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Satellite C660 with Windows 8.1 is very slow

Question: Satellite C660 with Windows 8.1 is very slow

I upgraded windows 7 to 8.1 and it was very slow, the disk is always in 100 usage.
When I had the Windows 7 I never had the computer slow.

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Preferred Solution: Satellite C660 with Windows 8.1 is very slow

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C660 with Windows 8.1 is very slow

Can you please explain to us what have you done exactly?
As far as I know your machine is supported for Win8 upgrade only.
Have you upgraded Win7 to Win8 and later to Win8.1 or you have made clean Win8 installation and later updated it to Win8.1?

When you used notebook with Win8 only have you noticed the same performance issue?

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As my username suggests, I'm not very good with these things. I bought the c660 about a month ago and I cannot believe how slow it is, it takes forever to open a document and the internet takes absolutely ages to open even the home page.

I have tried disabling add ons and I have only stored one excel sheet and about 20 pics on the computer its self so I can't understand why it is like this, to be honest it was like this from day one!

Please can someone tell me what I can do to rectify the problem?
Many thanks :)

Answer:Re: Satellite C660 new but very slow


In this forum you can find many identical threads. Please check
If you have more questions let me know.

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Can anyone help solve my ongoing problem with Satellite C660-23r?

It's quite possibly the slowest competer i have ever used. To perform any task on this machine has become extremely tiresome, even opening internet explorer takes at least one minute to load up not to mention the hassle switching tabs.

Is there a simple solution to this frustrating problem? Is it faulty?

Thanks in advance

Answer:Satellite C660-23R - slow performance

Hmm, this seems rather bizarre! If it has been like this since purchase, then I reckon it is indeed a faulty machine. If it started out okay and got really slow all of a sudden, this indicates some sort of spyware/virus.

You could try scanning your machine using "Spybot - Search and Destroy". Here is also a list of commonly used anti-virus software -

Pay attention to the column on the right hand side, it shows which software is free and which isn't.

If this does not help you, then I recommend wiping your hard drive. This is not as easy as it used to be, the powers that be do not seem to like people taking control of their own paid-for product and cleaning it, instead they'd rather you bought a new one. Google "windows 7 how to wipe hard drive" or something similar, there are many guides out there.

Good luck!!

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I'm having problem with my Toshiba Satellite C660-1LD PSC0QE

let me share the problem.

I use to use it without The battery so most of The time when sudden blackout happens my laptop also turns off. Then I'm having trouble booting it up it just stays on The black screen. I tried changing The memory to different slots an checking The HDD and troubleshooting it. The last thing I did was reformat The HDD and tried to reinstall windows. Here are my observations:

- If The configuration of my SATA on bios is on ACHI, windows is telling me that it can't detect any bootable partition so windows installation is not possible to any partition of my HDD, but If I switch The SATA configuration on bios to COMPATIBILITY, Then windows continues to be installed on any partition I want.

I thought everything are going smoothly but, when windows are finishing its installation suddenly an error pops up

Now I don't know what to do. It is so frustrating. Then I accidentally inserted the Recovery media and the laptop started booting up on the disc and install windows and restore it to the factory setting with its bundled software.

Now here is the problem. It is so slow. Even the startup andbootup of Windows isso slow it would take about 30 minutes just to boot up. the mouse cursor responds accordingly except when you open a program or clicking the right button it would take 10 minutes. Everything is so slow. Now I don't really know what to do.

Now I'm trying to re... Read more

Answer:Satellite C660-1LD is super slow

My advice for you is to use recovery image only. Set BIOS to default settings and install OS using recovery media. Recovery image contains all necessary drivers, tools and utilities so you will have perfect OS configuration.
What you need is small OS optimization.

Take some time and read
This is older thread but the principle is the same on new machines too. As small test remove preinstalled antivirus application and check if start-up is faster.

Please send some feedback.

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I have a C660-2E1 which has always run very slow since I bought it two years ago and I know I should have done something about it before now.

I noticed that it only has 1GB RAM, could this be the problem?

I was going to replace the 1 GB with a 4 GB Module.Does anybody know if this needs to be a 2X2 GB matched pair or can I use a single module?

I understand that as I`m running Windows 7 home edition that it can only address a maximum of 4GB?

Answer:My Satellite C660 is running very slow

> I noticed that it only has 1GB RAM, could this be the problem?

Yes, 1GB RAM is definitely not enough to get the notebook running smoothly.
I recommend you to upgrade the notebook up to 4GB RAM or higher? the RAM can be extended up to 8GB RAM (2 x 4GB RAM)

The compatible RAM modules are:

2GB PC2 DDR3 1333MHz (part number PA3918U-1M2G)
4GB PC2 DDR3 1333MHz (part number PA3918U-1M4G)

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I recently repaired my laptop back to its original state, so nothing had been installed on it, it seems very slow, as it crashes or stuggles to load on several basic programs, sometimes it loads fine other times it just hangs, I have installed several drivers from the list on Toshiba, but still stays the same.

Any advice?


Answer:Satellite C660-1ZM is running very slow

What are ?basic programs for you??
What happen exactly?

I believe you that your notebook pretty slow is. Preinstalled OS must be configured properly.
You must remove all useless stuff from the system, configure start-up option to avoid long start-up and have better notebook performance.

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Just bought this laptop at Argos a week ago. I know other people have had similar problems. Basically the whole things runs really slowly whatever you do, escecially when you go on the internet. Takes ages for anything to happen, then you end up with multiple windows open and the whole thing freezes up.

On the suggestion of some people on this forum, I removed the free McAfee anti-virus and installed my own Norton one instead.

I installed the BIOS update when prompted to by the Toshiba updates.

Another problem is that there are about 36 windows updates which the machine is trying to download but it keeps failing to install them and then tries again every time you switch it on.

Any advice appreciated.

Answer:Satellite C660 - Very slow and freezes

Hi buddy,

> Basically the whole things runs really slowly whatever you do
Does it happen with preinstalled Windows version or have you installed your own version? What additional software programs you have installed and have you connected any external devices?

> Another problem is that there are about 36 windows updates which the machine is trying to download but it keeps failing to install them and then tries again every time you switch it on.
I would recommend installing Service Pack 1 before you start with single Windows updates. You can download the whole Service Pack 1 on official Microsoft Website. After installation try to download Windows updates again.

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The keyboard on my Satellite C660-108 is very slow in response. Some characters are not displayed at all, some only after a short delay. This is very inconvenient when typing text and passwords (!) because I have to double check everything I type (and 1 out of 3 words has spelling errors, due to the keyboard issue)

Is there a way I can troubleshoot what's wrong?



Answer:Satellite C660-108 - Slow keyboard response

Hi buddy,

As you can read in many other threads you have to update the BIOS to get rid of this problem.

Toshiba has already released an article about what you should do:
[ Keyboard Issues with the Satellite/Satellite Pro L670 & C660 Series Notebooks|]

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I was asked to replace a screen on my sons Satellite C660, which a did,
After testing the laptop I noticed it was incredible slow. I asked him why it was so slow and he said it had always been that slow since he purchased it from Argos 10 months ago ( it?s his first laptop and he is not very computer savvy)

Anyway I ran an anti-virus scam and spyware scan and nothing was found.
So I decided to do a factory reset (f8) but the problem is still there.
My other son who lives with me as the same laptop ( only difference his is a pro) and difference between then like night and day,

I notice that the physical memory is always on about 93% with nothing running in task manager and his fan keeps coming on every minute or so.

Any suggestions regards D

Answer:Slow Satellite C660 - physical memory 93%

What is the exact model number of the Satellite C660-xxx
How much memory RAM does this notebook support?

Mostly the system runs slow due to high amount of processes running in the background.
It?s advisable to check the startup tab in MSCONFIG and to disable some not really important processes .
I recommend also cleaning the system using CCLeaner and possibly the RAM should be upgraded if it?s too low.

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My laptop runs Windows 10 and there is often a vey slow response to my keyboard strokes. I think that I may need to update keyboard drivers for Windows 10. However, when I go the Download driver section, I do not get an option to choose Windows 10 as my operating system. Please can someone help me? There must also be other drivers that need updating.

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My Mum bought a Tosh Sat C660/C660D about 5 months ago. From day one,it has been slower than a snail with a cold.

When you click on the start button, it can take a good 10 - 20 seconds for the menu to pop up. When you select say MS Word, that can take 30 - 40 seconds to load up. Even opening IE can take a good 30 second, and then theres the time for the website to open on top of this.

System monitor shows (CPU between 3% & 7%), (Physical memory (84% Used) : This is when system is at rest, not doing anything, no programs running.

Laptop has Celeron 1.5ghz, 1gb RAM and Windows 7 (64bit). I know its not like the BEST laptop out there, but I think is stud react a little quicker than it is doing.

Dont have a lot installed, mainly MS office. No games or graphic programs.


* Done the Toshiba, build in system recovery. (Several times)
* Reg Clean, System Clean, Defrag
* Updated BIOS & Chip Set

Any Ideas????????

Answer:Super slow Satellite C660/C660D

>System monitor shows (CPU between 3% & 7%), (Physical memory (84% Used)

In my opinion you should upgrade the RAM.
84% is already used by system therefore it takes much longer to start other application.
Your notebook use 1GB RAM running Win7 64bit?dude? I don?t not wonder that your notebook is running slow.

I recommend updating the RAM to 2GB or better 3GB or 4GB RAM

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A few days ago I purchased a new battery (10.8V, 4400mAh) on Amazon (from Batterytec) for my Toshiba Satellite C660-13Q PA3817U-1BRS , 10.8V, 4200mAh .

The Problem is that this battery takes about 12 hours to charge: it's very very slow!!!

I've already done a complete charging cycle to calibrate it and the battery life is of 2 hours and 25 minutes,after calibration. With the original toshiba battery (fault) I never had this problem.

What can I do to solve the problem of "slow charge"?
Is it a defect in the battery?
such behavior is normal?

Thanks in advance

Answer:Re: Satellite C660 - new Battery with slow charging rate

Have you bought original Toshiba battery with Toshiba sticker or it is some other brand (universal battery)?

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Hello Forum - I hope someone can help.

My kids (PC people) run a C660-IST (two years old). I say 'run' - the machine is going at a snail's pace. Confession - their dad has only ever worked on Apple (I know, i know....) so [email protected] thrashing around trying to help them. With limited success.

I've found something called 'Computer' and it says:

Hard Disk Drives (3)

WINDOWS (C:) 81.3 GB free of 149 GB
Data (D:) 141 GB free of 148 GB
Microsoft Office Click-toRun 2010 (Protected) (Q:)

I had supposed that the kids had simply filled up the memory running games (Sims and Zoo Tycoon) but - looking at the memory available that doesn't seem to be the case.

So I ran the 'Diagnostic Tool' programme. Everything looked fine....until it ran the 'HARDDISK'. And it says 'FAIL' in the 'results' box.

That's as far as I've been able to get. Not sure why the 'FAIL' result is there. Not sure what the kids can have done to the machine for this to happen.

Two questions:

- would the 'HARDDISK FAIL' be the cause of the machine running so slowly?


- is there anything I can do to try and fix the problem?

Please be gentle with any response - PC management is NOT my forte!

Many thanks

Helpless Dad

Answer:Satellite C660 is running slow - hard disk 'fail'?

> would the 'HARDDISK FAIL' be the cause of the machine running so slowly?

Yes, a faulty HDD can be the reason for slow notebook performance.

> is there anything I can do to try and fix the problem?

There are some things which should be clarified.
If its an physical HDD problem, the only one real solution is: HDD replacement.
If the issue is related to bad sectors and files stored on the HDD, the solution might be much easier:
First of all I would recommend cleaning the system using CCleaner (freeware software)
You could delete the temporal stored files.
Additional you could defrag the HDD partitions .
Here a nice article from Microsoft:

but finally if you would not notice any improvements, you could format the HDD and install the system again using the Toshiba recovery disk.

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I have a Toshiba Satellite C660-1F1 with an i3 Processor and i recovered from the recovery disks. A few days later everything is really slow and the Fans are always at full speed even at idle and there is no dust when i opened it and i replaced the thermal compound.

Any Suggestions.


Answer:Satellite C660-1F1- Slow after recovering from DVD's and fans constantly running


Try to optimize OS version. Check start-up options and disable all applications that you don’t need.
Be sure all useless applications will not start with OS. Remove from the system all stuff you don’t need.
Play a bit with all this.

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Hi, I've recently started to experience problems with the above laptop, during start up the screen hangs on the "windows" screen, the HDD light does not function either.
The computer does load up eventually, but is very slow.

Please note, the laptop was recently dropped only from a relatively sho height - the problems started shortly after.

I do believe it may be the Hdd, Pls assist.


Answer:Satellite C660-11H - HDD light is not flashing and laptop extremely slow

> I do believe it may be the Hdd, Pls assist.
I agree with you. It is probably HDD hat doesn?t work properly anymore.
HDDs are not expensive and you can exchange it alone so I recommend you to obtain new HDD, exchange it, install original recovery image and test functionality.

If you need some assistance you are welcome.

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Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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My C660 needs a new hard drive. It came with Windows 7 home premium pre-installed and I would like to return to that.

If I go to Microsoft to download windows 7 with my product key, it gives an error. I contacted MS support. I don't quite remember what they said but they couldn't help, possibly because it was a manufacturer installed version?

So If I get a new hard drive, how can I return to my previous OS, Windows 7 Home Premium?

Help please?

Answer:Satellite C660 needs new HDD - Windows 7

You can have previous OS (recovery image) if you install it using recovery media (DVD or USB).
I presume you didn’t create this recovery media in the past, right?

If you still can use your notebook and preinstalled OS try please to create this media using preinstalled recovery media utility. More about that you can read in user’s manuals document.

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When can we expect to be able to download the driver software to enable an upgrade from Windows 7 to Windows 10?

And, when is Toshiba Support going to have enough staff to take calls within a reasonable time-frame? Sorry but a wit of 10 minutes on a premium rate number is not acceptable!

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I am going to download this new Windows 8 Preview..
Will it accept the drivers for my laptop??
My laptop is TOSHIBA

*PART NO.* PSC1GE - 029002AR
*SERIAL NO.* 6B206893K

Answer:Windows 8 on Satellite C660-1M0

Untl now I didn?t make some experiments with Win8 but I think there should not be problem if you use Win7 drivers.

Create recovery DVD and make test with Win8. If you don?t like it or you will see that there are problems with drivers, tools or utilities installation you can install recovery image again using created recovery DVD.

I think you are the first one with Win8 and it will be nice if you can make short report about all this. It will be interesting to read your experience about it.

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I have a Satellite C660-162 and suddenly it was soo slow so I tried to install a new Windows but I could not install it and gives me this error Windows cannot be installed to disk 0 partition 1 or 2 and when I press it " Windows cannot be installed to this disk. This computers hardware may not support booting to the disk. Ensure that the disks controller is enabled in the computers bios menu".

Then I?ve changed the boot priority or something like it to fast and it was normal after that my Toshiba logo does not appear and I cannot enter the bios setup.


Answer:Cannot install Windows on my Satellite C660-162

Wait a moment.
You posted this in recovery category.
What are you doing exactly: do you try to use created recovery disc or original Microsoft installation disc?

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I have a problem with Windows 7 installation from USB on NEW HDD (Seagate). Every time I try to boot from USB, I receive Boot\BCD error oxcoooooof

Answer:Satellite C660 Windows 7 installation from USB

Are you able to boot from the internal ODD (optical disk drive) properly?

Did you check whether this bootable USB stick would work in connection with other computer?

I’m asking because to me it looks like the bootable USB flash memory stick is broken.

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Brand new, out of the box machine.It says "Starting Windows". It prompts me for the language. I select English. Click 'Next'. Please choose language of operating system to install. I choose 'English (Windows Win 7)'. Click 'Next'. Then I get

HDD 1 - DISK 0
HDD 2 - DISK 1
A subdirectory or file V:\HDDRecovery\SWImg already exists.
A duplicate file name exists, or the file
cannot be found
ERROR: Could ot move "V\_IMG\15238XSP*.swm" to "V:\HDDRecovery\SWImg"!
press and key to continue.

When I press a key to continue it just gives me awhite screen with Toshiba written in bottom right hand corner.
I have tried to start windows and press F8 so I can go back to factory settings, but it doesn't offer me a restore option. Please can anyone help ?

Answer:Re: New Satellite C660-2EL - Windows 7 will not install

I?m afraid something is screwed up. I recommend you to bring it back to your local dealer and ask for replacement.

As far as I know such errors and issues cannot be fixed by users.

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I have recently had Microsoft Technical Assistance reinstall Win 7 Home Premium 64-bit.

I find it most offensive that Toshiba are unable to supply the Original Windows Activation code for the Laptop which was bought with the operating system pre-installed.

The Windows "Identification" label has long since perished.

No back up disk was supplied nor ever made, and there were no instructions nor inferences that it was imperative to create such.

It is not only preposterous but TOTALLY WRONG that one should be expected to pay again for something one has ALREADY PAID for!

Answer:Satellite C660 - Windows reactivation

This theme was discussed probably 1000 times on this forum and you can find many threads with very good and detailed explanation how it works.

Notebook is not delivered with restoration disc but original recovery image is saved on HDD and in user’s manuals document is clearly described how you can install recovery image using HDD recovery option but also how to create bootable recovery media (DVD or USB).

If you don't have it now all you can do is to order original recovery media or use own operating system but in this case Toshiba has nothing to do with product activation.

Product key that you got with your machine belongs to the OS version that you got with your notebook.

If you have more questions please be free to ask.

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Hi friends,

I'd like to ask you if my Toshiba Satellite C660-R12 is compatible with Windows XP? I'm not able to find out any information about it.

Thanks for your help

Answer:Satellite C660-12R - Compatible to Windows XP?

Hi wencman,

It?s important to know if you can get all drivers for your notebook model and Windows XP. This must be checked on official Toshiba page: > Support & Downloads > Download drivers

Satellite C660-12R belongs to PSC0QE series and as you can see all drivers for Windows XP are available so installing XP should be no problem. You can download official and pretested drivers! :)

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I have installed a new hdd in my C665. I went to Microsoft Download page to download windows 7. I have the activation # on the sticker underneath. Microsoft said I could not download because windows 7 was originally put on this laptop by Toshiba. Microsoft also said I have to get in touch with Toshiba.
I cannot find any satisfaction on the Toshiba site and wanted to know if anyone can help me solve this problem.

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I owe Toshiba Satellite C660 laptop.
For last 1 month,when i tried to open my laptop, the welcome screen appears and then turns to black screen.

For hours i waited but nothing happened.
Now i would like to install Windows 8 on my laptop.
So does my laptop support Windows 8...

Intel Core i3 M380
RAM 2GB total(i added 1gb was actually 1gb)

If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Thanks in advance...

Answer:Does Satellite C660 support Windows 8

> If windows 8 is supported in my laptop, then please gave me supported drivers link also.

Even if your Satellite C660 would not officially support Win 8, you can install this system because the notebook meets the essential system requirements which are:

? Processor: 1 gigahertz (GHz) or faster with support for PAE, NX, and SSE2
? RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
? Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
? Graphics card: Microsoft DirectX 9 graphics device with WDDM driver

More details here:

I have no idea what C660-xxx do you have exactly but all Toshiba drivers are available here:

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i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.

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I have just purchased a Toshiba Satellite C660-195 with Windows 7 pre-installed.

This morning I have switched it on and it came up with a black box with x:windows\system32\drvload.exe in it. This box then disappeared and Startup Repair kicked in. It then told me Startup Repair cannot repair this computer automatically. The advice was to remove any device which had been recently attached to the laptop (such as a webcam or music device) but I have not installed any hardware or devices. I clicked finish and it shut down the laptop.

I switched it on again and the same thing happened (again and again!)

One forum suggests trying the following: Click the 'view advanced options for system recovery and support' link which asks me to choose my keyboard configuration but then when I do & click next it tells me "You must log in to access system recovery options" I am never given the option to log in!!

When accessing the Advanced Startup options using F8 I am still unable to solve this problem. The same thing (above) happens when I try to start in all Safe modes, Last Known Good Configuration (advanced), Debugging mode, Start Windows normally etc. I just don't understand it.

Upon searching other forums they have suggested holding down zero whilst switching on and then chosing Windows 7 to restore the laptop to its factory settings but the same thing happens - it just shows the black screen with x:windows\system32\drvload.exe then launched Star... Read more

Answer:Windows 7 will not boot on new Satellite C660-195


Sorry to hear you have this problem. Fact is that new notebooks are delivered with HDD recovery image only and not with recovery DVD. What you can try now is to install recovery image again using HDD recovery installation.
If this will work you will have ?out of box? state again.

Please do it following instructions on this document -

Please send us some feedback.

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I just installed windows 8 on my Satellite C660-162 PSCOSE and I want to know if it's compatible with my Toshiba model because I heard that windows 8 can damage the computer if it's not compatible with it

Thanks in advance

Answer:Is Satellite C660-162 compatible with Windows 8?


In my opinion such question should be asked before Win8 installation. More about Win8 instalation on Toshiba notebooks you can read on
There you can check support for your notebook model > Toshiba Compatibility Matrix. Check it.
>... I heard that windows 8 can damage the computer if it's not compatible with it
I don't know what kind of damage you mean but generally speaking you can install any OS and check if and how it works.

Only thing that will be damaged is HDD recovery option so I hope you have created recovery disc before you have installed Win8 version.

If you have more questions you are welcome.

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I have a Toshiba Satellite C660-2KW.
I would like to know if it's possible to make the upgrade for the Windows 10.

If not, when will be possible to do that?

In case of not be possible to upgrade, what are the "problems"/risks in upgrade for the Windows 10?

Thank you so much.


Answer:Satellite C660-2KW - Upgrade to Windows 10??

You have pretty old notebook model and it will not be supported for Win10.
I presume you have created recovery back-up (recovery media) so you can test your notebook and install Win10 to see how it works.
I don’t know if you can have some big problems but what can happen is that sound will not work properly.

I have older non Toshiba notebook and Win10 was installed successfully. Everything works pretty well except sound.

Test it. Play a bit with it. If you will not be happy with it you can go back to original OS anytime you want.

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My Toshiba Satellite Notebook C660/01C PSC0LA-01C01H came with Windows 7 Home Premium 32-bit installed. I later upgraded to Windows 7 Professional 32-bit.

This supports a maximum of 4 Gb RAM.
The Celeron Dual-Core T3500 CPU supports 64-bit processing according to the Celeron and C660 specs.

Will the other hardware and firmware -- data bus and BIOS, etc. -- support 64-bit memory addressing if I install Windows 7 Professional 64-bit. CAN I even install Win7 64-bit?


Answer:Re: Does Satellite C660 support Windows 7 64bit?

Of course you can install Win7 64bit. It is supported and you can find all drivers, tools and utilities on Toshiba download page .

Check it out.

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I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1. And would like to change language from German to Russian.
According to instructions from microsoft home page I could not get the result. MUI pack is not shown when searching for Windows up-dates (some other up-dates are only available, but not language pack)...

What would you recommend how to solve this problem ?
Its Satellite Pro C660-1JL

Answer:Satellite Pro C660-1JL - How to change the language of Windows 7?


> I bought Toshiba with preinstalled official Windows 7 Professional 64 service pack 1
You can?t change the language on Windows 7 Professional, this is only possible on Windows 7 Enterprise (volume license) and Windows 7 Ultimate.

So if you want another language, buy Windows 7 Ultimate or be happy with current language of Windows 7 Professional. ;)

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I have problem with Toshiba Satellite C660-1CN PSC0QE.

Touchpad don't start with Windows 7 Home Premium.
All drivers are updated.
Bios - lastest.

After log on I need to click *twice* "FN+F9" and after this is OK until next reboot.

I tried:
several Synaptics drivers - no change.
reinstall Windows - no change.
Windows XP mini from Hiren - no working.
BIOS defaults - no change

After I installed "toshiba value added package" I can't turn on touchpad at all.

Answer:Satellite C660-1CN - touchpad do not start with Windows

To be honest I never heard about such issue. According notebook specification your notebook was delivered with Win7 home premium 64bit. With factory settings touchpad should be enabled after OS start.
As I can read you have reinstalled Windows. Have you reinstalled with original recovery image and tested it with factory settings?

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Hi, I own a satellite c660 , which has been working well except for the last three months. I recently tried to wipe the laptops memory clean using the instructions given by the Windows 10 operating system. Now, the laptop refuses to start up, I was able to enter the BIOS setup screen and changed the settings to default, but now even the screen that allows me to enter the BIOS setup screen does not show, just a continuos cycle of starting up and a lit up black screen with a lone underscore in the top left corner. The laptop is a few years old but if anyone help me salvage it would be much appreciated.

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After upgrading my Satellite Pro C660-2N2 (PSC0RE-02801QGR) to Windows 10, I have issues with the wireless connection. The router is only 1 metre away, but sometimes the connection fails. Is there a new driver version for this device? The Windows device manager says that the newest driver is installed. Thank you for your suggestions


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So I start my laptop up put password in then get a blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL then it boots to the start in screen so I go in safe mode then I get blue screen again which says problem been detected Windows shut down!

So how do I get around this the stupid laptop is only 2 days old is there any way to restore it to factory settings or uninstall certain things to try and fix it? I'm not too computer savvy so any help would be appreciated

Answer:Satellite C660-171 - Bluescreen and can't start Windows

> is there any way to restore it to factory settings
If you would read the user manual you would know how to restore the notebook to factory settings ;)

Fact is if you also get a blue screen in safe mode it seems to be a problem with OS installation and you should restore it back to factory settings. Therefore you can use the HDD recovery feature as described here:

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Dear Toshiba support,

My Toshiba Sattelite C660-1R1 has been purchased in 2011. By the end of 2013 the original HDD disk died and I replaced it with a SSD. This means I can't run the recovery partition with the original Windows 7 installation nor I can recover the product key from the registry. Furthermore the Product Key sticker at the back of the laptop is nearly unreadable. I can only read a few letters.

Is there any way for the Toshiba support to recover my Windows 7 Home Product Key based on the serial number and other details? I can send the entire back of my laptop with the two stickers for the proof.

Thanks for any help.

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I have a satellite C660/C660D laptop and, having been nagged for months by windows pop-ups which said that my machine is suitable and eligible for an upgrade to windows 10, I finally gave in and clicked to receive the upgrade to windows 10.

(The machine came with windows 7 and had worked fine for me)

After the "upgrade" to windows 10 things like email and internet searches worked fine and so (apart from having to find my way around the screen anew) I was happy. Just recently though I tried to use interactive graphs on some of the websites I use and, instead of the graphs that I usually see, I got a rectangle with a chequered pattern and nothing else. The next problem was with my disc player, which was not even recognised.
A friend who is more IT savvy than me suggested that I should check that I still had Javascript (needed for the interactive stuff so he said). I found that Java was missing completely and so downloaded it again; after this the interactive graphs worked for a day. The next morning the interactive stuff had disappeared and Java was once again missing from the listed programmes.
My friend suggested that I have a disc in the player and then start the machine; this worked and I got my sound back - - - but no picture. My friend suggested I update Adobe Flash, which I tried resulting in a string of links each of which suggested that Adobe Flash has serious security issues.

The next problem is that Youtube and other video sources will n... Read more

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Hi there,
I want to backup my C660-10F harddisk to a network storage using Ghost 15 Recovery Disk CD. Therefore I have to configure the bootable Recovery Disk CD with the C660-10F LAN driver for XP 32bit to get access to the network when booting from this CD. When I'm using the file with the XP drivers from the Toshiba download page I get the error message

Cannot copy a 64-bit hardware device driver to a 32-bit Srd image. One or more binary files listed in ... does not match the target SRD platform

It seems that the XP drivers contain partly 64-bit files. Same problem when using the original Realtek drivers for PCIe FE Family Controller! Where can I get functioning 32-bit XP drivers for the LAN controller of the C660-10F?


Answer:Satellite C660-10F - Need Windows XP 32bit LAN driver

Hi lagraf,

All Windows XP drivers on Toshiba website are for 32bit XP version because 64bit was never supported.

Everything what you can do is testing the Realtek drivers directly:

If it doesn?t work I think you have to contact the external HDD directly. The most NAS devices also have USB port.

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I have just bought Toshiba Satellite C660-15r off someone but the problem is it has a password on start up.
This is fine because i was going to restore it any way but when i go in to windows restore you need a password to access it.

Is there a way to reinstall windows with out using windows restore. I really hope someone can help.

Answer:Satellite C660-15r - Restoring Windows 7 without password

My advice is follow:
When you buy used notebook install OS again to have clean preinstalled operating system. Use Toshiba recovery image, if possible.
Just one question: do you mean BIOS password or Windows login password?

If previous user has set a password you need it and without this password you cannot do anything.
If preinstalled OS is locked with login password you can install OS using recovery DVD and you don't need any password for it. I just hope previous owner has created this recovery DVD.

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Hello to everybody. I have this laptop with Windows 7 Home Premium (no installation disk given by purchase). Since this morning I experience the following message/problem

Windows Error Recovery

Windows failed to start. A recent hardware or software change might be the cause.If windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally

Launch Startup repair (recommended)

Start Windows Normally

Both options do not work. Furthermore, Windows cannot enter in Safe Mode. I live in Belgium and I don't know what to do. Shall I try with a friend's windows 7 installation disk (from Dell notebook) or I should contact Toshiba directly?

Thanks in advance

Answer:Satellite C660-1FS - Windows 7 startup error

When you start your notebook press F8 to enter ?Advanced boot options?.
Can you see there option called ?Repair my computer??

It must be listed at first place on the top of the screen.

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I have a 14-month old C660 (2 months out of warranty!) and the HDD has died quite suddenly.

* 3 days ago working fine
* 2 days ago, got stuck at 'Starting Windows'
* Tried to fix using a System Repair boot disk (DVD) but couldn't fix problem (ran overnight)
* Booted from DVD today, and now from command prompt, every 'dir' on c: takes 20 seconds and trying to copy files gives I/O error.

I am going to buy a new HDD and install, but is there a way to get Windows 7 back onto the disk?
There was no Windows disk supplied with the laptop... there WAS a recovery partition but that is dead too.

I don't want to buy a new copy of Windows when I already have a licence.

(I never did a full backup incl System, as the one and only time I tried to do that it failed to complete the process, killing many blank DVD-R's in the process).
I have most of my personal files backed up.


Answer:Satellite C660 - how to install Windows on new disk?

The situation is pretty clear. You don?t have created recovery disc and now you have two options only:
1)you can order original Toshiba recovery disc and install original recovery image
2)you can obtain original Microsoft installation disc and install own OS

In first case check please

If you make decision to use option 2 than please note that your product key is useless and you must pay for new licence and code activation. Product key at the Microsoft sticker belongs to recovery image only.

If you have more questions you are welcome.

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Hi Everyone.

This is a biggy. I have a Toshiba AMD Vision Satellite C660 / C660D laptop with no Windows installation disc. Last week it became very sluggish, then the interface resembled that of the ?safe mode? interface and it finally became completely unresponsive, therefore, via F8 on start- up I selected the option which allowed for it to revert to factory settings (I no longer have this option)

The DOS screen appeared and started loading as normal then that become unresponsive so I restarted only to see Windows start up for the ?first time? and carry on loading, prior to this I had to create a boot cd from my other laptop to reboot the system as I had lost the ?boot mngr?.

The last part of the installation process began whereby a white Toshiba screen is displayed with a green progress bar that loads certain drivers (see attachment). There are 39 steps to this process and I seem to remember from before that the computer should keep restarting itself, but it keeps freezing after about two steps. I kept switching it off and eventually the ?system administrator? locked my accounts.

Once again I restarted the PC but this time in ?safe mode? The operating system did indeed load in safe mode and I created some new accounts with administrator privileges, however, I am still unable to load the whole operating system as it keeps freezing during the last part of the process.

I have very limited knowledge of loading operating systems so any help would be grea... Read more

Answer:Cannot load Windows 7 - Satellite C660 keeps freezing


First of all it was a big mistake NOT to create an Toshiba recovery disk.
The HDD recovery which you were able to start by pressing F8, is only possible if the HDD is not faulty.
I think in your case I think there is something wrong with the HDD because there was an boot mgr notification which means that notebook cannot find an boot manager in order to boot up the system.

I have no other idea as to try to reinstall the system using the Toshiba recover disk or another Windows 7 disk (of course if you own one)
If the recovery would fail, you have to investigate what hardware part might be affected. I think in such case it?s needed to start with HDD check.
Possibly the HDD needs to be replaced. Of course it possible that I?m wrong an other part is affected but at first stage you need to check new OS installation.

A recovery disk can be ordered here:

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Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

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Good health. On the laptop TOSHIBA C 660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64). Installed not licensed, there was no way out, on the Microsoft website, to download the image failure, the key from the laptop is not suitable. Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy. Done, and now the laptop does not work. In the service center installation of OS and drivers costs 3500 rbl. Offensively. So I'm looking for help on the forum. Please, kindly request help. Thank you.

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I want to upgrade to Windows 10, my laptop is aproximidly 2 years old.
I have a toshiba sattelite C660/660D. My question is; can I do that, do i need to get new driverpack for it, where do i get those or will Windows find them by itself?
Is here anyone who has the same laptop as mine and did the upgrade? Would you like to tell me if it's satisfying and working correctly?

Answer:Is it safe to upgrade Satellite C660 / 660D to Windows 10

I performed the upgrade on mine as soon as it became available. I found it worked OK but was a little disappointed with speedor rather lack of perfprmance. One of the options to you is to create a windpws 10 set up disc on DVD which I did. I then did a fresh install of windows 10 and reloaded all my programs. This resulted in a much better working laptop.
From the information I read you have to do the upgraded first as Microsoft will then issue a licence that is kept on their servers that is unique to your machine. When you the perform a re-install there is no need to enter a licence key during setup, just skip that step.

Windows 10 rauns well on this laptop I had no issues with drivers other than the card reader, but Googling found a suitable driver that now works, unfortunately I can't remember where I found it sorry. I think the Windows 8 driver was the one I used.

In November there was a big updated which I had major issues with. The installation of it was causing my laptop to overheat and auto shutdown before it would complete. I do have issues with overheating on this machine despite taking it apart and cleaning out and replacing the thermal paste on the processor.

I had to make a new updated Win 10 setup disc on a different PC and use that to update the Toshiba, but it still got hot during update and came close to shutting down.

Win 10 does run nicely and boots quickly, though I did replace the hard drive under Win 7 to an SSD due to hard drive failure, so that w... Read more

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I've only had my laptop (Satellite C660-23M) for three months, I started having problems with it about a week ago, including a Blue Screen of Death moment but I got the computer into Safe Mode and did a system restore and it has been fine since then. Then earlier today I got a Windows Hard Drive error, telling me to back-up and then repair or replace the Hard Drive. The back-up is going onto an external hard drive as we speak, so fingers crosssed I won't stand to lose all my data.

I did create a back-up media disc when I first got the laptop but everytime I tried it with validation on, it would fail but at the time, I didn't think I would need it so soon, so just created an un-validated copy and thought it'd be fine (I'm now concerned!).

Do I need to restore my hard drive? If so, how? What caused this? And considering it's only 3 months old, am I stuck with a duff laptop that will continue to break on me??

Answer:Satellite C660-23M Windows 7 Hard Drive Error


In your case I would recommend checking the HDD fitness.
This can be done using the freeware tool called HDD Drive Fitness Utility.
I assume that this software can help to detect some HDD errors.

If the HDD would be affected then you would need to replace the HDD.
Here you can find a nice instruction how to do that:

the notebook seems to be covered by warranty so the HDD can be replaced under warrant conditions means this can be done free of charge?
I would recommend asking the ASP (service partner in your country) for such HDD? they could send you such HDD.

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Hi Guys

my laptop Specs: Satellite C660-1JG
- Genuine Windows? 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
- Intel? Celeron? Processor T3500
- 2048 MB DDR3 RAM (800MHz).

recently I upgrade my RAM to 4 GB (2+2 GB), since installation, as soon windows7 64 bit start loading, ended up with BSOD. sometime windows loads fine but within a minute or two BSOD appears. I can confirm that it does read the full RAM of 4GB, I checked while laptop was on for 2 or 3 minutes ON. then I take out 1 RAM stick laptop is fine, no BSOD!!

so question raises if RAM is at fault, mismatch etc. but I have dual boot OS and other OS is Ubuntu 11. that reads the RAM 3.84GB, and no crashing or BSOD or any issue.

Then I installed Windos 7 32 bit to check if that still has issues with 4GB RAM, but NO, 32 bit reads RAM as 4GB(Usable 2.8GB). no crashing or BSOD with 32 version, only problem with 64 bit windows!!!!
I checked specification it says Max RAM 4GB Ram and yes it does support 4GB RAM with Linux and win7 32 bit.

I tried to upgrade BIOS to 1.20 version(currently is on 1.40), but always got error ::: Firmware does not have Flash (AFUWINGUI)support!!
just wondering if any of you can guide me to right direction.
Thanks in advance

Answer:Satellite C660 - Windows 7 64bit BSOD after upgrading RAM

I cannot say for sure but maybe BSOD occurs due to compatibility problem.
Which RAM have you bought as additional module (brand and specification)?

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Satellite C660 PSC1QE
After first time automatic Win 10 Pro 64 update from Win , the wifi was not found.

But extremely strange was the "loop reset" after plug in the power cable (Toshiba original parts).
Formatted 2 more times and the problem was same: loop reset after plug in the power cable.

I hope also some Windows 10 BIOS UPDATE.

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on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

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Recently bought Satellite C660 11K and loaded a game on to it, within a couple of hours it froze (ctrl alt delete wouldn't work) I shut it down and started it back up and got a message saying some software or hardware was stopping Windows from working.

I restored it to factory settings with the recovery disk. However I have not loaded any games or other software since, but it keeps freezing and I've had to use the recovery disk 3 times!
I don't know what else to try!

Answer:Satellite C660 11K - Keeps freezing and unable to access Windows

What happen exactly when you use clean preinstalled OS?
What are you doing when your notebook freezes?

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I recently got Toshiba Satellite Pro C660 -1T1 with that i got Windows 7 Home Premium. Now i want to uninstall this and load windows XP on this..

I have removed Toshiba HDD protection prgram and try to Boot the XP cd.. Its going up to start windows XP installation and i am getting Blue Screen.

Could you please help me how to uninstall this...? I am bit desperate your help greatly appriciated

Thanks in Advance.

Answer:How to uninstall Windows 7 Home Premium from my Satellite Pro C660?

I presume you are missing SATA driver.

Please check this forum using advanced search option. You will find hundreds of threads where you can read how to install WXP on newer notebook model.

BTW: create recovery DVD before you start to install own OS.

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I booted to Windows Server 2012 (for development purposes).

Now... where can I find the drivers?

*display driver* - Lets start with the display driver (for the Intel Graphics Media Accelarator HD) when I look for display driver in the support forum I only find the Intel driver for Windows 7 but there is none yet for Windows 8? - Installed the Windows 7 driver - works ok :)
*sound driver* -

Answer:Satellite C660-1DG - Windows Server 2012 Drivers

Which drivers are you missing?

Fact is that Toshiba offers all drivers for supported operating systems.

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Hi Guys....any help appreciated...this is the message I sent to Toshiba support but they are taking their time getting back to me:

Important information: Satellite C660-1F1
Key Features
- Genuine Windows? 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
- Intel? Core? i3-380M Processor
- DVD-SuperMulti +-R (Double Layer)
- 2048 MB DDR3 RAM (1066MHz)
- 39.6cm (15.6") TruBrite? HD (1366 x 768) High Brightness display with LED backlight with 16:9 aspect ratio

Hi... I purchased my laptop about a month ago from Argos and it has a 2 year warranty. I have one big problem - the 2 main graphics editing programmes that I use do not work. Both Corel Paintshop Photo Pro x3 and Adobe CS5 can both be installed and opened but as soon as I try to save a photo or edit a photo both of the programmes crash and i have to close it down by using end task in task manager.

This happened when I installed the full versions of both programmes which I purchased and it also happens when you download the trial versions from both the Corel and the Adobe download sites. I have been on so many help forums for both adobe and corel and the most helpful pointer came from one of the designers at Adobe - a Chris Cox.

He very logically stated that as it happened in both of these 2 graphics editing packages that it was most likely a problem with the graphics card drivers or the actual graphics card hardware. I purchased a 64-bit operating system to handle precisely these 2 progra... Read more

Answer:New Satellite C660-1F1 windows 64-bit -cant use graphics editing software

Hello John

Have you already got some answer from Toshiba?
What to say my friend? In my opinion the best advice you can get from Corel and Adobe. They have best experience with own product and have probably tested them on different hardware platforms.

Notebook manufacturers offer different notebook models with different hardware configurations. Some of them are cheap and offered with average hardware. The performance is not the best but good enough for ?every day? activities like internet, office, mailing and so on.
On other hand there are notebooks with excellent and powerful hardware. Very often such notebooks cost twice as much as ?cheap low budget products?.

Please don?t understand me wrong but your C notebook is not the best one for usage with such powerful software.
I really don?t know what Toshiba can do about it. I can imagine that you need other graphic driver but graphic driver support for mobile computers is pretty limited and I don?t think you can do much about that.

What you can try is to download and install driver from graphic card manufacturer but you must do this on your own risk.

Sorry friend but I don?t have any other advice for you. I just think you?ve bought wrong notebook for such complex graphic operations. 2 GB RAM? I don?t know.

Good luck.

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hi there. did a complete re install of my satellite c660 , running windows 7 ultimate, 64 i cant get on-line ? i went into device manager and found a yellow triangle next to network controller. right clicked , properties then details... i noted the first line of numbers/letters> PCI/VEN_10EC&DEV_8176&SUBSYS_818410EC&REV_01< and tried to find a driver download but no joy ..... its a realtek driver.... but cannot find. any help would be greatly appreciated....... thankyou........

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I have read up on this status code & the best advice was from Microsoft site saying that system restore could help. But that was stupid assistance as i cannot load up my system as I cannot complete start up repair because after clicking on it windows bar for loading up files does not end up being completed!

Instead i end up back at the Windows boot manager to try the repair that i have attempted 3 times.

Is there anything else i can do without paying out money for parts.

Thanks, mike

Answer:Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

Could you provide some essential information?
What notebook model do you have exactly and what Windows OS do you use?
Did you create recovery disks in the past?

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I tried to upgrade to Windows 10 from window 7 on my Satellite C660 series. After the download I got the above error and the laptop is not starting neither in windows 7 or 10. I have the back-up discs that I made a few months back, apart from the disc that came with the laptop. There is a way to use the discs in order to recover it?

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Got a new laptop for Christmas yesterday and it worked fine yesterday, I came home this evening and it wanted me to click restore and then restart. I done that, now every time I go to turn the machine on it brings up the message "Windows cannot repair this computer automatically" and a saying about having any external devices plugged in and to remove then (which I don't)...

Phoned "The Tech Guys" they said it was probably because when i started the laptop so many updates etc have happened and one of them have gone wrong and I need to phone back with the receipt and they will go through it with me.
So I plan to do so, but I would like it if people could give advise on how to fix this.
Thanks :)

Answer:"Windows cannot repair this computer automatically" - Satellite C660-108

In my opinion, best ting you can do now is to reinstall OS again using HDD recovery method.
After clean preinstalled operating system it will works properly again.

How to do this you can read in user?s manual document or following this document -
If you have more questions you are welcome.

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I am trying to install Windows XP Home Edition on a Toshiba Satellite C660-108 without success.

I have changed the BIOS disk mode to 'Compatibility' (is this the same thing as 'Legacy IDE'?) as instructed on a Yahoo Answers question about the same issue.

This has improved the situation, in that I now get an error message a few minutes after the XP installation says 'Starting Windows' instead of immediately after. The error message is the same that I received previously and is as follows:

'A problem has been detected and windows has been shut down to prevent damage to your computer... Technical information: *** STOP: 0x0000007B (0xF78D663C,0xC0000034,0x00000000,0x00000000)'

Thanks in advance for any help given,


P.S. - I'm a mac user and don't have much experience of using Windows laptops, so I do need instructions spelled out pretty clearly if possible.

Answer:Satellite C660-108 - Windows XP Home Edition will not install

The error could be related to the HDD and the controller setting in the BIOS…
Probably you would need to install the Win XP using the SATA AHCI mode and to add the SATA driver as described here:

I found a similar discussion in MS forum:

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hello guys can anyone help me please .

after windows boot manager failed , i tried to build the bcd boot again , i tried everything but didnt work , and then i got a different bootable USB i format , but i noticed all drivers were gone , i hv downloaded drivers again but since then this laptop become a disaster keep crushing , stucking at startup(welcome page) sometimes a blue screen blink in split sec and r keep restarting ,

i wanted it back as it was before format , i have toshiba hdd recovery on hard drive D but dont know how to use ,

i copied on a usb flash drive but cant boot from it , please help

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Well, Toshiba have now stated that Satellite Pro C660-2DJ is not capable of Windows 10 Upgrade. This after I found opposite statement on other sites and installed it. I am happy enough, given that I'm using it. Ah there is always a but... the Chicony USB 2 Laptop camera is registered as a device, but with (!) in yellow stating no Driver. I have found a driver for this camera, but under Windows 7 64 Bit.

Would it be very risky to install an old original Driver now that Windows 10 is fine? As a rider to this, I now know there are thousands of folk who were assure that their machines would upgrade to Windows 10 and they are desperate because very little works. Thoughts, anyone?

Answer:Satellite Pro C660-2DJ - Windows 10 Upgrade and missing Chicony Driver

Since Win8 Toshiba doesn't offer webcam driver anymore and operating system uses standard Windows driver.
I still didn’t upgrade my Satellite S50-B so I don't know if I will have identical problem on my machine.

I’m really interested if any other forum user has solution for this.

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The icon on the bottom toolbar has lost the Windows Media Player icon and I can no longer view any videos. I get a "server execution failed" message. It will not start from the Start menu; all I get is a very brief flash of a new window that then disappears.

The window appears empty but it flashes on and off so quickly it is impossible to be sure. I have not been adding any new programs; only the usual Microdsoft updates. I've tried going back to earlier restore points and also turning Media Features off and on again from the Start menu to no avail.

Any ideas as to what has happened and how I can fix it?

Answer:Satellite Pro C660-21D - Windows Media Player stopped working

Unfortunately I cannot say what is wrong there but you can try to find some Microsoft forum and ask there what can be wrong with this application. Generally speaking I think it is not Toshiba related issue.

If nothing helps download VLC player and enjoy your videos.
For me it is the best player and I use it for the long time already.

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Satellite C660-1TK PSC1QE-01900GGE
Question about Max Temp For nvidia 315M?
Windows start Freezing after 55 degrees and keyboard lags...

Answer:Satellite C660-1TK Windows start freezing after 55C and keyboard lags


Keyboard lag can be solved by BIOS update.
Update the BIOS to the latest state.
The BIOS can be downloaded from the Toshiba European driver page.

Furthermore you should clean the cooling fans.
Possibly the dust prevents the fans from rotating faster? use an compressed air spray to get the dust removed?

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Hello, I have just upgraded to Windows 10 Home from Windows 7 and now HWSETUP.EXE does not run and when restart the laptop I cant get into the BIOS using F2 or F12. Can anyone helpmeet please? Kind Regards

Answer:Satellite C660-125 - Unable to access BIOS after Upgrading to Windows 10

You need to install the Toshiba System Driver for Windows 10.
However the C660 doesnt appear to be in the supported list, so you may need to go into the BIOS instead.

Hold SHIFT during shutdown to stop Windows from entering Hybrid Suspend Mode. Keep on holding SHIFT until the power LED turns off.
The F2 BIOS message only appears if the notebook does a cold boot.

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I was wondering if anyone could help me with an annoying little problem.....

I have a Toshiba Satellite C660 laptop running Windows 7, since working out I could use the function button to mute the sound, I have lost the volume control icon from the taskbar.... this is one of the things I use a lot so I would very much like to get it back!

I have checked for other people having the same problem and there are a few but most seem to be able to fix it by going into the taskbar properties and turning the volume back on. The dropdown box is grey for me and won't work :( I can't restore default behaviours and on the notification icons page it says it is muted but 'show icon and notifications' is selected.

Hopefully somebody can help!
Thanks for reading :)

Answer:Lost volume icon - Satellite C660 running Windows 7


The sound volume icon belongs to sound driver.
Would recommend reinstalling the sound driver to get this fixed.

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Hi all,

I crashed my MBR against a standard MBR.
Do you have a C660 MBR so that I found the recovery?

Thank you in advance :)

Answer:Satellite C660 - I'm looking for an MBR

> Do you have a C660 MBR so that I found the recovery?
If I understand you right you cannot start HDD recovery installation, right?

Have you created recovery DVD?

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I have the very annoying problem of key lag on my laptop which is a satellite C660 1-f-1 .

I've had the laptop for around 3 months and have tried the keyboard settings on all settings to no avail. I paid ?350 for this laptop and I'm getting increasingly aggravated !

I've read that the problem has cropped up with other models and that removing and then replacing the battery helps.. but I can't keep doing that mid conversation or e-mail !

I keep reading about these update download bios but have no idea what that means . Could somebody please explain in a plain English non-tech speak style please ?? !!

Answer:Key lag on Satellite C660-1F1

Hi Helenuk1963

A BIOS update is something that makes the main brain of the laptop smarter but this does not 100% mean it will fix it the normal fix is to run a recovery of the unit via the HDD by pressing F8 non stop on startup and selecting repair your computer then login and select Toshiba HDD recovery but before you do this make sure you have backed up all your data and created recovery disks via the toshiba recovery media creator in the start menu.

if you do want to run a BIOS update best thing to do is call Toshiba direct who can walk you though it and at least if something goes wrong it will be covered.

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My model is Satellite C660-1LD .
I want to add 4 GB RAM to my laptop.

There is now 4GB RAM DDR3 *(1066MHZ)* on my laptop.
Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?

And what frequency my computer will work? (1066mhz or 1333mhz).
What better RAM to add( brand, frequency) you think?

Also the RAM I found is Unbuffered, what it means?

Thank you!

Answer:Satellite C660-1LD - I want to add 4 GB RAM

> Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?
This depends on your chipset.
If your chipset supports 1333Mhz then the RAM will work with full performance, otherwise it would be clocked down to 1066Mhz.

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I am new with this forum, hope i will welcome here

I want value added package for working FN button properly with software

My OS is windows 7 32 bit
Toshiba C660-A041
Part Number : PSC1NV-026019AR

Thanks for help me

dB :)

Answer:Need VAP for Satellite C660

I?ve checked Toshiba support page for available drivers and your notebook model is not supported for Win7 32bit.

Try please to install available VAP for some older supported model.

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I was wondering what CPU's the C660/01m can take. It's an i3 but can it take i5 or i7?
Is there a list of all its technical info?



Answer:Satellite C660/01m What CPU can I use?

Have a look at the other C660 models, if they have an i5 then your model should be able to take the same CPU.

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Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen ( - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

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I dunno know what's going on but I can only use FN + 3/4. It's crazy, 'cause I've got this computer only few weeks...

Answer:Satellite C660 cannot use all the FN key

also interested in this problem
updated windows and fn panel ceased to appear
only works fn +3 fn +4
do not tell that to establish a panel to fn resonant work?

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Question: Satellite C660

My brother has a Satellite C660-1H6 laptop. Unfortunately his HDD went bad.
I installed a new HDD and reinstalled Windows 7 Home Premium, which was originally installed on the laptop.
Setup accepted his product key and installation went relatively smooth, only problem is that after installing the drivers, I cannot connect to wireless network.
Laptop uses an Atheros wireless card, model AR9285.
Things I tried, following forum suggestions:
-Allocate a MAC address instead of "Not present" to the wireless adapter.
-Changing various drivers, including the one from Toshiba page and some from the Atheros page.
-I installed ALL the drivers, I don't have any unknown device or exclamation mark in device manager
-Installed ConfigFree, Flash cards support utility, Value Added Package, Wireless LAN indicator (some users select that some of these are needed)
-I ran Windows troubleshooter
-I did a factory default reset in BIOS
-Although I did not change the antennas before, I also tested the wireless with the 2 antenna connectors replaced the other way on the wireless card.

Fn+F8 works, I can enable/disable the wireless. I can see a list of available networks, including mine. When is try to connect, it asks for password. My router is using WPA2-PSK authentication and AES encryption. I type the password, it tries to connect, but I get the following error message:
"Windows was unable to connect to XXX" (I replaced the SSID of my network with XXX)
After that... Read more

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Question: Satellite C660-23M

My laptop wanted to do 3 updates last night when I shut it down - don't know what updates - but after bout 30mins of doing nothing I turned the power off. It's now npt doing anything!! Power is on & initially got a Boot Menu box with info on but now the HDD/SSD info that was showing has disappeared. I'm a real non tech person so haven't a clue what's happened or how to sort it. Wasn't having any problems at all until the laptop tried to update last night. Can anyone help??

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i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?


Answer:Need recovery DVD for Satellite C660-2FF

Recovery image cannot be downloaded and if you need original recovery disc you can order it on

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I reinstall windows 7 notebook satellite pro and I formatted the disk before creating recovery discs of the operating system .
How can I do?

I just have to activate the license of Windows 7 before moving to Windows 10 , in free mode .

Thank you!!!

Answer:Need to reinstall Win 7 on Satellite Pro C660

If you formatted the HDD before creating an recovery disk, then you will not be able to recover the notebook back to factory settings.

In such case you have two options:

1) you will use an Microsoft installation disk in order to install Windows 7 (you need valid serial key and licence from MS)
2) you will order the recovery disk from Arvato service:

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I have a Toshiba C660-1DN laptop, i've bought it in October. My problem is, that the cooling fan starts in the first 2-3 minutes, and it keeps running, until i shut down the computer.

It is loud, and very annoying.
I have installed all of the drivers, updated the bios to 1.8, changed the cooling method in Windows, changed the CPU frequency in bios to "Always low", but neither helped.

It is interesting that, it has the same noise, if i play an FPS games for hours, and if i write text in Word, or browse the internet... I've bought a coolpad, but it isn't helped too.

The air - which flows out on the left side - is quite cool, but comes out with a large speed. I've used some other laptops, (Acer, Dell, HP) but they flows out warm or even hot air.

_Temperature details (AIDA64)_: (The machine is on a glass table, balanced energy saving mode)
1. CPU / 1. core : 61?C
1. CPU / 2. core : 58?C
PCH : 66?C
IMC: 65?C
GMCH: 27?C
GPU diode: 53?C

_Cooling fans:_
CPU : 3093 RPM (103%) ???
GPU : 30%

My question is that, is it normal??
Thanks for the replies! :)

Answer:Satellite C660 noisy fan

> I have installed all of the drivers, updated the bios to 1.8,

It seems that there is a new BIOS version v1.9 for Satellite C660 PSC1JE available on the Toshiba European driver page. You can try to update the BIOS.

Additionally try this settings Power Plane settings:

_1st Proposal:_
Cooling Method: Maxim Performance
Intel Turbo boost Technology: Enable
CPU Frequency mode: Always low

_2nd Proposal:_
Cooling Method: Battery Optimized
Intel Turbo boost Technology: Disable
CPU Frequency mode: Always high

Here you can find the single options:

<Setting Method>
Changes in Operating System:
Control Panel --> Power Options --> Change plan settings --> Change advanced power settings --> TOSHIBA Power Saver Settings --> Cooling Method

Changes in Bios (Power Management):
Intel Turbo boost Technology

Changes in Operating System:
TOSHIBA HW Setup --> CPU Frequency mode

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As the title indicates, I have a c660 which only has one working USB port. The other one is dead and has been dead since day 1.

I have tried uninstalling the USB controllers, re-booting and allowing the automatic hardwarediscovery to run and install them again. This hasn't resolved the problem unfortunately.

I'm running windows 7 incidently.

Any one else had a similar issue or has any ideas??



Answer:Re: Satellite C660 - One USB is not working

If only one USB port does not work and if other is OK then I think that this is a USB port malfunction and not related to any software.

So in such case I think you should visit the Toshiba ASP for a motherboard check.
The USB ports are part of motherboard and possibly you need new mobo.

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I have a Toshiba Satellite C660 ... a message appear every time I open it tell me that I have a hard disk problem and in the details it told me that I have a hard disk failure and I must do a backup for my data and I must contact my manufacturer.

Can anyone tell me what that is and what to do?

Answer:HDD failure on Satellite C660

At first make data backup to be sure nothing will be loosed if HDD will crash soon.
Copy all important data on external HDD. It is best and easiest way.

Has your notebook valid warranty? If yes I recommend you to contact nearest Toshiba service and ask for HDD replacement.

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I've been the owner of a Toshiba Satellite C660 for approximately five days, and I'm already experiencing severe keyboard lag. Like users of the L270 model, and other posters on this forum, the keyboard has dramatically slowed down and letters are being omitted, slowing down the typing process.

I've tried to update my BIOS, as numerous posters have suggested, but my BIOS is bang up to date.

I haven't tried removing the battery or anything like that. Frankly if I have to do that to get my keyboard working properly the computer is going straight back and I'm demanding a refund.

Any ideas?

Answer:Satellite C660 - Several keyboard lag


I never saw any L270 users here... As far as I know there is no such a notebook model?

Anyway, that?s really strange and I never heard about such a problem on Satellite C660. In my opinion everything what you can do is updating the BIOS and using preinstalled Windows version. If you can still notice the same behavior, ask the seller for a replacement model.

I agree with new: This shouldn?t happen on a five day old notebook.

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hi all

hope someone can help me with this.

I'm trying to put a new hard drive in a C660 but cannot get to the 'boot from cd' option no matter what i do.

If i press F2 i get the windows boot manager with one option.
Windows 7

If i go to F8 i get Advanced boot options.
Safe mode ect. No CD option

F12 takes me to Windows error recovery with 2 options
Launch setup repair ( recommended )
Start windows normally

Also tried 0 on powerup, that just gives F2 and F12 options.

Can anyone tell me how to get to boot from the cd?

many thanks

Answer:Satellite C660 -cannot boot from ODD


Try to get hold of an external cd drive and set your bios to start from usb device or usb cd rom. You can also copy your installation disc to a bootable flash drive.

Hope it helps.

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I am using Toshiba C660 laptop. I noticed, that fan is launching very often (temperature is 45-52 C ). I have tried to change "Toshiba Power Saver Settings V8.9.4.64" to "Battery optimized" in "Advanced power settings" but this didn't helps. I updated my BIOS to 1.80 version but it did't helps, too. When will be the new BIOS for this model?

Answer:Satellite C660 - Fan is launching very often


Please don?t understand me wrong but fan acitivy will be controlled automatically and is depending on CPU temperature. The fan will always start if CPU is running on high temperature to protect the hardware. So it?s normal.

What you can do after some months is cleaning the cooling system as described here:

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Hi all

My C660 is just over a year old & slowing down etc, I thought Id reformat it with the 4 recovery discs I made when I first got it, problem is, for a while now the cd/dvd player doesnt start as soon as a disc is inserted & I have to open it manually. Anyway I put the first recovery disc in & as usual nothing happened, I went to "My Computer" & opened it from there thinking it would start doing what its supposed to, it did nothing but open up & display what is on the disc :-(

How do I get it to run so I can go through the other 4 discs & make my lappie like new again????

Answer:How to reformat Satellite C660?

Start your notebook and press F12 to enter boot menu.
When the boot menu is shown on the screen open optical disc drive and put first disc inside.
Choose CD/DVD drive on teh list and press ENTER button.

ODD will start to read data saved on the disc and recovery installation should start. It starts with main menu.

How it looks like you can see on
Just follow the menu and continue with installation.

If you have more questions you are welcome.

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I wish to connect C660-119 laptop to TV but there appears not to be a HDMI port.
Can you advise alternative solution ?

Answer:How to connect my Satellite C660-119 to TV

It is a bit complicated due to missing HDMI port. According notebook specification your notebook has RGB port only and it can be used if you want to connect external display. This port sends video signal only.

You can use this port to send picture to the TV too. I don?t know which TV do you have and which ports has your TV but for sound you need separate audio cable.
It a bit complicated.

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Yesterday we purchased a Satellite C660 with Windows 7 64bit installed. Worked just fine but today the laptop does not start up again. Updates were installed but after pressing the power button the light of the hdd turns on for a few seconds, the vents work for two seconds and then ... nothing !

Please help !

Answer:Satellite C660 does not start up

You cannot start notebook at all?
Can you enter BIOS settings with F2 at start up?

Which updates have you installed?

If nothing works you have only one choice: either bring it back to your local dealer and ask for replacement or contact Toshiba service provider directly. They can check hardware and help you with this.

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This i what i read about specifications of my Satellite Pro C660.

Standard : 4,096 (2,048 + 2,048) MB
Espandibile fino a : 8,192 MB
Tecnologia : DDR3 RAM (1,066 MHz)

I put 2 bank of 4G of Kingston ram ( 8G total amount) (1600 MHZ) but the system (windows 10) crashes after bios Boot ( and bios sees the correct amount of ram).

Maybe the sytem doesn't support the 1600 mhz frequency?

is possible to change frequency of Bus by bios?

Any ideas?

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Hi to all,

my sister in-law bought her laptop up to me today because it switches on and goes to the windows logo then all of a sudden theirs a quick glimpse of a blue screen and then it shuts down re-starts and does the same.
i can press the f8 key and i get the boot options, ie recovery mode but it just does the same thing, i then tried a windows DVD in the drive and it boots from the DVD and installs the files but then hangs with just a black screen and the white curser, its not froze at this point i can move the curser around.

Does anyone have any idea what I can do now?
Thank you in advance for your time.

Answer:Satellite C660 won't start

Can you start OS in safe mode?

I cannot say for sure what the problem can be but maybe you should reinstall OS using HDD recovery option. I hope everything should be OK with ?factory settings?.

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My friends nephew has a C660 which when you switch on shows the Toshiba splash screen with a panel at the bottom showing the following "Press F2 for start up,Press F12 for boot options menu. How can you set it to be able to boot up directly from the HDD without having to press F12 and selecting the Hard disc option?

Answer:Satellite C660-17J won't boot

If everything is OK you must not do this and notebook starts automatically. Enter BIOS settings, set it to default settings and try to start notebook again.
Is original OS preinstalled on this machine? I mean OS version that you got with it (WIN7 64BIT HOME PREMIUM).

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couple of years ago I bought this laptop for my girlfriend who decided finally to use internet at home.

Since the day 1 this laptop had problem when starting remaining for the most on black screen and with just the fan noise and the battery and the ON led giving some signs of life.

Anyway after a couple of on/off it used to start and been blaming about it the house temperature not really the best during the winter period.

After few months my girlfriend gave up using it and just just put back in the box where been resting up to one week ago when she gave it back to me together with other things cause the end of our relationship.

Yesterday the laptop started fine at the 1st shot and been working on it a couple of hours without any issue then switched off normally.

Today instead this laptop doesn't want really know about starting in any mode: no matter how many time I switch it off/on but nothing.

Tried to swap ram position, clean it, the 60 second on the power button trick but nothing.
The laptop yesterday been working on a table with no cooling problems at all: now my question

What can be wrong with this laptop expecially considering it been bought brand new off amazon but had this issue since the day one?

Thanks for your attention and


Answer:Satellite C660-19G is not starting

>What can be wrong with this laptop expecially considering it been bought brand new off amazon but had this issue since the day one?

Hmm? probably an hardware malfunction causes this issue.
I?m thinking about RAM or motherboard problem.

You said, you have already swap the RAM slots. But did you use new, good tested RAM modules? I think it?s definitely worth a check.

The motherboard problem would be the worst case since such part is very expensive.

However, if this issue has appeared from first day of purchase, I?m wondering why this unit has not been replaced in the past under warranty conditions.

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i have tried everything that i am able to think but no sound come out of my laptop.
i installed drivers from toshiba site.
i tried some other drivers but nothing!!
please help me!!

Answer:No audio on Satellite C660-1CC

Hi Jim

When you try to get some help here please be so nice and offer more info about your machine. Please tell us which OS do you use.
Tell us something about preinstalled OS. Is it original OS version that you got with your machine or your own installation.
Since when you have noticed this audio issue?
Have you checked sound card status in device manager? Is sound card enabled properly?
Have you tried to test functionality using headphones or headset?

You know it is not easy to say much without some basic information.

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I was watching a film on my Toshiba Satellite C660-17E and all of a sudden the computer powered off as it gone in to hibernate mode, so I plugged the power. I could see two lights in front of the laptop one from the ac power and the other to indicate the computer was on.

So I tried to re-start the computer I could hear it powering but nothing on the screen, so I i thought my LCD screen was gone, so I tried again switching off, unplugging, removing the battery, and putting the battery and the ac power back just to notice that the ac power now is not working because the power indicator light is no more coming on, only the green indicating that the computer should be on but there is nothing on the screen.

1) so now I will list what is happening when I try to switch on.

when I press the power button - I can here noise as if want to power up but nothing on screen for a couple minutes the I here some activity but with very low noise.

2) ac power not working anymore when plugged to the lap top.

the green light to indicate the laptop is on is working as the battery still have some power but I know when the battery go flat I will have nothing

so all I have is one green light a bit of noise for a couple minutes and the fan works , no BIOs, no windows, no battery charging,

so I don't know if is the LCD, MOTHER BOARD or else

can some body help please

Answer:Satellite C660-17E just died on me


I don?t think its an display issue? but you can connect an external monitor to the notebook just to be 100% sure that its not a internal display issue?.

But from my point of view your motherboard or an part on motherboard (CPU/GPU) is faulty.
What to say? its time for an professional help?
I recommend asking an Toshiba ASP for an hardware check?

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