Computer Support Forum

Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Question: Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Hey Guys,

Looking for your advice and any links if any...cheers in advance

My Situation

In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J

At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.

It came loaded with MS Win 7 Premium Home Edition - but no disks provided.
My Needs
I need/want to factory reset my PC - its starting to run slowI need to re-partition from my existing 4x partitions to just having 2
The Issues
Possibly as a result of upgrading the disk drives at time of purchase, I don't believe I have a hidden Recovery partition in order to do a System Recovery from the Hard Disk Drive - see image of my current partitions attached I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
My Questions
Do You agree that I DONT have a Recovery Partition - when looking at the partition image? I'm confused on this point coz people say its hidden!?Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)Is this where I get ALL necessary Toshiba drivers for my PC from?Does Toshiba provide a link on its site and instructions on where to get Win 7 from so I can make a recover disk??
Notes
Tried to email Toshiba support but at step 1 of their email process validation failed due to my PC being out of warranty so will call them on Monday instead
THANK YOU THANK YOU, for any help you can give big ro small

Cheers
Rick

Relevance 100%
Preferred Solution: Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Sorry the model is Qosmio X500/00X

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Hello,

I am in france and my english is not very correct, sorry.

I need your help before to buy the Qosmio X500.

I would like to know how to replace the two internal hd by 2 faster i already have.

My job is DJ and i need fast hd in my laptop.

Is it possible to transfert all the content of the original hd to my faster hd before to run the Qosmio?

Is it possible to do that before to activate windows 7?

Another question, is the quality of the sound is good through the output line ?

Regards

Answer:Qosmio X500 hard disk replacement

hello ma friend,

it is possible to trander all your original hd-date to the new hd (for example SSD).
The hd can be less than the origin one. I did it for my laptop yesterday. I relpaced the original HT 320 GB with tle Corsair 128 GB SSD.

You simply have to do some steps to get it done:
- recovery media creator from the toshiba board and make the two dvd's
- save your Data befor??© you continue (only if you can't access the drive after replace the new hd)
- put your 1st dvd to the CD-ROM an boot from this (alternative bush F12 on start and slect the dvd-boot)
- wait 1-2 h... all will be done automaticly

there is no problem if you activate the windows.

i will not get the misic award... but the signal output is well done.

kind regards
Jim from Munich

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In july 2011, I bought a brand new Toshiba Qosmio X500-102
I have been using it for months without a problem.

But for the last 2 months, it has become slower and slower, with more or less the same symptoms :
Every 20-30 seconds, the application where I am working is freezing, while the hard disk led is fully on, without blinking. Then after 5-10 seconds, the led starts blinking again and the application gets working again.

Most of the time, this occurs when I switch to another tab in Firefox, when I click on a new email in Windows Live Mail, or in the simple file explorer or Photoshop. But it can happen in most of the applications.

Strangely, I can switch to another program during this freezing time. Sometimes, I can use the other application, sometimes it gets frozen too. There is no rule.

It became worse and worse with time, and I reached a point where I am not able to work efficiently.
I thought it could be a virus, so I invested in a brand new antivirus (kaspersky) instead of the free avast.
I checked the processes, the disk activity through the performance monitor? nothing unusual that explains this disk activity freezing.

I uninstalled many programs, cleaned the computer with various tools.
No change.

So I decided to fully restore the computer to its factory state, by reformatting and installing a fresh windows 7 install from the hidden partition.

At first, it was of course much better, without any program installed. But I could notice some sho... Read more

Answer:Qosmio X500-102 : applications and hard disk freezing every X seconds slow

Hi mate

Its pity to hear that you have some problems with the performance.

I read a lot about the mentioned Intel chipset design issue and on different pages you can find details to this issue.
It seems that this issue is addressed to Intel 6 series with B2 stepping. In such case the performance of SATA ports (which are controlled by chipset) might be affected.

I tested and scanned my notebook using an small tool called ?AIDA64?.
This tool helps you to check if the chipset is B2 stepping or B3 stepping.

Many pages in the internet has confirmed that B3 stepping chipset is not affect by this design issue. So I think you should check this.

By the way: Since this is a Intel chipset, all notebook and computer manufacturers which use the Intel 6 series with B2 stepping on the motherboard could be affected?

But to be honest, in my opinion its not a hardware issue if the system needs only 1 sec to open the Explorer. In my case this is the case too and it takes sometimes much longer to open the explorer in cases where other processes and tool are running in the background.

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I have chosen to reset my X500 04N back to factory settings and the system did it's har Drive thing then openned windows for "Preparing for first time use" but has then been 'Configuring System" (Toshiba window) and rebooting for almost 2 hours now. I haven't even got to the point of entering my own details yet.

How long is this process supposed to take?

Cheers

David

Answer:Qosmio X500-04N - Factory reset, how long it takes?

Hello

From my own experience I can say it takes a really a long time and the notebook will restart very often so don?t worry, it?s normal behavior. ;)

So wait a little bit longer and drink a coffee for example. Everything will happen automatically and after this procedure you have factory settings back. Your notebook will ready to use again.

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I've got a problem with my brothers laptop.

It is an old AMS Power CD, with win. 95. When I turn it on, it begins to boot. The screen reads:
BIOS 1.23, CPU = Pentium 100 MHz
640K System RAM Passed
23552K Extended RAM Passed
256K Cache SRAM Passed
System BIOS Shadowed
Video BIOS Shadowed
Mouse Initialized

Then in a red flashing box in the middle of the screen it reads: "Couldn't reset hard disk system Save to Disk feature is disabled"

Then, "Operating system not found" below

I would much appreciate any help or assistance I can find.
 

Answer:Couldn't reset hard disk system, save to disk feature is disabled

I'd bet the harddrive has a loose connection or completely failed. If you don't know how to take it apart and check it take it to an expert.
 

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Hi! I've got a ThinkPad Edge E130. I've created a Recovery disk on my usb stick a long time ago. Today, I decided to factory reset my notebook so I booted my USB and after I pressed OK (confirmed that it will wipe out all my datas in my hdd) it said theres an error in recovery. What should i do now? I can't create another recovery disk since they only allow you to create 1. thanks!

Answer:Error during factory reset using recovery disk

Hi, syl801
 
If available on your machine, I would recommend trying to restore from the recovery partition. To accomplish this, turn on your machine and immediately begin tapping the Enter key repeatedly. Eventually. a menu should pop up, and one of the options should be to recover your system. Press the associated key next to this option and follow the prompts. The recovery should start shortly thereafter. This will return your computer to its factory state, so all programs and files added by you will be deleted, so it is advisable to back up all data you wish to save.
 
Hope it helps,
Adam





______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

1 more replies
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How to do factory reset without recovery disk and accidentally recovery drive also deleted .. My window is 8.1 single language and pre installed window

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Dear Forums, Recently, I cancelled a factory reset for my Lenovo x230t Thinkpad and did not wait for the cancellation to finish. Therefore, my Windows 7 startup file has been corrupted, and I cannot get onto my computer as there is a BSOD. As there is no cd recovery disk for this Lenovo model, I was forced to buy one for this model from Lenovo Priorty Warranty Care. The x230t also has no optical drive. Therefore, my question is this: How do you transfer files from a Lenovo Recovery CD to a USB flash drive (how big?), and how do I load it onto my broken computer (I know you have to boot from USB in BIOS)? If anyone has knowledge pertaining to the x230t model specifically, that would be even better.  Thank you,J

Answer:Creating a bootable factory reset from recovery disk for x230t

Hi Lenovouser00,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing the issue with performing Windows 7 recovery on your ThinkPad x230t.
 
I am sorry to inform you that there are no specific steps for each and every model on performing recovery process, because the Lenovo recovery process will be the same procedure on all the ThinkPad systems.
 
Please click here to visit the link where we have provided the complete instruction on using the recovery media.
 
Hope this helps!
 
Best regards,
Hemanth Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I wanna instal SSD disk (about 128G) in my Toshiba X500, it have a Intel PM55 chipset.
What SSD you recommended for me or where I can find SSD compatibility list for it?

Thanks!

Answer:What SSD disk can I use in Qosmio X500

Hi

From my knowledge an compatibility chart does not exists.
The notebook supports common SATA controller and interface.
So you can use any SSD SATA 2.5? drive?
It should be compatible? in some cases the SSD drive manufacturers provides also an firmware update if an compatibility issue would appear.

6 more replies
Relevance 100.04%

Hi,
my hp dv6443 laptop harddrive was erased by killdisk to get rid of scripts or whatever was causing the sluggish performance. The windows version was Vista home. When trying to reboot from the original disk recovery cd to get the maching working again, the err2err3 displayed at start up. I have read about creating a bootable cd with partition recovery, but have been unable to figure out how to create one. I can drop the free partition builder programs onto a cd, but I don't know how to make it "bootable". But I may be going down the wrong path. Any ideas? Is this problem fixable, or should I just throw the computer away. Thanks!
 

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I have a Toshiba Satellite C855D-S5320, not that old at all. I tried downloading a game, and then got the BSOD. I had to reset my PC, lost everything I had, but ended up starting from scratch. Now, every so often, I'm getting a message saying "Windows detected a hard disk problem. Back up your files immediately to prevent information loss...". I right clicked on the "faulty" hard drive for error checking, no errors were found. I tried HD Tune Pro, and that's telling me "warning" for health status (05) Reallocated Sector Count (failed) is in red, and (C4) Reallocated Event Count (warning) is in yellow. Does this mean I have to replace the hard drive? The computer was working totally fine until that BSOD. Now it works and all but I keep getting that error message. The laptop is not that old really, and never any physical damage, but perhaps past warranty. I dont really have anything left to back up, since I lost everything when I reset it to factory state. Any advice?

Answer:Windows Detected a Hard Disk Problem after factory reset?

 I'm afraid it doesn't sound good for that hard drive.  You could run Speccy which you can download from here
http://www.bleepingcomputer.com/download/speccy/ and look at the SMART data for your drive.    After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  
 
 For more information about the drive, you could download hard drive diagnostics form the Seagate or Western Digital web site and run them.  I've used Seatools from Seagate a good bit.
 
 If you have to replace that drive, you'll probably lose the recovery partition, so be prepared for that.  Your user guide should have info on how to create the recovery discs if you haven't already done that.
 
Good luck.

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Qosmio X500-11U

On my D drive are only 5 folders.
Folder 1 is books having a size of 3.19 GB
Folder 2 User Tosh, if I aanklik then it asks me
files will set back, size is unknown to me.
folder 3 program files, it is empty
Folder 4 programfiles (86) it is also empty.
Folder 5 WindowsImageBackup with a size of 71 GB, if I get this open
you again user tosh.

the D drive is 500 GB and I get the message disk 1 vol.
Also the upper summation together I come not to 500GB
What can I do to clean up disk space and how can I prevent the disk becomes full.

I aks the entire D drive erase I am also the recovery password?

Sincerely,

Answer:Qosmio X500-11U - What can I do to clean up disk space

Hi

It looks like the system partition C is full.
You can move the files like mp3, images or docs to D partition.
You can also run CCLeaner to clean and to remove the temporal stored files.
Its possible that there are some files/data on the C drive which could be removed using CCleaner?

3 more replies
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In my laptop "HP Probook 4530s" came without Recovery disk, Please anybody can help me send link I will download or how can I buy I will buy it.

Answer:Need a copy of Factory System Recovery disk of HP Probook 45...

Hi: If you live in the USA/Canada, call this number and order a set of recovery disks for your notebook. Have the serial number of the PC handy to give to the customer services rep. 1-800-334-5144 If you do not live in the USA/Canada, I have this old worldwide HP business PC phone directory. http://h50146.www5.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf    

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I have a Qosmio G40-108 and it works fine although the disk drive is not reading disks any longer, possibly because of a motherboard failure as I replace the drive with a brans new one and it is still not working, but my problem is this..... I have the Product Recovery Disk , I tried to copy it on a USB and reinstall the OS from the USB and the software start loading a page with the Toshiba logo asking to insert the Recovery Disk in the drive F: that I can`t no longer use as it is broken. How can I prevent the disk from asking to insert the disk in the drive F:? Are there any lines on the recovery disk so that the laptop can install from the USB without using the disk?

I managed to install a generic Windows Vista 32 bit downloaded from a website and my serial key is working with it but I really would like to reinstall the original software
P.S. Product Recovery is for Windows Vista Ultimate 32-bit and just in case there is also a serial number on the disk GMR400766ENG

Answer:Qosmio G40-108 - prevent product recovery disk do ask to insert disk

I don't have experience with this but I found interesting article about creating recovery USB - http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm

Maybe you will be able to create recovery USB stick. Check it out.

8 more replies
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I am a new player here, so excuse me if i make a mess of this. I have a Sony Vaiol laptop and am  running vista.  I haven't used it for a lot other than internet, so data etc.is limited and space is good.my problem started suddenly when i turned on pc and a black screen with the error message,"disk read error, press cntrl+alt+del to continuie."didnt do it! Wouldnt do anyuthing.Finally, I acquired legal sony recovery disks. And when the screen to choose operating system comes up, there is none so it says apply drivers and im lost, I have no familiarity with hard disk drivers so....but did bring up command prompt in recovery and through luck and lil else, i happened on chkdsk and found it to all check out but it does say NTFS not fat 32, but found no problems. Now Im dumb completely!!! Help if you can.

Answer:hard disk`??? wont reboot even with recovery disk yet all disk checks say fine.

Sony Vaiol laptop.Has problems of its own. It is not piratical to give you guidelines on this laptop. There have been many issues about how to repair and maintain it. The recovery discs should have everything you need.Here is a bit of advice, not really my own, try to sell the unit to somebody that thinks they know how to fix it. Then go buy a new or used laptop that will suit hour needs.The cost of ownership of any laptop is higher that many new users expect. Some more than others.This  may sound like a rant to put down Sony. It is not. Sony has made their own bed of nails. Look at this article from last year:Sony Vaio Laptop Recall: Everything You Need To KnowRead the article. You decide.

4 more replies
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This may be a longish post as I try to explain my problem... please forgive.

I've had my X500 for just over three months now.
It took a little while before the folder migration utility woke up I didn't know it was there after I'd done a limited copy of folders across from my old Qosmio F20. After it had woken up and I'd been able to transfer folders/files across it cleared a lot of room from the 'tiny' - I feel, 60 Gb SSD C drive.

I keep getting a message coming up sometimes, when I boot up, that the folder migration utility has a setting for me. If I open the utility it shows no folders in the 'C' drive area and folders already transfered [from first using it] in the right hand side for the 'D' drive. Text in the bottom of the utility says something like "if you have done some manual transfers then it can't do anything"... something along those lines - sorry for not being clear on that.

I've recently installed some other programs and have endeavoured each time to do a custom install to the D drive to program files [x86] folder. However, drive C is now showing low disk space at 5.58 of 59.2 Gb.

Checking the folders copies??? I thought for the programs I installed I find lots of folders/files in those program folders so taking up a lot of space.

What is the best way to free up space on drive 'C' please?

Should I manually copy the data contained in the folders [not just a 'name' ... ie; AVID... folder but possibly also in the drive C Program files ... Read more

Answer:Qosmio X500 Folder migration utility and low disk space drice C

To be honest I don?t understand why you are using any folder migration utility only to copy the data from one HDD to other.

In my opinion you should simply copy the necessary data to other partition. If you need different folders, then you can create this manually.

So I recommend always using the C partition for system only! The D partition can be used for other data like images, movies, mp3, pdf files etc?

> What is the best way to free up space on drive 'C' please?
Well, move the data from C to D but note; you cannot move installed programs.
This means that if you have install an application on C and if you move this to D then this software will not functions.
In such case you will need to install it once again on D.

3 more replies
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I was advised by a computer tech to buy a new hard drive because of issues I had with my HP pavillion s3330.
After installing I got a non-system disk error message.
After going into the BIOS to make sure it was booting my HP recovery cd from the the right drive, I ran a diagnostics test and after finding no problems an error message came up at the bottom saying - Testing: BOOT PATH, Error code: BIOHD-3.

I consulted HP who said I need to create a partition for the software to be installed to.
If that is the problem then can anybody assist me with this as I have no clue.

By the way, I'm using Vista home premium.

Thanks,

Greg
 

Answer:non-system disk or disk error - new hard drive

11 more replies
Relevance 95.53%

My Hp pavillion pc started crashing a lot recently and recovery didn't work so I told was advised to get a new hard disk which I did but now I keep getting the above error. I've been into the bios and all seems to be booting from the correct drive
The first time I tried the hp recovery disk it started to work but when it came to reinstalling the software it stayed on 0% for long so I switched off. Maybe that was a mistake. I've run a diagnostics test all passed the test but at the end it said testing: Boot path, error code BIOHD-3.

I tried putting the old drive back in and it was the same as before. But I was still able to go online, albeit until it crashed again.
HP want more money to help even though I brought the recovery discs they suggested.

I really hope someone can help, I've been told there needs be A partition before the software can be installed.

Sorry if the wording is a bit messed up, I am writting this from a mobile.

Thanks in advance,

Greg

Answer:Non-system disk or disk error with new hard drive

Have you tried to run the recovery disks again? They should automatically put a partition on the hard drive.

If it still doesn't work then there's usually one of two different possibilities:
- bad recovery disks
- other bad hardware in the system

I'd suggest running these free bootable diagnostics first: Initial Hardware Diagnostics
Then, if those tests pass, contact HP to return the defective recovery disks and get a new set.

1 more replies
Relevance 93.07%

Hi,
i'd like to know if its possible to add a second hard drive to the X500-12Q ?
i suppose the space is available but i'd like to know if the connector is here & everything
so i could just open the enclosure and plug it in.

thanks

Answer:Can I add a second hard drive on Qosmio X500-12Q?

If there is a second bay you can unscrew, then have a look inside. If there is a SATA connector, you can put another HDD in. If there is no connector, then that space was reserved for other X500 models that ship with a second HDD.

5 more replies
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I have a Thinkpad Edge 13 which has an extended on site warranty till 2013.I recently tried to create Factory recovery disks to a 16G USB drive, the tool seemed to run all ok.But when I tried to use the recovery usb stick, the latop just sits there with a flashing cursor. Tried several times including changing the boot order and even using F12 to explicitly select the USB drive. I rang Lenovo warranty support and explained the situation but they just referred me to the lenovorecovery.com site - but that is asking for nearly £25 for a set of disks!! What is the point of paying for extended onsite warranty if they cant even provide free recovery disks. I only need the disks because I think the laptop's HDD drive is buggered and I want to replace it with a SSD drive and do a fresh install! Maybe I should ask them to come and replace the HDD onsite...  

Answer:Having to pay for Recovery Disk even though the Factory disk app failed??

Hello harry66,
 
I can't help with the disk set purchase, but maybe we can get that USB flash drive working.
 
I can't be sure this applies to your case, but here's a support article about how a flash drive has to be prepared in order to boot correctly:
 
New or used USB memory keys or USB flash drives require an active partition created from within Wind...
 
NOTE: if you follow all the steps in that article it WILL ERASE YOUR FLASH DRIVE.
 
You can use a subset of those commands to set the partition active after the fact without disturbing its contents: list disk, select disk, select partition, active.  DO NOT clean or format.
 
If the flash drive wasn't formatted correctly, this won't help, but maybe setting that active flag will get it working.
 
Z.
 
 

4 more replies
Relevance 92.25%

Hi,

Last night my hard disk screamed really loudly and has now died. I get the NO IDE DISK message.
I obviously need to replace the hard disk.
Can anyone please tell me how and where to buy one. At least 80 Meg or more. Cannot find anything on the Toshiba web site about spare parts.

I live in Spain so will need to get it shipped to me.

Also does anyone know if someone can examine the old hard disk and try and rescue my data. A lot was not backed up. Such as photos and kids singing.

Thanks

jB

Answer:Qosmio E10: Hard Disk died - NO IDE DISK message

Hi

Try to connect HDD to other PC as external one. Maybe you will be able to rescue some data. Other way you can try to check HDD using sector repair tool. One of them is HDD regenerator.

Maybe after doing this you will be able to start OS again. I have had similar problem. HDD Regenerator will not repair HDD but it can be used again.

In my opinion you don?t need any special HDD and I also think that you should be able to use 100GB one. You can order it by service partner in your country or take old one in pc store and talk with your local dealer. He will advice you what to do.

2 more replies
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hello i have win 8.1 and i'm confused about the differents about these disk i mentioned.
1)can you tell me what are the differents?
if are three different disk:
2)how can create each of them?
3)where is usefull each of them?
4) can i create these disks to usb?
also i have not any installation disk of win 8.1 (my preinstalled os was win 7).i have created a windows image backup.the backup is anything from that?
5) for automatic repair which disk i will create?
sorry for my bad english

Answer:system repair disk-installation disk-recovery disk

Originally Posted by vasilis


also i have not any installation disk of win 8.1



How to download and create a bootable Windows 8.1 installation media. -> link

4 more replies
Relevance 91.84%

Hi there

I had performed a clean installation of Window 7 Home Premium (64 bit) and accidentally formated both Hard Drive using Window Custom Installation.

Windows installation went OK but the system is not reconising the 2nd Hard Drive.

Can someone please help and advise what I should do to rectify this.

Thanks a lot.

Marwon

Answer:Qosmio X500 - not recognising 2nd Hard Drive

Is second HDD recognized when you open ?Disk Management? option in ?Computer Management??

4 more replies
Relevance 91.43%

This sounds straight forward, but I can not figure this out I am new to this. I have a Etower 500 MHz with 192 mb's of memory and 4 gig hard drive. I used partition magic 3.5 to partition the drive inorder to try and install DOS and win98 and maybe linux. I am following the instructions from this web site here>> http://www.xperts.co.za/multi-boot/ I am using the disks that I made from downloading from this site referring to REUEL Boot disk this disk took me through the entire process. It all went great until I rebooted and I keep getting Non-System disk or disk error I have no disk's in the drives. I even installed win98 and all it did was go straight to windows. With in windows I could see the drives I partitioned all of them except the one that windows was actually on. I have done this again and again trying to see if I did anything wrong. Anybody know what is wrong?
Also can anyone tell me how to get free dos I can not figure out what files to download. The one that I am trying to install now is suppose to be mini dos 6.22. I am really new to dos so I am doing a lot of guessing.
 

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Ok first off I want to say I've searched and searched and searched to no avail in trying to find a solution to this I've come to the conclusion it's software and not hardware based. Let me start from the top.

I've had an older computer (HP Pavilion a408x) out of commission for a while due to a 'sploded psu. I finally get around to ordering one, install it and everything is good. I bring it back to my office and hook it up to the internet and as expected there's updates. So I up date it and after the updates are installed the computer restarts automatically (weird yes) and as it's coming back on it detects errors and runs CHKDSK. So I let it run and it gets to part 2 of 3. At this point in time my partner is really needing to print sometime and all computers print through this computer. So after about 45 minutes CHKDSK is still on part 2 at only 15%. So I'm like "screw it" and manually shut down and restart. It's at this point I get a "primary master hard disk failure" at the boot screen. Letting start up continue I get a "Stop : c000021 unknown hard error \systemroot \system 32 \ntdll.dll" At this point I realize something is delectably wrong.

Found this thread, which didn't help much. At some point the c000021 error stops and I start getting "disk boot failure insert system disk and press enter" and I found this thread, which didn't help much either. I have also been searching other sites as well.

Here's what I found ou... Read more

Answer:Hard Drive not found "disk boot failure insert system disk and press enter"

Anything would be super helpful, even if it's bad news. I just need to know if I can get this remedied or not.

Another thing I noticed is that the HDD activity light on the front of the computer does not blink or show any activity.

Thanks!

7 more replies
Relevance 90.2%

Hiya everyone,

Just a couple of queries if I may (I'm not very techy)

I've so far been unable to run Mozilla Firefox without it crashing. It seems to download & install okay but crashes 100% of the time when I try and run it. Has anyone else had this problem. Trawling round the net it seems some users running 64bit systems have this problem, although some seem to have no problems! Any thoughts suggestions would be appreciated. I'm having to make do with Explorer which came with 2 versions - normal and a 64bit one!

Secondly, my system spec said my model has two 500GB harddrives although when I look in 'computer' it seems to have 3 harddrives C/D & F - is this normal? C is windows & programmes stuff/ D is HDD recovery and F is completely free. The freespace on all the drives come to around 800GB.

Thx

Bren

Answer:Qosmio X500-116 - Running Firefox & Hard drive query

Hello

I have Satellite P500 with preinstalled 64bit Win7 Home Premium and use Firefox daily. It runs well and there is no problems at all.

HDDs:
Your notebook is delivered with two HDDs
HDD1 with two partitions (C and D)
HDD2 with no partitions

So with HDDs everything is OK.
Please note: this ?HDDRecovery? folder contains HDD recovery image and you can use it for OS installation. Do not make any changes there, don't move it or delete it. It is not recovery partition or something like this. This is usual folder with data inside. I recommend you to change properties for ?HDDrecovery? folder. Change status in ?Attributes? and set it as hidden. So it will be there but you will not be able to delete it or move on some other position.

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I had to replace my hard disk on my X41 Tablet PC and hence bought a brand new disk formatted to the Lenovo requirements..In order to restore the system, I have also purchased the 9 recovery disks from Lenovo (1-7 recovery, 1 disk the recovery and 1 the supplemental CD )I have successfully managed to installed the first disk (recovery disk) with all the tools portal. However, when I select to recover the system, it does not give me the choice of recovering the system from the 7 disks that I have.It gives me the choice of restoring it from the harddisk (and since is a new hard disk it is not there)How can I restore  my system ?Can someone help please ?

Answer:Recovery of SYstem on a new Hard Disk

I have not recovered an x41t for a while. The hard drive works best if it is empty - no partitions. You boot from the first CD and follow the instructions. It may ask you to shut it off and restart, or it may ask you whay you want to do. Different sets work differently, and it has been a while since I did that model. What choices does it give you?

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I'm having multiple issues with my HP Pavilion g6 laptop-(4yrs old)-----I've done a little research and want to "wipe it clean to the day I bought it"---what's the difference in the three? I've already saved my personal files externally, so I've nothing to lose on it. I realize it's a several step process--recommend any links? thanks much
 

Answer:Factory Restore V Factory Reset V System Recovery

Factory Restore is to the state it was when you first got it.
You will then need to run 4 years worth of Windows Updates bit by bit - don't be tempted to allow Windows to update them all in one go. Choose them in block of say 10, chronologically, restarting the system carefully each time.
 

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Hi again.

My g10-133 had the uypgraded motherboard installed by Toshiba as it had been backwards and forwards in it's first year with graphic chip problems, so they installed the motherboard with the 6200 graphics chip.

Up until recently I have installed Windows XP from one of my defunct computers as I never got anywhere with my original qosmio recovery disk as it was damaged. I recently purchased another G10 as I wanted to replace keyboard and display and it came with disks,

I have put in a raw drive. I have used the Qosmio Player Recovery disk, and this reports that it is complete. I have then installed the Toshiba Recovery Disk which has Windows MCE on it. (I now have three original copies of this). But when windows goes to start, the computer gets past the Bios and then goes quickly to blue screen of death...I have tried using break so that I can read this, but this doesn't work. I have tried more than one windows disk, but no joy. I have also got special instructions from Toshiba, which has the Qosmio updater on it, and also another disk which has some of the extra drivers.

So far I have tried all sorts and every time I go to start the laptop it crashes. The Toshiba Recovery disk has two methods on it an automatic one, and an advanced on (which I haven't a clue how to use) . The automatic one, which doesn't bring up the normal windows install, but brings up a Toshiba specific one...and it goes from 0% to 100% and completes every time.

If I use my Windo... Read more

Answer:Qosmio G10-133 - Install Qosmio Player and using recovery disk

What you need is help from your service provider who has replaced mainboard. Long time ago I heard about this and what I know is that machine must be prepared for usage: that means service must update BIOS, check memory compatibility, RAID functions are not the same, Bios, EC/KBC and DMI must be updates and rewritten. The whle notebook must be prepared to work with new hardware components.

If I?m remembering well this new mainboard has different chipset and recovery image that you try to install has actually wrong drivers inside. With other words: after mainboard exchange system drivers and the Qosmio Player need an update.

You know the whole procedure is a little bit complicated but, as far as I know, Toshiba service provider must send you instructions for Qosmioplayer update and instructions for update tool.

At the moment I cannot help you. Please call service again and ask for help. If you will not get any help there let us know.

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I am trying to reinstal XP MCE and Qosmio Player. I know Toshiba installed a new mother board in my laptop which had an updated Intel Chipset 915PM and a different graphics controller nVidia Geforce GO 6600. They sent me two new disks Qosmio Player Update V4.0.3 - V4.0.4WW cd-rom and Qosmio Update Tool cd-rom. I recently installed Vista, all was well until I went to use the USB and found no drivers had been installed. The system had been working fine since Xmas, but I had tried to use any USB devices until recently, and yes I know Toshiba doesn't support VISTA on this laptop.

When I use the Qosmio Recovery Disk I always get a message saying not enough disk space a 100mb minimum is required and it aborts. I even tried reinsatlling the XP-MCE that came with the laptop, I get so far with the recovery disk, and when it reboots I get the blue screen of death, and all it keeps on doing is trying to reboot.

I did manage to get a stand alone version of XP home edition on the laptop without any problems.

Answer:Qosmio G10-133: Re-installing Qosmio Player from Recovery Disk.

What to say dude?
Regarding the USB driver issue;
The Windows XP uses the own USB drivers and any 3rd party USB drivers don?t exist.
What you should do is to install SP2 and to update the OS to the latest state; install all patches and hotfixes available on the MS page.
Don't forget to install the Intel chipset driver from the Intel page!

Regarding the Qosmio Player issue;
The Qosmio player must be installed at the second partition and this partition must support about 200-300MB. I would recommend creating an bigger partition for the Q-player.

Please check this!

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Hello,

On my HP Windows 7 Home Premium x64 bit I have been having troubles booting it saying Bootmgr is missing ect. Since I already have everything backed up I wish to factory restore the computer. But since I can't boot the computer because of these errors I need a disk, and my computer came with none. The only thing I can load atm is Windows 7 recovery disk, but it has no options to fully factory reset. If anyone can help me find a download to a Windows 7 Home Premium x64 bit factory reset disc I can burn on my blank disc, I would be very much obliged.

Update: I tried to use the HP website but I couldn't find any disk.

Answer:Factory Reset Disk for HP

Hello 121699, and welcome to Seven Forums.

If you have not already tried, you might see if the tutorial below may be able to help fix the "Bootmgr is missing" message.

Bootmgr is missing - Fix

Hope this helps,
Shawn

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Question: factory reset disk

i have a tiny comtputer, which came with windows xp preinstalled on it, all i have is a factory restore disk which puts the computer back into its original state, 3.5 gigs are set by on the computer for the restore, would it had of been possibe for a worm to infect the hidden memory in the computer that stores the information for the restore?
 

Answer:factory reset disk

Anything's possible, you have to be more specific as to why you suspect this has happened.
 

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I ran out of space on my factory 320gb interal hard drive, and replaced it with a 1tb drive. This model does not have an internal cd/dvd drive - so I've tried loading the recovery disk with my external cd/dvd drive. It appears to load files briefly, then either gives me one of the following messages : NO BOOTABLE DISK, PRESS ANY KEY TO CONTINUE or a command box saying NO DRIVE FOUND I put back in my orignal hard drive & get the same messages upon recovery. Help!

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My hard drive is about to die I suspect, so I am replacing it soon. However I don't have the original Windows cd, only a recovery disk from the manufacturer. Can I install this on a new hard drive?
 

Answer:Using a recovery disk on a new hard drive

Yes, you can, but the new disk needs to be at least as big as the old one or it may not work. If the disk is larger you may find there is unallocated space on the new disk, which you can then use for another partition or to expand the main one into.
 

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Hello everbody, a reluctant famliy computer fixer here,
so here's the story-
we have a Gateway GM 5474 desktop computer that had the hard drive fail,
here are the computer specs that I started out with:

ProcessorAMD Athlon™64 X2 6000+, 64-bit dual core processor

Operates at 3.0 GHz
2 x 1024 KB L2 cache
2000 MHz system bus
Chipset: NVIDIA® GeForce® 6150SE
MemoryInstalled: 2048 MB DDR2, 667 MHz, (PC2-5300) dual channel memory (two 1024 MB DIMMs)

Expandable to: 4 GB (4 DDR2 DIMM slots)

Hard Drive: Western Digital Caviar Blue500 GB, 7200 RPM, SATA II hard drive


Optical Drive: DVD ±RW, 16X super multi-format dual layer drive

Write max: 16X DVD±R, 6X DVD-RW, 6X DVD-R DL, 8X DVD+RW, 8X DVD+R DL, 12X DVD-RAM, 48X CD-R, 32X CD-RW
Read max: 12X DVD-ROM, 12X DVD-RAM, 48X CD-ROM
Video: NVIDIA GeForce™ 8500GT 256 MB

DirectX® 10 and Blu-ray™ / HD DVD™ capable
One DVI-I port with HDCP
One HDMI port
One S-Video port (includes DVI-VGA Dongle)
AudioIntegrated 8-Channel (7.1) High Definition AudioNetwork SupportIntegrated MARVELL 88E8056 10/100 Ethernet

Modem56 K ITU V.92 ready fax/modem

Power Supply400 watt

VideoNVIDIA GeForce™ 8500GT 256 MB

Read max: 12X DVD-ROM, 12X DVD-RAM, 48X CD-ROM
http://support.gateway.com/s/PC/R/1009568/1009568sp2.shtml

I took that hard drive out and replaced it with a

Western Digital Caviar Black 1TB Internal Serial ATA Hard Drive for Desktops

1TB maximum storage capacity
Serial ATA interface
Data transfer rates up to 3 Gbps
72... Read more

Answer:Solved: hard disk replcemnt reloading vista mc from recovery disk

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Hello,

I took my SSD off my tower and took it as external drive during my holidays.

I had to access my own files from another Windows 10 machine.

When browsing to my user folder, I was asked to take ownership of the folder to access files (so easy!). I knew it was risky but I had to access those files.

Back to my tower, I could log on but many things weren't OK : no wallpaper, no search, Firefox and Thunderbird would not load profiles...

I could take ownership back browsing APPDATA and other subfolders but many problems still remains.

I suppose it should be as simple taking ownership back as it was answering "YES" on the other machine but how?

Many thanks.

Answer:Reset user folder rights after using system disk as external drive ?

I'm about to do a "Replace all child object permissions with inheritable permissions from this object" on my user folder but AFAIR this takes a long time whereas it took no time to take control of the folder of the other machine so is it really the same kind of operation ?

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Hello,

I took my SSD off my tower and took it as external drive during my holidays.

I had to access my own files from another Windows 10 machine.

When browsing to my user folder, I was asked to take ownership of the folder to access files (so easy!). I knew it was risky but I had to access those files.

Back to my tower, I could log on but many things weren't OK : no wallpaper, no search, Firefox and Thunderbird would not load profiles...

I could take ownership back browsing APPDATA and other subfolders but many problems still remains.

I suppose it should be as simple taking ownership back as it was answering "YES" on the other machine but how?

Many thanks.

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Hi, I have recently purchased a desktop running Windows 10 and have a query about creating recovery files which could be used in the event of a hard disk failure when the disk needs to be replaced. (Hopefully this won’t happen but I want to be prepared just in case!).
In the past desktops I have bought have always either come with recovery dvds to restore the machine to its factory settings or there have been instructions as to how you can create these yourself. However this isn’t the case with my new Lenovo machine.
I have found some general instructions on the web to create a recovery drive (via Control Panel -> Recovery -> Create Recovery Drive) and then ticking the “Back up system files to the recovery drive” option which seems very straightforward. However being a non-techie I just wanted to ensure that this process would create a recovery drive that could be used to recreate my machine to the position it was in when I took delivery – ie with Windows 10 installed along with all the associated system files and delivered programs including drivers, Lenovo specific files etc (listed via Control Panel -> Programs and Features -> Uninstall or change programs).
If so would this mean if the worst happened I would simply replace the hard disk and boot up using the recovery drive and then have the machine as it was when it was shipped? (I take regular backups and would be happy to reinstall any additional software I have on my machine).
A... Read more

Answer:Windows 10/System Files Recovery - New Hard Disk

the recovery drive gives you a clean install of windows 10 minus any extra drivers not already built in to 10
easiest way to back up is to take an image of the drive using something like Macrium reflect free. and make the recovery disc to use to boot the image from.
do this with the machine as new and keep the original image.
Take regular images delete older ones and if the machine fails you can retore the image and the machine is as it was systems programs data and all.
you can even restore an image to a new drive if the HDD fails.

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Hello Members!I have a Windows 8 OS backup on a Pen-drive & mine is a branded PC from HP~ AIO make.Is it possible to format the entire Hard-drive to reclaim the Space used by Recovery Image desk (D:)? Can someone please help guide me on how to format an entire Hard-drive (both C: & D:) in context to an HP Desktop environment?Help will be sincerely appreciated.Thank you.

Answer:Is it possible to recover the Hard-disk space utilised by Recovery Disk(D:)?

Yes. But not-recommended.The recovery partition  is the only way you have to repair your system in the event of a failure. The computer makers now want you to use that recover if ever a major failure makes your computer unusable. If you need more storage for your photos and videos, consider these methods:A. Use DVD discs to store photos and videos.B. Use a cloud service to save your most important information. C. Purchase in economic external hard drive for extra storage.It would be a b ad idea to format our hard drive unless there was something urgent.

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Hello,

I have started using my nice new Satellite T110-12. How can I create a recovery disk?

Why there is a frequent message about vibration has been detected, hard drive head disk has been moved to a safe position? Is there something wrong? Should I return it before the week is up?

Please answer, many many thanks!

Answer:Satellite T110-121 - Question about recovery disk and hard disk

Hi LindaMon,

> How can I create a recovery disk?
What about reading your user manual?
You need an 8GB USB stick for creating a recovery medium and preinstalled Toshiba recovery disk creator.

> hard drive head disk has been moved to a safe position?
Yes, that?s normal and everything is ok with your notebook. Your HDD will be protected by HDD/SSD Alert utility that is a nice feature from Toshiba to avoid head crashes and can enhance the life of internal HDD.
But yoou can disable these notifications if you want. ;)

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Hello Members!I have a Windows 8 OS backup on a Pen-drive & mine is a branded PC from HP~ AIO make.Is it possible to format the entire Hard-drive to reclaim the Space used by Recovery Image desk (D:)? Can someone please help guide me on how to format an entire Hard-drive (both C: & D:) in context to an HP Desktop environment?Help will be sincerely appreciated.Thank you.

Answer:Is it possible to recover the Hard-disk space utilised by Recovery Disk(D:)?

Yes. But not-recommended.The recovery partition  is the only way you have to repair your system in the event of a failure. The computer makers now want you to use that recover if ever a major failure makes your computer unusable. If you need more storage for your photos and videos, consider these methods:A. Use DVD discs to store photos and videos.B. Use a cloud service to save your most important information. C. Purchase in economic external hard drive for extra storage.It would be a b ad idea to format our hard drive unless there was something urgent.

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I want to restore my system to factory default. I saw that it has a partition with a folder named HDDrecovery and I have also burn the 2 recovery DVDs.

I have another laptop and I am able to restore it to factory default without DVD disks.

Is this possible with my X500 or I have to do it with the disks?

Answer:Qosmio X500-110 - How to restore to factory settings?

Hi

You can use both options to restore factory settings! ;)

The only little difference is that the HDD recovery options wipes only the first partition of your HDD and the Toshiba recovery disk the whole HDD ? That?s all!

Furthermore the recovery disk is necessary if you exchange your HDD or you delete the HDDrecovery folder for example.

I hope I could help you and in your user manual you can also find more informations about this procedure. I hope you are satisfied with the Qosmio X500, I want it too! :)

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Hi all,

I have messed up my default Windows 7 64bit system desinstalling Ubuntu (it was a dual boot with GRUB). Now my system won't boot. I have repaired my partition table using Linux tools and thus can access files on each partitions (SYSTEM ; WINDOWS and RECOVERY) which was not the case before.
So I consider this task done and ok.

But I don't remember which partition was tagged as BOOT ; hidden or whatever. There are 3 partitions on the first HDD which are SYSTEM ; WINDOWS and RECOVERY

- Are they all PRIMARY partitions (I guess so)?
- Is SYSTEM partition hidden?
- Which one is the boot partition (SYSTEM or WINDOWS)?

At this time when I use recovery CD, it detects Windows 7 on the D:\ drive instead of C:\

Excuse me for English, but this is not my native language
Thanks

Answer:Re: Qosmio X500-10W - How to restore factory partitions?

hi,

Installing Ubuntu on your computer as the 2nd Os, you moved recovery partition. Generally speaking, it's not available anymore I hope, you have made a recovery disk before partitioning. Otherwise, you can order [Recovery disk|https://backupmedia.toshiba.eu/landing.aspx] from Toshiba for money or get Win copy disk to make a clean instalaltion, all Toshiba drivers you can find:

[European Toshiba Driver Page|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]

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I was given a Pavilion zd8000 17" laptop, need to reset back to the factory setting without CD's.  System restore only restores to a certain point.  I want a new and clean installation.

Answer:factory reset XP home ed without disk

If you don't have a recovery partition (usually you'll get a prompt before Windows starts loading alon the lines of "press F12 to enter system recovery") you'll need the original install media.  If you don't have that, you'll probably need to contact HP, or failing that buy a new copy of Windows.

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E627 will not start Windows has an error code, want do a factory reset , how can I do it without a disk?

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Hi I don't know much bout laptops but mine won't let me fac reset it without a disk it a win7 any help dell laptop don't know where to find serial number
Service tag= 3B2JBF1 window7 home prem for refurb PCs
 

Answer:factory reset for win7 without disk

Can you provide us with your computer manufacturer and serial number or service tag number.
 

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Hi, I recently bought a new HP Probook 455 G3, and I was trying out some of the preinstalled software (so that I could restore the laptop and know which bloatware to remove).  After trying out the HP Client Security Manager and setting up HP Drive Encryption, my laptop became slower than the 6 year old laptop I bought it to replace and I found the HP Drive Encryption which seems to be based on 'Windows 95' very frustrating to use.   I therefore made what I now assume was an amatuer mistake and decided to restore my laptop to its original factory settings so that I could start over again.  More stupidly one of the very last things I did was delete the Drive Encryption backup off my usb stick... After restoring, the HP Drive Encryption still appears when I load the computer but now it doesnt recognise my password or any of the answers for my security questions, so I cant get past that screen.  I do not care about losing any data on my hardrive, as there was no personal documents saved.  So is there anyway I can wipe my hardrive and restore it to the factory settings? Or am I going to have to buy a new hardrive?  And will this then mean that I will no longer have windows 10 and have to buy that again? All help will be greatly appreciated!

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i need to clean my toshiba laptop i want to reset to factory settings with out the disk can i do that and how do i do it

Answer:how do i reset my toshiba to factory without disk

Make sure you have the laptop connected to AC power & all external devices (mouse, keyboard, external drives, etc) are unplugged. Completely shutdown the laptop, press & hold the 0 (zero) key, then restart & follow the instructions.All your personal files & any programs you installed since the laptop was new will be lost.message edited by riider

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I recently restored my system to restore point set prior to a failed upgrade to W10 . The restore was "successful" but then... When I boot up, I get normal login but when I enter my password system tells me it is setting up my desktop??  Then it stalls in never never land. When I  boot in safe mode I get my normal desktop but not much works including networking. Most anything I try yields an explorer  error message that the file or resource cannot be found, etc.  Curiously I can open any PDF file with Acrobat and I can even browse and load  other PDF files on the hard disk from within acrobat. I ran boot log and in fact most of the the drivers other than sysroot... did not load. I tried all of the repair options provided by HP and microsoft without success.  So I decided to restore using a set of disks I dutifully prepared when I recently moved my system.  Unfortunately the restore from disk option cannot find the boot file on disk #1.  When I put the disk in another machine I see a normal set of foders including one named "Boot"??I REALLY want to get my system back to what I had when I exeuted  the restore to restore point!

Answer:System Restore issues Recovery from recovery disk set disk#1...

Be sure disc 1 is clean and no scratches and try again,

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Hi,I bought a SSD hard drive, and I was wondering if I could use my recovery disk on it. Or can I only use the recovery disk on the same hard drive? I also bought 4 gig of faster ram. But when I open up the back there is only one slot of ram. Is it possible to upgrade both slot? Thanks

Answer:T510 Recovery Disk on different hard drive

Yes, you can use it on your SSD. I did.

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My hard drive failed so I bought a new one and plugged it in.I have recovery disks so inserted the first one in the cd/dvd drive and turned the computer on.Recovery Manager launches fine with the 2 options:"I need help immediately" "Factory Reset" (highlighted) and "I'd like to take precautions" "File back up program" (in grey)I have a wireless keyboard which works (I was able to access the bios menu) but I can not find a way of starting Factory reset. I tried enter, tab etc... nothing works.Can you tell me which key need to be pressed to start the Factory reset? Thank you.

Answer:disk recovery after new hard drive instal

Hi: In order to boot from a DVD, you need to change a couple of BIOS settings. See the info below for what settings to change. https://support.hp.com/us-en/document/c03659945/ Then normally, you restart the PC, tap the ESC key to get the menu of options. Then select the F9 boot options menu, select the DVD drive from the list, and hit the enter key. Then watch the screen for further instructions.

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I had to buy a new hard drive because mine died after being very slow for a week, so my question is can you reboot from the recovery disk that the laptop told me to make after replacing the hard drive?

Answer:new hard drive can you reboot with recovery disk

After you purchase a new hard drive and replace the old drive with the new one... you must use your HP Recovery Media to return the computer to a factory like state. Next, insert disc #1 and boot up the compute. You may have to select "boot from optical" or similar to boot from the CD/DVD drive. After the computer is in recovery mode, please follow the prompts. If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation

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I am working on a HP Envy 17 Notebook PC Model J9K00UA#ABA, the hard drive crashed and I don not have the recovery media.   Is there a way to download the correct build for the laptop?

Answer:Hard Drive Crash / No Recovery Disk

No. HP no longer has very many Windows 7 recovery disks let alone Vista and there has never been a place to just download the recovery media. on eBay they are selling an OEM Vista recovery DVD without a Key Code. If yours is still legible this is $8.19: http://www.ebay.com/itm/WINDOWS-VISTA-Basic-Home-Premium-Ultimate-32-64Bit-ReINSTALL-DVD-wHD-Drivers...  But I looked up your laptop and it seems it had Windows 8.1. Please clarify as an 8.1 disk can probably be provided by HP or even downloaded from Microsoft.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

2 more replies
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I am in need of some help about hard drive failure and using a recovery disk. Not sure if this question has been answered or not but figured I would give it a shot.  I have a HP Pavilion dv5-1235dx that was running Windows Vista 64 bit. Unfortunately, the hard drive failed and I do not have any Windows Vista disks to help reinstall, and I also do not have the Windows Vista product key located on the bottom of the computer because it was rubbed off. I already have the new hard drive. So what I am wondering is, if I were to order recovery disks from HP is that all I will need to order? Or will I have to find a vista product key from somewhere else? Or how many different disks will I need to purchase? Just looking for the right path to take here. Thank you in advance. 

Answer:Hard Drive Failure / Recovery Disk

@chowww Hello;Allow me to welcome you to the HP forums! Order Recovery Media from HP for your PC is not an option because HP stopped carrying Vista media a long time ago. Since HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/ But ... don't be surprised if they also no longer carry it.Before using the media, read through this: http://support.hp.com/us-en/document/c00006110Good Luck

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i recently took 2 hdd out of a pc, because the pc doesn't work. But i want to acces these 2 hdd to recover the information, how do i do it? much help is appreciated.

Answer:hard disk drive information recovery

The best method would be to hook them up in a working machine jumpered as a slave drive.This will enable you to see the drive and it's contents when you re-boot in Windows Explorer and you can copy/burn to your heart's content.On the back of the HDD's you will see a set of 10 or 12 pins next to the power connector...Visit the drive manuf. site to find the jumper settings but they are usually on a small diagram on the drive itself.Once the jumper is set you need to check the jumper on the drive in the machine you are installing it to. Some need to be set to master/w/slave for this to work.The master drive should be connected to the end of the IDE connector which is the flat ribbon cable with the slave drive(the one you want to copy) on the middle connector.Make sure all connections are snug, take your time and don't force anything and you should be good to go.I suggest only doing one drive at a time. And when you go to do the second drive do a few re-boots after disconnecting the first drive and before connecting the second drive with only the master on the working machine hooked up.This prevents the BIOS from gettting a drive swap-brain fart...Good Luck and let us know how it goes.

1 more replies
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Hard Drive crash 2nd time. Installed new hard drive, will not boot from recovery disc.I had trouble with-in 6 months, would not boot. Retried weeks later, seams ok(over a year ago).Then 2 months later, hard drive crash, installed new hard drive, no problem. Now, hard drive crashed a couple days ago, installed new one, will not take recovery disc. Toshiba, said replace hard drive again, so I did. Still will not take the recovery disc. I tried F2 to boot from disc, will not work??? Dvd player is running, hard drive is running, and on the F2 screen see's hard drive(WD). Screen reads: Yukon PXE V5.16.1.3 (20060811) (C) copyright........... Pre-Boot execution Environment (PXE) V2.1 (C) Copyright Intel Corp PXE-E61: Media Test Failure, check cable PXE-Mof: Exiting PXE Rom Operating system not found Did a virus get ahold of the bios, (Reasigned???) Can I get into Dos to exacute? Please help, Peteedited by moderator: to make more clear

Answer:Recovery disk won't boot from new hard drive

Think your computer is trying to boot from the network card (PXE)try to disable network boot from the bios menu (f2 on bootup)

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Hi FolksDoes anybody know if you can partition a hard drive by using recovery disk? A friend has a Time computer with XP on a recovery it, he has would like to partition his 120gb hard drive. Also would he has partitioned the hard drive will the recovery disk revert it back to a single partition. Any information AppriciatedMat2

Answer:Partitioning Hard Drive Using A Recovery Disk

You cant use a standard recovery disk to partition a drive. You will need one of the below programs (there are obviously others)BootIT NG click herePartition Magic click herePartition Commander click hereRanish Partition Manager click hereYou will need to ensure you leave the tiny partition that the reload disk will use alone.

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So my neice called me a few days ago and asked if I could stop over and chek her computer out.   When trying to start the pc she was getting a no bootable device found.  After doing the usual troubleshooting and a few unusual ones, I concluded the drive is dead.  The PC is past warrenty so I ahve ordered a new hard drive for her but there is still one small problem.  She has no backup disks.  She doesn't think it came with any disks and with a dead drive, the recovery partition is out of reach. Does HP have any options to help her out in a situation like this such as downloading or ordering the original set up files?  Another thing she is concerned about is her personal files.  Pictures, saved games, other documents.  Does anyone have any crazy tricks for recovering files from a dead disk?  I pulled it from the PC and installed it in an external enclosure and tried a couple different pc's with Windows and 1 with Linux and nothing.     

Answer:Hard drive crashed and have no recovery disk

From the specifications for her notebook:HP Recovery Manager: Recover, restore, and create recovery media for, your PC.; HP Launch Box: Group key apps in the taskbar for fast launch and customize your own. It was delivered from the factory with the ability to create recovery media. Unfortunately, she did not create any or forgot to do it. HP does not provide downloadable recovery media. If the hard disk crashed, recovery solutions are usually quite specialized and expensive. The cost of professional recovery would exceed the value of her notebook from even when it was a new product in the box. Normally, I would suggest using Computersurgeons.com. Unfortunately, they do not sell recovery media for her notebook. Because the notebook is past the three-year release to market point, HP no longer sells or stocks recovery media for her notebook. If the twenty-five character license key for the operating system is still visible on the Microsoft certificate of authenticity, you may be able to use a downloadable ISO from Microsoft to reinstall Windows 7. Use the following Microsoft link.Use the following Microsoft link.https://www.microsoft.com/en-us/software-download/windows7 Recovering files from a crashed disk:Take a read of the following article. There is no success guarantee. That is why I have a NAS on my home network for the three of us.http://www.popularmechanics.com/technology/gadgets/how-to/a3086/hard-drive-recovery/

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Hey guys,

I'm looking to format my hard-drive and re-install windows 7. I have the windows 7 discs, but I have recovery disks that i hear alot of people talk about? My PC was custom built, so i dont have any manufacturer hidden recovery (like HP, Dell etc)

I'm assuming you cant just re-install windows by putting the disks in and wipes the HD as you do it?

I'm a bit of a newbie sorry!

Thanks,

Jay

Answer:Formatting hard drive without recovery disk?

  
Quote: Originally Posted by jaytheman


Hey guys,

I'm looking to format my hard-drive and re-install windows 7. I have the windows 7 discs, but I have recovery disks that i hear alot of people talk about? My PC was custom built, so i dont have any manufacturer hidden recovery (like HP, Dell etc)

I'm assuming you cant just re-install windows by putting the disks in and wipes the HD as you do it?

I'm a bit of a newbie sorry!

Thanks,

Jay


Hi Jay,

Please let us know how did you make these recovery discs for the system. If you have taken a system image backup on the disc when you made the system first then it should work fine.

If the disk is fine boot the system to one time boot menu by pressing F12 key in most systems. Boot the system though CD drive and follow onscreen instructions to complete restoring the system.

Also, I understand you are aware doing the restore would delete everything stored on the system.

Check this link as well which might be of help to you:

Clean Install Windows 7

Keep us posted with the results so we can advise you further.

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My hard drive died called hp they sold me recovery disk and said i could use them to install operating system on new hard drive It did not work called them back and said if i buy a plan for $45.00 dollars they would tell me the secert of reinstalling my OP with the recovery disk Can i use the recovery disk to install on a new hard drive or is HP scaming

Answer:will HP recovery disk work on new hard drive?

http://h10025.www1.hp.com/ewfrf/wc/...

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I had to re-install my 'operating system' windows 7 dvd today and as my laptop was completely cleaned up presumed I also had to reinstall my 'drivers and utilities' disc which also came with my laptop. When I inserted the drivers disc there was no instant start up asking me to download to my laptop as there had been with my operating system disc and as there were so many files I had no idea which if any i had to download. So, I went onto the Dell support website and downloaded all drivers recommended for my inspiron 1545 laptop (14 downloads in total). Anyway, as you have probably guessed I have no idea about these things, so do not understand why i was even doing this, i am clueless. So now, (presuming this is the cause), my c recovery hard disk drive is full (3.80MB full of 14.6GB) and i am unable to download anything. Problem is i have no idea what I can keep or delete and i was unable to compress the files or create more c drive disc space through system restore - configure (as advised by another user).

Can anyone please help??? Remember I am a dummy so please explain in plain english!! Thanks in advance

Answer:Hard disk drive recovery c full - help!

Hello niccih and welcome to Seven Forums. First, I'd like for you to double check some info. You state, "...my c recovery hard disk drive is full (3.80MB full of 14.6GB)..." On most Dell computers the internal hard drive is divided into 3 partitions. One is the recovery partition. This is around 12 - 15GB and contains the exact image of how your computer left the factory. Another partition is usually called Healthy (or perhaps something else that makes no sense) and is 100MB. This is the boot loader partition that lets you start (boot) the computer whenever you hit the power button. And the last partition is called C: NTFS which contains everything else you've put on the hard drive like photos, files, programs, etc.

Did you mean to say your recovery partition is using 3.8GB out of an available 14.6GB? It takes (approximately) 1000MB to equal 1GB. If you only have 3.80MB being used out of 14.6GB there's no way your partition can be full, let alone the entire hard drive. Can you post a snip or screen shot of your disk information? From the start menu type in "disk management" (without the quotes) and then click on create and format hard disk partitions.

You also said you used your 7 dvd to reinstall your operating system and your laptop was completely cleaned. That sounds like you might have erased everything on the hard drive (including the recovery partition.) If that's the case then you should have only 2 partitions: the 100MB boot loader and the C: N... Read more

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I have lost my recovery disks and now the hard disk of my laptop also has some problem and unable load win XP.The laptop bought in 2008 how can I get my recovery disc and pre intalled disc partition for Win XP. Sivakumar.

Answer:Hard disk damage and recovery disk lost

Sorry that i have to said but XP is by far no longer supported.  This meens that you can't find anything for XP and special Recovery or ready disk for XP! only 3rd party websites that are not recommened to use. Or Buy Windows Licence / or even more better to buy new laptop us any way your laptop is too old

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Hello,

I just purchased my new laptop Satellite.

I have owned one of these pups before and so I know that the Toshiba recovery disk is a ghost image.

What I have done is wiped the hard disk clean as this was a show room piece from circuit city and couldn?t trust what was on there.

I am going to be putting Ubuntu on the laptop. I want to put Vista on a virtual machine.

As you can imagine, the virtual machine would have significantly less space than the actual size of the hard disk (200 gb) but of course large enough to accommodate the install of vista and all of the Toshiba goodies.

With that all said, will the image cough, hang and not allow me to install at the point of installing the ghost image because of the different size in space? So say the laptops hard disk space is 200 gb but I only allocate 50gb to the virtual hard disk.

Now I do have a legit business class version of vista from my schools Microsoft program, but I would like to use the home premium that came with the laptop and use what Toshiba had provided me.

So, will it work, or will it not?

Thank you for your input.

Answer:Is the recovery disk sensitive to hard disk size?

Wait a moment.
Do you want to install recovery image on Virtual machine? If I am remembering well somebody here has already tried to do something like this but without success. I am pretty sure this will not work.

As far as I know new Toshiba notebooks are delivered without recovery media and everyone must create own recovery DVD. Have you already created your copy of recovery CD/DVD?

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Is it possible to create the recovery media on an external hard disk instead of using USB flash drive or optical media?

I've been getting errors while creating the the recovery media on optical drive.

Thanks!

Answer:How do I create a recovery disk using external hard disk?

Hi

As far as I know it?s impossible to create an Toshiba image on the HDD?
You need to burn the image on the disk (DVD).

Greets

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Hello,

I have recently restored my toshiba laptop back to factory settings(out of the box option).

However i can still see old services(services.msc) that were there previously.
And they are stopped. I thought it should remove everything.

Is this normal..
How do i completely restore to out of the box. e.g blank canvas

Thanks
S

Answer:Restoring Qosmio X500 to factory settings - old Services are still there

Hi

The Toshiba recovery option sets the notebook?s OS back to the same state like at the first day of purchase.

This means that you will get the notebook with preinstalled Toshiba image.

The Toshiba image contains the Windows OS, Toshiba Tools, Utilities, drivers and 3rd party software like Win DVD or Office for example?

Restoring out of the box does not mean that you will get a clean Windows OS? you know?

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While attempting to do a full system recovery on my Compaq Presario 6000 (running XP), Disk 1 loads fine but when prompted to install Disc 2, the CD drive will not open. This seems to be a software problem as I can get the drive to open fine prior to loading Disc 1. The System Recovery Discs are the originals that came with the system when I purchased it in Nov, 2002. Can anyone help?

Answer:System Recovery: CD drive won't open for Disk 2

This is HP/Compaq's problem. They insist on NOT giving you an actual XP disk. That's becasue they have a deal with Microsoft: No actual XP CD for the users, big discount on the XP software for HP/Compaq. It's the old story: You get what you pay for. So, you're the one stuck with a machine that you can't use like you should be able to, and HP/Compaq is the one laughing all the way to the bank.

What to do?

IF it's a defective CD, you should be able to get them to mail you a replacement copy (asuming it's still under warranty, naturaly). You just have to pester them with enough complaints, that's all.
Now get on the HP/Compaq site and make like a sqeaky wheel; Sooner or later, they'll give you some grease.

This may just be really bad programing on Compaq's part (wouldn't be the first time) so it may be worth your while to investgate other avenues as regards installing XP. You may be waiting a while (as in, years) before someone at Compaq wakes up and decides to provide a fix for this... if ever.

(In case you didn't know, HP owns the Compaq brand name.)

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I have the Lenovo y50-70 Touch gaming laptop. I have been trying to restore this stupid SLOW POS to factory setting for awhile now. But can not locate the restore disk (or whatever it's called) and have no disk to create a new one. Is there downloadable drivers that can be used once the restore is done? Or some other way to do this? Also does this company have live chat that could help me? 

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I have the Lenovo y50-70 Touch gaming laptop. I have been trying to restore this stupid SLOW POS to factory setting for awhile now. But can not locate the restore disk (or whatever it's called) and have no disk to create a new one. Is there downloadable drivers that can be used once the restore is done? Or some other way to do this? Also does this company have live chat that could help me? 

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Hi, I have a Compaq Presario CQ58 with no recovery disk is there anyway i could reboot my notebook back to factory settings? i have tried everything i can think of, probably doesnt help im useless with technology. thank you in advance!

Answer:Factory reset, windows 7 with no boot disk.

Hi,  Have you tried tapping away F11 key as soon as you power on laptop, and enter recovery console. From here you should be able to do factory reset if your recovery partition is intact or not corrupted.No other way I know of getting it back to factory configuration other than by ordering HP Recovery USB directly from HP support for a cost of ~$60If your laptop came with Windows 7 from factory and you can clearly read all 25 characters of product activation key from COA sticker, then you can try clean install of Windows 7 (with the same edition that came from factory), by following the suggestions from Paul here in this thread: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/want-windows-7-back/td-p/592555...You can download additional drivers from HP support pageRegardsVisruth

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When I am trying to factory reset an Emachine e525, I receive an error that says I don't have enough disk space? Shouldn't a complete factory reset wipe out all info on the hard drive?Windows Vista/e525

Answer:not enought disk space to factory reset

Some companies have an odd restore. They actually save your current computer to a folder. There may be a way to not make that folder. It should be in the program instructions or owners manual. Text, talk, drive...CRASH.Hang up and drive @#$%^^

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I just got a Eee PC Asus note book with windows 7. Lady i got it from did not give me a disk and I would like to factory reset it to make it my own. there is also stricked internet blocks due to her having children and i would liket to restore it to full factory use. i need to factory reset without the disk.edited by moderator: Removed e-mail address (T-R-A)

Answer:asus factory reset netbook without disk

First, I've removed your e-mail address (to prevent you from being spammed; we don't communicate via e-mail on this forum). While you don't specify which model of Asus machine you have, you may still find something of use here:http://en.kioskea.net/faq/4162-rest..."Channeling the spirit of jboy..."

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Hi, my hard drive from my Acer Aspire M7721 , Winsdows 7 home prem OA crashed.I do have the recovery DVD made when i bought the pc.I have bought a same size hard drive and tried to use the recovery dvd's, but they do not start.On a forum it was written that these dvd's need to use a partition on the old (dead) drive and that the only solution was to download a iso copy from digital river software. The installation went all right and key was accepted, but after 2 days this MS warning came that the key was not accepted for activation.  I went to the register process and had a talk with a operator who said it was not possible to use this key and the only solution was to buy a new product.  Is there ANY way i will be able to use my recovery disks to get my 'own' windows 7 back, and use they key which came with the PC?I have as well a Ghost image which i made after all the updates were installed. (Hiren Boot 9.8). I tried to recover from the ghost image which just gave a error.  Thanks,Pia 

Answer:Acer recovery disk on new hard drive do not start.

Hi.. If you are using the recovery DVDs of this Acer Aspire M7721, it will not ask you to enter the product key, as it's the OEM WIndows and the product key is embedded on the DVD. To fix this issue, you may format the hard drive and try to install Windows using the recovery DVDs once again. Again, the computer will not ask you for the product key. Note: Formatting and installing Windows will cause data loss. Make sure that you backup the data before you format the hard drive.

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 I installed a new hard drive after my old hard drive failed.  When I insert my boot disk, the "Windows is loading files" screen comes up, followed by the "Starting Windows" screen.  Then the Lenovo Thinkvantage product recovery screen comes up.  screen comes up.  When I get to the screen that prompts me to "insert the Product Recovery Disc 1 into drive D:" I click "yes."I then get a prompt that says, "The DVD you are using is not the correct DVD. Insert the correct one."  This is the only boot disc I have.  I reinstalled from this disc several months ago with no problem. Does the problem lie with the fact that I now have a new hard drive?  Do I need to call Lenovo for a new backup disc? Thanks for any help you can provide. Thinkpad Edge 14Intel i3Windows 7 64 bit

Answer:Recovery disk not restoring after installing new hard drive

Kindly start the system with disc 1 then it should load Operating System.If the issue continues then notebook BIOS has to be updated after that recovery disc can be used again. You need to contact the support center to know the detail for obtaining the new set of recovery disc.

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While poking around my disk management I found that I have a RECOVERY section of the hard drive. It is grayed out and I cannot see the files in it. When I got my Dell inspiron 17r n7110 from best buy they had lost the data from the box, so when ever I needed help I went to dell since I was in warranty. Now that I am out of warranty I have to go to 7Forums which is better. Any how getting back to RECOVERY, which must be the program files in case I get into trouble. It must have the OS and all of the drivers for the dell system files. So I think(which is dangerous for me) I have to make a bootable disk with this recovery data on it. I noticed from prior post that the s/n of the os is on the bottom of laptop.

So far am I correct in my assumptions.

I want replace my current hdd with a ssd and all I have to do is put the new drive and place the disk in the drive and go, and Voila I have the system on the new disk.

The only question I have is how do I make a bootable disk of the recovery, since it is greyed out (so am I) I do not know how so I need a step by step how to do this!!

I know you guys have the secret formula for this, can you help me out

Regards,
Kas

Answer:How to make disk from recovery portion of hard drive

Really no secret formula...it varies from manuf. to manuf....
Check your Manual or visit the manuf.'s site for instructions.

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Hi, my hard drive from my Acer Aspire M7721 , Winsdows 7 home prem OA crashed.I do have the recovery DVD made when i bought the pc.I have bought a same size hard drive and tried to use the recovery dvd's, but they do not start.On a forum it was written that these dvd's need to use a partition on the old (dead) drive and that the only solution was to download a iso copy from digital river software. The installation went all right and key was accepted, but after 2 days this MS warning came that the key was not accepted for activation.  I went to the register process and had a talk with a operator who said it was not possible to use this key and the only solution was to buy a new product.  Is there ANY way i will be able to use my recovery disks to get my 'own' windows 7 back, and use they key which came with the PC?I have as well a Ghost image which i made after all the updates were installed. (Hiren Boot 9.8). I tried to recover from the ghost image which just gave a error.  Thanks,Pia 

Answer:Acer recovery disk on new hard drive do not start.

Hi.. If you are using the recovery DVDs of this Acer Aspire M7721, it will not ask you to enter the product key, as it's the OEM WIndows and the product key is embedded on the DVD. To fix this issue, you may format the hard drive and try to install Windows using the recovery DVDs once again. Again, the computer will not ask you for the product key. Note: Formatting and installing Windows will cause data loss. Make sure that you backup the data before you format the hard drive.

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I have a laptop with a hard drive that crashed. There was no recovery disk made nor do I have the installation windows vista CD. Laptop is at least 2years old. how do I go about reinstalling the new hard drive? Will HP Support provide me a free installation disk?

thank you
 

Answer:Laptop Hard Drive CRASHED but no recovery disk

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I recently upgraded to Win 10 from Win 7.  After using the computer for a few weeks, it refused to boot to WIndows.  I was able to start it and scanned it and found disc errors and opted to revert to Win 7.  In the process, something got fouled and now the computer won't boot.  I've tried to back up the computer via the setup (F8), but that failed multiple times.  So, i removed the hard drive and got it to run/work in an external hard drive case.  I've scanned it multiple times and it appears to be OK.   Is there a way to create recovery disks from the hard drive now that it's out of the laptop?  In other words, is there a utility on the hard drive that allows me to create the one-time revocy DVD to reset it to factory specs? The computer is just out of warranty, so that's not an option. Thanks in advance,Tim

Answer:Recovery disk creation from external hard drive

Hi Tim, Unfortunately, the recovery media creator utility would need to run within the OS on the drive that contains the recovery partition. A couple of options you could consider are. 1.  Order a replacement set of Recovery Media from HP on the link below. http://support.hp.com/us-en/document/bph07143?jumpid=hpr_r1002_usen_link1 2. If you don't mind staying with Windows 10 and as long as the previous installation of Windows 10 had activated Ok after the upgrade from 7, you can just create installation media on another PC and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K

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Well....I guess we will see if anybody in the Forums has a solution. This is a complicated lengthy explanation so bare with me.

1) My wonderful son borrowed my wife's brand new Windows 7 laptop as his was on the blink. After discovering that her laptop was not very fast he chose to remove the hard drive and install it in his laptop. (KEY NOTE: yes, the nice fella neglected to make a Recovery Disk prior to doing this.) He then reformatted the drive and installed his version of Windows 7.

2) Then he purchased himself a new i7 laptop at Christmas. At that point he decided to give mom's laptop back to her. He took the hard drive back out of his old machine and installed it back into mom's laptop. At that point he did nothing with respect to starting it to ensure that it worked.

3) Now I am stuck with a laptop that won't boot up as the computer obviously doesn't recognize the hard drive due to the Windows 7 install from the son's computer.

I've tried repairs, recovery, safe mode boots....and anything else that comes to mind but to no avail. I would like to get to a command prompt so that I can format (fdisk) the hard drive and try and start from scratch. I have found no help to date that allows me to do that either.

Your assistance would be much appreciated.

Answer:No recovery disk.....How to boot to dos to format hard drive

Do you have a Win 7 install disk? If you use an install disk to boot from, you will be able to partition and format the disk as part of the install process.

Another option would be to download one of the many Linux distros which would partition/format the disk as part of it's installation.

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My hard drive just crashed, diagnostics and laptop tools couldnt recover. I plan to replace it, but dont have recovery Windows 10 disks, as it was downloaded during Windows upgrade last year. I can buy a new hard drive, but not sure what to do afterwords

Answer:hard drive crashed. need recovery disk with windows 10

Hi, You won't need to purchase Recovery Media and then go through the process of upgrading to Windows 10 again. As long as the previous installation of Windows 10 had activated Ok after the upgrade, you can just create Windows 10 installation media on another PC and then perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed as a hardware profile of your notebook will have been recorded by the activation servers from your previous upgrade to 10. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K

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hi, my hard drive gave up on me a couple of days ago and i was wondering if i put a new non-toshiba hard drive in my satellite pro L10 would the recovery disk still work properly or would it have to be the exact same hard drive that the laptop came with?

thanks,

james

Answer:Will Recovery disk work with a non-toshiba hard drive?

Hi

If the BIOS will recognize the new HDD, I don?t see any reasons why the Recovery CD should not function?
But before you will start the installation from the Recovery CD you should format the HDD. You could use the original Windows XP CD for HDD formatting!!

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Hello,

I have used the system recovery disk to wipe all data on my laptop and re-install Windows Vista a-fresh. I used to have two hard drives (C and E) but now when I have restored I only have one.

Should I just stick with it like this, or can I re-create the division?

Thanks,

kjh888

Answer:Have wiped laptop using recovery disk but now only see 1 hard drive, not 2

Hi

What notebook model do you have?
With 2 hard drives do you mean 2 HDDs or 2 partitions on one HDD???

The point is that recovery disk formats the HDD and erases the partitions created on the HDD? so if you had a partition then a recovery disk could erase it from HDD.

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Hi,

for some reason I am unable to find my supervisor password anymore, and 3 tries the laptop will turn itself off and you can start all over again. I can set the user password for HDD1 and HDD2 , so I am able to boot windows but I would like to remove all passwords from the hdd's.

1. is there a way to reset them fully ?
2. if I image the hdd to another one, does it copy the hdd pass with it ?

I really can't remember what I put in as supervisor password.. so any help is much appreciated.

Regards
EdBelgium

Answer:Qosmio X500 - HD supervisor password reset

Just an idea ?

Since the password is stored on the hdd itself... shouldn't I be able to use a diskeditor and go zero-out these bytes on the drive ? I reckon somewhere on the drive, Toshiba stores a 0 (no pass) or 1 (pass set) followed (encrypted ?) by the password itself. Since I still know my user password, I can boot up windows and access the drive .. so does this make sense or not ?

Regards,

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Hello, I just migrated my X240 OS (Win8.1) from HDD to SSD, and swapped the HDD with SSD. Everything went smooth, so instead of the 500GB HDD I now had a 500GB SSD. However, I thought it might be best to start 'fresh'and do a reset to factory settings. On the SSD (a clone of the HDD) I see all partions, including the Recovery partition. However, if I attempt to reset to factory settings, I get the message that Windows could not find the Recovery environment. I did make a recovery USB flash drive, but it doesn't help at all. Also, booting from the recovery USB drive does not work -the screen remains black when I try to boot from it. So, even though I still have the recovery partition and though I have a recovery USB, I don't seem to be able to do a clean install. Does anybody know what I'm doing wrong or how I can do the reset? If my recovery partition/USB flash drive fail, can I get a Win8.1 DVD/download from Lenovo perhaps? After all, I have a legitimate Win8 version and I think I took all reasonable precautions by creating a recovery USB flash drive... Any help is appreciated. Many thanks! 

Answer:Cannot reset X240 to factory settings with Recovery partition / USB Recovery drive

Following up on my post, I finally managed to do a clean install/reset to factory settings using my "old" HDD drive (the original drive from which I cloned to SSD) in an external casing via USB. So apparently the Recovery partition on the HDD was functional.However, I'm still not able to make a functional Recovery USB flash drive. I already made 1 in the past, and I just re-did this, but when I try to boot from the recovery flash drive, I just get a black screen and nothing happens. I noticed during creation of the Recovery flash drive, that I cannot select the option to copy the contents of the Recovery Partion to the flash drive. That's why the size is so small I guess: only a few hundred MB whereas the flash drive is 32GB in size. I presume this is the reason I cannot use/boot from the Recovery USB flash drive. Does anyone know why I can't create a proper USB Recovery flash drive?  All help is appreciated!  

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 So I forgot my local admin password, and I need that password to be able to do literally anyting on here (I'm now regretting that decision) I bought the laptop on craigslist previously and it was practically brand new so I dont have the windows 8.1 factory recovery disc, and its way to expensive for me to just go and buy since they are close to if not over $100.00! I have literally tried everything! And I'm starting online school this monday and I have to download Microsoft Office but I cant do that because I dont have my local admin password. Can someone please help me!!!!

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I'm trying to completely restore Windows 7 to a new disk on my thinkpad.  Everything seems to work fine off the Reset Disks, but when it attempts to boot I get;: BOOTMGR is MissingPress Ctrl-Alt-Del for restart I can't seem to get past it.  Ideas? Thanks,Brian

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Hi, I started to reinstall my laptop to factory default settings. I realised I had lost recovery disk 5 when asked to insert. I only have 4/5 disks. I can't complete the recovery and my computer wont boot. What must I do? Yuki

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I have a failing 1TB HD that I want to replace with a SSD 250-500GB HD. Do I need a 1TB HD replacement to use recovery disk? The only programs/apps are MS Office and printer software, so I know there is enough space. Thanks, Paul.

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Hello everyone, I bought a x61 a year ago and loved it. However, the hard drive died very suddenly months ago. I 've been trying to contact Lenovo tech support to get it fixed but failed. Now I am trying to replace the hard drive myself but because of some tricks that Lenovo did, my laptop can recognize the new hard drive but cannot read it. Upon start up "A hard disk read error has occurred  Press Alt+Ctrl+Del to restart" message shows and couldn't go any further. Because my original hard drive is dead, I can not use ghost to recover the system and install it in my new hard drive. So I am wondering if someone can lend a recovery disk to me? Your help is greatly appreciated. I have been struggling with this problem for months and couldn't solve it. I really wanna my x61 work again ASAP because I am about to graduate for my M.S. and need to used it more heavily than ever. Thanks everyone for your time!

Answer:X61 hard drive replacement problem - need a recovery disk? :womansad:

Is your machine under warranty?  This may be of interest.





______________________Latitude 14

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My Toshiba Satellite L745 (windows 7 x86 dual core with 4g ram) suddenly shutdown when in HDD or Hard drive disk recovery . Now everytime i open an error pops out saying that "no bootable device -- Insert boot disk and press any key . I think that my Hard Drive is corrupted. I tried consulting into a technician and he told me that i need to buy another Hard Drive that will cost about (3,000 pesos or $73.00) it was too expensive for high school student like me. So , i'm asking for a possible fix for this . I still can see the name of my Hard Drive on Bios so i was thinking of running HDD recovery again if it is possible. I will also include a photo of my problem

Answer:Computer Suddenly Shutsdows when in HDD or Hard Drive Disk recovery

Hello yugzyugz, welcome to Seven Forums!


Have a look at Option Two of this tutorial linked below to see if it's a help and be sure to post back here with an update.



How to Run Disk Check in Windows 7

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Hi,

I have recently tried to help a friend with recovering data of his Toshiba Satelitte A100 that screen has died.
I thought this would be a simply task of removing the hard drive and putting it a HDD caddie and attaching it to another computer,

This does not seem to work.
I can put the hard drive back into the computer and i can hear the computer boot up and was able to see it with a LCD Screen. I have been able to remove the data this way so we are safe.

My question is why can we seem to remove the drive and see it on another computer?
I assume there must be some interface or format that the laptop may use for the recovery section and so cant be seen as a normal drive.

If I couldnt remove the data because say the motherboard died. Is there any way to be able to see the data on another computer.

Email: [[email protected]]

Answer:Satellite A100 - data recovery from Hard Disk Drive

> My question is why can we seem to remove the drive and see it on another computer?

Of course you can do that? if you would use an external USB SATA controller (external HDD caddy) you should be able to connect this to another computer.
But if the HDD is faulty, this will not work.

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Ok, my wife's hard drive is toast. Can't read at all. I even removed it, put it in an external enclosure with USB connection and tried to read it on my computer, nada. Tried Spinrite on it. Nada. So, it's gone, and I can't recover anything.

I'm buying a new HD. The OEM version of Windows 7 was pre-installed by HP on the laptop. So I have no disks. I do have the 3 Recovery Disks my wife created when we bought the machine. But when I was trying to revive the harddrive one of the recovery screens said Windows 7 had to be already installed on the hard drive for that to work.

So, is there anyway for me to get Windows 7 on the new HD short of buying a new copy? The laptop does have a sticker on it with a product key.

Steve

Answer:Hard Drive has failed! Install Windows 7 on new HD from Recovery disk

spthomas,
HP and Compaq Desktop PCs: Looking for Recovery Discs? - HP Customer Care (United States - English)

HP Compaq dc7700 Convertible Minitower PC*-* HP Support document - HP Business Support Center

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