Computer Support Forum

Windows 7 System Disk for a Dell Inspiron

Question: Windows 7 System Disk for a Dell Inspiron

I recently installed a distro of Linux on my dell Inspiron, after deciding it wasn't for me I wanted to get use the windows 7 boot loader and remove Linux. No problem, I thought, I'll just boot up the windows 7 system disk, use the repair option to overwrite GRUB and delete the Linux partitions.

Problem is my dell laptop doesn't appear to have come with an install disk for windows 7. It does, however, come with a disk called 'application', 'drivers and utilities', 'resource media' and 'roxio creator strater'. There isn't a possibilty that my OS is hiding one of these is there?

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Preferred Solution: Windows 7 System Disk for a Dell Inspiron

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows 7 System Disk for a Dell Inspiron

Hello OffAndOnAgain and welcome to TSF,

If you didn't remove the hidden recovery partition, you can restore your PC using that. Depending on what Dell machine you have, you can either restore with backup discs or with a built in startup command. Use one of the methods below:

1. Download/Buy a recovery disc here.
2. Press CTRL + F11 during bootup, choose to restore the system.

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Tried a PC Restore using Dell's website instructions. Now have a black screen with message "Loading PBR for descriptor 3 ... done. Non-system disk, press any key. There's no floppy drive, and no CD in the CD drive. Dell didn't provide a reinstall CD, but tried using an older XP reinstall CD and restarting. That didn't help.

Answer:dell inspiron 1300 non-system disk error mess

You should have a recovery partition on your drive. To access, you restart and press (I believe) the F8 key and follow instructions.

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Helloi've got Three Dell Inspiron 5559 with "factory hard disk" (no solid state drive).Windows 10 in always in 90-100% disk usageI've stopped Windows Update, Transfer background Service, Superfetch, Startup Optimiziation, Windows Search.. but the problem is still here.
Any suggestion?

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I bought a new Dell i3847 and it has Windows 7 Pro 64bit factory installed on it.
I wanted to do a full system backup, but the Dell Backup and Recovery software will not allow me to do a system backup.  Further, I have been unable to create a system recovery disk using Dell Backup and Recovery.
I can't use the Dell provided system disk for recovery because it is clearly marked Windows 8.1

1) Why is a Win 8.1 disk included with a Win 7 Pro 64bit system?
2) What is wrong with Dell Backup and Recovery that it:
a) can't create a factory recovery disk
b) won't allow me to create a system back up so I can return it to the factory state


It's been 2.5 hours and it is still "initializing disk" to create a factory recovery.  It usually fails somewhere during initialization or writing.    Spending hours for each failed attempt to create a factory recovery disk is NOT GOOD!

Answer:Help! - New Dell i3847 - Windows 7 Pro - Dell Recovery Disk is Win 8.1 & DBaR won't let me do a System Backup

It has now been 4 hours and Dell Backup and Recovery is sitting on "Initializing Disk" under create Factory Recovery Media

I can't have it take hours and hours, then fail and then try again.... then take hours and hours.... then fail ... then hours ... then fail...


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I've got a new Inspiron 15 a couple of days ago with the following configuration:
Intel core  i7 7700HQ cpu
512GB SSD (bios reports M.2 PCIe ssd-0) -- no other hard drive
Graphics card NVidia Geforce GTX 1050 Ti
Screen resolution 3840 x 2160
My problem is that I cannot split the hard disk into 2 partitions nor can i shrink the partition on which windows is installed from within windows. I used both the windows gui (disk management) and the command line program diskpart.
Does anyone have any idea?

Answer:New DELL Inspiron 15 7000 denies to shrink windows installation hard disk drive

It sounds like you might have a 7567 Gaming system.  If so, Windows will shrink a partition if it can. I would not recommend using a third party utility to shrink it since problems could happen and you might lose the system.
If you need another partition, you should have an option to place a 2.5 inch drive in the system for that.

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Hey people,
So I wanted to install Ubuntu (or some other linux os) alongside Windows with dual boot and all. After going through some problems, I found out that my disk is dynamic and that was what was causing all the issues. I tried looking for ways to convert dynamic disks to basic ones without wiping them, but no luck. There were some programs that supposedly do that, but when I tried using them, the option wasn't there or returned some error. Is there some way around that? I really want to install a linux os, but I don't want to delete everything.
Any help is appreciated :D

Answer:Converting dynamic disk to basic disk Dell inspiron 15R 5537

Have you tried AOMEI Dynamic Disk Converter? I once used it, and it went successfully. it provides 
 two options to convert dynamic disk to basic disk. 
Method 1: Convert a dynamic disk back to basic disk. Safely, directly and time-saving (only take 3-10 seconds) revert a dynamic disk back to basic disk without losing data. Method 2: Convert any dynamic volume to basic partition. Sector by sector clone simple volume, spanned volume, striped volume, mirrored volume and RAID-5 volume from dynamic to basic disk.

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I had blue screen error ( kernal data in page) whic i try sorted by running chkdsk n memory device test and result was both HDD and RAM are fine and has no errors and faults. after few days i am now receiving this error right after dell bios loaded " error disk reading press alt ctrl del to restart" but on restarting it doesnot respond back. what to do ? I am using inspiron dell core i3 with windows 8.1. please help

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I was recently given a Dell Inspiron E1505 laptop with windows XP Media Center Edition as a gift. I am very grateful for the gift as a single mother of two in college. The only problem is, that this computer has been a problem since the first time I turned it on. It constantly had to suddenly shut windows down and kept telling me to run CHKDSK/F and restart. It never would work till today. After the computer restarted now every time I try to turn it on it first goes to a boot menu asking to start in safe mode, a few others and start windows normally, and then no matter what I choose the entire screen goes blue and says "A problem has been detected and windows has been shut down to prevent damage to your computer." and some more about disabling antivirus and back up utilities and to run CHKDSK/F but the screen never changes and I can't do anything. I am hoping this can be fixed, even though the computer has been a pain, I have to have it for school and will be devastated without it. If someone out there can help me fix my computer I will be so grateful.

Answer:Dell Inspiron E1505 Windows XP complete system crash

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Hello i am tray gaines ,i have a dell inspiron 3520 laptop,i recently been downloading tools and software from different websites for marketing ,& school reasons..problem started once i tried to download the program facebook blaster rar file ,i read on the website to download 7zip,or framework software dot net i did launch the p2p program to unload all the files of facebook blaster,once i did that the screen went crazy and went to a screen where it said system is locked please enter unlock code or complete survey to unlock it. So i tried completing the survey and it kept running me into circles not unlocking it ..can somebody please help me ,and explain what is going on ??? My guess is a virus or hacking through downloadin this 3rd party software

Answer:If you are familiar with windows 8 system ,& dell inspiron laptops please read!!

I can't imagine that software being legit as a rar file...are you trying to warez it?

Also, the software sounds questionable in itself.

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I would be very grateful for any advice to help me recover my laptop, please.

It is a Dell Inspiron 1545. It came loaded originally with Windows XP, and I upgraded to Windows 7 at a later date. I do not have a system restore disc and have exhausted the system restore options that appear on-screen.

The information onscreen reads:

Problem signature:
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Probem Signature 03: unknown
Problem Signature 04: 21201054
Problem Signature 05: AutoFailover
Problem Signature 06: 24
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.
Locale ID: 1033

I am at a loss and would very much appreciate your help.

Answer:System Recovery Problem with Windows 7 on Dell Inspiron 1545

What, if any, XP and Windows 7 installation and recovery media do you have?

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Hi All,

I having a problem with this laptop that when I go the search screen, it shows the puppy dog, and I can make the tail wag, but it doesn't show any options to search for anything.

System restore will start up and it's blank. Same sort of thing.

Windows updates, also goes blank when I run it (I can do them manually).

When I go to look at user accounts, it's blank too.

I ran Spybot S&D on it, and it seems okay.

Answer:Dell Inspiron 6400 won't allow searching,system restore, windows updates

click start, run, type cmd, typed sfc /scannow. You will need you xp cd for this if it finds any errors. If that doesn't solve the issue post back.

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Hi guys

I have a Dell Inspiron, 4gb, 64bit. Windows Vista, home premium.

First issue;
The system would freeze and flash and turn off at the slightest flick, such as a slight tap on the keyboard.

Second issue;
I took it apart for a clean, and thermal paste renewal, once I put it all together, I tested it and still the exact same, but now it's developed a NEW problem...I ran it all night without an issue, the next morning I turned it on and there was a problem... The screen wouldn't turn on, no back lights, not even the slightest suggestion the screen was on. Completely dead.

I took the power button section out, turned it on, worked perfectly, put it back on, back to square one.

Then I removed the keyboard plastic surrounding, and it worked fine, then put it all back together and same problem...

It's completely free from any virus. The laptop is using a 65w charger when it should be using a 90w charger, (not my laptop).

I've received the follow message a few times; "timer chip counter 2 failed" Explanations?

The screen is my main issue at the moment, it's on with no pressure, then off with pressure.

Thanks for your time


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Hi, I've just reformatted my Inspiron N5010 laptop, reinstalled WIndows 7 and now my Wifi doesnt work. Been trolling through the web I believe the issue here is with the driver as the attachment in Device Manager. I tried clicking on Software Update but it could not find the anything online. I tried to use Dell System Detect but it says format issue until I found a post in this forum stating to install Microsoft Net Framework. Title of post is Dell System Detect (DSD) launch error. It seems to have installed but when I run DSD nothing pops up. I was hoping DSD can help me identify the right driver. Can someone please help me with DSD, or maybe help me identify the right driver required? I hope I'm on the right track to resolve the WIfi issue.

Answer:Inspiron N5051 no Wifi + Dell System Detect does not work on Windows 7 64bit

This driver first
then reboot and install
then reboot and install

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Brand new laptop, I just received and tried to create a recovery USB drive.  I run "create recovery drive' wizard and got "a problem occurred while creating the recovery drive" error.  I could create a recovery drive when I unchecked "Back up system files to the recovery drive"
I googled the issue and found that it might be related to missing or corrupted install.wim file.  did I get bad laptop??  Tried Dell tech support but couldn't get any support....

Answer:Can not create a recovery disk with system files on Windows 10 inspiron 15 5000 laptop

I have the same problem on an Inspiron 13 running Windows 10. Creating a recovery USB drive always fails with "problem occurred while creating the recovery drive".
Following the suggestion of user "Mogojohn" on the Microsoft forum, I was able to do "Create System Image" by selecting "Settings", "Update & Security", "Backup", "More Options", "See Advanced Settings", and then look for System Image Backup at the lower left. Here is the Microsoft forum thread:
I backed up the system onto 4 image DVD's plus a System Repair DVD. I restored the system using these DVD's and everything seems to be OK so far.
Restoring this system image does not get you to a factory install, instead it takes you to the system state when you created the system image. But this is at least enough for me not to return the Dell Inspiron 13 (for now).
I would still appreciate it if Dell would explain how to get the Create USB Recovery function to work.

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I had to reset my laptop but there was some error message during the reset and since then my laptop just stuck in the Dell logo screen, reboot and Dell logo again. 
Does anyone has any idea about it?
Thank you,

Answer:Dell Inspiron 11 3000 stuck in Dell logo loop after system reset failed

I'm assuming the system is on windows 10....
I'd suggest you try to get system to boot into the Recovery Repairs screen. At the Dell logo screen, turn off your computer using the hard reset /power button. Keep turning the computer on and off until you see your PC booting into the Recovery Repairs Option screen, see image below. It should only take a few reboots.

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Have an older Dell xps running windows 7 and I need to order new operating system disk. In the past I have ordered disk from Dell and not sure if I can do the same for this system.
Thanks in advance.

Answer:getting replace OS Windows 7 disk from Dell for a older system

You can Download Windows 10 TH2 Installation Media and Clean Install with your Windows 7 OEM product key:

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All of a sudden (isn't that how these things usually happen), I put in a disk to upload some software and my computer is not reading that disk at all... I'm not getting an error, I'm simply not getting a thing. Is this a case where the drive has failed entirely or is there something I'm missing that can solve this problem?

Any help appreciated!

Answer:Dell Inspiron 530 won't load from disk?

try ; does it open and close ?make a noise? have a light on? can you see it via explorer?
device manager, have you looked in there?

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Hi all, I am new to these forums.Ok, basically I've got lots of problems with my laptop, and if there is no way to do the following, I will have to post them.Basically I have done a clean XP install on my Dell Inspiron 6000 laptop and I want to do the Dell system restore that restores it to factory settings to sell.I know the partition is still there (10gb of my hard drive is taken up), but I can't access it by the normal ctrl f11 command.Any help?

Answer:Dell Inspiron Dell System Restore - Help!!

As far as I know you have to boot up with the restore disc which then activates to format and reload.

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I just bought a Dell Inspiron.  I know very little about androids.  Dell keeps on wanting me to install/update a Dell recovery system.  Should I try to ignore this?  Will this cost me money after a trial period?  Thanks

Answer:Dell inspiron - Dell recovery system

Did you buy your Dell New?The recovery system is usually part of a Dell computer.It enables you to recover your operating system in the event of a crash. What does android have to do with your issue? Unless there is a specific page that tells you there will be a charge,I wouldn't think so ,unless they are wanting you to upload to the "Cloud". Can you be more specific?
What is your operating System?

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Hey where is the best place to get the partition/recovery cd for my Dell Inspiron E1405? (I had a virus and I erased some important files) Is it possible to download it free anywhere?

Answer:Dell Inspiron E1405 partition disk

You won't be able to download it legally, but if you contact Dell they should send you one for a nominal fee.

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I'm hoping someone can help...

The other night I downloaded a new Ricoh SD card reader driver and it asked me after installation to restart the computer which I did, only to receive 'Disk Read Error, press ctrl + alt + del to restart.

Restart and same thing, tried the BIOS settings to change around the order of how things were booting up - didn't work.

At first I thought it was because of the driver I installed, then further research showed that Dell has a problem with older laptops having a 137GB limit.

I swapped out my smaller 60GB HD last year for a bigger Western Digital one and am now thinking it has gone past this limit and this is why its happening.

My question is IF this is the problem (and I really don't know if it is) can I take out my hard drive and put it in another laptop that will support a bigger HD, delete some stuff then put it back in my laptop and have it back to normal OR is it likely that the whole drive is corrupted?

Thanks in advance!

Answer:Disk Read Error - Dell Inspiron 6000

I think XP SP2 overcame the 137GB limit.

As far as the whole drive corrupt, I would suspect the SD card reader driver as the culprit.

Yes, it is possible to attach a laptop hd to another computer through the USB port using an adapter, like this
this only accepts IDE type drives.
There are more expensive adapters that accept both IDE and SATA drives.

I would not install the hd from this computer into another laptop because the hardware is different and it either would not boot or to boot would make changes and then putting it back into the original laptop would cause more problems.
Simply attach it and use the working laptop to view what is on the hard drive and see if anything actually has to be deleted.

I still think the Ricoh sd card driver is the problem. Unfortunately without being able to boot into windows, even in safe mode to remove the driver is next to impossible.

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My P.C has started giving an error. "No internal hard disk found". Press F1 to restart F2 to run setup utility F5 to run PSA.When I go to setup utility there sometimes it shows the fixed HDD, and sometimes there is written "None"...When I ran diagnostics, initially it did not give any error about hard disk. But now today diagnostic showed a message that "Hard disk not attached". I have to restart again and again to reach operating system.
Operating system also gave the error thrice "Your P.c have some issues" today the Stop code was Memory management.
What could be the problem....??

Answer:Dell Inspiron 15, Hard disk related issue.

It appears that the HDD (hard disk drive) could be intermittently failing. If you are in the operating system now, you should start saving your data (documents, MP3, pictures, etc.) to a USB HDD. We will need your exact model number to know what HDDs can be installed.

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How do I go about getting the 3rd recovery disk, (required for a full system reset).  Right after I bought my Inspiron 3650, I went through the Create Recovery Media, which created TWO, (not three), DVDs.
I believe a bug was introduced between when the 3650 was released, and Dell updated their Backup/Recovery module.  The problem I'm having, is during the restore, I'm prompted to put disk three in, (which, of course, I do NOT have) !

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In the morning the pc was working just fine, i turned it off and then back on to change to a another operating system. Instead of taking me to the boot options it took me to a black screen saying;
intenal hard disk drive not found
 to resolve this issue, try to reseat the drive.
No bootable devices--strike F1 to retry to boot, F2 enter Setup Menu, F5 enter PSA
I didnt did anything to the pc, it was just sitting in the table and so I doubt it may be related to the hardware as several forums say.
When I enter the BIOS it says on Fixed HDD; ST500LM012 HN-M500MBB                                              (500 Gb)
Here the details of the computer
Dell Inspiron 15N 3520
Windows 8 (with 8.1 Preview and Ubuntu)
uses UEFI
Core I5 2.5 GHz
4GB DDR3 Ram
500 GB of HDD (i think it has a 32GB SSD cache)

Please help, i have tried reading all over the internet and trying everything  that does not require opening the device (the device is new and is not easy as I would like it to be).
Can anyone tell me what to do or if it can be saved without any hardware change? It only has about 2 months and  i have important information inside (yeah no back up...)

Answer:Dell Inspiron 3520 Internal Disk not Found

Hi joseph97svl,
Thank you for the update.
Since the HDD is detected in the BIOS and also the test passed, the hardware is functioning as designed. I suspect it is a software issue and you may consider restoring the system using the recovery discs.  Follow the instruction given in the following link to restore the system using the recovery media:  
In case the recovery discs are not created, send me a private message with the system service tag to assist you further.  Please click on my name and click Start Conversation to send me a private message.

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My three year old Inspiron 7737 running Windows10 Home has ground to a halt mainly because of 50-100% ST1000LM014-1EJ164 disk utilisation. I was thinking about replacing this disk with a 500GB SSD however I do not have my original Windows8 media and associated license key (and this would need to be upgraded to Windows10 which I achieved free of charge). I currently have  643GB free of 913GB so this would be feasible if this could be achieved ideally without the need to purchase a Microsoft license and installing from scratch. 
Is there a cost effective way of speeding up my laptop using my current licensed Windows10 OS?
Thanks in anticipation. 

Answer:Improve Disk Performance : DELL Inspiron 7737

1) Your Windows 8 key would be embedded into your BIOS, so you wouldn't need it if you wanted to reinstall Windows 8.  But you don't even have to do that because....
2) When you upgraded to Windows 10, your system would have received a "digital entitlement" license.  Basically, Microsoft's activation servers have recorded that your system has a Windows 10 Home license, so you could perform a clean install of Windows 10 at any time and your system would activate just fine.  You'll never need a product key for that.
3) If you still want to avoid doing a clean install, use a tool like Macrium Reflect Free to capture an image of your system and restore it onto the SSD.  Or even better, buy a SATA to USB 3.0 adapter so you can connect your SSD temporarily that way, then do a direct clone of your existing drive onto the SSD, which Macrium Reflect Free can also do.  Then shut the system down, install the SSD internally, and you're good to go.

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I purchased a Dell inspiron 11 3000 2 and 1 which i wanted  a smaller tablet but there are some problems with this particular product.

1. The disk space is only 32GB in which Dell loads it with a bunch of stuff. I've deleted all of it and still not enough disk space to update windows 10.
2.Only software i am running on it is MS office is there any other thing i can do to free up the 8GB required for the windows update.

Answer:Dell Inspiron 3000 2 for 1 updates and disk space

If you haven't done so, make a set of recovery media - you can then reclaim the space on the system that's holding the recovery image.  You'll need a 16G or larger flash drive you can dedicate to the recovery image.

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My computer works way faster now and it doesn't overheat, but it won't pick up internet connections now. The wireless thing on its side doesn't work anymore. Also, whenever i try using an Ethernet cable for it it doesn't work...

Answer:I used the factory restore disk for my dell inspiron 1525?

i'll also move to networking

{Device Manager}
Post back the results in device manager
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} > network adaptors, click on the + > post back the devices listed there
are there any ! ? or X

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I am planning to buy New Dell Inspiron 15 series 7000. I would want to replace the harddisk with SSD by next year or so. But i wanted to know if i can have SSD along with hard disk in this laptop.
I wanted both good performance along with large storage. So i was wondering if i can have two disks at once.
Thanks in advance

Answer:Can i have SSD along with hard disk in New Dell Inspiron 15 series 7000

mSATA and mini-PCI express have the same form factor but are electrically different.   It doesn't look like any of the newer Inspiron 7000 series models have mSATA connectors -- the older 3rd generation ones did, though.
If you want an SSD along with a hard drive, you'll need to consider  an XPS system - not an Inspiron.

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It says please reseat drive. I replaced my old hard drive and my new hard drive was working for 3 days. Then it came out with the same issue my old hard drive had. Please help, I don't want to buy a third hard drive

Answer:Dell Inspiron 1440 no hard disk drive found

If you installed a 7 mm drive, you likely need a spacer to ensure  it connects in place of the original drive, which is 9.5 mm in height.

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I have a Dell Inspiron N 5010.  I had to put in a new hard drive.  I do not have a disk with windows 7 on it.  I have a recovery disk but it does not work.  How do I get back my OS?  Also the windows code on the bottom of the computer has worn off and is not readable.  Can anyone help me?

Answer:Dell Inspiron N 5010 replaced hard drive have no OS disk

Is your Dell registered with Dell? Have you contacted them to see what help they can provide?

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I need to reformat my friend's Dell Inspiron 700m laptop. But when she ordered this laptop, the order didn't come with any window installation disc. If I am not mistaken, isn't Dell do provide the installation disc to the customer?

Anyway, I wonder is there anyway we can download the installation program from Dell website? If so, how do we do it? Thank you so much.

Answer:Solved: How to reformat Dell Inspiron 700m without the installation disk

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Hi, After turning on my laptop I am getting an error message, "Internal hard disk drive not found". No bootable devices.
I've turned it off, unplugged, removed battery, unplugged/re plugged disk and rebooted but that didn't do it.
I ran the ePSA prebiotic assessment. Everything ok, EXCEPT it tells me my hard drive is not installed.
F2 Set Up>Boot:
Fast boot enabled
Boot list option UEFI
Secure boot enabled
Load legacy option disabled
Boot option #1 onboard NIC ( IPv6)
Boot option #2 onboard NIC (IPv4)
Anyone experiencing this and found a solution that works?

Answer:Internal Hard Disk Not Found -Dell Inspiron 15 3542 laptop

Hi Amy,Thanks for posting.Please run a diagnostics test either by pressing F12 at startup, or use Dell Support Assist make a note of any error messages, and contact Dell Tech Support for further troubleshooting and possible resolution.  You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session

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Hello ..This is for my friend who has a dell inspiron 1525.We have done what it says and reseated the hard drive, but we are still getting this message.I have ran the diagnostics test, and confirmed the the drive is not being detected in the BIOSWe have tryed to reseat the drive a few times but without any luck..Is there anything else we could try, but luck is not on our side at the moment as we have no other laptop we can try this drive on.I was wondering what might have caused this, ryan my friend says he had fallen asleep and had left the laptop on for about 10 hours  , it was buried in the bed, so could over heating have caused this

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Many years ago, when I purchased my Dell XP machine, Dell supplied me with a proper XP installation disk. When I purchased my Dell Inspiron in 2010 Dell refused to supply me with a proper WIn 7 installation disk even though I offered to pay a little extra for it. It was the recovery partition or nothing. As recommended, I did make a repair disk at the time. I assume it can't be used to make a repair reinstall but if it can I'd be grateful for any details.
Would my cynical view that this was all to do with Dell making an extra profit and nothing to do with them being helpful to their customers be correct?
Six years later this could well be becoming a serious problem to me. I'm having one or two incipient problems and it could well end up in having to do some sort of reinstallation of Win 7. As far as I can see I have a number choices.
1) Use the recovery partition, that is a factory reset. I now have 6 years worth of downloaded software plus numerous tweaks, some of which took me ages to find - try to get any audio-related program to work "out of the box" and see what happens. I would only do this in extremis.
2) Do a repair reinstall, the favourite option of many threads on Windows problems. Er, excuse me, Dell have made it impossible to do a repair reinstall.
3) Contact the MS site that supplies ISO images of Win 7. Oh dear! As an OEM, Dell would appear to be on the banned list. Microsoft refuse point blank to supply anything.
4) Ah, there's a site ... Read more

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I've had this problem with a few disks actually--disks with media burned on them (I think QuickTime format), but for whatever reason DVDs either work immediately or take only one or two tries before succeeding.

I am trying to install a legit student copy of MATLAB, the disk is brand new but does somehow have one or two scratches, very minor. Usually the drive tries to read the disk for maybe 30 seconds before giving up, occasionally it spins without any sign of stopping until I pop the disk out when it starts to get hot. Clicking on the drive in the 'my computer' menu just tells me I need to insert a disk into the drive.

All of my drivers should be up to date. Also, for the record, the disk is fine and will run on other computers, just like the previous disks it's been unable to read.

Any suggestions?

Answer:Dell Inspiron 1521 DVD RW drive will not read MATLAB install disk

Sounds like a bad disk drive. I had a dell Inspiron 1720 that would do the same thing. I finally gave up on it and bought an external DVD drive and it worked fine. You could try ordering a replacement DVD drive from Dell.

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F1 reboot not working....
Please helo

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Veo que muchos tienen el mismo problema, desde que instale windows 10 mi inspiron 15z 5523 murió,
dos opciones o se escuchan los 3 pitidos tan temidos, o directamente la pantalla se queda negra. 
Cuando la lleve al service me dijieron que era problema de la mother, pero que no la podían importar a Argentina así que consulté otro service... ahi me dijieron que debía tener alguna corto, así le llevaron la mother a soldar y me la devolvieron sin hacerle nada porque no le encontraron ningún problema.
Investigando encontré que podía hacer desarmarla y quitando la corriente de los capacitores podía hacer que reviva, 
Hice los siguientes pasos
1 quité la batería CMOS (para eso hay que sacar el teclado y la tapa de arriba de la notebook)
2 Apagué la batería con el interruptor que trae en el mother
3 Apreté el boton de power para drenar los capacitores de la mother
4 Dejé la compu en ese estado durante un rato (10 a 15 minutos)
5 Puse nuevamente la batería CMOS y activé la batería del portatil
6  cerré y volví a poner todo en su lugar
7 apreté power y arrancó perfecto como si nada. (en el proceso de arranque recuperó una versión anterior de windows)
Usé la maquina sin que se apague por unos días y funcionó impecable, sin tirar ningún tipo de error ni nada, 
El... Read more

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Resolution is below:


I'm working on a Dell Inspiron 546 that is Windows 7 64bit and has a recovery partition. The hard drive is partitioned something like 10MB-14GB-460GB.


Pressing F8 gets the Windows boot options and "Repair Your Computer" is at the top. When selected, you see a couple white progress bars but it then starts to load into regular Windows 7, not the recovery software/partition.

The PC boots to Windows 7 just fine and there is a program called Dell DataSafe that recognizes that the factory default recovery partition is there and even lets you make a bootable key or disc or just run the recovery after a reboot. If you run the recovery and reboot it then gives an error that it can't find \windows\system32\boot\winload.exe and if you hit Enter after this it then boots to the OS.

I tried creating a USB key and got the same winload.exe error but when I pulled out the key and hit Enter it then said it couldn't find \boot\BCD. The BCD on the USB key seems to be pointing to all of the correct resources (WIM file) on the USB key and the BCD looks like a BCD I have on another USB utility drive I have so I'm not really sure what's wrong.

There are a couple BCDs on the recovery partition and I'm wondering if they could be bad even though bcdedit displays them properly. I'... Read more

Answer:Trying to fix Dell Inspiron 546 system restore (bad bcd?)

a shot in the dark but test the hard drive.. could be a drive going bad..

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Hi, Recently the Tech guy at my work threw out a bunch of computer towers and other computer parts etc..In amongst all of that was a Dell Inspiron Mini 1012 with no battery or AC adapter. So I took it home and plugged in an AC adapter that met the specs. It powered up and says the following: SMART Failure Predicted on Hard Disk 2
Warning: Immediately back-up you data and replace your hard disk drive. A failure may be imminent. Press F1 to continue.I press F1 and it Starts Windows. It then goes to a screen stating Windows Error Recovery. Windows failed to start. A recent hardware or software change might be the cause. Then they give you 2 options. Launch Startup Repair (recommended) or Start Windows Normally. I tried both of these without much luck. During the Startup Repair it says Startup Repair cannot repair this computer automatically. Well I know that the problem is obviously the hard drive is corrupt. I will need to replace the hard drive. I have tried to click F8 a ton of times during boot up and it won't get me to that option. I have tried plugging in an external cd/dvd drive and boot from the cd. It cannot get the mini 1012 to boot up that way. I changed the boot sequence to boot up from cd drive first. I don't understand why the F8 function won't work. Also during the System Recovery option I got it to a screen stating: To access recovery options, log on as a local user. To access the command prompt as well, log on using an administrator account. Usern... Read more

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ok first of all let me start off with audio i bought this laptop earlier this month and i noticed after a week tht one of the speakers wasnt making any sound so i looked it up and most people said its probably a driver or a balance so i checked all sorts of sound tests balance left speaker right speaker mute or not mute (only the left speaker works) i uninstalled the drivers (realtek) tried it out with the trusted(sarcasm) windows 8 drivers  only sound tht came was left side i also checked it with it dell diagnostics  both  in windows and before windows it showed tht everything was perfect and the bios dell diagnostics had a sound check so i tried that and only had sound in the left one (so im guessing its not a windows problem).So if i have missed sumthing here pls enlighten me also i havent installed vlc or wutever sound mods so i didnt blow it up infact i dont think i ever even made my sound volume goto 100.Second problem is the damn grahics driver first time i opened my laptop it told me to check my graphics driver and started acting out (my screen was blurry) so i tried to install the latest driver which didnt help so i returned the laptop and got a new one..same problem after which i discovered that theres a specific driver that it recommended which works.Now  if any of you r assuming that oh so what just cuz the graphics driver isnt up todate it should atleast perform normally not act like sumthings broken or overheated ...well no it does anyho ... Read more

Answer:problems with dell inspiron 15 3521 : bios , graphics driver , disk cashe

azk_1yes it was the pre windows dell dignostics the one u get from f12 wen u turn the pc on
That might have been the PSA diagnostics. The Dell 32-bit Diagnostics audio tests play a short piece of music, but the PSA tests just play the system tones. Anyway, you wrote "and the bios dell diagnostics had a sound check so i tried that and only had sound in the left one". If you did not hear audio in the right speaker during the diagnostics then the speaker needs to be replaced.
azk_1bt it nevr said it self tht the speakers have a problem it said everything was fine
It doesn't matter what the tests says -- it just matters if you can hear the audio the tests play. If you can't hear it then there is a hardware problem.
azk_1and what abt the error its also before windows start screen then it says checking media then fail whats tht abt
Sorry I only know about audio. This is the Dell Laptop Audio discussion board. You might want to post on one or more of the other boards with your other questions.
Laptop general Hardware board
Microsoft OS board

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My less than year old Dell can't boot up because it immediately enters a repair mode that never completes.  Any suggestions before I move on to another brand?

Answer:Dell Inspiron 15R - automatic repair loop and disk error correction never completes

Since you still have a warranty, run an extended diagnostic on the system.  F12 a few times at powerup to get into setup -- in particular, run the extended diagnostic on the drive.  You'll likely see a fault code starting with 2000-.  Record the exact error and contact Dell with it -- they'll replace the drive under warranty.

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I found an old Dell Inspiron 530a in my house, it was stored because it didn’t work anymore, so I got in the job of restoring it. I found out the problem was the PSU, so I replaced it and it worked fine for about a week but 2 days ago, the computer froze for almost 2 hours, so I turned off the CPU. After that, the computer does not want to boot, I press the power button on the front of the PC, and it remains in an orange light, and in the inside, there is also another orange light in the Motherboard. The fans start very loudly and don’t stop until I unplug the CPU or I turn it off from the power button. I have tried these “solutions” for what I think is the problem:
Removing the Motherboard battery
Removing the RAM
Disconnecting the 24-pin from the motherboard
Disconnecting everything from the PSU
Switching the jumpers near the batteries
I don’t know what the problem might be, but I am almost sure that the PSU is not, since I bought it with a higher capacity than the original PSU and I have done the tests with a jumper in the 24-pin connector
The new PSU is a  “Coolmax V-500 Series 500W 120mm ATX Power Supply” and everything else are original Inspiron 530a parts.
Thanks for any assistance you can give me

Answer:Dell Inspiron 530a Orange Light on Motherboard and no boot on Dell inspiron 530

Hi armandobl,Thanks for posting.It appears your motherboard may have failed. 

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Hi I've been having this random issue which I I'm not sure where it originates from.I own a Dell Inspiron  7537 .Recently it started freezing when left inactive, and rarely while in use.I also noticed it freezes and if left alone turns itself off after activating Dell SupportAssist.Based on a previous post I tried opening LogGrabber.exe , but the same thing happened.I ran diagnostics and so forth (safe boot and windows) everything should be fine.There is also a catch. After the freeze (and then me force shutting it down through the button) the clock goes 1 hour forward, sometimes 2 hours.At the start of all of this I thought the clock messes up and puts itself 1 hour forward, but when unsuccessful mases my system freeze.Any ideas?

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This Dell Inspiron 1100 was bought off Ebay. When its turned on, the Dell logo appears, says Inspiron 1100 Series, BIOS Revision A32, the bar goes across, then it says:

This computer system, #G54Y541-A95B is protected by a password authentication system.

I get 3 tries, then it shuts off.

I see those kits sold for 60 bucks but I was wondering if there was anyway in the world to get around this otherwise. I read the giant Dell BIOS password thread, but wasn't successful with anything mentioned there.

Answer:Dell Inspiron 1100 System Password

Having Same Problem With Dell Inspiron 1100

Several months ago my mom loaned a 'friend' a couple hundred bucks, he gave her his laptop to hold as collateral. Now nearly 6-7 months later, I am stuck with her problem. He skipped town, no clue how to reach him, even if that would help and she has a non-functioning laptop! I have been searching high and low. I am not comfortable enough with laptops to do the soldering thing and don't know where else to start. My service tag is about same as yours, at least last 4. If you figure it out, please share info? Sure wish she would have told me before completing this transaction.. I would of said "GET PASSWORD FIRST!" :knock:


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Hey all.

I have a really annoying issue with my current Inspiron 9300 that it seems a few others are having. The socket for my power supply is loose on my system board, so the A/C power keeps going on and off, thus causing my screen to blink every time. Its only getting worse and I'm waiting for the day that I don't have the ability to charge it anymore.

So, onto my question. Is there any way that you can replace just the socket without the entire system board without getting too technical? I haven't really opened it up and investigated, so any advice would be appreciated. Thanks.

Answer:Dell Inspiron 9300 System board

In most cases all that is required is the pins on the socket to be re-soldered back on. That generally requires a full dis-assembly of the unit to gain easy access to it to repair it. If you wait too long you risk the chance of actually damaging the board and then you will require a new one for it.

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I have a dell inspiron 1501 laptop running windows vista. I would like to format the hard drive and bring the computer back to its original condition. I do not have a copy of the operating system on a cd but there is a partition on the hard drive labeled "recovery" The manual I have tells me to hold down the <ctrl> and <F11> keys at boot up when I see appear. I have tried this several times but it does not work. Is there another way?

Answer:system recovery dell inspiron 1501

F8. See step 3.

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Hi there! Very shiny and bran spanking new to this forum, apologies if posted in the wrong section - seems appropriate ..

Dell Inspiron Mini 1011
Windows XP

Anywho, I've recently been experiencing slowness on my netbook so decided to do a system restore. I honestly thought it would be as easy as doing it on my Packard Bell (desktop machine) but it isn't! I really don't want to feel like I'm bugging everyone with what could be such a simple problem but believe me it isn't! I googled the hell out of this all I got was either that Dell Inspiron doesn't have a System Restore (BS in my opinion), or you have to press CTRL + F11 when the Dell Logo appears on the start up screen or it's F8 (for Vista only I think).

So OK, I've tried all of the above, including the two commands displayed on the loading screen (F2 Setup, F12 System Boot (i think something or other :| ) and so far what I got is nil! What do I do!? This drives me insane! And the fact that the netbook is already slow at start ups doesn't help, yes I've disables all of the unneeded start up programs but it doesn't help.

Bottom line is how do I perform a complete System Restore on my Dell Inspiron Mini 10(11)

I've backed up my files (My Docs, Desktop and Favourites) on to an external hard drive!

Also when the loading screen displays the F12 & F2 button is it necessary for me to press the Fn button to get the F keys working (F12 + F2)?

Thanks ever s... Read more

Answer:Dell Inspiron Mini 10 System Restore How to?

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Good day everyone. I am fairly new to this website, but after searching for similar problems like mine, I ran across this.

I recently took the components of my Dell Inspiron 620 and moved it into a Raidmax Super Viper. It came with a 500 watt power supply and after getting it all hooked up and powered up, it gives me a system fan error. The code specifically is 2000-0511. I am wondering if this is being caused by the system fan functioning differently with the added power (going from a 300 watt to a 500 watt) and the motherboard isn't reading it correctly. All the fans work and my computer functions properly, aside from the error message that I can bypass. So I was wondering if I would need to change my motherboard and if I should stop using my desktop until then.

Answer:Solved: Dell Inspiron 620 System Fan Error

It shouldn't be the power supply, the added power is not a problem or something the system is even aware off.

Did you move the Dell case fan from the Dell case to this new case? The Dell motherboard is specifically setup to use & monitor that rear case fan.

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DELL Inspiron 20 Model 3043 System is not having Legacy option 
Tried with Boot menu - boot mode change only UEFI secure boot on Option is coming 
Tried with Bios setup - in boot Tab only Secure boot mode and UEFI settings are coming 
so due to this i am not able to install or boot different operating system
I have Found one Bios version for this Model , but installed yest in system ,, link of Bios update
so please Advise further , if need to install this update or not and also contacted Dell support Center but its is of no use , they even not able to find out update 

Answer:DELL Inspiron 20 Model 3043 System

Hi Abha8603,
Were you able to solve that problem? I am facing the same issue and can't seem to find a solution for it.

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hi there i have a dell 1545 and i cant seem to pass the system password i did open da unit up and cannot find the prom chip either can anyone pleas help me ere..

Answer:dell inspiron 1545 system password

We don't help with passwords as it may relate to stolen property.

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1. Does the Inspiron 3650, Realtek Integral Sound System support a 5.1 speaker system. If so, how is that 5.1 speaker sytem with three audio jack connected
2. Does the Inspiron 3650 support a separate sound card.

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I just reinstalled my operating system and now I can not get on line. I am also missing the radar like icon in my task bar. Can you help.


Answer:Dell Inspiron 1705 system reinstall

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I installed a graphics card (GTX 960) and the card gets to 80C and starts to throttle its clock speeds.
Currently, the case has got the stock exhaust fan + the PSU fan (which I had upgraded).
I would like to install an intake fan, to lower the temperature of my GPU and hard disk.
As such, I would like to ask the community here, is that possible?
If so, how do I go about doing it?

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Hi, well as the title asks, can I install System 7 upgrade on my Dell Inspiron 6000? It originally had xp, then I upgraded to Vista premium.

Answer:Will a Dell Inspiron 6000 work with System 7?

Run Windows 7 Upgrade Advisor and I'm pretty sure your machine will run W7 but I can't imagine why you'd want to.:confused Spending a lot of bucks there for not much gain but they're yours to spend.

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I don't think I have any CDs. Would this computer come with a built in recovery console partition? On desktops with XP, I know you can press like F10 or something.. If this laptop has it, how do I access it? Thanks.

It model # 1100 by the way.

Answer:System recovery on Dell Inspiron laptop?

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My Inspiron laptop has been working fine for me for the past year or so, I decided to back up my files on a Lacie external hard drive and sought after a way to reformat without using the vista cd (b/c dell never sent me a copy from the factory).

In the Recovery Drive (D i found the option PCRESTORE under Tools folder. The option was everything I needed but when I ran it i would get an Error message without text. This message pops up after only a second of the wipeout process. I cannot find the file pcrestore anyone on the net and I'm not knowledgeable enough about computers to know wtf it's doing that.

Any input on how to just reformat my laptop w/o cd or to get prestore back operational would be great! Thanks ahead of time!

Answer:Dell Inspiron 6400 System restore

That restore has to be run from the pre bios, use F8 after restart at the Dell logo screen to use PC restore.

Using any other method to install XP or Vista will break the PC restore feature on a Dell.

See this article,

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Just bought this model a month ago. At first, I thought there isn't any LED Indicator in this model for charging/ HDD activity modulation but later when I saw the guide, I noticed an indicator just below the touchpad. But, the catch is that it isn't glowing at all. Even while charging, I tried the hotkey combination (Fn + H) to toggle that light but to no avail. Any idea as to how to activate this light?

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We just recently purchased a new computer but am struggling to get our printer installed.  My printer works on my desktop ( I work from home so yes I have a desktop).  The printer also works with our other laptop via USB. Something happened sometime back that disrupted our Wi-Fi connection so I just never got it back up and running.   Anyway, we have this brand new laptop. I have been on the Support website and downloaded the drivers. save the files to the computer , unzipped them and executed the setup. The printer shows on my computer but it still says the drivers are missing.  It doesn't work hooking it up to the USB port etc.... 

I am ready to send my new computer frustrated.   Any help would be greatly appreciated.

Answer:Dell Inspiron 15 5000 Windows 10 - Need help with installing Dell 2130cn laser printer

Please list exact Dell model. Ex: Dell Inspiron 5000 5567, windows 10. If you don't know, type msinfo32 onto the [Cortana] search box, and then look for System Model.
In the meantime, type Device Manager on to search box, and then check and see if there's any Printer listed. If yes, expand printer, right click on it, and then update it. Please click on links for additional information.
How to Troubleshoot Dell Laser Printers | Dell US
Fix printer problems in Windows 10 - Windows Help

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Friends, I have dell inspiron n5110. It had geniune windows 7 home premium. There was dell data restore option in F8 boot menu option to restore my windows. a week ago i installed new windows 7. i didnt deleted recovery partition on my computer but there in no more option of dell data restore in f8 boot menu. Kindly help me to restore my windows. Plz help..... If there is any way to do it using comand prompt or any other way to restore that option in f8. Plz reply..

Answer:Dell Data restore windows seven home premium Dell inspiron n5110?


Post a screen capture image of your Disk Management screen.


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I can no longer download Windows 10 64-bit drivers or applications for my Dell Inspiron 7737
The supported OS section page before the removal: 
The supported OS section page in its current state: 

Answer:Dell has removed Windows 10 driver downloads for Dell Inspiron 7737

Please select your Dell model number in the link below. You should be able to view / download windows 10 drivers for your system.

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I have recently upgraded to windows 10 and everything seems file except one problem I am facing which is the wifi card connectivity issues. My connection to router drops very frequently, curently the generic driver which windows think is appropriate is installed. I wanted to undate that with Dell's driver which I can't find on driver download section. 64 bit WiFi driver is NOT there. 32 Bit driver is but that won't install on my machine.
Can someone from Dell help? either to give me the link for correct driver download or confirm driver is not available in which case I would need to downgrade to windwos 8 as the system is unusable in its current state.

Answer:Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

On the Drivers & Download pages for the Inspiron 15R 7520 there are only 64-bit options for Windows, whether 8.0,8.1, or 10.   So those drivers are the ones for the 64-bit version of Windows 10, as long as you filter the operating system option to Windows 10 64-bit. 
The file name may state "Win32" but if you click on the "View Details" link, and then check "Supported Operating Systems" near the bottom of the page you'll find that the driver supports both 32-bit and 64-bit versions.
You don't mention which wireless card you have in that system so I can't link directly to the specific driver.  Which card do you have and what error are you getting when trying to install the drvier?
I would also recommend updating the firmware on your router.  Many routers need an update to be able to handle Windows 10 specific drivers and cards reliably.   What router brand and model are you connecting to?  And do you have problems with all routers or just this one.
Lastly, here is a link to the Dell Networking & Wireless Support Center.  You will find a few support articles in there that may be of help to you.
Let me know which card you have and when the last time you updated your router and, if you can't get the connection to work, I'll see what else I can suggest to help you.

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I have just bought a Dell Inspiron 15 7000 15.6" Laptop
...and I want to use my Dell u2412M monitor, to extend the screens for my workspace ( or simply use the bigger monitor screen).
To achieve this I am using an HDMI cable with an HDMI to DVI adaptor to plug the cable into the Dell monitor.
I've tested the cable on my old Sony laptop using HDMI to DVI and it recognises the monitor and works (my other laptop was running Windows 7).
However the new laptop won't recognise or see the monitor at all when I plug in the HDMI cable?
I have checked under "manage my devices" and the graphics card driver seems up to date on the laptop.
Is there something I need to download to make the monitor work please as I assumed it would plug and play.
Many thanks!!!

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This laptop had some user profile problems. Now sorted, but no wireless icon and no connection. I have uninstalled the WLAN driver, then downloaded the latest one from Dell. In DevMan, WLAN adaptor shows as working normally. In Network and Sharing Centre, Wireless Network Connection shows as Disabled. I right click and choose Enable - a panel pops up, says enabling then Enabled, but Wireless Network Connection still shows Disabled. Off out for a couple of hours - any thoughts welcome (I'm sure I've had this snag before, but memory isn't what it was!).

Answer:Dell Inspiron Windows 7- Dell 1397 Wireless Adaptor - can't enable.

Update. If I try to open the Dell Wireless Manager, it says no adaptors are present or enabled.

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Is there anyway i could upgrade Dell Inspiron 15 7000  to Dell Inspiron 15 7567 Gaming for extra bit of money?? i am looking to get better performance on gaming?
bought from: BEST BUY.
Has a warranty for hardware damage for:2 years 

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I just bought a Dell inspiron 11 3000 from walmart. It is in demo mode and they do not know the password. I don't have any backup disk or anything for it. It was a display model and they couldn't find the box. When I try to exit the demo mode, it asks for a system control password. How do I do a reset on it to factory reset with it like this. Please help.

Answer:Dell inspiron 11 3000 system control password

Thank you for writing to us!
There can be only 2 passwords 
1-BIOS Password - to reset the BIOS password we would suggest you to keep the proof of purchase and contact Delltechcenter on Facebook or @ DellcaresPro on twitter.
2- Administrator Password  - Factory reset should fix the issue else clean installation.
Kindly provide us with the service tag and email address via private message .

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I have bought a Dell Inspiron 8500 laptop recently for home use(less than a week)and am concerned about system freezing for no apparent reason. I picked this info. from the USA community forum website for Dell cutomer support. Discussions on hardware suggets freezing may be caused by issues with RAM, tough pad mouse software/battery issues, high temp of RAM sticks, motherboard.I am a novice and not sure if I have made the right choice. The system is Inspiron 8500 WVT P4 2.2GHz + 15.4" WSXGA + Internal Ethernet Ca512MB 266MHz DDR Memory (2X256MB)40GB 9.5mm IDE Hard Drive(Removable) 8X DVD / 24X CD-RW Combo Drive with Decoder SoftwareResource CD72Whr 9 Cell LI-ION Primary Battery64MB NV28 Video Memory CardUK - 56.6k V.92 Capable Internal Modem & AdapterIntegrated 10/100 Network CardDell TrueMobile 1300 Wireless LAN Mini PCI CardUK/Irish - (QWERTY) - Internal KeyboardSoftware Drivers (Win XP)English - Microsoft Windows XP Pro SP1English - Microsoft Office 2003 Small BusinessEnglish - Trial Paint Shop Pro 7.06 StandardEnglish - Trial Image Expert StandardUK - AOL8 & Tiscali ISPEnglish - Norton Anti-Virus 2003Has any one else had good/bad experience of this particular system?

Answer:Dell inspiron 8500 laptop system freezing

If this laptop is only a week old you should be getting in touch with Dell

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Hello. I am new to this forum and desparately need some kind people to please help before I throw the computer in front of a train.
I have Dell Inspiron 2600 (old) laptop running Windows XP Home. Too much software was loaded onto the computer and it now has "zero" memory. i have tried everything to fix the problem, to no avail. "Add and Remove Programs" runs so slowly (if at all) that I cannot get the programs off. I managed to pull data off that I really need and wanted to simply restore the computer to factory settings. Dell sent me a CD for reinstallation windows and gave me some intructions (if you can call them that). I have tried several times to run the CD. It gives me two options: 1) updating the system or 2) installing. It tells me that reinstalling will cause the loss of data and programs (which is what I want). Each time I run it, however, it tells me that I don't have enough SPACE to do it! How, PLEASE, can I get this computer back to factory settings and take off all of the junk. I only use the laptop online when my PC is down and I've run several virus checks, so it isn't that - it's just full.
Is there a way from the c:\ prompt to reset the computer? Is there any other way? I am not a computer wiz but I can follow directions.
I'm praying that some kind soul will take pity on me and I thank you in advance for ANY help you can give me.
Thank you.

Answer:Dell Inspiron 2600 Reinstall Op System Problems - Please Help

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With the update of the BIOS : Legacy Support cause "PAGE FAULT IN NON PAGED AREA" error with WINDOWS 8.1 and WINDOWS 10.
My System was installed with WIN10 and legacy support bios option.
After bios upgrade system won't boot.
Did a new install with a new disk, WINDOWS won't install same error.
New BIOS only support Linux (I did a successfull Ubuntu install with Legacy Support).
Only UEFI is supported with BIOS 01.05.A04 FOR WINDOWS.
To install windows : use a USB WINDOWS UEFI boot stick, and then windows can be installed.
Hope it will help. I spent time on it.

Answer:BUG REPORT ? : Dell Inspiron 7359 System BIOS : 01.05.00, A04

Thank you very much Vincent. Dell program update my BIOS to the last version and it was impossible to install Windows. i do what you explain and I installed windows 10 Perfect.
Thank you so much for this.
Question: I have Dell 7359 and randomly freeze, Do you have the same problem?
I try this things and nothing worked.
Install graphic card driver from intel and from dell page.
Upgrade the CHIPSET driver (I download from dell webpage)
Nothing worked.

Thank you in advance

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My Mini will not boot up past the dell logo and intial boot i get an error message that says:

PXE-E61: media test failure, check cable
PXE-M0F: Exiting PXE ROM
operating system not found

There are no cable pluged in to it other than the power cord.
I went into the BIOS and the HDD reads Omb.

Anyone have teh magic answer?

Answer:Dell Inspiron Mini 9 No operating system found?

Hi Capi580,

It sounds as if you're experiencing hard drive failure. You can try to re-seat the drive, but the fact that the BIOS can see the drive but sees zero data/space leads me to believe the drive is dead. Is the computer still under warranty? Dell is pretty good about sending out replacement parts.

You can check the warranty status of your net book at In the upper right hand corner, there's a drop down menu that says warranty information > warranty status.

Dell's technical support number is 1-877-293-1197. Have your express service code from the bottom of the net book ready. you're going to speak to a tech who's going to walk you through a few trouble shooting steps. after he determines your HD is bad, they'll usually send you out a replacement drive, assuming the computer is under warranty.

FYI, PXE is for booting from the network. The computer is only trying that since it can't read the HD.

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I started my dell today,and it would not load.A black screen came up saying *operating system not found* and it would not load any further than this screen.I have an operating system reinstallation cd,but i tried loading cd with portable cd-rom drive,but nothing happens.Can anyone help please.RegardsSamantha

Answer:how to load operating system on dell inspiron 910 mini

Welcome to CH forum. Many volunteers here would like to help you. First thing is to give all relevant details about your computer and the problem. The  computer may have ability to boot up from the installation disk. But the details vary by both maker and model.

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With Win10, I have created a System Repair disk for my laptop and plan to also use the Win10 option to create a full system backup. 
Question: Will this be enough to fully re-image my laptop if that is a catastrophic HD failure?  
On a Win7 Dell laptop,  Dell also provided a System Backup/Recovery capability but I can not find that on my Win10 system?...has it been discontinued or do I now have to order it?
Any advice and guidance would be great.

Answer:Win10 Dell Inspiron System Backup/Recovery

With a Win 10 system, if the system is capable, you can reset your install to a new hard drive and have a Factory install.  I may keep some of your settings if you choose but it will basically be as it came from the factory.  By capable, I mean one set up to allow for the OEM utilities in the recovery partition being able to be copied over to the Recovery drive along with the Win 10 image.
If you want something to recover to your current install you will need an image.  I use the one in Windows but it is limited in some aspect.  Others suggest using a third party imaging software.
I don't think the Dell backup software is available on the Win 10 systems..

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it froze during system restore on 12-20-16  it wont load up past the dell logo 
not sure what is wrong with it..
who do i send it to as its under warranty to get fixed by Dell techs?

Answer:Dell inspiron 3542 crashed during system restore

Before you contact Dell Technical Support, I like to suggest you power off system, remove AC adapter, and then remove battery. Press "Power On" button for 15 seconds to release status flea power. Replace battery, adapter, and then power on system. Hopefully computer work normally.
Inspiron 15 3542 Owner's Manual

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Hey guys so I recently bought a Dell Inspiron 13 5000 series laptop. From a few days its been telling me to restart my computer to finish updating system firmware 1.2.1. Ive restarted plenty of times but the error wont go away. Can anyone help me out in what I'm doing wrong and what I should do?

Answer:Dell Inspiron 13 5000 system firmware error

Please list exact Dell model number and version of windows. Example; Dell Inspiron 3543, windows 10
If you don't know, type msinfo32 onto the search box and then stroll down to System Model, you should see the exact model number.
If you are able to boot into windows, right click the windows icon or type Device Manager onto the search box, expand System, right click System Firmware, and then select Update.
Dell Inspiron 3543:

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dsd gets crashed everytime whenever I try to look for updates online below I have posted the crash report and yes I have windows 10pro
Dell System Detect
03/02/2016 8:26 PM
Report sent
Stopped working
Faulting Application Path: C:\Users\user\AppData\Local\Apps\2.0\GT8CRABB.Q50\QWMN23XB.2N9\dell..tion_6d0a76327dca4869_0006.000c_9ebce3bbc1a512cd\DellSystemDetect.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: DellSystemDetect.exe
Application Version:
Application Timestamp: 5681825a
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.2.10586.0
Fault Module Timestamp: 5632d1de
Exception Code: e0434f4d
Exception Offset: 0000000000071f08
OS Version: 10.0.10586.
Locale ID: 3072
Extra information about the problem
Bucket ID: 4b8bb20a125ec63e709d7ee98f822e14 (120389736597)

Answer:dell system detect crashes inspiron 15r 5537

You may be using and earlier version of  Dell System Detect. ,You can uninstall the current version and download a newer version of Dell System Detect. Below are some links that will provide information on uninstalling and reinstalling the latest version.
Dell System Detect: Common Questions
For more information about the recent issue reported related to Dell System Detect (DSD), refer below.

November 23, 2015
Description: Dell System Detect application and its DSDTestProvider root certificate had similar characteristics to eDellRoot certificate that was installed on Dell PC's. With Dell System Detect (DSD), the customer downloads the software proactively to interact with the Dell Support website so we can provide a better and more personalized support experience. The support certificate in question was designed to make it faster and easier for our customers to get support. The certificate unintentionally introduced a security vulnerability.
The application was removed from the Dell Support site immediately and a replacement application without the certificate is now available. We are proactively pushing a software update to address the issue and have provided instructions to remove this certificate.
Impact: The impact is limited to customers who used the "detect product" functionality on our support site between Oct. 20 and Nov. 24, 2015.
Fix Information:

Automatic Removal Please download the patch to remove the eDellRoot and DSDTestProv... Read more

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Please find attached my ZIP file as per your instructions for Blue Screen Error

Also system information file is stored as a .docx file

This is a standard Dell Inspiron, I have not made any changes to the system files, other than all the usual windows update and Mcafee antivirus is preloaded.

I use Windows Live for my Email.

Explorer for browing.

My details:

Ashwin Gupta
Ph: + 91 9899999290
[email protected]

Answer:Blue Screen Error on Dell Inspiron System

Please set your pagefile back to defaults. You currently have a custom setup that is preventing .dmps from being saved. There were no .dmps in your reports for us to analyze...

Start Menu -> Right Click Computer -> Properties -> Advanced system settings -> Under the Advanced Tab -> Under Performance -> Settings... -> Advanced -> Change... -> Put a tick to Automatically manage paging file size of all drives.
Next time you have a crash, provide us with a report. Also, if you are using any disk cleanup utilities, please refrain from doing so for the duration of our troubleshooting.

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While analyzing my system to find the latest updates, from Dell website, I was recommended to install Dell Inspiron 3537 System BIOS.  It was a manual installation and when I tried installing, the first message was whether I would want to downgrade my firmware!  So I am confused.  The recommended upgrade will downgrade my firmware??  Is it OK?  Should I go ahead with this upgrade?  Appreciate your suggestions/feedback.

Answer:Updating Dell Inspiron 3537 System BIOS

What is the version of the bios you have installed? If you have the latest one installed there is no need to install it again. Also, is your computer experiencing issues? 

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first i say think you for this site and membors because they help me to solve my prolem , it,s was in base system drive so i want to show the solve for others .

category is shipest

drive is : R5C832



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I began this project merely trying to start this machine, I found I could not get past the user password on this counterfeit installation. I decided to install a legitimate version of xp. I found that the cd disk drive in the machine did not work. I plugged in an external cd drive and found that the machine did not read the drive properly. I tried an external floppy drive and it seems to register. I was wondering if there were a way to access the hard drive with a startup disk on the floppy drive and somehow format c drive so I could later reboot xp pro from a disk. (skipping the previous user password) I tried to use administrator to change password but failed. I attempted to access the bios but also failed. Instead of waiting for another external cd rom drive to get the ball rolling, I was wondering if this could be done by floppy drive.

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Hello and good afternoon, my sister is having a problem with her Dell inspiron 1450 xpI get the following message when i switch on the laptop: The device in the system modular bay cannot be identified. It may not be completely inserted or may have some other problem. Please read and complete the following steps in order:1. Press the device completely and firmly into the bay.2. Press the escape key...wait for the system to power down.3. Press the power button to retry detecting the device.Ive tried everything to no joy, and she has some important docs that she needs to access on the laptop.....any urgent help would be most appreciated!!!!

Answer:Dell Inspiron 1450:Device in system modular bay

It sounds like either the battery or the drive (floppy or CD-ROM) is not seated correctly. Try removing each of them and inserting them again.

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Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

Answer:Dell Inspiron 15 7559 connected to Dell U2713HM monitor over HDMI can't do 2560x1440 resolution in Windows 10

Hi JonoBloo,
The hardware on the system supports the 2560x1440. It should be a software issue. I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.

Press the Windows key and Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the Intel video card driver for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
Please let me know if this helps.

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Everytime I turn on my computer the dell logo comes on and it sits there, or it will go black.. It's brand new out of the box only have loaded one program on it.. it's a program that I have on every computer i own, so I know it's not the issue.. I have read a few others having same problem.. please help..

Answer:Black Screen after Dell Logo on Windows 8 Dell Inspiron 14z

Did the problem start after you installed your "you-have-on-your-every-computer" program ?If you could install your program, can I infer that your computer was running properly when you bought it ? Can your computer run in Safe Mode ?CoolGuy

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I have a problem with my new laptop and it happens only sometimes. It is around 1 month old and it had this problem from the beginning . The laptop is a DELL INSPIRON 3552
1. DELL LOGO appears
2. Screen backlight is ok
3. Windows won't start ( window's logo doesn't appear ) and if i plug an external mouse the cursor is on the black screen.
If I shut down the laptop from the power button and the start it again it works. It's very random. Once I had to restart the laptop for 3 times before the windows started.
Any ideas ? 

Answer:DELL Inspiron Windows screen black after DELL logo

Thank you for writing to us!
As we understand that the system doesnt not boot and just goes up to the Dell logo and after multiple restarts the system works fine.
In that case ,Can you boot the system into " Safe mode " and check if the same happens..You can also perform a system restore and also check for updates pending .

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Laptop model number : Dell inspiron 1525

OS : Windows XP media center

Problem : When i open this laptop it always open in dell media direct. i tried to exit it from there it just shut down my computer after exiting.

I tried it on internet, i tried both buttons on panel. one is for media direct and other one for regular starting up.

i have tried reseating the cmos battery but did't help.

PLease help what else i can try ..

Answer:dell inspiron booting in dell media direct, cant go to windows .. please help ??

Take a look at the threads below.

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My dell inspiron 14z 5423 no longer have sound from both the speakers and the earphone jack.
This happened after I replaced the Battery and also the hard disk from 500gb to 1TB and upgraded to windows 10.
Before this, I was using Windows 8.1 and everything was working well. I have returned it back to windows 8.1 but the no audio problem still persist.
Also, my speaker symbol on the task bar shows a "cross" sign with "no audio output installed" displaying when I hover on the speaker icon.
Please I need help. have tried all options i can think of including driver updates.
One more thing, the sound driver are not showing up on the device manager window where other drivers are displayed.


Answer:No Sound From Speaker & Headphone Jack On my Dell Inspiron 14z 5423 After Chnaging BAttery and Hard Disk

pizzz4allthe sound driver are not showing up on the device manager window where other drivers are displayed.
Hello. Download this Win8.1 IDT audio driver for the Inspiron 14z 5423. There are two versions there -- get the one that says "File Format Hard Drive". Follow the installation instructions and see if the driver shows up in Device Manager.
If it doesn't, perform the PSA or ePSA sound test. If no sound during the test then there has been hardware failure. Could have happened during parts replacement.

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Quite suddenly I'm getting a frequent popup in a small window that says "Dell Update, 1 update is ready to install. Dell Inspiron 2350 System BIOS" The options are "Install now" and "Remind me later". Does this look legitimate? If so, is it something I want to do? My computer is almost 4 years old and it's running fine. I hate to risk breaking something. I'm running the latest Windows 10 Creators Update.

Answer:Popup for Dell Inspiron 2350 System Bios Update

Thank you for your message.We see that the last Bios update for this model was released in July 2015 & the version is A09.Restart the computer & tap F2 to get into Bios & check the version installed. If you have A09 you have the latest version.Considering the system age & the system model, we do not recommend a Bios update if everything is working fine. Installing a wrong Bios update or incorrect install may brick the motherboard.

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I have re-installed the operating system on my Inspiron 1545 a few times now with varying degrees of success.  I used the operating system disc and the drivers and utilities disc which came with the inspiron when I bought it several years ago.  My problems relate to the utilities disc. I am uncertain as to whether I need to reinstall the drivers etc which are on the disc and also as to whether I need to do this in any particular order.  I want to keep Windows 7 also,  as installing later versions seems to create problems.  Problems also arise when I access drivers and downloads on the drivers and downsloads section of the Dell site,  as those on the site are newer than my laptop and compatibility issues seem to occur because of that.  I don't want to use the inspiron for anything other than occasional internet searching etc as I have a newer laptop.   

Can anyone help?

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How would I do a system restore on a Mini Dell Inspiron laptop? It doesn't have a disc drive and it is over 1 year old, so when I tried to contact Dell, they would not let me have any information regarding the laptop. I am trying to sell it, but I can't unless I get all my personal information off of it. Thank you so much!

Answer:[SOLVED] System Restore on Mini Dell Inspiron 10 Laptop

By System Restore you actually mean accessing the Restore Partition to do a System Recovery. How to Access Dell PC Restore |

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dell inspiron 1525 system administrator  code is=  #7MS8F3J-595B

Answer:dell inspiron 1525 system administrator password reset

You must place a voice call to Dell support.  Be prepared to verify your ownership details.

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So my dell inspiron laptop has been running a little bit slow lately apposed to it's normal fast a quick loading rate. I decided something had gone wrong so asked the computer to check the system for me. My fear had become reality.
The pre-boot assessment came up with the error code:
I have researched this and apparently, if you have this error your Hard-drive is Kaput. But it still runs, just a little slower. As it still works OK, i want to avoid replacing the hard-drive as the internet advises, and just to maybe re-install windows or whatever simple process needs doing to fix this.
So how can i fix this?? Kind of desperate here, i don't want the hard-drive getting worse and then really does go bye bye.

Thanks, Mastershape1995

Answer:Dell Inspiron 1525 Has come up with an error in the pre-boot system assessment.

and welcome to the Forum

First, I would be doubled dog sure that any data I cherished is backed up, then I would run diagnostics on the hard drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

See this for how to make a bootable cd:

How to Burn a Bootable ISO File

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Ever since my wife downloaded this it's saying my macaffe antivirus is expired and there is no firewall.  Is this the cause and how do I remove it?  When I go to control panel and try to uninstall is says, "Error:  Message file "C:\ProgramFiles(x86)unins000.msg" is missing.  Please correct the problem or obtain a new copy of the program. Please help.Edit: Topic moved from Windows 8 to the more appropriate forum.~ Animal

Answer:How to remove/uninstall advanced-system protector dell inspiron

Hello there   
I'm LighthouseParty and I'll be assisting you with your concern today. Let's run a couple of scans to see what could be causing this. 
 Download MiniToolBox
Click here to download MiniToolBox to your desktop.
Double click MiniToolBox.
Select the following and then press go.
Post the log in your next reply.
Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
 Install and run a scan with Malwarebytes Anti-Malware
Click here to download Malwarebytes to your desktop.
Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
On the dashboard, click update now.
After that, click scan now - the scan will now begin.
When the scan's completed, select apply actions - make sure the action is quarantine.
Restart your computer.
How to get the log.
On the dashboard, select the history tab and click application logs.
Select the log which has the time and date of when you did the scan.
Click copy to clipboard and paste it into your reply.
 Download Security Check
Click here to download Security Check to your desktop.
Double click SecurityCheck and follow the on-screen instructions.
A log should open, called checkup.txt.
Please post the contents of it in your next reply.
Thanks and good luck!

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I have a Dell Inspiron that won't start. It says it is missing its operating system.

Using the Windows 7 DVD that came with the machine I went through the repair Windows procedure 3 times. The first time it searched for restore points of which there are none because the machine has Rollback Rx installed instead. It then restarted with no change. I went through the same process but this time it said it had repaired Windows however; restarting gave me the same missing OS message. On the 3rd attempt it displayed the restored OS as being on D:\. I ran the diagnostic tool and it said no errors were found. Restarting gave the same error.

How can I get the machine to boot from D:\ or move the OS back to C:\ please?

Answer:Dell Inspiron won't start. Missing operating system error

How did that happened? Did you format your hard drive or something? How many drives do you have maybe its installed on another one.

If all else fails the only thing left to do is to do a system recovery or factory restore, if you are looking for a clean start then follow this guide: Clean Reinstall - Factory OEM Windows 7

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