Computer Support Forum

Natural Wireless Laser Mouse 6000

Question: Natural Wireless Laser Mouse 6000

I am having problems with installing this mouse on Windows XP. I tried all the suggestions mentioned above by DAI and while the computer recognizes the new hardware, the mouse does not work.

My husband got it to work for a bit, but it stopped working again. Can anyone help me?


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Preferred Solution: Natural Wireless Laser Mouse 6000

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Answer: Natural Wireless Laser Mouse 6000

check the batteries are ok
reinstall the drivers
reset the mouse with on the mouse reset button on the bottom of the mouse and on the receiver

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New Years Greetings!
I have an HP Pavilion dv6000 (March 2007) with Vista.

I just installed the Natural Wireless Laser Mouse 6000...several times in fact!
First time it worked. Then after rebooting, it came up with a message with 3 choices:
- install driver (had already done that)
- don't ask again
- (I forget what this said)
So I said "don't ask again" and that's when the mouse went dead! Argh!
After uninstalling and installing from the disk TWICE, (pressing all the correct buttons on the transmitter and mouse and unconnecting the USB before this)
I finally downloaded the driver from online just in case it was the driver that came on the disc. It is Driver Version
Finally got it to work, HOURS LATER! but not on my mouse USB port which is the PS/2 Port that says IRQ 0x0000000C (12)

I had to move the USB connector to another port.
I spent [email protected]! trying to install and uninstall this and am coming to the conclusion that VISTA is the problem. Am I right?
I went to all the help features and did all the right things.
Device Manager says this new mouse is there. Says it is working properly.
But then nothing happened until I moved it to another port.
I would like to plug the USB into the normal mouse port. But it probably won't work. Why?
Am seriously considering a Mac for the first time since I started using a computer in 1980s! Thanks for any and all suggestions. Cheers!

Answer:Natural Wireless Laser Mouse 6000

use an adaptor

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Hoping this is a simple fix.....
the scrolling on my mouse is choppy, when I scroll an IE page it has like a delay? Its not a smooth scroll. I have been all over my manual and support for it and cannot find anything that will change this. The settings offer up slow-fast options but it only causes the page to flip faster or slower duh lol sorry I am at a loss as to how to describe this. Let me know if I can tell you anything that would be of help.

Answer:MFST wireless laser mouse 6000

No one familiar? I have been digging but cannot find a solution. This really seems to be a simple fix with-in the controls but there is not any option that corrects this. You scroll and the page moves with a delay and a line as if going page by page. I had first thought it was a setting within IE but it also does this in notebook and other software programs. Even sliding the sidebar vs. scroll is choppy. Any suggestion would be nice thank you.

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Hey, I recently bought a Wireless Laser Mouse 6000 v2, and when I put the install CD in, it says it is not compatible with my version of windows which is Windows 7. So I went online to look for the software on Microsofts website, and I found it. So everything installed ok, and the mouse was working. Only problem is whenever I try to open the Control Panel for the mouse, to change my buttons or something, nothing happens. It shows a loading cursor and than stops. I've tried reinstalling the program, and I dunno whats wrong. Thanks.

Answer:Problem with Intellipoint Wireless Laser Mouse 6000 v2.0

why isn't anyone replying?

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Hi everyone,

Hoping someone has some suggestions for my new problem.

The problem:

My new Microsoft Wireless Laser Mouse 6000 installs on my laptop the way any normal mouse should. I have since decided to use this new mouse on my desktop PC instead, which was successfully using a wired mouse. When plugging the new mouse in, the New Hardware Wizard could not install the mouse. On top of all this, when I reverted back to my old "wired" mouse, the wizard could not install this mouth either. Something has gone wrong and now I can't install any mice. I have tried all three mice that I own, and it seems that my computer is just having trouble installing mice in general. All the mice install fine on other computer.

-wizard says, "cannot install this hardware"
-mouse is listed in DEVICE MANAGER as "other device" with a yellow exclamation mark
-pointer arrow remains in the middle of screen, mouse doesn't work to move it around.
-USB ports work fine for my other USB devices. I've tried them all
-Microsoft Intellipoint software is up to date, installed and seemingly ok when I open it in control panel

Already done:
-tried replacing DRIVER.CAB from WinXP installation disc
-tried uninstalling the mouse in DEVICE MANAGER, unistalling Intellipoint, and starting the whole process over again.
-tried changing channels from the mouse to the receiver, but that isn't relevant to the problem anyways since I know the mouse w... Read more

Answer:Wireless Laser Mouse 6000 refuses to install... looking for suggestions.

Have you tried system restore?

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I just bought a Microsoft laser mouse 6000 from Newegg (specs here). I'm trying to get the back and forward buttons working in Ubuntu 7.04 (Feisty). I did some modifications to configuration files as suggested by Google search results. Unfortunately, that screwed it up so that the scroll wheel controls back and forward, and the real back and forward buttons don't work at all.

The imwheelrc config file (/etc/X11/imwheel/imwheelrc) says that the xf86config file needs to allow for enough mouse buttons. But locating xf86config in the terminal returns nothing.

What can I do??

Answer:Microsoft Laser Mouse 6000 on Ubuntu 7.04


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I originally had a Logitech optical mouse, but lost the usb mini receiver. (btw can i get a new one anywhere?)

So i bought a microsoft wireless laser mouse 6000, and it worked great. Then one day, in the middle of a game, it just stopped working. The device manager says all things are good, yet it still wont respond. The green light is not flashing, is on, and when i try to reset the connection on both the mouse and receiver, it never resolves the issue.

Is there anything i can do?

Answer:Microsoft Laser mouse 6000 wont respond :(

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I have one around 6 moths old. Recently it started sticking. Not just where my wife spilt something on the keys (she said she didn't but, you know....) but also the spacebar, backspace keys too. I often have to hit them three times before they type.

Are these things safely cleanable? Or should I just dump it and get another (keyboard, that is ; not wife,. Mind you...........)


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Hello all-

I bought this wireless bundle awhile ago from (woot link here, MS link here) and I'm trying to install it on my laptop.

So far it's a no go - I'm not getting any response out of either unit. I'm using a Dell Latitude D610 connected to a dock at work so I can use my monitor. The mouse connector on the wireless receiver goes to a USB connection, the keyboard connector goes to the older, standard purple connector on the dock.

When I plug the receiver in it turns on and it went through the add new hardware balloons in the system tray. When I try to turn the mouse or keyboard on, though, nothing seems to happen. I hit the connect button on the receiver, then on the mouse/keyboard and I don't seem to get any response. I installed the software for each device from the MS link posted above, turned the computer off, plugged the receiver in, rebooted and it still wouldn't work.

I'm using XP Pro SP2, everything else is pretty standard except for the fact that I'm using a docking station - could the dock be causing the problem? I tried installing the mouse when undocked (my laptop doesn't have the keyboard connection) but it still didn't work so I don't know if that's the issue.

Any suggestions or pointers? I'd really like to use this new combo instead my the crappy keyboard/mouse I'm on now. Any help is greatly appreciated!

Answer:MS Wireless Laser 6000 Desktop Bundle not working


anybody have any clues?

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As mentioned in the title, I've got a Microsoft Wireless Laser Keyboard 6000 v2.0.
I want to assign a string of 14 characters (13 digits + 1 carriage return) to one of the 5 favorites buttons.
I wasn't able to find any direct of indrect way, so any help is welcome. Thanks in advance.

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Ok, I now use a Microsoft Wireless Natural Multimdeia Keyboard which is complemented by a MS Wireless Intellimouse explorer 2.0 (Tilt Wheel)and controlled from a Optical Desktop Reciever v2.0A.Since getting this installed onto my XP machine the Boot time is 4 times slower compaired to a PS/2 mouse & K/board.I have updated and downloaded the Wirelss patch and this has not made any difference.Does anyone know if this is typically normal for something wrong.Device manager shows HID device's and all ok there.

Answer:MS Wirelss Natural K/b & Wireless Mouse ?

the Intellitype Pro v5 software installed.

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Yesterday I bought a Wireless Internet Keyboard And Wireless Laser Mouse from the Brand:Micro Innovations and I did everything it said but when im about to install the software I leave the non wireless mouse that I used to have plugged in to install the software... so I install it and the wireless keyboard works great but the wireless laser mouse doesnt work... any suggestions....PLEASE HELP

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I had to replace my keyboard after 3 1/2 yrs since the keys were sticking and the letters worn off. I bought the Microsoft Wireless Laser 6000 Mouse with the wireless keyboard. It works great with one problem. If I enable "allow this device to bring computer out of Standby" for either the mouse or the keyboard, the computer never goes into a full standby. The fan is always running and so are some other parts of the computer. If I dont configure the mouse or keyboard that way, the computer will go into regular and complete standby but will need to be turned on with the power button to bring it out of standby. The Receiver is USB so Im thinking the reason the computer doesnt completly power down is due to the receiver needing to be active. Is there a work around or do I just stick with using the power button?

Answer:Microsoft Wireless Laser Mouse and Wireless Comfort Keyboard

I'd stick with using the power button

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Hello, I have a MS Wireless Comfort Keyboard and Mouse 6000 and have the Intellipoint and Intellitype 6.1 software for them. The keyboard and mouse lately have been acting squirrelly, for instance, when I hold down 'w' in a game to move forward, it will stop and I have to release and repress. The mouse is also acting a little jumpy. It felt like the batteries were running low so I checked the two programs above to look at the battery indicators and surprisingly, they were both 'good' and fully green. I have had those batteries installed for at least 3 months. I changed the batteries anyways to see if it made a difference. They didn't. In fact, when I took out the batteries altogether, they battery indicator still read full. Has anyone heard of the program not updating itself? The issue is new and yes, I have played the game for months now without the issue. Thanks guys!!

Answer:MS Wireless Keyboard and Mouse 6000

Try to uninstall and reinstall your mouse/keyboard drivers and software.

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Is it unusual for a 3 month old wireless mouse to quit working?

I tried three different batteries and the light on the bottom still doesn't light up.

We hooked my son's mouse up and it works so I know it is not the pc.

I have already purchased another one as I didn't feel like going through the trouble of trying to return it to MS all for $39.99.

Answer:Microsoft 6000 Wireless Mouse

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I bought a new wireless internet keyboard and laser mouse yesterday but when i install the software in the computer only the wireless keyboard works but not the wireless laser mouse.....when I install software I leave the other mouse in to control you think it is because of that...but if I dont leave the other mouse in how am I going to control things to install software....Could Somebody Please help

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Several minutes, and sometimes less, after boot-up, the mouse becomes erratic, sometimes coming to a complete halt. Thinking it was either the interference of an outside signal or a build-up of static electricity, I have tried several things, including 1) rebooting, 2) disconnecting the power sources, 3) moving my external hard drive away from the mouse, 4) using different keypads to limit potential static build-up, 5) moving my entire system to a somewhat different location (fortunately, it's all on wheels) -- absolutely none of this works! Disconnecting the main power source and reconnecting it solves the problem sometimes, but only temporarily.

Has anyone had similar experiences? Its an MX™ Revolution

The world’s most advanced mouse.

Highlights: Cordless, Hyper-Fast Scrolling, Laser Sensor, MicroGear™ Scroll Wheel, One-Touch Search

Answer:Logitech Wireless Laser Mouse

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My hp wirless laser comfort mouse scrolls horizontally and vertically but exhibits strange behavior. By strange I mean the pointer does not respond when it hovers over minimize, maximize or exit buttons on opened windows of applications. Also, when I remove it, this behavior persists in my laptop using its touchpad and so I have to reboot and omit the use of the comfort mouse entirely. What causes this?

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Just installed software and driver forWireless Laser Comfort Mouse - Product Number XA965AA#Abb When I go to the HP Mouse Control Center it says "No device found" All the basic functions of the mouse work, left / right clicks and scroll but i can not configure any of the other buttons. I've look up the support for this mouse on the hp site and it's was less than helpful, only gave me the chance to download a quick start up leaflet, very useful! Any help anyone?????????

Answer:Wireless Laser Comfort Mouse

Just purchased the same mouse, installed on HP PC running windows 7 as per instructions but am having same issue. Have you had any joy rectifying?

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I believe I'm having some sort of signal problem with my wireless mouse. I play an online game in which you can hold down the right mouse button to look around. Occasionally it will get locked like that, and I have to click the button for it to fix itself.

I surmise that for whatever reason, I click and hold down the button, but when I release it, it is not registering that I have done so, so it just acts as if I am still holding the mouse button down. Clicking it once gets the signal sent that I have released it.

My friend reports having the same problem with his wireless mouse, yet far less frequently.

I've always had little annoying problems like this with wireless mice, and I'm beginning to think they are inferior in overall design to something much less complicated, like a wired mouse. Does anyone know what my problem might be?

Answer:Problems With Wireless Laser Mouse

Well, the connection between a wireless mouse and its receiver occasionally drops, sometimes for a millisecond or so, sometimes for longer. In your case... It'd seem a bit odd for it to only do that kind of errors.. Anyways, if you want to get rid of this problem, start by testing with a decent wired mouse... The wire is always there, whereas the wireless link isn't.

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I am considering purchasing the Microsoft Wireless Laser Mouse 7000 as the Logitech MX Revolution I have had replaced twice since I initially purchased it in Feb 2008 has developed the same fault again, i.e. The Freespin wheel has begun to wear out and as such intermittently the Freespin feature stops working, the last MX Revolution suffered the same fault and eventually the fault got worse. Very disappointed as otherwise I find the mouse to be goodAnyway that's beside the point:I was wondering if anyone uses the Microsoft Wireless Laser Mouse 7000, and the Intellipoint V6.2 software and could tell me if it is possible to set the mouse up with the Intellipoint software to allow the two buttons where your thumb goes to go back and forward a page on IE7 & Firefox?

Answer:Microsoft Wireless Laser Mouse 7000

I think you will find the software is upto v6.3 well thats what im using at this time with a 5000 and yes the buttons can be configured.The two buttons on the left side (thumbside) have been set to lower button (magnifier) top button (Back button)

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Hi People, very simple question. Maybe I could get an answer to my question that I should had asked when I was buying. This wireless mouse uses two "AA" batteries or rechargeable batteries. Question: What about turning it off for the night or whenever I leave my computer? So that I don?t change them every two-three days. Thank you for your help with such a stupid question.

Answer:Microsoft Wireless Laser Mouse 5000

The mouse should go into a low power mode so it doesn't use that much battery power.

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I am new to this forum and please forgive me if i didn't do something by the rules.
Here is my problem, i'll try to be as concise as possible.

Just yesterday i bought Wireless Keyboard/Mouse (laser) combo from Sweex (product code KB225US).

After two hrs of work the mouse pointer stopped responding. This happened after i rebooted my machine because of system freeze while playing with keyboard costumisation and copying files into the external HDD . I recall killing two or three processes, don't remember which one.
Receiver works ok on whichever USB port i put it into.
Mouse buttons work ok
Keyboard works ok
Pointer reacts (a little) only when exposed to direct light.
Batteries are new

Went back to the store this morning for replacement but it worked fine on their newer comps that were for sale. But same problem occurred with two older comps at work this evening.

My actions wereSwitched USB ports several times
Swithced off WiFi/ changed channel (to prevent interference)
Driver uninstall/reinstall several times (from CD/website)
Mouse uninstall/install (device manager)
Uninstall Wacom Intuos3 Ddriver

Nothing worked

I am willing to fight to the death for this mouse
Please help me. Should i go safe mode or registry or whatever? Just don't tell me to format, i have so many softwares installed. However, no other mouse software.

WinXP Pro
Version 2002
AMD Athlon 64x2

Thanks in advance

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As title. This mouse is still available in the official HP store Uruguay in two versions (HP# LB423AA, HP# LB425AA) but I have not been able to find it anymore in Europe. Any advice on a place where this can still be purchased would be very appreciated!

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Hi all,

I recently bought a Trust MI-7770C laser mouse and I installed the drivers and everything worked fine.

A few days ago I ran Malwarebytes and Spybot S&D and now the mouse doesn't work.

I've tried restarting, uninstalling and reinstalling the drivers, but nothing works.

Any ideas?


Answer:Trust MI-7770C Wireless Laser Mouse

Does the mouse light up, show up in the device manager?

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I just received an MX3200 keyboard/MX600 mouse combination and installed it on my Vista 32 machine. (I had previously used a no-name wireless combo that ultimately wore out.) I installed the latest Logitech drivers, made sure batteries were fresh, that it was properly connected. However, the mouse is not behaving properly. It acts like a regular roller ball mouse does when the ball is jammed or on the wrong surface--the cursor doesn't track the mouse motions. I have to repeatedly swipe the mouse on the pad to just get it to move a little. In fact, I had to turn my pad over (i have a stiff pad designed for laser/optical mice) to get even lousy responsiveness. I've tried the mouse on soft pads, on the table, on a piece of white paper, to no avail. I made sure the BIOS enabled USB mice. I"ve checked control panel settings, the logitech utility, but nothing there improves the situation. Any advice?

(I used my wired mouse to create this note).

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I ordered a new MS wireless laser mouse 5000 because after several yrs my old one went bad. Well, I have retained the MS wireless comfort keyboard 4000. Now, when I try to install software through CD MS intellipoint 6.3, I essentially have the following
msg.:  I'm told that that this cd is blocked because it is not compatible w/ windows 7. Another problem is that with the new mouse I can not type anything. This, of course, could be the result of not being able to install the CD that came w/ the mouse.
Now, I've tried about everything---all the downloads which  I could find, and apparently, I'm current w/ the software/drivers.  I just don't know what next to do; I'm not very experienced w/ these things.
Does anyone have any answers; those laser mice are expensive.

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Hello all,

I am having an issue here and I am not quite sure how to resolve it. I have a Microsoft Wireless Laser Mouse 8000 and I also have a wireless home network using a D-Link WBR-2310 wireless router. I am using Windows Vista, and when I am using the mouse with my computer and the wireless network enabled the mouse pointer moves very erratically and does not move smoothly at all. The computer is plugged in directly into the router with an ethernet cable, it is not using a wireless NIC card.

I am fairly certain this is from interference from the wireless router, i have tried different channels to see if I would get less interference but none of that seems to help any. There does not seem to be any settings for my mouse where i can choose what channel it is running on, it runs on Bluetooth. The wireless router is running 802.11g and as far as I know, this and Bluetooth both run at 2.4ghz.

Any ideas/suggestions?

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I ordered a new MS wireless laser mouse 5000 because after several yrs my old one went bad. Well, I have retained the MS wireless comfort keyboard 4000. Now, when I try to install software through CD MS intellipoint 6.3, I essentially have the following
msg.:  I'm told that that this cd is blocked because it is not compatible w/ windows 7. Another problem is that with the new mouse I can not type anything. This, of course, could be the result of not being able to install the CD that came w/ the mouse.
Now, I've tried about everything---all the downloads which  I could find, and apparently, I'm current w/ the software/drivers.  I just don't know what next to do; I'm not very experienced w/ these things.
Does anyone have any answers; those laser mice are expensive.

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I have one of these and every so often it the mouse pointer sticks for several seconds which is annoying when gaming etc. I've only had it a few months of which its been for the last 2 to 3.

I haven't got the software installed as I see no reason why it would prevent it sticking + sucks up system resources.

It does it both on my desk which is a plastic surface with a bubbly effect and a mouse mat, both clean.

Is there anything else which could be causing this or is it just due to wireless-ness?


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I'm used to periodic lapses when Windows forgets that I have a Bluetooth mouse & keyboard but today's behaviour was really weird.
Fortunately I keep a wired mouse and keyboard strategically hidden just in case.

I just booted into W7 and noticed on the log-on screen that the mouse was behaving erratically - would judder around the screen rather than glide.

Anyway I uninstalled it once I'd booted up and went to reinstall it. It worked but Windows asked for a restart. This had never ever happened before. It even asked for the WEI to be refreshed! I've checked and I can't see anything different driver-wise. I've gone through the motions of uninstalling/reinstalling mouse and keyboard dozens of times but never had this happen.

Comments anyone?

Answer:W7 Bizarre Behaviour w/Wireless Laser Mouse 8000

Have you updated anything lately? How about installing anything new?

Perhaps your mouse is running low on batteries?


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Hope I don't have to buy a new set right now, but I gotta do what I gotta do.

I am a huge fan of the right-click function of the mouse.

Yesterday morning, it was working fine, but later in the day the right-click action quit working. No response at all. The left button, wheel, and other buttons are working fine. I use the right button a lot, did I say A LOT? Mainly for cut-and-paste (at least it was, yesterday.)
Keyboard is working fine, also. Batteries are good. Signal is good. I suspect I wore the little guy out.

Suggestions? or, recommendations for replacement. I like the "comfort keyboard" in this set. The curvature is not as pronounced as the earlier Microsoft Natural keyboards. Not split in the middle.

Thanks for listening to me whine. BTW, running Windows XP Home, in case that matters.

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formatted to no avail trying to solve this problem and found out unplugging this from the USB port made the Screensaver and all come on.

but I have yet to find a fix for it when it is plugged in, the HID Filter or whatever update did not fix this issue, if nothing else was probably responsible for it more then anything.

I even went into device manager power settings to disable them to wake up the computer and it didnt fix the problem either.

anyone got any ideas?

Answer:Screensaver dont come on with MS Wireless laser Mouse and Keyboard 5000

You could try taking the mouse batteries out. This will rule out that it is making tiny detections of movement even if unintended, while away. If the screensaver comes on, then you know it's doing this. Then, you can try lowering the dpi it uses, if it has that ability. Basically, test it out like this for a minute.

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So I'm currently having an issue with my Wireless Laser 8000 (Bluetooth) and hoping someone here might have some insight on it as my googlefu is not getting any results and I really don't want to replace the mouse as I'm using it in combo with the Wireless Entertainment Desktop 8000 keyboard and pretty much love this setup right now.

As of late my mouse has decided to basically throw itself in to sleep mode after about 3-5 seconds of no activity. This doesn't happen all the time but it's getting kind of insane as bringing it out of sleep causes some serious mouse lag and/or quite a bit of moving or a click to reactivate it.

Anyone with this mouse ever run in to a problem like this or in general? The keyboard isn't running in to any issues in regards to losing signal and/or sleeping and not kicking in right.

Unfortunately the Wireless Laser 8000 has been discontinued so I can't even get a proper replacement for it and have to get one of the new bluetrack mice, but none of them are rechargeable .

Any help would be appreciated.

Answer:Wireless Laser 8000 - Mouse sleeps after a couple of seconds

Frist thing comes to mind for me is; have you checked the battery status to see if it needs replaced. On rechargable batteries, there is a set number of recharges it can have and they do go bad from time to time. I would start there first, replace the battery. Here's a link to the mouse if you have not already checked it out.

Wireless Laser Mouse 8000

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I cannot get the Print Screen Function to work on the MS Laser Desktop Keyboard. Sometimes I just want to print the screen e.g. to print a list of folders in Explorer, but the key seem to do nothing at all. Am I missing something?

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I have just bought the above and tried to install on Vista using the CD. I was led to the MS site to download the vista software which has installed the keyboard fine but the mouse is not responding at all, so I am now using a wireless laser keyboard which is brill! and have to use the old PS2 mouse. Any ideas thanks because I like the look and feel of the mouse and would like to use it.Dick

Answer:Installation - MS Laser Desktop 6000

Which plugs into your ps2 or usb ports have a button on it (the mouse should have one too) Pressing the button on the sender, and then on the mouse and keyboard should connect them. If not and as you say the keyboard is working, suspect flat batteries in the mouse or a faulty unit.

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We have a user who uses the Microsoft Natural Wireless keyboard on a Sony Vaio running WinXP Pro. Suddenly several keys (a, d, g, and j) display the letter and another character when pressed (d8, g5, j7, and a~). I have verified that the laptop keyboard is fine as well as a wired (usb) keyboard. The keyboard was reset (using the reset button on the bottom). I have also gone into the keyboard properties, in CTRL PNL and restored defaults. I have suggested a reboot, but this user (VP) is in the middle of a lot of apps right now and doesn't have time. In case the reboot doesn't work, when he does have time, I wanted to investigate alternative solutions, if possible.

Any suggestions or ideas would be appreciated.

Thanks in advance,


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OK, so I just received my new keyboard (MS Natural Wireless Ergonomic 7000)today in the mail. I followed the instructions; loaded the drivers, installed the batteries, and configured the new keyboard and mouse.

My issue is that EVERY 10-20 minutes the keyboard loses the connection with the receiver and has to be reset. I have uninstalled and reinstalled the drivers, I put in new batteries, and moved the receiver to every possible USB port on my PC. I have tried everything I can think of to remedy, but this annoying problem still persists!

The mouse never loses it's connection, it works flawlessly the entire time! I am out of ideas... other than call MS because of a bum keyboard!

Answer:MS Natural Wireless Ergonomic Keyboard 7000 ISSUES

Could it be a driver issue? Can you try reinstalling the drivers? Maybe the drivers for the USB too.

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I need the download for this keyboard.

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Can anyone recomend me a good gaming mouse mat the one I got is hopeless as its small, I have tried looking on ebuyer with not much luck any advice??

Answer:A gaming mouse mat for my G5 Laser mouse

There are some mice mats referred to as gaming mats here, click here, but I couldn't attest to they're suitability. The ice mats seem to have a good rep amonst gamers (25x30 cm).Hope this helps.

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Question: Laser mouse

I just bought a new laser mouse to replace my old one it was a wireless mouse also from microsoft now i have a wireless micro inv mouse after a few seconds now it seems to go into hibernate and i have to click a side button on the mouse to come out of hibernate mode it seems i have to receivers one for my wireless keyboard and( old Mouse) and one for my new one when i hook and old mouse no problems? I have an Xp window system that i had built for gaming and this new mouse is not seeming to work out to great i might have to bring it back if i can't get it to work right.

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Question: 3d laser mouse

Laptop------ I use a 3d optical mouse which seems to work ok , it might not be the mouse, but I don't know how to phrase my question.--
this is what happens--- .n typing the question he the boy stood on t
whe burning deck.
notice how the cursor jumps or goes behind what I am typing, try this once upon it all worked perfectly, see that time it worked ok-- en isth happens -- what the heck can be wrong, it does see that last worked ok--- click the mouse and cursor shows , but when I type it does not flow with type always , even typing this its working but as I keep typing trouble will arise sooner or later usually sooner will tpe -----see--- the boy stood on the burning deck fire all around him ---sentance-- the last

Answer:3d laser mouse

Who makes this 3d mouse and did you look for the latest drivers off the makers website?

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i have a new problem, now my mouse is always on(the laser), even when my computer is shut off. it also turns off if i disconnect the usb. I notice this only recently started to happen. My cousin has had this problem for a long time too. Anyone know how i can fix this?

I have Inteli Explorer 3.0 with drivers.

Answer:Laser mouse is ALWAYS on

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Question: Laser Mouse

I have recently connected up a new wireless laser mouse, but it has massive responsiveness.I can edit the setting through my control panel, so it works fine once i've signed into my account, but on the welcome screen it is far too reponsive to se easily.I am wondering whether it is possible to lower the setting, so it does not move too quickly.

Answer:Laser Mouse

If it's any help you can use the tab and arrow keys to use this log in screen.

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Question: Laser Mouse

I have a cordless laser mouse, which is sometimes so jumpy that it is hard to put it on a link. It works fine on some surfaces but on a lot of the it is extremely jumpy. One of the surfaces it is jumpy on is a mouse pad. Can someone tell me why this is happening and/or how to or what to use to fix it?

Answer:Laser Mouse

faulty mouse or bad link to the reciever?? my laptop mouse does it sometimes as well, but i think its because the connection to the reciever sucks.

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Question: Laser mouse

Ok so I really need a new mouse and with the help of beedub reminding me...I am thinking about a laser mouse. Not optical but laser.

here is the link

OK so I am wondering what this gives me over optical and corded mice..(or both).

Can anyone answer this?

Answer:Laser mouse

unbelievable accuracy brother. the laser mouse makes optical seem like the **** that the wheel mouse has to offer. but who really needs such sensitivity...

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Question: laser mouse ?

what does a laser mouse do that a normal mouse cannot or an optical mouse cannot. I thought it might be a point at the screen laser curser but this seems to be wrong, I have looked on the web but none seem to explain the difference. any one explain in simple terms please.

Answer:laser mouse ?

A simplified explanation is that they read the surface more often and are therefore more accurate for precise movement. Usefull in graphics applications and games.

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I tried swapping in a known-good mouse and this failed to resolve the problem. I entered BIOS setup and ensured that both the touchpad and PS2 mouse were configured to work. I uninstalled the mouse drivers and rebooted so Windows2000 would detect and install the mouse. After Windows had installed the Mouse it functioned fine however when logged out and then back in the mouse failed to work again. I flashed the BIOS on the laptop with the latest version (downloaded from HPs Omnibook support site). I installed Windows 2000 SP2. I then removed the mouse drivers again and rebooted. As of this time the issue remains unresolved. The PS2 mouse will not function. The laptop is otherwise funtional, however, and the user can navigate using the touchpad, keyboard, and pointing stick. Incidentally....Event viewer shows no errors....

Any thoughts on how to fix this?

Answer:Omnibook 6000 PS2 Mouse nonfunctional

Are you using a Synaptec's (sp?) Touchpad (which my lappy has)? If so, you should be able to go into control panel - mouse, and there should be some settings (over and above the default windows mouse settings if you have the synaptec drivers) to have the ps2 mouse enabled as well as the touchpad. You may also want to check out device manager and ensure that there's no conflicts between user input devices.

If you aren't using a Synaptec touchpad.. then ugh.. you may need to contact your laptop manufacturer for assistance.

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Firstly, I hope this is the correct Forum for this post.

I have a New HP650 Laptop with Win 7 64bit Home Premium installed.

I purchased a Bluetooth Laser Mouse BT which I installed from the disc provided.
Initialy the Mouse worked fine, untill, win 7 went into standby mode. When I went back into Windows, the Mouse would no longer work. Nothing I attempted would recover it. Switch Off, Switch On, Press ID Button to reconnect, nothing.
I Un Installed the Program and Drivers.
I then Re Installed and it worked fine, untill, and you know the rest of the story.

This problem seems to associated with win 7 going into Standby Mode and Recovery.

Does anyone have a clue about this Nasty.

Owen Carlton

Answer:Bluetooth Laser Mouse BT

Does the BT transceiver plug into a USB port? Check that the two options shown below are Disabled. The first is accessed from Device Manager under the USB Hub Properties. The second is accessed through the Power Options in the Control Panel then clicking on Change Plan Settings (for plan you use) > Change advanced power settings. There seems to be a common problem with USB ports after the PC goes into hibernation.

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Hi  As part of my home setup I'm using the Lenovo BT Laser Mouse. After upgrade to W10, everything works fine (sofar!), but bluetooth can't connect/pair with my BT Laser Mouse, but my K810 KB works fine, as does my wife's MS Sculpt Mouse when I pair it. Any ideas? jjwho

Answer:Y2P - Bluetooth Laser Mouse

Hi, Do try:- force update BT drivers from Windows Update (Control Panel - device manager - select your BT adapter and in the driver tab check for online driver update- in BT settings turn off, wait a sec, then turn it back on- delete device and pair it again I had the same problem and this did it for me.

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I have a Logitech Laser Mouse, but the wheel (for scrolling) seems to stop working after a few minutes when browsing. If I open a new browser, it works, but then stops again.

What's going on?

Answer:Logitech Laser Mouse

Logitech "Lazer ?? Is that the Logitech optical mouse ( i.e MX series )?
If it is do you happen to have installed the lastest driver for it ? ( not the one that came with the cd disk)

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I live in Japan, and recently got this mouse for about 40 bucks. My old Microsoft laser mouse (the 6000 model I think) was started to fall apart on me and stop working randomly, so I found the Elecom mouse and got it because it had a decent dpi (1600) and wasn't super expensive.

Now I'm starting to regret my purchase. I don't know why, but the mouse lags A LOT. When I first move it after idle it takes a second, which is ok, but there are times when I am using it and it lags or freezes up completely for as much as 3 seconds or so. It also slows or skips sometimes when I am moving it around the screen, either taking a huge movement to make the pointer move a small distance, or making a tiny movement move the pointer straight past what I was trying to click. My old laser mouse never had this kind of problem, so I am wondering if anyone can advise me on anything?

I'm not sure if there is signal interference, either through the desk or from other wireless objects, or if the mousepad (a black non-reflective one, but I also tried a freebie plastic one with white and blue and a picture on it) is messing up the laser, or if this is a sign that the battery is already dying, or what. I just got the mouse about a week ago, so this is pretty annoying, especially when I am trying to play games.

Answer:My new laser mouse is annoying

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I have a Perixx laser mouse and every so often I hear the windows sound that it has disconnected from the usb (link below).  My mouse become unresponsive for a short while until I hear the sound that it has reconnected and all works fine again. I would say it just does it randomly just now and then, but I cannot figure out whats wrong with it. I have tried some fixes that I thought would help, like changing it to a different usb port and I have tried uninstalling it and reinstalling it. I also looked on their website and it tells you to just use the window driver, so there is no manufacture driver for it. The only other thing I could think of is that I use a hard mouse mat and sometimes it gets oily from using it by hand. Do you you think this could cause it? That maybe the laser has run over a oily surface or something?

Answer:Laser mouse keeps disconnecting from Usb

Possibly the mouse is faulty; have you tried it on another computer, and tried a different mouse?

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Dear all,

I just bough my new laser mouse fr PC fair..
ACROX MT1 laser mouse...but when i plug into my USB is not recognize by window...i trying to download the driver from internet..but there is not such model for downlaod the driver as well....??

Anyone can help?


Answer:Acrox MT1 laser mouse cannot use??

Its probably "MTI"(the letter I not the number 1) not "MT1" Check for drivers.

If the MTI driver doesn't work, try a few of the others as mouse drivers are usually fairly standardized.

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I'm not sure what is up with my setoint software I should be able to configure my mouse with buttons but at times I cant see the mouse in setpoint any ideas???

Answer:My G5 Laser Mouse is going funny!


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I recently purchased a Logitech Laser mouse and I noticed if I'm on the internet for awhile when I go to use the right mouse bottom to save a file I get a error 8007ffff message.
I have Windows XP with service pack 2 and never ever had this problem with any other mouse before. The only way that I see to fix the problem is to shut down my browser and open back up again(I use Internet Explorer 6.0.) Is there an easy way to fix this problem????

Answer:Laser Mouse Problem

There are many and varied reasons for this error in IE, it has been around since Windows 95 and in all versions since, but I don't think your Logitech mouse is one of the reasons at all.

One common reason involves the Google Toolbar, if you have it installed then uninstall and reinstall it again.

Also clear out your Temporary Internet files.

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The scroll wheel moves the cursor from side ti side. How do i make move the page from side to side like it used to.?

Answer:Logitech laser 660 mouse

I don't use the Logitech software but I'd imagine the setting would be.

If you can't find it I'd just uninstall the Logitech Mouse software from Add & Remove Programs and reinstall it.

You can get the latest version of Logitech's Mouseware from here:,CRID=1793,contentid=6003

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Question: Labtec laser mouse

Hi,My 1 and a half month old mouse is great except that the 4 way scroll has stopped working. I noticed this some time ago but just thought it was the programme i was using. The software can't have corrupt as the 2 side buttons work fine.Also, while in a thread, could anyone please tell me what beta actually is?Thanks

Answer:Labtec laser mouse

Beta - When software is being released, the first release to the public is usually called an alpha release (alpha being the first letter in the greek alphabet); a second, more stable release, is called a beta (the second letter in the greek alphabet) and this is usually the last one before a final release.Alpha + beta = alphabetThere are many other steps but that's just a quickie answer...Sorry I can't help with the mouse but maybe a reinstall of the software will help.

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I'm thinking of buying a new mouse as my old Microsoft explorer 2.0 has started to perform poorly. I had a look at some Logitech mice today and I came accross this one:,CRID=2135,CONTENTID=10917

Now I'm not specialized in this and so would like some advice. I like the design and the laser capability of the one I linked above but didn't really have time to examine others.
I'm not necessarily looking for a game mouse with thousands of buttons on it but a good response time one to work on my wood surfaced desk.
Also, it MUST to be wireless and would prefer laser as it's more precise.

Any advise please?

Answer:New Laser Mouse (advise)

It looks nice, only thing a lot of people look for in cordless mice is the batteries - the fact that they take AA batteries means they'll need replacing more often whereas if you got, say an MX1000, it has a charging cradle so doesn't require you to replace the batteries.

Just a thought....

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Question: Laser Mouse niggle

Hi guys,A few months ago, I ended up with a PC-Line (PCL-FL1) Laser Mouse from PC-World.It has been a great item so far,,,, but yesterday it started to 'play up' (I think that's the technical term !).It seems that the curser is now a bit,,, well sort of 'wobbly'. It sort of flickers/jumps about a bit around where it should be. It isn't constant, but every 2 or 3 times I move it.It's a USB item & I have tried it in several sockets, but it's the same.I don't have access to another unit to try it on.Any ideas out there please ?Am about to call PC-W, but I didn't keep the receipt for this,,,, but if there is a known problem with this model, it would be nice to tell them.thanks for reading this,,,,,

Answer:Laser Mouse niggle

Try Uninstalling it from Device Manager. But first before you do the above, connect your old mouse to use to reboot so that it as two mice's reboot and it should reinstall the mouse. The one to uninstall is a HID-compliant mouse

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hey i was wanting a new mouse and wanted to know if anyone has used logitechs new laser mouse???

these guys had only good things to say, but there seemed to be concern about picking it up and lag. also user reviews on the site showed it was not well recieved by gamers. Any input?

Answer:new Logitech Laser mouse

personally don't really stick with Logitech mice or keyboards but you should check this one out

wireless optical very confortable if you are right handed and I experinced lag only if I run it on a computer slower than 1GHZ

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Okay, Ive brought this product for like 3-4years ago... everything went good until this last winter when it started to behave weired. When i starta game like Counter-strike Source it disconnects for like 2-3seconds and then connects back... in this case it means that i can't play very well if u can imagin it. So ive heard that i could be overheated so i opend it and it was a plastic piece on the laster reader so i removed it... it works fine but stil when i start a game it behaveds really weired. Ty for the help if you can awnser!

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I recently bought an advent ade-LR1 3d laser mouse and installed it as directed on my new laptop. Everything worked okay for the first week, but it suddenly stopped being picked up by the computer. The buttons worked but the cursor didn't move. I uninstalled and reinstalled but it made no difference. Any suggestions? Thanks in advance. btw its cradle is plugged in via a usb

Answer:laser mouse problems

Sounds like the mouse is broken. If it's still new exchange it for a new one.

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As I move my mouse in a circular motion, the motion stalls every so often. I believe there's a software incompatibility. This problem did not exist before I deleted some softwares recently. I am currently using Windows 2000 Prof. Does anyone know what might be the problem here. I appreciate any help in resolving this problem.


Answer:Stalling Laser Mouse

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Bought a Logitech MX1000 laser mouse and it feels nice
The damn cursor jumps around the screen sometimes. I lowered the mouse speed a little. I tried different mouse mats. I made sure it was fully charged. It's got the latest drivers.

Save my sanity - please!!!

Answer:MX10000 Laser mouse

I wonder...

Logitech is pretty admanant about keeping the receiver away from other elctonic devices.

Have you tried moving it somewhere else?

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I have two laser mice... one a targus and one a microsoft. They lasted me almost 2 months each. But after i changed the battery both are not working. The microsoft tech support mailed me something which i did not understand... how do i get rid of this problem???

Answer:laser mouse problems

can you post the e-mail?

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I have a problem, so i'm running at lenova g550 laptop with a creative fatal1ty 1010 mouse. I just recently bought this laptop and moved my desktop mouse to my laptop however it does not work. It will click but the mouse does not move. I need it for work/gaming because my pc is fried. The mouse will work sometimes, but other times it won't(still click-able but will not move). I have added a mouse pad surface (which shouldn't matter since it can be used on any flat surface) Tried updating the drivers, uninstalling - reinstalling, different usb port, been through device manager settings, still nothing. Usually when my mouse is active the side will light up and the sensitivity button will glow. I know it's not the mouse, but I don't know exactly what could be wrong.

Please help this is driving me crazy! :cry:cry:cry:cry

Answer:**Please help, Laser mouse problems

Greetings, almoSTFUn.

What operating system version and Service Pack # are you running? The reason I ask: from what I've been able to find, Creative does not offer native support for Windows Vista/7 with the Fatal1ty 1010 mouse.

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I am in the market for a new mouse. I am thinking about going cordless this time as I am tired of the dealing with the cable.
I do play a lot of games. Mostly MMOLRPG and occasionally FPS. I am just wondering if any one as having good to say about the Logitech G7 Laser Cordless Mouse ?

Answer:Logitech G7 Laser Cordless Mouse

the G7 is one of the best, if not the best wireless mouse there is ATM. it's been updated from the MX1000, which is really good.

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I'm trying to install a Trust MI-7570K laser mouse on my XP PC. I followed the very basic installation guide but couldn't get the PC to respond (the Device Manager does see the USB transmitter/receiver). I exchanged the mouse at the retailer but that one doesn't get any PC response either. Trust support simply referred me to the installation sheet. Has anyone got one of these mice to work with XP?

Answer:Trust MI-7570K laser mouse

Have you first pressed the button on the receiver then quickly press the one on the bottom of the mouse. It will not work without you do this

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Hi my new mouse that came with my new logitech keyboard which I like but this new laser mouse I'm not sure of at all, I had a old vinyl mouse mat which it doesn't work on at all so now just got it on a hard back book but the cursor keeps flittering about to the corner of the screen. Its annoying and wish I of stuck with the old ball mouse.Does anyone else have one of these mice and what surface do you have it on.

Answer:laser mouse, whats the best surface

Morning junipaire, I have a couple of laser mice and they work just fine on those mouse mats that look like they are covered in lycra, this is the one I use. I think I got it in PC here

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Ive recived my new mouse today as above and I was wondering what the best settings are for it it also came with little small weights any help apreciatedRob

Answer:Logitech G5 Gaming Laser Mouse USB

click here for the latest driver

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I need help finding a mouse that is as small/light as the Radio Shack Gigaware; doesn't have to be wireless. We have very limited choices here in the islands, I've been all over cyberspace but of course, I can't try it out.

I can use my right hand (after suffering a stroke) but after about 20 minutes of constant clicking (as in games) with the logitech ones (several models and $$), it's a dead end for me. The Gigaware is perfect except for battery life. Any help is sincerely appreciated.

Aloha Much,


Answer:Mouse Help Please..small lightweight laser

You might look at the Gigabyte gaming mouse. It is not small, but has 5 configurable buttons and can switch between 1600DPI and 800DPI. It is wired (no batteries) and works quite well gaming or regular computer use.The best part is it is cheap.

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I have a problem with my g7 mouse , I have it 2 months now with no problems but the other day my son dropped it pretty hard. Next day i couldn't double click to login to my pc so i used the keyboard and once logged in mouse was fine. Since then the problems have gotten worse , every so often ( anywhere from 5 to 50 minutes) the buttons will cease to function on the mouse but i can still move the cursor, if I press ctrl + alt + del and then close task manager the buttons work again for a while and then it happens again . When playing games ( 2-4 hours) there are no problems . Dont know if this is a hardware or software problem. i have reinstalled both mouse and drivers , changed usb ports , system restored to a point before problems but nothing seems to work. Any help or ideas would be great thanks.

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A couple of months ago, I purchased a new Logitech MX610 cordless, laser mouse. I was hoping to use this in conjunction with my system which has a Gigabyte K8N-SLI motherboard, 3200+ processor and 1 gig of DDR. My PCI express graphics card is only a Radeon X300 SE. Since installing the new mouse it has been very erratic with the cursor, so I have been trying to rectify this fault by following all the advice on Logitech website. After a couple of months I have tried everything possible, including putting the small USB connector onto a USB extension, so that it is away from the main computer system. Still, after it has warmed up for a minute or two, the mouse cursor jumps everywhere on the VDU. Has anyone else experienced this with this mouse, and been able to rectify it. I do like the build of this mouse, so I would like to be able to use it. Thanks for any help given.

Answer:erratic logitech laser mouse

Oddly the problem has been solved for many with Logitech mice by uninstalling the Logitech software and using the default Windows drivers for a mouse.

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I have a brand new X1 Carbon Touch, WIndows 8 with a brand new Thinkpad BlueTooth Laser Mouse.   All drivers are up to date and have reviewed this problem with Lenovo technical support without resolution.   The problem is that while clicking or even just moving the mouse across the screen, the mouse will suddenly stop working.   The only solution is to reboot the computer.  Has anyone else seen this problem or have a recommended solution.

Answer:Bluetooth Laser Mouse Crash

There seems to be similar cases
You should read those and try solutions what is suggested in those topics

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The successor to the now legendary MX 700 has been revealed.


* MX Laser Engine provides 20 x times the tracking power of optical

* a built-in lithium-ion battery & rapid-charging base station

* Fast RF cordless delivers cordless performance that equals USB corded connection

* New thumb-button controls include universal page forward and back buttons and application switch to quickly move between open windows

* Illuminated 4-level batt indicator precisely monitors batt strength

* Wheel tilts for side-to-side scrolling, zoom with a click of the wheel

* Cruise Control rocker for speed scrolling up and down

* Deep-sculpted thumb support for incredible comfort, outside finger grips enhance control

In case my trusty MX 700 breaks, I will without a doubt get MX 1000.

Answer:Logitech MX 1000 - First Laser Mouse!

More photos:

and here: <--- Also includes a short video.

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Hi Every time I place the mouse into its receiver a pop-up box appears in the bottom right hand corner of the screen saying 'Your MX 1000 Laser Mouse's Batteries are critical'. I do not understand why this is happening (it has been doing it for about 4 months) as it is a rechargeable item and the batteries in the mouse cannot be replaced as far as I know. The mouse has 3 green lights on. I have asked Logitech and they are talking about the Logitech SetPoint files being corrupt and to reinstall but in Clean Boot. This is far beyond my knowledge so does anyone know an easier way please. Thanks Di

Answer:Logitech MX1000 Laser Mouse

U need to go into ur windows control panel and selecting the install/uninstall programs. Find the Logitech setpoint application and then unintall it. THen reinstall using either the disk, or download it from the Logitech website. Im affraid its the only thing you can do, I very much doubt that its a hardware problem. If u need any more help or a more detailed walk through just ask.

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I've been having this problem for months, somehow it would disappear, lately it's not disappearing. Today I was trying to figure out what could be the cause, my only culprit is my laser mouse.

This is what happens, I'll reboot the computer, everything boots fine as usual. I'll begin to use the computer, opening a program the mouse cursor will jump or it will take effort to do a simple double-click, and finally the worse is all my icons will grow to as large as they possible can, there is no solution but to reset, if I try to shrink the icons to their original size, I can't, because they will instantly grow to the largest size. I'm making a good guess that the laser is not working probably anymore, what do you think ?

I originally was thinking my ram, silly thought, then I thought maybe my monitor, and I came the conclusion my mouse, only thing left.

Answer:Laser Mouse - Oh not it's growing Icons

Since you consistently refuse to provide you system specifications, how do you expect any help?

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I currently have a Creative Optical 3000 mouse, it's about a year and a half old, nothing wrong with it except for the cord. It just gets in the way sometimes and it's starting to aggravate me so I think it's time to go with a wireless. I don't do any gaming, im just a net surfing, music burning kind of guy. The only two surfaces I use the mouse on is my desk and by bed, my optical performs well on both surfaces with no problem. Laser is the newest technology, but is it overkill for me or is it worth the extra money?

Answer:Upgrading mouse: Optical or Laser?

if you want to go wireless, either get an MX1000 or G7 from logitech

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well I bought A new computer with this motherbaord- K8NF-9 (NF4, s939, PCI-E)

and when I turn off my computer my mouse (which is optical) stays on.
if I dsconnect the computer from the pwer outet then after a few seconds it turns off and when I replug it it won't light again until I boot my computer.
Any ideas how to make it turn off?

Answer:My Optical (Laser) mouse don't turn off


When you turn off your PC, do you just press the power button on the tower?...or does this also happen when you go to Start > Shutdown ?

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I'm not asking which mouse I should get. I'm really asking if laser mice are better than optical for first person shooters? I know that laser mice have a better dpi than optical, but does that mean more accurate or smoother crosshair movement in fps games? exactly how does it improve your gaming experience?

Answer:Solved: Laser mouse for gaming?

I switched from a Logitech optical to a Logitech Laser and besides my new laptop I think it was the best decision I have made. Its fast, smooth, and the software I found for it has allowed me to tweak out the multipurpose middle button.

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[size=12][size=12]soon after I bought an optical mouse, I found out that now there are LASER mouses.Would a Logitech MX400 laser be noticeably better than an optical mouse [/size][/size] :question

Answer:Logitech MX400 laser mouse

About the same...BTW Logitech is just the best choice out there...

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This looks quite interesting! Read more on it here.

Answer:Logitech MX 1000 Laser Mouse

yes...its a great mouse

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Logitech MX1000 Laser Cordless Mouse?
I replaced li-ion battery with a AAA battery pack (NiMH), used the board that was on the ion battery pack.
The new batteries do charge , but will not hold a deep charge... need schemantics or need to know what the board on the ion pack fuction was or do I need more emf to force a deeper charge?

Answer:Logitech mx1000 laser mouse

...Or use the recommended batteries

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Can I use the Lenovo ThinkPad Bluetooth Laser Mouse with the W700?

Answer:W700 and Bluetooth Laser Mouse

welcome to the forum! yes, you can, as long as the W700 is equipped with a bluetooth receiver.   i use the TPBT mouse with my thinkpads using their internal receivers and my thinkstation using a USB receiver.

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Hi Guys

I recently bought this microsoft laser mouse 8000 " bluetooth"
I bought it to replace my logitech laser mouse which was giving up on me after 2 years
I thought it was just because it was old that it was not working right as i tried everything i could. It would work fine for a while and then the cursor would just slow down and go really slow across the screen for a few mins, then it would work fine, then it wouldnt.....and on and on........ Finally it stopped working alltogether so i brought it to the shop and got the microsoft one to replace it.

I've had it for less than a month but right from the off it is doing the same as my logitech did..The cursor just randomly slows every so often and is very annoying, it just gets worse and worse till i have to revert back to my cable mouse, which i dont like at all....

So im wondering at this stage is there something wrong with my pc?
The logitech worked fine for nearly 2 years...

I have all updated microsft mouse software and drivers,
I have tried uninstall and reinstall several times
The microsoft mouse works via a bluetooth dongle that came with it which works fine when sending and receiving things with it
I dont think its the recharable battery in it because i tried putting a brand new battery in it when it goes funny like microsoft suggest bit it still doesnt work right!
Ive also installed on different profiles on my pc aswell to see if any difference..

The mouse has a light on it thats green and goes ... Read more

Answer:Microsoft Laser Mouse 8000

Has anyone got any ideas?
Please Help

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OS=windows 7 (64) and Laptop is HP dv6t 2000

G500 logitech wired usb mouse was working intermittently for 6+ months and now has stopped altogether. (not receiving power from usb port, no mouse capability, not showing in devices and printers). The lights on the side of the mouse do flicker very occasionally as if it is trying to work.
The mouse does work on another laptop and another usb wired optical mouse will not work on the hp laptop in question. Additionally, of significance (I think) is that a thumb drive in USB and a new wireless mouse works on the laptop. Touch pad works.
Tried to date:
?Uninstalled set point drivers for mouse and installed latest version
?Ran System restore for a time period 30 days prior and mouse started working intermittently again but after a few days it failed
?Deleted hub routes under USB controller in device manager and restarted the laptop (per suggestion on a google search)
?Looked at device manager and noted no errors on any device
?Clicked on update drivers on all devices shown in device manager under headings of: ?Mice and other pointing devices?, ?USB controllers?, and ?Human Interface Devices? and all show latest drivers and working properly
?Shut down and unplugged laptop and removed battery (again google suggestion)

I am hopefully that the brains on this forum might have a suggestion to fix. The google search shows that there are a number of folks reporting this issue but I do not see many suggestions and none ... Read more

Answer:help please ...Wired USB laser mouse not working

Did you reinstall SetPoint? Try the latest version.

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need Help... please.. I buyed a N558 professional laser bluetooth mouse.. and I lost the instructions sheet where is written the pairing code which allows the mouse  to be connected with other bluetooth devices... I called the HP support and these jerks told me that this product os out of production and the can do nothing to help me.. [edited by Moderator] them all... 
do anyone knows that d*** code and kindly can write it back it to me?
tks. all

Answer:n558 bluetooth laser mouse

Hi @maffo ,
Thank you for visiting the HP Support Forum. Please be considerate with the language used when posting in the HP Support Forum.

I work for HP

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Hi all!
I have a cordless laser mouse that has decided to act up. Sometimes it won't let me drag items across the screen - it seems to disengage itself. Occasionally, it acts as though it has been clicked twice instead of once. It even ignores clicks! I have changed batteries multiple times, and used compressed air on the bottom. Does anyone have any suggestions? Thanks!

Answer:Problem with my cordless laser mouse

how far is it from the reciever? Are there any obstacles in the way (like a desk)?

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When I deleted my Microsoft Mouse driver, the screensaver came back on. when I installed it, the screensaver turned off after a while. It may also be stopping me from hibernating my computer as when I click on hibernate, it blacks the screen and then locks the computer. Thanks in advance.

Answer:Microsoft Mouse 6000 keeps stopping my screensaver from loading.


Usually, a mouse driver isn't needed. If not, try rolling back the driver to the previous one, or just uninstalling it in control panel.

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I am having 2 issues with a Latitude 5480 and a Dock 6000.
the first issue is I've been experiencing an issue with my Latitude 5480 that I have finally been able to troubleshoot down to the Dock 6000 being the culprit.

I have a Latitude 5480 running Windows 10. I have the Dock 6000 connected using USB C, which also has a number of USB devices connected to it, as well as 2 24" monitors using a the display ports. I use a wireless Logitech mouse connected via the standard Logitech receiver.

My issue is that my mouse cursor constantly blinks and is basically unusable when using the Citrix Reciever (er. 4.9).  I am unable to use the minimize, maximize, or close buttons in the upper right.  The file menus will sometimes appear but disappear before I can select anything.

During my troubleshooting (reinstalling both System-level mouse drivers and Logitech mouse drivers, disabling all Startup items, disabling non-Microsoft services, etc.) I was not able to fix the issue, until I started checking the Docking Station itself.

I have tried undocking the 5480, and connecting my Logitech wireless USB mouse directly to the 5480's USB port, and connecting my external monitor, and the cursor problem does NOT occur, which also leads me to believe the Docking Station is at fault. It does not appear to be an issue with the wireless mouse receiver. I've also unplugged ALL of my USB devices from the Dock as well, and the cursor problem remains.

Do I have any options?... Read more

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