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error code 0xC004E003 on activating win 7 professional on a Lenovo Thinkpad X230

Question: error code 0xC004E003 on activating win 7 professional on a Lenovo Thinkpad X230

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-733WD
Windows Product Key Hash: J8bZA6mhcZqo/1ndlXzMli4JtGo=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {BE307F4D-C95B-4AEC-A0C0-964831D0BF82}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BE307F4D-C95B-4AEC-A0C0-964831D0BF82}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1870495545-3259979794-2812183948</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2306CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G2ET92WW
(2.52 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20130222000000.000000+000</Date></BIOS><HWID>74910100018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>261DF31330E7D86</Val><Hash>/Zl65I/UD0zxZ4WF63qmVCFXWY0=</Hash><Pid>89405-707-0089083-63552</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x80070005
HrOnline: 0x00000000
HealthStatus: N/A
Event Time Stamp: 1:13:2016 14:58
WAT Activex: Registered
WAT Admin Service: Not Registered - 0x80070005
HWID Data-->
HWID Hash Current: MAAAAAAAAwABAAEAAAACAAAAAgABAAEAln2UkhwvcBMOKZwFJEr8h/xF6qvYWZZj
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-G2
FACP LENOVO TP-G2
HPET LENOVO TP-G2
MCFG LENOVO TP-G2
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-G2
FPDT LENOVO TP-G2
ASF! LENOVO TP-G2
UEFI LENOVO TP-G2
UEFI LENOVO TP-G2
MSDM LENOVO TP-G2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-G2
DBG2 LENOVO TP-G2

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Preferred Solution: error code 0xC004E003 on activating win 7 professional on a Lenovo Thinkpad X230

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Relevance 106.19%

Hi all,

Sorry if this is posted in wrong format, here is mine message:
So, I received Lenovo Laptop E550 with all kind bloatware and wrong language. After re-installing Windows I cannot activate it.
Error Code 0xC004e003



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3A61AEC0-2F1C-4286-88AB-D1CC7A475C4E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.150316-1651
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA ... Read more

Answer:Windows 7 Professional x64, Error Code 0xC004e003

What I don't see is a mention how and what was used to do the re-install. Nearly all the computers, Desktop and Notebook, I've restored used preactivated setups when doing a Factory Restore from the partition on the HDD or a program to access that restore [not to be confused with System Restore].

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Hello everyone. I'm having a few problems with activating my windows 7 professional and I'd greatly appreciate some help. I've done plenty of searches on the web to try some of the methods provided by Microsoft support pages and other sites.

So I guess I will start with my story before providing the diagnostic report that I found in a thread on here. So a friend got an older laptop from his work and gave it to me because I could use it. I'm not sure of everything but I know he told me that he changed out the harddrive to try and get it to work again.

He also put windows 7 professional on the laptop. So great, I get a laptop but I find that it's not activated. I didn't have the CD key, just the product ID, so I used a key finder to retrieve that. After entering in the CD key I find that it appears to work before I get an error code: 0xc004E003.

The description said: "The Software Licensing Service reported that license evaluation failed." I then look online for some solutions and find the MS support pages but none of the methods work, including the automated phone system. I'm using a older lenovo laptop and there is no option for "Use Automated Phone system" after clicking on "Activate Windows now". Only a link to Lenovos' support numbers.

Which I tried and never got a real person after an hour of waiting. So I'm stumped, I'd appreciate any help. Also, one more thing, it says it's going to attempt to automatically activate in ... Read more

Answer:Activation problems, error code 0xC004E003, lenovo laptop

I also visited this site: Genuine Windows - Microsoft Windows. It did say my copy was genuine.

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Hi
Greetings

First, sorry if my thread is not in the right location.
Second, I know this subject is mentioned a lot in here but none helped me.

I recently changed my laptops Hard Drive, when i installed windows 7 on the new Hard drive, i faced this error trying to activate it. I have searched around the web and found actually no solution, I was hoping I can get some help here, I have also checked
many threads in this community and none helped, 

I couldn't phone call Microsoft because I cant find calling option when i try to activte
even if its available (the phone call option) , i dont think it can work because I am in Kurdistan/Iraq, Microsoft has no service here.
this is a data from the Microsoft Genuine Advantage Diagnostic Tool that may be of some help



Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C012076F-1326-4A1D-B6B7-28B56C6CE0AF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-18... Read more

Answer:Error 0xC004E003 Activating Windows 7

Found the solution
Fixed my license , am really sorry I am not good at explaining to explain what i did to help you, i will simply put the pages links which helped me (if its ok) 
https://techdoors.wordpress.com/2012/09/26/activating-windows-7-oem-way/
https://blog.hqcodeshop.fi/archives/207-Transferring-Windows-7-OEM-license-to-a-new-hard-drive.html



since the steps are boring, you may need help, Email me if you needed anything .
[email protected]

3 more replies
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Toshiba Portege R930-17L
S/N: 5D016093H
(If I search on Toshiba after SN I only find it in Toshiba - Ukraine)

Bought from "Sigmanet" online shop in Romania.

It has a sticker on the back side w/ Windows 8 Pro (small sticker without product key).
It arrived with Windows 8 install CD.
On it was preinstalled Windows 7 Pro SP1 x64 (this notebook has the right to use Windows 8 and Windows 7)
Of course, the preinstalled OS was running slow and gave errors (McAfee AV preinstalled, a bunch of small apps, a.s.o.)

I reinstalled Windows 7 Pro SP1 x64 (original CD) on clean partition.
I can't activate it with the following:
Product Key: XXXXX-YYYYY-ZZZZZ-XXXXX-YYYYY
Product ID: xxxxx-OEM-xxxxxxx-xxxxx
Error code: 0xc004e003

Now, I've spoken with Microsoft Romania, they tried to help me but they failed.
They told me that the license appears to be blocked from Toshiba, so they suggested me to contact them (Toshiba) for unblocking the license or for providing a new product key.

So, I've contacted the seller. They passed me to Toshiba authorised service in Romania which avoids to help me.

Now I'm stuck. What to do or whom to contact. Everything is so blurry ...

I appreciate any response you can give me. Thanks!

Answer:0xc004e003 error while activating Win 7 Pro on Portege R930-17L

> It has a sticker on the back side w/ Windows 8 Pro (small sticker without product key).
>It arrived with Windows 8 install CD.
>On it was preinstalled Windows 7 Pro SP1 x64 (this notebook has the right to use Windows 8 and Windows 7)

Toshiba notebooks are preinstalled with Windows systems which are already activated.
The stickers you can find at the bottom of the units are OEM serial keys and such keys don?t work in connection with other different system. The OEM key belongs to the preinstalled image.

So in case you would use the Toshiba recovery disk and would install the Windows system using such disk, the serial key would not be necessary.

According to the Toshiba specification page:
http://www.toshiba.co.il/en/laptops/portege/r930/portege-r930-17l/ the notebook was preinstalled with Windows 7 Pro 64bit.

This means that Win 7 Recovery DVD was not part of the package. Why?
?because the Toshiba Recovery Media Creator software was preinstalled on such notebook. The software allows you to create the Recovery DVD containing the Win 7 64bit Pro system and image which is activated.

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Hi,
 
in the last 2 month I read quite a lot about eGPU and fortunately(at least I thought so..) I have a x230 notebook which usually works fine with eGPUs and also in some german forums there where quite a lot people with setups combining the parts I have right now.
 
Those are the PE4L-EC060A v2.1b Adapter to connect my new Zotac Geforce GTX 970 through the expressCard Slot in my X230.
My X230 has 16gb of ram and I thought that might be the problem but I have also updated the BIOS to the newest version 2.62 which should have solved the problem. I also tried with removing one bar of 8gb ram but still does not work. If I plug the expressCard adapter into my notebook it recognizes the card and i can install the drivers. But if I reboot, it hangs up during boot process before my grub loader shows up (I also tried with an usb fresh installed windows 7) and hangs there without any error or anything... I heard that if I start with the card inside it is normal that it restarts after 1 second because of the TOLUD Table which initializes again so these setups would work. But even then it does not work and freezes.. I also took a video of the booting process:
https://www.youtube.com/watch?v=ezwE--G3GtY
 
If I, like some guys recommended, plug the card in only when grub shows up, it boots but then I get the "famous" code 12 error.
 
Could it be because the zotac gtx 970 has 4gb ram?
 
I really dont know what to do anymore
 
I also did some ... Read more

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pls help...can anyone please help me how to solve the code error oxc004e003?i have been trying to find solutions to this problem but i ca't find one..hope there is somebdy knows how to solve this problem...

Answer:code error 0xc004e003

Hello Classy, and welcome to Vista Forums.

That appears to be a activation problem error. Have you tried activating Vista by phone yet?

Activate Vista by Phone

Hope this helps,
Shawn

1 more replies
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Error message when I try to activate Windows 7 ultimate : "The Software Licensing Service reported that the license evaluation failed: 0xC004E003"

Answer:error code 0xc004E003

You will have to activate it by telephone - call Microsoft.

4 more replies
Relevance 80.77%

Well I'm trying to activate my Vista Ultimate 32-bit and I get this error.
Now I've searched around and re-typing my key in doesn't work and other places say to activate over the phone.
However, I can't activate over the phone, as when I click "Activate Windows" I don't get any option "Show me other ways to Activate", it just goes to a screen that gives three options of buying a new key, re-typing my key, or contacting microsoft.
If I re-type my key, it just goes to the screen that gives me an error and if I select the contact option, it just opens the help file, which leads to the MS website and I can't find any contact number.

If it helps, I've built my computer from scratch, I bought all the parts and put it together.
I also have an OEM Vista Ultimate disk and not a retail version.

Answer:Error Code 0xC004E003

Reinstall vista. Once started. PM me and I'll help you with activation.

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my laptop was working fine until today and it says my product key is invalid
and i cant contact them by phone because my start key isnt coming there's nothing apart from my internet browser. what can i do?.

Answer:error code 0xc004E003

Are you saying that you do not have your key number? If no why not? Is it because you bought the computer with the OS preinstalled?

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error code 0xC004E003
Description: The Software Licensing Service reported that license evaluation has failed.

Any help?

Answer:I get error code 0xC004E003 when trying to activate key

you're not using crack are you? clean install and try again?

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I just realized that when I re-installed my Windows 7 Home Premium 64 Bit that I had to activate it still. I had my Key ready and entered it, however, when I did, I got error code 0xc004e003. I have no idea why this gives me an error. I even used magical jelly bean keyfinder to confirm this is the right code. Is there a real reason why this won't work?

Answer:[SOLVED] Error Code 0xc004e003

The error code 0xC004E003 simply means that the Software Licensing Service reported that license evaluation failed.
Here is what you need to do.

1. Press the WINKEY+R to bring up the Run dialog box.

2. Type SLUI 4 in the box and press OK. This will start the Telephone Activation Wizard.

3. Select your country in the drop down menu and click the Next Button. Follow the instructions on the screen and call the number that is shown there.

Follow the recorded instructions and when the telephone activation fails, stay on the line and an Activation Representative will answer. Just describe the problem you are experiencing and they will manually activate the system for you.

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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5B0F4A8E-030E-43F3-844B-5D6FB4F1B0A8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-8... Read more

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So to begin with, I used to have a Dell Studio XPS laptop that I had been using for about 3 1/2 years that finally died on me about a month ago. I just finished building my new desktop last night and installed windows just fine. However right now however there is a button that says "3 days until automatic activation. Activate Windows now." and so I clicked the button. Before my old laptop went belly up, I used Belarc administration tools to extract the Windows 7 CD key from my lap top. I have it written down and I used this Dell reinstallation disk below:

imgur: the simple image sharer

I tried inputting my CD key that I extracted from my laptop last night and it gave me error code 0xC004E003. Do you guys know of any legitimate solutions to this? I mean the other machine is out of commission so it's not like I'm trying to pull a fast one on Microsoft and use windows on two machines at the same time. Any legitimate ways to solve this issue? Otherwise I may just resort to software cracks or something like that to fix it before I can buy a new CD key.

EDIT: I should also add that this new desktop is a custom built PC. I did not just buy another dell. I bought the individual pieces of hardware for it.

Thanks!

Answer:Question about error code 0xC004E003 AKA reusing my own CD key.

Well it clearly states on the DVD you can only use that on a Dell PC, you cannot transfer a factory OEM install to another computer.

Comments about using software cracks are against the rules. You need to buy a new key and use a different installer.

3 more replies
Relevance 79.13%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
Windows Product ID: 00359-OEM-8992687-00118
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2BCC8FD5-B365-4957-A754-C2D30410368F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1... Read more

Answer:0xC004E003 error code ..how to solve the problem? =(

Hello acotazchot and welcome to Seven Forums.

Error Code 0xC004E003 usually occurs when product activation fails. If you were trying to activate your copy of Windows 7 you may want to try telephone support.

1. Click Start, and in the Search box type : slui.exe 4
2. Press ENTER on your Keyboard
3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person.

error code: 0xC004E003 - Microsoft Community

EDIT: Please follow the diagnostic information provided by NoelDP in Post # 3.

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Relevance 79.13%

dear friend,my Pavillon DV5 with windows vistra OEM ask to enter a new key code but come a error 0xC004E003, what can i do?tanks

Answer:Vista activation code error 0xC004E003

More info. I take it the DV series is their laptop, you say it's an OEM disk, and it's asking for a new activation key? Did you just re-install the operating system (Vista) and you are at the activation part or did a message descend down upon your computer from the vast void of the internet and for no apparent reason it is asking you for the Microsoft Vista 25 digit activation key? Did you install any new major hardware? You should have a legal key on the back or under the battery now sometimes. Sometimes if it does not activate you must click the button to change the key, but then you enter the same key that is on the laptop, and then it works.

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Relevance 79.13%

seller refurbished laptop - dell vostro 3750
reinstalled windows 7 home premium
activation not accepted by software licencing service
microsoft site says windows is genuine

HOW CAN IT BE ACTIVATED - 20 DAYS LEFT
thanks




Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7BFBE87C-38C4-42ED-A1E9-B8232FE3CC74}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Off... Read more

Answer:Windows 7 activation error code 0xC004E003

If you have the product key then try to Activate Windows 7 by Phone

3 more replies
Relevance 79.13%

I am receiving this code 0xc004e003. I run windows 7 on hp pavilion dv6z 2100 purchased in 2010. I called Microsoft and they were able to find my product key on my computer, because the sticker on the back is rubbed off. they told me I needed to contact
hp for further help, my product key is blocked. HP won't do anything because it is out of warranty, and I need to buy a 1 year support contract. Is there anything else I can do besides pay HP?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {04939C9A-D744-41E1-BCB0-56972A081277}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By:... Read more

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Hi,
I was updating my windows 7 premium windows on my laptop to windows 10 using the windows update tool and ran into bit of a snag. Mid way of the update my laptop turned off due to thermal overheating. Upon starting laptop after it had cooled down, laptop started rolling back to the previous version of windows. Rollback was flawless except for losing the activated windows key.

The few options of restoring key is out for me, such as, the sticker behind laptop is not there anymore (its an old hp g62 laptop), possible code within box is also not an option, the code I got from produkey software is giving me error 0xC004E003, the option to activate through phone is absent in slui.exe 4 and system restore option is out too (possibly due to no recovery partition available).



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4AA27CD7-122E-44CE-B749-F8A74908F3E7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
V... Read more

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Hi Everyone,

Recently my HDD died and my wife bought me a nice shiny Crucial V4 SSD (128gig).

I downloaded the windows 7 installation disk and reinstalled windows 7 onto the new SSD, everything went perfectly until i tried to activate it using the code off my pc case and i got the above error code.

I'm busy putting all the updates onto it now

What can i do next

Many thanks for any help provided


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D18E1FA9-A951-4552-B184-F27828AC3F42}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002... Read more

Answer:New install onto SSD - Activation Error code: 0xC004E003

You cannot use the OEM_SLP Key to activate an installation from a Retail/Download disk - you MUST use the Key from your COA sticker, or Proof of License label.

Change the Key to that, using the link at the bottom of the System properties page - you may need to activate by phone.

3 more replies
Relevance 79.13%

I have done a clean reinstall of Windows 7 Home Premium x64 SP1 on and Acer Aspire 5738G Laptop that I originally purchased Brand new from a large trusted company.

I am having trouble activating "error code 0xC004E003"

I got that error using a product key a programme retrieved for me before I done the clean reinstall. I did not know about the product key sticker on the bottom of my laptop at that time.

The key on the sticker won't even type all the way so I can't even test that key, I had the same problem and with that key on the last install and was told i had the wrong ISO now this ISO is no different.


This laptop has been in for hard drive repair with new image, now I don't know what key the they used to activate. I would assume the same one(hopefully)

I had BSOD problems and thats why I have done a clean install which has fixed all the problems I had previously.

what can I possibly do to activate asap I only have three days to fix this?

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CEED3D18-97F1-4599-B8A1-368407ED36C0}(1)
Is Admin: Yes
TestCab: 0x0
Le... Read more

Answer:Windows Activation Error code 0xC004E003

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

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Relevance 78.31%

Hi
Win 7 activation is failing due to error code 0xc004e003
I will post the MGAD Tool results at the end of the post, but first I'll explain the full situation (in case it helps)
A friend asked me to sort out their PC as it was stuck continually attempting, and failing, to downloading new Windows updates.
When I took a look, I noticed it had the option to upgrade to Win10. After checking with them, they said they would give it a try so I installed it.
After a bit of playing we noticed the graphics card wasn't fully compatible and would no longer let them play Minecraft (their kids favourite game), so I used the revert to Win7 option.
However, after Win7 had been re-installed it started saying that I needed to be authenticated. Upon trying to I just get the code 0xc004e003 even though (as far as I am aware) it was fully authenticated previously.
The details from MGAD follow:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0B55F1B5-BCD3-424E-8118-8C855739D9A1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Nam... Read more

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Relevance 78.31%

My hard drive failed a couple of weeks ago on my dell precision, I ordered a new Silicon Power SSD and installed it but when trying to activate windows using my product key got some error (different from this one) but after trying slui 4 and slmgr /rearm and trying to enter the key again i just get this one. The installation on my HDD before it died was definitely genuine (but i think OEM key?). The only answers i can find to solve this is to contact Microsoft activation phone number but i don't get that option when it asks me, and i cannot find the number online.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-733WD
Windows Product Key Hash: J8bZA6mhcZqo/1ndlXzMli4JtGo=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6C0246C6-384F-4A66-B1EF-1FA2E79F29D4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A... Read more

Answer:New Hard drive - error code 0xC004E003 Windows 7 Pro 64 bit

There is something odd going on here:


Code:
Windows Product Key: *****-*****-*****-*****-733WD
<PKey>*****-*****-*****-*****-BBBBB</PKey>
How was the original Windows 7 installed on the system?

8 more replies
Relevance 78.31%

hi,I'm running windows 7 ultimate 64 bit. I've run into some activation problems, getting error code 0xC004E003 when I try enter a new product key as provided by Microsoft.I've had a look at all the discussions on these forums and none of them have helped as yet unfortunately.Please help!thx

Answer:error code 0xC004E003: windows 7 activation problems

hi,I'm running windows 7 ultimate 64 bit. I've run into some activation problems, getting error code 0xC004E003 when I try enter a new product key as provided by Microsoft.I've had a look at all the discussions on these forums and none of them have helped as yet unfortunately.
Hi
The error code  0xC004E003 simply means that the Software Licensing Service reported that license evaluation failed.
Here is what you need to do.1. Press the WINKEY+R to bring up the Run dialog box.2. Type  SLUI 4  in the box and press OK. This will start the Telephone Activation Wizard.3. Select your country in the drop down menu and click the Next Button. Follow the instructions on the screen and call the number that is shown there.
Follow the recorded instructions and when the telephone activation fails, stay on the line and an Activation Representative will answer. Just describe the problem you are experiencing and they will manually activate the system for you.Hope this helps.Thank You for testing Windows 7

Ronnie Vernon MVP

17 more replies
Relevance 78.31%

i have custom build computer and i was using activated windows 7 ultimate when i upgraded to windows 10 which turned out to be complete ****
after the update there failed which made computer go into endless loop of restart-update fail-restart
i had to go back to windows 7 and had to reactivate it and now getting error code 0xC004E003

i also found on another thread to run

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar

and then first it said duplicate exists or files are missing
and now it's saying it is used by another process

the "net stop" said that it was stopped successfully

edit
i also ran REN %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens. bar tokens.old

made a reboot and ran the whole process for net stop again

which now lead to error code 0xC004F050

i ran
www.microsoft.com/genuine/validate
which says that windows installed to my computer is genuin
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows... Read more

Answer:windows 7 ultimate activation error code 0xC004E003

The installed Product Key is the infamous Lenovo Stolen Key - which was permanently withdraw and blocked by MS before the release of WIndows 7 - and was never valid on any computer.
Even had it been valid, it would only have been so on machines preinstalled with Ultimate by Lenovo.
You motherboard is a retail one, and cannot support any OEM_SLP Key

You need to reformat and reinstall using genuine media and Key.

1 more replies
Relevance 78.31%

hello Team,

I'm running Windows 7 Professional Service Pack 1 64 bit. I was reinstall the windows. Now i have run into some activation problems, getting error code 0xC004E003. Kindly find below mention MGADiag report and help me to resolve the issue.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-24367
Windows Product Key Hash: X4WgiP3vVX7OQBzgBQK28v5AR8o=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {00A0C62F-3CE8-44FE-9EFF-FC8D3F6D3AF8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N... Read more

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Relevance 77.49%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {AFC413E6-C31A-4E75-A69D-EAB4ECDD2A6D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-2... Read more

Answer:Windows Activation Error, error code 0xC004E003

Welcome to our forum TSNKami.

Your system will never activate in the state it is in now.
Your system has a blocked/stolen Lenovo product code.

From your log.






Quote:
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM


The way you solve this problem is buy Windows 7 from a proper dealer and installed it with the proper matching COA key.

1 more replies
Relevance 77.49%

Hi everyone,

I've just made a fresh windows 7 install on my laptop, but can't activate it, since I get the error code indicated above. Can't activate over phone either since the option is completely absent and slui.exe 4 doesn't work (just shows me the screen to buy a new product key, type a different one or contact microsoft to help resolve the problem). Here is the diagnostic report, hope it helps:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-8T4YH-KM9TB-4PY2W
Windows Product Key Hash: WoIzABGnhIILQfDi6my3D0qPYn4=
Windows Product ID: 00426-OEM-8992662-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D2A62AC3-FD17-4057-9419-9E539D7593D4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N... Read more

Answer:Windows activation error, error code 0xC004E003

Give this a try:
error code 0xC004E003: windows 7 activation problems

9 more replies
Relevance 77.49%

when i reinstalled my copy of windows 7 ultimate it gives me a error code 0xC004E003

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Relevance 76.26%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {BB85C70D-465F-4247-98AB-EF9B2E731B79}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_... Read more

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Recently after getting a fresh install of windows 10 on my ThinkPad T450s, I occasionally get BSOD while in the middle of doing various tasks (word processing, web browsing, onenote, etc.). Because of the fresh install, I downloaded many applications so I don't know what's causing the issue. The error code is 0xdead039e, but I couldn't find any information about it online. Any help would be appreciated.

DESKTOP-92VPPHA-Wed_01_20_2016_135015_19.zip

Model: ThinkPad T450s
CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20Ghz
RAM: 8.00 GB
Hard Drive: 500 GB HDD
Graphics: Intel HD Graphics 5500

Answer:BOSD Error Code 0xdead039e on Lenovo ThinkPad T450s

All 4 dumpfiles are :


Code:
*** WARNING: Unable to verify timestamp for Netwtw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwtw02.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck DEAD039E, {121e0009, 12507ba, 11af0000, 0}
Probably caused by : Netwtw02.sys ( Netwtw02+7f2d5 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Unknown bugcheck code (dead039e)
Unknown bugcheck description
Arguments:
Arg1: 00000000121e0009
Arg2: 00000000012507ba
Arg3: 0000000011af0000
Arg4: 0000000000000000
Debugging Details:
------------------

CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xDEAD039E
PROCESS_NAME: Sy... Read more

0 more replies
Relevance 73.8%

Recently after getting a fresh install of windows 10 on my ThinkPad T450s, I occasionally get BSOD while in the middle of doing various tasks (word processing, web browsing, onenote, etc.). Because of the fresh install, I downloaded many applications so I don't know what's causing the issue. The error code is 0xdead039e, but I couldn't find any information about it online. Any help would be appreciated.

Attachment 59827

Model: ThinkPad T450s
CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20Ghz
RAM: 8.00 GB
Hard Drive: 500 GB HDD
Graphics: Intel HD Graphics 5500

Answer:BOSD Error Code 0xdead039e on Lenovo ThinkPad T450s

All 4 dumpfiles are :


Code:
*** WARNING: Unable to verify timestamp for Netwtw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwtw02.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck DEAD039E, {121e0009, 12507ba, 11af0000, 0}
Probably caused by : Netwtw02.sys ( Netwtw02+7f2d5 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Unknown bugcheck code (dead039e)
Unknown bugcheck description
Arguments:
Arg1: 00000000121e0009
Arg2: 00000000012507ba
Arg3: 0000000011af0000
Arg4: 0000000000000000
Debugging Details:
------------------

CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xDEAD039E
PROCESS_NAME: Sy... Read more

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I got a notice from the Levono Solution Center that runs regularly on my ThinkPad with the Result Code above and the message "PCI Express Status Test - FAILED". I've gone to the Support site, but cannot find what this means, or what I need to do. Can someone point me in the right direction?  













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Answer:ThinkPad X230 Tablet; Result Code: WME001000-WIUVJH

We recently heard of this problem on another system (not X230 Tablet).  At this time I believe it is a bug in the diagnostic problem and nothing is wrong with your system.  

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I recently purchased an X230 thinkpad.I am having some issues, specifically;a. the screen is a yellowy colour - this seems to only be at night, not during the day!b. the right click on the bottom of the touchpad does not work conistently - sometimes it acts like a left click instead of a right click - this is incovenient as i do a lot of editing work in WordI ran a Linux check and these issues did not occur - so I think it may be software related - I am using Windows 10 Pro.Does any one have suggestions?thanks

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Hi Sirs/Madams, Good Day. I would like to seek for your humble assistance if ever you have any idea on how to fix the whole plate of the x230 keyboard. What happend was accidentally I spilt a huge amount of coffer in my unit. i immediately placed my laptop upside down to run any liquid in the keyboard, how ever after a couple of hours, i cannot use it any more. when I tried to swithed it off, and try to switch-on; no avail. Will there be any chance that i can still recover the whole keyboard? since i tried to use other keyboard (same model) and it worked. also the power button does not function anymore.  Thanks thanks

Answer:keyboard Fix lenovo thinkpad X230

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you spilled coffee on your Lenovo ThinkPad X230 and afterwards, the keyboard stopped functioning.
 
Refer the hardware maintenance manual of X230 to understand how to perform installation and disassembly of hardware components.
 
Hope this helps!
Best regards,
Mithun.





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HelloI have one question.From what I read it is impossible to replace the processor in X230, and here is my question, would it be possible to replace the entire motherboard with the processor for a stronger one?I care about this because I'm looking for a mobile laptop.

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I have a Lenovo ThinkPad X230 (which I love dearly) and have a few question about ports and booting.  I would first like to verify that the port on the left side of the laptop directly above one of the USB ports is indeed an ExpressCard 54.  I have searched the web, but have yet to find a definite answer, and my user manual simply stated "ExpressCard."  Furthermore, I would like to know if it is possible to boot an operating system from said port using an ExpressCard 34 SSD (64GB).  I have the intention of installing openSUSE 12.3 to the potential SSD and be able to boot from it.  I greatly appreciate any help.  I  would post an image of said port, but I am being told the image file is much too large.













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Answer:Lenovo ThinkPad X230 Expresscard Help

Yes, this slot is indeed for the Expresscard and no, unfortunately you cannot boot from it.

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Hello. I have lenovo ThinkPad X230 with Windows 10/64bit In Device manager I get some missing drivers: Base System DevicePCI\VEN_1180&DEV_E823&SUBSYS_21FA17AA&REV_04PCI\VEN_1180&DEV_E823&SUBSYS_21FA17AAPCI\VEN_1180&DEV_E823&CC_088001PCI\VEN_1180&DEV_E823&CC_0880 BCM20702A0USB\VID_0A5C&PID_21E6&REV_0112USB\VID_0A5C&PID_21E6 Biometric CoprocessorUSB\VID_147E&PID_2020&REV_0001USB\VID_147E&PID_2020 H5321 gwUSB\VID_0BDB&PID_1926&REV_0000USB\VID_0BDB&PID_1926 PCI Simple Communications ControllerPCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AA&REV_04PCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AAPCI\VEN_8086&DEV_1E3A&CC_078000PCI\VEN_8086&DEV_1E3A&CC_0780 ACPI\LEN0068\5&2890D699&0ACPI\VEN_LEN&DEV_0068ACPI\LEN0068*LEN0068 ACPI\LEN0078\5&2890D699&0ACPI\VEN_LEN&DEV_0078ACPI\LEN0078*LEN0078 Maybe somebody can help me?Thanks.

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Hello. I have lenovo ThinkPad X230 with Windows 10/64bit In Device manager I get some missing drivers: Base System DevicePCI\VEN_1180&DEV_E823&SUBSYS_21FA17AA&REV_04PCI\VEN_1180&DEV_E823&SUBSYS_21FA17AAPCI\VEN_1180&DEV_E823&CC_088001PCI\VEN_1180&DEV_E823&CC_0880 BCM20702A0USB\VID_0A5C&PID_21E6&REV_0112USB\VID_0A5C&PID_21E6 Biometric CoprocessorUSB\VID_147E&PID_2020&REV_0001USB\VID_147E&PID_2020 H5321 gwUSB\VID_0BDB&PID_1926&REV_0000USB\VID_0BDB&PID_1926 PCI Simple Communications ControllerPCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AA&REV_04PCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AAPCI\VEN_8086&DEV_1E3A&CC_078000PCI\VEN_8086&DEV_1E3A&CC_0780 ACPI\LEN0068\5&2890D699&0ACPI\VEN_LEN&DEV_0068ACPI\LEN0068*LEN0068 ACPI\LEN0078\5&2890D699&0ACPI\VEN_LEN&DEV_0078ACPI\LEN0078*LEN0078 Maybe somebody can help me?Thanks.

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I have a 4 year old Lenovo Thinkpad X230 computer.  Since I upgraded to Windows 10 (two years ago?) my computer has randomly shut off with no warning.  There doesn't seem to be a pattern with regard to when or how this happens.  The computer starts normally every time.  This can happen upwards of 5 or 6 times in an hour (although sometimes it can go several days without shutting off). In the last year (since June 2016), the computer has been evaluated by three different technicians on three different occasions (June, October, January).  Each found no hardware issues, no issues with fuzz/dust, no obvious software issues, no malware or other viruses.  Personally, I have explored the answer on the internet and fiddled with the settings relating to sleep mode (among other suggestions) and nothing seems to have worked.  I recently was advised to revert to the original windows 10, undoing all the updates and additional installations that I've put on the computer.  I did this, and miraculously it helped (although it still shut off twice since then.  This was in February).  In the last two weeks, I was forced to upgrade back to normal and the problem has returned.  Additionally, the first person who looked at my computer (back in June 2016), told me that this was aparently a common problem with Windows 10 and that the only way to fix it was to revert to Windows 8.   I would like to not have to do this, if poss... Read more

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I have a Lenovo X230, running Kubuntu 14.04. When I disconnect the slice battery at the bottom the system resets, it's very annoying. What's worse is that it seems like jostling the system, also can cause it to power cycle. I don't really have a need to remove the slice battery very often, but essentially if I put the laptop into standby, and put it in by laptop knapsack, the system is off after I get where I'm going. Thoughts? I saw somewhere that allegedly, when you unlock the battery, some thinkpad utility gets notified to switch the power, I wonder if the hotplug is a software only solution, and not doable in standby. Steve Ramage 

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Hi, My Thinkpad X230 tablet screen is not truning on.  It just shows the dark blank screen.The power button is on, all other indicators are green.I have tried removing the battery, holding Fn button etc. Can someone help to resolve this issue please.. Thank You. 

Answer:Lenovo Thinkpad X230 Tablet - Display Problem

If it is under warranty, call for service, rather than dealing with it. The first step is to unplug it and remove the battery. Press the power button 5 times, holding it for 10 seconds on the last push. Put it back together; plug it in, and try again.

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Touch screen, pen, and usb/bluetooth imputs work fine but the trackpad stops working several seconds after bootup/log in. I've removed and reinstalled the latest lenovo trackpad drivers which fixes the problem for several seconds and then the trackpad/touch pad stop working again. After every restart again they work for a few seconds and then stop. Are there any other possible sollutions? 

Answer:Lenovo X230 tablet Thinkpad/trackpad not functioning

welcome to the community!
 
please check to make sure your trackpad is not disabled in your bios.
 
for reference, on my t60p, i have the trackpad disabled in bios because i never use it ( trackpoint evangelist here ). regardless, when i'm at the windows 7 login screen, my trackpad is active. as soon as i'm logged in and i've got a windows desktop, the trackpad is inactive. i'm not sure why i have that small window where it works, but there it is, fwiw.
 
cheers.

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i have a lenovo x230 and its stuck on a screen and all it says it boot menu.  Any help would be great thanks 

Answer:Lenovo Thinkpad x230 stuck on boot menu

I would need to see it to be sure, but my guess is that the hard disk was logically damaged.  That means the boot record or partition information was wiped out.  It could also be a disk hardware error.  Do you have a backup?

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Hello,  I'm having some trouble with turning on my laptop. The problem originally started when some keys on my keyboard stopped working. I cleaned the keys, restarted my laptop, tried a previous restore point and then did a hard reset after nothing worked to fix my laptop.  After hard resetting, I tried turning on my laptop and it did not turn on. So far, I've plugged in my laptop into the adaptor, plugged the adaptor directly into the wall outlet, and removed the battery and plugged in the laptop. The one thing I have noticed with my laptop is that when I plug in the adaptor, the battery and sleep lights turn on for a moment, then the sleep light turns off, and the battery light will stay on momentarily but then it will blink off after a few seconds. What else should I do? Thank you

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Relevance 70.52%

Hello,  I'm having some trouble with turning on my laptop. The problem originally started when some keys on my keyboard stopped working. I cleaned the keys, restarted my laptop, tried a previous restore point and then did a hard reset after nothing worked to fix my laptop.  After hard resetting, I tried turning on my laptop and it did not turn on. So far, I've plugged in my laptop into the adaptor, plugged the adaptor directly into the wall outlet, and removed the battery and plugged in the laptop. The one thing I have noticed with my laptop is that when I plug in the adaptor, the battery and sleep lights turn on for a moment, then the sleep light turns off, and the battery light will stay on momentarily but then it will blink off after a few seconds. What else should I do? Thank you

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All,

First, I will say that I have searched and tried many options to no avail. Here is the history: I bought my laptop with Windows Vista just over 2 years ago (HP G60) with the option to upgrade to Win7 Home. I did a clean install of Win 7 after receiving the disks and replacing the hard drive (it went bad 1 year + 3 days after purchase). I have a dual boot system with XP and 7 Home. It has been working great and nearly flawlessly since that activation.

Last week I had an opportunity to utilize the anytime upgrade to 7 Pro, so I entered the key and it upgraded to Pro with no problems. I didn't realize it needed to reactivate until this morning when I got to work and a screen popped up stating that the Win7 Pro product key you typed is invalid for activation, error code0XC004E003. I have attempted "slui.exe 4" and I only have 3 options, none of which include the telephone option.

I have been to the windows website and been able to get updates, and have run the mgadiag.exe program (results below). The windows website also states that I have a genuine product per the online tests, so I am at a loss.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OE... Read more

Answer:Unable to activate "anytime upgrade" - Error Code 0XC004E003

All,

Problem solved via Windows Answers Forums. Turns out I got a bum upgrade... Will no longer trust co-workers and their stories...

Thanks anyway.

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Hello, I can not activate windows 8 on my sister's computer. It is a genuine license, she bought the laptop in US at walmart.
When I want to activate it gives me error code oxC0000022 and error description: {Access Denied} A process has requested access to an object, but has not been granted those access rights.

I can't activate by phone since it won't give me that option.

Here's the .txt from the diagnostic tool.
DiagnosticReport.txt

Also, I tried to run windows update because apparently she hasn't even updated to windows 8.1, it passed more than an hour updating and rebooting the machine, at the end it said it couldn't update and it restored the computer back.

Sorry for my bad English, I'm in Mexico.

Answer:Need help activating W8, error code oxC0000022

It sounds like there are permission issues due to some corruption in your installation. I've seen this happen a couple of times, and even though there is a chance you could just fix it, I recommend creating fresh installation media using the tool from Microsoft's website and re-doing the installation.

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Hello. I have a Thinkpad X230. I'm trying to drive video to a Samsung LCD TV via the mini displayport,with a mini displayport  --> hdmi adaptor (i've tried two adaptors now). The X230 detects the the Samsung TV when connected, both in the Sound and in the Graphics Properties. You can hear the connect / see the PC screen flash when the cable is plugged in. Unfortunately I can't get any sound or video on the TV. (I just tried connecting to a Dell Monitor and was able to get it to work.) The TV takes HDMI from my Dell laptop just fine on the same cable/input to the TV.The other problem is that in trying to adjust settings, now when I plug in the HDMI cable via the adaptor, the PC screen goes blank, it seems to be trying to make the TV primary, and the TV is getting the signal, so I have to pull the cable out to get the PC display back. Any ideas on setting / adjustments? ThanksAlan  

Answer:Lenovo Thinkpad X230 HDMI mini displayport problem

Hi Alan,
 
Welcome to Lenovo Community!
 
Can you check uninstalling the current graphic driver from Control panel -- Program & feature option, and download the latest version from the below link.
 
Intel HD Graphics Driver for Windows 7 (32-bit), Intel HD Graphics Driver for Windows 7 (64-bit)
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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I get an error message saying "Windows can't activate right now." Error Code: 0x8007007B

Answer:error code 0x8007007B when activating windows 8 Ent

I had the same issue and found this fix on a blog:
I came across the following error message when activating Windows 8 Enterprise x64 RTM en-gb, downloaded from MSDN:
?Error 0x8007007B  The File name, directory name, or volume label syntax is incorrect.?

The Solution
Using the key provided to you (MSDN etc.) you will need to run the following in an
elevated command prompt ?
if you are new to Windows 8, click Start ?> type ?cmd? ?> right-click on a command prompt and select ?Run as administrator? in the bottom of the page:
Next type the following commands:
slmgr.vbs /ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
slmgr.vbs /ato
The first command will update the key.
The second command will activate Windows.
Replace the "XXXX" bits with your Windows 8 Key (you do need to enter the dashes and you don't need to surround it with double quotes).

Siv
Graham Sivill - Martley, Worcester. UK

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Windows can not activating Error Code 0x8007007B what is the solution for that error?

Answer:Windows can not activating Error Code 0x8007007B ...

Try a phone activation,very simple and easy.http://www.thewindowsclub.com/activate-windows-8-by-phone

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Windows can not activating Error Code 0x8007007B what is the solution for that error?

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Do anyone know how to solve this problem? This problem occurs even when I choose the default configuration. 

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I am having issue in activating windows, cmd is not working at all. when I was activating through product key, error 0xC004F063 showed up. there was windows vista initially in this laptop, but now its windows 7 ultimate... I really want someone to help me.. plus when I play videos in real player or vlc media player, the video lags and im just unable to watch it. though I can see videos online. Other thing I was thinking about is to install windows all over again, but I am kind of afraid because the error code I have mentioned above is something related to bios. please some one help.







Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A49B0243-78E9-499B-805C-84C9C66197F9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Da... Read more

Answer:problem is activating windows, error code 0xC004F063

The installation is counterfeit.
You have an OEM_SLP Product Key from an ACER machine on a DELL computer - which can never legally work anyhow - built almost two years before windows 7 was released.
You need to reformat and reinstall using genuine media and Key.

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My X230 has recently started to display the 0xc000021a error code and blue screen when I restart.Any advice on how I remedy this situation?I am not a technical engineer so please no jargon.Thanks

Answer:X230 Error Code 0xc000021a on restart only.

Hi Michaeljsteer,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with Blue screen error on your ThinkPad X230.
 

Run Microsoft fix it tool and scan for file and folder problems automatically.
Download and install ThinkVantage system update utility from Lenovo support site, and run the application to update all the latest drivers and application for your system.
Run system scan from Lenovo solution center.
Please go to my computer ? C drive ? Windows ? System32 ? copy Minidump folder to desktop with compressed format, upload it to any 3 rd party cloud drive and provide us the link, so that we can verify the error file and assist you further.   

Hope this helps.
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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start from few weeks ago, can't use finger reader to boot. after remove software and other relate driver, reinstall, still wouldn't work. found another post talk about similar issue but no answer the error message is E7210005 I'm sure there's a way other then sent the whole thing back to repair for one little reader.

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Relevance 66.01%

 Hello, I just bought my tablet 3 weeks ago and I haven't done anything on it other than install Adobe, Autodesk, Blender and other general use software and plugins... but last week when  I turned my tablet on it started doing something with the boot system... it hasn't done it again, but I want to know what was that all about? it took about 5 minutes to do whatever it was it did.
 
 Anyone knows? (see attached image).
 
Link to image
 
Moderator note: image larger than 50k converted to link per forum rules:  Lenovo Community Participation Rules

Answer:Strange boot error on my Thinkpad X230 Tablet.

No problem. The system just ran diskchk - a windows utility to check the integrity of your drive. That normally happens after an unusual shutdown.

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LENOVO 88986DG ThinkPad T61, XP Professional, Docking station problems When undocking the laptop, I open the start menu and click on the undock option, the laptop is then undocked. However when the laptop is put back in to the dock. The USB keyboard and mouse do not respond. A restart of the laptop is required for the keyboard and mouse to work.

Answer:LENOVO 88986DG ThinkPad T61, XP Professional, Docking station problems

I'm suddenly having the same problem. If I resume from hibernate undocked, then hibernate and resume while docked, the usb Keyboard and Mouse no longer work until reboot.

2 more replies
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Hey there! I just signed up to this blog in search for an answer to my quest. I've heard a lot of good things about Lenovo ThinkPad W540, and I would like to make sure that I am getting what I really need to stay up to date, in this everyday changing technological world, for a while before making a purchase.So far, this is what I got in my wish list:Intel Core i7-4700MQ Processor (6MB Cache, up to 3.40GHz)Windows 7 Professional 6415.6" FHD (1920 x 1080) LED Backlit Anti-Glare Display, Mobile Broadband ReadyW540 NVIDIA Quadro K1100M 2G16GB PC3-12800 DDR3L (4 DIMM)500GB Hard Disk Drive, 7200rpmDVD RecordableIntel Dual Band Wireless 7260AC with Bluetooth 4.01 Year Depot or Carry-inI would like to know what are the major differences between the above items, which I have in my wish list, and the ones below:1) Intel Core i7-4930MX Processor (8MB Cache, up to 3.90GHz)2)15.5? 3K (2880 x 1620), IPS LED Backlit Anti-Glare Display, Mobile Broadband Ready, Color Sensor3) W540 NVIDIA Quadro K2100M 2G4) 32GB PC3-12800 DDR3L (4 DIMM)5) I would like a 1TB hard drive but they don't come at 7200 rpm, i guess the one in my wish list works fine.6) Do I need a more sophisticated Optical Drive from the  DVD Recordable in my wish list? I guess whay I am trying to investigate is if I can function in the music production world with a Thinkpad  W 540 with the specs already in my wish list? And, what difference would it make updating this machine with the specs below. Yo... Read more

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i have upgraded  X230 harddrive and installed OS from Backup, my fingerprint did work fine after upgrade for 3 month after that fingerprint just started giving error  E7210005 (cannot enrolluser, cannot update passport, cannot find finger print sensor), but in the device mananger panel it show that it is workng properly, when i open biometrics in control panel it shows that my device is not availabe.(i have also allowed fingerprint port in the bios). i reinstalled windows, update finger print drivers and software (from lenovo and also tried the ones from original manufacture-Authen tech). i tried to change the group policy setting, and also created new user wit admin privillages and also enabled all the sevice settings. but the problem error remains the same, it has been a moth now trying to search for solution but still nothing has come up. wat worries me is that the device manger shows that the FP device is working properly 













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Go to Solution.

Answer:Lenovo X230 FingerPrint Error

If you re-installed Windows and this problem still happens, I'd say there's a strong possibility that your fingerprint sensor has failed and needs to be replaced.  Even if the device looks OK in Device Manager, this really doesn't mean much.  All it means is that Windows can talk to the USB device that hosts the fingerprint sensor, but the fingerprint sensor itself could still be malfunctioning.
 
Some things that can help confirm hardware problem:
1.  Shut the system off, does fingerprint green LED flash slowly?  If so it means that the sensor contains some fingerprint templates so lets try to clear them.
2.  Turn the system on and press F1 to enter BIOS setup
3.  Go to the Security menu and choose Fingerprint, then clear the fingerprint sensor.  You should see a message about success or failure.  Failure definitely means HW problem.
4.  If you see a message about success clearing the fingerprint sensor from BIOS, then shut the system off again.  The green LED should not be flashing anymore because you cleared the sensor in BIOS.  If the green LED still flashes, then it means HW problem because the fingerprint templates were not really cleared.
 
So try the above steps to try to confirm the HW problem, or just call service in your country and request help.

8 more replies
Relevance 63.55%

How to fix it? Been reading all the problem here but it didn't help me. It suddenly happen when I try to power on the Laptop. Been using it for 2 years this only happen now please help.

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Relevance 63.14%

Hi All,I've bought LENOVO X230 THINKPAD TABLET, i7-3520M, MULTI-TOUCH on eBay, and I got it with a broken motherboard.  I couldn't turn it on when I opened the box, and I gave it to IBM's service in Israel. Now they just told me that they don't have the part, and they are waiting to get it from the US only next week. It means that I will use my NEW computer only 2 weeks after I got it!It relly make me feel very disappointed from Lenovo's quality! Does it make sense? I needed it for work and now I'm working with a terrible computer! How is it happen to a company like Lenovo that they sell a new expensive computer with a broken motherboard??? Don't they have a quality control ? Do I deserve a compensation?  

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Relevance 63.14%

Hello, I have a Thinkpad X230 running Windows 10 operating system.  Recently I started recieving the following message upon startup. There was a problem starting C:\Program Files (x86)\Thinkpad\Utilities\PWMTR64V.dll Reading through other forums I realized that the Power Manager is not supported on windows 10, I had upgraded from 8.1.  I tried uninstalling the Power Manager but it is not in the Programs and Features.  I also tried installing the latest version of the Power Management Driver for windows 10, but upon reboot I got the same message.  How can I uninstall the Power Manager, as I am not able to uninstall the program the traditional way?

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Relevance 62.32%

I've been using Windows 7 Professional 32 bit on my current Dell laptop for 4 years. This morning I began receiving an error code stating that Windows is not Genuine. Below is the diagnostic report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9YRFB-GDF6B-QXPBG
Windows Product Key Hash: n/0C0UlHiCkTBBoqha8GX6gFpvM=
Windows Product ID: 00371-835-0495334-85716
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D7FCFB19-5100-43DD-A81D-9B854265B772}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/... Read more

Answer:Error Code Saying Windows 7 Professional is Not Genuine

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.


Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

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Hi everyone, hope you can help me out with this issue I am having.  I bought a new X230 a couple weeks ago along with the additional 6 cell slice battery. However, I have been having a problem.  When the slice battery runs out the system won't go into sleep; instead when I close the lid on the laptop it turns off completely and when I reboot it all of the programs / app have closed.  It's like the system has a hard power off when that happens. When I reboot, I get this message that says: "Battery 2: There is an error."  Clicking on the replacement options links goes to a 404 page.  (Thanks Lenovo!)  http://screencast.com/t/LLlmqaQ1NJ5k Looking in the Lenovo Solution Center in these cases the secondary battery is listed as "not available".  http://screencast.com/t/PlYdomKZU Anything I should try or should I be getting a new battery from Lenovo?  Is this a common problem?

Answer:Lenovo X230 Slice battery error and problems

Hey there!
 
Can you tell us what model (machine type) of X230 do you have and what operating system it is running? The machine type can be found on a sticker on the bottom of the unit. This will help me assit you with the errors you are recieving.
 
Also, have you checked your power manager settings? It is possible to have a PM setting to turn the laptop off when the lid is closed and/or when the slice battery dies.





Thank you for being a part of the Lenovo Family,Catie--------------------------------------------------------------------------------Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Donate KUDOS and Click "Accepted Solution"

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Hi,

I have an update error code 80073712 with my windows 7 professional 32 bit system for few months. I tried sfc /scannow and also system update readiness tool to resolve the issue with no success. Also "windows feature turn on/off" is empty. Kindly help me to solve this problem.

Thanks, Best regards
AnupamAttachment 343203

Answer:Windows 7 Professional 32 bit update error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

We need the CBS.log file and the CheckSUR.log file particularly

5 more replies
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I was working with Nasdaq here:  http://www.bleepingcomputer.com/forums/t/602025/not-sure-what-this-issue-is-maybe-malware-etc/
 
In the process a couple of important thing got messed up - most importantly is:
 
Kaspersky had to close (numerous times) because of a problem (don't know what) and I cannot get it to work.  I really need this to work.  I have no clue what the issue ie
 
Quickbooks Pro could not load license data. May be missing or damaged files.  I went to www.quickbooks.com/support/register.html but could not figure it out - Error Message 3371
 
I looked online and tried the QB Install Diagnostic Tool but it could not finish.  I think it is because I use XP.
 
Can someone please help??  Thanks so much.
 

Answer:XP Professional - Quickbooks Pro 2013 Error Code 3371

Have you tried uninstalling Kaspersky and reinstalling? After uninstalling use the Removal tool here and then reinstall. If you have a license file then back it up to a flash drive.
 
For Quickbooks you can call. Click on Fix an error and the telephone number will appear.

38 more replies
Relevance 61.91%

I tried to reinstall windows 7 after installing my new Asus M5A97 LE R2.0 mainboard, but the process stops at 1-2% and throws the 0x8007045D
Error message. I quick formatted and repartitionated the HDD. Still the same error. I tried again after low formatting the HDD with partition wizard,
repartitionated again, still getting Error 0x8007045D.

Also updated my bios, ran chkdsk and partition wizards sector check, which both say the HDD is fine, installed xubuntu and archlinux without any problem, reformatted and repartitioned again, changed my SATA-Controller in BIOS from AHCI to IDE, took out 1 RAM module, tried win 7 professional 64-bit without SP1 and win 7 prof. 32-bit. I ran the Installation Disk in both, UEFI and normal mode (of course with gpt partition table in uefi mode and mbr in normal mode), tried different SATA connectors and cables and burned and tried every single iso at least twice (with different programs).

I'm still getting Error 0x8007045D with every single setup I try.

System Specs:

Mainboard: Asus M5A97 LE R2.0 with BIOS Version 1602
Previous Mainboard: Asrock N68C-S UCC
RAM: 2x2GB DDR3 Dual Channel 1333MHz
Video Card: Gainward Nvidia GeForce GTS 450
HDD: Western Digital WDC WD10EALX-009BA0 1TB
CPU : AMD Athlon II X4 640 4x3Ghz
ODD: Optiarc DVD RW AD-7260S

Also interesting:
When I try to wipe out the disk with diskpart after booting the installation disk, it also throws an I/O Error but I don't know what to do about that.

W... Read more

Answer:Error code 0x8007045D during Windows 7 Professional x64 Installation

Hi,

You covered a lot, so the only thing I can think of is to take the CD/DVD drive out of the equation (although I note you did install a Linux distro using that, in addition to PW).

Download the appropriate Windows 7 ISO here, then use this tool to write it to a 4GB USB flash drive, which also makes it bootable. Insert the drive into a USB2.0 port, and then boot from that and try the installation.

The error is usually an I/O error....although I don't know why you should be able to install a Linux distro and not Windows. Did you install all the motherboard drivers prior to attempting to install Windows 7?

Regards,
Golden

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This post had the exact same issue I am having with a friends computer. I have attached the logs and error. This one is really kicking my butt and need to resolve this quickly. Any help would be greatly appreciated!
Also here is the components file: Components

Answer:Windows 7 Professional 32-bit Update Error code 0x8007370b

You have a problem with the COMPONENTS hive - I'll take a look at it, and get back to you, but it could take a while.

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I've seen this error message and solutions for other models, but none of the fixes seems to apply or work for the ThinkPad.I get this error at Start Up and can't load Windows. I've reseated the hard drive. BIOS Start up settings are: Network boot:  PCI LANUEFI/Legacy Boot: Both   -UEFI/Legacy Boot Priority Legacy First   -CSM support: YESBoot Mode: QuickOption Key Display: EnabledBoot Device List F12 Option: EnabledBoot Order Lock: DisabledAny ideas? I can't get it to load to windows and it won't let me reimage either. Any help would be greatly appreciated.     

Answer:Error: pxe-e61 media test failure lenovo x230 table

Good day and welcome to the community.
 
Sorry you're having difficulty.
Unless you're actually trying to PXE boot to a network, the error you're seeing often denotes a problem with your HDD (or SSD if so equipped). Essentially, the BIOS doesn't see the drive and steps through the boot device list until it gets to the PC LAN and tries that.
 
If you look at the StartUp tab of your BIOS and expand the Boot item (1st image below), do you see any identifier for your HDD (similar to #5 in the 2nd image below)?
 
Regards.
 
Ref:

 

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Hi everyone, so I own a Lenovo E530 with Windows 7 and just earlier today I plugged in my optical mouse into it, about 10 minutes in, Windows gave me a "not enough power message" for my USB 3.0 ports on the left side and they just stopped working. I have 3 USB 3.0 ports on the left side of the laptop, and one USB 2.0 on the right which works just fine.From there it gave me Code 10 for Teredo Tunneling Pseudo-Interface in the Network Adapter section (which I was able to fix via a registry change) and now what is left to fix is the Intel USB 3.0 eXtensible Host Controller which I cannot seem to fix. I have tried the uninstall/reinstall processes, with Intel's own drivers and Lenovo drivers which were just older version of the Intel USB 3.0 drivers, over and over yet it is still stuck on Code 10, where it will not start. I never really overused the USB ports either, aside from plugging in a portable USB fan and portable hard drive here and there, and a USB dongle for a wireless mouse and keyboard (Logitech all-in-ones), that is pretty much all I have done with it. I do not believe the ports are not bad or anything, although it may be a hardware problem, but all 3 USB ports still give power on my fan and external HDs when I plug it in, it is just that Windows does not recognize it and nothing happens when I plug something into. But on the other hand, the USB 2.0 port reads just fine and recognizes everything. I have also tried the Troubleshooter multiple times, but everytime... Read more

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Hi,can you please help me solve this problem? I've been having problems with my internet connection (works fine on other devices). It takes a lot of time to get started with the connection - it's very slow in the beginning... Thank you!! 

Answer:Lenovo B50-70 hardware scan shows this error code - Result code: WWF00F008-HK0X2L

Hi MacKapu ,
 
Welcome to Lenovo Community.
 
The error code does match possible issue with the Wifi  based on code Windows: Wifi:00F(test)008(result) 
 
Such code thou would be best interpreted by Lenovo tech support team using their tool and your Serial number.
 
It would be best to give them a call for the code 008 (WWF00F008-HK0X2L) result and likewise would be able to advise how to proceed just in case that the WLAN card itself have hardware issue based on the test. 
 
Especially if you have already tried uninstalling and reinstaling drivers for the WLAN card , maximize performance by turning off power management WLAN property and setting to highest on roaming tendency  or even doing complete factory reset aka OKR (everything wiped out but restored to out of the box setting )  . 
 
Note:  
highlights to link  available for further reference
 
Please get back to us on how things would go . 
 
Regards ,

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Relevance 61.09%

I've been having a problem updating my windows 7 professional 64bit for a while (Code 8007370B). I have tried to use microsoft fix it, the SURT, the SFC Scan all to no help. Reading the other posts, I believe it is a "bitflop" that Tom982 mentioned. Anyways, here are the files requested in the Windows Update Posting Instructions.

Any assistance would be greatly appreciated!

Thanks in advance,
Spew

Answer:Windows 7 Professional 64bit Update Error Code 8007370B

CheckSUR found the following problems

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-t..chxreadingstringime_31bf3856ad364e35_6.1.7600.16385_none_6baa41720aa2b58a.manifest
winsxs\manifests\amd64_microsoft-windows-s..rep-instrumentation_31bf3856ad364e35_6.1.7600.16385_none_8620c4120ae21b0a.manifest
winsxs\manifests\amd64_netfx-aspnet_webadmin_users_b03f5f7f11d50a3a_6.1.7600.16385_none_be918bff95b9bbc5.manifest
winsxs\manifests\wow64_microsoft-windows-i..l-keyboard-0001041f_31bf3856ad364e35_6.1.7600.16385_none_082aea0b95bea8f9.manifest
winsxs\manifests\x86_microsoft-windows-i..pliqation.resources31bf385$ad364e3_8.0.76z0.16385en-us_6$ee0a14e7e25ecb.manifest
winsxs\manifests\amd64_microsoft-windows-s..iagnostic.resourc%s_31bf3056ad364%35_6.1.%600.163 5_en-usde55b4b$d07767f'.manifest
winsxs\manifests\amd64_desktop_shell-search-srchadmin.resources_31bf3 56ad364%35_7.0.%600.16305_en-us805a99c%c2e587d%.manifest
winsxs\manifests\amd64_microsoft-windows-i..-optional.resources_31bf3856ad364w35_8.0.5600.163 5_en-us09122aan762607dd.manifest
winsxs\manifests\amd64_microsoft-windows-i..iagnostic.resourc%s_31bf3 56ad364%35_6.1.%600.163"5_en-usc6238f8%2ccfd01!.manifest
... as you suspected, they are the result of bitflips - about which, more later.

There are a huge number (over 2500) of errors in the CBS.log - although many are duplicates, either from different days/runs or from system retries.


Please open Windows Explorer and navigate... Read more

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I have a Windows 7 Home Premium machine with Office 2007 Pro installed.
I wanted to try Office 2010 without removing Office 2007. However, when I tried to install it I get the following error:
Microsoft Office 2010 Professional Plus has encountered an error during setup. I took a look at the setup log and it is error 1603.
Now, please do not tell my try the solution on Microsoft's Office Social site. I've tried that and several things, but nothing seems to work and I am at my wits end. Someone, please help.
Here is the end of the log:
Successfully rolled back install of package: OfficeMUI.en-us path:C:\MSOCache\All Users\{90140000-0115-0409-0000-0000000FF1CE}-C\OfficeMUI.msi
Error attaching to OSE, error 0x00000000
Stopping running ose
LIS: start uncaching for download "{90140000-0016-0409-0000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-0016-0409-0000-0000000FF1CE}-C"
LIS: start uncaching for download "{90140000-0018-0409-0000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-0018-0409-0000-0000000FF1CE}-C"
LIS: start uncaching for download "{90140000-0019-0409-0000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-0019-0409-0000-0000000FF1CE}-C"
LIS: start uncaching for download "{90140000-001A-0409-0000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-001A-0409-0000-0000000FF1CE}-C"
LIS: start uncaching for ... Read more

Answer:Can't Install MS Office 2010 Professional Plus - Error code: 1603

This can occur when the installed edition is different from the one you are trying to upgrade it to. Or it could be a a permission issue.
Please try to run the upgrade as an admin and see if it helps.
Also see; Microsoft Office Professional Plus 2010 encountered an error during setup You receive an &#34;error 1603&#58; A fatal error occurred during installation&#34; error message when you try to install a Windows Installer package
But I'm sure you must have seen both these threads.
Unless someone else comes up with a solution here, perhaps the option for you would be a clean install.

7 more replies
Relevance 61.09%

Hi Guys. I have been experiencing this issue for some time. At first I ignored it but I would really like to get it resolved. My issue is pretty much identical to the issue found here: Windows 7 Professional 64bit Update Error Code 8007370B Basically I receive the above error code when I try to check for updates, it happens almost instantly after I click the button. I also get 2 updates (KB2709715 & KB2679255 Shown in attachment) that constantly install every time I shut down my machine, I have tried using various windows update fix tools but all have ceased to fix my issue. I am pretty stuck now, i have followed the instructions in the previous thread but it looks like it is out of my knowledge base.

Answer:Windows Update Error Code 8007370B (Win 7 Professional 64bit)

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

1 more replies
Relevance 61.09%

Hi,
i have 3 days to activate this new Virtual Machine with W7-32.

result of MGADiag report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PJTT9-JGGYG-3FGFW
Windows Product Key Hash: o5DLAQpMd/HhdD5xHBee9TqXTZw=
Windows Product ID: 00371-835-1190334-85738
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2D95D485-950C-42BE-BC02-5024560322FF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF... Read more

Answer:Win7 Professional-32bit: activation error code 0xC004B100

I'm glad to answer this to the posting above - I activated the n'th time and now it worked
So just try again and again activating and it should work...

1 more replies
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Hello Is Thinkpad x230 tablet compatible with "Thinkpad W700 Mini dock 2.0"?  Regards

Answer:Is Thinkpad x230 tablet compatible with "Thinkpad W700 Mini dock 2.0"?

Hi Bidabad,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding using W700 Mini dock 2.0 with your Thinkpad x230T
IMO it is not compatible with this model.
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

3 more replies
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Apologies if this is reprising and earlier question on this topic. I have recently acquired an old-ish second-hand ThinkPad X230 [2325SWK build with a G2ET91WW (2.51) BIOS], accompanied by a ThinkPad UltraBase Series 3 docking station [P/N 0B67692] which has an empty 2½" bay.I need advice on the following issues:1    The X230 currently has an SSD installed [Samsung 128GB MZ7TD128HAFV-000L1] which will not be large enough for the programs and program data that I have planned to install.  I would like to upgrade to a 1 1TB SSD, and I propose to clone the contents of the existing 128 GB drive to a 1 TB Samsung 850 Evo [MZ-75E1T0B].  Are there any SATA or other firmware issues that I should be aware of before acquiring the 1 TB drive, arranging for its cloning and for the replacement of the current 128 GB drive?2    I would like to populate the empty 2½" bay on the UltraBase Series 3 docking station with an HDD, and the model I have in mind is a 2 TB Seagate BarraCuda Hard Drive [ST2000LM015].  Again, I'd like to know if there are any hardware, firmware or other issues before acquisition and installation.I'd be grateful for any help on either of these two issues in an Australian context.

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  Hello,

I upgraded my lenovo thinkpad t440p (20AN00CBRI) from Windows 7 professional x64 to windows 10 . Now, after all the updates (provided by microsoft and lenovo) to the laptop I encounter the following problems :

>> the Power Manager aplication from windows 7 it's not present anymore on windows 10. I understand that on Windows 10 this it is not needed anymore but this is a big issue : " The CPU FAN is not working at the same speed like on windows 7 and It is very slow (!??!?!) " because of this the laptop heats very bad and it is very deficult to use specially for typing . :(
>> Another thing, I thing the heat dissipation in the design is poorly done for a laptop meant for business .
>> Also, the heat (left side of the laptop CPU, GPU and SSD ) always present by heating I mean > 50 Celsius degrees even in idle mode with the battery out from the laptop and no aditional software installed but only the default upgraded windows 10 .

Please let me know if this is " known heating issue with lenovo thinkpad t440p product code 20AN00CBRI " with this product. I want to get a replacement but hopefully without the heating problem . And let's not forget this is an expensive product designed for business ussage and it is kind of disappointment that it's not delivering the necessary fiability for a business product !!!

Thank you,
Best regards,
Bogdan DAMIAN
[email protected]

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Bonjour,mon ordinateur à commencer à avoir des écrans bleus de la part de Windows 7, en effectuent des tests (RAM, HDD ect), le logiciel Lenovo Solution Center m'indique un problème sur le Pipeline de texture.Je n'est pas u d'écran bleu depuis 1/2 jour, depuis que j'ai changé certain paramètres dans le BIOS et dans le Gestionnaire d'alimentation de Lenovo.Mais j'ai remarque que mon processeur était un i3-3120M mais Lenovo m'indique sur leur site que le processeur de base dans mon pc est un i3-2370M.Cela peut-être un problème ?, sur le processeur j'ai bien vus une étiquette avec un numéro FRU..., je pense donc que c'est celui d'origine. Apres plusieurs écrans bleus j'ai installé les lancer WhoCrashed, il me dit :On Sat 04/06/2016 10:41:21 GMT your computer crashedcrash dump file: C:\Windows\Minidump\060416-18985-01.dmpThis was probably caused by the following module: ntoskrnl.exe (nt+0x6F400)Bugcheck code: 0x1A (0x41790, 0xFFFFFA80013B8790, 0xFFFF, 0x0)Error: MEMORY_MANAGEMENTfile path: C:\Windows\system32\ntoskrnl.exeproduct: Microsoft® Windows® Operating Systemcompany: Microsoft Corporationdescription: NT Kernel & SystemBug check description: This indicates that a severe memory management error occurred.This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.The crash took place in the Windows kernel. Possibly this problem is caused by another drive... Read more

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There is getting an error code :2149842967 after performance the C:\Windows\system32\wusa.exe while installation of a patch update  on Windows 7 Professional X64 without internet, no option automatic download and installtion and cannot install the
patch file. The problem may be the windows update service and something service is wrong for Windows update. what is solution for the update and error code ?? 

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Hi, Greetinds!

My OS is Windows 7 x64. Since March 2014 I updated my Windows 7 Home Premium to Windows 7 Professional online, except to the Security Update for the below followings failed to installed (Error Code 80000FFFF):

Internet Explorer 11,
Microsoft.NET Framework 3.5.1,
KB2862330, KB2862973, 2912390, 2916036, 2929961, 2930275, 2483630, 2913431, 2918077, 2919469, 2923545, 2929733, 2929755.

I had ran the followings fix:
Microsoft Fix it 50202,
Hotfix for Windows (KB947821) &

sfc /scannow, then follow by

1. Manually reset Windows Update components (How do I reset Windows Update components?), the following commands at a command prompt results shown:

The module " for the 4 following " was loaded but the entry-point DllRegisterServer was not found
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe qmgr.dll

The mould " for the 9 following " failed to load
regsvr32.exe msxml.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe initpki.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wuweb.dll
regsvr32.exe muweb.dll

2. MicrosoftWindowsUpdateAutoDiagnostic (Problem Found: Check for missing or corrupt files - Detected & Problem installing recent updates - Not fixed)

With the above solutions but the problem is still persisted. I Need someone help?

At... Read more

Answer:Windows 7 Professional Security Update failure (Error Code 80000ffff)

.NET 3.5 is part ofWindows 7 - so we can't use the usual trick of uninstalling/cleaning it out.

There are a mass of what appear to be simple download failures in the update log file - but nothing informative in the CBS.log file
These failures relate to updates as early as KB2862973.

Please run the CheckSUR tool, and post the CheckSUR.log file


Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

8 more replies
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Hello! First post on this forum but been browsing for some time. My machine: ThinkPad S430, type-model: 3364-5HG, Win 7 x64, 500 GB HGST HDD. My problem is notably similiar to this one: https://support.lenovo.com/us/en/documents/ht082504.The problem occurs on very irregular basis, at times a couple of times a day but other times it goes weeks between the interrupts. It starts with some sort of short mechanical sound from the HDD, similar to the one when you turn the laptop of by pressing and holding the power button (only do this if I absolutely have to, it feels like choking someone with a pillow). After the sound, the screen freezes for a couple of seconds before the short bluescreen mentioned in the link occurs. The rest is as follows by the link above. Basically the only difference is the HDD brand (HGST in my S430 and Samsung in the link). After reboot (with power button during the automated reboot after bluescreen when the error code occurs), the laptop works fine.  It's getting quite annoying when this happens and also the suspension of not knowing when it will happen next is not good for my heart. What to do? Thanks in advance! Regards,Nicholas

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Relevance 59.04%
Question: Error 0xc004e003

I have this message on system properties "3 days until automatic activation. Activate windows now." I clicked it to activate, a window appears and says the product key you typed in is invalid for activation. I tried changing product key but I got this error code 0xc004e003.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {FFA90D20-A105-4283-BF82-7E523A8C6B21}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N... Read more

Answer:Error 0xc004e003

Your machine is a Dell
The Product Key is for a Dell.
There is one problem - your machine originally shipped with Vista installed in 2007, two years before Windows 7 was released.
OEM_SLP Keys such as this can ONLY be legally used on machines which shipped with the OS installed.


You need to reformat and reinstall with the original Vista, or use your WIndows 7 License Key to activate the current install.

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Hello! Checking the hard drive (WD10JPVX) with Lenovo Solution Center on Lenovo ThinkPad Edge E540 the results are: Use the error code below and contact Lenovo support at http://support.lenovo.com Targeted Read Test: FailedResult code: WHD01V002-UL7VOJDate run: 01/07/2016 Where can I get information about this error? Thank you in advance!

Answer:Lenovo E540 - Lenovo Solution center error code

Hi FG1,
 
Welcome to Lenovo Forums!
 
Can you please share the system serial number, MTM number and the test run time through private message from the below given link.
https://forums.lenovo.com/t5/Welcome-FAQs-Knowledge-Base/How-to-send-a-private-message/ta-p/345685
 
Please help me with the above requested details to assist you further.
Thank you, have a good day.
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!
 
Regards,
Naveen.v

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Relevance 58.63%

hello. i scanned mysystem using LSC and iut gave me the following result Storage devicesDisplay nameSAMSUNG HM160HI - 149.05 GBsManufacturerSamsungModelSAMSUNG HM160HISerialS18PJDNS104726FirmwareHH100-12Size149.05 GBsCache8.00 MBsTemperature42 CPhysical sector size512Logical sector size512Logical sectors312581808Supported standardsATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPISpec versionATA-ATAPI-7 T13 1532D version 0Partition schemaMBRIndex 1Partition typePrimaryFile systemIFS, HPFS, NTFS, exFATLabelSystem ReservedMount pointG:\Serial264D6489Size100.00 MBsUsed28.33 MBsFree71.66 MBsIndex 2Partition typePrimaryFile systemIFS, HPFS, NTFS, exFATMount pointC:\SerialCC638811Size38.96 GBsUsed34.45 GBsFree4.51 GBsIndex 3Partition typePrimaryFile systemIFS, HPFS, NTFS, exFATLabelNew VolumeMount pointD:\Serial7E3BE8F9Size109.98 GBsUsed15.77 GBsFree94.21 GBsDiagnosticsSMART Status TestPassedTargeted Read TestFailedRandom Seek TestPassedFunnel Seek TestPassedSMART Short Self TestWarningSMART Drive Self TestWarning  can anyone please guide me what should i do?













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Answer:LENOVO Thinkpad x201 showing hardware test Result code: WHD01V002-WK5CCH

First, its a good idea to remove your serial number from the post. The diagnostics points to a possibly failing hard drive. (the part that stores the data on the pc). Ensure you keep good backups of your data just in case it completely fails. Next, you should get in touch with lenovo and make a warranty claim so they can look at it or advise you accordingly or maybe contact an authorized service center.

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Thinkpad 755 keeps starting with error 161 and 163,any one know what they mean or where I could find out, (tried IBM),Do you know of any good repair help sites ect.Its begining to get to me and I'm slowly going nuts rather quickly

Answer:help with thinkpad error code

refresh

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Relevance 58.22%

So I deleted windows 7 off of an old machine and am trying to install it on a new machine. I keep getting error , which I assume is because it still thinks its 'in use' on the old machine.

I am trying to get to phone setup to resolve this but cannot make phone activation appear.

I've tried everything in this thread:
Activate Windows 7 by Phone

I've removed the serial number and tried bringing up slui with no internet but it will not let me activate by phone. Even with no internet, it still gives mt the same error number (how is it even contacting the activation servers with no internet?).

Typing in slui.exe 4 takes me to a screen that lets me buy a new product key or change the key but there is no phone option or " show me other ways to activate" (internet is unplugged).

This is using Windows 7 Pro 64-bit edition. It was bought as an upgrade copy from digital river. I got the key using a keyfinder program from the old machine before wiping it.

Here is my MGA report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5D4B79D1-8E34-4C54-B6C5-FEDF07D3AD5C}(3)
Is Admin... Read more

Answer:Activation error 0xC004E003

Quote:
Windows Product ID: 00371-OEM-8992671-00004


This OEM licence is only valid for an ACER/PACKARD or GATEWAY machine, so you cannot activate it on another computer. Doing so would violate the terms of the licence agreement which is specific to the original machine.

For the new machine, you will need to purchase a retail licence of Windows 7.

I'm a bit confused by your MGADIAG report too. I've never seen two instances of a different product key reported before.






Quote:
Name: Windows(R) 7, OCUR add-on for Ultimate,HomePremium,Enterprise,Professional,ServerHomePremium,Embedded
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 4a8149bb-7d61-49f4-8822-82c7bf88d64b
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00170-972-900102-00-1033-7601.0000-2992013
Installation ID: 005480558152208186153883339635022604208014330542373856
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: J64XX
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 10/28/2013 11:26:54 PM
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Appli... Read more

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Relevance 57.81%

My original harddrive kept failing and was on the brink of death, so I replaced my laptop with a new HD. I managed to recover the CD key before I removed the HD. I did a fresh install of windows 7 on the new HD, installed all drivers from HP and attempted to activate my software so that I could upgrade to windows 10. When I entered my CD Key, it attempts to activate before stopping and saying that it failed and I received the 0XC004E03 error. I kept trying to enter the cd key, but to no luck. I don't get the option to call microsoft. I also used the jelly bean key finder and these are the  results    Windows 7 Home Premium Service Pack 1Product Part No.: X15-37379Installed from 'OEM' media.Product ID: 00359-OEM-xxxxxxx-xxxxx match to CD Key dataCD Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx Any help would be greatly appreciated!

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