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IE11 upgrade but showing both old version and IE11 as well ?

Question: IE11 upgrade but showing both old version and IE11 as well ?


Am from SCCM , I deployed to IE11 to all users but few users still showing IE11 and older version when I run the SQL query with help of Inventory

why both versions showing, as I know the IE11 is update ...but in Add remove program nothing showing in Installed update IE11 update showing

Please click answer If it works Thanks KMI

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Preferred Solution: IE11 upgrade but showing both old version and IE11 as well ?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Good Afternoon,

I am running into issues trying to upgrade to IE11. It looks like there are several issues in my CheckSUR Log, but I am not sure how to fix them. I have ran SFC /scannow a couple times and no errors have been identified. I have been having this problem for a couple months now and have just been using Chrome. I have also had several issues with the Aero Effects and Themes as I have to troubleshoot that multiple times a day.
I am receiving error code '3FD' from Windows Update regarding IE11.

Attached is my log.

Thank you in advance for your help!

Answer:IE11 Update/Install Issue - Trying to Upgrade to IE11

hello and welcome skohon now personally I would download IE11 Download Internet Explorer 11 for Windows 7 from Official Microsoft Download Center - it says on my machine I already have it if yours does the there is something quite wrong.

If it is not on your machine then you save the above to downloads and then do what is in this Install or uninstall Internet Explorer - Windows Help

I have done this myself on odd occasions and it saves you having to muck around with updates.

First you might like to run this though in safe mode if necessary
Disk Check and run the /f and /r switches if necessary.

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I was having issues with a website using IE11 so I rolled it back to IE10. Now I am having issues with a bunch of websites. I want to go back to IE11 but the installation errors out every time. I have tried installing all of the prerequisite upgrades, but am still not having any luck. Any ideas?

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I have 7 email accounts on our Exchange server for different business and personal roles.  I have always used OWA instead of Outlook to segregate accounts on my desktop.  For quick logins I have been using "Keyboard Express"
Macro program  to insert USER and PASSWORD into OWA.   With some update applied in December 2015, Keyboard Express no long works on most of my Macro hotkeys because the IE hotkeys have taken precedence.  Such as ALT-H and other.
This same think happened to IE11 when I ran the Windows 10 upgrade 2 months ago, so I restored Win7 with a disk image to get rid of Window 10.
Is there a way to assign precedence between a Macro Program and IE11 Hotkeys ?

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down vote
The first solution than I tried I use the method beginQuoteFileUnquoteUpload1 it created me a good boundary and good Content-Type but when I receive the file. The file is corrupted :(

var formData = new FormData(); 
formData.append('file', document.getElementById('file').files[0], document.getElementById('file').files[0].name);

function beginQuoteFileUnquoteUpload1(data)
    // Define a boundary, I stole this from IE but you can use any string AFAIK
    var boundary = "---------------------------7da24f2e50046";
    var xhr = null;
    if (window.XMLHttpRequest || window.ActiveXObject) {
if (window.ActiveXObject) {
try {
xhr = new ActiveXObject("Msxml2.XMLHTTP");
} catch(e) {
xhr = new ActiveXObject("Microsoft.XMLHTTP");
xhr = new XMLHttpRequest(); 
alert("Votre navigateur ne supporte pas l'objet XMLHTTPRequest...");
    var body = '--' + boundary + '\r\n'
             + 'Content-Dis name="file";'
             + 'filename="'+document.getElementById('file').files[0].name+'"\r\n'
             + 'Content-type: application/pdf\r\n\r\n'
             + data + '\r\n'
    &... Read more

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anyone seen this one?
on booting up 8.1, lenovo z410, the first few attempts to use IE11 from the desktop fail. "cannot open page".
connection troubleshooter produces nothing.

go to APPS > IE and it works fine.

after using chrome and the tile app for awhile, IE11-Desktop will gain coherency and start working.

is there a way to reinstall the desktop side?

this is a clean install with little/nothing loaded on it, about to be deployed for real work so its important.
I've never seen this issue before on 7/8 so kinda lost/bewildered

Answer:IE11 Desktop fails connection. IE11 Tile App succeeds

Maybe can not get that page immediately, try setting blank page for start-up. (about:blank) and than as a start page.

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I have a number of .mht files created some time ago (approx 2 years) with IE11 (.mht files are a specific IE format for saving a web page as a single file).
Now IE11 won't work with these files. IE just gives the message "Internet Explorer has stopped working".
But if I load the files onto an old XP machine (with IE7), they load absolutely fine.
I'm guessing that some (security) changes have been made to IE11 that have affected its workings.
I've googled for a solution / ideas, but no joy. Anyone here got any thoughts?

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Was having problems with IE 11 so i uninstalled it by going to control panel/uninstall program/ turn Windows features on or off. Unchecked where it said IE11Shut down and then rebooted my computer. Used Google Chrome to download Ie 11 IE11 downloaded and installed flawlessly. Went back into control panel/ uninstall program/turn windows features on or off and put a checkmark CLIKED ok THEN SUTDOWN AND REBOOTED MY SYSTEM. Now it does not show the Ie ICON ON MY DESKTOP NOR DOES IT SHOW IN THE TASKBAR. nEED HELP

Answer:IE11 not showing up.

If it's on Windows 7, go to or click start orb and type Internet Explorer then hover arrow key on top of search results then right-click - send to Desktop (create shortcut).

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Question: IE11 Version

Myself and several other users in my environment seem to be stuck on IE11 11.0.9600.16428CO while multiple other users are on a more recent iteration of IE11. It is important that we have the latest IE for testing of web apps. I attempted to install KB3148198
which I thought would remedy the situation however I am getting a message stating that the update is not applicable to my computer. Does anyone else know how to force IE to upgrade to a different version?

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Hi there

This post might be a bit "Geeky" so skip if you aren't interested.

I downloaded a FREE Laptop trial version of SAP (a great learning tool for perhaps one of the largest ERP companies out there) to test and learn a bit about the programming language used by SAP (Called ABAP). The software is FREE and the licence can be automatically renewed for 90 day extensions "ad Infinitum" so this is in NO way "Mickey Mouse" software.

Since some independent consultants who have any knowledge at all of this stuff can currently earn anything from 700 - 2,000 EUR a day it seems a good platform to do a bit of Home training on.

The download (ABAP 7.5 Netweaver) can only run on a Linux Host but it installs essentiallly with "1-click"

SAP Development Tools

Now you install the front end (or the GUI --SAPGUI) on a Windows system --no problem there either.

problem is when I use any application that requires launching the web browser - I get Certificate error --not a problem as you can skip that although strange that it regards my local intranet - i.e the Linux system where I've hosted the SAP system as having a potential security problem with the certificate.

OK you can click go to website -- no problem.

Windows 10 just pops a login screen but won't do anything -- with a message in the status line "Javascriptvoid(0)"
Windows 7 works fine

I'm trying to retire my W7 VM - so any idea how to enable the javascr... Read more

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I post this here mainly because I guess it's an IE11 bug, but also incase someone else stumbles across this issue.
We have one user (currently) who has a lot of mail, when using OWA IE8 shows it all, Firefox shows it all, IE11 shows only some of it.
The user has mail back to 2004, but IE11 cuts off around 2010 - I don't think this is a date issue but rather the sheer volume of mail, however I'm suprised to find that both Firefox and IE8 render it fine.
To give an example of the amount, IE8 showed around 1300 pages of mail in this particular folder.
I appreciate this is not the best organised mailbox, but it's still a bug I guess and we don't want to start rolling out firefox for all our users who hit this issue.

IE11 on four machines so far same problem, Firefox has worked on each one.
I logged this with OWA/Exchange support, who agreed it sounded like an IE11 bug, but were unable to pass it anywhere and asked me to relog it with the IE11 team, which I was unable to do due to a lack of support agreement.
Anyone have any ideas on this one, or anyone from MS interested?

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I am currently running version 11.0.9600.17728 together with Windows7 Home Premium. I have uploaded a Photo Gallery to the internet but when I try to view it on my computer, it does not appear. I contacted the hosting company (Serif) who tell me that they can see it on Google Chrome and on IE11 also on other browsers. They also said they were using IE11 version 11.0.18 and they can see the gallery perfectly well so, my question is, how do I get a download of version 11.09.18? I have been into Windows Updates yesterday and uploaded all the latest ones available but obviously, vers 11.0.18 was not included.

Any help or advice will be very much appreciated.

ronbin79 (now 83)

Answer:Latest version of IE11

I know that this post/thread is a week old and perhaps you have solved the issue by now.

This is probably where they got 11.0.18 (now 11.0.19) from:

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lots of web pages and i can't see radio buttons and some login boxes are absent as well. I have uninstalled and re-installed IE11 and still can't get them to show up. Using surface pro 2.

pages work on Chrome Browser.
Any thoughts??


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Windows 7 Home Premium SP1 with latest MS updates 64 bit

Dell XPS 410 desktop.

Embedded videos in IE11 do not how up. In Firefox not a problem. Uninstalled and re- installed Adobe Flash Player. Still not working.

Shut down Windows Firewall no change.


Answer:ie11 Not Showing Embedded Videos

Are you sure it's Flash videos? You can test the plugin here: Adobe - Flash Player

Also note that it's separate Adobe Flash installs for Firefox and IE. IE's is the ActiveX one, and Plugin is the Firefox one if you check your installed programs.

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We have a group policy that adds URLs/Favorites and Links for Internet Explorer. Most of our computers get these Favorites added to  their explorer. (Both Windows XP and Windows 7)
It appears that the computers with IE 10 and above are not getting all of our group policy settings. Seems to get the other group policy settings except Favorites.
Our domain controller is a Server 2008 standard.

Allen Franklin

Answer:Group Policy favorites no showing up on IE11

Are you using (classic) GPO admin templates, or, IEM GPO, or GPP ?
IEM GPO does not work for IE10/11
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.

This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

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A few weeks ago, my IE11 stopped displaying/recording History. This happened out of nowhere and I have no idea how it happened. This is what I have done to try to fix it:
-Made sure that delete history on exit is turned off
-Made sure that history is kept for 20 days
-Made sure that the cache size is in the recommended range
-Checked and cleared my cache (only passwords and favourite pages there now)
-Tried this:
C:\users\%username%\appdata\local\Microsoft\Windows\history is lacking the +S (system attribute)

Desktop > File Explorer > \users\appdata\local\Microsoft > Shift+Right Click on Windows Folder > Open new command prompt > attrib History

The result you get back in the command window should read something like this (Note the "S" to left):
S I C:\Users\%username%\AppData\Local\Microsoft\Windows\History

\users\appdata\local\Microsoft > Shift+Right Click on Windows Folder > Open new command prompt > attrib +S History

... and History comes back in IE:

Desktop > IE to confirm.

A Bug in Windows (or Windows 8 ... seen this issue posted quite a few times for Windows 8.
I'm actually able to recreate the issue persistently with domain accounts and roaming profiles on a second login on any Windows 8 system. The issue is there after the local profile has been ("re")created on that system. I don't why it happens ... but it happens every time for domain account.
I never had a System attribute on it so I added it, however t... Read more

Answer:IE11 not showing/recording history (Windows 8)

Reset I/E and see if that fixes it.

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Hi everyone,

I love a good problem, but despite googling and searching for other users with the same problem, it persists.

Firstly - Windows 10 Home Build 15063.296 8gb ram 64 bit IE11.

I have Accelerated Graphics ticked.
I have Flash addon enabled(latest version and it works).
Tracking protection is disabled.
No activex filtering is occurring on any specimen sites.

I just get a black box instead of a clickable video. On Edge it works fine.

I've seen all of the above suggested and users saying that any one of them fixed their problem, sadly nothing works for me.

Any suggestions would be gratefully received.

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I have an older VAIO running Windows 7 32-bit on an Intel Centrino Duo processor. I want to upgrade to IE11 (compatibility issues with some online sites).
I am currently running IE9.
Am I at the point where this Laptop can not be further updated software wise?

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since installing version 1703 I am getting memory-full warnings that I did not get previously. could be pure coincidence, or could be perversity in IE11, which I have mostly favored DUE to its efficiency. I notice that IE will automatically use both 64 bit and 32-bit instances of IE11. Is that normal, for some technical reason I haven't heard of? This zenbook has 8gb of ram and has never shown crowded memory before the upgrade to 1703. I thought Win 10 was supposed to be highly effective at caching to disk [in this case ssd] if need be and avoid such memory thrashing anyway, even on systems with 4gb or even 2?!?


for now I will shift to Opera and see if I get similar issues.

this could be a new memory leak in IE11 also... I have not tracked closely, but it could be running a tab so to speak while "sleeping" if many windows are left working

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Recently every time I merely type a minus sign in a google search, IE11 crashes.  I am running windows 7.  everything is updated but since about a couple weeks ago, google searches crash the moment I type a minus. I don't even have to enter it.
Any clue what is causing this and how to fix? firefox does not exhibit this problem.

Answer:IE11 update version 11.0.31 crashing on searches?

Please give us an example of what the search text with a minus sign looks like.

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We have a mobile optimised version of our site but in IE11 on desktop the mobile version's menu replaces the desktop version's menu and is overlaid on the desktop version's site down the left-hand side.
I thought it might be something to do with the optimisation code but apparently this is only called for non-desktop devices.
Any thoughts would be appreciated as we have no idea!

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Strangest thing.

I have two computers running side by side. Both have Windows 7 64. Both say they run the exact same version of IE11 (11.0.9600.17126). Both used to look identical.

Yesterday, I opened my second computer and the IE11 browser was different. Black background behind the menu bar instead of transparent. And all the top menus and address bar disappear (and come back if I right click on the screen someplace).

The new browser is terrible. The top menu only hides sometimes. And if it doesn't hide, then it cuts off the top of whatever page I'm looking at. It also feels buggy loading up.

From what I can figure, it sounds like this is the version of IE11 meant for windows 8 users. But I have no idea why it would change on one computer and not the other (both have automatic updates).

I'd love to get the old version back. Anyone able to suggest how to do this without losing all my favorites etc through uninstalling/reinstalling?


Answer:My IE11 browser changed - how do I revert to the previous version?

Hi version numbers can vary a bit depending on where exactly you download them from,
The only thing that stays consistent is the KB# ........ under the version,
Make sure this is what shows,
MS14-037: Security update for Internet Explorer versions 6, 7, 8, 9, 10, and 11: July 8, 2014
The KB# will reflect the most recent security updates,

If your having issues on one machine you could switch to Software rendering and see if it helps the visual differences,
If it does then one machine needs to have it's graphics driver updated from the computer manufactures website,

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On my Surface 2 (RT) the IE11 is damn slow if you swipe back. It seems that it reloads the last page completely. Often it takes many seconds until you can go ahead, that is really annoying. If you search the web for the problem you find some "solutions", but none of these really help and it is not only the Surface that is affected. It seems that Microsoft knows about the problem, but doesn't do anything. Have some of you the same problem or a real solution? Maybe WindowsCentral can do something about this Topic, contacting Microsoft?
Thanks a lot for your help.

Answer:Why is my swipe back in modern UI version of IE11 very slow?

This happens on the Lumia 2520 and the Dell venue 8 pro too. I guess IE just needs a lot of power because the only device where it's fast for me is the surface pro 3 and even then there's still loading

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Presence indicators display fine in IE11 on Win 7, but not in IE11 (or Edge) on Win 10, do however show in Outlook 2013 on Win 10. Applies to sites both in Intranet zone and trusted sites zone. Zones are managed through Group Policies. Compared
IE settings between Win 7 and Win 10 machines - no differences.
Applies both to onsite SharePoint 2007 site and SharePoint 365 site.
Both machines joined to Domain and in the same OU.

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Can someone tell me what the minimum version of IE11 is in order to display in Enterprise Mode? I was informed that this was changed back in October 2015. All of the Windows 7 computers in our environment have had IE11 for a while now. However, I was
given a list of computers that have IE11 but the versions are below what they need to be in order to use Enterprise Mode, for example

I was given the task of finding a KB or cumulative update to apply to computers that will update the versions.
Please advise!

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In order to use VIsual Studio 2017 I need IE11.
Unfortuntely on my Win 7 64bit SP 1 (italian) i still have IE8, honestly i do not remember why, i think i disabled for some time windows update after a problem occured.
Anyway what i did is:
run as admin the IE11-Windows6.1-x64-it-it.exe installer
but the installation fails.
Somehow my issue seems similar to the one described here
, anyway i tried both provided soultions they do not work, in particular the solutions were (i am copying from that post (in bold my comments to both the solutions):
Could you please take a check if there are any updates installed for IE9/11? If any, please uninstall them all and then reinstall the package.

Also please take a check to see if there is a IE available under the C:\Windows\TEMP\IE1F09A.tmp\ folder when installing the packages. If yes, please copy the special file to a full access folder and run 

dism.exe /online /add-package /packagepath:folder path\ /quiet /norestart

from command with admin rights.
I foudn the file
and copied to c:\Temp and then on cmd as admin i run:
C:\Windows\system32>dism.exe /online /add-package /packagepath:c:\Temp\I... Read more

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Windows and IE are [still] deeply intertwined.
"There are many components that constitute the [IE] browser. Most of the components are part of the operating system..."
Applications other than Microsoft's IE can, and do, call on those components to display HTML or execute scripts. "If you aren't upgraded to the current version of IE, you won't be able to apply the current security updates. This could result in some Windows components not being serviced..." 
Bottom line:   Update to IE11 (on systems which allow it; e.g., Windows 7) even if you "dump" it in favor of Firefox, Palemoon, Chrome, Opera [or some other alternative browser].

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I recently was having issues with ie10 hanging and then getting the message about recover webpage.  So I did a factory recovery to original build 8.0, and then upgraded to 8.1 and along with that came ie11.  It still hangs, not often but more than I feel it should.  I have Chrome installed and it works fine on all the same websites.  I really would like to fix this issue as it is my neighbors machine and she wants to use ie11.  
Do  I need to give more information???

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I have been notified by several websites that I should upgrade to IE11, because my IE10 ceased being supported on Jan 16, 2016.  I have attempted many times to upgrade to IE11 by following the instructions from  Every time, part way through the installation, a message pops up:  "Internet Explorer did not finish installing.  For more information, see the Internet Explorer Troubleshooter.  This link is also on your desktop for later reference."
The IE troubleshooter says to make sure I have sufficient memory, etc., and that I have all the Windows Updates.  I have done all this many times, and IE11 will still not finish installing.
Computer and system information is attached, along with the Windows message pop-ups.
I would appreciate your advice on how to upgrade to IE11 from IE10.  Thank you.

Answer:Cannot upgrade from IE10 to IE11

Are you attempting to install from your desktop...or trying to install via Windows Update?  I suggest installing from the desktop, after downloading the correct version (either 32-bit or 64-bit)..

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I recently was having issues with ie10 hanging and then getting the message about recover webpage.  So I did a factory recovery to original build 8.0, and then upgraded to 8.1 and along with that came ie11.  It still hangs, not often but more than I feel it should.  I have Chrome installed and it works fine on all the same websites.  I really would like to fix this issue as it is my neighbors machine and she wants to use ie11.  

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Before the upgrade I could print web pages but now the print preview results in a blank page. I've tried turning off protected mode but that doesn't work. Any ideas?

Answer:After 14393.10 upgrade can't print from IE11


Just resolved this problem by updating my graphics card driver. Nvidia release new drivers with past week for the anniversary edition.

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I have windows 7, IE10.
When trying update to ie11 I got an error something with c947, so I tried to go to the basics and remove IE completely (control panel->uninstal programs->

uninstall updates->unistall windows internet explorer 10) and got an error (without a specific number).
Quick googling led me to make an sfc/ scannow which informed me I have corrupt files but it can't fix them. I then tried to remove these KB:

How do you fix corrupted files found by SFC /SCANNOW?

Didn't help.

I then tried to safe mode and to Dism /Online /Cleanup-Image /RestoreHealth bot to no avail (error 87 not recognized command in this context).
Not sure what's next and would appreciate help.
thank you very much.

Answer:Can't upgrade IE10 to IE11. Can't uninstall IE 10.

IE 11 can be downloaded by running windows update or downloaded here.

Have you tried both ways ?

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Before the upgrade I could print web pages but now the print preview results in a blank page. I've tried turning off protected mode but that doesn't work. Any ideas?

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have a 2012r2 remote desktop server with IE11 and embedded flash player, with the January update.

Although there is a march update to the flash player this is not recognised by windows update. When I downloaded the update from the catalogue it refused to install.

I think at one time someone had tried to install a non-emebdded flash player, this has been removed via "add remove programs"

Any idea how I can get this server to update to most recent version?

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i'm having problem problem with upgrading IE9 to IE11 on our 100 Windows 7 x64 Polish version virtual machines. All these machines were deployed from one image i believe. They have limited internet access.

All prerequisite updates from are installed, but still installation fails:

In IE11_main.log you can find  ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).

Googled it, but hadn't found any working solution. 

I also have tried installing IE11 via cmd:

As you can see, there is dism error 0x80070002. Googled it, nothing works.

Futhermore, i cannot even manually uninstall IE9 from updates, maybe this is the culprit?

Uninstalling IE9 via this cmd also doesn't work:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart /quiet"

Does anyone have any idea what could be wrong?

00:00.000: ====================================================================
00:00.000: Started: 2016/04/19 (Y/M/D) 10:53:42.004 (local)
00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.000: Command line: "C:\Users\xyz\Desktop\IE11-Windows6.1-x64-en-us.exe"
00:00.000: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.000: INFO: Previous version of Internet ... Read more

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We currently have about 30 T510 thin clients that are on IE9. I have downloaded the IE11 upgrade package and need to know how to deploy using HPDM. I have used HPDM for various tasks but have never deployed an upgrade. Any pointers will be greatly appreciated. Thanks.

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i'm having problem problem with upgrading IE9 to IE11 on our 100 Windows 7 x64 Polish version virtual machines. All these machines were deployed from one image i believe. They have limited internet access.

All prerequisite updates from are installed, but still installation fails:

In IE11_main.log you can find  ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).

Googled it, but hadn't found any working solution. 

I also have tried installing IE11 via cmd:

As you can see, there is dism error 0x80070002. Googled it, nothing works.

Futhermore, i cannot even manually uninstall IE9 from updates, maybe this is the culprit?

Uninstalling IE9 via this cmd also doesn't work:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart /quiet"

Does anyone have any idea what could be wrong?

00:00.000: ====================================================================
00:00.000: Started: 2016/04/19 (Y/M/D) 10:53:42.004 (local)
00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.000: Command line: "C:\Users\xyz\Desktop\IE11-Windows6.1-x64-en-us.exe"
00:00.000: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.000: INFO: Previous version of Internet ... Read more

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We have over 1000 Windows 7 SP1 64bit machines that we are going to be pushing out IE11 to. I've created a custom IE installer for IE11 and have it setup in SCCM for deployment.
Before the IE11 upgrade, the client PCs have the default shortcuts for IE9 (both an "internet explorer" and "internet explorer 64-bit".
Once the IE11 upgrade runs and is finished, these shortcuts have been replaced by a single "internet explorer" shortcut. BUT it points to the 64bit version of IE11!  Is there something that can be changed within the install package to prevent
this? Why is this happening?
We cannot have end users using 64bit IE11.


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Long story short, I upgraded my local machine from IE9 to IE11 a couple weeks ago.  Today I went to check out some group policies using the group policy manager I have installed for my admin tools.  I can view all the policies, but anytime I attempt
to expand the Administrative template portion of a group policy I get the error "Resource '$(string.Advanced_EnableSSL3Fallback)' referenced in attribute displayName could not be found. File C:\Windows\PolicyDefinitions\inetres.admx."  Also
if I try and access my group policy locally by doing Start > run > gpedit.msc I get the exact same error.  Anyone have any ideas how to fix this?  It only occurred once I upgraded to IE11.  Thanks

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Hello, I'm getting error 9C59 when trying to upgrade ie9 on pretty much all the computers in my company weather vm or physical machine. I don't know why this is happening, I assume they were all installed from the same image and something is corrupted (they were set up before I got here).
I've tried pretty much everything I could find on error 9C59, but can't resolve the problem without formatting.
Please note that my machines are running Windows 7 PRO SP1 x64 french. They are connected to a WSUS server, but I removed the ones I tested with to have them update with windowsupdate servers in order to eliminate that problem.
Here is what I've tried.
Checked for prerequisites: missing kb2731771 and KB2533623, but when I try to install these, I get a message saying they don't apply to my computer (I assume they have been superseded)
Ran the system update readiness tool
Reset windows updates
Ran windows update troubleshooter
Ran older MicrosoftEasyFix50202.msi
Uninstalled Eset anti-virus
Reinstalled windows 7 (upgrade mode in order to not delete everything)
Tried installing manually
Ran sfc /scannow
Ran chkdsk /F /R
Ran cmd /c FORFILES /P %WINDIR%\servicing\Packages /M *11.*.mum /C "cmd /c echo @fname && start /w pkgmgr /up... Read more

Answer:Can't upgrade ie9 to ie10 or ie11 on multiple computers

Known error code when trying to upgrade to Internet Explorer 11."Uninstall Internet Explorer 9 before you install Internet Explorer 11"During the installation process of Internet Explorer 11, you may receive the 9C59 error.

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Relevance 79.95%

This is a internal Website, has two AP server.
production server : Windows Server 2008 + IIS 7.5
test server : Windows Server 2008 standard + IIS 7
both use .aspx and ,aspx.vb, and all applications are same version, use Excel file to be report template.

When I use Win7 + IE8 (or Firefox, Chrome) on both Website to generate report, all can download or open. when I upgrade to IE11, some step to generate report, but some report can not be download, only on production server, on test server, every report
all can download.

1. when finish generate report, on bottom will show a status bar, and have three button [Open] [Save] [Cancel]
2. Click Open or Save, status bar will show can't download and button change to [Retry] [Cancel] [View Download]
3. Click Retry, file can be download, but content was wrong, all will be replace by Web Page.

I try to do this on another PC, same result.
Is application need to modify? or change IIS setting? or need do anything?

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Relevance 79.13%

I have recently upgraded 32bit and 64bit windows 7 laptops from IE9 to IE11, with IE10 and 11 admin templates used. EPM for 64bit is disabled. One IE policy shared by 32/64bit laptop.
The intranet main web page has a number of links to internal servers web applications, external websites, external servers.
In IE9 there were no issues connecting to all the links 32bit and 64bit laptops.
After upgrade of IE11 on 32bit laptop all the links work.
After upgrade of IE11 on 64bit laptop NOT all the links work for internal servers web application. But all links work on the same machine if i use another browser like chrome.
Here is something even more odd, if i click an external site in the IE11 browser and then go back to the intranet home page all the links work. But if i open up a new tab, go to the intranet home page and then click the internal website pages it does not
work until i click an external link.
Does anyone know what would cause this or how to monitor/track where the problem lies. Only effects 64bit laptops and kicks into life when clicking on an external site, but always works in chrome.
Things tried Flushing dns / Resetting
winsock / Resetting tcp/ip stack in winsock / Checked
Hosts file (it's all normal) / Resetting advanced settings in IE / Resetting
normal/all settings in IE / Deleting Browser Cache in IE/ Checked
Sites in IE (everything seems normal, like settings are on default and there no websit... Read more

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Relevance 79.13%

We are a school environment behind a web proxy. We've upgrade to IE11 from IE9. Now, when we have to authenticate to the proxy the check box "Remember
my credentials" is checked by default. We don't won't to disable password caching just change the default to unchecked/clear.

I've just added a 2012 DC to the domain so I could properly configure the GPO but I'm a little stumped on the settings

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Relevance 79.13%


We've been trying to upgrade the browser on a Windows 7 - 32bit machine for some time now.

After running through and making sure that all of the updates were in line, we tried to run the IE 11 upgrade first through Windows Update and even through the standalone version from MS.

Both have failed to install. I've reviewed the posting instructions and We've run the sfc /scannow without any errors and also ran the SURT.

I'm placing the log link here to a dropbox since the file is quite large zipped up. The link will expire in 7 days.

Thank you for your help in advance!!

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Relevance 79.13%

Hi All,
We have systems installed with Windows 8.1 RT Professional X64 systems showing IE version IE 11.0.9600.16384IS, tried installing latest IE patches including MAY'2016 release, still IE not upgraded to support Enterprise mode,
Can anyone suggest workaround



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Relevance 79.13%

I am in the process of deploying IE11 out to my network of Win 7 boxes. In my test office the person that does online ordering is having to reset all their passwords on all the sites that have secure checkout. Most cases don't require the page to be put in compatibility mode and a reset of the password fixes it. Is this to be expected or is there something I can do to prevent this going forward as I don't want a flood of calls when the rest of the people that do ordering in other offices go through the same issues.

Answer:Websites requireing password rests after IE11 upgrade

I would ask here as well,

1 more replies
Relevance 78.31%

I have a pretty beefy machine: ssd drives, killer video card, 8gb ram, etc.
Had Win7 running for about a year on it, no problems.
Wiped it and did a clean install of Win8 last month and notice now when closing IE11 tabs, the rest of the tabs take a while to resize. I usually keep about 8 tabs open and close/open regularly. Same sites as when I had Win7 but never noticed any sluggishness there. I verified IE Software GPU is not enabled. All IE settings are default. My previous IE had way more plugins that my new IE. Anyone else notice this?

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Relevance 78.31%

MS sneaks Win 10 Upgrade Spam in IE11 Security update

If you want the code execution patch for IE11 you are SOL you have to get the spam part too.

Answer:MS Sneaks Win10 Upgrade Spam in IE11 Security Update

This broke my trust with Microsoft. If this was greenlighted, I wonder how long it will be before we are required to install W10. I mean who in the right mind at Microsoft green lighted putting it in an internet explorer update to bypass current blocks on the upgrade?

37 more replies
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I just upgraded from IE9 to IE11.0.20 as kept getting IE9 is too old messages. Now when I select some sites, examples below, I need to hit refresh to get them to work. Once refreshed they work fine so it could do it just needed this to make them work. I assume I need to select something to fix this but can't find it.
I have Kaspersky security which vets sites and have not changed it, worked with IE9 maybe conflict with IE11 ?

Problems are mail loads ok but when I select New mail I just get the top bar of the screen with a message saying 'nearly finished' and circling dots. This doesn't change until I hit refresh and then works, and sends ok.

Meteox web site displays current weather sat pictures ok, and 3 day predictions are ok but 3-7 day is frozen until refresh is hit. displays part of the screen but needs refresh to get the full screen, still won't play using the player from the site (blue play symbol in a circle) but will play using Media Player. This may be the site not recognising IE11 from what I have read.

I did type all this in before but when posting it said I need more than 3 characters here, there were, so saving this time just in case. May also be a symptom ?

Any suggestions as to what I can check ? I can work around this but shouldn't need to, always the way with IE upgrades some small settings change and it takes a while to sort them out.

Regards John

Answer:Win7 64bit IE11 upgrade now needs refresh to display pages

PS the first try failed with less than 3 chars message so guess what, I hit refresh, pasted the text back in and it worked. Tried posting this first time and lost it too. So trying again, view post, hit refresh, type this in then post it. If I didn't hit refresh it would lost it.
So this is a serious problem as if I keep randomly losing what I type it will get tedious.
Edited to add I need to do a refresh after looking at any web page. Just tried Outlook mail again and couldn't look at sent mail. So summary of problem is not that I can't send New mail it is that the first page loads ok but not fully, something is missing although it looks ok. So selecting sent mail, new, mails received, or anything on the screen doesn't work until refreshed.

9 more replies
Relevance 78.31%

Hi all,
I have upgraded all the other Windows Update for Windows 7.

I uninstalled my IE 9 following the suggestion at .

I have also updated the Intel HD 4000 graphic card driver.

I have also followed the suggestions in FIX Error Code 9C59: Internet Explorer Installation failed (IE10, IE11) - - Windows Tips & How-tos . This includes deleting the folder at C:\Windows\SoftwareDistribution .

I have tried to install the IE11 through both "Windows Update" and through using the IE11 offline installer.

I have also downloaded and ran the System Update Readiness tool (DISM).

However, the same 9C59 Error appears whenever I tried to install

Computer: Fujitsu SH 572
Error: 9C59

Since the CBS files are ridiculously huge I have uploaded them to dropbox: I have also attached the IE11_main.log file for reference. Thanks loads

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Relevance 78.31%

Since upgrade from Windows 7 to Windows 10, I am unable to play video content on Internet Explorer 11.I receive message "An error occurred. Please try later".I've disabled Shockwave, tried resetting IE, de-installed/re-installed. Contacted Microsoft support and went through trouble shooting steps with themThey advised me that I would need to pay for further support from them.They also advised that 610-1100UK is not yet qualified for Windows 10 Videos successfully play on Chrome and Firefox Anyone have any ideas how this can be resolved? Thanks

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Relevance 77.49%

actually I want to update IE9 to IE11 on all machines via SCCM 2012.
Therefore I built a package with IEAK 11 and integrated all IE11 prerequisite updates ( to install before IE11 is installed (altogether 9 updates).

Afterwards I deployed the Full installation package (MSI) with SCCM 2012.
On some test machines the installation works just fine (silent). After a restart at the end of the installation updates are configured and the next time IE11 starts.

On one machine the installation stopped because of the following error (from IE11_main.log):

02:15.690: ERROR:   Error downloading prerequisite file (KB2729094): 0x800b0109 (2148204809)?
02:16.267: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.

At this point I wondered why this prerequisite update (KB2729094) should be downloaded, becuase I already integrated it with IEAK11!!!??? And also when I examine the IE11_main.log I can see that there are still other updates that seem to be downloaded even
if I integrated them into the IEAK11/Full installation package in order to be independent of prerequisite downloads!!! Attached the full IE11_main-log:
00:00.000: ====================================================================
00:00.016: Started: 2016/03/29 ... Read more

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Relevance 76.26%

I need to roll back IE11 one version (from 11.0.9600.18525 to 11.0.9600.18524).
How can I accomplish this?

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Relevance 75.03%

Only just noticed this but have confirmed other PC's exhibit this same behaviour. The tabs on the top line of the browser don't match the order of the preview tabs at the bottom. As you open other sites and open and close tabs sometimes they do manage to line up and sometimes not......

Anyone else noticed this ?

Answer:IE11 tabs and IE11 "preview tabs" out of sync.

Not for me..

6 more replies
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Question: IE11 to IE8

My laptop was updated automatically to IE!! but as I need to realize some operation when
I use IE11 I does not accept so I asked the reason to and answered I should use IE8 or IE9.
How can I do to return to this old versions? My lapt has windows 7 and is a Toshiba satellite

Answer:IE11 to IE8

What is the exact issue?

7 more replies
Relevance 65.6%
Question: ie11

I installed win10 preview 10162,everything fine until I noticed no bookmarks/favorites folder or I wasn't looking in the right places(s). On the start/all programs /windows accessories there was ie so I added it to the desktop clicked on it to preview my favorites and now I am stuck with ie and cannot get back to win 10 so-called home page. Can someone explain how to restore start page win10 preview 10162 and rid of ie?


My Windows 10 "so -called home page" is Google. What did you set yours to?

3 more replies
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Question: IE11 in win 10?

Can I install IE11 in windows 10?  Me no likey new edge browser.

Answer:IE11 in win 10?

Hi ArcticPrince Internet Explorer 11 is built-in Windows 10. Just click on the Start Menu and enter "Internet" or "Internet Explorer" and it'll show up.

7 more replies
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Question: Using IE11

I have windows 7 home premium on my Desk top.
Every time I go and use IE11 I have to go the the gear top right and select Internet Options on the Gen tab I always have to select the default tab then click on the apply tab.
Then maybe an hour later I have to do the same procedure again, I have the same issue on my windows 8.1 Acer laptop.
Is there any method that I can do to solve this issue On both W7 & W8 Please.
many Thanks.

Answer:Using IE11

Under startup (right below) do you have start with home page marked?

7 more replies
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Question: Regarding IE11

i want to buy a new lap,,but now a days the new lap coming with pre-installed OS like windows 8,8.1 or 10.
But our server works in IE8 only,if i buy a new lap with OS windows 8 or 8.1 or 10.
Whether it is possible to downgrade to IE8 or not.

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Relevance 65.6%
Question: ie 7 to ie11

using windows 7 home premium
want to upgrade from ie 7 to ie 11
try to download 11 and laptop is unable to download software
HELP !!!!!!!!!!!!!!!!!!!!!!!


Answer:ie 7 to ie11

8 more replies
Relevance 65.6%
Question: IE11 64-Bit

Does anyone have 64-bit version of IE11 on their 8.1?

In the Help > About Internet Explorer it should say (64 Bit) if you have 64 bit.

Answer:IE11 64-Bit

Hey Justin,

Not anymore, but the tutorial below can help show you how to enable 64-bit IE11 tab processes.

Internet Explorer 11 - Enable 64-bit Tab Processes for EPM

5 more replies
Relevance 64.78%

Hi Guys & Gals,
I upgraded to IE11 a couple of days ago.
Now, when I try to revise items in E.Bay, or write descriptions for new listings,,,, I don’t get the Format Ribbon, or the Standard/HTML tab, & the description is in html code.
I’ve been on to e.bay and they talked me into deleting temp files (I do regularly) & Cookies – all to no avail.
Things work in Firefox (though a lot slower) so I guess its down to IE11.
Everything worked normally in IE10.
As of yet, I haven’t noticed any other anomalies – but that’s not to say they aren’t there.
Any ideas how to get over this please ?
Asus M5A78L-M LX : Phenom IIx2 : 4gb ram : PSU: OCZ 500w : nVidia GT440 : HDD: Samsung 1tb + W.D 1tb : IE.11 : Win 7 ult (32)

Answer:IE11 / E.Bay anomalies

Try tools, compatibility view settings and add the website, see if that works. If no different then remove the site and try with the box unticked for Use Microsoft compatibility lists.

2 more replies
Relevance 64.78%
Question: Favourites in IE11

I am finding Windows 8.1/IE11's "Favourites" to be an absolute nightmare

I can elect to "Add to favourites" or "Add to Favourites bar". Many of the URLs I have added to either of them don't show up anywhere. I have had to search History in order to return to a viewed site

How, exactly, is "Favourites" supposed to work?

Where can I see Favourites rather than the Favourites bar?

Answer:Favourites in IE11

They are in the Favorite folder under your profile. Pull up help in Internet explorer and type in "Bookmarks" or "Favorites"

Pretty simple stuff.

13 more replies
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Question: Turning Off IE11

I installed Google Chrome and made it my default browser.
Everything worked fine.
I decided to switch off IE11 in "Control Panel > Programs >Programs & Features > Turn Windows features on or off" as I don't use it.
Then all hyperlinks in all my Office 2010 documents of all types failed to open with the error message: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator."
I tried various fixes I read about but nothing worked.
In frustration I switched IE11 back on again as it was its deactivation which appeared to cause the problem.
Everything was then immediately back to normal and Google Chrome was still set as my default browser!

So is there any point in switching off IE11 when one does not use it? I am not sure if there are any advantages in doing so, but clearly a big disadvantage for me.

Answer:Turning Off IE11

Unless IE 11 is causing havoc in your computer, which isn't in your case, there is absolutely no point in turning it off.
Just leave it alone and don't use it.
There will be no conflicts between your Chrome and IE11. They will co-exist without issues.

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Relevance 64.78%

I'm trying to use web crypto API with IE11 and encrypt/decrypt using AES-256-GCM. Encryption works fine, but decryption with the same parameters fails, without any advice what is wrong:
// key: 32 bytes
// iv: 12 bytes
// auth: 16 bytes
// data: tried 16-10000 bytes; result of previous encrypt
function decrypt(key, iv, auth, data, cb) {
var decryptOp = window.msCrypto.subtle.decrypt({
name: "AES-GCM",
iv: iv,
additionalData: auth,
tagLength: 128
}, key, data);

decryptOp.onerror = function(ev) {

decryptOp.oncomplete = function(ev) {
var dec =;
cb(null, dec);
I know that IE11 has an older version of the web crypto API spec. Encryption/decryption with other browsers (tested Chrome and Firefox) with same parameters works. I can't find any examples for AES-GCM decryption with IE11 and the API documentation on
is not detailed enough. If I use AES-CBC I can successfully encrypt/decrypt. What is wrong with AES-GCM?
Did anyone try AES-GCM with web crypto on IE11?

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Relevance 64.78%
Question: IE11 install

I have Windows 7 Home Premium reinstalled as upgrade. I find it impossible to install IE11. The last effort resulted in a log file:
06:49.518: INFO:    IEAKPRXY>>IEAK_DLL:        Stop  : Date:8/21/2017 (M/D/Y) Time:15:8:49

06:49.518: INFO:    IEAKPRXY>>IEAK_DLL: 
   HRESULT: 0 (OK)
  Status: 1

06:49.518: INFO:    IEAKPRXY>>IEAK_DLL: Date:8/21/2017 (M/D/Y) Time:15:8:49

06:49.518: INFO:    IEAKPRXY>>IEAK_DLL: InstallJob return hr:0x0: Status:1

06:49.518: INFO:    IEAKPRXY>>IEAK_DLL: IEAK Finalized : has been installed
06:49.518: INFO:    IEAKPRXY>>IEAK_DLL: IEAK Finalize: Will delay copy install.ins to %programfiles%\internet explorer\signup
06:49.518: INFO:    IEAKPRXY>>IEAK_DLL: CopyInstallIns: Copying C:\Program Files (x86)\Internet Explorer\Signup\install.ins to C:\Program Files (x86)\Internet Explorer\Signup\ieak.install.ins
06:49.550: INFO:    IEAKPRXY>>IEAK_DLL: CopyInstallIns: Scheduling MoveFileEx of install.ins: C:\Program Files (x86)\Internet Explorer\Signup\ieak.install.ins to C:\Program Files (x86)\Internet Explorer\Signup\install.ins
06:49.596: INFO:    IEAKPRXY>>IEAK_DLL: Install Engine - object destroyed

06:49.596: INFO:    IEAKPRXY>>[END] Call to IEAKFinalize(), return value: TRUE
07:00.158: INFO:   &nbs... Read more

More replies
Relevance 64.78%
Question: IE11 of Windows 10

If I get a new laptop that has windows 10 on it and I install IE11 on it, can I still use full screen mode like I do with Windows 8.1?

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Question: IE11 looks fuzzy

So I just did a clean install 8 upgraded to windows 8.1, I'm pretty sure I got all my drivers installed.

but for some reason IE11 looks fuzzy.

Lenovo y580
16GB Ram

Answer:IE11 looks fuzzy

You're not alone in experiencing this. IE has changed the font rendering. It's not a bug, it's a feature! Search the forum here or google it for more info.

5 more replies
Relevance 64.78%
Question: DOM7011 IN IE11

Our product has been integrated with Oracle forms application. Recently we upgraded to IE11. We are not able to connect to the application now. It works in lower versions of IE, and chrome and firefox. In the console this is the message that pops up,
DOM7011: The code on this page disabled back and forward caching.
Do we have any idea about this issue or any ways of debugging the issue.

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Relevance 64.78%
Question: IE11 and Javascipt

Recently I cannot activate javascript in Windows 8.1 Internet Explorer 11. It is fine in Firefox & other browsers.
I have "Enable active scripting" ticked, and tried turning it off and on again.
I have used "Windows Features" to end and reinstall IE11 (Being Windows 8.1, I cant uninstall & re-install).
I have used "Restore Advanced settings" in Internet options.
I have use "" to repair it.
All to no avail! I can open Google and most webpages, but anything that uses Javascript just does not work.

I have verified this with javascript test, it says I have no Javascript.

Any advice would be much appreciated.

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Relevance 64.78%
Question: IE11 Problem

Downloaded and installed IE11. Everything looks good except when I use the F11 key for full screen. In the full screen mode, when I move the mouse to the top of the screen it no longer brings down the addy and other bars I have up there. Nothing happens.I've been told there is a place I can turn that on, but the  teller knew not where?Thanks in advance for any info.

Answer:IE11 Problem

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Relevance 64.78%

No matter  how many times I have tried to install IE11, it says I need an updated, but all updates are either already on my computer or not required.  I am running Windows 7, SP1, 64 bit and can only get IE9 installed.

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Relevance 64.78%

IE 11 is the browser that currently frustrates me the least (doesn't 'not responding' that often)

Firefox is unusable: always having unresponsive script error causes it to hang forever, & cumsumes between 358-498 MB RAM (upgrade is not an option, this is a 3GB RAM Work laptop)

Comodo Icedragon is just as unusable: unresponsive script error happens less often, but cumsumes just as much RAM. Worse: trying to go to Any websites='cannot find server'

So anyone knows a better non-chromium browser? (chromium's multi-process architecture eats more RAM than firefox)

Answer:So is ie11 the best browser now?

I have IE11 installed, but rarely used.

Best browsers for 64-bit systems: PaleMoon, Waterfox.

8 more replies
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Question: IE11 Problem...

OK, here's a strange one:

Upgrade my wife's machine from 7 to 10. Upgrade seems to go perfectly. Enable Administrator account (because we ALL log in as administrator around here, it's just easier) and all her settings, etc. are there...

...EXCEPT, when I run IE11, the pages don't appear. If I add a site to the compatibility list, it works normally, but otherwise it just doesn't display.

If I run IE11 in other accounts, it works fine, so something loading or some setting in the Administrator account is keeping things from working correctly. I've tried removing things from the startup. I've upgraded 3 other machines here and haven't had this problem. I rolled back to 7 and uninstalled add-ins, etc. and upgraded again, reset the IE11 settings, etc, and it's still doing it.

Any ideas?

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Question: Ie11 complaints

Updated my phone to cyan and I found ie11 has no option to open link in new tab which was very helpful in ie10. Also I found with exit of browser all the tabs are closed without actually closing the tabs. Also the tab switching is not smooth. I must say that ie11 should add the open link in new tab feature which is really helpful while going to the links through email, twitter etc.

Answer:Ie11 complaints

Tap and hold. There is "open in new tab".

5 more replies
Relevance 64.78%
Question: IE11 always hangs


I have W8.1 and IE11 always hangs after about 1 hour, all tabs do not respond and the top of the page says Internet Explorer (not Responding).

I can leave it for a couple of hours and nothing happens, when I right click on the IE on the taskbar and select
close window an error message comes up that IE is not responding and if I click "close" nothing happens, if I click search for solution and restart, a new IE restarts but the original stays and remains "not responding".

Even Task Manager cannot close it down I have to reboot to get rid of it.

Any ideas how to fix this, I believe I have the attest version of IE11 (11.01)



Answer:IE11 always hangs

Check Windows Update for the latest. IE11 is currently at..

31 more replies
Relevance 64.78%

Hello All,

I'm using the Windows 7 home basic x86 SP1 and when i try to install the upgrade to IE11 with microsoft automatic update but failed every time.

in c:\windows\IE11_main.txt :

00:04.571: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
00:04.618: WARNING: Checking version for C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll. The file does not exist.
00:07.161: INFO: KB2729094 could not be download is not installed.
00:07.255: INFO: Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
Can anyone help me solve this issue ... i have no idea why it's not accepting the upgrade.

Really Thanks

Answer:Cannot update IE9 to IE11

Welcome to the Seven Forums.

Please follow these steps:
Windows Update Posting Instructions
(except step 5 :-)

Others can provide help once that info is posted.

1 more replies
Relevance 64.78%

Hello, dear friends. I have a most irritating issue.
When I open a .pdf file in IE11 I can't seem to back out of it. There is no other way, but to close the tab and search again.
I use FF and Chrome as well, but they do not seem to have the issue since they have their own readers integrated.

Answer:IE11 and backing out from .pdf

I noticed it too, if you mean it's like when you open a link on a page, or a news article. May it sandboxes the pdf out of safety reasons, they are known vector of attack, even Google warn against downloading them and prefers you use their online reader.

21 more replies
Relevance 64.78%

I had a wee look around and could not really find anything about the availability or possibility to have IE!! on windows8?

Answer:IE11 on windows 8 possible?

Hello Kiwig,

If you like, you could update to Windows 8.1 to get IE11.

7 more replies
Relevance 64.78%
Question: ie11 on Win7

Hi forum,
Before I'm going to upgrade, I want to know that if there is any unexpected thing will happen in ie11 on Win7.
Thanks forum.

Answer:ie11 on Win7

I've been using it with no problems since the developer preview was released back in July or early August.

1 more replies
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Question: IE11 Freezes

I'm running Windows 10 and when I use IE11 as the browser, sometimes after a short period of time, the page freezes and gives a "message "Windows is not responding"

Windows 10 is fully up to date and this issue doesn't happen when I use "Edge , Chrome or Firefox". I like IE 11 and don't want to use the other browsers. I have reset IE 11, makes no difference.
Hopefully someone can help with a solution.

Answer:IE11 Freezes

- Check the Event Log and post error code. You may also google the error code for more info.

- Sometimes this is an issue with internet connection. But since other browsers, work maybe not.
Still may want to troubleshoot your connection and flush dns

Flush DNS Resolver Cache in Windows 10

6 more replies
Relevance 64.78%

have windows 7 x64 bit OS and 16GB ram. I used Ie8 before and it printed
without any issues on either printer. When I upgraded to IE9 or IE10, I get an
error when trying to print - "An error has occurred in the script on this page.
Line : 2053
Char: 1 Error : Invalid procedure call or argument.
Code: 0
URL: res/ieframe.dll/preview.js.:"

Yet when going from IE8 to IE11, I can
not print on either printer of HP Laserrjet1015 and HP 8600 pro. I don't get any
error message. I have the latest printer drivers for both printers and the
latest video drivers as well. I have tried a lot of techniques and nothing seems
to have fixed the printing issue on IE11.

This is what I have done:

I have checked that the folder of the temp folder has the folder
"Low" and its there, tried turning off protected mode, running IE11 as admin,
ran IE 11 without any add ons, cleaned out temp files, and still not able to

I just tried this technique of

Click Start
Collapse this imageExpand this image
click All Programs, and then click Accessories.
Right-click Command Prompt, and then click Run as
Type following command and press ENTER:ICACLS
"%userprofile%\AppData\Local\Temp\Low" /setintegritylevel (OI)(CI)low
Restart the computer.
Print or print preview a Web page in Internet Explorer.
and nothing worked either.

I have also tried turning of Turn off Smooth Scrolling from tools and advanced

To turn off the Smooth Scro... Read more

Answer:Not able to print anything from IE11

See here:
There's automated Fixit tools you can run for several of the stages so use those.

Reinstalling the printer may also help and it looks like the driver is available through Windows Update:
Just remove the printer from the Devices & Printers section and unplug the printer and plug it back in to reinstall it.

2 more replies
Relevance 64.78%

Hello all,

I am trying to update my bookmarks/fav'e in IE11 so I open IE, file > import> import from file > browse > go to my documents > go to computer folder and there is almost nothing there. See screenshots. Obviously there is a lot there including my JSON file which i want to import, and have done may times before but today there is nothing else there. I tried checking different libraries etc, but no dice.

Why is this and can anyone help me figure out how to find the full listed folder?

Answer:I need help with importing fav's to IE11

In your first screen print in the bottom right you have HTML files selected in the dropdown.
Click on the dropdown list and select all files (or what ever choice you prefer).

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I am running win 7 and ie 11. I tried opening PC Advisor this morning and all I get is the cards all around the edge and a blank centre. This happens whether I follow the links in the news letter or browse to the site. I haven't been into ie settings and changed anything so it's not me. At the moment I am using Chrome to access the site but prefer ie as it's what I've always used and would like to make it work properly. Other sites still open correctly. Help Please.

Answer:cannot see PC Advisor in ie11

Hi, I know you posted this a couple of days ago but that's when I too had problems opening this site and I use Opera 12.16 as my main browser and occasionally IE 11 and just couldn't go anywhere on PCA, all other sites OK, now everything seems back to normal, so just a blip.
bretsky ;0)

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Question: IE10 over IE11

I'd like to reinstall ie10 over ie11 because it is less intrusive, but windows keeps telling me ie10 is already installed, when I check the version it still says ie11. Please help. I'm running.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: AMD Athlon(tm) 7850 Dual-Core Processor, x64 Family 16 Model 2 Stepping 3
Processor Count: 2
RAM: 2047 Mb
Graphics Card: ATI Radeon HD 4300/4500 Series, 1024 Mb
Hard Drives: C: Total - 476837 MB, Free - 380450 MB; K: Total - 953868 MB, Free - 899793 MB;
Motherboard: ASUSTeK Computer INC., M2N68-AM Plus
Antivirus: avast! Antivirus, Updated and Enabled

Answer:IE10 over IE11

You cannot re-install IE10 unless you are using IE9, you just need to uninstall IE11 and it will revert back to IE10.

This guide is for IE10, but all the instructions are the same, just substitute IE11 for IE10 in the instructions and make sure you follow the part showing you how to hide the update or it will get re-installed.

Please follow this guide: How to install or uninstall IE10 in Windows 7

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Question: IE11 and PayPal

I was placing an order using IE11 under Windows 10. When I clicked on the link to use PayPal, the tab changed the name and the circle spun and then the screen stayed where it was. I tried several times with the same results. I switched over to Firefox (my default browser until they fix the OL hyperlink problem) and placed the order and all went as it was supposed to.

Not sure what more I can do to test.


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Question: popups in IE11

while in internet explorer ALMOST evry time I right click anything a popup apears mostly to upgrade movie viewer or upgrade Java or some other thing I dont need...I am running win 8.1... please help me stop the popups...


Answer:popups in IE11

Go to Internet options, turn on "Pop-up Blocker" under Privacy tab.

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Question: can't find IE11

I bought a laptop installed Windows 10 but can't find Internet Explorer 11, where is it?

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Question: IE11 and Outlook

I start my system by logging into which I use for a homepage. I updated to IE11 last week and since then every time I access Outlook Email I need to sign in again. Can this be changed.


Answer:IE11 and Outlook

Which are you referring to or Office outlook ?
Open Internet explorer,
Click on the Gear symbol on the top right and click on Internet options,
On the General section make sure the box is not checked to Delete browser history on exit.

Which security suite are you using ?

If all else fails you could reset Internet explorer using this tutorial,

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Question: IE11 Uninstall?

My sister has a laptop on 8.1 and IE11. IE11 is refusing to let her do any surfing or emails, but Chrome is fine. So it must be IE11.

I went 'down the lines' to try and remove IE11 and to re-install a new version to no avail. It wont uninstall and it wont lket me delete folder.

Her computer knowledge is minimal.

Answer:IE11 Uninstall?

IE 11 is part of Windows 8.1 but it can be turned off.
See this tutorial.
Windows Features - Turn On or Off in Windows 8

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