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my DELL inspiron 7559 hang and i cant turn it off

Question: my DELL inspiron 7559 hang and i cant turn it off

my dell inspiron 7559, hang in the middle of the game (Sniper Ghost Warrior 2) and it freeze, i dont know what to do because i cant turn it off with its power botton ... the speed of the fan is high. what should i do with this, should open the back case ang remove the battery to turn off or what?

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Preferred Solution: my DELL inspiron 7559 hang and i cant turn it off

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Answer: my DELL inspiron 7559 hang and i cant turn it off

Press and hold the power button for 30 sec. The system will turn off.

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I have recently bought this laptop and have had it since the 21st of Dec 2016, and this morning I was watching a YouTube Video and all of a sudden my screen turned black, and at the top there was a sort of static on the screen, scared I quickly turned the laptop off (used to this as my old laptop that was really old kept doing these kinds of things and I was used to turning on and off to resolve things) But as I turned it on the lights on the keyboard turned on and the on switch did too, but the screen itself hadn't. After leaving it 10, 15, 20, 30 minutes it still hasn't done anything, and the ventilation hasn't turned on either, So honestly I have no idea what to do I've consulted to the internet, and Dell Support but everything leads me to using my laptop and updating stuff on my laptop which I cannot do. So I've resulted to just leaving my laptop on to wait for it to run out of battery to plug it on to see if anything works, but if not I'm surprised because it's a brand new laptop and has no reason to be broken. Please help I'm really worried....

Answer:Dell Inspiron 7559 Won't Turn On

Hi WolfHatter,
Thank you for writing to Dell Community Forum.
When you power on the system, do you see the Dell logo flash screen coming up?
Can you connect an external monitor and check if the system powers on?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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What do I need to install to make them work? They are set to on in the power management settings

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Hi guys, 
So just the last day my Dell Inspiron 7559 has been having some issues. I've had it for a year now it was brand new and when it is shut down when you try to turn it back on again, the keyboard and power light turn on but nothing shows up on the screen. I don't know if it's booting or anything. I hold down the power button for a while and it turns off and then back on, eventually after like 15 tries of this and 10 mins it sometimes turns on.
I've updated all my drivers and everything per Dell Support site and ran a full systems check and was clear. 
I reset the laptop while also keeping my files. 
Reinstalled new Antivirus and the like programs to see if it could possibly be that. 
Specs: 
Windows 10 Home 64-bit (10.0 Build 16299)
Intel Core i5-6300HQ CPU @ 2.30GHz (4 CPUs)
8192MB RAM
DirectX 12
NVIDIA Geforce GTX 960M
Integrated RAMDAC 
Drivers: nvldumdx.dll,nvldumdx.dll,nvldumdx.dll,nvldumdx.dll Version: 22.21.13.8205
Any help would be greatly appreciated thanks!

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I buy a Dell Inspiron 7559 on Amazon but received a dead machine. There is not any response when press the power button (the ac adapter work correctly). Now I am in China and the Iocal technical support department told me to complete the ownership transfer first if I want to received warranty service at China. So I submit the form online but several days gone it still not complete. Now I have no idea to deal with it. I really need to get it fix ASAP.

Answer:Can not turn on a New Inspiron 7559

Anyone can told me how to get the ownership transfer complete?

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I bought this laptop exactly one month ago, and I haven't had a single problem until today. I was in the middle of typing when my keyboard suddenly stopped working. I went to restart the driver, but nothing worked, so I decided to just shut down the computer and wait it out. The laptop started shutting down, with the screen off and everything, however after a while the fan was still gently going, indicating it was still on, and the light on the power button was still on as another indicator that it was STILL on. Holding down the power button doesn't shut the computer off no matter how long I press it, and it just won't turn off or on, as if it's stuck trying to turn off but can't completely. The keyboard is, I assume, still not working, so maybe the power button is also broken.
Windows 10 automatically updated about 4 days ago for me, but I hadn't had any problem with it. The laptop has been working perfectly until today. I desperately can't afford to lose my files, is there a way to fix this/has this happened before with a solution? I could try taking the battery out as well but I don't think I have the proper equipment to take out the torx screws around the battery.

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While I was playing an online game, the keyboard suddenly stopped responding while the  game was still otherwise running perfectly with mouse still responding. I closed the game and tried to turn  the laptop off. However, even though the screen was off, the fans still continue running at high speed.  I tried to press the power button to force shut down but had no effect. The laptop is still buzzing right now and it has been over 40 minutes. I guess I will have to wait until the battery is dead.
What is wrong with my laptop and what can I do? I need to do some important work to deal with serious deadlines. Please help me

Answer:Inspiron 15(7559) Completely Freezes, cannot turn off

Hi emmanouil_am,
Thank you for writing to Dell Community Forum.
Are you able to boot into windows normally now? What is the status of the power led? Can you run the diagnostics <F12> and capture any error message or code you get.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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Hi,

I bought a Inspiron 15 7000 Series (7559) less than a month ago. Today, when I was playing an online game, the keyboard suddenly stopped responding while game is still otherwise running perfectly with mouse still responding. After about 30 seconds, the laptop freezes, with sound still playing and fans running at high speed.
After about 5 minutes, game music stopped and turned into a light buzzing sound, fans still running at high speed.  I tried to press the power button to force shut down but had no effect after faithfully holding it down for a good 1 minute. 
The laptop is still buzzing right now and it has been an hour. I will have to wait until the battery is dead.
My question is, what the heck is wrong with this practically brand new laptop? I don't want a buzzing heater on my desk, not at this price. :(
Any help is greatly appreciated! Thanks!!

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Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

Answer:Dell Inspiron 15 7559 connected to Dell U2713HM monitor over HDMI can't do 2560x1440 resolution in Windows 10

Hi JonoBloo,
The hardware on the system supports the 2560x1440. It should be a software issue. I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.

Press the Windows key and Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the Intel video card driver for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.

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I got a DELL Inspiron 7559 in July 2017. The rear left corner is already pulling a part at the seam. It doesn't seem to be the hinge, but it does pull further a part when opening and closing the screen. 
I called DELL support. Even though the computer is only 5 months old, this problem isn't covered under warranty. 
Online, it looks like several other 7559 buyers have experienced the exact same problem. It seems unethical of DELL to have a recurring manufacturing problem and refuse to repair it.
Any suggestions on options to get the split repaired without spending $140? 

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Hi,
My laptop suddenly went off and now it wont turn back on it would switch on all the lights would show and the dell logo appeared but would switch back off immediately. By constantly pressing the on off button i managed to get it to turn on for a few minutes until it suddenly did the same thing again. However now there is no logo and the lights just flick on once and back off.
Thereafter I tried to get into the BIOS diagnostic mode by pressing f12 as soon as I managed to get it to turn on. once more however it went off as it was loading this up. Now it just wont go any further than flashing all the lights once and turning back off

Answer:Dell Inspiron 15 7559

Unplug the system, remove the base cover and disconnect the battery, and hold the power button for 30 sec.  Try powering up again.
If you can, you're set.  If not, call Dell - it's time to have the mainboard replaced under warranty.

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Hey which ram is best and do i need for my dell laptop 2 x 8 gb , i found a couple but unsure i got told i need either cl11 cl13 and it has to be ddr3l 

www.amazon.co.uk/.../ref=ox_sc_act_title_1

www.amazon.co.uk/.../ref=pd_rhf_gw_p_img_4

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I was playing cs go for about 25 minutes when my laptop restarted , when it was booting back up it refused to do anything , cycling between "This pc has run into a problem and cant run windows :(" and booting up screen . i have tried many things including the remove batery and ac adapter , hold power button for 15 secs and that didnt work , can someone pls help me .. what do i do ??

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Hi,
I opened my new Inspiron 7559 today, after updating all the drivers including the NVIDIA one, so I installed league of legends, upon playing the first game, I noticed my FPS was around 130 and would cap around there, I found this odd as the laptop I had returned before this was an older model by Dell and it ran the game completely fine at 215 FPS another thing I noticed is the game would freeze randomly, overall it feels like my laptop isn't keeping up even though it has really good specs, what is the possible issue?
Regards.
EDIT: Last night the game completely froze and I had to manually turn off my laptop and back on again.

Answer:Possible GPU issue on Dell Inspiron 15 7559

I have the same problem with my Inspiron 15 7559 playing The Division. Game hangs with fans at full speed and laptop won't turn off even when holding down the power button for more than 10 seconds. How do I manually turn off the laptop? It's still running as i type...

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What worth M2? PCIe x 2? PCIe x 4? or SATA?
And what key M? or (B)?

Answer:Dell Inspiron 15 7559-1166 M2 SSD ?

M.2 is SATA, not PCIe on this model. You need a drive in SATA 6G format.
Most of these are keyed B+M, but the drive MUST be SATA -- PCIe will not work with this model system.

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Just got my computer back from Dell tech support having sent it because of an issue with no audio output device installed and the red x on the toolbar. The computer is in the exact same state as before I sent it with nothing fixed. I've tried reinstalling the drivers multiple times, checked if audio services were running and all of that. Feels like a huge waste of money at this point and is especially disappointing because this computer was actually a gift for someone. Has anyone had this issue with this computer and have it resolved without resorting to an external usb sound driver?

Answer:Dell Inspiron 15 7559 No Audio

You can diagnose this by performing a system recovery (reset the laptop back to the original factory configuration.) If there is still no audio immediately after recovery, before getting on the internet, then the audio hardware has failed and Dell will have to fix it under the terms of the warranty. In other words they could not say it is a software issue and therefore not covered.
If the recovery does fix it, but the problems recurs after getting on the internet, then probably some Windows Updates-related issue.

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Hello.
Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

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Hi Everyone,
I have a new Dell Inspiron 7559:
I use it for work, mainly translation tools, and also for some ocasional gaming (Witcher 3, Cities skylines, etc.).
So I was thinking on maybe upgrading it a bit, but as I´m on a budget I can only afford upgrading the ram up to 16GB or to buy an SSD of 250GB, what would you suggest to upgrade?, which of both would have more impact on the performance?.
Thank you very much!

Answer:Upgrade Dell Inspiron 7559

If it's running a conventional (or hybrid) hard drive, the SSD will make much more of an overall impact than the memory upgrade.

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I had purchased Dell Inspiron 15 7559 laptop in Jan 1st week , 2017. After around a month, windows 10 started giving me issues related to password after the anniversary update. It would not let me enter the password and would just reset. Dell support team helped me with system restore and it worked fine for few days.But later the same problem was back and dell support team told me to reinstall windows which I did and same thing kept on repeating and I had to reinstall windows as usual. At times, the BIOS would ask em for system password followed by HDD password followed by admin password which I didnt even set. Made this to work by randomly tapping a key 4 times and then clearing passwords in bios setup.Even tried calling Microsoft and all they did was re-install windows 10. As usual same issues were coming. In the end before sending laptop for repair I started getting BSOD. After I got the laptop back from repair on March 23,2017 where they changed the motherboard and HDD same problems are coming related to password. I tried changing windows to 7 and started getting BSOD, even tried with 8.1 but same result. It even ran diagnostic tests on its own when shutdown(Nothing was connected to the laptop. Not even the power cord).Is there any way in which I can sort this out because the dell repair center has just made things worse for me? I have already lost my labs and assignments in it. I don't want to waste time on this laptop anymore.

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Hi,I have bought dell Inspiron 7559 2 months back. Around last 3 weeks iam facing hanging issues which is increasing. both keyboard and mouse pad hangs for a 2 to 3  second and gets normal. now its hanging again and again. Iam not even playing games on it that requires huge processing power. I hanged 7 to 8 times while writing this post.Please suggest what to do.

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Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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Hi All,I have an Inspiron 15 7000 series (7559) to be exact.Core i7 processor,4 GB RAM,GTX 960M and 1 TB HDD.I have been trying to play GTA V,The Witcher 3 and a few other games but none of them work properly there is so much lag.I have reinstalled windows all NVIDIA drivers and everything is up to date.While playing the game GTA V in this case when it lags my DISK is at 100% in the task manager could that be the issue.I have been so disappointed with this laptop till now.Can anyone please help me with this issue.
Thank you.
( I have contacted dell they have replaced my motherboard which includes the Cpu and Gpu twice but still nothing)

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Dear MY VENDOR IN PAKISTAN IS SELLING 7559 WITH 128GB SSD AND 1TB HDD. CAN I REPLACE THE 1TB  HDD WITH SSD. WILL IT BE SATA3SSD AND WILL THERE BE ANY RESTRICTION TO ITS SIZE. THIS IS BECAUSE I DONT WANT TO TRY TO UPGRADE 128 GB SSD AS ITS PRECONFIGURED WITH WINDOWS 10 AND RECOVERY IMAGE. PLEASE WHICH BEST SSD CANREPLACE THE HDD. THANK YOU.

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My dell inspiron 15 7559 wont shut off, the keyboard stopped working, the mouse and trackpad stopped working and the power button wont shut the computer off. Please advise on how to turn it off.

Answer:Dell inspiron 15 7559 unresponsive

I suggest you contact Technical Support for assistance in the link below:
www.dell.com/.../Contact-Information

If Dell doesn't answer your question then I suggest you( or a very good friend) remove the battery, press the " Power On" button for 20 seconds, install battery,adapter, and then power on the system. Hopefully your computer function well now. 
www.dell.com/.../Procedure

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I've purchased a new Dell inspiron 7559 with an i7 6700HQ processor, 16GB ram and also with a 4k display at the dell retail outlet. There are several problems occurring with this device right now.
First thing is the Windows animations, the operating system that is provided with this device is a Windows 10 home version and the windows animations on this device ***. If the scaling of the screen is reduced to 1080p then the animations workout pretty decent and I've used other branded devices featuring a 4k screen and the animations on that devices work normally, if the problem is with the 4k display then why did they launch this device featuring a 4k screen?
The Second thing is the Touch Pad, occasionally the Touch pad doesn't respond to the input and points where ever it likes and the cursor takes a free tour all over the screen.
The Third one is the Screen Brightness, when I reduce or increase the Brightness with the function keys, after the level which I fix, the brightness automatically adjusts either by going up or down the level from the level which I've fixed.
I've contacted the Dell Tech support team, that was of no use, But how the *** even they can solve the problems which is with the mismatch of the build specs of the laptop?
The Dell Software Team should release an Update of the Windows 10 rectifying just even the animation problems with this device.

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I've recently noticed that the fans on my Dell Inspiron 7559 won't spin down to 0rpm after they've been spun up for a while. This is most noticeable after gaming; after I've closed a game the fans don't spin down fully (they spin down a bit, but are still audible) and they stay like this until I restart my computer.
I was wondering if anyone has experienced something similar with their machine, and if so, have a solution to the problem.
Thanks in advance.

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Hi All, I recently got a Dell Inspiron 7559. It came with a 8GB Skhynix "hmt41gs6bfr8a-pb no aa 1506" RAM stick. I'd like to upgrade it to 16GB. I thought I had bought the same 8GB RAM model from ebay, but I had received an 8 GB Skhynix "hmt41gs6bfr8a-pb na aa 1511". Are they two completely different models because of their different nomenclature? Can I still use it to upgrade my ram? Thank you

Answer:Dell Inspiron 7559 ram upgrade

There's only one memory socket on this model, so an 8G isn't going to get you an upgrade.  You need a 16G module to upgrade.
These are available, but brace yourself of the price - they're expensive:
<<www.crucial.com/usa/en/inspiron-15-%287559%29/CT7932597>>
(as you can see, going from 8G to 16 causes the price of a module to rise by a factor about five).

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Hi, I just bought a new Dell Inspiron 7559, with the 2 year warranty, but the problem is it only has an HDD, and I wanted to install a SSD, and possibly a 8GB DDR3, but my question is will doing this void the warranty, on the bottom of the laptop there is no sticker saying it will.
Thanks

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Hi, I am looking into upgrading/adding another RAM for my Dell Inspiron 7559 laptop. Is this specific unit compatible without any issues? I need moderators to answer please thanks in advance :)
RAM Link: dynaquestpc.com/.../

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As the title says how exactly do you achieve this?

I have an ISO Ran RUFUS 2.6
GPT Partition Scheme for UEFI
Fat 32
8192 Default
X Quick Format
X Create a bootable disk using
X Create Extended label and Icon Files

so the next part is the Kicker Dell did a number on their Bios and rather than using standard logic as we have done so many years just setting the boot order to "Boot USB" first, you "Only" have the option to create a "Boot Program"!!! so you select your USB Drive then which ever file you want it to boot I'm Assuming? So I tried selecting Setup, bootmgr.efi, and autorun with no results!

I get the secured boot error crap, turn that off and I get Legacy BIOS (that defeats the entire point) What the hell happened to Win95 Boot Discs and FDISK?

I am so frustrated with this garbage, I found out the hard way with Windows 10 and trying to nuke the SSD and put a clean install of 8.1 on it.

Any directions especially concerning Dell's wonderful BIOS would be appreciated!

Thanks

Answer:How to install UEFI on Dell Inspiron 15 7559

Try setting BIOS back to default then press F12 when you boot. Select USB device from the UEFI section of the boot menu.

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So whenever I play media from youtube or facebook, every few seconds or so there will be a slight stutter in sound and the video. The sound is exactly like BSOD. I have tried many of the fixes and the problem still persist. 

Answer:Dell Inspiron 15 7559 BSOD sounds

WretchedSoul,Below is what a few users have done to resolve the issue. I have deleted programs, run diagnostic programs and done a defrag and clean up. Having searched the web I am not the only one with the problem. It would seem that Dell Support Assist and Dell Support Assist Agent were installed on my laptop without my knowledge on 12.Feb 2015. I have uninstalled both programs and this has resolved these issues.To Delete this programs go into the installed programs in Control Panel and uninstall. Let me know if this helps.

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Hello,Got the Dell Inspiron 15-7559Standard with 100 gb 2,5 inch HDD.Inserted a Kingston 2.5 inch HDD, works fine.Now days later I also inserted a M.2. Sata SSD. Both Disks work.But when selectign legacy boot and first selecting the second HDD it does not boot up the 2nd HDD. It gives an error message saying boot.msgr is missing.Tried :- Legacy mode, Secure mode on and off- Turning back to Uefi mode with secure mode on and off- Legacy mode and all kidns or boot orders.When I press F12 at startup and go to boot selection and select 2nd HDD, there is no problem, it boots up my 2.5 inch ssd no problem.Now I installed windows also on my M.2. Sata SSD and this one boots up fine in legacy mode. No issues at all. But also now when setting 2nd HDD first it still boots up the m.2. And once again manually selecting the 2nd HDD at startup works fine.I would like to use the 2.5inch ssd as boot device and the M.2. sata as storage.I have my reasons for this lol. :) Can anybody supply me with some advice/help?Thanks in advance!

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hi, my keyboard never lights up regardless of room light conditions.
any ideas?

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Hey everyone,
I was using my Dell Inspiron 7559 this weekend and suddenly the audio from my headphones quit. I had no problems in the first month I had the laptop, and the audio from the speakers still works fine. When I plug in the headphones the dialog box also doesn't show asking me about the audio device connected to the port. I know the headphones work on my phone, and I've tried deinstalling the Realtek audio driver and using the native driver. Nothing seems to work. Anyone have any suggestions? I'm grateful for any help!
Best,
Cameron

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Hey, I bought the Dell inspiron 7559 (windows 10) a month ago. Then i decided to get insider updates and since after i started receiving major insider updates i'm unable to adjust my screen brightness after around 20 mins of continuous usage and the brightness remains still(i.e. if i set the brightness level to 5 then it can't be changed unless i restart my system) . The insider update i'm on is Build 15031.rs2_release.170204-1546. Also i though that resetting might help my problem but instead it completely rolled into the (Windows 10 Home Insider Preview) and i can't revert back. Please help me. Thank you!

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Hello,

I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

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I just bought a brand new 7559 laptop and noticed the pop/static sound just before any audio is played through the speakers. Continous audio plays without issues. I have also tried all the solutions that others suggested.
I'm not sure if mine is a unique issue or if no one narrowed down to the subwoofer.
That pop/static sound is generated from the internal subwoofer. If I go into speaker properties and change the subwoofer level to 0, the pop is gone. Likewise if you restore the system to use default drivers the pop is gone. (default drivers does not use subwoofer) Which explains why the pop is gone. Anyone else have the same issue and have a solution to this? Initially I thought it was the driver issue and power management but now it seems like a hardware problem.

Answer:Dell Inspiron 7559 pop/static from subwoofer

nwgtr tried all the solutions that others suggested.
Sorry, I don't have any new solutions. I had gathered together the workarounds/solutions that already were posted, on the Inspiron 7559 section of the Choppy/Skipping Audio FAQ.
nwgtrI'm not sure if mine is a unique issue or if no one narrowed down to the subwoofer.
At least one workaround was related to the woofer.

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Hi, whenever I open my laptop the plastic body around the left hinge pops up, if I pop it back in it just comes out again. Does anyone know how I can fix this or what has happened? Also, to give some context, I have had this laptop for 5 months and the issue has only just started to happen in the last two or three days. I use my laptop most days of the week for games and work. The picture below shows the problem I am having.

Answer:Dell Inspiron 15 7559 opening issue

Hi Robert,
Thank you for writing to the Dell Community Forum.
It is because of the left LCD bracket that is damaged and the system chassis, it needs to be replaced. Please let us know if the system was dropped and provide the system tag details through a private message, we?ll look into the warranty entitlements.
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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I just bought a new Dell Inspiron 15 7559 a month ago. The first week it was amazing with no problems at all. 
Then when I was working on it, left it plugged in and left is for a while, then came back to it after 1 hour or so, I noticed that the battery was discharging. 
Did not mind it until it went to "plugged in, charging" 0% and it shut off completely. 
I tried to turn it on several times and it did not turn on. 
Called Dell service center and advised to remove the battery. I cannot remove the battery completely because of the screw type but managed to remove the cables. 
I turn it back on and it worked again. But after a few days the probem kept recurring. 
Its going like "plugged in, charging" but it is not charging. Or "1 hour 05minutes to full charge" but after an hour it will be "1 hour 40minutes to full charge". I mean what gives. 
Have done all that was advised in the internet but not hing is working. 
I have done restart task manager, uninstall API, and all that, but the problem is recurring.
BIOS was updated recently also. So is it hardware of software. 
Please help for anymore ideas?
Its brand new, it rocks when it is working, but I dont have the patience to kept on checking for hte battery status. It is getting annoying also. 
Thank you. 

Answer:Dell Inspiron 15 7559 Battery Problems or So I think

Hi SANDMAN99,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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Hello, I'm having a small problem with my new Dell laptop.
I can't find the option where I could set my keyboard backlight to stay on constantly. It keeps falling asleep (turning off) after a short period of time. It is really annoying late in the evening as I always have to wake it up. Is there any way I could turn off the automatic sleep mode or atleast prolong it?
Thanks in advance :)

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Hi,

I recently bought inspiron 15 7559 i7 and found that the keyboard is bilingual.
It's little bit hard for me to type as the enter key is really small. 
Would it be possible to get another keyboard (with different layout) and replace it? 

Thanks

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My 7559 laptop is still relatively new but I feel like ever since an update in June it's been acting strange. It froze for no reason and wouldn't shut off when I held the power button. I had to unplug it and let the battery die. When I restarted everything was fine so I ran McAfee got nothing and moved on.
That said, ever since it can't seem to handle sleep mode as well as it use too. I was able to leave it on for a few weeks at a time and now I feel like I have to turn it off daily or it's Memory goes up. It's also frozen once since the initial freeze but that time it actually let me hold the power to turn it off. 
I'm fairly certain I'm not the only one experiencing this. I think it's the update that caused it, but I don't really have any proof other than McAfee hasn't found anything. I've been keeping the task manager up to keep an eye out but the only things that are noticeable are System and Compressed memory and McAfee. Well those and Chrome but chrome's always been a hog. 
I can deal with it for now, but I'm hoping there will be an update or something to fix it. I'm really just posting to see if anyone else has experienced this or something similar. 

Answer:Dell Inspiron 7559 high Memory

There is no need to wait until the battery runs down to turn off a frozen laptop nowadays. Simply hold down the power button until it shuts off. It will take 30-40 seconds.
You can uninstall updates if you think there is a bad update. Open Settings, Update, Advanced Options, View update History, Uninstall updates. Not all updates can be uninstalled but some can. You should also check the Event Viewer for clues as to what might be hanging up the computer.

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My dell inspiron 7559 is showing brown smudges at the border of the screen. When i put the laptop in a different angle the smudges slowly start to migrate towards the lowest point of the screen according to gravity. When I say slowly I'm talking about hours. I updated my video drivers to no avail. These brown smudges look like a light brownish shade.

Answer:Dell inspiron 7559 brown smudges

Whatever the cause, the screen will need to be replaced.

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Hi all, 
Any help would be appreciated. I have a dell inspiron 7559 and have opened my screen this morning to find that the screen has cracked - infuriating as you can imagine! I have definitely not dropped it and am amazed that it has broken.However, I was wondering whether anyone knew of possible places to get a replacement. The screen number is LP156UHD2 and the Dell P/N : 053FC4
The display itself still works fine and the touch screen works but the glass is causing interference with it so have disabled the function. It seems the glass is the only problem but I don't know whether that is replaceable on its own?
Any help would be appreciated!
Thanks

Answer:Dell Inspiron 7559 Screen replacement

The glass isn't separately replaceable.  It's a single, fused unit that needs to be replaced that way.
www.parts-people.com/index.php

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Hi everyone.

I want to know the maximum capacity of this laptop.

Scanning it on crucial webpage, the results of ram memory is 32 GB at max. But in Dell manual and some other webpages is 16 GB.
And I want to know if I can put a crucial m.2 SSD, 500 gb or 1TB...but I'm not pretty sure about that.

Thanks a lot.

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I bought a Dell Inspiron 15 7559 laptop about a week or so ago and several days later realised some odd USB transfer behaviour. Tried all 3 different usb3.0 ports, same problem.
(Bios was updated immediately after cloning hdd to m.2 ssd and all drivers updated.)
(I swapped the 1TB hybrid drive with a Samsung 850EVO and installed an m.2 Samsung 850EVO) (OS and most files on the m.2 drive)
External hard disk: Transfer of large sizes or even a single large file (GoPro video near 4gb) occurred rather erratically (fluctuating between 90+ and 40+ mb/s) and eventually reaching 0mb/s and pausing there for quite awhile before transferring again at fluctuating speeds, sometimes reaching 0 and pausing again. File transfer completes eventually, but after a ridiculously long time.
The same hard disk works fine with my desktop (writes at a steady 90+mb/s)

External ssd: transfers for awhile before reaching 0 and giving an error code. (works fine with my desktop) (error code: 0x8000745D)

Thumb drive: writes fine at 90-100+mb/s, just like my desktop.  
Notes: File transfer problems mentioned above were from both the m.2 drive and 2.5mm drive, internal transfer from the m.2 to the 2.5mm Samsung 850EVO ran fine. Samsung Magician installed, problems persist with RAPID either enabled or disabled.
 
Solutions I've tried but have not made a difference:
Chkdsk /f /r
Booting into safe mode (transfer problems existed even in safe mode)
Uninstalling and reinstalling usb drivers
Disable/... Read more

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Hello,
I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.
I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.
I always thought it was something with the game, that it was not well optimised but it seems to be the computer.
Things i have done:
1. I reinstalled Windows 10 using the software provided by Microsoft.
2. All my drivers are up to date
What could it be? my laptop specs are:
6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]NVIDIA GeForce GTX 960M 4GB GDDR58GB Single Channel DDR3L 1600MHz (8GBx1)1TB (5400rpm) Hybrid HDD with 8GB Flash
All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference. This has happened to me for example in CS:GO, LoL, World of Warships, etc.

This is a benchmark i did with HDTune: http://imgur.com/a/wf68f

Answer:Dell Inspiron 7559 video stuttering

When you are saying that it is stuttering, does it do this all the time or is it something that will be working and then you get a quick stutter and then things return to normal?  If this is happening, it's most likely just a point in time where the files that the processor needs to access files haven't been loaded into RAM yet.  Your processor then has to wait for the HDD to load the file and continue on from there.  Does Google Chrome do this all the time?  Again, when it first boots or if there is something that computer has to load on the webpage such as Flash or anything like that, it can cause a temporary delay in the time that it is loading.  If it's doing it constantly then it might be something to look at, but once in awhile, it's not uncommon for this to happen during loading.  5400RPM is slowest speeds for HDD and it can cause your computer to have to wait for loading here and there.

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I have just bought a Dell Inspiron 15 7559 and it just arrived this morning. However, when I try to play any sound the speaker starts to crackle heavily. The only solution that works is plugging in headphones and unplugging them which seems to work. But once you shut down the computer, and turn it back on, this problem still exists. I have already updated the realtek hd audio driver as well as the bios. I would hate to have to return the laptop as it works flawlessly otherwise.

Answer:Speakers Crackling on Dell Inspiron 15 7559

Install latest Realtek driver FROM REALTEK SITE, not from Dell site.
That Realtek driver ll have an advanced option to disable audio power management. That's it.

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As the title says how exactly do you achieve this?

I have an ISO Ran RUFUS 2.6
GPT Partition Scheme for UEFI
Fat 32
8192 Default
X Quick Format
X Create a bootable disk using
X Create Extended label and Icon Files

so the next part is the Kicker Dell did a number on their Bios and rather than using standard logic as we have done so many years just setting the boot order to "Boot USB" first, you "Only" have the option to create a "Boot Program"!!! so you select your USB Drive then which ever file you want it to boot I'm Assuming? So I tried selecting Setup, bootmgr.efi, and autorun with no results!

I get the secured boot error crap, turn that off and I get Legacy BIOS (that defeats the entire point) What the hell happened to Win95 Boot Discs and FDISK?

I am so frustrated with this garbage, I found out the hard way with Windows 10 and trying to nuke the SSD and put a clean install of 8.1 on it.

Any directions especially concerning Dell's wonderful BIOS would be appreciated!

Thanks

Answer:How to install UEFI on Dell Inspiron 15 7559

Try setting BIOS back to default then press F12 when you boot. Select USB device from the UEFI section of the boot menu.

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Hello.
Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

Answer:HELP ASPM not working on Dell Inspiron 7559!

I believe it's a hardware/firmware problem, since it's the same on Linux too.  Perhaps move to en.community.dell.com/.../3518 forum?

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I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
D93TNC2
2000-0131
83692
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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Hello, my dell is getting some issues with its speakers, a kind of popping crackling noise, I've just registered two videos. After updating the bios it seems working better and is not as much as before. Should I rma my laptop or it's a driver issue? This is the first day that I have been using it.
before:

after updating bios:

Answer:Dell Inspiron 7559 speakers popping

user75970 popping crackling noise
Hello. It's a common problem with that model. See the Choppy/Skipping Audio FAQ for the solutions other owners have found. The 7559 section is the 1st section after the links at the top of the FAQ.

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I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

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I got flickring problem only while playing games in my laptop.

But,i alreday tried lots of way to fix this problems still i can't fix the flicker problem
I changed the power plan to High performance
I changed the Intel graphics video setting from maximum power saving to maximum performance
Finally,i updated my display drivers also .
Guys,please help me to fix this problem because it irritating me while playing games.
thanks..

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Hi, I recently purchased a Dell Inspiron 7559 for school, my first laptop ever. It took me about 6 months to finally decide on a laptop, and I'm very happy with it...it's beautiful. But, I've had two problems with the display. First, there is some slight yellow discoloration on the right half, not a big deal, just my ocd, probably just some backlight bleed or something. But the big issue is that the screen brightness flickers constantly. I can only really notice it on the lower brightnesses, but I use those so its a problem. I've tried EVERYTHING. Tons of driver fiddling, power option fiddling. I cant tell if it flickers in the bios screen or lcd bist, but I've disabled both NVidia and intel HD graphics drivers and no matter what I do, it still flickers. This makes me think that this Is a hardware issue. If anyone has some insight, I would really appreciate it. Should I send it in for repair, or just wait a bit as I read online somewhere that the lcd backlight needs to "settle in" for it to stop flickering with takes a decent amount of screen on time. Sorry for the long post, but this is my first pc and I'm a little bit picky about the function of my things. Thanks.  

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Just since yesterday my one week old Inspiron 7559 Power and Battery Status Light blinks, white light keeps blinking either if it was plugged in or in battery mode.  What does this white light blink mean?  Is it a clue to what is wrong?  Any ideas?

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Dell Inspiron 7559 15.6 inch FHDIntel Core i7-6700hq/8gb/1TB sshd/4gbGTX 960 M/Windows 10

Answer:Dell Inspiron 15 7559 has no key board Backlight feature?

Hi,
We?re listening. Dell Inspiron 7559 is factory configured with a chicklet keyboard and there is no backlight feature. Please PM us with the service tag, registered owner?s name and your email address, so that we can check for more details. To send a private message, click on my name and select ?Send private message?.

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I have a Dell Inspiron 7559 and m looking for a replacement adapter from Dell.It needs a 130W adapter.
Dell sent me an adapter of part number VJCH5. This adapter meets all the needs of compatibility except for its
POLARITY. It has a positive polarity!
The adapter which originally came with the laptop had negative polarity, and was of part number WRHKW.
Now my question is should I plug this adapter of reverse polarity to my laptop?Will it cause any damage?
Because as far as my understanding goes and from what I've read on the internet using a reverse polarity charger could ruin the battery circuit.
If you could list out adapters which are compatible with my Dell 7559 that'd be of additional help!

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Hello,
I got this laptop recently and ran into an issue when connecting to external displays, in all games I am unable to set my video settings to 60Hz when choosing to project my display to the external screen only. If I duplicate the screen then I have no issue, but I want to be able to close the laptop lid and have 60Hz as an option, otherwise everything shows up as 59Hz which causes stuttering and flickering. The weird thing is that in Windows my refresh rate shows up as 60Hz at 1920x1080 but when launching any game 59Hz is the highest I can go to when set to display as "second screen only" in Windows 10. Please let me know what I could to fix this, and if it is not clear let me know.

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hi 
I have dell inspiron 7559 and its ac adapter is 130 w (output 19.5V and 6.7A).now the problem is its not working and when I go to dell authorized service center they give me 180w instead of 130w power supply with same output 19.5V  but 9.23 A.
now I just wanna know that is it capable with my dell or not means is there any damage to the battery or anything happen to my laptop by changing 130 w to 180 w and 6.7A to 9.23 A.
I am just confused 

Answer:dell inspiron 15 series 7559 ac adapter problem

According to the Dell Inspiron 15 7559 Specifications in link below, Dell list the AC adapter type only as 130w. For optimal performance, I find it best to purchase the AC adapter that came with the computer.
Support for Inspiron 15 7000 Series 7559 | Manuals ... - Dell
Does the LED Indicator on the AC adapter lights up when plugged into system? Does the computer power on with only battery power? You tried connecting the AC adapter to another known-good wall outlet? 
AC Adapter Not Powering on the Computer or Charging the ...

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The touchscreen on my Dell Inspiron 7559 stopped working

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dears,

i enter event viewer for checking and i found these warnings.
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
 The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 6 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 5 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 4 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

if someone have solution for this .. thanks

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Bought this laptop for Christmas. I have been having this problem since its purchase. The screen randomly turns black and becomes unresponsive. The power button remains on and so does the display's backlighting. The only way to solve this issue is to restart the laptop which is very frustrating when I have unsaved work. This happens multiple times a day. I need this laptop for a project I'm working on, I can't afford to go a week without it, so I can't return it. I've also already upgraded the RAM. When it works this laptop is great though.

Answer:Sudden black screen on Dell Inspiron 7559

Remove the memory you installed -- does the system function normally with the factory RAM?

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Hello,
Recently I bought the Dell Inspiron 7559 (gaming one).
It has the option to add a SSD drive. I bought a m.2 SSD 256gb drive from Plextor.
See link for the version. The BIOS and Windows both don't recognize the SSD.
I have put it in and out several times. Updated BIOS / Resetted BIOS. It just won't recognize it.
Do I have to tweak any settings in BIOS for the SSD slot to "activate"?
I thought this was a plug and play thing. How can I get this to work?
Note: I also have my HDD still plugged cuz it has everything on it (windows etc).
I want to convert windows to the SSD if it CONNECTS EVER.
SSD:
Help would be appreciate SOOO MUCH.

Thanks in regards.

Answer:Dell Inspiron 7559 m 2 SSD upgrade failed / not recognized

That's a PCIe SSD -- this system supports mSATA (SATA 6G), not PCIe.  You'll need to exchange the drive for an M.2 SATA/SATA6G version.

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i have dell inspiron 7559
it doesnt work well with my capacitive stylus
thats why i wonder if someone try with active stylus that its work good for it

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every 20 minutes or so, my audio will just freeze for a quick second and generate a buzzing sound. Its quite annoying when i want to watch a movie. Ive tried changing the audio value from 1 to 0 but still nothing. ive also tried installing the generic audio driver but still no. 

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hello i have a problem with my 1 week old dell inspiron 7559,when media is playing(videos,music,games etc.) sometimes there is a noise stopping the music,video or whatever for one second and then plays again,i have updated wireless and HDD drivers but still does it,
any suggestions?
thank you

Answer:buzzing noise on my 1 week old DELL INSPIRON 7559

Hi,
Thank you for writing to us!
Kindly update the following drivers
BIOS+Chipset +Video+ Audio Driver.
Once you update all these driver kindly check if the system works fine.
Thanks
Robin

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Hi, I had bought my laptop in late September of 2016 and am just outside of my warranty period.  I use this laptop for school work (involves some autocad and waveforms 2017 work).  Recently the display has started flashing black with it being more off than on.  This makes the laptop unusable for me as I now have to connect it to an external monitor to use it.  With the desktop extended or cloned the external monitor works fine through HDMI and the laptop screen flashes and pulses.  Some times the screen works fine for a minute and then will go back to flashing.  The first couple of times it happened was while in fullscreen mode watching youtube.  I would close chrome and it would start working normally.  This put me down a software path.  I have tried updating both the intel video drivers and the Nvidia drivers.  My current drivers are Nvidia: 22.21.13.8205 and Intel: 21.20.16.4627.  I recently also updated my BIOS drivers to 1.2.4 to try to solve this issue.  No adjustments I have made in software has made it better and it seems to be getting worse with time.  The screen on this one is the 4k touchscreen.  I mostly keep it in 1080p though due to software compatibility issues. Even with the screen flashing the touchscreen still functions normally and tracks at all corners.  I am hoping this is not a hardware issue as I will be extremely disappointed if that is the case.

Thanks, 
Michael

Answer:Dell Inspiron 7559 Laptop - Display flashing

Just went into the preboot test screen to test the screen.  #1 for some reason it shows as 1024x768 on that screen.  The display works fine while on that screen, when it shows the horizontal and vertical colored bars, and while the screen is flashing the solid colors.  It messes up and flashes as soon as the box comes up asking if I saw the test successfully.  This strikes me as weird that the test is good until the confirmation box pops and then if freaks out.  Anyway just adding more data into the issue to try to help get this resolved.

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In case I have a new HDD.
P.S.: I've created backup image of my HDD but just asking whether it's a better solution or a solution for people who didn't do the same.

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When I installed windows it automatically found a driver for both the nvidia 960m and intel hd 530.  I went to nvidia site and installed the latest drivers even though they warned it may cause instability. When  I realized things were going wrong with the screen tearing I immediately uninstalled and installed the correct video drivers from the website here.   However I am still having problems with screen tearing horizontally across the whole screen at least with videos playing through steam.  At the time of the screen tearing I did have my laptop connected to my 1080p tv via hdmi.  Any ideas?  Do I need to reinstall windows completely to get rid of the newest nvidia driver I installed? 

Answer:Dell Inspiron 15 7559 4k Horizontal screen tearing

I have the same problem with my Inspiron 7559 that i bought 1 month ago. The problem ocure when I'm gaming or simply watching video. If you have any solution please share it to me, thank you.

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Good morning. 
My notebook have a 4k monitor with touch screen. After windows update driver's chipset don't install driver's touch and so there are only "unknown device". When Dell will fix this problem? The mistake is abosolutely on driver that isn't up to date from 2015. I have paid 1300 euro a pc with touch! 

Answer:Touch Screen Dell inspiron serie 7000 7559

I'm assuming windows 10 is on the system.....
I'd suggest using the System Restore tool on system to go back to an earlier time before the touch screen problem occurred. Please type Create A Restore Point onto the [Cortana] search box, select System Restore, Next.....  

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Just noticed this, someone else I noticed here had the same exact issue. This is a problem, my laptop is far from a year old. Please look into this Dell.

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Around the beginning of July last year, I bought a Dell Inspiron 15-7559 and it worked perfectly. About one year later, July of this year, the laptop started getting an issue where it would shut down after playing a game that uses the GPU for 5 minutes, but when I used the integrated graphics, it didn't shut down at all.Then about a month ago, the Laptop's issue got worse. When you press the power button, it would turn on for a second, turn off again, it would stay off for about 5 seconds, then it would turn on again, show the dell splash screen and when that's finished loading, the laptop would shut down again and not attempt to turn back on. For the next 5 minutes after that, if I try to turn it on, nothing happens when pressing the power button. After the five or so minutes, when trying to turn it on again, it just does the same thing. 

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I've purchased a new Dell inspiron 7559 with an i7 6700HQ processor, 8GB ram and also with a FullHD display. And i found the problem.
First time i see lags when I watched video in Chrome in fullscreen mode. if I disable it there is no lags. I read the forums and saw the that problem was solved when you disable hardware acceleration, or change the graphic card that accelerate the video. So I enable GTX960m for Chrome.
But lags still there, when I watch video with VLC or another player, in fullscreen i still have lags every 10 seconds. I think this can be problem with Intel HD graphics.
Anyone have same problem?
And yes, I update all drivers, reinstall VLC, download codecs.

Answer:Lags when video plays on fullscreen on on Dell Inspiron 15 7559

What you are seeing my be due to the video encoding process.  What resolution it was originally and how it is being streamed can make a difference.  If not that, then perhaps your network is not able to supply the computer with a stream of high enough quality to show the full screen versions.
I have a Desktop with two GTX 980s and three monitors and that same type of thing happens with it.  But Chrome is a resource hog... it does seem many of the posts about audio/video problems state they are using Chrome.

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Hi, please help with this issue. After rebooting my laptop delaying to load Windows 10. I see at screen the circle with dots about 10 minutes, after that i see a black screen. I have loaded with safe mode and delete video drivers, next time it load successful with generic video driver. I installed native  NVIDIA drivers and prohibit to install update. I deleted with command string all accessible updates, and after new reboot i has the black screen again.
Regards

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Hi,
I have a problem with my screen. My screen flickering only when gaming and plugged in. But when i plugged out the flickering stop. Also, when the power still plugged in but i don't play any game (just browsing, playing video, etc) there is no flickering at all. So flickering only occurs when gaming and charging.
I tried connect to other screen with hdmi, flickering only occurred at my laptop screen. The second screen is fine.
I tried update my bios, adjust power plan, update my nvidia, adjust screen frequency from 60 hz to 48 hz, but there is nothing happened. The problem is still there.
Can you help me with my problem?
Sorry for the grammar.
Regard.

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Recently whenever i attempt to play a game on my laptop (Inspiron 15-7000 7559) it powers off, just like that, instantly (not rebooting). It depends on the game/settings how long it takes but usually around a few minutes and it powers off to black, without a blue screen or whatever notification.
First thing i did was testing different drivers for the gpu, with no result. 

So i started searching the internet ofcourse and i found everyone saying it's due to overheating. I have cleaned the laptop of dust, but there really wasn't that much. Then i reapplied thermal paste (arctic silver 5), it lowered temperatures a bit but not drastically (I have no warranty left so it's no problem opening it).
Temperatures of my cpu never go above 89 degrees C. gpu around 65 while gaming. Seems pretty normal to me.  
i also reinstalled the bios with the original dell driver, same with the gpu driver. still no result.
The event log wasn't really that helpfull because it never gave any reasons, only that the shutdown was unexpected.
I also used MiniToolBox and that gave me a few errors with more info, if necessary i can post those here as well. 
i also tried a full reinstallation of windows with no result.
so yeah i'm desperate by now.

p.s. Minecraft seems to run fine, even on all settings maxxed through the roof.

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While playing CS:GO, my laptop froze and won't shutdown with holding down the power button, had to open up the back panel and pull the battery connector to shut it down. This is the first time it happened, had the laptop since Feb.
Is it related to cpu temperature management? Ambient temperature in my room is kinda high lately would peak to 87 degrees C using HWMonitor from 80 normally.
Any feedback/replies to this post is pretty much appreciated! Just want to know what to avoid to keep it from happening again.

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New Inspiron i7559 purchased 1-13-17. Windows 10 Home pre-installed.
2-12-17 -  Audio devices disappeared after Dell updates.
"No Audio Devices are installed"
REALTEK driver does not show up under Sound, Video and Game Controllers
Dell Realtek driver re-installation same result.
Dell diagnostics did not find a sound card.
I ran UBUNTU Live off a flash drive and no sound devices were found.
I am now using a USB sound adapter and that works OK.
I think the Realtek chip or decoder is fried.

Answer:Inspiron 7559 Audio devices disappeared after Dell updates.

I don't think an update would burn out your audio although it may have made some type of change to your configuration.  Do you know what update it was?
In Device Manager, if you set it to see Hidden Devices, does the Realtek Audio show there?
If you look in Task Manger, the Services tab, there is a Windows Audio and Realtek Audio Service.  Are they both running?
Just a warning, there is supposed to be a fairly large Windows Update released Tuesday.  That may help or hurt but possibly it will address the problem you are seeing.

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Hello: 
I have a Dell Inspiron 15 7000 Series 7559 laptop that came pre-loaded with Windows 10.  The Anniversary update  for WIn 10 refuses to install with error code 0x80070003 and I have tried multiple things from online research all to no avail.  Tired of the thing constantly downloading the update for it to fail... Sick of Win 10 frankly as well as it truly is horrid.  My question:  is there anything preventing me from reformatting my C Drive and installing Win 7 Ultimate x64 on this laptop model?  I assume I could pick up the needed Win 7 drivers from the Dell site.  Please advise.

Answer:Dell Inspiron 15 7000 Series 7559 - Install Windows 7

It can be done, but because Microsoft removed the ability to boot Windows 7 USB media on Skylake platform system (which your system is), it is going to require the preparation of a new set of boot media -- you cannot simply make a Windows 7 or 7-SP1 boot medium and do the install.  It isn't a trivial exercise.  And because Windows 7 lacks support for the advanced power management of the Skylake platform, the system will run hotter and with reduced battery runtimes.
You might be better off doing a clean install of Windows 10 including the anniversary update (the ISOs are available from Microsoft) than in downgrading to Windows 7.  Also, unless you have 10 Pro, you don't have downgrade rights so you'll need to have an unused license key for Windows 7 (they're no longer legally available for sale).
For the process, see
www.dell.com/.../SLN300564

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I have bought the Dell Inspiron 15 7559 Signature Edition, 4k UHD touchscreen. The specs are:
i7-6700 HQGTX 960M8GB DDR31TB SSHDOn my first day of using the laptop I have experience numerous issues. The very first thing I did when i got my laptop is update windows 10, then updated the nvidea drivers, and then used the dell utility update. I would reboot after each update. The problems started t occur after this.First off, the mouse pad lagged severely. The cursor would take 3-6 seconds to respond and then will start to move on its own just after I touched the mouse pad.Second this I noticed is the very slow browser speed on google chrome. I had compared the speed to a friends laptop  and his google chrome works significantly faster. His scrolling was nice and smooth,  minimising and maximising the browser and quick and smooth as well, and loading websites like youtube were instant on his laptop. My laptop however was slow in all of the things I mentioned. Scrolling was slow and choppy, websites loaded faster and maximising the window produced this black space that would eventually be filled by the contents of the web browser.I have managed to reduce some of the lag by doing the following trouble shooting steps I have found on different sources:-going into nvidia geforce experience and turning off the "share" option-going into system configurations and then disable windows search under the services tabThis did fix my cursor problem but lag is still present ... Read more

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Guys I messed up real bad... I saved up money for a year to buy this laptop and finally yesterday ordered it in ebay, and afterwards going through the details I noticed it didn't say that it had the gtx 960m video card but rather intel HD graphics built in. The price is the same as the other versions of the laptop with the gtx on eBay and I just happened to be a complete moron not checking twice as I should've and order this particular version http://www.ebay.com/itm/272181768757?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
My question is does it even exist? Dell 7559 without the gtx 960m? It's the same price as the ones with the gtx video card.
I don't even know what to do...

Answer:Is there a version of the Dell inspiron 7559 without the gtx 960m graphics card?

When you are buying from online Market, you have to double check you are getting an functional complete legit products, and read reviews from many sources before buying a specific products.
In your case, Dell Inspiron 15 7559 was an "Manufacture Refurbished" of returned Inspiron 15 to the factory according to the description.
Thus, read carefully next time, as refurbished are likely "tested" to function as intended. From the page on Ebay you have brought, it might have been a bad buy, so you got rip off for the wrong product if you did not get your refund. Ebay in my view is not too safe, it more of a trade market  versus places where you can buys computer officially. Thus this problem is between you and the seller.

PS: Yeah most I15 7559 model should have Geforce 960M graphic as detail here >http://www.dell.com/us/p/inspiron-15-7559-laptop/pd?ref=PD_OC<.

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Hi All,
My problem is ... no, not quite so, my PROBLEM is Windows 10 Anniversary Update gets downloaded, installed and failed again and again. When it goes through Windows Update Center everything goes well but finally after a reboot I get a notification that the system couldn't install the update. No other information or error codes provided. After that Windows Update Center finds the same Anniversary Update and everything goes in circle. I called Microsoft Support three times with different engineers but with the same final result - the problem still unsolved. I used MediaCreationTool utility as well. With this utility the whole process goes well but finally I get popup window that says "Error occurred while installing update". When I tried to reinstall Windows 10 from the image created by MediaCreationTool I got error code 0xd0000034 (finally!!! something I can use to find a solution !!!), but looking through the Internet for this code didn't help to resolve this. Any other updates are installed with no issues. The Problem only with Anniversary Update.
Some info about my laptop.
About the System:
Version 1511
10586.633
Windows 10 Home Edition Single Language (Russian)
About the hardware.
16Gb, I added extra 8Gb and I installed SSD SanDisk SD8SN8U256G1122 256Gb.
All the rest is standard configuration of 7559 laptop.
Some specifics related to what I did to my laptop. As I mentioned before I installed 8Gb extra memory (identical memory chip to the installed ... Read more

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This computer came with Windows 10 installed and I have separately purchased Windows 7 directly from Dell. The Windows 7 software from Dell will not install on the Dell Inspiron 7559 complaining that at a DVD driver is missing.
I have followed a Microsoft suggestion to make a bootable USB from the DVD and install from that instead. Same problem. I still get blocked by the demand for a DVD driver.
After some investigation, I found a youtube video that suggests the problem is related to USB3. I don't know of any USB2 ports on the 7559 as they are all USB 3.0 from the specs.  
How can I get this software to install?  Several calls to Dell Support has not been able to help.

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My 6 month old Dell Inspiron 7559 has starting coming apart from around the left side hinge. The keyboard plate is being separated from the bottom chassis and can see inside. Dell support say its damage or wear and tear. Really!. The laptop has been at home and not moved beyond 5 feet for the last 6 months. There is NO damage and even a microscopic inspection will not reveal any damage. Wonder how UK support brushed me off even after sending photos and saying not covered by warranty. Had been a Dell customer for last 12 years and this is my 4th Dell and definitely the last one. Cannot stand a company like this

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My laptop is currently suffering connection issues, first the wifi meter bar has a red x next to it having no connections then a white star appears next to it saying connections are available and it's my main one having weak connection. (Only 1 bar). This issue has been going on for a week.
ive tried updating my network adapters, reverting them to a different version, uninstalling then reinstalling, troubleshooting, I've made sure power saver isn't on for them, I've made sure I have no viruses on my computer, I've done some command prompt things from youtube, and I even put it right next to my router, the connection is still weak. All other devices work just fine and connect greatly, except for this one computer. This happened a week ago and it's starting to bug me, there was not a single sign of this happening, it all just happened out of the blue one day. I've even made sure no drivers were corrupted, none of them were corrupted and were working completely fine.

Thank you.

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I'll start by saying this, I have never dropped this laptop. I am willing to photograph every inch of it to prove that case. 
A few months after buying I noticed that every time I lifted the screen, using only the amount of pressure necessary to do so, the casing began to split at the base where the hinges attached. After having the laptop sent to Dell "support" I was told that I had caused the damage and it wasn't covered by their warranty. Funny though, because with some basic searching I found out that this problem is pretty rampant with the inspiron 7559 model. But of course, just because hundreds of people have the same issue and have even posted photos like mine, its still my fault and has nothing to do with a faulty design. So after refusing to pay the $160, they shipped it back and the best part is, I HAD TO RE-ATTACH THE ****ING KEYBOARD. They couldn't even be bothered to put the thing back together again properly. Don't buy a Dell. Just don't do it.

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Hi all I recently got the i7 version of this laptop and noticed that the speakers rattle a bit when vocals are being played and the headphone jack makes everything sound like it has REVERB added to it...??? It sounds like I'm in a chamber. I updated everything, anything I can do or no?

Answer:Dell inspiron 7559 audio problem. Speakers and headphone jack.

1 week now. Anything or should I call? This is terrible.

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I did a clean installation of windows 10 on my Inspiron 7559, how can I restore the factory fans control?

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I bought a new Dell Inspiron 15 7000 - 7559 core i7 with touch display about a 4 days ago. I've noticed the screen flickers on low brightness level. (below 30%).
If you have any solution for this please let me know.
Thanks

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