Computer Support Forum

Satellite C70D-B-30D - Windows 10 upgrade issue

Question: Satellite C70D-B-30D - Windows 10 upgrade issue

Hi everyone, new to this,

but purchased a toshiba c70d-b-30d laptop, the thing is its stall installing running up all was going well until i was asked if i wanted to upgrade from windows 8 to 10,

i pressed yes and thats where it has been for ages, i must admit after 3 hours i thought it was done as screen looked good, but without testing performance i shut down,

turning on again this morning ready to use it looked good but would do nothing,
so thought i would do a restart and it went into keep your pc on until this is done installing 1 of 1 its been hours now,

any ideas how i can sort this,

many thank for any replies peter

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Preferred Solution: Satellite C70D-B-30D - Windows 10 upgrade issue

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C70D-B-30D - Windows 10 upgrade issue

Power off the notebook.

Then power up the unit again and press F12.
Now you should see the Advanced boot menu.
Here choose HDD recovery
Then choose language and keyboard.
Then Troubleshoot -> Advanced options ->Automatic Repair.

Hope it helps.

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Keys 3 5 7 8 9 0 = rows numeric pad 3 5
all function keys do nothing at all ..........

I had similar problem with C670-11M I therefore put back to WIN 8.1

That can not C70D since that is new .....................
Where can I find the right drivers ??

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Today I tried to use the free windows 10 upgrade.
After a few seconds I get a message that 'Installation of Windows 10 Upgrade can't edit/adjust the partition reserved for the system'
It then starts deleting the installation-files, and exits......
Anyone any idea how to solve this, and make the upgrade work ???

Answer:Windows 10 upgrade on Satellite C70D-A-11E can't edit partition reserved for system

Solved It myself, the problem was that the reserved partition for the system was only 100 MB !!!
Extended the size to 350 MB (as it should be !!!)
Problem Solved !!!

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Hello everybody,
the Toshiba Sat C70D-B-317 (PSCLEE01L009FR) is on it's way and I don't have it for the moment but I would like to know if there is a way to add some Ram to this machine without opening everything?
Also, is it possible to change the HD in the future in the same conditions?

sorry, but it's my first PC laptop and as a Mac user I'm completely lost with all these models and different serial numbers.

I thank you in advance for your answer.


Answer:Satellite C70D-B-317 - Ram upgrade

1. yes you can upgrade your RAM, This laptop has 2 slots with one 4GB standard so if you would you can put one more 4GB. With 2x4 you have Dual-channel and that works much faster than single

I don't know if your HDD can e upgraded. When it's not possible you can always buy a external HDD

I hope i helped you


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I want to upgrade RAM with additional 4 GB but at the bottom of the notebook there is no RAM cover so I don't have access to the RAM slots.
I don't want to cancel valid warranty so I don't want to open it alone.
What should I do ???

Message was edited: posting has been translated

Answer:RAM upgrade on Satellite C70D-B-302


You can contact nearst Toshiba service provider and ask for help. They can do this for you.

Addresses and phone numbers you can find on

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Hi there,

I was bought the above model of laptop for an early Christmas present which usually sits down in the living room, my old Satellite Pro sat down there with no issues however with this device the wireless signal is very low and I appear to be having it sitting right next to the wireless router (which is located upstairs in my sons bedroom), I wondered if there's any steps I could take to improve the signal?

It baffles me how a new system has such a poor wireless signal when my old Satellite Pro which was 6 years old had no wireless issues whatsoever.

My other issue is from the moment I switched the laptop on (yesterday when it was delivered) the updates on Windows Update are slow or don't start at all, is this an issue or just normal?

I'd appreciate any help or input at all, thank you.

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Satellite C70D-B-105Artikelnummer : PSCLCE-004007DUPLEASE anyone... correct link for drivers for microphone input ?

Answer:Satellite C70D-B-105 microphone missing after windows update

Missing microphone?
Does it mean that microphone is not listed in sound properties > Recording device?

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I like to download the latest release of the Utility Display for Satellie C70D-B Windows 10.

How can I do ?

Thank You

Answer:Latest display driver download for Satellite C70D-B-307 - Windows 10

Windows 10 is able to download and update the display driver automatically…
Go to device manager, choose the graphic card and click above on DRIVER UPDATE

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i see that the site don't provide all download drivers. In the device management I have still 2 drivers missing
pci encryptions/decryption controller and unknown device.

Can someone help me out with it?

Answer:Need some drivers for my Satellite C70D-B-10U

According notebook specification your machine was delivered with preinstalled Win8.1 64BIT ML.
Original preinstalled version is perfectly configured with all necessary drivers.

The question is: what are you doing with your machine?
Do you try to use some older Windows version?

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I have a C70D-A-107 and want to speed up this notebook. Already placed 4gb extra memory so the notebook has now 8gb internal. I doubt whether it is usefull to put in 2x8gb. I think the processor is just to slow. It has a AMD E1-2100 inside. Is it possible to put in another (faster) processor?

Answer:Speed-up Satellite C70D-A-107

The Satellite C70D-A-107 was equipped with an AMD Essentials E1-2100 Accelerated CPU (1,00 GHz, 1 MB L2 Cache)
It’s not the fastest CPU therefore the notebook performance isn’t the best…

But CPU upgrade isn’t officially supported by notebook manufacturer... therefore I don’t think that you will be able to upgrade the CPU…

I read about successful Intel CPU upgrades but did not meet anyone who was able to perform an upgrade with an AMD CPU

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I'm looking for a new display for my Toshiba Satellite C70D-A-11K!

Please help!

Answer:Need new display for my Satellite C70D-A


The Satellite C70D-A-11K was equipped with the 17.3" LED color LCD panel with the supporting max resolution of 1600 x 900 px
You should be able to order such display panel from local Toshiba authorized service provider or you could check some 3rd part online dealers who provide compatible notebook parts…

As I mention above: you should look for the 17.3" panels.

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Just bought a Satellite C70D with Win 8.1. Everything works (as far as I know until know), except boot from DVD. I disabled in the bios the Secure Boot and changed the boot order to DVD first, then USB and then HDD. The DVD drive starts, but then it skips to the HDD and Windows is started. First time I tried there was a message like "DVD boot not supported" or something like that.
The DVD is bootable, so that is not the problem.
I would like to install Linux Mint alongside Windows.
Anyone solved this problem already?

Answer:Satellite C70D - How to boot from DVD

Update: changing from UEFI to CMS in the BIOS Advanced tab makes it possible to boot from DVD, but Windows won't boot anymore.... Is there any possibility to boot from DVDE and still be able to start Windows as well?

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My wive purchase this computer coupple of months ago. It was from the beginning ferry slow on windows 8
The wurst laptop we ever had. We feel robbed of our money.

2 months ago we started with Ubuntu. It Still slow. IS there anybody with the same problems?



Answer:Satellite C70D-A-108 is very slow

Hi Marco

I don't have this notebook model and cannot confirm what you wrote but fact is that almost all new notebooks are pretty slow at the beginning. Many applications are set to start with Windows and this, of course, slows down boot time.
Windows updates are also set to automatic so in the background the machine will download and install many updates so this will slow down your machine rapidly.

In my opinion you should install original OS that you got with this machine and optimize it a bit.
Remove all useless stuff, change start-up option and disable automatic Windows updates.
In the past I have noticed that original preinstalled antivirus is also responsible for notebook?s performance so I don't use original preinstalled application but my own version of Avir Antivir and it runs perfectly.

Check all these options and I hope your machine will run much better than before.

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Good evening,

I'm sorry to disturb,
but I find myself in a situation to which I find no solution,
that's why I come here asking for some help.

A friend has just purchased the following laptop:
- Satellite C70D-B-307

but the worry is that apparently it is impossible to have access to the HDD recovery to execute the factory restoration.
I try all possible solutions that I find on the web and none of it works.

what to do ?

does Toshiba sell the recovery DVDs that will restore the computer to its factory state?

Thank you very much .

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I just upgraded my S70 to windows 10 from windows 8.
Everything seemed ok except that now when I press numlock the computer just beeps and the light goes on and off.

The number pad is effectively useless now (direction functionality is present no matter the state of the num lock key).
There are no updated drivers and my laptop has its language settings for the keyboard as United Kingdom Qwerty.

When I look at the keyboard preview I do not see in the diagram a keypad. Can anyone help me please its most frustrating.


Answer:Satellite S70 - Numlock issue after Windows 10 upgrade

Try this to restore the NUM keys going to

Control Panel
Ease of Access Center
Set Up Mouse Keys
Other Settings: Use mouse keys when NUM LOCK is: Make sure OFF is selected.

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Hello to all forum users.

I have a Toshiba Satellite P70-B-102 laptop with the operating system Windows 8.1 in Portuguese.

The problem I have is that I can not upgrade to Windows 10, since, according to the application Windows upgrade, the computer can not update Bluetooth drivers, including the following: Bluetooth RFHID, RFBNEP, RFBUS and RFCOMM.

This situation remains for at least a month and a half and I can not update the windows to version 10.

Someone can help me solve this problem?

Thanks for your precious help!
Pedro Moura

Answer:Satellite P70-B-102 - Bluetooth issue upgrade to Windows 10

This is very strange… i think this must be some kind of Windows bug… i would recommend you to check whether all Windows updates and fixes are installed…

Furthermore the unit is listed as a Win 10 upgrade supported model, therefore Win 10 upgrade should be possible.

The unit is listed here:

The Win 10 driver can be downloaded and updated from this page:

but in case the Windows 10 upgrade using the automatic upgrade procedure would not work, try to upgrade Windows 10 using the media creation tool

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Hi All,

I have an Satellite C70D-A-11D ... when I use once the FN Key to do a Print Screen or use the Screen-Zoom on the Space Key...

I am not able to use the Keynumbers 1 to 4 neither the space Key to enter a space between two always change between the bigger screen solution or the normal solution...

I only can change the FN Key again after change the settings in Display settings and after a reboot...
So I cant use FN without a reset with the F1 to F12 Key use and a reboot...

Normaly the FN Key works only if it is pressed...if not the normal Function of the Keys 1 to 4 or F1 to F12 will work if configured in the settings, or not?

What to do?

Kind regards

Answer:Satellite C70D-A-11D Function Key deactivate after use

First of all you can change between the special function key mode (without pressing FN key) or normal (standard) mode (Hold Fn first to use standard F1-F12 functions.)

This function can be changed in BIOS.
In BIOS go to Advanced -> System configuration

Check this option.

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touchpad works fine, but can't scroll with it. Already tried changing option in the menu of the touchpad, but there is no scroll-function.

Thanks in advance for your help.

Mr. Forster

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I have a Satellite C70D-A-114...

i hardly used it because it was slow

so i wanted to sell it

first i wanted to set it back to factory settings

doing that, in that process i seem to have deleted all files

so now i get message no bootable disc etc.

Tried everything, there is simply no recovery file

So where can i find such a file for free? It's just not normal that it is not on the site.

Answer:Need recovery files for my Satellite C70D-A-114

All you can find for free are all drivers, tools and utilities. Original recovery image (software package) is not for free and if you need it you must order recovery disc directly by Toshiba.

You can order it on

By the way: in user’s manuals document is clearly described how you can create recovery installation disc. I’m wondering you didn’t make it in the past.

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So I bought this laptop a few months ago.
For the past few weeks the Laptop stopped playing sound.
I watched a stream in Chrome.

So actually I should be able to see the sound playing in the mixer.
But I wasn't able to play any sound or get any deflection in the mixer.

Then I installed Speccy and as this administration window popped up a sound was played and it worked.

I have no idea why the sound stopped working and why it started again.
Is someone able to help me?

I am using Windows 8.1

Answer:Satellite C70D-A-11D - no sound, random

The main thing is that you have sound again. It is not easy to say what was wrong there.
Have you installed some updates or anything else that can be responsible for this sound issue?

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My girlfriend bought me a new Toshiba laptop C70D-B-10U (my second Toshiba), it is a good laptop apart from the speakers they are terrible. I didn't want my first post to be a complaint but, Toshiba cut corners when it put the speakers in this series of laptops.

Or have I not set them right has anyone else had this problem, any ideas or solutions thank you.

Answer:Bad Speakers on Satellite C70D-B-10UM

I think your notebook has only small stereo speakers and the sound is not the best. I have Satellite S50-B with Harman/kardon speakers and sound is really good.

You can try to change sound options but if you want to have better sound I’m afraid you need external speakers, Maybe BT speakers.

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Hi There,

I have had a Satellite C70D for about 18 months now, but have not used it in the past year as I have been disputing with customer services about the windows licence for the machine as I lost it when I formatted the original hard drive before installing an SSD and they wouldnt send me a copy of it. I have now bitten the bullet and bought a windows 10 licence again. However since building the machine a few days ago, I have been having a couple of issues and as it is now out of warranty, I cannot contact customer support (Who I found unhelpful even when it was in warranty!)

The first issue is when I boot up the machine, occasionally the keyboard will not work, I cannot type the BitLocker pin and I have to remove the battery and press and hold the power button for 10 seconds, this then fixes the issue for a few reboots before it goes again.

The second is that occasionally it will boot up with a red x next to the WiFi symbol, but it detects the WiFi card, usually a reboot fixes this but not always. I have reseated the card and still no avail.

Can anyone shed any light on what may be causing this? The BIOS is up-to-date as are all of the drivers.

Thanks in advance for your help

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since i bought it, always been slow

tried win 8.1 an now win 10 (also from scratch)

tried chrome and firefox

tried all updates on the official website

tried other hard driveS

on the task manager, processor OR hard drive (sometimes both) are always over 90% when doing NOTHING and 99% when i click any icon or link

streaming movies is realy difficult, youtube is quite impossible and i don't even talk about gaming
do you have any issue for this problem ?

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Hi all,

My grandmother recently bought this Toshiba, mostly i recommend people a Toshiba but this is going to far.

I wasn't aware that she bought a laptop untill she called me and said she needs help because she never worked with such a slow computer as this Toshiba.

So my question is

How much logic does Toshiba has? I mean putting 6GB DDR3 1600MHz RAM ( ok nice for a casual laptop ) doesn't quite fit with a >>1GHz<< processor. for the rest the specs aren't terrible.

Can somebody explain me why this laptop has a 1GHz processor with 6GB of RAM. this doensn't makes sence at all

I've a angry grandmother xD with a crappy laptop so I builded quick a pc for her where so does her work on for now

Answer:Satellite C70D-B-108 - Slowest laptop I've ever saw

Originally Posted by Jamie Legends

Hi all,

My grandmother recently bought this Toshiba, mostly i recommend people a Toshiba but this is going to far.

I wasn't aware that she bought a laptop untill she called me and said she needs help because she never worked with such a slow computer as this Toshiba.

So my question is

How much logic does Toshiba has? I mean putting 6GB DDR3 1600MHz RAM ( ok nice for a casual laptop ) doesn't quite fit with a >>1GHz<< processor. for the rest the specs aren't terrible.

Can somebody explain me why this laptop has a 1GHz processor with 6GB of RAM. this doensn't makes sence at all

I've a angry grandmother xD with a crappy laptop so I builded quick a pc for her where so does her work on for now

AMD E1-2100, 6 GB, 17.3 inch, 1600x900, AMD Radeon HD 8210, 750 GB,
that realy makes no sense they even put in a decent gpu and bottleneck it whit a 1ghz low budget AMD E1-2100.
ow well logic sometimes .
i hope it works out for ur grandmother

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I have 2 issues with my new Satellite C70D-B-32U.
When I put it in sleep mode, it does. But after about 5 minutes, it goes automatically to hibernate. This I don't want. And I don't want to disable hibernate, because I do use it when the laptop is not in use for longer periods. The power settings in control panel do not reflect this behaviour. In the settings, I specified that the laptop should never go to hibernate. Hybrid state is disabled.

And secondly, more importantly. Whenever it goes to hibernate, I can only wake it up with the power button. Not with the (internal) keyboard, not with the usb mouse. I would like an option to wake it from hibernate by pressing any key on the keyboard. In bios power on keyboard is set to on. Is there anything else I can change to have this available?
Actually if issue 1 is solved and the laptop stays in sleep mode, this issue is also solved since from sleep I can wake on a mouseclick which is also fine.

The OS is windows 8.1

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my image flickers once regularly, get different colors / stripes image ; and especially when I Moves MyScreen and HE charge the laptop Horrible Slow on Since My Screen Flickers

Answer:Screen is flickering on my Satellite C70D-A


It is not easy to understand your problem.
Do you use your notebook with original Windows that you got with your notebook or maybe own OS version?

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My question is in the subject line. If anyone has done this I would appreciate some tips.

regards Stuart

Answer:Can I replace the HDD in my Satellite C70D-B -00P model with an SSD?

Generally speaking yes, you can do this but problem is that your notebook model doesn't have HDD cover at the bottom side.
To have full access to the HDD the bottom cover must be removed completely but it should be done by authorized service only.

Of course you can try to do it alone but I?m afraid you may lose the warranty.
If possible contact nearest Toshiba service provider in your country, explain the situation and ask for help.

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I picked up a brand new c70d-b-10u today from a well known retailer.
I turned it on, set the language, gave a computer name, hooked up to a wi fi and then it asked for Other User Password!

I never entered a password to start with so why is it asking for one?

I cannot get to the shop again until next week and urgently need to get up and running.

Any ideas greatly received.

Answer:Brand new Satellite C70D-B-10U wants a password?

Try to recover the notebook once again using the HDD recovery option.

The recovery procedure would reset the notebook back to factory settings… usually after that no passwords should be set…

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After a regular shutdown I cannot boot the system anymore.
System starts but does not boot.

Referring to the manual (section 6, solutions of problems) I tried to hit [F12] after power on but nothing happened.
Same when hitting [F2].

My impression is that something failed on hard disk drive.

P.S. system has Win10 installed.

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G'Day All,

I have made 2 posts to Microsoft Discussion groups:

*Post 1:*
G'Day All,

Just upgraded two (networked) Vista Systems to Win 7 HP (32-bit).
Minor network/Homegroup problems - all resolved.

Desktop - Fine.

Laptop - ??
Toshiba Satellite 300.

After restart, any login shows 'Performance Options' dialog - no pagefile.
Administrator a/c may change (Automatic/Managed/Manual) - 'Restart required'
as expected.

GoTo previous paragraph (loop).

Any offers?

Pat Garard
Melbourne, Australia

*Post 2 (Self-reply):*
For those who may follow ...

The solution may be found at:

>Run the following from an elevated CMD prompt:
> sc config afs start= disabled
>(note that the syntax of the command is very particular -
>there is no space before the =, but there is one after it)
>Then, reboot.
>To start an elevated CMD prompt, click the start orb,
>type cmd.exe {in the search box at the bottom that has the focus},
>and then in the list right-click CMD.exe and choose "Run as Administrator".

AFS - APPEARS TO BE a distributed network filesystem ...

It would be wonderful if somebody knowledgeable could clarify all this ...
... how it came to be on a Toshiba laptop ...
... Could it be "SQL Server Active Directory Helper" (the only difference
between deskto... Read more

Answer:Satellite A300 - Windows 7 post upgrade issue

Hi mate

First of all it seems that it?s not clear for you that this is a user ? to user forum?
You can start a discussion with common Toshiba notebook users?

Back to your posting;
To be honest it?s not clear for me what you are talking about or what the problem is?

You try to upgrade the Vista to Win 7?
Well, please note that there are some installed applications which could not be supported by Win 7!

Maybe you should take a look here:

+Windows 7 upgrade: Step-by-step Upgrade Guide+

+Windows 7 upgrade: Notes and Restrictions+

Check it! Maybe it could be useful.

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My mousepad doesn' work as it should. I tried to deblock with FN+F5, only F5, FN+F9, ... but nothing helps.
All I can do is move the cursor and use the mousepad when keeping the left mouse button at the same time.
Anyone a solution?

Answer:Satellite C70D - impossible to deblock mousepad

To be honest I’ve never heard about such touchpad behaviour.
Have you tested all touchpad settings?
If there is option to set all of them on default settings please do this and test functionality again.

Anyway, best hardware test is to reinstall operating system and check touchpad functionality with “factory settings”.

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Ever since I purchased my machine, I have been dogged with a blue screen and a reboot...once, however, I ha to take it back to the point of sale, because it just would not reboot.

The error screen in question is: 0xa0000001. What is going on?
I get this two - three times a night. how do I sort it? I'm not a geek and would like plain and simple instructions to understand....


Answer:Satellite C70D - blue screen 0xa0000001

0xa0000001 is not a usual BSOD code. Usually its something like 0x000000xx

Does the BSOD display a system file?

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Hello i'm new here :)

i bought a new Toshiba Satellite C70D-B-108 but the Fn button doesnt work. Does somebody know i can fix it? The laptop runs on Windows 8 with a "classic shell".

Answer:The FN button doesn't work on my new Satellite C70D

Check please settings for ?Function keys mode?. There are two ways to use F keys:
-Special function mode ? use F keys only
-Standard F1 ? F12 mode ? use FN+Fx key

Check the settings please.

By the way: do you use original preinstalled Win8.1 that you got with your machine?

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Hey guys,

can you help me please? I need to know which wireless adapter is built into the Satellite C70D-A PSCENE.
I assume its a Atheros. But what model exactly? Need to know this because I want to install the adapter in Windows 7.


Answer:Which WLAN card has Satellite C70D-A (PSCENE)?

It must have Realtek RTL8188EE WLAN card inside.
Can you find right driver for it?

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I am new to this forum and purchased a Satellite C70D yesterday.
I went thru set up, It asked me for my email and password.

I entered this and the next time I logged in there was my hotmail profile photo.
I entered my password - no problem. I changed the language from Spanish to English etc etc.

I switched it on this morning and got the Toshiba Logo - then it went to blank screen and there was a large data entry box asking me for a password. I tried the same one and I get another screen showing a red data entry box saying "VERIFY ERROR!! Please reenter to continue!!


Can anyone help me please. I am operating windows 8.1



Answer:Satellite C70D asks me for my email and password

I think I must be in the operating system as there is no need to click on the box to enter a password!!
I have no recovery disks

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Since I bought my laptop Satellite C70D-B-300 i still having some problems:
1) I cannot turn off the laptop,(the screen turn off but laptop still running), even I cannot close session
2) Start menu and windows apps sometimes I cannot open (if I click nothing happen)
3) 3/4 times a day the laptop get in crash, I cannot do nothing, I need to shut down with power button (press for 10sec) even with ctrl+alt+del doesn't work
4) new problems with windows 10, i cannot open store, sometimes cortana and star menu doesn't work so I need to restart...but I guess is windows problem not toshiba

thanks in advance

Answer:Satellite C70D-B-300 doesn't work properly

There are too many problems.
In my opinion you should reinstall original recovery image and test notebook functionality with “factory settings” again.

Is this an option for you?

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Can't get my microphone and webcam working under Win7 64.
Drivers not available on the download section of Toshiba.

What to do please?

Toshiba Satellite C70D-B-310 PSCLEE.

Answer:Satellite C70D-B-310 - Webcam and Microphone not working

All essential and necessary Win 7 64bit drivers for Satellite C70D-B are available on Toshiba EU driver page.

The single webcam driver isn?t available because as far as I know the Toshiba Value Added Package already contains the essential driver to get the webcam working.

The mic is part of the webcam and should be chosen in control panel ? sound ? recording tab

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I have a satellite C70D-C-10 whit a AMD K16 processor and I want to know how to enable virtualization.
I've been seeing in the BIOS but I saw no options for that.

Answer:How to enable virtualization on Satellite C70D-C10V

Did you got an answer ? am also looking for the same answer. Mine C50D AMD E1 processor

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I have a toshiba C70D-B-306 (psclee) laptop and I reinstalled windows 8.1 from a seperate DVD because i exchange the default harddrive for a fast ssd disk.

Everything works but in my device manager I have 2 unknown devices listed (with exclamation mark), as far as I know I downloaded all available drivers from toshiba support website for this laptop and installed them but the 2 unknown devices simply will not disappear.

Can someone tell me which driver I exactly need for these 2 devices?

The 2 devices are:

As mentioned, i allready downloaded all drivers for this laptop and installed them, windows is ofcourse up-to-date. Also I let windows search for drivers on the Internet and on the whole drive, but no drivers where found.

Who can give me the golden tip?

Answer:Satellite C70D-B-306 - 2 unknown devices in device list

There is a good method in order to find out what drivers are missing.
First of all you should check the DEV (device) and VEN (vendor) IDs

Here is an short instruction how to find this details:

Knowing the device and vendor ID, it should not be a big deal to get the right drivers.

At the other hand you should install also additional Toshiba software (Toshiba System Driver) released for Win 8.1
Please note also that there are two Win 8.1 driver areas: ?Win 8.1 update? and ?Win 8.1 32bit/64bit? categories
In case you would not find all drivers within the Win 8.1 update check also the Win 8.1 32bit/64bit categories.

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Hey Guys,
Sorry for my english.
I am a german Guy and i search for help with my notebook.
When i start the notebook it ask me for a password. (BIOS or CMOS) i can't geht into the BIOS or start a windows or something like this only try to Type in a password.

Thanks for your help

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Hi there

Pretty much every time I turn on my laptop I am being asked to enter in the date, it defaults to 1.1.2015. Does anyone know why this is happening and how I can overcome this issue? Just to be clear this happens right at the point of turning the computer, i.e. before Windows even starts to load up. It must be date/time settings of the device.

Thanks for your help in advance


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I have buy a Satellite C70D-A-11T and pass it on Windows 7 64 bits Home Premium.
I install all the drivers and I haven't any problems.

When I want to connect it to my TV for first time, I discover there is no sound on the TV.
I try to go on the speaker (near the clock of windows), right click, sound, first tab (I think it is "Playback" in english... I have a french Windows) and my device (TV) doesn't appear.

I come back on Toshiba Support website to download the last driver "HDMI Audio driver" for my laptop, I connect the cable, and it appear in the sound properties. I select it as my default device and the sound come right from my TV.

Great !

But when I restart my laptop (with or without the HDMI cable), the TV disappear from the list in the sound properties, the only one solution to recover the sound is to reinstall the HDMI Audio Driver.
If I start the driver installation with the "advanced" option, I have the list of drivers to install and I see all drivers are already installed, but the HDMI Audio Driver will be upgraded... I install it and it work until the next restart.

Could you explain me why the version of the driver don't stay on the system, and how to make it work without reinstall it everyday ?

Thanks a lot for your help.


Answer:Satellite C70D-A-11T - Sound doesn't work with HDMI

Anybody here ? :(

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Hi all,

excuse the new thread but I haven't found any answers anywhere online, just speculation and it's for different models.

So I have a C70D-B-10U, running windows 7 64bit pro. When I formatted it and updated everything, it just kept crashing when trying to play back videos on Windows Media Player. I cleaned the inside and replaced thermal paste, updated to even newer drivers, and started using VLC as my default media player. It rarely crashed BUT it always does when I try to start playing games (nothing heavy - League of Legends). Laptop seems to be doing well with memory tests, no faults detected.

I've read that this could be caused by:
Faulty GPUFaulty BatteryFaulty PSUBad Capacitors on the MOBO

Has anyone had any similar experience? I've reinstalled Windows and it's the same story. If it's a motherboard issue, I guess it would be better to just get a new one?


Answer:Satellite C70D-B-10U no warning crash (power, GPU or capacitors)

Update: I decided to test the RAM and it seems like it can't handle 8GB. Both 4GB sticks work on any slot, but when I have all of it on the machine it crashes. Do you think it is a motherboard issue?

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I have problems with rebooting my Satellite C70D-B-108 laptop.
Factory installation doesn't work.

When i want to instal windows 10 i get a error code 0x80080005-0x90016.


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Please need help . I need schematic diagram or data sheet for toshiba satellite c70d-B110

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I have since week 1 Series Toshiba Satellite C70D-A-11E notebook,
Unfortunately, I am at the moment not really satisfied with the image.. game lags because my graphics.

My question is where can you find how much I consume from the 4 GB.

And where I can set that I consume more or less. since it is a separable memory yes.

My English is not perfect. hope someone understands.

Please reply

Answer:Satellite C70D-A: game lags due to graphic chip?


Well, I?m wondering why you purchased a unit with an internal (part of CPU) graphic chip if you want use the notebook for gaming?

The notebook supports the AMD Radeon HD 8400 graphics which is part of AMD Quad-Core A6-5200 CPU.
Such GPU is similar to Intel HD GPU which is also part of Intel CPUs.

Such internal graphic cards are not really designed for gaming? of course you would be able to run and to play a game but don?t expect too much?

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ODD on my Satellite C70D-A-11E (05.2014) won?t to read DVDs anymore. It doesn't matter which one I try it simply doesn't work.
Latest driver is installed.

Message was edited: posting has been translated

Answer:ODD on my Satellite C70D-A-11E wont read DVDs anymore


If optical disc drive is installed properly maybe is reading lens dirty. Try to clean it up.

Other way, if your ODD can read CDs but not DVDs it can also be hardware malfunction. The reading lens cannot be calibrated properly and cannot find the right position to read DVD media.

In such case ODD must be exchanged.

Try to clean lens up and check if the problem persists. If yes contact nearest Toshiba service provider and ask for help.

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Hello, I tried to update from Windows 7 to Windows 8. I followed all the instructions deleting all the apps asked but, unfortunately, I received an error message from Windows 8 (Windows 8 not installed).

My computer is a C855 (PSKCCE) I saw supported on the list of Toshiba products for the upgrade.
Is something special to do (e.g.; delete antivirus or other special programs) before the upgrade?

Do you have any suggestions?

Answer:Error Windows 8 not installed - upgrade issue on Satellite C855 PSKCCE


Please go through the single Win 8 documents:

*Windows 8 Upgrade - Notes and Restrictions*

*Windows 8 Upgrade Guide*

This document describes the upgrade installation from Windows 7 to Windows 8.

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Hello all,

I just have a problem with an old game, that I can not run under nvidia card. You do not know what to do? Graphics card I have updated to the latest version. All new game works fine. Only one game not working. On windows 7 every works fine.

Thank you. Happy new year.


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Would be grateful for any advice to remove the back panel.

I've removed battery, ~16 screws + 1 tiny screw at the optical drive and whilst it does 'unclick' everywhere else, there seems to be something stopping the panel being removed just above the battery compartment and don't want to force it.

Even our IT guys at work cannot work it out.

PLEASE new laptop is very slow so have purchased RAM but can't access the back.

Answer:Satellite C70D-B-30D: How to access back panel after ~16 screws removed

At first I must say that you should not remove bottom cover alone because it will cancel valid warranty. If there is no RAM cover, RAM should be exchanged or upgraded by authorized personal only.

I know every of us think it is easy to do and want to do this alone.
What I know is follow:
2 screws in the middle are fixing the keyboard. What must be removed are 14 screws and small flat screw at the optical drive. That’s all. There is no other hidden screw.

Of course there are also small plastic holders and bottom cover must be removed very gently.

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I've added this Satellite C70D-A-111 to an existing network which includes an printer.
Other devices can print OK but not this Toshiba.
The message is "Printer is in Error State".

If I connect the Toshiba to the printer via USB, it prints OK.

Can somebody steer me in the right direction please?

Answer:Satellite C70D-A-111 - Can't print using network printer but USB connection works

Do you use this printer at home or in your company?
I mean if you use it in your company ask system administrator for help.

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Hello everybody,
brand new C70D two days old, if I want to look a Youtube video full screen after a few minutes, the C70D stops, blue screen with a message : your computer gets a problem, we collect informations ect.
After a restart the same problem comes again a few minutes later.
I have 14 days to accept this machine, but if it's a graphic card problem I prefer to return it to the vendor.

I thank you in advance for your answer.


Answer:Satellite C70D sops after a few minutes with YouTube full screen

It's me again after viewing this youtube video :

I've try but after more than 40 minutes, the little C70D stops again :-(
Anyone with a solution ?

For the rest as a Mac user, with for the first time with a PC, not bad at all.
Firefox, Thunderbird, FileZilla, Open Office, Processing are working fine.


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Hi everyone,

my Toshiba Satellite C70D-A-11D is beeping when I try to start it. The Beep Code ist 2 long, 2 short, 3 long, 2 short.

The screen ist black and there is no POST message.

Any Idea what is wrong? Sometimes the Notebooks starts, but most times not.

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I've only noticed today that when I turn up my laptop's volume up to about 28 (even with headphones in), there's this high pitch noise that comes from the speakers. And I'm sure it's the speakers and not anything else.
But the sound is sort of that real ear-killing noise so I can't listen to it for long. It even sometimes sounds like thousands of crickets - a complete nightmare

But with my volume at any level below 28 I can listen to whatever through headphones without the sound bothering me.

Does anyone have any ideas for a solution? I do know a thing or two about computers but nothing about anything extremely technical and I'm not sure if I want to take it apart, unless I really have to.

If you could help me it would be appreciated!

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The Brightness keys have stopped working after the migration Windows 8.1 to Windows10 (Satellite C70D-B-307).

Answer:Satellite C70D-B-307 - Brightness keys stopped working after migration Windows10


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since a while my Laptop gets a blue Screen several times a week, Messaging: PAGE_FAULT_IN_NONPAGED_AREA.

Latest dumps as per attachment.

How to recover from this?

Please help.


Answer:Satellite C70D PAGE FAULT IN NONPAGED AREA - frequent BSOD

I also get this error sometimes, all my BSODs can be found here -
Most of the drivers are probably outdated and not for Windows 10.. For example my BSODs are caused by Atheros Qualcomm AR8171 driver..

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I recently bought a Toshiba satellite l50d-c-13g with a stick of crucial RAM, specs are 8GB DDR3 1600 (PC3-12800) CL11 SODIMM 204pin 1.35V. The Crucial website itself recommended this for my device and I did some research and many people have confirmed that it is compatible as a combination for L50 devices much like this one. The installation itself went great, my machine and OS are picking up the total 16GB of RAM. However I'm experiencing an issue where the RAM is being throttled at 665.3 MHz (which I am assuming is 665.3X2) according to CPU-z and Seccy. My GPU is also being throttled as a result of this as it's using the RAM for shared memory and what's stranger still, is that even though my machine and OS is reading 16GBs, dual channel mode is not activated.

Currently my OS is not asking for a reactivation, and there is no option to enable/disable XMP in BIOS. Would a XMP profile have to be provided by the OEM for this machine to accept the new RAM or is this a known issue with some other work around to have it clock at a full 800MHz?

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I want to upguard the HD bat the new toshiba HD doesn't run in my notebook. bat in an other PC it will work fine. if i turn the original HD in a PC it doesen't work but it work in the notebook can enyone helb me?

I think the original HD have a other format

thank you for your help

Answer:Satellite 5100-503: HDD upgrade issue


How big is the new HDD?
As far as I know this unit was delivered with a 40GB HDD.
If the new HDD is bigger so maybe the BIOS have some problems to recognize the HDD correctly.

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I have Satellite A100-011 (PSAARE) and i have just upgraded memory RAM to 4 GB with 2x2GB Kingston (KTT533D2/2G).
BIOS can see all my 4GB installed,so my Windows (x64) but my Task Manager shows me 3069 MB!!!
How is this possible?Is there any way to fix that?My BIOS version is 6.00.

Thank you!

Answer:Satellite A100-011 (PSAARE) RAM upgrade issue


Are you sure that you have a 64bit version from Windows XP?
I ask this because the Toshiba website does not offer drivers for XP 64bit.

If you have really a 64bit OS make sure that you have installed all Service Packs and Hotfixes from Microsoft.

And install a program like Everest and look how much RAM this program shows.


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I purchased a Satellite A500 laptop containing Vista 32 bit Home Premium.
It came with a upgrade to Windows 7 for which I completed the install/uninstall process for upgrading from Vista Home Premium 32 bit to Windows 7 32 bit from the Toshiba site before the start of the DVD windows 7 install process.

After the re-start of my computer at step 6, I have a message 'new hardware found - base system device' I have tried searching c: and I have tried searching the Windows 7 DVD for the specific file and am unable to locate it.

The install/uninstall removed the drivers to connect to the internet.

Can't seem to start the install of Windows 7 from the DVD.

Please help.

Answer:Issue with Windows7 upgrade - Satellite A500


The Win 7 asks for the driver!
It?s not placed on the C or on the Win 7 DVD.

I assume you have upgraded the Vista to Win 7 and did not the clean install?.
I recommend a clean install because Win 7 would install everything again and will not use the applications which were preinstalled on Vista.
In many cases such apps are not fully compatible with Win 7.

After the clean Win 7 installation, you could install the Win 7 drivers which you will find on the Toshiba pages.

But Win 7 drivers are not published on Toshiba European page at this time?
So you could use a Toshiba US page to get the drivers or should check the European page later?

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I know that the issue has been already discussed several times, however it seems none of the solutions or suggestions posted earlier applies to my situation.
I have recently bought an old Toshiba Sat Pro 4300. The notebook had one memory slot filled with 64MB module so total memory in the system was 128 MB.
Since in my opinion the system worked to slow i have decided to buy an additional memory module. I have bought 128 MB - TOSHIBA PA3005U -K module and placed it in the slot B

I was quite suprised when I have found that after the upgrade, Windows showed that the total memory is 192 MB.
When I put the 128 MB module in slot A and the old 64MB module in slot B - the suprise was even greater, since the Windows showed only 128 MB.

First I thought that the slot B is faulty, but in such case it would be impossible to get 192 MB in the first place. Then I thought that the new memory module was either faulty or it was 64MB instead of 128MB, but this option is also unlikely, based on my observations. Furthermore, I checked the system with the EVEREST software and it recognizes the new module as 128 MB module, but does not see the old 64MB module.

The situation is quite strange. Does anybody has any idea whay is going on?



Answer:Satellite Pro 4300 - memory upgrade issue

From my knowledge the Satellite Pro 4300 can be upgraded to max 320MB.

The 64MB module which was equipped with your notebook should be ?not removable?.
So in this slot ONLY this 64MB module could works correctly.

I know this is strange but computer world is sometimes strange ;) you know :D


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I had tried to replace the old DVD/CDRW with the above UJ-830B ( FW: 1.50, HW: 1.00) but the result was IDE error. It is not recognize it in Windows at all.
I have tried to solder the contact 48 and 49 but result is the same.

How can I make to work this UJ-830B ( FW: 1.50, HW: 1.00) on Toshiba Pro M10?

Is any one have any solution like firmware upgrade or some hardware soldering/desoldering?



Answer:Satellite Pro M10: firmware upgrade issue DVD UJ-830B FW:1.50, HW:1.00

This is not possible because such software is not placed or released on any of Toshiba webpage.

Fact is that not all CD/DVD drives are compatible with all notebooks due to different master/slave/c-sel settings.
Therefore it?s always advisable to contact the ASP in your country or to check the user manual to get the details about combatable drives.

I can recommend only buying an compatible and supported ODD.


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I tried to install Win10 on my Satellite L850-1RX, as I could have downloaded the version of WIn10 of Microsoft, but Windows asks me key to activate the copy and I can not because I find the serial number
Can you help me?

Answer:Satellite L850-1RX - serial key issue - Win 8 to Win 10 upgrade

I have numer serie Satellite L850

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ok atm i have 512mb in my netbook and i want upgrade to 1gb
now i already have 512mb in teh nebook and i got another
but when i insert the other 512mb
the only thing i get is a black screen

Answer:Re: Satellite Pro 2100: RAM upgrade issue from 512mb to 1GB


The notebook supports max 1GB RAM.
This means you can use max 2 x 512MB modules; 512MB module in each slot.

I assume 1GB RAM is not supported and therefore you cannot boot up the unit properly!

Go back to 2 x 512MB

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Good day, fellow Toshiba notebook owners.

I have a little trouble upgrading my BIOS to a "newer" (according to Tempro) version.
I just installed the Tempro application, and it detected that my BIOS needs an upgrade, so I naturally downloaded the "new" BIOS. Everything went fine, but when I tried to install it, a message popped up in the install window:

"*The program will be closed!* There is an error occurred, please check below items. Bios version above 190. Battery capacity more than 10%. AC is attached."

No matter what I do, I get the same error, over and over again. I looked the problem up before I posted this thread, and other people encountered it, but, unlike my case, advices like "Close all background applications", "Charge your battery", or "Make sure the AC is attached" really helped them.

I tried closing everything, my battery is always fully charged, as I rarely disconnect the AC adapter, and, of course, the AC connection issue is not the cause, since it is almost always plugged in.

I checked my BIOS version in +msinfo32.exe+ and it is 1.90 already, but I remember upgrading it months ago (sooner than the release date of this last version), and if, hypothetically, I have the last version already installed, why doesn't Tempro acknowledge it and keeps alerting me over a non-existent issue?

Maybe there is something wrong with Tempro, but I just need to be sure before... Read more

Answer:Satellite C660 - 1C7: BIOS upgrade issue


Tempro notify you about new uploaded drivers or BIOS?
The Toshiba European driver page provides all the drivers and BIOS files and the latest BIOS version 1.90-win has been uploaded at 04.06.2012 and therefore you received this notification by Tempro software.

Who knows why they uploaded this file once again.. but fact is that your BIOS is up to date and therefore you cannot update the BIOS once again using the one and the same version.

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I have two problems with my laptop it's satellite L755-M1KQ ,

my first question is, can i download windows 10 on it?

my part Number is PSK2YE-0KQ02UAR

my second problem is the sound in my same laptop doesn't work , not always just sometime , please help me .

Answer:Satellite L755: Win 10 upgrade question and sound issue

Of course you could upgrade the system to Windows 10.

The hardware is strong enough to handle the Windows 10.
But Toshiba does not provide Windows 10 drivers for this series… therefore it could be possible that some notebook features (FN buttons, etc..) would not work properly….

Regarding the sound:
You did not provide many details and if the issue cannot be replicated, then it will be very difficult to find a fix…
I think you should check whether the sound issue appears using headphones or speakers only… also check if you could update the sound driver…

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Hi guys,

I recently upgraded my processor from the 1.4 to the T5500 Duo Core to give it more omff.
I've upgraded the RAM aswell with a 1GB. Thats worked fine. Its now at 1.5GB RAM.

Well the laptop fires up fine and works but the processor only runs at 800mhz on each core every now and again it jumps upto 1300mhz.
I know this as I've downloaded CPUZ. I've also tried using clockgen old and new version and it doesn't work.
I've also tried using NHC and no luck.

I can't seem to up the voltage to make it run right or change to speed using clockgen. Also when i go into Bios i can't change anything in there either.
I'm new to computer speak so replies need to be dumbed down for me in laymens terms.

I'm shaw I've read a post on the net saying they have this processor running in there L30-134 and it works fine but can't seem to find it again.
I am i shooting myself in the foot or can i get it to work?

Answer:Satellite L30-134 CPU upgrade issue - runs at 800Mhz & 1300Mhz

Hi buddy

I think there is nothing wrong with your notebook or with the CPU.
Fact is that the Intel Core2 Duo Mobile Processor T5500 supports the _?Enhanced Intel Speedstep Technology?_ and this is the reason why the CPU speed is not running constantly at 1.66 GHz.

Please check this Intel document about ?Enhanced Intel SpeedStep Technology?

_It says:_+Enhanced Intel SpeedStep technology allows the system to dynamically adjust processor voltage and core frequency, which can result in decreased average power consumption and decreased average heat production+

I think this should clarify everything!


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Please help.

Having problems burning CD/DVDs. Thought upgrading the firmware from TO01 to TO02 would solve the problem but then the TO02 driver failed to install.

Tried installing the driver but the software says the latest software is already installed.

Driver date: 21/06/2006
Driver version: 6.0.6001.18000

Answer:Firmware TS-L632H upgrade issue on Satellite P200D


I have checked the Toshiba driver page ?More info? section (it?s on the right) and found are some details about this firmware update;
Changes were made to correct the following:
Unable to burn songs from iTunes to certain CD media. iTunes error "The attempt to burn a disc fialied. An unknown error occurred (2131)" is displayed

So the firmware update does not solve any issues with CD/DVDs burning!

I presume you?ve got some CD and DVD burning issues because the medias are not fully compatible.
What you could do is checking different CDs/DVDs from different manufacturers.

One note; if I?m not mistaken the user manual should provide some details about compatible and supported CDs and DVDs.

8 more replies
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I have a Toshiba Satellite A100-768 from PSAA9 update bios S10V600,
I have no backlight on the screen apart from and I have the original bios .

voila now I see the page but there are over backlight except at the start.

help me please

Answer:Satellite A100-768 - backlight issue after BIOS upgrade

There is not much you can do except send the laptop to an ASP for a quote. The Inverter or screen may have a problem.

There is a list of ASP's on the Toshiba website.

2 more replies
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Hello everybody,

I just did an upgrade for my Satellite A300 to Windows 7 32. I started my laptop and everything was fine but after I write my username and password and log on my display goes black.
I can hear that it is working but I can?t see anything.

When I used the safe mode it worked fine. I checked the display info and it said unknown
I downloaded the latest drivers for ATI card from the Toshiba site but when I installed it, it said driver not detected because I think I am in safe mode and it is not connected and I can't install it in normal mode because I can't see anything

What should I do?

Please help

Answer:Display issue on Satellite A300 after Win7 upgrade


It is not easy to say what is wrong there. I have Satellite A300 too and since last week I use Win7 too.
On my notebook everything works perfectly.
I also found small Toshiba group on Facebook and one guy there described how to install Win7 on Satellite A300. If you are on Facebook too you can check it HERE .

I recommend you to install Win7 again following installations order posted there.
If you have more questions please let us know.

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The problem concerns the driver for Mobile Intel(R) 965 Express Chipset Family. System: Vindows VISTA 32bit Home Premium Service Pack 1. Laptop: Satellite A200.

I installed the new driver from this source (suggestion by Toshiba TEMPO): rLanguage=42&SOURCE=TEMPO&LNG=20

After switching on of the computer, the system is constantly asking me ("warning about securities"), whether to run (open) 3 files: C:\Windows\System32\igfxtray.exe / ...hkcmd.exe / ...igfxpers.exe. Disabling of option "Always ask before opening of the file" doesn't help. I have to choose option "Open / Cancel / Close" to continue switching on of the Windows (any option allows switching on). Please mind that I have translated above mentioned communications from Polish.

Answer for the question, which I received from Intel(R) Technical Support:

++This is actually not a problem with our drivers. This is related to the administrative/user rights and security features set by Windows* Vista.++

Yours faithfully,

Maciej Kochan

Answer:Satellite A200 - strange issue after graphic driver upgrade

When you install drivers, you should Right-click the EXE file and choose "Run as Administrator".

You should also temporarily disable your security software or reconfigure it to allow the system file.
Spyware removal tools such as AdAware and Spybot (or the spyware tool in your Internet Security package) may be blocking the system file.

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i have L500-12T and i upgrade to WIN 7 64 bit.
After the upgrade the FN key not working and i can't turn on the wireless card .

So i can't surf with the wireless.
I download all the driver that i found on the site of toshiba and it's still not working.

What i can do ?

Answer:Satellite L500-12t: FN buttons issue after Win7 64bit upgrade


I think you didn?t install the needed Toshiba software.
You have to install the VAP (value added package) and have to install the Flash Card Support Utility!

Be aware of this


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Relevance 51.25%

To Whom It May Concern,

I bought a A350 laptop in 2009 and ordered Windows 7 by using program, however I couldn't receive anything from anywhere until today.

Recently, I asked about the delivery since during 2 months nothing delivered but the team behind this program canceled my order. (Order No: 4440058036)

Two days ago, I ordered again (Order No:4440124899) but this time another email was sent about my credit card since they couldn't charge the card so they are not able to send the Windows 7 upgrade.
In addition to that, it is mentioned to contact with customer service in Turkey but the phone number provided on the page is not working.
I am sure my credit card is working since I order many stuff from another websites in the world.

Nearly 3 months past, still I don't know where to contact and how to order Windows 7 upgrade.

I trust TOSHIBA brand while buying A350 laptop, but today I am considering my decision is not true at all.

Please advise how to deal with whom to order Windows 7 upgrade as advertised during sale of A350 laptop.


Answer:Satellite A350 - Cannot order the Win 7 Upgrade - credit card issue


For me it sounds like there are some problems with the credit card.
Who knows what you did wrong? maybe you typed the wrong number or missed something? maybe there is other issue with your credit card?
In my opinion you should get in contact with you bank and should ask what could be wrong?

Here is other Toshiba page where you could ask an Support Team for a help if an problem with Win 7 upgrade kit would appear.


1 more replies
Relevance 50.43%

After upgrading to Windows 10 HDMI audio stopped working.
Tried to reinstall Conexant Audio Driver
Any ideas how this could be solved?

Answer:Satellite L650D HDMI audio driver issue after WIN10 upgrade

I recently saw something on the CATALYST Driver of the Graphiccard. There was an option "INSTALL HDMI AUDIO Driver". I was surprised to see this option under Graphic-Catalyst-Driver. But it makes sense, the HDMI is a Video- as well as Audio-(AV)Connection.

So please try to install the latest driver of your graphiccard.
Perhaps this will work for you.

5 more replies
Relevance 50.02%

Hey all.

I recently bought a Satellite A200-1CZ (PSAEC). This one has Vista Home Premium preinstalled. But i wanted it to be able to connect to my domain at work, so therefor i had to upgrade it to Vista Ultimate. THe upgrade itself went fine, but after the upgrade i cant get the integrated Chicony web camera to work again. I tried reinstalling the camera software without luck.

I also tried to lead the driver installation to the location on the PC where the drivers are located. It says that it indeed is the correct drivers, but that there might be missing a post in the INF file. It seems like it needs to be specifically written to Ultimate.

Anyone got some other drivers or maybe a solution to this problem?


Answer:Chicony camera issue after Vista Ultimate upgrade on Satellite A200-1CZ PSAEC

Hi Dan

Please don?t be mad at me but why you don?t search here in the forum firstly?
The forum ?advanced search? is the beautiful option to find threads related to this issue.

I found this:

Here is also the solution to your problem =TIU00000038fc


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Relevance 49.61%

Hi there, I need some advice on my laptop upgrade. My laptop is a:

Toshiba Satellite P300D - 21K
Model No: PSPD0E - 00H003EN

I'm thinking of upgrading to 64 bit windows (lucky students can do this for 30!) to help speed up my laptop. I use some CAD applications so 64 bit should help with the speed of these apps. Question:

1) Is there any reasons anyone would advise me to not upgrade to 64 bit with my laptop?
2) I will need to upgrade my RAM to at least 4 gig for 64 Bit. I currently have 3 gig, so I guess I need to replace my 1 gig stick with a 2 gig stick? Or can I put a 4 gig stick in with my existing 2 gig stick?
3) Will upgrading my ram, and operating system void my warrenty?

Answer:Satellite P300D-21K: Windows 7 64bit Upgrade & RAM Upgrade Advice

hi rossbardon,

1. make sure that your application can use the features of a 64bit system otherwise there will be no performace boost in that application. except the expanded memory...
2. i would use always the same make and modell of ram because mixing is only good when drinking cocktails...
so 2x 2gb ram from a known manufacturer should be a good choice. why not 2x 4gb when using win7 with 64bit?
3. as far as i know you are allowed to change your ram without loosing your warranty... i think the warranty is hardware related.... to make sure if you allowed ask a servicepartner next to you.
you will have no support related to the win7 installation and software related issues.

hey upgrade to win7! due to this price and no danger (it's software) ahead i would do it.
make sure that the needed drivers are at hand before installing!

good luck and pls report what you have done.

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I waited until the last minute (literally) to upgrade from Win7 to Win10. During the wait I kept up with all the Win10 HP blogs. My HP all-in-1 printer works great thanks to the support blog but I am still having difficulty getting my BOSE speakers to sound as they did with Beats on Win 7. I have downloaded and installed the compatible IDT HiDef Audio CODEC driver but the sound quality is still poor. The "Speakers/Headphones" property sound setting is "24-bit, 48000 Hz (Studio Quality)". I would like to adjust the treble/bass settings as before - I want my BOSE speakers back!! Any recent recommendations?Thanx!!  

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We have a Satellite Pro A300-2C4 (purchased 23/11/09) which came with Vista Business 32Bit installed but was downgraded (using disk provided) to Windows XP because of business network requirements.

When Windows 7 became available I purchased the Windows 7 upgrade DVD that Toshiba were offering so that if the Business decided to upgrade to the new operating system we could do so on this laptop.

This is what I have recently tried to do to discover it cannot be done as the DVD is for Win Vista Bus to Win 7 Pro upgrade.What is the best way to do the upgrade without having to purchase another upgrade disk. I do have a set of Recovery Discs for another Toshiba SatellitePro A300-2C4 which was purchased about 2 months before this one; these were created using the Toshiba Recovery software before any changes were made on the laprop. Would I be able to recover the system to its Windows Vista state using these discs and then use the Windows 7 Professional Upgrade DVD to do the upgarde?

Any suggestions or recommendations would be greatly received.

Answer:Re: Satellite Pro A300-2C4 'Windows 7 Professional Upgrade DVD' to upgrade


Upgrading from WinXP to Win7 is not supported by Toshiba nor by Microsoft.
The only possible way to upgrade (go from 1 installation with some data to Win7 and keeping your settings and data) is from WinVista SP1 or later.

So regardless of how You look at it, You need to get XP out and either begin with WinVista factory installation + any 1 million updates that were released after this, OR
you can boot up from the Win7 media directly and install clean.
The second method saves a lot of time BUT have some negative side effects - namely not all drivers and utilities will be available in the final system if installed clean.
Some packages from WinVista works well in Win7 and are for that reason expected to be in the system during the update.
Hence, if You do a clean install, they will be missing.

However, they might not cause any trouble for You if they are not there, but that is not known until You're there and can see what You are missing.
Basic functionality should be expected though (WLAN, LAN, Sound, on)

So, think about what You want to do and get busy with either recovering your unit with the WinVista set, updating, and then running the Toshiba Upgrade DVD, Win 7 upgrade and finally the Toshiba upgrade DVD again, OR just install Win7 clean + adding as much as possible / needed from the Toshiba Upgrade DVD.

Good luck!

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I've received my Toshiba Windows 7 upgrade DVDROM today.

The upgrade process stops after checking the system saying system is not applicable for upgrade.

I was under the impression that this laptop was upgradeable to Windows 7. (purchased 2 weeks ago)

Has anyone come across this problem? Any assistance would be appreciated.

Answer:Satellite L500D - Upgrade assistant will not let me Upgrade to Windows 7

Hello Nik

Just one question: have you got two DVDs (component and upgrade DVDs) or just one?
BTW: what is exact model name (L500D-xxx)?

Satellite L500D is newest notebook model and it must be Win7 upgradable.

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I thought I'd posted this question yesterday, but I can't see it so apparently I didn't :-)

To keep it simple, I've reserved my copy of Windows 10 like millions of other people. Specifically for the Toshiba M series (Mine's a N50-A-11Q shipped with Win 8.1) what are your intentions...

1) Upgrade as soon as you can

2. Stick with Win 8.1 indefinitely

3. Stick with 8.0 indefinitely if that's what it shipped with

4. Wait a while to see if other Toshiba M50 users get any compatibility or performance issues



Answer:Satellite M50-A-11Q - Windows 10 upgrade

Hi David

I have Satellite S50-B and I?ve also reserved my Win10 copy.
To be honest I will not wait until Toshiba starts Win10 support. I will install it immediately to see how it works and if there is some software related issue.

If something goes wrong I can install original recovery image again.

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You can upgrade my computer to Windows 10 satellite M60.
Thank you

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My PC just migrated to Windows 10 and everything looks fine so far. My only issue is that CD/DVD player is not being recognized. No error appears. I cannot find proper drivers and I tried all fixes I could find on the Internet.

Do you have any suggestions how I can fix it?

Thank you.

Answer:Satellite P50-B-10V - no CD/DVD after Windows 10 upgrade


Do you have iTunes or DVD burning software installed?

Try uninstalling that software.

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I have tried many ways to upgrade, many fixes but I just cannot upgrade my Toshiba Satellite CL10-B-101 to Windows 10.

I've tried using the regular Windows Update interface, WindowsUpdateDiagnostic, MediaCreationToolx64, lots of other step by step fixes described by Microsoft staff, installing to USB (as the SSD hard disk is only 21GB) etc.

Every time I ended up with this or that Windows error code.

Is it at all possible to upgrade Toshiba Sattelite CL10-B-101 to Windows 10? Anyone successful?

Answer:How to upgrade Satellite CL-10-B-101 to Windows 10

What are the Windows error codes?

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I have tried to upgrade to Windows 7 Pro from XP Pro but towards the nd of the upgrade, my notebook reboots and freezes up trying to start Windows 7.

Does anybody kow how I can correct this? My system has the required disk space (55.6 GB) and memory (1GB).

Answer:Satellite M40 and Windows 7 Upgrade

Do you know how old your notebook is?

Requirements don't mean just enough space on HDD and enough RAM but also the hardware infrastructure.
Your notebook is not designed for Win7.

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I am planning to get a R-50-B. This has Win 8.1 pre-installed.
In July Windows 10 will be released.
Can I upgrade to Windows 10 without any problems?
Regards, Theo

Answer:Upgrade to Windows 10 - Satellite Pro R50-B


In last few days many people ask the same question. If you have some time check please this similar and very interesting thread ? here

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I have currently windows 8 running. I know I wont be able to upgrade to Windows 10 directly. I will be upgrading via create installation media (DVD). I tried via store previously and again rolled back because it would prompt me that some files are missing, although the OS was working but I had system metro apps broken so upgrading via DVD iso. Now my question is : I have windows 8 genuine copy which came preinstalled by my OEM (HP) and I dont have serial key. If the installation asks me for a key where would I get it from. 2. Would using programs which identify our OS keys are safe? 3. If they misuse my key and somebody would use that key to upgrade to Windows 10 before I do is that possible?

Answer:Windows 10 Upgrade issue

1. Is there no key on the bottom of the laptop? or underneath the battery?
2. No
3. Possible I suppose but I haven't experienced it.

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I have had issues with windows 8.1, specifically the KB2919355 update but have everything just about
all straightened out and the machine runs good. HP Dv7t-7300 i7 3740QM with Samsung 840 Pro SSD.

The only issue I have now is the fan runs full speed on cold start and sometimes, but not always, it gets erratic...on-off-on-off for a minute or 2 then it straightens out for the duration.

Machine is completely updated with drivers from the HP site.

I check task manager on start up and see nothing that is stressing out the CPU and I have re-loaded the video drivers and switched to older versions and back and forth and no change.

I am not sure which way to go now. HP site is of no help.


Answer:Windows 8.1 upgrade fan issue

If the PC running smoothly then you should not have to worry about it. It is normal for the temperature to spike up during the startup since it has to run many things ei. services, startup programs etc... If you are using the stock fan then this is usually the case to keep the CPU cool. If you think it's worth then replace the stock heat sink/fan with a better one. After everything is loaded and run then the temperature will drop and the fan speed will slow down.

EDIT:You can also clean the surface of the CPU and apply a good thermal paste will help too.

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Users might have come across an issue after Windows 10 upgrade from Windows 8.1, wherein the wireless networks are not available.

It occurs even when the wireless network adapter functions properly as well as after restarting and reinstalling the wireless network adapter driver several times.

The issue might also prevent the wired Ethernet connection from functioning properly.

According to Microsoft, the issue is caused by unsupported VPN software present during the Windows 10 upgrade.

"The issue may occur if older VPN software is installed on Windows 8.1 and is present during the upgrade to Windows 10. Older software versions contain a Filter Driver (the Deterministic Network Enhancer) which is not properly upgraded, leading to the issue," explains Microsoft.

There is a solution for this. Performing it is as simple as issuing a command. For a detailed guide check the following steps:

Step-1: Launch Command Prompt as Admin. For this, right-click Start button from there and select Command Prompt (Admin) from the drop-down menu

Step-2: Execute the following command and then press Enter

reg delete HKCRCLSID{988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f

Step-3: Enter the bellow command and press Enter

netcfg -v -u dni_dne

Now restart your PC and check the Wi-Fi settings. You should now be able to get all visible networks around.

A note for those who are running the older versions of Cisco VPN client or SonicWall Global VPN client: First uninstall... Read more

Answer:How to fix no Wi-Fi available issue after Windows 10 upgrade

reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f


And BTW I have tried this, my computer have no registry key with this name and I have the problem still unsolved.

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Hi All, i recently upgrade from windows 8 to windows 8 pro so i can get windows 10 pro but whenever i run the setup file, it only allow to install windows 10 home. Even if i use the media tools and create a windows 10 pro USB, it still show as windows 10 home.

Anyway to fix this problem? Not sure what i need to do in order to get to windows 10 Pro. Thanks

Answer:windows 8 upgrade issue

Do you have the Win 8 Pro product key ?

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i have an issue upgrading my Dell lop top to windows 10. It gives me the error code bello. What can I do?

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We have downloaded windows 10 to our desktop computer and we are now stuck in limbo. We have been able to bring up a menu when pressing ctrl+alt+del to: power (reboot/shutdown), connect to wifi, change language and ease of access centre. These are the only options available, no start option. Other than that we have a constant blue screen with the "thinking circle". We have no option at the moment to unistall or troubleshoot.

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