Computer Support Forum

Downgrade from Windows 10 to Windows 7 and Keyboard,Touchpad dont work

Question: Downgrade from Windows 10 to Windows 7 and Keyboard,Touchpad dont work

A couple of months ago i clicked on the upgrade to Windows 10 icon and got upgraded to Windows10. My Laptop was super slow after that so i downgraded back to Windows 7

Now my machine boots alright but the Keyboard and Touchpad are not working. I tried system recovery but i dont have a saved point as i had recently done a clean install of windows7

Please help

Dell Inspiron N5050
Windows 7 Home Edition 64Bit
8 GB RAM (4+4)

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Preferred Solution: Downgrade from Windows 10 to Windows 7 and Keyboard,Touchpad dont work

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Hello,When I startup my E520 today, dont work internal keyboard, touchpad and trackpoint!If the notebook startup, key F1 to enter BIOS works, but on login screen Windows7 not!I try to restore BIOS settings to default, but without effect. I try to press ENTER key to enter in Boot menu, it works, but in this boot menu keyboard dont work! Note: When I plug the external USB keyboard or mouse, its working (but internal not)Please help me! Marek M.P.S. Sorry my English :-)

Answer:Internal keyboard and touchpad dont work!

hey machalik,welcome to the is strange that the internal keyboard and touchpad works at the BIOS area but not at the login screen.could you check and see if your BIOS is at version 1.22/1.09 . if it isn't, head over to http://support.lenovo.comif it is at that version, reflash your bios and see if that helps.

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Hi everyone.

I was hoping someone could help me with a problem I'm having with my Satellite 5200-802. The Keyboard will not work evn though it shows in device manager and report it as working fine. I have updated the BIOS and tried a lot of other basic stuff so any suggestions would be greatly appreciated.

It may be worth mentioning that I also cannot get my touchpad driver to register.

Many thanks.

Answer:Satellite 5200-802: Keyboard and touchpad dont work


Do you get an error message or do you have any bed signs on the screen?
Can you use the keyboard to access the BIOS?
If yes then the keyboard was recognized and works!

If you cannot use the keyboard running OS then I would recommend to delete the keyboard device from the device manager and to restart the notebook.
After new OS reboot the keyboard should be recognized again.

But I think that you will be not able to access the BIOS.
Due to the fact that the touchpad does not work too, I presume the hardware is faulty or there is no connection to the motherboard. Maybe a lose cable?

Maybe you should check this. But note; if you have no experience contact the notebook technicians. Bye

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I have got a Tecra A7 with XP. Every once and a while when waking up from Standby or Hibernation, the Keyboard and Touchpad dont work at all. I can still log on using fingerprint recognition. Also an external USB mouse then works.

I have to Log Off and Re-Log-On using the external mouse to make the keyboard and touchpad work again. Very inconvenient, especially when you re in a hurry.... hehe

Anyone else experiencing a similar problem?? Any solutions??

Thanks for any help guys!!!


Answer:Tecra A7 - Keyboard and Touchpad dont work after Standby or Hibernation

Did you install drivers for your external keyboard or mouse? For example Logitech drivers?

Try uninstalling those 3rd party drivers, they may be conflicting with the Toshiba drivers.

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Keyboard and USB dont work in windows but work in BIOS, i have also tried a ps/2 keybaord also not working in windows, i have tried safe mode, disabling driver sig enforcement, using different mice/keyboards, restored bios to default settings, ran sfc /scannow no errors detected, and still no luck any input would be amazing. I wanted to do a upgrade repair install of windows but you can only do that inside windows , basically trying everything before i have to wipe the HD and reinstall windows, i ran memcheck as well and no errors also as a sidenote it says my gpu is not found, when i have my monitor plugged into it, i am still receiving internet from ethernet.

I have windows ultimate x64
2.66 gHz processor 8gb of ram
1 TB harddrive 760 GTX GFX card

All devices work on other computers.

Answer:Keyboard and USB dont work in windows but work in BIOS

What were you doing on your computer when all this happened.
It's very unusual that not even a ps2 keyboard doesn't work.

Does you system boot at all into Windows 7 Normal mode of Safe Mode?
Your post is not clear to me.

If you can't boot Window 7 here is a tutorial with lot of test to do.

Troubleshooting Windows 7 Failure to Boot

What power supply is in your system?

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Hey, I reinstalled windows, and of course I dont have the Lenovo programs that were pre-installed before. Pretty much everything is working without them, but the lights on my keyboard dont work now. (For example if I mute speakers, there used to be orange light on the mute button, now there is nothing.) Where do I get the drivers for this?

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I bought lenovo laptop with win 7 preinstalled few months back. Now I have formated and installed windows 7 again I have few problems about the quick launch buttons (volume up/down/mute one key theater and sleep button). I can't make it work. I have installed all drivers that were available in my 'drivers' folder in lenovo drive... How can I  make it work like it was working in preinstalled OS? The volume/soundup/sound down work but I dont see graphical display that they are changing... The one click theather buttons dont work neither do sleep button which use to do... I dont even know, I have never used irt...(NVM, it changed the cooling policy which I have used quite a bit) PS. 'What's DOS?' as my user level? Are you kidding me?? LMAO! Help please?

Answer:lenovo z570 buttons above keyboard dont work after fresh windows 7 install

have you installed lenovo energy management

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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I've found this before about a year ago but I can't find it again. its a program that will enable the touch pad after going from Vista to XP.

Fn + F9 doesn't help, Ive already tried reinstalling drives and the ON/OFF utility.

Answer:TouchPad dosn't work after Vista downgrade

Did you install the Toshiba Common Modules and Touchpad driver?

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I phoned up the support people, they said that they want me to do a full system recovery, (i can not do this...)

My problem is, I use the touchpad/USB mouse on and off, depending where i am.

Last night i was at my desk, and I plugged in my mouse, When i moved to somewhere comfortable, I unplugged my mouse, and now my touchpad's buttons (left and right) dont work, well they do, but they work as the scroll button (open things in tabs ect)

What can i do to fix this problem? I was told that i need to do a full system recovery to see if its a hardware problem. This has never happened before.

The laptop is a Compaq Presario C700 and I have had it since december.

I can backup by documents, but I need my software... (in total, easily ?5000, but no serials(got serials over phone), so i cant get new ones...)

Answer:Touchpad buttons dont work...

Anyone help?

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i have dell vostro 1520 the touchpad arrow doesnt work. i can hook up mouse and get it to work

Answer:dell touchpad dont work

Run the diagnostic utility for the touchpad and see what it says.
Be sure the touchpad is on.

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1 MONTH AGO, I BOUGHT A LAPTOP LENOVO Y700 8Y WITH WINDOWS,  BUT SOME KEYS DOESNT WORK, for example NEVER WORK THE KEY 4 OF THE NUMERIC KEYBOARD AND SOME OTHER KEYS LIKE DAMAGE, DELETE, DELETE, A, S, D BETWEEN OTHERS, BUT THIS KEYS WORKS SOMETIMES.I do not know if they are the drivers or indeed the physical keyboard is damaged, since I have tried with a usb keyboard and all the keys work. Sometimes the mouse also stops working TOO.

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I have Acer D150. Im looking for solution at the moment.

Sometimes when i start the laptop and the mouse driver wont load properly so i have to use keyboard to go Device Manager and click Synaptics PS/2 Port TouchPad and rightclick and click Uninstall. The uninstallation went successful and the touchpad is working. But the problem occurs when i shut down laptop and next when i wish to use the laptop the problem's there.

Computer help from Paltalk advised me to uncheck and recheck Synaptics mouse on msconfig and i tried that and it didnt work.

Been went to PC World this afternoon and show to man and he checking and puzzling and advised me that he think mouse driver wasnt the problem but something is affecting mouse driver so advised a reinstall of XP. That why im looking for more solution to repair the problem without reinstall of XP.

Thanks for help.

Answer:Synaptics TouchPad mouse dont work at startup

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so my laptop works but the touch pad dosent.... i can use the keybord to open stuff and kinda control what i need too... but its harsh...

Answer:Laptop touchpad dont work, pointer won't move

Depending on the model of your notebook, there is a key combination, to switch on and off the touch pad.Mostly by pressing Fn and one of the F-Keys (F1 to F12), see the symbols on the F-Keys.It should also be described in the manual of your notebook.Click Here on HowTo ask good Question to get best HelpLet us know, if the problem is solved !!!

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I have an asus laptop .when i go into settings touchpad is disabled so i enable it ,however everytime i start my computer i have to enable it again .i have reverted back to 8.1. can anybody tell me how to fix this issue permanently?

Answer:How do I get my touchpad to work with Windows 10 Asus laptop (touchpad is disabled after I log in)?

I had the same trouble and have had no success rectifying it. Apparently a lot of Asus folk have. Could you tell me how you reverted back to 8.1? I want to do the same.

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I have a new lenovo 3000 N200, 0769-ENG (vista home premium sp1) and have problem with the touchpad.The touchpad works with the lenovo driver, but its recognized as a mouse only. So I dont have the option to set vertical/horizontal scroll, the only option available is to configure the buttons.  And the touchpad stops working if I trying the newer driver from synaptics site. The bios thats installed is from october, I dont remember the name but I think its 68ET37WW. Is it possible to scroll with the toucpad at all? or is it a driver problem? RegardsLars   Message Edited by linuxb on 12-10-2008 12:46 PM


Go to Solution.

Answer:3000 N200-0769-ENG scroll via Touchpad dont work

Just want to tune in and update this post.Today I got the scrolling and advanced options working for the first time! I installed the latest driver I could find. (synaptics_v13.1.3.0) and low and behold it worked!.I have tryed the latest drivers before with  xp, vista and win7 without luck, so I had given up to get it working. So Lenovo, Thank's for nothing! 

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I upgraded to Windows 10 but then could not connect to an Internet connect that other products can in the same place. I downgraded again to 7 and now I have no use of the mousepad or keyboard, I do not have a usb one of either to try. Tried to do a hard reboot as seen on different help pages but still nothing

Answer:Downgrade from Windows 10, now no mouse or keyboard

Hello;Allow me to welcome you to the HP forums!I read your post about your failed attempt to revert to Win7 from the Win10 Upgrade and wanted to help. Sounds like you used the infamous Win10 GoBack function to ATTEMPT to revert your Win10 upgraded-PC back to a previous OS version, right?If that's the case then, sorry to be the bearer of bad news but, unfortunately, the Win10 GoBack function is know to be unreliable and when it fails, it can leave machines in a corrupted state -- which appears to be what happened to yours. he Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine.  This pretty much guarantees that no HP Recovery is going to work.What will work is restoring your machine to its original factory condition using HP Recovery Media. This is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks.  You have to order these from HP; they can not be downloaded.You can look online for Recovery Media starting with the linked paged: there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom o... Read more

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Wasn't sure which subforum to file this under.

My elderly neighbors asked me to fix their laptop. Apparently they were suckered into updating to Windows 10... They said it worked well for 3-4 days but after a few days the screen turned all checkered and messed up and there was a message about "graphics something" (they didn't remember). After that they did a downgrade back to Windows 7 and things were even worse after that.

The machine is an HP dv7 series laptop with an i5 and AMD graphics (Microsoft probably provided a bad graphics driver with Windows 10).

After the downgrade to Windows 7 input devices are not working at all the machine is not frozen, there is activity and it can sleep and resume, but keyboard and mouse do not work. External USB keyboards and mice do not work either (even though Windows shows on the screen that it successfully installed drivers).

Keyboard and mouse do not work in Safe Mode either. Keyboard and mouse does work in Startup Repair though. I ran "sfc /scannow" for offline windows installation and it ran for like half an hour but did not find any integrity problems.

RDP is not enabled so I could not control it over network.

Currently I cannot get past the login screen (can't select user or type password).

There is no PS/2 port, USB only.

I don't want to do a clean install because I don't want to reinstall their software. I want them out of my hair as soon as possible. (They already called me twice in the past 24... Read more

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Im having issues with windows 7, I am having difficulties installing it on some new machines, the computers im trying to install it on are an Acer xc 704
I got it from office works it came with windows 10 on it however i need windows 7 pro for it to work with our servers and mainly some of the programs we use in our office.

The issue started as soon as we put the installation disk in, I had to change security setting in bios to allow it to boot from disc, when I finally got to the install menu, I lost function to keyboard and mouse even though they work fine in the bios, did some googling and found this was a common issue due to new computer having usb 3 ports and windows 7 not containing drivers, however the keyboard and mouse was plugged into usb 2.

I then tried to run a bootable usb of another verison of 7 (not the version we needed but was an experiment to see if I can get it installed) After changing uefi settings to legacy I was able to then boot from usb.
I progressed abit further this time I could then progress through the installation menu, once I got the the partition section I had more issues the hd needs to be in mbr mode or something and could only be converted through a third party program, luckily I found a way to do it through cmd, I also got past this hurtle, I successfully managed to install windows 7 (not the right version but it was technically installed)
When the computer restarted to complete installation, I was brought to the first u... Read more

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All of a sudden I'm having a very strange problem.

I have a G510 Keyboard and a Razer Mamba mouse which all of a sudden dont seem to be found by windows. They work just find in the BIOS and start up, but as soon as it goes into W7 they dont work at all. They are turned on and everything, but nothing is recognized.

I have them connected via USB to the M/B and they were working just fine last time I had used them.

I already attempted safe mode boot, safe mode with command prompt and a CMOS clean with no luck.

Anyone come across this before?

PS: Already tried another mouse and keyboard and they werent being picked up either. As a matter fact, its not recognizing anything plugged via USB.

Answer:Mouse and Keyboard dont work in W7, but work in BIOS

Since your USB connections aren't working properly do you have or can you find a mouse or keyboard that plugs into the PS2 port on the computer? Assuming you have a PS2 port on the computer.

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This computer came with FreeDos and I had to buy a retail windows, so it wasnt custom set for the laptop and when I go to Lenovo driver page for Z510, the only driver in the touchpad and keyboard page is the touchpad drivers.Nothing for the keyboard. So what am I missing? Where can I go to turn on those extra function keys?By the way, I did check in BIOS and hotkeys is turned on.


Go to Solution.

Answer:Windows 8.1 on Z510 Fn+ Function keys doesnt work and I dont see any Lenovo to make them work again

make sure chipset and everything is installed off lenovo driver page one of them should be part of fn + keys

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everything on my thinkpad w510-4318-cto   works except trackpad and touch pad buttons and i tryed drivers  and even reinstalled windows 7 pro 64x and doent even work in setup..   is their i can check or do or  do i need to order something 


Go to Solution.

Answer:ThinkPad W510 4318-cto trackpad or touchpad buttons dont work

have you tried FN+F8?

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hi all

First I know this has been asked a many times but no solutions seems to work for me. I have a bunch of stuff going wrong and all seems to related to each other.

I am running Windows 7 Home Premium 64 bit.
That is how the problem progressed:

1. I was trying to enable Telnet service and found out that 'Turn Windows Features on/off' in Control panel > Programs and Features is a blank list.

I checked on internet and i found out that it means my windows update wont be working as well so i check it:

2. Windows update gives the error 80070002 and it does not check for updates.

3. Again check net and it said to run sfc/scannow in command prompt (as administrator). I did it. and it gives error 'Windows Resource Protection can't execute the command'.

I have tried everything. I have tried:
msconfig.exe to enable/disable services and restarting and rechecking.
Uninstalling my Avast Antivirus.
Running MS Fixit tool.
I have checked disk check in advanced startup options.
Deleted 'C:\Windows\SoftwareDistribution\Download' contents and recheck the Windows update facility.
Nothing works. I dont have Windows CD coz my laptop came installed with windows.

Thanks for reading. and helping

Answer:Windows Update and Windows Features dont work.

Welcome to SevenForums,

Please try this suggestion and let us know how it goes:
Windows Update error 80070002


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On my laptop Satellite L20 not working keyboard and touchpad, but keyboard work in BIOS, USB-ports also not working (USB mouse).

Can i get update file for BIOS(traditional updating from boot CD, not OS!)

Sorry for my bad English.

Answer:Satellite L20 keyboard & touchpad not working but keyboard work in BIOS

If the traditional BIOS update is not available on the download page the only way to get it is to contact nearest authorized service provider. They have all versions.

But this keyboard and mouse issue is really strange. can you use it if you start operating system in ?safe mode??

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I have a Dell Inspiron 1525 laptop and i was cleaning the keyboard with a wet paper towell with a cleaner while the laptop was on, now my keyboard will not work right. some letters dont work some do and some do diffrent things. how can i fix this problem

Answer:Keyboard dont work right

Turn it off, remove the battery, turn it upside down with the screen still open and leave it somewhere warm for a couple of days to dry out.

You may be lucky and it will work ok again, if not you will need a new keyboard at the very least.

Never use liquid on a laptop keyboard.

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When I left click on an icon on my desk top it stays highlighted until I left click it again. when I use my key board all the keys do crazy things like if I open a new text doc and press the control button turns on the mute, the shift key raises the volume, the z button types tzb the a key types /a, theq types qx, the x buton tabs and types qx, the s works okthe w types -*w, thec key types cq-, the d key types d only it goes to the front of the line. every key does something crazy the enter key types }/eq. Any ideas? My system restore was turned off, surprise to me! I cant type anything in a search bar or adress bar it does weird things when i try. Help!

Answer:keyboard and mouse dont work right

Have you accidently enabled sticky keys?That can cause this issueSEO Agency & Web Design Agency

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I have a problem with my laptop. today allof a sudden some keys of my keyboard wont work. I ve tried shutting down my laptop but it still doesnt work. also when booting into safe mode the keys wont work. Im using a samsung ativ 8 laptop using windows 10. Im sincerly hoping one of you might help me since i have to continue writing my masters thesis

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Happy Thanksgiving US residents!
The keyboard that came with my family's eMachine, has buttons that don't work. The buttons are the extra features such as copy, paste, open internet, adjust volume, etc. Those extra buttons don't work but the standard keys do. Is this a driver issue? How can this be fixed?

Answer:Some keyboard keys dont work.

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I have this keyboard:

Sometimes I will be doing something and some keys will become unresponsive. As in I press the key but it does not function. Most commonly it’s the “g” and “h” key that stops working. However I am fairly sure it is not the keyboard because sometimes I can unplug the keyboard from my tower and replug it in and the keys will start working immediately. Sometimes not. I tried downloading and installing the latest driver off their site and it just overrides the current one. I did it many times so the driver is there. Any ideas?

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Alright so here it goes, I spilled ranch on my keyboard(a friend did).
This is a laptop keyboard, the keys L N and K didnt work before. So i assume it was a bad keyboard, i order a online keyboard and now this one the keys ZX 1 dont work. So is this a keyboard hardware issue? Did i just get another bad one ? Should i get another keyboard and retry or can something else cause keys to not work

Answer:Keyboard buttons dont work


Well, not sure I can help other than to say that like you I would have assumed that the damage was confined entirely to the KB and replacing it should have gone smoothly (Not like you spilled a coke or something that would have leaked al over internally).

Probably the think to do is return the new one as defective and ask for another... If that also doesn't work then it would almost have to be the computer itself...

Did the contamination get anywhere near the KB cable connector?

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I have this keyboard:

Sometimes I will be doing something and some keys will become unresponsive. As in I press the key but it does not function. Most commonly it’s the “g” and “h” key that stops working. However I am fairly sure it is not the keyboard because sometimes I can unplug the keyboard from my tower and replug it in and the keys will start working immediately. Sometimes not. I tried downloading and installing the latest driver off their site and it just overrides the current one. I did it many times so the driver is there. Any ideas?

Answer:Sometimes some keys on keyboard dont work?

The link you provide is not pointing to a keyboard.You could try cleaning the keyboard with some presured air.

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I have 2 people that are running windows xp professional that are saying their mouse and keyboard both do not work. Does this mean that the mobo is bad? I cant get anywhere without one of them working. The computers boot up to windows but keyboard and mouse dont work. Any suggestions?

Answer:keyboard and mouse dont work

With the little info you've posted it's impossible to say whether it's the mobo or not.When did the problem start and did mouse and keyboard stop working on both computer simultaneously?Is the mice/keyboards USB or PS/2?Have you tried another mouse/keyboard on the computers?

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I have a weird problem with m y T43 IBM thinkpad keyboard.
I do not get key response for the 8 I K , ] key and a few others...
when I use the usb keyboard all the keys work! and mouse as well.
The ibm thinkpad keys are not broke. I replaced with another t43
keyboard and i get the same thing..i even replaced system board.
Anyone in IBM and other pls help!
My info is below
Computer name:    PAULOperating system:    Microsoft Windows XP Home EditionService pack:    1.0Manufacturer:    IBMModel:    266897USerial Number:   uuid:    BIOS type:    PhoenixBIOS ID:    Phoenix FirstBIOS(tm) Notebook Pro Version 2.0 for IBM ThinkPadBIOS sign on:    NoneBIOS date:    2006.08.21Chipset:    Intel 2590 rev 3
Any suggestions...? I assume IBM did some hardware key setup so you can only get that particular
keyboard for that laptop..
i think I have given up on IBM time to change vendors.! maybe!
Palm Beach Gardens, Florida
Moderator Note: Serial number and UUID removed to prevent misuse.

Answer:T43 Keyboard Issue 8 I K , ] dont work! test the keyboard using the above software.Also have you tried to reinstall the OS from scratch?

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ok i bought a ibm thinkpad 390 off a friend and the keyboard didnt work on it, with a windows xp operating system, i tried to get a driver from ibm and istalled it and now my keyboard or trackpoint dont work, i tried plugging in a mouse and keyboard to the laptop externally and it didnt work, i tried to reinstall windows and it will not give me a command to boot from cd, so im stuck with nothing, what can i do

Answer:keyboard/mouse dont work

sounds like the keyboard is shot...did your friend have this problem with it?

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Ok im am totally stuck, My Mouse and keyboard dont work. The computer boots to windows 2000 desktop but there is no mouse pointer and the keyboard appears frozen.I decided the only thing i could do was to format and reinstall windows but when i put a boot start up disk in or windows 2000 disk, i am not able to select the option to boot the CD up. The usb ports have never worked so my mouse is in the the ps2 slot.I cant boot into the bios or safe mode so i am totally stuck as to what to do.

Answer:Keyboard and Mouse Dont Work

Graphics card..............drivers......or card not seating in mobo..........what happened to the beeps on boot?

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I recently reinstalled windows 7 home premium 64bit on my computer and everything was going fine, but then my computer blue-screened. I restarted the computer and now my keyboard and mouse don't work on the login screen but they do work on the boot menu. I've tried putting it into safe mode and replugging in the keyboard and mouse but it doesn't work. The reason I'm putting this into drivers is because i think its a problem with the drivers of the keyboard and mouse.

Answer:Keyboard and mouse dont work

Hi ... Welcome to Seven Forums .... Could you please Post your System Specs ? ....

The Link below will help you achieve this ...

System Info - See Your System Specs

Also what is the make and Model Number of your Keyboard & Mouse ...

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For some reason on my gateway desktop, when I turn it on the USB mouse, keyboard, and soundcard do not work. But, when I start the computer, windows starts perfectly fine and opens into the log on screen. The desktop is running on windows XP, and I cant reformat the OS because I would need my keyboard for that.

Answer:USB and/or keyboard and mouse ports dont work

When you reformat the computer the BIOS will handle allowing the computer to talk with the keyboard rather than the Windows OS so you should be able to reformat if you wanted to. Do you have several pieces of hardware plugged into your computer ie usb drives, extra video cards, game controllers etc? If there are a lot of things connected to the machine you could have a hardware address or IRQ conflict that is causing the issue. It goes away when you reboot with the keyboard plugged in becasue HID equipment is looked for before anything else during start up.

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I was streaming some anime then out of nowhere my computer blue screens, it restarts fine, windows runs fine but a few letters on my keyboard stopped working. Windows 7 is OS dell inspiron n5010 is my laptop. P,o,i,u,w,e,r all do not work on my keyboard there might be a couple more that i have not noticed. no i don't remember the error sorry it was too fast. I scanned using advanced system care 5. It fixed a lot of bugs among other things but i don't think it did anything to help my situation.

Answer:My pc bluescreened once only and now a few keys on the keyboard dont work.

Have you tried restarting the computer?Also try unplugging the keyboard and plugging it back in to another USB port if possible.If that does not work then we will need the logs from the below link to rule in or out a malware issue.,46313.0.html

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HI, How do I get it to boot in cd mode so I can do a password reset if my keyboard does not work on my login screen? Does anyone know of a easy site to make a password finder or reset disc? Help plz

Answer:Keyboard dont work and I forgot Password

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when i turn my PC back on after being on standby, my mouse and keyboard dont work. I have to hold down the power button and restart my PC. Am i missing drivers or somthing? dunno whats going on... is standby even good for ur pc? i never leave my pc on when im not using it for a few hours.

Answer:mouse and keyboard dont work after standby...

Do you have your computer set for hibernation that causes problems with XP.

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I have a sattellite m35 notebook, and I was trying to use the alt+157 command yesterday and noticed it doesnt work, does anyone know how I can use them, or if I can use them, and information would be helpful.

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alright well one day i restarted my computer and it came up with this "missing or corrupt file windows\system32\config\system". My computer said running a repair was necessary. So i whipped out my OS DVD and started repairing. So about 75% of the way through of "installing windows" it came up with the window saying something along the lines of "your graphics card driver for your nvidia geforce 6800 hasnt been tested for windows xp." would you like to contine? but here's the kicker, i cant click anything because my usb doesnt appear to be working. I have an xps 400 from dell. couple years old, you know my graphics card. but i need to know someway of clicking the "yes" button but without a keyboard or mouse or anything usb. also, my computer doesnt have the slot for the old mouses. Like the little purple plug thing. and i dont have a slot for a keyboard either. any ideas. This just isnt my day. if you could help me that would be awsomee. alright well thanks.

Summary. i'm in the middle of a system repair. i can't use my mouse or keybord (or anything usb for that matter). I've tried messing with the bios but usb on startup is alreayd enabled. There is an error message that i just need to click one button and i can't do it. Anyway to fix this. also i cant start in safe mode or any other mode. Mous and keyboard work at the very begging like i can press f12 and it brings up boot menu and yeah. pleas... Read more

Answer:Usb Mouse/keyboard Dont Work. Pleasee Help.

Your BIOS should have two settings for USB enablement, one for within XP, another for DOS/legacy.Sounds like you need to enable USB for DOS/whatever.Funny...wired mouse & keyboard seem to be standard equipment on XP 400s,

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HelloI got yoga 500-14ISK.Last night i turned him to sleep mode and in the morning i opened it.The keyboard doesnt work, mouse(touch) or usb doesnt work.The wifi suddenly cannot turn to on(its stuck on off).Nothing work!!! Im tried to do some things with the touch on the screen(the only thing that works).But nothing help...Please help me!!!

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I just installed a new MSI z170 m3 motherboard and cpu. The keyboard and mouse I am using are working and lit up in BIOS, but my computer is in need of a system restore. Once I enter that startup repair sequence, my keyboard amd mouse stop working. I tried installing them in every usb port and nothing worked. I tried reset bios amd clear cmos and replacing mobo battery.

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Help.... I just got a new windows 7 pc, but I cant play games, the ones on facebook... word games and mafia wars wont work, I keep getting error message saying " Winows has stopped working"...anyone any idea why,is there a setting on the computer that needs changing... it also does this one argos... wbut only when I try to order something... please help.

Answer:games dont work windows 7

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Well.. I got my computer fixed and windows XP was reinstalled. Before that my speakers were working fine. I installed the proper audio driver and it still does not work (well, im not really sure what type of audio driver to download because i dont know what type of audio i have to where to find out). I looked at other forums and it says that my computer should've came with a disc, but i dont have the disc. I also dont know how to download my speakers (and i think thats the problem), when i go to Sounds And Devices it says no audio and when i try installing my speakers it cant find anything to install it and my speakers have a big yellow question mark. Please help meI really want to hear

Answer:Windows Xp Speakers Dont Work

Hi jhustler10, and welcome to BleepingComputer.

What make and model is your computer?

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i have some problems with sounds. lets see:

then i try to install other driver:

some info:
windows 7 bliud 7260 32bit
soundmax integrated audio card
loptop IBM T43.
Thnx for help.

Answer:SoundMAX dont work on windows 7

hi mtsas welcome to SF.
Please compleat your system specs by going here:

I also use soundmax integrated audio. I hope i could help you.

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When i turn on PC it starts beeping and the screen is black for 30 seconds. the when it shows something ti says: 2100: Detection error on HDDO (Main HDD) then it says Press Esc to continue. when I push Esc then it goes to the Boot Menu and Application Menu. One i try restarting my PC by turning it of but it just keeps coming to this. I cant get past it. Thats it so call 347-356-5731
We recommend that you download our free SysInfo utility. When you run it, it will show technical specifications of your coputer.

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I recently bought a Lenovo laptop that came preloaded with the usual bloatware. The only thing that caught my eye was Phone Companion. Apparently it allows you to send texts and make phone calls from you laptop and they go through your phone. It sounded kind of neat, even if I never used it.
So I started the app and the first thing it says is "Scan this QR code with your Android device to download the companion app!". It was like "what? No WP"? Just in case, I scanned the QR code anyway and of course the app doesn't exist in the Windows Phone store.
Is it strange of me to think that a Windows 8 app would have a WP companion app instead of just Android? Am I being unrealistic? I can see a normal Windows application being specific to the more popular mobile devices, but a Windows 8 app just feels like it is meant to go with Windows Phone. They share a design philosophy and language. Its like if there was a Kinect game that said "Now show your Android phone to Kinect to get started".
Is this what we can expect with Windows 10? PC/Phone combo apps that I cant run without an iPhone or Android?

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Helllo i have Windows xp professional 64 bit os and after installed sp 2 my internet browser dont connect to internet help me ! I can connect to skype..

Intel(R) Core(TM)2 Quad CPU
Q8300 @ 2.50GHz
2.50 GHz, 6.00 GB of RAM
Nvidia Geforce 9800 GT 1 GB

Answer:Windows xp 64 bit internet dont work


You are being assisted here in Networking Support. Pls. refrain from posting duplicate Thread.


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Im trying to install Red Alert 2 with Yuri's Revenge but neither of them are working with XP ?? How can i fix this ??Dave

Answer:My old games dont work on Windows XP ?? Help ME !

NAvigate your way to the game install folder. Find the .EXE which runs the game. Right click on it and open the compatibility tab and run in win98 or 95 mode.

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i try to open windows defender have this message :to allow this app to run contact your security administrator to enable this program via group police

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Hey, I reinstalled windows, and of course I dont have the Lenovo programs that were pre-installed before. Pretty much everything is working without them, but the lights on my keyboard dont work now. (For example if I mute speakers, there used to be orange light on the mute button, now there is nothing.) Where do I get the drivers for this?

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I just got back my Lenovo u410 from futureshop after sending it in for service, and when I got home I noticed when I tired using the Keys from F1 to F12 the buttons font work. for example when I press the F1 key its suppose to be my volume on mute but instead it pops open internet explorer..  As well another thing not relating to this issue, I also noticed  between the bottom case and top case that there is small chipped corners and dinks randomly all around the laptop after receiving it from repair, I can provide photos for further clearance, but why the poor quality service? this give shows me that there is bad quality and handling from the manufacturer's end ...


Go to Solution.

Answer:Keyboard Buttons (mute button etc, dont work)

 hi MOH27,
According to your System User Guide
It might be that the hotkey is disabled.
When hotkey mode is disabled, you have to press the
Fn key and the appropriate hotkey to access
the corresponding hotkey function like you volume mute
You can refer to your system's userguide on how to set it back through BIOS. Turn on the system and start hitting F2. now go under Configuration tab,  check and make sure that the Hotkey mode is enabled.
If those damages are inflicted from Lenovo repair facility you can get the Lenovo Case number from future shop and report this damage on your system's Top cover to Lenovo Technical Support.
I'm pretty sure if this is Depot Departments fault Lenovo would do what is necessary to revert this.
You can contact Lenovo Technical Support.
Best Regards
Solid Cruver,

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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hello this is to who ever can help me.....
i have a laptop from some unknown company and it came with windows xp.
I later upgraded it to windows ultimate 32 bit . it installed perfectly fine and worked normally. i dual booted Ubuntu 11.04 with it . after a while i wiped the entire hdd. i tried to reinstall windows 7 again and it went on fine until it says setup will finish after restarting ( it usually gets stuck there ) or if it doesn't then it continues installing and it boots up into the screen where i type my name and password and all and then my mouse pad and keyboard will not work and not only that i acts all funny by not saving any settings not shutting down properly! this happens also with windows xp but not with Ubuntu 11.04 . One day i took a chance and did a clean install of win 7 and it worked perfectly fine again! stupid me dual booted Ubuntu again and it still worked fine! i accedenly formatted the windows partition and the win os went!!! the same instillation problem occurs when i try to install either windows xp or 7 ( the mouse pad or keyboard problems) the funny thing is an external usb mouse works fine . oh yeah i have no problem with installing Ubuntu any amount of times so any advice???
The specs of the laptop are:-
Intel Pentium processor
1.5 GB ddr3 ram
15.6 inch screen
inbuilt graphics
thanks in advance

Answer:Keyboard And Mouse Dont Work on installiation of wndows 7 or xp

All Linux code must be deleted using the CLEAN ALL command.As you have had linux on the HD you need do a Clean all & full format.

Doa full clean & full format in command prompt.
1) Boot DVD & Press Shift+F10 (for command prompt)
DISKPART : At PC Startup
2) Boot DVD, & Command Prompt at Startup
(for command prompt)

Type in command line

SSD / HDD : Optimize for Windows Reinstallation

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alright well one day i restarted my computer and it came up with this "missing or corrupt file windows\system32\config\system". My computer said running a repair was necessary. So i whipped out my OS DVD and started repairing. So about 75% of the way through of "installing windows" it came up with the window saying something along the lines of "your graphics card driver for your nvidia geforce 6800 hasnt been tested for windows xp." would you like to contine? but here's the kicker, i cant click anything because my usb doesnt appear to be working. I have an xps 400 from dell. couple years old, you know my graphics card. but i need to know someway of clicking the "yes" button but without a keyboard or mouse or anything usb. also, my computer doesnt have the slot for the old mouses. Like the little purple plug thing. and i dont have a slot for a keyboard either. any ideas. This just isnt my day. if you could help me that would be awsomee. alright well thanks.

Summary. i'm in the middle of a system repair. i can't use my mouse or keybord (or anything usb for that matter). I've tried messing with the bios but usb on startup is alreayd enabled. There is an error message that i just need to click one button and i can't do it. Anyway to fix this. also i cant start in safe mode or any other mode. Mous and keyboard work at the very begging like i can press f12 and it brings up boot menu and yeah. pleaseeee help.

Answer:USB mouse/keyboard dont work on system repair. please help

So, where are the replies to this query?

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like if im on youtube with the browser open and active then press the volume up botton it wont work but if i click outside of the browser onto the desktop then push the buttons it works fine only when the browser is active and hilighted i guess i would call it that the buttons wont work. can this be fixed?

Answer:keyboard volume buttons dont work when in the browser.

You could try reinstalling the keyboard driver for a start.

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I had a recent malware attack. I followed instructions and was told to disable TDSSserv.sys from the Device manager since programs wouldn't work. It asked me to restart so I did and now when I boot up my computer the keyboard and mouse stop working when the login screen comes up. The keyboard and mouse work in the BIOS and I can hit F8 to get to the boot menu. It stops working after windows loads. I hope there's a way I can fix this.. Oh, by the way, I had system restore disabled [like they say to do when removing malware] so I can't go back before.

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I've just done a fresh install of windows 7. And IE worked at that point. Then, I did the Windows update, downloaded, and installed about a hundred updates. After that, IE stopped working, and gave the following error message.

The device or resource is not set up to accept connections on port https

I'm trying to get IE working after the Windows 7 updates.


Note, I used system restore to undo the updates, and get to this page.


Answer:Browsers dont work after windows 7 updates

Welcome to the Seven Forums.

I'm not sure that I know what could have gone wrong, but I do have a few questions for you.

Did you use a DVD from the manufacturer of your computer to do this fresh install?
Or did you use a retail W7 DVD?

Did the DVD already have service pack one installed?

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I an anime watcher and I use Netflix and hulu plus and it wont show video just sound how would I fix this and this same problem happens to two of my other apps animetube and animewatcherx please help

Answer:hi i upgraded to windows 10 and some of my apps dont work

slotter said:

I an anime watcher and I use Netflix and hulu plus and it wont show video just sound how would I fix this and this same problem happens to two of my other apps animetube and animewatcherx please help

Can you watch videos in your browser? It might just be an out of date app on your machine that was carried over in the upgrade.

There are some comments on the Netflix app saying they had issues after upgrading to Win10, others say it works great.

Try updating the app(s) - you might have to uninstall / reinstall the app(s) if a simple reinstall doesn't help.

Other than that, report the issue to the publisher and then wait for an update from them (through the MS app store)

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My Wifi button dosn't seen to work in Windows 7 works fine in Vista but I can't run Vista on my Amilo Li1718 since its so slow...XP would be fine but it's the same problem whit wifi there...ok, I know it can be done but XP? naah...however, I've changed the settings in BIOS to activare wireless but that dosn't do the trick in Windows 7...I've downloaded two diffent copies of Launch Manager which is the software to controll the wifi button but none of them will even start in Windows 7 wich is a mystery to me...In my Vista install it the Launch Manager that controlls the wifi button...and it's installed and works fine in Vista

so, anyone who knows WHAT to do?

Could it be the UAC that prevents Launch Manager to start?
I've read that any Vista drivers/programs should work fine in Windows 7 but that dosn't seem to be tha case or have I downloaded the work program? (But I don't think so)

I have had Vista on this laptop for almost a year now...and i't driving me's good-looking but you just can't do's so slow and when you reinstall Vista it's ok for a while then things are really getting nasty...and I'm cleaning the system up regulary...I wipe out all thoose autostart options every program seems to have now days...but ok, when you look at the memory and know WHY i'ts slow but hey..I only use it for writing and surfing the net...keeping software to a minimum...

I have a other computer...a memory monster and it runs Vista like a... Read more

Answer:Wifi button dont work in windows 7

Now it's working...and i did it all by now it's running like's was the damn UAC...when I've changed the settings it I could get Launch Manager to start and there was the Wifi...and I've discovered something else, when the UAC was disabled the gadgets was not working, there was no way of starting i used Google and it was some setting Microsoft did that gagdets wont start when UAC is why in Gods name do they wanna something like that?

Force the gadget-freaks out there to use UAC ???

hey, this is NOT - I repeat NOT - Germany 1939...its 2009 and we have EU...wake up for Gods sake!

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About 3 months ago i purchased seagate 3TB expansion USB 3.0 external hard drive.
all worked well apart from windows 7 not being able to see that hard drive to do a back up which at this stage im not Concerned with this issue.

Now i have a 250Gb SSD with the same OS installed, now i plug in the external hard drive into a usb 3 slot & windows 7 shows there is a seagate external hard drive connected as "H drive" but will not read it.according to windows 7 the driver is working properly. i have uninstalled the usb driver & reinstalled with no luck, i have also tried to open up my computer management but it just freezes whilst i have the external hard drive pluged in. i have also plug the external hard drive into all available usb slots with the same issue.

Now i took the extnernal hard drive into work & pluged it into a windows XP works great, so im now 100% sure there is no problem with the external drive. i have also downloaded all the seagate tools for the hard drive & whilst the drive is plug into the computer the programs just freeze.

i have done extenive research online to try & find a solution to this & cant find anyone with the same problem. except one on the seagates forum & the seagate responed with its a windows 7 problem. i will post that link if needed.

i will upload some SS when i get home from work.

Answer:seagate 3tb expansion with windows 7 dont work

seems like other folks have run into this issue also: Seagate Expansion 3TB not useable for Windows 7 Ba... - Seagate Community Forums

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I cant seem to get both games running on WinXP..I got the new XP-Detanator.

-Resident Evil 2, only detects Software mode and no 3D cards what so ever..havnt tried old Detanators yet..

-Resident Evil 3, the game works until you walk out of the screen or go to item menu and switch weapons or items, then WinXp totaly locks up and doesnt do **** for 10 minutes after that it wil say "program not responding" crap..

Any ideas anyone? I need some input..


Answer:Resident Evil 2 and 3 Dont work on Windows XP

Hiya and Welcome

First off, on the back of the CD case, is there a number for a hotline for the company? The reason I say, is that I used to play a soccer game using Windows98. I have just upgraded to 2000 and that wouldn't work. Getting in contact with Empire, I found out its not compatible.

As for Resident Evil 2, it seems Windows 95 and 98 are the platforms.

as for Resident Evil 3, this is the platforms

Windows 95 / 98 / 2000 / Millennium / NT 5.0 /NT 6.0

I assume XP should be okay.

You might want to get this new patch for Evil 2

Download this patch if you have an NVIDIA RIVA TNT-based 3D accelerator card and moving objects appear white

What is your video card, by the way? If you don't know, go to Control Panel | system. device manager tab. Expand Video and the name will be in there.



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Hello.i went to use skype today only to notice i cant start the webcam to be able to chat on cam..It was working ok under windows 7 but it seems to of messed up with the update for 10.Can anyone point me in the direction of getting the files /software to make it work again.It does not show any cam in the devise manager and cant seem to sort it.Many thanks FLTDRIVER

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i recently discovered that my cd and cdrw drive no longer work. i went through some basic troubleshooting i.e. uninstalled and reinstalled both drives and there drivers( i also physically disconnected and reconnected them both, still same messages), tried upgrading drivers. even plugged my cd drive into secondary plug on the "ribbon" my hard drive is on. still get the following messages:Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) also, after reinstalling them I get: there was a problem installing your hardware it may not work properly...does anyone have any more suggestions........p.s. when i disonnected and reconnected them to the motherboard, windows does see them and tries to install them.

Answer:windows xp: cd drives dont work anymore!!

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i installed windows 7 Ultimate 64-bit and some drivers i had to install manualy(this is normal when i install a new os) i would use driver booster and it would install all my missing drivers like the usb drivers,graphic card,ect. everything would go fine i did this a fue times(downgrades from win. 8 to 7 did it no problem,reseted pc same thing) but now when i installed wins 7 Ultimate i did everything i would usaly do but this time the usb will not work only 1 of them works, driver booster says everything is installed and i cheack in the drivers same thing but when i plug a usb in nothing happends i look everywhere i installed the 'proper' drivers but still nothing and i tried unstiliing and reinstalling,disabling and reabling,ect. but still nothing.
my pc is:
Hp 15 Notebook PC
1.00 GHz processor
5.00 GM ram (4.47 usable)
64-bit OS
(sorry for my spelling and grammer if i did spell or say somthing wrong)

Answer:2/3 usb slots dont work after windows 7 installed

This is more than likely to do with the Chipset which was made for Windows 8 ...

What is the exact Model Number of the Laptop ? ...

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Hi there,

I found this forum looking for help with my slow system (XP Pro 2002, SP3).
I went through the "slow computer" troubleshooting checklist that is posted on BC.
I also checked some preferences by going to: Start - Control Panel - Administration - Services.
Doing this I used the list on the following page (german site):

Performance is better now, but I could not defragment my computer (last step of the BC list).
There?s no error message, it just doesn?t start (tried to do it in safe mode, still won?t work).
So I tried to defragment with Diskeeper and Perfect Disk, but installation doesn?t work for both of them.
Instead an error message appears, saying that Windows Installer Service could not be accessed.

Tried to fix this by following these steps:

Both methods presented on that page did not work out. When trying to reinstall Windows Installer, my system tells me there?s no need to, since I?m already using SP3 which includes the Installer.

I also could have screwed sth up by using Autostarts by Sysinternals when I was going through the troubleshooting checklist on BC.

I Did make a backup before I started, but when I wanted to use system restore, the backup was gone.
Looking through the system restore preferences, I found out that the system restore was disabled (which it wasn?t when I did the backup).

Thanks in advance to anyone trying to help.

Answer:defragmentation AND windows installer dont work

System manufacturer and model?

Have you tried running chkdsk /r? Running the appropriate hard drive manufacturer's diagnostic on the hard drive?

How large is C: and how much free space currently in C:?


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While its great (build 7100 x64) but till now "most" portable programs work but some don't work in windows 7, they work fine on Vista though.

Any clue how to make them work or whats stopping them from working?

Answer:portable programs dont work in windows 7

which apps did you use ?
Which compatibility shims were used ?

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all icons on my desktop converted into media can i back all icon as it beforhow can i make all icon work?

Answer:icons on Windows 7 desktop dont work

One way is, you can create new links to your programs. Right-click a blank space on desktop. Select New.. and then shortcut. Show the path to your executable. The shortcut will take on the icon of the executable. Also see: thisCoolGuy

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Greetings! I have the following problem - after upgrading to Windows 7 I have only volume controls working, but not Fn+Fx key combinations. Details are: 1) Fn key physically works - it worked on Vista2) In order to have volume controls working I had to install Visual Studio 2010 Redistributable package3) My BIOS version is 2.24, tried downgrading to 2.23 as well4) System Interface Driver is installed alongwith Hotkey Support5) Power Manager is installed6) Tried older Vista drivers Please help - the issue is really dirving me crazy!


Go to Solution.

Answer:Thinkpad R61 Fn keys dont work under Windows 7

I am sorry for the inconvenience - the keyboard was just not properly attached (I replaced the motherboard recently). I still wonder how it could be so that just only one key doesnt work, but anyway the problem is now solved.

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I have just installed Windows 7 onto my laptop which is around a year old now but the mouse pad and the keyboard do not work. No lights on the caps lock keys or anything, the only way to get them to work is to press the power button so that the laptop goes into sleep and then press it again to wake it up, this then wakes up the keyboard but the mouse pad still does not work.

I can plug a USB mouse in and this works but I would prefer if the touchpad and the keyboard would just work in the first place!! However if I then restart the computer using the keyboard the touchpad then suddenly works.

Any help would be greatly appreciated!!


Answer:MousePad & Keyboard dont work under Win7 on Satellite A300-1BZ

I have upgraded my Satellite A300 to Win7 and both devices works perfectly.
Have you made upgrade or clean Win7 installation?

To be honest it is a little bit strange. I have installed WXP, Vista and now Win7 on my A300 but touchpad and keyboard worked well all the time.

Have you noticed this immediately after fist start or later?

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Recently, my computer has been messing up lately and it doesnt seem to work as per usual. The symptoms are that when i turn it on, all the fans work inside and all but my monitor doesnt display anything and along with that, my keyboard and mouse dont work. I've tested with another monitor already and changed the ram slots and all but can't seem to find the problem.
PC Specs
Motherboard - Gigabyte Z87X-HD3
Processor - Intel® Core? i5-4670K @ 3.40GHz
Graphics Card - NVIDIA GeForce GTX 750 Ti
RAM - Kingston Hyper X Fury 16GB (2 x 8GB)
Operating System - Windows 10 Pro

Answer:Help ASAP PC is on but no display to monitor and keyboard and mouse dont work

@flavallee I need your help along with others. Please!

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Hi all, I have a dilemma for you all. I was playing a game ( Fallout 3 ) and all of a sudden my computer just turns off. I try to turn it back on but it wont stay on. When I pressed the power button the fans came on for a brief moment then shut off. This happened a few more times and finally the computer came back to life. But now the monitor is not getting a signal from the comp and also the keyboard does not work. everything has been plugged in and I have not even touched the case for months so I don't know what is up. I upgraded this thing in 2005 so maybe its time for a new setup? Let me know if my computer can be saved or if I should start over. Thanks dudes!

here are the specs:

Mobo- BFG TechForce 4 Ultra 939 NVIDIA nforce 4 ultra ATX AMD
Processor - AMD athlon 64 3200 + MMX 3D Now 2.0 ghz
Mem: 1 GB
Graphics card : GeForce 8600 GTS
HD- 250 GB capacity

Let me know if you need any more info than that.

Answer:Computer just turned off. keyboard and monitor dont work anymore?

Sounds like a heat issue. If it shut down and wouldnt turn back on till it cooled off. I would blow out the dust from the case, make sure that the Video Card doesnt look damaged and make sure there is no burned spots on the mobo.

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I spilled about 1/4 a bottle of water on my U400 Idea pad and now the mute, lower volume, five, six, and control keys dont work.  Everything else is fine.  Is there any way to fix this? If not then where do I go to get it repaired or replace the keyboard keys?

Answer:Spilled water on keyboard, some keys dont work anymore. Help please.

can anyone help?

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when i logged on to my windows account:
vista reverted to classic theme;
i cant access my documents, My computer, the control panel. i cant go on windows explorer or access any files whatsoever;
there was an error message that said: 'catalyst control center: host application has stopped working.' ;
also there was an error message that 'C:\Windows\System32\config\systemprofile\Desktop refers to a location that is unavailable' (or similar);
google chrome doesnt work: google chrome cannot read or write in its data directory.;
opera doesnt work:" Startup Error:Opera has failed to access or upgrade your profile. This may have occurred because your computer has insufficient resources available or because some files are locked by other applications. You may have to restart your computer before Opera will start again.";
the same thing happens with many other programs.;
i cant seem to do anything that requires admin privileges (i am on an admin account but not the root admin): for example when i click show processes for all users(in the task manager) it doesnt do anything.;
the computer is about slower than usual(logging on took a long time, start menu freezes up a bit, search doesn't work);
to me it seems like a number of files and folders where moved or deleted (like in program files or something).
could this be a virus, or just a buggy or incompatible software(I just installed Miro)?
please help.


Answer:classic theme; programs dont work; ccc & desktop dont work; slower than usual; etc.

Can you boot your computer in safe mode and access your documents, computer, and control panel?

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every time windows 10 updates I loose more capabilities on my computer. I want my windows 7 back. I thought windows 10 would get better but it got way worse. I can't even play a dvd any more and its past the 30 day period. I was trying to use the Windows Easy Transfer but I can't even do that with the windows 10. How do I switch back without loosing all my files. windows 10 is not compatible with my computer.

Answer:I need to downgrade from Windows 10 back to Windows 7 64 bit and save all my files to downgrade, how can I do this?

Originally Posted by Windows Central Question every time windows 10 updates I loose more capabilities on my computer. I want my windows 7 back. I thought windows 10 would get better but it got way worse. I can't even play a dvd any more and its past the 30 day period. I was trying to use the Windows Easy Transfer but I can't even do that with the windows 10. How do I switch back without loosing all my files. windows 10 is not compatible with my computer. Just for your info:
DVD inside player was removed by MS due to expired licence (DVD decoding rights owners gave them only till 8.1). Microsoft suggest simply downlaoding a free player like VLC or Media Player Classic

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Hello, I wanted to play Minecraft on my Yoga 900 but when you are using the keyboard the touchpad is non responsive. Does anyone have a fix? I have installed the latest drivers and BIOS already. Thanks


Go to Solution.

Answer:When using keyboard Touchpad does not work.

Hi pieceofchum , 
Welcome to the Community Forums.
You may be able to fix this by minimizing the Palm Checker of the mouse settings .
The path would be : 
Control Panel  > Mouse > Device Settings > Settings > Pointing > sensitivity > Palm Check > Lowest 
Click on link for the visual guide.
Hope this helped you .

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Good morning everyone, I have this problem where you find the following problem, in Bios the keyboard and mouse work normally, when windows the two stop updating and need to put external. I have already reinstalled the system and all available website drivers are available. (Tap Display normal working).

Answer:Keyboard and touchpad do not work



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Hey, community!I was just wondering if anyone knew why my computer doesn't let me use my keyboard and touchpad at the same time. I mostly encounter this problem with gaming, using the WASD/<^>v keys. Is there some way to fix this?Thanks!Milo

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I want to burn a XVID movie. The movie doesn't play with sound on Windows media player ver 9, though the picture is there. It does play on VLC.
I installed Winavi for burning. It asked for realtime codec 9 and quick time codec 6.5. So I installed the Realtime Alternative. Then I installed both Quicktime alt 190 and 290.

With windows media player there is still no sound. Do I have to download some other codec?
In order to burn with Winavi, does the movie have to play on windows media player? Isnt VLC good enough.

Thanks. And Hello everyone.

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just curious if my system is still up to date which im really sure... even tho i did a clean install of windows 7 professional 64bit. im pretty good at getting drivers but also looking to see if theres something missing whats the best driver update thats legit? driver genious? let me know your opinons on this plz. thanks.

Answer:best driver updater besides windows update if that dont work?

Always best to date drivers from the OEM manufacturer's website.

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Hi all this is bugging me no matter how many times I add an address to my blocked mail senders or domain list I still get junk mail from them in my inbox.There names are listed in my blocked senders list and have checked the spelling and layout to see if there is anything different in the email address but they are 100% correct

Answer:Windows junk mail settings dont work

Quote: Originally Posted by happyman123uk

Hi all this is bugging me no matter how many times I add an address to my blocked mail senders or domain list I still get junk mail from them in my inbox.There names are listed in my blocked senders list and have checked the spelling and layout to see if there is anything different in the email address but they are 100% correct

Hi and welcome

Might not be windows mail. where are you getting the senders email from? A sender can spoof the x-sender field which would bypass your filter. Can you give us an example? use the built in snipping tool to make a screen shot of the extended headers and we will make it work

Ken J+

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Morning all, i have a new Acer laptop running Windows7. My video capture devices, A Hauppage USB Live and an Easy cap 2 will not run on the new system,, anyone know of an easy fix for this or of a similar device which will work on the new operating system? Cheers folks, have a good day

Answer:USB Video capture devices dont work on Windows 7

is it the 64bit version? have you tried compatibility mode?

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Ok so i factory reset my wifes laptop which had windows 10 upgraded to it. After factory reset windows8 was then back as i expected. So after allowing all the updates for 8 to complete then restart my wifes computer was working great. So then i went to find and reinstall windows 10. All i could find was the paid upgrade. Contacted microsoft customer support and was told i couldnt find it because it was no longer free. But seeing as i had it on the computer during the free upgrade the tech had no problem sending me a link for the windows 10 update. So i followed his link. It updated and proceded to restart. Heres where the problem started. It now wont go past the dell logo screen the first screen on power up. I however can press f2 or f12 and get the menus for that. Microsoft told me i had to consult with dell. After talking with dell support they said the way that the microsoft update was done curropted a file and that i can either try a recovery disk which i dont have or pay them 130.00 to fix it. Sooooo my question is my wife has another identical laptop running windows 10. Can i hook the 2 laptops together via usb and boot off of my wifes computer to force start mine.

Answer:factory reset windows 10 reinstall now dont work

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So guys, a couple months ago i got this problem. The start button just stopped working! it clicks, but the leetle menu doesnt show up. also, the links on the taskbar work perfecly fine, buuuut when i minimize a window it is like closing it. it also does NOT work in safe mode, and i am pretty sure it isnt a virus(avast says so.) any help???

Answer:Windows 7 Task Bar/Start Button Dont work!! Please Help!!

Hi and welcome to the Forums ...... Have you tried running sfc/ scannow

SFC /SCANNOW Command - System File Checker

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I was stupid and manually tried to delete windows.old. Didn't work. So then I decided to see how to properly do it. Well apparently by manually trying to delete the files, when I tried to use diskcleanup and look for the "Previous Windows Installation" check box does not show up anywhere. I assume its because I'm an idiot and tried to delete windows.old myself manually. Hmph!!! After all that I tried doing the cmd.exe method. It ran but all files said, "Access Denied". So am I completely screwed? Do I need to completely reinstall windows now to fix this or is there some way to do this still? It takes up about 27 gigs of space so I would really like to free that up. Thank you for any advice.

Answer:CANNOT DELETE windows.old (DiskCleanup and cmd.exe methods dont work)

Check this tutorial, it should help you resolve the issue.
Delete Windows.old Folder in Windows 10 Performance Maintenance Tutorials

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Running Windows 7, and then going into S telnet sessions and the arrow keys do not work in Telnet, any ideas?

Answer:Telenet Arrow keys dont work under Windows 7

Telnet is what is delivered, if it doesn't work then you might go with mobaterm or putty or other telnet client.I am not at a W7 so I can't test to confirm.Why did it take me over a year to phone in a problem to ATT?

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I just installed windows 10 on my laptop, upgrading from windows 7, and now the USB 3.0 ports on the computer dont work.  In device manager there is a yellow hazard sign next to "USB xhci compliant host controller".I tried uninstalling and reinstalling the drivers but nothing helps.  Any help is appreciated!

Answer:USB 3.0 ports dont work in WINDOWS 10 - USB xhci compliant h...

Hi @shmendrik? ,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion dv7-6100 Notebook and issues with the Windows 10 3.0 USB USB xhci compliant host controller drivers. Here is a link to help. The Intel® Driver Update Utility is a tool that analyzes the system drivers on your computer and install the best one for your OS and Notebook. Have you tried to rollback the driver in Device Manager?Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating. I hope this helps you. Thanks.

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Guys, im desperate! really am! cze i alredy tryied a lot, like lot, tutorials but stil dont work! what i can do? 

Answer:g480 Dolby dont work in windows 8.1! Pleasee help!

Hi Mcajahiba,
Welcome to the Forums  
As per the query we understood that you are facing issue with dolby not working in your Lenovo G480 laptop.

Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.Right-Click on it and choose update driver.Navigate to d:\drivers\audio.When that's done, close Device Manager.Open File Manager and navigate to D:\drivers\Audio\DolbyGUI and install Dolby Digital plus Advanced Audio.
That should get rid of the error message and this version of Dolby Digital plus Advanced Audio should be working as expected.

Hope this helps. Do post back if the issue persists!                                                   
Best regards,                                        &nb... Read more

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