Computer Support Forum

[SOLVED] Windows 7 NIC shuts off randomly

Question: [SOLVED] Windows 7 NIC shuts off randomly

So I'm sitting in the Windows 7 RC x64 and out of no where, my computer reads no network access and stops every type of network-based thing I was doing. The only way to get network access back is to go into Device Manager and find the device and Disable/Enable it.

I'm using on board ethernet on my "EVGA 780i" and using nVidia's latest drivers.


Relevance 100%
Preferred Solution: [SOLVED] Windows 7 NIC shuts off randomly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: [SOLVED] Windows 7 NIC shuts off randomly

I've had so many problems with my 790i Ultra... Most likely related.

My problems happened in Vista, so it's not just a Windows 7 problem. I forget how I got around it, to be completely honest. I believe I uninstalled and reinstalled the drivers.

19 more replies
Relevance 69.7%

Hi All

I need your help. I am running windows XP SP2 on lenovo thinkpad T60p with 2GB RAM and core duo processor. My windows shuts down randomly.. I need help for this.

I am attaching the log by hijackthis.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:10, on 29/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\IBM\Mobility Client\artdhcp.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program F... Read more

Answer:Solved: windows XP shuts down randomly...

16 more replies
Relevance 68.88%

My Mom's computer started Randomly shutting down about 2 weeks ago, for no apparent reason. Due to the fact that I was not present at the time, I am going from her notes and Windows' "Reliability and Performance Monitor." Because of this, some spacings, format, capitalization, ect. may be off. I have done some looking on the web and found multiple things that appeared similar, but none that could help me solve this problem. Hence, I am turning to all of you!

System Specs:
Model - Dell Vostro 200
OS - Windows Vista Home Basic 32-bit Service Pack 2
CPU - Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz
RAM - 2.0 GB DDR2
She recorded the 'Launch Startup Repair's for two of the incidents. After the computer shut off (which happened while she was out of the room, so it may or may not have been in 'sleep' mode) she turned the computer later and Windows started "Launch Startup Repair" the following is what came up. Note, everything beginning with "\\" is a note that I added to explain some details.


\\ The “````” are just there to get the approximate format that the text was in.
\\ The “-->” is for when she clicked/navigated down one level.

Diagnostic + repair details
````````--> restore
````````````````--> attempting repairs
`````````````````... Read more

Answer:Solved: Windows Vista Randomly Shuts Down

11 more replies
Relevance 67.65%

The first time this happened the system was idling and I just happened to be close enough to hear it go silent suddenly. I turned it back on and it booted the BIOS, but while it was loading Windows 7, the system rebooted itself and repeated the process. It could boot in safe mode, but whenever I attempted to do certain actions, it would reboot. My first assumption was hard drive failure, so I put the drive in another working PC to test (i did not try booting off of it). To my surprise, the HDD had seemingly no errors, with all the data still intact. After I backed up important data, I reformatted the HDD and put it back into my PC. I installed a fresh copy of Win 7 Pro 64x, and everything went back to normal for about 2 weeks. When my computer randomly shut off this time I was in the middle of a game of BF3. Turned the system back on and the same problem started to happen again.

My only guesses to what might be causing this are the HDD overheating or a flawed motherboard. Possibly a bad PSU, considering it's just barely enough wattage for my graphics card. I haven't upgraded the PC in a while, so it's not like I recently changed anything. I've had the PC for about 3 years.

Specs: The computer
I've added a GTX 550 TI, upgraded the RAM to 12GB, and upgraded the PSU to some off brand 400W(I think).

Answer:Solved: PC shuts down randomly, reboots at windows loading screen afterwards

7 more replies
Relevance 61.09%


My old custom built PC is having trouble, whenever I turn it on, it randomly turns off between 1 minute and 10 minutes. The computer is running Windows 7. The weird part is that the PC shuts down but the power light is still on but the loading light is completely off.

I tried removing my floppy drive to see if it helps but it didn't.

Any help will be appreciated


Answer:[SOLVED] PC shuts down randomly


Please post the specs of the PC.

Motherboard-CPU-Memory-Graphics card-Power Supply brand/wattage

Has the inside of the PC been cleaned lately?

Boot into the BIOS and post the temps and voltage readings.

19 more replies
Relevance 61.09%

Hey guys, i'm new to the forum and i tried doing a search already for my issue but came up empty. I'm running Windows XP Home Edition SP2 on my HP desktop and recently while installing a group of "Recommended Auto Updates" from MS my computer just shut itself down like i pulled the plug. I tried to turn it back on and all i got was a fan for about 15 seconds and then nothing. So i tried this a few times everytime same thing. So i tried letting it sit thinking it had overheated (i never shut my system down). About 10 mins later i re-booted it and it started and got to the point right before you see your desktop and it shut down. So at this point i'm pissed thinking the auto update installed something conflicting with my system. So i leave it off and go to bed for the night. Next morning i boot it up and it boots to the same point. So now i know it's not over-heating, so i try booting in SafeMode, same issue, shuts down the second i see my desktop. SO at this point i feel my only solution is to wipe the drive out (of course without backing anything up since i can't get into my OS). I grab my recovery disk, start the format and it shuts down during that!! Finally after about 10 tries, getting to different points each time, i get it to complete a re-format.
I'm now running off a clean slate, i start re-installing my programs, to find that at EVERY program i re-install, my system shuts down. The only programs that DON'T kill my system are programs that inst... Read more

Answer:[SOLVED] XP Randomly Shuts Down

Look the capacitors (black looking can things)on the motherboard over very carefully.

Do the tops look bulged or leaking a brown supstance?

19 more replies
Relevance 60.68%

I have a Toshiba Satellite A205-35864. I can turn it on, then after 30 min it will shut down, then If I try to turn it on again it will shut down after 5 min. It isn't high temperatures, or low battery life, (I am thinking PSU).

Answer:Solved: Laptop randomly shuts down

8 more replies
Relevance 60.68%


I'm recently haveing this happen to me more often; my monitor would shut down and the yellow "no signal" box shows up. I would move the mouse and tap on the space bar hoping its in hibernate, check the cable connections, but ultimately I would have to shut it down by pressing and holding the power button. I have noticed that my windows media player is on the last couple times it did this (it has happened atleast 5 times). Please heeeelp!
Thank you in advance.


Answer:Solved: Monitor shuts off randomly...

What version of WMP do you have? Have you tried actually disconnecting then reconnecting the monitor cable?


3 more replies
Relevance 60.68%

Hi all, i've been having a quite major problem with my computer recently, it shuts down randomly as I turn it on.

Now, it is a custom PC, so I can't call any tech-support hotline, its built with loads of different parts from different companies.

I turn on my computer, it starts to load up, I get to about the Windows XP login screen and it just shuts down. No blue screen of death, just a shutdown. So I figure it should be to do with the CPU temperature right? I've been cautioned about this problem before.

I turn on my computer again, this time clicking 'delete' which will take me to my PC Health status screen after a few clicks. I monitor the temperature until random shutdown: a constant 82?C, shutdown temp is 90?C.

I've no idea where to go from here, I'll post specifics if need be, I can't even get to desktop with this.

Sorry if this sounds newbie-ish, kinda desperate to get this working again.

Thanks in advance!

Answer:Solved: Computer just shuts down randomly

16 more replies
Relevance 60.68%

Hi there, I need some advice to prevent my PC from shutting down. I built it with brand new parts around three years ago.

Over the past few months it has developed this problem. Here is what is happening: When the weather is cold (usually in the morning) the computer will shut down completely (like a power cut). This usually happens during startup or soon after. It may happen between 2-6 times, depending on how cold it is. It does not seem to happen at all during summer time.

I am not sure if it is related but the power button is faulty. I have to press it a few times before it starts up, this process is also more difficult when the computer is cold.

The most recent change that I have made to the hardware is to add a new CPU cooling fan. I did this a few months ago because the factory one (Intel) was getting a little noisy. The new one (Thermaltake) has a heat sensor on it, which adjusts the fan speed.

I suspect that it is either the Power Button, Power Supply or contact points for either of these. Please let me know if you have any further advice.

Thanks, I look forward to hearing from someone soon. I am nervous about taking it to a repair shop ($$$).

Answer:Solved: PC shuts down randomly (only when cold).

16 more replies
Relevance 60.68%

Hi there,

My Computer has been randomly shutting down for a few days. It is not the fan (cleaned), and i am pretty sure it is not due to overheating. I have norton 360 v5.0, however every time i run a scan towards the end of the scan the pc will just randomly turn off. I have tried Various anti/malware/spyware prgrams including Malwarebytes and Spybot Search and Destroy, however the problem is still there.

Any help would be appreciated.

Answer:Solved: Computer randomly shuts down

have you tried hijackthis log?
post the results here.

2 more replies
Relevance 60.68%

Hi. For the past month or so, my laptop has been randomly shutting down with no warning whatsoever. It doesn't even restart, it just completely turns off. I can be doing anything and it will happen.

At first I thought it was overheating but then I installed SpeedFan and it's still doing it (and I can tell from feeling under the computer that it's no longer overheating).

I've run virus scan after virus scan (Malwarebyetes and Microsoft Security Essentials) but it's not finding anything wrong with my computer.

How can I fix this?


Answer:Solved: Computer Randomly Shuts Down

9 more replies
Relevance 60.68%

Hello I'm quite new to this forum and it looks promising. ( Let it be known I'm 16 and not very computer literate)

I'm here to post an inquiry about my laptop randomly shutting off mostly when I'm playing games. I have come to my own conclusion that it shuts down due to it overheating. As the back of the laptop sometimes feels and ranges from hot to extremely hot. (Not hot as a frying pan). So when it turns off, I take a normal stand-up fan, and let it blow against the back off my laptop. ( Sometimes when it shuts off I can't turn it on for a few minutes, sometimes I can restart it straight away)
I do own a cooling fan, but it may not work as well as it used to due some spokes being broken, but it still blows a relatively good amount of air. The games I currently play are, Chivalry Medieval Warfare, Garry's Mod and League Of Legends.

My laptop is two years old, with the specs here:

I encountered these random shutdowns earlier this year, however it's becoming more frequent and more annoying. I've researched around google/forums and people seem to have based others' problems due to dust being built up within my laptop.And a long with my findings I've found videos showing how to clean dust out of your laptop via Homemade Procedures.
I've also figured out a nice programme to find out the temperatures of the components. CPUID HWMonitor.
... Read more

Answer:Solved: Laptop Randomly Shuts Off

When you play games on your laptop, where do you put the laptop at? (Desk, bed, your lap etc.).
You may need to clean the fan vents from your laptop if not done for quite some time or never.
Buy yourself a cooling fan pad:

2 more replies
Relevance 60.68%

I have a Toshiba Satellite L645d-S4036 laptop. I'm running Windows 7 Home Premium 64-bit Service Pack 1. Whenever I attempt to boot my laptop in normal mode it shuts down within 30 seconds of logging on. There's no bsod, no crashing, the laptop just completely shuts off. However, I can run my laptop in safe mode for any length of time; my laptop only shuts off when I attempt to boot it in normal mode (this leads me to believe that the problem is not a heat related issue). I've also run Kaspersky TDSS Killer, Super Anti-Spyware, Malwarbytes Anti-Malware, and Microsoft Security Essentials, and nothing was found, which leads me to believe it's not a virus-related issue. Also, because my computer runs in safe mode but not normal mode, this leads me to believe that the problem is in some way software related but I'm not sure.

Any help would be greatly appreciated.

Answer:[SOLVED] Laptop Randomly Shuts Down


I'm far from being an expert, I just want to help out. This is what I do whenever I get this issue.

1.Try to remember any changes made to your laptop before the issue came up.

Because if you can boot into safe mode but not normally then it could be a previously installed program or a corrupted/missing important system file. Not sure if drivers could be related to this. Any expert out there please shed some light here.

2. Have you tried the "Last known good configuration" option?

3. If system restore is enabled then Restore to a previous state. If you can't then you can try the next step that I do.

4. In the search box type in "msconfig" and hit enter. Go to the services tab. Check the "hide all the microsoft services". You will then see a list of services. You can uncheck then apply. Try to boot normally. If that doesn't work go to msconfig again but this time, you need to click on the start up tab. Unchek the start up items and see if that fixes it.

Note: It is important to uncheck the "Hide all Microsoft services" so that you will not be able to uncheck the important services that your laptop needs in order to function properly.

5. This last step usually fixes my computer issues whenever I encounter something like this, but I'm not sure if this will be the case for you. Anyway, if you have your windows 7 installer disc, you can boot into it and then choose the repair option there to repair your windows.

Note: You have to ... Read more

5 more replies
Relevance 60.68%

I've been having some trouble with my desktop randomly shutting itself off (does not turn itself back on), and it only started to occur after an attempt of overclocking the GTX 560 in the computer. I've suspected it may be the power supply or the video card causing these random reboots but I don't know what's causing it for sure.

Event Log shows "Critical" Kernel Power errors when the computer shuts down, so I'm assuming it is faulty hardware.

Could I get some assistance in figuring out what is causing the shutdowns?

Answer:[SOLVED] Computer Shuts Down Randomly

Hi please post your computer specs
makes and models of the
Power Supply
have you reset the bios and removed the overclock

19 more replies
Relevance 60.68%

On my HP G7000 laptop, I was playing Counter Strike 1.6 yesterday and it just randomly shut down. It didn't shut down normally, through the logging off screen etc., the screen just faded to black and it powered off. For that I can't even play 1.6 without my fps dropping extremely over a few seconds now. I hit the power button and it booted up as usual but as soon it just faded to black and powered off. It was was pretty hot so I assumed it was just the processor overheating.

But this was all completely random, it occurred out of nowhere. There have been 0 hardware changes, I always keep the vent for the fan clear, it hasn't been running for prolonged periods. I have no idea what's happening. I've scanned for malware/spyware/viruses etc. with Nod32 and Malwarebytes and nothing came up. The only recent change to my laptop at all would be a Windows update.

I don't really know whether it's hardware or software based so any help would be much obliged.

Answer:Solved: Vista randomly shuts down

I ran the windows diagnostic memory tool and apparently there's a hardware issue rather than it being a problem with Vista itself. I guess something just fried

1 more replies
Relevance 60.68%

When I watch a video on a website (e.g. YouTube) , after a while, my computer just shuts down, without any warning or anything.
In Event Viewer I've found an error that has the next properties:

Source: Service Control Manager
Event ID: 7024
Description: The Symantec Network Proxy service terminated with service-specific error 4294967295 (OxFFFFFFFF).

What do you think I should do, because I think that error is the problem? Thanks.

PS: I don't know much about computers, I'm a beginner, so, please, explain so I can understand. Thanks a lot.

Answer:[SOLVED] My computer shuts down randomly. What should I do?

This could be any number of things, really. In IT a lot of the time it's trial and error.
Have you made any changes to the system latley?
what browser are you using, Firefox? if so, try another browser.

4 more replies
Relevance 59.86%

My laptop sometimes shuts off while doing stuff. I've had it for almost a year and it just started doing this the other day. Also, when I restart my computer it will hang before the Vista loading screen comes up, showing a black screen with a blinking underscore in the top left corner. It's pretty annoying and I would appreciate any help.

More replies
Relevance 59.86%

Model HPE-400f
AMD phenom II 945
8 gig ddr3
1TB SATA Hardrive 7200 rpm
Geforce 9800gtx+
Corsair 650 watt power supply

After the event I checked the system event logs and found this message:
"the driver detected a controller error on \Device\Harddisk1\DR1"

The machine also emitted a single continuous (unwavering) beep after the random shutdown on one occaision.
I checked all cables and ran a hardware diagnostics from the bios prompt screen. Everything passed.

What could the problem be?

Answer:Solved: HP computer running win 7 shuts down randomly

10 more replies
Relevance 59.04%

Well, this happened to me awhile back. it stopped. Now its happening again, this time its worse.

Well, While I'm using my computer, whether it be browsing online, burning a disc, playing a game, or even while i'm gone at work.
My computer will turn off randomly.
After it turns off, it does not turn back on.
Its not my house, cause nothing else turns off including another computer on the same circuit breaker.

Sometimes I can get it to come on by pressing the power button a few times /and/or flipping the power suplpy with a few times.

But this last time it has been off for over an hour, and still hasn't come back.

The only thing I did before this started was open up my computer.
I unplugged it, and plugged in a hard drive in place of cdrom for a few hours.
It did not turn off during this time.
Afterwards I plugged the cdrom back in, and that was the end of it.
About 2 days later my computer started doing this.

I do have a working ground.

Sometimes I can get it to turn on for less than a second, but it will turn off again.
Its even been on for a whole minute and thne turned off. As I said, completely random

The only extra information I have is, a usb hub plugged into my computer flickers when I plug my computer back in. (turns on and turns off once)

If I immediately unplug and plug it back in it doesnt do this. Seems to happen only If I leave the computer plugged in with the power supply switch set to off for a couple mins, and then set it to on

I'm... Read more

Answer:Solved: computer Randomly shuts down, and does not start back up

11 more replies
Relevance 59.04%

Hey everyone! I'm typing this on my laptop as my desktop keeps randomly shutting down after about 10-30 minutes of being powered up. It just shuts down all of a sudden and seems to attempt a restart but it never really "catches" and the monitor doesn't show any computer activity but the tower appears to be on. If I turn it off in this state and IMMEDIATELY try to turn it on again it usually won't catch as well. However if I wait about 10 seconds it seems to reboot perfectly besides the safe-mode prompt.

I installed a Geforce 8400GS video card approximately a month and a half ago in addition to my current Intel X4500 video card which is integrated into the laptop. I've never removed the Intel drivers but removed the Geforce driver as well as the video card and rebooted with my integrated video card and it still shut down so it may not be related to the video card.

Furthermore, the metal grate between the CPU and fan was extremely dirty and I cleaned it thoroughly but the problem still persists. I've tried different power strips, running in safe mode with networking, turning off the power saving options in BIOS with no luck. Also I checked my CPU temp at various times and it seems to range 95-115 F.

Thank you so much for your time i'm far from a professional with computers and the solutions I took to try to resolve the issue were based off of lots of forum reading and web surfing so my fixes could be totally bogus. I hope I provided e... Read more

Answer:Solved: Computer randomly shuts down and fails to restart.

16 more replies
Relevance 58.63%

i clicked "run" on a pop up without checking it out first, because, yes, i'm retarded. but i did, and about 3 seconds later the computer completely shut off and powered down. when i turned it on again, 1 or 2 minutes after booting up, it shut off again. this happened several times. now it won't even turn on at all. i've tried unplugging everything and waiting a while, but it still won't turn on. would a virus make this happen? or do i need a new power supply, or what?

Answer:Solved: computer randomly shuts off - virus? or power supply?

10 more replies
Relevance 57.81%

So I've got the Windows 7 Beta installed on my Pentium 4 and every so often it just randomly shuts down. Now I've heard about the 7 beta doing this, but as I understand it's not supposed to start doing this until March 2010. What's going on?

Answer:Windows randomly shuts down

No sorry. The beta started shutting down on July 1 (or August). The RC will last until March.


9 more replies
Relevance 57.81%

Not sure why its doing this. Just installed a clean version of windows 7 from vista. Left it on all night last night cause was dling something to wake up with my computer off. Then later today had it on, has been working fine and then went out to eat and it was off again. Does it shut off after being idle ? is that a new feature or is something wrong?t hanks

Answer:Windows 7 shuts down randomly?

Have you checked your power settings?

9 more replies
Relevance 57.81%

I have an HP 6310 with Windows 7 Home edition (64 bit) that will randomly shut down (gracefully, like I told it to. No blue screen, no error, applications begin closing then the screen says ' windows is shutting down '. It does not restart by itself. It will go hours without doing it or it may do it the moment I start it back up. I have checked the CPU temps and they are fine. Did a Memtest and it passed fine. It really seems software related. Ever heard of a virus causing this? I have both Norton and 'Superantispyware' running.

Answer:Windows 7 Randomly Shuts down

Hello,And welcome to, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can. If you have performed any of the scans below post the logs for those scans, and then perform the ones you have not done.Please download and run Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screensho... Read more

3 more replies
Relevance 57.81%


For the past, I'd say about a month (maybe a bit more), my computer has been shutting down on me with no warning at all. It's like someone cut off the entire power supply to it, and sometimes while I'm trying to reboot it, it shuts down as well. It happens no matter what program(s) I'm using, and the time it takes to shut down varies with no pattern at all. I have AdAware, Spybot Search and Destroy, and Norton AntiVirus installed on my computer. All of these have been coming up with no viruses or spyware that it can find on my computer, so I'm pretty sure the problem is not that. I'm thinking it may be the RAM or the power supply. I hadn't installed anything new to the computer for months before the problem started occuring, so I highly doubt it has to do with any new software introduced to the computer that might have had a detrimental effect on it. I thought it may be overheating due to dirt, dust, and debris so I cleaned the tower out but the problem still persists. Any help on the matter would be greatly appreciated as this computer is a vital tool for me.


Answer:Windows randomly shuts down

A complete power off certainly suggests hardware more than software, so I would share your concerns about the Power Supply Unit as a likely cause.

Software (virus etc) activity can restart a PC but sudden unannounced power offs are not indicative of that.

2 more replies
Relevance 57.81%

Hi all,

This problem relates to my dream PC purchased last September which has been perfect until last month.. I just cant digest this !

The PC happens to be shutting down on its own and worse thing that frightens me is that it does not switch back on for at least the next 30 mins or so .. something like a cooling period.. I'm pretty sure that it may not be a heating issue because this shutting down does not necessarily happen when playing graphic intensive games.. happens sometimes when I leave the PC unattended or when there is just some mp3 playing on it.. hard for me to diagnose the root cause..

The event viewer seems to be capturing too many errors / warning / critical events. These shut downs happen to be critical events.

The log from the most recent shutdown last night is as below.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 22-07-2012 09:53:32
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: KKWin7
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<Level>1</... Read more

Answer:Windows 7 PC shuts down randomly

Clean inside the tower with q can of compressed air. All fans, and cpu heatsync. Also go into bios and look at the temp and voltage readings.

2 more replies
Relevance 57.81%

Hello, I have been having a problem with my Windows 8. At times, my computer will instantly shut off, usually when using a lot of programs or large files. But my computer should handle most software and usage. Here are my specs...

Processor: AMD FX(tm)-8320 Eight-Core Processor

Installed Memory (RAM): 8.00GB

System Type: 64-bit Operating System, x64 based processor

It seems by shutting down my computer before running a "relatively" large file, the computer won't randomly shut off whilst running.

Help will be appreciated.

Answer:My Windows 8 Shuts Down Randomly

8 more replies
Relevance 57.81%

Windows 10 Shuts down randomly. It does not "crash" with an error code, it simply shuts off. Dead as a doornail. I turn it back on and I get the little blue window in the middle of the screen but nothing else. I turn it off manually, count to 10 and turn it back on. It will then come back up OK. I see nothing unusual and programs seem to run OK. Outlook, Explorer, Google, and installed programs. BUT just when I get comfortable working, BAM! it just shuts off. Cycle continues. I do not play games except only Solitaire (which is online only with W10) occasionally. I have Norton and have run scans. Any ideas?

Answer:Windows 10 Shuts down randomly

1. Send a paste of the results of this please

2. A possible cause of the symptoms you describe is the use of unsuitable 3rd party system maintenance programs - Windows 10 does not like third party programs that change aspects of its system. Registry cleaners, system booster programs, defraggers and the make it go faster type apps are sooner or later, frequently the kiss of death to the health of the system.

3. Send please the results of this - clicking to check ONLY installed programs
when you have the program installed right click and click run as admin
Click to check as above
click go
copy and paste please the notepad file - select all - copy - paste to reply

4. . There is of course a slight possibility there is a driver problem and the shut down is caused by that driver loading when you access its software.

5. I think from reading some of your previous topics, you have a certain degree of knowledge, so have you please checked if anything is recorded in event viewer
that may provide further clues.

6. I am now offline until approx. 2230hrs UK time, I will respond to your reply then.

1 more replies
Relevance 57.81%

I come to you as a last resort. I am one of those teen nerds that can usually solve any computer problem but I have tried EVERYTHING and I am turning to you as a last resort and hoping that you see and respond to this. Many people on the internet have this issue with no solution.

It first started a few days ago. I have had Windows 7 running on my system fine for at least 6 months and then it randomly shut off while installing Adobe CS5. When I restarted, it got to the desktop. As the computer was connecting to my network, the computer froze, nothing worked except the mouse.

I manually rebooted it. After that it would shut off anywhere from the time, the Windows booting screen showed up to less than a second after the desktop loaded with a BSOD. (Never enough time to do anything)

I switched out my RAM (from [email protected] MHz to [email protected] MHz) and Video Card (from nVidia 8600 GTX to nVidia 9800 GTX+), reformatted my computer, and had the same issue. I reinstalled Windows again and same exact issue.

I took apart my computer, reassembled it, zeroed out my hard drive, and ran diagnostics on my hard drive and memory with no errors. I installed Windows 7 again. While downloading updates it shut down. Now when I start it up it shuts shown within a few seconds from turning on or may take half an hour to shut off. In error reporting, it says that the Event Id is 41 and the Source is Kernel-Power.

It is not a result of insufficient power because I have a 1000-... Read more

More replies
Relevance 57.81%

so I had this homemade computer, the specs:
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 250 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3839 Mb
Graphics Card: ATI Radeon HD 4250, 256 Mb
Hard Drives: C: Total - 230742 MB, Free - 178623 MB;
Motherboard: BIOSTAR Group, TA880GB+
Antivirus: Microsoft Security Essentials, Updated and Enabled, MalwareBytes.

and after I uninstalled linux from my Ubuntu-Seven dual boot,I used the MBR and boot command in the ERD to fix my bootloader so I can use windows. but after a while, it started powering off randomly, even when I was using it. then when I switch it back on, it says windows was shut down improperly, making me think it's a hardware problem. I've tried RAM test, automated repair and antivirus but it keeps happening.
can anyone help me?

Answer:Windows 7 shuts off randomly

I m not sure what s causing it but i do know some hardware drivers cause a sistem shutdown after updating. also windows updates can cause your system to auto shutdown. hoverer if this was the case you should ve had a window turn up saying you something like." windows will shutdown in x seconds. [remind me later] [shut down]"

have you seen any of these windows.?
and then. if you are running certain programs on fullscreen it could be that the window is hidden and it just shuts down after the timer expired. (also had this when chrome was running in foreground.)

it could be an entirely different problem but can you recall any of this or try to check for these if you have the problem again.

2 more replies
Relevance 57.4%

Hi, I have been having this problem for a few days now and am lost on how to solve it. I run Windows XP and I receive this error message anywhere from 5 minutes after I logon to an hour or more:

It gives me a minute to close all my programmes before it restarts with either error code 203 or 204. The computer can be idling on the destop or I can be playing a computer game, it will happen. I can't find any cause for why it does it. My tech friend suggested it might be a virus that is causing the problem. I have scanned multiple times with AVG, Spybot and Ad-aware. They have turned up viruses and other problems but as of now they do not find any problems and it is still happening. I have tried a repair install of Windows and that did not help. Scandisk does not say there is any errors on the disk. I am stuck at what to do short of a complete reinstall. Can someone please help me? I would rather not have to format my drive.

Answer:Services.exe randomly shuts down in Windows XP

Are you running SP1 or SP?

2 more replies
Relevance 57.4%

I finally got around to installing Windows 8 on a second partition on my media PC and installed some basic programs on it. I mostly used it just for basic web browsing for a while, but when I installed chrome on it to try out youtube in 60FPS it abruptly shut down. No "updating" screen, no "shutting down" screen, no error messages, the only thing out of the ordinary is that the fan will speed up for 1-2 seconds before everything cuts off. So I tried watching the video again to see if I could reproduce the issue, and sure enough, anytime I get about 2-5 minutes (sometimes way less) into a 60FPS youtube video (other youtube videos play just fine) my computer blinks off.

My first thought was that it was some kind of graphical issue, so I tried updating catalyst control center to a beta version. It did not affect the issue. I tried running furmark on it for about 15 minutes to see if that would get it to shut off, but it did not. However, I also tried running dolphin (the wii emulator) and was able to reproduce the issue consistently. This issue also happened once or twice while regular web browsing.

I ruled out overheating or PSU overload, because this same setup could run Battlefield 4 on ultra for hours and never shut down.

I tried reproducing the issue in my Windows 7 installation, but I cannot. 60FPS youtube videos and dolphin run just fine. This led me to think that the problem was caused by some kind of software issue in my Windows 8 setup. Since ... Read more

Answer:Desktop shuts down randomly, but only when using Windows 8.

EDIT: Whoops, misread the post. Clearly it's a desktop computer.

Which fan starts speeding up? CPU Fan? Video Card Fan? PSU Fan?

I'd guess that this is a hardware problem with your video card, and the card needs to be replaced. I'm not certain however, by i would recommend testing with a different (similar) video card and seeing if the problem persists.

Also, get a temperature monitoring program for your CPU and GPU and make sure that the temperature isn't spiking for some reason around the time that the computer resets. I might be.

1 more replies
Relevance 57.4%

Hi All.. Feels good to be back on this forum after 2 long years ! (Did not forget to edit the system config though... )

Had purchased my dream config last September which has been perfect until last month

The PC happens to be shutting down on its own and worse thing that frightens me is that it does not switch back on for at least the next 30 mins or so .. something like a cooling period.. I'm pretty sure that it may not be a heating issue because this shutting down does not necessarily happen when playing graphic intensive games.. happens sometimes when I leave the PC unattended or when there is just some mp3 playing on it.. hard for me to diagnose the root cause..

The event viewer in control panel (which is something amazing in win 7 for troubleshooters !) seems to be capturing too many errors / warning / critical events. These shut downs happen to be critical events.

The log from the most recent shutdown last night is as below.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 22-07-2012 09:53:32
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: KKWin7
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="">
<Provider Name="Micro... Read more

Answer:10 month old Windows 7 (64 bit) PC shuts down randomly..

Welcome back karthik.

I think the two most common reasons for unexplained shutdowns are heat and a failing PSU. I think I'd try to rule out these two things first and then, if necessary, move on to other diagnostics. Heat buildup isn't limited to graphics intensive gaming. A failing piece of hardware could also generate excessive heat just by being on for a while. There are several free utilities that can monitor temperatures. A couple recommended on this Forum are:

Speccy - System Information - Free Download


SpeedFan - Access temperature sensor in your computer

There are two generally accepted ways to test a PSU. Using a multimeter and using an actual power supply tester. Some generic info on using both.

How To Manually Test a Power Supply With a Multimeter

How To Test a Power Supply Using a Power Supply Tester

3 more replies
Relevance 57.4%

Good afternoon. My Windows Vista Home Premium SP2 has started shutting down at random. I've checked power settings and all are set to hibernate but it does a full shutdown for no apparent reason. There is no obvious error listed in any logs. Any idea what could be causing this?

Thanks for any help.

Answer:WIndows Vista Shuts Down Randomly

What do you mean by "full shutdown?" I recently had a problem with my Vista computer just turning off, like someone pulled a plug on it. No rhyme or reason to it. Sometimes it would boot up, sometimes I could repair windows, sometimes it would do it when I was trying to boot off a Linux disk. Here's text of an email I sent to a friend about it:

"My computer troubles returned. It would just turn itself off. And then it would turn itself off early in the bootup process. I was able to get online with a Linux install disk and get a fresh copy of an AVG rescue disk, thinking it might be a root kit virus. I managed to get Windows going long enough to burn AVG disk, but upon boot up the computer would just turn itself off, even though it is Linux-based. I thought I was going to go up to Microcenter and get a new computer, but first I disconnected both drives and had no trouble booting up on the Linux disk. It was stable while I looked at Microcenter ads. Then I connected the C drive to different connections and went through Windows repair again. So far, so good. Luckily I had a new hard drive that I'd ordered but never used, and I cloned the old drive to the new one. It took hours, but the computer never shut down and the new hard drive seems to boot up fine. I reconnected the second drive, and it's all been running like a dream for several hours. Fingers crossed. My working theory is that there was a defect in the hard disk... Read more

11 more replies
Relevance 57.4%

I've looked over the threads regarding the same type of problem, but havn't found anything that matches my problem exactly. For a few weeks, my computer has randomly shut off, and when I try to reboot it, at the CoreCell logo, it shuts down aswell. If it gets past that, it will shut down during the windows boot-up. Sometimes it makes it to Windows, but it will shut off within 10 minutes. Othertimes it will appear to be fine, and shut down for no good reason what so ever. My powersupply, motherboard and everything are about 7 months old, so I doubt it's either of them. I run Ewido, Clean-Up and Ad-Aware, they find stuff every now and then, but it doesn't help my restart problem one bit. Included is the hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 3:11:51 PM, on 8/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\AIM\aim.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =*
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Read more

Answer:Windows XP Shuts Off Randomly, and during boot up

You've got some nasty spyware there, some of which is beyond me so its probably best you wait for a security expert to take a look.

However, given the problem, I doubt its actually the malware that is causing it, more likely to be a temperature problem. Try downloading speedfan and then monitor the temperature.

3 more replies
Relevance 57.4%

Yesterday I bought an ibuypower PC. I got home and immediately saw problems. The first boot up didn't show a Windows logo so I installed Windows which took around 3 hours as I had to mess around in command prompt to get things all in order. I finally did that and noticed that there was a huge green line through my brand new Asus monitor. I turned the resolution to 1920x1080 in hopes of fixing it but to my dismay I had no luck. On top of that everytime Windows actually did boot up correctly my monitor would freeze for a second then go completely blank. I've been searching around the internet trying to find any information on this but I have found nothing. In case you were wondering when it goes blank there isn't a mouse cursor and the computer stays on. I have an Msi r9 390x Gfx card and am on Windows 10. I will provide pictures. Thank you.

Answer:Windows 10 randomly shuts down on brand new PC

6 more replies
Relevance 57.4%

I got a laptop about less than 5 months ago. It recently start turning to a black screen when I turned it on. After I turned it off and back on again a couple times it'd work fine and the problem sort of disappeared. But recently the screen has gone to black and white static like lines randomly, and shutting off. This will happen every couple of hours or so. I don't know what's going on and I have a year of warranty on it?

Answer:Windows 8 toshiba shuts off randomly

There are so many potential snags including overheating, screen connection, hardware problems, etc. Suggest that you use your warranty.

1 more replies
Relevance 57.4%

im not sure what it is, it has never gone 10 minutes without shutingdown, new hdd and re-installed windows xp home edition sp2 32 bit. please help!

intel celeron e1200 @ 1.60ghz conroe 65nm technology
1.00gb ddr2
foxconn 45gm

Answer:old windows xp computer randomly shuts down

Skrillek, My first cut at this is that you have either a Fan problem or heat related. I would check the heat sink on your processor and give your power supply a cleaning with compressed air.


1 more replies
Relevance 57.4%

We have a problem with a windows 2000 machine randomly shutting off. It does not blue screen or give any errors at all. All the fans are working, the case is clean with proper ventilation. The machine is used as a print station only. Any suggestions of things to check would be greatly appreciated.


2 pentium xeon processors 3.06ghz
1 gig ddr ram
550 watt power supply

More replies
Relevance 57.4%

It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?

Answer:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?

1 more replies
Relevance 56.58%

So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!

Answer:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.

2 more replies
Relevance 56.58%

Hello, long time reader first time poser here. i searched posts for the better part of an hour now and have not found anything to help with my current issue.

I built my PC about a month and a half ago and its been working fine:
AMD 3500+ with cooler master liquid cooling.
GeForce 7800GT
2gb of corsair XMS dual channel ram
Asus A8N pro (the one below the fatality board)
antec 500w power supply (with the dual channel 12v rails)

my temps Normally run around 34c to 40c for everything and i have not had a problem till today. i loaded up my computer and when i got into windown about 10 mins into it windows went through the actual shut-down. i restarted and it did the same thing i re-started one more time and it said that i was in fail-safe mode. NOW it will sometimes not even power up it will turn on then immidetly turn off. so i tried clearing the CMOS via the jumper and im getting the same thing. any help would be apperciated as im about to pull out my hair here.


Answer:Windows shuts down randomly, PC wont start.

try turning the computer off at the switch on the back next time,and see if it starts straight away
when it starts in safe mode it usually indicates a software problem
in msconfig / startup,
untick the boxes and see if it starts normally
when it closes down immediately
m/b shorting
faulty power supply
check all plugs are securely in their socket
tap f8 when booting and from the boot options try
last known good configuration

you seem to have more than one cause of the problems,hopefully the above will isolate something to start on
try setting it up out of the case with
to see if it stays on

2 more replies
Relevance 56.58%

Basically, while I'm using my computer, when I right click on something (desktop, icons, etc.) windows explorer crashes and restarts. However, it's not like it happens all the time, but it's more like a ticking time bomb. One moment it will work, and the next, it just crashes on me.

I used ShellExView already and tried disabling certain items on the list, but since I'm not entirely sure if it's working because it can suddenly work but then a few minutes later it starts to restart again.

Any ideas?

Answer:Windows Explorer randomly shuts down from right clicks

Two helpful hints from Brink...

Right-click is slow or weird behavior caused by context menu handlers

ShellExView - Shell Extension Manager For Windows

10 more replies
Relevance 56.58%


I have an Acer M3802 desktop pc running windows 7 Home Premium. It is just over a year old and I have had no problems until recently when it just started shutting down for no reason. sometinmes it would run for minutes and others for about an hour or so. Its as though the power has been cut. i downloaded Speedfan 4.41 and it says that the temps are around 16oC to 48oC. I have cleaned out the inside and removed all signs of dust but it is still happening. Is this a heatsink problem or a PSU problem.

I would have thought that if it was a PSU problem it would be permanent? If its a fan problem where do i fit another fan

Anyway if anyone can help it would be much appreciated.

Best Regards


More replies
Relevance 56.58%

My Laptop is shutting off randomly . No warnings no nothing . It powers off as if i hit the power button itself . I usually just turn it back on . When i log back in the desktop sets up . No error messages or anything . This has been going on for the past 3 - 4 days now . I reset the computer's system which did no good . I feel the option left is to reinstall windows but i am afraid even that , will not work . My comp type is Asus Laptop 64bit with i5Intel .

Answer:Windows 8 Asus laptop shuts off randomly

Check all cooling vents are clear; surprising just how much "fluff" can accumulate there. Also that the fan is running properly.Is there a time aspect to it; as in how long is it on before it shuts off?Does it happen regardless of whether the battery in installed or not?Have you got any settings (even power-save options) that may put it into shut down?When you switch on again - does it go through the normal boot up sequence or just come straight back the desktop?Is it actually shutting down - or simply going to sleep?While the following are not for win-8x - they may suggest a few possible causes?

6 more replies
Relevance 56.17%

Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

More replies
Relevance 56.17%

I have had this problem for the last maybe 10 days, and I have even talked to customer service about it. On occasion, the laptop power cuts off at random.  The screen goes blank for about 15 seconds, then the system shuts down.  I can turn it back on, but I must verify my identity in Windows before I can proceed.  (That's why I mentioned the OS in the subject line). I chatted with customer service, which gave me a set of instructions to restart the battery.  However, I did not write those instructions down, so my attempt to reset failed.  The power cuts continue. I would like to see the instructions re-posted so I can make a note of them and try again. Thank you.

More replies
Relevance 56.17%

I hope I'm just being paranoid and everything is fine but...

A few days ago, I had an incident of "Display driver has stopped responding and successfully recovered" for the first time in more than a year, and I freaked out thinking my graphics card was starting to fail.

I discovered then there was a very big update for the graphics card released a week before that, and so installed that and restarted. Not sure if that was in any way related.

Now tonight, in the middle of playing a video game, while playing music in Windows Media Player, and watching a video clip on Media Player Classic (I do this frequently enough without issue), my screen began to sloppily black out---one black window for the game in windowed mode, then the rest of it---and the screen returned, but my Windows Aero had shut off, reverting my computer scheme back to basic.

I had experienced similar things with my old graphics card, and it typically led to the computer freezing up, so I rapidly closed all my open programs, and ran up SpeedFan to check the temperature.

Despite closing everything, the temperature remained steadily high, and suddenly a weird, faint noise began to emanate from my computer. I think it sounded something like a squeaking or whining sound.

Gradually, the temperature started to go back down, though it took longer than normal, and the Aero returned after I logged off and logged back in.

I also checked my computer properties, and saw that my Windows Exp... Read more

Answer:Windows Aero randomly shuts off, and GPU temperatures elevate

From what you've said it seems like you're having a fan problem on your GPU. Try a stress test like MSI Afterburner, and monitor the fan speed and temps while you do it. Your fan should spin quite fast when the card is under heavy load. Don't let your temps get too high. We just want to see if the fan is spinning correctly.

MSI Afterburner

Let us know how it turns out.

7 more replies
Relevance 56.17%

I have had this problem for the last maybe 10 days, and I have even talked to customer service about it. On occasion, the laptop power cuts off at random.  The screen goes blank for about 15 seconds, then the system shuts down.  I can turn it back on, but I must verify my identity in Windows before I can proceed.  (That's why I mentioned the OS in the subject line). I chatted with customer service, which gave me a set of instructions to restart the battery.  However, I did not write those instructions down, so my attempt to reset failed.  The power cuts continue. I would like to see the instructions re-posted so I can make a note of them and try again. Thank you.

More replies
Relevance 56.17%

Happened once a month ago, thought it was power outage; twice last week, three times TODAY.

its a Dell Vostro 400 that was new in 2008, running Windows XP; I've been on line in my email when this has happened, but I am a writer and spend a lot of time in my word processor -

computer dying?
should I have a computer repair person come in and check it out?

Answer:Dell Vostro 400 running windows xp shuts off randomly

You shouldn't double post threads.

Stick with the one.

3 more replies
Relevance 56.17%

I have a problem with my Windows 10 home premium PC. It continuously and randomly shuts down and then instantly reboots.
The shutdown time is random. Therefore it lasts long enough sometimes after a reboot for me to get it into safe mode. In safe mode it is is stable. I have left it sit there for several hours with no spontaneous shut down and reboot. Also if I go into the bios, it is stable. Therefore I've concluded that it is not a hardware problem. It appears to be corrupted Windows files.
I have done the following to diagnose and fix the problem. However nothing has worked.
1. win 10 self repair and diagnostics doesn't work. This includes resetting Windows.
The reason being is that it never lasts long enough for Windows to get the job done before it spontaneously shuts down and reboots.
2. I have tried the following commands from safe mode command prompt
sfc /scannow.
The result is that it says it can't find anything wrong
Normally when I have have had this kind of problem in the past, all I did was blow away the hard drive and get my installation disk and reinstall and start over again. However this is the free upgrade from Windows 7. What I am wondering about now, is since I don't really have a Windows 10 installation disk, can I reinstall Windows 7 and then do the free upgrade again.
Another option that I have thought about is creating a repair disk from one of my other win 10 computers and then using the product key from my original Windows 7... Read more

Answer:Windows 10 continuously and randomly shuts down and then instantly reboots

Pls see if something here helps you: Windows computer restarts without warning automatically

1 more replies
Relevance 56.17%

I'm using a custom-built computer. The issue is ever since Saturday (July 30, 2016), it powers off without warning.
OS: Windows 7 Ultimate 64-bit SP1 Full Retail
Age: 3 yr
CPU: AMD FX-4100 Quad-Core 8.0 GB RAM
VC: R7950 Twin Frozr 3GD5
MB: ASRock 970DE3/U3S3
PSU: Antec EarthWatts EA-750 Green
I cannot afford to replace anything.
The computer only shuts off while running Windows normally. It has no issues when running CHKDSK on startup, or running in Safe Mode. I don't know how to begin to diagnose this problem.

More replies
Relevance 56.17%

I'm using a custom-built computer. The issue is ever since Saturday (July 30, 2016), it powers off without warning.

OS: Windows 7 Ultimate 64-bit SP1 Full Retail
Age: 3 yr

CPU: AMD FX-4100 Quad-Core 8.0 GB RAM
VC: R7950 Twin Frozr 3GD5
MB: ASRock 970DE3/U3S3
PSU: Antec EarthWatts EA-750 Green


I cannot afford to replace anything.

The computer only shuts off more often when running Windows normally, and less often during CHKDSK or Safe Mode. I'm not even sure how to diagnose this problem.

Answer:Custom Built Computer Shuts Down Randomly in Windows

10 more replies
Relevance 52.89%

My 20 yr. old nephew at Wichita State sent me this email this morning asking for my help. He describes the problem below! I told him to try a system restore first but didn't think the battery needed replacing yet. The overheating concerns me as well as the random shutdowns. I told him I would get back to him before the weekend was over. Thanks in advance everyone!

I don't know if you know anything about this or not or if you can help me but I'm having some trouble with my computer.

My computer keeps just randomly shutting off when I don't even do anything. I'll be watching a video online or something and then it just goes black and shuts off.

I thought maybe it might have something to do with my battery going bad or something. My computer is less than two years old so I wouldn't think anything would be going bad yet.

Also I've noticed when it does shut down if I feel the back of my computer it feels hot so I don't know if its overheating and not getting proper ventilation because if I turn it back on and keep it elevated off the ground where it has room to ventilate then it seems to work fine. It started doing this probably about a month ago and it would do it maybe once every couple of weeks but now sometimes it does it 5 or 6 times a day.

I don't know why all of a sudden it would start overheating though because it hasn't done it the past year and a half that I've had it. I tried taking my computer to Best Buy ... Read more

Answer:Solved: "Computer shuts down randomly and overheats"

Hi I suggest you have him buy a can of compressed air and clean out the airvents and fan get him to use a straw or similar to prevent the fan from turning,also check where he has the machine placed when in use ie lap,bed etc and tell him if he is using it to only do so on a hard flat surface beds and laps cause them to overheat as there is no airflow,he might consider getting a cooling pad or similar,oh and make sure he removes the power and battery before cleaning

1 more replies
Relevance 52.89%

Hi there,

I am here in bad need of help to figure out what is going on with my pc of late.
A quick run down of the problem. When the PC is on it will depending on how long its been on will randomy just shut off. When it shuts off, it "sometimes" reboots but most often it "tries" to reboot but fails and then stays off. After this failed try to reboot if I press the power button on the case and mobo, nothing.
Now if I turn OFF the PSU leave it for a few minutes and come back turn the PSU switch on and press the power button the system comes to life for a second or two then dies and will no respond to the power buttons until I turn off the PSU again.

I have gotten it up and running from this state by leaving it off and unplugged for a couple of hours. When I say the PC comes to life for a second or two, I mean the case fans. If I get it booted up the BIOS is reset to default for some reason. Also if it makes it to windows, the notification area icons also gets reset... very very odd.

I have a short video of the problem, sorry for the darkness, I finally decided to video it and it was 11pm.

My first thought... PSU dying or Mobo. I dont have extra's so I cant test them.
Forgot to mention, ive checked for heat problems but none of my temps are high, they are all normal and its a Antec 1200 with tons of air movement. I keep my PC clean but this problem I just cant solve.
Event Viewer shows nothing expect for unexpected shutdown. My event viewer is clean fr... Read more

Answer:PC randomly shuts off and randomly boots up after (sometimes).

Anyone have any suggestions at all?

I got the system up today and its running like as if nothing happened.

8 more replies
Relevance 49.2%

Hi AllI dont know what is wrong with my PC but at times it just randomly shuts down, i press the button and it starts then dies for about 4-5 times then loads up works for about an hour then does it again.The pc was brought only in Oct last year i have checked all cables etc inside all ok ran anti virus spyware you name it im just stuck now any help would be most appreciated Thanks

Answer:PC Randomly Shuts down

If it's less than a year old, then presumably it's still under warranty. Take it back to the supplier and tell them you want it fixed under warranty.

2 more replies
Relevance 49.2%


On my Windows XP Home Edition every so often I get a Pop-Up with a countdown clock saying that Windows is shutting down and it mentions NT/Authority\System

Thanks if you can help me out with this.

Answer:XP Randomly Shuts Down

I trust you have an up-todate virus scanner installed on your system, your problem is very likely to be the MsBlast virus. You can download the fix tool from....

Also if you go to Start : Run and type....
In the window that appears Scroll down to 'remote procedure call (rpc)' and double click, under the 'Recovery' tab, change the responses from 'restart the computer' to 'restart the service'.

Hope this helps !

1 more replies
Relevance 49.2%

I just got my PS4 a few days ago and it wasn't until now that I was able to start playing with it. At first, while I was setting it up, it would shutdown while I was trying to find information about particular functions. I didn't think anything of it at the time. Now that I've finished setting it up, it will freeze and shutdown if I'm doing something as simple at looking through the menus on the main screen. I found information about how update 2 was causing problems and that update 2.01 fixed that. However, I have update 3.11.

So, before I return it and hope the second one doesn't have a problem, any solutions?

Answer:PS4 Randomly Shuts Off

8 more replies
Relevance 49.2%

Hey guys, I just build my first PC and it has been running great for about 2 weeks. Yesterday I started to have a problem with it It will only run for 1-10 mins the just shut off with no warning. This happens while i could be just sitting on the desktop or if I try to open a game ect. I checked all my connections and cooling fans they seem fine doesn’t look like any loose wires are grounding out or anything. Im thinking it might be an internal power supply problem? I keep the pc in my desk where it is housed its 3 inches off the ground I pulled it out too quick yesterday and it dropped to the ground remaining standing up. The pc was off at this time, the power supply is mounted in the bottom of the pc case. Well if anyone might have a suggestion or a fix it would be great
Thanks for your time

PC specs

Intel 2.44 duo core processor
2 gig corsair 6400 xms2 ram
150 gb western digital hd
evga 8800 gtx graphics card
Evga nforce 680i MB
sound blaster Xfi extreme gamer fatality pro
Antec nine hundred case
Antec 650 trio power supply

Answer:Pc Randomly Shuts off????

My bet is on the Antec Trio psu.

1 more replies
Relevance 49.2%

Hi all,

For over 2 years my pc shuts down randomly. 3 months ago I took it to a pc repair shop and the techy analysed it and said it was not a hardware problem, but a software problem, he changed windows and added a new C drive. The pc still shuts down, but around 50% less than before I changed windows and added the new drive. Randomly as in it would shut down when videos are playing, when its all quite and in between. I have no idea what's bugging it. I do not suspect heat issues, but it could be the culprit. Thanks in advance.

Answer:Pc randomly shuts down

This seems to be a driver issue or Overheating as you have mentioned it yourself.

Try to download the latest driver from
or if it is due to overheating,try and keep your PC clean and make sure your PC is not in a hot surrounding like exposed to sun from a window that could also cause overheating.

2 more replies
Relevance 49.2%

Please can anyone help? I am running XP Pro SP2 and fairly recently the PC has started randomly shutting down, it goes through the logging off process and it's getting quite annoying. I formatted my HDD and reloaded windows and it seemed OK but the problem has come back, the PC is fairly old its a HP iMedia probably about 4yrs old. Never had this sort of problem before.

Answer:PC randomly shuts down

Have you scanned for a virus?

6 more replies
Relevance 49.2%


I have a dell xps 8300 running windows 10 pro v1511 which was clean installed a few weeks ago.

Sometimes when I cold boot my computer the computer shuts down unexpectedly on the windows 10 splash screen. I have unplugged everything from my PSU apart from my windows hard drive and graphics card and still get the random shutdowns. I've also removed and cleaned the heatsink/fan and CPU and applied new thermal paste but problem is still there.

I'm not getting any BSOD's or memory dumps if it helps

Anyone have any ideas?


Answer:PC randomly shuts down.

What kind of Power Supply are you using? Watts

21 more replies
Relevance 49.2%

Hi there!

Just found your fab site and wondered if you guys could help me? I've just entered the world of burning DVDs but recently my PC has been shutting down and rebooting for no good reason - usually when during a DVD in Nero. I've done all the usual AV and malware scans, etc. and my system seems clean so I'm not sure what's going on.

I realise this isn't the forum for posting HijackThis! logs so won't here but if you could suggest any steps I should take I'd be very greatful...

Thanks in advance!

Answer:PC shuts off randomly!

7 more replies
Relevance 49.2%

Hey guys im new and needed some help here. I recently encountered a problem with my pc like 5 days ago. My pc started shutting down by itself. It kept doing it.. sometimes it would get to the windows xp loading screen and keep shutting off... sometimes it would last from 5 minutes - 3 hours or so without restarting.. but it always does. I don't know if it could be a virus or maybe my fans dont work properly? I only have 2 fans in my computer which is all it can fit in. So any help is appreciated, thanks.

Answer:Pc shuts down randomly

I don't know if this is necessary but heres the cpuz or whatever it is.

CPU-Z version 1.29

CPUID Output

Number of CPUs 2 (1 Physical)

CPU #1
Name Intel Pentium 4 540
Code name Prescott
Specification Intel(R) Pentium(R) 4 CPU 3.20GHz
Family/Model/Stepping F41
Extended Family/Model 0/0
Package LGA775
Core Stepping E0
Technology 0.09µ
Instructions Sets MMX, SSE, SSE2, SSE3
Clock Speed 2793.0 MHz
Clock multiplier x14.0
Front Side Bus Frequency 199.5 MHz
Bus Speed 798.0 MHz
Stock frequency 3200 MHz
L1 Data Cache 16 KBytes, 8-way set associative, 64 Bytes line size
L1 Trace Cache 12 Kµops, 8-way set associative
L2 Cache 1024 KBytes, 8-way set associative, 64 Bytes line size
L2 Speed 2793.0 MHz (Full)
L2 Location On Chip
L2 Data Prefetch Logic yes
L2 Bus Width 256 bits

eax ebx ecx edx
Function 00000000 00000005 756e6547 6c65746e 49656e69
Function 00000001 00000f41 00020800 0000441d bfebfbff
Function 00000002 605b5001 00000000 00000000 007c7040
Function 00000003 00000000 00000000 00000000 00000000
Function 00000004 00004121 01c0003f 0000001f 00000000
Function 00000004 00004143 01c0103f 000003ff 00000000
Function 00000005 00000040 00000040 00000000 00000000
Function 80000000 80000008 00000000 00000000 00000000
Function 80000001 00000000 00000000 00000000 00100000
Function 80000002 20202020 20202020 20202020 6e492020
Function 80000003 286c65... Read more

3 more replies
Relevance 49.2%

Hey, first post here, having problems with my PC. I'm fairly decent with computers, and I'm pretty sure I've got the problem figured out, but I don't have a lot of money so I want to fix it on the first try. When I boot the computer up, it shuts down during the Windows loading screen. Twice it did make it to the log on screen, but as soon as I clicked my username, it shut down. I thought maybe it was something to do with the outlet I was using or the cable I had, so I tried every outlet, multiple power strips, switched power cords, no go. However, when I removed keyboard, mouse, etc; it would last a little longer before shutting down. I took it up to my second floor, thinking perhaps it was still just the outlet (this house isn't wired very well, several outlets have issues) and plugged just the tower to the strip up there. No peripherals, monitor, nothing but the power cable. I watched it, and it lasted a much longer time (4 or 5 minutes) but then shut off. My guess is that my power supply is dying, but I thought I'd ask you guys just to verify this before I spend what little money I have on a new one, only to find out that wasn't it (college kid, poor, you know the deal). Was working just 5 hours ago, shut it down and when I came back this was what I got. I'm hoping you guys verify what I think, or perhaps suggest something non hardware related that won't cost me anything to fix.

Windows XP, most recent SP and all drivers ... Read more

More replies
Relevance 49.2%

I have been getting really bugged about this. For a long time now my XP Media Center Edition '05 has been shutting down randomly and I have done everything to try to solve it.I've tried a virus scan and I got nothing...
I've tried to clean the vents on my computer case with an air blower and I got nothing...
I've tried to clean the useless programs out of my computer an I got nothing...

I will try toOpen the case and clean the internal fans...
To clean all the dust around my computer...
To move my computer from the cramped space it has to live with everyday...

If you have anything you can think of to fix my computer please give it. I am so despite. Have any questions? I'll try to answer. THANKS!

You want some info here you go...

Need anymore?

Answer:XP randomly shuts down

tell about your computer, cpu, ram, harddrive size and free space. Also what video card.

16 more replies
Relevance 49.2%

Hello, this problem started since I bought my laptop (already has windows 10 on it)
It shuts down A LOT. The blue screen shows up sometimes but it just restart w/out the blue screen thing randomly!
I've been playing Sims 4 and it's really annoying because I have to save frequently for I am worried that it might restart again... it also does the drrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr r. Do you know what I mean? HELP

Answer:Randomly shuts down

Please read BSOD Posting Instructions & How to upload files

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

1 more replies
Relevance 49.2%

The main problem is the PC will power off instantly at random. The power supply is about 1 month old and was working flawlessly in a previous P4 system. It is a corsair TX650W and when the computer is booted up all the readings are good. The CPU is a -used- AMD Athlon 64x2 2.6 ghz 65w Socket am2 that has a stuck temp reading. It will run at around 23c on idle on core 0, core 1 is stuck at 93c and will not move on load or idle. It has a pretty good scythe cpu cooler with a nice thin coat of AC5. The cpu temp on core 0 will climb to about 35c on 100% load in prime 95 while core 1 will remain at 93. It wont get past 10 minutes in prime95 without crashing. It will simply power off all the way and has no beeps or errors when i reboot.

Some other specs on the PC would include,

Motherboard: A760G M2+
RAM: Mushkin 2GB DDR 2 800 MHZ 4-4-4-12
Video Card: ATI 4650 1GB Pci Express
CPU: AMD Athlon 64x2 2.6 ghz 65W with Scythe 6 pipe cooler
HDD: 320gb Sata, 80gb IDE
PSU: Corsair TX 650W single rail @52amps
OS: Windows XP 32 bit

The interior is nice and dust free and has plenty of air cooling. I'm leaning towards the cpu being the defect. It is the only item i don't have much history on and has a stuck sensor. If anyone has any suggestions on how I can troubleshoot this or what they think the issue is I would greatly appreciate it.

Answer:New PC, randomly shuts down

A simple thing to try and I am sure we are all guilty of is a loose connection, replug in every power connector with extra care. Try a different temperature monitoring program I use core temp, speed fan is another one. From what I can tell you have more then enough power(but im no expert).

The only thing I can think of is what you already posted, swap out your cpu and if the problem persists swap out your psu.

Or wait for a member with a higher tech level to answer.

2 more replies
Relevance 49.2%

Hi. I have a personal computer running in windows 7. I am unable to use for 1 month now because it randomly shuts down. If I leave it opened without using it, it won't shut down. But, if I use it like surfing the net or using photoshop, it will just shut down randomly.  I tried to use it on safe mode and what I did was just to uninstall programs but then it still shuts down. 
What should I do?

Answer:Randomly shuts down.

Hi, please run Minitoolbox with the last 10 events checked, and copy and paste the result in your reply.

5 more replies
Relevance 49.2%

Everyday, my phone shuts done spontaneously at least 2 times. Why? My phone is usually clog free.

Answer:why does my 640 xl randomly shuts down?

Are you using 8.1 or Windows 10 mobile? If you are on TP then I suggest you roll back. Other options are a soft reset and if that doesnt work try a hard reset.

2 more replies
Relevance 49.2%

My laptop, which runs on Windows 7 Ultimate, has begun shutting off for no apparent reason. It started a few days ago and was shutting off when I was on the internet sometimes. I also got a certificate error on my banking website, which I tried logging into from another computer and didn't get the error.

Thinking I might have an infection, I began trying to run different programs as follows:
1. Windows Security Essentials - Will run a Quick Scan, but shuts down computer about 1/4 of the way through Full Scan.
2. Malbytes - Shut down computer about the same place.
3. AdAware - Shuts down computer 1/4 - 1/2 way through.

I would greatly appreciate help finding this bugger & getting rid of it!


Answer:PC shuts down somewhat randomly

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

5 more replies
Relevance 49.2%

My XP PC Shuts Off Randomly & Often. What could be causing this & how can I fix it?


Answer:My XP PC Shuts Off Randomly & Often..

There are numerous factors that could be responsible for this to include hardware, power supply and even malware.One thing to do is run the MS Malicious Software Removal Tool to see if it finds anything.

12 more replies
Relevance 49.2%

K so I have a new pc. Built myself and had a few problems getting it to turn on. Turns out I had to short two means that aren't even the power connector ones. Anyway I got everything setup, Windows 7 blah blah. I move it to my room from kitchen, cause kitchen had better lighting for working conditions. I turn it on and bam, it shuts off after maybe 7-15 minutes. Now I'm thinking it could be cpu over heating. It is hotter in my room. I left the computer on bios and slowly watched cpu temp climb. At about 39C it shuts off. Is that an over heating temp? It sits at that for a while before it shuts off. I haven't updated drivers yet, could that be a problem?

Cpu: Intel i7 3770
Psu: kingwin 750w
Motherboard: asus p8z77 - v lx
Gpu: radeon hd 7970

I also took off the heat sink after getting frustrated and taking everything apart when it wouldn't start, did that mess with the thermal paste? It looks evenly applied. When it shuts off, it's just off, no warning.

Please help

Answer:PC randomly shuts off

Take out graphics card and try again. Also, what do you mean by "Turns out I had to short two means that aren't even the power connector ones."

19 more replies
Relevance 49.2%

Hey there, Little bit of a noob(well, I lied, I'm as green as they get) BUT:

As seeing from the title I have posted, I have a little(big) issue.

First, Here are my specs for my CPU:

Dell XPS 720

Intel Core Quad
Q6600 @2.40GHz
2.40 GHz, 2.00GB of RAM

I'm not too familiar with any other specs for my CPU, but if needed to find, I will do my best.

The issue is that it just shuts down randomly. I did A full scan, and I don't seem to have any issues with malware, viruses, etc. Before it shuts down, there is no message that warns me of it, no "Attention," or "script" error message, as well.

I had just bought this CPU last November. I still have my warranty, and I have called, but still no avail. They "need more info". but I'm not the greatest on detailed descriptions, sometimes.

Extra Notes:
- My power bar is pretty lame., Need a new power bar supply?
- I tend to keep my cpu on for hours at a time.
- I don't defrag as much as I should.
- I have a lot of the latest first person shooter games on my cpu.
- I'm not familiar with cooling system, perhaps I should buy one?
Anyways, any help would be appreciated.

Thanks a ton.


Answer:CPU Shuts Down Randomly

btw cpu is short for Central Processing Unit, not for computer.

I would recommend checking the ventilation to the system and check that all the vents on the case are free of dust.

Check to see if its not getting too hot.

Does it shutdown after being turned on after a long period of time?

Don't open the case just yet as this may void warranty? You might want to check this.


7 more replies
Relevance 49.2%

I have a T61, had it for almost three years now. My graphics card died, and so I sent it out and got it replaced.Three times since I've gotten it back [about two weeks now] it has shut down while i was in the middle of something. It does not go to a shut down screen.It happens whether I'm on just the battery power, or while I'm plugged in as well.It does not go to a power save mode or anything when it turns back on, it just turns on normally. I don't think it's from overheating, because it's happened in various environments, temperatures, and after different amounts of time of the computer being on and with hardly any programs running. [Of course, I may be wrong, it just strikes me as odd] Anyone else know what may be wrong with it?

Answer:T61 Randomly Shuts Off

I think you would need to send it back again. There is probably some hardware issues on the replaced motherboard.

3 more replies
Relevance 49.2%

If I play games that take up the full screen or watch videos that my PC will shutdown withing 5-15 minutes. When I turn it back on it starts making a beeping noise for about 20 seconds then reboots.

CyberpowerPC Gamer Infinity 3315 Desktop PC Core 2 Quad Q8200(2.33GHz) 4GB DDR2 500GB HDD Capacity NVIDIA GeForce GT 220 Windows 7 Home Premium 64-Bit

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:27:37 PM, on 1/22/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16912)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSOEMON.EXE
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files (x86)\Voobys\Voobys.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program Files (x86)\SweetIM\Messenger\SweetIM.exe
C:\Program Files (x86)\SearchCore for Browsers\SearchCore for Browsers\datamngrUI.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTProShellHlp.exe
C:\Users\user... Read more

Answer:PC randomly shuts down

16 more replies
Relevance 49.2%

My PC randomly shuts down.

I have removed everything but the PSU, mobo, CPU and RAM. I am testing it by booting Ubuntu via a flash drive.

It is not overheating because I have checked this in both BIOS and using a program called GKrellM which monitors the temps. The dual CPUs are at 28 and 35 degrees celsius. I've never seen them go above 45, and it has often crashed when the temps are low, i.e. around 30 +/- 5).

It crashed anything from straight away (i.e. before BIOS has even had a chance to kick in), to a few days. It's most common uptime before a crash is 2-3 days with it running all the time.

I have remove all dust from PSU fan, CPU fan, and all heatsinks (overheating isn't the cause anyway).

I have tried three power supplies (ranging from 250W to 300W). It used to crash the same with all of these.

It used to crash with Windows Vista as well as Ubuntu, so it's not operating system specific (the crash before BIOS even loads is an indication of this fact also).

I have run memtest on both sticks of RAM. I have tried both sticks separately and in different slots and memtest is happy. Changing the RAM doesn't avoid the shutdown issue.

I have visually checked the capacitors and they are not bulging or bubbling (not that this proves beyond doubt that they are ok).

I checked the thermal paste and it seems ok, but again there is no heating issue according to stats, so I don't think that is the problem.

On removing the mob... Read more

Answer:PC Randomly Shuts Down

Xtreme PSU calculator puts you around a minimum of 200W with a recommended 240W. If the PSU's that you tried were of low quality then you could be at the borderline. I see you use *nix, try to find a burn-in app that stresses all your components at the same time for maximum power draw. If you dual-boot with Windows then try OCCT.

You've done everything else that I would have, either it's the PSU or the dreaded intermittent issue.

10 more replies
Relevance 49.2%

Help! My pc keeps shutting down on me - not reboot, totally off. Need to repowerup to get it back on. Started happening first during net surfing. Tried numerous McAfee virus scans, never makes it all the way through without shutdown. Same for disk defrag and disk check. I have disabled the auto restart. Today, system is shutting down more frequently and when I re power up now I'm not even making it through the disk check.
I'm running windows XP SP2. It's an AMD Athalon XP 2000 processor, 32mb ram.
Any suggestions would be appreciated - I'm lost at this point.
Thanks, CT

Answer:pc shuts down randomly

Do you get a blues screen just before the shutdown?Is your comp set write a minidump incase of software failure its on by default,the option is under dont auto restart

Check this file path for a mini dump check the time and date to make sure its at the time of the crash


zip the file and include it with your next post


16 more replies
Relevance 49.2%


I'm having a weird issue.

My PC just shuts off randomly.

I've looked at this post: post

But it seem my issue is a bit different.

It all start when I was playing a game (which was working perfectly before).

My computer suddenly shut down, a second later it turned back on (didn't have to press the power button).

I thought it might have been a one time thing, so I tried running the game again, but nope, it shuts down again.

So I decided to try running a different game, still shuts down.

Other then playing games, the PC was working fine.

So naturally I thought its an issue with my GPU.

So I called my friend who brought me a new card (was not used before) that was also better then my old one.

So we installed it (including latest drivers and all), Then we tried running a game, and still the PC went down.

The PC also started to shut down on much more random occasions (playing a video, surfing the web, etc).

Another thing I checked was Temp of both CPU and GPU, both are good (not passing the 60 on both).

My computer is a bit old (around 4 years I believe).

So I'm lost with this, any help will be appreciated.

Here is some info on my system:

OS: Windows 7 Ultimate SP1
Processor: Intel Core i5 650 @ 3.20GHz
Graphics card: NVIDIA GeForce GTX 560
PSU: Naxn 750w
motherboard: not sure of the model, but its an intel one.

If you need any more details, just ask.

Thank you!

Answer:PC shuts off randomly!

A shutdown without warning is often a power supply issue, the problem is the whole machine usually turns off and doesn't turn on again.

You've ruled out your video card, run this to test your cpu is stable under load-

Monitor your temperatures while running the stress test and post your maximum under load, choose all memory and maximum stress, if the test completes your cpu is 'very' stable, post your gflop score.

Before you run any tests blow out your power supply with canned air or a compressor and check all other fans are clean and spinning.

21 more replies
Relevance 49.2%

I'm having the same problem. Seems my system used to shut down (partially, leaving lights on) after about an hour. After having switched the power supply yesterday, I found it stayed up for almost 8 hours before shutting down. I was sure I had the problem solved. Now I've stayed up for about 6 hours in Safe Mode. I don't know how much longer that will last, but it's still better than the 45 minutes to an hour I was getting before. Yikes. There are a few other posts about this issue on this site.

Moderator note: Moved from this thread:

Answer:PC randomly shuts down

Hi Dana. I would suggest that you go to our Virus and Malware Removal forum because if you can run in safe mode that means there is the potential that your system is infected (or it could be due to registry corruption or driver conflicts). It is absolutely essential that you read and follow the 2 stickies at the top of that forum posted by Julio and that you follow the instructions as given.

Also, systems shutting down after awhile can be an indication that you have a heat issue and high temps will shut down a system fast. Is there any dust built-up?

3 more replies
Relevance 49.2%

Using a 550watt Antec Neo HE550, system built 5 years ago and PC will shut down at random times, although when it does start to just turn off, it will do it sometimes over and over and other times I can run the machine all day with no problems, I believe it is the PSU but not sure.

OS Linux Ubuntu

Answer:Is my PSU going bad? PC shuts down randomly

If I need to get another one, which one - I don't want to spend over 40-50 dollars, I know it is cheap range but with all this KVM stuff, it is getting expensive. Like I said, 5 year old, was the best you could buy at the time and the machine runs good but I wanna do a whole new system soon so this is just to keep it going.

13 more replies
Relevance 49.2%

Hello, this problem started since I bought my laptop (already has windows 10 on it)
It shuts down A LOT. The blue screen shows up sometimes but it just restart w/out the blue screen thing randomly!
I've been playing Sims 4 and it's really annoying because I have to save frequently for I am worried that it might restart again... it also does the drrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr r. Do you know what I mean? HELP

More replies
Relevance 49.2%

I have a windows 7 vaio Sony PC . Every time I use it it shuts down at random times. I have looked in event viewer before it shut down and it seems to be event I'd 35 thats causing the problem please help

Answer:Pc shuts off randomly

10 more replies
Relevance 49.2%

Hi All,

My PC randomly shuts down by itself, what info would you guys want from me in order to help with any investigations?


C h r e d g e.

Answer:PC randomly shuts down

8 more replies
Relevance 49.2%

its been just a month i bought this laptop hp pavilion 14-ab057 and i am facing numorous problms.firstly it gets down randomly while am doing some work ,it gets shut down ,next it some times the screen goes black message nothing  ,i have to restart it.And now a days when i restart it shows a message"the system has detected that the cooling fan is not operating correctly.continued operation is not recomendedSystem fan 90B'its within warranty its jsut 45 days old from the date of buying

Answer:randomly shuts down

Hi, Try to update the BIOS of your computer.  NOTE: Sometimes updating the bios mess up with the log in password of your computer. Before anything else, kindly remove the password or unlock the computer by pressing Windows button+R then type netplwiz then click okay. Then under user uncheck the box then type the login password then confirm it. Dont touch the user name. After the update just do the same instruction then put a check mark in the box to activate the login password again. Go to Enter your computer's product number to the search bar and press enter Click Software and Drivers then click Go   Click version then select the operating system of your computer.   It will then show you the list of drivers you need. Just hover to BIOS then download it manually and run the driver.  Hope it helps.  

"Education costs money; so does Ignorance"

1 more replies
Relevance 49.2%

My computer which is an HP Compaq 8000 Elite (bought refurbished) with Windows 7 Home Premium. It shuts down all by itself at random times. It doesn't matter what I am doing or how long I have been on, it just shuts down whenever it wants to. Can you tell
me if this is a problem with the computer or something else?

More replies
Relevance 49.2%

Hi, I bought a Gateway desktop roughly a month ago, and it has been working great up until today. This afternoon, it suddenly shut down and would not power on at all. I checked the temperature and it didn't feel hot at all, so I doubt it was caused by overheating, but I could be wrong. The computer was "dead" for about eleven hours, although the connected modem for some reason registered "pc activity" throughout the 11 hours (I know the modem works because I connected it to my shut-down laptop and the "pc activity" light stopped flashing) However, after 11 hours, the computer suddenly powered on by itself, and seemed to work just fine again. That is, for an hour and a half, when it suddenly shut down again. Again, this time I could not get the cpu to power on, yet it automatically turned on after about half an hour. I'm leaning towards this being a bad power supply problem, since I read that a bad PSU may cause the audio to crack, and the audio does crack after the PC has been on for a while, but the speakers themselves may be over ten years old too. I'm hoping it is not a virus. Any help will be greatly appreciated. ThanksGateway SX2802-07Windows 7 Home Premium6GB DDR2 RAM

Answer:CPU randomly shuts down

Various possibilities but it would be worth eliminating these old standards from the equation before you go any further:1. Clean dust from all airways, fans and CPU heatsink.2. After the dust has settled remove RAM sticks and clean edge connectors with pencil eraser. Pop the sticks in and out a few times to ensure there is no oxide on the connector itself. You could do the same to any other edge connectors too (particularly any add-on video or sound cards).3. Finally ensure all connections are firmly seated.See what happens after that.some other bloke...

4 more replies
Relevance 49.2%

hi, my pc has closed itself down again, twice. no warning just went off, both times under average workload, nothing too extreme, so i now have to find out what i've done wrong, this is the details of what i have checked:hiper 530 black atx (direct 6 pin pcix for gpu) temp 37camd 5200x2 temp 28c (core1 23c/core24c)mobo asus nodus temp 34c8800gtx temps 70's c fully scanned for malware seems okno other problemsall fans fine, no dust anywhereseems to be happening since 158.18 driver update(didnt think this would turn it off?)any ideas please?is there a log i can look up, i get no error message on shut down or reboottiaadam

Answer:pc randomly shuts down

click here

5 more replies
Relevance 49.2%

The main problem is the PC will power off instantly at random. The power supply is about 1 month old and was working flawlessly in a previous P4 system. It is a corsair TX650W and when the computer is booted up all the readings are good. The CPU is a -used- AMD Athlon 64x2 2.6 ghz 65w Socket am2 that has a stuck temp reading. It will run at around 23c on idle on core 0, core 1 is stuck at 93c and will not move on load or idle. It has a pretty good scythe cpu cooler with a nice thin coat of AC5. The cpu temp on core 0 will climb to about 35c on 100% load in prime 95 while core 1 will remain at 93. It wont get past 10 minutes in prime95 without crashing. It will simply power off all the way and has no beeps or errors when i reboot.

Some other specs on the PC would include,

Motherboard: A760G M2+
RAM: Mushkin 2GB DDR 2 800 MHZ 4-4-4-12
Video Card: ATI 4650 1GB Pci Express
CPU: AMD Athlon 64x2 2.6 ghz 65W with Scythe 6 pipe cooler
HDD: 320gb Sata, 80gb IDE
PSU: Corsair TX 650W single rail @52amps

The interior is nice and dust free and has plenty of air cooling. I'm leaning towards the cpu being the defect. It is the only item i don't have much history on and has a stuck sensor. If anyone has any suggestions on how I can troubleshoot this or what they think the issue is I would greatly appreciate it.

Answer:New PC, randomly shuts down.

Does it BSOD or just Kurchunk and off?

Despite the reading stuck, i wonder if the 93C reading is the issue?
It could be the heat safety of the computer saving you from frying yourself.

5 more replies
Relevance 49.2%

I have a PC that I have been trying to fix for 2 years I BEG FOR HELP

here are the specs

MOBO Asus ROG Maximus III Formula
CPU I7 860
RAM 4GB of Patriot Sector 5 ddr 3 1333

Okay so the issue is the PC will shut off randomly when idle searching web or watching movies etc... no BSOD no warning shut OFF like u pulled the plug...

So first thing I did was replace the PSU and was shocked it was still performing these random shut downs

then I bought a new HDD and after installing OS and thinking everything was good POOF shuts off again so I got MAD and left this PC aside for a few months

then I returned determined updated bios left PC idle in BIOS to see if it would shut down in BIOS randomly and the PC DID NOT SHUT OFF in BIOS so PSU is working atleast

So I decided to install Linux on a USB and run a os through USB so the PC seems to not shut off when using USB OS but the moment I try to COpy a file to or from HDD POOF.... this made me mad and i left the PC aside for a few more months...

here I AM TODAY trying to get this thing going for the last time I went online bought a PCIE Sata Controller Card thinking that the issue is with the On Board Sata controller

So i got the sata controller in got the windows 10 going installed gpu drivers everything was looking great I WAS HAPPY and then it happen POOF i am now mad again but this time I am asking for help

I have bought a new HDD and PSU also tested d... Read more

Answer:PC Shuts off Randomly PLEASE HELP ME

9 more replies