Computer Support Forum

URGENT PROBLEM: Computer freezes, but can not turn computer off

Question: URGENT PROBLEM: Computer freezes, but can not turn computer off

Ok well, my computer is pretty old, but its not THAT old, it has always worked very well, and all of a sudden one day it froze and i tried turning it off but when i went to press the power button it wouldnt turn off, no matter how many times i pressed the power button. so i had to turn off the power switch in the back of the computer. it did this consistently so i decided to format my computer and delete the partition stuff like that, but it still did it, and i even virus checked and there were no viruses.

my computer freezes out of nowhere at random spots (startup, windows, my desktop, etc) and when i try to turn it off the power button doesnt work so i have to turn it off by turning off the switch at the back of the computer, please help me, i don't know whats going on!

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Preferred Solution: URGENT PROBLEM: Computer freezes, but can not turn computer off

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: URGENT PROBLEM: Computer freezes, but can not turn computer off

Try holding the power switch in for at least 4 seconds. There is a entry in BIOS for instant off and 4 second delay. Yours is probably set to 4 seconds. Delay is good as it prevents accidential power offs from hitting the switch by mistake.

If you are hiolding the switch in and it isn't powering down there are two possibilties. Switch is defective or connector has came off the header.

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As the title said, my computer freezes during games. When it freezes the screen just stop at the last frame (so no black screen or anything like that) and I can hear the game for about a second before it turns to a low clicking sound. At which point I have to manually shut down the computer and restart it. Nothing else works. Then I get the usual question of how I want to start the computer, I always pick “start normally” and it’s like it never happened.

I think it’s because the GPU is overheating, because that’s the only component that’s really hot. When I check the temp while playing it’s usually building up to about 60C (24-30C on idle) and stays around that number. And it fells really hot when I touch it after it’s happened. The only problem with that theory is that I can play every game out there usually on the best setting (haven’t tried every powerful game out there) and not a single problem with lag or such. Then again, I’ve never had that problem with MW3, and the temp stays around 50C on that. Not to say that the GPU is really that great. It’s average at best, but I’m not a hardcore gamer or anything so figured I didn’t need the best.
I built the computer myself in June 2011. And it went fine without any problems until maybe 6 months ago, not really sure when it happened.

Here’s what I’ve done so far
I’ve... Read more

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HELP!! My computer will NOT turn on i need urgent help because i run a World of Warcraft Server and I run it off of my PC. Here the Thing, For about 2 weeks now, my PC will reset itself when im doing nothing, I shrugged it off because it didnt seem that important. Before this two weeks i had replaces the PSU becauseit had died ( i did the Paperclip test). With my new PSU (raidmax ATX 12v power supply) it worked pretty good despite the Resets, but it shut down once before and i couldnt get it to boot. See my PC is custom so it doesnt have a Power "button" just the Switch on the PSU. So i flip the swtch to off, then back to on and the LED's flash and the Fans do a spin but more like a "recoil" spin than anything (backwards about 1 inch then forwars 1.5 inch) then nothing. My friend came over and Tightened up the Connections and it turned on, it worked like that for about 3 days... Then a power line fell near my house and i lost power while it was on, Now its doing the same thing Lights flash, fans "recoil" I checked the PSU, Still working... I changed to my spare Video Card, and switched MOtherboards, Its still not working, Some one any one who knows how to fix this, PLZ HELP ME!

Answer:HELP!! my Computer Will NOT TURN ON, NEED URGENT HELP!

of course you tested the PSU with a tester and multimeter right?

You system was also protected with an UPS right?

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This is very URGENT! Please, I'm a student and I have some very important papers in my computer that I have to turn in. THANK YOU SO MUCH FOR YOUR TIME AND PATIENCE.

It has been a problem that I've been delaying to deal with. Often times I cannot turn on my computer after a shutdown, but after I wait a while, I can usually get it to start up. Sometimes my computer would take me to the BIOS settings and point out to me that my CPU Frequency is not set correctly and that it's overheating. I have tried looking for what the correct frequency is but I never got to really find out about it. This morning when I tried to turn on my computer, it wouldn't turn on. It goes sorta like this:

POWER ON - FANS SPIN, working properly - AND THEN YOU HEAR CLICK CLICK (the clicking sound you hear when you restart your computer), AND THE COMPUTER SEEMS TO BE RESTARTING AGAIN AND AGAIN, ALL THIS TIME THE MONITOR WOULD NOT TURN ON. I dunno what the problem is. Some people say it's bad ram, so I tried taking out my ram sticks, and i tried unplugging my harddrives and cd drives, it's not those, i think it is the CPU itself that is failing to start.

I've searched several forums, but I cannot locate anyone with the same problems as me, but I find some dicussions about "jumpers" and "clock speed" that look sort of like mine but it's not completely similar. i dunno what they are, i'm jus giving you clues. My friend put to... Read more

Answer:URGENT!!! Cannot turn on my computer!!!

Hello and welcome to Techspot.

Turn off your computer and unplug it from the mains.

Open your case and take out the cmos battery, it`s around the size of a dime and will be quite shiny. Leave it out for a few minutes and then replace it.

This will clear your cmos and set your bios to the default settings.

Reconnect your computer to the mains, leaving the case open for now.

See if you can boot your computer.

Regards Howard :wave: :wave:

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okay, so I'm new here, hi hello and whatever.

alright. my computer has always had problems with turning on and whatnot, but usually if i just putzed with the power cable it would eventually turn on. then recently, the power went out while the computer was on. then the computer didn't turn on. if i plugged it in, the green like went on on the mobo, and other than that, the computer didn't do anything. if you pressed the button, jack**** happened. so i ordered a new power source, 512 more ram(dual channel) and a new hdd. so i plug it all in, and it turns on once, but nothing shows up on the monitor at all, the fans were going and all, but nothing on screen. then i turn it off, and now if I push the button nothing happens, except the led light on the front of the case turns on while i'm physically holding the power button down.

its a dell dimension 8300(i know i'm lazy, i didn't build it)

Answer:my computer won't turn on, urgent

Hello and Welcome to Techspot!!

Probably it's a bad mobo, a bad PSU, IDK. Does it beep at all?
But since it's a Dell PC..........maybe you can build another cheap, way better computer.

I'm sure someone helpful may find a solution for you.

Regards :wave:

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I need some urgent help. Earlier, I loaded to my desktop, and my computer just shutdown by itself, not even loading the Vista Shutdown screen. Following that, my computer beeped. First there a short beep, then a long beep, then repeat. Also, My computer has been freezes for no reason as of late. I'm used CCleaner to scan my registry for errors and etc. Here is my DxDiag file, so you know what my computer looks like. Also, if you could give me your AIM/MSN/Yahoo, that'd be useful. I need some urgent support D;

My computer also backed up to December 31st, 2006, after I restarted it a couple times. Wtf is going on? And it says 11:54PM and it's just 4:54 PM. I need some help fast. Here is my dxdiag. (Attached) Please help.

Also, after restarting my computer, popups like... do you accept this certificate for and etc started popping up. I didn't lose programs or anything either. Please, I need some ... live support.

Answer:Urgent Help. Computer freezes, Auto shutdown?

Hello & welcome to Tech Guy Forum.

What happens when you try to boot to safe mode?

Which anti virus & anti spyware programs do you use?

Would you describe yourself as a beginning, intermediate or advanced user?


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Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:


I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

Answer:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.


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My desktop computer, upon boot-up, shows this message:

"CMOS/GPNV Checksum bad
CMOS Date/Time Not Set"

Thank you for any help

This post is part of my college assignment on troubleshooting and repair so I only need a very vague answer just as proof that I have used a forum to ask the question. After you have answered I will edit this part out.

Thank you in advance,

Jordan Reynolds

Answer:Urgent computer problem (urgent as for college assignment, details inside)


Originally Posted by Jordan101644

This post is part of my college assignment on troubleshooting and repair

We don't answer school questions, you have to do that yourself.


Originally Posted by Jordan101644

just as proof that I have used a forum to ask the question.

Your original post is proof that you used a forum to ask the question.

Thread Closed

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My computer freezes and then I have to turn it off. After that, it won't turn back on. When I do get it on, it will sometimes restart itself, go to a blue screen, or get colorful lines on the screen and freeze. It freezes all the time. I've tried doing system restore, and it doesn't do anything. This has been happening for a few weeks. I don't know what else to do. I don't want to pay to get it fixed, but if that's what I have to do I will. Someone please help me.

Answer:Computer freezes, then won't turn on

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I have had this problem for about 2 years now so the idea of it possibly being hardware failure is confusing to me. I have also done various steps to try and eliminate certain things.
When I am working on photoshop and watching a film/youtube the computer can sometimes at random freeze and not unfreeze. The only way to unfreeze is to hold in the power button for 10 seconds. This can also happen while playing video games and even when just using photoshop and listening to spotify.
These symptoms have become worse where it is happening about twice a day, rather than just a few days a week. Another thing that has started happening is the fans and LED's will not start-up except for the CPU fan and 'noises' happening to show its starting up. But nothing comes on screen. The fix for this was to reseat all the hardware connectors. Another time it was to unplug everything and hold down the power button for 30 seconds.
Things I have tried to fix it:
Changed from Windows 7 to a clean install of windows 10 (no fix)
Changed graphics card (no fix)
Changed Power supply (no fix)
Changed themal paste on CPU (no fix)
Added a bigger fan on cpu (no fix)
Updated all drivers except for bios (no fix)
Installed all windows updates and chip-sets.
Ran memory diagnostics and come back with no errors
The PC runs fine and can play all the latest games at best settings. But whatever is happening just happens randomly and with no prior symptoms. It's as if something just chokes and then fr... Read more

Answer:Computer freezes then does not turn on

System Information
Time of this report: 6/14/2017, 10:41:04
Machine name: ANDREW-PC
Machine Id: {46954806-50F5-4129-BFDB-C35A4B18FB04}
Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 07/11/11 15:46:09 Ver: 04.06.04
Processor: n/a
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 2128MB used, 8990MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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When i turn on my computer it freezes. the black startup screen comes on that says press f2 to run setup and pres f11 for boot menu. I press every button i can and nothing happens. I hear it making noise when i turn it on so i know the fans working. Can u please help. i will give u more detail if needed.

Answer:when i turn on my computer it freezes

When you press F2 or F11, you toggle them, not just press once.

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Good Day to all!

My computer is acting crazy, first of all my computer was reformat but he wasn't able to install the mobo's driver because well, we lost it, lately my computer keeps on freezing a blue screen appears and when I panicked i unplug the wire and when I "plugged" it on again the computer automatically starts but all i see in the monitor is black and the supposedly green light in the monitor is orange, blinking orange to be exact. I don't know what to do. I'm so new to this and 'im all alone in my home.

Answer:Computer freezes / then won't turn on

xp ? vista?
start her back up, keep pressing f8 to access recovery, try last good config and/or system restore, and or safe mode, you will no doubt try them all like we all do, if you can get to a screen at all then great post back, if you can get into safe mode great its a start post back then
if vista and you have a recovery disc pop it in and REstart her up follow instructions for system restore or if possible allow disc to attempt to restart your computer

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I would first like to say that I appreciate any help that I am given...Description:When I turn on my computer, it sometimes begins to run as if it works normally. Nevertheless, upon opening some applications (I've only tried to open Firefox and iTunes), the computer freezes (i.e. I cannot click on anything, exit my internet browser, or close any windows). I have volume control on my keyboard, and when I press it, it only goes up one bar, or down one bar. When I press ctrl,alt,delete, the task manager appears, but I cannot end any processes or change any tabs... I can basically only hold down my power button to shut it down. I am not computer literate, so I apologize if the information I provided is not very useful, but any help is appreciated. I am posting from my laptop, since it is my desktop is the one with the problem.Thanks once again!

Answer:Computer Freezes Shortly After I Turn It On...

I don't think it is, considering the fact that the problem persists even without opening Firefox...

Thanks for the help anyway.

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I'm a newbie to this forum. Just got a new HP Pavilion d6500t with installed Vista Ultimate x64. Has been tough going, but was scraping by until today. I installed Quickbooks (via download) and transferred my data files from my old pc to the new pc. Things seemed fine...then BAM!

The screen became "jumpy" and I received a number of error messages. Could not bring up Task Manager, so I had to shut down the pc manually (turned it off). Reboot involved a system check because of the manual shut-down. System check was fine...but, now my pc is frozen on a black screen with the hp logo in the middle. My choices are the usual: Press <ESC> to enable startup message, <F1> to enter System information...etc.

MY PROBLEM: I cannot go ANYWHERE from here. The F-keys are not responding AND I cannot even manually shut off the pc!

I am a total novice when it comes to pc systems. I need help DESPERATELY. Any suggestions out there?


Unplug it.

Did HP provide a recovery disc?

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Well...the subject just about covers it.  Last night my computer was working with no problems, and then it froze up, so I restarted it....and then after it was back on...when i clicked on any icon or the start immediately froze again.  And i repeated this unfortunate cycle about 15 times before i just gave up.  I tried again this morning, and it happened again.  This is really making my day sad.  If anyone has any insight...i would be beyond thankful to you.

Answer:my computer freezes as soon as i turn it on and click on any icon.

Does this problem still happen in Safe Mode?

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Recently ive had this problem with my computer. when its turned on, it starts to freeze, and then automatically restarts the computer. Sometimes it takes a long time to be turned on again, or it doesnt turn on at all.
Im not sure if it was because of the time i disabled the NMIndexingsrv.exe service cos ever since i did, it started to become like this. ive enabled it again but it still does the same thing again.


Answer:Computer freezes, restarts, doesnt turn on

lemon2 said:

Im not sure if it was because of the time i disabled the NMIndexingsrv.exe serviceClick to expand...

Hi and welcome to Major Geeks!! :wave

What is the NMIndexingsrv.exe? I did a Google search and didn't find it.

Have you been into the Malware forum and run the First Steps "sticky"? I just wondered if that might be worth it, if that service you turned off isn't something that you know for sure is legitimate.

If it turns out to be malware, check the other "stickies" if you need to post for more help:


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I've been having problems for a while now. It's 2 actually.

First problem is that sometimes when I'm just doing stuff on my computer (browsing, watching videos) the screen just freezes or sometimes goes all black and it sounds like the computers restarting. However, the screen just stays black so I hold the power button to turn it off. When I try to turn it on again the screen still just stays black. I have to wait about 6 minutes or so then try turning on again and it will boot properly.

Second problem is that whenever I do Shut Down properly, after "Saving your settings, Computer is shutting down" or something I get a Blue Screen saying some STOP error and it says that the Windows Logon process has terminate unexpectedly or something similar. So once again I must hold the power button to turn off the computer.

Also, I think my hard drive may be failing. It's partitioned into C and D. C has got all my Windows files on it while D is just for storage. sometimes when I download things it won't save because of a bad sector or something. Does this have anything to do with my computer acting up?

I've attached my HijackThis log. please help. I have no idea what's happening.

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So...this freezing has just started happening bout 3-4 weeks ago. Whenever i start up my PC after around 10 or less minutes my whole computer freezes, i cant do anything. alt,ctr,del dosnt work or anything. so i have to turn to power off :l This is harmful to my computer and its pretty new aswell. Here are my specs.

Processer: Intel i5 760 @ 2.88Ghz (4cpus) ~ 2.5GHZ
Direct x11
NIVIDIA Geforece 460
Windows 7 64bit


Answer:Computer freezes except for mouse, i have to turn power switch off then back on.

Have you tried cleaning your System Unit, is it free of dust?

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DDS (Ver_11-03-05.01) - NTFSx86
Run by Administrator at 17:03:01.65 on Sun 03/13/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1285 [GMT -7:00]
AV: PC Tools AntiVirus Free *Enabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe
... Read more

Answer:infected, unwanted web sites keep popping up; computer freezes and won't turn off

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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So my computer recently started to do this: When I have a game going, after a while the computer will freeze for a couple of seconds, then the monitors turn black (i have two monitors) for a second and start again, but then the game hangs. I play games that are a bit demanding for example World of Warcraft.
What can be the problem here? Can it be that my CPU is too warm?
I'm new here, so I'm sorry if I'm in the wrong category.
I built my own computer, I believe the chassi is a Cooler Master big tower. AMD FX8120 8-core processor 3GHz, 16GB RAM, 64-bit Windows 7, ASUS HD7750 video card, M5A99FX pro R2.0, No optical drive (because I am going to replace it), a 931GB Harddrive, Fortron FSP600-50ARN Power supply 42A 504W on the +12V rail.

Answer:Computer freezes, monitors turn black for a sec, game hangs

Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard

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Pretty much everything seems to have broken or failed on me this week and now the thing I need most, my computer, appears to have followed suit. When I turn it on it gives me the normal blue HP screen followed by the normal Windows XP startup screen and Nothing. No noise, no cursor, no keys do anything, just a black screen and nothing more. Tried manually shutting off and turning back on again, same thing. I *really* need to use this computer within the next 12 hours or so for some time-critical tasks so it would be MUCH appreciated if I could get some help fixing this.

More details:
The computer is an HP Compaq dc7800 Convertible Minitower PC running Windows XP Professional Service Pack 3
A week ago I had a computer tech guy install an Asus Xonar DG sound card inside the tower. It worked fine after that.
Three days ago (Monday night) I left the house for a brief trip and just returned now (Thursday night). I left the computer on so that my security camera's software would stay on running and recording while I was gone.
When I came back tonight the computer was still on but a bunch of errors were popping up about how "Disk Write Failed" or "Delayed Write Error" with the path being the external hard drive that the security software saves the video feed to. I checked the drive and all my normal files were still there but there was no recorded video for any of the three days I was gone as there should have been. At ... Read more

Answer:Computer won't turn on; freezes on black screen at startup (help needed ASAP)

Im not sure but it could be either your driver or OS. Could you boot into safe mode?

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Pretty much everything seems to have broken or failed on me this week and now the thing I need most, my computer, appears to have followed suit. When I turn it on it gives me the normal blue HP screen followed by the normal Windows XP startup screen and Nothing. No noise, no cursor, no keys do anything, just a black screen and nothing more. Tried manually shutting off and turning back on again, same thing. I *really* need to use this computer within the next 12 hours or so for some time-critical tasks so it would be MUCH appreciated if I could get some help fixing this.More details:The computer is an HP Compaq dc7800 Convertible Minitower PC running Windows XP Professional Service Pack 3A week ago I had a computer tech guy install an Asus Xonar DG sound card inside the tower. It worked fine after that. Three days ago (Monday night) I left the house for a brief trip and just returned now (Thursday night). I left the computer on so that my security camera's software would stay on running and recording while I was gone. When I came back tonight the computer was still on but a bunch of errors were popping up about how "Disk Write Failed" or "Delayed Write Error" with the path being the external hard drive that the security software saves the video feed to. I checked the drive and all my normal files were still there but there was no recorded video for any of the three days I was gone as there should have been. At this point I restarted ... Read more

Answer:Computer won't turn on; freezes on black screen at startup (help needed ASAP)

Try doing a system restore in safe mode. You can bring up the start menu by pressing ctrl + escape.

Start Menu\Programs\Accessories\System Tools\System Restore

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Pretty much everything seems to have broken or failed on me this week and now the thing I need most, my computer, appears to have followed suit. When I turn it on it gives me the normal blue HP screen followed by the normal Windows XP startup screen and Nothing. No noise, no cursor, no keys do anything, just a black screen and nothing more. Tried manually shutting off and turning back on again, same thing. I *really* need to use this computer within the next 12 hours or so for some time-critical tasks so it would be MUCH appreciated if I could get some help fixing this.

More details:
The computer is an HP Compaq dc7800 Convertible Minitower PC running Windows XP Professional Service Pack 3
A week ago I had a computer tech guy install an Asus Xonar DG sound card inside the tower. It worked fine after that.
Three days ago (Monday night) I left the house for a brief trip and just returned now (Thursday night). I left the computer on so that my security camera's software would stay on running and recording while I was gone.
When I came back tonight the computer was still on but a bunch of errors were popping up about how "Disk Write Failed" or "Delayed Write Error" with the path being the external hard drive that the security software saves the video feed to. I checked the drive and all my normal files were still there but there was no recorded video for any of the three days I was gone as there should have been. At this point I res... Read more

Answer:Computer won't turn on; freezes on black screen at startup (help needed ASAP)

Not sure just what all you can or can't do in Safe Mode with your description.
I'll give you some things to try.
Go into Safe Mode
1-Boot to Safe Mode by tapping the F8 key while booting
2-Choose safe mode, Press Enter
3-Select operating system, Press Enter
4-Click Administrator Account
5-Windows is running in Safe Mode, Click YES
6-At the Safe Mode Desktop Click Start - All Programs -
Accessories - System Tools - System Restore;
Pick a date before your trouble started.
In Safe Mode choose Last Known Good Configuration. Click Enter
Lightning got my Windows XP, so I'm short on directions.
Error Checking - using Command Prompt
Using the F8 Key going to command prompt to run chkdsk /r
Start Tapping the F8 after you press the power button.

Using the arrow keys go to Safe Mode with Command Prompt.
Press Enter
New Screen - )
Type - chkdsk /r
Don't forget the space between k and /
Press the Enter Key
Type - y for yes - Click Enter
ress the Power Button to turn your computer off.

The next time you turn your computer on chkdsk /r will run.
Don't press any key are chkdsk /r will be cancelled.
5 Stages and number 4 and 5 take a long time to run.
--------------------------------------... Read more

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This was difficult to summarize in the title because it does a series of things.
I've visited this site for many years but haven't posted before. I consider myself a relatively advanced computer user, but this problem has exhausted my diagnositic skills.
OS is XP pro. The computer is from the early Vista era, but I had them load XP instead when I bought it.
Because I am not constantly watching the computer, I don't have every step in the exact sequence. (I switch between two computers as I slowly transfer everything to the new one.) The problem happens when the computer has been running for at least a couple of days, as far as I can tell, so I can't simply recreate it at will. It has happened fairly regularly for the past month at least.
This can happen when few or no programs are running. I usually turn on that PC because there are a few things I still need, but once it started having this problem, it's rarely more than Skype and my email, sometimes only Skype or nothing. Lately, I've avoided opening a browser.
One of the first symptoms is some of the desktop icon text turns black instead of the normal white I selected. You can see that in the last photo. At that time, some text had re-appeared after missing for a while (clicking on the icons can sometimes bring back the text).
Eventually, text disappears from places like the title bars, list of email, etc. (not text in a document, but that would probably disappear too if I didn't cl... Read more

Answer:Desktop/windows items turn black, disappear, computer eventually freezes

  Obviously something's not right with that computer, and I have to say it sounds like some kind of virus/malware.  I'd try booting that XP system to Safe Mode and doing scans with Malwarebytes and Avast.  Some viruses can hide in normal mode.  If that doesn't work, there're programs you can download from here ( ) including AdwCleaner, Junkware Removal Tool, and TDSSKiller, but let's wait and see if the Safe Mode scans will help.
 As you appear to know, MS dropped support for XP 4/8/14, so it's just going to become more and more susceptible to problems with time.  I assume you're copying things to that new computer to resolve that very thing.  If all you need is the data, you could always remove the hard drive, put it into an inexpensive enclosure (around $25 cost), and plug it into a USB port on the new computer.  You could also boot a Linux disc or flash drive on the old computer and do the copies that way.  Ubuntu, Mint, and Puppy versions are three that I'm familiar with and know to be easy to use.  You can read about and download a Ubuntu ISO file from here: .  You can then either burn it to a DVD or put it on a flash drive using the directions here: .
Good luck.

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I recently brought my computer to a friends house for a small lan and we didnt use a very well set up power plan and my computer just shut off one time and it seemed like my power supply blew out because it wouldnt turn back on it would just quit out and so i bought a new power suply and now the power supple will turn on when i flip the back of the switch and so will everything else in my computer but nothing will pop up on the screen pls help :/

Answer:Computer Problem Urgent

resetting the cmos might help,but considering your situation its a long shot , two ways if #1 wont work then try #2
1) theres a jumper near the battery, while the pc is off put it to pins 2-3 for about 10 seconds then put it back to pins 1-2 and power up
2) disconnect the power cord from the back of the psu then take out the battery for 30 minutes then put it back (put back exactly as it was do not put it on the other side) and reconnect the power cord and power up
*if any of em will work and youll see a message like "cmos checksum error" then get into the bios and load optimized/performance/setup defaults and save & exit*

its very likely that your graphic card got fried or your mobo partly fried (its very common for cheap psu's to take down other parts when they die) , rma the mobo or get a new/used one if you dont have warranty , you can test the graphic card on a friends pc if you want but its much more likely that the mobo is faulty

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Relevance 64.37%

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:52:55 AM, on 12/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Read more

Answer:Problem with xp and computer - urgent

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Relevance 64.37%

I wasn't sure where to post this so I posted it here.

The first issue was my internet shutdown randomly one night. I contacted tech support and they told me it was probably my modem, they sent me a new one but as I was trying to install it I had to reboot my computer. I noticed it was taking about 5-8 minutes to restart (which isn't normal), once it did restart it was taking about 5 more minutes to actually get all the startup programs running. (zone alarm firewall, avg antivirus, ect.)

The computer froze at this point when I tried to click the start button so I restarted it, it still ran slow.

I tried to fix the issue by changing my startup programs (msconfig), even tried using system restore to restore my computer to an earlier date, that didn't work either. Eventually as I tried to restart my computer again it quit loading windows. It gave me the option to start in safe mode, use the last known settings that worked, or start the computer normally but that didn't work. Windows wouldn't even log in with safe mode. Its as though it continually tried to reboot and load windows over and over, and it was taking around 10-12 minutes now to 'restart'.

I shut it down for the night and this morning when I woke up I pushed the button to turn it on as I was walking out. I heard a weird noise but kept walking, when I came back in the computer was off, I thought at first my power supply had been fried so I immediately bought a new one, after installing it I tried... Read more

Answer:Urgent problem with computer

With the problems you are having, if you have access to another PC, I would install your Hard Drive, as a slave. You should be able to get your important papers off of it.

Or you get something like this:


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Relevance 63.96%

today when i opened my pc then it show blue screen with it showed its a technical problem , restart ur pc...etc.... But i restart my pc my cpu fan was running very fast i donot know why . But when again i turned on my pc then nothing happen instead of when i turned on my ups then cpu automaticaly giving beebs like beeb...beeb
. Can some one help me please its urgent so please help me
xp service pack3
dual core 2.8ghz,

Answer:Computer booting problem ( urgent help please :-( )

Hi -Please read all of This Page for all HP Desktop PCs - Computer Does Not Start and Emits a Beep CodeThere are many error beeps / codes for early compaq-hp computers -

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I'm sorry about the title, but I'm really worried. I was replacing the processor on a teacher's computer (from a 2200 to a 2600+ with a Barton core), but now the computer refuses to post. I dropped the FSB as low as possible, but it didn't help. The only thing I can think of is fact that when applying the heatsink to the socket, sometimes the screwdriver slips and hits the mobo (the layout is awful). If this is the problem, is there a way I can fix it. There's a couple little dents, but I'm hoping it won't cost me a new Mobo. Please help me!

Answer:Computer not posting, Urgent Problem!

Last time I "slipped" and hit the motherboard, it took some of the traces and the Mobo was toast. If the system is not too old, you might see if you can RMA the board. As far as repair, I had come up with ideas such as tape traces and what-not, but that is a lot more tricky than is worth while... If someone else has ideas for repair... I'm all ears, but a new motherboard will be much less hassle, even if more costly.

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Relevance 63.96%

I am completely lost as to what may be causing this but alas it has happened again. My original pc was built with the following: ASUS P4800 Deluxe motherboard, 1 gig ram, ati vid card and 1.8 p4. So I upgrade the CPU to a 3.0 and it all goes down hill from there. Everything runs smooth until one day I come home from work, turn on my pc, and screen. On top of that, the mouse and keyboard dont work. The pc comes on, all the fans work but the monitor, mouse and keyboard don't.

Two days ago I replaced the ASUS with a Gigabyte board...everything runs fine...and bam, it happens again. Same sh*t, different day. I have noooo idea what is going on with this and would appreciate ANY help. Thanks.

PS. I'm running Windows XP Home Edition

Answer:Unknown Computer Problem - Urgent Help

8 more replies
Relevance 63.14%

Hello,I really need some help! My computer had a virus that made the fake Windows XP antivirus popup appear where they want you to download the bogus antispyware program, and the desktop background changed to blue with a message that read " WARNING! Spyware detected on your computer. Please install an antispyware...." Blah, Blah Blah! And it would act like it was restarting and go to a blue screen, but if I pressed F8 it would go back. So I followed some steps I had read on here from other people, and that part of it is gone. I am now able to change my desktop background. Now the problem is that every time I try to go on to the internet, Google or whatever other search engine I use will come up, but then when you try to go to another site, it just says " Loading, internet browser redirecting." And I get redirected to another site, usally ADT (weird) or another antispyware site which I believe is just part of the virus. Also, the computer will freeze up completely to where I can't do ANYTHING. Even CTRL+ALT+Delete doesn't work. So we end up just unplugging it (I know that is probably REALLY bad!) I downloaded spybot S&D from my other computer and put it on the bad one, and it did find a couple things and I deleted them, but it didn't help. So I got hijackthis from my other computer also and dowloaded it to the messed up one and obtained my log. I had to do this in safe mode and allow networking to even get my computer to keep running, so... Read more

Answer:Computer Infected-internet Browser Redirects And Computer Freezes/ Computer 2

Hi Please Download Malwarebytes' Anti-Malware from Here :- here :- Click mbam-setup.exe to install the application.* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select "Perform Quick Scan", then click Scan.* The scan may take some time to finish,so please be patient.* When the scan is complete, click OK, then Show Results to view the results.* Make sure that everything is checked, and click Remove Selected.* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.* Copy and Paste the entire report in your next reply.This should do enough to enable you to boot your computer into normal mode THEN ...Please follow these directions to run Combofix & post a log.

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Relevance 63.14%

The old Pentium at work wont boot.

The led's light up, the CPU fan works, but theres no signal to the monitor and I can't hear any noise from the hard drive.

Ive tried rebooting holding the DEL key down, but it wont even go into BIOS.


Answer:URGENT problem. work computer not starting!

Reseat all AGP/PCI cards, the memory sticks
Check all ide-cables between mobo and disk-drives.
Check all power-connectors from PSU to disk-drives.
If there is a fuse in the PSU, check and replace if needed. Careful if you have to open the PSU. VERY HIGH VOLTAGE in there.

Also check that the CPU is properly seated.

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Relevance 63.14%

hi there
i have a lenovo s12 notebook and i have problem with the bios password. the bios was once password protected and i wanted to get rid of it, so i opened the bios went into password management and tried to "disable" but apparently the system didnt want to accept that option, so that i went to the password field, then put the old password, and then i gave him 2 "blanks" enter enter since i assumed it would not ask password again...on windows it works like that, you put a blank password twice, and then he will not ask you password again.
now what happened is that the system still asks password on bios, i cannot enter setup again since after the brief setup loading, old password doesn't work, it doesn't accept a blank password either, i tried the generic password for the phoenix bios that appears to be "phoenix"....
should i only have to go the hard way, open the computer and disconnect the cmos battery? given that it's possible to find it of course, since it's a laptop??? does anybody know any other "generic" bios password?? or i have seen that if you can build an external device then you can connect it to the mobo and read the password stored onto the mobo, but that starts to become a bit too techy, i dont wanna build and solder.
anyway any help greatly appreciated please answer to my email xxxxxxxxx
thanks a lot
 Edit :remove mail adress to prevent privacy

... Read more

Answer:URGENT!!! problem with bios on computer startup

Hi an welcome to  Lenovo forum.. Sorry... Here there is a Lenovo help page for lost or forgotten passwords.
 If the password you have forgotten/wrong input or other cases.. is not one which can be reset, your options are to remember the password or get the motherboard &/or hard drive replaced. 
Because these passwords are used to protect users' valuable notebook  the Community Rules forbid discussion of ways to defeat them. Locked this thread
sincerely KalvinKlein

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Relevance 63.14%

I am using a Windows 7 Laptop, and I will try to post as much as I can to explain the situation.

1. I am frequently getting BSOD's of various error types. This causes my laptop to constantly restart itself at startup and sometime I can't even get to my desktop. I'm taking advantage of this chance to post this before my laptop my shut off again.

2. I cannot run all of my programs and I do not have full mouse control. It feels like my mouse likes to go off on its own sometimes.

3. I am not able to restore to factory settings or use my recovery disks.

4. The frequency of the BSODs and random shutdowns is becoming more frequent.

5. I had to run HijackThis in safemode to get it to work and immediately after finishing my scan and saving the results I ended up with a BSOD.

6. Safe mode is also getting the BSOD frequently.

7. It it constantly turning off or terminating my programs. My Norton antivirus is now just a blank white window when opened.

Please take your time with this situation as I know you are busy with a ridiculous amount of help requests from others so I'll leave you with what my scan has told me.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:08:17 AM, on 8/1/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Safe mode
Running processes:
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://hom... Read more

Answer:Urgent: Computer problem quickly becoming more severe

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Relevance 61.5%

Today when i turned on my computer i was greeted to nothing after logging into my account as it just froze on my desktop screen for about 5 minutes. After 5 minutes or so then it slowly started to load( at extremely extremely slow speeds and do alot wierd things. A detection eventually popped up as being Trojan.Winup and has caused massive slow ups and annoyances all day. I thought i quarantinued the infection but it seems it still persists on. I really need this computer running normally again and really need help in fixing this problem. I have a Dell XPS 400 with Microsoft Windows XP Professional-------------------------------------------------------------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:45:48 PM, on 2/17/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\taskmgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exeC:\Program Files\Avira\AntiVir PersonalEdition Clas... Read more

Answer:*Urgent*Trojan.Winup-Computer extremely messed up/virus detections=ETREMELY SLOW and unresponsive computer PLEASE HELP!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for p... Read more

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Relevance 60.68%

A few years ago I reformatted a computer I was using but ended up getting a new one before installing the drivers so it was just stuck in the basement. My dad would like me to install the drivers as he would like to use it. It's an old Dell Dimension from about 7 years ago. I plugged up the keyboard and mouse, plugged the power cord into it and the wall, hooked the monitor up and it turns on, but it beeps three times and nothing comes up on the screen. The monitor button flashed like the computer is not on. The first beep is slightly long (about 2-3 seconds) and the other two are very quick. I must be missing something but I dont know what.

Answer:Problem getting computer to turn on

The beeps are a code that are telling you what is wrong. What the beep code signifies is determined by what bios you have on you computer, I believe. What is your motherboard, or bios?

Also is your video card completely hooked up if there is one?

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hello, please help me . i have a problem , i can't turn off me computer.i pressed start, apear the windows with "stand by ,turn off, restart" but when i pressed" turn off' nothing happen me computer not close...

Answer:problem turn off computer

Press and hold in the power button on the computer for approx 10 seconds at it will turn off.

4 more replies
Relevance 60.68%

Can someone help me? When I turn on my laptop after the windows xp logo the screen goes black and this message appears " the application or DLL C:\WINDOWS\system32\NCObjAPI.DLL is not a valid windows image. Please check this against your installation diskette" my laptop is a hp pavillion ze4500 and I'm running windows xp home edition. this happens also if i reboot on safe mode. can someone help me what to do? Thank you
ps. I don't have the recovery disc or windows xp disc

Answer:problem when turn on my computer

You need to copy the files NCobjAPI.dll from Windows XP CD to your Windows folder.

First start Windows Recovery console as follows:
1. Make sure your first boot device in BIOS is CD Rom.
2. Place Windows XP CD in CD drive and power on your PC
3. When it says "Press any key to boot from CD...." do so
4. After text mode of setup, it would say "Press R for Recovery Console", press R
5. Select the installation if you have multi boot system. Normally its C:\Windows.
6. It would ask for admin password. Supply it.
7. Now you are in recovery console.

Type the following command:
expand D:\i386\ncobjapi.dl_ c:\windows\system32

(Here it is assumed that your CD driver lette is D: Please change accordingly.)

After that is done, Type EXIT and press enter to restart.

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Relevance 60.68%

I was cleaning out my basement when i found an old computer.
i plugged it in and started it.
when it turn on there is just a black screen then i push a button on the keyboard and it says:

main processor : AMD-KT(ym)/23
proccesser clock : 23 MHz
VGA Memory :1MB
Checking NVRAM

Main Proce

can somebody plz help?
the keyboard wont do anything

Answer:problem when i turn my computer on

That is a extremely Old computer.

That thing will cry if you try to run anything from today on it.

Better to leave it in the basement and let it die.

Seriously man. 23 MHz. Time to let it go.

If you need a techincal awnser?

Corrupt OS is the first thing that comes to mind or just dead parts.

3 more replies
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When i press the button to "TURN OFF COMPUTER" i then get a message telling my that the programme is non responsive, any ideas what I can do?...Thanks.

Answer:TURN OFF COMPUTER problem

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Relevance 60.27%

A week or two ago I had a problem with my computer randomly turning itself off. I put this computer together with new parts roughly 15 months ago and havent had a single problem with it before.

Basically it began with a phase of not booting up properly, during start up it would get to the gigabyte motherboard display screen and just freeze there with all the lights on the motherboard lit up.

It eventually stopped doing this but after a day or two began just shutting itself down randomly.

I assumed it was a problem with heat and dust so took everything apart and cleaned the parts and fans completely, this got her up and running perfectly again.

Then today the problems started again. When I got home I turned the power on but it would not even get to the motherboard screen, jsut making the initial whirring noise but not making it to the beep that usually occurs before startup.

Again I cleaned the case completely (Not much dust there luckily) but no luck. So i started removing certain parts and trying to startup, from swapping the memory sticks to sitting the fan back on the CPU. It finally worked after removing my Tv Tuner card. Ive only had this card a month or so which wasn't long before the problems satrted. I assumed it must have been a PSU problem with the stuff I had in there so started planning a bit of a shop for a new one.

But just now the computer (Being untouched, I was over the other side of the room) Turned itself off again.

Can anybody te... Read more

Answer:Computer overheating / Turn off Problem

So it just did a shut down again so i got the latest values on start up:

Motherboard 38 C (100 F)
CPU 86 C (187 F)
CPU #1 / Core #1 97 C (207 F)
CPU #1 / Core #2 96 C (205 F)
GPU Diode 55 C (131 F)

Definately don't like the look of those 80's and 90's.

So what is the best thing I can do? I'm going to give it a good rest tonight, videos seem to drive the temp up a fair bit.

Already it has dropped to 76C CPU just from not doing anythign strenuous.

1 more replies
Relevance 60.27%

Hi, first of all thank you for all the help.
I have a problem everytime i turn on my computer, there is an screen that shows information about my computer and i can't do anything.

Hope you can help me, i have no computer now and i need it for my college.

Answer:Strange problem when i turn on my computer

Apparently your computer is not completing post.  Not even approaching loading and starting Windows.  My first educated guess is that IRQs 11 and 12 are being "fought over".  Was something recently added or removed? What exactly is the make and model of: the computer and its motherboard?  Desktop, correct?  If so, it might be time for a "bench test/build".  If you have never done one before, you might want to have a computer friend help you, after you've used another computer to locate and download the beep codes and light behavior for your computer's specific motherboard; after you both are properly grounded; remove everything externally and internally; beginning with motherboard and power supply...testing; adding one stick of memory at a time, test; adding keyboard and mouse, test; and so on.
For later on, do you have the XP install and/or repair DVD [set]?  Any usb boot sticks?  Any other boot DVDs?

8 more replies
Relevance 60.27%

My computer has many problems and I'm trying to solve them one by one.
The first one is that when I shut it down and leave it for a few hours and I try to turn it back on it switches it self off almost instantly. I click the button the coolings begin but then it just stops. To solve this I need to keep clicking it for about 20mins then leave it for 10mins on the login screen. Its driving me insane! I'm having to keep my computer on for weeks at a time, to stop it from happening.

Please Help,
Thank you,

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Relevance 60.27%

I was playing my favorite race game, and, suddenly, my PC turn off and I heard a low noise (sound of "pof") inside it ... I had no break or oscilation of energy when this problem happened...
I use one utilitary of my MoBo Asus P4P800-E de Luxe, which controls for me the temp of processor and MoBo inside case, and It didnt "bipped" any sound, nor my PC locked any time before (which, I think, would means that my processor was having some problem...)
My computer does not more turn on after this problem; its a new PC (so, I think it shouldnt have this kind of problem), with the following spec:
- P4 3.0C
- Asus P4P800-E De Luxe
- Memory Samsung DDR400 (02 sticks of 512MB)
- MSI 9800 PRO
- Drives CDR-W and DVDR-W
- 01 HD SATA (200GB) and other HD ATA100 (40GB)

The font of my PC has 400W, and I think that it can be died... What can have happened??
I am afraid of to have had problem with my new (and expensive) processor; so, I have a technical question: If the processor is fried, the PC do not turn on (as mine)?? But, why would it be fried, if I had no messages of problem from it (Bips, Locks) BEFORE what happened??
The air exit duct (where is the cooler of the font - backside hole of case) was hot when I removed the PC from my desktop; but no smoke or smell of fried thing... Could it be a signal of died font ??
Thanks a lot for any information!

PS: I am using my back-up PC, the OLD and GOOD (VERY RELIABLE) P4 1.6..... Read more

Answer:My computer do not more Turn On: Font possible problem??

try another PSU in it first...

2 more replies
Relevance 60.27%

Hi, first of all thank you for all the help.
I have a problem everytime i turn on my computer, there is an screen that shows information about my computer and i can't do anything.

Hope you can help me, i have no computer now and i need it for my college.

Answer:Strange problem when i turn on my computer

Apparently your computer is not completing post.  Not even approaching loading and starting Windows.  My first educated guess is that IRQs 11 and 12 are being "fought over".  Was something recently added or removed? What exactly is the make and model of: the computer and its motherboard?  Desktop, correct?  If so, it might be time for a "bench test/build".  If you have never done one before, you might want to have a computer friend help you, after you've used another computer to locate and download the beep codes and light behavior for your computer's specific motherboard; after you both are properly grounded; remove everything externally and internally; beginning with motherboard and power supply...testing; adding one stick of memory at a time, test; adding keyboard and mouse, test; and so on.
For later on, do you have the XP install and/or repair DVD [set]?  Any usb boot sticks?  Any other boot DVDs?

1 more replies
Relevance 60.27%

here is the problem, we have a file server that went down but it is backed up on a SAN. To do a quick fix we are going to pull it from the SAN to another server. We are trying to give our server the same name as the one that went down sort of for a temporary purpose. This way people dont lose their mapped drives or network folders.

I heard there is a registry hack that you can do, to name a computer with 2 separate netbios names. If anyone knows, PLEASE HELP.

--forgot to post it is a Windows 2003 server--

Answer:assigning 2 computer names on the same computer URGENT

Maybe you could create a DNS CNAME. Though, Windows file sharing may not like that. I have had problem using CNAMEs for file shares.

4 more replies
Relevance 59.86%

What a nightmare....the computer freezes randomly. The problem started about a week ago...the freezing is not all the time and I'm able to move the cursor but task manager won't come up so I have to keep doing a hard reset. A few days ago the problem stopped, but then two days later the computer starts freezing again. Doesn't freeze in safe mode though! Thank you so much for your help, in advance.

Answer:Computer Freezes - Not sure what the problem is!

Attached is last log.

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Relevance 59.86%

Recently, my computer has been locking up every 10 minutes or so and completely freezing whenever the computer idles and turns the monitor off or goes to the screensaver. It also freezes when my CPU is at full load for a while, like when I run a virus scan or convert a video. I think it is my PSU, because it started when I got a new video card, and tried to add another hard drive. My specs are:

PSU: Thermaltake TR2 430W
RAM: 1GB PC3200
Video card: ATI X1900GT

If it is my PSU, would this PSU for about $30 or this PSU for about $70 be a good replacement?

Answer:Computer freezes often. PSU problem?

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Relevance 59.45%

built my computer over 4 years ago, woke up one day and my computer would only turn on for a couple seconds before shutting down. stripped it down to:

MoBo: Soyo Dragon Plus 2 (ATX, 478 socket)
PSU: 350w w/ X-dreamer case
CPU: 2.6Ghz Intel P4

still had same problem. replaced PSU w/ 400w, same problem, replaced CPU w/ 2.4Ghz P4, same problem. thought it was a bad CPU because when start it up w/o the 4 pin connecter plugged into the motherboard, it runs the fans w/o powering down.

what am i missing?

appreciate your time.

Answer:the old computer starts for 2 seconds then turn off problem

Hello and welcome to Techspot.

Providing you used fresh thermal paste and the heatsink is properly attached, I suspect a faulty cpu.

Regards Howard :wave::wave:

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Hello... let me state the problem.

Problem: Computer shuts down randomly. I press the power switch, but it does not turn the computer on. I have to wait a while and press power switch, and it turns on, or I switch the voltage switch (red switch) on the back of the PSU a few times, press power, switch voltage switch back to 110V and then power switch and it turns on normally. (Probably not good for it) It then runs for like 1 hour --> 1 day and turns off randomly again, where i must repeat.

Reason?: I use to never leave my computer on for longer than a day. I never downloaded anything large for it to be left on overnight. During chirstmas I got a Dual Layer DVD-Burner and installed that. I have been leaving my computer on for weeks at a time downloading large files now. Everything was fine for about 3 weeks. Near the end of Janurary it first happened. I didn't think much about it, just turned it back on and it worked fine. About 2 weeks after that it occured again: Now it happens pretty much every day with the added bonus of the power switch not responding for about 1 --> 5 mins.

Possible Problem: The thing I find most insteresting is the fact that after it shut's down, it will not start up for about 1 mins (power switch doesn't respond for a little bit). I can not tell if it is because:
1) I started leaving my computer on for weeks at a time and now Mobo is burning out or PSU?
2) Because I installed the Dual Layer DVD-Burner, and ... Read more

Answer:Computer doesn't turn on for a few seconds? PSU Problem?

Sounds like it could be the PSU. I had similar problems in getting the bugger to start up and swapping out the PSU seemed to fix it. I've also had problems with the powerup button getting stuck and causing similar symptoms, but with it shutting down my guess would be PSU. Good luck!

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Hey guys,
For 1 month now, my pc started only if I turned off the PSU, waited 5-10 seconds, then turned on the PSU and pressed the power button (this started to happen after I cleaned up inside the case). But, this morning ,trying to do the same, nothing happens. I powered up the PSU with a paper clip and it starts, my mouse has power since the led is on.
When I do the "off/on" trick, and press power button, one of my systems fans receive an impulse only, then nothing moves. What could it be? Tried even to start up the pc without the power button directly from motherboard (maybe I failed on that somehow ... ), reseted BIOS, tried with only 1 memory slot.
Is there anything else I can try or ?

Motherboard: Gigabyte GA-MA-790X-DS4

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Input devices will not respond! New hard drive problem?

Hey everyone, I joined this forum to see if you could solve my problem.

I got a new hard drive a while ago and i installed it when my old hard drive was still installed. I didn't know much about jumper settings then so i just left both my my hard drives with the master setting. I reformatted my computer soon after with XP home on the new hard drive. However, XP pro was still on my old hard drive but my computer worked fine until 3 days ago. The green motherboard light was on and when i pressed the power button the fan would spin. The computer would not turn on though. I then waited for a few hours and tried again, to my suprise it turned on perfectly.

Now, 3 days later, the motherboard light is still on, but the fan will not even spin when I press the power button! What do you think is preventing my computer from turning on?
Thanks alot.

Answer:Computer won't turn on. New hard drive problem?


Now, when i press the power button, the fan actually starts working! Actually, it's twitching..

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Remember that screen you would get when you would shutdown your computer that says: "it is now safe to turn off your computer." I recently reinstalled the OS on my computer, and there were few odd things it did. Though, this thread is about my shutdown issue. After I reinstalled my OS I have to manually turn off my computer when I shtdown. I currently have another OS on my system, it does not have this issue. Could this be because I had ACPI disabled in my BIOS when I installed the OS?

The OS with the issue is Windows XP Media Center Edition. The OS without the issue is Windows XP Professional. Both OSes have SP2 installed.

Answer:It is Now Safe to Turn Off Your Computer? ACPI Problem?

Its not really an ACPI problem, its an "ACPI is missing" problem.;en-us;810903

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My computer freezes, usually within the first 10 minutes of startup, sometimes during startup and sometimes way after. It usually freezes for a couple seconds as a sort of warning then freezes completely so I have to restart it manually. I formatted and reinstalled all my software repeatedly with no success of getting rid of the freezing. I ran a mem test, dxdiag and they were ok. The hardware config is the same except for 512 RAM I added, but the freezing started before I added it. I checked the event viewer and it has multiple DHCP errors. There are a few service control manager errors as well as DCOM. One time at startup there was a blue screen error that read "Hardware Malfunction Call you hardware vendor for support The system has halted."

My computer is a Sony Vaio vcg-ra710g 3.2 ghz p4 hyper-threading liquid cooled with about 1024 RAM, 128 Nvidia GeForce FX 5200 AGP graphics. My OS is Windows XP media edition.

Any help would be much appreciated. This is very frustrating, and I don't want to spend hundreds of dollars to hire someone haha.

Answer:computer freezes, possible hardware problem

Sounds like your NIC may have a problem.

I would check out the details of the DCOM and networking errors at and see what they have to add as info.

I would also check Device Manager for clues, paying particular attention to anything with a yellow or red marking.

Could be a driver issue...


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I have recently cleaned my computer with help from this site in another forum, and am having problems--I believe the source is microsoft office. The updates will not download and the error says that the expected version was not found on the computer. Any help is greatly appreciated.

I have Windows XP 2002 service pack 2 or 3? and Office XP (2002). I don't tend to have problems within the Office applications, but my computer will freeze when in normal mode and require a hard restart.

Answer:Computer freezes...problem with Office XP


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I am having continuous crashes with my computer. I was running XP on the smaller harddrive and I had no problems. Since this was not the arrangement I desired, I made the mistake of updating to Windows Vista and I uploaded it to the new larger hard drive. Since I wanted a new clean system, I wiped the hard drives with Dban, set the BIOS to boot the larger drive and loaded Windows Vista. I uploaded all the new drivers for Vista, and performed all the updates with NVidia and Microsoft.
This is the basic system summary:

OS Name Microsoft? Windows Vista? Home Premium
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ANDR?-PC
System Manufacturer NVIDIA
System Model AWRDACPI
System Type X86-based PC
Processor AMD Athlon(tm) 64 Processor 3800+, 2410 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 1/19/2007
SMBIOS Version 2.2
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6000.16386"
User Name Andr?-PC\Andr?
Time Zone Pacific Standard Time
Total Physical Memory 1,981.94 MB
Available Physical Memory 1.55 GB
Total Virtual Memory 4.09 GB
Available Virtual Memory 3.81 GB
Page File Space 2.23 GB
Page File C:\pagefile.sys

This message I am writing from the computer in question, but I am running safe mode with networking av... Read more

Answer:Computer Freezes Vista Problem?

I thought the last post went through. Anyway. believe it or not, I finally got the system going. It was as simple as using XP instead of Vista due to some issues with the Motherboard readiness to run with that Operating System. Apparently the NVIDIA video card is not VISTA ready, and somehow created the crashes described. In the Hard Drive Support -->>"IDE vs. SATA" theread I posted an instance where the system operated well with the XP OS, now I might know why. If you have this type of MotherBoards, with the type video card stated, rethink your OS.
hope this helps

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The computer will not turn on. I can plug in the adapter and the light on the adapter is green and then the light on my computer power is green as well when I push the button to turn the computer on, but the computer does not turn on. The computer is about 2 and half years old. I was told it could be the power supply which I could replace for relatively cheap, or it could be the motherboard, in which case I would want to get a new computer.  Since the computer is only 2 and 1/2 years old, I would prefer to fix it rather than buy a new one.  Please advise!!

Answer:Lenovo 3000 N200 Problem getting my computer to turn on.

try taking off the battery, ac adapter and ram module and press the power on button for 10 times, with the last press 30 secs. Now replug in everything and hope for the best. I doubt it is the power adapter that is causing the problem. 

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Hi, I have a problem with windows XP. Everytime I turn off my computer by clicking on "turn off computer," I receive an error message popup that states "Windows Explorer has encountered a problem and needs to be closed." After that pop-up message, the computer freezes for about a minute and goes back to its normal format (desktop) and the computer DOES NOT TURN OFF.

How do I turn off my computer without unplugging the computer? I try "ctrl+alt+del" to go to the windows task manager to "shut down" the computer but..the computer restarts again and doesnt turn off. Do I have a virus or a windows explorer problem? and how do i fix it? thank you

Answer:WINDOWS EXPLORER error and computer cannot turn off without plugging the computer

check check HELP?

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I use my laptop for school and, by keeping it on power saving mode, usually get through two school days without charging my laptop. Ever since I've downloaded Windows 10, (1) my computer doesn't shut off all the way when I close it, which drains the battery, and (2) every time I charge it, it turns off the power saving mode, which is really annoying. This is especially annoying when I don't notice it isn't on and my battery drains even faster. Is there any reason it won't turn off? Is there a setting I can use to keep the power saving mode on at all times?

Answer:Why won't my computer turn off all the way and why can't my computer stay on power saving mode?

Your system might have a virus, try to scan using Malwarebytes, Superspyware , Trojan-Killer. Restart your system then try to download Hitman Pro then Run it. Then optimize your system using Ccleaner. Hope this would help.

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Hi, I have a problem with windows XP. Everytime I turn off my computer by clicking on "turn off computer," I receive an error message popup that states "Windows Explorer has encountered a problem and needs to be closed." After that pop-up message, the computer freezes for about a minute and goes back to its normal format (desktop) and the computer DOES NOT TURN OFF.

How do I turn off my computer without unplugging the computer? I try "ctrl+alt+del" to go to the windows task manager to "shut down" the computer but..the computer restarts again and doesnt turn off. Do I have a virus or a windows explorer problem? and how do i fix it? thank you

Answer:WINDOWS EXPLORER error and computer cannot turn off without plugging the computer

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I've been having multiple freezes, and I have tried updating my video driver (has not solved the problem).  When I checked my device manager I notice that I have 6 default monitors listed.  Could this be the problem? I am running a Dell Inspiron E1705 laptop with an ATI Mobility Radeon X1400 video driver.

Answer:computer freezes, video problem suspect

How long does it makes the randomly freezes? Does it happen in safemode or BIOS only also?

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I've read several of the threads on this forum and they all suggested copying instructions to notepad, etc. to remove this problem. Unfortunately, after I boot up the computer and it finishes installing all its stuff, I get the error message "viewmgr has encountered a problem and needs to close...". Almost immediately after that happens, the computer freezes up. I never have a chance to get to even open a browser (I'm typing this on my work laptop, not the computer with the problem). I've tried running Spybot and/or Adaware but double clicking on the icons won't even launch the application. Is there ANYTHING I can do or is the computer completely hosed?


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Over the past week my computer has been freezing and restarting without warning. This does not seem to be a BSOD, as I've had trouble with one before and that used to stay on the screen until I restarted: this automatically restarts.

First I thought it was random, but all of 4 times have been whilst playing various games on Steam. Each time also seemed to be in response to an action within the game: I click on something in the menu - freeze and restart; I get killed in-game - freeze and restart.

My computer is powerful enough to run all the games I have on full graphics setting and I have never had any trouble like this before; it is recent and has only started within the last week or so.

What on earth is going on?

Answer:Computer Freezes (Graphics Driver Problem?)

Could be a failing power supply

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I have been surfing the forum and tried a couple of possible solutions to my problem, but the problem persist.

See, my computer (custom build) freezes randomly, it started happening a few months ago. It only hapends when I surf the web, windows or watching youtube videos (most of the time happens while watching youtube videos), but it is not happening while playing hard games (like fallout 4, metal gear 5, Skyrim ultra modded).
Nothing respons so I have to do a hard reebot

Things I tried so far.
Serch for virus, malwares and spywares.
Make a clean install of the OS (also tried windows 10). I tried clean copies in all my hard drives devices.
I tried several CMD commands that microsoft told me to run.
I checked my RAM with memtest and also starting my PC unpluging sticks and also swiching slots.
Checked all hard drives with CHKDSK
Updated all my hardware drivers (and using the old ones)
Updated my BIOS (from 11.01 to 12.01)
Dismount and clean all my hardware (from dust and all those kind of things)
Replaced the thermal paste
Check every single wire
Checked all the PC temps with CPUID
Power supply works
Used CCleaner and tuneUp utilities
Used sfc / scannow command
I am sure I am missing more thing i've tried.
I really dont know what else shall I do to solve this problem (also didnt know where to post it)

PS: My system specs

CPU: AMD FX(tm)-6300 Six-Core Processor
Motherboard: ASUSTeK Computer INC. M5A78L-M LX3
BIOS: BIOS Date: 04/19/13 13:04:40 ... Read more

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So my problems have been going on for quite some time now (I'd say a couple of months).

Almost every day, when I want to use my PC, I have to unplug the power cable from the back, and plug it in and out of the PC a couple of times to get my PC to boot. It's VERY strange. If I don't do this, the PC won't boot.

After I unplug and plug the powercable into my PC a few times, then the PC automatically turns on. What can be causing this and how can I fix this? I've never had this problem before up until recently (this started a few months ago).

My other problem is very annoying as well;

My PC freezes almost every day. This can be while I'm watching YouTube videos, or have many tabs open, or at random. It freezes/locks up and I have to restart the PC from the power button.

This also started recently and I don't know what to do. I got a very strange BSOD last night and I wish I could upload a screenshot of it, or the dump file as on reboot, it said a dump file was created. I'm not sure how to go about posting it though.

If you need any more info, please ask. I would really like to get this fixed asap.

Thanks in advance.

I can't seem to edit my post but I just saw that my post was moved to this section from the BSOD/Crash/Hangs section. Why? It doesn't sound like a CPU/BIOS/Mobo problem.

I just ran a memtest scan and after 1 pass and 60% into a 2nd pass, the results were ok. There were no bad sectors.

Any suggestions?

Answer:[SOLVED] Computer freezes very often. Power problem as well. Please help!

PC Specs?
Pre- Built Brand & Model Number
Custom Built- Brand & Model of Mobo-CPU-RAM-Graphics-PSU.
The requirement to R&R the power cable to the PSU sounds like a failing/faulty PSU.
MemTest needs to be ran on one stick at a time letting it make several passes.

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I have a problem with what I think comes from dwwin.exe. Symptoms include: Computer freezes when opening Windows Media Player and iTunes, computer freezes at other random times, when I delete dwwin.exe from the Task Manager, the problem goes away for quite a while and then dwwin.exe comes back.

Malwarebytes' Anti-Malware freezes whenever I use it in Windows Normal Mode. A full scan is only possible when I use it in Safe Mode, but even after deleting malware files from the Safe Mode scan, the problem persists.

I do not know which log I should be posting. Please help.

Answer:Problem with dwwin.exe; Computer Freezes; Can't Use Certain Programs

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Hi there Bleeping computer, g'day to you all!My ASUS Essentio Series desktop has been having some strange freezes lately, and it has me baffled. The first crash came while I was watching YouTube on Google Chrome, and had Team Fortress 2 running in the background, on the main menu while I looked something up. The computer froze and became apparent immediately, as there were several multi-colored bars on the screen (Photo has been attached, see below). The second time, happened while I was playing Team Fortress 2 actively, about 30 minutes in, with the same bars, though the colors may have changed, I'm not sure. I had Google Chrome open in the background, though no videos from YouTube had been running at the time. Now whenever I turn on my computer, it will usually freeze within 2-10 minutes which is much shorter than when it first started 2 days ago. However, the strangest part is that the colored bars no longer show up after the second time it happened. The whole screen completely freezes, in which even the cursor will not reply to input.I read online about how people had suggested updating drivers, so I tried launching in safe mode, which seemed to have worked, though I couldn't really test the graphics card as I couldn't exactly run anything to test my graphics card as Minecraft wouldn't run with the safe mode drivers, and I couldn't get on Steam. Regardless, the computer stayed working, so I chalked it up to drivers.After a quick trip to Windows... Read more

Answer:Computer freezes, possible video card problem?

Is this onboard Graphic or Graphic card? What model ATI (now AMD) or is it Nvidia. When was the last time you cleaned out the computer i.e. got a can of Air and cleaned out some of the dust Bunny's, post alittle more about your System spec. What are your temps, as over heating can cause this so down load a program like Speccy or boot into your BIOS and watch what your temps for the CPU reach after about 10 minutes, it would be nice to know what your Graphic temp are, that is if you have a Graphic card and not on board. Don't rule out the divers as you might have to roll back to an older one. If you can, run dxdiag.exe and save info. and post it here, as well as your Temps and more info on your system.

I checked on line about your computer, is it a AP006 or AP002? Look! Build your own computer. It might cost a little more or less depending on what you what and if you find what you what is on sale. It really isn't that hard, plus you will know right away what might be your problem. After looking at the spec on your computer. I think you might have more problems then just cleaning. over heating, or drivers. But we or you can still try and fix it.

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My computer has been freezing, the problem started a few days ago. It boots up fine and I can log in, however after an indeterminate amount of time usually ranging from 30 seconds to 5 minutes in it will then freeze and I have to restart it to get it to work. However If I do this a number of times it will eventually start to work and will do so until I turn it off. When the freeze happens the fans are still spinning but it did make a noise at one point as it froze.

It also sometimes doesn't freeze it instead goes black and then restarts, however it doesn't restart it just freezes at the screen where it displays the GPU when it boots.

So far I have tried cleaning the registry and doing a full virus scan with ESET Smart Security 4 which is fully up to date.

I have also done a full check of the HDD and no areas are corrupted, this leads me to think it may be the SATA lead.

Please help

Answer:Problem: Computer freezes and randomly restarts.

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Just recently my computer started doing this. Every 15-20 seconds or so, the computer will hang up for about 3 seconds, just did it right now, then has to catch up to what I'm typing or doing. As I watch it in the performance tab in the Task Manager, and it just did it again, the CPU Usage spikes from 10%-ish all the way to 100%. The page file usage memory remains constant. And it just froze again. Three times for typing just several sentences!! ARGHH!!!

Another thing to note is that my HDD LED light always stays on now, it used to flicker and go off, now it's on all the time, but the drive isn't making any kind of noise.

I have NOD32 anti-virus, Spybot S&D, and Webroot Spysweeper and they're all up to date and just ran them. I also have O&O Professional and just defragged as well.

No errors were found, yet I still get this VERY frustrating error.

I sure hope someone can help me or offer advice. Thanks in advance...

Answer:Computer CONSTANTLY freezes - Very frustrating problem.

Please post your computer specifications, including power supply.


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Hello, My original thread is located here. I had thought it was solved but the problem has reappeared. All information in the other thread is  displayed in this one post.Specs:MSI 870A-G54 motherboardATI Radeon HD 5670 video cardAMD Phenom II Quad core processor16gb RAMWindows 7 64-bit (also happened when in XP, I installed 7 a few months ago.)Corsair GS 600 power supplyProblem:-While using my computer, the screen will suddenly freeze, change a solid color, (red, blue, green, it is random, sometimes with lines drawn through it vertically or horizontally) and the sound will either keep playing, stutter, or stop playing(also random).-It tends to group together, if it freezes once, it will freeze several times in an hour, but then it might not freeze again for a week or so.-If it matters, I have a dual screen display, the freeze affects both screens, the Main screen will turn a random color, the secondary will stay back-lit but the screen turns black always.-It has been happening for about 6 months.Other Information:-This has not happened to me while playing games or other graphic intensive activities, it only happens when I am browsing the web or just watching videos, or writing. This might be coincidence, but about 75% of my time on my computer is playing games(Skyrim, Mirror's Edge, Amnesia, Vindictus, Portal, all high quality).-It does happen in Safe Mode. -No error messages pop up.-Sometimes the "Windows was shut down unexpectedly" screen shows up and so... Read more

Answer:Computer Freezes (repeat problem, returned)

I have a theory that this is related to the graphics card not being able to handle too low clocks. (I know, sounds strange, but... I searched around on Google and some people who want performance computing want their core clocks at max and their memory clocks at minimum, and usually the PC will crash when the mem clock goes too low.)I get my idea from and several threads on GPU-based Bitcoin mining.First of all, in your BIOS, disable AMD Cool 'N Quiet, if it is enabled.Second, while you are browsing webpages or just sitting on your desktop, have a small DirectX program looping in the background just so your graphics card will run at 3D clocks, like this demo just run it and keep it minimized. Then keep browsing webpages or do whatever you think causes the problem.

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Zip File!120

I used a program called BlueScreenView to find out the possible cause for the BSOD's
and it says both crashes come from ntoskrnl.exe. Now instead of the computer blue
screening, it will freeze randomly and a buzzing noise will happen inside my headset,
forcing me to restart my computer. Also, another worrisome problem, sometimes after
turning my computer off, it will not boot. I can see the the power LED on my motherboard
when it is turned off, so i know there is power, and I can also see the fans on my power
supply, processor, and gfx card (radeon hd 6770) all turn on, so I have no idea what is
going on.

Sytem Specs:
64 bit Windows 7 Home Premium
Original OS is installed
an OEM
Comp is almost 2 years old, however I had it sent to manufacturer under warranty to get it fixed,
and to my knowledge the replaced pretty much everything inside it, other than the gfx card I
put in myself.
Reinstalled the OS after getting the comp back from manufacturer about 4-5 months ago.

Answer:Computer randomly freezes + ntoskrnl.exe problem

Please follow the to provide us with the full crash reports. Those reports will help us help you.

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so recently i took everything out of my computer to clean it..i put eveything back where it was but when i turned it on its starts making beeping sounds and the screen stays black.. fans and power run but dont know whats the problem.

i also recorded a video of how its sounds like:
so please help/B]

Answer:Solved: computer beeping sounds when i turn on computer

There are three possibilities here, all related to your memory.

1) You have forgotten to fit your memory back in.
2) Your memory isn't properly seated in its slot(s)
3) You have killed your memory because of not following antistatic procedures.

I'm suspecting it is either 2 or 3.

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New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.

Answer:BSOD after I turn Computer NEW Computer on, or whilst sleeping

Quote: Originally Posted by TheRealDanny

New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.

Hi TheRealDanny.

The crash dump (a Stop 0x3B one) is not saying anything in detail about the probable cause of the BSOD).

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
If it does not show any error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If yo... Read more

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I am having trouble with a 6 month old IBM R51 laptop - when I select TURN OFF COMPUTER from within Windows and the START button - the computer sometimes hangs and will not shut down. I have to press the power button to reset. Any idea what could be causing this?


Answer:Computer Hangs When Turn Off Computer Selected In Windows

Welcome to BC! There are many possible causes, however there is one common cause. Often XP's exit sound file gets corrupt and if it does not run then XP won't shut down. I am not sure based on what you have told us so far if this is the issue or not, but let's see:Go to:Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Sounds tabUnder Program Events scroll down until you see Exit Windows. Highlight Exit Windows by clicking on it once. Then under Sounds choose None. Click Apply and finally OK. Reboot if possible, or shut down computer and restart manually. Once it is up and running, shut down computer by going to Start > Turn Off Computer. See if it will shut down on it's own now.If it does, the only difference will be that you will not longer hear the 2 seconds of music that XP usually plays as it shuts down.

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Had problem message on Microsoft edge that computer could be corrupted.  Now can't turn on computer even though power is going to it. What can I do

Answer:Microsoft edge crashed my computer and I can turn computer o...

Hi Method 1:Run the apps troubleshooter and check if it helps with the issue. Refer to the following article and run the Apps troubleshooter:Run the troubleshooter for Windows apps If the issue still exists, try the next method. Method 2:Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.Press Windows key + X, click Command Prompt (Admin).In the Command Prompt, type the following command, and then press ENTER:sfc /scannowIf the issue still exists, try the next method. Method 3:You may check the same issue with the new user account. Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:Go to Settings.Choose Accounts and then select Other User Accounts towards the left.Select Add an Account.Enter a user name and hit Next.Click on Finish.Sign out from the current Account and Log into the new account.Check if issue persists. 

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First of, my monitor exhibited signs of flickering during start-up, but only minor ones and would just stop at the 'Welcome' screen of windows so I didn't give it much thought. Iv'e been using it with the cpu the same time I bought the monitor.

But after some time, the flickering got worse. It went from 1-2 second interval flickers to a whole 10 seconds of blackness before it showed anything.

Now,Iv'e got a new cpu but still using the old monitor. After a day or so, the monitor exhibited the first symptoms of my first cpu, so I just dismissed it. But after a week, It got a hell worse, before I even start-up my computer, the monitor doesn't show Analog/Digital at the top-left corner of the screen. PLUS my cpu keeps restarting after I pushed the ON button after 10 seconds or so.

My question, Is the monitor responsible for the restart and what could be the reason for the flickering?

Thanks for a fast reply.

Answer:My Computer monitor doesn't show anything when I turn my computer on.

Quote: Originally Posted by pokeman5

First of, my monitor exhibited signs of flickering during start-up, but only minor ones and would just stop at the 'Welcome' screen of windows so I didn't give it much thought. Iv'e been using it with the cpu the same time I bought the monitor.

My question, Is the monitor responsible for the restart and what could be the reason for the flickering?

Thanks for a fast reply.

Welcome Pokeman5 to the windows 7 forums.

The graphics card might be your culprit. Please update your system configuration settings under user cp so that others can maybe help you.
Usually the monitor won't stop your machine from booting. The graphic card most likely be the cause.

There is also the possibility that your power supply could be defective or going bad. Lots of possibilities.


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My computer, early in boot-up, freezes up randomly, mostly when firefox is used for more than 5 minutes (sometimes even before firefox shows up), and in some boots, Vista won't even open anything, then later freezes,Theres pretty much a 1/50 of a working boot up, but I've been trying since about 3:00 AM EST (posted this at 1:28 PM EST) today after it eventually froze up from printing from Acrobat Reader, with no luck (and even one boot, didn't even show the Compaq splash screen), previously, on working boots, I've done virus scans with Malware Bytes' Pro, with no results, never (this computer only got a virus once).I'm forced to boot in safe mode for the computer to work, im afraid its some sort of virus thats unknown by Malware Bytes', so im posting a HiJack This log (later, when i try to run normal mode again) with my DxDiag (please note, my brother installed a thing on this computer, since i think its spyware, i deleted all the traces of it i spotted). I'm using a unmodified Presario CQ50 209WM on the lastest version of Vista, which had already had one reinstall after getting hacked while a relative was using it.Please hurry i just rented a 3 Day Elite weapon in Battlefield Play4Free yesterday which set me back over 100 games worth of getting credits for.

Answer:Computer freezes up randomly, mostly when using firefox, some boots, computer refuses to open up programs

First of all, MalwareBytes is not an anti virus app. Do you have an av installed? If so, have you run a full scan with that? If not, and since you think it's malware related, you should probably post in the Am I Infected forum.

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Hey all,

I was unable to get GMER to run the full scan without an error popping up halfway saying that the .exe has stopped working. I tried it twice and lost patience so I will try again later and try to make it work. For now I'm just putting this post up there to at least get something by the end of today hopefully, so I just want to point out first that my GMER log is not included. Sorry about it! If the GMER log is absolutely necessary along with Hijack and DDS logs for you guys to diagnose what is wrong with my computer, do let me know. Also, if you guys could, any advice on how to get GMER working would be appreciated. I was unclear through the instructions if I should uncheck the IAT/EAT box and check the C: drive box (the GMER tool did not warn me about rootkit activity, but I went ahead and unchecked IAT/EAT and checked C: drive anyway, assuming that the drive that is most important to scan would be C: drive).

I'm running Windows 7 on my Macbook Pro Bootcamp partition and its only recently been experiencing some problems, the most notable being that the computer freezes randomly. I could be playing a game or browsing the web, and the screen freezes, no black or blue screen though, everything just freezes, and I can't move my cursor or get to task manager to end processes. Another problem I encountered is that while browsing Youtube in particular, when I click on a video, for the first 10 to 20 seconds or so, the video itself is either mostly black o... Read more

Answer:Computer freezes at random times, Youtube issues, Computer heating up!!

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I recently purchased a new PC (2.4 GHz Core 2 Quad, 4 GB RAM) and added the ATI Radeon HD 2600 Pro graphics card.

I installed Vista Ultimate, and everything seemed to work fine, until I started experiencing some crashes; Out of no where, the screen either goes blank or scrambled bars are displayed, and the computer freezes (and if I was playing some music, it gets stuck in a loop)

I restart and everything works fine...

Then, after loading Counter Strike Source, I realized I can only play for about 10-15 minutes before the computer crashes again and I have to restart...

I've been coping with that problem until 2 days ago, when the OS wouldn't even boot; When I turn it on, the Vista logo that appears (before selecting your user and inputting your password) is displayed distorted (with bars all over) or the screen is blank, and I can do nothing... (it happened a couple times before but a few restarts solved the problem) not now though, I have restarted over 20 times to no avail...

I had no choice but to re-install vista, so I installed a fresh copy..and everything went back to normal, that is, before I installed the driver software for the card! I installed the motherboard drivers and everything was working fine..then I put the CD that came with the card and installed it, and the same problem appeared every time I try to boot up windows...

This is the 10th time I install a new fresh copy of vista, and every time I install the graphics card driver,... Read more

Answer:ATI Radeon HD 2600 Pro problem; freezes computer/won't allow boot!

Download ATI Tray tools and see how hot the card is ATI Tray Tools download from

Also maybe checkout your other temps SpeedFan - Access temperature sensor in your computer

Post back what they are and we will go on from there.

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Running Win 7 Home Premium 64 bit on a Lenovo Ideapad Laptop

Note: I'm not particularly tech-savvy, so I apologize if this seems incoherent to you.

Two days ago, I was trying to make my monitor display just a little less contrast, so I opened a utility called Intel HD Graphics that I found on the bottom right toolbar, and it had sliders with which I fixed the problem. But then I noticed a slider called "Hue", and by moving that quickly from side to side, my monitor went from blue to green to pink to yellow and back again, what can I say, I'm easily entertained.

Anyway, the computer froze up, and I had to rude boot it. From then on, I would start the computer, and it would look good, like it would start for real, and I would even see some icons on the desktop, but then it would freeze up and I'd have to rude boot it again. It still works in Safe Mode.

Any help?

Answer:Computer boots to desktop, then freezes. Maybe a Graphics problem?

In Safe Mode, open a Command Prompt, type chkdsk /r and press Enter.
You will see a message like this:

>chkdsk /r
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Enter Y then reboot normally. Let chkdsk run to completion. This can take and hour or more.

See if that fixes the problem.

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My computer freezes whenever i click on a picture or a folder containing pictures! it even gets stuck when i try uploading a picture on facebook or any photo editing website!!!! please help me out!!!! i tried resolving the problem by opening the command prompt and typing "cd My Doc*" enter and then i typed "del thumbs.db /s" and pressed enter! but i got a message saying that "could not find"...
really don't know what to do... please HELPPPP!!!

Answer:My computer freezes whenevr i try to view a pic!!! Nothing would solve the problem!

Perform a full virus and malware scan.

If the PC is virus and malware free, then you should post in the Windows XP board. This is software/OS related and not a hardware issue.

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- 64bit
- Windows 7 Home Premium (Retail Version)

I have attached the reports!!

Hello everyone,

I have been having problems with my new build for a while now. At first it was BSOD's randomly and I got a tech guy to come in and after testing the memory and hardrives he said it must be the motherboard so I got a replacement from ASUS. I put everythign back together and it STILL randomly freezes!!

The problem is that is will randomly freeze (more likely playing games but has happened just having Google Chrome open) and if sound is on it will loop through around a second of sound (even if there was no sound).

I installed the latest firmware for my SSD and it was running fine for a while but it has started crashing again.

What I have done so far:

- Updated firmware for SSD
- Uninstalled Norton Security (as I saw suggested in threads)
- Installed all newer drivers from manufacturer's websites
- Scanned my comp with Malwarebytes Anti-Malware

I have no idea what to do now so ANY advice is helpful right now thanks!

Answer:Computer Randomly Freezes New Build - Ongoing Problem

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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My computer freezes when I attempt to access the problem folder (in my pictures folder). I am a new photographer & was in the process of using lightroom & photoshop with this folder when my computer slowed WAY down. After rebooting, the system froze after opening the folder up in explore. I have rebooted in Safe mode and have a similar freeze situation that happens.

Answer:computer freezes when I attempt to access problem folder

Hello and welcome to the forum.

Sorry to hear your having problems. The first thing I would suggest is..

1. Run a full up-dated scan using your computer Anti-Virus.

2. Download and run a full scan using malwarebytes, here is the link and chose the free version. Malwarebytes : Free anti-malware, anti-virus and spyware removal download

If those come back clean then we can work on your system to get things back like they should be...

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Computer Specs
-windows 7 ultimate 64 bit service pack 1
-1200 watt 80+ corsair power supply
-16gb ram 1600mhz
-intel core i7 975 extreme edition 8mb
-nvidia special edition case
-sapphire 6990 4gb graphic card
-120gb ssd,1tb hd,1.5tb hd
-3 200mm fans, 1 230mm fans and 3 smaller fans
-just did a reformat a couple of days ago
-age of system all parts within one year or less

So here is my problem. For some reason my system would always freeze say about 3-5 times a day. It would hang, than program after program would freeze and even alt+contr+del will freeze shortly afterwards also.

Sometimes it restarts by itself and sometimes I have to restart it manually. So not only am I having these freezing problems but when the system starts it won't load the operating system so I have to put in the window disk and run repair.

It gets more confusing because the part of the screen that says (operating system not listed, click load drivers and than install drivers for hard disk) my hard disk does not show at this screen. I've tried bootrec and everything and nothing seems to work. If I shut down my system via the power button so basically a hard reboot and turn on the power the problem is solved.

Does anyone find it weird that when my system freezes and I can't boot up the operating system without having to shut down the power and turning it back on? The reason I reformatted is because I thought I had to much junk but even than it's still happening.

I've tried diskc... Read more

Answer:[SOLVED] Computer Freezes,hangs than restarts problem

Final post located here:

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Recently, I bought a new chaintech 7NJL6 motherboard, new 256mb ddr ram, new video card nvidia g-force 2 MX 400, and I'm using my old cpu which is a AMD sempron 2400+, Operating System Windows XP PRO SP2, Using onboard motherboard audio,160gb wester digital WD 1600BB-0FFTAQ I never had problems with the processor before but when I run any video game applications or any music files, my screen gets all garbled up, everything just halts and remains frozen until I hit the reset button on the tower. Also, I'm able to go online with no problems.The other problem is when I *ONLY* put my old CPU back into my other computer which I never had problems with before, the same problem occured again with my old computer; I ran a video game and my monitor froze and the screen was all garbled. I've got a fan and properly made sure the heatsink on my CPU was properly installed. I'm using (speed fan) application to check the temperature on my cpu which is clocking at 32C. Also, I never overclocked my processor. I was able to get two minidump files out of the 20 computer errors thus far. Also, I see this one other error; The DgiVecp service failed to start due to the following error:
The system cannot find the file specified. I've fixed this error by chaning the registry start value for this application to (4). The DGiVecp error hasn't appeared since but this was after I had the computer freezing and garbled monitor error that'll once in a while reset on its... Read more

Answer:Minidump - Computer monitor graphics gets all garbled and computer freezes

Problem has been resolved. My graphics card was creating the conflict, just needed to upgrade my video card drivers and adjust the setting accordingly.

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My Specs:CPU: Intel Core i5-3350P 3.1GHz Quad-Core Processor ($185.51 @ TigerDirect)Motherboard: MSI B75MA-P45 Micro ATX LGA1155 Motherboard ($169.99 @ Amazon)Memory: Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory ($87.55 @ Amazon)Storage: Samsung 840 Series 120GB 2.5" Solid State Drive ($131.45 @ SuperBiiz)Storage: Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive ($52.92 @ Amazon)Video Card: EVGA GeForce GTX 760 2GB Video CardCase: NZXT Source 210 Elite (White) ATX Mid Tower Case ($47.98 @ OutletPC)Power Supply: XFX 550W 80+ Bronze Certified ATX Power Supply ($49.99 @ NCIX US)Optical Drive: Lite-On iHAS124-04 DVD/CD Writer ($26.97 @ Newegg)Total: $752.36Also have a master cooler 212 evo. Had this computer for about 1 year (starting from July 2013) and had a problem where when I am playing games my computer would stutter (minor freezes like half a second), I also want to note that this problem occurred at the start of using this computer. Eventually, my computer would stutter so much, I had to restart my computer. After I bought an after market cooler (Master Cooler 212 Evo.) for my cpu, the problem minimizes to certain games (I can play games like League of Legends normally but not games like Counter Strike Global Offense or Battlefield 4, which are games that need a good computer which my computer can handle). So I was curious to see if it was the dust that was causing the problem, so I used compressed air to blow the dust away and now my computer starts t... Read more

Answer:Computer freezes (occurs after booting up computer & leaving it for 1-5 minutes)

Sound to me like your video card is overheating.  You mentioned the possibility of dust being a problem.  Does that mean you have significant dust buildup?  If you use compressed air in a dusty environment without using a vacuum at the same time to suck up the dust you just move it around a bit, which can cause more problems.-Mal

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Hi all!
I started my computer today and got a black screen with white text stating:
X300 SE 128MB P/N 113-a33406-100

And nothing else. That happens to be my graphics card, the one that came with my Dell when I bought it in May 2005. The question I have is this: is it dead? Is my computer telling me that it can't start because of that card? I've never had any problems with it before--in fact I was instancing in WoW last night before I went to bed. I'm assuming that since the card and computer are both so old that my card probably crapped out, but I'd like some confirmation before I go out searching for a new card.

As stated in the subject, it's a Dell Dimension 4700. I haven't done any changes.

I cannot get into windows at all--I can't even get into the startup screen. Occasionally when I start the computer it will show the Windows screen with the flag, and the little bar that says it's loading, but it freezes automatically, giving me no options like the bios or setup or anything.

Also, I tried taking out the card, cleaning out the inside of the computer, and reseating the card, and it hasn't made a different either positive or negative. Please help!

Answer:Computer freezes at start up Dell Dimension 4700 Problem

My guess is that self test is hanging at the next thing it tries, after the graphics card. Maybe it can't find a keyboard, floppy drive (if you have one), or hard drives.

Are you able to get into the BIOS setup? That would eliminate the keyboard as a possible cause. Then check to see if your drives are recognized.

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Upon a normal restart, i noticed the computer completely froze (coudln't move mouse). So I had to manually restart. I noticed that the BIOS didn't recognize my ipod as a usb device. Moments later, it wanted me to "insert system disk and press enter." Pressing enter did nothing so i restarted....and the problem was gone. This has happened twice. Could it be hardware or software? Firmware is latest version on my mobo. How do i begin to diagnose this problem?

asus a8n-sli
athlon 64 dual core
samsung spinpoint 500gb
win xp 32

Answer:Computer freezes. Insert boot disk?? restart-> no problem. ???

I would start by looking at your cables. Check and make sure your HD is plugged in firmly to both power and to the motherboard. If you have another cable, give it a shot.

How's your power supply? If it isn't pushing enough juice, you could "loose" your components, which could explain your hard drive and the ipod disappearing.

However, it could also be motherboard problems....

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I need help since my computer freezes randomly lately and BSOD with Locale Id: 13321

Yes, I said randomly, Now I'm lucky that my computer didn't freeze but if I shut this down
and use it again later or tomorrow it may freeze then BSOD again.
Problem Signature
Problem Event name: BlueScreen
O.S 6.1.7601.

(I accidentally closed the report so I cannot put other additional Info)

System spec
Original OS

OS and OS installation are 1 year old

I hope someone can help

Answer:Computer Freezes, then shutdown BSOD Computer NO signal

Forgot to rename the zip file

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I have a Dell Computer with windows XP . I use a number of flash drives, the one in question is a PNY 8 GB, It has worked well until nowI would say it's about a little less than half full. I tried to open it to check on how much space was left and not only would it not open but my computer froze up. I tried a few times to open it, but gave up because I was afraid to harm the computer. Does this mean that it's broken and that I've lost everything on it ??

Answer:Flash drive won't open in my computer, also computer freezes up

Does it work with other computers?

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If I don't play a 3D game a high settings or equivalent for the first few minutes after turning on my computer it will completely freeze up and sometimes even black screen but still stay powered on. My specs are in the picture I'm running windows 7 64 bit

Answer:Computer freezes if i don't do something graphics intensive after turning my computer

anything listed in the event viewer

what does the bios list for 12v line volts and cpu temp

check the ram voltage in the bios and on the makers website and that it is set to the higher end

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