Computer Support Forum

Help Please Urgent Help Needed. System32 bad image error

Question: Help Please Urgent Help Needed. System32 bad image error

i am new to this sort of thing i have run every anti virus software i can Avg, avg spyware, ad aware but i get an error message of bad image every time i open a program

"the application or DLL C:\WINDOWS\system32\perfc000.dat is bot a valid Windows image please check this against your installation diskette"

i have saved my hijack this log
Please help me

Logfile of HijackThis v1.99.1
Scan saved at 9:17:04 PM, on 5/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
E:\Software\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\dlbtcoms.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
E:\Software\iTunesHelper.exe
E:\Software\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\9129837.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - E:\Software\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\Software\iTunesHelper.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "E:\Software\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ttool] C:\WINDOWS\9129837.exe
O4 - HKCU\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\Software\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\Software\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\Software\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\Software\Office12\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/...x/qtplugin.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175...at-no-eula.cab
O16 - DPF: {40BF816B-D862-41B9-9445-ECA36D5F67F9} (Flatcast Viewer 4.12) - http://www.flatcast.com/de/download/NpFv412.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.co...s/MsnPUpld.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\Software\Office12\GR99D3~1.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\perfc000.dat
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: msctl32.dll - msctl32.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: SysTray.Exbr - {6368D1FC-6F5C-4f1b-B164-E67214F678E9} - (no file)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - E:\Software\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\System32\dlbtcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe

Thanks in advance

Relevance 100%
Preferred Solution: Help Please Urgent Help Needed. System32 bad image error

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Help Please Urgent Help Needed. System32 bad image error

1. Download this file -> http://download.bleepingcomputer.com...a/ComboFix.exe

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

1 more replies
Relevance 67.65%

Apologies - the Urgent in this is only because I'm unsure whether any action may need to be done before I close down in about 6 hours or so.

Basically my problem began in Picasa 3 where I watched a short vid then decided to change the filename. That done I closed the preview & went back to the main program where I discovered that Picasa had somehow decided I wanted the entire folder of images renamed so it has worked through the 500+ images and renamed each one as Filename001, Filename002, Filename003 and so on which as you can appreciate is now causing somewhat of a major headache for me. It would take me a good few hours I would rarely have to go through and rename each one manually, so my question basically is - is there any method or program that can undo the action as I can't find any means of doing so from within Picasa. All other options I've found in my searches are mainly to achieve pretty much the same i.e. bulk rename as Name1, Name2 etc so are of little help.

Anyone any suggestions what else I could try?

Answer:Urgent help needed - how to revert a bulk image name process?

I assume you don't have a Backup to fall back on. I use these two bulk renaming tools. You can see if they help. This is drop dead simple to use - http://www.fauland.com/af5.htm
This one has a more complicated interface but a couple other options - http://www.joejoesoft.com/vcms/108/

3 more replies
Relevance 63.14%

When i double click on my C and D drive..., this thing pop out "Cannot find script http://window/system32/autorun.vbs"
Can anyone help out..? or gif me any other thread which is havin the same prob as reference...

Pls and Thx...
 

More replies
Relevance 61.91%

Hello and good evening to you all, I urgently need some help please and i'm HOPING that there is a solution here here please. My neighbour brought her laptop round to me this evening, that she was listening to music on it yesterday, and it just went off. I though it was a virus, as ive sorted out her laptop for her before, when it had a vius,...but this time it seems different.
Its a Windows vista laptop, and she's had it for about 3 years now. Its a compaq laptop. All her music, word docs, family photos are on her laptop, and NOTHING is backed up anywhere.
I've switched it on and I get the exact following message: LOADKEY FAILED WITH ERROR 1009 (STHIVE#0)
SO ive tried it in safe mode with f8, and sstill same message,....
Ive switched it back on, and then it askes whether to launch startup repair(recommended)..
I clicked on yes, and it said loading files........
Them it takes me to the system recovery options screen,...where it says Uk, and tells me to select next....
I've stopped here as ive no idea wheterh it'll will work ir actually WIPE the whole laptop, and hence my neighbour loses ALL her stuff on the laptop..which I dont waht at all.
Any suggestions please???

Answer:Urgent Help needed...Error Message: LOADKEY FAILED WITH ERROR 1009 (STHIVE#0)

Hi - you should be fine -I had a start up problem once (not same one) and used the start up repair and it sorted it without affecting my data - may be worth awaiting a second opinion from someone who knows what the problem is though!

10 more replies
Relevance 61.5%

Hello, im Drake and im from the philippines.
i was searching the net for answers about my quiry.
there has been an annoying pop-up that has just occured recently everytime i start up anything that is tied to the Net. like Explorer, FireFox, Messengers.

anyway, its about the c:\Windows\System32\napinsp.dll Bad Image Error

the annoying part is it slows down my netspeed and it pops up more than 20 times [i counted how many times XD]

can you please help me.. i downloaded the Hijackthis program and just need advice on what to do. thank you

Answer:c:\Windows\System32\napinsp.dll Bad Image Error need help

Im new here and im new at this Hijack thing. XD

But i read that i should post my specs.

im using a Sony Presario v3000 and using Windows Vista Home Premium. what else do i need to post? ^^ thanx in advance ^^

2 more replies
Relevance 61.5%

Hi I get this windows error message The Application or DLL c\windows\system32\d3dx9_25.dll is not a valid Windows Image whilst installing a game, also pop-up ads are a real pest.

Can you help me please, Thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:14:09, on 05/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Norton SystemWorks Basic Edition\NswUiTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\ATI ... Read more

Answer:System32 invalid image error Help Please HJT Log included

16 more replies
Relevance 61.5%

Hello, im Drake and im from the philippines.
i was searching the net for answers about my quiry.
there has been an annoying pop-up that has just occured recently everytime i start up anything that is tied to the Net. like Explorer, FireFox, Messengers.

anyway, its about the c:\Windows\System32\napinsp.dll Bad Image Error

the annoying part is it slows down my netspeed and it pops up more than 20 times [i counted how many times XD]

can you please help me.. i downloaded the Hijackthis program and just need advice on what to do. thank you

Answer:c:\Windows\System32\napinsp.dll Bad Image Error need help

http://www.techsupportforum.com/secu...oval-help.html

Click on the link above and follow their instructions.

1 more replies
Relevance 61.5%

Haven't been able to get on all day..absolute nightmare!

I'm currently running on safe mode.

I left my computer on over night and when I went to open up Firefox this morning all of a sudden the computer just shut off and went blank. After about 10 second a bright blue screen came up with this on it:

A problem has been detected and Windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: nv4_disp

If this is the first time you've seen this stop error, restart that computer. If this screen appears again, follow these steps:

The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly. Please check your hardware device vendor for any updates.

Technical information:

*** STOP:0x000000EA (0X8278D020, Ox82A87C50, 0xEC38FCB4, 0x00000001)

nv4_disp

Beginning dump of physical memory.
Physical memory dump complete.

Contact your system administrator or technical support group for further assistance.


I've just about tried everything, every time I restart it gets as far as me logging into my account and then it just shuts down again.

Anyone have any ideas what this is all about? I thought my computer was totally screwed but I can get it online on safe mode.

Thanks in advance, Parky.

Answer:Serious, Serious Error..Urgent Help Needed!

Fix the Windows XP NVIDIA nv4_disp problem

2 more replies
Relevance 61.5%

I recently started using Ad-Aware and cleaned up my files. Thats when an I/O error started i think. It comes up when I start my PC. I/O error 103. I have no clues as to what it might be. Can anyone help please.

Answer:I/O ERROR 103 Urgent help needed

Hi rustyreggae. At which point during boot-up do you get this error message, and what version of Windows are you using.

3 more replies
Relevance 61.5%

I turned my pc on yesterday, and it was fine then all of a sudden it crashes, keyboard, mouse everything crashes...So i restart my pc...But then i couldn't get past the "windows is loading" screen when booting my pc up...So i formatted my pc..And it worked..Then I got onto my pc for the rest of the day, i installed Windows SP2 and restarted my PC and same error occured...Then, i turned it for a bit, and now all i get when i turn it on, is a big screeching sound coming from inside my PC...But i don't know where abouts it is coming from. It turns on, makes a big sound, stops then carries on..It keeps doing that until i turn it off again. Nothing appears on the screen. PLEASE HELP ME!! I really don't know what to do.

Answer:PC ERROR URGENT HELP NEEDED!!!

A very loud sound which stops/starts is often a faulty power supply. The other possibility is a mechanical problem such as a fan, or even a hard drive - but if it's regular, then most likely the PSUIs it under warranty?Can you describe ot in more detail pleae - how loud, how long are the sounds/quiet bits in between - does it sound mechanical or an electronic sound - any more clues.

10 more replies
Relevance 61.09%

Hi,
My computer, (currently not on due to no connection of the internet, I suppose it is because of the issue I'm having) is currently popping up with a message saying "C:\Windows\system32\MyOsProtect.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support." As I have said for some reason, the internet is not working on my laptop, but I have access to another computer. If anyone could help that would be great!
 

Answer:C:\Windows\system32\MyOsProtect.dll Bad Image Error Problem!

If you think this is a malware issue, please follow these instructions:

READ & RUN ME FIRST. Malware Removal Guide

If not, please post in the software forum.
 

1 more replies
Relevance 61.09%

Hi,
My computer, (currently not on due to no connection of the internet, I suppose it is because of the issue I'm having) is currently popping up with a message saying "C:\Windows\system32\MyOsProtect.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support." As I have said for some reason, the internet is not working on my laptop, but I have access to another computer. If anyone could help that would be great!
 

Answer:C:\Windows\system32\MyOsProtect.dll Bad Image Error Problem!

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

1 more replies
Relevance 60.68%

Running Win XP and each time I start up I get the following:

WNETenumcachedpasswords could not be located in the dynamic link library MPR.dll

Am working on a deadline and need to install updated .net framework. I'm thinking this error is the reason I can't get it instaled......HELP!
 

Answer:WNET Error...URGENT HELP NEEDED!

Try this:

1. In the C:\Windows\system32 folder, locate the Mapi32.dll file. Rename this file "Mapi32.old."
2. Click Start, click Run, type fixmapi.exe and then click OK.
3. Restart the computer.

Jenny
 

1 more replies
Relevance 60.68%

I have windows xp, and in the last couple of weeks, every time i go into Microsot word it randomly comes up with a 'runtime error abnormal program termination error'I have seen messages which are alot like the message i get, but the root problem of these other ones is the internet, but although i do have broadband is is not ever connected when the message comes up.It is vital that i get this sorted out, as i am doing my English exam in school and i really need to be able to redraft my essays but this is impossible, as when it termanates the emergancy document recovery is not working eitherif you know what the cause of this proble is then please reply, the message i get is a bit like this, although the location of the drive (in itallics) may not be exactly as i have written, as, as i have said above the message comes up randomly and i don't know the next time it will appear!Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\PROGRAM FILES\MICROSOFTWORKSAbnormal program termination please reply is you have an idea on how to fix this problem

Answer:runtime error, urgent help needed

Kaytee......Which program are you using ?  You mention M/S Word ( which is part of the M/S office package ) ....but at the end of your post you mention the error as refering to M/S works .......Perhaps you could clarify this for us .dl65  

5 more replies
Relevance 60.68%

just booted up my pc and received the following error Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM I have tried booting into safe mode and last known working configuration and neither worked. I have over 100gb on my c:\ and alot of work related files and need to access these urgently.I was thinking of doing a repair installation via the windows xp pro cd but i dont know if it will work / i will lose my data can any 1 help me ?

Answer:Boot up error urgent help needed!!!

click here

10 more replies
Relevance 60.27%

I can run Hijack this, but it will not sane the logfile. I am using a working laptop to send this.
 

More replies
Relevance 60.27%

ANNOYING popup Bad Image error/ removed Skynet trogan, MBAM finds nothing.
Ive Ran MBAM wiht the LATEST updatesIn safemode while i Unpluged my internet, and deactivated AV software(McAfee Enterprise)
I also ran SuperAntispyware in same conditions to NO AVAIL.
I first ran a MBAM a couple of days ago, it foudn abot 20 SKYNET trogans and i removed them... Then i started gettign these random popups saysing blank is not a windows image file. it also shows"system32\skynet" so im thinkin its still it. Its seems NASTY.. PLEASE.. i have TOO many games and stuff to Reformatt... PLEASE help me fix.. thanks very much in advance for the time you have, and wil take. its drivign my crazy

Answer:Bad Image Error/ Annoying Popups/ system32\SKYNET suspected

Please download RootRepeal Rootkit Detector and save it to your Desktop.alternate download link 1Disconnect from the Internet as your system will be unprotected while using this tool.Close all programs and temporarily disable your anti-virus, Firewall and any anti-malware real-time protection before performing a scan. Click this link to see a list of such programs and how to disable them.Create a new folder on your hard drive called RootRepeal (C:\RootRepeal) and extract (unzip) RootRepeal.zip. (click here if you're not sure how to do this. Vista users refer to this link.)Open the folder and double-click on RootRepeal.exe to launch it. If using Vista, right-click and Run as Administrator...When the program opens, click the Report tab at the bottom, then click the Scan button.In the Select Scan, dialog What do you want to include in the scan?, check all the boxes.
Click OK.In the Select Drives, dialog Please select drives to scan: select all drives showing, then click OK.The scan can take some time to finish. Do not use the computer while the scan is running.When the scan has completed, a list of files will be generated in the RootRepeal window.Click on the Save Report button and save it as rootrepeal.txt to your desktop or the same location where you ran the tool from.Open rootrepeal.txt in Notepad and copy/paste its contents in your next reply.Exit RootRepeal and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.Note: If RootR... Read more

18 more replies
Relevance 60.27%

Tonight, my WinXPro system was spied by some malicious software which Symentec Antivirus wasn't able to clean up. Finally I decided to use Norton Ghost to recover from an old backup file. It is an image file of my C partition. On the same disk, there is another physical partition "D". By accident, I installed the ghost image to 'Disk 1', forgetting to select Partition 1, and so wiped out completely the second partition on this drive. Now I cannot see drive D at all from file explore. Is there any way I can get those files back which was in my D drive? There is no backup for them which I work on everyday. Without recoverying all of them will japerdize my job seriously. Any ideas welcome, please help. THANK YOU VERY MUCH.
 

More replies
Relevance 60.27%

hi!

my computer was attacked by spyware, so a friend came over to help clean out my computer and began manually deleting files based on some forum advice he was reading. im not sure what he deleted, but now whenever i turn on my computer, it says NTDETECT FAILED and the computer keeps restarting, never loading windows. ive tried all the different boot modes and they all give the same error. please help! i cannot access my computer anymore!

i am (was?) running xp on a sony vaio laptop.

Answer:computer boot error--urgent help needed!

Insert your Windows XP CD, and boot from it. Enter the Repair Console, press R for the repair console. Select the drive Windows is installed on, then enter your Admin pass. Use the following repair commands, attrib "ntdetect.com -r -s -h" and "attrib ntldr -r -s -h" When using these, make sure the quotation marks are not used. (Obviously) After that's complete, type exit and let your computer reboot, once powered on, take the CD out, and boot normally. This should work, and you'll be able to use your computer again.

9 more replies
Relevance 60.27%

Im having BSOD with error 0x0000008e on vista ultimate 32bit sp1.
Attached is the minidump and I saw this error on the eventviewer system log.
The following boot-start or system-start driver(s) failed to load:
i8042prt, but im not sure if this happened during the bsod.

Please I need help. THanks

Answer:URGENT HELP NEEDED! BSOD ERROR 0x0000008e

This error is common in the logfile - especially with pre-built systems.

Please let us know what you are doing when getting this BSoD error.
Have you changed, updated, removed anything hardware or software from your system recently?
Is there anything that may have happened that sticks in your mind as unusual?

Please let us know your system specifications (make and model if it's a pre-built system with no modifications).

Not a whole bunch of info in the dump file (1) - please follow the instructions in this post to provide more information: http://www.techsupportforum.com/1871981-post2.html

Here's the dump file:

Code:
Opened log file 'C:\Users\FUBAR-RC1-Desktop\TempDUMP\DATA\$99-dbug.txt'

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\FUBAR-RC1-Desktop\TempDUMP\DATA\01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Machine Name:
Kernel base = 0x81e08000 PsLoadedModuleList = 0x81f1fc70
Debug session time: Thu Jul 2 10:17:01.805 2009 (GMT-4)
System Uptime: 0 days 0:50:51.753
Loading Kernel Symbols
................................... Read more

2 more replies
Relevance 60.27%

Hi the problem I am having is as follows:

My laptop starts fine, I log on and am presented with all my icons etc (although this is a bit slow) I only get approx 2 mins to do anything. I am able to open the start menu and control panels however; I am unable to open anything from there. After the 2 mins I get an error message of:

ifrmewrk.exe - Application error
The instruction at "0x023a9d042 referenced at "0x001c0000"
the memory could not be "read"

Once I click 'ok' all of my icons, start menu etc disappear and I am left with just my wallpaper. I can alt, ctrl delete but when I click task manger it does not show. It does not connect to the internet either.

I have searched through so many sites now but no one seems to have the same problem.

I am running windows XP, I believe this is an Intel pro problem but I am unable to gain access to the add / remove programmes to take it off. I am also unable to gain access to the events log as it just shows me the egg timer for a second and then nothing.

Although I know a bit about computers - simple instructions would be a big help!!!

Thanking you in advance.

Answer:ifrmewrk.exe error - urgent repair needed

Hi nike1601 and welcome to TSF


If you boot up in the Safe Mode and the problem is not there, try this.
See if it is an offending program that runs and tries to write in a memory area that is assigned to another application. Go to msconfig and disable everything except your Virus and malware applications.
msconfig is at Start>Run, then Msconfig, then Enter. At the msconfig window, pick the Startup tab. Uncheck all but the virus and malware applications. See if that will stop the error. If it does, you can selectively re-enable applications, if you wish, until you find the culprit. Normally, you can just leave them unchecked without any problem as they will run anyway when you need them and open them.

It is also possible that you could be affected by malware. Be sure to run your virus and malware programs. More than one malware program is advisable, I use Spybot and SuperAntiSpyware. Each seem to find what the other does not.

Also, the error message might be telling you the truth, it may be a memory cell gone bad, but somehow it seems unlikely that only the same application could find that bad memory cell. Wouldn't hurt to run a memory test program though.
You can download memtest86 at this location:

http://www.memtest86.com/

It takes a few hours to run, so plan other activities for a while.

Hope this helps,
Mack1

7 more replies
Relevance 60.27%

I have never seen an error like this before and the computer it is happening on is only a year old.

When the computer starts up the following error is appearing:
LSA Shell (export version) encountered a problem and needed to close.

Then, after dialing up the internet a message pops up (it's long so I couldn't write it down) that basically says the system needs to shut down and that you have 60 seconds to close everything out.

I am running XP and have four users on the computer. This is happening under each user.

Does anyone have any suggestions on how to fix this? Are the two problems related? Why would it be happening?

Any help would be greatly appreciated.

Thanks,
Kristy
 

Answer:Urgent Help Needed - Startup Error + Internet

you seem to have a worm maybe the blaster worm im not sure.

what you have to do is run an anti-virus software.

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html
 

2 more replies
Relevance 59.45%

Hi,
Running windows XP pro. and after a long time of no use am trying to update programs. One main pain in the neck I'm having is trying to install Skype. Had skype 3.8 ! yep a very old version think last time I used it was in 2008. Have been running it well on my portable.

Have tried Skype forum but have been ignored.

What I've done is try to uninstall it and got error message relating to Skype.msi
so reading forums.. this is a very old problem and bar reinstalling XP am at a loss as how to fix it. Have used Revo uninstaller .. got same message so deleted all the filed they listed... then read I should have force uninstalled it ! using advanced options :-( .. no don't actually have any skype files or folders on the computer and when dowloading to install it again get same 1603 fatal error message relating to skype msi . btw have updated microsofts automatic msi installer with no positive results either.

If I can't get this fixed I am really not looking forward to what I will probably need to do and clean install / upgrade Ram etc to have computer that is a bit more modern !! haha

Please help .. of direct me to where I can find an answer am pulling my hair out atm !

Thanks

Answer:[SOLVED] Skype 1603 msi error Urgent help needed.

Try this: You receive an "error 1603: A fatal error occurred during installation" error message when you try to install a Windows Installer package

3 more replies
Relevance 59.45%

Having a lot of unusual activity inside my process tab. Whenever i use photoshop i get a RUN TIME C + + error and google wasn't to helpful. I also suspect i'm flooded with viruses again as google chrome and a lot of stuff is playing up a lot.

When doing the GMER SCANNER it would freeze before i could save! (?) I then restarted and went into it and think this is the previous finished log saved.?

I really need this fixed as i'm doing work for a concert here soon, really appreciated any help. I'll be on for hours so ready to work!

Regards,

DDS:

DDS (Ver_09-07-30.01) - NTFSx86
Run by Mastacraft at 22:19:12.28 on Tue 04/08/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2768 [GMT 9.5:30]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\PROGR... Read more

Answer:Urgent help needed ** (runtime c++ error & virus worries)

Sorry to bump early but i'm desperate! :(

3 more replies
Relevance 59.45%

This is my code and has been working until today when I'm showing it to my user.
Private Sub Form_AfterUpdate()
Me(location).Requery
Me(rarea).Requery
'this is so that residential area doesn't get replaced

End Sub
I have no idea where to fix or even start. Please help.
 

Answer:Run time error 2458 on requery in vba - urgent help needed please

What are the controls you are trying to requery? It should be Me.ControlName.Requery not Me(controlname).Requery
 

3 more replies
Relevance 59.04%

Hello, 
      I have had this error when I tried to do a system restore from the factory image on my computer. I get this error and it says the side by side configuration is incorrect. I wanted to know if this error will interfere when I restore my laptop from the discs that I made when I first got it. I have a Dell Inspiron N5110 and Windows 7.  On a side note, if microsoft office was preinstalled on my laptop, where can I find the product key so I can continue to use it again? Thank you. 

More replies
Relevance 58.63%

I can not do live update and when I try to uninstall norton it is showing "since live update is already running u can not uninstall".But even if I remove norton from startup also I am getting same message.When norton is not running and then when I try to uninstall it is showing "u should login as supervisorto uninstall"
for which enabling startup is needed.So it is not allowing in either way.

So for smooth live updae/uninstall what is the soln.

help me

Sudheep

Answer:URGENT HELP NEEDED...Norton Live update internal Error!!!!

End all related processes through task manager then try to uninstall.

9 more replies
Relevance 58.63%

Hi,
I looked around the forum previously and I found that I am having an almost identical problem to a previous poster. [link:http://www.bleepingcomputer.com/forums/topic238160.html]

I am constantly getting an error message of "The application or DLL globalroot\systemroot\system32\hjgruihtpdrkmy.dll is not a valid Windows image. Please check this against your installation diskette." This error message pops up when windows initially starts up before the log-in screen ,with the titles (lsass.exe -Bad Image, and Services.exe -Bad Image), as well as when the desktop loads and whenever I open or start a program (with the specific program .exe -Bad Image title). Note: but the programs do run after clicking okay on the error message.

I had the same issue as the previously aforementioned poster whenever I did a search engine search with firefox: Everytime I clicked on a listed query link I was redirected to a random site. I fixed the redirected problem in the exact same was as the previous poster also, I used Malwarebytes. Malwarebytes seems to have solved the initial problem but now the DLL error message pops up. Unlike the previous poster though, I have not had any blue screen errors.

I have followed the first half of the instructions from the above linked post since the advice he was given seemed to have solved his problem.

I downloaded RootRepeal Rootkit Detector, ran it for the file tab and saved a log.

But the second half of the instructio... Read more

Answer:Problem with globalroot\systemroot\system32\hjgruihwujwmlw.dll not a valid Windows image error message.

c:\WINDOWS\system32\drivers\hjgruijnvmexrq.sysThe bold center letters are random, different for every infectionhttp://www.malwarebytes.org/forums/index.php?showtopic=12709Procede with the wipe/reboot and MBAM scan

2 more replies
Relevance 55.76%

ok...
so i got my gts, and was gonna just install it, then i wanted to clean some wires and install another case fan.
Next thing you know...the yelow sata cable is not attached to the hdd, i take alook and...THE BLACK THING IS GONE...only the pins are there.

WTF WTF WTF should i do???? I cant afford to loose ANY DATA.
All my music, movies, games, GAMES SAVES, ETC ETC.

IDK HOW IT BROKE, pls someone...im in desperate need here.
I need someway to get the data out...idc about the hdd, i need the data..i can get an rma for the hdd but i need that data.

Im on way way to bb to get a 320gb sata hdd for 60 bucks..yeah i know...great deal.

But pls..ill even pay someone to do this.
Im having hope on you apok, your good with this stuff.

PLSS.
thank you so much.

Answer:Big Big Urgent Urgent Urgent Help Needed...plssssss

What broke? Can you provide pics? But really, the chance of data loss should be low if you just leave it alone and fix it when you are given instructions.

9 more replies
Relevance 54.94%

Howdy! This is my first post on here so I apologize for any breach in etiquette on my part.

I recently discovered some issues with my system, mostly unwanted popups that started just a few days ago. I ran through everything in the Read & Run Me First post and it appears to have done the trick with regards to popups. I have not had a single one since completing that marathon of a list!

I did notice something that started acting up shortly BEFORE I began the R&RMF list though.

Whenever I Ctrl-Alt-Del and click Task Manager, I get the error message:

TaskMgr.exe - Bad Image

"The application or DLL C:\Windows\System32\UTILDLL.dll is not a valid Windows image. Please check this against your installation diskette."
I have my initial logs from when I ran the various scans/etc. but I did not want to go through that list again in the event that may make my problem worse. That and the post says not to run through it again if you're still having issues.

Another thing I noticed the first time I saw this error was that the User Name column under processes no longer displays MY name. Yesterday there were a lot of block characters in place of this, today there appear to be no names listed. One process is listed with a user name of "SYSTEM" - System Idle Process. Not sure if this is something different or the same root issue.

I also have some hpz files that may (??) be leftover from HP printers I have used in the past. Two still show on my processes... Read more

Answer:Task Manager error: C:\Windows\System32\UTILDLL.dll is not a valid Windows image

Figured it may be beneficial after all to post my 4 log files. See attached.
 

7 more replies
Relevance 54.53%

I keep getting pop-ups like:Bad Image : C:\Windows\system32\D3D10Warp.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. The DLL name varies but the D3D10Warp.dll is pretty common lately. It can be triggered by clicking on "Help" options in some programs, "WD SmartWare" for example. Also related (maybe) - If I do get a help window it always seems to be blank (which is a pain).Any help would be most appreciated.Thanks!DDS.txt:.DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.1Run by Bob at 11:27:38 on 2012-08-15Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.6075.4028 [GMT -5:00].AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\nvvsvc.exeC:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exeC:\Windows\system32\svchost.exe -k RPCSSC:�... Read more

Answer:Bad Image : C:\Windows\system32\D3D10Warp.dll is either not designed to run on Windows or it contains an error.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/465338 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

14 more replies
Relevance 54.53%

I accidently posted the following message in the Windows XP forum as I didn't scroll down to see this forum. I think it is better suited to be here.

I get the following error message when I attempt to start WinAmp.exe (Version 5.551).

"The application or dll c:\WINDOWS\system32\MSWMDM.dll is not a valid Windows image. Please check this against your installation diskette."

If I click OK, WinAmp starts and functions normal. I read about a possible back door trojan that may be causing this error message.

I ran Vundo, but nothing came back infected.

I am a complete novice, so I could use some help in determining the cause of the error as well as step by step instructions as to correcting the error or providing additional information. I'm not sure if this error is related to the computer freezing up and occasionally restarting. I'm almost to the point of re-installing Windows to increase the performance as the computer worked much better previously.

My computer is

W3410
AMD Athlon? 64 Processor
3200+
2.19 GHz, 1.87 GB of RAM

Running Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

I've downloaded ComboFix but haven't run it since I don't know exactly what I'm doing at this point.

Answer:ERROR -> c:\WINDOWS\system32\MSWMDM.dll is not a valid Windows image

Open a command prompt (Start > Run > cmd)
Type sfc /scannow
SFC will scan your system files and replace corrupt/missing files using
cached files in dllcache folder.

28 more replies
Relevance 54.53%

I get the following error message when I attempt to start WinAmp.exe (Version 5.551).

"The application or dll c:\WINDOWS\system32\MSWMDM.dll is not a valid Windows image. Please check this against your installation diskette."

If I click OK, WinAmp starts and functions normal. I read about a possible back door trojan that may be causing this error message.

I ran Vundo, but nothing came back infected.

I am a complete novice, so I could use some help in determining the cause of the error as well as step by step instructions as to correcting the error or providing additional information. I'm not sure if this error is related to the computer freezing up and occasionally restarting. I'm almost to the point of re-installing Windows to increase the performance as the computer worked much better previously.

My computer is

W3410
AMD Athlon™ 64 Processor
3200+
2.19 GHz, 1.87 GB of RAM

Running Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

I've downloaded ComboFix but haven't run it since I don't know exactly what I'm doing at this point.

Answer:ERROR -> c:\WINDOWS\system32\MSWMDM.dll is not a valid Windows image

MSWMDM.dll, http://www.softwaretipsandtricks.com/dll/1...-Mswmdmdll.htmlWhat version of WMP do you have installed?Have you tried uninstalling it and then reinstalling same?Louis

1 more replies
Relevance 54.53%

hi guys


one of my software (labelled cd roentgen, a cd-rom released in 1996, with excellent x-ray teaching images, go here if you wish to see : Amazon.com: CD-Roentgen: Interactive Radiology Teaching File on CD-ROM (Electronic Resources from Tki Medcon, Inc.): Michael P McDermott, Thorsten L Krebs, Michael Mcdermott: Books ) is giving me hard time.


i have installed its software.....it starts up ok...but when i click to see x-ray image, nothing is displayed and an error shows up saying " Quicktime and a graphic decompressor is needed to see image"

i installed even quicktime....no help....

googled for this error....observed that people dealing with image/powerpoint production and editing on Windows and Mac face this kind of problem...but solution proposed are specific to their problem....

also the amazon webpage shows that requirements for this software is Windows 3.1 or Mac os 7.0

can someone expert please help in solving this error ?
 

Answer:Quick Time and Graphic Decompressor Needed to view image error

Windows doesn't support QuickTime compression: http://www.pptfaq.com/FAQ00534.htm

But actually download the latest QuickTime and try again
http://www.apple.com/quicktime/download/

It's the free one in the grey area (you must first select your OS (Oh and remove the two ticks)

Please reply back with the results (not sure if all is ok now or not with Quicktime and compression of pics)
 

4 more replies
Relevance 54.12%

I installed windows 8 transformation pack (i know im stupid) and after restarting it says
BOOT MGR image is corrupt The sytem cannot boot

i dont have the windows 7 CD because i installed it from my USB, but i tried putting windows vista CD but it still says the System Cannot boot.

please help, what should i do? il try burning windows 7 installer on to a blank DVD tomorrow, but will it work? because windows vista CD didnt work

EDIT: if i choose 'Onboard or USB CD-ROM Drive' on bios it says 'Selected boot device not available. strike f1 to retry boot, f2 for setup utility press f5 to run onboard diagnostics

Answer:BOOT MGR image is corrupt The sytem cannot boot error! URGENT!!

Don't worry, if you can boot with Vista DVD, just start the recovery program, in there choose comand prompt and then do the following commands:
bootrec /FixMbr bootrec /FixBoot bootrec /RebuildBcd
The source (of course HERE!!)
Bootmgr is missing - Fix[2]=General%20Tips

See ya!!!

9 more replies
Relevance 53.71%

Okay so after recording my podcast the other day I left my track in Audacity open... yesterday I went to export it and Audacity crashed, over and over again!

So I rebooted and as my laptop was starting up again I got an error message saying "A disk read error occured, press alt+ctrl+del to restart." Unfortunately, this just takes me on an endless loop.

I can format the HDD and start afresh but there is so much stuff I need to get off the HDD that I CANNOT format, yet.

I have an Internal HDD enclosure to use with USB 2.0, but it says that I need to format the hard disk before opening it in My Computer on my Dad's laptop.

I need to get EVERYTHING off it, including Holiday photo's, Steam Games, and movies!

I have found 2 programs; Recuva (http://www.piriform.com/recuva ) and TestDisk (http://www.cgsecurity.org/wiki/TestDisk ). Would either of these programs be able to recover any lost data should I choose to go through the re-partition/restore process?

My laptop is an Asus N55SF.

Please help me ASAP!

I probably should mention that I cannot boot into Safe Mode... I just get a black screen
 

Answer:Laptop has a "Disk Read Error" Urgent help needed ASAP!

Depends on exactly what has happened with the drive. In any case, it can't hurt to try the software and see if it works.
 

1 more replies
Relevance 52.48%

message detail    So as a joke a friend of mine entered that(C://WINDOWS/SYSTEM32/SHUTDOWN -s)in a notepad, as a .batand used it as the target for my firefox shortcut.Now it wont start. Ive deleted the file, the shortcut, and emptied my bin, however, the computer still will not boot out side of SAFE MODE.any solution, is it somewhere as an INF?What happens is after the OS(the windows loading screen before you put in your password) finishes loading, the screen turns blank, and I highly doubt it is a graphics problem. Thanks for your help.

Answer:Looking For Urgent Help (C://Windows/System32/shutdown -s)

I *think* that's a command to shut down Windows.  He was targeting Firefox?I couldn't find information on the -s switch at the end of the command, but there's still a lot of places left to look.Maybe your "friend" isn't as funny as he thinks he is.  Of course, I'm sure he'll have this fixed up in no time for you.

13 more replies
Relevance 50.43%

Fresh install of windows a few days ago. Updated and scanned with antivirus and adaware

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:36:28 PM, on 4/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Microsoft Offi... Read more

Answer:Keep getting error: "C:\WINDOWS\system32\rqRJYrRi.dll is not a vaild windows image"

Hello and Welcome.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Fresh install, and already infected?

We require more than a HijackThis log to begin assistance.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.
---------------------------------------------------------------------------------------------

Please follow our 5 Step process outlined here:

http://www.techsupportforum.com/secu...oval-help.html

After running through all the steps, please post the requested logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

1 more replies
Relevance 50.02%

Windows XP 32-bit, w/ SP3

File permissions on system32 directory got removed and system will not boot. Ideas urgently needed to recover. Have operating system media on-hand.

Thanks for your prompt replies.
 

Answer:Solved: URGENT, windows xp system32 permissions lost, cannot boot, need help recoveri

11 more replies
Relevance 49.61%

In an upgrade of the hard drive, a Windows XP system32 file "desk.cpl" described as a library file copied only the folder but no content. On every startup I get a message saying that "Windows could not load the monitor installer,contact the hardware vendor for assistance" another message from PNP saying "it found new hardware" and a second from PNP saying " new hardware installed successfully". It seems to me that these must all be related. A new driver set for the monitor was obtained but won't install. Windows pops up the Bad Image message saying check file desk.cpl to the original installation disk and drops all install activity. Now here's the rub - there isn't an original install disk. There is a hard disk partition named drive D: which has an original OS copy, but access from drive C: is denied. It apparently can't be opened from drive C: to copy the bad file only.
A 'restore and repair' CD, made at original setup, has an option to 'restore and repair' which leads to what appears to be MS-DOS, but no instruction on "fixing" just one file. Just says it's made for 'technician diagnostics'. I'm not a technician. Here's my questions:
1. Can I use the DOS command 'copy' "old file name" "new file name" if I go to the D: drive root first and use full path descriptions for old and new?
2. If DOS copy is the correct procedure, I recall ... Read more

Answer:Windows XP system32 file error; "Bad Windows Image"

There is no problem copying a FAT32 file to an NTFS disk; the conversion is automatic. No need to "hide" anything, it will be overwritten. Make sure you have your paths correct.
 

1 more replies
Relevance 49.61%

I keep getting pop up boxes tell me the
Bad Image C:\Windows\system32\msmmcvhud.dll is not valid windows image. Please check this agaisnt your installation diskette.

I need help

Answer:Bad Image C:\Windows\system32\msmmcvhud.dll is not valid windows image

The error message "Not a valid Win32 application" can be symptomatic of a serious malware infection (W32.Bagle) which disables anti-virus and security tools. It also deletes the Safeboot keys and adds a hidden service and a dangerous rootkit which can be difficult to remove as well as compromises the affected machine to other malware attacks.Please download ATF Cleaner by Atribune & save it to your desktop. alternate download linkDouble-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".Please download and scan with Dr.Web CureIt.Follow these Instructions for scanning with Dr.WebCureIt in "safe mode" after running ATF-Cleaner.If you cannot boot into safe mode, then perform your scan in normal mode. Please be patient as this scan could take a long time to complete.-- Post the log in your next reply.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate d... Read more

6 more replies
Relevance 49.61%

I keep getting these pop ups for various exe's
Bad Image C:\Windows\system32\msmmcvhud.dll is not valid windows image

How do I fix this?

Answer:Bad Image C:\Windows\system32\msmmcvhud.dll is not valid windows image

It could be a virus. Have you run any scans?

1 more replies
Relevance 49.2%

Hi
Once ive entered my password to log on a message, Bad image,Application dll c/widows system32/ms32clod instalation diskette appears, the windows icons do not appear on the screen so only allowing me to use the computer in safe mode.
as this is my first time on a forum and not knowing really anything much about computers can anybody tell what this is,and how to get rid of it in simple terms.
Many thanks

Answer:Bad image system32/ms32clod

Hello, is this XP,Vista??? what is yur antivirus and which browser are you using??

2 more replies
Relevance 48.79%

Hi Guys,

This is quite a long story, So let me get straight to the point.

On my Dell Optiplex 360 Computer (Windows 7-Ultimate) I partitioned the hard drive to make space for another windows installation. I then installed Windows Vista Ultimate on it.

All of that went successfully but after a while it became useless for me and my computer.
I then uninstalled Window Vista and deleted the partition so i would have one partition on my hard drive (Windows 7).

So then every time i started up the PC it would load boot manager and it would ask me if i would like to boot to Windows Vista or Windows 7. I had deleted Windows Vista from my computer so i thought it shouldn't be there.

Then, i found this program that deletes the boot option (As in it deletes Windows Vista off from the boot manager). So then i went ahead and deleted Windows Vista from the boot list. After, i just tested to see it would work, So i restarted my computer and it loaded the boot manager again.

And the problem is that i only have Windows Vista as an option instead of Windows 7 !
I tried to do everything to fix this but it never worked, and when i try to boot to Windows Vista it says that the boot file is missing (Thats because i deleted Windows Vista!!).

So then i put my Window 7 Install Disk in the CD drive and the CD Drive was making a loud buzzing noise. I opened the case and it was literally broken.

So all i need to know is how i can get my option to boot to Windows 7 on my Boot Manager !!?

I ca... Read more

Answer:[URGENT] BOOT LOADER ERROR [URGENT]

Hello adam, welcome to Seven Forums!


If Windows 7 is still there you need to make sure it's the Active partition and if it is do the 3 separate startup repairs discussed in this tutorial to recreate the "System" boot files (back) to Windows 7.

Start by having a look at Option Two #3, to see if it's active.

Startup Repair - Run 3 Separate Times


You can use the outline in this tutorial at the link below to make a bootable USB of the Windows 7 installer and be sure to post back with any further questions you may have and to keep us informed.

USB Windows 7 Installation Key Drive - Create

3 more replies
Relevance 48.38%

This is different to the other problem. I was using Windows OneCure and it kept freezing(probably too many antivirs) I had to closed it and now It looks to have corrupted files as I closed it with ctrl alt del. It comes up with the red ex warning sign saying things such as bad image "is either not designed to run on windows" this is after every program I click on it comes up. Even when I restart my computer I need to click the box to continue. System restore was turned off so that's out of the question. I have logs of Malware Bytes and HiJack this.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:18:13, on 23/08/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\... Read more

Answer:Bad Image Virus/System32 corrupt

hi and welcome to the forum according to malwarebites you have no infection,do you have a install or recovery disc in order to try running a repair,i would also consider finding something other than norton as it is known to cause issues with windows

2 more replies
Relevance 48.38%

A box is popping up saying bad image with a red circle white X inside the box it says something like this C:\Windows\System32\fltLib32.dll is either not designed to run on windows or it contains an error.Try installing the program again using the origanal installation media or contact your system administrator or the software vendor for support.Every time i try to enter another site it pops up or when im starting my computer i tried to defrag my computer and scan it but this made it run slower to me. Please Please HELP and i thank you so much in advance! This is on the side of my monitor Windows vista home premium with sp1
AMD Athlon X2 4050e Processor
Nividia GeForce 6150SE integrated
DvdRW super multi format dual layer optical drive
320 Gb hard drive
3Gb DOR2 memory 15 in 1 digital media manager
E Machine If you need any other info let me know thanks again.

More replies
Relevance 48.38%

Hello,Please can anyone help. When I start up my computer and at each invocation/click of an application I get an error message: Bad Image C:windows/system/AVGRSSTX.DLL is either not designed to run on Windows or it contains and error. Try installing the program again using the original installation media or contact your system administrator.I have AVG Anti Virus Free Edition 2011 version 10.0.1170 on Windows VistaThe Virus Database is 426/3312 release date 12 Dec 2010.Thanks for reading,Xue

Answer:Bad Image C:\Windows\system32\AVGRSSTX.DLL

Hi. I'm not a techie - so this is just my experience today with this issue (on Windows 7)I uninstalled AVG 2011 - problem persisted.I found this posting on AVG forumhttp://forums.avg.com/ww-en/avg-fre...See 30.11.2010 10:37 posting by jirka82Uncheck avgrsstx.dll in autorun as described - seems to be working for me

4 more replies
Relevance 48.38%

Whenever my Vista machine starts up, I get a multiple popups to the effect stating that some .dll in globalroot\systemroot\system32 is not a valid system image. Seems to be a parallel to the issue in this thread: http://www.bleepingcomputer.com/forums/t/252253/need-help-with-globalrootsystemroot-bad-image-error/I've run the recommended MalWareByte, results as follows:****************************************************************************Malwarebytes' Anti-Malware 1.41Database version: 2828Windows 6.0.600020/9/2009 1:01:27 PMmbam-log-2009-09-20 (13-01-27).txtScan type: Quick ScanObjects scanned: 83598Time elapsed: 5 minute(s), 56 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 1Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 1Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\synsend (Trojan.Agent) -> Quarantined and deleted successfully.Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:C:\Windows\system32\Drivers\str.sys (Rootkit.Agent) -> Delete on reboot.Any help would be greatly appreciated.-shawn

Answer:globalroot\systemroot\system32 bad image?

We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary Mirror
Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Riight-click on rootrepeal.exe and rename it to tatertot.scrOpen on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

1 more replies
Relevance 47.97%
Question: urgent help needed

I need to send two .wave files to someone by the end of today all i have is their email adress. what are my options?
i have a gmail accont
is there a website i can upload them to?
need suggestions thx

Answer:urgent help needed

http://www.yousendit.com/

1 more replies
Relevance 47.97%
Question: Urgent help needed

Hi all
please help removing these adwares and spywares from my system
here is my hijack this log file

Logfile of HijackThis v1.99.1
Scan saved at 12:47:24 ص, on 18/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Fi... Read more

Answer:Urgent help needed

I've been waiting for 5 days now and there is no reply I'm wondering no one here can help
Please I'm still suffering

2 more replies
Relevance 47.97%

Hey, recently, I've discovered that I may have contracted a virus. My AV won't run, along with other misc. applications such as origin and windows desktop gadgets. All help is appreciated - Rkill and MalwareByte was also run smoothly, but had no effect on these issues.

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 7:01:36 PM, on 29/05/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16576)
CHROME: 27.0.1453.94
FIREFOX: 19.0 (en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Samsung\Easy Display Manager\dmhkcore.exe
C:\Users\Alex C\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\History Channel Games\kgsystray\Kuma_tray.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Users\Alex C\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\SAMSUNG\EasySpeedUpManager\EasySpeedUpManager.exe
... Read more

Answer:Urgent Help Needed.

Please run the following:

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE
Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

~~~~~~~~~~~~~~~~~~~~~~~

Note:
If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
Internet access
Windows Update
Windows Firewall
If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.
Verify that your system is now functioning normally.
 

3 more replies
Relevance 47.97%
Question: Help Needed Urgent

Hi all,i have been locked out of my computor! Starts up then as far as loading screen pic and tool bar icons then freezes? he only thing i acsessed last night was windows update and downloaded 2 security update files. In fact i never asked for them the Windows updater just appeared on screen whilst i was on one of my regular forums.Since then i have been unable to access my best friend!!
At this time im in the local library using thier computors. Will check back soon Thanks peeps.
Wild.
 

Answer:Help Needed Urgent

i'd try booting in safe mode, and while your going there, it'll ask you if you want to restore to an earlier time. see if you can restore your system to a time before you did the update. - sos
 

3 more replies
Relevance 47.97%
Question: Urgent Help Needed

I have obviously picked up a trojan, virus or similar... My immediate problem before I can attempt to identify for removal, is that I cannot start up XPSP1.
Upon startup, I get to the logon screen..after logging in my screen just goes BLUE with no messages.. I have also attemped to startup in SAFE MODE, but then just get a black empty screen with the safe mode identifiers in the corners...
On further investigation..it really looks like all my desktop icons have disappeared, both in normal and safe mode.

Look forward to a positive response for my stupidity allowing this gremlin into my computer
 

Answer:Urgent Help Needed

hi, welcome to TSG.

Download hijack this from the link below.Please do this. Click here:

http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.

do you have the start button in safe mode and normal mode?
 

1 more replies
Relevance 47.97%

I have tried to complete the 4 steps to remove spyware in the
"READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal"
thread, word for word but every time I try to install one of the spyware programs or try an online scan, the installer program/IE window stops responding.
I have tried several anti-virus/spyware programs and all install to the very last step, when it says 100% installed (or the bar is at the end) but then it stops responding.
I have a "mirar" toolbar on my IE, which I did not install and cannot find an uninstall file for.
My IE also will not allow me to access websites other then those listed in my favourites.
My OS is Windows XP Professional.
I am competely stuck and have no idea what to do. Any help would be greatly appreciated!!!
 

Answer:Urgent help needed!!!

Please download HOSTER and then follow the below steps.
Unzip Hoster to a convenient folder such as C:\Hoster

Run Hoster.exe, click Restore Original Hosts and then click OK.
Click the X to exit the program.
- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
 

3 more replies
Relevance 47.97%
Question: Urgent help needed

Could you take a look at this HJT log for me, its for my relatives....
Thanx


Edit by chaslang: HijackThis log removed
- No Reason given for requesting help.
- Do not post logs without being asked to post them.
- Do not double space them
- And only post them as an attachment. See: http://forums.majorgeeks.com/showthread.php?t=35407

I added your log back in this time as an attachment (single spaced). Next time it will be deleted.


 

Answer:Urgent help needed

Please read the the rules in the sticky on how to post HJT logs. This can be located in the spyware section near the top.

To help with the problem though the only line I can point out is:

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
 

12 more replies
Relevance 47.97%

My friends computer is having major problems, when she clicks on any programs (Firefox, IE, AVG, ANYTHING!) they dont open, unless she clicks them loads of times! I have done a bit of research and it sounds like a virus, but i have no idea which or how to find/remove it. I have included a hijack this log, but i dont know how to read these things, any help would be great, she needs this computer for university studies! Thanks

Logfile of HijackThis v1.99.1
Scan saved at 22:07:13, on 04/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Kontiki\KService.exe
C:\WINDOWS\system32\o2flash.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.ex... Read more

Answer:Urgent help needed!!!

Hi, alnic123

Welcome.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Running SDFix in Safe Mode:

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

 

1 more replies
Relevance 47.97%

I kept getting an increasing amount of pop up ads and what I believe to be spyware on my windows XP laptop. Yesterday I started getting these fake Windows Security Windows and Critical Errors Windows etc. I tried Spybot S&D but it would not run, I tried other spyware removers from cnet.com and nothing helped. When I ran yahoo anti spy it said that two items could not be removed isearch and...... The more I tried to delete these the worse it got. At this point I get 4 or 5 fake error windowss that cannot be closed it has also removed my control panel and task manager...it says that the administrator has taken away access. I use this laptop to make a living and I am going away tomorrow and it is critical that I get this thing removed and an able to use my computer....any help would be greatly appreciated. I was also unable to use regedit but after using a spyware remover called Counter Spy I was able to regain use of task manager and regedit....I am a beginner so I will need very specific instructions....THANK YOU FOR YOUR HELP....I WILL BE DONATING IF I CAN GET THIS THING FIXED
 

Answer:HELP Needed URGENT!

6 more replies
Relevance 47.97%

can someone please tell me what i need to get rid of and how to..


Edit by bjgarrick: Unrequested, Inline HJT log removed!

 

Answer:urgent help needed plz

Your Operating System and Internet Explorer versions are WAY out of date and represent a major security risk. After we fix your current problems, you must get updated. You need to install Service Pack 2 for security purposes.

You have not completed the READ ME, please follow the steps below:

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support


Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

Downloading, Installing, and Running HijackThis
 

1 more replies
Relevance 47.97%

My friends computer is having major problems, when she clicks on any programs (Firefox, IE, AVG, ANYTHING!) they dont open, unless she clicks them loads of times! I have done a bit of research and it sounds like a virus, but i have no idea which or how to find/remove it. I have included a hijack this log, but i dont know how to read these things, any help would be great, she needs this computer for university studies! Thanks

Logfile of HijackThis v1.99.1
Scan saved at 22:07:13, on 04/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Kontiki\KService.exe
C:\WINDOWS\system32\o2flash.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.ex... Read more

Answer:Urgent help needed!!!

Please post this one on the malware/virus section.
 

1 more replies
Relevance 47.97%
Question: urgent help needed

my computer started laggin a lot and msconfig, taskmanager, and most things wouldnt open that were to do with my system, then i noticed

ntsysman.exe

and i deleted it and everything to do with it, and my system was fine again, but it has come back again! i was just wonderin if i could get rid of this file for good, it is definatly this that is causing the problem, coz my computer worked perfectly, everything opend etc etc, and today it started lagging again, i look on processes and B00M it's there again. hmmmmm not cool,

please help, jimbob
 

Answer:urgent help needed

Please follow all the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Since this appears to be a trojan it would good idea for you to run the "Alternative Scans - If still having problems" section given in the READ ME FIRST thread.

If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.
 

1 more replies
Relevance 47.97%

Yesterday i accentially went into sleep mode, after resuming, my icons in taskbar are missing, also any thing i click on says something about programme assoications.

Only way i can do things i right clicking and run as admin, whats happen to vista 64.

Sometimes i bloody hate it, Can someone please help, i want to get back to normal,

Thanks, really urgent

Answer:Urgent help needed, please look ?

Hello raks,

Have you given this a look?

Power Options and Sleep Mode Problems







Originally Posted by raks


Yesterday i accentially went into sleep mode, after resuming, my icons in taskbar are missing, also any thing i click on says something about programme assoications.

Only way i can do things i right clicking and run as admin, whats happen to vista 64.

Sometimes i bloody hate it, Can someone please help, i want to get back to normal,

Thanks, really urgent




Later Ted

9 more replies
Relevance 47.97%
Question: Urgent help needed

I stupidly installed xp on my acer aspire 9300, unknowing that they do not support xp

Huge problem being, that none of the drivers are reconised...

My main concern is getting the internet so i can solve the problem myself.. I need the "ethernet controller" driver i think,

I tried to install driver detective, but of course it couldnt scan because it needs to connect to the internet to complete it..

I am connected with a netgear wireless router..

I just want the internet driver so that i can recover all the other ones with tedious processes, which i have the time to do.. But this is not my computer, so i need to burn the main ones onto a disk.

Any help would be very very much appreciated.

-its the wireless card driver i think

Answer:Urgent help needed

Worth reading, IMO: http://skyjuiceiswater.blogspot.com/2008/0...-computers.htmlLouis

2 more replies
Relevance 47.97%
Question: Urgent Help Needed

First let me start by introducing myself to this forum. I've lurked on and off for a while and now i'm a member. So hi every one i'm Ty Dye
 
Now to my problem. This could get very long winded because i don't want to leave out a single detail, so i apologize for my lack of brevity in advance.
 
Okay my computer, which was given to me is programmed to wipe away everything to a certain point when it is turned off. So i have to reinstall my web browser everytime i get on it. Which is fine but lately it's been acting up.
 
The default browser on my computer is Internet Explorer. I usually use the IE browser to get on Google in order to access FireFox and download it; here's the problem(s). First IE suddenly stopped letting me access Google everytime i would try it would send me to the Cannot Find Server page that says "Page cannot be displayed" You know like when your internet is cut off so i had to start using Bing to get to FireFox.
 
Then for some reason IE started displaying a stripped down version of the Mozilla site. My default IE is an old version and doesn't have Flash Player so i figured that was the problem but it wasn't doing that before. But i didn't fret because i could still download FireFox from the Mozilla site even in it's stripped down state, but now IE stopped letting me download FireFox from Mozilla all together.
 
When i attempt to download FireFox from Mozilla the same Cannot Find Server page that pops up when i try to use Googl... Read more

Answer:Urgent Help Needed

Please Help

8 more replies
Relevance 47.97%

Hi there,

I'm trying to fix my fathers computer which is a Dell Desktop running on Windows XP using window eyes screen reader. The problem started when we couldn't start the computer at all we kept getting the NTLDR error. I followed the steps to fix that, (copied it from the disk) but then after that we keep getting the hal.dll error. Before the first error started, I had used comodo system cleaner on the computer as it had become very slow and kept crashing. I also used the delete duplicate files. Finally on the same day he had received an email from avast saying one of the messages he had received contained a very suspicious extension. We deleted that email without opening it.

I've tried the fixboot, options, I've run the chkdsk which found no problems but when I run the bootcfg/rebuild, it finds no windows installation and basically I can't get any further than that.

Any help would be greatly appreciated as my father is blind and re-installing XP would not be ideal as he knows his way around the files currently on there and also he has various programs for the blind downloaded and installed which would be very difficult to replace.

thanks Yazd
 

Answer:hal.dll urgent help needed.

Pls clarify, am I correct in thinking that the computer will not now load Windows even in Safe Mode.
If that is correct where does the process actually get to and what exactly is the message on the screen
Also pls provide the exact model of the Dell

Check if it will boot to Safe Mode with Command Prompt and then see this
http://pcsupport.about.com/od/findbyerrormessage/a/missinghaldll.htm
 

3 more replies
Relevance 47.97%
Question: Urgent help needed

Hi friends, my computer is in serious trouble. It works OK when I start it but the moment I connect to the internet, it restarts immediately without any warning. It seems I have a serious virus problem.

I am unable to run the online scans but the other logs are attached. I have run C Cleaner, Counterspy and Spybot.

I have not attached the logs of Counterspy since it shows absolutely no malware on it's scans. Same for Spybot.

Chaslang,if you are seeing this, please help again. You helped to get one of my computers up and running, please help solve the issues of this computer too.


Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.
 

Answer:Urgent help needed

Since you have already been here before, you should be aware of the rules and should be following them.

No inline logs
I see that MegauploadToolbar was install around Dec 30th. When did problems begin? Is this toolbar something that was knowingly installed.

Delete the below files in safe mode:
C:\WINDOWS\10523110096.exe
C:\WINDOWS\service32.exe
C:\WINDOWS\system32\97E4651266.sys

Everything else was clean. Problems may not be malware.
 

1 more replies
Relevance 47.97%

Hi, i am a n00b at computers, and i delted something from my registy thinkin it was a .exe loader for a trojan or someting but now all my .exe's wont open! not even MsPaint or anything!! is thier anyway i could fix this without Reformatting my HD?? thnx.. btw im using Windows XP Home on a P4 2.8 1gb ram

EDIT: When i try open a .exe i get this error message

"c:\\WINDOWS\System32\****.exe" (*** being the program)

This file does not have a program associated with it for performing this action. Create an association in the folder options Control Panel.

Answer:Urgent Help Needed!!

use system restore in system tools

5 more replies
Relevance 47.97%

Windows XP pro sp2
Abit NF7-s
Radeon 9550
AMD 3200+
80gb SATA HD
1gb ram...


Ok, after having to turn off the computer improperly, I got the error message about the Windows\System32\Config\System file missing or corrupt.
Apparently this happens quite commonly and isn't that hard to fix.

So I put in the xp disk, attempting to use the repair feature.
No repair feature was there, I must have an OEM version or something, but I could use the recovery console.

I follow the Microsoft tech guide to fixing the problem, after doing a chkdsk which unsurprisingly found an error.

The MS guide basically had me delete the corrupt files, and then restart the computer, and after that was done I was supposed to copy the new files from another folder into the system to replace the corrupt ones.

This is where the problem lies...
once the corrupt files were deleted, the recovery console no longer lets me acces it without an administrators password.
Ok, no big deal, I try leaving the pass blank, and then every password which I would have ever used when I installed windows, to no avail.
I have heard that because the system files are corrupt, that the file storing the password could also be corrupt, so the password is never valid.

I go back to the MS help thing and look for a way to get past the password...it says that by using the bootable floppy deal with the 6 floopy disks I can get into recovery console.
(still get the invalid password error)

I try one of those ... Read more

Answer:Urgent help needed !

to runn the repair install
boot from the xp cd and choose install
ignore the first repair option and continue with install
when windows finds the previous installation
then do the repair
if you have upgraded to sp2 it will not offer the repair option and you will have to make a slipstreamed disk to run the repair option with
did you run
chkdsk or chkdsk /r /f
try
admin
as the password

4 more replies
Relevance 47.97%
Question: Urgent help needed

Last night I installed Microsoft JVM( I already had it on my old computer) I also downloaded an update from Windows, now when I come to switching on this monrning I had a terrible job to try and start the machine also my DVD drive has vanished, I cannot open it and it has disappeared from the list on my C Drive however when I tried to install as new hardware it is coming up in the list. I think this Java program must be interfering with it, but I don't now how to unistall it as it is not coming up in my add and remove programe also when I search for it I cannot fing an unistall anywhere help please!

Answer:Urgent help needed

Have you checked your system for bugs and virus, as several of the latest ones can cause the problems you are getting.

10 more replies
Relevance 47.97%
Question: Urgent Help Needed

I recently bought command and conquer delux edition and half life 2 but while playing (completely randomly) they hang. It happens everytime i play the maximum time i have played is 2 hours. My sytem specs are:
512MB RAM
Direct x 9.0c
RADEON 9600 SERIES 128.0 MB
Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
1mb internet connection
so i dont think i should have any problems playing but also to get even an ok frame rate i need to put it on low everything. Please help i have tried everything i can think even cleaning the inside of the computer to get rid of dust.
 

Answer:Urgent Help Needed

Have you downloaded the newest Catalyst Drivers? for your video card?

I had the same problem with Generals, but it went away when I downloaded the latest drivers.
 

3 more replies
Relevance 47.97%
Question: Urgent Help Needed

*EDIT* LMAO THE DISC DRIVE SCRATCHED THE XP DISC!!!!!, it was a perfect half cirlce so i know that was the cause. Thank F*** i made a backup copy lol *EDIT*


When the Windows XP disc loads up it gives the message PCI.sys Corrupted and doesnt let me go onto blue scren where gives you the options:

Install windows
repair windows etc

This happened because i uninstalled service pack 2.

I get this message when XP trys to boot from hdd:

STOP:c000021a fatal systen error

The system manager initialiaztion system process terminated unexpected error with a status of 0xc0000263( 0x00000000 0x00000000)
 

Answer:Urgent Help Needed

Well I can't picture exactly what is going on there. I have never had a problem with formatting using the XP CD, maybe you selected a wrong option somewehre, hard to say, as far as I know that's pretty independant of what is actually on the hard drive(s) that are in the computer....

Anyhow you could try making a bootdisk win98 and putting format.com and fdisk on it and just doing it that way. Windows XP shoud automatically be able to convert it durring install if you want NTFS.

If your not sure how to make a bootdisk with win98 this is what you do...

1. Create the bootable disk:
Put a floppy disk in your drive. Go to windows explorer->right click on your floppy drive (a:\) -> select format->select the check box that says "system files"->click format->click yes.

2. Add format.com and fdisk on it
Click start->find ->select c:\ ->type in the file you need->click search
(copy it to the floppy):
When you find the file you need, click copy and then paste it onto your floppy disk.

3. Fdisk(wipe out your partition)
Keep the floppy in your drive, restart and wait for it to boot until you see the a:\ prompt. (if it doesn't boot and just boots your OS, try going into the BIOS and changing the boot order so that the floppy drive is before the hard drive).
Now type fdisk and press enter->press y and then enter->select "delete non-dos partition" (or similar, sorry I havn't done it in a wh... Read more

6 more replies
Relevance 47.97%

I have downloaded the W10 ISO file onto a USB stick, in preparation for carrying out a clean install. I have then rebooted my pc and pressed F12 and chose the USB stick as the boot up method.

However, when I have done this I am still getting a black screen with a blinking curser in the top left hand corner. It would seem that I am still doing something wrong, can someone point me in the right driection please.

Answer:More urgent help needed please

Just an ISO file on the USB is not going to let you boot from it. You have to make a bootable USB first. You have to use something like Rufus: Rufus - Create bootable USB drives the easy way to do that.
If your MB doesn't have UEFI bios this one: Windows USB/DVD Download Tool - Microsoft Store is easier to use.

12 more replies
Relevance 47.97%

i installed tuneup utilities 2008 and forgot to uninstall its 2007 counterpart and tried to change my boot screen . i got a hal.dll corruption error upon restart so i tried to install a fresh xp home into a new file and then copy paste its hal.dll into the old C:\windows\system32 folder well after restart i dont have the partiton for my old xp os only the new and lost my ability to use dual boot xp and tuneup backup and can only boot the new fresh xp.

lost yet? ok well here is my question.

the old c:\windows is still fully intact on my c:\ drive and i have the new win xp home installed in a folder c:\DELETEME the c:\DELETEME is the only bootable option i have. i want to boot c:\windows my old now hopefully repaired xp home. so how do i get my computer setup to boot this xp home version from c:\WINDOWS AND NOT!!! C:\DELETEME???

I HOPE YOU UNDERSTAND ! and really hope someone can help me i cannon afford to loose 1200 dollars in programs from a stupid error unless its my only last option

More replies
Relevance 47.97%
Question: urgent help needed

can someone pls help when I am try to open my home page and email i can`t.The messaged I get when i try to connct to the homepage is at the bottom of thepage and it reads opening page res.//C\windows\system32\shdoclc.dll/dnserror.htm does anyone know what it is and how I can correct it

Answer:urgent help needed

Downloaded Kaaza by any chance? Please try a more informative title next time, some members won't respond to 'help'.

8 more replies
Relevance 47.97%

So, I've been searching for a decent laptop for christmas. I want it to be able to run games like Team Fortress 2 fairly efficiently, and I want it to be able to last me for a decent enough length of time (I'm thinking around 4 or 5 years). I'm also going to be using this laptop for all manner of college stuff. These are the two laptops I've narrowed it down to.

http://www.handingchao.com/new-asus...ainment-laptop-windows-7-home-premium-review/

The Asus N81Vp-D2 14-inch Brown Versatile Entertainment Laptop. ($900)

http://reviews.cnet.com/laptops/toshiba-satellite-a505-s6960/4507-3121_7-33695843.html?tag=rnav

The Toshiba Satellite a505-s6960. ($650)
My big question is this: Is the $250 extra worth it? Should I go with the Asus? I need to know within the next thirty minutes or so, so if anyone can help quickly I'd greatly appreciate it. Thanks a lot
 

More replies
Relevance 47.97%

Firstly id like to say hello to everyone as this is my first post on this forum

Recently my computer has started to have a few problems

its as if caps lock is always set on at the moment i have it on to type in lower case but if i was to take it off everything will be in capitals thats why i cannot do full stops or any numbers

sometimes the computer is running fine usually lasts about an hour after i boot my computer up then it will take affect for no particular reason

this is really annoying if im using msn i cannot send replies

also when i click it highlights the whole document or sentence but i cannot put the cursor inbetween words sort of like when you are holding ctr whilst trying to do it

another problem i face is on the deskptop if i try to open a program it highlights everything opening all the desktop icons

also when using a browser if i click on a link it opens in a new browser

someone please help me this is really getting annoying to the point i cannot and will not use my computer which is affecting my school work etc

thanks in advance

morgan

Answer:Urgent Help Needed!

Have you tried plugging in a different keyboard?

6 more replies
Relevance 47.97%
Question: Urgent help needed

My Laptop seems to go into Safe Mode, crashes whatever Safe Mode option I chose, then restarts. I can't even get into my Desktop. Also internal CD-Drive isn't working.

What can I do?

Answer:Urgent help needed

Have you tried a floppy boot disk?

16 more replies
Relevance 47.97%

Hello,

I'm helping a friend with some computer problems. I've got some (very) basic computer skills, but technically I don't know a lot about them.
This laptop is a Toshiba Satellite. When I try to start, it gives me this:

Press HOME key to abort RPL

LAN Adapter failed the media test.
Please check the cable and reboot the system.
PXE-MOF: Exiting Intel Boot Agent.
Insert system disk in drive.
Press any key when ready....

I've been looking around for help on the internet already, but haven't really found exact instructions.
Can somebody help? Please keep in mind that I'm quite a newbie (^_^).

Thanks!

Tine.
 

Answer:Urgent help needed!

10 more replies
Relevance 47.97%
Question: Urgent Help needed

I have serious problems;

Alt+Ctrl+Del dus nothing!!!?

Limewire just keeps opening again when i shut it down!!!?

When i do an Ad-Aware scan or a Spy Sweeper scan they dont find any "Critical Objects" wich is unheaderd of for my system.


I think its a Virus or Spy Ware cus i opened an .exe that was an install. But instead of instaling it said "Out of date, update!"



How can i get rid. My nortan's subscription has run out and it cant find anthing anyway.

Answer:Urgent Help needed

Download and Install HighJackThis.

Post the log in the Analyze thread they have setup.
There are a few spyware people that will help you out.

6 more replies
Relevance 47.97%
Question: urgent help needed

please someone help me....i right clicked on a folder i wanted to delete...it was in 'my documents'...and i held shift down and dragged it to the recycle bin. It took all my other folders with it....i have lost all my photos in 'my pictures' folder. What can i do to recover them
 

Answer:urgent help needed

7 more replies
Relevance 47.97%
Question: Urgent Help Needed

I have a Vista computer. I went to the microsoft website and downloaded 'Visual c++ 2008 express edition'.The setup came up. It began downloading all of the 9 different components (96mb in total). It did this and once it had finished (without me doing anything) it proceeded to install each of the components. But it does not work and I get this error message:Setup could not install the following component:Microsoft .NET Framework v3.5 SP1Setup did not attempt to install the following components:then it lists the other 7 components, so I think it must have installed the first component.Can anybody help me? All I want to do is create C++ programs using visual c++ 2008 express edition, on my vista computer.

Answer:Urgent Help Needed

this is urgent =[

14 more replies
Relevance 47.97%

On my computer I have the primary HD on one IDE channel, and a second HD plus CDRW on the second channel.

I tried to put a cdrom on the same channel as the primary. When
I restarted the computer everything seemed fine. I logged onto my user account, the desktop came up and then it made a continuous beep until I shut it down.

I cannot get it to start back up. I have tried disconnecting everything but the primary HD and still nothing. My monitor just says "Check the signal cable."

Please help, I don't know what to do.
 

Answer:Urgent help needed!!!

7 more replies
Relevance 47.97%
Question: URGENT HELP NEEDED

Hi, I have a Acer Aspire Laptop that I just bought off someone. I am trying to do a facorty reset on it and I have been on the internet since this morning trying to find an answer.I have seen people saying press alt + F10 on boot up, nothing happens and I have tried it about 20 times.There is nothing in progroammes or when I search called recovery or anything. I have tried everything I would be very grateful if someone could point me in the right direction of how to restore my laptop to how it would have been when it left the factory. I do not need anything that is on the laptop because I got it off someone else so I want to set it up as my own laptop. ThanksEmma

Answer:URGENT HELP NEEDED

Check this instructions:https://www.youtube.com/watch?v=pmVT0Z9r6_Q

3 more replies
Relevance 47.97%

Hello everybody, Im in need of urgent help.. ASAPMy computer freezes very often, I just format it.. and I have alot of things now stored on this HD that I can't erase for now. So im hoping to fix it..First the start menu freeze, and then the whole computer (Ctrl+alt+delete stops working to) I think I got some kind of virus.. here is the Log(I need any help I can get , thank you very much for your time )Logfile of HijackThis v1.99.1Scan saved at 23:35:09, on 2005-05-25Platform: Windows XP (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\WINDOWS\System32\fefewme.exeC:\WINDOWS\System32\winsystem.exeC:\Program\Winamp\winampa.exeC:\Program\MessengerPlus! 3\MsgPlus.exeC:\WINDOWS\System32\ctfmon.exeC:\Program\MSN Messenger\msnmsgr.exeC:\WINDOWS\System32\wuauclt.exeC:\WINDOWS\System32\wuauclt.exeC:\Documen... Read more

Answer:Urgent help is needed

It's weird, It happens sometimes every 10 minutes, and other times every 3 hours.. very strange.

37 more replies
Relevance 47.97%
Question: URGENT HELP NEEDED

So I live at home with my parents and they've been getting weird emails lately from 'MAILER-DAEMON' and 'Mail delivery system' saying we've got undelivered mail. We've been getting hundreds of these over about the last two weeks.

Today we got an email supposedly from Westnet, our internet provider. It said our mail system was infected with a virus and we needed to call their number in the email.

That was about an hour ago. My mother (against everything I told her) has since called the number and gotten 'live support' via the phone. It involved basically the guy on the phone taking complete control over our computer: mouse, keyboard, everything; and showing my mother what needed to be done.

it involved completely reconfiguring our modem, giving them our address and installing 'malwarebytes' off a site called Ninite.

My mother is insisting he's just a friendly support person who's doing this all for free. Am I being paranoid? Because we have a decent amount of fairly sensitive information on that computer.

Answer:URGENT HELP NEEDED

Look up the ISP's actual phone number and call them up to ask if anything like that had actually been going on, and if that's their actual procedure or not.

I would be hesitant as well.

3 more replies
Relevance 47.97%

Hiiii, im not sure whether this should be posted here or in the security and malware. The laptop is for our G.M, he uses AOL 9.1 application, he said that from sometime whenever he logs on with his credentials it loads for a while then the ie freezes and the whole of the pc freezes afterwards, then the blue screen comes up and sometimes you have to detach the battery to have it re-started. when i 1st logged to his machine, an error notification message appeared saying ((skype.exe-corrupt file.The file or directory C:\windows\tracing\RASAPI32.LOG is corrupt or missing.Please run the Chkdsk utility. The same message repeated when i opened ie, (ieuser.exe-corrupt file.The file or directory ........). I'm currently running Kaspersky online scanner. follows is the hijackthis logfile Logfile of HijackThis v1.99.1 Scan saved at 2:47:37 PM, on 6/3/2008 Platform: Unknown Windows (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16643) Running processes: C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\LG Software\LG Magnifier\MagnifyingGlass.exe C:\Windows\RtHDVCpl.exe C:\Program Files\LG Software\On Screen Display\HotKey.exe C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE C:\Program Files\LG Software\BatteryMiser\BatteryMiser5.exe C:\Program Files\Common Files\Lo... Read more

Answer:Urgent help needed !! :)

Hiiii, im not sure whether this should be posted here or in the security and malware.Click to expand...

IMO an unformatted blob like that should be posted nowhere. Or, as Unix folks say, send it to /dev/null.
 

1 more replies
Relevance 47.97%

I have an Iomega 120GB fire wire/usb external hdd using O/S xp home + xp proffessional. It was working fine, i have 2 computers and have been able to use it on both working fine. Usually it just does plug-n-play when i plug it in with usb and brings up the folder for the drive, but today i was sorting some files on it and then i switched it off. A while later i plugged it into my computer and it brought up its usual message "Plugging hi-speed usb device into non-hi-speed usb hub click this message to fix", but this time the hard drive did not show up in my computer and locked up my computer until i took it out of the usb port. So i went to device manager and plugged it in again it now comes up as a usb device instead of a hard drive which it usually comes up as. I tried reinstalling the driver off the disk that came with it but this had no effect . Please help, thanks

Bob Mac
 

Answer:Urgent Help Needed!!!!!!!!!

Do you safely remove hardware prior to shutting it down?
 

2 more replies
Relevance 47.97%
Question: URGENT Help Needed

I was installing the windows 2000 service pack 4 onto a laptop which only had sp1. But now when I try to start the laptop I receive the following message: A Disk error occurred.

Can anyone tell me how to fix this as I need to resolve the problem as soon as possible.

I really need help in fixing this problem.
 

Answer:URGENT Help Needed

16 more replies
Relevance 47.97%

Well things have really gone from bad to worse,all started when daugther got yinstall virus and I tried to get rid of it.Read what others were doing on this site so I downloaed ewido and ran it in safe mode ,took 2 hours to run and found 180 some infectioncs,apply all actions and saved report.Then run BFU and let it do it thing.Tried to start computor ,wouldl't start.Finally had to use recovery disks to get to where I am now.I'm runnig Windows XP on a HP computor.I've lost my email program (won't respond)no audio and when it starts it gives messages about finding new hardware but doesn't it meet Windows approval and migth cause my system to crash.What must I do to get my system working?Keep up the great work!!!!!
 

Answer:Urgent help needed!!!

You have wiped your computer ? By this I mean restored it to its factory settings ?

If you have formatted the drive then this is no longer a malware problem. It sounds to me like an issue with the drivers. I suggest you head on over to the software or hardware forum and ask in there, there are more people there who can help you.
 

1 more replies
Relevance 47.97%
Question: URGENT Help Needed

SPECS ASUS P5N-E SLI MBOARD (SOCKET 775 CHIPSET NVIDAI 650I) - INTEL CORE2DUO E6600, SMASUNG 250 GB INTERNAL SATA HARDDRIVE, AKASA CASE, HYPER PSU, COOLERMASTER HYPER CPU COOLER.Hi I rec got a new motherboard,chassis,cpu and psu from SCAN.co.uk. I wanted to change the motherboard so took it back and they refitted me one, however they said it wouldnt boot with 2 512 stick of my memory. At this point they also fitted my coolermaster cpu cooler.They also said they did something to my SATA internal harddrive to make it go faster or something(using dual cables).MY PROBLEMS ARE:1) it keeps crashing evry so often, or programs close down, or has blue screen. The last one was firefox the error report is at the END of this thread.2) I need to no if the problem is my memory or there installation(my memory isnt that great anyway) and ill be replacing it on wednesday with corsair but need to know if its the mem. thats problem or there installation.3). on bottom of windows on task bar there is a safely remove hardware icone( when i click on it, its my HARDDRIVE!!!, its not removable !!! lo)- Is this normal PLEASE HELP IM DESPERATEIf Its def my mem thats fine but how do I find out what problem is???PLEASE HELP

Answer:URGENT Help Needed

PATH C:\DOCUME~1\TOUCHU~1\LOCALS~1\Temp\ec9c_appcompat.txt<?xml version="1.0" encoding="UTF-16"?><DATABASE><EXE NAME="firefox.exe" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="AccessibleMarshal.dll" SIZE="13928" CHECKSUM="0xD9FE97BD" BIN_FILE_VERSION="1.8.20061.20418" BIN_PRODUCT_VERSION="1.8.0.0" PRODUCT_VERSION="1.8.1.1: 2006120418" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.8.1.1: 2006120418" ORIGINAL_FILENAME="" INTERNAL_NAME="accessibility" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x38BA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.8.20061.20418" UPTO_BIN_PRODUCT_VERSION="1.8.0.0" LINK_DATE="12/05/2006 04:12:18" UPTO_LINK_DATE="12/05/2006 04:12:18" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="firefox.exe" SIZE="7620696" CHECKSUM="0xDA2C8060" BIN_FILE_VERSION="1.8.20061.20418" BIN_PRODUCT_VERSION="2.0.0.1" PRODUCT_VERSION="2.0.0.1" FILE_DESCRIPTION="Firefox" COMPANY_NAME="Mozilla Corporation" PRODUCT_NAME="Firefox" FILE_VERSION="1.8.1.1: 2006120418" ORIGINAL_FILENAME="firefox.exe" INTERNAL_NAME="Firefox" LEGAL_COPYRIGHT="Mozilla Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x74D931" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.8.20061.20418" UPTO_BIN_PRODUCT_VERSION="2.0.0.1" LINK_DATE="12/0... Read more

5 more replies
Relevance 47.97%
Question: help needed urgent

hi,

on saturday, i have upgraded my pc to the follwoing config:

CPU: intel c2d, E6550 @ 2.33MHZ
BUS SPEED 1332MHZ
MOTHERBOARD INTEL DG33FB
RAM 2GB TRANSCEND @667MHZ
HDD SEAGATE 500GB SATA
HDD SAMSUNG 160GB PATA
SOUND, GRFX AND GIGALAN ONBOARD
400W VIP SMPS

i have a heating issue with the motherboard, the intel desktop utility software is indicating me that the I/O controller hub is at 83*c and the memory controller hub MCH is at 70*c. the motherboard is at 44*c and the cpu is at 46*c.

what i wanna know is , is this sort of temprature normal?
 

Answer:help needed urgent

Does sound a bit high, but it could always be a faulty temp sensor. The CPU and M/B temps sound ok though.

If it has always been that high and your system aint crashing then you should be alright (just out of intrest have you overclocked at all?)
 

1 more replies
Relevance 47.97%

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD FX(tm)-6350 Six-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 6
RAM: 8189 Mb
Graphics Card: NVIDIA GeForce GTX 1050, -2048 Mb
Hard Drives: C: 931 GB (273 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., GA-78LMT-USB3 6.0
Antivirus: Avira Antivirus, Enabled and Updated

i need an experts help regarding my pc and upgrading it, picking the right stuff.
.
i'm still a noob when it comes to the insides and parts of a pc, but im learning, ive just learnt to install and un-install my ram and gpu. and il hopefully teach myself to do my psu aswell, so please answer in a way a rookie would understand.
i currently have a gtx 1050 2gb
and 2 sticks of crucial ddr3 4gb ram
and my mother board is a, GIGABYTE 78LMT-USB3

im looking into buying a gtx 1060 6gb next month. and at some point this year also upgrading from 8gb ddr3 ram to, 16gb ddr3 ram.

i have tried so much to research and still haven't had my questions answered.

im on a budget, but stretched for a better gpu for future purposes.

now ive been told i also need a power supply in order to make these all work better.

would you guys be able to tell me of a decent psu that will power my current pc (in the link), and my future upgrade of a gtx 1060 6gb, and 16gb of ddr3 ram. something not to expensive, but reliable, fits my case, and it compatible with my motherboard.

for a better... Read more

Answer:Urgent Help needed, with PSU.

8 more replies