Computer Support Forum

[SOLVED] Google wont load? [moved from Other Browsers]

Question: [SOLVED] Google wont load? [moved from Other Browsers]


Google has been working fine all day/night
Suddenly out of the blue whenever i click google, it started to take atleast 5 minutes to load, then when i type something in and search it would'nt do anything?

So o kept trying and now whenever i click it, it says "This page cannot be displayed" but all other websites work fast/fine..

I've tried some stuff, i downloaded firefox to see if it does the same..and it did so i un-installed it

Any help please? i am also using Internet explorer 7

Relevance 100%
Preferred Solution: [SOLVED] Google wont load? [moved from Other Browsers]

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: [SOLVED] Google wont load? [moved from Other Browsers]

Welcome back to TSF

Have you cleared the cache?

Download and install CleanUp! but do not run it yet.

*WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click on the ?Temporary Files? and uncheck the box for ?Scan drives for file matching? if it?s checked.
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

3 more replies
Relevance 82.41%

Hi there and hope everyones well. I have a Dell:

VOSTRO 1310 : INTEL CORE 2 DUO T5870 (2.
MEMORY : 1024MB (2X512) 667MHZ DDR2 DUAL

The problem I am having is that my browsers will not load webpage.
I DL Hijack this and did a scan .Please see Hijack this log report below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:55:21 PM, on 3/26/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\P... Read more

Answer:Solved: Browsers will not load microsoft website but will load FB, Google etc etc

Either it's a problem server side for them, which would be an issue with your IP,
or a process/service altered some of your core system settings on your end which blocks the microsoft website for some reason....., you can try a different IP address just to make sure it's not server side for them, and then if that doesn't work I am not sure what to tell you other than reinstalling all browsers, and eventually refromatting if reinstalling browsers does not work.

IF it is an IP issue it could be something with your network, if a network admin blocked the microsoft website, or even theoretically your ISP if there was a strange issue with them, however that would be rare.

2 more replies
Relevance 71.34%

None of my internet browsers including Internet Explorer, Google Chrome, mozilla or the new one that comes with Windows 10 will open or load. Also when I click on my Windows start button it does nothing as well as the dialogue next to it that says I'm Cortana ask me anything. I have run Malwarebytes anti-malware and it has identified 0 threats. I have adware antivirus but it won't run. Any help would be appreciated thank you!

More replies
Relevance 70.11%

Hi, I have a problem with internet explorer accssing google mail. every other website works fine, it is only the gmail site. however I try to go to it the browser says the "cannot display this webpage" message.

I have reset the hosts file, done all win updates, cleared all cookies and temp files etc but cant think of anything else to do!

Answer:Solved: Internet Explorer wont load google mail

16 more replies
Relevance 68.47%

recently my IE wont load pages just a blank page in waiting process, MSN messenger wont log in either, after few restarts it starts to work again, i did update my windows recently.

through Firefox everything seems to work though i ran ad-aware and spyboot it didnt solve it, im using Kaspersky Anti Virus and Zone Alarm, recently Kaspersky warned me bout LSASS.EXE scanning my ports and that it was repelled, weird though i seem to have it on my PC now as u can see:

heres what hijack showed me:

E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Documents and Settings\Eldar\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - E:\PROGRA~1\FlashGet\jccat... Read more

More replies
Relevance 68.06%
Question: browsers wont load

Internet Explorer, Firefox and Opera won't load. Chrome will. When Firefox is "loaded" it is in the list of processes on CTRl Alt delete, but nothing is on the screen even after Alt-Tab. I have run chkdsk - no change.What is the cure please?

Answer:browsers wont load

My first thought would be a malware attack. Using your working browser download Malwarebytes (the free version) - update it and then run in safe mode. Remove anything it finds. Available from click here

3 more replies
Relevance 67.65%


Thank you very much for reading my post,

Im having a problem loading hotmail and other Microsoft related webpage?s
Everything else loads fine,
Ive run bit defender online scan
tried system restore, run Adware, Spybot Search and Destroy and A squared free
cleared the cache and cookies of IE 7 and Firefox ,
flushed the DNS
Tried adjusting windows MTU
but nothing seems to work

Ive run highjack this and posted the log
Hopefully someone can shed some light on this problem

Thank you once again


Logfile of HijackThis v1.99.1
Scan saved at 10:00:20 a.m., on 11/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\WINDOWS\vsnpstd3.ex... Read more

More replies
Relevance 67.65%

certain forums will not let me login at all. when i type in my un and pass and click sign in, it acts like i didnt type anything in or just doesnt do anything. some that do, don't load any of the content on the page. tried mozilla, ie and chrome and all do same thing. they all do the EXACT same things. whats the problem? make all 3 browsers crash

Answer:browsers wont load forums

When did the problem start?

1 more replies
Relevance 67.65%

I have a friend's computer that is having problems loading any type of Web browser, along with most internet applications.

They are able to log onto msn messenger, yet games that require internet activity they cannot.

They are able to ping websites perfectly fine.

I did find this in the host file
which i erased and changed back to localhost

Any suggestions?

Answer:Internet Browsers, wont load...

Hi, the first thing i could think of is bad browser configuration or Malware.
Make sure that pc has antivirus and antispyware check if you can update and perform a full scan.

Then switch on pc, keep pressing f8, choose safe mode, log in as administrator
now Can you access the internet
Also in safe
click start then run type
inetcpl.cpl, click connection, then lan settings, make sure automatically detect settings i set, and make sure proxy server is not enabled.

Also find the firewall, in control panel, and temporary disable it.

1 more replies
Relevance 67.65%

Hi having real problem with my wife's computer here. Google search page wont even load. My laptop is fine but hers is terrible. We both use wifi and no problems until the other day when I removed a hijacker for her and then defragged. I just noticed "configfree" in her toolbar next to her wifi icon and did some research on that and many said its a pain in the arse so I removed it. But still no luck. Any suggestions would be cool. 

Answer:Blasted Browsers wont load!

Hi Belcant2 and welcome to BleepingComputer!  Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message. Please download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool.Vista/Windows 7/8 users right-click and select Run As AdministratorClick on the Scan button.AdwCleaner will patient as the scan may take some time to complete.After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.Copy and paste the contents of that logfile in your next reply.A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool. Please download Malwarebytes Anti-Malware and save ... Read more

1 more replies
Relevance 66.83%

Hello, I suddenly not able to watch any video. With youtube it comes up saying the video cannot be played, with facebook videos, it doesnt play the video, but it plays the audio. Its not just the broswer. The actual apps themselves, like All 4, Netflix, Now TV. Non of them will play. I need to fix this asap.

More replies
Relevance 66.83%

I am so running out of ideas.  Its driving me bonkers.
I am unable to load one specific website(atleast so far).  It wont load on any browser or any computer on my network.  Even if i bypass my router and directly connect to my modem, it will not load.  But I know the website is online because other people I know can access it fine.
Site: (its a browser game)
bypassed router (hard wired modem to computer)rebooted computerrebooted modem and routerdns flush (ipconfig /flushdns)netsh winsock reset 
reset browsers to default
HOWEVER!  If I load this with torbrowser the initial website itself loads just fine. It of course wont load the game because of the security settings in torbrowser (which I could bypass if I chose but what would be the point from there?)
Windows 7 - 64Bit

More replies
Relevance 66.83%

Iv gotten a pesky worm or some spam program and than had it removed with another program that searched it and got rid of it nicely. After that I think there’s something wrong with browsers since they don't load any pages but only in safe mode they do. Everything else such as streaming P2P programs seem to work. I tried both Explorer and FireFox.

Answer:Browsers wont load page but everything else connects

No difference.
I did not have System Restore On during infection and removal. Plus during removal it was suggested to keep i toff, so System Restore wouldn't play much of a part here since I dought itl have a previous good time to restore to.

The removal program I used was Smitfraudfix.
The infection was "SpyGuard" that was installed through ActiveX maybe or Explorer at least from some website.
So Im not sure if its Port 80 or what thats blocked...
Just browsing wont load pages, cuz its waiting for a reply...
Other connections seem fine.
I un-installed MCAfee's SecurityCentre Firewall and no help.
I tried LSPFix, but no difference.
Only Safe Mode can browse pages.

2 more replies
Relevance 66.83%

I have no idea what this is, I have cleaned my registry from CCleaner, Ran my antivirus, rebooted, I have basically tried everything.

Many pages just keeps on going in an endless loop.

A few examples:

Images from
Images from
Download page for Microsoft Security Essentials

And a lot of other webpages. This is really starting to piss me off.

All webpages actually has that endless loadloop unless I stop the loading, doesnt matter if the page is done loading, its still there.

Any help to solve this would be greatly appreciated.

Thank you

Answer:Multiple pages in my browsers wont load

slhmexe welcome to SevenForums


Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click the Search button

Upload the AdwCleaner[Rn].txt in your reply.

The log file is at C:\AdwCleaner[Rn].txt

9 more replies
Relevance 66.01%

hey guys
my browser wont load oron, rapidshare, some pages on tesco, thesun etc... it was working fine last night and i havent changed a setting etc it just stopped working. i tried 3 different browsers and none work. any ideas?

not sure if this is any help but i took a screenshot anyway as i googled the problem for 2 days now but cant fix it but i noticed alot of guys used this tool.

Uploaded with

Answer:Browsers Wont Load Half The Pages, Maybe DNS Problem?

From an admin account, open a command prompt.

type ipconfig /flushdns

See if flushing DNS improves things...You could also change your DNS setting if your ISP's name server is less than wonderful:
See for a list of alternatives...

1 more replies
Relevance 66.01%

I run both IE 8 and Firefox on my Dell Dimension system. I'm having problems now with both browsers taking forever to load. This may be a virus or network problem. IE 8 just loaded now after 15 minutes (exactly - I timed it).

- Once it's loaded once, both browsers load in normal amounts of time.
- I haven't downloaded any new add-ons lately unless one browser or the other installed one in the background.
- The problem just started today after a reboot.
- I've also noticed that my network icon in the taskbar doesn't show up anymore when I first boot but by the time IE opens, it has showed up.
- Using ipconfig, I did determine that I am on the network and connected immediately after boot up (router also shows me connected immediately).
- I've tried running IE from the command line with iexplore.exe -extoff. It didn't make any difference. I don't know if this works with IE 8 though.
- When I click to open either web browser, the process shows up right away in Task Manager and remains.
- I have all the latest updates to both browsers that I know of.
- I've run a complete system scan with McAfee (fully updated as of today.)

Now I've run out of ideas on what to try. I appreciate any help!


Answer:Solved: Web browsers (both IE 8 and Firefox) won't load or load extremely slow

16 more replies
Relevance 66.01%

Firefox can't load some websites but other browsers can. when type in the website on the browser and press Enter the browser stay on the same page and when i click reload it loads the page i was on.

I CANT SEEM TO ACCESS google and its search engine, youtube, and facebook..
so i tried to see if my extensions were messed up but it wasnt.
i tried to do as much as i know and firefox forum suggested it might be a malware

Answer:Firefox can't load Google/youtube/FB but other browsers can

Try this, open up command prompt(cmd)on run box for XP or type cmd in Vista/Win 7 system on your search programs and files box. Type ipconfig /flushdns and hit Enter. Try launching your Firefox browser and then check the difference. There will be a space between g and /.

15 more replies
Relevance 65.19%

Lately, whenever i want to visit any web page, the browsers won't load it properly. On google chrome it said that sometimes "unable to connect to internet", and whenever it is loaded it loads jumbled on the first few times. After refreshing or reloading the slow page several times, it loads properly but still slow.

I did some reading here beforehand, and i ran CCleaner and cleaned the cache and all, but nothing worked. I thought it was my Avast! but when i turned it off it doesn't have any effects at all. I know this is not my connection's fault because when i try loading some pages in another devices like my tablet or phone with my wi-fi it worked just fine. Been like this for like a month or so.
Any thoughts?
Any response is appreciated.

Answer:Google Chrome & other Browsers won't load properly/slowly

Hello and welcome Timot I cannot find the support page for that machine you have listed - not being funny but that is the correct model??
To me it sounds like either a driver or system error. I have these from time to time and have used fixes like rebooting the modem checking the network drver Ethernet or wifi but the first oen I go for is this and it is so simple and sually works < do first but the next one chkdsk is the usual fixer for me < use the /f and /r options in Option2 if necessary

I shall be interested in what you find as I am about to get the G750JM ROG

4 more replies
Relevance 64.37%

Installed Chrome on friends laptop (hoping that temporarly it might give less problems than ie is). Installation works fine but when it opens, it says New Tab up top, but bottom is blank & it wont even attempt to go to ANY .com. Ive tried reinstalling, etc just in case, to no avail.

I went ahead & attached the dds, etc so hopefully someone will be kind enough to tell me what in the heck is wrong or blocking it or whatever.

Thank you VERY much for your time & assistance.

P.S. there are other B.S. problems with this laptop right now (including since yesterday alot of Google, yahoo, etc search links redirect to the random B.S. sites), so if you happen to notice any other major problems on the dds/attach, please let me know too. Thank you!

DDS (Ver_11-03-05.01) - NTFSx86
Run by Owner at 7:05:12.74 on Fri 04/08/2011
Internet Explorer: 8.0.6001.19019
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2038.589 [GMT -5:00]
AV: AVG Anti-Virus Free *Enabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Enabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\Syste... Read more

Answer:Chrome "installed" fine, but wont do ANYthing! [Moved from Other Browsers forum]


Yes, this machine is seriously infected. I do not see the gmer log attached, and it's important that I have that log before we attempt the removal of this rootkit. Did you have difficulty running gmer?

3 more replies
Relevance 64.37%

Hi, couple of weeks ago I noticed that both my Firefox and IE8 Google searches were redirecting me to somewhere else.I searched for a solution to the issue and followed some fixes on this site and others and I thought everything was working fine after couple of days since I did not have any issues with google searches. Today I downloaded Chrome and used it for a bit and noticed that Google searches were redirecting to Happili site especially if I try to open the search link in a new window or a new tab.I don't see any issues like popups or slow internet connection. I ran Malware bytes, symantec endpoint, ddskiller, combofix, etc but nothig worked.I hope you guys can help and find a solution for this nasty issue.ThanksDDS:.DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18Run by Administrator at 17:24:00 on 2012-03-29Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2972.2091 [GMT -7:00].AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}FW: Symantec Endpoint Protection *Enabled* .============== Running Processes ===============.C:\WINDOWS\system32\svchost.exe -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeC:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exesvchost.exesvchost.exeC:\Program Files\Common Files... Read more

Answer:Google searches redirecting in Chrome but other browsers oken load

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE:... Read more

16 more replies
Relevance 63.14%

After a fresh windows install, 
I get warnings like 'your connection is not private' when I try to view webpages on Google chrome, and 'there's a problem with this website certificate' when using internet explorer.
Also, some webpages dont display very well, the pictures are missing and the text layout is wrong.
I set my clock to the right time, it was wrong, but I rectified it.
But I'm still getting these problems
I'm running windows 7 ultimate x64
Any ideas?
Thanks, the Venerable

Answer:Browsers wont even open safe webpages like google

Does the same thing more or less happen using Internet Explorer and/or Firefox?  After the fresh reinstall, what, if any, 3rd party monitoring and/or security programs were installed?  When the BC regulars [techs] appear in here, follow their advice, they won't steer you wrong  

6 more replies
Relevance 63.14%

I just restarted my system and it looks like neither Mozilla or IE can start. Minutes ago they were working just fine. Opera works just fine but when I try opening Internet Explorer I just get a blank page and when I try typing an address it goes unresponsive. Mozilla doesn't even open a window. It does show up as a process but not as an application. I just connected my phone via USB and tinkered around a little bit trying to get it to work but couldn't in the seconds in between the browsers working and not working. I'm stumped. If it's a virus, why is Opera unaffected. And why is it affecting IE and Mozilla in different ways? I reinstalled IE but it's doing the same...
Please this is driving me crazy!

Edit: Just finished a quick scan with AVG and it found no infections...I'm stumped...

Answer:Browsers won't start. Please need a quick answer. {Moved Thread - Possibly Solved}

8 more replies
Relevance 60.68%
Question: google wont load

helping a frienmd with his computer... think i have it fixed but cannot gert google to load in internet explorer... ninemsn loads ok.. but any thing trying to go to google fails.... Help :(

Answer:google wont load

there's a super common effect of all the viruses going around which rewrites your hosts file to mess with google. Open C:\WINDOWS\system32\drivers\etc and open the hosts file with notepad and see if there's anything listed there other than localhost

Also, go to the start menu then Run then type cmd and hit Ok then type:

ping and see what IP address the reply came from. It will say Reply from: for example and we can check if your computer is correctly resolving to a server actually owned by Google.

1 more replies
Relevance 60.68%

i used the HiJackThis proram and this was the log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:42:31 PM, on 9/2/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\Documents and Settings\All Users\Application Data\csrss.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Java\jre6\bin\jusched.exeE:\Program Files\iTunes\iTunesHelper.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\Program Files\Breakpoint Computers\WinTimer\WinTimer.exeC:\Program Files\Internet Download Manager\IDMan.exeE:\Downloads\BitTorrent.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\CDBurnerXP\NMSAccessU.exeC:\W... Read more

Answer:[HELP]google wont load

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 60.68%
Question: Google Wont Load

I have moved and have BellSouth dsl and everything works except, haha. So i cant login to adsense or use the search or gmail It brings me to "Incorrect password for bellsouth" and redirects me etc, yet every other thing works.

I am afraid to change the password again, who knows who I'll talk to overseas and if they know what they are doing Changing the password is like russian roulette with this company

Anyone have this problem? I tried downloading the ActiveX password changer but It didn't do anything --I have JScript on and did it in IE6 so it would load.

Anyone know what im talking about?? lol

Answer:Google Wont Load

What "password" are you referring to?

Try this. Go to Start > Run... or press Ctrl + R and paste in this command:


Once Notepad opens copy and paste the contents here. Also, what happens if you visit (It's the Google English IP Address.)

1 more replies
Relevance 60.68%
Question: Google wont load!!

a couple days ago i got a virus and had to use system restore to take care of it, but i don't think it took care of it all.

For some odd reason i cant connect to google, i can connect to some pages in google like images and some google help pages, but not much else.

does anyone have any clue why i cant connect?


Answer:Google wont load!!

*** Moved this here... for obvious reasons. ***

9 more replies
Relevance 60.68%
Question: Google wont load.

Google will not open on my desktop on Firefox or IE. I run Windows XP.The error that it gives is: "404 No Found. nginx"Any help will be appreciated, thanks!EDIT: I also have another problem to add: Sometimes my computer does not start up properly. It opens the menu where you choose between Safe Mode, Safe Mode with Networking, Start Windows Normally etc. How do i get that resolved as well?

Answer:Google wont load.

Hello, lets start with some info and a quick scan.Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet and double-click on the renamed file to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.Malwarebytes will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will ... Read more

9 more replies
Relevance 60.68%
Question: Google wont load and Gmail wont load. any other site that is redirected from any google site also doesn't load. It doesn't work in Firefox on internet explorer? any help greatly appreciated. Thanks

Answer:Google wont load

First try disabling your firewall and seeing if you can get to those 2 sites. BUT ONLY go there. This will tell you if its the firewall blocking them. After this test re enable the firewall.

2 more replies
Relevance 60.27%

Computer #1...
Windows 7 Home Premium, 64-bit
Latest browsers versions of:
- Firefox
- Firefox 4 beta
- Chrome
- Internet Explorer
- Safari for Windows
System is confirmed virus and malware free

Computer #2...
Windows XP Home SP2
Latest browser versions of:
- Firefox
- Internet Explorer
System is confirmed virus and malware free

There is one specific website that will not completely load for me in Firefox, and will not load at all in Chrome, but will load and function perfectly fine in the other browsers on my system.
It behaves the same way on my wife's computer, and the site has never been visited on that computer until I started troubleshooting this issue - so it's not a case of bad cookies or other cache problems.
I've asked friends and family to try the site and they say it's fine!

The website is

When I go there in Firefox (both 3.x and 4 beta), only half or less of the page will load, and the site is basically unusable because I can't log in or view much of anything.
When I go there in Chrome, I get this error:
This webpage is not available

The webpage at might be temporarily down or it may have moved permanently to a new web address.
Error 346 (net::ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_LENGTH): Unknown error.Click to expand...

But Internet Explorer and Safari have no problems with the website at all.

Resolution steps tried (on both computers):
... Read more

Answer:Solved: Website will not load in two browsers but will in others

16 more replies
Relevance 60.27%

vista wont load in normal mode... fairly certain i have some viruses.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:57 PM, on 11/02/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.... Read more

Answer:vista wont load up in normal mode[moved from vista]


Originally Posted by Rallyks

vista wont load in normal mode... fairly certain i have some viruses.

Hi. . .

Welcome to TSF!

I cannot speak towards your HiJackThis log at this time. However, could you please be more specific as to the reason that Vista won't load in normal mode? Are there any error codes or screens that come up?

Have you viewed the event viewer for the time period surrounding a normal boot-up?

regard. . .


11 more replies
Relevance 59.86%

 :-?I can download it, but it wont start. Changes the colors on my screen and says "google could not start in directx mode. wants me to set to true color 32 bit" I change all that and still wont start.I have direct x9 on my system. Here is some of my info......thanks for looking!!!    OS Name      Microsoft Windows XP Home EditionVersion      5.1.2600 Service Pack 2 Build 2600OS Manufacturer      Microsoft CorporationSystem Name      JANET-E1667D078System Manufacturer      American Megatrends Inc.System Model      K7S41GXSystem Type      X86-based PCProcessor      x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1505 MhzBIOS Version/Date      American Megatrends Inc. P2.00, 10/28/2004SMBIOS Version      2.3Windows Directory      C:\WINDOWSSystem Directory      C:\WINDOWS\system32Boot Device      \Device\HarddiskVolume1Locale      United StatesHardware Abstraction Layer      Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"User Name      JANET-E1667D078\JanetTime Zone      Pacific Standard TimeTotal Physical Memory      256.00 MBAvailable Physical Memory      30.19 MBTotal Virtual Memory      2.00 GBAvailable Virtual Memory      1.95... Read more

Answer:google earth wont load

Do you meet the system requirements?

3 more replies
Relevance 59.86%

google wont load on firefox or internet explorer. Scanned with AVG, COMODO, SuperAntiSpyware, and Spybot Search and Destroy, also QHOST removal tool. Nothing comes up. Did a system restore, to no avail. If the IP address for google is typed in the page itself will load, but when I type anything into the search box, the same message comes up. The connection has timed out The server at is taking too long to respond. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web. I have had my internet providers here to check the lines and all that, they are fine.

Answer:google wont load or search

Sweet Petite, are you going to: just went there to be sure it works properly on my XP Pro. Maybe you need to update your driver(s)?HTH.Ed in Texas.

6 more replies
Relevance 59.86%


I cant load and google web pages, i have tried on firefox as well as internet explorer and it works fine my other computer.

i did a nslookup for and got this as a reply:

*** Can't find server name for address Non-existent domain
*** Default dervers are not available
Server: UnKnown

Non-authoritative answer:

If i use one of the ip addresses instead of the DNS address it will load the page but still cant search anything.

Answer:google web pages wont load

Please click HERE to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next reply.

IMPORTANT: Do not "Fix" anything
For Windows 7 and Vista:

If Windows is denying access to the Hosts file, disable the UAC and run HijackThis again.

2 more replies
Relevance 59.86%

i try to open chrome like I do everyday and it wont pull up. I click on chrome and nothing happens. I try to open it from the start up menu nothing happens

Answer:google chrome wont load up

Does everything else appear to be working normally?If it really is only Google Chrome that is playing up there are some ideas here: pop back and let us know the outcome - thanks

3 more replies
Relevance 59.86%

hi i have a fujitsu siemens laptop an esprimo mobile model.. no matter where i am google won load on my laptop..neither will any of the google links from other websites.. can you help please as this is getting very tedius!!

Answer:google wont load on my laptop

Might be a malware infection, a common cause for Google Search not opening. Info here: you can't find any evidence of malware, it can often be difficult to find, let alone get rid of it. Please post on the Security and Virus forum if you want sound advice on how to check for it thoroughly:

3 more replies
Relevance 59.45%

I have a new laptop I got for Christmas, an Intel Core i5 which is supposed to be a fast machine. It runs on Windows 8.1. It had the free McAfee virus checker trial on it until that expired and I loaded Avast about three weeks ago. Since then it's been like treacle. It boots up quickly but the browsers now take ages to load! I had Virgin check our broadband speed and they said it was fine, though I did a speed check and was only getting 8 mb. I read that Avast could slow down the browsers so I disabled it from both Firefox and IE but they still take a while to load and only work if I restart the laptop which is a damn nuisance.

What could be the problem? Is it Avast or Windows 8.1? My money's on Avast but it's a good virus checker

Answer:Solved: Laptop with Windows 8.1: Browsers Take An Age To Load!

Did you uninstall McAfee? Download the McAfee Consumer Product Removal Tool Use it to uninstall McAfee. Restart the system and see if thing speedup.

3 more replies
Relevance 59.45%

Ok, so first off i wanna say ive read and tried the sticky on google redirects, as well as searched this forum and many others without really finding anyone with the exact problem i have. Ive been at this for days and can't seem to find a fix. Heres hopin someone here can help.

So first this started off as a redirecting problem in internet explorer only when i clicked links, if i used firefox or google chrome this did not happen. It then began happening no matter the browser i used or seach engine.

It only occurred when clicking links, if i entered the adress in my adress bar it was all good. The problem has now changed again and now seems to soley target google home page and serches. or any searches refuse to load in any browser, i get a 504 gateway error aftter a while. I can go to the msn homepage and seach with bing(id just rather use and i now have problems with redirects ven if i use the adress bar. This last bit just happened and is what promted me to ask for help.

I have 4 other computers in the house with 0 problems, this one just refuses to use google and i cant figure out why, no scans show any errors, and i cant find anything online that matches the last part of the problem.

please help

Answer:google wont load and redirects problem

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a different user... Read more

1 more replies
Relevance 59.45%

I can't load Google,Yahoo and Bing as of last week. I scanned my computer with Trendmicro and found a few trogan viruses which I have cleaned off, but I still can't get Google, Yahoo or Bing to load up. Does anyone have any advice. I have a HiJackThis log if anyone what to take a peek at that I can post it.

Answer:Google, Yahoo and Bing wont load

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us1.Do not run any other tool untill instructed to do so!doing so will only at best cause you unneeded worry as it finds our backups and may even list our toolsand at worst can cause conficts with our tools and lead to unforseen things to happen2.Please Do not Attach logs or put in code boxes.besides the time it takes me to open the reports it makes it harder to find something if I need to go back to do more research and putting them in code boxes just makes them so hard to read3. After each step give me a little feedback It does not need to be long but just something so I know how things are going it can be something likeI am still getting redirected The computer is running as it shouldDon't put things like - it is the same as before or still the same this just makes me go back and look for you last feedback as to how things are4. read every post completely before doing anythingPay special attention to the Notes** I have put inThese are things I have found that happen allot and can be taken care of easily just by reading the Notes**Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Pl... Read more

17 more replies
Relevance 59.45%

Alright, i got a huge problem with my Toshiba Laptop P300 with XP Professional installed.

Sites like Google, Youtube, Altavista, Facebook does not load, nothing happens when i try to do a google search or visit facebook, nothing happens.

I have tried various firewall settings, spyware and virus removals, and various security levels etc etc.

Sites like this one works, MSN, MSN Seach, Steam works.. newspaper sites works etc.

I have no idea what to do about this, ive tried on both wireless and cable, i have even tried another internet distrubutor, but the results are the same.
Ive also tried Firefox, and Internet Explorer with no luck, also upgraded windows to SP 3.

When i restored my firewall to default settings, i could do a google search, but after 5 seconds i couldnt do a new search.

Please help, i need this to work.

Answer:Google and other sites wont load in browser.

Try clearing DNS Cache (ipconfig /flushdns) and setting the correct DNS Servers in your lan settings or router, I use OpenDNS and works great all the time

8 more replies
Relevance 59.45%

My Browser just keeps loading when i push enter with my IP address in the search bar. My router is Comcast and i have wired Ethernet connection. I tried reseting it but nothing works.

Answer:Google Chrome wont load my IP address

Jock1e. I think your original answer is probably correct. Why would anyone put their own ip into a search box?? especially if it is the local network IP.
Needs more clarification me-thinks

1 more replies
Relevance 59.45%

So the other day I get on the computer and Microsoft Security Essentials says that there are some things it could not remove and to download this other program (from Microsoft) to finish the job. So I did that and it said it was all cleaned. So I restart it again and run a quick scan just to be sure and I get the same thing over again. Every time I run a quick scan, it keeps saying it removed trojans and exploits and backdoors. The same ones are either coming back or not there or were never there.

Performance wise, the only thing it's causing problems with is web browsing (so far, I know these things can get worse). If you go to search in google, sometimes:

the search won't load at all
you can click one of the results and it will take you to another search engine instead
you can click on one of the results and it takes you to a "404 Not Found | nginx" page

And some addresses you can type in and it immediately says 'server not found' while it works on another computer. It seems to only do it in firefox because it will work in Chrome.

When I run malwarebytes, it gives me a list of things (things I swear I clicked remove before) but one of the files it shows infected is a system32 file (sytem32/grpconv.exe) and I wasn't sure if I should remove that one.

Also, if you tell me to run combofix, before you do so can you advise me on the fact that even though I know without a doubt that both norton and microsoft have realtime protection disabled (be... Read more

Answer:google hijacking, some websites wont load

My friend has same issue I used tdsskiller and hitman pro (Malwarebytes in safe mode) I belive it is a rootkit

27 more replies
Relevance 59.45% visit here n download it scan n restart ur pc!!voila!!!

Answer:if google chrome wont load page

huh? What is your question?Some HELP in posting on plus free progs and instructions Cheers

2 more replies
Relevance 59.45%

So yeah, I've been having this issue for the past couple of days. The site "" or "" wont load on any browser i tried ping and the request times out, 100% packet loss, I've checked with my ISP (frankly they aren't that helpful). i did a fresh Win 7 64 bit install and still not working.

Any help would be greatly appreciated.

Thanks in Advance.

Answer:Solved: Some sites wont load and online games wont connect.

8 more replies
Relevance 58.63%

If I click on a link on a webpage that has the preface click here to it's url the page loads blank with a "Done" sign. It is very frustrating and you cannot tell which pages will have this link applied until clicked on (for example in Ebay the advertising links at the bottom of a search page all have this prefix).I have Windows Vista with Explorer 7 (possibly 8!) and have a google toolbar running. I presume it is some kind of security setting that I need to tweak. Any help would be much appreciated.

Answer:"Google lead services" pages wont load!

My browser won't load any sites with that either. I just get a WOT warning of 'This site has a bad reputation' Spam, Malware etc.(WOT = Web of Trust site advisor)

2 more replies
Relevance 58.63%

Okay so i try to load any of those websites, it looks them and and then just sits there waiting for the website to respond, but all other website work fine, please help, i get this problem on internet explorer and Mozilla firefox

More replies
Relevance 58.63%

Have tried several fixes i have found on the web with no luck. Lycos search engine works and all other sites work fine.

Answer:Google and yahoo search engines wont load

what virus and spyware checks have you done to fix that situation?Some HELP in posting on plus free progs and instructions 7 Medals

7 more replies
Relevance 58.22%

Hello. This site has helped me many times to remove malware, but this is my first time posting for help. Running windows XP SP3. Explorer pops up an extra window on startup and randomly with random sites (adsonar comes up alot), they often have a large yellow congratulations banner on top. Google links all redirect elsewhere. Yahoo causes intermitent redirects. I ended up with the Antivirus Soft from one of the redirects.Also noticed I cannot access windows update whatsoever , the pages will not load, I get a page reset errorInstalled IE8, on startup it warns me that a program is trying to change my default search engine. Redirects persist.I installed Mozilla Firefox, and the xtra window pop ups and google redirects are happening with it as well.Ran Defogger, DDS and GMER..................DDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 23:48:24.84 on Wed 05/26/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.652 [GMT -4:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\CA\ETRUST~1\realmon.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\system32\igfxtray.exeC:\Pro... Read more

Answer:Google redirects / windows update page wont load

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

14 more replies
Relevance 57.4%

Hi guys I was having problems with the mobo so I searched the net and finally bought one, I received it last week but I have just gotten round to putting it in it is the same model. Now I have just changed it and it will not go to post I have checked that the graphics card if seated correctly which it is also changed the ram around but still won't go to post am I missing something.


Answer:Solved: Fitted mobo now wont go to post Help! (Moved from XP forum)

8 more replies
Relevance 57.4%

I have re-installed, use reve uninstaller, re-installed on safe mode and also start chrome by safe mode. Is there anyone encounter this? Take note I use the Beta version I was to load site with this version. Thanks guys!

More replies
Relevance 56.99%

Heres how it all started. Whenever i click on a link in google it redirects me to a different link. I think this is a trojan or am i being hijack? I have avg but it does not update for some reason anymore. So i uninstalled avg and installed avast. I ran a scan and it found several virus alert. One which could not be move to the chest. So i decided to just do a whole clean installation with windows vista because i heard that this will remove spyware, trojan, adware etc. But i think i might be a little too late. I can successfully boot from the windows cd and install windows vista after deleting the disk drive and formatting it. After that was done, theres a message that says windows is preparing to take action for the first time (something like that). I get to the logo where that green tool bar that slides to the right continuously and after that my monitor says no signal. Ive tried resetting the bios. I cant go into safe mode because windows haven't completed the installation. Ive tried startup repair recovery. OS operated successfully at the end of the report. The nub that i am, i totally erased all my system restore points. I cant go onto the log on screen because it wont complete the installation. Now im using my laptop to post this forum. Can any one help.

Answer:[SOLVED] Vista Ultimate 32-bit wont complete installation [moved from security]

Hello -

Since you've begun a reinstall process and that seems to be having some troubles, your issue will be better addressed here in the Windows Vista section of the forum, where I've moved your topic.

5 more replies
Relevance 56.58%

Backstory (skip if you need)
I'm fixing someones laptop, It was slow and taking 30 minutes to startup, i did the usually virus scan and restarted, then it was stuck in an auto repair loop. I used a windows 8 Install CD from microscoft. None of the options in it would work, install (key doesnt match) reset (missing partition), image recovery (cant find an image), restore (no restore point), etc.
Used command prompt, did stuff like bootrec, bcdedit, diskpart, and chkdsk. After it ran chkdsk it finally loaded windows. I reset/reinstalled the OS completely. Fixed, restarted, running smooth. Owner said it was working great for a day, then after turning it back on it was in an auto repair loop.
It's stuck in a preair loop, I can't even boot from the 8 CD! Have it configured in the bios, it shows the the blue windows logo then the screen goes black for 3 minutes and a blue screen flashes for 1 second saying  "Your PC ran into a problem and need to restart. Collecting some info (0% complete) search online for error: 0x000021a"
The weird thing is, Windows 7 disks boot fine, but it's "not compatible". And if I physically remove the HDD, it will boot into the windows 8 CD. So I put the HDD back in (while still at the command prompt) and it wont take my commands in related to the C: . I get a "System cannot find the drive specified"
I also tried hooking upp the HDD to my PC SATA, it shows in explorer, but just right clicking it crashes explorer.exe. D... Read more

Answer:Windows wont load, Boot CD wont load, Automatic Repair Loop

I got a windows 8.1 disk made and it allowed me yo boot from the CD, but it's SLOOOOW, it takes minutes to load reset or w.e (none of them still work), or open the command prompt.
I ran chkdsk /f /r /x but it didnt help. chkdsk /r ends with:
"A disk read error occurredcc0000185
Insufficient disk space to fix the Usn Journal $J data stream."
Before when I ran it, I'm pretty sure it let me restart and booted into windows, not now.
Next I tried bootrec.
/fixmbr - succesful
/fixboot - succesfull
/rebuildBCD - Total identified Windows installations: 0
/scanOS - Total identified Windows installations: 0
Next bcdedit
Nothing worked "The boot configuration data store could not be opened. The requested system device cannot be found."
Next sfc /scannow
"There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
"Windows resources protection didnt find integrity violations"
BCDBoot c:\WindowsFailure when attempting to copy boot files
Next diskpart - but I forgot what I did before that may have worked. All i can remember is I had to select a disk or volume, and do something with it.

1 more replies
Relevance 55.76%

This problem has just recentley happened on my Windows 7 64-bit and i don't know whats caused it. Java used to work fine but now whenever i use a website with java on it, my browser crashes instantly, locks up and says not responding (i have tried 5 different browsers)

Games work fine, such as minecraft and runescape if ran from their applets instead of a browser.

I cannot open my java control panel as it presents me with this error

I have tried reinstalling and installing java 6 and java 7 multiple times.

Entering "javaws -viewer" into command prompt is the only way to access my java control panel

Answer:[SOLVED] Java Crashes browsers and its control panel wont open

Go to Control Panel>Programs and Features uninstall Java. Download the newest version here then install.

10 more replies
Relevance 55.76%

I have xp with sp3 . I recently installed google chromewhich i felt was faster than the others. Then about after one week i could not visit many sites which includes google, tsf and many others while i can visit wikipedia and some other sites so i had to use my friends internet to write this. Could someone tell me whats wrong and this even happened with interent explorer.

Answer:[SOLVED] Not able to visit specific sites in google chrome and other browsers


Please make sure that you have cleared all cookies,history and temp files from the PC. Make sure that you date and time settings are correct. If that does not work:

Please follow our pre-posting process outlined here:

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


1 more replies
Relevance 54.53%

Internet explore 7 is corrupted and I cannot uninstall because it is missing in the programs & features of vista home premium (32) I tried through the spuninst.exe and still no luck. Anyone that could HELP I would appreciate it. I can download programs but they won't complete. The OS that comes up is 6.0.6001. locale ID 1033/also computer cannot find a PnP driver or download it. I had a virus and windows live onecare tech's wiped it out but still having many problems.

Answer:Ie7 (moved from Other Browsers)

what files is it missing

try this

1 more replies
Relevance 54.12%

I have a dell XPS laptop running windows vista. The other day I was looking at a webpage when the machine froze. I pressed the on/off button and held it down for about 8 seconds to manually reboot it. When I switched it back on again I had the option to either 'repair the computer' or 'boot windows normally'. I cant remember which one I chose first but whichever one I choose it goes to a blank screen with a loading bar at the bottom, what would usually appear next would be the windows logo then it would all start up.

The windows logo does not appear and after a while the loading bar disappears and I'm left with a totaly black screen. How can I fix this?

Answer:Solved: OS wont load

10 more replies
Relevance 54.12%

Hey guys my PC will not start up any more. So i tried to re-install windows XP Pro.

The problem is that when I click on safe mode or any other option the computer freezes (after the scripting occurs) and I cant do anything after.

Any ideas how to get around this and install windows XP correctly???

Answer:Solved: Pc wont load up xp.

8 more replies
Relevance 54.12%

Okay, so I finally got about 90% of the software on my desktop the way I want it, but now it wont load up! All I get is this long loadup thing; you know, when you turn it on, there is this green bar that goes back and forth only this time, it wont stop. I tried running the computer in safe mode, normal mode, same problem. When I try to reinstall Vista Ultimate 32, all I get is this 'please wait...' message. I even tried to repair, stayed up all night, and it was still repairing! I remember last time I repaired my computer, I had to take out the GRUB loader that Linux was nice enough to leave around, and I had to type in some sort of 'command' for the pc to repair correctly; is there a similar command I have to do to fix this?

The only thing I didn't do yet is try to install another OS. Also, this happened like right after I looked into my computer. All I touched was that very wide thing that connects the DVDRW burner to the motherboard. I diconnected it, and put it back exactly as I found it. I don't see how it could effect my desktop, though.

I have a 1 1/2 year old Compaq Presario SR2180NX with Vista Ultimate 32 bit. I have no recovery disk.

Answer:Solved: OS wont load!

6 more replies
Relevance 54.12%

Having problems loading XP Home SP3. It keeps restarting when it reaches the windows logo. Then it goes to the safe mode options but whatever option you take it just keeps restarting.
Ive tried chkdsk /r in recovery console, but it stops at 75% saying there are unrecoverable errors.DIR shows nothing on drive
Is my hard drive beyond repair and can I save work
Any help appreciated

Answer:Solved: XP wont load

9 more replies
Relevance 54.12%

i have a windows xp and i have been having the worst trouble trying to find a browser that works smoothly. some of them crash all the time others will barely move along. i have no virus or malware issues. does someone have a browser suggestion?

Answer:browsers (Moved from the XP forum)

7 more replies
Relevance 54.12%

My browser is Opera, and when I go to some websites, it'll close automatically.

I scaned for viruses

I've tried using IE7 & Mozzila firefox, but have the same problem.

I've gone to look at other soultions in diffrent places, all i could get was install the newest Java, And scan for viruses. I did both, neither worked.

I dont know what to do,

Heres a Hijack This report, if it helps:

Logfile of HijackThis v1.99.1
Scan saved at 11:54:56 AM, on 6/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\EarthLink\EarthLink Protection Control Center\bin\UpdateService.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\EarthLink\EarthLink Protection Control Center\bin\ProtectionService.exe
C:\Pro... Read more

Answer:Closing[moved from other browsers]

Yeah, and ill be away till saturday the 23rd, so take your time replying.

19 more replies
Relevance 53.71%

I posted this thread last November but never got a reply so figured I possibly posted in the wrong section. I apologise in advance for posting a new thread but I thought I had fix my problem with Malwarebytes but it seems to not be the case.

I reinstalled Malwarebytes the other day and finally scanned with it. Nothing was found. I went to do a quick scan this morning since I had a pop up from Comodo in regards to the google toolbar trying to write a new file. I had used IE for a couple minutes this morning to try to log onto my ISP email. Anyway, I went into my programs and uninstalled googletoolbar which seems to have installed on 3/3/10 which is yesterday.

When I went to run a scan with Malwarebytes, it comes up with a box saying that "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the items."

Trying to open it or run as administration gets the same box. I really would appreciate some kind of help.

I am using Comodo Firewall, Avira anti-virus, SuperAntiSpyware and SpywareBlaster.

Answer:Solved: Help - Malwarebytes wont load...

16 more replies
Relevance 53.71%

Ive just reformatted a friends computer, the computer works fine however i allowed him to reinstall the programs he wanted, he installed freeserve from a cd and now when you click on the internet explorer icon it loads up a sign-up screen to creat an account with freeserve always comes up, is there anyway of getting rid of this?? he can connect to the internet so he can use certain programs such as MSN Messenger



Answer:Solved: IE Explorer wont load..... Help!

Go to C:/program files/internet explorer and rename Signup to Signupold

1 more replies
Relevance 53.71%

Hi All,

I dont know if any one will be able to help me but thought I would give it a tryn.

Here is the story.

I have a desktop and my wife has a laptop. I, not knowing much about computers, posted a thread in the network forums to get help setting up a home network for us for when she is home.

After getting the network set up everything was working fine. My wife went to bed so I done some updates on her laptop. Windows updates and driver updates.

Well she took the laptop to work with her the next day and when she went to log started loading her personal settings and then got a warning saying that windows was unable to load the stored personal profile. Possible causes are insuffucent security rights or corrupt personal profile. I posted this problem in my thread n the network forum since i thought maybe it had something to do with just setting up the home network.

Got a reply that basicly said i would need to delete and create a new profile. So i thought I would use system restore and then just go through the network setup again.

This worked fine except now I can not get ITune to load. I double click on the desktop short cut and get a message saying "ITunes has encountered a problem and needs to close. We are sorry for the incovience. Send error repot to microsoft or dont send."

I have tried uninstalling and reinstalling several times and still no luck getting it to work. Have tried redownloading thinking I got a bad download. Still no luck.
I finally ... Read more

Answer:Solved: ITunes Wont Load??

Ok So far I have gotten ITune to load.

Had to download a stand alone version of Quicktime and now ITunes works fine.

1 more replies
Relevance 53.71%

This only happens every so often @ random, ill be on the internet for an hour or 2 & then bam all of a sudden i cant get any pages to load, i have tried a few things,

1. 1st i thought update anti virus & make sure its nothing in that are, doesnt seem to be (Running Bit Defender latest version)

2. turn off WAN card & disable networks & re-enable & turn back on card... doesnt work

3. well so far i have tried internet explorer 8 & firefox latest version both do the same thing once this starts i should give another browser a try tho now that i think of it

4. Bit of info im on 64 vista ultimate, its a fresh install maby a month old & i have downloaded alot so im not sure if something may have went wrong on installation or i downloaded something that caused this... either way its blowing my mind & though i feel like formatting again i would really like to get to the bottom of this, so if anyone has any advice, would be greatly appreciate

Answer:Solved: websites wont load

sorry... doesnt matter anymore i reformatted for other reasons & no longer have the issue

1 more replies
Relevance 53.71%

i have read thru the forums on this subject and tried everything under the sun and face book will not load on my computer ive updated everything checked firewall and security nothing ive even uninstalled my browser nothing seems to be working any ideas

Answer:Solved: facebook wont load

16 more replies
Relevance 53.71%

an hour glass appears then nothing happens
when i press cntrl+alt+del.. age3 process is running

im running windows vista 32bit

any suggestions?

Answer:Solved: Age of Empires 3 wont load

update the patch from the age of empires website.. it worked after that

1 more replies
Relevance 53.71%

Ok so a few days ago i log on and was going through some of my favourite websites etc. When i come across that one wont load, i ask a few friends if the website was down and it wasnt. I done a virus scan and spyware scan, deleted my inter history, temporary files and cookies, but the problem was still the same. The main site that wont work is google search but i can use live search. The thing i found interesting was that i could access all the "broken" websites through a proxy server. Another thing is i think this *virus* is changing some images and advertisements to "Warning - Spyware" or "Congratulations 1,000,000th user" etc. (Only thing that makes me think that its changing the images and advertisements is because ive seen "Warning - Spyware" etc. a lot unusaully and i tried loading a ytmnd page and the same "Warning - Spyware" image came up.)

(I wasnt too sure what forum to put this, but this seemed the best place)

Help much appreciated,

**Update**: Ok downloaded Safari (instead of using firefox,IE and Opera) and the websites seem to be working, but IE and firefox are still not loading these sites.

More replies
Relevance 53.71%

So here is my problem, any help would be greatly appreciated.

I was turning on my laptop but realised i had to be somewhere else at that time and needed to leave so in a silly rush i just as it was loading i held the power button so it shut down (I know that is a terrible thing to do but was in a rush and wasnt thinking clearly) and now when i turn it on it load but it gets the screen that is all black with only the mouse cursor showing and stops there and does not load to the log in screen. Anyway to fix this without a fresh install as i have documents on there i really cant afford to lose.

I have a Dell Inspiron 1545


Answer:Solved: Windows 7 wont load

12 more replies
Relevance 53.71%

Sometimes like every 30 minutes, I cant view any pages, its just blank white, and it does this for a lot of sites...

anyone know what it is?


More replies
Relevance 53.71%

Ive been using facebook on this laptop for a long time, but in the last 4 days, Facebook will NOT load up. I only get the Facebook top blue bar but the entire rest of the screen is white. No buttons on the blue bar work either. is there a verification or security thing that may have been altered?
im using google Chrome.

Answer:Solved: Facebook wont load up

Try clearing your browser cache to get rid of corrupted local copies of the page.

To clear the cache in Google Chrome
* Click on the spanner in the top right corner.
* Click Tools.
* Click the menu entry "Clear Browsing Data"
* Change the dropdown to "everything"
* Ensure that "Empty the cache" is checked.
* To avoid losing anything you might want to keep, uncheck everything else for the moment.
* Click the button "Clear Browsing Data".

2 more replies
Relevance 53.71%

When I try to load IE, the error message Internet Explorer has encountered a problem and needs to close pops up. When I click the data report, it mentions wininet.dll in modname. The only way I can access the internet is through the address bar in my computer. This error randomly began. I tried uninstalling and reinstalling, but the error persists. And I couldn't delete wininet.dll or overwrite it. HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:50:18 PM, on 10/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svc... Read more

Answer:Solved: IE wont load? wininet.dll? please help

16 more replies
Relevance 53.71%

Hi I am a firefox user For the last couple of days I can't get it to load. I deleted Reminderfox about that time and installed Essential IPIM (Free Version) in its place. When I deleted ReminderFox I may have deleted parts of FF as well. I have since deleted and re-installed FF but this has not helped. Any ideas?

Answer:Solved: Firefox wont load

This probably messed up your firefox profile, which in turn could be why firefox will not load. Read through this link here to set up a new profile to see if that works.

Let us know how it goes ; )

EDIT : Just remembered, before you do that see if it firefox boots up with add-ons disabled, to do this start hold down the shift key while starting Firefox, and see if it runs if it does try disabling add-ons in safe mode then re-enable one at a time until you find the one that is causing the issue, then remove it.

3 more replies
Relevance 53.3%

Hi i need some help in resolving intertnet explorer issue.
error"problems with the web page might prevent it from displaying correctly"
can someone please help me

More replies
Relevance 52.89%

Hello. I have a Dell Insperon Pentium 4 3.2 1024gig memory and dont know to much more about it right now! I am a over the road trucker and that computer is at home.
The problem we are having is that we just moved to a place that is out of the cities and had to use dial up for the first time on this computer and that started a whole lot of issues. It started to log on and would blue screen and say something about a physical memory dump. I tried a bunch of stuff to no avail. So I finally did a bios restore default and it started working.
So great. But tonight my wife was having the same issue with it blue screening and i had her try the default setting thing it the bios and now its screwed up. When windows tries to start it doesnt and we get a message saying missing or corrupt file and it is the windows\system32\cofig\system. Can someone help me. I figured we could put the windows cd back into the drive but guess what we have none. So now what? Can anyone help. sorry I am so vague, but i am in new york right now and that computer is back in pine city,mn at my house. Thanks

Answer:[SOLVED] Operating system wont load.

well the blue screen issue sounds like a memory problem, if you could get your hands on another stick it would be a whole lot easier the reinstalling windows. as for not having the cd, you might be able to go to a computer store and have them install it using your cd key.

6 more replies
Relevance 52.89%

My MoBo died last night. I got another MoBo and installed all the hardware, however, Windows XP is refusing to load. It boots to a Stop error where IDE controllers are metioned.

Would a change in Motherboard cause this issue? What can I do to avoid a reformat?

Answer:Solved: MoBo replaced, XP wont load.

16 more replies
Relevance 52.89%

I wonder if somebody could help me get scrabble working on facebook to reduce the effects of my mothers severe scrabble withdrawal symptoms

I am running windows XP with IE7 and scrabble has worked perfectly for the past 2 years or so. Last week she had a pop up on the scrabble loading page with the following message:

Adobe flash player settings
Local storage is requesting permission to store info on your computer
Requested:up to 1mb
currently used:100kb

allow or deny.

After she clicked deny scrabble would no longer work. The normal green scrabble loading icon will appear but no advertisement and after 30 seconds or so a plain white screen will appear. This repeatedly happens. It will not work through firefox either. Scrabble works on the other network pc in the house so I am pretty convinced it is a pc issue and not the website

The latest version of flash player is installed. Anybody have any ideas?

Answer:Solved: Scrabble on facebook wont load

9 more replies
Relevance 52.89%

My Pc is an amd athlon 64, 322+, 2.1ghz with 448 mb of ram. Its a windows xp 2002 home edition with service pack 2.

My computer works fine with no problems except this one.
Recently we found a trojan and a trojan backdoor downloader! we have completly removed these and use counterspy & avg for our protection.

The problem we now have is any program we use which uses the folder 'My Documents' runs stupendously slow and sometimes freezes. 'My Documents' itself can take 20 mins to start, if it does. If it opens, opening anything inside my documents is impossible. I cannot burn anything off from my documents in nero as it freezes & sending anything on msn from my documents also has the same effects, so as you can anything linked to the folder or uses anything from the folder 'My Documents' dosent work.

Can anyone please help as we have years of photos and music on our pc and would hate to lose it all.


Answer:Solved: My Documents Slow/wont Load

I am having the EXACT same problem!

1 more replies
Relevance 52.89%

Im not sure if this is in the right forums, so if its not, please point me in the right direction.

I had to do a reformat yesterday, because of a corrupt XP file, and now that everything is up and running again, my net wont allow me to go to the most common pages that I went to before the reformat. This occurs in both IE6 and FF.
These include: (note: with this one, I can follow a link off google to go to the forums, but the main site wont work.)

The sites are all still up, and the other computer on my network can still access all these sites, so I dont think it would be my net thats the problem.

Any help would be much appreciated, thanks.

Answer:[SOLVED] Most common net pages wont load.

Hi Aurillien, welcome to TSF..

seeing as it's affecting more than one browser, does the same happen when you temporarily disable your firewall?

9 more replies
Relevance 52.89%

I have posted on another site for help but I am getting slow answers and I want to get more or better feed back.

My computer crashed last night and failed a physical memory dump. It will no longer load appropriately, in that it takes 15 minutes to load safe mode or regular. It has a click then beep in a very consistent pattern. it is not rapid but consistent, this only occurs when trying to boot the computer. When I do get the computer to load in safe mode or regular it no longer shows my files, images, applications, and documents. Instead, it shows an NPR-User with basic factory style programs such as CTest. However, when I go into the start menu and click computer the hard drive shows the exact amount of free space as when i was using my computer before the crash. WIth advice from the other site I have created an ubuntu cd and selected the Try It option. It can not recover any files as it only shows the NPR-User and Ctest files. I am a college student, I dont do anything ridiculous with my laptop, I need it for school, and I need help.

Known Specs:
Toshiba Qosmio x500
Windows 7 Ultimate
6g Ram
Nvidia video card (unsure of model)
2 hdd
Intel I-7

Answer:[SOLVED] My computer crashed and now it wont load

Hi and welcome to TSF,

You have no backups at all?

You can try unhide it may be able to recover the files if hidden link below:
Unhide.exe - A introduction as to what this program does

Backup immediately if files are recovered.

If you go to the driver update pages for your toshiba on their website it may have an update for your hdd firmware.

Some seagate drives have suffered from this and update is all that is required to eliminate only known it on dell studio's tho.

You have checked the second hdd to see if any important data is on there?

6 more replies
Relevance 52.89%

hello and thanks for taking a look at this. I just purchased "Record Now MAX" from Future Shop (brand new). I went to load it (auto load - but manually loading it doesnt work either) but a box pops up saying ...:

16 bit Windows Subsystem
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

My computer meets and exceeds all the system requirements and I don't know whats going on. PLLLEEEAASSE HELP!! Thank you!

Answer:Solved: My computer wont let me load my new software!

Check this MS article:;en-us;324767

1 more replies
Relevance 52.89%

ok tonight i went to open a file and my computer froze so i held down the power button till it turned off turned it back on and it loaded up to the point where i could see my desktop, yet there was no desktop icons it had stopped loading, and my taskbar was missing, i pressed ctrl alt delete and there was no programs running then i went to processes there was no explorer.exe but i could type in the comands for other programs and they would work fine, i typed in explorer.exe and nothing happened what i did notice was that my firewall and anti virus (zonealarm) wouldnt load up, i sort help from some friends who said to start up in safe mode but say no to fully loading it up so i could do a system restore i done that and still didnt work, i tried loading fully in safe mode still wouldnt load fully, please help anyone as i dont want reformat my computer but its a last resort

Answer:[SOLVED] Explorer Wont Load On Startup

Sorry i forgot to tell u about my system
i am running:
Windows Xp Professional
service pack 2
Asus m2n sli deluxe mother board
AMD X2 3800+
2gb ram (2x 1gb sticks)
320 gb maxtor hard drive
creative x-fi fatality
recently had trouble with my lg dvd rom drive but that has been replaced
it is a computer that me and a mate built 10 months ago

(id go into more details about my pc, but i dont no the cmds to get to control panel or device manager sorry)

5 more replies
Relevance 52.89%

The bar under the Quicktime player plugin of my Firefox 3.0.8 won't display. You know, the bar that shows the volume and the rest. I have Windows Vista 64-bit. The picture and audio play fine, though. It's always been like this, but I've been too lazy to try to fix it. Searching Google was of no use, so I found this site. Anyone have any suggestions?

Answer:Missing QuickTime controls in web browsers [moved from Mac]

I can try to help you, but this is the Mac forum. You should be in the Firefox forum 1st, then Windows Vista if they couldn't help.

Is it that way on all sites? Is it that way in all web browsers?

10 more replies
Relevance 52.48%

Yesturday my vista was working great, and on the screen as i went to shut it down said "updating files do not shut down computer 3/3 100%" but it stayed like that for 4 hours, so i turn it off manualy once i turned it back on the next day it asked me for my password i put it in and as it was loading it was vey slow and would take 5-6 minutes for programs to load up.

Also when i go to click on like my internet it dont work, not even my games work, they try to load then freeze. So i did a scan on it and its still having this problem. After i got frustrated i went to shut it down again and it says "logging off" but stays like that for hours, so i have to manualy turn it off. Now with internet issue, it works in safe mode with connection, but not in my normal screen. WHY IS THIS DOING THIS?

More replies
Relevance 52.48%

Hi I have a HP NX9105 laptop running windows xp 32bit service pack 3, i have had this laptop second hand and mostly it works well, however I have been trying to get the windows updates working it will download most of the updates all exept the following 7


These just keep coming back as failed to load, i have to keep the updates turned off as these 7 keep trying to load but never do, any sugestions as to what to do would be most helpfull.

Answer:Solved: laptop wont load windows xp updates

16 more replies
Relevance 52.48%

I have a Dell Inspiron Laptop 1545 that belongs to a friend of mine and it wont get past the white flashing cursor. I've tried everything I could think of to get this thing to boot up. I looked up on here and seen where a similar problem had occurred and the problem was the partition wasn't set right. I tried to set the partition using and old Windows PE disk I have, since I don't have a windows 7 disk or a recovery disk. (It was the only way I could get it to boot up) But I was able to bring up the command prompt and set an active partition. But alas trhis was not the problem. I can see all the files and they are intact. I've even been able to remove and replace file on the HDD so I know it's not a Hardware issue.

I'm downloading a copy of Windows 7 Home Premium 32 bit now and see if I can boot from it. It's about the only thing I haven't tried. Any suggestions?

Answer:[SOLVED] Windows 7 Home Premium 32 Bit Wont Load!!!!!!!!!! HELP PLEASE

and welcome to the Forum

You will not be able to activate the Retail version of Win 7 with the Dell Installation Key.

f you have the Dell System restore ( not all Dells do ) you can use that and you will not need a install CD

Dell - Technical Support

If not, You can get a reinstallation guide specific to your Dell here ( You will have to change the operating system to match yours.

You can request a replacement instalation cd here:

7 more replies
Relevance 52.48%

I am using firefox 3.6.10 and I can get into no problem. When I want to pick the players for the hockey pool in fantasy games ... nter_picks it just sits there saying it is loading but never loads. I tried disabling all the add ons but that did not work, I tried in firefox safe mode and it loaded properly. I uninstalled firefox totally, settings and all and reinstalled firefox but the player selection will not load again. If I run firefox in safe mode again it works properly. I have no problems with IE8 but I want to use firefox. Any help to solve this would be appreciated

Answer:Solved: Firefox wont load hockey pool

I think I have narrowed it down to the google toolbar causing the problem. I dont know if there is a fix for that or if I will have to dump the toolbar and replace it with another. I have been using the google toolbar for years in that site and never had this problem before. I dont see any settings in the toolbar that could cause this. Anyone have any ideas? It is not the google toolbar solely, sometimes it loads sometimes it doesnt when I disable the toolbar. I have done a total uninstall of firefox including personal settings and all but it still wont work properly. The site loads ok with IE8. I have been using the firefox browser for 3 or 4 years now and never had any problems till now

1 more replies
Relevance 52.48%

Hi all,

For a while in our house we were using only US Cellular Broadband connect, which is essentially a mobile 3G USB adapter. We uninstalled this from all the computers when we recently got Charter cable internet which is being broadcasted wirelessly with a Netgear cg3000d-rg. I know that the US Cellular broadband turns off wifi connectivity, but we made sure to uninstall all the drivers and software. We have 2 comps running XP and one Macbook, all able to connect to the new router. One Acer Aspire One is the holdout. It connected wirelessly fine before, but now will not work. It says it's "connected" and assigns an IP, but no matter what browser it will not load any webpages.

Here is some info below:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Sandra>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : acer-6e40e97492
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Ad
Physical Address. . . . . . . . . : 00-23-4D-9D-D6-14
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
IP Add... Read more

Answer:Solved: One Computer Wont Load Webpages, All Others Fine

Got this all fixed. Driver would not work with new router.

1 more replies
Relevance 52.48%

Hi, I have tried to get into system information via Programmes, Accessories, System Tools and it won't load. I get an error message saying Microsoft Help and Support has encountered a problem and needs to close.
I was trying to see what was going on with a usb/sony camera problem and only just noticed that I didnt have system information to refer to.
Can anyone help please?
Thank you.

Answer:Solved: System Information Error - Wont Load

16 more replies
Relevance 52.48%

we have this going on with 2 wireless computers. aim and some online apps will still be connected but we cant get the web pages to load. ive ran the spyware and adware programs the laptop is getting hit with a trojan at times i am using avg anti virus. i dont understand what is going on for both computers to say connected but wont load any pages. please help!

More replies
Relevance 52.48%

Hi, I apologise if I've posted this in the wrong forum.

Got a new computer today, hooked it up to the internet and can go on pretty much every website without a problem - except for Facebook!

Basically, I go to the homepage and it's all relatively white except for a few small links such as "About", "Advertising", "Developers" etc. It seems to be like this with all facebook pages.

I've attached a screenshot of the problem.

(With this being a new computer, perhaps I don't have some relevant programs to be able to view these pages?)

Please Help?

Answer:Solved: Facebook homepage wont load properly

Nevermind guys, solved the problem myself.

1 more replies
Relevance 52.48%

Version: IE 6(About dialog causes an error. Error 96, Unspecified error in the dialog)
Operating System: Windows XP SP3(2600.xpsp.080413-211)

Internet Explorer 6:
About dialog causes an Unspecified error, Error number 96.
Unable to use and text fields or highlight text

Internet Explorer 7:
Refuses to even open.
When it did open, it would not load any webpages(just white where it should be) and about dialog crashed IE.

First happened when I installed IE8 beta 2. I have since uninstalled it.

I have tried rolling back to IE6(see IE6 problems for what happens there) and reinstalling IE7. Neither seem to have worked multiple times.

With IE7 installed, other programs that use IE as the built in browser work fine until they want to open an actual IE window.
With IE6 installed, I have all the problems of highlighting text and using text fields .

Answer:[SOLVED] IE6 - Text fields broken. IE7- wont even load?!

I found out what was wrong. iexplore.exe wasnt being replaced, only the files were.. Found iexplore.exe in C:\windows\ie7 and relpaced c:\programs files\internet explorer's iexplore.exe with this one.. works now, was just an old ie8 file in the way.

2 more replies