Computer Support Forum

[SOLVED] Laptop randomly Freezing safe mode and regular

Question: [SOLVED] Laptop randomly Freezing safe mode and regular

Hi,

I have a laptop that randomly freezes up for a few minutes over and over. I have ran malwarebytes, HijackPro and webroot. I also have Ran chkdsk /r, ccleaner, and have defraged it. No substantial problems have been reported and all that were have been repaired. But my computer continues to freeze every few minutes in safe mode and regular processes. Please help me into what I should do. I am so lost here

Jippys

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Preferred Solution: [SOLVED] Laptop randomly Freezing safe mode and regular

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: [SOLVED] Laptop randomly Freezing safe mode and regular

Hi and welcome to TSF please post the make and model of your laptop please list all the things you have already tried so we can try to avoid repeating unless entirely needed when in safe mode have you tried system restore to a point when it all worked without issue

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Hi all i built my pc last year and has been running perfect until last few months

Now i get system freezes all over the place including start up and safe mode

Have tried to check ram using mem test but that freezes too

System is not overheating running a temp of 24 deg

Sometimes it will run for hours then just freeze again and i have to do a hard power down

Any help on diagnosing this would be very appreciated

I dont know if a bad driver can cause this, if it can please let me know how to find out which one it is

Thanks
 

Answer:Solved: My pc keeps freezing randomly icluding safe mode ?

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PLEASE HELP!
My internet will not work in regular mode, only safe mode with networking. My trading platform works perfectly in regular mode so I know my connection is ok. I have done HijackThis and have come up with this report..

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:19:52 PM, on 10/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Big Wayne\Desktop\HijackThis.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Fil... Read more

Answer:[SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking

Quote:





Originally Posted by wleger2981


PLEASE HELP!
My internet will not work in regular mode, only safe mode with networking. My Norton is out of date as well, but as soon as I get back up and running I will install a newer version..ANy help on this matter is greatly appreciated..




Please do not post your Hijack this logs here. Due to Forum Rules we cannot assist in malware removal here. Have you tried a different browser (Chrome, Firefox etc)? When you say IE only works in Safe Mode with Networking, Do you mean you boot the computer normally and use IE (safe mode) or are you booting the computer into Safe Mode with Networking? In other words you can't boot normally?
If you feel you are infected, please click on the Virus/Trojan link in my signature and post there for more help.

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Hello,
I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

Answer:Solved: Computer freezes in regular mode but works in safe mode

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Hi,

My computer often freezes up. It is not from anything specific, I can be in My Documents, on the web etc. Once it freezes up, I have to manually turn it off and reboot.
Twice once rebooted, the login screen would not appear. All I would get was flashing back and forth from a black screen to the login screen. I then would manually reboot again, and enter in Safe Mode. Once doing this and using System Restore I could Login.
The freezing happens on a daily basis, multiple times a day.

Thanks,

Nicholle

Answer:Freezing randomly and often will only start in Safe Mode

Here is the .zip file

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Hi,
My CIO's Outlook is starting in "safe Mode" and have ran detect and repair and it did not fix it.

Any suggestions on how to get it to come up in regular mode??

Thanks

Michael Henderson
 

Answer:Solved: Outlook is starting in Safe Mode, I need it to start regular

You are getting this message?
Outlook failed to start correctly last time. Starting Outlook in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Outlook in safe mode?
Click to expand...

If so, what happens when you say No?

Also, what version of Outlook?
 

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Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

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Model: HP Presario dv5 Laptop
OS: Vista Home Premium 32bit
Processor: Intel Core Duo2 2.4ghz
Graphics: Nvidia Gforce 9600m
RAM: 4gb, not sure what brand
Problem: Random freezing when running in normal mode

Here's a rough idea of what's happened and what I've tried to fix it (a lot of it might not be relevant):

* About 2 days ago, I noticed that my laptop had been getting hot more quickly than before (cpu up to 80C from just general web browsing).
* I decided to clean the dust out of it with compressed air.
* That night it began to freeze between 0 and 30 minutes of booting up, even at the login screen before I logged in. All windows became unresponsive, ctrl+alt+del didn't work, the caps lock light wouldn't go on but the mouse was still responsive. I had to shut it off via the power switch.
* booted into safe mode; it worked. figure it must be a driver problem
* performed a system restore to a few days before then. Nope, it would still lock up in normal mode.
* updated my video card driver from safe mode. still freezing...
* scans with MalwareBytes AntiMalware, Spybot S&D and NOD32 while in safe mode have turned up nothing suspicious
* getting desperate...systematically disabled network drivers, display drivers, sounds drivers, all start-up items and all non-windows services...no dice
* this:

Could it be a messed up driver?
Could it be some malware or malfunctioning software?
Could I have messed up some of my ha... Read more

Answer:HP Laptop, freezing but not in safe mode

I got in contact with HP, they said it is a software problem and gave some steps:
1. Disable startup programs (i'd already done this)
2. Disable non-windows services (done this too)
3. Use the HP system restore to restore my laptop to factory settings

So I'm up to the final solution, but I'd really rather not have to start everything from scratch. Any ideas?

Is starting fresh worth the time it takes to reinstall everything? I've backed up my personal files already.

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Some photos and mail seen only SAFE mode - - but not regular mode in BOTH Internet explorer AND Firefox. Hi for some reason I am no longer able to look at Just SOME photos on web sites on this One Win7 computer, nor See my email in Yahoo main INBOX , , , unless I am in SAFE mode. Not sure how to tell what I did wrong or if missing dlls or other settings. But does work ok just in SAFE mode. However I also get the Blue screen of death once in a while. Below is what I got when doing the "hijack scan" Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:09:06 PM, on 4/23/2013 Platform: Unknown Windows (WinNT 6.01.3505 SP1) MSIE: Internet Explorer v10.0 (10.00.9200.16537) Boot mode: Normal Running processes: C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe C:\Program Files (x86)\ASUS\ASUS Instant On\AsInstantOn.exe C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe C:\Users\JIMMY\AppData\Local\Akamai\netsession_win.exe C:\Users\JIMMY\AppData\Roaming\SearchProtect\bin\cltmng.exe C:\Users\JIMMY\AppData\Local\Akamai\netsession_win.exe C:\UPS\WSTD\WSTDMessaging.exe C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe C:\Program Files\TRENDnet\TEW-641PC_TEW-643PI\WlanCU.exe C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe C:\Program Files (x86)\ASUS\AI Suite II\EPU\EPUHelp.exe C:\UPS\WSTD\UPSNA1Msgr.exe C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe C:\Program Files (x86)\ControlCent... Read more

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On my main profile my laptop has been freezing. I run safe mode and did a virus scan and didn't find anything. I did a malware scan it was clean. I also used CCleaner. I did a system restore but it only went back a few days and did not help .I tried to go on the "guest" profile that I have and I was able to write this. On my other profile, I couldn't even get far in doing much.

I use Google Chrome and have Windows Media Player open when the computer freezes on the owner account. I use Youtube and email, etc. I do watch online TV thru sites. I am watching one now on this profile and everything is OK. I am just pointing out my habits to explain when this freeze is happening. Any other suggestions?

Toshiba Satellite A505
4 GB RAM
64 bit
Windows 7
 

Answer:Laptop Freezing but not in safe mode and on my profile

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Just a general question:1. When doing a routine scan for viruses and malware, etc. (and just generally speaking), is it better to scan in safe mode or regular mode? 2. If you scan in safe mode, is there anything that wouldn't show up (that you could potentially miss) that *would* show up in regular mode? 3. Or is safe mode just better all around, and everything is covered (plus more) that you'd find with scanning in regular mode?(I'm referring to scanning with AVG A/V, AVG Anti-Spyware, SpyBot (old version), and Ad-Aware SE.)Thanks!

Answer:Better To Scan In Safe Mode Or Regular Mode For Virus/malware?

Safe Mode is a troubleshooting mode designed to start Windows with minimal drivers and running processes to diagnose problems with your computer. This means some of the programs that normally run when Windows starts will not run.The Windows operating system protects files when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using "Safe Mode" reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files. Using your anti-virus and anti-malware tools, in "Safe Mode" also speeds up the scanning process. Read "Beginners Guides: Windows XP Safe Mode Explained" and "What is 'Safe Mode' used for and why?"

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This is a follow up to
http://www.bleepingcomputer.com/forums/topic403398.html

SweetTech just helped me clear out some malware and referred me to this forum when I ran into some interesting issues with Safe Mode:

1. I could not log into safe mode as administrator, it stalled at "getting personal settings". I am able to log on with as my regular user though.

2. In Safe Mode my C drive has 2 Gigs more of free space than in regular mode (is that normal? I though what's on the drive is on the drive no matter what mode I use...)

I have an HP Pavilion Laptop running WinXP SP3.

Many thanks for your input and advice!

Answer:Difference in disk space between Safe Mode and Regular Mode

In Safe Mode my C drive has 2 Gigs more of free space than in regular modeHow are you reading this , or from what program.I think this is only due to being in Safe Mode and in Safe mode you are not using all processes compared to Normal mode.Is the first item an issue for you, then you could have asked S /Tech during her help.Thank You -

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Hi all!

Today I started up my computer (an XP machine running SP3) and after it went through the BIOS, it showed the Windows startup screen (the Windows logo with the blue progress bar), but when that was done, it went to a black screen and won't do anything else.

I restarted and tried a few different things; Start Windows Normally, and Last Known Good Configuration both got me the same black screen.

CheckDisk ran, and it made it to the end, but froze when it said "please wait while your computer reboots" ... after waiting more than 10 minutes, i hit reset and tried to reboot it myself. It did the same Bios-Windows-blackscreen thing as before.

I also tried booting into Safe Mode, which DID work, and when I got in there I tried to do a System Restore (two, actually... for two previous dates) but both did nothing to resolve the problem. I tried simply copying my "important" files to my external HD (which it sees), but it won't copy in Safe Mode

When loading in Safe Mode, the driver list pauses and says "press esc to cancel loading of SPTD.sys" but I've tried it both ways and it doesn't make a difference that I can see.

I tried using my XP CD to boot from, which takes me into the Recovery Console, and I chose to hit "R" to repair, but when it asks me what drive I want to login to (which is C:) I don't really know what to do from there. I haven't booted from a CD before, so I assumed it would run a "Repair Wizard&... Read more

Answer:XP won't load in regular mode (black screen), but will in Safe Mode

Just to clarify, I don't really care if the XP installation is fixed, I just want to know if there's a way to get the files off the HD onto an External USB drive. There's gotta be a way... right?

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I was shocked when I downloaded TFC.EXE and installed it on my computer AND installed it on my friends computer too from THIS website.now we BOTH have the SAME problem. ha ha I boot to regular mode and nothing works. rightclick on taskbar and then click on taskmanager it stops. doubleclick on AOL or mirosoft update and the hourglass goes around forever. I tried to print something and the printer is gone.I cannot start adaware or avast. sometimes the taskbar loads but most of the time in does not. it is getting worse.. I hope you can help get this thing running.
windows xp home 32bit sp3 thanks again SAL

Answer:runs good in safe mode.nothing works in regular mode

Can you boot into Safe mode with Networking?You said that nothing works. Please offer more description, what does not work? Can you run or install apps?If you can get into safe mode with networking try a boot scan with Avast and post the results. (Make sure that Avast is up to date first)See here if you need help getting to Safe Mode.

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Hi, I'm having some problems fixing my bleeping computer (Windows 10 desktop computer, to be specific) and could use some assistance.
 
On Friday 15 December 2017, my computer ran fine when I woke up and used it for a few minutes in the morning. Before that date, I had very few problems with my computer running; the biggest issue was some freezing occurring while playing games demanding on processing power such as Civilization 5. However, I don't believe that is related to my current issue, as I last played it on Sunday 26 November 2017, and I had no issues with it on that day.
 
When I returned home later that day (15 December), I found my computer stuck on a blue screen. I'm not sure quite what happened, as my computer was not used during the day at all. I restarted several times, but I was not able to even make it to the user login screen before getting a blue screen. I've received error code 0xc0000142 for every blue screen.
 
Startup repair did nothing to resolve the situation. I am still able to run my computer in safe mode with networking and that's how I'm writing this post. For the past two weeks, I've been using safe mode to use my computer. I've looked online for solutions, but haven't gotten much. I've had some problems in safe mode with random freezes, but at least the computer runs most of the time, although with limited functionality.
 
My research led me to trying Windows + R and opening msconfig.exe and disabling all services that were not... Read more

Answer:BSOD - Computer runs in safe mode, not regular mode

If you work OK in Safe Mode - but not in normal mode, it's most likely a software problem.
Hardware problems are possible, but nowhere near as likely as a software problem.
 
First thing I'd suggest is trying a clean boot.  It's similar to Safe Mode - but works in normal mode by disabling stuff.
It's also similar to disabling the services - but you'll disable more when doing a clean boot.
If a clean boot fixes the problem - then the problem was caused by one (or more) of the things you disabled for the clean boot.
Then it's just a matter of re-enabling things one at a time until you find the problem.
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Backup your stuff now.  There's no telling exactly what the problem is - so a backup is the best way to be prepared in case the system dies on you suddenly.
 
If this doesn't work, then post back and we'll ask for some reports to try and figure out what's going on.
Good luck!
 

 

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Hello everyone,

A hard object fell on my laptop. Now it freezes even in safe mode. Obviously a hardware problem. How can I isolate which part is responsible? Thanks.
 

Answer:Laptop fell. Now freezing even in safe mode. Solution?

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My computer is a HP Probook 4710s running windows xp professional w/ SP3
When I started it up it was very slow, did not make the chiming welcome sound and none of the icons or taskbar came up.
I hit ctrl+alt+del and explorer.exe was there but clearly not doing anything.  Only 21 total processes were running.  I rebooted in safemode and all of my icons appeared.  I tried a system restore but it did not work.  I can reboot in safemode with networking but the following error message appears.  "Runtime Error!  Program  c:\ProgramFiles\Hewlett-Packard\IAM\Bin\AsGHost.exe    This application has requested to terminate in an unusual way. Please contact the applications support team for further infomation."  I had contacted microsoft's tech support who thought the problem might be a corrupted user profile, so we attempted to create a new one and copy the files over to it, but the copy never worked and would fail part way through saying, "cannot access files" and then stop.  So those profiles were deleted and now I'm back to not being able to boot up with just the plain old default ADMIN user.  I don't want to shut down my computer since I'm worried if I do, it will stop booting up in safe mode too.  It's done that before, it cycles through all the files and then hangs up for about 3 minutes and automatically reboots.  Any suggestions?

Answer:Can only boot in safe mode no icons in regular mode

Duplicate, I moved your earlier post to Am I Infected...please pursue that topic and do not start another topic on same issues.
 
http://www.bleepingcomputer.com/forums/t/492515/windows-will-not-start-up-properly-system-restore-not-working/#entry3033303
 
This topic is closed to avoid confusion.
 
Louis

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I started getting BSOD's right after login after boot up. I get a number of different ones and occasionally some repeat. When I come up in safe mode (with and without networking) I can function as long as I don't do too much. I've drive tested my system drive and I also did a memory test. I've also not made any changes recently. If I do too much it will BSOD though. When I start copying files off my system drive to my storage array, I BSOD if I'm doing more than a couple gigs.

I can't seem to get a consistent BSOD. I've listed most of the ones below, I haven't caugh them all.


Any help is appreciated and thank you in advance.Memory Management with Stop 1a
Cache Manager with 0x34 I think
Stop with 0X24
Stop with a 0x7f
Page fault in non-paged area with a Win32k.sys
got 2 more new ones today
special pool detected memory corruption 0xC1
pfn_list_corrupt 0x4E
Going to add new dump in reply here in a bit.

Answer:Different BSOD's upon login in regular mode and in safe mode

Lots of crashes but they are not showing any probable cause.

Do these, as a test:

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Stop nVidia automatic driver update:
Open nVidia control center.
Help> Updates. It will open the nVidia updates window.
Click the preferences tab.
Uncheck "Automatically check for updates"
Apply > OK.
If the crashes continue to occur after doing these, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode.... Read more

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I RECENTLY PREFORMED SYSTEM RECOVERY ON THIS MACHINE
I AM CURRENTLY USING MY BROTHER'S LAPTOP BECAUSE THE ONE THAT NEEDS FIXING CANT ACCESS THE INTERNET.

# Version of IE (Internet Explorer) - Internet explorer 8
# Operating System - Windows XP service Pack 2
# What you have tried - Calling HP tech support and my ISP(Verizon FiOS) tech support.

# What the problem is - I CANT access websites like google or yahoo or anything with internet explorer even though my ISP is perfectly OK and everything is connected, and it says in network conncections i AM connected to the internet via highspeed LAN/Broadband. I noticed that when i turn my router on and off a message comes up and its says my IP has to be fixed or something. With the FiOS tech support they said i pinged everything fine and that i could go on google and yahoo via the command prompt but for some reason i couldn't in internet explorer. in my internet options i went to connections and i just ticked the auto detect under LAN settings and nothing else.

screen shot: http://tinypic.com/view.php?pic=r216z5&s=5

ALSO when i reboot in safe mode networking i dont even have to do anything it just automatically works in the browser and everythings fine except im in safe mode.

ALSO ALSO i think it somehow is windows media center version or something.. im not positive. when i open CCcleaner it tells me i have windows service pack 2. would media center affect this problem at all?

The HP tech guy said it was ... Read more

Answer:IE works in Safe Mode networking, but not regular mode.

did you try another browser to see if it is a browser issue or something else?

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"http://www.bleepingcomputer.com/forums/topic473449.html"
hello. When It is startup up in regular mode I have to move fast, I got it to run sfc /scannow this morning. I tried to system restore but the only restore point is today.the calendar won't to last month. So thats out. still when I double click on a program or internet explorer the hourglas stays there forever. Any ideas would be great.. thanks SAL

Answer:works OK in safe mode but regular mode. nogood

well, thanks anyway. but too late. now I can't do anything in safe mode. There is CDP1 On bottom left of taskbar. When I try to do anything it says An access denied error was retured while attempting to change a service. And also now It says the operation could not be completed due to low memory or harddrive space. I have plenty of both. SAL

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I am running vista 64bit after my son in law tried to install a game on my computer it started locking up. I can boot into reg mode and everything is fine for about three minutes, but then it locks up and nothing works except the mouse pointer moves but you can't click on anything or type. When I boot into safe mode with networking everything seems fine, I can get on the internet and do anything you can normally do in safe mode.

Answer:computer freezes in regular mode but not safe mode

Have you tried a system restore yet?

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when i turn my computer on im not able to get on the internet, or access my networking in the control panel. If i go in to safemode with networking i can access the net no problem, just cant figure out why it runs super slow and i cant access the net in regular mode.
 

Answer:my internet is not working in regular mode only in safe mode

something is blocking in normal mode - it could be firewall/security suite

what firewall/security suite do you have ?

moved to networking forum
 

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Does anyone know why my system would freeze up in safe mode?
Running Windows XP Home
AMD Athlon Processor 1.40 GHz
240 MB of Ram

I start up in safe mode and the system freezes when I try to log in.
 

Answer:Solved: Freezing Up In Safe Mode

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HELLO MY CMPUTER KEEPS FREEZING BUT NEVER FREEZES ON SAFE-MODE PLEASE HELP ME ON THIS. ON THE NORMAL MODE IT FREEZES IN BETWEEN 2-5 MINITES BUT ON SAFE MODE I DO EVERYHTING ON THIER BUT IT NEVER FREEZES SO PLEASE HELP ME DESPRITLY???? I REALLY NEED SOMEONES HELP OUT THERE PLEASE HELP ME

Answer:[SOLVED] Pc freezing not in safe mode

Hi CW, and welcome to TSF. I would be happy to help you resolve this issue. Keep in mi9nd however that in the forum format the only information that I have to work with is the information that you can provide me with.

Here are some questions for you to answer that will help me. Just answer them the best you can and if you dont know an answer its ok. If you already answered anything I'm asking in your first post just skip over it.

1). What kind of computer do you have? Laptop? Desktop? Dell, HP, Ect?
2). Whats your level of experience? Novice, intermediate, expert, or dont know squat?
3). What operating system are you using? Xp Home or XP Pro? Which service pack, SP1,2, or 3?
4). What antivirus are you using? What Firewall if any?
5) Please tell us a little about your computer. How old is your computer?How big is the Hard drive, processor size, amount of ram, Video card make and model, Ect.
6). Do you have a legal full install Xp disk for this computer? Or a Manufacturers re-install disk?
7). Does your computer have a floppy drive, CD drive, Ect.?
8). Do you have access to another working computer with an internet connection?
9). Did you noticed this problem occuring after installing anything recently? Software or Hardware?
10). Has your computer done a windows update recently?

and anything else that might help us help you. Remember we are trying to help from a forum so all we have to go on is what you can tell us.

I will monitor this thread throughout th... Read more

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As above, i've run cc cleaner and fixed registry problems found mbam hasn't found anything and my avast scanner has never flagged any thing up!
 
The laptop will freeze while using programmes like word or browsing internet its not programme specific. Only hint of a problem is a pop up titled Web browser saying active x isn't working or something along those lines.
 
Os: Windows Vista
Help please

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why?!?!? i tryed a lot of stuff but nothing ever works

Answer:why can i go on the internet in safe mode but not in regular mode?!?!?!?

You might be experiencing a sever infection or a system corruption ( the files that dont run in safe mode but real mode might have been corrupted such as drivers ) but these are all assumptions right now. Please get into safe mode with networking. Click on greyknights link below and follow the instructions for a malware clean-up. Get a hjt log and post it under hjt log help forum. Lets see what happens. Let us know.

regards.

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when i boot my laptop in safe mode my internet speed is high but when i boot in regular mode its low im wondering if anyone can help me with stopping the right programs for regular mode so my internet speed is high like it is in safe mode
 

Answer:booting in safe mode and regular mode

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My mother and I share a network, and both own Compaq Presarios from the dark ages . She is running XP and I'm running 98. I caught a virus (pretty sure it's Virtumonde) and I'm taking steps to deal with it. This is not about my problem... unless it's her problem, too.

She recently bought a laptop (which runs Vista) and is networked into the same system. For this laptop, she purchased ESET NOD32 Antivirus4. When she heard about my problem, she thought that it might be a good idea to install this same program to her PC before I reattached to the network to fix my problem. So we did that. Unfortunately, we didn't heed the extremely mild warning that there "may be conflicts" with the McAfee already on her system, and neglected to uninstall it.

As soon as I was finished with the uninstall, I attempted to enter the Add/Remove Programs menu to remove McAfee. It told me to wait while it populated the list, and ten minutes later, I gave up. The computer had frozen, so I did a hard shut down... and have not been able to do anything since!

We can restart it, sure, but it freezes somewhere between the time it launches McAfee and the time it launches Eset - any attempts to do anything either fail or cause the freeze. We of course tried booting in safe mode, but cannot get the options screen (we tried the tapping and holding methods for both F8 and F5).

Incidentally, her computer's symptoms do not resemble mine in the slightest.

So here are my que... Read more

Answer:No safe mode, regular mode crashes

As soon as I was finished with the uninstall, I attempted to enter the Add/Remove Programs menu to remove McAfee.Do you mean "As soon as I was finished with the installation, I attempted to enter the Add/Remove Programs menu to remove McAfee." ?-----------Safe Mode: After you press the ON button, start tapping the F8 key ... and keep tapping .... until you are presented with the "Windows Advanced Options Menu". Try that please.Try F10 if no luck with F8.

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We had a power outage recently and even though the backup kicked in, our MS Outlook 07 (running on XP Pro) will only open in Safe Mode with limited features. When I reboot, I get an error message saying Outlook wasn't closed properly. It will not load at all unless I click on the offer to operate in safe mode. How do I get the system to function normally in regular mode with full features again? I'd appreciate any how-to help anyone can provide. THANKS!
 

Answer:Outlook 07 Safe Mode vs Regular Mode

Reinstall. It has been too badly damaged. Your settings have been preserved as has your mail, in most cases... but it is still wise to use Outlook recovery software (see www.majorgeeks.com and others) before you perform the reinstall... your files in process at the time of the failure are likely lost.
 

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Hi i have been having problems with my 5 year old computer for maybe 6 months, and I have some serious problems with it. One problem is, when the computer started up, it makes this click noise, like someone pushing a button. Me being a complete amatuer, ignored it until finally it totally effed up my computer. My computer wont go into windows xp, it wont even go to safe mode. I can only go to the system restore screen, and i cant even restore my computer since it says " cannot format user portion !" Any help?

I already have all my info stored on a network, so i dont mind like wiping it totally clean, I really just want to delete some stuff on there. (some games and some programs, cuz of serials) please help^^
 

Answer:No safe mode, No regular

That clicking noise is probably a sign your hard drive took a dive, along with your symptoms, and you need a new one.
 

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Hello.

For the last couple of weeks my computer has been having some... interesting problems. It started with the computer freezing roughly one or two minutes after reaching the desktop upon turning on. Sometimes the desktop would be tinted a very light blue, but this wasn't too consistent and didn't seem to appear unless my background was visible.This was typically resolved by going into safe mode and restarting my computer from there. I've tried virus and malware scans several times but neither seems to have resolved the issue. Aside from some stuff in a Chrome folder (which I rarely use) there was nothing out of the ordinary.

Lately, instead of freezing, the computer has been BSoDing. When it attempts to restart automatically from the BSoD windows is incapable of starting normally (and using the windows repair tool doesn't seem to do anything but lead to the freeze/BSoD issue already existing); it cites that Windows is unable to start and BSoDs.

The baffling thing is that starting my computer after having it run in safe mode seems to resolve all issues and cause the computer to start normally. I can't imagine a single issue that could be resolved this way, or even why that would help, but given that the problem is growing steadily worse/does not appear to be abating no matter what I try, I felt I should ask you guys.

Could it be a virus or rootkit? Is my hardware failing? I'm completely lost.

Tech Support Guy System Info Utility version... Read more

Answer:Solved: BSoDs, Freezing and safe mode solution?

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Whenever I try to boot into xp, one of two things happens.
I try to boot into normal mode or last known good config, and it goes to the login screen, I click on my account, it shows just the desktop, no icons, just the wallpaper, and then goes back to the login screen.
This repeats everytime I click on my account login.

When I try to boot it into safe mode, it flashes something about realtek boot and asks me to hit shift and some other variety of keys but then it disappears as soon as I have a chance to fully read it, it just loops back to the mode select screen, I don't even get to the login screen.

What should I do?
 

Answer:can't boot into regular or safe mode

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I purchased aan estimating program that runs in safe mode but NOT in regular mode. What gives??

Answer:runs in safe mode but not in regular

Why not send it back?See event logs for clues. 1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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Hi all,

We were recently having issues with the new versions of Silverlight. My girlfriend tried to download an older version. Apparently the sight she tried to download it from was rogue. I tried to uninstall it (Silverlight) without success. I thought if I went into safe mode, I might be able to get rid of it that way. However, I was not able to boot into safe mode. The computer just went to black screen. I was able to reboot in normal mode by turning off the computer and restarting so I went into msconfig and checked the system boot box in an effort to force reboot in safe mode. Now it wont boot in normal or safe mode. (black screen) If i could uncheck the system boot box, the computer would not be trying to boot into safe mode, so it seems Im stuck there. Any thoughts?
 

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I woke up and my monitor wasn't working

on the screen, it'll just show "digital" for a few seconds, then switch to "analog" and it'll continue to switch back and forth. I tried powering the monitor on and off, and restarting the computer. no luck.

however, if I go into safemode, everything works just fine.

it's a Samsung Syncmaster 910t. any help would really be appreciated
 

Answer:lcd works in safe mode, not regular. help !

in safe mode windows uses a vga driver - maybe you have a problem with the video driver.
have you checked the device manager in safe mode.
you may want to try updating the driver - and/or display driver
 

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Hi,
 
I think I may be infected or something. My computer won't open in regular mode, it's eventually goes to a black screen. However I can open in Safe Mode. Any ideas if this is an infection or just a malfunction with the lap top?
 
Thanks,
Ted

Answer:Won't let me open regular way, only in Safe Mode

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to t... Read more

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i am only able to login to safe mode with command prompt as administrator and it took forever at the loaded stuff screen then it only popped up cmd and the desktop background so i had to try to open a file so i could get to the windows does not recognize this program then i went to browse then the taskbar popped up with the desktop icons
i currently dont have any system restores as i tried to restore once this worked
and i dont have a windows xp cd but i have a key
and i dont have recovery console installed
 

Answer:cannot login to any accounts normally or in regular safe mode

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The BSOD states:
A problem has been detected and windows has been shut down to prevent damage to your computer.
Tech Info:
STOP: 0x0000007B (0xF789E524, 0xC0000034, 0x00000000, 0x00000000)

I had a number of infections that spybot and malwaybytes found and fixed, McAfee didn't find anything. I kept looking around for some of my same issues that still persisted, all files hidden, administrator tools empty, cannot run a system restore. I came across your forum that referenced one of my issues and I downloaded combofix, ran it and while it was running the BSOD came up. I tried to reboot in safe mode but still receive BSOD.

At this moment I am runnig ckdsk /r from the recovery console.

I orginally posted in malware forum but I think I need to resolve the boot issue before I can address any malware issues, is that correct?

Any help would be greatly appreciated.

OS:XP
 

Answer:BSOD cannot boot in regular or safe mode

If the chkdsk doesn't help which it might.

7B is often associated with SATA drivers. If you can find your SATA configuration in BIOS, it might be worth a try to set it to ATA or IDE emulation.

If you give the model of computer or motherboard we might be able to figure out where the setting would be in BIOS. Usually it is under Drives or something like that.

I'm not sure that the setting switch on a running OS will help but it couldn't hurt to give it a quick try.
 

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I've gotten various errors such as "machine check exception" and "uncorrectable hardware error" and 0X0000009C as well as 0X00000005 and 0X00000124 and others. I tried reseating the ram and cleaned dust from the motherboard and heat sink in case there was any overheating and now I can't even get anything to show up on the monitor at all (and I did check the monitor connections)

Any ideas would be appreciated, thanks !

Tags: windows vista, vistax64, tai game, doc truyen ngan

Answer:Vista can not boot in either regular or safe mode

I think this should explain what the error means-

https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx

Not much help in regards to which component it is. If you could see the POST, that would be helpful.

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I can't start up the pc at all,

1. when starting the pc
We apologize for the inconvenience but windows did not start successfully. A recent hardware or software change might have cause this. Start in :
safe mode
safe mode with networking
safe mode with command prompt
last known good configuration
start normally

doesnt matter what i do I get a black screen with windows logo and the scrolling thingy(the first thing that comes up when it boots normally) and within about half a second it automatically shuts down and restarts.
------------------------------------------------------------------------------------------------------------------------------------------------------
2. if I do F-10 system recovery i get this error message:

The section IDA_CREATE_USER_DRIVE_U does not contain a valid dialog template. after I lick OK it shuts downs and restarts the pc again
------------------------------------------------------------------------------------------------------------
3. if I do Microsoft Windows Recovery Console

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first you've seen this stop error screen (more like the 31st :|) restart your computer. If this screen appears again, follow these steps:
Disable/uninstall anti virus, disk defragmentation, or backup utilities,. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK/F to check for hard drive corruption, and the restart ... Read more

Answer:computer won't start in regular/safe mode

System manufacturer and model?

Louis

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Hey guys,

I know this has been outplayed over and over again but I was hoping someone could help me in my particular case. I have just updated to Windows 7 Ultimate 64bit this morning, and now I am having issues connecting to the internet. Actually it seems to connect fine (opens Windows Messenger and everything) but says Page Cannot Be Displayed if I try and open something in Internet Explorer. I searched a few forums and found that I should try it in Safe Mode and voila it worked. The other forums stated that that usually means that I have some 3rd party software blocking my connection...but how do I find out which one it is?

Answer:Internet working in safe mode but not in regular

Try this

If it works we can find the cause, if it does not its a driver

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

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I have been having the same problem I think. Using wireless I can connect in safe mode but not regular. When I try to connect it say's page cannot be displayed. It shows the internet is connected but it will not connect. I am able to connect to my wireless network with my phone and it works fine. Toshiba said since the laptop connects in safe mode that there is a program blocking the connection and that program needs to be found. I did not want to pay them $100 for a 1 time fix. So here I am. the above post sounds similar to what I am experiencing. does it sound like the above fix would work for this issue.
Thanks
 

Answer:Using wireless I can connect in safe mode but not regular.

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc
 

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I can't access some websites on safe mode & normal mode.I tried accessing it through my moms laptop it goes through but Nod32 says it's a harmful program. But on mine it just says page load error BUT I can visit it through proxy.It's not my dns though I don't think it is.What else can be the cause of this?Can someone help me?

Answer:*HELP* Can't Access Some Websites On Safe Mode & Regular

Oh btw, I use windows vista 32 bit i think and firefox 3 & ie7

please can someone help me. i need this urgent.

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Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.
 

Answer:Solved: Help, laptop only works in safe mode, hangs up in normal mode.

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This is baffling me to no end. I can boot up fine in safe mode, and with networking. But I still manage to get a BSOD not too long into the session. I managed to capture a video of it and in the Technical information of the blue screen it said "STOP: 0X0000007E (0XC0000005, 0X81CB6169, 0X807F09BC, 0X807F05AO)", not sure if that's of any use... I've also uploaded the minidump file if you can use that information.

The other issue is the OS doesn't load at all in normal boot. It'll show the windows logo animation screen, then go black, and do nothing until I hit the power button. These problems started arising not long after I installed W7 onto the computer (acer aspire, amd athlon 3800+ CPU, installed a dedicated nvidia 9700 gt card overtop of the dedicated one (the problem was there still before that), 1.5 gig of ram).

If anyone could please help me with this it'd be greatly appreciated, thanks.

Answer:BSOD on Safe mode - No load on Regular boot

Try this:

Startup Repair
Note: You may need to do startup repair 3 to 4 times.

System Repair Disc - Create
System Recovery Options
Repair Install

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Hello all,

My wife's laptop (which is running Windows XP service pack 2) recently got hit with super anti virus pro. I ran malware bytes on the computer and on restart the computer would hang on a black screen with the cursor. I restarted in safe mode and was able to get back into normal mode after I used msconfig to disable all the programs that were running on startup. After re-starting I was able to log in, in normal mode. I also used msconfig and changed the startup selection to diagnostic startup.

Now windows explorer wasn't running, so I restarted in safe mode. Windows explorer won't run now in safe mode either. I restarted one last time in safe mode with command prompt. The command prompt works and when I tried to use that to run explorer.exe it came up for a second under windows task manager and immediately closed. I'm pretty much at a loss of what to do now.

Answer:Windows Explorer neither loads in regular or safe mode

<<I also used msconfig and changed the startup selection to diagnostic startup.>>Did you ever take the system out of diagnostic startup mode, using MSCONFIG?http://support.microsoft.com/kb/310560Louis

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This is baffling me to no end. I can boot up fine in safe mode, and with networking. But I still manage to get a BSOD not too long into the session. I managed to capture a video of it and in the Technical information of the blue screen it said "STOP: 0X0000007E (0XC0000005, 0X81CB6169, 0X807F09BC, 0X807F05AO)", not sure if that's of any use... I've also uploaded the minidump file if you can use that information.

The other issue is the OS doesn't load at all in normal boot. It'll show the windows logo animation screen, then go black, and do nothing until I hit the power button. These problems started arising not long after I installed W7 onto the computer (acer aspire, amd athlon 3800+ CPU, installed a dedicated nvidia 9700 gt card overtop of the dedicated one (the problem was there still before that), 1.5 gig of ram).

If anyone could please help me with this it'd be greatly appreciated, thanks.

Answer:BSOD on Safe mode - No load on Regular boot

10 memory dumps - 6 different STOP errors, 5 different drivers blamed

I would suspect that there's a compatibility or a hardware issue here.
The most likely problem is with your wireless USB adapter as the driver is dated from 2006.

Please uninstall the software for your wireless USB adapter and see if that stops the BSOD's. If so, then either download the latest, Win7 driver for the USB adapter or (if there isn't a Win7 driver) purchase a new adapter. I'd suggest a PCI/PCIe adapter that plugs into your motherboard (rather than a USB adapter) as they have less problems than the USB one's.

Summary of the BSOD's:

Code:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Apr 28 21:13:01.352 2010 (GMT-4)
System Uptime: 0 days 0:01:43.052
BugCheck A, {5d42a941, 2, 1, 8287e028}
Probably caused by : ntkrpamp.exe ( nt!KiTryUnwaitThread+46 )
BUGCHECK_STR: 0xA
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Apr 28 18:58:32.420 2010 (GMT-4)
System Uptime: 0 days 0:01:08.920
BUGCHECK_STR: 0x50
PROCESS_NAME: iexplore.exe
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Apr 28 18:56:48.967 2010 (GMT-4)
System Uptime: 0 days 0:04:23.666
BugCheck A, {76bcd2e9, 2, 1, 82c1e839}
Probably cause... Read more

3 more replies
Relevance 72.57%

Hello,

After reading some of the more recent posts, it seems I may have a problem similar to the following post "871963-browser-hijacked-keeps-redirecting." I think I was infected about 4 days ago. One night I received an error when logging off my laptop, I think I hit end program so it would shut down, the next day when I turned my laptop on I noticed the problem.

My symptoms include:

-Blue Screen when trying to boot to Safe mode - STOP: 0x0000007E (0xC0000005, 0x80537009, 0xF7AEA508, 0xF7AEA204)
-Windows Media Center not working... when you double click, it does show an instance running in processes, it just doesn't ever open.
-Initially, I was getting redirects in firefox when using google or bing. Now I am getting tabs that randomly open of their own accord.

I too have CA security installed... have always been less than impressed with it's ability to detect and block anything. That's keep the free version of malwarebytes on my computer for backup. However, the current piece of malware infecting my computer has been illusive. In attempt to detect it, I have run the following:

1) CA (of course)
2) malwarebytes - I have a log
3) avira (online CD and rescue CD w/o update)
4) kaspersky (rescue CD w/o update) - free online scan is currently down - I have a log of rescue cd
5) bitdefender & chkrootkit (online quickscan and rescue CD w/o update)
6) trendmicro housecall (online)
7) superantispyware - I have a log
8) GMER - I have a log

Please fi... Read more

Answer:Firefox hijacked, Safe mode won't load but regular will

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I recently came home to my computer off and when I went to turn it back on, it started up with a black screen after the windows logo with just the cursor available. Things like ctrl-alt-delete did nothing so I tried booting up in safe mode which ended up with same black screen and cursor.

I then went to search the internet for possible fixes and have done/verified the following:

Used boot CD and ran Start-up repair, told me to remove any mp3 players or USB devices and try starting again, didn't work (nothing was connected in the first place). The start-up repair log appears to identify no problems with the system.

It's not a hardware issue, the drive itself has been checked on another computer and I've already used a new drive and installed a new copy of windows using the same computer.

Not a virus issue, scanned the drive for viruses and did a chkdsk on it, neither of which turned up anything.

Unfortunately there are no restore points saved so I can't just revert to an older profile.

Since I can access the drive on another computer, is there any program I could run to try and fix the problem? This seems to be the only thing that hasn't been covered in other topics similar to this one which I've found online.

This is my last resort so any help that you can provide will be greatly appreciated,
Thanks!

Answer:Black Screen on start-up in regular and safe mode

Did you take the cover off and make sure all cables are connected, make sure that your RAM is seated properly. Just anything that might be loose. From what you say, the HDD seems to be OK. It would seem that making sure everything is connected OK would be the next step. Let us know.

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Good afternoon, While watching a video on youtube, my pc froze. I was unable to move the mouse or get any response from my keyboard and had to turn off the unit via the power button. When turning the pc back on in regular mode, I can use the pc for about one minute after logging into my windows screen. That is when it freezes again with the same symptoms. I am able to log into windows in safe mode with networking which is where I am presently. I went through the steps suggested by the Major Geeks Malware experts and no malware was found. Their suggestion was I try the Software forum. I am hoping you may have an idea or two. I have an HP G62-435DX Notebook PC. I did attempt to restore to a previous known good login and the same problem occurred. When the problem initially occurred, I had fallen asleep so I am not sure if a windows update of some variety occurred, or something similar.

You guys have helped me before and I am appreciative of this service. Thank you.
 

Answer:PC is freezing shortly after opening windows in regular mode

One update - I ran event viewer while in safe mode and my pc froze twice. Both times it occurred about 30 seconds after I opened even viewer. On both occasions, the only option available was to depress the main power button and hold it. I have noticed no other problems in safe mode.
 

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hello, my computer's screen froze the other day and now when I turn it on again it tells me that it didn't shut down properly. Gives me the options of continuing on safe or regular mode. What should I do?? how do I get it back to normal?

Answer:safe mode or regular mode??

Boot to Safe Mode, then shut down normally, then boot to normal mode.
While in Safe Mode you can attempt to troubleshoot the issue, and in Safe Mode with Networking you can even update your drivers (such as your video drivers).

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This is currently after a fresh install of windows 7 when I was encountering problems yesterday morning when I booted up my computer.
 
Problem 1: Runs fine in safe mode but slow in regular boot up.
Problem 2: Says I have 8gb ram available but says I have 16gb installed in BIOS.
Problem 3: Internet speeds start really fast then drop to around 3kb/s but not on any other computer in the house. was fine before fresh install.
I have tried updating my BIOS as well as only loading necessary start up programs and services through msconfig with no visible change.
 
I dont know what logs I have to provide as I am a novice with PCs.

Answer:PC running fine in safe mode but exceptionally slow in regular

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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Relevance 71.75%

Curious where the issues could be. I posted last night that when I was trying to run DISM or SFC a small second window would appear and close and then the processs would not start at all. It would just sit there and do nothing. The other thing is I could not close those cmd windows where sfc and dism were not working even via task manager. I was going to do a reset of windows, but I thought I would give something one last try. I booted into safe mode with networking and dism and sfc ran perfectly and completed. I am at work right now. I haven't tried to go to desktop on regular boot. I was going to do a couple more sfc dism when I got home to make sure things were fixed. My question is what could cause dism and or sfc to run perfectly in safe mode, but not on regular boot?

Answer:Strange-DISM SFC work in safe mode, but not in regular boot?

Run as Admin ??

2 more replies
Relevance 71.75%

Yesterday I started getting the "Congratulations, you won" audio as well as some other adverts randomly playing without any popups or browsers open. I tried a series of malware removals (Malwarebytes, spybot seek and destroy) I got hijackthis and tried to look for out of place items by matching with others posts. Anyways, did all that and then then ran an antivirus scan (AVG free) and went to bed. When I woke up I was at the Start windows normal/safe/safe with network/last known screen so I went to last known. When I did that, it never booted just goes to the windows logo and then blue screens saying memory issue or update BIOS. Tried to boot in safe mode, same story. When I run the diagnostics test it says "Error loading operating system." All remedies online so far require getting online (computer wont start) and downloading BIOS updatesHELP!!!

Answer:Congratulations virus now cannot boot (regular or safe mode) I get the BSOD

Hi, figsahaas42 It seems that the issue is related to the Master Boot Record due to the Whistler Trojan. You will need the Windows VISTA Installation DVD to fix this. Please be advise that there is always a slight possibility that you may lose your Data repairing the Master Boot Record.You must access the Vista Recovery Environment throughout the Vista installation DVD.At the Install Windows screen, select Repair your computer. Then the command prompt.Type the following command at the prompt, then hit Enter.bootrec /fixmbrOnce finished, type Exit and press Enter. Restart the computer in Normal Mode.

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I'm working on a coworkers computer that runs Vista 64 Professional, and we cannot get Outlook to run. Here are the errors that its given me.

1. Microsoft Outlook has stopped working (A problem causes the program to stop correctly. Windows will close the program and notify you if a solution is available.).

2. Outlook failed to start correctly last time. Starting Outlook in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

3. Outlook failed to launch in safe mode. Do you want to start Detect, and repair?

- It still wont run, and I've tried these commands in Run:

outlook /clearviews: Gave me the error "the command line arguement is not valid. verify the switch you are using."

outlook /safe: Gave me error 3 that I noted above.
- Then I tried repair in the Programs/Features section, and that didnt seem to have any effect.

- I've also looked in the task manager to make sure that I was not running multiple instances of the application.

- I tried to reinstall w/out uninstalling (she doesn't want to lose any of her saved information).

This is a new thing that just started happening after the weekend, and my guess is that its due to one of the automatic updates?

Answer:Outlook 2007: Wont open in regular, or safe mode.

This morning I tried to repair using the Outlook 2007 disks, and I noticed as soon as I run the disk I get the error...

"dwdcw20.dll has stopped working"

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I'm trying to get into Safe Mode so I can do a proper Defrag, but I get the Windows logon prompt...problem is it does not accept my normal Password ( I have no problem logging in Normal mode).... What's up with that, would there be 2 different Passwords?
 

Answer:Logging into SAFE Mode? regular Password doesn't accept?

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Have a laptop here that was virus infected. AVG pro removed 157 viruses including trojans. Now windows crashes after windows 7 icon. Restore last setting just runs and runs with no completion. Safe mode gets only so far in loading drivers and then reboots (suspiciously stops at the AVG driver, hangs and reboots). There is no restore disks for this laptop. Is there a way to stop certain drivers from loading during safe mode? Any help or guidance is appreciated.

Answer:Remove viruses and now windows won't boot regular or in safe mode

Hi.
157 virus? It's seem that avg is not working well or you make something wrong.
Try these steps,in this order,
Advanced Boot Options
System Restore
Troubleshoot Application Conflicts by Performing a Clean Startup
Then if its possible remove avg and use this Good and Free system security combination.

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Hey guys, I have been reading around and posted a bit on reddit and still no solution, although it seems like it should be simple.

2 weeks ago tuesday my work laptop had regularly scheduled windows updates that everyone loves to see right before they shut down. the next day it began with the circle of death after 1-3 min after start up, sometimes upwards of 30 minutes of functionality. but eventually the circle of death comes and i can't click on anything, however the mouse will still function.

i have gone back to every restore point possible and still get the freezing. i have updated/ran MSE in safe mode as well.

It's not a huge deal if I have to reformat, I just really feel like the solution shouldn't be that hard.

Anyways, thanks for your time.

Answer:BSOD, after regular updates, works fine in safe mode

Hello and welcome aarondsp well if you can get safe mode run these mate

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 >in safe mode if need be

Forgot

SYTEM SPECS ADD IN

matecan we have some system specs please as what you have posted gives us not thatmuch to work with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs

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This morning, after resetting my PC, I encountered the blue ': (' error screen. After trying to restore to a previous instance of the PC (there were two dates to choose from), the restore failed and the two dates are no longer available.

I am unable to reset, restore, start in safe mode, etc.

What should I do?
 

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I have an HP desktop, and I was on my computer. My foot accidentally hit the power strip off (which everything was plugged in to).
For some reason, every time I try to turn the computer back on, the blue HP screen comes up, then the black screen which asks me if I wanted to open in (safe mode, safe w/ networking, safe w/ command prompt, or open windows normal)
Whenever I click safe mode or open normal, it takes me to the Windows XP loading...

It loads, however when it's done loading, the computer RESTARTS! and does the same things again...
Perhaps it was a disk failure? What can I do to fix this?

Please help!

Answer:Computer keeps restarting when tying to open regular/safe mode?

as you start the computer, try pressing the F8 key up and down to see if you can get in to safe mode that way.

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Can someone help? This started acting up around 1:30pm (February 3rd) at school. Everything works with a Live CD (Ubuntu 8.0.4) and nicely with Safe Mode Networking and a System restore.

I tried uninstalling my drivers and updating them and it didn't help. Any other options?

Laptop specs (Inspiron 1520) :

Core 2 Duo T7200
160GB HDD 7200RPM Sata
Intel Wireless Pro a/b/g (I think it was 395 or something)
10/100Mbit NIC
8600M GT 256MB
And of course Windows XP Pro SP3

This was working fine before Tuesday and then it just decides to bug me.

HELP? Need this working for school.
 

Answer:Wireless/Ethernet Works in Safe mode but not in Regular Windows??

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Safemode works fine, freezes in seconds after a normal reboot. The online scanners caught some bugs, but the problem is still there. Help would be appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 7:38:16 PM, on 7/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O... Read more

Answer:Computer only works on safe mode, crashes in seconds during regular reboot

By the way, I'm running XP Professional Version 2002 with Service Pack 2. Let me know if you need any other information. Thanks!

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My friend has a Windows 7 Starter-based netbook. He has asked me to help but I can't seem to find where the problem is. 
Each time I try to boot the PC, the log-in screen appears, I provide the credentials, and then the white screen appears and nothing can be seen or done. The only thing I can do is pressing ctrl+alt+del, which gives me the normal lock screen, but from here I can only lock the PC or turn it off, nothing else works.
 
 
If I try to boot up in safe mode, the PC, after asking for credentials, reboots within 10-15 seconds.
 
Can't seem to figure out what to do.
 
Please, could you help me?
 
 

Answer:Windows 7 start-up White Screen in regular & safe mode - help needed

Hello Paolo26 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

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Hello everyone!

My friend just gave me her laptop to fix(does this happen to anyone else???). The laptop is an Acer Extensa 5620-6830 here are the specs

Intel Core 2 Duo T5250
1 GB DDR2
200 GB HDD
Windows Vista Home Premium

I power on the notebook and it goes through the POST, then begins to load Vista. After about 21/2 minutes it reboots and goes through the whole process over again.

The next time I booted the computer up it exclaimed, Windows failed to load - Choose to either 1.) Start in recovery mode or 2.) start windows normally. I select recovery mode and it gets past the windows loading screen; but then it just displays a black screen. Nothing ever happens.... reboot.

Then I try to boot to safe mode, thinking maybe there is a faulty driver causing the crash. It seems to load all the windows files, but then *BAM* BSOD.... system reboots. I'm not sure how to get to the minidumps if i can't even power up the computer.

Further, any mode from the F8 list crashes the same way.

And now for the worst part, she told me she purchased the machine at a retail giant, whose name I won't mention. She claims that there was never any disks that came with the laptop. No Windows Vista startup cd :/

I'm not sure what to do now.... any ideas?

thanks
maX
 

Answer:Vista Fails to load, Regular/Safe/Recovery Mode all fail

I was able to disable the automatic restart on system crash. (I didn't see it in the options after I pressed F8)

The BSOD error reads: UNMOUNTABLE_BOOT_VOLUME

***EDIT***

I did some research on the error. It appears I need to run the chkdsk utility. Is it possible, b / c I can't get into windows, to create a boot disk which will run chkdsk? or is that a dumb question?
 

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hi,
I really need some serious help.
When I run my PC in Regular and Safe Mode my desktop doesnt load, no Icons, Start Menu or anything shows up, only the desktop background picture. My mouse works perfect and the Task Manager (when I press ctrl+alt+delete). Im able to go through my PC when I run New Task Manager which I backed up my files on CDs just incase I might have to reinstall XP.

any help is most apprectaied, I wish I knew what was wrong.
thanks
 

Answer:Desktop vanshined no icons, start menu, nothing Safe mone and regular mode

Go here and scroll down to Line 195. In the second column there is a utility called: Restore Desktop Icons and Taskbar.

http://www.kellys-korner-xp.com/xp_tweaks.htm
 

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My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

I have all of the logs here but for some reason couldn't get the malware bytes log, it saved an XML version, I thought I would be able to export it after I restarted my computer, I guess not.
 

Answer:desktop doesn't load in regular boot, but works fine in safe mode

I am probably going to send you to the software forum. But first, rerun Hitman and have it remove all that it found.
 

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I somehow got a Trojan on my computer running windows 7, stupid Mcafee some help you are. At first I kept getting a warning that my computer was infected when I tried to access Internet Explorer. So I restarted my computer in safe mode to try to turn off any unneeded processes that could be causing the problem and to do a system restore but the only thing that would come up was my libraries they automatically popped up my music/pictures/video nothing else no desktop background, icons, start menu, task bar... nothing! Thank god I can at least retrieve all my documents and files. Same applied when I tried to just do a regular start up is there anything I can do other than to reformat:cry? This one really has me stumped
 

Answer:Can only access libraries Photo/Video/Documents in safe mode and regular boot

Can you bring up task manager in either safe or normal mode? If you can, you can start a new process and type in explorer. See if that gets your desktop back.

You can try creating this disc and then booting the infected computer to it:
Kaspersky Rescue Disk.
 

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My firewall (verizon) pops up messages with numerous progs trying to access the internet (here are a few... 25vj7Q.exe d0vTE1Im.exe R3IR2wkb.exe NmNva775.exe). From safe mode, I ran SuperAntispyware, Spybot, Malwarebytes, Combofix, MGTools, then HiJack this.
They remove numerous things, mostly trojans. I reboot into safe, and scan again...everything comes through clean.
I reboot into regular windows and scan...clean. Then within a few hours (sometimes minutes) I start getting infected again, firewall is activated, and rescan reveals virus.
Please help! I've been trying to fix this for days!

Attached are the MGtools log, hijackthis log and combofix log.
 

Answer:Trojan infection. 'Clean' in safe mode, but in regular boot, theyre back! HELP

Hello vthokieod,





SuperAntispyware, MalwarebytesClick to expand...

Do you have the logs from these programs available to post?
 

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My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may boot but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

also can not uninstall many programs

thanks.
 

Answer:desktop doesn't load in regular boot, but works fine in safe mode

blackscreen said:





My desktop will not load when I boot regular, even if I leave it for like 15-20 minutes, if I leave it longer it may boot but I don't have the patience.
It will boot no problem in safe mode which I am using right now.

also can not uninstall many programs

thanks.Click to expand...

What's the exact make and model of the computer and what version (including Service Pack) of Windows are you using?
 

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idea z560  freezing in normal mode but working in safe mode  with windows 7 OS.plz help

Answer:idea z560 freezing in normal mode but working in safe mode

my laptop freezes several times in these first 2 days!!! I am so disappointed!!!! When it freezes, I can't do anything even Ctrl + alt + del doesnt work too!!! I have just received it for 2 days!!! And it freezes without running anything hard!!!

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Hello,

My laptop is slow to boot and will run for 5-10 minutes in normal mode before it freezes and the mouse cursor disappears. At this point it will be completely frozen and I must hold the power button. In safe mode, it seems to run fine without any issues. I have gotten the BSOD twice with this problem, but never long enough for me to actually read what it said. If it makes a difference, my battery is nearly dead and I have to leave the laptop plugged in almost always.

The following symptoms could be entirely in my head...but I figured I would just give all of the information. I think I hear a slight ticking noise on startup and it seems like the fan is working overtime.

The requested .zip file is attached.

Thank you very much for any help. I'm willing to upload any more information you need if you'll tell me how to do it, I'm not overly computer-savvy.

Thanks,
Bob

Answer:all good in safe mode, freezing in normal mode w/ occasional BSOD

Welcome to the Seven Forums.

While we await a BSOD expert to take on your thread, maybe you can work thru these steps...
Troubleshoot Application Conflicts by Performing a Clean Startup
...since you mentioned that thing work in the safe mode.

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Relevance 68.06%

My laptop runs Win XP Pro SP3. Since yesterday, the normal boot does not succeed - but safe mode (with and without networking) are working. I know I am supposed to diagnose the cause in the safe mode, but do not have a clue what the next step ought to be...

Any advice is appreciated...
 

Answer:Solved: Laptop only booting in safe mode

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Ive been having this problem for a few days now,when I start the computer,after a few minutes,no matter what I am doing or if I am not doing anything,it will freeze,the mouse and keyboard wont work and the clock stops,the 2 little monitors that show my internet connection stop flashing too...sometimes,it freezes for a few seconds and then works,and the same thing happens over and over again until it finally freezes forever...other times,it just freezes once and stays there,Ive waited hours for it to work and nothing...

the only solution is to shut down using the button,and I know that is not a good thing to do..I did a system restore,I restored it to a day before the problem started,but when it restarted to finish the restore it froze again and the restore wasnt completed,I had to shut it down pressing the button and I realized later that I lost all the restore points I had...

in all these days,Ive done everything we are supposed to do,Ive had problems with other computers,so Im used to it,this computer is about a year old and these are the specs:

HP Pavilion Slimline s3041la
Vista Home Premium Edition
AMD Athlon 64 X2 Dual-Core 4000+
2.00 GB ram
400GB HD
NVIDIA GeForce 6150 LE
AVG Antivirus
Ad-aware
I have both Firefox and IE, they are both used,because these computer is shared with other people..
when the problem started I hadnt installed anything new...

I dont know what else I should post...I already scanned it with AVG and also did an online scan with kaspe... Read more

Answer:vista freezing in normal mode,safe mode works ok

Liliana325 said:


computer is shared with other people..
when the problem started I hadnt installed anything new...Click to expand...

But one of those other people certainly could have, right?

You might look through Add/Remove programs for installs with dates in that range.

Also, look in the STARTUP group.
 

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Okay i got a virus some how dont know how that really isnt relevant surpisingly.
i noticed it because avg picked it up and i then qaurentined it.
afterwards i used Four diff AV programs just to verify it precense.
All three found it in the exact same place under the same name and all that.
so i rebooted in safe mode, and proceeded to delete it.

I deleted the actual file, which was annoying like usual...
i had to right click on the .dll and go to the properties and remove all the permissions.
Very pety and frustrating... anyways after i deleted them,

I ran the same Four AV programs and they picked up nothing.
then i ran a specific scan with avg, only in the "system volume information folder"
i would have deleted it from there it manually, but it take like an hour,
to go through all the CMD crap, and changing variables, anyways..
it picked it up in there as i hoped it would, i then deleted it from there

afterwards i defragged my whole machine to make sure there wasnt pieces of it anywhere
after the defragging was done, i scanned again w/same 4 AV programs & found nothing
OBVIOUSLY it was gone lol.
i rebooted the system and let it boot up normal this time

when it started up in normal mode after i did all of the above it seemed pretty happy...
keyworrd there "seemed" i waited a lik for the startup programs to load.
gave um a lil extra time just in case i clicked on my computer for the first thing
i was gonna check C:\Windows\sy... Read more

Answer:freezing at startup after logon in normal mode (not safe mode)

im not going to bump this yet,
but i really need someones help i have to already explain today now why i am a day behind on my paper,
i really dont want to have to explain to my of a professor why i am two or three days behind, for obvious reasons something along those lines lmao

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A few days ago, my laptop started acting strangely, like when I opened skype, the program initially would not allow calls and would freeze then eventually would freeze with any use whatsoever, followed by any others that were open, until the only option was to shut down the computer. I have suspected that skype is the culprit, but even when not using it, the same process would occur, except starting with a different program. Even before the computer froze up, I was unable to use Task Manager or System Restore. For task manager, an error box came up that said something like "security tools unable to initialize," but I can't recall the exact words and couldn't do a screengrab.

So I booted up again in Safe Mode with Networking and everything worked fine, though it isn't terribly convenient to have to use it. I ran GMER and MBAM, and the scans came back clean. ComboFix was able to eliminate some problem files when I used it, though, but when I try to boot up into Normal Mode the problem still persists, though at this point I'm reasonably sure that it isn't a virus. I've also gone through Event Logs, and I've seen some reports of memory slowing down, as well as my System Information for Windows saying that BIOS is reporting the wrong values for the memory. Also ran a scan of the system, which reported that there were corrupted files that it could not fix. I have the CBS log, but I don't have the knowledge or experience that I can make heads or tails of it, though I a... Read more

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2 days ago my computer randomly froze up when I had a few chrome windows open and a few other applications. The mouse can move around but nothing on the screen is responsive. I figured it was a one time thing and forced shut down and rebooted. It again froze up about 3 minutes later and now every time I use it it freezes from within a few minutes of logging in to up to an hour. Even if I just log in and don't touch anything it will freeze at some point in time. Last night I used it for 6 hours and thought everything was fixed but when I woke up it was again frozen. It also seems to be lagging a little when opening new tabs and applications which it never did. It works fine in safe mode and stayed on for over 24 hours with no problems.

Dell Vostro laptop
3ghz 2GB RAM
250GB HD 50% full

What I have done:

Restored to a date of last week when everything was working - didn't help
Ran updated versions of AVG and Malwarebytes - clean and didn't help
Turned off all start up items in MSCONFIG - didn't help
Turned off all non microsoft services in services in MSCONFIG - didn't help
All the drivers in my device manager seem to be working as I see no exclamation points or anything

I googled around and tried to figure it out on my own but can't seem to figure it out so if anyone has any ideas I would love to hear them. If you need any more information please ask and I will provide. Hope it was clear and concise.

Thanks

Answer:XP freezing in normal mode working fine in safe mode

Please check the Event Viewer to see what errors are showing up at these times. Each error has a date and time.Go to Start> Run and type in eventvwr.msc then press Enter.When the Event Viewer opens click on Applications in the left pane. If you double click on an error a description of the error will open. Click on the copy icon, (the copy icon is highlighted with the red square in the picture below), once this is done you can right click and paste this description. Please post the error description/s in your next post in this topic.

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stuck on safe mode tried f8 also properties please help

Answer:i am suck on safe mode dell laptop safe mode in all 4 corner

Boot to repair tools either by F key or by booting to a Windows 7 dvd. Google is evil

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I have an acer aspire laptop. Last night firefox stopped responding and from that message the whole system froze. The only way I could shut it down was to take the battery out. I turned it on, entered my password and when it loaded froze immediatley. I tried again, again the only way of shutting down was to take the battery out, and when turned on I was greeted by a black screen and nothing else. I left it til this morning and the same thing happened, completely frozen. Tried safe mode and it worked, but normal mode would not work at all. Tried a few hours later and it worked for about 2 hours and then a blue screen with white squiggly lines appeared and it restarted. It then froze again once restarted in normal mode and hasn't worked since yet safe mode works fine. I tried system restore but there was no restore points. I've searched the internet for an answer but nothing. Can anybody help? Please!
 

Answer:Solved: acer laptop only works in safe mode! help!

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i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

Answer:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

2 more replies
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Hi Guys,

I'm having a problem with my Dell Inspiron 9300 laptop, which is running Windows XP as the OS. It only boots in safe mode, vga mode, and so on. It will not boot in regular mode. I turn the computer on and I see the Dell logo and then the Windows XP logo (splash screen) during start up, but after that the screen just goes blank (i.e black screen).

I did system restore to an earlier point when I wasn't having this problem and that didn't work. I uninstalled the driver for the graphics card (nvidia geforce go 6800) and reinstalled it, but that didn't fix the problem either. Also, when I tried reducing the size of the icons in safe mode back to the normal size, I got the black screen.

This problem just started yesterday and the computer works fine in safe mode. Any help and assistance will be greatly appreciated, thanks.

Edit: I'm going through the site now to see if a previous thread or one of the stickied posts can help me resolve this problem.

Double Edit: I went through this thread:

http://www.bleepingcomputer.com/forums/topic138692.html

and it seems that I've already tried all the methods recommended here. I'm hoping I don't have to get a new video/graphics card.

Again, any help on this topic would be tremendously appreciated.

Answer:Laptop Won't Boot in Regular Mode

Let's try a clean boot please:
Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

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I have a IBM Thinkpad that was setup for use on a domain. I know I have a trojan that has affected my ability to start my computer normally. After I enter in my username and password I let it sit for over eight hours today but I never came to the desktop. I could move the cursor but I never was able to access the desktop.

When I tried to access safe mode I don't know any of the local user names or passwords. I also don't know the admin password.

What options do I have to access safe mode or somehow clear this trojan? I was told I had a trojan before I restarted my computer.
Thanks!
 

Answer:Solved: Not able to access safe mode on a laptop setup on a domain

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Relevance 66.83%

I have this problem posted under Windows 7 Forum. I know that is against the rules, so I will mark that solved. I think it is best that I post my problem here :

I am currently in safe mode as my Toshiba laptop cannot boot up properly. I get through the windows startup. All the icons on my desktop look normal, and then about 40 seconds later, a blue screen filled with information briefly appears before the computer shuts down and attempts to restart itself. It happens so fast I can't write down much of what was on the screen other than a data dump, with numbers counting down to 0 and then it does a restart on its own. I did a restore to November 20 and that did not help, so I did another restore for Nov. 9 and that too did not help. I did manage to open in safe mode and managed to find these errors in some event log :

c:\windows\minidump\112812-25911.01.dmp
c:\users\jay\appData\temp\wer-582810-0.xml

Here is the hijack log :

Any help would be appreciated.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:06:07 AM, on 11/28/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
R1 - HKLM\Software\M... Read more

Answer:Solved: laptop crashing - mini dump - safe mode only

So, I just ran a diagnostic program in the control panel and came up with 42 reportable microsoft problems. Most seem to have a .dmp associated, Does this help ?

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20120719-0422.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20111108-2206.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20111129-1055.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20120201-1920.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20111108-2213.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning... Read more

2 more replies
Relevance 66.42%

This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

19 more replies
Relevance 65.19%

Hi,

I have a desktop Windows 10 x64 machine that's been working fine for months/years. It was automatically updated from Win7 last year.

This morning I replaced the 2x4GB DDR3 memory with 2x8GB DDR3. This seemed to work though for some reason it works at 800MHz instead of the 1600MHz that the memory supports. The BIOS shows mem freq 1600 as expected. But this is the smaller issue. The PC worked booted fine.

When everything seemed to working as expected, I was still bothered by the slow startup and login times. Now with 16GB I had expected these times to improve.
I installed Windows SDK performance recording tool and set it to record the boot sequence and restarted the PC.

Windows failed to boot twice (UNEXPECTED KERNEL MODE TRAP) and went into the auto diagnostic repair mode. Restore just spins until I lose patience. I did manage to boot in safe mode and disable the recording. It did not help.

Running sfc/scannow "did not find any integrity violations".

I also managed to uninstall the Windows SDK/Perf Rec (by restarting the MSI service) - to no avail.

I ran the Windows memory test, but when it's done it reboots, the reboot fails, and I never did see the results.

I replaced the new RAM with the original ones, but this did not make any difference (BIOS setting are as they were originally).

I'm totally stumped!!

Please advise,

Thanks!!

Answer:Windows 10 Fails Regular Boot, Safe Mode boot OK

Hello adish and welcome to TenForums

The recent crashes are all suggesting the ESET driver eamonm.sys might be a factor.


Code:
BugCheck 1000007F, {8, ffff84001fc88b30, ffff840020108000, fffff8019ea3b196}

*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys

Try uninstalling the ESET remote admin software and see if this helps.

0 more replies
Relevance 64.37%

​Just recently bought a custom built tower off my friend, got a new power supply, hooked it up and turned it on. Needed password from when he had it but couldn't remember it so I ran windows 7 on it again and rebooted etc. Ran updates and drivers but started to randomly shut down but not reboot itself. It was random times and I thought it was only when browsing but it does when trying to update as well. So I started it up in safe mode with networking and it ran all night. Also when i was updating windows, it took 3 tries to install SP1 then shut down on 3rd try and when rebooted said it was installed, and it keeps adding more "important updates" to the list after installing them.

Sorry that's a lot to read just wanted to lay everything out, thanks.
 

Answer:Pc shuts down randomly except in safe mode/networking

Welcome to the forum Zach These kind of random problems can be really hard to track down as they can have many different causes so expect to dig your heels in if you wish to find the problem as you will only find it by a process of elimination.

First describe the shutdown,does it actually shutdown through the shutdown sequence,does it power off or does the screen freeze,describe it in detail.

I'm not quite clear but by "ran windows" you mean a fresh windows 7 install? I'll assume so which means the problem is most likely hardware related,especially if you experience the problem during the installation process.

Since the computer works in safe mode this automatically leads me to assume it's a problem with your video card so straight away try reinstalling the video card driver.



Rikky said:





First you need to find out what video card or video device you have if you know download the latest driver from the manufacturers website. If you don't know check the specifications of your computer at HP's website or post the model number of your computer or link to its specs web page.

Alternatively run this program in safe mode,generate a report and upload it as an attachment with your next post.

http://majorgeeks.com/Speccy_d6358.html

Once you have the correct driver uninstall the old one from Start,control panel,programs,restart the computer then reinstall the latest driver,if the driver has the clean ins... Read more

4 more replies
Relevance 64.37%

My brand new T510 randomly Blue Screens throughout the day, after installing Windows 7 Ultimate 64-bit aftermarket.  I've downloaded all the 64-bit drivers from Lenovo and installed them, I've updated to the newest BIOS.  I've rebuilt several times now and tried leaving certain drivers uninstalled.  It still BSODs.  Sometimes it's once every two hours, others it's 3 times in 10 min. I am about to do a mem check.  The CPU doesn't appear to be overheating...in fact it usually freezes and reboots when I am on the web, or in a directory.  It comes back up with the 124 error.  I've looked at the minidump and haven't gleaned much info, as it's a different service or app that causes the BSOD each time. I'm just wondering if anyone else is having issues with 64-bit Ultimate on the T510?  It appears to me it's a driver issue, as I can work just fine in Safe Mode.  But it may be a hardware issue,  I dunno....any help or insight would be greatly appreciated. Thanks in advance!

Answer:T510 Randomly BSODs - but not in Safe Mode

Suggestion: try recovering the factory OS install to see if it behaves better. If it still BSOD's, then I'd definitely assume a hardware issue.  If it doesn't, then it's probably drivers.





_________________________________________________________________ThinkPad T510 : i5-540M : 8GB PC-10600 : 500GB 7200rpm : 15.6" HD+ : Intel 6300 : Win7 Pro 64 : 9CellOrdered 2/Feb/2010 : Shipped 22/Feb/2010 : Received 3/Mar/2010

6 more replies
Relevance 63.55%

Hello,

I am a first-time poster, so I am following the directions for posting; I hope I am doing this properly. Thanks in advance to anyone who can help me with this. Here is the story:

I think I might have had the conficker worm a while back. I did combofix and it deleted some files, and everything seemed fine. More recently, my antivirus has been popping up and telling me about a trojan it has quarantined. Now,
my system keeps randomly hibernating while I am working (very frustrating). Furthermore, I cannot start my computer in Safe Mode. When I try to do a virus scan, my computer hibernates. And I have my system set to never hibernate or sleep!

Just today, I ran combofix and it deleted these two files: c:\windows\AegisP.inf and c:\windows\system32\AutoRun.inf

Unfortunately, the hibernation thing is continuing to happen.

Here is the text of the DDS.txt:
DDS (Ver_09-12-01.01) - NTFSx86
Run by Tricia at 17:36:14.34 on Sat 12/12/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1194 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svcho... Read more

Answer:computer randomly hibernates; cannot start in safe mode

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Fo... Read more

17 more replies
Relevance 63.55%

Hello,

Someone has been helping me in the "Am I infected? / Virus, Trojan, Malware..." forums with a strange problem that appeared. When the computer booted I was presented it stalled on a black screen with only a small box with the name "C:\Windows\System32\cmd.exe", and inside was text in DOS with the line "C:\Windows\System32\*, Are you sure (Y/N) ?". I also had an issue with network activity: the little meter showed enormous alternating spikes in activity and the computer slowed to a halt (this problem has vanished). I was asked to run an MBAM scan and a GMER as well but had a problem running GMER. In the instructions for GMER I read that i should run it in safe mode if I experienced any problems, so I did. I didn`t go very well and kept freezing in safe mode. Somehow it ended up managing to work without freezing. I posted the log and mentioned an issue I had with the keyboard not responding properly, which is still irritating me as I type this. It appears the apostrophe and quotation mark key isn`t working properly right now (look at the apostrophe in the word *isn`t*).

I was told to create a DDS log and start a new topic in Virus, Trojan, Spyware, and Malware Removal Logs and to include the GMER log as well. Then I was asked to run OTL, then MBAM again, and an ESET Online Scanner. It was determined that there were no problems.

In order to clean up the pc I was asked to take several steps. This b... Read more

Answer:Windows Freezing In Safe Mode

OK, what are exact current issues?

31 more replies
Relevance 63.55%

It started happening last night. Came home computer was locked up. Reboot it and 20 mins later it would lock up no bsod just full locked with some artifacts on the screen. Similar thing would happen in safe mode except it would reboot itself.

Still happening now except much more frequent and sometimes I get a bsod.

Specs:
Win7 ultimate 64
And fx am2
8 gig ram
1x ssd with just windows
2x HDD in raid 0.
2x gfx cards running separately to each other.

I should note i can see all the files on all drives correctly which makes me think its not a drive failures

Answer:conputer freezing even in safe mode

Ran memtest for a few cycles. No errors. Ran SFC /scannow it said it found errors and fixed them all but still crashed after that.

Scheduled a chkdsk to happen at next boot, the chkdsk got up to 25% before the system froze.

I have booted a live Linux CD. No issues using the cd. trying to figure out hwo to run a chkdsk from within linux. It doesn't seem to like my ssd.

I can't get into windows for more than 3 minutes now before a BSOD or freeze. thats normal mode and safe mode.

4 more replies
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So I found that I had a virus of some sort and did what I thought was best; eradicate the bugger. I started in Safe Mode and sent SpyBot and Avast! after it. Avast! let me know that some of the things that were to be deleted were in the Windows memory (or something like that.) Begrudgingly, I continued. My computer seemed okay, and in fact the problem may be unrelated. Just today, my little laptop (Dell Inspiron 6400/Windows XP/Service Pack 3) froze. When I restarted, it wouldn't get past a black screen with my mouse frozen in the center. After running Avast! and Spybot again, it almost started up. It brought up my background but once again froze.

Any ideas? Many thanks in advance for any help that can be provided.

PS. My comp seems to run fine in Safe Mode. That's how I'm submitting this.

Answer:Computer freezing outside of Safe Mode

Little Update: So I tried a system restore and it temporarily fixed the problem... then my little lappy restarted. Since then it's been telling me there's a problem and it's stopping windows so there won't be damage. This error note comes up at the end of the lovely blue screen: STOP: 0x0000008E (0xC0000006, 0xF77Feb75, 0xF738F7F0, 0x00000000)

1 more replies
Relevance 63.55%

Hi I wonder if anyone can help. I have had major problems with my pc in normal mode and safe mode (by the way I am no genius on computers). My Advent won't take the recovery disk as it freezes and now when I try to get into safe mode using last configs that worked it now tells me that the file windows\system32\config\system is corrupt or missing. Previous to this I have run several cleaners for the registry ect and tried to clean up the computer ie deleting programms and defragmenting etc. What can I do now as it keeps freezing before I can do anything. The screen goes blank the light switches off but the fan is still running and it has been cleaned inside. I am running XP home edition with service pk 3. Please advise as I can do it with instructions.

Answer:computer freezing & in safe mode

Welcome to TSF

You probably pooched the system files using the registry cleaner....read the announcement http://www.techsupportforum.com/micr...-cleaners.html

System freezing sometimes indicated a failing hard drive, Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

1 more replies