Computer Support Forum

Unable to rename user profile folder under Administrator profile

Question: Unable to rename user profile folder under Administrator profile

I am trying to rename a user profile under C:\Users (I am logged into the Administrator profile on my computer), and am getting an error that the folder or file is in use, so I cannot rename it.

I have tried multiple options to fix it after researching online:
I tried ending the "explorer.exe" process, and then restarting it via "new task" in task manager. It was suggested that this would "unlock" the file or folder for a short period of time. It did not work for me.
I tried clearing both my recycle bin and my "Thumbnails" folders from Disk Cleanup. That also did not work for me.
I was going to try to disable thumbnail caching temporarily by following instructions online, but the computer was unable to locate "gpedit.msc".
Could anyone advise? This is a very important step of a process I'm being worked with on in a separate thread and I cannot proceed until I have renamed this file, and am afraid to restart the computer since I've just done a "takeown" command on this Administrator profile.

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Preferred Solution: Unable to rename user profile folder under Administrator profile

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Unable to rename user profile folder under Administrator profile

Boot into Safe Mode and try again.

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I just got my Sony tablet back from repair through the Microsoft store. In fact, it is a replacement unit, so the system is completely fresh. However they didn't use my preferred user name. The profile is located at C:\Users\Stephen, while I prefer C:\Users\Steve. Renaming the local account from Stephen to Steve didn't change the profile folder name.

What's the best way to fix this?

Answer:Rename user profile folder?

Hello Steve,

The best and safest way to do this would be to create yourself a new account named Steve to use instead, and delete the old account later while signed in to the new one.

Hope this helps,
Shawn

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As of today, in our domain environment consisting of Windows 8.1 and Windows 7 Enterprise machines, we are experiencing the "User Profile service failed the sign-in - User profile cannot be loaded" error message whenever a user tries to login.
This only affects users new to the particular machine. If they have signed on before and already have a cached account the computer logs them in with no issue. This is occurring on both Win8.1 and Win7 machines. We are an academic institution so this is becoming
a huge problem in our labs. Students generally use different computers so this is popping up very frequently. I have a solution for the issue. It appears that on the non-working machines that the "Default" user profile is corrupt. I have discovered
that if I find a machine, Win8.1 or Win7, doesn't matter, that is allowing first time users to logon I can copy the "Default" user profile and replace the corrupt one. I must first permanently delete the corrupt profile before copying over the new
one. I am doing this over the network by navigating the C:\users\ folder. Even this way is becoming cumbersome though as we have over 1000 computer in labs. I have googled and googled and I keep seeing the same answers offering various solutions, none which
are any more practical than my method. I cannot find information on a cause or a reason of why this would just crop up out of nowhere. I suspect maybe a Windows update but I cannot verify that yet. ... Read more

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I need help badly! While working with NeonFx in the "Malware, Trojan, Virus" Forums. The OTS.exe tool deleted key vista files. I am unable to boot up normally! I am writing this request for help after booting up in safe mode. All of my vista settings are either gone or serverely imparied! I need help restoring my vista settings, user profile, recovering files, drivers, applications, etc. I have attached NeonFx's last post describing how my machine got to this state. Someone please help ASAP!
 

Answer:Vista - Failed to open by the service user profile. Unable to load user profile

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Hi, I'm trying to copy a "dummy" admin profile in Win7 that i have specificly created and configured to the default user profile but the copy to... option is greyed out.
Any help would be greately appreciated.
Thanks.
 

Answer:Unable to copy specific profile to default user profile

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I'm not sure why but sometimes when i port a profile over(make new profile, move all files/folder to temp folder, move old profile folder/files in then move the new profile over it) edge and the start menu break. Take ownership seems to miss alot of things and using the security feature in properties seem to make things worse. Going to safe mode and back fixed the start menu but alot of other persimmons are broken. I assume tweaking.com repair tool can fix it but that's alot of down time to have it have its way with the system. Is there anything else that will ensure persimmons for installer,ect and the admin user profile to work like it was all setup out of the box and everything reinstalled fresh?

edit
...oy...spellcheck...uhg....

Answer:Restore profile permissions to user profile folder

Taking ownership is not quite enough, you have to also grant permissions, I do it like this:

Code:
takeown /f "%SystemDrive%\Users\defaultuser0" /a /r /d y
icacls "%SystemDrive%\Users\defaultuser0" /inheritance:r /grant:r Administrators:(OI)(CI)F /t /c

You can reset permission using Windows commands or you can try this utility with GUI.

Resetting NTFS files permission in Windows ? Graphical Utility | lallous' lab

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Hello
we had a windows server 2008 Domain network.
now we have deployed a brand new windows server 2012 R2 forest.
so we must disjoin client computers from previous domain and join them to this new domain.
when users of this new domain login to their computers, new profile folder is created for them (e.g. c:\users\u1.newdomain.lab, but this folder definitely doesn't contain their previous profile folder contents (desktop, documents, App data....)
what is the best solution to migrate user profiles from each previous user to related new user without any problem ?
i tried copying the entire profile folder of each user & replace it on the profile folder new user, but some problem arises, when this new user tries to login using this replaced profile folder.
i am not sure is it right forum to ask user profile related question?
thanks in advanced

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Hi, I have a Packard Bell laptop that i got from a friend, but his name is obviously on the user profile. How can i change it to mine? I see no rename option on the user folder.

Vista home edition sp2

Thanks

Answer:How to rename a user profile?

Basically you can't.
You can change the name of the login name but that is all.
You could change the name of the profile folder but this would cause some serious problems. The problem is that the registry and configuration files contain many references to the original name. Finding and changing all of them would be very difficult and this is why Windows does not provide a means to do this.

You can always create a new account for yourself with any name you choose.

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Answer:How do I Rename a User Profile?

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Hi there
The numpty who set up my computer has named the user profile as c:\users\Brendan Miller'
I want to get rid of the ' thingy so can I just rename this folder?
This folder has been in use for some time so has over 6GB of stuff in it.

Answer:Wish to rename user profile

Hello Brendan,

I am sorry, there is no way to rename a user account. You will need to create a new Administrator account, and copy your data over.

Sure stinks it is so inconvenient just to remove one character!

Hope this helps,
~Jonathan

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I have problem after rename users profile folder like c:\users\ABC change to c:\users\XYX. The problems are :
1. can't search from start menu
2. can't bookmarks in google chrome
3. many program missing in start menu
4. after delete the shortcut which i don't want in start menu, it's still there

I already rebuilt system indexing, delete registry key but the problem still can't be solve...
Please help me to fix all this problem...

Answer:How to fix the problem after rename users profile folder

Hello Suzik0n, and welcome to Seven Forums.

How did you rename the user profile folder?

If you are able to, log on to another administrator account (step 4 at link below), and see if you may be able to pick up at step 9 to change the registry settings to match the renamed folder since you already renamed the folder.

User Profile Folder - Change User Account Folder Name

Hope this helps,
Shawn

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A user logs onto a network drive and can't see any of the .xls files. I have logged on as another user and as administrator on the server the drive is on and the files are there.

The weird bit is if you rename the file, the renamed file appears on the users network drive again :S

Can anybody help?

Cheers
 

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Hi all, I just got a new x201, which I installed ubuntu on a second partition. For a while the two systems were getting along fine, and I was able to switch between them without problems. on my last login it won't accept my credentials (pw or biometric) and says "The user profile service failed the logon. User profile cannot be loaded" and then returns to the login screen. Any ideas on how to fix this without nuking the system?

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I have had my Ideapad for about three months and it has been pretty faultless. It has windows 7 installed.I turned it on tonight and tried to login but got the message in the title. A google search turned up a few ideas to fix it but they all rely on being able to start the machine in Safe Mode which I can't seem to do.Has anyone got any ideas as to how I can get it sorted?Thanks,Scott

Answer:U310 idea pad. User profile service failed the logon. User profile cannot be loaded. Help please.

Dear Cyclingscott Welcome to Lenovo forums if the machine came preloaded with win 7 try doing a recovery for the machine to get it back to the factory statusplease be noted that all the data on the C partition will be lost you can start this process by pressing the NOVO button like the below image  then choose onekey recovery and two options will come up you will have to choose restore from initial backup an then follow the stepsThanks

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I have Dell Studio Laptop and Administrator Account had "The user profile service failed the login user profile can not be loaded". I enter my account and decider that like I did many years ago I would reinstall operation system from Dell Reinstallation DVD but it would not work. This must because Admin Account is not being recognize.
Next I restarted laptop and was locked out of my account "the user profile service failed the login user profile can not be loaded."
I next went into the last account, went into profile and had two .bak for each lock out accounts, but "The Registry Editor cannot rename .bak Error while renaming key." This is because that it was not recognizing Admin Account.
QUESTION: Is this end of my laptop. I don't mind buying new PC with windows 10, but like my two Windows Home XP computers I use for my off-line printing and music.

Answer:The user profile service failed the login; Registry Editor cannot rename key

I don't think you need to buy a new laptop as its not an hardware issue.
Perhaps you could see this post The User Profile Service failed the logon, User profile cannot be loaded and maybe use the Fix It.

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Hey guys,
The User Profile SERVICE *service failed the sign-in - User profile cannot be loaded
Made an error in the title
I'm getting this error when trying to sign onto a 2012 VM server.
I'm able to log onto other servers on the domain but this one.
It seems to be working for everyone else on the team to me.
I googled it and it says that my profile may be corrupt however I've never logged onto the server before so my profile never got created.

Any ideas?

Thanks

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It is an HP computer that my brother brought over because it wouldn't boot. It was giving me a "bootmgr is compressed" message. So I got my Vista repair disc and uncompressed his drive. That got rid of that message but then it was giving me winload.exe errors. So I fixed that and FINALLY it booted up but when I clicked on his user account to log on, I get this error message. I have searched for answers. I came across a fix where you edit the registry if there is a duplicate entry in the profiles section but there isn't an extra one. I can boot into safe mode but I get no administrative tools, no ability to see the event viewer or manage users (idk if this is normal). I did a command I found to make the default administrator account active or something like that, and now when it boots up, there is his user account, and an admin user. If I click his user to log on, I get the error message. If I click the admin account, it loads, but it loads telling me the Vista copy is not genuine.

Anyone have any idea how to fix this? Why is the admin account telling me Vista is not genuine? Thank you.

Answer:Getting a "user profile service failed the logon. user profile cannot be loaded" message

I came across a fix where you edit the registry if there is a duplicate entry in the profiles section but there isn't an extra oneExtra one? you mean the .bak key?Did you follow this guide?http://support.microsoft.com/kb/947215

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my computer is password protected. i only have one user account on it. how can i fix this without losing anything on my laptop?

Answer:vista-the user profile service failed the logon. user profile cannot be loaded

Just a thought, did you password the default administrator account?

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OS: Windows XP v2002 Professional SP3
1) I restored the computer system as I had lost everything stored in the old user profile.
2) A NEW USER PROFILE: 'mlinda" is created with the correct domain attached to it (eg. CAA MAU) and is fully restored.
3) The OLD USER PROFILE "m.linda" remains in the documents and settings BUT
- the domain is of a local computer (eg. SPARXX) and it no longer works with the (eg. CAA MAU) domain
4) The original "m.linda" user profile contains almost nothing in it (no documents etc)
5) m.linda is still listed in the userlist in computer management BUT NOT THE NEW mlinda
6) In administrator mode, I dont't see ALL the contents of the newly restored profile
Questions:
How do I change user profile "mlinda" (that has successfully retored everthing) back to "m.linda" since the new profile has everything intact:

1) How do I safely delete the newly restored "mlinda" and ensure everything is back to normal with the OLD USER PROFILE: m.linda?

2) How to ensure that the correct domain name is attached to the profile, by transferring all the data from THE NEW mlinda (eg. domain: CAA MAU) to THE OLD m.linda (that currently has a local computer domain: SPARXX). User profile, m.linda has to be attched to domain: CAA MAU.

3) Should I be backing up before eventhough the new mlinda is in super condition?

4) I read in forums that the links to desktop can be lost by transfering. How do I retain it?... Read more

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Admin account worked fine on Monday.  The kid used her (non-admin) account in the meantime.  Now it won't log into the admin account - "The User Profile Service failed the logon. User profile cannot be loaded."  I've read a few other boards on this issue, so I am now doing a thorough virus scan and will include results as soon as they're available.  But I am not confident about moving forward with any of the paths I've seen laid out, and some of them don't apply if you can't access the admin account anyway, so I wanted to start a thread here (I've gotten fabulous help here several times before).  It's running Vista Home Premium SP2.  AVG 2013 Internet Security.  Can't think what other specs may be relevant, but am happy to provide whatever would be of use.  Thanks!!

Answer:User Profile svc failed logon. User profile can't be loaded." on admin acct.

I got the same message when attempting to login on Windows 7, after no previous problems or changes before shutdown the night before. It continued to loop back to the logon screen even after rebooting. I ended up having to log on in Safe Mode, then do a system restore to restore back to the last restore point, which was a system checkpoint a couple of days earlier. That fixed it, and I've had no problems since. I hope that helps.

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Hello

When I tried to log on to administrator account on vista laptop this morning I got the following error massage "The User Profile Service failed the logon. User profile cannot be loaded." I did some research and found a potential solution: The User Profile Service failed the logon. User profile cannot be loaded.

However the problem is that the solution needs a working administrartor account and the only account I'm able to log in is a standard one with no power to change account type or boot into admin safe mode/ do a command prompt whatsoever.

Would anyone happen to have an alternative solution that doesn't require an admin account to fix this?

Answer:Vista - The User Profile Service failed the logon. User profile cannot be loaded.

Was able to log on in safe mode and follow the registry edit procedure. Thanks anyway

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So we recently upgraded our server at work and moved to a domain from a workgroup. I migrated all the existing local user accounts to be associated with the new domain accounts which is all well and good, but the local profile folder is still named the same as the old local user account. Is there an easy way to change this to be the same as the new domain account? Or do I have to create a new local account with the correct name, copy the old profile data and then reassociate that profile with the new domain account?
 

Answer:Easiest way to rename a local profile folder to match new domain account?

http://www.forensit.com/domain-migration.html
 

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When I try to logon to my administrator account I get the following message: The user profile service failed the logon. User profile cannot be loaded. What do I need to do to fix this and get into my account?

Answer:The administrator user profile

Hello Decain, and welcome to Vista Forums.

This may be able to help you fix this error.

The User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,
Shawn

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ComboFix 08-11-17.01 - user 2008-11-18 18:14:01.1 - NTFSx86Microsoft? Windows Vista? Starter 6.0.6001.1.1252.1.1033.18.291 [GMT 8:00]Running from: c:\users\TEMP\Desktop\ComboFix.exe.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\program files\ShoppingReportc:\program files\ShoppingReport\Uninst.exe.((((((((((((((((((((((((( Files Created from 2008-10-18 to 2008-11-18 ))))))))))))))))))))))))))))))).2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Videos2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Searches2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Saved Games2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Pictures2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Music2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Links2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Downloads2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Documents2008-11-18 17:54 . 2008-11-18 17:54 <DIR> dr------- c:\users\TEMP\Contacts2008-11-18 17:54 . 2008-11-18 17:54 <DIR> d--h----- c:\users\TEMP\AppData2008-11-18 17:54 . 2008-11-18 17:54 ... Read more

Answer:administrator profile wont load!it gives me a temporary profile

ComboFix logs should not to be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem., in the Am I Infected forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. The BC Staff

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After adding a User as a Family Member(child), when the family member logs in with his user he gets this message: The User profile service failed. The sign in user Profile cannot be loaded.

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My wife just tried to log onto her account on her Dell portable PC (which runs 64-bit Windows 7) and got the message:'The User Profile Service service failed the logon. User Profile cannot be loaded.'
I can log on (as administrator) on the same PC OK. How do I fix / re-generated her logon profile so that she can access her files?
All suggestions welcoms, tallboy

Answer:User Profile Service failed the login. User Profile cannot be loaded

Have a read here Microsoft Support

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Hi 

I have a very annoying problem on wireless tablets running windows 8.1 update. 
The tablets boot nice and fast (approx 30-35 seconds) to the ctrl + alt + del screen. 
However the network mandatory profiles used by students do not work for another 60 seconds after that. 
For the first 60 seconds or so after ctrl+alt+del shows up they get the error message "User Profile Service Failed the sign-in.  User profile cannot be loaded".  After that they
will login just fine.  
We've looked at procmon bootlogs and it shows BADNETWORKPATH the first couple of times you try to call the network path to the mandatory profile.  
We have tired setting various Group Policy Objects to force them to wait for the network based on various other posts on this  and other sites. 
Always wait for the network, Wait for group policy processing, wait for network timeout etc.  None of them seem to make any difference. 


Can somebody explain to me how to resolve this issue. 
Cheers
Da'flibble

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windows 7 will not let me log on to my administrator account.  this is my son"s computer. could he have downloaded something that is causing this?  how do i fix it? thanks!

Answer:the user profile service failed to logon user profile cannot be loaded

i was able to resolve the problem.  system restore in safe moce,

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Hey all 
 
Long time user of bleeping computer - gonna jump on in and join the fun and games!
 
Anyway I work in a small local computer repair shop and recently we had LOADS of Vista and Windows 7 machines with the error
 
"The User Profile Service failed the logon. User profile cannot be loaded"
 
We can repair the fault changing the profile from temporary profile path and swapped the .bak extension in registry. 
 
But what the hell is causing it? We have had two machine back in within two weeks of initial repair. We figured windows update at first but its not a given. 
 
cheers!

Answer:"The User Profile Service failed the logon. User profile cannot be loaded"

Have you read this Microsoft Support article?
 
There are similar articles for Vista and XP.

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I have a Dell laptop that has Windows Vista. Received the below message after I typed in my password for the adminstrator account

The User Profile Service failed the logon. User Profile cannot be loaded

I went into Safe Mode and was able to get to the desktop of the laptop. I attempted to go to administrative tools to try and add a new user account but I don't see an option for that.

Any suggestions would be greatly appreciated.

thanks

Nancy
 

Answer:The User Profile Service failed the logon. User Profile cannot be loaded

Here is the Microsoft support article for that.
 

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I had the following error:

The User Profile Service failed the logon. User profile cannot be loaded.

I googled how to fix it. I now can't get to my photos from my other user account. How can I get to them so I can burn them on a DVD and clear up some of my hard drive? I can still see they are there in my Picasa program just can't get to them on desktop now.

Thanks,
Nici
 

Answer:The User Profile Service failed the logon. User profile cannot be loaded.

Use an admin account, go to the account's picture folder you had before, and answer yes if it asks if it should modify security. ( haven't done this in a while so I can't remember the exact wording )
 

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I've searched for about a week now and have not found a solution. I followed the suggestions about the corrupt Profile and the .BAK SID, but neither are my situation.

My SID is fine - I did manage to find a temporary fix. If I delete and recreate the user in Active Directory on the server it fixes the problem. The problem is, I have 300 computers and every morning there are at least 10 - 15 users I must do this to. Not an ideal solution.

We bypassed Vista, so we had no idea that this Microsoft bug existed until last week.

Answer:The User Profile Service failed the logon. User profile cannot be load

Hello ! Welcome to SF !

Check this article from Microsoft run the Fixit and see if that help Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile&#58; &#34;The User Profile Service failed the logon. User profile cannot be loaded&#34;

- Captain

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 Hi all, I just got a new x1 Yoga, which I installed windows 10 comes without a Wifi driver, i download the driver and instaled, when i connect to the internet for a period, windows returns to the login screen and i receive the following error message: "The User Profile Service failed the logon. User profile cannot be loaded" when i try to login.i tried to edit the regedit by change rifcount, i tried to install windows 8 and 8.1 and windows 7 but still the same problem, i tried to install all driver with driverpack before connecting to the internet and stop the updating windows this helped me just for 3 days and the problem come back, Any ideas on how to fix this problemsorry for my bad language

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Hi
Recently i have had a few users in our domain unable to logon due to this error. To fix the issue  i have been deleting their local profile and then logging back on so they pick up the mandatory profile stored on the server and everything then works
fine.
Server is running server 2008 r2 and workstations are running windows 7 pro. 
I have just noticed the below error in the event logs on a few of the affected machines.
Windows cannot copy file \\?\C:\Users\lnyberg\AppData\Local\Temp\jds1029303519.tmp\ to location \\?\UNC\CM-DC01$NOCSC$\Profiles$\StaffNew.V2\AppData\Local\Temp\jds1029303519.tmp\. This error may be caused by network problems or insufficient security
rights. 

DETAIL - Access is denied.
Is this what could be causing the issue with logging on? I am a bit confused as to why it would be trying to copy a temp file back to the mandatory profile on the server.
Any ideas would be great
Thanks
Shane

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lately when i try to turn on the Guest user ( its my first time to turn on it)
then when i try to log on using guest i encounter a error message?
the user profile service failed to logon user profile cannot be loaded , i already try to make another user but the message or error is still appearing ,

but my main user is working im just worried about this and i already try some solution here but its not working

im using Windows 7 , thank you in advance !

Answer:The User Profile Service Failed to Logon User Profile Cannot be loaded

Hello John,

You might see if the tutorial below may be able to help fix this for you. User Profile Service failed the logon. User profile cannot be loaded.
If not, then I'd recommend to turn off the Guest account, delete any 501 key below found for the C:\Users\Guest account at the same registry location in the tutorial above, delete the C:\Users\Guest folder, and restart the computer. This will give you a fresh start with the Guest account as if you never turned it on.

S-1-5-21-4087885203-1817915059-2930943868-501

or

S-1-5-21-4087885203-1817915059-2930943868-501.bak




Hope this helps,
Shawn

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Restart F8 brings up F2 Set Up or F12 Boot Menu.  Can't find advanced boot options to start in safe mode.

Answer:User Profile service faied to logon. User profile cannot be loaded

System manufacturer and model?
 
FWIW
 
Louis

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Im trying to create a new user account on my computer, but every time i do that, Im unable to login to that name. Only the main account is accessible. All new accounts I create with my account will give me this message:
"The User Profile Service failed the logon. User profile cannot be loaded." This applies to the guest account as well.

If this helps, when you go to C:\Users, only the main account's folder and a folder called "Public" is present. Im pretty sure it should have showed the folder of the newly created account. Because of this, im unable to copy files from my main account to the new but inaccessible account as the folder for it does not exist.

This is frustrating as im trying to create an account for my brother with parental controls. But we cant even access it without it saying that the user profile cannot be loaded. How can I fix this?

I've been following these instructions from Microsoft:
Error message: "The User Profile Service failed the logon. User profile cannot be loaded
I went to the registry editor and went to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList. Apparently there should be two folders with S-1-5 that is followed by a long set of numbers but there is only one. It seems that there isn't even any folder associated with the new account. I was only able to find a folder associated with the main account. But none for the new accounts.So that method to resolve this problem doesn... Read more

Answer:The User Profile Service failed the logon. User profile cannot be loaded

Did you try the other 2 methods from that webpage?

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I recently tried working with my Sony VAIO Desktop. I upgraded from Windows XP to Windows 7 and ever since I did this I have had a few problems (keyboard would disable after the W7 OS Loaded, etc.) I have been working to remedy this problem and others by 1) cleaning up the hard drive, registry, memory, etc. using AVG Antivirus which I recently installed and its family of products, 2) updating drivers to Video Controller and Storage Controller which AVG alerted I needed to update in Device Manager.

I attempted to update the drivers to the two controllers mentioned above and as windows started to search the internet for solutions after 1-2 hours, I did not get a response and my screen/OS became unresponsive so I had to do a cold boot. (powered off for 15 cycles - standard).

I rebooted my system this morning to find that once I logged on I got - "User Profile Service failed the Logon- User Profile Cannot be loaded" press Ok and it sent me back to the Windows 7 SP1 logon screen again. (looping)

Please provide any knowledge on what to do to remedy this issue. Thanks in advance. Daveq

Answer:User Profile Service failed the Logon- User Profile Cannot be loaded

Hello Daveq, and welcome to Seven Forums.

The tutorial below should be able to help with this error.

User Profile Service failed the logon. User profile cannot be loaded.

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I have literally tried every solution found online and NOTHING seems to work.  Our environment, Windows server 2008 domain controller, Windows 7 Pro x64 bit PC's.  Trying to login as a domain user and get the error " User Profile Service failed
the logon.  User profile cannot be loaded".  I can only login with the domain Administrator account, or the local administrator account.  We are NOT using Roaming profiles.  The application event logs do have event error 1500 and event
warning 1509.... see screenshot below.

What I have tried:
Microsoft FixIT 50446
Tried editing the SID's out of the registry manually per KB
http://support.microsoft.com/kb/947215
Deleted all domain user profiles from machine
Removed PC from domain and rejoined
Deleted user account from Active Directory and recreated
Verified GPO was not configured to "allow users to logon with temporary profiles"
SFC /scannow
Fresh install of Windows 7 Pro
Live Essentials was never installed (some forums referred to the .sqm file fron event ID 1509 possible relating to an issue with Live Essentials)
Google update was never installed (remember seeing it referred to in a forum as well)
 
I am now out of ideas..  This has been an ongoing issue for about a month and I am finally admitting defeat.  This is my last effort to get help before breaking down and paying the $259 to Microsoft to help resolve it.
PLEASE HELP!!
Thank... Read more

Answer:User Profile Service failed the logon. User profile cannot be loaded.

Hi Phillip,
 
I would like to verify whether the issue only occurs on special Windows 7 computer or on all Windows 7 computers.

 
I suggest checking the permission of the user profile folders and Default folder. Make sure the users has full control of their profile folders.

 
Meanwhile, ensure the users are the owner of the C:\Users\theirname\NTUSER.dat. Also, please put NTUSER.dat in the security software exclusion
list for testing.
 
Please also post in Server Forum to get more assistance.
http://social.technet.microsoft.com/Forums/en-US/winserversetup/threads
 
Best Regards,
NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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I would like to create a new user and migrate all data/settings/etc. from an existing user to the new user, on the same computer. Reason is some conflicting names between some computers on the same network and a Windows Home Server.

I tried changing the name of the user, but that doens't change the name of the profile. That created some confusion with Remote Desktop. Seems that even though I changed the user name, I had to log on via Remote Desktop using the old user name.

I've read about a method of creating the new user, logging on then off, logging on as the old user and just copying all the files from one user to the other after turning on show system and hidden files, etc. That doesn't migrate any settings I wouldn't think, only files. And another problem is there isn't enough hdd space to copy the profile, not sure what to do other than get a larger hdd, which I could do if totally needed.

I looked at the USMT, a little, but it looked like a lot of work for what I was doing.

I've also seen a 21 step method by Joshua Mouch which still involved copying the files.

Is there a way to just change the user name and then change the profile name that coincided with that user? That way no files are copied or moved, just changing the profile name associated with that user.

edit: I just found this, does this really work? That's all I want to do, change the user name and have that profile name match the user name.

1. Delete or rename... Read more

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hai sir,madam
iam using windows7 proffessions OS,iam unable to logon through my admin account even though the password is correct,it is showing the message"USER PROFILE SERVICE FAILED THE LOGON USER PROFILE CANNOT BE LOADED"...pls help me the problem.
in order solve this issue i tried to switch the PC into safemode by pressing F8 but it is also not working,and not showing the safe mode option on the laptop screen..

Answer:user profile service failed the logon user profile cannot be loaded

First, try a System Restore in Safe Mode. If that doesn't work, you can follow the instructions in this video which I've used several times. This does involve tweaking the registry, so only do it if you feel competant to do so.

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Hello. I am new here. I know absolutely nothing about computers, so I wasn't even sure where I should post this thread. Please help. I am desperate. Here I will explain what the issue is AND what I tried  to do to fix it. But I failed. Recently I've had issues with my computer randomly opening a lot of windows on it's own. Yesterday I was away and my computer was on and when I came back I saw about 50 new tabs opened and all almost my computer icons seemed to have disappeared. I assumed it was just some computer mistake because no way everything go deleted on its own. So I restarted it.When I restarted it, I got the message from the title- "User Profile Service failed the logon. User profile cannot be found." I don't wanna take it to a "professional" to get it fixed because I don't trust any people here in my city- whenever I did that, they deleted ALL my files. And I have some EXTREMELY important files in this computer that I wish I had saved on USB, but I haven't, so I definitely can't lose them. I just never thought anything will go wrong with this computer, as it worked pretty much perfectly. So anyway, I decided to try to fix it on my own, despite that I admittedly know nothing about computers, I read that this issue is fairly easy to fix. So I found tutorials and forums where people say you should press f8 and it will take you to "safe boot" mode. I did this and the first 2 times nothing happened- and... Read more

Answer:User Profile Service failed the logon. User profile cannot be loaded.

You can try to fix with Safe Mode - repeatedly tap F8 as you boot up.It may take two or three tries to start the safe mode.Continue with Safe mode and user the Administrator login.Are you able to get into the computer with Safe mode as the Administrator? **** In this context administrator is the name of a hidden account used in safe mode. Normally you would not have to use this account. It can be used to repair or create user accounts.

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Today, Dec.20th, I wanted to create a standard user account for testing.
I named it Test.
When I tried to log on to Test account, I received the above message.
I used the tutorial compiled by Shawn but failed :
The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Problems :
1. I don't remember when was the last time I successfully created a new user account. Therefore, not knowing which is the good restore point for this matter.
2. The tutorial mentioned SID key with .bak at the end.
There are 3 SID keys, but none has .bak at the end.
3. name of ProfileImagePath is as follow ...........
a.1001 belongs to t-4-2
b. 500 belongs to Administrator
c. 501 belongs to Guest
I don't see the SID key for the Test account.
Therefore, I am stuck. not knowing how to proceed.

see screenshot :



Please advise.
Thank you.

P.S. Guest account was NEVER activated.

t-4-2

Answer:User Profile Service Failed the Login User profile cannot be loaded

Hello t-4-2,

The SID key for the user profile will not be created until the first time a newly created user account is logged on to.

You might see if this part of the tutorial may be the issue you are having.

Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loaded

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i encounter this problem when i try to login my account which is under a domain.

User profile service failed the logon User profile cannot be loaded.

Will the OU in ad will affected this problem? Firstly, this machine hostname have not move to Finance OU. But i can login my own account. my account has move to Finance OU. I try my colleague login id as well. His user account was also in the Finance OU. but he cannot login. he get the user profile service failed the logon. user profile cannot be loaded. This is cause by OU or is it the windows issue? i have try to rejoin the domain same problem. This is a new machine so i believe the registry fix on the profile list does not help at all. i try to copy the default folder under user to my usb and then transfer to the new pc same problem as well.

anyone have any solution to it ?

Answer:User profile service failed the logon User profile cannot be loaded

You'd need to ask your IT Adminstrator.

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Hi, at windows start i get the message "The User Profile Service failed to logon. User profile cannot be loaded". There was no known activity last time system was up and running and it was shut down normal.

The desctop(HP) was delivered some years ago with V7 installed, ONE personal userID with admin auth. was created. Then a System repair disc was created.

What is the safest and simplest way(if any) to fix this problem and maintain the user data?(I did see support strings about this problem but they seem very complicated and confusing to me)

1. Shoud I restart system some functional key to get into safe mode or use the System repair disc and then what option?

2. Should I then logon to the default accountID(not known to me), and restore system to older backup point or shoud I try to repair the personal UserId?

Please advice

Answer:The User Profile Service failed the logon. User profile cannot be load

Hej Stene, v?lkommen till Seven Forums .

See this tutorial for fix: User Profile Service failed the logon. User profile cannot be loaded.

Kari

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hi, when i try to add an account in my microsoft laptop windows 8.1, it always show The User Profile Service failed the logon. User profile cannot be loaded. Im done doing the process suggested before but it doesnt work, so i decided to delete
the account and from now on, i cannot add an account in my laptop. 
note. Im already done fixing it, in safe mode and make changes to registry editor, the .bak one but idoesnt work

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Hello. I am new here. I know absolutely nothing about computers, so I wasn't even sure where I should post this thread. Please help. I am desperate. Here I will explain what the issue is AND what I tried  to do to fix it. But I failed. Recently I've had issues with my computer randomly opening a lot of windows on it's own. Yesterday I was away and my computer was on and when I came back I saw about 50 new tabs opened and all almost my computer icons seemed to have disappeared. I assumed it was just some computer mistake because no way everything go deleted on its own. So I restarted it.When I restarted it, I got the message from the title- "User Profile Service failed the logon. User profile cannot be found." I don't wanna take it to a "professional" to get it fixed because I don't trust any people here in my city- whenever I did that, they deleted ALL my files. And I have some EXTREMELY important files in this computer that I wish I had saved on USB, but I haven't, so I definitely can't lose them. I just never thought anything will go wrong with this computer, as it worked pretty much perfectly. So anyway, I decided to try to fix it on my own, despite that I admittedly know nothing about computers, I read that this issue is fairly easy to fix. So I found tutorials and forums where people say you should press f8 and it will take you to "safe boot" mode. I did this and the first 2 times nothing happened- and... Read more

Answer:User Profile Service failed the logon. User profile cannot be loaded.

You can try to fix with Safe Mode - repeatedly tap F8 as you boot up.It may take two or three tries to start the safe mode.Continue with Safe mode and user the Administrator login.Are you able to get into the computer with Safe mode as the Administrator? **** In this context administrator is the name of a hidden account used in safe mode. Normally you would not have to use this account. It can be used to repair or create user accounts.

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Hi

On my daughters W7 x86 PC the above message is happening when she tries to logon, the PC was set up with two users, I do noyt know if the other user can logon as she is away and we do not know the password.

What can I do to fix this error, all the fixes I can find require the user to logon, which is not happening.

Any ideas on how I can proceed.

Thanks

Daniel

Answer:The User Profile Service failed the logon. User profile cannot be load

Hello Daniel, and welcome to Seven Forums.

The tutorial below can help with fixing this error. The "In Preparation" section at the top will help to get logged into an administrator account to be able to do the rest of the tutorial. If you have any questions, then please feel free to ask.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,
Shawn

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Hey Guys so this happened to my laptop the other day and I have only got round to fixing it now, I tried a few options like editing the .bak files etc with no luck so I recovered what I could and just deleted the user profile an that seemed to of fixed the issue.

I was just wondering if their is anyway to delete the data off the old user user profile without having to format the hard drive. As its still taking up space on my hard drive even though the profile is deleted.

Many thanks in advance

Damian

Answer:The User Profile Service failed the logon. User profile cannot be loaded

Hello Damian, and welcome to Vista Forums.

Since you have already deleted the user account through the Control Panel, you should be able to just delete C:\Users\(user-name) folder for the old user account while logged in the new account.

Hope this helps,
Shawn

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I have a very bad problem with my PC. It started yesterday and the vista system repair came up and scanned my computer. When it finished I clicked finish and my PC restarted then it did it again..and again...and again.
Then I went into safe mode and virus scanned everything but came up with nothing. So I restarted my PC and it said The user profile service failed the logon. User profile cannot be loaded. So I clicked ok then my user account came up somehow. I clicked it and it took me to desktop except that half of my programs were gone and like nothing worked, all my documents, downloads, pictures were all gone. I can't do anything on that computer, can anyone help please??(I have googled it but none of the solutions work so I want to find an answer specific to my problem)
 

Answer:The User Profile Service failed the logon. User Profile cannot be loaded

Most likely it is loading a temporary profile.

First try a system restore to see if can recover the user profile.
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

If system restore fails to load while in windows or you get errors, try it from the recovery environment http://www.bleepingcomputer.com/tutorials/tutorial142.html
Here is another solution to try if SR fails to work for you, it shows you how to create a new user account, then log into the new account and copy your old profile over to the new account. This article is for XP but the process is the same for Vista. See "Moving to a new user profile"

http://www.lockergnome.com/it/2004/12/15/get-it-done-recover-a-damaged-windows-xp-user-profile/
 

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Im trying to create a new user account on my computer, but every time i do that, Im unable to login to that name. Only the administrator account is accessible. All new accounts createdwill give me this message:
"The User Profile Service failed the logon. User profile cannot be loaded." This applies to the guest account as well.

If this helps, when you go to C:\Users, only the main account's folder and a folder called "Public" is present. Im pretty sure it should have showed the folder of the newly created account. Because of this, im unable to copy files from my main account to the new account as the folder for it does not exist.

This is frustrating as im trying to create an account for my brother with parental controls. But we cant even access it without it saying that the user profile cannot be loaded. How can I fix this?

I've been following these instructions from Microsoft:
http://support.microsoft.com/kb/947215
I went to the registry editor and went to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList. It seems that there isn't even any folder associated with the new account. I was only able to find a folder associated with the main account. But none for the new accounts.

Answer:The User Profile Service failed the logon. User profile cannot be loaded

Back to the beginning...what steps did you actually take...to create a new profile?

http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

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just two days ago I installed xp in my computer and my user account name was "administrator" and today I created a one more account. All of a sudden now when I restarted my compter the old administrator account gone. I can see only the new account in the welcome screen. I cannot find my administrator account in fast switching mode.Please help with this

Answer:my user account administrator profile gone in

Don't use the welcome screen. Open the control panel & go to users & accounts, change the way users login. Get rid of the welcome screen. Make sure that you know all the passwords before you do it.How do you know when a politician is lying? His mouth is moving.

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I occasionally use the Hidden Administrator account for security problems, stubborn undeletable files, etc. Question is can I use the User Profile from my W10 install on the Hidden Administrator? If yes, how?

Answer:User Profile for Hidden Administrator

Hello Capri,

Each account on the PC has its own separate profile created for it.

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can anyone please help me? Everytime i try to log in with my administrator user profile, i always read this " user profile service failed to load". Why is that? I really need to open it because all my important files are in there. I can open the other user account (guest) but the problem is I put a parental control there so all i can open is games and this browser. Please help!

Answer:Failed Administrator user profile

Hello babyGhandz, and welcome to Seven Forums.

This error is the result of a corrupted user profile for your administrator account. The steps in the tutorial below may be able to help fix the profile of your administrator account.

User Profile Service failed the logon. User profile cannot be loaded.

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This morning when I woke my computer up, I tried to log in to my user profile and my profile was recognized and my profile couldn't be loaded. Unfortunately, I am the Administrator as well. I don't recall ever setting up the administrator profile with a password, although now one is required. I've set up a new administrator profile, but can not copy my files from the old to the new user profile. I am really frustrated. Any advice that works will be greatly appreciated.

Answer:Win 7 Administrator//User Profile Corrupted

web search taking ownership of files. you would need to do this first before you can copy your files over to the new account.

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I , the sole administrator of my windows 7 pc, cannot log in. It says User Profile Service is not available. If I attempt to enter thru my "guest", nothing I can do without my admin. permission. But, I can't get in. I can't explain how this came about. Please help!
 

Answer:user profile administrator lost

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I occasionally use the Hidden Administrator account for security problems, stubborn undeletable files, etc. Question is can I use the User Profile from my W10 install on the Hidden Administrator? If yes, how?

Answer:User Profile for Hidden Administrator

Hello Capri,

Each account on the PC has its own separate profile created for it.

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My wife is unable to log into her account on her laptop (Windows 7).
When she tries she gets " The User Profile Service failed tthe logon. User profile cannot be loaded.
 
There are three accounts on this laptop, hers (administrator), mine (normal user) and sons (normal user).
 
I can log into her account in safe mode and even managed to change her password (create one for her, she didn't have one before).
 
I've tried managing other accounts using her account while in safe mode, upon clicking the link it just blinks and does nothing.
 
I think I need to be logged in as administrator to fix this, but can't get logged in.  Please help!

Answer:Administrator user profile corrupt?

Hello, Open a command prompt as administrator. Start > type cmd in the search box > right click, run as administrator
 
Type:
 
net user administrator /active:yes
 
Reboot the computer. You will have access to the super user account of Windows 7. After you are finished fixing any accounts, disable the account using this command.
 
net user administrator /active:no

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On my home pc I log on as the administrator, with no password, and have two other accounts for my daughters (who are sensible creatures and only ever log on as themselves to talk with friends / play games / watch and listen to music).

Last night, for about the fourth time that day I tried to log in and this time I got the message 'User service profile failed log on'.

Unfortunately I have WinPatrol which checks every time one alters the pc, and will not let me set up a new user profile when I log on as daughter a or b. Since I have no password I just click return, as normal, but the exercise is aborted. (I can't even burn a cd). I am waiting to hear from them how to suspend Winpatrol, but I imagine they are asleep (I'm in Europe)

Using a (recent) rescue disc I have gone back a couple of days to a restore point, but it found no errors and still the log on failed.

I really, really don't want to reinstall 7 and then the upgrade to ultimate all over again, with associated loss of this and that. Any bright ideas please ?

Background:
AMD Phenom II x4, 2600 MHz
Nvidia GeForce 8200
2x2048 DDR2-SDRAM
2xST3320418AS 320GB
I hadn't been doing anything more significant all day than using Excel and Word as well as Firefox to check the weather forecast.

Answer:Administrator user service profile failed log on

If your daughters are not set up as administrators then you cannot create a new user profile.

You say that your account is setup as administrator. You could create the new user profiles from there.

Call the new users test and test1 or whatever.

Then copy the folders from your daughters' current profiles to the new test folders respectively.

These folders are found at c:\users\daughter-a and c:\users\daughter-b.

The new folders would then be c:\users\test and c:\users\test1 to correspond to whatever user name you created.

You will now have two new users that are mirror images of the originals. You should be able to login to either one.

Once you have convinced yourself that everything is the same delete the old user folders (daughter-a and daughter-b).

Delete the old user accounts (daughter-a and daughter-b) from your account.

Rename the new user folders to what they were originally (daughter-a and daughter-b) and create the user accounts (daughter-a and daughter-b) anew from your account just as they were before.

Everything should be the same as before.

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We have users on Windows 7 Enterprise machines.  No one has a roaming profile. Users cannot install programs.  The users move around so they don't use the same machine all the time and there may be 20 profiles on one machine.  They don't
always logout but the machines are restarted once a week at least.   Occasionally we may delete profiles on the machines but this is a remote site so we seldom do.  Users primarily use remote apps. served up either by Citrix or web interface. 
Little is done locally other than printing.  All machines are imaged with the same software. All users do the same thing.  One user in an office of six machines, can only login to three of the machines with a temporary profile.  She has no
profile under Users.  There is no .bak registry entry.  I cannot locate anything in the registry that points to this user.  I checked HKEY_LOCAL_MACHINE|SOFTWARE|MICROSOFT|WINDOWSNT|CURRENT VERSION|PROFILELIST.  There were 20 profiles but
none for this user.  No .bak profiles for her, nothing.  I found a post that suggested increasing registry size/reboot but still no clue.  This has been going on for months and she just let me know but I don't know if she called the help desk
and they did something before.  Event log has errors saying: 


Windows detected your registry file is still in use by other applications or services. The file will be unlo... Read more

Answer:Windows 7 Enterprise - User logs in with temporary profile - 3 different machines/no roaming profile?

Thanks.  She's working on the computer and does not logoff and back on quickly.  I just rechecked and there absolutely is not a .bak with her name.  On either computer.  I did find one for Temp and one for another user so now I have a
second user getting the profile issue.  I renamed that one and when the other user logged in, he got his profile. 

Guess I will just re-image the computers although I'd like to figure it out but I don't have the spare time to waste and don't want my user to keep getting the temp profile.  My company won't pay for the support and frankly, in all the years I've
been in IT, I've never had MS resolve one issue for me.  Not worth paying for.  Oh well, thanks for your suggestions.  If I have time to devote to this and figure anything else out, I will post the answer. 

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A twist on the creation of user folders on a drive other than C: in Win 7 Ultimate. Does anyone know if one could designate a user folder location such as E:\Data instead of using the users name and being a subdirectory of "Users". I am the ONLY one on my computer - and it would seem much easier to look to the top folder in the E drive than clicking thru E:, users, name, documents, project. I fully realize that I can set up shortcuts, but when you are in an application that wants to place a file somewhere else and presents you with an explorer windows it is a pain. The only method I thought of is using redirection with symbolic links. Every time I try to use symbolic links, I end up with something other than I anticipated. Any ideas would be appreciated - setting up new machine so anything goes!

Answer:User Profile folder - static folder instead of created by user signon

User Profile - Change Default Location - Windows 7 Forums

1 more replies
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Hello all,
I am having the user profile service error failed the logon, user profile cannot be loaded while trying to logon to a domain user name with Windows 7. I have tried unjoining the domain and rejoining and that didn't work. I have also tried looking in the
Local Registry under profilepath and that profile isn't even listed (because it's never even been logged onto that particular PC). I really need to get this working. Is there anything else I can do?
Thank you,
Shauna

shauna dixon

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Hi
After experiencing some blue screens (graphics driver related) I reverted back to 314.22 and this morning decided to give the card a good clean.

This is my main PC which has Windows 7 Home Premium, Q9450, GTX 260 (216).

Somehow I managed to corrupt my user profile and received the User Profile Service failed the logon message. Following the advice to boot in using Safe Mode showed only my profile with no access to the registry editor or command line. I then rebooted in safe mode with command line and enabled the built in administrator account. The next reboot into safe mode showed my account and other. Since mine is the only account that I have set up and I am not able to create a new account (the Control Panel user account options do not work) I have no idea what to do next.

I would prefer not to have to perform a fresh install so any help would be gratefully received.

John

Answer:The User Profile Service failed the logon. Safe mode, only my profile

Logon as built-in "administrator" account in safe mode. Works?
Logon as built-in "administrator" account in normal mode. Works?

If working.... create a new fresh admin account.

Post results

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I got this error message (among several others) this morning when I tried to log on. After reading the different events in the Event Log (I attached 1 of each event), I tried to troubleshoot the problems (here's the list):

1502: Windows cannot load locally stored profile

1508: Windows was unable to load the registry 'C:\Users\Deana J. Shaffer\ntuser.dat' and 'C:\Users\Deana J. Shaffer\AppData\Local\Microsoft\Windows\\UsrClass.dat' (quotes used to ID files)

1511: Windows couldn't find local profile-logging on with temporary profile

1542: Windows cannot load classes registry file

but didn't find any information on how to fix it. After a few minutes of brainstorming (and cussing out my computer! ha ha), I did the ONLY thing I thought would help: run System Restore, which solved the problem.

My questions are: WHY did this happen (registry/files were corrupted) and HOW do I keep this from happening again?

I'm running Windows 8, 64-bit operating system, x64 based processor.
 

Answer:Event ID 1511 User Profile Service--Logging on with Temp Profile

There are two answers/solutions one for XP/vista/win7 the other for win8

Event ID 1511 is the important one the others are a result of 1511.

In either case you should read this first & simply reboot first.

Occasionally, Windows might not read your user profile correctly, such as if your antivirus software is scanning your computer while you try to log on. Before you follow the methods here, try restarting your computer and logging on with your user account again to resolve the issue. If you restart your computer and it does not resolve this issue, use the following methods to resolve this issue.

http://support.microsoft.com/kb/947215

http://social.technet.microsoft.com...-microsoft-windows-user-profiles-service.aspx
 

4 more replies
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Hey guys,

Yesterday, I shut down my computer. A few hours later when trying to log back in, I get logged onto a blank profile, which I assume is a temporary profile.

Curiously the ProfileImagePath string under key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-842173820-3506557639-1618326103-1004 is pointing to C:\Users\Mike_2.Mike-PC instead of C:\Users\Mike_2, which I assume is a temporary/alternate profile. (which I didn't create)

This has happened before, but usually a few restarts fixed the problem, however, that doesn't seem to be working now.

My question is, is there a way to reassociate the profile with the correct user folder? Or do I have to transfer everything over to a clean profile?
 

Answer:Solved: User profile dissasociated from account/logging onto temporary profile?

Its not an association issue, the user profile is corrupt, and is replaced by a temporary one.

Best thing to do is create a new user account, and migrate to that.

.
 

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First time poster, but I think I've done my homework on this issue.This issue has similar symptoms to a problem with vista: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.htmlHowever, it is definitely not the same issue (see further).Current Config:HP dv7-1450.W7 RC 7100 x64Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-update restore).Running with Admin account while diagnosing/troubleshooting.Currently have two working accounts, one standard, one admin.Symptom:New user accounts cannot be logged into.  On an attempted login to the new account, the following information is displayed on the login screen:  "The User Profile Service service failed the logon.  User profile cannot be loaded."  Windows then logs off the operator and returns to the initial user selection screen.  All other aspects of use are normal.Current Diagnostics:First attempts to resolve this problem were to recreate the new account.  This was attempted when logged in as both Standard and Admin.  This was also attempted under safe mode.  This has been attempted with virus protection disabled.  All to no difference in the symptom.The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link).  Unlik... Read more

Answer:W7: User Profile Service service failed at log on: Apparently W7 is no longer creating any user profile data other than username and picture.

It could be this version  error "User profile service..." http://www.brooks-bilson.com/blogs/rob/index.cfm/2009/1/5/Fix-for-Vistas-The-User-Profile-Service-service-failed-the-logon-User-profile-cannot-be-loaded
Great find Flav!While I didn't resolve or have the exact issue 'Brooks-bilson's had, one of the comments on this blog entry (http://www.brooks-bilson.com/blogs/rob/index.cfm/2009/1/5/Fix-for-Vistas-The-User-Profile-Service-service-failed-the-logon-User-profile-cannot-be-loaded#c42AB7AE6-0B26-9AF4-6DB3C7B226C688B4) did have a comment that worked.First I renamed the file "\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm" to \Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm.bakInterestingly, this failed (bolded to help skimming folks).  However, actually moving the file out of the directory (effectively deleting it) did work.  This file was definately related to the problem, but exactly why W7 wasn't able to copy this (such as insufficient permissions or too long name error) is still unresolved.A little bit of information about the process Vista (and presumedly W7) goes through is well laid out in the referenced blog, and I recommend it for education.Unless it pops up again, I'm considering this issue closed and won't be monitoring it.  I hope everyone dealing with this W7 issue finds this helpful.Thanks again, Flav, for the find.D

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OK, I'll try and cover everything leading up to issue to give complete idea, so bear with me here as it started with a snowflake and now this giant snow boulder is barreling out of control.

Originally Win 7 Ultimate started having issues that could NOT be repaired regardless of method. Decided to wipe a Win XP HD and load a fresh Win 7 there, as this allowed me to keep all old info which I can access from the "New Win 7" OS. For the record, I have TWO HD, both with Win 7 (New and Old) Ultimate loaded, and BOTH drives are partitioned.

While on the "New" OS today, I had to access the "Old" HD via selecting the drive from the New OS as I needed to manually copy a text file over. So I had "Users" folder open, then selected my old administrator folder. While in there, saw a bunch of files that weren't familiar (I've show hidden files active for years and not sure why I never noticed them before). I clicked the rename option on the 1st NT.LOG file and opened Chromodo, pasted it in there to do a quick search on what it was, then when I went back to the "Users" folder, my old Admin. folder was completely missing? It's supposed to be locked (folder with lock icon next to it), so NO idea how it was even able to get moved or how it was moved/deleted? Even if the LOG file was inadvertently renamed, I'm completely BAFFLED how that would erase the entire Administrator folder.

Anyways, tried reopening the drive thinking maybe it was... Read more

Answer:Missing Administrator Folder profile Win7 Ult.

Also, while copying the Old Admin. folder from the Default folder BACK to the Users directory, while the copying was commencing, a popup appeared asking me to "Back up your file encryption and key"? A quick search suggests something was encrypted in the admin. folder, which caused the box to appear. BUT, since the encrypted files are presumably on the old OS folder, how in the world is the "New" OS able to decrypt them? Let alone encrypt them?

The box is still open by the way. If I click "Back up now" and save to a local media, would that corrupt anything? Meaning if it creates some kind of key for the old OS, will it get confused and NOT work with current OS?? Does that make sense?

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Deal all,

i need urgent help. i shut down my Pc normally at my work and when i started today morning and put my user name and login , a windows apears with the following message.

WINDOWS CANNOT LOAD THE USER'S PROFILE BUT HAS LOGGED ON WITH THE DEFAULT PROFILE FOR THE SYSTEM DETAIL- THE SYSTEN CANNOT FINE THE PATH SPECIFIED

please tell me how can i get my profile back to work normally as before.

thanks
 

Answer:Windows Cannot Load The User's Profile But Has Logged On With The Default Profile

Have you read this KB article?
 

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This question has been raised before by others but apparently no solution was offered by anyone.

I have two user profiles on the same PC with one (main user)having the administrator rights.

Today, when I attempted to log in as the main user, I got the following message:

" Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator."

I found one microsoft support note which suggests that a new profile needs to be created and the contens of the old profile except .dat files have to be copied in the new profile folders.

However, all my folders in the original profile including MY documents and Favorites are EMPTY.

I am unable to retrieve valuable files. Can anyone suggest a step wise procedure to locate where my files have disappeared.

By the way, I tried system restore operation to restore the system three days backward. yet, everything is the same and the folders are empty. so, i have undone the system restore. thanks

PS
AS AN ADDITIONAL INFO, if it might help, i have discovered rather large "FOUND.000" folders ion"C" drive. the last one has the size 897 mb which is about the same time that the folders and files disappeared. i have read that these foldrrs are similar to .chk files and can be remvoed. however, i am not sure of this in view of the missing data.
 

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when i try to create a new user profile ~ with or without a password, it shows up on the main login page, but when i click on it to open, the message "UserProfileService_service failed the logon_user profile cannot be loaded". i have searched microsoft support with little solutions listed. and the ones that are listed seem too technical for me to be trying on my own. there are many posts there with this problem, but they all seem to be several years old. are there any current fixes to this problem?

i am using windows 7. i have never been able to create any accounts other than my administrator account & the one account i use for all my general computer use. i have been using norton 360 with no problems. i have resorted to just using any "log in/log out' links on all the sites my husband wants to use.

i am really not all that confident doing anything super technical to fix this, since i don't have a real understanding of different extensions or types of files. i am afraid i could really mess everything up really bad. but, it would just be SO MUCH EASIER & FASTER if i had my account & my husband had his own account.

if you can help me out with a fairly easy fix here, i would be so happy. and, if you post an answer to this post, please speak like you would to a 5 year old. i don't know most terms, but if i was helped every step of the way, i'm confident i can do this myself... that is if there really is a solution to this problem... Read more

Answer:user profile service_service failed the logon_user profile cannot be loaded

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I followed the tutorial here User Profile - Change Default Location and it worked beautifully... All my user docs are on the D drive and the Start button entires all point to the new location.

HOWEVER when I tried to log in this mornias wand was faced with my normal log in prompt for a password to my profile, it accepted it, and then told me "The user profile service failed to login. User profile cannot be loaded.

It's the only account, so I cannot get in via another account.

I assume it's looking for something on the D drive instead of the C drive (or vice versa) ... But I carefully followed the tutorial. I assume one registry setting is off. ProfileImagePath???

I can only now get in via F8 options. I tried safe mode, but there is no regedit in safe mode And it won't let me create a new account .

I can rebuild yet again (win 7 has not been kind to me) but not sure if my last image was before or after the user profile change

Are there other boot f8 boot options to get me out of the jam??

Answer:HELP! User profile service failed the login - profile cannot be loaded

Via the help panel I can now get into regedit.... But now what?

I looked at steps 10 to 14 on the tutorial and I have the correct registry setting, ie ProfileImagePath pointing to D:\users\media

So is there another registry item to change?

The ProfilesDirectory key says %systemdrive%\users. Should it be changed to d:\users??

The tutorial went on to say I could delete my c:/users/media folder....which I have not done yet, so I don't thinks it's that.

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I am getting this message when I try to log on XP Pro Admin account "Windows cannot load the user's profile but has logged you on with the default profile for the system". I tried to create a new account with the Admin rights but I get the same message on that one too. How can I fix this? I appreciate any help..
 

Answer:Windows cannot load the user's profile but has logged you on with the default profile

Re: Windows cannot load the user's profile but has logged you on with the default pro

http://support.microsoft.com/kb/318011
this article from MS may have a solution to your problem
 

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Deal all,

i need urgent help. i shut down my Pc normally at my work and when i started today morning and put my user name and login , a windows apears with the following message.

WINDOWS CANNOT LOAD THE USER'S PROFILE BUT HAS LOGGED ON WITH THE DEFAULT PROFILE FOR THE SYSTEM DETAIL- THE SYSTEN CANNOT FINE THE PATH SPECIFIED.

remember that i am having windows XP

please tell me how can i get my profile back to work normally as before.

thanks

Answer:Windows Cannot Load The User's Profile But Has Logged On With The Default Profile

Corruption of the user profile can be a pain to sort out, especially if it’s the index file that’s failed. SOMETIMES, however, simply logging off, leaving the computer at the ‘Press Ctrl+Alt+Del’ screen for about 30 seconds or so, then logging in as usual, can solve this without any further intervention, so I’d suggest giving that a go first.

Further suggestions are a bit more involved.

Log in as another user with administrative rights (such as Administrator) and then open the My Computer icon and navigate to the local hard disk and into the Documents and Settings folder. Look there for the folder which has the same name as the user who’s profile cannot be loaded and go into it. You may have to unhide hidden files and folders (from the Tools menu, select Folder Options and then the View tab, then, in the Advanced Settings box, under Hidden Files and Folders select ‘Show hidden files and folders’) and then locate the file NTUSER.DAT and rename it NTUSER.OLD, then log out, and back in as the failed user. This should replace the corrupted file and allow you to log back in.

If that fails for any reason, again, log in as another user with administrative rights (such as Administrator) and then open the My Computer icon and navigate to the local hard disk and into the Documents and Settings folder. Look there for the folder which has the same name as the user who’s profile cannot be loaded and rename the folder; usu... Read more

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First, if this isn't the correct forum, I apologize. 
We image our machines with SCCM 2012r2 in our environment. From time to time on our Windows 7 machines, we've come across the issues that after imaging, if a user tries to log in that has no admin permissions,
for the first time, the user profile service fails to load, thus not allowing them to log in. 
The fix for that that we use is to delete the iesqmdata_setup0.sqm in the Default User profile.
However, on our Windows 8 machines, this file doesn't appear anywhere. Since this is the first login of the user, there is no user profile for that user anywhere, no reg key to delete, etc. 
What i've had to do in this case, is to go to the default user profile and edit the security permissions. It is already set to "Include inheritable permissions from this objects parent."
What i had to check off was, "Replace all child object permissions with inheritable permissions from this object." 
Without this box ticked, no users without admin permissions on their account could login and would always get the User Profile Service failed to start. Once this was ticked, those users could log in.

Now, this doesn't happen on all of our windows 8 machines. Matter of fact, i believe it's only happened on a dozen or so out of about 400.
The image we use is a standard 8.1 Windows install with a few custom programs and driver packages for the machines. Same custom programs are included in our... Read more

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Hi. I'm having this problem where when I tried to log into my computer it gave me this thing that my user login has failed and a temporary profile had been created. I was looking at other form posts with this problem and going through the steps. But while I'm in safe mode at the moment I still can't get into my administrative account on my computer. It won't let me access it because the profile is corrupted(I'm assuming?)

I was using: User Profile Service failed the sign-in - Fix in Windows 8 this thread to help me. But I'm stuck on step five because it just says: profile image path: c:\users\TEMP which is not my user profile but under the .bak it says my correct profile.
I don't have another admin profile. I'm the only person who uses my computer.
Ugh I don't know what the hell I'm doing I'm terrible at this kinda thing.
Please help :'(

Answer:User profile login failed and temporary profile created

Hello Emily, and welcome to Eight Forums.

Are you able to do what's in the blue note box under step 1 in Option One to enable the built-in Administrator account to use to repair your account from instead?

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The user profile service failed the sign-in user profile cannot be loaded in Windows 10.

I created a local account in Windows 10 and when I login I get that error. My laptop came preinstalled with Windows 10 and was not upgraded.


There is no folder being created for the User and no registry data either.

Answer:The user profile service failed the sign-in user profile cannot be loa

Replace the Corrupted Default User Profile on the Computer with a good one and then try to create a new user profile.
https://support.microsoft.com/en-us/...#1TC=windows-7
https://www.tenforums.com/tutorials/5...dows-10-a.html

John

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Hello, I have a problem with my windowsc7 profile
When I enter my password I get I message saying

The user profile failed the logon
User profile can not be loaded

I have Google how to fix it and the fix seems to be boot into safe mode
by pressing f8 or f5 but I have tried this and I don't get any menu it just loads to the
windows Logon screen

So I can't seem to load safe mode is there anything else I can try?
I do still have my windows 7 disk used to install windows 7onto the PC from around 14 months ago
If that can be of any help?

I still have a lot of data on the PC that is not backed up so I don't want to
wipe the internal HDD

Is there any way I can copy my files to my external HDD as I really don't want to
Lose them

My PC is an Acer xc-603

thank you

Answer:help!! The user profile failed the logon User profile can not be loade

Hello Blade, and welcome to Seven Forums.

Double check using the tutorial below to see if it may be able to help you sort this error.

User Profile Service failed the logon. User profile cannot be loaded.

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The user profile service failed the sign-in user profile cannot be loaded in Windows 10.

I created a local account in Windows 10 and when I login I get that error. My laptop came preinstalled with Windows 10 and was not upgraded.


There is no folder being created for the User and no registry data either.

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Laptop has worked fine for years.  Turned it on and got this:  The user profile service failed the logon.  User profile can not be loaded.  I am the administrator and so can not even add myself under a different name b/c it doesn't recognize me.  TIA

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can't be loaded. As administrator no idea what my windows password is, have tried everything. My wife also has this message when she logs on, only been able to access laptop through a guest account, if we lose this we can't use laptop. Unfortunately haven't backed up so no rescue disc and all photos and docs on adminstrator log on.

Answer:the User profile Service failed at logon user profile cant b

Watch thishttp://www.youtube.com/watch?v=-k6F...

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Its my friends comp im trying to fix it 4 him but im stuck

Answer:the user profile service failed user profile cannot be loaded

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

fixed it using this

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Hey all!

I've been experiencing stability problems on/off with my rig, but now they seem to have been stabilising (hurr durr).

I've recently bought a 1TB harddisk and 4 additional GB of Corsairs XMS3 DHX RAM, bringing me up to a total of 8GB.

Now, I tried to install 6 GB first, in tri-channel mode, and it worked fine.
When I installed the remaining two in dual dual-channel mode, however, my profile will not load, and I am given a temporary user profile. All my personal preferences are gone, including firefox bookmarks, desktop shortcuts, start menu preferences etc.

I'm posting a query to corsair as well simultaneously, but do any of you know or have a clue as to what might cause my problem? Or more importantly: how I can fix it?

I ran the memory diagnostics tool included in vista, and it told me I had a memory problem, but did not specify what.

Thanks for all help. It is much appreciated!

(Rig in sig)

Answer:User profile won't load. Temporary profile only. Vista64

Hello Crowzah,

This tutorial may be able to help with this error for you:

User Profile Error - Logged on with a Temporary Profile

Hope this helps,
Shawn

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Hi

I setup a W10 machine with a default profile, just going through the default process
without too much thought but I should have set it up as Child Suitable.

There in only one user profile and the log-on is not linked to an email address.

Some games and Apps have been installed from Windows App Store.

Is it possible to modify the profile to a child safety profile, if so How do I do it.

Thanks

Daniel

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Hi all. I've been building a modest PC so that I can simply run my games emulators through my plasma TV as well as films and music. I'm using the old D: from my other computer which holds all the games, films and music.

After a nightmarish 2 days of hardware problems I finally have XP installed but my current roblem comes when I log on and at the windows startup screen I get the message -

'Windows cannot create temporary profile directory. This may be caused by insufficiant security rights.'

Which is then followed by this message -

'Windows cannot load the user profile but has logged you on with the default profile for the system'

So I am on windows but nothing works because I need administrator right and permissions to run programs like my emulators (or at least to take ownership of them to make them run!) I went to user accounts in the control panel to mess about but any changes I try to make are met with the message -

'Object required'

I have googled the problem and there seems to be absolutely zero information on it. The microsoft site had a small section about part of it but the fix it gave was completely useless and did nothing.

Can anyone here help with this? I'm at my wits end being so close.

Thanks. System specs below -

Giabyte ga-73pvm-s2
4GB Ram
Asus Eah 5450 Graphics card
Terratec DMX6fire sound card
 

Answer:User profile issues. 'Cannot create temp profile'

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I have a Asus Laptop that all of a sudden had the user profile service fail to log on. So I immediately tried to go into safe mode. (The laptop is running 8.1) The computer acted like it but would always go back to the log in screen and never access safe mode. So I activated the Admin. Account and tried that way. It still failed. I have tried all the ways to get into safe mode but no luck.

So I made a 8.1 Enterprise CD and went to the repair my computer option. It is in the infamous repair loop, "Repairing disk errors, this might take...) It ran for 5 hours and I stopped it. Started it back up and went into command prompt and did chkdsk d: /r/f and everything was good. No bad sectors. Obviously there is something wrong. Any help would be appreciated. Thanks.

Asus X55A
Intel Pentium
Windows 8.1

Answer:Administrator Account User Profile Service failed to logon

Hello skibum, and welcome to Eight Forums.

You might see if doing a system restore at boot using a restore point dated before this happened may be able to sort this for you.

System Restore - How to Do in Windows 8

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Hi i am in desperate need for help and i think i've done the most dumbest thing ever

I have a Windows Vista (TM) Home Premium

AMD ATHLON(tm) 64 X2 Dual Core Processor 4400+

i had just recently had restarted my computer in order for it to update and i logged into my Administrator account and it said "Preparing Your Desktop" instead of "Welcome like it usually does...like it was a whole new account

and there was a message @ the bottom saying that "you have been logged on with a temporaly profile, change you make to this profile will be lost when log off"

i checked my disk space to see if it was still the same and if any files have been removed and it was still the same as before 194g/298g...all my files were still intact but they were not showing

i then went into C:/Users/(My Account) and was relieved to see that all my files were there

so here is were my stupidity came into to play i had moved all my administrator files to the temporary user profile account thinking that they would be safe...so i went ahead and logged out ... @ the time i did not think that moving my administrator files to the temporary profile would mean that i would lose them

i logged back in and all the files were gone ...i checked my disk space again and it changed 212g/298g..so i pretty much panicked thinking they were gone for good...i know their still on my hard drive though...im just not that high-tech on how to gain the access to them back...HELP!! HELP HELP!!! t... Read more

Answer:Logged into temporary user profile...lost all administrator files

What part of this message did you not understand?

"change you make to this profile will be "lost" when log off"

The more you use the PC the less chance you have at recovering your files, turn it off.

If the files are irreplaceable you will either have to have a professional recover them (expensive) or attempt it yourself.

Remove the hard drive from that PC, install it in a external USB hard drive enclosure, then connect it to another PC that has this software already installed and ready to use
http://www.runtime.org/data-recovery-software.htm
Then use the software to scan the entire drive, (takes quite some time) when it is done you can look at the results of the scan and choose the files/folders you wish to recover.
 

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Hi, On my new T61 something is happening. I create my user local profile and then create a user on domain.I already copy my data into my folder Document.But everytime that I log on my user account, appears a new folderon the Folder Users with my "account.domain.001", "account.domain.002", "account.domain.003"What is happening? I need to reinstall my T61 from my Start Recovery Disc?  Thanks in advance, Ruben Elizondo

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My user profile became corrupted after years of problem-free usage (no clue why), so now I always end up in a temporary account after a reboot.

As per Microsoft's instructions I found here Fix a corrupted user profile - Windows Help, I

1. created a new account
2. logged out and logged in again using another account (not the newly created one)
3. tried to copy the data from the account that had its user profile corrupted to the new account.

However, under C:\Users, the user folder I want to copy from is a white generic icon (not a folder) and it is padlocked and has a size of 0KB - so I can't open it to copy from. Looking at how much data is on C: it looks as if all my data could still be there (I hope).

How could I get access to copy all data from my old account into the new account?

Many thanks in advance for some hints as to what to do!

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Hello,
I currently have 5 user accounts on my windows vista 32-bit computer and I needed to create a new account. So, I logged onto the administrator account and created a new user account. Then, I logged off the administrator account and tried to log onto the new account. However, I received the following message
The user profile service failed the log on.
User profile can not be loaded.
After receiving the message I restarted the computer and attempted to log onto the new account but I received the same message.
Please help me.
Thank you in advance.

Answer:The user profile service Service failed the log on. User profile can not be loaded. Problem. Windows Vista 32-bit

Fix a corrupted user profile, Vista - http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

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Hi, if someone wants to change the name of user account, I think it is only logically that he wants also change the user profile folder name, isn't it? But how can we do that? is it possible?

Answer:User profile folder

Hello Zuu,

You could use the tutorial below to also properly change the name of the C:\Users\(user-name) profile folder. The procedure is the same in Windows 8.

User Profile Folder - Change User Account Folder Name - Windows 7 Forums

Hope this helps,
Shawn

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