Computer Support Forum

Hard Disc Problem(s)? or worse?

Question: Hard Disc Problem(s)? or worse?

Sorry in advance if this has come up hundreds of times before, The computer could turn off at any minute for all I know (It has blue lines all over and the resolution is really out) :/

So the problem is, I started getting a message which read: Hard Disc S.M.A.R.T. Status BAD backup and replace; It allowed you to press F1 in order to start the computer normally which has been fine for about a week or so, (I'm really stupid for ignoring this warning I know).

I restarted the computer when it froze and then it froze again...but this time it blue screened saying the file nv4_disp is causing the problem, to which I have no idea what this file is.

I left it for an hour and it has come back on, I started it up in normal mode and the blue lines and the bad resolution as mentioned above are here but I am obviously able to access the internet fine.

Hope this helps you lot to work out what is wrong (hope it isn't too hard to fix)
Thanks, James.

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Preferred Solution: Hard Disc Problem(s)? or worse?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Hard Disc Problem(s)? or worse?

SMART is a part of the bios on the motherboard that tells you the integrity of the Hard Drive. It is telling you that the HDD is about to fail and to back up the data on the drive as soon as possible, because you are going to have a failure any minute. You will need to purchase a new HDD and reinstall everything.

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This is mainly a technical question. I know that running a mounted ISO file is better in some ways than running off a disc- simulated disc read times are much faster off a HDD than through a disc even with a good DVD drive and you don't have to worry about a surface scratch causing read issues. But I'm wondering, is running an ISO really an advantage compared to an actual disc? Am I right in assuming that this puts more wear on the HDD itself?

I honestly tried to answer this via google, but all I got were a few sites arguing over stuff like FMV playback, nothing in regards to which is more stressful for hardware.

Answer:ISO vs actual disc - which is worse on the hardware?

This seems to indicate that activity level is not a problem:

A 2007 study published by Google suggested very little correlation between failure rates and either high temperature or activity level. Indeed, the Google study indicated that "lower temperatures are associated with higher failure rates". Hard drives with S.M.A.R.T.-reported average temperatures below 27 ?C (81 ?F) had higher failure rates than hard drives with the highest reported average temperature of 50 ?C (122 ?F), failure rates at least twice as high as the optimum S.M.A.R.T.-reported temperature range of 36 ?C (97 ?F) to 47 ?C (117 ?F).[12] The correlation between manufacturer/model and failure rate was relatively strong. Statistics in this matter are kept highly secret by most entities ? Google did not relate manufacturers' names with failure rates,[12] though they have since revealed that they use Hitachi Deskstar drives in some of their servers.[13]

Hard disk drive failure - Wikipedia, the free encyclopedia

Or you can read the PDF of that 2007 study:
See page 2 for the statement that activity is not an issue.

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Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.

At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.


Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly

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Hi,one of my HD's which is a 20gb slave drive, registers at the bios screen, but i cannot see it in window explorer? it can be seen in  admin tools > computer management > storage, on on disc 1 - only it doesnt seem to specify a file system? so when i assign it a drive letter, when i go to WinExplorer this time, i see the new assigned drive - only it says that this drive is not formatted? i really hope someone can help!all advice most welcome!

Answer:Serious Hard Disc Problem

format it.....and take no notice of the splash screen that will appear....

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i've this old secondary hard disc for years to store all my files !!!
then i found some error message pop up before it goes into window which says " checking disc for consistency !! "

so now i tried to transfer all those files to another hard disc !!!
but it just wont work !!!! it just kept showing disc error message !!!!
but i can still access to those files !!!!! just the problem of transfering !!!!
so someone pls ,,,, tell me what to do !!!!!
and i'll be appreciate so much !!!!!! thanks !!!!!

i'm such a pc dunce !!!!! i dun even know how to do reformat !!!!
so i really need some help !!!!!!

Answer:having problem with hard disc , someone pls help !!!

Do this: from the desktop go to >Start>Run and then type in cmd. That will take you to the command promt. When you get there C: type in chkdsk D: /p this wll make XP see if it can fix the files on your disk. Then try Chkdsk D: /r and try to repair the bad sectors. Let me know what happens. Here is some reading material for you:

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Question: Hard disc problem

Hi, All ! Its me again!! I know I use a lot of words when I write but I like to give back-up info to help direct you efficiently towards the core question/problem - so here we go.......
I have recently been using a Sata/usb to transfer files from my old tower 90Gb disc to my new HP Compaq 610 lap-top with some reasonable success. Then suddenly right in the middle of the last session everything disappeared off the screen and since then I have been unable to re-establish contact with the disc. There ARE some difficulties with the disc I know (including an intermittently dysfunctioning drive motor) and after many attempts (inclding using other computers and sata/usb's), have now given up hope of trying to recover my files by "conventional" means. My well-trusted local techies have been unable to help and in desperation I have come up with an idea:-

I happen to have another useless 90 GB disc but with a functioning drive motor and I wondered whether it is physically or theoretically possible to disassemble the faulty hard disc unit, remove the disc assembly and "transplant" it into the functioning assembly - can anyone out there suggest whether this is in fact a viable suggestion and solution?


Answer:Hard disc problem

yes but never done it myself

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Question: Hard Disc Problem

I am based at Indore India ; My service provider has installed new Hard Disk having following specs : Western Digital Hard Disk 40 GB ; Model WD400BB-OODKAO ;S No WMASL4214877 . This Hard disk was installed on my above referred Computer in 2nd fortnight of Jan 05 and has given way in 1st fortnight of this month after merely working of less than 9 calender months . The system , on an average, is being used 25 hours a week . Incidentally , the CD installed earlier in yet another computer P-200 was in second fortnight of Dec 03 which gave way in Jan 04 .I would like to know [a] if both the Hard Disks given to me by my service provider is original ? and what is the normal price for the Hard disc of this type , model . Thanks and look forward to receiving your reply as early as possible .

Answer:Hard Disc Problem

When you mean service you mean an isp.....or the person that supplied you with the pc? sounds like an old pc supplied.......

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Hi, please could some body help me, i have a Toshiba satellite p200-1jv laptop model no:pspb6e-18f028en, now on the hard disc vista(c)where my programmes and music, movies and so on are stored it states there is 93.1gb of storage space, well the other day it popped up and told me the disc space is nearly full ???? and only about 135mb of space left, so i went in and removed some old stuff that i no longer use, music, movies and some programmes and so on, it then showed after this i freed up about 7gb, anyway the next day it showed up as nearly full again ???? i clicked my computer then double clicked the hard disc it showed several folders each storing variuos things when i totaled up the amount of space these folders and stored programmes were using it worked out at about 23gb, now by my reckoning 23gb deducted from 93gb should leave me 70gb free space but it's now showing about 500mb ??? i've done a defrag and disc clean up plus compress disc space when part way through this it showed about 7.4gb free and as the process went on it showed about 6gb free aaaagh, so is there any one that can shead a some light on what is happening ??? please.Thanks in advanceSteve.

Answer:problem with hard disc

This will show what is taking up all the space on your driveclick here

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Hi.Me again.I run a Mesh Matrix 3000+ NY on an AMD Athlon T 64 3500+ Processor with 1024 Mb RAM and a 250GB hard rive. It has a 128 Mb nVIDIA GeForce 6600 LE graphics card an an Acer 1916W 19 inch wide screen monitor.This morning I had a serious systems crash. I tried to do a restore using a backup done with Acronis True Home 10, but the program simply froze and appeared not to work.I therefore decided to do a reinstall from the Mesh recovery disc.Having reinstalled and updated a number of programs I received a message to the effect I was low on disc space. Checking on My Computer I found the C Drive labelled RECOVERY (C:) and showing 4.14 GB of used space and only 260 MB of free space. The disc is a Maxtor 6L250S0. Something awful has happened, obviously. And I've no idea how to proceed. Help would be appreciated.

Answer:Serious Hard Disc Problem

My computer - right click - Manage - Storage - diskmanagement.What can you see under the heading Volumes?

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Dear Lenovo,
My T60 about four days ago has been ruined by a virus (spyware?) from, and since then I can not acces the hard disc. I can't boot the laptop and I have been used tools software such as chkdsk but still not working.
Please tell me how to solve this problem or please inform me where to find  lenovo authorised service centre in Jakarta, Indonesia for my T60.
Best Regards,
SatyagrahaModerator Note; potentially dangerous link edited Message Edited by andyP on 05-15-2008 09:53 AM

Answer:T60 hard disc problem

There are a few methods:Restore your system using the recovery partition (I am unsure if you would lose any data on the existing drive - it is most likely you will)Do a repair install of Windows if you have a Windows XP CD available (I do not know if Vista has this function)Remove the hard drive from the computer, and plug it into a computer that has an antivirus already installed, using a laptop IDE to USB adapter if you have access to oneLook online to see if you can find more information about how to manually remove the virus - I have been unable to find that particular virus name - are you sure that is the virus you have?It is likely your hard drive did not die, the virus just prevented your system from booting properly. 

T61_Wide | Model No. 7662 - CTOCore 2 Duo T7250 | 2GB OCZ DDR2-80082566MM Gigabit | 4965AGN Centrino Pro

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Question: Hard disc problem

I need help with this..I booted up my xp this morning and on boot up got this error

(primary master hard disc S.M.A.R.T. status bad. Warning: backup your data and replace your hard disc drive.)

Now does this mean its bad and I need to replace it, or could something else be causing this.I have noticed lately when playing games or watching videos that the game is real laggish or it shutters alote.
If I do have to replace my hard drive then can this be done without windows xp cd as it came already installed with no cd..
Any advice and help would be appreciated..Thanks ..Greg Hedge

Here is my operating system...

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name YOUR-US67PI6LUV
System Manufacturer HP Pavilion 05
System Model P9853A-ABA 763N
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2523 Mhz
BIOS Version/Date Phoenix Technologies, LTD VG31313, 9/11/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name YOUR-US67PI6LUV\Owner
Time Zone Central Daylight Time
Total Physical Memory 1,536.00 MB
Available Physical Memory 887.75 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.02 GB
Page File C:\pagefile.sys

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iv installed a 320gb sata hard drive, but windows xp doesnt recognise hard drives bigger than 127gb. i then installed servise pack 2 and it detected the rest of the hard drive............but now i cant create a new partition in the original 127bg.

iv also intalled partition magic 7...and it still wont create a partition.

what can i do...

Answer:sata hard disc problem

Create your thread in the proper area
Do not create multiple threads for one subject
Read :Accessing More Than 137gb On Large Hard Disks (read)


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Help!!! My hdd is giving problem to start pc. When i wants to start my pc ; monitors display show the massage " drive read errior   press alt+ctrl+del." Or the boot manager is missing. But when i remove hdd and press normally on its motor & connect; it starts. Please help me.

Answer:hard disc/ harddrive problem

Press normally on its motor? What does this mean?

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since i got the broad band in i seem to have lost a lot of hard disc space.i have been using a div x converter prog called video dvd maker and i think it might be storing converted files somewhere on my hard drive.i only have 40 gig so how can i find whats hogging my there any progs to do this,i was down to 7 gig at one stage and found some downloaded films and deleted them.i am back to 15 gig but should have about 25 any using xp home and sp2

Answer:hard disc space problem help

click here may help.

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Hello All, I am facing a difficulty with partitioning my C drive. It is not being shrinked below 350 GB. I am attaching two screenshots of my PC. Let me know what I am doing wrong.

Answer:Hard Disc Partition problem.

Hi, Have you tried turning off system restore and the Page file before shrinking the existing partition - you usually get this issue with unmovable files. Regards, DP-K

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First of all i would like to thanks anyone can involve and tell me
some good intructions how to avoid this disaster,read my story .

I bought a new never open Western Digital hard disc 250Gb
I format him in NTFS 1 partition.It seems to work perfect.
Then i decide to move some music files from my older hard disc(120GB size) about 100Gb music files.
So i transfer the complete music files to my new 250Gb hard disc.After i make i good compare of the files folders etc i see that was excactly the same just in case i made something wrong.Everything works fine.I even check the music files in the new hard drive and they work just fine.So i decided to delete the files from the older hard drive (120 Gb) to make some space

I close the pc and i went to sleep the morning i wake up i open again the pc
and when i try to reach my new hard drive(250Gb) i get a msg.

"disc not fomated do you want to formatted now"

I was tottaly freak out cause i have there about 100Gb of important music for me and i dont have even made a back up.

This msg is there everytime i try to reach and explore the hard drive.I can do anything about it.What you advice me to do.Plz HELP!!!!

its very important files for me

Kind regards

Answer:Major Hard Disc Problem

You could install your old drive alone and install the OS to it. Then install the new drive as the d drive and see if it can be accessed that way.

If you have access to another computer, you could also try downloading Knoppix from This is an ISO file used to make a bootable CD. Burn the CD and boot it. If the drive is working at all, Knoppix should be able to see it and read it. You can then use the Knoppix Samba Network Neighborhood to copy the data to a different computer.

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I have 6 hard drives C,G,H,I,J,Z.

When I restarted my computer the "I" drive has disappeared. I tried to do restore system to get it back but got the message that the "I" drive has been turned off or removed.

How do I turn it back on or unremove it? Please somebody help me to get this "I" drive back.


Answer:Hard disc Drive problem

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I've just tried to boot up my PC and as the XP loading screen came up the hard drive started to make a quiet scratching sort of noise, then i got a BSOD and the pc just restarted itself! And it just keeps going round and round rebooting and then blue screening as the XP load screen comes on.
I've tried to boot in safe mode but it just won't do it for some reason!

I'm worried it might be a failed hard drive, like firmware corruption or even the mechanics of the drive itself.

HAS ANYONE EXPERIENCED THIS BEFORE? It might be something else for all i know, but i dont know what. I need to fix it!! Its been blue screening a few times over the past month or two but i never found out why.

I would really appreciate any help! Thanks in advance.

Answer:Hard Disc Drive Problem.. help!


Yes sadly if its a metallic type scratchy noise then the HDD maybe dying, do you have another PC to try the drive in, maybe set as a slave to the main drive and see if your can access it?

Whats the BSOD code in full?

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Having replaced a faulty 80GB hard drive from my cousin?s computer I have been trying to recover lost files for him (No he didn?t back them up) using ?Media Recovery? but all the 50.000 files recovered are all small 2kish thumbnails not the files in their original form . Is there any software which will recover his lost files or are they lost for everAny advice would be much appreciated

Answer:Hard disc file recovery problem

...chance of recovery with here

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Im suddenly getting a window that says that "Windows detected a hard disc problem". then is instructing me to do a backup right away, which im doing right now.
my acer laptop, running wondows 7 is less than a year old, so my question is could this detection of a problem be a misread? is there a test or a fix? i checked the drive for errors twice and nothing came up. is there something i can check to verify this before i call 911 and scream?

Answer:Solved: Hard Disc problem detection

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I have a Dell inspiron MXC061 Every time I turn on my laptop it,s boots up okay then the message about the hard disc appears? I checked the available space I have and only half is used there should be plenty of space right? Why does this window keep appearing? I bought the laptop in 2008. The help place that tells me what kind of laptop I have says a I have a DuoCPU and 32bit OS also [email protected] 1.73GHz 1.73 GHz. Help is it crashing! Or can I do something to fix it? Thanks

Answer:Windows detected a hard disc problem?

You don't say what the message is. If it is low disk space, try reading this, using something like Ccleaner regularly will help. A thank you would be nice, if I have helped.

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I'm trying to connect Maxtor Basic 1 Tb external HDD to my laptop. I'm able to view the device under Computer Management->Storage->Disc Management. But, when i try to open it, the message i get is "Access is denied". Let me inform that the laptop i'm using is the one issued to me by my office. I wonder if there is some security setting that i'm not able to identify. The HDD is working fine on other laptops and desktops.

Someone help please!!

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Yo, ok I need help with 3 things:

#1 Right, a few month ago i somehow totally screwed up my taskmanager, I somehow pulled the top bars somewhere where well, they're just not there anymore if u get me lol.
When I start up taskmanager, all I see is the proccesses windows, I cant see the very top blue bar with "Task Manager" and minimize, resize & close bottons, and I can't see the applications, processes, performance, users, ect. tab. Luckily I don't really need those tabs, but still.

#2 Right, every time I use scandisc, and check auto fix errors, it says "scandisc needs exclusive access to windows files which can only by gained by restarting, would u like to scedule (i'm not good on spelling) scandisc for next time windows starts?" If I click yes, and restart, nothing happens. If I restart, and manually retry it, it just says the same thing. I tried closing all the program and even doing it in safe mode, no luck. I use NTFS is that will help.

#3 I know my hard disc is a 20 GB one, however the capacity only says it's 17. something GB. I remember reading something about this happening due to lost clusters or something, but anyway I run defrag & scandisc weekly, so if some1 could shine some light on why this is happening, i'd be pleased.

Any suggestions will help, thanks!

My system: 1.2ghz celeron, 256 SDRAM, 20 GB hard drive, very old intel 85815 (or so) 32mb graphics crad. PC-cillin 2k3 updated, system free of virus... Read more

Answer:scandisc & taskmanager problem + hard disc

for the task manager, double click anywhere in the window, and it should return to normal

as for the scandisk problem, i dont know

for the third problem, my 80gb hdd is actually 78 gb

thats a marketing trick

80GB is actually 80X1024 = 81920MB
but the HDD is actually 80000MB
80000 / 1024 = 78GB!!!
which is 78GB!!!!

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I am using windows vista , and I think I have a problem in the hard disc storage ! my C: partition capacity is 146 GB and it's almost full ! , I opened C: and looked at all the folders and files, I don't think they exceed a 30 GB ! i.e there's more than 100 GB wasted I don't know where ?

Any suggestions ?


Answer:Solved: Hard disc capacity problem !

try treesize free and see where it's all stored at.

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Hi there...i was using my laptop on power with my verbatim 1 tb external hard disc connected suddenly i lost power and had a shutdown... later when i restarted my laptop i started getting the messages from windows to format the hard disc in order to use it...i can see and hear motion and sound within the hard disc is normal as it used to be....Desperate times for me guys please help

Answer:Severe problem with my external hard disc

Uhm, use this software >> Seagate File Recovery. if it didn't detect it use ReclaiMe but it scans slower.. (sadly I don't have a copy of the latest version) You can search for it on the web.

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I have a laptop from Dell, an Inspiron 2650GT. The problem is the computer is infected with viruses and I wish to reformat the hard disc to clear it out completely. Unfortunately the Key code for the copy of Windows XP has gone missing. I have talked to Dell who say they cannot help, in spite of my having the original invoice with all the reference numbers. When I try to format C 'format C:/' nothing happens. Anybody out there come across this and have a solution.Thanks in advance.josh

Answer:format hard disc problem. No Windows key code.

Run Belarc Advisor.

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Ok well someone I live with went on a rampage and felt like throwing my desktop around. Anyways, when I go to boot it up and use the Boot disc (XP Home Edition) It goes through but says it can't find the hard drive. Can someone please tell me how to fix this. I know how to open the case of my computer and everything.

All help appreciated

Answer:Solved: Booting Computer Hard Disc Problem

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Problem To Install Win 98/me In Seagate Sata Hard Disc :-
I Have A Seagate Sata Hard Disc ( 80 Gb ) .when I Install Windows '98 Or Windows Me , In The Middle Of Installation An Error Ocured.a Blue Screen Shows An This........
"your Multi Function Device (standard Dual Pci Ide Controler ) Has Some Child Devices Using 32 Bit Drivers And Others Using Compatibility Mode Drivers.this Configaration Is Not Supported , So Your Computer Has Been Halted To Prevent Corruption.
After You Restart Your Computer , Windows Will Use Compatibility Mode Drivers For Each Child Device Attached To This Multi-function Device. If You Want To Use 32 Bit Drivers You May Be Able To Obtain An Updater Driver For The Device That Caused The Problem By Contacting Your Hardware Manufracturer , Or Youcan Disable The Device.
Press Any Key To Continue………………….
System Halted…………. "
When Install Is Finished , I Found There Is No Cd Rom/ Cd Writer Drive In "my Computer " Page.but When I Install Windows Xp ,than All Problems Are Solved. Also In The Middle Of Installation No Message Is Shown.

If Any Friend Solve My Problem ???? So Please Solve My Problem.
I Am Waiting.

Answer:Problem To Install Win 98/me In Seagate Sata Hard Disc

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I'm trying to load an ADVANT(ABB) station for my distributed control system(DCS) from ABB, in this process i am trying to load ADVANT software in a seagate make HDD which is to be done in a HP-515 series industrial grade machine. but when i'm trying to load the drive from a CD-ROM drive the process should start with loading HP-UNIX first then subsequently all ADVANT software have to be loaded.But It gets stucked up in a step where the system message is like.."querying disc device 2/0/1.6.0...".please help me.The hard disc is a new one. it's seagate make and the model no. is "ST34371N".

Answer:Problem in loading HP-UX in seagate make hard disc.

Was the drive formatted ? ?Some ship from the factory un-formatted...You can also DLoad and run the SeaTools diagnostics on it available Free at their site.

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Hi everyone, I'm new.

Anyway, the situation's this: I've got a one year plus oldish laptop (Alienware M15x), and have been running into some problems.

The first was a couple weeks back, when I played Dead Island. The screen would frequently have a problem when red specks would outline everything, and then go into total screen whiteout. I discovered I could fix the problem by pressing down on the bottom left side of my computer (roughly where the hard drive is. The GPU is in the top right. Or top left. Either way, wrong area for it to be a GPU problem?). At the time, I didn't have any issues with other games at all.

Then, more recently (past two days), my computer has been freezing up completely whenever I play any games. A few minutes in, and the computer freezes completely. No recourse but to press the power button 'til it shuts down. I did some diagnosis, and called into Dell tech support. They said it was a hard drive error, based on the computer self diagnosis.

Now, here's the odd thing: my computer works perfectly fine for surfing the net and even memory and processor intensive stuff (I tested this rather amateurishly by playing a flsh tower defense game. I was bored and frustrated.) But any standalone or Steam game, and it freezes up a few minutes in. Can't even get a minidump file, since it doesn't BSOD.

So, they're sending people down to replace the hard drive tomorrow.

Now, that there is a hard drive error, I don... Read more

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hi every one

i'm sorry if my topic is not in the wright department

and sorry again

my Problem is

i have tow hard disc and need ti instal 2 windows copy
in ech one of them
but the big problem is

i want when the pc startup founde in bios screen
2 choice
1st : xp
2nd : 7
and choose what i want to log in

this problem is making me soooooo crazy for 3 days and
finally i found a solution for it
but it is so poor
i remove one hard disc and instal the windows
and did the same for the second hard disc

but cause Moore time and hard to start my work
soo plzzzzzz
i just need someone help me and be Patient with me


Answer:install windows 7 in hard disc and XP in another hard disc in same pc

See this tutorial for how to setup a dual boot environment with Windows 7 and XP. It covers both methods, XP installed first or Windows 7 installed first.

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I have new as in 4 month old L650 satellite this message from microsoft windows keeps popping up."Windows detected a hard disk problem,back up your files immediately to prevent information loss..etc " do i have a bum hard drive or is this a error?
have the recover media discs and does this mean I have to reformat the HDD and start again.!

Answer:Satellite L650 - Windows detected a hard disc problem

I'm getting the same message but my recovery disks aren't working either? My Laptop is 14months old, it must be a fault, I'll be reluctant to purchase a replacement HDD if this is the expected lifespan.

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I'm getting that error message when I boot up my computer.

Fortunately I have another hard drive on the same machine with an OS, so I can load it up on that one.

The interesting thing is that I have two partitions of the screwed up hard drive, and one of them works perfectly. I can scan it for errors, access the files, and do everything with it. However, when I try to open the other partition while loaded up on the working HDD, it takes like 5 minutes and then it gives me an error.

Is there anything I can do to fix this short of throwing it in the trash?

I'm using a western digital hard drive, but i'm not sure how to find out the specifics.

If you need any more information feel free to ask.

Answer:Hard drive problem: Disc read error, ctrl+alt+delete to restart

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Hi all,

Got a weird one. At least, weird because I can't pin down the cause. At random intervals, probably no more often than once a day, maybe less, the hard drive starts getting hammered to the point that the light never goes out (hardly even flickers) and the computer becomes very unresponsive. This keeps up for about 10 minutes and then stops.

Compaq Presario M2000 series (M2045AP)
Celeron 1.3Ghz
Windows XP SP3
512mb RAM
Avira Personal

It's not defragging, running a virus scan, updating security software, running Windows updates, running the Indexing Service. I also don't think there's any malware on here. The virus scan was run earlier today and the update occurred an hour before tonight's episode. Windows updates are set to notify but not download. Indexing Service is turned off. (I hope! Anywhere but Search that I need to deal with it?) No other security software on here does automatic updates. Firefox wasn't updating.

Using Task Manager and looking at CPU and memory, nothing much is happening. Add I/O columns and we start to see some action. Having only seen this happen three times when I was sure nothing should be happening, and not having had the Task Manager open the first time (so unresponsive I couldn't open it but you can pop it up from the System Tray), I'm guessing which processes are likely to be involved each time - probably these:
avguard.e... Read more

Answer:Hard drive hammered - computer becomes worse than sluggish

Greetings, chookers...

How about Event Viewer? You might try checking the event logs at or near the start of the hammering...

Also, have you noticed the same symptoms in Safe Mode?

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I think I may have found an answer to my boot problem. After reading the tutorial on system image restore I saw this statement.

"You can fool it into thinking that simply by marking the 7 partition as active.

May be as well to make it a "secondary" system partition , by copying across the relevant files - in case you forget to hand the active flag back"

How would I be able to make my "C" WIN7 drive my system drive instead of my "D" Vista drive. Right now my "D" Vista is my system drive.
Or, can I have two system drives at the same time? Remember these are on TWO SEPERATE hard drives.

Answer:How to make a hard disc a system disc

First make sure you are set to see hidden and protected files in Windows Explorer.

Copy bootmgr file from D: to C:
Copy boot folder from D: to C: and tell it to skip over copying bcd and bcd.log when it prompts.

Run this command from an elevated command prompt. You may copy and paste into it. Hit enter.

bcdedit /export C:\boot\bcd

Reboot into bios and change the primary boot device to be your C: drive.

Boot to Windows and make sure C: is now the system drive. If so, you may delete the boot folder and bootmgr file on D:

If you want two "system drives" so in case one fails you'll be able to boot from the other, don't delete anything and use bios to change drives in this instance.

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Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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Hi hp here's my story .. I buy my laptop and after 3 months I got this issue hard disk not found try everithing I read in this forum didn't help so I take it to the place I buy it with my warranty place call public in Greece so they send it to hp and after a long month for hard disk replace I got it,today after a month it do it again same problem and make me believe what it the same disc just fixed .. ! Thank you for that . I wanted to throw it from my balcony (5th) floor for not let me work normally once again and I just knew that a replace from you hp will take for ever again and you will just put same disc in it so before I make a move to buy new normal laptop .. I decided to open it my self and you know what ? It take me more time to walk to store and choose one hard disc that to place it in my laptop .work fine so thank you for your so good suport fron eatch way I lose the warranty but really don't care as I will make not other purchase from you after many of years I trusted hp .. ! That's all

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When I set the power option on my pc to have the monitor turn off after so many minutes it does not work. What I mean is that the monitor goes black for one second then comes back on. This problem just started a few days ago. I posted a thread on another forum and someone suggested I run msconfig and inspect the startup tab to see if there was something in there that might be causing the problem. I saw three things in there that I had uninstalled ... nero, incd, and sagetv. I cleared the checkboxes for those three then clicked okay. That is when things started going really bad. I immediately got an error message saying that I may need administrator privelages to make the changes. I am the admin on this computer, I have been since I installed XP. When I clicked okay on that box I was prompted to restart the computer which I did. When it rebooted I then got a message that said major hardware changes had taken place since the last time XP was started and that I had to reactivate XP. No hardware changes were made at all so this totally baffles me. I still can't make changes in msconfig and I am being reminded about every 5 minutes that I need to reactivate XP. I know this was a long winded post but I wanted to be sure and get as much info in there as I could. If you have any suggestions or questions I would love to hear them.

Answer:Power options problem leads to administrator problem and worse

Your computer--brand name and model, please. Your version of XP--home or pro, sp1 or 2, OEM installed or retail?

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Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner: you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.

The [H]orde needs You!

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I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!


Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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first off, im not the most computer illeterate but i know some stuff so plz bare with me.

i keep getting the blue screen of death probably about an hour into my computer startup. doesnt matter what im doing wether a game, net, chat, etc. i wish i could tell you what it says on the blue screen but it only flashes for about a second or two.

what i can remember are a bunch of zeros or numbers and the 'fatal error' at the bottom of the paragraph. then my computer restarts.

when my computer boots up, a voice comes on saying "System completed power-on self test, computer now booting from operating system". but now every once in a while it says "System failed memory test, computer now booting from operating system".

i know i had to delete a bunch of stuff off my C drive because i kept getting alerts that i had no space but even when i did delete programs, it didnt seem like it was making any room on the C drive.
I have Adware 6.0 and almost everytime i do a scan, the same files come up as infected and they're always .DLL files too. then i quarantine but when i scan the next day the same files come up as infected again.

thats all the info i can think of. somebody plz help because this started out with the blue screen about once a week and now its once every hour. HELP ME

Answer:Problem getting worse! PLZ HELP!

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Using Windows7 and IE8 32-bit I am constantly finding that the program stops responding and I have restore the last sesion, or worse still start again. Happens on both my home PC and my office PC, so its not the PC at fault. For example, today, trying to post this discussion took 8/9 restarts.
Anyone else experiencing problems?

Answer:IE8 problem - is it getting worse

This issue may be caused by some 3rd party add-ons that you may have installed on both of your PC's. Try reseting the IE settings to disable add-ons:
Close any IE or Windows Explorer windows that are currently open.
Open a new IE window.
Click the Tools button, and then click Internet Options.
Click the Advanced tab, and then click Reset.
In the Reset Internet Explorer Settings dialog box, click Reset. When Internet Explorer finishes restoring the settings, click Close, and then click OK.
Close IE. (The changes will take effect the next time you open IE.)
After that, please open IE again to verify if the issue has been resloved.
If this doesn't help....
Can I suggest that you try another browser such as Firefox to see if the problem still occurs.
You could also try rolling back IE8 to a previous version.

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Ok bear with me as I try to explain this.

-There was a power outage in my area and my computer restarted. After restarting it would hang at the Windows loading screen with the blue bar, and it would stay like that forever.

-I went into safe mode which works fine and tried a system restore to an earlier date, and still wouldn't load.

-Went back into safe mode and it said Restoration Complete. Ran msconfig to do a diagnostic boot...still no luck.

-Ran chkdsk /r using Recovery Console, said it fixed the errors but still hangs at the same screen. Ran Samsung HD utility and detected ECC errors.

-Tried to do a Repair Windows installation using an original Windows cd, so it was SP1 when I had SP2. I tried a Windows XP Pro SP2 cd but there was no repair option so I went to my original, which was Home.

-Through the install there was a few errors such as COM+, directdb.dll, inetcomm.dll,msoe.dll and wab32.dll. I clicked okay with all of them and installation completed fine.

-After restarting, loading would be REALLY slow, and actually wouldn't go past the wallpaper. I checked task manager and explorer.exe isn't even there.

-Went into safe mode, which was super slow as well, and same thing with the no icons. Ran safe mode with Command prompt and opened system restore, only to find no restore points.

I am now at a loss as to what I should do.
Any help guys?


Answer:problem that keeps getting worse

Got my hands on a Sp3 Windows Home cd, and got it to the Installing files screen where it shows a Do you wish to install this non verified SoundMAX HD audio driver, and it freezes.


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Thanks in advance for your help and your valuable service to the community.

I picked up a nasty virus / malware recently and have tried to use McAfee and several Malware removers over the past 3 days to no avail. Everytime I seem to make progress something new emerges.

This started with the Antivirus 2009 Pro Malware taking over. It changed my file associations so I couldn't run any .exe's. It even removed the View Folder Options menu so that I couldn't re-associate the file extensions. Fortunately I was able to logon to the adminstrator logon and fix that issue.

I tried to do an XP repair but was unable to when the application couldn't recognize my administrator password even though I can log into the admin logon with that same password. I then ran Macfee, Spybot and Malwarebytes Anti-Malware. This seemed to clear up most of my problems although I noticed a prior issue of still having one or more iexplore.exe processes running even though I didn't have an IE browser open.

Sure enough the next day I suddenly was unable to connect to the internet.
I finally found your forum and started to follow your proceedures for cleaning.

I was unsuccessful in running several of the procedures. I have found that my DHCP Service will not start and gets the error "Error 1075: The dependency service does not exist or has been marked for deletion". When I try to look at dependencies I get the error "Win32: Access id denied".

He... Read more

Answer:Problem Getting Worse

What OS are you running?
Did you try getting into safe mode and doing a system restore to before this started?
Did you try renaming the programs, running them in safe mode, or changing the .exe extension to .com?
Did you disable your AV and AS programs before running any of the scans?

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I've tried everything I can to get rid of them and I figure It's time to let someone else take a look see at the problem. Here is my Hijackthis log.

I also tried to complete the 5 step process but was unable to get any scans from programs that I don't currently have since anytime I try to access the internet from the computer my windows get redirect with pop-ups on top of them.

Also It's my girlfriends computer I'm trying to fix so I'll have access to the internet on my computer if you need information as It's trying to do something thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:38 AM, on 3/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
c:\program files\\agent\mcdetect.exe
c:\PROGRA~1\m... Read more

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Sorry to make another thread... but I think my computer is seriously in trouble. Everytime I click on my documents folder.. my computer refreshes itself and closes everything. So now, I cant even access my documents. I ran every scan possible and nothing is working. What's there left for me to do?

Answer:My problem got worse..

You need to reply to this thread: where you are being helped.

Please do not start new threads for the same problem.

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This is my Windows computer that the wife uses, so to prevent any more earache I need a cure.The computer is running XP Home.Specs as follows:AMD 64 X2 3800Asus A8N Sli mobo2 x 1gb Crucial 3200 DDR2 X 80gb Maxter SATA drivesSeasonic S12 600 watt PSU2 x 7600 GT Nvidia graphics cards.HP lightscibe DVD/RW, Sony CD/RW / DVD Rom.I am not sure where to post this as i am not sure if it is a software or hardware problem.This has been happening for about 6 months now.Basically on rare occasions it will go through POST successfully, then the screen comes up with the moving bar, then after the bar has made about five full passes the screen goes blank.Normally pressing the reset button will cure it and it boots OK.I have posted about this problem before when it would not boot into windows at all and I got round it by doing an Acronis restore, I have just tried that again and Acronis will not pick up my external hard drive to restore from.Eventually after about 25 reboots I managed to get into Windows and had a look in the event viewer and the only error I could see was this.The following boot-start or system-start driver(s) failed to load atapi PCIIde.Can anyone help as this has me really frustrated, I do not now where to start looking.I have stripped it back to the bare essentials and no problems, then added different components and it ran with no problems for a while and now it is back with the intermittent problem and it has just taken me 25 reboots to get it to work.

Answer:Intermittent problem getting worse.

Hi, afraid I cannot provide any cure, except to say that I had a very similar problem requiring multiple reboots to get going - it turned out eventually to be a mobo problem, got new mobo, have had no problems since. This was all about 18 months ago.Good luck.

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I'm having a really tough time trying to get rid of a Trojan (I think that's what it is). At first my Kaspersky found a trojan that wanted to load from a website, which I blocked when asked if that is the action I wanted to take. This was last night. I blocked it, but soon afterward found that Internet Explorer would load automatically without any toolbars, and most importantly--> automatically. I use Foxfire so IE shouldn't be opening. It would load to an ad site (without toolbars or anything). I looked at Kaspersky's report to see if what I had blocked previously was doing this, and found this entry --> rundll32.exe "C:\Windows\system32\kiherana.dll and also two other entries, identical except for the dll part which were fugisode.dll and yawafuku.dll. I went to my windows\system32 file and renamed the dll's to see what would happen. IE stopped loading as often but would still come up. So I went to the registry to see what was going on (Kaspersky had written out the registry key as well). Here's were it gets interesting (so to speak).

I found rundll32.exe "C:\Windows\System32\kihevana.dll",b
rundll32.exe "C:\Windows\System32\fugisode.dll",a
and rundll32.exe "C:\Windows\System32\yawafuku.dll",s in the HKLM Software\Microsoft\Windows\CurrentVerion\Run section of the registry.

I could easily delete the first... Read more

Answer:Rundll32.exe problem that got SERIOUSLY worse


That seems to be a vundo infection. Sometimes when the file is gone but the registry key pointing to it is not it gives you errors. I have let a Mod to move this post in the Am I Infected forum which I will continue to help you over there as this forum is not for malware removal but more XP problems or issues. We will deal with this infection over there, please be paitent.

Thanks for understanding

With Regards,

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I'll just keep trying this until I either get through to some or my problem is just luckily guessed at! Basically, my problem is that the cursor develops a mind of its own & it goes whereever, whenever, in this case, six times while trying to just send you the facts as I've managed to retain them. Before I get jammed up again, my name is Ray & any help is greatly appreciated:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:11:06 PM, on 10/9/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\SBC\update\SST.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\... Read more

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Maybe you folks can help me with a problem that's abruptly appeared in the last week.  I'll give the system info first, then the way the problem appeared, and then what things I've tried to resolve it. I believe that "hardware" is the right target for this request, but please feel free to correct me.  Also, when reading my attempts to resolve, feel free to laugh as loud as you might find appropriate. My earplugs are already in ;)System:Athlon XP 21002 gigs RAM PC3200DVD-ROM & DVD-RWLeadtek Winfast K7 NCR18D-PRO Mobo w/ Award BIOSDual IDE HDs in removable cages - 40 and 80 gigsStandard Floppy DDAti Radeon 7500 AGP Graphics Card w/ 64megs Video RAMWindows XP Home, SP1Problem:Custom built PC, about 3 (maybe 4?) years old.  Has always worked like a charm. About a week ago, it began requiring 2 or 3 starts and restarts before the POST would begin. Power would come on, fans would spin, LEDs would light up, but nothing more.  Once it finally began its POST, all would proceed properly and XP would boot. After a couple days of this, 2-3 restarts turned into 7 or 8 restarts before POST would start. As of a couple days ago, not only would it take multiple restarts before POST would begin, but it then began to sometimes hang at the end of POST or when XP would first announce that it was starting.  In all cases, once the POST and then the XP boot were complete, the system worked properly from then on - until I had to fire it up again the next day (ca... Read more

Answer:Startup problem, getting worse.

Well, I am assuming it is all put together correctly. I can't see it and you can.With the power supply being replaced, the motherboard is the next suspect, but first:Remove ALL of the add in cards, the oprical drives and all hard drives. Just the motherboard, CPU w/heatsink/fan, 1 stick RAM and video card (if no onboard video) and see if can boot from a floppy. ( if you need one)If that works add one hard drive and recheck. Then add one thing at a time and see when the system fails. Give each "build" a reasonable length of time to assess functionality (an hour or so at each stage).If that doesn't work (gulp) it might be time for other replacements.  :-/The RAM can be tested with a free download at  Run each stick for an hour at a time or so, and then all together.Free hard drive diagnostics can be downloaded (for a bootable floppy) at the appropriate drive maker's web site.

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i have been having some problem while running windows on my computer.

i will be sat there quite happily listing to music while chatting to people over msn and the music will suddenly stop, it will say its still playing and the little visilisation thing in the bottem right hand side of media player kinda styays where it is and moves contntly a tiny bit,
once this has happened however i have NO sound on my computer at all, not even system noises,

this makes no sence to me, i thought at first it was codec problems (fd show) but why would that have any control over any other sound on the computer,

normally i just restart it and its fine for a while when it will do it again,
except this "while" has become dramatically smaller,

i am vvveerrry confused,

just another note i am using a gigbit ga-7vt600 i think with an athlon xp,
not using defualt sound (i thought it was due to the fact i have two sounds cards in there plus the on-board, but i disabled the on bored and it made no differnce,
the sound card is aureal audio au 8830 vortex, with another creative genric soundcard just for djing, the vortex card is connected to my speakers via a surround sound system via and optical output,

i tryed changing the defuat sound card after it happens and seeing if it works but it stilll dosent

can you help me?

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Hi, I have been having problems with adwares and whatever on my machine that I cannot remove, no matter what I have tried. I have tried AVG Antispyware, Spybot Search & Destroy, Ad-Aware 2007 and a fix I downloaded from Symantec's website. The problem is that I keep getting false spyware prevention programs opening IE7 and popping up at random. Every single time I have tried to deal with this, I have found a program called VirtuMonde, and no matter what I do, even in safe mode, it still turns up all the time. My last resort was to try a hijackthis log, but I can make no sense of it. I wondered if anyone could help me?

Here is the HijackThis log:


Logfile of HijackThis v1.99.1
Scan saved at 20:10:53, on 01/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nv... Read more

Answer:Adware problem, getting worse

ComboFix log (realised from reading other threads this is needed too)

I have also noticed that rundll32.exe does not work, or is missing. I have tried to reinstall this from the windows XP CD manually by typing "expand d:\i386\rundll32.ex_c:\windows\system32\rundll32.exe" on the Run dialog box. Didn't work. Help! :(


ComboFix 07-08-01.6 - "Jamie" 2007-08-01 20:38:46.1 [GMT 1:00] - NTFS
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.True
* Created a new restore point

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\Documents and Settings\Jamie\My Documents\VistaCG127\material\_desktop.ini
C:\Documents and Settings\Jamie\My Documents\VistaCG127\material\basic\_desktop.ini
C:\Program Files\Common Files\crosof~1
... Read more

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My problem started Sunday when I kept getting the screen which gives you the "Safe Mode" option, but no matter what I clicked I kept getting the "Safe Mode" screen. I called tech support and after I followed his suggestions I got a screen that said " Load needed DLLs for kernel" etc. The tech guy said I'd have to reinstall and would probably lose everything.
Monday I went and googled the error message to see if I could find more options, and which brought me to this forum. I followed the directions for the guide to reinstalling windows, however it set up a new Windows directory on my H drive (Before it was on my C drive).

1. Are my files still on my computer or did I screw up and erase everything? If my files are still on my computer how can I access them?
2. When I start my computer I get a menu giving me a choice of several Windows systems to choose from, one will get me to the new installation the other choices I will still get the same error message.
3. I could not find the Windows CD that came with my PC so I used a Windows XP professional edition that I had on my last computer. The PC I have now has XP home edition. Would this cause a problem?

Anything you can do to help will be greatly appreciated.


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Wondering if I could get some help from you fine folks.

Here is my log from HJT

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:35:17 PM, on 5/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Razer\Diamondback\razerhid.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\GreedyTorrent\GTor.exe
C:\Program Files\D-Link\D-Link Wireless N USB Adapter DWA-130\wirelesscm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Razer\Diamondback\razertra.exe
C:\Program Files\Razer\Diamondback\razerofa.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Mozilla Firefox\firefox.... Read more

Answer:Hi there. I think I have a spyware problem or worse...


Welcome to TSF.

Before we begin, can you tell us how antiwpa.dll got onto your computer? It is a crack software to bypass copy protection for Windows.


We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

New HijackThis log.

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Hello and thank you for taking the time to read this posting.

A while back, I upgraded my father's Sony Vaio PC (model VCG-RB44G) to Windows XP Professional (from Windows Media Edition). This required me to take the computer to my place in order to work on it.

Since my father took it back to his place, he has been having off-and-on problems with the performance of his PC. Sometimes it works fine, but other times it is slow to boot up, runs slowly for a short period of time and then works fine again, and sometimes it even crashes. There is also on occasion a strange chirping noise that sounds almost musical that is intermittent (which during this time the performance of the computer grinds to a halt).

Can anyone tell me if I am looking at a Windows XP problem or is it something with the hardware?

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My mother-in-laws computer has the Smitfraud virus. It had no Anti-virus protection at all at the time.

I, unfortunately, immediately loaded and ran McAfee from AOL. After the scan was complete, it reported deleting several files. It also requested quarantining a file, which I did. I then restarted to see if the (I now know) ubiquitous Smitfraud background went away.

Not only did the background not go away, the desktop icons and task bar were gone! Several restarts: no change. Safe mode: no change. The system is running to the extent that ctrl/alt/del works and allows me to bring up Task Manager. From that I can run AOL, Word, and some other things. However, I have no Start button to access control panel to add/remove programs as the Smitfraud instructions indicate.

So, should I perform the Smitfraud removal instructions that I can without the control panel? I should be able to do everything except add/remove programs.

Or what? Any guidance would be great.


Answer:Different (Worse) Smitfraud Problem

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hey... i posted b4 that my graphics were developing lines after some time of game play... after not being able to slove this, and the card being in its box for over a week, i decided to pull it out and try it again

Now, when i play, all i get is warped lines all over the screen.

I can submit a screenshot, as when i take one, and paste it into photoshop, the image comes up normal.

What is happening here... im goin insane over this card

Answer:Graphics Problem gone from bad to worse

Try to turn down the video acceleration and see if it clears it up.It sounds like your monitor cant handle the vid card.Is it an old monitor?

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I am a nongeek in need of Major Geek Help!

It all startrd yesterday when my IE would not open. I would receive the message:
"IE has encountered a problem and needs to close"

I contacted Dell support and we uninstalled & reinstalled IE. It did not help.

I have a home network, so I downloaded the latest IE 6.0 from MS on a different pc and shipped it to the troubled machine. After install, I had the same problem.

I then shipped Netscape over to the troubled machine and loaded. I got it to work but did not set it as my default browser.

Through NS, I purchased, dnld, and instlld Nortan Internet Security2004 Professional. I also downloaded Earthlink's TotalAccess 2004.

Norton found a Trojan Horse in a file madise.dll and recommended I quarantine it.

It did not solve the problem.

I decided to remove TA2004 and when I rebooted, I get the following message after getting into my user account:

"TaskPanl.exe - Unable to locate component......The application has failed to start because E60Cmmon.dll was not found. Re-installing the application may fix the problem".

After clicking OK, OK, I then get:

"Microsoft Visual C++ Runtime Library....Run Time Error!..... Program:C:\Windows\surfmonkey\smproxy.exe............
This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information".

Clicking the OK button will not make the message go away.

No... Read more

Answer:Stop me from making an IE problem worse!

first things first download and run these

then hopefully you can get on the net and do an online trojan and virus scan

then hopefully post back with results and a new log from hijack this

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Hi Guys,
I recently had major problems with OE6, and with some help managed to back it up and get it up and running again.

The only problem is I have this folder sitting on my Desktop with all my old mail in it (.dbx files) and I am unable to import it. When I use the import function I just get an error 'No messages can be found in this folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open.'

Of course, there is no application & the folder does contain my .dbx files.

I read somewhere that I simply have to copy and paste these .dbx files, but I have done that - pasting them into what I think is the OE message folder but this does not work.

Now I have been playing around with OE6, created a new identity and that didn't work. Now when I open Outlook Express most of my mails that were in there and working, have now disappeared BUT the .dbx files for these folders still exists in the Store Folder!!

Please can anyone help - this is driving me crazy!!!

Thanks in advance,


Answer:Outlook Express Problem - that is getting worse!!

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So earlier today, my laptop started acting up. My windows updates were disabled, and my desktop changed to a black screen with red letters saying my laptop was infected, with a bunch of extra text. So I ran MBAM and it detected 23 items. Most were removed and I haven't had that black screen occur again. But every time I've run it after that, 3 files always come up:

Trojan Vundo.H - Registry Value (under Other category: Value wuradoreva)
Trojan Vundo.H - Registry Key
Trojan Vundo.H - Registry Key

Every time I run MBAM, these 3 always appear. Even after I've clicked "removed selected."

On top of that, I've also had a problem with google redirecting. :/

Here's the DDS log:

DDS (Ver_09-06-26.01) - NTFSx86
Run by Zach McManus at 19:43:50.26 on Wed 07/08/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.314 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evx... Read more

Answer:Vundo problem, possibly worse?

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from HERE or HERE or HERE and save it to your Desktop.During the download, rename Combofix to Combo-Fix as follows:It is important you rename Combofix during the download, but not after.**NOTE: If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tabSet to "Always ask me where to Save the files".After that, double-click and run Combo-Fix. Let it finish its job and post the log hereIf ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

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I have searched the interwebs and this is the best place I could find. I really hope you guys can help. I read many stickies but it's still probable I'll make a mistake.

Windows Vista
Mozilla Firefox (newest stable version)
McAfee Security Center (newest version)
Comodo Firewall (newest) and Comodo Safesurf v.
The problem stops after I unplug my modem or get to task manager if it loads

Okay, I visited a site I have been to many times before dating back a couple of years. The site now has many ads and such now. When on a page recently something was trying to load the url "" unexpectedly. This caused my browser to go wild and the resources being used in Task Manager went up to the 280k range for Firefox alone. The pdf continued to try to load and everything froze until I unplugged my modem. Then after pressing CTRL+ALt+DLT I got a "failed to something security options" message (not sure exactly). I then pressed again and my task manager came up.

I was able to close the tab which this unauthorized "pdf" was trying to load in afterwards. I shut everything down did scans, cleared browser cookies etc., defragmented. YOU NAME IT I did the basics and everything came back clean. Then I went back to this site to report the issue. Everything was fine until I tried to access a certain thread again. All of a SUDDEN it happened except faster this time. The same url tried to load a PDF into my browser by ... Read more

Answer:Want to fix a crazy problem before it gets Potentially worse. Help please?

I've been waiting on this issue patiently but it looks like this place has too many requests right now. Is there somewhere else I can discuss this. Or can someone just check the hijackthis log if my info was too much to read.

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I recently had some sort of virus/malware attack my laptop which meant I was unable to access the internet. Its not a problem with the wireless as far as i'm aware as other people have been able to connect. The windows connection diagnostics said there was a winsock catalog error but sometimes it gives me different messages.

I attempted to try and fix it, firstly by running norton goback and then attempting to use DrWeb but think I've made it alot worse (did that before reading the first 'DO NOT FIX YOURSELF' page on the forum - schoolboy error).
A few virusy type things that have come up in the scan are 'trojan.swizzor' and 'adware.xbarre' and 'tool.killproc.3' - Think they are quarantined but not entirerly sure. i have the scan results saved if you require them at a later date.
i'm writing this from another pc as the laptop cannot connect to the internet.

Here are the reports of the scans as requested:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Tim Abraham at 0:23:39.92 on 27/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1014.583 [GMT 1:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtSe... Read more

Answer:Virus problem... made worse

Bump, please.

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I don't even know where to begin with this. I've never been defeated so horribly. I cannot make any sense of this problem. I'm having the problems on the system shown below. Beginning about six months ago I started having these problems.
I would get blue screens once inawhile and there would be different error messages every time. Finally the o.s. hard drive started making a horrible buzzing and so I swapped it out for a different one. Alright... things seem to be going alright.
I leave my computer on for a week or so and there's no problems...until something causes me to have to restart. Half the time the drives aren't recogonized upon boot-up and if they are windows freezes mid boot. Usually after an hour of tinkering.. reorganizing the drives, shouting profanities and putting my fist through a wall it will reboot again.. until another week goes by and the same process repeats itself.
Now the o.s. drive I swapped out before is making excessive clicking sounds when booting. So I think maybe this one is bad.. just like the last one was bad.. I'm really burning through the drives here.. but that's alright, i've got drives laying all over. So today I pull out my seagate drive that i bought new a month ago. Naturally my motherboard doesnt recogonize the seagate...but in only 1 configuration... three drives have to be hooked up including the clicky one with the o.s. on it now and the jumper settings have to... Read more

Answer:6 months and I've only made the problem worse.

You bought a new seagate ....have you tried removing all the other drives (hard) and booting up with the seagate setup utility ...then try install os in it?

Have you run Everest on it to look at what it reports or run memtest?

What is the exact error code on the BSOD?

How are all your three drives hooked up? Assuming master on last primary IDE/ slave on middle connection and....third on the secondary IDE along with the cd rom?

Have you run a disk check on the master?

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My T400 gets shut down from time to time so I decided to clean it before my big project comes. So I got the fan out following the maintainance manual and blowed it dry with a duster. However, after I put all the parts back together, it got worse: It cannot even run over 5 min using the adapter. When I use the battery, the CPU temperature is around 60 C. The CPU usage reaches to 100% and as I checked the progresses in task manager I don't see anything big running. Its my first time opening a laptop so I think I might did someting wrong when i assemble or disassemble it. Anybody can help me figure out where the problem can possibly is?


Go to Solution.

Answer:Overheating problem gets worse after I cleaned my fan

Hi happysilvia, and welcome,
Did you only remove the fan, or did you also remove the heatsink assembly from the CPU?  If you disturbed the heatsink to CPU contact, did you clean it and apply thermal compound?  If you disturbed the CPU to heatsink assembly connection without reapplying compound, that might explain your issues.
Others may/will have better suggestions, but I don't remove a fan to clean it.

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I'm in 10536 build, recently all my apps are crashing frequently. I have to try multiple times to open an app. Even phone app too, if I want to call I have to try three to four times to open the app. Frustrating...
Battery problem, app update issue, lock screen as well start screen hang problem.
Am I the only one facing this issue or all the people out there in this build facing similar issue.
Desperately need another update very sooner.

Answer:10536 is getting worse? Am I the only one facing this problem?

The same with my 925.
Very, very frustrating!!!!!

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Hello. I've browsed these forums before after needing help, but this is my first post. As you will be able to tell, I'm not that technically minded, so forgive me please if this question seems obvious to you. I'd sure appreciate any help.

I have a Toshiba Satellite M60 which is just over 2 years old. I've noticed recently that the battery life was getting very poor; it was running at little under 30 minutes if I was watching a DVD, for example.

Last week, the laptop would not turn on. It tried to get started, but then just cut out before powering up. I tried a few things, including taking the battery out, putting it back in and then starting again, and it then did start just fine. However, it would only start with the mains electricity not connected; only on battery alone. I am still starting the laptop like this, and the problem is still the same. To start my laptop, I have to remove my battery, put it back in, start up, and then when it has powered up, I put the mains power in. If I do this before, it won't start.

Do you think this is likely to be just the battery that needs replacing, or is the problem more severe? I am no longer under guarantee, so don't want to pay for a service if a replacement battery would solve the problem, but similarly I don't want to pay for a battery only to find that doesn't work, and the have to pay for a service as well.

I hope you can help. It will be much appreciated.

Answer:Toshiba Satellite M60 problem. Battery or worse?

You didn't say if it worked the other way around
Power in , Battery always out

If it works like that, then it's likely battery
If it doesn't then it's likely onboard power converter (that one may be tricky!)

By the way, when removing both power sources, you should hold down the power button for 30 secs, dispersing all internal voltage (this may also fix it)

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I have tried to solve this problem by re installing Firefox and trying Chrome as well as IE.  I continually get the notice from whichever browser i use that it cannot find the web site.  It takes many tries before i am able to access the site.  I have scanned with Malwarebytes, SUPERantispyware and Avast and nothing unusual is found. It seems to be worse daily and is now starting to send me crazy!  It will even give me the same message when moving from one section of a site to another.
Thanking you for any help offered.  Regards.  JH

Answer:Firefox can't find the web site...this problem is getting worse.

Sounds like it could be a damaged winsock file or dns issues.
Please try:
1. Open an elevated command prompt by typing cmd into the search box upon clicking the start orb.
2. When cmd.exe shows up on the list up top either right click it and choose "Run as Administrator" or press Ctrl + Shift and hit Enter.
3. Type netsh winsock reset
4. Let it reset the files and then restart your PC.
Also while doing that:
Please download MiniToolBox  , save it to your desktop and run it.
Checkmark all the  checkboxes:
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - , *Please post the URL in your next reply along with the MiniToolBox results.*

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1. My Vista Ultimate 64 had a problem 2 days ago with a driver for a USB drive.
That caused a BSOD.
2. I restarted to be prompted with the "an unauthorized change.." activation prompt.
I Activated
3. Upon reactivation it seemed to completely rebuild my user profile.
Then I could not see any programs in the start menu history areas either the programs or the files. Also I was unable to unlock the task bar or make any other changes that were user preferences.
4. I found registry fixes in the forums but could not do them since my registry did not appear to match.
5. Windows update wanted to fix my problem, so I ran it.

Now my machine will not start in any mode.

It was SP1.
Can I run recovery from the original disk?
or Does anyone have any better suggestions?

Answer:Windows Update makes problem worse

Hi Mcmspark,

You can boot the Vista dvd and access System Restore to restore back to a poaint before you started having issues

There`s a guide for booting and restoring Vista here: System Restore - How to

What did you mean "an unauthorized change.." I havnt seen this within Vista before?


Originally Posted by mcmspark

1. My Vista Ultimate 64 had a problem 2 days ago with a driver for a USB drive.
That caused a BSOD.
2. I restarted to be prompted with the "an unauthorized change.." activation prompt.
I Activated
3. Upon reactivation it seemed to completely rebuild my user profile.
Then I could not see any programs in the start menu history areas either the programs or the files. Also I was unable to unlock the task bar or make any other changes that were user preferences.
4. I found registry fixes in the forums but could not do them since my registry did not appear to match.
5. Windows update wanted to fix my problem, so I ran it.

Now my machine will not start in any mode.

It was SP1.
Can I run recovery from the original disk?
or Does anyone have any better suggestions?

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So I started doing "READ & RUN ME FIRST. Malware Removal Guide" on my desktop (XP) a few weeks ago and it was a success. The problem was browser redirects. Lately the same problem has plagued my laptop (Vista) to such a degree that is it unbearable, so, with previous success in mind, I used the same method on my laptop. Now the browser redirect problem seems to be gone, but somehow I've gotten something worse now.

Now I'm getting what seems to be one of the symptoms of Vundo (it had been detected in the past and removed, according to one of the scanner specified in the Read and Run Me First). I have no problem other than a constantly crash and restarting Windows Explorer. That seems to be the only problem I'm having (aside from a blue screen of death 0x0000007e usbhub.sys problem on shutdown/hibernation, which occurred months before and should be unrelated). I can still access my files in very limited capacity, using task manager's new task button (which brings up an explorer-like menu for you to choose which task to start) to copy/cut/run whatever.

Now, here's what I did (that were out of the ordinary, compared to the instructions).

I had to repeatedly run Malwarebyte and Superantispyware a couple times, because I have a 140GB drive which required the scanners to take a while, and a lot of times they're not done by the time I have to leave the house and need to cancel the scan to bring it with me to do some other work late... Read more

Answer:Browser redirect cleaning problem not gone but worse

1. You have the combofix beta running from the wrong location. We request always that combofix be run directly from the desktop.

You have it running from:

You need to move it to the desktop now before we continue.

2. Important Notice: A new version of SUPERAntiSpyware is available.

Please uninstall your current version (this is necessary).
Then download this SUPERAntiSpyware
Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
Now run a new full scan of your system. And attach this log later.

3. TIDY this desktop:


4. Is all the below related to programming?

C:\PROG2.OBJClick to expand...

Plus many more similar files.

5. Now we need to use ComboFix

Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.

Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
If ComboFix tells you it needs to update to a new version, make sure you allow it... Read more

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Hello, has anyone ever seen this error:
The ati2dvag display has stopped working normally. Save your work & reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to microsoft.
After computer is on 15 minutes or so it everytihng appears to be in safe mode. It isn't but that is what it looks like, words are HUGE...
Computer is also shutting off every 15 mintues or so, it is a new Toshiba Laptop which is running Windows XP. Some please help...


You can download a new driver from here -- be sure to uninstall the old driver first

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Ok for the last month or so I have been dealing with a BSOD that will pop up randomly. At first I thought it was a RAM problem but have run memtest and replaced both sticks of RAM. I'm leaning towards it being a video card problem because I was getting a Memory Parity Error BSOD, and also an atidiag BSOD. Those 2 BSOD's would alternate. Well now I just get random BSOD's that could be almost anyfile name.

The main problem I have now is I can't get by the windows boot screen, and if I do, no more than 2 mins later I get another BSOD. Occasionally I don't even make the windows boot screen. I have tried to do a windows repair by booting off the CD, but it crashes while the windows CD loads all the drivers or whatever, so I can't even reinstall windows if I wanted to.

I also have recently reformated the hard drive, done a clean install of windows and have not solved this problem. I'm still leaning towards it being a video card problem, but now my question is could the video card cause a crash before windows even starts up? Or am I looking more towards a motherboard problem? I'm lost as to what to do, it's not like I could run diagnostics on it (which would be pointless cause I've done all tests possible.)

I would appreciate any help that can be offered. I'd be more than happy to give you anymore information if you need it. Thank you guys in advance.

Answer:BSOD has gotten worse, can not figure out the problem, I turn to you guys.

Random BSODs that point to nearly everything is either memory or motherboard problems, in my experience. If you have access to other systems and components, replace everything in your computer except the motherboard. If you still have problems, it's your motherboard. If the problems stop, add your own components back one by one until the problems return. Whichever part you added just before that, is your guy.

Good luck!

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I sent in my laptop for repair as the graphics card was reporting code 43 (hardware issue) and wasn't working. I just got it back, and it's not reporting the error, but I can't even start GPU-based games. Previously, games would fall back to running on the CPU. My warranty expired during the repair, but since this is a symptom of the same issue, can I get it fixed? How can I go about getting this laptop to work? Thank you.

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For around two or three months the system has been crashing on a weekly or biweekly basis and wasn't so much of a problem as to interfere and warrant investigation on my part. Within the past few days, however, it has gotten much worse and now crashes at least once daily. I have done what I can with my limited computer skills and determined ntoskrnl.exe is the culprit and followed some potential solutions found on this forum as well as other sites but to no avail. Although it may be mere coincidence, I feel it is worth noting that the vast majority of crashes (90%+) occur when the computer has been left on but I am not currently at the desk working on anything. Any help would be much appreciated, thank you!

Answer:BSOD problem for months, getting worse, caused by ntoskrnl.exe

Welcome to SevenForums.

A BCC F4 is common when SSD's are present.

Model OCZ-SOLID3 ATA Device
Is the firmware for your SSD up-to-date?

Check for one and see if the stability returns.

What security software do you use?

Perform a System File Check:Click on the start
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it:Disk Check
Reduce items at start-up. Nothing except anti-virus is required:Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup


* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e057b30, fffffa800e057e10, fffff80003bcc460}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
* *
* ... Read more

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Hello, has anyone ever seen this error:
The ati2dvag display has stopped working normally. Save your work & reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to microsoft.
After computer is on 15 minutes or so it everytihng appears to be in safe mode. It isn't but that is what it looks like, words are HUGE...
Please help, I am a poor single girl w/ no money to get it fixed.


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Fairly newer Toshiba Satellite L655 s5101 Windows 7
Before i get into the details you should know part of my laptop's problem is even being able to type. Trying to go back and change a word jumbles up everything so apologies for the insults to English grammar and language that may come.
Anyways, at first i thought i had a virus.My anti viruses deleted the effected files. My scanners said everything was clean, but to be on the safe side brought it to Staples where i bought it. The guy said a system restore to factory settings would work. I did that and the problem was STILL there. After countless scans the virus seems to be gone. I've barley even had this laptop a couple months and im really trying to avoid shelling out money for something i JUST bought and wasnt cheap (for me anyways)

Description of Problems: Things like to highlight on their own. For example if i go into a folder with pictures and i click on a thumbnail, the rest one by one light up. If i click on a picture to view its like its a slideshow when it shouldn't be. Issues with tool bars as well. If i click when i try to scroll down to pick something often other tool bars light up. It doesn't seem to have anything to do with the mouse. If there are bubble options to pick from like "male, female" the chosen answer may bounce back and forth on its own.
I've checked driver updates, nothing. I just defragmented, toshiba health monitor says everything is fine.

Thanks for ... Read more

Answer:Returned laptop to factory settings, yet strange problem getting worse

First thought is it sounds as if the 'left-click' is sticking or repeating very fast.
Does the same effect happen if you use the touch pad or a plugged-in USB mouse?
Can you go into Control panel, hardware, devices and printers, mouse, 'Pointer options' tab. Set the 'Set pointer speed' in the centre of the scale.
Then untick the box 'Enhance pointer precision'
In the 'Buttons' tab, click 'Restore defaults'
See if that makes any difference.

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Hello! I was asked to post here with DDS logs
For the past six weeks, I've had a simple search engine redirecting virus on my Windows 7. For five weeks, I tried running typical anti-virus software such as MalwareBytes, AVG 2013, and Microsoft Security Essentials. It wasn't too harmful, and I pretty much just needed to click a search engine result a second time and I would get to where I needed to go. However, this past week during a long holiday break, I tried running new antivirus software such as Super Anti-Spyware, Spybot, ComboFix, and TDSSKiller. The last two seemed successful at finding problems, but at the cost of the virus reacting viciously and deleting files and cutting off access to the internet.
I tried system restore, and was able to get it mostly back to the way it was before trying to install the new antivirus software, except that I now need to grant permission to allow Adobe Flash videos to work every time I wish to view one. This problem mostly occurred on Firefox, so I swapped to Internet Explorer. However, IE seemed to just recently develop a new problem of its own called Sweetpacks, and the homepage and searches are redirected to this obvious virus page. Checked back on Firefox, which I had uninstalled and reinstalled, and noticed that Firefox was able to disable this Sweetpacks add-on because it detected the security risk.
But right now, I'm trying to figure out how I might be able to solve this problem without backing up everything,... Read more

Answer:Search Engine Redirects, Trying To Solve Problem Made It Worse

Hello Aurum, I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", ... Read more

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For the past six weeks, I've had a simple search engine redirecting virus on my Windows 7. For five weeks, I tried running typical anti-virus software such as MalwareBytes, AVG 2013, and Microsoft Security Essentials. It wasn't too harmful, and I pretty much just needed to click a search engine result a second time and I would get to where I needed to go. However, this past week during a long holiday break, I tried running new antivirus software such as Super Anti-Spyware, Spybot, ComboFix, and TDSSKiller. The last two seemed successful at finding problems, but at the cost of the virus reacting viciously and deleting files and cutting off access to the internet.
I tried system restore, and was able to get it mostly back to the way it was before trying to install the new antivirus software, except that I now need to grant permission to allow Adobe Flash videos to work every time I wish to view one. This problem mostly occurred on Firefox, so I swapped to Internet Explorer. However, IE seemed to just recently develop a new problem of its own called Sweetpacks, and the homepage and searches are redirected to this obvious virus page. Checked back on Firefox, which I had uninstalled and reinstalled, and noticed that Firefox was able to disable this Sweetpacks add-on because it detected the security risk.
But right now, I'm trying to figure out how I might be able to solve this problem without backing up everything, as I have some student software that has a limited t... Read more

Answer:Search Engine Redirects, Trying To Solve Problem Made It Worse

Since you ran Combofix... Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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NEVER buy a Lenovo  I just bought a brand new Flex laptop from the Microsoft Store.  A MAJOR PROBLEM for those who use the touchpad.  It doesn't allow the user to turn off the drag in the mouse buttons (only).  When I use the touch pad, i move the cursor (for example to select a radial button).  However when I go to click on the left or right mouse buttons on the touch pad it's so sensitive to movement that it moves the curosor away from the radial button. There should be a way to map the touch pad.  Lenovo blames the software and the touchpad company.  Yet they chose this touchpad.  I need support from one company.  They sent me to talk with the touchpad company.  Sorry.  It's your Laptop Lenovo.  To add to Lenovo's problem, their support is in India and it is almost impossible to understand the support person or their supervisor.  

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Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


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In trying to copy an Audio disc to a blank disc using Roxio 6 using Disc Copier it gets to 53% of the overall progress and then stops showing one or other of the following errors. ATAPI-Power calibration area is full ATIPI-Invalid field in CDB OR ATAPI-CDRW52XMAX-Seek,Synch.ATIP orMecanical positioning error(03/02/00) ATIPI-CDRW52MAX-Invalid field in CDB.(05/24/00) Any ideas of what my problem is and how to overcome it would be appreciated.

Answer:CD copy Disc to Disc RW problem,

Why are you trying to copy to A CD rewrite?Try copying to a normal CD Rom disc and at a lower speed setting

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Greetings.I just bought a used HP pavilion 7915.When I turned it on the screen said no operating system.When I tried to install XP,the screen said I couldnt install because I had no hard disc.Please excuse my ignorance,Does that mean The hard drive is gone? or does it mean I just have to get a disc for the hard drive?If its the latter,is the disc expensive,if its the former does that mean the machine is worthless? If I have to buy another hard drive and have that installed,is that expensive? Lot of questions I know,please help. Thanks

Answer:Is no hard disc no hard drive

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Question: HARD DISC

Ibought a packard bell 2426 computer o/s vista home premium.It was advertised with a hard disc copacity of 320GB.As soon as i did the initial set up brought up computer and it showed up as 286GB. I no that has the O/S on the disc in the PARTITION. Ialso realise that there are vavious trial offers i.e Norton anti virus and Office 2007 on the disc but Icannot believe this amounts to 44GB.PC WORLD Techguy customer services insist this is correct. Could anyone advise if Iam being ripped off.


click here

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Question: Second hard disc

OP SYSTEM XP HOME THE COMPUTER IS A DESK TOP OWN BUILD I have just installed a maxtor 80gb second local hard disc to replace my previous 40gb hard disc. All seemed to go well until I tried to locate it on my computer.It is in systems as ok no problems it is in Cios it is shown on my belarc program as ok but it is not shown anywhere on my computer so i cannot click on it to use it.I am completely mystified can anyone tell what has gone wrong and how can Ifix it.

Answer:Second hard disc

Right click My Computer - Manage - disk management -select the drive if you can see it there - initilsie and format.It will then show up in My computer as normal.

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Question: hard disc 1 (301)

Tried many times to start. Same results. Imminent failure; hard disc 1 (301). What is going on? ??

Answer:hard disc 1 (301)

Code error "301" means that your hard drive is failing and need to replace it.    ?Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Click the ?Kudos, Thumbs Up" on the bottom right to say ?Thanks? for helping!

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Question: Hard Disc Raw

I have a hard drive that is showing as raw, (Was on a raid card as a extra storage now in a USB external box) As there are things on there that I would like to keep is there anyone that has been through the experience of retrieving the data and replacing to the file system NTFS ? I have looked on the web tried a few things with no success. Thanks.

Answer:Hard Disc Raw

You probably need to go to the Command Prompt by Booting with OS CD then Type FIXBOOT press enter. As you MBR is corrupted though the Information is still there

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Question: HARD DISC E:


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can i get some sort of case to make a normal ide hard disc into a usb hdd???? what are these called and where do i get one from???? i only need one as im going away for a few months and id just rather take my spare 60 gig hdd from my home comp rather than buy a seperate hard drive

Answer:ide hard disc into a usb hdd

They are probably called caddies (a disk caddy?) but whether they exist is a different question...Try a google search.

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Question: hard disc

how do i move folders from original hard disc(c) to extra hard disc(d).I am trying to create more space in hard disc/drive (c)

Answer:hard disc

dragging them across (you would have to delete them from the original drive after checking they were safely stored on second hard drive) - if these are your own files, or the copy and paste method.Works for me.Bodi

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