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usb 3.0 drives getting device descriptor failed error

Question: usb 3.0 drives getting device descriptor failed error

I have two WD "My Book" 3.0 USB drives. Previously, they both worked fine. Now one of the two drives is getting a device descriptor request failed message. The other drive is fine. I have tried different 3.0 inputs on the system both in back and on top in the front. Any ideas on why the same drive isn't working? I have tried both on other systems and they work fine. The other systems I have tried them on are WIN7 and WIN 8.1.











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Preferred Solution: usb 3.0 drives getting device descriptor failed error

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Answer: usb 3.0 drives getting device descriptor failed error

Hi there slovey Have you, by any chance tried with another USB cable? I wouldn't make sense to change things as the device works on other systems but it wouldn't hurt to use the other My Book's cable with the problematic one just to rule this out as a potential cause. I would also check this thread and see if the offered solutions there help. Keeping your OS, BIOS and drivers up to date is also an important part of the troubleshooting process. I'd also check if there's a new update specifically for the driver responsible for the communication between the drive and the system. Post back if you need more info! Captain_WD.

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Was trying to plug my Toshiba 1tb External hard drive in to retrieve music off it and it wont recognize the drive. Device manager revealed the yellow triangle and error message. It works on my wifes hp streambook and also my kids stream book both are running wondows 10 like mine. I have tried nearly 10 different suggestions from google searches and have gotten nowhere. The only thing I couldnt try was turning off the usb in the power options, for some reason mine doesnt display that option. My notebook only has 1 usb port so I cant try a different port. Any suggestions or fixes?

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having trouble installing an Epson WF-2530 printer onto win 8.1 machines.
i have 3 win 8.1/64 bit machines. it will install and is working on only one.
used the same installation disc, and install process, and cables with all 3 machines.
googling the problem shows plenty of stuff mainly updating drivers. done that, still no good.
Not sure why it works on only one, a generic clevo laptop w550eu.
thoughts???
the installation process stumbles when it asks you to connect the printer cable to the computer.

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Hello, this morning my keyboard stopped working and the device tab says the line in the title with a yellow triangle on it as well. Everytime i try uninstalling them and reinstalling the same thing pops up. All usb ports are up to date. I have desktop and the problem is only with my keyboard (corsair k95). all usb ports work and all other devices work in every port. The solutions in the youtube videos and forums don't work for me. I really want to fix this as my keyboard is only 2 months old. I am desperate to solve this please help me¨find what the problem is so I know if I can fix it or not.
Kind regards, Kino

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I'm attempting to help my daughter fix her USB issue, so the information I have about the computer is minimal at this point. The computer is and HP Pavilion a6710t Desktop PC. It has a Foxconn motherboard. Here's the story, She's been using this computer for a couple of years, was running Window Vista. One day her wireless mouse and keyboard quit working. I gave her a usb mouse to try to no avail. The message when we plug any USB device that previously worked on her computer is 'Unknown sub device, device descriptor request failed'. After doing much research online and attempting a multitude of fixes from online sources I had the bright idea (being the computer genius that I am (NOT!)) to update her Operating system to either Windows 7 or Windows 8. She chose Windows 8. Here I'm thinking if I wipe the hard drive, do a clean install of Windows 8, the problem would be fixed. Boy was I wrong, still no USB ports are working. Makes no sense to me unless it's the hardware itself. Any suggestions? Ideas?
 

Answer:USB ports inoperable, error says, device descriptor request failed.

Based on what you have tried, it does seem to be a hardware error. One more thing to try is check the CMOS battery's voltage. It's usually a CR2032 rated at 3 Volt. Carefully remove it after unplugging the PC from the socket outlet, and check the voltage with a digital multimeter.
 

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I upgraded to Windows 10 a while back. Every time I open the computer I get a pop-up notification telling me the USB device is unrecognized. I have no USB devices in any of my 3 USB ports.
I sent my computer in twice. No help. They just uninstalled everything and reinstalled everything and told me it should be fixed. It is not. I then went about updating every driver in my Device Manager. I uninstalled the Unknown USB Device and then updated
other drivers. Certain drivers (such as PCI Express Root Port #3 - 9C14) when updating would also reinstall the Unknown USB Device, which I would then uninstall and keep working down the list. At the end of updating EVERYTHING I scanned for hardware changes
and "found" the Unknown USB Device. 
From what I can tell, and I know very little about this stuff, my computer can't name one of my USB ports. Since it can't figure out what it's called it can't download the proper driver for it. Since it can't download the proper driver it can't work properly.
The practical result from this is that one of my three USB ports does nothing when I put in any USB item (connect my android phone, thumb drive, presentation clicker, etc).
I've looked on tons of forums. My current thought is that if I can tell my computer what the deice is or download the right driver and tell my computer to use that driver for this device it should solve my issue. But I don't know how to know what the name
of the USB port should be (I imagine it woul... Read more

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Only bought Yoga 2 Pro for few days and start to have bluetooth issue where intermitten disconnection with my logitech M557 bluetooth mouse and now is totally failed with Unknown USB Device. Tried download and re-install new bluetooth driver from Lenovo Support Site but still shown as Unknown USB Device. Pls help!

Answer:Yoga 2 Pro Bluetooth - Unknown USB Device (Device Descriptor Request Failed)

Same issue,  been a problem since I purchased last Christmas.  Sometimes I want to throw this piece of crap out and buy a mac.  Lenovo, get your head out of your ass.

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hey, im having problems with plugging in my mouse to any USB port, this just started around an hour ago. ive checked on the brand's website which carried no complaints on problems like this with the same mouse. tried pretty much everything, even looking
it up on youtube and forums... Nothing has worked, worser still, i got it for christmas and its stopped working, ive looked though the device manager too. Please try and help me, if u can. I use Razer Naga Waith Red if that helps

thanks,
onyx

Answer:Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

Hi onyx,
This error means a device driver notified the operating system that the device failed. This circumstance can occur if the device hardware fails or if the device driver fails.
Have you tried to update the device driver for test?
Please follow this guide trying t resolve this issue:
Code 43: Windows has stopped this device because it has reported problems
http://technet.microsoft.com/en-us/library/cc725873(v=ws.10).aspxKaren Hu
TechNet Community Support

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I was just working happily when my Microsoft Bluetooth Mouse just suddenly stopped working.
The Bluetooth settings page says "Bluetooth is turned off" and there are no options on the settings page or the system tray to turn Bluetooth on.
The Device Manager now has "Unknown USB device - device descriptor request failed" where it did not before.
Other devices all seem to be working fine - USB devices plugged in are being recognized and work properly. Only BT seems to be broken.
I've tried:
uninstalling the device and rebooting
installing the latest updated chipset drivers from the dell website
windows updates
pretty much all of the advice here: http ://troubleshooter.xyz/wiki/fix-usb-device-not-recognized-device-descriptor-request-failed

Any other ideas?
Thanks

Answer:XPS 15 9550 Bluetooth stopped working (Unknown USB device - device descriptor request failed)

So in desperation I just went into BIOS settings to see if there are any BT settings that may have become disabled. I didn't see any, and I didn't change any other settings.
After rebooting, BT and my mouse is now working again.
Something seems to be really flaky here, but hopefully this will help others with the same issue.

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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

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Since a day or two I get this error in my Lenovo Solution center.I've tried to update the driver, but that failed.The G710 is running W8.1 Any solution available?best regards Piet.

Answer:G710 Unknown USB-device (Device Descriptor Request Failed)

Hi Piet_Bos,
 
Welcome to the Forums    
    
As per the query we understood that you are facing issue  with error in USB device in your Lenovo G710 laptop.
 

Unplug all USB peripherals connected on the machine
Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.

If still the issue persists then please follow the below steps:-

Go to start button right click on my computer.
Select properties in left upper corner you have 4 options select ?advance system settings? option.

3.System properties pop up comes under that select hardware option and select device installation settings and disable the auto driver download option and select save changes and restart the system.
 

Now try to update the driver and check for the issue.

Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,                                              ... Read more

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Hello, ok so after recently doing a clean install of windows 10(please don't get me started on that mess). my system has been plagued by random usb drops. it's where everything connected via USB suddenly disconnects then reconnects out of the blue. well I was using a Rosewill Transenclosure RX200R-APU-25B USB 3.0 dual 2.5 hard drive enclosure and transferring files from one drive to another (connected via USB) when one of these drops occurred. Now whenever I plug in my hard drive enclosure in a windows warning pops up and says "the USB drive that was just connected Malfunctioned and could not be installed" and in system manager it says "Unknown USB device (device descriptor request failed)". I know it's not the hard drives because I can remove them and use another connection and they work fine, all files intact. It's just now my hard drive enclosure won't recognize. This also happened to a "Loot crate exclusive Game of Thrones stark sigil 4GB USB stick I plugged in and turned into a windows 10 install drive. When I plugged it into use it after the windows media creator said it was done the USB stick was raw and unformatable. Please help. Microsoft keeps telling me it's a hardware issue even though it happened on two different systems. both operating windows 10 never any issue with windows 7 or 8.1

Dell N7110
i5-2450M about to upgraded to an i7-2820 if I can get this USB issue under contol
16GB Samsung DDR3 Ram
3-750GB HDD, 250GB HDD
EVGA GTX 1... Read more

Answer:Unkown USB device (device descriptor request failed) after disconnect

The driver could have been corrupted please re install the drivers for dell. Hope this helps

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Hey
1.)So my mouse(Corsair Harpoon RGB) was recently just working fine until one night i unplugged it and put it into computer and on that computer it didnt work so i went back to my laptop to plug it in there, but it showed the same problem it didnt respond the logo didn't light up so i went to the device manager and it said *title. So how do i fix this is there something with my mouse is there something with my software?
Oh yea and on top of that i have 2 more issues that i jut can't solve by myself.

2.) Unknown USB-device(port reset failed)
3.)DVD Drive(optical drive) doesnt show up on the device manager but it sounds like it's working and it opens and closes.
4.)Front ports of my PC doesnt work if i plug an USB in it doesnt do anything (it does work perfectly in the back)

I don't know though if i should make more threads but they somewhat relate to each other,
that's why they are just in 1 thread. If you need to ask any question, need pictures , my specifications or anything else just ask me.
Thanks in advance!
Best regards Hao.
 

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I am running the Lenovo Ideapad y510p (the GT755m SLI version). I had my USB mouse and my flash drive connected to the 2x 3.0 USB ports (the ones on the left), everything was fine until suddenly both of them stopped working. When I try connecting the flash drive nothing happens, however, when I try connecting the USB mouse it says Unknown USB device (Device Descriptor Request Failed) in the device manager, windows error message "USB Device not recognized" also pops up in the bottom right corner. When I try connecting either of them (the mouse of the flash drive) to the 3rd USB port (the usb 2.0 port) they both work perfectly fine without any errors at all. I would like to know what may have caused that error and if there is any solution at all. Thanks in advance, Mersif.

Answer:Unknown USB device (Device Descriptor Request Failed)

Still looking for a solution.

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Im running windows 10 on an HP laptop, 64 bit, and i just got a micro usb to usb device so i can transfer stuff onto my phone. It worked when i first got it but now it comes up with a Device Descriptor Request Failed and a Code 43 error. Ive tried updating
the drivers, restarting my laptop, and plugging it into different usb ports but it still comes up with the error. Any suggestions? 

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I have had the Microsoft Wireless 2000 Keyboard and mouse for 10 months and it has been working fine. But recently when I plugged it in I got an error message which said :The last USB Device you connected to this computer malfunctioned. and Windows does
not recognize it.
I opened Devices and Printers and it said Unknown USB Device (Device Descriptor Request Failed).

Also it is on Windows 10 Home

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When my girlfriend connects external USB device to any of the USB ports on Windows 10 Home she gets message:
USB Device Not Recognized.
She can not charge USB device via USB port.
I went to device manager and under USB Controllers I see following:
Unknown USB Device ( Device Descriptor Request Failed).
I tried some tricks I googled for this message but none of them returned result.
She didn't get any of the drivers with this device which needs to charge.
What should I do to be able to charge this device via USB?

Answer:USB Device Not Recognized Device Descriptor Request Failed

Try the device on a different USB port. This will figure out if problem is caused by a broken port.
Connect the device to another PC. This will figure out if the external device has problem.

Open Device Manager and expand category Universal Serial Bus Controllers and locate the USB device which is not being recognized by Windows.

Right-click on the device and select Uninstall from the context menu.

After finishing the uninstallation, restart your PC then Windows will reinstall the device automatically.

The problem can be caused by faulty USB driver. In this case, updating driver would fix the problem.

Obtaining Hardware ID's to help Identify Hardware
- Go to Start and type in "devmgmt.msc" (without the quotes) and press Enter
- Expand the "Unknown USB Device" category by clicking on the + sign to the left of it
- Right click on the "Unknown device" (if there's more than one, do this for all of them) and select Properties.
- Then select the Details tab.
- In the dropdown box, select "Hardware IDs" - and match the info to one of the following descriptions:
- - If the Hardware IDs description contains VEN_ and DEV_, then let us know the 4 characters immediately after the VEN_ and the 4 characters immediately after the DEV_
this is a PCI device and we'll look up the information at http://www.pcidatabase.com
- - If the Hardware IDs description contains VID_ and PID_, then let us know the 4 characters immediately after the VID_ an... Read more

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After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

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After installing Windows 10 anniversary update, I get the following error in the device manger: Unknown USB Device (Device Descriptor Request Failed)

Tried uninstalling and restarting PC. Reinstalled Windows made from media tool. Nothing fixed it. Did a google search and nothing has worked. No USB drivers on the PC maker's website.

Any ideas?

Answer:Unknown USB Device (Device Descriptor Request Failed)

You can try going into device manager > select show hidden devices and delete all "inactive" usb device appearances. In my example below, there would be four. Once done, reboot and try your device again:

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Turned on phone and said to plug into computer with USB and open Hisuite.  Is it an app that i can download and also how do i get the computer to recognize the phone?

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I know that a similar question has been asked before but, not with the last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
My question is; has anyone heard of Windows 8.1 having driver WHQL problems?? Very.

Any/all ideas, appreciated.

ps, I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Is there only one USB port on the right hand side? Sometimes manufacturers connect internal devices via an unused USB port internally. USB ports are usually in groups of two, seeing only one port is usually a sign that the wiring has been redirected internally to something else like a Bluetooth adapter or wifi adapter. It may even be a card reader or touchpad. Is anything like that not working? If it is start looking for a driver for it.

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I have bought a new windows 8.1 Toshiba laptop when I connect my external hard drive witch was working ok before it's telling me - unknown usb device (device descriptor request failed) code 43

Answer:unknown usb device (device descriptor request failed)

did you try to go to power manager, shut off usb power saving

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Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

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After i updated my Lenovo G580 20150 to Win 8.1 all 3 USB ports stopped working. Now i can't use any USB device (Mouse, Flash drive, portable HDD etc, all working on my other Win8 computers). Below are some screen shots for further information.Please help to resolve this issue.

Answer:Unknown USB device (Device Descriptor Request Failed)

hi kmugal,
 
Welcome to the Lenovo Forums
 
The issue that your having is most likely the one discussed in this article.
 
If you have tried the USB 3.0 (x2) and USB 2.0 (x1) ports with the same issue, consider the following:
1. Unplug all USB peripherals connected on the machine
2. Run Windows Update to get the latest patch and bug fixes (reboot if necessary) and try the USB devices.
 
If the problem remains, consider going back to Windows 8 by doing a Refresh or Reset to isolate any issues on the OS level.
 
 
Regards

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My computer keeps telling me Unknown USB Device (Device Descriptor Request Failed), so I looked up how to fix it and they told me to uninstall it then scan for hardware changes and it will reappear working properly. Only it did not come back working properly, it came back the same. I am also 98% sure that this "unknown USB device" is my built-in webcam that has never once worked. So if someone wants to help me out and allow me to use my webcam that would be great!

Answer:Unknown USB Device (Device Descriptor Request Failed)

Hi there, can you first tell us what is the Name and Model number of your system?

What OS are you running

im sorry if you already listed this, as I cannot see your specs from the Windows Forum App..

I take it this is a laptop?

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Hi, i am having weird problem on windows 10. i fresh installed today and was installing drivers and other softwares. i couldnt set fingerprint because it says biometric device is not enabled. then i realized this error code : 43 . i dont know if it s related with fingerprint or not. also i installed old driver of integrated webcam in compatible mode win 7. i dont know if it caused this problem either. any help please?





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p









Solved!

Go to Solution.

Answer:Unknown USB Device (Device Descriptor Request Failed)

Done!it was Fingerprint. fingerprint socket was unplugged. after i re-plugged the socket windows recognized biometric device. then i installed thinkpad fingerprint driver 6.0, all worked fine. there is no unknown usb device anymore. regards, 





ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 - Ubuntu 16.04 LTS 64bit + X200 Ultrabase + ThinkVision LT2252p

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I HAVE TRIED THE WAY THAT HAS BIN SUGGESTION WITH NO LUCK
\_SB.PCI0.OHC1.RHUB.PRT2- BIOS DEVICE NAME
PROVIDER-MICROSOFT
IF YOU NEED MORE INF JUST ASK
PLEASE HELP

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Can any help with this problem? Have a Pavilion G6 with no USB 3.0 as I am aware. USB (3 ports) not working.However, when the plugged the mobile, the mobile does get charged. Device Manager shows "Unknown USB Device (Device Descriptor Request Failed)".   Running Windows 10 64 bit. Tried everything like uninstalling, updating etc as the information on the internet. Also, updated the drivers using Driver Easy but still getting the error. Any suggests, please? Thanks in advance. Sanil Sukumaran.

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Fresh install of Windows 10 and the last driver I need to sort out is the above.

I believe it is my powered USB 3 hub to which I plug in my keyboard and mouse. Technically it is working but I don't like seeing yellow triangles on devices.

So are there any fixes?

Answer:Unknown USB Device (device descriptor request failed)

If it's a generic USB 2.0 Powered Hub then technically there's should be no drivers needed by Windows, if it's a USB 3.0 Hub then I'm unsure (since I don't own any USB 3.0 Hubs).

Might be a Windows bug, basically Windows can't find the description information to display the Hub's name in the Device Manager example: Generic USB Hub, Root Hub Device, etc....

I'm pretty sure everything is working as should, you're good minus the minor annoyance if all device connected through the USB Hub is recognized by Windows; if you right click Properties on the yellow triangle it probably says "The Device is working properly".

6 more replies
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Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

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So this kept happening before and then it stopped being problematic for a while..unfortunately the issue has once again returned. In Event Viewer it says usbhci or something. When this issue occurs a few things happen:
All USB devices cease to function until system is rebootedNetwork controller ceases to function
Event Viewer also shows an error (in System pane) for Kernel=PnP:

Code:
Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 12-Sep-17 1:02:45 PM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: Kyle-PC
Description:
The driver \Driver\WudfRd failed to load for the device USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_Android\6&18f52f5f&1&0000.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-09-12T12:02:45.418437100Z" />
<EventRecordID>14537</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="304" />
<Channel... Read more

Answer:USB Device Descriptor Failed??

Hi there. Run the troubleshooter within the Settings app > Update & security > Troubleshoot.

You may also want to look in Security Center > Device performance and health.

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Most of the threads on this error are old, (2015) so I am starting a new one. I only notice it when I happen to be in the device manager. I have no problems with any of my connected USB devices (that I have observed).

I have tried uninstalling it, and rescanning and it pops up again, so apparently it is something that is connected. Without disconnecting All of my USB devices one at a time (which I am wont to do, as it is not bothering me, other than that it is there!) It has been there for quite a while, so apparently is not anything new being connected.

Is there no way to identify WHAT is connected to this port, or even what port it is?

BTW, it only shows up in the USB Controller section, no matching errors in any of the devices themselves!

Curiouser and curiouser...

Answer:USB device descriptor failed

Hi.
In Device Manager, right-click the problem device and select Properties. In the General Tab, it gives the error code. In the Details tab, use the arrow down to select Hardware Ids. Then google the ID to identify. Could be an internal USB connection to something like wifi, BT, or card reader. Those cables do go bad sometimes.
Example: USB\VID_046D&PID_0A04&REV_0007

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Hey, I have some errors in device manager like port reset failed and device descriptor request failed.Long striy short: I have already tried all the standard answers several times. I dont know wich device is/was the one who caused the error. It coud be mine (already contected everything I have) or of some other person. My probem is not the "problem"... What really annoys me is windows keeping refreshing the device manager and with that causing my pc to freeze for a second randomly. I have unsinstalled the device, plugged the pc off power for minutes, tried to remove with usbdview and usboblivion and all the stuff with energy options! The thing is that an error loke that seems to not be a big thing, but I cant use my PC anymore. I need windows to stop trying to reset the usb port or whatever it does, just forget about the error/device. Has anyone an idea how to get rid o this? Thank you and hope the answers will help other too!

Answer:Device Descriptor Request failed

Hi timniko. Welcome to the TenForums @timniko

Can I ask when did this problem start? Had you added a device?

Have you tried resetting your BIOS? (Before you do please ensure you document or know current customizations?)

Have you check manufacture's site for a newer BIOS? Not recommending you update BIOS but it would be nice to know if they have a newer version. Updating BIOS has its own risks which can result in a "Bricked" machine.

I assume this problem happens with all external USB devices removed, correct?

Is it possible to get Hardware id's from device manager for problematic devices?
Ken

3 more replies
Relevance 84.46%

Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

More replies
Relevance 84.46%

Let me start out by saying that I've googled the shit out of this problem, tried several things, and nothing worked.

I have a D-Link USB 2.0 Hub that I got about a week ago. It's been working awesome up until recently. It's a plug and play device, however windows is failing to recognize it, and thus making everything I have plugged into it unusable.

In the 'Device Status' box it says:

Code:
Windows has stopped this device because it has reported problems.
(Code 43)A request for the USB device descriptor failed.

And in the 'Events' tab, there's a few listed, I'm not sure if they are much help:


Code:
Device not migrated

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 could not be migrated.
Last Device Instance Id: USB\VID_0000&PID_0001\6&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719


Code:
Device configured (usb.inf)

Device USB\VID_0000&PID_0002\6&1330e4d7&0&3 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}Driver Date: 06/21/2006
Driver Version: 10.0.14393.0
Driver Provider: MicrosoftDriver
Section: BADDEVICE.Dev.NTDriver Rank: 0xFF0000Matching
Device Id: USB\DEVICE_DESCRIPTOR_FAILUREOutranked
Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: falseParent
Device: USB\ROOT_HUB30\5&35f8b9e6&0&0


Code:
Device not started

Devic... Read more

More replies
Relevance 84.46%

Hello
I have a USB device (X.Vision PCDVB-3100)
It work properly in Windows 8 and Windows 8.1
But now in Windows 10 when I connect it to USB port, The Windows give me this error:

?Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.?



How I can solve this problem?

Answer:A request for the USB device descriptor failed

Probably the USB port cannot provide enough power to the device, so Windows cannot properly identify it. Try connecting it to a different USB port. If problem persist, the only solution is to use a powered USB hub that will provide the power necessary. Also some devices have problem working on a USB 3.0 port (blue), try using a USB 2.0 port (black).

4 more replies
Relevance 83.64%

Hi all,

(Unknown USB Device - A request for the USB device descriptor failed)

Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1

I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1

The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.

I've spent the last 4 days scouring the net looking for answers, and thus I am here hoping someone can shed some light as to why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?

Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.

But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???

So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!

If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue

Would really real... Read more

Answer:A request for the USB device descriptor failed. (error43)

You can mark this thread as SOLVED!

Okay here's the fix that worked for me, maybe it will work for you.

I've always updated drivers, WinXP, Win7 and so on, the same way - download the driver, go into device manager and select browse, then point windows to the downloaded driver to update the necessary files. Its always worked that way for me for as long as I can remember.

Not so it appears with windows 8 - for some strang reason.

For me I had to update to the latest Intel Chipset Drivers, but instead of the tried and trusted methos above, you simply hit the setup.exe and let windows 8 do its thing. Believe it or not, but this fixed the issue.

Yes I had already updatd to the latest Intel Chipset Drivers using the device manager method, and yes windows "did" update ...someting??? But the USB devices were still showing the Unknown USB Device error. But using the setup.exe fixed the everything and all my USB devices are now working perfectly with Windows 8.

How, why, who knows, but I hope this works for others with the same problem.

2 more replies
Relevance 83.64%

I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.

On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".
On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."

My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.

Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was un... Read more

Answer:USB not recognized (Device Descriptor Request Failed)

if you have tried on other systems using different OS then the error is normally because of issues with the item not the PC , it might be 'confused' or have corrupted data or be faulty.

If you have the data still stored elsewhere...then you may be able to reset the flash drive and see if it recognises it then.

I'm not sure if there is a reset switch anywhere on that stick.

5 more replies
Relevance 82.82%

Hello Ladies & Gents.

I would like to ask for your assistance on this slightly annoying problem.

I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:

Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).

(Please see attached screenshots)

Once the device is disconnected and reconnected device manager then displays:

Universal Serial Bus Controllers -
USB Composite Device

The device then shows in "Audio inputs and outputs"

Cheers,

Mr Collective

Attachment 38815

Answer:Razer Megalodon - (Device Descriptor Request Failed)

Razer is well known for BSOD drivers and problems, otherwise. (And taking very old drivers, changing nothing at all, giving it a new date and then claiming "Compatible!" with new OS.)

Perhaps give a shot with uninstalling their software, rebooting, the re-installing.

Make sure using the latest.

When all is said and done, you might just have to live with it.

Can't hurt to make sure chipset drivers are up to date. If Intel chipset, search their driver site for "Inf"

2 more replies
Relevance 82.82%

Hi all,

I have a problem with my Lenovo B50-70 Laptop. It has 2x USB 3.0 and 1x USB 2.0 ports.

It started when I removed a USB mouse from the USB 2.0 port. I had a message flash up saying
Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.
If I go to Device Manager and 'Uninstall' the device, then plug the mouse back in and 'Scan for Hardware changes' it works. However whenever I unplug it I get the same error. I've tried doing them same thing and plugin in other devices, (my phone, a memory stick) and The error comes back. If nothing is in the port and I scan for hardware changes I get that message again.

Any ideas how to fix? It is almost as if the machine doesn't detect the mouse is unplugged and thinks it's gone wrong. The USB 3 ports are fine.

I've tried...
Checking for Driver/bios updates.
Cleaning the port.
Uninstalling all USB Drivers and reinstalling
 

More replies
Relevance 82.82%

Hi All,

Thought i would make this thread as i see others with the same issue. I have just built a new PC and i get the following error randomly.

"The last usb device you connected to this computer malfunctioned, and Windows does not recognize it."

The issue with this is i don't actually connect anything to the PC. the message just appears randomly then fixes it self on reboot only to happen again later.

I have reinstalled USB Drivers and the issue persists.
I only have two devices connected to the PC:
Razer Death Adder Mouse
Logitech K350 Wireless Keyboard.
Event Log Error -
Fault bucket LKD_0x144_USBHUB3_DEVICE_ENUMERATION_FAILURE_UsbHub3!TelemetryData_CreateReport_VEN_0000_DEV_0000_RE V_0000, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 6813caa6-1a28-469f-8b39-08f1d092c8a4

DMP File:
DMP File - USBHUB3-20161220-1525.dmp
Bug Check Code: 0x00000144
Parameter 1: 00000000`00003003
Parameter 2: ffff8281`7cdbd7b8
Parameter 3: 00000000`40010000
Parameter4: 00000000`00000000
Caused By Driver: UsbHub3.sys
Caused By Address: UsbHub3.sys+365a0
File Description: USB3 HUB Driver
Crash Address: UsbHub3.sys+3173a
Check System Specs for PC Components

Answer:Random USB Issues - Device Descriptor Request Failed

I wonder if it is related to a bug in the last OS update as I just saw this error also and all of my USB devices are functioning correctly.

11 more replies
Relevance 81.59%

I'm experiencing slim keyboard not being recognized in the Windows 8.1
The keyboard was working fine until just one day it just stopped working.
I tried factory reset literally 8 times along with most recent BIOS update and dell's recommended update software. + power setting --> disabling power saving on USB
It still come up as unrecognized each time even with fresh reinstall.
I was wondering if this is a hardware issue or just software bug from factory reset.
I don't think there is a available driver for this kind of problem is there?

Log Name:      Microsoft-Windows-Kernel-PnP/ConfigurationSource:        Microsoft-Windows-Kernel-PnPDate:          8/6/2016 1:09:35 PMEvent ID:      411Task Category: NoneLevel:         ErrorKeywords:      User:          SYSTEMComputer:      DellDescription:Device USB\VID_0000&PID_0002\5&1347b1a9&0&4 had a problem starting.
Driver Name: usb.infClass Guid: {36fc9e60-c465-11cf-8056-444553540000}Service: Lower Filters: Upper Filters: Problem: 0x2BStatus: 0x0
 

More replies
Relevance 80.77%

i have acer e1-571 notebook.running windows 10.from last few days my pc giving this error-Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.

A request for the USB device descriptor failed.                                                            
                                                                i have tried all kind of suggestions
given by microsoft related this problem .but   cant solved.card reader ,pen drive ,external keyboard ,or external mouse no one working.2.some  random  keys  is not working .please fix my issue .

More replies
Relevance 78.72%

Hi,
I sporadically gets the "USB Device Not Recognized Device Descriptor Request Failed"; however, while I have 6 USB devices connected, none of them seem to be the cause of the error. When I use devmgmt.msc to get the Hardware Ids, the value is simply "USB\DEVICE_DESCRIPTOR_FAILURE". I use TARGET software to control two joysticks and a rudder. (Besides these three USB devices I have a keyboard, a mouse and a TrackIR 5). In some instances everything works even though I got the error but in others instances none of the joysticks are working as expected. Sometimes restarting the computer helps or uninstalling the "mystic" USB device, however the problem always reappear and I would really like to get rid of it permanently.
Anyone got some idea what could be causing this?
I have updated all drivers but it did not help.
Thanks,
Klaus

More replies
Relevance 72.16%

hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

More replies
Relevance 72.16%

hello guys in my device manager there is a yellow triangle on a usb device driver saying : a request for device descriptor request failed first i thought maybe 1 of my us ports not working but when i tested all ports are working even card reader but the error is still there i updated drivers (chipset - etc) but it didnt help so i want to know how to get rid of that error and what is the problem with my laptop?
note: sometimes when i trun on my laptop that error is gone mysteriously and most of the times its showing up
note: i recently changed my wireless adapter tho the orginial adapter was a bt/wifi combo but the new one is just a wifi adapter and i have an ssd installed instead of dvd optical drive and both are working well
note: things i already tried: disabling fast boot-updating generic usb drivers-taking out battery for 5 minutes-updating drivers

Answer:a request for device descriptor request failed

i recently changed my wireless adapter



Is this a USB adapter? Does the error go away if the adapter is removed? With the yellow flag in Device Manager, right click it and Uninstall it. Remove the USB Device from the computer end and Restart your computer. When the computer comes back up, plug the USB device into different USB port of the computer.

11 more replies
Relevance 68.88%

I have tried a few different windows images, windows troubleshooting feature, and the latest versions of the drivers.
I've tried uninstalling and reinstalling drivers, disabling and re-enabling, re-imaging, updating windows. None have had the effect of actually making it work. I'm running win 10.0.10240, on dell latitude 5285 and 5289. This is affecting the entire Intel Integrated Sensor Solution Driver and all the included sensors, compass, accelerometer, gyroscope GPS and ambient light.

hardware id: HID\Vid_8087&Pid_0AC2
I would like to resolve this so that we can order tablets and have them work right in our org.

More replies
Relevance 66.01%

Hello everyone,
i hope you can help me sorting out this issue that is causing me a hard headache at the moment.

I've bought this new Lenovo Z50-70 laptop with windows 8.1 preinstalled on it. Fresh new.

I'm trying to connect via usb a guitar audio interface (Line6 POD HD500) so i installed the drivers via the .exe setup file i downloaded from Line6's site.
The device worked fine on my previous HP pavilion with windows 7.

Now when i completed the installation, i connected it and i had this error:Windows has stopped this device because it has reported problems. (Code 43)A request for the USB device descriptor failed.
I used slimdrivers to update all the other drivers, in case it was a conflict causing the error.
I checked via command prompt with command "pnputil -e" and i saw a driver from the vendor of the device listed, so it is installed correctly i think.
I tried all USB ports i have, 3.0 and 2.0 on one side of laptop and 2.0 on other side.

When on device manager, if i click update drivers and choose the "let me pick from a list of device drivers.." i don't see the company name of the device.

i saw that another guy posted a really similar problem on SevenForum and he figured out how to force windows to use the drivers but he didn't post the solution.. Here is the post: Can't get Windows 7 x64 to use the drivers I've installed repeatedly Solved - Windows 7 Help Forums

Edit: the software tool from which i can update drivers and other things for my g... Read more

Answer:USB device not recognized. Device descriptor request faile

I am having the same exact problem as you, Cattanius. I couldn't get it to connect to my computer over 2 years ago and then just decided to try it the other day. I didn't expect anything to show up in device manager because I thought the usb port was fubar, but then I see the same message you got and all of the sudden there's hope! I hope.

1 more replies
Relevance 64.78%

Then the computer tries to load up but fails. (I meant loading pbr for desciptor 2...done)

Answer:Loading PBR for descriptor 2...failed.

This could indicate a failing hard drive. Tap F12 at boot and enter Dell Diagnostics. Run the tests.

5 more replies
Relevance 62.73%

I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

More replies
Relevance 62.73%

I had my Samsung Core Prime plugged in via usb, I'm guessing I pulled it out without ejecting, as now whenever i plug it in, gives Drive descriptor request failed. It's not the port or the cord as the phone's charging perfectly fine. I've restarted both devices multiple times, uninstalled the usb drivers, and a bunch more. Any suggestions?

More replies
Relevance 61.91%

Hi all I have a Ideacentre K430 running on win 8.1. Used to run on win 8 After i upgraded to win 8.1, my WD My Book 4TB external Harddisk shows the problem as shown above. Used to be running fine and it can work on other win 7 or 8 terminals. Any way i can solve this. I have contacted WD but they say its not a device problem so they cannot help. I contacted Mricrosoft after some remote troubleshooting they told me i need to download the latest motherboard drivers which i did. But all solutions do not work. I tried googling for solutons and have tried microsoft message analyzer also to no avail. I am running out of options. Anyone able to help? Thanks in advance. RegardsAndrew

Answer:Device Descriptor fali code 43

Hi Andrew,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the External 4TB HDD (Hard Disk Drive) is not getting detected in your computer and ?Error code 43? is displayed when connected. Please let me know if the issue persists when the HDD is plugged into other USB ports and also does the same HDD is getting detected and working as expected when connected to other System.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 61.09%

Windows 10 Home

Hi, I just bought a new HDD today and freshly installed windows 10 and have ran into this problem: when I plug in my wireless XEOX Pro Analog Gamepad from Speedlink I get the "Unknown USB Device (Invalid Configuration Descriptor)" error. I'm adding the screenshots.

This device worked perfectly on windows 7 yesterday, so the controller definitely isn't damaged physically and it does work on a different PC(windows 7).

More replies
Relevance 61.09%

Windows 10 Home

Hi, I just bought a new HDD today and freshly installed windows 10 and have ran into this problem: when I plug in my wireless XEOX Pro Analog Gamepad from Speedlink I get the "Unknown USB Device (Invalid Configuration Descriptor)" error. I'm adding the screenshots.

This device worked perfectly on windows 7 yesterday, so the controller definitely isn't damaged physically and it does work on a different PC(windows 7).

More replies
Relevance 61.09%

Hi,
I have an USB device (an embedded system that I am developing) and associated driver.
It has one interface with two endpoints (BULK IN and BULK OUT) and control endpoint.
When I connect that USB device to PC, then device driver is getting associated with device and I am able to use the device.

Now I have updated USB device descriptor to have one more interface (all other information like VID, PID are same and also existing interface is not altered). Now it has: one control endpoint, one interface with BULK IN and BULK OUT and another interface
with BULK IN endpoint.

When I connect this USB device with modified device descriptor, USB driver is not getting associated and giving me error code: 10 (0xA).

Device driver software is from 3rd party.

Now I am not sure if error is thrown by windows kernel or device software.
Please help me in debugging this.

Any log files/events that can be enabled when device is connected and how driver is loaded, what checks are performed by kernel to load the driver etc (I believe it only looks at VID and PID).

FYI: Same setup works on Linux environment (looks liek linux just ignores this additional interface added)

Rgds,
Venkat.

More replies
Relevance 61.09%

After installing window on my laptop (Lenovo Ideapad 100) found out that the USB port are not working although if i plug in a phone it indictaed charging and i plug in my hard drive it shows the led light but the USB cant read any device not even a USB mouse works on the system . Please kindly help me with this error. 

























Screenshot (6).png ?101 KB

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Relevance 59.86%

Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

More replies
Relevance 59.86%

I'm designing a USB device with Microchip's MLA v2015-08-10 on a PIC24FJ128GB202(http://www.kynix.com/Parts/158263/PIC24FJ128GB202-I%2FSP.html). The device works as expected on my Fedora 23 Linux system. It enumerates and is recognized as a HID device.
On Windows it does not enumerate. I tried a Windows 10 laptop and Windows 7 in a virtual machine on my Linux system. Both say: "A request for the USB device descriptor failed." (Code 43)
When I analyze the traffic with Microsoft Message Analyzer I find this error: Get Device Descriptor - USBD_STATUS_STALL_PID
I find no solutions online and have no idea where to look next. I assume my code on the PIC is working fine since it runs on Linux. It's clearly not a driver issue since I can't even get the device descriptor. And it isn't a problem with the system since it fails on different devices with different Windows versions.
Does anybody have an idea where to continue my search? An explanation of the differences in USB device enumeration between Windows and Linux might already help a lot.

More replies
Relevance 59.86%

Hi, I have been going crazy, Windows 10 does not recognize my DS3 controller as a Playstation 3 controller, it shows "Unknown USB Device (Device Descriptor Request Failed)" every time I plugg it in, so I can't install any of the softwares that make PS3 controllers work like x360 like MotionInJoy or SCPToolkit because these software can't see my controller in order to apply the custom drivers on, has anyone run into this?

More replies
Relevance 57.4%

Help!!! My cd drives are not working properly. I had to do a full system restore on my emachine because Windows xp died. I'm having to reload everything. Small files are ok. Large files (Sims expansion packs, etc. reach about 95% installation then say "i/o device error". I have contacted the "BigFix" people with emachines, and the best they can do is direct me to Microsoft. Their necessary repairs (managing IDE controllers, etc.) does not work. I suspect that it has to do with the SIZE of the installation as smaller programs work OK. PLEASE, I have lost too many hours of my life with this (in addition to all sorts of data)... if you have any suggestions,let me know! Incidentally, I tried both drives which suggests it's purely a software issue. THANKS!!!

Answer:cd drives i/o device error

welcome

read this about buffer size

2 more replies
Relevance 57.4%

Ok, I've looked everywhere and tried tons of solutions to fix this problem. I've uninstalled the drivers for the USB HDD too many times to count and re-installed them, I've uninstalled all the USB drivers and restarted the comp, and more! Here's the problem:

I have a removable HDD for an Omnifi DMP1 car stereo. The HDD has a USB plug and a power plug, which I use both (duh). I plug in my HDD to my computer (Windows XP SP2 Media Edition) and the New Hardware Wizard runs in the bottom corner. Then it says there was a problem installing the hardware, and then the drive can't be found. So I try the same thing on my laptop (XP SP2 Professional) and it runs New Hardware Wizard in te bottom corner. However, it says the installation was successful, and it can see my drive!

What the heck, I'm totally stumped on this? If you could help at all, that would be great! I am leaving on a trip tomorrow, so I won't be able to do anything until I come home on Sunday.

Answer:Error 10 (Failed to start device) for USB HDD?

Hi RDKamikaze and welcome to TSF

Let's talk only about the computer on which the external USB drive doesn't work.

What are the system specs of that computer (see the link in my sig about posting system specs). Don't forget the informations about your Power Supply Unit (open your case and read what's written on the sticker that's on the side of the PSU block). If it's a computer you bought as a whole package from some known brand then brand and model will do but the infos on the PSU will still help.

Are you 100% sure the USB ports on that computer are USB2.0 ports ?

7 more replies
Relevance 56.99%

Hello

I upgrade my pc with SSD everything seem to go fine but 2 of my 2TB drive giving me a Smart error now. i wonder if SSD has anything to do with Drives failing. My theory is that.

SSD runs on a flash based chip ... it is very stable but mean time it has huge access point of data that why it is fast. The reason i am thinking that SSD is killing my other drives is because my setup is a Media center. Software such as windows media center and media browser keep accessing my 2 TB Hitachi drive for movies, TV show and so on .. SSD in my opinion is running other drive to max point of spin and read/write in same time. which could caused these drive either over heat or over used that is just a theroy of mine
MY Setup :
Media center pc with 4 2TB Hard drive Hitachi and 1 60GB SSD drive

Error Message:
Smart error bad backup and replace

Thank you

Answer:Can SSD Kill other drives ? Hard drive failed SMART Error !

Ther's not a chance that an SSD caused that. Really, what is a mechanical hard drive supposed to do? They spin up and read/write data. A Mechaninal hard drive would be reading/writing more if the OS was installed on it. That is constant.

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running windows xp home after installing sp2, WMP 10 won`t recognise drives and can`t play dvd in drive. keeps coming up drive not accessible I/O device error. Have tried to upgrade IMAPI.EXE, no joy. Anyone have any ideas?

Answer:cd/dvd drives not working i/o device error

If you go to WMP's Tools>Devices tab, your drives, speakers and display should be listed for configuration.

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When I wake my laptop from sleep mode, I get error msg, "The selected boot device failed. Press <Enter> to Continue." When I do, the laptop shuts down and I have to do a reboot using the power button. This is a new laptop, came with Windows 10. There is no removable battery and I do not have a cd drive nor a USB plugged in while it is sleeping.

Answer:Why error msg selected boot device failed?

Does it boot up normally from cold?Consider returning it under warranty as it's new.Always pop back and let us know the outcome - thanks

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Hi, I needed help in solving this problem. I was playing Heroes of Newerth when suddenly I lost the game. When I reconnected, this error d3d_create: devicecreate() failed fatal error pops up. I tried checked using AVG PC tuneup about this error and it says that the driver was incorrect and that i have to update my driver. My graphics card is NVIDIA Geforce 8500 GT. I tried getting the latest version of this online at nvidia.com. When I installed it and restarted the pc, it still doesnt work. Everything works fine before but it just happened recently. I also tried uninstalling and reinstalling this but the same error pops-up. It's not only on this game. Any other game which I believe is "heavy" would not work. I appreciate if this would be resolved without me having to buy a new one. Thanks. :wave:

By the way, my OS is Windows XP.
 

Answer:Direct3d creation device failed - error

Any update on this problem cmvmission?
 

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Hi guys,
I am trying to get my microhpone to work, and it doesnt anymore, it's definately not the mic as i have tested it on another comp, but it won't work on this one.

I'm running a Soundblaster Live! 24-bit sound card on windows XP SP2 , and the Creative Game Port has a Yellow- (!) next to it with an error code 10.

Anyone know how to fix it? Or why it does this....

I tried re-installing drivers, changing the sound card to a different PCI slot, and disable the on-board audio, on my Asus A7V600.

Thanks
 

Answer:Error Code 10, Device failed to start...

Here is what I found on the code, but from what I have read, it doesn't sound as if it will help any:

Code 10

If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed:
This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)

Try upgrading the device drivers for this device.
Solution button: Update Driver

To resolve this error code, make sure the device is connected to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver. It may be possible to remove the device and redetect it using the Add New Hardware wizard.
Click to expand...
 

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I have a Toshiba Satellite U205-S5002. I have Windows XP. I try to download drivers but I can't. I have no disc. The (TouchEd Error, Retrieval of "Thotkey" Failed. Error code 0x00031402, 0x00000002) this error ups when turn on the laptop. Also the Ccommon error. I have no sound at all. Any help I will appreciate.

Answer:No sond device, Thotkey error failed.

Why can't you download the drivers?
http://www.csd.toshiba.com/cgi-bin/t...p?soid=1355790
That link should have what you need for sound.

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Blank media or no media is present in optical drive. Test requires media with digital data (Resource CD, Installation CD). Where do you get these if they did not come separately with computer when purchased?

Answer:error code OFOO:136C msg IDE device failed

By a Resource CD, it may mean any digital CD. Did you get any CDs with the PC when purchased? or do you have a cd that you have written on (burned) and that you know you could read from? Do you have cover CDs from computer mags? Anything that the drive should read.

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[Hi- just got here, first time caller, long time guest...anyone wanna help me out? I'm trying to makey friends-like but this question may get some vet's upset (yikes-please forgive) I'm used to a dial up. I find it to be safer and I am fairly patient. Currently I have an issue with a friend who's apparently uninstalled (and emptied rec. bin!) his Enternet 300. He uses his laptop for work purposes (IOW, issued by his job), so I'm in a pinch here with some limitations on what I can download, or more specifically, whatever I download or buy has to work. I researched on Enternet 300 software, seems it's unstable or whatever with that particular OS , and all in all has more bugs a rotting banana-flavored-monkey, but whatever, I just need to know what to do. Does he need this software or is there something better that is more stable? I can't download AIDA in good conscience so I got the following info DXDiag...One more thing-he has a dial-up also, which KINDA works, but IE isn't takin' to it very well. He's using extremely crappy AT&T (THIS COMPANY IS A JOKE) DSL--> laptop-->OS Win 2000 5.0 service pack 4---->Processor Intel x86--> 1800 MHz--->Memory 254 MB RAM--->page file 164MB used , 707 MB available--->DirectX Version: Direct X 7.0 (4.07.00.07.00)--->DxDiag Version 5.00.2134.0001--->
DX SETUP PARAMETERS: NOT FOUND Really I know it's a simple thing with hopefully simple software tha... Read more

Answer:Enternet 300-error E0041-failed on create device

Ok first with windows 2000 you need a ppoe shim (enet 300) I worked for a dsl company and we also used a either tango manager (crappy) or enet 300 for our dsl customers. I have had much less problems with enet 300. ATT isn't the only group to use enet 300 or if using windows xp the built in pppoe connection. If more questions email me cause i don't check this forum often anymore. [email protected]
 

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Umm, I had this error when i tried to open a file =)
All i did, was move the files somewhere different, the error was that it was within too many folders.
The destination for the MP3 was far too big for my PC to comprehend.
So, that's my take on it =P

If you get it at random intervals, then maybe it's some game/application or system files that've been installed Beneath loads of folder, thus
the destination folder would be too long and yeah...

xD

Hope that helps?
Because no-one replied to anyone elses problems according to my google search.
I may be wrong though =P

Peace out!
And cookies

Answer:failed to open MCI device. Error code: 348745

I'm going to take a guess this is with XP and move you there

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For a few days now, whenever I've clicked to go to a different webpage in IE11, most of the IE screen has gone black until it gets to the page I want.
Then this morning, when I powered up I got the above message.

I searched here and found many threads, most of which had common advice to run sfc /scannow. I ran this and now have the CBS log on notepad. It shows several programs which couldn't be repaired.
I haven't got MSPaint and it look too long to snip. It's 21 pages long on Word and I'm not sure if that's the best way to send it to you. I'll try - and watch what happens.

In case it's relevant, I still haven't been able to install the latest Microsoft updates - I've tried every day but just can't get through.

Edit: Some of the threads were in Games, others in programs and some in Drivers. If I've put this in the wrong section, would some kind person please move it for me please.
Edit 2: again, in case it's relevant, I just remembered that when I opened IE11, the Norton task bar was showing although it was ticked at the top. So I restarted IE11

Answer:CRITICAL ERROR: Failed to create DirectX device

You're probably all very busy sorting out problems caused by the latest Microsoft updates and their flawed subsequent Update to correct those.

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Hi, guys.

When I want to install certain programs, there is a set of error messages that makes the installation fail. They're as follows:

"c:\PROGRA~1\Symantec\S32EVNT1.DLL. An installable Virtual Device Driver failed Dll initialization. Choose 'Close' to terminate the application."

If I push "ignore" then this message appears:

"c:\Windows\system32\autoexec.nt. The system file is not suitable for running ms-dos and microsoft windows applications. Choose 'close' to terminate the application."

I have a feeling that this is caused by a Norton antivirus program I installed couple years ago that I had a heck of a time removing. Could there be a chance that some parts of the program is still lingering to cause this?

I've been having this problem for the longest times and threw away a bunch of software because I simply couldn't install them. It's soooo frustrating. Please help!
 

Answer:Error Message: virtual device driver failed Dll initialization

It's a fairly common problem with an easy fix.

Download and run the file in this post from Elvandil:

http://forums.techguy.org/2178768-post2.html

It will fix the second error -- I'm not sure about the first.
 

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Hello!

I just purchased a "Barbie Fashion Show" cd-rom software for my daughter for Christmas. I installed it, but when I click "play", a error message pops up that says "Graphic device error:Failed to initialize video card.

The system requirements for the game is as follows:
*Pentium II (or equivalent) 400 MHz or faster
*Windows 98/2000/Me/XP
*300 MB hard drive space
*24x speed cd-rom drive
*128 MB RAM
*16-bit color @ 800 x 600 resolution
*DirectX 9.0 or higher
*32 MB 3-D video card with DirectX 9.0 or higher compatible driver

This is my system information:

Microsoft Windows 98 4.10.2222 A
IE 5 6.0.2800.1106
emachines
GenuineIntel Intel(r) Celeron(tm) Processor
96MB RAM
69% system resources free
Windows-managed swap file on drive C (307MB free)
Available space on drive C: 307MB of 8212MB (FAT32)
ATI 3D Rage Pro (atir3)
16-bit color @ 800 x 600 resolution
DirectX 9.0

Can someone help me to resolve this problem pleeeaaaase. My daughter was walking around on Christmas with her lips out, because her game wouldn't work.
 

Answer:Graphic device error:Failed to initialize video card

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Hi, 
I have dell latitude E7470 with windows 10. I have problem when I want to install dell dw5811e driver. I download latest software driver from dell support, run it and wait them to finish. Afterward software driver is configuring mobile broadband device, it always freezes at 37% with message "Fail error 82". I try with older version of software driver. It is still the same. Could anyone suggest how to resolve the problem.
regards,
Pat 

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I was in the middle of backing up my failing hard drive to a brand spankin' new internal drive when my computer completely froze on me. I restarted and received this error:
 
0xc000000f: The boot selection failed because a required device is inaccessible 
 
I've already gone into the bios and made sure it was booting on the right drive, and it was. I've switched to every possible boot device and they all give me the same error message. I've also ran the windows installation disc and performed a startup repair multiple times to no avail. I've even checked for loose cables but everything seems fine, and even if my old hard drive has finally failed, it still won't boot on the new one either.
 
I've also ran 'bcdedit' in the command prompt and it showed that it was booting on the correct drive. so I'm really just at a loss here.
I've been having non-stop computer problems for about 2 weeks and I really just want it to stop. (not to mention now I'm really concerned I've lost all my files for good)
 
Anyone have any suggestions?
 
(by the way, I'm really not the most tech savvy person, so try explaining your solutions like you're talking to a small child)
 

Answer:Startup error: The boot selection failed because a required device is inaccessib

You can use a repair disc. To get a repair disc, find someone with Windows 7 32 bit and Create a Windows 7 System Repair Disc — MAXIMUMpcguides – Windows 7 tips, tricks, help, and how-to guides.

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Hi,

I am experiencing disk write errors on my computer that is preventing me from using it copy files to other computers on my peer to peer network.

Details of the computer are:

- Version of the OS. If Service Packs are installed, mention these too.
OS: Windows XP with SP2
Hdwr: 2.40 gigahertz Intel Core2 Quad Q6600
64 kilobyte primary memory cache
4096 kilobyte secondary memory cach


- If the OS produces an error, either upload a screenshot of the error message (ALT+PrtScrn), or literally quote
the error in your post at the forum (Preferred).
These are the recent error messages listed in the event viewer; system:
Error Message 1:
The Volume Shadow Copy service entered the stopped state.

Error Message 2:
{Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

Error Message 3:
The device, \Device\Harddisk2\D, is not ready for access yet.

Error Message 4:
The system failed to flush data to the transaction log. Corruption may occur



- Were there recent crashes that could have caused this problem?
Answer: No

- Did you install new software recently? If this is the case: Which software? (Brand, version, build)
Answer: no new software

- I have performed the following:

- Run a scan with an updated anti-virus program?
Answer: Ran AV (Sophos) disk check without res... Read more

Answer:Delayed Write failed, Device is not ready for access yet error messages

Additional information:

The hard drive Disk2 is a 300gb SATA Raid1 hard drive array with 181gb free space.

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I'm trying to create a pdf out of 2600 images files that I have using Irfanview. First, it won't upload all of the images at once in the "mulitpage images" area. I have to up them in sections of 400 images. Second, when I do get all of them in the "selected files" area, I get a message saying "missing descriptor". What's going on? This is so annoying
 

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Hello Everyone

I got the above error message out of the blue one day. So I called Dell for help and they said it sounds like it might be a problem regarding spyware??? Anyway, so ever since I received that message, my computer will just freeze up for no reason and ctl alt delete won't do anything and neither will shutting off the tower so I have to unplug it (eek!!). Before it freezes, the mouse starts to get slow and I hear this whirring sound coming from the tower and then it just goes silent. That's when it completely freezes. And at the time, I was only using a word processing application. Can someone please help me? I have to write a paper again for class tomorrow and I don't want my computer to keep freezing up as it makes writing the paper a lot harder than it should be (it's already hard enough!)

Thanks so so much Have a lovely night!
 

Answer:"Loading PBR for descriptor 2...failed."

Hiya

Lets take a look at a log. go to http://aumha.org/downloads/hijackthis.zip , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.

Regards

eddie
 

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Okay, so this just happened out of nowhere. Nothing seems to have led up to this -- the system booted and shut down successfully, and no software updates or installs were done during the period of time it was on when it was last working. I've attempted many things, but none seem to work. /ScanOs reports no OS detected, while startup repair said the OS was booted successfully. bcdedit also shows no directories linked to "unknown". CHKDSK reports no bad sectors, so such can be discarded. This happens every time I attempt to boot to Windows 7 (Home Edition, x64). I have a copy of Fedora 17 set to dualboot with it, but it hadn't been booted for over a week before the event. Any suggestions?

Answer:Error at boot : 0xc000000e - The system has failed to start because a required device is inaccessible.

HiThe /ScanOs switch shows the operating systems installed that aren't already in the BCD so it can show 0 and you are still okay.Assuming C: is the drive that Win7 is installed on, in the Startup Repair command line can you typeC:press ENTERdirpress ENTERdo you see more than one WINDOWS directory?If C: gives you a "File not found" error, try D: (C: can sometimes be assigned to the otherwise hidden System Reserve volume)Also does it say anything more on the screen than...Error at boot : 0xc000000e - The system has failed to start because a required device is inaccessible.What I mean is, is it a Blue Screen or a Black screen telling you to ...1. Insert your windows installation disc and restart your computer. 2. Choose your language settings, and then click next 3. Click "repair your computer.James

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Hi guys, sorry i haven't had time to introduce myself! thanks in advanced for having a look

Built this pc, thought everything was running stable but i got another BSOD earlier. After it has rebooted i get a message saying 'the boot selection failed because a required device is inaccessible 0xc000000e'. After rebooting once the pc will boot fine to windows 7 ultimate 64bit

Currently i have the two OCZ Agility 3 (with latest firmware) running on the Jmicron SATA 2 ports in RAID 0 on my Sabertooth X58 motherbood and i randomly get this problem. Doesn't seem to be any pattern to it. HDTune shows no errors on the Hard drive error check.

The odd thing is that this didn't happen when it was plugged into the marvel SATA 3 controller, it was just slower... because marvel are terrible > so i have figured out that it must be something to do with the RAID controller on the motherboard? I have the latest JMicron SATA drivers from the official ASUS website.

Another curious thing (not sure if it is related but i am going to post it anyway) is that before i rebooted it earlier HDtune was benching the hard drives and showing that i was getting 2.5gb a second which is impossible.. don't know if this has any relevance however..

I did a memtest earlier in the day to make sure that the RAM was running stable. It did one pass and no errors were found so i am ruling out the ram.

Here are the specs

Sabertooth x58 Asus Motherboard
24 GB of Corsair Vengeance RAM (i was told by the ... Read more

Answer:BSOD followed by the error ''the boot selection failed because a required device is inaccessible 0xc000000e'.

Quote:





Originally Posted by thetrooper123


Hi guys, sorry i haven't had time to introduce myself! thanks in advanced for having a look

Built this pc, thought everything was running stable but i got another BSOD earlier. After it has rebooted i get a message saying 'the boot selection failed because a required device is inaccessible 0xc000000e'. After rebooting once the pc will boot fine to windows 7 ultimate 64bit

Currently i have the two OCZ Agility 3 (with latest firmware) running on the Jmicron SATA 2 ports in RAID 0 on my Sabertooth X58 motherbood and i randomly get this problem. Doesn't seem to be any pattern to it. HDTune shows no errors on the Hard drive error check.

The odd thing is that this didn't happen when it was plugged into the marvel SATA 3 controller, it was just slower... because marvel are terrible > so i have figured out that it must be something to do with the RAID controller on the motherboard? I have the latest JMicron SATA drivers from the official ASUS website.

Another curious thing (not sure if it is related but i am going to post it anyway) is that before i rebooted it earlier HDtune was benching the hard drives and showing that i was getting 2.5gb a second which is impossible.. don't know if this has any relevance however..

I did a memtest earlier in the day to make sure that the RAM was running stable. It did one pass and no errors were found so i am ruling out the ram.

Here ... Read more

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Hi,
I booted up my computer today to find that whenever I try to select an option from the booting screen, the whole computer froze, as in, the timer counting down the auto choosing feature froze, I couldn't move anything. I thought at first it was the keyboard, as I use a razer product, I thought the drivers weren't loaded and it froze it. I tried it with the standard keyboard it came with and still froze at the screen (by the way, its option chosen is startup repair, im trying to get to start windows normally). I thought it was the monitor next and switch it around to no avail. I then dug around for a few hours to find my window repair disks. I get a prompt on screen to press a button to continue, which then freezes my PC. If I leave it at that screen for a while, startup repair is launched and I get a Status: 0xc000000e and the info says: The boot selection failed because a required device is inaccessible. Also, choosing any option with my motherboard BIOS also freezes/crashes the computer.
I really need help with this guys, thanks.

Answer:Windows 7 Error Status 0xc000000e Boot selection failed because device inaccessible

Can you boot in to safe mode or a clean boot state? Difference between Safe Mode and Clean Boot State in Windows
Then try and see if you can run the system file checker. System File Checker: Run sfc scannow, Interpret sfc.exe logs in Windows 7
Else Run Startup Repair from the System Recovery Options. Repair Boot Problems with Windows 7 Startup Repair
Else Rebuild BCD using bootrec.exe. Error message when you start Windows 7: "The Windows Boot Configuration Data file is missing required information"
Hope something helps.

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That is the message I am getting. I've searched high and low for possible solutions that may have worked for others, but not me.

I'd like to boot to my Windows XP Home Edition SP3 CD so I can load Recovery Console, but result is a blank black screen after the brief message: "The system is inspecting your computer's hardware configuration." (No HDD activity)

The system is a Dell Inspiron B130/1300 laptop, with a hidden Symantec Recovery Disk partition that can be loaded, but none of the so called "recovery points" are found. (Not sure that any were created because that software was not activated) While in that attempted local disk access to the C: (windows install) drive tells me that C:\ is not accessible. The disk structure is corrupted and unreadable.

Instinct tells me that the HDD is finished... but why won't the Windows CD load? I've tried multiple Windows CDs to no avail. Other CD's will boot. Something is fishy to me.
 

Answer:Solved: PBR for descriptor 2...done. A disk read error occurred

Other boot cd's do not inspect your hardware like XP cd does, it is finding a problem it cannot deal with when detecting the hardware configuration.

Here is an article on how to backup your data, I suggest doing it before all is lost.

http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/
 

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My computer shuts down to a blue screen - kernel_stack_impage_error, then suggests I run CHKDSK which it does and then stops after stage 3 security descriptor verification completed. How do I proceed from this point ?
 

Answer:Stop error CHKDSK Security descriptor verification

Try this http://forums.majorgeeks.com/showthread.php?t=35246
 

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whenever i run hardware scan, i get error on storage device, mostly on SMART short Test and SMART drive self test.after error result i scan it again and then result is Passed.i just recieved notification of 'critical errors occured on hardware u need to scan it'. and i run the scan but  hardware scan freezes(it happenes mostly whenever i myself run a scan without getting any notification to run a scan) and then it gave me this failure result(refer to attached image below).Reply as soon as possible.Please help me to resolve this issue, i am too much worried about it.will be very greatful 

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It also said something about an error on line 2 of the config.sys file.
 

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BSOD whenever a usb device gets plugged -flash drives, external drives

- Thanks for having this forum

Answer:BSOD whenever a usb device gets plugged -flash drives, external drives

Code:
******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8000348bda9, fffff880039bcd58, fffff880039bc5b0}

*** WARNING: Unable to verify timestamp for snapman.sys
*** ERROR: Module load completed but symbols could not be loaded for snapman.sys
Probably caused by : disk.sys ( disk! ?? ::FNODOBFM::`string'+70f )

Followup: MachineOwner
---------

2: kd> lmvm snapman
start end module name
fffff880`01e00000 fffff880`01e46000 snapman T (no symbols)
Loaded symbol image file: snapman.sys
Image path: snapman.sys
Image name: snapman.sys
Timestamp: Wed Mar 09 23:52:38 2011 (4D777F1E)
CheckSum: 0004F614
ImageSize: 00046000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Ensure Windows is updated, then reboot and update your Acronis installation:
Backup software for data backup and disaster recovery in Windows and Linux - Acronis

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We have some symbol windows mobile-based handheld devices that we use in our business.  We connect these devices to our computers to copy files to.  This all worked fine until recently the devices come up as failed.
It appears in device manager with a yellow exclamation point.
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.  (Code 19)
I've tried all the solutions I can find on the web and none of them work.
Including:
Uninstall the device in device manager and scan for changes.  It downloads the driver from windows-update and returns to code 19.
Tried hardware troubleshooter which basically seems to automate the process of uninstalling and scanning.
I've tried removing windows media player 12 feature and adding it back.
I've tried deleting USB controllers from Device Manager and rebooting, it re-detects them all and still gets code 19 on the device.
I've tried deleting upper and lower filter values in the registry which I found out later is mainly for CD/DVD devices, that didn't fix anything.
I've tried removing and re-installing Windows Mobile Device Center and driver pack and that did not fix it either.
Additionally Canon Powershot camera gives us similar results.  MTP USB Device failed.  
This is so far happening on 3 of our workstations that we know of.
At first we thought it was due to windows updates but nothing recent has been installed that looks rela... Read more

Answer:SOLVED:Windows Mobile-based device and Canon Powershot cameras showing code 19 and MTP USB Device failed.

Hi,

 

Thanks for posting in Microsoft TechNet forums.

 

Do you have Kaspersky installed? Kaspersky Filter driver caused that any USB device could not connect.

 

It is suggested to have a look at the following registry. Make a backup of it and remove the Upperfilters setting:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}

“Upperfilters” = klfltdrv

 

If the issue persists, please find a working machine and compare the registry settings.

 

Best Regards

Magon Liu

TechNet Subscriber Support
in forum. If you have any feedback on our support, please contact
[email protected]

 
Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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Hello,

Last night i was trying to update my AMD SATA AHCI Controller driver, but i shouldn't do while being sleepy....

My hand moved before my brain realised...I uninstalled the device BUT i also checked the option for deleting the drivers.

Now, i get the error while booting :






Quote:
0xc000000e

The boot selection failed because a required device is inaccessible


What i realise is that windows are trying to find the device needed to boot ( stored on boot info) , but device is not there.

Ι already searched the forum for similar problems and already tried to do a Startup Repair from Windows Installation Disc repair menu (3 consequent times as written), with no result.

No restore points either.

Is there any way to manually fix this or my only path is a repair install ? All my data are safely backed-up.

Thank you in advance for your help.
ΕDIT : I don't know if this is the proper subforum for the above problem, i posted here because it was caused by a driver uninstall. If mods/admins think it does not fit in this subforum please tell me.

Answer:Error 0xc000000e "Boot Selection failed- Required device Inaccessible"

Well, i found the solution after some 50-60 Google results reading...

Solution was found in this page.

Analytically :

I loaded Recovery Console from my Windows 7 Installation Disk.

Had the AMD SATA Driver folder copied to a cd from my second pc. Driver directory was "W764A"

Ran diskpart and list volume to check the cd's volume letter

Ran the following command ( D: is CD ROM, D:\W764A is Driver Directory, C: is Windows Installation ) :


Code:
D:\dism /Image:C:\ /Add-Driver /Driver:D:\W764A\ /Recurse
I typed exit to exit Recovery Console, rebooted and voila....Windows Started normally...

Glad it was solved....

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hello    i'm an embedded developer. i have an usb type ic programmer to burn microcontroller. now i'm getting this error "Unknown USB Device(Device Descripter Request Failed)" while plug my usb programmer into my pc socket. but this same hardware support in my friend same hp430 pc.

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Greetings folks

I have a problem that bugs me for years, I never intentionally solved it, sometimes those errors disappears and all USB ports work fine, sometimes they do not. So anyone can help me please, it would be great.

Some of my ports do not work all the time, I cannot identify a specific moment. Inside the Device Manager, Universal Serial Bus controllers, I get 1, 2 or more "Unknown USB Device ( Device Descriptior Request Failed )", sometimes more sometimes less.

CPU: Intel Core i7 3770
Motherboard: AsROCK H77 Pro4/MVP
Windows 10 all available updates downloaded and installed as of today, and everyday. The problem appeared on Win 8 or 7, not sure when. So it's not necessarily Windows 10 specific. I ported it to 10.
Here is what they look like:
http://prntscr.com/d6rm6k

Bios is up to date. Chipset drivers updated, various solution tried from googling, I even managed to make all USB ports stop working testing some of these solutions, I had to restore windows from a ghost image I had.

It's like these USB ports remain suspended sometimes.

Any advice on what to try? The most annoying part is that from the frontal USB ports some stop working randomly too.

Thank you

EDIT: The problem is the motherboard. The computer was checked at a computer service, and it seems the time has come for it to be buried.

Answer:Unknown USB Device ( Device Descriptior Request Failed )

Hi Rostos and welcome to Ten Forums!

I would recommend two utilities. Maybe they can reveal what's going on.

USB Device tree viewer from Uwe Sieber and Nirsoft's USBDeview. They will give you info about connected devices..

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Relevance 50.43%

Greetings folks

I have a problem that bugs me for years, I never intentionally solved it, sometimes those errors disappears and all USB ports work fine, sometimes they do not. So anyone can help me please, it would be great.

Some of my ports do not work all the time, I cannot identify a specific moment. Inside the Device Manager, Universal Serial Bus controllers, I get 1, 2 or more "Unknown USB Device ( Device Descriptior Request Failed )", sometimes more sometimes less.

CPU: Intel Core i7 3770
Motherboard: AsROCK H77 Pro4/MVP
Windows 10 all available updates downloaded and installed as of today, and everyday. The problem appeared on Win 8 or 7, not sure when. So it's not necessarily Windows 10 specific. I ported it to 10.
Here is what they look like:
http://prntscr.com/d6rm6k

Bios is up to date. Chipset drivers updated, various solution tried from googling, I even managed to make all USB ports stop working testing some of these solutions, I had to restore windows from a ghost image I had.

It's like these USB ports remain suspended sometimes.

Any advice on what to try? The most annoying part is that from the frontal USB ports some stop working randomly too.

Thank you

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