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Locked documents office 2003

Question: Locked documents office 2003

I have been using office 2003 pro for 2 years. only recently I reformated C drive (Sony laptop) using restore disks. I reinstalled office 2003.
All was going well till I started to use Word 2003. I can read but not able to edit my own documents I get the message "This modification is not allowed because the document is locked"Even a new documents cannot be done. I get same message
whatever I do is not working. I removed office completly then reinstalled it and still the same proble.
I even looked at the files properties in (my documents) and made sure that the properties is set to read/write.
I'd appreciate your advice.
Thank you in anticipation

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Preferred Solution: Locked documents office 2003

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You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Locked documents office 2003

boot into Safe Mode; login as Admin
find the directory containing the files
(may be more than one; if you only store docs in your My Documents dir, then use it)
right click->properties
click the Security Tab->Advanced->Owner
take ownership of the directory (As Admin)
[select the Replace owner on subcontainers and objects]

go to Permissions
Now ADD user and give FULL CONTROL
[select the Replace owner on subcontainers and objects]

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I'm running Windows 7 on my new computer, which came with a trial version of Office 2010. Rather than buy the full version when the trial expired, I installed the Office 2003 I had on my old -- now dead -- computer. I now find that I can't open the Word and Excel files I created with the 2010 version. Is there a 'cloud' site where I could send the 2010 files and have them returned to me as standard .xls and .doc files? Or is there a free converter available for download?

Answer:Solved: How can I open Office 2010 documents on a computer that has only Office 2003?

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Hi guys,Anyone got an idea why Office Word 2003 would lock-up? I keep getting this messgage: "This modification is not allowed as the document is locked"I've had my comp since mid-October last year so I don't think it's because I have an Office trial version.For a bit of background, I did a system restore back to the last time I created a .doc and word worked for about 30seconds before a lot of buzzing and hard drive action and then it locked again.Any help would be greatly appreciated.Thanks,JON

Answer:Help...Office 2003 has locked!

Does this help click here

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I have Microsoft Office 2007 installed on my laptop. It is completly genuine, and i bought it in a shop a few months ago, but suddenly it has stopped working, i can open documents into excel, word etc, but it won't let me edit anything. What can i do to get round this?

Answer:Microsoft Office 2003 Locked

The suite/applications have gone into what we call Reduced Functionality Mode (RFM). Were you prompted to activate the product every time you opened the application ? If so did you happen to ignore those prompts? Ignoring the activation prevents you from using the application after a month or so, without activation.

Open Word --> Click on the Office Button --> Word Options --> Resources --> Click on Activate button on the right hand side.

Activate online if the computer has an internet connection (preferrably highspeed so it doesnt time out). Else go for the Phone activation and call the 1800 number that shows up on the second step. If you dont see the number post here I will give it to ya (Dont have it right away to save you that trouble)

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Suddenly I am unable, when in Word or Excel (components of Office 2003 SBE) to navigate to any documents unless they are in the main My Documents folder, ie if they are in a sub-folder within My Documents I cannot get at them. When I try, Word (or Excel) goes into Not Responding mode.However I can get at them by navigating around My Documents using Windowa Explorer, and then open them by double-clicking. I can then edit and save an edited version (though if I try Save As I get the Not Reponding problem again.I have tried removing (via Add/Remove Programs) and reinstalling Office 2003. I have also used System Restore to go back to a time I didn't have this problem. Neither of these helped. Detect an dRepair from within Word didn't help either.Any ideas?

Answer:Office 2003 SBE won't open documents

I am having the exact same problem and it started on April 14th. I even tried the service pack 3 download from Microsoft, reloading MS Office, everything and the problem persists. I am calling Microsoft on Monday, this is very odd.John

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I have recently had an issue with my Vista32 affecting Word in Office 2003. The fonts will only type in uppercase regardless of keyboard caplocks being on or off.

I can however highlight the letters typed and change the case through 'format'; it continues as normal from there on in. Any suggestions?

I don't recall installing a program at the time this started, but it is possible.

Answer:Upper Case locked in Office 2003

Hi Christine

Are you sure it only happens in Word 2003? Just to check, type a few lines in NotePad and WordPad to test. Let us know if you get all caps in those programs as well.

I'm not sure that System Restore will help for this problem, but if you've a recent Restore point that is just prior to the all-capitals trouble, you could try it.

Best of luck
. . . Gary

. . . and . . . Welcome to the Tech Support Forums.

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Every time I try to open any of my Word or Excel files, my coomputer tries to install MS Office 2003 & it asks me for the product Key Number. I don't have MS Office 2003 & so I don't have a key number. I have MS Office 2000. So I can't open any of my documents.. This has been happening ever since I downloaded MS's Windows Desktop Search. So I guess the problem is connected to that. How do I get my computer to simply use the software that I have, MS Office 2000, instead of trying to install something new that I don't have? I'm using Windows XP Home. Thanks.

Answer:Can't Open Documents. Keeps Trying to Install Office 2003

Did you try uninstalling the Desktop search and see if it still does it.

Not sure if it is a Windows Installer problem or not. You may need to run the Windows Installer Cleanup utility.;en-us;290301

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My Office package will not open any of my documents when I click them. It opens the required program, but has no document in it, but if I then double click the document again (while the program is open) it opens fine.

I can open and save document from within the programs, its just the actual documents will not open. When I boot into diagnostic mode they work fine, when I boot inot safe mode they work fine.

I do not have any antivirus software running. I am on Windows XP service pack 2 and also my Office software is up-to-date. Any help please as I'm getting frustrated!

I have read and tried the resolutions on


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Hello everyone, thanks for viewing.

So I logged onto my laptop to work on my university assignment some more, and poof, it won't open.
I keep getting the same error every time.

I can open the file in WordPad but I just get fifteen pages of ">:?:%<":?&:"
I can open it in OpenOffice but the formatting all changes, headers/footers disappear, images disappear, text boxes containing quotes aren't there.

I copied the Open Office version into a new blank Word page; and filled in the blanks (which took me an hour) but when I saved and opened the file; I got the same error.

Hoping it was me doing something wrong with the way I saved it or the default program to open it, I repeated the process taking up another hour; but I'd done it right, and got the same error code.

The default program to open it is Office 2003, the same format I made/saved the replacement file in.
It makes no sense to me. Also, why now? What changed? It was working fine yesterday.
Not done any downloads or scans so I don't know what the changed factor is.

Please can anyone help me, these assignments are dawning upon me and I need to get my finishing touches done before I can submit them, I also don't want to risk submitting a faulty file.

Thank you so much!

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In almost every case, Word documents open after about half a minute. I have tried various fixes, such as that offered by The Office Experts (, but to no avail. If anyone has any advice on how to solve this persistent problem, please advise.

Answer:Office 2003: Word documents: delayed opening

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since I installed SP1 for Office 2010 I have problems with opening some (not all!) older Word documents created with Word 2003 (*.doc). I get a message that Word can't read the document and it is probably corrupt.

On a other client (same OS, Office 2010 without SP1) I can open the same document without difficulty.

Has anyone an idea?

Thank a lot

Answer:Office 2010 SP1: Problem with opening Word 2003 documents

Hello curuska, welcome to the forum.

Are the two computers accessing the exact same document from the same location, or is the same file saved to their own local disk?

A quick test to try:
Open Word, select File?> Open
Choose the corrupted file (but don?t open it yet)
You will notice that next to where it says ?Open?, there is a little drop-down arrow. Click on this and change the option to ?Open and Repair?, then click on it.

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HOTFIX to correct this issue

Starting on December 11, 2009, customers who use Office 2003 will be unable to open Office 2003 documents that are protected with the Active Directory Rights Management Service (AD RMS) or with Rights Management Services (RMS). Customers will also be unable to save Office 2003 documents that are protected with AD RMS/RMS.

Users may receive the following error message when they try to open AD RMS-protected or RMS-protected documents by using Office 2003:

"Unexpected error occurred. Please try again later or contact your system administrator"

Scope: This symptom affects Office 2003 products that are used together with AD RMS/RMS. This includes Word 2003, Excel 2003, PowerPoint 2003, and Outlook 2003. This does not affect the 2007 Microsoft Office system.

The expiry date for the license information within the definition file that is used by Office 2003 to enable IRM functionality is set to December 10, 2009. This problem occurs because the expiry date was not renewed. Click to expand...


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Dear Forum BleepingComputer:
My computer has starter acting weird and I am not able to open some files or folder on my windows 8 computer.  I am now on safe mode, but unable to proceed as what to do.
Now I cannot access basic folders like:
c:/documents and settings
c:/users / owner / *.* almost all folders here are locked
All of the above folders have changed their icon to show that they are now shortcuts and I have tried to change permissions as the admin, but it still locks me out somehow?
I have a log Farbar Recovery Scan Tool....Can anyone out there help?
Maria Ram
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 27-07-2016
Ran by Administrador (administrator) on MARIGLOBAL (01-08-2016 14:01:25)
Running from C:\Users\Administrator\Desktop
Loaded Profiles: Administrador (Available Profiles: Maria Ramirez & Administrador)
Platform: Windows 8 Single Language (X64) Language: Español (España, internacional)
Internet Explorer Version 10 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Qualcomm Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(Samsung Electronics CO., LTD.) C:\Program Files (x86)\Samsung\S... Read more

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I've experienced this problem twice in the past week. Here is my current problem:

New Windows 8 computer
Moved Office 2010 install from old computer to new computer
Copied all documents to new computer by installing the old drive in the new computer (NTFS to NTFS)

When trying to open any DOC, DOCX, XLS, XLSX, PPT, or PPTX files that are stored in the Documents folder I get permission errors. Word will open an RTF file just fine. If I try to use any Office programs to save a file to the Documents folder, I also get permission errors. I can move the file to the Desktop and work with it just fine. I can then move it back to the Documents folder.

Here are the errors when trying to open files:
Word - Word cannot open the document: user does not have access privileges
Excel - 'C:\Users\xxxxxx\Documents\Book1.xlsx' could not be found
Powerpoint - The path or file name for C:\Users\xxxxxx\Documents\Presentation1.pptx is invalid.

When I try to use one of these programs to save to the Documents folder, I get the following error:
You don't have permission to save in this location.

I tried copying the files two different ways to eliminate any lingering NTFS permissions. I used a linux box to copy from the old drive to EXT4, then to a linux formatted FAT drive. I plugged this FAT drive into the Windows machine and moved the files over but got the same errors. Next, I copied the files from the old drive to a FAT32 drive using another Windows box. Then I tool the FA... Read more

Answer:Solved: Office 2010 Can't Open Or Save Documents in My Documents Folder

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After you install the Office Live Update for Microsoft Office Live Workspace beta, you can use Microsoft Office programs, such as Office Word, Excel, and PowerPoint, with your online office workspaces.
Further reading here.
Hope you find this useful (as is has been to me)

Answer:Save Microsoft Office documents to Office Live Workspace

The add-on works well with O2007 but hasn't worked for me in O14.

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I recently installed the Microsoft Office 2010 Beta, but this morning its intro screen stays stuck at "Starting Microsoft Office Click-to-Run." Googling it resulted in only two threads, neither of them having the answer.

I'm back to using Office 2007, by simply setting my Word and Excel documents to open by Office 2007 by default, but now my Word and Excel icons have become much less pretty, such as my Word icons becoming a very plain "DOCX" icon instead of the normal "blue W" icon. I checked, and the file types are still regular Word documents. Is there a way to get the pretty icons back?

Answer:Office 2010 Problems: "Starting Microsoft Office Click-to-Run" & Unattractive DOCX icons for Word documents.

Regarding changing the icon:
Go to either My Computer or Windows Explorer.
Click Tools, Folder Options, File Types tab.
Scroll down to the DOCX file type (file types are in alphabetical order), click on it one time to highlight it.
Click the Advanced button.
The "Edit File Type" screen appears.
There is a Change Icon button in the top right area.
Click the Change Icon button.
You should have other icon choices to pick from.
Side note: If you don't like any of those icons, you can always hit the Browse button,
and browse to where other icons are, (you can assign any icon to any file type that you want, it is a matter of personal preference).
Icons are found in .exe files (executables), some (not all) .dll (dynamic link library) files, and .ico files.

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We are wanting to up-grade our current Office suite Office 2003 to either Office 2010 or Office 2013.  Our PC's are running Windows 7
I would just like to know what peoples opinions and advice is on this?

Answer:Up-grade from Office 2003 to Office 2010 or Office 2013

 I can't speak to Office 2013, but I've done numerous upgrades to Office through 2010.  When you install the new version, you have the option to keep the old version or just replace it.  Starting with Office 2007 the familiar menu bar has been replaced with the ribbons which take a lot of getting used to for folks used to older versions.  There's a little program called UbitMenu that will add most of the menu bar functions back in the 2007 and 2010 versions that a lot of folks find helpful.  If you do opt to have two different versions installed at the same time, what happens is that when you switch from one to the other, it goes through a juggling act that takes a minute or so.  It's a bit of a pain, but if you need it, it could be a convenience.
Good luck.

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I moved the My Documents location over to my secondary hard drive, then, I formatted and reloaded XP onto my primary hard drive. Now, I can't access the my documents folder on the secondary hard drive because it is locked to the original account. There's has to be a way to get into this folder, I have a lot of stuff in it that I really need. Any help would be greatly appreciated.

Answer:locked out of my documents

I figured it out. I booted up in safe mode, brought up the properties for the my documents folder, after digging around in there, i was able to take control of it. if somebody needs better directions, just reply to this thread and i'll give a step-by-step.

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Hi everyone!

I have done something stupid and I have no idea how to reverse it.
I have locked myself out of My Documents on Win XP by having an attempt at renaming My Documents - (which I found out is harder than it looks) from Jane & Peters Documents to something less close to home.
I entered Windows in Safe Mode by pressing F8 I think, then I attempted to alter what permissions the Jane and Peters Docs had, then I think I fiddled with the Admins setting, then I got a message that I was about to lock every user out of My Docs....but...I was a tad stupid and did it anyway.
I can't remember what I did or deleted as I was just mucking around without really knowing what I was doing...doh!
There are HEAPS of valuable work related stuff in there as well as the usual cataloge of family pics etc so I really want to get back into it.
Oh and I forgot that when I log in as Admin (well that's the only choice I have now...) I still can't see or access My Docs???

The error message is -
C/Documents and Settings/Peter&Jane/My Documents is not accessible
Access is denied

I really hope someone can the way I am not very proficent at this stuff...obviously.

Andy Capp

Answer:Locked out of My Documents!!! Help me!!

Try a system restore to before you change the settings.

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Hi everyone,

I'm running a XP Home Edition SP2 system with all possible upgrades.
Some time ago, i've had a system disc c: and "my documents" folder on an other drive, f: "My documents" folder was locked for other users, only me from my password locked profile, could get in.
A problem occurred and i had to format my system drive c:, but unfortunately i forgot to unlock "my documents" folder.
After reinstalling my system i could'nt get inside that folder! System shows it is empty, but when i check how many disc space is avaible it seems that all of the data is still in place. Also, after reinstall "my documents" drive letter changed from f: to e:

How can i unlock that folder and get back my data?

Answer:"my Documents" Locked. I Cant Get In!

What did you use to password lock the profile?

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I was running Windows XP Pro until recently when the motherboard failed.
The cheapest solution was to buy a new computer which naturally came with Vista (Home Basic).
The new computer has a WDC Sata HDD and so had the old one. I plugged the old HDD into the new computer as a second drive and was able to copy some data files to the new computer, the problem is with everything in My Documents on the old drive. I've gained ownership of the My Docs folder but can't get ownership of the files in it. I had a password protected user account in XP with My Documents private. Is there any hope of getting at my files?
Any help would be much appreciated.


Answer:Locked out of My Documents

Is there any hope of getting at my files?Click to expand...

Yes. There are several methods, the easiest of which would be to create a 'live CD" of some type. A live CD is basically a full operating system that runs entirely from the CD, thereby allowing you to circumnavigate passwords because you aren't using the hard drives and any profiles or security set up on those drives is inactive (most of the time). I have successfully copied password protected files using the UBCD4Win (Ultimate Boot CD for Windows), however the newer versions tend to adhere to protection with passworded files, preventing copying them from one drive to another (this has happened to me with v3.2), so you may have to use an older version (v3.12 or older) if you can find one for download. I did a quick search and couldn't find any previous releases for download anywhere except on torrent sites. But I did a quick search, so if you're determined, you should be able to find an older one if the new release doesn't work. You can also use Knoppix (a Linux OS that runs from the CD); it's free and can be downloaded here. You can also try using the [email protected] which has a free demo version with most of the features active. It should allow you to explore the D: drive (or whatever the old XP drive letter is) and copy the needed files to a folder on C:. You can download the free demo ISO image from this link.
Good luck! I hope this helps, and welcome to Major Geeks! :wave

[d... Read more

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Question: Documents locked

Hi I have recently changed new parts in my computer but stupid little me i did not back up "My Documents". I changed the parts and had to create a new windows on another partition on another harddrive, the reason why i wanted to do this is to copy back the stuff i had on my documents on my old windows but for some reason when i try to access the folder it gives me a denial of access message. Is there anyway i can get my old documents back?


Answer:Documents locked

You can download Unlocker from here

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All of my documents are locked and I cannot create a new one. I have tried copy + pasting my documents but that's not working either. I have not entered my product key yet...but I don't think that's why.....HELP!

Answer:Why are my documents locked?

"All of my documents are locked and I cannot create a new one." What exactly does that mean? What happens when you open Word? Can you type in the document? What about when you try and open and existing word document? Do you get any errors? Did this ever work properly on this computer? If so, what happened prior to the problem starting?Why haven't you entered the License key?More information would be helpful.LIR

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"I'll try to explain... My windows crashed and then my father installed another windows, thedocument that i had before on those windows are still on my computer but i cant open them with this version it says: ACCES DENIED... they still take room on my hard disk so they have to be still there...canu help me!? i would like my pictures back ! soory for my bad english thank u for ur help   andif u could send me answer on [e-mail removed]....thank u again it would mean a world to me ))

Answer:problem with locked documents....

We don't do email.Login as the administrator, the easiest way to do that is to start up in safe mode.Then follow this guide.

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Right, I started a new word document this morning (WORD 2003), which worked fine and I printed out the letter I had written. Since then however if I go into previous documents, everytime I go to write anything it says "This modification is not allowed because the document is locked" Even if I go and start a new document it won't let me do anything!

Why's that then??


Answer:All my word documents are locked!!

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I've recently installed winXP on my new sata hard drive and everything is going swimmingly. Today I added the hard drive from my old computer to copy some files over before formatting it. The drive installed fine and the system booted just as it should. Once I got in to windows I could access the second drive just as I should be able to, all apart from the user profile folder in my documents. By this I mean when you look in the documents and settings folder and you have folders called Administrator, All Users and Application Data, then you have one for each user profile on the system, and it's that user profile folder it won't let me access. When I try and open it it just says access denied.

Please help me get in there as it's full of loads of work and music I need, plus a few pictures of ex girlfriends in their underwear.


Answer:[SOLVED] My Documents is locked - please help

Sorry I'm running XP sp2 all up to date.

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Hi, i am writing on behalf of my mother, she has a laptop, and she is unable to edit her work, or work she has been sent and hse is unable to make her own Word document.It says at the bottom of the word screen, Modification is not allowed because the document is locked. But like i said she cant create her own Word document either... Can anyone help? any help would be greatly appriciated. (word 2003, win XP SP2)

Answer:Word Documents are locked help!

click here

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Hey, I was just doing some cleanup, and I tried opening documents and settings. It has a little lock next to the icon, and wont open. Acsess is denied, even though I am administrator with UAC off. I just want to get in, and delete some stuff.

Answer:Documents and settings locked

Documents and Settings?

You must have gone the upgrade route I take it?

Try download SurF File Manager. It will get you into most locked folders.

BTW, it's not your average Windows explorer replacement.

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i recently brought a caddy for my old hard disk, so i could use it as additional storage. i have the disk running and everything, but when i go to documents and settings, to make sure there are no docs i still want before i format the drive i want to check the old accounts. I can see the different users that were on it, but for the one i used to use it says BTA1 docments and setting not accesbile. I assume this is because on the old computer i made my xp account private. is there a way of getting into this account/folder now, or will i jsut have to dump it?

Answer:locked out of old documents file in xp

You need to take ownership of the files click here

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Hey Folks,

A few days ago I picked up a particularly nasty trojan that began running ads in my desktop background - Just audio, but still annoying. I tried removing it using Malwarebytes and Spybot. Oddly enough, since then, I've had further problems. One is the browser redirects randomly to spam sites but the bigger one is I cannot access my documents (music, video etc...) or certain folders in c:\.

For example, I have a folder on the c:\ drive called work. When I click on work, it comes up as totally empty - no files. When I right click it, however, I find there are 193 files at 3 gb. My document folders have also disappeared. When I go to windows / user I find by right clicking that there are hundreds of files at 40 or so gb but I cannot find any of them by searching or exploring. I have made sure all folders are on general view (ie: not just music / video etc) but this does nothing. I now just want to back up my files and blitz the PC with a full reinstall.

Can anyone help me ? I should also note I removed IE by turning off windows features as the trojan kept attacking IE scripts. Not sure if this matters but I'd be grateful if anyone could help me...

Answer:Files and documents locked ?

The trouble is, you can remove some malware, but that does not automatically repair the damage it does. If it has changed system files and stuff like that, then your only sensible option is to reinstall Windows.

Also, it can be extremely difficult to find and remove some malware.

If you run a backup, then make sure to check that for malware, as well as all drives and partitions.

Unless there is some reason why you absolutely have to troubleshoot this damaged system, then I would go for a new install.

Regards....Mike Connor

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I had the trial version of Microsoft Office 2003 and used Word for many documents. Now that my trial has run out I cannot edit any of the documents I created with Word. It says " This modification is not allowed because the document is locked." I know I did not lock them. Also I tried to copy and paste but that is locked too. So is it possible to edit these documents if I choose not to activate Word? Thank you!

Answer:Word Documents Locked

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Hello everybody, I am running a dual boot of Windows XP and Windows Vista. So for some reason, when I went into Vista, I accidentally took control of the Windows XP My Documents, and now cannot access it when im in Windows XP. I do not know what to do to allow Windows XP permission back to My Documents :( help is needed, thanks :)

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I have Windows 7. Using Windows Explore, under my C drive, 'Documents and Settings' and '$Recycle.Bin' have lock symbols on top of their icons. Under my name several folders have blue arrows pointing up and to the right on top of the file icons, such as Application Data, Cookies, Local Settings, My Documents and a few other folders. When clicking all these folders except the recycle bin an error message says 'Location is not available, <folder> is not accessible, Access is denied'. I am the only user of the computer. I have always saved my data to my D drive and this data is available. I am not allowed to adjust 'sharing' or 'permissions' on these folders. I was not allowed to run the SysInfo utility. My user account is set to administrator but it doesn't seem to be working that way.

What's going on here?

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One day, I went to my employment documents to find ALL of them where locked by Word 7. I have been able to open them in Works but I rather use Word (favorite). If not, will have to use Works. Any suggestions?


Answer:Solved: Word 7 Documents Locked

It could be because you have not activated your Microsoft Office software.

Or because you have an expired trial version of Office (which Word is part of).
Trial versions of Office come pre-installed when the PC is new. It's not built-in to Windows, so you only get a trial version of it.
When the trial period expires, editing or creating new Office documents with it is blocked.
What happens if you start Word and click on Help >> Activate Product?

If you are already activated, a dialog box saying so
will appear. If you are not activated, the Activation Wizard will
start. If you have an expired trial version, a dialog box will prompt
you to enter a valid product key or purchase a key online."

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Hi, I have a friend with a problem. She has a newer version of Windows Vista than I do and everything looks very different. She thinks it is 2007, but isn't sure.

The problem is that her saved word documents lock and she can't edit them or do anything to them. The menu bar is still accessible, but the help section was no help. We tried right clicking on the document but that didn't work either. This is sort of a big problem because she obviously has lots of homework assignments that she now can't get to, email to herself, or do anything with.

Any help would be appreciated

Answer:Saved Word Documents Locked

??Is this of any help? Right-click the folder that you want to take ownership of, and then clickProperties.2. Click the Security tab, click Advanced, and then click the Owner tab.3. Click Edit. Administrator permission required If you are prompted for anadministrator password or confirmation, type the password or provideconfirmation.4. Click the name of the person you want to give ownership to.5. If you want that person to be the owner of files and subfolders in thisfolder, select the Replace owner on subcontainers and objects check box.6. Click OK

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Hi...I have Vista. Okay, poor me. I had my operating system reinstalled by a technician after a bad virus attack. I had the opportunity to type in my laptop's code (bottom of the computer) after about 19 usages of going into my word documents. I made a big mistake and did not and I cannot access documents other than to read. This has been a long on going issue. Hence my appearance here. I have tried using the identified manuf. code that was requested at the bottom of the laptop and I still am locked out to access. I need access to documents to revise and update them. What do I Microsoft? And what number...obviously there is a lock please someone HELP. Is there something I can do to solve this without going to Microsoft? Computer is Gateway.

Thanks, proofergal


Answer:Locked out; No access to revise documents

Closing dup. Please do not start multiple threads on the same topic.

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Please help me figure out something.  My Motheris running vista 32 bit on a HP m7760 machine, Intel core 2 [email protected] 213ghz, 2 gb.
I am visiting and she asked me to look at her computer.  I ran ad aware, spybot, malware bytes, spybot, and avg antivirus and a rootkit problems come up....however, there are so many locked files that come up that a av scan is completed very many in fact that I feel there is a documents etc...
Should these file be locked from av scan?  i don't know the next step in which to procede.....
Will you help me?

Answer:Locked Files with avg scan- pictures documents etc

"Object is locked skipped", "Error Opening - (File locked)", "Not tested", "Access Denied", "Some files could not be scanned", "Password Protected" or "Encrypted" notations in an anti-virus/anti-malware scan are not uncommon. Some files and services are locked by the operating system or running programs during use for protection, so scanners cannot access them. Other legitimate files, especially those used by security programs, may be obfuscated, encrypted or password protected in order to conceal itself so they do not allow access as a protective measure. When the scanner finds such an object, it makes a note and then just skips to the next one. That explains why it may show with such notations but no action taken in certain anti-virus or anti-malware log scan reports. These are normal when using many security scanning programs so there is seldom a need for concern.NOD32 FAQ: files with "error opening - (File locked) %5B4%5D" what does this mean?BullGuard: What are skipped files? Should I be worried?AVG FAQ 2677: Information in a test result - Locked file, Run-time packedAVG FAQ 2440: Found: Contains password protected files

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Using Outlook 2003, Part of MS Office Professional Edition 2003, which has the capability of having multiple, separate & complete email addresses, each functioning in their own profile.

E.g. I open Outlook and it gives me a drop-down box to choose which email I want to go to, say email1 or email2.

Email1 has 2 "Contacts" areas defined.
1st problem is how to combine and synch these two. I don't want two.

Email2 as 1 "Contacts" area.
2nd problem is to combine the contacts from Email1 with Email2.

I thought these were *.pab files, but a search for *.pab comes up empty.
I do find multiple *.pst files

Any suggestions?


Answer:Help with Contacts Merge in Outlook 2003,Part of MS Office Professional Edition 2003

Oh, and I need tips on how to make SURE I've got the existing stuff backed up before I mess with anything. This isn't my computer I'm working on, and there are 4000 contacts involved.

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Although Office 2003 Pro was NOT supposed to work with Windows 10, it has been just fine until Windows 10 Creators Update.
Now when I go to save a new document in Word 2003 in a different subdirectory from the default one, the dropdown freezes, and Word crashes with a message "Microsoft Office Word has stopped working". The document is rescued, but still can't be saved elsewhere.
I have tried almost EVERY one of the compatibility modes (win 8, 7, xp, 95, etc.) with essentially the same results.
I also cannot open .docx any more when I could previously in Win10 mode and I think compatibility mode too.
Can't open some spreadsheets in Excel, but using a compatibility mode seems to work. Could open a newer .ppt, but it crashed soon after. Compatibility mode seemed to work at least for that one ppt.
HELP... any ideas? I don't want to upgrade (I love the old interface), but feel I am going to be forced to get Open Office or similar.
Thanks in advance,

Answer:With Win10 Creators Update, Office 2003/Word 2003 Crashes

Have you tried uninstalling it and the reinstall it.

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Customer has multiple liences for his workstations on his network.

Now thank to some great act of stoopidy at his end, mix up the CD Key as there are at least 2 work station (possibly more with that are using the same CD Keys).

Now the same act of Stoodity as activated the softwareware on Multiple times.

Now I have found Magical Jelly Bean Keyfinder v1.5B3 , this will help me find out what all the cd keys up to WINDOWS XP. How ever the MS 2003 Range is not included in this.

Does any one have any ideas on :-
* Finding CD Key for OFFICE PRO 2003 and FRONTPAGE 2003? (Definately)

* Changing CD Key for OFFICE PRO 2003 and FRONTPAGE 2003? How ever if all else fails, I can un-install and re-install.

* Unactivating MS OFFICE PRO 2003 and FRONTPAGE 2003 so that MS reconises it? (Optional)

Answer:Finding CD Keys and Unactivating Office 2003 and Front Page 2003

Is uninstalling and reinstalling with the proper key an option?


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I went from 8.1 to 10. My 2003 office files were converted to a format that I can no longer access with office 2003. Any suggestions?

Answer:Windows 10 converted my office 2003 files. Now I cant access them with 2003. Any suggestions?

Offive versions older than 2007 need this compatibility pack:
Also see my post here:
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central.

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I was successful in installing Office 2003, activating it, and updating in Windows 7, but every time I open any one of the Office apps I have to click accept on the EULA box.  Is there any workaround to make the box go away permanently?

Answer:Office 2003 installs but EULA box appears every time I open an Office application

right-click on a shortcut to one of the apps, and select "Run as Administrator".After you do this once, you won't have to do it again.

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Many users who have upgraded from Microsoft Office 2003 to Office 2007 may find Office 2007 a bit difficult because of the new toolbar and arrangement of buttons. So, there is a free add-on for Office 2007 called UBitMenu which will add the menu bar and toolbar of Office 2003 in Office 2007 under a ribbon named as Menu. Download Link More Info Homepage

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Good Day,

I've often used the Files and Transfer Wizard to move files in the Windows XP environment, including those for people moving from Office 2003 to 2007, however, I've just been asked to move a person from a computer that would result in them moving backwards from Office 2007 to Office 2003; is this possible? What concerns should be considered? Obviously if they have a number of documents saved in the 2007 it could be problematic, though could the compatibility pack offered by Microsoft offset that concern? Thoughts? Thanks.


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For those still using Legacy Office (97-2003) on Windows 7, any time you try to activate the animated Office Assistant, you receive a message that "The Office Assistant Requires Microsoft Agent 2.0 or better. The product is available in the Office System Pack." Read the following before installing:

1.) MS removed the MS Agent, which controls the Office Assistant on Windows 7 and above. The Hot Fix below, is contained in a zip file which restores the Office Assistant functionality to legacy Office users on Windows 7. The following link below will show you how to download the instructions to get the Hot Fix back. Note, if you are running Windows XP or below, you already have this installed and need not run it. See the separate Help documentation in MS Office, if your Office Assistant fails to appear in Windows XP or below.

2.) Furthermore, this fix is for Windows 7 only! Not Windows 8, Windows 8.1, or the Windows 10 Preview. You also will need to make sure you know the correct version of Windows 7 on your computer For example 32 or 64 bit. MS should sense the version of Windows 7 you are running, when they email you the instructions for downloading the Hotfix.

3.) The instructions say that this Fix only restores Merlin the Wizard, but it gave me "Clippy" which is the default Office 97-2003 animation.

4.) I was not able to get the Zip file to extract in the C directory or able to find the default file location the first time. But by clicking "Browse&... Read more

Answer:Solved: Solution for Loss of MS Office Assistant in Windows 7 (MS Office 97-2003)

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Dear Forum BleepingComputer:
My computer has starter acting weird and I am not able to open some files or folder on my windows 8 computer.  I am now on safe mode, but unable to proceed as what to do, I am attaching a Hijackthis log.
Now I cannot access basic folders like:
c:/documents and settings
c:/users / owner / *.* almost all folders here are locked
All of the above folders have changed their icon to show that they are now shortcuts and I have tried to change permissions as the admin, but it still locks me out somehow?
I have a log from HiJackthis and DDS, but I dont think it provides much info......Can anyone out there help?
Maria Ram

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I downloaded a password protection program called Folder Access. It was causing lots of issues so I decided to uninstall it. But when I did, since I had “My Documents” folder password protected, the whole folder was locked for some reason. Now, the "My documents" folder has a control panel icon on it and displays the control panel when I attempt to open it. The folder properties under the control panel icon still show that the folder size is 20GB and has about 500 folders and 5000 files (which is about right for my documents), but it is just an ordinary "folder" and not a "File folder". Also, the folder has "21ec2020-3aea-1069-a2dd-08002b30309d" next to it (I believe this is the GUID for the control panel). So all my data is still there but somehow is hidden under a second control panel link. The system created another “My Documents” which is pretty much empty. Can someone please help me make this folder accessible to me again or give me any ideas to change registries or find the lost files?

Answer:My Documents folder locked/hidden under Control Panel

Personally, I would try reinstalling the program Folder Access and using the original password used to password protect the My Documents folder to unencrypt the folder.

After that I would uninstall the program.

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Hi I have a small problem,I have a 10 mbps Ethernet home network with 3 computers on it 2 Windows XP and 1 Windows 98. I can get into the windows folder on the Windows 98 though the XP's but not vise versa.Both the XP's are Windows XP Home Edition The other is Windows 98 Se.Any clue as to how I can get in to those folders on the Windows XP from the Windows 98?

Answer:Windows, ProgramFiles, and Documents an Settings locked on network

If the XP machine is running on the NTFS file system Win98 cannot see it...To check this right click the partition / drive with XP and select properties in Disk Management.

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I just did a non-destructive restore on my system, and I am trying to retrieve the files from the 'my old disk structure' folder. But, the 'my documents' folder is set to private, and now I can't access the folder. I was wondering if there is any way I can get around this, or can I basically kiss those files goodbye?

Answer:Solved: I restored my system, but am locked out of 'my documents' folder


If you follow this link it will tell you how to get access again.

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My PC OS is Windows 7 Pro and I am using Office 2003
I want to install Office 2010 on it.
I don't want two Office programs but I do want to keep My Doc's etc in the new Office 2010.
What is the procedure? 

Answer:Installing Office 2010 on a PC that is running Windows 7 and Office 2003

Hi fred93 The documents you created with Office programs aren't related to it. You can simply uninstall Microsoft Office 2003, and install Office 2010 and you'll be able to use them again. Simple as that.

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I am running Office 2003 on Windows 7. My PC is only 6 months old and everything has been running like butter. All of a sudden Office files open slowly when double-clicked from their respective locations (they would normally blink up). If I open Word or Excel and then open the files from there, they open quick. Outlook on the other hand, is just slow to load up...which it wasn't before.

I did a ton of research online and couldn't get a clear fix. My thoughts are:
Anti Virus? (I'm using AVG Free)
Ad-Aware Free? (Ad-Watch live is on...however it was on before)
Windows update or office update?

But obviously I'm here to get your thoughts. It's a pain in the ass when I bought a new PC so it could perform quick, and now spreadsheets and email take 20 seconds or more to open.


Answer:Office files open slowly (Office 2003 / Windows 7)

I just wanted to add that when I disconnect the PC from the internet, the problem seems to go away?

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I have an Excel file which has some moving objects as well as some drop down menus. I recently installed MS Office 2007 after erasing 2003. The Excel tables now are disabled, the file now looks like a picture, only the fields outside of the content are really clickable.I have tried to enable all macros, downloaded the MS compatibility pack, still same issue. Any suggestions/ideas? The file works in 2013 and 2016.I can share the file upon request ...

Answer:Office 2003 Excel file will not open with Office 2007

Thank you for your suggestions, here an update: I got the file working - how, no idea. I re-opened the original attachment, deleted the one I had on my PC and voila, it works.

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I am new to the site so please forgive any posts I put in the wrong place until I get used to things.

I have just purchased my first laptop and have loaded Microsoft Office 2003 onto it. it is the L300 series.
My problem is that , although I have only loaded Word and Powerpoint sections of the Word suite, it looks like I am out of memory to install the various office assisstants in Word.

When I try to install any other assistants rather than the paper clip, I get a little box that says' you do not have enough memory to install any other assistants'

The laptop details are
Intel celeron t1600
3gb Ram
160GB hard Drive
Wndows Vista Home Premium

Any ideas greatfully received as I am a bit confused as to why I cannot install the other assistants.
I have very little on the laptop at present.

Answer:Satellite L300 - Can't install various office assistans for Office 2003

I googled and found this solution;

1 ) Download the MSAgent technology

2)Download the MSAgent2.exe file from
Run the download, accepting the UAC prompt (the security prompt) and select the option "This program installed correctly"

3) Start the console (command prompt) (type in RUN cmd)

4) type the following commands into the prompt
+copy c:\windows\msagent\agentdpv.dll c:\windows\system32+
+regsvr32 c:\windows\msagent\agentdpv.dll+

I found this advice here:

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Hello,  I recently "Upgraded" my Office 2000 to Office 2003 and now my prior documents will not print?  Searching/asking for assistance on how to rectify!!

Answer:Printing problem after upgrading Office 2000 to Office 2003

I'd start by updating the printer driver, or reinstalling for printer.Dave

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Having upgraded my desktop PC to Office 2010, I need to import three seperate letter template files for use in Word. These were lost during the upgrade but are on my laptop, which still runs Office 2003, as .dot type files and I also have them copied to a memory stick. However, I am at a loss as to how and where to save them into the new programme on my desktop PC. If it makes a difference, I should add that I do not use Libraries and have disabled them.
Can anyone advise please?

Answer:Importing template files from Office 2003 to Office 2010

Problem solved - with a bit of advice from a friend! Unsurprisingly, it's very simple.

- Open the document in Word
- Click "Save As"
- Scroll to top of folder list and, under "Microsoft Word", click "Templates"
- Name the template and select "Word Template" in the "Save As Type" list
- Save it

I still don't know where they are saved to but I can now call them up and use them.


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Does anyone know if I can easily upgrade my Office 2003 Student version to Office Basic or Standard upgrade versions2007?

Answer:Upgrade Office 2003 Student to Office Basic 2007

Yes, the 2007 Home and Student version of Office 2007 will do it. There's no upgrade for it, just the CD with Word, Excel, Power Point and One Note, stick it in and follow the install instructions. However, if you're going to be using Office 2007 and transferring files between versions i.e. Office 2007 at home and Office 2003 somewhere else, it's worth knowing that Office 2007 uses a new file format that isn't recognised by earlier versions of Office. For Word its .docx, for Excel its .xlsx, and Powerpoint .pptx.You can download software for earlier versions to read the new format, or alternatively, anything you may transfer can be saved in the old format. Thought I'd point it out as you mention a student version of Office 2003, and not all institutions will be using Office 2007 yet.

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I did an upgrade installation from Office 2003 PRO to Office 2010 PRO. I had several issues with Access denied on C:\Config.msi. I usually select retry and all is well. I think I may have missed one of the retries before I did the system restart.
Now I get an error 2203 whenever I reboot, and the Office 2003 installer keeps popping up anytime I try to do anything.
I tried uninstalling Office 2003 and was told that I had a corrupted install. I tried re-installing it and it seems to just hang.
I also tried to uninstall and repair Office 2010.

I'm at a loss at this point.


Answer:Problems after Upgrade Installation from Office 2003 to Office 2010

Do a restore point to before you installed office 2010. then uninstall the office 2003 and do not upgrade.

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I had to restore a PC running XP Pro SP2 from the recovery partition. Having done so I had to re-register the Office suite installed on it (Office 2003 Basic Edition).
I had to register the software via the telephone as I do not have the original Cds.
This went fine.

Problem is, every time I open any office app I get a dialog box saying I must accept the licence agreement - If I decline the app will quit. I have accepted in every app and rebooted the PC. But still it appears

Any clues anyone?

Answer:Office 2003 askes for licence acceptance everytime an office app is used

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Current Office Pro 2003 user. Saved .pst files and used registered MS disc to load Office 2007 SB. Sucess except for Outlook with message "The operation failed due to an installation problem. Reinstall Outlook and try again. If problem persists, please reinstall".
Tried all disc options of reinstall, repair, add, etc. to no avail. (Outlook is displayed on Add/Delete with red cross!) Aware MS Technet states "Office Outlook 2007 cannot coexist with previous version of Outlook on the same computer". Removed outlook.exe (2003) but still no advance. Cannot see how to remove Outlook 2003 in totality.
Reason for buying Office 2007 was to try and avoid frequent crashes of Outlook 2003.

Before I delete Office Pro 2003 and try a virgin installation, of Office 2007 SB, your advice, please, Bellini.

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So this is odd. I have a user who is using office 2003, when she forwards an email to anyone using office 2007 the body of her forward is lost. However, if the email is opened via office 2003, webmail, or via a Smartphone the forwards are there. I’ve reinstalled office on computer A (the one with office 2003) but this didn’t remedy the situation. Any ideas?

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Hey All,

Here is my issue. The Company we consult for has not transitioned all of the way to Office 2007. We have a number of machines that still have Office 2003. Compatibility Pack works on almost all issues.

Current issue is one of our users received a PowerPoint 2003 that has embedded PowerPoint 2007 files. When the user opens the PowerPoint 2007 file Office 2003 shuts down. He has to download the 2007 file to his desktop.

From what I can see this is because the file conversion process shuts down Office 2003 before attempting to open the PowerPoint 2007 file.

Another issue that may be complicating the error is we had to run a Fixit patch from Microsoft that was causing Excel, Word and PowerPoint to be scanned which caused long opening times. I don't remember the KB article for that one at the moment but will find it if I need to.

Thanks for any help in advance.

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Many friends complaint the ribbon of office 2007 too hard to use, I almost recommend them Classic Menu for Office 2007, for this deserves your try. Not only brings back the classic view, but also remain the new office menus and the ribbon.
If you are experience the same problem, except this office add-in, do you have any way?

Answer:Office 2007 switch office 2003 classic view

Hi Julie,
Welcome to the forum,
What I can't make out from post. Is this a question or are you informing?
It's the way you phrase your request that does not really reflect what you want or need.

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Can anyone tell me how to re-install Microsoft Office? I've just had to do a complete re-install of Windows XP Media Center 2005 Edition (as a parallel, repair function was not working on the original version) after a blue screen error nightmare followed by issues with the keyboard and mouse not being recognized. Those issues are now resolved and I was able to keep my data. I see everything in the system has been restored except Microsoft Office 2007. I can see the files but cannot access the actual program. My word and excel files are there but I cannot open them without the program. I do have the Application and Drivers & Utilities CD's (DELL Dimension E520). Any advice would be appreciated.


Answer:[SOLVED] Need to re-install MS Office 2007 in Windows XP - (actually Office 2003)

You need the Office 2007 installation cd . . If it came with the PC, Dell should have included it in the package of cd's with the system

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I plan to update Office Pro 2003 to Office 2013 with Outlook. I need some Advice on how to move all of my Outlook info in 2003 to Outlook 2013.
Thank you, Richard

Answer:Update from Office 2003 to Office 2013 saving Outlook

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RibbonCustomize Starter Edition is a free add-in for Microsoft Word 2007, Excel 2007, PowerPoint 2007 that allows to reproduce classic user interface typical in Office 2003: - RibbonCustomizer? Starter Edition
An official guide about main features of this free version can be found here: Classic Office 2003 menu with RibbonCustomize Starter Edition
It should work on Win7, with same suggestions for Vista.

Answer:Customize your classic Office 2003 menu on Office 2007

Interesting and useful for MS Office users
Thank you

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Hello all,
i am in desperate need of your help , Actually i was using XP with office 2003 and was using outlook express as my E-Mail. i use to create word file and there was icon that i use to just send E-Mail ( it went through outlook express). now i have windows 7 and it dosent have out look express i have to use office outlook. now when i create word file and send it it says there is an error. i just want my old world files to go into out box of Microsoft office outllook. please remember i use old files. the new file are going through but the old one dosent go. Please help.
Thank u in Advance

Answer:Help with Office 2003, Office 2007, Outlook Express, Windows 7

Outlook Express is not available in Windows 7. Try and use Windows Live Mail instead. It works with most e‑mail accounts, and you can import your e‑mail, contacts, and calendar from Outlook Express into Windows Live Mail. Windows Live Mail puts all of your e‑mail in one place.

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I installed office 2007 ultimate alongside office 2003 professional. Microsoft outlook and publisher was removed from my office 2003 prior to office 2007 installation. I also opted not to install microsoft outlook 2007.

It seems that each time I load word 2007 or 2003 after previously opening the other version (ie. load 2003 followed by 2007 OR load 2007 followed by 2003), a window would opened up indicating that either the configuration or installation process is taking place, hence delaying the startup. However, once the program has started, it would run without problem. I do not intend to unistall my 2003. There was no problem loading excel 2003/2007, powerpoint 2003/2007 and access 2003/2007.

I am running on Windows XP SP2 that is regularly updated. Thank you

Answer:instaling issue Office 2007 alongside office 2003

Try deselecting Word as your Outlook Email editor. I suspect that will be the issue, as it reconfigures Outlook 2003 each time to the changed Word version?

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Hi all

I am using Windows XP and office 2003. I am using Microsoft Office Picture Manager to view tif files.


1. I open a tif file.
2. I make an annotation change eg: Use the hightlighting tool to hightlight some text. Fine, no problem!
3. I save the document.
4. I close the document and try reopening it:

I get this error:

"The file selected is not a valid Microsoft Document Imaging file"

I recreated my Windows XP profile and this resolved the problem

That was two weeks the problem is back!

Any ideas?


Answer:Problems with Microsoft office document imaging in Office 2003

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Can I (in addition) to an already installed Office 2003 install the Office 2007 version as well?

Or do they interfere each other?


Answer:Can Office 2003 and Office 2007 co-exist on a Win7 system?

Hi pstein,

I have had both versions installed on my Windows 7 machine without any conflicts.

This is not to say that it could happen, however mine was fine.


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As my old Office has more stuff on it than Home and Student, should I uninstall the old programme before installing the nwq 2010 Home and Student version or can I retain the benefit of Outlook,Access and Publisher from the old versions if I install Home and Student without uninstalling the old version?

Answer:Changing from MS Office 2003 pro to MS Office Home and Student 2010

You can run both on the same PC with no problems. Just put the shortcuts you want from each programme on the desktop.

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Hey guys, my wife is taking a course that requires her to install Office 2010. The issue is that she wants to preserve her current setup which includes Office 2003 and 2007 existing side-by-side on her Windows 7 (64-bit Home Edition) notebook.
The 2003/2007 setup is not one that she really wants to mess with (i.e., she has no interest whatsoever in uninstalling the two Office suites that she currently has), so ideally she would like to have Office 2010 installed temporarily (for the duration of her course) on the machine without interfering with the current setup.
What is the most painless way of doing this that does not involve shelling out for a second computer?

Answer:Installing Office 2010 on a machine with Office 2003/2007

Hi, welcome to the forum,
I had a similar situation here but in the end I opted out.

I removed both Office 2003 and 2007 and installed 2010, I then used virtual XP and installed 2003 there, 2007 and 2010 are too similar and the dll's will 'bite' along the way.

Even my 2003 and 2007 gave me issues after some time.

Have you checekd what the Microsoft Support site says?

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I have automatic Windows Update on each day but it will not update for OutLook 2003 and Office 2003 including Security Updates. Help?

Jerry Ryan
Gulf Breeze, Florida

Answer:Failing to Update for Office 2003 & OutLook 2003

Jerry: Go to Start>Windows Update. At the site you will see Update to Microsoft Update. if you have not already done this, do it now.
If you update to Microsoft Update, then both your Office product updates and other updates will be listed when you click Custom updates.
It's a good idea to do this periodicaly, even if you have Automatic Updates checked, because there may be hardware drivers on your system that need updated. Automatic updates will give you both Office and Critical updates for your computer, but not Hardware updated.s.

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I have a user that has Office 2003 Basic and I need to add PowerPoint 2003. Can I use the Upgrade version of PowerPoint 2003 or do I need to buy the "full" version of PowerPoint 2003? We are running Windows XP, SP3.

Answer:Adding PowerPoint 2003 to Office 2003 Basic

If you just need a PowerPoint viewer, Microsoft has one available for free hereI would think that the upgrade would look for an existing version, not find one, and therefore not installThis artice should help

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I have been using Office 2003 with the serial number from the group licence purchased by my company.

Outlook and Word now tell me every day (!) that my copy is illegal. I have obtained an original CD from my company with it's own serial number.

I would like to install it 'on top of ' the installed version to legalise it. I have backed up the .pst & relevant files on another hard disk.

Can I simply install on top without losing data in my current installation, or do I have to uninstall & reinstall?

Thanks in advance,


Answer:Installing Office 2003 'on top of' Office 2003

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I was downloading a program and it said it was scanned be some virus company. I scanned it with Avast and it was clean. When I opened it my Avast and super anti spyware went off like crazy. I started to delete what they were finding until I got the message from windows that critical error occurred and is shutting down. After reboot It almost was done booting up when the same message came up. the more I tried the less it would boot up until finally it would just come up with that screen. I put in another hard drive and got this operating system up and scanned the other hard drive via USB and Avast and Super Anti spyware found virus' and Trojan's I deleted them still nothing I have installed Malwarebytes and am scanning with that now I paused it and used the unlocker too and could see all my files are still there but when not in that mode f i try to open my docs it says access denied I am trying to retrieve some pictures and some programs. The Trojan that stands out is "unidentified Trojan cOO installer" any ideas would be greatly appreciated.

Answer:virus locked me out off my documents and operating system wont boot

"Keygen" Warez??Hmmm - not something for Computer Hope if that is the case!

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Hello Guys,

It might be a not the best question but i was wondering is the Office fonts of 2003 the same/compatible as the 2007???

Many Thanks,

Answer:Office 2003 fonts compatible with Office 2007 ???

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I've an almost new machine that I've installed Office 2007 Home & Student. On my previous machine I had Office 2000 premium installed. Since Home & Student is just Excel and Word I was wondering if I can install Access and Outlook from my old Office 2000 CDs to compliment my Home&Student? I rarely use access and would use outlook only for the calendar so this is low priority for me and I don't want to chance screwing up my Office 2007 for something I'd only use a few times a year unless I've some assurances that it would work. Does anyone have experience doing this or something similar?

Answer:Office 2007 & Office 2003 curiosity question

Haven't tried it with 2000, but I know it works with 2003.

Courtney sends....

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I have 2 different Windows 7 systems that have this problem. When I install Office 2007 using the "Upgrade" option it does not remove Office 2003 and leaves the system in a confused state, especially in regards to Outlook. When I initially start Outlook it will say it is configuring Outlook 2007, but subsequent screens indicate an Outlook 2003 utility is being used.

With great pain I can manually set the default email client and do other pieces of the configuration and get Outlook 2007 running, but as soon as I reboot the system, it reverts to a confused state. I have tried all four methods Microsoft prescribes in KB2639197 to remove Office 2003. I have also used 3rd party uninstallers?specifically Revo and CCleaner. It still comes back after a reboot. I have removed BOTH Office 2007 and Office 2003 and I can reboot any number of times and it stays uninstalled, but as soon as I insert the Office 2007 install disc it ONLY gives me the upgrade option and returns to this state where both 2003 and 2007 products appear installed in a confused state.

Answer:Office 2007 Upgrade - Office 2003 Remains and won't go away

You could do a System Restore, if the restore point is there from when Office 2k3 was installed. You can also try Microsoft's Fix It tool at but you need the original install disc and the key for Office 2003. Or the Office Removal Wizard

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I have installed Office 2007 on a new machine but need to change from Outlook data from Office 2003; that will include email, calendar and contacts.How best to do this? Simply copy the PST file? Any pointers gratefully accepted.Cheers, Dio

Answer:Move from Office 2003 to Office 2007 (Outlook)

Well, I just copied the 2003 PST file and pasted it into the Outlook 2007 folder to replace the one that was there and everything seems fine.Thanks to all who looked.Cheers, Dio

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On my laptop I was running MS Office 2003 Professional. I decided to upgrade to MS Office 2007 Professional. I thought my CD and key were legitimate. After installing, I found I couldn't activate the software. The new installation apparently wiped out the MS Office 2003.

Is there anyway for me to return to my MS Office 2003? I'm using a Dell and tried to return to a previous setpoint, but that didn't work, something about a patch missing.

Any ideas?

Answer:Installation of MS Office 2007 Wiped Out MS Office 2003

joanstev said:

On my laptop I was running MS Office 2003 Professional. I decided to upgrade to MS Office 2007 Professional. I thought my CD and key were legitimate. After installing, I found I couldn't activate the software. The new installation apparently wiped out the MS Office 2003.

Is there anyway for me to return to my MS Office 2003? I'm using a Dell and tried to return to a previous setpoint, but that didn't work, something about a patch missing.

Any ideas?Click to expand...

Where did you get the 2007 Office from?

Do you not have the 2003 Office CD to reinstall it?

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I currently have Office 2003 Student full version installed on my computer. I have received Office Professional Plus 2007 Student media version. Do I need to uninstall Version 2003 prior to installing 2007 or will installation of version 2007 automatically uninstall version 2003. Does all the information in my .pst file convert as necessary for use in Outlook 2007. There are two discs, one called "Microsoft Office Professional Plus 2007" and the other one called "Microsoft Office Professional Plus 2007 (Microsoft Office Communicator 2007". I'm guessing that the disk with the shorter title "Microsoft Office Professional Plus 2007" would be the correct one to install. What is the second disk with Communicator? My system is Windows XP SP2, AMD Athlon 64X2 Dual Core Processor, 3800+ 1.99 Ghz 2GB Ram.
Steve Rehmann

Answer:Solved: Installing Office 2007 over Office 2003??

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Is it possible to make Office 2003 works like Office 2000? I like some functions in Office 2003, e.g. Embed TrueType Fonts (I use some special fonts which not many people installed), format protection (the document will be looked the same on my machine as well as other people) and "docuement integrity protection" (other people can read it but not change it).However, GUI and the way of interaction with 2003 are not samething I want. Basically, it is too clever for me. I like the way of 2000 in which I can decide the structure of my docuement. Onc of most critical problem which prevent me to switch to 2003 completly is the copy and paste function in powerpoint 2003, I ask in here, but no solution yet click here.To restate my difficult, my slide in powerpoint does not follow standard structure which powerpoint 2003 forces on users. Each of my slides may have several objects, some Equations (generated by MS Equation editor or Mathtype) one or two graph from MS Visio. In PP 2000, I just Copy and Paste if I need to duplicate a object and modify it later. But I cannot do it with PP2003, the object do not copy properly (size changed) and the whole slide rearranged (possibly follow standard slide structure). I can do it use Paste Special and select correct object type to paste, but this could waste a lot of time if I do it regularly which I do.What I need is some kind of switch (setting change) to make Office 2003 either work as Ofiice 2000 way (such as classic view in Win EXplorer) a... Read more

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win xp sp2 32-bit

i have office 2003 installed. i want to install office 2007. what are the steps? should i remove office 2003 first? any safe links to downloading office 2007?

Answer:removing office 2003 and installing office 2007

The only safe (and allowed) link is from or a reseller.

Otherwise, they co-exist, you can install or uninstall them in any order.

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Hi all.
Is it possible to run MS Office 2003 and MS office 2007 on the same machine.
I teach I.T. and many of my students, as well as the school computer labs have office 2003. For this reason I need 2003 on my machine.
That said I also am seen as the computer guru by fellow collegues, so often find myself sorting out their computer problems or giving advice on how to merge tables in word or create mark shedules in excel. Many of them have 2007, which is very different. Thus running 2007 seems like a good idea.
So is it possible to have both versions running on the same machine?
At this point I am using windows XP - tablet edition.

Answer:Solved: Run Office 2003 and office 2007 on the same machine?

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Just wondering if some of you guys can list some of the problems you guys encountered working with Windows/Mac Office files.. Such as PPT, DOC, XLS etc

Im created a excel sheet with problems that users might encounter when opening files on a Mac office that was created on Windows Office..... Or vise versa..

Thanks guys!!

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I'm confused - I'm running Office 2003 as an upgarde from Office 2000 - I keep getting recommendations for upgrades to Office 2000 (e.g Service Packs) - difficult to know whether the upgrades are relevant.....Sheila B

Answer:Office 2003 and Office 2000 service packs

I have Office 2003 Standard (Word, Excel, Powerpoint and Outlook) - upgraded from Office XP (2002). However, I also have Frontpage 2002 and Publisher 2002. Office Update therefore offers me service packs and updates for Offixe XP. When it installs, it only updates the components for Frontpage and Publisher - I know because it asks for the relevant CDs.Maybe something similar applies to you?

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I've tried the 2007 beta and whilst I think its pretty good I cannot justify buying it when it's released. So I plan to go back to Office 2003.I've mostly saved any documents/spreadsheets in 2003 format but where I've forgotton do i just download a viewer from Microsoft (but I seem to recall there is some download that allows for reverting back?)?The bit i'm concerened about is my Outlook pst files, will outlook 2003 be able to read the pst files created by outlook 2007?Thanks

Answer:Reverting from Office 2007 beta to office 2003

Compatibility Pack click here

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Hi, all. I hope you can help me.
1. I was previously working on a 32-bit Compaq computer that ran Windows XP, and I used Microsoft Office Student and Teacher Edition 2003 for my work.
2. I bought a new computer, a 64-bit Dell running Windows 7 Professional, which came equipped with Microsoft Office Home and Business 2010.
3. Because I prefer the MS Word program on Office 2003 to 2010, I installed that on my new computer with the proper keycode. (During setup, I chose only to install the old Word 2003 -- not the old Outlook, Excel or Powerpoint programs.)
4. Installation was successful. The Office 2010 files reside in the Programs directory; the Office 2003 files reside in the Programs (x86) directory.
5. I then instructed Windows 7 to open .doc and .docx files with the 2003 Office Word program.
6. The problem is: Whenever I choose Word 2003 from the Program menu (or click on an actual doc file), I receive the msinstall message, "Please wait while Windows configures Microsoft Office Standard Edition" for about ten seconds. Then Word 2003 opens. I checked the Windows Event Viewer, which indicates that during this hang, either Word 2003 or Word 2010 is apparently looking for components it can't find.
7. Curiously, if I navigate directly to the Office 2003 folder (called OFFICE 11) and double-click directly on the Winword.exe file, Word comes up immediately. It's only when I double-click on an actual file (or invoke Word 2003 from ... Read more


 When you switch between an Office 2010 program and an older Office program, it goes through that configuring process.  I read somewhere that this is because each version of Office has entries in the registry with the same names but are set differently so it has to go through this little gooney bird dance.  If it's the ribbons (and lack of the menu bar) you don't like in Office 2010, there's a neat little program called Ubitmenu you can download and install that gives you an old style menu bar with most of the Office 2003 features on it.
Good luck.

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My boss wants me to install Office 2003 standard edition on a client's pc that has Office 2007 standard edition already installed on it. I don't know, why but this is what he wants. Are there going to be major issues with installing and using an older version of Office on the same system as Office 2007?

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I need an advice. I currently have Office xp 2002 with frontpage installed and got Office 2003.
DoI need to uninstall my Office xp before installing Office 2003? if so how do I save data from my Outlook 2002 and transfer it to Outlook 2003?

Or do I just install it? I'm a newbie on this, good advice is appreciated. Thanks.

Answer:Installing Office 2003 over Office xp/2002 with frontpage

Im no expert but when I put 2003 after office XP it brought all my addresses with it, but dont delete 2002, thats when I had problems but that might just be me.

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I use now MSOffice 2003 but want to upgrade to the Student version 2010 which comes without Access.
Does the Access from MS Office 2003 work in tandem with MSOffice 2010?


Answer:does MS Office 2010 work with Access from Office 2003?

Some information on this in the following links:
Information about how to use Office 2010 suites and programs on a computer that is running another version of Office

Keep earlier versions of Office programs when installing Office 2010 - Excel -

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