figure out the problem. My friend told me to look in my system events and at the same time it happened I have Event ID 41 Critical Kernel Power Error. I looked at a similar thread, And it said to disable one of my sound drivers, I looked in my "device manager" and there is no sound driver tab. I'm not even sure this is the problem, but I would like to know how to find my sound drivers so that If i have more then one i can disable one.

Answer:[SOLVED] Event ID 41 Critical Kernel Power Errors

Hi Grantika,

The faultcode you've received is basicly just the error you get when it shut down unexpectedly. This issue has been going around on different forums aswell with no definate solution.

However this issue seems to be related to the Power supply. One or more units might not get the power it needs to run properly (i.e when playing demanding games).

Do you have a PSU that covers all your PC's needs? Make sure you check the specifications on all your components.

And if you do:
Have you tried unplugging all external devices (USB HDDs, cameras etc) except for the mouse/keyboard, if so, does it still give the same issue? (So we know no external drives are draining all of the power)

4 more replies
Relevance 53.71%

my boot up takes a long time even though i have intel i7 processor and 9 gigs of ram
i dont know whats wrong with my computer but i have followed some guides like editing my MSCONFIG and registry

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 6/29/2009 11:31:21 AM
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Error
Keywords: Event Log
User: LOCAL SERVICE
Computer: David-PC
Description:
Windows has started up:
Boot Duration : 72323ms
IsDegradation : false
Incident Time (UTC) : 6/29/2009 3:28:18 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2009-06-29T15:31:21.215Z" />
<EventRecordID>216</EventRecordID>
<Correlation ActivityID="{00000001-0000-0005-5136-A33ACEF8C901}" />
<Execution ProcessID="1732" ThreadID="2248" />
<Channel>Microsoft-Windows-Diagnostics-Performan... Read more

More replies
Relevance 53.71%

Hello
I just checked my error log and I have many many errors showing that are either Boot Performance Monitoring or Shutdown Performance Monitoring, and a few Standby PM's. I bought this in Jan/Feb. I know, it's not shutting down or starting up without manually
making it do so. But it does take a long time to start up and it does seem like there is lag time with different things like typing online, using a link to a page that I'm always signed in to sometimes takes awhile or logging off sometimes takes
longer than it should.
BTW: I did receive a message here stating that there were other questions like mine already here but I looked at them and they were completely different issues. However, by the time I was done typing and pasting info there were several new ones that
were similar to mine - sorry about that but they were not there until I finished.
The specs are:
 HP dv6 Series Notebook
 Intel Dual Core CPU T6600 @ 2.20 ghz
Ram - 4 Gigs
Came with preinstalled 64 bit Windows 7 Home Premium OS
I have not seen this particular event before I guess I was looking at a different event log for applications all this time. I stopped using the computer for about 3 months because I didn't have the time to learn Windows 7. I only just recently
turned it back on a few days ago because my PC broke. (It's also an HP and only 1 yr - 2 mths old and it looks like it could be the motherboard) Anyway, on the event log ... Read more

Answer:Critical Errors in Event Log - Source - Diagnostic Performance

Hi pippin33,
I suggest that you contact HP support for guidance on a full system restore\recovery. Find your specific model version of the DV6 and locate this page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&tmp_task=useCategory&lc=en&dlc=en&cc=us&product=3987491
Start-up and shutdown should happen normally, especially with a new computer. (Less than 45 seconds startup, typically faster)
They pulled the "create your own or order system recovery disk" routine, so you are left with the recovery partition method.
If you have the Windows 7 installation disk, boot from it, and select repair the system.
Quite possibly, there is a BIOS and\or multiple driver updates. Let HP guide you on that before diving in on your own.

16 more replies
Relevance 53.71%

[img=http://img12.imageshack.us/img12/6122/eventd.th.png]

^This. Very disturbing. I am on Win 7 for just 4 days and I got at least 2 BSOD( might have got another one when I was idle because I think they correspond with the Kernel-Power Critical which are 3) . Here is the log:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 15.11.2009 17:45:15
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: bogdan-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-11-15T15:45:15.531250000Z" />
<EventRecordID>4339</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>bogdan-PC</Computer>
<Security UserID=&quo... Read more

Answer:Event Viewer Critical and Errors are full of info:(

  
Quote: Originally Posted by bogdan


[img=http://img12.imageshack.us/img12/6122/eventd.th.png]

^This. Very disturbing. I am on Win 7 for just 4 days and I got at least 2 BSOD( might have got another one when I was idle because I think they correspond with the Kernel-Power Critical which are 3) . Here is the log:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 15.11.2009 17:45:15
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: bogdan-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-11-15T15:45:15.531250000Z" />
<EventRecordID>4339</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
... Read more

7 more replies
Relevance 53.71%

Sorry for the paste, but not much help at answers.microsoft and hated retyping. I think the paste lays out clearly what I know so far. Hope the experts hear can help me figure this out.

Thanks in advance.

11 viewsRecently Win 10 Foreground.wav sound repeats every 6 seconds. Event 10 maybe?
I asked on June 16, 2017

Latest Windows 10 version 1703 with latest updates from 6/13.
I use headphones for sound very infrequently on workstation for a/v media. Just today put the headphones on to play a video and noticed a continual repeated beeping. Turning Sound Scheme to NONE stops the sound. Testing sounds associated with some different events, including Critical Battery Alarm, shows Windows Foreground.wav was the specific sound. Cannot figure cause or how to make it stop.
Went into event viewer and every about 6 seconds show 2x 10 events and one 20 and 21 events.
Shows Error Code 5 for a Microsoft.MicrosoftOfficeHub_8wekyb3d8bbwe.
Don't have Office of any form, but do have LibreOffice.
Any help appreciated.

I replied on June 16, 2017

tried edit. no go.
Nothing yellow in Device Manager.
Realtek HD Audio driver.
Used "Speakers" in both Windows and Realtek dialog boxes. Sound beeps keep showing in Sound dbox even when headphones not plugged in.
nVidia 980 with drivers.

Be the first person to mark this helpful
Someone Else > Hi,
It is possible that there are some driver incompatibilities with your audio device and the latest update on Windows 10. Have you tri... Read more

More replies
Relevance 53.3%

Hi, we have a Thinkcentre M91p which keeps losing power and switching off at non-regular intervals. Event log shows Critical Kernel-Power Event ID 41. "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed or lost power unexpectedly". The machine does not reboot though, just loses power. It has been plugged in and tested in different areas of the office, a new kettle lead has also been tested. The hard drive has been wiped and a new installation of windows 7 pro 64 bit os has been installed and the problem remains. All drivers have been installed, bios is current version. Running out of ideas! It must be a hardware fault. PC always powers back on fine after a unexpected shutdown. Unfortunately I never witness the shutdown but the event log doesnt lie. An end user initally used the pc and was having this problem and further testing has proved there is a problem. Product is still under warranty. Thanks for your help. <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />  <EventID>41</EventID>  <Version>2</Version>  <Level>1</Level>  <Task>63</Task>  <Opcode>0</Opcode>  <Keywords>0x8000000000000002</Keywords>  <TimeCreated Syst... Read more

More replies
Relevance 53.3%

Hi guys!
I had a prob with my usb and i got that fixed ( thanx to seven forums for that)
But all that's happen is my pc restart randomly.
After the restarts, i went to the event log and got this which is uploaded.

My pc specs:
Manufacturer: MSI
AMD A88X G45 Assassin's Creed Liberation HD (Motherboard - The world leader in motherboard design)

Processor: AMD A10-7700k APU with Radeon(TM) R7 Graphics.
Installed memory: 8.00 GB (6.94 GB useful)
Windows 7 64 bit

And yes, After the restarts the usb on which mouse and keyboard are connected get irresponsive,
I have to connect them to a different port after the restart too get them working.

Very annoying matter. lost unsaved data. Pls support and help me.

More replies
Relevance 53.3%

Hello im not sure this is the right place to post but i Have numerous critical errors on my machine from EventViewer...most of them are " Side by side " and " CEIP " and "WUSA" and " Kernel Power " and " Driver Frameworks-User Mode ". these are the most frequent ones that i have observed... So is there anyone to decipher these errors for me ? '


Thanks!

Answer:Windows 7 64bit, event viewer numerous critical errors.

Welcome to the forum
Did you try to use SFC /SCANNOW. See this site:

SFC /SCANNOW Command - System File Checker[2]=Performance Maintenance
Or the system Repair See olso this one:

System Recovery Options[2]=Performance Maintenance
Maybe you have corrupted system files.
Good luck

6 more replies
Relevance 53.3%

I have been having my computer randomly restart for about half a year now, and have given up on it fixing itself. It all started back in July, and there is seemingly no pattern to it.

There are 2 problems I have going on.

1. Random reboots/restarts which is tied to the Kernel Power

2. My monitor will randomly lose its connection to the video card, and the screen will turn off. A power cycle fixes everything.

I'm not sure if these problems are related, or unrelated at all. My PSU should be much more than I need, even after degradation of efficiency over 4 years of use. Additionally, I have no problems playing games such as Guild Wars 2, Titanfall, Skyrim, Planetside 2, and Civilization: Beyond Earth at maximum graphics, and don't get any crashing...with the exception of just 1 time where the screen went black and I had to restart, but that was in November or December, and hasn't happened during a gaming session since.

I have included the log from the event viewer below showing the times/patterns, and the random shutdowns from Problem 1 mostly occurs at night when I'm asleep, and the computer is being left alone for a period of time. At this point, I only have Malwarebytes and Kaspersky Pure 3.0 running (not a forced scan, just realtime protection).

I also doubt this is a RAM or CPU problem since I've played games on Planetary Annihilation that eat up a ton or RAM without crashing over a 3 hour long game.

*EDIT: I should also note that my power settings are set to be alw... Read more

Answer:Frequent random restarts, Critical Kernel-Power, Event ID 41

Update: My computer just restarted again a few minutes ago! Was playing Guild Wars 2, when all of a sudden, the computer turned off, the fan led's were still on in the back, and the computer was making a lot of beeping, then it rebooted with the keyboard not working. By forcing a power cycle, it's up and running again. I'm pretty scared right now as I only have this computer.

I'm guessing the video card needs to be replaced, due to Problem 2, as many people with this exact same card, same brand (HIS) have mentioned similar issues happening, with the screen randomly going black, etc., and having no choice but to power cycle to 'fix' it, prior to dying a few months later.

Reference 1: Rather disapointing HIS warranty/Support. | Hardware Heaven Forums

Reference 2: HIS IceQ Boost Clock H795QC3G2M Radeon HD 7950 3GB 384-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card - Newegg.com

Key note: I also decided to check the back of the video card, and didn't notice much air moving! This should be anything but the case, as the air should be pumping out the back due to the duel slot cooler design. The card 'appears' to be staying relatively cool, below 70 degrees C, but the cooler doesn't seem to be working properly. When I increase the fan speed significantly, from 1750 rpm's to about 3000 rpm's, it gets really loud, sounds a little off center/wobbly, and doesn't seem to be pushing much air out the back at all still, though you can actually start to feel it. I w... Read more

5 more replies
Relevance 53.3%

Hi, I am running Windows 7 Home Premium, and on a daily basis the computer loses signal to the monitor . The event view is Kernal Power Event 41 Critical Crash.
 
The signal loss happened once a few years ago where I removed the video card and it worked again up until the last few months it has been getting progressively worse, so I got sick of removing the card, so I now find if I shut down the power, it comes good after a while.
 
Regards
Tracey

Answer:Windows 7 Kernal Power Event 41 Critical Crashes daily

So, let's have a look at this report:

 
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 
While waiting for a reply, please also provide this information (even though you're not reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
EDIT:  Presuming that this is a desktop system - check the video card to make sure that the video cooler is clean and free of dust/dirt/hairballs, and that the fan is functioning properly.  DO NOT TOUCH anything inside the case while it's plugged in, and don't touch anything without grounding yourself on the metal of the case if ... Read more

8 more replies
Relevance 52.89%

Hi Bleeping Computer



Thanks to the help of the community, I successfully clean installed Win 10 after multiple failing attemps.

Nonetheless, I have noticed som errors in the events log (same as before clean install, by the way).
Some Error IDs are :
- 10016 : Distributed COM
- 8193 and 8194 : VSS
- 7000 : service control manager
- 37 : AppModel Runtime
- 41 (63) Kernel Power
29 : Kernel Boot
- 121: Device Setup Manager

Is this "normal" behaviour of windows 10, or if this is an issue, could you help me solve it ? I would really appreciate some help

I'm attaching a txt file of the log (only critical and errors), but if you need it in a different format, let me know
Thanks

More replies
Relevance 52.48%

Faulting application name: taskeng.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d2c
Faulting module name: svrltmgr.dll, version: 0.0.0.0, time stamp: 0x584f2bca
Exception code: 0xc0000005
Fault offset: 0x000000000021f7d3
Faulting process id: 0x1860
Faulting application start time: 0x01d29e6dedebd9b9
Faulting application path: C:\Windows\system32\taskeng.exe
Faulting module path: C:\Windows\winipbin\svrltmgr.dll
Report Id: e0417759-0a61-11e7-9c07-0050569f7630

Task Scheduler crashes and the program closes. Need help

More replies
Relevance 52.07%

Dear community
I have a Dell XPS 13 9350 model with the latest BIOS & GPU drivers that I downloaded directly from dell's website, lately I have noticed that the fan is not spinning when I turned on the laptop until some minutes later "until the laptop reach a critical temperature " and the the fan would run at maximum speed and the laptop will shut down I replaced the thermal paste but this would only delay the problem, I preform the a bios diagnosis and nothing is not normal even when fan check starts the fan would start for the test and then it will stop, today I was unable to start my laptop, Everytime I turn it on the fan would spin at maximum speed and the laptop will shutdown after less than a minute I did a BIOS diagnosis and finally I get an error  about the thermal sensor as shown in the attached picture, would you kindly help me to resolve this problem . Thanks in advance .

Answer:Critical temperature shutdown

The thermistor is a temperature sensor.  Replace the system fan - that should solve the problem.
www.parts-people.com/index.php

3 more replies
Relevance 52.07%

My T420 just went into hibernate with no warning. Upon resume it indicated the battery had reached a critical level. However, the battery was at 38% and still showed 3 hours remaining. I was typing at the time. Upon examining my power settings, the system is set to alarm at 7% remaining and hibernate at 5%. So why did it perform a hibernate with 38% left?  

Answer:Battery critical shutdown at 38%?

hey epicMark,
 
try doing a battery reset from the power manager and try again.
 
also see what happens if you uninstall and reinstall the power manager.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

2 more replies
Relevance 52.07%

Second day in succession I've had a random shutdown. Message said something like: "Windows has detected a potential problem and has shutdown to prevent damage to your system. (sic)

BAD POOL CALLER

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 0000000000000000
BCP4: FFFFFA800965BD00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091315-32697-01.dmp
C:\Users\Don\AppData\Local\Temp\WER-193207-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

CPU Load: 20%
CPU Temp: 120F (about 49C) :cry
Help me please
 

Answer:Critical Shutdown - Bluescreen

BSoDs are most commonly caused by one of your drivers. Suggest you download, install and run BlueScreenView. It will read the dump files that are created during the crash and suggest which driver(s) is/are responsible. You can then search your computer manufacturer's support pages for updated drivers.
 

1 more replies
Relevance 52.07%

I had a critical shutdown and received the following error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007A688F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101315-25927-01.dmp
C:\Users\Don\AppData\Local\Temp\WER-69592-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

=====

I confirmed that my drivers are current.

Help please. :cry :major
 

Answer:Critical Shutdown - Bluescreen

DON, install this program and post the log.
http://www.majorgeeks.com/files/details/whocrashed_free_home_edition.html
 

6 more replies
Relevance 51.66%

Okay let's see, I have a Compaq Presario Notebook, 2175US the problem is I need to disable the feature that shuts down the computer when the battery is low. I have gone to compaq tech support and they told me to switch the power scheme to always on but that's not helping. I used to be able to do it but now I dont know why after the last time I quick restored it, now it wont help.

I tried turning the alarms off, I tried putting the alarms on and put NONE under the "When Alarm goes off take this action: "

I dont know what else to do, I'm trying to do this because I think my battery has memory again. I used to use the battery in 0% for about a half an hour or something, I want to do the total drain of the battery again because again its lasting about 15 minutes and after I did it the last time it lasted about 2 hours.

If you need any more details contact me

Thanks everyone
 

Answer:Disable Critical Battery ShutDown

I think technically laptop batteries aren't supposed to get memory, but I've always been a bit fuzzy on any rechargables other than NiCads and I know a fair amount about them from my days driving RC Cars.
What you could do if you don't get an answer on how to do it from within Windows is: remove the battery find out its voltage and go to a local shop and get at or a little higher voltage light bulb and wire the battery to that light bulb, it will fully discharge the battery in a safe manner that way.
 

2 more replies
Relevance 51.25%

Description:
Error code 100000d1, parameter1 00000060, parameter2 00000002, parameter3 00000000, parameter4 ba60578c.

For more information, see Help and Support Center at
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 36 30 2c 20 000060,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 62 61 36 30 00, ba60
0050: 35 37 38 63 578c

Some body can help me ?
 

Answer:Random restarts Source:System Error Event Category: (102) Event is 1003

Inside the 1 MiniDump:




BugCheck 100000D1, {60, 2, 0, ba60578c}
Probably caused by : nvata.sys ( nvata+1378c )Click to expand...

Uninstall the nvidia drivers from the control panel
Download and install the latest drivers
 

2 more replies
Relevance 51.25%

when I run reboot stress test at Intel platform with win10 Desktop RS1 version, after some cylces test, XHCI controller show yellow bang. Event viewer showed that event id is 14.  I want to know the indication of
StartDeviceFailReason equals 3. I cannot find more info about this failure from website.Thanks a lot!









-

Provider











[
Name]
Microsoft-Windows-USB-USBXHCI










[
Guid]
{30E1D284-5D88-459C-83FD-6345B39B19EC}




















EventID
14



















Version
0



















Level
2



















Task
0



















Opcode
0



















Keywords
0x8000400000000000

















-

TimeCreated











[
SystemTime]
2016-11-25T19:48:29.908393500Z




















EventRecordID
7099


















Correlation

















-

Execution











[
ProcessID]
4










[
ThreadID]
232




















Channel
System



















Computer
LAPTOP-QQEHB4HS

















-

Security











[
UserID]
S-1-5-18












-

EventData










fid_UcxController
0x187f9ddd64a8







... Read more

More replies
Relevance 51.25%

Hello to all,
Tonight I experienced the symptom of the machine had gone into screen shutdown. It had been sitting that way for several hours. I moved the mouse, got the log in screen, saying I was still logged in and enter the password. All came up fine. I then went to do the charm bar shutdown which has been working, and it went into the shutdown with circling dots and stayed there for 10 minutes, before I powered off. I powered up and it took a longer it seemed time to boot up and then appears to be working normally! Any assistance is appreciated.
Glenn

Answer:Stuck on Shutdown - request assistance

Can't help without the info previously requested.

6 more replies
Relevance 51.25%

So basically my pc restarts whenever it wants its getting really annoying, it comes up with serious error and it either says its device drivers or ram, but ive tested my ram with the windows diag and mem test with no errors, and ive updated all my drivers, so im not sure, any help would be muchly appreciated,

this is from the event viewer, ill have to post a copy of my next serious error report and anything else that would be helpful, thanks and plz plz plz help


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/21/2007
Time: 2:34:13 AM
User: N/A
Computer: EZMIKE
Description:
Error code 1000008e, parameter1 c0000005, parameter2 805607c5, parameter3 f3283a84, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 35 36 30 37 63 35 805607c5
0040: 2c 20 66 33 32 38 33 61 , f3283a
0048: 38 34 2c 20 30 30 30 30 84, 0000
0050: 30 30 30 30 0000
 

Answer:System Error - Event Category (102) - Event ID 1003 Windows OS

got these last 4 minidumps too
 

3 more replies
Relevance 51.25%

Good Evening,

My PC is steadily failing with a variety of blue screen errors -

----------------------------------------------------------------------------------------------------

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 07/10/2010
Time: 00:06:29
User: N/A
Computer: PHIL-E2A3E8C94F
Description:
Error code 1000000a, parameter1 806f8360, parameter2 000000ff, parameter3 00000008, parameter4 806f8360.

Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 38 30 eters 80
0030: 36 66 38 33 36 30 2c 20 6f8360,
0038: 30 30 30 30 30 30 66 66 000000ff
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 38 2c 20 38 30 36 66 08, 806f
0050: 38 33 36 30 8360

----------------------------------------------------------------------------------------------------

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 06/10/2010
Time: 22:23:54
User: N/A
Computer: PHIL-E2A3E8C94F
Description:
Error code 10000050, parameter1 e4733000, parameter2 00000000, parameter3 80582627, parameter4 00000001.


Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 35 10... Read more

Answer:System Error - Event Category (102) - Event ID 1003 Windows OS

are these errors occurring out of the blue or do they happen when you run certain things? did you recently install new drivers or updates? posting the full specs of your machine and which operating system would also be helpful.
 

5 more replies
Relevance 50.43%

Hello, I recently tried to filter events of the .NET runtime provider by their event ID. This should be accomplished through enabling the .NET runtime provider with
EVENT_FILTER_TYPE_EVENT_ID flag being set in the EVENT_FILTER_DESCRIPTOR structure, unfortunately the
EnableTraceEx2 function returns 87. If I try to enable the provider with the
EVENT_FILTER_TYPE_SCHEMATIZED flag instead of the EVENT_FILTER_TYPE_EVENT_ID, the provider gets enabled so I came to the conclusion that the
EVENT_FILTER_TYPE_EVENT_ID is the invalid parameter.

Enabling the session:
The LogFileMode member of the EVENT_TRACE_PROPERTIES
structure is set to EVENT_TRACE_FILE_MODE_CIRCULAR, EVENT_TRACE_PRIVATE_LOGGER_MODE
AND EVENT_TRACE_PRIVATE_IN_PROC (<- supports this mode scoped filters?).

According to
MSDN enabling scoped filters should be possible for private logging mode sessions or am I missing something?


Useful MSDN links:

Logging Mode ConstantsEVENT_TRACE_PROPERTIES structureSystem Error CodesEVENT_FILTER_DESCRIPTOR structure including filter typesWhat's New in Event Tracing (includes scoped filter availability statement)

More replies
Relevance 50.43%

Every time I boot my laptop I get error message Event ID 10 in Event Viewer. The details are:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

I do believe that the error message is nothing to be concerned about from what I have read when I googled it, but nothing I read tells you how to get rid of it. Does anone know how I can get rid of this so it does not show up in event viewer everytime I boot?

Answer:Event Viewer Error Message Event ID10 - How to get rid of it?

idahosurge,
Read through the link below...
Hope it helps with your problem.

Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2

5 more replies
Relevance 50.43%

I have updated Windows 10 Pro to the Creators update. I have had a few event viewer errors which I managed to fix. But I don't know what this one is, I guess everyone is seeing it, does anyone knoe how is it resolved? Thanks.

"Windows Hello for Business provisioning will not be launched.
Device is AAD joined ( AADJ or DJ++ ): Not Tested
User has logged on with AAD credentials: No
Windows Hello for Business policy is enabled: Not Tested
Local computer meets Windows hello for business hardware requirements: Not Tested
User is not connected to the machine via Remote Desktop: Yes
User certificate for on premise auth policy is enabled: Not Tested
Machine is governed by none policy."

Answer:W10 Creators update Event viewer error Event ID 360

Only workaround if you are fine with it.
Managing Windows 10 Creators Update rollout for a seamless experience - Page 7 - - Windows 10 Forums

1 more replies
Relevance 50.43%

I keep getting this error message in the application log of the event viewer.



I haven't been able to figure out which application I run which produces this error. It might be Windows Defend when it scans. I'm really not sure though. Can anyone give me any insight to this error.

I have Googled this, but nothing I see makes any sense to me. Maybe someone can simplify it for me. Thanks.
 

Answer:Userenv, Event 1000 Error in Event Viewer

HI!
This helped me when I had the same problem...check it out.
User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en





Overview
The User Profile Hive Cleanup service helps to ensure user sessions are completely terminated when a user logs off. System processes and applications occasionally maintain connections to registry keys in the user profile after a user logs off. In those cases the user session is prevented from completely ending. This can result in problems when using Roaming User Profiles in a server environment or when using locked profiles as implemented through the Shared Computer Toolkit for Windows XP.

On Windows 2000 you can benefit from this service if the application event log shows event id 1000 where the message text indicates that the profile is not unloading and that the error is "Access is denied". On Windows XP and Windows Server 2003 either event ids 1517 and 1524 indicate the same profile unload problem.

To accomplish this the service monitors for logged off users that still have registry hives loaded. When that happens the service determines which application have handles opened to the hives and releases them. It logs the application name and what registry keys were left open. After this the system finishes unloading the profile.Click to expand...

Hope it works as well for you!

 

3 more replies
Relevance 50.43%

Every time I boot my laptop I get error message Event ID 11 in Event Viewer. The details are:

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

This is listed under AppInit_DLLs in the registry and the dll being loaded is nvinitx.dll, from what I can find out this has to do with the optimus function on my laptop and having it loaded is okay. I just want to get rid of the error message being logged everytime I boot.

Answer:Event Viewer Error Message Event ID11 - How do I get rid of this to?

Does anyone have any ideas on how to get rid of this error message in Event Viewer?

2 more replies
Relevance 50.43%

Welcome,
I have a problem. Every day I have this error in event viewer, system log:
{Registry Hive Recovered} Registry hive (file):\??\C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\S-1-5-21-4089430802-3287748835-2730757419-1001-0-ntuser.dat was corrupted and it has been recovered. Some data might have been lost.
This error repeats every day at about 3:00AM.
Maybe someone could help me? Thanks in advance.

Answer:Event ID 5 Kernel-General error in Event Viewer

Hi:

Just curious:
Are you running MBAM Premium (paid version), or Free?If it's Premium, what time does your scheduled daily Threat scan run? (Assuming you are running a daily Threat scan, which is the default scan schedule.) (Dashboard > Settings > Automated Scheduling > Threat Scan > Edit)

Thanks,

MM

7 more replies
Relevance 50.43%

I have an Asus notebook running Windows 7 64bit on which I had installed Kaspersky Internet Security last year.  When I turned it on recently I got a notice that I had three days left on the Kaspersky plan.  Since I had more of a dislike for the program (felt heavy and annoying), I uninstalled it through its own uninstall interface and then installed MSE.  Now a minute or two into getting the desktop a message appears "You are about to be logged off.  Windows has encountered a critical problem and will restart automatically in one minute.  Please save your work".  This forces a restart and goes into a continuous loop of shutting down and starting up, unless I intercept and shut down the computer from the user unlock screen.  The reason I ended up buying Kaspersky was due to a similar thing happening a year ago for which I ended up having to reinstall Windows 7 on the computer.  Not wanting to get to that stage of despair again, I am wondering is there something about MSE not compatible or do I have some virus that was being contained by Kaspersky that is now allowed free reign on my machine?  Having fairly aimlessly fumbled through this mess previously, any suggestions as to where to begin would be much appreciated.  

Answer:Microsoft Security Essentials and Critical Problem Shutdown, Win 7

Hello darcyq.
You had a previous topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum area, but it seems that you missed a notification, or decided that you did not want to continue there.
In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource!
You clicked the I Do Not Need Help link so the topic was cancelled
One of the Expert helpers was about to assist you, if you had responded to the message from Help Bot.
So is this another computer, or another problem, totally unrelated to the first one ??
Was the first problem fixed ?? Any details like this are always important to us, as we are not able to see things from your end ......
 
With that said, we are still willing to help you with this particular problem (related or unrelated to your last post).
 
 
Please start here - Download Screen317 Security Check from Here or Here and save it to your Desktop.
Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt
Please Copy and Paste the contents of that document.
Note 1:: If any security program requests permission to access the Internet, allow it to (the program is 100% safe)
Note 2. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message, (or similar) restart computer and Security Check should run
 
 
Next -
Plea... Read more

22 more replies
Relevance 50.43%

Warning 28/01/2008 3:23:07 PM Diagnostics-Performance 400 System Performance Monitoring
Warning 28/01/2008 2:57:37 PM Diagnostics-Performance 103 Boot Performance Monitoring
Warning 28/01/2008 2:57:37 PM Diagnostics-Performance 101 Boot Performance Monitoring
Critical 28/01/2008 2:57:37 PM Diagnostics-Performance 100 Boot Performance Monitoring
Warning 28/01/2008 5:30:28 AM Diagnostics-Performance 501 Desktop Window Manager Monitoring
Warning 28/01/2008 5:30:28 AM Diagnostics-Performance 500 Desktop Window Manager Monitoring
Warning 28/01/2008 4:56:57 AM Diagnostics-Performance 501 Desktop Window Manager Monitoring
Warning 28/01/2008 4:56:57 AM Diagnostics-Performance 500 Desktop Window Manager Monitoring
Warning 28/01/2008 4:29:45 AM Diagnostics-Performance 500 Desktop Window Manager Monitoring
Warning 28/01/2008 3:43:58 AM Diagnostics-Performance 402 System Performance Monitoring
Warning 28/01/2008 3:43:58 AM Diagnostics-Performance 402 System Performance Monitoring
Warning 28/01/2008 3:43:58 AM Diagnostics-Performance 402 System Performance Monitoring
Warning 28/01/2008 3:43:58 AM Diagnostics-Performance 402 System Performance Monitoring
Error 28/01/2008 3:43:57 AM Diagnostics-Performance 400 System Performance Monitoring
Warning 28/01/2008 3:29:19 AM Diagnostics-Performance 501 Desktop Window Manager Monitoring
Warning 28/01/2008 3:29:19 AM Diagnostics-Performance 500 Desktop Window Manager Monitoring



I have restored Vista back to the day i bought it... Read more

More replies
Relevance 50.43%

Dear forum readers,

Today I decided to disable hibernation on my system, and I set my battery critical action to shutdown.

However, while I don't like the idea of Windows dumping gigabytes on my SSD, I'm not convinced it's worse than a system shutdown in a critical battery situation.

Imho, the most interesting one would be the one that requires the least power to complete, but which one is it ? Whatever it is, the operation should better finish before battery is out...

I suppose the system shutdown when battery is critical is equivalent to "shutdown /s /f /t 0", but time and power drain may vary depending on what is running. Maybe there can even be cases where the shutdown is significantly delayed or even interrupted by some driver.

On the other hand, hibernation writes a huge amount on the disk, which can be even bigger if some big program is running, which would be power consuming too. Moreover, I don't know to which extent it can be delayed/interrupted.

Any thoughts ?

Answer:Which battery critical behaviour is more secure:shutdown or hibernate?

NovHak said:

Today I decided to disable hibernation on my system, and I set my battery critical action to shutdown....
Imho, the most interesting one would be the one that requires the least power to complete, but which one is it ? Whatever it is, the operation should better finish before battery is out...



As you can set a value for the critical power level, you can ensure there's enough power to complete either. In the Advanced power settings for my power plan I have mine set at 5%.

Personally I like to use hibernate so that I can carry on from where I left off once I can plug in the power supply. Been doing it that way since Windows 95, through XP, W7 and now W10.

3 more replies
Relevance 50.43%
Question: Shutdown Event

Hardware: IBMPentium(R) 4 CPU 2.6GH1.99 GHz1 GIG RAMXP HOME VERSION SP3Error message I keep getting: "Event provider attempted to register query "%1" whose target class "%2" does not exist.  The query will be ignored."Explanation: "An erroneous dependcey for the class in the query no longer exists, a missing class definition."This has occurred with Firefox crashing, Internet Explorer crashing (not as often), other programs.  After rebooting, it usually runs a checkdisk and reinstates "orphan" files, or repairs corrupt files.In the viewer logs AVG anti-virus keep popping up prior to a shutdown event and I've heard somewhere that it's no longer recommended.  I know that every time I come back from the reboot, AVG needs another complete update.  It's as if information is being wiped out, so that computer can't make the connection and crashes.The User Action says: 1. Compile the definition for the target class into the WMI repository by compiling the class povider mof file.2. Reinstall the program.  Relevant mof files are automatically complied when a program is reinstalled.This is obvious being managed by the Windows Management (Inventory?)Anyhow, I don't know what an mof file is.  If it's AVG that's causing this, or it's a clash with other programs, maybe that's it.  I have some freeware: Spyware Guard, Spybot Search & Destroy, Spyware Blaster, F... Read more

Answer:Shutdown Event

I think your regisrty is locked so AVG can't complete a update. It sounds like it deleted or uninstalled some files and you regisrty is still pointing to them.Spybot Search & Destroy locks the regisrty. You can try to uninstall it and than try to run the update for AVG to see if it takes. If not than uninstall it and do a reinstall.Let us know how you make out.

3 more replies
Relevance 50.02%

I have configured my laptop to shutdown when the battery is 9%. But i did a normal shutdown when power was like 2 or 3%, but forgot to charge it. Today when i switched on laptop, it may have been with very little battery left (may be 1 or 2%). After using laptop for 2/3 minutes, it just went off without any proper shutdown sequence (with hard disk clicking and just crashing shut). Is there any way like app or setting which can prevent this particular scenario e.g. switching laptop on when on below critical power setting and just crashing?
Even android phone either does not start on very low power or just starts and does a normal shutdown, not crash like this.

More replies
Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 49.61%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 49.61%

I boot system. I sign in.....system shuts down all by itself. When I re-boot it tells me it failed to to "Thermal Event" and tells to be F1 to continues.

What is "Thermal Event"?

Answer:Thermal Event Shutdown

Hello,

It basically means that your system overheated and shut itself down so as not to damage any components.
Reasons for this range from dust on the heatsink or a fan not spinning to heatsink not being seated correctly.

What is the make/specifications of the system and roughly how old is it?

3 more replies