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Toshiba Satellite Z30 - touchpad issue

Question: Toshiba Satellite Z30 - touchpad issue

The mouse, out of nowhere, starts to go to the right or to the left and there is nothing to do to remove it from the place. Sometimes it stops and others doesn't. This problem prevents us from working. It has nothing to do with the mouse (we tried several) or with docking station because it happens without the docking station.

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Preferred Solution: Toshiba Satellite Z30 - touchpad issue

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can someone please help me out, my touch pad was working fine last week, however when logging back into my machine the device would not work. I have located the device under hidden devices in device manager.

I have attempted to reinstall the drivers but keep getting the error message of the device may not be available, or some drivers may be missing. Any help that can be provided with this issue would be greatly appreciated.

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on my admin account the touchpad freezes, but when i use the keyboard to go to the shut down page i am able to use the guest account without the mouse freezing. i contacted customer support and they said it was a software problem.

Answer:Toshiba satellite c55 a touchpad

what windows version, and then we can move to the correct OS forum

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Inherited a TOSHIBA SATELLITE laptop computer (2008 vintage) from my daughter. It had VISTA on it and an old version of IE. Would not update IE saying it was 'not computable with OS'. So I installed w-7 allowing the 'C' system partition to be overwritten; then installed SP-1 update. Works fine now, except I need to update the touchpad driver. Synaptics was original driver but was erased on the w-7 install. Tried to see if the available download for VISTA from Synaptics might work but it will not install.
The touchpad as it functions from the W-7/SP-1 is pretty sad in my way of thinking. Is there a program or driver I might install to improve it to something similar to as-it-was or maybe better?

Answer:Toshiba Satellite touchpad driver?

Have you tried here?

Synaptics Drivers

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I have a Toshiba Satellite L305d S394 that had the Vista virus on it when I purchased it one year ago. I scratched the original OS and installed W7 on it and found immediate relief. The only problem I am having is that the touchpad is way too touchy. I will be typing in one window and the cursor will jump, of its own volition, to another place in the document, to another window, or will bring up some menu option (like delete!!!!!)

I have read the Toshiba website, as well as a few other sites that I found googling but seem to get doublespeak about this problem.

Is there any way to find a file that is only a driver for the touchpad? I kept getting directed to a master "help you upgrade to 7" file, and I was afraid that if I used it I might take out all of my data files.

Answer:Touchy touchpad on my toshiba satellite

I know exactly what you are going through, I was fighing with it myself with a linux install. finally got it fixed.

there should be touchpad settings in your control panel. it may be under the mouse settings or its own. just turn off the tap feature.

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Hello all,

I have a Toshiba Satellite L300-1AP that has problems in the touchpad area. I've replaced the touchpad itself and refreshed the drivers but the problem remains.

Sometimes there is no response at all, at other times it just moves the mouse pointer extremely slowly and erratically. When the first problem occurred I attached a USB mouse which worked fine. On subsequent attempts the mouse is not recognised at all, on any port. I've adjusted the sensitivity via control panel (Win7) but there is little difference in behaviour. I'm also aware of the Fn+F9 switch.

I suspect the thing is destined for scrap. Any suggestions as to how to rescue it would be gratefully received.

Thanks for your time,

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On a Toshiba Satellite the touchpad is all together with the laptop cover and to fix it
I think I have to replace the whole cover to fix the touchpad, unless there is a way
to remove the touchpad board and replace that board, is there ?

Answer:Touchpad on toshiba satellite L305D, Help!

Look at these links.

Up to step 8 shows how to remove the cover.
How to remove LCD screen and replace video cable in Toshiba Satellite L305 and L305D laptop

Here is the touchpad


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To start off, I seen another thread about the TouchPad not working but this is a slightly different situation.. First off, it's a really new computer and I'm dual booting windows 10 and linux. Anyways, the TouchPad only works in windows but it randomly stops working every once in a while and I have to go into the mouse settings and re-enable it but what I thought was really weird is that when I go to the efi firmware settings, it doesn't work either.. The mouse cursor is stuck on the left side of the screen and i have to use the keyboard to navigate, even a Bluetooth mouse won't work there.. That tells me that is not a windows issue but that also tells me that is not a hardware issue either because it works in windows when i enable it in the settings.. I also have to use the bluetooth mouse for linux as it doesn't work at all.. I'm not a noob by no means, i fix pc's for a living and i usually have some kind of idea on how to fix issues but this one, i have no idea.. Any help would be great! Thanks!

Sent from my SGH-M919N using Tapatalk

Answer:Toshiba Satellite TouchPad not working

Did u try putting your USB mouse in another USB slot?
Does your mouse even turn on?

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had disabled touch pad on my toshiba satellite whilst using windows vista,upgraded it to windows 7,then touchpad no longer works even though windows 7 recognizes it as enabled and working shall i fix it ?Please Assist,

Answer:toshiba satellite touchpad (mouse)

Select your model info here..........
Then check for a touchpad driver,download and install it.
Probably a synaptic touchpad driver.
The laptop model should be on the bottom of the laptop.

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Hey all!

I upgraded my laptop with Vista to Windows 7 Professional and ever since then I cannot get access to the touchpad settings at all. I want to turn off the tapping and turn on the scrolling. I have tried installing and uninstalling the device as well as the new the new driver for my symantics touchpad from the symantics website and the recommended driver from the toshiba site but neither has worked.

When I go into device properties and go to change settings the only options I have are to specify the actions the two buttons have.

Totally absolutely should have been an easy fix.

Any suggestions?


Answer:Solved: Toshiba Satellite A200 touchpad

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I have been using both the touchpad and usb mouse together successfully for many months then first the touchpad stopped responding then 30 minutes later the pad buttons quit working.

I have been in control panel and made sure the touchpad is turned on, tried it with the mouse unplugged, nada.

Any ideas?

Toshiba Satellite M-100 1111e


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I can't use touchpad after install windows7 on my satellite m100
In device manager it shows "PS/2 Compatible Mouse"
my part no. is PSMADL-00V00F
how can i solve the problem?


Answer:toshiba satellite m100 touchpad problem

Try this touchpad driver, if it doesn't work, let me know, either way really.

Model Content Page

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working on a laptop that I removed a stack of viruses from. The laptop is running fine with a USB mouse but I would like to get the touchpad working as well. My problem is that the friend's son had the laptop: I know for sure that he filled it full of porn and viruses (which I removed) BUT he wont admit to having physically damaged the touchpad. I've googled all the forums, been on the Tosh site and reinstall driver about ten times, applied SP3, checked BIOS, toggled Fn-F9 ... but I still cant get the touchpad to

There's nothing in the BIOS and Toshiba diagnostics tests everything bar the touchpad. Does anybody have any suggestions as to something else that I could boot to that will tell me if there is a hardware fault?


Answer:Touchpad not detected on Toshiba Satellite A60 (PSA60E)

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I have a Toshiba Satellite E205, Win 7. A small icon with a picture of the touchpad keeps appearing in the middle of my screen, quickly followed by a similar one, but with a red circle. The mouse or touchpad then freezes briefly. By looking in Task Manager, Processes, I see that this is accompanied by the appearance of touchpadED.exe, which then disappears from processes. I think it started when I unplugged a USB hub with mouse and keyboard from my computer while it was still on. I removed and reinstalled the Synaptics Touchpad driver from Toshiba, ran virus scan and malware software, and cannot stop the process in Task Manager. How can I get rid of this problem??

Answer:Toshiba Satellite E205 touchpad issues

Try installing this: It may fail since Toshiba has very bad support for drivers coming from manufacturers.

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The touchpad on my toshiba was not working. I uninstalled the driver after reading some posts. Then I deleted the device. Clearly not my best moment. Now when I go to the start menu I can find the driver, but the device has been removed. Is there a way to reinstall it? I am using Windows 10 and I'm not computer wise....obviously. Thanks for the assistance.

Answer:Toshiba Satellite C55t-A5222 Touchpad how to reinstall

Toshiba Satellite C55T-A5222 Laptop (PSCF6U-01T00D) - originally came with Windows 8 64-bit

If it's now running Windows 10 64-bit, select that Windows version for the operating system, then select the "Drivers & Updates" tab, then select "Keyboard and touchpad", then select and download the driver.

After it's been downloaded and saved, close all open windows first, then install it.


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I went to use my laptop today, and I discovered that the touchpad has stopped working. In fact, I was unable to even get past the sign-on screen, and if it weren't for the fact that I got a mouse arrow with a plug-in USB mouse, the laptop would be completely dead to me.

My son uses the laptop for Minecraft gaming, but I don't think that has anything to do with this. Even a reboot didn't change anything. I wonder if a Windows update screwed something up (again)? I'm at a loss. I'm not always where I can set up a physical mouse to use - and frankly I don't want to have to.

Any suggestions?

Answer:My Toshiba Satellite touchpad suddenly stopped working

Found the solution. When I pressed the F5 button (not Fn + F5), I got a popup that said "touchpad disabled." When I pressed it again, it said "touchpad enabled." I unplugged my USB mouse and tried again, and it's now working. What a screwed up design that allows a user to accidentally disable one's touchpad with an accidental press of the F5 key. Then you have to research the problem before figuring out the problem. Someone in the Toshiba laptop design department should be fired.

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Swapped motherboard in this laptop because the old one had died. After plugging everything in and double checking all of my connections, here are the symptoms I am having now:

When the machine boots to windows I have no keyboard or touch pad. I have keyboard function at post long enough for me to hit f2 and get to the CMOS settings, after that I lose keyboard, except for using the function key and f4 to change monitors,

On boot up I can turn number lock on and then nothing again. I have tried resetting the CMOS, o have tried pulling all the cards like wireless and modem, tried different sticks of ram and even pulling the hard drive. If you have any thoughts or have seen this before please clue me in,



Answer:Toshiba Satellite L505 keyboard and touchpad not working.

What prompted the mobo replacement?

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Hello all,

I own a Toshiba P30-135.

I experience TOUCHPAD temporary freezes from time to time.

During freeze the mouse cursor cannot be moved for 30 seconds to a couple of minutes.

Freeze occurs randomly, at least once a week, often once every day.

The last available driver on the Toshiba site is installed.

The software installation is clean without suspect software, spyware and viruses (I'm a specialist of IT security)

I read on the web two different stories :

1. it is due to an electrostatic problem, and it is required to change the top cover on some models. However on mine the display had to be changed recently by Toshiba maintenance and they changed the top cover, too, (which was corroded by sweat). The problem occured before mantenance and still after maintenance.

2. It is a "normal" process whereby the software readjusts mouse settings. I never found anything from Toshiba about this. However I never saw any PC from any brand freeze for minutes before, and I do not find this normal as it can freeze during critical phases.

Does anyone have information about this issue ? and / or any information on how to disable the "auto-adjust" feature if it is true and consequences ? Any standard driver able to replace without the feature ?

Many thanks !

Answer:Ramdom freeze of Toshiba ALPS touchpad on Satellite P30-135


I?ve got the same problem like you sometimes on my machine (Tecra S5). Since I am using often the touchpad it occurs during work and it?s very annoying.

What I?ve found out was that since my hands are sweating when I am typing some longer docs, the sweat adheres on the surface of the pad and generates some kind of layer which prevents the pad to get the "touch" from my fingers.
After cleaning the touchpad gently with some non-aggressiv kitchen cleaner, it works like a charm and stops blocking for some weeks till it?s starts over again. I think humans cannot disable sweating like a background process under windows. Would be interesting if you could check this, clean your pad and report if the pad works after cleaning it.
Thats also sometimes a good reason to clean the whole machine periodically from sweat, debris and dust. (Don?t forget the ventilation holes from the cooling system ;) )
It?s like cleaning your apartment, just keeping it clean and preventing some bigger SH**. :)


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Its wierd, I disabled it in the mouse menu and still works - which I want it not to obviously.

Answer:How to disable/turn off touchpad on toshiba satellite laptop

Why worry about it? If you have a secondary pointing device, just use it and ignore the touchpad.

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When I have the touchpad enabled the cursor jumps around the screen when I'm typing somthing causing me grief. It also has minimized the current browser I'm in, not always but has happened.

When I disable it and connect my Logitech wheel mouse (which I'v used for 2+ years) the problem disappears but I can't highlight/select things properly. For example, normally when I double click on a word it highlights but it doesn't do that anymore. Or when I try to select a a few words it selects the entire sentence or parts of it. I have to use the shift and arrow key. Also using the vertical scroll gives me a problem as well.

I downloaded and installed the current mouse drivers, changed the USB the mouse connects to...nothing. I'm using XP Home version (i've only used the pro version before).

Any ideas? Thanks in advance

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Other than that, mouse works fine with moving and clicking

Answer:Toshiba Satellite touchpad doesn't work at startup

Try this. Turn computer off. Remove all attachments and the battery. Press power button for 15 seconds. Replace power connection and battery. Start Computer and press F2 at the Toshiba splash screen to get into Setup. Press F9 to reset defaults. Press F10 to save changes and exit and answer yes to complete. Computer will restart.

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Hi I'm trying to fix my mother's laptop. It has an interesting problem that I've never seen

Whenever the laptop is unplugged from AC power, the touchpad works just fine with no problems. But whenever it is plugged into AC power it stops working all the time except a few rare occasions it does.

I've already tried re-installing the driver for the touchpad but it didn't work at all.

Any suggestions?

Answer:Toshiba Satellite M45 S269 laptop Touchpad problem

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I am disappointed with the ALPS touchpad driver which Tosihba provides for my laptop and have tried Synaptics' drivers but they do not seem to be compatible (Scrolling does not work).

The issue with the ALPS touchpad driver is that it does not support continuous scrolling, which is a must-have in my opinion.

Are there by any chance any alternative drivers which at least support continuous scrolling and are compatible with my laptop?

I've googled alot, but to no avail...

Thanks in advance - Brutality

Answer:Alternative touchpad driver for Toshiba Satellite Pro S500-14M?


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hey all, i'm typing from a keyboard-only laptop that i'm fixing for a friend. it's got a standard touchpad and mouse buttons, but they dpn't work. iver tried updating the drivers, uninstalling, etc to no avail. the driver status is always 'the device could not start' leading me to believe that the touchpad's hardware has burned out, but would this explain a USB mouse not working? it's a kensington USB mouse, and i dont know the model right now.. it has all supposedly worked before but now it doesnt. everything on the laptop seems to be in perfect working order... LCD screen, sound, wireless, speed,'s a windows xp sp2 with pentium 4.
any help would be appreciated..

Answer:Toshiba Satellite A45-S250 touchpad/mouse NOT working


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Hi there,

Im having problems with my Toshiba Satellite Pro A200 Touchpad. It was fine until when i was walking down the stairs and accidently dropped it. The hard drive had to be replaced and the touchpad wansn't working. I've tried to diagnose the problem by checking device manager updating driver's etc. And ive narrowed it down to 2 causes: Damaged motherboard OR the touchpad wire has come loose/off. So as im really good with computers and very good with laptop's i need to disassemble my Laptop to get to the touchpad wire and check it out first. And then i will know if it is the touchpad or the motherboard. And now I have never disassembled a laptop before i have no idea what the process is especially for my medel which i cannot find guides for as it is not a very recent one. Could someone please give instructions on how to disassemble it? I will leave model and other info. about it at the end of this post. I would appreciate links to a guide etc or just simple easy instruction and pictures would be helpful.

Thank you ever so much for reading this wall of text and Thank you if you decide to help me out

Come on Tech Forums Let's see how good you are

Model Name: Satellite Pro A200
Model Number: PSAE1E-00Q002EN

Answer:Toshiba Satellite Pro A200 Laptop Touchpad Issues

Dropping it could have damaged the touchpad itself. Not just the wires.

If it is still under warranty, do not open it. RMA it to Toshiba.

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My touchpad has stopped working. The little mouse light in the top left hand corner is off. When I attach an external mouse the pointer reappears and all is fine, when I remove the mouse the pointer goes away again.

Pressing F5 does not appear to be doing anything.

It has happened a couple of times in the past but a reboot seems to fix it. However this time nothing has fixed it. I have even tried re-installing the TouchPad drivers from Toshiba's website.

Any advice would be gratefully. Thanks.

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I have a Toshiba Satellite A200 running 32 bit Vista, and I used to be able to scroll with the touchpad, however, it doesn't seem to be working any longer. Also, in the synaptics pointing device program, I am unable to configure actions to the left and right buttons. I checked apoint.exe and it seems to be working fine...does anyone know what may be causing this or how to fix it? What should I be reinstalling? It's very annoying and I'd like to be able to scroll without holding the button and dragging. Thanks

Answer:Toshiba Satellite A200 Notebook - Synaptics Touchpad Not Scrolling?

It could be a hardware issue.

I had similar problems w/ notebook - mousepad had to be replaced.

You could try to un-install all drivers in Device Manager then re-boot. Vista will re-install. Also make sure to go to OEM site and get updated driver - if available.

Note that you will lose mouse function completely after un-install. Have USB mouse or b/c familar with CTRL-ALT-DEL that will get you to screen so you can use arrow keys to restart system

Regards. . .



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My webcam suddenly stopped working again...when I try to start Toshiba Web Application - it says 'Web Camera failed to initialize - please check device and restart application or you computer'. This is the second time in a week this has miraculously started working again...but now its stopped and I cant get it to work and from I got my laptop my touch pad has been malfunctioning since the day I got it...just two months ago...the cursor just sticks and refuses to move.... HELP!!!!

Oh....since I changed to AVG Free 2012 from 2011 this has been happening...with the webcam...HELP!!!!

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OK, I was using my Toshiba Satellite, and out of nowhere, the touchpad stops working completely. no buttons work or anything. I've run a virus scan, booted in safe mode, tried rolling back driver, tried updating driver, tried installing driver package from Toshiba... Nothing... Any ideas?

Answer:Toshiba Satellite C55-B5302 touchpad stopped working completely

Obvious question...but...did you hit the button or key combination that disabled the touchpad?

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I hope someone can help me with this weird problem
My laptop is Satellite U405-S2833 with 1.2 GB Core 2 duo.

It came with a Vista home premium operating system, but I later added XP professional to it (Dual booting)
About 10 months ago, the touchpad as well as the 3 USB ports stopped functioning. Two of the ports will not recognize peripherals, but could power the items, while the third was totally redundant. Since then, I have been using an express card USB adapter for attaching an external mouse and other peripherals. The problems were occurring in both operating systems.
Laptop technicians have had a look at it to no avail.

Here comes the weird part: On occasions when I had to repair or install windows, the pad works perfectly, only to stop working after windows has fully installed.

NB: I have updated the BIOS to the latest version (4.0). Windows 7 RC also exhibited the same problem

Answer:Weird touchpad problem with Toshiba Satellite U405-S2833

go to the Toshiba site and get the latest drivers and utilities

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Originally Posted by justinc89

I have a Toshiba Satellite A200 running 32 bit Vista, and I used to be able to scroll with the touchpad, however, it doesn't seem to be working any longer. Also, in the synaptics pointing device program, I am unable to configure actions to the left and right buttons. I checked apoint.exe and it seems to be working fine...does anyone know what may be causing this or how to fix it? What should I be reinstalling? It's very annoying and I'd like to be able to scroll without holding the button and dragging. Thanks

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I have a problem which is driving me to distraction.

Unless I'm staring at the touchpad when I do it, about 60% of the time I try to
left-click with the touchpad, I right-click it by mistake. I'm not sure whether this
is because the touchpad is offset so far to the left compared with the other
laptop I use, a Thinkpad, or what.

Anyway, the only way I think I can carry on using this machine is if I can
somehow change the settings so that wherever I click on the touchpad
it interprets it as a left-clift - I'd be quite happy to use the RH Windows key
to get context menus, etc.

Can I do this and how?

I'm using Win10 Pro 64-bit if that makes any difference.

TIA, Martyn

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I have a Toshiba satellite s855-044 and am having issues with the power. I have looked up on countless forums and have been able to find people with similar issues but not the same. Basically the issue is that it will not turn on sometimes and wont show any symptoms of having power. Here is what i know about it:
1. The issue only comes up when i power off the laptop while it is unplugged.
2. None of the power indicators on the front light up, however when you look at it in a pitch black room it is VERY faintly blinking (indicator for when it is plugged in)
3. It turns back on usually after 10 or so hours of messing around with it. (Pulling plug out and putting it back in. Checking connections inside, etc.)
4. I have 2 batteries as well as 2 power adapters (chargers), trying different combinations of them do not seem to make a difference.
5. I have tried the method of unplugging and removing battery and holding the power button for around a minute, no results from that method.

If anybody could help me out it would be greatly appreciated!

Answer:Toshiba Satellite Issue

Have you checked the actual power jack connector? May be worth replacing it, since it's only a $10 part:
DC Power Jack w Cable Harness Toshiba Satellite S855 043 S855 044 S855 S5290P | eBay

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Hello everyone, I have a Toshiba Satellite P105-S6114 running XP. For the year that I've had it it has run great.  As of lately I haven't been able to use a CD in the DVD-R drive.  The CD tray opens, I put a CD into it, it tries to read it( I see the light turn on and hear the cd spin) but it just stops and won't recognize it.  I try to open it in "My Computer" but it just prompts me to insert a cd into the drive.  I don't know what happened in the past month to make this happen.  The catch is this.....  It will play a DVD just fine.  It recognizes it and plays it right away.  I updated the driver and even deleted the driver and started fresh.  Nothing worked. Has anyone ever heard of this?  Any help would be appreciated.  Thanks

Answer:Toshiba Satellite CD/DVD issue

Could be the particular CD you put in there.However, I once had a gateway laptop need a replacement Drive put in.  Maybe someone else has a better idea.

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I'm having a stange problem with the touchpad of my Toshiba Satellite C70-A-14M.
After a few seconds of the start menu/desktop loading up, the functionality of the touchpad automatically switches from the normal free-moving cursor to only selecting the various tiles/menu bars etc. that are accessible on-screen.

The cursor freezes, but the touchpad and buttons still work, however they are only able to switch between the various objects on the screen that are capable of being selected, vastly reducing the functionality of the laptop.

I have tried the usual trick of turning my laptop off and on again, with no results.
The laptop is about two months old, so there is no new touchpad device driver to which I can upgrade, and I am unable to un- or re-install the existing one.

I have not yet tried a system restore, as I don't want to loose the programmes that I have downloaded and go through the hassle of re-installing them unless there is no other option.

So, what should I do next? Any help and advice would be much appreciated!

Answer:Satellite C70-A-14M - stange issue with the touchpad


I guess you are describing the gesture feature (Modern Touch Pad)

I think you should check this document / workaround how to change some Synaptic touchpad settings.

[How to change the Synaptic touchpad settings in Windows 8?|]

I guess there you would find the settings to enable or disable the gesture feature.

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I have Satellite C55-A-1R8, using Windows 8.1.
The Synaptics touchpad has always given some unpredictable results, whatever setings I have used or cancelled.

For example, it suddeny loses the ability to receive a double click, even though the icon still has 'tap to click' ticked; when I do click it, the cursor flies off into the top right corner of the screen and is difficult to control again.

The buttons continue to work normally, though, But if I sleep or hibernate the computer things are normal again immediately it wakes.
Also, the pad often picks up and moves icons/files without double clicking. I installed the most recent Synaptics driver update, but no change.

However, I am told that the casework on this model is so thin that fingers resting on it below the keyboard can interfere with the touchpad commands, and am beginning to suspect that this might be the reason for some of the odd behaviour.

If it is, can I insulate it with anything to prevent this happening?

Answer:Satellite C55-A-1R8 - Touchpad interference issue

Have you tried to reduce mouse sensitivity?

Since when have you noticed such strange touchpad behaviour? From the first day maybe?

I don't think it is the best solution for you but maybe you should reinstall operating system using original recovery image and test he touchpad functionality with “factory settings”.
If the problem persists it could be some hardware related issue so you can contact nearest Toshiba service provider and ask for help.

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I recently had major problems with my Satellite A200-AH6 PSAE0C notebook after I did a BIOS flash. I brought it in, got it repaired, and everything is running normally.

However, there are 2 problems which I cannot seem to figure out.

The first issue is with the volume control -- the scroll for the volume works fine, but the display bar does not show up on my screen indicating volume level. This is NOT a major issue at all, but I'd like to know if someone knows a solution to it. Maybe a missing .dll?

The 2nd issue (VERY IMPORTANT) is with the touchpad -- the scroll on the right side of it does not work anymore. I cannot find any problem with it, and I compared it to my brother's laptop (exact same kind) and it is identical. I assume there is a missing driver....please, someone help with this issue. It is critical that I can scroll up and down, because using Page Up and Page Down is just too annoying.

Thank you.

Answer:Satellite A200 Touchpad Issue

Well just go to the toshiba drivers section, put your laptop model and look for the touchpad driver and install it to see if then the scroll works. (Don't know if it's the same for all toshiba laptops but if your laptop has the alps or something like that touchpad driver then install that one instead of synaptics)

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Hey Guys,

I've been having an on and off issue with my touchpad for at least a couple of months now. I've tried doing the function +F9 thing with little effect. I also re-downloaded the synaptics driver which seems to make it work for a little while but then it started working only sporadically.

Currently my touchpad works some of the time, if it fails at first pressing Ctrl Alt Del and then Esc seems to make it work for a little while longer but after that it simply stops working. I'm a student and not having a fully functioning laptop is often a great hindrance so any help would be great.



Answer:Satellite Pro C660 - on and off issue with the Touchpad


My first question is: when did you notice this touchpad issue.

I mean, the Sat Pro C660 is an older notebook and if this issue did not appear from first day of purchase, then something has affected the touchpad functionality in the past.

The question is: is there something wrong with software or maybe touchpad module.
I think this can be answered only settings the notebook back to factory state.
If you recover the notebook using Toshiba recover disk, you will get exactly the same state like at the first day of purchase.

If touchpad would still not work properly, well then there is some hardware problem

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Hi everyone!!

I have bought a Satellite P300-15D and I'm experiencing some problems with the touchpad.

I simply turn the pc on and sometimes the touchpad is working, sometimes not.

I tried FN+F9 button's but it simply doesn't work. The touchpad doesn't even appears in the system devices list.

I have search the web and this Toshiba forums support for help, but I haven't found anything related.

Please help me!!

Answer:Touchpad issue on Satellite P300-15D

Sound like a hardware issue which should be checked by a technician or an authorized service provider.

If I were you I would click [here| 000000871], search for the nearest ASP in your country and send my machine to them to fix that.


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Opened my daughter's laptop this morning and it seems like the LCD has "dissolved" in the left bottom of the screen. There's no identation on the screen or any sign of damage. The liquid crystal just seemed "smeared" or something in the corner. Any thoughts? I'm not a technie so sorry if I don't know all the terminology... I purchased this for her for Christmas at Office Depot so it's only a few months old. Please help! Thanks mucho!

Answer:Issue with Toshiba Satellite Screen

The LCD screen could have been damaged by placing a heavy object on the top of the closed laptop or by bumping or dropping. It doesn't take much... The LCD panel might be under warranty. Its worth checking into. Otherwise, it is expensive to replace. They cannot be repaired

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During a software update my laptop lost power and made my computer into a brick, I lost my revovery partition and the back up discs were corrupt.
However with a bit of formatting from 3rd party software I have manage to install an old version of win 8.1 64 bit.
However when I have come to install drivers from the Toshiba website the wifi drivers don't seem to want to play and the wifi hardware is still not recognised.
Does anybody have any info or guidance of what hardware may be installed wifi adaptor wise
Toshiba Satellite C500-A-13G
Part number PSCGWE-02JOOXEN
thanks for any help you can give
G :)

Answer:Toshiba Satellite driver issue help

try click here

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My house-mate recently bought a Toshiba Satellite A60 laptop machine. It appears to have a bit of an issue booting correctly.
On 60-75% of boot attempts the result is an error meesage indicating the driver for the onboard ATI display adapater could not start correctly and that the system will restart. On this second reboot the system invariably starts normally.
Any ideas on what could be the issue? Does this machine require a BIOS update?.. or perhaps it is an issue brought on by the patching of the preinstalled XP home with service pack2.

Any ideas gratefully recieved

Answer:Boot issue with Toshiba Satellite A60

Have you guys looked for a video driver update?

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With my new network now up and running, and all devices talking to each other as they should, I probed about in the (VM supplied) Netgear Superhubs settings and discovered I can change the frequency from 2.4 to 5gz which gets me away from local interference.
My iMac, Ipad iPhone and ATV work perfectly with the setting at 5, but laptop flatly refuses to even see the network. I have a new Draytek wireless router being delivered this week and would like to use the higher setting for all devices without having to go into the admin screen and change back to 2.4 when using the lappy.
Anyone had this issue, or suggest a workaround?

Answer:Toshiba Satellite Pro Wireless Issue

Should have added....Laptop runs Windows 7 64 bit, and the network card is the Atheros with the latest drivers installed.

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Ive had this laptop for a while and it works fine, slower over time of course, but i maintain it well....I have come across an issue. Whenever i browse the internet, its reaalllly slow. Some sites work fine ( such as google or gamespot) but i cant search anything, it takes too long to load. Hotmail doesnt even come up, it jus loads and loads and loads...Ive had a virus and a trojan on my comp, scanned with 4 different programs and got rid of all the bad stuff on there...Seems to be clean, but still having the same issue. Thanks in advance for any advice or ideas

Answer:Toshiba satellite M70-SR6 internet issue


Read the suggestion about going thru our spyware guide in your other post. This will be to ensure that the PC is clean.


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So, the problem started when my dad told me various recharge lights would not come one. Low and behold after opening it up I noticed the Power Pin within the DC housing was not there, in fact it dropped directly into my hand while I was opening it... So after a great deal of experimentation in trying to fix it... I have given up, if I jiggle it for a little while the lights will come on for a second... Please look at diagram for what I believe is accurate~

The connector just behind the housing... is that a ground? my limited knowledge on, on-board circuitry prevents me from repairing this myself.


Answer:Toshiba Satellite A75-S209 DC Issue

if you can visually seek the break, then you know where it should connect in order to repair it. You need not know the polarity. But I don't recommend repairing this yourself unless you are good with a soldering iron. Take it to a shop.

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I have a sound "problem".
I'll try to explain.
2 days ago i formatted my notebook and install all drivers that here on the toshiba site, but my sound is different.

I play counter strike and the som on game, on youtube, etc, seems different with echo.
I have the same notebook, same drivers, same headphones, same windows (8.1).

Best regards.

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I have a toshiba Satellite L855-10P and my webcam was working fine until today when, during a skype video conference, it started showing black lines a bit like static and the quality decreased significantly. I used the webcam application to check if it wasn't an internet issue and the same problem occurred.

I restarted the computer and removed the protective plastic from the webcam and nothing changed. It's a brand new laptop, it's only 2 months old. Is there anything I can do to find out the nature of this problem or should I just go ahead and use the warranty?

**Edit: I changed the quality to 1280*700 and the image had great quality but when I changed it to anything lower than that quality the static came back.

Message was edited by: FranPicoto

Answer:Re: Toshiba Web Cam issue on Satellite L855-10P

Have you tried to reinstall Toshiba Webcam driver?
Latest version you can find on Toshiba support page -

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I bought this new, obviously some years ago.
XP Home and all original hardware.
Gave it to my sister about 4 years ago to run to run scientific apps that won't run on anything newer than XP.
In her possession, It was not used on a network---no internet at all.

It's screen went blank but the lights on the front of the case showed it loading/booting up.
So I attached it to an old CRT monitor. As the computer booted the screen filled with a few hundred colored vertical lines but finalized with the regular background, but no icons or start menu. Right clicking on it did nothing.

So I booted to an Acronis Boot disk and installed a known drive image I made 4 years ago that I knew was good. Same issue.

I then installed the factory image from my Toshiba Install disk and, with the CRT attached, it boots up normally with no apparent issues.

I still need to check the wiring connections of the laptop monitor but at least it's still useful with the external monitor.

I'd like to hand this back to my sister with confidence as she uses it at home to do scientific data analysis for her employer.
Any thoughts on what this issue might be, have been?
SysInfo to follow.

Answer:Toshiba Satellite A25 laptop issue

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I've been working on a friends A200-AHC308. It had a few viruses and was currently running XP, so I decided to reformat to XP-SP3. Prior to the reformat I attempted to back up all of his files to a USB flash drive, although the computer had problems recognizing the USB. I figured that the problem may have had something to do with a faulty driver installation so ignored it and continued with the format, having backed up his files on a DVD. After the reformat I am still having the same issue. All drivers are installed properly and nothing in Device Manager is popping up with a question mark. What happens is this: I plug the media in (whether it be an external HDD or a flashdrive) and the computer goes through its device wizard. It does one of two things:
Says the device was installed successfully although when attempting to access it through My Computer the drive does not load (it is present, although when attempting to open it I have no luck).
Says the device is not compatible.


Answer:Toshiba Satellite A200 USB Issue

If you have a second USB flash drive available, plug it into the Toshiba and see if you can read from/write to it.

If you can, it's likely the drive you backed the data up on is either going bad or was corrupted by the virus(es). If this is the case, any attempt at recovering the data should be done with extreme caution. If inserted into and accessed from another PC there is a good chance it will infect it. Go to the virus and malware section of the board for specific scanning and cleaning tips for the drive before you attempt to open or transfer any data from it.

If the second (clean) USB drive doesn't work, reboot the PC with the USB drive removed and try again. If it still fails, go to and download the Beta version of Microsoft's Fix-It Tool. XP SP3 had a few bugs; this tool fixes many of them.

Hope this helps.

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Hello everyone. Nowadays, I see on this forum people are discussing about the CD/DVD issues on L30/L300/L350. I would like to share my experience on this issue and hope everyone shares your experience as well.

My laptop are Toshiba L30 PSL33 and Toshiba L300 PSLB2E. I am lucky that I have no problem with CD/DVD discs/drives as I can read/write/play CD/DVD smoothly. However, I used to have some problems with CD/DVD drive on my notebook. Here is my experience.

1) Make sure there is no other CD/DVD softwares on your computer (except the orginal software from Toshiba). Especially to those who have been used to using Nero. If you have problems, try to remove Nero and test with the one supported by Windows

2) If you still have problems, try to update the firmware of the DVD drive. It can be done by visiting the Toshiba Support Driver site ( Check what drive you have by looking at the Device Manager. Download the newest firmware from there and update your drive.

3) My last solution. If you have Vista pre-installed, try to get a XP version on your computer and do not install any other software. Test/copy a CD by using windows writing tool to see whether the problem is solved or not.

In my opinion. the main reasons you may encournter are: there are CD/DVD drives have XP firmware base and need to be updated so that they can be used in Vista; or there are software like Nero and PowerDVD are causing the conflict between the ACPI con... Read more

Answer:Toshiba Satellite L3** CD/DVD issue !!! Here is my solution. How about you?

Hi anhchuong!

Thanks for this nice solution instructions. In future, this ways,s mentioned by you, should be checked first.
I really like this one!

Rock on dude! ;)

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hey, everyone, ive been looking for similar problems but found none, maybe you guys can help.

i have a toshiba satellite m40 and it has no hard drive. even if it doesnt have a hard drive it should be able to boot and tell me so. my problem is:

1st. the laptop screen works sometimes. meaning the laptop turns on but the screen is off....but other times it turns on fine. now, when the screen doesnt turn on, i found that hitting it makes the screen appear and im not happy about hitting my laptop, im just trying to get it to work.

2nd. when the screen does work, the laptop gets stuck at the motherboard logo screen and does not move from there.....unless..... you hit it.

whats wrong with the dumb thing? anybody help?

oh and like the thing is, it does function, the screen does turn on and the motherboard logo screen does change but u have to really hit it a few times..... other wise it freezes or the screen wont turn on.... ive ran linux off of a live cd on it so i know for a fact im right.

Answer:Toshiba satellite m40 huge issue

It is time to have the laptop serviced by a qualified technician, or to buy a new laptop. If you are familiar with removing memory or hard drive, you can try reseating them. The video cable from the LCD panel to the motherboard may be pinched or loose

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Suddenly my touchpad has developed a mind of its own.
If I hover on something for a couple of seconds it is as though I have clicked on it.

It's really annoying as I've been deleting things I don't want to delete, selecting programs I don't want to select etc.etc.

I have looked at the Synaptics settings & can't find anything that may resolve the problem, although I am totally thick when it comes to anything like this.
If anyone can offer a solution which even I can understand I will be really, truly grateful.

Many thanks in advance.

Answer:Satellite A200 - Touchpad sensitivity issue


All you can do is to check all these settings, especially change the sensitivity level in hope this behaviour will stops.
Other way I don't see other was as to visit Toshiba service.

Is external mouse usage solution for you? I mean you can completely disable touchpad with FN+F9 and use external mouse.

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I keep getting a 'bubble' come up telling me that another pointing device is overriding my touchpad, and thus I am unable to use the touchpad because it freezes / jumps / constantly displays this message.

This started 4 weeks ago (only had the laptop 7weeks) and problem is becoming progressively worse; it starts quicker and only stops when I reboot (which takes a while with Vista!)

Had no reply and really at wits end. Its soooooooooo frustrating!
I'm not great with computers, but have checked all settings & even when the pointer isn't working, it says it is working fine on its 'properties'.

None of my neighbours have wireless / bluetooth or infared pointers. At wits end.

Answer:Strange issue with synaptics touchpad v6.2 on Satellite L30


did you already tried to make a system recovery on your machine with the shipped recovery media? Maybe it would be worthy to give it a try, but if this doesn?t helps, then contact the next available service partner of toshiba and send/bring your machine to them for a hardware-checkup or a repair.

If you need some help to find the nearest available service partner in your country then check this link:

Nice weekend

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I have a new U920t-102 which I am very happy with, but I have this issue with the mousepad's right click (meaning the 'button' the user is able to press on the bottom-right side of the mousepad): sometimes it actually works as a right click, sometimes it works as a left click.
This is annoying especially during web navigation: I'm used to right click on links and open them in a new tab, but when the right click acts as left, I loose the current web page.

I tried to figure out what this behaviour depends on, looking at the animated synaptic icon in windows' tray bar while playing with the left and right click; if I continuosly press the right click button on the mousepad, after some repetitions it will consistely and correctly work as right click, but if press the left click once or more than once, the right click button works as left click for some pressures, and then 'corrects' itself and start again to work correctly.

Any idea/suggestion? is it a hardware problem?


Answer:Satellite U920t-102 touchpad right click issue

Usually the touchpad right / left click can be configured in the Synaptics settings.
Right click on Synaptics icon in tray and point to devices properties.
In buttons tab you will be able to choose right handed scheme or left handed.
Here you could choose the scheme appropriate for you.

You can also try to uninstall the Synaptics touchpad driver and could test the touchpad functionality without the usage of additional touchpad software.

But if this doesn’t help, your might have hardware problem

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Satellite Pro P100 with Synaptics touch pad, was running Vista, now Win 7 64 bit.
The original driver had an option "disable when external pointing device connected".

I have installed a driver from Synaptics Synaptics_v14_0_3_C_XP64_Vista64_Win7-64_Signed_default.exe which does not have this check box.

It works fine except that sometimes the Microsoft Mouse turns off and on every few seconds as it or the touchpad fight each. I have to disable the touchpad.
Then next time I turn on. If I do so without a mouse, I cannot use the touchpad, until i plug in the mouse, reactivate, then unplug the mouse.


Answer:Satellite Pro P100 - Synaptics touchpad issue using Win 7


Try to install the Synaptics and Alps touchpad drivers from Toshiba European driver page.
Choose the Win 7 touchpad drivers released for a satellite L500 series.

By the way; the touchpad can be enabled and disabled using the FN + F9 button combination. Its not needed to have any options if FN + F9 works fine.

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Just had delivery of a new Tosh T110-107 which I have to say looks wonderful, however a problem. One bootup the touchpad works ok but as soon as I connect the USB mouse then neither work - making the system unusable, until I disconnect the mouse and reboot. SO what have I done to it?

Uninstalled McAfee and addded Norton 360 and Office (both originals) and thats it, the problem was found before anything was done - as it came out of the box.

Win7 Home Premium, never had problems with Win7 but then not used it on a laptop especially this model. Can only imagine its config/software but straight out of the box? Tosh must know there is a problem them - they have too, yet sold it?

ANyone else had this issue?

Answer:Satellite T110-107 - Touchpad / mouse issue

Ah answer my own question, mouse at fault, once the wheel is moved it all works, but one has to continuously move it or it don't work. Turns out the mouse was not part of the package, so my apologies to Toshiba, but then thats why I got him to buy this model - reputable manufacturer - great machine though and would recommend it to anyone who is thinking about buying one.

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I have a Satellite A350D-122 laptop. I'm experiencing 2 issues I can't resolve.
- At some point, the touchpad scroll feature stops functionning. It simply deactivate itself and the only way to reactivate it is to reboot the computer.
- The picture on the webcam is dark. It's like there was no light at all in the room, the only thing that comes out are the light sources. I've tried to change the options but nothing changes on the screen.

I tried re-installing the drivers but the issues stills remain.


Answer:Re: Satellite A350 - Touchpad and webcam issue


1.I would try a touchpad driver update. Maybe something has muddled up the driver or something else so the virtual scroll function stop working. You can download a newer version on official Toshiba website: > Support & Downloads > Download Drivers

After touchpad driver installation make sure that virtual scrolling function is enabled in touchpad driver options of control panel.

2.I think that?s the perfect article for you:
How to change the settings for the integrated webcam if the image is very dark or black

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I've a Satellite P300-1AN notebook and since the beginning (two weeks)
I have a touchpad issue: it is not immediately responsive and the pointer trembles when touching the pad. Very often it freezes for just one or two seconds.

This is VERY annoying. A USB mouse works perfectly.
I tried reinstalling ALPS drivers, tried Synaptics ones, tried just Windows Vista drivers: no way.

Now I have found the reason: this issue is present only when the notebook is powered by AC adapter.
With battery the touchpad is perfect.

I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore!
Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?

Has anyone had this same issue?

Answer:Satellite P300-1AN - Touchpad issue with AC adapter

> I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore! Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?

The point is that your notebook should be always checked using the Toshiba factory configuration.
Why? Because the ASP wants to be sure that this issue is not related to a software problem (compatibility issue with 3rd party applications). The software issues are not covered by warranty.

Furthermore the ASP will always recover the notebook before checking any hardware parts for a malfunction. Therefore you should always backup your data from the HDD before you will send the notebook for checking.

I would recommend to reinstall the OS using the Toshiba recover disk and then check if the issue would appears.
If yes then you can contact the ASP again and could provide all details which are necessary for an technician.


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I have a one month old Satellite L500-19Z operating on Windows 7 64bit.
Whilst using it to edit some photographs, it began to behave strangely. It was as if someone was rapidly depressing the mouse left button. I was unable to exit any program or use the Start Menu to reboot.

After disconnecting power, and battery, I started it in Safe Mode, but the problem was still there. If I hovered over any icon it brought the window up repeatedly. By disabling the touchpad using Fn+F9, I was able to use a graphic tablet to re-boot and it works as normal. I am reluctant to use the System Recovery or the Recovery Discs that I created when I bought it due to the number of third party programs that I would lose.

Has anyone experienced this problem please? What do I do to enable the touchpad to see if it is now working properly?
Many thanks

Answer:Strange issue with touchpad on Satellite L500-19Z


Can you enable/disable the touchpad by pressing FN+F9 as usual?

In your case I would also update the touchpad driver. You can download it here: => Support & Downloads => Download Drivers

If an external mouse works but the touchpad still makes problems I think you should use the Toshiba recovery disk to restore factory settings. After this you have the same settings as on the first day where you bought the notebook.

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Hello, I'm a very experienced user and am extremely frustrated with the mouse pad on my brand new Tosh S50.

I am constantly finding the 'charms' bar appearing on the right hand side of the screen and the clock on the bottom left - for absolutely no reason whatsoever.

The mouse pointer can be in the middle of the screen and still it happens.
I do not believe I have a faulty mouse pad, I recon it's just a design flaw.

To approximate how often this happens, I would say that with every 5 minutes of use the charms bar appears for no reason about 20 times - it's incredibly frustrating and distracts me from my work. I could disable the touchpad and use a mouse but that's not the point I need this working!!

Anyone with any suggestions, or should I ask for a refund and buy something else?


Answer:Satellite S50-A-10V: touchpad issue - charm bar slides out


I think you are unaware of additional touchpad functionality and features.
The touchpad seems to support additional gesture (multi touch). This additional touchpad function can be useful in case you want to control some notebook function directly.

I recommend you reading the user manual (page 48) there you will find details about touchpad.
For example the gesture ?swipe? (quickly move the finger in from left the edge of the touchpad) show you recently opened apps. The swipe from right opens the Charm bar (search, share, start, devices, settings)

So this _is definitely NOT touchpad problem_ but the additional feature.

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Excuse me for my bad English

My touchpad dysfunctions when I do place the cursor in a place and leaves my finger. It trembles, of the times when I it deplace, it makes jumps ahead I changed no reglages and tested with others, it is similar. Must I return it in guarantee?

Satellite L10-254, 6 months old.

Answer:Satellite L10-254: touchpad issue, pointer jumps around


On my Tecra M1 this happen sometimes too but not so often. If your notebook is new one, contact your local dealer and explain the problem.

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I have a Toshiba Satellite L505D and had to run the 5 dvd set recovery disk set. It locked up after disk 3 of 5 on original Hard Drive. Just found out after testing Hard Drive it is knocking. I installed New Sata Hard Drive and was going to try to rerun the Recovery DVD's again. Problem: New Drive is detected. However, my usb and dvd rom now do not work so, I am unable to restore to Original state. Any Ideas?

Answer:Issue with Restoring Toshiba Satellite L505D

Hi and welcome to TSF have you tried reseting the bios to default and see if it then allows them to be discovered

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I hooked my Toshiba L455d (Windows 7) up to my TV (also a Toshiba) to use for DVDs, Netflix and internet access to TV (ABC/CBS/ I used the correct monitor cable and audio cable. Everything works ... except ...
I can't turn the laptop speakers off when the sound is also going through the TV. The TV speakers are louder, but the laptop speakers are loud enough that you can hear them too.
There are two audio plugs on the front of the laptop. One is for headphones. This one doesn't work with the TV. No sound at all. Works with headphones though. According to the Toshiba manual this is OK and how it should work.
The other one is for external speakers and works with the TV. But the laptop speakers work at the same time--well actually with a fraction of second difference, giving an echo quality to the sound. Very odd.
If I mute the laptop it mutes the TV too. I tried going into the sound control window in Windows 7 and all the sliders control both the TV and laptop sound. Not to mention that they tend to go up and down at the same time.
Any thoughts?


Answer:toshiba satellite L455 audio issue

A few quick corrections: the two jacks on the front are mic and headphones! That's why the one makes no sound--it's an input (mic) not an output. The headphones jack does make sound, just doesn't turn off the speakers. When you plug in the plug to the TV the computer asks what you just plugged in--headphones or a line out. If you chose headphones, the TV speakers don't work. If you choose line out then they do... but so do the PC speakers.

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Hello,I?ve got a Satellite A80 whith buttons to play,stop,rewind and forward in the software preinstalled: windows media player and Intervideo windvd 5. But I?ve desinstalled intervideo 5 (I did?t mean to do it) and installed a updated version Intervideo 7

Does Anyone know how I can continue using this buttons with the new software Intervideo 7.

In the program Toshiba Control is not allowed to anable another video software.

Thank you very much and excuse my englih

Answer:Satellite A80: Issue with Toshiba Control buttons


Did you check the settings in the ?Toshiba Control Properties??
There you will find two tabs. Please check if the option ?DVD Video Control? in the section ?Select Player? under tabs ?Media Apps? is selected.
There you have to choose WinDVD.


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Hi All,

I have the above laptop, downloaded Windows 10 - then uninstalled it as it made my machine mega slow.

The + and - buttons to alter the volume no no longer work on the laptop unless you press the FN key.

I went into the control panel to change that, did as I was instructed but I still have to press it to get any volume. I rang Toshiba helpdesk and they couldn't solve the issue either.

Also, the volume has to be turned up to at least 50 to get any sound out as you cannot hear it otherwise. Someone said to do something to the BIOS but i have no idea as I am not tech at all.

Any help would be great as I have tried You Tube and online and not had any luck.

Thanks all.

Answer:Volume issue on Toshiba Satellite pro laptop

This could be it:

I set it so that I can press F1 to F12 without holding the Fn key. When I did that then I had to press Fn key to adjust volume with the - + keys that are on the F9 and F10 keys.

Also you may want to open the volume mixer to see if other volume levels are less that the master volume.

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I purchased a used Toshiba Satellite 1730. The laptop has an ethernet jack in the back. 700mhz/128MB/ATI Rage Mobility/10GB HD in case your wondering.

All hardware is detected by Windows XP with exception of any kind of NIC.

On Toshiba's website there are Mini-PC LAN drivers (for Windows ME), but the spec's for the laptop do not list any NIC. It does list "accessories" and several different NICs though.

Linux is also oblivious to any NIC.

I updated the BIOS for the shear "fun of it" and possible miracle that it might help. No dice there.

Doubt anyone has any ideas, but hey if you have any experience with older Toshiba laptop's maybe you've had an experience like this.

Answer:Toshiba Satellite 1730 - Ethernet Issue

Go to and get the free Everest Home Edition.
That should tell you what hardware is in that laptop.
If you open it up, do you see any wires going from NIC-port to mobo, or is it just a dummy-port?
Some models have their active NIC on a docking station. Alternatively, you should be able to get a PCMCIA NIC.

Also check with,Laptop,Network-Interface-(NIC).aspx

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Hello dear forum users,

I have a BIOS virus and nothing seems to help. First I installed a BIOS version from 1.10 to 1.30(.exe), then I wiped my HDD completely and installed the newest version, which is 1.40. Now I can't reinstall the BIOS, because it says the version is the same as that installed on my laptop(1.40). Is there a flashable BIOS installation for this laptop? I couldn't find one in toshiba europe's driver page.

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Hi again.

I receive a e-mail from webadmin about the last release of the dvd player for my Satellite x200.
When i run the setup i receive an error message:

This application cannot be installed on this computer.
Setup will be aborted.

When i also try to play any dvd or from folder with the preinstalled TOSHIBA HD DVD PLAYER
I receive this:

Unable to output the video to an external device. please switch your display device by pressing Fn + F5 keys after ending this application.
I switch it to HDMI output but stil the same error. Cannot play either in my TV or my Laptop monitor

with 2 words i can either the one or other way can see any dvd in my portable unless i install an external player like NERO Show Time Lets say or play it windows media center dvd player.

Win vista premium preinstalled
satellite x200-15k


Answer:Satellite X200-15k & Toshiba DVD Players issue


I have read about the same issue somewhere in this forum. I didn?t find the thread but I can remember that the Toshiba HD DVD player placed on the Toshiba driver page is only the patch (update).

So you will need the original Toshiba HD DVD which was preinstalled on the system to run the update.
I presume Toshiba don?t want to public the full version due to the copyrights policy.

The switching to the other external device works only if the HD DVD player was disabled. But the playing on both devices is not always possible due to the copy function.

Hope I could clarify this question. ;)

Best regards

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   Hey I need some help with a Toshiba Satellite C75D-B7230 that I can't seem to get to power up. I thought it was the power switch but that doesn't seem to be the case as I just replaced it and the computer still won't power on. Any ideas what else could be wrong and is it worth fixing?

Answer:Toshiba Satellite laptop power issue

Power Supply tested with a multimeter to make sure it works is a start. If the power supply is bad then the laptop wont work without it unless the battery has a charge.How did you replace the power switch on a laptop?

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In my street there are several wifi connected properties that use the same provider. Myself included.

My laptop has an issue whereby if it picks up too many of these signals (if they're in use when I'm online I presume), I can't get online (Connection says 'limited' in the Network sidebar).
If I un-select 'connect automatically' on the company specific signals, mine works again, briefly. As soon as I select another signal to un-select the previous one defaults to 'selected', and my signal generally goes again.

Main question then; how the heck to do I stop this laptop trying to automatically connect to the other signals? My connection is not a public one, nor are the others. I've looked for an option, but I really can't work out where it is!

Could my TV, which has a modem (like a TIVO) have an effect on it?

I'm using Windows 8, Google Chrome (shouldn't make a difference, but thought I'd mention it).
The signal for my property is down as the default.

Thanks for reading, hope you can help!


Answer:Issue with wireless signal on Toshiba Satellite C50-B-13N

I don't understand. Do you have a unique SSID (name of wireless network)? If you do, and have none of the others set for "connect automatically"there should be no attempt to connect to any other network.

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with a screen shot see TSG Posting a Screenshot. FWIW to take screen shots with Windows Vista or latter I prefer to use the built-in Snipping Tool.

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Please direct me on where to go. I have a Toshiba Satellite U305 running windows Vista Home with SP2. I am trying to connect my Sprint OverdrivePro hotspot wirelessly and will not connect to internet. Connects to the wireless divice with local only connection but not to the internet. I have assured that the wireless is turned on. This happened to another wireless router (netgear) and was wondering if there is a fix. All my drivers are up to date.


Answer:Connectivity issue with Toshiba Satellite and OverdrivePro

Might be that your TCP/IP protocol might not be enabled.

With the Sprint OverdrivePro plugged in go to Start type in CMD right click on CMD above select "Run As Administrator"

Type in

Ipconfig /all

post results here.

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I have a Toshiba L660D-144 with 1.60 bios. When i update my windows freeze and i need to turnof the laptop. I can get laptop turning on but i cant enter on bios setup. I know this is a corrupt or incomplete block.
I want reflashing bios with same version but the software says i realy have same version and i cannot update.
How i can force update bios?


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hello every one , ( i not so good in english but i will try to explain my probleme )
so i have a toshiba satellite p750-133 , whene i push the start botton it start , LED on , Fan work , but in 5 sec , it shutdown,
what's the problem ,
i checked the bios ( tried the hard reset ) , same problem ,
so please i realy need my pc , i'm programmer and i can't get new one ,


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Ok, I am fully aware of the black screen of death issue, which I have along with everyone else who didn't pay attention when buying this comp, but this morning I tried to turn it on and I get a blinking battery light, but nothing else. I took out the battery and tired with just the AC Adapter plugged in, no blinking light, nothing. With the adapter unplugged and the battery in, I still get the blinking light. So I figured it had to be the adapter. I went out and bought a new adapter, but no dice. Anyone else have this problem? Know any possible way to fix this or what's causing it?

Answer:Toshiba Satellite A215 power issue

Bad motherboard... Or broken DC jack. You could try removing the hard drive and see if the notebook posts

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   Hey I need some help with a Toshiba Satellite C75D-B7230 that I can't seem to get to power up. I thought it was the power switch but that doesn't seem to be the case as I just replaced it and the computer still won't power on. Any ideas what else could be wrong and is it worth fixing?

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Hello Forum

Can anybody help me to solve Bios password issue ,which İ dont know.ı am out of garantie.Used jumper on G1 on the screen appears change time etc.But it changes and ask me password!!! Thank you in advance.
Ps.İf ı should replace memory card on 2 ?
İnstead 1..F2 .0 f12 f8 didnt helped.

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Hello everybody,

I have two questions and I will highly appreciate your help.

First, when I got the laptop it used to have a Fn bar that comes down from the top of the screen when I press Fn, it shows all the Fn keys, now it disappeared. I need to get it back, I almost tried everything and nothing is there yet.

Second, the touch pad is not zooming anymore when I apply the 2 fingers in and out, it used to do that before.

My laptop is Satellite L505-13W

Thank you in advance

Answer:Satellite L505-13W - FN keys not shown and touchpad issue

Hi abdouni,

1. I think the problem is related to Toshiba Value Added Package and Flash Cards Support Utility. Both tools control the FN keys and the Flash Cards appear if you press FN key.
You can download it on official Toshiba website: > Support & Downloads > Download Drivers

Regarding the installation: First of all remove both tools and restart the notebook. Now install Value Added Package and restart again. Install Flash Cards Support Utility and make one restart. Now the FN keys should work again.

2. This could be related to Value Added Package too? So check my posting.
If it?s not work, reinstall the touchpad driver.

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Hi folks, I'm new here and hope you can help me.

I have a Satellite L750D here which has a strange Keyboard/touchpad issue.

Recently my screen has been replaced and I toke the opportunity to replace the DD with a SDD.

I used the OS restore cd's which I created from the recovery partition and completely reinstalled Windows 7 64-Bit from those.

Everything seemed to work well until after the last reboot.

Then my after reboot, the keyboard wasn't working and neither the touchpad.
I tried rebooting / shutting down and starting again, no change.

I connected an USB keyboard and mouse, both work perfectly.

I reinstalled the touchpad drivers from the Toshiba website, still no change.

I then closed the lid and let the notebook go into sleepmode/hibernation and found that when I opened the lid/screen, that the keyboard was working again, but not the touchpad.

Fn-F9 made no difference.

I then pressed the button above the touchpad, but the touchpad remained dead. But after pressing that button, the keyboard went dead too!!?
Switching the button for the touchpad on/off made no difference, both keyboard and touchpad remained dead.

Rebooting made no difference either.

Throwing away the drivers in safe-mode led the drivers to be reinstalled, but both keyboard and touchpad remained dead.

The only thing to bring the keyboard back to life is closing the lid and going to sleepmode/hibernation and reawakening the notebook.

But press the button above ... Read more

Answer:Satellite L750D - Strange Keyboard/touchpad issue

I connected an USB keyboard and mouse, both work perfectly.

This is really strange… from my point of few, if the external keyboard and mouse works properly, then the controller should be OK, and this would mean that the malfunction must be related to the faulty keyboard / touchpad.

But at the other hand, you said that the keyboard works properly booting from Linux Live CD.
To me this makes no sense and I’m confused…

Anyway, since the notebook has been disassembled in order to replace the screen and other parts, I think something went wrong during this procedure and probably a part was affected…

In my opinion it’s advisable to replace the keyboard and to check if it will fix the issue.

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I purchased this laptop early September and I am super happy with it, but there's two minor things that annoy me and I haven't been able to fix yet:

1) When coming out of sleep or standby, it never automatically re-connects to the wireless it's on, I have to manually do this every time. The windows Wireless service is running fine, so that's not it, but what is?

2) Sometimes the touchpad will stop working randomly and I have to either use a mouse or reboot to fix it. I have reinstalled the touchpad drivers. Turning the touchpad off/on using the function keys does not solve the problem.

Any help would be appreciated!

Answer:Satellite Z30-A-1D0: No Wlan after sleep mode / touchpad issue

I can confirm both problems.
Update the WLAN Driver...seems fixed now.
(AC3160 - Driver:

Touchpad and trackpointer sometimes won't work yes. I than just restart... I still hope on some overhaul of the ALPS mouse stuff.... (maybe with Win 10 this problems all will be gone - as the manufacturers (pretty sure) will release new (hopefully fixed) drivers.)

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Hello, i just bought a Satellite A500-1EJ and i have two problems:

It turns on by tself and the volume and the light touch pad does not work correctly.

Answer:Satellite A500-1EJ turns on by itself - touchpad light issue

Regarding the issue with automatic starups:
Please check this thread:
You have to update the BIOS to the latest version in order to solve this?

>the volume and the light touch pad does not work correctly
I?m not sure what volume light or touchpad light you meant exactly and what does this mean ?work not correctly????
Maybe you could be more specific and could provide more details?


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I just have a few issues with my L500.

I've only had it for 2 months and I am pedantic about it to the point that it is either always in a bag when not being used or on a desk when it is and I even clean it with a paintbrush.

Despite all this it looks like I've had it for years. There are chunks missing out of the case and scratches all over the thing and the little rubber feet either side of the webcam are coming unstuck and will eventually fall out.

The mouse pad is also doing strange things regardless of the settings I have selected for it. It sometimes will not work on the left hand side of the screen and will flick off to the right and I have to restart the machine to get it to work properly again or I have to tap it several times to get it to do anything at all or it scrolls wildly and I can't get it to stop.

Basically it's under warranty, I'm unimpressed with that fact that it is obviously made of shoddy material and is being damaged when I am taking care of it and I'm wondering if there is anything I can do about it.

I'm thinking abnormal wear and tear is possibly the case here.


Answer:Satellite L500 case, scratches and touchpad issue

> Despite all this it looks like I've had it for years. There are chunks missing out of the case and scratches all over the thing and the little rubber feet either side of the webcam are coming unstuck and will eventually fall out.

Hmm? strange? what to say? my L505 is some month old but it looks like purchased at the first day.
No scratches, nothing! Of course I?m careful with this notebook and use a microfiber cloth in order to clean this. I don?t use it ?on the road? and I think this is the reason why it looks so nice? the plastic covers looks like other common covers used in other notebooks models? so don?t see any big differences.

> The mouse pad is also doing strange things regardless of the settings I have selected for it. It sometimes will not work on the left hand side of the screen and will flick off to the right and I have to restart the machine to get it to work properly again or I have to tap it several times to get it to do anything at all or it scrolls wildly and I can't get it to stop.

Regarding the touchpad;
I think you should take a look into touchpad configuration settings: control panel -> mouse -> device settings -> settings (or properties)
There you can configure the settings provided by Synaptics driver.
Note; touchpad uses both drivers: Alps and Synaptics?
If you have some issues then an update might be recommended.

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I am trying to solve some issues regarding touchpad. My Toshiba U400-150 PSU45E has been equiped in ALPS touchpad (instead od synaptics, which is much better by the way).

Previously I worked on another manufactures laptop with Synaptics and the software for it had advanced options, better than ALPS.

1. When I use ALPS driver the movement of coursor seems to be little "jumpy", any movement regulations don't help. So I uninstalled ALPS driver, installed Synaptisc and the movement was fluent. However the software for Synaptics did not include all the advanced options (such as touch areas, scrolling, etc). Therefore I restored the driver for ALPS again, and the 'jumpy' movement returned. I assume that the driver is not as good as synaptics.

2. I need actually emulation for middle button. In synaptisc there was such option in "touch areas". I was using top right corner for emulation of middle mouse button. I was searching for such option in ALPS driver but there is no any .

I woud be gratefull for any sollutions, suggestions regarding issue 1 and 2. Is there any possibility to emulate middle mouse button in ALPS?


Answer:Satellite U400-150 (PSU45E) - ALPS touchpad issue

I have an Alps touchpad on my Tecra and its very smooth, so maybe you just need to update the Alps driver?

Are you using XP or Vista?

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My Toshiba sound/video seems to be on it's way out. All i get is crackling and video quality is slow and choppy. This has happened in the past but magically restores to good quality for no apparent reason. At start up sometimes the computer sounds like a Harley revving it's engine. The headphone jack gets the same crackling so I was thinking it isn't just the speakers.
Do i need a new motherboard?
I can still surf web and perform basic functions with it, just no sound/video.
Any help is appreciated.

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Hi. I've been having a problem with the left arrow key on my laptop computer (see title for model), and this only started happening today. The key now requires a much greater amount of pressure than usual for it to do anything; I practically have to mash it. Just so you know, I protect my computer fiercely and make sure not to spill anything on it, but there is a certain amount of free-floating pet hair in the house. Also, my laptop is one that allows you to remove individual keys (to say nothing for the little rubber jobbies underneath them). I'm at my wit's end and would like to avoid buying a replacement internal keyboard on EBay or even a hulking external one. Is there any way I can fix this? I'd really appreciate it if someone could help me out here.

Answer:Toshiba Satellite M45-S351 laptop keyboard issue

You can try removing and cleaning it, per Toshiba instructions, or blowing it out with compressed air. If the electrical contact is failing a replacement maybe the only option. Some laptops are easier to work on than others.

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I'm a complete novice i'm afraid so bear with me...
The Toshiba Service Station told me to update Toshiba Display Utility. The comments said I'd have to manually uninstall this component in order to for the updated component to install. So I uninstalled this item but then the updated version was no longer there for me to install.
How do I get this back? Step by step guidance please.....

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Hello. I recently had an issue with a Toshiba laptop that has me a bit concerned.
On the 28th of July, I had decided to put my Satellite on standby to focus on other things at the moment sometime that afternoon. Normally, this didn't cause any problems and I was in fact, able to save energy. However, though, early that evening, something did unfortunately go wrong.
I pressed the power button, which 'woke' the PC and got me back to the login screen. I entered my password, and for a bit things seemed to be going well. And then it locked up in the middle of the process. I waited a couple of minutes, but to no avail; I was forced to reboot.
After that, everything seemed to be okay at first, but then, to my dismay, the 'System Failure' dialog came up. I let everything run its course, and after about half an hour, it finally came up with the System Restore option. I agreed to it, and let it restart.
Unfortunately, just when I thought everything was okay, I noticed my internet connection was no longer available. And neither was anything else network related, for that matter. Not even Help & Support could start. I soon discovered the ISATAP driver had stopped working(code 31 error), but I doubt this was the only problem now; eventually, I discovered that although initial boot-up wasn't affected, it now took up to 5 minutes for Windows to load. 5 minutes!

I've tried everything I can think of; Safe Mode, additional System Restores, Disk check... Read more

Answer:Possible serious issue(s) with Toshiba Satellite Laptop. (Internet + other issues)

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I have a power up issue with my Toshiba Satellite A505-S6033. About a month ago my laptop suddenly shutoff and is showing no power incoming/charging. When I try removing the charger and plug and holdong down the power button it ends up not doing anything andiI've tried for about 5 mins. It does however light up for a split second when I remove the battery and plug the adapter in; it makes the power led flicker red and out again. I'm thinking it was just fried/motherboard dead but since its lighting up I'm hoping that's not the case.

Answer:Power issue with my Toshiba Satellite A505-S6033.

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I'm having trouble fixing a Satellite C50-A Laptop, which was running Windows 8.1.

The main issue is a 'no bootable disk' error message.

The secondary issue, which is stopping me solving the first issue, is difficulty using the Toshiba USB recovery disk.

Any suggestions or advice on either of these problems would be much appreciated.

Troubleshooting this PC so far........................

The laptop has only had 13 months of light use.

I have no idea what caused the initial issue, but it's now giving a 'no bootable disk' error message.

( I'm not at all clear on how these recovery partitions are supposed to work. And I'm not familiar with UEFI / Secure Boot etc. Does this error message mean that the boot partition and the recovery partition both became corrupted simultaneously? Or are there some main boot files which might have become corrupt? )

I used a Linux live CD to access the drive, read-only, and managed to recover data. This would suggest to me that CD, CPU and RAM are all working okay, and the disk is still accessible. I'm not sure if this is a correct assumption.

It looks as if Windows has got itself mangled during some quick hibernate process, but I'm not competent enough to troubleshot a Toshiba partition / Windows 8.1 corruption issue from Linux.

So I reset the BIOS after using the Linux CD, and purchased a Toshiba USB Recovery stick.

Ideally, I'd like to just repair Windows, if that is all that is broken, and leave everything else as it was. ... Read more

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Hello all,

Here is my issue. I have a Toshiba Satellite 6100 that needs a new CMOS "RTC" battery. At the same time, the hard drive will not boot into windows. I can get as far as the screen that asks if I would like to boot into safe mode, or start windows normally. After I select one the computer is freezes.

Now, I have tried to install two "working" hard drives with no luck. I keep getting a IDE #0 error during the POST. I know both of these drives are working as I have tested them in different laptops.

I have set all of the BIOS settings to default after installing each drive.

The only thing I can think of is that the CMOS battery is playing a part in this.

Anyone have any input.


Answer:Toshiba Satellite 6100 hard drive issue

since your CMOS needs replacing, the BIOS is resetting and forgetting your hard drive bootup. replace the battery. Then reseat the drive and reset bios to what it should be. You should not have issues after that.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 8111 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: C: 930 GB (679 GB Free);
Motherboard: FF50, 06F2
Antivirus: Windows Defender, Enabled and Updated
After the most recent windows 10 update , my battery has not been displaying correctly , my battery icon still shows in the task bar , but the percentage never changes. it always just shows 99% , even after hours. I would like to know if there's a way I can fix this , as frankly I would like to know when I have to plug my laptop in. As I use it away from an outlet quite often. can anyone please help me? so far , all iv done is checked to make sure my drivers were up to date , and they are. So I'm not quite sure what the issue is.

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Has anyone ever tried installing a SanDisk SSD to a Toshiba Satellite laptop or know if these two in general are compatible or not?

I am specificially looking into insalling a 240 GB SanDisk Ultra II SSD on my Toshiba A200-1BP, or PSAECE-01U00XTE, to replace the existing 160 GB Toshiba 2.5" SATA HDD (MK1637GSX).

The SSD seems to have the right form (2.5") and the interface (SATA) but I am not sure if these two are enough to ensure compatibility. Unfortunately, SanDisk says (unlike Crucial for example) it does not provide compatibility information for specific computer models. Thank you.


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