Computer Support Forum

Keeps Coming Back

Question: Keeps Coming Back

Can someone please help me with this problem? All my AV programs detect a virus running in my system, but whenver I have it removed, it keeps coming back How can I stop this???


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:13 AM, on 8/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\csrcs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1219101175857
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/Driver...aSmartScan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C6ED6484-1656-4430-B828-F9475535A2D7}: NameServer = 210.4.2.9 202.78.97.41
O23 - Service: acw0q72kp1eikfukiwcfhrig - Unknown owner - C:\WINDOWS\system32\csrcs.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Nexon\Mabinogi\npkcmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

---------------------------------------------------------------

My spyware program also reports some kind of malware, but the same thing keeps happening Please help. I'm at wit's end!!

Relevance 100%
Preferred Solution: Keeps Coming Back

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Keeps Coming Back

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------------------------

If you still require assistance with this issue, please do this:
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.

---------------------------------------------------------------------------------------------

2 more replies
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I've been having a a problem with the back left corner hinge since October of last year I poisted to another board about this problem hving been told that this issue would be passed onto support in my region. I'm currious as to weather I'll hear from these people in this lifetime or the next. I enjoy my Laptop and would like to continue using it but as time goes on it keeps seperating more and more and I have to snap it back into place to keep in together. I'm hoping to actually hear back from someone this time that will be able to help me in fixing this issue.

Answer:Back Corner coming from the back left side by the hinge

@jmb1313

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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I already posted in How to remove Windows 10 upgrade updates in Windows 7 and 8
In this thread after the starting post from Tookeri other updates that had to be deleted were mentioned. I made a list in post 841
I did not have all these updates on the pc but those that were on it I hid.
Some of them came back and I hid them again.
Now today they are back - with some that I had not seen before.

I made an attachment that shows them and also shows that I hid them again

Will I have to check Windows Update for the rest of my live?????

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Hello,
I have a problem ,which ive tried to fix serveral times but it keeps coming back.
This virus is located in Systems 32 folder, Pc Cilling 2005 identified it as TROJ_ROOTKIN.N . Ive gone
to safe mode, deleted it, returned to windows and the virus reapeared, wats more it clogs up Pc Cillin, so now under quarantine i have 100+ instances of this virus, and its increasing.
The virus is labelled hpr34k8

Im sure my Hijack Log is fairly clean... -------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 5:27:53 PM, on 14/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin... Read more

Answer:Virus that keeps coming back and back and back, so on

bump, hopefully someone takes notice

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This is my second attempt at help. I failed my first time and after reading the preparation guide here I am. I tried fixing it myself and loading MBAM and it says I have an infected regestry value, (Trojan.Agent) When I run the MBAM it says my computer must reboot to fix. It does, but then I have the same infection. I am confused, frustrated, and not really sure now what I am doing. Thankfully there are those here that can help...I am humbled.

Here is my DDS.txt
DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 16:10:46.34 on Tue 03/31/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.186 [GMT -4:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\ezSP_Px.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINNT ... Read more

Answer:Not sure what I have...but it keeps coming back

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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Question: Back coming off?

My Lumia 640 is quite new and the back plastic panel writing logo is coming off the Microsoft logo has come off and some letters are coming away?
Is this normal?

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

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Relevance 49.2%

Hi everyone,

i had this fake FBI Virus on a laptop couple days ago, it would not let the windows to boot, not even in safe mode. i got it to clean with kaspersky boot disc, and also scanned it with avg, malwarebytes, avast. send it back to customer, same night he called me saying avast kept picking up something but was not able to remove it! so i picked it up again the next day, scanned with avg & malwarebytes seemed to be cleaned up again, nothing was picking up any viruses. but guess what? this morning i have a text from a custoemr, saying he was locked up out of screen and he was able to get into it, but now avg is picking up something again!!! i asked him if he uses usb drive or external or anything but he said he did not use any of those! PLEASE HELP WITH REMOVAL OF THIS!!!!

Answer:It keeps coming back!!!!

Hello sapikest,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

Before we start, please note:

Please be advised that this free service is typically for home users. We'll help you out this time, but in the future if you are unable to clean a machine via standard methods, then either backup the client's data and rein... Read more

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Oh God help me... these anti-spyware pop ups keeps popping up and i always run a check on ad-aware 6 and Spybot once i see it. But once i connect to the net and open a site, it all comes back again n i haf to scan it all over again.... help please this is real miserable...

Thank you.

Answer:It just keeps coming back...

try manually removing, on www.doxdesk.com there are listings for spyware/parasites.

you could also go to run > msconfig and deselect any programs starting up that you dont recoginse.

also try going to http://www.symantec.com/homecomputing/
at the bottom is a link to a free online virus check, you may have one that persistantly downloads spyware.

and finally ensure you have a firewall and if you have one make sure its up to date. www.download.com has a free copy of zonealarm, thats a good one

6 more replies
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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disabled Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Thread closed, please do not post duplicates!
Continue here: http://forums.techguy.org/security/460316-e2g-keeps-coming-back.html
 

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Greetings everyone I need some help.

First off... I have followed all the proceedures listed on the READ ME thread that is asked and I STILL AM HAVING ISSUES.

I have Ad-Aware SE and with the VX add.

I have HiJackThis v1.99 and have followed the steps on that thread as well.

Here is the problem:

I run Ad-Aware everytime I log on, and even in safe mode. It finds beween 8 and 60 items. Mostly Malware and DataMiners. Then once I fix those I rescan and it comes up clean. However, I am still getting pop-ups, I have EnhanceMySearch, and when I log off and log back in... and re-run Ad-Aware I still have 8-60 items that show up and the same problem persists.

Can anyone help and point me in the right direction? It is a major annoyance. THANKS TO EVERYONE IN ADVANCE!!
 

Answer:It all just keeps coming back

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

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I uses Vundofix, ad-aware, spybot, xoft, avg, House call, Microtrend, Don't know what to do next? here is my infoLogfile of HijackThis v1.99.1Scan saved at 1:48:37 PM, on 3/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\NavNT\defwatch.exeC:\Program Files\NavNT\rtvscan.exeC:\Program Files\Norton Utilities\NPROTECT.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\NavNT\vptray.exeC:\Program Files\BearShare\BearShare.exeC:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Search.com/search.htmlO4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\... Read more

Answer:Pop Up's Keep Coming Back

Hello Mhenry, Welcome to BleepingComputer!My name is Nick and I will be checking over your log.Let's get started.You will want to print or save these instructions.Please download Look2Me-Destroyer.exe to your desktop.Close all windows before continuing.Double-click Look2Me-Destroyer.exe to run it.Put a check next to Run this program as a task.You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OKWhen Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.Once it's done scanning, click the Remove L2M button.You will receive a Done Scanning message, click OK.When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.Your computer will then shutdown.Turn your computer back on.Please post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe) and a new HiJackThis log.If Look2Me-Destroyer does not reopen automatically, reboot and try again.I highly suggest you get rid of BearShare. It is a P2P program which is usually the cause for malware.Read here for more information on clean and infected File Sharing Programs.Click Start> Control Panel > Add/Remove Programs and remove:BearSharePlease note any other programs that you dont recognize in that list in your next responseReboot your computer once more.Please go HERE to run Panda's ActiveScanOn... Read more

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Question: Keeps coming back!

I thought I wiped it off already but it's back AGAIN! And my SpyBot S&D is missing all sorts of components so it's not working right and it's the only one that has found any. The Microsoft one found one and deleted it but SpyBot found 16 but only deleted 2 before running into problems. EliteBar is back also. Help again!
 

Answer:Keeps coming back!

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
 

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Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Three threads are not needed for the same problem.
 

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Question: Keeps coming back

Ok guys not sure what I keep missing but the 020 line keeps coming back and changing it name.

I have ran CWS, ewido, Killbox ( and delete after reboot) VirtumundoBegone
Logfile of HijackThis v1.99.1
Scan saved at 11:25:30 AM, on 1/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hijack This\TrojanHunter 4.2\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDae... Read more

Answer:Keeps coming back

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I've run Ad-awareSE, Trend Micro's housecall, and McAfee. I've also run Ad-aware while in safemode yet I still keep getting these popups and McAfee keeps telling me that " The file C:\\WINDOWS\system32\winupdt.exe was infected by the Downloader-LG trojan and has been deleted to complete the cleaning process. Its' says it repeatedly then stops then a few hours later it'll come back. Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 6:07:30 PM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wkogyo.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:... Read more

Answer:They just keep coming back...

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I have a problem with pop-up ads that keep on appearing randomly on my computer. I tried using adaware which picked up a lot of them, but they keep coming back later.

Hijack this log (Created with Hijack-this Analyzer)

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Fil... Read more

Answer:Pop-Ups that keep coming back

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

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I have done everything to get rid of my recent popups including runings spybot, adaware, microsoft Antispyware, Norton and Pandascan both in regular mode and safe mode. THey keep on finding stuff, but after restarting, they still come back. I have also empties the TEMP folder and cookies and temporary Internet files. I have included a HIJACK this log, hopefully someone can help. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:34:55 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\GHOSTS~2.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe... Read more

Answer:HJT Log because they keep coming back

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I have a PC i believe is infected.
i have run Combofix, it appears to find something and reboot but i am unable to tell by the log what it found.
i think it is still infected because if i run CF again, it says it needs to reboot to continue.
 ComboFix.txt   29.88KB
  5 downloads
 ComboFix2.txt   30.15KB
  3 downloads
 ComboFix3.txt   26.11KB
  2 downloads
 ComboFix4.txt   29.75KB
  3 downloads

Answer:it keeps coming back

Hello cgtrott, I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy and as you can see the logs we ask for are very extensive and take a lot of time to investigate. Please subscribe to this topic. Click on the Watch Topic button, select Immediate Notification and click on proceed.Make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box. Do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.Please read carefully all directions and instructions. If you are instructed to save a tool to the desktop please save it to the desktop. If you have since resolved the original problem you were ha... Read more

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Hello
For many years a succeeded in keeping my computers safe - then, not even a month ago, something surfaced. A Virut thing after I visited an insecure site.
If this can help, a few days before I had for the first time in my pc life installed a downloader program called Flashget-
Well I tried at first to clean up with Spybot and Spyware Doctor (who had not by the way intercepted the hostile item). But the machine had still a strange behaviour so I downloaded some Linux based Rescue CD .iso files (Kaspersky, BitDefender, WebDoctor), burned the CDs and went on scanning without Windows. Those found a wealth of infections by Trojans as well as by the Virut thing, so I kept cleaning and cleaning (desinfecting and/or deleting that is) until nothing more was found.
I then restarted Windows, uninstalled Flashget and installed Avast antivirus. Unfortunately when using my browser I started to get redirected to a "stolnik.net" whatever search I did. Plus Avast began to show infections spreading in the system by a "W32.Vitro" virus. So I tried again with the rescue CDs - Kaspersky found a couple issues but nothing else - and Avast still claiming I have the W32.Vitro everywhere.
At this point I used the VirutCF removal tool by Norton, but to no avail - there is no Virut infection in the machine.
I was beginning to get nervous so I downloaded the Combofix tool, disabled all and every anti-virus and -spyware - as requested - and tried to start Combofix: nothing happens... Read more

Answer:They keep coming back

If you truley have Virut the only real alternative is to do a complete wipe and reinstall. See boopme's post here:http://www.bleepingcomputer.com/forums/ind...t&p=1260380That will help you determine if you have virut, and if you do, what you need to do.

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2 nights ago i was surfing the next and i starting getting reports such as :

Windows has detected spyware infection!
It is recomended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you
Click here to protect your computer from spyware!

and

Warning! Potential Spyware Operation!
Your computer is making unauthorized copies of your system and
Internet files. Run full scan now to pervent any unathorised access
to your files! Click here to download spyware remover ...

i started getting a lot of popups trying to send me to a site calling cookingluck (f3.cookingluck.com, f5.cookingluck.com, f7.cookingluck.com,
f9.cookingluck.com) i close them before they can finish loading.

Now i didnt do the smartest thing and i downloaded one of the "anti-spyware" things they told me too. "system-defender". well thats about when everything went from bad to worse, shell.dll was giving me hell, wowfax.dll was messing up. The control panel icon also disapeared and anything i tried to do with the system it wouldnt let me..pretty much telling me i didnt have administrative privliges.

So i came on this site and saw the self help page and was looking it over and saw the the "SmitFraud and It's Variants Removal Instructions" section fit my problem to a T, so i followed the steps exactly as they are written. I also got rid of the system defender. When i rebooted into norma... Read more

Answer:It just keeps coming back.....

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

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Everytime I run webroots spysweeper It finds a cws threat. I don't understand why it keeps popping up, even after I tell spysweeper to remove it. Someone want to help me....

Logfile of HijackThis v1.99.1
Scan saved at 7:44:30 PM, on 10/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\nvsvc32.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Eset\nod32kui.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\programfiles\MicrosoftAntivirus\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
D:\programfiles\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\programfiles\MicrosoftAntivirus\gcasDtServ.exe
C:\Program Files\LIUtilities\WinTasks\wintasks.exe
D:\programfiles\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.... Read more

Answer:CWS keeps coming back

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Here is my dilemna:

I've run Kazaabegone, CWShredder, Spybot and Adware with new updates and reboots in between. I've run Hijack This and removed what I knew to be suspicious files in safe mode. But one:

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

keeps reappearing on the HJT log after rebooting. I know I'm missing something; just don't know what.

Here is the entire log:

Logfile of HijackThis v1.97.7
Scan saved at 8:04:28 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\EarthLink 5.0\Con... Read more

Answer:New.net keeps coming back

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I am having trouble getting rid of this BHO object.Everytime I manage to remove the dll and the BHO registry entry it comes back under a different name.I have run Spybot, AdAware and Trend Micro AV.Any help would be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:17:14 PM, on 04/16/07Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeC:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeC:\WINDOWS\system32\fxssvc.exeC:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exeC:\WINDOWS\TEMP\EWE594.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files ... Read more

Answer:Bho Keeps Coming Back

Hello EBurritt, I am SifuMike and I will be helping you. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.******************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. Download and install AVG Anti-Spyware 7.5 (formerly Ewido) This is a 30 day trial of the programAVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.1. After download, double click on the file to launch the... Read more

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I am trying to clean out a co-worker's computer. I have restored to over a month ago and continue to find malware during scans. Any help appreciaded. Have not yet restarted to fully remove. Do I need to kill some files will killbox prior to the restart? Thanks, Jeff

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 231065
Time elapsed: 1 hour(s), 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Wi... Read more

Answer:ave.exe keeps coming back

Windows restarted for updates while sleeping last night. Running malwarebytes again. Final rid of Hijackthis entries
O20 - AppInit_DLLs: C:\ProgramData\nuvanifi\nuvanifi.dll
2658977195-169558386-357108580-1000

Malwarebytes came out clean as well as a full McAfee virus scan. Hijackthis log appears clean too. With persistance I think I have this cleaned finally. I have both a dds scan and gmer report but don't really know what to look for. I can post these if someone has time to review them. I ran both prior to the windows update restart. Also updated and ran spywareblaster. Pop ups and redirects are gone too.

Partial log of items cleaned.
3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\AntiVirus Plus.lnk (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Windows\System32\co... Read more

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Question: keeps coming back

I keep running scans and it cleans the computer sometimes. I will encounter xp antispyware 2009 and 2008 telling me that my computer is infected. It posts a permanent box on my desktop saying infected and keeps popping up at bottom right by time clock saying infected. I will run anti malwarebytes and it will clean it only if i do quick scan. But then i will run full scan and it freezes so i know it is still infected. And sure enough a few days later it is all back. Please help. I also run cc cleaner and norton but norton freezes too. I have also tried in safemode but still freezes. Thanks Any and all help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:21 PM, on 10/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Inte... Read more

Answer:keeps coming back

bump
 

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I can't get rid of this crap - I've ran everything on here that people say. I have SAV installed and up to date, I have SpywareGuard installed, I have ran HJT, I've ran Ewido software, nothing can get rid of this - Everytime I clean everything while in Safe mode and reboot, Spywareguard immediately starts popups saying a BHO has been added (suchs as C:\WINDOWS\system32\wvuvspq.dll) - I click remove BHO, and it comes back over and over...

Someone please help - this has totally destroyed my computer...
 

Answer:Someone please help - These BHO's keep coming back!!

Closing duplicate thread. Please continue to reply here: http://forums.techguy.org/malware-removal-hijackthis-logs/648572-please-help-my-hijackthis-log.html
 

1 more replies
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Can't seem to get rid of the trusted zones, option is disabled in internet tools. I've run spybot, adware and avast but they still show.

Logfile of HijackThis v1.99.0
Scan saved at 10:18:03 AM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.... Read more

Answer:they keep coming back!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Right click on this link http://www.greyknight17.com/spy/De... Read more

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Hot bar I am told is a parasite.That is its a freeby thats seems frindly but in reality is sucking all your secrets.So last night I deleted all trace of it from the system by norton and by Regedit.Tonight it back......What sort of mallet this this need ?

Answer:hot bar keeps a coming back

Please post a HJT log click hereYou may need to post in in two halves because of the 800 word limit.Please double space it by adding a blank line after each line so that it is legible with the site's formatting.

4 more replies
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windows securty 7 keeps coming bak after doing all the steps
 

Answer:it keeps coming back

Please attach the logs from both SUPERantispyware and MalwareBytes. Also run the below and attach the log.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run
 

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Hello, after removing numerous malwares, str.sys keep coming back even though i removed it several times.Here's the log, thanks for your help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:22:19 PM, on 7/16/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Toshiba\Utilities\KeNotify.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Symantec AntiVirus\VPTray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exeC:\Program Files\Symantec AntiVirus\DoScan.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program... Read more

Answer:Str.sys keep coming back, help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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okay, so yesterday i cleaned my pc with "malwarebytes anti-malware and there were like 11 viruses. then i scanned after t, none, so i get up this morning and scan my pc because everything is going SO SLOW! and now i got 10 viruses. can anyone please help? yesterday i had like 2 injections, 2 clickers, 2 malware.packs, and like 6 agents.
heres my log for yesterday: http://pastebin.com/panEZfVS
and heres todays: http://rhymingcolors.pastebin.com/G7gJ51nr
please help. 5 of those kinds ive never seen before :/ please comment below
 

Answer:they keep coming back >:(

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hi, i hope somebody can help me. I'm running windows 95 b with internet explorer 5.5 and I keep getting "Error loading C:\WINDOWS\TEMP\se.dll". when I run IE, avg detects trojan horse startpage 16.bd and my start page is now advertising called "about: blank" I've deleted se.dll but it just keeps coming back. I'd appreciate any suggestions. thanx!
 

Answer:se.dll keeps coming back!

it sounds like you got hijacked. this should have been posted on the spyware specific board. follow the instructions on this link below.

http://forums.majorgeeks.com/showthread.php?t=35407 <--
Sticky: READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

g/l - sos
 

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Hey everyone this is the first time I have posted anything but i am having some serious problems. I let my brother borrow my laptop and when i got it back it was infected bad.
I have pc-cillin, Malwarebytes, and SuperAnti-Spyware.
SuperAnti-Spyware seems to clean everything after i scan and reboot but there are two things that keep coming back on the next re-boot.
1. Pc-cillin keeps giving me a waring telling me to close the browser when its not open with the web address of 110/rjsa/select.php?a=6707a0a cd82d9318fa98c6ee396eed8e61fcf4200553e0c95d8b1d81bbda3c1b&b=1001&c=1
2. There is a sys32 file that gets deleted and always comes back on reboot its MoIXWA40.dll
Pc-Cillin tells me this is a trojan.bho and says its will delete on reboot.
please help me this is so frustrating it slows everything down sooo slow.
 

Answer:Pop-Ups keep coming back

Hi, Welcome to TSG!!
Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

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hey guys, i have no idea whats causing this but winupdates.exe keeps coming back!
it prompts me every once in awhile saying that the program wants access to my computer and i simply click 'deny' everytime.
but today a friend of mine used my computer and clicked 'allow', and i swear its been popping up 10x as often now and im starting to get worried!

any help is greatly appreciated!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:43 PM, on 10/7/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
C:\Program Files\VMware\VMware Workstation\hqtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\svchost.exe
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\updatev0.1.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Fil... Read more

Answer:winupdates.exe keeps coming back!

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here is the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1823
Windows 5.1.2600 Service Pack 2

3/5/2009 9:18:09 PM
mbam-log-2009-03-05 (21-18-09).txt

Scan type: Quick Scan
Objects scanned: 65386
Time elapsed: 2 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\meI6qj75.dll (Trojan.Agent) -> Quarantined and deleted successfully.

Answer:trojan keeps coming back!

Please print out and follow these instructions: "How to use SDFix". When using this tool, you must use the Administrator's account or an account with "Administrative rights"Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.Please copy and paste the contents of Report.txt in your next reply.Be sure to renable you anti-virus and and other security programs before connecting to the Internet.-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

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Relevance 48.79%

i use windows XP home edition, mozilla to browse

about a month ago someone else was using my laptop and a bunch of infections were detected by the free version of AVG. i removed all the selected infections then ran malwarebytes which detected some more things and removed them. after rebooting and running malwarebytes again my laptop seemed clean. however, every time i have run malwarebytes since then (about 3 times), there will be no objects detected. BUT, AVG will pop up and say there are infections on my computer. so today, suddenly a bunch of internet popups show up on my laptop and AVG also shows up with a bunch of infections. i'll list some of the trojans that have been detected by AVG.

Trojan horse Pakes.DDT
Virus found Win32/Heur
Trojan horse Downloader.Zlob_r.EX
Trojan horse SHeur2.YNO
Trojan horse Small.BHD
Trojan horse Pakes.DDT
Trojan horse SHeur2.ZZF
(then there were a bunch of tracking cookies detected by AVG)
Trojan horse Agent2.DZZ
Trojan horse Generic13.ADTY
Trojan horse Agent2.EJA
Trojan horse Downloader.Generic8.AHTY

Answer:trojan that keeps coming back?

Run scans with Super Antispyware free and MalwareBytes AntiMalware free.Links to download and instructions in link below.Be sure to update both programs after downloading, installing and before scanning.http://www.bleepingcomputer.com/forums/ind...t&p=1087935Follow the instructions and post the logs in your next reply.Note that Super Antispyware scan is best run in safe mode per instructions.

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Relevance 48.79%

so i didn't have this problem before and i JUST upgraded to SP2 via windows update and the installation went normal.everything seems to work fine but there's this program that i wasn't sure about that popped up as an alert from ZoneAlarm: MSNNOED.exe. i tried to google to see if this was a legit file but i couldn't find anything so i click no to not allow it to access the internet.i ran my virus checker and it didn't pick up anything. but when i ran malewarebytes with the most recent update, it found 3 "infected" files, one of which was the MSNNOED.exe and malewarebytes says it's a trojan agent. also it finds a comsa32.sys file which it deems as a trojan agent. when i search for that MSNNOED.exe file on my computer, it's in the WINDOWS\SYSTEM32 directory and there's another file in the Prefetch directory: MSNNOED.EXE-05ABE18F.pfnot sure what they are but malewarebytes quarantines them and removes them but requires a restart, which i do. when i restart and load back up, everything is fine and the file is supposedly gone (meaning when i try doing a search, MSNNOED.exe isn't there anymore as well as the other files). but when i try to open up task manager to see if it really is, shortly afterward i get an alert from ZoneAlarm saying do i want to let MSNNOED.exe access the internet. i click no. i do a search on my system again and sure enough, those same files are back there. is there a "hidden" program that... Read more

Answer:MSNNOED.exe keeps coming back

i found something that problem might work here: http://www.bleepingcomputer.com/forums/t/178477/win32refpro/this person had the same issue that i'm having now i'm thinking. the only difference is that in my HJT log, i see an MSCNCO.exe running in my SYSTEM32 directory which probably is running the MSNNEOD.exe file. i have an entry that says: O23 - Service: Ms Database Manager Service (mscncosd) - Unknown Owner - C\WINDOWS\SYSTEM32\mscnco.exethe only problem is i can't delete this file because it says it's in use. i haven't done combofix, as i'm not sure how to use it and am awaiting your help. supposedly that's the file causing the loading of the other files, according to that person who posted in the link i provided.please advise. thanks!!

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Relevance 48.79%

Vundo Keeps coming back

OS:Windows XP, SP3

Hi,
I was forwarded from "http://www.bleepingcomputer.com/forums/t/203107/after-windows-update-multiple-program-errors-pc-restarting-on-its-own/" to post here.... That thread kinda died... anyway...

Over the past month I've found multiple instances of Vundo, and things seem to be getting worse.
Every time I try to clean my system, Vundo keeps coming back - even if I dont do any browsing.
Most recently, i've been experiencing applications freezing (Firefox, McAfee, Warcraft3)
The system has also crashed mid-scan using McAfee several times, but not lately.
I'm unsure if these problems are related to the Virus or other system issues - I figure get rid of the virus first and troubleshoot the rest later.
My system is fairly new (Dec 08), it came with McAfee Enterprise installed. I also installed the free version of Spyware Doctor on my computer.
Neither of which seem to be able to remove the Virus, and at times can not even detect it.

I've started to notice that sometimes McAfee is disabled after restarting the computer; I hadn't changed any settings for that to occur.

I've tried using Malwarebytes Anti-Malware as well as SUPER Anti-Spyware, both of which are doing a better job of finding and clearing traces of the virus (compared to McAfee). Also tried VirtumundoBeGone and in haste, ComboFix.

VirtumundoBeGone found no traces, and Combofix didnt do anything noticable.

Please help!
Let me know if there are any logs or reports you ... Read more

Answer:Vundo Keeps coming back, not sure what to do

Well the best we can do is get an MBAM and perhaps a SUPER Anti-Spyware log to start with.Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan.After scan click Remove Selected, Post new scan log and Reboot into normal mode.

3 more replies
Relevance 48.79%

I am running windows xp home edition. My virus software is pcguard from virgin active.At first pcguard find 50 viruses and deleted them but I would run the scan again it would find the same 50 viruses.Disabling the system restore function cut them down to 13 viruses. I have now run a viruse scan in safe mode and I have found six viruses. Worm.win32.autorun.aam,
worm.win32.autorun.dej
backdoor.win32.small.czo
backdoor.win32.small.eiu
trojan.bat.runner.s
w32/backdoor2.emeb
The software says it has deleted them but after I scan straight away they are detected again.I hope if someone can help me get rid of the viruses in safe mode it will cure the viruses in normal mode.
I would appreciate any help anyone can give me
 

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I have some sort of malware or virus on my computer. My computer is:
Dell Mini XP Home Edition Version 2002, Service Pack 3, CPU 1.60 GHz, 0.99 GB Ram
I connect to the internet wirelessly.

I have run Avast! scans which found and removed several items. I have used Ad-Aware to remove some items. I have also used CCleaner that removed items. However, the main problem keeps re-occuring. Several times it appeared to be gone, but always came back within one day. It does not appear to matter which websites I visit.

The main symptom:
Websites that I normally go to take more time to do anything, and then a big browser screen with some ad pops up full screen in front. This happens in both IE7 and Firefox. These are sites I am accustomed to go to and have visited daily for months and am fairly aware of their performance on this machine. Some of these sites do not work at all, until I kill some other process. However, there is really nothing extra that is normally running, so I end up killing the Avast! On-Access scanner.
Also when I try to install Malwarebytes, the main mbam.exe is never present, so I can not run this. I am not sure if the malware is preventing normal install of this program.

In the system startup items there is always something like (from CCleaner):
Program:tipejabov
File: Rundll32.exe "c:\windows\system32\biluguki.dll",a
the name of the file varies. It was nonomasu.dll yesterday. it was wituloru.dll the day before.
I susp... Read more

Answer:Malware keeps coming back

Hello these are Vundo (malware)files. Since the malware is affecting your ability to scan let's do it this way.Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.2. Restart your computer (very important).3. Download and run this utility. Mbam clean4. It will ask to restart your computer (please allow it to).5. Due to the reboot,you need to run RKill again.6. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.phpNote: You will need to reactivate the program using the license you were sent.Note: If using Free version, ignore the part about putting in your license key and activating.Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.Rerun... Read more

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Relevance 48.79%

Hi, everyone. I have something Malwarebytes calls Trojan.BHO that I can't seem to get rid of. Malwarebytes apparently gets it but it always ends up reappearing after a couple of reboots.

I think it first showed up on the 14th of February during a routine checkup. It wasn't until after I tried to get rid of it that I started having problems.

For wathever reason it wouldn't allow me to launch either Firefox or Chrome - in fact, the folders where they were installed were off-limits to all users, regardless of their admistrator status. I could temporarily gain control of the folders by running Malwarebytes and have since uninstalled both.

I can still run IE, but -

1. Whenever I try to open a link on a new tab, it will ALSO open a new window. Yes, I checked the settings, and it's definitely the trojan since this behaviour goes away - temporarily - after I run Malwarebytes.

2. The Trojan also shows up as a toolbar add-on for IE ("jscript proxy auto-configuration"). It claims to be by "(unverified) Microsfot Corporation" and the option to disable it is greyed-out. The only way to get rid of it is to run Malwarebytes but, again, it comes back after a couple of reboots.

3. It doesn't do anything else that's noticeable. There's nothing on my toolbar, no pop-ups, no redirecting, etc.

If it matters, I have tried running Malwarebytes under safe mode after disabling system restore (that was following someone els... Read more

Answer:Trojan.BHO keeps coming back

Hi and welcome.

Re run Hitman Pro and have it delete everything it finds.

Delete these:

C:\Program Files (x86)\GUM4751.tmp
C:\Program Files (x86)\GUT4752.tmp


Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Attach JRT.txt to your next message.



Re run Malware Bytes and attach the new log.

Now explain how things are.
 

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So there's obviously some virus on this computer that I'm not finding. I run malwarebytes and it says it cleans up Total Security from my computer, but then I reboot a couple of times and it's all back there again.

Can someone help me get this nasty thing off?

Thanks.

Answer:I keep cleaning it up and it keeps coming back

Hello and welcome to Bleeping Computer.Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.Could you please post your Malwarebytes log for review? It can be found from the "Logs" tab in the program.

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I have the malware/adware tojans that keep coming back. I have ran Malwarebytes-anti malware program, spybot, and avg which I just downloaded. See my hijackthis log below.

Thanks for looking and any help you can give. Lori

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no na... Read more

Answer:Viruses that keep coming back!

I have also noticed that I can not complete my downloads.....I have had to download on a different computer and save to a flash drive in order to get any program.
 

1 more replies
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Hi all, I'm at wit's end. My laptop (a Toshiba running XP) has one of the worst virus infections I've ever had to deal with. After at least 12 hours of researching, cleaning, rebooting, configuring and trying MalwareBytes, VIPRERESCUE, CrapCleaner, Spybot, BitDefender, and OTM by Oldtimer...the virus is still not gone.

I do know that I had several trojans, RootKit, Windows Antivirus Pro, and Protection System. MalawareBytes keeps finding threats and removing them every time I scan, but says that to completely remove all the files I have to reboot...and then the viruses apparently reinstall themselves upon rebooting. Immediately after rebooting I run another scan and it finds new files.

The problem HAS lessened, but I am still getting the Windows Antivirus Pro-type fake security warnings. The Protection System and Antivirus Pro files and folders are gone, but obviously something still remains because it hasn't stopped yet.

Protection System tried to add an entry to the registry before I closed for the last reboot, after it was 'wiped' by MalwareBytes, but Spybot caught it and I disallowed the change to the registry.

Could someone PLEASE help me finally root out where this thing is hiding so I can finally get rid of it for good?

Answer:Wiping it over and over and still coming back...HELP

Not sure why this was moved...I KNOW I'm infected, and with what...I just need help to get rid of it?!

I did run RootRepeal, and while I haven't taken any action yet, it found a hidden file in the system32\drivers folder called "hjgruitvogodyi.sys". It's in red in the list on RootRepeal, which makes me think it's a BAD thing...but I'm afraid to remove it without some kind of direction from someone who knows this stuff better than I do...

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I am trying to clean this computer and the infection keeps comming back. I have taken the hard drive out and scanned it with Panda Scan in another computer, ran supperantispyware and cleaned all files that if found. When I plug the computer back in AVG keeps finding this file in the sys32 folder. I checked the host file, i have cleaned all temp folders, I can't even run malwarebytes, or supperantispyware on the computer once it is on.
This is the file that comes back everytime I remove it using another computer.

D:\Windows\System32\UACclsxavmiqi.dll
clean hijack report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:48:32 AM, on 8/30/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sfbay.craigslist.org/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.c... Read more

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For the fourth time in the past few months, I have been experiencing strange pop-ups blocking my use of various programs. Twice, my IT dept. attempted removal of the virus, which looks like a virus warning from McAfee but will not allow removal or the use of the programs it is blocking. This time around it was blocking my use of Internet Explorer and Outlook.

A screen popped up and each time I tried to open the programs it would log a warning in the screen. The screen showed options for removing the items logged, however it would not respond to clicking any of the options and would only go away if I closed it out completely. If I did close it, as soon as I attempted to open those programs again, the warning would reappear. This is nearly identical to the last two or three times I have experienced this, with a couple weeks in between occurences.

I rebooted several times and recieved a pop-up message from Windows saying "Windows has recovered from a serious error." The third time I rebooted, it actually allowed me to open these programs without the warning. The first two times it would not go away. This has happened a couple of times prior, where that message seemed to temporarily fix my issue.

Is this a real virus that is hidden in my computer? What can I do to remove it completely?

Answer:Virus that keeps coming back

Hello can you run an MBAm scan and post a log back .. Let's see what it may show.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top... Read more

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I have 3ds max installed on my pc at work and when I quit the prog., 3dsmax.exe process is still running. Also, when the prog. is actually open (Max 9), there are 2 instances of 3dsmax.exe.

There is Max 8 and 9 on this computer and I was trying to uninstall 8 but, of course, I get a message telling me the prog. is still running, which it isn't. And when I end the process, it comes right back. So I am unable to uninstall the program.
What can I do?

Thanks
 

Answer:Process keeps coming back!

safe mode, then uninstall
 

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Hi, I've had this problem for about a week now. Something seems to have gotten onto my computer. The main thing I notice is there is a program called brastk.exe that gets autorun on startup. There are also a number of startup entries in msconfig that reactivate even if I disable them. They are:
"rundll32" which runs a dll called drkly16j.dll
"dumprep 0 -u"
"brastk.exe"

If I delete brastk.exe or drkly16j.dll they just get recreated on the next boot. It appears that something besides a program is running at startup, possibly a service or a program running on shutdown. There is also something redirecting my google searches, and when I plug in my flash drive an autorun file gets created along with a file called system.exe.

EDIT: uh-oh, I just tried to run HJT and Spybot and neither will start! No error messages, just double clicking on the program and nothing happens.

Answer:Malware keeps coming back

Please download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.Make sure that e... Read more

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On my win XP desktop I found couple of viruses 1-trojan metajuan and 2 trojan virtumonde, while scanned with Norton antivirus.
NAV removed the virus not once twice but more than 4 times and keep coming back even after disabling the system restore.

I also used PC tools spyware doctor and scan the computer several times the same same viruses keep coming back.
Any help will be very much appreciated.
Please help me remove this viruses from computer.
Thank you.

Answer:Virtumonde Keeps Coming Back

You need to post in the correct forum. I'll move you there

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Hello. I need some help. My parents' computer is running Windows XP and has persistent alerts from AVG saying that multiple threats are detected. It removes them and a little while later they are back again. The file c:\tdlcmd.dll keeps showing up. svchost shows as an infected process sometimes. I ran a Malwarebytes scan and it detected 20 threats, removed them, then the next day they were back again. AVG also identifies these threats as Trojan Horses in the Vundo family. Nothing seems to be able to permanently remove this virus. After some research on forums it seems that the only thing that works is when someone who is very skilled reads a logfile (usually OTL, Combofix, or Hijackthis) and gives the OP instructions specific to the infected machine. I really wish I knew enough about this process to do it myself, but as it is, I need help. I've read the forum rules so I'm posting a Hijackthis log that I ran on my parents' computer via TightVNC. Thank you in advance for your assistance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:39:32 AM, on 1/15/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\... Read more

Answer:tdlcmd.dll keeps coming back

bump
 

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My computer slows down as I open VLC player then when i look at the task manager, COM surrogate ates a lot of my computer's memory. I kept deleting all the com surrogate but it comes back on days that i open VLC player or any video/music player. The virus doesn't show when i don't open any player.
I've attached here the reports from farbar.
Anyone can help me on this. Thank you!
 

Answer:COM Surrogate keeps coming back

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Trojan horse downloader Generic13.BVUR keeps reappearing after deleting it in avg..Please find attached files as requested. Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 215 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3839 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 595439 MB, Free - 508533 MB;
Motherboard: Dell Inc., 0F896N
Antivirus: AVG Internet Security 2014, Updated and Enabled

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: BrowserJavaVersion: 10.51.2
Run by Wells at 11:36:29 on 2014-02-13
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3839.2048 [GMT -8:00]
.
AV: AVG Internet Security 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Enabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
SP: AVG Internet Security 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2014 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\... Read more

Answer:Trojan keeps coming back.

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Looking for assistance in getting rid of gosave and similiar adware that keep coming back after uninstalling in chrome and restarting. Not sure what to do next,
 

Answer:GoSave and 1 other keep coming back

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Arucer.dll keeps showing back up in my startup. I uninstalled the Energizer software, and I've removed Arucer from the startup list more times than I care to remember, but something keeps putting it back into my startup list. Does anybody have a comprehensive list of software associated with this or know how to completely remove it from my system?EDIT: Moved from XP to Am I Infected forum ~ Hamluis.

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Despite regular PC anti-virus scans, Avast, and online scanners like ESET and scans from Malwarebytes, which usually returns little, the one that captures malware best for me is Spybot.

But it seems I keep removing same malware like Fastclick etc.

Any other scans available?

I've posted Hijackthis scans many times in past, but stopped as I recently get no responses.

This forum must be really busy now.
 

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i scanned my flash drive with Avast antivirus and it detected a virus "antisys.exe". i had it removed but after using the disk and running a scan again, its back. I don't see the file on the drive but Avast kept telling me it is infected with the "antisys.exe" virus. and after deleting the file using avast and running a scan again, it's still there. Is it really a virus? how do i remove it without losing all the data in my flash drive. Any help is greatly appreciated. Thanks in advance.
 

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I've had some issues with this computer, ran Malwarebytes and seemed to be ok. Now, every time I run Malwarebytes, it finds multiple trojans and such.
see log:

alwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.13.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Dave :: DAVEANDBETS [administrator]

1/13/2012 9:35:40 AM
mbam-log-2012-01-13 (09-35-40).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231858
Time elapsed: 24 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 18
C:\WINDOWS\Temp\tue0.025611008347881437.exe (Rogue.Chameleon2012) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.04322310983097066.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.11414868056561533.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.4467379515295722.exe (Trojan.Downloader.CBCGen) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.45533083493499504.exe (Rogue... Read more

Answer:Spyware keeps coming back

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Hello I was wondering if someone could help me on this issue. I have no clue if I am infected with a virus or something because I have never seen this file before and there are a lot of them all named the same thing. well what am I saying I know im infected because along with these files it made two folders one folder that records my key strokes and the other I have no clue what its for. its empty. I have tried the simple delete or using a virus scanner/remover to get rid of it. no cigar. along with the files in my task manager "javaw.exe" apears and a lot of them the same amount as the files that are in the folder. hope this makes any sense if someone could please get back to me on this. the file names are "jspyb"(random letters and number) its also a java file. the other two folder are called "js_logs(records my key strokes)" and " js_plugins(empty)" someone please help me thanks in advance!

Moderator note: Moving to V & M Removal forum.
 

Answer:Files Keep Coming Back

Welcome aboard

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

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I have a Dell Dimension 8400 Pentium 4 3.0 GHz with 3GB of RAM running WXP Pro sp3. I have uninstalled mIRC twice. The first time I thought I had solved the problem. The problem (a sound stuttering problem that sounds like a key is stuck) came back, so I looked for every other cause, and then discovered that mIRC was back. I booted into safe mode and uninstalled it again using jv 16 power tools 2009. When I restarted, it was back again. Now I'm thinking it must be some type of malware. If someone can help, I will post log files. Thanks in advance.
 

Answer:mIRC keeps coming back

I am stuck. I really think it is some kind of malware. I don't know what else can reinstall itself. Anyone?
 

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Yesterday my boyfriends computer started acting up out of no where. It'll randomly lag really bad, about every 5 minutes or so. We've narrowed the problem down to some sort of spyware that's related to Alfacleaner. He'll delete Alfacleaner, but then when the computer lags again, it comes back. I've searched everywhere and followed a bunch of different instructions (such as running Ad-aware, SpyBot, and HijackThis) and can't seem to find a way to fix it. He's even used system restore and the problem still hasn't been solved. He's using Windows XP Professional. Any help will be greatly apprecaiated.

Answer:Alfacleaner Keeps Coming Back

Have your boyfriend run a fresh HJT log and submit it to our great volunteer team of experts. The instructions for posting can be found here, and he should carefully follow the directions given:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/They will work with him to solve the problem.Regards,John

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So I've seen the other post with tdlwsp.dll but somewhere along the lines of fixing it I always see something that says script was created for this specific user so i don't follow the instructions that are given. On my computer avast detects tdlwsp.dll every so often and I delete it every time but it keeps coming back. I already ran malwarebytes,avast, and a windows defender scan but it doesnt pick anything up. Oh and tdllwsp.dll always shows up at C:\Windows\System32\tdlwsp.dll.
 

Answer:tdlwsp.dll keeps coming back

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my USB keeps geting infected ith fooool.exe i use the Flash_disinfector provided by you guys but it keeps geting infected, i scanned with Superantispyware and it didn;t find it though it is there, i tried avast and it didnt find it too.

Any tool to remove it?

I can see Fooool.exe when i run a Live Linux ditrubution and chek what's on my USB stick, anyways i know it is there because my USB stick keeps geting infected and when i open its Autorun.inf the open command refers to fooool.exe .

Help plz!!

Answer:Fooool.exe Keeps Coming Back

I did a quick search and it seems that fooool.exe is related to explorer.exe that i posted about earlier that some anti viruses were locating it as a virus and i thought back than that they are detecting the legitimate one.

anyways i still need help on how to remove this infection.

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I get this every night have put it in virus vault in AVG, turned off system restore ran Malwarebytes and removed it and it has come back 3 nights in a row.. This is what reads in vault, Trojan horse Download.Generic9.YHX Path: WINDOWS\system32\sshnas.dll. Ran hijackthis:
Logfile of HijackThis v1.99.1
Scan saved at 10:05:35 PM, on 12/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Suzanne Wells\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Progra... Read more

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On Startup there is a program, spyware i guess, that is called jzppenc.exe in the process manager. All it does is create an ad on the homepage and a popup to come up when ever i go on IE. I just end in the the process manager and it doesnt come back till next startup. Whenever i take it out of the startup it comes back, same with deleting it from the regestry startup. Anyone hear of it or know what to do. I also cannot find it in C:\ where it says it is.

Answer:Jzppenc.exe? Keeps coming back!!!

It could be hidden. Run Microsoft antispyware and spysweeper. See if that helps.

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For the past couple weeks or so my computer has been infected. They've been all sorts of different viruses and Norton Antivirus 2006 scans, finds them, and removes them but they keep coming back. I tried doing a system restore to about 2 months ago and the problem didnt resolve itself. I've also tried using Roguescanfix and smitRem to no avail. My computer is running windows XP media center edition if that helps
Any help is appreciated. thanks

Answer:Viruses Keep Coming Back

Welcome to bleepingcomputer slicktrick689Let's try this before we go to HiJackThisRun the NAV again then do the following as you may be reinstalling the virus.Empty your Recycle Bin.NextUpdate your windows Windows UpdateNextCreate a new Restore Point:Go to Start > All Programs > Accessories > System Tools > System RestoreThen when Restore opens, select Create a new restore point and click NextGive the the restore point a name like New and clean >Click CreateThen delete old Restore points:Go to Start > All Programs > Accessories > System Tools > Disk Cleanup > Click Ok. Click the more options tab > notice System Restore > click clean up >Reboot A little extra protectionNow install SpywareBlaster 3.5.1 . QUOTEPrevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially unwanted sites in Internet Explorer. SpywareBlaster can help keep your system spyware-free and secure, without interfering with the "good side" of the web. update weekly

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Hello--I keep running my Spyware Doctor, and every day I get a warning that I have tdlcmd.dll in my Windows/system32 file, and every day I delete it, and then the next day it's back. There's obviously something else going on here that I'm missing. Thanks very much for any help you can give me!!

Here's my Hijack This:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:41:10 PM, on 12/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program F... Read more

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Hi,Norton found the virus called Back door greybird.k on C:\windows\G_server_hook.dll.I logged on to the safe mode and deleted the G server. exe and dll file.But Norton keeps finding this virus. How can I clean the virus?Thanks very much. (Moderator edit: moved post to more appropriate forum. jgweed)

Answer:Virus coming back again and again

Symantec Security ResponseI'd recommend submitting a hijackthis log here.How to submit a hijackthis logDownload HijackthisTry running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.ziporDrWeb CureITIf your good with the command line also try Sophos Command Line scannerAlso try installing and running A2 Free and EwidoI'd also run Spybot and AdawareIf your using Win2K/XP run adaware/spybot from "safe mode with command prompt"At the C:\ prompt type the following:-cd\C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofixcd\C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe

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Apologies for coming back so soon for more help..The problem started this morning when I opened up my Laptop..As you can see from the attached photo, I have a black band across the top of my screen.I would be obliged if someone knew what was the cause and how to fix it,
Regards. jud
 

Answer:Apologies for coming back so soon for more help

Check the screen resolution, either use the auto adjust button on the monitor itself or access the display resolution within Windows and check it there. It should match the monitor's native resolution.
 

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Computer is a homebuilt Athlon running Win XP. Browser is Firefox. I run through a wired router to Comcast HS internet. McAfee is installed (but I have low expectations there).

I keep thinking I've got rid of it but it keeps coming back.

On Monday (1/18) I got a nasty virus. Spent all day Tuesday getting at it... finally installed XP on a spare drive and got Super Anti Spyware to run and look at my C: drive. It found Adware Vundo/Variant-QHeader which contained sysguard.exe and quaranteed it. I finally repaired my C drive so it would boot and ran Malwarebytes and Super Anti Spyware on it. It keeps coming up clean.

However, as I surf the internet (and I'm not going into nasty places), I keep getting new tabs that pop-up (usually from the MSNBC site). Something about a Government Check, an offer for Registry Defender, Yellow Pages for Jackson MI, a couple of Porn sites. If I rerun SAS, it finds some adware in cookies which it fixes, but after a while the phenomena keeps coming back. When SAS is running, McAfee keeps popping up with a message that it has "blocked Spy Alert", or Spy Pro, or a couple of other things.

Last ran SAS and it found a cookie to "atdmt(2).txt". I tried to google THAT and all kinds of SHI** started popping up on my computer!

Just ran Malwarebytes (1.41) and it found Rootkit-TDSS in "Local Settings, Temp Int Files" and a registry key for a Trojan "FakeAlert.N" These were quarantined.

Two q... Read more

Answer:Various nasties keep coming back

Just ran Malwarebytes (1.41)Malwarebytes Anti-Malware has been updated to v1.44. Please download and install the most current version from here. You may have to reboot after updating in order to overwrite any "in use" protection module files.The database last I checked it was 3614.Update the database through the program's interface (preferable method). Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.Note: Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-MalwareVista: C:\Documents and Settings\Users&... Read more

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Help! I use Security Task Manager and every time I connect on the internet, a fake 'svchost.exe' is being downloaded in "C:\WINDOWS\security." There are also a "kakijigu.dll" and "makezimu.dll" that appear in Security Task Manager. I use Avast and Malwarebytes but since I got this problem, I cannot update Avast, even by downloading the update through "avast.com" and Malwarebytes virus database is being deleted after I detect and remove some virus.

Another problem is that when I switch my modem on(I use a modem for wireless connection) and the fake "svchost.exe" is running, I get and error message on the "svchost.exe" and I cannot connect to the internet, I cannot open any program and the theme changes to Windows Classic.

Here is my DDS log:
DDS (Version 1.1.0) - NTFSx86
Run by Administrator at 10:21:45.17 on Mon 01/05/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1015.536 [GMT 4:00]

AV: avast! antivirus 4.8.1229 [VPS 080723-1] *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Alwil Sof... Read more

Answer:Malware coming back

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from one of the locations below, and save it to your Desktop.Link 1Link 2Link 3Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.If ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..Note: DO NOT mouseclick combofix's window while its running. That may cause it to stall

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I'm having a problem with spyware (I think!) on a new laptop. I have several spyware removers such as Spybot Search & Destroy, Spyware Blaster, Spyware Terminator among others. They seem to detect spyware mainly in the system32 folder, namely vtutu.dll and various other .dll files. I think they are attached to explorer.exe and firefox. I find it hard to delete these files as they are running constantly on processes such as explorer.exe and hence windows cannot delete them. I have managed to delete them a few times but they keep reappearing! I am at the end of my tether and cannot figure this one out so any help will be greatly appreciated. this is my hijack this log as of 15/11/07Logfile of Trend Micro HijackThis v2.0.2Scan saved at 21:25:27, on 15/11/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\W... Read more

Answer:Spyware Keeps Coming Back!

Welcome to the BleepingComputer HijackThis Logs and Analysis forum sumblokecalledpuffy My name is Richie and i'll be helping you to fix your problems.Please disable Spybot S&D?s protection,or it will interfere.You can enable it later once you're system is clean.Open Spybot and click on 'Mode' and check 'Advanced Mode'.Click on 'Tools' in bottom left hand corner.Click on the 'System Startup' icon.Uncheck 'Teatimer' box and/or uncheck 'Resident'.Click the 'Allow Change' box.Then, check next to the computer clock to see if the icon for Spybot is still there.If it is, right click it and choose 'exit Spybot-S&D Resident'.Restart the computer.If you find you're experiencing problems disabling Spybot's Tea-Timer,follow the info in the link below:http://www.russelltexas.com/malware/teatimer.htmDownload ResetTeaTimer.bat to your desktop:http://downloads.subratam.org/ResetTeaTimer.batNow run ResetTeaTimer.bat by double clicking on its icon on your desktopYou'll see a black window flash,thats normal.Since it will not be needed again,now delete ResetTeaTimer.bat.Your version of Sun Java is out of date.Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older versions of Sun Java,and then update.1. Download the latest version of Java Runtime Environment (JRE)2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'.3. Click the "Download" button to the right.4. Check the box that says: &quo... Read more

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I appreciate any help!I've tried removing these malwares many times using the same programs while in safe mode but they always come back. I think there is just one program loading the others. These include AdRevolver, CoreMetrics, DoubleClick, MediaPlex, TagASaurus.I follwed your directions and ran all the programs adaware, stinger, spybot etc.. but not in safe mode as your directions did not mention this. then ran the new version of HiJackThis. Here is the log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:03:19 PM, on 10/21/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\E_S00RP1.EXEC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\WINDOWS\System32\svchost.exeC:\PROGRA~1\VCOM\... Read more

Answer:Malwares Keep Coming Back!

Did I post this incorrectly? I see people viewing my no responses. What did I do wrong?

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Hey, so i've gotten this malware and i know what program caused it but i deleted it and have no clue now, sorry :/ But the main issue is, as i said i cleaned it with Adwcleaner and it finds it and removes it (I'm certain that's it but when i restart chrome it "re-installs" itself. Also I've used FRST but i don't know how useful it will be as i'm puzzled whether it worked or not Now enough from the cryptic talk.

it's under
C:\Users\my user\Appdata\local\google\chrome\user data\default\secure preferences
inside the file (opened with notepad++)
this is the culprit:
plnkhmnoajbfccclonaeepohggeolcih (more details in uploaded logs)
Also, over time due to the popups it also installs some random tinytask thing + uk.ask.com or whatever search provider (also in logs)
Now, as i mentioned above i've checked installed programs and services and found nothing out of the place. I have no clue how the hell should i go about fixing this as its a nasty malware that doesnt wanna get removed. The only sites i found relating to this issue are spanish and the forums even with translate didnt help much so i'm here to ask for some help! Thanks for anything in advance
 

Answer:Malware keeps coming back

Hello,

Your FRST report is empty and you are missing Addition.txt report.
 

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Hi again,

I use 2000 professional at work, and have full administrator priveleges to my box.

I can set my profile to be either roaming or local, and for some time it was mistakenly set up as roaming.

While working via the roaming profile, I created a couple of folders on my desktop which will not go away. I delete them, and they re-appear when I log in again.

If I change my profile to local, I can delete them permanently. But as soon as I change back to roaming and log in again, they're back.

I'm not much of whiz at this network stuff, and wondered if there was a trick to get rid of these folders. I'm able to delete other things off of my desktop, but not these folders. It's very strange.

Thanks in advance!!

Dr. Michael
 

Answer:Folders that keep coming back...

The folders are on the server, you need the permissions on the server to delete them. If you don't intend on using the roaming profile at all any more, log on to the server as administrator, and remove your user folders there. That means under documents and settings on the server, you would delete Doc (if that's you) and all the folders below it will be deleted with it. If you just want to remove those two folders, expand Doc, click on desktop, and delete those folders. Then the roaming profile is still there, but those folders will be gone. Just make sure you didn't save anything to my documents you want to keep.
 

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hi, I have win 2000. I have spyware that keeps coming back after booting. It's called IGetNet. Spybot and BPS spyware find it, but after I reboot, it's there again. I've looked in add remove and startup manager, but nothing there. Thankyou for any help you can give me.
 

Answer:spyware keeps coming back

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I keep scanning and finding the same spyware and adware. Every way i try to remove it, even manually finding it and trying to kill the process and deleting it, it comes back. I really dont want to have to format, but it might come to that. here is a list of the things detected by spybot s&d. : adrevolver, blackcore, casalemedia, errorsafe, mediaplex, reliablestats, smitfraud-c.toolbar888, virtumonde(which says is the the system memory and wont leave until i run a boot scan, but that doesnt help), winsoftware.winantiviruspro2006, and zedo. Also, my flashdrive with all my last resort utility programs wont open from explorer. Yesterday just the U3 part wouldnt run, now the entire drive wont light up when inserted.Here is a hijack this log. I noticed the highlighted portion is for virtumonde.Logfile of HijackThis v1.99.1Scan saved at 4:32:12 PM, on 6/17/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Alwil Softwa... Read more

Answer:10 Different Ad/spywares! They Keep Coming Back

sorry i couldnt find the highlighted portion when i switched to the old hijack.

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My sister-in-law dropped off her laptop hoping I can get it to work. It kept freezing up with a fake infection warning from SpySheriff (buy-to-disinfect scam). Spybot and ewido removed gobs of infected files, but when I rebooted it was back. I ran AdAware and did another HijackThis, but I'm not yet confident to boot out of safe mode. Could somebody please tell me if there is still anything suspicious here? Thanks for your help!Logfile of HijackThis v1.99.1Scan saved at 4:43:55 AM, on 5/28/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\explorer.exeC:\WINDOWS\explorer.exeC:\Program Files\ewido anti-malware\SecuritySuite.exeC:\Program Files\Hijack This\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.htmlR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.htmlR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = htt... Read more

Answer:Spysheriff Keeps Coming Back

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. There are still several issues that show up in your log.Download SmitfraudFix (by S!Ri) to your Desktop.Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.______________________________Open Ewido and update to the latest definition files.On the left-hand side of the main screen click the Update Button.Click on Start.The update will start and a progress bar will show the updates being installed.Once finished updating, close Ewido.If you are having problems with the updater, you can use this link to manually update ewido.Ewido manual updates. Make sure to close Ewido before installing the update.______________________________Open the SmitfraudFix folder and double-click smitfraudfix.cmdSelect option #1 - Search by typing 1 and press EnterThis program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log.

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This started about a couple months ago. I got the webpage "search.protectedio" as my homepage out of nowhere, and I couldn't find a way to get rid of it. And now it appears I have a backdoor.agent. I tried all sorts of ways to keep it from messing up my homepage, but none of it seemed to work. Soon, I figured out that I could stop this webpage from setting itself, by putting the google properties to "Read Only". This fixed the problem, and for a short while I thought it was fine. I even scanned my pc with AdwCleaner, and Malwarebytes, which had supposedly remove it all. That is, when I scanned again the next day, it was all there. I can't begin to think of how many times I have removed these registry keys/data, and as such, I can't seem to fully get rid of these pups. 
Here's a AdwCleaner log, and a Malwarebytes log.
 
AdwCleaner:
 
# AdwCleaner v5.118 - Logfile created 28/05/2016 at 18:53:24
# Updated 23/05/2016 by Xplode
# Database : 2016-05-26.2 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : tukom - KOMPST
# Running from : C:\Users\tukom\Desktop\adwcleaner_5.118.exe
# Option : Scan
# Support : http://toolslib.net/forum
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
Folder Found : C:\Users\tukom\AppData\Local\CrashRpt
 
***** [ Files ] *****
 
 
***** [ DLL ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
&... Read more

Answer:These PUPs Keeps Coming Back, Can't Get Rid of Them.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===If not already done please run the AdwCleaner tool and clean everything that was found.===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.How to attach a file to your reply:In the Reply section in the bottom of the topic Click the "more reply Options" button.Attach the file.Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click the Add reply button.===Wait for further instructions.

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My computer has been acting up and now a virus keeps appearing even though my virus scan deletes it when it appears. Now my desktop icons are changing and folders are missing. Please help. Thanks in advance to all who reply! Logfile of HijackThis v1.99.1Scan saved at 4:39:20 AM, on 8/31/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Microsoft.NET\Framework\v2.0.40607\aspnet_admin.exeC:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exeC:\Program Files\QuickTime\qttask.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Messenger\msmsgs.exeC:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exeC: ... Read more

Answer:Virus keeps coming back

Hi noobie_comp_geek,

Sorry for keeping you waiting.

If you still need help, please answer these questions:

- What's the name of the virus?
- Where (in wich file and/or folder) is the virus found?
Jan

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I have one user that keeps having an issue with the wifi adapter defaulting to a static IP for it's preferred DNS server and I've changed it to auto a few times already and I've updated the WiFi driver but it keeps coming back. Is there anywhere else other
than under IPv4 properties "Use the following DNS server address" I should be checking? or perhaps a registry key that will force it to always stay on auto?

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I've been getting nonstop ads/pop-ups for almost a month now, I ran spybot and it picked up things like Advertising.com Avenue A, Inc. and some others, It fixed the problem temporarily but everytime I start my computer and run spybot the problems come right back up again.Here's my HJT log:Logfile of HijackThis v1.99.1Scan saved at 2:56:02 PM, on 6/3/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Java\j2re1.4.2_03\bin\jusched.exeC:\Program Files\Musicmatch\Musicmat... Read more

Answer:Spy/adware keeps coming back.

Hello Travis_C and welcome to the BC forums. After reviewing your log I see no signs of viruses or malware at this time. The log is clean.

I do see that you have Limewire installed. This applicaiton is known to have malicious programs included in its installation. I would recommend removing the program and deleting the folder. That should take care of any trojan issues you are having.

Cheers.

OT

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I have a computer which keeps getting Vundo, and other viruses such as win32/TrojanDropper.Agent.DGO,win32/PoebotTrojanProxy.RankyQhost.AEII have Nod32 installed which detects all these and says its removed.I have ewido/AVG Anti Spyware installed.I have also disabled system restore, made sure nothing in msconfig is running on startup and also cleaned all the ones out of HijackThis.I have other computers on the network which i have scanned for variances of these viruses but none have any.I have also ran VundoFix, ComboFix etc on this computer, Which cleans it, then works ok for a few hours and then they return again - (while doing this) making sure the network connection is unplugged.Router is secure, has all firewalls on no ports unblocked etc.These viruses also disable my Spyware/Anti-Virus so i have to reinstall.Any help would be appreciated.Here is my Current HijackThis Log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 16:11:59, on 15/01/2008Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC: ... Read more

Answer:Vundo And Many Others Coming Back - Please Help

Hello and welcome to BC.
Apologies for the long delay in response. We have a large number of HijackThis logs to handle and it?s taking us longer to catch up. If you haven?t received help elsewhere already and still require assistance please post a fresh HijackThis log and I?ll be happy to help you.

Thanks for your patience.

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AVG always finds like 200 infected objects and i cant get rid of them, here is my HijackThis Log>Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:11:16 PM, on 10/01/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20583)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Java\jre1.6.0\bin\jusched.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Windows Media Player\WMPNSCFG.exeC:... Read more

Answer:Spyware Keeps Coming Back

Hello stewy.23,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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Hi all,I have been suffering from a problem which is driving me crazy. For a while now, Symantic alerts me that it found a Trojan Horse and a virus W32.IRCBOT. It Quarantines them but never delete them. I usually go and delete them manually. Once I restart my computer the viruses come back again.I have tried online scanner (F-secure) it found several viruses and renamed them without deleting them. This did not solve the problem. I also ran it in safe mode, but still Symantic always finds it again.I noticed that when am not connected to the internet, through a wire or any way, symantic does not prompt me about the viruses after I delete them fro quarantine.Below is my Hijackthis logg.----------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:32:45 AM, on 1/3/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0013)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exeC:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exeC:\Program Files\... Read more

Answer:Trojan Keeps coming back

Problem solved using Malewarebytes anti-malware.

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I accidentally installed trovi and after spending hours trying to remove it I think its mostly gone, hoever every time I run a scan it still shows up as a threat even though I can no longer see it in my browser. I've followed the guide and have no idea where to go from here so and help would be greatly appreciated.
 

Answer:Trovi Keeps Coming Back!

Hello,
Before we start please note the following:

Analysis and research take some time, also sometimes real life gets in the way, please be patient.
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Upload a File button which you can use to attach your reports. Attach all reports.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable. ​
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you l... Read more

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Hello, I need help removing these annoying malwares. Using Malwarebyte, after multiple scanning, it keep coming back. Below is my hijack log, thanks so much.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:02:36 AM, on 1/14/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\CyberPower PowerPanel Persoa... Read more

Answer:Malwares Keep Coming Back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan: * Download DDS by sUBs from one of the following links. Save it to your desktop. DDS.com DDS.scr DDS.pif * Double click on the DDS icon, allow it t... Read more

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don't know how to remove trojan,keeps coming even after reformatting the c:drive and d:drive.

Answer:troj_downadjob.A keeps coming back

If you formatted the drive, it didn't come back.. you keep going to a place on the internet somewhere where this virus hangs out. Either way, go to download.com and download the program called Spybot - Search and Destroy, it will find it and kill it. From there, go into your internet history and see where the virus came from.

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I got hit with the Vundo family and have been battling it for a while now. I finally seem to have gotten it out, but the last thing that seems to be stuck is this entry.O4 - HKUS\S-1-5-20\..\Run: [girusizezo] Rundll32.exe "C:\WINDOWS\system32\mologipu.dll",sI tried deleting it from the explorer, but even with the show hidden and system files checked, it doesn't show. I tried to delete from the command window, but am told the file does't exist. I don't know if this is the problem or if is just a symptom, but perhaps you guys would know. I tried to google it, and came up with nothing. I also used Malware's software and it removes it, only to have it come back when I refresh or scan again. Here is the full log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:19:49 PM, on 11/30/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: Safe modeRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\S... Read more

Answer:Reg entry keeps coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable ... Read more

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Hiwould like some help please, avg removes virus, but next day it is backRegardsDerekLogfile of Trend Micro HijackThis v2.0.2Scan saved at 18:24:19, on 02/11/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\sttray.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\Program Files\Canon\MyPrinter\BJMyPrt.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Program Files\Microsoft IntelliPoint\ipoint.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files&#... Read more

Answer:virus keeps on coming back

Hello ziggyzig Welcome to the BC HijackThis Log and Analysis forum. I apologize for the delay however we are all volunteers and it gets very busy around here. I will be assisting you from here on out.I ask that you refrain from running tools other than those we suggest to you while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.Please perform the following:Please do an online scan with Kaspersky WebScannerClick on Kaspersky Online ScannerYou will be prompted to install an ActiveX component from Kaspersky, Click Yes.The program will launch and then begin downloading the latest definition files:Once the files have been downloaded click on NEXT
Now click on Scan SettingsIn the scan settings make that the following are selected:Scan using the following Anti-Virus database:Extended (if available otherwise Standard)
Scan Options:Scan Archives
Scan Mail BasesClick OKNow under select a target to scan:Select My Com... Read more

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