Computer Support Forum

Cannot Setup Office 2007 Professional

Question: Cannot Setup Office 2007 Professional

Have been running office small business edition 2003 and wanted to update to 2007. Downloaded trial version of Office 2007 but it crashed before it finished setting up. So I bought the Office Professional 2007 CD's but it crashes upon setup. Can you help?

Here is text from error log.

PERF: TickCount=3095031 Name=Job::DoCacheWork Description=Begin function
OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
Cannot start local OSE service. Error code: 0x8007041d
Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError.
Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError.
Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError.
Catalyst execution finished: 09/06/2009 11:33:48. Return code: 30088. Exception caught: UnexpectedError.
PERF: TickCount=3101125 Name=RunSetup Description=End function


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Preferred Solution: Cannot Setup Office 2007 Professional

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Cannot Setup Office 2007 Professional

Couple of questions to ask
1. Are you installing as Administrator or an account that has admin rights?
2. Have you uninstalled Office 2003 or are you just doing an upgrade?
3. Do you have antivirus installed (yeah dumb question I guess) If so, have you disabled it before attempting to install?

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I'm trying to install the 2nd CD of my MS Office Professional 2007 and I get this pop up.

"Setup failed to install the required component Microsoft SQL Server 2005 Express (MSSMLBIZ). Microsoft Office Professional 2007 CD 2 cannot continue. See C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more detail."

I followed the link that was given to me and this is what it says:

Microsoft SQL Server 2005 9.00.3042.00
OS Version : Home Edition Service Pack 1 (Build 6001)
Time : Wed Feb 11 12:18:04 2009

Machine : BALM
Product : Microsoft SQL Server Native Client
Product Version : 9.00.3042.00
Install : Failed
Log File : C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_BALM_SNAC.log
Last Action : IsPendingRebootKey
Error String : The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Error Number : 1719
BALM : There was an unexpected failure during the setup wizard. You may review the setup logs and/or click the help button for more information.

SQL Server Setup failed. For more information, review the Setup log file in %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.

Time : Wed Feb 11 12:18:09... Read more

Answer:MS Office Professional 2007 CD 2 Setup Wizard

uninstall sql server.
download a stand alone sql server 2005 express from ms website.
install that
then try to bcm install from the disk

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I've just put Windows 7 on laptop and tried reinstalling student version of Office Professional Plus 2007 (which was on there before but with Vista). It gets nearly halfway through installation before it says that it can't find setup.exe and asks me to browse folders to find where it is. I've tried looking but can't find it and so have to abort process.
Can anyone help?

Answer:Can't install Office Professional Plus 2007 - setup.exe error

Welcome to Windows Seven Forums.

Was this a pre-installed version of Microsoft Office or do you have a DVD for it?

If it is a DVD you could try creating a new folder on your hard drive and copy the contents of the DVD to it, and then try to install it from there.

If it was pre-installed and you've installed Windows 7 instead of Vista the Office files may be missing or corrupted.

Was it a clean install of Windows 7 or an upgrade?

Have you checked to see if you have a Windows.old folder? If you have take a look in it and see what files are in there from your Vista installation.

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this is venkatesh,i have a problem with my office 2007,i installed 0ffice2007 in my pc 2 months back,10 days back i couldnt open any msoffice file then i uninstalled 0ffice 2007,but the files are appering with msoffice only,then i am trying to install office 2007 again that time i found an eror "microsoft office professional plus 2007 encountered an error during setup",pls help me,i am using windows xp,office 2007 is having key but does not require activation.

thanks in advance..........

Answer:microsoft office professional plus 2007 encountered an error during setup

Manual uninstall of Office:

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I have a problem installing MS Office Professional 2007.

Here are the details:
1. HP dv4-4141us laptop computer
2. Running Windows 7
3. I bought and downloaded Microsoft Office Professional 2007. Includes Access, Excel, Outlook, Powerpoint, Publisher, Word --- all 2007 versions
4. The software downloaded alright.
5. When I then clicked on MS Office Excel 2007 in "All Programs", it started configuring it.
6. After configuration was done, Setup window popped up, "In order to complete setup, a system reboot is necessary. Would you like to reboot now?"
7. I clicked on Yes, and a window opened up saying: "1 program still needs to close: Waiting for Microsoft Office Professional 2007. This program is preventing Windows from restarting." The options were "Force Restart" or "Cancel".
8. I then clicked on "Cancel" and the following error message popped up:
"Error 1719: The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
9. I then clicked on "OK" and got another message:
"MS Office Excel 2007 has not been installed for the current user. Please run setup to install the application."
10. I then clicked on "OK" and the message went away.
11. When I then clicked on "MS Office Excel 2007" in 'All Programs', it started to configure the software again a... Read more

Answer:Problem installing downloaded MS Office Professional 2007ce couldn't be accessed while configuring MS Office Professional 2007

Installation of MS Office 2007 or MS Office 2010 does not require a system reboot. Where did you "download" this from?

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Good Evening Everyone,

I have a few questions concerning the Installation of 2010 Office. I know that I have to uninstall Office 2007. I have no clue on how to save or where to save my documents from Office 2007. The documents consist of Word, Excel, Powerpoint and a few various folders. Should I from the Start Menue click on Documents select all and copy. Where should I place this copy? Can It be left on my hard drive? After I install Office 2010 can I then copy the "Document File" and place in Documents. Will all the files end up in the proper place for their programs, Word files go to Word, Excel goes to Excel so on and so forth. Thank you so much for all your help and cooperation. It is greatly appreciated. I hope I described my situation correctly. I look forward to hearing from you.

Answer:2010 Office Professional Plus to Replace 2007 Office Small Business

But you don't have to uninstall Office 2007 to upgrade to 2010. That's the general rule as you can generally upgrade from lower SKUs to higher SKUs (Small Business to Pro Plus). As far as saving your documents, you can really save them wherever you like on your hard drive or on any CD or flash drive if you wish to do so. As far as file types, after 2010 is installed, they should all register properly for their programs so that Word documents open in Word, Excel Documents in Excel, etc.

Though if you have all of you documents already saved within "Documents" or "My Documents" or some other folder you've set aside and you want to uninstall 2007 before upgrading to 2010, the documents themselves will be retained when you uninstall, you just won't be able to really do much with them until you install 2010.

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Hello all - Unwittingly, I installed Microsoft Office Professional Plus 2007 on a computer that alread had Office 97 including Outlook Express. I know now that I should have removed the old before installing the new because every time I start Word 2007, I get a message that says: Please wait while set-up prepares the necessary files. Then comes a screeen with a progress bar that says: Configuration Process - Configuring Microsoft Office Professional 2007. This configuration takes an average of 3 minutes and then it's ready. The other components of 2007 like Excel, Publisher, Power Point, Outlook, etc.all start instantly. I know that I have to delete office 97 which in turn will adversely affect Office 2007 so I will then have to delete it as well and reinstall it. My question is, how do I keep from losing my contacts and address book in Outlook while both suites are off the computer and until I can reinstall Office 2007 by itself? Am I overlooking doing anything else to be proactive in advance to accomplishing what needs to be done? Thanks!

Answer:Office Professional Plus 2007

Whats your OS? When you go to "Add/Remove Programs" does it list both Word 97 and 2007? Before removing anything make sure all data is backed up. Look in the programs files for your data, I am not to sure where 97 hids the files.

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This has been really bugging me. When i always open microsoft work i get this> (Image attached)

Is there any thing i can do to stop this? Kinda wastes my time.

Thanks in advance.

Answer:Ms Office Professional 2007

When you installed Office, did you have admin privileges? If not, try reinstalling Office with Admin rights.

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Content removed by Moderator.

Answer:MS Office 2007 professional


I have edited your post, we do not assist with illegal activities on this forum.
Read the Forum Rules before posting again.
Closing thread.

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I installed office pro 2007. When I try to open any of the programs nothing happens. I tried uninstalling it then reinstalling it and that didn't do anything. I paid some guy $35 cause he said he would fix it and he couldn't fix it. I need this figured out! I have run the Diagnostics on it and that says that everything is fine. Please help me figure this out!

My system is a compaq running windows XP service pack 3. It has a AMD 3400+ processor and about 512 MB RAM.

Please help me figure this out!

Answer:Office Professional 2007

Have you tried going through Office Tech Support? I have found them to be very helpful, even though sometimes it takes hours!

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Hello, I recently had to reinstall vista. Before reinstalling it I did a backup of my files which is located at C:\Backup. I would like to transfer the office professional out of that folder and into my programs. My problem is my cd is only good for one more install, and im buying a new computer in 4 weeks and would like to use it to install on that computer. I'm a college student so i need it on this computer also until that day comes for my new computer. Can you help me? Thanks in advance

Answer:Office Professional 2007

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Reinstalled all Sony Pre-Loaded software,
which did NOT include any Prior version of MS Office. (Other than a Trial
Version of Office 2003 which I never used or installed. It's still in my
computer) Have no idea what version it is. Simply doesn't say because it's never been installed. It's sitting in the same start menu as all of the other MS Office 2007 Programs.
In another message forum I was told to delete it. However, Office 2007 Pro worked fine for 2 days with the Trial program still sitting in the Start folder.

I managed to install MS Office Professional 2007 and it's worked
for 2 days without a hitch. Today, I get the error message when I try to use
Outlook "Cannot start MS Office Outlook. Cannot initialize MS Office Shared
Utilities. Restart your computer Or reinstall MS Office Outlook." No Luck!!
Also, when I try to start up MS Word, the message says "Not enought memory
to load Word." (I have 2 Gig of Ram and a 320 Gig hard Drive???)

When I insert the Office Pro 2007 disk to Reinstall, the message is: "The
path you have chosen does not point at a qualifying upgradable product.
Click Try again or Cancel to quit setup."

I also don't have ANY previous versions of any Office Suite program to use.
I had Office 2003 Pro installed but that was deleted when I purchased Office 2007 Pro. I do have the disks for Office
2007 Pro.

For the record, I am an American living in Cali, Columbia. It... Read more

Answer:Reformatted My Hard Drive And Cannot Reinstall MS Office Pro 2007 in Office Setup

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MS Office 2007 Professional will not install on my freshly-reinstalled Windows 7 system. It does not get past the splash screen 'Setup is preparing the necessary files', but hangs.

The summary error message in Event Viewer is as follows:

The device, \Device\CDRom0, has a bad block.

The detail is:

+ System

- Provider

[ Name] cdrom

- EventID 7

[ Qualifiers] 49156

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2011-01-30T22:29:07.719785100Z

EventRecordID 1594

Channel System

Computer PC_main

- EventData


There does not seem to be a problem either with the DVD drive or with the actual installation discs; the program installed happily on my other Wiindows XP PC, and the DVD drive seems to be able to read other installation discs satisfactorily.

I am getting rather desperate!

Answer:MS Office 2007 Professional will not install

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My current computer has Office Professional 7 Update. Desk top with XP is dying and will be replaced by a laptop with Window 2007 Home. I have the discs from the Office Update but how will I load the Office Pro 7 update on my new computer since I won't have the previous versions on my new computer? Does the Microsoft Office 10 starter loaded with Windows 7 complicate the matter?

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Call me a sceptic but the full issue of the above product slightly worries me. In other words is it the full copy or just snap shorts of what we can look forward to? Further what happens in February 2007? One finale point will this programme happily sit side by side with my current 2003 Works/Office on my Pc.I would appreciate it if some one could please reassure me on this above Thank you

Answer:Microsoft Office Professional Plus 2007

click here

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I have Office Professional 2007 installed on an HP Pavillion DV7 series laptop.

Their were no issues at first. Now every program in the series works fine except the one I need the most - Office. When you click on the program the Office Word box comes up on the screen but that's it-the little blue icon circles forever-the program will not load. No error message, nothing. It worked perfectly before, it is a valid copy, and I am stumped.

Any ideas?

Answer:MS Office Professional 2007 Problem

Test to see if it is due to some conflict.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If it works, just follow directions to find the cause.

If it does not work, try in safe mode

The answers will give a clue to the cause. If clean boot works, you can fix it by following the instructiions.

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In review of this thread
Does any one else hold the Microsoft Office 2007 Beta?
If so Ė letís gripe (er) chat about it!

Answer:Office Professional 2007 (BETA)

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I have just received a new Dell computer with Microsoft Office 2007 Professional Preinstalled.
All MS programs, Publisher, PowerPoint, Excell, et. have the icons for PDF conversions.

Word does not, and all attempts at installing it through AddOn, etc. failed. Does anyone have epxerience with this particular function.

Yikes, I wish I had my 2003 back...
And if you would like to easy is it to remove just Word out of the "suite" get the old one back.

If that is do-able without a problem, I'd give it a shot.

In the meantime, if I can get that darn PDF conversion to work...

Answer:PDF Add In in Word 2007 Office Professional

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Hello, everyone! I purchased Microsoft Office Professional 2007 in December 2007 to put on my husband's computer. I believe it said that the program could be put on up to 4 computers in the same home. I have the saved email sent by Microsoft to confirm the purchase. There was no CD was done by download onto his computer. Now I want to put it on my computer, but need help to know how to do this. The product key was included in the email confirmation, but I don't know how to download the program onto my computer. Any ideas? Thanks.

Answer:Using key for Microsoft Office Professional 2007

why dont u contact microsoft customer support. they might send u another copy

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Anyone know where i could get a download of this. I DO NOT want a pirated version. I have the license key but no physical installation media.

Checked MS's website and the 2007 plus trial redirects to 2010 site.

Is there an MS website that i'm missing?

Answer:Microsoft Office Professional Plus 2007

scratch that, sorry.

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Hi My daughter will be going to Greenwich University in September and I would like to get her Microsoft Office 2007. Money is short and PC World advertise it for students for nearly £100 However on surfing the net Software4 Students offer Office Professional Plus 2007 for just £46.44 Is this to good to be true? Has anyone knowledge of this company? I run Vista Premium EditionThank you

Answer:Microsoft Office Professional Plus 2007

You didn't try searching, did you?Try here: click here

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So here's the deal...our church office computer wouldn't open office, I went to reinstall it...that didn't work, tried to uninstall said it was corrupt. I did find an article to manually uninstall it...I tried it but all of steps didn't line up with the options I now I'm stuck, looking for help.

The computer is running Vista Home...anyone, please.


aka Medic17506

Answer:Uninstall MS Office 2007 Professional help


Have you tried going to Control Panel | Add/Remove Programs? Is it still in the list of applications?

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i bought a new laptop that has ms office 2007 professional installed, i'd like to know if i can install the software to my desktop and if so how do i do that?
(i don't have the office 2007 cd, the program came pre-installed)

Answer:how do i install MS Office 2007 Professional to second pc?

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I just downloaded the Office 2007 Professional Plus Beta 2 yesterday, and I installed it using a CD Key provided by Microsoft. When I open any of the programs, I cannot activate it. It will show the progress bar for activation for about a minute, and then it will say "No Internet Connection was Found" or "There Has Been an Error, Please Try Again Later". I have tried disabling the firewall, and using Dial-Up instead of DSL. Why won't this activate? I have been trying since yesterday every couple hours.

Answer:Office 2007 Professional Plus Will Not Activate

Yea, everybody is trying this out. I've had the same problem. Still not activated. Oh well, I have 48 more times to use it before I can't save stuff...

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Hi All, I have purchased a license to download Microsoft Office Professional Plus 2007. I am "stuck" after it unzipped.. The eOpen office is closed until Monday. I did not purchase the media kit because I, as computer illiterate as I am, thought it would be quicker to download from eOpen. But, not that I am "stuck" the eOpen office is closed. I had to replace my dead laptop with a new one and did not get software on it because I purchased this license. I am with a non profit org and I use the laptop at home for work. Are there instructions anywhere that can tell me what to do once it unzipped the files?

Answer:download office professional plus 2007

Are you stuck at the using the license part of installing the office 2007 part. What type of files do you have after unzipping?

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Hi Guys , I have format a laptop which had office professional on it. I do have the client's license for the office but for me to reinstall that I need to download Office professional 2007.. But only office 2010 is available for download now..
Remember I did download Office 2007 pro some 2 months ago with no issue, !!

Is that not available for download now?


Answer:Micorsoft Office Professional 2007


Sorry it looks as though the download link has now been redirected to Office 2010.

Your best options are: -

Borrow one.
Ask the owner for the disk & install from there.
Buy a genuine installation disk on-line from E-bay etc.
or down load a full (All versions) copy from an ftp site? A .ISO image is approx 2.54 Gig!

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I needed to view a MS Publisher file that was emailed to me. Soooooo I went to the MS site and downloaded the 2007 Trial version. Worked fine on opening the Publisher file.

However, I would now like to remove the download.

Have tried Control Panel/Add/ way.

Everytime an email comes into Outlook, or I open a MS Word file, Windows Installer pops up and wants to install. Have to cancel, cancel, cancel to get back to my work.

Am running XP Professional SP2/MS Word 2003 SP2

Any ideas?

Answer:MS Office Professional 2007 Trial


Try going into add/remove Windows Components.



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I was having trouble getting word 2007 documents to save, so I put in the disc to repair the program. When that didn't work I tried removing microsoft office professional plus from my computer and reloading it. That was unsuccessful. Now I have an office 2007 program half loaded into my computer and not working. I can't remove the program or reload it. Now what?

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I have an old Win XP machine with Office 2007 that I am replacing with a shiny new Win 10 machine. I have purchased Office 365 Home Subscription. I will need to keep both machines running for at least a few months because of one software application that I cannot port to the Win 10 machine. I also have an iPhone and an iPad.
I have several email accounts not all with the same host. Most are with GoDaddy. I have two that were for two different businesses I ran and a couple for personal use.
I need help configuring the email so that I can get messages on all of these devices (old Win XP machine, new Win 10 machine, iPad, & iPhone).
I have several questions:
Can the old and new machines share email messages if one is running Office 2007 and the other Office 365? Or do I have to upgrade the old machine to Office 365?
The old machine is currently set up as POP3. Is that going to be a problem?
Is there a way that I can "ignore" emails that I see on one mobile device and have it also not show up on any other mobile devices, but not be deleted and still show up on the PC?
If I set up an email folder structure, will that structure be mirrored on the server and also on all of the other devices? If I move an email from one folder to another or move an entire folder, will that be propagated to the server and all devices?
Are any of the books out there any good at helping me sort all this out? If so, which ones?
Thanks for any tips or pointers...

Answer:Email setup when converting from Office 2007 & Win XP to Office 365 & Win 10

Can the old and new machines share email messages if one is running Office 2007 and the other Office 365? Or do I have to upgrade the old machine to Office 365?
          Yes, but this is more dependent on the protocol you use to access the messages than the versions of Office.
The old machine is currently set up as POP3. Is that going to be a problem?
          Most likely yes.  Post Office Protocol (POP) is "first generation" protocol for dealing with e-mail before the age when someone was likely to be trying to juggle the same e-mail messages on multiple devices.   It is a client side arrangement, which means your e-mail messages (in most default configurations) are downloaded to the device you're reading them on and as soon as that's done, or at some set time afterward, they are deleted from the server and are no longer available for additional download to other devices.
          If you expect to be wanting to juggle the same messages across multiple devices you should convert to the Internet Message Access Protocol (IMAP).  IMAP is a server side protocol, where all messages, and the folders that you set up, and the filters you create to sort them into those folders, are all created and stored on the e-mail server.  The devices that access your mail all connect to the server and get the folder setup and the message headers (usually) until you ... Read more

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Hi all, good evening:For those with the interest and time, you should sign up for this beta testing.I have got it and had a look, so far no problems, although I have a back-up HD and can revert if necessary.Word and Excel in particular look spectacular and is backwards compatable on the items I have tried.It is not a case of B baffles brains, just nice additional features which are great!Sign up with Microsoft and get the download and Key. However there has been a difficulty in activating the programs but may be because they are overloaded with other new users. You get 48 tries in any case at each program so.. worth the look1

Answer:Microsoft Office Professional Plus 2007 Beta

Very useful but I wish to point out to newer members of the Forum that a Beta program is still in testing and may have problems. If you're unsure then don't try it. Splodge has stated he has a backup if needed.Sorry Splodge just wanted to clarify it a bit.

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can some one help me. if i have 24 new pc's for an office, with a server do i need to buy Microsoft Office Professional 2007 for each pc's or only one copy??

Answer:how many copies do i need for Microsoft Office Professional 2007

Look into their Corporate liscensing for this...

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I have a problem installing Microsoft Office 2007 to Windows 7. I put in the disk, enter the product #, it starts and immediately stops and gives me this message:

Answer:installing Microsoft Office Professional 2007

I found this bit of info in one of the threads here, but that Key is empty in my registry.

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Hello everyone! I will start by saying I know zip about this and please don't pull your hair out while reading this--I would feel very bad... Ok, I have a laptop running Vista. It suddenly 'quit' one day--I started it up and it would do nothing but give me options to 'redo' (sorry this is my term, obviously!). I chose the option to 'redo' that said I would have to reinstall all software that did not come with the computer. After all this I was able to find all my pics, documents and music that I had on the computer. I found all of it in the BACKUP file (I know that's obvious!). Anyway, got all my other software installed and then tried to install the office professional and it tells me that since it is an upgrade I must have another version to install this. Well, no I'm worried. I thought I would be able to find the old version of office in my BACKUP but I've been unable to. So this leads me to believe that it got deleted? Also, this laptop was bought used (tho' it is not very old). So, my question--is the previous version in my BACKUP somewhere and I just can't find it? Or is it on the CD that came w/ the 'puter? If so, how do I find it? Thank you all for reading this and I hope that you all still have your hair!

Answer:Can't Reinstall Office Professional 2007 Upgrade

Hi Curlygirl, welcome to BC. To install Office 07 Pro (not pro plus) from an upgrade disk, you must have one of the qualifying products in the quote below:Microsoft Works 6.0?10; Microsoft Works suite 2000?2006 or later; any 2000?2007 Microsoft Office program or suite; any Microsoft Office XP suite except Office XP Student and Teacher.In most cases you only need to provide the cd and point the installer to it. The actual qualifying program doesn't necessarily have to be installed.Also, this laptop was bought used (tho' it is not very old). So, my question--is the previous version in my BACKUP somewhere and I just can't find it? Or is it on the CD that came w/ the 'puter?If it were anywhere, it would have most likely been on a seperate cd that was supplied with the system, though even that would be highly doubtful.Couple quick questions to be of any more help:1. If you have no cd, what method did you use to "redo" your system?2. What is the make and model of your laptop?

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i have recently discovered that my microsoft office 2007 professional version does not work properly. i discovered that the registry key under

is missing. i discovered this after i tried editing something in microsoft word and it would not let me do i tried to uninstall it under control panel~>add or remove programs and an error came up saying the setup files could not be found or could be corrupted, and to try the disk. my dilemma is i cannot place my disk at this time. plz helppp
Tyler Ronek.

Answer:Microsoft Office Professional 2007 Error

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I am having issues when downloading the disk, it stops halfway through the download process and says there is a what file do I set up in?

Answer:Loading Microsoft office professional 2007

Please give us the exact error message.
If it says that it's missing, that is a file on the CD. Either the CD is smudged or scratched, or your CD drive is not reading the CD properly. Wipe the disc with a lint free cloth. If you still get the same message, try a different CD. You can try the same CD in a different CD drive as well.

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I recently purchased 2007 Office and started to install it. Everything loaded fine with only using the 1st disk. Does anyone know what disk 2 is for? Should I bother trying to install it? I see on some of these posts, that others receive an error when trying to install it. If all programs loaded, what is even on disk 2?

Thanks for any help.

Answer:Microsoft office professional 2007 disk 2

Its got the "business contact manager" software on it.

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I have had nothing but problems since I purchased Microsoft Office Professional 2007 back in April. I'm running on Vista.
I am experiencing:

-Outlook constantly stops responding.
-The servers can not communicate from my business/domain e-mail.
-Business Contact Manager always freezes up.
-Outlook "stops working" when I try to export my business contact manager data.
-BCM and Accounting are not integrating customer information.

I have tried to resolve the issues by:
-uninstalling and reinstalling
-verifying my business e-mail server (SMTP) is pointed directly
-verified BCM & Accounting are on the same database
-Downloaded service packs MSXML (KB936181), (KB941833) and (KB954430).

I REALLY need to have this software and database functioning top notch in order to maintain the operational records of my company. I would be devastated to have to seek out an alternative program after I have spent all of this money, time and effort to implement this system.

I have never had a good experience with MS support. I'm desperate for these issues to be resolved. Can anyone offer any suggestions?

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Hi All, hoping someone can give me a quick answer to this.
Bosses PC..Excel files will open, he can change items in the boxes, but cannot save them. He cannot print, alter, print preview, in fact he cant do anything with them bar open them. Ive sent the files to my PC and they are perfectly ok. IE i can work with them.
Any suggestions to this as he cannot open a file and then go into settings to change anything.
Need a quick answer as he`s a load of work on that needs to be sent back out this morning.

Answer:office Professional 2007 Excel problem

Would i be better trying to reinstall or repair office 2007 ?

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PC is HP G70 Notebook - Pentium Dual Core; MS Windows Vista Home Premium. Preloaded with a trial period of MS Home and Student when I purchased the laptop. Since I didn't want the Home/Student software, I purchased MS Office Professional 2007 online via E-bay. This software is licenced for 3 computers.
When I installed the Professional 2007, I was not aware it did not overwrite the Home/Student Product ID#. Of course, I didn't uninstall that software at the mistake!! In the meantime, I received notice the Home/Student software was expiring thus why I then realized the software I purchased was not activated. I tried to reinstall it but the Home/Student Product ID will not erase despite uninstall that software several times. I've tried uninstalling both MS Home/Student & Professional 2007 to start fresh but to no avail. The system is 'stuck' with the Product ID# of the Home/Student.

Since MS Home/Student version expired, I only have limited functionality at this point. It significantly impacts upon my Outlook which is critical for my use.

What can I do to get my Office Professional 2007 activated. I have installed it on another machine (licensed for 3 computers) and not having any issues at all on that computer???). I'm guessing the registry or files need to be changed but that's way over my head!

Answer:Solved: MS Office Professional 2007 won't register on PC

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Relevance 70.52%

My question is how to uninstall the above which I have tried everything, but it remains in
Programs and Features/ where all installed programs are listed.
I have gone into the registry innumerable times, and deleted anything that had the
words OFFICE in it,have deleted recently some of the OUTLOOK keys, but not all of them
as there were at least 15 keys and I did not want to cause a crash, so deleted the
Application keys.
None of this has made a difference. The title continues to remain in my
Add programs and cause Event Viewer to issue Administrative Event
warnings about MUI something or other..can't recall what it says but
it is constant.
If anyone knows how to untangle the link or whatever it is in my
Control Panel ADD programs, it would be one less headache.
I am tired of seeing the same error message, over and over in
Event Viewer Administrative Events.
Before that  I had Kernel Event Tracing error, but somehow, after
about 600 of those messages, I managed to get rid of it, now about
9 days have passed, and I am not sure what I did to cause its
At first i thought it was due to uninstalling Microsoft Security Essentials?
as I had read that on another blog, so maybe that was it.

Answer:Microsoft Office Professional 2007 cannot uninstall

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

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my lappy has microsoft office 2003. i wanted to have a new version of office. so in that enthusiasm, i didn't recognize that i tried to install office 2007 which is for 32 bit systems(mine is 64 bit system). now, when i wanted to install office 2010, my system is asking me to first uninstall the 32 bit office 2007, which i couldn't do. so i request you to help me in uninstalling the office 2007.

Answer:[SOLVED] uninstallation of office professional plus 2007

Hi, and welcome to TSF!

You couldn't uninstall the 32 bits office 2007? So the standard way didn't work? (Start> Control panel> software>remove a program) retry it once more. If I'm correct you will get some sort of error message if you indeed cannot remove the program this way.

Good luck

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and now my Function F7 key is not working properly. It will not connect to a beam projector (external) monitor -- should I be checking for something different? What settings control the Function F7 button?  

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Does anyone here use Microsoft Office 2007 Professional Educational? What are the licensing terms ie how many pcs can the software be installed on? Is the license for a limited period or indefinite?As a secondary school teacher I should be able to buy this product?click here

Answer:Microsoft Office 2007 Professional Educational

look for the 2003 version with free update to 2007 or else you will not get outlook its missing in the educational pack in 2007.that was the advice i heard a couple of months ago given to a teacher.

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Relevance 69.7%

Hi Everyone,

I have discovered that Microsoft Office Professional 2007 Plus has been accidentally loaded onto about 40 computers where I work (it was loaded on by way of an image file that was deployed by PXE).

I now need to remove the Plus version of this software and reinstall the 'standard' Professional version.

Alternatively maybe I can change the existing Plus installation by removing the extra features that come with Plus, and then changing the product key?

If anybody can think of any way to get this done - particularly if it can be done 'automatically' - your suggestion(s) will be greatly appreciated.

Kind Regards,


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Help! Problems installing Office Professional 2007 upgrade.

I bought the upgrade for my Office Professional 2007 version, and installed
it ith no problem on my computer. Unfortunately, this hard drive crashed
Tuesday. So, rather than buy a new hard drive, I simply used a hard drive in
an extra CPU from my office that was shut down last year. This computer
has Office 2003 on it and was in a networked office. When I tried to install
the upgrade, I ran into a problem. This is what happened: I put in my
Office Professional 2007 upgrade disks, enter product key, is ok'd, and then
I get the following message: "Setup cannot find office.en-us\1033\dwintl20.dll. Browse to a valid installation source." I found some dwintl20.dll files on my hard drive, but when I click OK, it won't accept any. So, it cancels the upgrade installation.

The only thing I could think of that would be a problem was that this
particular hard drive was in a computer at an office that was networked with
the original information being on the network.

Both the crashed hd and recently installed hd from office computer has Office Basic Edition 2003, separate licenses; both came with Dell computers bought in 2004. I have the original disks for the crashed computer AND for the hard drive installed now.

(Of course, I did not reformat the hard drive before installing. Hindsight...yada, yada, yada.) Regardless, what can I do NOW? Should install the Office 2003 version that was on the ... Read more

Answer:Problem installing MS Office Professional 2007 Upgrade

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Can anyone help, do you have a "confirmation code" for Microsoft Office Professional 2007? It has to be 42 characters all numbers. Please send to e-mail <snipped>


Answer:Microsoft Office Professional 2007 confirmation code

Hi MrJim

Very sorry but we do not do warez, keygens and serials here at Majorgeeks, so if you wish to have and use Office 2007 you will have to purchase it.

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help !!!! i cannot get word in micrsoft office professional 2007. i have run diagnostics with not apparent issues but still when i attemp to open word 2007 it is just un-responsive and just is frozen. im desperate please help

Answer:downloaded office professional 2007 and word is un responsive

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Relevance 69.7%

Good Evening,

I hope that someone can assist me. When I attempt to install MSO 2007 about 25% of the way through, I receive a message stating "Setup cannot find word.en-us\ Browse to a valid installation source and then click ok

This file is there however it says it is empty. Of course after this message the installation stops and is cancelled.

My system specs are below.

Thank you so much.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) M processor 1.86GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 2039 Mb
Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
Hard Drives: C: Total - 76316 MB, Free - 42532 MB;
Motherboard: Dell Inc., 0MF788, , . .CN486435BB3217.
Antivirus: Norton AntiVirus, Updated: Yes, On-Demand Scanner: Enabled

Answer:Problems Installing Microsoft Office Professional Plus 2007

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I’m in the market for Microsoft Office 2007 Professional.

I came across the product on eBay (see link below). It’s new, factory sealed, ?90, not OEM and comes with a product key and certificate of authenticity. Also the seller has been established on eBay for five years and has consistently good feedback.

However, the product is made in China and the seller is located in Indonesia.

Has anyone had problems with software bought under these conditions?

Answer:Microsoft Office 2007 Professional: Made in China

That is an extremely bad idea. I wouldn't purchase it.

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Relevance 69.7%

Hello there.
I recently bought Microsoft Office 2007 on eBay. It came in the mail today. When I put the disc into my computer, nothing happens. I cannot hear the disc running. Nothing is prompted on the screen and when I look in "my computer" it does not show anything other than what's normally there. I guess I am asking for help trying to figure out how to download this program onto my computer as I just started college classes and already have assignments due and cannot complete them without it. 
Please be gently, as I know to some this may seem basic. Any help or suggestions are greatly appreciated. Thank you in advance!

Answer:Microsoft Office Professional 2007 download issues.

First of all - welcome to BC !
There are two possibilities here. The first, and less worrying, is your optical drive may have died and gone to a better place. Can you read any other software disc or play a movie DVD ? If you can, your drive is working. If you can't, then it is almost certainly your drive.
The Office disc may be faulty or fake. Try it in a different computer to see if it can be read or offers to install itself. If it can neither be read nor offers to install on a different computer then your only hope of redress is to take it up with first the supplier and then the eBay complaints procedure.
Sorry I can't be more optimistic on your first visit to BC.
Chris Cosgrove

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I have Windows XP Professional with service Pack 2 Operating System. I am trying to install MS Office 2007 which support Windows XP service Pack 2. But it is not able to install. It gives an message:"There are no products affected by this package Installed on this system".   
Please help me how do I install MS Office 2007 or MS Office 2010.

Answer:Not Able to install ms office 2007 into Windows XP Professional server pack 2

Hello, and welcome to Bleeping Computer. Firstly you should definitely have Service Pack 3 installed for Windows XP. And speaking of service packs, you're not mistakenly using a Service Pack for MS Office as your source media are you? The statement regarding no products affected by this package sounds like an error message produced by a Service Pack that has not found installed software to update.

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Under Add/Remove programs the following items appear:

1) 2007 Microsoft Office System;
2) Microsoft Office Live Add-in 1.4;
3) Microsoft Office Outlook Connector;
4) Microsoft Office Suite Activation Assistant;

Is there any particular order I have to follow to remove the programs to uninstall Microsoft Office Professional Hybrid 2007 - trial?

Many thanks

Answer:Solved: Uninstall Microsoft Office Professional Hybrid 2007 Trial

Yes, you do need to remove any add-ons first before removing the main Office System.

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Relevance 68.06%

Hi everybody...
I noticed that the adobe 8 pro only recognizes office 2003 or lesser versions
(it says so during the install)
And I'm unable to create .pdf from my .doc
I tried to save the .doc as 2003 .doc but that didn't work eather

Isn't there a patch or something to let the acrobat 8 recognizes the 2007 office?

Answer:Solved: Adobe Acrobat 8 Professional Vs Office 2007 Enterprise Edition

Should be available sometime during the first half of this year.

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Hi evereyone, can you help me please when I try to open word 2007 I get the message " setup is preparing files" then goes into configuration process, when configured Word is fine. but opening it again it has to go through same process. I have tried to repair with my Office Disk, but makes no difference. All other Office applications work fine.
It has been suggested that I should uninstall Office and reinstall, but am worried about losing all my outlook settings contacts emails etc, also My Documents and a very large Microsoft Access database file.
Can anyone offer me any suggestions. have looked on a few forums and it seems to be a common problem.O/S windows XP
many thanks

Answer:microsoft office 2007 professional word keeps wanting to reconfigure on opening

You can back up your Outlook contacts very easily. Here are the instructions. Uninstalling Office 2007 will not mean you will lose your documents just the ability to open then untill you either reinstall Office 2007 or another office program.
But you will have a backup of all your documents anyway,won't you?

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Hi, I have just installed Office 2007 Enterprise on my Win7 machine. I tryed to setup my Hotmail (Outlook) in the Outlook app but it doesn't work. Please help!

P.S. If you want photos just ask

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Relevance 65.19%

I've recently purchased a copy of Office 2007 Standard edition. Everytime I try to install it, windows gives me this error message: Setup did not complete successfully. We are sorry for the inconvenience. An error occured during the installation, and setup was unable to complete.

Now what? I tried a different CD-ROM, but it does the same thing. I only have one user license so I can't put it on another machine. I ran a checkdisk and that didn't help. Should I uninstall the trial of Office 2007 before installing Office 2007? I'm currently using Office 2003

Please help!

PS- This is NOT a trial version.

Answer:Installation of Office Standard 2007 setup Error

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When trying to install Microsoft Office 2007 H&S edition from the original disk to my computer, I get an error message that tells me that a file is either missing or corrupted, and I should try to re-run it from the original disk or download. But that's the thing, this is running from the original disk and it's still giving me this error.Screenshot of the error:Has anyone else had this problem? And how can I fix it?

Answer:Microsoft Office 2007 H&S won't setup from original disk

Try cleaning the disk with dish liquid and water, pat dry
See if that helps

2 more replies
Relevance 65.19%

Here goes, I'm trying to install microsoft office 2007 initially it froze midway through installation so I rebooted and tried to uninstall in the add/remove program in the control panel but there was no option for Microsoft Office to remove. So I tried to install Microsoft Office 2007 again but a pop-up message is shown which says that "Microsoft Office 2007 has encountered a problem during setup".I google for possible options and here is what I found:First, verify that you cannot uninstall the 2007 Microsoft Office system by using Add or Remove Programs (or Programs and Features)To verify that you cannot uninstall the 2007 Microsoft Office system by using Add or Remove Programs (or Programs and Features in Windows Vista), follow these steps.For Windows XP or Windows Server 2003: 1. Click Start, click Run, type control appwiz.cpl in the Open box, and then press ENTER. 2. Click to select the 2007 Office system product from the application list, and then click Remove. For Windows Vista: 1. Click Start, type prgrams and features in the Search box, and then press ENTER. 2. Click to select the product to be uninstalled from the listing of installed products, and then click Uninstall/Change from the bar that displays the available tasks. If you were able to uninstall the 2007 Microsoft Office system by using Add or Remove Programs, you are finished. If you were unable to uninstall the 2007 Microsoft Office system, you may have issues with the Add or Remove Program... Read more

Answer:Microsoft Office 2007 has encountered a problem during setup

Right click the relevant office shortcut, select the properties, click on the Compatibility tab and uncheck the 'Run this program in compatibility mode for:'...

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I am operating on Vista Home Premium, 32 bit, SP2. I recently purchased a licensed copy of Microsoft Office Home & Student 2007. I uninstalled all previous versions of office (Office 2000) before attempting to install the new software. During installation, I encountered the following error message:

Error 1935. An error occurred during the installation of assembly component {74FD3CE6-2A8D-OE9C-A01F-C8B3B9A1E18E}. HRESULT: 0x8007041D.


Answer:Error occured during setup of MS Office Home & Student 2007

Hello, try running Ccleaner latest version and get rid of temp files and such and then reboot computer and try to do another clean install of the program .

3 more replies
Relevance 64.37%

Help! I have tried every method. I have read that MS article, tried removers, deleted any trace of office myself with registry workshop and removed any related folders. It just won't uninstall. I just hear a noise from the floppy and then the error shows up. Help!
Meantime I am downloading Open Office

Answer:Microsoft office enterprise 2007 encountered an error during setup

Have you tried this?

If so, and you still cannot remove it, please answer a few questions: What is the exact error? What are your system specifications?

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Relevance 64.37%

...and won't install

Right...where do I begin. I'm using an oldish PC with xp sp2. I downloaded and used some utils from this excellent site to try and increase it's performance (namely ccleaner, taskfree and complete clean up).

I found that after running these programs Office stopped working (I don't know whether it is related to those programs) saying that it was not installed for that user, or words to that effect. I spoke to an IT guy at work about this and he told me to unistall office totally then try reinstalling it - i did this following instructions from the microsoft site.

On reinstalling I was presented with the 'Microsoft Office Enterprise 2007 encountered an error during setup' message. I've tried loads of 'fixes' from different forums and from microsofts site and nothing has worked.

Has anybody got any ideas of a way to sort this problem?

Answer:Microsoft Office Enterprise 2007 encountered an error during setup


Try this if not done so already, download and install the Office Installer Cleanup Tool and once run remove anything that mentiones Microsoft Office, then run CCleaner to delete the temp folders so that no Office installer temp files are stored, reboot then install Office again

7 more replies
Relevance 64.37%

Hello every body,
I am deploiying a new operating systems on new products, i must preinstall all applications, and utilities to the end user,
I need "Microsoft office suite Activation assistance setup".
If there is someone who can help me where can i download this utility please, thanks again.

Answer:Microsoft office suite Activation assistance setup 2007.

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Relevance 63.96%


I'm having trouble installing my authentic copy of Microsoft Office 2007 Ultimate. I use Windows Vista Business, and everything else runs ok. The install fails approximately 20% into the process, and shows the message:

Error 2203. An internal error has occurred. (C:\Windows\Installer\986af5.msi - 2147287008) Contact Microsoft Product Support Services (PSS) for assistance. Following this message are some instructions on how to contact PSS.

I have noticed the file name changes each time - might this mean that setup gets a little further each time I attempt the installation?

Would appreciate any assistance on this matter. Thanks in advance!


Answer:Solved: Office 2007 - Setup failure - Error code 2203

Hey All,

Just FYI, The error was being caused by my anti-virus software interfering. I happen to use CA anti-virus, and simply snoozing this application was sufficient to allow setup to proceed.



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Relevance 63.96%

I keep getting an error saying that "Microsoft Office Small Buisiness 2007 has encountered an error during setup" when trying to install Office '07, the installer goes halfway and then just goes to that screen. No error code, just a dummy message. Thanks Microsoft.

It was installed earlier, but Outlook started acting funny, so I tried to uninstall, it wouldn't so I had to manually uninstall it, and now it won't reinstall.

I can give more details later. It's REALLY late right now.

Answer:Microsoft Office Small Buisiness 2007 Has Encountered An Error During Setup

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Relevance 63.96%

Hi guys,
I have got a laptop with a fresh install of Windows 7 Pro x64 on it. When I try to install Office 2007 Enterprise or Office Pro Plus 2010 on it the setup tries to start but then crashes with "Microsoft Office Setup has stopped working". This occurs when it actually tries to install, I can go through entering CD key, choosing install location and what to install no problem.
I have tried installing from a downloaded ISO as well in case the disks were in bad condition but exactly the same issue occured.
Any help much appreciated.

Answer:"Microsoft Office Setup has stopped working" 2007/2010 on Windows 7

Please download MiniToolBox by Farbar to your Desktop and run it.
Check-mark the following boxes:
List last 10 Event Viewer Errors
List Installed Programs
List Devices – Only Problems
List Users, Partitions and Memory size
Click Go and copy and paste the contents of the log (Result.txt) into your reply.

5 more replies
Relevance 62.73%

Hello,I have been serarching all day for some help! I have a new laptop with Vista. I downloaded a trial version on Office 2007 Standard. I ended up buying Professional. I uninstalled the Standard version, but Professional will still not allow me to install Outlook. I went through the registry and deleted everything I could find with outlooks name on it.... and I still can not get Outlook to download. Can anyone help??THANK YOU SO MUCH!MelissaMod Edit: Topic moved to more appropriate forum~ TMacK

Answer:Office 2007 Professional Won't Install Outlook- No Current Outlook Installed this quote"You will also need to uninstall Business Contact Manager from the Office suite as well, then rerun setup and make Outlook available."

1 more replies
Relevance 62.73%

I have been serarching all day for some help! I have a new laptop with Vista. I downloaded a trial version on Office 2007 Standard. I ended up buying Professional. I uninstalled the Standard version, but Professional will still not allow me to install Outlook. I went through the registry and deleted everything I could find with outlooks name on it.... and I still can not get Outlook to download. Can anyone help??


Answer:Office 2007 Professional Won't Install Outlook- No Current Outlook Installed

I did not think that they still had outlook i thought they replaced it with Windows Mail

3 more replies
Relevance 59.86%

hi all i have a genuine 07 office pro that i am trying to install, i have previously tried a beta version and have also had office pro 2003 version on my laptop

when i start the cd it starts to initialize then says office 07 cannot install as previous version of 07 have been found uninstall before continuing

i have gotten rid of all traces that i can find through the registry in safe mode with uninstaller pro but i still get the same error

i am running media center with an upgrade to vista premium

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Relevance 59.86%


When I try to open a 2007 Word or Excel document I recieve as an attachment in Outlook 2003, I get the following message:
"This action is only valid for products that are currently installed". Office 2007 compatibility pack was installed and it still did not work.

I then uninstalled Office 2003, uninstalled the Office 2007 compatibility pack and then I ran CCleaner to clean up the registry. I updated my OS (currently has Windows XP SP3) with all updates, reinstalled Office 2003, installed Office 2003 SP 3 and then reinstalled the Office 2007 compatibility pack.

I still get the same message when I try to open an Office 2007 attachment in Outlook 2003.

OS is Windows XP SP3 fully updated
Office 2003 SP 3 fully updated

Any suggestions?

Thanks in advance for any hel on this issue.

Feral Geek

Answer:Solved: Cannot open Office 2007 documents even with Office 2007 compatibility pack in

6 more replies
Relevance 59.04%

Hello, today the automatic update performed
Cumulative update 1703 and
MS Office 2007 update, the KB numbers follow

on a machine with CZECH Windows, Office 2007 installation was also Czech.

After the update, my Outlook 2007 started to speak half Czech and half Swedish or what
(see image). Can that be fixed?

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Relevance 58.63%

Please can you help?
How can you set up an email account in Office Outlook 2007 these days? I've tried using imap, exchange and the Outlook connector. I'd really appricate any help.

Answer:How can I setup an email account on Microsoft Office Outlook 2007?
This article, if you scroll down, shows how to do it for Outlook 2007. It was last reviewed/updated in November 2014, so should be up-to-date on what is needed.

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Relevance 58.63%

The computer almost freezes and TaskManager if I can get it up shows each Office app starts up - lots of CPU then shuts down and the next app starts up.
Usually in the follwoing order:

Don't have anyting in Startup than scanner, webshots, and AVG?

I've unistalled Office 203 and computer boots up fine?
Is Office doing some sort of lookup for updates for each app? how do I turn off, rather do when if I need to?

Any advice greatly appreciated

Answer:XP Professional (Office 2003 Professional ) boots up slow

MS Office...installs a load upon any operating system.First of all, Outlook will hijack your email function.Then, there are update mechanisms.Finally, there are multiple programs requiring heavy resources when they are running.I don't know where you are getting your startup item data...but I suggest that you download/install Autoruns and take a look at the Logon tab only fi you want to see what's running at boot that you should be concerned about.AutoRuns for Windows - Louis

1 more replies
Relevance 58.63%

Hi guys,

I have got a laptop with a fresh instal of W7 Pro x64 on it. When I try to install Office 2007 Enterprise or Office Pro Plus 2010 on it the setup tries to start but then crashes with "Microsoft Office Setup has stopped working". This occurs when it actually tries to install, I can go through entering CD key, choosing install location and what to install no problem.

I have tried installing from a downloaded ISO as well in case the disks were in bad condition but exactly the same issue occured.

Any help much appreciated.

Answer:"Microsoft Office Setup has stopped working" 2007/2010 on Windows 7

Is the install 64x or 84x?

9 more replies
Relevance 57.81%


when i try to install MS office 2007, it give me an error "Setup cannot find OneNote.en-us\"... and it ask me to browse the valid directory of the file ... & when i do it .. it say that the directory is invalid....

plz ... any 1 can give an advice to solve this problem ..!!!

Answer:MS Office 2007 "Setup Problem"

16 more replies
Relevance 57.4%

Need Help !

I want to install Ms Office (reguler) 2007 or Ms Office Professional 2007,

but my setup is always go to Ms Office Enterprise 2007 Setup !

1. How can i fix that setup normally ?
2. My Problem number 2 :


(how can i fix this warning ?)

What should i do ?

Thx very very very much for help.

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Relevance 56.99%

Outlook 2007 is intermittent when viewing an individual email (I'm running Windows 7) .... Seems like the body of the email is always viewable in the preview screen... BUT when I click to open the email, sometimes the body is there but most of the time it's completely blank (ie not even any red "x")... If I close Outlook completely, then re-open; it works for a few emails then completely blank (except for to "from", "to", "subject")...

With the "blank" email open, if I then click on "other actions" then "view in browser", I can see the body in the Internet (defaulting to "Opera") Browser....
I have gone into the "Trust Center", "Automatic Download" and "clicked "off" the "Don't download pictures automatically in HTML e-mail messages")...

Any ideas???

Answer:Solved: Outlook 2007 (professional plus 2007 with Windows 7)

I kept working Outlook... got a few more descriptive errors.... found this link which solved my problem...

1 more replies
Relevance 54.94%

hello, i bought a new laptop a few months ago and rather than install my office xp pro, i chose to download the office 2007 small business trial and have been using this for 2 months including outlook for which i have many emails. my problem is i now want to use office 2007 pro and have bought an upgrade product, but to get this on my laptop i 1st need to install office xp pro then upgrade! if i bought office 2007 pro full product would this just install over trial or do i have to uninstall trial beforehand?what will happen to any files i have saved in office and also my emails? i cannot afford to lose any emails so how do i go about doing this? any help much appreciated.

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Relevance 54.94%

Hiya Everyone.

Here is the little problem I have encounted.
This evening, I installed in my computer Microsoft Professional Office suite 2003.I installed all the components, ie, Word, Publisher, powerpoint, excel and access.
All the applications worked immediatley and correctly except, Access. This application will neither open or run ? I have uninstalled it, re-installed twice, but that particular component will not run.
Any advise would be appreciated.


Answer:Microsoft Office Professional Office Suite 2003

Have you tried downloading Office service pack 2? bike, still wish I had my '67Mark

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Relevance 54.94%

This isn't an upgrade. I bought the full version Office Professional 2003 and would like to install it over what I have now. I had Office 97 and an upgrade CD to Office 2000. Will I lose anything to install Office 2003 over Office 2000? I have WinXP home if that makes a difference.

Answer:Can you install Office 2003 Professional over Office 2000

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Relevance 54.12%

Hi - I am working on an MS XP which I bought second hand from a computer fix-it place. The computer came with Office Small Business. Since this computer has Access on it, I ---- in all my infinite questionable wisdom --- decided to teach myself this application. But, the Access wizards require Office 2000 SR-1 Professional. Can you tell me how to get Office Professional? I've been unemployed since February and not looking forward to paying for anything these days -- will it cost me? Do I need to remove Small Business before loading Professional? Should I just forget it and work with whatever I can with Small Business? Thank you for your infinite wisdom.

Answer:I have Office Small Business but need Office Professional

I assume that you are running the 2000 of OSB version on this machine.
Does your machine have the Office 2000 SR 1 installed?

Also check for ALL of the Office updates and install them.

2 more replies
Relevance 52.48%

Admit it.
You've got one.
We believe people everywhere have great ideas. But they do no good trapped in your head. We want to help you turn them into a flourishing business by taking the hassle out of accounting and business management. So we're offering Microsoft Office Accounting Express 2007 software absolutely free! No strings attached. Get your free download here.

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Relevance 52.07%

Running Vista Ultimate (32 bit) on HP Media Center Desktop Unit (8100y). Each time system is booted up and Outlook 2007 is accessed for the first time, Microsoft Office 2007 begins to reconfigure itself. Neither canceling of the configuation process nor allowing the process to complete seems to have any apparent effect on subsequent operations.

Performed repair function on the Office application without any discernible effect. Any help in resolving this issue would be truly appreciated!

Answer:Starting Outlook 2007 causes Microsoft Office 2007 to reconfigure itself

8 more replies
Relevance 52.07%


I received a free copy of Microsoft Professional '10 through my school. I am currently running Office '07 but figured if its free why not upgrade. I wondered what is the best way to switch? I was also somewhat worried about losing my files as I have a lot of valuable word docs on the laptop.

Any advice would be appreciated!


Answer:How best to change from Office 07 to Office Professional 10

Did they give the product key if so all you need to do is install office on your laptop it go over office 07 your files will still be intact you may have to activate it.

2 more replies
Relevance 51.66%

I am getting the following error when I try to reinstall a custom setup office XP install on a windows 2000 machine.

"OFFXP: Setup Detects Office XP Running When You Attempt to Install Office XP"

I had the uninstall the office xp on this machine through add/remove programs because it was crashing alot. The custom install works fine on all other windows 2000 and xp machines.

I found the following error in MS knowledgebase
article 292497 (I can't post the link because I'm a new member)

It says to to hit ignore. If I hit ignore it does install but it doesn't install with the correct options for the custom install. (I have it set to not install outlook and it installs outlook, etc.) Obviously its not following the custom install.

Any ideas? I believe something is left on the pc from office when it was installed. I even ran the Removal Wizard on the Office XP Resource kit. It is supposed to remove everything left from previous versions. However, it must be missing something because I am still getting that error when I try to reinstall Office XP that is described above.


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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate , 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3070 Mb
Graphics Card: ATI Mobility Radeon HD 3400 Series, 256 Mb
Hard Drives: C: Total - 113859 MB, Free - 60738 MB; D: Total - 110275 MB, Free - 61717 MB;
Motherboard: Acer, Inc., Chapala , Not Applicable, LXAQB0X612826017F32500
Antivirus: AVG Internet Security, Updated and Enabled

For no apparent reason my version of MS Outlook has suddenly gone belly-up. All other apps. in Office work fine.
When I now try to open Outlook I receive the following "Cannot open your default email folders. The file C:\User\Maurice\AppData\Local\Microsoft\Outlook\Outlook.pst is not a personal folders file"

I have tried uninstalling and re-installing Office from the original disks a number of times, I have successfully installed this on another Win7 desktop computer partition and it works fine. I have attempted to follow the MS repair online notification for .pst but it doesn't seem to work (or maybe it is me that isn't working). Most frustrating. Any word by word suggestions greatly appreciated.

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I am running windows 7 on a new computer. Outlook 2007 is freezing many times after it is opened. I click on an e mail and it just freezes.
Word has done it also but not as bad.

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Windows 7 Dell Multimedia computer.
It has Office 2007 installed , which includes PowerPoint 2007.

We need to upgrade PP 2007 to PP 2010 to help run embedded You Tube videos.

I have an unused and unopened stand alone version of PowerPoint 2010 to install on The Dell Multimedia computer.

How is the best way to do this upgrade with the least amount of problems ??

Can I uninstall only the PP app of Office 2007?
What if I uninstall the 2007, and then have problems installing the 2010?

Thanks in advance.

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Many users who have upgraded from Microsoft Office 2003 to Office 2007 may find Office 2007 a bit difficult because of the new toolbar and arrangement of buttons. So, there is a free add-on for Office 2007 called UBitMenu which will add the menu bar and toolbar of Office 2003 in Office 2007 under a ribbon named as Menu. Download Link More Info Homepage

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Free Office 2007 To Office 2010 Upgrade Period Starts Today

Microsoft plans to release the final version of Microsoft Office 2010 on June 15 and is ? as always ? offering free upgrades for users who happen to purchase the previous version of the Office suite shortly before that release. In a blog post over at Technet Microsoft announced that the free upgrade period starts today which means that users who purchase Office 2007 from today on will be eligible for a free upgrade to Microsoft Office 2010 once it comes out.
The process works the following way:
Purchase Office 2007, or a new PC with Office 2007, and activate it between March 5, 2010 and September 30, 2010.
Have, or create a Windows Live ID.
Redeem your Tech Guarantee before October 31, 2010 by visiting

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Just bought a new laptop with Windows7 64bit installed-my first exposure to Windows7. I had Office 2007 installed on my old Dell 32 bit machine. I had also recently pruchased Office 2010 and installed that on my new machine.

Now, when I try to open those 32bit 2007 files with 64bt 2011, Iget an error message that "no picture file is available", or words to that effect. When I try to "open with", the only option displayed is "Microsoft Office" with an icon that looks like a picture file. When I try to browse to the proper office program(Excel, for example), there are none of teh Office suite programs displayed, only "Microsoft Office".

I can navigate seperately to the proper progran, Excel, etc., and drag the file into the application, and it opens, and all seems to work OK. I "save as" the proper application file, but it still will not open with double-click on the file name.

I have not seen this particular item in the forums and would appreciate very much some help in fixing this issue.



Answer:Office 2010(Win7, 64bit) won't open Office 2007(WinXPr3 32 bit) files

Hello Grubby76, welcome to the forum.

We have an excellent Window 7 File Association Tutorial here:
Open With - Change Default Program

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Good Day,

I've often used the Files and Transfer Wizard to move files in the Windows XP environment, including those for people moving from Office 2003 to 2007, however, I've just been asked to move a person from a computer that would result in them moving backwards from Office 2007 to Office 2003; is this possible? What concerns should be considered? Obviously if they have a number of documents saved in the 2007 it could be problematic, though could the compatibility pack offered by Microsoft offset that concern? Thoughts? Thanks.


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