Computer Support Forum

[SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking

Question: [SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking

PLEASE HELP!
My internet will not work in regular mode, only safe mode with networking. My trading platform works perfectly in regular mode so I know my connection is ok. I have done HijackThis and have come up with this report..

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:19:52 PM, on 10/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Big Wayne\Desktop\HijackThis.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
--
End of file - 5879 bytes

I have ran it a few times with no luck.. My Norton is out of date as well, but as soon as I get back up and running I will install a newer version..ANy help on this matter is greatly appreciated..

Relevance 100%
Preferred Solution: [SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking

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Answer: [SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking

Quote:





Originally Posted by wleger2981


PLEASE HELP!
My internet will not work in regular mode, only safe mode with networking. My Norton is out of date as well, but as soon as I get back up and running I will install a newer version..ANy help on this matter is greatly appreciated..




Please do not post your Hijack this logs here. Due to Forum Rules we cannot assist in malware removal here. Have you tried a different browser (Chrome, Firefox etc)? When you say IE only works in Safe Mode with Networking, Do you mean you boot the computer normally and use IE (safe mode) or are you booting the computer into Safe Mode with Networking? In other words you can't boot normally?
If you feel you are infected, please click on the Virus/Trojan link in my signature and post there for more help.

4 more replies
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I have tried to run IE7 in normal mode and I always get a "The address is not valid" window. I have a good internet connection and Firefox works flawlessly. I do not have connection problems. If I ran IE7 in Safe Mode with Networking, I can bring up webpages with no problems. I thought that upgrading to IE8 would cure the problem but I am still getting the exact same problem. I have tried checking many things and have tried many suggestions that I have found through web searches but nothing works. Please help!

Answer:Internet Explorer will work in Safe Mode with Networking but not in normal mode

what firewall do you have

1 more replies
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Some photos and mail seen only SAFE mode - - but not regular mode in BOTH Internet explorer AND Firefox. Hi for some reason I am no longer able to look at Just SOME photos on web sites on this One Win7 computer, nor See my email in Yahoo main INBOX , , , unless I am in SAFE mode. Not sure how to tell what I did wrong or if missing dlls or other settings. But does work ok just in SAFE mode. However I also get the Blue screen of death once in a while. Below is what I got when doing the "hijack scan" Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:09:06 PM, on 4/23/2013 Platform: Unknown Windows (WinNT 6.01.3505 SP1) MSIE: Internet Explorer v10.0 (10.00.9200.16537) Boot mode: Normal Running processes: C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe C:\Program Files (x86)\ASUS\ASUS Instant On\AsInstantOn.exe C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe C:\Users\JIMMY\AppData\Local\Akamai\netsession_win.exe C:\Users\JIMMY\AppData\Roaming\SearchProtect\bin\cltmng.exe C:\Users\JIMMY\AppData\Local\Akamai\netsession_win.exe C:\UPS\WSTD\WSTDMessaging.exe C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe C:\Program Files\TRENDnet\TEW-641PC_TEW-643PI\WlanCU.exe C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe C:\Program Files (x86)\ASUS\AI Suite II\EPU\EPUHelp.exe C:\UPS\WSTD\UPSNA1Msgr.exe C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe C:\Program Files (x86)\ControlCent... Read more

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I RECENTLY PREFORMED SYSTEM RECOVERY ON THIS MACHINE
I AM CURRENTLY USING MY BROTHER'S LAPTOP BECAUSE THE ONE THAT NEEDS FIXING CANT ACCESS THE INTERNET.

# Version of IE (Internet Explorer) - Internet explorer 8
# Operating System - Windows XP service Pack 2
# What you have tried - Calling HP tech support and my ISP(Verizon FiOS) tech support.

# What the problem is - I CANT access websites like google or yahoo or anything with internet explorer even though my ISP is perfectly OK and everything is connected, and it says in network conncections i AM connected to the internet via highspeed LAN/Broadband. I noticed that when i turn my router on and off a message comes up and its says my IP has to be fixed or something. With the FiOS tech support they said i pinged everything fine and that i could go on google and yahoo via the command prompt but for some reason i couldn't in internet explorer. in my internet options i went to connections and i just ticked the auto detect under LAN settings and nothing else.

screen shot: http://tinypic.com/view.php?pic=r216z5&s=5

ALSO when i reboot in safe mode networking i dont even have to do anything it just automatically works in the browser and everythings fine except im in safe mode.

ALSO ALSO i think it somehow is windows media center version or something.. im not positive. when i open CCcleaner it tells me i have windows service pack 2. would media center affect this problem at all?

The HP tech guy said it was ... Read more

Answer:IE works in Safe Mode networking, but not regular mode.

did you try another browser to see if it is a browser issue or something else?

6 more replies
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When I open IE it just stays as a blank screen a warning use to appear saying something about an appcrash but I messed around with it reset the settings. Also system restore wont work neither will a recovery, Im really in need of some help here.

Answer:Help Internet explorer wont work in normal mode, only in safe mode Windows Vista

Please post the exact warning. It should mention a particular App.

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when i turn my computer on im not able to get on the internet, or access my networking in the control panel. If i go in to safemode with networking i can access the net no problem, just cant figure out why it runs super slow and i cant access the net in regular mode.
 

Answer:my internet is not working in regular mode only in safe mode

something is blocking in normal mode - it could be firewall/security suite

what firewall/security suite do you have ?

moved to networking forum
 

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Hello,
I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

Answer:Solved: Computer freezes in regular mode but works in safe mode

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My computer is working fine, my modem also seems to be working fine. I can ping yahoo and google in command prompt and get a response. My Local area connection status shows me sending and recieving data... but everytime i click on internet explorer it says it can't display the page like i don't have a connection, can anyone help me with this? I have called qwest and they said that they can't do anything else for me. is this something i could fix myself? if anyone has any advice please post.

Answer:Internet explorer will only run in safe mode with networking

This looks like a virus problem--at least to my tired eyes. It could be a o/s issue as well. Try downloading a different browser like FireFox or Opera or Chrome. If that doesn't work, do a great big long virus scan.

I guess keep us posted.

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why?!?!? i tryed a lot of stuff but nothing ever works

Answer:why can i go on the internet in safe mode but not in regular mode?!?!?!?

You might be experiencing a sever infection or a system corruption ( the files that dont run in safe mode but real mode might have been corrupted such as drivers ) but these are all assumptions right now. Please get into safe mode with networking. Click on greyknights link below and follow the instructions for a malware clean-up. Get a hjt log and post it under hjt log help forum. Lets see what happens. Let us know.

regards.

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Please help ! I know very little about computers Unless I run in safe mode,internet pages will not load. I have read previous threads and have run hijackthis, the log should be here hijackthis2 Many thanks
 

Answer:Internet explorer only works in safe mode with networking

Damn ! I cant even paste the log ! will try again gfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:03:39, on 12/04/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Safe mode with network support
Running processes:
C:\windows\Explorer.EXE
C:\windows\system32\ctfmon.exe
C:\windows\helppane.exe
C:\windows\system32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Pretties\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GAZSS3QX\HijackThis.exe
C:\windows\system32\NOTEPAD.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,Customiz... Read more

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Hi, basically my Internet Explorer will keep on displaying the "Interet Explorer cannot display this webpage" error in Normal Mode. However, it works fine in Safe Mode with networking.

Does anyone have any suggestions? It's really annoying as i do not want to have to use my computer in safe mode every time i want to go on the internet!

Thanks!
 

Answer:Internet explorer only works in Safe Mode with Networking

After booting into Windows normally, temporarily disable all but 1 antivirus suite or firewall and see if you can connect.

[Note: If you're not able to connect with only 1 running, try disabling that and see if you can connect. But know that your computer is very vulnerable if you do so. Only connect to a site such as Google's home page where you know you won't be susceptible to malicious content.]
 

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OK, so I got some kind of malware/virus where i kept getting the same "important security alert" pop-up every time I clicked on something. So, I ran a system restore thinking that it would take care of it. Well, it didnt. On top of that, after I completed the system restore, my internet browsers now only work in safe mode. I definitely have an internet connection and when I try to run the automatic troubleshooting it says there is nothing wrong with the connection. After that, I downloaded Super AV and malwarebytes and ran them. They found a ton of stuff and I got rid of it. Still, my internet browsers would only work in safe mode. So, I looked on this forum and read about a clean startup. So i used msconfig, hid all the microsoft processes and disabled all the remaining applications. Still, no internet browser. Then, I read having two anti virus applications can cause this problem. So, I uninstalled my Norton 360 that had long since expired. Nothing. Uninstalled Super AV and malwarebytes. Still nothing. I have no idea what it could be. If someone could give me some guidance I would really appreciate it. Ive surfed every forum I could find and tried everything that my level of computer expertise allowed. Now Im at the point that I don't want to screw anything up.

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As title states none of my browsers will work except for in safe mode with networking. When I try to access it from normal mode it brings up your generic "connection cannot be established message". The icon on the toolbar that shows internet connection has a yellow ! mark usually or nothing but two blinking screens. Also whenever I turn on the computer if I try to access the internet in normal mode it goes to a blue screen and talks about a crash dump. HELP ME!!!
 

Answer:Internet (IE Firefox and Safari) won't work except in safe mode with networking.

Start by disabling groups of startup applications and services using MSCONFIG until you find a working configuration in normal mode. You can isolate the offending process that way.
 

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Hi! I'm just a new here, hope someone can help and give advice here. (Sorry if this is not the right thread to start my topic)

Scenario: (this is my first time to encounter this problem)

While playing facebook games last monday, my computer get BSOD and restarts. After booting up on windows, I found out that my internet connection was gone.I tried to restart but still no connection. I use my laptop and other PC to checked if there's internet and yes they are still connected. I restart my pc again and found out after boot up a message box appear says "No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your amd hardware"

I did uninstall / install my driver but the message box still prompting after restart.
Still no internet connection.

Anyone experience this?
Sorry for my bad english.

Specs:
Intel i3 2120
Asrock H61 U3S3
Sapphire 7770 OC Edition
500 WD Blue
4GB Geil DDR3 1333mhz
550w Hec Cougar 80

Answer:No internet in normal mode but works in safe mode with networking

The first thing i would do is stay in safe mode and run a virus scan.

-edit-
Also check for a system restore point.

Use your Install DVD. When on the install now screen choose repair in the left side of screen. Select your OS. Then When at the GUI select system restore. Choose a date before all this happened.

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Hi guys, I'm new to the forum and really hoping you can help me :)

My internet has not been working on my laptop, which happened very suddenly 2-3 days ago. The connection is fine on my other computer and phone, so I know its not the internet itself. Even on the laptop, it SAYS the wifi is connected, but its not working. Firefox was instantly crashing, it wouldn't even bring up the browser window. Chrome gives me a "DNS address not found" error for every site I try and IE wont load anything.

I've tried flushing my DNS, using that ipconfig /refresh and /renew thing. I've tried troubleshooting the wifi connection, disabling/enabling it. I ran a Malware Bytes scan and only found a couple of "pup" programs/cookies that have been deleted. Currently running a SuperAntiSpyware scan.

The thing is, I tried using the internet in Safe Mode with Networking and it works just fine! So that means a program or something on my computer is causing it, right? There were issues with my Teredo Tunneling Psuedo-Interface driver the other day, it had a yellow triangle with an exclamation mark, but I did a couple of fixes that I found on help sites and that exclamation is gone now.

Please help, I really want to use my laptop on the internet again ;_;

Oh, and the specs for my comp are:
Lenovo Win7 PC
Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz
RAM: 6 GB
Windows 7 - 64 bit operating system

Answer:Internet works in safe mode w/ networking but not normal mode

In Network and Sharing Center, there is a wizard to troubleshoot connection problems. If that doesn't work, you could "set up a new connection".

3 more replies
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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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Hello, I'm hoping someone would be able to help me resolve this so that I can avoid having to reinstall Windows. Here's the situation: my laptop suddenly cannot boot up anymore; it usually hangs when the "Please wait..." dialog shows up with the text "Windows is starting up...", but sometimes it goes as far as the login prompt, then hangs after I enter my credentials and press Enter. When it hangs I cannot even move my mouse cursor. I can only think of two things I did out of the ordinary that created this mess:
I installed the driver for the Turtle Beach AudioAdvantage Micro USB stick audio card before my PC started hanging. However, after I installed the driver I was forced to reboot, and my computer rebooted just fine.
I closed my laptop's lid to put it in sleep mode while MyDefrag (formerly JkDefrag) was running. I have done this in the past without any issues, but this time when I exited sleep mode my computer was hanging, so I forced a reboot. This trouble started after I rebooted.

I am able to boot up in Safe Mode, but not Safe Mode with Networking, which leads me to think that maybe some network related drivers got corrupted. Some more info on my setup:
I have Windows XP Pro SP3 installed (v5.1.2600)
I have Avira AntiVir and Comodo Firewall installed
I am not using Hibernation
Audio: SigmaTel STAC9751
Graphics: Intel 945 GMS
Chipset: Mobile Intel 945 GMS Express
Netcard: Realtek RTL8101L
Wifi: Intel PRO/wireless 3945

Update 1: ... Read more

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I'll try to give you guys as much information about the problem as possible. My operating system is Windows 7.I'm not sure what caused the problem. I get an error page when I open up Internet explorer(homepage).I Try to go to other websites and this does not work. It worked in normal before when I used system restore to get the computer to an earlier date. After a while Microsoft kept updating and the system restore point too became newer(more recent) until using system restore no longer made a difference. I only encounter these problems in normal mode, but everything is fine in safe mode with networking. Not sure if anyone can help me but thanks anyways.

UPDATE
*******************************************************************
THIS is what I typed in the cmd

after typing in the first command I got this
"Sucessfully reset the winsock catalogue
you must restart you computer in order to complete the reset."

next I typed in netsh int ipv4 reset
I got
"Reseting Global,OK!"
"reseting interface,OK!"
"restart the computer to complete this action"

next I typed in
netsh int ipv6 reset
"reseting intferface,OK!"
"restart the computer to complete this action"

I didn't see the reset.log until later
tried using it and got the following message "There's no user specified settings to be reset"

so i'm assuming the commands I used first(without the reset.log) were good enough. I am now goi... Read more

Answer:Solved: Internet only works in safe mode with networking

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Hey guys, I have a Asus G73JH laptop and I've had it for a couple years now.
Windows 7 64-bit

Two nights ago I was able to get on the internet and shut down my computer and went to bed, the next day I was only able to connect to internet while in safe mode. This includes hardwiring into the router, and the modem while in normal mode. When connected to the router wirelessly it says I'm connected without internet, however I cannot even access the router through 192.168.1.1

I've rattled my brain but this one has me stumped.
 

Answer:Solved: Can only connect to internet in safe mode w/networking

8 more replies
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My internet explorer has been showing cannot connect to servers and no other online service works except for aim or msn.In safe mode everything works and i've been trying for days to fix this.

Heres my Hijack and Panda active scanner log
EDIT:Which anti virus software should i keep i have,AVG,Stinger,avast,Ad-Aware,spybot search and destroy

Deckard's System Scanner v20071014.68
Run by Compaq_Owner on 2008-06-17 11:50:50
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 447 MiB (512 MiB recommended).


-- HijackThis (run as Compaq_Owner.exe) ----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:51:00 AM, on 6/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Progr... Read more

Answer:Internet Explorer Dosen't Work unless in safe mode

ps, it wont let me edit anymore but im also having some other problems, blue background,army time zone and wierd taskbar all i normal mode along with whats happening now.

3 more replies
Relevance 77.43%

Hello all,

My wife's laptop (which is running Windows XP service pack 2) recently got hit with super anti virus pro. I ran malware bytes on the computer and on restart the computer would hang on a black screen with the cursor. I restarted in safe mode and was able to get back into normal mode after I used msconfig to disable all the programs that were running on startup. After re-starting I was able to log in, in normal mode. I also used msconfig and changed the startup selection to diagnostic startup.

Now windows explorer wasn't running, so I restarted in safe mode. Windows explorer won't run now in safe mode either. I restarted one last time in safe mode with command prompt. The command prompt works and when I tried to use that to run explorer.exe it came up for a second under windows task manager and immediately closed. I'm pretty much at a loss of what to do now.

Answer:Windows Explorer neither loads in regular or safe mode

<<I also used msconfig and changed the startup selection to diagnostic startup.>>Did you ever take the system out of diagnostic startup mode, using MSCONFIG?http://support.microsoft.com/kb/310560Louis

3 more replies
Relevance 77.14%

Hi Everyone, hope someone can help. I turned on my laptop and realised I cannot connect to the internet at all by wireless or even through the ethernet cable. It shows local connection but is unable to connect to the internet. However, I can do so if I get to safe mode with networking and no other laptops in the house are exhibiting the same issues.

I have ran mcafee virus scan, malwareantibytes and spybot search and destroy and there is no virus, a few malwares which have all been removed. I have also tried running a diagnostic test and my laptop shuts down in the middle of it for no apparent reason. All the network drivers are also up to date and there are no windows updates to be installed either.

Windows firewall is not turned on either.

I'm running Windows Vista 64bit on a Dell Inspiron.

Does anyone have any ideas?

Thanks in advance.
 

Answer:Solved: Unable to connect to internet except when in safe mode with networking

6 more replies
Relevance 77.14%

Hi all, I found this site by doing google searches on the subject. Great place you have here!
Anyway, while running a scheduled virus scan with McAfee, it would alway freeze toward the end.
I attempted to turn off the wireless radio via the hot keys (fn+F2 on my Dell XPS L702X) during the scan,
but when I can back on, I was getting a limited connectivity (no internet acess) with both my wireless and wired
LAN connection. I booted up in safe mode with networking and I have full internet acces, which is how I am typing right
now. I am having hard time finding the 3rd party software that is blocking my connection. If I boot into Normal Mode
but turn off all services via MSCONFIG, I get no access. It is only when I am in safe mode. Any suggestions? Here is my log file from HiJackThis ran during safemode:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:38:03 PM, on 8/24/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Matt\AppData\Local\Google\Chrome\Application\chrome.e... Read more

Answer:Solved: Windows 7-Internet only works in Safe mode with networking

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Relevance 76.85%

Curious where the issues could be. I posted last night that when I was trying to run DISM or SFC a small second window would appear and close and then the processs would not start at all. It would just sit there and do nothing. The other thing is I could not close those cmd windows where sfc and dism were not working even via task manager. I was going to do a reset of windows, but I thought I would give something one last try. I booted into safe mode with networking and dism and sfc ran perfectly and completed. I am at work right now. I haven't tried to go to desktop on regular boot. I was going to do a couple more sfc dism when I got home to make sure things were fixed. My question is what could cause dism and or sfc to run perfectly in safe mode, but not on regular boot?

Answer:Strange-DISM SFC work in safe mode, but not in regular boot?

Run as Admin ??

2 more replies
Relevance 76.27%

Hi there.
Am trying to fix an issue with my girlfriend's computer - was running fine, no changes made to it in the last two days; came back after lunch and suddenly the internet connection conked out.
Connection is via WiFi - router is detecting a connection when connection attempts are made; but no internet is detected on the computer side of things.

Specs as follows:
Dell XPS L511Z
Intel Core i5-2450M CPU @ 2.50 GHz
Running Windows 7 64 bit - Service pack 1
This is the config when running from Safe Mode with Networking

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : CK-DellXPS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230
Physical Address. . . . . . . . . : 88-53-2E-97-B9-D1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 ... Read more

Answer:[SOLVED] Internet not working - connection fine in Safe Mode with networking

Hi, in normal mode go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt (copy paste)


Code:
ipconfig/all> 0 & notepad 0 & systeminfo> 1 & notepad 1 & netstat -r | more> 2 & notepad 2 & tasklist> 3 & notepad 3 & tracert www.Google.com> 4 & notepad 4
press enter a notepad will open, in taskbar there will be other notepads open and please post all in your next response.

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Relevance 75.98%

Hey guys,

I know this has been outplayed over and over again but I was hoping someone could help me in my particular case. I have just updated to Windows 7 Ultimate 64bit this morning, and now I am having issues connecting to the internet. Actually it seems to connect fine (opens Windows Messenger and everything) but says Page Cannot Be Displayed if I try and open something in Internet Explorer. I searched a few forums and found that I should try it in Safe Mode and voila it worked. The other forums stated that that usually means that I have some 3rd party software blocking my connection...but how do I find out which one it is?

Answer:Internet working in safe mode but not in regular

Try this

If it works we can find the cause, if it does not its a driver

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

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This is a follow up to
http://www.bleepingcomputer.com/forums/topic403398.html

SweetTech just helped me clear out some malware and referred me to this forum when I ran into some interesting issues with Safe Mode:

1. I could not log into safe mode as administrator, it stalled at "getting personal settings". I am able to log on with as my regular user though.

2. In Safe Mode my C drive has 2 Gigs more of free space than in regular mode (is that normal? I though what's on the drive is on the drive no matter what mode I use...)

I have an HP Pavilion Laptop running WinXP SP3.

Many thanks for your input and advice!

Answer:Difference in disk space between Safe Mode and Regular Mode

In Safe Mode my C drive has 2 Gigs more of free space than in regular modeHow are you reading this , or from what program.I think this is only due to being in Safe Mode and in Safe mode you are not using all processes compared to Normal mode.Is the first item an issue for you, then you could have asked S /Tech during her help.Thank You -

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I was shocked when I downloaded TFC.EXE and installed it on my computer AND installed it on my friends computer too from THIS website.now we BOTH have the SAME problem. ha ha I boot to regular mode and nothing works. rightclick on taskbar and then click on taskmanager it stops. doubleclick on AOL or mirosoft update and the hourglass goes around forever. I tried to print something and the printer is gone.I cannot start adaware or avast. sometimes the taskbar loads but most of the time in does not. it is getting worse.. I hope you can help get this thing running.
windows xp home 32bit sp3 thanks again SAL

Answer:runs good in safe mode.nothing works in regular mode

Can you boot into Safe mode with Networking?You said that nothing works. Please offer more description, what does not work? Can you run or install apps?If you can get into safe mode with networking try a boot scan with Avast and post the results. (Make sure that Avast is up to date first)See here if you need help getting to Safe Mode.

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Just a general question:1. When doing a routine scan for viruses and malware, etc. (and just generally speaking), is it better to scan in safe mode or regular mode? 2. If you scan in safe mode, is there anything that wouldn't show up (that you could potentially miss) that *would* show up in regular mode? 3. Or is safe mode just better all around, and everything is covered (plus more) that you'd find with scanning in regular mode?(I'm referring to scanning with AVG A/V, AVG Anti-Spyware, SpyBot (old version), and Ad-Aware SE.)Thanks!

Answer:Better To Scan In Safe Mode Or Regular Mode For Virus/malware?

Safe Mode is a troubleshooting mode designed to start Windows with minimal drivers and running processes to diagnose problems with your computer. This means some of the programs that normally run when Windows starts will not run.The Windows operating system protects files when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using "Safe Mode" reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files. Using your anti-virus and anti-malware tools, in "Safe Mode" also speeds up the scanning process. Read "Beginners Guides: Windows XP Safe Mode Explained" and "What is 'Safe Mode' used for and why?"

4 more replies
Relevance 75.69%

Hi, I'm having some problems fixing my bleeping computer (Windows 10 desktop computer, to be specific) and could use some assistance.
 
On Friday 15 December 2017, my computer ran fine when I woke up and used it for a few minutes in the morning. Before that date, I had very few problems with my computer running; the biggest issue was some freezing occurring while playing games demanding on processing power such as Civilization 5. However, I don't believe that is related to my current issue, as I last played it on Sunday 26 November 2017, and I had no issues with it on that day.
 
When I returned home later that day (15 December), I found my computer stuck on a blue screen. I'm not sure quite what happened, as my computer was not used during the day at all. I restarted several times, but I was not able to even make it to the user login screen before getting a blue screen. I've received error code 0xc0000142 for every blue screen.
 
Startup repair did nothing to resolve the situation. I am still able to run my computer in safe mode with networking and that's how I'm writing this post. For the past two weeks, I've been using safe mode to use my computer. I've looked online for solutions, but haven't gotten much. I've had some problems in safe mode with random freezes, but at least the computer runs most of the time, although with limited functionality.
 
My research led me to trying Windows + R and opening msconfig.exe and disabling all services that were not... Read more

Answer:BSOD - Computer runs in safe mode, not regular mode

If you work OK in Safe Mode - but not in normal mode, it's most likely a software problem.
Hardware problems are possible, but nowhere near as likely as a software problem.
 
First thing I'd suggest is trying a clean boot.  It's similar to Safe Mode - but works in normal mode by disabling stuff.
It's also similar to disabling the services - but you'll disable more when doing a clean boot.
If a clean boot fixes the problem - then the problem was caused by one (or more) of the things you disabled for the clean boot.
Then it's just a matter of re-enabling things one at a time until you find the problem.
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Backup your stuff now.  There's no telling exactly what the problem is - so a backup is the best way to be prepared in case the system dies on you suddenly.
 
If this doesn't work, then post back and we'll ask for some reports to try and figure out what's going on.
Good luck!
 

 

1 more replies
Relevance 75.69%

Hi all!

Today I started up my computer (an XP machine running SP3) and after it went through the BIOS, it showed the Windows startup screen (the Windows logo with the blue progress bar), but when that was done, it went to a black screen and won't do anything else.

I restarted and tried a few different things; Start Windows Normally, and Last Known Good Configuration both got me the same black screen.

CheckDisk ran, and it made it to the end, but froze when it said "please wait while your computer reboots" ... after waiting more than 10 minutes, i hit reset and tried to reboot it myself. It did the same Bios-Windows-blackscreen thing as before.

I also tried booting into Safe Mode, which DID work, and when I got in there I tried to do a System Restore (two, actually... for two previous dates) but both did nothing to resolve the problem. I tried simply copying my "important" files to my external HD (which it sees), but it won't copy in Safe Mode

When loading in Safe Mode, the driver list pauses and says "press esc to cancel loading of SPTD.sys" but I've tried it both ways and it doesn't make a difference that I can see.

I tried using my XP CD to boot from, which takes me into the Recovery Console, and I chose to hit "R" to repair, but when it asks me what drive I want to login to (which is C:) I don't really know what to do from there. I haven't booted from a CD before, so I assumed it would run a "Repair Wizard&... Read more

Answer:XP won't load in regular mode (black screen), but will in Safe Mode

Just to clarify, I don't really care if the XP installation is fixed, I just want to know if there's a way to get the files off the HD onto an External USB drive. There's gotta be a way... right?

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Relevance 105.78%

My computer is a HP Probook 4710s running windows xp professional w/ SP3
When I started it up it was very slow, did not make the chiming welcome sound and none of the icons or taskbar came up.
I hit ctrl+alt+del and explorer.exe was there but clearly not doing anything.  Only 21 total processes were running.  I rebooted in safemode and all of my icons appeared.  I tried a system restore but it did not work.  I can reboot in safemode with networking but the following error message appears.  "Runtime Error!  Program  c:\ProgramFiles\Hewlett-Packard\IAM\Bin\AsGHost.exe    This application has requested to terminate in an unusual way. Please contact the applications support team for further infomation."  I had contacted microsoft's tech support who thought the problem might be a corrupted user profile, so we attempted to create a new one and copy the files over to it, but the copy never worked and would fail part way through saying, "cannot access files" and then stop.  So those profiles were deleted and now I'm back to not being able to boot up with just the plain old default ADMIN user.  I don't want to shut down my computer since I'm worried if I do, it will stop booting up in safe mode too.  It's done that before, it cycles through all the files and then hangs up for about 3 minutes and automatically reboots.  Any suggestions?

Answer:Can only boot in safe mode no icons in regular mode

Duplicate, I moved your earlier post to Am I Infected...please pursue that topic and do not start another topic on same issues.
 
http://www.bleepingcomputer.com/forums/t/492515/windows-will-not-start-up-properly-system-restore-not-working/#entry3033303
 
This topic is closed to avoid confusion.
 
Louis

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Relevance 105.78%

I started getting BSOD's right after login after boot up. I get a number of different ones and occasionally some repeat. When I come up in safe mode (with and without networking) I can function as long as I don't do too much. I've drive tested my system drive and I also did a memory test. I've also not made any changes recently. If I do too much it will BSOD though. When I start copying files off my system drive to my storage array, I BSOD if I'm doing more than a couple gigs.

I can't seem to get a consistent BSOD. I've listed most of the ones below, I haven't caugh them all.


Any help is appreciated and thank you in advance.Memory Management with Stop 1a
Cache Manager with 0x34 I think
Stop with 0X24
Stop with a 0x7f
Page fault in non-paged area with a Win32k.sys
got 2 more new ones today
special pool detected memory corruption 0xC1
pfn_list_corrupt 0x4E
Going to add new dump in reply here in a bit.

Answer:Different BSOD's upon login in regular mode and in safe mode

Lots of crashes but they are not showing any probable cause.

Do these, as a test:

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Stop nVidia automatic driver update:
Open nVidia control center.
Help> Updates. It will open the nVidia updates window.
Click the preferences tab.
Uncheck "Automatically check for updates"
Apply > OK.
If the crashes continue to occur after doing these, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode.... Read more

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Relevance 105.78%

"http://www.bleepingcomputer.com/forums/topic473449.html"
hello. When It is startup up in regular mode I have to move fast, I got it to run sfc /scannow this morning. I tried to system restore but the only restore point is today.the calendar won't to last month. So thats out. still when I double click on a program or internet explorer the hourglas stays there forever. Any ideas would be great.. thanks SAL

Answer:works OK in safe mode but regular mode. nogood

well, thanks anyway. but too late. now I can't do anything in safe mode. There is CDP1 On bottom left of taskbar. When I try to do anything it says An access denied error was retured while attempting to change a service. And also now It says the operation could not be completed due to low memory or harddrive space. I have plenty of both. SAL

6 more replies
Relevance 105.78%

I am running vista 64bit after my son in law tried to install a game on my computer it started locking up. I can boot into reg mode and everything is fine for about three minutes, but then it locks up and nothing works except the mouse pointer moves but you can't click on anything or type. When I boot into safe mode with networking everything seems fine, I can get on the internet and do anything you can normally do in safe mode.

Answer:computer freezes in regular mode but not safe mode

Have you tried a system restore yet?

4 more replies
Relevance 104.96%

I'm wondering if this is a virus problem and its preventing connection in windows. The IP address is aquired correctly and everything looks good but the internet just won't work. I checked all settings and it seems to be fine. When I go into Safe Mode with networking, it works. I'm using housecall now to scan for viruses but no luck yet. Any idea on what might be causing this? Thanks.

BTW, Its a dell running Windows XP Home SP2. When I tried "repairing" the connection, it gives me an error saying it can't clear the DNS cache. It does this in safe mode as well.

Logfile of HijackThis v1.99.1
Scan saved at 9:52:52 AM, on 7/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Sally Collins\Desktop\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Mai... Read more

Answer:Solved: Internet won't work in Windows but will in safe mode

LOL, it was Norton Internet Security blocking it. SOLVED!
 

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Relevance 104.14%

I know I am getting on everyone's nerves with all of these posts, but this is my only way to get things resolved.

Safe Mode with Networking: Networking doesn't work.

Any help or suggestions would be appreciated!

Answer:Networking doesnt work when using Safe Mode with Networking

Jesse Williams said:

I know I am getting on everyone's nerves with all of these posts, but this is my only way to get things resolved.

Safe Mode with Networking: Networking doesn't work.

Any help or suggestions would be appreciated!



Guess a question first would be what issues are you having that you need to do this ?

50 more replies
Relevance 104.14%

I know I am getting on everyone's nerves with all of these posts, but this is my only way to get things resolved.

Safe Mode with Networking: Networking doesn't work.

Any help or suggestions would be appreciated!

Answer:Networking doesnt work when using Safe Mode with Networking

Originally Posted by Jesse Williams


I know I am getting on everyone's nerves with all of these posts, but this is my only way to get things resolved.

Safe Mode with Networking: Networking doesn't work.

Any help or suggestions would be appreciated!



Guess a question first would be what issues are you having that you need to do this ?

50 more replies
Relevance 103.73%

We had a power outage recently and even though the backup kicked in, our MS Outlook 07 (running on XP Pro) will only open in Safe Mode with limited features. When I reboot, I get an error message saying Outlook wasn't closed properly. It will not load at all unless I click on the offer to operate in safe mode. How do I get the system to function normally in regular mode with full features again? I'd appreciate any how-to help anyone can provide. THANKS!
 

Answer:Outlook 07 Safe Mode vs Regular Mode

Reinstall. It has been too badly damaged. Your settings have been preserved as has your mail, in most cases... but it is still wise to use Outlook recovery software (see www.majorgeeks.com and others) before you perform the reinstall... your files in process at the time of the failure are likely lost.
 

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My mother and I share a network, and both own Compaq Presarios from the dark ages . She is running XP and I'm running 98. I caught a virus (pretty sure it's Virtumonde) and I'm taking steps to deal with it. This is not about my problem... unless it's her problem, too.

She recently bought a laptop (which runs Vista) and is networked into the same system. For this laptop, she purchased ESET NOD32 Antivirus4. When she heard about my problem, she thought that it might be a good idea to install this same program to her PC before I reattached to the network to fix my problem. So we did that. Unfortunately, we didn't heed the extremely mild warning that there "may be conflicts" with the McAfee already on her system, and neglected to uninstall it.

As soon as I was finished with the uninstall, I attempted to enter the Add/Remove Programs menu to remove McAfee. It told me to wait while it populated the list, and ten minutes later, I gave up. The computer had frozen, so I did a hard shut down... and have not been able to do anything since!

We can restart it, sure, but it freezes somewhere between the time it launches McAfee and the time it launches Eset - any attempts to do anything either fail or cause the freeze. We of course tried booting in safe mode, but cannot get the options screen (we tried the tapping and holding methods for both F8 and F5).

Incidentally, her computer's symptoms do not resemble mine in the slightest.

So here are my que... Read more

Answer:No safe mode, regular mode crashes

As soon as I was finished with the uninstall, I attempted to enter the Add/Remove Programs menu to remove McAfee.Do you mean "As soon as I was finished with the installation, I attempted to enter the Add/Remove Programs menu to remove McAfee." ?-----------Safe Mode: After you press the ON button, start tapping the F8 key ... and keep tapping .... until you are presented with the "Windows Advanced Options Menu". Try that please.Try F10 if no luck with F8.

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when i boot my laptop in safe mode my internet speed is high but when i boot in regular mode its low im wondering if anyone can help me with stopping the right programs for regular mode so my internet speed is high like it is in safe mode
 

Answer:booting in safe mode and regular mode

6 more replies
Relevance 103.73%

Hello,

I've got a peculiar and suspicious problem, but an expert in the Malware Removal forum found no infection on my computer (see the thread here.)

One of the symptoms I'm seeing is that the Malwarebytes' Anti-Malware (MBAM) installer will not complete without errors in Windows XP Pro SP3 after a normal boot. After acknowledging the errors during the install routine (which are always the same, a screenshot is attached to this thread), the installer seems to finish. However, the second symptom is that MBAM then will not run due to the same pop-up error message. It's a Visual C++ Runtime Library error that says, "This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information." Please see the screenshot in this Malware Removal thread.

I know that normally, some malware will disallow running the normal filename for MBAM, so the first thing I tried was renaming the file to something else, including using different file extension such as .com, .bat, .scr, and .pif. None of these renaming attempts worked. This is where I started to observe really strange behavior. After uninstalling my first MBAM install attempt, I found that I could install MBAM when booted to Safe Mode (after changing the registry to allow this and starting the installer service in Safe Mode). After the install I could also run MBAM in safe mode. I then rebooted to normal mode, and MBAM sti... Read more

Answer:Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networking

Re: Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networkin

I just found the solution to this issue in Malwarebytes' own forums here. Apparently this is a known bug.


Thanks,

krellkraver
 

1 more replies
Relevance 103.73%

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

1 more replies
Relevance 103.73%

Hello,
I am new to this thread and I feel so lucky to find it.
As you may know, I got the evil virus, ?Please wait while the connection is being established? white screen and is been preventing me to work on my entire PC! :'(
I searched over internet and I found a simple instructional solution. However, I have a huge problem at the Safe Mode with Networking.

Problem: Even entering Safe Mode with Networking, the virus message still shows up which is frustrating.
Pls pls pls! I beg your help!

My infected computer is Windows Vista Home Premium 32 bit.

Thank you,
 

Answer:Safe Mode with Networking won't work

Please do the below so that we can boot to System Recovery Options to run a scan. There will be two options to choose from. One if you do not have your Windows 7 boot DVD and another when you have your DVD.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Option1: Enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

Option2: Enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

On the System Recovery Options menu you will get the following options:



Startup Repair
System Restore
Windows Complete PC Resto... Read more

6 more replies
Relevance 103.32%

Last night I started getting pop ups that I had W32.Myzor.FK and Internet Explorer kept popping up with a site regarding a program to remove it. All attempts to close the pop ups and IE just bog down the computer. I searched for a way to fix it (which I found), but it requires starting the computer in Safe mode, which I am unable to do. It starts in Safe mode, but then the screen goes to black and does nothing (even after a wait of up to 45 minutes). I am including the hijack this log in the hopes that someone can advise...Thanks!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:40:03 PM, on 10/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\carpserv.exe
C:\Progr... Read more

Answer:Solved: Internet Explorer won't open; Can't start in Safe Mode

16 more replies
Relevance 103.32%

Hi,

I have a laptop that randomly freezes up for a few minutes over and over. I have ran malwarebytes, HijackPro and webroot. I also have Ran chkdsk /r, ccleaner, and have defraged it. No substantial problems have been reported and all that were have been repaired. But my computer continues to freeze every few minutes in safe mode and regular processes. Please help me into what I should do. I am so lost here

Jippys

Answer:[SOLVED] Laptop randomly Freezing safe mode and regular

Hi and welcome to TSF please post the make and model of your laptop please list all the things you have already tried so we can try to avoid repeating unless entirely needed when in safe mode have you tried system restore to a point when it all worked without issue

19 more replies
Relevance 103.32%

Hi,
My CIO's Outlook is starting in "safe Mode" and have ran detect and repair and it did not fix it.

Any suggestions on how to get it to come up in regular mode??

Thanks

Michael Henderson
 

Answer:Solved: Outlook is starting in Safe Mode, I need it to start regular

You are getting this message?
Outlook failed to start correctly last time. Starting Outlook in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Outlook in safe mode?
Click to expand...

If so, what happens when you say No?

Also, what version of Outlook?
 

2 more replies
Relevance 102.5%

I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.
Some background:
Wireless issue, have wired to router with no internet problem.
ISP is Comcast
Cable wireless gateway is a Xfinity Arris TC8305C
Came with McAffee which I removed. Was using Malwarebytes and Spybot search and destroy. Removed them only using Microsoft essentials. Have tried turning off firewall and essentials.
Kids have PC and Xbox wired to router. Also have another laptop and wireless XBOX connections, all with no problems.
Sys info: Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4003 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1809 Mb
Hard Drives: C: Total - 461838 MB, Free - 408628 MB;
Motherboard: Dell Inc., 02KWJK
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

Answer:Solved: internet works in safe mode but not normal mode

16 more replies
Relevance 102.5%

I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.

Answer:[SOLVED] internet works in safe mode but not normal mode

I'd guess you have some kind of malware on your computer, have you run a virus scan? I'd followup with something like malwarebytes.

10 more replies
Relevance 102.5%

When I start my PC ins safe mode with networking I have safe mode but no network contact, I have the same problem wioth my laptop.
Can not find a solution on internet, till now?

More replies
Relevance 102.09%

Hello,

Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

More replies
Relevance 102.09%

Hello ladies and gents , im having a problem with my emachine T1120. It starts up and goes through the welcome screen then goes to bios settings , I click on "start windows normally" and enter it and the machine runs right back to the original bios screen , cant figure, unplugged and pressed the power button several times plugged in same result, why? I added no new hardware or software just turned it on and wa la

Answer:Win.xp emachine starts and runs safe mode, safe mode with networking

hello and welcome to BleepingComputer,,
 
     this is reminiscent of BIOS settings that need to be reset to default. you can do this by using that option in BIOS. do you see the option there? 
 
if this pattern exists after BIOS reset, then there are other XP level options to try like console command /sfc scannow and chkdsk /r
 
 not to long ago, i was dealing with a PC that was doing this same thing, and it was the hard drive (SATA) protocol setting in BIOS, it had to be set to IDE.
 
one more thing, this could be blue screen error that isn't halting, just looping boot. is there an option at the boot screen (the one with the safe mode options) about halting on errors?

3 more replies
Relevance 101.68%

I had the security suite virus on my computer, so I started running it in safe mode with networking to get on the net before I tried to fix it.
I quickly found out that sound isn't enabled on safe mode, so I looked around online to find a solution for this.

I came across this video: http://www.youtube.com/watch?v=C0oFKPucAhU

I did everything I needed to do, sound works! But the internet doesn't. It works on my other accounts(thats how I'm posting this)

So now whenever I open any of my browsers, it says it can't find the webpage, or the webpage isn't available. I figured out how to remove the virus while the computer was on just normal mode, so I tried opening the internet in normal mode, and it still says the same stuff.

I have a feeling this messed with the registry on my computer because it was a .reg file. It gave me some warning beforehand, but I just ignored it and clicked "Ok"
PLLEEASE help!!
EDIT: Nevermind, went to LAN settings and clicked automatic. Thanks anyways!
 

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Relevance 101.27%

Hey all, I have a massive problem with my internet connection, but first..the backstory..

I got a piece of malware through a bad download (i believe) which gave me Antivirus system PRO, I'm sure some of you have heard of it. It hijacked my comp, wouldn't let me open any programs, the internet, etc. Real nasty.

I went through safe mode and took it out manually, I believe I got it all, and now, everything in normal mode seems to be working okay, except the internet.

I have full connectivity while in normal mode, strong signal. However, IE will not open up any web page, RSS feeds arn't coming in, etc. HOWEVER, in safe mode, IE is a beauty..works just fine, any page quickly and easily.

I've tried a few things thus far,

ipconfig comes back as media "disconnected"
tried sfc scannow, didn't help anything.
tried netsh winsock reset, and another netsh command, can't remember which one...nadda.
ipconfig refresh and renew didn't work, probably because everything is disconnected

I'm out of ideas! Anyone, please help if you can! I'm a student going into finals, and things arn't looking too hot not having my comp in good form.

Thank you for reading, and I would appreciate any kind of help. I've visited this site before, I know you guys are good!
 

Answer:Solved: No Internet is Normal Mode, ONLY in Safe Mode!

10 more replies
Relevance 101.27%

I have an acer aspire laptop. Last night firefox stopped responding and from that message the whole thing, completely froze. Tried safe mode networking and it worked, but normal mode would not work at all. Tried a few hours later and restarted it then froze again once restarted in normal mode and hasn't worked since... yet safe mode works fine. Can anybody help? Please! The only way I could shut it down was to take the battery out. I turned it on, entered my password and when it loaded froze immediatley. I tried again, again the only way of shutting down was to take the battery out, and when turned on I was greeted by a black screen and nothing else.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD C-50 Processor, AMD64 Family 20 Model 1 Stepping 0
Processor Count: 2
RAM: 3818 Mb
Graphics Card: AMD Radeon HD 6250 Graphics, 256 Mb
Hard Drives: C: Total - 461477 MB, Free - 410911 MB;
Motherboard: Acer, Aspire 5253
Antivirus: None
 

Answer:HELP!! Acer Aspire will only work in safe mode networking!!

try a system restore in safemode.
 

3 more replies
Relevance 101.27%

alright,,I'm no computer expert but,,, my laptop will not connect to my router in normal mode but it will in safe mode with networking.. Also I can use my cell phone as a modem and tether it to my laptop and it will say connected but it will not open my homepage..It just says internet explorer could not find page.. OK,,yes I still use internet explorer.. lol Any help will be greatly appreciated.. I ran the free edition of malwarebytes antimalware but it did not correct the problem.. HELP!!! lol
 

Answer:Can't connect using router,, but will work in safe mode with networking

ok try clearing the startup environment(heres how to do so http://support.microsoft.com/kb/310353) and boot normally, if you are able to see your homepage then it means a program is blocking it and you will have to go through each individual process and start it up until you find which one is causing it.

let me know if that fixes the problem and feel free to im me at if you need any more help
 

1 more replies
Relevance 100.86%

Recently contracted a virus. Normally pretty handy with manual removal and self research but so far i've found nothing.
Heres whats happening:
Explorer wont load upon booting in normal or safe mode.
System restore is disabled (was enabled before virus) will only let me restore to the present once enabled.
I can ping google from cmd but cannot access any pages even from safemode
I can open task manager, msconfig, regedit.
I cannot open explorer manually
I cannot open control panel
I have read up on the explorer virus and searched through the regedit and found no duplicates or explorer files where the virus history says it might be.
When i go to open explorer or control panel manually it appears at first as if it was loading then disapears without opening
And explorer is not listed under my running apps in tm.
Sidenotes: I am running xp pro sp3 and i do not have the disk.
Any help or redirection would be greatly appreciated.

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Relevance 100.45%

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

11 more replies
Relevance 100.04%

Hello, earlier today I started having this problem which has been annoying me all day! My web browsers (IE9 and GoogleChrome) say they cannot connect to the internet. This happens with any webpage. This even happens with a local address for my Router! This problem doesn't happen when the computer is in Safe mode with networking. It also doesn't work with a clean boot. I for sure know I am connected to the internet, because I CAN USE SKYPE!!! Any ideas? Please HELP! My firewall is disabled, I have no proxies in the lan settings, I have no viruses, I removed some earlier with MalwareBytes. I've also tried WinSockFix without success. I AM GRATEFUL TO WHOEVER CAN HELP ME WITH MY ISSUE, THANKS IN ADVANCE!

Computer specs:
Windows Vista Home Premium 32 Bit
1Gb RAM
Intel(R) Pentium(R) D CPU 3.00GHz 2.99 Ghz Proccessor
Service Pack 2
 

Answer:Browsers only work in Safe mode with networking HELP!!! Windows Vista

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc
 

2 more replies
Relevance 100.04%

hello, my computer's screen froze the other day and now when I turn it on again it tells me that it didn't shut down properly. Gives me the options of continuing on safe or regular mode. What should I do?? how do I get it back to normal?

Answer:safe mode or regular mode??

Boot to Safe Mode, then shut down normally, then boot to normal mode.
While in Safe Mode you can attempt to troubleshoot the issue, and in Safe Mode with Networking you can even update your drivers (such as your video drivers).

2 more replies
Relevance 100.04%

Hi,
I have seen many different problems like this around and about with my google searches, and I can't seem to shift it myself.
Here's the problem. Every time I boot up in the morning/afternoon my internet says it has no connection, and asks me to sign in to broadband (it's usually automatic). I run Avast! boot time scan for a few seconds before starting and that sometimes fixes the problem. Well, it used to anyway, now it just doesn't let me on the internet on normal mode at all.

I recently un-installed Norton and was fine for a while without it, (I had AVG, then changed to Avast!) but for about a week or so now this has been happening. My friend was running some emulators on my pc,which I think could possibly have caused the problem, but even with them gone it's not solved my problem.

I'm thinking it is Malware, but Malwarebytes, Spybot:S+D and one I recently found (to fix this problem) superAntiSpyware, don't find anything when they full system scan.

I've updated them all fully, and ran each individually, and tried Spybot and Avast! boot scans, but still, to no avail.

Is there anything I can post to help with this enquiry?
I wasn't sure what else to post, and my spec details are included in my profile, I made it today for this issue.

Thank you for any help you can give me with this,
<Frustrated net user
 

Answer:No internet without safe mode (with networking)

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Relevance 100.04%

I'm trying to update a driver by launching in safe mode but I cannot since even if I boot with "safe mode with networking", I can't select any Internet connection. Does anyone know why?

Answer:Safe mode with networking: no Internet.

Do you have internet with out going into safemode?

5 more replies
Relevance 99.63%

Hi
 
I am looking for help 
 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
 
I ran minitoolbox and got the following error indications 
 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Devices: ================================
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

Answer:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

2 more replies
Relevance 99.22%

Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor
 

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Let us know what happens there and we'll move on from there if needed.

1 more replies
Relevance 99.22%

After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.

Safe Mode with Networking loads normally.

Any ideas or advice?

The computer is an Acer 4743G running Windows 7 Home Basic x64.

Answer:Cannot access Safe Mode but can boot in Safe Mode with Networking

Hello Zarmaki, and welcome to Seven Forums.

Since it will startup in "Safe Mode with Networking", you might see if using the tutorial below to troubleshoot may help to find a cause.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,
Shawn

1 more replies
Relevance 99.22%

Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

stopping startup itemsuninstalling hardware driversremoving recent softwarerunning troubleshooters at bootsfc scandiagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards
Trevor

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

Hi Trevor and welcome to Tenforums. There are several ways to approach your problem. When I was reading your post, my initial impression was the same as yours, the Network driver was causing your issue. To be safe, go to Control Panel\Programs\Programs and Features uninstall a program and sort the drivers by date installed. See which drivers were installed at the time you began having the problem. If you find any, I think it would be safe to assume the problem would be one of them. If you have another computer, go to the HP website for your model computer and download those drivers to a USB Flash Drive. Do one at a time and install the drivers you just downloaded and reboot until you find the offending driver. I would do this one at a time so you will know which driver it is in case Windows Update decides to install it again. See if that will work for you.

1 more replies
Relevance 99.22%

Hi ,

I'm using windows7 32-bit operating system. I have internet explorer 8( it never worked since installation, always shows "No network connection") and Google chrome installed in my computer. I had been using Google chrome which crashed yesterday. I re-installed Chrome and now it says there is no internet connection. In short, I cannot use internet in my computer. Any other browser installed comes up showing the same "No Network connectivity" thing. And then I started the computer in "safe mode with networking" and I could use see that both Google chrome and Internet explorer are working. But they do not work in normal mode. I really don't know what to do to solve this problem. And internet is working as I'm using internet in my mobile using WIFI from the same internet connection.

Thanks you,
Kavitha

Answer:Browsers working in safe mode with networking but not in normal mode

Hi and welcome to SevenForums,
Work you way down this list,
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
Post which Security suite you have installed as well,
Cheers.

9 more replies
Relevance 99.22%

my pc wont start in normal mode i have to use safe mode networking how can i get it to start normally again

Answer:pc wont start normal mode have to use safe mode networking

That usually happens just after you've installed a driver that your system will not tolerate. Bear in mind that drivers are also installed with third-party firewalls, antivirus software & CD-burning software, so they can also cause the problem.Windows Safe Mode doesn't load any third-party drivers (except network driver if called for) which is why it is able to start in that mode, and that's how we know that a third-party driver or some software of the type described above is causing the problem.If you can remember recently installing a driver or some software of the type described above, uninstall it in Safe Mode then try starting Windows normally.

6 more replies
Relevance 98.81%

I cannot , at all get my laptop to connect wireless or wired to the internet in safemode.
I'm having some HDD problems, and for the moment I need to be able to connect via safe mode but nothing works, Ive checked every setting possible , and nothing works at all. it can connect to the network, but no internet..
Help ! Anyone!

More replies
Relevance 98.81%

Hi! I was doing the steps recommended by MajorGeeks owner regarding spyware/virus/etc removal. There was a direction to start in Safe MOde with networking support. However, when I tried this, my DSL still doesn't seem to work. It does not connect to the internet. Please help me on this coz I can't continue with the succeeding steps. Thanks in advance!
 

Answer:can't connect to internet when in Safe Mode with Networking

If your DSL is using PPPOE software. the software probably do not start in safe mode and thus No Interent.


 

2 more replies
Relevance 98.81%

I have a Dell Studio XPS 435 running Windows Vista Home Premium, bought a week ago. It has had Internet issues from the moment I got it running. If I do a continual Ping test, when it's working I get a correct reply from 192.168.0.56. I get no more than about 20-30 successful pings at max, usually much less. Then suddenly it will Ping from 96.42.0.135, and then usually time out (even if it doesn't time out, I lose the connection temporarily). I called Dell Support and paid a one-time service and they seemed to fix it...although I'm not sure what he did. 24 hours later, it started happening again. Another subsequent call and he had me reset everything to the factory settings, which didn't work. I was then told it was my Internet connection. That CAN'T be because:

A) Charter Cable came out and tested...everything's fine--the Cable tech seemed to think it was redirecting to the Netword Interface Card, but he couldn't figure it out
B) My old computer hooked up to the same modem and cable lines works fine.
C) It works perfectly fine in Safe Mode with Networking(which is how I'm connected now).

I've tried going into MSCONFIG and disabling everything, but I ended up disabling the internet connection as well. I don't know enough about which services to enable to allow me to keep connected to the Internet.

Can someone tell me, after I've disabled all Startup and Service items in MSCONFIG, what are the bare minimum ones to ENABL... Read more

Answer:Internet Only Working in Safe Mode w/Networking

Found it...I disabled "Dell Advanced Networking Service." Works perfectly now, no thanks to Dell's NON Support!
 

1 more replies
Relevance 98.81%

I have XP and was having problems with VPN and remote computing; ran a few programs to clean-up registry and also ran system mechanic. Now I am unable to connect to Internet except in Safe Mode.
I can get my emails but they no longer have any graphics (HTML) in them -- only text.

I've tried removing Service Pack 3. Message stated it could not be removed because it wasn't there BUT it was listed as a program. It no longer is. But when I start in Safe Mode it tells me it is present.

The problem seems to have affected my HTML as well as internet connection because in Safe Mode they are both present.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 1
RAM: 447 Mb
Graphics Card: SiS 650_651_M650_M652_740, 1 Mb
Hard Drives: C: Total - 107612 MB, Free - 45065 MB; I: Total - 476937 MB, Free - 39898 MB;
Motherboard: , SiS-651, ,
Antivirus: Norton 360, Updated: Yes, On-Demand Scanner: Enabled
 

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My computer started slowing up and giving me some random error messages (I didn't write them down but they had "Win 32" written in them), so I purchased and downloaded Norton360. In the middle of the installation process I received an error message which said Norton could not connect to the internet to complete the installation process. Although my internet had been working before I downloaded Norton it stopped working entirely after I attempted to install Norton. My computer currently indicates that it is connected through both the wireless and wired network connections and the network connections appear to be sending and receiving data. When I ping websites through DOS command I get 75 - 100% loss. I have run ComboFIX and the log is as follows:
ComboFix 11-10-30.04 - Matthew 10/31/2011 18:48:56.3.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1444 [GMT -4:00]
Running from: c:\documents and settings\Matthew\Desktop\ComboFix.exe
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((( Files Created from 2011-09-28 to 2011-10-31 )))))))))))))))))))))))))))))))
.
.
2011-10-31 21:04 . 2008-04-13 19:19 75264 -c--a-w- c:\windows\system32\dllcache\ipsec.sys
2011-10-31 21:04 . 2008-04-13 19:19 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-10-31 18:18 . 2011-10-31 18:18 -------- d-----w- c:\documents and settings\Matthew\App... Read more

Answer:Internet only working in safe networking mode

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Internet only works in Safe Mode (with networking) ? normal mode outlook downloads and some updates work, but, no internet

Hi there.

Thanks for your incredibly useful and user friendly instructions to sorting out PC problems. I, like quite a few others it seems, have a problem with internet access. This was posted in another forum and then moved here - before moving here I followed the instructions for Malware removal and gone through the process steps using the tools listed. I still have the problem as detailed below.

The problem:
I have 2 PCs ? 1 HP media centre desktop and 1 Sony Vaio Laptop. This problem only relates to the Sony Vaio laptop as the PC can still access the internet without any problems at all.

Sony latptop: running XP SP2; 1.73GHz, 513 RAM, NVDIA GeForce Go 6200.
When I access the internet through IE or through Firefox I get the same error: Internet Explorer cannot display the webpage. Outlook and Windows updates still seem to be working, and I can see that I am connected by the Windows wireless icon, by ipconfig /all (results below). The internet works in windows safe mode (with networking).

What I have tried:
Unistalled all antivirus and firewalls (previously had Lavasoft Adaware and Avira). Have reset the router
Have removed security from the router
Have removed all PC checking software
Run the steps in your help section: i.e. spybot, superantispyware, CCleaner, Combo-fix., MGtools, etc.
Various pieces of Malware were found and successfu... Read more

Answer:Internet only works in Safe Mode (with networking)

Welcome to Major Geeks!

Please do not post inline logs like you are doing. The READ & RUN ME explains in several places how to attach log files. Halo also gave you a link on how to attach logs in the Software Forum thread you started.

You need to attach the requested logs from SUPERAntiSpyware and MGTools which did not ask you to post a HijackThis log.
 

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I'm having a very difficult problem. I'm unable to use my computer at all in full mode. Networking works for about 30 seconds then stops working in a normal boot into Windows XP. I can't update my antivirus software (I use Vipre) because of this issue. Networking only works when I use Directory Services Restore Mode and Safe Mode with Networking. I have no viruses or malware infections. I need help with this. I am unable to update my av software as a result of this problem and I love keeping it up to date for the sake of my computer's protection.
 

Answer:Internet and Networking only works in safe mode.

are you sure you not infected?? sounds like a tcip issue that has been wacked by a virus. down load a av boot cd and run that. i use avg boot cd catches everything so far and will update to the latest database
 

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Hi there.

Please help, I have looked at the other posts and followed the great advice, this nothing. I would like to say thanks for your incredibly useful and user friendly instructions to sorting out PC problems. I, like quite a few others it seems, have a problem with internet access.

The problem:
I have 2 PCs ? 1 HP media centre desktop and 1 Sony Vaio Laptop. This problem only relates to the Sony Vaio laptop as the PC can still access the internet without any problems at all.

Sony latptop: running XP SP2; 1.73GHz, 513 RAM, NVDIA GeForce Go 6200.
When I access the internet through IE or through Firefox I get the same error: Internet Explorer cannot display the webpage. Outlook and Windows updates still seem to be working, and I can see that I am connected by the Windows wireless icon, by ipconfig /all (results below). The internet works in windows safe mode (with networking).

What I have tried:
Unistalled all antivirus and firewalls (previously had Lavasoft Adaware and Avira). Have reset the router
Have removed security from the router
Have removed all PC checking software
Run the steps in your help section: i.e. spybot, superantispyware, CCleaner, Combo-fix., MGtools, etc.
Various pieces of Malware were found and successfully removed and all seems to be clean.
Reset IP address and flushdns, also reset winsock
I have disabled services and startup items through msconfig and services.msc and even tried to replicate the services in safe mode... Read more

Answer:Internet only works in Safe Mode (with networking)

Hi


Its still possible that you still have some malware as these days many mutate and are hard for automatic applications to find and remove, so a trained eye is needed, so to rule completly malware out please follow the below.


Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

Once finished please start a new thread in the Malware Forum plus a guide on how to attach the logs HOW TO: Attach Items To Your Post
 

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I have an HP Pavillion with an Intel Celeron 2.70GHz, 504 MB with Windows XP service Pack 2. I purchased the computer from a friend a long time ago, so there are no restore disks available, and I'm afraid to do system restore, as I have never done one.
I am having trouble connecting to internet in regular mode (works only in safe mode with networking).
I have ran several programs to address viruses, malware, spyware, such as Malwarebytes, SpyBot, AVG. I've even tried a program called combofix, and things still didn't work. Please Help.

Answer:Can only connect to internet in safe mode with networking

ok boot into windows normally and then open device manager and report if any items that have a ? or ! next to them. Also open command prompt and type ipconfig /all save your results to txt file and then post them here from safe mode if necessary.

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My laptop's internet stopped working all of a sudden, and now only works in safe mode with networking. The internet works perfectly in safe mode, and I have no idea how to fix this. Please help!
 

Answer:Internet ONLY works in safe mode with networking... help!

Try a Clean Boot procedure to hopefully isolate the offending application. Run it for both Services and Startup items.
 

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Hi guys,

My internet only works when I'm in Safe Networking mode. Below I have provided my Hijackthis Log for anyone that can diagnose what's stopping me from going online in 'Normal' mode. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:13:20 PM, on 10/29/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\Dell Remote Access\ezi_ra.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\Dell\MediaDirect\PCMService.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Int... Read more

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Logfile of Trend Micro HijackThis v2.0.4Scan saved at 5:30:43 AM, on 12/28/2012Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Internet Explorer v9.00 (9.00.8112.16457)Boot mode: NormalRunning processes:C:\Windows\Pixart\Pac7302\Monitor.exeC:\Program Files (x86)\uTorrent\uTorrent.exeC:\Program Files (x86)\Steam\Steam.exeC:\Program Files (x86)\Pando Networks\Media Booster\PMB.exeC:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exeC:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exeC:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exeC:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Steven\AppData\Local\Google\Chrome\Application\chrome.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/?PC=BNHPR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...R1 - HKLM\Software\Micr... Read more

Answer:internet only works in safe mode w/ networking

Ok, so for anyone wondering, I could not find out what was causing my browsers to not work correctly. I decided to just restart my computer back to its factory setting from once I bought it from the store. My browsers work fine now. I still do not know what was causing the problems. If I had any restore points set I would have reset my computer back to a earlier time. I am sure this would have fixed everything. If you are having this same problem with your browsers, I recommend you reset your computer to a earlier restore point.

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Hello, I am a PC tech, and I have gotten 3 laptops with the same issue this week. All unrelated, and the first 2 I just formatted to fix the issue, but now I would like to get to the bottom of this. I have gone ahead and ran HijackThis.exe. Here is my log file. I know its gotta be a service or a malware, please help meh!


Code:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:44:21 AM, on 9/13/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Users\Marylou\AppData\Roaming\DRPSu\DrvUpdater.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
E:\HijackThis.exe

R1 - HKCU\Software\Microsoft\... Read more

Answer:No Internet Access, except Safe Mode with Networking

Maybe you need to read about the McAfee update problem which has been causing connection problems. I believe this is the source of your problems.

McAfee - Resolving the recent update issues with McAfee Consumer Products

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My Internet "connects" in normal mode, however it does not give me internet. When i enter safe mode with networking, it will work fine, but i cannot use programs i would like to use in safe mode.

I have tried some different commands, and still no change.

PLEASE HELP!
 

Answer:*** internet only connects in safe mode with networking ***

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OK, here goes. I hope I have provided you with what you need. I am new at this so please be patient

Also, I do not have access to a windows installation disc. Never got one with my computer.

I have tried everything I can think of and I cannot access the internet except for in safe mode with networking. Please HELP!!!

Thanks in advance!!!

Laura

DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by Mom at 13:49:00.00 on Mon 05/17/2010
Internet Explorer: 8.0.6001.18828 BrowserJavaVersion: 1.6.0_12
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.1014.530 [GMT -4:00]

AV: avast! antivirus 4.7.1098 [VPS 090228-0] *On-access scanning enabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Norton Internet Security *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton Internet Security *enabled* (Outdated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRes... Read more

Answer:I can only access the internet in safe mode w/networking

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

It appears you attached the gmer log twice, both in ark.zip and attach.zip, instead of the second dds log, Attach.txt. Please simply attach Attach.txt to your next reply.

------------------------------------------------------

Is Norton(Symantec) antivirus installed along with avast! or is Norton an old installation? At the least you have Norton remnants left on your computer.

If Norton(Symantec) is still installed, please uninstall all Norton/Symantec entries via Control Panel > Programs > Programs and Features. Do not restart your computer if prompted.

Whether Norton was installed or not, do the following:

Please download the Norton Removal Tool and Save it to your Desktop.Close all programs and double-click the Norton_Removal_Tool.exe then click Run
In Vista/Win7, right-click and choose 'Run as Administrator'.
Follow the on-screen instructions.
Restart your computer if asked.
Then delete Norton_Removal_Tool.exe from your desktop.
------------------------------------------------------

If your is... Read more

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I am having a problem with my home computer involving the internet connection after a normal Windows XP boot. Wireless connection looks fine and IP address is assigned but I cannot connect to any websites. Also, cannot recieve email from external service set up through Outlook Express.

When I boot using Safe Mode with Networking, the internet functions with no problem.

Have run Adware, Spybot and Norton Antivirus which supposedly cleared everything up including a couple of Trojans. Ran them again after reboot and system was clean so I don't think the trojans reinstalled.

It is possible that my son changed a setting a setting somewhere and I have not been able to set it back to normal. If you have any ideas as to what could possibly be happening diffently between the normal startup and the safe mode startup that would cause this problem, I would love to hear from you. By the way, I have tried to change the startup using Msconfig to limit what is launched but so far no luck.

Sorry I am at work and can give no more specific details right now.

Thanks,
 

Answer:Internet connect = NG, Safe Mode with Networking = OK???

Hi there,
I have the same problem. Have been fighting with this for 4 days now. I would appreciate if you can post me your resolution.

Thanks in advance.
 

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Hi,

My home computer runs windows xp sp2, and i've just come back from uni to find that my family have been only able to use the internet in safe mode for the last month, in normal mode it refuses to connect and is running very slowly. I ran a spybot virus scan which brought up some problems, and said it fixed them but the problem persists. I've no doubt the problem is spyware, i'll post a HJT log on here asap.

Thanks,

David.

Answer:Internet only working in safe mode with networking

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Hi

I'm new here and having some issues with the after effects of a virus. I removed it in safe mode with both AVAST and Malwarebytes Anti-Malware. Now I can no longer access the Internet in the Normal Mode of Windows 7. I am connected but the browers, Internet Explorer and Firefox, don't work.

Here is my HiJack log.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:12:14 PM, on 1/16/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Program Files\LENOVO\HOTKEY\tposdsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\TpShocks.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Northern Michigan University\Emergency Broadcast System\nmuebs.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Lenovo\Communications Utility\TPKNRRES.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\avp.exe
C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Comm... Read more

Answer:Internet only works on safe mode with networking

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_26
Run by adellang at 18:48:05 on 2012-01-16
Microsoft Windows 7 Enterprise 6.1.7601.1.1252.1.1033.18.1913.1371 [GMT -5:00]
.
AV: Kaspersky Anti-Virus *Enabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Kaspersky Anti-Virus *Enabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
FW: Kaspersky Anti-Virus *Enabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.acs.nmu.edu/home
u... Read more

1 more replies
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I am having a problem, like some others, I can only access the internet in Safe Mode with Networking. I can't use my printer and some other functions. I am not very computer savvy. So can anyone tell me a simple solution to this problem? Thanks!

Answer:Internet Works only in Safe Mode with Networking

It might not be a simple solution but one thing you can try is anti malware from malwarebytes.orgDownload, install, update & scan. Show results, fix selected.How do you know when a politician is lying? His mouth is moving.

6 more replies
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Hello,
I need your help. My Dell Latitude 620 laptop now has WIN 7 32 bit. It ran fine for about 2 weeks after the install of WIN 7 last February, but now it's a mess: I cannot get get any internet pages to work well, it is very sluggish, and MS Office 2010 does not seem as compatible as on my HP desktop with Win7.

Hopefully, the logfile from HijackThis will suffice instead of TSG SysInfo. If not, I can do the latter in safe mode as well. the Logfile follows. I hope you can help and thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:39:48 PM, on 4/15/2014
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v11.0 (11.00.9600.17041)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search P... Read more

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My computer has been slow for quite some time now, and recently (like a week or 10 days ago) we couldn't access the internet at all. We went through all of the usual steps with BellSouth, yadayada...

I have virus software, but never any indication of a virus. Someone told maybe it was a registry issue? I only know enough to be dangerous, so here I am.

I am posting my HJT log. Please let me know what else I can post to help to get this fixed.

I have three kids, ages 10, 14, and 17, so there is quite a bit of mileage here.....
Thanks in advance for anything you can do to help!!!

ps. it is my birthday, so any help I can get to get this thing running would be the best gift ever!!!!!!!!!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:15:04, on 5/18/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: myBabylon English Toolbar - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program

Files\myBabylon_English\tbmyBa.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\a... Read more

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Relevance 98.81%

OK This is my first post here but I've spent a bit of time reading the blurb before posting so here goes...A while ago I got one of those MSN bugs where it posts to all contacts. I removed it using the tool from msnvirusremoval.com. This appeared to work until the other day when it did the usual bug thing but didn't actually post to my contacts.On the 14th I left my PC on while at work and the internet was down when I returned. I've checked the line/modem etc. I'm using wired dsl (I assume as its through the phone line) This is a plug and play kinda thing. If I reboot I can use the internet for maybe 5 mins before it DCs. Programs lose connectivity in a strange fashion e.g IE/Mozilla stop then Second Life will DC but iTunes will remain connected to a streaming radio station (uses port 3780 or 3870 I think)?!My PC:Running XP Pro SP2 Home edIE5 and MozillaSays Hi-Grade on the case but it is a bit of a custom buildHas a Pentium 4 and a gig of RAMRunning AVG free and windows firewalllatest dodgy thing I did with it was a torrent DL (incomplete)Only red X in Device manager is the wireless NICOnly issue in Event Viewer appears to be my webcam (predates my issue)Steps I have tried:Rebooting modem/PC - only works for 5 minsRemoved MSN and all registry links to itDL'd AVG free and ran scans - only tracking cookies foundDL'd reg cleaner and cleaned out all the crap it foundUsed HJT and removed a few startup items that I didn't needUsed the winsockXPfix thing as IE tells me t... Read more

Answer:Internet Only Works In Safe Mode With Networking

Additional info:

I can connect with a Win2k laptop but the connection is ridiculously slow. Does this mean its just an ISP issue? The PC will only manage 20 mins max but the laptop has managed to use the connection for over an hour?!?

Also I am trying to DL Live messenger and it says it will take 5hrs. Is this conclusive evidence that there is nothing wrong with the PC?

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Relevance 98.81%

Hi,

My home computer runs windows xp sp2, and i've just come back from uni to find that my family have been only able to use the internet in safe mode for the last month, in normal mode it refuses to connect and is running very slowly. I ran a spybot virus scan which brought up some problems, and said it fixed them but the problem persists. I've no doubt the problem is spyware, i'll post a HJT log on here asap.

Thanks,

David.

Answer:Internet only working in safe mode with networking

here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 11:15:26, on 23/03/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\sysguard.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9090
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O1 - Hosts: 195.245.119.131... Read more

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