Computer Support Forum

RAM upgrade of Satellite L500

Question: RAM upgrade of Satellite L500

Im looking to upgrade my Toshiba L500-1ZP
Upgrade includes 2 x 4GB DDR3 1066Mhz a SSD 500GB and changing out the current i3 330M with an i5 580M (tdp on both is 35W)

The only problem im walking against is Bios support for the i5 580M
Did Toshiba make 1 bios version for ALL L500 series laptops?
ifso can any one tell me if there is a toshiba l500 series laptop with a i5 580m cpu?

Thanks in advanced?

Relevance 100%
Preferred Solution: RAM upgrade of Satellite L500

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Answer: RAM upgrade of Satellite L500

not sure about the bios, but you might wanna make sure that the i3 die is the same as the i5 die (in shape and size). It should be because mobile i3/5/7's are basically all the same 2c4t with different clocks and cache amounts

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Hi I have this laptop and I want to know if I can do hardware upgrade (cpu , gpu , memory etc.)

Also I want to ask if i can put this cpu " i3-330M 2.13Ghz socket PGA98A " its from another L 500 but I don't know more .

Thanks .

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I have an 4-5 years old Toshiba L500-128 and I'd like to upgrade the CPU. Atm I have a Core 2 Duo T6500. I know that I can put a T9500 in it, but if possible I'd like to put even a better one. So I have a few questions:

1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.
2) Can I put a CPU with 44 or 45W TDP? T6500 has 35W.
3) If answer is yes to both previous questions, can I put a CPU with 1066 FSB and 45W?

Is possible I'd like to put something like T9900 or even a Quad Core.

Thanks in advance :)

Answer:CPU upgrade for Satellite L500-128

>1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.

In my opinion you should check the chipset compatibility and the CPU support.
As far as I know the notebook?s motherboard supports the Mobile Intel GM45 Express Chipset

On Intel Ark page I could find the Intel mobile GM45 chipset specs and compatible products:
http://ark.intel.com/products/35134/Intel-82GM45-Graphics-and-Memory-Controller-Hub

However, fact is that new CPU needs to be supported by the chipset and BIOS.
If one of the parts (chipset or BIOS) would not support the new CPU, the notebook will not boot up.

Additionally you should also know that notebook manufacturers don?t support CPUs upgrade.
What does this mean exactly?

This means that even if the chipset would support new CPU, the BIOS could be the troublemaker and would not support the upgraded CPU. From my long experience, there are no information about the BIOS support. Therefore the CPU upgrade is always an risky procedure. Maybe it will work, maybe not?

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i have satelite series L500-14X and i'd like to upgrate my processor unit. I'd like to tell me about their compatible processor recommended

Answer:CPU Upgrade on Satellite L500-14X

Hi

I investigated a little bit and it seems that your notebook supports the Mobile Intel GM45 Express Chipset

According to the Intel page:
http://ark.intel.com/products/35134/Intel-82GM45-Graphics-and-Memory-Controller-hub

the chipset supports the:

? Intel? Core?2 Extreme Processor X9100 (6M Cache, 3.06 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9400 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9600 (6M Cache, 2.80 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P9500 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8600 (3M Cache, 2.40 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8400 (3M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor 575 (1M Cache, 2.00 GHz, 667 MHz FSB)
? Intel? Celeron? Processor 585 (1M Cache, 2.16 GHz, 667 MHz FSB)
? Intel? Core?2 Extreme Processor QX9300 (12M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9800 (6M Cache, 2.93 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8700 (3M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Quad Processor Q9100 (12M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1700 (1M Cache, 1.83 GHz, 667 MHz FSB)
? Intel? Core?2 Duo Processor T9550 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T3100 (1M Cache, 1.90 GHz, 800 MHz FSB)
? Intel? Core?2 Duo Processor P9600 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1600 (1M Cache, 1.66 GHz, 667 MHz FSB)
? Intel? Core?2 Duo ... Read more

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Hi everyone, New on here so I hope someone can help.

I recently bought a Satellite L500 with Vista OS. I upgraded to Windows 7 with a Toshiba upgrade disk. After upgrading I could no longer use the FN keys to turn my touchpad back on.
I had to get a bluetooth mouse to be able to use a pointing device. Can anyone help me to get the FN keys working again.
Thanks in advance. Mickbarker57.

Answer:Satellite L500 and WIn7 upgrade - cannot use FN+F9

Do you have problem with FN+F9 only or flash cards don't work at all?
Have you tried to check mouse properties and use option enable/disable there?

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Hello,

is possible to upgrade the i3 processor in the Satellite L500-1WH to i5 processor?

I have an i5 processor from a laptop HP and i want to upgrade the Toshiba, if it is possible.

Thanks

Answer:Satellite L500-1WH is upgrade to i5 processor possible?

Hi

Such similar questions have been posted in the past. If you would use the forum?s advanced search option, you will get lot of threads about this theme.

First of all you have to know that notebook manufacturers (no matter what manufacturer) don?t support CPU upgrades officially.
In case you would like to upgrade the CPU, you can do it at your own risk.

Secondly you should check the chipset which is used in the notebook.
I guess this unit supports an Intel HM55 chipset.

I found info about CPUs which are supported by HM55 chipset (click on compatible products)
http://ark.intel.com/products/43183/Intel-BD82HM55-PCH

But even if you would choose one of the mentioned and supported CPUs, the BIOS might not support it because the BIOS was designed and modified for the L500 and not tested with other hardware parts.

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Hello,

I've a little problem... I wanted to install my Windows 7 Upgrade but after choosing my language I should choose the Model name of my notebook and the modell Satellite L500-N14 is not in the list.

Can anybody tell me what I have to do or what can I do now to go on with installing my Windows 7 Upgrade???

Answer:Satellite L500-14N - Windows 7 Upgrade

Hallo

I can remember that month or two ago someone asked the same question but with Satellite L500D.
Can you please send us exact model number and offered numbers on upgrade DVD?

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Can someone tell me which processors I can upgrade to. Currently I have an Intel T4300 in a Satellite L500-19X running windows 7

Answer:Satellite L500-19X - Processor Upgrade

As you probably know CPU upgrade is not supported so it is not so easy as you probably think, I mean if you want a list with processors that you can use.

More about that you can read on http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm
I just hope someone has made such upgrade and can post report about it.

In my opinion there is no reason for such critical upgrade. You can upgrade RAM to maximum and maybe use faster HDD to get more performance. Everything else can be pretty risky.

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HI,

I have a SATELLITE L500-125, and I asked Toshiba Nl if i can make upgrade from VIsta to WIN7.
The 1st asnswer was as below:

We do not support upgrading a Windows Vista notebook to Windows 7. When you are in possession of a Windows 7 license, you can download the drivers (if available) from our website:



http://nl.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=NL#



*_*However, we cannot guarantee your notebook will work with Windows 7, since we did not test this.*_*

HOW CAN TOSHIBA CAN HAVE DRIVERS BUT THE LAPTOP WAS NOT TESTED?

WHEN I ASKED FOR CONFIRMATION ON ABOVE ISSUE , REPLY WAS AS BELOW:

For a complete and confirmed answer to this question, we advise you to contact our technical helpdesk:

0900 - 1000 100, choose for option 2


SO CAN ANYONE ASSURE THAT I CAN INSTALL SUCCESFULLY WIN7 ON MY LAPTOP?



I "REFUSE" TO BELIEVE ALSO THAT TOSHIBA DIDNT TEST THIS LAPTOP ON WIN7.

Answer:Satellite L500-125 - WIN7 upgrade

Hey if Toshiba offers Win7 drivers this is evidence that you can run Win7 on your notebook.
I have installed Win7 on old L300 and it runs perfectly.

Install Win7, install all necessary drivers, tools and utilities and everything will be OK.

If you need some assistance with Win7 installation let us know.

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Hi, I have a Toshiba Satellite L500-22R with a ATI Mobiliti Radeon HD 5145.

I want to install new drivers for my card, but Toshiba doesn?t upgrade the driver since 2009 (version 8.653.0.0) and the oficial driver version for ATI is 13.1. The problem is that i can install from AMD page because there is a compatibility problem with hardware.

Someone can help me? I want to upgrade my driver version and i can?t understand this situation.

Answer:Satellite L500-22R - ATI driver upgrade

Hi

Here is a AMD page providing this info:
http://support.amd.com/us/kbarticles/Pages/AMDCatalystSoftwareSuiteVersion131.aspx

+The following notebooks *are not compatible* with this release:+
+? Any notebook launched after this driver release+
+? Toshiba notebooks (please contact the notebook OEM for driver support for these notebooks)+
+? Sony VAIO notebooks (please contact the notebook OEM for driver support for these notebooks)+
+? Panasonic notebooks (please contact the notebook OEM for driver support for these notebooks)+

In some cases its possible to install such driver but you will have to do that manually from device manager. There you have to click on graphic card, have to choose the Advanced installation procedure which helps you to point to the driver folder which you downloaded from the AMD page. The driver folder should contain dll and ini files. Such files are needed for driver update.

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I have a Satellite L500-1QE and i want to know if i can change my processor to something new, because now i'm using Dual-Core 2.2Ghz T4400.

(I don't know a lot about upgrades thats why i'm asking)

Thanks in advance.

Answer:Processor upgrade on Satellite L500-1QE

Hi


You should ensure that new CPU would be handled by the chipset built in the notebook.
I think your notebook supports the Mobile Intel(R) GM45 Express Chipset.

I checked the Intel page for compatible CPUs and it looks like these CPUs would be supported by chipset:
? Intel? Core?2 Extreme Processor X9100 (6M Cache, 3.06 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9400 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9600 (6M Cache, 2.80 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P9500 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8600 (3M Cache, 2.40 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8400 (3M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor 575 (1M Cache, 2.00 GHz, 667 MHz FSB)
? Intel? Celeron? Processor 585 (1M Cache, 2.16 GHz, 667 MHz FSB)
? Intel? Core?2 Extreme Processor QX9300 (12M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9800 (6M Cache, 2.93 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8700 (3M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Quad Processor Q9100 (12M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1700 (1M Cache, 1.83 GHz, 667 MHz FSB)
? Intel? Core?2 Duo Processor T9550 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T3100 (1M Cache, 1.90 GHz, 800 MHz FSB)
? Intel? Core?2 Duo Processor P9600 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1600 (1M Cache, 1.66 GHz, 667 MHz FSB)
? Inte... Read more

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I need help.
After trying to upgrade ram, my laptop refusing to turn on.

Answer:After RAM upgrade Satellite L500 doesn't turn on

I presume you use non-compatible memory modules.
Can you please post exact notebook model and RAM that you use?

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HI,

after upgrating my laptop to Win 8 the battery stops charging...
the message says..."pluged but not charging"....

Any suggestion........exept to reinstall win7...??

Answer:Satellite L500-14X - Battery does not charge after upgrade to Win 8

Hi

Usually there is no big difference between the Win 7 and Win 8 so I really don?t understand why this battery issue should be related to Win 8.
In my opinion its not Win 8 problem and I think even if you would install Win 7, this issue would not be solved?

Try this:
Disconnect the AC adaptor and remove the battery
Now leave the notebook disconnected for a longer period of time (10 hours)
Then press and hold power button 30 sec long and then connect both parts.
The Ac adaptor should be connected for a longer period of time to allow the system to pre-charge the Battery

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Hello.

My laptop is Satellite L500-13T

I did upgrade to WINT from VISTA using official TSB upgrade disk.
It looks something was wrong. WIN7 installed correctly but unfortunately all installed programs and settings are gone.
I also see that during the upgrade $directories on partitions C: and E were created; the older programs and files are there.

Few questions:

1. Is there a way to return the programs back?
2. How to create the recovery disks now under WIN7 because there is no TOSHIBA RECOVERY CREATOR anymore ?
3. Can I download TOSHIBA RECOVERY CREATOR ?

Answer:Satellite L500-13T: all programs & settings are gone after Win 7 upgrade

Hi mate

Did you read the manual which was delivered with the notebook and with the Win 7 upgrade disk?

After a Win 7 upgrade you have to put additional the disk with the upgrade tools which came with the Win 7 upgrade disk.

> 2. How to create the recovery disks now under WIN7 because there is no TOSHIBA RECOVERY CREATOR anymore?
This is not possible since the recovery disk should be created at the beginning running the OS preinstalled by Toshiba.

> 3. Can I download TOSHIBA RECOVERY CREATOR ?
As far as I know this cannot be downloaded.

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Hi,

My L500-1kk came with the following memory specifications:

Memory standard : 4,096 (2,048 + 2,048) MB
maximum expandability : 8,192 MB
technology : DDR2 RAM (800 MHz)

Expansion 2 ? memory slots (1 to configure)

1. Now I need to upgrade my system to 8GB, since it says that my system has 2x memory slots, and that it is (2,048 + 2,048) MB, does this mean that I need to replace the original modules with 4GB modules?

2. What does (1 to configure) mean? is this an empty slot where I can add a 4GB module?

3. What else do I need to know about adding memory to my system?

Thanks

Answer:Satellite L500-1KK - Memory Module Upgrade

Hey,

If you want to upgrade to 8GB RAM, you have to remove both (current) 2GB modules and buy two 4GB modules.

As you already wrote in memory specifications, you need DDR2 RAM 800MHz.

You can buy new memory modules from an ASP or you check some online shops. Kingston makes also good RAM modules.

Interesting information about RAM upgrade you can also find in your user manual!

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I have a Satellite Pro L500-1DO and would like to know if I can upgrade the Graphic Board (now an ATI Mobility Radeon HD 4600 1024 MB) to at least a 2 GB one.

Is it possibile and which model is suggested?
Thanks a lot

Alex

Answer:Satellite Pro L500-1DO - Can I upgrade graphic card?

This was discussed many times here in the forum and no, the GPU replacement / upgrade isn?t possible.

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I just recived this bullettin....

FTP-URL frmwre-20091217163803.html

Data di ultima modifica 05/26/10
Ragione Sociale Toshiba
Tipo Firmware Update
Sottotipo TS-L633C / TS-L633Y
Taglia - Dimensioni (Kb) 2
Versione TO03 - TF03
Lingua Universal
****one World Wide
Descrizione TF03/TO03: It was updated for the countermeasure against the distorted audio sound issue on CD playback under Windows 7
TF02/TO02: It was updated for the countermeasure against the issue that the recovery disc can not be created correctly with Toshiba Recovery CD creator.
Modello Satellite L500, Satellite L555, Satellite L550, Satellite Pro L550, Satellite L505, Satellite Pro L500
Sistema operativo Windows 7 - 32 Bit

What means? Do you suggest upgrade?
Thanks

Answer:Re: Upgrade firmware for Satellite Pro L500 PSLS4E-00C00HIT

> Do you suggest upgrade?
No. If everything works well don?t change anything.

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I successfully upgraded Windows 7 from my OEM Vista yesterday.
What if in the future, I need to reinstall the whole system?
Can I re-activate Win 7 after the new installation?

PS. My OEM Vista is 64 bit version and my win 7 is the ultimate 64 bit upgrade version

THX

Answer:Satellite L500-126: Win7 upgrade -can I re-activateit after new installation?

I hope I understand your question right so here is what I know about it:
When you upgrade original preinstalled Vista you don't need to activate Win7 but if you make clean Win7 installation then you must activate preinstalled version.

With other words to have activations-free Win7 you must install Vista at first using Toshiba recovery DVD and then upgrade it to Win7.

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Good afternoon,

I have just upgraded to Windows 10 on my Satellite L500 and have noticed that none of the FN keys are working.
Is there any driver which; A is available and B where can this be downloaded.

Thank you

Answer:Satellite L500 - FN keys not working after windows 10 upgrade

Usually the Win 10 drivers can be downloaded here but only for Win 10 supported units
http://win10upgrade.toshiba.com/swup...spx?region=TEG

Unfortunately, the L500 isn’t listed a Win 10 supported notebook model.
http://win10upgrade.toshiba.com/swup...spx?region=TEG

2 more replies
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I have just received thir bulletin

FTP-URL bios-20100629135948.zip

Data di ultima modifica 06/29/10
Ragione Sociale Toshiba
Tipo BIOS Update
Sottotipo windows-based
Taglia - Dimensioni (Kb) 2679
Versione 2.10-WIN
Lingua Universal
****one World Wide
Descrizione This Bios Update adds increased functionality to your system.

Plese suggest upgrade bios ? It'dangerous? now notebook works OK
Thanks

Answer:BIOS upgrade on Satellite Pro L500 (PSLS4E-00C00HIT)

If everything works well and if you didn?t notice some serious problem there is no reason for update.
It is OK to be informed about available updates but the question is if they MUST be installed.

Generally speaking BIOS update is not dangerous but for some reason it can be screwed up and then you will have big problem.
My advice is: do not touch well running system.

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Hello,
Satellite L500-PSLJ3E, upgrade to Windows 7 64bit and none of my function keys work with the fn keys. Value Added Package and Flash Cards Support Utility are installed.

Does somebody know how can I solve it?

thank you very much,

Answer:Satellite L500 - FN keys don't work after Windows 7 upgrade

Hi

Have you installed the newest tools from the Toshiba page? If you install both VAP must be installed first and then Flash Cards Support Utility.

Furthermore I would try to clean the registry using CCleaner.

Here in forum are already some threads about this issue. You should also use the forum search.

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I need the update for the Toshiba L500-1CQ graphics card driver. I cannot find it anywhere I tried on one of the toshiba websites to find it but they didn't have the 1CQ series.

So please I really need this driver update.

Answer:Satellite L500-1CQ - graphics card driver upgrade

But they should have PSLS0E model.
Check it again please.

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Hi!

After a successful BIOS Update to 2.1 two of my three USB Ports aren't working anymore. Is there a way to downgrade to previous BIOS? Or what else could cause this problem?

System is a Satellite L500-153 (PSJ3E)

Message was edited by: koocho

Answer:After BIOS upgrade USB Ports not recognized on Satellite L500

Hi,

Have you tried resetting the BIOS to default settings?

Power on the notebook and press F2 to enter the BIOS, then set the defaults (It is key F9 I think).

Also try other USB devices such as a USB Mouse or Keyboard, maybe your USB device is drawing too much power or has a problem.

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I received my copy of the win7 upgrade today. having gone to install it, once it checks what type of computer i have, it tells me it isn't supported. clearly it is, otherwise i wouldn't have been able to order it to begin with.... anyone have any suggestions for me?

when i look at the properties of my computer, it just lists the model name as 'Toshiba Notebook', i figure this may have something to do with it, but i have no idea how to fix it

can anyone help?

Answer:Satellite L500 telling me it isn't supported for windows 7 upgrade

hello,

I have a sattlite l500-128 laptop and im running windows 7 without any problem it detects al hardware automatic!
Can you start an clean installation? or is it not possible with a upgrade of windows 7?

which laptop do you have l500-*** ?

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I just read bulletin boar for upgrade

wlesslan-20091112152016.html

Data di ultima modifica 07/05/10

Tipo Wireless Lan Driver

Please sugget upgrade or not ?
I have nothing proble wit wirless connected to Vodafone Statio at this moment....
Thanks

Answer:WLAN Driver upgrade on Satellite Pro L500 (PSLS4E-00C00HIT)

WLAN upgrade is OK and you can do this anytime you want.
For this visit Toshiba WLAN portal under http://aps2.toshiba-tro.de/wlan/

There you can find latest WLAN driver.

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Hi

i have L500-12T and i upgrade to WIN 7 64 bit.
After the upgrade the FN key not working and i can't turn on the wireless card .

So i can't surf with the wireless.
I download all the driver that i found on the site of toshiba and it's still not working.

What i can do ?
*thanks*

Answer:Satellite L500-12t: FN buttons issue after Win7 64bit upgrade

Hi

I think you didn?t install the needed Toshiba software.
You have to install the VAP (value added package) and have to install the Flash Card Support Utility!

Be aware of this

Greets

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Hello,

I have updatet my Toshiba Satellite L500-20X to Windows 8.
Unfortunately, since this update my WLAN Switch no longer works. All function keys work to F7, only F8 (WLAN switch) and F9 (touchpad) no longer work.

What can I do?

Thanks in advance.

Kind regards
Klaus

Answer:Satellite L500-20X - WLAN switch doesn't work after Windows 8 Upgrade

Satellite L500 is not Win 8 upgrade supported? so I think the problem is a missing driver or software?

As far as I know in order to use the FN buttons the Value Added Package for Win 8 needs to be installed.
Check other driver area for Toshiba notebook series supporting the Win 8.
Maybe you could use the VAP released for other series.

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Satellite L500-1WP

After update from Windows 8 to 8.1 my external USB 3.0 disk do not work.
Windows message: "Device not recognized".

Answer:Satellite L500-1WP: after Win8.1 upgrade external USB 3.0 disk doesn't work

Hi

I guess you are talking about external HDD which supports the USB 3.0 standard.
Right?

Did you try to connect the external HDD to another USB ports?
Do the USB ports work properly in connection with other USB devices?

Does the USB 3.0 device support Win 8.1?

You should check this.

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I need a new keyboard for my L500 and found out, that the keyboad of the P200 (and some other models) seems to be the same (105 keys, num pad, 2 win keys). Are those keyboards 100% compatible or do they just look the same?

Answer:Satellite L500 and Satellite P200 - compatible keyboards?

Hi

In my opinion this question is for Toshiba service and not for user-to-user forum.

Anyway I think that both keyboards are not the same and you should order 100% identical keyboard designed for your notebook model.

Question is: why do you look for keyboards for old notebook models if you can order new one for L500.
On eBay you can get it quite affordable.

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hi there!!

i had a toshiba satellite a300 that unfortunately died... i want to take the hard disk drive from it an put it on my cousin's toshiba satellite l500 laptop...
I siply put it to l500 but it stacks at a point that shows again and again something about media test and more...

What i'm supposed to do?
Te strange (to me that i'm not very computer guy) is that at bios setting shows the model of the hard disk...
I mean that the l500 recognises the drive...please help me...



thanks in advance..

Answer:HDD swop from Satellite A300 to Satellite L500

Hi

Satellite A300 supports the same HDD like a Satellite L500. Both use the SATA HDD therefore the inserted HDD should work.
Its good sign, that the HDD is visible in BIOS. This means that HDD is recognized and in good condition.

I?m wondering what you have done after the HDD has been inserted.
Did you try to install the system using Toshiba recovery disk or another disk?
Did you try to format the HDD firstly?

Try to boot form the system disk and format the HDD firstly.
Then follow with system installation

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I have a Satellite L500-02C and I install Windows 7 32bit from original version of 64bit to run application that wouldn't work on it. I have installed all drivers for the 32bit, but I am having trouble getting the drivers for the touchpad (synaptic) also the driver for the function keys. I have tried the Toshiba web site download from there but they don't work.

Can anyone help?

Answer:Re: Satellite L500-02C

Download and install the 32bit versions of the Toshiba Value Added Package and the Flashcards Support Utility from the L500 drivers page. 64bit version may not work.

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When I ran a diagnostic report on my laptop (Satellite L500-1XL) it said that my RAM was low and to upgrade it for better performance - it has been very slow to start up as of late.
However I have discovered that my model has been discontinued and I'm not sure what to do.
Any suggestions?

Bear in mind I am a total novice when it comes to computers so nothing too technical please!
Thank you.

Answer:Low RAM in Satellite L500-1XL

With more RAM your notebook will have better performance.
According notebook specification your notebook is delivered with 2 GB RAM but it can be upgraded up to 4 GB.

So buy second 2 GB RAM and upgrade your notebook.

3 more replies
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Satellite L500/049
Part Number - PSLS3A-049002

my note book model is this one. When i buy this computer on last December. I install 32bit Window 7 . Then i found out the ram only used 2.84GB.

So i follow the toshiba webpage to recover my computer and upgrate to 64bit Window7. But final i found out the ram still 4GB (2.84GB used)

so how can i make the ram from 2.84 to 4.00 GB ?????? = ''4.00GB (4.00GB used)

Thanks

Answer:4GB ram use on Satellite L500/049

Hi,

Not sure if it solves your problem but try:

Go Start-Control Panel-System security -Administrative tools- System configuration-Boot - advanced options
make sure that maximum Memory option is not checked. If it's checked, uncheck, press Apply, Ok and restart.

Message was edited by: Jeka-IL

2 more replies
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I have a Toshiba Satellite L500-1XC. will it take an solid state drive to replace the hdd inside it now?
I was looking at the Toshiba 120gb stor.E comes with caddy, cables, and software to clone you old hdd, its SATA III.

IS MY LAPTOP SATA III?

Answer:Can I use SSD with my Satellite L500-1XC?

Of course you can use SSD. When you do this you will see how fast your notebook runs.
I recommend you Samsung 840 Series SSD. I use it with my Satellite notebook.

Which one you want to use is your decision.

5 more replies
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On the spesifications of the Satelite L500-1V1 it says that there is 4096MB DDR3 RAM with 1066MHz, but why is there only 533MHz in each card?

I don't suppose you have to multiply it with 2?

Answer:RAM MHZ on Satellite L500-1V1

Hi

As far as I know the notebook has been equipped with the DDR3 1066MHz (PC3-8500) 2GB modules?
There are two modules means notebook uses 4GB RAM.

But the 1066MHz can be reached only if the FSB (front side bus) would support 1066MHz too?

Greets

4 more replies
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L500 suddenly started to hang on shutdown forcing manual power off sequence next morning. "Shutting Down" message visible. On power up login process sometimes fails. I have resorted to starting in safe-mode and shutting down before "starting the day" normally to be on the safe side. Nothing installed but Adobe Air upgraded.

Any one else experiencing similar symptoms?

Answer:Satellite L500 - Won't shutdown

Maybe other programs (like adobe... something) are looking for updates and blocking shutdown or maybe you have some bugs on you computer. Scan computer for viruses and some malware.

4 more replies
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I have a Satellite L500 purchased in Portugal. My daughter has filled the keyboard with sugary tea. Fortunately the computer still works, but the keys are now very sticky and do not work properly.
I want to replace the keyboard. Will a UK spec board work on the computer? I changed the keyboard settings in Windows whilst using the Portuguese board.

Failing that, can I use a usb board with the laptop?

Answer:Need new keyboard for Satellite L500

> Will a UK spec board work on the computer?
Yes. Just be sure you have right keyboard designed for L500. You can get it cheap on eBay.
> Failing that, can I use a usb board with the laptop?
Of course.

1 more replies
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HI

I HAVE A SATELLITE L500 AND IT CANT FIND THE SYSTEM HARD DRIVE

PLEASE HELP

Answer:I can find HDD for Satellite L500

Hi

I don?t understand what you mean exactly;
You cannot find HDD for this notebook or cannot find Windows installed on HDD?
Can you boot Windows; yes or no?

PS: it would be really, really useful for all other users here in the forum, if you could spend a little bit more effort writing an posting here; means more info and more user-friendly text.

1 more replies
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Hi,

My brother's Laptop refuses to start up, It won't even let me get into Safe Mode by pressing F8, I have to hold the power on button but when I let go the power light comes on for about a second but then disappears.

This happened after It asked him to do a System Restore at start-up, but then it didn't boot up after that, Any help?

Answer:Satellite L500-DT1 won't Start Up

Hi,

Can you enter the Bios pressing F2 on powering up? Have you tried to restore from Hdd recovery? You say that has started after trying to do a System restore, so I guess the bootsect.exe corrupted... If you have Windows live Cd try to boot up from it.

6 more replies
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l500 is slow and hangs or takes ages to respond, Streaming is all so a problem, takes long to buffer

Answer:Satellite L500 shutters

Hi

Did you try new OS installation?
Try that using the HDD recovery option. (press F8 while powering the notebook and choose repair my computer)

Did you scan the OS for some viruses?
If not, do that!

1 more replies
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I would like to ask if this model can take video card with bigger memory or if this card can take bigger memory
''ATI Mobility Radeon HD 4500 Series (Microsoft Corporation - WDDM v1.1)''
Thank you .

Answer:Satellite L500-1D9 - GPU with more memory

Check please http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm
Toshiba doesn't support GPU upgrade so you cannot use more powerful graphic card with your notebook.

Unfortunately hardware upgrade is very limited and supported is RAM and HDD upgrade.

3 more replies
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Hi,

Does anyone know where in the UK (Web or email address) I can obtain a Hard drive caddy and screws for a Satellite L500-1XC. Part No.AM073000200 ?

Thks
Peter.

Answer:Satellite L500-1XC - Need HDD Caddy

Hi

What caddy do you need exactly?
An external USB 2.5? HDD caddy in order to connect the notebook?s HDD to an USB port?

As far as I know the notebook supports SATA 2.5? HDD so you will need an SATA USB caddy.

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Hi, I have recently bought a brand new toshiba laptop but I am already concerned that the fan automatically turns itself on and off every 30 seconds. It gets really annoying and I haven't known any other laptop to do it. is there something wrong with the laptop already or is it normal?

Thanks in advance.

Answer:Satellite L500 1XC Fan query

Try please to set ?cooling method? to minimum level. Notebook should run much quieter than before and without permanent on/off switching for cooling vent.

Power settings > for used power plan go to change power plan settings > change advanced power settings > Toshiba power saver settings > cooling method.

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Hi,

I?m looking for new keyboard for my laptop Toshiba Satellite L500-19x because it is broken.
I can't do anything now on my laptop and I don't want external keyboard so is anybody know where I can buy it?
I was looking on eBay and web but I cannot find it. Please help,
Thx, Seb

Answer:Need new keyboard for Satellite L500

Hi,

Maybe you should contact TASP (Toshiba service center) in your country. Replacing the keyboard it's not complicated procedure but requires some skills. They can replace it for you.

Greets

2 more replies
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Hi.

My notebook have a built in camera, and this camera thos not inicialize,

I ave done a HDD recovery, and after that the web camera software was not installed. I downloaded de this software an the camera drivers and instaled it in the laptop, but the camera, but the camera doesn't work any way.

There are some way to fix it?

Thank you.

Answer:Satellite L500 - Web Cam is not working

The question is: is cam hardware recognized and detected by the system or not?
Can you see it in device manager?

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I didn't use my laptop for 2 weeks and now when I try to turn it on there is no sign of life other than the power lights at the front when it's plugged in. It's not just a screen issue - there are no whirring noises or anything when I try to turn it on, I just get nothing.

So far I have tried:

A power cycle
Changing the power supply and battery with my dad's identical computer.
Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.
Disconnecting the DVD drive and turning on.

None of these worked.

Does anyone have any ideas?

Answer:Satellite L500-1XD will not turn on

Hi

> Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.

What you could try to power up the unit using the RAM modules which are used in Dad?s identical notebook.
In case this does not help, I would assume some kind of motherboard malfunction might be the reason why the notebook cannot be powered ON.

How to solve this?
I guess you have no many options; the faulty part needs to be replaced. But I think this is a matter of expense

1 more replies
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Hi all,

The DVD is not recognized when a dvd is popped into the laptop.
I have tried to reinstall the driver but no luck.
Does anyone have an idea?

thanks

Gunter

Answer:DVD is not recognized on Satellite L500-1XJ

It is not easy to say what is wrong there.
We don?t even know which DVDs do you use.

Maybe you should write little bit more about all this and offer some fact and relevant info. You know, for better understanding.

By the way, which driver you have installed again?

3 more replies
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Last week I bought a brand new Satellite L 500 laptop with Inter i3 processor, 1 GB ATI graphic card, 4 GB ram, etc.
Everything is OK in general, however, I find the fan to be very very noisy.

I used to own a HP Pavillion laptop and could hardly notice the fan while with my new laptop the fan noise is really loud.
Does anybody know if this is normal or if this could be fixed somehow?

I researched the internet for a solution but I could not find any and apparently nobody is complaining about the fan noise on L 500 laptops so perhaps it is me only that have this problem?

Thanks.

Stefano

Answer:Satellite L500 and Fan Noise

For optimal notebook usage use ?Balanced? power plan. Go to advanced settings for this plan and in Toshiba power saver you can find ?Cooling method? option.
Reduce the level there. I am pretty sure notebooks fan will be much quieter than before.

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Hi, My Satellite L500 won't boot. It will respond to F2 or F12 but just returns to a blank black screen with a flashing cursor as soon as setup is exited. I've removed/replaced battery and memory cards and also hdd but it has made no difference. I've tried F6 but this doesn't ssem to work. Anyone got any ideas please? Thanks

Answer:Satellite L500 Won't boot up

Hi,

What is the model number of your L500?

Have you tried running Recovery (by holding down the Zero key during Power On, or using the Recovery options in the Windows F8 Menu)?

2 more replies
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Help!

Just got the laptop out of the box (new) - turned it on.
Windows 7 Administrtaor account is locked and Other User won't recognise password / name.

Help!

Answer:Cannot boot Satellite L500 - new out of the box

Hi

Try this:
Power up the unit and press F8.
Choose Repair My Computer and then choose HDD Recovery.
The HDD recovery should start again and you should be able to reinstall the OS.

Good luck

4 more replies
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Hi,
I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

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hi everyone, i currently have a toshiba satellite L500, running windows 7, 3 gb ram 350gb hdd..

it was running fine until a fortnight ago, when my computor kept popping up message in the far bottom right hand corner saying windows error, critical error, youre hdd is missing, missing RAM etc etc, a window popped up telling me to do a system scan which i did and it came up with all these very bad errors.. it them popped up a program calle dmemory optimizer and told me to scan and do a defrag.. which i did.. and then teh next thingi knew, the hdd had disapeared from my computor, i couldnt access anything on the desktop, but could tab between the pages i already had open. then teh whole thing crashed.

i did a recovery on my own, and the error appeared to be fixed.. but then would only work properly in safe mode. so i took it to a repairer who charged me $188, reformatt teh whole drive, put on a copy of kapersky and office full version..

the day after getting it home, i noticed when i was typing things, the cursor would move about the page on its own, and id end up typing in the middle of what id already typed, sooo frustrating!! so the tech man suggested i download a program called touchfreeze.. and it fixed it..

now the last day or two, ill be in the middle of working on my laptop and it will just go to a black screen.. and it will resume when i press the mousepad, or it will completely turn off and go into sleep mode..
theres no settings on for sleep or hybernate,... Read more

Answer:Issues with my Satellite L500

Hey man you bomb us with all these issues and your last issue is pretty confusing.
Before we start discussion tell me one: do you use Toshiba recovery image (original operating system you got with your notebook)?

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Hi,





I am experiencing a "little" problem. Everything started with the following BSOD :

0x00009C (0x00000000, 0x8922c94c, 0x00000000, 0x00000000)

I managed to find out that the touchpad is faulty. I disconnected it , problem solved.



It was working fine until I noticed that only one core is working out of 2 (Intel i3 M330).

In the BIOS I found:



Dynamic CPU Freqency Mode - Always Low

Core Multi-Processing - Disabled



So I switched them on to:



Dynamic CPU Frequency Mode - Dynamic

Core Multi-Processing - Enabled



For first the windows 7 64bit crashed with the followind BSOD message:



STOP 0x0000009C (0x0000000000000000, 0xFFFFF88002F6BB70, 0x0000000000000000, 0x0000000000000000)



Since this message I can switch it on but there is no display, no response.

Is there any solution for this?



Modell: Satellite L500- 1QK

PSLS9E-01000SEN

Answer:Satellite L500 BSOD

>Since this message I can switch it on but there is no display, no response.

I?m afraid I don?t understand this? what do you mean by ?no display? exactly?
Can you see the Toshiba splash screen and can you access the BIOS properly?

From my understanding this BIOS should be set to default settings (in BIOS press F9 and F10 to save the changes) in order to get the same BIOS settings configured by Toshiba? then the BIOS should be configured properly.

Generally speaking the BSOD appears due to serious software or hardware problem.
In most cases the system recovery should solve system problems but if the BSOD would still appear even after the usage of recovery disk, then I would assume your hardware is affected.

This would mean that any single hardware parts like memory or motherboard should be tested

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I changed my operating system to windows 8 64bit , all hardware defined by windows except chipset & blutooth (I defined them once from Windows 7 another time from latest model like L830). but the function key not working (for wirekess/blutooth on/off ).

Is there any drivers for L500-21T for windows 8 64bit or from specific new compatible models drivers?

Answer:Satellite L500-21T & Windows 8 64-bit

> Is there any drivers for L500-21T for windows 8 64bit...
On http://eu.computers.toshiba-europe.com/innovation/jsp/checkWindows8Compatible.do?service=EU you can check if your notebook is supported for Win8 OS.

One more thing: your notebook has Intel HM55 Express Chipset. Interesting is that Tecra A11 with part number PTSE0E has the same chipset and it is supported for Win8 so you can try to use chipset driver offered for this Tecra notebook.

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Earlier, when I pressed my FN key some options were available on screen such as wifi, screen brightness, etc. but now, when I press FN, these figures don't appear. I can't turn on my wifi.

Plaese help. Thank you!

Answer:Satellite L500-1XC - FN key not working

Hi buddy,

Usually the FN keys are controlled by Value Added Package and Flash Cards Support Utility. I don?t know what OS you have but for Windows 7 and Vista you need these tools that you can download here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

First remove both tools and then restart your computer. Now install VAP and at last Flash Cards Support Utility.

Check this!!!

5 more replies
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hello,
I just bought a new Satellite L500-1EH, Windows 7 and none of my function keys work with the fn keys seem to work (meaning that when I press fn key + one of the function keys nothing happens). Does somebody know how can I solve it?

thank you very much,
Roni

Answer:Satellite L500-1EH - Nothing happens if I press a FN key

Hi

What do you think about installing the drivers for FN keys?
You have to download Toshiba Value Added Package that you can find on the Toshiba website.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I had a similar issue and after installing this Toshiba all everything works. :)

1 more replies
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Hi guys,

I recently bought a new Satellite L500-19X.
Had no real problems until the battery died last night and now it will not boot Wndows at all.

When i switch it on it comes up with the "Start Windows Normally" and "Launch startup repair" options. If i try and repair it loads some files then goes to a black screen with the cursor on it. If I start windows normally it just tries for a bit and goes back to those two options.

From what i've seen a lot of people have had similar problems, all o the sugested solutions have been unsuccessful for me though.

Can't load safe mode. Tried using the recovery disc that was provided and that just leads to the same black screen with the cursor. Also tried booting up without the bttery etc. that also didnt work.


I'm running (or at least trying to run) windows 7 which is already installed on the hardrive.

Any help or suggestions would be greatly appreciated, ive tried pretty much everything though.

Cheers for your time. Any help would be great.

Answer:Cannot recover my Satellite L500-19X

Hi

Hmm?. you?ve got a blinking courser in the upper left corner?
This looks more like an HDD or partition issue?

But try this:
Power up the unit and press F8.
Then choose ?Repair my Computer? and then choose (if possible) HDD Recovery.

If this is not possible then go to BIOS and check if the HDD is recognized (all details should appear).
If HDD is not recognized, then this would mean that your HDD is faulty.

If the HDD is recognized then there could be something wrong with a partition on the HDD?

In such case you could try to create an bootable system disk like WinPE:
http://en.wikipedia.org/wiki/Windows_Preinstallation_Environment

Then could format the HDD again and after that could use the recovery disk in order to reinstall the Win 7.

Greets

4 more replies
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Hy!

Where can I get the driver for the FN key?

Answer:Re: Satellite L500-1XZ - Where to get FN key driver?

Hello

You can download all drivers and tools here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

You need Value Added Package and Flash Cards Support Utility.

3 more replies
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Hi

I would like to restore my Toshiba back to the factory settings.

I have tried to press F8 during startup to acces repair menu, but the recovery wizard is not an option.
I have tried pressing 0 while starting up but no recovery wizard there either.

I can see the HDD folder at the drive E: but there does not seem to be an option for starting recovery there eihter

Any suggestions what to do?

Answer:How to use HDD recovery on Satellite L500?

Do you use original preinstalled OS hat you got with your notebook or own OS version?

Have you created recovery discs? If yes, use these discs for recovey image installation.

3 more replies
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Hi,

Just bought Satellite L500/01K upgraded to window 7 (32 bit).
Only Fn (F6 F7) key don't work.

Tried to uninstall TVAP and Toshiba flashcards support utility and reintall them, restart the computer and still don't work.
The Toshiba ECO mode utility also don't work but i think this could be because the screen brightness can't be adjusted.

Could anyone help on this matter. Thanks

Answer:Satellite L500/01K - Fn (F6 & F7) don't work

Hi WML,

That means all FN keys work without the FN keys for screen brightness control?

It would be interesting to know which versions of TVAP and Flash Cards Support Utility you have used for reinstalling. On Windows 7 you need the newest versions as far as I know, both must be released for Windows 7.
Check this!!!

If you reinstall the applications, remove all old versions first. Restart your notebook and then install TVAP firstly. After one more restart you can install Flash Cards Support Utility and all FN keys should start work.

Last but not least ECO mode utility should also be reinstalled. ;)

8 more replies
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Can anyone tell me if there is any drivers for a satellite laptop L500-1EK for windows 10 x64 cuz I looked everywhere and I didn't find any.
Thanks, George

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Can anyone tell me if there is any win 10 drivers and how can I update bios if I don't have a running battery , I keep the laptop plug in and I get a error message because I don't have more then 10% on battery

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Hi,

i had to recover my Satellite L500 ( windows 7 )after the originial hard drive crashed and I had to replace it with a new hard drive(Western Digital Scorpio Blue WD5000BPVT 500GB). I used the original recovery dvd but the installation stoped after the reboot while starting windows. with this error message: Setup Could not configure Windows on this hard ware.

Does anybody know a solution to this problem?
Thanks in advance.
Florian

Answer:Canīt recover Satellite L500

Hello Florian

Have you tried to install recovery image few times?
Does it always end with same error message?

3 more replies
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Hi there

I have a toshiba Satellite L500 and windows vista is full of AppCrashes, so i wanted to restore the windows partition.The problem is that I can't start windows recovery rom pressing F8 or hdd recovery pressing 0 key. When i press f8 and choose the windows recovery it just ignores me, shows me a blak sren and the menu again.
I tried using Hiren's boot to start, before my pen burned off, and i could the recovery partions, i just can't boot from them.

Thanks in advance

Answer:Can't recover Satellite L500

Hi Luis

To be honest I didn?t understand what happen exactly but check please follow Toshiba document -
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm
and check how it works.


Please post some feedback with exact explanation what happen when you try to start HDD recovery installation.

5 more replies
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Hi!

I would like to ask for your help in the following problem:

I bought a Toshiba L500-14Z (PSLJDE-001007G3) and I would like to use it with windows XP.
I read that I must find the drivers manually for my hardware-s, but I am not sure...
Which models have the same Chipset, LAN, Soundcard, Videocard, WIFI?

I found only this information, and it was not enough for me:
(I mean it is not too specific about the given hardware parts...)

- T6500 Intel GM45 Express chipset
(Any other GM45 Chipset driver can be used, or should I search for one with the same processor?)
(Is the soundcard included in the chipset driver? If not... what sound driver should I use? - I didn't find any specification about the soundcard.)

- Intel WiFi Link 5100 network adapter
(Is it LAN + WIFI?)

- ATI Mobility Radeon HD 4570

I would really appreciate your help!
Thx!

Answer:Satellite L500-14Z - Need XP drivers

Hi

As you said the notebook supports the Mobile Intel(R) GM45 Express Chipset.
The driver can be found here:
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=3032&lang=eng

The Wlan card is Intel WiFi Link 5100AGN and the drivers are here:
http://aps2.toshiba-tro.de/wlan/?page=downloads

The graphic card is a ATI Mobility Radeon HD 4570.
I think you will need to check some 3rd party pages for a compatible driver because I didn?t find anything on the Toshiba page?

8 more replies
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Recently I noticed that my newly acquired Toshiba Satellite Laptop's fan (Windows 7 64 Bit, Pentium T4300) is permanently running at approx. 50% (according to the Toshiba PC Health Monitor), even if there's 0% CPU usage.

Is this normal?
Or do I have to change some settings in the BIOS or something?

I also believe this effect started after a BIOS update which was released by Toshiba a few days ago...

Thanks in advance

Answer:Satellite L500-1C7 - FAN runs at 50%

Hi

Did you load the default settings in BIOS after the update?

Furthermore you can adjust the cooling method in Windows Power Options. There you can set the cooling method for each power profile, for example Maximum Performance or Battery Optimized. I would recommend choosing the Battery Optimized cooling method, it?s enough in my opinion and the notebook is more silent.
Check this!!!

Bye

1 more replies
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Hello fellow Toshiba users..

i had vista on my Satellite L500-12E and i installed XP while im waiting for W7 to arrive since it will take 60 days....

Can someone please point out which drivers i need to get these functions to work...

-Multimedia keys the ones beside the power on button ( sound on/off is the only one wich works).
-FN keys.
-Ethernet output.

Thank you in advance

Answer:Satellite L500-12E - Need some XP drivers

Go to toshiba.com and download the xp drivers , if you put your pc serial number it will indentify it automaticaly and give you the drivers , then just choose the ones you want , did you got any problem on installing xp? I got a L500 13W and i already got a BSOD on windows 7 , so i was thinking on installing xp...

2 more replies
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Hi All

Hope somebody could help me.
I have the L500-19X and the hard drive has failed.

How do I l know which one to buy to replace it.
I can't find any details anywhere

Many thanks in advance of your help

Answer:Satellite L500-19X - HDD has failed

Hi

You need an 2.5? SATA HDD.
Since SATA interface has no limitation, you should be able to use any SATA 2.5? HDD

Here are nice movies how to replace a HDD:
http://forums.computers.toshiba-europe.com/forums/forum.jspa?forumID=116

Greets

2 more replies
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Hi

i bought this computer about a month ago and for the past week it has begun freezing for no reason.

I could be using the internet or i could be using Word it could even just be sitting there idle and it freezes up.
Ctrl Alt Del dosent even work the only way to rectify the problem is turn the power off and restart. I brought the computer because i am doing a uni degree online and this really isnt helping.

Answer:Satellite L500 keeps freezing

Hi

Did you notice an higher temperature while notebook freezes?
In most cases an higher, internal temperature could be the reason for such similar notebook symptoms.

How about new OS installation?
Did you try this?

If not, I recommend running the HDD recovery which would allow you to reset the unit back to factory settings?

You should also check the RAM using an memtest tool...

10 more replies
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My laptop will not switch on unless the cable from the on off switch is disconnected and the connections are bridged on the motherboard. Any suggestions please?

Answer:Satellite L500-1DT will not switch on

Can you start your notebook if battery is removed and notebook connected to AC power supply only?

3 more replies
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Hello Everybody!
I am Tibor from Hungary. I am not a big forum user but now I would need a little help.

I have a Satellite L500-1GE and I use Windows 7 ultimate (64bit). My problem is the following:
I can not use the hotkeys (FN + F1..9 buttons) and so I can not switch on/off the wireless. It always work (the led of wireless always burn). I downloaded the value package, hotkey, accesibility driver but bootless. In base without drivers some application work (ESC, F1, F5, F6, F7) but I setup the value package nothing work.

The most important function for me it is the the wireless switching (FN + F8) because if it always work I can not use my notebook full accumlator capacity.

Could you help me about this problem?

Thanks so much for your help in advanced and I wish you a Merry Christmas and all the best for the NeW Year!

Kind Regards,
Tibor

Message was edited by: BVCI32

Answer:Satellite L500-1GE - Can't use hotkeys

Hi

For using the FN keys you have to install Toshiba Value Added Package and Flash Cards supports utility. Make sure that both versions are released for Windows 7 64bit already. If you choose a Vista version it will not work!

Here you can download all:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Value Added Package must be installed firstly. ;)

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Hi

My Satellite L500-1DT laptop won't start it goes into the start-up repair procedure automatically viewing the diagnostic and repair details it says it cannot determine what the problem is.
If I select the advanced options I am asked to select a key board but then I get a message that says you must logon on to gain access to the repair functions and all I can do then is reboot.

If I press F8 and try safe mode I just get the same repair features. I don't know what to do to proceed as all the options take me to the same place. Any help would be appreciated
Thanks

Answer:Satellite L500-1DT won't start

When you press F8 at start up can you see option ?Repair my computer??

Have you created recovery DVD?

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I'm currently having issues with my Toshiba Satellite L500 series. The problem being, I can run purchased audio CDs, as well as DVD movies, but I can NOT run DVDrom games. Music CDs automatically start up Media Player just fine, as well as movies with their corresponding players.. DVDrom Games (such as Dragon Age Origins and Left 4 Dead) will not read, nor be recognized. When I go through "Computer" and try to access the game, it says "No disc available. Please insert disc into D: drive". So from what I'm understanding, the CD/DVD rom can not be completely broken if it is reading all types, except for DVDrom games.

Can someone PLEASE help me with this! It's rather frustrating since my computer is just now at a year old! I'd hate to think all computer companies sell computers that fall apart after a year.... I was hoping it was different with Toshiba.

Once again, CD/DVDrom can read CDs and DVD movies, but NOT DVDrom Games. Please help!!! Thanks in advance!

Answer:Satellite L500 - Can't run DVD-ROM games

Hi adecker,

Maybe it?s caused due the upper and lower filters in registry. You should try removing it as you can read in this Microsoft Knowledge Base article:
http://support.microsoft.com/kb/314060

I had a similar problem that certain disks can?t be read anymore. So I went thorugh the forum and founded out to clean the CD/DVD drive lens by using a microfiber cloth. Be careful if you do this and don?t scratch the lens.
Check this!!!

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So today I decided to restart my computer because it was being a bit slow.

Now the whole laptop wont even boot up. In the picture that happens, then it brings me to the boot menu.
I try every boot option but it just brings me back to the boot menu.

When i try to system recover, the screen turns black after it says 'Windows is loading files'.
I havent done anything to it in the last 24 hours.

What it looks like when i boot up.
http://i.imgur.com/7bHA0h3.jpg

Answer:Satellite L500 won't boot

On the picture its visible that the notebook tries to boot from the HDD?. But obviously this procedure fails.
Therefore I would assume that the internal HDD does not work properly?
Probably the previous slowdowns were related to the HDD issues.

Try to boot from using a Linux Live CD or another bootable system live disk (WinPE)
Such ?Live CDs? don?t install anything on the HDD and usually even if the HDD would be faulty, the notebook could be booted up.

Finally I think you will need to replace the HDD in order to reinstall the system.

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I formatted my Satellite L500-1ZP (PSLS9E) and thought idd install win xp instead of win7 (dont have the backup disk/partition)
now when i start it up with the windows XP cd in it the blue screen "windows setup" starts but when its finished loading it gives me an error code:
"*** STOP: 0x0000007B (0xF78DA63C, 0xC0000034, 0x00000000, 0x00000000)"

I've read somewhere that I need to download SATA drivers for my laptop and make a windows xp installation disk with the SATA drivers on it???

I've tried searching these drivers but i dont know wich ones i need and how to make the installation disk
Do I copy my original windows XP home cd and put the drivers in a folder somewhere on the disk?

I hope someone can solve my problem because the laptop is just one year old and I dont really want to buy a new one...

Answer:How to install WXP on my Satellite L500-1ZP?

I just hope you have created recovery DVD before you have started to install own OS. After own OS installation you will not have access to recovery data anymore.

You are right. For WXP installation you need SATA driver. How to install WXP on newer notebook models you can read on http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm

At the end I must say that your last sentence is pretty confusing for me. You have bought notebook designed for Win7 and you want to use old WXP on it. Do you really think you must buy new notebook if you want to install WXP?

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Dear Forum members!

I have a Toshiba L500-1XR (PSLJHE-001001HU) device.

Its originally shipped with core i3-330M (C2) CPU.
I'd like to upgrade it to i5-520M or better CPU -which same socketed, and have same power consumption.

From this i5 CPU, there are 2 steppings: c2, k0
My CPU have C2 stepping.

My question is:
Is BIOS 2.00 supports K0 steppings CPU's also, or - downloadable newest(?) BIOS 2.10 supports K0 stepping, or not at all?

So, can I use all, same socketed CPU's, or C2 stepping's only?

I didn't find any relevant information on internet.
Where can I find more information about the BIOS changes?

Answer:Satellite L500-1XR CPU compatibility

As I see, 51+ person opened my question, but, still no answer.

IF is it so difficult question, please, provide me with an idea, where, how can I get this information?

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Hello,

sorry my english is not so good and I hope you can help me.

Today my dog run over my laptop and the key K is broken. The plastic on the key is broken. Is it possible I can only order the key K for myy notebook?
I bought the notebook in last year and I need my notebook every day. Thank you so much for your help.

Best regards,
palma72

Answer:The key K is broken on Satellite L500-R19

As far as I know you cannot order one single key but if only the small key cap is broken but small mechanism is not defective you can try to contact Toshiba service and ask for help.
I?m 100% sure they have enough defective keyboards and can give you this single key cap.

Pay a coffee and maybe you will get one. ;)

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My Satellite L500-13W got the cmos battery broken and now it wont post it just turn on the fan for a second and turns off right after
Is it possible to fix the cmos battery?

Answer:Satellite L500-13W is not posting

I forgot to say that my cmos battery is soldered to MB

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I have just purchased a Toshiba Satellite L500, switched it on and the first thing it is doing is going to the "System Recover Menu". Is this what it is supposed to do???

I selected the 64 bit option and now it comes up with a big "WARNING" that all my data will be overwritten. HELP please...do I go ahead with this system recovery stuff.

This is a brand new laptop never been switched on before.

Answer:Question about Satellite L500

This notebook model is not known to me but I presume your notebook is delivered with Vista 32-bit and Vista 64-bit operating systems. When you start it for the first time you must make decision which one you want to use.

If you choose 64-bit version other one will be deleted and you can use installed version only.
So think twice before you choose OS you want to use.

Later when the OS is installed first thing you should do is to create recovery installation DVD. If something goes wrong you will be able to install chosen operating system using this disc.
For DVD creation use please preinstalled "Toshiba Recovery Disc Creator". I am pretty sure shortcut for quick start you can find on the desktop.

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Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.

Thanks

Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:
http://backupmedia.toshiba.eu/landing.aspx

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Hello,
i can't install Windows 8.1 (Windows 8 is running successfull). Is this "by design" (maybe missing support for things like PAE, NX or SSE2. see http://windows.microsoft.com/en-US/w...is-pae-nx-sse2).

Thanks for help

Frank

Answer:Satellite L500-1C7 and Windows 8.1

If Win 8 runs on your notebook properly, then it should be possible to upgrade the Win 8 to Windows 8.1 too…

In order to get Win 8.1, install all Win 8 updates and then access the Windows Store to get the Win 8.1 update.

It should be possible to install the Win 8.1 update in case Win 8 is already up to date.

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I bought a Satellite L500 and brought it home the first day I froze, the only way to switch off was the on off button. Luckily the shop kindly replaced it for me. Took the second Satellite L500 home and the next day it did the same thing! It froze and I rang toshiba and they told me to run recovery disk, I did and it again froze after recovery?

Okay I went back to shop and they again kindly exchanged it for another L500 (why did I bother). Now 4 weeks later after being okay its started freezing again. Now this is a big problem! I am so dissapointed with Toshiba and quite annoyed of to. I rang them an have to ship it off, and telling me to pay an 82 dollar fee and its under warranty. This is not stress a uni student needs!

I decided to google these L500 series and apparently this is quite common the freezing thing? Can anyone suggest a solution?

Answer:Satellite L500 - Always freezing

What drivers are you installing? Maybe a printer driver or something is causing the freezing?

Did you install extra RAM? Run memtest to test the RAM for errors. www.memtest.org

Also try disabling the Wireless LAN. Some Routers can freeze laptops and require a firmware update

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I just purchased a new L500/00U, took it home, plugged it, turned it on and it has been in configuration mode with a few reboots for over an hour.

Is this normal?

Answer:New Satellite L500/00U keeps configuring

I?m afraid it is normal. Last week I got friends Satellite L500 and I have noticed the same.
To be honest I thought something was wrong with it but finally after almost a hour OS was installed and configured properly.

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Hoping someone can provide with me some insight. I'm buying a new computer and other than Harmon Kardon speakers, I don't seem to see a huge difference between the L500 and the A500 series. To be more specific, here are the models I'm looking at. As you can see, they differ in price quite a bit, so what's the story? Is there a huge difference in the system other than the speakers?

[http://www.toshibadirect.com/td/b2c/laptop-model.jsp?family=Satellite&model=L500] [http://www.toshibadirect.com/td/b2c/laptop-model.jsp?family=Satellite&model=A500]

And yes, I'm aware of all the customization options, but even if they have the EXACT same specs, that A series is still more expensive. Why?

Answer:Satellite A500 or L500 - which is better?

I would go for the A500, because its generally a higher end model with faster components.

The A500 has an Intel CPU and dedicated ATI graphics, compared to the L500D which has an AMD CPU and a slower ATI Graphics chip.

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I have a friend moving to NZ soon. What will she need to use her laptop. JUst a UK to NZ plug adaptor or new mains adaptor?

TIA
Trevor

Answer:Using a UK Satellite L500-1XL in New Zealand

> JUst a UK to NZ plug adaptor or new mains adaptor?

Yes, I think he will need just an wall adapter. The AC adaptor works worldwide.

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Having just purchased a laptop as above I am faced with the question of what speed DVD to use.
The John Lewis PC after sales help service advised me that times 16 DVD's sometimes cause trouble and that I should seek X8 and use these if possible although they say they are now almost as rare a hens teeth. The say that a X16 may be OK but X8 would be more reliable.

I have not booted up my laptop yet as am awaiting supply of X8 that I located on Ebay as advised DVD-R NOT + should be used. I note that the disc tray is marked Rewritable + leading to more confusion.

Will make copy of operating software when the X8 are received and not before.

Any advise or observations would be most appreciated

Answer:Satellite L500-19X -What speed DVD's should I use?

Since long time I always use the same DVDs and I have never, but really never noticed some burning problems, especially not creating recovery medias.
I use TDK DVD-R 1-16x speed empty medias.

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I don't find the model L500-1ET and its drivers. Is this model XP compatible?

Answer:Re: Satellite L500-1ET - Is it XP compatible?

Hi willy,

As far as I know the Satellite L500-1ET belongs to the PSLJTE series and therefore you can find all driver on the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I have checked this and it seems that your model is XP compatible. You can download all drivers for XP. :)

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brand new L500, downloaded a few programmes, all of a sudden, cant use the touchpad at all
i can use external mouse no prob
Thanks

Answer:Cannot use touchpad on my new Satellite L500

Is maybe touchpad disabled with FN+F9?
Please use this key combination and be sure touchpad is enabled.

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Can I change the CPU and GPU on my Satellite L500-210? If so, what is compatible?

Memory DDR3 2x2024 (4096 mb)
Chipset GM45
BIOS 2.10 05/06/2010
Socket P ( 478 pin micro FCPGA )
is currently INTEL DUAL-CORE T4500 2x2.3 GHz x64
GPU: Ati Radeon HD 4500 series 512 MB

Can I put a CORE 2 QUAD e.g. 9000 / 9100 / 9200 ?

Answer:Can I change the CPU and GPU on my Satellite L500-210?

Before we start discussion about this check please http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm at first.

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My New Satellite L500 1W1 Pro Freeze randomly.

I can't associate the freeze at any activity or any program.
The notebook freeze at startup or even afrer hours, with apparently no reasons (mouse pointer and keyboard freezed).

I've installed all the latest drivers and software available from Toshiba site.
I've tested the ram modules with different utility
I've tested the HD with various utilty and it's error free (only some SMART value like reallocation count)
I've disabled all settings regarding power management
I've controlled the temperature but it's ok when the system freeze, nothing strange BUT it freeze randomly.
At the end i've also uninstalled the graphic drivers and the system have installed the intel version automatically (now the system seems to be less freezzable).

I've uninstalled bluetooth and some other utility i don't use.

I don't know what other to try.

Windows 7 it's up to date and i've scanned the system with three different antivirus softwares + antispyware and it's clean, i can't uderstand what is the possibily cause

I won't return the notebook at the assistence becouse i'm sure that the problem it's not simply and becouse i've activated the Office Ready Product and i won't buy another licence key if the notebook it's replaced.

I need a goog PC for my professional activity and now with all this problems i need another notebook to work.

Please Help!

Answer:Re: Satellite Pro L500 1W1 - Freeze

Have you tried to restore the factory settings from hdd image or a recovery disk?

> I won't return the notebook at the assistence becouse i'm sure that the problem it's not simply and becouse i've activated the Office Ready Product and i won't buy another licence key if > the notebook it's replaced.

i don't see any problem to activate Microsoft office if you have a serial key. You can it do as much as you want. :)

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Hi All!

I have noticed that Intel have released new drivers for their 4500MHD graphic card, however, the one's released on Toshiba's site for my Satellite L500-1KK are older and are never updated as frequently as those released on Intel's site, my questions are:

1. Is it safe to use the new drivers from Intel for their chipset or should I stick to the ones released by Toshiba?
2. What possible differences are there between these Intel drivers and Toshiba's? ?:|

Thanks all!

Answer:Satellite L500-1KK - Which driver to use?

Hi,

You see, dude, If everything works fine don't touch the system with any driver update. I still run my laptop with the old drivers and satisfied.

> 1. Is it safe to use the new drivers from Intel for their chipset or should I stick to the ones released by Toshiba?

Yes, you can use intel chipset drivers and shouldn't be worry :)

> What possible differences are there between these Intel drivers and Toshiba's??

As I know, they are pretesed by Toshiba.

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