Computer Support Forum

Touchpad on Satelite C70D-12U not working

Question: Touchpad on Satelite C70D-12U not working

I got a wireless mouse and so, using F5 disabled the touchpad. Now I can't get it to work again. I was told, by the support robot/person here, to turn the laptop off and then to remove the battery and AC adapter before pressing and holding the power button on the laptop for 10 seconds. Then I should replace the AC adapter, leaving the battery out, before turning the machine on and then immediately start tapping the F2 key. This will take me into BIOS. Once there and the BIOS menu has loaded, tap the F9 key and then press Enter. This will reset BIOS to the default settings. To exit the BIOS, tap the F10 key and then press Enter. This will restart the laptop.

The trouble is I cannot do any of this as the battery is does not seem to be removable, by the customer at least, on this product.
Had I been able to achieve this and found the cure not to have happened that I should reinstall the touchpad driver.

As I cannot do what is advised, in correct sequence, I am at a loss as to just what I should do. HELP PLEASE.

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Preferred Solution: Touchpad on Satelite C70D-12U not working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Touchpad on Satelite C70D-12U not working

You dont need to remove the battery, you can do a hard reset by holding down the power button for 20 seconds.

Does the touchpad work in the BIOS?
If no, there may be a hardware problem.
If yes, uninstall the touchpad driver in Control Panel, then let Windows Update install the new driver.

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It's all in the title. How can i add a RAM module in my laptop.

There is no memory cover. I can't see any easy access.

Can somebody help me ?

Answer:Satelite C70D-B-318 How to add RAM ?

Same to me with my C70D-B-34L. There seems to be no slot...............?

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My mouse won't show up on the screen and the touch-pad won't work, this has happened a few times before but it always work again in about 20 minutes.
This time it hasn't worked the whole day. If anyone knows how to fix this please please help.

I have coursework that I have to do and it will count for 25% of my grade which I have to do and I really need to be able to fix my laptop


Answer:Satelite C50D-A-133 - Touchpad not working/mouse not visible on screen


Can you please offer some more info about your notebook?
Do you use original preinstalled Windows that you got with your notebook?
Have you tried to enable/disable touchpad using F key or other hardware settings?

Have you tested functionality with external mouse?

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I know the touchpad problem has been recently resolved, but,

After upgrading to Windows 10 my laptop automatically upgrading the drivers for all devices and touchpad always stops working. Have to use external mouse to access device manager to uninstall the driver and get touchpad working again.

It is so annoying
Tried to ring Toshiba with no luck, they seems to be ignoring phone calls and because I haven't purchased this laptop in one of big brands shops I have not a chance to get this issue permanently resolved.

Is there a way for sorting the touchpad or just return to the shop and get my money back?

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touchpad works fine, but can't scroll with it. Already tried changing option in the menu of the touchpad, but there is no scroll-function.

Thanks in advance for your help.

Mr. Forster

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Can't get my microphone and webcam working under Win7 64.
Drivers not available on the download section of Toshiba.

What to do please?

Toshiba Satellite C70D-B-310 PSCLEE.

Answer:Satellite C70D-B-310 - Webcam and Microphone not working

All essential and necessary Win 7 64bit drivers for Satellite C70D-B are available on Toshiba EU driver page.

The single webcam driver isn?t available because as far as I know the Toshiba Value Added Package already contains the essential driver to get the webcam working.

The mic is part of the webcam and should be chosen in control panel ? sound ? recording tab

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I have a satelite 1000 and when typing i keep catching the touchpad/mousepad. How do i turn this off as i use a usb mouse anyway. Many thanks

Answer:Turn touchpad off? Satelite 1000 Help!

In my opinion you can disable the functionality of touchpad in device manager or when you pressing Fn and F9!


[Edited by: admin]

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I'd really appreciate if someone could advise how I can stop my touchpad resizing my display accidently when I am writing on my keyboard.
It really is so annoying to have to constantly reset to 100%.
I have been into settings and Devices, Mouse and touchpad but I cannot workout
how to fix the display at 100 % without this accidental resizing always happening.
Can anyone please help. Sorry if there is already a thread on this.

cheers Gordon

Answer:Satelite Pro L50-B Touchpad resizing display

I'd really appreciate if someone could advise how I can stop my touchpad resizing my display accidently when I am writing on my keyboard.
It really is so annoying to have to constantly reset to 100%.
I have been into settings and Devices, Mouse and touchpad but I cannot workout
how to fix the display at 100 % without this accidental resizing always happening.
Can anyone please help. Sorry if there is already a thread on this.

cheers Gordon

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The Brightness keys have stopped working after the migration Windows 8.1 to Windows10 (Satellite C70D-B-307).

Answer:Satellite C70D-B-307 - Brightness keys stopped working after migration Windows10


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My touchpad seems to have stopped working.

At one point I could plug in a usb mouse and then the touchpad would become active but now once the touchpad stops working it remains out of action until laptop restarted.

After reboot, it works fine until in desktop mode and then stops working.

Have tried resetting BIOS to default settings but this makes no difference.
Have tried reinstalling the Synaptics drivers but that has made no difference.

Do not really want to restore the whole system as I will lose my downloaded installations, so before I go down that route as a last resort are there any suggestions how to fix this.

Looking through the forums this seems quite common with Toshiba laptops - isn't that itself a worrying theme?

Answer:Satelite L955 - cursor freezes and will not react to touchpad

>Do not really want to restore the whole system as I will lose my downloaded installations, so before I go down that route as a last resort are there any suggestions how to fix this.

I think you could try to install the driver from the Synaptics page directly as it?s the latest driver which is available for Synaptics touchpads:

But the system recovery is recommended because in such case you can check if you system would be affected by an installed 3rd party software? you know what I mean?

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I have r40 2722 model, with touchpad and trackpoint together, the driver from this site that suites windows xp says it is not  hardware compatible, it brings error message. The trackpoint is ok.plz help,much appritiation if it is as soon as possible, thank you from advance.


Go to Solution.

Answer:HELP!! ThinkPad R40 Model 2722 synaptics driver for touchpad not working, touchpad not working

Welcome to the forum! Is your touchpad enabled in BIOS? 

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I have just recently replaced my hard drive and I used the product recovery disk etc.

WXP loaded perfectly and now my wired LAN does not seem to want to work. All it is giving me a limited or no connectivity.
I have tried to uninstall and re-install the drivers, manually enter the IP settings and still nothing will work.

I wondered if anyone else has had this issue before and could offer me any advice.

Many thanks in advance


Answer:Satelite Pro L20 - LAN Not working after OS re-install

Maybe you should check your settings at your router. Maybe some wrong DNS,Subnetmask, etc.

Did you already checked the cable?? Perhaps the cable is malfunctioning. Just cross-check it with another cable.

Would appreciate to get some feedback from you.
By the way, which operating system do you use?


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dvd player not working since windows 8.1 installed??? HELP please?

Answer:Satelite C50-B-13N - DVD player is not working

Have you installed original operating system which you got with your notebook?

Download and install VLC player. It is for free and you can test it.

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Hi can anybody help as I have a Satelite Pro30-145 Toshiba computer and recently the screen started dimming then went completly off, the computer still works fine when a monitor is atached, is it possible to get repaired (would it be cost effective) or shal I use as a desktop and purchase new laptop.sadly It is out of warranty as I purchased It i 2005.

Thanks in advance Paul

Answer:Satelite Pro P30-145 screen not working


technicaly a screen is made of 3 important elements.

- light source (mostly TL-light)
- a electronic device to stabelise the current for the light source
- a lcd or tft screen layer

In your case I asume that since the light was dimming, that the light source and the lcd/tft layer is okay
It seems to have a bigger chance that its the elektronic device that is or a loose device or a onboard device.

In both cases your have to ask a price at a support center.

maybe that elektronic device is mounted in the screen, than you just need a new screen. Price ????



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When I insert a cd/dvd into my Satelite A100 it makes spinning sounds then "thunks", spins some more, thunks again and never actually ends up doing anything. When I check in My Computer on the DVD/CD-RW drive (D:) it doesn't register that there is anything in there.

I did try downloading a program from a disc a while ago and the whole unit made some awful noises (kind of grinding and clicking sounds while it was spinning) but discs still worked after that happened. But now ...nothing :(

When I check with the device manager it tells me the driver is working, but when I ran a diagnostic it told me the driver failed. What should I do?

Hope someone can help

Answer:Re: CD/DVD not working on Satelite A100


Try to remove the CD/DVD drive from device manager and restart your notebook.
The drive should be recognized and installed again. When the installation procedure is finished please test it with some original DVD movie or music CD. Please post the results.

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I've just done a clean install of XP home on this laptop following the driver installation order given from the website. I have been unable to install the toshiba hotkey util for display devices because it says 'driver not found', the install of the hotkey utility seems to do nothing and toshiba utilities won't install either.
Does anyone have any idea as to what I can do?
Thank you

Answer:Satelite Pro A60 Hotkeys not working?

Hi Susan,

did you installed the right drivers for the right machine? Go to then Driver & Downloads and choose your machine.

If you had done this already you should take your Tools&Utilities Cd and try the driver form there! They have to work!!

Bye Theo

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I have been using my HDMI cable to connect Laptop and TV very rare. It was just fine. Yesterday I used it and it worked, then I have turned it again today and it is not working anymore. What could I do to make it working again?

Answer:Re: Satelite L850-13R - HDMI is not working

>... and it is not working anymore.
How to understand this?

Start notebook without HDMI cable connected to the notebook. Connect the cable and try to use FN+F5 key combination again. What happen exactly when you do this?

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Hi, I'm new here. So sorry if this post has been used or solved again

I have a *Toshiba Satelite C50 - A - 156*. After the Window 8.1 automatic update my keyboard doesn't work properly. For examlple some of the letter key works such as *'A' ' z'* and the rest like *'M' or 'K'* doesn't work at all even the backspace and caps lock.

Is there a way to solve the problem like downloading the driver or recoevery though I do not want to reinstall all my other file/Software again. This is kinda annoying since I need to always click- type using on screen -keyboard. :_|

Thank you

Answer:Satelite C50-A-156 - Certain Keys from the keyboard not working


I don?t think that an single Win 8.1 update would affect single keyboard buttons.
This does not make any since to me?
Therefore I?m not quite sure if it?s really an software problem.

Do you have an external USB keyboard? Can you test it in connection with your notebook?
The point is that if such USB keyboard would work properly, the software is not the problem but the internal keyboard could be the troublemaker.

I think you should test this before trying to install the system again?

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I just installed a bios update (1.30) and right after I noticed I was unable to adjust the brightness of my screen via the special keys (F2 and F3). Also, I am unable to use the Synaptic pointing device toggle (F4), monitor selection (F5), Mute (F11) and airplane mode (F12)

Brightness is adjustable through the power options only. Updated display drivers and still not resolved.I'm using Satellite C Series, C50-A-1DV, PSCG6E, running 64 bit Windows 8.1.. Purchased a week ago in Ireland.

Any ideas?

Answer:Function Keys are not working on my Satelite C50-A-1DV

to be honest I don't know what may be wrong there but only thing you can try now is to reinstall original recovery image and test it with ?factory settings? again.

Other way I don't understand this action with BIOS update. New notebook that works perfectly so why to change anything.

Anyway, test it and if there is the same problem contact your local dealer and ask for help.
You can create recovery media using preinstalled Toshiba recovery media creator and use it for recovery image installation.

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I have a Satelite M30, I was watching a movie through another monitor when the battery died.

Now when I restart the screen is blank. If I attach it to the other monitor it is working fine but pressing "Fn+F5" will not bring my screen back to life.

Any ideas will be gratefully received.

Answer:Screen is black but Satelite M30 is working


The Fn+F5 key combination is one of two display change possibilities.

I think you will find a option for changing the display in the graphic properties.
You have to mark the monitor 1 and enable the option ?Use this device as the primary monitor?

I think this should enable the screen on the notebook.

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Can anyone help me with getting the Satellite L350-20F Camera working?

I?ve just bought the laptop of gumtree fully working apart from the camera built in. It is not in device manager because there is no imaging devices in the list or yellow marks. It does not show on find or search new hardware and any drivers on the Toshiba site does not work. It was windows visit on here originally I believe but I do not like windows vista at all.

Can anyone help with maybe what camera driver i need to install.

Thank you

Answer:Camera is not working on my Satelite L350-20F

Even if webcam driver/software would be missing, you should find an unknown device in the device manager.

But if unknown device isn’t visible in the device manager list, then this would mean that the device has not been recognized by system and mostly this isn’t a driver problem but hardware malfunction. But it could be also possible, that the webcam isn’t enabled in BIOS.

In many cases the BIOS supports such webcam (on/off) option and in my opinion you should check if such setting can be found within the BIOS.
If it’s not available in BIOS, then a hardware fault is possible.

As far as I can remember, the webcam module is connected to USB controller available on the motherboard. It could be possible that the webcam isn’t connected to the motherboard due to lose connection… this would be one possible reason for undetected webcam.

By the way: the webcam software/driver can be downloaded from Toshiba EU driver page.

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The usb ports on my laptop do not work. Any idea what the problem is?

Answer:USB ports not working on Satelite L500-1Z9

If you offer more information about your laptop, preinstalled operating system maybe we can say what the problem can be.

Who knows what have you done with your notebook?

Anyway, as first step install chipset driver and test functionality again.

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my TSSTcorp multidrive on satelite L50A - 16 Q stop working .

I think it happend after i upgraded my BIOS from 1.6 v to 1.8 v .
Multidrive is visable in the system (windows 8.1 64b) but when i insert and disc (cdr/dvd/others) its just spin for a sec and stops - it looks like it doasnt see any disc inside.

Pls hel i did reset the driver and tried some software but they also dont see any problem.

Idk if its pchysical malfunction or something with frimware it worked perfectlly befor bios update.

Answer:Satelite L50-A-16Q multidrive stoped working

I don?t believe that BISO update could cause the ODD issue.
First of all after each BIOS upgrade, you should load the BIOS default settings.
Access the BIOS, press F9 to load default settings and press F10 to save the changes.

Then you should boot the system.
Go to device manager and delete the optical disk drive from the device list.
Now open the registry and delete the upper and lower filters from the registry key.

Details here in this MS knowledge base article (its for Vista but should be related to your system too):

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I have a 6 months old laptop Sat Pro S300-100 and are running Vista 32-bits. It's got 4 USB slots, 1 combined who is working on left side, and 3 USB2 slots on right side and these 3 suddenly stopped working. I've tried different connections, USB mouse, external disk, memory stick, but they are all dead.

I've tried to deactivited and activited them, no change. I've checked the ports and the system response are that they are working.

I've had a similar problem earlier on a Tecra 9000 some years ago and the replaced the main board.

Does anyone have a solution, please?

Answer:Satelite Pro S300 - USB stopped working

Maybe there's a loose connection at the USB ports.

I assume the unit is still under warranty being only 6 months old, so send it to an ASP for warranty repair.

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Bought my laptop two days ago, and the web cam didn?t work. Tried reinstalling the application but just says application failed to start, I informed Toshiba of this and was sent a link to a Zip driver file of the updated webcam driver all it did was to uninstall the previous webcam application that was preinstalled in the laptop.

Tried reinstalling the zip file after extracting it of course all to not avail.
Please help guys ... looking forward to a helpful reply


Answer:Satelite C855 - webcam is not working

Do you use original OS that you got with your notebook or have you changed anything?
Is webcam recognized and listed properly in device manager (imaging devices)?

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Computer: Toshiba Satelite Pro A100 (PSAACE)
Age: 1 year old
Operative system: Microsoft Windows XP SP2

Whenever i put a cd in the rom it makes a serie of weird noises, hard to explain but it doesn't realy mather.

In the end I have to take the cd out seeing as nothing ever hapends no mather how long i wait.
No error message apears but it never manges to read the cd.

I've tried a long list of solutions:
Uppdate driver
Reset dma tool
Uninstall and reinstall

Answer:Satelite Pro A100 (PSAACE) CD-ROM not working

You already tried the method with removing the upper and lower filters of some registry entries? If not here is the quick instruction:

Go to device manager and remove the CD/DVD drive from the device list.
Then start the registry (regedit) and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

Have you tried if you can boot from CD?
If you can, try to reinstall your Windows XP and see if issue still exists.

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Hi all,

My CAPS LOCK key is not working on my Satelite P50-A-14E series laptop. Just realized while writing an email that is not working so is more or less sudden. Nothing has been spilled on it. Here is what I've checked so far:

- green light indicating that CAPS is LOCKED illuminates while pressing the key from on screen keyboard
- keyboard backlight doesn't start when I press the key but It works for the key itself when pressing any other key.
- tried a clean boot but no result.

Thanks a lot for your help.

Answer:Satelite P50-A-14E - Caps lock key is not working


> Just realized while writing an email that is not working so is more or less sudden.

Did you test the CAPS LOCK button using different software: internet browser, word or another editor?
How about the usage of external keyboard?

From my point of view there are two possible malfunctions: either there is some problem with the software you are using or the internal keyboard simply malfunctions and in such case the keyboard replacement will solve the problem.

You could test the external USB keyboard. In case the USB external keyboard CAPS LOCK button would functions, then the internal keyboard has to be replaced for sure.

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I was playing a legally downloaded steam game. Laptop cut out and switched off no error messages.
Now no lights at all and it will now not switch on at all. Swapped battery and power lead with my sons Toshiba still nothing his laptop that I am using now is working fine with my battery and power lead.

Please help.

Answer:Satelite A300 cut out and now wont start how can i get it working?

Can you start your A300 with AC power supply only when the battery is removed?

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I have tried all the suggestions on a previous thread and the sound on my system still isn't working.

I even tried a system restore to yesterday (when it worked) and nothing.
I have uninstalled and reinstalled the driver but still nothing!

Does anyone have anymore suggestions?
Think I may have to take it to a shop but if I can avoid spending money I would rather fix it myself.

Answer:Satelite C6150 - Sound stopped working!


Does this mean that you have recovered the notebook to the factory settings using the HDD recovery option or Recovery disk and the sound still does not work?
Did you check if you can hear something using the headphones? Did you check if the Mute isn?t enabled? Usually you can mute the sound pressing Fn + ESC

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Hi, I have a TOSHIBA SATELITE C50.In March the disk drive stopped playing and burning. In the properties it says that it is working properly, I have just noticed that it says in March the disk drive has migrated. What does this mean and is this why it is not working?

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Since upgrade from windows 8 to windows 10 last night my mouse pad seems not to work and no curse arrow my laptop is a Toshiba and only 6 months or do old i have tryey swiching of and on several times with no joy please help

Answer:after upgrade from w8 to w10 touch pad on my Toshiba satelite not working

I believe you meant your touch pad and cursor.
If you have a USB mouse, connect it to your laptop and then launch your Device Manager to check for driver updates for your touchpad. You can also watch the video posted in this link for additional possible solutions to your issue:

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I have a toshiba satelite L300D laptop, and one day the screen wouldn't show anything at all and the fan is extremely slow if it is working at all. Any Ideas? The computer light tells me it is on but nothing comes on screen, I can't even start it in safe mode.

Answer:Toshiba Satelite L300D fan&screen not working

Dust maybe.Curing Laptop/Notebook Overheating a Laptop/Notebook Computer

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Until recently the touchpad used to work with the HP / Synaptic driver. 2 or 3 finger function worked and turn on / off with the orange light worked.  For whatever reason these functions don't work anymore and I don't find a driver on the HP Support site to download and install.

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Toshiba Satellite Pro
Model L300-EZ1004X
Windows XP SP3

OK, this is my Dad's laptop I'm trying to fix. He got some sort of virus/malware awhile back. I did what I could to clean out the system with AVG, but I believe there's probably still something on the computer.

On top of this, the laptop cannot connect to the wireless router at home, which was a Belkin G and was replaced today with a Netgear N. There is some program on here called ConfigFree that seems to want to handle the Wireless, but fails miserably since this problem start, as it cannot repair the wireless connection. It can connect to the wireless network at work, which is Verizon FiOS with a combination modem/wireless router, but other than that it can't even detect wireless networks.

And just to make all this worse, the optical drive, which is a DVD/CD drive, will not show up under my computer, or even in the device manager. When I put discs in, I can hear them spinning, the light on the drive blinks, and it sounds like its trying to load, but nothing happens on the computer. I plugged in my external DVD burner, and that is running without a hitch.

So I used the external burner to create the recovery DVDs, but I cannot get the computer to boot the discs, either in the internal or external optical drives. I've tried rearranging the boot menu in the BIOS to go to CD/DVD first, then USB, then HDD, but nothing works.

I can't figure out how to phyiscally remove the internal optica... Read more

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I could not make the mute button to work. The vol up/down button, the toshiba buletin board, play/pause, wifi and eco button works. I could not find the software that controls the function key buttons. Does anyone know how to configure this? Previously on my old Satelite M50 there was a toshiba utility software that allows users to configure each button.

I did found the Toshiba button assists software under utilities, but not the Mute button. I did find the the TBSsoundMute file in the Progrm files/Toshiba/TBS/ and clicking the file does make the sound mute. How do I link the mute button to the file? The only thing which happens when I press the mute button is the buttons all light off which I suspect is linked to the Dimmer.exe software.

When I managed to reworked the button replacing the Dimmer function with the mute software, the button now does mute but the buttons do not dim now. I am not sure if this is the default settings. Is there a way to make it mute and dim at the same time? So people will know it mutes and dims.

Message was edited by: mystvearn

Message was edited by: mystvearn

Answer:Mute function button not working on Satelite A660

> When I managed to reworked the button replacing the Dimmer function with the mute software, the button now does mute but the buttons do not dim now. I am not sure if this is the default settings. Is there a way to make it mute and dim at the same time?

You can set the button either to Mute or to Dim.
Both at the same time is not possible!

So I think the thread is answered.

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Hi all,

I've seen various threads about these kind of problems, but with no helpful (for me) resolution, so here goes.

I have the above pairing. When I plug the dock into a USB 2 port, I get everything - monitors (Targus USB VGA & dynaDock U3) , ethernet, audio. Only problems that I have is that USB 2.0 won't do Gigabit LAN.

Plug it in via USB 3 and all goes to hell. No ethernet, no audio and no dynaDock U3 monitor.

All drivers are as up-to-date as I can get them; if it's a laptop USB 3 driver problem then I'm stuffed. If a Toshiba product won't wok with a Toshiba product, what chance do the people mixing it up have?

Any suggestions? Any Toshiba staff know anything?


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My touchpad stopped working; I rebooted and the touchpad worked until the password eas entered and stopped working when computer unlocked. Used MS mouse to access settings; found the touchpad was turned off! Turned it to on position and it is working fine! How did ths happened?

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Hitouchpad on notebook not working on remote desktop without touchpad...vertical scroll....OKhotizontal scroll...not working on the notebook....touchpad, OK, (synaptics is there), hotizontal plus vertical ...OKon the desktop without touchpad, synaptics not therequestion:It is possible simulate touchpad driver on the desktop ? 

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Dear Support,
I have a Dell VOSTRO 3560 laptop that has an Elan Tech SmartPad touchpad. I like its responsiveness very much.
Unfortunately, I recently spilled a bit of coffee and some of that went under the touch pad left and right buttons. The buttons stopped functioning but the touch pad itself is still very good.
Even before the spill I rarely used the buttons. I always used the touch pad to tap to click and two finger tap to right-click.Strangely though, after the spill when the hardware buttons stopped working, the tapping on the touch pad also stopped working. I made sure that the touch pad still can do tap clicking by uninstalling the Dell TouchPad driver and reverting to the Microsoft Mouse PS2 driver. In that case I can use the tap to click feature but only for 1 finger tap. I do not get any other feature as the driver is the simple generic MS one.
My question is would it be possible to still use the Elan tech provided (Dell TouchPad) driver and somehow configure it to accept the tap to click and two finger tap to right-click? This in addition to all the remaining scrolling and gesture support that the driver implements? I tried all the Dell Touchpad settings applet but nothing changed. Perhaps a registry value setting in the section for the elantech?
What seems to be happening now is that the driver is doing some hardware diagnostics, determining that the hardware buttons left and right are not working, and consequently completely disabling left and right click comm... Read more

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I want to upgrade RAM with additional 4 GB but at the bottom of the notebook there is no RAM cover so I don't have access to the RAM slots.
I don't want to cancel valid warranty so I don't want to open it alone.
What should I do ???

Message was edited: posting has been translated

Answer:RAM upgrade on Satellite C70D-B-302


You can contact nearst Toshiba service provider and ask for help. They can do this for you.

Addresses and phone numbers you can find on

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I'm looking for a new display for my Toshiba Satellite C70D-A-11K!

Please help!

Answer:Need new display for my Satellite C70D-A


The Satellite C70D-A-11K was equipped with the 17.3" LED color LCD panel with the supporting max resolution of 1600 x 900 px
You should be able to order such display panel from local Toshiba authorized service provider or you could check some 3rd part online dealers who provide compatible notebook parts…

As I mention above: you should look for the 17.3" panels.

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My wive purchase this computer coupple of months ago. It was from the beginning ferry slow on windows 8
The wurst laptop we ever had. We feel robbed of our money.

2 months ago we started with Ubuntu. It Still slow. IS there anybody with the same problems?



Answer:Satellite C70D-A-108 is very slow

Hi Marco

I don't have this notebook model and cannot confirm what you wrote but fact is that almost all new notebooks are pretty slow at the beginning. Many applications are set to start with Windows and this, of course, slows down boot time.
Windows updates are also set to automatic so in the background the machine will download and install many updates so this will slow down your machine rapidly.

In my opinion you should install original OS that you got with this machine and optimize it a bit.
Remove all useless stuff, change start-up option and disable automatic Windows updates.
In the past I have noticed that original preinstalled antivirus is also responsible for notebook?s performance so I don't use original preinstalled application but my own version of Avir Antivir and it runs perfectly.

Check all these options and I hope your machine will run much better than before.

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Hello everybody,
the Toshiba Sat C70D-B-317 (PSCLEE01L009FR) is on it's way and I don't have it for the moment but I would like to know if there is a way to add some Ram to this machine without opening everything?
Also, is it possible to change the HD in the future in the same conditions?

sorry, but it's my first PC laptop and as a Mac user I'm completely lost with all these models and different serial numbers.

I thank you in advance for your answer.


Answer:Satellite C70D-B-317 - Ram upgrade

1. yes you can upgrade your RAM, This laptop has 2 slots with one 4GB standard so if you would you can put one more 4GB. With 2x4 you have Dual-channel and that works much faster than single

I don't know if your HDD can e upgraded. When it's not possible you can always buy a external HDD

I hope i helped you


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I have a C70D-A-107 and want to speed up this notebook. Already placed 4gb extra memory so the notebook has now 8gb internal. I doubt whether it is usefull to put in 2x8gb. I think the processor is just to slow. It has a AMD E1-2100 inside. Is it possible to put in another (faster) processor?

Answer:Speed-up Satellite C70D-A-107

The Satellite C70D-A-107 was equipped with an AMD Essentials E1-2100 Accelerated CPU (1,00 GHz, 1 MB L2 Cache)
It’s not the fastest CPU therefore the notebook performance isn’t the best…

But CPU upgrade isn’t officially supported by notebook manufacturer... therefore I don’t think that you will be able to upgrade the CPU…

I read about successful Intel CPU upgrades but did not meet anyone who was able to perform an upgrade with an AMD CPU

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Good evening,

I'm sorry to disturb,
but I find myself in a situation to which I find no solution,
that's why I come here asking for some help.

A friend has just purchased the following laptop:
- Satellite C70D-B-307

but the worry is that apparently it is impossible to have access to the HDD recovery to execute the factory restoration.
I try all possible solutions that I find on the web and none of it works.

what to do ?

does Toshiba sell the recovery DVDs that will restore the computer to its factory state?

Thank you very much .

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i see that the site don't provide all download drivers. In the device management I have still 2 drivers missing
pci encryptions/decryption controller and unknown device.

Can someone help me out with it?

Answer:Need some drivers for my Satellite C70D-B-10U

According notebook specification your machine was delivered with preinstalled Win8.1 64BIT ML.
Original preinstalled version is perfectly configured with all necessary drivers.

The question is: what are you doing with your machine?
Do you try to use some older Windows version?

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Just bought a Satellite C70D with Win 8.1. Everything works (as far as I know until know), except boot from DVD. I disabled in the bios the Secure Boot and changed the boot order to DVD first, then USB and then HDD. The DVD drive starts, but then it skips to the HDD and Windows is started. First time I tried there was a message like "DVD boot not supported" or something like that.
The DVD is bootable, so that is not the problem.
I would like to install Linux Mint alongside Windows.
Anyone solved this problem already?

Answer:Satellite C70D - How to boot from DVD

Update: changing from UEFI to CMS in the BIOS Advanced tab makes it possible to boot from DVD, but Windows won't boot anymore.... Is there any possibility to boot from DVDE and still be able to start Windows as well?

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I have 2 issues with my new Satellite C70D-B-32U.
When I put it in sleep mode, it does. But after about 5 minutes, it goes automatically to hibernate. This I don't want. And I don't want to disable hibernate, because I do use it when the laptop is not in use for longer periods. The power settings in control panel do not reflect this behaviour. In the settings, I specified that the laptop should never go to hibernate. Hybrid state is disabled.

And secondly, more importantly. Whenever it goes to hibernate, I can only wake it up with the power button. Not with the (internal) keyboard, not with the usb mouse. I would like an option to wake it from hibernate by pressing any key on the keyboard. In bios power on keyboard is set to on. Is there anything else I can change to have this available?
Actually if issue 1 is solved and the laptop stays in sleep mode, this issue is also solved since from sleep I can wake on a mouseclick which is also fine.

The OS is windows 8.1

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So I bought this laptop a few months ago.
For the past few weeks the Laptop stopped playing sound.
I watched a stream in Chrome.

So actually I should be able to see the sound playing in the mixer.
But I wasn't able to play any sound or get any deflection in the mixer.

Then I installed Speccy and as this administration window popped up a sound was played and it worked.

I have no idea why the sound stopped working and why it started again.
Is someone able to help me?

I am using Windows 8.1

Answer:Satellite C70D-A-11D - no sound, random

The main thing is that you have sound again. It is not easy to say what was wrong there.
Have you installed some updates or anything else that can be responsible for this sound issue?

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I have a Satellite C70D-A-114...

i hardly used it because it was slow

so i wanted to sell it

first i wanted to set it back to factory settings

doing that, in that process i seem to have deleted all files

so now i get message no bootable disc etc.

Tried everything, there is simply no recovery file

So where can i find such a file for free? It's just not normal that it is not on the site.

Answer:Need recovery files for my Satellite C70D-A-114

All you can find for free are all drivers, tools and utilities. Original recovery image (software package) is not for free and if you need it you must order recovery disc directly by Toshiba.

You can order it on

By the way: in user’s manuals document is clearly described how you can create recovery installation disc. I’m wondering you didn’t make it in the past.

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Hi There,

I have had a Satellite C70D for about 18 months now, but have not used it in the past year as I have been disputing with customer services about the windows licence for the machine as I lost it when I formatted the original hard drive before installing an SSD and they wouldnt send me a copy of it. I have now bitten the bullet and bought a windows 10 licence again. However since building the machine a few days ago, I have been having a couple of issues and as it is now out of warranty, I cannot contact customer support (Who I found unhelpful even when it was in warranty!)

The first issue is when I boot up the machine, occasionally the keyboard will not work, I cannot type the BitLocker pin and I have to remove the battery and press and hold the power button for 10 seconds, this then fixes the issue for a few reboots before it goes again.

The second is that occasionally it will boot up with a red x next to the WiFi symbol, but it detects the WiFi card, usually a reboot fixes this but not always. I have reseated the card and still no avail.

Can anyone shed any light on what may be causing this? The BIOS is up-to-date as are all of the drivers.

Thanks in advance for your help

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Hi All,

I have an Satellite C70D-A-11D ... when I use once the FN Key to do a Print Screen or use the Screen-Zoom on the Space Key...

I am not able to use the Keynumbers 1 to 4 neither the space Key to enter a space between two always change between the bigger screen solution or the normal solution...

I only can change the FN Key again after change the settings in Display settings and after a reboot...
So I cant use FN without a reset with the F1 to F12 Key use and a reboot...

Normaly the FN Key works only if it is pressed...if not the normal Function of the Keys 1 to 4 or F1 to F12 will work if configured in the settings, or not?

What to do?

Kind regards

Answer:Satellite C70D-A-11D Function Key deactivate after use

First of all you can change between the special function key mode (without pressing FN key) or normal (standard) mode (Hold Fn first to use standard F1-F12 functions.)

This function can be changed in BIOS.
In BIOS go to Advanced -> System configuration

Check this option.

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my image flickers once regularly, get different colors / stripes image ; and especially when I Moves MyScreen and HE charge the laptop Horrible Slow on Since My Screen Flickers

Answer:Screen is flickering on my Satellite C70D-A


It is not easy to understand your problem.
Do you use your notebook with original Windows that you got with your notebook or maybe own OS version?

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My question is in the subject line. If anyone has done this I would appreciate some tips.

regards Stuart

Answer:Can I replace the HDD in my Satellite C70D-B -00P model with an SSD?

Generally speaking yes, you can do this but problem is that your notebook model doesn't have HDD cover at the bottom side.
To have full access to the HDD the bottom cover must be removed completely but it should be done by authorized service only.

Of course you can try to do it alone but I?m afraid you may lose the warranty.
If possible contact nearest Toshiba service provider in your country, explain the situation and ask for help.

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I picked up a brand new c70d-b-10u today from a well known retailer.
I turned it on, set the language, gave a computer name, hooked up to a wi fi and then it asked for Other User Password!

I never entered a password to start with so why is it asking for one?

I cannot get to the shop again until next week and urgently need to get up and running.

Any ideas greatly received.

Answer:Brand new Satellite C70D-B-10U wants a password?

Try to recover the notebook once again using the HDD recovery option.

The recovery procedure would reset the notebook back to factory settings… usually after that no passwords should be set…

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since i bought it, always been slow

tried win 8.1 an now win 10 (also from scratch)

tried chrome and firefox

tried all updates on the official website

tried other hard driveS

on the task manager, processor OR hard drive (sometimes both) are always over 90% when doing NOTHING and 99% when i click any icon or link

streaming movies is realy difficult, youtube is quite impossible and i don't even talk about gaming
do you have any issue for this problem ?

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Hi all,

My grandmother recently bought this Toshiba, mostly i recommend people a Toshiba but this is going to far.

I wasn't aware that she bought a laptop untill she called me and said she needs help because she never worked with such a slow computer as this Toshiba.

So my question is

How much logic does Toshiba has? I mean putting 6GB DDR3 1600MHz RAM ( ok nice for a casual laptop ) doesn't quite fit with a >>1GHz<< processor. for the rest the specs aren't terrible.

Can somebody explain me why this laptop has a 1GHz processor with 6GB of RAM. this doensn't makes sence at all

I've a angry grandmother xD with a crappy laptop so I builded quick a pc for her where so does her work on for now

Answer:Satellite C70D-B-108 - Slowest laptop I've ever saw

Originally Posted by Jamie Legends

Hi all,

My grandmother recently bought this Toshiba, mostly i recommend people a Toshiba but this is going to far.

I wasn't aware that she bought a laptop untill she called me and said she needs help because she never worked with such a slow computer as this Toshiba.

So my question is

How much logic does Toshiba has? I mean putting 6GB DDR3 1600MHz RAM ( ok nice for a casual laptop ) doesn't quite fit with a >>1GHz<< processor. for the rest the specs aren't terrible.

Can somebody explain me why this laptop has a 1GHz processor with 6GB of RAM. this doensn't makes sence at all

I've a angry grandmother xD with a crappy laptop so I builded quick a pc for her where so does her work on for now

AMD E1-2100, 6 GB, 17.3 inch, 1600x900, AMD Radeon HD 8210, 750 GB,
that realy makes no sense they even put in a decent gpu and bottleneck it whit a 1ghz low budget AMD E1-2100.
ow well logic sometimes .
i hope it works out for ur grandmother

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After a regular shutdown I cannot boot the system anymore.
System starts but does not boot.

Referring to the manual (section 6, solutions of problems) I tried to hit [F12] after power on but nothing happened.
Same when hitting [F2].

My impression is that something failed on hard disk drive.

P.S. system has Win10 installed.

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My girlfriend bought me a new Toshiba laptop C70D-B-10U (my second Toshiba), it is a good laptop apart from the speakers they are terrible. I didn't want my first post to be a complaint but, Toshiba cut corners when it put the speakers in this series of laptops.

Or have I not set them right has anyone else had this problem, any ideas or solutions thank you.

Answer:Bad Speakers on Satellite C70D-B-10UM

I think your notebook has only small stereo speakers and the sound is not the best. I have Satellite S50-B with Harman/kardon speakers and sound is really good.

You can try to change sound options but if you want to have better sound I’m afraid you need external speakers, Maybe BT speakers.

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My mousepad doesn' work as it should. I tried to deblock with FN+F5, only F5, FN+F9, ... but nothing helps.
All I can do is move the cursor and use the mousepad when keeping the left mouse button at the same time.
Anyone a solution?

Answer:Satellite C70D - impossible to deblock mousepad

To be honest I’ve never heard about such touchpad behaviour.
Have you tested all touchpad settings?
If there is option to set all of them on default settings please do this and test functionality again.

Anyway, best hardware test is to reinstall operating system and check touchpad functionality with “factory settings”.

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Hi everyone, new to this,

but purchased a toshiba c70d-b-30d laptop, the thing is its stall installing running up all was going well until i was asked if i wanted to upgrade from windows 8 to 10,

i pressed yes and thats where it has been for ages, i must admit after 3 hours i thought it was done as screen looked good, but without testing performance i shut down,

turning on again this morning ready to use it looked good but would do nothing,
so thought i would do a restart and it went into keep your pc on until this is done installing 1 of 1 its been hours now,

any ideas how i can sort this,

many thank for any replies peter

Answer:Satellite C70D-B-30D - Windows 10 upgrade issue

Power off the notebook.

Then power up the unit again and press F12.
Now you should see the Advanced boot menu.
Here choose HDD recovery
Then choose language and keyboard.
Then Troubleshoot -> Advanced options ->Automatic Repair.

Hope it helps.

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I have a satellite C70D-C-10 whit a AMD K16 processor and I want to know how to enable virtualization.
I've been seeing in the BIOS but I saw no options for that.

Answer:How to enable virtualization on Satellite C70D-C10V

Did you got an answer ? am also looking for the same answer. Mine C50D AMD E1 processor

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I have two C70D's. Both died within weeks of each other, and went back for repair with RepairTech, under warranty.

Both machines failed to boot, with an error code(?) of three flashes of the power button.

One machine came back within a week, fully working.

The other took three weeks, came back with a change of motherboard (they say). I unpacked it, and it was still not booting, still flashing three times on the power button.

I phoned repairtech, immediately, sent it back, the next day.

Today it came home, again, I opened wont boot, and does the same three flashes on the power light.

Back on the phone. They've booked it in again, saying maybe it's a peripheral. The only peripheral is the power adaptor. I have two. It doesn't work with either.

I believe the problem is battery related, but it's an internal battery so I can't open it without voiding the warranty.

Has anyone else had problems with RepairTech? Does anyone know if this is a battery problem?

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Hey guys,

can you help me please? I need to know which wireless adapter is built into the Satellite C70D-A PSCENE.
I assume its a Atheros. But what model exactly? Need to know this because I want to install the adapter in Windows 7.


Answer:Which WLAN card has Satellite C70D-A (PSCENE)?

It must have Realtek RTL8188EE WLAN card inside.
Can you find right driver for it?

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Since I bought my laptop Satellite C70D-B-300 i still having some problems:
1) I cannot turn off the laptop,(the screen turn off but laptop still running), even I cannot close session
2) Start menu and windows apps sometimes I cannot open (if I click nothing happen)
3) 3/4 times a day the laptop get in crash, I cannot do nothing, I need to shut down with power button (press for 10sec) even with ctrl+alt+del doesn't work
4) new problems with windows 10, i cannot open store, sometimes cortana and star menu doesn't work so I need to restart...but I guess is windows problem not toshiba

thanks in advance

Answer:Satellite C70D-B-300 doesn't work properly

There are too many problems.
In my opinion you should reinstall original recovery image and test notebook functionality with “factory settings” again.

Is this an option for you?

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I am new to this forum and purchased a Satellite C70D yesterday.
I went thru set up, It asked me for my email and password.

I entered this and the next time I logged in there was my hotmail profile photo.
I entered my password - no problem. I changed the language from Spanish to English etc etc.

I switched it on this morning and got the Toshiba Logo - then it went to blank screen and there was a large data entry box asking me for a password. I tried the same one and I get another screen showing a red data entry box saying "VERIFY ERROR!! Please reenter to continue!!


Can anyone help me please. I am operating windows 8.1



Answer:Satellite C70D asks me for my email and password

I think I must be in the operating system as there is no need to click on the box to enter a password!!
I have no recovery disks

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Ever since I purchased my machine, I have been dogged with a blue screen and a reboot...once, however, I ha to take it back to the point of sale, because it just would not reboot.

The error screen in question is: 0xa0000001. What is going on?
I get this two - three times a night. how do I sort it? I'm not a geek and would like plain and simple instructions to understand....


Answer:Satellite C70D - blue screen 0xa0000001

0xa0000001 is not a usual BSOD code. Usually its something like 0x000000xx

Does the BSOD display a system file?

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Hello i'm new here :)

i bought a new Toshiba Satellite C70D-B-108 but the Fn button doesnt work. Does somebody know i can fix it? The laptop runs on Windows 8 with a "classic shell".

Answer:The FN button doesn't work on my new Satellite C70D

Check please settings for ?Function keys mode?. There are two ways to use F keys:
-Special function mode ? use F keys only
-Standard F1 ? F12 mode ? use FN+Fx key

Check the settings please.

By the way: do you use original preinstalled Win8.1 that you got with your machine?

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Hi there

Pretty much every time I turn on my laptop I am being asked to enter in the date, it defaults to 1.1.2015. Does anyone know why this is happening and how I can overcome this issue? Just to be clear this happens right at the point of turning the computer, i.e. before Windows even starts to load up. It must be date/time settings of the device.

Thanks for your help in advance


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I have since week 1 Series Toshiba Satellite C70D-A-11E notebook,
Unfortunately, I am at the moment not really satisfied with the image.. game lags because my graphics.

My question is where can you find how much I consume from the 4 GB.

And where I can set that I consume more or less. since it is a separable memory yes.

My English is not perfect. hope someone understands.

Please reply

Answer:Satellite C70D-A: game lags due to graphic chip?


Well, I?m wondering why you purchased a unit with an internal (part of CPU) graphic chip if you want use the notebook for gaming?

The notebook supports the AMD Radeon HD 8400 graphics which is part of AMD Quad-Core A6-5200 CPU.
Such GPU is similar to Intel HD GPU which is also part of Intel CPUs.

Such internal graphic cards are not really designed for gaming? of course you would be able to run and to play a game but don?t expect too much?

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Please need help . I need schematic diagram or data sheet for toshiba satellite c70d-B110

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Satellite C70D-B-105Artikelnummer : PSCLCE-004007DUPLEASE anyone... correct link for drivers for microphone input ?

Answer:Satellite C70D-B-105 microphone missing after windows update

Missing microphone?
Does it mean that microphone is not listed in sound properties > Recording device?

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I have buy a Satellite C70D-A-11T and pass it on Windows 7 64 bits Home Premium.
I install all the drivers and I haven't any problems.

When I want to connect it to my TV for first time, I discover there is no sound on the TV.
I try to go on the speaker (near the clock of windows), right click, sound, first tab (I think it is "Playback" in english... I have a french Windows) and my device (TV) doesn't appear.

I come back on Toshiba Support website to download the last driver "HDMI Audio driver" for my laptop, I connect the cable, and it appear in the sound properties. I select it as my default device and the sound come right from my TV.

Great !

But when I restart my laptop (with or without the HDMI cable), the TV disappear from the list in the sound properties, the only one solution to recover the sound is to reinstall the HDMI Audio Driver.
If I start the driver installation with the "advanced" option, I have the list of drivers to install and I see all drivers are already installed, but the HDMI Audio Driver will be upgraded... I install it and it work until the next restart.

Could you explain me why the version of the driver don't stay on the system, and how to make it work without reinstall it everyday ?

Thanks a lot for your help.


Answer:Satellite C70D-A-11T - Sound doesn't work with HDMI

Anybody here ? :(

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I have problems with rebooting my Satellite C70D-B-108 laptop.
Factory installation doesn't work.

When i want to instal windows 10 i get a error code 0x80080005-0x90016.


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Hi there,

I was bought the above model of laptop for an early Christmas present which usually sits down in the living room, my old Satellite Pro sat down there with no issues however with this device the wireless signal is very low and I appear to be having it sitting right next to the wireless router (which is located upstairs in my sons bedroom), I wondered if there's any steps I could take to improve the signal?

It baffles me how a new system has such a poor wireless signal when my old Satellite Pro which was 6 years old had no wireless issues whatsoever.

My other issue is from the moment I switched the laptop on (yesterday when it was delivered) the updates on Windows Update are slow or don't start at all, is this an issue or just normal?

I'd appreciate any help or input at all, thank you.

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I have a toshiba C70D-B-306 (psclee) laptop and I reinstalled windows 8.1 from a seperate DVD because i exchange the default harddrive for a fast ssd disk.

Everything works but in my device manager I have 2 unknown devices listed (with exclamation mark), as far as I know I downloaded all available drivers from toshiba support website for this laptop and installed them but the 2 unknown devices simply will not disappear.

Can someone tell me which driver I exactly need for these 2 devices?

The 2 devices are:

As mentioned, i allready downloaded all drivers for this laptop and installed them, windows is ofcourse up-to-date. Also I let windows search for drivers on the Internet and on the whole drive, but no drivers where found.

Who can give me the golden tip?

Answer:Satellite C70D-B-306 - 2 unknown devices in device list

There is a good method in order to find out what drivers are missing.
First of all you should check the DEV (device) and VEN (vendor) IDs

Here is an short instruction how to find this details:

Knowing the device and vendor ID, it should not be a big deal to get the right drivers.

At the other hand you should install also additional Toshiba software (Toshiba System Driver) released for Win 8.1
Please note also that there are two Win 8.1 driver areas: ?Win 8.1 update? and ?Win 8.1 32bit/64bit? categories
In case you would not find all drivers within the Win 8.1 update check also the Win 8.1 32bit/64bit categories.

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Hey Guys,
Sorry for my english.
I am a german Guy and i search for help with my notebook.
When i start the notebook it ask me for a password. (BIOS or CMOS) i can't geht into the BIOS or start a windows or something like this only try to Type in a password.

Thanks for your help

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Keys 3 5 7 8 9 0 = rows numeric pad 3 5
all function keys do nothing at all ..........

I had similar problem with C670-11M I therefore put back to WIN 8.1

That can not C70D since that is new .....................
Where can I find the right drivers ??

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ODD on my Satellite C70D-A-11E (05.2014) won?t to read DVDs anymore. It doesn't matter which one I try it simply doesn't work.
Latest driver is installed.

Message was edited: posting has been translated

Answer:ODD on my Satellite C70D-A-11E wont read DVDs anymore


If optical disc drive is installed properly maybe is reading lens dirty. Try to clean it up.

Other way, if your ODD can read CDs but not DVDs it can also be hardware malfunction. The reading lens cannot be calibrated properly and cannot find the right position to read DVD media.

In such case ODD must be exchanged.

Try to clean lens up and check if the problem persists. If yes contact nearest Toshiba service provider and ask for help.

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Hi all,

excuse the new thread but I haven't found any answers anywhere online, just speculation and it's for different models.

So I have a C70D-B-10U, running windows 7 64bit pro. When I formatted it and updated everything, it just kept crashing when trying to play back videos on Windows Media Player. I cleaned the inside and replaced thermal paste, updated to even newer drivers, and started using VLC as my default media player. It rarely crashed BUT it always does when I try to start playing games (nothing heavy - League of Legends). Laptop seems to be doing well with memory tests, no faults detected.

I've read that this could be caused by:
Faulty GPUFaulty BatteryFaulty PSUBad Capacitors on the MOBO

Has anyone had any similar experience? I've reinstalled Windows and it's the same story. If it's a motherboard issue, I guess it would be better to just get a new one?


Answer:Satellite C70D-B-10U no warning crash (power, GPU or capacitors)

Update: I decided to test the RAM and it seems like it can't handle 8GB. Both 4GB sticks work on any slot, but when I have all of it on the machine it crashes. Do you think it is a motherboard issue?

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Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

Answer:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.


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I like to download the latest release of the Utility Display for Satellie C70D-B Windows 10.

How can I do ?

Thank You

Answer:Latest display driver download for Satellite C70D-B-307 - Windows 10

Windows 10 is able to download and update the display driver automatically…
Go to device manager, choose the graphic card and click above on DRIVER UPDATE

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Hello everybody,
brand new C70D two days old, if I want to look a Youtube video full screen after a few minutes, the C70D stops, blue screen with a message : your computer gets a problem, we collect informations ect.
After a restart the same problem comes again a few minutes later.
I have 14 days to accept this machine, but if it's a graphic card problem I prefer to return it to the vendor.

I thank you in advance for your answer.


Answer:Satellite C70D sops after a few minutes with YouTube full screen

It's me again after viewing this youtube video :

I've try but after more than 40 minutes, the little C70D stops again :-(
Anyone with a solution ?

For the rest as a Mac user, with for the first time with a PC, not bad at all.
Firefox, Thunderbird, FileZilla, Open Office, Processing are working fine.


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I've added this Satellite C70D-A-111 to an existing network which includes an printer.
Other devices can print OK but not this Toshiba.
The message is "Printer is in Error State".

If I connect the Toshiba to the printer via USB, it prints OK.

Can somebody steer me in the right direction please?

Answer:Satellite C70D-A-111 - Can't print using network printer but USB connection works

Do you use this printer at home or in your company?
I mean if you use it in your company ask system administrator for help.

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Hi everyone,

my Toshiba Satellite C70D-A-11D is beeping when I try to start it. The Beep Code ist 2 long, 2 short, 3 long, 2 short.

The screen ist black and there is no POST message.

Any Idea what is wrong? Sometimes the Notebooks starts, but most times not.

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Would be grateful for any advice to remove the back panel.

I've removed battery, ~16 screws + 1 tiny screw at the optical drive and whilst it does 'unclick' everywhere else, there seems to be something stopping the panel being removed just above the battery compartment and don't want to force it.

Even our IT guys at work cannot work it out.

PLEASE new laptop is very slow so have purchased RAM but can't access the back.

Answer:Satellite C70D-B-30D: How to access back panel after ~16 screws removed

At first I must say that you should not remove bottom cover alone because it will cancel valid warranty. If there is no RAM cover, RAM should be exchanged or upgraded by authorized personal only.

I know every of us think it is easy to do and want to do this alone.
What I know is follow:
2 screws in the middle are fixing the keyboard. What must be removed are 14 screws and small flat screw at the optical drive. That’s all. There is no other hidden screw.

Of course there are also small plastic holders and bottom cover must be removed very gently.

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since a while my Laptop gets a blue Screen several times a week, Messaging: PAGE_FAULT_IN_NONPAGED_AREA.

Latest dumps as per attachment.

How to recover from this?

Please help.


Answer:Satellite C70D PAGE FAULT IN NONPAGED AREA - frequent BSOD

I also get this error sometimes, all my BSODs can be found here -
Most of the drivers are probably outdated and not for Windows 10.. For example my BSODs are caused by Atheros Qualcomm AR8171 driver..

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I've only noticed today that when I turn up my laptop's volume up to about 28 (even with headphones in), there's this high pitch noise that comes from the speakers. And I'm sure it's the speakers and not anything else.
But the sound is sort of that real ear-killing noise so I can't listen to it for long. It even sometimes sounds like thousands of crickets - a complete nightmare

But with my volume at any level below 28 I can listen to whatever through headphones without the sound bothering me.

Does anyone have any ideas for a solution? I do know a thing or two about computers but nothing about anything extremely technical and I'm not sure if I want to take it apart, unless I really have to.

If you could help me it would be appreciated!

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Today I tried to use the free windows 10 upgrade.
After a few seconds I get a message that 'Installation of Windows 10 Upgrade can't edit/adjust the partition reserved for the system'
It then starts deleting the installation-files, and exits......
Anyone any idea how to solve this, and make the upgrade work ???

Answer:Windows 10 upgrade on Satellite C70D-A-11E can't edit partition reserved for system

Solved It myself, the problem was that the reserved partition for the system was only 100 MB !!!
Extended the size to 350 MB (as it should be !!!)
Problem Solved !!!

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Hello,I have an HP Stream 11. I upgraded to Windows 10 and have had no real issues until I decided to update the drivers (I was sent a message that drivers were out dated). I usually do not click on anything like this because it causes problems and it sure did.After the update, the touchpad no longer worked.I tried various fixes but nothing has worked.At one point, I went into Add or Remove Programs and deleted the Synaptics touchpad hoping that when I rebooted, the reboot would find the touchpad and driver and reinstall correctly. I was wrong and I believe that was a huge error on my part. Now I cannot get the driver to work that I downloaded.Is there any way I can get the touchpad to work again. I am using a mouse and that works fine but not efficient for a laptop. Thank youAlisonf1

View Solution.

Answer:touchpad not working

There are five chipset drivers on for the Stream 11 and one is required for the touchpad to work, I think it's Intel Serial IO Driver without Connected Standby Support.  Install that and reboot and see if that fixes it and if not, install the other four.

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Hello everyone.

The touchpad on my Samsumg S3510 laptop isn't working, I'm using Windows 7 64bit.

I've tried pressing 'FN' and 'F10' (symbol looks like the pad and 2 buttons with an 'X' through it). A message does come on my screen saying it's 'on' and 'off' but it still doesn't work.

Also when I look in the 'Device' folder I can only see the USB mouse I have plugged in, when I remove it it disappears from the list and there is no other listed.

I've also tried typing 'SynTP' in the search box above the start menu and that says there are no matching items...

As this happened 2 days ago I did a 'system restore' back to 4 weeks ago thinking this would fix it, it didn't.

I'm all out of ideas now, hope someone can help.

Thanks in advance,


Answer:Touchpad not working.

Start here:
click on your model and download the synaptic touchpad driver.

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