Computer Support Forum

XP Safe Mode / Msconfig / Keyboard problem

Question: XP Safe Mode / Msconfig / Keyboard problem

Hi

My laptop was having some iexplorer bugs so I ran a virus scan with symnatec, and was then advised to log in via safe mode and run the scan again. I turned on safe mode in msconfig and restarted, but when the log in screen appeared in safe mode, my mouse or keyboard did not work so I can't get in.

If I try holding F8 and choosing to boot normaly or under any other condition it reverts to safe mode, presumably because of the msconfig change, so I can't get back to msconfig to chane the setting back.

Any idea how I can get round this?

Thanks

Dave

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Preferred Solution: XP Safe Mode / Msconfig / Keyboard problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: XP Safe Mode / Msconfig / Keyboard problem

Forget about Symantec. Run your next scan with Avast or Avira, then SuperAntispyware and MalwareBytes...
You are apparently using USB mouse and USB keyboard which have not installed yet in the install run.

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Hi

I'll get straight to the issue in hand

I have a virus on my laptop, i was in the process of sorting this out, however i clicked on run - Msconfig - Boot - safe boot and selected minimal. I re-started and the computer loaded automatically in safe mode, however it got to the blue screen and the computer shut down automatically.

I take it i need to de-select this option, but i can't even get beyond this blue screen which keeps shutting the computer down. There is an option on my windows 7 Operating system to use CMD as part of the recovery process, however i've tried to open MSCONFIG in there but to no avail. I dont have any system restore points set up either, so all i have is the Regedit option as i can get into Regedit.

My two questions are quite simply: Can i open MSCONFIG in cmd? and Why is safe mode not loading and shutting the computer down? Is this virus related?

I guess a third question would also be, what can i do besides reverting back to default factory settings?

Kind regards, your help is much obliged

Thanks
 

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Hi,

I booted into the safe mode using the msconfig .
But iam stucked while booting in safe mode,the system gets hanged and also i could not log in normal mode also..please help

regards,
gautham
 

Answer:Problem after booting in Safe mode using MSconfig

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Hi, I had a virus on my laptop that I wanted to remove, so I downloaded some software to remove it, but when I went into safemode all I got on my screen was a blue screen that said that Windows had been shut down to protect my computer and it just stopped, never did anything else. It also told me to restart my computer, so I did. Then I stupidly went into msconfig and made it safeboot and restarted my computer. Well now all I ever get when I start my computer is the same blue screen, it doesn't matter what I do or how I choose to start Windows, it just stops it and shows that blue screen and I have to restart it. Ive tried all the different types of starting up the computer, with normal, or last settings that worked, but nothing seems to work. Any help would be greatly appreciated, thank you.

Answer:Problem with safe mode in msconfig, always blue screen

Keep in mind that using MSConfig to access (force) safe mode when there is malware on your system could have disastrous results and render your computer unbootable. Some types of malware can delete or alter the safeboot key in the registry resulting in the inability to reboot fully into safe mode or back to normal mode. The Safeboot option modifies the Boot.ini file and you may be locked in a continuous reboot loop afterwards where you cannot get back to MSConfig and undo your selection. The same thing can occur with BootSafe as you may not be able to get back to Normal mode and undo your selection. See "Booting into Safe Mode safely".How to fixhttp://www.bleepingcomputer.com/tutorials/...#force_safemodeAll the way at the bottom of the page

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Hi guys,

My problem is somewhat complex so please bear with me. I had malware and adware on my laptop which was really annoying and I tried really hard to get rid of it. So I decided I was going to do a system restore. The system restore kept saying "System restore is initializing". I tried it three times and it didn't work. I looked around on the internet, and someone suggested to do the system restore while in safe mode. This is where I made my mistake. I set safe mode in msconfig.exe (not knowing you could go into safe mode while booting). msconfig forces the computer to boot into safe mode everytime, but my safe mode won't boot. I get a b;ack screen with a cursor. I have noticed that the cursor gets reset to the middle of the screen every five seconds or so. I also see the words safe mode flash in all four corners sometimes. I have tried re-installing windows 8.1 from a bootable usb, but whenever I change the boot priority, it doesn't seem to save my settings. Please tell me what my options are. Will replacing my hard drive do the trick. Thank you in advance.

Answer:I set safe mode in msconfig.exe and safe mode won't boot.

Can you restart and get into your log in screen ? If you can, enter safe mode by pressing the power button icon (lower right corner) then Shift + restart. That gets you to Advanced Settings where Safe Mode and, if that fails, Reset PC to orig settings. If you can't, try a hard reset by removing battery and all external usb attachments and then pressing and holding power button until it shuts down. Repeat a few more times to drain memory, then see if powering up will get you to log on screen.

A system restore in safe mode will just restore the malware. You need to boot into safe mode and run your anti-virus or malware program and have them quarantine and then remove them while in safe mode. Use Malwarebytes free or Adwcleaner or Hitman to clean the system. If that does the trick, manually create a system restore point that you know is clean after the system is to your satisfaction.

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anybody know what i can do?
 

Answer:Why does msconfig shut off in normal mode but not in safe mode?

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I have a Dell Inspiron 6000 with Windows XP. I changed the msconfig settings to safe mode to try to remove a virus. When I try to turn it on i get a blue screen informing me that there is a reason that will not let windows start and to restart my computer, when i restart again, I get the same blue screen. No matter what option I choose; safe mode, safe mode with networking, start windows regularly, or last known good configuration, I get that same blue screen, and I was wondering if there is a way I can change the msconfig back to regular boot even though i can not get passed the blue error screen.
 

Answer:Msconfig set to safe mode

Bobbye said:





You are looking for Errors that correspond to the time of the BSOD. Try to find Error from the last normal Mode.

You will see Errors that are specific to Safe Mode and don't give us the information we need- such as "DCOM didn't start. DCOM won't start in Safe Mode." You are the second person in two days who enabled Safe Mode using msconfig instead of booting into safe Mode using the F8 key. It most like will be an Error in the System Log.

Start> Run> type in eventvwr

Do this on each the System and the Applications logs:
[1]. Click to open the log>
[2]. Look for the Error>
[3] .Right click on the Error> Properties>
[4]. Click on Copy button, top right, below the down arrow >
[5]. Paste here (Ctrl V)
[6].NOTES
You can ignore Warnings and Information Events.
If you have a recurring Error with same ID#, same Source and same Description, only one copy is needed.
You don't need to include the lines of code in the box below the Description, if any.
Please do not copy the entire Event log.

Errors are time coded. Check the computer clock on freeze.

IF you continue on this old thread, only those who have subscribed to it or who open it will see your post.Click to expand...


 

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Hi,

I have a problem when I'm entering into Safe Mode my keyboard is not functioning. The weird thing is this when I tried using an external mouse/keyboard it works.

When I'm in Normal Mode everythings okay. Only in Safe Mode I'm encountering this problem. Any idea guys. Please advice. Thanks in advance.

I look into Control Panel and see Keyboard it says in the Device Status:
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB

"Windows cannot initialize the device driver for this hardware. (Code 37)"

I'm sure now that I'm having problem with my driver. I tried to uninstall the driver from the Device Manager and I go to Add Hardware (Control Panel). It detected the same device with a problem. Now, I need a driver or updated driver that I can install again to get my resolution.

Please help me and advice. Thanks in advance.

Br,
Pete
 

Answer:Problem with my Keyboard Driver in Safe Mode

pmpinguel said:





Hi,

I have a problem when I'm entering into Safe Mode my keyboard is not functioning. The weird thing is this when I tried using an external mouse/keyboard it works.

When I'm in Normal Mode everythings okay. Only in Safe Mode I'm encountering this problem. Any idea guys. Please advice. Thanks in advance.

I look into Control Panel and see Keyboard it says in the Device Status:
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB

"Windows cannot initialize the device driver for this hardware. (Code 37)"

Now, I need a driver or updated driver that I can install again to get my resolution.

Please help me and advice. Thanks in advance.

Br,
PeteClick to expand...

The problem still exists. I was unable to use either mousepad or keyboard on my HP Compaq 6710b under XP Pro SP2. HP online support was useless. I was asked 3 times for my OS (Operating System). I was even asked to uninstall SP-THREE then, when I corrected them, was asked to uninstall SP2 (installed from an SP2 installation disk, so impossible).

For those of you still struggling I found the cause and a solution. The Synoptics mousepad and the keyboard (with HP QLButtons) both share memory range 60 - 60 and 64 - 64 (possibly due to the Quick Lauch Buttons). The solution is to Rollback the driver on the keyboard to the Standard Microsoft 101/102-Key driver, both devices can then be used. Only problem is you wil... Read more

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I did the one thing that was not recommended. I changed the config to load up in safemode. I am running windows XP, and I do not have an XP disc because I bought the computer used. Now nothing happens. The system wont even load into safe mode. I just get a black screen. Any help that would get me to boot back into normal mode would be really appreciated. :-o
 

Answer:Tried to boot in safe mode using Msconfig

I had this happen to me and the way I fixed it was editing boot.ini file from recovery console but you don't have the XP CD.

One way would be to download a Linux Live CD (I like Linux Mint). You would burn the .iso file to a CD as an image file. Then start the computer from the CD. It will load a Linux desktop and give you access to your C: drive. Browse to C:\boot.ini then edit the boot.ini file deleting the /safeboot part of the line that looks like this:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP" /safeboot

to this:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP" /fastdetect

The Linux Mint CD is very easy to use. If you know how to burn an iso file you should have no problem.
 

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Ok, here's the deal. I ran msconfig, and checked "safe boot" just like I used to do in XP when I wanted to restart my computer in vista. It started in safe mode and worked.

But now, I can't uncheck it! When I run msconfig again and "uncheck" safe boot, It automatically goes to "Selective Startup." And when I select "Normal Startup" it always rechecks "safe boot" automatically, so basically if I want windows to start properly, it HAS to me a selective boot, because thats the only option that allows me to uncheck safe boot. For some reason, Vista thinks that safe mode in normal lol. I'd like to get it back to where normal startup has safe boot unchecked in msconfig. Anyone have a clue???? Thanks

Gary

Answer:Stuck in Safe Mode because I used msconfig?

anyone????

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I'm in the process of following instructions to eliminate some spyware and used the symantec msconfig procedure referenced here http://forums.majorgeeks.com/showthread.php?t=35407 to boot into safe mode. Unfortunately I now know that my system will not boot into safe mode. Since I used msconfig to get into safe mode and not the F8 key I'm stuck.

How do I get to a place where I can modify msconfig back to normal boot? I have the reinstallation cd provided by Dell when I bought my system but don't really want to reinstall windows if I don't have to.

Specifics of what happens when I boot:
Basic Dell bios load screen and then windows splash.
Black screen with "safe mode" in the 4 corners of the screen
Windows is startup up... screen
Login screen with all user accounts showing.
I log in as administrator or another account with admin privileges.
Loading personal settings screen.
Black screen with "safe mode" in the 4 corners.
Dialog box with "Windows is running in safe mode, etc." appears briefly and then goes away. Quickly clicking yes doesn't make a difference.
Then nothing. I'm sitting with a black screen, safe mode in the 4 corners, MS Windows XP...SP2 on the top, a mouse cursor and nothing else. The only thing I can do is press "windows-key L", which presents me with a "Unlock Computer - this computer is in use and has been locked" window. If I use the account I originally c... Read more

Answer:safe mode via msconfig - now won't boot

When you log in using safemode try hitting Ctrl-Alt-Del and look at the task manager

In the task manager hit File -> New Task(Run) and type in msconfig

If you can get this working you can reconfigure msconfig.
 

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Hi

I'll get straight to the issue in hand

I have a virus on my laptop, i was in the process of sorting this out, however i clicked on run - Msconfig - Boot - safe boot and selected minimal. I re-started and the computer loaded automatically in safe mode, however it got to the blue screen and the computer shut down automatically.

I take it i need to de-select this option, but i can't even get beyond this blue screen which keeps shutting the computer down. There is an option on my windows 7 Operating system to use CMD as part of the recovery process, however i've tried to open MSCONFIG in there but to no avail. I dont have any system restore points set up either, so all i have is the Regedit option as i can get into Regedit.

My two questions are quite simply: Can i open MSCONFIG in cmd? and Why is safe mode not loading and shutting the computer down? Is this virus related?

I guess a third question would also be, what can i do besides reverting back to default factory settings?

Kind regards, your help is much obliged

Thanks

Answer:Not being able to open MSCONFIG in CMD or safe mode!

What happens if you keep F8 pressed immediately after starting? Do you get the screen with starting options.

If yes then try and start in the Safe Mode with Command Prompt. You might be able to open msconfig in this environment. I have been able to reach msconfig in this way often.

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Main Goal:  gain access to my files so I can save them without doing anything that would damage or erase my files because the files are what's important to me, I don't mind if I have to reformat as long as I can save the files first.Hello everyone, this is my first post on here and I would greatly appreciate any help.I want to give as much information as possible so you have a more accurate picture and you don't have to drag information out of me but at the same time I just experienced, over the last few days, a slew of problems with my laptop and have been recovering little by little over the last 3 days.  So I want to just address the Subject (Can't Boot Into Safe Mode or Open msconfig) I entered first instead of writing a novel about how after my laptop powered down:(1)CHKDSK started after a restart, did a bunch of crazy stuff including "Replacing invalid security id with default security id for file XXXX."  Did this on nearly 400,000 files.(2)Then windows wouldn't boot so I did a boot repair that didn't work.(3)Then tried to do a system restore but the first one didn't work and was "damaged or deleted" in the process.  I thought the second one didn't work either and tried it twice since I didn't get the "damaged" message on this restore point and then gave up for the night (the "novel" will include the error messages I received each time).(4)Then when I turned on my co... Read more

Answer:Can't Boot Into Safe Mode or Open msconfig

There are two ways to do this that I can think of.First way - do you have either a desktop PC you could hook the drive up to, or another PC of any description with a USB to SATA converter?  If so, you could hook the drive up that way, and copy your files off.Second way - do you have a Windows 7 install disk?  Not a restore disk, but a full install disk?  If so, you can install Windows back onto the C: drive, and your old install will be saved into a folder named windows.old.  Your files will still be there, so you will be able to copy them off and then delete the windows.old folder afterwards.Oh, bonus way - if you can download and burn a Linux LiveCD, you could boot from that, and try to copy your files from there.  Puppy Linux is what I usually use as it's quite easy to use, and has enough tools to be useful without being overwhelming for a Linux novice like myself.Regardless of the method you use, I'd be inclined to do a format and clean install of the laptop after you have your files safely stored away, sounds like something's gone really haywire there and even if you could get it up and running normally, I wouldn't trust it myself because you never know what else may be lurking.Hope this makes sense, if there's anything you're unsure about just ask, oh and welcome to the forums!

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I am try do safe mode at windows 8, but monitor tell out of range.
and now I even can not login to windows 8..
what I can do? need help asap, bozz pc.
now I hate win8

Answer:Safe Mode from msconfig, Out of range, cannot login

It should not state that with Safe Mode. Try pressing the Auto Calibrate button on your monitor.

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Well, I've been scouring Google on our secondary computer all night, and I'm stumped. I'm also not completely tech savvy, so please forgive me.

My computer shut down by itself while I was typing an email. Rebooted and no exe files would open except IE 64 bit (as of six hours later, now that won't open either - opens, flashes, closes and says IE crashed). It has gone through numerous "windows won't start, repairing" screens. It has tried to system restore, but it doesn't fix the problem.

I cannot open in safe mode, and Task Manager is missing. I can open regedit but not msconfig (this is bothersome because I found a workaround for getting the system to reopen in safe mode by changing some configurations, but...) Can't open device manager as one option suggested looking for the possible virus culprit in the tools/drivers section.

I found a site that had an exe repair fix to either merge or import into the registry, but it keeps saying it can't do it because there are "processes running." Those boards suggested trying to the merge/import in safe mode, but as above..can't open in safe mode. Also since I have no task manager available, I can't manually end or suspend any processes.

Windows Defender runs but says everything is a-ok (clearly not).

Because I don't feel comfortable deleting anything from the registry, that's the only thing I haven't tried. Oh, I did find something that said to check the shell and one other place in the registry, bu... Read more

Answer:No exe files will open, nor msconfig or safe mode

Okay, I restarted and finally was able to get into msconfig. I set it up so the computer automatically starts in Safe Mode. Tried importing/merging that exe file again, and nope, says "other processes are running." Went into services through msconfig and shut down all services - still didn't work.

I also find a possible solution to create a new user - won't let me. Sigh....

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is there someway to get back to msconfig when I am caught in this limbo state between starting up in safe mode and normal mode? I would love to change the setting back to normal start up in msconfig.Just to help here are some more details on my problem. When the computer boots it tries to start up in safe mode and has a problem with agp.440.sys then goes back to the screen where you can select to start in safe mode, or regular mode, etc. If I choose safe mode it will have the same problem and go back to the selection screen. If I select start in regular mode it will try then fault and go back to the same selection screen again. I can't get beyond this screen. I believe this is happening because I have selected safe mode in msconfig and now I can't get at it to change the setting. I didn't have any booting problems before doing this

Answer:i used MSCONFIG process and got strucked in safe mode,help m

MSCONFIG has nothing to do with it.http://support.microsoft.com/kb/324764

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I'm running Windows 8.1x64. I booted to safe mode today by changing the boot options in msconfig.exe. Now, msconfig won't let me change back to Normal startup, and I'm stuck in safe mode. When I check the Normal Startup box under the General Tab in msconfig and hit OK, I receive this message:

"System Configuration cannot save the original boot configuration for later restoration. Boot changes will be reverted.

"The system cannot find the file specified."

No file is specified.

I've booted to safe mode on other occasions but never have experienced this problem. Windows 8.1 has been running normally with no problems. The reason I went into safe mode is that a non-bootable drive has disappeared from Explorer and I wanted to see if it showed up in Safe Mode.

Answer:In Safe Mode, msconfig won't allow normal startup

Hello John,

You might see if you may be able to use one of the options in the tutorial below to boot back into normal mode.

Safe Mode - Start Windows 8 in

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hello everyone,
 
well, the problem is my pc actualy infected by virus
so i try to fix it with safe mode, when i chage boot from msconfig to safe mode. my pc keep restarting.
if anybody know how to fix it, please help me

Answer:keep restarting after i change msconfig boot to safe mode

In safe mode open msconfig and uncheck safemode to normal mode. You can startup msconfig either by opening run and msconfig, or open CMD and type msconfig.

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Just had to share this free utility. I've tried it, works great.

Here's a utility that makes booting into Safe Mode easy. You
don't have to hit the F8 key or make changes in msconfig.
BootSafe:

http://www.superadblocker.com/bootsafe.html
 

Answer:Boot into Safe Mode, no tapping F8, no changing msconfig

kniht, Regarding the BootSafe program see Posts #4 and #5 by Mosaic1 in the thread at the link below. She is very sharp with computers and on her word I don't recommend BootSafe anymore. This is just my opinion.

http://forums.techguy.org/windows-nt-2000-xp/662339-cannot-boot-into-safe-mode.html

Tufenuf
 

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Running XP, SP3. Have run avast antivirus in both regular and doot scan with no results. Tried to run MalwareBytes but it hangs when trying to update definitions.
 
When I reboot and select Safe Mode it hangs while loading files.
 
Can't find files like Syetem Restore or msconfig.
 
Ran Unhide with following results:
 
Unhide by Lawrence Abrams (Grinler)http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Unhide.exe can be found at this link:
  http://www.bleepingcomputer.com/forums/topic405109.html
Program started at: 11/23/2013 02:45:10 PM
Windows Version: Windows XP
Please be patient while your files are made visible again.
Processing the A:\ drive
Finished processing the A:\ drive. 0 files processed.
Processing the C:\ drive
Finished processing the C:\ drive. 186756 files processed.
Processing the E:\ drive
Finished processing the E:\ drive. 1234 files processed.
The C:\DOCUME~1\Owner\LOCALS~1\Temp\smtmp\ folder does not exist!!
Unhide cannot restore your missing shortcuts!!
Please see this topic in order to learn how to restore default
Start Menu shortcuts: http://www.bleepingcomputer.com/forums/topic405109.html
Searching for Windows Registry changes made by FakeHDD rogues.
 - Checking HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
 - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
 - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\polic... Read more

Answer:Can't get to Safe Mode, System Restore msconfig or Malwarebytes

Hello John, please try this, it will create a shortcut to your system restore.
 
Right-click the desktop
Choose New-Shortcut
For the location of the item, enter:%SYSTEMROOT%\System32\restore\rstrui.exe
Click “Next”
Enter a name for the shortcut
Click “Finish” 
After that try to restore your PC. I hope this will help. Give us updates.

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A friend brought me a computer because Anitvirus Security Pro would keep running on his moms laptop. I have had probably 5 different computers that have had this on them and have been able to clean them but this one is really a beast.
His system is running Win 7 and he tried a number of things before bringing it to me with no luck.
I printed off the Anitvirus Security Pro Removal instructions from this site but the laptop is not allowing the system to boot in Safe Mode and It will also not allow access to Regedit or MSCONFIG.
Any suggestions on getting control of the system back?
 
Thanks
John
 

Answer:Antivirus Security Pro - won't allow Safe Mode, Regedit or msconfig

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with FRST (Recovery Environment)To run FRST on Vista and Windows7:For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into ... Read more

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I was trying to get into safe mode on my T61. Went to cmd prompt. typed msconfig went and clicked statrt in safe mode in the boxes you can click. All this just to get it to start in safemode... Now it repeats over and over in "safe mode restart.  Wont stop cycling through. I have been trying to remove this **bleep** NOD32 antiviris software.  Had to get it to boot in safe mode to get to properly "uninstall"...CAme to the forum here to find out why after pressing F8 a million times it would still pass by safe mode into normal startup windows.   After I read goto cmd prompenter msconfigclig on safe mode now it wont stop cycling... How to I get back to the cmd prompt?  Or does anyone know what I am dealing with? Thank you in advance.

Answer:T61 will not stop rebooting after msconfig safe mode cycles over and over and over........

Hey there Pyroplantfreak,
 
What version of windows are you using? I found an article that seemed to be dealing with a similar issue to your own over on the microsoft forums, it may be of some interest to you. It recommends you try going into the recovery console, which may help you get back to the command prompt. Hope this helps.





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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First off let me start by saying hello. I am a newbie and would greatly appreciate any help or advice that the forum can give.

I am running windows xp on an older dell desktop.

While following the bc tutorial "remove antispyware soft" I was directed to the "how to start windows in safemode" tutorial. This tutorial instructed me to start computer in safe mode using MSconfig. Upon doing so my computer gets stuck in a re-boot cycle that I cannot get out of. According to the tutorial this is because of the malware, (see section titled, "Problems that can occur by forcing Safe Mode using the System Configuration Utility", unfortunately this section is at the very bottom and not sequential. It should be at the top for morons like me). The tutorial recommends using boot disk to reboot my computer. Unfortunately this is my old computer and I no longer have any XP associated disks. Can I fix this problem without any xp boot disk? I have no floppy disk drive (its been broken for years), but my cd-rom drive works. Again any help would be greatly appreciated.

Answer:safe mode loop using msconfig, no floppy bootdisk

Hello, we can create a bootable disk that allows you to access the Recovery Console.

However, first I would like to know what exactly happens when you try to boot. Does safe mode automatically load (you see the drivers rolling over the screen) and then you get a blue screen/reboot?

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One of my salesmen's laptops is infected with Anitvirus Security Pro. His system is running Windows 7 Professional SP1. The system will not boot in Safe Mode (it loads through the welcome screen and then immediately logs out and restarts in normal mode) and It will also not allow access to task manager, Regedit or MSCONFIG.
 
Any assistance would be appreciated! Thanks.
 
Beth

Answer:Antivirus Security Pro - won't allow safe mode, regedit, msconfig

Hello BethI would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", thi... Read more

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Relevance 69.7%

hello everyone,
 
well, the problem is my pc actualy infected by virus
so i try to fix it with safe mode, when i chage boot from msconfig to safe mode. my pc keep restarting.
if anybody know how to fix it, please help me

Answer:keep restarting after i change msconfig boot to safe mode

In safe mode open msconfig and uncheck safe mode to normal mode. You can startup msconfig either by opening run and msconfig, or open CMD and type msconfig.

1 more replies
Relevance 69.7%

Hi! I had a malware and decided to run malwarebytes anti-malware in safe mode. The problem was that my computer took too long to boot up before it lets me choose my operating system (i also have linux mint installed, just FYI) and I didn't want to wait 10 minutes just to miss hitting F8 so I changed msconfig to automatically load in Safe mode, so i went ahead and checked that. It booted up fine in safe mode, malarebytes found nothing (I also ran this in normal windows right before...again just FYI).

Now the problem is that I cant get out of safe mode. I tried changing msconfig back but it wouldnt save the settings and the check box that I had checked on normal windows (on the second tab) was unchecked and wouldnt even let me interact with it. I even tried selecting 'normal mode' on the first tab. Anything I did to it would result in a message saying 'windows configuration could not be saved' or something (I'm at work, I don't remember exactly what the message was but I will post it later) after I clicked ok or apply.

I also waited and pressed F8 to select how I wanted to boot and went to normal mode and it still went into safe mode. I tried repairing too but it didn't even find an operating system on my computer, but that probably has to do with the fact that I use linux to boot up.

Any ideas on what to try next?

Thanks in advance

Answer:Windows keeps booting in Safe Mode after msconfig change

To Remove Linux take look at this post:
Error 0xc0000225 on boot

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Relevance 69.29%

OK, here it goes. My parent's Desktop was having a side x side error and i've been trying to help her get it repaired. Her problem is that none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I need help getting her going if anyone has any suggestions. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error. Thanks in advance.

they're running windows 7, If i remember correctly it's the x64 version.

Answer:stuck in safe mode msconfig application error 0xc000142

I guess the best bet is to reinstall windows.

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Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

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Relevance 69.29%

Hello there, I really need help here..

I've booted into safe mode in windows 8.1 by setting the safe mode option in msconfig..

However, when I booted into safemode i realized that I've forgot my password because i usually use a pincode.

How to I get it out of safe boot again? - I've tried to access command prompt, but everything needs that password.

Please help, is there any way to force it to boot up normally again? ;(

- Thanks in advance

Answer:msconfig boot settings sat to safe mode, forgot password

When it reboots into normal mode, won't you still need the password?

Do you have the ability to boot into the recovery environment using the install media and not recovery media?

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Relevance 69.29%

Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

Answer:Lenovo ideapad 710s safe mode from msconfig, and does not recognized the ssd. Please help...

I m now downloading the win10 recovery usb key software >(thanks to the current guarantee it is on). anyone knows if it is going to restore the Bios so that the SSD come up again?

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Relevance 69.29%

I opened msconfig and after clicking on the Services tab --> hide all Micorsoft services --> disable all and then clicked on 'apply' System Configuration Stopped responding [and I could not even restart my PC]. I did so manually. I tried again this time instead of selecting 'Disable all'' I just disabled one of them (Adobe update service) to see if I could do this one at a time. but still it stopped responding and froze everything.
Having no choice I rebooted manually and then pressed the F8 key to reboot in safe mode BUT I got a boot menu asking me which HD I wanted to use to boot into and not the DOS screen giving me a choice for safe mode.
BTW my Win 7 OS HP 64bit is now booting from an SSD drive on a PCI-e card and am wondering if this has anything to do with it.
Anyhow, having done my usual monthly virus scan as well as malaware by using 3 different sources (mine and 2 online ones) just yesterday this virus/trojan/malware is probably not the cause.
Why do I want msconfig or a safe mode boot. Trying to reinstall my HP scanner software and drivers which I am having a little bit of problems with--so not related.

Answer:urgent; Can't boot in safe mode and msconfig stops responding

Not knowing what was in startup originally, it's hard to say what you deleted but I'm guessing it had to do with a driver for your PCI-e SSD. If that's the drive you boot from, the startup boot is saying it's not there. What's the BIOS say for the order of boot devices? What other drives are installed?

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Hi all, looks like a good forum here, hoping I can finally find a solution...

This has not been a week that's made me much enamored of Vista.

In order to troubleshoot my parents' Vista PC after their wireless
mouse/keyboard suddenly stopped working after 4/9's automatic updates, I had
to a do a system restore from Safe Mode. Their corded USB keyboard we got to
work (along with a PS2 mouse) to do the fixing wouldn't work using the
F8-method to get into Safe Mode, so I had use MSCONFIG to force a safe mode
boot.

The system restore worked, and I've disabled automatic updates until MS
comes out with a fix for the apparently widespread original problem, but now
I'm stuck with a very frustrating situation.

My parents' computer will only boot up into Selective Startup (which leaves
some important things such as graphics drivers unloaded) or into Safe Mode.
Within MSCONFIG, when I choose "Normal Startup", it automatically checks the
"Safe Mode" Box in the boot tab, and when I uncheck that box, it
automatically selects "Selective Start" on the previous tab. (I've tried
hitting apply on each of the tabs, but it doesn't help).

I've found a few other threads with this same problem across the web, but
never found a solution. Can anyone help?

Thanks very much.
 

Answer:Solved: MSCONFIG - Stuck in Safe Mode/Selective Startup

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Relevance 68.47%

Hi,

It seems that I have the same issue as this person http://forums.techguy.org/virus-other-malware-removal/1144834-virus-wont-let-me-access.html . I can't use task manager or msconfig, stuff like malwarebytes doesn't work, safe mode crashes and won't allow me to do anything + i have performance issues in video games or music production software.

In the following post(s) I'll attach the results of the scans with Farbar Recovery Scan Tool after the scans are over (First, Addition and shortcut).
 

Answer:Bug won't let me access Task Manager, Safe Mode, MsConfig etc. + slowing down my comp

15 more replies
Relevance 68.47%

Spyware that removes msconfig and disables Add/Remove Programs, even in safe mode. simple as that. and adaware does not find it at all. what would you guys do? websearch is on there, and so is the homesearch hijacker. any thoughts?
 

Answer:Spyware that removes msconfig and disables Add/Remove Programs, even in safe mode

Hi, Your first step, if you can get it to run, is to post a Hijackthis log--

http://tools.radiosplace.com/HijackThis.exe

Make a new folder somewhere like Program Files....download the file to that folder and run it from there. Hit the Scan button, when the Save Log button shows, save the log as hijackthis.txt and copy/paste it to a blank reply here at your thread.
 

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Relevance 68.47%

It seems that I have the same issue as this person http://forums.techguy.org/virus-othe...me-access.html . I can't use task manager or msconfig, stuff like malwarebytes doesn't work, safe mode crashes and won't allow me to do anything + I have performance issues in video games or music production software.

It seems that the virus is blocking other tech support sites other than this one too! I'm really scared, I would really appreciate help as soon as possible!

to sum up, I can't run task manager, msconfig, any kind of malwarebytes type program, MSE doesn't detect anything, it blocks certain sites, safe mode can accessed but I can't do anything with it - an error show up shortly after running it.
 

Answer:Bug won't let me access Task Manager, Safe Mode, MsConfig etc. + slowing down my comp

Welcome aboard

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

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Relevance 65.6%

hi all. i have a compag white internet keyboard, older model, and it works fine in bios and any other time, but when trying to hit F8 to enter the windows startup options it doesnt work. ive tried enabling usb legacy device support in bios but it didnt seem to help. this keyboard doesnt need drivers to work, so i dont think its that. and my old keyboard could do it. any ideas??
 

Answer:Usb Keyboard Can Not Enter Safe Mode (keyboard Wont Work)

Use a PS/2 keyboard instead.
 

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Relevance 65.19%

ISSUE

Keyboard some times does not work in the normal mode and if checked in
the safe mode, it works just fine
If checked it may find that the Drivers for the keyboard is not
working, reinstalling the drivers for the keyboard , downloading the
updates for the KB will not work.


RESOULTION


(try the Following steps in normal mode and then if not possible then)


1.Boot the computer in safe mode
2.Start.......Control Panel......Accessibility Options.......Uncheck
all the check marks
in the Sticky Keys , Filter Keys and Toggle Keys


3. Click on ok to save the changes
4. Restart the computer in safe mode

Keyboard Works in Normal Mode now.

Answer:Keyboard Works in Safe Mode and not in the Normal Mode

Mmmmmmkay. Don't know whether to write it down for future reference or offer a solution.
Sure would like to know if it's a USB or PS/2 kb.

1 more replies
Relevance 63.96%

I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

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Relevance 63.96%

I'm having a real bad problem with xp,
Over the past week I had to reinstall XP last week because windows locked me out of my own system. I had rebooted into safe mode to check for a hardware problem, plus before that problem occured I had bought a 3 month old 20 gig hard drive from a friend of mine at college he didn't tell me that the disk lock up's every once in a while. When the hard drive try's to read a sector on the hard drive and when it does it will do this it goes: tick, tick, rick, brack! brack! its nothing dangerously loud.... whens it loading heavy files or programs that are over the size of 125MB it act's like its going to have PC heart attack.........

But anyway, every time I restart my PC and press F8 to Log into safe mode I get the BSOD ( which means Blue Screen of death) I have reinstalled XP 4 times over that past 2 months either due to the system locking me out or file corruption with the OS.... each time windows installs, safe mode is working perfectly but when I put my BU files and programs on it after a week or so safe mode is once again F***** up.......!

also my old 10 gig has the same problem plus I can't use it now because it is slow and can barely handle the stress of my work, examples: ROM hacking, college work. internet playing minor space hogging games, website development minor video editing and word processing. after all that I just named that is on my 10 gig HD I have 4.92gigs left. since I have 20 gig I can do alot more now if its p... Read more

Answer:Safe mode issue or dangerous problem with safe mode WTF now ?

The first thing I would do, is get a new HDD. That could be your only problem. I have a HDD that I cant install windows on, for some reason, it ust wont load, so I used another drive, loaded XP, and formatted the other drive winthin XP and used it as storage and there are no problems. So thats what I would do.

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Relevance 61.91%

My keyboard went dead this week (mouse is fine). I replaced it with two other new keyboards and they also failed. Oddly enough, they work fine in DOS and also in Safe Mode (Win98SE). I deleted the keyboard driver in safe mode, rebooted, Windows automatically reinstalled the device drivers for keyboard but it still doesn't work! HELP!!!
 

Answer:No Keyboard - but OK in Safe Mode & DOS

I experience the same problem, chances are you have an IRQ conflict. Check device driver IRQ's.
What chipset are you using?

billforce
In the valley of the blind, the one eyed man is king!
 

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Relevance 61.91%

Malwarebytes solved my malware problem but the keyboard only works in safe mode. Device manager shows keyboard appears to be installed and okay. Below is the Malwarebytes log showing malware problem and how it was corrected.

Any suggestions will be sincerely appreciated

Windows Vista Home Edition
Dell Dimension E310
Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 6.0.6002 Service Pack 2 (Safe Mode)
Internet Explorer 8.0.6001.18904
4/7/2010 9:56:44 AM
mbam-log-2010-04-07 (09-56-44).txt
Scan type: Full Scan (C:\|D:\|)
Objects scanned: 268502
Time elapsed: 1 hour(s), 15 minute(s), 45 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{ya5h4ln2-2xbv-l307-m7qu-7j366txla2qc} (Generic.Bot.H) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Windows\System32\MSOffice\update.exe (Generic.Bot.H) -> Quarantined and deleted successfully.
C:\Users\Roger\AppData\Roaming\logs.dat (Bifrose.Trace) -> Quarantined and deleted successfully.
C:\Users\Roge... Read more

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Relevance 61.91%

Hi,
How can i get into safe mode with a USB keyboard?

I'm trying to access Safe Mode (WinXP Pro)... i press F8 at bootup...

then i see the list (Normal mode/Safe Mode/etc)... but my keyboard doesnt work.

The Caps Lock light, doesnt even work... suggesting that there is no power going to the keyboard..

so from the list, the only thing i can do is hit the restart button on my case, to restart my pc and go back into windows normally.

???
 

Answer:How to get into SAFE MODE with a USB Keyboard?

Saeid said:



Hi,
How can i get into safe mode with a USB keyboard?

I'm trying to access Safe Mode (WinXP Pro)... i press F8 at bootup...

then i see the list (Normal mode/Safe Mode/etc)... but my keyboard doesnt work.

The Caps Lock light, doesnt even work... suggesting that there is no power going to the keyboard..

so from the list, the only thing i can do is hit the restart button on my case, to restart my pc and go back into windows normally.

???Click to expand...

turn on USB compatability keyboard mode in the bios
 

2 more replies
Relevance 61.91%

I'm running Vista Home Premium. I was away from home for four weeks and, when I came home, installed a raft of Windows Updates at the same time. Now I can't boot up.

The complicating factor is that, when I get to the Windows Recovery window that invites me to enter Safe Mode, neither the keyboard nor the mouse is working -- so I can't select Safe Mode. The PC counts down, goes blank and then dumps. Every time. I know the keyboard is working when I power on because I can enter SETUP -- but it isn't working later in the process.

I can press F8 as long and as often as I like. Nothing happens.

Nor can I use the Vista installation disk in the CD-ROM drive to boot from, even when I've used SETUP to specify first boot from CD-ROM. The system ignores it.

So: how do I get to Safe Mode with no keyboard and no mouse?

Answer:Can't use Safe Mode with no keyboard

Hi, in the bios you need to set usb mouse support and usb keyboard support to enable. Then your mouse and keyboard should work.

6 more replies
Relevance 61.91%

When I run Safe Mode, the keyboard works only until I have to press 4 to run Safe Mode. Then it stops works.
In Safe Mode, I can use only mouse. Why?
My keyboard is a Logitech G105 with latest drivers, via USB. Windows 10 has latest updates as well.

Answer:No keyboard in Safe Mode

It may be you don't have legacy USB support enabled in your BIOS. Presumably you have a desktop PC.

It's a matter of having appropriate driver support available in Safe Mode. In Safe Mode minimal drivers are loaded.

Others may give a more complete answer.

1 more replies
Relevance 61.91%

In trying to go through malware instructions, I find my keyboard won't function while in safe mode. Can you help solve this issue so I can run programs in safe mode?
 

Answer:no keyboard in safe mode

I'd be willing to bet you have a usb keyboard and the usb drivers don't load when in safe mode. So if that's the case easiest solution would be to use a ps2 keyboard whilst in safe mode........
 

4 more replies
Relevance 61.91%

When I run Safe Mode, the keyboard works only until I have to press 4 to run Safe Mode. Then it stops works.
In Safe Mode, I can use only mouse. Why?
My keyboard is a Logitech G105 with latest drivers, via USB. Windows 10 has latest updates as well.

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Relevance 61.09%

When I restart my computer it always says keyboard failure. After windows starts it works fine, but I'm unable to get into safe mode b/c of it. I have a wireless keyboard & mouse. Can anybody help me? I've done all my upgrades, but nothing helps.
 

Answer:keyboard failure cant get into safe mode

You might try reinstalling the keyboard drivers. Also visit the manufactures website support section and see if they have an updated driver for you keyboard.

John
Load "*",8,1
 

1 more replies
Relevance 61.09%

I tried to update a network controller driver on a homemade XP Computer. I got the fatal blue screen after the NVidia slash screen. It was an nforce driver. Windows would not start. I tried to get into safe mode to do a restore. But, no mouse or keyboard is reading. Is there a way to do a system restore at start up with out going to safe mode? By the way I don't have a XP CD. I do have a product key. HELP you XP Gurus! Oh and it is really hard to get into even safe mode. I saw BIOS once, when pressing the Esc button. But now it just goes to set up. Every F button give me the option of boot menu: F8 or Set up: Delete. But no matter what I hit, it goes into setup. The keyboard works fine in that screen. But as soon as the safe mode boots up. Can't use mouse or keyboard. Someone told me could be motherboard....did I do thaaaat?
Again HELP, HELP, HELP !

Thanks, Ynotbme!
 

Answer:Can't use mouse or Keyboard in safe mode

You can download a windows 7 ISO onto a USB flash drive or cd or dvd. Contact where you bought your windows 7 and they will give you a link to download the iso. or maybe you can search the web for a ISO and enter your key later. I don't know if you will be able to navigate without a keyboard and mouse, maybe they will work in the windows 7 setup like your thinking.

Good luck!

p.s. I meant windows XP not 7. Iv done it with 7 I don't see why you cant with XP>
 

3 more replies
Relevance 61.09%

Hi, i'm new so please bear with me...
I'm working on a Dell WebPC(500mhz) someone gave me (now i see why)...
running win98se...
If you're familiar with dells webpc you probably know it only has 3 usb ports & no ps2 ports...i got a usb to ps2(x2) adaptor to connect a mouse & keyboard...the system reconizes the keyboard but not the mouse...ok, i used a usb mouse instead...NOW...
the mouse & keyboard work fine in SAFE mode only....in Normal mode neither work.?
I tried control panel>add new hardware but it says i can't add hardware in safe mode.
what do i do
I hope this is a dumb question with an easy answer
Thanx 4 any help.
 

Answer:mouse & keyboard in safe mode only???

Firstly, unless the mouse and keyboard were designed to work with the PS2 adapter, they may not.

The device electronics has to support it, and some mice and keyboards simply don't

Have you loaded the Dell motherboard chipset drivers? The default Windows ones sound as though they are not helping
 

2 more replies
Relevance 61.09%

I feel like an idiot for asking this but it appears that my wired keyboard has no instructions to boot in safe mode or safe mode with networking. How and where can I add the command to boot it up along with everything else?
 

Answer:Wired Keyboard in Safe Mode

You don't. Shut the machine down, and then reboot to check to make sure that "Legacy USB" devices is turned on in the bios, if you are using a USB keyboard, vs. a older style. Then when you boot and go into Safe mode, it should work.

Also, you can not use two keyboards or mice at the same time. What is the manuf. & model number of the computer, and what operating system?
 

9 more replies
Relevance 61.09%

So, I was downloading something, and then suddenly this window pops up telling me I need to scan/buy some virus protection software. I say no and try to run Spybot, etc. It doesn't work and the same window pops up again, so I do a hard reset. When it comes to the login window, I click on the box, but my keyboard doesn't work. I then restart it hoping the keyboard works initially so I can start in Safe Mode. It does. In safe mode, I ran spybot and another malware program. Malware Bytes found something at first then removed it. The scan finds nothing now. Spybot found fraud.syst...something, and CCleaner found a few registry errors.

All the scans are clean. In the device manager, I clicked show hidden devices. I see a HID Keyboard Device and one Standard 101/102-Key or Microsoft Natural PS/2 Keyboard. There's an exclamation point by the second one. I clicked uninstall and it restarted, but I still can't use the keyboard in Normal Mode and it just shows up again in the Device Manager. Anymore ideas? I have a USB keyboard.
 

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Relevance 61.09%

Hi there, any ideas how to reboot in Safe Mode using XP with only a wireless keyboard and mouse???

Answer:Safe Mode With Wireless Keyboard

Your motherboard must support the keyboard. Try setting the USB legacy option in your BIOS (if this is a USB keyboard).

2 more replies
Relevance 61.09%

I had a problem with av security suite and I thought I fixed the problem but now I have a new issue. Whenever I log onto my computer my keyboard won’t allow me to type my password in. However my keyboard works fine in safe mode. I tried reinstalling my keyboard driver and it worked for a day and now im back to the same problem besides this time my keyboard still won’t work after reinstalling the driver.

Additional information, using XP and my keyboard is USB.

Not great with computers and hopefully I can get some help.

Thank you.
 

More replies
Relevance 61.09%

HI,

My PS2 keyboard decided to stop working. Bought a new one and same problem.
It will work fine in Safe Mode, or to move around in the BIOS. After fully booted to XP Home, I can hear a faint "beep" from inside the computer each time a key is pressed.
And still no characters will come forth.

I am lost

Thanks

Chris
 

Answer:Keyboard only works in safe mode

8 more replies
Relevance 61.09%

Last week my Desktop was infected with the Security Suite Virus. Using Malwarebytes' Anti-Malware (MBAM) I was able to remove the infection. However since then I have an issue where the USB keyboard (There is no port for a PS 2) only operates in Safe Mode. I have tried to reinstall the driver, did not work. Tried new keyboard, did not work, old keyboard works on other computers. Tried to clean the registry, still did not work. I have no idea what to do and have not seen any solutions to the same problem I have seen posted in other forums in the last couple of months.

Answer:Keyboard Only Works in Safe Mode

Still doesn't work, huh? Next step should be scanning for viruses, using another malware removal program, and there is always Re-install Windows.

1 more replies
Relevance 61.09%

After the amazing and wonderful Anniversary Update, that fixes nothing but adds other bugs & glitches, I can't use mouse and keyboard in Safe Mode. Before the update, it worked fine. Any solution?
I use safe mode to install new nvidia drivers in safety.

When I launch in Safe mode, there is a message about "app can't be opened with administrator account, try to log with another account".

It's like this, but it only says "app", not Edge or other. http://www.virtualizationhowto.com/w...ge_admin1a.png

I don't know if it can be related. Anyway, there is a solution for this message, but it needs secpol.msc and it's not in Home edition.....

EDIT: I resolved both problems simply logging a local account, then I re-log with my official account.

Answer:No mouse or keyboard in safe mode

Another info added in 1st post.

1 more replies
Relevance 61.09%

When I boot to safe mode I come up with the menu to select the different safe modes or normal boot but I can not select anything. It seems the key board is not being read. Any Ideas on what I can do or what is happening?
 

Answer:Safe Mode screen but no keyboard

9 more replies
Relevance 61.09%

I am running Windows 7 Ultimate. My keyboard uses USB. The problem with this is that the keyboard is not active until the system booted up to the point of asking for a log-on password. This means that holding and pressing F8 while the computer is starting will not work. Is there some other way of starting in safe mode?

Thanks
 

Answer:Booting in Safe Mode with USB Keyboard

Hi

Yes you can open up msconfig (just type msconfig into the Start Search box) and then click the Boot tab and tick Safe boot and Apply > Close and reboot.
 

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I have a virus (the virus remover 2008 one), and in order to remove it, I have to enter safe mode. Unfortunately, I have had this Keyboard error which doesn't allow me to press F8 to enter safe mode. I checked all connections and tried a different keyboard, so it isnt the keyboard issue. Is there any other way i can enter safe mode? or fix the keyboard issue? maybe a hardware problem?
Thanks
 

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So I noticed that I had some weird process running in task manager, and I ran a few scans. After removing the viruses that were found by Spybot, SuperAntiSpyware, and Malewarebytes Anti-Malware, I was required to reboot to finish the removal process. When I rebooted, I couldn't type in my password to log in. I restarted into safe mode and my keyboard worked fine. I've tried uninstalling the drivers and letting the drivers be installed by themselves, but the driver manager says the driver couldn't load because another instance is still running in memory. I also tried installing the drivers from the CD that came with the keyboard, but the same problem occurred. I even tried installing the most current driver off the Logitech website, but still the same problem. There are still some weird files running in my processes, but the scans say my computer is clean. When I tried running GMER, it became unresponsive and I had to restart my computer. I'm still trying to get the scan to work, but I am currently in safe mode.And I just remembered that every time I open Firefox, a tab opens with a random ad site.DDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Josh Steinpreis at 2:26:36.28 on Sun 08/29/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1689 [GMT -7:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.ex... Read more

Answer:Keyboard only works in safe mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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My dad asked me for help since his computer refuses to work with the usb keyboard/mouse.. I tried safe mode and noticed that it didnt work there either. Hes using Windows XP SP3 and hasn't any PS2 on his computer...

Any help would be appreciated i suspect a variant of TDL rootkit which he had some half year before so i dono WTF hes doing when he browsing the web.

Thanks anyway

Answer:TDL Rootkit again.. cant use keyboard in safe mode or anything

when did this issue start? How did he remove the TDL rootkit?DO an external keyboard or mouse work? If yesDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive)DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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I have a Logitech wireless keyboard and mouse.I cannot seem to start Windows XP in safe mode by pressing the F8 key,the computer just boots normally.Has anyone else had this problem and is there a way around it? I have to resort to my old wired keyboard whenever I need to boot in safe mode and it's a bit of a pain.

Answer:Wireless keyboard and Safe Mode

Does your k/board have two sets of functions on the F keys if so there should be an "F lock"key to toggle between the two.HTH Bob

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I was updating my MB MS IZ87with MSI Live UPdate 6.  It loaded the BIOS properly, but after it update Intel USB 3.0 driver 3.05.69, keyboard and mouse will not work in Win 7 only in safe modes. Inb safe mode, I now no longer have Systme Restore points visible or the tab for System Recovery under System Properties.  I am unable to scan with Avast and have a message that Windows Security Center Service cannot be started.  I ran current version of Malwarebytes and it did not pick up any problems.  I have Winpatrol and it does not show anything either.
 
I think the problem may actually be from an accidental allowance of Adobe Flash plugin when my nephew was using my computer, but am not sure if it is from that or the MSI LIveUpdate 6 usage.  I do know that you guys have always helped in the past and solved anything Ive come across. 
 
 
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:20-07-2015
Ran by Bob (administrator) on FRACTAL_PI-PC on 23-07-2015 08:29:52
Running from C:\Users\Bob\Downloads
Loaded Profiles: Bob (Available Profiles: Bob)
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted)... Read more

Answer:No Mouse or Keyboard in WIn 7/Only In Safe Mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/583836 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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After the amazing and wonderful Anniversary Update, that fixes nothing but adds other bugs & glitches, I can't use mouse and keyboard in Safe Mode. Before the update, it worked fine. Any solution?
I use safe mode to install new nvidia drivers in safety.

When I launch in Safe mode, there is a message about "app can't be opened with administrator account, try to log with another account".

It's like this, but it only says "app", not Edge or other. http://www.virtualizationhowto.com/w...ge_admin1a.png

I don't know if it can be related. Anyway, there is a solution for this message, but it needs secpol.msc and it's not in Home edition.....

EDIT: I resolved both problems simply logging a local account, then I re-log with my official account.

Answer:No mouse or keyboard in safe mode

Another info added in 1st post.

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I have a dell desk top and my keyboard only works when I boot up in safe mode. I have tried 3 different antivirus programs and they could not find a virus. I opened msconfig and turned off everything and it still doesn't work. I can open the on screen keyboard and turn the caps ,numbers and scroll lock on/off. I also tried different keyboards. Now whats next?Thanks for all the help.

Answer:KEYBOARD WORKS ONLY IN SAFE MODE

when did this start? more info on comp OSprotections?what changes have you made to the computer before this happened?

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Anyone know why my keyboard won't work when it's in "safe" mode? I'm using windows XP. Is this normal? My keyboard is connected with the round adaptor (not a USB connection).

Thanks!
Mr. Pelletier

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Hi

I have the most strange issue with my keyboard. It works in Bios, it works in safe mode, it works when I try to repair windows (repair files are added to a partition on the laptop - its how I bought it) but whenever windows boots normally, the keyboard won't work.

It is a built in keyboard to my laptop and the fact it works everywhere else tells me it's fine (just in case connectors were damaged I stripped it and had a look anyway).

Things I have tried
1) uninstalling the driver in safe mode - this reinstalls when I reboot but still no joy. The strange part is I do not think the driver files are corrupted because safe mode and normal mode seems to use the same drivers (standard ps2).
2) The manufacturer (HP Compaq) has no specific drivers which leads me to believe that standard ps2 is right but I reinstalled quick buttons -no joy
3) there are no conflicts or yellow exclamation point in device manager
4) the only thing I did was upgrade my AV (AVG 2013) so uninstalled -no joy.
5) ran AV and MBAM and ran TDSS killer just in case - no virus or malware
6) cleaned registry with Ccleaner -no joy
7) no processes or startup items are unusual but I have killed /disabled just in case-no joy
8) did a system restore (no joy)
9) I had backed up the registry ages ago so I tried that -no joy
10) Tried on battery and plugged in no battery in case the power is an issue -no joy
11) reflashed Bios - no joy
12 - All language sttings looked ok

A USB keyboard works if plugged in

... Read more

Answer:Keyboard only works in Safe mode or bios

if it helps it is a Compaq Presario CQ56 253SA with 64 bit win 7

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I've been reading other posts on how to recover from the trojan.vundo.exe infection.
I have followed instructions as they have been posted for others below:
Scans: Adaware, CCleaner, MS AntiSpyware, SpyBot, etc.
I get all the way to running the VundoFix.exe, but my PS2 keyboard won't work in Safe Mode. I installed the lastest XP Bios. The mouse works, but the keyboard doesn't, so I can't enter the HJT O2 and O20 filenames.
What do you suggest? What other kind of information do you need?
Thanks.
 

Answer:Vundo.exe - keyboard won't work in Safe mode

Let's try the new version of the Symantec Tool: Symantec Trojan.Vundo Removal Tool 1.3.1

If it does not work, I will post a manual cleanup procedure for you to use. But make sure you have run ALL steps in the Sticky thread READ & RUN ME FIRST Before Asking for Support
 

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Running windows XP home edition. If I boot to safe mode (F8) my keyboard and mouse are inop. Both are usb connected.
 

Answer:Keyboard & mouse dead in safe mode

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When I start safe mode now in Win 7 Pro 64bit...both my mouse and keyboard are non responsive...so...I can not start "Safe Mode"

Same mouse and keyboard (Logitech K260) has be running without issues for a long long time.

There is no issue when running in normal mode...and also running Acronis True Image in what I think is Linux mode at boot ?

Have tried Logitech USB toggle in a number of open USB ports and no change in safe mode startup

Any suggestions on how to get the mouse/keyboard back and functioning in Safe Mode?

Thanks...TRinAz

Answer:No mouse/keyboard in Safe Mode startup

Are they wireless. Logitech k260.
Safe mode loads only basic drivers. Try a wired keyboard in Safe mode.

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My problems are muti-faceted:

1. Anti-Malware Doctor is on my computer. I tried to get into safe mode, and I tried to download anti-virus programs, but "exe" files would not work.

2. My mouse works and my keyboard is disabled.


Any suggestions?

Thanks.

Answer:Keyboard Disabled, Cannot activate Safe Mode

Hello & Welcome to TSF

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

It is important not to make any further changes or run any other tools/updates unless instructed to. This may hinder the cleaning process of your machine.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.



Before we proceed, please take the time to read this topic: http://www.techsupportforum.com/f50/...lp-305963.html

Then reply with the required reports and we will begin from there. Thanks

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HELP! When the computer is powered on, the screen comes up where you select Safe Mode, Start Windows Normally, etc., but I cannot use the arrow keys to choose Safe Mode. So it tries to start the computer normally which results in a blue screen comes up saying something about new hardware is not compatible. I had been working on installing a camera and although it wasn't technically new hardware, I think the issue may be resolved if I could go into safe mode and uninstall the camera. The keyboard is a USB keyboard and is not responding at all. It will not even show Caps or Num Lock. Any help is much appreciated!!message edited by trying2learn

Answer:How can I access safe mode when keyboard is not working?

Any chance the keyboard itself is faulty? If it's a wireless keyboard that might be the problem. Maybe you have a PS2 keyboard kicking around.Always pop back and let us know the outcome - thanksmessage edited by Derek

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WinxpPro.
My friends mouse is frozen on screen, he has changed the mouse (usb)
without succcess.
He can startup and get into safe mode.
How can he use the keyboard to System Restore.
Could someone advice all of the correct keys please?
Thanks

Answer:System restore using keyboard in Safe Mode

1:Open the Start Menu by pressing the "Windows" key on your keyboard or by pressing the "Ctrl" and "Esc" keys together.
2:Type "system restore" into the search bar. Windows automatically selects the search bar when you open the Start Menu.
3:Press the "Enter" key to open the System Restore application.
4:Navigate the System Restore program by using the "Tab" key to move between buttons and the "Space" or "Enter" key to press buttons.

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i changed the msconfig to boot in safe mode to remove some fake microsoft warning malware on my lenovo laptop with vista home. when it boots up to the log in screen the keyboard and mousepad do not work so i cant log in. and because i changed it in msconfig even if i try the f8 method and select boot up normally it goes to the safe mode, so i cant log in. selected last known good version but that does nothing as well. tried using a usb keyboard but that did not work either. is there another way to get in and boot it boot up normally. dont want to reformat hdd have lots of family pics and work documents that i havent backed up yet. very frustrated, please help i am at a lost.

thanks in advance.

Answer:safe mode keyboard and mouse no good

You'll have to mount the registry offline and remove the settings for msconfig that way.
Use Google to find the entries, to backup your registry, and to learn how to mount the registry hives offline.

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Hello all, I have a problem with my laptop. As you can see in the title, the keyboard and touch pad do not work in safe mode. However, they both work when I start up my laptop normally. I just want to get into safe mode to scan and fix errors.
It has been like that for a while now, I have been researching about it, but I can't find anything that might help my situation.
USB keyboard and mouse help, but I don't want to plug them in every time I want to go on safe mode. I don't know how to fix it.
I must warn you, that I know nothing about computers. I am running Windows Vista, if that helps. I don't know what to put up exactly. . So if you could help me, tell me what to put up, if you want more details about my system, It would help if you could tell me where I could find more specific details about my computer. Forgive me, If I sound stupid, lol.
Thanks for reading.
Dell Vostro 1510

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista&#8482; Home Basic, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 223434 MB, Free - 104422 MB; D: Total - 14999 MB, Free - 10336 MB;
Motherboard: Dell Inc., 0M277C
Antivirus: avast! Antivirus, Updated and Enabled
 

Answer:Keyboard and Touchpad not working in safe mode?

Please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread.
Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.
 

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I am trying to do a viruscan in safe mode but when i boot the pc up in safe mode the keyboeard and mouse stop working, and anyone help me.

Answer:Trouble with mouse and keyboard in safe mode

Which version of Windows and are these USB devices?

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When i start my computer in safe mode to run smitfraud fix the keyboard doesn't work.

Answer:Keyboard doesn't work in safe mode

My ps2 keyboard doesn't work either! in safe mode.

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When it is time to enter the password when attempting to start WinXP Pro SP3 in safe mode the keyboard and mouse are non functional.

Anyone know why would that be?
 

Answer:Keyboard/Mouse Dead In Safe Mode.

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Im trying to adjust some settings for one of my drives that can only be accomplished while in safe mode. Once in safe mode and I begin to use the keyboard and the mouse to navigate to the area I need to be I click in a certain area where I need to type some text and the keyboard and mouse stop responding so I am unable to make the adjustments necessary and I have to manually shut down. At first I thought I had a bad keyboard so I replaced it but the problem is still there.

I've noticed that when booting into safe mode there a certain screen that appears for a few seconds before I choose safe mode. That screen contains a few paragraphs of text and at the bottom of the screen the words "keyboard failure" appear and I have no idea why. The keyboard and mouse work flawlessly when the computer is booted up normally.

Anyone have any ideas ?

Answer:Keyboard & Mouse Failure In Safe Mode

Is the keyboard and mouse PS2 or is it USB or Wireless?
Some motherboards support USB keyboard and mouse in safe mode, most do not.
As for your keyboard and mouse not responding in normal mode; do they come back after a while? If so it is a priority/ interrupt issue. Something else has higher priority and is not allowing them input to the CPU. If they do not ever unfreeze; it is probable that you have a heat or power issue; the cpu is locking up, but the video card is displaying the last frame it was sent. Cleaning out dust with compressed air is a first step (unplug and open the case, blow out any dust with a can of compressed air for computer cleaning using short blasts so you do not get condensation of water) . If that does not solve it; trying a known good power supply to see if your power supply is unstable is the next step. After that, checking for possible shorts between the motherboard and case or replacing the processor would follow.

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I am trying to remove a virus w/ SDFix and when I restart my computer into safe mode, the keyboard doesn't work. I have a HP 6510b laptop running XP Pro SP2.
 

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I am building this computer. I have an ASUS A7M266 motherboard with an AMD Athalon XP 1800 CPU, and 256 MB SDRAM. After I formatted the hard drive and installed Windows 98SE, everything worked OK. Then I tried to install a Zoom 3025 PCI V.92 modem, and my keyboard stopped responding. I thought a BIOS update might help, and I eventually got my BIOS updated to the 1009A7MD file. I eventually got the modem loaded OK. As I started then loading the CD burner and Norton Utilities, my keyboard stopped working again. When I look at the keyboard Resource used screen, it reports keyboard working ok, with "no conflicts"- BUT MY KEYBOARD DOES NOT WORK AT ALL. If I start in SAFE MODE, keyboard works OK. Don't know what to do next. HELP, PLEASE.
 

Answer:[SOLVED] keyboard only recognized in Safe Mode

[tsg=welcome][/tsg]
Having it work in Safe Mode tells me that your Keyboard drivers may be corrupt, or something else running is conflicting with them. Is this a standard keyboard? If it is, do the following:

First thing I would do would right-click My Computer and go to Properties, Device Manager tab and double-click the Keyboard list.

First things first - are there any red question marks or yellow Exclamation points listed in there, anywhere, not just in Keyboards?

Is there more than one Keyboard listed?

Remove all keyboard entries by clicking it, and selecting the Remove button.

Click OK, then restart your system and see if the keyboard is detected as new hardware upon Windows startup.
 

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I have a virus (the virus remover 2008 one), and in order to remove it, I have to enter safe mode. Unfortunately, I have had this Keyboard error which doesn't allow me to press F8 to enter safe mode. I checked all connections and tried a different keyboard, so it isnt the keyboard issue. Is there any other way i can enter safe mode? or fix the keyboard issue? maybe a hardware problem?
Thanks
 

Answer:Keyboard error at boot- can't get into safe mode

Whats the error message?
You can also try pressing F5. Sometimes that key works too for choosing the startup options.
 

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I have to boot into safe mode because of viruses and the keyboard will not work. It works under normal mode. I have tried 2 different PS2 keyboards and neither of them work. Do I have to do something to get the keyboard working?

Answer:Keyboard doesn't work in safe mode

Quote:





Originally Posted by memory


I have to boot into safe mode because of viruses and the keyboard will not work. It works under normal mode. I have tried 2 different PS2 keyboards and neither of them work. Do I have to do something to get the keyboard working?




Yes, remove the viruses.
Almost positive the virus causes this issue.

Do you have any virus scanners?
If not, I would suggest the following...

AVG Free - Download Free Antivirus and Antispyware for Windows XP and Vista
OR
Download FREE antivirus software - avast! Home Edition
OR
Free antivirus - Avira AntiVir

Any of those will work, and its up to you on the choice.
I personally use avast, but I've heard good things about the others also.

Let me know.
Thanks.

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Hey all
I cannot get my keyboard to work, unless my pc is in safe mode ? I checked for drivers there are none missing. I did a system restore,
I bought a new keyboard, I checked every setting I could find and all seems good,I did a scan with AVG found Nothing.
So I am out of ideas other than to re-format and partions. So any other ideas and or options would be appriciated.
John

Answer:keyboard doesn't work but in safe mode

In safe mode, try deleting the keyboard drivers from device manager then rebooting to get them to reinstall.

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Oh god, I've been having this problem for over a week, and I've already been to two forums already.

Here are the two forum posts I've been to:

http://www.computerforum.com/thread...or-a-samsung-sh-224db-bebe-disc-drive.235869/
www.bleepingcomputer.com/forums/t/590299/keyboard-mouse-dont-work-inside-windows/

These incompetent idiots on bleeping computer (apt name, because that's how I feel right now) gave me a suggestion that they 100% guaranteed would fix at least the clock issue, and that, if it didn't fix the keyboard-and-mouse issue, it would bring us one step closer to finding a solution for that.

I personally could give a rat's *** about the clock issue! If I can fix the keyboard-and-mouse issue, I can manually adjust the clock.

But, these guys SWORE TO ME that the CMOS battery needed to be replaced, anyway.

Well, I spent a whole day's worth of food buying a new CMOS battery (going hungry for a day in the process), waited an entire week for it to get here. I cleared my BIOS, inserted the new CMOS battery, and .... nothing!

Even the clock got reset, even though that's SUPPOSED to be the one thing they absolutely guaranteed me would be fixed if I did this!

The only reason I'm still resorting to online help is because it's the weekend now, and all the local computer store are closed.

Do you guys have a suggestion? Maybe one that ... actually will solve the keyboard-and-mouse issue first, and any other problems secon... Read more

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My HP notebook PC out of nowhere started freezing up on normal startup. You can use the mouse and keyboard for roughly two minutes then they freeze and the only way to use this computer is thru safe mode (back to basic drivers) I have tried several attempts at system restore with no luck. Tried uninstall mouse and keyboard drivers and replacing. ..no luck. Im not sure what else I can do. I ran full virus and malware scans and found nothing. My ex did at one point have a keylogger on my pc which I caught in the act of her using. Since then I believe I uninstalled it (but this was over a month ago). Any suggestions or fixes would be greatly appreciated. I have windows 7 by the way. Thank you,Brad

Answer:My HP Notebook Mousepad and keyboard only work in safe mode

hello therei had same problem as u have it here. even me i tried things as u did, after all i reinstalled os (windows) formatted then totally worked fine.but before that try to use external keyboard and mouse? check is it same ?also try to install graphic drivers * for driver softwares or  driver updates you can download this softwareLink removed...Rezan

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Hello, I have a Dell demension running xp. I was trying to fix an issue the other day with a program that kept trying to update but wouldnt. So I looked up how to disable windows downloading program (can't remember the details...). Anyways, it was running fine after I restarted but the next day I turned on my machine and the blue screen appeared with some kind of error saying "PAGE_FAULT_IN_NONPAGED_AREA" and also in a black screen said keyboard failure. I tried to boot in safe mode and I guess the keyboard wont let me. Also on the black screen that it takes me to with an option to take me back to the previous point where it was running fine comes up, I cannot use the error key to select that choice. So it times out and the blue screen appears.
Somepne please help. I'm a dummy. Will a computer repair guy know how to boot it up so I can use GOBACK that is installed?

Answer:Blue screen and keyboard failure/can't get to SAFE mode

what model of Dell demension and what are the exact numbers of the error? (this is for the more advanced tech support pple. I'm mainly a hardware and configuration kind of gal, tho I do have a fair amount of xp knowledge)

You might want to try a new keyboard, it could have went out coincidentally at the same time you had trouble.

Worse comes to worse you might have to replace your mobo (since the keyboard component of almost all dells are onboard) or disable it in bios and use a usb keyboard. Most recent bios chips will recognize a usb keyboard, although not all of them do.

Another thing to do is examine all keys to make sure there arent any stuck ones, Dells are fickle beasts that don't like their keys stuck and will disable the keyboard if it does find one.

Edit: what program was it that was trying to update? Can you recall the name? I'm pretty sure your local pc shop can fix it, but why pay them when itg might be something simple to fix, remember patience here. I'm on my way to bed, I subscribed to this thread and will check back in the morning.

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Hi I have a standard PS/2 keyboard and mouse which do not work as I try to enter Safe mode. As I am on Windows 2000 Pro, I need to log on as administrator. I am not password protected, but have no way of clicking the Log in button.

There are no settings for Keyboard or Mouse in my BIOS setup, so perhaps someone else has an idea of how to get round this.

Thanks Chris
 

Answer:Keyboard & Mouse not working to enter safe mode

if your TABBING thru menus . you can use the TAB key on the keyboard . to cycle thru the options and or the arrow keys . depends on what your doing . then hit enter to make your selected choice .
cheers
 

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I have a virus, but before I can even begin to solve that problem, I need to get my computer into safe mode.
I have a Logitech Cordless Desktop EX110 keyboard & mouse. There doesn't seem to be any connection at the time when I am supposed to push F8.

Do I just need to go buy a wired keyboard? Is there any way around that?

Thanks much.
 

Answer:Solved: Safe Mode w/ wireless keyboard &amp; mouse

You need to get a wired keyboard or else you may indeed be out of luck. You can try to get into bios and see if Legacy USB support is enabled. But I believe you might indeed need to get a wired keyboard/mouse combo. Luckily they are pretty cheap Might even be able to pick one up on your local craigslist.
 

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