Computer Support Forum

Impossible Restriction Error - Need Help How to Solve

Question: Impossible Restriction Error - Need Help How to Solve

Hey guys,

like 6 hours ago ....I recently got this message :

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

this came up when I was trying to go into any folder on my desktop documents......and any other folders I have. I can go into My Computer but when I can there I cant get into my documents or my C Drive where I have alot of important stuff which I really need to get into asap.

I was searching through forums on google ......for this type of situation....I found alot of people with the same problem..,....the one I heard that would work is using FixPolicies.exe........but the problem is when I use that I can install it and everything ....but I cant seem to open the folder .....and that Restriction message comes up again when I try to open the folder ....soooo I really dont know what to do......I must figure a way to get into my documents...

Im running on Windows XP ...and yes I am the system adminstator as well...I have scanned my computer ....I had 5 trojans detected.....they have been removed.......

Any HELP!!! would be Great..ASAP ...... in a total jam right now.. ..I hope I dont lose any of the files im my documents.

Relevance 100%
Preferred Solution: Impossible Restriction Error - Need Help How to Solve

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Impossible Restriction Error - Need Help How to Solve

Hi studyhard4life and welcome to TSF !

Your restriction issues are probably caused by the trojans or by the fact that you removed them. An antivirus will detect and quarantine infected files but it won't revert the changes those files made to your system. A malware infection rarely comes alone so there are probably remnants or other malwares on your system.

Please follow these 5 steps and read the instructions carefully :
Post and attach your final logs in a new thread in the HJT section. Be patient as that section is very busy, the security analysts will get back to you with specific instructions as soon as they'll have reviewed your logs.

1 more replies
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Hey guys,

like 6 hours ago ....I recently got this message :

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

this came up when I was trying to go into any folder on my desktop documents......and any other folders I have. I can go into My Computer but when I can there I cant get into my documents or the C Drive where I have alot of important stuff which I really need to get into.
I was searching through forums from google ......for this type of situation....I found alot of people with the same problem..,....the one I heard that would work is using FixPolicies.exe........but the problem is when I use that I can install it and everything ....but I cant seem to open the folder .....and that Restriction message comes up again when I try to open the folder ....soooo I really dont know what to do......I must figure a way to get into my documents...

Im running on Windows XP ...and yes I am the system adminstator as well...I have scanned my computer ....I had 5 trojans detected.....they have been removed.......

Any HELP!!! would be Great..ASAP ...... in a total jam right now.. ..I hope I dont lose any of the files in my documents or C drive

More replies
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Many months ago I installed the Simple Software-Restriction Policy on my computer to improve my security, and for a while it worked OK except that I had to turn it off whenever I wanted to update my antivirus software. That has been annoying and a bit worrying but I put up with it.

This is the program (it was recommended originally by somebody on this forum):

Yesterday AVG found a trojan had infected part of the program. After removal of that, I decided to uninstall the software policy, but it is IMPOSSIBLE.
The system tray icon that used to let me temporarily turn off the program (to install and uninstall things) is gone. Gone from the system tray, apparently gone from my machine. It is now impossible to install or uninstall any program, or to update my antivirus, at all, EVER. I cannot get rid of this horrible "security" abomination. The settings .ini file does not have any option for regaining the sytem tray icon. I tried moving the uninstaller into my Program Files, but it still won't uninstall. Windows Add or Remove Programs can't run the uninstaller.

The MLSoftwarePolicyTrayApplet shortcut is in my startup folder, but softwarepolicy.exe which it points to is GONE. It's as though the program PERMANENTLY destroyed my computer's ability to install anything, and then deleted itself (or AVG deleted it) so it can NEVER be fixed. My computer is completely... Read more

Answer:Solved: Simple Software-Restriction Policy blocks AntiVirus, impossible to uninstall

16 more replies
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Had some friend over yesterday, IDIOT friends that wouldn't listen to me when I told them to not mess around on the internet.
I shutdown the computer after they left, didn't notice anything weird until this morning when I booted it up.
I was updating Kaspersky when the Pc suddenly frooze and the harddrive made a couple of weird boot-ish sound. It rebooted by itself and wanted to run CHKDSK but it never made it tru the 2nd step, just sat there @ 0%.
So I turned rebooted and skipped chkdsk, everything booted fine but I noticed something weird in the taskmanager. Kaspersky also found this which it deleted:

Here's a screenshot I put together:
I have read the FAQ but I can't even get tru step one, I can't even type the name of the app before explorer crashes and reloads. Samething with this app: H---I------j---ac--ks T-his , can't run that either, tried to rename the app but no luck.
I can't reboot in safemode either, it just sits there with a blackscreen.
I've cleaned out every possible temp folder that I could find.
Dunno what else I can do since the apps I wanna use to solve this crashes and I can't boot in safemode. (

So, is format c the only way out at this point?

Ps: This site looks really(!) resourcefull, I'll continue to look around, hopefully someone have had a similar problem that got resolved.

Edit: Thank god, I tried ... Read more

Answer:Impossible to solve?

Update 1:

Manged to boot into safemode via msconfig.
Still can't run Hijackthis (on another pc right now so I can type it )
I used Killbot to try and delete the said files, they appear to be gone now but if that was the case shouldn't I be allowed to run Hijackthis and CCleaner?

If you look at the screenshot I posted you see that the "weird" .exe file is being run by another user, "ioPVHKMXdOlt". How is that being done? I only have one account on my pc, well two if you count admin in safemode.

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 Internet Explorer (And FireFox) cannnot connect to server. I've reseted my settings, I AM connected to the internet. I have Dial-Up, and AOL. Which btw Aol's Browser is working perfectly fine.Here is the Internet Explorer Error: The page cannot be displayed The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. --------------------------------------------------------------------------------Please try the following:Click the  Refresh button, or try again later.If you typed the page address in the Address bar, make sure that it is spelled correctly.To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP). See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting). Click the Tools menu, and then click Internet Options. On the Connections tab, click LAN Settings. Select Automatically detect settings, and then click OK. Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed. If you are t... Read more

Answer:Impossible To Solve??? Plz Help

 PlzHelp  ..... What do have set as your default browser ?[highlight]How do I make IE my default browser?[/highlight]To set Internet Explorer as your default web browser, open Internet Explorer, open the Tools menu, and choose Internet Options. In the window that comes up click on the Programs tab and check the box that says "Internet Explorer should check to see whether it is the default browser." Click "OK" then close Internet Explorer and restart your computer. Once it has restarted open Internet Explorer and you will be prompted to set Internet Explorer as your default browser. Click Yes to make it the default. Let us know if you have tried this.dl65  

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Hey Hey - Happy Holidays all!!

Got a machine running XP Home SP1 and it started having strange IE problems, like not displaying backgrounds on some sites [they were mostly php Nuke sites]; then it started crashing all the time when going to Windows Update site. Then started crashing all the time unpredictably and couldn't find a pattern.

No virus [Norton clean], no spyware or adware [Webroot SpySweeper clean]
Tried reinstalling XP but to no avail
Tried to install SP2 in hopes that it would over write problems, BUT it WILL NOT install - - goes for a while and then just stops - - no messages, nothing, just stops install - attempted it 4 times and got a partial install is all; had to uninstall that.

Any ideas? Please!!

Thanks all and have happy, healthy holidays


Answer:IE impossible to solve? What else can I try?

I don't have XP so I have no first hand knowledge of it. However, you will find links to articles about failed SP2 installs in this list;

As for your original IE problem, I wonder if you can still try to 'repair' IE like you could in the older OS's?. To do it, you went to Add/Remove, selected IE to uninstall, and then were given the option to repair it.

Assuming that is still possible in XP, I am not saying it will help your problem because I just don't know.

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I have scoured the internet for weeks for a resolution to this problem to no avail. Please someone help! I'm running Windows 7 Pro.
I recently built a new gaming PC with 100% new parts except my old internal 2T WD HDD I moved from my old computer. With this new PC I bought a SSD to load the OS and other small documents and frequently used folders. I want to use the HDD to save larger
files like games, videos, pictures, music, etc... Currently my PC recognizes the SDD as the primary drive which is fine, that's what I want. And although it recognizes the HDD and I can drag things into the HDD, it ALWAYS asks for permissions, "Destination
Folder Access Denied" and I just hit the "Continue" button that has the administrator shield. I am logged in as an administrator and the problem has nothing to do with the UAC settings (I've tried them all anyway just for good measure). What
is going on here?! It's becoming a serious problem as I can't drag any music from my HDD to itunes preventing me from updating my music selection. I can't automatically save any video I record from gaming to the HDD because any and all recording software refuses
to recognize the HDD as a saving destination. In fact, I can't directly save anything to the HDD, it always has to be moved manually after saying to the SDD. It's like my computer recognizes the HDD as a foreign drive or something. Do I have to wipe the HDD
and re-partition it or something???

This tutorial did NOT h... Read more

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Hi there,
I have spent days and days on this problem and am hoping someone out there can help me. I have an Epson Workforce 600 network printer, connected wirelessly to my home network. Signal is extremely strong. Computer #1, which is XP, is having no problems using the printer normally. Computer #2, which is XP Media Center edition, can print to the printer, but it is very very slow. If I go into printer properties, it literally takes about 30 seconds for the printer properties screen to pop up on the screen.

I was hoping this Hotfix would solve it, but it did not. Here it is:

Here are the things I've tried on computer #2:

1. Uninstalled and reinstalled all the drivers, rebooting each time, many times.
2. Went into printer properties, then ports, and selected "RAW" vs "LPR" under port configuration.
3. Created a new user profile on computer #2, did not help.
4. Deleted all unused/old printers.
5. Manually added the printer using Epsonnet printer port.
6. Tried "sharing" the printer from computer #1, adding it to my printers on computer #2, still same problem.
7. Updated all drivers from Dell's website for the computer, windows update is current.
8. Full virus/spy scan with Kaspersky and Malwarebytes.
9. Deleted all printers, rebooted, added back again.
10. Cursed at computer.

Microsoft Word times out waiting for the printer so it's more than just an annoyance - I don't have acces... Read more

Answer:Impossible? to solve - one computer slow network printing

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Question: Restriction Error

I get this error, "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator."

When I try to add/remove programs. I did start my PC in safe mode and got ride of most of the programs I didn't want but there are still some I want to remove but I'm not allowed to in safe mode.

Here is a log of Hijack

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:11:28 PM, on 12/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Pr... Read more

Answer:Restriction Error

Hello and welcome to TSF

Please follow the instruction outlined in our sticky entitled

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

2 more replies
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Question: Restriction Error


Please can you help. I have received this message and can get round it. The h partition on the same drive I can open.


Answer:Restriction Error

Try this:

This issue may occur if there is a Group Policy object (GPO) that restricts what programs you can run. Programs can be restricted if either of the following policies in the domain organizational unit group policy or a local computer group policy have been applied: ? Do not run specified Windows applications.
? Run only the allowed Windows applications.

Back to the top

If you need to run a restricted program, contact your system administrator to modify the GPO.

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the operation was cancelled due to restrictions in effect

i keep getting this message in windows 7

eg, when i click get updates in office 2007
it comes up with that message

what should i do
pleze help me????

Answer:windows 7 restriction error

What are your security settings like? Are you the administrator?

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I have windows xp pro on my laptop and cannot update avg or run MalwareBites and I get the error measage "software restriction poliy " is prohibiting the software from running.  I've already gone to gpedit.msc and checked and it is set to unrestricted.  Please help

Answer:I get an error message "software restriction policy"

This issue is most likely malware related....You should start a new topic in the Am I infected? What do I do? forum

3 more replies
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ok, thanks for welcoming me to TSG, i read the posts etc for hlp and they are great, however my problem is not covered by the search button.
its my friends pc and spec is athlon xp2200,80gig hd, 512mb ram, xp home,4 login accounts,3 set as admin level.

ok, ill be as through as i can with what has gone wrong and what i have done at each stage to correct it. i dont want to reinstall cos its my friends business pc with loads of data on, and yes he does not have a backup cos he dont do them.(he will know though )

he installed corel draw 4 (bad news i know - old 16 bit app for win95) and then rebooted. he couldnt log in on his user as he got an error about "INVALID ACCESS TO MEMORY LOCATION". none of the other logins worked as they suddenuyl had passwords on them.

ok i took it off him and tried the login. safe mode admin didnt work as it had suddenly got a password on it. i also got some memory ref 0xc00000bb and same error message.

obtained the password crack cd boot image from (website not allowed- boot disk site suggested by a mod on another forum post) and did a reboot.

lots of the accounts where locked so i sorted that and reset all the passwords to blank.

rebooted and got an error on bootup so had to switch to using a floppy disc with an xp bootup on it created usuing a program from a guy off the net called gilles villiant.

ok got to the login screen and tried the users but this time just got an error about typing the password in correctly. did the old ctr... Read more

Answer:xp login error admin account restriction -tough one this

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Hey guys, just today I started getting this message:

"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."

This happens whenever I try to open anything from my C Drive, my documents, or any other type of folder, and even internet options and some options in control panel like admistrative tools. Yes I am the main adminstrator and I dont seem to understand the problem. I have gone through the 5 step for the Hijack This Log. I hope you guys can help me fix it asap...thanks alot

I have attached the active scan results for the panda scanner thing and also the log text file extra.txt

Here is the Main.txt log:

Cont: -- because there were too many characters in the orginal post....the attachments are included in the original post....I hope I didnt make this confusing ..sorry

The Main.txt log:

Deckard's System Scanner v20071014.68
Run by Mike on 2008-06-14 22:15:58
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.

-- Last 1 Restore Point(s) --
1: 2008-06-15 02:16:02 UTC - RP1 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 503 MiB (512 MiB recommended).

-- HijackThis (run as Mike.exe) --------------------... Read more

Answer:Constant Restriction Adminstative Error - Need Assistance - Logs Included

2008-06-14 10:02:43 26214400 --a------ C:\WINDOWS\system32\5244228243.dll
2008-06-14 10:02:28 26214400 --a------ C:\WINDOWS\system32\2812204360.dll
2008-06-14 10:02:11 26214400 --a------ C:\WINDOWS\system32\2624903321.dll
2008-06-14 10:01:53 26214400 --a------ C:\WINDOWS\system32\7757934331.dll
2008-06-14 10:01:38 26214400 --a------ C:\WINDOWS\system32\4643267988.dll
2008-06-14 10:01:23 26214400 --a------ C:\WINDOWS\system32\7314231394.dll
2008-06-14 10:01:08 26214400 --a------ C:\WINDOWS\system32\2537344097.dll
2008-06-14 10:00:41 26214400 --a------ C:\WINDOWS\system32\4040681123.dll
2008-06-14 10:00:22 26214400 --a------ C:\WINDOWS\system32\4383379816.dll
2008-06-14 10:00:01 26214400 --a------ C:\WINDOWS\system32\4102063178.dll
2008-06-14 09:59:44 26214400 --a------ C:\WINDOWS\system32\2184320091.dll
2008-06-14 09:59:29 26214400 --a------ C:\WINDOWS\system32\74595212.dll
2008-06-14 09:59:14 26214400 --a------ C:\WINDOWS\system32\8968500494.dll
2008-06-14 09:58:59 26214400 --a------ C:\WINDOWS\system32\4664347171.dll
2008-06-14 09:58:42 26214400 --a------ C:\WINDOWS\system32\4062474369.dll
2008-06-14 09:58:26 26214400 --a------ C:\WINDOWS\system32\8532100915.dll
2008-06-14 09:58:11 26214400 --a------ C:\WINDOWS\system32\1790811419.dll
2008-06-14 09:57:53 26214400 --a------ C:\WINDOWS\system32\3806686400.dll
2008-06-14 09:57:36 26214400 --a------ C:\WINDOWS\system32\7176476120.dll
2008-06-14 09:57:19 26214400 --a------ C:\WINDOWS\system3... Read more

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HELP! Service communication failure is preventing me from playing online. Please reply and tell me what to do?

Answer:Battlefield 2142 PB restriction: Service communictaion failure error loading

Ok, first. Have you been playing before and this issue just started, or are you just now trying to play? Is both PnkBstrA.exe and PnkBstrB.exe running in you processes? Press Ctrl+Alt+Del to open up Task Manager, then click on the Processes tab to verify.

PnkBstrA.exe runs all the time, and PnkBstrB.exe starts when your game starts. Also, if you're using a firewall, make sure both PnkBstrA and B are allowed access.

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I have a maximus 8 extreme board with a 6700k and 2 gtx 970s in sli. One day the one card would no longer show and I tried everything to see why. All my cards work in slot 1 and 4 none in 2 and 3. I can disable all but slot 2 and 3 and put the cards there and get nothing. I can put the cards in slot 2 and 3 and an extra in 4 and it will skip to 4. I tested all the parts and even had the board replaced. All parts work and I even tried another cpu. I can't find whare to look in the bios to see if it detects the cards but I know windows will not detect any card but in slot 1 and 4. It's not a component so what could it be? You would think if it was a windows issue it would atleast work on bios. I'm at a loss of what to do. Please help,

Answer:Impossible error with graphics

No solution but I had time to browse to MAXIMUS VIII EXTREME | Motherboards | ASUS USA
and look at the board. What I noticed is that Item 7 on that list of features shows that all 4 of the PCIe X16 are not exactly the same, 3 are designated as CPU and 1 is designated as PCH. I think the manual needs to be explored to get the meaning of the differences and whether they can be all used together or the combinations possible.

You would think if it was a windows issue it would atleast work on bios

I'm not yet that familiar with the newer UEFI BIOS and new features but the older BIOS set up the features included on the motherboard and the Operating System used those settings to know how to run devices.

5 more replies
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I have a maximus 8 extreme board with a 6700k and 2 gtx 970s in sli. One day the one card would no longer show and I tried everything to see why. All my cards work in slot 1 and 4 none in 2 and 3. I can disable all but slot 2 and 3 and put the cards there and get nothing. I can put the cards in slot 2 and 3 and an extra in 4 and it will skip to 4. I tested all the parts and even had the board replaced. All parts work and I even tried another cpu. I can't find whare to look in the bios to see if it detects the cards but I know windows will not detect any card but in slot 1 and 4. It's not a component so what could it be? You would think if it was a windows issue it would atleast work on bios. I'm at a loss of what to do. Please help,

Answer:Impossible error with graphics

No solution but I had time to browse to MAXIMUS VIII EXTREME | Motherboards | ASUS USA
and look at the board. What I noticed is that Item 7 on that list of features shows that all 4 of the PCIe X16 are not exactly the same, 3 are designated as CPU and 1 is designated as PCH. I think the manual needs to be explored to get the meaning of the differences and whether they can be all used together or the combinations possible.

You would think if it was a windows issue it would atleast work on bios

I'm not yet that familiar with the newer UEFI BIOS and new features but the older BIOS set up the features included on the motherboard and the Operating System used those settings to know how to run devices.

1 more replies
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Em... can somebody help me i think my computer got alot of errors, when i play warcraft3 tft in the loading screen sometime it will jam and i have to restart. and alot other problem have in my computer. ya i download a software call Free Registry Fix 3.0 from, and i scan for error i have over 1000 errors in my computer. And since i can only fix 50 error coz that software not totally free. so what must i do, can u guyz give me some free web that can dl software that can remove error, or tell me the way to fix them. thanks!

Answer:error impossible to be removed.

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Hi newbie here, thanks in advance.
I am trying to open winRAR programme downloaded to open a file sent to me by a friend, but when trying to install the windows security box appears saying 'impossible to open file'. Am i being stupid is it a security setting on my pc, i'm using windows 7. Again many thanks for your help.

Answer:error impossible to open file

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Hey everyone, my mate has a problem with his computer, he's running windows XP and every time he tries to boot his computer he gets a blue scren error message saying:

"if this is the first time youve seen this error, then restart your pc, if it appoears again, uninstall any anti-virus software, disk defragmentation devices and backup utilities"

the error code given is : STOP: 0x00000024, 0x000190203, 0x8690423, 0xC0000102.

so far we've tried reseting the factory defaults and running tests but apart from that we don't know how to uninstall the things mentioned above without the computer even loading.

Help is greatly appreciated.

Answer:Impossible Windows XP Blue Screen Error

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MicroSoft tell me that Error code 0x80070005 with all its causes and variants is nothing whatsoever to do with them, the ‘Company’. Well it wouldn’t be their fault, would it, when considering all the many tens of thousands of near £50UK charges they make from each Customer to remove it.
The instance that afflicts me is as follows: Using ms Windows 7 and wishing to conduct a Clean or an Upgrade ( saving files and programs) – the ms CD presents an Install Window – followed by Setup – but a displayed window then appears with this text
>> “Window was unable to create a required installation folder
Error code 0x80070005<<.……… Not further progress is possible.

In spite of an extensive search of the Web over a long period of time I have not located any useful and workable solution.
It is unwise to utilize commercial sites which purport to provide a solution. You run the risk of being inundated with associated error and cleaning software apart from a probability that a purchased program will fail, followed by a refusal to refund the software solution cost.

It is alarming that with all the extensive know-how and computer specialisation “Out There” that I cannot find a single source solution for my difficulty…….

Or am I mistaken!.......Please Help.

Answer:Impossible MicroSoft Error Code Solution

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I am running XP PRO SP 3 & IE8. I am constantly getting "IE has encountered a problem
& needs to close". Then the browser will reopen and sometimes the webpage I was on will
be repopulated & sometimes it will have timed out. When I look at the content of the error
it says the following-Mod name sharedobj:dll offset 00008691 iexplorer.exe
appver:8.0.6001.18702.To make sure the problem was not with IE I downloaded Firefox
and basically the same thing happens. Upon searching my computer I find the file
in C:\Windows\system32\sharedobj.dll. I have run a full system scan using McAfee
and also the new Windows Live Onecare security scan. I have run Regcure, Cccleaner,
Superantispyware,Noadware. Once I was able to delete the file and could successfully
use the browsers but when I restarted my computer the file was repopulated and now
I can't delete it again. This is about to drive me nuts as it is continuously happening.
I have tried to research this error through Google but haven't found anything that
might help me. I tried to post my problem on the Microsoft chat sites but was unable to get
it to post. I hope someone here can help me keep my sanity. Thank you.
DDS (Ver_09-10-13.01) - NTFSx86
Run by user at 1:15:57.87 on Thu 10/15/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.338 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4... Read more

Answer:sharedobj.dll error making browsing impossible

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Answer:How to solve this Error?

That's not an error, that's an image file for a Lumia 535.

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Error -107 when loading url is the message I get when I try to go into various sites.Please can you tell me how to solve it.Thank youJeannine

Answer:How to solve error 107.

URL worked fine on my Win 10. What browser are you using and is it the same on alternatives?Please give the full error message off the screen (I was unable to find any reference to it).Always pop back and let us know the outcome - thanks

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I am unable to install Tweak UI(MS power toy),because when i attempt to do so the message appeare and says:"The produce entry point GetllDirectoryW could not be located in the dynamic link library KERNEL32.dll."

please some1 guide me to solve this problem.

Thanks in adavance.

Answer:How can i solve this error!!??

in the run box type
sfc /scannow
and press enter

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Question: Help Solve error

so i installed win7 rtm, launched it, it detected something and asked for reboot, i've rebooted and, when i log in i dont see anything but wallpaper, just wallpaper, no START menu or anything, when i'm logging in Safe Mode, i can see start menu, etc, how can i solve this issue

Answer:Help Solve error

Not sure. What happens when you right click on the desktop (wallpaper)? Can you tell what screen resolution has been set to?

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I installed "HTC Home" desktop gadget in my PC then windows error reporting shows this error. How do i solve this error.
"Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: update.exe
Problem Signature 02:
Problem Signature 03: 4de78899
Problem Signature 04: System.Xml
Problem Signature 05:
Problem Signature 06: 4ba1dfec
Problem Signature 07: 710
Problem Signature 08: 27
Problem Signature 09: System.Xml.XmlException
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Answer:How to solve this error?

Please help me! I face this error every time when i start my PC.

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I had Office 2007 running fine on my Win 7 x64 machine, don't ask me why I decided to waste my time to uninstall it and try to install Office 2010... Get the error 1935 bla bla.... for about 20 trials to install.

Tried all the rounds suggested: .NET repair, system restore now no longer complete (no change to system), no matter which restore point I choose..., disble Anti-virus (Kaspersky), try to install in Safe mode, I probably forget half of the list I have tried... Always same result. Worse: I get the same thing if I try simply to reinstall Office 2007!

I get that (no details needed - I see this had been a classic for at least 5 years now with no effective solution but to reinstall Win 7 or Repair - even though I have read the latest sometimes did not even worked). Both are out of my options: this machine run much more important programs/projects (recording studio, video editing) for fooling around with reinstalling. Plus, I have a OEM install and paid for online purchase of upgrade to Win 7 Pro. So even repair in these conditions is not possible from what I read.

I have not read anything new written since early 2010 on this topic, is there anything new to solve it? It appears MS have not been able to solve this for 6 years, and 3 versions ! I had same problem last year with Expression Web 2 and 4, finally been able to solve with 4 after a system restore. I was hoping to do the same here.

I'm now left with the unpractical option of doing all my Office work on my... Read more

Answer:Error 1935 - impossible to install Office 2010

The following Microsoft Article about this error was updated at the end of August 2011:
Error message when you try to install an Office program: "Error 1935. An error occurred during the installation of assembly component"

It certainly appears that they think it is related to .NET framework installations. Perhaps it would be worth systematically trying the resolution(s) suggested.

Please let us know if you achieve any results.

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No way to install configfree. Help

Answer:Configfree setup error: impossible to create a protocol

I think nobody will be able to help you due to the lack of details.
- What notebook you have?
- What OS do you use?
- What Configfree did you download?
- Did you install the drivers in the right order?

I think all this questions should be answered firstly before someone would try to provide some suggestions?

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need settup.hlp to run excel

Answer:how to solve error 1706 ?

First hit on Google: hit on Google:

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I trying to solve this MS exchange server error but i can solve it. i want to repair my EDB file form exchange server because it is very useful for me. view the problem it here:

So please give any solution for this type of problem....!

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every time i click on games the error code comes up and only relates to games not installed. solitaire and 4 others are installed but the others are not.

Answer:How do I solve error code0X80072EFF?

Hi - I don't know what device or OS you are using (always better to add that info in your question).
HOWEVER - when I searched this in Bing, it looks like you might have a pretty bad virus. This link is where I found the information and has a few options for you:Error Code: 0X80072EFF - Microsoft Community
Good luck!

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Okay i really dont know how to solve this issue, it happens today and since then whatever i do (restarting or shut down my pc) nothing helps...
i cannot login to win 7... i can right click and refresh but i cannot open any application... when i open My Computer... the loading takes forever... can somebody help solve this?

I tried to do what this web suggests :

Fix for COM Surrogate Has Stopped Working Error in Vista - How-To Geek

but i cannot go to the advance setting area... it just takes all forever... its like the explorer is crashing... please help on how to solve this? i dont want to format or anything... and i dont know what is wrong... basically i just browsing media files while the error occurs for the first time please i need immediate help...

Answer:please help to solve COM SURROGATE error

Do the following steps.Get to the Advanced Boot Options screen.
Start the computer in Safe Mode.
Troubleshoot Application Conflicts by Performing a Clean Startup.
Restart in normal mode and see if there is an improvement.

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Go to Solution.

Answer:What is the watchdog error and is there a way to solve it ?

A watchdog is a piece of code in Windows that measures the execution time of commands. If a critical command takes too long to execute, Windows will generate this code. It is generally caused by hardware-related issues with critical components such as an SSD or core drivers.
Are you up to date with all of your system's drivers?

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been waiting for almost a week for a code to verify my account and i still haven't received it till now

Answer:how to solve error 800488fe?

Allow me to be the first to ask....What are you talking about?

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I get this error and i don't know how to solve!! pls help!
Say if you need more information ...

Win 7 64Bit -> installed on SATA HDD
I tried to install Win 8 64Bit on an IDE HDD which is also in my pc

Answer:I get this error in VirtualBox and i don't know how to solve

I had this error too. Try deleting the virtual machine and then rebuilding it, using a static drive instead of Dynamic. I allocated 20gb and the issue went away.

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Genuine windows error keeps popping up and I can't figure how to solve. Copy of diagnostics below. Any step by step help would be greatly appreciated, as Microsoft's solution is to buy another activation code it seems!


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B839CF76-018F-48B7-877A-3C5732677C7E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Mi... Read more

Answer:Can anybody help me solve 0x8004fe21 error

If KB3004394 is installed - uninstall it, reboot twice, then post a new MGADiag report
...note that Windows Update will then detect a new version of KB3004394 to be installed - this should not cause problems.

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how to solve error 711 suddenly my net off help me. I watch many videos on youtube but its not get successful ive me solution

Answer:tell me all types to solve this error

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Error caused by a device driver

Thank you for sending an error report to Microsoft.

Error report summary

Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

Information about this error

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

Next steps

We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.

Answer:Any ideas to solve this error?

Did you change anything before that error started occuring? Such as new hardware etc?



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win10 builds 10856 suddenly reloads many times and give me various messages about errors IRQL_NOT_LESS_OR_EQUAL, then another time video_shedullar_internal_errors, 3-d Prodess_initualisation_failed, 4- 0x000021a, 5 - critical_process_died_ 6 - system_process_misuse. How can I solved all these problems. Thank you very much for Your work. Nikolai Skorokhodov. Russia

Answer:IRQL_NOT_LESS_OR_EQUAL - what does this error and how do I solve it?

Can you please join and provide the more information on what you were you trying to update (Presuming you were trying to install TH2 / Fall Update) i.e desktop, tablet, all in one, laptop etc

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Hi all,I have bought a game called Warcraft III a while ago. It worked on my former computer, which was a Windows XP Professional Home Edition.Now, this pc was taken by my dad and now I have to work with this Windows XP professional. (Not a home edition and it's a laptop).I tried to install the game again. It worked. Now I tried to run, but everytime it's about to load the main menu, it crashes and following error appears :Now, is there any way to solve this? If so, how?And what does the error means to by the way?Would appreciate help.Cheerz,Baldir

Answer:Annoying Error? How to solve? (if possible)

Is the game downloaded?

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i have made the file please take a look on it and help me

i have :

processor of 2.4 core 2 due

1.5 GB of ram

ATI HD4650

Answer:please help me to solve BSOD error

These are STOP 0x124 errors - which are generated by the CPU and then reported to Windows. Not very easy to read.

That being said, they are most often related to hardware failures or compatibility issues.
Have you run the Windows Vista Upgrade Advisor (free here: ) to see if that's an issue?

Have you added any new hardware/software recently that might be causing a problem?

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Question: Solve Backup Error

Using Backup & Restore, this is the third night I got backup errors (red X), but the first time I saw the message.

"Backup failed on shadow copy on source volume got deleted. Might be caused by high write activity on the volume.
retry backup.. Consider increasing shadow copy storage using VSSADMIN resize shadow storage command.
Error code 0x80780169."

Retrying will be futile. Somebody suggested increasing the volume to 15%. There is very little information online.
Any suggestions? Should I increase the volume? I have never gotten this message in the years that I have been using Backup & Restore.

I am just supposed to be backing up my files; not creating an image, unless it copies to the disk regardless of what I choose to send to external drive.

In Event Viewer there were at least a half-dozen messages that the oldest volume was deleted. According to "Manage your space," I think I have one image on the drive and another image in backup, but I don't know if I can trust the info.

Thank you.

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whenever i open my system a message box is appearing in the desktop showing"Cannot find script host,cannot find c\windows\winsys64.vbs".I am very much frustrated by this.So please post a solution immediately.

Answer:request to solve error

whenever i open my system a message box is appearing in the desktop showing"Cannot find script host,cannot find c\windows\winsys64.vbs".I am very much frustrated by this.So please post a solution immediately.

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please sir,reply me that the way of how to solve run-time error 339. thanks

Answer:How to solve run - time error 339

... click here for fix explanation.... (do'nt download anything!).... Posting is provided "AS IS" with no warranties

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I'm using a Lumia 520.Synchronisation with Exchange is not possible and I got this erre number

Answer:How do I solve the error 85010004?

The first thing to check is whether your device is set to the correct date and time. Is that so?

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Hii, my new phone nokia lumia 535 windows store any on app download error are 80070490 how to solove??????????????

Answer:How do I solve the error 80070490?

See my reply over here:

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When i press ctrl+f in Internet Explorer, and type some thing i get an error, I posted a screenshot of it. Does anyone know what might be causing this?

Answer:[Solve] IE Search Error.

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windows boot managerSystem failed to start. Recent hardware or software change might be the cause.Then I get three options. But it keeps returningg me to this screen. Please help. Thank You

Answer:How do I solve the startup error?

1- are those the messages you get? 2- Did you try the repair my computer option and then use start-up repair?If you don't have a restoration disc you can download and make one at the following address: HELP in posting on plus free progs and instructions Cheers

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my msn can't sign in 2 weeks im trying sending error 800488fe plz help me solve that issue

Answer:how to solve msn error 800488fe plz

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C:\program files\TruekKey\McAfee.Truekey.cp.core.localization.dll? What is this error? How to solve?

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E sonic phoenix award bios can't do detected USB removal disk the first problem that is fromMotherboard so can i update bios for that errors ?

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I am Using Windows 7 Ultimate

When ever i play games my Pc get a blue screen and reboots and tells me windows have recovered from an unexpeted shutdown and gives me this error message grrrrr

I already have formated and reloaded my pc 4 times then, I downloaded windows 7 sound driver for my mother board and graphics card and it still does the same, so I downloaded drivers for Vista and still the same result, I did test my hardware they are all working and not over heating and my windows is updated so, I am out of options please advice me what to do

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 866D0024
BCP3: B62C4000
BCP4: 00000135
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:

Answer:How can i solve this blue screen error ?

Please zip up the contents of the C:\Windows\Minidump folder and upload/attach the .zip file with your next post.

A STOP 0x124 error is an error that's identified by your hardware - which then notifies Windows about it. In most cases it's a hardware failure or an incompatibility.

- check to ensure that your BIOS and drivers are updated to the latest versions
- if you've been inside the case recently - go back in and reseat everything (I got a STOP 0x124 because of this yesterday).
- Run the Windows 7 upgrade advisor to see if it pinpoints any possible compatibilty errors (free from here:

The memory dump file(s) will be used to see if there's any other issues, and to see what older drivers are loaded when the crash occurs.

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Info :-

Windows XP Home edition with SP2

Im assuming its becuase of SP2 but not sure of the fix..

Im trying to load a CD (1 - 2 years old) its a Weight Watchers Points Plus CD , it used to run fine a couple of years ago but now for some reason it wont allow me to open up the program once installed. Installation is fine but I get the following erors upon running the .exe

Any ideas ?

This is the log file that is created..

<?xml version="1.0" encoding="UTF-16"?>

Answer:Runtime Error , failed to solve..

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I read about connection 45 & 47 pins to resolve "ide #1 error" and my question...
how change c-sel/slave mode in diffrent way (without connecting pins)?
I just bought liteon dvd-rw drive (sosw-833s 51c) and install into satellite 1410-304 and my laptop don't work with this drive (at startup "ide #1 error", os don't see drive)

Answer:Satellite 1410-304: How to solve IDE #1 error?

I think, there is no other option (i would also not recommend to change the pin assignment).
You should have asked your Servicepartner what drive's are supported on the type of Notebook, he know's about it ..... I'm sorry to say, but you should have a look before you bought the drive.

Br, Ben

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A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file) so you can't work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don't typically cause Windows or a program to stop working.
Runtime errors can occur if you are running two software programs that aren't compatible, if your computer has memory problems, or if the computer has been infected with malicious software. If a runtime error keeps occurring, follow these steps:
1. Install the latest updates for Windows and for the program displaying the error. Note that the update for the program might be listed as an optional update on the Windows Update page. Click Start button then show all programs and open Windows Update.
2. Check Action Center for a solution to the program displaying the error.
When you have Windows Error Reporting turned on and a program stops working, a problem report is typically sent to Microsoft for more analysis. If a solution is available, or there are steps you can take to minimize the likelihood of the problem recurring, they'll be available in Action Center. Click to Flag icon in Notification area to open Action Center.
3. Update and run your antivirus software. Windows doesn't come with antivirus software, but Action Center can often monitor the antivirus software that you or your ... Read more

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I had windows 8.1 pro already but decided to make new clean installation.
I downloaded the iso from here: Creating installation media for Windows 8.1 - Windows Help
I clicked on Creating media downloaded the iso file to my hard disk and burned it to a dvd.
Then in my pc booted from the dvd in the windows setup i deleted the C: partition and created it again so i don't have any windows to restore back my mistake.
Then i continued entered my windows serial number then it collected files...On the third step it throw this error:
windows could not set the offline locale information. error code : 0x80000001
I don't have a clue what is the proeblem.
I googled some say hard disk failure some say language setup is wrong so i tried to selected uk for time...and keyboard then uk and hebrew since im in Israel.
Then i tried us . In all cases it didn't help same error.
Any ideas what is the problem ? And how to solve it ?
I'm now on my laptop i can download and burn the windows again but how do i know if the problem will not come again ?

Answer:How to solve error: code : 0x80000001 ?

Check the date and time in BIOS setup, make sure it's correct. Also check the Time Zone.

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its cloud Linux hosting ,in

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I'm a newbie here- excuse me if I don't know all the protocols around here, I'll try to pick them up quickly.

Anyway- here are the details on my PC:

Compaq Presario 5WV280
900 mhz AMD athlon
Windows ME

256 MB RAM
30 GB HD
56k modem

Machine is pretty much as setup from Compaq, except we added 128MB RAM a couple of weeks ago for a total of 256 MB- no problems after that install. We also recently replaced the modem, the original modem died and it was replaced with a Diamond multimedia Supramax 56i PCI that my brother gave me. No problems with that after we got it installed + running.
The problem came up about a week after the modem replacement + RAM install.

I am using Netzero Dialup as my ISP.

The problem I am having is this. My PC is in (what I think is) Safe mode- low resolution display, giving me Error 24 "Display driver error". It tells me that I need to reinstall the display driver, or install an upgraded driver, because the current driver is either damaged or not correctly installed. It then prompts me to the "Installation wizard" to find a better driver- but when I go thru that procedure, it says I already have the best driver installed.

When I try to remove the display driver (thinking it might work to remove + then reinstall), it begins to go thru the process, then the system freezes- every time. I tried the HP/Compaq online tech chat, but they were not very helpful- everything they suggest... Read more

Answer:Display error 24 - unable to solve...

What video card is in the machine? What have you tried? A typical test would be to remove the modem and ram again to see if that works. Optionally, theres a slim chance the video card went bad. If its onboard and using shared memory, I would suspect the ram. If its not onboard, maybe try another card. Problems like this require trial and error of removing hardware until you can narrow down the culprit.

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I got this laptop for Christmas and it worked fine. Then i ran a Virus Scan (McAfee, It came with it), Then I shutdown the computer and went to sleep. When I got up I turned it back on and it started up, then it loaded the login screen and says "Incorrect Password" and whatnot. So I clicked OK and tried to login with my password and it doesn't work. I tried several other passwords and no password, But nothing worked. I Also tried Safemode, But it does the same thing. I tried Ophcrack, It just says there is no password.

Please, Someone help me solve this problem without having to lose any data.

Answer:Please help solve! Windows 7 Login Error.

Welcome to Seven Forums

Offline NT Password & Registry Editor

Download the bootdisk on that page from another computer and burn it to a disk.Use the likes of image burn-poweriso or Nero,burn as an image file,not data.
Run it from your computer (make sure boot from cd is allowed from within your BIOS)
Follow the instructions on the website given above and on the disc.


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I've been experiencing a Securityrisk.downldr and would like to know how to solve it? I've been trying with NAV and superantispyware, but not successful. Below is my Hijackthis scan log. Pls help urgently! thanks ya!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:58:19 AM, on 26/3/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Play... Read more

Answer:How to solve a Securityrisk.downldr error?

Please do this:

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.


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i m using window xp sp-2..suddenly at the running time my pc stopped..n now not working..m trying to format it...but when i m trying for format and press enter for format it just restart the i dnt knw wat should i do..??

Answer:how to solve window xp formatting error...

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated: a laptop, or netbook, you must remove both its main battery and AC adapter before you do that.For a brand name computer, see the Owner's or User's manual if you need to - how to remove or replace the ram is usually in that - it may already be in your installed programs. If you can't get into Windows, it may be on a disk that came with the computer, or you can go online and look at it or download it - it's in the downloads for your specific model. For a generic desktop computer, see the mboard manual if you need to - how to remove or replace the ram is usually in that. ......Check your hard drive with the manufacturer's diagnostics.See the latter part of response 1 in this: you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.E.g.Seagate's Seatools will test any brand of hard drive.Do the long test. bootable Dos versions of SeaTools can be used even if Windows is not working properly.If the hard drive itself tests okay, any data problems found can be fixed, one way or another.........If the hard drive itself tests okay.........Re-installing Windows... Read more

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I've seen a few people with this issue around but yet to find a fix, getting the error : Internalerror:extracttemporyfile: the file 7z.dll was not found! I've tried reinstalling 7zip, pasting the 7z.dll to various places etc but no fix found! Any advice? anyone else had this?

Answer:Trying to install games, 7z.dll error, can't solve

Try PeaZip

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I installed first time the simulator and open it first time and i got following error.

Problem signature:
Problem Event Name: APPCRASH
Application Name: cpnmld.exe
Application Version:
Application Timestamp: 3ffe766e
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000005
Exception Offset: 00057a79
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: baac
Additional Information 2: baac5f0a4a5b74a99058c19ace5d60ae
Additional Information 3: f5d7
Additional Information 4: f5d7d7ee9503e472a0cc9d8559dae5dc

please provide the solution so i can move ahead in my work..

Waiting for the answers.

Thanks in advance...

Answer:How to solve application crash error?

i found this article.
Install CPN Tools
and Use cardinfo for Windows
and i don't know this program is compatible with win7 or not. because i don't use it.
hope can help.

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how to solve Bluetooth error on windows 10 ?

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this error just came up this morning after I removed delta-search from both of my browsers,Internet Explorer and Google Chrome using adwcleaner. The problem start right after I run Malwarebytes. The whole desktop is not responding after an hour and I get blackscreen whenever I logon to my account. I solve this blackscreen problem by the help of this thread, http:// .

The only services that is being disabled is shown in this picture:

After I solved the blackscreen problem, I get this error which said:
[*]"There was a Problem Starting C:\ProgramData\Malwarebytes'anti malware\cleanup.dll"
[*]"The specified module could not be found"

And I click 'Okay'.

Whenever I enable the MBAM services, I always get this 'blackscreen'. Any idea on fixing it?

P.S Sorry for my bad grammar

Answer:How do I solve missing 'cleanup.dll' error ?


Please do the following...

Download the Farbar Recovery Scan Tool
Select the 64-bit version.

Save to the Desktop. Double-click the downloaded file to run it.
When the tool opens click Yes to disclaimer.
Press the Scan button.
FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
Please provide the FRST.txt in your reply. <<---

The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply. <<---

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during installation of xp, a error with blue screen occured

Answer:how to solve blue screen error in xp during f

Yes well what was the error code & message ?

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When I am surfing the web or watching a film, my computer may place still and do not reply without any indicates. It may revolve into blue screen in seconds if I click or press buttons repeatedly. So, what can I do to prevent computer go blue screen or what is the finest method to improve my computer performance in minutes?

Answer:How to solve a blue screen error?

This program will work out the problem & then provide links to possible fixes.WhoCrashed

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Note I just installed a few firewire card. However, it doesn't seem to matter if I have it in or not.

STOP: 0x0C5 (0x0, 0x02, 0x01, 0x8053465A)

Answer:Help me solve this blue screen error

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Do I wanted to know if anyone can help me to fix the error 0x800f081f Dism/online /Cleanup-Image /RestoreHealth?

Thanks a lot.
Best regards.

Answer:How to solve the error 0x800f081f Dism?


For Windows 8.1, Windows 8, Windows Server 2012 R2 or Windows Server 2012

To resolve this problem, use the inbox Deployment Image Servicing and Management (DISM) tool. Then, install the Windows update or service pack again.
Open an elevated command prompt. To do this, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.Type the following command, and then press Enter.
It may take several minutes for the command operation to be completed.DISM.exe /Online /Cleanup-image /Restorehealth
Important When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Note Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows... Read more

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When i try to login on my gmail i get an error msg as: cannot find 'file://c:/users/user/documents/my google.html' and the when i press enter twice i am able to login .Can anyone tell me the reason and solution or the same!

Answer:how to solve gmail login error

Ask the experts here:

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imagedit.ocx or one of its depenencies not correctly registered

Answer:how to solve imagedit error message

Simply correctly register imagedit.ocx or one of its depenencies.Try reinstalling the associated application.Bryan

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New on this forum, so hello everyone.

I have a Vista Home Premium 32bit laptop (HP dv9000) that I need to fix: it has not received any update for the last 3 years despite having automatic updates configured as recommended.
So it has no service pack installed, no system checkpoint (so I cannot restore to a valid working state), the recovery partition is gone (I checked), no backup were made at any point of time and there is no recovery CD available.

The computer is working fine but I cannot get it to update anything system. I keep on getting the error code 0x800B0100 all the time no matter what I do.

I have done a number of things on it but without any success yet:
sfc /scannow does not report anything to repairFixit with kb949104: abort in step #1: impossible to install Powershell (with error code 0x800B0100)Then I tried FixWU + reboot: error code 0x800B0100Then Windows Update reset with Fixit 50202, first without the aggressive options + reboot, then with the aggressive options: both failed with error code 0x800B0100Then I tried this one (might be the same): failed with error code 0x800B0100

One more thing: this is a French version of Vista, just in case it matters.
I am stuck here and don't know what else to do now.

Any help very much appreciated!


Answer:Impossible to update Vista (No SP installed yet); stubborn error code 0x800B0100

Hello and welcome to the Forums , 3 years with this issue is way too long, have you tried this :
You qualify for free support directly from Microsoft . This one user tried some suggestions here, vista sp1 error code 0x800B0100 - Microsoft Windows Vista Community Forums - Vistaheads and they did not work for that user, they finally told user to ask Microsoft directly for help. This must be a hard rascal to repair, have you tried to do a clean reinstall using your Vista dvd that came when you got the computer ? I am searching as i post and i just now found this : Error code 0x800B0100 when using Windows Update or Microsoft Update to install updates . Give this last one a read and see if that one works, from sep 2011 . Please post back results .

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Just as a note upfront: I'm aware of similar threads like for example SL300 throws error 1804 (unauth. WAN card), impossible to boot. So here is my posting: I get the 1804 error during boot. I can not enter BIOS any longer. Yesterday I could boot one time despite the fatal error message that says it halts the system (and it does normally), I somehow managed to get into the BIOS anyway, changed some settings and the could boot into the OS. Unfortunately today this does not seem possible any longer. I tried to remove the WAN card to boot again but one of the two screws is wasted and I can not remove it. The other went out with no problems. So right now, the card is stuck inside and I can not remove it. I also tried to disconnect the CMOS backup battery, but this did not help. So I need help from someone with actual technical expertise to circumvent that fatal error on boot time. I know that normal IBM/Lenovo support personal can reset the bios, change the serial number etc. So I assume some tools and key-kombinations exist so that I can still boot this laptop. As written, yesterday already I could boot that laptop even that error comes all the time. But I don't know how I managed that. The only way I can imagine right now is to physically break up the WAN card so that it can removed in parts and the edge with the screw in can stay in while the card is destructed and therefore could be disconnected from the slot. However doing that, there ... Read more

Answer:SL500 throws error 1804 (unauth. WAN card), impossible to boot

If you can enter BIOS again, go to Security > I/O Port Access > WWAN and set it to Disabled.
As for the screw/card, I had the exact same experience with an X61's WLAN card. It's far harder to rip apart the card than it is to drill through the screw head. (I ended up trying to snap the card before drilling, so...)

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Hi, I recently purchased an SL300 running windows Vista Business, and this weekend it started displaying an error of a missing or incorrect driver for Ericsson F3507g and kept unsuccessfully trying to update it.Upon a restart, it won't let me get past the BIOS, displaying the 1804 error:Unauthorized WAN card is plugged in. Power off and remove the WAN card.I'm at work right now, and can't check if i can even get in the BIOS settings (It is likely i can, since it displays the Thinkpad screen that says to press the lenovo care button) My problem now is the following, how to reinstall the driver if i can't boot the system, I'll try updating the BIOS with a CD, but I will take any advice i can get, thanks!

Answer:SL300 throws error 1804 (unauth. WAN card), impossible to boot

+Turns out i cannot even get in the BIOSI get the Thinkpad "To interrupt normal startup press the Lenovo Care button" screen (nothing works)Then  the hardware check starts and is fine until: 8603 - CMOS Checksum Bad1804 - Unauthorized WAN card is plugged in - Power off and remove the WAN card.Fatal Error...System Halted. What can be done?

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I am working on a PC Vista x86 and never had such a problem. For the last month now, I have not been able to install the following updates: (KB 968389, KB 956744, KB968816, KB970653, KB967723, KB970710, KB973540, KB948465).

Have also try to install them manually but it still does not work. I have SP1 on my PC.

I have tried many things (thanks to other forums...including installing KB947821) but nothing has worked yet.

Any help with this will be much appreciated.

Answer:Impossible to install new Windows security Updates (error 800B0100 and 80246007)

Try install SP2 (KB948465) in safe mode.

I'm sorry -I didn't notice Readiness Tool you've tried already

Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

When it finish type in cmd.exe

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

on your desktop appear sfcdetails.txt

Download firegenul
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:


it creates report from WindowsUpdate.log and is stored in C:\Windows\System32 as FireGenReport.htm

Both FireGenReport.htm and sfcdetails.txt pack and attache to post

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How to resolve error code W1BF3CJKC-GRMEJ1. with my Desktop PC Think center.

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I have had a problem with boot error tos0002 after Ghosting image to a new drive.
I have resolved it by copying the BOOTSECT.BAK from the Vista disc to the C: drive.

I just copied and kept the old one as you can with Vista but I guess it may be similar with XP.
I reinstalled the Qosmio player from the respective disc.

I hope this helps someone because I have spent ages trying to find a fix.

Answer:SOLUTION - How to solve the TOS0002 error issue

Thanks for this information Emma.

It?s always nice to see people who post useful solution proposals?


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I have recently aquired a DVD-ROM drive to upgrade my Sat Pro 4290 optical drive from a CD-ROM to DVD-ROM. As suspected I am having the problem that the drive is not recognised and get the IDE #1 error.

I can get windows XP to recognise the drive by deleting the Secondary IDE Channel in the Hardware and then searching for new new hardware. It then installs the IDE Channel and then finds and installs the DVD-ROM and works fine. I reboot the laptop and back to square one!

I understand it is something to do with the settings on the motherboard and somebody has resolved this by soldering pins to different places on theh IDE connectors.

I do not want to risk this and was wondering if anybody found an easier way of doing this?

Many Thanks

Answer:Satellite Pro 4290: How to solve the IDE #1 error issue


> I understand it is something to do with the settings on the motherboard and somebody has resolved this by soldering pins to different places on the IDE connectors.

That?s not 100% true. This is not a setting issue on the motherboard but the setting of the CD/DVD drive.
The drive supports different master\slave\c-sel settings and if they are not compatible the BIOS will not recognize the drive correctly.

On the external drives (for desktop PC) it?s possible to change such settings by switching the jumper but this is not possible to the slim notebooks drives.
The notebook drives settings are stored in the firmware!!

I found different ?not legal? tools which can change the master/slave/c-sel settings but I would not recommend using it.
The risks are too high that the drive will be damage.

So try to replace the drive with a compatible one?

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I bought my Nokia Lumia 630 recently and found a number of linked apps in the store ready to install, one of which is for music. I just get an error code 80073cf9 when I try to install it. How can I solve this as I want to listen to the music I have transferred to the phone from my PC.

Answer:How can I solve the error code when trying to install the music app?

I had that problem and had to factory restore to solve.

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installation process stop automatically at 98% and an error comes that3132r5c4.sys is not found. please help ho to install the operating system

Answer:solve 3132r5c4.sys error while install operat

Are you using an actual Microsoft XP disc or some sort of copy?

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I bought microsoft band. I installed Microsoft Health application and when I run the application I see following messege:
"Network Error
Something went wrong. Please check your network connection and try again."
When I click again I have the same messege after few seconds. I am from Poland. I have US region in phone and English.
Any ideas how to solve this problem?

Answer:Microsoft Health - network error. How to solve?

Please help me with Microsoft Health App for MSFT Band . I have a F*#!*$!g network error on my Lumia 1520. How to solve?

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i've tried to play a game(metro 2033) but physxloader.dll error keeps me from going any furtherand its done this with 3 of the games i've tried to install,i'm at a lost to fix this issue.                                  any suggestions?

Answer:physxloader.dll is in error ;adding this my solve your problem

What is the error? Does it say that the dll can't be found?You can do a full search on your machine for the DLL and once you find it, if you have it, then register it to your system.If you don't have it you can try to download it.

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I have trouble playing BURNOUT PARADISE game in my windows 8.

I will tell the problem by posting the images. so some one can help me easily.

First I have opened the game. And the game play has been started [ i mean the starting portion ; not the game]


But Suddenly this has caused the game to stop

So Somebody please help me to solve the problem

Sorry for the bad English

Answer:Help to solve BURNOUT PARADISE error in WIN8 ?

Read this.... Burnout Paradise - Fix Those Pesky Crashes! - Steam Users' Forums

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thousands upon thousands of gamers running WinXP and CS are recieving two errors which cause disruption to the game.
the first being the NET_SendPacket ERROR:WSAEINTR error. This error simply cuts the player out of the server they were in and back to the desktop. However the internet connection still exists. The second error (which I find usually occurs if I restart Counter-Strike to play again) completely cuts the player off the internet, with a message stating: net_sendpacket error: no error.
These errors occur after playing online for anywhere between 10 to 30 minutes of play and are extemely annoying. I have read numerous fixes for this problem, but none of them have seemed to help solve everyones problem. Here is what I have tried:
1) the suggestions from
2) just about every suggestion from, these include changing the amount of RAM CS uses, changing the default port settings, uninstalling QOS Packet Scheduling...
3) the suggestions listed here (changing RAM settings)
4) My own experiments with my modem settings. These include:
Hardware Flow Control
Modem Error Control
Modem Compression
IP Header Compression
Use Default Gateway
Enable Software Compression
I found that turning off IP Header Compression fixed the problem for me in the past. But since reinstalling WinXP the other day (and putting my settings bac... Read more

Answer:Enlisting your help to solve the big Counter-Strike Error

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I have a laptop (lenovo) with windows 8.1. I have blue screen error problem that occusr frequently while using my laptop and every time  errors are different. Some of them are - Kernel trap , memory management, IRQL_NOT_LESS_OR_EQUAL,  system service
exception etc. Please tell me what's wrong with it and how can i solve these errors?


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Hello.I am having a problem in logging on my computer (it's operating system is Windows XP Professional SP3).A couple of days ago, my computer was running slow/freezing so I forced the computer to turn off by pressing its power button (just after installing a new add-on for my newly-installed firefox). But when I turned back on the computer, I received a BSOD (Blue Screen of Death).So, next time I turned it on, I pressed F8 and stopped the computer from rebooting. The following message appeared on the screen:STOP: c000021a {Fatal System Error}The Session Manager Initialization system process terminated unexpectedly with a status of 0xc000026c (0x00000000 0x00000000)The system has been shut down.So, after a bit of work, I found another hard drive (running XP Home Edition) and set it as master and the problematic one as slave. However, I cannot keep my computer like this, as the hard drive with home edition is badly-partitioned with little space and is lacking many important programs that my other hard drive has.I do not have the original operating system CDs, and I've been searching the internet all day for a solution. Could someone please help me solve this problem?Thanks.

Answer:How can I solve a startup fatal system error?

When you had the original drive installed did you go to F8 Safe Mode and undertake a system restore ?

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wen i md doing cop n paste at that time integrity violated error are comin, now how can solve this problem

Answer:how to solve file integrity violated error

This error is due to a problem in the VT52.SYS device driver, which has no overflow checking for its buffer.Turning off the Allow Fast Paste option in the PIF file may help to correct the problem.

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Your PC need to restart.
Error Code: 0x0000005D

Answer:Windows 10 Tech Preview Error How to solve?

Duplicate thread. Continue advice here to keep things tidy...
Thank you.

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Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
Windows Product ID: 00359-OEM-8992687-00118
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2BCC8FD5-B365-4957-A754-C2D30410368F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1... Read more

Answer:0xC004E003 error code to solve the problem? =(

Hello acotazchot and welcome to Seven Forums.

Error Code 0xC004E003 usually occurs when product activation fails. If you were trying to activate your copy of Windows 7 you may want to try telephone support.

1. Click Start, and in the Search box type : slui.exe 4
2. Press ENTER on your Keyboard
3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person.

error code: 0xC004E003 - Microsoft Community

EDIT: Please follow the diagnostic information provided by NoelDP in Post # 3.

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