Computer Support Forum

Touchpad numeric keyboard, touchpad tuning itself on Satellite S50-B-15N

Question: Touchpad numeric keyboard, touchpad tuning itself on Satellite S50-B-15N

Hello Everyone,

My problem started after updating windows 8.1 to windows 10, of course!
First the touchpad just stopped working, for no reason.

My solution was to uninstall the drive and restart the laptop. And from time to time I had to do this proceed. Two weeks ago windows updated, and the touchpad issue's gone. . Unfortunately, another one appeared.

The feature "mousekey", which is turn it on at ease access to use the numeric keys to use them as a mouse, It's turning itself on. And doesn't matter how many times I turn it off, few seconds and it's on again.

I've tried uninstalling the drive, which after windows the last updating was "ELAN".

Then I replaced by the Toshiba drivers, which is "Synaptic", and uninstalled the drives ,the problem is the same. Because of that, I can't use my numeric key, which is annoying!! If anyone can come up with something I will be grateful.

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Preferred Solution: Touchpad numeric keyboard, touchpad tuning itself on Satellite S50-B-15N

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hello Everyone,

I have Toshiba satellite s-50. My problem started after updating windows 8.1 to windows 10, of course! First the touchpad just stopped working, for no reason. My solution was to uninstall the drive and restart the laptop. And from time to time I had to do this proceed. Two weeks ago windows updated, and the touchpad issue's gone.
. Unfortunately, another one appeared. The feature "mousekey", which is turn it on at ease access to use the numeric keys to use them as a mouse, It's turning itself on. And doesn't matter how many times I turn it off, few seconds and it's on again. I've tried uninstalling the drive, which after windows the last updating was "ELAN". Then I replaced by the Toshiba drivers, which is "Synaptic", and uninstalled the drives, the problem is the same. Because of that, I can't use my numeric key, which is annoying!! If anyone can come up with something I will be grateful.

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Relevance 102.37%

Hello Everyone,

I have Toshiba satellite s-50. My problem started after updating windows 8.1 to windows 10, of course! First the touchpad just stopped working, for no reason. My solution was to uninstall the drive and restart the laptop. And from time to time I had to do this proceed. Two weeks ago windows updated, and the touchpad issue's gone.
. Unfortunately, another one appeared. The feature "mousekey", which is turn it on at ease access to use the numeric keys to use them as a mouse, It's turning itself on. And doesn't matter how many times I turn it off, few seconds and it's on again. I've tried uninstalling the drive, which after windows the last updating was "ELAN". Then I replaced by the Toshiba drivers, which is "Synaptic", and uninstalled the drives, the problem is the same. Because of that, I can't use my numeric key, which is annoying!! If anyone can come up with something I will be grateful.

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Hi.

Have recently downloaded Opera browser & find the Synaptics scroll function no longer works !
All other funtions seem OK & scrolling is still fine with MS Explorer
Can anyone tell me if this can be fixed ?
[Using a Satellite 5200-902]


Also Touchpad light goes out after 5 seconds.[This is normal]
Does anyone know if it is possible to find the code & change this to say 60 seconds ?

Any help with the above would be appreciated
Thanks

Answer:Satellite 5200 - Touchpad scrolling in Opera / Touchpad backlight

I?m not sure but I think the Opera explorer doesn?t support this option.

But if the Opera supports this option so maybe you have to enable it only in the Opera settings?
But sorry I don?t use the explorer and therefore I can?t give you a exactly instruction hoe to do it.

But play around with the settings or visit some Opera support sites

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On my laptop Satellite L20 not working keyboard and touchpad, but keyboard work in BIOS, USB-ports also not working (USB mouse).

Can i get update file for BIOS(traditional updating from boot CD, not OS!)

Sorry for my bad English.

Answer:Satellite L20 keyboard & touchpad not working but keyboard work in BIOS

If the traditional BIOS update is not available on the download page the only way to get it is to contact nearest authorized service provider. They have all versions.

But this keyboard and mouse issue is really strange. can you use it if you start operating system in ?safe mode??

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Hello

I bought a Toshiba Satellite A80-154

The Keyboard doesn?t work.
I see the light but no key worked. The same with the touchpad.
I can?t go into the Bios.

When I plug a USB mice and keyboard in works fine.
I search for a new one in Ebay. The cheapest offer 24$+6$!

I see in the Windows system the keyboard and touchpad with a !
I don?t know what the problem is but it is not a Windows prob.
it doesn?t work either in Bios.


Thank you for Help

Answer:Satellite A80-154 - Keyboard and Touchpad don't work

Hi

It looks like a hardware problem.
If the warranty is valid you could contact the ASP in your country for a hardware check.

If the warranty is not valid you could firstly check if the keyboard cable was connected to the motherboard properly.
If it?s connected properly then a keyboard malfunction is possible and it would be advisable to check if a replacement would help to solve this issue.

The compatible parts can be ordered also from the ASP in your country.

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I apologize in advance if this has been answered elsewhere. I have Satellite a105-s2194. The keyboard and touch pad stopped working after I edited my registry to fix my dvd burner. I've tried a usb mouse. It shows up but also doesn't work.I can't do a system restore without a working mouse or keyboard so I'm kind of stuck.
I checked the BIOS and everything is as it should be. Keyboard works in BIOS and system utilities menus.
Any suggestions would be greatly appreciated. Thank!
 

Answer:Satellite keyboard/touchpad unresponsive

BIOS provides USB support before Windows starts which is why it works in BIOS but not Windows.

I suggest the best place to start is recovering your files/folders. You can probably just skip to Step 2 for your case See How to recover your folders/files when Windows won?t boot

Then you can comfortably try fixing your computer (which might need a full reformat/reinstall)
 

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on win 8.1 keyboard and pad are not functionning anymore, maybe was a auto driver update. i tried to remove battery, reinstall drivers. i am writting this with visual kb, annoying. usb works well.

what can i do ?

Answer:Satellite C70-A-119 - keyboard and touchpad out of order

Does keyboard work when you start your notebook and use F12 to enter boot menu?
Have you tried to roll back OS to earlier time using system restore option? Test it please?

2 more replies
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Hello,
I can't use my touchpad and keyboard together to play browser or light games.
I tried searching it up but nothing help.
Any can help me
Model: L50D-C
Thanks

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Ok,

I can't seem to find a way of fixing this or the cause of the problem.

Here it is:

I haven't had the laptop for that long and already thinking it is a terrible thing. When I start my laptop there is like a 70% chance of the keyboard not starting (this is up until it gets to the windows login) then around a 15% chance the touch pad wont start. If the touchpad wont start then I just shut down the whole laptop and start again but there is a chance with the laptop that if I use the on screen keyboard to login then the keyboard will start working again. (around 80% chance) I am getting sick of it.

I probably should have written this in code.

Any ideas on how to fix this?

Note: I have tried uninstalling, reinstalling and rollback the drivers, even searching for the most current.

Thanks,
Emz

Answer:Satellite P850 - Keyboard + Touchpad issues

Nobody Know??

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Hi

I have just baught my GF a refurbed Toshiba laptop for her 21st birthday from a reliable source, its a Satellite Pro L300.

I started it up did all the setup stuff it told me to only to find that the touchpad and keyboard will not work AT ALL.
The keyboard caps lock key doesn't even light up when I press it,
I've downloaded all the latest drivers for EVERYTHING inc. the touchpad, this has made no difference,

I'm running out of ideas fast and coming to terms with the fact that the keyboard and touchpad might be faulty and as a result ill have to give my GF a faulty laptop for hewr 21st, not happy :(

Does any1 have any ideas?

Thanks :)

Edit: OK, very odd, right after i sent this message i tried the keyboard one more time and it works fine?
Could it be something 2 do with the downloading of the VAP package?

The touch pad is still knackered even when i try the fn + f9 combo?

2nd Edit: Ok now the keyboard has stopped working again!

WHAT ON EARTH!?

Answer:Satellite Pro L300 - Keyboard and touchpad issues

Hi

Looks like a keyboard issue?. who knows why it doesn?t work? looks like something would be wrong?
I recommend visiting your dealer and asking for replacement?
Otherwise you could contact the ASP in your country for a fix?

I think this is everything what you could do?

Good luck

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Hi,

I have a lots of problems with my Satellite A300D-11S (for Adriatic region).

I have Windows 7 Ultimate with installed all drivers from Toshiba site. Everything works perfectly .... but..

When I first time power-on notebook, graphic driver cannot initialize, keyboard doesn't work, and touchpad is froozen. In this situation I can use external USB mouse and keyboard, Internet (WLAN,LAN), Sound. When I reebot the system, Windows 7 loads and works perfectly and I can work 3-4 hours. After turning off notebook and power-on after 30 minutes, 1 hour, or 6 hours, problem is still present again :(

Then I reinstalled all system from zero, use newest drivers update and problems is still present. I tried this 3 times, but I havent got idea what to do. Sometimes when I close lid of my notebook, and later when resuming from stand-by touchpad and keyboard are frozen.

Notebook have warranty but last time, service replaced mainboard and Cpu. Maybe notebook is defective?

Thnx, and sorry about gramatic errors

Answer:Satellite A300D-11S - Keyboard and touchpad freezes

Hi

> graphic driver cannot initialize, keyboard doesn't work, and touchpad is froozen. In this situation I can use external USB mouse and keyboard, Internet (WLAN,LAN), Sound.
For me it sounds like that just the internal input devices (keyboard and touchpad) don?t work anymore and they should be replaced.
What do you think about this?

You can contact your authorized service provider. They can exchange both parts for you.
Check this!!!

Regarding your display driver issue you should update the driver and install latest BIOS version.

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Hi!
I have a problem with my Satellite L305. Keyboard failed first. I have restored windows and then touchpad failed, but keyboard started working.
When touchpad is enabled in BIOS, keyboard and touchpad don't work in windows. When touchpad is disabled, only keyboard works in windows. In BIOS keyboard works every time. Everything is plugged as should be. Fn+F9 doesn't change a thing. Newest synaptics driver is already installed, but laptop doesn't see any touchpad.
Could anyone help please?

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The laptop is just over 1 year old and has been working ok until recently.

First symptoms were keyboard and touchpad not working at windows 8 login page. Pressing power to put laptop in sleep and pressing again often got them working.

This progressed to the keyboard and touchpad not working at random points whilst using the laptop.

Finally blanked the HDD and restored windows 8 alone, the laptop still BSOD's fairly frequently - refuses to install updates required for 8.1 and the keyboard and mouse often do not work even in the BIOS setup page. I have reseated the RAM and HDD.

Running out of ideas, the keyboard and touchpad do work and so I would assume that their connections are OK - but frequently they just stop.

Any ideas appreciated?

Thanks

Answer:Satellite C850D-11Q - Keyboard and Touchpad not working

Sorry forgot the model - C850D 11Q

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Hi,
I have a Satellite A660-133, when I use the keyboard or the touchpad I can hear many vibrations from the case of the laptop. I think it is not normal but actually the same model showed in shop does the same. What do you think about it?

Is there anybody who has this model and who is able to tell me what is his experience about that?

thanks!

Answer:Satellite A660-133 - Vibrations when I use the keyboard or touchpad

Hi davmat,

I?m not Satellite A660 owner but friend of me has one. He never told me about such a problem expect that?s a great notebook with powerful hardware and he love the design. I must agree with him that?s a great notebook from Toshiba!

Anyway, if you think it?s not normal you should contact an authorized service provider in your country. The guys can check this problem and maybe you need a new keyboard but this can be exchanged under warranty.

You can find a list of ASPs here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

Good luck! :)

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Satellite C660-28H

Win7 64bit

antivirus Kaskpersky deleted "system32/driver/cekbfilter.sys" file for keylogger reason (Kaspersky Support said It is mistake of Kaspersky antivirus, file is not virus or virused), and after I restart OS I find keyboard and touchpad not working at all.

Also I already asked about this at [US Toshiba Forum|http://forums.toshiba.com/t5/Keyboards-Touchpads/satellite-c660-cekbfilter-sys-deleted-and-no-keyboard/td-p/364673] and there was advise to ask here too

I can not use Windows recovery (do not have recovery point) , and I do not want to do full recovery to factory default - there are many soft and personal data stored.

So Is here way to recover drivers? As I already said at US Toshiba Forum - I already tryed delete touch pad driver and instal from Synaptic official website, and I not changed anything.

Also I think antivirus may delete not only file, but do some fixes to remove "wrone" driver

Answer:Re: Satellite C660 - keyboard and touchpad are not working

Huh it is very stupid situation now. I never had such problems but it will be interesting to find solution to this.

Have you tried to connect external mouse, just to see if this can work? I mean it is much easier to use windows with mouse and choose different options.

If this works try to open device manager and properties for keyboard. There you can find option for driver update. Check if some driver update can be found. Fact is that keyboard uses standard Microsoft driver so f you are online maybe some driver can be found.

Of course best and easiest solution for you is recovery installation. If you don?t want to do this try to find right drivers using such driver update option.

One more thing: if you have so important stuff saved on HDD you can remove it from your notebook and connect it to other PC/notebook as external device and make backup. After doing this you can install recovery image and problem is solved.

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I own a sattelite C870-13E computer since august.

Yesterday for no apparent reason, my touchpad stopped working. (no, I didn't turn it off)
Not really bothered by it, i kept working on my computer for several hours.
It then occurred to me it might be a little bug, so I decided to restart my computer.

When it turned back on, not only my touchpad didn't work, now nothing on my keyboard responded, not a single key. I updated drivers, bios, ran a virus scan, rolled back my computer to a few days earlier, nothing helped.

The strange thing is that the keyboard still responds when i hold the 0, F1 or F8 keys, as well as enter and arrow keys to get in the menus before windows starts up.

Using those, i used the toshiba recovery to set the computer back to factory settings.
Despite all that, keyboard and touchpad are still out.
I really don't understand, since it works during startup it can't be actual materialistic damage!

Now i'm getting frustrated cause i have no more solutions and typing with on-screen keyboard is really slow! =p

Any help?

Answer:Keyboard and touchpad don't work on Satellite C870-13E

Hi

I think it?s a hardware malfunction because you already tried the system recovery and the keyboard does not work even if using factory settings.

But it would be interesting to know if the USB external keyboard would functions. Can you test this? In my opinion if the external keyboard would works properly, then this would mean that your internal keyboard is faulty and needs to be replaced.
I?m wondering if the touchpad fault is related to the internal keyboard malfunction.

However, I think the warranty should be still valid if you purchased this unit in August. So get in contact with service and the guys should fix it free of charge!

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Hello i have a problem.

The first time than i start the computer, the touchpad and the keyboard don?t run, and i must to connect a mouse-usb for to restart the computer. And in the second time, the touchpad and keyboard run correctly.

I have a Toshiba A300 and I have Windows 7 Ultimate 32bits
What could I to do for solve this problem?
My English is very bad but I hope you understand me and can help me.

Greetings!

Answer:Satellite A300 - touchpad and keyboard problem

According to your message you have to reboot the notebook in order to get the keyboard and touchpad working properly.
Possibly there is something wrong with the drivers for keyboard and touchpad?
As a first idea I would recommend to refresh the OS.
This means that you should check if a new OS installation could solve this problem.

Keyboard driver is a part of the windows OS so I think this should be checked.

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In an attempt to get the FN key working again, I installed the latest 'Flash Cards Support Utility', which has made the problem considerably worse. No keys on the keyboard work (there is still power going to it, as the number lock light is lit) and the touchpad doesn't respond either, along with its buttons.

I'm guessing it was something to do with what i just installed but i don't really know where to start. I have a usb mouse and a spare keyboard so am able to use the laptop but would be very grateful for any help fixing it.

Thanks

Answer:Satellite C660 - Keyboard and Touchpad failing

Before we start the discussion one question: do you have problem with FN keys only or you cannot use whole keyboard?
What is with touchpad? Is touchpad maybe disabled? Have you installed Synaptics touchpad driver?
It is really not easy to say what is going on there but maybe you should install recovery image and test functionality with ?factory settings?. I mean with clean OS installation everything should be OK. If not there must be some hardware problem.

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Hey peeps, how are we all?

I have a funny problem here. the touchpad and keyboard do not work in windows or the BIOS, if I reboot the computer the same happens whether its just on battery or through the mains.

If I take the battery out then replace it and reboot the keyboard and mouse will work absolutely fine until I reboot it next (unless i remove the battery again).

Is there something that gets reset that would stop the touchpad and keyboard working?

Thanks alot,

James.

Answer:Satellite Pro L40 Keyboard + Touchpad inop after reboot

That?s a strange issue.
Did you try to update the BIOS? Check if you use the latest version and update it if a newer version is available.

Generally it?s not easy to say what could cause this issue?
To be honest I never heard about a similar issue?

So check if an BIOS update will help to sort this out? if not I would recommend contacting the ASP in your country for a solution!

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I have same problem as many people are facing with (Toshiba Satellite A300-21H PSAG8E-05J00TEN) . I'm sure touchpad is not disabled.
Windows VISTA clean installation - touchpad & keyboard half of the time are working half of the time not. I'm sure it's not a driver problem (if it's not working device manager says there was problem with device..) . I've already tried 5 different drivers..
I am facing issue from the time i bought it.. I thought there might be problem with OS, today i installed UBANTU but facing same issue (Mouse pad stops working after some time) with this OS tooo.. I am sure that its problem with Hardware not with OS or any driver..

Can please any one tell is there any solution for this...

Answer:Satellite A300 - touchpad & keyboard issues

I have Satellite A300-1LI and it is also PASG8E but I didn?t notice any problems with touchpad or keyboard. At the beginning I used it with original Vista image but about a year now I use WXP and Win7 as dual boot. No problems at all.

If you have noticed this strange problem from the first day why you didn?t contacted Toshiba service and asked for help?
I can imagine there is some hardware problem but I don?t know what do you want to do alone about it. do you want to exchange keyboard or touchpad alone.

Keyboard replacement is not a big deal but touchpad.....

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I somehow lost connection to the touchpad mouse. How can I activate it again by use of the keyboard (I don't have any external mouse)?

Asia ;o)

Answer:Satellite Pro M70 - How to activate touchpad mouse by use of keyboard?

Hi!

You can enable or disable the touchpad with FN+F9.
Check this!!

But normally you could also find this information in your user manual.

Bye

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After I updated the drivers of my keyboard and touchpad they wont respond or freze when the xp boot screen appears.
Oh and it works before that.

What can I do ?

Answer:Satellite A10-S177 touchpad and keyboard don't respond

Hi

Sorry mate but I don?t understand how you have updated the keyboard driver?
The keyboard driver is a part of the Windows OS so it cannot be updated manually?

Check if you can boot in safe mode.
Press F8 and then choose safe mode. Then you can try to reverse the OS back to the early time point before the OS has been muddled up.

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This is the second time this has happened to me
However last time a system restore fixed the problem, this time system restore didnt work.

I can use my keyboard on startup and in safe mode but that is all.
I am currently using a USB keyboard and mouse.

I have tried almost all of the suggestions with no joy. please help.

Answer:Keyboard and Touchpad wont work on Satellite L

Hi

There are no many options which could solve this problem.
It can be a hardware problem or software related issue.

Can you use the internal keyboard within the BIOS?
Check this.
If this would not be possible, I assume the hardware is faulty.

Additionally I recommend testing the keyboard and touchpad using the factory settings.
Recover the notebook and check if the keyboard would functions?. Otherwise you will need an helps from an notebook technician in order to replace the keyboard and touchpad

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Hi,

my touchpad stopped functioning properly half a year ago. Additionally it blocks my keyboard as well. If I go to sleep mode then start the notebook again then the keyboard starts functioning but not the touchpad. Then at some days touchpad comes back to life and works for a while perfectly.

Also, the notebook has started to heat up recently, especially around the touchpad's place.

I have my drivers installed so I guess that it should not be a problem. What can be?

Thanks.

Answer:Satellite A300 - Touchpad and keyboard issues

Hi buddy,

Maybe you should update the touchpad driver. You can download driver updates on official Toshiba website:
http://eu.computers.toshiba-europe.com

There you should find a newer version of touchpad driver.

Regarding the keyboard it would be interesting to know if the same happens with an external one. Can you test this please?

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I have problem with keyboard and touchpad. Laptop is Satellite A300-1G5

I have Vista home premium and when I power computer on, I must put password in user box then my keyboard and touchpad don't work.

In Bios my keyboard working but when Vista starts it does not.

How I solve this problem?

Thanks!

Answer:Satellite A300-1G5: Keyboard and touchpad do not work

Hi

First of all please check the device status in the device manager.
Please check if the keyboard and touchpad are listed correctly without any yellow exclamation marks.

But you should try to reinstall the drivers again even though the keyboard and the touchpad were recognized properly.
In this case I would recommend removing the keyboard and the touchpad from the device manager and then you should reboot the notebook once again.

After Vista has rebooted the both devices should be recognized again and should work.

Please check this!

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After one month of normal usage one of my school's L300's keyboard and touchpad stopped working. It was reported to me and on the advice of our technician I used the cure disc to reinstall everything back to original state. However, this did not solve the problem. Now I need to go through the normal setup screens and am required to enter a user name which I cannot do! This means I cannot check the drivers etc. The keyboard works fine when in BIOS, but not once windows boots up.

Answer:Satellite Pro L300 (PSLB1A) keyboard and touchpad issues

Hello

Set the BIOS settings to default and try again.
When recovery installation starts can you use keyboard (arrows, ENTER) or mouse in Toshiba recovery menu?

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Hi everyone.

I was hoping someone could help me with a problem I'm having with my Satellite 5200-802. The Keyboard will not work evn though it shows in device manager and report it as working fine. I have updated the BIOS and tried a lot of other basic stuff so any suggestions would be greatly appreciated.

It may be worth mentioning that I also cannot get my touchpad driver to register.

Many thanks.

Answer:Satellite 5200-802: Keyboard and touchpad dont work

Hi

Do you get an error message or do you have any bed signs on the screen?
Can you use the keyboard to access the BIOS?
If yes then the keyboard was recognized and works!

If you cannot use the keyboard running OS then I would recommend to delete the keyboard device from the device manager and to restart the notebook.
After new OS reboot the keyboard should be recognized again.

But I think that you will be not able to access the BIOS.
Due to the fact that the touchpad does not work too, I presume the hardware is faulty or there is no connection to the motherboard. Maybe a lose cable?

Maybe you should check this. But note; if you have no experience contact the notebook technicians. Bye

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Hello,

I'm looking for suggestions or ideas how to deal with the keyboard and touchpad problem, which occured right after I've installed new OS. I changed from Windows Vista to Windows 7, since then both my keyboard and touchpad become inactive after a few minutes from system start. It doesn't matter whether I write anything or not, the device works for a short time and then turns off automatically. I tried to find driver updates but didn't manage to come across anything that could possibly be the solution. It's difficult to work with on-screen keyboard so I hope you'll be able to help me.

Thank you in advance,
perkit

Answer:Satellite A300-1AL - keyboard and touchpad issues after OS change

I have a similar problem with my A300-09Y I upgraded from vista to windows 7 and
most of the touchpad buttons work but the media symbol which used to turn on wmp doesn't work anymore
I'm sure the actual button is fine, but I don't know why its the only one that wont work

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Hello everyone!
I have just bought new Satellite Pro L850 with windows 7 64bit on recovery partition.
I have a big problem cause internal keybord doesn't work under the windows. Under the bios i can do everything i want. But from windows first configuration ( i cant even set computer name and user name) , keyboard doesnt work. I have clean windows version ( with toschiba programs - recovery partition).

It seems that is not a hardware problem cause under the bios keybord working.

Extra i have update the bios to newest version 6.50, but didnt notice any change.

Please help me with this issue, cause i dont have any more idea what to do now.

Good day and w8 for answers

pcz

ps. external keybord on usb working!

Message was edited by: pcz

Answer:Satellite Pro L850 - keyboard/ touchpad doesnt work

The whole story sounds unbelievable. Brand new notebook and keyboard is not working???
Install recovery image again and check if the situation is the same. If the problem persists contact your local dealer, explain the situation and ask for exchange.

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Hello

I have SATELLITE A200-10W ,HOME PREMIUM installed with SP1. I am using it more than one year. All of sudden what happened that my laptop stop responding and then I restarted it.
My touchpad and keyboard stop working but i logon into window user through ONSCREEN KEYBOARD.
Inside device manager i have WARNING icon on keyboard and inside it is written under DEVICE STATUS that

?Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.(CODE 39)."

i8042prt.sys and kbdclass.sys files are attached as driver detail.

My keyboard is working during BIOS and even when I boot with bootable CD as WINPE operating system, my keyboard is working, even typing everything inside that environment but not in normal window.

I tired restore my laptop
LAST GOOD CONFIGURATION
Enforce unsigned driver
SAFE MODE (not working even)

Downloaded some software like driver detected etc, but ....... NO RESULT.

I don't want to go for WINDOW RECOVERY CD for OS to re-install
I have a lot of settings, I don't want to erase...

IS THERE ANY SOULUTION FOR IT?

My Warranty is already finish after one year

pls help and reply.........

Answer:Satellite A200 - keyboard and touchpad drivers cannot be loaded

Problem has been solved after SYSTEM RESORE into SAFE MODE.

Thanks to system restore tool, which finally save my window

I hope my this post will help future people to resolve their such issue.


khuram ~

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I have a Toshiba Satellite U50T-A-10F which did the usual turn off and update last night however when I turned it back on the scroll mouse and keyboard won't work I managed to get in on because the touchscreen is still working but does anyone know why it would of updated then won't work?

Tried phoning support but only open Monday to Friday, I did take out extended warranty thank god!

Answer:Satellite U50T-A-10F - keyboard and ELAN touchpad not working

Having the exact same problem here, having to type on the touch screen as my keyboard and mouse have suddenly stopped working. Very annoying as I really need to use my laptop at the moment. Any suggestions on how to fix it are very much welcomed.

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Toshiba Satellite 15.6-Inch Touch Screen Laptop (S55T-B5282)
Found laptop in Advanced Startup options with the CAPS LOCK and NUM LOCK buttons lit but unresponsive and touchpad dead as well. Plugged in USB keyboard and mouse, backed up data in safe mode, factory reset, but still CAPS LOCK and NUM LOCK buttons lit but unresponsive and touchpad dead. Naturally the warranty expired in Jan. 2016. Trolling the Toshiba community forum, lots of chatter about this but no real resolution. I don't see anything in the BIOS either. Suggestions? Thanks!

Answer:Satellite Boot Loop w/ dead Keyboard & Touchpad

If you can access safe mode using a USB keyboard and mouse can you do a System Restore to a date before the problem? If you have not backed up data on the desktop after the restore date move it to My Documents before doing the System Restore.

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Hi,

My daughter's Toshiba Satellite Pro A100 has developed a couple of faults.

Firstly, the keyboard displays random characters such as a stuck key would. eg, if in Google or Wordpad the system will at random type a single character over and over again even when no key is pressed. Occasionally it will also open windows or programs as if the 'enter' key has been pressed, or cycle through desktop icons.

Secondly, the touchpad is non-responsive and cursor operation isn't possible from the touchpad or buttons. I don't know if the two are related.

She assures me she hasn't spilled anything on the laptop, so any help would be appreciated to rectify these faults.

Thanks,
Brian

Answer:Satellite A100 - Keyboard and Touchpad don't work properly

Hi

Can you notice the same issue with external input devices?

If not it?s time for an authorized service provider. I think the keyboard and touchpad must be replaced and the technicians can help you.

On the Toshiba website you can find a list of authorized service provider.

Good luck! :)

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Hello,

I installed Windows 8 on my satellite P300-156 and now I encounter a big problem.
My keyboard freezes when touching the touch pad. In addition, the microphone does not work when the Windows Device Manager indicates that's ok.

There is no driver windows 8 for this laptop...

Answer:Re: Satellite P300-156: keyboard freezes touching touchpad - mic does not w

Did you install Windows 7 drivers in Win8?

That may be the problem.
You should hunt around for compatible Win8 drivers from newer models that support Win8.

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Hi folks, I'm new here and hope you can help me.

I have a Satellite L750D here which has a strange Keyboard/touchpad issue.

Recently my screen has been replaced and I toke the opportunity to replace the DD with a SDD.

I used the OS restore cd's which I created from the recovery partition and completely reinstalled Windows 7 64-Bit from those.

Everything seemed to work well until after the last reboot.

Then my after reboot, the keyboard wasn't working and neither the touchpad.
I tried rebooting / shutting down and starting again, no change.

I connected an USB keyboard and mouse, both work perfectly.

I reinstalled the touchpad drivers from the Toshiba website, still no change.

I then closed the lid and let the notebook go into sleepmode/hibernation and found that when I opened the lid/screen, that the keyboard was working again, but not the touchpad.

Fn-F9 made no difference.

I then pressed the button above the touchpad, but the touchpad remained dead. But after pressing that button, the keyboard went dead too!!?
Switching the button for the touchpad on/off made no difference, both keyboard and touchpad remained dead.

Rebooting made no difference either.

Throwing away the drivers in safe-mode led the drivers to be reinstalled, but both keyboard and touchpad remained dead.

The only thing to bring the keyboard back to life is closing the lid and going to sleepmode/hibernation and reawakening the notebook.

But press the button above ... Read more

Answer:Satellite L750D - Strange Keyboard/touchpad issue

I connected an USB keyboard and mouse, both work perfectly.



This is really strange… from my point of few, if the external keyboard and mouse works properly, then the controller should be OK, and this would mean that the malfunction must be related to the faulty keyboard / touchpad.

But at the other hand, you said that the keyboard works properly booting from Linux Live CD.
To me this makes no sense and I’m confused…

Anyway, since the notebook has been disassembled in order to replace the screen and other parts, I think something went wrong during this procedure and probably a part was affected…

In my opinion it’s advisable to replace the keyboard and to check if it will fix the issue.

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Hello everybody

I have a serious problem in my Satellite A300-243. I installed using a CD a driver for external keyboard and after I restarted both keyboard and touchbpad stopped working and taking any order when I reach the vista welcome page.
What should I do because you know even I cant enter the windows to uninstall that driver.

Any way to do it while windows starting up?

Answer:Satellite A300-243 - Keyboard and touchpad stopped working

Hello

Why you installed a driver for external keyboard? I never heard about such drivers?

Anyway, you should try to boot in safe mode and then you are able to remove external keyboard driver from software list. After restarting in normal mode, the touchpad and keyboard should work properly again.

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Hi,

this laptop Satellite L300D is not even a year old and it is giving me a heck of a lot of issues.

About 3 times a week the touchpad will just stop working (after going around crazy & clicking stuff on its own)
When I plug in a mouse it works.

Today the keyboard gave up, after a re-boot it will allow me to type in my password but after that its dead.

Please help.

Answer:Satellite L300D touchpad and keyboard wont work at all

Did you install mouse drivers for your external mouse? Sometimes they can cause problems with the internal touchpad.

Otherwise you should send the laptop to an Authorized Service Partner to get it repaired under warranty.

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I have a Toshiba Satellite A110, bought a couple of months ago. In the last few weeks it has started randomly locking the keyboard and touchpad (with or without external mouse plugged in - though external mouse always works).

Now there are power up issues, with the system hanging at the Toshiba Bios screen, may fully boot up maybe one time in five.
Wireless network acquisition is also very temperamental. I have tried everything software I can think of (new drivers/virus scan/uninstall-reinstall), with the exception of a full Toshiba back-up disk reinstallation.

Any advice would be greatly appreciated.

Thanks

Answer:Satellite A110: keyboard, touchpad, power-up issues

Hi

I think we should firstly find out if the issue is software or hardware related.
In this case the installation of the OS with the Toshiba recovery CD is recommended.
After the installation the notebook should works without any troubles.

But if the unit will hang and will not boot properly than there could be something wrong with the hardware.
I think your warranty is valid and in such case you should always contact the ASP in your county for a checking.

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Swapped motherboard in this laptop because the old one had died. After plugging everything in and double checking all of my connections, here are the symptoms I am having now:

When the machine boots to windows I have no keyboard or touch pad. I have keyboard function at post long enough for me to hit f2 and get to the CMOS settings, after that I lose keyboard, except for using the function key and f4 to change monitors,

On boot up I can turn number lock on and then nothing again. I have tried resetting the CMOS, o have tried pulling all the cards like wireless and modem, tried different sticks of ram and even pulling the hard drive. If you have any thoughts or have seen this before please clue me in,


Thanks,

Eddie
 

Answer:Toshiba Satellite L505 keyboard and touchpad not working.

What prompted the mobo replacement?
 

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Hi Toshiba Fans,
I got some very odd problems. The keyboard works in the BIOS but later on, after windows 7 64bit booted only if I go in sleep mode and awake.
Why is that?
The touchpad is not working at all, neither the pad, nor the buttons. I have activiated it with the little black button above the touchpad.
Bye
Philip

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Satellite Pro L500-19X running windows 7.

The machine boots ok, then at the login screen neither the touchpad or keyboard works.
The only way I can overcome this is to go back to a previous restore point.
After this, the machine runs fine until I power off, on powering up again, I get the same issue.

The machine has the latest updates applied.

Any pointers welcomed.

Regards,

C.

Answer:Satellite Pro L500-19X boots ok but touchpad and keyboard fail

Can you use both devices in ?safe mode? or when you enter BIOS settings?

If possible run HDD recovery installation and test functionality with ?factory settings?.
I know, it is most radical method but best way to test hardware functionality.

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Hello Guys

My Keyboard & touchpad stopped working today.
Its a Satellite L750D Part # PSK36A-009008 Serial # 7B339221W

I've tried a restore to a earlier date

Can anyone help
PLEASE.

Answer:Satellite L750D - Keyboard & touchpad stopped working

Sounds like hardware problem.
Try to set the notebook back to factory settings. I guess you would need to use an external USB keyboard in case the internal keyboard does not work.

Here an instruction how to perform a System Recovery?
http://www.mytoshiba.com.au/support/items/how-to/230

Feedback would be greatly appreciated

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I purchased a new C850-1G3. Touchpad doesn't work well, sometime stop to working (also during Win8 first installation). The keyboard has bad feeling: very very flexing (like netbook of some year ago).
Feels cheap.

What do you think about? Touchpad stop working is normal?

Thnks

Answer:Satellite C850-1G3 touchpad stoped working - keyboard very flexing

>Feels cheap.
The Satellite C850-1G3 is a cheap notebook. You can get it for about 370 Euros.

>Touchpad stop working is normal?
Even if the notebook is cheap, the touchpad should work properly.

But what do you mean exactly by stopped working?
Can you enable or disable the touchpad by pressing Fn + F5 (or just F5)??

Did you try to modify the touchpad settings? (can be found in control panel -> mouse -> last tab ?pointing device -> settings?)

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Hi

Satellite A210 less than 12 months old.

1. Speakers had problem - ASP replaced the motherboard, but now the volume is always very low, even when at 100%. All settings checked and seem to be okay. How to fix??

2. Does not always boot from battery as it is continually flat. Laptop went to ASP who replaced motherboard (again) and put new battery. Now it is always best to run the laptop from the power adaptor as the battery is still losing charge. If unplugged from mains supply battery goes flat over night????

3. Refused to boot up with the power button, talked to ASP who advised to reformat PC - did that but problem still remained

4. Reformatted lots more times and in end sent back to ASP as now the keyboard did not always work either. ASP replaced the motherboard (that is now the third one) but hasn't resolved the problem, and the keyboard. Battery still not holding charge

5. On day that I got A210 back, touchpad didn't work. Talked to ASP who gave me lots of options to try, including turning it off and waiting for 30 minutes, which did nothing. Sent it back to ASP who says there is nothing wrong with it?????

How can I resolve the power on and touchpad issue?
Have given up on the battery and the speakers
.
Maybe someone other than the ASP can give me an answer please. All I want is to be able to use my laptop and have it do all the usual things that a PC does, sound, keyboard, battery operation and not always have to put in a USB mouse.

Help ap... Read more

Answer:Satellite A210 - Keyboard, touchpad, battery, start up issues

1. Have you checked the volume of the physical volume dial at the front of the laptop? And also the Main and Wave volumes in windows?

2. Go into the BIOS and disable USB Sleep and Charge, and Wake On LAN

3. Try holding the power button down for 2 second

4. All the keys didnt work? Or just some?

5. Try pressing Fn+F9 to toggle the Touchpad. If you installed drivers (such as Logitech or Microsoft) for your external mouse, remove them and reboot.

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I have installed Windows 7 (32-bit) on my Satellite Pro A210 and have a similar problem. When it starts all is well but after hibernation the keypad and touchpad stop working after about 3 mins. The only way to fix it is force a re-boot.

Anyone have any ideas?

Answer:Satellite Pro A210 - Keyboard and touchpad stop working after hibernation

Hi

Have you installed all drivers for your notebook? I mean especially the chipset driver.
Check this!!!

If you have yellow exclamation marks in device manager you should install all missing drivers.

Last but not least don?t forget to install all available Windows 7 updates that you can get thorugh Windows Update.

Sorry but this is all what I can say at the moment?

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i have a problem with my laptop, the touchpad and the keyboard doesn't work.
Any one can help me what's the possible cause?

thanks in advance.

Answer:Satellite W30T-A378 - touchpad and the keyboard doesn't work

Hi

I assume that you checked if the tablet has been connected properly to the keyboard docking.

Did you try to disconnect and connect the docking again?
Note: there is a release latch on the left which you have to move and hold in order to remove the tablet.

Maybe there is some connection problem.

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Hello everyone!

I've had my laptop for a while but I've never actually had the time to take care of the problems that came with it.

Ever since I've gotten it, all the way in July, my touchpad wouldn't work properly.
As simple as that. It would work for a couple of seconds at startup, then it would just get stuck in scroll mode.

My keyboard sometimes just stops working after a long while of using my laptop.

When my laptop shuts off after I'm away from keyboard, after turning it back on, the screen is black.
Each time I need to close it, let it go into sleep mode, then reopen it in order for the screen to display everything.

I have no idea why, also, but all three of my explorers are very buggy. Chrome, Mozilla and IE.
My videos just randomly stop, reload and rebuffer with much lower quality.
They like to close for no reason too. When I'm browsing a page as simple as Facebook, I get framerate issues, I can't scroll down properly as when I do, I find myself skipping through sections because it's that buggy.

Can someone help? Thanks.

Answer:Satellite L50D-B-131 - multiple issues: touchpad, keyboard, internet

Guess what?
It?s hard to believe that all this issues would be related to one ?general? problem.

For example the described internet explorer issues sounds to me like a slow internet connection. Probably the internet browsers are not able to load all the video data (probably in HD resolution) and therefore the video start to play using lower resolution.

The touchpad supports some additional features which could be configured within the ELAN settings. (control panel -> mouse -> ?ELan? settings in last tab)
If you don?t use all the touchpad features, I would recommend you to disable the options in the Elan configuration menu.

Some issues sound also like the system would be locked for a short time.
Why? I?m not quite sure about that but maybe some application run in the background and lock the system for a while.

I?m wondering if you already tried to recover the notebook back to factory settings.
If not; try it out. Feedback would be appreciated.

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On my Sat P100 PSPA6A, around 50% of the time, the keyboard and touchpad do not respond properly. By this I mean:
- mouse tracks jerkily and slowly across screen
- keystrokes lost

Both these symptoms occur at once - it's never one or the other. Sometimes a restart fixes it, sometimes it doesn't. It occurs after a fresh Windows install and with all Toshiba drivers as-new so it's not software or a virus. It's not related to overheating, as it can occur from startup after an overnight power-off. It's even occurred on two machines of this spec (one got RTMd and replaced under warranty) so it's not just some weird quirk on this one and only machine that I have.

I'm at my wit's end with this. If it wasn't for this intermittant fault, I'd be very happy with this, but I'm on the verge of throwing it off a cliff. (Well, not really, but trading it in anyway.)

Any suggestions would be appreciated.

Answer:Satellite P100 (PSPA6A) touchpad and keyboard slow/no response

Have you tried to update BIOS to latest version?
If I am remembering well such issues are fixed with BIOS updates.

One more thing: if this issue is still there, even after clean OS installation, it can also be hardware related issue. You know, it is not easy to give exact solution to this. Maybe you should contact nearest authorized service provider and let them check keyboard and touchpad using their diagnostic tools.

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Hello,

I'm new here, and english isn't my mother tongue, then, please be indulgent ;-)

I have a problem with my numeric keyboard.
It is not possible to make it work in the same time as the alphabetic keyboard.

When I press numlock to make it work, it also change the alphabetic keyboard in numeric.

Example : numlock on uiojklnm, = 456123n0,

I have a QWERTZ keyboard.

Thanks for your help
cheers
Val

Answer:Satellite Pro P300 Numeric keyboard at same time as alphabetic keyboard?

What notebook model do you have?
Did you update the BIOS?

If not, try it? most issues can be solved by BIOS update!

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Hi AllIve had my E520 open to replace the DC power adapter twice and the cable for the touchpad/finger scanner became unusable.I looked everywhere for the cable to do both the touchpad and finger scanner with no success.So I found a touchpad only cable (so not split in two) but now the touchpad doesnt work at allIve reopened the laptop to make sure the new cable was seated correctly which it is but no joy the laptop doesnt recognise the touchpadIve uninstalled the drivers downloaded the latest ones but laptop doesnt recognise the T/P in Device manager so Im stumpedCan anyone give me any ideas of what Im doing wrong (and any clues on how to find the cable that will do both the Tp and Finger scanner Thanks in advance 

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Relevance 74.62%

I just received my new Satellite pro P100 notebook, and can't find how to define the numeric keypad (integrated) to be enabled at power on.
I checked in the setup, in the Toshiba HW setup..... nothing

Does anybody have an Idea?

Thanking you by advance

Answer:Numeric keyboard enabling on Satellite Pro P100

Please correct me if I am wrong, but it does not make sense to me to have "num-lock" enabled during start-up on any notebook.
As you know, all keys the numeric pad uses are shared with the regular alpha-keys. In order to prevent wrong password interpretation (on a reduced keyboard set), the "num-lock on boot" function has not been implemented into most (all?) notebook BIOSes.

You can hold the <Fn> key pressed while you type on the "blue numeric keys", but this is all you can get without enabling "num lock" with the <Fn> + <F11>

If you have an external keyboard attached, most probably the num-lock on the additional pad will be "activated" by default. Alternatively, if you make a lot of use of the numbers, you can get a usb num-pad for your notebook. There are quite cheap "toshiba-made" ones on e-bay ;)

Regards

electrochain

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Hello,

I have a faillure with the numeric keyboard of my P300-1AV.
* Numlock is on and can't be set off ;
* when I press a digit (1 to 0) or ". + - * /", I get "&" and with shift+digit I get "1" with all of them.
bq. The buttons are working like the "1" key on the alpha-numeric keyboard (keyboard has Belgian layout) ;
* the "enter" key is working normal ;
* other keys like "ins", "del", "home", "end", "pgup" and "pgdn" are working normal also ;
* the sensor buttons for audio player function doesn't work anymore and the light of these buttons doesn't illuminate no longer.
* When I connect an external usb keyboard, all keys are working well on it. When I press "Num Lock" the light goes on and off on the notebook but the keys still doesn't work on the notebook itself.
* I have switched off the computer (not sleep) for at least 10 hours, no luck. I did a system repair (Vista32), no luck.
Is this a hardware faillure or a Vista faillure ? Strange that this happened when the pc was on and not after a (re)boot.
I hope someone can help me out of this.

Many thanks in advance,

Peter

Answer:Numeric keyboard faillure - Satellite P300-1AV

Hello Peter

This is really strange issue. I cannot say for sure what is wrong there but I think you should made final and last test to see if this is hardware related issue.
Back up all your important data and install OS again using original Toshiba recovery image (HDD recovery or using recovery DVD). Test functionality with factory settings (without additional software installation).

If the same happen again then there must the hardware problem and you should contact nearest Toshiba service provider.

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Hi,

I've been trying to get an external keyboard (USB) to work with my Z830 running Win 7 (64 bit). I've tried three different USB keyboards into different ports and also a wireless keyboard.

The keyboard itself works fine but I can't get the numeric keypad to the right of the keyboard to work.
It allows me to move around the screen ie when the numlock is off but when the numlock is on it doesn't do anything.

I've looked in the bios and changed the settings relating to legact devices and also the numlock option but to no avail. The numeric keypads on the keyboards have worked on other machines.

Any suggestions greatly appreciated.

Thanks,


Ash

Answer:Satellite Z830 - Numeric keypad on external keyboard won't work

Hi

I?m not quite sure about that but my assumption is KBC code is missing in BIOS.
The Satellite/Portege Z830 keyboard does not support the numeric keypad so possibly this is the reason why the numeric keypad on external keyboard cannot be activated.

2 more replies
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Hello,

I have a Dell Latitude D630 laptop that has issues. Sometimes the touchpad works, and sometimes it doesn't. I've noticed when it doesn't work, the icon in the tray has disappeared or never booted up to begin with. Sometimes it boots up and sometimes it just doesn't even boot up to the tray at all. And at other times, it does.
(Along with this, maybe it's just a coincidence, but I've been working on this for days and days but when the touchpad doesn't work, the keyboard acts up too!) This might have nothing to do with it at all.

I've done a complete reformat of the hard drive, installed Win XP Professional, reinstalled drivers over and over. Been to the Dell website and have all the newest drivers.
When I reinstall the touchpad drivers, it does work once again, but this seems to be short lived.
The laptop is 4 years old...seems strong otherwise, can handle multiple tasks fairly well, has a dual core installed.
I can't figure it out.
Can anyone help?

Thank you!!
Pam
 

Answer:Solved: Dell Latitude D630 touchpad icon in tray disappears, so does touchpad!

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Answer:notebook 3000 N500 touchpad doesnt work (touchpad funktioniert nicht)

Hi,  Today I bought this model and have the same problem. If anyone know the solution, please share it here. thx arghhhh!!!!  there, in a top right  corner of the laptop, is a sensor button. Just press it and touchpad becomes alive (it dosn't look like a button at all) ADMIN EDIT - There is now an official tip which explains the N500 trackpoint function and the button to enable / disable it.Message Edited by Mark_Lenovo on 03-04-2009 01:28 PM

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I have purchase multiple xps 13 and inspiron 13 laptops and observe the same issues.  I tend to use the touch pad with my right hand's index finger, and click the touchpad button with my left hand's index finger.  It's a quick way to get things done.  Many in my organization do this, too and have been running into problems.
However, quite frequently (but not all the time) when I click the button with my left hand the cursor jumps to another location on the screen.  Frequently this is the lower-left corner of the screen, but sometimes it is the upper right, too. This causes different windows to come into focus, or it activates the start menu.  Really , really annoying, and it happens on both laptop models.  Our previous Lenovo Yoga 2 Pro and Acer laptops did not have this issue. 
I think this has to do with the touch pad thinking that the user has two fingers on the touch pad and moves the cursor thinking the finger jumped around the pad.  Otherwise the gestures and movement of the touchpad is fine. 
Is this a known issue to Dell?  It's really aggravating and other users in my organization are complaining as well.  I may need to return the lot (3 XPS 13, 5 Inspiron 13 machines ) and look at different hardware.  

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The Yoga is my 1st Windows machine in years. Coming from various MacBook(s) Pro(s) I dearly miss the capabilities and configurability of Apple's multitouch touchpad. While responsibility of the Synaptics device is fairly decent I haven't found an experience that is anything close to the one perceived on the MacBook touchpad. Latter in combination with BetterTouchTool is my weapon of choice when it comes to productivity. It offers almost unlimited configurability, that is, I can design/configure any gesture I desire and link it to a keystroke for instance. It's just perfect since I am not into Apple's predefined gesture settings at all. Now I have spent endless hours in getting this back on my new Yoga. At least I am now able to use 3 finger swipes for back/forward navigation. However, this is just a fraction of what I need/want. That's why I am looking for a way to either be able to modify the driver myself (open source, Lenovo/Synaptics?) or get access to an API I can build on. Obviously I'd prefer latter option. Synaptics is touting their Gesture Suite but I cannot find a download somewhere. I'm afraid it's OEM only. And if that's the config app that comes with the standard Synaptics driver it's just pathetic. So does anyone have a clue on how we can significantly improve the performance of this otherwise very nice laptop? Thanks in advance,stfn

Answer:Yoga 13: any chance for open source Synaptics touchpad driver or touchpad API?

hi stfn-64,my personal opinion on this case, i don't think either lenovo or synaptics will share the main source codes with you or anyone else.at this point, i suggest you to try to update drivers synaptics. it may solve your issue.hope this helps.

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Relevance 71.34%

Haven't updated your laptop's trackpad driver lately? Then you may well want to consider doing so, at least if your laptop is equipped with a Synaptics trackpad. As a user on the Hardware Zone forums discovered, the latest Synaptics driver seems to enable multitouch gestures on older laptops that didn't previously support them, including two-finger scrolling, and three-finger click. What's more, while the drivers themselves come from HP, they should work just fine on other laptops with a Synaptics trackpad. Hit up the link below to try it out for yourself.
Source: Synaptics driver enables multitouch gestures on older trackpads -- Engadget

p.s. working on my P7805u perfectly.

Download directly from HP: ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47815.exe

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Relevance 71.34%

We just got a Dell XPS-15z, and, we have questions about scrolling on the Cypress touchpad using the Cypress drivers.

When scrolling down (either one finger or 2 fingers), when you hit the bottom of the touchpad, is there any way for the scrolling to continue without your having to lift your finger(s) back to the top of the touchpad? On other Dell laptops, I have Chiral motion, or the scrolling continues so long as your finger is at the bottom of the touchpad? I tried enabling the "Continued Motion" option just in case that was what did it, but that did not seem to work.

Which brings up another question re what "Continued Motion" does.

Also, is there any manual/help document for this driver either on the internet, or in the software itself?

I looked on the forum and on the internet, and couldn't find any answers.

TIA.
 

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Hello, I tried to upgrade to windows 8 and found that the touchpad became super sensitive and jumpy. Reading online I found a firmware that claimed to fix the issue and found it on HPs Support site. Mid install, it reported that it failed and forced a reboot on the laptop. When it was back up and running I found that the touchpad no longer worked. Its exactly the same issue as in these links: http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Touchpad-Not-Working-After-Faile... http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Touchpad-Firmware-Failed/td-p/23... I've tried to reflash and to get new drivers but they are not able to go through. The drivers install but don't fix anything. The flashing will quit saying I need drivers first even though I have them.  I've even reformated and put the factory windows 7 image back on but it still will not work. The solutions posted in the above links didnt work for me.  Does anyone have any idea on how I can fix this?

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I have an asus laptop .when i go into settings touchpad is disabled so i enable it ,however everytime i start my computer i have to enable it again .i have reverted back to 8.1. can anybody tell me how to fix this issue permanently?

Answer:How do I get my touchpad to work with Windows 10 Asus laptop (touchpad is disabled after I log in)?

I had the same trouble and have had no success rectifying it. Apparently a lot of Asus folk have. Could you tell me how you reverted back to 8.1? I want to do the same.

2 more replies
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Hello, I bought my brand new lenovo e420 laptop few weeks ago and now found that left touchpad key is a little bit curved.Can the service center change that key without changing the whole touhpad by warranty (I don't want to disassemble laptop)? Thank you

Answer:Change touchpad curved key without changing the whole touchpad (by warranty)

Hi zza and welcome to the community,
 
If I were you, I would make the call to service and see what they say, but as far as I know, Lenovo never replaced single keys before.  I would think that they would change out the touchpad.
 
If they did, there would probably be part numbers for the separate keys in the manuals and I've never seen any part numbers for keys.
 
Dave

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Hi, this is very confused for me. Because the touchpad works, but I couldn't switch off it by the "yellow light". It means the yellow light can not be turn on. How to fix this problem?

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Hi, I have a lenovo g570 running on Windows 7 Home Premium 64bits, drivers are all updated. How can I turn off the palmcheck feature?Software details:Synaptics TouchPad v7.2Driver: Synaptics Zeitgerät  Date: 07.04.2011  Version: 15.3.0.0 Also if I tap on the touchpad, it doesn't click... i always have to use the mouse button for clicking. How can I enable this feature? Thank you in advance,-- Trace

Answer:Lenovo 570 touchpad disable palmcheck Synaptics Touchpad v7.2

hi Trace99,
 
Welcome to Lenovo Community Forums!
 
Can you try accessing the Control Panel
   Under Hardware and Sound  / Mouse
       In the Mouse properties Windows the last TAB should be your synaptics Click that and hit properties or settings
Please check links for photo
Link to photo
Link to photo
 
 
Or check this suggestion .
 
Spoiler (Highlight to read)
In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

 
 
 
Hope this helps
Cheers!
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post help... Read more

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Until recently the touchpad used to work with the HP / Synaptic driver. 2 or 3 finger function worked and turn on / off with the orange light worked.  For whatever reason these functions don't work anymore and I don't find a driver on the HP Support site to download and install.

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Dear all,
Since yesterday, the built-in TouchPad mouse does not react anymore. In properties it says "the device is working properly", but it doesn't...
I am now using an external mouse.
How can I restore the TouchPad mouse? When I open the control panel, I get the possibility to uninstall the Synaptics driver. Should I?
Thanks for your help!

Heleen

Answer:TouchPad mouse does not react - Synaptics PS/2 Port TouchPad

Hi

What notebook model do you have??
Please post this info always!!!

Regarding your issue;
Firstly you should try to remove the old touchpad driver and after you have downloaded the newest version of touchpad driver from the Toshiba European driver page try to reinstall it!

Should works?

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Hello, I just discovered that there might be a much easier solution to get  rid of tourchpad lag on the SL300 almost completely, even without uninstalling the UltraNav drivers (thereby losing functionality). On my SL300 (Vista), touchpad responsiveness greatly improved after I increased the sensitivity of the touchpad. To do this, open Mouse Properties within the Control Panel, where on the Ultra Nav-Tab you find a button for touchpad settings. Click on this button and another window will open which has a tab for adjusting the sensitivity of the touchpad. Moving the slider to the left (towards "higher" ) greatly improved my experience with the touchpad. For me, setting it to the second highest "line" (i.e. second line from the left) works best, but you may be able to set it even higher as I have not yet encountered any negative effects when doing so. I would be glad if some of you could try to verify my findings, I am very much looking forward to your experiences. ChristianMessage Edited by rubycube on 02-07-2009 05:21 PM

Answer:SL300 Adjusting touchpad sensitivity may reduce touchpad lag

cool thanks...worked on my sl400





SL400 2743CTO 2GB RAM. Core 2 Duo T5870 2.0GHz HITACHI 160GB 5400rpm

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Hello,

#1 For some reason my touchpad on my HP 15 (2015 model with 8.1, now upgraded to Windows 10 1511) freezes. I hate that when it happens, you cant use it for 20 or 30 seconds or so. I close my lid and open it back up and it works normal, but then after a little bit it starts doing it again. My driver is up to date, I think it maybe Synaptics? If I need to give more info, please say!

#2: When I scroll on my touchpad up words it opens the start menu every so often when I am scrolling a lot, but when I didn't even open or even get near it or press Windows key. What is causing this? I hate it when it does this and screws up my readings then it stops scrolling and focuses more on the start menu then I have to click out of the menu and go back to what ever I was doing.

Thanks!

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I just had my new W530 delivered yesterday, unfortunately with Windows 8 Professional. I noticed that the cursor would not move when I moved my finger across the touchpad or the cursor was "stuck" until I tried a repeat movement with my finger.   I adjusted almost every setting on the latest lenovo driver which provides for windows 8 screen gestures.   The responsiveness to windows 8 gestures does not appear that good, but it is a story for another post.  The main reason for my post is that vertical scrolling barely works in IE 10.I have all the smart check items disabled and the palmcheck lowered to 3.   I've got the touch sensitivity to light, but have also tried heavy.   I have to push like I'm trying to crack the case to get the cursor to move up and down, and often I will touch the right side of the touchpad and nothing happens or it takes a few tries of swiping to get the window to move up or down.    I called two support agents and the first one reminded me I have 30 days to return the unit for a refund, and the second guy had me update the driver with the lenovo update  utility which showed the same version as the one I downloaded and installed.  It made no difference.   He then suggested that if I keep the laptop, the trackpad needs replacing. From looking at some other posts, I really wonder if the pad could be ok, but lenovo is actually selling this thing with a trackpad that performs that poorly. &nb... Read more

Answer:Touchpad vertical scroll horrible or touchpad defective

On the W520, the two finger scrolling is unusable, it just randomly jerks the window, or not. Tried every trick in the book when I first got my W520, after a couple of months of wasting time gave up and only use it with a mouse. The W520 has the worst trackpad in the history of computing devices (and the worst mic and speakers, or at least worst drivers). If you need a working touchpad, dont by a Lenovo W series.

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The touchpad is gone crazy.I'm trying to get a pointer to one side and it does everything but this!Goes up, "click", goes down, etc. just not going where I want!Now, I switched the driver for a one who Windows Seven chose that after installing the drivers from Lenovo and then from Synaptics, and the device disappeared!IdeaPad U350 SU4100Windows 7 64

Answer:The touchpad is gone crazy. Problems with touchpad. IdeaPad U350

uni-install drivers, restart your computer and install drivers from lenovo.

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TouchPad movement very slow  some times not working but when i hard reset Touchpad working good. Its working with external mouse very well. Each and every time i should hard reset then touchpad works fine. I am looking for permanent solution.

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Hello,

#1 For some reason my touchpad on my HP 15 (2015 model with 8.1, now upgraded to Windows 10 1511) freezes. I hate that when it happens, you cant use it for 20 or 30 seconds or so. I close my lid and open it back up and it works normal, but then after a little bit it starts doing it again. My driver is up to date, I think it maybe Synaptics? If I need to give more info, please say!

#2: When I scroll on my touchpad up words it opens the start menu every so often when I am scrolling a lot, but when I didn't even open or even get near it or press Windows key. What is causing this? I hate it when it does this and screws up my readings then it stops scrolling and focuses more on the start menu then I have to click out of the menu and go back to what ever I was doing.

Thanks!

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Hi,
I'm having problems with my All-in-One Keyboard on Windows 8.1(64 bit): it doesn't accept input both from keyboard and touchpad at same time (can't walk in a FPS game while looking with mouse, for example).
Is this a product's limitation or should it work?

Thanks

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This has been a problem for a while but I'm just getting around to checking it out. When I use the touchpad left mouse button and the touchpad to scroll and select, I often (not always) can't get it to stop selecting. I get to the end of what I want and let go of the left mouse button and I can move my finger around and will select and unselect text as though I'm still on the left mouse button. If I tap once nothing happens. If I tap with 2 fingers it will just unselect everything. This is a little hard to explain so I put a little 30 second video on youtube. It doesn't happen when I use a regular mouse and I confess to not using the touchscreen much for selecting. The video is low resolution but I don't think that matters. I hope it helps make sense of the problem. http://www.youtube.com/watch?v=b0Tg9rsTPgY&feature=youtu.be Thanks for you help.

Answer:Yoga 13 touchpad problem with selecting. Not sure if it's me or the touchpad.

Did you find a solution to this problem? I have the exact same problem with my Yoga 11

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Hitouchpad on notebook not working on remote desktop without touchpad...vertical scroll....OKhotizontal scroll...not working on the notebook....touchpad, OK, (synaptics is there), hotizontal plus vertical ...OKon the desktop without touchpad, synaptics not therequestion:It is possible simulate touchpad driver on the desktop ? 

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dear community members,since I restaged XP, my touchpad isn't working and is permanently disabled. Symptoms are:a) On ThinkPad Configuration utility, the TouchPad item is grayed and can't be checkedb) when Fn+F8, three options appears: (1) Enable trackpoing and touchpad (2) Enable trackpoint only (3) Enable touchpad only. Even when I choose option (1), the touchpad isn't enabledc) when launching UltraNav wizard, message is: "Touchpad is disabled from BIOS. Please enable it from BIOS or the ThinkPad configuration utility"d) on the BIOS utility, there is no option for Touchpad under Config/Keyboard Mouse BIOS was updated todayTrackpoint works OKUltraNav shows Touchpad disabled (grayed)Device manager doesn't shows any error. Can someone understand what is happening ?Regards 

Answer:T60; Touchpad disabled; No "Touchpad" option on BIOS

hi
 
? am same ploblem in my t61 do you have any idea or have you resolved this problem
 
Thanks &Regards
 
Murat CIRBAN
 

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I'm so frustrated I'm about to throw the laptop into the wall. I keep disabling the touchpad tapping from the mouse ultranav settings on this t430u but it doesn't get disabled. As I keep working, the mouse keeps getting tapped and destroying everything and slowing me down.  Even tried disabling the touchpad altogether but it keeps on working.  Whats wrong? What can I do to reverse this ? I'm on windows 8 pro of course

Answer:Can't disable the tapping on the touchpad or even the touchpad itself on the T430u?

What I do is install ThinkPad touchpad driver and uninstall thinkpad touchpad utility.  You may need to go to an older version of the driver, as Lenovo obviously doesn't bother with regression testing when releasing updated drivers.





jayton4R400, T410, T410s, T420s, + many legacy models

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I did a touchpad update  and now the buttons switch around. when one works the other will pop up with a tiny menu ive never seen before. If both buttons work the touchpad wont work. I have put them to default and it works for a bit then will switch again. Didn't have this problem till that stupid update. I have a dell 15-3552 laptop and its less than 2 months old.

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My touchpad stopped working; I rebooted and the touchpad worked until the password eas entered and stopped working when computer unlocked. Used MS mouse to access settings; found the touchpad was turned off! Turned it to on position and it is working fine! How did ths happened?

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I have a HP 15 Notebook . Product #:N5Y05UA#ABA operating on Windows 10 . Recently my touchpad and keyboard have been malfunctioning. The left mouse button has a sticky behavior. On whatever app and the desktop when the cursor is moved the whole page is highlighted as if I'm holding down the left clicker and moving it. There is also random clicks on whatever. I haven't gotten any error messages before or after the problem started. About 2 days after the it started I did a factory reset on the computer and had everything updated. The keyboard began misbehaving also with a very long delay with typing .

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i have a gateway laptop and for some reason, the touchpad and some of the keys on the keyboard wont work anymore. i have tried updating the drivers and nothing has worked. any ideas on anything else i can try to fix this?

Answer:Touchpad and Keyboard?

How old is the laptop?
It could just be going south...

~Lordbob

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Question: Keyboard/Touchpad

Hey,

Trying to fix a HP Pavillion dv9000 for a friend. After a windows update the keyboard/touchpad won't work at the login screen.
Safe mode does not work either. The keyboard does work in the Bios and if I boot a live CD they both work as well. A USB mouse/keyboard doesn't work either. Also, there are no system restore points saved. No DVD either. Any ideas?

Much appreciated.
 

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I have a HP 15 Notebook . Product #:N5Y05UA#ABA operating on Windows 10 . Recently my touchpad and keyboard have been malfunctioning. The left mouse button has a sticky behavior. On whatever app and the desktop when the cursor is moved the whole page is highlighted as if I'm holding down the left clicker and moving it. There is also random clicks on whatever. I haven't gotten any error messages before or after the problem started. About 2 days after the it started I did a factory reset on the computer and had everything updated. The keyboard began misbehaving also with a very long delay with typing .

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Dell Inspiron 15R N5110 (purchased  in 2011 ) sometimes numeric button not working and touchpad. If I press 6 then it print continuously 666666666666666666666666666666666 like this, if I do scroll down then it will be doing same for a while. please suggest what to do. 

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Just recent my keyboard and touchpad has stop working. Seem like I tried everything I did a had reset that didn't work and other things I saw in the internet.

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Hi All
The changes to the MS OS'es and touch screens might bring some advantage for me and my CAD work if using keyboard and, if available, a touchpad(drawing board) in one. I work on a large screen attached to the laptop with a wireless KB.
Has anyone of you used or come across anything like that and could a touch pen be used for drawing(CAD) on it similar to a WACOM board? I could do without a mouse then.
Just wonder..........

Answer:Keyboard with touchpad for CAD

Their products just recently stared showing up in my locale so I don't know much about them. Too bad they didn't put up English descriptions and data, don't know what they are capable off. I suppose (by looking at other similar touch-pads) that the are in capacitive technology so pens for smart phones and tablets should work on them. By looks of them, they are smaller than drawing boards and even if they are in highres could be too small and touchy for precise drawing.

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Ever since buying my HP Spectre x360 (Windows 10), I have encountered a problem where I can't use my trackpad (with synaptics driver) while holding down a key. This is annoying because I can't play games that use keys such as holding down "w" to run. I have researched this issue for a long time and found no solutions. Plus, HP tech support has found no solution. And please don't tell me to just turn off palm check, because you can't do that in Windows 10. Please, help me find an answer!

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I just finished installing a new dc power adapter into an Acer 5050 laptop computer and now the keyboard and touchpad isn't working. (I used an external USB mouse but haven't tried external keyboard yet. ) I have tried to use the function key but to no avail. Where do I look next?
 

Answer:Keyboard and touchpad

have you checked that it has not been disabled in control panel? have you checked device manager?

twisted screen?

http://en.kioskea.net/forum/affich-41167-hp-laptop-keyboard-suddenly-stop-working
 

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Hello.On my Y570 touchpad and keyboard don't work together. When i want to play games and i dont have mouse is annoying.Or when i'm typing, I mus wait 1-2 seconds to move my mouse. With external keyboard and mous works fine.Can this be fixed?





Y570 - i7, 8GB, GT555m, 750GB, Win8.1

Answer:Touchpad and keyboard

Hi nc771. Try Lenovo smart downloading to update your driver.http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers.html2. If 1. does not resolve your issue, contact Lenovo Support.Cheers Peter=============================================Does someone?s post help you? Give them kudos as a reward, as they will do better to improve Mark it as solved if the solution works for you, so it could be reference for others in the future  Refunded Set: W510, 4876-A11Current Set: W520, 4284-A99 Dolby Home Theater v4 (ThinkMix V2)!http://forums.lenovo.com/t5/W-Series-ThinkPad-Lapt?ops/W520-Sound-Enhancement-Thread/m-p/451401#M155... 

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i have a gateway laptop and for some reason, the touchpad and some of the keys on the keyboard wont work anymore. i have tried updating the drivers and nothing has worked. any ideas on anything else i can try to fix this?

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