Computer Support Forum

Satellite Pro C660 - on and off issue with the Touchpad

Question: Satellite Pro C660 - on and off issue with the Touchpad

Hey Guys,

I've been having an on and off issue with my touchpad for at least a couple of months now. I've tried doing the function +F9 thing with little effect. I also re-downloaded the synaptics driver which seems to make it work for a little while but then it started working only sporadically.

Currently my touchpad works some of the time, if it fails at first pressing Ctrl Alt Del and then Esc seems to make it work for a little while longer but after that it simply stops working. I'm a student and not having a fully functioning laptop is often a great hindrance so any help would be great.



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Preferred Solution: Satellite Pro C660 - on and off issue with the Touchpad

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Answer: Satellite Pro C660 - on and off issue with the Touchpad


My first question is: when did you notice this touchpad issue.

I mean, the Sat Pro C660 is an older notebook and if this issue did not appear from first day of purchase, then something has affected the touchpad functionality in the past.

The question is: is there something wrong with software or maybe touchpad module.
I think this can be answered only settings the notebook back to factory state.
If you recover the notebook using Toshiba recover disk, you will get exactly the same state like at the first day of purchase.

If touchpad would still not work properly, well then there is some hardware problem

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I have a problem with my Satellite C660 with the Synaptics touchpad V7.2 sensitivity. The cursor keeps highlighting everything it goes over and dragging the files or programmes or opening them.

It's driving me mad and restoring it to a previous date doesn't stop it, nor does clicking the tapping function off in the Synaptics properties box or reverting to default.

Anyone out there able to help?

Answer:Satellite C660 - Touchpad highlighting everything it goes over


Try to install the Synaptics latest driver from the Synaptics driver page:

Furthermore you can adjust the touchpad settings in control panel -> mouse -> device settings -> settings button

Here you would find lot of different options which would improve the touchpad functionality.

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Satellite C660-28H

Win7 64bit

antivirus Kaskpersky deleted "system32/driver/cekbfilter.sys" file for keylogger reason (Kaspersky Support said It is mistake of Kaspersky antivirus, file is not virus or virused), and after I restart OS I find keyboard and touchpad not working at all.

Also I already asked about this at [US Toshiba Forum|] and there was advise to ask here too

I can not use Windows recovery (do not have recovery point) , and I do not want to do full recovery to factory default - there are many soft and personal data stored.

So Is here way to recover drivers? As I already said at US Toshiba Forum - I already tryed delete touch pad driver and instal from Synaptic official website, and I not changed anything.

Also I think antivirus may delete not only file, but do some fixes to remove "wrone" driver

Answer:Re: Satellite C660 - keyboard and touchpad are not working

Huh it is very stupid situation now. I never had such problems but it will be interesting to find solution to this.

Have you tried to connect external mouse, just to see if this can work? I mean it is much easier to use windows with mouse and choose different options.

If this works try to open device manager and properties for keyboard. There you can find option for driver update. Check if some driver update can be found. Fact is that keyboard uses standard Microsoft driver so f you are online maybe some driver can be found.

Of course best and easiest solution for you is recovery installation. If you don?t want to do this try to find right drivers using such driver update option.

One more thing: if you have so important stuff saved on HDD you can remove it from your notebook and connect it to other PC/notebook as external device and make backup. After doing this you can install recovery image and problem is solved.

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I've just done a windows update and the touchpad has stopped working.i've uninstalled it and rebooted but it hasn't helped.Under hardware tab in the mouse properties it say's "this device can not start code 10"

Can anyone help please?

Answer:Satellite C660-1F1 - touchpad has stopped working

Have you tried to install Synaptics touchpad driver offered on Toshiba download page?

You can find it on
Lease test it and send some feedback.

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I am having this problem for over a month now, the touch pad stops working suddenly and it starts to work after a restart and sometimes after a couple of restarts.

The frequency of this issue is at least twice an hour. I am really tired of restarting all the time.
I have tried system restore but that has not helped and the function keys are not working either.

OS: Windows 7 - 64 bit
Warranty: Expired 03/2013

Answer:Re: Satellite C660-1LD - Touchpad stops working

> I have tried system restore but that has not helped

What do you mean exactly by system restore?

Did you use the Toshiba Recovery DVD or Toshiba HDD Recovery procedure to set the notebook back to factory settings?
In case you did not try that, I recommend doing this!

Fact is that this recovery procedure should fix the system/software issues and in my opinion it looks more like a software as a hardware problem.

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My touch pad functions are not working:

- I can't use it to scroll up and down
- I can't use it to zoom.

What should I do to fix it?

Answer:Satellite C660-17L - Some TouchPad functions are not working


Firstly: Could you please post a notebook model number?

Did you install the touchpad driver?
If yes, then the touchpad settings can be found in
control panel -> mouse -> advanced -> advanced feature settings

Here you should find ?Setting? button which would lead to the touchpad settings.

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I have problem with Toshiba Satellite C660-1CN PSC0QE.

Touchpad don't start with Windows 7 Home Premium.
All drivers are updated.
Bios - lastest.

After log on I need to click *twice* "FN+F9" and after this is OK until next reboot.

I tried:
several Synaptics drivers - no change.
reinstall Windows - no change.
Windows XP mini from Hiren - no working.
BIOS defaults - no change

After I installed "toshiba value added package" I can't turn on touchpad at all.

Answer:Satellite C660-1CN - touchpad do not start with Windows

To be honest I never heard about such issue. According notebook specification your notebook was delivered with Win7 home premium 64bit. With factory settings touchpad should be enabled after OS start.
As I can read you have reinstalled Windows. Have you reinstalled with original recovery image and tested it with factory settings?

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In an attempt to get the FN key working again, I installed the latest 'Flash Cards Support Utility', which has made the problem considerably worse. No keys on the keyboard work (there is still power going to it, as the number lock light is lit) and the touchpad doesn't respond either, along with its buttons.

I'm guessing it was something to do with what i just installed but i don't really know where to start. I have a usb mouse and a spare keyboard so am able to use the laptop but would be very grateful for any help fixing it.


Answer:Satellite C660 - Keyboard and Touchpad failing

Before we start the discussion one question: do you have problem with FN keys only or you cannot use whole keyboard?
What is with touchpad? Is touchpad maybe disabled? Have you installed Synaptics touchpad driver?
It is really not easy to say what is going on there but maybe you should install recovery image and test functionality with ?factory settings?. I mean with clean OS installation everything should be OK. If not there must be some hardware problem.

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Hi I'm new and this is my first post so please be gentle!

I have a Satellite C660 with windows 7 purchased as a factory refurb it is my 1st laptop, i have a problem when after startup and everything seems loaded on my desktop it seems if i use my TouchPad too soon it freezes, it has done this since i bought it but i thought it was me being not used to a touchpad and the 'bloatware' at startup the only way i can get the pointer to move is if i finger over the up down scroll line on the right of the TouchPad horizontally or diagonally it will move sluggishly until i can either open and close a browser window, file or even the start window then it will act as normal eventually and never freeze again for my whole session, if i leave it for 5 mins on startup it works fine, sometimes it will also freeze coming out of sleep or hibernation but not always.

Ok i thought it was maybe the driver needed updating i checked in device manager and it said it was working properly but obviously thats when the pointer is acting as it should, in device manager if i go to touchpad/driver/update driver and search the internet it tells me i have up to date drivers, if i choose browse for driver on my computer/let me pick from a list of device drivers i have the following:-

PS/2 Compatible Mouse
Synaptics PS/2 Port Compatible TouchPad
Synaptics PS/2 Port Compatible TouchPad
Synaptics PS/2 Port TouchPad

should i have all those showing? can someone with a similar spec check that for m... Read more

Answer:Satellite C660 - TouchPad freeze at startup

If anyone could just please check what drivers they have on theirs and if i should have the duplicated one it would help!

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My Satellite C660 zooms webpages etc in & out from the mouse touchpad.
I have been trying to get used to it but its been a year & i have had to buy a wireless mouse as i can get on with it.

Can i switch off this fucntion so the mouse touchpad doesn't zoom in & out any more & just does the normal move mouse pointer & tap to click functions?

Answer:Satellite C660: How to disable touchpad's zoom in/out function


I think you are talking about the pinch zoom.
Yes, this can be disabled.
Go to control panel -> mouse -> device settings (I think its last tab it could be called Advanced too)
Here click the button Advanced settings
Here you should see all available options. I guess the option should be available there.

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Satellite C660 running Windows 7 64 bit OS.
When clicking on a picture / image, the RH click context does NOT contain option to 'save as backgound' to desktop even though the Windows 7 instruction on changing your desktop say that this is how one does it.

I've run XP previously and this option was always there,
Any ideas how this can be remedied?

Answer:Satellite C660 - Touchpad RH click does not contain save option

And when you open certain photo using Windows photo viewer is this option available with right mouse click?

By the way: I use the same OS on my Satellite notebook and this option is available.

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I have had my Toshiba C660 11H for just over a week now, and the touchpad is already showing some cosmetic signs of wear, of which has occurred after a year or so on previous laptops.

I was wondering if this is a common problem and if it is/not whether or not the part is replaceable under warranty when it gets really bad.

Thanks / Ryan

Answer:Touchpad shows some cosmetic signs of wear on Satellite C660-11H


Does anyone have any information on this at all?

Thanks / Ryan

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Hey there,

The laptop I've got is a satellite pro C660 2JE. I've had my laptop for a year (ish) now, and it's constantly had this 'issue'.

The touchpad has the 'pinch' capability which allows the user to zoom in or out when using 2 digits on the touchpad (i.e. move fingers together to zoom out).

Unfortunately, the touchpad recognises 2 digits as being present when I only use one finger, but only when I use the right hand side (or the two-thirds of the pad starting from the right).

This made me think that perhaps it was dirty, greasy etc so I cleaned it and nothing has changed. I tried uninstalling the driver, reinstalling/ updating... nothing. The odd thing is that it seems to work for about 1 second after I apply pressure to the left hand side in a rubbing motion and then use the right hand side. This leads me to believe that the left hand side is *constantly being recognised as in use even when it isn't*, but I don't know why.

Is there anything that I need to do that anyone can recommend?
Open up the laptop and clean?
A defected part that needs replacing? Some software update?

I'm at my wits end with this laptop, and this is the only issue... it's just so constant now that the pad is almost unusable (it worsened over time, but wasn't a big deal at first).

Thanks in advance,

NOTE: if there is any technical information required, please treat me like a caveman/ technological invalid. I'm somewhat competent but I'd... Read more

Answer:Satellite Pro C660 - Synaptic Touchpad pinch zoom partially is not working

Maybe your described issue isn?t related to an touchpad malfunction but to the fact that the touchpad supports dual mode feature.

+How to enable or disable the dual mode of the Touchpad+

Check if there is a difference using the touchpad with enabled or disabled dual mode

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Hi there,

I have purchased a Satellite C660-17J and occasionally when I turn it on (holding the power button for 2 or three seconds and then releasing) - it doesn't seem to power on properly eg - fan starts - power light comes on - but not screen. If I hold the power button again it goes off. Then if I try again it will come on but the date and time resets itself to 2008.

Any ideas or will I have to send it back to Amazon as faulty? (could do without doing that!).

Answer:Satellite C660-17J - Power on issue

Hi ebarnyard,

When you connect an external screen, can you see something on it or is it still black as internal screen?

> Then if I try again it will come on but the date and time resets itself to 2008.
Do you mean the time of Windows or BIOS?

Generally speaking I must say this is no normal behavior and in my opinion it?s something wrong with hardware itself. So I would contact an authorized service provider in your country and ask the guys to check your notebook what?s wrong with it because hardware repair is for free due warranty time ;)

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Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?


Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

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I am having an issue with the keyboard on my Satellite c660 laptop, part number: PSC1LE.
The best way I can describe it is as a stuttering problem because it comes and go's (fine for a few hours, then not for a short while).

The problem is that for reasons unknown to me I keep encountering a problem where the A, N and Enter keys do not work when pressed. Occasionally pressing the key repeatedly (they aren't jammed) just makes the letter come out, but I can't keep pressing the key five or six times to get one letter. Just to mention, I have not spilled anything on the keyboard.

I have done full anti-virus and spyware scans but have found no issues.
I have this evening done all of the windows updates available to me, however it doesn't seem to have done the trick.

After restarting the device following the updates all worked well for about 15 minutes, until the same three keys stopped working again. On this occasion it lasted only for a couple of minutes, and now I am writing this with the same keyboard.

Note: I am not using the original keyboard. I changed the board due to minor material damage but had it done privately.
However this was done the better part of a year ago and has worked perfectly since being installed, until this new issue occurred in the last few weeks.

If anyone has any further recommendations or suggestions as to what may be the cause or any solutions then please share them.

Answer:Satellite C660 - Keyboard issue

I think you would understand that nobody is able to say why your keyboard malfunctions.
Only if the notebook hardware has been checked/scanned, it would be possible to say what?s wrong here?
But generally speaking there is a good workaround to diagnose the problem.

You could connect the external USB keyboard to the notebook and could check if the same problems with the mentioned buttons will occur.

In case the external USB keyboard would work properly, I think that your internal keyboard is the troublemaker? in such case you would need to replace the keyboard once again.

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When my wife got off the plane a baggage handler helped her by pushing her mother in the wheelchair and dragging one of the bags behind him allowing my wife to take care of the rest of the luggage. Unfortunately the laptop that was sitting on top of that bag decided that it didn't like the ride, it jumped off the bag and tried to enter the terminal under its own battery power.

There is no visible damage to the laptop as it was inside the laptop bag and no cracks or anything on the screen. When the laptop turns on, the screen can remain blank, flicker or it will display the log on and desktop but instead of showing white it displays a pinkish purple, only white is affected not off white. Other colours display correctly although they do look as if the display is set to 256 colour or using the wrong driver.

I connected an external monitor to it and that works fine with full colour. If the laptop screen flickers a light tap to the back of it will get it to stay on but the colour isn't corrected. I am thinking that it may be just a loose connection or broken wire between the screen and the motherboard but not sure if the change in colour would be caused by this.

Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.

Any ideas on what the problem might be?

It took me 2 1/2 hours to post this exact same message because somewhere in there is profanity or inappropriate language. :(

Answer:Satellite C660 - screen issue


On this virtual way it is not possible to say for sure what is wrong there. Your notebook must be disassembled and all must be checked. Graphic card seems to be OK so there must be some problem with connectors, cable or with the display itself.
>Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.
Why not? Even display exchange is not so problematic. Googling around you will find many online stores where you can order new display, if necessary. Even on eBay you can get it for reasonable price.

If you don't have experience with this stuff I recommend you to contact nearest Toshiba service provider or some independent IT service and ask for help. Check which options are available and how much you must pay for repair.

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i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.

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Hi I have just recently been provided a Satellite C660 for my further education, though I do believe in my haste to get it set up how I like to set up my computers I might of turned off the hot-keys now reading about on this forum I have found that to make them work again I will need to allow TOSHIBA Button Support to run at start up, but no matter how hard i try to find it on msconfig it no longer seems to be there, any one have any ideas about where I could find it on the C drive?

Though one of the strangest things I have noticed about this problem is that the volume hot-keys still work perfectly its just the rest of them.


Just to let other people out there know I think I have solved my problem, here is the process I used to fix the hot-key issue.

Start menu - -> write msconfig in the search box on vista or windows 7 (if using XP type it into the run box) --> go to start up --> look for KeNotify Application and select it to run at start up.

There you have it it seemed to fix my issue so I hope it helps you out.

Message was edited by: Sneblot

Answer:Satellite C660 Hot-keys issue

Just to let other people out there know I think I have solved my problem, here is the process I used to fix the hot-key issue.

Start menu - -> write msconfig in the search box on vista or windows 7 (if using XP type it into the run box) --> go to start up --> look for KeNotify Application and select it to run at start up.

There you have it it seemed to fix my issue so I hope it helps you out.

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Hi all!

I have Toshiba Satellite C660-1GK for about year and a half. After 6 months my hard disk drive died.

First the laptop got really slow and then started the famous clicking sound from the disk.
I've made backup and checked the drive with Hirens tools. Toshiba diag won't even read it, S.M.A.R.T. said that his health is poor (30% or so), bad sectors started popping out.. so I've took the laptop to my ASP.

They replaced the disk and then, 13 months later (a week ago) the same story! Disk health went even lower (was at 11%) and bad sectors started jumping out like maniacs.
Again a trip to ASP.

I've got my laptop today with a new disk. After reading posts on this forum, I'm worried that it's or motherboard/power supply problem or we're just all with bad luck with drives.

I just can't accept that disks randomly die every 4-12 months as an answer. My last disk on HP laptop lasted 4 years! I have about five more months of warranty and I'm really not happy with situation. This laptop is on my work desk, has it's own station with a nice, big fan so it's not overheating - basically I've took it out of house last September.

I'm careful with it! But if this drive dies before end of year, maybe it's time to get a new laptop.
Not Toshiba this time :(

Please, do you have any thoughts, advices..?

Answer:Satellite C660-1GK - HDD partition C issue


Some years ago i purchased an notebook from another manufacturer.
My first HDD died after more than 2 years of usage. I bought another one, replaced the old HDD and the new HDD died after 4 month of usage.

Any HDD will die sooner or later because its expendable part? it?s a matter of HDD usage and matter of how you handle the unit.

In my opinion it?s a bad luck? of course its always pity if an HDD start to malfunction but I?m afraid there are no many options to prevent it.
Of course you could switch to an SSD drive which is much stable in use. I did it some month ago? I purchased the 250GB SSD drive and replaced the internal HDD

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i have this notebook just about 2 months, so the solution of this problem cant be that my notebook is old and inside is dust..
if am i just surfing on internet, temperature of notebook is about 40-60 degress, but if am i gaming it goes quickly up (65-75)
- maybe after 2 hours gaming temperature goes up and i must quit game.
If temperature is about 75 degress, computer started to be noisy and i think it goes down..

What i have to do?

Answer:Re: Satellite C660-11W - overheating issue

After reading your posting I don?t know what the problem is. The temperature you mentioned in your posting is not on critical level so I think there is no reason for panic.

When you want to play the game, close all useless applications, switch to high performance power plan and be sure notebook is placed properly on the desk. Cooling fans should not be blocked and notebook must be able to ?take a breath?.

Until there is no ?unexpected switch off? there is no reason for panic.

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I have been using a foldable keyboard and a remote keyboard and have been having problems:

1.Characters not showing when typed.
2.Cursor jumping from typing position to another place usually outside the box that I am typing in.
3.Characters repeating while typing.
4.Actions ie Backspace not operating.

These problems do not seem to happen in Gmail and are not happening as I type this.
The problems have occurred so far in Google Calendar,a text doco and login to a site.
The problem did occur with the on board keyboard once so I am wondering if it is a malfunction or a virus.

Any ideas ?.

Answer:Satellite C660 keyboard typing issue


In this forum you could find a lot threads about similar theme and the solution is easy:
You have to update the BIOS.
New BIOS version would solve the issue? this was also confirmed in the forum.

Good luck

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I cant find graphic drivers for my tosh. I try search it on intel site but they send me here

plz help

Answer:Satellite C660-1KW - graphic drivers issue

Yes, you should use driver offered on Toshiba download page. This driver is tested and adapted for your notebook model.

Check please Toshiba download page on
There you can find all drivers for al supported operating systems.

If you need help anyway let us know.

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Good day, fellow Toshiba notebook owners.

I have a little trouble upgrading my BIOS to a "newer" (according to Tempro) version.
I just installed the Tempro application, and it detected that my BIOS needs an upgrade, so I naturally downloaded the "new" BIOS. Everything went fine, but when I tried to install it, a message popped up in the install window:

"*The program will be closed!* There is an error occurred, please check below items. Bios version above 190. Battery capacity more than 10%. AC is attached."

No matter what I do, I get the same error, over and over again. I looked the problem up before I posted this thread, and other people encountered it, but, unlike my case, advices like "Close all background applications", "Charge your battery", or "Make sure the AC is attached" really helped them.

I tried closing everything, my battery is always fully charged, as I rarely disconnect the AC adapter, and, of course, the AC connection issue is not the cause, since it is almost always plugged in.

I checked my BIOS version in +msinfo32.exe+ and it is 1.90 already, but I remember upgrading it months ago (sooner than the release date of this last version), and if, hypothetically, I have the last version already installed, why doesn't Tempro acknowledge it and keeps alerting me over a non-existent issue?

Maybe there is something wrong with Tempro, but I just need to be sure before... Read more

Answer:Satellite C660 - 1C7: BIOS upgrade issue


Tempro notify you about new uploaded drivers or BIOS?
The Toshiba European driver page provides all the drivers and BIOS files and the latest BIOS version 1.90-win has been uploaded at 04.06.2012 and therefore you received this notification by Tempro software.

Who knows why they uploaded this file once again.. but fact is that your BIOS is up to date and therefore you cannot update the BIOS once again using the one and the same version.

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Hi all

I was updating BIOS on TOSHIBA SATELLITE C660-13R from windows 7 64 bits. Downloaded driver from toshiba web. Half way the installation laptop freezes. I have left it for 40 mins to run but it did not get back to normal state. As motherboard fan has started to move on high speed I decided to take battery out. In result when I power back my laptop I have 1 beep from the motherboard and black screen.

Can some one help me please ?

Answer:Satellite C660-13R - BIOS update issue

Obviously the BIOS update procedure has failed. Something went wrong during the update process and it looks like the EMRPOM module has not been flashed properly.
This is the reason why the notebook does not work anymore.

Possible solution?
Well, if EMPROM isn?t damage, it should be possible to re-flash the BIOS module once again using special BIOS version and BIOS crisis disk.
Usually the Toshiba authorized service provider in your country should be able to re-flash the module using such crisis disk.

I read also in this forum that some people managed to re-flash the EPROM module using some 3rd party crisis disk found somewhere in the internet? but this did not work always?
So probably the ASP will be your last resort?

However, use the forums advanced search option to find related threads about the BIOS crisis disk? could be interesting for you

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Last year I purchased a Satellite C660-1G3 laptop from UK; even today, I am using the factory settings, and running the originally installed Windows 7 OS. The following is the issue that I started facing yesterday onwards:
- Even when the battery is well-plugged and the laptop running, the Power Meter indicates a falling charge level, with the "Plugged in, Not Charging" notification. The orange LED keeps blinking

- However, when I completely shut-down the laptop, without touching anything (not even touching the adapter or the power cord), the orange LED indicating battery charging process stops blinking and becomes stable

- On re-starting the laptop, for about 1 minute or so, the battery appears to be charging (orange LED not blinking and "Plugged in, Charging" message). However, soon the orange LED again starts blinking and the nuisance message again comes up

A couple of things:
- the battery seems to be working fine and charging properly when laptop is shutdown (in fact, till a couple of days back, the battery used to show 2:30 hours of time available on 100% charged level)
- is there some issue with the Operating system? no idea on that

can experts help me in resolving this issue? I do not really want to approach the Service Center due to long distance involved.

- Biren

Answer:Re: Satellite C660-1G3 - "Plugged in, Not Charging" issue

Hi Biren

Not sure if I can help you but I would like to provide you some tips.

1) Check if your BIOS is up to date. If Toshiba European driver page provides newer version, then update the BIOS. Additionally set the BIOS to default pressing F9 and save changed pressing F10.
2) Try to calibrate the battery. To calibrate the battery you should discharge the battery completely and charge the battery again. Repeat this procedure 2-3 times in the row.
3) Remove the battery and AC adaptor and press power button (30 sec long) then connect both parts and check if the LED would start blinking again.

Finally I think that the notebook should be tested using new, good working battery. But if the issue would still persist, then I would assume that your motherboard might be affected.

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New to this forum so dont know if this problem has been covered.

Have installed Photoshop elements 11 and premier elements 11.
The elements program runs ok but cannot get get premier elements to open new project. Adobe advised trying to update drivers which I have tried without success.

When running driver update on laptop it says latest driver installed.
On checking Toshiba update site it shows later version
Have downloaded this ,I then unzipped it and it says will start automatic installation when finished but nothing happens.

Have tried several times but once unzipped it will not install.

Any help would be appreciated and infact confirmation of latest driver.

Answer:Satellite C660-23M - graphic driver update issue

It may be software related by the sounds of it, Have you updated direct x, as this is used aswell as adobe.

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sorry for my English level, I'm French

I have an issue without solution with my Satellite C660 (for the moment i hope!) I downloaded the software google sketchup 8, dedicated to the architecture drawing, but it doesnt work, I always have a bug message informing that it is necessary to update de drivers of the graphic card (According to google support it seems that OPENGL functions should be implemented in the drivers of my laptop)

So I have downloaded the last available drivers for the configuration I have ( Intel HD graphics for pentium, windows 7 64 bits) ;

the link ( french website, the one for Intel is not currently available, it is an .exe document)

I have tried to manually update de graphic card driver with the device manager menu (graphics card > update the drivers button> manual file.exe selection ), but at the end there is no update, I only have a very quick message informing that windows has determinated that the drivers are already updated.

Actually there is no changes on the drivers (still the same date of the pilotes 28/07/2010 in the graphics card properties) and sketchup is still out of work

Any suggestions?

Thanks in advance

Answer:Satellite C660 - Intel HD Graphics update issue


What C660-xxx do you have exactly?

If you have an Intel graphic card, you should download the driver directly from the Intel website.
There you should find the latest driver version

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Stellarium (a free application for astronomie) works w/o any problem on many computers of my astronomie club but impossible to use it on my Toshiba Satellite C660-226. No problem during installation but nothing appends when I launch the program.

I run it in compatibility mode (windows XP Sp2) and Intel HD graphics driver is at level as recommended on Toshiba support center.

If I install a lower level of this driver( VGA std graphic carte at level 6.1.7600.16385) ,Stellarium works but very slowly and some functions (like zoom) are bugging.
Stellarium support center recommands to install a more recent level of intel HD graphics driver but I don't find a more recent level working with P6100 processor on Intel download site.
Can you help me?


Answer:Intel (HD) graphics issue when trying to use "Stellarium" on Satellite C660

I've got the exact same problem with a toshiba satellite pro c660-1nv.

I've found a more recent driver on the intel website : ang=eng with the version But I can't install it, I have an error message saying that this driver hadn't been validate by the manufacturer (Toshiba). Do not know what to do...

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Last week, I bought my first laptop - a C660.
A few days after I bought it, I noticed that it was typing doubles of characters or missing characters out completely.
Now, it might just be that I'm adjusting to the keyboard, but I was wondering if there's been any problems with the keyboards?

Answer:Satellite C660: keyboard issue - doubles or missing characters


maybe, there is a keyboard hardware defect. Do you run Os with factory settings? otherwise, contact the service center. they will fix it for free.

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I have a Satellite C660 laptop. The keys are driving me crazy! They keep sticking, and miss letters I have pressed.
As a touch typist this is very frustrating.

I'm not very PC litterate - so if someone can give me a simple solution I'd really appreciate it.

Answer:Satellite C660 - keyboard issue - missing letters while typing

You know what?
I think I?ve found a solution to your issue?

I checked the Toshiba Knowledge database which you can find on the Toshiba European page and this document could be interesting for you:

*Keyboard Issues with the Satellite/Satellite Pro L670 & C660 Series Notebooks*

Please perform a BIOS Update in order to solve this issue?

Good luck!

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Having had several attempts at trying to install various software, Microsoft Fixit program has scanned and found that my PC has faults with USB points.

The screen read: "Device driver software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed".

It also listed the following...
"Intel(R) ICH9 Family USB Universal Host Controller 2936"
"Intel(R) ICH9 Family USB Universal Host Controller 2939"
"Intel(R) ICH9 Family USB Universal Host Controller 293C"

Any idea how I can fix this please?

Computer is Toshiba C660-1JH Satellite.
OS is Win 7, 64-bit.

Answer:Satellite C660-1JH: USB Device issue - software not successfully installed


Try to remove the USB ports and hubs from the device manager.
Reboot the unit and wait until Windows OS has reinstalled all USB controllers once again.

If this does not help, update the chipset driver because chipset driver controls the USB controller.

Here you other thread about chipset driver;

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I have a problem with updating the BIOS on Toshiba Satellite c600-28j.
Error: Project ID check fail

Model: C660-28J
Part NO: PSC1NE-01200XRU
Serial: XB063018K
BIOS Version: 1.10
OS: Windows 7 Pro SP1 32-bit

What can you recommend?


Answer:BIOS update issue on Satellite C660-28J - Project ID check fail

Check this thread:

The BIOS from Toshiba Australian page should work

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I recently purchased toshiba Satellite C660 M21G Laptop with windows 7 32 bit installed (not licensed) and I installed all the hardware drivers except the SM Bus Controller and the Nvidia GeForce graphic adapter driver, this because it does not exit on toshiba web site, or by other mean it exist but when I try to install either the Chipset utility or the display driver (VGA driver) an error message appear in both installation indicates that I didnt matched the minimum system software requirments for installing both the Dispaly adapter and the chipset.

I dont know why those requirments does not included in the error message ?

I have more that 12 hours trying to find a way out to install the dispaly driver because the standard VGA driver that windows 7 (32 bit) installed is very poor and i cant running any games or playing video smoothly
I am suffer and I need help

best regards

Answer:Satellite C660-M21G SM bus controller and display driver installation issue

From my knowledge the Satellite C660-M21G belongs to the PSC1SE series.
I?m wondering where did you find the right display driver for this series?
The notebook seems to support the NVIDIA GeForce 315M

I checked the Toshiba European driver page and not all Win 7 32bit drivers are released on the European driver page? I think you tried to install wrong or not compatible graphic card driver and therefore this error message appeared while installing the drivers.

But it seems that Win 7 64bit driver is available for this series therefore I would recommend testing the driver for Win 7 64bit.
The SM bus controller might be the Card reader and in such case you should install the Card Reader Controller driver from Realtek. There is also an Win 7 64bit driver version available on European driver page?

Test it simply?

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Don't know if anyone can help me but I'm losing the will to live.

I've got this laptop, the OS corrupted and basically failed due to a malware infection. I never had the recovery disks so I've clean installed Windows 7 Home Premium 64 bit twice in the space of 3 days because each time, Windows Update will not work. It simply sits on checking for updates and never finishes. I've tried EVERY solution going - ive reset windows update, done all the fix it programs supplied by microsoft to no avail.

As I said, this is a totally clean install, no anti virus, no 3rd party firewall, updates attempted via both ethernet and wifi. Am I missing a driver of some sort? There are no exclamation marks or warnings in device manager?!

It's doing my head in. What am i doing wrong?!

One observation, both installs have required me to activate via phone, it wouldn't work via the internet?! Is this related in any way?
Drivers installed:

I got them off this page:

Is there any that I'm missing that are important?

Thanks in advance!


Answer:Satellite C660 PSC0LE - Win7 64bit clean installation - update issue

Is SP1 already installed on your Windows 7 system?
If not, you could download this from here:

Otherwise I recommend you to check the MS knowledge base regarding the Windows 7 update issues.

You don’t’ use the Toshiba image and therefore this isn’t Toshiba notebook problem but system issue.

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Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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I have a problem which is driving me to distraction.

Unless I'm staring at the touchpad when I do it, about 60% of the time I try to
left-click with the touchpad, I right-click it by mistake. I'm not sure whether this
is because the touchpad is offset so far to the left compared with the other
laptop I use, a Thinkpad, or what.

Anyway, the only way I think I can carry on using this machine is if I can
somehow change the settings so that wherever I click on the touchpad
it interprets it as a left-clift - I'd be quite happy to use the RH Windows key
to get context menus, etc.

Can I do this and how?

I'm using Win10 Pro 64-bit if that makes any difference.

TIA, Martyn

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I recently had major problems with my Satellite A200-AH6 PSAE0C notebook after I did a BIOS flash. I brought it in, got it repaired, and everything is running normally.

However, there are 2 problems which I cannot seem to figure out.

The first issue is with the volume control -- the scroll for the volume works fine, but the display bar does not show up on my screen indicating volume level. This is NOT a major issue at all, but I'd like to know if someone knows a solution to it. Maybe a missing .dll?

The 2nd issue (VERY IMPORTANT) is with the touchpad -- the scroll on the right side of it does not work anymore. I cannot find any problem with it, and I compared it to my brother's laptop (exact same kind) and it is identical. I assume there is a missing driver....please, someone help with this issue. It is critical that I can scroll up and down, because using Page Up and Page Down is just too annoying.

Thank you.

Answer:Satellite A200 Touchpad Issue

Well just go to the toshiba drivers section, put your laptop model and look for the touchpad driver and install it to see if then the scroll works. (Don't know if it's the same for all toshiba laptops but if your laptop has the alps or something like that touchpad driver then install that one instead of synaptics)

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I'm having a stange problem with the touchpad of my Toshiba Satellite C70-A-14M.
After a few seconds of the start menu/desktop loading up, the functionality of the touchpad automatically switches from the normal free-moving cursor to only selecting the various tiles/menu bars etc. that are accessible on-screen.

The cursor freezes, but the touchpad and buttons still work, however they are only able to switch between the various objects on the screen that are capable of being selected, vastly reducing the functionality of the laptop.

I have tried the usual trick of turning my laptop off and on again, with no results.
The laptop is about two months old, so there is no new touchpad device driver to which I can upgrade, and I am unable to un- or re-install the existing one.

I have not yet tried a system restore, as I don't want to loose the programmes that I have downloaded and go through the hassle of re-installing them unless there is no other option.

So, what should I do next? Any help and advice would be much appreciated!

Answer:Satellite C70-A-14M - stange issue with the touchpad


I guess you are describing the gesture feature (Modern Touch Pad)

I think you should check this document / workaround how to change some Synaptic touchpad settings.

[How to change the Synaptic touchpad settings in Windows 8?|]

I guess there you would find the settings to enable or disable the gesture feature.

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I have Satellite C55-A-1R8, using Windows 8.1.
The Synaptics touchpad has always given some unpredictable results, whatever setings I have used or cancelled.

For example, it suddeny loses the ability to receive a double click, even though the icon still has 'tap to click' ticked; when I do click it, the cursor flies off into the top right corner of the screen and is difficult to control again.

The buttons continue to work normally, though, But if I sleep or hibernate the computer things are normal again immediately it wakes.
Also, the pad often picks up and moves icons/files without double clicking. I installed the most recent Synaptics driver update, but no change.

However, I am told that the casework on this model is so thin that fingers resting on it below the keyboard can interfere with the touchpad commands, and am beginning to suspect that this might be the reason for some of the odd behaviour.

If it is, can I insulate it with anything to prevent this happening?

Answer:Satellite C55-A-1R8 - Touchpad interference issue

Have you tried to reduce mouse sensitivity?

Since when have you noticed such strange touchpad behaviour? From the first day maybe?

I don't think it is the best solution for you but maybe you should reinstall operating system using original recovery image and test he touchpad functionality with “factory settings”.
If the problem persists it could be some hardware related issue so you can contact nearest Toshiba service provider and ask for help.

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The mouse, out of nowhere, starts to go to the right or to the left and there is nothing to do to remove it from the place. Sometimes it stops and others doesn't. This problem prevents us from working. It has nothing to do with the mouse (we tried several) or with docking station because it happens without the docking station.

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Hi everyone!!

I have bought a Satellite P300-15D and I'm experiencing some problems with the touchpad.

I simply turn the pc on and sometimes the touchpad is working, sometimes not.

I tried FN+F9 button's but it simply doesn't work. The touchpad doesn't even appears in the system devices list.

I have search the web and this Toshiba forums support for help, but I haven't found anything related.

Please help me!!

Answer:Touchpad issue on Satellite P300-15D

Sound like a hardware issue which should be checked by a technician or an authorized service provider.

If I were you I would click [here| 000000871], search for the nearest ASP in your country and send my machine to them to fix that.


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I keep getting a 'bubble' come up telling me that another pointing device is overriding my touchpad, and thus I am unable to use the touchpad because it freezes / jumps / constantly displays this message.

This started 4 weeks ago (only had the laptop 7weeks) and problem is becoming progressively worse; it starts quicker and only stops when I reboot (which takes a while with Vista!)

Had no reply and really at wits end. Its soooooooooo frustrating!
I'm not great with computers, but have checked all settings & even when the pointer isn't working, it says it is working fine on its 'properties'.

None of my neighbours have wireless / bluetooth or infared pointers. At wits end.

Answer:Strange issue with synaptics touchpad v6.2 on Satellite L30


did you already tried to make a system recovery on your machine with the shipped recovery media? Maybe it would be worthy to give it a try, but if this doesn?t helps, then contact the next available service partner of toshiba and send/bring your machine to them for a hardware-checkup or a repair.

If you need some help to find the nearest available service partner in your country then check this link:

Nice weekend

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Excuse me for my bad English

My touchpad dysfunctions when I do place the cursor in a place and leaves my finger. It trembles, of the times when I it deplace, it makes jumps ahead I changed no reglages and tested with others, it is similar. Must I return it in guarantee?

Satellite L10-254, 6 months old.

Answer:Satellite L10-254: touchpad issue, pointer jumps around


On my Tecra M1 this happen sometimes too but not so often. If your notebook is new one, contact your local dealer and explain the problem.

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Suddenly my touchpad has developed a mind of its own.
If I hover on something for a couple of seconds it is as though I have clicked on it.

It's really annoying as I've been deleting things I don't want to delete, selecting programs I don't want to select etc.etc.

I have looked at the Synaptics settings & can't find anything that may resolve the problem, although I am totally thick when it comes to anything like this.
If anyone can offer a solution which even I can understand I will be really, truly grateful.

Many thanks in advance.

Answer:Satellite A200 - Touchpad sensitivity issue


All you can do is to check all these settings, especially change the sensitivity level in hope this behaviour will stops.
Other way I don't see other was as to visit Toshiba service.

Is external mouse usage solution for you? I mean you can completely disable touchpad with FN+F9 and use external mouse.

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I have a one month old Satellite L500-19Z operating on Windows 7 64bit.
Whilst using it to edit some photographs, it began to behave strangely. It was as if someone was rapidly depressing the mouse left button. I was unable to exit any program or use the Start Menu to reboot.

After disconnecting power, and battery, I started it in Safe Mode, but the problem was still there. If I hovered over any icon it brought the window up repeatedly. By disabling the touchpad using Fn+F9, I was able to use a graphic tablet to re-boot and it works as normal. I am reluctant to use the System Recovery or the Recovery Discs that I created when I bought it due to the number of third party programs that I would lose.

Has anyone experienced this problem please? What do I do to enable the touchpad to see if it is now working properly?
Many thanks

Answer:Strange issue with touchpad on Satellite L500-19Z


Can you enable/disable the touchpad by pressing FN+F9 as usual?

In your case I would also update the touchpad driver. You can download it here: => Support & Downloads => Download Drivers

If an external mouse works but the touchpad still makes problems I think you should use the Toshiba recovery disk to restore factory settings. After this you have the same settings as on the first day where you bought the notebook.

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I have a Satellite A350D-122 laptop. I'm experiencing 2 issues I can't resolve.
- At some point, the touchpad scroll feature stops functionning. It simply deactivate itself and the only way to reactivate it is to reboot the computer.
- The picture on the webcam is dark. It's like there was no light at all in the room, the only thing that comes out are the light sources. I've tried to change the options but nothing changes on the screen.

I tried re-installing the drivers but the issues stills remain.


Answer:Re: Satellite A350 - Touchpad and webcam issue


1.I would try a touchpad driver update. Maybe something has muddled up the driver or something else so the virtual scroll function stop working. You can download a newer version on official Toshiba website: > Support & Downloads > Download Drivers

After touchpad driver installation make sure that virtual scrolling function is enabled in touchpad driver options of control panel.

2.I think that?s the perfect article for you:
How to change the settings for the integrated webcam if the image is very dark or black

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I have a new U920t-102 which I am very happy with, but I have this issue with the mousepad's right click (meaning the 'button' the user is able to press on the bottom-right side of the mousepad): sometimes it actually works as a right click, sometimes it works as a left click.
This is annoying especially during web navigation: I'm used to right click on links and open them in a new tab, but when the right click acts as left, I loose the current web page.

I tried to figure out what this behaviour depends on, looking at the animated synaptic icon in windows' tray bar while playing with the left and right click; if I continuosly press the right click button on the mousepad, after some repetitions it will consistely and correctly work as right click, but if press the left click once or more than once, the right click button works as left click for some pressures, and then 'corrects' itself and start again to work correctly.

Any idea/suggestion? is it a hardware problem?


Answer:Satellite U920t-102 touchpad right click issue

Usually the touchpad right / left click can be configured in the Synaptics settings.
Right click on Synaptics icon in tray and point to devices properties.
In buttons tab you will be able to choose right handed scheme or left handed.
Here you could choose the scheme appropriate for you.

You can also try to uninstall the Synaptics touchpad driver and could test the touchpad functionality without the usage of additional touchpad software.

But if this doesn’t help, your might have hardware problem

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Satellite Pro P100 with Synaptics touch pad, was running Vista, now Win 7 64 bit.
The original driver had an option "disable when external pointing device connected".

I have installed a driver from Synaptics Synaptics_v14_0_3_C_XP64_Vista64_Win7-64_Signed_default.exe which does not have this check box.

It works fine except that sometimes the Microsoft Mouse turns off and on every few seconds as it or the touchpad fight each. I have to disable the touchpad.
Then next time I turn on. If I do so without a mouse, I cannot use the touchpad, until i plug in the mouse, reactivate, then unplug the mouse.


Answer:Satellite Pro P100 - Synaptics touchpad issue using Win 7


Try to install the Synaptics and Alps touchpad drivers from Toshiba European driver page.
Choose the Win 7 touchpad drivers released for a satellite L500 series.

By the way; the touchpad can be enabled and disabled using the FN + F9 button combination. Its not needed to have any options if FN + F9 works fine.

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Hello, I'm a very experienced user and am extremely frustrated with the mouse pad on my brand new Tosh S50.

I am constantly finding the 'charms' bar appearing on the right hand side of the screen and the clock on the bottom left - for absolutely no reason whatsoever.

The mouse pointer can be in the middle of the screen and still it happens.
I do not believe I have a faulty mouse pad, I recon it's just a design flaw.

To approximate how often this happens, I would say that with every 5 minutes of use the charms bar appears for no reason about 20 times - it's incredibly frustrating and distracts me from my work. I could disable the touchpad and use a mouse but that's not the point I need this working!!

Anyone with any suggestions, or should I ask for a refund and buy something else?


Answer:Satellite S50-A-10V: touchpad issue - charm bar slides out


I think you are unaware of additional touchpad functionality and features.
The touchpad seems to support additional gesture (multi touch). This additional touchpad function can be useful in case you want to control some notebook function directly.

I recommend you reading the user manual (page 48) there you will find details about touchpad.
For example the gesture ?swipe? (quickly move the finger in from left the edge of the touchpad) show you recently opened apps. The swipe from right opens the Charm bar (search, share, start, devices, settings)

So this _is definitely NOT touchpad problem_ but the additional feature.

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Just had delivery of a new Tosh T110-107 which I have to say looks wonderful, however a problem. One bootup the touchpad works ok but as soon as I connect the USB mouse then neither work - making the system unusable, until I disconnect the mouse and reboot. SO what have I done to it?

Uninstalled McAfee and addded Norton 360 and Office (both originals) and thats it, the problem was found before anything was done - as it came out of the box.

Win7 Home Premium, never had problems with Win7 but then not used it on a laptop especially this model. Can only imagine its config/software but straight out of the box? Tosh must know there is a problem them - they have too, yet sold it?

ANyone else had this issue?

Answer:Satellite T110-107 - Touchpad / mouse issue

Ah answer my own question, mouse at fault, once the wheel is moved it all works, but one has to continuously move it or it don't work. Turns out the mouse was not part of the package, so my apologies to Toshiba, but then thats why I got him to buy this model - reputable manufacturer - great machine though and would recommend it to anyone who is thinking about buying one.

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I've a Satellite P300-1AN notebook and since the beginning (two weeks)
I have a touchpad issue: it is not immediately responsive and the pointer trembles when touching the pad. Very often it freezes for just one or two seconds.

This is VERY annoying. A USB mouse works perfectly.
I tried reinstalling ALPS drivers, tried Synaptics ones, tried just Windows Vista drivers: no way.

Now I have found the reason: this issue is present only when the notebook is powered by AC adapter.
With battery the touchpad is perfect.

I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore!
Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?

Has anyone had this same issue?

Answer:Satellite P300-1AN - Touchpad issue with AC adapter

> I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore! Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?

The point is that your notebook should be always checked using the Toshiba factory configuration.
Why? Because the ASP wants to be sure that this issue is not related to a software problem (compatibility issue with 3rd party applications). The software issues are not covered by warranty.

Furthermore the ASP will always recover the notebook before checking any hardware parts for a malfunction. Therefore you should always backup your data from the HDD before you will send the notebook for checking.

I would recommend to reinstall the OS using the Toshiba recover disk and then check if the issue would appears.
If yes then you can contact the ASP again and could provide all details which are necessary for an technician.


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can someone please help me out, my touch pad was working fine last week, however when logging back into my machine the device would not work. I have located the device under hidden devices in device manager.

I have attempted to reinstall the drivers but keep getting the error message of the device may not be available, or some drivers may be missing. Any help that can be provided with this issue would be greatly appreciated.

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I just have a few issues with my L500.

I've only had it for 2 months and I am pedantic about it to the point that it is either always in a bag when not being used or on a desk when it is and I even clean it with a paintbrush.

Despite all this it looks like I've had it for years. There are chunks missing out of the case and scratches all over the thing and the little rubber feet either side of the webcam are coming unstuck and will eventually fall out.

The mouse pad is also doing strange things regardless of the settings I have selected for it. It sometimes will not work on the left hand side of the screen and will flick off to the right and I have to restart the machine to get it to work properly again or I have to tap it several times to get it to do anything at all or it scrolls wildly and I can't get it to stop.

Basically it's under warranty, I'm unimpressed with that fact that it is obviously made of shoddy material and is being damaged when I am taking care of it and I'm wondering if there is anything I can do about it.

I'm thinking abnormal wear and tear is possibly the case here.


Answer:Satellite L500 case, scratches and touchpad issue

> Despite all this it looks like I've had it for years. There are chunks missing out of the case and scratches all over the thing and the little rubber feet either side of the webcam are coming unstuck and will eventually fall out.

Hmm? strange? what to say? my L505 is some month old but it looks like purchased at the first day.
No scratches, nothing! Of course I?m careful with this notebook and use a microfiber cloth in order to clean this. I don?t use it ?on the road? and I think this is the reason why it looks so nice? the plastic covers looks like other common covers used in other notebooks models? so don?t see any big differences.

> The mouse pad is also doing strange things regardless of the settings I have selected for it. It sometimes will not work on the left hand side of the screen and will flick off to the right and I have to restart the machine to get it to work properly again or I have to tap it several times to get it to do anything at all or it scrolls wildly and I can't get it to stop.

Regarding the touchpad;
I think you should take a look into touchpad configuration settings: control panel -> mouse -> device settings -> settings (or properties)
There you can configure the settings provided by Synaptics driver.
Note; touchpad uses both drivers: Alps and Synaptics?
If you have some issues then an update might be recommended.

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Hello, i just bought a Satellite A500-1EJ and i have two problems:

It turns on by tself and the volume and the light touch pad does not work correctly.

Answer:Satellite A500-1EJ turns on by itself - touchpad light issue

Regarding the issue with automatic starups:
Please check this thread:
You have to update the BIOS to the latest version in order to solve this?

>the volume and the light touch pad does not work correctly
I?m not sure what volume light or touchpad light you meant exactly and what does this mean ?work not correctly????
Maybe you could be more specific and could provide more details?


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Hello everybody,

I have two questions and I will highly appreciate your help.

First, when I got the laptop it used to have a Fn bar that comes down from the top of the screen when I press Fn, it shows all the Fn keys, now it disappeared. I need to get it back, I almost tried everything and nothing is there yet.

Second, the touch pad is not zooming anymore when I apply the 2 fingers in and out, it used to do that before.

My laptop is Satellite L505-13W

Thank you in advance

Answer:Satellite L505-13W - FN keys not shown and touchpad issue

Hi abdouni,

1. I think the problem is related to Toshiba Value Added Package and Flash Cards Support Utility. Both tools control the FN keys and the Flash Cards appear if you press FN key.
You can download it on official Toshiba website: > Support & Downloads > Download Drivers

Regarding the installation: First of all remove both tools and restart the notebook. Now install Value Added Package and restart again. Install Flash Cards Support Utility and make one restart. Now the FN keys should work again.

2. This could be related to Value Added Package too? So check my posting.
If it?s not work, reinstall the touchpad driver.

2 more replies
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I am trying to solve some issues regarding touchpad. My Toshiba U400-150 PSU45E has been equiped in ALPS touchpad (instead od synaptics, which is much better by the way).

Previously I worked on another manufactures laptop with Synaptics and the software for it had advanced options, better than ALPS.

1. When I use ALPS driver the movement of coursor seems to be little "jumpy", any movement regulations don't help. So I uninstalled ALPS driver, installed Synaptisc and the movement was fluent. However the software for Synaptics did not include all the advanced options (such as touch areas, scrolling, etc). Therefore I restored the driver for ALPS again, and the 'jumpy' movement returned. I assume that the driver is not as good as synaptics.

2. I need actually emulation for middle button. In synaptisc there was such option in "touch areas". I was using top right corner for emulation of middle mouse button. I was searching for such option in ALPS driver but there is no any .

I woud be gratefull for any sollutions, suggestions regarding issue 1 and 2. Is there any possibility to emulate middle mouse button in ALPS?


Answer:Satellite U400-150 (PSU45E) - ALPS touchpad issue

I have an Alps touchpad on my Tecra and its very smooth, so maybe you just need to update the Alps driver?

Are you using XP or Vista?

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Hi folks, I'm new here and hope you can help me.

I have a Satellite L750D here which has a strange Keyboard/touchpad issue.

Recently my screen has been replaced and I toke the opportunity to replace the DD with a SDD.

I used the OS restore cd's which I created from the recovery partition and completely reinstalled Windows 7 64-Bit from those.

Everything seemed to work well until after the last reboot.

Then my after reboot, the keyboard wasn't working and neither the touchpad.
I tried rebooting / shutting down and starting again, no change.

I connected an USB keyboard and mouse, both work perfectly.

I reinstalled the touchpad drivers from the Toshiba website, still no change.

I then closed the lid and let the notebook go into sleepmode/hibernation and found that when I opened the lid/screen, that the keyboard was working again, but not the touchpad.

Fn-F9 made no difference.

I then pressed the button above the touchpad, but the touchpad remained dead. But after pressing that button, the keyboard went dead too!!?
Switching the button for the touchpad on/off made no difference, both keyboard and touchpad remained dead.

Rebooting made no difference either.

Throwing away the drivers in safe-mode led the drivers to be reinstalled, but both keyboard and touchpad remained dead.

The only thing to bring the keyboard back to life is closing the lid and going to sleepmode/hibernation and reawakening the notebook.

But press the button above ... Read more

Answer:Satellite L750D - Strange Keyboard/touchpad issue

I connected an USB keyboard and mouse, both work perfectly.

This is really strange… from my point of few, if the external keyboard and mouse works properly, then the controller should be OK, and this would mean that the malfunction must be related to the faulty keyboard / touchpad.

But at the other hand, you said that the keyboard works properly booting from Linux Live CD.
To me this makes no sense and I’m confused…

Anyway, since the notebook has been disassembled in order to replace the screen and other parts, I think something went wrong during this procedure and probably a part was affected…

In my opinion it’s advisable to replace the keyboard and to check if it will fix the issue.

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I purchased this laptop early September and I am super happy with it, but there's two minor things that annoy me and I haven't been able to fix yet:

1) When coming out of sleep or standby, it never automatically re-connects to the wireless it's on, I have to manually do this every time. The windows Wireless service is running fine, so that's not it, but what is?

2) Sometimes the touchpad will stop working randomly and I have to either use a mouse or reboot to fix it. I have reinstalled the touchpad drivers. Turning the touchpad off/on using the function keys does not solve the problem.

Any help would be appreciated!

Answer:Satellite Z30-A-1D0: No Wlan after sleep mode / touchpad issue

I can confirm both problems.
Update the WLAN Driver...seems fixed now.
(AC3160 - Driver:

Touchpad and trackpointer sometimes won't work yes. I than just restart... I still hope on some overhaul of the ALPS mouse stuff.... (maybe with Win 10 this problems all will be gone - as the manufacturers (pretty sure) will release new (hopefully fixed) drivers.)

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Good afternoon all,

I currently have a Satellite series T110-107 and am having issues with the touchpad.

I start the computer up and the touchpad works fine for a few seconds, after this the touch pad ceases to work in its full capacity.
If i roam my finger over the touchpad and the pointer doesnt move, sometimes it will move up and down but not as it should.

Is this a common problem, or is it a hardware issue....or is it the fact i'm just not used to or have the correct settings on windows7?

Any help wuold be great as this is very frustrating!

Kind regards!

Answer:Satellite T110-107: touchpad issue - pointer doesn't move sometimes

Hi All

My Satellite T130-11H is having the same fault with the mouse, every now and again the mouse just will not move it will just jump around the screen when I try to move it, it can only be resolved by rebooting my system, I have not changed any settings since I had my laptop so I know it is not what I have done. Help!!!!

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Hi looking for some help. I have a Sattelite C660-21Z and over the last few days the keyboard started to play up, some keys wouldn't work at all and the touchpad only worked occasionally.

After trying afew different suggestions and uninstalling the last updates etc I still had no luck, so I tried updating the BIOS when it went to restart it powered up and then nothing it's just sitting with the power light on and the fan running and has been like that for about an hour!

Help please!!!!

Answer:Re: Sattelite C660-21Z - keyboard and touchpad started to play up

Did you interrupted the BIOS update or did the BIOS update finished properly?
It could be possible that something went wrong during the update?

Try to remove the battery and disconnect the AC adaptor.
Wait some time 30min and then press power button for 30sec? then connect battery and AC adaptor and try to boot the unit? good luck

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Have recently downloaded Opera browser & find the Synaptics scroll function no longer works !
All other funtions seem OK & scrolling is still fine with MS Explorer
Can anyone tell me if this can be fixed ?
[Using a Satellite 5200-902]

Also Touchpad light goes out after 5 seconds.[This is normal]
Does anyone know if it is possible to find the code & change this to say 60 seconds ?

Any help with the above would be appreciated

Answer:Satellite 5200 - Touchpad scrolling in Opera / Touchpad backlight

I?m not sure but I think the Opera explorer doesn?t support this option.

But if the Opera supports this option so maybe you have to enable it only in the Opera settings?
But sorry I don?t use the explorer and therefore I can?t give you a exactly instruction hoe to do it.

But play around with the settings or visit some Opera support sites

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Question: Satellite C660

My brother has a Satellite C660-1H6 laptop. Unfortunately his HDD went bad.
I installed a new HDD and reinstalled Windows 7 Home Premium, which was originally installed on the laptop.
Setup accepted his product key and installation went relatively smooth, only problem is that after installing the drivers, I cannot connect to wireless network.
Laptop uses an Atheros wireless card, model AR9285.
Things I tried, following forum suggestions:
-Allocate a MAC address instead of "Not present" to the wireless adapter.
-Changing various drivers, including the one from Toshiba page and some from the Atheros page.
-I installed ALL the drivers, I don't have any unknown device or exclamation mark in device manager
-Installed ConfigFree, Flash cards support utility, Value Added Package, Wireless LAN indicator (some users select that some of these are needed)
-I ran Windows troubleshooter
-I did a factory default reset in BIOS
-Although I did not change the antennas before, I also tested the wireless with the 2 antenna connectors replaced the other way on the wireless card.

Fn+F8 works, I can enable/disable the wireless. I can see a list of available networks, including mine. When is try to connect, it asks for password. My router is using WPA2-PSK authentication and AES encryption. I type the password, it tries to connect, but I get the following error message:
"Windows was unable to connect to XXX" (I replaced the SSID of my network with XXX)
After that... Read more

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Question: Satellite C660-23M

My laptop wanted to do 3 updates last night when I shut it down - don't know what updates - but after bout 30mins of doing nothing I turned the power off. It's now npt doing anything!! Power is on & initially got a Boot Menu box with info on but now the HDD/SSD info that was showing has disappeared. I'm a real non tech person so haven't a clue what's happened or how to sort it. Wasn't having any problems at all until the laptop tried to update last night. Can anyone help??

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I have the very annoying problem of key lag on my laptop which is a satellite C660 1-f-1 .

I've had the laptop for around 3 months and have tried the keyboard settings on all settings to no avail. I paid ?350 for this laptop and I'm getting increasingly aggravated !

I've read that the problem has cropped up with other models and that removing and then replacing the battery helps.. but I can't keep doing that mid conversation or e-mail !

I keep reading about these update download bios but have no idea what that means . Could somebody please explain in a plain English non-tech speak style please ?? !!

Answer:Key lag on Satellite C660-1F1

Hi Helenuk1963

A BIOS update is something that makes the main brain of the laptop smarter but this does not 100% mean it will fix it the normal fix is to run a recovery of the unit via the HDD by pressing F8 non stop on startup and selecting repair your computer then login and select Toshiba HDD recovery but before you do this make sure you have backed up all your data and created recovery disks via the toshiba recovery media creator in the start menu.

if you do want to run a BIOS update best thing to do is call Toshiba direct who can walk you though it and at least if something goes wrong it will be covered.

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Hi all,

I crashed my MBR against a standard MBR.
Do you have a C660 MBR so that I found the recovery?

Thank you in advance :)

Answer:Satellite C660 - I'm looking for an MBR

> Do you have a C660 MBR so that I found the recovery?
If I understand you right you cannot start HDD recovery installation, right?

Have you created recovery DVD?

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I was wondering what CPU's the C660/01m can take. It's an i3 but can it take i5 or i7?
Is there a list of all its technical info?



Answer:Satellite C660/01m What CPU can I use?

Have a look at the other C660 models, if they have an i5 then your model should be able to take the same CPU.

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Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen ( - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

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I dunno know what's going on but I can only use FN + 3/4. It's crazy, 'cause I've got this computer only few weeks...

Answer:Satellite C660 cannot use all the FN key

also interested in this problem
updated windows and fn panel ceased to appear
only works fn +3 fn +4
do not tell that to establish a panel to fn resonant work?

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I am new with this forum, hope i will welcome here

I want value added package for working FN button properly with software

My OS is windows 7 32 bit
Toshiba C660-A041
Part Number : PSC1NV-026019AR

Thanks for help me

dB :)

Answer:Need VAP for Satellite C660

I?ve checked Toshiba support page for available drivers and your notebook model is not supported for Win7 32bit.

Try please to install available VAP for some older supported model.

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My model is Satellite C660-1LD .
I want to add 4 GB RAM to my laptop.

There is now 4GB RAM DDR3 *(1066MHZ)* on my laptop.
Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?

And what frequency my computer will work? (1066mhz or 1333mhz).
What better RAM to add( brand, frequency) you think?

Also the RAM I found is Unbuffered, what it means?

Thank you!

Answer:Satellite C660-1LD - I want to add 4 GB RAM

> Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?
This depends on your chipset.
If your chipset supports 1333Mhz then the RAM will work with full performance, otherwise it would be clocked down to 1066Mhz.

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Hello Everyone,

My problem started after updating windows 8.1 to windows 10, of course!
First the touchpad just stopped working, for no reason.

My solution was to uninstall the drive and restart the laptop. And from time to time I had to do this proceed. Two weeks ago windows updated, and the touchpad issue's gone. . Unfortunately, another one appeared.

The feature "mousekey", which is turn it on at ease access to use the numeric keys to use them as a mouse, It's turning itself on. And doesn't matter how many times I turn it off, few seconds and it's on again.

I've tried uninstalling the drive, which after windows the last updating was "ELAN".

Then I replaced by the Toshiba drivers, which is "Synaptic", and uninstalled the drives ,the problem is the same. Because of that, I can't use my numeric key, which is annoying!! If anyone can come up with something I will be grateful.

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My daughter's laptop keeps freezing; I have used the internal `Repair' to set it back to the factory settings, but it is still the same. I have been told that it is a common symptom of a faulty hard drive, for which I was quoted approx £170.00 to replace and install the operating system. I am not a computer technician, but as I was a tv engineer, so feel that fitting a new HDD is within my capabilities, and as a replacement HDD from Toshiba is £80, this seems the logical thing to do; however before I buy a new HDD, can anyone tell me if it is correct that the freezing may be the result of it failing? I would just like the opinion of other people with computer knowledge before I spend my money, and I will not blame anyone if I choose to follow their advice and it doesn't cure the problem.
Any advice would be very welcome.

Answer:Toshiba Satellite Pro C660 - 1ux HDD

FReeezing PC

Overheat due to faulty / blocked fans
PSU voltages (not applicable to laptops)
Household power surges fridge etc switching on/off (does it freeze when running on battery only?)
faulty memory stick try memtest click here virus or spyware scan for both especially if shutting down with in a few minutes of switch on or internet use
driver conflicts especially graphics cards get the latest drivers for your equipment.

You can run a check on the drive. In explorer right click the drive select properties - Tools tab - check drive.
It may also freeze if there are a lot of windows open at the same time and cpu is at 100%
Or if there is not much spare space on the drive.
Model of toshiba laptop? Most hard drives ae easy to change as located under a cover on the base , some are harder to get at as may be under the keyboard. We can probably find a Youtube video or strip down instruction easy enough.
If it really is the drive then you an image the whole drive to an external drive using the free Macrium reflect make the rescue media from the same program - fit a new drive and restore the image to the new drive.

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I have a Satellite C660 laptop that is only a couple of months old and not used too much. I turned it on the other day, but the screen is completely blank. The laptop is making 'bleeping' sounds. One, quite high longish bleep, followed by the same pitch but two bleeps in quick succession. This cylce occurs every 30 seconds or so. It doesn't matter whether it is plugged in or running on the battery, the results are the same. I have also noticed that the machine is not getting that warm. When I had the laptop plugged in earlier I had to leave it for a while to answer the phone. Since it has not been working the laptop has one red light and one green light - none flashing. When I returned after about 10 minutes, both lights had turned to green and the bleeping was the same. I have went through the users manual and have tried the suggestions re: screen contrast, brightness and so on, but nothing is happening. I'm pretty p----d off as the laptop is only a few weeks old as I mentioned earlier.. Any help would be appreciated. PS - it is still under warranty.

Answer:Satellite C660 - No Display


If your notebook isn?t able to start and makes only some beeping sounds it means that a hardware malfunction was detected. It?s not a software problem so you must contact an authorized service provider and let the guys check your unit for errors.

It?s good that the notebook is still under warranty because such hardware repairs are for free and covered by warranty. So get in contact with your local authorized service provider and ask for help. I?m sure the problem can be clarified with the guys :)

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Satellite Pro C660 will not turn on. no sounds, no lights just completing dead.

any suggestions?

Answer:Satellite Pro C660 will not turn on


On this virtual way it is not possible to offer some precise diagnostic. All you can do is to disconnect AC power supply, remove battery and leave it for a while. Then press power button and hold it for 15 or 20 seconds.
After doing this connect AC power supply and try to start it again.

What happen when you do this?

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Basically, my Satellite C660-2QN battery wore out the other day (1 month out of warranty, typical!).
I checked out Toshiba's replacements and decided to see if I could get a cheaper one.

I found on Amazon a replacement battery advertised as being for all Satellite C660S, it basically arrived today and I first noted that it said on the back it was modelled for Satellite Pro.

When I tried to fit it into my laptop, it was too large, though my mother, who insists it is correct, forced it in. It went fine for a while until the battery needed charging, at which point I plugged it in.

However, the battery doesn't charge, or if it does, very slowly. It's gone from 6% to 12% in around one-and-a-half hours. So I pose the question, does a Satellite Pro battery fit a regular Satellite C660?

If not, I'll keep using my old one as a placeholder and stay on AC power when it's in use.


Answer:Satellite C660-2QN and new battery

>Satellite Pro battery fit a regular Satellite C660?

Satellite Pro C660-1KR PSC0ME supports 6 cell PA3817U-1BRS 10.8V 4200mAh size in mm: 206.8 x 45.1 x20

You Satellite C660-2QN supports the same kind of battery (model: PA3817U-1BRS ).

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My friends nephew has a C660 which when you switch on shows the Toshiba splash screen with a panel at the bottom showing the following "Press F2 for start up,Press F12 for boot options menu. How can you set it to be able to boot up directly from the HDD without having to press F12 and selecting the Hard disc option?

Answer:Satellite C660-17J won't boot

If everything is OK you must not do this and notebook starts automatically. Enter BIOS settings, set it to default settings and try to start notebook again.
Is original OS preinstalled on this machine? I mean OS version that you got with it (WIN7 64BIT HOME PREMIUM).

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Hello people,

My laptop Toshiba Satellite *c660-1uj* won't start up.

It does nothing when I press the powerbutton.
When I plug in the poweradapter I hear a clicking sound this is with or without the battery and I also see the battery light(led) flashing green.

I think it got something to do with my motherboard but i'm not sure.

I would like to be sure before I buy a new one.
Does anyone know where the problem comes from and how to fix it?

Thanks in advance.

Kind regards,


Answer:My Satellite C660-1UJ won't start up

> I think it got something to do with my motherboard but i'm not sure.
Yes, I think this problem could be related to motherboard problems.
But this would be the worst case since new motherboard is very expensive part? I gues warranty isn't valid?

But why you don?t test the memory modules? Faulty RAM can prevent the notebook from booting and powering ON. RAM module replacement is not very difficult.

Of course you would need to purchase new modules just for the check? but maybe you could visit some notebook/computer technicians? downtown who could test the unit with new RAM modules.
In such case you would not need to purchase the parts just for testing purposes.

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I just wonder to upgrade CPU on my laptop to get some perfomance.
I have done upgrade RAM to 8 gb and 64bit Win7.
Now processor is i3-370M (3M cache, 2.40 GHz).

I'm pretty sure I can upgrade to i3-390M Processor (3M Cache, 2.66 GHz), but it will be IMO pointless.
There is same Cache and just a bit faster clock of CPU:,49020

I need someone to aswer for question: may I fit to this laptop any i5 or i7 without trouble with compability with motherboard?

Sorry for my poor english, but I think You'll get point of my case.
I'm not looking to play games but need more power for editing hd videos when I'm outside my home desktop

Tomasz Kowalski

Answer:CPU upgrade on Satellite Pro C660-219

>I need someone to answer for question: may I fit to this laptop any i5 or i7 without trouble with compability with motherboard?
You have to know that CPUs upgrades are not supported by any notebook manufacturer. This means that nobody can say if an CPU would be fully compatible and would not cause any troubles. Such upgrades are own risk.

You could read this Toshiba statement regarding upgrades.
[Is it possible to upgrade the CPU or GPU of a Toshiba Notebook?|]

The point is that even the chipset which is part of the motherboard would support the new CPU, the BIOS could not be fully compatible and the combination of BIOS and new CPU could cause new troubles.

The unit seems to support the INTEL HM55 chipset and from my knowledge the Toshiba Satellite C660/C665/Pro C660 Series is based on a Dual Core/Quad Core Processor ( *Intel Arrandale* processors)

So if you want to search for a compatible CPU, you should check the CPUs belonging to the Intel Arrandale processors family.

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Hi friends

I have Satellite C660 its built-in mic and external mic not working
Can any one help me?

Answer:Satellite C660 - mic is not working

We don't have enough info to understand your problem.
Which operating system do you use?
Is sound driver installed on your machine?

When you open control panel > sound > recording, is any recording device listed there?

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Hello I hoping you can help me.

I currently used the startup recovery mode on my laptop, as my laptop had been infected with somesort of malware, which slowed my laptop down, making it unusable, Therefore I turned to the recovery, after i did the recovery i found that i was unable to use my laptop, it seems to be that the OS is gone, I cannot access normal mode or safemode, And the Recovery option has now dissapeared from the F8 menu, I am stuck on ideas on what to do, I only got the laptop 5 months ago and now its totally useless.

I look forward to your advice,
Thanks in advance,

Answer:Cannot recover my Satellite C660-1ZM

Hello Aaron

Have you maybe created recovery DVDs following Toshiba?s recommendation?
If yes you can install recovery image using these discs. If not you can order new one on -

HDD recovery installation is screwed up and you will not be able to start it anymore.

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I wish to connect C660-119 laptop to TV but there appears not to be a HDMI port.
Can you advise alternative solution ?

Answer:How to connect my Satellite C660-119 to TV

It is a bit complicated due to missing HDMI port. According notebook specification your notebook has RGB port only and it can be used if you want to connect external display. This port sends video signal only.

You can use this port to send picture to the TV too. I don?t know which TV do you have and which ports has your TV but for sound you need separate audio cable.
It a bit complicated.

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Can someone tell me where I can get the drivers for my Satellite C660-15R?

I have been on the download page and do not know what series this computer is and how to get the correct drivers.

Thanks, Andy.

Answer:Where I can get the drivers for my Satellite C660-15R?


Check please one more time.
You can find your notebook as follow:
Product type > Notebook
Family > Satellite
Product series > Satellite C Series
Model > Satellite C660
Short Model No > PSC0LE

Can you find it?

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I have a Toshiba Satellite C660 ... a message appear every time I open it tell me that I have a hard disk problem and in the details it told me that I have a hard disk failure and I must do a backup for my data and I must contact my manufacturer.

Can anyone tell me what that is and what to do?

Answer:HDD failure on Satellite C660

At first make data backup to be sure nothing will be loosed if HDD will crash soon.
Copy all important data on external HDD. It is best and easiest way.

Has your notebook valid warranty? If yes I recommend you to contact nearest Toshiba service and ask for HDD replacement.

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Hey guys,

Thanks a lot for taking a look at my post.
I have Satellite C660-108. I'm thinking of upgrading ram from 3 GB up to 8 GB.
I will be very grateful if someone could answer my questions before I make a purchase.

This is a Ram model. I'm thinking of buying.

Kingston HyperX Plug in and Play DDR3 1600MHz CL9 8GB SODIMM Memory Module

I wonder if it would fit to my laptop ?

Also I found this on C660-108

Type : Intel? Graphics Media Accelerator HD
memory amount : up to 1,273 MB shared memory with 3 GB system memory installed, and up to 1,696 MB with 4 GB system memory, (with pre-installed 64-bit operating system)
memory type : shared .

If I upgrade ram up to 8 GB would it mean that my graphics system memory will be up to 3,392 MB as well ?

Thank you so much.


Answer:RAM upgrade up to 8GB on Satellite C660-180

According to Toshiba notebook spec page, the 8GB RAM (2 x 4GB) are definitely possible.
Kingston is a good RAM manufacturer and provide good quality modules.

The RAM modules should support following sepcs:
DDR3 1066MHz (PC3-8500)

The CPU PENTIUM P6100 (2.00GHZ) supports an 1.066MHZ FSB and therefore the PC3-8500 should run at full speed 1066MHz

> f I upgrade ram up to 8 GB would it mean that my graphics system memory will be up to 3,392 MB as well ?
More RAM means a bigger part can be shared with the GPU but this is controlled by graphic card driver automatically.

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Toshiba Satellite C660-26H - OS Windows XP SP3 - Need drivers :)

I repair cars and many programs still using Windows XP.
I tried to look for these drivers yourself, but unfortunately found nothing.

Thank You


Answer:Need XP SP3 drivers for my Satellite C660-26H

If you cannot find drivers on Toshiba support page - - then your notebook is not supported for WXP and you will, probably, not be able to find them.

Please note: all new notebooks are designed for WXP and just some models (mostly business machines) are supported for WXP.

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i have a problem with my keyboard, it's still lagging, i have to type very slowly. It makes me angry.
I've been searching some solution for a long time. But everything works only temporarily... Anyone has a good solution?

PS: sorry for my english

Marcel S.

Answer:Satellite C660-1L5 KEYBOARD LAG!

The solution has been already posted here in the forum? should use the ?Advanced search? option in this forum to find similar threads do this one :)

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I bought 2 x 4Gb memory modules to upgrade the memory to 8Gb.
With 8Gb installed the laptop won't boot but it will boot with 6Gb installed.
Both the 4Gb modules work in the 6Gb configuration and the BOIS is 1.8.

Any ideas?

Answer:Satellite C660-108 does not boot up with 8GB RAM


According to the user manual, this notebook can be upgraded up to 8GB RAM.

So you should be able to use the 2x 4GB RAM modules?

I think both modules are not compatible to each other and therefore the notebook cannot boot up.

You should test the notebook using other modules.

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My laptop specs :
Processor type : Intel? Pentium? Processor T4500
clock speed : 2.30 GHz
Front Side Bus : 800 MHz
2nd level cache : 1 MB
Operating system
No Operating System pre-installed

Design Color color : Black finish with textured pattern and black keyboard
System memory standard : 2,048 MB
maximum expandability : 4,096 MB
technology : DDR3 RAM (800 MHz)


I'm confused , can't find any DDR3 800hz anywhere ... and I'm using a 64bit windows 7 .. i recognize other C660 series laptops can upgrade to 8gb but only with 64bit systems ..

is the ram bus only limited by the processor bus ?
is it possible that i can add up to 8 GB and info on the site not fully explained since this laptop doesn't come with any OS ..

last . since i can't find 800hz ddr3 memories ... does it matters if i added different bus memories but both run on a lower bus ??

I'm waiting for your kind reply thanks .

Answer:Upgrading RAM on my Satellite C660-15G

have a look on
enter your serial and under optional extras it should tell you on there if not a uk model have a look on your countrys website

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Good day!

my concern is about my Toshiba laptop I bought it 2 months ago in Europe when I reach in Philippines my son keep on playing it suddenly it was turn off and it didn't open anymore.

I go immediately to Toshiba centre at Cagayan de oro city and I found out that it was the keyboard problem but they could not replace it because there are no available keyboards suited for that laptop. How can I fix it?



Answer:Need new keyboard for Satellite C660-1DG

At first I must say that biggest problem for you is that warranty cannot cover keyboard replacement and you must pay keyboard exchange alone. Notebooks from EMEA (Europe ? Middle East ? Nord Africa) countries have EMEA warranty only so warranty is, unfortunately, not valid.

To be honest I don?t understand why the keyboard must be exchanged if the notebook doesn't start properly.

Anyway, this notebook model has keyboard used on many models so to find new one should not be problem. Best way to order new keyboard is eBay. In last 3 years I?ve ordered several keyboards over eBay. You will not believe me but all of them I ordered from China.

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As my username suggests, I'm not very good with these things. I bought the c660 about a month ago and I cannot believe how slow it is, it takes forever to open a document and the internet takes absolutely ages to open even the home page.

I have tried disabling add ons and I have only stored one excel sheet and about 20 pics on the computer its self so I can't understand why it is like this, to be honest it was like this from day one!

Please can someone tell me what I can do to rectify the problem?
Many thanks :)

Answer:Re: Satellite C660 new but very slow


In this forum you can find many identical threads. Please check
If you have more questions let me know.

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