Computer Support Forum

Keyboard stops working - USB external keyboard is fine

Question: Keyboard stops working - USB external keyboard is fine

Hi All,

My laptop had a blue screen and keyboard stops working as well, I plugged the external keyboard and re-install the windows, now half of the keys are working and half dosent.

I am wondering has the kyboard damaged, I am also not sure if the I replace the keyboard will it work?

is there any settings in bios or any utility can fix the problem, could some one please advise?

Thanks
Nysoh

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Preferred Solution: Keyboard stops working - USB external keyboard is fine

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Answer: Keyboard stops working - USB external keyboard is fine

Hello Nysoh

On this virtual way nobody can say for sure what the problem is but if the internal keyboard is not working properly first step is keyboard replacement. If the problem still persists then troublemaker can be keyboard port or keyboard controller.

As far as I know BIOS has nothing to do with this issue.

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Good evening, everyone. Forgive me if this isn't the right subforum, but this one had more results pertaining N-series IdeaPads than the other one I considered posting in. I own a rebranded UC-Logic drawing tablet that used to work wonderfully with my old Windows 7 laptop. Now I have a brand new laptop, a Lenovo Ideapad N580, that came right from Best Buy with Windows 8 installed. Even with the Windows 8 driver from the tablet manufacturer's website, I encounter a problem: the built-in keyboard becomes totally unresponsive. No normal typing, no Ctrl-Z, no Windows key functions, no nothing. When the driver's uninstalled, my keyboard resumes working as normal. I noticed this happening right after the recent Win8 update, but I am not sure if that's related or not to the problem I'm having. The tablet itself works as it should, pressure sensitivity and all in Photoshop CS6 and etc., but the keyboard doesn't work when the tablet driver's installed. I'm at a loss as to what to do, and wonder if anyone here has any ideas. 

Answer:IdeaPad N580 - Windows 8 - Keyboard stops working when external drawing tablet driver is installed

Hi morgb,
 
Thanks for posting and welcome to the Lenovo Community,
 
I?d like to help you with the issue that you?re facing,
 
But maybe the problem that the machine needs a driver installed for this tablet to be able to recognize it,
 
If you can contact the manufacture of the tablet to ask for a driver for windows 8.
 
Thanks and Regards,
 
Soha





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While probably dusting the keyboard off, I noticed it just stopped working. I am typing this using an external Dell USB keyboard attached to the laptop.I tried every thing by the websites , manuals, commensense, pcdoctors and non of the keys on the primary keyboard will work.Even the Ctrl+Alt+Del won't work. No NumLock, No sceenlock, No caps lock - nothing.Is there any hidden key combination which renders a keyboard totally inactive?I doubt that dusting with a feather could do it. Thanking in anticipation.KS

Answer:KEYBOARD STOPPED WORKING, AN EXTERNAL USB KEYBOARD DOES

Doubt it's a key combination.Case is about disconnected wire of it - happens to be under the keyboard. It's a pity you didn't mention the model of laptop.But, however, you can find a manual on how to disassembly it on lenovoservicetraining.com





//help will save the world

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Hi,


I've got a strange problem and can't seem to find the answer anywhere.


I have an old Dell desktop PC with two hard drives. I'm running Windows on one and Linux on the other. I'm using a PS2 keyboard and mouse, which both work perfectly during startup and in Ubuntu. However, when I load XP, the keyboard doesn't work.


It started about a week ago. I boot to XP and the mouse works fine, but as soon as I press a key on the keyboard everything freezes. It's the same in Safe Mode. I haven't made any changes to the system recently.


I've tried another PS2 keyboard and a USB keyboard, but the same thing happens.


I've looked at the BIOS but there was nothing about keyboards there except the option to have Num Lock on when starting up.


I've looked at Device Manager, but Keyboard isn't even on the list. Not even in hidden devices.


I have a horrible feeling that something is wrong in the Registry, about which I know nothing...



If anyone has any suggestions I'd be really grateful.


Thanks,
Sorcha

Answer:keyboard not working in XP; fine in Linux

Seems that the PS2 keyboard drivers are missing or corrupted.

If you have a Win XP disk load into the drive.

Go to Run type in CMD

at the command prompt type in....

SFC /SCANNOW

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Hello.  Hello. I have a Lenovo Y700 which I purchased a few months ago. Recently the keyboard has stopped working regularly. The rest of the computer is fine, I can use the mouse and the computer normally, but I cant write. When I restart the computer, the keyboard works again.  Is this a known problem and is there a solution to this? Regards,Staalek

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Every time I try to install Windows XP from the CD onto my friend's computer, I get to the blue screen where you're able to format/partition the hard drive and then his keyboard stops working. I don't know how to get around this because I can't continue the installation w/o the use of the keyboard. Unfortunatly, he has Windows ME on his computer right now so this issue needs to be resolved! Thanks in advance!
 

Answer:Keyboard stops working

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I am running windows7 on an HP G50 (laptop). If it goes to screen save mode, the keyboard will not function at all when it comes back, including the mouse pad. The external mouse works fine, so I can surf until I need to key something. When I restart it, it works fine until the screen goes to sleep again.
Any ideas?

Thanks
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3002 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1308 Mb
Hard Drives: C: Total - 228905 MB, Free - 153937 MB; D: Total - 9565 MB, Free - 450 MB;
Motherboard: Wistron, 360B
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

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I have a thread here, Keyboard stops working about the keyboard stops working. Was advised to run the DDS and GMER tools.

Here are the logs.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041 BrowserJavaVersion: 10.55.2
Run by Niks at 15:07:46 on 2014-06-04
Microsoft Windows 7 Professional 6.1.7601...... [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
D:\Program Files (x86)\DU Meter\DUMeterSvc.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE
... Read more

Answer:Keyboard stops working

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

I see no sign of infection in your logs. We'll see what turns up.

Please attach the second DDS log, Attach.txt, to your next reply.

It should be on your desktop. If not...

Press the Windows "logo" key and "R" key then copy/paste the following into the Run box and click OK:

%temp%\attach.txt

A text file should open. Save it to your desktop then attach that file to your next reply.

------------------------------------------------------

Please download AdwCleaner from here and save it to your desktop.Do NOT click the green 'Download' button(if visible).
Click the blue 'Download now @bleepingcomputer' button.
Run AdwCleaner and select Scan
Once the Scan is done, select Clean
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[S#].txt
Please copy/paste the contents of the log in your next reply.
------------------------------------------------------

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Hi everyone, so I'm having a big problem. My keyboard was just fine few days ago, but now it stopped working, it's really annoying because I have to you desktop keyboard or what it is. Sometimes it works for a moment, but suddenly windows starts to show that usb device not recognized. Anyway, I searched for the solution for my problem many times. I tried to re-plug in my keyboard, shut down pc and turn on again, I also tried to search for drivers, but then it showed that there isn't any drivers, I tried to up to date them, but it's already up to date, I unistalled drivers and turned on pc for drivers to be installed again, but it showed that it failed. And ethernet controller, SM bus controller and universal serial bus (usb) controller are with yellow thing near to them, all the time (control panel>device manager>other devices). My other devices plugged in with usb work just fine, but keyboard doesnt do it at all. Can it be the problem or something else, or i just need to buy a new keyboard? Please help!

Answer:Keyboard always stops working

It sounds as though you are using a USB keyboard? It is not a wireless keyboard is it? Did you try plugging the keyboard into one of the other USB ports for which the devices are working instead of the same one which is not working? Did you run Windows Update to look for drivers? Do you have internet access on the machine still or is it not working due to the Ethernet controller problem? If you have access, and if Windows Update doesn't get you the drivers, you might try IOBIT driver booster free if you are having trouble installing drivers. It will look for missing drivers and will update them for you.

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Hello everyone,

I've been having a problem that began on December 9th, 2016. My keyboard, seemingly at random, stops working. The green indicator light that it's powered stays on but the buttons will not respond. I'm using Windows 7 x64.

I've tried various options and none have worked.
- Different USB ports
- Different keyboards (Logitech K120 and Microsoft Curve)
- Different mice, just in case. (Logitech Optical Gaming Mouse G400 and Amazon Basics)
- Unplugged unnecessary USB connections
- Full virus scan, nothing found
- Full system scan through command prompt, nothing found
- Disabled power options to turn USB ports off to save power
- Updated my nVidia graphics card
- Installed a few new updates for Windows
- A friend of mine did some changes in the BIOS that I'm not familiar with, (I can ask them), but that didn't work either.

Then I moved on to see if it's a program that's causing this. But I got to a point where I had closed all the normal programs I use day-to-day, (I also tried disabling all Chrome extensions), but the problem still occurred.

There's two instances where the keyboard stops working.
1.) When the computer is left to idle for fifteen minutes, the screensaver comes on and then my two monitors turn off. When I return, the keyboard no longer works. The mouse does, however.
2.) But this has also happened seemingly at random without the above coming into play. With and without certain programs running.

Oddly enough, the quick "fix" I have at th... Read more

Answer:Keyboard stops working.

When you switch user, does the same thing occur with the new user as well?

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My Asus Aspire E5-571G-39V3 keyboard buttons (E,3,4) stops sometimes working and sometimes this buttons work.I have to use On-Screen Keyboard. I bought that computer 3 months ago. I have tried to clean buttons but it doesnt work. Please help me !













Solved!

Go to Solution.

Answer:My keyboard stops sometimes working

In this case, check if reinstalling keyboard drivers help. To do this, follow the steps below:1. Press "Windows Key" + "R" to open Run window.2. In the Run window, type control panel and hit "Enter" key.3. Go to "Keyboard" and then click "Hardware" tab.4. Click "Properties" and go to "Driver" tab.5. Click "Uninstall" to uninstall keyboard drivers.6. Restart your computer and Windows will load keyboard drivers automatically. If the issue persists even after reinstalling drivers, it is recommended to take your laptop to nearest Acer service center as it is under warranty. To do this, the following link can be helpful:http://us.acer.com/ac/en/US/content/service Hope this will help you.

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I see a others postings like this. All of a sudden my keyboard stops inputting. It doesn't happen enough to blame a certain app or sequence. The device manager showing the keyboard as working. I have to reboot to correct the issue.

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My ps/2 keyboard, every 3 or 4 days, simply stops working - no response at all in any application. I switched keyboards, but the problem persists. Reboopting works every time. The Device Manager shows it's working properly. As far as I can tell, no specific application is triggering the problem, although it usually occurs when I'm working in IE7. I have Windows XP.

Any thoughts?
 

Answer:Keyboard stops working

The only thing i could think of would be a port problem. You might try using a ps/2 -> USB adapter(if they exist <.<) to bypass the ps/2 port.
 

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I'm having an issue with my laptop keyboard not registering what keys I type. It's been starting when I'm using Microsoft Works. I've tried a few of the different Fix It- Microsoft ATS that seemed to apply, and that works for a little while, but then the problem returns when I'm using Microsoft Works. Once the problem happens, I can't use the keyboard again at all in any program until I reboot.

There was a Windows update yesterday that I installed that I thought could be causing this issue, but I was unable to find a System Restore point available to go to that was prior to the update to see if that helped.

Other things I tried are cleaning the registry, doing a scan/Deep Clean. I'm running low on ideas, anything else I can try? Below are my system specs:
Dell Inspiron 1525
Vista Home Premium 32bit
Intel Premium Dual CPU T2370 @ 1.73GHz
Memory 2 GB

Any help would be much appreciated. Thanks!

Answer:Keyboard stops working

Welcome
Some suggestions
Stop using those reg cleaners, they may have even been the cause of the problem. If they were not, they may cause different problems in the future
Go to search, by start button, type device manager and look for any small yellow markers near the keybaord drivers. If there are, update.
If they are not, update to the most current from the company website (the company that made the keyboard)

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im not sure if this is the right section but ill ask anyways.

Everynight I shut my computer down and the next morning when I wake up the keyboard doesn't work anymore... ive tried other keyboards and they dont work either. I do system restore to the day before it started happening and it works fine again. Any idea what would cause this? Virus?

Answer:Keyboard...stops working?

So its only in windows? If you move around in the BIOS it always works right?

6 more replies
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I see a others postings like this. All of a sudden my keyboard stops inputting. It doesn't happen enough to blame a certain app or sequence. The device manager showing the keyboard as working. I have to reboot to correct the issue.

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Recently, when I'm in a game (Call of Duty, Starcraft, etc) my keyboard just goes out. First, it happened with Call of Duty. About 2-3 mins into the game, it just stops working. I deleted my configuration for the game and then it worked, so I thought I fixed it. But then 10 mins ago in Starcraft, it did the same thing..

Specs 'n Stuff: The keyboard lights stay on, its default dell keyboards, non-usb, when this was happening I plugged in a different keyboard and it's still doing it with both - making me think its computer related.

My mouse is fine in game, so I can only control certain aspects of the game. Additionally, I can't use the keyboard in-game or out of game. But the problems starts when I'm in games.

Update: Ok, I had my computer on standby because I wanted to watch TV. I come back and the keyboard was working. I go in game, and immediately it stops working (Starcraft). I'm able to get out of game in SC, so I go to try it in Call of Duty and it doesn't work. There's no way to get out of game so I have to shutdown my computer with the power button. Once I do that, my computer boots without a display on the monitor. I remember this happening before when I shutdown my computer this way.. so I really have no idea what is wrong..

Update2:I let my computer sit, and it booted up fine on first try. But the keyboard isnt working on the desktop either now.. Device Manager says there's a keyboard there, but my light isn't ev... Read more

Answer:Keyboard stops working

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Hey,
 
I am pretty desperate now as I recently got a new Lenovo z500 ideapad laptop, which i think its 9 months old only.
 
All of the sudden, one day the shift key started to automatically been pressed down.. as if its like its being 'possessed' in simple terms.. and it happened at random times
 
After much forums, some say hold shift key down for 10 secs or x amount of secs, disable sticky keys, filter keys, bounce keys, or even continue press shift keys continuously etc etc..
 
Did all those, disabled sticky keys, bounch keys, filter keys and now whenever i on my comp, the shift key will automatically be pressed down, so i have to hold the shift key for like 5-8secs to disable it, than it works fine and no more occurence.
 
However, a new problem occurs.. now certain keys on the laptop is not working like the right shift key.. when the right shift key is pressed down, none of the letters are being capital or none of the symbols are showing BUT the left shift key does the job..
 
Than, the left shift key could not caps the letter z, t, y, m, and a few more.. but it works prefectly fine with other keys.. Now i am pretty sure its not a keyboard malfunction because without pressing caps, all the keys are fine but only these certain keys wont be caps when the left shift key is pressed..
 
So i decided to use an external keyboard and everything works out fine.. right shift key is working, left shift key caps those letters which could not be cap... Read more

Answer:laptop keyboard does not work but works fine with usb keyboard

The fact that a USB keyboard works fine when your built in one doesn't, proves that it is the keyboard itself (or connectors) that is damaged/defective, otherwise, if it were a software problem, the external keyboard would do the same.

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I have a HP 15-d005tu laptop. The keyboard has suddenly stopped working when I connect to Wifi, but starts working when the airplane mode is turned on. When I connect to wifi I have to use the on-screen keyboard which really slows my work. Please help.

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I recently bought this laptop.After about a month of using daily the keyboard stopped working. I did these things multiple times1. restart - no effect2. uninstall keyboard and reinstall - no effect3. taking the laptop to tablet mode and changing the mode few times. After 30 minutes or so the keyboard started working again. Now this has happened again today. Again I tried these tricks and it took 30-45 min this time. Last thing I did was swapping between laptop and tablet mode ( however it didnt work when I did it earlier). It feels like a little hit and miss. I am worried that the keyboard might die and all these resuscitation techniques will not be successful. Anyone had this problem? Any definite solution to it? Should I send it back? All drivers are up to date.

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I'm trying to boot from a DVD, and it says "press any key to continue". Problem is though, my keyboard dosent respond. When i'm entering BIOS it works fine, its only after it tries to boot. I know this because i also tried inserting a boot CD that didnt need a key pressed to boot, and when i tried using the keyboard inside that it didnt work either.
I'm trying to install Vista on a clean harddisk so my computer is completely useless till i get this to work, please help.
 

Answer:My keyboard stops working after boot?

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The keyboard runs fine for a little while then it locks up.  I am honestly surprised its working right now.  I've tried to troubleshoot it with information I've found online with no luck.  I am trying to avoid a system restore/factory reset.  I have tried turning off the computer, unplugging the a/c cable, removing the battery, holding the power button for 20seconds, reassembling and rebooting.  No luck.  I've made sure neither sticky keys nor filter keys are on.  I have tried plenty of options and none seem to work.  Please help.

Answer:HP Envy Keyboard Stops Working

 Hi @oARKITEKo, Welcome to the HP Forums! I read your post on the HP Support Forums and wanted to reach out to you.  I see your keyboard is not working correctly on your HP ENVY TouchSmart 15 Notebook.  Here is some things to try start under the set keyboard language settings. Have you tried to uninstall the Keyboard under the Device Manager? Then proceed with the BIOS under the above document. Let me know how this goes. Click the Thumbs up to give me a Kudos high five, just to say thanks for trying. Thanks. 

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Hey,

I have an IBM R52, lately I've been having this really annoying problem!

The keyboard and touchpad stop working - right now the keyboard is still working but the touchpad is unresponsive. Suspending the system gets the keyboard working occasionally (this is faster than restarting), however its usually necessary to restart the computer.

I can work around the mouse by plugging a USB mouse in, but I dont have another keyboard.

Any advice? Im thinking perhaps a driver reinstall or theres a conflict somewhere?

Thanks

Answer:Keyboard and mouse stops working on IBM R52

Please only ask your question once, asking the same question on different parts of the forum is not allowed, closing this one, your thread in laptop support is open

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Last time I did a Thinkvantage update all kinds of things started screwing up.  sometimes I have no sound.  Sometimes (like now) I'll have NO keyboard function after a boot-up, then it will mysteriously start working again, sometimes after a day or two.  I can use an external keyboard, but what a pain.  I thnk there might be a hotkey I don't know about, and I accidently toggle it, but that's just a guess.  Your thoughts?

Answer:T60P keyboard stops working

there is no hotkey for switching off keyboards. Do a test with this software and see what happens.http://www-307.ibm.com/pc/support/site.wss/MIGR-56222.html

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Hello.
Yesterday I upgraded my Widnows 7 Ultimate x64 to Windows 10. Everything worked fine, but I noticed that my keyboard (PS/2) stops working after some time (for example after 15min after system start). I have to restart my pc in order to make it work again.
I updated my drivers, but I'm still having this problem.

Can anybody help me?

Thanks

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My keyboard, which is not wireless, will work during the motherboard options. Bios works fine, and the F-Lock light is lit up during that time, but after that screen is over, the keyboard stops working until windows has fully loaded, which means that I have no ability to press a key so that it will boot from a cd, or go to safe mode. What can I do to fix this annoying problem?
 

Answer:Keyboard stops working during bootup

There should be an option in your BIOS to enable USB keyboard support. It may be as obvious as "USB Keyboard Support" or it may be more cryptic like "Legacy USB Support". After turning that on, it should be available to you before Windows Initializes it.
 

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Hey CommunityI encountered a rather strange problem yesterday when my wife turned on her Lenovo we bought a month ago. It is possible to enter the PIN at the Win10 startup page, but as soon as we enter Windows, no(!) key works. Neither Keypad nor Keyboard.We tried:- accessing the Bios, which works and in which the Keyboard works normally- deleting the Keyboard PS/2 Driver from the Hardware Setting Menue, which results in a re-installation of this driver but still the error remains- plugging in a USB keyboard which interestingly receives power and the volume buttons works, but here the same, the keys do not function (and this one also does not work at the windows pin screen).- waited until Win10 installed all updates, even the anniversary update, but still nothing changed (was my last hope. D'oh!). Right now I'm quite lost and don't see why things do not work. Really need some help here...Thank you in advance BTW: It's a  Lenovo B50-80 80EW0521GE as far as I understand it. 

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Hi thelastbonbona,

It may not be an issue with the keyboard at all. You may try using a good-known keyboard with the system, if available; will help you to isolate the keyboard as the possible root cause. Alternatively, you may use this keyboard with another system to see if the issue duplicates.

If no extra computer/keyboard is available, you may check the 'keyboard/system' performance in 'Safe mode'. It is a diagnostic mode and may help us isolate if a 'program' is causing interference.

Do reply with the findings; will take it forward from there.

Answer:Keyboard randomly stops working.

Which model of the keyboard is it ? have you downloaded and installed their driver for it ?

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My friend inputs his Windows login password successfully, but can’t input anything from the keyboard after that. He has already tried going into the Device Manager, deleting the keyboard and rebooting so the drivers are reinstalled. He’s also tried both PS/2 and USB keyboards with the same result. He is running the XP with the latest updates and as well as up-to-date antivirus and antispyware. The OnScreen Keyboard works ok. Also (maybe unrelated), he a few days after the keyboard problem popped up, he started getting this diagnostic: `Microsoft Office Outlook - Error in registry for extension "exchange extensions?" The syntax or format of the registry entry is incorrect. Check the registry settings to compare the registry for this extension to other extensions in the registry.` I'm thinking this is unrelated. What can he do about the keyboard problem?

Thanks in advance!
Trish
 

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Every time I sign out keyboard stops working for no reason, I have to restart in order to make it work. Any ideas?

Answer:Keyboard stops working if I sign out, need to use OSK

I found the culprit, the OSD (OnScreenDisplay) program was messing with my my keyboard.

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The BSOD is a random occurrence. There doesn't seem to be any thing specific that triggers the BSOD. The only indication is that my keyboard stops working, as in that it wont type anything or accept any kind of input. I have a had BSODs happen to after being on of only a couple of hour to being on all day. Most days there isn't an issue. There doesn't seem to be a program, that I can tell, that causes the crash. I have had BSODs happen when I have only had Chrome running to multiple applications running. I have a Razer Lycosa keyboard, it is up to date with drivers and firmware. When I notice my keyboard stops working, if I try to restart or shut down my computer it starts to shut down but Blue screens before it can, otherwise it will eventually Blue screen after a few minutes.

Here is the Windows System log that reports the dump:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071413-15444-01.

I have run Malwarebytes, Combofix and ccleaner. They came back with nothing.

I am running windows 7 pro 64-bit, installed on a Samsung 470 Series 256 GB SSD.

Thanks for the help in advance.

Answer:Keyboard stops working and then BSOD

Is the firmware of the SSD up to date? check for one and see if stability returns.

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

Make scans with - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner EsetRazer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7. I would update its drivers to the latest, or try another keyboard.Driver Reference Table - Lycosa.sysTest and Diagnose RAM Issues with Memtest86+:RAM - Test with Memtest86+ Pay close attention to part 3 of the tutorial "If you have errors"

Bugcheck


Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Mon Jul 15 00:10:57.809 2013 (UTC + 6:00)
System Uptime: 0 days 1:20:42.653
BugCheck 1E, {0,... Read more

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I've already been on a bunch of other threads relating to this issue and I'm really starting to panic.
My laptop is a HP running Windows 7 (I don't know how old it is, it was my brother's before he upgraded and gave it to me). Recently (as in a couple days ago) my keyboard would randomly start cutting out, all keys refusing to work. My mouse would still function
fine (but it's a USB mouse since the trackpad stopped working about a year ago). On the first day I restarted it and it worked for the rest of the day. On the second day it happened again after the first restart, but worked for the rest of the day on the second
restart. On the third day I restarted after uninstalling keyboard drivers, Windows automatically reinstalled when it came back on and it worked the rest of the day. HOWEVER, today, the fourth day, it stopped working very quickly and I had to restart again,
trying the driver fix again.
It always crashes at some point after I log in (so it's never prevented me from typing in my password to log in or anything). Restarting has been working as a temporary fix every time, but only temporary. I have no idea what to do and have no access to a
USB keyboard right now.

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I was upgrading my avast free antivirus to pro antivirus then it asked for a restart when i restarted it the mouse and keyboard stops working. please help!!

Answer:Mouse and keyboard stops working

do a system restore to the day before the upgrade. this should let you regain control. make a new restore point after doing so and then try the upgrade again.

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Greetings all!I hope someone can help me with this because I'm at my wit's end over it!For the past several days, my keyboard will randomly stop working.  There's no specific symptom or indicator of when it will stop, it just stops.  One of the really odd things about this is the Num Lock indicator light stays on even when none of the keys will work.  Rebooting the system will always bring the keyboard back, but there's no way to know for how long.My system stats are below and I've tried a few different keyboards with the same result.  All the keyboards were PS2 connected.Any tips or advice will be greatly appreciated!  Please help!

Answer:Keyboard Randomly Stops Working

Does the same thing happen is safe mode? If so, try a usb connection - could be a problem with the port. If not, there may be a sw conflict. Let us know what happens in safe mode.

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Hello. 
 
Hello. I have a Lenovo Y700 which I purchased a few months ago. Recently the keyboard has stopped working regularly. The rest of the computer is fine, I can use the mouse and the computer normally, but I cant write. When I restart the computer, the keyboard works again. 
 
Is this a known problem and is there a solution to this?
 
Regards,
Staalek
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Answer:Y700 - Keyboard stops working

Hi Staalek1 , 
 
Welcome to the Community Forums. 
 
Is this something that would happen as soon as you log in within Windows? 
How about using the onscreen keyboard or using and external USB keyboard?
 
If a recent windows update just happened before this event , a system restore to a previous working date may help . Proceed to disable automatic drivers updates from Windows so it would hold back any unexpected driver change in the future as this usually happens on Windows update related cases. 
 
Update us how this goes.
 
Regards

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Hello everyone. First time poster here. I somewhat recently purchased a really nice G500 from the Lenovo refurb section. It has an i5 core, 4 GB of memory, 500 GB hard drive, etc. I love it. The one single problem I have would be that my keyboard will spontaneously decide to stop working. In my 30-45 search to find answers online for this, it stopped about maybe 5 times or so which is insane. Only the keyboard stops working which made it tough to search for on Google because most people talk about both the keyboard and the touchpad not working. The only temporary fix that I have right now is to lock the laptop. Once I open it back up, the keyboard starta up again....but I have no clue how long that will last. If you need any more information, I will try to offer it up to the best of my ability. I don't know a lot of specifics about computers sadly. I just kinda...use them. But thenk you in advance for any help you can offer. This is driving me up a wall.

Answer:G500 - Only Keyboard Stops Working

hi Compose,
 
Welcome to Lenovo Community Forums!
 
Are you experiencing this in any kind of software or task in your computer?
 
I suggest to do a clean boot And check if the issue will disappear.
 
Let me know your findings
Regards
Solid Cruver
 





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I upgraded my parents' computer a few months ago and installed Win7. Ever since then, they've been having problems w/ the keyboard randomly not working after the computer is rebooted or woken from sleep. I've tried 2 different PS2 keyboards and a USB unit, but the problem persists. Could it be a driver issue, even though it happens on 2 different types of ports?

OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU G860 @ 3.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 8062 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: Total - 244095 MB, Free - 167283 MB;
Motherboard: MSI, Z77A-G41 (MS-7758)
 

Answer:Keyboard occasionally stops working

When you installed Windows 7 what order did you install the drivers, update to the latest service pack and did you update to the latest BIOS?

The recommend order is

crjdriver said:


A Install os
B Update to latest service pack; for win7 sp1
C Install chipset/mb drivers
D Install sound, nic/lan drivers, etc
E Install video driver lastClick to expand...

Drivers, latest BIOS version etc for your motherboard can be found HERE

Remember to read the motherboards manual about updating the BIOS and follow every step VERY CAREFULLY, mistakes can turn motherboards into doorstops.
 

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Hello,

I've AMD Athlon 3600+ on Asus A8N-E Motherboard with 1GB RAM.
Recently I've encountered a weird problem: from some unknown reason my keyboard sporadically stops working, as if was disconnected, although the Num Lock led shines. Unplug and replug don't help, only reboot.
Driver reinstall didn't help. Replacing the keyboard didn't help.
I've tried to find some pattern - at the beginning thought that it happens after awaking from sleep, but no, I've deactivated sleep mode at all and it happens just in the middle of my work.

Does anyone have an idea?

Thanks in advance!

Answer:PS2 keyboard sporadically stops working

The problem was solved by restoring my system to the restore point before the two last Win7 updates.

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I have windows7 installed on my laptop and any time i log off my system or just keep it idle for sometime it logs off and the keybaord starts behaving differently.

Like when i press the j key it reads it as 1

when i press f it reads it 4 and so on.

So i have to switch off the laptop and then turn it back on to make it work correctly any help?

Answer:When i log off my laptop the keyboard stops working

That's extremely odd behavior. Did this problem happen suddenly? Do you recall what you did prior to it happening (like opening an e-mail attachment or visiting a new website)? First, before any other troubleshooting, make sure your anti-virus is up to date and run a malware scan (e.g. MalwareBytes). If it's not a virus, it may be due to a fault with the keyboard driver. Perhaps you have an older laptop and a recent Windows update created a conflict? You could also try going to the Device Manager, select your keyboard, and then check to see if there's a driver update.

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Since upgrading to Windows 10, my keyboard has bugged out twice and opens stuff when I type (ie: the updates side window or Start menu opening when I hit A) and then stops working. I restarted and it worked as normal the first time, but now it's not, some things will enter a character like Tab and Enter still works but no letters or numbers will register. I've moved it to different USB slots, both in the back of my tower and in the front and restarted multiple times but it still won't work. What can I do now?

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An hour ago my keyboard quit working so i restarted my computer. When i came back, i could login with a password but once i logged in my keyboard stopped work. Could anyone provide help?

Answer:Keyboard stops working after login

Check to see if you have filter keys on

Hold down the RIGHT shift key for like 10 seconds or so and it should turn off filter keys

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I have a customer’s computer that at first appears to have motherboard or keyboard damage but I have found this to not be so. Both ps2 and usb keyboards will work in bios. This obviously meaning the keyboard is good as well as the ps2 and USB ports on the MB. As soon as Windows XP starts up the keyboards stop working and I just get a beep, and the system is slow(only 128 Mb of mem) but not frozen. The system was only serves pack 1, I put on sp2. No change. I used virtual keyboard to go in to “msconfig” and shut off all start up and services just incase it was a virus or unwanted program, no change. I tried different memory, no change. Our store prides our self on fixing most problems with out formatting and starting anew like all others in this area. I fear we will need to format this on unless some one has an answer. If you have an answer pleas be quick we received this system yesterday and we like to get systems back to there owners as soon as possible.

Answer:keyboard stops working when XP starts

Hello,

Does this happen in Safe Mode?

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So i have windows ultimate 32 bit, and i noticed this problem. My keyboard randomly, doesnt matter what im doing, stops working. All i hear is a beep and then the keyboard is frozen. Sometimes i can go into on-screen keyboard and press a few buttons and my keyboard will unfreeze, but sometimes i have to restart or put the computer to sleep so it unfreezes. It's highly annoying, because sometimes it freezes after a few key presses, but sometimes it works no-problem. I tried a different keyboard (mine is ps/2), i tried removing drivers and reinstalling them, but nothing seems to work. So anybody, help? Thanks.

Answer:Keyboard randomly stops working

Hello Jay and welcome to Seven Forums. Sorry to hear you're having these issues.

I understand that you already tried a different keyboard on your computer, but did you also try using the problem keyboard on a different computer? Have you tried using a different USB port? I found this previous Forum thread that has some additional suggestions. (Even though it talks about a mouse and keyboard issue, the suggestions are still valid for any USB device.)

Mouse and keyboard randomly stop working

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My Toshiba keyboard sometimes randomly stops working.
Not all the keys but some of them.

For example, the 0 on the number pad, question mark key, and the control panel.

How can I fix this without sending my laptop away.

Thanks :)

Answer:Keyboard sometimes randomly stops working

Hi

To be honest, I doubt you could fix this without checking if this is an keyboard hardware related issue? I think this could be problem with the keyboard and I think you will need to replace the keyboard in order to fix this.
If your warranty is valid, get in contact with an local ASP. The guys should know, what to do?

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hey all,

in past I did have this problem with Windows 7, and now that I came back (was on XP Sp3), they annoying me again.

I have a DELL Vostro 1510. Sometimes, after I turn on the computer and it loads my desktop, the keyboard doesn't work. The weird thing is that the media keys are working fine all the time, however all the letters, caps lock, num lock, F1-F12... well, every single key simply doesn't respond.

So I go and check it on the "device manager", and it shows I have a keyboard installed. I scan for hardware changes... and no changes detected... The driver is there, the hardware is perfect (I never had these issues while on XP, and I was with 7 on past, did have these problems, then did migrate to XP, and now back to 7 and having it again).

I know how to solve it... I simply need to go to the device manager, click on uninstall and then "scan hardware for changes" and it comes back to life. If that doesn't work, just need to reboot and Windows 7 install the driver for me (after uninstalling it, of course).

The annoying thing is that I don't want to do those steps... I want it to keep always working... And this is just not normal, so for sure there is some cause.

DELL doesn't offer drivers for notebook keyboard on their website, at least not for my model, because it's simply a default one... So the default driver should handle it.

How can I debug it? There must be anything causing these random issues.

Any suggestion is apprec... Read more

Answer:Notebook keyboard stops working sometimes

Hello,

Go here and download the latest BIOS, chipset, and Input device drivers: Drivers & Downloads

Good luck!

~JK

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For the past couple of days my keyboard starts to go crazy after about 2 hours worth of use. It will not let me type. And, if I hit a letter it will do something else that it shouldn't. For instance, if I hit the "letter" key it opens the file/save as.

I read a very old post here and tried to do what that said. I changed my batteries, cleaned the keyboard, and even used a different keyboard that isn't wireless. The very same thing happens no matter which keyboard I use.

Sometimes if I wait a few minutes and reboot it is fine again (like right now). This just started happening. Do you have any advice what might be causing this?

By the way, my mouse works fine.

Thanks for your help.

Diana

Answer:Keyboard Just Stops Working (wireless or not)

I suggest posting on one of the sites that have some good malware removal folks, like:

whatthetech.com
geekstogo.com
spybot.info

You could try running Malware Bytes Anti Malware (free version) and see if it finds anything. Download it on another computer. Boot to Safe Mode with Networking then install it on this computer if necessary. Let it update then do a Quick Scan, see what it finds. Let it fix everything.

Also do a scan with your installed anti-virus software (in Safe Mode if it allows it). If no help then go with one of the above sites. They are all busy so it may take a day or two before they can get to you.

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I'm running into an issue with Knights of the Old Republic II: Sith Lords in Win7 Ultimate. I installed it and patched it. I did the wide-screen fix/hack from Widescreengamingforum.com and then installed Darth Stoney's patch that restores all the cut content from the game. Everything works great. Woot! Sith Lords in 1920x1200 is a beautiful thing to behold.

Until a fight starts. As soon as the combat sequence ends I find myself surrounded by the fading corpses of my enemies, and completely unable to move, or do anything at all. The completely ignores any keyboard input. I can create a save file by saving over an existing one, and then load that save, and the keyboard works again, but this is a very irritating thing to have happen. Anyone know of a fix, off the top of their head?

Yes, I did switch keyboard, from a PS2 to a USB one, but still same problem. This is becoming quite... annoying.
 

Answer:KotOR 2: Keyboard stops working

Can't say I've heard of that one Mimsy and no point in me telling you the run of the mill stuff because you've likely done it. One thing I will say is it's the kind of glitch I've come across on occasion when using unofficial patches/mods etc, quite possible one of them is causing it, you know how to deal with that too lol, process of elimination unless that game has the luxury of enabling/disabling mods etc from a menu.
 

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Ive recently bought me this laptop 5 days ago. Everything works fine on it other then when im typing the keyboard stops working and its like the computer is freezing. So i can type a few letters and then I have to wait for a few seconds for the keyboard to start working again.WHATS WRONG WITH MY COMPUTER? Do I need to take it back to where I got it from?Or can I do something in my settings to stop it.  Tu (:

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When I start up my computer, my USB keyboard works fine. However, when it gets to the WinXP load screen, the LED on my keyboard goes off and I find that when I get to the log-in screen, my keyboard doesn't work. My mouse has no problems. This has happened before, but I think it was just by pure luck it started working again then (it started working when I unplugged my ethernet last time, but I think that was just a fluke as it doesn't work when I try it now). There is NOTHING wrong with my keyboard and moving it to different ports doesn't help. It works in safe mode and when I go into setup/boot menu at start-up. I'm trying to figure out what the real cause of this problem is, so any help would be greatly appreciated! I can't think of any similarities between what I was doing on my computer the last time this happened and this time, so I'm baffled. It's like it just decides to randomly stop working.

Answer:Keyboard stops working during boot and can't log in

Is your ethernet connection usb? How about the mouse? May be
a hitch somewhere in your usb, hitch/conflict. Get a ps2 converter
for your keyboard and see if it works, do the same for your mouse.
This will free up the usb resource. If your ethernet is usb I would
change that to a standard nic card or use the onboard cat5 ethernet
connection. Imho...

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Running Vista on asus A8V MB. w/AMD 3500.
Lately my keyboard stops working after a few hours.
I reboot and it works fine for another few hours before it dies again.
I've changed keyboards twice, same problem.
Any solutions?
 

Answer:Keyboard stops working after 4-5 hours

Hi I was wondering weather your key board is usb or what and weather your computer is a laptop as laptops will automaticaly turn devices off through the bios some times to reduce power usage and also do you have any other devices attached to your computer if the keyboard is usb?

After you give me this info then I may be able to give you more info.
 

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Hi you guys . The malware forum has told me to post here . Following a malware assault my kb still fails once xp boots . Device manager says drivers loaded but cannot find device. Kb works fine on my other pc its USB and very shiny but it may as well be a pizza. There are some files that I am unable to delete in Sandboxie which is kind of odd. I hope somebody can help the on screen kb is driving me nuts
 

Answer:keyboard stops working when XP boots up

Try deleting it from the device manager then reboot it may pick it back up.
 

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Hi,

I have a problem with my M50-228. When I type very fast, the keyboard stops working for 20-30 seconds. If I type slowly, there is no problem. I can reproduce this, by hitting several keys very fast... then it stops working for this time.

Does anyone know, if this is a hardware problem? The notebook is very new.

Thank you very much!
Jens

Answer:Satellite M50-228 - Keyboard stops working

Hello

I can just imagine that HDD is occupied by some other applications. Did you notice this since first day?

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Hi.
I have encountered a weird problem that I cant seem to find a solution too.

My install of windows is messed up, it still works just to much has been installed and installed. So I backed everything up I needed and dropped in an XP Cd.

When I start up I get the normal "Press any key to boot from CDrom..." except the keyboard stops working at this point. It only stops working while it says this message. It then times out and the system boots up as normal.

Tried 3 different keyboards; 2 USB and 1 PS2. They all work fine in windows, they all work and get me in to the BIOS. The Caps lock LED on all 3 also stops working when I have the "press any key to boot from CDrom" on screen.

If I boot off a CD that does not have the "Press any key to boot from CDrom" it will boot off that CD.

As a side issue I an SATA DVD drive (A lite-on DVDRW LH-20A1S (9L08)) I can not boot off this DVD drive, BIOS set to boot off it. I have dropped in some older DVD drives so I can boot off the disk. Same issue with all three of them.

The motherboard is a Foxconn C51XEM2AA

Does anyone know a solution or work around?

Thank you in advance for any help that can be offered.

Answer:Keyboard stops working when booting of a CD

not sure what is causing your different keybaords from working and yoru DVD drives not working....sounds like a bad Motherboard, the eide controllers for the DVD or if SATA then bad SATA controllers..
if your pc is still functional with the old CP load...,,,just trya nd clean it out of as much as you can to see if you can improve perforamcne

sounds liek even a brand new Harddrive with aan attempt to install windows would not work if you cannot get an optical drive to work have you tried a a CD drive?

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I just converted to Vista Enterprise with and IBM laptop and docking station. I keep losing my external IBM keyboard, 3 or 4 times a day. If I pull out the USB plug and put it back in to reset it my keyboard starts working again.

I've updated the latest driver on the IBM website but still have the problem.

Anyone seen anything like this?

Answer:Keyboard intermittently stops working

It is probably a hardware issue, especially if you see the same problem when the machine is booted to safe mode and left to run overnight.

Does it make a difference if you pull out all other USB devices and run for 24h that way?

What about if the external keyboard is plugged into a USB socket on the laptop itself instead of the docking station?

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ASUS K95VB laptop, Windows 8.1
Occasionally, often after waking from sleep or hibernate modes, but not always, the keyboard stops working. The mouse (USB Logitech) works fine. Programs open are Firefox, Thunderbird and Jarte Notepad, and when I try to write something in them, they go into "Not responding" mode.
However, when I go to other Windows functions, like Run or Search, there the keyboard works just fine.
After restarting the computer everything works again.
Have checked for malware, virus, etc. - nothing obviously wrong.
Any ideas?
 

Answer:keyboard stops working on laptop

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I have an X61 tablet model 7764CTO, whenever I wake my computer from sleep my keyboard does not function. Pressing caps lock does not make the light turn on and the computer does not respond to any keyboard input. If I restart, it still does not function (at any point during the restart phase, I can't get to the pre-boot menu or anything). To get it to function I need to shut down entirely.It was working properly before I started installing windows updates, so I'm assuming some update broke it. Anyone have any thoughts? 













Solved!

Go to Solution.

Answer:Keyboard stops working after sleep

Do you have keyboard customizer installed on your X61 Tablet?  If you do, please uninstall it and see if that makes a difference.

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I bought a T440s last week. The keyboard stops working almost every half an hour!!! Some keys still respond when some fault occurs, but not doing what it is supposed to do. After restarting, it seems to be working but normally won't last for longer than 1 hour. I have called customer support and upgraded to latest keyboard driver as advised, but nothing improves. Please advise, thanks.

Answer:T440s keyboard stops working

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that a few keys of your Lenovo ThinkPad T440s is not working properly.
 
Check if the keys are working in different applications. Some keys such as the function keys F1 through F12 will not work with every program. An easy way to test this is to open notepad or other word processing program and trying the key. Try getting into safe mode and see if the keys work. Remove the key from the keyboard and clean it. In some situations dirt, hair, dust, etc. can obstruct keys causing them not to work.
 
Please try to get into BIOS mode and see if the keyboard is working there.
 
1. If you are able to use the keyboard in BIOS, it could be a software issue. I would recommend in that case to do a System Restore which will revert the settings in your system to a previous time.
 
2. If keyboard doesn?t respond in BIOS as well, it probably indicates a faulty keyboard. I strongly suggest you to contact our technical support for assistance.
 
Best Regards,
Mithun.




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Every time I sign out keyboard stops working for no reason, I have to restart in order to make it work. Any ideas?

Answer:Keyboard stops working if I sign out, need to use OSK

I found the culprit, the OSD (OnScreenDisplay) program was messing with my my keyboard.

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Today i just got a mouse that had a in the past that i had the same issue but i don't remember how to resolve it, whenever i try to watch a video or games the mouse and keyboard while i have my headset connected but (the M&K)stops working. i tried un ticking the "allow the computer to shut down this device to save power" in my usb's and devices and the mouse and keyboard only works when i disconnect the headset

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Hi. Recently, I've been experiencing some keyboard problems. The issue occurs at random times, and I've tried updating the drivers. I am certain that this is a software/driver problem, as opposed to a hardware/mechanical problem, as the keyboard starts working fine right after a hard restart (holding the power button). Other details that come with the issue is that, since the mouse would still work, I could still navigate around the desktop and try to restart through the windows button. The issue is that the shut down process doesn't completely go through and just gives me a black screen up until it gives me the "start windows normally screen," which is impossible to operate since the keyboard doesn't work. I would then resort to doing a hard reset to make the keyboard functional again.

If you need any more details let me know.

Thanks.

Answer:Keyboard stops working randomly

Does an external keyboard work? You could check that the keyboard connector is making a good connection if you know how to repair the laptop. Is there a hardware diagnostic program you can run? Also try removing the battery for a few minutes if you know how to do this which will force a reset.

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I have a Flex 10 and after 10 to 20 minutes of use, the keyboard and touchpad stop working. What can be the reason of this?

Answer:Flex 10 keyboard stops working

Does the keyboard and touchpad stop working at the same time?Does there seem to be anything that happens before it stops working?Maybe try running a bootable Linux live environment for a while to rule out a hardware issue?

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One day before school, the keyboard was working, after I come back from school, boot up XP, and the keyboard doesn't work anymore. I noticed that the keyboard works on the BIOS, but once booting XP, stops working. I am running on Windows XP that I just installed on my slave drive to get this post though. My computer specs:
Intel Celeron 1.7GHz
512+256MB of RAM
60GB Master
10GB Slave
eMachines Keyboard (PS/2)
Compaq Optical USB Mouse

Answer:Keyboard suddenly stops working.

Hi DeltaStrikeZeta and welcome to TSF !

So the same keyboard works with another installation of XP on the same computer ?

Does another keyboard work better ? Does a usb keyboard work ?

Were there some updates pending to be installed when you turned the computer off ? Had you installed anything new during the last session ?

Try booting on the installation that doesn't work and repeatedly pressing the F8 key. Can you get to the advanced options menu ? If so try "last known good configuration" and see if it helps.

Does your XP pro install CD have SP2 integrated ?

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Hi all. I have already posted this once here. The topic had quite a few views and not a single reply. I'm giving this another try, as the problem persists and is not getting any better.

The keyboard on my Aurora m9700 is having some strange issues. I cannot figure if it is software or hardware related, either. At random intervals, the keyboard will cease function. But when I go into standby, then come out of standby the problem seems to be magically fixed! In fact, the problem just happened right after I finished typing the last sentence. I checked event manager, nothing changed. I had to go into standby and come out of it...

So please, is there anyone on here that can help me out? I have reformatted the computer since this started happening and nothing has changed, so I do not know what could possibly be causing this!
 

Answer:Weird keyboard laptop issue. Keyboard randomly stops functioning until I standby.

Just going to keep bumping this until I get a reply, or bet banned. Every thread has some form of reply...maybe I smell or something?
 

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I upgraded from Windows 8.1 (and I never had this problem), to Windows 10 and I noticing that my keyboard would stop responding in windows explorer, calculator, search, etc. The keyboard had no issues working in a browser like Chrome, but it wouldn't respond in something like Adobe Premiere Pro.

To clarify - the keyboard works fine initially when I restart my computer. And then randomly, it decides not to work in explorer. That's when I start testing various applications to see if it works. What I found was that Adobe CC programs, windows explorer and anything native to Windows (programs such as calculator, search, etc.) doesn't respond to keyboard inputs.

But it gets more confusing - my keyboard still works fine. For example, if I hold down, ctrl+shift+esc, Task Manager does show up. If I hit the calculator shortcut on my keyboard, calculator does come. If I toggle Caps Lock, the little notification appears on my screen telling me that Caps Lock is on or off.

Within Chrome, the biggest issue I found was if I use the period in the numeric keypad side, it acts as "delete" instead of a period, whereas the numbers all work perfectly (hitting '1' gives me '1', not 'end').

I'm at wits end because I even clean installed Windows 10, in case of an bug during the upgrade, and I'm experiencing the exact same thing. Drivers were the latest from Logitech's site, but the still am using the old unifying receiver (if that makes a difference).

Also, I have set my power se... Read more

Answer:Windows 10 - Logitech K800 keyboard (& USB keyboard) stops responding

Serenity23 said:

I upgraded from Windows 8.1 (and I never had this problem), to Windows 10 and I noticing that my keyboard would stop responding in windows explorer, calculator, search, etc. The keyboard had no issues working in a browser like Chrome, but it wouldn't respond in something like Adobe Premiere Pro.

To clarify - the keyboard works fine initially when I restart my computer. And then randomly, it decides not to work in explorer. That's when I start testing various applications to see if it works. What I found was that Adobe CC programs, windows explorer and anything native to Windows (programs such as calculator, search, etc.) doesn't respond to keyboard inputs.

But it gets more confusing - my keyboard still works fine. For example, if I hold down, ctrl+shift+esc, Task Manager does show up. If I hit the calculator shortcut on my keyboard, calculator does come. If I toggle Caps Lock, the little notification appears on my screen telling me that Caps Lock is on or off.

Within Chrome, the biggest issue I found was if I use the period in the numeric keypad side, it acts as "delete" instead of a period, whereas the numbers all work perfectly (hitting '1' gives me '1', not 'end').

I'm at wits end because I even clean installed Windows 10, in case of an bug during the upgrade, and I'm experiencing the exact same thing. Drivers were the latest from Logitech's site, but the still am using the old unifying receiver (if that makes a difference).
... Read more

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Hi there

Stupidly I thought i could replair an apparently broken HDD instead of just buying a new desktop.

I bought a new western digitial 120 HDD, extra RAM, a DVD-RW and windows XP (to replace 98).

Upon fitting the hardware, I discovered the keyboard no longer works, though it works fine on my parents PC. The num, caps and scroll locks briefly light up when plugged in but the go dark and stay unlit when the PC is switched on. There are no 'keyboard not detected' messages when the keyboard is plugged in (but this does occur when I pull the cable out).

What could it be? Is it port problem, or something worse? I have tried taking out all of the additional hardware except for the HDD, but this makes no difference.

The upshot is that BIOS is unaccessible.

Any advice would be warmly appreciated.

Thanks
D
 

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I have a Satellite C850 only 8 months old and the keyboard just stops working quite frequently. I have to click where I left off and start typing again but a few letters later it freezes again. I have a USB keyboard and mouse attached and it does the same on the USB keyboard as on the laptop keyboard. It leads me to think that it's a driver problem.

I have researched forums and reset to default in BIOS and also tried pressing FN, left Shift, Left CTrl then Right Shift which one forum said works but it doesn't.

Any ideas before it goes in the bin?

Answer:Satellite C850 - Keyboard stops working

Check please if newer BIOS version is available. If I?m remembering well in the past similar issues were fixed with new BIOS version.

Notebook has valid warranty so you have one more option and t is to contact nearest Toshiba service provider and ask for help. If there is some hardware problem they should fix it.

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It boots up fine.  I can log onto Windows fine.  The mouse works fine.  But, immediately after logging inot Windows, the keyboard totally stops responding. Devices are all fine.  Nothing wierd in BIOS. I did a system refresh.  No difference.  I've tried three different keyboards and all of the USB ports.  Any ideas?  Thanks.

Answer:keyboard stops working after bootup and login

Greetings, Wow, this is a very unusual scenario! Do you recall anything unusual happening prior to the symptom or did you install a new driver or low level software. Can you navigate "Setup", BIOS, using any or all of the keyboards? I guess you've tried all of the keyboards in all USB ports, including the port where the mouse successfully works? Does the mouse work using the USB ports where the keyboards fail? Have you tried the keyboards on a different PC? Do other USB devices work in the ports where the keyboards fail? You have three possible points of failure: 1. Motherboard, 2. Device (keyboard), 3. Operating System. If you can use the keyboard to navigate BIOS and you can use the keyboard to sign in to Windows, then you have a possible operating system problem. Run a Check Disk. Try a System Restore. Pick a restore point prior to the problem. Cheers!       

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For about a week now, the keyboard has just stopped working randomly several times a day and without any pattern that I can see.  Although the PS/2 keyboard keys stop working, the virtual keyboard still works and so does the touch pad/mouse. In order to get the keyboard functioning again I have to restart.  Windows 10 has been installed and working for almost a year (of course with the usual adjustments required after upgrading from Windows 8.1). I have Bitdefender Total Security 2016 and the system is fully updated and patched. I have followed all the instructions/solutions I can find on different forums. These include: virus scansScannowupdating/reinstalling the driverschecked Bios version is up to datechanged Ease of Access keyboard settingstried windows plus spacetried task managertried Windows trouble shootermade a reliability scan (this showed several errors labelled Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 . It is apparently linked to Skype Host).The issue is unresolved (it is only midday  and it has already happened twice today). I see there is a similar post on a forum for Yoga 3 users, but the solution there appears to have been an update for the Yoga 3 system.  If anyone has any other ideas, I'd be very grateful. I have spent ages trying to track down a solution. Thanks, Sek   

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Every once in a while, while the players are loading into the game, my keyboard compeletly stops working. The backlight stays on, but nothing works, I tried Ctrl+Alt+Delete,Alt+Tab, Esc, et cetera.. but nothing works. The only way to fix it is to turn off my computer manually, which results in a pop, coming from inside the computer. My computer is a Y700-15ISK Laptop (ideapad) - Type 80NV00QTUS. I would greatly appreciate some help. (It doesn't only happen while playing League of Legends, it has happened while doing other things, but very rarely.) 

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All of a sudden my keyboard on my Lenovo g560 stops working then suddenly works again. Had this 2 months ago as well, was fixed by format and has been working since then. I really don't want to format again. I have updated BIOS and keyboard driver appears to be the latest version as well. Help?

Answer:Lenovo g560 keyboard stops working

Ok, a quick update. I unscrewed the screw next to the keyboard icon on the back and screwed it back. It worked for a while then stopped again. Started and stopped about 3 more times

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I have a problem with my Thinkpad Yoga 460 which started to occur about 2 weeks ago. Sometimes after bootup the keyboard does not work when I have to supply my passphrase for the hard disk encryption. The solution I have in this situation is to turn the battery of in the UEFI setup. Then pressing the power button for 10 seconds and then enabling the battery again with the power cable. This works reliable to fix the issue, but it is very annoying and when I am at the university there is no socket to enable the battery again. Is something broken or is there a workaround for this issue?

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I've been having a problem for the past couple of weeks where the keyboard suddenly becomes completely unresponsive. It doesn't seem to happen often, but the only way to fix it is restart my computer, which is very annoying. After looking at Event Viewer, it seems this event (Event ID 13) is relevant: " The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly." Any fix for this?  EDIT: Looking around for a bit it seems it's not an all too uncommon issue. Hardware problems?

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I have had this problem on and off with this laptop for some time. Sometimes I could fix it with just flipping the laptop all the way over and back a few times and the laptop keyboard would come out of tablet mode and work. You can see for a very few short seconds the keyboard will operate during initial boot process however during the boot process it disables. Now all of the time. Is there a Bios setting anyone knows to turn on permanently? I really hate the tablet mode as it is and certainly can live without it.

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Hello. I have been following this step-by-step guide (https://technet.microsoft.com/en-us/library/ee523217(v=ws.10).aspx) on how to build a windows 7 image.
I get to the step:
To capture an image of Windows 7 on the bootable UFD



Insert the bootable UFD into a USB port on the reference computer.

Turn on the reference computer, and then perform the following tasks:

When prompted, open the boot device list. (In most cases, pressing F12 during the basic input/output system [BIOS] splash screen opens the computer?s boot device list.)From the list of boot devices, select the bootable UFD that you inserted in step 1 to start the computer using the bootable UFD.





Note



If you do not see a prompt to display a boot device list, you must enable booting from UFD devices in the computer?s BIOS. For more information, see the computer?s documentation.










At the command prompt, identify which drive contains Windows 7?typically drive D in Windows PE. To verify this, type
dir d:, and then press ENTER.
If you see the Program Files, Users, and Windows folders, drive D contains Windows 7. Otherwise, examine each drive to determine which drive contains Windows 7.

At the command prompt, identify which drive is the bootable UFD.
This drive contains Imagex.exe in the root of the drive. It will not be drive X. To determine the drive letter, run
dir e:, dir f:, dir g:, and so on until you loc... Read more

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Hello, WE have several of these tinys at work and we've run into a problem where the PC stops taking input from the keyboard after the PC starts up, and the numlock light goes out as if it isn't even getting power anymore. This is a problem when the PC crashes because you can't choose "start windows normally" and then you get stuck in an endless repair loop. This has happened on at least two machines that I have dealt with personally. I have used many different keyboards, tried all the USB ports, tried all the USB settings in the BIOS, tried updating the BIOS, tried removing all USB devices except the keyboard, and also tried to get around it by booting off a flash key to try and trick the PC into booting normally. The only reliable solution is to wipe and re-image the tiny, which is not an acceptable solution at all. Is there a fix for this? Thanks,Matt

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Hi there,I have some difficulties with my lenovo X1 keyboard and am not sure if it is a defect. The keyboard often times just stops working. Sometime only the touchpad does not work anymore, sometimes the whole keyboard stops working. I have to detach and reattach the keyboard sometimes several times before it starts working again.What is going on here. Can anybody help me?best regards

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Hello all! I write to you today from an external keyboard placed on top of my laptop, because my keyboard stopped working last night, first by losing an e key, than a r key, and then, when I restarted the laptop, thinking it would be solved by doing so, the entire keyboard would not work past a certain point in windows boot. It does work in BIOS and I can even watch caps lock light up and go off and turn the backlight on and off.Things to note1) The last software change was 2 days before this happened. It was an update to Windows 10. which is my OS.2) My system restore points will not work due to an issue with AppXstaging (not sure if solvable).3)There are two HID compliant devices in my keyboard section on device manager. and a ps2 compatabile keyboard (which is the one I'm typing on right now) 4) I emphasize that the keyboard DOES WORK in BIOS and during boot, up until the point I can see my windows icon, and Cortana. Things I've tried1) sfc scannow comes back with there being issues it couldn't fix as well as ones it fixed2) chkdsk enjoyed scanning my computer for 5 hours last night and fixing some issues3) I do have an event viewer full of errors regarding filter manager and storage, but nothing I could see with the keyboard.4) Black majik5) I have uninstalled so many devices from device manager to let them install that my mouse hands hurt. Perhaps the place in the boot process it is freezing is when the driver reinstalls?6) The problem still occurs in SAFE mode... Read more

Answer:Lenovo Y50-70-- Keyboard stops working during wind...

Hi Rose,
 
Welcome to Lenovo Forums.
 
About the keyboard issue I am not sure. I have heard that there is another Patch update for Win 10 that has been released, you may want to check and install that in Windows Update functionality.
 
Method 1:
Try to remove keyboard device via device manager (right click my computer > manage > device management > keyboards > find your keyboard > right click and select remove > then restart your computer)
 
Method 2:
If the keyboard is working fine on the login screen and then suddenly stops functioning when you get to the desktop / metro screen then the problem might be with the Filter Keys - similar to this thread.
Try to turn off Filter Keys by going to Control Panel > Ease of Access > Ease of Access Center > Make the keyboard easier to use > uncheck Turn on Filter Keys then hit apply.
Link to picture
If same problem, you may want to consider doing a clean windows.
 
Method 3:
If it doesn't work, you may need to replace the keyboard, contact Lenovo service centres and ask for replacement for free if you have valid warranty.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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From the first week I purchased my A540 All-In-One desktop I have had nothing but problems with my wireless keyboard. It just stops working were I can't type anything in. I'll restart the computer using my mouse but this gets frustrating since it occurs about every 30 - 45 minutes. I have twice changed the batteries in the keyboard and has not helped the issue. The moue has been woring fine, but the keyboard will stop working, and I just can't type anything until I restart my computer. It's a nice desktop but frustrating because I don't want to have to keep restarting my computer to get the keyboard working again. Any suggestions would be welcomed. Thanks.

Answer:A540 Wireless Keyboard Stops Working

Hi  gkearns56 , 
 
 
Welcome to the Community Forums.
 
As how you described , it would best if you try to switch power options to high performance instead. .
Check your device manager for the keyboard and right click property , uncheck box under power management tab.
See if that works for you. 
 
If not, uninstall Lenovo silk keyboard from programs and feature and reinstall it from the support site for the drivers.
 
If doing all thing did not work for you , just call in tech support for the recommendation if anything else needed to be done for a new computer aside from the steps we have , most likely they would be able to send aover a replacement for you if needed, 
 
English 1-877-4-Lenovo, 1-877-453-6686 Schedule a Callback for faster support
24 hours a day 7 days/week
 
You may also chat with them too whichever option is convenient for you. 
 
Update us how it goes for you.
 
 
Regards

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Hello,

I've AMD Athlon 3600+ on Asus A8N-E Motherboard with 1GB RAM.
Recently I've encountered a weird problem: from some unknown reason my keyboard sporadically stops working, as if was disconnected, although the Num Lock led shines. Unplug and replug don't help, only reboot.
Driver reinstall didn't help. Replacing the keyboard didn't help.
I've tried to find some pattern - at the beginning thought that it happens after awaking from sleep, but no, I've deactivated sleep mode at all and it happens just in the middle of my work.

Does anyone have an idea?
 

Answer:Solved: PS2 keyboard sporadically stops working

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hello, i have a logitech G15 gaming keyboard, and the day before yesterday, i uninstalled a few things, like .net framework 1, i didnt think i needed it, also i uninstalled the game i play for a bit called MapleStory.

the next morning i started the computer to find that my keyboard key didnt work, i tried to fix it by plugging into another usb port, no success, after that i tried to try it on my other older computer, that has no usb (had to use a adapter) and the keyboard wasnt working with that either, i assumed it didn't work with adapters.

anyways, i got an old keboard (non usb), and turned off the computer, pluged it in, and it worked, i tried to find info on the logitech website and no sucess.

after all of that, i did a system restore, and low and behold, the logitech keyboard worked.

today i didnt uninstall the MapleStory, i just went into the program file, and deleted it that way, turned off the computer, and same problem accrued again, i did the system restore, and im using the keyboard now..

what is the problem??? (sorry for long long post)
 

Answer:Keyboard stops working after uninstalling game.

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With Win 10, sometimes when I'm typing an email reply with Live Mail the keyboard stops working and I hear a beeping sound. I can get it to stop by going to WordPad and type a few letters, then the beeping stops and I can go back to Live Mail and finish typing my email reply. Other times the keyboard loses 3 or 4 strokes and sometimes I hear 1 beep when that happens.

I've only had this happen in Live Mail, although I really don't type that much in other programs. I had this same problem with Win 7, upgraded to Win 10 and still have it. Any ideas on what is happening here?

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Hi, I have a G2 with top row keys on the keyboard not working. Letters: qweruiop are unresponsive but the rest of the keyboard works. So I replaced the keyboard thinking it had gone bad with a new keyboard and installed it. It worked for a while but after several days of not using the laptop, I booted the laptop and noticed the top row keys are non-responsive again. I re-installed the old keyboard and it works as well. But if the laptop sits around for a few days not being used, the keyboard will malfunction where the top row keys become unresponsive. This tells me that the keyboard was not the issue after all since both the new and old keyboard are behaving the same way.   I re-installed the OS and the problem persists.  

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Since 2 or 3 days my keyboard is disabled when media is played. It doesn't matter if it is music or video, in a browser oder local media players (even when an advertisement started playing on this website while I was typing this text). As soon as something is playing, ALL keys of the keyboard stop working. After I close the media (close browser tab or media player), the keyboard works normally again.
For a long time I used a simple program called 3RVX that lets me adjust the sound volume with keyboard shortcuts (click here shortcuts of this program are the only thing that still works when playing media. Deinstalling it didn't solve my problem. Since 3RVX seems to be a small private project, I do not expect any support from the developer.
Except for this program, I don't have any clue what could wrong with my PC. I could not find anything on Google for this. Any help would be highly appreciated!
My System:
i5-4570 @3.2HGz
GTX770 2GB
8GB Ram
Windows 8.1 Pro 64-bit, newest updates installed
The

Answer:keyboard stops working when media is played

Ok, solved the problem: I had a USB-Headset plugged into a USB 3.0 port and in some way this caused the ploblem. After plugging it into a USB 2.0 port everything works normally.

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Have a couple of T60 thinkpads which experience the same problem sporadically. The keyboard will stop working and all key presses other than the Fn+ combinations will cease to function. This can occur at the logon screen or sometimes after successful logon and use of the notebook it will stop with no apparent cause. There appears to be no pattern to when or why this will occur. Any suggestions welcomed.

Answer:T60 Thinkpad Keyboard randomly stops working.

Hi antb, welcome to the forum, I would try re-seating the keyboard connectors, how you remove the kb can be found here

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Description:
My USB keyboard stops working at the login screen. None of the keys are responsive. The onscreen keyboard works fine.
This happens on wakeup after a remote desktop session and after scheduled updates during the night.
In both cases this happens after wakeup, which makes this tedious to reproduce.
The keyboard starts working after unplugging the usb and plugging back or after restarting.
I have this same issue on my work PC (HP, win 10) which makes me believe that this is a windows 10 issue.
I have tested with three different USB keyboards.
Troubleshooting so far:
Energy settings for USB checked (USB selective suspend setting set to disabled)

Answer:USB keyboard stops working at the login screen

I've started to see this issue intermittently a number of times now but I can't be sure when it was introduced
I'm on the fast ring and it was likely either this or the previous build (can't recall the numbers & I'm at work now)
In my case I use a wireless mouse & keyboard and re-seating the dongle/adapter fixes the issue (not ideal but I'm hoping this is fixed along way)
IIRC it doesn't affect the mouse, which you'd perhaps expect

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It happened out of nowhere this morning. I restarted my computer and the keyboard doesn't work. It works when I'm booting and press F8 for windows options but when I boot, it stops responding.

Any ideas?
 

Answer:Help - Keyboard stops working at xp pro login screen

do you still have a problem
 

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With Win 10, sometimes when I'm typing an email reply with Live Mail the keyboard stops working and I hear a beeping sound. I can get it to stop by going to WordPad and type a few letters, then the beeping stops and I can go back to Live Mail and finish typing my email reply. Other times the keyboard loses 3 or 4 strokes and sometimes I hear 1 beep when that happens.

I've only had this happen in Live Mail, although I really don't type that much in other programs. I had this same problem with Win 7, upgraded to Win 10 and still have it. Any ideas on what is happening here?

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The title really says it all. Sometimes if I plug in a keyboard, it will work for a while and then just stop. I've checked the keyboards in other comps and they work fine. My mobo is an ECS Black P45T-AD3. The rest of my specs are filled in below. Any ideas?

Answer:Keyboard PS/2 port randomly stops working

Well, no rush on this as I have a wireless keyboard that is working for now...plus, there is always the on-screen keyboard. It's just really bugging me that I can't figure out why the PS/2 port would short out like that...

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ASUS K95VB laptop,Windows 8.1
After waking from sleep or hibernate modes the keyboard does not work. The mouse (USB Logitech) works fine. Programs open are Firefox, Thunderbird and Jarte Notepad, and when I try to write something in them, they go into "Not responding" mode.
However, when I go to other Windows functions, like Run or Search, there the keyboard works just fine.
After restarting the computer everything works again.
Have checked for malware, virus, etc. - nothing obviously wrong.
Any ideas?
 

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I accidentally spilt water on my keyboard (Thinkpad T400) and the left click button stops working. Is there an easy way to fix it? Since it is still under warranty, should I send it back for repair?

Answer:Left click key on keyboard stops working

ssseeesss wrote:
I accidentally spilt water on my keyboard (Thinkpad T400) and the left click button stops working. Is there an easy way to fix it? Since it is still under warranty, should I send it back for repair?

 
Welcome to the forum!  Sorry to hear about the accident.
 
If you purchased accident protection, then, yes, you can call support and get it repaired.  They would probably just send you the replacement keyboard.
 
If you didn't purchase accident protection, then you can purchase a new keyboard either from Lenovo or from another vendor.
 
Are you sure it's completely dried out?

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Hello there all, I hope you are having a nice day/night while reading my post  Recently Im having a quite uncomfortable problem with my Lenovo. As the title says, it stops running, to be honest, mostly when playing League of Legends. Very rarely while doing other things, like surfing on the web, perhaps more often when playing other games than League It's hard for me to figure up, why does it happen. My laptot is fairly new (4-5 months), and it has not been damaged or awashed by water And there we go to the second problem, which is connecting with WiFi. It just randomly does not show any will to connect with web spots. Sometimes, it works just fine. I installed WiFi/Router drivers, and it hasn't got any better The third, and the last problem is, that my headphones sometimes don't run. Rather randomly, when I plug them in, or when I turn on the computer while they are already plugged If anyone can help me with any of these problems above, I will be very grateful My operating system is Windows 10

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