Computer Support Forum

Acer Laptop keyboard and Mouse not working

Question: Acer Laptop keyboard and Mouse not working

Hi

I have a just bought a new Acer Aspire 4810T laptop. It froze a while ago and after turning it off and on again the keyboard and the mouse pad are not working. When starting up the keyboard works when entering the set or using F2 key however after it starts up the keyboard and the mouse pad don't work.

Can someone help me on this?

Thanks
Imbokeri

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Preferred Solution: Acer Laptop keyboard and Mouse not working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Acer Laptop keyboard and Mouse not working

hello
reboot your computer and after your bios has done its check, before windows begins to load, press F8 to access the advanced boot options. You can try to boot last known good configuration from there.
See it that helps first

good luck

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Keyboard & Mouse: Acer Desktop

Ever since I would say, the past upgrade for Windows 10, my mom's Acer desktop's keyboard has been really laggy. For example, when I go to wake it from sleep to unlock it, the keyboard's Number lock and Caps lock keys do not want to light up. It seems as if the keyboard doesn't want to respond in a timely manner along with the computer. The same goes for the wireless Logitech mouse.

Keyboard: Toshiba Laptop

The same as I mentioned above goes for the Toshiba Laptop that was originally mine, that I have given to my sister.

Thanks in advance!

Answer:Keyboard & Mouse: Acer Desktop - Keyboard: Toshiba Laptop

The Acer is in my 2nd set of Specs while the Toshiba is a Satellite C55-B5299.

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i have an acer travelmate. has windows xp on it. as soon as it boots, the keyboard does not work, i cant even get into bios. and when xp loads, mouse doesnt work either. i want to fix this laptop. dont care about contents of hd. how do i fix it? i read on some other forum that the ati southbridge doesnt connect properly, and using a heatgun to make the connection reflow will make it work. please tell me how to fix it, because right now im trying to rest cmos and see if that works, otherwise gonna use the heatgun method on ati southbridge.
 

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Hi everyone - newby here. I have this acer (aspire 5100 series) about 3 yrs old with windows xp. It starts more or less normal but the entire board and mouse are not working. I have tried pressing F2 during start but it will not allow the keyboard to work. I have also tried Fn + F6 and every other key but it simply starts with a browser open and the pointer in the middle of the screen but nothing but the start button works. I have pulled the battery numerous times, it is not fried. I think there is a simple fix to this as I had a guy repair this problem a couple of months ago and he didnt reformat it. I think it may have something to do with a video driver or lack of..Any ideas greatly appreciated.

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Hi,

I have a strange problem and I can't find solution on internet. My 2 years old son was watching cartoons on my Laptop, he got excited and start hitting buttons on the keyboard. Some letters and numbers stooped working even arrows too...no sure what to do?

I have restated the laptop took off battery and did so many things What should I do?
please help

Thanks for your help

Answer:Laptop Keyboard main keys not working on Acer laptop

Welcome to the Seven Forums.

It is not hard to replace the keyboard.

See these search results for pricing and "hot to" videos.

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I turned on my acer aspire 7250 laptop today and the period key (the key by the right shift button) what do i do (not even the question mark slash key works) i restarted the laptop twice and i even look on acer.com << that period is working because its the other period which is on the numeric right numbers where the num lock is... i think my computer still under standard warranty..
 

Answer:acer laptop keyboard key not working

If the key is not working, then that's a hardware issue. If your laptop is still under a warranty, you should consider sending it for repair.
 

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Hello, I have an Acer laptop running on Windows 7 and the other day I spilled something on it while cooking. After cleaning it off (just with a cloth) most of the keys wouldn't work. The ones that did didn't wok correctly, i.e 'u' would be 'bu' and so on. The next day, none of the keys worked. I cleaned it with hand sanitizer, and some worked, but again there were messed up 'double keys.' It now seems that they are almost all dissasociated from their original keys. Like, F9 is now spacebar, 7 is enter, etc. I've already restored the computer to factory settings the way it was when I bought it, but its the same. How do you reset the keys?

Answer:Acer laptop Keyboard not working

Your problem is that the contacts on the underside are not clean and the small currents that make the contacts now are bleeding between contacts and causing unexpected results like the double entrys and changed entrys. The only way to fix this is to remove the battery, disassemble the lower computer parts, remove the keyboard and either clean all of the contacts and other sticky surfaces carefully with alcohol, or replace the keyboard and clean all other sticky surfaces. For MOST, this is a job for a professional. Tell him EXCATLY what happened so he knows what the job entails. This will probably not be an inexpensive repair and if it were an older machine it might not pay, but for a fairly new machine that otherwise works well, it probably pays.You have to be a little bit crazy to keep you from going insane.

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Below is my hijack this log. I have an Acer Aspire 3000 laptop, it is only 2 years old. Worked perfect last night. Today I booted it up and the mouse wouldn't work. I bought an external mouse and it worked, but the keyboard didn't. Got an external keyboard & it works. Did my keyboard & mouse fry at the same time? Or is there some evil behind all this?
Thank you!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:48:32 PM, on 11/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sistray.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
... Read more

Answer:Laptop Mouse & Keyboard not working

Bump
 

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Since I had some silly windows update about a year ago, I could not just shut the lid without the computer going to a black screen with no response. I learned to deal with it and not do it without expecting to have to manually hardboot and go through the "windows failed to shut down properly" scenario every time. <---- this is not the issue

After someone shut the lid and had this issue come up, the VISTA log in page came up as usual. BUT i could not use the mouse or tab over to enter into my log in...

After rebooting, it went to the "blue screen of death" that tries to restore the comp to a previous "happy place". I want to BUT i cant click YES!

I cannot attempt to reboot in safe mode. The board and mouse will not respond in dos/boot up either...

WTF??? Once I locate a USB keyboard I will attempt that route, but until then, please tell my WHY my computer(windows) is doing this to me.

Answer:Laptop - Keyboard and Mouse NOT working

That sounds like sleeping, not freezing. Just hit a key or press the power button, and it should power right up.

Did you try just pressing enter on the login screen?

if you cant use your keyboard in BIOS, your devices are dead. If you can't use your mouse/keyboard in Windows, there is a driver problem.

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I have toshiba satellite L305D, I have installed Windows 7 build 7600. I have a strage problem, my keyboard works fine in BIOS and any 16 BIT environment like in PE for Windows XP, but stops working in Windows environment. But if i resume my laptop from Standby or Hibernate, keyboard starts working fine. I tried seraching every forum, even with toshiba forum, still no response.

This error is totally OS indipendent, i.e I tried installing windows XP both 32bit and 64 bit, the problem is same, and with vista also problem is same. And one more thing to install Vista and XP I have to use external USB keyboard but thanks to windows 7 that it had included onscreen keyboard during Preinstallation Environment also.

Hope to get suggestive answer in no time.

and sorry for my bad english
 

Answer:Laptop Keyboard and Mouse Not working

Still No any suggestions???
 

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I cant use keyboard and mouse. Ive seen that their is a driver problem . So please give me the driver link or else what shall i do.  Thanking You.

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Ok so a whole slew of problems, and I am sure there is a simple solution, if not then theres always a technician I can make a visit to.

I own a HP Pavillion Laptop dv2618ca - bought it at best buy on boxing day. I DO have antivirus running - Kaspersky antivirus so I know this is not a virus issue or some sort of hack that I downloaded. I don't download anything on my school laptop - everything i put on it is bought and legitimate.

Alright So it starts with my deciding to update my computer and get it running up to date. I did windows Update and went through all that and it restarted computer - it was fine. I decided to update my graphics drivers so I headed over to the HP website and got it, but realized - HEY, this driver is an old driver. There is a newer version out but nVidia.com doesnt have the driver for my laptop. Ok, lets head over to laptopvideo2go and see if there is a 3rd party driver. As a note, I have used them before they always worked fine. I looked for compatibility on the driver i decided to install and it said it would work.

Installed it and then.. I get the dreaded BSOD. Well, not to worry ive dealt with it before so I decide to boot safe mode... No dice, the laptops keyboard isnt working. Neither is the mousepad when it tries to do a system repair and asks me to do a system restore.

**NOTE** i am trying to avoid the restore as I have important class notes and e-mails in my "outlook" ( now windows mail) that I NEED. I have not made ... Read more

Answer:LAPTOP: BSOD, Mouse, Keyboard not working

Quote:





Originally Posted by luiscocneicao


. . .I own a HP Pavillion Laptop dv2618ca - bought it at best buy. . . I get the dreaded BSOD. Well, not to worry ive dealt with it before so I decide to boot safe mode... No dice, the laptops keyboard isnt working. Neither is the mousepad when it tries to do a system repair and asks me to do a system restore.

**NOTE** i am trying to avoid the restore as I have important class notes and e-mails in my "outlook" ( now windows mail) that I NEED. I have not made a restore point and can not afford to lose these files. also why i am avoiding the whole system reset. Plus i don't have the vista cds and don't want to order and wait for them.

External USB mouse and Keyboard not loading either, so hitting F8 to get to the damn safe mode boot doesnt work either. . . thanks





First, the default location that Windows Mail uses is:
c:\users\%username%\AppData\Local\Microsoft\Windows Mail. A system restore would not affect this.

Do you know whether or not your laptop contains a hidden recovery hard drive partition? It most likely would be drive d:. To activate the HP Recovery Manager, press "F11" repeatedly upon boot-up; however, you said that your keyboard does not work. My only suggestion at this time, assuming the recovery hard drive partition exists, would be to force the laptop to crash on boot-up as this would most likely cause the HP Recovey Manage... Read more

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So recently for a few weeks now my mouse and keyboard stop working after I turn my laptop on. Meaning the mouse arrow wont appear on the screen or not move at all and my keyboard keys won't work at all except for the brightness and screen off keys. Usually I resolve this by restarting it but it gets on my nerves because it happens everyday now and sometimes I have to restart the laptop twice or more to get the mouse and keys working again. Also the laptop's touch screen also does not work when this happens. Sure I can touch the screen and it responds but touch typing usually does not work. Heck today this happened when I was on a website. The mouse and keyboard just suddenly stopped working and the touch screen would not let me type.So I was forced to restart it. Please help

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I'm helping a friend with his laptop because since only a few days ago, the keyboard and mouse stopped working. I had him reboot it a few times but no effect.
I brought over a live linux CD and booted off of that, the touchpad mouse and keyboard worked perfectly.

So I'm guessing there is something with Windows that is stopping it from working. Laptop running Vista Home

Been searching the net and forums but haven't found a solid fix for this.

Answer:Laptop Keyboard & Mouse stopped working

Hi.
What's the make and model of the laptop?

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I'm currently running Windows XP on my laptop and after working for a while the laptop and touch pad will lock up. They stop responding but things on the screen keep going. such as a web page loading or a program running so I know the whole laptop has not locked up. Other things on it such as the cd-rom work and such. I have tried to plug in a keyboard and a mouse but it still doesn't respond. I have even jumped over to Linux and reinstalled Windows a few times hoping it might fix it but I keep getting this problem.
 

Answer:Laptop keyboard and mouse stop working

It would help to know what kind of laptop it is..

You get the same problem even in Linux?
The separate mouse and keyboard you tried.. Were they USB or PS/2?
The embedded touchpad and keyboard may be hardwired to the PS/2 controller, that may be malfunctioning. USB keyboard and mouse should work.
 

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I have HP G60-530US.I read all the posts that talked about updating the BIOS and then doing a hard reset by taking the power cable out and talking out the battery out and then either hitting the power button for 1 minute or just leave the computer for several minutes. Many people seems to have solved their problems.  Not me.I updated the BIOS and also did the hard reset like 10 times.  What other options are there?I have Windows 7-64bit.  This problem occured after I did the 4/11/13 or 4/12/13 windows updates.The power button, wifi button and the mouse on/off buttons are the only ones that seems to be working. 











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Answer:Laptop Keyboard and Mouse Not Working (Updated the Bios and ...

Hi, Go back into Device Manager, right click the device and select Uninstall - when this has completed, restart the notebook. Any change? Regards, DP-K

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I was playing a game (Overwatch, if it matters) and my keyboard stopped working, but the mouse, screen, and sound all continued to work perfectly. After about 10 seconds the screen froze, but the sound and mouse continued to work. Another few seconds the
mouse stopped working, but the sound still worked. The power button did not work, and when I closed my laptop the sounds kept playing. When I unplugged the mouse and plugged it back on the mouse no longer lit up. I waited a bit for laptop to fix itself, to
no avail. I had to open the laptop up and unplug a cable connecting the batter to something to turn off the laptop, plugged it back in, and the laptop worked fine. The same issue happened where the keyboard stopped working and the screen froze, except this
time the sound stopped and the power button still worked. Why did this happen, and how can I stop this from happening again?
The laptop I use is the one in this link: https://www.amazon.com/gp/product/B015PYYDMQ/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

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I have a laptop Advent 7088, and it appears to have lost all input functions. Turning the computer on works fine, but neither mouse or keyboard functions. The laptop loads to Windows XP login screen, but again, neither the mouse or keyboard functions. I have tried plugging in a USB keyboard and mouse and still nothing. There is not PS2 port for normal keyboards or mice. Also which I find strange is, althought the option is there, I can not enter the bios, nor will any function key work to allow me access to other menus. Even with the USB keyboard in, I still cannot gain access to the bios or anything. I have tried resitting the ribbon cables for both the onboard mouse and keyboard. I have attempted to do what various other people have suggested. but seem to come up with nothing. Can anyone help at all?

Pete
 

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Hi, 
I purchase this Dell Inspiron 15 5000 Series 15.6 Inch Laptop last December and it was great to allow me to interchange the use of touch screen and keyboard with mouse. Suddenly a couple weeks ago, the keyboard and mouse were not recognized by the system when I turned on the laptop. I got the touch screen working but I need to use keyboard and mouse most. Any advice on how to fix it?
Many thanks! Jade.

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hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

Answer:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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I recently installed the Wireless Lenovo Keyboard & Mouse combo on my X61 laptop.  The mouse buttons seem to be working but the pointer isn't moving.  Not sure if it has to do with TrackPoint being active or ???  Any help is appreciated.

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After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

Answer:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

Answer:Solved: Wireless keyboard/mouse combo; mouse not working

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I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click.
If I change to right hand mouse, the wheel button gives double click as expected.
Any clues how to make the wheel button give double click for left hand mouse?

Answer:MS Keyboard and Mouse driver not working for left handed mouse

Have you tried searching for an updated driver for Windows 10?

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I currently have an X60 and have never had a single issue.  However I was recently infected with a Trojan, and after removing it with a reputable program, the keyboard and trackpoint mouse have stopped working. When I get the windows login screen, the trackpoint works fine, but the second I press any key, both keyboard and mouse become totally frozen. I can still use a USB keyboard and mouse with no issue at, but that is the only way. Any ideas as to how I can get them back up and working? Clearly, they (at least the mouse) are not totally fried b/c it works fine before I touch the keyboard. Any help would be appreciated. Thanks, JT













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Answer:X60 keyboard and trackpoint stopped working; only usb keyboard/mouse work

SOLVED!  I simply had to update the drivers in the device manager.  For some reason they were corrupt and it could not load them.  Simple fix, just took too much thought and digging to find solution.

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I've had my desktop for a few years and never had a problem.  Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up.  The wireless keyboard and mouse do not work, although it appears to boot up correctly.  Since I have a password on my computer, I cannot log in or do anything.  When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working.  I have moved the toggle to different USB ports and this does not appear to make a difference.  How do I prevent this from happening?

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Recently brought a Acer Aspire M7711 from comet and today i brought a new HP 22" lcd monitor also from comet the model number is W2228H.So have set it all up and then i turned it on and seeing as first time have booted up obviously it asks you to put a few details in for vista anyhow i put batterys in the mouse and keyboard and inserted the supplied dongle and they both have a "connect button" on the bottom (mouse&keypad) so i've tryed pressing that even holding it down but nothing happens i did get a light on the mouse when i first put the batterys in, and same with the keyboard but then it just goes off ?. So i thought maybe if i use a usb keyboard and mouse until i set windows up then maybe it will recognise it but still nothing, so i am still stuck using my usb keyboard and mouse.am not sure what too do could they be faulty or am i missing something ?

Answer:New Acer Wireless Keyboard & Mouse Don't Work

ah i'm a numbnutt the dongle had a button on after all :S lol it just looked like a light rather than a clickable button haha

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I have an Acer M5630 desktop, running Vista Home Premium, which came with an Acer cordless mouse (Model MG-0570T) and keyboard (Model KG-0570).

Although the Acer documentation refers to the driver providing task bar icons for low battery power, upper case lock, etc. there were no Acer drivers provided. The machine as delivered is using the standard Microsoft drivers which do not provide taskbar icons. I have contacted Acer and they say they do not provide drivers!

I would really like a battery low indication as the batteries don't seem to last all that long!

I am not sure where to go from here. Is Microsoft Intellipoint the answer? There are lots of downloads for Logitech mouse/keyboard drivers - would they do the job - I guess it depends how compatible the Acer keyboard/mouse combo is with Logitech?

Any help or advice would be appreciated.

Answer:Acer cordless mouse / keyboard drivers

Originally Posted by lesmoore


I have an Acer M5630 desktop, running Vista Home Premium, which came with an Acer cordless mouse (Model MG-0570T) and keyboard (Model KG-0570).

Although the Acer documentation refers to the driver providing task bar icons for low battery power, upper case lock, etc. there were no Acer drivers provided. The machine as delivered is using the standard Microsoft drivers which do not provide taskbar icons. I have contacted Acer and they say they do not provide drivers!

I would really like a battery low indication as the batteries don't seem to last all that long!

I am not sure where to go from here. Is Microsoft Intellipoint the answer? There are lots of downloads for Logitech mouse/keyboard drivers - would they do the job - I guess it depends how compatible the Acer keyboard/mouse combo is with Logitech?

Any help or advice would be appreciated.



The battery tray icon can be had by right clicking the taskbar and selecting properties > then going to the Notification tab > checking the Power box > closing it then rebooting. As far as the rest, I'm not sure.

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This new computer is an Acer Notebook.  The key board and mouse pad stopped working.  If we plug in a detached keyboard and mouse  it will function, but then it would be like having a desk top, rather than a Laptop.  Has anyone ever heard of this happening?  We sent it back once, and the company ( under warranty replaced the Mother board)  but it happened again and the same way.Now heres the strange thing,  It happen exactly after he down loaded a Sprint wireless card to access the internet.  When it was repaired, he again put the Sprint wireless card , download the program, and when the program said, complete, not restart your computer to take effect,  once we restarted the computer, again the keyboard and mouse pad again does not work.  Does anyone know if Acer is prone to have problems?  I would of never purchased an unknown computer like Acer, but he won this notebook at his High school Graduation party, so we felt blessed......... or were we cursed?  Any ideas?  he's off to college in two weeks, and I dont want to spend another $ 60.00 dollars to ship it to mfg. 

Answer:Keyboard and Mouse pad don't function on a Acer Notebook

I can understand your reluctance to spend money of shipping, but that's what warranties are for.  Does Acer not have a repair depot near you that you can take it to?In my experience Acer is usually more reliable than that, is there a possibility that the wireless card is bad, or that the tech didn't know what he was doing and made a mistake?

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I purchased an Acer Revo R3600 and although the instructions say plug in the USB mouse and keyboard the contents of the box contained a wireless version of mouse/keyboard.The mouse has a switch under and the keyboard has a button to press (for 1 second about) to connect.Thank goodness I had spare USB kit to run initial set up. I do not seem to be able to get the wireless mouse and keyboard to operate. Can anyone supply a fix? The box contained a dongle and game control which does work. (the game control switches on the dongle which shows a blue light.) Attempts to usethe mouse/keyboard which have new batteries have failed so far.

Answer:Acer Revo with wireless mouse and keyboard

If I felt the need to fix something that's new, I would take it back where I got it from.

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The wireless mouse and keyboard are not being recognize by the system, this has been like this since new 7 days ago, can only use usb wired types,the machine does not have a dongle but appears to have a fixed antenna on the back, anyone had the same problem?













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Answer:ACER Aspire XC-780 wirelesss keyboard & mouse not ...

the fixed antenna is the wifi module and it's not used by keyboard or mouse, you need to look for the USB dongle.have you looked inside the battery compartment of your mouse?

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I am using windows 8.1.
1. Go to Control Panel -> Keyboard -> Tab HardwareIn list Devices is null.
2. Go to Control Panel -> Mouse -> Tab Hardware
In list Devices is null.
How to fix this error.
Thank you!

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my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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As above states I have no PS2 devices. Is there a work around out there to start the computer without PS2 devices?

Thanks
 

Answer:Acer Meriton M2RH requires PS2 Keyboard and Mouse Have USB

Probably not until you get it working. But you can get a PS2 keyboard dirt cheap at a local computer shop to have for this type of situation. Once you have a PS2 keyboard you can go into the BIOS and disable the Halt on Keyboard error and enable USB Legacy/Keyboard and jutst use your USB keyboard. You can also try a PS2 to USB adapter but they don't always work with every keyboard.
 

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It seems that Acer Veriton M2610 desktop PC will not start without PS2 keyboard and mouse. I have only USB devices. Is there a workaround the PS2 requirement or do I need to purchase a PS2 mouse and keyboard?

Answer:Can't boot Acer Veriton desktop without PS2 keyboard & mouse

There are USB to PS2 adapters around which might work for you:http://www.newegg.com/Mouse-Keyboar...Always pop back and let us know the outcome - thanksmessage edited by Derek

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Hi,This is my 1st post - hope someone has some advice for me.I have an Acer Aspire 5612 and it's a great laptop. I have recently bought the Microsoft Wireless Optical Desktop 1000 and since installing, the screensaver will no longer kick in. I have uninstalled the MS software and it starts working again.Any suggestions - I'm stumped, but I would prefer to keep the new keyboard if possible.ThanksNige.

Answer:Acer Aspire 5612WMLi + MS Wireless Keyboard+Mouse

Hi, with the MS Software installed, have you tried re-setting your screensaver?Cheers

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I want to remove the monitor, basically gut it, and turn the keyboard and trackpad of my laptop into a keyboard with built-in mouse for my desktop. It's an old laptop that I was thinking about throwing away anyway, so I might as well turn it into something useful.

look at attachment.

I want be able to connect that to my desktop with USB and be able to use it as both keyboard and mouse (have both the keyboard and trackpad work)

My desktop is right next to my bed, so I sometimes swing the monitor around and put the keyboard and mouse on the bed. But it's damn hard to use a mouse when you have bedsheets and blankets and other stuff that's soft as a surface.

Also, I can't have any compatibility problems, it needs to work with all 3 systems in my house that I may want to connect it to. Mac OS, Windows XP/Vista, and Linux (Ubuntu and Fedora)
 

Answer:I want to turn my laptop keyboard and trackpad into an all-in-one keyboard and mouse

would anyone happen to know, and can give me a step-by-step?
 

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My son has an Acer 5532, windows 7 home premium laptop. He was using it last week and as he typed on the laptop keyboard it started to type jjjjjjjjjjjjjjjjjjjjjj, and he was able to back space only to have it happen again. Shortly thereafter, he lost the ability to use the track pad or the keyboard on the laptop. I had him restart the computer and it was stuck on the boot drive and the a long shrill beep, I then closed the laptop and restart only to have same thing happen. After going online I tried every combination I read about and miraculously was able to get the laptop running, the keyboard and trackpad still do not work, I got around this by using the usb port to use wireless keyboard/mouse combination.

Please remember before you post, I am not super savy on the computer, you maybe have to ask me info, but I might need step by step info to provide it.
Thanks for your help!
 

Answer:Acer 5532 frozen keyboard/mouse beeping bios?

At first glance I would suspect a failing keyboard,a jammed key or multiple jammed keys,many PC's including desktops make a beeping sound if keys are held depressed while booting and halt the boot process.

Have you disabled your keyboard and mouse in bios somehow or disabled the halt on keyboard and mouse? We really need to know the steps you've performed to get it working,it will offer valuable clues as to the problem. Also neither will work again until they have been re-enabled.

There are a couple of things I would try out of the box,download and burn Linux mint to a disk,load it up and check the functionality of the mouse and keyboard,you will have to re-enable them in bios,leave halt on keyboard disabled for this test so the computer will load.

http://www.linuxmint.com/download.php

This will rule out any software or driver problems.

If your computer won't load at all with the mouse/keyboard enabled you will have to physically disconnect the keyboard from inside the laptop,download your service manual from ACER and follow the disassembly instructions. Removing keyboard is pretty straight forward usually,just a few screws,usually a couple of hidden tabs near the control keys and then un plug it.

Anyway I'm getting a little ahead of myself.
 

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hello i have a acer aspire e15 512 and my laptops mouse pad is not working and i don't know what to do can anybody please help me

Answer:acer aspire mouse pad not working

Hi and Welcome to TSF!

Did you accidently disable the touch pad? Check the keyboard for a key that does this.

Also, you may want to reinstall the driver.

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Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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My Acer V5-471 keyboard is not working at all, some letters didn't work at all. What should I do?

Answer:My Acer V5-471 keyboard is not working at all, som...

I have the same problem with Aspire V3-571: Various keys have stopped working: Home/PgUp/PgDn/Plus&equals/ Numerical 4/Numerical 9/Up arrow.It must be either hardware (keyboard or ribbon cable from it becoming dirty) or the Keyboard Driver.  Acer say to reset the computer to Factory Settings but surely that will not cure hardware faults and means I will lose all my installed programs (even tho these are cloned to an external drive.Any ideas?

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acer es1-131 keyboard not working.. all buttons are not working..i opened keyboard properties in control panel and underwritten matter was written there in properties..... plzz help me.. This device cannot start. (Code 10) {Device Timeout} The specified I/O operation on %hs was not completed before the time-out period expired.

Answer:acer es1-131 keyboard not working

Have u  clicked on properties and tried to update the driver is one possibility , there are a few solutions to this ...https://support.microsoft.com/en-ca/kb/943104  





E15-E5-521-48 KN- A4 R3 16GB GSKILL 240GB SSD WIN 10 PRO

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Hello,
my keyboard is not working, however the fn key works perfectly and keyboard also functions in BIOS. I tried to reset windows to factory settings and booting to ubuntu, but neither worked. External keyboard works.
Thanks for help.

Answer:Acer E3-111 keyboard not working

Assuming laptop? make and model? what version of windows?
does the touchpad mouse work?
uninstal the keyboard in device manager then reboot and let windows reinstall the driver.

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Hello
Using the above laptop my mouse pad has stopped working.
Now this may have happened when i tried an external wireless mouse by plugging it into a USB Port this works OK but if i remove it and try the mouse pad this has now ceased working.
Can any one help this elderly gentleman (80 and still going strong)
Thank you
jaysto

Answer:Mouse pad on Acer 5290G has stopped working

Welcome to the Forum

Make sure mouse pad is still turned on.
On the older acer to turn on or off.
FN & F7 turns off the touch pad. Not sure if it is still the same.
http://en.kioskea.net/faq/1902-disable-enable-the-touchpad. This May not be applicable to your computer, but I think that it might be.


Go to search type device manager and make sure that the driver is up to date
make sure thare are no yellow warning markers in the device manger


Try using system restore to a point, when it was working
http://www.vistax64.com/tutorials/76905-system-restore-how.html

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ps2-key board, usb-mouse

Answer:my mouse and keyboard are nt working when win

The amount of detail you have provided is amazing!More detail is needed and this link will help you provide that: http://www.computing.net/howtos/sho...

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HPDV4000 xppro i mouse & keyboard sluggish
 

Answer:keyboard & mouse not working

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We have been fighting a virus and it was a loosing battle. The computer did work, however. After moving the computer and hooking it back up, it didn't want to start. We pressed "F8" to start in Safe Mode. It started - but not is Safe Mode. When it did come up, the keyboard and mouse were not responding. We switched the them to be sure they weren't in wrong. They still aren't responding. We put ourlaptop mouse in the USB port and it works.

We need to get this system up and running. Please help
 

Answer:Keyboard & mouse not working

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had; a major malware hijack trying to run on computer...used malwarebytes and it found 21 infections...deleted them from quarantine list....now on reboot i cannot control my mouse and keyboard...I know some people will respond with some answer but keep in mind i cannot move the cursor or go up or down with the key board keys....
any help would be appreciated. thanks..
 

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my mouse & keyboard not working after load the window xp.let me know.jp

Answer:mouse & keyboard not working

"load the window xp"Do you mean install XP?Have you tried the mouse & keyboard on another comp?Are there any errors in Device Manager?It should look like this. No Red or Yellow markings.http://screenshots.leeindy.com/devi...

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I recently did a build and it was actually perfect! everything booted up on the first try and worked great. Untill well about two days ago. i came home from class and turned on the pc and i got nothing... i have a g15 keyboard and a g5 laser mouse. they wont even lite up =\ well i got the error code 7F on my mobo which is waiting for a response in bios... so i dont even know where to begin along the lines of trouble shooting. if i could get some help i would be so happppy.. cause i got 2grand worth of computer parts just collecting dust
 

Answer:Keyboard and mouse not working on PC

if you could post the system specs of the computer it would help
 

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Hello,

I have a HP laptop, with XP professional. My computer skills are about average. Lately, both the mouse (wired) and keyboard intermittently stop working. The USB ports are fine, and the condition of both the mouse and keyboard have been tested and work on other computers. In conjunction with this, suddenly the computer will not shut down, nor restart, whatsoever. I shut it off at the power button, restart it, and it works fine, including the aforementioned hardware. Within 1-2 hours, the mouse and keyboard stop working. As far as I know there are no viruses, and I have a good anti virus program, and monitor this every day. I have followed some directions I saw on some other website, but this problem continues. I think it is related together, the mouse/keyboard and of course, the computer not shutting down, I can provide more info, and I greatly appreciate any help.

Thank you,

Answer:Mouse and keyboard not working

What AV do you have? Did you use malwarebytes to check for malware?

Is your CPU overheating, or using 100% of it at any time? Post up a pic of HWMonitor.

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Hello, I`m new here, so i hope i can find a little help in this one.

I have a brand new computer (Intel I7 940) with a 700W Fortron Epsilon, mainboard Gigabyte X58. Got WIndows XP SP3 and everything works fine. Except for my mouse. I got a wireless setup keyboard and mouse from A4Tech, plugged them in, keyboard is working fine, but mouse not. I thought it was a mouse problem, so i bought a wired USB mouse....same problem - keyboard is working, mouse not. I plugged in almost everything you can imagine in my USB ports (all of them) and hardware such as ext HDD, Flash memory are working perfectly. This computer insist to block only my mouse. Interesting that when i plug in a mouse, windows sais Hadrware installed, everything ok. But not ok, mouse not working.

Please help, i`ve uninstalled USB, reinstalled intel chipset drivers many times, different versions, checked BIOS setup everthinh enabled....Help.

Answer:USB keyboard working, USB mouse not!

I had a similar issue with my Logitech MX3000 keyboard/mouse combo. The receiver has two cables (one for mouse, one of kb) and when they are both plugged in using USB, the mouse won't work. Using a USB to PS2 converter on either cable, and it works fine.

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ok so I've had this wireless keyboard for years and its NEVER given me any trouble
until today
I tried moving the PC into the living room area so I could get internet on it but when I get to the password login the only thing that works is the Mouse and the Keyboard doesn't work at all except the shitty little Stand by button on it and the CONNECT button
I've tried every trouble shoot Logitech has given me and nothin works
help me please?
I mean I NEED to get into my PC and I can't unless I have my keyboard to type in the damned password
so please help me out guys
thanks
-sebastian
 

Answer:S 510 Keyboard not working but Mouse is

Being wireless, interference is the first thing that comes to mind, have you tried moving it back to the other location to check if it works there?

if it does then you have to find what is causing said interference and rectify it
 

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Today my mouse and keyboard on old computer stopped working suddenly.Considering they both use ps/2 connectors i tried using my mouse/keyboard from this computer with USB connectors and they work fine.So what i am wondering is can i somehow fix those connectors?

Answer:Mouse/Keyboard not working

Did you fiddle with the connectors while under power? PS/2 ports are not hot swappable. Look in Device Manager to see if you have any listings for those devices. Should state in the description if they are PS/2 or not. If present in Device Manager, remove them and reboot.

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I am having problems with a PS/2 keyboard and mouse not working. I can get them to work through a USB to PS/2 adapter but it doesn't work until Windows (XP) boots, so I can't get into the BIOS and I can't boot from CD.
It seems the PS/2 ports are fried, but using USB is only OK once Windows is up and running.
If I clear CMOS I can access the BIOS once but after changing to 'boot from CD' and 'save and exit' the keyboard stops working and I can't 'press any key to boot from CD'. Once the Windows screen comes up the mouse/keyboard works again. The motherboard is Abit KV-85 and I want to reinstall Windows after a bad virus attack.
Is there something in BIOS I have missed that will enable this USB mouse/keyboard to work?
 

Answer:Keyboard/mouse not working

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I have a Dell Dimension 3000 that was not used for a year or so. I am trying to use it again. The mouse does not work at all and only the enter key and a few F keys work.

Answer:Keyboard and mouse not working

Hi Catsmith,
Thank you for writing to the Dell Community Forum.
Please reseat the cables for the mouse and keyboard and check the status. If it is still not working, try this keyboard and mouse on another system. Also let us know if you are using a USB or PS/2 keyboard and mouse.

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i have just installed win8.1 and I have the the same problem. i am a using a MS sidewinder keyboard and mouse. (surely this is compatible). any one who can help???

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Same problem here stuck on the lock screen, no choice but to power down and reboot. Dell XPS420 with Logitech wireless mouse and Dell USB keyboard ...

8.1 preview doesn't recognize either device

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My desktop computer is an XP Pro, SP2, getting on the old side but still working well...Was I should say, all of a sudden my mouse stopped working, so I rebooted and the mouse worked but then my keyboard stopped working, tried rebooting again and now both dont work....I cant even get into safe mode without the keyboard, so I'm stuck, has something like this ever happened to anyone else? An indication of a complete crash coming maybe?I'm at a loss of what to do, what can you do with no mouse or keyboard?I have a new Windows Disc, but when I tried to install it awhile back it said there wasnt enough memory to do it.....

Answer:Keyboard, Mouse Not Working

While computer on, disconnect mouse, and keyboard. Turn off your computer. Reconnect mouse, and keyboard, restart computer. Windows will try to find both.See, if it helps.Trying another mouse, and keyboard would help, as well.Are they USB, or PS/2 devices?

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Once I get to my desktop I cannot use my keyboard, touchpad, or a mouse. So my computer is totally useless. I want to try a system restore but can't. I've tried starting in safe mode and it does the same thing. I pushed F12 to enter boot mode and I tested my mouse, keyboard, and system. They all checked out ok. The keyboard and mouse even operated in this mode but once I exited to the desktop they quit. (My CD also said it tested fine but I know this isn't true since it hasn't for sometime and I think I just need to repair the driver for it.)

Please any help or guidance would be greatly appreciated!

Answer:Please help, keyboard and mouse not working

Hi cbspon,See if any of these things will help you further:Go into the BIOS by hitting the Del key during bootup. Click down to PnP/PCI and hit enter. Then check if the "Resources controlled by" is set to Auto. If not, set it to Auto. Then "Esc" back to the previous menu and select "User Password". See if it is set or disabled or requires an entry.Are you using a ps/2 mouse/keyboard or usb? Does the alternative work?If the above doesn't help, you may wish to replace or refresh the CMOS battery. This step can involve losing all your settings, so you may wish to read more about this step before taking it. For laptops this is not as straightforward as for towers and desktops. Please see these two articles: http://murfsgarage.cybertechhelp.com/cmos.htmhttp://www.computerhope.com/issues/ch000976.htmZllio

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I have an Inspiron E1505 laptop. I was trying to reinstall drivers for my CD drive that was not working properly. I believe I accidentally uninstalled keyboard and mouse drivers. I remember deleting 'upper and lower filters' from the registery. Now when I turn on my laptop, the desktop appears but the mouse and keyboard will not work. I tried plugging in an USB mouse, I get a message that says new hardware found but the mouse still doesn't work. If I need to download drivers, how will I get them to work if the I can't access the mouse or keyboard? BTW - I can't locate my XP CD. I can use the keyboard in F2 mode but not in safe mode. Thanks in advance, Jay

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Please help!!!
I have a microinnovations wireless keyboard/mouse. I've had the keyboard installed for several years and the mouse was uninstalled and replaced with something else. All of a sudden the keyboard stopped working. I uninstalled and reinstalled not realizing that the driver for the mouse was also reinstalled. I turned off my computer and now I have no mouse and no keyboard working. Is there any way I can get into my user account to uninstall the keyboard/mouse that don't work and put in another one?
Thanks for your help.
beaches
 

Answer:No keyboard and no mouse working

Get or borrow a non USB keyboard and mouse.
 

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Greetings. I have an msi z170a gaming motherboard that cant use usb mouse or keyboard during boot up of bios, windows recovery or windows cd... I need some help because now i get the windows start screen where it says start windows recovery or start normaly.... I really need some help. This started because i needed to use the windows control panel to boot up with yesterdays settings due to too much messing around with an android emulator called andy. I disabled the norton program, tried to install it, got trough the installation, but when i actovated norton again. The norton program would not activate Sonar protection, after battling with virus scans.i managed go get everything else but the sonar working so i activated the reboot with yesterdays settings alternative... And forgot that i had this issue with usb keyboards and mouse not working on the computer before the logging in part of the os. The tower has only 2 usb 2.0 ports but those wont work either...
I appreciate every inch of help i may get.

Answer:Usb mouse and keyboard not working

Whatever others suggest may i suggest cloning your drive weekly when the computer is working correctly,then a easy drive swap when things go awry.

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Hi! I have a windows 10 desktop. This morning a storm was passing through and it affected my computer when a power outage occured in my house.I turned it back on, and at first the keyboards and mouse lit up for a short while before turning off. My computer states that it need to restart and repair itself, and then dives into its automatic repairing. When my computer restarts, the keyboard and mouse light up again before returning back to its dormant state and never returning. Now my computer is stuck on this screen talking about "Choose you keyboard layout," and I can't do anything because my mouse and keyboard is not working.
 
Please do give me some help. I have work to do and this computer is all I have
 
Thanks!

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I have old PC and new keyboard and mouse, they don't work on my old PC, I want to install MS-DOS 7.10, what should I do?
Thanks.

Answer:MS-DOS Mouse & Keyboard not working

algiuxas said:

I have old PC and new keyboard and mouse, they don't work on my old PC, I want to install MS-DOS 7.10, what should I do?
Thanks.



Which computer is that ? Some really old ones required AT, not ATX KBs.

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Hi - I have messed up the keyboard and mouse drivers on my Windows 10 installation, so now when I boot up I have no input possibilities. What are my options?
I don't have a "recovery" disk - but I do have a Windows 10 install USB.
I don't have any restore points.
I have tried restarting many times - with and without the keyboard and mouse attached.
How can I "reset" the input drivers?
Thanks.

Answer:keyboard / mouse not working

I found a way to solve this issue, by disconnecting my keyboard and mouse, and connecting a different keyboard and mouse. This seems to have caused Windows to try to find the correct the drivers, and overwrite the incorrect ones I had installed. (Simply moving my old keyboard and mouse to different USB ports did not help).

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I've recently set up my computer with windows 7, and all of a sudden after performing restart the mouse and keyboard fail to work after reaching the login screen. Basically the lights are on but nobody is home. Both the mouse and keyboard function fine in the BIOS and when selecting if I wish to boot up in safe mode etc. But once a password is required then kaput, I've tried the devices in other USB ports too with no success.

Worth mentioning at this stage I'm not gifted with computers so if a simplified answer could be given in answer to this I would be most grateful. Thanks in advance to anyone who replies to this post.
 

Answer:Mouse and Keyboard not working.

Sometimes the bios contains on and off USB for mouse and keyboard individually as well as(or) a legacy USB setting required for some devices. I have also seen when one device goes bad the other fails as well, but that was with a PS/2 keyboard and mouse.
 

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Ideacentre Tower - couldn't find an Ideacenter Forum. Windows 10 OS upgrade from Windows 7 over 3 months ago.  System has been working great.  3 days ago Keyboard and Mouse were working correctly.  2 days ago Keyboard and Mouse will not work at all.  System boots up to login screen, but I'm unable to move forward with no keyboard/mouse input. Have already tried a new Lenovo Keyboard and Mouse - no change.  Because the Keyboard and Mouse are not recognized AT ANY TIME during the boot process, I cannot enter the BIOS. I have pulled the hard drive from this computer and can connect it to a 2nd computer.  2nd computer boots up with keyboard and mouse functionality.  Can operate normally on 2nd computer.   Have run "sfc /scannow" and "chkdsk /r" - no errors with either utility.  Knee jerk reaction is that USB ports on 1st computer have gone bad.  1st computer has 8 USB ports and I've tried them all - none provide functionality. Please advise.

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Okay you have probably read similar posts (well I was reading some before to get some ideas on my problem)


pretty much my usb mouse doesn't get any power(so no red laser light)
I've tried another USB mouse (in both ports ofcourse) and they didn't work.
I put a flash drive in it and it did respond.

soo I can't get my screen seems to work fine (though it stays on standby so I just see a black screen)

my Keyboard seems to get a little bit of power it works fine when you just turn it on, then after a little while you can't turn capslock on, numlock on/off

etc...

also at first when my comp/monitor is turned on I can turn my monitor on and off but then again after a while it won't let me turn it off again.




I've opened my comp up taken everything out then back in again but I have the same problem.

this all happened after my dad went to take the comp out of my room.

Anyone have any ideas on what the problem could possibly be?
 

Answer:Keyboard/mouse not working

Is the voltage selection switch in 110 or 220?

Have you/can you test the mouse & keyboard on another comp?

Can you boot into bios screen and see it?
 

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i updated my mouse & keyboard drivers and then restarted my computer. now none of them works.
They work in BIOS but they don't work in safe mode or windows. so it is impossible for me to roll back my drivers.
I checked and usb ports & mouse and keyboard were enabled in BIOS.
I reset my BIOS by removing the battery & stuff. but it didn't solve my problem.
I unplogged my computer and then plugged it again. didn't solve my problem.
I tried restoring and repairing. (by F8) but it didn't work.
I tried using different keyboard and mouses. but they don't work either.
I tried using PS/2 but it doesn't work either.
PS: when i try to boot, sth comes up as deamon tools update. which is normal & has always been there. but do u think it may be related?!

my keyboard: Razer Blackwidow Ultimate 2013

My mouse: Razer naga Moltencore mouse

my motherboard: AsRock

Answer:Mouse & Keyboard not working

Did you try "system restore" from advanced boot options? Or is F8 not working? What happens if you go back in time, so driver is rollbacked. Mouse and keyboard work in recovery environment?

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I have the same thing as Tinyman...no keyboard or mouse by attempting to add safe mode with networking. What is UEFI?
Where do I find this USB viewable option as I am connected by USB?

I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.

Keyboard and mouse are the ones that came with the Dell XPS 7100 system.

I'll try different USB ports and report back...didn't make a difference.
What am I missing? (except for my mouse and keyboard...lol)

Answer:Keyboard and mouse not working

Hello Rich,

The tutorial below can help show you how to boot to your UEFI firmware settings to check to see if you have the mouse and keyboard enabled at boot.

UEFI Firmware Settings - Boot to from inside Windows 8

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I have dual boot for XP x64 and W10. I tried installing chipset drivers for MSI P35 Platinum and the USB ports stopped working. I tried PS2/USB adapter but not sure if it has ever worked.
 
I also tried safe mode, debug mode and other possible start up options. Everything works in BIOS and also when I boot W10, but in XP keyboard and mouse are not responding. What options do I have?
I tried searching for PS2 mouse, but could find any in two local stores. Just 20 different USB or wireless mices.
 
Now I am thinking about ordering PS2 mouse, but if the PS2 ports are not working either, what to do? 

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hey whats up my computer is actting up, i just got my new video card (geforce 6800 LE) and im dieing to use it i when i start my computer some times it will say like put in a book disk so i restart and then i get to my desktop and my keyboard and mouse doent work i think i have to redownload my windows XP, but i dont have the boot disk becuase my computer was custum built. i do however have my laptop recovery disk would that work?

Answer:keyboard and mouse not working

Did it start doing this AFTER the video card was installed? Are you sure the video card is compatible with your computer?

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My keyboard and mouse suddenly stopped working although I am able to ctrl-alt-del but the arrow keys or mouse will not work. I have not loaded any new applications or devices nor have I made any changes. I am able to uilize both keypad and mouse while running in safe mode. Not sure what is going on. The laptop info is below:

Asus: model K50IJ
Windows 7 Home Premium Service pack 1
Pentium Dual core CPU 2.20 GHZ
RAM: 3.0G
64 bit operating system

Not sure what else you may need but any help would be appreciated!

Thanks,

Santo
 

Answer:Keyboard and mouse not working.

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my usb mouse work after i plug it in and when it said it is ready it doesnt work..i already used some of the procedure in the internet but still nothing happen..can anyone have any idea about this?i cannot system restore my cpu because of the important files..all i need is for the mouse to work and its already 3 days past and im already delayed for my deadline.. thanks
 

Answer:USB mouse not working but keyboard does

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I have a lenovo 4446-35U laptop.  Last week my mouse stop working followed by my keyboard.  It seemed random as I hadn't added new software or made any changes to the laptop.  The keyboard stop working to.  I've tried a lot of stuff to fix it, checking all the cables, reloading drivers, updating bios, relaoding the OS, trying system recovery nothing seems to work.  Now if the computer boots with the mouse on, both the mouse and keyboard don't work.  If the computer boots with the mouse (touchpad) off then the keyboard will work. Any suggestios?

Answer:Keyboard and Mouse not working

Not sure, but may be a hardware problem with touchpad. (mouse)

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daughters keyboard & mouse not respondig windows xp starts ok but unable to do anything have triedchanging keyboard & mouse no good "help"

Answer:keyboard&mouse not working

model of mouse or keyboard and what is the connection format, i.e. usb or ps2?

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Suddenly this morning, the mouse and keyboard of my pc were not working even though they were fine when I swiched off my pc yesterday. I tried USB mouse and keyboard and they are working fine. Also I tried my ps/2 mouse and keyboard on another pc and they are also working fine.
My OS is windows XP and my motherboard is intel with a pentium 4 processor
 

Answer:ps/2 mouse and keyboard not working

Its probably a hardware problem with the motherboard.

If it works fine with a usb mouse and ps2 keyboard, why not just keep using that combination?
 

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My keyboard and mouse stopped working. At first I thought it was a virus but after scanning with a bootable flash drive, that was not the case. I repaired the OS while saving all my files. Use the Windows XP disk, do not choose the repair option here, choose the install, it will see that you already have a version of XP installed, then choose repair. You should back up your files just in case before you start if at all possible. When it is through, you will have to install all the patches again, SP3 then the rest...

Answer:Keyboard and Mouse not working...

I am not sure what the purpose of this post is. That said, if you had no access to either a keyboard or mouse, how did you do anything?

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hi ok i have a dell optiplex gx280 that i am trying to fix the problem is the mouse and keyboard do not work.This dell pc only had usb ports and i believe the usb drivers are corrupt or that it has a nasty virus anyway the keyboard and mouse do not work at any point even at start up.

1,i can not go into the bios setup
2,i can not go into safe mode
3,i bought a pci ps/2 card but the ps/2 mouse and keyboard do not work.
4, i have removed the cmos battery but still nothing.
5, i can not start a windows repair disk as it does not boot from this and i can not change it due to no keyboard .
6, i created a windows xp recovery floppy but after the first floppy disk asks for disk 2 and then to press enter .... keyboard doesnt work so stops there.
7,i have tried every usb port and nothing. the usb keyboard and mouse does work tried on another pc.
8, i have also tried another hardrive but it doesn't pick it up says the hardrive is missing??

I think that is all what i have done and tried and before someone says i cant log in either as the mouse or keyboard does not work! so many people will miss this.

if anyone does no how to fix this problem please contact me message me etc i havent a clue what to try now. please dont send stupid answers thanks
 

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I'm pretty sure I caught a virus on my PC. My cursor got stuck in the address bar, and Ctl+Alt+Del wouldn't work, so I shut off the computer, and after it rebooted, everything seemed to work fine. I opened up firefox, and as soon as it opened, the cursor got stuck again, this time in the middle of the page.

Now every time I reboot, the cursor is stuck in the same place. Everything loads fine, and I even see the usual "Internet Connection is now connected". However, the keyboard won't work, and the mouse won't work. They're both wireless (Logitech) and show that they're connected. F1 on the keyboard lights up the battery light, so it's obviously connected. I think it's a virus, and I don't know how to proceed. I can't reboot in safe mode, since the keyboard doesn't work, and I can't go to the Start menu either. Any suggestion on how to proceed, so I can get rid of this virus. Thanks!
 

Answer:Keyboard & Mouse Are Not Working

There isn't much we can do to help you with any malware issues until you get the keyboard and mouse working. You can try creating and running one or more of these disc's:


Avira Rescue CD - also see Tutorial for Avira Rescue CD
AVG Rescue CD
BitDefender Rescue USB
F-Secure Rescue CD
Kaspersky Rescue Disk
SystemRescueCD
Trinity Rescue CD
UBCD4Win
Secure2k BootCD - Malware/Rootkit Removal
Ubuntu LiveCD
Also see: Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer


But you may need to post in the hardware forum for assistance with the mouse and keyboard issues.
 

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Please help! I changed my keyboard from the generic ps2 to orteck (which is my brand of keyboard) I prompted windows to go out and check for an updated driver. It was not digitally signitured. I said go for it and when I rebooted I have keybord in dos but not in gui mode. I also lost my ps2 mouse. I am running window 2k and tried last known configuration. I have tried using a serial mouse, I have tried using a serial connection to the keyboard, I have tried using a usb mouse but cannot configure it in windows. Please does anyone know what to do. I have tried connecting to a hub but cannot get into the pc with my laptop because nothing is configured. Will Windows repair work? Is there a way to put different drivers into Dos?
I am out of my mind!!

P.S. I also do not have an erd.
 

Answer:keyboard and mouse not working with w2k

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I having a problem where my USB keyboard and mouse are not working on my PC throughout the BIOS startup or when the Windows Vista login page appears. I'm not sure why this is happening as I don't think I've installed any new software recently which could hae possibly caused a conflict. I've tested both devices on another PC and they both work fine. The USB ports seem to be functioning in some sense as they are able to power and charge my iPod and also the red glow of the optical laser on my USB mouse still appears - yet it is not able to move the cursor.Please note that I do not have PS2 ports on this computer and therefore cannot use PS2 keyboards/mice. Also I cannot see how I can get in to Safe Mode (or use the Vista Restore CD) as I am unable to use the keyboard/mouse!!Any help would be greatly appreciated.

Answer:USB Keyboard & Mouse Not Working

USB will not work untill Operating System has loaded

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Hi;
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Thanks
friendly regards

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Hi, my keyboard and mouse are not working on my computer. I have a Dell computer with USB Dell keyboard and mouse... Our computer stopped working so our IT guy fixed it, but when I turned on the computer it said it recognized a new device, but I couldn't run it through the wizard because the keyboard and mouse don't work! The IT guy cleared our computer, so I guess it would be like having a new computer. I know the keyboard and mouse work, I have changed them out with working ones. And the mouse lights up but the keyboard doesn't... I have tried all of the USB ports, front and back... Please help! I don't know what else to do!

P.S. If you were wondering how I was typing this I'm doing it on my iPod
 

Answer:Keyboard and mouse not working

Check out this support page from Dell "Mouse, Keyboard or Touchpad Not Working Correctly"
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=277550
 

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I downloaded new drivers via Drivermax for the mouse and both it and the keyboard stopped working. I have entered safe mode and clicked on restore to an earlier time, I have removed the mouse and keyboard plugs and restarted to see if the machine could find the drivers. I have tried a different mouse in a different port. I have put the Windows XP CD in in hopes that it would reload all the drivers and then took it out before it went into Windows. I have no mouse (cursor) to work with.
 

Answer:keyboard and mouse not working

Hello,

Is this a USB mouse and keyboard?

Are there any yellow exclamation marks in Device Manager?

What is the make and model of your computer?

In DriverMax there is an "Installed Drivers Report". Can you find out what driver was installed?
 

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Hi - I have messed up the keyboard and mouse drivers on my Windows 10 installation, so now when I boot up I have no input possibilities. What are my options?
I don't have a "recovery" disk - but I do have a Windows 10 install USB.
I don't have any restore points.
I have tried restarting many times - with and without the keyboard and mouse attached.
How can I "reset" the input drivers?
Thanks.

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HEY PEOPLE SO I WAS TRYING TO FIX MY DVD DRIVE PROBLEM WHICH WAS IF I PUT A DVD IN IT WOULD PICK IT UP.SO AFTER LOOKING AT DIFFERNT FORUMS.SOME1 SAID TO DELETE UPPER AND LOWER FILTERS CAN REMEMBER EXACTLY WHERE IT WAS.SO AFTER THT MY PC CRASHED I RESTARTED IT AND MY MOUSE AND KEYBOARD DONT WORK.I KNOW ITS NOT A USB PORT FAULT CAUSE IT READS`MY IPOD.THE KEYBOARD WORKS IN BIOS SETUP.I HAVE TRIED RESETING BIOS MANUALLY IT HASNT WORK.COULD ANY1 HELP.WOULD BE ETERNALLY GRATEFULL A NEED MY PC GOD DAM IT!!
 

Answer:Keyboard and mouse not working help!!!!

We often forget that a system restore or a last known configuration just might fix the
problem.

How to start your computer by using the Last Known Good Configuration feature
To start your computer by using the Last Known Good Configuration feature, follow these steps:
Start your computer.
When you see the "Please select the operating system to start" message, press the F8 key.
When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.
 

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hi

wonder if somebody could help me?

i have an acer 5315 which has been reverted back to windows xp pro
the problem is like a fool i was trying to delete a registry entry as my cd/dvd drive was playing up but i now have found out i have actually deleted the mouse and keyboard reg keys and when i start computer mouse is ok once windows actually starts up the keyboard ad mouse will not work tries using a usb mouse with no luck.
the last resort i tried to reinstall windows but once i insert disc i get an error invalid ini.file boot ini from c:/windows then the computer resumes to windows desktop and with same problems.

i can not use either keyboard or mouse and can not boot from installation cd i think from this i am in the brown stuff but i am hoping somebody else will have a solution to this i am not worried about anything thats on thr hard drive is there any other way to fix this

thanks in advance
 

Answer:keyboard & mouse not working!!!

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HELP! My computer is not recognizing my mouse or keyboard. I have read lot of forums that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

Answer:Keyboard and Mouse not working

Ok, so the obvious question is are you plugging in the front or back of your PC?
Have you tried both (as the back usb are directly off your motherboard where as the front are attached to your case)?
Ooooh, only just realised you didnt state if they ARE usb or ps2 connections, this makes a BIG difference?!?

5ndr5
 

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