Computer Support Forum

Portege - Can't access BIOS after update

Question: Portege - Can't access BIOS after update

Folks,

I have been wrestling with this device for a while now and I seem to be progressively making the situation worse.

My current issue is that I can no longer access the BIOS after changing a setting in the BIOS that related to USB emulation (or something like that). I was in the process of trying to make the device boot from a USB and pretty much twiddling with every setting to see what would work.

This one didn't. And now the device no longer responds to F2. It's like it is ignoring the keyboard. Doh!

Is there some way to roll back or re-flash the BIOS? Or another way to access it? I tried an external keyboard, to no avail.

How did I get here?

Well ... I was given this device to put back to factory condition and I could not find an obvious option that would do this, other than the Toshiba Maintenance Utility which looked hopeful. It offered to erase the partition (which at the time seemed fair enough) - BUT THAT"S all it did - so the machine just repeatedly boots, displays "Please insert system disk" and then reboots.

OK, I'm an idiot - but it does seem silly for Toshiba to offer an option that instantly bricks the machine?

Anyway, I've moved on from that problem to one that is significantly more dire. Not being able to access the BIOS means I don't have any options - unless one of you wonderful people can help me discover one.

Help

I have since discovered that the next setting I was going to adjust - the Secure Boot setting - may have solved the problem - but now that F2 does not have any effect, so I can't "get in" to try it.

Relevance 100%
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Answer: Portege - Can't access BIOS after update

Which notebook model do you have and which operating system do you use?

If you use Win8.1 you have access to some BIOS settings using settings in system settings. Check it out please.

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I have a Portege 3010ct.
When i got it, it had Windows 98 installed on it but i wanted to put Linux on it so i could learn that.

So i tried getting into the Bios to make it boot from my CD but couldn't get into the Bios or really do anything. So in a final attempt i reformatted the hdd.

Now i can't get into anything.
Can anyone help?

I tried every button i thought might get me into the Bios and even tried hitting all of them, no one can seem to get me into it.

Answer:How to access the BIOS on Portege 3010ct

Hi

To access the BIOS you should use and press the ?ESC? button immediately after Portege was power up.

But as I understood you right, you want to boot from the internal CD/DVD drive.

Well, you could also try to press the ?C? button.
This would enable the booting from the ODD.

Furthermore pressing F12 button would allows you to enable the boot menu on the screen.
Then choose the CD/DVD drive to boot from CD .

Check it out

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I am trying to reformat a Portege p3500 for my brother's g/f. I have an external usb dvd drive and a copy of XP ready to go. The problem is I cannot get into the stupid bios. I hit esc, during the toshiba boot screen and get the following message. "check system. Press F1" when I press F1 it just goes right back to the toshiba boot screen and from there loads xp. I have looked other places on-line and supposedly pressing F1 accesses the BIOS. Doesn't seem to work for me. I am stuck please help
 

Answer:Can't access Portege p3500 BIOS

Boot XP, get into the Control Panel, System, Advanced... choose Startup and recovery Options... and check the timing settings for going into Windows and into recovery options. Set going into Windows to 0 seconds and recovery options to 10 seconds. De select automatic restart and send an administrative alert while you are in there. Try the F2, F10 and DELETE keys
 

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I have encountered the fault that crops up on addition of an admin password for the BIOS on my R700. i added the password directly in the BIOS itself as i have re-installed windows onto an SSD and as such dont have any of the bloatware from toshiba installed.

now when i try to access the BIOS on bootup by pressing the Esc key i get a black screen and white message saying press F2 to enter setup. i press F2 and the system reboots and loads to windows, or if i press Esc again same message. it will loop like this forever with no BIOS access. pressing F1 does nothing as does Esc at the press F2 request.

so essentially i'm completely locked out of my own BIOS. i have tried putting the old HDD back in with the toshiba security manager in it but it doesnt find any BIOS password so i cant delete it using that

my next plan was to simply dismantle the computer and remove the CMOS battery and allow the BIOS to reset to defaults......however i know this only works on certain computers not all, so my question is, is this worth a shot??? or if not what can i do to get back into my BIOS??

thanks

Ben

Answer:Portege R700 - BIOS access

Hi 1994F7PT

Switch on your notebook and press INS key and the prompt for the supervisor password appears. Enter the supervisor password and when it?s vertified then a menu appears with next operation (F2 for BIOS, F12 for boot menu, etc.)

Check this!!!

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HI all, I've got a Toshiba *Z930-15X*, and I can't access the BIOS at all.

I want to downgrade to W7, and it used to be pretty easy before Windows 8.
I know I have to follow these steps , and I would gladly, except I can't access this *** BIOS. I tried all the F1-F12 keys.

Does someone has this model and can tell me exactly which keys work, or another way to access the BIOS?

Thanks in advance!

Answer:Portege Z930 15X - How to access BIOS?

You have to perform full Windows 8 shut down!
How?

Check this:
[Perform a complete shutdown in Windows 8|http://aps2.toshiba-tro.de/kb0/TSB2B03EY0002R01.htm]


Then you should be able to access the BIOS pressing F2 button!

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Hello,

How to come into options BIOS, F12 does not assist.

Answer:How to access a BIOS setup on Portege M400?

Hi

What Port?g? notebook do you mean???

If the notebook uses Toshiba Bios so try with ESC and then F1 but if the Phoenix BIOS was installed on your unit so check the option F2

PS: on my notebook the Toshiba HWsetup was installed. In this tool you can make also some changes like in the BIOS directly.

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I have recently bought quite old notebook of Toshiba Portege R111 Series. There was Dynabook SS 2120 DS11L/2. Can anybody help me to find BIOS update file for it? Thanks in advance.

Answer:Portege R111 BIOS update

Do you have really the Prot?g? R111?

For me is known only the Portege R100?
What the model number is it?


As far as I know Dynabook series has been released for Japan market only?
So possibly the drivers could be found on some Japanese sites?

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Has anyone tried this new update ?
I was put off by the wording on the disclaimer.
It seems that in order to cut down on constant fan use the price to pay will be a hotter computer.
Is that going to affect the computer life time ?
Also, as it is a "stand alone" update, is it possible to undo the changes and revert to a previous version if necessary ?
Finally, is the increased heat on the base of the unit going to make it uncomfortable to work with as a tablet ?
Thanks for feed back.

Answer:Portege M400. BIOS update V 1.8

Hi

Yes I have updated my m400 to version 1.8 and No it does not run that hot im currently suing speed fan to monitor the temp and its stable at 38 degrees - with BIOS set to cooling - battery optimised, its very quite now! thats what i wanted as the fan for me was just to loud for such a small laptop. I went from 1.4 straight to 1.8 didnt do 1.7.
I still find however the power saver dosent do much in terms of the fan speed, but at least we know there was an issue and they have identified it in the BIOS release.
HTH
Akbar

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Hi,

I have only linux (antergos) on my Portage Z30-B-100, Does anybody know of any way to flash update bios?
Thanks

Answer:Portege Z30-B-100 update bios from linux

Hi

On the Toshiba EU driver page you can find only the win-based BIOS update version.
This means that BIOS can be updated from running system only and you need to run Windows OS in order to start the BIOS update procedure. Linux isn't supported in this case...

Here you can find the How to doc about the BIOS update
forum.toshiba.eu/showthread.php?82280

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Hello.

I have a Portege Z835, with a battery problem: don't charge. The battery indicator says "3% connected and charging" but it don't charging the battery.

Some forums says that the solution is updating the Bios. I have a Bios update v.1.60 ready for install. When I try to install, we get the message "the battery power is not enough".

My power cord is always connected. If I disconnect the power cord, laptop is off.

Please, what can I do?

Thanks.


GB.

Answer:Portege Z835 - need help with BIOS update

To be honest I don?t think it is BIOS related issue. As far as I know battery should be charged even if the notebook is OFF so why BIOS update if battery cannot be charged at all.

For me it sounds like hardware related issue.

How old is your Portege?
Is warranty still valid?

Maybe you should contact Toshiba service and ask for help or even their opinion.

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I tried to Update the BIOS at my M700-110 PPM70E-02302DEN from 1.60 up to 1.80 (P005Bv180.exe).

However it fails with the error " BIOS Update is not supported OS. Unsupported OS or service pack installed."

Within the "more information" I could read "OS independent".
Is the Windows 7 Home Premium with Service Pack 1 not supported?

What's the matter?
Which BIOS is the right one for my system?

Please help me!
THanks a lot.

Answer:BIOS Update not possible for Portege M700

Hi

It seems that Vista OS was preinstalled on this notebook.
This means that you have installed the Win 7 system at your own hand.

The point is that BIOS update requires some essential Toshiba tools.
For example the Value Added Package is important software and should be preinstalled on the notebook.

Is VAP installed?
If not install the VAP before trying to update the BIOS.

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Hi there,
When I look for an update to the BIOS in my M400 at the Nordics version of Toshibas homepage http://nordic.computers.toshiba-europe.com - here is what I find;
On the nordics toshiba website they have the 1.50 version available for download, while the US version website I can download the newer 1.60 version. As my M400 is a Danish version I am a little unsure as to if it's ok to update my BIOS to v1.60 now that the nordics toshiba website don't have that BIOS version available.

Any thoughts and views about going ahead and installing the version 1.60 on my DK-version M400 is very welcomed.

Cheers

Answer:Portege M400 - BIOS update to 1.60

Hi

Please don?t compare European and US notebooks models and don?t make update mix. If you have European notebook please use just the stuff available on Toshiba Europe download page.

If you don?t have problems with your unit and if operating system runs stabile, don?t do anything. It is just my advice.

Have a nice day!

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Hi,

I have a Toshiba Portege Z30-A
Maybe someone was able to perform the upgrade bios in windows 7 64 bit?

Answer:Re: Portege Z30-A - Bios update 3.80-WIN using Win 7 64bit

I upgraded to 3.70 EC 1.4 as soon as I got hands on my Z30t-A and when I noticed the 3.80 was available I downloaded the zip file. None of the 15 files has started the upgrade process.

I run Windows 8.1, but the BIOS upgrade should function the same as for WIN 7.
Toshiba must have forgotten to add a setup.exe or something.

I haven't seen a release note, but I'm a big fan of fresh software.

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Hi,

i recently purchased two used portege 3490 CT Notebooks, both with BIOS version 1.60. I tried to upgrade to Version 1.90 with a USB-Floppy, but it wont accept the floppies. Theres no floppy access when i press a key after the bios update message.

Also booting from this USB floppy wont work. Is this a problem related to this specific USB floppy drive (it's a NEC)? Are there any other procedures to update the BIOS?

thanks!
thomas

Answer:BIOS Update on a Portege 3490

Hello Thomas

I am not sure but I assume that your unit has no USB legacy support and, as far as I know, you can do it using original Toshiba FDD. Check please your BIOS settings.

I am pretty sure that you will not be able to make BIOS update using your FDD.

Bye

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My current bios version is 1.6, the latest is 3.0
When trying to update the bios, I get an APPCRASH from INSTALL2.EXE
exception code c000005

I tried to run it in safe mode, but this doe not help

Thanks for help

Answer:Portege A600: cannot update to bios 3.0

Hi

The istall.exe should not crash and you should not update the BIOS in safe mode!
The Windows should be booted up and should run correctly!

Here is a Toshiba FAQ How to update BIOS:
http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm

Possibly the error code is related to corrupt windows OS or to missing some necessary Toshiba tools.
Using Win XP the Common Modules should be installed.
Using Vista or Win 7 the VAP (value added packed) should be installed.

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I've been looking on the Toshiba Site for BIOS updates for a Portege 3440CT, but can't find anything for the older models. Are they still available? Also the BIOS on the laptop at the moment is 1.50, acan anyone tell me what the most recent version is?

Thanks

Neil

Answer:Need BIOS update for Portege 3440CT

All BIOS updates, drivers, tools and utilities for older notebook models you can find under ARCHIVE.
For your Portege there you can find BIOS version 1.60.

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Hello

I was looking at the 1.60-WIN BIOS update available on the download pages since 25/03/08.

Anybody know what the update does?
The explanation on the download page just says: +"This Bios Update adds increased functionality to your system."+

Thanks in advance.

Answer:Portege R500 BIOS update 1.60-WIN

The change-log on the US site says:

Version 1.60 - 2008-03-19
* Added support for the Toshiba 128GB Solid State Drive (SSD).

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Hi!

I have a Portege 3440CT with bios version 1.50.

This version does not support large HDD so I thought I'd update the BIOS. (don't know if version 1.60 does either, does anyone know?)

When I try to run the bios-update-program on win2000, it says "Initial error", anyone know what's causing this?

BIOS is downloaded from Toshibas website.

I have no floppy or CD-rom available.
Have tried the updater on win98, and also in DOS and it says "this utility not available on v86 mode!"

Is there any way to place the BIOS file on a small hard drive, and boot from that?

Ideas, anyone?

Answer:Bios update on Portege 3440CT.

Sorry CyB but I really do not understand you. If you check Toshiba support page you will find two BIOS updates. Both of them must be done using FDD. So now I am asking myself why you try to do it under running operating system. Sorry but it is really ridiculous.

Toshiba provide two different BIOS updates. One is TRAD (must be done with FDD) and WIN (can be done under running WXP or now Vista). For old notebook models there is no WIN version.

Is there any way to place the BIOS file on a small hard drive, and boot from that?

As far as I know something like this is not possible and you can check eBay and obtain FDD. You can get it for few bucks. It is really not expensive.

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Hi,
where do I get Bios updates and drivers for my Portege R111 (dynabook ss s9/210lnkw) from?
This is very important.

thanks a lot
Laurid

Answer:Need BIOS update for Portege R111

Hi,

In which country was the laptop originally purchased from, if you don't mind me asking?

Regards,
Nukey

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hi,
i have a portege m200 and because it doesn't have any device on it (fdd,dvd) i want to be able to boot from an sd-card. For that I need the newest bios version v1.70win, but to intall it ,it requires the Common Module. I have instaled it (there was no error, at least) but when I retry to do the update , a"missing common module" message appears. So I'm a little bit confused. I suppose that the best think to do is to erase any previous version of common module,and reintall it, but I have no ideea how should I do it.
can anyone give me clue, or maybe i'm on the wrong path!?
thanks,
daniel

Answer:Portege M200 BIOS update

Hello Daniel

As far as I know it?s not necessary to install a Common Modules if you want to update the BIOS. Nevertheless normally you can find the Common Modules in ?Add and remove programs?. If you need a whole instruction ?how to make a BIOS update? you can find it on the Toshiba website.

http://eu.computers.toshiba-europe.com

Please go to ?Support & Downloads? then ?Knowledge Base?. There you can search for ?BIOS update?.

Bye

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Hi,
I recently bought a Portege R700 19M and I have downloaded the latest version of the BIOS available in the Toshiba support page and when I run the .exe file, it doesn't work with this message: "The computer is not supported"
And, when I have a look in the HWSetup Toshiba tool, it doesn't display the BIOS version but some weird character (not usual letters) so I can't know which version is installed.
thank you for your help

Answer:Portege R700 - Can't update the BIOS

Hi buddy,

Do you update the BIOS on preinstalled Windows version from Toshiba?
Are you logged in as Administrator when you try the update?

To be honest I doubt it?s a problem of released BIOS update because I found other threads where users report that BIOS update was successful.

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Hello,

I'm trying to update the BIOS of my R700 computers with a command line on Windows 7 (x86 french edition).
The BIOS version I'm trying to use is P007Bv170_EC73V140.

I have downloaded the bios-20101112151130.zip from Toshiba official website. In the zip file, there is no instruction (no Readme.txt or other help files ...).

Is there a way to silently upgrade the BIOS ?
Thank you for your help,

Vincent

Answer:Portege R700 - How to update the BIOS?

Hey,

You have to start the exe file that you can find in zip-archive that you downloaded. After this the BIOS update will start.

But before you do this update, unzip all files and close all running programs. Make also sure that you are logged in as Administrator.

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Hi All!

I would like to update the bios of my Portege R100, i've downloaded this trought this site:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_bios.jsp?service=EU

unzipped and started install2.exe but i receaved this error:

"*[Error] BIOS Upgrade is failure. BIOS is not able upgraded on this configuration*"

Windows xp sp2
No external installed devices

Someone can help me?

thanks

Answer:Bios update Portege R100

Hi,

You can download another version of the same bios-update here :

http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=1153942&moid=385411&rpn=P PR10U

This file contains more information about performing the update, see the readme-file
you can either do a direct update within XP or make a bootable diskette or a bootable CD

If the "direct update" within XP won't work, you will need at least an USB-fdd-drive, most of them are recognized easily by the bios ( hold F12 during start-up and choose fdd )

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what is the BIOS EC?

in my BIOS it states BIOS version of 2.10 and EC version 1.40

on toshiba website latest revision is BIOS v2.10 and EC 1.50 as same flash update download. but as the BIOS is already upto date i want to know if trying to flash for the EC from 1.40 to 1.50 would be worth it?

cheers

Ben

n.b. presume the latest R700 BIOS is v2.10 as stated on the website? is there anywhere else i can check?

Answer:Portege R700 - BIOS EC update from 1.40 to 1.50

I believe the EC is an important function so I would update the EC to ensure the notebook is running optimally.

I don't know what was changed but you can usually find this information on the Toshiba America website in the support/downloads section/

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What does the BIOS update for Portege Z830 (PT224 / PT225 / PT22L), version 1.80 do?

The description just says +"This BIOS Update adds increased functionality to your system."+, and I haven't been able to find anything more on Toshiba's website. The update was released 2013-05-24.

Answer:Portege Z810 and BIOS update 1.80

I presume European Portege Z810 must be similar to US Z830/Z835 (PT224x/PT225x) so I?ve checked US support page for BIOS update and here is info about BIOS updates:

+Version 1.80 - 2013-04-25+
+Optimized a BIOS setting to improve hibernation resume reliability.+

+Version 1.70 - 2012-09-12+
+Implemented the Intel specification to improve stability - updated MEBX to 7.0.0.0063.+
+EC/KBC V1.30: Improved standby stability.+
+EC/KBC V1.30: Modified the power supply error detection method.+

+Version 1.50 - 2012-02-13+
+Added a boot LOGO sequence for ZAT (GPS) models.+
+Improved: Control of TPM on Intel TXT enabled systems.+
+Implemented a fix for an issue where the BIOS password cannot be entered when configured as follows: 1. Wired USB keyboard is connected to the port replicator. Wireless USB mouse is connected to a computer USB port. 3. Computer is docked to the port replicator.+
+Implemented a fix for an issue where the BIOS password can't be entered with some USB keyboards.+

+Version 1.40 - 2011-11-15+
+Improved: Control of the TPM on Intel TXT enabled systems.+

+Version 1.30 - 2011-10-27+
+Initial production BIOS for these models.+

I hope this will help you.

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Hi I was wondering can this machine update it's BIOS without the use of an external FDD........I do not have one......buying one is more costly than a USB FDD..........Or is there a way to flash the bios with a use of an application executed in windows ?

Appreciate to those who can help ............

Answer:Bios update on Portege 3110Ct

Hi

Check this http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=2953

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Hi, it seems that I am unable to access the BIOS on my Portege....

My BIOS password comes up but I figure that I need to access BIOS immediately after that.

What is the correct combination please? Is it ALT + F12? That doesnt work..... :(

THANKS!

Answer:Unable to access BIOS - Portege R500 PPR50E

Hi

I think the notebook uses the Toshiba BIOS and therefore you have to press F1 immediately after the notebook has been powered up.

Check this? I think it will function.

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Is somebody out there have the proper procedure to update the bios of a Portege 7200CT without the docking station.

Toshiba has posted a procedure in its bulletin but it does not explain how to do the update without the docking station. As everybody knows that the Portege 7200CT has its floppy drive on the docking station and if we follow the Toshiba updating procedure we have to undock the laptop, so how can we proceed with the update if the update software calls for a floppy drive that is on default to drive A:

Hope somebody out there have something to share!!!

Answer:Bios Update Procedure for Portege 7200CT

Hi

I looked on Toshiba site and there is no BIOS update for your notebook. Do you have some problems with your Portege?

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Hi there,

My Portege A600-13Y BIOS is version 1.50:

- should I upgrade to 2.00WIN?
- I found this source for the biso upgrade 2.0 but there is no indication that this file is authentic TOSHIBA bios.
No checksums, no ssl certificate, nothing. Is it possible to get it in a secured / authenticated way?

Thanx for answers,
Schneiderlein

Answer:Re: Portege A600-13Y: BIOS update 1.50 to 2.00-WIN - How risky it is?

Hi

First of all you should use and download the BIOS files only from Toshiba website.
The Portege A600-13Y PPA61E is a Toshiba European notebook model and all the drivers and BIOS can be found on the Toshiba driver page.

I don?t know why you ask for the checksums or ssl certificate? the Toshiba websites are safe?
but everyone who needs the drivers or BIOS can download it?

You should only ensure that you have chosen the right notebook model and that you have downloaded the right BIOS!

But why you want to update the BIOS?
If your notebook is running troublefree then a BIOS update is not important? I follow always this advice; never change a running system.

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HI, I have Portege M700 - 116 with Vista Ultimate SP1. And I download a fresh BIOS (P005Bv160.exe) from [http://ru.computers.toshiba-europe.com/] version 1.60-WIN date 10/10/08. When I try to install it I have an error window said:

Unsupported product type is installed.
BIOS Package BIOS version: Ver.1.60
Current BIOS version: Ver.1.50

So my question is... WHATS WRONG?? What a product type? This BIOS update is OS independent and language independent (world wide), so i think many people with M700 will have the same problem. Is it some problems with previous version of BIOS? which I downloaded from the same site month ago. I dont understand, the BIOS installer for Windows was made to make the process easy, but it does not even work...

Answer:Portege M700 - 116 BIOS Update Error

Hi

I see you are using the Vista Ultimate.
I doubt this is an original preinstalled Vista version.

The error message: Unsupported product type is installed says that the product (software OS) which is preinstalled is not supported by BIOS. I think the error is related to the preinstalled Vista Ultimate. Possibly the BIOS cannot be updated running Vista Ultimate.

SO it would be very interesting to know if you can update the BIOS running Toshiba preinstalled OS.
Should check this!

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I have a Port?g? R700-172 - PT311E-03201KGR
It's a WIN 7 64-bit Machine.

Current BIOS 1.70
Current EC-Version: 1.40

For this machine, a BIOS and EC update is out there.
So I downloaded the "BIOS220_EC160.exe" update and tried to process.

The first message during the update process is: "There is need to update BIOS and EC".
When I continue with "Execute the update", I receive the error message:
"Error: Preparing to update was failed
Given image file is not compatible with this cimputer"

There are no changes in the hardware of the machine. The only problem I see is that we are using McAfee Endpoint Encryption (V6.0.2.6) which might have some influence on updating the BIOS.

But I'm not sure.
Does anybody have an ides?

Answer:Portege R700 - BIOS-Update 2.20-WIN is not working

Hi

Is BIOS update important for you?
Do you have problems with notebook?

I?ve got three years old notebook and BIOS has not been updated?

However, as far as I know the VAP (value added package) needs to be up to date to get BIOS updated?. Also the firewalls and other security and antivirus software preinstalled on the system should be disabled before trying to update the BIOS.

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Hello,

I want to update the bios of my Portege R500 to the 1.6 version. It's a windows-update BIOS and when I launch it under Windows 7, I get the message:
[Error] BIOS Update is not supported OS. Unsupported OS or service pack is installed.

I have to reinstall XP in order to update the Bios? File name is P0058v160.exe. Does anyone know if BIOS update works in Virtualisation mode? I would install Sunbox VM, install XP and run the BIOS update. But will it work?

Does anyone has an idea?

Regards,

Roro

Answer:Re: Portege R500 - How to update BIOS on Windows 7?

Hi Roro,

Yes you have to install Windows XP to update the BIOS but my question is: Is this update necessary or just for fun? BIOS update is always a little bit risky and should only be done to solve problems. If your computer runs properly I wouldn?t make this update.

I don?t know if this update is possible on Virtual XP but I wouldn?t try it. If the update fails you need a new ROM module or mainboard. I think the BIOS update isn?t designed for Virtualization mode?

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Had a go at installing this, and all is fine apart from installing the Value Added Package - the main thing I want to get working is the function keys for screen brightness and connecting a TV.

I understand that upgrading the BIOS can help getting the VAP installed ( I get the ID ERR NOTINSTALLTVALZ message), I know that Toshiba are not directly supporting the A100 for Vista but is there a BIOS I can install that will work? I'm thinking there might be a similar machine that works in Vista or maybe just an A100 BIOS that will suffice?

Many thanks!

Answer:Vista on Portege A100 - Can I update the BIOS?

Hi

May I ask where did you found the Vista Value Added Package for Portege A100?
I didn?t find this Value Added Package on the Toshiba Europe site.

There are only 3 files for Vista. One of the files is BIOS v1.60-WIN which seems to be OS-independent.

Regarding the BIOS;
You should know that the BIOS update is always risky.
If you will use wrong BIOS version or wrong BIOS update procedure you can damage the motherboard!!!
?and as you probably know the motherboard is one of the expensive notebook parts!!!
It?s not worth to trying something which can damage the notebook. You know?

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Relevance 62.32%

Good morning.

Can someone tell me where can i find the changelog for BIOS update 4.50-WIN(ECB1.40)?
Thank you.

Answer:Portege R30-A Bios Update change log (4.50-WIN (ECB1.40)

Toshiba EU BIOS page does not provide any change log details.
But on Toshiba US driver page you can check such information.

The BIOS version seems to be the same:
Visit this page and click on BIOS (left column)
http://support.toshiba.com/support/d...ext=1200008975

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Good day, I have two questions about Portege 3410.

The first one: I cannot update BIOS (there is 1.50 in use, I want to update to 1.60). The instruction does not work: I connect Teac USB-drive on USB-port, switch USB-FDD emulation to Enable, switch notebook On with F12 pressed, the message "Ready to update BIOS..." appears, I presed key, but nothing happend. What's wrong?

The second one: I cannot install Windows XP on to notebook (it does not boot neither FDD-USB, nor External DVD-USB).
How can I install Windows?

Thank you.
Mikhail

Answer:Portege 3410 - How to update BIOS and install XP?

Hi

Just one question: Why do you want to update the BIOS? Is it really necessary?
I ask this because this update is always a little bit risky and you could damage the ROM module.
Anyway, have you tried to load default settings in BIOS before you start the update and install XP?

You can install XP without CD. Therefore you must copy the i386 folder on the HDD from another computer and some booting files for HDD? I think you should search a little bit with Google to find workaround for this. You should find enough! ;)

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Just got my Z830 Portege and am folloing the Toshiba update recommendations. The Bios update to v1.7 fails though with a 'computer not supported' message...

Any ideas? Thx, urhs

Answer:Portege Z830 - BIOS update fails

I cannot say anything about this issue but if your notebook works well don?t change anything.
Out of curiosity but do you use original preinstalled OS that you got with your Portege?

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Dear all i i', trying to update Bios from 2.6 to 3.0 but the software update gives the error:this computer is not supported" Strange because i download the software from toshiba.

Can someone help

HRA

Answer:Portege R830-10R - Bios Update problems

Hi

Did you unzip the BIOS package correctly?
Did you install the VAP for Win 7?

The VAP is needed and I noticed that BIOS update issue can appear if something is wrong with the installed VAP. Maybe you should update/reinstall the VAP.

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Greetings all,

Portege R830-138 Current BIOS 3.7

I am unable to update the BIOS to either 3.8 or the latest 3.9 version. Error: This Computer Is Not Supported.

VAP is installed and modules are working. A previous forum post suggested that it may be related to the recent Intel Management Interface firmware update which I had applied and am unable to uninstall or rollback.

Any suggestions?

THKS!

Answer:Portege R830 - BIOS 3.9 Update Error

Hi

A friend of mine has updated the BIOS from 3.7 to 3.9 without any big problems.
It could be possible that you cannot update the BIOS because of the missing or disabled TVALZ services.

Go to Control panel -> Administrative Tools icon and click services.

Here you can check if the TVALZ service is available ? if its available, enable it and then try to update the BIOS.

If this will not work, you will need to recover the notebook using Recovery HDD or Recovery disk? The BIOS update should functions using the Toshiba factory settings

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Hhi

please help me with my portege M400, I installed a new localized version of Windows XP , then I started to download the drivers from Toshiba website, and the first thing I did is installing the new BIOS update. I don't know which version was it. Then it asked me for restart, after I did the restart the device doesn't boot anymore, and I can see only a blinking orange LED, :(

Please how can I reset my old BIOS? Is it the end of my Toshiba?
I'm now in a forign country and there are noToshiba service center near to me

Please is there anyway to help me

Answer:Portege M400 - doesn't start after a BIOS update

Hi!

I think in this case you must go to an ASP. I don?t see another solution for this problem because I think the ROM module must be reflashed or the completely mainboard must be replaced.

On the Toshiba website you can search for the nearest ASP:
http://eu.computers.toshiba-europe.com => Support & Downloads => Find an authorized service provider

And if you don?t find an ASP in your country just contact an ASP in another country. I?m sure that they will try to help you.

Bye

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I have a Portege R500 model PPR50E with Vista Business pre-installed. I am wanting to move to Windows 7 and so, as a first step I want to update the BIOS from 1.5 to 1.6. I obtained the correct file from Toshiba (bios-20080325071859 containing P0058v160.exe), but when I try to run the application it fails with "This computer is not supported".
I have checked several times that I downloaded the file for the R500....

Can anyone help?

Answer:Cannot make BIOS update for Portege R500 (PPR50E)

Hi

That?s strange.
Did you change something on you installed Vista?

In different cases the BIOS cannot be updated because some essential tools like common modules for Win XP has not been installed.
If you are using vista you don?t need Common Modules but I recommend reinstalling VAP.
Then you should try to run BIOS update again.

Otherwise use the recovery disk and set the notebook back to factory settings.
After the notebook has been set to the same state like at the first day of purchase, you could run BIOS update.

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my PORT?G? Z930-118 failover and wont start after i upgrading in middle of upgrade i remove power and press shutdown bottom after that i see the power and wireless but screen still black ?

Any help please

Answer:Portege Z930-118 wont start after BIOS update

Hmmmm.... BIOS upgrade interruption has screwed up BIOS and that?s the reason why your notebook doesn't start properly. BIOS is damaged now.
In such case you need professional help by authorized Toshiba service provider.

On this forum you can find many threads about similar problems. Some people have tried to fix this alone and if you are interested to read how one other forum user has fixed it check please this thread.

Ayway, you can contact nearest Toshiba service, explain the situation and ask for help.

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Hi.
I'm trying to update the BIOS on my newly bought but secondhand Portege R100.
I installed the Common Modules driver after it didn't work the first time but now when the BIOS update starts I get an error window pop up saying "user is not authorized to update BIOS". Where do I change that?

I'm not particularly computer savvy so please be gentle with me.

Jim

Answer:Portege R100: BIOS update - user not authorized

Hello Jim

Is there any special reason for you to make BIOS update? Have you made clean OS installation?

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I recently updated the BIOS on my z30c pt263e as per advice from the toshiba update application installed on my PC.

Since that update, my LAN (wireless) and bluetooth have been behaving abnormally, including:
Connecting to various wireless networks, but not being able to access the internet. In order to do so, I have to do a wireless troubleshoot in windows, which resets the wifi adapter, then it works againIf I switch between networks (say a wireless, to a hotspot wireless on my phone) it does the same thing. Will connect to the network, but not access the internet, necessitating the same resetBluetooth has started to work abnormally at the same time, including saying my bluetooth keyboard is paired, but it won't recognise any input from my keyboard.

I've since downloaded and reinstalled both the LAN and Bluetooth drivers from the Toshiba website. This has NOT fixed the problem.

If toshiba is not aware or not going to do anything about this, can someone please post a link to the previous BIOS version (which isn't available when I search on the EU support site) so I can at least verify if it was the BIOS update causing the problem

Answer:Portege Z30-C Latest BIOS update causing LAN and BT problem

Could anyone post the immediate prior BIOS for z30c PT263E. The one recently released (24 January) seems to have resulted in me having new Wireless networking, and bluetooth problems.

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Hello Forum,

i have exactly the same problem as described here, 2 years ago:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

I need to update my BIOS, but i cant because the BIOS Updater tells me that Intel-TXT is enabled.
Unfortunatelly i cant disable it in my bios. Its just not selectable. The "cursor" just jumps over it.
I can only "Hide" it which doesnt help.
I have the same for the VT-d and VT-x setting in the BIOS. This is not selectable or changeable as well.

TPM isnt enabled though...
I installed the infineon suite and it tells me that i need to enable TPM in bios to use it. :-(

I have an very old Bios Version 3.1 and i read in the changelog that in V3.4 and 3.5 there were many TPM related changes....

Anyway....
Back then, a user named Paolo30 uploaded a file P007Dv360A_EC77V140.zip to 2shared.com which fixed this.
Unfortunatelly this file was deleted on 2shared.com

can someone please provide that file (or a later bios update) which fixes this?
Thanks in advance.

Answer:Need Portege R830 BIOS Update without Intel-TXT Check

Port?g? R830-10P belongs to the PT321 series so you need BIOS released for Port?g? R830 PT321

You can download such older BIOS versions from different Toshiba driver pages.
For example: http://www.toshiba-asia.com/sg/support/drivers

On this Toshiba Asia page I could find all BIOS for this Portege model.

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Hi,

how can I update my BIOS when using Ubuntu Linux?

The reason why I'd like to update my BIOS is that on the one hand Ubuntu
writes an error message during boot-up and recommends to upgrade it and on
the other hand I'm afraid that there is maybe a temperature problem, at least the
notebook becomes slower after working for a while.

The notebook operating temperature usually is between 45-64 degrees.
The fan turns on at 62 degrees and turns off at 52 degrees.

Temperature seems to be pretty normal I would say but I think its not normal that the
notebook becomes slower when operating above 50 degrees.

I already opened it, it seems to be all right with the cooling unit, no dirt e.g...

Maybe I just persuade myself I and the performance is completely normal for a PIII with
866MHz??

Thank you

Answer:Portege 2010 BIOS update / operating temperature

Dear Julio

I presume you know that Linux is not supported OS and designed BIOS update is created to be performed in running Windows OS. This nice Portege is known to me and I know very well that it is not the fastest notebook and it is designed for business purposes like working with Office, e-mail communication and every other everyday activity.

Because of that answer to your latest question can be: yes you persuade yourself.

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Hello

I have an old M800-106 (model PPM81E-00K00JEN). It is good condition and has been reliable, and I don't want to scrap it. Unfortunately the Windows based BIOS update from Toshiba's website froze during it's operation, and now the laptop won't restart.

The cost of sending it to an authorised service provider to repair is significantly more than the cost of replacing the laptop, and I'd be charged even if they didn't fix it. I'm not saying it's expensive - if someone has skills and does some work they should be paid for it, but it's not what I want to spend money on for this laptop.

Environmentally it'd bad to just chuck the laptop away/take to the recycling centre.

I could strip the motherboard out and send that away to have the BIOS chip replaced or reprogrammed, but that would be time consuming and risk me damaging it.

I would like to attempt to flash the BIOS chip, using the crisis Phoenix tools that are available online, but so far haven't found a *.rom or *.wph file to use.

Where can I get the BIOS file - to be honest any version that suits this laptop would do, it doesn't need to be the most recent one.

Any helpful advice gratefully received.

Matthew

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Hi there.

I manage an IT company, and some of our equipments are portege z930.

We use Linux as the main OS, and in order to use all HDD space, we've erased Windows partition.

How can I update BIOS from a Linux operative system? I asked in an official technichal support company, and they told me they use an special linux live CD handled by Toshiba.

I don't know if I can get this live cd somehow. If not, I'd like to know how to update our Bios without having to reinstall Windows OS.

Thanks in advance!

Answer:Portege Z930: How to update BIOS having LINUX/UNIX OS

As far as I know on BIOS download page Toshiba offers Windows version only. Generally speaking Linux is not supported at all.
Try to contact nearest Toshiba service provider and ask for help. Maybe they can obtain such special CD.

By the way: why you didn?t prepared machine (BIOS update) before you have started to install Linux?

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Hi, I have a Portege M100 and I am trying to update my BIOS from version 1.40 to 1.50 using the windows update utility.
But when it gets to the screen where it says preparing to update BIOS, up pops a message saying user is not authorised to update BIOS?

There is only 1 user account on the pc and it has admin privaleges, using WinXP sp2.

Any help would be apreciated.
Jason

Answer:User not authorised to update BIOS - Portege M100

Hi

How did you try to upgrade the BIOS? From the Windows or did you use the traditional procedure?
According to this document you should use the traditional BIOS upgrade procedure.
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?z=234&service=EU&from=faq_selection&CFID=B IOS&FID=TRO0000000b07

But why you want to upgrade the BIOS?
Did you have some serious problems which the BIOS upgrade can solve?
Please note that you should upgrade the BIOS only if you have serious problems and if you know that the BIOS upgrade will solve the problems.

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Relevance 61.5%

The new BIOS release (1.8) for Portege M400 solves the problem of fan noise. The readme.txt explains that the temperature will be increased only in three degrees. Very important patch, very recommended for M400 users.

Now i can use my tablet in my business meetings without having to give explanations to the clients of the noise of the ventilator.


Greetings.

Answer:BIOS update has solved fan noise of Portege M400

Hi,

good to hear that Toshiba has done something against this annoying thing. Thanks.

Bye

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Hi,

I recently picked up a Portege M200 and installed (via PXE - network install) Windows 7 on it. I would like to upgrade the BIOS as it's still at the original BIOS (1.1). I downloaded and extracted the pkg and tried to install via Windows but it says my OS isn't supported. I don't have an external CD drive or FDD - how can I update the BIOS? I tried to put it on a USB drive but there doesn't seem to be an option to boot from USB.

Thanks!
Jerry

Answer:Portege M200 BIOS update running Windows 7?

Ok, I'm thinking I could use an SD card but I see it's not recognized by Windows 7 and when I put in a card, nothing happens...

Anyone know where I can find a driver for it? I do see there are 2 devices not recognized - one "Base System Device" and one "Unknown Device"...

And I see it doesn't recognize the video card either - just uses Standard VGA Graphics Adapter which seems to work fine...

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I'm having problems with my R500, so thought I would update the BIOS.

I am directed to download bios-200803250781.zip

This contains the file P0058v160.exe

Starting that process leads to:

"install2 has encountered a problem and needs to close"

Do these BIOSes have to be installed incrementally? My r500 is an early one and currently running v1.00.


BBuild

Answer:Re: Portege R500 - Bios update installer crashes

Hi

If you want to update the BIOS then you have to download the BIOS package and have to unzip it firstly.
Then execute the exe stored in the folder.

I?m not sure why the error message appears but please ensure that the Common Modules are installed on your system.

If the error will still persists then this could be a problem with the installed Windows OS and not with the BIOS software.

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I have bios 1.4 and tried to use the bios on the download page, tell me the bios is not suitable?
Why?

Answer:Portege M100 - Bios update for Win XP doesnt work

Hi

Are Common Modules installed on your Portege M100?
If not then you have to install the Common Modules in order to be able to run BIOS update!
The Common Modules is an essential component of the Windows systems.
It is required to make other original TOSHIBA programs work properly.

PS: the newest BIOS is 1.5-WIN

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Hello,

I have Protege R600 (accordint to the sticker and to the serial number, it's Portege R600-102, Part Number: PPR61E-00600CEN and I'm unable to upgrade BIOS from its current version (1.6) to the newest one available on support & download site.

Namely, according to my criteria websipe presents 3.00-WIN version, which contans zipped executable called P006Bv300.exe; when launched it displays 'This computer is not supported' message.

Which BIOS should I use?

Answer:Portege R600 (PPR61E) - BIOS update not supported

Hi

Did you download the right BIOS version for your notebook? Are you sure?
Check this!!!

By the way: Did you exchange the mainboard or an authorized service provider?
As far as I can remember I did read a thread here about the same issue. The user reported that the update wasn?t possible after mainboard exchange. He went to ASP again and they guys did update the DMI informations. After this the update was possible!!! :)

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Hi to all.

Pls. help...

I have tried to upgrade my bios to new version but I cant.

I just download bios update from toshiba site for portage r600 for my model no. (bios update 1.80-win), I unpack zip, execute exe file, but error popup came up:

TOSHIBA BIOS Package Ver.3.2.9
Unsupported product type is installed.
BIOS Package BIOS Version : Ver.1.80
Current BIOS Version : Ver.1.40

So my question is what I`m doing wrong? I`m trying to upgrade my bios from windows.

my windows version is: windows server 2008 enterprise x64 SP1 (dont ask why i simply must run server 2008)



THanks.

Answer:Portege R600 - Cannot update BIOS using Win server 2008

Hi

Your windows OS seems not to be the Windows which has been preinstalled on your Portege?
You cannot update the BIOS using this windows server 2008 enterprise x64?

You will have to switch to the system which was preinstalled by Toshiba?

Bye

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Hi

I've upgraded my M400 to Vista.

Now I'm installing all the Tosh Vista drivers. According to the instructions, the first thing to do is to update the bios.

So, I download the bios (v3.60) from the site and run the .exe, but it tells me I need the common modules.

The only common modules I can find on the Tosh site are for XP.

Can anyone help?

Thanks

Steve

Answer:Portege M400: Cannot update the BIOS after Vista installation

Probably you have to update the BIOS before you will install the Vista on the notebook.
Then you could install the Vista again.

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Hi everyone!

I've got a problem.
I downloaded the BIOS Update from the Toshiba Hompage.

The update started correctly, but at the point "Flash new BIOS" at "Processing block 26 of 33" the update stucks!
I'm waiting since almost 2 hours, but nothing happens.
My screen freezes, I can't move the cursor, the clock shows the same time.... so nothing happens...

Is that normal?
I don't think so, but it's my first BIOS-update, hence I'm not really familiar with it...

Does anyone has an idea?

It would be great to get some help!
Thanks!

Answer:Portege M800 - BIOS Update stucks - Windows 7 32bit

Hi

This is different not a common BIOS update process?
The BIOS update should not take a long time.

In your case is it possible that something went wrong during the flashing process and the ROM module has not been flashed properly.
I think you are in trouble and in my opinion only the ASP technician would be able to help you.

The BIOS ROM must be flashed again using an crisis procedure and this can be done only by an ASP technician.

Greets

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Relevance 61.09%

I tried updating Portege R700 Bios with Toshiba Service Station and by downloading the bios exe file.
Both claim "This computer is not supported", but the bios file downloaded is correct.

What to do?

Answer:Portege R700 Bios update issue - This computer is not supported

Hi

Go to Toshiba European driver page and download the BIOS package manually.
Unzip the BIOS and try to execute the exe file once again?

But why you need BIOS update? Did you notice some problems with the notebook?
BIOS update is not necessary if you don?t have any problems.

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Relevance 61.09%

The latest BIOS upgrade (Ver.6.70) for my Portege Z930 12H laptop comes with the warning:

"If you are using the Windows BitLocker Drive Encryption, please temporarily suspend (or turn off) the BitLocker Drive Encryption before updating the BIOS."

Does this same warning apply to McAfee Endpoint Encryption, which is used on my laptop and which I can *not* suspend or turn off? Or can I apply the BIOS upgrade safely?

Thanks.

Answer:Portege Z930-12H - BIOS update and McAfee Endpoint Encryption?

As far as I know the Bitlocker isn?t related to McAfee Antivirus software and both security tools are not connected to each other. Bitlocker is a Microsoft Windows tool and McAfee is a 3rd party software preinstall on the unit.

I found an nice how to doc about the BIOS update.

[How to update the BIOS on Toshiba notebooks|http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm]

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I have Z10T-A140 PT131V

i have 3 problem :

1- after near 3 months , now toshiba health program show my battery is fair .
2- toshiba program show lunch new bios ( 2.00 ) for z10t , but can not find bios on toshiba website ( download page )

[link |http://www.toshibamea.com/downloadbiosupdates.aspx]

3- i view on monitor ( LCD ) near 0.5*0.5 cm near fan : monitor more very few Brighter .

i think Temperature have effective on monitor quality .

thank you

Answer:Portege Z10t-A140 - battery and BIOS update question

Now i search and find new bios z10t version 2.0
But after download and extract show :

All models having part numbers beginning with "PT131M", "PT131P", "PT131U", "PT132M", "PT132P", "PT132U", "PT133M", "PT133P", "PT133U", "PT134M", "PT134P", or "PT134U".

My notebook is z10t PT131V !
But Toshiba program show i must update bios .

Why?

[link|http://support.toshiba.com/support/modelHome?freeText=1200006665]

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Relevance 61.09%

Hi,

I want to update my laptop bios 3.40 with the version (BIOS_V390_ECV160_WIN) , it shows me an error message :
TOSHIBA BIOS Package Ver.4.2.1

"This computer in not supported"


Why!!!!!

Answer:Re: Bios update Toshiba Portg R830-1DR (PT321E-0G401EFR)

Check this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

try the update to v3.60 before trying the v3.90

By the way: Does VAP (value added package) is installed properly? This package is very important for BIOS update

3 more replies
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Hi everyone,

I have got a Portege 3500 PIII-M 1.33GHz which has been infected by a virus. I have been trying to reinstall Windows Xp, but the file SYSTEM32 is now missing or has been corrupted.

I downloaded the BIOS driver and tried to install it through an external CD drive, but it did not work out.
Could you please help me at all?
I am quite concerned about the situation

Look forward to hearing from you

Thanks

Davide

Answer:Portege 3500: system32 file missing - BIOS update?

Hi

I can?t believe that and virus can damage the BIOS!!!
I think you have updated the BIOS with the wrong procedure!!!
Did you check the document how to update the BIOS?

Anyway, the system32 fault has nothing to do with BIOS and I don?t understand why you started the BIOS update.

The Portege 3500 does not support an internal drive and therefore if you want to install the OS you have to use a compatible external PC-card drive.
I assume you use such drive for booting.

If some error messages appear during the installation procedure, you should firstly format the whole HDD and delete all partitions and then try again to boot from the recovery CD!

3 more replies
Relevance 61.09%

Hi,

I have an Old Portege A100, Model: PPA10A-0002LP, but I can't seem to find that model on any Toshiba website, closest I've seen is the " PPA10A-0002L".

I'm wanting to see if there's a BIOS update that will allow me to Boot from a USB Device.

The issue I am having is that I need to reinstall Windows, but the CD ROm cant read discs.
It does Network Booting PXE, but i'm new to this sort of thing and have absolutly no idea what to do there.

Any help would be great,


Thanks

Answer:Portege A100 PPA10A - Will BIOS update allow to boot from a USB device

Hi

Portege A100 seems to be developed only for Australian market.
As you said there is a Portege A100 PPA10A-0002L model number listed on the Toshiba Australian page but the Portege A100 PPA10A-0002LP belongs to the same series which is PPA10A.
So in my opinion the BIOS should work too.

Anyway, I doubt that the BIOS update will add any further booting options.

Usually the BIOS support the booting from CD/DVD drive, HDD, LAN and USB FDD.
It should be possible to boot from a bootable diskette using an USB FDD drive.
I doubt you would be able to boot from USB ODD since this Portege A100 supports an internal CD/DVD drive.

1 more replies
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After successful installation of BIOS 3.50 update, the machine stopped to enter the manual sleep mode. It starts to enter the sleep mode, the screen goes blank, the computer switches of for some 5 seconds with power led going off and then restarts.

After restart Vista Business 32 reports BSD caused by unknown device driver. Any ideas on how to resolve this issue?

Answer:Sleep/hibernation issue on Portege M400(3G) after BIOS 3.50 update

Maybe you missed something or see http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=23623.

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Relevance 60.27%

hey,

i tried to install a toshiba Z20t-c-11g

OS: Windows 10 LTSB
Driver: complete

I tried to install the new BIOS from the drivers page on toshiba.eu.
That BIOS sadly does not work ...? Why?

Anyway... the problem i had and i wanted to have fixed is:

Bitlocker encrypted my whole drive.
it starts correctly and displays the keyboard.
GPO: Keyboard Slates (or something like that) is activated.
BUT: Touchscreen does not work. That means.. i can see the keyboard but it does not work.
thats why i wanted to update my bios but it says it is not working on my computer... well thats frustrating...
why offer the bios update when it does not work at all... or is it some sort of windows 7 only? cant imagine that tbh.

i guess the only problem is the bios but i could be wrong (z20t-b works on same settings for example)

Any help would be pretty nice. Thanks ..

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Relevance 60.27%

Portege R830/PT321E: Bios Update stops with "An error occurred while preparing the update environment..."

Following message seems at first

BIOS Version: Current Ver. 3.40 -> Updated Ver. 3.70
EC Version: Current Ver. 1.30 -> Updated Ver. 1.50
Bios and EC should be updated

During the BIOS update seems following message:

+An error occurred while preparing the update environment. You have not given permission to execute the update.+

My settings:
- BitLocker is switched off.
- No connection to a docking station
- Windows 7 is installed
- Boot mode is on? I guess it means:
"Closes all open programs, shut down windows, and then turns off your computer."

Any idea what the problem is?

Message was edited by: ML

Answer:Portege R830/PT321E: Bios Update stops with "An error occurred while..."

Hi ML

Maybe stupid question now but why do you want to update BIOS on this, I think, pretty new notebook model?
Have you noticed some issues or hardware problems?

17 more replies
Relevance 57.4%

Hello

My last BIOS update has failed and now my laptop Satellite PrU400 PSU45E is out of order.
I want to use the Crisis Recovery Disk with an USB floppy drive but I don't know the key combination to run the boot-block.
Is anybody can help me?

Best regards

Answer:Satellite Pro U400 BIOS update failed - What is BIOS Boot-block access

Hi

I wondering what Crisis Recovery Disk do you have ?:|
In my experience the special disk is needed which is available only for ASP technician.
Therefore it?s necessary to contact the ASP in your country in order to reflash the BIOS.

In my opinion you shouldn?t not try any ?Crisis Recovery disks? which you fond in the net? this can lead to mobo damage?

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Relevance 57.4%

The same issue from BIOS 1.2.5 is happening with BIOS 1.2.6. After the update, the boot screen remain totally black (no Dell logo) and you cant enter in the BIOS interface (no video at all).
The workaround is to downgrade to BIOS version 1.2.3 
The windows boots as usual, and maybe this is the reason that users havent noticed this issue.
The bios upgrade/downgrade is automated. No mouse clicks are needed. Just wait computer to boot and wait some minutes. After this (blind) downgrade (because there is no video), you will see the dell logo once again and everything works as usual.

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Relevance 57.4%

Hi

Like a complete idiot I upgraded my bios (to 1.80) for Satellite A30 (PSA30E). I've noticed two problems.

a) during boot I no longer get any welcome screen, and cannot access the bios or boot from other devices - so if I want to boot from CD now I can't - e.g. impossible to reinstall OS in the future

b) the battery suddenly wasn't fully charged and hangs persistently on 99% (apparently)

c) who knows what else could be going wrong

I'd dearly love to undo what I've done, but it doesn't seem possible. How on earth do I fix this, since clearly the bios update is flawed. Can I find an earlier bios update file (and how to use it)? Can I fix this one?

Anyone any thoughts?

David

Answer:Bios update Satellite A30 - can't access bios and no full charge light

Hi

Firstly may to ask why you have updated the BIOS. If everything works the BIOS update is not necessary.

Ok, how did you try to access the BIOS? Usually the F2 button should be pressed immediately after notebook starting. You can try to press several times.

But you can boot from ODD on different ways. You can press C button and the notebook will activate the booting from the drive or you will press F12 and you will choose the ODD as booting source.

I don?t know why the battery power freezes at 99% but you could try to remove the battery and wait several times. Then connect it again and check the battery status.

3 more replies
Relevance 57.4%

I have windows 8 running on my laptop G580 - 20157 - 62CN37WW...I have tried F1-F12,del etc at startup with no use.. Also tried updating bios which I downloaded from this site for "G580 (20157)" which turns out to be bios version 62CN97WWThe computer becomes stuck when I try to run this file... Is there a solution..Or can I expect a proper update for my G580 - 20157 - 62CN37WW ? 

Answer:Cannot Access Bios - Will there be a bios update for G580 20157 62CN37WW ??

Hi amelvjose,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the BIOS is not accessible in your G580 Laptop, as per the User Guide of the Laptop BIOS can be accessed by tapping on the ?F2? before the Lenovo LOGO appears on the screen, please try to access the BIOS and let me know, below is the link to download the User Guide and refer page #30 to check the step to access BIOS, also the BIOS update is not required to this model.
 

User Guide for Lenovo G580

Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Relevance 56.58%

I updated the bios to 9CCN35WW.so I installed Windows 10After these installations, I can not access on the bios menu by pressing F2.I tried with other keys but nothing.can you help me?thank you

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Relevance 55.76%

After updating the bios of my tecra A5 to v.2.0 it is not possible to access the bios anymore. No matter what keys I press (F2, F4, F8, DEL, ESC etc.) after 2 seconds the system will boot from the harddisk. This is a bit freightening although Windows seems to work fine.
Any ideas what might have happend there?

Thanks in advance!

G_Domi

Answer:No access to Tecra A5 Bios after Bios-update

Hi

F2 should work to entry the BIOS on the Tecra M5.
You should press the F2 button immediately after unit starting.

1 more replies
Relevance 53.71%

Can not access BIOS after update X220 BIOS to version 1.19  Type: 4290-R32BIOS: 1.19http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8duj09uc.txthttp://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8duj09uc.isoAsk google and try anyway but not work- Press ThinkVantage, Press F1, Press Fn+F1- Power off, unplug AC, unplug battery, wait 15 miniute, try all again- Try to update BIOS again

Answer:Can not access BIOS after update BIOS

I haven't had an issue with it, but some have reported difficulty opening the BIOS:http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-BIOS-hard-to-access/td-p/476091  Are you saying that you only had the problem after 1.19? I am also using 1.19. Try tapping F1 rapidly many times during startup.  

5 more replies
Relevance 52.48%

Hello,

I have problems with entering the BIOS and boot. My device requests a password, what can you do? Toshiba service centers in our city is not present. All I could do - press control, tab, control, enter, and the machine gave me PC Serial

Sorry for my English, I used Google translator.

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Relevance 52.48%

I can't update to a Windows 8.1 Pro OS disc as I get a system disabled code 84182656 after 3 attempts at putting a dummy code in (I don't know what it is or for that matter why it wants it). So basically I need help with the right code so I can get into the BIOS and then boot from the Windows 8 disc. Thanks for any help.  

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Relevance 52.48%

Hi,

i would like to update the bios on a Satellite M60
the probl?me is that I can't no more access to my hard disk it always reboot

So I want first try to update my Bios but as I can't work with windos XP I need to do it with a Dos command.

is there any solution to do that ?

many thanks

Answer:Satellite M60 - cannot get access to HDD but want to update BIOS

?and why you want update the BIOS?

Even if the BIOS is not up to date, the notebook should work fine and should boot the Windows OS.
This would mean that the issue with your notebook is NOT related to old BIOS version.

Did you try to check the HDD or to reinstall the Win XP?

4 more replies
Relevance 52.48%

Hello together,
 
how to access the bios on my M92p sff?
i tried enter and F2, F1, Esc..
lenovo welcome screen only appears for a second or less.
i just want to add a ssd, 250 gb samsung evo series.
will it be found as on another pc (no leonvo) there it is shown in bios.
if starting only searching for network boot and thats it.
 
- i do not know why but in starting with original hard disk and change boot order to usb at end
and cd rom first i was able to see the hard disk in acronis recovery .. restore running.. on new ssd!
- i was able to get in bios with enter using old normal hard disk.
 
 
not solved:
by the way, how to flash bios on M92p sff and what is the newest/latest bios available?
bios date
12 24 2012
 
thx for help.
bernd
 
 
Mod:  edited Subject line with a problem description

Answer:M92p - How to access & update the BIOS

Are you using a wireless keyboard?   If so, they often don't come on-line quick enough to F1 break into the BIOS, try a wired keyboard. 

5 more replies
Relevance 52.48%

Hello together,
 
how to access the bios on my M92p sff?
i tried enter and F2, F1, Esc..
lenovo welcome screen only appears for a second or less.
i just want to add a ssd, 250 gb samsung evo series.
will it be found as on another pc (no leonvo) there it is shown in bios.
if starting only searching for network boot and thats it.
 
- i do not know why but in starting with original hard disk and change boot order to usb at end
and cd rom first i was able to see the hard disk in acronis recovery .. restore running.. on new ssd!
- i was able to get in bios with enter using old normal hard disk.
 
 
not solved:
by the way, how to flash bios on M92p sff and what is the newest/latest bios available?
bios date
12 24 2012
 
thx for help.
bernd
 
 
Mod:  edited Subject line with a problem description

Answer:M92p - How to access/update the BIOS

Are you using a wireless keyboard?   If so, they often don't come on-line quick enough to F1 break into the BIOS, try a wired keyboard. 

3 more replies
Relevance 52.48%

Hello!I have a y70-70, I bought it in the end of 2014. I am currently trying to update my bios to latest version (2015), but when I open the downloaded bios update EXE, after I click install, I get a message from 7 zip saying "access denied" and thats it.I tried to deactivate my antivirus (karspersky 2016 total security) with no succes at all.Tried to boot the system in safe mode, then I got InsydeFlash couldn't find driver, but no access denied problem.Tried to use "run as administrator", same access denied problem.I am currently using windows 10, and I'm trying to update my bios because my processor is overheating (98C) even with a cooling pad, and even tough I changed the thermal paste, which worked for like 2 months, now its overheating again and the thermal paste that I used is one of the best. Thanks in advance!

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Relevance 52.48%

I updated the BIOS on my X120e laptop to 1.17 per the Lenovo site and now am unable to access the BIOS in any way, shape or form. I have attempted all the suggestions posted here on this forum:Hit F1 during bootup, but this just restarts the machineHit F12 and select BIOS and that just reboots the systemTried the Enter key and selected the boot drive, but now my BIOS is showing literally hundreds of previous installation versions of Linux as possible selections along with the hard drive and external CD drive, no luck in getting any to workRolled back to BIOS v1.10 and the symptoms are the sameHave held the power button (with both power supply and battery out) for over 45 seconds in order to reset BIOS, no changeHave upgraded back to BIOS v1.17Swapped out original memory for more memory (yes, I know...)Any suggestions would be appreciated. I am out of warranty as of 9 months ago and I got this as a gift. I was hoping to give to my daughter for school work.Can I still contact Lenovo and plead for assistance?Kerry

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Relevance 52.48%

I have a Toshiba M400 and i was wondering how i could reset the bios password. I disabled the finger print scanner recently becuase i decided i dont need it anymore but it still asks for a bios password which i forgot. I used to just swipe my finger and it would let me boot up and all that gravey.

If you guys know how to reset the password. Either physically or through software that would be awesome.

Or if you guys know who is the bios manufacturer for Portege M400's I could probebly give them a call and ask my self.

I could send it in but I want to avoid that and leave it as a last option.

BTW this laptop was purchased in USA.

Answer:Reset BIOS password on Portege M400 - Bios Manufacturer?

You will be not able to remove the BIOS password yourself if you have forgotten it.
As far as I know the manufacture of the BIOS which was preinstalled on Port?g? M400 is......... Toshiba ;)

So you have to contact the authorized Toshiba service provider in your country and only these guys are able to remove the BIOS password which you have forgotten.

1 more replies
Relevance 51.66%

After just fixing a laptop from my neightbour, all of a sudden my own pc isn't working at all.

There was a big(?) Windows 7 update and I clicked on rebooting. The pc never booted. The screen was staying black, led monitor was orange, nothing. No startup beebs, nothing.
Fans are working though, MB led is green.

I manually restarted the pc several times but I can't even access Bios. NumLock key on the keyboard isn't responding either! I guess a corrupted BIOS?

My system:
Asus P7H55-M/USB3
iCore 3 1156 530
6GB DDR Memory
Crucial SSD M500 240GB
Windows 7 Ultimate 64bit
Geforce EN210

Any help is appreciated!
 

Answer:After Windows 7 update, no boot, can't access Bios

Can you clear the bios by pulling the button battery and then try booting? Some motherboards have dual-bios and you can restore a back up bios if you are lucky
 

11 more replies
Relevance 51.66%

I can't get the BIOS to update (to version 65CN99WW, running a much older version). When I run the provided tool the laptop just sits at a black screen and doesn't do anything. Do I have to update to a BIOS in between first? And to get to the BIOS to boot from a flash drive or something, I can't access the UEFI settings option in the advanced Windows settings.

Answer:U410 Cannot Update BIOS or Access it through UEFI

Hi a_dunker , 
 
Greetings. 
 
Similar to your issue on this article that you can follow . 
 
To those that are running Windows 8 and not able to access the BIOS, please download the BIOS update from the link below. 
 
BIOS Update for Windows 8 (32-bit, 64-bit), Windows 8.1 (32-bit, 64-bit) - IdeaPad U310, U410
 

Fix issue: BIOS and boot menu can't be accessd after windows recovery.


Install the package in Windows


 Restart computer. Press Fn+F2 enter BIOS.
Choose "Configurtion-> BIOS back flash" , set to Enabled.
Choose "Boot-> Boot Mode", set to UEFI. save and exit.
Locate the file 65cn99ww that has been downloaded.
Double click the 65cn99ww For Windows 8, you may run it as administrator by right-clicking on the icon and selecting ?Run as administrator?.
Click YES.
System will reboot and flash BIOS. During the process, you are advised not to turn off the computer.
When the update finishes, the computer will automatically reboot for the changes to take effect.
Press Fn+F2 to enter BIOS menu, load default setting-> save and exit.
Please reboot the system again.

 
You can also try turning off the PC and using the Novo button (one key rescue button left side item1 page 4)  to turn back on. This would offer the BIOS setup option from the Novo menu , Choose "Configurtion-> BIOS back flash" , set to Enabled. Choose "Boot-> Boot Mode", set to UEFI. save and exit. 
&n... Read more

3 more replies
Relevance 51.25%

Hi
I have a A500-1GL Laptop.
Yesterday, I've checked the drivers download page, just to check if there is something new. and I noticed that there was a new BIOS release.

My old BIOS:
SystemBiosVersion: 1.6
SystemBiosDate: 06/05/10

the one on the website was:
Version: 1.7
Date: 29/07/10

So I downloaded that file, and flashed the BIOS.. after the restart, I checked the "regedit". and the version was changed to 1.7 , but the date still the same (06/05/10) !!!

Now that's not a big deal - I know -, but I wanted to check the BIOS Setup (before the boot).
So, I restarted the laptop, pressed "DEL" .. nothing happened, went directly to Windows!
I tried again, with F1, F2 ~ F12.. all the same.
So how can I access the BIOS setup screen?? I tried to re-flash the BIOS again, but it keep saying that I already have the new version, so I cant flash it.

any ideas??

Answer:Re: Satellite A500-1GL - Can't Access BIOS aftre update

Hi,

> So, I restarted the laptop, pressed "DEL" .. nothing happened, went directly to Windows!
> I tried again, with F1, F2 ~ F12.. all the same.

It looks like ,,fast boot,, enabled in Bios. Read this thread, the guy Andrusito explained how he disabled it:

http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=208999#208999

3 more replies
Relevance 51.25%

Hello Mates,

My Asus G75VW was offline for 2 weeks and when it came back on there were 8 Windows updates to be done. Picked some of them>restart. There was this typical ~configuring~ message that went for 20 min or so. I thought it's frozen so I rebooted it manually. And than... nothing. Black screen. I can't access BIOS, Windows wont start either.

I tried generic reset with holding the power button but it failed.
I tried to boot from repair disk- nothing.

Any ideas?
 

Answer:Won't boot and access BIOS after crashed Windows 7 Update

Sounds like the laptops bios is corrupt. You could try and remove the battery and then push the power button for 30 seconds, then replace the battery and try to power up again
 

33 more replies
Relevance 51.25%

I just updated my BIOS with the latest available v2.62  on my Lenovo W530 and seems like I'm unable to access BIOS setup utility after the update. (Tried pressing F1 and Fn+ F1) pressing F1 seems like bringing up a black blank screen and halts there. Diagnostics utility seems to be working and all tests passed. Further more, Im unable to revert to old version as I have enabled 'no downgrade' option previously. Please Help 

Answer:Unable to access BIOS setup after update - W530

Tried draining battery (removing battery + holding on to power button) and booting up after 10-15 mins, that dint help either, im in desperate need to into BIOS setup / reset BIOS. Somebody please help  

4 more replies
Relevance 50.84%

I have an Ubuntu VM on my Thinkpad E430 I would like to occasionally use.  There seems to be a problem with allowing the VM to access multiple cores.  I have the latest BIOS according to the update utility.  In BIOS, I cannot find any way to enable/disable VT-x.  According to Oracle, features are locked or unavailable in MSR.  

Answer:Edge E430 BIOS update to allow multiple core access to VMs

I have the ability to enable/diable virtualization in my bios.  If I am not mistaken, this is one of the few computers where it is set on by default. Under ubuntu do  $ grep -E avx /proc/cpuinfo If there is a highlighted avx, it is already turned on.  Though I am not sure if this will work under virtualbox.   If you are using ubuntu anyway, why not use WUBI?  It basically installs ubuntu as a normal application in windows.  You may even get better performance that way.  

1 more replies
Relevance 50.84%

Hi!

I was able to enter XP MCE by pressing Enter key when on Welcome screen. Now I can't and must click on small image picture. Does it due to BIOS 3.8 which I set up recently or not? Can i make this option work again? Thanks a lot.

Answer:Satellite P100: After BIOS 3.8 update I cannot access MCE by pressing Enter

Hi

I don?t know if you can restore this option again but you should access the BIOS and try to set it again t the default settings.
Don?t forget to save the settings if you will leave the BIOS ;)

But I really don?t understand why you have updated the BIOS. If the notebook runs without any problems a BIOS update is not necessary!!!
So never change a running system? you know? ;)

By the way As far as I know the P100 units were not delivered with Microsoft XP MCE but with XP Home and Express Media Player or Vista

2 more replies
Relevance 50.02%

Hi guys, after a couple of weeks of super-slow bootup (1-2 hours) I decided to rollback to the previous windows 10 version. My machine is now stuck on a black screen, and has been for about 3 days! I have tried to get into BIOS or bootup options by using function keys, esc, 0 etc to no avail.

Does anyone have any other suggestions please?

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Relevance 50.02%

Hi Folks. Last summer I updated Windows 7 to Windows 10 Threshold 1 10240 on this old Asus P5LD2 motherboard based system I use for testing from time to time. I just updated it to Threshold 2 10586, and now I find I can't access BIOS boot settings anymore via the F2 key.

The only solution I can find on this refers to disabling Secure Boot in articles like this one or like this one that involves systems with a UEFI based BIOS.

Everything I can find refers to restarting Windows 10 and selecting:
Troubleshoot > Advanced Options: UEFI Firmware Settings
However there's no such menu when I go there since there is no UEFI on this old CSM based motherboard.

Has anyone run into this issue and perhaps found a solution?

Thanks for any feedback.

Answer:Can't access Asus P5LD2 BIOS after Windows 10 update Threshold 2 10586

The fast boot is the issue, even on non UEFI BIOS'.

One option is to boot up then "Restart" and on the restart you can access the BIOS.

20 more replies
Relevance 49.61%

x200 laptop - type 7454Windows XP Professional SP3 So I recently used the Thinkvantage Productivity tools to perform an "Update".  Unfortunately it resulted in a series of issues that I would have hoped that a good QA process would have caught. So it found quite a bit of software it wanted to update.  Amongst many things was flashing the BIOS to the latest firmware.  I let it run through the automated process, and clicked accept to allow the BIOS update after checking that the x200 laptop was plugged in with a full battery.  It ran through the process and restarted resulting... - display booting at VGA 640x480 resolution, 16 colors,  couldn't change from Display properties- error message about ACWLicon.exe with bad entry point in a dll I re-ran the Thinkvantage update, it found nothing to update.  Compounding this, was that Support.lenovo.com was offline in "maintenance" mode. Anyway, the solution was fairly straightforward,  wait for support downloads site to be online again, and then:- download and install the Video package for lcd/monitor adapter- run CCcleaner to clean up registry- download and install Thinkvantage Access Connections Once you did that, it was all good again.  However, would have thought that Thinkvantage Update should have installed updates in correct order in first case, and in second case after everything was screwed up, reinstalled the Video and Access Connnections drivers. &nbs... Read more

Answer:x200 thinkvantage bios update caused display, access connections issues

As the issue can be resolved by updating the display driver.
 
Kindly download the display driver from the mentioned below web link.
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/7xd158ww.exe
 
Best Regards,
Tanuj

1 more replies
Relevance 49.61%

Hello,

in the beginning of December I bought the above notebook as second hand.

The fomer owner told me that after a Windows 10 update (original OS was Win 8) the Notebook shut down and for him it was not possible to get access neither to the operating system nor to the BIOS. He said he had tried it with all known key combinations.

I have to note, that the notebook came with a non-original HDD (a 320 GB Toshiba HDD) and a non-original power supply (Fujitsu AC Adapter with 4.22A/19V).

Back at home I tried myself several ways to get access to the BIOS (pressing F2, FN+F2, F8, F12 and futher more), but I have not been successful.
Connecting the notebook with a external display gave no signal.

I already thought that I got a complete defektive notebook, although the LED on the frontside were glowing, the battery was obviously charging and the cooling fan startet. The DVD drive also blinked after pressing the power button. Funnily enough the "Num Lock" light was glowing green and I was not able to eliminate it.

So frustrated I put the notebook aside.

At Christmas I startet a second try. Again I tried several key combinations (I think the last one was Window key + Power) and sudeenly the "Leading innovation" logo came and after that a message concerning "RTC".
I got access to the BIOS an edited the date and time.
After that it was possible to reboot the notebook and to install Windows 10 with a USB 3 stick

I was full of joy and rea... Read more

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