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Laptop randomly shuts down, restarts itself 3 seconds later

Question: Laptop randomly shuts down, restarts itself 3 seconds later

Starting from around a week ago, my VAIO VPCSA35GG would randomly shut down (as if the power is cut off) then restart itself 3 to 4 seconds later. Sometimes it would happen after I'd used it for a while, but other times it would happen repeatedly right when Windows is just booting up, causing the computer to get stuck in a boot loop. I've ruled out many possible causes:
It's not overheating. I've monitored the temperature and the laptop would randomly shut down even when not in heavy use. Also, if the computer overheats, it would normally shut down without restarting itself after.
It's not the hard drive or the OS. The problem persisted even when I booted from an external device with the hard drive completely removed.
It's not the memory. I've done numerous memory tests and they never showed any problem. I've tried removing the memory card (leaving 4GB of memory that's integrated into the motherboard), but the problem remained. The interesting thing is that the laptop would never shut down randomly when I'm inside the BIOS menu or when I'm running memtest. In fact, after running memtest for a while, the random shutdowns would not happen again for a long period after (at least 30 minutes). The problem usually comes back after the laptop hasn't been used for a while (the next morning).
It's not the BIOS. I've tried flashing a new BIOS but the problem remained.
It's not the battery or the charger. The random shutdowns can happen when running on battery or AC power, even with the battery completely removed.
It's not the CMOS/RTC battery. Even with the main battery removed, the clock didn't get messed up after 6+ hours.
The CPU seems to be getting stable voltage. It would go up but never drop below 0.77V.
I've run the Intel Processor Diagnostic Tool and it reported no problem.
Has anyone experienced the same problem? I'm running out of idea for possible source of this problem. Is it likely just faulty main board? Is there anything I can do to save my laptop? Any help would be greatly appreciated.

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Preferred Solution: Laptop randomly shuts down, restarts itself 3 seconds later

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Laptop randomly shuts down, restarts itself 3 seconds later

What version of Windows ? 32 or 64 bit ? Just to be sure it also shuts down when on battery power without the charger connected ?

As it seems to run ok in the Bios that implies a Windows problem so run it in Safe Mode (with Networking if you want Internet access) and see if it still shuts down then. Safe Mode uses only basic drivers so it could help find the culprit if it's a driver problem.

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I've been having this problem for a while now where my laptop will shut off whenever I'm in the middle of doing something important and I don't know how I can fix it. I've tried clearing my files off and starting it over but it didn't fix the shutting off problem. Help!

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My laptop keeps shutting down an restarting randomly. This happens when either on battery or when plugged in. I don't think it is from over-heating as the laptop is not too hot and this happens straight away when turned on. Also computer performance seems much slower and program are not responding. All windows updates are up to date and mcafee does not find any malware etc. on scans.

Appreciate any help,

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I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.

First post on here and my tech levels are basic/competent. Any assistance would be appreciated.

Answer:Laptop randomly shuts down/restarts.

Originally Posted by IAMKLOOT76

I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.

First post on here and my tech levels are basic/competent. Any assistance would be appreciated.

it could be that it is overheating and then it shuts down

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Hey, I have this old HP laptop Compaq 6910p, altough it's old, it still runs. But the latop beeps and screen freezes for a few seconds, when I move it roughly. I wanna get rid of it. Also, the battery indicator says 80% but the laptop always shuts off randomly being somewhere between 100?% - 80% of battery. Any help? Thanks alot

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Answer:HP G62 Notebook shuts off randomly after 20-30 seconds same ...

Clean all dust from the computer fans make sure it is not over heating.

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My computer has been running fine for the past 2 years plus, but recently I've had a bunch of BSODs with titles like PAGE_FAULT_IN_NONPAGED_AREA, MEMORY_MANAGEMENT, SYSTEM_SERVICE_EXCEPTION and BAD_POOL_HEADER but after reformatting the computer appears to be fine until the past few weeks.

My computer have been shutting off (not down) by itself 2-5 seconds after ive pressed the power button, sometimes it will go past BIOS sometimes not, i've tried removing and inserting both of my ram sticks individually into all of the slots and the problem remains.

thanks for any help i can get

Answer:Computer shuts off randomly, mostly during first few seconds of bootup

Someone else might have more input on this.

I would first run memtest 86. You can find a nice tutorial on the forum. I think it's best to let it run 6-7 passes without error before stopping.

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I have a new HP desktop computer. It has an i5 processor and runs Windows 7 Home Premium. Out of thye blue, my computer will shut down and then quickly restart all by itself. I have run avast and malwarebytes. It does not show any problems. Just when I think it is "cured" it will do it again. When it reboots, it does it in the window where you select regular boot up or in safe mode. Any ideas?



Answer:Shuts down and restarts randomly

Hello.Sounds like we're dealing with a system crash here.Please download BlueScreenView to your Desktop.Double click on BlueScreenView.exe to run the program.When scanning is done, go to Edit>Select All.Go to File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.~Blade

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I've been having a problem whereby my computer will reboot itself with no warning or error messages. Sometimes it will do it almost immediately after starting up, sometimes a few hours after and a couple of times even during startup. Today for example, after 12 hours of being switched off it restarted immediately after Windows began.

Sometimes, rather than restarting it will shut down but not restart, leaving me with a black screen that can't be rebooted without turning the power off and then back on. (Had this particular kind of failure once before which was fixed after removing Spybot, which I no longer use).

I don't think it's a heat problem since I often run it with the casing off and a fan directed at the machine.


Windows XP Home SP3
Pentium 4 CPU 3.0GHz
Radeon 9550 Graphics

I've tried running Super Anti-Spyware, Malware Bytes and AVG all from Safe Mode but it still persists.

Answer:PC randomly restarts or shuts down and won't reset

Have you checked your device manager for errors relating to the reboots? Most of the time these are heat related issues but they can also be caused by general machine faults. How long has your PC been in operation? After long term use, meaning several years, I find Windows slows down considerably due to the bloat of registry leftovers from uninstalling various stuff. I could be time for a nice clean install if that is the case.

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When restarts it shows a window "Unexpected shutdown"
the problem details are,

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000008
BCP2: 00000002
BCP3: 00000000
BCP4: 82B0CEF1
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Answer:The computer randomly shuts off and sometimes just restarts

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

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Hello all, this is my first post here, and judging from other posts, looks like I fight find my answer here.

I have two internal SATA hard drives, not as a RAID, but independent. My C drive for programs, and D for extra (future) storage. I bought the computer last spring from Gateway, which normally sells this model with two drives as a RAID, but I aksed that they not be.

I hadn't been using the computer much until recently, when I noticed that the second drive (D) will spin down (I hear it) and immediately spin up. After a month or so of troubleshooting on and off, I cannot find any pattern. Sometimes it never happens, other times it starts after the computer's been on for a half hour, then it spins down and up and down and up... etc.

It keeps cycling UNTIL I open any file on the D drive, save it, and then the drive remains "on" for "a while" - meaning sometimes ten minutes, sometimes hours, before (if) it begins spinning down again.

I have hard drive monitoring software (Hard Drive Inspector pro), so I can see that the problem doesn't appear to be heat related, though "sometimes" it seem it spins down when the temp of that drive reaches 104F. The C drive is always 10-15 degrees cooler bec of the placement of the drives and the front cooling fan. (The D drive was getting much hotter before I added a small, quiet hard drive fan near by.)

I've consulted with Gateway Tech support (still under warranty): th... Read more

Answer:2nd internal HD shuts down, then restarts randomly

Drive diagnostic utilities

Don't know if that helps you or not.

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as of 2 weeks ago computer will shutdown or restart randomly, no idea why.

besides that i was dumb enough to leave cousin by computer who installed some skype emoticon malware. i have malwarebytes it found and quarantined download keeper

besides that i cleaned registry with ccleaner.

that said there is 1 website where this thing still randomly takes me to some advertisement page whenever i click something for first time. this related to the malware that came with that skype emoticon thing.

anyways those are my 2 problems.
i remember from some years back when i came here to get an issue solved with a computer i was trouble shooting i had to do some scans of some sort to be helped but i have no idea what they were.

so please link me to the needed tools to scan pc in order to post its results so i can get further assistance with my 2 issues.

thanks in advance

Answer:computer randomly shuts down or restarts

Hi I would start by following the instructions here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum and gather as much info as you can.If any step is not able to be done to move on to the next and when finished make a new thread in the Virus,Trojan and spyware section and post all the info there not here.
I would advise you do this first and ensure you clear of any malware issues.

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This isn't the same type of emergency I've come to this board about before but something that is starting to worry me.

My computer, after running for several hours or sometimes several minutes, will lock up and restart itself. I've already gone into the Control Panel>System>Advanced>Startup & Recovery and deselected "Automatically restart computer" so maybe I'll get an error message next time.
This is something that happens when I'm using lots of system processes and sometimes when my computer is just on and running no extra processes.

I thought it might be the power supply fan but I'm suspicious of that conclusion because it does restart when I'm not running any processes (video, Winamp, Cubase).

Any ideas? I'm running XP with a Pentium 4 3.40ghz and 768MB of RAM so it seems like I shouldn't be having any memory issues.

Thanks for any and all help!!

Answer:Computer Randomly Shuts Down/restarts

As you have mentioned there are a few possibilities from bad RAM to malware and even dirt in the case causing over heating.. Clean it.Get the error message when it comes and post that back.Have you run AV and spyware scans from safe or normal mode?You can run Memtest86 -Also look in Event Viewer for itemsTo open Event Viewer, follow these steps: 1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in. 2. In the console tree, click Event Viewer. The Application, Security, and System logs are displayed in the Event Viewer window. More info How to view and manage event logs in Event Viewer in Windows XPYou can also run this scan and post back the logDownload and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)Under "Configuration and Preferences", click the Preferences button.Click the Scanning Control tab.Under Scanner Options make sure the following are checked (leave all others unchecked):Close... Read more

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My G72 also is shutting down and rebooting wile on my ac adaptor-I do< I have been useing a external blower that keeps mt laptop at69 is 5 years old-- Help

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I hope I'm posting in the correct forum as I wasn't quite sure which one to put this under. Anyway, I have IE (How do I find out what version?), and I have Windows Vista (Again, how do I find out what version I have?). I will be reading blogs, visiting websites, typing on my own blog, etc. and IE will radomly close and immediately restart. The only message that I'm getting is, "IE has encountered a problem and needs to close." As for anti-virus protection, I have Spy Sweeper, and I run it every one to two days, and I always quarantine everything that shows up. I haven't downloaded anything new that I can think of as far as programs go. I have downloaded digital scrapbooking kits, but they are all from the same company, one that I definitely trust, and I've been downloading from them long before I started having this problem. I guess that's all. If there is anything else I can do to help solve the problem, please let me know.

Thanks so much!

Answer:Internet Explorer randomly shuts down and restarts

Hi Luvkitty

To find your version of Internet Explorer...go to the Help Tab.."About Internet Explorer"

To find your Edition of Vista go to Start...Right-Click on Computer and select Properties...also note if Service Pack 1 is installed.


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Processor Manufacturer: Intel
Processor Type: Core 2 Duo
Processor Speed: 2.66 Ghz
Operating System / Service Pack: WindowsXP with SP3
System RAM: 2GB
Video Card Manufacturer: Nvidia
Video Card Model: Geforce 8800GT
Video Card RAM: 512 megs
Video Card Driver Version: 182.50
Sound Card Manufacturer: Realtek
Sound Card Model: ?
Sound Card Driver Version:
Power Supply: Earthwatts 430W

Problem Description: My story begins months ago. After a year or so of flawless performance, my computer begins to have an issue where it will randomly shut down or restart on me with no warning. I could be in the middle of playing a resource-heavy game, or just surfing the web. Doesn't seem to matter. The system will do one of 3 things:

1. Shut down. This requires me to push the power button to get it back on again.
2. Restart. The system shuts down and then starts itself back up again.
3. "Soft shut down". The system turns off, but not completely because my monitor doesn't show the little message that it usually does when the tower is completely off and pushing the power button doesn't start it up again. Usually I have to wait for a minute or two before it will let me start it up again.

More recently, new issues have cropped up. I had a fully updated version of Neverwinter Nights 2 running smoothly on my machine. I have an uninstalled copy of Storm of Zehir (an expansion pack) sitting on my bookshelf, and I decide I'd like to install it.

During my attempt... Read more

Answer:System Randomly Shuts Down and Restarts + other issues

For me...the obvious thing to do would be to check the condition/status of the hard drive, using the correct respecive HD manufacturer's diagnostic. Disappearing drives seem to be a clear indicator to me.

Then I would move on to worry about overheating possibilities.

As for Windows making the boot partition E: rather than C:, that cannot happen without great assistance from the human. If the system reflects one hard drive attached properly...and 1 optical drive attached properly...and the user is conducting this operation with a Microsoft XP CD...the install software has no option but to make the first/only partition C:.

If other drives of any type or other partitions exist on the hard drive used...the install apparatus will see them and account for them accordingly. Which may result in the situation depicted by you.


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G.SKILL Ripjaws Series 8GB (2 x 4GB)
ASUS GTX660-DC2O-2GD5 G-SYNC Support GeForce GTX 660 2GB 192-Bit
Intel Core i5-4670K Haswell Quad-Core 3.4GHz
Seagate Barracuda ST2000DM001 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin
CORSAIR RM Series RM550 550W

Running Windows 7 Home Premium 64 bit.
A few weeks ago, custom built pc started to shut down randomly, I don't know the problem, I already did a full virus scan, nothing showed up. Usually happens when I'm surfing the Internet. Me and my friend built this computer, so I'm not sure if whether it is a hardware problem. Please help...

Answer:Custom build shuts down randomly, then restarts itself.

i would say a hardware issue is not totally out of the question. i would download a program from the following link to a flash drive and run it through several passes to test the ram. The program is called memtest86+. It can be downloaded from the following link:

Memtest86+ - Advanced Memory Diagnostic Tool

If after running several passes memtest shows no issues; post back and we can go from there.

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Toshiba satellite L640, windows 7 home premium, 64 bit version 6.1 service pack 1, bios-INSYDE 2.7

Laptop randomly will either completly power off, or will just restart, or gives me a blue screen. It happens both when im doing nothing, not even using it, or when im using the computer.

This happens when on battery only, on ac power only, and on both, so its not a power supply issue.
The fan is running and sounds fine, the temperature is around 37% in the toshiba health monitor, so its not overheating. I tried shaking the laptop slightly to see if it happens again, like maybe something is loose, but it doesnt occur when I shake it. I have run numerous virus and malware scans and have come up clean.

Right now im running my computer in safe mode to see if it happens, but so far, it doesnt seem to happen in safe mode.

Any ideas?

Answer:toshiba satellite L640 randomly shuts off/restarts/bluescreens

Hi and welcome to TSF I have moved you to Bsod's for further help please follow the instructions here
and upload the folders for a analyst to check.

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Hey folks,

My Machine:

i7-920 Bloomfield D0 Stepping
6Gb Corsair DDR3 XMS3 1600Mhz
Corsair 750W 750HXUK PSU
Corsair H50 CPU Cooler
Gigabyte GA-X58A UD3R MoBo

In the past few weeks its developed a habit of randomly shutting down and rebooting this spontaniously happens be it ingame, movie, music, web browsing - i've never seen it happen idle on desktop so i dunno if it does or not

Steps taken:

OC shut off back to defaults
auto reboot off - still reboots
No MiniDump (%systemroot%/minidump)
memtest 0 errors
Flash & update BIOS

Post crash event log info:


- <Event xmlns="">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<TimeCreated SystemTime="2010-09-23T15:28:58.073622000Z" />
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Security UserID="S-1-5-18" />
- <EventDa... Read more

Answer:Win7 System randomly shuts off and restarts - No BSOD, No Minidump

Please ensure that the system isn't overclocked until we finish troubleshooting.
Check the following for memory dump generation:


Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):

Please provide us with the reports from here - even though you're not receiving BSOD's:

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First time build (September 2012). Machine has been performing flawlessly then end of September 2013 starting randomly shutting down and restarting. No particular activity will trigger this event (no BSOD). I've run memtest, chkdsk, malwarebytes, gpu-z, cpu-z, Nothing seems out of the ordinary. Temperature ranges are consistently around 26C. I've left it on for the last 48 hours with the covers off and a fan blowing directly at the inside of the case and it has shutdown 8 times. This happens even when it is idling. Truly bizarre, definitely frustrating. Need some help here isolating this "gremlin" and regaining control of my machine. I;ve attached a minitoolbox report maybe that willl help you get a better picture.
Asus P8H77-V
Intel i5 3570K
16.0GB Ram
Windows 7 64bit service pack 1
nVidia geforce GTX560
ForceWare 311.06 (driver)
Cooler Master 212 EVO
OCZ ModXstream-Pro (don't remember the wattage, but purchased larger than the recommended

Answer:Computer randomly shuts down then restarts critical error Kernal Power 41

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.
When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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Hey guys,

Firstly i would just like to point out that im not a novice with computers due to it being my career but i feel this great forum is my last hope before i sell this laptop for Spares and Repairs, ill start from the beginning.

The laptop is an Acer Aspire 5535 and it has Windows Vista Home Premium 32bit OS installed upon it, well last night i was simply on the laptop searching the web, not doing a great deal just some eBaying and general web searching, then i got a UAC alert and it said "Windows Command Processor" instantly i had never seen this UAC command before in my life so i thought to myself "Hmm this is clearly a type of malware/virus" so i clicked cancel on the UAC, then it appeared again and again and again, no matter how many times i clicked cancel it appeared again, then my AVG Anti Virus detected a Virus and kept saying it was moved to the vault over and over, so i thought right i will boot my system down and reboot into Safe Mode and perform a malware scan, well as soon as i rebooted the system it shut down half way through of the "Loading Drivers and Files" screen during the start up of Safe Mode, i tried Safe Mode with Networking and Command Prompt too, same problem, so i thought perhaps it has overheated, i left it 12 hours and tried again, still same problem, i then cleaned the CPU and HEatsink and reapplied thermal paste etc and still same problem, so i removed the harddrive from the laptop to check... Read more

Answer:Laptop Shuts Down After 30 Seconds

Fairly sure this is malware. Can you boot to safe mode? If yes download install update and scan complete mode with Malwarebytes .

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Hello, I'm having a problem where my laptop will randomly shut off and then turn back on seconds later. Back then it only happened once every few weeks but now it's starting to happen every few hours. I've tried resetting the laptop but the issue is still there. If there is any solution, I will be grateful. 

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The laptop is a compaq presario 2100 and a friend gave it to me, so i thought i'd be smart and safe, and seek professional help before i opened it up and tinkered around.

After i press the power button, it turns on, and then after 3 or 4 seconds it simply restarts. It doesn't restart, however, if i spam the delete key to go into BIOS. Once i exit BIOS and try default values or any values it repeats the problem. I ran a hard drive check and all is any advice would be nice. Thank You

Answer:Laptop restarts after 4 seconds of turning on

bump^ please help!

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Gateway Laptop Model: NE56R41U with Windows 10.
I recently performed a Clean Install of Win. 10 on a previously Win. 8 laptop. The problem I'm having is that when the laptop is not connected with the power cord it will start the boot process for about 4 seconds and then will just shut off. It doesn't get past the initial "Gateway" logo with the loading circle. If I then connect the power cord and boot the laptop after trying to start it without the cord, it will boot up properly but once I try to log in to my windows user account it will restart itself or just shutdown. Sometimes it will restart a few times before finally running correctly. After it stops restarting itself with the power cord connected, I shut it down, boot it up again (still connected) and now it starts right on the first try. So if I just keep starting it after that while it is connected there is no problems. If I disconnect the power cord while the laptop is on, it will not shut down and holds a charge perfectly.

I had this problem when it had Win 8 and is why I did the upgrade thinking it might be a software problem. I'm in the middle of trying to calibrate the battery by charging to 100% and then letting it die. I'm pretty sure this won't help but its something that I can try for now. THanks

Answer:Laptop Boots Up For About 4 Seconds Then Shuts Down

Standard troubleshooting steps worth doing (with the power cord in and on) are:
1. Chkdsk -
2. sfc /scannow System File Checker
when using SFC make sure you scroll down in the guide above to the section:
'How to view details of the System File Checker process'
so that you generate a text doc to your desktop and not relying on the massive cbs log.

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hello guys my laptop of 4 years has been giving me problems. I start it on but there is no display on the screen and after a few seconds it shuts off. What could be the problem  thank you

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I want to take my laptop on the go without worrying about finding a outlit every 40 seconds. I looked through the "power and sleep settings" but nothing appealed to my problem. I don't know if this is just something all HPs do, or if I do have a problem. PLEASE HELP!!!

Answer:Laptop shuts off after 40 seconds of not being plugged in.

@marissagi? HP Notebook PCs - Testing and Calibrating the Battery (Windows 7) REO

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My Acer Aspire 7520 shuts down, loses power 5 - 25 seconds after powering on.  It started when I was playing a video game and the laptop suddenly shut down. I thought it was overheating, so I let it cool down. About an hour later I turned it on and it boot normally, but 45 min. later the laptop shut down again. Next time I tried, it turned off 20, 5 minutes, then 30, 20 seconds later. In those 20 s after pressing the power button no errors or beeps occur, just the Acer logo screen. I even get past Acer logo sometimes or go to Bios password prompt if i press F2, just before laptop powers off. This all happened in the course of a few hours, laptop was working fine beforehand, no overheating (think so cause games lagged when laptop was overheating previously). If I turn it on again, just after it powered off, the laptop shuts down in 7 seconds, as opposed to 25 seconds if i leave it alone for a while. Also, according to task manager CPU and RAM usage is normal when shut down happens.TriedCleaning out the fan and the heat sink (wasn't that much dust).Applying new silver thermal grease to CPU and GPU after removing the old one.Powering on with only one RAM stick, then only the other.Powering on without the battery, only on AC power. Then only with the battery in.Powering on while putting pressure to the middle of the keyboard (read that this might pop the CMOS battery to it's slot if that's the problem).Pressing the power button for 1 min.There are a lot of pe... Read more

Answer:Acer laptop Shuts Down after seconds

Do you know how to remove the Hard Drive?Can you get a find a 'kive' Linux CD that will run o  your laptop?Or, just the Microsoft memory test CD.Here is the plan:Carefully remove the HDD from the laptop.Power on with the test CD in the drive. If needed, you may have to set the option in the BIOS.See how long the test will run. Or, if Linux, play a simple game for haft an hour.The idea is to see if it was really the hard drive that was overheating. That is why you do it without the hard drive. If it runs OK without the hard drive, then it must be the hard drive.

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Hello everyone, first post here and of course it's a problem.

I have a Compaq Presario that I just bought off eBay without a HDD. I got the HDD today and went to plug it in and wouldn't you know, the Computer Starts up, I see "Compaq" and then it shuts down. Right before it shuts down it shows the Power Light disappearing on the Status bar on the Laptop. I could really use some help. The only thing I did was disconnect everything to get a bad floppy drive out. I'm a Mac person myself, so I'm not sure whats going wrong here.


Answer:Laptop Powers Up for 3 Seconds and then Shuts Down .. Please Help!

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My Acer Aspire 7520 shuts down, loses power 5 - 25 seconds after powering on.
It started when I was playing a video game and the laptop suddenly shut down. I thought it was overheating, so I let it cool down. About an hour later I turned it on and it boot normally, but 45 min. later the laptop shut down again. Next time I tried, it turned off 20, 5 minutes, then 30, 20 seconds later. In those 20 s after pressing the power button no errors or beeps occur, just the Acer logo screen. I even get past Acer logo sometimes or go to Bios password prompt if i press F2, just before laptop powers off. This all happened in the course of a few hours, laptop was working fine beforehand, no overheating (think so cause games lagged when laptop was overheating previously). If I turn it on again, just after it powered off, the laptop shuts down in 7 seconds, as opposed to 25 seconds if i leave it alone for a while. Also, according to task manager CPU and RAM usage is normal when shut down happens.

Cleaning out the fan and the heat sink (wasn't that much dust). Fan works.
Applying new silver thermal grease to CPU and GPU after removing the old one.
Powering on with only one RAM stick, then only the other (black screen when I take out both).
Powering on without Wifi card.
Powering on without the battery, only on AC power. Then only with the battery in.
Powering on without Hard Drive.
Powering on while putting pressure to the middle of the keyboard (read that this might pop the CMOS ... Read more

Answer:Acer laptop shuts down after seconds

Sounds bad.

Are you able to run Memtest for any length of period? Search for YUMI Multiboot. Download that, install it to a spare USB stick. Download memtest from yumi program. Boot off of stick and run memtest.

If not get a new motherboard/cpu off ebay.

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Hello, I have a HP Pavillion dv6000 laptop. I have started to have some problems with it, starting in May. It would start to boot up like normal, and then after it had a few screens of text it would shut down and restart. The LED lights would turn on, I canhear the cd start up, then it dies. After 10-15 times it would start.

Well, maybe after 2 weeks of this problem happening it just disappeared for a month. I was glad, but then in mid June it happened again!!! Luckily it didn't happen alot.

Ok, after all of that, the problem has resurfaced. The lights would turn on, the fans turn, cdrom clicks, but this time the screen won't do anything, and it restarts after 5-10 seconds. Can anyone give me any advice?

I have tried pulling out the battery and not plug it in, and then hit the start button. I have cleaned out the vents on the bottom of the laptop.When I did get my pc running a couple of weeks ago, it ran flawlessly, no problems at all. I am trying to get it to boot up, but am failing. Again any advice will be helpful.

Answer:HP Laptop won't boot up, shuts down after 5 seconds

Remove any addon component (like any external USB connections)
Remove any disc in the CD drive
Try blowing out the fan again (actually you may need to really open the laptop up, and clean and re-paste the CPU heatsink - but this is difficult)
Also reseat and blow dust away from the Ram card(s)

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Hi! A very nice nursing student asked me for a laptop to help her studies and maybe make a little income along the way. I got her a Compaq Presario V2000 (Windoz XP Professional). It has been serving her needs quite well.
But now she calls and says it shuts down every 59 seconds so she hasn't time to run any of its programs like antivirus or IE to connect to web to run maybe LiveOne scan or others.
She has asked me to mail her a CD that will be self-booting and contain a good antivirus (and I would say, something like Malwarebyte too) on it, that will run and clean up her computer so she can use it again. (After that, i need to talk to her more about protective programs for the machine....)
She is of the opinion that the infective agent may be "worm.win32.nightshade or something like that." Quoting her. This Could possible be a form of the netsky virus, I can't be sure. At any event, I tried to shop for a curative CD for her problemo. All the CD's I could find contained very old antivirus programs (with three years or older virus definitions ....and most do not even say they remove those viruses..they talk only about "scanning for viruses" whereas we need a scan and a REMOVAL, that is a real antivirus program that works.... with current uptodate viral defintions. And a good malware type additive.
Can anyone recommend any such CD, or else any other means she may be able to restore functionality?
She is a very nice person, a lady whose husband ran ... Read more

Answer:Virus? shuts down laptop every 59 seconds!?

There is a bootable anti-virus cd. Let me find it

Here we go:

Free Antivirus Rescue CD - Bootable Rescue CDs with Antivirus Scanners

*edit* @mitchell Don't worry about it. Better the information double checked than not

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Please I so seriously need help.
I have a fujitsu siemens amilo pro v2030 laptop & something is seriously wrong.
I boot it up & within seconds it shuts itself down, so I try to reboot it & sometimes it will boot up & load windows & most of the time it will try boot up but the screen wont come on & nothing will happen.
I think its a software problem as on the odd occasion I can use the laptop no probems.

Please someone help

Answer:Laptop shuts down a few seconds after power up

how does it do when you boot into safe mode, try tapping F8 at boot, before it begins to load windows

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Dell Inspiron 1150 Laptop with Pentium 4, Socket 478 processor and 768 Megs of RAM.

I took this laptop apart many days back to resolder the power connector to the main board. That went successfully and I used it for about a week or two and I noticed today that there was no sound. I figured (rightly) that I had failed to plug the speakers back to the main board so I went back in tonight and connected them.

Now, after getting it back together, it powers on for about 15 seconds and then shuts down--no display, no beeps, nothing. I've taken it apart again two more times looking for something disconnected; but, I can't see anything amiss.

The battery and power supply are both good and the battery is fully charged (battery is new). I've removed the battery and tried wall current only, tried battery only, removed the hard disk, tried one memory stick at a time with no change.

I observed proper precautions against static discharge at all times.

Anyone have any ideas?

Answer:Laptop powers up 15 seconds then shuts down

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Hi All- I'd greatly appreciate some advice.  I am doing online classes and this is the last thing I need right now...LOL!!!I was using my laptop, and it suddenly powered completely off.  It will turn back on for 5-30 seconds and the powers off as if someone flipped a switch.  Sometimes it powers off almost immediately, sometimes I can get to the HP Invent Screen, and some times I can make it to Windows Error Recovery screen.I have the same problem on battery power, on a/c power, and on a/c power with the battery out.  The blue power light remains on when the cord is plugged in.I have not had any problems, previously, before this happened today.  Thanks in advance for any ideas!!!HP dv2940seWindows Vista Home PremiumJenn

Answer:Laptop powers on, shuts back off within 5-30 seconds

Will the battery charge?The most simple thing is that you'll need a new power cord.  Perhaps the transformer unit on the power cord no longer functions correctly.

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I am using a Toshiba Satellite Laptop with vist home edition. when i utrn on the computer a toshiba sceen pops up and within seconds the laptop shuts down. there are also times when it shuts off while i'm using it. How do i fix this problem?

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my acer laptop 7520 shuts itself down after booting for few seconds.
It has Vista but dont think its a software / virus issue. As I got into BIOS / booting menu, it did not stay there. it shuts itself down.

I removed CD rom from laptop but had same result. It has two 1GB rams, I removed them one at a time but had same result. I then removed Harddisk and tried to make it boot from USB, but had same result. It was shutting down after 10 - 30 seconds. I see the Fan running when ever I start the laptop. Fan is very clean. no dust, dont think its a heating problem then.

please can some one advise what could be issue.

I ran it on full battery but had same result. Then I removed battery and connected the power cable into laptop, same result. it shuts down after few seconds.

Answer:Acer laptop 7520 shuts itself down after few seconds

Sounds as though its over heating. You might try taking a can of air and blowing the vents out. If this has not helped. You may need to take it to a repair shop. and have the thermal pads replaced.

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I can't make this go away. I've thrown everything I can think of at it. AVG, Avast, McAfee stinger, Kaspersky rescue disk, Malwarebytes, Super Anti Spyware, CCleaner, Norton sassor worm remover, and Hijackthis and its still there. I've cleaned all temp and internet files, turned off system restore, still nothing. I cleared all event logs and this popped up and might be related. HELP!!!!!!!!!!!! Windows Vista. Memory tested good. A weird thing was I could not install Avast on the infected laptop I had to install in on my test machine and attach the hard drive to it. When install Avast on infected laptop it would not install and even when rebooting before uninstalling it I got the blue screen of death a few times. I also ran regvac, registry first aid.

Log Name: Application
Source: Application Error
Date: 8/19/2010 11:38:33 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Kai-Laptop
Faulting application services.exe, version 6.0.6002.18005, time stamp 0x49e01a51, faulting module unknown, version, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x004fff41, process id 0x228, application start time 0x01cb4031ca48b72c.
Event Xml:
<Event xmlns="">
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Task>100</... Read more

Answer:Laptop shuts down in 60 seconds when connected to internet

BTW. I have done so many google searches it's not funny. None of the things I read worked. AGAIN HELP!!!!!!!!!!!!!!!!!!!!

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Everytime i unplug the battery , after a few seconds the laptop shuts down , Having this problem from months! 

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I have a Dell Inspiron 3537 and every time I press the power button, it will reach the windows logo but then suddenly shuts off. On the second try it will start properly.
But I have generally noticed that it takes a long time to reach the desktop and it is slightly slower.
Any suggestions?

Thank you very much

Answer:Laptop shuts off seconds after I press the power button

Hi Marheol90,
Thank you for writing to us!
Since the system takes longer that expected kindly try the following steps:
1-Disable Startup Programs.
2-Run a Scan and DeFragment
3- Update Drivers (Check for pending updates on the system)
4- Check for virus and malware on the system.
5- Back up date on the system reset to factory defaults.
Kindly let us know if the this helps.

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Hi everyone. I'm new to this site and a complete computer novice with no experience with technical terms, just to let you know!
My laptop is running Windows Vista 32-bit.
So I was browsing the Internet when Microsoft Security Essentials tells me that my computer is infected with the sirefef virus. I tried to clean it but MSE turned off and I couldn't turn it back on. Soon after, I get a message that says something about Windows having encountered a problem and restarting automatically in one minute. Every time I open the computer this same message appears, making the laptop practically unusable. I have no time to do anything on the computer so I can't get logs, etc. in such a short amount of time. This same problem occurs when I use Safe Mode.
Any help would be greatly appreciated! Thanks in advance!

Answer:Laptop infected with sirefef virus, computer restarts after 60 seconds

Hello hmcm08 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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Hi,I recently bought HP envy 15-af155salaptop and it keeps shutting down without any warning and restarting.Can anyone help?

Answer:Laptop shuts down and restarts

Can you take it back to where you bought it?

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when i switch on the laptop after a couple of days then it works fine for about 15-20 minutes, after that it shutdowns. when i again switch on the laptop it again shutdowns during booting within 15-20 seconds, and continues to shut down again and again.. It only works fine for 15-20 minutes, when it switch it on after quite a time. anyone, please help, as my that laptop has became completely useless.

Answer:dell inspiron 1545, my laptop repeatedly shuts down within 15-20 seconds.

There are a couple of possibilities:
It's overheating (meaning a thorough cleanout of the internals plus a replacement of the thermal pads is in order, OR's NOT overheating, in which case it's almost certainly a dying system board.

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I have an Inspiron 1545 laptop that boots up part-way, then dies before the User screen fully comes into view. It dies to black before I can choose which User to login.

Should I try reseating my CPU? Clean the heatsink?

Could someone point me to a how-to or wiki for doing either of the above?


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I have just done a restore using OneKey.  And Windows 7 has updated itself.Now, After I log in to windows 7, after 20 seconds, before it initialises all the programs on the laptop, it restarts.What can I do to stop the laptop from restarting?ThanksTim


Go to Solution.

Answer:Z580 Ideapad restarts laptop after 20 seconds of being in windows - How can I stop it restarting?

Doing a factory restore through OKR will result to a state of the os where the present updates are not yet installed thus the restarts after the updates. One way to prevent windows from restarting due to an update is to not connect to the internet.

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Hi All!

I am new to this forum.
I am not quite sure if this fits into this forum but I am trying all my options here.

Here is my issue.......

I am running a Compaq Presario 2100 Laptop computer. When I start it up it looks like it is running fine but then this message pops up.

"We apologize for the inconvenience but Windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly or was automatically shutdown to protect files and folders choose last known good configuration to revert to most recent settings that worked.
If a previous start up attempt was interrupted due to a power failure or because the power or reset button was pressed or if you aren't sure what caused the problem choose start windows normally".
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration

None of the above work. The laptop just keeps shutting down and starting up, shutting down, starting up.

I Do not know what to do! hElP!!!!!!!!!


Answer:Laptop Shuts Down & Restarts Continuously! Help!!!

What happens if u select one of them? How far does it boot? Where does it stop?

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Hi All!

I am new to this forum.
I am not quite sure if this fits into this forum but I am trying all my options here.

Here is my issue.......

I am running a Compaq Presario 2100 Laptop computer. When I start it up it looks like it is running fine but then this message pops up.

"We apologize for the inconvenience but Windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly or was automatically shutdown to protect files and folders choose last known good configuration to revert to most recent settings that worked.
If a previous start up attempt was interrupted due to a power failure or because the power or reset button was pressed or if you aren't sure what caused the problem choose start windows normally".
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration

None of the above work. The laptop just keeps shutting down and starting up, shutting down, starting up.

I Do not know what to do! hElP!!!!!!!!!


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Hey guys, quick question
For a while, my computer has been making these noises similar to that of when you put a CD in your comp and you hear the clicking etc. After the clicking, my computer shuts off and reboots. Im pretty sure this is something to do with my hardware, no?
Any help would be great.

Answer:Computer makes a "busy" noise then shuts off randomly and restarts

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The error message is "Your PC ran into a problem and needs to restart.We're just collecting some error info, and then we'll restart for you. If you'd like to know more, you can search online later for this error:DRIVER_IRQL_NOT_LESS_OR_EQUAL(i8042HDR.SYS)"

Answer:After upgrading my Hp Laptop to Windows 10 build 10547 my laptop restarts randomly, how can I fix this?

I've encountered that at least twice - it's the new BSOD. In my case, I was able to determine the problem - I've installed a version of a driver that is not compatible with my hardware, so the solution was to install a different driver version.
What was the last thing that you did before the error appeared? That will give you a hint as to what driver needs to be updated/downgraded.
You may create a Windows Central account to respond in this thread.

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I have a HP Compaq Presario C700 Notebook PC purchased new and have had it about three years. For last month or so it has sometimes shut down and then restarted with a blue screen message. It's happened when I play music files and, and also a few times when a program freezes and I hit CTRL+ALT+Delete to open the Task Manager. Tonight it happened when the HP automatic product identification application hung and I then tried to open Task Manager; the computer shut down and restarted with the blue screen message.

The blue screen message is only briefly visible, so I can't get any of it other than something about "If this is the first time you've seen this message...." Then the desktop appears and there's the following, "Windows has shut down unexpectedly" and the option to find out more about the event. Three times I've copied the words describing the event and the first part of the message is the same each time:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 1033

Additional information about the problem:
BCCode: 8086
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
The second part of each description of the problem is different:
First time it happened:
Files that help describe the problem:
C:\Users\D____\AppData\Local\Temp\WER-49140-0.... Read more

Answer:Laptop shuts down and restarts with blue screen

We can give you the best help if you upload the files to us.

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My Laptop (Lenovo-Windows Vista Basic) has recently come with a problem of shutting down but still remaining on (The button would remain blue and would run till the battery was discharged). I formatted the C drive thinking that would solve the problem but now the problem increased further. It now if I shut it down it restarts and enters into One Key System Recovery Directly. Please advice.

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I am using dell Inspiron N5110 with widows 7. Now a days suddenly, my laptop started to shut off( not shut down) automatically and restart.This problem is occurs randomly and some times 2-3 times back to back. and this problem stops for some days and again reoccurs. I checked it if happens while charging but it started to happen even without charging. I have scanned my computer and also formatted c: drive but the problem is still there. I think there is no problem with the fan as the laptop is not that heated. Help plzz.

Answer:Laptop shuts off ( not shutdown) and restarts automatically

Click on the Start button, in the search box type System Environmental and press enter. Next you should be in system properties screen on the Advanced tab. From the Advanced tab click on Settings under Startup and Recovery. On the Startup and Recovery screen uncheck the box next to Automatic Restart (under system failure) Click Okay when completed.

Now have you recently made any type of hardware changes, (hdd, memory, etc)?

Check the Event viewer and look for Hardware events (under Applications and Services). Sort by level and make sure you scroll back up for all the events. Take a look at the critical levels to see if any times and dates match up to when the restarts happen.

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Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
Does anyone else have this problem or a fix?

Answer:Laptop never shuts down or restarts after Windows 10 upgrade.

Close off any open programs you might have and then hit shutdown. If it goes to the shut down screen and tells you that some programs are preventing shut down, force the shut down

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Hi. My sister uses her laptop this morning, it was working well and shutted down good. But when she starts it again like in 15 minutes later, it doesn't let her run Windows XP properly. The black background with the Windows XP icon at the beginning shows, but later, instead of showing the users names, it was showing this blue screen saying this error that I'm showing in my image below and it shuts down and starts all over again the same thing.

Can anyone tell me what's wrong with this error and how I can solve it??

Answer:Laptop shows error, shuts down and restarts

this shoulld solve your problem

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Good afternoon everyone, i'd like to ask for some insight on my case which could help me sort out this problem of mine.

If i remember right, it started around 1-2 months ago at the most. My Lenovo laptop started skipping both audio and video for 1 seconds while making a "BUZZING" sound effect randomly between 2-5-10-60 minutes intervallums. It happens whatever i do: watch a movie / listen to music / play a game / watch youtube / watch streams, anything really. This youtube videos shows basically my problem, while for me, it doesn't happen as frequently in video playback, as for that individual. I wouldn't call it lagging constantly, rather just skipping frames randomly.

So afterwards i've tried to search the internet for possible sollutions and if i remember right i did most of these things already with little to no success:
- The top comment on that youtube link suggest to uninstall the IDE ATA/ATAPI controllers and let windows reinstall others through the windows update. This is the only sollution that HELPED ME a little bit i think. It might be a placebo effect but i think the freezing/skipping turned down from 1.5-2 seconds to 0.5-1.5 seconds.
- I've also tried unchecking this :
- I've also tried running a full Malware & Virus scan.
- I've also tried to update the audio / video drivers to my best ability.
- I've also tried disabling wire... Read more

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Not sure if this is the right category to put this under, but anyway, my Windows 7 laptop (Acer) keeps restarting and I'm not sure why. There's no virus, spyware or adware causing it.
I thought it was when I moved it in a certain way that maybe something inside was moving/disconnecting, but it restarted earlier and I wasn't moving it at all. Previously it has gone off when I've tipped it slightly sideways, although it doesn't happen everytime it's moved.
I also thought it might be overheating, but it's not really felt that hot most of the time and if that is the case I'd expect it to go off far more often. I've been plugging in a cooling pad so it cools it down, although I don't keep it on all the time.
Each time it restarts I find that when I open up Internet Explorer it has signed me out of everything. I sign back in, but at random points it signs me back out again for no reason. My Firefox browser is unaffected by the restart so not sure why IE goes weird.
Not sure what else could be causing it and why it is affecting logins on one browser. Anyone got any ideas what might be causing it?

Answer:Laptop randomly restarts

Not a Windows issue if one browser works fine, unless it's an issue impacting IE.
Have you tried resetting IE to default settings?
.How to reset Internet Explorer settings -
Any error messages when it reboots?
What makes you so sure that it's not a malware issue?

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So starting yesterday my laptop started to restart randomly. Its not very frequent, yesterday it happened two times and once as of today. I looked online and found that it could be some kind of virus (i scanned with avg, nothing) or hardware because of drops or water (i do eat near my laptop but never have any of my food gone onto my laptop and i never drop my laptop or put anything heavy on it). It also can't be the power source because my battery is charged fine when it restarts randomly and i can even dip down to like 4% battery left and what not. Its not overheating because it doesnt feel hot and i bought one of those fan things you put underneath it, which made it wayyy less hot that i was before.
So what is wrong with my laptop? I really have no idea... ):

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Hello everybody!

Im having problems with my laptop, it would finish logging in and then would restart automatically WITHOUT bluescreen. But when I press F8 and go into Debugging Mode my laptop would have bluescreen with MACHINE_CHECK_EXCEPTION blue screen. I already did the following:

1. Clean up laptop with compressed air (so overheating is out of the question, I also use a cooling pad)

2. Reinstall XP SP3 and format all other drives so I only have 1 HDD 2 partitions one with XP and the other with nothing

3. I could install all drivers although my restarting problems continued occuring before installing any driver

4. Registry, malware, spyware, virus clean up

5. Defrag (although I dont think that helped at all)

I'm out of options so before I send to shop I wanted to consult some experts, so I would appreciate if someone could enlighten me.

thx :)


Asus F3Sv
Intel Pentium Core 2 Duo (2.2ghz)
2x 1gb Corsair Ram
Nvidia GForce 8600 GS

Answer:My laptop randomly restarts

Is this a new windows installation or did you repair windows? If you can get into windows you can try updating your display drivers, chipset drivers and bios.
The MACHINE_CHECK_EXCEPTION error is usually a hardware error so you can also try running memtest. Alternatively, I see you have 2x 1Gb RAM modules, so take one out at a time and see if that could be the problem.

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I have been having problems with my HP zd7000 laptop randomly restarting, which it does at variable times. Sometimes it starts right back up and other times it may take up to 5 minutes. I have temperature monitoring software installed, which reports fairly average temperatures. Initially I thought this may be the problem since the laptop is larger than most (17"). I also have multiple antivirus programs, which have detected no major threats.

After reading other online posts I think it might be either a problem with Windows XP updates (mainly SP1), memory, power supply, or the motherboard. I have 512 MB RAM so I think that should be enough. Also, the computer runs when I take the battery out and use only the power cord.

One weird thing is that when it restarts if I try and disable the SP2 mousepad by pushing the button on my laptop it restarts again 9 times out of 10. I am stuck and any help would be greatly appreciated.


Answer:Laptop Randomly Restarts

I should add that the software I run is avast antivirus, adaware, and registry mechanic. Only avast runs in real time. They aren't all true antivirus software, which would overlap and cause problems with each other such as a program like norton would.

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So while I'm using my laptop my computer just randomly restarts. My battery is full and its plugged in so I'm really not sure why it keeps doing it. The laptop will restart to a screen that says "Windows Did Not Shut Down Successfully" and let me choose to start Windows normally or in different Safe Modes. I've run scans multiple times but no virus shows up. Its very annoying and any help is apperciated, thanks.

Answer:Laptop randomly restarts

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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My laptop is:
Dell Inspiron 1420 (I bought it in 2007)
Windows Vista 32-bit preinstalled
Intel Core 2 Duo, 2.00 GHz
RAM 2.00 GB

My problem is my computer restarts itself randomly.
The computer worked fine for 18 months. This problem started the first time I tried to see a whole movie in it. The movie froze, I got a BSOD and the computer restarted itself. After that, It begun to restart itself randomly.

So far, I've done several things. I've tried to uninstall Vista and Install XP and It didn't work

After several tests, the only thing I've got is to identify a frequent behavior... That is:

1. Every single component in the copmputer is working OK -I can say that because of the Dell diagnostic utilities-

2. The problem is: The laptop restarts itself randomly -with a BSOD if Vista and without BSOD if XP- without any warnings or error messages

3. It happens as soon as Windows -Vista or XP SP2- completes the first step of its own installation process... I mean, when the first windows files and drivers are loaded -after the first normal restart due to the installation process-

Beyond this, I've got nothing... I haven't figure the cause of the problem or any possible solution

Could anybody help me? What can I do?

Answer:My laptop restarts itself randomly

franklinrdl said:


my laptop is:
Dell inspiron 1420 (i bought it in 2007)
windows vista 32-bit preinstalled
intel core 2 duo, 2.00 ghz
ram 2.00 gb
hd sata 160 gb

my problem is my computer restarts itself randomly.
The computer worked fine for 18 months. This problem started the first time i tried to see a whole movie in it. The movie froze, i got a bsod and the computer restarted itself. After that, it begun to restart itself randomly.

So far, i've done several things. I've tried to uninstall vista and install xp and it didn't work

after several tests, the only thing i've got is to identify a frequent behavior... That is:

1. Every single component in the copmputer is working ok -i can say that because of the dell diagnostic utilities-

2. The problem is: The laptop restarts itself randomly -with a bsod if vista and without bsod if xp- without any warnings or error messages

3. It happens as soon as windows -vista or xp sp2- completes the first step of its own installation process... I mean, when the first windows files and drivers are loaded -after the first normal restart due to the installation process-

beyond this, i've got nothing... I haven't figure the cause of the problem or any possible solution

could anybody help me? What can i do?Click to expand...

are you sure that your movie hadn't a virus?
I know some virus,i don't remember the names,but they restart computers without any message.try to find this virus... Read more

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I have a toshiba tecra A4...have had it since september of 2005 and it just recently started crashing. Have tried doing a clean install of windows and it still crashes while im installing, so i have no idea why its doing this but if someone could take a look at my log that would be great.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:30:44 PM, on 3/13/2009
Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20978)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Progra... Read more

Answer:Laptop Randomly Restarts

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I've been ignoring this problem for a while because it hasn't really been affecting me. This morning, I heard my laptop play the Windows startup theme and it was just sitting on an ottoman. Since, I've heard it do that 4 times this evening when no one was using it. For some reason, it is just restarting. When the OS restarts, Windows gives an error window saying, "Windows has recovered from an unexpected shutdown."


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement:
Microsoft Online Crash Analysis

System specs:
Windows Vista Home Premium SP2 64 Bit
Intel Core2Duo P7350 2.0 GHz

This is the original OS that came installed on my laptop (HP Pavilion DV3510). The laptop is about 5 years old. Two years ago, I had similar symptoms and my laptop crashed and wouldn't restart. I sent it back to HP under warranty and they replaced my HD and battery.

Answer:Laptop Randomly Restarts

The restarts can be stopped. They occur as a safe guard to be sure that you can boot when you get a BSOD. We have to stop the BSODs. It appears that the cause is a driver. The driver given is a Microsoft Driver, very rarely the true cause. Take the driver verifier test to help determine the true cause

Driver Verifier Inst

Since the driver that crashed you has not been listed you shouldrun driver verifier
Please run Verifier with these settings:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'lltell you what the driver is. But sometimes it'll crash and won't tell you thedriver. Other times it'll crash before you can log in to Windows. If you can'tget to Safe Mode, then you'll have to resort to offline editing of the registryto disable Driver Verifier.
So, I'd suggest that you first backup your stuff and then make sure you've gotaccess to another computer so you can contact us if problems arise. Then make aSystem Restore point (so you can restore the system using the Vista/Windows 7Startup Repair feature).
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and pressEnter
- Select "Create custom settings (for code developers)" and click"Next"
- Select "Select individual settings from a full list" and click"Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click"Next"
NOTE: You can use Low Resource Simulation if you'd like... Read more

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Hi, I am running windows xp on my gateway that is about 4 years old, i have had minor errors on it before however nothing that hasnt been manageable or fixable...

My problem:

My computer runs real well seems like no problems till the other day it started to randomly restart with no real signs of a problem. Sometimes a blue screen would pop up, with a lot of writing on it, but it is impossible to read it before the restart.
The computer will come back on perfect, no error signs other than my desktop will be gone displaying the active desktop recovery, it will then run perfect for several more hours before doing the same thing. I have run various virus scans (adaware, nortan (which i use on a regular basis), panda, and a squared).

I removed several trojans, however they seem to not be related to this problem. Could it be a problem with my power supply (i do have a loose power cord.. but the battery never dies?!) or my cooling fans, excess dust.. etc???

anywho heres a HJT Log please tell me if theres is anything suspicious in there that needs to be removed or if you have any other possible solutions

Thanks Steve

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:41:09 AM, on 8/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
... Read more

Answer:Laptop randomly restarts?? Help? HJT Log

oh ya.. i never turn the computer off i constantly let it runn :/ ... overheating??

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I'm having an odd issue with my HP Pavilion dv2000 laptop. Sometimes it will spontaneously shut itself off. First, the screen will go out. Next, the computer itself will shut down. This always occurs when I am doing something that requires a lot of resources, such as playing a game or watching a video (but only when the video is streamed, it handles DVD and avi files just fine). In retrospect, it's 99% game related.

I think it may be heat related, as if I try to boot the laptop after it shuts itself down, it will shut itself down again before startup is complete. If I let it cool down for a while and then come back to it, the computer will boot properly. As well, these shutdowns are always accompanied by high temperatures on the left side.

Running SpeedFan right now, the hard drive is at 64 degrees C, Temp (ACPI) is 92C, the processor is at 82C and the video card is at 105C. It does not recognize a fan.

I hope that helps. This is not my area of expertise so I've exhausted my options.

The computer is 2-3 months old, and running Windows XP (Home, I believe).

Answer:HP Laptop randomly shuts down

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I have a Lenovo Y710 Windows 7 32-bit
Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz, 1662 MHz 2.00GB RAM
and it randomly shuts down when using full CPU process at 100% (when using facebook and youtube and anything else gets to 100% process) I am pretty sure it is not a virus though because i already checked the computer for viruses o and also shuts down when i barely started up the laptop so how can the virus even load i already re installed windows 7 still shuts off and blowed the fan with can of compressed air even opened the laptop and cleaned the dirt off

Also i do not know but it maybe started since i tried over-clocking the computer but most likely i under-clocked to much with (NHC) program because now in cpu-z it says core speed at 997.2 MHz and in everest its says under the
Overclock > CPU Speed > CPU Clock "997.2 MHz (original: 1667 MHz)" so thats probably why its at 100% process with so little programs open so if some one can help me overclock it again thanks

Also in my motherboard name it says just "Lenovo Invalid" so i dont know what motherboard I have and I cant update the bios but its pheonix so i dont know where i can update it already tried the website but can not find where to update it

any help would be appreciated thanks

Also My core voltage is at 0.950V i dont know if this has something to do with the low performance but any help would be appreciated any time now thank you

Any buddy wana help me out...

Answer:Laptop Randomly Shuts Off

check your cpu temp

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Hi, My new laptop, it's less that 2 months old, has started to randomly shut down.  it then reboots and comes back up. i find this very frustrating when i'm in the middle of something.

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hey guys
i have an hp compaq presario m2000
its just about 2 years old
anyway, one day it just shut off all together while i was on it, i took the battery out and put it back in a couple times, then it finally came on again.
after that it kept shutting off on me and now it is able to stay on for less and less time each time i get it running.
it was able to stay on for about 3 hours, and now its only about 15 minutes.
it will also turn off if i move it in any way.
right now i cant get it to turn on at all.
i thought maybe it was just time for a new battery, so i bought one but still no luck.
anyone have any idea what could be going on?????

Answer:Laptop randomly shuts off

"I thought maybe it was just time for a new battery, so I bought one but still no luck"...

You might check or reset the power settings. Does the new battery charge normally? Are the charging LED's normal?

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Hello all, over the past year I could say I have been been getting a lot of random shutdowns with my Dell Studio 15. This can happen when I'm browsing the web, trying to play a game, or I leave my laptop on for a extended period of time (a day or more). I realize a year is along time to wait to solve a problem, but better now than never. My laptop is a Dell Studio 1555 running Windows 7 x64. Sometimes when I turn my laptop back on I can hear the fan running rapidly, yet when it shuts off I do not hear it. I believe these are due to heat and I just need to clean out my laptop. If and when I leave it on I come back to find it has restarted and most of the time there is a not a Blue Screen notice. Usually in this situation I just left my laptop on or I am streaming media. Sometimes it will Blue Screen but most recently, within the past few months it has not. Today it actually has produced one. Unfortunately I believe most logs are deleted due to my use of CCleaner and TuneUp Utilities, but I do have Critical events in my Error Logs which date back to 2 months ago.

I look forward to solving this problem. Please and thank you.

Answer:Laptop Randomly Shuts Down

Do not allow any cleanup utilities that might remove crash dumps and logs to run while we are trouble-shooting.Let's collect some more information: I'll have a look at it and help you try to resolve the problem. Please follow the instructions: Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the Documents folder!)... with one exception to the following line under Step 4:"Create a new thread HERE and attach the file(s)."The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit).Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file.See the suggestions in the following links for recommendations on file sharing websites:

I can recommend : Also suitable is Please Publish a Snapshot using Speccy, and post a link to it in this thread.It is a convenient and accurate way of providing us with details of your computer specifications. Please download MiniToolBox, save it to your Desktop and run it.Checkmark the following checkb... Read more

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I have a Gateway 6307 ?, Vista. It randomly shuts down, sometimes right after log on, other times after an hour...Just noticed today that when I pick it up to move, and tilt it , it shuts off. Any ideas?

Answer:laptop shuts down randomly

Is the battery charging? Does it hold a charge?
If you gently wiggle the cord where it inserts into the laptop does it shut down? Is it a bit loose feeling?

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I dont know what happens, is just shuts up, even if the battery is charged. It is a toshiba satellite, just 6 months old.
I dont know if i hit a key that shuts the system or a heating problem.

Answer:The laptop randomly shuts up

Get a can of compressed air and blow out all the fans. Then go to Control Panel/Power Options. It probably is set to sleep after 5 minutes of non-use without the power adapter attached to save battery power. You can readjust this if you like.

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I have an hip laptop and it randomly shuts off. I want to try to trouble shoot before I call it a lost cause. Referred to some great threads on here before so thought I'd give this forum a try. Thanks ahead of time for any help. I have an HP Pavilion dv6500. It randomly would shut off a few months ago, got better but started up again. When it shuts off its sudden like someone pulled the cord on it. After it shuts off I cannot get it to start for quite awhile afterward (20 minutes to 3 hrs if not longer). I can push the power button and the computer will attempt to start but will do the cold shutdown in the middle of startup. Sometimes it can get as far as the windows log on and then shutoff. The shutdown happens at all times, no pattern in my activity.

The computer has some other issues, I can't run it without the power cord because the battery is dead (HP said its because I didn't take the battery out when I used the laptop plugged into the wall. Refuse to buy another battery if I can't get laptop to work). My 3 year old spilled milk on the keyboard and it was bad enough the milk came it the USB ports and battery slot on the bottom. Another issue is when I try to change the power battery settings, I can't change it past the lowest performance setting because the laptop overheats. It will shut down within minutes of changing setting. this seriously affects the performance since it has to run so low. But hey, it's a laptop and works for my bas... Read more

Answer:Laptop randomly shuts off

Wow, after spilling milk all the way through it I would consider myself fortunate that it still runs. To me it sounds like it is overheating. Laptops generally collect dust inside as they age and eventually develop cooling issues. I'm sure all the milk doesn't help. Have you tried opening it up and dusting it off with a can of compressed air?

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It's been doing this for awhile. I've noticed that it shuts off when I actually attempt to do something on it. Like if I try to surf the internet, it will turn off. If i try to install a game it'll turn off, and It'll turn off if I try to watch a video. People have told me it could be my battery or fan. I leave my laptop plugged in to the wall so I don't think the battery is the issue, and I'm almost sure my fan isnt an issue. I can leave my laptop on for a long time without it turning on, I just can't really do anything on it or it will turn off.

Answer:laptop shuts off randomly

Quote...I can leave my laptop on for a long time without it turning on, I just can't really do anything on it or it will turn off.Don't you mean:  "I can leave my laptop on for a long time without it turning off, I just can't really do anything on it or it will turn off."Do you ever hear the cooling fan come on at any time?  If no, that's the problem.

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i have a gateway nv52 laptop that randomly shuts off. I recently replaced the battery as i thought it was a power issue, checked the power cord its working fine. It randomly shuts off even with the battery charged. it usually does it when it gets hot, or when i try to install something from a cd/ portable hard drive. I took the entire laptop apart, No HDD, only RAM and CPU. I believe its either the RAM, CPU or the Motherboard. I strongly believe its most likely the cpu or the motherboard. Can i get a second, professional opinion on this, would be greatly appreciated. Thanks.

Answer:Laptop randomly shuts off

Overheating will cause a sudden shutdown to prevent damage to the vital components. it doesn't necessarily mean one of those components is faulty. It could simply be caused by blocked ventilation slots in the laptop casing, so check them for fluff build-up.

Also make sure all fans are actually working.

I had a laptop which would overheat & shut down if it was used on my lap for a time. My trousers were actually blocking the ventilation slots. Although they are called laptops, they really need to be sitting on a hard surface to maintain a ventilation gap underneath it. I guess that's why manufacturer's now refer to them as "notebooks" so as not to mislead us about how they should be used.

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Hi there,

I have a problem with my dell laptop. It shuts down at random, and then I have to go through Windows Error Recovery when trying to reboot.

I have contacted Dell on numerous occasions and last week sent it back to them. It was returned with a new hard disk drive and heatsink. The OS was reinstalled with Windows 7 HP 64 bit.

The laptop seems to shut down when I am actively typing, into a search engine, and clerical work in Microsoft Office.

I have been trying through trial and error to find out when it happens.
1. When I attempted to go on the internet, it lasted 10 minutes and then binged at me and shut down(it always comes up with '10' in the address bar).
2. I disconnected the internet (IE8), went into internet options to delete any cookies, temp files and browsing history but again it binged a me and shut down.
3. Connected back to the internet and tried to get mozilla firefox, but just shut down. Then had to go through the windows error recovery.
4. Took IE8 off and loaded Microsoft office. Went into Publisher and it shut down.
5. Opened Microsoft word 2010, began typing. It binged at me again, the find and replace box popped up, then the save you document box popped up and it then shut down.

Any ideas? Does it sound like Hardware or software fault? Its only six month old and I'm having trouble gettiing anywhere the Technical Help rom Dell.


Answer:Help! My laptop shuts down randomly!

Hi and welcome to TSF you would need to run some diagnostics to test the hardware dell has it's own which model and number do you have ie dell studio 1734.The other alternate is to run seatools for dos on the hard drive and memtest 86 + on the ram,have you tried removing the ram and reseating it or tried starting in safe mode tapping F8 on booting then choosing safe mode with networking and see if it still behaves the same

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Hey everyone,

I have two problems with my HP Pavilion zx5040us.

My first problem is that it randomly shuts off. I was thinking it was overheating so I took it to the shop where the guy put some silver paste in there to cool it and I even bought a laptop cooler.
As soon as I turned it on I used it for 10 minutes and it shut off again.

My second problem is that my laptop can only work with the AC Power cord. I thought my battery needed to be replaced so I ordered a new one. As soon as I put the new one in... it still didn't do anything.

I downloaded the latest BIOS update too. I better wrap this up before my laptop shuts off again. Any help is appreciated. Thanks.


Answer:My Laptop randomly shuts off

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This is a difficult question. I have an ASUS K72J series laptop that is over 4 years old.
My laptop shuts off randomly in high power demanding games (no warning/no lag). It is NOT hardware or heat. It is NOT the power supply. That really only leaves software but I am at a wits end trying to figure out what/why/how. I have updated all drivers and DriectX. The computer works fine - hours on end - but as soon as I try to play a 'heavy' game it lasts about 5-10 minutes and then shuts off. (These three games have triggered it - Borderlands 2, League of Legends and Farming Simulator 2).
This issue bagan about 1 month ago after I recieved my laptop back from a proffessional computer repairer, as I had my display cable replaced (this was a separate visit from the one where I had the thermal-paste re-done). I will stress that it had never happened prior to recieving my laptop back. However I don't know how that could be the cause - it was pointed out to me by a friend that It could have something to do with full-screen games and an issue with them that closes it, I haven't tested that yet by playing them in Windowed mode.
Here is some further explanation:
Power Supply: I have run Borderlands 2 on battery power only, AC power only and on AC + Battery power. Same shut down problem happened everytime.
Heat Issue: I know it is not heat as I had the heat-sinks and thermal-paste re-done. Also the computer place I took it too ran a stress test and had temps up around 90C (and i... Read more

Answer:Laptop shuts off Randomly

Hi Rinkashime,
So the computer place that seated and used the thermal paste, could be the issue.  Let me explain.
Asus computers in different models have this issue, and its usually after a repair.  More than likely the repair place removed the thermal pad, and replaced it with thermal paste.  Pads are the tops in GPU and Process heat transfer.  at 90C I would be a little worried but at 65C you should be OK.  Assuming that your device is OK with the connection of the Processor and the heat sink (meaning there are no air bubbles or gaps allowing it to surge, etc then I would look at your BIOS settings.
In most, not all BIOS settings, you can select and change the max and min shutdown temp for the machine.  Are these present?  If so are they sent about the temps that your device is throwing at you?  I would check.
Here is a overview of the Asus you have, including temps, how games handle and a given stress test they used.  Take a look at it and see if your getting the same numbers.  If you are not, then I would check the BIOS (make sure you keep it insides the guidlines for the processor you have, dont want to fry it).
I would then get the thermal paste or pad reseated and try it again. 
From there I would need a lot more info on what your computer has, etc.
good luck

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Hi everyone,

I have a HP xf335 notebook, that about two weeks about began shutting down randomly for no reason. I and running windows xp home. I have contacted HP and have updated the bios, cleaned the fan vents, changed some of the recovery settings. Still nothing seems to fix this problem. I think that it might be over heating only because when I first turn it on it will run for about 20-30 minutes before shutting down. Once it shuts down, it doesn't stay on for more that 30 seconds if that. The bottom also seems pretty hot. But I can hear the fan running so I know that it is working okay. I then thought that maybe the battery was bad but it still happens with the a/c adaptor connect by itself. I even tried to discharge the notebook but it still happens.

Does anyone have any suggestions on what might be causing this problem.


Answer:HP laptop randomly shuts down

Any new hardware installed?

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hi, hopefully some of u can help me with this. lately when ive been using my laptop, it randomly shuts off when im using it. or, if i leave it idle for too long, the laptop will also shut off. ive checked the electrical outlet, and it seems to work fine, so that couldnt be the problem. and also, ive checked for viruses etc, and defragged my drive. anyone have any ideas?

Answer:laptop randomly shuts down!

Sounds like it could be overheating........does the bottom feel really warm when it shuts down? Will it start right away again, or do you have to leave it off for a bit?

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I have a sony laptop that is doing something very strange. It is just randomly clicking and going completly off - and then automatically restarting.

This happens as I'm working on it and can be when I am doing anything. Typing, moving the mouse, there doesn't seem to be any one thing that makes it do it. But it does seem to be doing it more often.

I conect it with two different power cords - one at home and one at my office - yet it does it at both locations so I don't think it has anything to do with the power cord.

Please help!

Answer:Laptop randomly shuts off

Overheating perhaps??

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Hi,I've been trying help my sister with her laptop but can't seem to find what's wrong.Eventually I've tried fromating and using windows 7 (prof) insted of windows vista.But it isn't fixed yet. I have no clue what it could be, maybe a virus, maybe hardware,...It used to say software error right before it would shut down but lately it doesn't say anything it just randomly shuts itself down. Sometimes it has that problem 4 times a day and sometimes she can work a whole week without having the problem. She backed up her files and copied it back but AVG can't find a thing. I'll try some other anti virus softwares but I don't think that's the problem.system specs:Dell inspiron 1525OS: Vista home premium (in the beginning) / now Windows 7 (prof)Thanks in advanceJonas

Answer:Laptop shuts down by itself randomly

If her OS is 32-bit, I suggest downloading Core Temp and running it to monitor the temperatures of her processor.  I think eliminating high temps as a possible cause may be a worthwhile troubleshooting step.

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Hi guys,

So for the past 2 days my laptop will randomly shut down in the middle of working. I noticed that it shuts down when I seem to be pushing computer as in, if I'm playing a game that demands a lot of RAM or processing my data from work which again pushes the computer. But once the laptop turns off, if I immediately try and push the on button it will turn on and then immediately shut off, I have to wait about 15 minutes for it to turn on. Something to point out, right now, my battery is 100% charged but when I try to turn it on, the battery charge light lights up. Not entirely sure but some advice would be appreciated, thanks.

HP dv6700
3.00Gb RAM
Windows Vista home premium
AMD Turion 64 X2 Mobile Technology TL-60, 2.00 Ghz

Some history with my computer...recently I tried to uninstall my AVG in order to register some network stuff at my university and I was getting errors with that. For the past year, my battery would not charge beyond 60% but in the past month it has been able to charge to 100%. Nothing was done to fix that. In addition, For about a month or so, when I start to push my computer and open up several programs, it makes this "whirring" noise which lasts for quite sometime and then randomly will stop. That didn't change anything in terms of productivity or function for the laptop. But now it just turns off.

Answer:HP Laptop Randomly Shuts Off

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recently i have been having trouble with my laptop (toshiba satellite, running windows xp, about a year old). it seems to randomly shut off at times, often causing me to lose whatever i am working on. often it happens when i am in the middle of a game or in the loading of a game, but even happens when i load different applications or watch websites with flash/music playing. the fans usually get pretty loud, and then the laptop shuts off all together. the laptop is just about always plugged in, not running from battery. if anyone knows any way i can fix this without sending it into the manufacturer i would be most grateful.

thank you

Answer:laptop shuts off randomly

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my Acer Aspire 5000 shuts off randomly with no warning! Please help!

Answer:laptop shuts off randomly

Could be a sign of overheating. . Or the battery could be dying.

Try to clean out the vents with a can of compressed air.

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My wife has been nagging me to address her laptop issue for a while now.  Can you help me?
The problem is that it shuts down randomly.  Sometimes it will go a few days and sometimes only 15 minutes before the thing shuts down. Although i wasn't really paying attention, it just happened in front of me.  The system seemed to go to sleep but when i went to wake the laptop, the system started up from a full shut down (i had to log in and all applications were closed.)  There are no special warnings indicating that the system had an unexpected shut down..  
I had hoped that i fixed a similar problem on this system a year ago when it was also over heating.  No more overheating but still shutting down.
The system in question is a Samsung NP-R580 running Windows 7 Home Premium 64-bit.  i3 2.4GHz; 4.00GB RAM.  We're running Norton 360 Premier for anti-virus and firewall.

Answer:Laptop shuts down randomly

1.  Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  

When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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i just wanna take the opportunity in this forum, my laptop also shutsdown randomly, but it also does when i run my mcaffe virus scan.i dont know if i have a temp problem or my memory or processor ar burnt out.

Answer:Laptop Shuts Down Randomly

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Hi sorry if I'm posting in the wrong section but i have a laptop with windows 10. Recently it keeps freezing and just taking ages to load anything. It also keeps randomly switching off. It doesnt shut down just goes off completely

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i have a Toshiba L300D 13S which shuts down sometimes for no reason and even the battery and charging lights go out. when i try to turn it on the system shuts down and everything even the lights go, i have to unplug the charger and take out then reinsert the battery to get it to start up again. also my system has been noticably slower.

i run Windows Vista Home Premium Service Pack 2.

thanks in advance

here is my hijack this log :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:12:38, on 03/03/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Toshiba TEMPRO\TemproTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\eht... Read more

Answer:Laptop shuts off randomly


please help

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I am having a problem with my Satellite Laptop. It was bought about 3 years ago and works fine except at random times during the day and night, whether we are using it or not, the computer completely shuts down. We have Windows Vista. I'm not real computer savvy so if you need to know more info about the computer ask and I will try and find out.Thank You in Advance for your help.

Answer:Laptop Randomly Shuts Off

Based on the scant information you've provided it could be pretty much anything from a bad power supply to failing hardware to, well, pretty much any number of things.

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Hi, hopefully someone here can help me.

Recently while I was using my laptop it shut down mid-use and wouldn't restart.

It doesn't seem to be receiving charge from the mains adapter (no light on the charging indicator).

Eventually, after about half an hour or so it would allow me to turn it back on again with the power button, but after minimal use the same thing happened again.

This process has now happened several more times. After the shut down/crash I will not be able to turn it on again for an extended period of time (perhaps 30 minutes) and the laptop is completely unresponsive.

Once I do turn it back on however, almost any use will trigger the shut down. It will last for several minutes while I don't try to use it (I did manage to use control panel), but as soon as I even open a web browser the system crashes.

This may well be a hardware problem, so perhaps I posted it in the wrong section, but I didn't want to assume it was just a faulty PSU, as there seems there may be something trying it.

If anyone has any advice or ideas please let me know. I'm pretty competent on software, but not so great with hardware issues.


Answer:Laptop randomly shuts down

a heat issue is likely to trigger a shutdown and with use would take a longer period to cool.
check for accumulation of dust in the vents and fans. see if its restricting air flow. clean them out .

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This problem has been going on for quite sometime now. It tends to happen mostly when I am either playing a game or using a browser, it used to happen mostly when I would use internet explorer but now its anything. When I've checked the Event Log it seems to be showing up as a Kernel Power issue but I'm not sure if it is actually a heating issue or anything. There was a time when it restarted and would not turn back on for two days a few months ago. Please I really want this fixed. (Sorry not that tech great tech wise but if i'm told what to do i'll try to do it. Also have to use another computer to post this since laptop restarts when trying to get to forum.I can access the laptop just may take a little time.)

Answer:Windows 7 Laptop randomly restarts

Sounds to me the laptop is overheating.

Try using a cooling pad
This might help with your problem.

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For the past few weeks my laptop has been turning off and then rebooting itself randomly. In the begging it would turn off once or twice and then work fine but now it just keeps on turning off and reboots every time I use it in the normal mode (windows 7 64bit). It works in the safe mode but in the normal it doesn't. I tried the many things such as: Clean bootchecked hard drive and memoryre installed windows 7 set the bios to defaultcleaned vents and applied thermal paste I have a Hitachi hard drive so i did the drives fitness test and repaired the errorsNone of these helped... the problem is still there.Need Help!!!!

Answer:Laptop keeps on turning off and then restarts randomly

Download BlueScreenView: downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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