Computer Support Forum

Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

Question: Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

I have read up on this status code & the best advice was from Microsoft site saying that system restore could help. But that was stupid assistance as i cannot load up my system as I cannot complete start up repair because after clicking on it windows bar for loading up files does not end up being completed!

Instead i end up back at the Windows boot manager to try the repair that i have attempted 3 times.

Is there anything else i can do without paying out money for parts.

Thanks, mike

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Preferred Solution: Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

Could you provide some essential information?
What notebook model do you have exactly and what Windows OS do you use?
Did you create recovery disks in the past?

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My friends computer said this:

Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.

If you continue to receive this error message, contact the hardware manufacturer.
Status: 0xc00000e9

Info: An unexpected I/O error has occurred.

I suspect that this is a hard drive failure and now you can't even F8 into safemode

using F12 you get to the boot menu:

I think this proves that you're not dealing with a hard drive that slipped out of its socket...

Just let go as far as it can go and this is all you get:

underwhelming to say the least.

additionally, and unrelated, my macbook's optical drive quit so I can't burn a boot cd to test the laptop so I'm fishing around for someone who might recognize this as a typical Toshiba satellite L775 failure well understood, etc...

Please let me know what you think

Answer:Will Not Boot - Toshiba Satellite L775 - Status: 0xc00000e9 error

run the toshiba dos diagnostic on the drive

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I wondered if someone out there can help me please.

I am having problems with my laptop HP Pavilion which has factory installed Vista. The above error message kept appearing when starting up the computer. I have rebooted in various different ways using a Windows Vista all in one recovery disc to try and fix the problem without success. I have changed the order in BIOS to start the disk first and still not being able to move further forward. I am aware that the August Windows update may of been corrupt. Do i need to remove this?

Any guidance will be appreciated.

Answer:Windows boot manager status 0xc00000e9

have a read at

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Laptop suddenly froze whilst I was on the internet.
The mouse was still operable, but I could do nothing else - even shut down or restart.

So, I forced shutdown and tried to switch back on again, now it started, however, firstly, a screen appeared stating ''Loading drives'', and then I was confronted with a screen with a list of writing on it.

It stated that I should contact the hardware manufacturer, and listed the ''status'' as 0xc00000e9, and ''info'' as ''an unexpected I/O error has occurred'', I am unable to start the laptop and have gone through the troubleshooting checklist.


Answer:Satellite C650 won't start up - status: 0xc00000e9

Hi buddy,

Can you start Windows in safe mode? Before Windows starts press F8 key to enter advanced boot menu of Windows then select ?safe mode?. If you can start the computer it seems to be only a driver issue.

And before you contact an authorized service provider I would try to reinstall Windows from Toshiba recovery disk. So you can test it with factory settings again.

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When booting my desktop computer I get a windows boot manager black screen with” File:\boot\BCD Status: 0xc00000e9 unexpected I/O error has occurred” message. If I boot to CD/DVD using my windows recovery disk and select keyboard US, I get two options: Restore using system image or use recovery tools. When I select system image and next, no image is found. When I select recovery tools, I am asked to choose an operating system. Now my problem is no operating system is listed. What can I do now to recover my system? My hardware has checked out ok and I suspect something in windows 7 has messed up. Any suggestions? In troubleshooting, I replaced the suspect hard drive, installed windows 7 and the computer works great. So how do I recover my original hard drive?
Update: Booting to installation disk and running startup repair results in Root cause found: The partition table does not have a valid system partition.

Answer:boot\BCD Status: 0xc00000e9 unexpected I/O error

Solution: I bought a new 500 gb drive and installed windows 7/64. The computer booted and operated normally. This verified the hardware end. I then installed the suspect drive and the windows installation disk in the dvd drive and booted to the dvd drive. This brought up a boot menu and booted to dvd and this brought up a repair menu notifying me that there was a problem with the boot partition. It asked me if I wanted it to repair the problem. I selected yes and then rebooted the computer to the suspect drive and all is well. From now on, I will always clone the drive so as to have an instant duplicate backup.

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Whenever I try and install win7(iso image) I get the boot manager window saying that a piece of hardware is failing or not connected properly. I've tried it with two hard drives and the intel ssd I bought for the build. What's annoying is that this error is sporadic, with my old seagate hd I was able to make it through the loading of the windows files and all the way to the language selection windows screen. So I cancelled it and decided to try again with my ssd. Since then I've gotten the same error.

All help is appreciated, thanx.

Answer:win7 install boot manager error Status: 0xc00000e9

I had a problem like this when I tried to install with the drives set in AHCI mode in the bios. I don't know why as not everyone seems to be having this issue but setting it back to IDE fixed this, I installed and then set it back to AHCI after install.

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Hi, sorry i'm new to these forums and i'm not sure whether i have posted in the correct topic.
I own a EASYNOTE BU Laptop, from Packard Bell.
When i turn on my laptop, i have a black screen come up, with the following text: Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.
If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, choose Start Windows Normally.
>>>Launch Startup Repair (recommended)
>>>Start Windows NOrmally
Seconds until the highlighted choice will be selected automatically: **
Ok, however when i Launch Startup Repair, it waits a few seconds, and puts me on this black screen:
Windows Boot Manager
Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly conncted and the restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
Status: 0xc00000e9
Info: An unexpected I/O error has ocurred.
I have no removable hardware on my laptop, however i do have an Internal SD Card Drive, Internal CD/DVD Drive, and 2x Internal USB Drives. So i then turn my compu... Read more

Answer:Windows won't start - Need help, Quick! Status: 0xc00000e9

Considering Startup Repair hasn't solved the issue, you can try doing a system restore, if its some driver update might help you solve it.
Get your laptop checked by some technician could be some connection is loose.

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I have just purchased a Toshiba Satellite C660-195 with Windows 7 pre-installed.

This morning I have switched it on and it came up with a black box with x:windows\system32\drvload.exe in it. This box then disappeared and Startup Repair kicked in. It then told me Startup Repair cannot repair this computer automatically. The advice was to remove any device which had been recently attached to the laptop (such as a webcam or music device) but I have not installed any hardware or devices. I clicked finish and it shut down the laptop.

I switched it on again and the same thing happened (again and again!)

One forum suggests trying the following: Click the 'view advanced options for system recovery and support' link which asks me to choose my keyboard configuration but then when I do & click next it tells me "You must log in to access system recovery options" I am never given the option to log in!!

When accessing the Advanced Startup options using F8 I am still unable to solve this problem. The same thing (above) happens when I try to start in all Safe modes, Last Known Good Configuration (advanced), Debugging mode, Start Windows normally etc. I just don't understand it.

Upon searching other forums they have suggested holding down zero whilst switching on and then chosing Windows 7 to restore the laptop to its factory settings but the same thing happens - it just shows the black screen with x:windows\system32\drvload.exe then launched Star... Read more

Answer:Windows 7 will not boot on new Satellite C660-195


Sorry to hear you have this problem. Fact is that new notebooks are delivered with HDD recovery image only and not with recovery DVD. What you can try now is to install recovery image again using HDD recovery installation.
If this will work you will have ?out of box? state again.

Please do it following instructions on this document -

Please send us some feedback.

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hello guys can anyone help me please .

after windows boot manager failed , i tried to build the bcd boot again , i tried everything but didnt work , and then i got a different bootable USB i format , but i noticed all drivers were gone , i hv downloaded drivers again but since then this laptop become a disaster keep crushing , stucking at startup(welcome page) sometimes a blue screen blink in split sec and r keep restarting ,

i wanted it back as it was before format , i have toshiba hdd recovery on hard drive D but dont know how to use ,

i copied on a usb flash drive but cant boot from it , please help

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how to fix status 0xc00000e9? need help bout that...pc not starting

I thought that pc was open so i plugged my ipad via usb

then it was off actually so i turned it on...

next i see this error

please help me?

saw other threads but none helped/

Answer:how to fix status 0xc00000e9

need reply asap

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Question: Status: 0xc00000e9

My aunts Sony Vailo laptop was having an update when it starts up now there is a screen that says, "Windows faled to start. A recent hardware or software change mght be the cause." Then t asks if i want to launch startup repar or windows normally.

If click launch startup repair it says "windows is loading files" loads one bar but on the second one it only loads halfway then says, "Windows has encountered a problem communicating with a device connected to your computer Status 0xc00000e9 Info: an unexpected I/O error has occured."

If I click launch normally it goes to the windows symbol and just stays there and never changes.

I have tried f8 and clicked repair or safe mode and all the other options but none seem to work...

When click safe mode it says loading windows files but stops at aswRvrt.sys and just stays there saying please wait...

I tried f2 turning off devices some websites said

I tried using a windows 7 recovery disk but it does not even load it just shows a black screen with a blinking text line then continues to do what it normally does.

Answer:Status: 0xc00000e9

I/O error usually means the HDD has failed.
On another computer, download the ISO image for Seatools in my signature. Burn the image to CD using IMGBurn also in my signature. Boot off of the newly created CD and run the short and long tests on the HDD if either test fails, the HDD needs to be replaced.

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Question: status: 0xc00000e9

Hi there,keep getting status: 0xc00000e9 tried everything even try to boot from CD butonly choice is that you empty HD contents.I do not want to loose my files.Anybody techn out there to advise.It is Win VISTAThanksOliebol

Answer:status: 0xc00000e9

Hi and welcome to TSG this may help you

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Question: Status: 0xc00000e9

I was busy defraging my drive when by mistake i ran out of battery power. Now when i turn my laptop on windows do not start and i get the message Window failed to start. A recent hardware or software change might be the cause. Startup repair can help diagnose and fix the problem. Then it gives me 2 options: 1. Launch startup repair or 2. Start windows normally. I select launch start up repair, then it says Status 0xc00000e9, an unexpected I/o error has occurred. I do have a repair disc but the laptop does not seem to pick it up in the cd drive, even after i made the drive primary boot device in the bios setup. Any suggestions please?

Answer:Status: 0xc00000e9

You need to make the cd drive the first boot device, which is different than making it the primary boot device. If that still doesn't work, you can hit F2 (or F1, or F12 sometimes) at startup to bring up the list of devices to boot from.

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Hey, I dont know in what category I had to put this problem in but if this is the right one I will explain my problem. So yesterday i was playing my mmo, when suddenly, my comp decided to just freeze. I restarted the computer and when it was booting it made a quick blue screen and the computer restarted and this Windows error showed up saying : "Windows Error Recovery". i had two options either start Windows normally (which wouldn't work) or Try the Repair option. I tried the Repair option and this showed up, " Windows has encountered a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-rom drive that is failing. Make sure any removable storage is properly connected and then restart your computer".

Status: 0xc00000e9
Info: An unexpected I/O error has occured.
A day before my computer crashed it announced that it had found 2 Trojan viruses and that it had been removed is it likely that my hard drive has malware? please help, Thank you for your time.

Answer:Status error : 0xc00000e9

almost the same thing is happening to me dude.
i posted right under you im waiting for a response. i dont have any viruses as far as i know.

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Hi, i'm new to these forums so i am not sure whether i have posted in the correct catergory.

I own a EASYNOTE BU Laptop, from Packard Bell.

When i turn on my laptop, i have a black screen come up, with the following text:

Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.

If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, choose Start Windows Normally.

>>>Launch Startup Repair (recommended)
>>>Start Windows NOrmally

Seconds until the highlighted choice will be selected automatically: **

Ok, however when i Launch Startup Repair, it waits a few seconds, and puts me on this black screen:

Windows Boot Manager
Windows has encountered a problem communicating with a device connected to your computer.

This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly conncted and the restart your computer.

If you continue to receive this error message, contact the hardware manufacturer.

Status: 0xc00000e9
Info: An unexpected I/O error has ocurred.

I have no removable hardware on my laptop, however i do have an Internal SD Card Drive, Internal CD/DVD Drive, and 2x Internal USB Drives. So i then turn my computer off and ... Read more

Answer:Need help.. Quick! Status: 0xc00000e9

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Hi guys I need help I have a HP m7760n with vista the computer was working fine last night I got the message status: 0xc00000e9, I have tried all the suggestions from the internet that is (repair disk recover disk and all other suggestions ) but this computer just refuses to load my vista.  So I removed the 2 west digital hard drives and I installed one of the drives to my other computer and tried to format my hard drive through windows but the hard drive was kind of locked. So I thought to use Acronis True Image by wd but it did not work so I had to configure the program to allow me to clone my window 7 drive to this locked wd hard drive I did work after my modifications . so I took my clone hard drive and installed back to my HP m7760n and of course it works just fine .So now I said let me re install my vista program that came with my HP computer  when I inserted the recovery disk into my DVD it loaded the files and then I got the message again Status : 0xc00000e9 my question is as follow how the *censored* this computer refuses my vista program but it works fine with my clone program from my other computer can someone tell me how to fix this HP computer pleasei thank you all for trying to help meplease note that i did read all the post on status 0xc00000e9 but no one has try to fix this problem yet

Answer:HP m7760n with vista Status : 0xc00000e9

Are you saying that you can still use the computer even after getting the 0xc00000e9 message?From reading you post carefully, it looks like the error is from the DVD drive in your system. A new external DVD drive is under $50 and much less that taking the laptop to a repair shop. And the eternal DVD drive might  have usefulness beyond you present problem,. So I would suggest getting a external DVD drive. If Chou buy it locally, not on-line, you may be able to return it if it does not solve the problem.

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Yesterday I tried reinstalling Windows 7 on my laptop, without any success unfortunately : /.

So this is my problem:

When I boot from the installation DVD at the very beginning when windows says it's loading files I get an error message

Windows has encountered a problem communicating with a device connected to your computer.

This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-Rom drive that is failing. Make sure any removable storage is properly connected then restart your computer.

If you continue to receive this error message, contact the hardware manufacturer.

Status: 0xc00000e9
Info: an unexpected I/O error has occured

However, there were no USB devices connected at anytime of the installation.
What I've tried:I disabled the USB devices in the BIOS
What I've checked:I used seatools to check for any errors on my hard drive. There were none.
I ran a memtest check. No errors either
My suspicion:I think I will need to unplug my cd/dvd drive and try installing windows with a usb drive. However, I'd like to avoid that because unplugging my laptop's cd drive is gonna be a real pain in the a**
Misc:I used the same installation cd to install windows 7 on another laptop the day before.
I use to have windows vista on my computer but installed windows 7 five months ago
I tried installing w... Read more

Answer:Installation problem Status: 0xc00000e9

Hi there I suspect you may be right, and your CD/DVD Drive is either on the fritz, or it doesn't like Windows 7.

To test this, can I suggest you download a Linux Live CD such as Ubuntu Ubuntu homepage | Ubuntu and burn it with another PC, and see what your PC makes of it?

Incidentally, as its a laptop, does it have any "built in devices" like a Card Reader or Wireless? They might also be causing the issue

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my toshiba c660 not start any help

Answer:in my screen apear status: 0xc00000e9

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Hallo everybody I bought a new notebook last week with windows 7
but after restarting today I got this message: Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
Status: 0xc00000e9
Info: An unexpected I/O error has occurred
I tryied everything I have found on forums, BIOS setings, safe modes, just everything.
what is strange it doesnt want to read the installation disc either from internal or external DVD rom I have. It just skips and reads from HDD.
after I disabled restarting after system failure windows had started and than I got a blue screen with: A problem has been detected and windows has been shut down to prevent
damage to your computer.
If this is the first time you've seen this stop error screen, restart your
computer. If this screen appears again follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives
or hard drive controllers. Check your hard drive to make sure it is properly
configured and terminated. Run CHKDSK /F to check for hard drive corruption,
and then restart your computer.
Technical information:
*** STOP: 0X0000007B (0X83990B58, 0XC0000034, 0X00000000... Read more

Answer:errors after buying a new notebook - Status: 0xc00000e9

Why don't you take it to your local Acer Service Center's ?

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Good morning - I'm hoping someone can assist with a recent laptop error I've received on my Toshiba Satellite L775. The error I've received is listed below:

Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
Status: 0xc00000e9
Info: An unexpected I/O error has occurred.

Earlier in the day, I had my Canon EOS connected to my laptop directly, via USB, and was downloading photos. After I disconnected I was able to use my computer, but then later in the evening, when I went to re-start it, the error appeared. There was no external connection at that time. When it starts up it tells me 'Windows is downloading files' (something to that affect), and when it gets halfway through the task bar, the load apparently stops, and the error returns. I don't have a CD to boot, and have tried everything I know, which is pretty much removing the battery and trying a power boot only, and again, same result. I have a bunch of pictures and video on there and would hate to lose them.

Please, any help Tech Support Guy can offer would be greatly appreciated. Thank you ... Read more

Answer:Toshiba Laptop - Status: 0xc00000e9 Error

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(If this is the wrong place to post this, please move, thanks.)
Okay, so I was playing a game then suddenly my computer freezes, well not really freeze just my programs all werent responding, including task manager, so i turned power off and back on.

I am greeted with a choice of two options, to "startup repair" or just start normally.

But both options give me this:

Windows has encountered a problem communicating with a device connected to your computer

This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.

If you continue to recieve this error message, contact the hardware manufacturer.
Status: 0xc00000e9

Info: An unexpected I/O error has occured.
Tried safe mode, still does this, so I decided to boot from win7 cd and I chose to use startup repair, then it attempts to repair, about 2 hours later, it's still stuck on "attempting repairs.", I can't cancel it either so it just makes me even more nervous.

Please help, thanks.

Answer:Computer refuses to start - Status: 0xc00000e9


Try running a couple of bootable hardware diagnostics. Start with SeaTools for DOS: SeaTools for DOS | Seagate

Also run Memtest86: RAM - Test with Memtest86+

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Please help me I need my computer
Even if it costs me ALL data lost but I need it

Gonna do anything for it

(please move thread to right place IF this is the WRONG place)

Beg you!!!HELP ME

Answer:how to fix status doesn't want to start

No one replies sadly

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I have Dell XPS 15, (L501x) laptop. I dropped it and then the screen turned off but the laptop was still on. I tired moving my mouse thinking that the screen would turn back on. Then I turned my laptop off by pressing the turn on/off button.
Then I turned my laptop on again and the login bit showed but the screen resolution was down and the screen but showed large (meaning the view was pixelated and the view was streched). The user name and the password entering text box was off screen and not visible. The OS then displayed a Finding solution error box or someting like that. After finding a solution it told me to restart by clicking the finish button. I clicked on finish and the screen went blank and the laptop didnt turn off so i forcefully turned it off by pressing the on/off button.

But my problem is that when I turned on my laptop again the dell's loading screen appears and the loading bar loads up full but then after that the screen went blank (its on but black) and doesnt show anything. After about 10/15 mins the Status: 0xc00000e9 error and said that windows has encountered a problem while connecting with a device connected to your computer.
The error can be caused by unplugging a removable storage device ..... and so on.

Ok . i did a diagnostics test from Boot Options by pressing F12 and it showed me that there IS a error with my Hard Drive.

Error Code: 0142
Error Code: 2000-0142
Status: 79

Please help me over here. Thankyou.

Answer:Dell XPS 15 Blank Screen and error Status: 0xc00000e9

I suspect that the hard drive was damaged during the fall.
Try these free diagnostics to verify that:
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, you may want to try reseating the drive. To do this:
- unplug the AC Adapter and remove the battery
- open up the part of the case that covers the hard drive.
- remove the hard drive (there may be additional screws to remove, and then pull on a plastic tab to disconnect the drive).
- push the hard drive back in firmly.
- replace all screws, replace the battery and AC Adapter and try to boot.
- you may want to try Startup Repair also: Startup Repair

If that doesn't work (and if the hard drive test above fails), then you'll have to replace the hard drive and reinstall Windows. Most Dell's come with a Win7 installation disk. If you don't have that, then please contact Dell for a replacement: Order Recovery Discs (USA)

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I bought 2 x 4Gb memory modules to upgrade the memory to 8Gb.
With 8Gb installed the laptop won't boot but it will boot with 6Gb installed.
Both the 4Gb modules work in the 6Gb configuration and the BOIS is 1.8.

Any ideas?

Answer:Satellite C660-108 does not boot up with 8GB RAM


According to the user manual, this notebook can be upgraded up to 8GB RAM.

So you should be able to use the 2x 4GB RAM modules?

I think both modules are not compatible to each other and therefore the notebook cannot boot up.

You should test the notebook using other modules.

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hi all

hope someone can help me with this.

I'm trying to put a new hard drive in a C660 but cannot get to the 'boot from cd' option no matter what i do.

If i press F2 i get the windows boot manager with one option.
Windows 7

If i go to F8 i get Advanced boot options.
Safe mode ect. No CD option

F12 takes me to Windows error recovery with 2 options
Launch setup repair ( recommended )
Start windows normally

Also tried 0 on powerup, that just gives F2 and F12 options.

Can anyone tell me how to get to boot from the cd?

many thanks

Answer:Satellite C660 -cannot boot from ODD


Try to get hold of an external cd drive and set your bios to start from usb device or usb cd rom. You can also copy your installation disc to a bootable flash drive.

Hope it helps.

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the story goes...
bought a c660 last october 2011 and it failed and was replaced in april 2012 this year.
it now won't boot into windows - it goes as far as the windows logo but after a period, shuts off and retries.
won't go in safe mode - it stops at the same place every time and does nothing until the power button is pressed.

questions -

hardware or software related?
will toshiba give a damn or will they say "out of warranty"?

in my mind toshiba should offer a replacement as a month out of warranty is just not good enough

Answer:Satellite C660 won't boot

On this virtual way it is not easy to say what is wrong there.
My advice: if you don?t have some important data saved on HDD set BIOS to default settings and install OS again using recovery DVD (I hope you have created it).

Please do this and check if Windows starts properly.

I cannot say anything about warranty. You must clarify this with Toshiba service provider.

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Hello everybody.
I have a laptop (model in title) that is running into a strange issue. It has happened two days ago: I was trying to turn it on and while I were onto win7 login screen, it suddenly turn off. Apart that fact, that of course is not related to what I'm asking here, when I tried to turn it on again, a white-blinking-dash appears into top-left corner of the screen.

First thing I had in mind: no bootable HDD; basically an error into MBR o something like this?

My first try was to access recovery partition (by pressing F8) but nothing happens. So I've tried also with every possible F{1,2,3,...,12} key but without success. Strange, I've never formatted my laptop, toshiba didn't mount a recovery partition for that model?
Ok, nevermind, as I'm an IT guy and I'm quite skilled, my second try was to create a bootable USB stick with some tool (like partition manager, gparted and so on...) and to boot the utility from there just to check and fix errors (if there are).

With my big surprise, this laptop seems not to be able to boot from USB!

What I've tried:

- Create a stick either with MBR for BIOS and UEFI (FAT32, NTFS)
- Create a stick either with GPT for UEFI (FAT32, NTFS)
- Switch BOOT order in BIOS
- Pressed F12 to select manually USB to boot
- Check for safe mode (that BIOS [1.40] seems not to have that possibility)
- Change to CMS (that BIOS seems not to have that possibility)

So I'm stuck here, wondering why this laptop can't make a normal boo... Read more

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I have a problem.
After updating the BIOS to the latest version of the laptop can not boot from the drive usb.
In the boot menu, this option is present, but can not boot.

Sorry. Google translate.

Answer:Satellite C660 will not boot from USB

Sorry but we don?t know what is saved on your USB stick and what you want to do exactly.

Enter BIOS and set it to default settings, restart notebook and press F12 at start up. In boot menu choose USB device and press ENTER.

What happen when you do this?

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My friends nephew has a C660 which when you switch on shows the Toshiba splash screen with a panel at the bottom showing the following "Press F2 for start up,Press F12 for boot options menu. How can you set it to be able to boot up directly from the HDD without having to press F12 and selecting the Hard disc option?

Answer:Satellite C660-17J won't boot

If everything is OK you must not do this and notebook starts automatically. Enter BIOS settings, set it to default settings and try to start notebook again.
Is original OS preinstalled on this machine? I mean OS version that you got with it (WIN7 64BIT HOME PREMIUM).

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hello forum vistior,

laptop; toshiba c660-1dz
i have a problem regarding trying to boot from usb on my laptop i have been searching for a combined 6 hours over the past 2 days to try and solve an issue im having now all that i need to do is boot from usb but there is no such option when i go to boot menu or if i go from setup ->boot (f2 on starting screen). i dont know where to find boot setting or boot preferances etc.i dont wanna mess anything up therefore im yet to explore via trial and error because i dont want to end up in a bigger problem. Technical help much required and appricated. many thanks.

distressed owner of a currently not working toshiba

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I don't know how but my Grandson has seriously broken his Satellite C660-2EV

Boot from HDD - Boot Mgr not found

Boot to recovery partition - Boot Mgr not found.

Boot from a (Generic) Windows 7 install disk - boots, starts to install, finds it has not got a required driver (but doesn't tell me what it is). Allows me to access drives C:, D:, E: and X:

Boot from Toshiba recovery DVD. White bar gets around 25% across screen then stops with "You have removed USB media during install" (or something like that, laptop currently in pieces).

Removed and re-seated memory and DVD drive. Removed HDD, plugged into my PC through USB adaptor and scanned the two visible partitions (300Gb each) at bad sector level. No problems.

Help! I'm out of options.

Laptop must be (basically) functional as it will boot from (non-Toshiba) DVD.

HDD seems OK when checked externally and from (Non-Toshiba) boot

What's left?

Answer:Satellite C660-2EV doesn't boot - Boot Mgr not found

All you have done is right and I would make the same tests.

Set BIOS to default settings and test it with another HDD, if you can obtain one for testing purposes.
I cannot say for sure but somehow I feel HDD is the troublemaker.
Try to install original recovery DVD on new HDD.

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I have I Satellite c660 with a problem since yesterday it shutdowns after boot (5 min or so)

the cover on the back is very hot, i think its still under warranty but I rader not use it beceause I cannot mis my laptop very long.

where can i check the warranty, and is er a way to fix this my self (without loosing my warranty) or something i can try

I send I mail for info at [email protected] (belgium) but it returns beceause the adres dont exist. :manfrustrated:

Answer:Satellite c660 shutdowns after boot (5 min or so)


I think the notebook shuts down because of the high temperature.
This would happen to prevent the hardware parts from damage.

Did you clean the cooling vents in the past?
Do this using an compressed air spray? this is good tool to get the dust removed.

I did it many times?it helps to keep the good air circulation.

PS: if you have some hardware problems with your Toshiba devices, the first contact person is the Toshiba authorized service partner in your country

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My Toshiba Satellite C660-155 laptop wont boot up. When i turn it on i get a blinking "-" in top left corner, then the screen goes black and nothing happens after this. It is over a year old which means it is past its warranty.

This has happened before, about 4 or 6 weeks ago, a friend fixed but it has now returned to the black screen.
Any advice would be greatly appreciated.

Answer:My Satellite C660-155 wont boot up

For better understanding you must offer more precise information.
Can you enter ?Advanced boot options?using F8 at start-up?
Is option ?Repair my computer? listed there?
Can you start OS in safe mode?

Have you created recovery disc?

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Decided to upgrade my dud lappy to 4gb and bought 2 x Legend 2gb L256483J-16 chip (2 x 2gb DDR3-1333) and she wont get past bios.

Put the dirty old standard 2gb Samsung PC3-10600S-09-10-222 back in and works fine. Then put 1 Legend 2gb in and it works and reads 4gb memory.

Why won't it work with the 2 Legend sticks ???

Answer:Satellite C660/03C does not boot up after RAM upgrade

>Why won't it work with the 2 Legend sticks ???
I?m afraid there is some compatibility problem. To avoid such issues use recommended, compatible and tested memory modules.

My advice for you is usage of Kingston modules. The right one you can find HERE .

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My Toshiba Satellite C660-DSC0QE, running BIOS version 1.80, won't boot into Windows any more - it just goes to the dreaded black screen with white cursor.

I've tried a Win 7 system recovery disc, a USB stick with Kaspersky recovery software on it, and even a full Win 7 installation disc, and it won't boot to any of them.

The boot order is set correctly, the devices (optical drive or USB port) do get read, but they never actually boot into them - there's either an obscure error message or it acts like they weren't there at all.

The obvious answer from these forums seems to be to turn off secure boot mode and to then switch the boot mode from UEFI to CSM. Easier said than done - those menu options don't exist at all in my BIOS/CMOS screens.

Finally, I don't see a way in the instructions to get a BIOS update to happen without being in Windows on the PC already - I'm assuming BIOS version 2.00 would have these options.

Any help gratefully accepted!

Answer:Satellite C660 won't boot to disc or USB


I assume you?ve got an white, blinking cursor in the left upper corner.
Is this correct?

Such symptoms appear in case the system cannot find a bootable device (HDD) or in case of memory (RAM module) problems.

First of all you said that you don?t have UEFI / CSM boot mode in the BIOS settings.
So I?m asking you what boot mode settings do appear in BIOS exactly?
Did you search for these settings in the right area?
Usually you should have in BIOS an area (tab) called ?security?.
In most cases there you will find secure boot option but the Satellite C660 does not support such option because it?s too old.
But boot mode (UEFI /CSM) should be available in BIOS. Check the BIOS area ?System settings?

Anyway, as I said above; it could be also an memory issue therefore I would recommend you to check if memory is OK.

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Hi guys,

after a few solid days of frustration here I am.

I'm working on a friends Satellite C660-2EL
It was stuck in the endless Win 7 boot loop and would not be recovered by any means.

So I decided a format was the way to go.
After the format using partition magic everything was going smoothly.
I reinstalled Win 7 and the setup was also going fine. Once the setup was completed and it did a restart I decided to pop into the BIOS and amend the boot order as I had set it to CD drive first. So after changing the settings then saving and exiting the damn thing refuses to boot at all now, not from CD HD or anything else.

The toshiba screen flashes up but when I hit F2 now it just freezes saying entering setup.
When I try to hit F12 the screen goes back to the blinking curser.
If I press nothing I get the blank screen with the curser.

I saw a video on you tube for resetting the CMOS, I've tried this with no luck.

Any ideas guys?

Answer:Satellite C660-2EL wont boot


You mean you got an blinking cursor in the left upper corner and the unit does not boot from CD nor from HDD?
The blinking cursor is mostly a sign of HDD malfunction.

I recommend checking the HDD using an tool (freeware) called Drive Fitness Test.
This tool creates an bootable disk which scans the HDD for malfunctions.

If the HDD is fault, so you need to replace it?

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I have a Satellite C660-117 laptop, and recently I've been having issues with the power with it. I've found that it is temperamental when it comes to charging, and recently I've had it sat in one place as I knew it would charge like that, but decided to transport the laptop elsewhere and since not been able to charge/power it since the battery ran dry. I haven't tried plugging it back in where I originally had it (and it's not really suitable to have it sat in one place, mainly because it's partially in the way of a desktop system).

I have tried various things, taking battery and AC adaptor out, leaving it for a while, then plugging them back in, and also taking them out, pressing the power button for thirty seconds and plugging it back in, but the problem appears to be between the AC adaptor and the laptop itself (No power goes to the laptop from the mains). I have also tried using another AC adaptor from another laptop, but this hasn't worked either.

Was wondering if there was any other option I could try out, or whether I'm stuck with having to purchase another laptop, as it's waaaaaaaaaaaay out of warranty. I would rather not go for this option, nor can really afford to send it off for a while to be repaired due to the time it would likely take.

Thanks in advance!

Answer:Satellite C660-117 - Won't boot, won't charge

If notebook cannot run with AC power supply only there is some problem with power supply electronic on the mainboard.
Sorry but with such issues you need professional help. Problem is that repair will be pretty expensive.
So maybe the best solution for you is to sell it on ebay because many hardware parts can be used for replacement and buy new notebook.

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Hi guys I wonder if anyone could help please.

I have a Toshiba Satellite Pro C660-2DR laptop which seems to be faulty (just out of warranty).
Everything worked fine until we came to switch it on one morning and found the screen remains off (black screen). There is no output through the VGA as I have tested it on an external monitor.

The CPU fan spins for a couple of seconds and then switches off.
There is no hard drive read/write sound either. The power LED remains lit. I have removed the hard drive to access the data on another system which worked fortunately

. I have also removed the RAM, battery and optical drive but there is still no output on the screen.

Does it sound like a faulty motherboard?
The laptop appears to be in excellent condition.

Is there anything else I can try please? I would be very grateful for any advice.


Answer:Satellite Pro C660 does not boot no screen

Yes, this sounds like faulty motherboard or an part of motherboard like RAM or CPU.
You said you have already removed the RAM but did you use an good tested RAM module?

Theoretically it could be just an RAM problem but in worst case you will need to replace the motherboard and I think this would be really expensive repair.

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Had this laptop for just under 2 months, was running really slow so i backed up my data and did a factory reset, during the reset the machine reboots itself multiple times. after about 6 reboots all i got was a black screen with a cursor (ctrl+alt+delete doesnt work), the cursor moves but nothing else happens, i assume something went wrong with the recovery so i though id try it again, only to find the F8 menu when booting up no longer lists repair computer. Ive tried booting off a CD but when i hold down '0' and press F12 when prompted nothing happens, i just return to the windows mem test screen.

Also when trying to enter the bios, i press F2 wehn prompted and the message changes to 'HDD Recovery' very quickly then continues on to windows mem test screen.
So at the moment im a bit stuck, I tried removing power and battery over night but that didnt help either.

Any suggestions how to get this working again?

Message was edited by: ma_anse

Answer:Satellite PRO C660-1LR Boot problem


You mean you cannot access the BIOS?
To access the BIOS you have to press F2 immediately after the power button has been pressed. You can press F2 several times in the row to ensure that this has functioned.

>Ive tried booting off a CD but when i hold down '0' and press F12 when prompted nothing happens, i just return to the windows mem test screen.

In order to boot from Recovery disk just press F12 (don?t press 0 button). This should enable the boot menu on the screen. Then you could choose the CD/DVD drive as booting source?

But all this sounds a little bit like a hardware problem; I think about memory or HDD issue? so maybe these both parts should be checked too.

There is a nice tool called Drive Fitness Test which allows you to test the HDD for some errors?

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So when you attempt to boot the laptop, you're met with the same plain black screen, and a flashing grey underscore - after which you may get a glimpse of the normal Toshiba boot screen.
This is only a glimpse, however, and the laptop quickly flicks back to the black screen then to the boot menu.
There had been a screen about boot failure but not in recent attempt at reboots. It's just gone straight to the boot menu.
Before this happened, my laptop was functioning relatively normally, barring that it was freezing up - the reason I switched it off in the first place. When I tried to reboot, all of this happened.

The HDD/SSD is suddenly missing too? (where there had been something there before and I'd tried to boot it from that and the CD/DVD (TSSTcorp CDDVDW TS-L633C) is still there though I can't get the laptop to boot from this either.

Basically, I'm stumped. My technical abilities don't really extend beyond basic system restores and I've no idea what's happening.

Answer:Boot Failure - Satellite C660

Not too long after posting this, laptop began to boot, though still isn't working.

Now stuck in a loop.
Two option given are "Start windows normally" and, the suggested option "Launch Windows repair"

However, this leads to it being effectively stuck on a plain screen, with seemingly little "repair" activity going on. Starting windows normally makes the laptop crash, and sends it back to the original menu.

I've attempted to restart this is safe mode, however, this lead to the laptop briefly flashing the blue screen of death, then reverting back to the launch menu.

Any suggestions would be greatly appreciated.

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Hiya guys i have an old laptop i seem to be having issues with, all i am trying to do is install W7 over XP, and when i am on desktop i put the disc in (w7) just to check its recognising the Iso/Image and it does...the windows image comes up, BUT when i reboot and "Boot from disc" although the black screen comes up and it says "Windows is loading" it only moves about a quarter of the way on the progress bar then after 10 mins says "Windows Boot Manager error 0xc00000e9?????
Has anyone got any idea please what is wrong with it? ive just done a Diagnostic and 100% was ok.?

Answer:Windows Boot Manager, 0xc00000e9 Help please?

Ive just found out this is a big issue with XP and older laptops! anyway i have been on MANY forums and tried almost everything! what i did is i took my Windows 7 disc out which is Original! and put my old VISTA RE-Installation disc in and it loaded Vista in! then simply just put my W7 disc back in the DVD Burner then reboot once it found the image! WOW that was a nightmare with a happy ending :-)

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I have a Satellite C660 - PSC0AQ-03C019 + 1B194392K

For the last year the notebook has been running fine however in the last 2 months it has had a boot issue. The first attempted boot of the day, it will not boot, it powers on gets past the boot screens past the blinking cursor top left then stalls with a blank screen (not cursor just a faint glow).

Pressing and holding the power button turning it off and then turning on again the computer will start. sometimes (not always ) it will ask to boot normally or repair.

The notebook works perfectly in use not errors not crashes. Restarting the notebook works as expected shutting down and powering on after 5 mins works fine.

If the notebook is left off for an hour it or more it will not boot the same as above. powering off and powering on the system will boot but with start normally question.

There are no errors shown in system logs

I have performed a full system reinstall from HDD recovery.
I have performed a full system reinstall from DVD recovery.
I have performed a full system reinstall from DVD on to a brand new hard drive recovery.
I have replaced the ram

I have attempted to update the bios but get an error
Bios version above 200
Battery capacity more than 10%
AC is attached

Answer:Satellite C660 fails to boot first time


Your problem description is, for me, pretty confusing and I cannot understand your problem.
Can your notebook load and start preinstalled operating system or not?

Enter BIOS and set it to default settings. After doing this start your notebook again and describe what happen exactly.

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My Satellite laptop C660-2EV running Windows 7, for no apparent reason crashed to the blue screen of death, after which it would not reboot.

I have attempted to reboot in safe mode using the function keys but it gets as far as loading: windows\system32\drivers/classpnp.sys and then just sits there. From the various Internet posts it would appear that there is no definitive answer to this problem. Recommendation is to reload using recovery disks or the hidden image.

I cannot access the user manual as it is on the laptop so i have referenced the various posts on the internet. I had created repair and recovery disks when i purchased the laptop and so following various posts I booted my system with the repair disk and the process started.

Unfortunately the screens that appeared were different than those in the posts and as I do not have access to a user manual, I do not know if I am following the correct procedure.

Can anybody provide me with a PDF user manual for a C660-2EV laptop ?

Alternatively can anybody advise me how to reload Windows 7 ?

Thank you in anticipation.

Answer:Satellite C660-2EV crashed with BSOD and does not boot

User?s manuals document can be downloaded from
Anyway, if you have created recovery discs please start your notebook and press f12 to enter boot menu. When boot menu is shown on the screen put recovery disc 1 into optical disc drive and choose CD/DVD device as bootable device and press ENTER.

Installation should start. What you must do is just to follow menu on the screen. It must be similar as sown on

If you have more questions or if you need some assistance let us know.

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I am unable to get into boot menu for my laptop.i pressed esc f1 f2 f10 f12 keys.but im unable to got to boot menu

Answer:How to enter boot menu on Satellite C660-20C?

Can you please tell us which operating system do you use?
Does preinstalled OS starts properly?

Is maybe option for ?Fast boot? enabled?

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Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you


Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

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Satellite C660. I can only boot with battery disconnected and charger connected.

Answer:Satellite C660 will not boot when battery connected

Since when you have noticed this problem?
Is battery that you use still original one that you got with your machine?

When Windows is fully loaded and you put battery additionally is battery recognized properly?
What happen when you disconnect AC power supply?

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For the past month my Satellite C660 intermittently refuses to boot. Frequency of failure appears to be increasing.

The drive light comes on, the fan runs for 5 seconds (sometimes 15seconds with a speed increase at the end) and then the machine shuts down.

No bios display.
This happens with battery only, PSU only or both connected. With HDD in or out, with or without ram.

Bios has been reset and updated and the bios battery replaced.
No loose connections internally.

PSU produces 19.3V DC.
No obvious pattern as to when it will boot, but when it does W7 runs fine.

Would be grateful for any input.

Answer:Satellite C660 - Intermittent boot failure

> This happens with battery only, PSU only or both connected. With HDD in or out, with or without ram.
On this virtual way it is not easy to say for sure where the problem is but it must be something with the mainboard. One thing would be interesting: when OS starts properly can you use it unlimited time or is simply cuts off after some time?

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Hi there, I am totally unable to go into my os, and am getting stuck, similar to this,

Quote: Originally Posted by Redmage913

Hey there,

My father's computer refuses to start. It's running Win7 Pro x64. When I attempt to start it up, it starts up the Windows Error Recovery program, suggesting that I launch Startup Repair, and allowing me to start Windows normally. In both scenarios, I get the same error. When I start normally, I get the Starting Windows text, then I get a solid white bar with Windows is loading files... above it. It fills up halfway, then I get Windows Boot Manager error 0xc00000e9: An unexpected I/o Error has occurred.

This computer is a stock Dell Inspiron 530s, with no new hardware devices added or removed in recent memory (other than starting from a USB stick once or twice, but not since I installed Win7 Pro x64 on here).

How should I proceed? Should I plug in a USB stick I have Xubuntu 9.04 on and backup all his files before I do anything?



So, can you help me at all Sevenforums?

I have a lenovo flex 15 with win 7 professional on a 64x system, Thx

Answer:0xc00000e9 error, Unable to boot to windows, help?

If you are getting the 'Unexpected I/O error has Occurred' message, if you have a Mechanical Hard Drive please run Seatools for DOS SeaTools for DOS and Windows - How to Use. Run both the short and the long test.

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Hey guys, trying to install Win 7 Ultimate x64 on my roommates laptop. It was having severe issues booting into 7 already so I decided to just wipe it and re-install. I started with a DVD copy and upon boot he realized that his DVD drive was broke. FML. But we can boot from USB so I go buy a large flashdrive and DL a copy of W7 and make it boot-able. So I plug it in and when it starts to load windows files it makes it about 10% and stops.

Then throws an error 0xc00000e9

"An unexpected I/O error has occurred"

Now I know my USB is good, I just bought it. The DVD Drive is messed up but its not being used in any way. It's an older Sony vaio, Core 2 Duo, 2gb ram, the model is burnt off the bottom.

Answer:Windows Boot Manager error 0xc00000e9

Where did you get WIn7? How was it written to stick? How is it being activated?

Use the latest official installer ISO written to stick with Universal USB Installer with Win7 in dropdown menu.

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Gateway laptop
model number MS2285
Windows 7

Hello my name is John and my friend asked me to fix her laptop since her windows wasn't starting up. Long story short, I tried to reformat her hdd with my windows 7 dvd (which is my answer for almost everything) and the screen right after you select languages and the "Install now" button the screen stays on "Setup is starting..." but it doesnt freeze, it just stays there for hours. Every time you try to start Windows normally it would restart during the "Starting Windows" screen but before it restarts it rapidly flashes what resembles a bsod and restarts it self. You can't boot from last known configuration, boot in safe mood, or pretty much any of the options when I hold down F8. Here's the kick, it gives me a page error which says this

"Windows has encountered a problem communication with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external usb drive while the device is in use, or by faulty hardware such as a hard drive or cd-rom drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
Status: 0xc00000e9
Info: An Unexpected I/O error has occured."

So most likely it would be the Hard drive right? no, I had a spare SSD laying around and I plugged it in and I got the the same... Read more

Answer:BSOD during Windows Boot, I/O error 0xc00000e9?


When you attempt the installation, are all other removable USB devices unplugged? Are you installing from a DVD? Is the mouse a wired mouse, or wirless with a USB receiver?


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I have an HP G62-225DX notebook pc currently running Windows 7 Home Premium 64 bit. I turned it on today and received a boot manager error , Status : 0xc00000e9. There is nothing plugged into the computer or any new software added . In the process of trying to figure out what the problem could be I ran a hard drive test and it came back failed . I don't have the windows 7 disc for this laptop so I was hoping maybe there was a way to get it back up and running without it ?


Answer:Windows 7: Boot Manager Error 0xc00000e9

The boot hard drive has failed. We usually try to start a fresh Windows install If that fails, we remove the suspect hard drive and install a new drive. Later, you can install the suspect drive in an external USB hard drive enclosure and attach it to the laptops USB port to attempt to recover important files

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So this morning after trying to power up my Toshiba Satellite C660/C660D I was met with a black screen.

The power lights both work and light up, the fans whirl when I power up but nothing ever comes up on the screen, I was wondering if anyone could help here?

It's less than 3 months old.

Answer:Satellite C660/C660D will not boot up (black screen)

To be honest I really don?t know how to help you.
Remove battery, leave notebook for a while and try to start notebook with AC power supply only. Try to do it several times with and without battery. If nothing helps there must be some hardware problem so I recommend you to contact Toshiba service and ask for help.

Warranty is valid so there is no reason to be worried about it.

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satellite c660 blue screen
Technical info.
Stop: oxooooooed

What does this mean and what do I need to do?????
Pretty please someone help me.


Answer:Satellite C660 - BSOD Unmountable boot volume

Windows is corrupted.
You need to use the recovery discs to reload Windows.
If you need data from the HDD you can use a USB SATA 2.5" caddy to copy the data to another PC.

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laptop was accidentally dropped, worked okay at first but now won't load,
using f12 key to boot menu, the screen says,

pxe-e61 media test failure-check cable.
also pxe-m0f; exiting
pxe rom, operating system not found. can anyone please explain waht this means?

Answer:Satellite Pro C660-v10 does not boot: pxe-e61 media test failure

The codes you are getting relate to the computer "setting itself up" before loading Windows and finding either what must be there missing or something that the BIOS says is there but missing. I believe the "check cable" message is generated when the pre-execution enviroment (pxe) looks for a device on a known connection and gets no response. This could be that a cable is not connected or the cable is perfect but the device is "broken" and is not responding to the pxe request.

I don't know anything about c660.
Can you access the BIOS? - is there anything greyed out or missing.
Can you change the boot order so that the CD is first and then see if the computer can start to run from a Windows CD.

(I would think its the HDD - I would think a mechanical device is more likely to give up than the electronics)

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Satalillite C660

I cannot boot onto windows 7.
I get a blank screen and curser not matter what, I have no recovery disc.

I have tried F8 and to repair, but again, it just goes to the blank screen.

Any ideas?

Answer:Re: Can't boot Satellite C660 - black screen and cursor


since when do you have the problem?
did you have any problems before?
Did you change anything in the system?

Do you can try to disconnect all removable devices to check if one of these components is causing the problem

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I hope you would help me.

I am having an issue with my bluetooth dongle and satellite c660-108.
It works all perfectly. It connects devices via bluetooth and I can do everything I want.

But then when I am shutting down laptop and turning on again it won't go if the bluetooth dongle is still in the usb socket.

I see Toshiba screen and then it hangs with black screen and blinking cursor in top left corner.
I have to turn it off, take out the bluetooth dongle and then turn it on again.
And then windows starts. After that I have to put in bluetooth dongle again if I want to work with it.

It is not a huge issue but it is a bit annoying when I have to take out the bluetooth and put it back again to get the windows started.
I am currently running under win 8.1 but had it already with win 8.

Anybody any ideas??

Answer:Satellite C660-108 does not boot if USB Bluetooth dongle connected

>I see Toshiba screen and then it hangs with black screen and blinking cursor in top left corner.
Mostly the blinking cursor appears because the notebook cannot find an bootable device.

It looks like the unit cannot switch to the HDD while the USB dongle is connected.
I would recommend you checking the booting order in the BIOS.

Set the HDD at the first place and the USB as last possible booting device.
Save the changes and check if it helps.

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My Laptop is a saterlite c660-c66od Running windows Server 2008 32BIT with 3gb ram and it started going slow and then the whole system crashed i rebooted it and then it would not load up saying my hard driver failed to boot i then booted it up in linux Ubuntu on a live disk and was able to acsess my Files then i rebooted thinking the hard drive would boot and it still failed. i have tried booting it up again in linux but it wont work

I have Lodes of confidential Documents that are not stored anywhere else and i really need to gain acsess to it is there a way i can recover or fix my HDD or am i going to lose so much data my company is going to crash amd burn

Answer:Satellite C660 - My Hard Drive failis to boot up


In most cases the data is lost if the HDD is faulty and you did not create any backups.
But I found also nice offer from Toshiba here:

Here choose Data Recovery.
You can purchase different Data Recovery Service for Hard Disk Drives. Such services is good for the future. Now you could ask Toshiba hotline for other date recovery services but of course you will have to pay for such data recovery.

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Hi all,

Just wanted to reinstall my Windows 7 this morning due to the fact that my dvd writer did not read of write CDs. After some research I learnt that a re-install will do the trick. I made things worse, how I don't know.

My system statrt up, loads the windows 7 files and then comes up with the Windows Boot Manager screen stating that it has problems communicating with a device connected to your computer. Status: 0xc00000e9 Info: An unexpected I/O error has occurred.

I have tried my 2 SSD drives in Raid 0 and also a single HDD with the same results.
My DVD writer is an IDE model, but I can't think that this is the problem since the first time I used this drive and the same original Windows 7 Ultimate Disc there were no problems.

I even went as far and got a PS2 keyboard to avoid any USB devices and also downloaded a full untouched version of Windows 7 with the same error! (Maybe my disc got scrtaches after its first use, I don't know)

Please help people, please!

Answer:Windows Boot Manager Install error 0xc00000e9 -

Is there any external /USB based device connected with your computer ? If so , please make it sure that it is properly connected .

Try installing using a flash drive . USB Windows 7 Installation Key Drive - Create

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hi all new here

well we have had our c660 106 for 2 month now,but the missus decided to drop it from about 6 inches high, it stayed on but the led screen is cracked internally as the colours were bleeding over etc,unwatchable.
It stayed on untill today and ive been pricing screens up.(had it connected through rgb to my home lcd)

i had to unplug the laptop and turn it off,but now the problem is when i switch it on it will do the inital fire up to the toshiba black screen where i have the options 0f f2 and f12 but then immediately turns off completely, we are worried now as we have a 1 yr old and we have everything she has ever done on there,
is there anything i can try

i know warranty wont cover it as its obvious the screens broken and not just failed.
any help would be brill


Answer:Satellite C660-106 wont get past boot screen and shuts down

anyone any idea?

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I enabled the Quick Boot Function which skips the Logos and only boots from HDD, but I can't enter or reset the Bios.

I tried every button combination I can think of.
F2+power on not work.
F1, F10, F12, del, ESC, INS - all not work

BIOS updated to 1.50-win.
Help, please.

Answer:Satellite C660-1TM - cannot enter BIOS due to Quick Boot Function


To access the BIOS you have to power up the unit firstly (press power button) and then press immediately the F2 button. You can press F2 several times in the row to ensure that the button has been activated.

By the way: The Toshiba HWSetup is preinstalled on most Toshiba notebooks.
This utility provides BIOS options and settings. So you can change the boot order in using this tool too. You can find it in Toshiba Assist ->Optimize tab

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First, thanks for any help. I know nothing about the inner workings of computers, so please, explain things to me the way you would to an infant! Here's the problem: my Satellite C660-IHK is a month old. I haven't used it much, nor have I had any problems with it. Until last night. I turned it on, the logo appeared as usual, and then it went to a screen that told me to "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key". I've no idea what that means or what I need to do now.

On another try, I pressed 'Set Up', which was located at the bottom of the screen when the logo appeared.I went to 'Boot'. Here's the info:

LAN Realtex PXE

On this page, I'm also told to 'Select the priority for booting the computer'. Again, I don't know what that should be. Any help would be much appreciated.


Answer:Satellite C660-IHK - "Reboot & Select proper Boot device"

Do you see this message every time when you start your notebook?

It is a bit strange.
Start notebook and press F2 to enter BIOS settings. Use F9 and set it to default settings and check if the problem persist or not.

If yes restart your notebook again and press F12 to enter boot menu. Check if HDD is listed there. If yes choose it and press ENTER button. Does Windows start properly?

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Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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I've been getting boot error in my 8 month old Lenovo U400. No changes were done in hardware or software. It says bootbcd file is missing. Doesn't boot through hardware, but boots just well when I go to advanced boot menu and select the SSD option. The functioning of the laptop seems to be just as good, fast and there's no problem whatsoever after I boot through this. Then why doesn't it boot normally? Why does it say it could not find a valid OS entry?? I tried resettting the boot file. During the process I noticed that the partition with the OS is marked hidden and is a RAW partition, rather than NTFS. Since this error, I haven't been able to use Lenovo one key recovery either. I have never reinstalled/formatted a system with SSD, and am not quite sure if a clean reinstallation of Win OS would help.  What should I do? 

Answer:Windows boot error 0xc00000e9, 0xc0000098 in Lenovo U400

The moment you selected your drive to boot from start pressing F8 button, it should show you some extra boot options, where should be a repair option. Go there, it might ask you login, then there will be option to fix startup problems.

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I dropped the laptop today literally a few inches from the floor, it slipped from my hands as I was placing it on the floor. It fell flat.

I am now seeing the message "reboot and select proper boot device"

I have tried a few different options that I have read, and I can see the HDD in the F2 BIOS thing...or whatever it is called. So it is being recognised, but I can't seem to get around the message. Any suggestions?

Thanks in advance.

PS I will need clear instructions, I'm not stupid, but I need things explaining. I do understand some bits and pieces.


Answer:Satellite C660: message: reboots and select proper boot device


I think that your HDD is damage.
I think you did not check this correctly in the BIOS.

Please go to BIOS once again pressing F2.
Now on the first page you will see date, time, CD/DVD drive details and you should also see the HDD details (size, name)
Can you see this?

If not, the HDD is not initialized by BIOS and this means that due to the drop the HDD has been damaged.

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I have a bizare problem with my Satelite C660-1DK; I can only boot to my Windows using Fast Boot option, if I switch to Normal Boot, the screen goes black and it shows Boot Failed - [DEVICE NAME HERE], where the device name starts with the HDD and ends with the USB(if plugged ofc). What would be causing this problem? And how to particulary solve it?

Notes: SATA is set to AHCI Controller.

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I am going to download this new Windows 8 Preview..
Will it accept the drivers for my laptop??
My laptop is TOSHIBA

*PART NO.* PSC1GE - 029002AR
*SERIAL NO.* 6B206893K

Answer:Windows 8 on Satellite C660-1M0

Untl now I didn?t make some experiments with Win8 but I think there should not be problem if you use Win7 drivers.

Create recovery DVD and make test with Win8. If you don?t like it or you will see that there are problems with drivers, tools or utilities installation you can install recovery image again using created recovery DVD.

I think you are the first one with Win8 and it will be nice if you can make short report about all this. It will be interesting to read your experience about it.

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My C660 needs a new hard drive. It came with Windows 7 home premium pre-installed and I would like to return to that.

If I go to Microsoft to download windows 7 with my product key, it gives an error. I contacted MS support. I don't quite remember what they said but they couldn't help, possibly because it was a manufacturer installed version?

So If I get a new hard drive, how can I return to my previous OS, Windows 7 Home Premium?

Help please?

Answer:Satellite C660 needs new HDD - Windows 7

You can have previous OS (recovery image) if you install it using recovery media (DVD or USB).
I presume you didn’t create this recovery media in the past, right?

If you still can use your notebook and preinstalled OS try please to create this media using preinstalled recovery media utility. More about that you can read in user’s manuals document.

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When can we expect to be able to download the driver software to enable an upgrade from Windows 7 to Windows 10?

And, when is Toshiba Support going to have enough staff to take calls within a reasonable time-frame? Sorry but a wit of 10 minutes on a premium rate number is not acceptable!

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Brand new, out of the box machine.It says "Starting Windows". It prompts me for the language. I select English. Click 'Next'. Please choose language of operating system to install. I choose 'English (Windows Win 7)'. Click 'Next'. Then I get

HDD 1 - DISK 0
HDD 2 - DISK 1
A subdirectory or file V:\HDDRecovery\SWImg already exists.
A duplicate file name exists, or the file
cannot be found
ERROR: Could ot move "V\_IMG\15238XSP*.swm" to "V:\HDDRecovery\SWImg"!
press and key to continue.

When I press a key to continue it just gives me awhite screen with Toshiba written in bottom right hand corner.
I have tried to start windows and press F8 so I can go back to factory settings, but it doesn't offer me a restore option. Please can anyone help ?

Answer:Re: New Satellite C660-2EL - Windows 7 will not install

I?m afraid something is screwed up. I recommend you to bring it back to your local dealer and ask for replacement.

As far as I know such errors and issues cannot be fixed by users.

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I upgraded windows 7 to 8.1 and it was very slow, the disk is always in 100 usage.
When I had the Windows 7 I never had the computer slow.

Answer:Satellite C660 with Windows 8.1 is very slow

Can you please explain to us what have you done exactly?
As far as I know your machine is supported for Win8 upgrade only.
Have you upgraded Win7 to Win8 and later to Win8.1 or you have made clean Win8 installation and later updated it to Win8.1?

When you used notebook with Win8 only have you noticed the same performance issue?

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I have recently had Microsoft Technical Assistance reinstall Win 7 Home Premium 64-bit.

I find it most offensive that Toshiba are unable to supply the Original Windows Activation code for the Laptop which was bought with the operating system pre-installed.

The Windows "Identification" label has long since perished.

No back up disk was supplied nor ever made, and there were no instructions nor inferences that it was imperative to create such.

It is not only preposterous but TOTALLY WRONG that one should be expected to pay again for something one has ALREADY PAID for!

Answer:Satellite C660 - Windows reactivation

This theme was discussed probably 1000 times on this forum and you can find many threads with very good and detailed explanation how it works.

Notebook is not delivered with restoration disc but original recovery image is saved on HDD and in user’s manuals document is clearly described how you can install recovery image using HDD recovery option but also how to create bootable recovery media (DVD or USB).

If you don't have it now all you can do is to order original recovery media or use own operating system but in this case Toshiba has nothing to do with product activation.

Product key that you got with your machine belongs to the OS version that you got with your notebook.

If you have more questions please be free to ask.

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I have a Toshiba Satellite C660-2KW.
I would like to know if it's possible to make the upgrade for the Windows 10.

If not, when will be possible to do that?

In case of not be possible to upgrade, what are the "problems"/risks in upgrade for the Windows 10?

Thank you so much.


Answer:Satellite C660-2KW - Upgrade to Windows 10??

You have pretty old notebook model and it will not be supported for Win10.
I presume you have created recovery back-up (recovery media) so you can test your notebook and install Win10 to see how it works.
I don’t know if you can have some big problems but what can happen is that sound will not work properly.

I have older non Toshiba notebook and Win10 was installed successfully. Everything works pretty well except sound.

Test it. Play a bit with it. If you will not be happy with it you can go back to original OS anytime you want.

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I have a Satellite C660-162 and suddenly it was soo slow so I tried to install a new Windows but I could not install it and gives me this error Windows cannot be installed to disk 0 partition 1 or 2 and when I press it " Windows cannot be installed to this disk. This computers hardware may not support booting to the disk. Ensure that the disks controller is enabled in the computers bios menu".

Then I?ve changed the boot priority or something like it to fast and it was normal after that my Toshiba logo does not appear and I cannot enter the bios setup.


Answer:Cannot install Windows on my Satellite C660-162

Wait a moment.
You posted this in recovery category.
What are you doing exactly: do you try to use created recovery disc or original Microsoft installation disc?

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I have a problem with Windows 7 installation from USB on NEW HDD (Seagate). Every time I try to boot from USB, I receive Boot\BCD error oxcoooooof

Answer:Satellite C660 Windows 7 installation from USB

Are you able to boot from the internal ODD (optical disk drive) properly?

Did you check whether this bootable USB stick would work in connection with other computer?

I’m asking because to me it looks like the bootable USB flash memory stick is broken.

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I have installed a new hdd in my C665. I went to Microsoft Download page to download windows 7. I have the activation # on the sticker underneath. Microsoft said I could not download because windows 7 was originally put on this laptop by Toshiba. Microsoft also said I have to get in touch with Toshiba.
I cannot find any satisfaction on the Toshiba site and wanted to know if anyone can help me solve this problem.

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I owe Toshiba Satellite C660 laptop.
For last 1 month,when i tried to open my laptop, the welcome screen appears and then turns to black screen.

For hours i waited but nothing happened.
Now i would like to install Windows 8 on my laptop.
So does my laptop support Windows 8...

Intel Core i3 M380
RAM 2GB total(i added 1gb was actually 1gb)

If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Thanks in advance...

Answer:Does Satellite C660 support Windows 8

> If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Even if your Satellite C660 would not officially support Win 8, you can install this system because the notebook meets the essential system requirements which are:

? Processor: 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2
? RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
? Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
? Graphics card: Microsoft DirectX 9 graphics device with WDDM driver

More details here:

I have no idea what C660-xxx do you have exactly but all Toshiba drivers are available here:

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i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.

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Hi friends,

I'd like to ask you if my Toshiba Satellite C660-R12 is compatible with Windows XP? I'm not able to find out any information about it.

Thanks for your help

Answer:Satellite C660-12R - Compatible to Windows XP?

Hi wencman,

It?s important to know if you can get all drivers for your notebook model and Windows XP. This must be checked on official Toshiba page: > Support & Downloads > Download drivers

Satellite C660-12R belongs to PSC0QE series and as you can see all drivers for Windows XP are available so installing XP should be no problem. You can download official and pretested drivers! :)

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I just installed windows 8 on my Satellite C660-162 PSCOSE and I want to know if it's compatible with my Toshiba model because I heard that windows 8 can damage the computer if it's not compatible with it

Thanks in advance

Answer:Is Satellite C660-162 compatible with Windows 8?


In my opinion such question should be asked before Win8 installation. More about Win8 instalation on Toshiba notebooks you can read on
There you can check support for your notebook model > Toshiba Compatibility Matrix. Check it.
>... I heard that windows 8 can damage the computer if it's not compatible with it
I don't know what kind of damage you mean but generally speaking you can install any OS and check if and how it works.

Only thing that will be damaged is HDD recovery option so I hope you have created recovery disc before you have installed Win8 version.

If you have more questions you are welcome.

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Good health. On the laptop TOSHIBA C 660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64). Installed not licensed, there was no way out, on the Microsoft website, to download the image failure, the key from the laptop is not suitable. Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy. Done, and now the laptop does not work. In the service center installation of OS and drivers costs 3500 rbl. Offensively. So I'm looking for help on the forum. Please, kindly request help. Thank you.

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Hi there,
I want to backup my C660-10F harddisk to a network storage using Ghost 15 Recovery Disk CD. Therefore I have to configure the bootable Recovery Disk CD with the C660-10F LAN driver for XP 32bit to get access to the network when booting from this CD. When I'm using the file with the XP drivers from the Toshiba download page I get the error message

Cannot copy a 64-bit hardware device driver to a 32-bit Srd image. One or more binary files listed in ... does not match the target SRD platform

It seems that the XP drivers contain partly 64-bit files. Same problem when using the original Realtek drivers for PCIe FE Family Controller! Where can I get functioning 32-bit XP drivers for the LAN controller of the C660-10F?


Answer:Satellite C660-10F - Need Windows XP 32bit LAN driver

Hi lagraf,

All Windows XP drivers on Toshiba website are for 32bit XP version because 64bit was never supported.

Everything what you can do is testing the Realtek drivers directly:

If it doesn?t work I think you have to contact the external HDD directly. The most NAS devices also have USB port.

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I have problem with Toshiba Satellite C660-1CN PSC0QE.

Touchpad don't start with Windows 7 Home Premium.
All drivers are updated.
Bios - lastest.

After log on I need to click *twice* "FN+F9" and after this is OK until next reboot.

I tried:
several Synaptics drivers - no change.
reinstall Windows - no change.
Windows XP mini from Hiren - no working.
BIOS defaults - no change

After I installed "toshiba value added package" I can't turn on touchpad at all.

Answer:Satellite C660-1CN - touchpad do not start with Windows

To be honest I never heard about such issue. According notebook specification your notebook was delivered with Win7 home premium 64bit. With factory settings touchpad should be enabled after OS start.
As I can read you have reinstalled Windows. Have you reinstalled with original recovery image and tested it with factory settings?

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I have a satellite C660/C660D laptop and, having been nagged for months by windows pop-ups which said that my machine is suitable and eligible for an upgrade to windows 10, I finally gave in and clicked to receive the upgrade to windows 10.

(The machine came with windows 7 and had worked fine for me)

After the "upgrade" to windows 10 things like email and internet searches worked fine and so (apart from having to find my way around the screen anew) I was happy. Just recently though I tried to use interactive graphs on some of the websites I use and, instead of the graphs that I usually see, I got a rectangle with a chequered pattern and nothing else. The next problem was with my disc player, which was not even recognised.
A friend who is more IT savvy than me suggested that I should check that I still had Javascript (needed for the interactive stuff so he said). I found that Java was missing completely and so downloaded it again; after this the interactive graphs worked for a day. The next morning the interactive stuff had disappeared and Java was once again missing from the listed programmes.
My friend suggested that I have a disc in the player and then start the machine; this worked and I got my sound back - - - but no picture. My friend suggested I update Adobe Flash, which I tried resulting in a string of links each of which suggested that Adobe Flash has serious security issues.

The next problem is that Youtube and other video sources will n... Read more

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Hello to everybody. I have this laptop with Windows 7 Home Premium (no installation disk given by purchase). Since this morning I experience the following message/problem

Windows Error Recovery

Windows failed to start. A recent hardware or software change might be the cause.If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally

Launch Startup repair (recommended)

Start Windows Normally

Both options do not work. Furthermore, Windows cannot enter in Safe Mode. I live in Belgium and I don't know what to do. Shall I try with a friend's windows 7 installation disk (from Dell notebook) or I should contact Toshiba directly?

Thanks in advance

Answer:Satellite C660-1FS - Windows 7 startup error

When you start your notebook press F8 to enter ?Advanced boot options?.
Can you see there option called ?Repair my computer??

It must be listed at first place on the top of the screen.

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I have just bought Toshiba Satellite C660-15r off someone but the problem is it has a password on start up.
This is fine because i was going to restore it any way but when i go in to windows restore you need a password to access it.

Is there a way to reinstall windows with out using windows restore. I really hope someone can help.

Answer:Satellite C660-15r - Restoring Windows 7 without password

My advice is follow:
When you buy used notebook install OS again to have clean preinstalled operating system. Use Toshiba recovery image, if possible.
Just one question: do you mean BIOS password or Windows login password?

If previous user has set a password you need it and without this password you cannot do anything.
If preinstalled OS is locked with login password you can install OS using recovery DVD and you don't need any password for it. I just hope previous owner has created this recovery DVD.

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Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

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I have a 14-month old C660 (2 months out of warranty!) and the HDD has died quite suddenly.

* 3 days ago working fine
* 2 days ago, got stuck at 'Starting Windows'
* Tried to fix using a System Repair boot disk (DVD) but couldn't fix problem (ran overnight)
* Booted from DVD today, and now from command prompt, every 'dir' on c: takes 20 seconds and trying to copy files gives I/O error.

I am going to buy a new HDD and install, but is there a way to get Windows 7 back onto the disk?
There was no Windows disk supplied with the laptop... there WAS a recovery partition but that is dead too.

I don't want to buy a new copy of Windows when I already have a licence.

(I never did a full backup incl System, as the one and only time I tried to do that it failed to complete the process, killing many blank DVD-R's in the process).
I have most of my personal files backed up.


Answer:Satellite C660 - how to install Windows on new disk?

The situation is pretty clear. You don?t have created recovery disc and now you have two options only:
1)you can order original Toshiba recovery disc and install original recovery image
2)you can obtain original Microsoft installation disc and install own OS

In first case check please

If you make decision to use option 2 than please note that your product key is useless and you must pay for new licence and code activation. Product key at the Microsoft sticker belongs to recovery image only.

If you have more questions you are welcome.

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My Toshiba Satellite Notebook C660/01C PSC0LA-01C01H came with Windows 7 Home Premium 32-bit installed. I later upgraded to Windows 7 Professional 32-bit.

This supports a maximum of 4 Gb RAM.
The Celeron Dual-Core T3500 CPU supports 64-bit processing according to the Celeron and C660 specs.

Will the other hardware and firmware -- data bus and BIOS, etc. -- support 64-bit memory addressing if I install Windows 7 Professional 64-bit. CAN I even install Win7 64-bit?


Answer:Re: Does Satellite C660 support Windows 7 64bit?

Of course you can install Win7 64bit. It is supported and you can find all drivers, tools and utilities on Toshiba download page .

Check it out.

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Hi Everyone.

This is a biggy. I have a Toshiba AMD Vision Satellite C660 / C660D laptop with no Windows installation disc. Last week it became very sluggish, then the interface resembled that of the ?safe mode? interface and it finally became completely unresponsive, therefore, via F8 on start- up I selected the option which allowed for it to revert to factory settings (I no longer have this option)

The DOS screen appeared and started loading as normal then that become unresponsive so I restarted only to see Windows start up for the ?first time? and carry on loading, prior to this I had to create a boot cd from my other laptop to reboot the system as I had lost the ?boot mngr?.

The last part of the installation process began whereby a white Toshiba screen is displayed with a green progress bar that loads certain drivers (see attachment). There are 39 steps to this process and I seem to remember from before that the computer should keep restarting itself, but it keeps freezing after about two steps. I kept switching it off and eventually the ?system administrator? locked my accounts.

Once again I restarted the PC but this time in ?safe mode? The operating system did indeed load in safe mode and I created some new accounts with administrator privileges, however, I am still unable to load the whole operating system as it keeps freezing during the last part of the process.

I have very limited knowledge of loading operating systems so any help would be grea... Read more

Answer:Cannot load Windows 7 - Satellite C660 keeps freezing


First of all it was a big mistake NOT to create an Toshiba recovery disk.
The HDD recovery which you were able to start by pressing F8, is only possible if the HDD is not faulty.
I think in your case I think there is something wrong with the HDD because there was an boot mgr notification which means that notebook cannot find an boot manager in order to boot up the system.

I have no other idea as to try to reinstall the system using the Toshiba recover disk or another Windows 7 disk (of course if you own one)
If the recovery would fail, you have to investigate what hardware part might be affected. I think in such case it?s needed to start with HDD check.
Possibly the HDD needs to be replaced. Of course it possible that I?m wrong an other part is affected but at first stage you need to check new OS installation.

A recovery disk can be ordered here:

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I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1. And would like to change language from German to Russian.
According to instructions from microsoft home page I could not get the result. MUI pack is not shown when searching for Windows up-dates (some other up-dates are only available, but not language pack)...

What would you recommend how to solve this problem ?
Its Satellite Pro C660-1JL

Answer:Satellite Pro C660-1JL - How to change the language of Windows 7?


> I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1
You can?t change the language on Windows 7 Professional, this is only possible on Windows 7 Enterprise (volume license) and Windows 7 Ultimate.

So if you want another language, buy Windows 7 Ultimate or be happy with current language of Windows 7 Professional. ;)

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Hi, I own a satellite c660 , which has been working well except for the last three months. I recently tried to wipe the laptops memory clean using the instructions given by the Windows 10 operating system. Now, the laptop refuses to start up, I was able to enter the BIOS setup screen and changed the settings to default, but now even the screen that allows me to enter the BIOS setup screen does not show, just a continuos cycle of starting up and a lit up black screen with a lone underscore in the top left corner. The laptop is a few years old but if anyone help me salvage it would be much appreciated.

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