Computer Support Forum

Portege R700 and Win 7 Port Replicator Support

Question: Portege R700 and Win 7 Port Replicator Support


Is any one running Windows 7 Pro 32bit on a R700 and using the Hi Speed Port Replicator? Part No PA3838D-1PRP.

I read on a revew site that there are no Windows 7 drivers for for the port replicator.


Relevance 100%
Preferred Solution: Portege R700 and Win 7 Port Replicator Support

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Portege R700 and Win 7 Port Replicator Support

As far as I know you don?t need any special port replicator driver. If this port replicator is defined as compatible for your notebook model and you use original Toshiba recovery image it will be recognized automatically and you will be able to use all available ports on this port reflector.

4 more replies
Relevance 85.84%

Good Afternoon,

I am having some trouble with at 4-5 new R500-1DD (311E short code), the number could be higher but users may not have reported it.
When the laptop is undocked from the HI Speed Port Replicator 2, it undocks fine and the laptop is usable, but when the laptop is redocked it does not recognise the mouse or keyboard. The device doesn't display as an "unknown device" in device manager but just doesn't display at all.

A new problem that has arisen is again when the machine is undocked USB devices do not install\work unless they are plugged into the SATA\USB port, again the machine failes to detect them at all. Even when the devices are picked up, it can take anyway from 30 to 60 seconds before the mouse and keyboard work.

These are corporate images deployed via WDS and problem is very intermittent.
Everytime a reboot is applied the device will be detected.

I had a couple of machines left over and completed the prebuild image on the machine with Windows 7, laptop devices all work fine with or without the docking station and available to use instantly.

Doesn't anyone have any idea how I can resolve this issue?



Answer:Portege R700: HI Speed Port Replicator + Vista USB issues


As far as I know the new HI Speed Port Replicator supports the USB 3.0 standard.
I found the USB driver on the Toshiba European driver page for the USB 3.0 functionality.

I recommend installing this!

Please post some feedback after you have tried that?

5 more replies
Relevance 104.55%


Running a Portege R930-1d0 through High speed port replicatior II.
Is it possible to output to dual displays?


Answer:Portege R930-1D0 + High speed port replicator II - dual monitor support

By ?dual display? do you mean the internal + external display or do you mean two external monitors?
The Hi speed port replicator II supports the RGB port as well as the display port and HDMI port but both (display port and HDMI) cannot be used simultaneously.

You can use the internal notebook?s HDMI port and for example one of the Hi speed port replicator II ports to connect another external monitor.

3 more replies
Relevance 90.2%

I have a m200 tablet and the obove mentioned dock/port replication PA3314-1PRP.
As the M200 has no serial port (rs232) I want to use the one on the docking station but it is not recognized as a device on my tablet.

Thew network connections and usb ports all work fine and the lpt port is shown on device manager. I have restored the tablet and it still does not recognise the serial port.
How can i get this port recognised so that I can use it.

Many Thanks

Answer:Portege M200: serial port does not work with port replicator

Hello Lee

I just can confirm that when you use Advanced port replicator III with Portege M200 several ports are not working. Problem is that Portege M200 does not support these interfaces.

This is a technical limitation and the PS/2 Mouse port, PS/2 Keyboard port, Serial port, i-Link port (Firewire), and DVI port will not be supported when Portege M200 is docked on the Advanced Port Replicator III. :(

2 more replies
Relevance 88.97%

I have Toshiba Portege R700-14L laptop and have some Toshiba utilities.
I wanted to adjust the function of the eco and presentation buttons, but the Button Support utility shows nothing:

More replies
Relevance 87.74%

Hello together

Does the M300 support the DIV port of the Advanced Port Replicator III?

The connection with the normal RGB port is working proberly but I have no connection form the laptop to the monitor when I'm using the DIV port.

Answer:Portege M300 and DIV port on Port Replicator 3


As far as I know M300 doesn?t support DIV port of the APR III. Unfortunately you will not be able to use it.


3 more replies
Relevance 86.92%

I have reistalled the OS (Windows 2000)
using drivers from the Toshiba site.
As far as I know everything works ok
except the Network Port replicator.
I can not get the PC to find the
Ethernet adapter and the sound output
from the replicator does not work either.
Drivers anyone?

How do I enable the Network adapter?

Thankfull for advice, Fredrik

Answer:Portege 3440CT Port replicator


I found some drivers for your unit. Please visit this site:
In my opinion you need the Lan driver (V4.1.65.0) and sound driver (V5.12.01.2123)
As far as I know you don?t have to enable the network adapter.
If you have right driver you just need to install this.


1 more replies
Relevance 86.1%


Does anyone know which port replicator with DVI supports the portege R500 notebook.
When I look at the product and it's accessories no one of the port replicators lists the portege R500 as a supported notebook.

Perhaps there is not one as of now?

Answer:Portege R500: Which port replicator with DVI could be compatible


I also used the Toshiba Options & Accessories website for the searching and I found these parts:

- Dynadock - Universal USB Docking Station with Video (DVI) Phase 2 PA3542E-2PRP
- Slim Port Replicator 2 PA3603E-1PRP
- USB 2.0 Port Replicator II (Ethernet / EU Version) PX1173E-1PRP

If you need more details about these single devices then google simply for these part numbers.


1 more replies
Relevance 86.1%

Dear all,

i've a big problem with my new Portege Z30-A-12N and Hi-Speed Port Replicator III.

I have connected Power, DVI, LAN, Mouse and Keyboard to the Port Replicator.
Power, DVI and LAN are okay but nothing will be found if i connect something to USB 2.0 oder 3.0 Ports.
No Mouse, no Keyboard and no USB Stick.

When i start my Portege i have to enter a password after push the power button.
These Password i could enter with the external keyboard but in windows no keyboard has been found.

If i connect Keyboard and Mouse to the USB Ports of the Portege instead of Port Replicator both has been found.

I've run Windows 7 Enterprise on the Portege.
Bios Version is 3.30

Did you have a solution for me?

Answer:Portege Z30-A-12N with Hi-Speed Port Replicator III USB Problems

The Port Replicator has also been replaced by an other... same Problem

8 more replies
Relevance 86.1%

Does the Portege M750 work on the Advanced Port Replicator III plus (PA3474E-1PRP)?

Answer:Portege M750 on the Advanced Port Replicator III plus


I found out that the Express port replicator II is compatible with Portege M750.

I searched a little bit in google and found this link to a Advanced Port Replicator III plus datasheet. But it?s only in german.

However, the Poretge M750 is not listed as a compatible and supported unit.
So I assume the Advanced Port Replicator III plus cannot be used toghterer with Prot?g? M750


1 more replies
Relevance 86.1%

I have a Portege M200 with APR III. I understand that the DVI socket does not function with it, although for some reason, even though they are not supposed to all of the other ports do. ALL of them!

What I am asking today, is how on earth can I get the laptop to output in widescreen via the APR? I have tried everything, it has the nVidia Go FX 5200 chipset (which is capable of DVI output according to nVidia)

I have just got a Philips 20" Widescreen TFT and am getting tired of looking at it in stretched standard resolutions.

A friend of mine also has Tosh lappy, but that is a Tecra 9100, which will output in widescreen without any issues whatsoever as standard, it appears as an option in the display settins panel. Also, nVidia say that this chipset is capable of custom resolutions, but I cannot find this in the driver set anywhere.

Can anybody help?

Answer:Portege M200: widescreen via port replicator


Well the Tecra9100 is not a Portege M200. This are completely different notebooks.
The Prot?g? M200 does not support these interfaces.
This is a technical limitation, that the PS/2 Mouse port, PS/2 Keyboard port, Serial port, I Link port (Firewire), and DVI port
will not supported on the Advanced Port Replicator III if a Prot?g? M200 is docked.

The following ports are supported and may be used:
Line-in jack, Line-out jack, USB port, External monitor port, Parallel port, Modem jack, LAN jack, DC IN 15V, Security lock slot, Computer lock.
In the documentation for the Advanced Port Replicator III is a sheet "Information sheet for the Advanced Port Replicator III" where this limitation is descripted.

3 more replies
Relevance 86.1%

I just bought a PA3603U-1PRP (mainly) to attach an external monitor, wireless keyboard/mouse to my Portege R-500.
Once attached to the port replicator (upon start up) the HDD password prompt shows up on the external monitor.

However, until I enter the HDD password on the laptop keyboard the wireless keyboard is frozen (cannot enter anything).

Once I enter the HDD password on the laptop itself the external monitor, keyboard and mouse work fine.

Is there a setting/reason that when the port replicator is attached to the laptop that I can't enter the HDD password on the wireless keyboard?

Thanks in advance for your input.

Answer:Portege R500 - Port Replicator question

Is the Wireless dongle attached to the laptop or the port rep?

Try updating the R500 BIOS and Display Driver. Also try reinstalling the Mobile Extensions driver or Toshiba Value Added Package.

2 more replies
Relevance 84.87%


I have a Portege M300 with an Advanced Port Replicator III. I've had to reinstall the operating system and now can't find any drivers for the port replicator.

Can anyone help me out? I'm running Win XP


Answer:Need Advanced Port Replicator III drivers to use it with my Portege M300


I assume you need drivers for the XP OS?. Am I right???
On the Toshiba driver page you will find all necessary drivers and utilities for Port?g? M300.
There you will find also the ?installation instruction? document. This document shows the right installation order.

You should simply download all drivers and follow the installation order. That?s all?

2 more replies
Relevance 84.87%

System is Portege R500 with a Port Replicator running MS Vista. Port Replicator has a 19" LCD Philips monitor

System WAS configured so that when the system was in the Port Replicator the 19" inch monitor would be active and the system monitor was inactive.

But, a couple of days ago the following happens, when the system is in the port replicator and its turned on the Windows start up screen (the one with the moving progress indicator) is displayed on the Port Replicator monitor, then the screen goes blank and the sign on screen is displayed on the system monitor, after signon the desktop is displayed on the system monitor.

I live in a remote location, so I can't pop into the local computer shop to seek assistance.

I sure would appreciate someone giving me some pointers as to where one configures the port replicator monitor setup. I looked at the Control Panel Screen Configuration section but it seems to be about running dual monitors, it didn't seem to address the idiosyncrasies of a notebook with a port replicator setup


Answer:Portege R500 - Configure Monitor on Port Replicator


I don't have Portege R500 but I?ve used external monitor connected to port replicator of my Tecra.
Can you please tell me how you have configured this before?

Is your external monitor set as main monitor?

2 more replies
Relevance 84.87%

im using the WIndows 7 beta on my R500 and it's runnig everything well except the DVI-Port (over the Slim Port Replicator II).
All I have installed are the Fingreprint-Software, the bluetooth-stack (which were recommended as solution by the action-centre) and the "TOSHIBA Value Added Package" which adds the Power Management software, control over the 2 hardware Buttons and gives the FN-onscreen-menu to control the FN1-9 functions.
I think I can say it is definatively an driver issue, because if I start the R500 the windows loading-screen is shown on my external screen but when he switches to the desktop the external screen turns off and the desktop appears on the laptop screen. Also no chance to activate it via FN+F5.
I tried it with the buildin Windows 7 driver, the newest intel driver (15.8.3) and the vista driver provided by toshiba (, but unlucky none of them works :(
Btw: the vga output works, but only UNdocked :(
Has anyone a solution or a hint what to do or try?

Answer:Portege R500 - anybody using DVI over Port Replicator II on WIndows 7 Beta?


First of all I must say Windows 7 Beta is as the name says only a beta version so there could be some issues and it?s not sure that all works fine with Windows 7 Beta.

About your problem: Can you see the second monitor in the display settings? There you can active it and mark the option ?Extend my Windows desktop onto this monitor?.

Last but not least you should make a BIOS update if you don?t have the newest version.


2 more replies
Relevance 84.87%

Hi All

I need hell I just moved from a other laptop to the Portege Z30-16U, I have spent hours trying to connect my 2 external monitors to my Hi-Speed Port replicator III 120W but my laptop will only see one monitor.

I have been using 2 external monitors with my laptop for yrs as I do a lot or reading and I do not want to use only one and the laptop screen.

I have tried VGA cables and mix of a VGA and a HDMI but nothing is working.

Can anyone tell me how I can connect and view 2 external monitors with this laptop and port replicator, I cannot believe it is not possible it would make no sense that Toshiba would be so technilogically behind other laptop manufacturers.



Answer:Cannot connect 2 external monitors via port replicator using Portege Z30-16U


I am not familliar with the Portreplicator of Z30, but the general behaviour of the dual-displayconnector replicators is that 1 can be used.
Not 2 simultaneously.

I may be wrong and you should easily be able to check this - use only 1 at a time.
First one, then the other.
If both works when used alone, then my suspicion is right.

Hope this helps!


1 more replies
Relevance 84.87%

I currently have a Z930 that I used with the older USB3 Dynadock 1080p device to get 1600x1200 on my 24" monitor from the z930.

Now I am looking at the Z30. They seem to have different specs for maximum external video modes, even though both have the built in screen resolution of 1366x768

Z30 specs on External Video Modes say:
Max Resolution : 1,920 x 1,200
Max Refresh Rate : 85 Hz
Non-interlaced resolution with max refresh rate : 1,280 x 1,024

Z930 specs on External Video Modes say:
max. resolution : 2,048 x 1,536
max. refresh rate : 100 Hz
non-interlaced resolution with max. refresh rate : 1,600 x 1,200

I originally bought the Dynadock because it had "a built in video card" so I could run it with the z930 on a 24" monitor at 1600x1200, which I did and it worked fine, but 1600x1200 was the max the laptop would go to with the Dynadock

Now with the Z30 I am wondering if I ever really needed the Dynadock on the Z930, but I see there is now a Dynadock 4K for th Z30
And now there is also a HighSpeed PortReplicator III (no port replicators for the Z830/Z930), but the port replicator doesn't have an actual HW video card built into it like the DynaDock4K

I just want to make sure I can drive a 24" monitor at 1600x1200 with a new Z30. Do I even need a port replicator or Dynadock4K to do that? Can I just plug hdmi direct to the monitor and get that?
The one thing that worries me is the Z930 has this "non-interlaced resolution with max refr... Read more

More replies
Relevance 84.87%

The USB 3.0 of the Port Replicator freezes after about 10 seconds of using.

Actually Toshiba drivers ans BIOS (Bios Update 3.7 with mode 2) are installed.
Toshiba Support can't help.

Toshiba uses old Renesas Electronics USB 3.0 Host Controller driver (, 10-Feb-2011,
Firmware version 4015) for the NEC/Renesas Electronics uPD720200A USB 3.0 Host Controller. Maybe this is the reason? Firmware:, Driver: are available at

Does anyone has no problems with USB 3.0 and the Port?g? R830-1EE with Hi Speed Port Replicator II?

Answer:Portg R830-1EE with Hi Speed Port Replicator II USB 3.0 freezes


I?m not Hi Speed Port Replicator II owner so cannot share my experience with you.
But as far as I know the Port Replicator II supports 6 USB ports. Two of this ports are USB 3.0.
Did you notice the same problems with two USB 3.0?
Did you notice also the problems with USB 2.0?

The Portege R830 supports the USB 3.0 too and its also compatible with the Toshiba Hi-Speed Port Replicator II ? so usually the compatibility issue should not be a big problem.

3 more replies
Relevance 84.87%

Hi, sorry for my English...

I have a question:
I'm looking for a multimedia port replicator for my laptop.

All the port replicator (PA3042E-1DST) I found don't include a cd/dvd driver...

Can I install a standard slim cd or dvd drive into the multimedia port replicator?
Or it needs a particular kind of drive?


Answer:Portege 3440CT: Question about multimedia port replicator


I believe you need this one: PA3042E-1DST Multi Media Port Replicator but according to some specification this port replicator can be used with different options. That means you need PA3014E-1DVD DVD Drive Kit or PA3015U-1CDD 24x CD-ROM Drive Kit II.

That?s all I have found.

1 more replies
Relevance 84.05%

Having connected the M100 to a port replicator, i experience the following:

Sometimes the first couple of seconds, the external Monitor is being used.
When Windows reaches the XP Pro login screen, external Monitor is being switched off and only after opening the TFT Display I can switch back by pressing Fn-5.

Another issue:

A minute later, after having started windows in 1024x768, suddenly the system changes resolution
to 1280x1024.

I manually switch back to 1024 everytime, but the system uses 1280 after a reboot.

Do you have a clue how to FIX 1024 and how to maintain external when docked?

Thanks advance

Answer:Display issues on Portege M100 connected to port replicator


I don?t know 100% how to fix this several issues but you should check firstly if any updates will help you.
For example check on the Toshiba page if the new BIOS, graphic card driver and Display Service for external Monitor.

How words about the Display Service for external Monitor:

1.) Description of the problem:
The display driver from Intel has a feature, as one of its specification, to remember a display device used at previous system shutdown, and use the device to display images when the system boots next time as long as the device exists.
However, this specification has drawn a lot of complaints that images were not displayed on a external monitor, but on a LCD, if the systems were used in following way:
1. Shut down the system with images displayed only on a LCD.
2. With the LCD closed, dock the machine to a Docker which has a CRT connected.
3. Powering on the system will display images on the CRT while the system is in the start-up process.
However, the display driver will switch the display device at the timing of Windows LOG On screen and will display the images only on the LCD, which is the previous display device.
4. Since the LCD is closed, a user will never know where the images are being displayed.

2.)Corrective Action: Update the BIOS to V1.30 or higher and install TOSHIBA Display driver

1 more replies
Relevance 84.05%

I am encountering a problem between my Port Replicator 3 (PA3681E-2PRP) and my Portege R600-13X (Win7 Pro 32bit). Everything has been working fine for the past few months until a week ago. My PC developed a problem while plugged into the Port Replicator, it will not recognise anything new that is plugged into the USB ports (both PC & Replicator ones), the audio output from the replicator no longer works and the PC hangs when shutting down. Everything is OK with the PC when booted up without the replicator but as soon as it is plugged in to the replicator, this happens.
I have tried to research info relating to this problem but to no avail.... Any help in resolving this problem would be greatly appreciated as this is a business set up and I need it to work properly.

Answer:No USB ports or Audio working with Port Replicator 3 and Portege R600

Some things to try:

Reinstall Toshiba Value Added Package.
Use System Restore to revert Windows back to a previous state.
Check the Docking Connector for damage.
Backup your data and run Recovery.

If its still not working, then I'd send the Laptop and Port Replicator to an ASP for repair.

1 more replies
Relevance 84.05%


I just got a Slim Port Replicator III (model PA3681E-2PRP) and attached a number of peripherals to it (a VGA monitor, a USB keyboard and a USB mouse), according to the user manual.

The device, however, does not work fully with my laptop (a Portege A600-133). More specifically, the laptop battery does not charge, the peripherals are not recognised and the docking led remains off. However, the laptop turns on and off from the power switch of the port replicator, and the ethernet port also works fine.

Any clues?



Answer:Portege A600-133 - Slim Port Replicator III not work fully

i had too problems with Portege A600 and Slim Port Replikator, When i right connect, works all good! Maybe is it by too you, when you try to connect the Slim port R. must you: with your hands the Laptop with Slim Port R. extra together press in the Air about there where the connector is, an when it make it "clack" then is a right connected!
Sorry for my English

2 more replies
Relevance 84.05%


I've gor Portege R500 with Vista Enterprise preinstalled.
This might be just me being dense(!) but I can't get the headphone socket to work when it's in the replicator (and the replicator doesnt have such a socket).
The headphone socket works fine when it's off the replicator and the speakers plugged into it work fine elsewhere...

I've played about with the settings in vista and still can't get it to work - any ideas?


Answer:Portege R500: Slim Port Replicator II - headphones not working

Hi there,

you should firstly check the Toshiba Drivers Download page for the latest sounddrivers. Download them and check if the problem re-occurs. If not then everything is OK, but if not then come back and we will discuss more about your problem.


1 more replies
Relevance 84.05%

Greetings Toshiba Community,

I need to purchase laptops for several employees that will be traveling between the US, UK and Middle East.
The Portege R600 exists in all 3 markets, but each has a slightly different Part Number.

The compatible Port Replicators Part Number for the R600 is difference in the UK from the US and Middle East.
The Users would like to be able to dock their laptops in any of the 3 offices, as they will be travelling extensively between each country.

Is the Slim Port Replicator II (PA3603U-1PRP) and Slim Port Replicator III (PA3681E-1PRP) compatible with each of the regional Portege R600 products?

United Kingdom Portege R600-11B (PPR61E-01G00CEN) Slim Port Replicator III (PA3681E-1PRP)
Middle East Portege R600-10B (PPR61E-00F00MAR) Slim Port Replicator 2 (PA3603E-1PRP)
USA Portege R600-S4201 (PPR60U-01700C) Slim Port Replicator II (PA3603U-1PRP)

Has anyone had experience purchase Toshiba products in the Middle East? And/or had a need to use Docking Stations in offices in multiple countries?

Thanks in advance,

(I posted a similar request in the US Forum and received no response -

Message was edited by: TedRNelson

Answer:Re: Portege R600 - Is the port replicator compatible with regional products?


I think there should not be a problem using the different Portege R600 in combination with the Slim Port Replicator 3.

Portege R600-11B, R600-10B belongs to the same series (PPR61E) the US R600 belongs to the PPR60U but this shouldn?t be a problem.

As far as I know the different R600 from different regions are not really different (some belongs to the same series)? as far as I know there could be a difference between some preinstalled applications and some modules like for example WLan card but this should not affect the usage of Slim Port Replicator 3.

Cheers mate

2 more replies
Relevance 84.05%

Hello all

M400 laptop when boot in port replicator will display screen sideways. i have to then open the laptop screen and set the display to normal view. when i get display correct turn off laptop and back on the display appears sideways again.. Turning on laptop without port replicator the laptops display is correct. what is going on. how do i set the default display when in port replicator to normal?


Answer:Portege M400: Display appears sideways in Port Replicator

These sounds like the notebook would switch to the tablet mode after connection to the port raplicator.
I think there is a wrong setting in the ?rotation? utility.
You should enter this utility and check the PC mode and Tablet PC mode settings.
I think the settings should be set to ?primary landscape?

Furthermore I would recommend checking the Toshiba mobile extension tool which is placed in the control panel.
There is a ?Display change service? tab. There you can enable the ?Display change service?

3 more replies
Relevance 84.05%


I have a PA3916A-1PRP HI speed port replicator for my R830.
Whenever I boot the notebook in the port replicator, the display settings for both the notebook screen and external monitor goes back to some default that I did not have before.

Rang Toshiba, and they said there were no updates for the port replicator, but suggested updating the BIOS on the notebook, but it was already the latest.

Any thoughts anyone?


Answer:Portege R830: display resolution set to default using Port replicator


Did you try a display driver update?
I?m not quite sure if this would help but this might be an option?

1 more replies
Relevance 84.05%

I have a Toshiba Portege 3480CT with an external Multimedia Port Replicator.
The MPR has a DVD drive but I cannot get the laptop to recognise DVDs.
It can see and read CDs but I get the following error when I try to view a DVD.
'ASPI for Windows not available...
Only 32 bit CD rom drive supported...'
The MPR recognises the drive is there.
Laptop is running Win XP SP2
Have update BIOS update and installed all known Toshiba drivers.
Can anyone help? Thanks.

Answer:Portege 3480CT - Mulitmedia Port Replicator DVD drive errors


In my opinion you need ASPI driver. Google a little bit around. Maybe you will find solution for your problem. You can start with this one

2 more replies
Relevance 84.05%

I have a Toshiba Portege 3480CT with an external Multimedia Port Replicator. I recently loaded Windows XP but do not have the DVD player software. Can anyone advise me how to find the appropriate download?

Answer:Portege 3480CT: Multimedia Port Replicator - need player software


You can use evry DVD player software that you can find on the market. It must not be used Toshiba one (WinDVD if you think on this one).

Google a little bit and you will find a lot of them. My favorite is ?Power DVD Deluxe? software. InterVideo WinDVD is a part of the recovery image on Win XP OS but you can download it from the net

2 more replies
Relevance 83.23%

Dumb questions I'm sure, but this is driving me nuts.

I have a Port Replicator with external keyboard and monitor attached. The Port replicator has an wired Ethernet connection to my LAN. When I dock my R830 into the Port Replicator I'd ideally like it to turn off the wireless adapter, but as a minimum I definitely want it to default to using the wired LAN connection not WiFi.

Currently it just seems to randomly decide to either use the wired or wireless connection when I dock.

So ... two part question:

1. How can I set the R830 to automatically default to a wired Ethernet connection when I dock?
2. How can I disable the wireless connection when I'm docked and using an external keyboard (the F8 toggle to turn wireless on/off on the laptop keyboard doesn't work on external keyboards)

Many thanks in advance for your advice.

Answer:How to Disable WiFi for Portege R830 + Port Replicator& External Keyboard

> How can I set the R830 to automatically default to a wired Ethernet connection when I dock?
If the port replicator is connected to the LAN then the notebook would use the LAN connection automatically if you connect the R830.

> How can I disable the wireless connection when I'm docked and using an external keyboard (the F8 toggle to turn wireless on/off on the laptop keyboard doesn't work on external keyboards)
Well, in such case you can use the internal keyboard to switch off the Wlan using Fn + F8

1 more replies
Relevance 83.23%

I have an Portege R500 running Vista with a Slim Port Replicator II and a digital Viewsonic monitor.
I connected the monitor to the DVI port on the port replicator and got it to work OK.
The fn-F5 key would switch between the laptop display and the external monitor.

Then it stopped working, and I can't get it to work at all. F5 just recognises the laptop screen.

If I connect an analogue display, it's fine, and I can switch between the two screens without difficulty.

The oddest thing is that, if I reboot while the Portege R500 is docked, the digital monitor starts out displaying the boot sequence, but then the signal is lost once the display stops showing the progress bar (in low resolution).

I spent an hour on the phone to support on Friday, and it got me nowhere.
They finished up saying that it should never have worked! So what's the DVI port for then?

Any ideas?


Answer:Portege R500: external monitor doesn't work with Port Replicator 2 and DVI

Connect your monitor directly to your notebook and see if you it is recognised and you can switch via FN+F5 between the two displays.
If it works, then connect with port replicator and try again.

Maybe it is best if you reinstall display drivers. Could be that there is a new one too on the download page.

3 more replies
Relevance 82.41%

I'm using a Toshiba Portege R500i and a slim replicator II

I have the tosh mobile extensions running and configured to activate the external monitor only on dock. This works fine if the machine is open and logged in, BUT if the machine is closed and therefore goes to sleep, I dock, power on, the mouse and keyboard light up and the screen does not activate. If I blindly type my password, the screen activates. Also, if I open the laptop and log in the external screen activates.

How can I get the screen to activate without logging in?


Answer:Portege R500 - Slim port replicator external monitor activation issue

Do you have XP or Vista installed?

Have you updated the BIOS?

4 more replies
Relevance 82.41%

Dear all,

My Toshiba laptop is Toshiba Portege R600 D260 with Toshiba PA3603U-1PRP Slim Port Replicator II (PN: PA3603U-1PRP), the problems is "Toshiba PA3603U-1PRP Slim Port Replicator II can't detect USB Port".

I wonder Toshiba PA3603U-1PRP Slim Port Replicator II is not suitable Toshiba Portege R600 - D260.
Please help me,
My skype: hau.vancong

Answer:Portege R600 can't detect Toshiba Slim Port Replicator II PA3603U-1PRP

According notebook specification, with this notebook you should use Toshiba Slim port replicator III with part number PA3681E-1PRP.

2 more replies
Relevance 82%

What is the display support on the 433610W?

Answer:Display Support - Port Replicator

Displayport is type of video connector interface, like HDMI and DVI.You can choose to use either the Displayport or DVI port on the dock to connect to the monitor. Or just use the vga if your LCD don't support displayport or DVI.
The Port Replicator that you listed do not have displayport support, it only supports vga. If you need displayport, then you can connect the monitor to the laptop itself. otherwise get the series 3 dock plus. 

2 more replies
Relevance 77.08%

I have a Tecra A8 docked on an Advanced Port Replicator III. All ports (video, network, USB) except the AUDIO ports seem to work fine. I can get sound out of the headphone jack on the front of the A8 but nothing from the docking station ports. Is there a docking station driver or something I need to install to route the sound out of the docking station not the laptop?

Answer:Tecra A8 and Adv Port Replicator III - no audio output from replicator port

For docking station there are not additional drivers necessary because any kind of signal will be just loop through. So the headphones connected to port replicator should work. I have older Tecra with also older port replicator and in my case it works well.

Are you sure you have connected headset properly and also on the right port?

2 more replies
Relevance 76.26%


I am using my Toshiba M400 in the port replicator.
The port replicator has two display outputs, one DVI and one external analog output.

I would like to use both monitors at the same time under Windows Vista RC1.
The port replicator manual mentions this should be possible depending on the computer connected to it.

"Depending on the computer connected to the port replicator, you may be able to connect external monitors to the DVI port and the external monitor port and display screens on both monitors at teh same time."

Does someone knows it the M400 supports that? I only get the DVI OR external monitor to work.
(It used to work with my old other and that function was just great).

Thanks a lot in advanced.


Answer:Portege M400: Port replicator using DVI Monitor and analog monitor


I am not 100% sure but pretty sure that you can not connect two external displays at the same time because of notebook graphic card restriction. You can extend you?re your desktop to two displays (internal and external one) or have the same picture on notebook LCD and external TFT connected to DVI or RGB port.

If I read carefully the sentence you posted I have understood that you can use both ports (depending on notebook) and use both displays screens on the same time (notebook display and external one).

All available modes to switch display to external one you can check with FN+F5 key combination or in ?Display Change Service? tab in Toshiba mobile extension tool.

1 more replies
Relevance 68.06%


I had 2x 2GB PC3 10600 ram in my R700 (i3) which is running Windows 7 x64.

I have some 4GB sticks of ram I wanted to upgrade my laptop to 8GB in total.

I put in the memory which consists of:
1x 4GB PC3 12800
1x 4GB PC3 10600

The laptop gets to the screen where it says "Starting Windows" and looks like it freezes before the windows animation.

If I try using 1x 4GB (either speeds) and 1x 2GB then Windows boots just fine but there is a problem when I use both the 4GB sticks.

I have tested the ram with Memtest and they pass the tests.

If I put the 4GB sticks of ram in a R840 (Windows 8.1 Pro), this boots fine.
If I put the 4GB sticks of ram in a R700 (i5 running Windows 8.1 Pro), this also boots fine.

If I try putting in the 2x 4GB sticks of ram in the R700-i3 and attempt to install Windows 7 or Windows 8.1 then it gets to the screen which says "Windows is loading files" and the progress bar completes but then the screen just goes blank and the fan spins up but nothing else happens.

I have previously had 8GB ram in the R700-i3 so I know it does support it. The BIOS detects that there is 8GB ram when I have both inserted and the BIOS is updated to the latest version which is 2.20 iirc.

Can anyone shed some light on the problem?

Answer:Cant use 8GB in Portege R700

Hi Borito

If specification says that your notebook model can handle with 8GB RAM than we must not discuss about it.
By RAM upgrade is important to use 100% compatible and two identical RAM modules (the same specification).
I have tested it on my machine too using standard and one ?cheap? RAM and my machine was death. With two identical RAM modules everything is OK.

Can you please post exact model name of your Portege notebook (R700-xxx) and I will try to find exact part number for 4GB RAM offered for this notebook model.

5 more replies
Relevance 68.06%

Hi I'm new to the forum and was wondering if people can give me advice on which solid state hard drive to buy for my Toshiba Portege R700 laptop?

I've heard a number of drives can give booting problems such as certain Ocz and Corsair models.

Ideally I'm looking for around 256 GB of storage space; any advice would be greatly appreciated.

Many thanks :)

Answer:Portege R700 - Which SSD should I buy?


You can buy any SSD drive which supports the SATA interface.
It could be possible that you will need to update the firmware but this should be checked with the SSD drive manufacturer

3 more replies
Relevance 68.06%

Something I am not quite following.
I love the look of and weight of the portege but cant understand why I cant buy one in the uk with 64 bit professional windows.

I mean 32 bit should only be able to address up to 3 to 3.5 gb.
They are being sold with upto 4 and all adverts suggest they can be expanded to 8gb.
Or can someone point me towards someone selling them with the 64 bit os.

Answer:Portege R700 - Why no 64 bit OS?

Hmm? The Portege R700-106 was delivered with preinstalled WIN7 64BIT PROFESSIONAL and additionally you would get Win XP DVD.

But this can depand on R700 notebook model...

3 more replies
Relevance 67.24%

I wanted to upgrade the existing RAM (2 x Samsung 2GB 2Rx8 PC3 - 8500). I've installed 2 x Samsung 4GB 1xR8 - 12800S, but it didn't work.
The notebook didn't boot (black screen and fan always working).
I guess the problem is with the 1xR8 of the "new" RAM instead of 2xR8 of the existing one. Could anybody give me a suggestion and advise on the right memory I should buy?

More replies
Relevance 67.24%


I'm replacing my HDD to a lower size 64GB SSD.

Unfortunately i cannot run the recovery cd, it stuck with error "not enough space".

I found that i got stuck when it try to create the DATA partition (to store the HDDRecovery)

Any help is very much appreciated.


Answer:Re: Portege R700-15P - Cannot use recovery cd on SSD 64 GB

Is the SSD detected in the BIOS? Maybe the system can't initialize the SSD properly.

What SSD brand and model is it?

11 more replies
Relevance 67.24%

How can I replace the SSD by a standard-HDD? Toshiba used special connectors in the R700-172.

Message was edited by: tron

Answer:Portege R700-172 How to replace SSD

Hi tron,

Can you post a screenshot of this special connector?

As far as I know all SSDs on the market have the same connector, it?s SATA port so I can?t imagine that you are not able to install a normal HDD because they have the same SATA port as SSDs.

5 more replies
Relevance 67.24%


Not sure what the changelog is.

Answer:Portege R700 - BIOS 1.90 now available

Unfortunately Toshiba Europe doesn?t offer list with description what is new in this BIOS update.

As far as I know on Toshiba US support page you can find this list.

Check it there.

2 more replies
Relevance 67.24%

Dear all,

I'm not using my dvd drive at all and would like to replace it by a hdd/ssd .
Any way to do this?


Answer:Portege R700 - Replace DVD by HDD/SDD


I have checked specification for this Portege and cannot find info about this kind of upgrade.

In the past Toshiba has offered several different notebook models with separate ?SelectableBay HDD adaptor? and instead of ODD it was possible to put second HDD. Unfortunately I think it is not available for this Portege.

Have you tried to find some info about this?

3 more replies
Relevance 67.24%

Hello together,

so I bought two new RAM-sticks for my old laptop
Toshiba Portege R700-19T

But since I've installed them, the machine won't boot into an OS anymore.
The installed Windows 7 64bit goes to a black screen before the windows logo on startup (same with safe mode). And after a few seconds the fans are going fast but nothing seems to happen.

The next thing I tried was an ubuntu(12.04) live dvd. But this won't boot either. No error message or something, only an automatic restart after a few seconds of black screen.

Next thing was memtest86+ v4.20:
It crashes immediately sometimes to a black screen and sometimes to this .
I've tested my new two sticks together and alone, always the same problem. The old ones work perfectly and no crash from memtest.

In the BIOS is only one thing about memory and there it shows the correct "Total Memory Size 8192 MB"

laptop-mem specs from toshiba:

Standard : 4 (2 + 2) GBmax. Speicherausstattung : 8 GBTechnologie : DDR3 RAM (1.066 MHz)

link to product description from Toshiba:

old (working) ram-sticks:
2x Samsung 2GB 1Rx8 PC3-10600S-09-10-ZZZ M471B5773CHS-CH9

new ram-sticks:
2x G.Skill 4GB DDR3-1333 (PC3-10600)
link to shop where I bought it:

In my understanding the two new sticks should work well with my laptop, or am I something missing?


Answer:Portege R700-19T - New RAM -> no more booting

To me the issue is clear enough; the notebook does not boot due to new RAM modules.

Either the new RAM modules are not fully compatible or the RAM modules are faulty.

I would recommend you to test another modules; for example modules manufactured by Kingston.

4 more replies
Relevance 67.24%

Hello !

I've an issue with my computer : sometimes (quite often, always at the wrong time) it freezes, the fan starts to turn very quickly and makes lot of noise, and I can not do anything other than shut it down by pressing the "Stop" button for a while.
This happens very often when it's on my docking station, but not only. Because of the fan, I've always had the impression that the problem is due to the heat, but now it's winter and my room is about to 19?C, I can't do anything!

Is that something which happens to other computer than mine? Can I do something about it? Can I send it to Toshiba and they will do something about it?

Thanks in advance for your answer,


Answer:Portege R700 freezes often

Sounds like you need to update the Fingerprint driver. If you have Service Station installed, use that to update the driver. Otherwise grab the driver from the Toshiba website from the R700 downloads page.

Or if you don't use the fingerprint reader, you can simply disable the biometric fingerprint device in Device Manager.

4 more replies
Relevance 67.24%


I've a two day old Portege R700 and it has developed a freeze and fan issue. Actually it kicked in on day one.
Basically the screen freezes and the cooling fan kicks into gear and nothing else responds until you do the off & on again thing. Its happened a couple of times now on two different days.

Any ideas?
Send it back?
Download an amazing bit of software I currently know nothing about?
Persevere on the toshiba website until I find out how to contact Toshiba directly rather than you good folk?
Ignore it and hope it goes away?

Any advice welcome. Though please make it as basic as possible as I'm a bit of a novice when it comes to the technical stuff.

(Just in case you're thinking about overheating, based in the UK and it isn't a hot day and there is free air circulation around the laptop. The second freeze happened after only ~2h30 of use.)

Answer:Portege R700 - freeze & fan

It is not easy to discuss about such issues.
1/ we don?t know which OS do you use
2/ OS configuration is not known to us
3/ who knows which additional software do you use and what is running in the background
4/ does this happen with AC power supply, battery power supply or in both cases

I really don?t know what so say at the moment. What you can do, if possible, is to contact nearest authorized service, visit them, explain the situation and see what they will say about all this.

5 more replies
Relevance 67.24%

Hi all,

I have brought an R7001F7 few days ago, there are some question hopefully some of you could help.

1. The laptop base is not level (balance) and wobbles toward to right hand corner, the rubber foot doesn't not seems to be the culprit, not sure if it is the chassis malformed...

2. The memory status shows 4GB available but only 2GB usable, the speed is rather disappointed, is there any way to improve this? have I miss some setting? because it should reach maximum of 4GB...

Does anyone of you come across with the above issue? since I have just brought it, do you think I shall return the machine or contact the warrenty team? The problem is before I noticed these issue, I have already registered the machine on warrenty, not sure if I can still get a refund... on the other hand, I have already transfer all my files to the system... Therefore I would be much appreciate if someone could give me some advice here.

Thank you


Answer:Two questions about new Portege R700


Generally speaking you should contact nearest Toshiba service provider and ask for help. They know how to act in such situations, especially about some visual issues.

Can you please tell us which R700 do you have exactly (R700-xxx). Is win7 32bit preinstalled on your notebook?
More about RAM usage on 32bit OS you can read here -

What to say about notebook speed or performance in general? It doesn?t depend on RAM only. it is very important that preinstalled OS is configured properly. Original recovery image that you got with your notebook contains many tools and utilities that run in the background and reduce notebook?s performance.

I recommend you to check running applications (start > run > msconfig > start-up) and disable all useless tools and utilities. What makes OS slow is tempro and preinstalled antivirus software.

Check it out.

3 more replies
Relevance 67.24%


I have recently got a R700-15Q.
When running the customary updates Toshiba have recommened several 3G drivers and software updates but one won't install and the others don't recognise a 3G device.

I can not seem to find anything that says this notebook has 3G capabilities but why would Toshiba recommend these updates?

If the notebook doesn't come with 3G hardware - is it possible to install it?

Thanks for your help.

Answer:Portege R700-15Q - does it have 3G capability


This notebook model does not support Bluetooth and does not support 3G module
It?s support just WLan.

The point is that there are different R700 on the market with different hardware components and configurations but one image.
Therefore you can receive such update notifications.


3 more replies
Relevance 67.24%


I just ordered an R700 and am hoping to upgrade the 320GB HDD to an OCZ Vertex 2 SSD.
How easy is it to replace the hard drive in the R700? Will I need to remove the keyboard is there a panel on the back?
What size hard drive will I need - 2.5" or 1.8"?
Will an SSD simply plug in using the existing connections, or is something else required?


Answer:HDD replacement on Portege R700

According notebook specification Portege R700 has 2,5? HDD and it is HDD with SATA interface so I think you should order 2,5? SSD with standard SATA connectors.

HDD is placed at the bottom side near the cooling vent and it is fixed with one screw only.

Remove the screw and HDD cover. You will see how the HDD is placed and how it must be removed.
It is very simply and you can do this alone.

1 more replies
Relevance 67.24%

Hi all,

I've a problem about usb ports. When i rise up from hibernate or stand-by mode, any sticked environmental usb devices to USB1 and USB2 ports (printer, mouse etc.) cannot any action. But USB3 (E-sata/USB) port, always properly working. When i was reboot computer, properly working other ports to.

How can i resolve this issue?

Thanks in advance..

Answer:USB issues on Portege R700-M14


>How can i resolve this issue?
The easiest solution would switching the USB ports if the notebook is shut down or has not been set to hibernation mode ;)
But try to disable the power saving in control panel -> device manager -> USB hubs & controllers

But to be honest, this is not a serious issue...

5 more replies
Relevance 67.24%


I have a Toshiba R700-18P that will not boot. Flashes the LED of the battery and disc, makes the activation noise of the CD player and turns off. Nothing appears on the screen.

What could it be?

More replies
Relevance 67.24%

Hello, I need to upgrade this modell R700-1CC with 3G.

Anybody know how can I solve this problem?

Answer:3G upgrade on Portege R700

I?m not 100% sure but I think such upgrade is not possible.
I think Portege is either with or without 3G module. It is not known to me that Toshiba supports such upgrade.

What you can try is to contact nearest Toshiba service provider and ask for help.

They have maintenance manuals and also direct contact to Toshiba so they can pick up all info that can help you.

2 more replies
Relevance 67.24%

I am considering the purchase of an R700. I have or look after several other laptops and desktops (for a charity) and they are all still running Windows XP.

Is it still possible to downgrade a new R700 to run Windows XP so that all my machines can be on the same OS.


Answer:Re: Portege R700 - Is it possible to downgrade to XP?


The compatibility of other operating systems you can check on Toshiba website yourself if there are other drivers available.

As you can see on official driver download page all drivers for Windows XP are available so it supports XP! :)

2 more replies
Relevance 67.24%

Hi there

I have a Toshiba Portege R700. Over the last day or two it's been intermittently showing the message battery power low when it's been plugged into the mains. This morning it did the same then shut down.

I've put it on charge but now it will not start at all if i press the power button (nothing happens). If I remove the power lead and press the power button, nothing happens. if i remove the battery then replace it, then press the power button, the fan starts momentarily and the screen comes on showing the 'Toshiba leading innovation' then it goes off. Hope this makes sense! I?d be very grateful for any advice or opinion.

Thanks so much.

Answer:Portege R700 will not turn on

What happen when you remove battery and try to start notebook with AC power supply only?

3 more replies
Relevance 66.42%

Attempting to reinstall Windows 7 on my R700-1DD but I am coming across the dreaded select the driver to be installed page.

Ive installed OS's on many systems before so know to be looking for a chipset or Sata driver.
However i cant seem to find any, maybe im missing something?

If anyone could shed some light on the situation or point me in the right direction of some drivers would very much appreciate it



Answer:Portege R700-1DD: Windows 7 installation


All Win 7 drivers for Portege R700 PT311E are available on the Toshiba European driver page.

<IMG src= width=530px>

3 more replies
Relevance 66.42%

for some reason all of a sudden CD/DVD burning on my new Portege R700 has almost ground to a halt. It worked fine initially, but now won't get above 1Mb/sec tops.... this is a REAL pain....

The issue occurs with both the onboard DVD drive and a USB connected Lacie drive that has worked fine for years, so it has to be an O/S or H/W issue of some sort. am about to update the BIOS but with no real hope

I have done some googling and things seem to point to IDE controller issues. I have taken some of the advice and removed / reinstalled the controller, but to no effect...

does anyone else have the same problem - or more importantly a solution please?

in some desparation


Answer:Portege R700 - Slow DVD burning


not easy to say why it burns so slow. have you tested burning with other disks and programs?

7 more replies
Relevance 66.42%


I own the canadian version of Portege R700, called Tecra R700 (PT319C-00E002).
The CPU fan is always turning between 43% and 51% (independently of the selected frequency mode), which makes the computer noisy - too noisy to be used comfortably, too noisy to be used in meetings of in silent public areas.

The fan seems to be controled by the BIOS, so that applications such as SpeedFan are useless. Is there a way to fix this issue?

Kind regards.

Answer:Portege R700 - High CPU fan noise

Hi dernierrecours,

>The CPU fan is always turning between 43% and 51% (independently of the selected frequency mode)
That means the fan will always run on the same level independently of cooling method that you can choose in Windows Power Management?!

Well, have you already tried to update the BIOS? Is the newest version installed?
Check the Toshiba page for an update.

7 more replies
Relevance 66.42%

I would like to put the standard windows 7 OS on the laptop (R700-14f PT310E)
I'm having problmes to make Fn + F8 work.
It only lets me disable or enable the bluetooth.

Now I think the problem lies with the driver of the wireless card ( broadcom)

The prepared image of toshiba has driver Broadcom driver version :

in the download section i can only find driver version:

Broadcom Wireless LAN Driver Windows 7 (32/64)

best regards,


Answer:Portege R700-14f - Cannot enable the WLan


Well, if the Wlan driver is not installed then you will not be able to enable the WLan using FN + F8
This means that you need to install WLan driver.

I recommend checking the WLan card. Install an diagnostic tool like Everest home edit which will help you to get the WLan card details.

All drivers can be found here:

3 more replies
Relevance 66.42%

I have a Portege r700 with original Windows 7 OEM installation.

The Windows 7 is up to date and Windows Update program is offering me to upgrade to Windows 10.

The upgrade process is starting fine, downloading & pre-configuring all necessary stuff, then finaly ask me to reboot the system in order to go on with the upgrade.

After a few seconds, the reboot process is launched, and load... the current Windows 7 system, saying that an error occured during the upgrade process.

I performed a few tests ; I am also a Linux fan so I tried to boot the system with a LiveCD of my prefered distros : after loading the prompt menu asking what I want to do (liveCD boot, install, diagnose, etc.), it reboots... and show me again the prompt menu (prompt menu is a GRUB feature, the kernel has not been loaded at this time).

I understand that "something" (and I guess it is the Toshiba restauration system) is preventing me to boot on something else than the original partition, preventing the Windows 10 upgrade.

Any idea ?

Answer:Portege R700 - cannot upgrade to Windows 10

I was offered the free upgrade on my R700-12U and R930-1DK Toshibas - and the upgrades was done without any problems. However, if I understand it right, the R700 is not on the list of upgradable units but it worked very well on mine, starting from updated W7.

4 more replies
Relevance 66.42%

Firstly, there is no fingerprint driver for the Portege R700 - In this case an R700-181

I am using Win 7 x86 - no driver in our entire driver repository will work for this device, which is apparently an AuthenTec AES 1660.

Out of all the different OEMs we buy or have bought hardware from, Toshiba is by far the worst. So bad in fact it has prompted me to complain.

Secondly, despite Intel and ATI updating their display driver to account for a reduction in the available memory space for kernel modules in Windows, due to a security update (as detailed here, because Toshiba cannot be bothered, or dont have any concern for after sales support, it means that we have dozens of devices blue screening.

The only workaround is to not install this security patch, which due to the nature of our work is totally unacceptable. This patch has been created for a reason, and that is to improve security, but Toshiba customers cannot benefit due to poor support from Toshiba.

Incidentally, I have finally found a driver that works for the R700 by finding an old driver from a different model.

Sort yourselves out Toshiba - we will not be renewing out contract with the reseller at this rate.

Answer:No Win 7 Fingerprint driver for Portege R700


The fingerprint software for Win 7 32bit is available on Toshiba European driver page.

You can choose The Portege R830 since the fingerprint software is the same.

<img src='' border='0' width='550px'/>

3 more replies
Relevance 66.42%

Hi everybody :-)

am looking bios v. 1.50 for toshiba r700 model PT311E sold e.g in Poland.
On Toshiba download page is only new version 1.60 but I need previous version 1.50.

Can someone help me and send me via e-mail ? [email protected]

thanks a lot.

Answer:Portege R700 PT311E -I'm looking for Bios v1.50


Unfortunately, Toshiba European driver page provides just the newest BISO versions.
But I found also older BIOS versions on the Toshiba US driver page.
[Portege R700-S1320| rpn=PT311U&modelFilter=R700-S1320&selCategory=2756709&selFamily=1073768662]

But it?s for Portege R700-S1320 and the series PT310U / PT311U / PT314U
So possibly it?s the same BIOS which is designed for Portege R700 PT311E (E means European U means USA)

5 more replies
Relevance 66.42%

Good evening,

I needed a new battery for my Portege R700-11P. I had a battery model PA3832U-1BRS and I bought a new battery that fits this. To be honest the battery was rather cheap, so I already thought back in my head that there might be a downside to this.

However, my problem is the following: I put the battery in and plug the laptop in. Then my laptop will show the orange charging light for a few minutes before it says that it's 100% charged (and the light turns yellow). Then I unplug the laptop to test whether the battery is charged and immediately the laptop shuts down. This means the battery was not charged at all, right?

So it says the battery is fully charged but isn't. I already removed the AC/DC and the battery and pressed the on-button for 30 seconds but it didn't help.
So, what can I do about this? Is the battery faulty?

Help would be extremely appreciated

More replies
Relevance 66.42%

When I switch on my Portege R700 and immediately open the Toshiba PC health program (monitoring the sensors) it shows the CPU temperature to be very low, of course, while the System temperature is already at 90C.

As a consequence (I think but I might be wrong) the fan spins at almost maximal speed.
The situation does not change in time: the CPU temperature stays typically under 40C, System temperature at 90C, fan always spinning fast.

Is this normal? The Cooling test program says everything is fine.


Answer:System temperature at 90C in Portege R700

You should try to perform a laptop cleaning:

> Toshiba PC health program (monitoring the sensors) it shows the CPU temperature to be very low

Hmm.. If it shows the temperature is low but it's going up to 90 C, means doesn't work properly. Reinstall it, but before perform cooling system cleaning

2 more replies
Relevance 66.42%

I have encountered the fault that crops up on addition of an admin password for the BIOS on my R700. i added the password directly in the BIOS itself as i have re-installed windows onto an SSD and as such dont have any of the bloatware from toshiba installed.

now when i try to access the BIOS on bootup by pressing the Esc key i get a black screen and white message saying press F2 to enter setup. i press F2 and the system reboots and loads to windows, or if i press Esc again same message. it will loop like this forever with no BIOS access. pressing F1 does nothing as does Esc at the press F2 request.

so essentially i'm completely locked out of my own BIOS. i have tried putting the old HDD back in with the toshiba security manager in it but it doesnt find any BIOS password so i cant delete it using that

my next plan was to simply dismantle the computer and remove the CMOS battery and allow the BIOS to reset to defaults......however i know this only works on certain computers not all, so my question is, is this worth a shot??? or if not what can i do to get back into my BIOS??



Answer:Portege R700 - BIOS access

Hi 1994F7PT

Switch on your notebook and press INS key and the prompt for the supervisor password appears. Enter the supervisor password and when it?s vertified then a menu appears with next operation (F2 for BIOS, F12 for boot menu, etc.)

Check this!!!

6 more replies
Relevance 66.42%


I want to make a image of a *Toshiba Portege R700* in my Landesk 8.8 environnement.

I search the driver of the chipset (*Intel(R) 5 Series 6 Port SATA AHCI Controller*) of my laptop, but I don't find it in the download page.I need somes files : txtsetup.oem and a iastor.sys

How can I find If ? Has someone a solution ?

Thank you

Answer:Portege R700 - Need driver of the chipset

Hi Goldostef,

Did you find similar threads about SATA drivers? ;)

The SATA drivers that you mean are a part of Intel Rapid Storage Technology Driver and not of the chipset drivers. So please check the Toshiba website again and download the mentioned driver that contains the driver that you search.

If you have more questions you can post again :)

4 more replies
Relevance 66.42%


the @ button and the " buttons are interchanged eg when i press @ i get """ quote markes and vice versa.
Does anyone else have this glitch ,or/and know how to resolve it?


Answer:Portege R700 - @ button and " are interchanged


You have to change the keyboard language.
Possibly it?s set to EN (US). Change it to EN (UK).

1. Go to Start and then Control Panel
2. In Control Panel click Clock, Language, and Region
3. Go to Regional and Language Options.
4. Go the Keyboards and Languages tab and then click Change keyboards.


6 more replies
Relevance 66.42%


I would like to install a small SSD as a second drive in my r700-15q, in order to experience the SSD renaissance.

I see others have done this using a caddy that is installed in the optical drive bay.

My laptop does not come with an optical drive, or a bay for an optical drive. It only came with an internal 7200 RPM traditional drive. here is the full spec

Is there anyway to install a second drive in my laptop (r700-15Q)?

In the worst case, is there enough connectors and space to fit a small SSD inside using electrical tape!


Answer:Portege R700-15Q- Usage of SSD as 2nd drive

> Is there anyway to install a second drive in my laptop (r700-15Q)?
If you want to use an SSD drive, you will need to replace it with the internal HDD

4 more replies
Relevance 66.42%

Hello there

I have just purchased a R700-184 and the plan is to sling W7 Ultimate 64-bit, 8gb of ram and a SSD into it

my question is as its a HDD as standard, what are the limitations and issues i'm likely to encounter carrying out this upgrade?

thanks in advance


Answer:Portege R700 - SSD Upgrade Limitations


There is no big difference between the SSD and HDD so usually the notebook should be able to handle SSD SATA drive properly.
In some cases a firmware update for SSD drive is needed but usually this is provided by SSD drive manufacturer?

7 more replies
Relevance 66.42%

Hi every body

How can i access to the built-in Webcam of my Portege R700 with a third part software Polycom PVX for exemple, in the configuration panel of this software i can choose the toshiba webcam as video device, but it doesn't work ( no image)

Thanks in advance for your help

Answer:Portege R700-1DL built in Webcam


To be honest I never heard about this problem but if you want to use the webcam with external software like Skype, you have to close the webcam software first. For example the webcam software will be started with Windows and you should close it before you start such an 3rd party program.

Check this!!!

3 more replies
Relevance 66.42%

Despite some reports of 'flaky' operation and similar, I decided to rip out my HDD and slap a SSD and W7 Pro 64-bit onto my portege R700-184

flippin heck its sped the thing up!!!!

I used a sandforce based OCZ Vertex 2 120Gb drive and Retail Media to install the 64-bit windows. this is with no other firmware or software updates for the SSD or Laptop, so straight out the box

Before it used to boot from cold in 95 seconds, down to 23 seconds on the SSD! and it wakes from sleep in around 4 seconds!!! VERY impressed!

similarly the 64-bit o/s has improved my WEI scores as well, the CPU is up from 6.5 to 6.9, the RAM from 5.4 to 5.9 and obviously the SSD has taken hard drive from 5.9 to a scorching 7.4 :-)

excellent upgrade in the embryonic stages, i will report back on long term testing after i've got all my drivers back up and running and restored my files!


Message was edited by: 1994F7PT

Answer:Portege R700 - Lightning Fast!

> i decided to rip out my HDD and slap an SSD and W7 Pro 64-bit onto my Portege R700-184

I never upgraded one of my notebooks with an SSD drive but according to your post this should improve the notebook performance a lot? great to known this? so thanks for sharing this info!!!

3 more replies
Relevance 66.42%


I'm trying to update the BIOS of my R700 computers with a command line on Windows 7 (x86 french edition).
The BIOS version I'm trying to use is P007Bv170_EC73V140.

I have downloaded the from Toshiba official website. In the zip file, there is no instruction (no Readme.txt or other help files ...).

Is there a way to silently upgrade the BIOS ?
Thank you for your help,


Answer:Portege R700 - How to update the BIOS?


You have to start the exe file that you can find in zip-archive that you downloaded. After this the BIOS update will start.

But before you do this update, unzip all files and close all running programs. Make also sure that you are logged in as Administrator.

2 more replies
Relevance 66.42%


Pressing Fn+F8 to enable/disable wireless on an R700 - what registry key values does this change? Is anyone able to tell me the Registry path for the wireless functionality on the Portege R700's?



Answer:Portege R700 - Registry key for FN+F8 key combination

Hi buddy,

The exact registry key only knows Toshiba. I can tell you that FN keys are controlled by Value Added Package and Flash Cards Support Utility.

Both tools can be downloaded on official Toshiba website so for FN keys you need an additional tool and it?s not only a simple registry key.

Do you have any problems with FN key combinations?

3 more replies
Relevance 66.42%

Do Toshiba or anyone else for that matter make a keyboard cover for the R700 series?

i want to preserve my laptop in as new condition, so wearing the buttons is something i'd like to avoid with one of those translucent rubberised covers i've seen for other laptops



Answer:Portege R700 - Keyboard Cover

Hi 1994F7PT,

As far as I know Toshiba doesn?t offer such keyboard covers. I have done a Google search for keyboard covers on Portege R700 and I found some offers but for US keyboard. Maybe you can find some keyboard covers for R700 and EU keyboard. Have also a look on eBay, there you can also get many notebook parts.

If you have found something you can post it here. I?m sure it?s interesting for other P700 owners! :)

2 more replies
Relevance 66.42%

Had my R700 for a few months now, only just randomly noticed that the displayed screen, as in when on and showing windows desktop, doesnt go right to the edge of the lcd panel., there is a black border on the screen itself,then the actual plastic bezel of the laptop

is this normal for this laptop?



Answer:Portege R700 - Screen Query


Without seeing your problem it?s very hard to say if it?s normal or not but if you use the native screen resolution of your notebook the display should show the desktop in fullscreen without any black borders.

In your case I would contact an authorized service provider in your country. The guys can check your notebook and give you an official answer what to do now. Furthermore if your notebook is under warranty such repair would be for free. :)

3 more replies
Relevance 66.42%


I bougth Portege R700, and i have now some trouble.

the button for desactivate the touchpad is not working.
the button on the top rigth of keyboard (the eco button), don't pass the pc from normal to eco, but open windows mobility center.
when i press th FN key + other like volume for exemple, i have no information on screen.

also why the ligth for wlan is all the time activate also when
i desactivate the WLAn (the orange ligth under the touchpad)

i did reinstall TVAP, but nothing change.

please could you help me to find again all the function of my laptop.

is running in WIN7 x64 french.

thank you.

Message was edited by: sapeur3873

Answer:Portege R700 - some buttons don't response

There are too many different issues and if you will try to fix one by one it will take too many time and there is no guarantee you will have success with all this.

Best thing you can do is to set notebook to ?factory settings? again and start using notebook with ?out of box? state. After doing this at first check all this and be sure everything works fine.

8 more replies
Relevance 66.42%

I have a R700 and the dvd is set to region 1 and as i live in Australia (region 4) and i am going to travel overseas and will be watching DVD overthere.

The manual says that i can only change the region a few times before it locks itself to that region.

I was wondering how can you stop it from locking to a region OS so i can watch and run DVD when i get back\r\n


Answer:Portege R700 - DVD region unlocking


> I was wondering how can you stop it from locking to a region OS so i can watch and run DVD when i get back\r\n

This is not possible. This lock function is controlled by drives firmware.
Of course you will find many information and some hack tools in the internet which say that this is possible but to be honest; I?ve never tried this out and according to information from some users, such tools can affect the CD/DVD drive functionality.
In worst case the CD/DVD drive would not be recognized by BIOS due to modification in the firmware and you will not be able to read other disks?

So what to say; I would not recommend trying this out if you don?t want to get some ?surprises?.

1 more replies
Relevance 66.42%

I just got my R700.
According to product description / datasheet Nero Backup Essential is bundled to it and it was preinstalled.

Since there is no backup DVD supplied with the notebook, I tried to make it on my own.
But when I open Nero BackIt and try to make an image of the HD, I get an popup, telling me that I have to *buy* nero first.

I've looked on nero home page: it states that nero essential should be capable to make backups of HDDs.

How can I create a backup? And how can I get NERO to work properly?

br Wolfgang K.

Answer:Portege-R700-19L - How can I create a backup?


To crate a recovery disk you have to use the preinstalled Toshiba tool called Toshiba Recovery Media Creator!
This tool helps you to create a Recovery disk!!

Regarding the Nero:
The preinstalled Nero version is a essential suite which means it?s not full product.
The essential Nero Multimedia suite supports: Nero BackUpIt 1)*Auto backup* and 2)*Syncing*

The File backup, Drive backup and Image tool disk creator is not a part of essential nero suite but it?s part of Nero Full product.

2 more replies
Relevance 66.42%

OK... I give up.

Toshiba, you win, very amusing.

Now, has anyone out there discovered the closely-guarded secret of *where* one might install a SIM card on a Portege R700-185?

It must go somewhere (?).... the Ericsson F3607gw 3G module is picked up by Windows 7, TOSHIBA Wireless Manager came pre-installed and (unhelpfully) tells me I have no SIM installed (yes...thanks for that).
The spec for the 185 says it does 3G, although seemingly every website has simply copied the same blurb from Toshiba's press office so maybe it's all a big mistake - there's no mention of it at all that I can find in the User's Manual (I've downloaded it again just to make sure). I do get offered drivers for it, though, so perhaps that's a good sign. :)

I've looked under the two removable panels - one has the memory, the other has a bunch of chips... no obvious SIM holder, and I'm loathe to go poking about!

Does anyone know - 'cos Toshiba don't seem to want to tell? Thanks in advance....

Answer:Where's the SIM card slot on a Portege R700-185?


I don?t have this notebook model but if I remember well (already discussed on this forum) SIM card slot is visible when you remove battery.

Remove please he battery and I hope you will find it.
Please send some feedback.

3 more replies
Relevance 66.42%

Hello friends,

i have Portege R700-1321 Laptop.
about 1 year a go i was update my BIOS version to 2.20 and after that i cant enter the BIOS!!!
try any way but noway :(

when press F2 after rebooting computer nothing append and reset again .
try to F10 ro change boot order but again just restarting :(
i need to change boot order to install new fresh OS and of course change my BIOS setting.

please help me.
if any body had a same problem or know way to fix it :(

Answer:Cannot enter BIOS on my Portege R700

Can you use F8 or F12 at start-up?
Is maybe ?fast boot? option enabled? Check it out please.
Open Toshiba assist > optimize > Toshiba HWSetup > Boot priority. There you should find option for boot speed. Be sure it is set to ?normal?

4 more replies
Relevance 66.42%

Is it possible somehow to put an HDD disk where theDVD player is at Portege R700-1CZ?
Any help appreciable.

Answer:Portege R700 - can I change the DVD player with HDD?

As far as I know something like this is not possible and Toshiba doesn?t offer HDD caddy for that.

2 more replies
Relevance 66.42%


I just bought a new monitor. I have plugged it to the laptop with hdmi. I can get a picture fine but when i close the laptop lid I loose the hdmi output. As I want to use this monitor for my work at home the natural state of the laptop for me is with the lid closed but the laptop fully powered.

Can anyone explain how I can resolve this issue please?

Thanks in advance.

Answer:Portege R700 - using HDMI when the lid is closed

Have you tried updating the BIOS?

Also try updating the Display Driver and the Toshiba Value Added Package.

4 more replies
Relevance 66.42%

In my Porteg? R700 there is no way to make autorun working (for CD/DVD and USB keys as well). CD/DVD and USB keys work perfectely, but not the autorun.

I've tried to use both the AutoFix of Microsoft and the PowerToys, but the problem it's still there. I've tried also to modify the Registry, but it seems that the changes are not kept. I suspect there is something related to some utilities or so.
Can anybody help me?

Thanks in advance.

Answer:Portege R700 - No autorun for CD/DVD and USB keys


> I suspect there is something related to some utilities or so.
What kind of utilites you have installed? Theoretically they could block the autorun?

Normally if autorun doesn?t work on XP you can enable it in Windows registry:
Start > run > regedit

The registry editor will open and navigate to:
HKEY_CURRENT_USER / Software / Microsoft / Windows / CurrentVersion / Policies / Explorer
Double click on the value ?NoDriveTypeAutoRun? and set the value ?91?.

Now you have to navigate to:
HKEY_LOCAL_MACHINE / SYSTEM / CurrentControlSet / Services / Cdrom

Double click on the value ?AutoRun? and set the value ?1?.

Now restart your computer and test it again, usually autorun should work again.
Furthermore make sure that newest Service Pack is installed for XP (SP3).

5 more replies
Relevance 66.42%


I want to change my HDD in Toshiba Portege R700 to SSD. How to install Windows 7 on this new SSD? I didn't get any Windows installation disc.

Or will it be possible to move partition from the old HDD to new SSD (using Acronis, i was able to move partition to new HDD)?

I heard about partition offset and that SSD block should be the same as FAT cluster (the same alignment).

Any advices? (i know i should defrag my HDD before moving :) )

Answer:Re: Portege R700 - How to install Windows 7 on new SSD?

Hi buddy,

> I didn't get any Windows installation disc.
Create the Toshiba recovery disk as mentioned in user manual before you exchange the drive then you have an installation disk. The Toshiba recovery disk will restore out of box settings with all drivers and tools. It can be used on every drive and how often you want.

After this exchange the drive and boot from Toshiba recovery disk. Follow the screen instructions and everything will be installed.

Check this!!!

1 more replies
Relevance 66.42%


Is there anyway to add express card slot to R700-18E? It does not have express card slot on it. It is possible to add express card slot with docking station? Or any other option?

I want Express card slot for graphic card upgare.

Answer:Re: Can I add Express Card on Portege R700-18E?

In my opinion you should use such adapter . I think it is easiest solution for you.

What do you think?

2 more replies
Relevance 66.42%

Hi all,
I have just purchased a R700 and the laptop does not wake up after going to sleep. I have done a bios upgrade. I have all the power options for sleep to "never" at the moment and other options to hibernate which works fine.
I am a little concerned as I have to do software upgrades to sensitive equipment and during a couple of them the R700 shut down and I had to do a force power down.

When it tries to come out of sleep the screen remains blank and the fan ramps up to takeoff speed and stays there until I have to force a shutdown.

Any ideas?

I have unistalled tempro as when I searched for driver updates it did not find any so searched manually and found some. Waste of time and interefering.

Answer:Re: Portege R700 will not wake up after sleep


Have you noticed this issue from the day one or later after installing these updates?
> I am a little concerned as I have to do software upgrades...
Nobody force you to make any updates. What you should install are Microsoft updates.
If system runs well with original Toshiba recovery image (Factory settings) leave it.

Only thing you should do is to optimize OS and remove stuff you don?t need.

Back to your question:
Can you confirm that this issue occurs with factory settings and without any updates installation?

7 more replies
Relevance 66.42%

Hi There!

One of the keys on my R700 Notebook Model R700 PT311A-00Y00Q has a broken key. Apparently you can't get replacement keys, so I need a whole new keyboard.

I found this on EBay: keyboard&_sacat=0

But I can't find a guide to replacing the keyboard, would you mind linking me to a guide?

Thanks in advance.

Answer:Portege R700 How to replace the keyboard

I read some reports from users who tried to replace the keyboard on this R700 and this is not very easy.
It?s difficult because you will need to remove other parts like
Battery, sim card, express card slot, memory modules, base assembly to get access to an
aluminum tape from the back of the cover assembly. Then you could turn the cover assembly face up and peel off the keyboard adhered to the insulator.
And additionally you can not use the removed keyboard and keyboard insulator again. You will need to use new parts

2 more replies
Relevance 66.42%


I have a very annoying problem:
My touch pad is deactivating and activating itself all the time. As if i would constantly press fn+f9 (several times in a row). I had this problem before but it just stopped. It seems the problem occurs more often when using the keyboard.
And the small on/off-Button doesn't seem to work.
I cleaned the keyboard and removed the F9-button in case but the only result was that I can't put it back as it won't stay in position...

please help me. I can barely use the keyboard as I am constantly interrupted by the touch pad on/off-message.


Message was edited by: kashel

Answer:Portege R700-174 - Touchpad randomly on and off

Alright I solved the issue. There is a function key utility downloadable in the drivers section of
It blocks the pop-ups and everything just works fine for now :)

1 more replies
Relevance 66.42%

Hello everyone,
My laptop is working very slowly lately and I've decided I want to upgrade the memory and add an SSD.
I have 2 memory chips installed - 1GB memory chip and 2GB memory chip.
I want to replace them and install 2 4GB chips.
I've been trying to find out the what are the specs of the memory that will be compatible with my laptop?
I would appreciate any help.

More replies
Relevance 66.42%


I came to know that the cooling problem on the R700 latop is due to a bad design.

To be more specific, aluminium was used to build the heat sink instead of copper as it is showed in the Toshiba commercial video (see below please). I sent my latop for repare and it is just arrived in Sommerdae (Germany).

Nevertheless I want to ask a a replacement for an other laptop out of this range if the problem heat could not be fixed definitely.

Best Regards,
Tahar B.

video link:

Answer:Cooling issue on Portege R700


A friend of mine bought an R830 and we talked about the cooling modules performance on his R830 and we compared the performance and heat dissipation with my R series notebook.

My notebook is runs more quiet? we have compared the settings and I think we could find a workaround for this?

I have updated the BIOS is the past? and I recommended checking the Toshiba pages for newer BIOS. Indeed the new BIOS was published and could flash the BIOS as well?

Furthermore I?ve improved the power management settings in Win 7
Control Panel - Power Options - Change plan settings - Change advanced power settings - TOSHIBA Power Saver Settings - Cooling Method ... Here I set both options to battery optimized.

I also disabled the Intel Turbo boost technology in BIOS because I didn?t notice any performance boosts if this option was enabled? so I tested this with disabled option?
Last but not least the Toshiba HW setup seems to contains options for CPU? I set the option ?Dynamic CPU frequency mode? to first option ?Dynamically Switchable??

seems that notebook runs quiet and I?m pleased with that?

2 more replies
Relevance 66.42%

I recently bought a Portege R700 19M and I have downloaded the latest version of the BIOS available in the Toshiba support page and when I run the .exe file, it doesn't work with this message: "The computer is not supported"
And, when I have a look in the HWSetup Toshiba tool, it doesn't display the BIOS version but some weird character (not usual letters) so I can't know which version is installed.
thank you for your help

Answer:Portege R700 - Can't update the BIOS

Hi buddy,

Do you update the BIOS on preinstalled Windows version from Toshiba?
Are you logged in as Administrator when you try the update?

To be honest I doubt it?s a problem of released BIOS update because I found other threads where users report that BIOS update was successful.

9 more replies
Relevance 66.42%

what is the BIOS EC?

in my BIOS it states BIOS version of 2.10 and EC version 1.40

on toshiba website latest revision is BIOS v2.10 and EC 1.50 as same flash update download. but as the BIOS is already upto date i want to know if trying to flash for the EC from 1.40 to 1.50 would be worth it?



n.b. presume the latest R700 BIOS is v2.10 as stated on the website? is there anywhere else i can check?

Answer:Portege R700 - BIOS EC update from 1.40 to 1.50

I believe the EC is an important function so I would update the EC to ensure the notebook is running optimally.

I don't know what was changed but you can usually find this information on the Toshiba America website in the support/downloads section/

3 more replies