Computer Support Forum

Recovery Environment Missing -System Recovery Partition Deleted.

Question: Recovery Environment Missing -System Recovery Partition Deleted.

Hi everyone,

I'm stuck in a pretty bad situation right now and I have no idea about how to help myself..So recently I've been wanting to 'reset' my Windows 8.1 laptop, & I just cannot because my recovery environment is missing..
First when I got this problem I thought there would be an easy-intermediate level fix like every other problem. (and I love fixing stuff.)

But this one doesn't look like an easy fix or I'm not even sure If there is a fix. So the big mistake I did was, I deleted my "System Recovery Partition".

I have searched everywhere possible and I'm not getting a fix.. I would really appreciate IF YOU GUYS HELP ME!
and another problem is that I don't live in the USA or Canada.I've got a Dell Inspiron 15R 5521, 8GB RAM, intel i5 3317u.

and Dell provides Backup Media to only the people who live in the US and Canada. Please guys, I need a solution.

I have a separate Windows 8.1 Installation Disk, but what I'm scared about is If I install my Windows from the disk, my Dell features would be gone and I don't think I'd be able to have a proper Recovery Environment in the future because this Disk's installation files are nothing related to Dell. Its just a clean Windows installation disk I got from my friend a while ago. I've tried the repair my computer option from the disk and it does not help...

Thank you

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Preferred Solution: Recovery Environment Missing -System Recovery Partition Deleted.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Recovery Environment Missing -System Recovery Partition Deleted.

Hi ahmedrahamathulla,
Please private message us the system service tag and region you are located so that I can check the available options and assist you further. To send a private message, click on my name and send private message.

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I was deleting some partitions including the OEM Partition and WinRE_DRV to re-install Windows 8.1,then i decided not to re-install Windows. Now when i go back to recovery options, when i click on Troubleshooting, all i find are Change UEFI settings or Change Start-up Behavior(or something like that).How do i restore Windows RE?

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Hi folks - I've just had a frustrating moment trying to make a Recovery Media set on my new T450.  I followed the prompts using Lenovo's "Factory Recovery Discs" program.  When prompted, I inserted a USB drive, expecting the program to tell me at some point what capacity was needed, but it never did.  So after only one or two quick optionless prompts, it began creating the media on the USB.  Quickly it stopped, and gave a message saying that the capacity of the drive was insufficient (while still not saying what size was necessary), and gave me only one option:  Delete Recovery Partition and restore drive to normal functionality - or something very close to that wording.  So I clicked OK, assuming it was referring to the USB drive - because why would a user want to delete the factory Recovery Partition at this point?  But that's exactly what it did.So now I have no Recovery Partition (formerly the Q: drive), and I can't tell if that space is still allocated (but unavailable to me), but I suspect that's the case.  I've attached below, a screenshot of what I see in Drive Management now.I'm frustrated that with one click on a poorly-worded message, in the process of creating Recovery Media, I was given the option (and only the option), to delete the Recovery Partition itself!  Mind-smoking. Any options for restoring that data, short of sending my new PC back to Newegg or Lenovo?  I suspect it's only logically deleted, (if I ... Read more

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i try to backup my laptop data using system image recovery.. In the process, the system told me that 'the backup could take up to 16 GB of disc space.' So, i just create another partition (17 GB) on my external hard disc as a backup location. The process went smoothly. But unfortunately, all my external hard disc partition has been deleted and there is only one partition (RECOVERY 31.9GB ) that include recovery data is created.. Is it any way that i can apply to get back my deleted partition?

Answer:System image recovery has deleted my external hard drive partition

Hi Fuadansari

Can you please tell us the manufacturer and the model of the hard drive that was overwritten.

I've done that process so I think that I understand what happened. Is it an Acer laptop?

The most important thing at this point is that you DO NOT WRITE ANYTHING TO THE AFFECTED DRIVE. That means do not format it or do anything that may alter the data that is currently on it.


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i deleted lenovo  recovery partition on g510 laptop and don't have recovery dvd.
i need to recover laptop to original state.
please help me
Moderator comment: Post split out of Knowledgebase. Subject edited to match content.

Answer:[G510] Recovery partition deleted and no Recovery ...

hi izadfard
Welcome to the Forums.
If you didn't create a recovery drive (using this method) then I recommend you contact lenovo on how to obtain a copy of the recovery disc which restores the preloaded Win8 OS, drivers, and apps.
Alternatively, if the machine came preloaded Windows 8 or Windows 8.1, you can try the following:
For Windows 8:
1. Obtain a Windows 8 installation disc and use it to reinstall Windows (if the system is preloaded with Windows 8, the installation will automatically detect the Win8 product key in the UEFI Firmware / BIOS and will automatically activate Windows).
2. From here, you can obtain the drivers from the G510 drivers page and/or upgrade to Windows 8.1 via the Windows Store (see this guide)
For Windows 8.1:
1. Check this guide on how to obtain a Windows 8.1 ISO (see Option One)
2. When finished, follow this guide to make a bootable UEFI Win8.1 installer via DVD or USB flashdrive and use it to install Windows (the installation should be able to detect the Windows 8.1 product key in the UEFI firmware that will let you activate Windows).
3. If successful, obtain the drivers from the G510 drivers page 

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hye guys, I have lost recovery disc and all partion including the one carried windows 7 I think that's called OEM partition is also erased...I tried calling service centre but they say we need to arrange the disc and it will take 7-10 working days  is there any other option like from somewhere I can DOWNLOAD it and make it work? rather waiting long time and see my lappy bein in dust   thank u


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Answer:Deleted OEM partition + lost recovery disc ideapad z580 + system crashed completely

hi, every oem partition is unique for a specific laptop, so you cannot find any image files on the internet, even if you do, it might turn you win7 or the other person's who put the image file on internet into a pirated win7. i think you have no choice but to turn you pc to the service for oem part installation. or you can find the factory default discs to reset your computer.  sorry mate, but oem partition problems are one of the worst

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Hello to Lenovo support(and community)! My laptop: Lenovo G560 (I have noticed some variable specification) I have bought G560 and it came with around 500GB hard disk;partition C: 420-430GB which is for application software, operating system, and user documents.partition D: 30GB for OneKey system reocvery and needed files, perhaps for factory restore.and two more partitions but they are invisible and only found them by running disk management. Now the problem is that I have my files(documents), app software and operating system on the same partition and I want to have only the operating system on C and have app and documents on another partition OR have a new 200-300GB(taken from C) for backups partition.**I know it is not recommended to have backups on the same hard disk, but this is a temporary solution. How can I shrink C to have unallocated space and use it to create a new partition(or more) without corrupting the D OneKey Recovery partition?   Thanks for supporting your customers!!!  

Answer:OneKey System, Recovery partition, need repartition. Will it corrupt recovery partition?

Hello OLL98, welcome to Lenovo forums!
You canīt use Onekey Recovery anymore if you change the partitions.
So please create your recovery media before, messing up with the partitions. My 2 cents.

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These questions may be plainly obvious to many. However before now I have never copied partitions to a new drive and am approaching all of this from a position of ignorance.

I recently installed a 250gb mSata SSD into my laptop meant to boot the operating system while the preexisting hard drive will be used handle the bulk of the laptop's storage.

I reduced my Hard Drive down to 50gb and then made a system image backup as a precaution in case things went wrong. When this was done I used a program to copy the drive to the mSata. Afterwords I removed the older Hard Drive with the intentions of reformatting it before putting it back into the laptop. I have yet to reformat the older Hard Drive.

Everything boots fine on the new drive, however the new drive is missing the "WinRe" Windows Recovery Environment partition which is used to provide certain recovery and troubleshooting options for Windows 10. Without that partition I cannot access the recovery environment or make a recovery drive. Yet nothing short of a full Windows reinstall seems to be able to recreate the WinRe partition.

I have an old 2013 version of Office provided by my College that I am trying to keep and am not keen on reinstalling the OS.

So my questions are as follows:
Is there anyway to restore the WinRe partition in a current Windows 10 installation without a full reinstall?

What are any potential future problems if Windows 10 does not have access to the WinRe partition?
Is t... Read more

Answer:Questions regarding the Windows Recovery Environment partition (WinRe)

I reduced my Hard Drive down to 50gb

As time goes by, 50GB is not enough. Try making it around 80GB-100GB

Will help if you post a screen shot of Disk Management:
Screenshot - Take in Windows 10 - Windows 10 Forums

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Hi everyone,

I recently purchased a Dell Windows RT tablet from someone. It had the problem of not starting anymore. I managed to get my hands on a Windows RT 8.0 Recovery USB Image for this type of tablet. I used a Imaging tool to install this image on a USB drive.
I booted with this and I could access the Advanced recovery options. I started the Command Prompt and launched Diskpart. I saw all of the partitions where gone. So I used Diskpart to re-install all of the partitions using the Microsoft standard.
It looks like this:

convert gpt
create partition primary size=450
set id=DE94BBA4-06D1-4D40-A16A-BFD50179D6AC
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Windows RE tools"
assign letter=T
create partition efi size=200
format quick fs=fat32 label="System"
assign letter=S
create partition msr size=128
create partition primary
shrink minimum=4200
gpt attributes=0x0000000000000000
format quick fs=ntfs label="Windows"
assign letter=W
create partition primary
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Recovery image"
assign letter=R

All went well. After recreating the partitions, I used DISM to deploy the *.wim image on the USB drive to the Windows partition and installed the bootloader afterwards. The tablet was fixed after this :) I installed Windows RT 8.0 and updated to Windows
8.1... Read more

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Hi All, I have reset by T430 from the USB recovery(Windows 8) which i have created earlier. My recovery was successful, but the recovery partion was missing in the notebook harddisk and  F11 recovery option was missing in the startup menu after recovery.Please suggest me, how to restrore the recovery partion.

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HP Pavilion Elite HPE-112y PC.
Genuine Windows 7 Home Premium - 64-bit.


I'm having problems with my Recovery Manager. A couple of days ago it was working fine. Yesterday when I tried to access either the "Software Program Reinstallation" or the "Hardware Driver Reinstallation" to check something out both my DVD and BD drives would open and a message pops up saying:

This system does not have a recovery partition. The recovery process needs to use the set of recovery discs you created previously. Please insert disc #1 now.

I did not create any such recovery discs. I don't know how this happened. When I looked in the "I'd like to take precautions" section of the Recovery Manager the "Recovery Disc Creation" and the "Remove Recovery Partition" are grayed out, but the "View Recovery Report" is still active and there is some kind of report in it. I don't know what it means.

I hope someone can tell me that my Recovery Partition is still there and I can restore it.


Answer:Recovery Manager missing Recovery Partition

Right click Computer > Manage > Disk Management and post a screenshot covering both top and bottom halves. Then we can tell you what you have and what you do not have.

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Hello!I just bought a Lenovo IdeaPad with a windows 7 32 bit version. There was no system disk added. I learned that the windows 7 version is hidden in a recovery partition. I now want to create a system disk to save the windows 7 32 bit version just in case and install a windows 7 ultimate 64 bit version on the computer. Can you tell me what I have to do? Thank you!

Answer:How to create a recovery system disk from the hidden recovery partition?

Hi and welcome,
One way is to save a recover set ... with OKR ... or better do this Backup before  ...but no way to get a  pure Windows 7 Install Disc if you mention this  ...  
And Windows 7 64 Bit will not run on Atom based machine.. i.e. S10/S10e/S10-2 ,S12 Intel/Nvidia ...
(and even when, it lacks of memory 2GB (due the intel chipset restrictions) is good for 32 Bit based systems, but not really enough for 64 Bit based systems, so there is no benefit for use a 64bit on a netbook)  
S10-3t W7 64 ?
sincerely KalvinKlein 
-------------------------------------------------- -------------------------------------------------- --
Want more ? For further information to get the most of your S-Class machine 
Lenovo Energymanagement Backup  Windows 7 Driver Windows 7  Install
XP Startup  Small WebCam Guide  Lenovo Easy Capture    Clean XP Install
Resolution > 1024 x 576 / 600  Works with XP Only Try this for a Windows 7 Solution 

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Hi, I have a Lenovo 3000 N200 running Windows XP. Windows XP crashed beyond repair and I need to do a system restore. I do not have any Recovery CD's. I am told to press the "Lenovo Care" button. This gives me various options and option 3 is to press F11 to diagnose hardware or recover your system. If I select this, it is ignored and trys to boot Windows - obviously to no avail. I have checked the hard drive. I have run a disk test and all is fine. I have also connected it to another computer and can see the various partitions including the recovery. I have also been able to remove important data and back this up. I am therefore happy the hard disk is fine and the recovery partition is in place. Is there any way of getting the system restore to kick in? All help very much appreciated! Mark

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I am trying to set up my Zbook 15 G2It is a refurbished model with set up warranty til 8/23/16.I just got it & it was upgraded to win 10 (1511).There was no recovery partition on the hardrive. I upgraded to the win 10 aniversary edition (1607) & have been updating software/drivers as per HP support suggestions. It was recommended to create a system recovery thru a HP support message which I attempted to do but there was an error & it failed which led to a empty recovery partition being made on the harddrive. Here is the summary & details..I am trying to delete this empty recovery partition but right clicking in disk management is not giving me anything. Can someone please advise a solution... Tried to create System Recovery as suggested by HP support (Launch recovery media creation tool) & it attempted to make a recovery disc & partitioned the hard drive.The recovery failed (error 1AstorA.sys System Thread Exception not handled) & a empty recovery partition was made. I am trying to delete this partition & gain back the 784 MB space. This entry was made in $PBR_Diskpart Notepad same day rem == ResetPartitions-BIOS.txt ==convert mbrrem == 1. System partition =========================create partition primary size=100format quick fs=ntfs label="System"assign letter="S"activerem == 2. Windows partition ========================rem == a. Create the Windows partition ==========create partition primaryrem == b. Create space... Read more

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Hi, I recently reformatted my T430s back to factory default successfully (Win7 64-bit Home Premium edition).And I should have stopped there. But I decided to "upgrade" to Win7 64-bit Professional using a retail disc I bought previously . So, I put the DVD in into the drive and allowed the machine to do its thing. 1/2hr later, it loaded Win7 Professional but to my surprise, completely wiped the existing content (Q drive partition and the hidden "SYSTEM DRIVE" were still intact. It just completely reformatted by C partition to "Windows7_OS"). It failed to reload the Lenovo suite of tools (as per the factory default I had noticed earlier). Further, what the installation had done had actually installed a very scaled-down version of Win7 Professional, WITHOUT any Lenovo drivers like Network Adpater, Wireless, Intel chipset  or Think tools etc.... I figured I should re-load these via SWTOOLS directory, which I managed to do. I reinstalled Rescue and Recovery 4.52, which re-enabled the "F11" key on start up (as I was not able to access it before this point). The problem now is that I am wanting to restore the system to factory default as I had bought it, instead of having a "constrained" version of Win7 Professional, BUT can't seem to see the option "Lenovo Product Recovery" in the Windows/System Recovery Enviornment. (its usually the last option in the dialog box after Command Prompt). I've read around these... Read more

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My system was working fine until I switched from win 8.1 to win 10. Its an Acer aspire S7 machine. Sometimes back I contacted MS support and they suggested win defender for security. For some time now, the windows crashes after varying intervals. I tried to use recovery environment but it wont work. Kindly help.
PS: I'm a novice ...

Answer:system crashes & loss of recovery environment

Hi azhar ... and welcome to the forums ...

If it's been less than 30 days since you upgraded to Windows 10 from Windows 8.1, you should be able to go back to Windows 8.1 with just a few clicks. For 30 days, your old system is kept in a "Windows.old" folder. To go back: Start Menu > Settings > Updates and security > Recovery > Go back to Windows 8.1.

If this is the "Recovery" method that you already tried - and it didn't work: you should have seen an error message. Let us know if so (with as much detail as you can remember).

If you've tried other "Recovery" methods, what were they?

And ..... since Windows 10's Anniversary Update has been going out to computers for about a week now --- did your computer just upgrade to it (it lists as build 1607 if you have it)? [To check what version you have, click on your Start icon & on your keyboard type RUN ... a RUN icon should appear: click on it. In the Run box, type winver
A small window will open showing you what build version of Windows 10 you have.]

You mention crashes. Stranger things can happen, but it is possible that your system happened to have a hardware problem - by coincidence - just after upgrading to Windows 10. To rule out any faulty hardware issues that might be complicating things, try running the Dell built-in diagnostics. You can do this by
1) Restart your computer
2) As soon as you see the Dell logo during system power-on, start tapping... Read more

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Here's a rundown of this system's history:
Bought it prebuilt as a business computer from Dell.
Used it.
Lightning: HDD-1=Poop (usable, but blue screens and freezes a lot)
HDD-2 works fine (purchased new)
Months pass.
Now my dad logs into his e-mail, looks at a message, deletes it, walks away for a few minutes
The computer crashes and only boots to Windows Recovery Environment.
And that's my problem. I can't do anything but boot to this mode and I've restored to the factory image and my own image (created from HDD-1's factory image) and nothing worked.
I've even attempted to bcdedit recovery mode off, but no such luck.
My friend tells me that I need to use a UPS or a Surge Protector and that the power in the business could've spiked and caused HDD failure.
Any halpz and inputz?

Answer:System only booting to Windows Recovery Environment

To find out if this is your hdd you can download a diagnostic tool from the hdd's manufacturer.
If you look at the hdd the name of the manufacturer will be printed on it, if you provide me with this information I will find a download which you will burn as a ISO file to boot from and run the test.
You may need to access the BIOS to make your DVD/CD-ROM the first device in the boot order if it is not already.

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Family member's computer will not boot.  Post-BIOS blinking cursor.  Can reach command prompt via recovery environment.  FRST log file attached.  Thank you very much for the help.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 12-09-2016
Ran by SYSTEM on MININT-INU48IS (14-09-2016 21:14:05)
Running from e:\
Platform: Windows 10 Pro Version 1511 (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool:
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\System32\LogiLDA.dll [1425208 2012-09-20] (Logitech, Inc.)
HKLM\...\Run: [VX6000] => C:\WINDOWS\vVX6000.exe [764256 2009-06-30] (Microsoft Corporation
HKLM\...\Run: [DNS7reminder] => "C:\Program Files\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking11\Ereg.ini"
H... Read more

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My laptop is ideapad y580 preinstalled windows 8 i like onekey recovery because i can reinstall my windows quickly. but after 8 months of not using it didn't work.I click on system recovery and the pc just restarts, it doesn't boot in the recovery environment I used from the pc settings>general>remove everything and reinstal windows and i got the same efect.( going back to the factory settings) but onekey recovery still not works what can i do to make onekey recovery work again?

Answer:onekey recovery won't boot into recovery environment ideapad y580

Dear Ciudatila
Welcome in lenovo community
Can you please send me your machine serial number in a private massage ?

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I just got my G40-80 from Lenovo warranty repair (faulty HDD), now it won't boot into recovery environment.
Factory partition layout is untouched (LRS_ESP, Windows8_OS, LENOVO, WNRE_DRV, SYSTEM_DRV, PBR_DRV).
From Novo Button, selecting System Recovery boots straight to Windows 8.1.
From OneKey Recovery software, system restarts into Windows 8.1.
How can I reactivate this function?
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Answer:G40-80 - Novo Button / OneKey Recovery won't boot Recovery Environment

If you have your recovery disks you can try and reload from them.  Also - look for updated software / utilites in the Support tab for your notebook.  Lastly - you can contact Lenovo Support by phone to have them send out recovery disks for you if neccessary as it sounds like something was not loaded up correctly.
Good luck.

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Hi everyone, I know this must sound like a real stupid title, but please bear with me for a moment: Having wiped my R50p clean with the "Access IBM" button, I noticed that I only had a C drive with 20 GB of which much was in use. In Windows XP Disk Manager I saw that there was a whopping 55 GB on a hidden partition that I only had the option of to "remove", not to activate or anything else. Realising that this was the hidden partition with the IBM restore files, I was hesitant to take any action. After doing some research on several forums I found that the recovery part should only take up 20 GB, which corresponded somewhat to the fact that Disk Manager showed 42 GB of 55 GB to be "free" (if only I could use the free space!). In order to access those magnificent 42 free GBs on the 55 GB hidden partition, I first created a ThinkVantage recovery disc (strangely it was only one CD-R) and disabled IBM Predesktop Area in the BIOS. As a result, I proceeded with deleting the 55 GB partition and it became unallocated space, therefore allowing me to make it a new partition and assign a drive letter (in this case D), doing a "quick format (NTFS)" in order to be able to use the space available, and finally giving me the full 55 GB. Since I had preferred to leave the recovery files on the hidden partition, but had no idea how to access the useful other 42 GBs, I followed the abovementioned procedure. Now my question is whether it's possible to recreate another hidden parti... Read more

Answer:?? Restore Recovery Partition with Recovery Disc after deleting Recovery Partition

pvanedan, welcome to the forum, after reading your post several times I think I understand your situation as it is now. The answer is as follows; which you may not like sorry  You have successfully deleted the recovery partition in order to gain more space, that's the good news  The cd you have created is only a boot cd and not a recovery cd, this would be used to boot your ThinkPad and access a recovery backup which is stored on another hard drive, cd/dvds or over network. It alone is not able to recreate the recovery partition which you no longer have, that's the bad news  I would suggest backing up your files regularly and using an appropriate imaging software to backup your installation. Edit: What I don't understand is; why 55GB? The partition should have been around 4GB, maybe it was full of backups??Message Edited by andyP on 07-03-2008 07:30 PM

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I purchased T500 last month with Windows 7 OS. My harddrive (160gb) had two partitions C drive and Recovery drive. I double clicked the recovery drive and copied the contents to a CD. Later the Recovery drive was deleted.  Is there a way I can get back the Recovery drive back into my hard drive.   

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Windows XP
HP Compaq 2710p Laptop

Please help!

I accidentally deleted the D: drive containing my recovery partition. I can't restore to factory settings using the driver recovery dvd because the system no longer detects the cd/dvd drive from the slim expandable base.

How can I recover the deleted partition? Or make the cd/dvd drive respond?

Answer:Deleted Recovery Partition

If you have not created anything on the partition or overwritten the partition with any files then you could recover it using a recovery program.
for a free and easy program you can try PC Inspector

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Arghh, cant be any dumber to delete the wrong partition TWICE!! i managed to do it, i did it with winxp cd.
I have two hdds both have only one partition and i deleted the wrong one to make it into 2 partitions, is it possible to recover all the files after partition is deleted, its not formated yet no new partition created, if its possible to recover from this will the windows be usable or should i reinstall just to make sure everything works like it did before.

Going to install OpenSuse but i still want my stuff back and maybe use that crappy Windows when i need to.

Thanks to whoever can help me resolve this problem.

Answer:Recovery of deleted hdd/partition

I am dashing out - so I leave you this link
One of my posts for RLD - recoverlostdata

There is more out there to choose from.

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recovery partition deleted by mistake how can i get original recovery image

Answer:recovery partition deleted

Prasanna-pc Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC.  This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: you live elsewhere, contact information is on this page: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If HP no longer provides Recovery Media for your model, a couple of other sites you should check are:  and Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".=======... Read more

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I have an HP laptop that shipped with Windows 8.1. I upgraded to Windows 10 weeks ago and tonight I accidentally reformatted my D: drive recovery partition.

I have recovery media on a USB pen drive that I made back when I first set up my computer.

Has Windows 10 changed the D: recovery partition during the upgrade or will it be the exact same image the computer shipped with?

Also, any idea how I can get the recovery files back on the D: partition?

Answer:Deleted Recovery Partition

Here's how to make a recovery flash drive :
Recovery Drive - Create in Windows 10 - Windows 10 Forums

I know it doesn't answer your question but it is an alternative. If you need to recover from a failed hard drive, the recovery partition on that failed hard drive isn't much good. Just something to consider.

I think this still works for Windows 10:

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I bought a laptop about a year ago from Currys which was already pre-installed with Windows 7.

Yesterday I decided to use the free version of Killdisk to wipe my laptop as I read it helps speed up the machine rather than formating as a format doesn't delete everything.

Problem is, | have now deleted my recovery partition and can't seem to find any info on getting it back.

Also my Windows 7 Serial key has rubbed off the sticker on the back of my laptop so I can't just download Windows 7 and install using that.

If someone could help me on recovering Windows 7 back on my laptop it would be greatly appreciated.

I have now installed Windows XP on the laptop, don't know if that is needed info or not.

My laptop is a Toshiba Satellite A500



Answer:Deleted Recovery Partition, Help!

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Hello guy I'm new here and have come to this spot after searching.
What happened was I got a terrible virus that locked my computer so my only option at the time was to install a fresh copy and upgrade I went from win 7 home x64 to ultra x64. As I installed the fresh copy I chose to delete the old partition because of the virus not remembering all the stuff I had on there that I still needed data/doc/pics and so on when I was done everything was in working order and second issues was when I bought my new iPhone the SIM card is different so all my contact and everything was lost for the last year because my back up was on my old system. I have been using stellar phoenix data restore pro and it finds the old system with everything on it.
The hard drive is on 250 gb on a acer aspire 5532 I think the old system may have been using around half of the space or even 150 gb tops.
When I go to recover the system it takes very long just to do 1g more like 15 hr just for that which is so time consuming I'm just worried maybe I'm going to fry my hard drive.
I have a 3 TB external hard drive I installed phoenix on and will recover info on that.
please let me know if there's any other way to get the deleted partition back I've also tried using other software but they do not find anything most say no unallocated found don't even no what that means lol but again I would be deeply greatfull if anybody can help also I've done another scan with phoenix its all come up again finds it e... Read more

Answer:Deleted Partition Recovery Help !!!

No help was given would like to delete profile thanks anyways

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hello frnds, recovery partition of my laptop dv 2911 tx has been deleted after installing windows 7 so is it possible to get recovery partition back if install vista operating system back? thank youAnkit

Answer:Recovery partition deleted


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I've inherited a Probook 450 G2 running Windows 7 64-bit. It needs reformatting but, for reasons unknown, the recovery partition isn't there. I still have the product key code but how can I clean install windows without f11?Perhaps there is a way to restore or recover the missing partition? Or some way to download an installation file?Thank you.

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I accidently deleted rcovery pertition on my pavilion dm4.. how i can get a recovery dvd to restore it back.

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I was given a Toshiba Satellite C665D. I tried running the recovery media creator but got a message that said No HDD recovery area. The Toshiba recovery media creator can not be launched. I contacted the previous owner and was told no recovery media was done for the notebook and he created a new partition as there was free space on the HDD which seems to have wiped the recovery partition I don't understand how as the recovery partition was hidden, I figured out how to unhide the partition and it shows the recovery folder but it is empty. What I would like to know is there any way to get the recovery partition back. Thanks.

Answer:OEM recovery partition has been deleted

As far as I know, the only way to get the recovery partition back is to use the recovery disks (that in this case were not made.) The disks would restore the computer to factory specifications, including the hidden recovery partition.

You could order the disks from Toshiba. See Page 1-15 for details.

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Hello, I deleted the recovery partition from my W520 drive. I had made the recovery media to a USB drive but I misplaced the drive! I can't find it anywhere. If I call Lenovo can they send me recovery disks? Even if I have to pay a small fee I don't mind but I need to reinstall Windows. Thank you for your help.

Answer:Deleted Recovery Partition

Yes, they will sell you the disks.

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Yesterday I had received my laptop from e-bay which is already installed with Windows 10,  I installed windows 8.1 pro.Unfortunately, I deleted the recovery partition. Please assist me how to recover the stuff.  Even though I do not have the recovery disc, 

Answer:Deleted Recovery partition

@Fayasamd? HP Support - Order software and driver media HP Pavilion Notebook - 15-ab253cl (Touch) (ENERGY STAR) REO

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Hello all and hope you all are fine. I bought an Acer Aspire 5520 few years ago. It has a partition with Windows Vista installed on that. Unfortunately that partition is deleted completely so I can not recover my laptop to its factory setting. Is there anyway that I can install that original windows Vista again? I looked behind my laptop and there is a label with a product key. Is that useful? Thank you in advance with your helpKind Regards

Answer:Recovery partition is deleted

if you are able to find a Vista original installation CD, you can use the product key on your notebook. if you want the original Acer installation media: Acer recovery mediaif you are in the US you can buy it: you are outside the US, you must call/email your regional Acer support service:

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I can't refresh or reinstall using Windows or Samsung functions, which I is my own fault as I deleted the recovery partition by mistakenly thinking it was not important.

I have contacted Samsung, they say it's my fault so they won't help. I contacted Microsoft and they said the same. Nobody will provide installation disks. I think these are my options..

1) Use my flatmates Windows 8 laptop to make disks. Its a different brand laptop though, is this a problem? Also, should I use DVDs or CDs? I have my serial number and product code and I don't mind downloading drivers from Samsung.

2)Buy the Windows 8 Pro upgrade for ?50 because I'm a student. But I'm unsure if this will be a full install with all the files I need because it is only an upgrade?

I would like to sort this out sooner rather than later. I need my laptop for coursework. Any advice greatly appreciated.

Answer:I deleted my recovery partition.... I know now that's bad!

It isn't a bad idea at all....but that's assuming you have made recovery discs. Anytime I buy a laptop, I wipe the drive completely and install the OS myself, but I keep a copy of my restore discs, just in case. Having your only recovery method on the hard drive (which is prone to fail) is never a good idea.

That all being said, do you have any friends who might have a plain vanilla Windows 8 disc? The recovery discs from another laptop, assuming they even boot, typically won't let you repair a system...only reinstall.

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i deleted the recovery partition by mistake and i install a new win 8.1 orignal from usb!!but now the windows work very slowly,i update all the drivers from the lenovo website.before i have win 8 and it work great..i dont know what to do i am very Disappointed from my computer and from lenovo i try 2 differents version and still my computer slow. lenovo ideapad y510p1 hhd +24ssd 8 ram  

Answer:deleted the recovery partition

noam12n wrote:i deleted the recovery partition by mistake and i install a new win 8.1 orignal from usb!!but now the windows work very slowly,i update all the drivers from the lenovo website.before i have win 8 and it work great..i dont know what to do i am very Disappointed from my computer and from lenovo i try 2 differents version and still my computer slow. lenovo ideapad y510p1 hhd +24ssd 8 ram  After the change in OS, Did you install the chipset driver and IMEI driver?

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Hello My recovery partition was destroyed when I did a full system backup using Acronis backup software.  When I try to do a restore job using the same software, there is no recovery partition and also some of the pre-installed softwares are missing. Where can I buy a recovery media or what is my next step to have my laptop back to the original state? Regards. 

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The original os of my laptop is vista. I installed xp and kept the recovery partition intact. Now I want to recover to the original vista but cannot find the option when I press ThinkVantage at startup! The recovery partition is there but just cannot be used. What should I do?I thought there should be some .exe or .bin file that can fix the problem, I mean, like "re-linking" the original recovery file to the ThinkVantage button.Thanks for the help.

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The original os of my laptop is vista. I installed xp and kept the recovery partition intact. Now I want to recover to the original vista but cannot find the option when I press ThinkVantage at startup! The recovery partition is there but just cannot be used. What should I do?I thought there should be some .exe or .bin file that can fix the problem, I mean, like "re-linking" the original recovery file to the ThinkVantage button.Thanks for the help.

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Hello, new to the fourms here, i hope to be a contrubuiting member :). Anyways, onto my dilema....

I had recently purchased a new Emachines C6207 for a client of mine, however the machine only comes with XP Home on it, the machine is being used for card access so I needed to install XP professional onto it. Well, I went out, purchased the upgrade, and well...being the man that i am, I completly disreguarded the little set of instructions that said "please insert the upgrade disk After the computer has started up", Soo, what I did was, I inserted the disk before it started up, went into the windows installiation screen, and installed it onto the main partition, there were two partitions by the way, one of them (one i left alone) was a partition housing the recovery-cd information, see emachines does not give you a copy of the recovery cd's, instead you need to make your own with a program emachine's provides with the system.

(please note that i did not reformat the partition completly, so i didn't reformat it to ntfs, i left it as so and just overwritten the OS files.) now when i boot the computer it says:
"Windows could not start because the following file is missing or corrupt: <Windows Root>\system32\hal.dll
please re-install a copy of the above file."

so im basicly screwed, I have a copy of ERD Commander (like a system utilities bootable enviroment) and theres a nifty program on it to assist in restoring the system back to a previous ... Read more

Answer:system recovery using recovery partition

see if there is something among this lot to acheive what you want

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Hi all, I have a Lenovo 300 Y500 series notebook. While installing Linux on my notebook I deleted my recovery partition by mistake. This happened 2 months back. Later, last week my system got crashed and I lost my OS too. Could anyone help me out in getting back my partition back?? Now i am managing by installing a copy of Windows XP that i have. But none of my drivers are working. I tried to download it from Lenovo site and installed it. But still nothing is working. Atleast help me out in installing my sound drivers alone.. Expecting your solution.. Yours Anand

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I accidentally deleted Recovery Partition in my HP Spectre XT. I want to reinstall windows 7 home premium 64 which i have now. I don't have cd provided by the manufacturer. i got OEM product key and CD key (extracted using The Magical Jelly Bean). Can i download iso file and reinstall my windows? Will I be still able to use the product key and have a genuine windows again?

Thank you in advance

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Using a Toshiba Satellite M840 running Windows 7 64-bit.
I've accidentally deleted the hidden recovery partition. Is there any way to recreate it from the recovery disks?

Answer:Re: How do I recreate a deleted recovery partition?

Yes but when you use recovery disc the partition structure will be created again and OS will be installed again too so you will lose your old OS configuration and all saved data.

If you have created recovery disc in the past, back up all your data to some external device and reinstall OS using created recovery discs.

If you have more questions you are welcome.

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Long story short: I went to install XP Pro on my ThinkPad (that I just got today) because Vista Basic was closing programs left and right and just overall going crazy. So now I have no recovery partition, no recovery discs, and no way of using my computer besides Linux because the COA doesn't work with the other Vista disc I have.Is there ANY way to get the partition back?Thanks.


Go to Solution.

Answer:ThinkVantage recovery partition deleted

You should have made the recovery set before installing XP. Call Lenovo and get some recovery discs sent out to you. Have your credit card ready.

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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I was messing around with my partitions to free up space and I deleted the Dell recovery partition and the dell recovery tool no longer works that is supposed to restore your pc to factory defaults. How do I get the utility back on here?

Answer:Deleted my dell recovery partition!:(

see if dell will supply a disk,or buy an xp disk and don't worry about the dell partition

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Hi,Today on my L420 I was looking in My Computer and noticed that the Recovery Partition which was drive G? was gone. I went to disk management and looked in diskpart and both confirmed it deleted.... Is there any way I can restore it without ordering a recovery disk? If I have to order a disk from Lenovo, then who should I call? This is under warranty by the wayEdit: I just found built in Windows 7 Backups... As long as I have 10gb free from the deleted partition, I decided to add a new ntfs volume where Thinkvantage recovery was... Will Windows 7 backup function as well as Thinkvantage did in the exact same circumstances?

Answer:L420 Recovery Partition Deleted

The ThinkVantage Rescue and Recovery partition held the original factory default image.If the 10GB where the deleted partition wasn't reoccupied, then a partition recovery tool could have easily recovered the partition.

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I have deleted recovery partition(about 2.3GB, FAT32) from my system hard drive by Mistake.
What should I do to create it back.
Is it going to affect the performance of my system though I have recovery DVDs created earlier.
Is it possible to create this partition from recovery DVDs or I need to consult Toshiba.

Answer:Recovery Partition on Tecra M5 deleted from HDD


Sorry but your posting is a little bit confused for me. Can you please explain exactly what you want to do and how it looks like with partitions on the HDD now?

Have you had two partitions (C and D) till now? Which partition is deleted now?

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I am Harry.

I am using windows 8.1. I have deleted my recovery partition by mistake. Is there any option to create again the same?

Pl Help

Answer:I have deleted my recovery partition by mistake

Partition - Recover Deleted Partitions in Windows

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Answer:I have accidently deleted my recovery partition, i...

Hi Anne, Did you create the factory recovery media?Which version of Windows do you use?What model do you own exactly?

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I recently deleted my recovery partition that is included with HP pcs. I'm now left with 5gb of unused harddrive space, which isn't formatted (I think). I used it to store some random files but didn't like how it worked, and it's now empty again.My question is, will it pose a security threat, and is there anyway I can combine that partition with my main one?Here's a screenshot of it: .

Answer:Deleted My Hp Recovery Drive Partition

An spare partition is in now way any kind of threat. Since you working partition is 106GB then adding another 5GB won't add that much capacity percentage-wise. You would be much better off resizing the partitions so that the OS partition, volume C:, is 20GB in size and the rest of the drive is devoted to a partition used just for storing data files. This way when (not if) you need to reinstall the OS your data files in the other partition will be unaffected and waiting for you there.

I can reccommend Partition Magic as a great tool for creating and resizing partition in Windows without losing any data.

You will need to beg, borrow, buy or steal an XP installation CD in order to reinstall the OS when (not if) the time comes.

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due to the mistake, I removed HDD Recovery partition.
Then, now I'm unable to restore eg. system state from before a fe hours.

Is there any way to "make" HDRecovery once again?

I really liked the funcionality of this tool, so it'd be nice but - can this be done? And how?

Answer:How to restore the HDD Recovery partition which has been deleted?

No. there is nothing you can do except to order new disc under
Sorry. :(

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Hi I'm new to the forums hope I'm in the right section :D

I'm here today in hopes someone here could help me.

My problem is as stated in the title I accidentally deleted my recovery partition on my laptop after I switched out my original hard drive to the newer solid state drive. Now to fill you in on the laptop its a UX32VD-DV71 it has 24GB flash memory on-board the motherboard and 500GB HDD, I switched out the 500HDD for a 256SSD.

I used norton ghost to do a complete clone of the drives but after i installed it their was an error so I had to re-install windows, while trying to install windows I found out it had a recovery partition but it was to late and I had deleted the partition with out paying attention to the actual size of the recovery partition. Now I am currently running windows but missing all of the Zenbook features I've tried to install some Asus software but it wouldn't let me showing a message stating it could only be install on Asus products.

If their is any other information you need please let me know.

Answer:Windows Recovery Partition Deleted...

I would forget about the deleted recovery partition & instead put in place your own system recovery strategy in the form of a "partition image" of the C: drive. You will need a spare hard drive on which to save this partition image, and of course the software to create the image with. I can only recommend the software which I've been using for 3 years to do this - it's rock solid reliable: [email protected] Disk Image: [email protected] Disk Image. Windows & Servers Backup Software. Win XP, 7, 2003, 2008, Vista

Recovering your system using the manufacturer's Recovery method installs a fresh copy copy of Windows together with (usually) loads of crapware you don't need, plus you have to set up all your preferred Windows settings again and re-install your favourite applications -- no fun.

Recovering your system from your own partition image avoids all that, and it's much quicker. Plus, when your system drive fails (and it will one day) you'll have lost your manufacturer's recovery partition anyway, but your own backup image of the C: partition will still be intact on a different drive.

There are some free utilities for creating a partition image but I can't comment on their reliability as I've never used them. [email protected] Disk Image is the only one of it's kind that that I trust.

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Ok so I apologize in advance if this story is a bit long, and horrifying (actually it's probably entertaining xD). I purchased the Lenovo y510p gaming laptop on back on July 14th 2014. I got the laptop, and it just didn't work for me. It didn't play the games I wanted it to, it had overheating issues, the keyboard had a really sharp edge making typing uncomfortable as well. After installing Sony Vegas and Avast, and just shifting some of my personal photos/music over, I made a backup of the laptop using the OneKey Recovery software. This backup was made to one of my 500GB external hard drives. So I then decided that I just didn't like the laptop, and it was time to return it. I called Newegg, and got my RMA all ready to go. Because I had lot of my personal files and programs, I decided the fastest way to delete everything would be to use the OneKey Recovery by Lenovo, and do a factory reset. At the time, I didn't think anything of this then simply putting the laptop back to exactly how I got it. I even booted it up after the factory reset, and it looked just like the first day I got it. Fast forward 2 weeks, and my RMA is denied from Newegg:   Your RMA (RMA Number: 60470880) return was received and sent to our Inspections Department for closer examination. 34-313-740 NB LENOVO IDEAPAD Y510P 59406636 RTSystem has been modified/altered original manufacturers operating system has been removed cannot access restore partition, this voids Newegg w... Read more

Answer:How to recover deleted "Recovery Partition"

If you only used One Key Recovery by Lenovo, it should not delete the partition. (I hope you did not format the whole system) Once you receive the laptop, you can check if this partition still exists in Control Panel >> Administrative Tools >> Disk Management.It should show some drives, other than the C: , D: and the SSD (if you have). Those drives are the recovery partitions. I can post a sample screenshot in the evening. Sadly, I do not know any way to recover that partition. As I have seen on this forum several people who lost that partition could not roll back their laptop to original settings without a recovery drive (which is different from a recovery backup).

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Hi All,

I deleted in error the pre-installed HDD Recovery partition. I have the Recovery disks which I made when I first got my laptop so I just need to know if its just a case of copying the files from the disc back to the HDD Recovery Drive? Or do i need to do a complete new re-install from the disks?


Answer:Deleted HDD Recovery Partition By Mistake

I doubt it very much. Those discs simply address and draw on the files that were on the recovery partition itself. I know my system recovery discs no longer were of any use after I deleted the recovery partition and merged it with my main one as I no longer needed it anyway.

You would have to check with whomever provided the system.

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I mistakenly deleted the recovery partition when I was trying to formatting the hard drive, I don?t know much about how it works so what would be the best way to remake it and have it function the same way the other one did (which I also don?t know how that worked) or is there a better method.
This is also a new Samsung hard drive with windows 7 Home premium

Answer:Deleted recovery partition while reformatting, please help

You do not need it.
Download this
Macrium Reflect FREE Edition - Information and download

Make a copy of your HD, If you have a problem you can fix it with the image. Same idea as the recovery partition
Place the image on a external hard drive.

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Hi All!! my first post on the forum, three days after buying a new yoga 2. I was installing Linux and by mistake I wiped out the entire disk inclusing the recovery partition with windows 8 installation stuff !! Do you know if it there is any way to get it back, downlading it  from somewhere and installing ? I searched on the Lenovo website but didn't find any clue.... many thanks in advance!! andrea


Go to Solution.

Answer:deleted recovery partition yoga 2

Andrea, I'm afraid it sounds like you may be in a tough spot... You can create an installation disk with this link (, but you'll need to enter your product key.  The problem' is that Lenovo, in a move I've never heard of from a computer manufacturer, decided not to give us ours.  So your only option is the recovery partition - which is a much worse option even when it is available. Off the top of my head you have a few options:1. Leave windows behind, stay on linux.2. Try to get a new product key as described here (  I have never had to do this, so I don't know how helpful Lenovo will be, or how to get a new product key from Microsoft with a preinstalled computer but without the installation media, but might be worth a shot.3. Purchase a new windows 8 license.  4. Stay on linux until windows 10 comes out in 2015 (if you're buying a new license, at least you'll be buying something you shouldn't already own)5. Send it in to Lenovo (least recommended - your warranty won't help you so I'd guess they'll charge you for the OS plus labor - might as well buy it yourself, not pay for the labor, plus you'll actually have the product key that you paid for, so you can do what you want in the future). Anthony

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Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

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Hey,I accidently formatted the recovery drive partition in my laptop. Is there any way that i can recover it back.I just bought the laptop 2 days back

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hi guys, I have a lenovo y50-70 laptop. I resized my harddisk partition which deleted the recovery partition. Now I can't use my onekey recovery. It says " program cannot find service partition". How can I fix this issue?Thanks in Advance.

Answer:deleted recovery partition in y50 laptop

omtejaswi wrote:hi guys, I have a lenovo y50-70 laptop. I resized my harddisk partition which deleted the recovery partition. Now I can't use my onekey recovery. It says " program cannot find service partition". How can I fix this issue?Thanks in Advance.You can try using a similar program to OneKey recovery. Search Aomei OneKey Recovery for a free copy of it.

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Using Partition Magic, I deleted the factory Recovery partition off of my Dell Studio 1558 laptop that was running Windows 7 and now my computer will not boot. The message that i get is,
"PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM
Operating System not found"

Help a dumb guy out please :D

Answer:Deleted Recovery Partition and now i cannot boot

That partition was probably also the active boot partition, with just Windows (without boot files) installed on the main, inactive partition.

That partition was also the only method you had of recovering Windows to it's factory defaults - and you've blown it away.

Before doing anything potentially risky like that, you should have created a full back up image of the entire hard drive. As it is, I can't see how you are going to avoid having to purchase a new copy of Windows now.

There is just one thing that might work. Borrow a Win7 DVD and perform a repair install, using your own product key if prompted for it.
How to Repair a Corrupt Windows 7 Installation | PCWorld

How to Repair Windows 7 Installation

It's perfectly legal to borrow a Windows disc if your just using it to fix an existing installation.

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I accidentally deleted the recovery partition on my Hp compaq Presario CQ61 and have never burnt the recovery to a DVD.
Checked Hp Site and the only option is to re-order another.
The serial number of my Notebook is CNF9494GMB & Model is CQ-61420US
Any help in this regard will be appreciated

Answer:deleted the recovery partition on my Laptop.

You might be able to recover the partition with the Partition Wizard Bootable Disk from here:

Free Download Magic Partition Manager Software - Partition Wizard Online

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Hello, I am trying to completely factory reset my pc but when I select Windows Recovery Environment in HP recovery manager, it just brings me to the login screen after it restarts my computer. I have tried factory resetting using windows but I get the message 'Could not find the recovery environment.'Is it possible for me to factory reset without having to spend any money, or will I have to order a disk from HP?

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Hello dear friends,

I am using Acer v3-571G, been 3 years now and I had decided to restore my laptop to factory settings as my laptop is getting kinda slow and stuff, but I'm facing problems. I did upgrade from Windows 8 to 8.1.

1. I cannot use recover options in Windows 8.1 because it says "Could not find recovery environment".

2. I cannot use acer recovery management because it says "Could not find recovery environment".

Please help! >.<
here are some photos:

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Hello dear friends,

I believe that I have some serious problems in my laptop. I will list some of them, and I hope that maybe someone can help me out because I'm getting crazy with these issues!

1. I cannot use recover options in Windows 8.1 because it says "Could not find recovery environment".

2. When I go to Advanced Start up, under Recovery menu, it does not show Troubleshoot option.

3. When I try to Create a Recovery drive, it says "We can't create a recovery drive on this PC".

4. When I try to enable/disable "reagentc" in CMD, it says "Operation Failed:3".

5. I cannot access in Bios, since I bought the laptop, and therefore I cannot re install a fresh copy of windows with my flash drive.

Basically, I'm stuck.

Hope someone can help me!

Answer:Windows 8.1 Recovery - Could not find recovery environment

Welcome to EightForums

Have you made the OEM manufacturer's Recovery Disks?


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

Did you upgrade from Windows 8 to Windows 8.1?

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sony vaio recovery partition deleted how to restore from backup dvds

Answer:sony vaio recovery partition deleted

... place the first recovery dvd into the tray and restart the pc tap the <Esc> <key> select dvd from the boot menu (if it exists) [press enter] ... if it does'nt boot off from the dvd restart then tap either the <F2> or <F3> <key> to enter your bios and alter the bootup order sequence to cdrom/dvd as first option, save settings on exit of bios..Angel Decoy... Posting is provided "AS IS" with no warranties

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i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that

how i can restore my recovery partition ??

Answer:Satellite L745: I've deleted recovery partition. What can I do now?

> {quote:title=nadro2009 wrote:}{quote}
> i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
> after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that
> how i can restore my recovery partition ??
> :)

Which utility did you use that gave you that message? Was it the Toshiba HDD recovery utility or windows backup?

You may have deleted the recovery partition. The other one would be the windows page file for virtual memory.

If you have deleted the recovery partition I can't think of an easy way to re-create it that isn't very technical.

You can of course make manual backups using "backup and restore" in the control panel of windows. There you can create a system image, a recovery disk or backup your files.

I would advise you to do this now.

Message was edited by: badhat

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Hi, hope you can help.
I removed all partitions so if could install windows 7, this turned out to be a mistake as all the drivers for it are windows 8.1

So I downloaded 8.1 to a USB and booted from that. But I don't have the product key as it's tied to the bios? EHCI something to do with it?

People are saying the laptop is now useless? I can't believe that! There must be a way?

Answer:ACER Aspire OEM / deleted recovery partition

I have never seen a driver not be found for Win7 in tens of thousands of installs we've directly helped with here since beta.

What is the PC make and model, and exactly what drivers were missing after you followed the steps for Clean Reinstall Factory OEM to a driver-complete OS? At the most after all Updates are done there should only be a handful still missing which our driver specialists here can find in no time.

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My brother was playing with my laptop, apparently accidentally deleted partitions on my HDD recovery so that I can not pre-install the system now. What should I do?

Answer:Satellite Pro R850-15H - deleted recovery partition

Now you have two options:
1/ you can order original recovery image for your notebook model on

2/ you can install own OS version. All necessary drivers, tools and utilities you can download from

If you have more questions you are welcome.

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CODE[AUTORUN]SHELLEXECUTE=Info.exe folder.htt 480 480Is the the notepad I somehow deleted but I can't find my notes and don't know how I got there? I deleted the notepad entry back in August because I thought I had an autorun virus problem or something. Now I have read stuff that makes me think the autorun activity was really normal activity related to my emachines d drive which is my recovery part and protected by Pcangel. I don't think all antivirus software properly recognizes pcangel. I have had ok luck with mcaffee for more than 3 years but I wanted away from mcaffe when all those computers had problems back in April but avast and alvira didn't seem to agree with my system. I wonder if alvira was giving me false positives by bleeping when info was going into my d drive. I wonder if that is what is normal with pcangel.The computer they talk about in this link is not the same as mine but mentions pcangel.

Answer:I think Autorun I deleted was needed for my Recovery partition

What is your issue?

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i wiped my t61p to install korean windows and now i want it back to factory status. I tried to do it from R&R but i wont work and i think b/c i dont have the hidden partition. I've got no recovery cd or windows cd on me rite now....I really want it back to fresh factory status. need help thanks.

Answer:i deleted the recovery(hidden) partition and want it back..

Welcome to the forum! You'll need to obtain a set of recovery disks to be able to re-create the hidden partition.

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Hi All,

So I'm an idiot and deleted the recovery parition on my Satellite L300D.

I have a WinVista installation disc, and I found what I thought were the SATA drivers, loaded them during Windows installation - no go.

Can someone point me at a DL for a recovery disc or the right drivers to install during the straight Windows installation?

Any help would be super appreciated!

Answer:Satellite L300D - Deleted Recovery Partition

>Can someone point me at a DL for a recovery...
I don?t know what DL means but what I want to write here is follow: original recovery image is not downloadable and if you want to have original Toshiba recovery disc for your machine you must order it under

If you want to install own os version what do you think about Win7?
I mean I have installed Win7 32bit on friends L300 and it works perfectly.

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I have an external hard drive and i attempted to install XP on it, using my Notebook. Before, my Notebook Recognized my Partition as the D drive and the External hard drive as the F. I booted the XP disk, and all seemed well, until I realized my computer flipped my drives, and so I installed XP on the partition space and left the external hard drive untouched. No biggie. Vista still ran fine.
The Problem:
Few weeks later i cant update anything, (i.e. windows update, windows defender, norton, ad-aware etc.) but yet my internet browsing abilities were unaffected. I ran a google search and took a few steps to fix this but nothing (registry edit - HKEY editing, and services.msc editing, and some cmd commands) but nothing worked. Since my HP was still under warranty i contacted an HP rep, we did a few things, and he told me i was missing some system files and so i needed my recovery partition to fix this. I explained to him what happened, so he told me i was going to have to purchase the DVDs from HP and that i could not use a vista disk i had, since it was made for all vista models, and that i needed a manufactures recovery disk. I dont want to purchase the DVDs. Is there anything i can do to fix this, or somewhere i can get the DVD image(legally obcourse) to the HP Vista Disk.

P.S. When I attempt to run a windows update i get error Code 80244019

Thanks in advance

Answer:Solved: Deleted HP Recovery Partition, Need it back

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So I was going to delete my restore points for my C: drive under system protection but by mistake i clicked configure on the only other option which was the recovery and I deleted the saved points. Even though recovery is set to off will this cause any problems down the line?

Answer:Deleted the saved points from my Recovery Partition?

Hello Karizma,

As long you have system protection turned off for your recovery partition, it won't hurt anything.

System Protection - Turn On or Off

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Hi there..I've a lenovo Y50-70 laptop. Accidently I deleted my recovery drive while partitioning my hdd. Now that I don't have recovery partition, one key recovery app is not working. when I try to make a backup it says "current system can not support backup". How can I get back the recovery function?P.S How can I make a recovery partition for Lenovo OKR?

Answer:Accidently deleted recovery partition of Lenovo Y50

Arjunj7 wrote:Hi there..I've a lenovo Y50-70 laptop. Accidently I deleted my recovery drive while partitioning my hdd. Now that I don't have recovery partition, one key recovery app is not working. when I try to make a backup it says "current system can not support backup". How can I get back the recovery function?P.S How can I make a recovery partition for Lenovo OKR?There are several options available:1. Contact Lenovo and inquire about their OKR disc sets for your unit OR2. Search for OKR engineering program. This will require further research on how to go about using it. You might encounter a thread suggesting to create a USB recovery drive if you have Win 10. This will not include the OKR feature as claimed but will only restore or install Win 10. So be aware of this.

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Good Morning to All, I am using Windows 10 Single language Home edition on Intel i5-4210U CPU @1.70GHz, 2.40GHz, with 4GB RAM and 1TB hard disk. I deleted my recovery disk by mistake. Now I want to create 2 more partitions, one for data and other for REcovery disk. How do I Do it. Also I want to create recovery disk. How do I do it and what should be my partition sizes. Thanks

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Hi all,

i deleted my partition D on my notebook also the HDD Recovery. Now my Question is how can i get back a Image on this Partition? I have a Recovery CD and i can boot from it but it?s only a Image for Windows 7 32 Bit.
If i boot from this CD then a Warning appears which asked if i already created a Image. If i click next then it will be format my C Partition.

Can someone tell me how can i create a new Image without format C?

Many Thanks

Answer:Satellite L555-10M - Partition D deleted and HDD recovery

Hi hardpoekel,

Why you deleted the D partition if you didn?t create the Toshiba recovery disk? Sorry, I don?t understand.

I think the point is that the recovery disk what you have now only contains an image of Windows 7 32bit. As far as I know on Satellite L555-10M is Windows 7 64bit preinstalled and to create a recovery disk for this OS you have to use the Toshiba recovery disk creator. But now it?s to late because you deleted the files for this disk.

I think to get back Windows 7 64bit you can only order a recovery disk from Toshiba:

You can use the current 32bit recovery disk without any problems but it will only restore 32bit version instead 64bit.

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Accidentally deleted Recovery Partition and lost discs.Can I recover by downloading windows 7 somewhere using the product key found on the back of my laptop? I am a total newbie at this. If anyone could help with this, please send a link or any info that would help. Thanks!

Answer:Accidentally deleted Recovery Partition and lost disks

Yes, you can download an ISO and use the key off of the back of your laptop to activate it. Here is a source for the ISO:

Download Windows 7 ISOs, Legally and for Free |

This will be a clean install, though. It won't have any of the laptop manufacturer's bloatware and utility programs on it. If you want all of that still, you'll have to contact the manufacturer and get replacement restore disks.

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I have an old machine i am giving away and decided to use the free upgrade disk sent to me back in 2007. It installed fine and I got SP1 on it and cleaned it up.

After everything was done I noticed the E-Machines recovery partition was wiped. Is this because I now have the Vista upgrade disk with the # on that for the COA? Not the sticker on the machine.....I had to activate it with the # on the upgrade disk. I can't figure out why it would wipe the recovery partition with the factory XP image on it. Will this disk work if the next owner needs to do an install? Guess so..

Have you heard of this happening with OEM upgrade disks? Thanks.

Answer:Free upgrade disk deleted OEM recovery partition

Lol you can answer my question from my other post...If put backup files in my backup partition, and re-install vista on my current partition will it delete those files in the backup partition?

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I am using a HP notebook with Windows 8.1. When I purchased the laptop the D drive was set aside for 17gb worth of recovery files. I was attempting to re-partition the harddrive so as to be able to save things to a place other than the main C drive. I hold only base computer knowledge and managed to delete the only visible file within the D drive. I am unsure the name of the file. The file was roughly 230mb so the rest of hidden files remain. My question is as follows.

Is the inability to do a system restore or recovery important?

If so, will I be able to restore my computer at this point?

If not, how can I replace the file in order to do so?

If unable, would a fresh installation of Windows fix my error?

I do not have ready access to the Windows installation discs and codes/keys required so this would be the last resort hopefully. I don't know enough about this subject to even ask another intelligent question (or rather an intelligent question). Any help would be greatly appreciated.


Answer:Deleted HP Windows 8.1 recovery partition files by mistake

Originally Posted by RyanJ

will I be able to restore my computer at this point?

Are you getting an error message when you click on the "Get started" button? For example, "Could not find the recovery environment".

Refresh Windows 8
Reset Windows 8

Originally Posted by RyanJ

I do not have ready access to the Windows installation discs and codes/keys required so this would be the last resort hopefully.

How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link

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I don't need this particular software, but i'm basically just looking for a program that can see all the files i've ever deleted from the trash bin and perhaps from a past partition as well.

I talked to a friend of mine who said he used to have some software which was able to show all the previous partitions you had and basically recover any file ever put on your computer. He said this program showed the partitioning history of the hard drive and the files that were on the computer during that partition.

Does anyone know of any such software? I've gone through 5+ programs and none of them can recover or even see the file name of what the file I used to have on there was called. I'm trying to recover a old avi file and a old html file but of all the programs I used, none of them have produced a filename I recognize and I remember what it was called.

P.S. This isn't neccessary at all (it would only be ideal), but it'd be nice if there was a program that was basically like window's integrated search where you can search for all or part of a filename but it will look for it through every deleted file ever on the computer.

Any suggestions please? Thanks!

Answer:Deleted File/Partition recovery software? Anyone know of anything good?

There's no such thing as magic. If the stuff is recently deleted it's probably possible to recover it, but as time goes on the probability of it being overwritten approaches 1. Getting past that 1 means doing actual forensics with a dismantled or modified drive. In practice you can usually get back small files that have been deleted recently, beyond that there's not much hope.

Try TestDisk and/or PhotoRec.

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The recovery partition has been deleted off my laptop by mistake and as it was being used by another family member, the system is a mess and would like to restore it back to the out-of-box state.

The standard methods (0/F8/F12 keys) recommended by Toshiba do not work as expected, and so the I found the last method is to order recovery media dvd's from Toshiba.

That's where the problem begins, as this laptop was bought in the US and brought over to the UK.

I have found the recovery media needed on the US site, however they do not ship to the UK, nor can I even order it as I would need a US billing address.

And so, I was hoping if anyone could advise me on what options I have.

Thank you in advance,

Message was edited by: bt10

Answer:Satellite T135D-S1324 Recovery partition deleted

Other option?

Well, it looks like you will not be able to order the recovery disk because of the reason motioned in your post.
I think you could use a common Windows installation disk to install the system? Essential Toshiba drivers should be available on Toshiba EU driver page?


You will find someone in US who would order the recovery disk and finally would send to UK?

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I have deleted the recovery partition when I installed Linux but I had created the img file of recovery partition before removing. Is there any way to restore that to disk?

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Notebook Toshiba Satellite L850 - 19C (PSKDLE)

Hi, ich have new partioned my hard disk, befor this i have deleted all partions! :-)

I have installed the OS new, everything is ok and works well, i have loaded all needed drivers from the toshiba homepage......

I need a description how i create a new empty recovery partition, so that i can make a new backup with the recovery wizard!

Thank you.


Answer:Satellite L850-19C: Recovery partition deleted. How can i create a new one?

Unfortunately you cannot do it anymore. You must install original recovery image using recovery media and this recovery partition will be created automatically.
Have you created recovery DVD or recovery USB before you have changed partitions structure?

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I was using win 8 which was original came with notebook , then I installed win8.1(not upgrade from Store , just from .iso packet ).Because of some errors I re-installed another win8 . iso and now I can't download Recovery from SW Update .It says recovery partition doesn't exist.I was able to use that before.How can I re-create my recovery partition again?

Answer:Win8 Hidden Recovery Partition deleted.How do I re-create?

Have you made the OEM manufacturer's Recovery Disks?


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

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I bought my device with Windows 10 as pre-installed OS. Due to *careless* activity, I accidentally deleted the recovery partition of the hard disk. If some day I wanted to do a Windows 10 reset, will the reset process be failed?

I wanted to order for recovery disk from my vendor but they only provide media for Windows 7 pro and using this recovery option will downgrade my device and I cannot use windows 10 without having to buy another activation key (correct me if I am wrong here).

Answer:Reset Windows 10 even if Recovery Partition is (accidentally) deleted

1. You can freely get Win 10 installation media. You can download any version's iso and, using MS's media creation tool, create bootable Win 10 installation media.

See the Tutorial section- search for iso- or search the web.

2. You can undelete deleted partitions. Try a good partition manager.


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I have accidentally deleted my recovery partition for TOSHIBA SATELLITE A665 LAPTOP.
Would i be able to create a recovery partition again with the same contents?
If yes then how?...really confused...

Will i have to buy a new recovey disk because when i purchased my laptop i did not receive any recovery disk...
will i be able to get my laptop as it was before?

Answer:Satellite A665 - accidentally deleted my recovery partition


You did not receive any recovery disks because there is a preinstalled software called Toshiba Recovery Media Creator which creates such disks.
But this should be created at the first day of purchase? I assume you will not be able to create such disk now because the partition (which contains the image files) has been deleted.
So now you will need to purchase the recovery disk (about 30?) in order to recover the notebook. After that the recovery partition should be available again.

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I mistakenly deleted the SYSTEM_DRV partition during dual boot installation, what do i do to get my system back. thank you

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Hi all,

I deleted my recovery partition before realising it was the recovery partition.
That 11.26GB unallocated was the recovery partition.

I was installing Ubuntu as a dual boot, and wanted to install it on its own partition. But I already had 4 primary partitions (the 1.46GB bootable recovery partition, C:, E: and the 11.26GB partition with the recovery files). So i shrunk C:, deleted the 11.26GB partiton and created the new primary partition. I later discovered it had the recovery files.

Ubuntu installation needed some other partitions and it must've converted E: to a logical drive.

I have installed the MiniTool Partition Wizard Home Edition v7.5
The results of a full quick scan:
Double clicking the HHDRECOVERY partition (unallocated space) shows the recovery files:
However, doing a full scan of the unallocated space also shows a small partition labeled "Boot":
Double clicking that drive shows the following:
However, that folder does not appear to contain any files. There was a [+] to the left of the folder, but clicking it just made it disappear since there was nothing to show. I'm not sure if I can just ignore this tiny section or not.

I am just wondering if anyone has any recommendations on how I should proceed. I have not ever attempted partition recovery or used this program before and feel like I only have one shot at this and don't want to screw it up, if it is even possible.

Also, yes I did create recovery discs, I think I've done it twic... Read more

Answer:Advice on fixing deleted recovery partition [Toshiba]

You can try restoring the HDD Recovery partition using PW Partition Recovery Wizard, but it may have lost its hotlink to run at boot or even from Win7 if you're still running the Factory Preinstall.
Partition Wizard Partition Recovery Wizard - Video Help.

But most tech enthusiasts won't even run the bloated factory preinstall, preferring to get the vastly superior Clean Reinstall - Factory OEM Windows 7 following the steps in the link to get a perfect reinstall. If you do this you can back up your files (as you should have already) delete all partitions, even follow the recommended steps to Dual Boot Ubuntu - EasyBCD - NeoSmart Technologies Wiki.

However the safest method for Dual Booting is always on separate HD's, unplugging the other HD during install to boot only via the BIOS Boot Menu key.

Let us know how it goes, as we will see you through it.

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I bought my device with Windows 10 as pre-installed OS. Due to *careless* activity, I accidentally deleted the recovery partition of the hard disk. If some day I wanted to do a Windows 10 reset, will the reset process be failed?

I wanted to order for recovery disk from my vendor but they only provide media for Windows 7 pro and using this recovery option will downgrade my device and I cannot use windows 10 without having to buy another activation key (correct me if I am wrong here).

Answer:Reset Windows 10 even if Recovery Partition is (accidentally) deleted

1. You can freely get Win 10 installation media. You can download any version's iso and, using MS's media creation tool, create bootable Win 10 installation media.

See the Tutorial section- search for iso- or search the web.

2. You can undelete deleted partitions. Try a good partition manager.


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While attempting to recover my laptop I appear to have done the opposite and delete the whole hard drive including the so called hidden recovery partition I used the Toshiba maintenance tool thinking the deletion was just a formatting process and windows would then recover in the process.

I have no recovery media as the manual described what I needed to be in the recovery partition or so I thought. I stopped the process around 3hrs in at 50% hoping to go back and select another option

What can I try at this stage?

Answer:Accidentally deleted the recovery partition on Satellite C855

I?m afraid you cannot do much, especially if recovery procedure was interrupted.
Now you need recovery disc for recovery image installation. Bad thing is that you didn't create one.

I recommend you to order new one and you can do this on

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