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My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.

Question: My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.

My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.
Please help me out.

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Preferred Solution: My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.

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Answer: My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.

Hello.The problem could be either in the hardware or the software, so you need to test each. Perform the tests below -- it doesn't matter which one you do first.

To test the speakers, perform the Quick Audio Check in the ePSA test. If the speakers fail the test then they have failed or become disconnected. (Click the link for instructions on how to run the test.)

To test the software, switch between the Realtek audio driver and the Windows native driver. [This test assumes that your laptop has the Realtek audio driver. If you get to step 2 and do not see "Realtek High Definition Audio" then go to the Dell support page for your model and download the Realtek driver that Dell provides for the version of Windows that the laptop is running.]
1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked.7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted, then no need to restart.[To get back to the Realtek driver, do it again but reverse the names in steps 2 and 7.]
If the speakers work correctly only with the native driver, then the Realtek driver is buggy. If the speakers work correctly only with the Realtek driver, then the native driver is buggy.

If the speakers worked during the Quick Audio Check (above) but do not work with either driver, it could be that the sensing mechanism in the headphone jack has failed, making Windows think that there is a plug in the jack when there is not. There is a full explanation of that issue in the Headphone Jack FAQ.

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I have an Hp625 running Windows 7 Basic 32 bit - I can play music through my laptops built in speakers without any problems, but when I plug headphones (or external computer speakers) into the headphone jack no sound comes through them (and simultaneously the laptop speakers go mute). My computer is dual boot with ubuntu, and this problem appeared when I upgraded my Ubuntu version - still, I know that the jack works as it is working fine in Ubuntu, and Im sure the problem is fixable within windows!

I have tried for HOURS to fix this problem, and attempted everything obvious, plus read many threads on similar topics. Please help. My computer is using the IDT audio control panel, and according to windows everything us up to date and fine. BUT ITS NOT PLEASE HELP.


Answer:My laptop speakers are working fine, but the headphone jack is not!

Are you experiencing the problem in windows or in ubuntu? Have you installed the sound driver for ubuntu when you upgraded your version of ubuntu. Have you updated the sound driver for windows?

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im running an 8 month old toshiba with vista and realtek audio with updated drivers. surround sound speakers bought in iraq were used on audio output for about a week... then the speakers started acting funny, like with one speaker and one headphone working when headphones were plugged in. then the internal speakers squealed loudly whenever the computer was powered. had to take the speakers out just to get them to stop, and now audio output does not work at all. computer tests both devices as working properly, and drivers are updated.

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It all started some weeks ago,atleast once in a day I would hear some bopping sound from my right speaker.When it started I would restart the computer and it would go away.but two days ago,it started then suddenly my speakers stopped working.I tried connecting my headphones there was still no sound.In just some time after the speakers went mute,i smelt something burning.i suspected it was my speaker so I smelt its location and surely the burning scent was coming from there.Now I am not really sure if my speakers burnt up or its something to do with the drivers.What can I do ? and if my speakers are really burnt,where can I get other ones specifically for my dell inspiron 3542 ? I have tried searching for them here on the official dell website but I don't seem to find them. 

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It worked fine on Windows 7, but simply stopped working when i formatted my hard drive and installed Windows 8.1 32-bit edition.
The touchpad didn't even work during Windows 8.1 installation (I used bootable USB to install Windows 8.1) After the install, I downloaded and installed every single driver that there is on Dell Support website They all installed and worked perfectly without errors. Even the Synaptics Touchpad driver was installed without any error but the touchpad simply doesn't work.
In the device manager, under input devices, there is only USB mouse listed. That too disappears if  I unplug the mouse from USB. Under "Other Devices" there are 4 unknown devices. I tried installing them by right clicking>update driver>search online but it fails. I even tried that hardware troubleshoot option which tries to find drivers online and install but that too failed.
So i ran the startup Dell Diagnostics, and the touchpad worked fine in the diagnostic screen. But soon as windows boots, it stops respoding like it doesn't even exist.
I also tried 'clean boot' (Disabling all non-microsoft services and startup programs, i even tried disabling microsoft services too!) but i didn't work.
So at last, i formatted the hard drive and again and installed same windows again, this time as a clean install. But then again, the touchpad didn't work.

So apparently i have already tried every option i could find on the internet and my touchpad s... Read more

Answer:Touchpad not working Dell Inspiron 3542

Please click on link below, hopefully it will be a help to you.
Disabling or Enabling the Touchpad on a Dell Notebook ...

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Dell Inspiron 15-5555 laptop screen brightness is low.almost like screen is black, but we can see the dell logo and windows signing in.What can be the issue?Since the display is touchscreen is there any inverter that can be replaced or the entire LED screen needs to be replaced? What are the steps to diagnose the issue?

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Hi i have a Dell inspiron 9400, for some time now my sound has not worked from my speakers on the laptop, but when i plug in headphones i can hear through them so i dont think it is the soundcard. I noticed when I put the headphone jack into the microphone slot and pushed up towards the screen the sound would come out of the speakers. I opened up the laptop to see if there were any visible signs of a loose conection but could not see one. Do you have any suggestions or ideas on this? I tried cleaning the area and checked all visible connections. kind regards, Danny Causer
Dell Inspiron 9400
Windows Vista SP 1 build 6001
Intel Core 2 T7200 @ 2.00 GHZ
ATI Radeon Mobility X1400 128mb
Microsoft High definition audio device

Answer:Dell Inspiron 9400 Laptop speakers not working

Any thoughts yet guys, is there anywhere you could suggest i could get help from?

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Hello everyone ! 
My keyboard backlight was working fine since I bought the laptop , but then one day it just stopped working.
I've pushing F10 as always to turn on the light , but nothing happensI've gone to windows mobility to see if there is something to do , but the keyboard back light options are not there, and the CAPS LOCK light is always working , I don't understand ? 
Please if you can help me out with this , because I need this feature considering that I'll my work is at night.


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When the right arrow key is spamming the touchpad stops working. This goes on for a long time, stops for a few minutes, then starts again. When the spamming stops, the touchpad starts working again but the right arrow key does not. so I just do a hard reset even though i have the problem i already seen some one who asked the same question and some one replied to them that to remove the battery and switch it back i even did that to but it not working for . Please help me, I have dell Inspiron 3542.

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I have a dual boot of Fedora and Windows, and when I boot into Fedora, my headphones work fine. When I boot into Windows 7 64bit, my headphones don't work. My laptop speakers work fine however, and I tried re-installing drivers. I made sure that my headphones are the default playback device, and I only have one headphone jack.

Other people who had this issue solved it by replacing their audio jack, but for me that is not a problem because the audio jack works fine when I boot into Fedora.

Please help!


Answer:Laptop speakers working, but headphone jack not working only on Window

Normally, the "Speakers" (PC sound) is set as the Default Playback device and not Headphones. In fact, newer RealTek sound systems do not even show the Headphones when plugged in.

Are you using the correct sound drivers? Not the generic Windows installed High Definition Audio Codec.

What all is listed in the Device Manager, Sound section?

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i recently boughta new laptop, 1gb ram, microsoft vista, 160 gb ram, core2 duo. i connected a microphone to the external jack. the speakers started making chirping kinda sounds and when i restarted no sounds were there but the headphones are working fine. thanks in advance.

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    i bought a brand new original dell xcmrd 14.8 v 4 cell battery for my dell inspiron 3000 series 3542 laptop from amazone . the battery is not charging. my old battery is working properly.where i can ger the support. im at cochin kerala. please reply
 thanking you
 shirin nazeer
 cochin kerala

Answer:new battery bought online xcmrd 14.8v of my inspiron 3000 series 3542 laptop not working

Contact the seller from whom you purchased the battery.  It is likely not an original Dell battery - Even if it is, since it came other than from Dell, your service/support/warranty is through the seller.

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I have a Dell Inspiron 2200 that was dropped about a year ago and it hasn't really been right since. The d/c jack was loose after the fall, and it eventually got to where it wouldn't power up at all. I sent it out to a shop that specializes in D/C jack repairs, and it came back after presumably being repaired.

The battery was totally charged when I got it back, and the machine did start up with the A/C adapter plugged in. However, it got as far as the screen with the Windows XP logo and the screen went blank, although the battery light was still on. I tried starting it back up again without the A/C adapter. This time, it booted up like it was supposed to and reached the desktop, but was running very sluggishly. When I plugged the A/C adapter back in, the screen went blank once again. I'm beginning to wonder if the problem was totally a d/c jack issue or if (horrors!) it's a motherboard issue. It does still seem to be charging with the A/C adapter.

Any thoughts?

Answer:Dell Inspiron not working on AC after DC jack repair

I'd say it is likely the fall did more damage than just to the jack. The jack was something easy to see but internally there could more damage.

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I just got a brand new Inspiron 15 5000 directly from Dell and it doesn't detect headphones plugged into the 1/8" jack.
I've plugged two different pairs of headphones in and neither appears on the list if I go to control panel > hardware and sound > sound > manage audio devices > playback.
In both cases the audio on the internal speakers continues unchanged. 
I went to Device Manager > Sound, Video, and Gaming Controllers > Realtek Audio right clicked and selected "update driver" and I was told the driver was already working on the current update. 
One pair of headphones is a Sony mdr-7506 and the other was a pair of cheap earbuds. Both work fine with other audio devices

Answer:Dell Inspiron 15 5000 Headphone Jack not working

First, make sure the headset is fully inserted.  If it is, you should get a popup asking what you plugged in..  It sounds like you are not getting that for whatever reason.  Have you installed any third party audio apps?
Can you find an icon for the Maxx Audio UI, either in the hidden icons on the Task Bar or your listing of apps on the Start Menu.

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I been having problems with my headphone jack since I got my new laptop. My laptop has been refusing to recognize my headphones. I plug them in, the sound keeps coming directly from the computer. I check the playback devices, headphones are not even on there. I've read quite a few posts and tried to fix this issue. The only thing that seemed to work was manually updating my drivers with device manager. However, if I shut my computer, or unplug my headphones and then put them back, the issue arises again. 
Obviously the issue is not my headphones, they work just fine for the period of time that the issue is fixed. I've update everything that I know to update. If anyone has any other suggestions then I will gladly try them.
I'm not sure if this is important or not, but I am using Windows 10.

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My Dell Inspiron n5010 (Windows 7 Ultimate, 64bit) recently recovered from an LCD problem (8 Beeps), that I managed to fix with an external monitor, 'Startup Repair' and new GPU and BIOS drivers that were recommended by the Dell 'AutoDetect' feature on the website.
The laptop now works fine (as far as I know), however, it constantly beeps, then pauses, then beeps some more.
Note that this problem does not persist if I booted the laptop as it was connected to an external monitor. As long as I booted it connected to one, it won't trouble me.
Is there a fix for this problem, as having to rely on an external monitor for a laptop kind of destroys the purpose of portability. The battery is pretty old and I can't just put the computer to sleep to move it somewhere else without it shutting down itself.
I have not tested if the problem persists if it boots from a hibernation.
Thank you,

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My dad has a Dell Inspiron 1521 which runs with windows Vista. I recently downloaded Skype on his laptop and when we tested, he could hear me, but I couldn't hear him. Can anybody please help

Answer:Dell Inspiron 1521 speakers not working

It's probably the microphone that needs setting up. First, check to see which microphone the system is set up to use by going into Control Panel, click on 'sound' and then the 'recording' tab. See which device is set as 'default communications device', click on the 'properties' button and make sure, under the 'levels' tab, that the microphone isn't muted and is set at 100%. Next check in Skype settings that the same 'recording device' is being used as a microphone - if it isn't then select it from the drop down list of available sources. Go through Skype's set-up program to make sure that you can record/playback sounds."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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I have a dell Inspiron 5100 Intel Pentium 4 and the speakers don?t what to work I can plug in headphones and they work but when I take them out I just get silence. Can some one help me?

Answer:Dell Inspiron 5100 speakers not working

Do you plug the headphones into the same socket? If so, it is likely a problem with the speakers. IT could be something simple like they are not powered properly.If you connect the headphones to a different socket, then check in control panel, sounds and multimedia for anything that is muted.

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Hiya Ladies and Gents, 

I got to hand a Dell Inspirion One 19T that has been upgraded from Win 8 to win 10.  The speakers have a nice big red cross through them and keep saying that there's no issue and to plug in speakers or headphones.
What I have done so far...
Updated Audio device drivers
Updated Reltek HD codec and general drivers
Checked in BIOS to make sure the on board audio device is enabled
Windows updates
Uninstalled the driver and restarted
Uninstalled the driver and installed from fresh download
Sacrificed a top end calculator to the God of electronics

The last two things I can think of being the issue are...
a) Audio card knackered
b) Restore to win 8 and then NOT doing the update

Any suggestions other than those????

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I'm really baffled here as to what's going on with my laptop audio. It was working just a few days ago from what I remember and now tonight when I was playing a game in Steam the audio just wasn't working. Checked audio settings in the game, all was good. Turned the game off and started testing using YouTube, still nothing. The volume is definitely up and I found that headphones work fine. When I open the 'Playback devices' dialogue from right clicking the speaker in the task bar it shows the green equalizer bar moving up and down if something is playing, but there's no audio. I've checked for any conflicting devices in here and ensured everything was enabled as per usual.

So far I've updated the drivers, uninstalled the drivers completely and reinstalled them (automatically after restarting laptop), and have checked for updates on my computer (all up to date). My device manger does have 2 drivers listed which I thought was weird, but maybe it has always been like this? I'm not sure honestly. I uninstalled both and they both came back after restarting. See the image here:

Is there anything else to try? I thought uninstalling the drivers and reinstalling them would fix it, but nope.

System details: Windows 10, Acer Aspire laptop (~7 months old? No issues thus far). Let me know if I need to provide any more details! Very frustrated and need to get to bed now because of work in the morning, but I will be sure to check back and try any suggestions and answer any questions.

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The other day a speaker cord was yanked out of my computer and dismembered the head phone port. When headphones or speakers are plugged in they do not work. The main issue here is when nothing is plugged into the port my laptop speakers do not work. Its as if my computer thinks something is plugged in and has turned off its own speakers.
Im poor and lack funds to pay someone for help. What can I try to fix this?

Answer:problems with headphone port and non working speakers Dell Inspiron

The headphone jack will have to be repaired (if possible - in many cases it will require a new motherboard). There is a contact in the jack (a "normal through") contact that the sound chip senses. Maybe a computer tech can rewire around that so the speakers always work or if you are lucky replace the jack. Otherwise you are looking at a new motherboard. You will have to weigh having sound against the $$ it will potentially take to fix it.

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It's as if it doesn't detect the headphones. It says my Realtek audio driver is up-to-date. When I go to manage audio devices, there's only one device listed called "Speakers / Headphones", so I don't know if when I plug my headphones in it's supposed to detect it separately. I've tried multiple headphones, all of which work with other devices. Also, there are two drivers listed under "sound, video, and game controllers". One is Realtek Audio and the other is Intel(R) Display Audio. Should I reinstall them both? This is a new laptop that I got to replace my old laptop which had (different) sound problems, so I'm very frustrated and at my wit's end, help is appreciated, thank you.

Answer:Dell Inspiron 15: Headphones not working, sound comes through speakers when plugged in

First, make sure the headphone cable is fully inserted...
Then you show get a popup to allow you to select the device if you are using a Combined Audio Port.
If you aren't getting the popup, check the task manager to see if on the Startup Tab a Waves MaxxAudio entry is set to enabled.
If you look at the processes tab you should have two entries for Waves, one blue square and one green circle.

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DELL INSPIRON 15 speakers are not working even after updating all the audio drivers

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Hello!Some weeks ago the sound stopped working on my Dell Inspiron 3521. I can hear sounds when i connect headphones or speakers. I had windows 7 and i thought that the problem could be solved if i updated to window 10, but it didn't work. My drivers seem to be up to date. Is it a common problem on theese laptops or it might be a hardware problem? Please help!

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Hi all
Would it be possible for me to purchase a standard keyboard without a number pad that I can plug into my Dell Inspiron 15 3000 series laptop?


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Dear all,  
I am using Dell Laptop ( Inspiron 3542 ) from December 2014.
My Operating System is Windows 10 since 01 - July - 2015 onwards. 
My 1 year warranty has already been expired in September 2015.
My laptop usage is 4 – 5 hours per day and 8 – 10 hours on Sunday.
Please note that, laptop usage is happening on daily basis without fail.
I am writing this email to get the solution on my Battery Problem. 
First, I will tell you what was happening in the past ( in 2015, 2016, 2017 etc., ) 

My Laptop Battery was able to charge 100 % within 3 hours in starting phase.

 When it was 99 % charges, I can use the laptop for 3.50 hours ( without power supply ) 

When the charging level reaches at 20% it used to show below Message. 

Your Battery is 20%......You might want to plug in your PC....
At this time, the Adapter sign is showing the Green Colour in the task bar.

When the charging level reaches at 10% it used to show below Message. 

Your Battery is very low ......You must want to plug in your PC....
At this time, the Adapter sign is showing the red Colour in the task bar.
Now,  I will tell you what is happening right now ( now - a - days )

My Laptop Battery was able to charge 100 % within 6 hours in starting phase.

When it was 99 % charges, I can use the laptop for 1 hour only ( without power supply ) 

When the charging level reaches... Read more

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Hello ! Today I bought a brand new laptop. It came with ubuntu OS, everything was working fine, but I've decided to install windows 8.1 on it. After I've installed windows my new laptop can't connect to the internet. At first I've thought that I might been having some issues with my router, but since other devices(laptops, cellphones) can access the internet in my house that doesn't seem to be the problem.
Shall Any one help me on this please...

Answer:Inspiron 3542 Wifi , Blutooth is not working..

Hi narrapriya1,
Please punch in the system service tag or express service code from the link below. Then Click on System configuration tab and then Click on Components and find the wireless card of the system and then download the wireless card driver found under Network section.
Also, Refer to the link below to install drivers in correct order for issue resolution.

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I've seen this problem reported for other Dell machines for a year now, since Windows 10 came out, but not for my model.
Since installing Windows 10, I can't use my SD card slot to write to, format, etc. a microSD card with adaptor. I can see the drive, read the card, and transfer files from it, but when I try to write I get an error message that the disk is write protected. It isn't. The exact same cards and adaptors work fine in my son's computer, and the cards work fine in my phone.
I just updated all my drivers and it still isn't working. When will Dell finally provide a fix for this? I can't even find any indication that they're working on it.

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I was wondering what was the maximum upgrade that I can do on my laptop

Answer:What upgrades can i do to my Dell inspiron 15 3542 to make it a medium end gaming laptop

Essentially, nothing.  A "mid-range" gaming notebook will have a GeForce 960m GPU or equivalent Radeon -- yours has only Intel integrated graphics and that cannot be upgraded.
If you need mid-range gaming capability, you need a new notebook -- look at the models that run at $1000 give or take $100.  That's where you'll find mid-range gaming.

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Hi, After turning on my laptop I am getting an error message, "Internal hard disk drive not found". No bootable devices.
I've turned it off, unplugged, removed battery, unplugged/re plugged disk and rebooted but that didn't do it.
I ran the ePSA prebiotic assessment. Everything ok, EXCEPT it tells me my hard drive is not installed.
F2 Set Up>Boot:
Fast boot enabled
Boot list option UEFI
Secure boot enabled
Load legacy option disabled
Boot option #1 onboard NIC ( IPv6)
Boot option #2 onboard NIC (IPv4)
Anyone experiencing this and found a solution that works?

Answer:Internal Hard Disk Not Found -Dell Inspiron 15 3542 laptop

Hi Amy,Thanks for posting.Please run a diagnostics test either by pressing F12 at startup, or use Dell Support Assist make a note of any error messages, and contact Dell Tech Support for further troubleshooting and possible resolution.  You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session

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Hi Team,
My dell inspiron 15 3542 laptop beeps for 7 times from yesterday , the power light turns on & then slowly turns off & the beep sound starts.It is merely 1.4 years old.Please help me with any suggestion.
1.I have already tried using Fn key during start up,no luck
2.I tried removing battery , press power button for 15 sec, it doesnt help me

Answer:My dell inspiron 15 3542 laptop beeps for 7 times & dose not turn on

Hi Ananya_Garia
Thanks for writing to us. 
7 beeps indicates issue with the processor connector on the motherboard. Should your system be under warranty we can get it repaired.
Await your response.

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Hi all I recently got the i7 version of this laptop and noticed that the speakers rattle a bit when vocals are being played and the headphone jack makes everything sound like it has REVERB added to it...??? It sounds like I'm in a chamber. I updated everything, anything I can do or no?

Answer:Dell inspiron 7559 audio problem. Speakers and headphone jack.

1 week now. Anything or should I call? This is terrible.

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dear Team,
             How to Adjust brightness contol in my dell inspiron 3542 model laptop OS-windows 7 ultimate.
in keyboard button cant adjust.  I tried lot of time. But cannot found. pls suggest me how to adjust in control panel? 

Answer:How to Adjust brightness contol in my dell inspiron 3542 model laptop OS-windows 7 ultimate

Thank you for writing to us!
To change the display brightness on a laptop

Open Power Options by clicking the Start button , clicking Control Panel, clicking System and Security, and then clicking Power Options.
Move the slider next to Screen brightness at the bottom of the screen. The brightness changes automatically.

Kindly let us know if this helps.

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I am not getting any sound from my speakers on the laptop. I can plug in earbuds and I can hear sound. It does say that my AMD HDMI is not plugged in. Do you have any suggestions?

Answer:speakers are not working on my dell inspirion laptop

@amh3630? To better help you we would need the exact model number of your laptop/desktop??? REO

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A week ago a bubble popped up on my desktop offering to clear space because i was running out of memory on my computer. I clicked it (shouldn't have) and it "cleared space" but now my computer won't play any sound. i have Dell speakers and they work fine because i can plug them into my ipod and play that. I already did the Control Panel-Sounds and Audio Devices-Audio tab but once I get to the audio tab this website tells me to click "Advanced" under "sound playback". However, I don't even have the option of clicking that button. it won't let me click it. Also, there is no Volume control icon on the bottom right corner of my screen (next to the clock). like there should be. I really need help

Answer:Speakers not working...has to do with windows actual speakers are fine

Go to control panel - open sound Icon - put a check mark in the box.Place Volume Icon in TaskbarWindows XPSee if your sound has been stopped in Services Under Windows Audio.Start - Control Panel - Open Administrative Tools - Open Component Services - Click Services (Local) and Scrowl down the list to Windows Audio to see if it says - Started. If stoppedLeft click Windows Audio and click restart. - OrRight click Windows Audio - left click Properties - Left click Start If the above doesn't work, go to control panel and open System Icon - Hardware Tab - Device Manager - Click the + Plus sign for Sounds.......... -Right click Realtek AC 97 (Or whatever Sound you have) - Left click - Update Driver.To update you will need the CD that came with your computer If you have the CD that came with your computer you should be able to install your sound drivers.

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Dell Laptop Vostro A860 speakers not working

although i can hear the audio fine on headphone

this laptop is 8 years old mashalla

Answer:Dell Laptop Vostro A860 speakers not working


It could be that the speakers died on such an old device?

Since this is a DELL, have you tried the built-in, pre-boot hardware diagnostics?
Provides means to test all the hardware.

Tap F12* during a cold start to bring it up > follow the screen steps.
Just a thought...


*That is the usual key on a Dell. I don't know about your specific model.

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i have a dell 14r inspiron laptop on windows vista. i take my laptop along with me on work trips. on a recent trip my speakers simply stopped working. this has happened before. i had to call and speak to a dell rep to have it fixed...and pay a one-time fee. i was hoping to not do that again.

anyone have any ideas as to why this would happen? i am using a wireless connection from a hotel that i stayed at. the previous time the issue happened, it was as a result of the same circumstances.

speakers aren't working for youtube, itunes, etc.

any help would be appreciated.

Answer:dell laptop speakers stop working after using new wireless connection

Hi and welcome to TSF did you try system restore to a point when it was working

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i have a dell 14r inspiron laptop on windows vista. i take my laptop along with me on work trips. on a recent trip my speakers simply stopped working. this has happened before. i had to call and speak to a dell rep to have it fixed...and pay a one-time fee. i was hoping to not do that again.

anyone have any ideas as to why this would happen? i am using a wireless connection from a hotel that i stayed at. the previous time the issue happened, it was as a result of the same circumstances.

speakers aren't working for youtube, itunes, etc.

any help would be appreciated.

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Dell Inspiron 3542
Windows 10 Home 64bit (1703)
I was watching (and hearing), videos with the laptop at rest on top of my desk and suddenly sound went mute. I check all the typical culprits (Volume Mixer, Playback Devices, Dell Audio Sound Manager, downloaded and reinstalled latest driver, etc), but no sound. Sound does work with headphones and when I insert them the system automatically detects them and adjust volume. When I remove them the system quickly sense that and adjust the volume. So I came here and read Jimco's FAQ. Followed all the recommendations and ran the pre-boot assessment test. Sadly I can not hear the 8 tones. So now, what are my options to fix the problem?

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I bought Inspiron 3542 laptop with Ubuntu 12.04 LTS.
At first launch I update software by request from update manager. And then I met problem. There is no sound in built-in speakers. But if  I use external speakers souns is ok

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Relevance 87.74%

Working fine til today goes toMajic Jack Plus web page

Answer:Working fine til 2day goes to Magic Jack Plus

have you contacted magicjack tech support yet?Some HELP in posting on plus free progs and instructions 7 Medals

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I have a Dell Inspiron 1525 Laptop with Windows Vista Basic.  Today after plugging in a headphone set both the speaker and the headphone sound stopped working.  I have not changed any audio settings but checked them anyway and nothing was turned off or muted that I could see.  I have tried downloading and re-installing the audio drivers from the Dell support site but when I go to install them I get an error message saying that 'This is not the correct audio driver for this system. The installer will now exit.'
Any suggestions to get the sound working again? 

Answer:Dell Inspiron 1525 Laptop sound not working

Try using System Restore. Try running the Dell Diagnostics audio tests to rule out hardware failure. See the "No Audio" FAQ for details.

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I have been dealing with a loss of my touchpad\curser for awhile now, so have had to plug in a mouse. Yesterday I ran epsc pre boot assessment which took a good 1\2 hour I guess. After the program was completed, I was able to use my touchpad/mouse on the epsc program interface until I rebooted, than lost the touchpad\mouse. Thanks Keith
PS: In order to get out of the epsc program I had to reboot.

Answer:Dell Inspiron 15 3000 Laptop Touchpad Not Working

Well, that's good news in a way - as it means that the touchpad does work!

I've got a few questions to see what we can do to fix it:

Which OS are you using? Is it Windows 10 like before?
Are there any items showing in device manager that are missing drivers? They'll be marked as "unknown" or have an error icon next to them.
Assuming it's Windows 10, can you download and install the "Synaptics" touchpad drivers from here please:

If that doesn't fix it. Can you type "touchpad" on the start menu search and then see if the "on/off" toggle is enabled. It also may be worth looking at "Additional Mouse Options" on that same page to see if anything looks problematic there.

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My Laptop Dell Inspiron 5759 is working very slow. When I open a page must wait a lot. I have windows 10 installed. Don't know what happen, please help me with this big problem..Thank you.

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My operating system is windows 8 64 bit , and laptop model is dell inspiron N5110 . usb port of left side is not working.i did every thing for this , search for it on google and install many drivers but i did not find any of one solution.Please help me this problem is keeping me insane.

Answer:Usb port not working on dell inspiron laptop N5110

Is the USB port recognized in Device Manager?How many devices have you tried in the USB port?Make sure the power saving feature is disabled for the port, Windows automatically cuts power to some USB ports to save battery life...and it might not recognize that it needs to turn the power back on when you insert a device.Read this: Info Page Biography for full specs.

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I have a DELL Inspiron 1501 about 5 years old and CD/DVD player opens and closes but doesn't work when I put a CD or DVD in it. Just spins and trys to read the CD or DVD but doesn't do anything? Does anyone know what the problem could be or what type of troubleshooting I can perform on it?

thank you. I'm new to this site.

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I am using a Dell Inspiron 15 5567, Service Tag: <Service tag removed>. This is a newly purchased laptop (Dec'16).
Now after using this laptop for some time, i came to know that there is some problem with one of my speakers.
Now when i am playing some music files, i am just getting sound from one of the speakers.
I updated all the audio drivers and even checked by changing the music players but still no use.
As i said before, for this laptop there are two integrated speakers. My laptop right side speaker is not working.
Can anyone help me out with this issue...?

Answer:My dell laptop (Inspiron 5567) right side speaker is not working

Narendranath,Click the link below for troubleshooting sound issues on your computer. Within the link is information to run diags on the sound/speakers.Sound/Audio Problems in Microsoft Windows

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i formatted my computer due to unmountable disk error, and reinstalled win 10, now i dont have any audio,

i have downloaded the right realtek drivers, and made sure to switch between generic and others,
finally i did an audio test from the epsa(pre assessment tests)  and no sound,
after i removed the speakers and reinstalled to check shaky connection still no sound.

i am at my wits end and can't access any info to help me, so  some help is greatly needed thank you 

Answer:inspiron 15 3542 no audio sound headphones and speakers, drivers ok

dejibytefinally i did an audio test from the epsa(pre assessment tests)  and no sound,
Hello. Failure of the ePSA audio test means hardware failure -- probably just a coincidence about formatting. The ePSA tests do not have anything to do with Windows -- would work even with no operating system on the laptop.
dejibyteafter i removed the speakers and reinstalled to check shaky connection still no sound.
The fact that no audio through headphones either means there is more wrong than the speakers. If the audio chip were functioning correctly, should hear through headphones even if speakers were dead. If the laptop is still under warranty, contact tech support.
If not under warranty, you can still get audio through headphones or external speakers by getting an inexpensive usb audio jack. A usb jack has its own self-contained audio chip and does not use the one on the motherboard. The only drawback is that a usb jack cannot play through the laptop's internal speakers.

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i had to format my hard disk after having an unmountable disk error, and reinstall win 10
after installation my sound stopped working 

i installed realtek drivers, switched to generic and back still no sound even tho in playback devices it shows that sound is coming through
i did a epsa audio test from bios and recieved no sound 
i opened up the laptop to disconnect and reconnect the speakers but still no sound 
also my left speaker had stopped working before re installation, and the audio jack has a bit broken off exposing the metal stick(i dont know maybe this is a problem)

pls i'm at my wits end as ive searched for all information and they not working, i would appreciate any information i can get, thanks in advance for any help, its also hard to get help as i live in west africa, also i'm a student can't afford to change laptop over sound

Answer:inspiron 15 3542 no audio sound headphones and speakers, drivers ok

Hello. I replied to your other post yesterday.
dejibytealso my left speaker had stopped working before re installation, and the audio jack has a bit broken off exposing the metal stick(i dont know maybe this is a problem)
That information wasn't in your first thread. That might be why there is no audio through the headphone jack.

In light of this additional information, it is possible that you have 2 issues: broken headphone jack, and an interruption in the audio signal to the speakers. I understand that you reseated the speakers, but the ePSA test proves that the signal is still not getting through, or they have failed.
If the laptop is no longer under warranty, all I can suggest is that reseat the speaker cable again.
As for the headphones, I don't think that the Inspiron 3542 has a jack circuit board, so your best option may be to get a usb audio jack. It only costs a few dollars on Amazon. Don't know about the availability in your area.

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Hello, I am new here. I have an HP Pavilion entertainment laptop. Everything was functioning just fine. Then, windows update happened. It was a critical update that cannot be undone. I performed the update. Immediately after all of the preinstaled HP software quit working. I fought and fought and I have most of it working again but all of it is very buggy and crashes a lot. HP Help and support and HP health no longer work. I had to install the vista versions and I run them in compatibility mode. They still don't work rite. Another critical update was released and then my internet port on the side stopped working. My laptop cannot connect to the internet through it but will via wireless. In the hardware manager my internet card shows up as the driver failing to load. It is Realtek PCB family controller. Uninstalls and re installs don't work. I even used a registry cleaner (registry first aid) to uninstall it so as to remove all the registry keys. Letting windows try to install the driver fails as does letting the realtek software try. Also, every reinstall just adds a number to the end of it. I am on Realtek (3) now. I need to get this driver to work but it will not. I am not seeing a whole lot about it so I guess this isn't a common problem. Everything else I have works fine so far as I can tell. I also tried using the file browser to hunt down all things realtek related and delete them. Windows just gives me the new hardware box, puts back what I del... Read more

Answer:Wired internet jack not working but wireless works just fine

Run Windows System Restore - choose a restore point prior to the installation of the Windows Update you mentioned -
START | type rstrui

What is the exact model number of the HP laptop - look on the label on the bottom.

Registry cleaners are unnecessary and can cause registry damage -

Regards. . .



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I'm using Windows 10 & about a month ago my AE speakers stopped working but only with my PC, I checked them on my son's PC and they were fine so it was not a problem with the speakers. This happened just after a Windows 10 update. A friend helped me fix this by doing a system restore and that was all good. Now it's happened again, the speaker icon on the taskbar just says 'No Audio Output Device is installed' I ran the troubleshooter and it says 'check audio device' which I've done and the speakers are fine. Then it says 'Hardware changes might not have been detected' Do I have to do another system restore? Have any of you guys had a problem with audio that could be to do with Windows 10?

Answer:Audio not working but speakers are fine

Go into Control Panel/Sound and select Playback Devices. Ensure that the correct device has been selected as the default, probably "speakers"

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I have been having issues with my touchscreen. It was working just fine and then it wasn't. I have done everything I could possibly think of including
-restart the computer
- run troubleshoot on the laptop and through
- reset the computer with files
-reset the computer without files
-checked the BIOS
- reinstall/uninstall the touchscreen driver ( it does not automatically reinstall btw)
-update the driver: it was found that all drivers are up to date on my laptop

Under device manager, the HID compliant touchscreen is greyed out and there is an error code that says "
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer."
I have contacted dell technical support via phone and could not help me. I am a student who goes out of the United states for school. I was told to give them a call back once I was back into the states. I explained this does not help me as I am at school for another 3 months and I need this laptop for school. But all I got was a please call back.
So now I am unsure of what to do. Has anyone had this problem and was successfully able to fix it? Also I am running windows 10, but it came with the laptop.
Please help!

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My control panel is empty. I cannot uninstal anything.
win7 ultimate is my OS. DELL INSPIRON M 4040. Ubuntu.
I did scannow in cmd and some corrupt files are there. It was displayed that details of corrupt stored in CBS.log . Bt I dont know how to access that . Please help me out.

Answer:CONTROL PANEL NOT WORKING.win7ultimate. dell inspiron m 4040 laptop.

Please follow the Windows Update Posting Instructions and post the requested data

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i had to format my hard disk after having an unmountable disk error, and reinstall win 10
after installation my sound stopped working 
specs win 10, i3, realtek sound

i installed realtek drivers, switched to generic and back still no sound even tho in playback devices it shows that sound is coming through
i did a epsa audio test from bios and recieved no sound 
i opened up the laptop to disconnect and reconnect the speakers but still no sound 
also my left speaker had stopped working before re installation, and the audio jack has a bit broken off exposing the metal stick(i dont know maybe this is a problem)

pls i'm at my wits end as ive searched for all information and they not working, i would appreciate any information i can get, thanks in advance for any help, its also hard to get help as i live in west africa, also i'm a student can't afford to change laptop over sound

Answer:inspiron 15 3542 no audio sound headphones and speakers, drivers ok. pls urgent

Hello. This question has been answered in the other two duplicate threads. Please don't start anymore duplicate threads.
This forum is very slow at times. When you post, it might take some time for it to show up.

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I have just done a fresh install from vista to Windows 7 7100. All drivers are installed and working fine but I dont seem to be getting any sound out of my internal laptop speakers.

I plugged in headphones and they work fine, i never had a problem in Vista.

I have install the latest Realtek 223 codecs and still no joy, I'm in the middle of trying some older versions but does anyone else have any ideas?

I'm running:
Windows 7 RC7100
Asus M50Sv
Realtek 223 codec

Not to sure on the accual hardware model.

Answer:Internal speakers not working but headphones are fine

Sounds like an assignment problem;
Realtek HD Changing Jack output reassignments ( FIX )

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ASUS Notebook G60Vx Series

Windows 7 Home Premium 64-bit

Intel(R) WiFi Link 5100 AGN
A few days ago my internet suddenly stopped working. I plugged in the ethernet cord and everything worked fine. Checking the properties in the device manager showed the device was working properly, I also tried resetting it to make sure it was enabled but it did not work.

Upon troubleshooting, the "Windows Network Diagnostic" said the problems was that the Wireless adapter was not turned on. Using the switch on the front of the laptop as well as the function keys does nothing. Usually a graphic pops up showing if the WiFi is on or off, changinging transparent to show the WiFi is disabled. Now when I turn the switch on it always appears transparent, effectively going from off to off

So I know the computer reads both the function keys and the switch on the front but both methods never actually turns the adapter on. I just finished a system restore and nothing has changed

Any help would be greatly appreciated thanks.

Answer:Wifi not working on ASUS laptop, LAN working fine

Maybe the switch or adapter is defective. Some other ideas ...

Do you have an ASUS utility to also turn the wireless on/off? (I have an HP utility on one of my laptops that will individually control the Wi-Fi and Bluetooth if the physical switch is on.)

In Device Manager right click on the adapter - Properties - Advanced tab. Sometimes there is a Property in there that allows turning the adapter on/off.

If the card is easily accessible through a cover on the laptop's bottom remove and carefully and firmly replace the card several times to fix any potential looseness or corrosion problems.

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Hi there.Got back from vacation and went to use my computer, only to find speakers do not work at all, nor the audio jack. Ive checked the settings and all the really obvious stuff, but stil no sound. Any suggestions or ideas of whats wrong or how to fix it? Any help is appreciated. 

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I do not recieve any sound from my laptop. The only device that's enabled is the Digital Audio (S/PDIF), there is no speakers device/icon available for me to select. No sound comes if I play anything with out headphones, and with headphones, still no sound.

Answer:Sound not working, speakers and headphone jack.

Hi graffar and welcome to TSG. Whats the make and model of your laptop? Go into device manager and see if there are any exclamation marks in the sound devices. Let us know. Right click the start orb \ Properties \ taskbar tab \Notification area \ Customize. Make sure Volume is set for "Show Icon and Notifications" Check and see if the sound isn't muted in the control panel.

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Hello, I have a HP ENVY 360 and my Speakers are recognized, Whenever they are supposed to be playing they show activity, the bar fills up green on the Playback Devices, nut my headphone jack and my speakers don't work. I was wondering if maybe this is a hardware problem, and how I could fix at least the headphone jack  Thank you,Lucas.

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hello guys i know i am new here and this is my first post but i just really need help with this problem. so i took off the back of my sony vaio e series because the fan was overheating alot so i wanted to clean it out, so i did. when i put the laptop back together the sound was gone as well as the headphone and mic and usbs jacks. i can connect a usb on the other side through the esata jack and i can hook up and hdmi cable and it plays sound on the tv. i tried uninstalling the driver and reinstalling it and im trying to figure out what the problem is. but the thing is when i install the drivers i still dont have anything for the mic come up or the speakers just digital audio(hdmi) drive. i need ur help cuz im in college and i need this computer to work i only had it for 2 years and this is the first problem ive had. thanks in advance

Answer:speakers and usb jacks and headphone and mic jack not working


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Hey all,
Before begining to explain how it got fixed it, please get to know what was wrong first. Here's the text of the original blog I posted months ago: 

Dear all,                                                             
These (MJU7NHY6) keys in my laptop dell (Inspiron 11-3000 series) keyboard stopped working this May 13. They wouldn’t function unless pressed so hard.
The onscreen keyboard is working fine. I updated the keyboards driver but it didn’t help. I’m sure that no liquid was spilled over the keyboard. Maintenance shops where seem they can’t help. Some said would give it a try but that there’s a chance it may screw up the whole. Please advise what to do. Enclosed is a snapshot of the keys in questions.
I appreciate your advice.

Here's the fix: Please note that I'm not an expert in whatever has to do with laptop and my suggestion here, however crazy it sounds, shouldn't be taken for granted. So, here's how it was fixed. I was carrying my laptop while switched off with the lid closed the other day in hand while heading to my bedroom when the laptop accidentally fell to the ground (some 8-10 feet long).... Read more

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When I open adobe photoshop 5.x, 80% of the time I will get an error message saying 'graphics card driver has stopped working'.  Photoshop will start fine, but it will crash when I try to open any image file.  I am using the stock operation system (windows 8.1) and the latest graphics card driver (according to dell's driver check).  Does anyone what might be the reason?

Answer:graphics card driver has stopped working on a dell inspiron 13 7349 laptop

Hi Wzfoto,
Please open device manager and uninstall all the video drivers and reinstall them from type your service tag and check under drivers and downloads find it my self and see if the issue still persists.

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Hi my laptop's camera is suddenly not working properly, camera image showing as revsere color.
Checkout this result.
I have also tried to uninstall camera from device manager but problem isn't solved yet, still same result.

Asif Soomro

Answer:Dell Inspiron 15 core i3 (Inspiron 3542)

Hi asifsoomro,
Have you tried using any other application like Skype to see if the webcam is working fine there? When was the last time webcam worked without any problem? Are you facing any other display issues on the laptop?
Please refer based on the operating system installed follow the steps and let us know the results.

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I've had this problem for a few weeks now and haven't been able to solve it. When I play audio from any source, the sound is distorted and fuzzy. Sometimes when I restart the laptop then the audio plays as normal for a while, until I pause a video or load a new page and then the problem starts again. However, even when this happens, the audio is still perfectly fine if I play it through headphones.I have seen that there have been a few audio problems with notebooks and I've followed the recommended steps and installed the updated audio drivers but nothing has worked so far.Any help would be appreciated. Thanks.

Answer:Distorted audio from speakers/ headphones working fine

Hi, Try the Realtek HD Audio driver on the link below. Regards, DP-K

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Hello, I'm Artekis. A year ago, sevenforums helped solved my BSOD problem! Now I'm back for help on audio problems.

I recently noticed that the front audio ports of my Windows 7 PC do not work properly. I plugged in both speakers and my headset, and the right side of the speakers do not work as well as the right side of the headset cups.

The back audio ports work perfectly fine for both my headset and speakers. As a result, I can safely say that it's a problem with my front audio ports.

According to the Sound tab, I have VIA HD Audio, which is integrated audio on my ASUS motherboard. There also seems to be NVIDIA High Definition Audio in the sound controllers section of the device manager. According to some people on Sevenforums, it's used if you want to use a HDMI cable to connect audio from my PC to the TV? Is this correct?

So what should I do to get my front audio ports to work? I will gladly provide any information that can help solve my problem.


Edit: Just a little update, but the front audio panel worked perfectly fine from both cups of my headset for a couple of seconds after I restarted my computer. But it quickly switched back to the left cup working only. However, the mic jack in the front doesn't work at all.

Answer:Front Audio Jack, right sided speakers/cup not working

Check the front panel connection on the motherboard. Reseat the connection (unplug and then plug back in).
The front panel headphone jack may have developed a problem, which is not uncommon.

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ok i can give a more detailed erm specs of my computer if needed but for the moment i dont know if it will be needed. I own a Hp desktop pc, my headphones have been working fine and i know its not the headphone jack(my computer is less then a year and i take good care of it externally). So im listening to my music as normal, leave to do something i come back and my headphones have stopped working, my speakers work fine but my headphones dont, i tried updating my drivers(at least i believe i tried, if you think it is, then please tell me how to check). Ive run into this problem before but im not to sure, please can anyone help?

Answer:Headphone jack randomly stops working, speakers do, help?

Do you have another set of headphones you could try as these may be the problem not the headphone jack? Also, do the headphones still work with an mp3 player?

1 more replies
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That happened some weeks ago, no software or hardware changes were made prior to speakers gone mute. The other day however speakers were back from malfunction and operative again 100% - for no apparent reason, but as soon i plugged headphone jack in and out - they were gone again!?!? Is there a catch or something that i'm doing wrong!?!? I've tried: removing and reinstalling sound card drivers (no success), different OS (no success), checked headphone jack for foreign objects (found nothing, it looks ok in comparison to other jack (microphone)). No warranty on this machine (expired). Any suggestions??? Thanks in advance.

Answer:T400 speakers not working - headphone jack functional?!?

Hi jeronomije,
Welcome to the forum,
please get in touch with the Contact support team with the below details

Note: Customers in some areas may need to incur some charges when calling the numbers below. We cannot guarantee that this information is up to date since rates and calling plans of telephone operators may vary significantly over time.

Country or RegionProductLanguageTelephone numberHours of operation

IDEA-branded andB, C, E, G, H, K, N, Q, V, Y Series Products
+381-21-489-1533 (Novi Sad) +381-11-309-3111 (Belgrade)
8AM - 4PM Monday - Friday

hope the information helps

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I purchase this Dell Inspiron 15 5000 Series 15.6 Inch Laptop last December and it was great to allow me to interchange the use of touch screen and keyboard with mouse. Suddenly a couple weeks ago, the keyboard and mouse were not recognized by the system when I turned on the laptop. I got the touch screen working but I need to use keyboard and mouse most. Any advice on how to fix it?
Many thanks! Jade.

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can this ram be fitted in my dell inspiron 3542 laptop: all of these are manufactured by Hyperx.
Impact SODIMM - 8GB Module - DDR3L 2133MHz CL11 SODIMM
Impact SODIMM - 8GB Module - DDR3L 1866MHz CL11 SODIMM

Impact SODIMM - 8GB Module - DDR3L 1600MHz CL9 SODIMM

Answer:dell inspiron 3542 ram

There's no point in using the faster RAM - DDR3L-1600-CL11 RAM is fine.  As for compatibility you'll have to ask Kingston.   The RAM they sell for Dell systems is usually fine - but it's not HyperX;  the part numbers begin with KTD.

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Question: Dell Inspiron 3542

Windows updates couldn't find them.

Windows 10 Pro 64-bit (10.0, Build 10586)

Screenshot of outdated drivers:

Answer:Dell Inspiron 3542

You may need to get these drivers directly from the DELL website:

1 more replies
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Question: Dell inspiron 3542

Hi, I have a Dell inspiron 3542 running Windows 8.1, and I want to upgrade it to Windows 10. Are there any model-specific problems I can expect, as in anything specific with this laptop type? If so, how can I avoid them before upgrading?

Answer:Dell inspiron 3542

Inspiron 3542 is Windows 10 compatible. It should not cause any problem after the upgradation.

I would suggest you to get the drivers before the upgradation. Get the LAN, WiFi, video and touchpad drivers, save them externally and go for the upgrade.
After the upgradation is complete, apply the drivers.

Product Support | Dell US

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Question: Dell Inspiron 3542

Windows updates couldn't find them.

Windows 10 Pro 64-bit (10.0, Build 10586)

Screenshot of outdated drivers:

Answer:Dell Inspiron 3542

You may need to get these drivers directly from the DELL website:

1 more replies
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Question: Dell Inspiron 3542

Which screwdriver should be used for removing chassis of Dell Inspiron 3542 for replacing the ram?

Answer:Dell Inspiron 3542

Please help me fasttt! Please please

1 more replies
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Hi there, Bought new SSD, was not working, upgraded BIOS to newest 1.40 version. SSD working just fine. But now I noticed my keyboard light (fn + page up) is not working. Was fine before. Anyone else having this issue?Another issue: laptop speakers are not working. The line out (connected headphones) is working fine. My idea was to report this problem to lenovo tech staff but I wasn't able to find a way to do it online (only phone service). cheers. --Lenovo ThinkPad X201 3323-8TG

Answer:X201 problems after BIOS upgrade (keyboard light not working, laptop speakers not working)

Hello Infro!
Welcome to the Support Forums. I can imagine your frustration. I looked at the Driver Matrix for your X201 and it looks like there have been some other updates released recently. I am not sure of your operating system, so you may need to verify they are correct, but all are listed above in the driver matrix.
Check to see if you have the current version of these drivers:
Hotkey Features Integration 
Lenovo Power Management for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP (32-bit, 64-bit)
Also check for Power Manager Patches
Solid State Drive firmware update utility
Let me know if you have any questions and if everything is updated.

Thank you for being a part of the Lenovo Family,Catie--------------------------------------------------------------------------------Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Donate KUDOS and Click "Accepted Solution"

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Hi there,
When changing volume speakers sometimes work for 1 second or a fewand then switch off. The mixer of windows still shows the level meter going up with sounds but I can not hear anything.
X201 - Win 7
Thank you
message edited/subject edited and moved to the thinkpad board


Go to Solution.

Answer:Speakers stop working after a couple of minutes but the headphones are fine

This has been solved. It was some broken hardware component regarding some sound-related daughtercard that had to be replaced. 

1 more replies
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Recently, while playing unreal tournament, I realize there was no sound coming out of the speaker once I unplugged my headphones. I restarted thinking that it would fix the problem, but that didn't help, so I decided to uninstall and reinstall the sound driver from realtek, no good either. Finally I deicided to reformat my computer using the recovery partition. Reassuring myself that this will definitely solve the problem I was shock and confuse as to why no sound came out of the speaker after the recovery. After going to the Realtek sound control panel I realize that the computer thinks or detected that a headphone was plugged in when clearly it wasn't. The sound does work with the headphone in and I am sure the speaker is not damaged because the POST sound, "boommmmm", comes during bootup. I really don't understand what is going on, and I already reformatted the harddrive 2 times.

I have read that the problem can be temporarily solve by replacing the motherboard, but after about a week or two, the same problem will arise. I have also read that other brands including HP, DELL and Sony has similar problems.

I can live without the speakers but I am not sure if further problems will persist with this laptop, since its only been month that I have purchased it.

Thanks for many reply/help.

Answer:Asus G1S speakers not working (stuck in headphone jack mode)

Just some real quick ideas

Speakers plugged into power outlet and on
Speakers plugged into back jack securely
(actually if you heard the startup booom sound, then they must be)

Sound volume up on speaker
Sound volume up on Windows
Sound volume up in the game that you are using
(That might be it)

If you play a song (through Windows media player) can you hear it ?
If so this must be an in game setting (ie mute sound) Please check all settings in the game.

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Once I plug my headphones in or my hearing aids bluetooth device in, it all goes south. The internal speakers continue to work as does the bluetooth, but nothing is coming out of the headphones. Since I was once in IT, this problem is unique to the jack itself. Either the jack lifted up or was pushed back and never properly tested. The hook, I just received this computer 3 weeks ago to replace a faulty HDMI out port. I was told that there would be an open ticket so if I had any problems with this computer it would be attended to. Unfortunately, that is not the case. 

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Which one of these to buy? Dell Inspiron 3542(core i5(4th gen),4 gb ram) vs Lenovo g50-80(core i5(5th gen),4gb ram). Dell is slightly costlier but i don't mind if thats worth the money. The things which bother me to go for this dell is the maximum ram supported is 8gb as opposed to 16gb in lenovo and the processor generation 4 rather than 5th gen in lenovo. Do they matter much? I am gonna use this for development and confused to select one. Are Lenovo laptops good enough as Dell? Do they last long?

Answer:Dell Inspiron 3542 vs Lenovo g50-80

I deleted your duplicate thread. No need to post the same question more than once (regardless of the subject title)

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Can someone please tell which RAM will work and set perfectly for DELL Inspiron 3542 Core i7 4th Gen Laptop. (Already has 4GB installed in it)

I want to buy from FlipKart(Because of Cash on delivery) Can someplace please look up FlipKart and suggest me the right RAM??

If you find from also fine. As long as it's Cash on delivery. (If no COD, then also let me know.(


Answer:Buying 4GB RAM for DELL Inspiron 3542

I've always used---

Welcome to Crucial USA

to find my RAM upgrades.

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Dear sir,

After update Window 10 pro 32 bit  touchpad not working.
And also not found driver for window 10 32 bit.
Also try to installed window 8.1 driver but not work.
kindly help us to solved touchpad issue on dell inspiron 3542 windows 10 pro 32 bit OS.
we are waiting for your reply.

Answer:dell inspiron 3542 window 10 pro 32 bit

Why 32 Bit?

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My Dell Inspiron 3542 power off When Booting, Sometimes on Desktop, Sometimes on BIOS.I Checked Power Adapter, Battery, RAM & Hard Disk. They Working Fine.

Answer:Dell Inspiron 3542 power off

Thank you for writing to us!
Kindly check if the system comes up to the Dell Logo and if it does kindly follow the steps :
1- boot into safe mode with networking 
2- run diagnostics on the systems to check if there are hard ware issues.
3- release flee power and check if the system boots 
Kindly private message the service tag and email address.

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I turned on my computer this morning and have the following error

"Internal Hard drive not found to resolve this issue try to reseat the drive.
"No Bootable devices--Strike F1 to retry boot, F2 to enter setup menu, F5 for PSA"

I removed and reseated the HDD. I'm getting the same error.
According to the BIOS setup I have a "Fixed HDD Toshiba MQ01ABF050 (500 GB)"
According to the F5 PSA for Hard Drive 0 "ePSA 4236.5 Success All tests passed"
Service Tag <removed>
If I go to the setup and change the boot option to "Legacy" from "UEFI" and boot from a USB recovery disk Chkdsk /f finds no problems. Diskpart shows 4 partitions.

I tried to recover the OS from the USB recovery drive and at 99% comes up with an error. "There was a problem resetting your PC" I'm back to the original problem.
Computer Originally came with Windows 8 and was upgraded to 10.
I am currently downloading Windows 10 via microsoft's media creation tool and will do a diskpart /clean and clean install.
I assume this is a BIOS problem since Bios detects it, PSA passes, then appears bootstrap or something does not work. I also can not access partition 4 the recovery partition.
Dell what should I do?

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I just upgraded my Inspiron 3542 to Windows 10 Home Single Language edition. I installed all the drivers from the dell Drivers and Downloads website. I am having a problem with playing YouTube videos. Whenever I increase or decrease the volume using the built in volume keys the video keeps starting from 00:00 minutes. And whenever I push the seek to some midway of the video it gives me a blue rectangle line on the seek. Please help me . I am using Google Chrome with the latest update.

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On pressing the power button, the keyboard and Power LED lights blink once but laptop does not boot. Keeping the power button pressed for a few seconds makes these lights blink continuously but laptop does not switch on. Power LED light does not glow when AC adapter is connected and switched on. Have removed the battery/adapter, pressed the power button for 60-sec. Tried Fn+Power button. Nothing seems to work. Tried another Dell adapter, without any success. Is it a power-related failure?

Answer:Dell Inspiron 3542 not powering on

Could be, but even if it is, it's the mainboard that has failed.

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Currently I am using Following Ram Configuration in my laptop
I want to upgrade it to 8 GB. I guess I have single slot & maximum limit is 8 GB.
Can anyone tell me how much will it cost? and where do u have service center in Kolkata, India?

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I am having a serious problem on my dell inspiron 3542. whenever i click refresh on the desktop it refreshes but the top left icon gets clicked always. and when i hover the mouse cursor over the icons it immediately gives the information about it even though when normal it takes some time to give information. Also, whenever i type number 8 from the numpad the mouse cursor shifts automatically to extreme left of that sentence or word. also when i scroll from top to bottom, it won't let me scroll down.
I even reset the laptop but i kept the personal files and installed windows again. But it didn't solve the problem.
Please help me fast. I am experiencing this problem from the past 4 days. I am running Windows 10 Pro build 1703 64bit with all latest updates and 4GB ram core i5 4210u.

Answer:Dell Inspiron 3542 problem

Is this using the touchpad, or with an external mouse?

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Hi. My Dell Inspiron 3542 isn't starting up properly. Its more like its continuously restarting on its own.
Yesterday night it was working perfectly. I either shut down or hibernated my system. But today morning when I tried to turn on my system it started causing problems.
When I press the power button the power LED blinks white for about 1 second, then turns off for about 4 seconds, then repeats the cycle endlessly. Alongside, the keyboard back-light is also lighting up (low brightness) for about 1 second then turns off for about 4 second, then repeats the cycle endlessly. There aren't any other signs of life, nor is there any error display or beeping sound.
Please help.

Answer:Dell Inspiron 3542 not starting up

Thank you for writing to us!
Kindly check if the system boots is safe mode with networking and if the system does then try system restore which help .
If that doesnt work kindly update the BIOS update and also run extended diagnostics on the system .
Kindly private message the service tag and email address.

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When I tell it to shutdown it will shut off and immediately come back on.  I have checked of driver updates and am current for all updates.

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The sound in my L650 just stopped working all of a sudden. It was ok, and then nothing.

When plugging headphones, I only hear a crackling sound, that keeps the same volume regardless of system volume being 100% or mute.
I have no other way of testing sound output (neither hdmi cables or USB speakers).

Nothing was installed recently. Drivers are up to date. Restart didn't solve it. Uninstalling and reinstalling sound controller either.

All seems fine on the processing part (equalizer and sound bars move).

Could it be something got physically detached/unplugged/broken inside?


Answer:Sattelite L650 speakers and sound jack output stopped working

It was a mechanical problem all-right.

*I've just put it in the backpack and moved around, now it works again* (remember that 3-4 restarts did nothing).

So now I just have to open it up to figure it out...

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Sometimes this happen,  When I unplug my headphones from the audio jack tha speakers stop working, then I have to log off to make them work. Anyone knows what can I do?

Answer:y460p - speakers stop working when I unplug a device from the audio jack

i'm not sure but try to re-install/update sound drivers first.

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The computer stopped seeing the adapter and will not run on electricity.  Will only run on the battery.  I take the battery out and it dies immediately.  I replaced the power jack and the computer still won't run on electricity.  Only the battery.  I've unplugged the adapter long enough for the led to go out and still won't book with only the power adapter plugged in.  It's not the adapter because that adapter works on another computer which is how I charge the battery on my 1545.  What else should I do?

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