Computer Support Forum

BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED

Question: BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED

Well, I have to admit I've been away from PC's for about the last decade and I decided to get back into PC Gaming. It's been pretty daunting, and I'm still getting back into the swing of things (I've been using a Mac for about the last ten years.) The build I've done has seen its share of troubles, the newest being a constant, seemingly random BSOD. Sometimes I can be up and running for about a half hour playing a game or just listening to music, other times it BSOD's right after boot up. I can't seem to make it past an hour or so and there never seems to be a logic behind the crash as I'm not doing anything very intensive. All drivers should be up to date, I had to bring it in for repair because of a dead power supply and the tech there updated all drivers, but the problem could still be in that area based on the crash report. If anyone could lend a hand that'd be great and if I've left anything out just let me know and I'll provide as much info as possible. Thanks!

Here's the report from WhoCrased:

On Fri 4/5/2013 12:09:37 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040413-19999-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800032A44FE, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Here's my Build

PC/Desktop
Custom Build
Windows 7 Home 64 Bit
Inet i5 3570K
Gigabyte Z77X-UD4H
Corsair Vengeance 8GB 1600 DDR3
EVGA GeForce GTX580
WD 1TB SATA 6 GB/s 7200 RPM
Corsair CX750
CoolerMaster HAF X
Razer BlackWidow
Logitech Gaming Mouse
Cable Internet
Antivirus
Norton
Browser
Chrome

Relevance 100%
Preferred Solution: BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED

Your BSOD is caused by Norton Internet Security.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 215a8a, 6, 100000000000001}

*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
Probably caused by : IDSvia64.sys ( IDSvia64+3d250 )

Followup: MachineOwner
---------
Description here ..... Driver Reference Table - IDSvia64.sys

Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Moreover, AVG exists there, and making the system crash on itself.

Code:
fffff880`0374e418 fffff880`049dbe34Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x24e34
It might be a leftover of an earlier AVG installation? Uninstall AVG using AVG Remover.

You have only one HDD .... so RAID setup is not needed there. Marvell's drivers are poor, often problematic. Though it is already determined that it is norton that is causing the Ntfs.sys error there, better you get rid of Marvell, too.
Uninstall it ..... Marvell 91xx driver. then follow Drivers - Clean Left over Files after Uninstalling to remove the leftover, if any.

Update the drivers of your Razer products ..... http://www.razersupport.com/index.ph...nloads&_a=view

Code:
Start Menu\Programs\Razer\Razer BlackWidow
Start Menu\Programs\Razer\Razer Synapse 2.0
Let us know the results.

9 more replies
Relevance 86.51%

Hi!

Since I've upgraded my PC with a new motherboard, CPU, a second Nvidia GTX 580 graphics card (to make it SLI) and a cooler system for the CPU, I've been having random BSOD crashes.

I reinstalled my OS after changing the hardware, and since then I've been having these BSOD.

The BSOD refers the cause to a driver named ntoskrnl.exe.
I've included the DMP files and a system health report on this message.

You can find my system spec on my profile.

Thank you for your help guys!

Answer:Random BSOD, error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

  
Quote: Originally Posted by riotpowder


Hi!

Since I've upgraded my PC with a new motherboard, CPU, a second Nvidia GTX 580 graphics card (to make it SLI) and a cooler system for the CPU, I've been having random BSOD crashes.

I reinstalled my OS after changing the hardware, and since then I've been having these BSOD.

The BSOD refers the cause to a driver named ntoskrnl.exe.
I've included the DMP files and a system health report on this message.

You can find my system spec on my profile.

Thank you for your help guys!


These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.
1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair di... Read more

2 more replies
Relevance 82.82%

Hi, first time posting on the Seven Forums. Glad to be here. Anyway, about a month or two ago, I started getting random BSODs, shortly after that, my GPU started overheating. I assumed those blue screens were due to my faulty GPU, so I went and purchased a GTX 770. They SEEMED to stop, but recently I have been getting the blue screens again. It has happened twice within the last week or so. Once during a video game, and another when I had multiple tabs open in my browser. I followed the guide here to set Windows up to create a .dmp file after a crash, but my Minidump folder is still empty, unfortunately.

I have no clue what the error could be. I ran memtest for about 11 hours a few days ago, which was about 6 passes. (would have ran it to 8, but my I have to use my PC a lot, unfortunately) I'm thinking it might be an issue with Nvidia drivers (mine are up to date) or perhaps the remnants of a notorious program which I tried to thoroughly remove called motioninjoy. (it's a program that lets you emulate a PS3 controller as a 360 controller) I'd be super grateful to anyone that would take their time to help me. I will provide any more information if needed. I took a picture of my BSOD as well as uploading my diagnostics folder.

Answer:Seemingly Random BSOD, error 0x0000003B

One and only bump.

9 more replies
Relevance 82.82%

Had this issue awhile ago, but was on the verge of a reformat anyway. I really don't want to do that if I don't have to.

Edit: I've replaced the Video card with an older one and so far no issues. My next question is whether the video card is shot or whether it's another fixable issue. It ONLY occurs when doing something graphic intensive IE games.

Windows 7 Ultimate x64

Answer:BSOD Error 0x00000f4 Seemingly random

2 day bump

1 more replies
Relevance 82.82%

I've been having an issue for a few months now where my monitor will randomly flicker lines of pixels while I'm playing games or even when I'm just on the desktop. Eventually my PC will freeze up displaying a solid block of colour (not the BSOD screen), sometimes with lines of pixels going across. I've attached my latest .dmp file.

It's worth noting that when the screen freezes up, even though I can't see what is going on applications on windows remain running for a bit. I know this because when the screen freezes I can still talk to people on Skype . Eventually though there is a loud buzzing sound, and windows shuts itself down. I never actually see the BSOD because my monitor remains corrupted.

Things I have tried to fix the issue
- A different monitor - Ended up seeing the exact same random graphical glitches on the monitor, though don't remember whether it ever got to the point of crashing my PC

- Switching from a HDMI to DVI cable and back, neither improved the monitors flickering
- Running on integrated graphics fixed the problem, thus leading me to suspect the GPU
- Sent the GPU back to the company where I bought the PC ADMI, and they sent it back saying 'no faults were found' with the GPU after sending it to their technical team
-Also I'm certain my diplay drivers are installed correctly, I'm using the Catalyst omega 14.12 drivers from AMD, and have also tried the newer beta drivers but they didn't help the problem
- I've disabled all types of hardware acceleration... Read more

Answer:Seemingly Random BSOD error 0x00000124

It is a stop ox124, which is supposed to be a hardware error, but it may be anything and everything associated with the computer. And it requires a lot of tests to determine which is failing actually.
Code:
BugCheck 124, {0, fffffa80082de038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
Please follow Stop 0x124 - what it means and what to try .... Take the tests from the beginning, one by one.

Let us know about your advancements, also let us know for any questions about the tests.

6 more replies
Relevance 82.82%

I've had a couple of BSODs in the past, but recently it has become a lot worse. I have tolerated it for a while, while trying to fix it by myself. I'm not that tech savvy, and I'd like some assistance. I don't have any but recent back-ups, so that is not possible.

I have attached the .dmp files as instructed. If you need more info, please let me know.

Answer:BSOD seemingly at random, error 0x000000d1

Hi Toap.

All your Today's BSODs are network related. Those are caused by ....

ZyXEL AG-320 IEEE 802.11a+g Wireless PCI Adapter

Code:
fffff880`09fad048 fffff880`0482d0ffUnable to load image \SystemRoot\system32\DRIVERS\AG320.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AG320.sys
*** ERROR: Module load completed but symbols could not be loaded for AG320.sys
AG320+0x2d0ff
And the driver is extremely old.

Code:
fffff880`03f84000 fffff880`03fea680 AG320 (deferred)
Image path: \SystemRoot\system32\DRIVERS\AG320.sys
Image name: AG320.sys
Timestamp: Thu Jul 20 18:16:43 2006 (44BF7B33)
CheckSum: 000712A6
ImageSize: 00066680
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update it from Download Library | ZyXEL

SeriousBit NetBalancer Internet traffic control and monitoring tool driver

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

*** WARNING: Unable to verify timestamp for nbdrv.sys
*** ERROR: Module load completed but sy... Read more

1 more replies
Relevance 82%

Hi,
I'm attempting to fix my father's computer but am in (slightly) over my head. I just restored it to the factory state, thinking that it was some sort of software conflict, but no dice. Any ideas?

Answer:Seemingly Random BSOD (System Exception Error)

There are several things that need fixing. All of them can be done be you. All of these crashes were related to a 3 year old video driver named igdkmd64.sys. Go to Intel and download the newest version available. Install it using this method.
When upgrading your graphic driver you MUST remove all traces of the current driver.

In order to do that we recommend using
Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.

Please remove the software Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd

Dont bother updating the McAfee it is problematic. Follow JMH's suggestions to switch to MSE.

Other old drivers

Code:
WDMirror.sys 6/17/2008 2:37:30 AM
Mpfp.sys 4/9/2009 2:22:13 PM
spldr.sys 5/11/2009 12:56:27 PM
AcpiVpc.sys 5/18/2009 7:19:19 PM
b57nd60a.sys 5/28/2009 9:57:35 PM
iaStor.sys 6/4/2009 9:53:40 PM
CHDRT64.sys 6/15/2009 1:47:22 PM
BisonC07.sys 6/19/2009 7:40:44 AM
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you ... Read more

4 more replies
Relevance 82%

Hi All,

Hopefully you guys can help as i've run out of ideas on a small problem that just wont go away, computer related of course

My computer has always had an issue where occasionally it will BSOD without warning, always quoting a hardware error. Up till now i've lived with it but its finally got to the point where i want it sorted once and for all.

As its always done it, i suspected it may be down to faulty hardware but ruled that out, as it passes stress tests, memory checks, cpu tests with no problems.

I've tried the following so far:

A nice shiney new graphics card for my birthday which i had hoped that by replacing the old one may magically fix the random BSOD...no avail. Exactly the same thing happens.
Next up was running the ram stick individually - still the same issue.
Removed my xonar card - seemed to work as it appeared more stable, but then the same thing happened
Just to give some more info, something that may be totally unrelated but occassionaly, when booting, my system will lock up on the windows logo screen. It will do the fancy spinning thing, complete the logo, then nothing. When the sounds card was in, i used to be able to tell if it had booted correctly as you could hear the sound card itself, tick twice - if it only ticked once i'd know it was stuck.
So what else can i try? Help me windows 7 forums, you're my only hope

Answer:BSOD at seemingly random intervals error 0x0000003B

Hi Maverick2002.

A stop 0x124 is a hardware failure, apparently.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Is the computer running hot? Let us see. Upload a snapshot Using Speccy.
Download and install Speccy.
File> Save snapshot.
Save it on desktop.
Zip it and upload it following following Screenshots and Files - Upload and Post in Seven Forums .
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Let us know the results. And, are you having any trouble with any audio device there?
__________________________________________________________________
BSOD ANALYSIS:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

9 more replies
Relevance 82%

Having increasing issues with BSODs, seemingly random, sometimes right after windows 7 loads, sometimes it takes a while. It doesn't seem to be connected to be happening while using any particular application far as I can tell as it happens even while the computer is idling. Usually it doesn't happen again after a restart.

Error on the blue screen is this - IRQL_NOT_LESS_OR_EQUAL but unsure what driver issue might be causing it. I do have a dump copy and following the instructions attached the dm log zipped. My first time posting here, though I've been a lurker for a while.

Any suggestions? This is a custom computer, about 2 years old that hasn't had any other issues other than a faulty hard drive about a year ago.

Answer:BSOD issue, seemingly random, error 0x0000000a

Please remove McAfee and replace with MSE.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.



   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.




 Clean bootTroubleshoot Application Conflicts by Performing a Clean Startup
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yussi\Downloads\JOSHEMILUKEMIKA-Tue_08_18_2015_235412_59\081815-16972-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.m... Read more

1 more replies
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Hi,

My computer has a rather strange problem: it will crash with a BSOD the first time it is started after being off for more than a few minutes.
For example, if my computer was off overnight, within a few hours of being turned on it will crash with a seemingly random BSOD (different error message each time). Prior to the crash I can notice audio stutter and crackling, as well as somewhat choppy video in games despite fps readings being fine.

My approach up until now has simply been to restart the computer immediately after it starts for the first time each day (or when I notice the audio/video stutter), which almost always prevents the system from crashing.

I suspect the problem is a hardware fault with either the PSU, motherboard or memory, but I have no idea how to confirm my suspicions.

Any ideas?

Thanks!

Answer:Daily BSOD, seemingly random error messages

1, Upload your MSINFO32.nfo

2, You have a couple of dumps with Bugcheck 124:

Error Type : Micro-Architectural Error
Error : Internal timer (Proc 0 Bank 5)

Check your CPU temperature (use Speccy - save & upload a snapshot here (File|Save Snapshot))

3, Uninstall Daemon Tools

4, Uninstall AVG and replace it with Microsoft Security Essentials

5, Run Memtest86

1 more replies
Relevance 82%

I'm completely stumped and I don't know how to read error codes very well. I'm using an HP Pavilion dv7 laptop with core i7 processor. I recently upgraded to a ocz vertex 4 SSD because I thought maybe my old HDD was going bad and I wanted the speed bump anyway. The system ran pretty stable for a month or so afterward but over the past week has been giving me BSOD's like crazy. Sometimes I get a BSOD and other times the screen goes black and I have to restart. It also randomly goes black and restarts. I reinstalled the OS earlier yesterday but it hasn't seemed to solve any problems.

Answer:Seemingly random BSOD's different error message most times

Also, I'm running windows 8 Pro 64bit.

8 more replies
Relevance 81.18%

**The following will be a pretty long post of what I've tried over the past couple days from reading this forum as well as a few others to get an idea of where to start.**

**In case someone only glances at this and ask me to post the memory.dmp file as I have explained below at this point in time the computer will not boot into Windows.**

Basic System Info:

- x86 (32-bit) or x64 ? Windows 7 Ultimate x64
- the original installed OS on the system? None
- an OEM or full retail version? Full Retail
- What is the age of system (hardware)? 2? Years
- What is the age of OS installation (have you re-installed the OS?) No more than 24 hours.

=More Detailed Specs=
Model: Sager NP8120
CPU: Intel? Core? i7-840QM
GPU: ATI Mobility Radeon HD 5870 x2 in CrossFire
RAM: 8BG (Two 4GB sticks)
HDD1: The one that wouldnt install Windows was a SeaGate 500GB, currently a Hitachi 320GB)
HDD1: Came with a WD Scorpio Blue 640GB, currently have the SeaGate 500GB in this slot as I wanted to try it one more time with the Windows 7 install, ofcourse it failed.(See below).
Other less detailed things: Had my Razer Naga/Laptop fan plugged into 2/3 USB ports (removed this when trying to boot into safe mode), nothing in USB 3.0 ports. Built-in Webcam/Fingerprint Reader. RealTek 8168D and Intel Centrino Ultimate 6300-N.

I dont know if all of the above information is relevant but might as well post it as well.

Last week I decided to reformat my Sager laptop and do a fresh install. E... Read more

Answer:Seemingly Random BSOD. STOP ERROR: 0xA, 0x7E, 0x124 mostly.

It's really hard to tell because there's very little raw data we can go on with this. It does sound that the memory is ok given your diagnostic runs on that, and it's evidently not the drive because you swapped drives and tested them and they came up ok. So we can rule those two out.

I feel we're dealing with the dreaded Trio of Trouble, which is CPU/Mobo/PSU. The WHEA errors (0x124 bugchecks) support this suspicion. Aside from some hardware tools like a PSU tester n stuff, there's unfortunately no definitive means of testing these items outside of placing them in perfectly reliable PCs. Not only that but we're dealing with a laptop here which makes things much worse in regards to swapping hardware, though it is a Sager which helps a bit. I still recommend you call them up and issue it for servicing, because it may be out of your service contract to try and replace these components yourself.

If you want, you can write down the numbers for the next 0x124 bugcheck you experience. There should be some parentheses with 4 numbers separated by commas. I need at least the last two. These will help me determine exactly what the error is for that particular bugcheck.

9 more replies
Relevance 81.18%

Hello,

I've been getting blue screens for a while now, but they started getting more frequent than usual these, BSOD include the following error codes:
KMODE_EXCEPTION_NOT_HANDLED What failed: Wdf01000.sysSYSTEM_THREAD_EXCEPTION_NOT_HANDLEDDRIVER IRQL NOT LESS OR EQUAL What failed: dxgmms2.sysPFN LIST CORRUPTSYSTEM SERVICE EXCEPTION What failed win32kfull.sysSYSTEM SERVICE EXCEPTIONSYSTEM THREAD EXCEPTION NOT HANDLED What failed: NETIO.SYSPAGE_FAULT_IN_NONPAGED_AREA What failed: FLTMGR.SYSATTEMPTED_WRITE_TO_READONLY_MEMORY What failed: usbehci.sysDRIVER_IRQL_NOT_LESS_OR_EQUAL What failed: ndis.sysUNEXPECTED_KERNEL_MODE_TRAPDRIVER_IRQL_NOT_LESS_OR_EQUAL What failed: Wdf01000.sys
I've tried getting in contact with the Microsoft support service but they were not able to help me.
These errors seem to happen almost randomly, sometimes while browsing the web and sometimes while playing games or doing nothing at all.

PC-18_08_2017__00112_17.zip

More replies
Relevance 81.18%

I'm not really sure what happened, walked away from my computer, came back and it had crashed. Restarted it and got a Bluescreen error message but forgot to copy it down.

Any help would be greatly appreciated!

Answer:Seemingly random BSOD - didn't manage to get the error code

Just a stab in the dark with no errors but you might want to use this time to check your drivers to be sure everything's up to date. It's also never a bad idea to backup your critical data just in case you have a hardware device going bad. Keep a notepad handy in case it happens again and report back with useful data like error codes, what you were doing when it happened, etc.

3 more replies
Relevance 75.44%

Getting a KMODE_EXCEPTION_NOT_HANDLED crash as well as SYSTEM_SERVICE_EXCEPTION crash. The pc is brand new build with just office 2013 bria 3 and our works truckmate trucking software installed. The anti virus being used is eset 4 business edition. The motherboard is a gigabyte H81M-S2H with an intel i5 cpu and 8 gigs of ram. Some help finding the driver causing this crash would be wonderful.

Thanks

Answer:bsod at random KMODE_EXCEPTION_NOT_HANDLED

Hello, keystone. Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Your dump file from today lists


Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc000001d, fffff80003cab64c, 0, 0}
Probably caused by : memory_corruption ( nt!MmQueryMemoryListInformation+bc )
Followup: MachineOwner
Please ... Read more

1 more replies
Relevance 74.62%

Hello all. I keep getting BSOD. It happens even after reformatting and installing Windows, so I'm guessing it's a hardware problem. Can anyone help me?

Is Windows 7 . . . - x64 ? - Windows 7 Home Premium x64 - Full retail - What is the age of system (hardware)?
1 year 9 months
- What is the age of OS installation (have you re-installed the OS?)
Just reinstalled to reformatted HD.


Thank you,

Answer:BSOD at random, PFN_LIST_CORRUPT and KMODE_EXCEPTION_NOT_HANDLED

You have a Belkin USB Wireless Adaptor - Win7 doesn't like these devices, and when combined with older (Vista era) drivers it will spit out BSOD's at a rapid rate! Here's my rant about these devices:





Quote:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


You also have the 2005 version of ASACPI.sys installed (it's the Asus ATK0110 ACPI Utility driver). This is a known cause of BSOD's in quite a few Win7 systems. Please update it from the Asus website for your motherboard/system. It's the 14th one down in the Utilities section on this page (you'll have to enter your OS type in the dropdown box): ASUS - Motherboards- ASUS P7P55D PRO
It's called "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit"

Your Western Digital software drivers date from 2008. Please uninstall that software.

Please also update your networking drivers and your JMicron storage/RAID controllers - they date from 2009 and should be udpated.

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from... Read more

1 more replies
Relevance 74.62%

got this BSOD 2-3 time now while playing different game and it seem to be random was not doing anything special while playing so i am kinda lost and there was couple days in between other BSOD but its same kmode_exception_not_handled storport.sys i only included the last dump cause i updated alot of driver since the previous BSOD i have been trying to update my Intel Rapid Storage driver but i can't seem to find the right one

Answer:Random BSOD kmode_exception_not_handled storport.sys

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.
You can remove the drivers via a restore point that normally is created.

The single dump is corrupted, so we need to wait for another crash. We might be able to force one.


Diagnostic Test

 DRIVER VERIFIER

   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

0 more replies
Relevance 74.62%

got this BSOD 2-3 time now while playing different game and it seem to be random was not doing anything special while playing so i am kinda lost and there was couple days in between other BSOD but its same kmode_exception_not_handled storport.sys i only included the last dump cause i updated alot of driver since the previous BSOD i have been trying to update my Intel Rapid Storage driver but i can't seem to find the right one

Answer:Random BSOD kmode_exception_not_handled storport.sys

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.
You can remove the drivers via a restore point that normally is created.

The single dump is corrupted, so we need to wait for another crash. We might be able to force one.


Diagnostic Test

 DRIVER VERIFIER

   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

16 more replies
Relevance 74.21%

I've been plagued by odd problems since making this custom build about a month ago, but the latest is the increasing frequency of BSODs. They never occur at load (gaming with high end specs), but often occur at shutdown (forcing a restart before I can then actually shut down). I normally boot into windows in 8-10 seconds (SSD) but the latest post-BSOD boot took about five minutes from typing my password into the login screen to where my desktop popped up. A subsequent reboot was at normal speed. The memory dumps always include the NT OS kernel, but then also some other driver (different each time), which I suspect just happens to be the one trying to run at the time of the error.

Things I've tested:
Temperatures (didn't really suspect them in the first place, but I'm running cool)
Memory (Both the native Windows test and memtest found no issues)
Hard drives (chkdsk came back clean)

All drivers are up to date, although the uploaded report might show an older version of my sound card driver, as I just reinstalled it at the behest of windows action center (which didn't make the notification go away, mind).

I'm hoping someone wiser than I can make sense of this, because it all seems so random to me. Thanks in advance to whoever that is.

Answer:BSOD at seemingly random times, memory dump blaming random drivers

How many passes did you take memtest for?

Code:
Debug session time: Mon Apr 14 14:39:57.702 2014 (UTC + 6:00)
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 3:33:21.985
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )
BugCheck 1A, {41790, fffffa800b8e2ca0, ffff, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
contains the address of the PFN for the corrupted page table page.
On a 32 bit OS, parameter 2 contains a pointer to the number of used
PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa800b8e2ca0
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: AvastSvc.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084
BiosVersion = 2201
BiosReleaseDate = 11/22/2013
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
??????????????????????????????????????????????????????????????????????????????????????``
Debug session time: Thu Apr 10 10:21:01.348 2014 (UTC + 6:00)
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 8:53:05.394
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by : aswSnx.sys ( aswSnx+27e08 )
BugCheck 1A, {31, fffffa800f46b160, fff... Read more

1 more replies
Relevance 73.8%

Hello,
 
As this my first post, i'd like to salute all the members of bleepingcomputer wonderful community.
 
So, my problem is that i randomly got a BSOD (KMODE_EXCEPTION_NOT_HANDLED 0x0000001e) caused by driver tcpip.sys with ntoskrnl.exe+71ed0 crash adress according to bluescreenview.
 
 
My specs are:
Operating System: Windows 7 Ultimate on 64bit
 
Specs: Laptop: TOSHIBA Satellite S50-A with an i5 - 3230m CPU, 4 GB of RAM, nVidia Geforce 740m with 2 GB VRAM (Bought in september 2013)
 
BIOS: Insyde Corp. 1.20, 15/05/2013
 
Ran sfc /scannow, chkdsk /r , and memtest86(4 loops) tests which ended with no errors.
 
I will attach speccy link and the last 5 entries from blue screen view log.
 
 
http://speccy.piriform.com/results/zNHMCApUxpSIJqeQs7k4XtW
 
Blue screen view logs.
 
==================================================
Dump File         : 080614-21777-01.dmp
Crash Time        : 06/08/2014 21:27:35
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+71f60
File Description  : TCP/IP Driver
Product Name      : Microsoft® Windows&... Read more

Answer:Random BSOD - KMODE_EXCEPTION_NOT_HANDLED (ntoskrnl.exe, tcpip.sys)

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

3 more replies
Relevance 73.8%

Hi,

I just recently upgraded from Windows 8.1 to Windows 10 and after while it just started to BSOD more or less randomly, it appears to be triggered more often if I have any process open that does accesses the GPU (Browser, Games)

I already ran memtest86 for about 8 hours (over night) with about 6 passes and 0 errors so I figured it is most likely not my memory.

Then I used Driver Verifier to filter out almost anything that isn't really needed there shouldn't be much third party drivers left.

Also I tried to get something out of the crash dumps where the call stack seems consistent however it is not very helpful at all as it always happens in ntoskrnl at the exact same location.

After spending a lot of time trying to figure this out on my own I'm hoping theres someone smarter than me here

Edit: I should mention I also tested my hard drive and it seems fine at least chkdsk claims that.

Answer:BSOD random (more frequent with games), KMODE_EXCEPTION_NOT_HANDLED

Hi ZehMatt,

I'm very sorry for the delay, there aren't many people in this section.
Are you still requiring help?
If so, please use the tool again and upload a new zip file.

Please fill in your system specsPlease go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

5 more replies
Relevance 73.8%

Hi,

I just recently upgraded from Windows 8.1 to Windows 10 and after while it just started to BSOD more or less randomly, it appears to be triggered more often if I have any process open that does accesses the GPU (Browser, Games)

I already ran memtest86 for about 8 hours (over night) with about 6 passes and 0 errors so I figured it is most likely not my memory.

Then I used Driver Verifier to filter out almost anything that isn't really needed there shouldn't be much third party drivers left.

Also I tried to get something out of the crash dumps where the call stack seems consistent however it is not very helpful at all as it always happens in ntoskrnl at the exact same location.

After spending a lot of time trying to figure this out on my own I'm hoping theres someone smarter than me here

Edit: I should mention I also tested my hard drive and it seems fine at least chkdsk claims that.

Answer:BSOD random (more frequent with games), KMODE_EXCEPTION_NOT_HANDLED

Hi ZehMatt,

I'm very sorry for the delay, there aren't many people in this section.
Are you still requiring help?
If so, please use the tool again and upload a new zip file.

Please fill in your system specsPlease go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

5 more replies
Relevance 72.98%

Hello, after i upgraded from windows 7 to windows 10, i am getting those random BSOD screens. First i thought it was my usb wifi adapter, cause it was supported only for win 7 , but after upgrade i am still getting those BSOD errors. Can anyone help me where is the problem ? There are dump files, just bother with the last one from 7.8.2015 - that is the new after USB wifi adapter changed.

Answer:BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys

Chaoz64, I have looked at your last few dump files and they all are pretty consistent.

[CODE][
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff800ad072140, 0, ffffffffffffffff}
Probably caused by : intelppm.sys ( intelppm!AcpiCStateIdleCancel+0 )
Followup: MachineOwner/CODE]

They further name 2 drivers


Code:
ffffd001`69069990 fffff800`ae6ef7e4Unable to load image \SystemRoot\System32\drivers\netr28ux.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
netr28ux+0x3f7e4

Which is your Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer) , snd


Code:
ffffd001`0c469958 fffff800`46654ebbUnable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
netr7364+0x64ebb

Which is your Ralink RT2870 series USB802.11n Wireless Ada... Read more

1 more replies
Relevance 70.93%

Hello, I've been dealing with with BSOD for sometime now(came out of nowhere). I now know that my earlier BSOD were most likely caused because of my GPU drivers so I've done a clean install of the current driver version but I'm still getting BSOD at random.

Answer:Seemingly Random BSOD

Welcome to the forum Hellsrage,

Free up the start-up, nothing except the antivirus is usually needed.Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup
Make scans with the following:

Kaspersky TDSSKillerAnti-rootkit utility TDSSKiller
ESET online scanner: Free Online Virus Scanner | ESET
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker

Code:
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Tue Jul 8 07:19:46.018 2014 (UTC + 6:00)
System Uptime: 0 days 10:51:00.533
BugCheck A, {18, 2, 0, fffff80001c6f54b}
Probably caused by : ntkrnlmp.exe ( nt!KiCommitThreadWait+12b )
BUGCHECK_STR: 0xA
PROCESS_NAME: ts3client_win6
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Mon Jul 7 03:48:38.416 2014 (UTC + 6:00)
System Uptime: 0 days 1:53:10.932
BugCheck A, {3, 2, 1, fffff80001c86e65}
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXSave+b5 )
BUGCHECK_STR: 0xA
PROCESS_NAME: AssassinsCreed
??????????????????????????????????????????????????????????????????????????????????????``
Built b... Read more

9 more replies
Relevance 70.93%

Hi Guys, I've recently upgraded my computer in the past half year or so, new cpu, motherboard, RAM, PSU. I just got a new hard drive about a month ago. Well, I had some problems after the upgrading, so I reinstalled Windows 7 a few weeks ago. Since then, my computer freezes when it's idling, and I get random blue screens when I'm doing stuff. I get about two freezes a day, and a blue screen about every other. Here's the report I got yesterday.

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004C8F028
BCP3: 00000000B2000000
BCP4: 0000000000010005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x124_GenuineIntel_PROCESSOR_MAE
Server information: dcedb254-50cb-403c-866b-11446eefcdb7

Files that help describe the problem:
C:\Windows\Minidump\061910-26421-01.dmp
C:\Users\ScottJacobson\AppData\Local\Temp\WER-34296-0.sysdata.xml

I've attached the .dmps and the .xml files.

Any help on the matter would be appreciated. Thanks.

Answer:Seemingly Random BSOD

The dump files point to hardware problems. The second dmp gives a stop error code of 124.

[2-Int] Stop 0x124 - what it means and what to try

The first dmp has an error code of D1

STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Usual causes: Device driver

This dmp points to RTL85n64.sys as the cause. This is a Realtek 8180/8185 Wireless Device driver. This driver may or may not be the actual cause. It could be affected by something else.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {10, 2, 0, fffff880049fa96a}

Unable to load image \SystemRoot\system32\DRIVERS\RTL85n64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL85n64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL85n64.sys
Probably caused by : RTL85n64.sys ( RTL85n64+16a96a )

Followup: MachineOwner

*******************************************************************************
* *
* Bugcheck Analysis ... Read more

4 more replies
Relevance 70.93%

Hey guys/girls...I have been having random blue screens for about an hour after i start the pc everyday...after that all is well.

PC Specs are as follows:
~Acer X1700
~Windows 7 Professional(32 Bit) SP1
~4GB RAM(only reading 3GB cause of 32 Bit...need to reinstall at some point.)
~Nvidia GeForce G100

BSoD's are as follows(been a few different ones):
IRQL_NOT_LESS_OR_EQUAL
DRIVER_IRQL_NOT_LESS_OR_EQUAL
BAD_POOL_HEADER
MEMORY_MANAGMENT

I've attached dumps, Autorun and the other tool that was listed....I hope you can help!

Answer:Seemingly Random BSoD's

Pardon the delay in response.

We're most likely seeing the result of a driver playing foul. Before we go further, we'll need you to turn on Driver Verifier and permit your system to crash some more. Hopefully you'll end up seeing new crash error codes that have VERIFIER or something similar in the name. If that's the case, then DV managed to catch the culprit.

If you end up having it crash at startup, it means a driver that's loaded at Windows startup is causing the problem. You can get things running again by going into Safe Mode and deactivating DV from there. Send any crashes our way.

12 more replies
Relevance 70.93%

Hi guys

I have put together a system for a friend that has been having random BSOD events since it was setup 4 weeks ago.

During initial install of Win7 it came up with some error saying that a file was missing, restarted the install and installed fine.

Running Win7 64bit.

Any help would be great thanks

Answer:Seemingly Random BSOD

Hold on, let me take a look...


Edit:

1. Remove Symantec completely:

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support


Install MSE:


http://www.microsoft.com/security_essentials/




2.Update the ATI driver:

atikmdag.sys Wed Nov 11 00:25:32 2009




3. Run bootable diagnostics:

HD Diagnostic

RAM - Test with Memtest86+





Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\110410-17643-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a19000 PsLoadedModuleList = 0xfffff800`02c56e50
Debug session time: Thu Nov 4 04:23:07.556 2010 (UTC - 4:00)
System Uptime: 0 days 0:21:51.992
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* ... Read more

1 more replies
Relevance 70.93%

Hi, I have an old laptop which has been suffering from sporadic BSODs for about a year. Sometimes it would BSOD after a few minutes of being logged in - before I had even opened any programs (except those that launched at startup). I reset the computer to factory settings on the 26-27/7/11, and reinstalled only a few programs (of which I have a list if required). Computer details below.
OS - Vista SP2
x86
original OS - Vista
OS is OEM I believe (Vista home premium if it helps)
The hardware is about 4 years old
CPU - Intel Core 2 Duo CPU T7250 @2.00GHz 2.00GHz (don't know how much of that you need either)
Video Card - NVIDIA GeForce 8400M GS
Power Supply - Dell 65W 19.5V 3.34A

The standard BSOD files are attached. The last two BSODs occurred whilst I was running Driver Verifier.
If anyone can shed any light on my problem (apart from "If this was a human being, I'd shoot it in the face") I'd be very grateful.
Thanks in advance.

Answer:seemingly random BSOD

Running Feb and Mar memory dumps (17 in all)

First time I've ever seen this in a perfmon /report (RED is mine):

Quote:




Diagnostic Results
Warnings
Informational
Severity:
Information
Warning: No problems found on this computer.




Only 827 mB of RAM available. Until you're able to upgrade the RAM (check it's capacity before buying!), please remove as many startup items as you can and only run one program at a time.

In most SP2 systems there's 300 to 350 updates installed, yours has only 281 - please check for more updates at Windows Update

The WER section of MSINFO32 shows many different BSOD errors - primarily revolving around memory issues. Please try the first 3 diagnostics (they're free) on this page (start with the MemTest): Hardware Diags

17 memory dumps
9 different BSOD error codes cited
10 different causes blamed

This is most likely a hardware error. This includes overclocking, compatibility issues, low-level driver problems, and even malware.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems due to the sptd.sys driver. Please remove this from your Vista system "just in case" - you can easily reinstall it later on.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

If all of the... Read more

1 more replies
Relevance 70.93%

I started having BSOD issues with this PC some months back, when I was using an ATI card that was a bit behind the times. I thought it was a faulty graphics card causing it, so I swapped it out with a spare I had and that seemed to fix the issue - no more BSOD boot loops. I recently (just before Christmas) changed that out to a new nVidia 970GTX, but before too long I ran into a few blue screen errors. These would only happen at random. Four so far since the new card - two while browsing the web, one right after quitting Counterstrike Global Offensive (while clicking something in Chrome) and one not log after I got the Win7 login prompt after the BSOD mentioned just prior.

Attached are the files generated by the DM Log tool. A quick perusal shows several old DMP files. I had many many issues with the old ATI card that (seemingly) started it all.

Another point of data: Last night, my mouse suddenly stop responding, and Windows put out the "hardware disconnected" sound. As I got down to check it out, I moved it to another port, but the whole system was locked up by the time I could test it. Took a bit for it to come back online after a reboot, as well. Not sure if that's something, or just a fluke.

I have updated the video card's drivers, but that didn't help.

Hope you guys can help; I'm a decent enough troubleshooter, but I've never been very good at piecing together dmp files - hopefully I'll learn something.

Thanks!

M.

Answer:BSOD seemingly at random

Hello, meversbergii I will try to help you with the problem. First I need you to do some things for me.

Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it say... Read more

4 more replies
Relevance 70.93%

Hi guys was wondering if you could help. I seem to be getting random BSODs. I can't track it to one particular event. Most recent crashes have been while downloading Elder Scrolls Online, Installing software and streaming a video clip.
At first I thought it might be due to an ethernet port drive issue but I have since uninstalled that driver and the BSODs persist.
I've been able to play games with no problems so any help would be much appreciated.

Answer:Seemingly random BSOD

Welcome to the forum rsw114,

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup


Code:
DAEMON Tools Pro Agent "c:\program files (x86)\daemon tools pro\dtagent.exe" -autorun aylith-PC\aylith HKU\S-1-5-21-3866811646-1938984282-1831439309-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

Avast contributes in BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

xusb21.sys Fri Aug 14 04:10:17 2009 (4A848F49)
XBox USB wireless controller [br] BSOD issues in Win7 with 2009 driver (found in mid-2012)
Driver Reference Table - xusb21.sys

SaiU0CCC.sys Fri Apr 23 16:59:27 2010 (4BD17D8F)
Unknown driver - susp... Read more

2 more replies
Relevance 70.93%

Installed a fresh version of windows 7 last May when I added a new SSD. About two months later started getting BSOD when I played Civ 5. Thought the game was the problem, uninstalled but the problem persists. Thought the SSD was the problem, but updated firmware and did memory diagnostics and no issue. It comes at seemingly random times and doesnt correlate with any particular action on my part.

? OS - Windows 7
? x64
? Full Retail OS
? Fresh Install Last May when I added an SSD
? i5-2500k
? Radeon HD 5770
? ASRock P67 Extreme
? Antec 550W

Im new here so I hope I followed the posting instructions correctly, but sorry if I made any mistakes.

Any help would be appreciated. Thanks!

Answer:Seemingly Random BSOD

Hi -

I believe the problem is likely your SSD.

I only ran the 11 dumps going back to 26 November 2012.


Code:
FAILURE_BUCKET_ID: X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+50040
0x7a (0xc000009d,,,) = kernel code from the page file could not be read into memory;

Exception code 0xc000009d = device not connected = indicates defective or loose cabling, termination, or that the controller does not see the hard disk


Code:
FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

0xf4 = process critical to Windows suddenly terminated - caused by I/O error

Other bugchecks included 0x1a = memory management error

Also, 0xc0000005 exceptions noted = memory access violation

RAM is of course a possibility, but the SSD seems more likely to be the issue.

This driver was named in another dump & should be updated -

Code:
AsrAppCharger.sys Fri Jun 11 02:37:12 2010 (4C11D998)
http://www.sysnative.com/drivers/dri...AppCharger.sys

The dumps that name Microsoft networking related OS drivers like netio.sys are likely being cause by Norton's firewall.

I suggest removal of NIS with removal tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Reboot upon completion. Install Microsoft Security Essentials (MSE)

System files show that Windows was installed -

Code:
Original Install Date: 5/22/2012, 11:39:00 AM
You've got to deal with the SSD first. You may want to install Windows onto... Read more

9 more replies
Relevance 70.93%

Hello,
I have been experiencing several BSOD's while doing pretty much anything on my computer.
The last few errors were:
PAGE_FAULT_IN_NONPAGED_AREA (win32k.sys)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgmms1.sys)
SYSTEM_SERVICE_EXCEPTION (win32k.sys)

There were more, but I can't remember the name of the errors. The most common one is the SYSTEM_SERVICE_EXCEPTION, and almost all involve win32k.sys.

In all the searching I've done the only case that seems to be similar to mine was a problem with AMD drivers around a year ago, it was patched by MS, and I'm using an Nvidia card. It's likely driver related, but I've reinstalled the Nvidia drivers several times and there has been no change.

Answer:Seemingly random BSOD's

Hey,

Delete:


Code:
3: kd> lmvmPxHlpa64
start end module name
fffff800`00733000 fffff800`0073f1a0 PxHlpa64 (deferred)
Image path: \SystemRoot\System32\Drivers\PxHlpa64.sys
Image name: PxHlpa64.sys
Timestamp: Mon Oct 17 10:29:34 2011 (4E9C3BCE)
CheckSum: 0001C018
ImageSize: 0000C1A0
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Open Regedit. Navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

Find subkey to the above driver. Delete that subkey.

Reboot.

Fix DVD drive like this:

DVD ROM not reading any disc

Uninstall AVG. Set Windows Firewall and Windows Defender to Automatic.

Install: Realtek

Update or uninstall these drivers/software:

PTSimBus PTSimBus.sys Wed Jun 17 22:20:48 2009 (4A39A480)
PTSimHid PTSimHid.sys Fri Jun 22 03:20:14 2012 (4FE41CAE)

Update Centrino(R) Wireless-N 2230 driver from Intel.com:

NETwew00 NETwew00.sys Wed Oct 10 14:16:17 2012 (5075BB71)

17 more replies
Relevance 70.93%

Hello,

My Laptop has been crashing at what seems to be random times for a few months now. Most of the time I will return to my laptop, which was sitting idle, to find that it has crashed, and restarted. It has crashed while gaming, watching movies, photo editing, or just sitting idle. Sometimes I get a BSOD, other times it just goes black and restarts.

System came with Windows 7 from Dell, but I have done a full reformat of the hard drive and reinstalled via the Dell provided system restore DVD after getting a nasty virus 6 months ago. The system is about 1.5 years old, with no known issues other than the random crashes.

After reading other posts, I noticed that Daemon Tools, and Avast seemed to pop up quite a bit as problem programs. I just removed both of these programs, but I am not sure if that is the root of the problem. Thanks for you time.

System specs:

- Dell XPS 1645
- Windows 7 Home Premium 64bit
- Intel i7 Q820 @1.73 GHz
- ATI Mobility Radeon HD5730
- 8GB RAM
- 500GB Toshiba HD
Most recent crash
_____________________________________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000005
BCP2: FFFFFA80081E81A0
BCP3: 0000000080863B3C
BCP4: FFFFFA8008A84438
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Answer:BSOD seemingly random

  
Quote: Originally Posted by jsonlarson


Hello,

My Laptop has been crashing at what seems to be random times for a few months now. Most of the time I will return to my laptop, which was sitting idle, to find that it has crashed, and restarted. It has crashed while gaming, watching movies, photo editing, or just sitting idle. Sometimes I get a BSOD, other times it just goes black and restarts.

System came with Windows 7 from Dell, but I have done a full reformat of the hard drive and reinstalled via the Dell provided system restore DVD after getting a nasty virus 6 months ago. The system is about 1.5 years old, with no known issues other than the random crashes.

After reading other posts, I noticed that Daemon Tools, and Avast seemed to pop up quite a bit as problem programs. I just removed both of these programs, but I am not sure if that is the root of the problem. Thanks for you time.

System specs:

- Dell XPS 1645
- Windows 7 Home Premium 64bit
- Intel i7 Q820 @1.73 GHz
- ATI Mobility Radeon HD5730
- 8GB RAM
- 500GB Toshiba HD
Most recent crash
_____________________________________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000005
BCP2: FFFFFA80081E81A0
BCP3: 0000000080863B3C
BCP4: FFFFFA8008A84438
OS Version: 6_1_7601
Service Pack: ... Read more

7 more replies
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Hi there.

About 2 weeks ago I had a BSOD restart. Since then they sometimes happen once a day, not at all or up to four times a day. They seem random. I have the .dmp files and put them through the BlueScreenView program.

This program seemed to indicate that the problem is caused by the tcpip.sys driver, but didn't give anymore info.

I am using Windows 7 Ultimate Service Pack 1 64-bit.

Is there anyone out there who can advise me further? Any help is appreciated. This problem is drving me nuts as I can't really get any work done on an unstable system that could randomly restart.

Thanks.

S.
 

Answer:Hi Everyone. Help With Seemingly Random Bsod's

Hi S.

BSODs with tcpip.sys flagged are network -related, often 3rd party firewall/security/VPN etc. Copy the dumps to your Desktop, zip them and attach the zip in a reply, I'll see if I can find a likely root cause.
 

11 more replies
Relevance 70.93%

Hello all thank you for reading.

My pc is a custom make done for me by a company called, Altex. Two of the drives in it are from the previous machine. I got the pc in August of 2013 and pretty much had issues from the start. At least once during a seven day period while the pc was sitting idle it would freeze.

No BSOD, no error messages just a frozen screen and keyboard. This was a nonstop issue till late December, then while checking out the flight bay for Star Citizen, I noticed the machines fans making quite a good amount of noise. After getting out of the demo my pc began a new and wonderous behavior. Freezing every few hours.

At that time I tried just about everything I could think of, system restore did nothing. I un-installed recently installed programs, I installed new video drivers. I finally got the idea to do selective startup using msconfig, making sure to allow start up of programs I knew I would need, IE: Trillian, Steam and a few others, then see what the machine would do. Crashing problems went away.. so I went back into msconfig and made one slight change, I added all of the drivers and programs for my video card to startup, this included the Catalyst Control Center and like magic... the pc started freezing again. So I uninstalled all that tripe and manually installed the video drivers. No more frequent freezes, I return msconfig to normal startup and I'm back on the once a week schedule of freezes for my pc.

Fast forward to two weeks ago, my pc was onc... Read more

Answer:Seemingly random BSOD

Typed all that out without noticing the




Quote:
Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions


message... my apologies, working on that now.

EDIT:See attatchment

9 more replies
Relevance 70.93%

I keep my system running 24/7 in a room with little dust and average temperatures of about 60F. I use it for general forum surfing, high end gaming, and for CAD software. I don't seem to have any other problems but every few days, whether the system is idle or I am running the processor at 100%, the computer will crash and send me to the BSOD. I have attached the dump files as instructed. (http://www.sevenforums.com/crashes-d...tructions.html) I would appreciate any tips on how to troubleshoot or hopefully fix this problem. Many thanks in advance for any help.

- Nick

Attachment 155635

Answer:Seemingly random BSOD

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e78a028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b26e4000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: BFBC2Game.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff880`02f6ca88 fffff800`035f1903 : 00000000`00000124 00000000`00000000 fffffa80`0e78a028 00000000`b26e4000 : nt!KeBugCheckEx
fffff880`02f6ca90 fffff800`03189493 : 00000000`00000001 fffffa80`0e7ec230 00000000`00000000 fffffa80`0e7ec280 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6cad0 fffff800`035f15c8 : 00000000`00000728 fffffa80`0e7ec230 fffff880`02f6ce30 00000000`07248c00 : nt!WheaReportHwError+0x263
fffff880`02f6cb30 fffff800`035f0f1a : fffffa80`0e7ec230 fffff880`02f6ce30 fffffa80`0e7ec230 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6cc80 fffff800`035e4e8f : 00000000`07248b80 00000000`00000001 fffff880`02f6ceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6ccc0 fffff800`03071fac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0... Read more

4 more replies
Relevance 70.93%

I have been bluescreening 1-2 times a day over the passed couple days, and there's no particular thing I can do that seems to make it happen.

I have attached all the necessary files.

Also, here are some specs:
Windows 7 Ultimate x64
Full retail version
All hardware is just over a year old, but was very new, high end hardware at the time.
I haven't re-installed the OS for about 8 months.

edit: Something else that may help, it usually says "MEMORY_MANAGEMENT" on the bluescreen, I don't know if this is the cause or what but it may help.

Thanks!

Answer:BSOD - seemingly random

Device Concerns:
Code:
archlp ROOT\LEGACY_ARCHLP\0000 This device is not present, is not working properly, or does not have all its drivers installed.
USB Input Device USB\VID_0D8C&PID_013C&MI_03\8&18C6F28&0&0003 This device is disabled.
Were you aware of the above. If so, please explain your troubleshooting steps.
Check Device Manager for any problem devices or unknown devices and uninstall any devices that show problems: Start Menu -> Right click Computer -> Manage -> Device Manager from the list on the left.

Device Manager : Hidden Devices may also be needed.

Software Concerns:Security Software: ??? Make sure to install security software. I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.

MSI Afterburner/RivaTuner/Kombustor are known to cause instability with systems. Please remove the software. Software overclocking does not provide reliable overclocking. Overclocking should be accomplished through the BIOS or through the graphics card manufacturer's software.
Analysis:Crashes are pointing to memory problems or... Read more

3 more replies
Relevance 70.93%

Hi first time poster here. So i have been getting BSODs and I do not know the cause of it. Sometimes it happens when I'm playing a game, or watching a video, or doing nothing even after it just starts up. I'm not really sure what to do or how to go about it, so I thought I'd ask for help here. I would really appreciate any help i can get here. Please and thank you

Answer:BSOD seemingly random

Hello, BS Dang and welcome to the Forums. I need you to do something for me.

Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.


If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

I looked at your last 5 dump files and found


Code:
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000091, A dri... Read more

8 more replies
Relevance 70.93%

Hey,

So I bought my Lenovo Ideapad Y580 back in December 2012. It was fine for the first month but around mid
January I started to get these random BSODs, they would happen when I played Civilization V, and also on start-up right before the Windows loading screen would appear.

I initially thought the new Nvidia 310.90 drivers were the cause, but after rolling them back, I still got the BSODs, again at startup. I have re-installed windows through Lenovo's one key recovery and I still receive the BSOD's, the most recent one occurred on February 1, 2013 at around 3:30 while I was watching YouTube videos on.

I'm not too sure what it is and I would very much like to know; I'm beginning to think it is a hardware issue.

Thanks for any replies

Answer:Seemingly Random BSOD's, 2 or 3 in a day

Welcome to SevenForums.

If you are overclocking any hardware, STOP. Reset any changed values back to default.

Please uninstall Avg for troubleshooting purposes:AVG | Download tools and utilities
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials - Free Antivirus for WindowsMalwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computerGood and Free system security combination.
How to Scan Your Computer With Multiple Antivirus Programs - How-To Geek




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check:Click on the start
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it:Disk Check
Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.
Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup
Daemon Tools:

Code:
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite... Read more

3 more replies
Relevance 70.93%

Been getting BSODs a lot lately, whether I am at web pages or just at the desktop, etc. and in my reliability monitor I have video hardware errors. Wondering if my video card is the issue.

I have Windows 7 x64 (downloaded from school website for free) on a system that's only a couple months old.

Answer:BSOD Seemingly random, almost every day

  
Quote: Originally Posted by Braveheart93


Been getting BSODs a lot lately, whether I am at web pages or just at the desktop, etc. and in my reliability monitor I have video hardware errors. Wondering if my video card is the issue.

I have Windows 7 x64 (downloaded from school website for free) on a system that's only a couple months old.



The 5 most recent are related to sptd.sys. You need to remove that before we can get to the underlying cause (probably scsiport.sys)

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM
(MagicDisc)

in its place

Using MagicISO to create ISO image files

9 more replies
Relevance 70.93%

These crashes began after installing Acronis True Image. After I learned of the mess that is ATHI, I removed all traces of it manually (I hope). I'm still getting random BSOD browsing, playing WOW, Diablo 3, using itunes. Attached is the Seven Forums information zipped up.. Whocrashed keeps giving me generic driver explanations, but cannot pinpoint the culprit or culprits, even using driver verifier. Thanks in advance.

Guy

Answer:Seemingly Random BSOD Win 7

Really? No response? Lots of responses to later posts?

9 more replies
Relevance 70.93%

Hey all, I've got problems with reoccuring BSOD's so I hoped I could find some help here as I don't know what to do anymore.
I'll try to make this post as detailed and clear as possible.
The problem:
I've started getting BSOD's at seemingly random times and I do not know what's causing this.
BSOD's usually occur when I'm gaming but that could be a coincidence as I pretty much only game when my PC is on.
Most BSOD's happened while playing Counter-Strike: Global Offensive but after tweaking some game settings it has no longer occured.
I've had a BSOD happen right when I clicked restart now as I wanted to fix a problem with Arma 2 (DayZ).
What I've tried:
Uninstalled Hola, this was (one of?) the first BSOD's and I didn't need Hola anymore so I just removed it, sadly enough BSOD's kept coming.
Used Driver Verifier which leaded to the multiple bluescreens (always pointing to HIDclass.sys) of which only 2 got a dump, at 26/07/2013.
Using DV made me go into a constant loop of BSOD'ing at "Starting Windows" until I disabled DV in Safe Mode.
Ran Memtest86+ 4.20, 3 passes, no errors.
Ran chkdsk /f on both my HDD and SSD, no errors.
Useful(?) information:
The day the first BSOD happened (19/7) I did not install anything but my Adobe Flash Player updated to 11.8.800.94
The next 4 BSOD's all occured on 22/7, all of them happened while playing Counter-Strike: Global Offensive in less than 15 minutes of gametime.
I have since tried a lot of things as I thought the problem was... Read more

Answer:Seemingly random BSOD's.

Is the firmware of your SSD, up to date?

Upload a screenshot using:CrystalDiskInfo For how to upload a screenshot or file, read here

Test your Hard Drive by running:Hard Drive Diagnostic ProcedureUse the System File Checker tool and Run Disk Check: Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & ErrorsMake scans with - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner EsetTest and Diagnose RAM Issues with Memtest86+:RAM - Test with Memtest86+ Pay close attention to part 3 of the tutorial "If you have errors"


   Tip
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.



Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:
Piriform - Speccy

CPUID - HWMonitor

9 more replies
Relevance 70.93%

Hello lads, saw the quality of tech support here so went ahead and got an account to post.

I recently upgraded my PC from Windows 7 32 Bit, to 64 and added 2x4GB stick of RAM and a new graphics card, a GTX560TI. Now since then, some weird things have been happening to my PC, for one, my mouse cursor doesn't show up in one game, another is when something is installing the left and right mouse buttons cease to work and finally, the driver software (Razer Synapse 2.0) for my mouse installs but I can't actually open it, just invisible and when I right click the icon it crashes.

Most importantly, my PC BSoDs at random, or so I thought. After noticing a bunch of my errors were mouse related I went searching using the diagnostic tool if it was the cause of my crashes and what I found out was a piece of software or a drive called: ntoskrnl.exe seems to be the only file listed as the problem.

I then started to get worried that maybe my GFX card was messed up, or the two different types of RAM were not working together as now I have 4 sticks of RAM, 2x2GB sticks and 2x4GB sticks of two different types.
EDIT: Just to add, forgot about it, Chrome seems to hang up or the java application or any embedded videos crash and don't work and it has started to hang my whole system, even when I clicked edit on this post it caused chrome to hang as well as my whole PC for a few seconds.

My specs are:

Windows 7 64 Bit + Service Pack 1
nVidia GeForce GTX 560 TI (2GBs)
AMD Phenom ... Read more

Answer:Seemingly Random BSoD

Analysis: The following is for information purposes only.
Code:
**************************Sat Jul 28 09:37:26.780 2012 (GMT-6)**************************
Loading Dump File [C:\Users\Mike\Downloads\Thawk\072812-32370-01.dmp]
Windows 7 Kernel Version7601 (Service Pack 1) MP (4 (Service Pack 1) MP (4 procs) Free x64
System Uptime:0 days 3:40:36.403
BugCheck Code: BugCheck 1A, {3452, b146000, fffff700010eb860, e7b00000b469ac66}
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+356c3 )
BugCheck Info: MEMORY_MANAGEMENT (1a)
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0x1a_3452_nt!_??_::FNODOBFM::_string_+356c3
??????????????????????????????????????????????????????????????????????????????????????``
**************************Sat Jul 28 05:56:02.649 2012 (GMT-6)**************************
Loading Dump File [C:\Users\Mike\Downloads\Thawk\072812-22276-01.dmp]
Windows 7 Kernel Version7601 (Service Pack 1) MP (4 (Service Pack 1) MP (4 procs) Free x64
System Uptime:0 days 7:06:04.288
BugCheck Code: BugCheck 50, {fffff8a01d5aba28, 1, fffff80002db3617, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :msrpc.sys ( msrpc!LRPC_CASSOCIATION::OpenSecurityContextWorker+b9 )
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_I... Read more

19 more replies
Relevance 70.93%

Hey guys, been having some issues with my machine as of late. I'll have times when I can use it for hours, leave it and come back to find it has restarted after a BSOD. At first the errors seem to be memory related, but all 3 sticks pass memtest without issue. I'm at a loss as to what could be the issue. the only thing I can pick out of the dumps is it all seems to be related to ntoskrnl.exe, if I'm reading this right.

I've attached a bunch of the most recent ones, any help would be very much appreciated.

This is a custom built machine, running 7 x64 Pro.
Windows 7 Pro x64
i7 920
Asus Rampage II Gene
6gb Corsair CM3X6G1333C9
Asus 9800 GT 512mb
Dell 30" 3007WFP, 3x Dell 24" 2408WFP
Seagate 500gb 7200 2.5"
Corsair hx850w
Antec 300

Answer:BSOD, seemingly random

Update Direct X: Download details: DirectX End-User Runtime Web Installer

Test Your RAM: RAM - Test with Memtest86+

Run Disk Check: Disk Check
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1A (0x41201, 0xFFFFF680001BDB60, 0xF1300801530E6847, 0xFFFFFA8008146340)
Error: MEMORY_MANAGEMENT
Dump file: C:\Windows\Minidump\101010-29390-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe

This was likely caused by the following module: dxgmms1.sys
Bugcheck code: 0x50 (0xFFFFFA803283DE00, 0x0, 0xFFFFF88003F6EECC, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Dump file: C:\Windows\Minidump\101010-33103-01.dmp
file path: C:\Windows\system32\drivers\dxgmms1.sys

This was likely caused by the following module: ntfs.sys
Bugcheck code: 0x50 (0xFFFFF881015BC58C, 0x0, 0xFFFFF88001309D52, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Dump file: C:\Windows\Minidump\100810-17674-01.dmp
file path: C:\Windows\system32\drivers\ntfs.sys

4 more replies
Relevance 70.93%

Hello,

For quite some time now I have had to put up with numerous and often random BSOD errors.

I have done memory and hard drive checks with multiple passes and all appear to be okay.

I have ensured all data cables are connected properly and nothing is loose, again all seems to be okay.

For a while I thought Google Chrome was causing this error, as since adding a new SSD (BSOD occurred before this) and reformatting everything with Windows 7 64-bit now installed on the SSD I kept getting "Oops" errors in Chrome forcing me to get rid of it and revert to IE. However this has not stopped the BSODs.

BSOD can and has occurred when doing the following: Closing an application, either a game or even Chrome (yet to BSOD in IE). I have had BSOD errors while uploading files to YouTube, again mostly with Chrome. I used to get BSOD errors when playing Total War Rome 2, but that started CTDing instead after 5 minutes of gameplay and has now been temporarily removed from my PC.

I have also recently received three of the following crashes (how related they are I don't know) which is when my PC freezes, curser can still be moved around but nothing else response. Ctrl+Alt+Del to bring up my Task Manager also does not work.

I have attached two mini-dump files to assist.

Much appreciated



Josh

Answer:Seemingly Random BSOD

  
Quote: Originally Posted by Josh1990


Hello,

For quite some time now I have had to put up with numerous and often random BSOD errors.

I have done memory and hard drive checks with multiple passes and all appear to be okay.

I have ensured all data cables are connected properly and nothing is loose, again all seems to be okay.

For a while I thought Google Chrome was causing this error, as since adding a new SSD (BSOD occurred before this) and reformatting everything with Windows 7 64-bit now installed on the SSD I kept getting "Oops" errors in Chrome forcing me to get rid of it and revert to IE. However this has not stopped the BSODs.

BSOD can and has occurred when doing the following: Closing an application, either a game or even Chrome (yet to BSOD in IE). I have had BSOD errors while uploading files to YouTube, again mostly with Chrome. I used to get BSOD errors when playing Total War Rome 2, but that started CTDing instead after 5 minutes of gameplay and has now been temporarily removed from my PC.

I have also recently received three of the following crashes (how related they are I don't know) which is when my PC freezes, curser can still be moved around but nothing else response. Ctrl+Alt+Del to bring up my Task Manager also does not work.

I have attached two mini-dump files to assist.

Much appreciated



Josh


Hi there Josh!

Seems like the crashes are a bit random but few suggestions.

Update your ... Read more

2 more replies
Relevance 70.93%

I've recently (3 weeks ago) upgraded my PC and performed a fresh install of Win7 Home Premium x64 SP1.
The last week or so I seem to have started getting BSODs pointing at wininit.exe.

I've attached the minidumps and other data in the zip attachment. I've included two mini dumps, one was yesterday when I had avast antivirus installed. I have now replaced with Microsoft Security Essentials as I read avast could cause issues. It was to no avail, still BSODs.

Any help or pointers of things to try would be greatly appreciated.

Answer:Seemingly Random BSOD

Quote:
We've been seeing a lot of issues with SSD's and Intel mobo/chipsets. I suggest that you get the latest firmware updates for your SSD from the SSD manufacturer's website - and that you must have the absolute latest RST (Rapid Storage Technology) drivers from the Intel Download Center (FYI - RST is the new name for the Matrix Storage Manager): http://downloadcenter.intel.com
I also suggest the latest chipset drivers from the Intel Download Center.


In this case your MSINFO32 report states that this device isn't installed:





Quote:
PCI Simple Communications Controller PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04\3&11583659&0&B0 The drivers for this device are not installed.


It's a part of your motherboard's chipset drivers - so please update them ASAP (from the Intel Download Center). FYI - your chipset is listed as the P67 Express chipset.

Temporarily remove ZoneAlarm - that'll tell you if it's causing the BSOD's. Use the Windows Firewall for testing. If you must have finer control, try this free utility: Windows7FirewallControl : Sphinx Software

Uninstall MSI Afterburner - it has known issues with some Win7 systems.

For the equipment that you have installed, a 650 watt PSU probably won't be able to handle full demand for power from the system. I'd suggest a minimum of 1000 watts for this system (4 hard drives, high end video, 8 gB of RAM, etc). To test, disconnect all but the SSD to see if it... Read more

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Hey, I've started to get BSODs after a LAN over the weekend. Before that the system was stable for more than a year at least.
I tried checking this problem myself since I can usually fix these kinds of things but this is beyond me so I really appreciate any help I can get here.

And here are my latest dumps, (the ones before got deleted by System Restore).

MARCUS-16-Feb-15_172719_15.zip

Answer:Seemingly random BSOD

Problem devices detected: Root Print Queue SWD\PRINTENUM\PRINTQUEUES This device is disabled.
G:\ SWD\WPDBUSENUM\_??_USBSTOR#DISK&VEN_MULTIPLE&PROD_CARD__READER&REV_1.00#058F63666438&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B} This device is disabled.

Why are they disabled? Is that on purpose?

Code:
WinRing0x64.sys Sat Jul 26 15:29:37 2008 (488B26C1)

WinRing0x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

GPU-Z.sys Wed Oct 6 18:14:37 2010 (4CACA06D)
GPU-Z driver (thanks to reventon)
http://www.carrona.org/drivers/driver.php?id=GPU-Z.sys

SaiBus.sys Tue Sep 4 18:27:34 2012 (50462BF6)
Saitek Magic Bus driver
http://www.carrona.org/drivers/driver.php?id=SaiBus.sys

SaiMini.sys Tue Sep 4 18:27:34 2012 (50462BF6)
Saitek Magic Mini driver
http://www.carrona.org/drivers/driver.php?id=SaiMini.sys

inidvd.sys Thu Oct 11 04:55:54 2012 (5076353A)

inidvd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

btnetBus.sys Mon Dec 24 09:40:59 2012 (50D8151B)
Bluetooth PAN Bus Service
http://www.carrona.org/drivers/driver.php?id=btnetBus.sys

IvtBtBus.sys Mon Dec 24 09:44:24 2012 (50D815E8)
Bluetooth Bus Device Driver
http://www.carrona.org/drivers/driver.php?id=IvtBtBus.sys

btcombus.sys Fri Apr 26 08:45:30 2013 (517A228A)
Bluetooth Serial Port... Read more

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I built a machine with the following specs for my sister about 2 years ago. Starting about one year ago, the BSOD's began. I used bluescreenview to view the memory dump files; I've attached the log. I haven't had time to download the dump file with MS debugging tools. Can you guys help me with what I've provided? I've updated windows and all the drivers to most current versions.Gigabye GA-MA785GM-US2H Rev 1.0 Bios version:???AMD X2 250WD 320gb WD3200AAKSCrucial Ballistix 2 x 2GBPC Power & Cooling 370WDlink DWA-160 USB Wifi Client HW Version A2==================================================Dump File : Mini102211-01.dmpCrash Time : 10/22/2011 4:45:18 PMBug Check String : IRQL_NOT_LESS_OR_EQUALBug Check Code : 0x0000000aParameter 1 : 0x00000018Parameter 2 : 0x00000002Parameter 3 : 0x00000000Parameter 4 : 0x8051c796Caused By Driver : ntkrnlpa.exeCaused By Address : ntkrnlpa.exe+6d758File Description : NT Kernel & SystemProduct Name : Microsoft? Windows? Operating SystemCompany : Microsoft CorporationFile Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)Processor : 32-bitCrash Address : ntkrnlpa.exe+6d758Stack Address 1 : ntkrnlpa.exe+45796Stack Address 2 : ntkrnlpa.exe+116d9Stack Address 3 : ntkrnlpa.exe+1193bComputer Name : Full Path : C:\WINDOWS\Minidump\Mini102211-01.dmpProcessors Count : 2Major Version : 15Minor Version : 2600D... Read more

Answer:Seemingly Random BSOD's

Hi Superneato and Welcome -(If you have not yet done this) - Could you please first run a chkdsk /r scan to make there are no errors to fix.Go - Start > Run > Type chkdsk /r > click OK and you will then reboot to start the scan (takes about 1 hour on average).Are the BSODs "totally random", or do they seem to relate to certain games, or during on line surfing ??Also if you look in Defrag, can you see if you have plenty of free space, and can you Defrag the main (usually) C: drive.Thank You -

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Two days in a row after upgrading from 8.1 to 10, I've gotten a NETIO.SYS SYSTEM_SERVICE_EXCEPTION BSOD. According to BlueScreenView, it was caused by driver rdpbus.sys. I've never had this issue in a year of using my laptop with 8.1. WLAN is enabled but not connected. I've been using only Ethernet.

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Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88001446418
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091115-23181-01.dmp
C:\Users\Joshua\AppData\Local\Temp\WER-49623-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I've attached the logs

Thanks for any help

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Hey guys,
For quite a long time actually my computer has random BSODs, i've come here for many of them. My computer may be on it's last legs so this may be a hardware problem, but let's find out shall we.

I'm running Windows Vista Home Premium 32 bit
AV is McAfee (eww i want to change soon)

Other info i'd prefer to use a program to find if needed, for accuracy.

SO. I booted my computer this morning, did the usual, "safely removed" my pesky card reader, disabled mousekeys (I use it for games sometimes but it starts w/ my computer) and opened up youtube. 15 seconds in to the first video I played it bluescreened. This is what I found with BlueScreenView:

==================================================
Dump File : Mini032512-01.dmp
Crash Time : 25/03/2012 1:55:55 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8d6be4dd
Parameter 3 : 0xa5653c48
Parameter 4 : 0xa5653944
Caused By Driver : vuhub.sys
Caused By Address : vuhub.sys+84dd
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : vuhub.sys+84dd
Stack Address 1 : vuhub.sys+725c
Stack Address 2 : vuhub.sys+7111
Stack Address 3 : ntkrnlpa.exe+1d5fe2
Computer Name :
Full Path : C:\Windows\Minidump\Mini032512-01.dmp
Processors Count : 2
Major Version : 15
Mino... Read more

Answer:Seemingly Random BSOD

Vuhub.sys with description vuhub.sys is a driver file from company ELTIMA Software belonging to product USB to Ethernet Connector.The file is digitally signed from Eltima Software - VeriSign Time Stamping Services Signer - G2We do not recommend removing digitally signed files from Eltima SoftwareTry and update your usb ethernet driver with drivermax.http://www.innovative-sol.com/drivermax/Run the McaFee removal tool then reboot.http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.htmlThen download Avast free.http://www.avast.com/download-thank-you.php?product=FA-AVAST&locale=en-wwHere is a program that you can monitor temps with.http://www.filehippo.com/download_speedfan/download/cd88483d8c526c1de969d89bc3427e45/IF THIS IS A DESKTOP Unplug the tower open up the side.Get can of compressed air and blow out the machine and reseat the ram modules video card etc,see video Plug it back in and see how it goes.WHILE YOU HAVE THE RAM AND VIDEO CARD OUT BLOW OUT THE SLOTS THAT THEY PLUG INTO.ALSO BLOW OUT THE HEAT SINK.SEE VIDEOAlso can you post the ALL of your dump files with bluescreen view.Download BLUESCREENVIEW and install and run it to read the dump files created by windows.Double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.You wont need to download since you alr... Read more

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Hi,

Over the past couple of days I have been having reasonably frequent BSODs. Some have not created a dump file. I cant pinpoint anything in particular but it seems to be pointing to a driver issue but never identifies the driver from what I can tell. Hoping someone can see more.

The only behaviour which has accompanied this recently is Chrome tabs crashing, and the computer seemingly hanging for a few seconds at times, usually right before a BSOD.

Windows did install a driver for my ATI Radeon 200 series graphics yesterday but by this time there were already a few crashes. I have also downloaded and installed the latest drivers from ATI's website; and the computer BSOD'd when it restarted after this (should be the final BSOD in the zip).

I have attached the required zip to this post.

Thanks

Answer:BSOD Seemingly Random when using PC normally. Variety of BSOD errors

Hello, mickmok. I have looked at your dump files and I am not seeing one particular thing that is the cause. This is what I have found.


Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000006, (reserved)


Code:
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041201, The subtype of the bugcheck.
Arg2: fffff6bffd167790
Arg3: 6560000082285025
Arg4: ffffe00035836060
Debugging Details:


Code:
ffffd001`9ce1b178 fffff800`58d3f720Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x1f720

That is your AVG Anti Virus


Code:
Use !analyze -v to get detailed debugging information.
BugCheck 100000EA, {ffffe000adf3c080, 0, 0, 0}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused b... Read more

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I swear I should take a class on learning to deal with bluescreens. or something. The bluescreens started right around the same time office 2013 started having issues (outlook was stuck in an eternal boot-loop). I fixed office, but it seems the bluescreens are persisting.

My theories are:
1. Kaspersky may be causing problems. It seems to do that on an irregular basis with Acer laptops.
2. The ssd is occasionally malfunctioning, just enough to cause a bluescreen, but not often enough to say the SSD is 'bad'.
3. I should run memtest as soon as I finish posting this. I am tired and I need to get some sleep.
4. Poltergeists.

The grab all is attached. If it will be kind enough to upload
thanks for your help in advance.

Answer:seemingly random BSOD, bug check 0x::3b

Please check if the firmware of the SSD is up-to-date.

Use MSE in place of Kaspersky for testing purpose.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
Good and Free system security combination.


   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.




Free up the start-up, your AV software is what's really needed.Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup
Run Disk Check on your Hard Drive for file system errors and bad sectors on it:How to Run Disk Check in Windows 7
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker

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I've seen so far:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGE_AREA
BAD_POOL_HEADER
MEMORY_MANAGEMENT

It doesn't seem to bear any relation to what I'm doing or when I'm doing it, and sometimes I get BSOD when I'm not even using the computer. It did start happening right around the time when I switched from XP to Win7. I also have constant problems with games, programs, and browsers closing out constantly with a windows error stating that 'such and such has enountered a problem...

32 bit windows 7 purchased from retailer approx 5 months ago
System is about 6yrs old, with the exception of the graphics card, power supply and hard drive which were recently replaced (within the last year)
Processor - Intel pentium 4 3GHz
Video card - ATI Radeon HD 4600 Series 1G ram
Motherboard - Gigabyte...Can't find the paperwork and don't know how to find out without restarting the computer, I'll reply back to this post later.
Power Supply - New, not sure of the brand, 480W

Thanks for your help, I'm at a loss.

Brian

Answer:Multiple and seemingly random BSOD

Motherboard - Gigabyte 8IPE1000-G

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Hi y'all, I'm having troubles on my Windows 7 machine. Its giving me random BSOD and i need help.

My system specs are up to date on my profile and i have attached the needed files to this post. I sure hope you can help.

But for completeness sake here are my specs :
Windows 7 x86 Ultimate Retail Upgrade installed next to an XP Pro
Athlon 4850e Dual Core Proc
4 Gb internal memory
about 8 HDD some IDE some SATA, OS running on an 240GB SSD

Some harddisks are getting old.

Answer:BSOD seemingly random but several times a day

Your .dmp file is blaming vsmraid.sys (VIA RAID DRIVER FOR AMD-X86-64) as the cause for your crash. Go to VIA's support page and make sure that you have the latest version available ...


Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {148, 9, 1, 88dd2a8e}

Unable to load image \SystemRoot\system32\DRIVERS\vsmraid.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsmraid.sys
*** ERROR: Module load completed but symbols could not be loaded for vsmraid.sys
Probably caused by : vsmraid.sys ( vsmraid+1ca8e )

Followup: MachineOwner
---------

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Been getting BSOD for awhile now, have no idea what to do about it, help would be appreciated.
I had a feeling for awhile it was related to my CPU being too hot or possible connected to a TDR event with my AMD Radeon R9 280x GPU, but honestly I don't even know where to begin to start troubleshooting this.

Answer:BSOD at seemingly random times

Hi JackM,

Seeing all of the crashes are 0x116 or 0x117 the problem is specific to the GPU.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.


Code:
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
3: kd> lmvm atikmpag
start end module name
fffff880`04458000 fffff880`04502000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Nov 18 03:53:38 2015 (564BE832)
CheckSum: 000AF42D
ImageSize: 000AA000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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hi, was just wondering if any of you could help me looking into this. I had to disable windows automatic updates yesterday as it was hogging my resources and kept failing but still getting BSOD
Many thanks
aza237

Answer:BSOD seemingly random times

Code:
BugCheck C2, {7, 109b, 1000f, fe84b2c0}

GetPointerFromAddress: unable to read from 82d6282c
Unable to read MiSystemVaType memory at 82d426e0
Probably caused by : win32k.sys ( win32k!HMFreeObject+b3 )

Followup: MachineOwner
---------

Code:
BugCheck 1A, {61940, 5f1000, 2eb62080, 0}

Probably caused by : memory_corruption ( nt!MiSwapWslEntries+48 )

Followup: MachineOwner
---------

Code:
BugCheck A, {8ec2059e, 2, 0, 82c3be4b}

Probably caused by : ntkrnlmp.exe ( nt!KiSignalNotificationObject+13 )

Followup: MachineOwner
---------
Various different bugchecks within a very small period of time. It would be better to check the memory at first.

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the result. If possible, a camera snap of the memtest86+ screen before closing the program would be good.

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Hi there,

I'm having a problem with my PC getting a blue screen of death and rebooting at seemingly random times. Curiously rarely during games playing though. Quite often the crash seems to coincide with me running media player, though by no means all of the time. Strangely, web browsers seem unstable on this machine. I tend to run either Firefox or Avant Browser and both crash on me fairly frequently (never have on any other machine really). Has been known to crash during avi to dvd conversions using DVD2SVCD also.

Current spec is as below: -
XP Professional SP2
Asus K8N-E Deluxe [Socket 754]
WD Raptor connected to the NIVDIA sata controler
2xMaxtors in a RAID 0 on the Promise SATA controller
(problem also experienced when all drives were on the Promise controller)
AMD 64 3400
1GB PC3200 Geil Value RAM
Radeon 9800 Pro (stable in another system when tested)
Using on board sound/NIC
Enermax 420W CPU

Have experienced same probs when using following components as replacements: -
1GB PC2700 Crucial RAM
Enermax 350W PSU
GeForce 6800
All the above components run stable in other systems

I don't think it is always they same message on the BSoD either. The last message for the error in my event log is: -
Error code 00000024, parameter1 001902fe, parameter2 b02ec6a0, parameter3 b02ec39c, parameter4 804e7898.

I'm on the latest Nvidia Nforce drivers (Nvidia ain't updated them since Sept last year)
And I've been keeping up to date w... Read more

Answer:BSoD at seemingly random times in XP Pro

I have this problem too!

Hi Andrew.

Ive got a very similar if not the exact same problem described here.

Basic spec of system is
AMD 3500+
ASUS A8N-E
2x1G Kingston RAM sticks.

The system seems prone to crashing to BSOD particularly during internet operations and when connecting USB devices or LAN cable. The system seems stable through games and benchmarks. Memtest revealed no errors when CPU is writing to memory so im not thinking it is faulty RAM. System temps are fine and power supply seems constant.

I am wondering if you ever found a solution? If so please share!

Cheers,
Luke
 

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Hi there,

I'm having a problem with my PC getting a blue screen of death and rebooting at seemingly random times. Curiously rarely during games playing though. Quite often the crash seems to coincide with me running media player, though by no means all of the time. Strangely, web browsers seem unstable on this machine. I tend to run either Firefox or Avant Browser and both crash on me fairly frequently (never have on any other machine really). Has been known to crash during avi to dvd conversions using DVD2SVCD also.

Current spec is as below: -
XP Professional
Asus K8N-E Deluxe [Socket 754]
WD Raptor connected to the NIVDIA sata controler
2xMaxtors in a RAID 0 on the Promise SATA controller
(problem also experienced when all drives were on the Promise controller)
AMD 64 3400
1GB PC3200 Geil Value RAM
Radeon 9800 Pro (stable in another system when tested)
Using on board sound/NIC
Enermax 420W CPU

Have experienced same probs when using following components as replacements: -
1GB PC2700 Crucial RAM
Enermax 350W PSU
GeForce 6800
All the above components run stable in other systems

I don't think it is always they same message on the BSoD either. The last message for the error in my event log is: -
Error code 00000024, parameter1 001902fe, parameter2 b02ec6a0, parameter3 b02ec39c, parameter4 804e7898.

I'm on the latest Nvidia Nforce drivers (Nvidia ain't updated them since Sept last year)
And I've been keeping up to date with Gfx drivers.

Tem... Read more

Answer:BSoD at seemingly random times

Hello There,

Why not list your actual temps both at rest and under stress. That is the suspect area at this time. Here is a free program to tell you if you don't have an onboard one:


Speedfan will tell you the temperatures and a whole lot more. It's free

http://www.sofotex.com/SpeedFan-download_L4655.html

or

http://www.almico.com/speedfan.php


I'd also recommend Motherboard Monitor 5, which can be found below: You do need to know that support for this product has been discontinued, but it is still available in the lastest form with the link below:

http://www.pcworld.com/downloads/fil...id,7309,00.asp

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I'm a musician at wits end here, I've got rehearsals/shows soon, and I NEED a stable laptop!

Random BSoD's, and sometimes the system completely freezes when running menial tasks such as surfing the web or compiling an error report for a certain BSoD thread...

Asus G73JH laptop (9 months old)
Windows 7 64-bit (OEM, never reinstalled)
Intel i7 @ 1.6GHz
8 GB RAM

Let me know if I can provide any other information, and thank you SO MUCH in advance! I'm suspecting it's a driver issue with an M-Audio external sound interface, but I'm not certain on anything. One thing to note is I usually have the interface, an external hard drive, and two MIDI controllers plugged into the four USB ports at once.

Answer:Seemingly Random BSoD's/Freezing

When's the last time you updated the M-Audio drivers? Is there firmware also available for it? Just to let you know, there's an update dated around march as latest (to my knowledge), and your M-Audio driver is from January.

But yes, all of them point at the M-Audio drivers as the culprit. I'm not exactly sure which case this is, but it's either that the driver is sending a power state change (power down/up) to the M-audio interface and it isn't responding, or the M-audio interface is reporting a power state change to the driver and the driver is not handling it.

Try this. Go to Device Manager then right click the M-audio interface in the device list and click Properties. Hopefully there's a Power Management tab or something similar. Under that there should be two options, and one of them is "allow the computer to turn off this device to conserve power." Make sure it is unchecked. Press OK to save changes. See if that might remedy it.

If you want, you may also try and run Driver Verifier. Whenever it crashes when DV is on, it will produce more accurate crash dumps that you can send to us. If it starts crashing at Windows startup, you can go into Safe Mode (F8 before Windows Logo shows up) and disable DV from there. But if it does that, it means a driver that is being loaded at Windows startup is already detected as unstable and DV is causing Windows to crash early as a result.

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I recently finished a pc build, running windows 7 professional 64bit, which ran well for a few days, I then started to get BSODs which appeared to be completely random.
All of the crashes have had the STOP code: (0x109) and the offending driver according to BlueScreenView is "ntoskrnl.exe".

I've already tried the following things;
Ran memtest (6 passes, no faults)
Ran driver verifier (no crash on start-up but resulted in BSOD (0x109) several minutes later.
Re-installation of windows

PC specs are as follows:
Gigabyte GA-Z68X-UD3P-B3 MB
Intel i5 2500K @3.30GHz
Nvidia GTX560Ti
Novatech 500W PSU
Corsair Vengeance (2x4GB) DDR3 C9 1600MHz
Corsair Force 3 120GB SSD (System)
WD 500GB HDD (Storage)

Attached are a collection of mini dump files.
 

Answer:Seemingly random BSOD (0x109)

All your errors are the same 0x109 and one of the major causes of this error is memory corruption which all of your minidumps specifically cited as the cause of your system crashes.

1. The rule on Memtest is that it needs to run for a minimum of 7 Passes and the more after 7 the better.

2. Your motherboard may, I say may, need a BIOS update.

3. Another common cause for for memory corruption reads is either a) overclocking of the RAM or b) the motherboard has set the memory voltage that isn't according to the manufacture's specs. If "a" then set the voltage back to the standard settings and to check "b" go into the BIOS and compare the current DIMM voltage settings against the Corsair designed specs.

* For diagnostic purposes you may want to run your system with 4 gigs.

4. Lastly, I suggest testing your power supply to see if it is supplying the power you need by using a digital Multimeter. I am wondering if a 500 watt psu is enough for your hardware but I am only suggesting not stating this is the fact.

*** By the way, nice system.
 

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Hello, I am new to this forum and I hope you can help me with this. This BSOD has been occuring since a month ago and its been getting more and more frequent. Here's the info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004CCC8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Any information you can give me would be very helpful, thank you for your time.

Answer:BSOD at seemingly random times

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.



   Tip
Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 Troubleshooting Strategy

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Hello! I'm at my wits end here trying to figure out what has been going on with my PC. I got a BSOD once months and months ago, only the one time, can't even remember what I was doing when it happened, as it never happened again. Then after the new SimCity shipped, I started getting them about 20 minutes or so into playing, though sometimes I could go upwards of an hour before it happened. I thought it was just the game itself as a lot of people were having problems with it. But it never stopped happening and now is happening with other games to, even when I'm just updating a game and not actively playing it. I started paying attention to the temps and it hasn't hit anything to where it seems to be overheating. I've run FurMark and nothing bad, did a full Memtest and no problems, several virus scans and such to be sure...and I can't find anything. I've updating all the drivers I could think of and checked to make sure I seemed to have the latest drivers for each of them. According to BlueScreenView, this is being caused by ntoskrnl.exe, but I've read that's just something it tends to blame when it doesn't really know what IS actually causing it. It isn't something that happens all the time, just whenever I try to play the new SimCity or just here and there randomly in other games or when updating them. I hope you guys can help!

Answer:BSOD seemingly at random, mostly when gaming

Sorry guys, wasn't thinking, quick run-down of the system specs. It's an Acer Aspire M3470G with an AMD A6-3620 APU quad-core processor. I've upped the default RAM to 8GB and installed an AMD Radeon HD 7700 card. Running on the Windows 7 Home Premium 64bit OS. I also upgraded the factory power supply to a Rosewill 700W. Also of note, these problems started before I had upgraded any of the factory parts, so I don't think it's been due to any of them.

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The computer is a custom build, about a year old.
i5 2500 processor
asus p8p67 motherboard
8gb kingston (I think) ram
nvidia geforce 550ti
The crashes happen at random times, with not much in common between pc usage, like one time I was watching a film, another I was compiling some qt examples.
Anyways, I'll run memtest on each of the ram sticks later, and if they all pass, probably some prime95 action to see if it's caused by hardware issues.
Any information, insight or advice would be great

Answer:Constant 0xA bsod, seemingly random

Welcome your reports are clear. You have a memory problem . Test your memory.
Guide to using Memtest86+ - Geeks to Go Forums

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I introduced a Japanese friend of mine to this site having heard he was getting random BSOD while browsing.
He doesn't speak much English so he'd probably have a hard time communicating on this forum.

I don't have many details regarding his specs off hand, but he did run the DM log collector for me.

In short he's using a custom rig a computer repair/retailer put together for him about 5 years ago.
Checking his dxdiag, he's got:
Windows 7 Home 64x (Japanese version), i7 2700K, 8gb ram, geforce 570, 120gb SSD and 2tb HDD.

I glanced over most of the files in the collector, but I really don't know what to look for.

I will get any information from him if needed. He's a texture artist/modeler at the company I work for, so he knows how to use software, but he doesn't muck much with hardware from what I can tell.
Thanks in advance for any help!

Best regards,
Hans W.

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So for the past few days, I have been utterly plagued by this BSOD, sometimes my computer freezes at startup, then startup repair does nothing, a chkdsk will find files fix them but then BSOD anyways. There is no consistency, except that there is a limited time before the BSOD and I ran for about 6 hours in normal windows without one (I restarted) and 12+ hours in safe mode (I restarted). Steps I have taken from threads I have read on this forum:

1) Memtest86+ runs perfectly fine for ~8 hours.
2) SeaGate SeaTool - all basic tests passed
3) Chkdsk /f - found errors, repaired them
4) CCleaner - registry cleanup
5) SFC /scannow - run 3 times with restarts in between
6) Configure windows to save minidumps - note: there are none that I can find
7) Malwarebytes full scan - clean
8) AntiVirus (Symantec Endpoint) Full Scan - clean
9) Uninstall Intel Rapid Storage Technology
10) Stop any overclocking (I only overclocked my GPU, I also disabled XMP on my RAM)
11) Disk Defrag

This leads me to believe it may be a driver or a program. I can't figure it out. This DOES NOT happen coming out of hibernation/sleep.

EDIT: I (as far as I can remember) get 0x7A Kernel_Inpage_Data_Error, usually if it doesn't flash by it says ntfs.sys

Answer:BSOD 0x7A, seemingly random

Help?

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I built the wife a computer she would use primarily for her facebook/pintrest nonsense as well as Sims/WoW/Diablo3 and whatever else she chooses to play. From day one she has been getting random BSODs. Sometimes weeks in between, sometimes multiple times a day. Lately it has been multiple times every day (last 4 or 5 days). So here I am asking for help.
Specs
CPU: amd phenom II 965black
MB : ASUS m5A97 LE R2.0
Ram: Patriot Viper (2x4)
SSD: Patriot Pyro 120gb
HDD: WD Blue 1TB
GPU: Radeon HD 5750
Windows 7 Ultimate 64bit

I have attached the DM log collector zip, there are multiple dump files, but i believe the most relevant one will be from 10/23/2014, but i could be wrong.

thanks for taking a look! look forward to some feedback

Answer:seemingly random bsod, more often when gaming (WoW)

h47f4c3, welcome to Seven Forums. I will see if I can help. You have 5 dump files. one recently, the others are at least 3 months old and one is dated 12/31/07. What's that about? Windows 7 was released to the public in 2009.

the only recent dump was 10-23-14 and it says

Code:
asmtxhci
start end module name
fffff880`04b0b000 fffff880`04b75000 asmtxhci T (no symbols)
Loaded symbol image file: asmtxhci.sys
Image path: asmtxhci.sys
Image name: asmtxhci.sys
Timestamp: Fri Aug 16 14:28:42 2013 (520E7D6A)
CheckSum: 0006EE09
ImageSize: 0006A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is the ASmedis USB 3.0 driver. look on the motherboard's web site and see if there is a more recent version. if not, you can try ASMedia Technology Inc. ????

When finished with that

Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have ... Read more

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Hi guys,

My dv6 has been running flawlessly (as flawlessly as a Windows machine can run) since purchase but more recently, has developed this odd problem. In the last week when I hit the power button to put the pc to sleep, it'll go through the motions, (shut of my music, black out my screen) then maybe one in every 5 times, jam up. I'll wait maybe 10 minutes, and then I get the Blue Screen.

It's done it for as long as I can remember, but very rarely, maybe once every couple of months, so it didn't bother me. But it's become alarmingly common. The only thing I have changed in that time in install a wireless HP B110a printer. I've yet to re-install the drivers, but will get on that asap. But being so random, I'm not sure how the printer drivers could cause the problem. I can wirelessly scan, or print, and it won't cause a problem the next time I sleep.

Anyway, I've attached the dump files, (more recent ones, and older ones) which all indicate that the ntoskrnl.exe is a problem, which I've read isn't much help when troubleshooting.

Any ideas anyone?
 

Answer:Seemingly Random BSOD on Sleep

You could take a look in Event Viewer for clues as to whats causing the blue screens.

This is for Vista but it is so similar it should not matter;
http://www.bleepingcomputer.com/forums/topic40108.html
and sleep troubleshooting;
http://www.computerperformance.co.uk/windows7/windows7_sleep_problem.htm#Troubleshooting_Windows_7_Hibernate_and_Sleep_Problems
 

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Hello. Here's my problem: Last week, I tried installing this VPN software following the suggestion of a friend. At the end of the installation process, my PC threw a BSOD, which mentioned something about my display driver. I figured it must have been clashing with either my display driver or another VPN software that's installed on my PC, so I thought I'd just uninstall it. Long story short, it caused several more PC crashes/BSODs before I finally managed to get rid of it by entering safe mode + disabling the service in msconfig (it crashed the PC if I tried to uninstall it without disabling the service).

Everything was okay after that, but now 1 week later my PC somehow had another BSOD event while I was away (the PC was active). Putting last week aside, I have not had a BSOD for at least a year, so I'm naturally a little worried, and would appreciate it if anyone could tell me the cause for my most recent BSOD. And since I'm already asking, it'd also be nice if I can know the actual reason behind the BSODs last week. Thanks in advance!

PS: I have followed the instructions and attached the zip file output by the SF Diagnostic Tool. Let me know if more information is needed.

Answer:Seemingly random BSOD event

Additional information is required.

1. Download this .BAT file to your desktop

2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

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A few months ago, I received a computer secondhand, so I wiped it and installed Windows 7. Now it occasionally BSODs at random times. Sometimes it is when I have already been using the computer for some time, and sometimes it is before Windows is able to fully start up. I cannot discern a specific event or action that I am doing to trigger this. It seems to happen when the computer is left alone for a while.

My Google-Fu has told me that it might be the driver "ntoskrnl.exe," but I'm not sure and I don't know how to fix that. The stop codes have been 1A and 1E.

BSOD popup info from latest crash:





Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002B08F60
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


.dmp files are included in a .zip as well as other diagnostic files retrieved from SF diagnostic tool.

Answer:BSOD at seemingly random times

The BSOD reports a memory corruption.

Code:
BugCheck 1E, {c000001d, fffff88000d7cc00, fffff88009e32bc0, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------
Test your RAM modules for possible errors. [INDENT] How to Test and Diagnose RAM Issues with Memtest86+

If there is no error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable


   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip
If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

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I recently tore down my PC to do some dusting, and noticed that one of the latches for my ram was broken. It still locks the ram in place, but it opens too far. I put the ram in and didn't think about it beyond that, but now I'm getting lots of random bluescreens.

At first they were happening while playing games, so I assumed it was my graphics drivers at fault. I did a clean uninstall of those using DDU, and reinstalled them, but the crashing continues. The stop error is different every time, for the most part. One that happens somewhat frequently is "SYSTEM_SERVICE_EXCEPTION" from what I've read online, that's supposed to be followed with a driver ID, but it never is. I've run both SFC /SCANNOW as well as a CHKDSK and both came back clean.

Could some dust have gotten in a ramslot and made it intermittently faulty? The ram is relatively old, but it's never been pushed hard, so I don't see why it would randomly fail. Seems taking it apart was the catalyst. I haven't run a MEMTEST, because I plan on removing the ram and blowing the slots clean, properly this time.

Included is the zip that DM Log Collector created, boy the "generating msinfo report" portion seems to take forever.

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Hey all, thanks in advance for any help you can offer.

I recently purchased this MSI laptop about a two weeks ago. At first, I would occasionally crash while playing a video game and I thought nothing of it; however, now it appears I get a BSOD at literally random points in time, whether gaming, watching a movie, or even making a thread to post on here! (happened a few minutes ago).

Attached is the zipped file with quite a few minidumps. A few point to the same file as causing the BSOD, but I have a feeling it may just be pointing at random files to blame.

Fingers are crossed hoping someone can help!

Answer:BSOD at seemingly random times.

Hello and welcome aboard, Browny .

I would suggest you to to enable driver verifier .

Driver Verifier - Enable and Disable



   Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.
If you get another BSOD after enabling driver verifier, please upload it for us.

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I have been encountering a BSOD at random times, there are times when I play several games, such as everquest, warframe, borderlands 2 (not all at once) that it will BSOD on me, but also during idle times, no programs open etc. I am uploading the dump files. Any help would be appreciated.

Also, I forgot to mention, that sometimes it will crash within 5 minutes, and other times it wont crash for days at a time.

Managed to read it, said it was caused by memory management

Driver IRQL Not less or equal

Answer:BSOD at seemingly random times

Welcome to the forum.


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yusra\Downloads\Compressed\AVA-403902-1-Wed_06_25_2014_195404_21\062514-11138-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03e15000 PsLoadedModuleList = 0xfffff800`040586d0
Debug session time: Thu Jun 26 05:37:42.308 2014 (UTC + 6:00)
System Uptime: 0 days 9:35:19.136
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
********************************************************************... Read more

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My computer crashes sometimes when I startup. Debugger seems to say it's ntoskrnl.exe. I've tried elsewhere. Updated drivers. Updated to service pack 2.0. Not sure what could be causing it. I hope someone is able to help.

Any help would be greatly appreciated. I've zipped my minidumps from when the crashes first started.

They are pretty sporadic. So I have no idea what could be causing them.

Answer:BSOD's on Startup -- Seemingly Random.

5 memory dumps - from 18 May to 18 Jun 2010 (approx 1 month)
4 different STOP errors, with 3 different causes blamed

One of the dump files is blamed (in BlueScreenView) on your Symantec/Norton protection program (symtdi.sys) - so I'd start with that:





Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: Download and run the Norton Removal Tool
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's



Beyond that we'll have to look for hardware issues. Please run these free, bootable diagnostics:





H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)



If those tests pass, then try these free stress tests:





Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net





FurMark Setup:
- If you have more than one GPU, select Multi-GPU during se... Read more

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I am assisting a coworker with his newly-purchased work laptop. It has Windows 7 Ultimate x64 installed. It is not a clean installation; the system has whatever software it came pre-packaged with installed. The computer also has scheduled backup software that runs at least once a week.

The BSOD occurs out of nowhere, while going about business as usual. Looking at the Reliability Monitor, I can see that the crashing has a constant issue over the last several weeks.

All relevant data has been included in the attachment; please help us get to the bottom of this issue so that this system can once again run smoothly. Thank you.

Answer:Work PC has seemingly random BSOD

Please post a report following Windows Genuine and Activation Issue Posting Instructions.

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Really hope someone can help with this. I have a HP desktop PC which is about 1.5 years old. The first year of use was fine and then it started to randomly crash with the BSOD. I reinstalled Windows and my applications and everything was fine for a month but now it's started to give the old BSOD again. It's unpredictable - sometimes when I'm browsing the web, other times when the PC has been idle for hours. It's happening once or twice a day and I haven't got a clue what's causing it. After the BSOD, the PC reboots itself.

I attach a zip of BSOD File Collection reports + PERFMON as instructed.

Here are my system details:
? OS - Windows 7 Service Pack 1 (x64) OEM
? Age of system (hardware): approx 1 year and 3 months
? Reinstalled the OS one month ago in an attempt to stop the BSODs

? CPU = Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
? Video Card = NVIDIA GeForce GT 545
? MotherBoard - sorry, don't know how to check this
? Power Supply - sorry, don't know how to check this
? System Manufacturer = Hewlett-Packard
? Exact model number = h8-1270ea

Answer:[SOLVED] BSOD seemingly random on Win 7 PC

Have you ran any diagnostics that come with your HP system?

The crashdump you provided isn't able to assist us. Best thing to do is turn on Driver Verifier and let it crash the system. Send us the resulting crashdumps (in /Windows/Minidump folder). Read all instructions carefully and fully. The exception is that if your system suffers a boot loop, the article says to go into safe mode and do system restore. Rather, instead you can just go back into Driver Verifier and turn it off by selecting Delete existing settings and click Finish. Restart into normal Windows afterwards.

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So recently my computer has been experiencing the BSOD 0x00000124 error at random. Another strange occurrence that could be associated with this error is the extended start up of my machine. When turned on the fans are spinning at maximum speed for 10+ seconds before slowing down to an appropriate speed and booting up as usual.

Answer:Seemingly random BSOD errors

When i come home i will look at the log.

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Hello,

Have repeatedly gotten BSOD while in use. Usually not while playing games, but browsing the web or working out of excel.

Sager NP8265 (Clevo P150SM)
16GB Ram
W8.1 64-bit
i7-4700MQ

Ran a BlueScreenViewer and seems ntoskrnl.exe+ 150aa0 is a major culprit along with hal.dll.

Dump files attached - any help would be appreciated!

Thanks,

Answer:BSOD: Seemingly random during use (IRQL_NOT_LESS_OR_EQUAL)

Hi enewarf & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.

Code:
6: kd> knL
# Child-SP RetAddr Call Site
00 ffffd000`207b8c98 fffff801`80fd95e9 nt!KeBugCheckEx
01 ffffd000`207b8ca0 fffff801`80fd7e3a nt!KiBugCheckDispatch+0x69
02 ffffd000`207b8de0 fffff801`80f5e4fe nt!KiPageFault+0x23a
03 ffffd000`207b8f70 fffff801`80fcef2a nt!KiCallInterruptServiceRoutine+0xee
04 ffffd000`207b8fb0 fffff801`80fcf30f nt!KiInterruptSubDispatchNoLockNoEtw+0xea
05 ffffd000`207aaad0 00000000`00000000 nt!KiInterruptDispatchLBControl+0x11f


So, according to the stack, the function which was calling the ISR (Interrupt Service Routine) to service the interrupts, encountered a page fault? Seems strange because this is a Windows function. Also, remember that whenever you see that ntoskrnl.exe is blamed, the chance of it being not at fault is 99.999% because it is the Kernel of the Operating System. If there was a problem with that, we would have been seeing a lot more problems.

KERNEL_SECURITY_CHECK_FAILURE (139)
A kernel component has corrupted a critical data structure. The corruption could potentially allow a malicious user to gain control of this machine.

Code:
7: kd> knL
# Child-SP RetAddr ... Read more

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Hi everyone

I have a 6 month old Sony vaio sa that gets a BSOD at seemingly random intervals. The computer half-freezes in the sense that programs work, but when I click on them they freeze. Music still plays, people hear and see me on Skype if I'm on video chat but nothing updates on my screen and the programs hang. After a minute or two the computer goes into a bluescreen and restarts automatically. It's been happening quite frequently over the past two months but I only have mem dump files from 3 weeks back, unfortunately.

I have a feeling it's related to my Corsair Force GT 120GB SSD, but I'm not sure.

Memory dumps attached

Answer:BSOD at seemingly random intervals

Welcome

I'm taking a look at the dumps.

Have you updated to the latest firmware for your SSD?
Do update it if not done yet.

Edit:

I saw the dumps, they don't show a probable cause.
IF and after you get the latest firmware. Do these:

* To make sure the hard drive is good:
Disk Check

* Run the System File Checker for repairing any damaged
files within windows:
SFC /SCANNOW Command - System File Checker

If the problem persists, let us know. We'll do more troubleshooting.

Let us know your feedback

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Hi there,

I'm having a problem with my PC getting a blue screen of death and rebooting at seemingly random times. Curiously rarely during games playing though. Quite often the crash seems to coincide with me running media player, though by no means all of the time. Strangely, web browsers seem unstable on this machine. I tend to run either Firefox or Avant Browser and both crash on me fairly frequently (never have on any other machine really). Has been known to crash during avi to dvd conversions using DVD2SVCD also.

Current spec is as below: -
XP Professional
Asus K8N-E Deluxe [Socket 754]
WD Raptor connected to the NIVDIA sata controler
2xMaxtors in a RAID 0 on the Promise SATA controller
(problem also experienced when all drives were on the Promise controller)
AMD 64 3400
1GB PC3200 Geil Value RAM
Radeon 9800 Pro (stable in another system when tested)
Using on board sound/NIC
Enermax 420W CPU

Have experienced same probs when using following components as replacements: -
1GB PC2700 Crucial RAM
Enermax 350W PSU
GeForce 6800
All the above components run stable in other systems

I don't think it is always they same message on the BSoD either. The last message for the error in my event log is: -
Error code 00000024, parameter1 001902fe, parameter2 b02ec6a0, parameter3 b02ec39c, parameter4 804e7898.

I'm on the latest Nvidia Nforce drivers (Nvidia ain't updated them since Sept last year)
And I've been keeping up to date with Gfx drivers.

Temperatures... Read more

Answer:BSoD at seemingly random times

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Hello, I'm posting this as I just received a second BSoD. The first one came while vidchatting and the second came while just surfing the internet(no video playing or anything). Here is the minidump and I thank you all for the help!

Cheers,
Sean C.

Answer:Returning BSoD(seemingly random)

STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL ()

Usual causes: Device driver



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Mini070710-01[1].zip\Mini070710-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18209.amd64fre.vistasp2_gdr.100218-0019
Machine Name:
Kernel base = 0xfffff800`0260c000 PsLoadedModuleList = 0xfffff800`027d0dd0
Debug session time: Wed Jul 7 20:37:39.617 2010 (GMT-4)
System Uptime: 0 days 1:54:02.609
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
************************************************************************... Read more

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Hello, I hope you can help me.. I somewhat recently got a new computer. I purchased all of the components and had a local computer shop assemble everything. I have had random BSOD's since I got the computer, and I its driving me crazy! I have had the mobo replaced, I've reinstalled vista multiple times, and I have run memtest myself, as well as having the store test the pc multiple times.. its been at the store there almost as much as its been at my home. They havent been able to determine the problem, or even get it to blue screen while its at the shop.

sorry for the short narative I hope you can help. I looked at some of the other threads with similar BSOD issues and gathered the minidump and msinfo requested in those threads.

if any more information is needed, please let me know! i am having issues sleeping anyway.. my computer is driving me crazy >_<

i ran the batch files that I saw posted on many of the other BSOD threads, and am going to upload the folder it created as well..

had another crash when I tried to play WoW a couple of minutes ago.. I'm going to try to call it a night, but I will check back here frequently

Answer:Vista x64 BSOD - seemingly random

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and tempretures and post them

post any bsod error messages in full

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This set of issues has been plaguing me for months under Windows 7 both x86 and x64 as well as previously plaguing me under both Vista x86 and x64. I sincerely hope someone here can shed light on this issue as to what the most likely culprit is, I'm starting to suspect a certain component, but I would greatly appreciate a second or even third unbiased opinion.

edit: I've done my best to ensure all drivers are up to date, I've tried alternate memory and disabled drives to remove those from the equation. I've also tried more powerful PSUs. :end edit

OS - Windows 7
? x64
? Age of OS installation = 5-6 Months
? CPU - Athlon X2 6000+
? Video Card - nVidia GTX 260
? MotherBoard - Asus M2A-VM HDMI
? Power Supply -BFG - 550W

If any further information is required, please let me know.

Answer:BSOD - Persistent and Seemingly Random

>bump

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I have been getting some BSOD's and other random lockups, of which always need a hard reset (system will not respond/cant open task manager). It happens seemingly at random, watching a TV show online, browsing, watching recorded TV or listening to music, sitting idle, etc.

This machine is my HTPC:

Windows 7 Ultimate x64 (retail)
Most Hardware is about 18 months old
Mobo: GA-p55-USB3
RAM: G,skill ddr3 1333 4 GIG (f3-10600cl8d-4gbhk)
CPU: i5 750
Running 2 WD 80 gig HDD on raid 0
Sapphire HD6570
Fresh install (4 days old)
Basic use is running Mediaportal (TV, DVD/blu-ray, music) and use chrome for internet content.
Thank you for the help.

Added:

Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033


Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80052E2050
BCP3: FFFFF80001A7A518
BCP4: FFFFFA80088AD810
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


Files that help describe the problem:
C:\Windows\Minidump\050212-30778-01.dmp
C:\Users\HTPC\AppData\Local\Temp\WER-58593-0.sysdata.xml


Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409


If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:BSOD and lockups seemingly at random

Security Software: ??? I recommend either of these two setups:Microsoft Security Essentials - Free Antivirus for Windows

Good and Free system security combination.
Download and install the security setup of your choice, update the software, and then run a full scan of your system for viruses and malware. If you only install MSE, I would also suggest installing and updating Malwarebytes : Free anti-malware, anti-virus and spyware removal download, but do not start the free trial/full version of Malwarebytes. Run a full scan with Malwarebytes after updating it. Post back the results.
Your Intel storage controller driver is corrupted. It is the controller for your hard disk through Windows. First, download the latest Intel(R) Rapid Storage Technology driver from GIGABYTE - Motherboard - Socket 1156 - GA-P55-USB3 (rev. 2.0) -> Downloads -> Driver -> Windows 7 64bit -> SATA -> Intel? Rapid Storage Technology 10.6.0.1002

Uninstall your Intel Controller through Device Manager.Log in as an administrative user
Click Start Menu
Click Control Panel
Click Hardware and Sound
Click Device Manager
Expand IDE ATA/ATAPI Controllers
Right click the Intel Controller
Click Uninstall (do not hit OK yet)
Put a tick in the box to Delete driver software for this device
Click OK
Restart your computer if asked
Install the downloaded drivers.

4 more replies
Relevance 70.11%

I just built my computer a couple days ago and everything seemed to be running fine. Last night I started getting crash after crash and I cannot figure out what is going wrong. I re-checked all of my connections and could not find any errors in that regard. Any help will be greatly appreciated!

Answer:Frequent and seemingly random BSOD

I dont know if this helps, but theis is the information that pops up when it restarts:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008B134E0
BCP2: FFFFF88004EC79E0
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\122412-11934-01.dmp
d:\Users\Sivak\AppData\Local\Temp\WER-1108683-0.sysdata.xml

2 more replies
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My previous post seems to have disappeared, so I'm creating another one. I've had BSOD's since I built my new PC in May. They happen at random times. Sometimes while watching movies, sometimes while playing games, sometimes I'll turn on the monitor in the morning and it will have a window showing the message below. I've updated my BIOS, re-installed Windows, ran memcheck (4 passes on each stick, plus 4 passes with both in), and checked my drives, but so far haven't found any concrete cause for the issues. I'm hoping something in the dump files will help narrow down my search a little bit. There's a lot of them. FYI, nothing is overclocked. I'm hoping to find the culprit before my hardware warranty's start running out.



Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800FFAC038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\113014-11512-01.dmp
C:\Users\nikoli4\AppData\Local\Temp\WER-13104-1.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Seemingly Random BSOD, BCCode 124

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800fe6f4f8, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
You'll need to run some stress tests.

RAM
RAM - Test with Memtest86+

CPU
CPU - Stress Test Using IntelBurnTest

Video
Video Card - Stress Test with Furmark
NVIDIA/AMD Video Card - Test with OCCT

Storage
SeaTools for DOS and Windows - How to Use

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Hey yall, I'm getting a consistant BSOD. At first I thought there might be a problem with the case/jumpers so I unplugged all but the main power, but still got BSOD. Then I thought it might somehow be related to SP1, so I uninstalled it, but still got BSOD. Perhaps there is a physical problem with the power supply or MOBO?

Here is the BluescreenView: Any thoughts/solutions/help would be very much appreciated.

Thanks!

==================================================
Dump File : 031911-31215-01.dmp
Crash Time : 3/19/2011 4:54:37 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000031
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`02f64180
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\031911-31215-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,240
==================================================

==================================================
Dump File : 031711-16879-01.dmp
Crash Time : 3/17/2011 1:10:07 PM
Bug Check String :
Bug Check Code : 0x00000101
... Read more

Answer:Seemingly random restarts/BSOD

Here is some info that may help:
http://support.microsoft.com/kb/958233
http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

19 more replies
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Hi all..

I have a problem thats been going on multiple months now, my computer will seemingly shut down at random, no log out screen or anything just BOOM powers off when running on battery OR plugged in, im running windows 7 ultimate 32 bit, and when the computer reboots or i push the power button again it boots up and 9 times out of 10 boots into a bsod, im able to do a system restore most times to fix it, hence how im typing this now, but im not sure what would be causing it nor how to fix it, i dunno what all info you need to help but ask and i shall post please help!!!

Answer:Seemingly random crashes/bsod

forgot to add, when i boot back up some times, again randomly it seems my sound card will be disabled, i can re enable it and it works fine but thats just something else that happens

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Hello!

I've been getting seemingly random BSOD's for the past weeks and I decided to format since it's a relatively fast and easy way for a fresh start. The BSOD's could occur at any time, when gaming, browsing the desktop or the web, listening to Spotify, installing WoW, during startup. Sometimes several times a day and other times there could be a long time between the BSOD's.

But after the format and during the installation process of windows update I got a BSOD and the whole OS got corrupt so I formatted again and this time all of the windows updates has been installed but I've encountered BDOD's anyways.

I've run memtest and checked the hdd's with checkdisk, cleared CMOS, scanned with MSE and Malwarebytes and opened up the case, making sure everything is correctly fitted.

Most of the hardware is from dec 2008 except the sound card (2011), MB (2011) and graphics card (2010).

I've seen page_fault_in_nonpaged_area, driver_irql_not_less_or_equal, atikmdag.sys and ntfs.sys since the BSOD's has started to appear. The attached dump files are made after I formatted and re-installed the OS.

Answer:Seemingly random BSOD's, different errors

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD,and leave it running for at least 6 or 8 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you ... Read more

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Hi guys,

I just got a new laptop and am getting these BSODs since day one. Hoping you guys come out with a solution.

Thanks in advance,


Nikhil

Answer:BSOD happens in a seemingly random manner.

Hi Nikhil. The issue is with graphics driver. According to my friend Bongo (Jerry), there is multiple GPU configuration as per Nvidia Optimus Technology. Let us make it simple. Let us try using the native performance of windows and Nvidia, which always works hassles free and stable.

Is it a factory installed OS, or you installed it? I would suggest you for a Clean Reinstall - Factory OEM Windows 7 . Do exactly what is stated there.

About the graphics driver, download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know how it is running.

7 more replies
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cannot attribute to any particular activity. Have tried with most external USB peripherals unplugged and or plugged in different ports.

I can live with once a week, but once or more a day is becoming problematic.

Answer:seemingly random BSOD events

Code:
ffff880`035eaef0 fffff880`00040001
fffff880`035eaef8 00000000`000000fe
fffff880`035eaf00 fffff880`035eaf30
fffff880`035eaf08 fffff880`061177ffUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
igdkmd64+0x727ff
fffff880`035eaf10 fffffa80`0ff19000
fffff880`035eaf18 fffff880`00040001
fffff880`035eaf20 00000000`000000fe
fffff880`035eaf28 00000000`00000000
fffff880`035eaf30 00000000`00000000

Code:
start end module name
fffff880`060a5000 fffff880`065c2600 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Fri Nov 01 04:58:01 2013 (5272A131)
CheckSum: 0052AB18
ImageSize: 0051D600
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try updating the Intel video driver:
https://downloadcenter.intel.com/Default.aspx

9 more replies