Computer Support Forum

Cant read a DVD although it was read on Windows 7

Question: Cant read a DVD although it was read on Windows 7

Hello there

I recently bought a DVD 9gb but my Sony Vaio FW-390 cannot read it.


I took it back to the store, he put it in his drive and he had Windows 7 installed, the DVD worked just fine!

Any suggestions on how to solve the issue?

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Preferred Solution: Cant read a DVD although it was read on Windows 7

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Cant read a DVD although it was read on Windows 7

might be a faulty DVD drive. how old is it, and can you read any other DVD's or CDs

also it may not be able to read DVD-10 9.40GB Double sided, Single layers and above

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Here is a link to the EULA for Vista. Pay special attention to section 6. Look what windows defender can do!

Answer:Vista Eula Link Must Read!!! Read About What Windows Defender Will Do To You!

Nice. I had scrutinized it hard enough already with a steel hat, so I'm still safe.

Hehe, Veesta is a beast! Most corps, even NIST, MIT, UDoD and ASUS as the largest MB MFG detests it. Not fit for mass consumption eh.

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The computer whirs & loads media cds, nothing happens, the device manager is listed aslite-on DVDRW SHW-16358.This is a newer Gateway pc I transferred data to, from my old one. From XP to 7.

Answer:Is it my pc, or Windows 7? Wont read media, but will read music cds

How old is the Optical drive ? ?They fail...and they dont build them like they used to.QuoteThis is a newer Gateway pc I transferred data to, from my old one. From XP to 7.Also the above is unclear...are you saying you installed Win7 to this Gateway ? ?If so did you remember to DLoad and install the Win7 drivers for the PC ? ?

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Can I set Windows Live Mail to show emails that have been read in Gmail to show as Unread?
I have a Gmail account which I download all emails into WLM
I read the emails on Gmail sometimes when out, but don't want this to update to WLM as read as I will deal with the emails when home
Is there anyway of doing this
I have as IMAP

Answer:Windows Live Mail with Gmail show as not read in WLM when read in Gmail

I do not think that will be possible.

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hey, my computer generally reads disks, music cd's, dvd's, and games (new like sims 3, and old like theme hospital and shogun total war)

ive just got anno 2070 and put in the disk, but its not recognizing it at all, when i first put the disk in, it whirs, as it knows there is a disk there, and a disk icon appears next to the cursor, but then nothing, no disk appears in My computer, and when i click on the drive it asks me to insert a disk, i have tested the disk on a different computer running vista, anno 2070 runs perfectly, and also says it does run on windows 7, i have also tested other disks since putting the game into the windows 7 computer, which work fine, and checked whether the disk can be read in a virtual machine (windows xp in this case), which it cant as i expected, i have run the Microsoft disk checker and all it said was that the disk was unreadable, but the vista computer proves it is readable.

any tips on what to do next? i really want to get playing this

Answer:dvd drive wont read specific disk, will read on other vista computer

I would think that your optical drive and that particular brand DVD media don't go together well. ( I have an Imation DVD+R DL that my Samsung drive only reads at times but not most of the time. On four other drives - a Sony, a Liteon, an Asus and a Plextor - the media is recognised and accessible without any problems. The Samsung drive is clean, has the latest firmware, can read and write other DVD media. So where am I? )

You may just try cleaning the lense with a Lense Cleaner CD. If it does not help, try burning anno 2070 to another known-to-be-good brand media at a lower speed.

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I tried unchecking read only.
When apply and look it is back to read only.

How can I make this read and write permission?

Answer:public tv folder read only? mythtv needs read write persmissions

You can do this by going into the C:>Users>Public folder properties, click the Sharing tab then click on the Advanced Sharing button showing in the first picture.

Click the box to share the folder like in the second picture, at that point the Permissions button will light up.

Click the permissions button, Add check marks for full control "third picture" then hit the Apply button, on all windows click Ok etc.

At this point the Public folder and it's subfolder will have read/write access.

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Whenever I boot up my VAIO (VGN-SZ750N) laptop an all-blue screen appears only momentarily, so that there's no time to read any of what is clearly a very wordy warning in white typescript that fills the whole screen. How can I stop this long enough to read it and take whatever action it recommends?

then, something happens that may be related to this . . .

soon afterward, a boxed message appears saying: "System has recovered from a serious error . . . " Clicking on this results in a huge number of figures that would challenge anybody who attempted to write them down.

Answer:How to read warning that appears and disappears too fast to read on startup

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I have a dell laptop, D620. When i first put it on the screen was loading funny. as i move the mouse over it a square at time would come in...then when i tried to boot it again. it said new user.. then it just woulnt boot got read error hit control alt delete...i called Dell they said hold fn key and hold start but it went into diagnostic mode. in a few minutes they said HARD DRIVE must be replaced.

My problem is now... that to recover the data companies want from $500 to 25oo to recover the data... is there any program or thing i can do to try to get my files back?

Marv Alpert
[email protected]

Answer:Hard Drive canNOT Be Read, Computer won't boot. Read Error

Hi malpert and welcome to the TechSpot Forum :wave:

As a laptop only has the ability to support 1 harddrive your option is to remove the drive from the laptop and connect it to a desktop PC using a 2.5" to 3.5" adaptor and try to read the files on it, however I would download the test tools from the makers website and run a thorough test on the drive to ensure readability of the drive.

Remember though if the drive has failed mechanically then any data may be lost and you will need to use one of the professional data recovery services such as "ontrack data recovery" to get it back.

Backup, backup and backup is the mantra when it comes to important data...

Dont put your mailing address on a forum like this by the way you will end up getting spammed to hell.

As a newbie to the site would you please take a few moments to read the following. It will help to make your Techspot experience a more pleasurable one.

Techspot FAQ.

A message for all newcomers.

SNGX1275`s A guide to making a good post/thread.


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My dvd drive in my Emachines laptop cant read data disks anymore, but it can read/play music and video dvds without any problem.

I have an Emachines D732z. I have Windows XP and drive is hl-dt-st dvdram gt32n.

I'm unsure of the cause of the problem. Can anybody help out? thanks!

Answer:DVD drive can read video dvds but cant read data disks.

Are the Data discs CD's? When you say Musicand video dvd's do you mean Music Cds and Video dvds?

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Hey there...ok...I have some files that are saved from the Macs at school...when I take them home to my PC (Win) they don't have the extensions on them...when I originally save something from Windows and take it to a Mac and modify and save it then take it back to my PC it still has the extension and keeps it since it was added by Windows...

So I am wondering there a program for Windows that recognizes Mac files and andds the extensions back??? I hate when I start work on some things at school and have to add the extensions to all the stuff I created when I take it back guess is the Macs store the extensions or what the file opens up with or whatever in their "._(filename)" files...that's annoying too...for every file you have another is created with a "._"...

Any help on this??? THANX

Answer:Files saved from Macs don't have ext.'s when read on Win. Need sftwre 2 read & convrt

I've never had that problem. If you save it as a "xxx" type document it doesn't matter if you have the software that created it on both Mac and PC (or software that can read the format) so I don't know how/what is going on with your situation.

BTW my experience is with using Word (forgot which version but it's on OS X) on a Mac and OpenOffice on my PC.

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hai everyone i've got some problem with my dvd drive, CDDVDW TS-T633P
from HP touchsmart 600 1137D

my dvd can't read or play dvd movie, i reinstall it few times but it can;t solve the problem

can anyone help me about this? i need sugestion

Answer:dvd drive can't read dvd movie, but can read data dvd or dvd games

Shot in the dark...

Go to the Device Manager and find the entry for your DVD. Right click it and select properties then "Region" and make sure a region is set for the drive. Without a region set it won't play movie DVDs.

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Ok I just spent about three hours looking in this forum to solve my problem and no dice.

Here it goes: I'm running xp pro and I have a Norcent RW-481 48x12x48 CDRW probably not the best brand but oh well. I'm using Nero 6, InCD is not installed.

The problem: It does not recognize any data CD's or any CD's that the drive itself writes. I can play an audio CD, which elimates (I think) that the read lense is dirty and I can burn a CD, which elimates (I think) that my burn lense is dirty. I'm mentioning dirty lenses because a post in this forum suggested that a dirty lense may be the problem. So, before taking things apart I wanted to post in the forum the problem. Any other suggestions of what else I can look for?

More info: I even switched around the jumpers from cable select to master, same result.

I really believe I have a setting wrong in my XP pro operating system. Any suggestions????? :cronfused:

Lastly, The drive is recognized corectly in device manager

Answer:CDRW Will Burn, Read Audio, not Read Data

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My CD Drive has started giving me problems.
It doesn't read all the CD I put in (Particularly Audio CDs).

It Plays DVDs fine.
I'm also unable to burn CDs as the system doesn't detect a CD.

Any suggestions on what I should be doing?

Answer:Satellite A100-033 - ODD doesn't read all CDs but read DVDs


Maybe there is dust on the lens of the CD/DVD drive so I recommend cleansing the lens.

Further you should try to remove the upper and lower filters in registry. This does often solve with the CD/DVD drive so check the workaround on the Microsoft website:

In worst case the CD/DVD drive must be replaced :(

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Using outlook 2003 and a pop3 server to access my webmail email, i am able to send and recieve. However when i read my emails and close outlook the items remain unread when i check outlook later. This happens quite often and is very annoying... any help is appreciated.

windows xp SP2

2 gig ram

Athlon 64 FX - 53: 2.4ghz

Answer:Outlook 2003: not marking read items as read

Outlook Express has a tab to fix this-maybe Outlook has the same.
check Mark Messages READ after displaying (add 5 seconds)

Maybe that seconds number has been raised above the time you take to scan messages. OE doesnt care IF you peek at a message-it cares HOW long you stare at it.

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put a disk with a program in to my system it wont even acknowledge its there, anything like DvD CD its fine.Anyone know anything about this?cheers

Answer:Will read DvDs and CDs Wont read Autoexe on  

Have you disabled autostart? Can you start the program by clicking on the appropriate setup.exe file on the CD?

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Hi, I'm sort of new to forums, but I have a bit of a pickle, I have a red shield with a white x in it that resembles the windows defender icon in my system tray, when I hover over it it says "Your computer is infected !" When clicked it pops up a window saying: "would you like to update your security software and download registry cleaner?" and occasionally a ballon pops out of the system tray saying "Windows has detected spyware infection which corrupted the registry. It is recommended to load update to prevent data loss. Windows will now download and install the most up-to-date software for you. Click here to protect your computer."

I followed all the directions in the read & run me first thread, and nothing seemed to help, I'm attaching all the logs except counterspy as I couldn't find a way to get it to output a log in text format or anything, it said 0 malware found in everything except in my cookies there was 2 that it deleted.

again any help anyone could offer would be greatly appreciated.

Answer:red shield with a white x causing problems, did read the read and run me first

here are the other files

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Hey Guys are dell upgrables? That completes my first question heres another. WHAT DO YOU GUYS THINK ABOUT DELL? Reviews Please

Answer:Dell Upgrades And Reviews READ READ!!!!

no. psu sucks, they take out the graphics card slots btw

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Hello everyone. I've recently reinstalled Windows 7 (two, three days ago) and I'm having a problem with my World of Warcraft Addons. I'm thinking the problem is due to parts of my World of Warcraft folder being read only. In the Properties menu of the folder, the "read only" check box is not checked but filled in with a little blue square. Now being a windows noob I'm not 100% sure, but I'm assuming that means it's read only. So I unchecked the box, pressed okay but if I open the Properties window again, it's still got the little blue box.

I've ran a few virus/malware scanners, and I don't seem to have anything. I've installed all of the Windows updates and I'm still having the same problem.

Thanks in advance everybody!

Answer:Read only folders revert back to read only

By default all folders with Files in them, the properties are Read Only (Only applies to Files in Folder) Meaning that if the actual file within the folder isn't Read Only, the rest of it isn't either. (test this theory on any other folders on your computer) so that is not your problem with WoW

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sdhc card stopped reading cardIt work fine last week, now it asks to format card. Read fine on digital camera.

Answer:my sdhc card won't read. I used to read just fine.

Throw card away & buy a new one. They wear out eventually and the camera is more tolerant of a worn card than Windows is.

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I already know how to create a "read" receipt for sent emails. From my understanding, when you set the function, I will received read receipts for all email that was read. I was wondering if this setting could be set on individual emails instead of all of them. Thanks!

Answer:Read receipt for read emails in Outlook 98

In the compose area of Outlook go to Options and check the box for that email.

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Greetings. I would like to find out whether customers read my emails, but without obligating them to use a "read receipt" dialog box. Is there a way I can do this?

I know Constant Contact offers that as part of their service, but I would rather save the money.

Thanks in advance.

Answer:how can I confirm email read without using read receipt?

There are other ways to get confirmations, especially ones that spammers use, but I am not keen on posting them on the forums.

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Creating a new Folder as read only and would like to have all files placed into that new Folder become read only as they are added or moved into that read only Folder. If Windows 7 cannot handle this is there any kind of software utility Haddon I can get to perform this task?

Answer:Folder read only and want all files placed in to become auto read only

Hi and welcome to SevenForums,
You might describe your environment a bit more = how many users and what is yours and their user account status ?
See if this helps,

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The targeted read test, smart short self test and smart drive self test of harddrive are failing, can anyone help me regarding this,,?Is my hard drive failed or is going to fail..?please help

Untitled.jpg ?165 KB

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Ok, on my forum one of the members asked "I just got 2 new sticks of kingston ddr400 C2.5, can I keep the old one also or do I have to get rid of it?"

Since the old stick is kingstong ddr400 C3, I said ya just put the two new sticks into the ddr slots and put the old stick in the single slot.

my mod says:
"Only issue I can see is the different clock cycles, may get read errors. try it and if it starts acting funny, take the original one out. if the prob goes away, then choose which set you want to stay with."

I disagree with him, what do ya'll think? I said maybe it would if you were changing out different brands and timings, or using a brand that the mobo isn't exactly compatible with.. In that case you'd get more than a "read" error.. Anyways, since it's using the C3 in the single slot and not along side of another DDR stick, I think it'll be fine..

btw, the member who was needing to put this ram in, put it in as I directed and all is well just like I.. KNEW!" hehe

Answer:Changing the ram, will this cause read errors? (read this)


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Hello, I recently installed a game which came on a DVD disk
The install had a few problems, and it needed to restart several times. (It looked as though it was unable to read the disc, which resulted in a failed install)
Eventually it installed and all was fine.
The game needs a disc check to start up, and so it must be able to read the DVD before the game can start. It was able to read it, and I quit and restarted the game several times with no problems. However, I tried another game restart and the launcher could NOT read the DVD ("no disk in drive" error). I re-inserted the disc and it worked.

Later, I had the same trouble multiple times. It worked one final time, but I later tried to start the game (and thus read the disc) and it refused to acknowledge a disc was in the drive. I restarted, I removed filters by editing the registry, I uninstalled the DVD drive drivers and even tried blowing air into the drive. I have also tried microsoft's "fix it" software for the drive. None of these methods resolved the problem.

The drive cannot read any other DVDs either (opening them from "computer" just opens the disk tray and states there is no disc in the drive)
The drive IS able to read CDs, which obviously means something (I'm not sure if there are two different lasers or something?)
For this reason I'm leaning towards a software fault, but I don't know what to do to remedy it.

The drive in question: TSSTcorp DVD+RW TS-H653F AT... Read more

Answer:DVD RW drive will not read DVDs (But will read CDs)

Yes. there are two lasers, and it sounds as though one has failed.
Replace the drive.

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I am having problems with my satellite A30/dvd/cdrw drive (TEAC DW-224E-A), it wont read dvd's but will read cd's and cd rom's. The drive will spin looking for the dvd but it wont find it and when I try to start the dvd via my computer menu it says the drives empty.

I have checked that the drive is enabled and it says that the drive is working correctly. I have also tried original and copied dvd's

It used to work fine but stopped all of a sudden,

Has anyone any tips please!!!

Answer:Satellite A30 wont read dvd's but will read cd/cd rom's


Try to remove the drive from the device manager.
After notebook rebooting the OS should recognizes the drive again.
Maybe it helps.

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i was bout to burn a cd today and my cd drive says insert a cd, so i try about 3 other cds, and then i tested to see if it would read cds at all and it wouldnt.i think it might have somthing to do with a virus

i noticed that my norton antivirus wasnt in the taskbar, so i open it up and it doesnt have auto protect on(and it wont let me turn it on and i cant reinstall either sicne the drive wont work), i scanned for virus and ran adaware too but same old problem--- it wont read nor write.....

my operating system is Windows XP

burner name is: CD-R/CD-RW CW079D

Might not matter but firmware version:11SJ

somone please help

Answer:CD BURNER won't read or write..PLEASE READ

A virus may be at may need to reinstall Norton AV.

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Make sure to select the Autoclean option. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.

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Tried doing a search for this and came up empty. My problem in a nutshell is that I'm having difficulty reading data CD's. I was re-installing my OS due to too much corruption of data and viruses so I'm start from a scratch in terms of OS files.

To be noted: Manufacturer's install disks used ghost to install a new copy of the OS. Had to open and close the CD drive bay a few times in order to get the final CD be able to be read and complete the installation.

What I've tried:
update driver - no improvement
Uninstall Drivers and restart - no improvement
manually download driver - no improvement
tried using generic CD Drivers - no improvement

OS: Windows XP home.
Downloaded all updates. inc: SP2
Emachine T3065
Memory: 2GB

After browsing around google for a while, I came across a similar problem which suggested the cabling might be the cause of the error. as audio/video are past through different pars of the cable than data.

Any help is appreciated.

Answer:Can't read data cd. can read audio

Ignore the cable issue, that's unlikley to be the problem
Analog audio is on a different cable, but thats seldom used by any PC these days.

The clus here is that it was dying at the end of the install by the sound of it. The laser output may have decreased to the extent that audio only is recognised due to the better reflectivity.

Start thinking about a new drive, but you would have checked all the cables anyway one assumes?

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Has any one had this issue? I have a cd that can be viewed on the Windows XP in the XPmode virtual machine. But cannot be read by the host Windows 7 machine, or another Windows 7 machine. I do not know what OS the cd was created on. Any thoughts would be greatly appreciated.



Answer:CD not being read by W7, but XPMode can read without issue

Welcome to sevenforums.

Question: Is this one and only one cd with this problem?

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I got down to the step where I ran shownew.bat, but got this error message.

C:\PROGRA~1\Symantec\S32EVNT1.DLL An installable Virtual Device Driver failed Dll initialization. Choose 'Close' to terminate the application.

I have the other requested scans, and I'll attach them to this post and the next. I have been having various issues and can't seem to get rid of them, even after running the various scans. I have HijackThis already installed, but I read that you requested that we downloaded from you link...should I uninstall, and then reinstall?

Thanks in advance for your time, guys.

Answer:Various Malware issues, Have read 'READ & RUN ME FIRST'

GetRunKey and NewFiles attached.

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hy gyes have win xp i want to ask my computer not reads blank or rewritable dvd-r but read all dvds cds any one can help me thanksssssssssssssss..

Answer:my computer not read my blank dvd-r but read

If it is blank there is nothing to read....or Is it that the cd is not being recognized by your burner?

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My CD-RW drive broke, and Dell replaced it with a new one for free (warranty).

However, the new drive is 48x read but the old one was 52x read. Will this have an impact on anything?

Also, I have 52x CD-R's. Will they work in a 48x drive?

Answer:Solved: Difference between 48x read and 52x read?

There will be no noticeable difference on anything. Chances are that the old one rarely, if ever, actually read at 52.

The 52x on the CD-R's is a measure of their sensitivity and shows the maximum speed that they can be written. Some CD's have a minimum as well, and that is usually more important if they are "high-speed" CD-R's since they won't write properly at very slow speeds. But your CD-R's will write fine at speeds between 4x and 52x, as a minimum range, so there is nothing to worry about.

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Hi all,

I purchased an emachines t5026. There are two cd drives and I have not replaced the cd drives. In the my computer folder it says the e drive is a dvd-rw drive and the F drive says cd drive. The e drive can read and write dvds but cannot recognize cds. The f drive recognizes cds but cannot recognize dvds. Niether drive can read a blank CD-r/rw. The cds can be read on other computers. I am trying to burn a data cd for one of my classes. Can anyonw help me resolve this issue. I don't know much about the technicalities of the drives or what type of models these drives are. Can someone please help me?


Answer:Computer can't read blank CD-r/rw but can read DVD-R

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when i put the memory card in the slot nothing happens and the same thing happens when i insert a cd would really like some help on this. thank you is advance

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I have some older DVD-R that I had burned data on a few years ago. My Optical Drive on my main PC can't read them. but a drive on a different PC can read them fine.

My main PC can read all regular DVDs (i.e. movies) just fine. I cleaned the lens, deleted the "up/down" registry entries as recommended. Still no solution.

the only hint I have the explorer shows that drive with a symbol of 2 people (see attachment). not sure if this stands for some group policy.

All the data were burned with a different DVD-writer in Germany (some 9 years ago). i don't think it is a region setting issue since this DVD-drive can read original DVDs from all regions. But there may be another clue?
I read about how DVD-R degrade over time... but since my other PC can read them that likely is not the problem.

The only thing I haven't done that was suggested was the realignment. First, I never dropped it (it has been in my PC for years and that didn't move). Second, it seems to read normal DVDs fine. It was suggested if re-alignment really is necessary, other things are out of whack and buying a new one may be better.
I could buy a new one, but also don't want to be defeated by the machine. and the problem coudl be related to windows....

Answer:can't read burned DVD-R, but can read normal DVD

It is possible the DVD-R may be incompatible with your drive. You can search online for a firmware update for the drive. You can re-write to a compatible DVD-R on your other machine perhaps.

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well i have run into a problem with scanning and cleaning steps: 1 a/b
on the " READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal" post. first of all i dont have a softwear antivirus program (yet) so i usually use trend micro. anyways i cannot run trend's scan in normal opperating mode. i just get errors, a AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: msvcrt.dll
ModVer: 6.1.9844.0 Offset: 00001d90 error to be exact. after that IE restarts and im back to about blank. the virus couldent be doing that could it? then on further i cant access any explorer window. period. it also creates arrors and restarts explorer. in safe mode i was actually able to get trend micro to work and it found 22 some odd junk files (dlls i think) that i keep finding in my prossesses list. to put it this way, i have been going back and fourth between apm, the cleaner, and about blaster to remove these junk prosseses and they just come back with with what seems to be randomly generated names. back on point, i could not get symantec's online scan to work at all in safe mode. the applet (dont know what else to call it) just hangs there for along time till it come up not avalable.
im planning to put an old version of norton AV and getting all the updates the doing a full scan to see what happens. would agv AV work also? on the same note, cwshredder has come back with nothing everytime ive used it

doesn anyone have anymore info or advice for... Read more

Answer:about blank help (read read me first post above)

Just continue completing all the steps in the READ ME FIRST as best as possible. Note any problems along the way but don't bother coming back until all steps are finished. I'll include the READ ME in the steps below. Finish everything and post your HijackThis log at the end.

Please follow the steps below:

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your p... Read more

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cds doesnot read in my laptop.but dvds play without any pblm.same cds play inanother computer

Answer:cd doesnt read read in my laptop

Try using a lens cleaning kit on the drive.

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Hey all,
Well, I had some how downloaded av.exe and have had nothing but problems. I even had AVG running at the time and it missed it some how. I used a restore point and that seemed to get rid of it, or so I thought. Unfortunately, I lost Microsoft Excel and Word. I don't know how, but the shortcuts go no where. Then today (three days later) I started getting Windows Antivirus popups again... or was it Microsoft? I forget... but I knew it was av.exe. So, I tried another restore and when it rebooted, AVG found av.exe this time. I removed it and not even internet explorer worked. I then did a full restore and this time I got Internet explorer working.
So, since the last time (a few years back) that I had a virus, you guys really helped, I came here and searched for av.exe (as it's still in the system). I found a thread referring the OP to the READ ME FIRST thread, which was what you referred me to last time too. I started following it and got to running Super Antispyware. I ran it and it found two locations of av.exe. Unfortunately, I didn't make a note of where as the directions stated to reboot and then go to preferences and copy the log. Well, the program is gone after the reboot. The shortcuts are there as are the start menu items. But when I click on any of them I get a popup
"C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
Windows cannot find 'C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe'. Make sure yo... Read more

Answer:Read the Read Me First thread and problem

I started following it and got to running Super Antispyware.Click to expand...

And what about all of the other requested logs? Do you have those? Were you able to run them?

I cannot help you without at least seeing logs from MGTools and ideally from combofix as well.

11 more replies
Relevance 63.14%

I have Toshiba Sat pro 6100 and the CD/DVD drive is SD-C2502 on winxp sp2.
The drive didnt read any CD/DVD initially.
After a DVD lens cleaner, it reads DVD but the drive cannot read any CD incl music CD's.

The error is 'windows cannot read from the disk. The disk may be corrupted or .....'.

I have 'took off the CD/DVD drive and reconnected' and the driver also seems to be OK.

Any suggestions or ideas ?

Answer:Satellite Pro 6100 -> DVD read is OK but cannot read any CD


This sound like a drive lens cannot calibrate properly and therefore the drive cannot read from the CD disks.
Mostly the drive replacement is necessary and inevitable. :(

1 more replies
Relevance 63.14%

Windows 98SE
Sony DDU 1621 dvd rom

I need a simple explanation that tells me how to get my dvd rom to read data disks. It only reads audio disks and opens all disks in Windows media player. I dont understand how associations work.

Help would be much appreciated


Answer:DVD Rom will only read do I get it to read data?

No it doesnt read dvd's, but I am not really concerned about that, I dont think I have the memory anyway (64 mb ram). My old cdrom had a mechanical problem and I needed something to read disks, so I bought it from a garage sale and I downloaded the software from the Sony site. It used to function normally and read data files.

I want to format the harddrive and I need to know that the dvd rom will read my win98 disk cos it isnt at the moment. I dont understand how to do anything in file where the problem lies? Or is it in the cdrom properties settings area.

Hope this triggers something in you........I appreciate your help


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Relevance 63.14%

I have read the page that I was susposed to read before posting here. I followed all of the instructions, downloaded a bundle of software etc, and still get the malware symptoms that led me here. I think it is related in some way to the valuead line... I am not very familier with the terminology etc, but I have hijackthis and am prepared to post a log file and hope someone can halp me get rid of these problems...

Answer:I have read the 'pre read' stuff... and still have adware..

If you have run ALL the steps in < READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal > then you should read the tutorial in this Sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log file as an attachment to your message. All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT

Make sure you have HJT version 1.98.2 and follow the guidelines on where to install it and how to post a log as an attachment.

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..but im such a do i remove it??

Answer:I have a TKBellExe trojan? read must read first..

You have another thread working in this forum. Follow teh direction posted to you on teh 25th.

Don't start anymore threads about this issue. Complete the instructions given.

This thread is now closed

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Relevance 63.14%

After burning a DVD today on my Micro Solutions DVD-/+RW I could suddenly no longer read DVDs on that Drive. I have no idea what happen. At first I thought the drive was gone, but I put a CD in it and it reads it just fine.

I uninstalled the driver and the associated programs (i.e. powerDVD etc) and then reinstalled them and then re-did the UDB connection to the computer - it auto-detected it, and then said new device ready to use (using XP by the way). Still didn't work for DVDs, just CDs. I also updated the driver - still nothing.

Under my computer it is listed as a DVD-/+RW, so I cannot understand why it won't play DVDs, just CDs. It's as if the ability to play/burn DVDs has suddenly be locked out.

Any help would be extremely appreciated! Thank you.

Answer:DVD-RW suddenly cannot read DVDs, can read CDs


The device manager says it's working properly.

The problems occured after attempting to erase a DVD+RW using Deepburner. Basically I burnt a DVD and then tried out Deepburner to see if it would erase the DVD+RW. When I attempted to eject the DVD it wouldn't eject- the green light just kept flashing a couple times. Eventually I had to turn my PC off and unhook the USB connection and power connection and then do everything back up and restart the computer. Finally the DVD would eject, but since then will not read any DVDs, just CD's and CD-ROM.

The model is an external (USB) Micro-Solutions 2244010 (but really a NEC_DVD-RW, ND-1300A).

I updated the firmware to 1.0A about 6 months ago. I never had a single problem with this drive before or after updating the Firmware.

I really have no idea how or why this could have happened. I can play the DVDs in my other DVD drive just fine.

Please help.

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Relevance 63.14%

Hello all ,

I bought yesterday new dvd-Rw (samsung sh-s223 ) because the old one (old about 1,5 years)have problem with reading dvd,cd.I installed it and it is working worse than the old one.System recognize both devices but when I load some DVD it tries to read it and when it cant read it the window(or whole win 7)freeze,or new device become invisible to system till the next start up.And what is odd is that when I load on boot win 7 or Xp disk it read them with no problem!?
I applied the differnent solutions, namely removing the filters, but this does not work.
I have traveled the forum, and I think I have not found a problem similar to mine.

I have to install win 7 again or ther(s another solution ?

Any help would be appreciated .

Thank you !

Answer:DVDRW don't read DVD,but read on boot .


Try updating your CD/DVD drivers. Go into Device Management and right-clicking on your drive.

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heres the thing i installed a program and then later took it out and some of it stayed behind i have made shore the its not read only if it is i make it not read only but then at say the it may be read then i look it say that its read only again plus other files are not read only and they wont delete so plz help and thank you

Answer:detele read only files that say they are not read only

To remove something that refuses to go, I use a program called MoveOnBoot
You right click what you want eliminated, select moveonboot and it offers you choices. You'd select remove on the next reboot.

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Relevance 63.14%

I built a PC back in January and its been running great ever since.  Never had any hangups, freezes, or other issues with the build.  Two weeks ago my computer froze unexpectedly and upon restart I received a disk read error.  I tried several tips on the internet to fix it, and eventually the HDD stopped being detected by even the BIOS.  I bought a new HDD and reinstalled vista 64 ultimate and it's been running fine for about a week.  After receiving the disk read error again I updated my BIOS and it seemed to fix the problem for a few days.  Last night it happened again.I've read that this could be caused by a bad HDD, issues with Vista, bad memory, or an overheating issue.  When I run SpeedFan and other temp tools, my computer runs at max at 45-50C under load.  My PSU is still cool, as are all of the components within the case.It starts to freeze in WoW, but at random intervals.  It might be an hour, it might be 4 hours before I have any issues.  I've also had the problem when the computer was idling in vista.  I check the temperature of the system regularly while playing my games, and I doubt that is the issue.As this is a clean HDD with a clean install of vista and runs cool, I'm beginning to think it may be a memory issue.  The following are my system components:   Operating System: Windows Vista? Ultimate (6.0, Build 6001) Service Pack 1    Language: English (Regional Set... Read more

Answer:Can't fix Disk Read Error, tried everything I've read

To test the HDD DLoad and run the Free diagnostics from the HDD manuf. site.To test the RAM DLoad MemTest and create a bootable CD with the .iso...Let it run at least 2 hours without interruption.Any errors at all and you have a bad stick of RAM...

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here is my root report


and malwarebytes says : runtime error '0' and runtime error '440' ?

please help me as soon as possible after i ran all the programs in the read me first my computer started to freeze for no reason and do other wierd things that it wasn't doing before. i believe before i had a virus called rootkit so i hope that helps

Answer:having problems, read the read me first and did all the appropriate steps

You need to take a look at this.

HOW TO: Attach Items To Your Post

You need to also attach logs from running MGTools and SUPERantispyware. Posting them inline the way you did is not appropriate, and hard for me to read.

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Relevance 63.14%

ok my problem is i tryed to reply in skyhigh3000 post to help em and ... it wont let me.. i did the email thing accepted all cookies firewall off and everything dont work
and skyhigh3000

Get AntiVir Scan reply the report

Get AVG Anti Virus and AVG Anti Spyware
post the items detected / report

Get AVAST PRO (if u want) from isohunt TORRENT AVAST PRO
scan after the scan is done post how many infected files

Get A-Squared and post the report

Get SpyBot put the infected files here

Answer:skyhigh3000 Read this / problem also must read

The reason you can't reply to the post in this forum is you are not authorized to give hijack help - read the rules

2 more replies
Relevance 61.09%

DVD-ROM suddenly (it can read/write CDs/DVDs few days ago)

cannot read DVDs, but
can write on empty DVDs

can read/write CDs

OS: Windows XP SP3

-----i cant see the upperfilters & lowerfilters----
-----when i run the microsoftfixit, it just loads and then exits itself-----

I've read & tried the applicable suggestions on these forums:

Answer:DVD-ROM sudden cant read DVDs, but itcan write on empty DVD and can read/write CDs

Re: DVD-ROM sudden cant read DVDs, but itcan write on empty DVD and can read/write CD

I don't burn much of anything, but when I have needed to, I have found it difficult. Got XP SP3 too, and what I have done is try to find software that will pick up the drives correctly. For example, I have one drive currently that reads in Windows as a DVD ROM, but it's a CD/DVD +/- burner. I had success with CDBurnerXP for a little while, then it wouldn't work, so I switched to Ashampoo Burning Studio 2012, which I got free on a giveaway. I know it works, because I just burned a couple of rescue disks recently. I have heard that the same software version 6 works real well and is free, but I haven't tried it, so I can't say.

Maybe if you try a few burner programs, you'll run across one that will work...

Just to add...I've had to be persistent to be able to burn. Most of the time, when it has worked, it took numerous efforts to get it do so. This could mean trying one program, then another, and so on...

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Relevance 59.45%

Fixed Hijack, not Beta
Logfile of HijackThis v1.99.1
Scan saved at 7:31:00 PM, on 3/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\... Read more

Answer:Can someone read my Hijack and look @ the question "Please Read and suggest Thx"

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Relevance 59.45%

I have 3 DVD-R disks with content (documents, graphics files, etc. ? NO VIDEO files) that was backed up from a previous computer. I cannot read (or even see) any of the content from these DVDs. I have an identical (type) DVD-R with video content, and it opens and runs just fine.

I have a Toshiba Qosmio and its DVD drive reads: DVD multi-recorder; DVD rewritable; CD rewritable. When I insert any of these 3 data DVDs, the DVD drive (F on my machine) that usually says ?DVD-RAM? next to the icon (in Explorer) now says ?CD drive? (although the icon itself says ?DVD-ROM? at the bottom of the icon). If I click on the F: drive icon, or attempt to ?open? files from the F drive, I get an error message that says ?F: not accessible. Incorrect function.? If I right click on the drive and go to properties, it shows that all the disk space is used (which should be correct ? each of the 3 DVDs should essentially be full of content), but I cannot see any of the folders or files on this drive, even when I click ?mixed media? as the file type to open (rather than video files). Again, inserting the exact same type DVD-R disk with video content into this drive works just fine.

I have attempted the same procedure on my Dell Latitude D600 (DVD drive reads: DVD-ROM; CD rewritable). The DVD drive in this computer shows up in Explorer as ?DVD/CD-RW drive.? When I insert one of these data disks into this machine and double click on the CDC drive icon, nothing show... Read more

Answer:Cannot read DVD-R with data content; can read same type DVD-R with video content

you may need the correct codecs. Also if the discs are +R, you will not be able to read them in a -r drive.

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Relevance 59.45%

i am using a SONY DVDRW DRU-800A multi burner drive.when i insert all the cd in my house, it start to run for about 10seconds, then it stop. when i click open the drive, it show that the cd is blank,( or i should say no data in the cd was shown).BUT when i insert a DVD, it detects and everything seems working fine. i can play a dvd movie, install a dvd game.In My computer, it detect my multi drive as DVD-RW Drive (D;).the device manager show nothing wrong about the dvd drive . ( dun haf "! or ?" sign)this problem start on the right on the day i DIY my computer.i try to use tis multi burner to install the OS and hardware driver, it could not detect the cds therefore i change to a normal cd driver to install everything.( this should prove that all my cds i tried previously are in workable conditons.)any kind soul pls give me addvice on wat when wrong. THX in advance.

Answer:multi burner drive can detect & read dvd but cannot detect & read CD

So this has happened ever since you got this?Google says that drive doesn't support CD's.

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Relevance 58.63%

Ok guys this isnt your regular "run of the mill" type of problem, Im an experienced user who fixes the averge users computers as a side job. That being said I am running Vista Home and picked up a trojan of some kind while retrieving a torrent; more specifically Lock Folder 9.0.
This trojan unlike any Ive seen before. Safe mode will run and show the desktop for about a minute or so and then abrubtly shut itself down. So this is the time frame im allowed in safe mode...thus you see my problem. Ive tried a few other tricks with no avail. I can get the command prompt up but rstrui.exe wont execute...any suggestions guys? I really dont want to fresh install.

Answer:Read & Run Me First/ Read but unable to run


3 more replies
Relevance 58.63%

I have a Memorex CD-RW 1x-4x 700MB/80minute and in the past have saved and updated files. Now for some strange reason I opened a file from the CD and after update I tried to save it back to the CD and I was told that the folder I tried to save it in was READ ONLY.

I searched HELP and the instructions they gave me were as follows:


In doing thiese steps it went well until I got in ACCESSORIES and there is NO WINDOWS EXPLORER

SO with the CD in the drive I selected the folder went to the GENERAL Tab and saw that the READ ONLY box was checked. I "unchecked it" but then got an Error Message stating that an Error had occurred and it wouldn't change the status.

In desperation I copied the CD Folder to the desktop and could then save the upfdated file.

HOW (If possible) can I re-format the CD so it will be R/W and I can put my folder back on in R?W status?




It is possible to format a blank CD-RW disc to use UDF packet writing. This will allow it to appear as a read/write disc. As far as I know, UDF packet writing is not built into Windows and requires third party software to format and write files to the disc. Windows XP may be able to only read files from CD-RW discs formatted and written by some UDF writing programs.

NOTE: UDF packet writing to CD-RW discs may not be 100% reliable and should never be used as the only method for storing irreplaceable files. Attempting to update, delete or add files at any time could cause any or all previous files to disappear without warning.

1 more replies
Relevance 58.63%


computer is slow while surfing.

attached should be my hjt log.

i followed the read first guide, still having problems.

your help would be appreciated.



Answer:read and followed read & run me first, now posting hjt

If you had followed the Read and Run First, you would have done the following:

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat
HijackThis ---> this is the last scan to run and attach.

You also would have uninstalled Napster.

4 more replies
Relevance 58.63%

Aight, i seem to be the only person in the friggin WORLD who has this problem. Ive asked everyone i know, not sure if i posted this before but it didnt show up in the similar threads section.

The browser is Google Chrome.

The problem is that i visit my gaming guilds(2 of them) and an authors websites. If i leave the page open, or read just ONE thread, they all become marked as read.

This started happening just on my dead presidents gaming guild website. But now its started happening on my STO forums and my Terry Goodkind forums websites.

Doesnt seem to happen here, on the WoW forums, or on any of the 5 motorcycle forums that i frequent.

None of the boards use the same setup or forum host.

Anyone have ANY ideas?

(this can happen either when at or away from the pc so i know its not me just being a dumbass by pushing a button or hitting mark as read on a page, EVERY time i visit these specific pages)

Answer:Marking As read when not read

Could you send some screenshots of your problem?

5 more replies
Relevance 58.63%


I have had my laptop for about a year and a half, and it has suddenly stopped reading DVD's. It reads cd's. I doesn't even recognise the toshiba boot disc which is on dvd format, anyone with any ideas.


Answer:Equium A60 will read cd's but won't read dvd's


It sounds like a dead drive.
Possible the lens doesn't calibrate properly.
In my opinion if such malfunctions appears the best way is to replace the drive.

3 more replies
Relevance 58.63%

my dvd drive only read vcd but cannot load dvd. what should i do now?

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Relevance 58.63%
Relevance 58.63%

i went through it i ran all the test except one combofix.exe because i dont have a Windows CD for Windows XP Recovery Console and when i got my computer from the store it came pre-installed and i cant make floppy one because my floppy drive is broken with tis post is some of my logs from running the programs

Answer:i read the read and run malware

this is my MGlogs
ps on my task manager i have running like 8 svchost.exe dose that mean anything

9 more replies
Relevance 58.63%

Hello fellas,I have a pavillon p7-1443 and my disc drive isint working anymore. The last time i used it was a year ago. Ive tried many types of discs: cd dvd and software. None of the disc would read. The wiring inside the case are fine but i dont hear any spinning sound when a disc is inserted. Any ideas about what is the problem ?Thanks in advance 1

Answer:Disc read won't read anything.

Hi: If you upgraded to W10 and the DVD quit working afterward, see if performing the steps listed in Resolution #5 at the link below resolve the problem. If that doesn't work, try the suggestion offered in this thread...

3 more replies
Relevance 58.63%

Isn't it wonderful how you CANNOT maximise the windows that EULA's appear in?
Sometimes most of it comes in CAPITAL letters, as well.

Am I being cynical? Or is this a deliberate plot so we don't make the effort to read EULA's in full?

Your opinions are canvassed. Bazza

Answer:EULA's, to read or not to read?

EULA's, otherwise known as Licencing Agreements. You know, those things you have to click on "I agree" before you can carry on installing most programs. Baz

4 more replies
Relevance 57.4%

We are using ATA 1.8.6765.36693 and this is a clean install.
We used previously "ATA.Read.Only.User" as the read-only AD account for ATA. It had only Domain User permissions and it was able to retrieve data from AD.
I wanted obfuscate a bit so I created a new AD account SQL.User.Test with same permissions, and now I get error in ATA:

"Read-only user password expired

The password for the read-only user, domain\sql.user.test, expired on Monday, September 4, 2017. The read-only user is used by the Gateway services to perform LDAP queries against the domain controllers in the environment. ATA is not functioning as expected."
The new AD-account sql.user.test's password has not expired. I can login to it normally and "net user sql.user.test /domain" shows "Password expires Never" . And it doesn't make any difference if I change the password for the account
or remove "Password never expires" from the AD account. Also ATA shows "Connection succeeded" when I click Test connection.

I also tested with Domain Admin account, with it I don't get the error about password being expired.

I created the original Read-Only account "ATA.Read.Only.User" perhaps few weeks before I installed ATA, I am wondering could this be because the new read-only account sql.user.test was created today and there's some bug with that?

Any ideas how to fix this?

PS. I cannot easily revert back to the ATA.Read.Only.... Read more

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Relevance 57.4%

I tried to run everything I could run in that thread, but for some reason a couple things couldnt dowload, like those 2 windows shownew and getrunkey. Anyways, I have some spyware installed that is really anoying the &^$^% outa me. Im sure its on the harddrive because they pop up even when I am not online. After installing and running all that I could I ran HIJACKTHIS and here is the log...



Answer:I Read The Sticky "read this before..." thread and here is my log...

Oh, BTW this is the 2nd log after the first removal process of the obvious stuff.

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Hi everyone,
I ran all the steps for read and run me first and computer still crahing. I have a dell latitude d620 and running windows xp pro.
Any help would be so greatly appreciated.
Please see set of attached logs...
Thanks for your time,

Answer:Read and completed "read run me first" and still having issues, please help

Sorry forgot the sas log... please see attached

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Relevance 57.4%

TLDR: I get the "A disk read error occurred" error but the system disk is readable and checks OK in the recovery USB.

So, I have two hard drives--a terabyte drive with some data on it and a smaller drive with the win7 installation on it--and a USB drive. I made the USB drive into a recovery USB using the instructions here Installing Windows 7 System Recovery into USB Flash Drive | Raymond.CC Blog with the addendum found in the comments. I made a system image of the smaller drive via the control panel and then put the image in the terabyte drive. I then replaced my smaller hard drive with a new drive of a comparable size.

In order to restore the drive, I booted into the recovery USB, formatted the new hard drive with ntfs, made it active, and ran
wbadmin start recovery -version:xxx -items:C: -itemtype:Volume -backupTarget:C: -recoveryTarget:

where C was the terabyte drive and D is the new drive. I may have the drives mixed up here, but I assure you I had them correct when I actually ran the command

After a reset, I got some generic error so I went back into the bios, and set the new drive to be at the top of all boot lists, and then rebooted. It was at this time I got the above error. I feared that my drive was actually DOA, so I booted back into the recovery. I did a D:;dir and saw that all of my old files did indeed exist, so I figure it was a boot issue. I ran the boot repair utility in the recovery menu and it said there were no errors and I should... Read more

Answer:A disk read error has occurred but disk can be read

If you have the Repair CD on USB flash, then boot into it and select Recover Using an Image, browse to the WindowsImageBackup file on 1tb, reimage it to the new HD.

Or if you have WD or Seagate on either end, use their excellent free Acronis cloning app on the Downloads webpage for your model. Then just clone the old HD over to the new one without the 1tb plugged in.

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Relevance 56.17%

Guys, a real basic question. I am looking at buying a new machine and have a choice of DVDRW/CDRW or DVDRW. The CD write and read speed (16 and 24) appears alot quicker than the DVD write and read speed (4 and 8). Is this a true comparison i.e. the CD reads 4 times quicker than the DVD or am I missing something. Will be using the laptop for a lot of CD reading for itunes and this is an important factor in my decision. All guidance appreciated. Cheers.

On a side note anyone know what the differance is between these two graphics chipsets?? i.e. which is better or are they pretty much the same

Gaphics chipset - Intel 855GM NVIDIA Ge Force FX go 5200
Mem Size - 64mb 64mb
Mem type - Shared Dedicated

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Relevance 55.76%

I just got a new computer.It has been fast until today.I can't explain it.It is or seems slower then it was.Here's my hijack log.....

Logfile of HijackThis v1.99.1
Scan saved at 5:37:49 PM, on 5/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\PROGRA~1\MOZILL~1... Read more

Answer:Help Need...Please Read!!! For Windows XP

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Relevance 55.76%

After i setup windows 10 home, and install drivers my laptop vga read that it only 32 mb although my ati vga card is 2gb this problem happens with windows 10 only and i cannot play any games because of this problem, i have installed all display drivers but problem not fixed.

Answer:Windows 10 read that my vga is 32 mb

MedhatNo1 Hello;Allow me to welcome you to the HP forums!The problem with laptops is that, due to the specialized hardware, the MS drivers don't work well; instead, you need the drivers that ONLY the OEM can provide, in this case, HP. Please follow these instructions for finding your detailed product number -- which we need to be able to check for HP Win10 drivers: can proceed once you provide the information.Thanks

1 more replies
Relevance 55.76%

Hi ppl,
i wrote this about my pc being slow and crashing all the time.
i checked and the regestration entries for my geniune windows is not there msn,youtube,email arent working windows is gone fake and i cant do anti virus and antispyware cant find the problem either.the problem might be that i have a virus/spyware or either its beacuse of some themes of vista i treid.plz help my bro is very mad as he bought the pc.respond a.s.a.p

Answer:Help with windows xp-plz read

Have you tried a system restore to a date prior to installing the junk?

Otherwise, Click here and download HJTsetup.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

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every time I click an icon on my desktop a message window flashes up on the screen
'Windows cannot find'
http://login etc.etc.etc.
but then the page that I want appears. How can I get rid of this nuisance window? Thank you. David.

Answer:Windows cannot read etc.

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All of a sudden windows cannot read any CD's or DVD's - initially I thought the problem was with the drive but I can boot from the CD ROM and can burn data onto a CD, I have tried another DVD drive and multiple types of CD'S & DVD's. I have uninstalled & reinstalled the drives but still have had no success, any help would be appreciated.

Oh I have an IBM Thinkpad the drives are hot swappable and I have tried both CD's & drives in a friends Thinkpad and they work fine... go figure

Answer:Windows cant read any CD's or DVD's

have a look in device manager
control panel>
hardware tab>
device manager button>

look at
DVD/CDrom drives

hit the +

also any ! X or ?

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I reinstalled windows started on my dell mini i thought i could read the key but apparently it was wrong so now i have no idea what to do.

I called dell and they told me to just buy a new key.

Answer:can't read windows key

Why dont you use the recovery partition?

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Basically I have an issue with the boot up. I got a Windows XP Pro sp2 install disk from my friend and little did I know it turned out to be a friggin' German made version. So I install it anyways figuring it won't matter all that much. But here is the thing, I installed it and when I did the reformat it did the BSOD... blue screen. Now every time I go to install it says that I have an error... well at least I think it does. It is in German. I also went to install another version of XP and it CONSTANTLY installs the version(s) in GERMAN! I mean I put in the REAL XP ENGLISH CD and it goes to the German setup. I tried to boot into TinyXP AND Media center goes right to German. I made a boot-disk that for some reason goes RIGHT to German setup. I want to know if there is any way to completely reformat the H/D from CMD/in Windows (which I figure it can't) I have all the versions on hand and all specs of my PC if needed. Um, lets see... I tried to boot into the F8 menu but it's in German as well... I have the Boot-Disk with all the tools needed. just need to know what to do. Please help me, I am somewhat desperate. Counter Strike Source is calling me.

Answer:Only Read This If You Know About Windows

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I know this question has been asked a lot but here goes. I have a Dell Inspiron 530s with a Core 2 Duo E6550 processor and 2 GB DDR ram. I am only going to be using this computer as a media server, running iTunes to connect to my AppleTV. What do you advise installing for my use, 32 or 64 bit? Thanks for your help in advance.

Answer:Windows 7 64 bit or 32 bit 2GB Ram - Please Read

32 bit. The main reason to install 64 bit is if you have more than 4GB of RAM. In addition the 64bit uses more of the available RAM thus leaving less for applications.

However, if you plan on adding more memory then install the 64 bit. 2GB of RAM is what Microsoft lists as minimum for the 64 bit OS.

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Relevance 55.76% problem is now i was using windows 7, then i checked for windows upgrade and it changed the windows into windows 10 automatically, from then The windows reads only 1 CPU from the 2, which already being read in the BIOS "as shown in the PICs" So what should i do to make windows 10 read my 2 CPUs, BTW the windows version i use is " Windows 10 Pro "

Answer:Windows 10 don't read my Sec. CPU

Are both CPUs the exact same model? I've found some info where Device manager lists 8 cores/CPUs that are the same, but you only have four accessible if the second Physical CPU is not the same model.Are there BIOS updates available for your motherboard? Check and see if there are release notes indicating changes to multi-CPU OS support.IKt might even be necessary to do a clean Install of Windows 10 in order for both Processors to be available.

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On April 8th, Windows XP officially becomes an ex-product. Microsoft will no longer support it, or offer security patches for it, or provide updates for its Security Essentials product running on XP. In addition, because Windows XP will no longer be an official product, other software companies will be under no obligation to support it, and it will become progressively harder to find programs and device drivers for it.
If you're still running XP, it's a good idea to think about replacing it before April 8th, or as soon as possible after. This means upgrading your PC, or at least your version of the operating system, either to 7 or to 8.1.
CLICK HERE For the source of this article and extra info

Answer:If You're Using Windows XP You Need To Read This

Unless you like XP and dont want to spend loads of money updating your programs.
You need to check that all your programs will work on the newer systems. I still have computers running Win 3.1,95,98 and Me that I wont upgrade because of some old programs that I use for special jobs.

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win 10 won't read any of my cds, what do I do?

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I know this question has been asked a lot but here goes. I have a Dell Inspiron 530s with a Core 2 Duo E6550 processor and 2 GB DDR ram. I am only going to be using this computer as a media server, running iTunes to connect to my AppleTV. What do you advise
installing for my use, 32 or 64 bit? Thanks for your help in advance.

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Question: Read-only Windows

I have a read only windows setup and I need to know what folders and files need to be accessible for installs to work properly. Thanks
I'm trying to be very specific in these rules aswell.

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I have a problem, my dvd rom can't read windows cd. I want to reformat my computer and it doesn't boot everytime I'm trying to install a new version of windows.

I tried inserting other discs and it can read the others.


Answer:Can't read windows cd

did you try booting from the Windows CD? Is your BIOS boot order set to boot from the DVD first?

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At first, I uninstalled something like "Family Driver (i don't actually know it's name) " , and after realizing that my pc couldn't read some drives without it I restored it back using "Backup and Restore". And there it is, pc could not identify nor read the lte inserted in it. Please help me, it would mean a lot to me.

Answer:Windows 7 PC won't read my LTE wi-fi

Hi Welcome to Seven Forums .. Can you please fill in your System Specs ... The Link below will help you achieve this ...

System Info - See Your System Specs
What is the exact Model Number of your WiFi Adapter ? Do you have any errors in the Device Manager ?

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Is there a way in Windows 7 to apply read-only + execute to a whole drive like chmod 555 can in Linux?

Answer:read-only in Windows 7

Check the security tab of the folder properties in Explorer, or more specifically advanced permissions ('traverse folder / execute file').

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Relevance 55.76% problem is now i was using windows 7, then i checked for windows upgrade and it changed the windows into windows 10 automatically, from then The windows reads only 1 CPU from the 2, which already being read in the BIOS "as shown in the PICs" So what should i do to make windows 10 read my 2 CPUs, BTW the windows version i use is " Windows 10 Pro "

Answer:Windows 10 don't read my Sec. CPU

Are both CPUs the exact same model? I've found some info where Device manager lists 8 cores/CPUs that are the same, but you only have four accessible if the second Physical CPU is not the same model.Are there BIOS updates available for your motherboard? Check and see if there are release notes indicating changes to multi-CPU OS support.IKt might even be necessary to do a clean Install of Windows 10 in order for both Processors to be available.

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windows will not read CD-R..Changed CD-s Computer does not recognize my CD drive. Needs to be formatted but it came formatted

Answer:windows will not read CD-R or CD-RW

Try uninstalling the cdrom and then reboot and hopefully it will re-install the device afresh.This link (scroll down a little to " kodi"'s post) for exact details.

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My problem is trying to move, copy or rename files from and to certain folders (example a program folder)Windows tells me "I do not have permission to perform this action" on every action I listed above.So I noticed the folder's attributes was set as "Read Only" automatically. This problem may have been caused by a program but not a virus because i have bitdefender. So I switched the attribute off and it fixed the problem. BUT... now I need to know why the folder and other folders will set them self back to read only.Also does anyone know what registry setting to change that might fix this or a group policy setting?Attached is a dxdiag file and a process list for my pc info.Thanks in advance.[Saving space, attachment deleted by admin]

Answer:Windows 7 Read Only??????

The folders are not read only, it only appears they are. You just need to take ownership. Add this to the context menu to make it easy:

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All of a sudden windows cannot read any CD's or DVD's - initially I thought the problem was with the drive but I can boot from the CD ROM and can burn data onto a CD, I have tried another DVD drive and multiple types of CD'S & DVD's. I have uninstalled & reinstalled the drives but still have had no success, any help would be appreciated.

Oh I have an IBM Thinkpad the drives are hot swappable and I have tried both in a friends Thinkpad and they work fine... go figure

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(I'm trying it this way now, instead of a Word file.)

Where Windows 8 Keeps ...... Everything!

This isn't a tutorial -- It doesn't tell you how to do any particular thing.
I've just put together all the bits and pieces on every location in which apps
are stored, displayed, or accessed. The last part -- "The Sources" -- is what ties it all together,
and attempts to answer some of the questions that have been thrown around (largely by me)
regarding the system folders, many of them hidden, whose contents are used as the contents
of the display elements of Windows 8 (Start Screen, Desktop, Taskbar, and so on) --
in other words, the "Sources" of those display elements.

(1) THE DISPLAY ELEMENTS: These are created internally by the system for you to view and use.
They can be used to launch apps, and in some cases to pin or unpin them.
The Metro Start Screen shows just those apps that have been pinned there.
The Metro All?Apps Screen shows all apps.
(Well, almost all. It apparently doesn't show the "Administrative Tools.")
The Desktop shows just those apps that have been moved there or created there.
The Taskbar shows just those apps that have been pinned there, and your toolbars if any.

(2) THE TOOLBARS: You can create and add to your taskbar any of the following toolbars.
The Built?in Desktop Toolbar, which has already been created for you, shows the apps on your Desktop,
and also several additional items that appear in it automati... Read more

Answer:Now Read it Here: Where Windows 8 Keeps Everything

Much better, thanks.

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When i put in the dvd+rw windows says:

Windows cannot read the disk, it may be corrupted

but it works fine in the sony handycam.

I managed to get the files thru picture package (the program that comes with the camera) and it works except when i press the COPY DVD option, the descr. is copy the files on your dvd to your computer or another dvd, but it does not recognize the camera thru usb conection although windows does.

Also, when i connect the usb plugs, in the camera, the videos are NOT mpg, avg, wmv, etc. They are weird files i have never seen before. But there is a program that says avi player in the direcory and it can play the files and so can windows media player.

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i have to 52x CD burners one internal and one external usb. with both i can boot off a CD. when windows loads i can see both Roms neither of them have errors in the DM. When i put in ANY kind of CD it just registers as a blank CD that cant be burnt to. i know for a fact that it is not a hardware problem.(because i can boot off them). i have windows xp pro and sp2. its also a fresh install of windows.

has anyone ever dealt with this of know how to fix it?

Answer:Windows Won't read CD's

Does XP recognise that the drive is a burner ? To check, right click the drive in My Computer and select properties, you should see the drive properties window pop up, is there a tab that says Recording ?

If not check this link for a possible solution,;en-us;316529

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Right now, I am currently running 32bit Windows Vista Home Premium. My computer is an AMD Phenom X2 Quad-Core 9550 and I have 6gb of memory and it originally came with 64bit Windows Vista Home Premium. Unfortunately my hard drive had to be replaced and FutureShop decided to install 32bit. So yes my computer does support 64bit. When I pop in the DVD, it says: The version of this file is not compatible with your version of Windows blah blah blah. Ok, thats fine. I'll do a clean install.

So I try and reboot my system. I set the bios so that my DVD drive is first (SATA DVD drive) and it doesn't detect the Windows 7 disk and doesn't say to press to continue or something. I tried the disk on my Asus laptop and it detected fine and said press to continue or whatever, but my laptop isn't 64bit compatible so I didn't install it. After trying this, I figured it could be the DVD. So I burn another copy but slower (4x) and still no go. I put in my old windows XP disk into my computer and it detects it but then I try putting in the windows 7 disk and it doesn't. Please someone help, I've tried using an old IDE DVD drive that I had and still nothing. Disconnected all the USB ports. Even tried running the windows 7 disk while the hard drive was disconnected. Still doesn't detect it. My computer is HP.

Answer:Windows 7 won't read

I have the same problem......
Dont read the disc and dont show the "Press to continue... etc etc...

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