Computer Support Forum

Dell Inspiron 660 Sound Issues

Question: Dell Inspiron 660 Sound Issues

I have an Inspiron 660 desktop that I bought about 3.5 years ago. I updated to Windows 10 and have recently started using a Dell U2415 UltraSharp Monitor. The sound bar was working well with the new monitor and desktop until about a week ago I noticed the sound started getting low, then completely out, then came back on like normal. It worked fine for the last week, then it started doing it again today and now completely no sound. I have tried headphones and two different Dell sound bars and the sound doesn't work on any of them. I have looked at settings and device manager and it says the 'Intel (R) Display Audio' is working correctly.
I have looked at different solutions, including downloaded the latest audio (Conexant Smart Audio Driver) and chip driver updates (12/15) and still no luck. Can someone please help?

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Preferred Solution: Dell Inspiron 660 Sound Issues

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Recently I have update my dell Inspiron N5010 to windows 10 OS and everything was fine on the first week now whenever I am playing a video in that sound is not coming.
And I have checked sound drivers and all are updated to latest version.
Could some one help on this ? Is it possible to fix this issue?

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i have just purchased a DELL Inspiron 15 5000 SERIES - 5559 with Windows 10 Pro pre-installed in Spanish. I have also purchased a DELL 24" additional screen SE2416H.
Whilst watching live internet broadcasts (TV, Youtube etc.) on Chrome, Edge or Firefox, as soon as I connect the screen to the laptop by HDMI cable, the sound on my laptop speakers disappears. Upon disconnection of the HDMI screen cable, the sound re-appears.  
However, the sound doesn't disappear when using other sound applications such as Skype. 
This means I can't enjoy watching internet TV with sound on the 24" screen.
Please advise how to fix this as the main point of purchasing the 24" screen was precisely to be able to watch (and listen to) TV programs.

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It's a new Dell and it has been making crackling sound since I got it.
I spent an hour on the phone with a technician who restored the laptop with Windows 8.1 to an earlier point in time and it stopped crackling for the rest of the day, but the next day, the noise was back.
The worst are "ding" sounds, they have more crackle than ding. Video playback is bad but at least we can understand what is said. Youtube is bad. mp3 audio is bad. Crackle is there with earphones too.

Answer:Dell Inspiron 11 (3147, Mid 2014) makes crackling sound whenever sound is played

lelouIt's a new Dell and it has been making crackling sound since I got it.
Hello. If it made the noise right out of the box you probably should have returned it as defective during the brief return period. 
Does it make the noise only when running on battery power or also when plugged into house current?

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Celeron(R) CPU N2830 @ 2.16GHz, Intel64 Family 6 Model 55 Stepping 8
Processor Count: 2
RAM: 3979 Mb
Graphics Card: Intel(R) HD Graphics, -2042 Mb
Hard Drives: C: Total - 467944 MB, Free - 419390 MB;
Motherboard: Dell Inc., 0R9H2G
Antivirus: Windows Defender, Disabled

We are having multiple problems with this computer. We called Dell and they basically said we probably have a virus and they would happily sell us a software support package for $250 a year. Can someone help me check? I ran AVG scan an no virus. I ran Malwarebytes and no virus. I ran SuperAntispyware and there was a lot of spyware that it got rid of. I can't turn the sound on. I can turn on windows defender. I can't open the control panel. I can't delete Windows media player which came with the computer even though it is a 32 bit program put on a 64 bit machine. I can't access the Microsoft Store.

Can anyone help with this pig?

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Hello im inexperienced with fixing computers and laptops i recently had a problem with my laptop and cant get past the welcome screen and settings do not show up. I have tried trouble shooting and everything i can think of to fix the issue. When i reboot the laptop i get a black screen with Intel UNDI Pxe screen . and when i hit f2 i cant find factory restore or anything else . I have tried to change the Secure boot from disabled to able but unsuccessful at that too. I am a beginner but can follow directions Can anyone please help and guide me

Answer:Dell Inspiron 15 Issues

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On 6/2/16 I purchased a Dell Inspiron 15 7000 2-in-1. Just tonight, for some odd reason, it wouldn't turn on at all. It wasn't dead. I had used it throughout the day without any problems (except my wifi saying there weren't any available networks, so I had to restart it which fixed that issue). Don't think they're related, but just putting that out there.
Anyways, after about 20 minutes trying to turn it on, it finally turned out. It was about 50% charged. I take very good care of this laptop and I'm a bit annoyed this happened. Considering I got this not even a month ago, what could cause this? I paid an additional charge for the 2 year warranty, specifically for reasons like this. Should I take it in and have someone check it out, or was this a minor annoyance? Any feedback would be much appreciated. Thanks. 

Answer:(New) Dell Inspiron Having Issues

Thank you for writing to us!
This could be either a software or a hard ware issue.
We would suggest you check if there are any pending updated on the system.Ensure all the drivers are updated and there are no yellow exclamation marks in the device manager.
Also run a complete diagnostics on the system to check if there are any hardware issues.
Kindly private message the service tag and email address.

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Delll Laptop with windows 7 64 bit IDT HD Audio the drivers are there and uptodate from the dell web site and I tested the sound with a live linux disk and it work great so how do I find the bug

Answer:Dell inspiron No sound

Go to Control Panel > Hardware and Sound > Manage Audio devices > and make sure your speakers are enabled.

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I have been using a Dell Inspiron N4010 since last 6 months. I have windows 7 home basic installed (64 bit) I have come across some problems for which i need ur help

1. Bluetooth doesn't work. I have tried uninstalling the driver and reinstalling. it fails again. The system tray doesnot show th icon at all.

2. My windows explorer keeps crashing. I really don't know why.

3.The right click and open with command at times does not work. I keep getting a message telling that "there are no programs associated with this file" Is this really an error?

4. It takes very long time for the system to shut down.

Please help, i am no comp expert.

Answer:Dell Inspiron N4010- issues

Run a MBAM anti-virus scan: Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at CNET

Bluetooth: - Bluetooth Software Download

Intel Chipsets: Drivers and Downloads

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Hello there. My sister recieved a Dell Inspiron 1100 for her graduation about four years ago and she's having problems with it after never mistreating it noticably. M'kay... the problem is that when the laptop is turned on and she attempts to put in her password to get on her computer the keyboard seems to recieve input from nowhere. No keys are being pressed, yet the text box for her password is automatically filled and it won't recognize any keys when they are actually pressed. Also, the mouse seems to do about the same... It won't be touched and it would creep up the screen or disappear completely. There are other times when her laptop won't even give a visual what-so-ever.

If anyone knows of anything that can be done I'd really appreciate any helpful advice.

Answer:Dell Inspiron 1100 issues...

Hi there. you dont say whether this happens at windows logon or whether it is a system (bios based) logon. but anyway it sounds to me like virus activity and you should run a virus recovery program that boots from from a CD and then when you get the system started run a full system scan with updated antivirus software.

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I have a Dell Inspiron 1440.

One day I made the mistake of allowing my mom to use it even though she is the most technologically impaired person I know, but hey I still love her. She made the mistake of falling asleep and leaving my laptop on the floor I believe the operating system became corrupted because the laptop was left on carpet for a good 8 hours . My laptop then was unable to boot up. However, I solved my issues with my laptop by reinstalling windows 7. I am took the time to write about this because I am not sure if it may or may not be related to my current issues.

Since then I have had numerous issues. About a week after reinstalling windows for the first time I was no longer able to click any program. I would wait one hour after clicking an icon or running an .exe file but nothing happened. I could not start any programs. I restored my computer then had no issues again. The time I had with a working laptop was transient. Now my computer will not start up. If I attempt to start windows normally the windows 7 is loading screen shows up, but almost immediately after a blue screen flashes. It flashes so fast that I can never find out what the error message is. I attempted to launch start up repair next, but the blue screen where it usually says "Startup is loading" was idle for at least 30 minutes. (Not to be confused with the blue screen of death). Lastly I attempted to reinstall windows again, but this time the blue screen with "startup is loading... Read more

Answer:Dell Inspiron 1440 Issues :(

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Hi All,

Thanks for helping!

I have a one year-old Dell Inspiron 546, running on Windows 7. The computer does not wake up properly after the monitor has been shut off. So if I go to bed, leave the computer on and the turn off the monitor; I'll turn the monitor on in the morning, and the background will show up for about a second, then go to the black screen. I have to hit the power button on the computer to turn it off, then again to turn it on. Sometimes, I have to do this twice. It also happens when I shut the computer down completely and boot up. It's really annoying! So is there something I need to do to fix the wake-up process?

Also, it may be related to a problem I had with security programs (both McAfee and Norton), in which the computer would not boot up at all when I had one of those programs installed, so my computer is currently defenseless. The computer wouldn't get through the Microsoft 7 intro page, before getting fuzzy and going to the log-in issues (i.e. "safe mode") page.

Any suggestions?

Answer:Dell Inspiron 546, startup issues

1. Lets protect your computer first. Download and install Security Essentials from
2. Can you download and install the latest video driver from DELL? If you need help let me know.
3. Just to be on the safe side, go to start>right click on my computer>select manage>click on device manager in left pane. If you come across any yellow exclamation marks then do let me know where they are showing.

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Hello all.

A Dell 510m purchased from ebay has come into my hands... and I am having some very troubled times with it.

I have read through the forums and the shorting method has worked perfectly to bypass the Bios password. However... it is now the HDD password I am stuck with.

I do not care about the original hard drive.

I purchased a brand new Seagate ST96812A 60GB hard drive..... and the system stopped asking for a password. However... the system lets you partition the drive but thats it!

If I use a tool such as MHDD or HDDErase.... they both tell me that the drive is not locked, but is in a "Frozen" status. I also have two 10gb HDD's which both have the same problem when inserted into the laptop... but are fine in others.

When you go into the BIOS with any of these drives installed.. it reports back that the HDD password is indeed disabled. Setting a password and removing it has no effect on the problem.

Can anyone assist with this problem?


Answer:Dell Inspiron 510m Issues


When you shorted the password out, did you then run the DST software on my site to reenable the service tag?

If not then the chip that hold the passwords is not in a normal state and if their was also a locked HD then you will get this problem.

Download the DST software from my site

Either use the floppy or the CD ISO and run it on the machine, you would also be best flashing the BIOS to the latest version, if it already has the latest version then just flash over it with the same version.


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This is my fault but what happened is I have this Dell laptop and one day I was board so I thought what better to do then rip it apart and see whats in there. I did just this and put it all back together or so I thought. When I turn the laptop back on the caps lock light flashes 9 or 10 times and the system never boots up. I am pretty sure that this light is flashing to tell me where I messed up but I can't find my answer anywhere. I was hoping someone knew the dell site a bit better then I do and could help me find the answer to my small but painful issue.

Thanks Ben

Answer:Dell Inspiron 8600 Issues.

When you opened it, did you change anything inside? ie connections, devices etc

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My laptop crashed last month and would not boot up since then. I kept getting an error message that said "missing ntldr" or something like that. So I dug up my old XP Pro disc and tried to repair but was unsuccessful. So I reinstalled and chose the option to leave my memory unchanged. So now it starts and my memory is still there under my old Administrator name but nothing is active. None of my old programs, drivers, or software will operate. Is there a way to restore any of that to work right again without reinstalling everything?

Answer:Dell Inspiron 5100 XP Issues

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gday ladies and gentlemen. I have just signed up to your fabulous forum to help find a solution to my current problem.

i have a dell inspiron 1525 with windows vista and am currently experiencing problems with the sound. Specifically i have none and want to know why.

I have checked the sound settings in the control panel, device manager and taskbar and have had no success as yet. Everything says its all AOK.

So any help or tips would be very much appreciated.


Lost in Computer Quagmire.

Answer:vista no sound dell inspiron

Hi roger.ledger, welcome to TSF..

Best thing I can advise is to uninstall your sound drivers and install the latest available from Dell:

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while listening to a mp3 from a music web site, i had inadvertently gotten my leg caught
in my lap top speakers and pulled out the jack . When I hooked them back up I was unable to get the right speaker to work unless I played with the jack.

I unhooked the speakers thinking I could still listen via the built in speakers.

I now have no sound! What would have caused this? Do you think a wire is loose ? all the controls show the volume up and the mute is off.

Any thoughts help ideas many thanks

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my dell inspiron 531 desktop computer's sound is not working, but speakers says it is correctly functioning...we did have a second power outage on electric today...any answers?

Answer:dell inspiron sound is not working how come?

I have spent all day trying to restore and download drivers. Dell is absolutely no help if you have no support contract. - I hope someone can give us an answer soon. -- any of these download driver sites want $$$ and I KNOW it can be fixed easily because I had run an update last night and had sound for about 3 hours.. ran shutdown and today no sound again -- grrrr

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i have a dell inspiron 7500 with windows 200 installed on it. i just tried to play a music cd and wmp said it "cannot play the file b/c there is a problem with your sound device. There may not be a sound device installed on your computer it may be in use by another program, or it may not be functioning properly". i ran diagnostics and it came back with no errors on the Audio port. i was able to hear all of the sound test w/o any issues. I have updated the drivers for windows 2000 on my laptop also. I checked for question marks or exclamation mark in Device Manager! Did not have any there? I also uninstalled and reinstalled drivers. when i go to properties for the sound drivers everything is grayed out! Any advice is greatly appreciated!

Answer:Dell inspiron 7500 no sound

i can see the the speaker on my taskbar but nothing comes up when i click on it!

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I thought I would start a new thread as the old one was getting a bit longAS I said everything is functioning fine except the sound I know it must be the software as it works fine with another hard drive inIt seem that the software has never been installed from the Dell resource diskI cant find the disk so if I go to the dell site and download the audio file from there would that do the trick?

Answer:Dell Inspiron laptop pt 2 no sound

Probably click here=

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I have had my dell for approx 3 years now and the other day my sound suddenly stopped working (no sound from ear plugs either). I restarted the computer and it made no difference. I can't play any sounds (no sound when the comp turns on, no sound on itunes, "Itunes has detected a problem with your audio configuration,"Youtube etc etc you get the picture.

I found some solutions online but none of the settings seem to have changed when I attempted to change them. So I went into safe mode and the speaker icon on the bottom right hand corner has a cross on it indicating that there is no sound (there was nothing of the sort when i wasn't in safe mode) I looked for solutions online and went into Services > Windows Audio to press START and the following came up "Windows could not start the windows audio service on local computer error 1068: the dependency service or group failed to start."

I have also tried system restore, but am unable to do so and the following appears "No restore systems have been created on your computer's system disk."

Please someone help, thank you in advance

Answer:No sound at all on my Dell Inspiron 1545

The first thing I would recommend would be go to dell's site and download the audio drivers for your machine

Drivers & Downloads

make sure to download the right one for your operating system (vista, 7 or xp)
install them and see if that fixes the issue

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Hi there, i have a dell inspiron 9400 with no sound. I t has sound coming through headphone jack and sound appears in the volume mixer but no sound at all.
There does not appear to be a problem with the driver or device and i have just replaced the speakers and still no joy, please help and thanks in advance, Damian!

Answer:Dell inspiron 9400 no sound

This seems to be a common problem with Dell's. You might want to try the solutions posted in this thread.

DELL 9400 No sound via internal speakers

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i've been looking around for days, so i wouldnt be posting here unless i was completely desperate.

i got my laptop, Dell Inspiron 6400 about 2 weeks ago. Tried Vista, hated it.. formatted to my old XP Home. realised i had to download and install all the drivers myself as i dont have any cd's or manuals from Dell. so i did that..

only problem is my 'Ethernet Controller' and 2 'PCI Devices# have yellow exclamation marks next to them, and i have no sound on the laptop. ive tried absolutely everything. hundreds of different drivers, tutorials, etc. i'm very desperate. i need my sound back. please help if you have ANY idea's.

thanks very much.

Answer:No sound on Dell 6400 Inspiron

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I re-installed Win XP onto my I2500 and now the sound card is saying that it's installed properly, but it cannot start. I've misplaced my Dell Diagnostics & Utilities CD that has all the original drivers. Unfortunately, Dell's website isn't any help because they don't have the drivers for my integrated speakers. Does anyone have the cd that I need?

Answer:Dell Inspiron 2500 (no sound!)

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This is the second time I have run into a wireless router that I cannot connect to on my Inspiron 1750. The wireless router is cisco E2000. I have the security key and I am unable to connect on my laptop. I was walked through this once before about a year ago by Dell, but don't remember exactly what I need to do. I would appreciate any assistance that you can.

Answer:Dell Inspiron 1750 Wireless Issues

Are you able to successfully connect by ethernet? By wireless with encryption disabled?

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I'm working with an inspiron 1420 which won't display anything on the screen. I connected it to a monitor and am able to see the dell media home loading screen, shortly after I get a BSOD for nv4_disp getting stuck in an infinite loop.

I attempted to get into safe mode, and while displaying the safe mode options, the entire screen is covered in ||||||'s. Selecting safe mode results in another BSOD with just a STOP error.

I suspect the main board, but I wanted to get a second opinion before ordering the part. It's out of warranty, and the guy wants to get it back up and running as a spare.

Answer:Dell Inspiron 1420 display issues.

Hit F2 as it's booting to enter the bios,navigate the bios and check for artifacts such as the lines,check all the fans are running,clean out all the fans.

Nothing is displayed on the screen at all,it stays black at all times?

Try unhooking the screen first it may have died which could be causing the BSOD then try to boot,this can be a pretty big job,so can changing a motherboard on a laptop,if you haven't done it before your in for a treat:-D

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I own a Dell Inspiron 1440 laptop that is roughly 7 years old. The laptop has begun to give me some trouble. Certain keys such as the letters B,N, the arrow keys and space bar do not work, and I have had to purchase an external keyboard as a workaround. The charging adapter isn't working either; there is no problem with the battery, as I was able to charge it using a Dell Latitude 7240 adapter. I tried purchasing a new 1440 charger, but the issue still persists. I'm suspecting that there's something wrong with the charging port. I also read elsewhere that it might be an issue with the motherboard as well. Can someone please help me identify what might be wrong with my system?

Thanks in advance.

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Tried booting computer yesterday, would keep rebooting itself.
Tried going on safe mode, would get blank windows screen and that's it.
Ran startup hard drive test got this error:
Error code: 2000-0146.
Indicated that the hard drive had failed.
Removed hard drive and put it back in to see if that was the problem.
That didn't work so tried using the burned repair disk when first getting computer.
(Windows 7, 64 bit)
Got the windows safe mode screen again only this time with this error
Error 0x4001100200001012
Googled it and it says that the high speed of the disk makes it unreadable.
Returned a new repair disk to see if that works, but got same result.
What should I do now going forward or is my laptop essentially trash?

Answer:Dell Inspiron 1545 boot up issues

Hmmm...replace the failed hard drive seems like the thing to do, IMO.

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so its my friend's laptop, I upgraded her to windows 7 about a month ago. I got her all the latest drivers or vista drivers if there werent any for 7. So she said today, she was deleting some mp3s and then the screen just went black. So she turned the device off, then back on. The fans and blue power light will turn on with the device, but the display is still off. Any ideas or insight would be highly appreciated

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Hello, thank you for using your time to view this thread.

Anyway, I have a Dell Inspiron 15 3531 Laptop. The problem listed below.
When I press the power button, the battery light blinks once, screen stays black. I can hear the hard drive turn on and spin at normal speed. Then one minute later the laptop will shut down. 

Now, it does different with the BATTERY ONLY ATTACHED:
If the battery is in the laptop, I press the power button, and nothing happens. The battery light stays white. I don't hear the hard drive spinning.

Whats going on here? The laptop is out of Warranty. Re-seating RAM does not work, nor does holding the power button down for 15 seconds. 

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Ok not sure if this is a hardware or software issue but ill try here. My laptop suddenly shut down yesterday while listening to some music and possibly downloading a few files. Wheb I tried to start-up I got to the windows boot screen and it would shut down from there. I left it on a memory diognostic and came back to it frozen, rebooted and choose to boot log on startup up until failure (already tried safe mode). Somehow the laptop started but was very slow and when I put a flash drive in it shut down. Tried a normal boot and it worked but again Windows.7 was slow. Also, my fan was not working the first time I got into windows but on the 2nd boot I was scanning for virus's and the fan suddenly came on and is now consistenly blasting despite it being cool. I have it on a cooling pad so the fan should not be on. Lot of information. Any help is appreciated. Don't know if its a virus/spyware or hardware issues, maybe bios or something...

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I have Dell Inspiron 13 7378. My Headphone  is not working  when i plugging  it into Audio Jack. I have sound coming out of my laptop speaker but no sound from my headphone jack. After I reboot/restart my laptop with headphone plugged in, the voice is coming from headphone. But if I unplug and plug back the headphone, the audio still comes from speakers. 
I should not have to restart my laptop in middle of something every time I want to use the headphone. 
Please help what should I do.


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This is a new PC. 2 weeks old at longest.

2-3 times has not come out of sleep. Have had to hold power button to power down. It has come back up seemingly fine. The last issue was, i actually tried to shut it down myself after working on it. It seemed to be working fine and shutting down ok. Got a message saying "to save your work click cancel and go back". I hit cancel to see if there were anything needing to be saved or stopped. Instead, i got a second message stating, "Shut down blocked". Then seemed to have froze. I shut it down holding the power button. Upon start up, it gave me the option to check windows repair, or something like that. I went ahead and ran it and it said, windows repair could not repair your PC. I went and ahead and started it up normally, i noticed that Firefox tried to recover the previous sessions. I have noticed firefox crashing a few times as well.

I ran Malwarebytes threat scan, no issues. I checked malware bytes reports and noticed there were two websites blocked recently, WWW.CONVERTPDFSNOW.COM. Which i do not recall using, will have to ask my daughter if she was trying to use that.

I thought it was unusual for the new PC to not come out of sleep mode so many times now.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz, Intel64 Family 6 Model 158 Stepping 9
Processor Count: 4
RAM: 8100 Mb
Graphics Card: Intel(R) HD Gr... Read more

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Dear Support Team,
Having a dell-inspiron 3537 recently we are facing the below mentioned issues, 
1. The system some time is powering up and some time is not powering up.
2. For powering up we need to press & hold the power button for multiple times then it will powerup.
3. If we try to restart also the same issue happening. Again and again we need to press the power button to power up.
4. At this time power indicator light is glowing, Exhaust fan working.
5. Tried dell diagnostics too no error was found.
kindly help us to resolve the same. 

Answer:Dell-Inspiron 3537-Booting up issues

This is usually caused by a bad cold solder joint on the mainboard -- eventually, the system will fail to power on at all.  The mainboard needs to be replaced -- if the system is under warranty, contact Dell.
If the system is out of warranty, you're looking at $250-350 just for the board, plus labor -- on a three year old system, you may be better off replacing rather than repairing the system.

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Hey all,
I had been battling with the camera on my new Dell Inspiron 15. 

Originally I thought that it was not functioning at all. Then I discovered that it was simply not adjusting for light. If you are not sure, turn your webcam on and shine a light into it. If we are experiencing the same issue, you should be able to see nothing but the light you are shining into the camrea. I tried deleting the drivers then reinstalling them again. That worked for a while, but was not a permanent fix. 
Recently I decided to try some unorthodoxed changes. 
My Camera uses two different drivers: one is Realsense RGB and Realsense Depth. I'm not genius, but I'm assuming RGB is normal vid and Depth is for the 3D scanning feature.

I disabled the depth driver. It has only been a day, but camera has been wokring in all applications. Since I never use the 3d scan tool, I'm not missing anything at all.

To disable it follow these steps
On windows 10:
Start > in the search bar search for device manager > open device manager > imaging devices 

Now you want to right click  on the driver labeled " Intel (R) RealSense(TM) 3D Camera (Front F200) Depth) and choose Disable. The computer will prompt you to restart. Do it. 
When the system boots up again, try using your webcam in some apps! My main apps are Skype and the Dell webcam central. 
Hope this solutions works for some of you out there!

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Alright, so ...

I use a Logitech Quickcam for internet video-calls and the like... The problem is that when I talk, my computer automatically drops its volume while its receiving my voice/any noise, and then automatically restores it to a normal level when I stop talking/things get quiet.

I uninstalled Dell Quickset which I thought was the problem, but it still does it, just now without the Quickset window opening up all the time. Dunno if its with the webcam, the laptop, or the tango between the two...

Here's a Hijackthis log to kick things off. I have a feeling it may be Dell bloatware, but I'm not positive.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:49:18 PM, on 11/11/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Logi... Read more

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My Dell 6400 just hangs.I cannot do anything meaningful
I just bought it and installed some programs now i uninstalled everything i did but still hangs and works very slow.
After sometime it crashes,with the blue screen of death.
I even tried upgrading to XP Professional but the upgrading so slow to.

Is it a virus,spyware?
I have the file that keeps showing up in different parts of my computer called
Dunno if thats the issue.
Right now the system is almost useless boots slow,logins slow,you clikc a folder its so slow.

Please help.

I have little or no programs.
Just the basics and microsoft word.
How can a 1 gig memory be burdended with that.
Not that the system crawls but it has momentary delays.
You know when you click the start button and it takes a extra 20 seconds to respond.
Same with opening other programs and folders.
Even shutting down and starting up takes more time.
Even when am using an application it delays ....
like as if there is a service drawing the system resources and then it releases and its free again.

There is something.




Answer:Dell 6400 Slow Inspiron issues

Someone say somnething.
I think i have hupigon malware after running a pandaonline scan

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Hello Dell,
  I have a Dell Inspiron 3668 with Waves Maxx Audio Pro installed.  I have been trying to figure out how to get RID of the echo/reverb sound that spews forth from my speakers.  I've been reading everyone else's post about the same stuff and the only answer that seems to be given is to uninstall and then re-download the realtek drivers and I think reinstall Waves Maxx Pro.  My question is this: can we dispense with all the install and uninstalls and use something else?  I have no idea what else to use, but the last time I bought a Dell computer I used Turtle Beach soundcard and software, maybe this is an option.  I despise the sound that my speakers are making at this moment.  There has to be some other software that can be used since it appears that realtek and maxx audio pro are fighting each other.  Come on guys, most of us WANT a positive music experience with our computers and I am one of them. Figure something else out for us.....

Sign me Completely DISAPPOINTED....

Answer:HELP Us Out with These Dell Inspiron 3668 Audio Issues

All we can do is report the issues and wait for them to update the drivers and software. But, I would never use the integrated audio card. I would install a good discrete audio card that will provide a better sound. The Inspiron 3668 motherboard has two PCIe x1 slots (15 and 16 below) =

You could disable the onboard Realtek ALC3820 audio in the BIOS and install a discrete PCIe x1 sound card. Here is one from Creative for $37. Or check your local PC store for one.

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hello i just recently bought a dell inspiron 620 desktop running windows 7 and a I5 2310 2.9GHz (quad core) now my question is is can i upgrade the stock PSU from the standard of 300W to support a bigger graphics card now the reason im asking is because i spoke to a lady from dell via tech chat and she told me couldnt upgrade PSU as to because the mobo wont handle the bigger PSU. then she said i can upgrade it to a 350W PSU but id have to upgrade the mobo to do so. THIS DOESNT MAKE ANY SENSE TO ME!! my mother board is Dell Inc. 0GDG8Y looks to be a SFF ATX board now i need to know if im able to upgrade it for bigger graphics card and why they lady at dell said mobo cant handle bigger psu thanks for any help u guys acan give me

Answer:Solved: Dell Inspiron 620 mobo issues

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About a week ago I experienced issues with my Dell Inspiron M731R laptop.  There were several occasions where it refused to charge while powered on and would only charge when it was completely shut off.  This continued for around two days, then it gave me no trouble. Last night I had the issue again, so I shut off my laptop so it would charge. I had it plugged in for at least six hours, but when I powered it on this morning it said my laptop was at 6% and shut off quickly after everything booted up. I have tried several different chargers and the same thing keeps happening, and the chargers all work for my friends who have the same kind of laptop as me. The laptop will not even turn on now. It's completely shut off, yet the light that says that it's charging is on and flickers from time to time. I've had this laptop for about four years and I got a new battery for it around two months ago. The first two days when this began happening I checked everything on my laptop and it all said that my battery was working normally. I'm unsure of what the problem is, help?

Answer:Charging Issues With Dell Inspiron M731R

Unplug the system, remove the battery and hold the power button for 30 sec.  Verify that the LED on the AC adapter is ON before you connect the notebook to it.  If it's not, the adapter is bad.
If the adapter is OK, try powering up with no battery. If it will, but won't with the battery installed, the battery is bad.
If it still won't power up, the mainboard is bad -  given the age and low-end nature of the system, repair is likely not economically favorable.  Start shopping for a replacement system.

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For some reason when I game my laptop ALWAYS uses the onboard graphics and NEVER switches to the dedicated GPU! What's the point of the Dual GPU if it NEVER works?
AMD RX 560 Driver

Answer:Dell Inspiron 5576 Graphics Issues

Hi DarkSorrow82,Thanks for posting.Apologies your computer is not working the way you would want it to.  The Dual GPU will kick in when the  system detects the need for additional graphics support.  Maybe the game you are playing isn't intense enough.  Here is some information you may find helpful:

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I have been up for 14 hours working on this issue, and I am almost to the point of tears now.

I reset my Dell Inspiron 570 to Factory Settings, and the Ethernet controller needed a driver, so I installed the proper driver & chipset, and tried over, and over, and over. Nothing worked, the card is enabled in the Bios, I have tried over 10 different drivers, I have tried everything I can think of.

Answer:Dell Inspiron 570 - Ethernet Card Issues

Always include the version of Windows in your posts. 
Exactly what symptoms are you seeing?
Did you install the chipset driver(s) before you installed the network driver? Unless the chipset is installed first, other drivers may not install or may not work. And if you've installed 10 different drivers, you probably created a mess.
Did you check the Ethernet link status LEDs on rear of the PC?
Did you run the Windows Network setup utility to create the network after installing the drivers? Did you try rebooting the modem and/or router after installing the drivers on the PC?  
And just to be clear, you're using a wired connection to your modem or router, not a WiFi connection...?

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My Dell 1150 has always had some problems. First, it would over-heat and shut down, and it did this only after having it for around a year. I fixed to over-heating issue by taking out the heat sink and fan and blowing all the dust away with a can of compressed air, and also using a chill mat to set my laptop on. Now, about a month ago the power lights on my computer began flickering on and off. To fix this problem I would fiddle with the ac adapter power cord until the lights stayed on. The problem began to to the point that when the Ac Adapter was plugged in it wouldnt charge the computer at all. So, I thought this was a power adapter problem and I bought a new one but I still have the same problem. The battery will charge if I put enough pressure on the plug into the socket on the back of my computer but thats the only way it will work.

Anyway, what im thinking is that the previous over-heating has ruined the socket where the ac adapter plugs into the computer. Could this be possible? Is it easy to fix? Suggestions?

Answer:Dell Inspiron 1150 Power Issues

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Hi, It has been 5 months since i purchased my DELL Inspiron 13 (5000 series).
Lately it has begun flashing bright white light instead of turning on the screen when i turn it on. The bright flash shows visible but thin lines on the screen when i click using the touch screen or the touch pad and disappears to a blank screen after the click. I understand the system turns on but the screen does not display. It happens at times; randomly. Other times it turns on fine.
I have tried the built-in test for the screen. Once the test was successful but when i tried it again the colorful bars did not appear, instead the flashing light would appear when the colorful screen was supposedly changing color. What could have gone wrong? What is the solution? Thanks.

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This is going to be quite a long description. Flashback to about a year ago. My son and I were trying to hook up his computer to a dell external monitor. It only provides hdmi output, but we had a USB to the phone line thing. We thought we could hook it up by connecting the computer to the monitor with the phone line port in the computer to the USB port on the monitor. MAJOR MISTAKE. The whole computer when black. The screen wasn't lit, but the power indicator was on. Nothing else. We ended up fixing it, but don't know how anymore. Before we did this, on startup, we saw the black screen with Dell Inspiron on it. Afterwards, all i see is lines on the screen.
Now fast forward to now. Recently (last 8 months) when I turn on the computer, I get the lines on the screen and I hear this beeping. (Accidently happened in a library. Librarian thought I had a bomb or something) I was able to fix it by connecting the computer into a external screen by the hdmi. The screen would then light up.
Then a couple hours ago, all *** broke loose. I went into my room, hit the power button and got a response of the same lines on the screen, but a beeping. But then I noticed several more but different now green colored lines on the left side of my screen. I took it to my tv thinking that would fix it and got the computer screen up on the t.v. But not on my pc. Still beeping and not lightning up. I looked up on the internet some solutions and I descided to boot my computer in safe mode by usi... Read more

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hey first of all let me thank you for reading

ok the problem i have is when windows boots i can enter bios f2 scroll through with the arrows enter works fine so procede to login screen eveything seems to stop working on the keyboard exept backspace which shows up as a character in the password bar and spacebar so i tried using the ease of access keyboard same nothing works exept those 2 keys however if i unplug the keyboard at this point everything works fine now for the even stranger part i opened ease of access keyboard again when windows started and opened internet explorer at this point i just by chance plugged the keyboard back in and it worked fine hmmm ok im thinking maybe somehow the ribbon cable worked lose so i restarted and the same happened again so i did the exact same and it worked again
any help would be much appriciated was going to try a new keyboard but it actually seems fine once it decides to work i also reinstalled the driver in device manager which had no effect just made me restart which ment had to go through it all again

thanx again

Answer:keyboard issues dell inspiron 1545

ok quick update the keyboard is now opening random things when i press a letter on the keyboard like shortcut keys i read it may be a stuck ctrl key so pulled them off but same as oh and its running windows 7 thanx

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I have a Dell Inspiron 1521 laptop with keyboard issues. Sometimes, not always, when I strike a key it will post that key and other keys (usually just one) that are next to it on the keyboard. Also if I hit a "}" it will display one and if I try to hit the same key again it will just give me periods. Also if I strike the backspace key it will fill in the time and date minus the last character of the year. I have replaced the keyboard and am getting the same errors. All connections seem to be well connected. The os is Vista. Help please!

Answer:Dell Inspiron 1521 Keyboard issues

Read: Cleaning Laptop Keyboard
I posted that in my No POST, guide, and you reminded me

Or have it replaced (the keyboard) especially if Hardware warranty exists

You can check your warranty status here:

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I have a Dell Inspiron 15R 5537 bought in 2014
Running Windows 10, 8GB of RAM, 1TB of HDD
Bios (DELL Inc A08 4/30/2014
Bios mode UEFI (secure boot deactivated)
For the last 2-3 weeks my laptop has boot issues. From a regular start or a reboot!
It can take 30 secs to see the DELL logo up to 2-3 hours... YES up to 2 or 3 hours before the DELL logo appears. In average I would say 25 to 45 mins before the DELL logo appears. After when the DELL logo appears it boots correctly in Windows 10 and the laptop does not look to have any performance issues.
All of this started when the DELL system detected that newer hardware drives were available and a newer BIOS A09.

Installation of the new drivers for the hardware were completed without any issue. Laptop rebooted and final confirmation was given that new drivers were installed successfully.
Then I did the BIOS. The EXE started... showed me on the screen that my current bios was A08 and that the new one to be installed was A09. A command prompt window opened requesting asking if I wanted to proceed and type Y. Saw a % on the screen of the "flash" process and then the laptop rebooted. And I waited... and waited... more than 1 hour and still nothing. Blank screen. Power light on... HD light flickered and stopped. I waited 30 more minutes and I pressed the power button. Laptop powered of and I restarted it. Since then you don’t know when the laptop will boot. I tried to redo the bios update. Even re-installed Windows. C... Read more

Answer:Dell Inspiron 15R 5537 boot issues *** NEED help ***

Try the direct link: 

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so its my friend's laptop, I upgraded her to windows 7 about a month ago. I got her all the latest drivers or vista drivers if there werent any for 7. So she said today, she was deleting some mp3s and then the screen just went black. So she turned the device off, then back on. The fans and blue power light will turn on with the device, but the display is still off. Any ideas or insight would be highly appreciated

Answer:Screen Issues with Dell Inspiron 1420

Try to connect an external monitor to the laptop and see if you can get the display to appear.

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Hey guys (back after so long I know)
I bought a inspiron 15 and oob, i was using skype, and was having a sound issue.
When sound was being played by two programs simultaneously (i was using headphones), the sound was "forced" thru the internal speakers for the length of the sound. IDK if this is so much a hardware as is it a misconfiguration.
Operating System
MS Windows 7 Home Premium 64-bit
Intel Pentium T4500 @ 2.30GHz 45 C
Penryn 45nm Technology
4.0GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
Dell Inc. 0G437N (Microprocessor)
Generic PnP Monitor @ 1366x768
ATI Mobility Radeon HD 4330 (Dell) 55 C
Hard Drives
313GB Seagate ST9320325AS (SATA) 43 C
Optical Drives
IDT High Definition Audio CODEC

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my laptop buzzes during audio and video playback. Kind of like a surge or skip buzz, like it gets hung up then continues. I can not burn audio or video disks because the noise burns onto the disk as well.

Answer:I have a dell inspiron with windows 7 with sound problmems

Hi tmrhods,Let us know the following details:1. System Model2. Are you playing Audio/Video disk using the optical drive?3. Is it happening with the audio or video stored on the system hard drive?Meanwhile, refer to the link mentioned below:, perform diagnostic on the System using Dell PC Diagnostics: hardware test on the sound card and optical drive.Thanks & RegardsManshu S#iworkfordell

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I have lost the sound on my Inspiron 3500 laptop. I have tried removing the drivers and re-installing them. Any ideas on what else to try.


Answer:Dell Inspiron 3500 Sound issue

I still have a problem but got sound to work. Recently I installed the most recent version of windows media player 9. I did not check it after install for sound after the install. I uninstalled it and have sound, but no sound icon in my system tray. It is running Windows 98SE.

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How can I receive a sound when switching the display to hdmi-in? My model is Dell Inspiron 24-3459. Using Screen 0ff/on button i can receive video from device connected to hdmi-in port but there is no sound from this device. My operating system is Ubuntu 16.04 64-bit.

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Gasp, I know, I know, A problem with a Dell computer/laptop, can you believe it!? Sigh.

Anyway, I discovered the problem this evening (it's 1am in the morning here, Christmas day, but I refuse to rest until I can reach a conclusion on the problem - how sad!). I have a Dell Inspiron 8600 Laptop. I folded the lid down while the laptop was still running, then when I picked the laptop up again and tried to play music, there was no sound. None atall. No sound from Windows Media, no system sounds, nothing. When I plug the headphones in all I get is a fuzzing noise with an occasional feint bleep.

Ive gone through XP's 'troubleshooting' thing: there is no conflicts or anything like that, all the hardware is there. I had no problems with sound prior to this evening.

I know it's vague, but thats pretty much the gist of it. I cant think of any reason why the sound has just...stopped working. My only guess is that the machine has taken a bump and somethings become dislodged internally or something, because I cant find fault with any hardware. But I know comparitively little about computers.

I will ring dell in a few days time as I should imagine their officers will be closed, so until then, Id just like a second opinion if possible.



I turned the laptop off for the night. Then remembered I needed to transfer some files over onto my other PC (music files etc.), then suddenly the sound came back on my laptop!

Absolutely ... Read more

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I have been trying to get an old Dell Inspiron 1100 laptop working with the help of the very helpful people on this site and I am very nearly there but for one problem I can't get any sound.I have 2 hard drives the original one which is very small and as such everything was going at a snails pace it could take 5 mins just to open up Word etc so I have replaced it with a larger hard Drive which works a great deal quicker But I just cant get the sound to work. I have checked out the sound in control panel and all the options are greyed out and when I went to device manager everything was ther ok except for "Sigma Tel C-MAJOR Audio (with a yellow !) I clicked on this and ticked the option to update driver and it came back with unable to find a better one than the one installed can any one help me out wit what could be the problem Cheers Ray

Answer:No sound on Dell Inspiron 1100 laptop help

I have had similar problems. First things is older laptops will be slower and the clock rates inside are slower and the software is getting mor demanding on speed.I would recommend reinstalling XP (I assume it's this) to clean everything out). You should have the DELL discs, if not get them from DELL. Make sure you extract all Keys from the laptop first so the reinstall is legit and you can get all the updates (SP3 etc).If you don't want to do that get the audio driver from DELL (that's what I did on the same laptop some time ago).I would not think the laptop can be upgraded to Vista (too slow) but you may consider Ubuntu as an alternative (may not be quicker but just a thought).Google your problems and you should get answers for a common laptop such as that one.

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I'm working on an inspiron 6000 and it doesn't have audio. I reinstalled the audio drivers (sigmatel STAC 975X AC97) and it worked fine. Sent the customer home with it fixed. She called an hour later and said there is no sound. I confirmed with her that it wasn't muted or something dumb like that. She brings it back and sure enough there is no audio. The device shows up in device manager like it should, no yellow ? or anything like that. I re-reinstalled the audio driver again and it worked fine......until i did a reboot.

Any Ideas why it seems to fail over and over after reboots???

Answer:Dell Inspiron 6000 keeps losing sound

try reseting the primary ide channel by uninstalling it in device manager and restarting the computer

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Now, this proves to be an elusive solution. Even when I first had to worry about this back about a year ago. Unfortunately I cannot find the answer anymore.

I was unfortunately put into a situation in which I had to get Vista on my computer (I for some reason didn't even think to set up a dual-partition) which is the Inspiron 6000 by Dell. With the Sigmatel C-Major Audio card there don't seem to be any primary drivers that work with Vista. I know there is a third party one out there somewhere, however I have had no luck. Does anyone happen to have a solution to this? It is driving me mad.

Answer:Sound Driver for Dell Inspiron 6000 gone

Hi Develop! Have you tried here? Hope that helps. If not, just Google 'Sigmatel C-Major Audio. There's a whole list pertaining to your card.

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I have dell 15R (N5010) and have problem with audio drivers. When i upgrade to Windows 10 my audio drivers doesn't work and no have sound. I spoke with Microsof community, he send me to dell... It's rly funny because dell leave users of older laptops because they no have profits for that. The warranty is over so bye :) Someone can help me?

Answer:Dell inspiron 15R n5010 no sound, Windows 10

Warning to anyone reading this thread:
Make sure you know your model name before installing a driver!
The subject of this thread is "Dell inspiron 15R n5010 no sound, Windows 10". The problem is that there is no model with that exact name. There is an Inspiron 15 N5010, and an Inspiron 15R N5110.
They are different models and use different drivers. In other words, the audio driver for the N5010 is not meant for the N5110, and vice versa.
To complicate matters, somebody named aimeehuang posted in this thread and put in a link named "dell 15r n5010 drivers download". But if you click on the link it goes to a page for Inspiron 15R N5110.The person named "aimeehuang" is not a regular on this discussion board and probably got the model names confused.
Check your model name. If you have an Inspiron 15 N5010, use the IDT R280657 audio driver. It is meant for Win7, so install it into Win10 using compatibility mode (instructions below).
If you have an Inspiron 15R N5110, use the IDT audio driver. It is meant for Windows 8. It might install without a problem into Win10, but if there is a problem, install it using compatibility mode (instructions below).
1. Download and save the audio driver to your desktop or any convenient location on the hard drive..2. Double click on the new folder to extract (unzip) the driver files.3. The extractor wizard will create a new folder for the driver files. It will be at "c:\dell\drivers\xxxxxx". Write... Read more

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I just received this computer in the last couple of weeks.  The bass and lower end frequencies sound really really bad on this system.  I thought it was a problem with the internal speakers but I just tried a set of tried and true external speakers and they sound exactly the same.  Mid and upper range frequencies are nice and clear but anything low sound muffled and clipped.  I've played with all the various settings and tried different EQ settings - nothing.  Anyone else have this issue and know a fix?

Answer:Dell Inspiron One All-in-one computer sound is awful

That is unusual. The sound out of the audio jacks should not be affected by any internal processing unless you specifically enable it.  Here are a couple of things to try. 
1) Disable all of the THX sound features. You have to disable them all one by one.  See if that changes the sound output
2) Disable all Realtek sound effects in their control panel (EQ, reverbs). See if that changes anything.
3) Finally, disable al audio enhancements in the Windows audio control panels. This can be done by right clicking on the Windows speaker in systray, select Playback devices, double click on the Speakers or Line Out/Headphone Out bar in the list, select the Enhancements tab, and click on the "Disable all enhancements." NOTE: this is very literal. It will disable all of the audio effects on that output device including the two items listed above. It basically forces the driver to stop doing any extra stuff it was doing before.
If you do resort to step 3, you will need to be careful with playing back audio on the internal speakers. Sometimes there are Equalization and filter settings to help protect the speakers inside the system.

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Hello everyone,
I recently purchased a Dell Inspiron 15 7537 i7-4510U, 16.6" Touch. It had Windows 8.1 in it.
It has been working great so far, apart from one BIG problem - the audio playback quality is terrible.
When I try listening to music, I can barely hear any low-ends (or bass). I tried different plugging different equipment - my Sony stereo system, as well as, Beats Pro headphones - both yielded dissapointing results. For example, the same file played on my iPod sounds MUCH better than it does on my new Dell Inspiron. Same goes for playing the same YouTube video on another computer using the same headphones. It seems that every other equipment (another laptop, iPod, iPhone) all sound the same and much better my Inspiron.
The audio drivers are up to date (they were selected automatically based on my model on I also tried changing Equalizers on the Realtek sound card settings. I noticed the difference, but all of the options still resulted in a vastly inferior sound quality vs. my older laptop (which I'm pretty sure has default settings, as I never had any problem with audio quality).
Does anyone have any idea how can I fix the issue? I heard Windows 8.1 on some laptops may have some problems with low-end sound, could that be the case? My older laptop also uses Windows 8.1, as does the stationary PC, so I personally doubt it. Is it possible that this could be a manufacturing defect on the sound card?
Any ideas how can I fix the sound quality are much ... Read more

Answer:Bad sound quality - Dell Inspiron 15 77537

Hello. Try switching to the Windows native audio driver:
1. Open the Device Manager (type devmgmt.msc in the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked.7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted, then no need to restart.[To get back to the Realtek driver,  do it again but reverse the names in steps 1 and 6.]
If there is still no bass then it could be a hardware problem and for that you should contact tech support. Make sure that the eq in your music player (i.e. Windows Media Player) is set to normal. Also when comparing to other playback devices, all of their eq and other enhancements should be set to flat, to try to compare apples to apples as much as possible.

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hihelp memy laptop dell inspiron n 5010 have sound problem as it is not working in headset and speakers also.
Here are some details in Project management software video examples from Advids.

Answer:Dell inspiron n5010 sound problem.

richardwalterHere are some details
The link is a TOS violation.

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I have a Dell Inspiron 8100 Notebook computer running Windows 2000, Version 5.0 (Build 2195: Service Pack 4). I have no sound coming from my speakers during windows start-up or if I try to play an mp3 file. I also have no speaker icon on my task bar. Looking at the Device Manager ? Sound, video and game controllers area I have the following:
-Audio Codecs
-ESS Maestro PCI Audio (WDM)
-Legacy Audio Drivers
-Legacy Video Capture Devices
-Media Control Devices
-Video Codecs
One device is showing the dreaded exclamation point (!). It?s for the ESS Maestro PCI Audio (WDM) device by ESS Technology, Inc.. Checking the properties, the device status window notes the following:
?This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)?.
Looking at the Sounds and Multimedia Properties icon, under the Audio tab, all the items are grayed out (Sound Playback, Sound Recording and MIDI Music Playback).
This issue started after installing a LinkSys RangePlus Wireless Notebook Adapter. Can you assist me in getting my sound back?

Thank you,

Answer:Dell Inspiron 8100 Notebook-No sound

The device with the "!", right click on it and select Properties, then click on the Details tab, then on Hardware ID in the dropdown box. It should be in this format:"PCI\VEN_4444&DEV_0016&SUBSYS_40090070&REV_01"Post back what you find.

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I have problem with my dell inspiron n4010 sound's.
The sound is not working like before.
I have to try to install the driver of sound, but it's still not working.
Dell Inspiron n4010 core i3, graphic card is intel graphic, not ATI Radeon.
I have to try to install the driver from dell driver CD but, it's still not working, they said it's not working in your system. But I have to checked on web of DELL. My Dell's Laptop working on win 7 home premium 64 bit. I try to install win 7 home premium too, but it's still not working, I have to try almost all of tutorial how to make my sounds work, but it's so frustating me. It's so frustated if you work with laptop that sound's not working ..
Please help me !! Thanks

Answer:DELL inspiron n4010 sound's problem

Hi Welcome to Seven Forums ... Have you any errors in the Device Manager ? Did you Install the Driver for the sound from the Dell Website .. The Link is below ...
Product Support | Dell US

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I have an N5110 Inspiron. I bought it around 6 years ago. It had a faulty HDD so I had it replaced about 5.5 years ago. It has been working fine since then.
However, it has been making a weird clicking sound from the beginning. It usually occurs when the HDD is idle (the HDD led isn't on). Sometimes it doesn't happen for minutes whereas other times it happens a couple of seconds apart. I was wondering what could this be?
My laptop is getting quite old and currently, I cannot replace it so I want to keep it functional as long as possible. Could this clicking reduce the life-expectancy of my HDD, is it a sign of something faulty? If yes, what can I do to prevent an HDD failure and losing all my files?

Answer:Dell N5110 Inspiron HDD clicking sound

They don't call it click death for nothing.  The drive is trying to recalibrate track zero and isnt finding it. So the drive is likely to die very soon and lose everything.  Drives die, this isn't a fault anymore than the brakes on your car or other mechanical things like tires wearing out from use.

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Can anyone help here?

I got a Dell Inspiron 1525 back in September. Runs on Vista.

A few weeks ago, I began noticing a crackling sound that was coming from the top left hand corner of the keyboard section of the laptop, right near where the 'Inspiron' logo is. It doesn't usually start until I've had the computer running for 30 minutes or so.

I called Dell and shipped the computer to their facility since it's still under warranty. They sent it back saying that they could not detect any problem with any of the hardware and therefore, did not fix anything. Sure enough, after getting it back and turning it on and being on it for 30 minutes or so, the sound is still there.

Everything about the computer works fine...the Internet, my progams. It isn't slow or anything. But this sound just doesn't sound right.

Does anyone have any ideas what this may be? Could it be an issue with the laptop's fans? If so, aren't the fans considered to be part of the hardware?

Thanks for any light anyone may be able to shed on this issue.

- Brian

Answer:Crackling Sound From Dell Inspiron 1525

Is laptop staying cool or did you try to update your wireless/network card? When you listening music can you check CPU usage and temperature (with temp additional program) under task manager. Also, CPU fan is not making that noise.

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I have had this for about a year now. Just recently the sound starts off fine but fades out after about 10 seconds as to where I can barely hear it. I have tried to reinstall the driver but its still doing the same thing. Sound works fine with headphones just not thru the speakers. Please Help!!!!

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Hi-I'm having problems with the sound levels on my laptop. Although I have it set at 100%, in order to hear the sound in a movie, I have to hold it in my lap with the speakers facing up towards me-not good if someone else also wants to watch. I've tried everything that I've found online to fix this problem. A lot of the suggestions say to go to the enhancements tab under speakes, but I don't have an enhancement tab on that page. All I have is General, Levels, Advanced, and Spatial Sound. Does this model not have the enhancemet tab? If not, is there a way to increase the sound level (something not too difficult-I'm not a computer expert). The sound used to be fine, but in the last couple of months, something changed (maybe an automated update or another update?) I use the computer for my job writing and for browsing and watching movies and tv - nothing that would require me to make any changes. Anyway, is anyone has an answer to this problem, thanks in advance.

Answer:Sound problem with Dell Inspiron 3558

Does this have anything to do with a Windows 10 update?
If so, join the club.

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1. Does the Inspiron 3650, Realtek Integral Sound System support a 5.1 speaker system. If so, how is that 5.1 speaker sytem with three audio jack connected
2. Does the Inspiron 3650 support a separate sound card.

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I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

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to start with the only time I got any sound is when skype was operating thought something was wrong with it so i deleted skype..well.. now there is no sound at all. I check device manager and it says that the sound device is I deleted the drivers and went to the dell site and down loaded them and installed them and still no sound so I went through and deleted againg...checking in device manager and in programs and features to make sure they are gone...when I rebooted they came up and installed themselves...i didnt go and download them again...still no sound but this stupid computer is in denial because the device is still not working. I did have sound earlier today and did not do anything just seemed to suddenly stop working. please help...I have been working on this for hours and getting no where. I have checked the sound settings over and over ..they are set right..and still...when I test nothing happens...and it is not on mute

Answer:No sound suddenly on my dell inspiron 1545

The internal laptop speakers are INOP?

Go into Device Manager, expand "Sound..." and uninstall ALL devices.

Reboot the system.

Check audio.

Update drivers -

Is Windows 7 Service Pack 1 installed?

Regards. . .



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Hi all
Just done a fresh install of XP Pro, now no sound, no startup/shutdown music. The sound card is OK, the speakers are working as the error bleeps etc are making there sounds. Any ideas please?

Answer:No sound from Dell Inspiron 6400 Laptop

It sounds like you haven't installed the sound/audio drivers, which aren't part of XP and which you should be able to get from the Dell website. There may be other drivers you need to install too - look in Device Manager for yellow exclamation marks.

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I'm having issues with my touchpad, it gets freezed quite often. Please help me fixing this issue. 

Answer:Dell 3542 inspiron touchpad usability issues.

Hi Bitpocketer,
Welcome to the Dell Community Forum,
Please un-install the Touch pad drivers from the Device manager under option Mice and Other Pointing Devices. Re-install the same from the Dell's support website here Type in the Service Tag, select the OS type install the Touch pad drivers, restart the computer to check the functionality.
Hope this helped

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Thanks for reading my post!!

College son dropped off the laptop (xp media edition) saying since he dropped it, it hasn't booted up. Testing reveals the laptops boots to various points and hangs. Once I got into the bios and it froze. mostly it hangs before bios (set up) or boot menu. But its strange inconsistant.

Its also hung on DOS screen 'battery cannot be identified System will be unable to charge' and also some Broadcom/ PXE messages.

I've tested the power supply (cord and adapter) and it works on another pc. I haven't checked the hard drive.

My research has found some sketchy information indicating this laptop has problems with the power connector on the chassis. This makes a little since since he dropped the computer (and possibly damaged this part).

Does anyone have some information to share conserning the power connection issue for Dell 1501's? Could the above symptoms be related to power?

Thanks again.

Answer:Solved: Dell Inspiron 1501 issues (Power?)

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Hi guys, I've been using Unified Remote on my Android phone to use my laptop for a while now. I recently just learned about the Wake On Lan feature and it is something I'd really like to see working (what's the point of remote control if I still have to get up to turn on my laptop!)

I've been trying to follow the directions and setting up my Power Management options in my BIOS, however I've run into some issues. First of all, when I go into my BIOS settings, there isn't even an option for Power Management or the like in order to set remote wakeup. So I don't even know where to proceed from here.

I have a Dell Inspiron N5110 with the A11 BIOS. I'm running Windows 8 64-bit.

I'd be more than happy to provide any additional details and even pictures of my BIOS screen options if my description isn't clear enough.

Thank you!

Answer:Dell Inspiron N5110 Wake On Lan BIOS issues

I've been trying to follow the directions and setting up my Power Management options in my BIOSClick to expand...

What directions? How do you know that any change is needed or possible in the BIOS?

I probably shouldn't be posting here, as I have never used WOL, but I thought it was just a matter of enabling the feature in the Properties of the adapter (in Device Manager). It does make sense that it could be an item in the BIOS; I just don't recall ever reading that anywhere.

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First post. Hi all!

Been trying to fix a laptop for a friend the past week & it's driven me nuts. It had no internet connection due to winsock corruption but no matter what i did i couldn't get the headings down to 10 in msinfo32 -> Components -> Network -> Protocol.

Gave up & reinstalled a new XP Media Centre OS profile from the installation cd so that it gives them the option of using the old OS profile to use files & new one for internet access. After installing the drivers I'm now getting a yellow question mark in Device Manager beside Other devices & yellow question mark with a yellow exclamation mark inside it beside the following:

Base System Device

Base System Device

Base System Device

PCI Device

SM Bus Controller

Video Controller

Video Controller (VGA Compatible)

When i check msinfo32 -> Components -> Network -> Protocol i'm getting 16 headings, including MSAFD Pgm (Stream) & MSAFD Pgm (RDM). In regedit, under HKEY_LOCAL_MACHINE-> System -> ControlSet001 -> winsock ->Transport i'm seeing something called RMCAST.

Here's my HijackThis log file:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:03:44 PM, on 7/3/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS... Read more

Answer:Wireless Network Issues - Dell Inspiron 6400, Win ME

If you look at your HJT log:

O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Unknown owner - C:\Program Files\Intel\WiFi\bin\EvtEng.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Unknown owner - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless WiFi Service (S24EventMonitor) - Unknown owner - C:\Program Files\Intel\WiFi\bin\S24EvMon.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\NEW\System32\WLTRYSVC.EXE (file missing)Click to expand...

You need to go to the manufacturers website and download the drivers.

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Hey guys,
Ive recently purchased a Dell Inspiron 15 7559 laptop and installed windows 7 x64.I've installed all the drivers from the Dell website that matched my model, however i still have issues with the touchpad. I'm able to right/left click but not scroll. I tried downloading the alps and synaptics drivers for touchpad and restarted the pc without any help.
Anyone experienced issues like this and found a solution?


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I'm having many issues with my touchpad/trackpad.
- Touchpad loses its function (scrolling, gestures) after using for a while or after sleep/standby mode.
- Touchpad keeps freezing, the pointer constantly stops moving for a short period, like 5 seconds (but I can still do right click) only when I use touchpad. I can still use external mouse normally.
Hope someone can help.

Answer:Touchpad issues in Dell Inspiron 11 3147 (Windows 10)

If you haven't done so already I suggest updating the touchpad driver, you may download it here.


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An FPS I play utilizes some of the function keys. They are not working in-game (namely F5 and F7). In case it helps, the game is Combat Arms. The laptop is brand new.

Any help is appreciated

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Hi- I have the Inspiron 1545. There is an issue with the screen. It has to be pivoted a certain way for the image to be clear. At certain angles and sometimes spontaneously, it freezes and slowly takes on a gray-white appearance with horizontal lines across the bottom of the screen. Bump it or re-position it, the screen image becomes clear again and you are back in action. It seams this is an issue with the laptop and not the software or anything. Is there a fix for this problem that someone is willing to share?
Many thanks,

Answer:Dell Inspiron laptop - screen freeze issues


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ON MY DELL INSPIRON E1505: the FN key doesn't work to activate the contrast and brightness shortcut keys on my laptop. This laptop is like 4 years old and barely used so I have no idea where the owners manual is.

Can somebody help?


Answer:Contrast and brightness issues dell inspiron e1505

Press <Fn> and the up-arrow key to increase brightness on the integrated display only

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I'm facing a peculiar issue with my Dell Inspiron 7560 laptop. When I start the laptop without the charger plugged in and press the power button, the laptop starts normally. However when I plug in the charger and then try to start the laptop by pressing the power button, the laptop simply won't start.It starts fine when the charger is not plugged in but when the charger is Connected , it won't start.
I have checked the charger and the same works fine after starting the laptop. The charger also passed the tests in pre boot diagnostics. I tried connecting from different wall outlets, still won't work.
The laptop is only a week old and this is the first time I'm seeing such an issue . I have also tried the "wake on AC charger " option in BIOS. So the laptop starts when i simply plug in the charger and the power button is no required .
So is it some issue with the charger or the motherboard or could be some loose connection inside the laptop. Kindly help if someone else experienced similar problems.

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Dear Dell community, i need your help!I have an Inspirion N7110 laptop and it isnt working fine. If i use more than 2-3 programs the laptop freeze, shut down or blue screen. I figured out this is RAM problem, i had 2x4GB RAMsand there are 2 ram slot in the laptop. I bought a new 4gb ddr3 ram, so i have 3 good ddr3 ram BUT if any RAM in the upper RAM slot the laptop gets the problem always, if i use any in the good slot the laptop works fine. What should i do now?Thank you,
László Csonka

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Hi all. Looking for some fresh ideas about my Dell Inspiron 1545.

This is the story so far.

Screen was black, (could dimly make out the background) so fitted new inverter. Still the same.

Tested LCD on another Dell. Worked perfectly.

Fitted new video cable. Still the same.

Worked on external monitor. No problems.

So... after trying all the above I found a reasonably good value replacement motherboard. Bought and fitted.

Now the laptop is working fine, (I am using it now) but... on start up only when I turn it on for the first time in the morning the screen (as it did this morning) flicks off, goes black, and I hear it click, and it goes into hibernation? I can also make out the Dell logo I wait, till it is properly hibernated, start up again, and it then works fine. Last night I used the whole evening no problems at all, rebooted, restarted several times, no issue..... Very odd.

I have checked settings in power options, all good.

Anyone got any suggestions?

I have read somewhere that it could be the CCFL backlight bulb, and if it is, I'm going to kick myself after spending all this money on it, but not so sure that is a simple or cheap fix. Still, I have the old motherboard, so.....

Answer:Dell Inspiron 1545 Black Screen issues....

Moved the thread, as it seems more hardware than Windows 7 issue.

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Just looking for some advice,

My Laptop can see all Wireless networks even connect to them (i have tried several) but it reads limited access(therefore no internet access) i have an iPhone and when using it as a hotspot my laptop can gain internet access. all these networks works for others computers and there is no issue when it uses the iPhone as the hotspot. Has anyone any idea how to resolve this issue?

Thanks in advance


Answer:Internet Access issues on Dell Inspiron 1545

Please change your power settings to "High Performance". Then open "Network and Sharing Center" > click on "Troubleshoot problems". Let us know what happens. I hope that will work.

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I'm having trouble reinstalling Windows 10 on a Dell Inspiron 11 3162.  I am able to boot to the USB drive that contains the installer and go through the steps to install up to the point of choosing the destination partition.  I then run into this error:
"Windows cannot be installed to this disk.  This computers hardware may not support booting to this disk.  Ensure that the disks's controller is enabled in the computer's BIOS menu."
I've tried a number of fixes to get around it including:

Going into the BIOS and changing SATA Operation, but the only option is AHCI.
Changing the disk from GPT to MBR and vice-versa.
Flashing the BIOS to the newest version.

All with no success.  If anyone has any other ideas, I would greatly appreciate it.

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Hi, I'm not sure if this is the appropriate section for this, but I'm working on a friend's Dell inspiron 15-3521 that has been unusable for about a month. The laptop is about 3 years old and came with Windows 8 and he tried to upgrade to Windows 10 when prompted. After the "upgrade", the laptop would boot correctly into Windows 10 about 1 out of 5 attempts and when it did boot correctly, it would ultimately crash without much explanation. He wanted to downgrade all the way to Windows 7(which I have a legitimate copy of) so I booted into a Linux Mint Live distro, formatted the drive, and installed Windows 7. After the installation, Windows 7 booted up fine but was incredibly slow and still basically unusable. Now, after restarting, the computer either restarts at the login screen of Windows 7 or freezes on a black screen after entering login info. Initially I thought maybe the ram was bad and was just running out of memory, but the Linux memtest comes back clean. Now I suspect that it could be a bad hard drive, but it would be great to get more opinions before I continue guessing.

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I want my keyboard to STAY ON when it is flipped into tablet mode. How do i do this?

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Okay I am basically posting this to see if my conclusion was right. Here is the situation.

Got a Dell Insprion 1545 Laptop I am working on. Now the reason I am posting this here is cause it revolves directly around the DVD Multi Drive and not the laptop itself. So please dont report this saying it belongs some where else. It doesnt, this is a specific hardware issue.

Anyways. The laptop is about a year old. It would work just fine burning all types of media from CD's to DVD's and everything inbetween. About 2 months ago the machine stopped burning CD's but will still burn DVD's just fine. Looking at Windows Explorer you see it says DVD RW Drive and nothing more. It lost the functionality to burn CD's out of the blue? I got the unit and looked at it. Removed the drive from Windows via Device Manager, restarted the machine. Nothing. Removed the Upper and Lower Limits, nothing. I didnt have time to go further with it so they said it was fine that they would just take it back as is.

Now fast forward to this week. They got a nasty infection, Vista Security 2012, which I removed from the machine with ease. But that nagging drive issue still haunted me. So I resorted to some old school tactics. I backed up all the personal data on my external drive, restored the unit to factory settings. No luck. Still wont burn Cd's, but will still burn DVD's. Even after a factory reset. So I went further. Upgraded Windows to Windows 7 Home Premium from Windows Vista Home ... Read more

Answer:Dell Inspiron 1545 Combo Drive issues

Shouldn't this be in... Oh, never mind. :P

Did you try cleaning out the drive? Old remedy, take a Q-tip and brush it on the laser inside the casing. Normally can reach through CD tray.

If that didn't work, yeah, I'd say the drive is bad. Just get a cheap one off eBay.

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Let me start out by saying I am no way computer savvy!
I've read that Inspirons are notorious for having overheating issues. Mine is no acception. It normally would overheat and shut down on me. After cooling off it would boot back up when I turned it on.
Well, yesterday it booted up without any display. The screen was black. I turned it off and tried again. Same thing. I connected an external monitor. No change. I took out the fan and heat sink (read up on how to do that). Blew out 2 massive dust bunnies (should have done that months ago). Turned it change on internal or external monitors. I did hit F8 when I connected the external.
Does anyone have a suggestion as to what my next step should be?
I re-posted my issue in this forum. I posted it earlier under the wrong forum. I hope this is the right one.

Answer:Dell Inspiron 1100 No display - overheating issues

The motherboard is probably fried and will have to be replaced

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First issue, not able to connect to internet via wireless or ethernet. (Reg mode or in safe mode) no access to most programs via shortcuts, not able to open control panel or network settings. Through USB on my desktop I downloaded a lot of scanners jrt Malware adware virus etc so I have a lot of reports to deliver just let me know what you want. I'm posting via my phone with laptop in front of me but the desktop is in the basement so I'll need a bit to copy results to usb and post from my desktop. Found a Java Trojan exploit bytverify that is in quarantine with kvrt. Vipre finds issues but unable to clean I used revo Uninstaller and got McAfee and avg off as both were giving pop-up error messages. I still have McAfee showing on the scans but no way of finding how to finish removing them. I used avg Uninstaller already again using usb. Some scans won't fully load giving a variety of error messages. One being a problem with Microsoft installer. This is a friends computer that she was going to throw away because of the Internet issue so I am trying to recover for her as a side project. Any help is appreciated as I am not a computer specialist but have become pretty good at trouble shooting and fixing common issues. I'm no pro but love tinkering with this stuff!

Answer:dell inspiron win 7 Trojan quarantine but still numerous issues

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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Hi guys,
I've had my Dell Inspiron 660 since late 2012. Really happy with it. This model has the big casing, with i5 3330 and 8GB RAM.
I've never altered components or over clocked anything. I only switched out the OEM GT620 in 2014 for a GTX 750. No issues with my PC whatsoever.
My question is simple. I'm looking to upgrade my GPU, and need a PSU upgrade as such. Will there be any issues if I were to upgrade my PSU with an EVGA B1 600W, and get the GTX 960 with it?
Do I need to drill holes for the PSU, make adjustments, update BIOS settings etc? Is it as simple and taking out and putting the new PSU in, or must I do some other stuff as well?
Thanks! Appreciate any and all responses.

Answer:Dell Inspiron 660 - Any issues if upgrading PSU to EVGA B1 600W and a GTX 960?

Hello Niki,
In looking at the 660 Owner Manual - - it seems the case is a standard ATX design - meaning that the PSU you are looking at should be fine. In some rare cases, depending on the PSU design, some of the screw holes might be slightly off but you'll always be able to line up two screws, at least (which is really all you need).
Generally speaking, BIOS updates on a desktop are only needed if Dell identifies a problem they need to address or to add support with newer CPUs.
The only real tricky part about replacing the PSU is cable management.  Trace where your current cables are going to & once you've got the new PSU in, go through and wrap up the unused cables using a rubber band or large cable tie to keep them clear of blocking air flow.
And don't be like me and forget to connect the 6-pin rail to the GTX960 after you get it installed! (I have a 960 myself & I'm quite happy with it.)
Hope this helps!

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