Computer Support Forum

Windows Update not working : Error 0x8024D007

Question: Windows Update not working : Error 0x8024D007

Hi I CANNOT get windows update to work anymore, gives me error: 0x8024D007. I registered fatal dll's from the windows update log- still did not work so- This is from the WindowsUpdate.log:

2009-11-24 10:41:09:729 3856 c4 Service FATAL: ChangeServiceConfig failed with error 0x80070005
2009-11-24 10:41:09:729 3856 c4 Service FATAL: WU client fail to create WU service with error 0x80070005
2009-11-24 10:41:09:739 1796 78c Misc FATAL: Self registration of C:\WINDOWS\system32\wuaueng.dll failed, error = 0x8024D007
2009-11-24 10:41:09:739 1796 78c Setup WARNING: Completed registration operations for section wuaueng_WebSetup: status 0x8024d007
2009-11-24 10:41:09:739 1796 78c Setup WARNING: Setup failed while processing registry operations, error = 0x8024D007. Rolling back changes.

2009-11-24 10:41:13:284 1796 78c Setup FATAL: InstallUpdatedBinaries failed with error 0x8024d007
2009-11-24 10:41:13:284 1796 78c WUWeb FATAL: InstallUpdatedBinaries failed with error:0x8024d007
2009-11-24 10:41:13:284 1796 78c WUWeb FATAL: UpdateClientWorker failed: error 0x8024d007

2009-11-24 10:46:38:602 2224 5ec Setup FATAL: InstallUpdatedBinaries failed with error 0x8024d007
2009-11-24 10:46:38:602 2224 5ec WUWeb FATAL: InstallUpdatedBinaries failed with error:0x8024d007
2009-11-24 10:46:38:602 2224 5ec WUWeb FATAL: UpdateClientWorker failed: error 0x8024d007

Please help? Thanks

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Preferred Solution: Windows Update not working : Error 0x8024D007

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Answer: Windows Update not working : Error 0x8024D007

Hello scubes.Have a look here to see if it helps.

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I am having problems connecting to Windows Update. Whenever I try to update the OS I get [Error number 0x8024D007] (See attached screenshot).

I have SP1 on my computer and I want to update to SP2 (I have heard there are still problems with SP3).

This computer was very infected and I received help on the Hijackthis Log Help forum. It is now "clean".

Here is the link to my thread on the HijackThis Log Help Forum:

OS: XP Home Edition Version 2002 SP1
IE: 6.0.2800.1106.xpsp1.020828-1920

If someone could take a look at this I would appreciate it.

Answer:[SOLVED] Windows Update Error Number 0x8024D007

Hello nasirabd,

I suggest you try this workaround for Windows Update issues...

How to Repair the Windows Update Files.

1. Go Start > Run.
2. In the box type REGSVR32 WUAPI.DLL > Enter.
3. A message saying, "DllRegisterServer in WUAPI.DLL succeeded" will appear > OK.
4. Now it is necessary to repeat these steps for each of the following files commands:
Hit Enter after each line


Once finished; since the temporary folder of Windows Update may be corrupted, please carry out the following steps to rename the folder:

1. Go Start > Run > in the box type cmd > Enter.

Type the following command in the open panel.

net stop WuAuServ

(Please Note: the computer may need to be rebooted before the net stop command will work.)

2. Go Start > Run > type in the box %windir% > Enter.
3. In the opened folder, rename the folder ( by Right clicking) SoftwareDistribution to Sdold.
4. Go Start > Run > type in cmd > Enter. In the open command pane, please type:

net start WuAuServ

Once that?s done, Go Start > All Programs > Windows Updates and see if it will allow the downloading/installation of Windows Updates.

Post back with the results.

Kind Regards,

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My windows update indicates that some files are missing.  I select reinstall and I get this error.  How do I correct this? -sp

Answer:X60s Windows update will not load Error number: 0x8024D007

Welcome to Lenovo's forums!   First, please check in c:\windows\system32\ and look for a file named WindowsUpdate.log right after you run Windows Update.  Scroll down to the bottom and see what the specific error is.   I have cleared odd Windows Update problems by doing the following:1:  rename c:\windows\system32\softwaredistribution to something else2.  delete c:\windows\system32\WindowsUpdate.log or move it somewhere else. Let us know what happens after you try this and what the specific error is.   

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Can someone help me? I have always had good luck in this forum with talented people helping me troubleshoot.

Microsoft's KDB has NOTHING that is helping me with the below window log file. I first noticed a change when my Window's Desktop Search application wasn't indexing anything...then my Outlook 2007 search wasn't indexing. I went to the Microsoft Update website to see if maybe I needed to install updates and then I get the error message. I checked BITS and it is running..RPC is running, however, Cryptographic Services is NOT running and I get this error message when I try to start it: Could not stat the Cryptographic Services service on Local Computer
Error 193: 0xc1. Also, the Windows Firewall is unable to be started as well. I get another error message when trying to start it.

I ran a virus definitions update along with a full system scan with Norton and nothing was found.

Any suggestions?? I've already unregistered and re registered a million dll files through cmd and that didn't help either. I don't have any other third party software installed to detect spyware or adaware. I'm running on Windows XP service pack 3

Here is some of the windows log file:
2008-10-17 11:29:50:856 3360 288 Setup ** START ** Setup: Installing client binaries
2008-10-17 11:29:50:856 3360 288 Setup *********
2008-10-17 11:29:50:856 3360 288 Setup * Download directory: C:\WINDOWS\SoftwareDistribution\WebSetup
2008-10-17 11:29:50:856 3360 288 Setup * S... Read more

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Question: Error 0x8024d007

> "Could not start the Automatic Updates service on the local computer
> Error 0x8024d007
> Can someone help me

Answer:Error 0x8024d007

Try this

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morning, can some1 please help me. i keep getting this (Error number: 0x8024D007) when i try to update my windows xp.
thanks for your time. Vicky

Answer:Error number: 0x8024D007


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Hi I want to download service pack 3 on to my laptop because I recently purchased mobile broadband and it wont install properly because it says that it can't find the appropriate software so I'm presuming I need to update my service pack but whenI go on to the microsoft update page I get this error code 0x8024D007. I have followed all the recommendations they have given on their website and nothing is working I even downloaded a free registry cleaner but it didn't make any difference. Can anyone help me?

Answer:Please help 0x8024D007 error message

saw that in microsoft's support base

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My client's Win 7 64 bit desktop PC will not run"Windows Update".... Can't say when this quit working.. possibly in the last 1-2 months... I now get the red "x" and error message "Windows update cannot currently check for updates, because the service is not running"... when I try to start it in "services", I get "system Error 5"....

Also, the downloading using E 11 doesn't work,,, get the message "xxxxx contained a virus and was deleted".... I have scanned the PC with combofix, Malwarebytes, Rougue Killer, and others, and nothing is found. Downloads work fine with Google Chrome..

Finally, I also see "windows defender" is now missing from this system.

Not sure if any of these are related, but need to get Windows Update working again

Any suggestions on how to get Windows Update working again? This PC is out of use by my client until I get this resolved.

Thanks for any help you might be able to offer~

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Originaly I had the same 3 updates continually installing everytime I logged on. They were sucessful in update history but kept comming back. I ran the system rediness tool, but it didn't help. I ran the microsoft fix it soultions for windows update normal then aggressive. Now I get this error while checking for updates. I tried to run sfc /scannow and then sfc /verifyonly but get the following error: windows resource protection could not perform the required operation. I also tried to install the latest service pack got the following error: error_sxs_componet_store_corrupt(0x80073712).
When I look at programs->installed updates nothing listed, also when I look at programs->turn on/off windows features nothing listed.
Thanks for the response.

Answer:Windows update not working error 80073712

Service pack update problems are difficult to solve. Do you have your win 7 DVD?Your system readiness tool log should be hereC:\Windows\Logs\CBS\CheckSUR.log Post the contents of the log

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My OS is Windows 7 Professional 32-bit, Unable to update any file from windows update. Same error code 8024402F occurs and Windows could not search for new updates.

Whereas my internet connection is working fine and i able to browse and download from internet.

Also tried Microsoft Fix it and it says Repair windows update components. After applying it still same error occurs.

Even disabled AVG Internet Security 2012 and still same problem.

Here is the log detail from windowsupdate.log

2012-07-21 18:19:18:545 1256 8b0 AU ## START ## AU: Search for updates
2012-07-21 18:19:18:545 1256 8b0 AU #########
2012-07-21 18:19:18:548 1256 8b0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {7CB9454F-3210-479E-A30A-D356B61C2A99}]
2012-07-21 18:19:18:548 1256 17e8 Agent *************
2012-07-21 18:19:18:548 1256 17e8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-07-21 18:19:18:548 1256 17e8 Agent *********
2012-07-21 18:19:18:548 1256 17e8 Agent * Online = Yes; Ignore download priority = No
2012-07-21 18:19:18:548 1256 17e8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and Reb... Read more

Answer:Windows update is not working in Windows 7 Professional. Error code 8024402F

Press Windows+R key and typencpa.cpl and click okRight click on your LAN connection-propertiesClick on Internet Protocol Version 4 (TCP/IPv4) and then click Propertiesclick on Use the following DNS server addresses, and then, in the Preferred DNS server and Alternate DNS server boxes, type the addresses of the primary and secondary DNS servers.PREFERRED the PC Let me know if you can update now

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Windows Update doesn't work on my Windows 7 Pro x64. Error code is: 80073712
sfc /scannow gives me no errors.
You can download my from Dropbox:

Can someone please help?

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I know there are tons of messages about how to install or force install W10 but I have a different error and none of the solutions seem to work.
I'm getting error 80244019 in WindowsUupdate every time I try to look for updates. I've tried since yesterday the force command line but it does nothing. I've tried also fixing Windows Update with WUdiagnostic. It "solves" 3 or 4 errors everytime I run it but it doesn't change the 80244019 error.
How do I solve 80244019 error?
I have also tried the MediaCreationTool way but when it's going to start the installation it says that I'm trying to install a different language, not the one that uses my OS so it won't let me upgrade The only way is wiping my files and apps and I don't want that. How do I change the language of the MediaCreationTool?
Thank you
PS. It's crazy how easy was for my other PC to install it and how impossible it is with this one.

Answer:Windows Update Error 80244019 and MediaCreationTool nor working

I have the exact same problem with the mediacreationtoolx64. I live in Denmark and i use english as language on my windows 7 pro. But instead of just checking the language used MS has decided to do some ber secret magic trick that i cannot seem to escape so that it wants to install a danish version of windows 10. This is SO annoying. How can they just assume that you want a danish version just because you live in denmark? There can be a million reasons for using another language and the user should be able to upgrade to the language that they already uses.

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Hi, guys! So, I recently did a fresh installation of Windows 7 Home Basic since I had some issues with my HDD, and now I've been having a lot of troubles to update, giving me the code 800b0100.
SFC Scan didn't show any problems, so no error codes. Here are the CBS files, though:

If there's anything I'm missing, please tell me!
Oh, and thanks in advance for your help.

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I've tried so many ways to repair this issue using Microsoft fix it, renaming distribution folder in services.msc and through CMD prompt. I've followed all solutions through many websites using google but none have helped. I've also tried to re-register .dll files.
Does anyone else have any other solutions?

Answer:Windows vista update not working error 0x80070005

I had the same problem fixing this error for a relation of mine just the other week I found the solution on this page Click Here

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Hello, I am trying to get help with my laptop. It will can no longer check for Windows Updates. It states, "Windows couldn't search for new updates."

Windows Vista Home - 32 bit system

Below is my HighJackThis post. Please help!

During the HighJackThis test it stated that my system denied access to the host file and then it could not create a highjack this notepad file.

Answer:Windows Update Not Working Error Code: 80070490

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Hi, I'm running Windows 7 64-bit (I think) and I cannot run Windows Updater or switch on Windows Firewall. On a possibly related note, Windows .NET framework refuses to install or work properly on my PC.
Windows Updater: When I attempt to check for updates the updater simply says that the "service is not running" I have been unable to turn the service on by any method I have tried. Whenever I run the inbuilt troubleshooter and recommended Microsoft Fixit files, they merely say they have either fixed the problem or not detected the problem. Sadly, this isn't the case as the problem has not been resolved at all. When I ran the troubleshooter recently, it provided a report which I have attached as a .pdf in the hope it may help lead to a solution.
Windows Firewall: The Firewall says is is 'Not running reccommended settings' and will not restore those recommended settings if I ever click the button to 'fix' the issue. If I open 'Windows Firewall with Advanced Security' the program merely states "there was an error opening the Windows Firewall with Advanced Security snap-in. The Windows Firewall with advanced security snap-in failed to load. Restart the Windows Firewall service on the computer you are managing. Error Code: 0x6D9
I have seen that these issues have been solved on this forum before without system resets and hope such a solution is possible for my computer.
Thanks for your time,

Answer:Help?: Cannot Update Windows & Firewall Not Working (Error 0x6D9)

First of all, welcome to BC !
The firewall and updater problems are very common symptoms of malware infection. Your best bet is to post this problem in the 'Am I infected?' section of BC and get any question of malware resolved before going looking for other possible solutions.
When you post there, include the make and model of your computer, as well as your operating system. If it is self-built, then list the main specs. And be patient !  These people are busy !  And if you are asked to do something which you don't understand, post back to them for clarification.
Chris Cosgrove

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Hello, my Windows Update is not working: it returns the error 80073712. It has been like this for several months. I tried to do sfc /scannow but it says: "beginning system scan. This process will take some time" and 2 seconds after it says "Windows Resource Protection could not preform the requested operation". My Windows Help and Support doesn't work either as well as my Windows Features (when I open "Turn Windows features on and off" it returns a blank box). I also tried the "Windows6.1-KB947821-v27-x86.msu" but it does not repair the error. I also scanned my system with Malwarebytes Antimalware and avast! to see if it was a malware or virus but i do not find anything.

In the other hand, my date and time is working as well as my search box.

I do not know what I have to do.
I have a Windows 7 Ultimate x86.
Thank you for your help

PS: I also tried some other things but I do not remember anymore what they were

Answer:Windows Update error 80073712 (sfc, windows feature, help not working)

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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Hi, I originally posted this in the standard 'Windows 7 Help' section and was advised to post it here, so sorry for duplicate topics.
I have previously run virus detection software and it does not appear to have fixed any of these problems, but I will, of course, happily try again if it is deemed the best option with recommended software.
I was advised to include the following information...PC Model: Acer Aspire M3910Operating System: Windows 7 Home Premium 64-bit
I have also attached a transcript of the DxDiag Diagnostic readout in the hope that it will help.
 Problems: I cannot run Windows Updater or switch on Windows Firewall. On a possibly related note, Windows .NET framework refuses to install or work properly on my PC. I understand these are common issues with Malware infection.
 Windows Updater: When I attempt to check for updates the updater simply says that the "service is not running" I have been unable to turn the service on by any method I have tried. Whenever I run the inbuilt troubleshooter and recommended Microsoft Fixit files, they merely say they have either fixed the problem or not detected the problem. Sadly, this isn't the case as the problem has not been resolved at all. When I ran the troubleshooter recently, it provided a report which I have attached as a .pdf in the hope it may help lead to a solution.
 Windows Firewall: The Firewall says is is 'Not running reccommended settings' and will not restore those recommended settings if ... Read more

Answer:Am I Infected?: Cannot Update Windows & Firewall Not Working (Error 0x6D9)

Sorry, here's the DxDiag readout - I forgot to attach it like an idiot.
System Information
Time of this report: 12/7/2013, 23:08:17
       Machine name: SQUEAKIE-ACER
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: Acer
       System Model: Aspire M3910
               BIOS: Default System BIOS
          Processor: Intel® Core™ i3 CPU         550  @ 3.20GHz (4 CPUs), ~3.2GHz
             Memory: 3072MB RAM
Available OS Memory: 3000MB RAM
          Page File: 2765MB used, 3231MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Notes
     ... Read more

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So I realized I had an issue when I was prompted by some software to install a hotfix for windows that fixes an issue with exceptions.

I downloaded the hotfix but a prompt popped up almost immediately giving me a 0xc8000222 error.

A simple search lead me to a simple solution: run Windows Update.

When I go to run Windows Update, however, it tells me that the service is not running. I've verified it is, including stopping it and starting it again with a reboot.

There apparently was an update given by Microsoft to fix the Windows Update issue but, of course, it's released as an msu so it fails with the 0xc8000222 error.

I haven't had a chance to run chkdsk yet (I can't spare the time as this is my work machine and have things to do today) though there are no other issues with my system so I find it unlikely. I did run the SFC tool though, the output log can be access here.

Any ideas on how to progress would be great. Thanks.

Answer:.msu updates throw error 0xc8000222. Windows Update not working.

We really need the CheckSUR report.

Please follow the Windows Update Posting Instructions and post the requested data

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Hi guys, since a few days im not able to search for any windows updates. i get the error message 08007002. i tried to follow all 4 (5) steps before posting here to help you to understand and analyze my problem. i downloaded and run SURT. But i can not complete second step as i get the following message with SFC Scan:

Windows Resource Protection Could Not Start the Repair Service im running windows 7 (german version) so i try my best to get the messages translated correctly. when trying to start Windows Modules Installer i get the following message: System Error 2. i tried to start it with cmd.exe and manually (services.msc), but since i get the mentioned error i cant run sfc /scannow.

I hope you can help me somehow to solve this mess...

Answer:Windows Update Error Message 080070002 - sfc /scannow not working this is what i can offer you now. im not sure if the file contains necessary information.

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Hi forum,

I'm having some problem about a week ago with Microsoft security essentials bugging out on me and not opening or updating. Basically the message I got on opening MSE was windows cannot access specified path or file. You may not have the appropriate permission to access the file. Upon reading this about a week ago, I think! I proceeded to foolishly downloading a Zeroroot access program and a few MSE alternatives. Since then I have still been unable to re-install MSE by deleting all components in the registry.

The error code I get with trying to re-install MSE is 0x80070643

Having then unistalled the zeroaccess program and the previous alternative antivirus programs, I still cannot get MSE working, and I now have a windows 7 update error. The new system update I believe may be to do with security as-well!! The error code on doing a windows 7 update is 80070005, and it did cut out at 9% every time. (although now I think it is just 0%)
Can someone please help me as I have had a very successful streak of avoiding viruses by always usin MSE. I don't want, and can't afford to get a virus attack, not to mention Im runnign windows 7 ultimate so I need the windows 7 updates too because the ultimate can be dodgy sometimes. Nb the update I cannot do is 1.4mb but I am anticipating windows will throw me a new update any day soon which could be anywhere from 30mb to 200mb and it could fail all of it leaving me prone to attacks.

I can post my specs, ... Read more

Answer:microsoft security essentials not working and windows update error

Hi graphic333 welcome to SevenForums

Download the two programs below

Run Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options
⬜ Internet Services
⬜ Windows Firewall
⬜ System Restore
⬜ Security Center
⬜ Windows Update
⬜ Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it ... Read more

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I honestly think I need some advanced help here because Ive tried about every solution I could find that pertained to me using Google.

So all of a sudden my windows update just stopped working/checking for updates(I get unknown error 8024402C ) and I cannot connect to some Microsoft websites like "" and the download place for ie 10, Firefox says it cant find the server at "" and "" and when I diagnosed the connection with internet explorer it said "The DNS isn't responding" on both Microsoft websites all other websites work fine.

Things Ive tried that did not work:

IMPORTANT: I have recovered my laptop back to an image I made 3 years ago before I knew this would be this hard to fix.
The Microsoft fix it tool gives me error 80072EE7
updated some drivers
Went to "services.msc" and checked that background intelligent, windows update, and workstion were started and automatic.
I did a full scan with malware bytes program and found nothing.
I changed around the (TCP/IPv4) on my internet connection to the opendns and googledns adresses. could not change on the (TCP/IPv6) said invalid address.
Ran ccleaner program to fix any registry problems there might be.
tried about all the Microsoft support links I could find that looked like they might help
talked to Microsoft support
cursed at laptop
My PC is a Toshiba laptop running genuine windows 7 home premium 64 bi... Read more

Answer:Windows update completely stopped working, unknown error 8024402C

I dont think this will do anything, but maybe try running this utility:

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hii got this unusual problem from last couple of days whenever i open browsereither firefox or ie soon after it open a random tabs by windows update are not working always shows Error number: 0x80072EFF.i scan with avg,malwarebite,superantspyware but nothing comes up ,but my malwarebite keeps showing a ballon in system tray saying successfully blocked access toa potentially malicious website and it keeps changing the number of the site.i download windows malicious tool and it says alerion c virus but when i scan with avg nothing comes up.iam bit confuse coz of this. iam posting trend micro hijack this log file for you guys to look into and thanks for your kind help in advanceLogfile of Trend Micro HijackThis v2.0.4Scan saved at 10:00:10, on 22/06/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG\AVG9\Identity Protection&#... Read more

Answer:windows update not working Error number: 0x80072EFF.mozilla and ie opens random tabs.

hi just adding the information to the exisitng topic last nite i ran tdsskiller and it found and infection in driver which is disinfected after reboot .my windows updates are working fine now and iam not getting the pop up ballon saying access denied to malicious wesite but when i scan with superantspyware it shows that hkcmd is infected it cures it but it come back again even malwarebite showsthe thing like shell open command bad note pad.fix it but it appears again.iam trying to post the latest log for you guys to have a look cheers.22:53:13:812 4044 TDSS rootkit removing tool May 31 2010 10:39:4822:53:13:812 4044 ================================================================================22:53:13:812 4044 SystemInfo:22:53:13:812 4044 OS Version: 5.1.2600 ServicePack: 3.022:53:13:812 4044 Product type: Workstation22:53:13:812 4044 ComputerName: ASDF-E26E85805B22:53:13:812 4044 UserName: Administrator22:53:13:812 4044 Windows directory: C:\WINDOWS22:53:13:812 4044 Processor architecture: Intel x8622:53:13:812 4044 Number of processors: 122:53:13:812 4044 Page size: 0x100022:53:13:822 4044 Boot type: Normal boot22:53:13:822 4044 ================================================================================22:53:14:263 4044 Initialize success22:53:14:263 4044 22:53:14:263 4044 Scanning Services ...22:53:14:773 4044 Raw services enum returned 387 services22:53:14:803 4044 22:53:14:803 4044 Scanning Drivers ...22:53:15:865 4044 ACPI (8fd99680a539... Read more

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A couple of weeks ago I got error messages from Security Essentials when restarting a PC (Win7/32, SP1). I could not uninstall the program using the Control Panel, so I used the FixIt-utility from Microsoft.
This made things worse.
I am not able to run Windows Update anymore (error code: 80073712 ? Windows could not search for new updates).
There are no system restore dates going back before I started having the problems two weeks ago.
When running sfc /scannow (as admin) I get the following error message:
Windows Resource Protection could not perform the requested operation.
Tried the same function using the Win 7 (SP1) install disk. Get the following error:
There is a system repair pending which requires reboot to complete.
Restarted several times with the same results.
Since SFC was not working I tried to do a repair install. During the compatibility check I got this message:
Windows needs to be restarted so necessary changes to system files can be made before continuing.
I have tried several reboots and also checked for a pending.xml file. Nothing.
Any suggestions/ideas? It is a standard PC I use for Office apps.

Answer:Update error 80073712, SFC not working, cannot update Win7

Hello asiaviking and welcome to the forums

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

dism /image:C:\ /cleanup-image /revertpendingactions
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.
Can you also post the requested data please?

Windows Update Posting Instructions


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Dear Forum,

the windows update service on my laptop only returns error 80070002. It seems to be a common problem for a lot of people, however most of the standard steps to take do not seem to work for my machine.

CHKDSK is ok.

sfc /scannow however refuses to work. Even with admin privileges, it says that "resource protection" wont allow it to run. If started from windows recovery mode, sfc claims that there is another operation pending and a reboot is needed, first. Needless to say, this other operation is stuck in limbo.

All other methods of manually deleting/reseting the update logs, including the .bat from this website, have failed.

Even returning to a system restore point brought no change.

The last known update to work was for net framework.

I'm not sure where to go from here since i figure my attempts might have already made the situation worse.

Had to use a third party filesharing provider:

Answer:Windows 7 update error 80070002, "usual" rescue options not working.

Please post the requested files anyhow.

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I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

Answer:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
Download and install it.

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ASUS Desktop PC CM6850 Series
Windows 7 Home Premium SP1
Core i7
Windows updates not working for a while. Initial was 8007370B appearing in the Windows Update window when searching for updates. Found bad memory using Memtest86+ and pulled the stick. Other stick no errors after 8 passes.

Toshiba HDD installed. Ran two different HDD diagnostics test on it and it passed.

No conflicts in device manager.

Now, Windows Update window showing 80070002 error. Based upon instructions, ran System Update Readiness Tool (SURT) but that appears to have not made any resolution. Ran it twice to ensure it ran successfully.

Then, ran the Windows Update Diagnostic.diagcab from and it shows Windows Update error 0x8007370B(2014-09-18-T-06_58_30P) as NOT FIXED. All other items in list shows as FIXED.

SFC /scannow will not run ... displaying the message "windows resource protection could not perform the requested operation". I tried the same in a elevated prompt in normal windows and in safe mode with the same result. No luck running Surface Scan.

Ran chkdsk /r twice also.

Screen captures of both errors and CBS log file attached. Any help is greatly appreciated. In the meantime, I will begin running some antimalware scans just in case.

Thanks for any assistance.

Answer:Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

We need that data whether or not either CheckSUR or SFC complete.

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Try this link:

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I have unintentionally put my laptop back to factory settings and am now back to windows 8.
The windows update isn't working and I can't seem to do anything. I keep searching for updates to download and install but it then says the standalone windows installer is not working either.
Does anyone know how to get around this as I am stuck on windows 8 and I cannot download any games or anything.

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System: Windows Vista


In the past week I have been experiencing difficulty in updating windows. Sometime "Windows Installer Module stopped working" pops up and other times "windows hosts file stopped working." I have tried various fix-it solutions with no luck (i.e. Fixit, SFC /SCANNOW, start and restarting installer). I would appreciate help.


Answer:Windows update not working and windows Installer Module stopped working.

copy what's the Quote box below

msiexec.exe /unregister
msiexec.exe /regserver
regsvr32 /s msi.dll
net start "windows firewall/internet connection sharing (ics)"Click to expand...

now open Notepad and Paste the above into the text-field.
Save (file>save) this as All files, and name it repairmsi.bat
Note: the .bat part is very important. Make sure you aren't saving it as a .txt document.

Now run this .bat file and see if the problem persists.

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When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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I am using Windows 7 Professional with Service Pack 1.
Windows Update has lost my update history and hangs when I tell it to check for updates. Windows Update Troubleshooter reports "Windows Update error 0x80070057(2016-07-15-T-12_59_34P) Not Fixed". How can I get Windows Update working again?

Here is a detailed account of the problem:
Earlier today, I ran Windows Update and told it to install 15 important updates. It said it was downloading them, but stalled for 30 minutes at 0% done.
I rebooted my computer and re-ran Windows Update. It reported that there were no pending important updates. I clicked "View update history" and saw that the most recent 15 important updates had failed. I clicked "Check for Updates" and,
when it finished checking, Windows Update continued to report that there were no pending important updates.
At that point, I concluded that something was wrong with Windows Update. In an attempt to fix it, I downloaded and ran the Windows Update Troubleshooter (WindowsUpdateDiagnostic.diagcab). It reported one problem found: "Windows Update error 0x80070057(2016-07-15-T-12_59_34P)
Not Fixed".
After running Windows Update Troubleshooter, I re-ran Windows Update. It reported that my most recent check for updates was "Never", and that updates were installed "Never". When I clicked "View update history" I saw an empty
list. When I clicked "Check for updates", the applicat... Read more

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Sorry to everyone.This report is an mistake. The PC which is fixed by Combofix is very well.The new problem PC is another.After all of steps in Thunder's post, WindowsUpdate is fixed.But My Neighborhood still can't work.I try to set another PC's IP as, and myself PC's IP as ping, there is no request sent back.But when I ping my PC from another PC(ping, it's work.I can see my share folder from another PC, but can't see another PC on my PC.I try to reinstall network card driver, but no help.My PC can use PPPoE to connect Internet now.My system is WinXP-SP3How can I FIX this ?Thanx for help....

Answer:After "Windows Update error 80244019; DNS address, How to fix my Windows Update Error"

This report is an mistake.Thank you for letting us know. Since this issue seems to be resolved, this thread will now be closed.In case you experience any problems with the computer, please Start a new topic.Happy computing,Orange Blossom

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Win 7 64 Windows Update not working (post migration), nor is Windows Update Readiness tool installing. I have renamed catroot and stopped services, nothing working. I just migrated HD to a hybrid solid state (Seagate Momentus). I had this problem both with Acronis 2009 and Acronis 2013, and Windows Backup would not create a recoverable partition (always said file not available about 30% through the recovery). I have installed the Intel IDE ATA drivers, and scoured the help topics. I have tried everything. I could really use some help.

The error I receive when attempting to install the Windows Update Readiness Tool is:

"Installer encountered an error: 0xc8000247"

The Microsoft FixIt and Control Panel FixIt says it has fixed the problem, but Update does not work. Nothing is working, but the OS is healthy, the disk is healthy. The sfc/scannow doesn't reveal any corrupted components.

I followed all of these instructions before attempting to install the Windows Update Readiness Tool:

Windows Update Service and Windows Module Installer Service are the two basic services responsible for all your updates to install correctly.

If Windows Updates are failing, then my first step would be to check if these two services are running.
Windows Update Service enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic upda... Read more

Answer:Windows Update is not working/Update Readiness Tool won't install

Windows Update Posting Instructions

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My Targus amu73ap mouse that was workinG perfectly with 8.1 is not working on either my PC or Asus T100 hybrid after the update to windows 10. I keep getting a message saying that the usb device malfunctioned.

Answer:Previously working USB device not recognized after Windows 10 update, how can I get it working?

You may need to try rolling back your USB drivers (or install the original drivers for your mouse from the manufacturer). I had a LAN driver get screwy with Win10 and I rolled it back to the original Win7 driver and it resolved the issue.

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I've got a Dell laptop here that isn't functioning properly. I can't get this to work for the life of me! I am currently using this laptop with a different hard drive, it's the install on the SSD that doesn't work. I know that the quick fix would be to simply reload windows, but I don't want the quick fix.

Basically, laptop works with Windows 7 install on a hard drive, no issues. On the SSD, where the ONLY applications loaded are Office 2013 and Firefox (and all the latest updates), the internet does not work (I can ping and get a response, so DNS is fine). The problem persists on IE and Firefox. I have no AV software other than MSE, and the problem persists in Safe Mode w/ networking. The hosts file is clean. The internet worked on the computer just fine when I loaded it, I hadn't used the SSD in a while and when I popped it in, the internet wasn't working. I believe something is getting in the way of port 80, but I can't figure out what. I have disabled all startup applications and all nonwindows services. The computer does not have bonjour. I have cleared history/cookies to no avail. I can't find anything suspicious in the running processes. I can't seem to turn off the windows antimalware process to test that, though.

Any ideas?

Answer:Internet not working, windows update, ping, DNS, etc. working fine

I decided to run hijack this and found two BHO's. It's funny that on my new install that I used a handful of times, I have adware, but on this install that's been going for years, I have nothing. Oh well. So I had "Crossrider" and "Coupon Companion". I removed all traces of both, yet still no go. It looks like this managed to install itself on 12/2... which had to be damn close to the date that I bought the SSD, however, I had internet activity as recent as 12/26. Here's the log of what Coupon Companion did:

1354500268 -
1354500268 - --------------------------- Installer started ---------------------------
1354500268 -
1354500268 - appid: 4493
1354500268 - installername: 4493.exe
1354500268 - installertype: 12417
1354500268 - appname: Coupon Companion
1354500268 - publisher: 215 Apps
1354500268 - publisherid: 390
1354500268 - installerfullversion:
1354500268 - platformversion: 1
1354500268 - installerscriptversion: 24
1354500268 - bhoversion: 151
1354500268 - helperversion: 151
1354500268 - bhoguid: 11111111-1111-1111-1111-110011441193
1354500268 - scrambletoken: 8093c230043101303486692df6c812c4
1354500268 - Installing IE extension
1354500268 - Firefox extension is bundled
1354500268 - Chrome extension is bundled
1354500268 - CmdLine:
1354500268 - Function onInit started.
1354500268 - Read the OS: V7
1354500268 - App registry path: Software\AppDataLow\Software\Coupon Companion
1354500268 - srcid: 100086
1354500268 - subid: default
13545002... Read more

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Yesterday, after a Windows update my CorelDraw vba macros stopped working; trying to run some of them gave me an "Error During Load" message; the others just didn't do anything at all. I had to uninstall the update, now everything is back to normal.

Windows 10 Professional
Version: 1703
Build: 15603.786
HP ProDesk 400
Intel i5-4670, 8GB RAM

Any help will be greatly appreciated. thanks

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Yesterday, after a Windows update my CorelDraw vba macros stopped working; trying to run some of them gave me an "Error During Load" message; the others just didn't do anything at all. I had to uninstall the update, now everything is back to normal.

Windows 10 Professional
Version: 1703
Build: 15603.786
HP ProDesk 400
Intel i5-4670, 8GB RAM

Any help will be greatly appreciated. thanks

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Tried the following:
1. Update works if I bypass the router, ie. connect the PC directly to modem.
2. It also works from different ISP, through router (at work).
3. Format disk & Reinstall windows 7

From windowsupdate.log:
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <>. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: DownloadFileInternal failed for error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\
2011-12-01 00:03:54:771
968 99c
Misc Microsoft signed: Yes
2011-12-01 00:03:55:863
968 99c
Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <> Bypass List used : <(null)> Auth Schemes used : <>
2011-12-01 00:03:55:863
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for < Read more

Answer:Can't update Windows 7 - Windows Update Client failed to detect with error 0x80072efd

Try to remove the proxy server entry from the WinHTTP proxy configuration for Windows 7:
Click Start, and then type cmd in the Start programs and files box.
Right-click cmd.exe in the Programs list, and then click Run as administrator.
Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
Type the following command and then press Enter:
netsh winhttp show proxy
Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.
To remove the listed proxy setting, type the following command and then press Enter:

netsh winhttp reset proxy
Click Start, click All Programs, click Windows Update, and then try to download and install updates again.Alex Zhaozx
TechNet Community Support

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I'm running Windows 7 Pro on my Dell laptop. This laptop has been in storage and hasn't been turned on in a year. Originally, all I wanted to do was use iTunes. The problem:
It made me update it in order to use it, but I got an error.
I un-installed it and tried downloading a fresh copy and I get the following error:
After some Googling, I read that not having the latest Windows .NET framework might be the problem. Sounded reasonable so I fired up Windows Update but that gave me an error and wouldn't start checking for updates.
I managed to get it to check for updates, but now when it starts the process, I get the following:
I Googled the error code "8007007E" and tried a few things to try and fix it.
I downloaded the windowsupdatediagnostic.diagcab, found on Microsoft's site, here:
I tried resetting the Windows Update reset tool, using "MicrosoftFixit50202", found here:
I download the system readiness tool, found here:
I tried a clean boot.
I tried renaming the Windows Update Softwaredistribution folder.
None of this worked.
I ran the System File Checker tool (SFC.exe) and the results said I had bad files, but I don't know how to fix them. It generated a CBS log, which is too large for me to post (10MB) , so I've uploaded to dropbox,... Read more

Answer:Windows update error.. System File Checker integrity error..iTunes install error

Open the Command Prompt, copy and paste the commands below one at a time followed by pressing Enter after each command.
net stop wuauserv
rmdir /s %windir%\softwaredistribution\wuredir
net start wuauserv

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Greetings, I am having issues with Windows Update! First of all when I click the Icon "Windows Update" It actually takes a few moments to get there, which is very unusual! When it does finally come up it shows an "X" on a red shield and says "Check for Updates for your computer - Always install the latest updates to enhance your computer's security and performance" So I click "Check for Updates" and immediately receive an error! "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." Nope, that doesn't work nor did completely shutting it down. So I opened the Administrative Tools and then Services. Scrolled down until I located Windows Update, and clicked on Start the service. I receive the following error: Windows count not start the Windows Update service on Local Computer. Error 0x8007277a: The requested service provider could not be loaded or initialized. So I went to Bing typed in the error code and located a Microsoft webpage about the error and started following instructions and ran First the Norton removal tool, then removed AVG then downloaded and ran Windows Update Diagnostic. It did not fix all the issues. Weird that it told me to run in default & aggressive modes, but there was no different modes.

Website: Error Page - Microsoft Community

The attachment Troubleshooting WU error.png is what I get when I ran the diagnostic. The Troubles... Read more

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After replacing hard drive and cloning old hard drive computer was running slow.  I recovered computer to factory setting, but now I can't  check for updates.  I can't install internet explorer 8, can't install service pack 2.  Several updates were done immediately after the recovery but I can't run Windows Update.
Computer is a vista home premium  OS,  X86, service pack 1 build 6001, cpu E2200 2 core, 3.5 GB memory, SMBIOS version 2.5
I have tried all fixes listed on the internet when googled, tried the fix it took, tried the fix, but still cannot update.
Please help

Answer:Update checking not working error 8024A00

Download SP2, 32-bit , install it from your desktop.
Download IE 9, 32-bit, install it from your desktop.
After those two events...then go to Windows Update.

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My vista home premium 64, service pack 1, cannot be updated. I tried to do all the advices that I was able to find in the differents forums and in the Microsoft Knowledge Database.

I uninstalled my antivirus and firewall security software, rebooted my systems, no success...I deleted the content of C:\Windows\SoftwareDistribution\Download, rebooted my systems, nothing...I donwloaded, installed and run the System Update Readiness Tool for Windows Vista 64-bit. It ended ok, but still I couldn't update my systemI donwloaded Vista Service Pack 2, and I tried to install it directly from it, no sucess...I found this solution in the forums:
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc It didn't work
I tried to do also this, opening a command line window as administrator:
regsvr32 wintrust.dll /salso this
sfc /scannow no errors, doesn't work

Please, can you help me?

Best regards

Answer:Vista Update not working. Error 800B0100

Hi jlauriale, welcome to the forums.

I've seen 1 solution somwhere that might help, it did with me once. Windows Update connects using IEs settings, you could try to 'reset' Internet Explorer in the advanced settings tab. This will completely reset IE, including any addons you may have installed.

You will need to reinstall any addons you had, but try 1 at a time just in case it was 1 of them causing the issue
Hope this helps


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Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+[email protected]

Answer:Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+WindowsUpdate_80072EE2

This error code indicates that you cannot access the Windows Update servers properly. Please refer:
Windows Update error 80072ee2 remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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I am using Windows XP SP3. On shutdown of my laptop I received a message about Microsoft Updates to install and computer would shutdown when finished installing. An hour later the updates still had not finished installing so I shut down my laptop manually.

When I turned on my laptop I received a message stating could not find C:windows/system 32/ juschd.exe.bat file, however, computer continued to boot up and all appeared well.

I then tried to update McAfee and the Security Center was not able to update so I type in the address bar of Internet Explore and Internet Explore was not able to display the page. I also found I could not get to any site with "McAfee" in the address.

I called McAfee and after a hour they said I need to call a different department and that there would be an additional charge.

So I decided to try and fix this on my own. Researched and found that this might be a MTU size error so made registry entry of hkey_local_machine\system\CurrentControlSet\Services\Ndiswan
Parameters\Protocols\0... ProtocolType REG_DWORD 0x00000800 PPPProtocolType REG_DWORD 0x00000021 ProtocolMTU REG_DWORD 1452.

This did not work. Then read to uninstall McAfee. So I uninstalled McAfee including showing all folders and files and then deleting them. Needless to say this did not work. I still could not visit the McAfee websites.

Then I found this forum and did some more reading. Wish I had found this forum first.

Since reading some of the p... Read more

Answer:Microsoft Update Error/McAfee Stopped Working...

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I have done all the things Microsoft suggests, several times. What is going on here?I have Windows XP SP3. Thank you.[Error number: 0x8DDD0018] The site cannot continue because one or more of these Windows services is not running: Automatic Updates (allows the site to find, download and install high-priority updates for your computer)Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted)Event Log (keeps a record of updating activities to help with troubleshooting, if needed)To make sure these services are running:1. Click Start, and then click Run.2. Type services.msc and then click OK.3. In the list of services, double-click on Automatic Updates and then click Properties.4. In the Startup type list, select Automatic and click Apply.5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.6. In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.7. In the Startup type list, select Manual and click Apply.8. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.9. In the list of services, double-click on Event Log and then click Properties.10. In the Startup type list, select Automatic and click Apply.11. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.

Answer:[Error number: 0x8DDD0018] Microsoft Update not working

Nevermind. I just resolved it myself. Thank you.

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I get an error every time when I try to install important updates. I get an error code 80070BC9.  Also ever since I have had my new computer I can never install programs such as itunes,sony vegas, and i cant even install microsoft redistributable packages and it tells me i need it and i cant install dotnet stuff either. And I get error 1935 when installing those kind of programs. PLEASE HELP!!! Here is the update history for one of the updates that failed there are 4 more.Microsoft .NET Framework 3.5 SP1 Update for Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB982526)Installation date: ‎12/‎4/‎2010 9:09 PMInstallation status: FailedError details: Code 80070BC9Update type: ImportantThis update addresses a set of known issues of the Microsoft .NET Framework 3.5 Service Pack 1. After you install this item, you may have to restart your computer.More information: and Support:

Answer:Windows Update Error Windows 7 Error Code 80070BC9 and Installation Errors

Check or see this thread -->

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Operating System:       Windows Vista Home Premium
Computer:                     Compaq Presario SR5079UK                                          2 gb RAM
Problem:  "Windows Update; Error Code 8000FFFF"   "Unable to uninstall update KB929777"
Solutions Tried:
Disable all Antivirus softwareTry running windows updates, and receive the error message "Error Code 8000FFFF"I have been advised to uninstall update KB929777, when trying to do this I receive a further error"An error occurred, not all of the updates were successfully uninstalled"
I have also tried the above whilst running Windows in safe mode and the same errors are received.
Also tried the following:
Disable all Antivirus softwareAt command prompt; Net Stop WuAuServRename "C:\Windows\SoftwareDistribution"     to     "C:\Windows\sdold"Try installing download update "KB929777" - Unable to installAt command prompt; Net Start WuAuServTry running windows updates and, still receive the "Error Code 8000FFFF"
I have also tried the above in safe mode, however the service "WuAuServ" does not run in safe mode,tried installing the update "KB929777" and receive the error "Installer encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
I have also tried the following:Removing 1gb of RAM, Re-installing a previous ... Read more

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Hi all, I am having a frustrating issue at the moment, where my pc is taking 20 minutes to boot - this is primarily because it keeps trying to install several windows updates, gets to 30% after multiple restarts, then fails, and says "recovering original windows installation" and finally boots up. It then presents a list of failed updates. This is below.
These all see to be for Windows version 1709. Can anyone tell me if my issue is possibly because, acording to my system I have version 1703 - and if so, how do I get it to 1709 so i can install these and move on?
Any advice please? This is driving me nuts. The only thing I have found online is recommendations of a full re-install, which i dont want to do, not with hundreds of Gb of games, and all the setup for HOTAS, Oculus and everything to do again, that will always be last resort for me.

I have tried:
Uninstalling BitDefender and trying again. DISM /Online /Cleanup-Image /RestoreHealth.Using the Windows Upgrade Assistant.Running updates in Safe Mode.

Everything I have tried has the same result. Any help would be appreciated, as a re-install would take me a couple of days to get everything back to where it is now. Other than these updates the system is perfectly stable and runs well.

Answer:Windows update failing - version 1709 Update - no real error message.

1) Find a flash drive that you can format ( > or = 8 GB)
2) Create a bootable Windows 10 iso:
Download Windows 10
3) Uninstall all AV software (always on and manual)
4) Place the computer in clean boot:
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
5) remove nonessential hardware
USB devices
bluetoot devices
USB drives (other than a windows 10 iso if used for the upgrade)
USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,
6) ) These should be the only attached devices:
wired mouse
wired keyboard

7) Check the drive to make sure that there is > 25 GB free space
8) Post an image of disk management into the thread:
Disk Management - How to Post a Screenshot of General Tips Tutorials

9) Open administrative command prompt and type or copy and paste:
10) sfc /scannow
11) dism /online /cleanup-image /restorehealth
12) chkdsk /scan
13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

14) Remove all unused SATA devices (only have one drive available during the windows upgrade)
15) Uninstall non-Microsoft disk encryption software
16) Run disk cleanup to clean temporary and system files

17) disconnect wireless ... Read more

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We couldn't install Windows 10
0xC1900101 - 0x40017
We've set you PC back to where it was right before you started installing Windows 10
The installation failed in the SECOND_BOOT phase with an error during BOOT operation
What was tried: Connected straight to ethernet, Turned off wireless and Defender A/V, Removing the D/L files, D/L fresh from ISO file, launched install file, went through approx 50% and PC rebooted - nor stuck on black screen with swirling dots for OVER 4 hours with a brief HD access every couple of seconds.
Rebooted again -- still swirling dots on black screen. Tried again, same results.
Rebooted with F8 to get original Win 10 back.
Turned on "metered connection" option for WLAN to stop this update from happening. But now I cannot get and security updates for this machine.
Please suspend this D/L until fixed. Cannot afford to have no protection!

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I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


Answer:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

Answer:Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...

Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1... Read more

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I keep getting an error for updating my modem when running windows update. How do I check which modem verison I have? sights with trusted update downloads?


Go to Solution.

Answer:G550 - windows update error - Samsung CDMA Modem won't update

please post back the error message as it is.

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I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so.

I've tried deactivating my firewall; manually installing from the microsoft website; and using the system readiness tool but I keep getting the same error

I've attached log files and I believe some files are corrupt. How can I replace them?
Can anyone please help me out?


Answer:Windows 7 - Update KB976932 and KB982526 update failure- error 800b100

i am facing the same problem even, tried installing manually, readiness tool and fix it, nothing works. So i just turned off windows update,
windows update Code error 800B100
I amrunning 64 bit windows 7 ultimate

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Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

Answer:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

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Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but now!!! now it says that there's Internet explorer 9 update error! Please help, guys, really frustrated that I can't use skype, I really need it for my work. ty.

I've made logs with System Update Readiness Tool as suggested here Windows Update Posting Instructions, but when I try to attach it, it says

Your file of 10.84 MB bytes exceeds the forum's limit of 8.30 MB for this filetype.

What should I do? I've tried to zip CBS and to rar it, but the size is still bigger than allowed. HELP!

Answer:Windows update error 9C48, Internet Explorer update.

I'm thinking my CSB file is bigger than it has to be because I've been running this System Update Readiness Tool couple of times in last few days, maybe I should delete something out of there?

Update: I uploaded it here, sorry if it's against the forum rulse, or something, will do as it must be done if this isn't appropriate. thx

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My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update.

Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:

Windows could not search for new updates

An error occurred while checking
for new updates for your

Error(s) found:
Code 800F081F

This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

Answer:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the

Hope you can help me, thanks.

Answer:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

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Hello, can someone please help me with my problems about Windows Update

I have tried to run Windows Update on my computer and received the following error message:
I have also tried Farbar Service Scanner and i got this file
Attachment 294790
Any help and suggestions would be greatly appreciated!

Answer:Help with Windows Update Error: Windows Update Services not running.

i have a similar problem here is my farbar file:
Please Help
Farbar Service Scanner Version: 23-11-2013
Ran by Safe (administrator) on 24-11-2013 at 12:02:44
Running from "C:\Users\Safe\Desktop"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.
Windows Firewall:
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Firewall Disabled Policy:
=========... Read more

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I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed).

Windows update was working fine until maybe June or May of this year.

I have tried a number of hotfixes, several microsoft fixit (automatic normal and aggressive runs), the sfc /scannow in admin CMD mode, and also uninstalled the last ten or so updates. I have also deleted the contents of the /Downloaded Installation Files/ within C:/Windows but that also did not fix the error.

Have also tried disabling my antivirus but that did not change anything, windows update will not self-update at all.

Nothing seems to work. Please help.

Below see a typical update attempt from the log (repeats almost every other day more or less the same.

2012-08-27 13:31:58:097 1088 162c AU ## START ## AU: Search for updates
2012-08-27 13:31:58:097 1088 162c AU #########
2012-08-27 13:31:58:103 1088 162c AU <<## SUBMITTED ## AU: Search for updates [CallId = {DC5A4D0A-1B62-43F8-ABF1-BED8250E87B9}]
2012-08-27 13:31:58:580 1088 13d0 Agent *************
2012-08-27 13:31:58:580 1088 13d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-08-27 13:31:58:580 1088 13d0 Agent *********
2012-08-27 13:31:58:580 1088 13d0 Agent * Online = Yes; Ignore download priority = No
2012-08-27 13:31:58:580 1088 13d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=... Read more

Answer:Windows Update Self-update Fail Error 80073712

agreed. I am facing a similar problem as you. Help

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After buying a new hard drive and reimaging thumb drive from Dell, I installed Windows 7 Ultimate on a Dell M6400 Precision Laptop. I have everything working except Windows Update will not Update. It has not updated once since the install. Windows Tech
support has not been able to resolve the issue, even with remote assistance. I get the Error Code 0x80070003 after running the Windows Update Diagnostic Tool. Does anyone know how to fix this?

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I am unable to install "Update for Windows 7 for x64-based Systems (KB2761217)" and get "Error Code 8007065E" after the update finishes downloading and attempts to install. See attached for the logs and a screenshot of the error.

Answer:Windows Update Error 8007065E on Update KB2761217

You have some errors in the CheckSUR log which are likely causing your problem - for ease of access, I'll put them here....

Unavailable repair files:
servicing\packages\Package_4_for_KB2761217~31bf3856ad364e35~amd64~~ Read more

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Alright, this has been going on for awhile, and now I'm fed up. Every time I want to update windows, it comes up with this error code - 80090305 Every time I try to update windows defender, it comes up with this error code - 0x80090305 I can't update either! I've looked for solutions online -everywhere- nothing works. I checked what the Microsoft website said, but that didn't help either! I really think I should get these updates, and I'm tired of it popping up and telling me that it can't update. The computer is an Acer (I don't know the exact model, I trying to fix my friends computer and I'll be back there tomorrow.) Anyway, help would be amazing. Thank you! p.s I realize this is my first post, but you know I signed up because I really need help! I've tried everything!

Answer:Update error 80090305 - cannot update windows or defender!

Fix SEC_E_SECPKG_NOT_FOUND Error Under 2 Min - Fix PC Error ?
This is what they say is the fix

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I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer.

Any help is appreciated. Please see attached logs and below code




Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-FYVQB
Windows Product Key Hash: BiGPTnEmebjLKyvsFO9OMYyy/gc=
Windows Product ID: 55041-008-1336017-86675
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {3AD4711B-834B-4D8B-A7D1-D1E6DF23B036}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA ... Read more

Answer:Windows Update Issue - Error 80073712 will not update

Hello habeeb786 and welcome to the forums

Could you follow the instructions here please:

Windows Update Posting Instructions


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When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:
This issue occurs if Windows security .dll files are registered incorrectly.
Download Fix It from KB956702 to fix this problem.

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Windows Update was working fine until earlier this month, when it suddenly started displaying the mentioned error code.

Have tried running the FixIt tool from Microsoft to reset Windows Update components, but it cannot repair the Windows Update error.

Tried running SURT, but it gave a message about not being able to install hotfix.

SFC /SCANNOW cannot run.

Attached screenshots and log folder.

Answer:Windows Update error 8008005 on search and update

Have you tried a start up repair from the install disk?

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Hello. Been having this update issue and already run SURT, Fixit, and SVC to no avail. Even spent some time on a live chat with a microsoft tech to help me out but his tools couldn't help much. So, I've come here to hope for a miracle.

Here are my log files. The attachment manager isn't working at time of posting so I will attempt to upload the full CBS .zip later.

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Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but still doesnt work.

Any ideas you all could give would be great! Thanks.

Answer:Update for Windows Update Error Code 800700B7

Hello bobo and welcome am no expert mate but take a look at this Windows update KB2532531 gets error code 800700B7 - Microsoft Community

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I am having wifi with proxy enabled in my college.when I try to connect to wifi it says no internet access though internet is working after I have updated to update 1.Can any one help me solve this issue.I think there is some conflict with the internet sharing opion and enabling wifi.As soon as I turn on internet sharing wifi is turned of and vice versa.please help me solve this. Thanks

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I hope this forum can help. I've tried several others. My Win 10 Update function is not working at all. There are over 100 updates saying "Waiting for Download." The progress bar stays at 0%, even when there is nothing else running at all.
I ran WindowsUpdateDiagnostic, and it said "service registration is missing or corrupt." It won't say which service it's talking about.
I ran SPF /scannow and it said no integrity violations.
I ran DISM /scanhealth, /checkhealth, and /restorehealth, and they said "no component store corruption detected" and "restore operation completed successfully."
I did all the steps in "Reset Windows Update Components" and they all completed successfully, but nothing changed except that the list of updates disappeared (they all reappeared as soon as I clicked on 'Updates are available).
A search on "service registration is missing or corrupt" shows that this is a common problem, but I've tried everything suggested, and nothing has helped with the problem.
The only advice that I haven't tried is to re-install Windows 10. I don't want to have to re-install MS Office, Kaspersky, etc.
Can anyone help with this?

Answer:Windows 10 Update Not Working, How Can I Get It Working?

Originally Posted by Windows Central Question I hope this forum can help. I've tried several others. My Win 10 Update function is not working at all. There are over 100 updates saying "Waiting for Download." The progress bar stays at 0%, even when there is nothing else running at all.
I ran WindowsUpdateDiagnostic, and it said "service registration is missing or corrupt." It won't say which service it's talking about.
I ran SPF /scannow and it said no integrity violations.
I ran DISM /scanhealth, /checkhealth, and /restorehealth, and they said "no component store corruption detected" and "restore operation completed successfully."
I did all the steps in "Reset Windows Update Components" and they all completed successfully, but nothing changed except that the list of updates disappeared (they all reappeared as soon as I clicked on 'Updates are available).
A search on "service registration is missing or corrupt" shows that this is a common problem, but I've tried everything suggested, and nothing has helped with the problem.
The only advice that I haven't tried is to re-install Windows 10. I don't want to have to re-install MS Office, Kaspersky, etc.
Can anyone help with this? Um hmmmm..
Maybe best to try refreshing your PC without affecting your files.

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I have been trying all day to run my windows update. I just got my computer out of the box today. The windows update says that the update process can not be done until the "update to Windows Update" is installed. I have tried to install it and I keep getting the error code 80070643. I went to the "help" area. I said to go to services and restart the office source engine to automatic (delayed start). It did not work.

I have searched and there is said to set the ose to manual. I tried that too! Nothing is working.

I even tried to manually install the windows update from the microsoft website and it gave me the same error code.

Several places I find online keeps saying something about office 2003, but I have 2007.

Any ideas?

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This update is causing problems.
2017-11 Cumulative Update for Windows 10 Version 1709 for amd64-based Systems (KB4048955)

I restart and then after it boots up I get this message:

We could not complete the updates. Undoing changes
How do I block this certain update please?. Thank you.

Answer:Windows update error.How do I block this update????

Have a look in the tutorial section to reset the windows update settings. worth trying i reckon

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I have run across this error now 2 times. In the first instance the computer was run through with a fine toothed comb and all malware removed. In the second case we have not done the malware removal. For this post, I would like to deal with the first computer as the second guy is still working the steps the other I tried (unsuccessfully) on the first. The following has been done:
Scanned and cleaned of malware
Tried the steps here.
Tried the steps here.
Tried this, and this,.
Reset the Windows firewall. Uninstalled and re-installed the Windows firewall. Nothing has worked. Does anyone have any other suggestions we can try?

Answer:Windows Update error 80072EFD, cannot update

The Windows Update error code 0x80072EFD; Error String ERROR_INTERNET_CANNOT_CONNECT occurs when the attempt to connect to the server fails.
You appear to have tried quite a few troubleshooting steps, including the Fix It tool. Nevertheless, see if something at Cannot Update Windows using Windows Update and at Windows Vista Updates Fail To Install help you.

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When I try to update windows update, it gives an error report as "error found, code 80070003".
I have Windows 7  Home premium operating system.

Answer:Cannot update Windows update. (Error 80070003)

To troubleshoot the issue, please try the suggestions from the link below:
Windows Update error 80070003

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I have been getting error 0x8007001f whenever I attempted to install the windows 10 anniversary update. I went through most post suggestions for fixing this error. What I found I have not seen posted before.
I have one of those Dells (XPS 8900) similar to Alienware which has the system on a SSD and a second conventional HHD for data.
This configuration, if unchanged, still places user data (such as Documents) on the smaller SSD. In order to have all user data put on the larger HHD I defined a soft symbolic link from the SSD to the HHD for the Users directory. This worked great until my computer attempted to install the anniversary update of windows 10. I kept getting the 0x800701f error no matter what I tried. That is, until I restored the original Users directory on the SSD. After that the update went through just fine.
After the update I relinked the Users directory and everything came up as before but with the windows update installed.
If you have linked the users directory as I did just unlink (see below) and the update should go through.
The mklink command is used to define the symbolic link. It should be run from an administrator command prompt.
(mklink /d Users D:\Users)
Rename the original Users directory on C: before defining the link. If you did not then you will have to copy the Users directory from D: to C: after deleting the link, then delete and relink after the windows update.
To delete the link just do an "rmdir Users" from administrat... Read more

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Hi All

Some of our client machine(Windows7) is not taking update from WSUS server. When we verified the WindowsUpdate logs, we could see that WU client version is changed to 7.6.7600.256 from 7.5.7601.17514.Our WSUS server is running with version WSUS 3.0 SP1 on windows 2003 server. So we suspect this may be the reason windows 7 machines is getting the error message 'Windows Update Client failed to detect with error 0x800b0001' when it try to get the update from WSUS server.

So please suggest any steps to change the WU client version on windows 7 back to 7.5.7601.17514

Please find the attached log file.

Answer:Getting the error Windows Update Client failed to detect with error 0x800b0001

Hi this is about your error Error code when you try to use Windows Update or Microsoft Update to install updates: "0x800B0001"

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I haven't been able to do Windows Update in over a year due to error code 80004002. I have tried to re-register the .dll files associated with Windows Update as many sources have suggested to do as a fix... but it hasn't worked for me. I just tried installing SP1 to fix this problem... but I get Internal Error 0x800703F0. One of the suggestions/fixes to this Internal Error is to check Windows Update to see if you are offered SP1 by windows update... but that's the thing... I can't update AT ALL... every time I try to check for updates it gives me error code 80004002. I don't know what to do, this has been driving me absolutely insane ever since this problem showed its ugly face.

If anyone knows how to fix this PLEASE let me know. I will worship whomever can get around this BS. :C

EDIT: Also - I'm running Vista Ultimate 32-bit, and yes it's a legit copy.

Answer:[VISTA] Windows Update error 80004002/SP1 Internal Error 0x800703F0

You install is gone south. You will have to backup and do a fresh install.

Almost all of the suggestions i am seeing say the same thing you said you tried. There is this solution that has about 5 or 6 different .dll's to re-register have you done all of them?

Re: Windows Vista error code 80004002 - TechNet Forums

From a couple of other sites they have returned results of RAM or CPU overheating. So have your run Memtest86 to test your RAM? There is a suggestion to try this app out as well:

Download Dial-a-fix - Dial-a-fix is a collection of known fixes which addresses issues with Windows Update, Microsoft Installer, and more - Softpedia

That might help you. There is also this solution that i have found:

Go to Start, run, type services.msc <hit enter>
Make sure that COM+ Event System is set to Automatic and is started, and COM+ System Application is set to Manual, and isn't started.
Then - download and install the update from here manually: When you use Automatic Updates to scan for updates or to apply updates to applications that use Windows Installer, you experience issues that involve the Svchost.exe process (WindowsUpdate Agent)
You will probably have to run the above software with the /wuforce switch.
Change to the directory that the update resides in (after you have downloaded it) from a command prompt - and type:
WindowsUpdateAgent30-x86.exe /wuforce <hit enter>
That might help. That is about all i can find right now. Ho... Read more

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I have been having problems installing 8 updates since early May 2012. I am getting the error code in the title line.

The updates are:

[LIST][*]Security Update for Microsoft Office 2007 suites (KB2596672)[*]Security Update for Microsoft Office 2007 suites (KB2596792)[*]Security Update for Microsoft Office 2007 suites (KB2596880)[*]Security Update for Microsoft Office 2007 suites (KB2597162)[*]Security Update for Microsoft Office 2007 suites (KB2597969)[*]Security Update for Microsoft Office Excel 2007 (KB2597161)[*]Security Update for Microsoft Office Word 2007 (KB2596917)[*]Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267)

I have run FixIt, but to no avail. I have also turned off services and rebooted and ran Windows Update and still got this error.

Do I need to just skip these updates, or somehow troubleshoot this and fix it. If I need to fix it, I need help.

Regards, and thanks.

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I was given an HP Compaq Presario C500 that was headed for the garbage because it would not connect to the internet. After running several scans ESET online scanner came up clean. Installed Microsoft Security Essentials and installed SP1, and can't get it to install SP2. I keep getting error code 80070017 / Windows Update encountered an unknown error.

I would prefer to reformat but Recovery Manager restarts back into Windows and I have no disks.

Can provide a long list of what has been done if needed including WU Modules (Normal Mode) and WU Components fixes. Permissions point in every which way but the correct way!

Any help would be much appreciated!

Free space is presently @ 42.3 GB of 68.9 GB on C: Drive (started out with 7.3 GB's free space! )
and 4.91 GB free of 5.53 GB on Presario_RP (D)

Specs as follows:
Vista Home Basic
Intel (R) Celeron (R) MCPU
[email protected] 1.60GHz 1.60 GHz
512 MB RAM
32-bit OS
Denied access to the CBS folder itself though can access CheckSUR.log which I am including along with sfcdetails.

Checking System Update Readiness.
Binary Version 6.0.6001.22375
Package Version 5.0
2010-10-04 19:57

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.

Checking component store
Seconds executed: 2478
No errors detected
Checking System Update Readiness.
Binary Version 6.0.6002.224... Read more

Answer:Error code 80070017 / Windows Update encountered an unknown error

Checking Component Store
(f) CSI ReadFile Failed 0x00000017 winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990\wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990
(f) CSI Payload File Corrupt 0x00000000 wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990

You have corrupted C:\Windows\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f699
folder thus this issue with updates ,I'm not fully sure it's only issue with wcp.dll or with full folder.For precaution I recommend replace all files in this folder.

How to fix:

1.First prepare special recovery disk Create a Recovery Disc
and make sure boot order in your BIOS is CD-ROM,C,A
(if you don't know how to to do that then check your computer manual)

2.Download attached to post file -in zip file is packed Packs folder -you have to unpack it and place directly on C: exactly as I show below:

Click this bar to view the full image.
3.Boot burned special recovery disk (if you don't have Vista DVD instead use special recovery disk )
Choose language>>Repair Computer>>WinRE>>command prompt

and type:

robocopy C:\Packs C:\ /E /IS

press ENTER

del C:\Windows\Logs\CBS\*.*

press ENTER

4.Back to your system and run Readiness Tool again.
5.Try install SP2 from Microsoft Dow... Read more

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I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

Answer:Error Code 80070643, Windows 7 Update error, can't install updates.

Waiting for a day no one seems to be replying.

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Hiya, this problem started when I encountered "generic host process for win32 services has encountered a problem and needs to close". I figured I could have a virus or something, so I rebooted to run some scans in safe mode. Problem is, when I attempted to go into safe mode, it flashed the blue screen and reset.
Also this happens when I try and disable auto reset on BSOD ( so I just don't change it)
"-System control panel applet- if the page file on volume C: has an initial size of less then 0 megabytes, then the system may not be able to create a debugging information file if a STOP error occurs. Continue anyways?"

After the reset, I was given 2 options I haven't seen before:
"Windows XP professional" -> everything starts normally
"Windows (default)" -> gives me a "hal.dll is corrupted" error

I did my scans on normal windows (since safemode is giving me BSOD) and I didn't find any viruses/mal/spyware.
I used these for scanning: Microsoft security essentials, malwarebytes, and spybot.

After some google searches, I tried to update windows via ***www.\/\/ but recieved an error message like I didn't have the internet. I read somewhere to add it to the "trusted websites" and I did, but didn't change anything.
Also from the searches, I was redirected a few times, so I think I have the google redirect virus.
*** Whenever I have this url spelt correctly, I recieve a &... Read more

Answer:generic host error|windows update error|safemode BSOD

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Hi, about two months ago my computer started doing some weird stuff where multiple programs didn't work.

Some programs, such as notepad, give an error of C:\Windows\systems32\WINSPOOL.DRV is either not designed to run on Windows or it contains an error. I have no idea what is causing this, and found out when looking at its permissions, all were switched to a TrustedInstaller, while I had only read/execute perms.

Also, when I tried to restore my computer to an earlier version, all of my restore points were gone. When I tried to backup my files, an error came up stating, "Server execution failed (0x80080005)".

Lastly, I am unable to set my computer to update windows. When I go to the action center and click Install Updates Automatically, the window closes and nothing changes.

My current OS is Windows 7 (which was upgraded from Windows Vista), and it is an HP laptop. Also, any automatic updates HP software usually installs, doesn't seem to be working.

I have no idea why all of this is happening, and I greatly appreciate any help.

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How can I resolve this common problem I have... unknown error during install of Windows Service Pack SP1 update ? I had to restore my older notebook to factory status and now this important update won't complete the install due to this error code. I also
can't update Internet Explorer browser from version 8. Can somebodey help me with these issues?

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I have a Sitefinity 7.0 project I am developing that has been working fine until a few weeks ago. After a round of Windows updates I would get a 500 error everytime I tried to access the Dashboard or any other backend page. The login worked, but the desired
page always failed, whether running in VS2013 or published and run from IIS 7. The production site hosted on WS2008R2 remained trouble free, but the issues affects development on my Windows 8.1 box.

I confirmed the error was caused by Security Update for Microsoft .NET Framework 4.5.1 and 4.5.2 on Windows 8.1 and Windows Server 2012 R2 x64-based Systems (KB3098779). Removing the update resolved the issue. Once a week, every week since, the update is
reinstalled automatically without me being able to stop it. The error reappears every time this update is automatically reinstalled.

Log file details:
Message: HandlingInstanceID: 90fbe7e3-4606-4131-bbec-cfc0d6c34060
An exception of type 'System.Web.HttpCompileException' occurred and was caught.
11/18/2015 12:36:19
Type : System.Web.HttpCompileException, System.Web, Version=, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Message : External component has thrown an exception.
Source : System.Web
Help link :
Results : System.CodeDom.Compiler.CompilerResults
SourceCode :
WebEventCode : 0
ErrorCode : -2147467259
Data : System.Collections.ListDictionaryInternal
TargetSi... Read more

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I get all those messages at start up, plus superfetch has stopped working, and sometimes windows explorer has stopped working. I know it's some type of virus from something. So far safe mode has been working (slowly). Yesterday I had a friend reinstall(?) vista on it so I'm not sure if it would qualify as a legal copy or not anymore but it was actually much worse before that. It couldn't even start up right normal or safe mode.

it is a hp G60t-200, and the OS is vista, I'm not sure what other info would be needed for this. Please help if you can.

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Anyways yesterday I posted about how I accidently uninstalled some preloaded Windows programs, I reinstalled some of them, but now my laptop's all funny. When I connect to The Internet, any program that I open freezes for like 10 minutes, after which it unfreezes. During this time I normally restart my computer, with no success. If I open Windows Live Messenger and Internet Explorer 7 together it freezes normally.
Pinball, WordPad, Sound Recorder, and Volume Control cannot be restored.
Also, I tried using my Toshiba Recovery DVD, with no success. It says Loading RAMDISK Image, then it reboots and loads the exact same system with no changes made. I called in to Toshiba support, a customer service rep and I redid this process, and no success. He says there might be a hard drive corruption so severe that it refuses to accept The DVD.
What can I do?
My computer specs:

Toshiba Satellite a100
Windows XP Home SP2
Intel Centrino dual-core 1.6 GHz
100 GB hard drive
DVD-RAM multi-layer burner

Yada yada.
Please help, and if you require any more information I will be glad to provide it.

BTW, I had this exact same problem with my previous laptop, which was the same kind. That one, I returned it to Future Shop and I got it exchanged for this one since it was still 2 weeks of my purchase. It's been 2 months, however, so that option is not open.
Update: When I connect to The Internet, if I try to open ANY programs it freezes, not just IE7 or WLM.

Answer:Windows XP error, probably hard drive error, recovery disc not working

My HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:19:47 AM, on 29/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program F... Read more

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Hello all,
I have an issue with my WIndows Updates, I am getting error code 0x80040154 and all the sites I checked did not help.

Here is my Windows Update log:
Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: 117cab2d-82b1-4b5a-a08c-4d62dbee7782""
CoCreateInstance Failed: hr = 0x80040154
Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154

Checked in the Registry and here is what is listed

I have tried everything to get it to the correct location without any luck.

SFC / DISM / ResetWUEeng / WinFixit / and the list goes on.

I also deleted it and broke my computer and could not restore it. Had to start all over again and still received the same error message.

Does anybody have any suggestions. Thanks.

Answer:Registry Error - Windows Update - Error Code 0x80040154

Welcome to the forum kaltland.
Link below is for Windows 10 Update Troubleshooter...

After the troubleshooter finishes, try running Windows Update again and install any available updates.

58 more replies
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When i try to install my windows update, i always get both error code  800F0900 and 800B0100. i tried installing the updates manually, used MS Fix it and the system update readiness tool. I use sfc /scannow and it says  "No integrity violations found". Still error. Can anyone help? I have uploaded my CBS zipfile to googledrive datahost is not working.)  and attached the sfc text file overhere.
Hope you guys can help me solve it
This is my Farbar scan.
Farbar Service Scanner Version: 26-07-2015
Ran by Finance Server (administrator) on 19-09-2015 at 17:00:41
Running from "C:\Users\Finance Server\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
Internet Services:
Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.
Windows Firewall:
Firewall Disabled Policy: 
System Restore:
System Restore Policy: 
Action Center:
Windows Update:
Windows Autoupdate Disabled Policy: 
Windows Defender:
WinDefend Service is not running. Checking... Read more

Answer:Error code 800F0900 and 800B0100 windows update error

Please download and run the Windows Update Troubleshooter.
Clicking on the link above will start the download automatically.
Please post the results in your topic.  Do not use a host website to post this.  If the information needs to be downloaded I will not do this.  I will not download anything to my computer unless I know exactly what it contains.

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I have a lenovo yoga 500 with windows 10 64 bit . The system was getting very slow and the update was not hapening and always comes with the error code 0880073712.
Tried to restore , rest and even tried to install OS again . still its like that. Pls let me know how to come out of this issue .

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