Computer Support Forum

XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

Question: XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..

Cheers!

Relevance 100%
Preferred Solution: XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe mode...it might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

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After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

Answer:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

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Hi guys,

I am having this problem since couple of days, my wireless internet connection is working fine i can go in my messenger but i cant browse any websites at all in normal mode.. i tried piniging these websites it comes back fail. but it works totally fine in safe mode, pls pls help me out as I have to study for my exams.

Thanks guys
Sunny
 

Answer:My internet not working on normal mode but works fine in safe mode PLS HELP

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Hello,

From last 2 days I am facing constant crash in windows 7 normal mode (Lenovo notebook G580). but when I do boot the pc in safe mode with networking, crash never occurs. I am posting this thread in safe mode only from the same laptop. I have dmp file generated using verifier. and the same with provided exe here. I will try to upload both. I think some driver is causing the crash but can't find which one. please help to resolve this as I hope must not be the hard disk issue.

Answer:PC working fine in safe mode but crashes (BSOD) in normal mode

  
Quote: Originally Posted by amitshahc


I think some driver is causing the crash but can't find which one.


The thread title gives the exact impression. And it was a good step to enable verifier.

Now disable verifier.

Then ....
Update the SplitCam product: SplitCam free webcam software for video streaming and adding cool webcam effects

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus (MSC) and the touchpad driver SynTPEnh.
Apply > OK
Accept then restart.
Then run the laptop normally. Let us see any further BSOD crash dump after doing it.

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It's my first post here, so hey all.
I don't know if it's the right section for my problem, so sorry if it's not.

I've got a problem with my PC. Yesterday, my PC has started working really slow, and the sound ''lagged'' aswell. I've tried running Quake 3, but it was hanging after few secs, tried it a few times, while Starcraft was running fine for around 1 hour, and no hanging or restarts. I've tried reinstalling Windows (I have Windows XP Pro.), and the PC didn't work slow anymore, but it STILL was hanging in normal mode and in Q3... So, I've tried to run antivirus scan, and defragmenting, but during the defragmentation Pc hanged. I restarted it and it took really long to load Windows.. And the sound was lagging again, with PC running slow again. Tried reinstalling the windows again, but after some time the same thing happens. Tried formattic drive C:, and reinstalling windows, but after some times the same thing occurs. So... It takes really long to load Windows, the sound lags, everything is working slow, and after a few seconds it hangs on pretty much every game, just Starcraft works fine. Hangs while just in Windows, doing nothing, too. I took a log from HijackThis, but only in safe mode... It just hangs in normal, so sorry for this. =/ I run Spybot search and destroy in Safe Mode, it found like 6 things and I deleted them, but it didn't help. So, I could really use some help, and I'd appreci... Read more

Answer:PC working slow, and hanging in normal mode.. fine in safe mode,

Welcome to Major Geeks!

It is very unlikely that your problems are related to malware especially if you have already formatted.

However if you want to be sure there is no malware then please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide
 

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2 days ago my computer randomly froze up when I had a few chrome windows open and a few other applications. The mouse can move around but nothing on the screen is responsive. I figured it was a one time thing and forced shut down and rebooted. It again froze up about 3 minutes later and now every time I use it it freezes from within a few minutes of logging in to up to an hour. Even if I just log in and don't touch anything it will freeze at some point in time. Last night I used it for 6 hours and thought everything was fixed but when I woke up it was again frozen. It also seems to be lagging a little when opening new tabs and applications which it never did. It works fine in safe mode and stayed on for over 24 hours with no problems.

Dell Vostro laptop
3ghz 2GB RAM
250GB HD 50% full

What I have done:

Restored to a date of last week when everything was working - didn't help
Ran updated versions of AVG and Malwarebytes - clean and didn't help
Turned off all start up items in MSCONFIG - didn't help
Turned off all non microsoft services in services in MSCONFIG - didn't help
All the drivers in my device manager seem to be working as I see no exclamation points or anything

I googled around and tried to figure it out on my own but can't seem to figure it out so if anyone has any ideas I would love to hear them. If you need any more information please ask and I will provide. Hope it was clear and concise.

Thanks

Answer:XP freezing in normal mode working fine in safe mode

Please check the Event Viewer to see what errors are showing up at these times. Each error has a date and time.Go to Start> Run and type in eventvwr.msc then press Enter.When the Event Viewer opens click on Applications in the left pane. If you double click on an error a description of the error will open. Click on the copy icon, (the copy icon is highlighted with the red square in the picture below), once this is done you can right click and paste this description. Please post the error description/s in your next post in this topic.

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Hey,

I am having a problem with a laptop, I am getting a blue screen when starting in normal mode, but if I start in safe mode it starts up and logs in fine.

I am not being told what is causing a problem, just to uninstall any new programs/hardware, but nothing has been installed at all.

Does anyone know what could be causing this?

Thanks for any help :)

Answer:Starting up fine in safe mode but blue screen with normal mode

Go here Windows Vista/7 BOSD Posting instructions follow all instructions to the letter, using all tools illustrated. Then proceed to the next steps by posting your logs. Keep your posts and logs (logs mini dumps etc...) in BOSD, App crashes, and hangs.

Be patient they get a lot of inquires. Someone will be along to help you.

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Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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i can't seem to find the problem , can someone help me fix this issue ?
here's my old lappy spec
compaq presario cq56
amd v140 processor 2.30ghz
2gb ram
64 bit
win 7 home premium

Answer:laptop random white screen normal mode sometimes stuck , but working normally at safe mode..

Reinstall graphics card drivers

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laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

Answer:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

Code:
BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
---------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

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Hi,

About two months ago my HP Pavilion 6654y Win7, 8GB, etc.,
started running extremely slowly in Normal Mode. It takes several minutes to respond to mouse clicks, etc.
Basically, it just hangs. But it runs "ok" for a minute or two while still rebooting.

In Safe mode it runs just fine.
I've tried everything I can think of to narrow down the problem, to no avail,
including numerous scans such as AVG, Malwarebytes, Trend Micro Housecall.
Installed UnHackMe to check for rootkits. Even got Reimage and ran it several times.

I've used CCleaner to clean things up, and also to clear out Startup programs
and disable most scheduled tasks, as follows,
(though it is confusing to me since I still see some of the process when started up in Normal Mode):

Yes HKLM:Run StartCCC Advanced Micro Devices, Inc. "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
Yes HKLM:Run KillProcess Orange Lamp Software Solutions "C:\Program Files (x86)\KillProcess\KillProcess.exe"
Yes HKCU:Run HydraVisionDesktopManager AMD "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe"
No Startup User Stickies.lnk Zhorn Software C:\PROGRA~2\Stickies\stickies.exe
No Startup User OpenOffice.org 3.3.lnk C:\PROGRA~2\OPENOF~1.ORG\program\QUICKS~1.EXE
No Startup User 1-Click Answers.lnk Answers Corporation C:\PROGRA~2\1-CLI... Read more

Answer:Win7 fine in Safe Mode, extremely slow responses in Normal Mode.

Please run Minitoolbox and include the List Installed Programs. Check HP desktop if it comes with a diagnostic test within windows or BIOS utility for memory sticks and hard drive and try running the complete test. Please post back if there are no such features as they would be provided. Try also doing some house cleaning for some dust and bunnies to make sure thermal events is not contributing to the problem.

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Hi
 
I am looking for help 
 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
 
I ran minitoolbox and got the following error indications 
 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Devices: ================================
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

Answer:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

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Hi,

I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

Answer:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

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Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

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Honestly, I really don't know where to begin. Every time I try to run my computer in normal mode it restarts and gives me options to run in different safe modes or try normal mode again. My computer runs perfectly fine in safe mode. I haven't added any new programs. It's been this way for some time. I'm currently running sfc /scannow to see if this helps, which I seen it helped on a similar forum on bleepingcomputer. If anyone has anything else to contribute, please feel free.

Answer:Computer runs fine in safe mode but restart when run in normal mode

This is what it's telling me.

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Not sure what I have stumbled upon here. Was trying to download some music from SugarSync that I had from another PC, realized I did not have a music player installed and tried to download VLC and that's when things went bad.
 
I had run my Anti-Virus (Avast ) and it found nothing,
I just now opened it (in safe mode) to obtain the official name/version and found it to display a large red banner declaring I am unprotected and the Avast service turned off.
None of those controls on that panel work 
 
Am assuming some infection did this as I did not turn it off!
When I clicked Scan it displays "Unable to start scan. There are no more endpoints available from the endpoint mapper"
 
This is an Asus G73JW Laptop
Windows 7 SP1
I use
Avast Internet Security
Spybot S&D
CCleaner
 
Any Idea as to what I have run into here?
 
Thanks,
 
 
 

Answer:Fine in Safe mode, but in normal mode, icons and Startmenu don't work

Have you performed a System Restore recently?
 
Download your version of Avast, but don't install it yet.
 
With the computer offline use the Avast uninstall utility to uninstall your current installation.
 
Once you have uninstalled the old version, install the version you downloaded.

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ok my pc works like it should in safe mode but it doesnt in normal mode im getting annoyed with this as i have to put internet filters on my pc to block nasty sites and i ahve a feeling that disableing acces to services.msc and gpedit and also changing the safe mode boot in bcedit on cmd may have something to dow ith this im not sure please help
 

Answer:windows runs fine in safe mode but normal mode is broken

There are many situations where Safe mode can work well and the normal mode hangs, it may be a suspect/culprit of a hardware/software.

Try the following possible steps for diagnosis in safe mode

1) Go to Control panel -----> Device Manager ------> then check for warnings or error marks which makes the hardware made trouble thus your OS freezes;/ try to uninstsll then check if still persist.

2) Go to Start Menu ----> Click Run -----> then type msconfig -----> go to services and startups then try to untick any possible problems, assume it should not be from Microsoft. Check if still persist.

This option managed to fix by most users which going to BIOS by tapping del key or f2 key (depends on the manufacturer default key command) then change all settings by default, restart and check if still persist.

This link has been label SOLVED upon the problem by a user:
http://www.tomshardware.com/forum/42397-63-windows-runs-safe-mode-freezes-normal
 

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Hi,I have very strange problem.My Desktop is running fine in safe mode.But when i try to boot in normal mode it restarts again and again.What i tried to fix the Prblm ?System Formatted several timesTried different OS like vista, XPTried changing graphic cardfull syastam scan by kaspersky and bitdeffenderPC configurationCore 2 duo 2.2 GhzIntel 965RY desktop board2 GB Single DDR 2 667 Mhz Kingston MemorySeagate 320 GB sata Hard DriveN-vedia 7400 GT 512 MB graphics CardPLz help.

Answer:Computer running fine in safe mode but restarting in normal mode

you try format OS.. then install fresh  window XP..

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Everytime i open my pc up in normal mode, it seems to restart itself within a few seconds to a few minutes, It tends to happen when i open up a program like Chrome. I',m currently on safe mode with networking and have done registry cleaners, updated video card drivers and looked for viruses, yet nothing has seemed wrong, I've also done a system restore to when my pc was working fine, but it still was happening, I saw on another post here that i should post my msinfo32 so here you go, Thanks.

Answer:BSOD only occurs in normal mode, Works fine on safe mode.

Just tried opening in normal mode again, got a blue screen within 2 minutes. Didn't open chrome, only programs i had opened was mozilla firefox, and startup programs

6 more replies
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My speedtest.net performance is 30 Mbps download, and between 0.3 and 2.0 Mbps upload. If I start in safe mode with netorking, I get download and upload speeds of 25-30, my contracted speeds. Obviously, something loading in the full mode interferes with upload speed. I have tried restarting in safe mode with all of the items checked in the services and programs tabs in msconfig, and still get excellent up and download speeds. How can I figure out what is interfering with my upload speed in normal mode, but not in safe mode?

Answer:Poor upload speed in normal mode, fine in safe mode

Use msconfig to determine what is causing the problem

How to use msconfig in Windows 7

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab, record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig and click on the Services tab.
Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.

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Hey guys I've checked through some of the tuts and what-not on this forum and still can't find a way to get me out of trouble..
i turned my computer on yesterday (23rd September) and there was an automatic update. Ever since the update my computer has been extremely slow (will take several minutes to open firefox -or anything for that matter). I booted safe mode and it's running fine. I opened up msconfig and did a clean boot but the problem was still there.
It's a fairly new build and I was stupid and forgot to get a virus protection i can't install it in safe mode either..

Can anyone help?
-cheers

Answer:Explorer running slow in normal mode, fine in safe mode.?

Windows Defender Offline

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My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

Answer:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

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Hello,
 
all of a sudden Windows 7 became extremely slow in normal mode. This doesn't happen in safe mode.
 
The laptop now also makes 3 beeps on startup, but the beeps disappear when Windows login page comes up. The only thing I did is updating Java and the beeps started.
 
I'm sending in attachment DDS, OTL and ComboFix logs.
 
Thanks in advance for your help!

Answer:Windows 7 runs fine in safe mode, but very slow in normal mode

Hello maestrale,

Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.  1.Download AdwCleanerDouble click on AdwCleaner.exe to run the tool.
***Note: Windows Vista and Windows 7 users:
Right click in the adwCleaner.exe and select "Run as administrator"Click the Scan button.

Once the scan complete click Clean to finish cleaning any thing it has found.A logfile will automatically open after the scan h... Read more

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I'm not sure what causes my BSOD. The errors range from BAD_POOL_HEADER to ntfs.sys to drivers-something.

I am currently running Safe Mode with Networking and things seem stable.

I ran Anti-malware (nothing found), VIPRErescuescanner (nothing), fakereanfix (didn't help), ComboFix (probably made things worse).

Are my drivers up to date? No, probably not, but at this point, I'm scared to change anything else.
Is my windows 7 up to date? No updates installed since Jan 2012, I'm too scared to update anything lest I cause more BSODs.

Minidump attached in next post.

Answer:BSOD in normal mode (various errors), Runs fine in Safe Mode

minidump per SF_Diagnostic_tool

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Hi All: I've been smashing my head against the wall with this one. I have uninstalled ALL unnecessary applications I could find. Basically all that is left is Windows XP, Drivers and Patches in Add/Remove Programs. I have removed the wireless driver, downloaded a newer one and installed it, still nothing. I have tried it using no Wireless Security on the AP, and also using WPA, and wouldn't work with either in Normal Mode, but worked with both in Safe Mode. I ran a virus and spyware check (before uninstalling Norton), and it came out clean. The weirest thing is, sometimes it does connect and get an IP in Normal Mode, but when I run a ping to my local gateway, half the packets are lost (timeout), and the ones that do reply I see a response time ranging from 2ms to 5000ms with no other traffic. I have no idea what can be causing this. Any help would be greatly appreciated. If all else fails, I will resort to formatting it and installing WinXP from scratch, since I doubt it's hardware.

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Hello everyone.  I am trying to fix my mom's computer but have so far been unable.  The laptop is running but it is incredibly slow.  When I first got on it a bunch of pop ops took over the screen.  The computer would randomly go to other sites on it's own.  It would go to a search sight called "clarosearch".  Worst of all, it's incredibly slow.  For example, from the desktop, it take about 45 seconds for the IE window to open when I click on the icon.  It takes about that long to navigate to a page and so fourth. I downloaded and ran a registry cleaner, spybot search and destroy, malwarebytes, and ad-aware.  These found a bunch of problems and cleaned some up, I guess.  The pop ups are gond and so is the strange search site, but the computer is still running just as slow.  It's a paperweight.  Getting another computer isn't really an option right now as my mom is unemployed and we're actually trying to get her resume online but we can't even do that right now with the way the laptop is acting.  I downloaded hijackthis and ran a scan.  Here is the log.    Oh, and as the subject says, the computer runs fast and fine in safe mode.  Please let me know if there is any other info that is needed as I'm not sure what to provide.  Thank you in advance for any help or suggestions you can provide.  Logfile of Trend Micro HijackThis v2.0.4Scan saved at 6:26:57 PM, on 4/26/2014Pl... Read more

Answer:Windows XP Laptop very slow in normal mode but fine in safe mode

Hello scoobyjax,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***1. Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***2. Download OTL to your desktop.Double click on the icon to run it.Vista / Windows 7/8 users right-click and select Run As Administrator.Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Check the boxes beside LOP Check and Purity Check... Read more

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Relevance 89.9%

I think this is where I should be posting this. I'm booting fine in safe mode, and it will be ok booting normal until I get to the desktop. Once I get there, I can see my desktop but it has lines across it and I'm not sure what's happening.

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Relevance 89.61%

ok... my father is begging help here.

he has a ctx computer, specs:

amd k6-ii 266mhz proc
~4gb hdd
unknown ram
integrated graphics
integrated sound
win98

Father is trying to get some files off of the thing before resigning it to davy jones' locker, but is having a little trouble doing so.

when he boots into safe mode, the computer will function properly and everything's perfect. but if he tries to boot into regular mode, everything is fine until he clicks on something. then the screen blanks and redraws w/in a couple seconds, with no other effect... the clicked-on app, file, or folder won't open to save the planet.

i recall there being a clump of psu cables near the cpu hsf... i say that it's the cpu or northbridge overheating, and he says that i am crackers, it's gotta be a mem conflict within windows.

what do you guys think? is it the cpu overheating? the northbridge overheating? a soft mem conflict? or something neither of us are thinking of?
 

Answer:runs fine in safe mode but dies in normal mode? help???

How about plugging the drive into a spare IDE cable on your machine?
 

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Is it possible for a video card to produce perfectly fine video in safe mode...but when I try to boot into normal mode...I get the XP splash with a bunch of blue vertical lines running through it...It looks like a blue pinstripe suit!! Then it flashes a very quick bit of a BSOD, then it reboots!!

The only thing I can think of is when I changed over into my new case...unplugging the SATA hard drive...but I've never had that problem before!!

Any Ideas!!??

Roger
 

Answer:Video, normal mode...botched...safe mode, fine

I'd love to know what that BSOD said. Can you turn off automatic reboot?

Just click the Windows key + Pause/Break
or right click on my computer and select properties
Or go to control panel and doubleclick system

Then go to the Advanced tab, the select Settings under "Startup and Recovery", next uncheck the box next to "Automatically Restart" within the System failure box.

Then make it crash and tells us what it says.

Another thing to try is perhaps some program at startup is causing you problems.

Bring up msconfig (start, run, msconfig (enter))
Select the radial button "Selective startup" and uncheck the box next to "Load startup items". Reboot and see if you can play the video. If you can play the video then one of those startup items is causing a bsod.

Good Luck!
 

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Hello everyone. I have a Compaq SR1954NX Desktop computer that I recently reformatted and installed Windows XP Pro SP3 on. After installing some games and applications, a few days later I shut the computer off for the night. Upon the next morning my USB Mouse, a Creative Fatal1ty 1010, stopped working on it. If I unplugged it and plugged it in a different USB port, it would say "Found device, Creative Fatal1ty Mouse, Your Device is now ready to use." However it still would not do anything. However, upon entering safe mode, it works fine.

I reformatted after this, as I thought it was my mistake, and had only installed one or two small games. However, it just happened again.

Can anyone here help me with this? Thanks in advance.

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I started having said problem during virus removal.
I had removed multiple virus via malware, SAS, aSquare, combofix, and, I could not connect to any websites.
Via my wireless connection, windows said my signal strength was good and it was connected to the wireless network.
I tried pinging different websites like yahoo.com, google.com, etc and all my requests timed out.

So I decided to trouble shoot.
Booting into safe mode w/ networking worked fine. I was able to ping and connect to websites via Internet Explorer.
I ran SpybotS&D, and it removed a win32.agent and some sort of malware that had firewall in the name... forgot exactly what it was, and I don't have the log on hand.
Anyways, after this removal I tried again to ping website like yahoo.com, google.com, etc, and the ping worked fine.
However, I still could not connect to any websites via Internet Explorer. I tried reinstalling IE, but its the same story.
During this whole process, I have been able to use Internet Explorer succesfully only in safe mode.

Any ideas? I doubt it is a virus directly causing my problems. It's had a thorough cleaning. Maybe some left over wreckage?
I doubt its a firewall issue. CA's personal firewall is installed on the machine. I know CA antivirus is running in safe mode, I'm not so sure if the firewall does or not. I'm assuming it does.
I don't know where to even start on this. Any help would be appreciated.

Answer:Can't browse in normal mode, works fine in safe mode.

Hello,You should not browse in Safe Mode because your security programs do not function in safe mode which means that more malware finds its way onto your computer.This issue is related to the issue you have posted here: http://www.bleepingcomputer.com/forums/t/240716/sdra64exe-uacinitdll-fakealert-vundo/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response ... Read more

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Recently purchased this all in one PC on second hand. It initially had Windows 7 Home Premium 64 bit Japanese OS. I installed Windows 7 Ultimate 32 bit English OS after purchasing and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But got BSOD many times. Thinking of Hard drive issue, changed the hard disk first time with another used one and next time with newly purchased one.

All the time installed Windows 7 Ultimate 32 bit English OS and installed the Drivers from the DVD which came along with the PC. Ran windows update till date. But in all 3 hard disks getting the BSOD error.

Installed Microsoft Security Essentials each time and checked for virus. Ran Dell Diagnostics downloaded from Dell website and found no issues.

Got "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D" error on Event viewer many times. After searching some forums deleted MSE.

Ran the SF diagnotic utility and uploading the file for your reference.

Please help me to overcome this issue.

Answer:BSOD in Normal mode but works fine in Safe mode

Attachment in the first thread gauti2009.zip is SF Diagnostic Tool run in Safe mode.
Attachment in the current thread SF_02-09-2013.rar is SF Diagnostic Tool run in Normal mode. (Somehow no BSOD during this short time, able to get the file and post it).

Hope this will help.

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Relevance 89.32%

Hi
I have Thinkpad T43, with windows XP professional.

Since few days whenever i launched my ATI catalyst control center I would get BSOD and laptop will boot automatically and then everything would be fine.

Then while browsing my wife downloaded some media player exe, and since then my IE was redirecting to unknown sites (xalab etc) not to mention various ad pop-ups. One of the online video sites gave a message that I have TROJ/Rustok-N. (Also I would like to mention since couple of months my System Restore was not working although everything else was working fine)

I ran spybot, malawarebytes, trojanremover and removed whatever was reported. But the problem persisted, so I renewed my Norton Internet Security (actually got Norton 360), ran scans but it couldnt find anything.

Then I booted in safe mode and ran all these again, last thing I remember trojanremover prompted to remove something like sv~.exe and i did, when i restarted the system in normal mode I got BSOD and laptop rebooted, I disabled automatic restart on failure but it keeps on doing that.

I then went to Access IBM and restored by configuration which brings back the system files to previous state (the most latest point available was 07/2006)
I still got the BSOD while booting into normal mode, but safe mode was working fine.

I then went into safe mode and disabled couple of services on startup, then my laptop booted fine in normal mode, I found that now windows xp was reset to SP2, so i ran windows update w... Read more

Answer:BSOD 8E while booting into normal mode, Safe mode fine. Disable automatic restart doesnt work.

FWIW: http://kadaitcha.cx/xp/stop_error.htmlAs stated, it's a matter of hide-and-seek, with no guarantee of finding the culprit.Another link that may be useful: http://aumha.org/a/stop.htmLouis

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Relevance 88.74%

Everything was fine until yesterday morning when my PC locked up and was
forced to do a hard reset with power button. restarted and worked for around 5 mins before doing same, this happened 3 or 4 times before finally
got a blue screen with error 124 ?
Seemed to only lock up when I started a browser either IE9 or Chrome, Ran Malwarebytes it found some stuff but seems to freeze before completing removal. Ran CCcleaner, Ran Spybot S&D, ran avg scan, deleted and reinstalled graphics card drivers as I noticed windows had updated during the night, opened up and hoovered out all dust around fans. downloaded speedfan to check temps, GPU was 62degrees rest were all around 35.
everything works in safe mode with networking, no lock ups, can use any browser fine. this makes me think it must be driver/software/malware/virus related ?
downloaded Hitman in safe mode and ran it, removed a fair bit but still no fix.
did a hard disk defrag, no joy,
System is an Advent, running Vista Home Premium, Service Pack 2, Intel Core 2 quad cpu @2.40GHz 2.00GB RAM, 32bit system
Typing all this in safe mode, can boot and run most things in normal mode but starting any browser is sure to lock it up ??
As a photographer I am lost without my workhorse desktop machine

hopefully included all I know just now

Andy
 

Answer:Pc Locking up in normal mode but fine in safe mode

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Andrew [Admin rights]
Mode : Scan -- Date : 04/16/2013 00:03:05
| ARK || FAK || MBR |

Bad processes : 0

Registry Entries : 1
[TASK][SUSP PATH] RunAsStdUser Task : "C:\Users\Andrew\AppData\Local\gameflakeSA\bin\1.0.10.0\GameFlakeSA.exe" [x] -> FOUND

Particular Files / Folders:

Driver : [LOADED]

Extern Hives:
-> F:\windows\system32\config\SOFTWARE
-> F:\windows\system32\config\SYSTEM
-> F:\Users\AW\NTUSER.DAT
-> F:\Users\Default\NTUSER.DAT
-> F:\Users\Mcx1\NTUSER.DAT
-> F:\Users\Mcx2\NTUSER.DAT

HOSTS File:
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost
127.0.0.1 activate.adobe.com


MBR Check:

+++++ PhysicalDrive0: Hitachi HDT725032VLA360 ATA Device +++++
--- User ---
[MBR] 00c7f93d1eaf97744ceab3209a93e38c
[BSP] 440213241063d1b64c1e2b52c0453d88 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 5500 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset ... Read more

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Relevance 88.74%

normal mode takes 30 mins to load Firefox, all programs continually freeze  every couple of mins, took 2 hours to start eset online scan.
Safe mode is fine, i went to msconfig and selected only ms starup and problem still remains
 
can anyone help??
 
I've used this site for amazing work before, any ideas?
 
I'm in safe mode at the moment as its the only way my system works., I've ran malwarebytes, spybot and in the middle of running eset online scanner
 

Answer:Win 7 64, safe mode fine normal mode unuseable

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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Relevance 87%

Hey everyone,


I just got my sisters computer as it will not start at all. Everytime after the Vista loading screen I encounter a BSOD when trying to boot into normal and safe mode. I attached a log of the Memory.DMP from WIndows debugger. Can anyone take a look at it and let me know what you think?

So far what I've tried:

Memtest
Chckdsk
sfc scannow(returned errors but wasn't able to fix them)
Swapping Memory Dimms
Resetting CMOS
System Restore
Vista Startup Fix(returned errors but wasn't able to fix them)


The computer will run fine if I load it up through UBCD4 windows. So I don't think it's hardware related.....

Answer:BSOD: Normal and Safe mode after loading screen

Anyone?

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Relevance 86.71%

Hi there, I'm trying to fix my Aunt's windows XP computer. I downloaded MBAM as she had previously mentioned getting a call on the phone from someone in India telling her she needed to pay $160 for her antivirus or her computer would shut down.

I ran MBAM and it took about 8 hours to scan, and at the very end found a bunch of results. I told it to get rid of them, and then restarted. Upon restarting, it also ran a disk check, and after that finished, it booted up but took forever to load. Upon loading the taskbar showed up for a brief moment, then disappeared, and I can't seem to get it to run from the task manager either. It brings up the explorer.exe process briefly, then without ever loading the taskbar, it ends the process.

I got a bit worried at this point and tried to restart in safe mode. However, when I do that, it loads a bunch of drivers and then stops. It never finishes loading. (this happens in safe mode with and without networking)

I also tried restarting back into normal mode and running avast through command prompts, but it doesn't do anything and I also got errors stating that a particular file is missing.

What should I do next? I was going to attempt running combofix from my flash drive, but when I try to CD into the drive, it says the drive isn't ready. If you have any suggestions on what to do, let me know, thanks.

Answer:Unable to boot in safe mode, explorer.exe not loading in normal mode

Do not run combofix,let me ask someone to help you

good luck

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Relevance 86.42%

Windows 7 login screen fails to load, just get a blank desk top with a cursor. Try to start in safe mode and it gets stuck at classpnp.sys and fails to progress. Chckdsk is auto running on power up. Feels like its running hotter than normal. It's a 5-6 yr old Toshiba Saltallite.

Thanks
 

Answer:Log in screen no loading, safe mode stops at classpnp.sys

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Relevance 86.42%

Booted up at start of day everything looked normal apart from message about AnimalwareSecureExecutable has encountered a problem and needs to close.
 
Quick scan with Malwarebytes produced 399 PUPs in the guest account (never had this many before usually 3 or 4 max). Fixed these and rebooted.  Disabled guest account.
 
Then froze while trying to call Chrome from within Pegasus Mail.  No response to anything.
 
Rebooted selected usual user profile, bit of activity, then froze with mouse still mobile on Blue screen (usual wallpaper).
 
Tried last known configuration that worked but produced the same problem.
 
Booted into Safe Mode with networking - seems stable and working.
 
Advice on what next much appreciated.
 
Philip

Answer:Profile loading fails in Normal mode, OK in Safe Mode

Hello, I will be helping you with your problems. Please be patient while I assist you. Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs,  unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.    Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.    Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.    Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of ... Read more

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Relevance 86.42%

I own a Windows 7 PC. I am having trouble turning on my computer. Each time I try to access my user account or that of others I either end up with a black screen with only the mouse pointer visible or it opens to the user desktop but I really can not do much else; the only programs I can open are things like My Computer and the Control Panel, but when I try to access anything within these, the pointer has the little blue circle that says it's working, but nothing happens even after 20 mins or so; and I have to end up restarting via the button on the front of the computer. It does not recognize my home network so I can not get any Internet. I tried retiring the computer back about three days but each time it fails and says something about my anti-virus software interfering, I turned off that software and it still gives me the same message.
I can open the computer in Safe Mode with networking, and I can access my home network as it should and access the Internet. I can also access the basic programs as I should and have tried system recover but it gives me the same message as in normal mode.
I have an external hard drive that I tried booting from but I don't even know if it worked, because I have the same problems. The external hard drive has a back-up/restore function but it says I can not do that from safe mode, and when I clicked restore options after I opened the file on the hard drive while in normal mode it just froze again.
I really have know idea what is going on.... Read more

Answer:Trouble loading in normal mode have to open in safe mode

Hi, it sounds as if something suspect is running on your computer or as if too many applications are trying to open when you boot the machine. Do you remember installing or using anything new prior to the issue occurring?

The easiest way to fix this would be to strip down the startup programs and see if that helps the issue. There is however some risk associated with doing this, you have to be confident that you can turn off a start up program without it diminishing your computer's functionality. If you're interested in trying this then there's instructions on how to disable start up programs here. And if you're unsure of whether or not to disable a program googling it's "startup name" will give you an idea of what it does, essentially what you're trying to do is stop un-necessary programs from running when the computer starts. So things like updaters, monitering programs, a lot of things that show up in the system tray can be disabled. If you're still unsure then post a list of the start up items and we can give you an idea of what's going on. You may have to do this from safe mode (ensure you're logged in as an administrator) however once you restart you should notice an immediate difference. If you don't then the problem could be with OS damage or something a little more difficult to fix, if that's the case i'd advise that you possibly post in the virus/spyware/trojan help forum and the people there can give a little more in depth analysis of what's going on.... Read more

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Relevance 84.39%

I have recently used Driver Genius to update some drivers and had a power outage while installing the video card drivers. After the power was restored I could not boot normally (it would go blank after the loading screen goes away before the log on screen comes up.) So I boot into safe mode and install the drivers there, and then restart. It worked after about 12 tries.... Now, it will not load normally at all anymore.
While checking the system error logs, I find that (from 9/26/09 - 9/27/09) I am missing quite a few catalog files in the "system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}" directory. I also have many DCOM errors...

See "SysErrors.txt" in attachments
I have also ran chkdsk with many errors (I assume they are)

See "ChkDskOutput.txt" in attachments.

-----------------------------------------------------------------------

Here's another possible culprit... Leftover video card drivers.... While I thought that my nVidia card somehow fried when the power went out, I put my ATI card in and tried to install the drivers for it, but to no avail... Oddly enough, the only way I could get it to work was by manually installing the drivers. While doing an automated install, I received the error message "Severe: Setup did not find a driver compatible with your current hardware or operating system. Setup will now exit."

What could be wrong???

EDIT: I have a strong feeling it has something to do with my video driver... Read more

Answer:Computer only booting in safe mode... Blank after loading screen on normal restart.

In order for me to boot normally, I must disable my display adapter (ATI) in Device Manager....

I have tried it with both nVidia and ATI cards and I must disable both in order to boot correctly.. I installed them seperatly so there wouldn't be any conflicts.... How am I supposed to get my video card working If I can't enable it...
 

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Relevance 84.39%

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

Answer:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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Relevance 82.65%

I recently re-formatted my Sony VAIO since it was starting to run super slow. Now that I re-installed Windows 7 on it through recovery disks, it worked fined for about a day but then the problem came back. The computer is slow at bootup and runs super slow while freezing so many times. I am running it on safe mode right now and its working fine.

I ran hardware diagnostics and everything is fine (Memory, Hard Disk etc.)

I installed Norton Antivirus and Windows Live Messenger after the re-install.

Please help me.

Answer:Computer runs really slow in normal mode, but runs fine in safe mode

anyone?

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Relevance 82.65%

idea z560  freezing in normal mode but working in safe mode  with windows 7 OS.plz help

Answer:idea z560 freezing in normal mode but working in safe mode

my laptop freezes several times in these first 2 days!!! I am so disappointed!!!! When it freezes, I can't do anything even Ctrl + alt + del doesnt work too!!! I have just received it for 2 days!!! And it freezes without running anything hard!!!

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Relevance 82.36%

my windows xp is not working in normal mode.. black screen comes up with cursor but it works fine in safe mode, safe with networking
I tried registry repair through some software but nothing worked out yet
plz help me out
thanks.

Answer:Xp working fine in safe mode but notinnormal mode

Hi twistad_rulz,

When was the last time your computer worked successfully? Try performing a "Check Disk Repair" and see if this process will resolve your computer issue. Here is the link to the instructions on how to perform a check disk repair: How to perform disk error checking in Windows XP

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Relevance 82.07%

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

More replies
Relevance 82.07%

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

More replies
Relevance 82.07%

Hi all, my laptop has been acting crazy the past couple of days. First of all, I was watching a movie on it and it just shut down. when I tried restarting it in normal mode i would get to the welcome symbol after what seemed an eternity of loading, but then the screen just went black. when I opened in safe mode with networking, everything was fine. So then I went to msconfig and unchecked the two items i was allowed to. rebooted the system and I could get into normal mode again.

So the problem now is that normal mode is acting like safe mode meaning that the bottom toolbar looks the same as in safe mode as well as any of the other open windows. also, after i tried restarting it again, i get this dialogue when I try to connect to my wifi " the dependency service or group failed to start.".

thanks for any help.

Answer:normal mode acting like safe mode and now internet not working

also, other hardware is not working such as audio and printers.

3 more replies
Relevance 82.07%

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

Answer:laptop not working in normal mode. Only safe mode works

I have closed all your other POSTs
please only post in one forum
this is considered forum flooding - and will only slow down a response

this site is run by volunteers
and so it may take a while to get someone who knows your issue to answer -
If you need urgent response , then try one of the payfor sites that provide a rapid response or find a local technical support specialist in our area you can take the PC to
 

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Hi,

My Internet is not working in normal but works fine in Safe mode. This weird thing started 2 months back and it's continuing. Its really frustrating. Could some body please help me...

I have followed the 5 steps that were mentioned ..

1) I have Installed AVG recently.

2) Run an Online scan
Could Not complete as I am unable to connect to Internet in Normal mode. I am able to connect Internet in Safe Mode Only.
Unable to run Panda Active Scan in Safe mode.

Step 3) Installing Immediate Protection
Installed Spy Blaster.
Installed IESPYPAD.
Step 4) Update your Operating System
I am on Microsoft XP Home SP2 and IE7.

Step 5) The log files

Deckard's System Scanner v20071014.68
Run by murthy on 2008-08-29 22:03:21
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- HijackThis (run as murthy.exe) ----------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:42 PM, on 8/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\sy... Read more

Answer:Internet working Safe mode not works in normal mode

Bump Please.
 

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Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.

So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help
 

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A few days ago, my laptop started acting strangely, like when I opened skype, the program initially would not allow calls and would freeze then eventually would freeze with any use whatsoever, followed by any others that were open, until the only option was to shut down the computer. I have suspected that skype is the culprit, but even when not using it, the same process would occur, except starting with a different program. Even before the computer froze up, I was unable to use Task Manager or System Restore. For task manager, an error box came up that said something like "security tools unable to initialize," but I can't recall the exact words and couldn't do a screengrab.

So I booted up again in Safe Mode with Networking and everything worked fine, though it isn't terribly convenient to have to use it. I ran GMER and MBAM, and the scans came back clean. ComboFix was able to eliminate some problem files when I used it, though, but when I try to boot up into Normal Mode the problem still persists, though at this point I'm reasonably sure that it isn't a virus. I've also gone through Event Logs, and I've seen some reports of memory slowing down, as well as my System Information for Windows saying that BIOS is reporting the wrong values for the memory. Also ran a scan of the system, which reported that there were corrupted files that it could not fix. I have the CBS log, but I don't have the knowledge or experience that I can make heads or tails of it, though I a... Read more

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Hi ,

I'm using windows7 32-bit operating system. I have internet explorer 8( it never worked since installation, always shows "No network connection") and Google chrome installed in my computer. I had been using Google chrome which crashed yesterday. I re-installed Chrome and now it says there is no internet connection. In short, I cannot use internet in my computer. Any other browser installed comes up showing the same "No Network connectivity" thing. And then I started the computer in "safe mode with networking" and I could use see that both Google chrome and Internet explorer are working. But they do not work in normal mode. I really don't know what to do to solve this problem. And internet is working as I'm using internet in my mobile using WIFI from the same internet connection.

Thanks you,
Kavitha

Answer:Browsers working in safe mode with networking but not in normal mode

Hi and welcome to SevenForums,
Work you way down this list,
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
Post which Security suite you have installed as well,
Cheers.

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Relevance 82.07%

Hello there,
I really need help on this one. When I switched on my laptop ( Hp windows 7) , it started as usual and it screened the message " starting windows" as usual , after starting I was expecting the log on screen to come. But there it was, just a black screen while the standard windows tune was heard, there was NO log on screen. It was just black.
Then I went into safe mode with networking. And that's all how it works now.
Please I would be really greatful if you could help me out.
So basically the laptop is functioning all fine in safe mode but wouldn't go further the " starting windows" message in normal mode.
Please Please help

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Relevance 81.49%

Please help!  Over the past week or two my computer has been running slower and slower.  Then lost the ability to download anything unless in safe mode.  Now when opening computer in normal mode get nothing but black screen.  Think I got something when my antivirus software lapsed and I wasn't protected for a bit?
 
Running Windows 7 64
 
Tried running Malewarebytes, Avast, SuperAntiSpyware, Microsoft Defender, sf scan, CCleaner and nothing has helped.  Everything comes back fine. 
 
I'm not very computer savy but from what I have been reading you all can help!  Much appreciated and many thanks for any assistance. 
 
 

Answer:I'm lost. Only open in safe mode. Normal mode give black screen.

Hello ,what is the sf scanBoot to safe mode with Networking and try running these......MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.TDSSKillerDownload TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double clic... Read more

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So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

Answer:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: http://www.updatexp.com/stop-messages.html Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

1 more replies
Relevance 81.49%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

10 more replies
Relevance 81.49%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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Hi

I have this problem and do not know how to solve it. For some time and up to now I can?t enter in Safe Mode. I can login normally in normal mode, but when I restart and boot in Safe Mode (safe mode, safe mode with networking, or safe mode with command prompt, it is the same), few seconds after appearing in the login screen, Windows freezes. I can type the password + Enter fast and then I see the desktop, but it just then freezes, or I can type slowly and it will freeze during typing, or do nothing and wait in login/lock screen and it will freeze after few seconds...

I have made chkdsk c: /f /r at boot, all is ok!, I have done from admin command prompt sfc /scannow and all dism scan check and restore, everything is ok...I am desesperate as I need to make some tasks from safe mode (clean uninstallations, or simply to have it available in case of problem in normal mode!), and I can?t use it at all!

I have win10 pro with last updates.

Please could you point me to some solution or hint? Thanks a lot!

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hello,
my laptop is only 5 months old and has started crashing after around 1 hr, interestingly it almost mirrors my last laptop which also got the blue screen crash but i never got it looked at, it stared off crashing after 1 hr or so but gradually crashed in less time to the point it crashes as soon as normal starts but is fine in safe mode.
my new laptop i'm not sure if its an email link i've clicked on thats given me a virus or a hardware error these are the details.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8008545160
OS Version: 617601
Service Pack: 1_0
Product: 768_1
any suggestions greatly appreciated.

Answer:BLUE SCREEN ERROR crashes in normal mode okay in safe mode

If it is OK in Safe Mode and blue screens in normal mode it is usually a faulty driver error. Have you installed any new hardware lately that is permanently connected? Maybe a web-cam, printer etc. or have you updated any of the driver software such as graphics, WiFi, blue-tooth or allowed some new Windows update to automatically update your system drivers?
Can you roll back via System Restore to a point where the blue screen stops occurring?
If it is only 5 months old it is still under guarantee and you might want to take it back to where you bought it from.

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I'm using windows 7 64-bit operating system with internet explorer 11, and Firefox. I can use my browsers while in safe mode to upload / download information. However, after starting windows normally the browsers no longer work, that is, when I start IE I get the "This page cannot be displayed" message even though the url is microsoft.com and Firefox give me the Mozilla Crash Reporter form. I've checked the internet connection in network and sharing and see the connection is made; also when I run MS Security Essentials it gets the current updates. So it seems that it is just a browser issue. Thought someone might have an idea of how I can get my browsers working again.

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Hi,

My OS is Vista.I am finding problem in accessing net.My net works fine in safe mode with networking and not in normal mode.Please can anyone help me?Do i need to turn ON any service?

Thanks in advance.

Answer:Net is working with safe mode with networking but not in normal mode..why?

Hi, it could be that something is stopping or preventing your internet connection. You see when your pc boots in normal mode it loads everything and I mean everything. Whereas in safemode + networking it only loads the process and services needed to work or use the machine.

The first thing I would like you to do is go to device manager, hold windows key and press R
then type devmgmt.msc now a window will be displayed and click continue, then expand network adapters, write down what you have installed in your machine and try downloading the latest version.

The other thing you can do is go to msconfig, by holding the windows key located in between ctrl and alt, and press r on the keyboard. Then type msconfig, then go to startup and uncheck everything, click apply and restart. Now if you Internet works it means that there is something loading which is not good or is causing a conflict.

We also want to cancel out Malware so make sure your pc had anantivirus and antispyware and you scan your pc full. Also go to microsoft update and make sure you have the latest updates.

Thanks

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I am a complete novice when it comes to computers, i know basics but am struggling to get my computer up and running properly. I have a really fast broadband with virgin media but this only works properly on safe mode. whilst in normal mode it comes on and off and takes a long time to load each page. I have heard of HIJACK THIS and downloaded it but am unable to read the log files ect to see what should and shouldnt be there and need help to find out how to find and solve my problem. all i ask is for a little patience as this a new learning experience for myself. hope someone can help.

Answer:internet only working normally in safe mode and on/off in normal mode.....HELP!

Is your internet the only slow thing or is it your whole computer?If your computer works OK and its just the internet that's slow, run and post a MiniToolbox log as This Topic says to do.If your whole PC is slow/unresponsive, it may be best to start a topic in the Am I Infected? forum.

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My computer wouldn't boot past advanced options menu for a quite a while. So I was messing around in safe mode running anti virus software an it booted normally finally . But after that I went into add/remove programs and got rid of some stuff and I'm not sure if the internet was working before I did that because I did it right when the computer booted up again. However it does work in safe mode
 

Answer:Internet working in safe mode but not normal mode

do a tcp/ip reset

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc
------------------------------------------------------------------------

TCP/IP stack repair options for use with Vista, Windows 7, Windows 8/8.1 and Windows 10

For Windows Vista through to Windows 10
Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box
(A new dialogue box - black with white font, will appear on the screen )​
For Windows 8 & 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Windows + X Keys together and choose Command Prompt (Admin) from the list.
Or Right click on the windows icon - bottom left hand side - A menuu appears - choose Command Prompt (Admin)​
In the command prompt window that opens, type the following commands:

Note: Type only the text in bold and red for the following commands.
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog and press enter

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log and press enter

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and press enter
​ReStart (reboot) the machine.

If you receive the message
The requested operation requir... Read more

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Relevance 81.49%

I have tried the following:

No proxy server is being used (box is unchecked)

All of the drivers appear to be working fine

I have run Hitman, Superantispyware and Malwarebytes (in safe mode). They each detected different problems.

Any other ideas before I take this to the computer shop?

Answer:Internet working in safe mode but not normal mode

try adwcleaner its free
https://toolslib.net/downloads/finish/1/

also resetting ie maybe help

1 more replies
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I have a two laptop a dell inspiron core i5 and an asus laptop. I have a problem on my dell laptop, it is having a hard time connecting to the internet. I have the right ssid and password but it takes too long/slow to connect compare to the asus laptop.
I recently found out that my connection works well when I put it into the safe mode with network option and it doesn't work well with normal mode.
I read that using 'hijack this' would help solve the problem, but I don't know how to use nor analyze it.
Any help is very much appreciated. Thanks!
Here's the copy of the 'hijack this'
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:39:22 PM, on 6/25/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16446)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe
C:\Windows\Samsung\PanelMgr\SSMMgr.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Mozilla Firefox\pl... Read more

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Relevance 81.2%

Help -  I have a Dell OptiPlex 960 with Win 7 OS SP1
 
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
 
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
 
But it stlil boots to a black screen 
 
What do I do now??????

Answer:Will boot in safe mode but black screen in normal mode

Boot into safe mode...then do the following.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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Relevance 81.2%

Hi everyone

I am facing a strange issue.

My screen seems to have a grey filter overlaying it. See attached.

When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.

I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out
but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.

I cannot afford a system restore because i shared this laptop with my gf.

Answer:Screen greyed in normal mode, but vibrant in safe mode

You weren't in Safe Mode in that right screenshot. Safe Mode doesn't display your wallpaper and it says Safe Mode in the corner's. Try updating your video driver's and see what happens.





Originally Posted by climws


Hi everyone

I am facing a strange issue.

My screen seems to have a grey filter overlaying it. See attached.

When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.

I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out
but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.

I cannot afford a system restore because i shared this laptop with my gf.

5 more replies
Relevance 81.2%

Hey guys, I seem to be having trouble, and I'm not terribly inclined with laptops and computers, mine is an HP G62 laptop, and that's about as far as I know about it. The other day I went to use it, opened it up, I had 3 tabs open (google chrome), and I tried to open a new tab. All new tabs were freezing, and my itunes had frozen as well. I tried closing the laptop, hoping it would go into sleep mode, but it didn't, it stayed running. I reopened it and the screen stayed off, so I did a hard reset (holding the power button to turn it off) and started it back up. I started it in normal mode, and logged on, but after loading from the log on screen, it went to a black screen with just the cursor, and stayed there. I did another hard reset, and started it in safe mode, and now this is how I'm currently running. I've tried disabling the display drivers and restarting, that worked momentarily, but froze shortly after. Next, I tried a system restore, which did absolutely nothing, and then I ran chkdsk and, again, nothing. After all this, I decided to try uninstalling the display drivers, which, once again, did nothing. This seems to be all the info I have gathered from online, and through friends' help, there seems to be nothing left to do that may fix this problem. Anyone have any idea on where to go from here?

Answer:Black Screen in Normal Mode. Only Safe Mode Works.

Hello ericberard,

 

You?re having a problem with the computer going to a black screen.

 

First test the hardware.


Turn off the computer

As you power it back on, tap the F2 key. This will load hardware diagnostics.

Once the screen loads run the startup test.
 

If this is windows 7 and the startup test pass.


Power back off the computer.

As you power it back on, tap the F8 key. This will load Advanced Boot Options.

Select Last Known Good Configuration.
 

This will take the system back to when everything was working correctly.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

9 more replies
Relevance 80.91%

Aloha,
Our problem has been going on for several days now...as I said in the thread title, my 'puter seems to stall in both normal mode and safe mode at the screen "Windows is loading your personal settings".
I've tried six different times this a.m. to boot up, 3 times normal mode, 3 times safe mode. If I can't boot up in Safe Mode I'm lost as to how to start any kind of repair or even system restore.
The system is a Dell dimension 4600 with 512 RAM, dual HD & WXP-SP2. The only users are my wife and myself. I have not assigned a password to the Admisistrator account and we use a common logon screen with no password for ease of use. We do have Guest Account enabled.
Our Firewall and Anti-virus protection is Zone Alarm. Our maintenance routine is to run the following: 1) daily, Spybot S & D, AdAwareSE, A-squared, Window Washer, 2) weekly, Registry Mechanic, 3) monthly, Win Disk defrag and Win Disk cleanup.
Recently, I was in Spybot system tools and opened startup and found a file titled hblogon. I did a google search and found this to be a trojan. My wife followed explicit instructions for its removal and was succesful as far as she knows.
Now in all this info if you've lost track of what my question is...How do I get into the system to boot up without entry via safe mode??? I have not been able to follow your explanations about entering boot.ini in other threads.
I anxiously await someones reply.
Aloha and Mahalo nui... Read more

Answer:System stalls in normal mode & safe mode when "Loading your personal settings"

aloha Again,
I was finally able to get into the system by continually hitting the enter key after the splash screen appeared. Once in, I followed all the instructions provided in the thread "Malware removal" by "Chaslang". It didn'
t fix my problem but I'm that much closer to determining with your reviiews fof the logs if my machine is acting as someones "bot"
I remain patient for your reply,
dandla
 

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After a windows update patch about 3-4 weeks ago I started getting a weird error message saying I wasn't connected to the internet when the router is working for phones, blu rays, etc. Letting IE run its own 'fix' would say something about it not having a valid ip address and it reset the lan card and that would sometimes fix it or sometimes not (and I would need to reboot and try again). I did a system restore to a point before the windows update which fixed the issue for a couple days until the update pushed again and after that I get bsod screens on boot with the iqrl_not_less_or_equal more than 50% of boot attempts but no longer have the inexplicable unconnection to the internet. I've got a factory computer which I've not altered or opened in the 4-5 years I've had it. It boots fine in safe mode every time so far.

Please help, I'm way over my head trying to figure this out on my own and 4 hours of conversations with Microsoft tech support convinced me they should really just be called support plan sales reps.

Answer:bsod on normal startup safe mode always fine

Hello zyba welcome to the Forum. You have a lot of BSODs in your files. I checked several of the most recent ones and they were all the same.


Code:
BugCheck A, {0, 2, 1, fffff80002ec90cf}
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
That is your Norton NIS/360 Anti virus. Please uninstall it from Control Panel > Uninstall a Program and use the Norton removal Utility https://support.norton.com/sp/en/us/...rProfile_en_us and replace it with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows).

Try that and see if you have better results.

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I have vista 32bit home premium. Here is the link to the specs page for the machine.

HP Pavilion Elite m9150f Desktop PC Product Specifications HP Pavilion Elite m9150f Desktop PC - HP Customer Care (United States - English)

I have bitdefender internet security 2012 installed and no overclocking or customizing.
I am a newbie when it comes to PCs and anything therein.
March 1 I updated vista, bitdefender, and downloaded kies for samsung galaxy s 2. i was on the pc for a couple of hours and went to sleep with it off. I turned it on the next day and it took 30 minutes for it to even get to the desktop. Although I could do ctrl+alt+delete and that would show as well as the task bar. When i open the task bar, i found that the processors were not active and barley any ram was being used. Which i thought to be weird for a startup sequence.

I restarted in safe mode and it came up like normal in 2 minutes and i rolled back a few days with system recovery which didn't help. I also uninstalled kies program and that didn't make a difference.
I am just very confused and frustrated at this problem any help would be appreciated.

Answer:strange start-up in normal but fine in safe mode.

I know you said you uninstalled Kies but, run msconfig.exe and look in the Services and Startup tabs to see if it's still there and enabled.

While there, you could also set up to do a clean boot to see if any other program might be causing the problem.

In the services, checkmark the box for hiding the Microsoft apps and then disable the rest.

In the Startup, disable everything.

Reboot and see if you get the same problem.

5 more replies
Relevance 80.91%

Hi,
 
I could use some help. My Toshiba Satellite laptop is having issues after the normal startup with slowing down dramatically after it goes to the desktop. It will basically freeze with commands taking between 5-50 seconds to be recognized and sometimes it just freezes. When I boot into Safe Mode, I am running everything smoothly. I could really use some help figuring out whats going on.

Answer:Everything runs very slow in normal, but fine in Safe Mode.

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
 
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

1 more replies
Relevance 80.91%

Can someone help me to figure out what is making this happen ? its driving me nuts, my cpu usage goes through the roof, and I am clueless as to what is causing this... but in safe mode with networking it runs fine.... can someone help me ??? many thanks!!!!

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Relevance 80.91%

so, i turn off my computer last night. wake up, and it wont boot up.

this is the first time in months that i've had it off for a whole night.

so i try to boot up, it gets stuck at the loading screen. restart, same thing. since my processor is overclocked, i downclocked it to see if that could be doing it. still nothing.

try safe mode, boots fine.

so i try a system restore, still nothing when i try to boot up normally.

i was thinking about doing a repair with the install cd. but i think i've lost my cd key. its not with my disk, and im not sure where it could be.

is there anything i could do/check?

Thanks!

Answer:Freezing on normal boot, but fine in safe mode.

Download and use this, then you can do a repair.

http://www.magicaljellybean.com/keyfinder.shtml

1 more replies
Relevance 80.33%

I have a gateway computer that is about 3 years old. It has a ati radeon 3200 gfx card and came with 4 gigs RAM. Recently I purchased 2x2gb G Skill DDR2 ram upgrade in hopes of more efficient gaming [gfx card is OK for 8gb ram max]. After installing the new ram [about a month ago] the computer was running fine. The new ram created a button on my toolbar called AMD Catalyst, and right-click gave identical options for each ram card, one was a list of what looked like screen settings. I know it were running on 600x800, and last night my troublesome youngest son was using my computer and says he clicked a different option by accident, making the screen freeze momentarily then go black.

I've tried:
restarting my computer
removing the 2 G Skill ram cards
under msconfig in safe mode, disabling AMD Catalyst, for it seems to be the root of the problem.

But every time i restart my computer and try booting in normal mode, I get the typical Welcome ring from the speakers accompanied by a black screen. The screen is a 36" Vizio flatscreen tv with VGA hook up, been using for a computer screen for over a year now.

Any ideas? Thanks in advance!

Answer:Black screen normal mode, safe mode OK

If you can go back to good times with system restore, you will be fine.
System Restore - How to
Put all cards back, etc. before the restore.

1 more replies
Relevance 80.04%

Hey people, I hope you can lend me a hand.

As the title suggest, I've got a problem with the internet. I found a similar thread in which the problem was found to be Norton, so I followed the steps and removed it using the remover tool but it was to no avail.

I have also looked at the processes on msconfig in safe mode and applied them in normal but this wasn't successful. I also read it could be a problem with the IPSEC Services, which I have now disabled but the problem persists.

Just wondering if you had any ideas and if I need to post any screenies etc.

Cheers,
Rupert

Answer:Internet Fail in normal, fine in safe mode with networking

Just to be sure,
this is what you did
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
and the computer did not work properly.

9 more replies
Relevance 80.04%

I'm not sure what is going on. I haven't tried much but I'm not very good with BSODs.

Minidump is going to be posted and so is msinfo32...

Help is vastly appreciated.

One attachment is a minidump other is msinfo32.

Edit : A little more info, this happens after typing in my password to boot to desktop. Pool Corruption shows up in one of the minidumps, but not this one or the other two. I think it has to do with drivers but I'm not certain.

Answer:Computer BSODs in Normal, Fine in Safe Mode+Networking

If I posted something wrong please let me know. I didn't see the post about that other program to run till i had already posted. Regardless it wont let me run it. D:

2 more replies
Relevance 80.04%

Hi,

I'm sorry to post as usually I can solve such problems but I'm a a loss.

1) My PC started up this morning and I can only boot into safemode. I turned on non gui boot and the loading list is the same as for same mode as it is for normal boot.
2) I grabbed the windows disk and tried the repair option. Nothing wsas detected and when I tried to restore to a previous point no restore points were available - very odd!
3) I enabled the sames services as safe mode and rebooted and again no luck. I also disabled all startup items.

I'm left with a possible driver issue but I remember in XP you used to be able to load them one by one - can't find that anymore....

Normally when I get this far down I give up and re-install, it's just that this PC has so much on it I know it's a few working days of setting it up again and further hours installing stuff as I'll miss things. The machine runs SQL server, Vsiaul Studio, full Adobe suite, SolidWorks, CorelDraw, sheduled tasks - the list goes on and on. Note when I click on Windows Update nothing happens, I've looked at the log and it looks like a windows media player updated happened 8 days ago but the machine has been re-booted since then.

It works in SafeMode so ther must be a solution but I'm out of my depth and wondered if anyone had any ideas

Charlie

Machine: Del T1500, with raid 1 enabled
Graphics: Radeon HD 6950 - I've disabled the driver so it's not that
OS: Win 7 64bit Professional

Answer:Windows 7 Hangs on Normal Boots - fine in safe mode

Hi -

Use SysInternals AutoRuns and disable "start-up" entries 1-by-1 and see if you can locate the culprit.

Download AutoRuns from Microsoft TechNet - http://technet.microsoft.com/en-us/s...rnals/bb963902

AutoRuns does not need to be installed. It is a stand-alone executable and will run in Safemode.

Regards. . .

jcgriff2

`

4 more replies
Relevance 80.04%

Hi, I navigated to this site doing a google search and finding a post in your forum that was similar to my issue.
 
On 9/20 morning my browser was acting strange like when I clicked the arrow to go back I had to click numerous times and sometime it wouldn't go back at all.   I was running Kaspersky anti virus at the time but wonder if something malicous got in.   When I shut down the computer and tried to restart it took almost 90 minutes to start .  Once it starts and I click start menu or a program on the desktop the it hangs and I'm able to do nothing. 
 
 
I'm able to work in safe mode and safe mode with networking as normal.
 
As recommended.
 
I downloaded super anti spyware and it found only cookies I got rid of .
 
I also downloaded Adware cleaner which found a number of issues which I deleted.
 
Did a malware bytes scan and said I was clean. Tried to start in normal mode and the same issues.
 
 
I'd appreaciate any assistance. Thanks!!
 
 
I'd also like to add trying to use system restore to go back further than the morning of 9/20 but the box in the lower left is missing.  I just used that weeks ago and the box was there when I replaced a video card.
 

Answer:Vista runs fine in safe mode , slow in normal.

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Up... Read more

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Relevance 80.04%

Several scans have been preformed before posting this, it was infected with zeroaccess rootkit, which I can no longer see traces of. Here is whats been done so far, this is over a remote connection to this pc so I want to make sure if possible, that everything looks ok before booting back into normal mode to test.
ran TDDSkiller, rogue killer, tweaking.com tool. Rogue Killer found lots of traces of zeroaccess, ran tdds in normal mode, as well as adw. Not 100% sure but I believe Hitman pro and Malwarebytes was run as well, Bit Defender endpoint is installed as well. I do not have the log files for them, so we will start from scratch.

FRST Log:
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 19-04-2015
Ran by Daniel (administrator) on SPRINGER on 18-04-2015 23:34:20
Running from C:\Toolkit
Loaded Profiles: Daniel (Available profiles: Daniel)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(LogMeIn, Inc.) C:\Users\Daniel\AppData\Local\LogMeIn Rescue Unattended\LMIR0001.tmp\unattended_srv.exe
(LogMeIn, Inc.) C:\Users\Daniel\AppData\Lo... Read more

Answer:No internet access in normal, safe mode works fine

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-04-18 23:33 - 2009-07-14 01:13 - 00006442 _____ () C:\windows\system32\PerfStringBackup.INI
2015-04-18 23:28 - 2010-11-22 22:07 - 00000000 ____D () C:\Users\Administrator
2015-04-18 23:28 - 2010-11-21 23:22 - 00000000 ____D () C:\Users\Daniel
2015-04-18 23:28 - 2009-07-14 00:45 - 00267672 _____ () C:\windows\system32\FNTCACHE.DAT
2015-04-18 23:25 - 2009-07-13 22:34 - 00000439 _____ () C:\windows\win.ini
2015-04-18 23:19 - 2012-02-09 11:33 - 00006442 _____ () C:\windows\SysWOW64\PerfStringBackup.INI
2015-04-18 22:48 - 2009-07-13 23:20 - 00000000 __RHD () C:\Users\Default
2015-04-18 19:27 - 2009-07-14 00:45 - 00015792 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-04-18 19:27 - 2009-07-14 00:45 - 00015792 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-04-18 19:21 - 2009-07-14 01:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2015-04-18 18:35 - 2011-01-15 11:31 - 00000000 ____D () C:\Users\Daniel\Tracing
2015-04-18 18:18 - 2009-07-13 23:20 - 00000000 ____D () C:\windows\system32\NDF
2015-04-18 16:42 - 2014-02-28 10:24 - 00000258 __RSH () C:\ProgramData\ntuser.pol
2015-04-18 14:27 - 2013-01-13 14:25 - 00000000 ____D () C:\Program Files (x86)\IlemiTVApp.com
2015-04-18 14:22 - 2014-02-28 16:21 - 00000000 ____... Read more

20 more replies
Relevance 80.04%

my computer was dirty so i unpluged ittook it outside and blew the dust out of it. I put it back together and now it shuts it's self do in normal mode after at the most 10 mins.

Answer:my computer runs fine in safe mode but shuts down in normal after a few

Lets start with how you removed the dust.Details are important.

3 more replies
Relevance 80.04%

Hi, I am getting a BSOD every time I boot up in normal mode.  If I boot into Safe Mode, I can run forever.  I am not sure what could be causing it.  I tried reinstalling my video driver.  I also ran memory diagnostics, and it reported that everything was fine.  
Any ideas?  I captured the BSOD log and will paste it below to see if that can help pinpoint the problem.  Almost every time I see the PAGE_FAULT_IN_NONPAGED_AREA string.  I have no idea what that could mean.  Thanks in advance for any help.  I desperately need to get my computer back on its feet.  Thanks again.

Answer:BSOD on normal boot, safe mode works fine

Since this isn't occurring in Safe Mode I would suggest running a Clean Boot to see if this is a problem with a Service or a startup item.  You will know if it is a Service after you reboot in step 3b, if it is a service this problem will not reoccur in normal mode.
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb , then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 

 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 

 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services ... Read more

7 more replies
Relevance 79.17%

Hi, after connecting and disconnecting some external HDD using USB to my pc, BSOD keeps showing constantly after 5 minutes from booting to windows .

I checked RAM, and it urned out to be in good shape, then i tried Registry cleaning, but nothing changed .

It works very well and stable under safe mode only, and my best guess that it's my HDD which is not in good shape, but that doesn't explain how it works fine under safe mode, it supposed to crash also, right ?

I have :

Pentium 4 3.00 GHz
4 GB RAM
Nvidia 8400GS

OS : Windows 7 Ultimate 64bit
Sorry for my bad English

Answer:BSOD in normal and clean boot, runs fine in safe mode

Here is my SF_Diagnostic_Tool results

5 more replies
Relevance 79.17%

Hello all,

A few of my programs are unable to communicate with their servers now and I can't figure out why as they were find two weeks ago and I haven't made any changes since then. The issue lies with a service/program within Windows as all the programs communicate fine in Safe Mode. Windows Firewall and ICS are both disabled within Services. Malwarebytes (my only AV right now) is disabled also.

I know this is an ongoing and repetitive subject but the numerous searches are all resulting in pointing fingers at an AV program, which I am sure is completely disabled. Any help is appreciated.

Answer:Blocked connections booting normal, fine in Safe Mode (No AV/Firewall)

First of all download and perform a full scan with Malwarebytes Anti-Malware to make sure it's not a virus, if this doesn't help open your task manager and post here all processes running.

3 more replies
Relevance 79.17%

Problem - Computer runs fine in safe mode, is capable of running any programs. But (even with clean boot) the computer will freeze at startup between 1second to 1 minute after load. This time varies between boots, and sometimes will not even get past the 'loading' screen after login!
---------
 
Hello all, and thanks in advance for any help that you can offer.
 
This computer had been running well for the last 6 months, until I learned that the fan for the power supply was not getting enough air. It overheated, and was pretty much shot. I replaced it, and things were looking good.
 
Until the same day my computer would start, but would not run any programs at all on startup.  This would happen in a matter of seconds, where the 'swirling circle' icon on my cursor would simply start.
 
Speccy sheet attached, but missing information. I have provided the missing information.
http://speccy.piriform.com/results/C8QCIeICBY1c46JtGwUkEUo
 
CPU - Intel Core i5-4670K CPU @ 3.40GHz 3.41GHz, cores running at approximately 30-40c
Ram - 8.00GB Corsair
Motherboard - Asus Z87-PRO (Last known temperature approximately 20-27C, when psu was overheating)
Graphics - EVGA Nvidia Geforce 760

No optical drives currently installed, but one could be added back in a minute if necessary.
 
Through the research I have done so far, I read that it might be best to install xPerf, and try to narrow down which process might be ruining my startup, but I cannot install it in s... Read more

Answer:Computer running fine in safe mode, freezes on login in normal?

 Since Speccy is having problems loading SPC.DLL, I'd reinstall it in Safe Mode (from a download to a flash drive), then run SFC.  Click Start and type CMD in the search box, then right-click CMD.EXE and click Run as administrator.  From the command prompt type sfc /scannow.  That will check for any corrupt system files and attempt to repair them.
 
 If the above doesn't fix the problem, download & install MiniToolBox and run it with the following boxes checked:
 
List last 10 Event Viewer Errors
 
List Installed Programs
 
List Users, Partitions, and Memory size
 
Copy the resulting log and paste into a reply here.

23 more replies
Relevance 79.17%

Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

Answer:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

12 more replies
Relevance 78.59%

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 77.43%

I have a SL410, OS is windows 7 Pro 64bit. Computer can bootup normal with external power pluged in. But it will hang up while I am using internal battery. It also hang up while I am trying to unplug the external power.But all this won't happen in safe mode. May I know how can I find out what the problem is?

Answer:SL410 Hung up while using internal battery in normal model while it runs fine in safe mode

Hello Hugebear and welcome Lenovo community,
 
Please update the BIOS and check if the issue gets resolve.
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/6juj24us.exe
 
 
Best Regards,
Tanuj

1 more replies
Relevance 77.43%

Hey everyone. Recently my computer crashed and when I was trying to start it up again on Safe Mode to fix it, it just hangs on crcdisk.sys. When I try to load it "normally" it justs stops at the loading bar and doesn't load from there. I heard the only way to fix this is to just re-install Vista again. Now before I do this, I'm using a partition to back-up my hard drive onto another external hard drive as I don't want it to wipe out while I re-install Vista. I was wondering if there was any way I could re-install Vista without the cd? I was also wondering what re-isntalling Vista meant because I know there is a difference between setting your computer to factory settings and just re-installing Vista. I have a Sony Vaio NR430e running on a 32-bit system. Thanks!

Answer:Safe Mode Stops Loading After crcdisk.sys

Before performing such a drastic measure, lets take a look at the system from an external environment.You will need a USB drive and a CD to burn. There will be several steps to follow. Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Next download driver.sh to your USB driveAlso Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.Remove the USB & CD and insert them in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDIn some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.Follow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Confirm that you see driver.sh that you downloaded therePress Tool at the topChoose Open TerminalType bash driver.shPress EnterAfter it has finished a report will be located on your USB drive named report.txtThen type bash driver.sh -afPress EnterYou will be prompted t... Read more

4 more replies
Relevance 75.4%

Hello All,

My desktop is playing up.

I can't start the system in safe mode, but a normal boot results in lines over the bios loading screens, and the Windows log on screen never shows after the Windows loading screen.

I presume its the Graphics Card but have no other cards/machines to interchange parts to test.

I've re-seated the graphics card and memory, re-installed the graphics driver, cleaned all the dust out, reset the bios, ran the machine with the side off to keep it cool but to no avail, also the monitor is fine as I can use it for other things.

Does anyone have any other ideas of what I can do or do you think I need a new graphics card?

Thanks

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 7500 LE, 256 Mb
Hard Drives: C: Total - 190679 MB, Free - 123213 MB;
Motherboard: ASUSTeK Computer INC., Calcite
Antivirus: None
 

Answer:Starts in safe mode but not a normal boot..lines on loading screens

9 more replies