Computer Support Forum

How to bypass the "Choose a User profile" ?

Question: How to bypass the "Choose a User profile" ?

Hello, Tech experts,

I love this forum... yous guys are Very helpful.

I formatted the C-drive, re-installed Win XP with all updates, including SP3.

I'm the ONLY user on this PC.
Still, when Win starts, it asks Which user profile to open up.
There's only one choice... Me !

How can I bypass that "Click on a User" option?
It's a waste of time.
Before the Win XP re-install, it didn't do that.

Thanks, in advance.


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Preferred Solution: How to bypass the "Choose a User profile" ?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How to bypass the "Choose a User profile" ?

Sounds like you want to engage autologon.

Be warned that using an administrator account makes your system more vulnerable to attack and compromise since the bad guys are running under your logon account.

You should be logging is as a limited user.

Always create a backdoor admin account in case you forget the main ones password or it gets corrupt.

Here is how to enable autologon

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Recently, one of my service host processes in the task manager showed about 13% CPU usage on my i7. I manually restarted each service in its list and found my problems: Application Information refused to stop on its own, but User Profile Service, which takes Application Information down with it, solved my CPU drain. Yesterday, the windows services locked me out. When I tried to stop the problem services, I got "Error 1061: The service cannot accept control messages at this time." Fearing a virus, I tried to run Malwarebytes, but it gave me the same error message. I managed to run it in safe mode, but this did not solve the problem. As of now, I have a CPU drain and no apparent way to stop it. Can anyone help?

Answer:Services "Application Information" or "User Profile Service" high CPU

Arsenurderer said:

Recently, one of my service host processes in the task manager showed about 13% CPU usage on my i7. I manually restarted each service in its list and found my problems: Application Information refused to stop on its own, but User Profile Service, which takes Application Information down with it, solved my CPU drain. Yesterday, the windows services locked me out. When I tried to stop the problem services, I got "Error 1061: The service cannot accept control messages at this time." Fearing a virus, I tried to run Malwarebytes, but it gave me the same error message. I managed to run it in safe mode, but this did not solve the problem. As of now, I have a CPU drain and no apparent way to stop it. Can anyone help?

Hi Arsenurderer and welcome to Tenforums.
Let's get the virus possibility out of the way:

RKill Download
Post the log that pops up upon completion.

Run "Scan" of ADWCleaner
Downloads - AdwCleaner - ToolsLib

Post the scan log

If you're around now, wait for my response - do not reboot, and do not run "Clean".

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The thread title is a problem that I've been having while trying to create a new profile for work on my laptop. This is the error message that happens every time I try to log into this profile. All the help I've been able to find online has involved old profiles having this error, but I'm only getting this error with newly created profiles. The regedit solution that the windows site gives doesn't work because my computer isn't creating a path in the registry to that user account apparently, and I honestly have no idea how to fix this.

Answer:"user profile cannot be loaded user profile service failed the logon"

Hello iluvme4never, welcome to Seven Forums!

Start by having a look at this tutorial at the link below.

User Profile Service failed the logon. User profile cannot be loaded

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Hi all. Recently upgraded to W10 from 8.1 and am now trying to create a new profile for my partner. I am able to create it so that it appears in the Accounts section and on the login page but when I try to login with it I get the error: user profile profile service failed sign in.

I have googled this and see that it has been an issue for many users since W7 but there don't seem to be any fixes online that work. One of the primary fixes listed to to make edits to the user in the registry but the user does NOT appear in the registry at all - I only have myself listed and a separate Admin user.

Any help would be greatly appreciated.


Answer:"User Profile profile service failed sign in" - can't create new user

Hello Martin, and welcome to Ten Forums.

Usually when this is happening for new accounts that have not yet had their user profile setup, you'll need to refresh Windows.

Refresh Windows 10

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I am running Outlook 2010 32bit with Windows 7 Pro 64bit. After installing google outlook sync (and subsequently uninstalling) an annoying popup window continues to appear when I start outlook. It asks me to Choose Profile. I have only one profile named "outlook". When you click "options" you can check a box that says "check as default profile" This does not make the annoying popup go away. It still pops up the next time you start outlook. After searching the web for a fix I found one promising work around. Access control panel then select "mail" here you go in to outlook profiles and check make outlook the default profile. The problem is this doesn't work with Windows 7 64bit and Outlook 32bit. In the control panel "mail" is grayed out and when you click on it nothing happens. Does anyone know how you can access Outlook profiles with this set-up?
Thanks in advance.
Oh and there is a very long thread in Google forums with many fixes, all of which I have tried, none of which have worked. it is obviously a problem caused by google outlook sync but google has remained silent.

Answer:Annoying "Choose Profile" in Outlook 2010

Have you tried to repair Office 2010?
Go to the Control Panel
Select Programs and Features.
Go down to Microsoft Office 2010
Select change from the menu bar.
Then select repair.

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Tried to log on to my ADMIN profile to make changes to user accounts and got the dreaded "User Profile Service" service failed the logon on.

Can anyone advise how to fix this problem?

Answer:Admin profile - "User Profile Service" error showing.

Hello Dogwalkersg5, and welcome to Vista Forums.

This may be able to help you fix this.

The User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,

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I'm trying to setup someone with two profiles on their computer. One is there own and another is one that needs to be shared by multiple user's on their own desktops. It's a general use mailbox on the Exchange server.

I've been trying and have been unsuccessful in being able to give her the permissions she needs to open the mailbox. Can someone walk me through all of the steps that need to be taken to set this up correctly? Thanks much.

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It seems that no matter how I set this, after the next start-up it reverts to "15 minutes".  What registry key controls this?

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Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to choose a different name.

My question is... Can I have the computer just go back to showing all the users' names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!

Answer:How do I bypass "Switch User" screen, after ScreenSaver to login as another in Vista?

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Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to go back to the regular login screen.

My question is... Can I have the computer just go back to showing all the user's names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!

Answer:How do I bypass "Switch User" screen to login as another in Vista?

Is this after the screen goes to a screensaver, or just anytime you switch users?

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XP Pro SP 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 2.66GHz, x86 Family 15 Model 4 Stepping 7
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 7300 SE/7200 GS, 512 Mb
Motherboard: ASUSTeK Computer INC., P5GC-MX

Just did a fresh reinstall.

Now when I emerge from "hibernate", it takes me to the "to begin, click your user name" page. As the title states, I wish to bypass "to begin, click your user name", & go straight to my desktop.

I searched for answers, but none work. I know it can be done, because that's that way it worked before the reinstall.

Some of the methods I tried & had to reset afterwards:

run > control userpasswords2 > "uncheck" users must enter a user name & password to use this computer > do & don't enter password (should I delete administrator account with my name or or administrator? Afraid I'll mess something up!)

control panel > power options > advanced > "uncheck" prompt for password when computer resumes from standby

control panel > user Accounts > change the way users log on or off > "uncheck" use the welcome screen


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I'm getting this error message.
I did a google search and found this: You receive a "The User Profile Service failed the logon
But did not help me. I also did a search here and found a few topics with this error message though they didn't solve my problem either, because mine problem seems to be different.

I can login to existing accounts. But I can't login to new ones.
So when I go to the registry editor there's no folder for the new accounts. They just don't exist at all. Only the existing ones.
I create a new user account at the Users menu in Control panel and they show up at login screen. When I click them, it starts the waiting icon saying "Logging in" then after a few seconds, this error message pops up. I can click OK and then it says "logging off" and goes back to the login screen.
I do have access to an administrator account and a standard account, I can log in to both

I don't have any system restore points before this started happening. i'm using ESET Smart Security as my antivirus but I don't think it's causing the problem, I uninstalled it and it didn't work then either so I reinstalled it back.
Please help me what could be wrong?

Answer:Can't create new user accounts "The user profile service failed..."

Can you yell us when the problem started and were you on the system when it is doing this if so what were you doing when it started.

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I just spend a long time fighting this problem and wanted to share how I fixed.
I was seeing this error on a Win7 standalone system (local profiles, not logging into a domain).  I had two profiles on it that worked fine, but if I tried to create a new profile, I would be unable to logon to it and would get the "User Profile Service
failed the logon" message.
I tried the steps in KB but they did not fix the problem.
After looking through the event logs, I found the following 1509 error in the Application log:
Windows cannot copy file
\\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm to location
\\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm. This error may be caused by network problems or insufficient security rights.

 DETAIL - Access is denied.
After binging iesqmdata_setup0.sqm I ran across this article:
The suggestion there:
"I suggest you check the Advanced Security Settings for the C:\Users\Default folder. Ensure you check the box "Replace all child object permission with inheritable permissions from this object"."
Fixed this problem for me.  I am now able to logon with the newly created accounts just fine.
Hopefully this will help others as well!

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I've got my user profiles stored on my data drive (C: OS drive/D: Data drive) running Win 7 Ultimate. This morning, I booted up my computer and Windows couldn't find the D: drive due to a simple drive mounting issue. I resolved that issue and the D: drive is now permanently mounted. My problem is, now, every time I try and log into my profile, I get logged into the temp profile even though D:/my user profile location is available.
I've reviewed and Both of those articles say to delete the profile and then re-create it. Why does it have to be such a PITA? My profile directory is over 200GB and will take forever to copy back-and-forth. I'd love to be able to just force my profile to login to the proper directory instead of the temp directory and skip all the 'delete/re-create/copy files' business.

This is Windows 7...things should be easier.
Thanks in advance for any help!

Answer:"User profile cannot be loaded." I want my profile back!!!

Boot from your install DVD -> Repair computer -> Startup repair options -> Command Prompt -> type:

net user administrator /active:yes

This will enable the built-in admin account. To disable it type net user administrator /active:no.

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I am using Windows 7 on my laptop and I have question about when to use "Home", "Work" and "Public" profile.

If I am logging in without setting password, and I am logging in network with "Public" profile, then will any other user, who can see my computer, be able to enter my computer and check the contents on my computer ?

I am connecting to a network and there are 6 other users connected to this network. In the set network location window, if I select the netwoek as "Home", does it mean that other 6 users will not be able to see my computer on network and if I use "Public", then all other six users will be able to see my computer on network ?


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I am getting an error whenever I log onto my servers via RDP as per below:
Faulting application name: ie4uinit.exe, version: 11.0.9600.17207, time stamp: 0x53a22332
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0xc0000005
Fault offset: 0x0000000000001a93
Faulting process id: 0x2120
Faulting application start time: 0x01cfe289d12e2d0e
Faulting application path: C:\Windows\System32\ie4uinit.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 0fb3b222-4e7d-11e4-b476-005056910008
My server is running Internet Explorer 11. This has only started happening in the past fortnight.
It only happens on the first login of a user where the profile is initalized. If I move on from the error and log out / back in the error does not re-occur.
If I remove the user profile from the server so it has to recreate it the error happens again.
Screenshot below.

Any ideas or suggestions that might be causing this?
My first thoughts are perhaps something under my group policy settings for IE is not compatible with IE11 and causes this issue..?

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Ok - first off - please no spankings!! I stepped on my wilie and I know it! And worse - I knew better...

This is about a fundamentally ok and up-to-date Windows 7 Ultimate system with plenty of resources and no virus or malware problems. Just a user prob...

I had (and still do) an 86 GIG user profile (like I said - no spankings!!). I've been making attempts to "fix" this and resize to something reasonable for some time now. Today I (foolishly) thought System Restore would cover me, set a restore point, and ran a script to 'clean up' the profile. Well - it sure did - now every thing is "new".... And of course the system restore fails with the dreaded 0x0800700xx error code. Have tried all the restore-fixes and nothing works. Now I don't even have the old restore files!

I'd like to get back to the old humongous profile - and IT STILL IS THERE! However it doesn't show up in "Local Users and Groups".

One repair I tried (which only sorta worked) was to log in as an Admin, and copy all the files in "AVR" (the lost one) to the new one "AVR.GBXBOX". I took several hours to copy all the files over (no spanking!!) and when I restarted, the "AVR.GFXBOX" is still the current user but only behaves somewhat like the original. But still isn't quite right: Outlook thinks it hasn't run and I had 6 email accounts I rather not have to rebuild. And other similar probs...

So with all that sad whining - my ... Read more

Answer:How do I restore "deleted" user profile (can find the file in Users)

Can you go to Start / Control Panel / User Accounts / Manage another account ? (the 'old user' account?)

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I was running a CCTV camera's VMS and for it to save files directly to my hard drive, it had to get the username and password for the system so as to be able to write to the disk. Now, at that time I couldn't for the life of me remember what my username was and so he said that once he upgrades the VMS he'll be able to create another profile and use that. I was then told that once my usage of the VMS was over, I could uninstall the program and everything would return to normal. Software was iVMS 4200 by Hikvision.

So, as you can see in Boot 1 & 2 images, when I boot my PC now it automatically tries logging into "admin'' and then says that the password is incorrect. Only after that do I have the option to change it to the default profile, mine, which is also the administrator profile.

I've tried all the steps mentioned in Delete User Account in Windows 10 - Windows 10 User Accounts Tutorials and anything else online but there does NOT even show that there is another profile when I go to all the various places where deleting a profile can be done from.

All the relevant pictures have been attached. Please let me know if there is anything else that would be needed.

PC Details:
Lenovo Y510P
W10 Home, 64 bit
i7 4700MQ

Answer:User profile "admin" created, present during boot but can't delete

Hi ksuthayya.

Please update your second screen shot to remove your email address.

Please have a look at this post regarding your problem.

Logon Screen shows 2 users but there is only 1 user

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working on a Dell 15r that has the thumbnailextractionhost.exe bug so it is effectively impossible to do any repair functions that requitre a functioning windows 8. slaving the disk, I see the default user profile was migrated/recreated around the same time the users issues began, recently, and it has no other archived default-user profile that I can identify. I don't have media, of course, its windows 8.

can someone point me to an online source for a microsoft-issue default user profile.?

if anyone knows how to STOP the loading of thumbnailextractionhost.exe - a method that does not imply/depend-on a WORKING windows 8... amazing the things microsoft thinks up. their 'fixes' require the system to be working

Answer:Where to find CLEAN Windows 8 "default user" profile?

i wold suggest creating a bootable anti-virus scan,

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Last night my laptop started doing an automatic Windows 7 update. This morning I cannot log on -- when I type in my password, I get an error message that says "The User Profile Service service failed the logon. User profile cannot be loaded." Any ideas?

Answer:"User profile cannot be loaded" message after automatic update

For both Vista and 7

The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

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Did a fresh install of 8. After a few minutes the screen blinked and all the apps were gone. Restarted the computer and it gave me the sign in error.
I attempted to go through safe mode and change some registry keys as instructed by another forum. No luck. I tried creating a new account and no luck. I Reinstalled 8 with another CD and it gave me the same error.

So then I installed windows 7. Same thing. after a few minutes it said windowsexplorer.exe had crashed and all my programs were gone. Restarted to the same login error.

Performed a hard drive diagnostics and everything came back good. Currently running memtest. Anybody run into the same issue or know what may be causing this??

Answer:"user profile service failed the sign in" windows 8/7

BTW, it is an HP g6z-2200.
500gb Hard Drive
6gb Ram.
Originally came with windows 8.

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I'm sure that seems excessive to everyone, it does to me. I'm not having problems, per se. I was just shocked. Should I care?
I'm using CC on a semi-regular basis. I've re-located "most" of my user folders to a separate drive from the system disk. I still let "My Documents" live on the system drive. That said, it's size is reported to be much less: 8.7GB vs 73GB.

Should I just move on here or do I have a performance sapping issue that should be addressed?


Answer:"local user profile" size is reported as >73GB


Try using a drive mapping tool such as Windirstat to see where your space is going.

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Hi! I am running windows 7 and have an administrator account and user account.. I can always log into my administrator account but my user account doesn't want to load 50% of the time. I will log in and it tells me it is preparing desktop and that I have been logged in with a temporary profile. I do not like using my administrator profile much so this is getting to be a pain. I am in school and all of my schoolwork is under my user profile, so I need it. Most of the time, a simple reboot helps.. Today I rebooted 5 times before I could get in. I'm pretty sure I'm clean of malware or viruses (at least I hope) I've had kaspersky pure 2.0 on here since I bought it. Nothing changed before this started (haven't installed or uninstalled anything new). I use ccleaner and ccleaner enhancer so not sure if it's cleaning something I need. Any help is appreciated.

Answer:"User" profile doesn't load half the time

You are logged with a temporary profile because windows is unable to read your profile folder (C:\Users\Username_Folder), this is due to corrupt data or something (application, malware) is preventing the reading of data. Try running checkdisk set to automatically fix errors and scan for and recover bad sectors.

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i have stupidly deleted the username from the win2000 pc that i use to store pics. now logging in as administrator 'my documents' cannot be accessed. is there any way to restore an old username or can i link the old 'my docs' to a new username? i cannot restore to an old config as i have neglected to back up anything and its really buggy so internet access is not an option! if this pc was a car it would be delboys 3 wheeler, but i need my pics!! any bright ideas??

Answer:Solved: Deleted user profile, now"my docs" cannot be accessed as administrator-help-win2000

See if you can change the security permissions on the offending folder. Admin should be able to do this.

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I'm trying to use the File History feature in Windows 8.1 to create backups.  When I click "File History" from the control panel, nothing happens.  No new window opens, it just stays at the Control Page.

I've tried manually going to "Control Panel\All Control Panel Items\File History".

All works fine with local Administrative user profile.

Why does File History not start/open/run for the domain user account that is in the Administrators Group?

Answer:"File History" won't open/start for domain user profile/account

Base on my lab machine (Windows Server 2008 R2 DC, Windows 8.1 client). either domain admin user or domain standard user, they all work fine.
What's your environment? Did this issue occur on all domain user or specific one?
In some cases, File History may conflict with the enterprise policies (like retention policy). I suggest you contact your IT admin to see if there is some other policy to limit this.

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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I'm working on a computer that appears to have gone through the "Windows Recover" virus/malware. The user appeared to do a good job of removing the virus and used System Restore to dial the system back about a week (which unfortunately is the furthest back the restore points go for some reason). Everything seemed to work except for the main users account, which had it's profile locations changed to something like c:\users\TEMP.username-PC.000. It was pointing to this directory instead of the original directory. I then opened up regedit and found the entries at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders all pointing to the wrong folder, so I manually edited every entry to point to the correct folder and restarted.

This ended up working against me. When I logged into the account none of the shell folder shortcuts in the start menu would do anything when you clicked on them. The menu would stay up and it was as if I was clicking on nothing at all; no response.

Instead of reversing the edits I had just made manually I decided to try using System Restore to revert the system back to the earliest date, which the owner of the PC said they had done themselves before I got there. I figured the worst that could happen would be it would be just as it was when I first looked at it.

After performing system restore I can only log into the Administrator account. Every other account on the system produced the error message "... Read more

Answer:"The User Profile Service failed the logon" on a fresh, newly created account

It's probably a typing error but I think you are referring to the Windows Recovery fake computer analysis and optimization program. The owner of the PC only used a restore point that took the machine back one week, which by the sound of it, was not succesfull. System Restore cannot be relied on to remove a virus infection as the restore point may have the infection saved in it. Also, once a system is comprimised by an infection it opens the door for other infections to get into the system.

Only a few helpers with the appropriate permissions can give advice on Malware removal outside of the Malware forum so in order to have the system cleaned of the infection you should open a new thread in the Malware forum.

The other option is to do a full reformat and clean install of the OS.

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Hello SevenForums!

A friend of mine brought a Windows 7 Ultimate x86 laptop saying that he can't log in with his account.
When he tries to log in it shows this message:
"The User Profile Service failed the logon. User profile cannot be loaded."
Now I've searched the internet and found a few articles how to fix this problem.
I receive error message: The user profile service failed the - Microsoft Community
You receive a "The User Profile Service failed the logon? error message

None of these worked. (I would like to restore the profile, not creating a new one.) I can create a second profile without any problem, but if I can I would like to save the current one.
I've looked into the event viewer and this is what I see for the problem:

Error, User Profile Service, 1500 eventID: Windows cannot log you on because your profile cannot be loaded. Details: Access is denied.

I've also checked how it all started:
This happened during a shutdown:
Warning, User Profile Service, 1530: Windows detected your registry file is still in use by other applications or services. Detail: 1 user registry handles leaked from <SID>.

After this during the first start:
Error, User Profile Service, 1508: Windows was unable to load the registry. Detail: The process cannot access the file because it is being used by another process. <Path-to-user-profile>\ntuser.dat

After this I get an 1502 error, from User Profile Service, basically with the same text. (... Read more

Answer:"User profile service failed the logon" special case access denied

Hello Marty, and welcome to Seven Forums.

The tutorial below may be able to help with this error. The "In Preparation" section at the top can help give you a few options to log on with to be able to do the tutorial.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps for now,

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I recently received my new computer which is running Windows 7. I created one user account to begin with and was using that for a few hours and then I decided to create a couple of other user accounts. It lets me create these accounts but if I try to log in to any of them (including the guest profile) I get the error "the user profile service failed to login". I have read a number of articles and watched a video on youtube about the issue. They all say to do roughly the same thing, go into regedit and then the profile list and they give some steps involving changing values and such. I have tried this numerous times in different ways and it will not work, it seems my problem is a bit different. In "profile list" in regedit there doesn't even seem to be any record of these accounts whatsoever and no sign of a "corrupt" account which the previously mentioned articles talked about. I'm really stumped here, any help would be greatly appreciated.

Answer:"the user profile service failed to login"

Have you seen this?

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I have a lenovo y510p and after experiencing constant nvidia driver crashes, I found this error constantly repeating:

imgur: the simple image sharer
imgur: the simple image sharer
imgur: the simple image sharer

Searched the Internet and can't find anything :/

Thanks in advance!

Answer:Constant error "user profile service"

Hello iDesign, and welcome to Eight Forums.

Are you getting any type of user profile error when signing in to Windows?

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Yesterday, my computer froze, so I did a forced restart. After taking forever to load, a temporary profile suddenly appeared, with this message at the bottom of the screen:
"Your user profile was not loaded correctly! You have been logged on with a temporary profile."
Everything saved was lost, and while I can run a search and have files appear, under Documents all of the folders are empty. I've tried restarting several times, but the same thing happens. I get a Welcome and Preparing Your Deskop message that takes forever, and then this temporary profile loads.
I've tried three different solutions found online, and none of them have worked:

I'm now at a total lost as to what to do. Can anyone please help?

Answer:User Profile Not "Loaded Properly" in Vista

Okay, I've been able to create a new profile, but it looks as if everything on the old profile was deleted. And yet, programs I downloaded that didn't come with the computer (Faststone Image Viewer, for example), are still here. If those are still on the computer, could I still have access to all of the pictures and mp3s on the old profile? Can anyone help me find the old files? They no longer appear when I run a search.

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I try to login and it shows"The User Profile Service failed the logon. User profile cannot be loaded."

I have looked at other threads showing your options when it comes to this. I have tried these but end up falling short of completing these because apparently my computer lacks the file "regedit" which allows for registry changes and such. Is there any way it can get this file? Any help on the whole situation would be great too.

Answer:"The User Profile Service failed the logon" help?

Hello Scott, and welcome to Seven Forums.

You might see if the tutorial below may be able to help. Be sure to read all of it for all available options. User Profile Service failed the logon. User profile cannot be loaded.
All editions of Windows has Registry Editor. It will be the "C:\Windows\regedit.exe" file.

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Hi, I'm new to the forums and haven't found a thread with the same problem.
My HP Pavilion g6 laptop loads to the log-in screen and I know I'm typing in the correct password but it just comes up with the same message.

"The User Profile Service failed the sign-in. User profile cannot be loaded."

I've tried different tutorials, maybe I'm doing them wrong I don't know, but nothing seems to be working.

I recently changed my password so I could log into Xbox Live.

If you could help me out I'd be really grateful. I've never had this problem before.

Answer:"The User Profile Service failed the sign-in." HELP.

Hello Flutterby, and welcome to Eight Forums.

If you have not already, you might see if the tutorial below may be able to help. Be sure to read all of it for all available options.
User Profile Service failed the sign-in - Fix in Windows 8
Hope this helps for now,

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I am following the tutorial for the "User Profile Service failed the logon..." problem. I get to steps 4 and 5. However, I can't see anything that says "code:". Also, in the left pain I only see HKEY_LOCAL_MACHINE and not Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion.
There are S-1-5 numbers, but none ending in .bak or .bk.
No matter what I click on there is nothing in the right pane, but "Default" and something else, but nothing that you've said should be there.
At this point I am unable to do either a system restore or delete the profile.
Can you help anymore?

Answer:"User Profile Service failed the logon..."

Hello Myboys, and welcome to Seven Forums.

See if you may be able to do the STEP ONE section in the tutorial below to boot into Safe Mode or enable the built-in Administrator and log in to it. Afterwards, see if you may be able to do a system restore using a restore point dated before this happened.

The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Hope this helps,

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I am running XP home edition with SP2 plus all current updates. I am preparing to install SP3. My machine came with XP preinstalled from Gateway, but about 3 years ago, the hard drive failed and I had to reinstall XP from the Gateway disks and then reapply SP2, etc.

My problem is that each time I run the Administrator account in Safe Mode a new profile is created for it and I would like to stop this activity. I have used the Administrator account in Safe Mode a total of 3 times, all after the hard drive problem.

1. Prior to first use there was no Administrator profile - expected.
2. After the first use the profile Administrator was present - expected.
3. After the second use a new profile Administrator.HUGHES-DT appeared - not expected.
4. After the third use a new profile Administrator.HUGHES-DT.000 appeared - not expected.

I now have all three profiles. Actually, only the last (4 above) appears to be complete. For example the first two do not contain an ?Application Data\Microsoft\Credentials? folder containing a folder named as the user SID. The others only contain ?Application Data\Microsoft.? Also, only the last has a ntuser.ini file although all have ntuser.dat.LOG and NTUSER.DAT.

I have the book Windows XP Inside Out and have found much information in it, including the explanation for the naming above. I have done Google Searches and have searched several Forums and Microsoft knowledge base articles. I have not found a solution, but I do not claim... Read more

Answer:[SOLVED] User &quot;Administrator&quot; creates new profile each use

Are you using Spybot, or any other anti-malware program that has a "registry protection" feature ?

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We set up a second user on our XP Home edition. The problem is that the 2nd user is not getting it's own "favorites" list...It seems to be picking up the "favorites" list of the HP owner profile (the 1st user). Both user profiles are set as "administrators". Anyone have any ideas what I have done wrong. The 2nd user has it's own "favorites" list in explore (documents and settings) but the profile doesn't seem to access it when we switch to the 2nd user...

Thanks for any help you can give...

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Hey guys

this is a great and detailed tutorial and all worked as explained except to the last step...

I still can't get into my account, what sucks big time.

It looks like the password has been changed as the error message is not the same when I enter a wrong password.

It says some like "failed to load the user Profile" or to "failure to connect to the service to load the User" (it's in another language so I translate the best I can.

When I hit the OK button the login page will reload.

I ain't get the link to reset a new password in that process, that one I get only when I enter a wrong password. Anyhow, I don't have a password reset disc (unfortunately)


Can I use above tutorial and simply REMOVE any kind of password from keeping me out of my W7?

I can get till the last prompt where the tutorial shows to enter a new password, so maybe I can do this to get rid of the password too?

Would be awesoome

Thanks for Any Help whatsoever

Answer:"failed to load the user Profile"

Hello easycash, and welcome to Seven Forums.

For that error, you would want to use the tutorial below instead. Be sure to read all of it for all available options. You might give the system restore at boot option a try first.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,

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When I attempt to log in, I get the response similar to "vista can't load user profile". I have been able to back up the data on safe mode so im not worried about losing files, however, since it is the only administrator account, I cant create or delete accounts. How do fix this??

p.s. I tried restoring the computer, didnt work. Also tried creating/deleting accounts on safe mode.

Answer:CAN'T LOG IN, "vista can't load user profile"

Boot using the recovery partition (usually F10 during boot-up) or use your Windows DVD to boot into recovery.

Try Windows System Restore there.

Regards. . .



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Hi, over the past couple of days I've been having a problem in which I can no longer boot to the desktop on my most used OS (I have a total of 4 HDD's on my computer, each with a separate installation of Windows 7). I'm unable to fix the problem despite rigorous attempts to scan for bad sectors/startup repairs (sfc /scannow has also proven futile). When I do try to boot to desktop, bios and post blaze on through like normal and the OS hangs at the welcome screen and flashes occasionally to a black screen briefly then resumes the other one. Also, the word "welcome" is not visible and when I force power off (my only choice), I'm met with a brief display of a strange arrangement of shapes and symbols. The same thing happens when I try to boot into safe mode. I'm able to move the mouse freely during this odd hanging without the loading blue circle, and my HDD light flashes normally, indicating reading of some sort. I'm convinced this is because of user profile corruption, but if you feel like that is not the case, please feel free to provide any useful information you have on solving the issue. I cannot do an in place upgrade as I'm unable to boot to the desktop. I do not wish to re-install windows and I'm certain there is a technological cure for this mishap.. One theory I had in mind is that if I could somehow create a new user profile for the affected drive using one of the other OS' I have connected, this would be solved ... Read more

Answer:"Inject" a new user profile onto an hdd with a corrupt one?

QuoteI'm met with a brief display of a strange arrangement of shapes and symbolsThis leads me to believe the issue may be with your display adapter. It would also explain the black screen flickering, and missing image elements (such as welcome text).

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Please please can someone help me with this??
The problem started when I decided to do a reboot after installing some programs.
Since then whenever I log on it takes ages displaying the "welcome" message, then comes up with the dreaded "preparing your desktop" message. It then loads a "temporary user profile" and says that any changes made while logged on to this profile will be lost afterwards, and to check the event log or contact the network administrator.
I've read heaps about this problem happening to people with vista and windows 7 (I have vista home ed). It's supposed to be due to a corrupted profile, and so if you delete the profile in the "regedit" thing it's supposed to fix itself. Others have also suggested creating a new account and transferring everything.
I have tried countless restarts, restoring the system, deleting the user profile (all my stuff is now fully backed up) and creating new accounts. None of it works - a temporary profile still loads from a newly created account, the same happens even in safe mode and from the built in administrator account.
I'm at a total loss as to what to do!!
I use my computer every day for work so you can hopefully imagine how frustrating this is!
I would be so grateful if someone had an answer!!

Answer:"Temporary User Profile" ALWAYS loads!!

Maybe our tut on the subject will help. Wish you luck

User Profile Error - Logged on with a Temporary Profile

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I am having difficulty with the User Profile Error.

The computer will boot, but goes into the temporary profile.

I've followed the other forums' recommendations.
I enter the "Safe Mode."
I access the Registry Editor (note: in the search bar, it won't find the regedit path, I have to search through the "help and support" section to access the Registry Editor. A small nuance/annoyance, but it might be pertinent).
I delete the ".bak" extension. Just the extension, not the profile.
I set the values on the 2 profile files to "zero." The names of the files eludes me at this second.

When I restart the computer, it loops back. Same problem. "User profile error."
I restart in "Safe Mode" and it is like I did nothing. Why is it doing this?
How do I fix it?
How do I reclaim my computer?

Any help would be greatly appreciated. Thank you in advance.

Answer:"User profile error" that won't won't accept changes

Honestly your best bet now is to create a new admin authorized user account and migrate.
Fixing this properly could take a massive amount of trial and error.
...then again you could get lucky.
New account is the quickest fix.
If it comes out damaged, then we may have a larger problem.

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hi just got my new computer and got an error "user profile can not be loaded" and it just keep on doing a loop and restarts. but it's not going to the log in screen where i could put my username and password to completely log in to my computer.

i did factory reset in the laptop using the pre installed OS on it and still i was able to set the language and the username and did even try using microsoft account and local account but still not working keep on getting the error upon finishing the set up and just waiting for the set up to be finalized.

i saw some recommendations online that a corrupted (CID) in the Registry is the one needed to be configured however can't even do that since it can't even finished the boot process cause it always get stuck at the finalization of the set up i created can someone help me on this... i'm using lenovo yoga pro 2 11

you can check the specs of my pc here Lenovo Yoga 2 Pro Multimode Ultrabook | Multimode Laptops & Ultrabooks | Lenovo (US)


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I have Windows XP Pro, SP3.

I always hear about the user profile in Windows, and that it stores all kinds of user information, and user preferences. I don't know exactly where this information this is stored, or how it stores this information. Can somebody please explain this to me? It can't be too in depth.

Thank you,


Answer:What is the name of the file that is the "user profile" in Windows

Everything under your name in Documents and Settings.

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I recently had an issue with my user account (I have "backup" user accounts for this very issue, and was able to fix the problem). However, I'd like to backup my user profile just in case things go really wrong later on.

So, I went to:

Right click My Computer, select Properties, Advanced System Settings on the left side, clicked the "Settings" button in the middle under User Profiles. And I get the beautiful circle of "it's screwed up" and then the entire properties window stops responding. Waiting doesn't help, it needs to be force closed. Screenshot attached.

I'd like to fix the unresponsiveness issue, if possible. If not, I'd like an alternate way to backup my user profile (I don't want to "backup" all of the FILES in my user profile, just all of the settings, etc. so I can restore it/copy it to a new user profile if needed).

Screenshot of the problematic window attached. Can anyone help me on this issue please? Thanks.

Answer:Unresponsive "User Profile" settings


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Hello all!

I don't understand what the issue is but I am logged on as administrator on my computer and only a few of my files I can access. the window will pop up stating that i don't have permission to view the file! if I am the adminitrator i should have full access to any file, right? this is extremely annoying!!! is there anyway to completely disable this useless function? I've tried to go in to the properties of each file and reset permissions to my admin name (whereas it does it but beside the icon there is a small red X. I don't understand what this means). I've also tried to change the ownership to "Everyone" and that does not work either.

the wierd thing is that it is only on certain files, like programs, or executables to install programs. Most of these i have moved over from XP using the transfer wizard.

This function has no purpose for me and i would like to completely disable it. I am the only person who uses this computer and it would seem to me that there would be a way to completely disable it or there would be a setting to enable access to any and all files without having to go into each file individually to set ownership and permissions.

Does anyone know of a way to aleviate this issue?

Any help would be greatly appreciated!


Answer:Bypass "Ownership" and "permissions" to files altogether!

Be sure that you have permission. Its a 7 thing.

Unless others come by, this is the way it is done. You can try the hidden administrator or disabling the UAC.

Built-in Administrator Account - Enable or Disable[2]=User Accounts

ForVista and Seven

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NB: When I refer to Default profile I am never referring to the system profile named Default User. This situation with the names has made my issue Google proof.

I recently purchased a laptop with a clean install of Windows XP SP3. It did not ask for a password at first log on and came up with all the expected messages at start up of a brand new Thinkpad.

I changed the user name to X61S and added a password for this user. I noticed later the profile directory in use for X61S in Documents & Settings is still named Default despite the user name change. After having used the laptop for a couple of days, I think this mismatch was causing me issues in setting network share permissions.

I created a new profile named Jeff. My network permissions problems are resolved when using this profile.

I created a new profile named Admin and using it I copied the X61S profile to the Jeff profile using the Control Panel\System\Advanced\Users\Copy To feature so that I would retain settings of installed programs. This didn't work as well as I'd hoped - some of the installed programs did not like it.

Thinking I was defeated and would need to begin again, I shut the computer down and went to bed.

This morning I logged in to the original X61S profile to check my email only to be greeted as if it were an entirely new profile - there are no settings for any installed applications. I checked the Documents & Settings folder and much to my surprise, I'm using a new profi... Read more

Answer:"Default User" vs "Default" profile confusion

After another day of use, things seem to be fine with the new user named Jeff

Still wondering if it is OK to delete the user X61S and its associated profile Default which is now associated to the folder Default.X61S?

It seems that the folder named Default that was initially associated with the profile named Default is now not associated to any user or profile. I'd like to delete this folder too, but am hesitant to do so as I don't understand the reason it has dissociated itself from the profile.

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I'm Using Win. Xp W/ S.p.2 Update.
I'm Having Problems Setting Up A New Account.
When A New Account Is Created, And You Try To Logon To That Account, Windows States That It Can Not Find The "user Profile".
What Might Be Wrong With My Settings Or The Program Itself?



see if this helps

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I have a HSP56 MR modem. However, my connection speeds over a telephone line to my ISP rarely exceed 30,000. Should I indicate that the “Maximum Speed” under “Modem Configuration” is 57600 or 38,400 bps. This is confusing to me. Thanks. {redoak}

Answer:Solved: What "Max Speed" to choose under "Modem Config"

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May I know is it possible to show domain user's "Display Name" instead of "User Logon Name" as owner in print queue? Our company's domain using generic "User Logon Name", i.e. 001, 002, 003 and so on, each "User Logon Name" will have personalized "Display Name", e.g. Mary, John etc., but a problem is when a print job printed by a user is hold in the print queue of a network printer, other users won't know who is it (the owner of the print job may shown as 001, 002 etc.) and so not able to ask that user to remove the print job. Any ideas? Thanks a lot!

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If the default program for an extension is wrong, I find it most natural to change it using the 'Choose Program' option on the 'Open With' menu from the context menu for the file. However, that stopped working correctly a few weeks ago. It is supposed to bring up a dialogue that allows one to choose another program and, optionally, to make that be the new default for the file type. However, what is happening now is that it goes ahead and invokes an irrelevant program (the Emacs text editor) which cannot handle the file. I never see the 'Choose Program' dialogue.

(E.g., I am trying to open a video file with a different player, and, when I click 'Choose Program', it immediately hands the file to Emacs, rather than giving me the chance to say I want to use VLC. (Fortunately, Emacs realizes that the file is too big for anything it can normally do and awaits verification before actually trying.))

I know I can still modify the association using Folder Options; but I would rather get 'Choose Program' working again if anyone can show me how.

Running Windows XP Home SP3 on a dual-core AMD Athlon computer with AMD 960G for graphics. (I think the TSG SysInfo would be overkill for this issue; but I will provide it in a reply if someone thinks it could help.)

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I attempted to use the Recovery Disc to repair (restore) Vista Ultimate with an unusual set of symptoms that occured after my laptop awakened from sleep mode.

Vista came out of sleep with a black desktop and only a few icons; my "user profile is not available"; access to almost everything was (still is) being "denied," even after activating and using the "hidden" administrator account.

System Restore won't run to completion in any mode (normal, safe, Recovery Disc, Vista install DVD, via any of their menus or command prompts); chkdsk wont run to correct detected errors; sfc aborts mid-scan. Using the Recovery Disc or Vista install DVD, System Restore aborts and complains that system restore points are "missing" content or files (using hex references).

Any suggestions?

-- Also ran Lenovo's version of PC Doctor for this model laptop: All tests (quick and extended) PASSED, except for last-minute indication that "CMBIOS hardware failed test...," which seems like a false-positive result.


Answer:"user profile is not available"


Sounds like you have some Windows corruption maybe NTFS file (dirty disk).
Poss due to User error/reg cleaners/Optimizers or malware

have you tried to run sfc /scannow from the RE enviroment using the vista disk, and dismounting the HDD to run a disk check also from RE?

If so, then your options are slim. Either restore from a Image, or reinstall from scratch.

There is another option though, and in the event you dont have a data backup, will enable you to retrieve the data.

Use this bootable partitioner, create a new partition, install Windows, then retrieve the data files from the corrupted Installation, then merely delete that volume, and expand the new Windows volume.

Esentially you will be dual booting.
Dual Boot using free partitioning software

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I am trying to make additional user accounts on my laptop or desktop, but whenever I try to do it on either one I get the following message

"User Profile Service service failed to sign in / User profile cannot be loaded"

I can't find a Windows 10 fix for this. I tried sfc /scannow and it could not find anything.

Answer:Creating new account yields: "User Profile Service service failed..."

Hello leftisthominid,

The tutorial below may be able to help with this error message. It's for Windows 8, but would be the same in Windows 10.

User Profile Service failed the sign-in - Fix in Windows 8

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Hello, I've searched the forum and read several threads on this topic "The user profile service service failed the logon". I went in and found the HYKEY stuff, found the SID stuff, but, I have like 6 SID's and only two of them have LONG numbers after them, which NONE have ".bak" or ".bk". Both numbers are the same, the top number has no caractor's at the end, the bottom number say's "CLASSES". Upon reviewing these SID's, there is NO INFORMATION on the RIGHT SIDE of the screen, is this bad? The account that is locked IS NOT the admin account.

My question is, the "fix" for this listed in another thread is the same fix? Even though i'm not seeing the same stuff on the screen? Or do I have another issue all together? I'm not a wiz bag with computer's, but not totally ignorant, I just don't want to be changing HYKEY's and what not, not knowing if I'm doing more damage then good!

Thanks in advance!

Answer:Another issue from a common problem, "The user profile service service failed the"

I am not sure if it is the same fix or not. Im not sure of what you looked at. The only thing that I know is that the suggestions in this fine tutorial has fixed the problem for many members
The User Profile Service failed the logon. User profile cannot be loaded.

If you follow this tutorial, do you still have the same problem? Does the explanation make it any clearer for you?

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I am trying to make additional user accounts on my laptop or desktop, but whenever I try to do it on either one I get the following message

"User Profile Service service failed to sign in / User profile cannot be loaded"

I can't find a Windows 10 fix for this. I tried sfc /scannow and it could not find anything.

Answer:Creating new account yields: "User Profile Service service failed..."

Hello leftisthominid,

The tutorial below may be able to help with this error message. It's for Windows 8, but would be the same in Windows 10.

User Profile Service failed the sign-in - Fix in Windows 8

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This PC is an HP Desktop model Pavilion 6520f with an AMD Athlon II x4 635 2.90 Ghz processor and 12 MB of memory. The PC is from about 2010 but the 1 T hardrive, memory ,added video card (NVIDIA) and power supply were upgraded about a year and a half ago before the installation of Windows 10. I performed a clean install of Windows 7 on the newer harddrive last summer and then upgraded to Windows 10 Home edition.

A few days ago I started experiencing random BSOD errors. This was a few days after the most recent Windows 10 system update.

I initially suspected that there was a simple system volume mismatch after the update so I scheduled a CHKDSK scan on the C: drive. It froze at 10% then crashed. I tried again with the same result. At this point the computer was booting normally and could be used for a while before any freezing or crashing.

I decided to run SFC. It froze at 50% then the computer crashed. I tried this a few times as well. Always stopped at 50% and then another Blue Screen crash.

Following some online advice, I tried to run DISM command (DISM /Online /Cleanup-image /Restore

It got to 29.2%, froze , then crashed. Now when I try to boot I only get the "preparing automatic repair" and then the keyboard select screen and I am stuck.

The keyboard and mouse inputs do not work, so there is no where to go. I tried switching to a wired keyboard and mouse but no luck.

Please help. I am at a loss as to where to go from here.

Also, I have many questions. I... Read more

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I can't log into my Dell.  I only have one user account, jmanzi.  When I ener password and click enter, I get an error saying
"The user profile service serice failed the logon.  User Profile cannot be loaded."
I tried logging into safe mode, but I don't know how to get the safe mode menu.  My dell is running Windows Vista 64 HOME edition. 
Please help

Answer:"The User Profile Service service failed the login, User Profile cannot be loaded

Hi JManzi,
Please run the diagnostics to check the hardware functionality. Here are the steps:

Restart the system and immediately start tapping the 'F12' key to enter the 'Boot Menu'.
Use the 'Down Arrow' key to highlight the 'Diagnostics' option. Press the 'Enter' key.
The diagnostics will begin. Please note the exact error message/code, if any appears on the screen.
You may also refer to the video on the link  for more information.

You may refer to the link for steps on how to navigate to safe mode in windows vista.
Once you are logged on to safe mode, log on to the administrator account. Please perform the steps given on this link
Hope this helps!
Keep me posted with the results. I’ll be glad to assist.

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rying to copy a user profile. The "Copy To" button is always grayed out, is there is a way to enable? machine its on the domain

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I have an XP machine which I only ever user myself (as in, there are no other users on the machine, no guest account, and it logs in without a password).

I'm trying to sort out my expansive and bloated Start Menu Programs list, but it seems that there are two separate lists. One for "Joe" (the main user account) and one for "all users", I guess because some programs give the option of installing for just one user or for everyone.

All of the programs show up in the Start Menu when I click on it, but when I go into Windows Explorer to try and sort them out, there are two separate folders;

C:\Documents and Settings\All Users\Start Menu\Programs
C:\Documents and Settings\Joe\Start Menu\Programs

I know I can move them around in these folders (ie; putting them in related groups, such as "system tools" etc), but can I move all of them from the main user to the "all users" folder, (or vice versa) without any problems?


Answer:[SOLVED] Merging &quot;user&quot; and &quot;all users&quot; start menu program lists

Yes, you can consolidate them all in one, or slit them up as desired.

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Relevance 83.64%

how can I change this?

Some background - this may not be the issue I need to solve at the end of the day:

I believe the location is causing crashes, since I blew up lots of Library registry values (in an attempt to remove them from the OS), and I think it defaults to the library page.

eg, 2shared - file upload and sharing
[edit: stupid editor auto href'd the text... bah]

crashes IE and Firefox (not Chrome for some reason... possibly because it uses its own code?) when I click the browse button (same for any "browse" button that spawns a native find-your-file thing).

It may be something else, but anyway...

edit: If I disable "Expand to Current Folder" in Win Explorer, the crash does not occur. So perhaps it is trying to expand to a folder that is broken?
I want to keep "Expand to Current Folder" on, though, as I like the feature.

Answer:Default "Browse for file" location in web browser "choose file" box

Hello Silmeria,

It may be best to do a system restore using a restore point (if available) dated before you blew up the registry to see if that may sort this for you. Afterwards, you could use the tutorial below instead to remove libraries without blowing up the registry like that.

Libraries Folder - Add or Remove from Navigation Pane

Hope this helps,

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User Profile could not be loaded.

I Can't log into my computer, I'm using my desktop but need to know how to fix this. I'm using a toshiba satellite a665-s5170 Laptop

I also don't have any other user accounts. I don't know how to reboot, I do know that there is a reboot partitioned into my HDD.

Answer:How to fix "The User Profile Service service failed the sign-in"

Hello Yanall, and welcome to Eight Forums.

User Profile Service failed the sign-in - Fix in Windows 8

You might also see if you may be able to do a system restore at boot using a restore point (if available) dated before this happened to hopefully fix this.

If that doesn't help or not possible, then you might see if the tutorial below for this error may. It's for Windows 7, but still applies to Windows 8. Be sure to do the "In Preparation" section first to hopefully be able to sign into Windows 8.

System Restore - How to Do in Windows 8

Here are the Windows 8 tutorials for the items in the tutorial above to help. Please ask any questions that you may have.

Built-in Administrator Account - Enable or Disable in Windows 8Safe Mode - Start Windows 8 inSystem Repair Disc - Create in Windows 8
Hope this helps,

1 more replies
Relevance 83.64%

When I try to login, I get the following error message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I am literally unable to use my HP Envy laptop, which is running Windows 10, because of this. I do not even know how to get into safe mode. Please--I need urgent help with this.

EDIT: Though I haven't found safe mode yet, I was able to access system diagnostics via Escape (while rebooting). I tried to do a system restore, but it said I had errors on my hard drive and made me check and fix those errors.

Next I tried Recovery Manager. But this just gives me a blue screen. Nothing comes up.

Answer:"The user profile service service failed the sign-in." Help!!

Method 1: Safe mode

Turn on your computer and repeatedly press the esc key until the Startup Menu opens. Begin a System Recovery by pressing F11. If prompted, select your keyboard layout. The Choose an option screen displays. Click Troubleshoot.
4. Click Advanced options.
5. Select Command Prompt to open the Command Prompt window. You might need to select your account and enter your password to continue.
After the command system prompt, enter the command for the safe mode option you want. Enter the information exactly.

The computer responds with The operation completed successfully when you have entered the command correctly.
Enable Safe Mode - Type:
bcdedit /set {default} safeboot minimal and press Enter. Enable Safe Mode with Networking - Type:
bcdedit /set {default} safeboot network and press Enter. Enable Safe Mode with Command Prompt - Type:
bcdedit /set {default} safeboot minimal and press Enter:
bcdedit /set {default} safebootalternateshell yes and press Enter.

7. Close the Command Prompt window by clicking the X in the upper right corner of the Command Prompt window.

The Choose an option screen displays. Select Continue and sign in to Windows with your account name and password.
Method 2: Restore point:

Now, do the steps 1,2,3,4 in method 1
This time, click System Restore.Choose the latest restore point you can find.Click next.
What does this do?
It restores your laptop to a previous time. %99 of your personal files will stay.
Note:... Read more

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Sometimes when I try to connect to a wifi network, i enter my username/password, it tries to connect for a while then I get the same popup asking me to enter my user credentials...again.
There is never any reason specified for why I am being asked to re-enter my user credentials.
This is extremely annoying. How can I troubleshoot this if Windows does not tell me why?
Event viewer shows no error messages either.
Is there any way to get Windows to tell me why I am being asked to re-enter my user credentials?

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Relevance 83.23%


I have newbie webmaster for a small E-store domain. We created 5 email addresses like
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected].

All this time, I was using HORDE webmail for accessing all the above email accounts. I was not comfortable with the user interface.

Then I came across this article, which explained that I can have outlook 2003 as a mail client. Just I have to create seperate profile for each email account.

Following are the steps it was detailed out in that article.

Step 1:
open Control panel.

Step 2:
Open Mail.

Step 3:
Show Profile will be displayed. Then click add for adding a new profile.
My problem is, show profile is not visible. Instead it is displaying email accounts. As per the article, why it is not showing up in my system.

I tried my level best to find "show profiles" but no.

Can anyone help me with this problem?

O/S: win XP with SP2
Outlook 2003

Answer:"show Profile" for adding a new profile is not visible in Outlook 2003

Hi maddy2007

Welcome to Tech Support Guy Forums!

In Microsoft Outlook:
Help > About Microsoft Office Outlook
Does it say: Microsoft Office Outlook 2003
Or does it have a different version listed?

The Outlook you are using appears to be an older version, maybe Outlook 2000?
Which is fine, as the mode can be changed from Internet Mail only to Corporate/Workgroup mode, where you can add Profiles.

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Srry i know this post is a bit old but i recently just got this problem i can access the internet fine but i cant access my network settings, user settings, or see the the properties of my pc. i tried running your solution Brink but the scannow showed

"Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Windows Resource Protection could not start the repair service.

i then ran sfc /verifyonly but got the same answer.

i then ran findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt. and the txt file came up blank.

idk wat to do rite now i am at my witts end.

Answer:Can't access "Network and Sharing Center" nor "User Accounts"

Hello Jayrrus, and welcome to Vista Forums.

I would recommend that you use Microsoft Standalone System Sweeper to scan your system with at boot to help make sure that your system is malware free first.

Afterwards, you might see if you may be able to do a system restore at boot using a restore point dated before you had these issues to see if that may be able to fix them.

Hope this helps,

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I'd like to assign a few select "domain users" to be local admin over their test machines which log into a domain. The test machines are Windows 7 64bit and the domain is Win2k8 R2. I have been searching around for the best way to do it but I've come up short on my search.

Anyone know off the top of their head?


Answer:Assigning "domain user" to "local admin" on select PCs

Create a new group in AD, for example, TestUsers
Add the required users to the group
Go round each machine and add the group as a member of local admins.

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I am going 'round & 'round with this issue. I log on as limited user account for security. However, when I am on that acct, I cannot copy files to the external HP drive - I have to switch over to the admin user account to do so. In order to use the limited account for this operation, I have read that you should disable simple file sharing, (on admin acct), then rt clik on the file u want to copy - this then opens a menu with security tab where you are supposed to be able to give full control to the limited acct for that file. My admin acct that brings up this menu has those boxes to check grayed out. Also, do you have to rt click and give full permission for any file that you want to copy? (once you have this all figured out) - Seems a bit cumbersome. Any ideas anyone?? Thanks.

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The control panel opens fine. I can access all items in the control panel
except "Network and sharing center" and the "User accounts" (I can't access this sections via the taskbar either).

What happens when I open one of the two items is I get a popup saying the

I used to be able to access these items. And one day, I just coulodn't anymore...

Anyone knows how to solve this? Thanks.

I'm using Vista Ultimate x64

Answer:Can't access "Network and Sharing Center" nor "User Accounts"

Hello Newbie,

See if running a sfc /scannow can find and fix bad system files that may be responsible for this.

Hope this helps,

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Ok, this is my third attempt, after re-booting and re-booting. This is my wife's Sony, abt. 3 years old, P4, WinXP HE, 512k ram. For a long time now it has been "temperamental". Among the latest is I can no longer "switch user" as normally. Clicking Start/log off/switch user does absolutely nothing now, it merely reverts to the former screen. Start/log off/log off does work, however.
And the shortcut that I used to use, the Win logo key +L now goes to "UNLOCK COMPUTER", a pop-up message that tells me the pc is in use and locked and only I (presumably as an administrator) with the proper password can now unlock it..
Problem: what the heck is the password?
We don't recall ever setting one.
Control+Alt+Delete does nothing here. Once at this screen, my only recourse is to reboot. ("Cancel" is greyed out. I think though that a few days ago it wasn't and I could cancel. Is that my faulty memory or is this thing getting worse?)

A side note: I did recently download and utilize a reg cleaner freeware "Regseeker" which I used to delete only several items it said were not used or broken links. (It also allegedly created a back-up before deletion, but darned if I can see where or how I can get them back!)
I also disabled, thanks to another tech "advice", several services via Control Panel/Administrative Tools/Services. However, that techie claims nothing I disabled in his list should affect this.

 ... Read more

Answer:Solved: "Switch User" no longer functions. "Password"?

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Just found out that most of ProgramData's cleared out too.
Yea, can't really restore that stuff. Didn't lose anything thanks to my ocd filing system.
Sigh....all nighter restoring my system, here I come.

So now, changing the focus, please enlighten me as to how this happened?
Why did folders appear inside my "oldwindows" that had ties back to my active user account?
Why did deleting folders inside "oldwindows", specifically "protected operating system files" affect the active ones in C:\Users?
Why did some apps that I've installed only on this new image have files and folders inside the old?

Does Windows read everywhere for files and such?
Does putting .old in folder names prevent this?

And how do All Users, Public, and Default User work?


Hi there, I messed up really really bad.

Long long long story short, I made the mistake of renaming my windows.old file to oldwindows, not to sure what I was thinking at the time.
Used "take ownership" to delete some of the old files like the system32 folder and others.
"Hide protected operating system files" was unchecked when I was deleting things.
(because of the above) Windows ended up reading/associating some files, folders, and services with the old user, I think.
My permissions got screwed up. Ended up with like 8 or 9 security permission profiles for some folders.

Not too big of a deal, didn't realize this at ... Read more

Answer:Restore "All User" and "Default User" profiles?

Deleting stuff from windows.old folder doesn't affect the current win7 installation! Are you sure you changed permissions on windows.old only (or files within)? Only deleted stuff in windows.old?

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Assume I have a (big) directory tree with top node D:\data\log\
Some but not all of the containing folders and files have ACL access permissions for an (outdated) user "aaa".
How can I replace in all the ACLs where this user appears the user by another user "bbb"?
I am a third user "ccc" which is member of the "Administrators" group.

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Relevance 81.59%

I just turned on my computer and attempted to log in as normal. A message came up saying "Windows could not locate local profile, creating temporary profile". All my settings (internet etc) have reverted to what looks like the factory settings and my files have all disappeared. I am the administrator, the other user account on my computer is perfectly normal (all files present etc). So far I have tried logging out and logging back in, and restarting the computer but nothing has changed.

I am running Windows XP (home edition), I don't have service pack 3 installed, my browser is Mozilla Firefox (also have but don't use IE7). I regularly run antivirus scans with AVG 7.5 free edition and the last scan was clear (at the weekend).

Thanks for any help!!!

Answer:"Could not locate local profile/creating temp. profile"

Look here.

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Hi all,
I recently created a new user account on a win 7 home premium machine before I'd had much experience with win 7 (but years with 2000 and xp).
Instead of users\Roger\ it created users\user which I now realise is not correct. (I didn't call my account "user", either, before you ask. )
Can I fix this without deleting the profile and starting again, as I've done hours of work since that little stuff up.
Thanks in advance,

Answer:Account "Roger" appears as "c:\users\user"

Roger I assuming you have tried change the account name in Control Panel??

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I login into Win 7 as user=peter. This user is member of group=Administrators.
Now when I create a new text file then the owner is automatically the group=Administrators.
Why not user "peter"?

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Relevance 81.59%

I have Windows XP Pro., sp3.

When you install a new program, what determines where it is listed: All Users>Start Menu>Programs or "user name">Start Menu>Programs?


Answer:What determines if a program is installed under "All Users" or "user name"?

Usually some of the programs give you an option to install it under your user name or for all users during the setup process. So say if I was installing (CVTae) a resume programming on a Windows XP computer it will after the installation process ask me if I want to install it as all users (so it will show up on the all users start menu so everyone can see it) or just for me. That's where you can decide for yourself where you want to install it.

'So usually it's the user's choice of where it's listed in most cases, but certainly not in all cases.

Hope that helps mate.

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So I have my entire hard drive backed up to an image file. I had to format and put a new hard drive in my machine. All is fine and dandy, but when I try to access my user's folder in "documents and settings" on the mounted "image" all I get is "access is denied" - anyone know how to fix this, or get around it?

Answer:Accessing a user's "documents and settings" when it's "protected"

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Hi All,

Is there an easy to "split" a 40 Gb user file area into ten 4 Gb "chunks", for the purpose of backing up onto ten DVDs? In other words, is there an easy way to copy a 40 Gb file area onto ten DVDs?

Operating System is Windows 7 Enterprise (64 bit).

Thank you for your time and help,
Best regards,

Answer:"Splitting" 40 Gb user file system into ten 4 Gb "chunks"

Perhaps if you save to a FAT32 formatted partition.
This is automatically done by image backup software such as Macrium and Acronis.

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Relevance 81.59%

I'm using my mother in law's old computer, which she donated when mine broke.

This computer has XP and she has long forgotten her password.

Stay with me.

There is no administrator screen. That is, I have no opportunity for administrator access.

First Screen: WINDOWS XP (is loading)
Second Screen: Please enter your password

I'm not familiar enough with XP to know how to bypass the password screen and gain administrator access.

I don't know who installed XP on her computer.
oh, ps - I pay in chocolate.

Answer:Bypass the User Profile in XP?

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Relevance 81.18%

I manage the Networks for several companies remotely and not all users are computer friendly enough to know both their username and password, only their Password. So, when doing maintenance and I log on to a PC as an administrator or other user I will often
get a call the next day that their "password is not working" because it is using the last logged on user, which this time is me.

Is it possible in any way to set either a default domain user, or set it to a most often logged on model instead of the current last user or the alternative of prompting for user name every time?


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Relevance 81.18%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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Hi folks.  This is after doing an upgrade from Server 2008 to Server 2008 R2 mind you.  Not sure if that matters.  

I was having problems with RDPing to my Win7 clients so I checked that remote desktop was enabled.  When doing so I saw that it informed me that I had to allow rdp access in the firewall which I know had been done before.  After looking around I realized that my network profile had been changed to "Public".  I also noticed that my active network shows as "unauthenticated".  What does this mean and how can I fix this?  How did this happen?  Thanks.

Answer:Network shows as "Unauthenticated"....Changed my network profile to "Public"

How many DCs are there in the domain?
I suggest that you remove the Windows 7 computer from the AD, and exit the Windows 7 computer from domain. Then, re-join the computer to the domain. How does it work now?
If the issue persists, please temporary disable the firewall on both computers. Also, please check if Network Location Awareness service is enabled on the server and Windows 7 computers.Arthur Xie - MSFT

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Relevance 79.95%

Windows7 64bit
Every time windows restarts it pauses at the Boot Manager console and I have to "Choose an operating system to start". The first option is a normal startup and the second is Windows (Recovered).

I've never had any issues which would warrant a Recovery prompt but i'm presented with this option each time windows restarts. Is there any way to bypass this console and/or clear this "recovered" option?

Answer:How to bypass Windows Boot Manager. Prompting for "Recovered" option

It sounds to me like you may have a problem with your boot mgr. I do not get this. I would boot with a start up or recovery disk and get to the C: prompt and enter:

bootrec/ fixmbr
bootrec/ fixboot

remove the disk and reboot. You should be fine.

Bootmgr is missing - Fix

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Relevance 79.95%

I cannot open User Accounts in Control Panel, I keep getting ...

Microsoft (R) HTML Application host has encountered a problem and needs to close.

Anyone with a fix? . My appreciations in advance!

Answer:"User Accounts" in Control panel wont Open-Error is "Html application Host Error"

Do you have a recovery restore install disc or partition?
You can try doing a repair or system file check...
Scan For Missing/Corrupt System Files...

Windows XP comes with a wonderful tool called System File Checker (SFC)
Itscans and verifies the versions of all protected system files after you restart your computer...
To Do This:
Click Start menu, and then click the Run icon.
In the small box that Opens, type the three letters: cmd then click the OK button.
In the command prompt window that just opened (a black background and white text), type the following command:
SFC /scannow
And then click OK
You must be logged on as a member of the Administrators group to run SFC..
You will need your Windows XP CD during this procedure if SFC needs to get an original file. Please remember that Windows XP can have multiple instances of a .DLL file and remember which version is for which program.
I have been asked if it is possible to have a "progress meter" show when SFC runs... This is the registry hack you need. PLEASE do not go messing with your registry if you do NOT know what you are doing!
System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Name: SFCShowProgress
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)

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I have a USB copy of Windows 7 Ultimate and an HP Envy 17 Laptop and I would like to perform a clean install, wipe the whole drive and start fresh. When I get to the windows setup screen I keep getting the infamous "You have missing drivers, files, etc. on your computer. Please insert another form a media containing these files." error. Is their any way I may be able to bypass this and go straight to the format hard drive screen? I have all the drivers on an external hard drive, but only as executables directly downloaded from HP, but windows setup doesn't recognize them.

Answer:How do I bypass "missing drivers" error during 7 Ultimate USB install?

Start over with Steps 1 and 2 in Clean Reinstall - Factory OEM Windows 7 as your installer is bad.

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Relevance 79.95%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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Hi guys -

Have read the response to my first post, and agree that I should do "first steps" and get you a scan.

One problem -

really sorry to be such an idiot, but please tell me how I can get to the download tools that "first steps" wants me to use to run scans. Is there an email-able version of them? Should I try to download them to a working computer and then email them to the infected computer (which can still access email, but can't get to any other websites).

thanks =


Answer:Please suggest ways to download the "first steps" tools that bypass the frozen browse

Hello and Welcome to TSF. Sorry you are having trouble.

Download the tools to a USB drive on another computer, transfer them to your desktop, run the tools, transfer the logs back here, and post/attach the logs in a new thread.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.


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I have setup AD at home and created a new user.
What i would like to do is copy all my settings and everything from my local profile to my domain profile.

How do i do this?

Answer:Copy a user profile" Local --> Domain

USMT should be able to do this. I haven't used it much, but if you google 'USMT local to domain' you'll probably find the correct command line options.

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Relevance 79.95%

Running current version of Win 7. Tried to sign on and got 'user profile service failed..." I have external drive with backups including system image. Can I go back to this? How do I connect usb drive to laptop?

Answer:Restore from 'user profile service failed..."

Hello Paul,

The tutorial below may be able to help with this user profile error.

User Profile Service failed the logon. User profile cannot be loaded.

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Relevance 79.54%

first I have do have power to the computer; the motherboard led power light is on.When I press the "power on" button, NOTHING happens.  I'm thinking that the switch is bad.  There have several occasions where the computer would go to "stand by" and it would not turn  back on.   I would have to unplug the computer and then turn it back on.  Everything was working fine up though when it booted back up.Is there a way to bypass the power switch to turn on the computer?

Answer:computer doesn't turn on - bypass "on" switch?

For testing purposes yes, you just short (connect) the two pins for the power switch together (temporarily). Best easy way is to use a metal flat headed screw driver and place it on the two pins for a second or two.

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My daughter has put a "personal folder password" on her outlook 2003. is there a way to bypass the password and get into outlook?? please help.

Answer:need tech help to bypass "personal folder" password

Does your daughter have a rabbit named Bugsy ? Problem solved.If not,this might work

2 more replies
Relevance 79.54%

Is there any way to avoid/ bypass "File Download Dialoge Box" in IE8? Actually I have a website hosted on Windows Server at local intranet having power point slide shows (.ppsx). Clients (having Windows 7 with IE8) accessing those
slide shows come across File Download prompt. There is requirement to avoid/ bypass that open/ save file popup. Please guide me to do the needful.
It is pertinent to mention that I had tried all the possible ways available at internet through google/ bing. Those inclues (but not limited to) 
- Customising IE Internet Options -> Security Settings 
- Adjusting IE Advanced Settings
- Registry Editing
- Group Policy Settings
None of these settings work at all. So please dont waste your time suggesting above stated solutions. This must be something out-of-box solution through breaking the ground.
Waiting to read from someone very genius please. 

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Relevance 79.54%

I have a software here that like to phone home every so often. Before you say anything, this is a licensed software that has been paid for.

Uing tcpview (from sysinternal), I found the software is calling home. I just do not like the fact that it needs to call home now and then and I do not know what data (if any) is passed on to the vendor.

so I added the domain to my hosts file. This is the entry I created:

If I view using a browser, I get an error message which is correct since I do not have a webserver running in localhost.

BUT it seems the offending program is still able to call home. Somehow it is able to bypass my hosts file. In TcpView, the program is using the domain to call home and not its IP.

any ideas (other than install a firewall and blocking the offending domain) on how to prevent the program from calling home?

thank you very much

Answer:can programs bypass Windows' "hosts" file?

do you know for sure thats its trying to resolve by domain name, or that its trying by IP and tcpview is simply displaying the resolved domain name?

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How can I hide the Win8 "Start" screen ?.

Presently at boot, 4 steps to get to desktop ...
1. Time and date screen > Left click
2. Login .. more clicking
3. Start screen
4. Desktop jumbo icon > left click

... Desktop at last

Dell Laptop
no touch screen
Win 8 x64

Answer:Open Win 8 in desktop, bypass "Start" screen ?

Create a new task to run at startup.
Namely explorer.exe
Use Task Scheduler:

2 more replies