Computer Support Forum

[SOLVED] Toshiba Satellite L500 Recovery

Question: [SOLVED] Toshiba Satellite L500 Recovery

I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?

Thanks

Relevance 100%
Preferred Solution: [SOLVED] Toshiba Satellite L500 Recovery

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: [SOLVED] Toshiba Satellite L500 Recovery

Quote:




If the computer is running, shut it down by clicking start, then shut down again.
Press and hold "0" (zero) key on your keyboard and then depress the computers power switch. When the computer turns on, the Toshiba HDD Recovery Uitlity Screen will appear, presenting 3 options, just choose Restore Original Factory Image.
Press 1 to restore your hard disk drive to its original factory default. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin restoration, A message will appear once the operation is finished, indicating that the HDD has been restored.
Press any key to restart the computer.

19 more replies
Relevance 93.48%

I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?

Thanks
 

Answer:Toshiba Satellite L500 Recovery

6 more replies
Relevance 90.61%

Hi. New user to the forum and new owner of a Toshiba.

I am trying to create the 4 recovery discs for my Toshiba satellite L500-12E. Discs 1, 2 & 4 created successfully, but disc 3 failed two times. The message I received onscreen was: Failed to read the following file: F:backslash ZZImg backslash 09753xsp6.swm Error Code: 020150-20-00000000
( I cannot get the computer to type a backslash on this window)

Anyone know of a similar problem or a solution?

Dwight

Answer:Satellite L500-12E - Error during creating Toshiba recovery disk

Hi Dwight,

Which disks you are using for creating Toshiba recovery disk?

I have good experience with Verbatim DVD-R. Have you tested these disks?

2 more replies
Relevance 75.03%

Hi,
I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

2 more replies
Relevance 74.21%

I have issue on my toshiba satellite l500-13t, when i turn it on it turns off after few seconds. As i know it could be issue on motherboard or processor. Am i wrong, and can it be fixed?

Thanks for help

More replies
Relevance 74.21%

Hi !

Im looking for best gpu driver for my ATI Mobility Radeon HD 4500 series

Drivers which AMD offers right now are super bad and driver which is connected with my model on toshiba website seems slow too. The best one i saw is the microsoft driver WDDM 1.1.

If you mind telling me is there any better driver for my GPU than the ones listed above?

More replies
Relevance 74.21%

Hi, I bought Toshiba Satellite L500 -00W and it came with Windows Vista. I tried to downgrade to XP, but it doesn't allow XP installation. Do you know how to downgrade?

Thanks!

Answer:Toshiba Satellite L500 -00W downgrade to XP

Hello & Welcome, toshibaquestion.

Downgrading from Windows Vista to Windows XP is actually a very easy thing to do, BUT, I must warn you; it's the smartest of ideas since Windows XP and Windows Vista differ in driver capability and efficiency. So when you want to you use your MIC or Webcam, they may not work, this goes for your Audio, Network and even Display.

Also, Toshiba's a popular brand, and also a very updated** one, meaning they'll most likely be packed with a webcam, nice wireless card, hi-def monitor, etc - meaning, lots more drivers for you to fuss about and have to replace - which, believe me, isn't fun at all.

Downgrading would require you to actually make a partition (D), then install XP on your partition (D), and then delete your previous partition (C) - This is how I would do it, but I'm sure there's many many many other ways.

Dabble into it abit, and see if you find anything interesting. I'll be here to answer any further questions you may have.

Regards,
Undocked Windy

2 more replies
Relevance 74.21%

I just want to ask regarding the error message of my laptop that appears every time i will open it.

StartRep.exe-Application Error

The instruction of 0xfc66584d referenced memory at 0x00000008 the memory could not be read.

Do i need to reformat it or should i buy a new memory, but i wonder how can i saved my important files on my laptop?

I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?

Answer:Toshiba Satellite L500 PROBLEM!

  
Quote: Originally Posted by destiny24


I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?



This "Service Center" is called sevenforums.com
Help is offered free of charge.
We are volunteers from all parts of our world who endevour to help you in our spare time.
All we hope for is a "thank you" if we have assisted you in any way.

Please be patient & someone should be able to assist you soon.

3 more replies
Relevance 74.21%

Hi Forum-User,

Win10 compatibility list from Toshiba for Satellite Laptops without L500 Series! Why?

Look at:

http://win10upgrade.toshiba.com/swup...=de&country=DE

Regards
Chris

Answer:Satellite L500-19E - No Win10 says Toshiba

At the moment just newer notebook models are supported for Win10. I am pretty sure that Toshiba will increase the support list and more and more models will be supported.

3 more replies
Relevance 74.21%

Hello!

I've bought Toshiba Satellite l500-1ef November, and until now laptop worked brilliant. Three-four weeks ago, touchpad, and some space on the left of the touchpad started to be warm. I checked CPU temperature in Toshiba PC Health Monitor (v 1.4.1.64), and it was circa 30%, with 40% use of the cooler. The temperature is incresing in time, and now, after four weeks, touchpad is warmer, and it's about 45-50% temperature od CPU, with 50-60% use of the cooler.

I'm using laptop only for Internet, work in MS Word, and listening music, sometimes I play Warcraft III on it, I've got Windows 7.

Should I go with PC to technical support, or it's normal in my model?

Best regards,
sebastian krysiak

Message was edited by: seba.krysiak

Answer:CPU temperature in Toshiba Satellite l500-1ef

Hi mate

It?s nothing unusual that the touchpad would be warm since the CPU and cooling modules are placed near the touchpad.
So in my opinion you should not be worried about that.

The notebook?s temperature can increase after some time of usage?
This happens due to dust inside the cooling ventilators?
If you want, you can try to remove the dust using the compressed air spray?
I do this from time to time and this helps to keep the temperature on lower level?

Greets

3 more replies
Relevance 73.39%

How/Where do you download the latest version of Toshiba Assist?

My laptop is a Satellite L500.

Thanks

Answer:From where can I download Toshiba Assist for my Satellite L500?

Your question is pretty general so here is my answer:
You can download it from Toshiba download page - http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

If you need more details please post exact model name and preinstalled OS version.

2 more replies
Relevance 73.39%

Hello,

My laptop since it starts has the screen blank

Screen, flex and inverted have been discarded From an external screen you see And the RAM has no flaws

A little help I'm desperate

regards

More replies
Relevance 73.39%

Yesterday i found the description about this notebook - Toshiba Satellite L500-17L but I cant find it on the toshiba's site. How can this be?

And there is a lot of information about this one on the web

Answer:Satellite L500-17L - How can I find it on the Toshiba website?

Hi!

I have a little bit searched using Google and it seems that this is a Russian model so you can find the specifications on the Toshiba Russian page:
http://ru.computers.toshiba-europe.com/innovation/product/Satellite-L500-17L/1072548/

I hope I could help you a little bit. :)

Bye

2 more replies
Relevance 73.39%

Hi, I want to replace thermal paste and thermopad in my toshiba L500-12V. I dont know thermopad thickness and thermal conductivity. I can buy thermopad with 0,5 mm , 1 mm or 2 mm thikness. Which one will be right? Thanks for help.

Answer:Toshiba Satellite L500-12V - Thermopad thickness

Hi, I want to replace thermal paste and thermopad in my toshiba L500-12V. I dont know thermopad thickness and thermal conductivity. I can buy 0,5 mm , 1 mm or 2 mm. Which one will be right ? Thanks for help.

1 more replies
Relevance 73.39%

Hi,

My L500 fan is no longer working correctly

I am getting this message

Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

The fan runs inconsistently (always for a few seconds on start-up, very sporadically the rest of the time, but it is completely stationary for the most part.

The computer is currently in pieces, and I am ready to replace the fan with a new one, however im not sure that will fix the problem (as the fan still seems to sometimes run).

Thread Name - 'My Toshiba Satellite l500 cooling fan has stopped working'
This closed thread had a post at the bottom by kristain, has anyone else encountered and resolved something along these lines

Please excuse the lack of link/PM (new member restrictions)
 

Answer:Toshiba Satellite l500 cooling error

Are you going to replace the fan or the entire cooling heatsink and fan? Was the heatsink clogged with dust? Keep in mind, this also may be a motherboard issue
 

1 more replies
Relevance 73.39%

Hi can anyone help? my Toshiba Satellite L500-1xd Laptop is requesting a HDD Password on start up. I do not have this and I am unable to access machine s there a way I can find out this password or possibly bi-pass it at all? thanks Rachel

More replies
Relevance 73.39%

No disply on my toshiba satellite L500,power supply led is getting on .

Answer:Toshiba satellite L500 not working, No disply

If you still get lights on the edge of the laptop & you can hear the fan spinning and harddisk clicking a bit but nothing at all is appearing on the display then it's either the screen or the power inverter that have gone. Either way it's not really something you can do yourself, take it to a technician to sort out. If you are not getting any lights, fan or clicking sound then it is a power issue - the LED doesn't necessarily mean that the power supply is ok. Again, not much you can do yourself, take it to an expert."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

4 more replies
Relevance 73.39%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?

Hi

Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:
+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

2 more replies
Relevance 72.57%

Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

1 more replies
Relevance 72.57%

IN TOSHIBA SATELLITE L500 WHILE USING WINDOWS 7 64 BIT OPERATING SYSTEM ALL FUNCTION KEYS ARE NOT WORKING ONLY F11 IS WORKING AND SPECIALLY WIRELESS KEY ON OFF IS NOT WORKING I AM FACING TOO MUCH PROBLEM ANY CAN HELP REGARDING THIS PROBLEM

Answer:Wireless not working in toshiba satellite l500 in windows 7

For a start, turn off CAPS LOCK - it's considered to be shouting & many will ignore you.Did the laptop come with Windows 7 or have you installed it later? Are you sure there are drivers available for the wireless card - check the manufacturer's website if necessary. Some Toshiba laptops have a separate wireless switch on the front edge - if it's there make sure it is in the 'on' position. The usual key combination, as far as I recall, is Fn and F8 pressed at the same time (not F8 on its own) - there should be an LED that lights up on the front edge of the laptop when the wireless adapter is on."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

4 more replies
Relevance 72.57%

i have a toshiba satellite and on the back it says the model name is satellite l500-1dt.
i am new to this website and using forums, the message that comes up on my computer is

system warning
Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

i am currently working in the alps and do not have an english speaking computer shop near by.
could any one help me and advise me what to do, i do not know much about taking a laptop apart to clean or change parts.
 

Answer:My Toshiba Satellite l500 cooling fan has stopped working

I would purchase a can of compressed air or use an air compressor (with a light gentle nozzle) and blow the dust out of the inside. If you have a failed cooling fan, then it will need to be repaired or replaced. That model I think is rather old, it may not be worth it to repair.
 

3 more replies
Relevance 72.57%

Hope I've got this in the right place.

Purchased above and upgraded sucessfully to Windows 7 from XP.
However, the sound is very poor quality - sounds "tinny"

This is applicable to CDs, radio and DVDs particularly when listening to audio books and radio making it impossible to listen to. Have tried changing the settings for the Realtek High Def Speakers, but no difference. Then updated drivers. Windows test 'sounds' are okay and sound coming from both speakers.

I think I've tweaked every available setting I can find but can't find a tweak/setting to change the sound (less bass?). I have seen the volume control and it makes no difference.

Thanks in advance for any assistance.

More replies
Relevance 72.57%

Hi, I have a Toshiba Satellite L500-13C with a motherboard totally damaged, and despite it is an old PC, I need it for the University. So I want only to know what is the serial number of this motherboard (if it exists), or the Motherboard model that are compatible with my pc, in order to buy it on Internet, because in the shops the cost are really excessive. Sorry for my English.

More replies
Relevance 72.57%

The HDMI port on my Satellite L500 laptop is not sending information to my sony bravia tv. All was working fine up until a couple of days ago. When i plug the hdmi lead into the port, it seems as if the laptop is aware it's plugged in as the screen flickers. The fn +F5 keys do as they should, but no picture appears on the tv. The tv shows a lead is plugged in also and again the screen flicks to say a source is there but then remains black. I can't see an issue in device manager and all drivers are saying they're up to date. I have also tried a new hdmi lead but nothing. Can anyone help with this?

Answer:Toshiba satellite L500 HDMI no longer works.

Try running a System Restore back to a previous point when it was working.

If still not working uninstall and re-install the graphics drivers from the Toshiba Support site for your model.

19 more replies
Relevance 72.57%

What is it with Toshiba? The part number is clearly printed on the label on the underside of the laptop but the corresponding part number appears nowhere on the Toshiba support pages. This seems to occur with most Toshiba laptops that I have ever had anything to do with. Trying to find drivers, BIOS etc is a real PITA. I'm trying to find downloads for a Satellite L500 PSLS6A-00X013 but it doesn't show up any where. The serial number search is as useless as the part number search. Am I missing something?

More replies
Relevance 72.57%

OK so i have just received an older laptop that im trying to resurrect.

O/S : Windows 7Model : Toshiba satellite L500 PSLS3A-04M002Battery model NO : PA3534U-1BRS
It died a few days ago and refuses to boot, press the power button -> power LED glows briefly and goes out.
As it's a smart battery you can't boot directly off the AC adaptor because it's expecting a signal over the SMBus (IIRC) power LED doesn't even light up with A/C only with the battery is removed.
I believe it's the battery.
First because i disassembled the laptop, cleaned it, and put it back together, nothing seemed wrong with other system components.
Second, it's only a small 3620mAh Li-ion that (AFAIK) hasn't been changed since the laptop was bought (roughly 2011/2012) so im thinking the charge cycles have been well and truly used up.
OK no problem, searched around online using the battery model number (above), found a replacement

Cool, battery's enroute, should be here in the next few days.

Now the interesting part... When i go on Toshiba's site to look for some specs/drivers... the Laptop model doesn't exist, even under the discontinued models section... But there are a whole bunch of other models :

http://www.mytoshiba.com.au/products...llite/pro/l500
(click on the little arrow)

Also, there's no live / website or email based technical support :

http://www.mytoshiba.com.au/customer-contact/support

Convenient huh...

Can anyone enlighten me on Toshiba product numbers or point me to a r... Read more

More replies
Relevance 71.75%

Hello,

Why the Toshiba DVD Player doesn't work when i plug the HDMI cable for OUT on my other screen larger...

while it plays nice the DVD on the computer, and while i can get the signal HDMI OUT with VLC playing other video formats...

I hope there is a way to unlock this, because i prefer to play DVD from my computer (for sound issue as i ear not well)

Thank you in advance for your help, if you can.

Regards.
Mylene
(Satellite L5001QK France)

Answer:Satellite L500 1QK - HDMI out doesn't work with Toshiba DVD Player?

Hello

To be honest I don?t know 100% what your problem is.
If you want to watch DVD movie on your computer using Toshiba DVD player but the pic should be shown on the external display please do as follow:

When you have connected HDMI cable to external (other) screen, use FN+F5 and switch to this external display only. When you see desktop on the external display start Toshiba DVD player and I think everything should be OK.

2 more replies
Relevance 71.75%

Hello,

I have a Notebook Toshiba Satellite Pro L500-1T8 and its hard drive has been damaged, so I cannot recover the special partition (I've tried also with the 0-key bootup).

I haven't create a restore disk from windows 7 because nobody told me to do so!

I'd like to re-install my windows 7 licensed copy (at the moment I've installed an ubuntu linux).
How can I do?

Thanks,
Fabrizio

Answer:Notebook Toshiba Satellite Pro L500-1T8 - Recover Win7 without partition

Any help?

thanks

1 more replies
Relevance 71.75%

I have a laptop Toshiba L500-1UU Short model no: PSLS9E. Initially my product had a short model number in the Toshiba support page.

but I can not find now, removed from the list. Toshiba does not support this product?

Answer:I can not find Satellite L500-1UU PSLS9E on Toshiba support page

Hi

What do you mean exactly by ?Toshiba does not support this product??
I found Toshiba drivers for this notebook model? so this means that Toshiba DOES support this model.

You can find the drivers on the Toshiba European driver page:
http://eu.computers.toshiba-europe.com

6 more replies
Relevance 70.93%

Hello!

I have support problems with my notebook..
When I try to get support or register my Satellite, I can find my model number/serial number on any toshiba site.

When i try to valide serial number; i get this: "Spiacenti! Il numero di serie non esiste." Why???
I need drivers and software.. but i can't find it..

Model No: L500-158
Serial No: 89434057K
Part No: PSLJ3E-028023IT

Please help..

p.s. sorry for my bad English..

Answer:Satellite L500 - Cannot find notebook model on Toshiba support page

Hi

Are you using the Tempro tool in order to register the notebook?
If yes, then you should update this tool to the latest version v3.33

Check this:
+Why does TEMPRO not accept my serial number as being valid?+
http://aps2.toshiba-tro.de/kb0/FAQ0102S40000R01.htm


Otherwise the L500-158 belongs to the PSLJ3E series and all drivers can be found on the Toshiba European driver page:
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

Greets

5 more replies
Relevance 70.93%

I have a Toshiba Satellite L500 PSLS0A-019002 with Windows 7 Home Premium pre-installed that I received two months ago as a gift.

Apart from disliking some the quirky and useless (to me) Windows Vista / 7 features, as the desktop is loading I get the error message "Toshiba Service Station has stopped working" which proceeds to find a solution, but apparently never finds one because this condition repeats itself every time I boot.

On another thread in these Toshiba forums, someone suggested downloading the independent utility called Toshiba Service Station and reinstalling it. I do not see such utility listed on the downloads page for my Toshiba model. Since I don't even know what the Toshiba Service Station does (unless it goes by another name - Toshiba Bulletin Board perhaps?), I have no idea what is causing the error or how to correct it.

Does anyone have a more precise solution?

Answer:Toshiba Service Station has stopped working - Satellite L500 PSLS0A

Hi,

Service Station is not currently active in Australia, so you can simply uninstall it.

6 more replies
Relevance 70.93%

My L500 wants me to update my CD creator and when I do the computer tells me that it can only be done on 64 bit OS.

Which it should be preinstalled from Toshiba.
Sattelite L500 PSLS3E-01T00VN5)

Answer:Satellite L500 (PSLS3E) - Can't update Toshiba CD Creator on Win7 64bit

Hi cba1,

Is this update necessary or can you ignore this update message?
In my opinion updates only necessary if something doesn?t work properly?

I don?t use Toshiba CD creator because there are some good alternative (freeware) programs, like CD Burner XP. Have you ever heard of that?
If not it?s worth a try!!! ;)

4 more replies
Relevance 70.93%

Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.

Thanks

Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:
http://backupmedia.toshiba.eu/landing.aspx

4 more replies
Relevance 70.93%

Hi

I would like to restore my Toshiba back to the factory settings.

I have tried to press F8 during startup to acces repair menu, but the recovery wizard is not an option.
I have tried pressing 0 while starting up but no recovery wizard there either.

I can see the HDD folder at the drive E: but there does not seem to be an option for starting recovery there eihter

Any suggestions what to do?

Answer:How to use HDD recovery on Satellite L500?

Do you use original preinstalled OS hat you got with your notebook or own OS version?

Have you created recovery discs? If yes, use these discs for recovey image installation.

3 more replies
Relevance 70.11%

Hi all,

I just bought a L500 and I realised that my system is 64bit but the recovery disc that came with it is 32bit.
Does it make any differece at all? Should I contact Toshiba to get a 64bit recovery disc or is there any way I can create a recovery disc?

Thanks,

Vini Cruz.

Answer:Satellite L500 and recovery discs

Hey Vini Cruz,

I have checked the specifications from some Satellite L500 models on the Toshiba website and it seems that some are equipped with 32bit recovery disk and the preinstalled OS is 64bit.

If you want a 64bit recovery disk you have to create it by yourself using Toshiba recovery disk creator. It creates an image of factory settings from 64bit OS that is the same as 32bit but only 64bit ;)

For further informations check also the user manual chapter 3.

2 more replies
Relevance 70.11%

hi all,

since yesterday my Satellite L500-20x have only Bluescreens called "Driver not Less or equal" --> Restart! He boots to win7 till login, after that EVERYTIME restart. I try a lot stuff to solve:
Systemrepair (3Times) and no changes
SystemRecovery (by HDD not CD) Recovery works but still bluescreens and no changes to fix the Problem.
Memory check (from Win7) checked it 3 Times all 100% ok.
Toshiba HDD Recovery (i try many times but he shut down EVERYTIME by bluescreen while Process... so i cant do this - unpossible to finish Recovery!)

Thats the first Notebook I every buyed and I never heard of a Recovery Disk - so I dont create one! Now I cant come into win7 - so I cant create it now. Anybody have any Ideas? I want windows new to install... but i dont have the same Win Disk. Notebook Win = Win7 64Bit all i have is WIn7 32Bit for my HomePC.

I need help!

Answer:Satellite L500-20X - No recovery disk

Hi beAm,

If you don?t have a Toshiba recovery disk you can order one from Toshiba directly:
https://backupmedia.toshiba.eu/landing.aspx

This would be worth a try if HDD recovery option doesn?t work properly.

If you order such a disk and install it the original factory settings on HDD will be restored. A clean factory installation will be restored with all drivers and tools (out of box settings) and if this doesn?t work it seems to be a hardware malfunction?

2 more replies
Relevance 70.11%

Excuse for my very bad English at first!!!

I want to reinstall Win7 but the HDD menu recovery in the screen (Boot, F8, Repair , ...) is not present on the menu.

If you don t understand my question, can u send me the web address of the French forum?

Thanks

Answer:Satellite L500-13Z - HDD recovery is not present

Hello

At first I must say that your English is good and understandable.
So, back to your problem.

If ?Repair my computer? option is not available in ?Advanced boot options? HDD recovery installation (from recovery image saved on HDD) is not possible.
It can be done with recovery DVD only.

Have you created recovery DVD following Toshiba advice and instruction how to do this?

3 more replies
Relevance 70.11%

Well I got this laptop two days ago and used it once after installing fire fox and my mobile broadband drvier's and going back home to boot up and find it was going to happen,

I had tried safe mode (all three) and repair and all I got was a black screen with the cursor up where there should have been a language screen (I used the recovery disk that came along with the laptop) so anyway after finding out I wasnt going to be able to repair it I tried to install but of course that didn't work either so I put my XP 64 bit OS on and worked perfectly fine, then I upgraded (using my own upgrade windows 7) and that works fine no problems, so I tried again with the original windows 7 that came pre-installed on the laptop's hard drive and all went find untill it starts installing driver's or updates (I'm not 100% sure on this but it is at and/or after the face recognition installation,

Then it shuts it's self down and boots back up to automatically restart and asking me if I want to repair due to a bad start-up so I do the repair boots back up and still says I need to repair and finds nothing wrong and carrys on in that circle.

Now I have been told that it could be the register or it is a graphics problem, I myself am getting pretty fed up of having to install/reinstall/format this laptop.

So if there is anyone who know's what is wrong or what to do or even if it needs to be sent back to be fixed that will be very helpful.

I thank anyone in advance.

Happy new ye... Read more

Answer:Satellite L500-19X - Can't use the recovery disk

Hi

Well, I think it?s really hard to say what the reason is. Maybe the recovery disk is scratchy or the files corrupt there.

At the moment I can?t imagine that it?s a hardware problem because other Windows disk working properly.

In your case I would try to install Windows 7 from a Microsoft disk and then see what happens. If it works properly and you can install all drivers & tools you should order a new recovery disk from Toshiba directly.

Bye

2 more replies
Relevance 70.11%

Hello,

I have just formatted my laptop using Recovery Disc 1. On forums, it says after Disc 1, the menu will ask for Disc 2. But it never asked for Disc 2. Should I have inserted it right after it asked me to eject Disc 1?
I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

Thanks!

Message was edited by: wawawa

Answer:Satellite L500 did not ask for Recovery Disc 2

> I am writing this now on my newly set up Win 7. Everything seems fine but I wonder whether the lack of Disc 2 will cause any problem. Is there any way to boot my laptop also using the second disc?

The second disk will be created only if the space on the first disk would not be enough! So the amount of recovery disk depends on the size of the image file.
If your notebook works properly, I would not be afraid about the 2nd missing disk :)

6 more replies
Relevance 70.11%

I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

2 more replies
Relevance 69.29%

Hi all

I have a Toshiba L500 -128, the original 320gb hard drive is simply too small and i would like to avoid buying an external hard drive (for any other purpose than backing up) because in my experience they are just rubbish and i want all my data on the laptop.

I wanted to buy a new 1 (possibly 2) tb hard drive to put in it, which i assume it is equipped to deal with, (please anyone correct me if they know otherwise) along with another 4GB ram....

Anyway what i'm really wondering is whether or not i can get away with using my recovery discs on the new hard drive.
If they did it the old fashioned way (sending a OS disc and a drivers disc) i wouldn't even question it but as i created the discs from the computer itself, i wasn't too sure as when i opened the discs up to make sure everything had burnt on to them ok, i didn't see anything like what i was expecting to.

Also i read somewhere that someone else tried this and it didn't work, they assumed because the recovery included an image specifically to fit the original sized Hard drive?

Can anyone shed some light at all please?

Thanks

Answer:Satellite L500 -128 Using recovery discs on new (bigger) HDD

Hi

First of all you should create the Toshiba Recovery disk using the preinstalled tool called Toshiba Recovery disk creator.
Usually you should receive an confirmation message that the recovery has been created successfully.
This would mean that you could use this disk to set the notebook back to factory settings not matter what HDD is in use.
This means that Recovery disk should work with other HDDs.

But note; the usage of such recovery disk would format the HDD and delete everything from HDD partitions. But this should not bother you if you use new, empty HDD ;)

5 more replies
Relevance 69.29%

I have got a Satellite L500-13w and it came pre-installed with Windows Vista and the recovery files, but I formated the PC and installed Windows 7 and then installed XP.

Now I want to use the system recovery to get back to Vista but I didn?t create a Vista recovery CD using the files that came on the separate partition.Though I still have does files in the place they came.
So my question is, running Windows XP, is there a way to use those files to create the recovery file or CD?

Please reply

Answer:Satellite L500-13W - Creation of recovery disk possible on another OS?

Hi Nagravison-PT,

Unfortunately this is not possible. The Toshiba recovery disk can only be created on preinstalled OS because only there the recovery disk creator is installed.

The recovery files on second partition are now useless, because you can?t use the HDD recovery option anymore and recovery disk creator is deleted.

What to do now?
Either you use a Microsoft disk or you order a recovery disk from Toshiba:
https://backupmedia.toshiba.eu/landing.aspx

6 more replies
Relevance 69.29%

Dear sir

I have a Labtop *TOSHIBA I3 L500* , in 2nd of April 2010 from one of market there in FUJERAH .

.Aafter 11 days *I installed uncompatable software with Windows7* so the blue page which content a warning massage says " Your software has been damaged " have been viewed then i deside to use the RECOVERY CD .

I was foraced to use the *Recovery CD* which found with Bag of Labtop but something strage problem founded which is :
The OS was stucked in the last step of installing exactly when _logging in_ , a warning massage was appeared "Please dont interrubt installing the windows and logging in ..please wait " , the the massage was disappeared then system were shutdown and logging again and so on .....etc

I created a nother Recovery CD's which have 2 DVD's , and the Problem was still the same .

I used a Copy of Windows7 to rebot from it and to install the windows7 .

*MY QUESTION IS :*
WHY THE RECOVERY DVD WAS NOT WORKING ??? despite I create a RECOVERY DVD from the which have 2 DVD .
I dont think there is an scratched in original Recovery DVD which sold with toshiba labtop !! because the Recovery DVD which I created from windows7 and the same labtop have the same problem .
Please help me

Answer:Satellite L500 - Recovery disc failure

Hi

If you have created the Recovery disk correctly ad if the procedure finished successfully then the installation from recovery disk should work.

I?m not quite sure why you are not able to recovery the unit using the recovery disk but you should check the BIOS.
Access the BIOS pressing F2 and you should set the settings to default.
Save the changes and try to reinstall the OS using the recovery disk again.

If this will not help then go to BIOS and set the SATA mode from AHCI to compatible and then try install the OS again.

2 more replies
Relevance 69.29%

Can this be done?

I'm trying to restore my laptop to it's day of purchase (only a month today). From what I can see on the forum, I'm just one of a long line of us who has discovered that the version of our recovery DVD does not match the product we bought. Hence, I'd like to restore the 64 bit version (without the over-priced option of ordering recovery media which is scandalously over-priced compared to Microsoft's offering of 64-32 / 32-64 DVD switch for little over the cost of postage).


(((I'd be grateful for any ideas, however, I notice there is an unhealthy amount of 'experts' around who LOVE telling us consumers that everything is our fault. This brand of righteous 'help' is judgemental, condescending and above all - and most relevant to this forum -, is unhelpful. 'I just don't understand why you didn't back up 5,000 copies on the day of purchase'...etc. We all make mistakes, and if you've made one, you'll make on again. It's nice when the person we meet at that time doesn't point the finger of judgement)))

Answer:Satellite L500-1XL: restore to day of purchase using HDD recovery

> Hence, I'd like to restore the 64 bit version (without the over-priced option of ordering recovery media which is scandalously over-priced compared to Microsoft's offering of 64-32 / 32-64 DVD switch for little over the cost of postage).

The notebook came with preinstalled Win 7 64bit. Additionally you received the Toshiba recovery disk Win 7 32bit version.

Please take a look into the user manual.
It said that you can create an additionally recovery disk of the OS which was preinstalled; means Win 7 64bit.
There should be a preinstalled tool called Toshiba Recovery disk creator. This tool helps to create an own new Win 7 64bit recovery disk.
After you have created this disk, you could use it in order to set the notebook back to the same state like at the first day of purchase.

Greets

5 more replies
Relevance 69.29%

Hello,

Could someone please tell me what I can do after the process of Product Recovery.
I made Recovery Media 1, Recovery media 2 and System repair disc Windows 7 64-bit much earlier when I bought the laptop.
But where do I put these files which are on the DVDs and especially how do I get the 64-bit icon back into the laptop?

Answer:Satellite L500: What to do with the system recovery disc for 64 bit?

Hi

The recovery disk which you have created helps you to set the notebook back to the factory state.
This means that you will get the same state like at the first day of purchase.
The HDD will be formatted and you will get the Windows OS, tools and drivers?

Greets

7 more replies
Relevance 69.29%

Hi,

on my Satellite L500-1UR ce two DVD I created and the Windows 7 home premium 32bit given with the PC don't work ..
In both cases, the restauration process seems to work correctly but the finishng phase never ends .. boot, reboot, rereboot .. and so one.

Reinstallation using a "standard" Windows 7 32 bit seems to work .. but .. I am afraid I could have lost something.

How to get "correct" DVDs ?
Thanks for help

Answer:Recovery DVD Creation does not work on Satellite L500-1UR

Hi

Please check if you could create the recovery disks using another DVDs from different manufacturers.
I had the same issue in the past. I tested some DVDs from Verbatim and TDK ?R and could create the recovery DVD.

Greets

3 more replies
Relevance 69.29%

Used Toshiba product recovery disks to recover system on new hard drive in Toshiba L500 PSLS3A-04M002.

During recovery, Windows complained 'Windows can not verify the digital signature for this file' - file is LPCFilter.sys.

Also while setting up drivers, Windows made the same complaint about Realtek High Definition Audio driver and a Virtual WiFi Filter Driver (from Microsoft Corp!).

Following the restore, if I start Windows normally, the Windows startup repair starts automatically with a title "Your computer was unable to start". The startup repair takes a while then comes up with a message "Startup Repair cannot repair this computer automatically".

If I press F8 on startup, and choose the option "Disable Driver Signature Enforcement", Windows starts without any problems.

I thought doing a Windows Update might help but when I click on "Check For Updates" button I get a message "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." When I look in Services I see that the service is running.

I don't want to press F8 every time I start up and don't think it's a good idea to do it anyway and would like to be able to update Windows.

I would appreciate any help.

Answer:System recovery problems on Satellite L500

Have you created this disc on your own or you use original toshiba disc?
Do you use it for the first time?

4 more replies
Relevance 69.29%

I need to get to the option "Recover to factory default software with user's data" but I'm having problems getting to this stage.

I've tried power + 0 with no luck, same with power + f12.
When the boot menu comes up, HDD Recovery is not there as an option to select.

I need the exact option above but I have no clue how to get it. I have the option of selecting "Toshiba HDD Recovery" at startup repair, but will it have that option if I go further into it?

So far I got up to the screen that warns about unpacking the system image partition but don't want to go further in case that option is not there.

Can anyone help? :/

Answer:Satellite L500-1ZC - cannot start the HDD recovery menu

I have the option of selecting "Toshiba HDD Recovery" at startup repair, but will it have that option if I go further into it?



Toshiba HDD recovery sets the notebook back to factory settings! This means that your system partition will be deleted and you will get the same HDD state like at the first day of purchase.

Therefore you should backup the date before performing the recovery process.

5 more replies
Relevance 69.29%

Hey guys. NEED HELP

How do i load windows 7 back onto my HDD with the recovery partition missing?
And no i dont have a copy of it just windows 7

HELP

Answer:Satellite L500 - recovery partition missing

Hi

If you didn?t create a recovery disk, then you will need to order the disk from here:
http://backupmedia.toshiba.eu/landing.aspx

Greets

2 more replies
Relevance 68.47%

My new Satellite L500 - 19X came pre-installed with Win 7 - 64 bit version.
Also included was a "Product Recovery Win 7 32 bit" disc

Within the packaging was a leaflet saying:

"If you plan to use the 64-bit version at a later stage, please create a _recovery medium_ prior to installing 32-bit Windows 7"

It then cautions me to create a "64 bit recovery medium.....ordering a 64-bit recovery medium is not free of charge"

The manual goes on at length about "_System Recovery Options_" As instructed in the manual I have made a "Repair Disc Windows 7 64-bit" Am I correct in saying that I do not or cannot have an actual Win 7 64-bit disc?

The leaflet says "a backup copy (of the Win 7 64-bit) is stored on the hard disk drive as a _recovery image_" So is this the actual Win 7-64-bit complete disc that I am after, and if so how do I get it?

The Toshiba documentation is not clear, and I believe rather contradicts itself?

I am confused! Anyone understand what's going on?

JohnF.

Answer:Creating Win 7 64bit Recovery Disc for Satellite L500-19x?

Hi

As I understand you have received the Notebook with preinstalled Win 7 64bit OS.
But you didn?t get the Win 7 64bit recovery disk but you have a Win 7 32bit recovery disk. Is it right?

Well mate? the case is that the usage of the Recovery disk will format the full HDD and will erase everything from HDD. This means that you will lose the preinstalled Win 7 64bit OS.
So if you would not create the Win 7 64bit recovery disk BEFORE using the Win 7 32bit recovery disk then you will not be able to go back to 64bit version.

Therefore create the Win 7 64bit recovery disk at the beginning. Then you are safe and can install Win 32bit and 64bit whenever you want.

5 more replies
Relevance 68.47%

Hello!

I've bought a new Toshiba Satellite L500-19E with Windows 7 Home Premium (64 bit). So far, everything's working brilliant.
I've already created the recovery dvds.
Therefore, could I now delete the partition with the recovery programm? I want to use the full space of my hdd and create partitions as I want.
But I don't know how I should do this?
Could you please help me?

greez

Answer:Satellite L500-19E - Deleting recovery partition and create new

If you are 100% sure the created recovery DVDs are ok you can remove all saved data on second partition.
Open Windows Explorer and on the left side where is second partition listed click with right mouse button on it and choose option FORMAT.
Choose Quick format option and click on START.

After minute or two all data will be gone.

Please note: in the future when you want to use recovery DVD for Win7 installation the whole HDD will be deleted and you will lose all your data.
Using recovery DVD you cannot format partition C only.

8 more replies
Relevance 68.47%

I have a new Toshiba Satellite L500-1XD. I have tried to create the recovery media twice now and both times it failes on the first of two disks with the following error;

Failed to open the following file.
E:\boot\bcd
(Error Code:02013-F1-00000000)

I am using the Toshiba Recovery Media Creator. The operating system is Windows 7 Home Premium 64bit. I am using standard 4.7GB DVD+R disks.

Any help would be useful.

Thank you.

Answer:Re: Failure to create recovery media Satellite L500-1XD

> I am using standard 4.7GB DVD+R disks.

I recommend you to use high quality media like verbatim or Tdk. You see, it can cause problem with ,,low brand,, disks.

2 more replies
Relevance 68.47%

Hi,

i have a Toshiba Satellite L500-F19, and recently started have a bad performance in the graphic interface and also started to shut down on its own.

In order to try and fix the problem i used the HDD recovery sistem by pressing F8 in the boothing process.
What happens is that this process failed and and now my portable computer doesnt even start!
What can i do?

I have a windows repair disc but it was only made a few days ago and this pc is in my possetion for 3 years now.
Is there any way i can recover my sistem back to the original?

Thanks
Jo?o

Answer:Satellite L500-F19 does to boot due to failed HDD recovery process

Yes, you can recover it to original factory settings. You can do this on one way only: you must use recovery DVD. Have you created this disc?

Please don?t mix Windows repair disc and recovery disc. At the moment you cannot repair anything. What you must do is clean recovery image installation.

2 more replies
Relevance 68.47%

Hello

I have a Satellite L500-12Q laptop. I used the Recovery Disc Creator to make the recovery discs. It needs 4 discs. The 1st was writtenk ok, but on the second, near the end of the progress, it stopped advancing. It is almost an hour, and it is still not finished. I am on the second try. The disc is spinning and the drive makes noise as if it were writing, but it doesn't advance at all.

Please, could you help me?

Thanks
Claudiu

Answer:Satellite L500-12Q Recovery Disc Creator Error

Hey Claudiu,

What kind of DVD you are using to create the Toshiba recovery disks? I did also had some problems to create a recovery disk but I changed the media from DVD+R to DVD-R and all was ok!!! I used Verbatim disks for creating because I have really good experience with this kind of disks. Furthermore it seems that TDK disks also work pretty well. Check this!!!

If it doesn?t work check the Toshiba page for a firmware update of your ODD!

1 more replies
Relevance 68.47%

Hi,

I have a problem creating recovery disks for the Satellite L500-126.

I am using the Toshiba recovery disk creator.

The 1st disk is ok.
When I try to make the 2nd disk, the systems stops exactly at 50% of the 2nd disk. and no more reaction from the disk creator.

I tried 2x, and each time i had to abort and throw away the dvd's.

any suggestions?

Answer:Problem creating recovery disks for the Satellite L500-126

Hi

You should try another DVD from different manufacturers?
It?s nothing unusual that some DVDs are not fully compatible and that the CD/DVD drives cannot write the data properly?
I had such issue in the past and could solve this testing and using different DVDs.

2 more replies
Relevance 68.47%

Am trying to re-install my Window 7 system on a Satelite L500-19Z. When I insert the recovery disc(s) it completes and then reboots.

When rebooting it goes through the 'system registry' and 'system settings' stages and then reboots. It thens says 'Setting up for first time use'.
Then it comes up with a basically white screen and the box saying 'finalising installation - will take a few minutes' etc.

However, after a while it just reboots and goes through the same sequence again - and again - and again etc.

I can reboot in SAFE mode but it won't allow me to make a System Restore point.
When I try to reboot normally it just goes straight back into the routine above.

I've tried a number of recovery discs but they all do the same thing.

Answer:Satellite L500-19Z - Recovery process not complete correctly?

> I've tried a number of recovery discs but they all do the same thing.
Does this mean that you have more recovery disk for this notebook model?
Did you use the right one?

I?m not quite sure why the recovery procedure does not finish successfully but it could be possible that your notebook?s hardware is affected.
What was the purpose for a recovery? Was something wrong with the notebook?

4 more replies
Relevance 68.47%

Hello,

I have a Notebook Toshiba Satellite Pro L500-1T8 and its hard drive has been damaged, so I cannot recover the special partition (I've tried also with the 0-key bootup).

I haven't create a restore disk from windows 7 because nobody told me to do so!

I'd like to re-install my windows 7 licensed copy (at the moment I've installed an ubuntu linux).
How can I do?


Thanks,
Fabrizio

Answer:Satellite Pro L500-1T8 - How to install Win 7 if recovery partition is damaged

No way to recover a genuine Toshiba laptop? Is it true?

1 more replies
Relevance 67.65%

This is a detailed bug report so please bear with me.
If you can help, or can confirm you've had the same happen to you, I'll be grateful.

I've owned several Toshiba laptops before and I even used to work for Toshiba so rest assured I like the machine. But I've got a problem with its recovery software. I just bought a laptop, Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I will occasionally have to field panic calls along the lines of "it's become too slow", "how do I get rid of the accumulated junk", "maybe it's got a virus" and so on, the first thing I checked was the automatic recovery, i.e. how to bring the HD back to "as new" state.

So I booted into the machine, answered the questions until I got into the OS proper, and then ran the "make a recovery DVD" program. Double layer DVD verified ok. With the freshly made DVD, I swapped the supplied HD for a spare I had (much smaller: only 40 GB instead of 320) and booted the rescue DVD hoping that it would remake me a clean system on the blank drive.

It did repartition the drive according to its scheme, with more or less half the space for Windows and the other half for Data including the recovery files. It did install the system in the Windows partition. It then rebooted into the installed Windows 7 to finalize the installation. There, trouble began: an endless loop of reboots for hours un... Read more

Answer:Satellite L500-1DT: HDD Recovery of Win 7 is stuck in endless reboot loop

Hi

First of all I have to say that I was able to recover my unit trouble free.
The Win 7 installation went smoothly and everything was installed properly.

Back to you issue:
For me it sounds like something wrong with the installation? maybe some partitions of the HDD were muddled up? maybe the HDD should formatted again and then you should run the recover procedure.
You have to test it?

Regarding the DVD player:
As far as I know there is no DVD player for Win 7 64bit. There is only a update available for Win 64bit. So you will have to install the DVD player for Win 7 32bit version and then to update it using the patch released for Win7 64bit.

4 more replies
Relevance 67.65%

I have a Satellite L500-19Z laptop which was running a 64bit version of Windows.
Because of a problem I had to re-install Windows. The disc that came with the laptop was Product Recovery Windows 7 Home Premium 32bit. Not realising the implications of re-installing using this

I've now ended up with a 32bit operating system meaning that I can only use 3gb of my 4gb RAM. Can I obtain a Recovery disc for the 64bit version of Windows? I created, when I first got the laptop, a Repair Disc for my 64bit system but, of course, if I try to use this it tells me, rightly, that I don't have a compatible operating system version.

Answer:Can I order Win7 64bit recovery disc for Satellite L500-19Z?

I think you can order it.

Please visit - https://backupmedia.toshiba.eu/landing.aspx

2 more replies
Relevance 67.65%

HI,

I have been arsing around with my l500-1dt. I used the shop supplied 32 bit toshiba win 7 recovery disk, but I want to recover back upto 64 bit (originally installed on the latop).

I created the 2 dvds with the toshiba recovery media creator but as my current win 7 32 bit version isn't actually broke, it doesn't seem to want to start up any recovery process when I put the disks in and restart.

I've tried holding 0 to start the HDD recovery too and seem to have the same problem.

Is there anyway to force recovery start up and install 64 bit windows 7?

Thanks

Answer:Satellite L500-1DT: Force Recovery back to 64bit Win 7 from 32bit

Hi

I assume the Win 7 was already preinstalled on your notebook.
So the HDD recovery option should be still available on the HDD? Is it right?
I assume you didn?t change anything on the HDD and in such case you could try recover the notebook using HDD recovery option.

In such case you have to press F8 then you should get advanced boot menu.
Here you have to choose Repair my Computer.
New window will appear and here you need to choose HDD recovery!!!

4 more replies
Relevance 67.65%

LS.
Just the other night, my laptop was still working fine. The only systemchange I made was installing a program to read .djvu files.
Now my computer won't start anymore. it just says:

------------------------------------
windows fail to start. A recent hardware or software change might be the cause. to fix the problem:
1. Insert your windows installation disc and restart your computer.
2. choose your language setings, and then click "next"
3. click "repair your computer"

if you do not have this disc, contact your system administrator or computer manufacturer for assistance.

file: \Boot\BCD
Status: 0xc000000f
info: an error occured while attempting to read the boot configuration data.
------------------------------------

I do not have the windows installation disc, as it was not supplied when I bought the laptop.
however, I have recently made a recovery dvd. The problem is, only by pressing f12 during start up and then selecting the dvd to boot from, will the recovery start. TOSHIBA HDD Recovery Utility screen does not appear automatically during startup of the computer. however, via the f12-boot way, no options are presented. I cannot select any option to recover just the c partition (no menu appears like I have seen in many tutorials with the 3 options: http://aps2.toshiba-tro.de/kb0/HTD7C02140000R01.htm ) . It will erase my entire HDD.
Help please. I do not want to lose all the data on my other partitions. I'm scared :(
many th... Read more

Answer:Satellite L500 serie. No recovery menu. no option to restore just C.

> I do not have the windows installation disc, as it was not supplied when I bought the laptop.
The disk was not supplied because it was possible to create an recover disk using Toshiba recovery disk creator software which was available on the HDD!

The Toshiba recovery disk is NOT the same like common Windows installation disk!
The recovery disk contains an image and you can just run the recovery disk in order to set the notebook back to the same state like at the first day of purchase. This means, you HDD will be formatted!!!

If you don?t want to lose the file on the HDD, I would recommend booting from a Linux live CD or from WinPE disk.
WinPE can be downloaded and you could create a bootable CD.
Then you could get access to the HDD and could backup the data on external HDD or USB stick.

Google for WinPE or linux live CD to get more details

3 more replies
Relevance 67.65%

When starting 64-bit version of win 7 cmd.exe script faile due to following error
ERROR could not move v:\_IMG\10185xsP*.swm to v:\HDDRecovery\SWImg

Duplicate file of file already exists.

Has anyone had similar error?
This happens when installing Win 7 as a first time startup

Answer:Satellite L500-1DT - HDD recovery Windows 7 64bit installation fails

Which notebook model do you have?
Please send full model name and model number.

You can find it on Toshiba sticker at the bottom.

5 more replies
Relevance 67.24%

Hi all, just tried to launch recovery media creator on the Toshiba board and the following ERROR CODE: 0d00f6-49-00000015 appears.
This goes after a few clicks on the mouse and the program starts.

Any ideas how to mend this?
Operating system is Windows 7 64bit my new shinny laptop.

any help would be great.

Answer:Re: Satellite L500 - Error appears if I start recovery disk creator

Hi

You used not compatible disk!
You have to test different DVD from different manufacturers.
Not all DVD from different manufacturers are compatible. There are big differences between the brands? So check and try other DVD

4 more replies
Relevance 67.24%

Hello,

My pc start acting up after i made a system restore.For exemple i cant use the fn key function.

Last week i decided to format my pc. But when i opened the TOSHIBA Recovery Disc Creator i got an unespected error 0D00F6-49-00000001.

I mananged to create 2 of the 4 dvd's. Im using Dvd-r from memorex.
Can someone help.

Thank you in advance for your help.

Answer:Satellite L500 - cannot create recovery disks - 0D00F6-49-00000001 error

Is this the first time you try to create recovery discs?

How you have created 2 discs if the Toshiba recovery disc creator starts with error?

Anyway, in this forum you can find similar threads. Probably is some recovery file corrupted and disc cannot be created.
I don?t think there is something you can do about it. Either it works or not. Maybe you should contact nearest Toshiba service and explain the situation. I hope they can help you with this and order original Toshiba DVD disc for you.

2 more replies
Relevance 67.24%

Dear All,
I need help I have Satellite L500-1GJ windows 7 home Premium. With recovery CD I installed OS but after complete installation my laptop screen shows with lot of rectangular dots on the screen and freezes , I tried many times and it comes to the same problem. Find attached screen shot.

Thanking you.
Best Regards

More replies
Relevance 67.24%

I bought a Toshiba Satellite L500-1XD laptop from an Argos store in August. Soon after I got it it occasionally restarted itself and displayed the blue recovery screen saying the laptop has recovered from a hardware failure. This has become more frequent recently and it often shuts down, displays blue screen, restarts and does this over and over again.

I have not installed many new programmes on the laptop and have installed all updates. I have removed any programmes I did install with the exception of Microsoft Office.

Another thing that might be related if that when the laptop starts up it says the Toshiba Service Station has stopped working and tries to check for a solution to the problem.

I would any appreciate any advice on how I could perhaps remedy this

Thanks in anticipation

Answer:Satellite L500-1XD constantly restarting & displaying blue recovery screen

Hi katrina_1,

That means the preinstalled Windows version is still installed, right?!

Well, I think it?s hard to say why it happens? It could be a software or hardware malfunction. Both could be possible.
The most reasons for blue screens are drivers or hardware itself? Are all devices installed properly in device manager or do you see yellow exclamation marks?

In your case I would try to reinstall Windows. Maybe it?s only a software or driver issue?
Furthermore if you have installed two RAM modules, test it with one module only. You can also use ?Memtest86? or another RAM diagnostic tool to test the RAM modules for failures.

1 more replies
Relevance 61.5%

Hi there,

Brand new Toshiba Satellite L500-11V, first thing create the TOSHIBA Recovery Discs, disc 1 no problems but disc 2 never finishes it gets half way through and just stops. Even left it over night and nothing!!!

End up quitting the program and starting again, i now have 4 copies of disc 1??!!

Any ideas people??
(also fully up to date with windows updates)

Many thanks

Leigh

Answer:Satellite L500-11V - Recovery Disc Creator crashes on disc 2

Windows updates are not relevant for all this.

Which empty medias do you use, DVD-/+/R/RW?

3 more replies
Relevance 61.09%

I have this laptop with 3 Partitions
The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out
I still have the recovery sector
Just wondering how to reinstall it back onto the main partition
I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"
I guess user data has been wiped from the main partition ?
Are there any other keys to press on startup to access the Recovery partition ?
Thanks
 

Answer:Toshiba Satellite Recovery

Look at the boot screen when you start the computer up - that's the one with the Toshiba logo all over it - and you should see commands like 'Press 'Del' for BIOS' and 'Press 'F8' for boot choices'. There will be one for 'Recovery' if you have a recovery partition. It is sometimes 'F2' but by no means always.
 
Press whichever is the specified key while the boot screen is showing and the recovery system should start, and once you have made one or two choices via dialogue boxes it will just run until it is completed.
 
TWO POINTS. The first is that this process will wipe all your own data and applications off the system. I would suggest that you take the hard drive out and slave it to another computer - you may need to use some sort of 'caddy' but they are widely available - to try and save what you can of your own data.
 
The second is that this process will restore your computer to the condition it was in when it was built !  This means you will have to uninstall any manufacturer installed software that you don't want, and that you will have to re-install all your own appications, and you will have all the updates to do since it was built !
 
The important bit here, if you decide to go down this route, is to try and back-up your own data - documents, photos, whatever - this is the valuable stuff. You say a 'low-level format has been carried out'. This may mean that your data is already gone, but see if you can still save any of it.
 
Good luck,
... Read more

12 more replies
Relevance 60.68%

I have disk with 32 bit system recovery but my x64 partition got deleted.

I cant order recovery x64 becouse my laptop is too old and they dont have this in offer.

Maybe Toshiba Support have my version of system/ or drivers alone in archive and they can send me it ?
I would be happy with drivers alone for x64 becouse there are just few of them on website.

More replies
Relevance 60.68%

I want to do HDD recovery from Windows 10, I have put all my files on other partitions, I hoped to see & do "Recover without changing the hard drive partitions" but when I turned my PC on while holding 0, It didn't open any TOSHIBA recovery software...
I don't have Startup Settings button on that screen... And system image recovery requests that I use windows installation DVD ....

BTW I have recovery partition in this computer:

Answer:Satellite L50-A: Toshiba HDD recovery not working

bump.....

9 more replies
Relevance 60.68%

Hi, my laptop has a 250GB hard drive which is split Windows (C) 116GB and Data(D) 116GB. The Data contains the Toshiba HDD Recovery Software(7GB).

My C drive is nearly full, is there anyway I can either reduce the size of the D partition or remove it totally.

My operating system is Windows 7 Home Premium 64bit.

Thanks for your help.

Answer:Toshiba Satellite Pro C650-18D HDD Recovery

Please post back a screenshot of your maximized Disk Management drive map with listings showing all columns, using the Snipping Tool in Start Menu, so we can advise you better.

5 more replies
Relevance 60.68%

I have toshiba satellite s50-a-k1m PSKJWR OEM Windows 8 for one language. When I start the laptop, I get a black screen (see the figure) and any recovery tools such as the clamping of the button 0 and others also lead to it. So I need a recovery disk. So what should I do?

More replies
Relevance 60.68%

Hi,

I was going to use the HDD recovery described here Link: http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm when trying I don't see the "Toshiba HDD Recovery" why?

Answer:Satellite L550D I don't see the "Toshiba HDD Recovery"

Hi buddy,

Have you installed another operating system or is still the original Windows 7 from Toshiba preinstalled?

3 more replies
Relevance 60.68%

I have a Toshiba Satellite P205D that runs on Windows Vista. I was having a few occasional problems with my CD/DVD drive, my updates wouldn't install, and many of my programs were seemingly corrupted as well. I tried to do a system recovery to the factory settings, and now I'm getting a message on start-up that my bootmgr is missing . None of my F keys are working, except F2 and F12. I have made several attempts at recovery since with two brand new sets of recovery disks. I have gotten the following error messages: 0x8007045D Boot: WIM; Boot .SDI; Preinst.crc and Preinst. SWM. I tried changing my boot order, and received an F3-F000-0008 message. I am desperate for help and would greatly appreciate any suggestions
 

Answer:Vista Recovery on Toshiba Satellite

6 more replies
Relevance 60.68%

How d I do a Destructive Recovery on a Toshiba Satellite L305D-S5928. I have no discs, but I would like to reset to factory new.
 

Answer:Destructive Recovery Toshiba Satellite

Your computer may have a recovery partition on the hard drive. Try holding down the 0 (zero) key while powering up the computer from a totally off state. If the computer has such a partition, you will get a Toshiba Recovery Wizard screen. One of the options will be to restore the factory software. Selecting that should then change the screen to give you the option to restore to "out-of-the-box" state.

Click the "User Guide" tab on this page for the computer's on-line user manual that includes information on recovery options.
http://www.csd.toshiba.com/cgi-bin/...305D-S5928&selCategory=3&selFamily=1073768663
 

1 more replies
Relevance 60.68%

Hi all,

I bought quite old laptop from my friend Satellite A100 Pro and he lost windows XP Pro CD,
I have product key.

Can i get from somewhere Windows xp pro eng cd and install it on my laptop with my cd key?

thanks for ur help

Answer:Satellite Pro A100 - No Recovery CD - Can I use the Toshiba key?

Hi

The serial key which you have found at the bottom of the unit belongs to the preinstalled Toshiba Windows OS and it?s a OEM key which will NOT work with other Windows XP disks.

This mean that if you want to install the Windows XP on this notebook then you have to purchase the Toshiba Recovery disk again from the ASP in your country or you will take a original Microsoft Win XP disk and will use this disk and the key which belongs to this Win XP OS.

You?ve got these two options.

3 more replies
Relevance 60.68%

i have just bought a new HDD and have realized that i need a PRODUCT RECOVERY CD for my TOSHIBA SATELLITE A50.. without this i am unable to install XP...

Does any know where i could download or find a recovery CD??????


thankz
 

Answer:Need a Product recovery CD for TOSHIBA SATELLITE A50

I just searched Google:
http://www.gennersales.eu/recovery/toshibasatellite.htm

Hope that helps
 

6 more replies
Relevance 60.68%

Not sure if I'm in the correct forum?  I tried to redo my Satellite P300 with the recovery discs I burnt when I bought the laptop.  No recovery partition on this model. The discs indicated an error right at the very end, and of course by that time the "C" drive was wiped.  Outside of buying recovery discs from Toshiba, if they're still available, does anyone have any ideas?  Thanks for any help you can provide. 

Answer:Toshiba Satellite Recovery Disc

I would try running the recovery discs again, this may have been a 'blip' and may not repeat. Make sure the discs are clean.
 
Failing that, what OS did you have on this laptop - XP, Vista, Win 7 ?  If you have a Windows validation code on a sticker on the bottom, and can lay your hands on an install disc for your OS, you can re-install Windows that way. The only problem you are likely to have is sourcing the drivers for the graphics, sound, wi-fi, etc. and the best place to go for them is the Toshiba web-site. If you google 'Toshiba satellite P300 drivers' you will find a number of links.
 
If all else fails, you can always try Toshiba for recovery discs. I have a set for a Satellite of slightly older vintage and I must admit I have never checked them for integrity !
 
Chris Cosgrove

1 more replies
Relevance 60.68%

After restarting my laptop I hit f12 to get to the recovery option, once I choose it the screen goes black for about 15 mins then the tossing logo comes on for about 30 mins, then it says my computer encountered a problem and it restarts and freezes in the tossing logo, any advice?

More replies
Relevance 60.68%

I welcome, I have the question, or what? How to order DVD recovery for Satellite L500D-149?
Will they send me version of Win 7 HP 64 bit or only WIn 7 HP 32 bit, or can send me both versions?

Answer:Need Toshiba DVD recovery for Satellite L500D-149

If you have European notebook model you can order it under https://backupmedia.toshiba.eu/landing.aspx
I am pretty sure you can order DVD for HDD image > 64bit version.

Visit this page and you will see what can be ordered there.

3 more replies
Relevance 60.68%

Hello everyone,

I bought a used Lap top off of a former classmate of mine and after using it for about 6 months, I decided to do a complete factory restore on it to clean it up. I do not have any recovery disks so I need to do the factory restore using the HDD.

for some reason I can not run the factory restore. I follow the correct steps (FAQ :: How do I run a System Recovery? :: Support :: Toshiba :: Computers, Laptops/Notebooks, Tablets, Televisions, DVD and Blu-Ray Players, Camcorders, Storage, Accessories, and more) but it will not go into the restore mode. It just beeps and starts windows 7. Is my recovery driver corrupt? How can I repair it?

I have a Toshiba Satillite and it is running Windows 7. I think it might have originally been running Windows XP and the previous owner upgraded to Windows 7. I've lost contact with the guy I bought the lap-top from.

See attached for a screen shot of my drivers.

I hope someone can help me out!!




Thanks,

Ro82

Answer:How do I repair my recovery HDD on my Toshiba Satellite

If he upgraded to win7 - the recovery partition would contain XP.

The upgrade proces would likely cause problems with accesing it.

If you need a win7 install disc, you can get the .iso files from links at my digital life.

Just google:

win 7 sp1 iso my digital life

You would need the windows 7 product key. get it from your existing installation , before you reinstall.

You can find that with any number of programs - http://www.nirsoft.net/utils/product_cd_key_viewer.html

9 more replies
Relevance 60.68%

Hello,

I've got an DVD for an Toshiba notebook.
But I don't know for witch?I t has an productnumber: PMR400461GR1.
Can someone tell me for witch notebook it is?

I bought it for the installation of MS OneNote.
Can I install it separately from DVD? I own a Toshiba Satellite A10.

Thanks
Steffen

Answer:Satellite A10 - Recovery DVD from a Toshiba notebook

Hi

I think this is recovery disk for Tecra S3... it's an oldie...

2 more replies
Relevance 59.86%

I have laptop Toshiba Satellite A205-S5833.

There was no recovery CD, instead it was on the hard disk, and I formatted the hard disk.

Now I need the recovery CD, please anyone can help?

Answer:I need recovery CD for Toshiba Satellite A205-S5833

here is what i found this should be of some help http://www.csd.toshiba.com/cgi-bin/t...sp/askIris.jsp

5 more replies
Relevance 59.86%

I have a Toshiba Satellite c675 with windows 7. This is my daughters laptop and one day it simply would not boot. When starting it will go all the way to starting windows then the black screen with the flashing curser that I have been reading about through the forums. I have been looking through the forums but could not find an answer so if someone could Pleaaassse help me
It did not come with a recovery disk so I tried the HDD recovery and it would never give me the option to recovery. so I broke down bought the $29.95 disk had it mailed to me and it still will not recovery! I load the 1st disk in, hold down c like it says and it will show that it is loading files but then when it goes straight to the windows screen then the black screen with the flashing curser. I have tried everything. I have even tried boot with my disk drive but the same thing happens. Is my motherboard dead?
Thank you everyone and anyone who can help me! I can't afford to take it to a computer place and especially cant afford a new system.
Anything anyone needs from the laptop I can get for you.
Any suggestions? thanks for your help!
 

Answer:toshiba satellite will not boot even with recovery disk HELP!

Are you hearing any beep sounds as you attempt to boot?
 

3 more replies
Relevance 59.86%

Hello,

I have a Toshiba Satellite U205-S5002. Yesterday when I attempted to start my laptop I received this error message: windows could not start because the following file is missing or corrupt: \windows\system32\config\system

And something about pressing "r" from the recovery disk. Well, I booted from the only disk I received when I purchased the computer and there is no option for repair. The only options available are to return the laptop to "out of box" condition, or to erase the hard drive. In addition, every search I've done on this error message references a recovery console, yet I cannot seem to find one.

I have several very important documents that I did not back up. Also, this happened after I shut the laptop down and put it in my laptop backback (in a nylon zipped pocket) and wonder if it could have overheated? I'm dreading the possibility that my documents cannot be retrieved.

Any assistance would be greatly appreciated. Specifically I need to know if and how I can get to the recovery console (I've tried F8 to no avail).

Please help...

Thanks

Answer:Toshiba Satellite Can't Find Recovery Console

Hi, and welcome to TSF!

You need to borrow a Windows CD because the Toshiba recovery disk does not have the recovery console on it. This will allow you to run the recovery console.

Moved you to Microsoft support/Windows XP

1 more replies
Relevance 59.86%

Hello all,
Question for you , i have a toshiba and when i turn it on it doesnt give me a splash screen it bots right into the recovery partition what can i do so i can get my splash screen back and hange boot device ? I cant even get into the BIOS.
Chris

Answer:Toshiba satellite booting to recovery partition

Hold down the F2 key and then power-on the computer.

1 more replies
Relevance 59.86%

Hello

My L505 ( GS5035 ) had come with win 7 home recovery in a 10 GB partition whicj is invisible within windows/my computer that recovery/default windows version was working properly .. and i have recovered it 2 times with F8 Toshiba recovery wizard
But i decided to set up win 7 ultimate CD .. but i didnt like it
Then i want now to set up the the original win 7 home recovery with all toshiba software using F8 is not helpful bcoz after installing the win 7 ultimate CD .. F8 is not showing Toshiba recovery wizard in the list.

The recovery partition [ 10 GB ] isnt damaged or formatted or empty
( when i insert any windows CD it shows me all the hard disk partitions/spaces and i see the status of the recovery partition = 10 GB with free only 600 MB of its space )

But i cant open the recovery partition from within my computer and F8 is not helpful now .. after installing the win 7 ultimate CD .. F8 is not showing Toshiba recovery wizard in the list.
What should i do to re install the original win 7 home/with toshiba software ?

Answer:I can't do the Toshiba recovery on Satellite L505-GS5035

dont anyone know how can i do it ?

2 more replies
Relevance 59.86%

Hi all, I have a problem with my Satellite T130. I have to start the Toshiba HDD Recovery but the computer tell me that there isn't a valid HDD recovery on the PC. Probably this is a my fahter's fault. There is another way to start the recovery?

Thanks

Answer:Satellite T130 - Can't start the Toshiba HDD recovery

Hi buddy,

How do you try to start the HDD recovery procedure?

The complete HDD recovery procedure is described here so please check this article:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If it doesn?t work your only option you have is using the recovery medium. Did you create it as mentioned in user manual?

3 more replies
Relevance 59.86%

I LOST RECOVERY CD OF TOSHIBA P105-S6024-I REALLY NEED THIS CD.

PLEASE HELP ME.
THANKS

Answer:Satellite P105-S6024: Need Toshiba Recovery CD

The A105 is a US notebook designed for the US market.
Therefore you should call to the service provider in the USA for the right Toshiba recovery CD.

2 more replies
Relevance 59.86%

Welcome

I have a Satellite U500-18L and two have been subjected to a major breakdown,

I need to use the restore disk, but I forgot that I create a restore disk,

I ask those who have the same model that creates a disk and then upload to any download site,

Thank you

Answer:Satellite U500-18L - Need new Toshiba recovery disk

Hi higry,

If you don?t have this disk it?s no problem because you can order it from Toshiba directly:
https://backupmedia.toshiba.eu/landing.aspx

Alternative install Windows from a Microsoft disk if you have such a disk and download all drivers from Toshiba page.

5 more replies
Relevance 59.86%

My laptop is Satellite C55-A-1K6

In the past, i have deleted Toshiba System Recovery Partition by mistake when i install new OS to my laptop then i sent my laptop to Toshiba Service and they recrate standard partitions and send my laptop to me back.

I need to ask that question to you now;

When i open Disk Management in Computer Administration i see two partition that named Recovery. One of them is at the begining of the disk and it is 1 GB, other one is 11 GB and at the and of the disk. Which one is for Toshiba System Recovery?

On the other hand i have just created 3*4,5 GB Toshiba System Recovery DVD via Toshiba Recovery Media Creator . Instead of i have those dvds am i still need Recovery Partition to Recovery my laptop in the future?

Now, if i delete all partitions on the hdd now, can i still use Toshiba Recovery with these 3*4,5 GB DVD?

Thanks...

Answer:Satellite C55-A-1K6 - Which Partition is Important for Toshiba Recovery?

Original recovery image contains operating system, all necessary drivers, Toshiba specific tools and utilities, and of course some additional software so it cannot be 1GB only. 11GB partition is for recovery image.

> On the other hand i have just created 3*4,5 GB Toshiba System Recovery DVD via Toshiba >Recovery Media Creator . Instead of i have those dvds am i still need Recovery Partition to Recovery >my laptop in the future?
Generally speaking you don't need it anymore. Using your created recovery DVD you will be able to install original recovery image anytime you want. In case that HDD will be effective and exchanged with new one you can use these discs to install original recovery image.

Many people don't read user?s manuals and do not create recovery media. After some experiments they are surprised why HDD recovery image installation doesn't work anymore.

I hope some other Toshiba notebook owners will read this so here is original info from Toshiba recovery reminder:

+Important INFORMATION+

+your system is equipped with hard disk recovery system. If you need to repair your computer by restoring it to original factory state, you can do it directly from harddisk (press F8 when you boot your computer, choose "Repair your computer" and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ... Read more

2 more replies