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Computer is painfully slow... suspect malware!

Question: Computer is painfully slow... suspect malware!

Machine is seriously lagging... is connected via hard-line and is no longer wireless.

I've got a Hijackthis! log uploaded, thanks in advance.


Cheers

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Preferred Solution: Computer is painfully slow... suspect malware!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Computer is painfully slow... suspect malware!

Hello and welcome to TSF.

HijackThis is no longer the preferred initial scanning tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Hi everyone thanks in advance for your help with this Compaq Presario V6000 32 Bit Running Windows Vista. My grandma's laptop is painfully slow and she was having issues with pop ups. I have run all scans but the comp is still very slow. I can't open google chrome or anything for that matter. in normal mode, I had to run all scans in safe mode. Also could not save the log file from Malwarebytes as I couldn't get the button to show in safe mode as the window is to big. However this is what it found:

PUP.Optional.PriceGong.A and PUP.Optional.FreeCause.TB.A

Please let me know what you suggest I do next

Jenine
 

Answer:Malware? and painfully slow computer

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode.

Yes you can have Malware Bytes remove that what you mentioned:


PUP.Optional.PriceGong.A and PUP.Optional.FreeCause.TB.A


Re run Hitman and have it remove these items:





Potential Unwanted Programs _________________________________________________

C:\Program Files\Conduit\ (Conduit)
C:\Program Files\Conduit\Community Alerts\ (Conduit)
C:\Program Files\Conduit\Community Alerts\Alert.dll (Conduit)
C:\Users\elaine\AppData\Local\Conduit\ (Conduit)

ask.com
C:\Users\elaine\AppData\Local\Google\Chrome\User Data\Default\Web Data

HKLM\SOFTWARE\Classes\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1}\ (Rocketfuel)
HKLM\SOFTWARE\Conduit\ (Conduit)
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0FE907A7-6534-43EB-B384-D669871C6EE5}\ (AskBar)
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ (Conduit)
HKU\S-1-5-21-570379227-1395780739-3695144823-1000\Software\AppDataLow\Software\Conduit\ (Conduit)
HKU\S-1-5-21-570379227-1395780739-3695144823-1000\Software\IM\ (Sweetpacks)
HKU\S-1-5-21-570379227-1395780739-3695144823-1000\Software\ImInstaller\ (Sweetpacks)
HKU\S-1-5-21-570379227-1395780739-3695144823-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0FE907A7-6534-43EB-B384-D669871C6EE5}\ (AskBar)
HKU\S-1-5-21-570379227-1395780739-3695144823-1000\Software\Microsoft\Internet Explorer\Searc... Read more

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My computer has been running painfully slow since I upgraded to Windows 10 a couple of weeks ago. I don't know if it is caused by a virus or some other problem.

Here is my dds info:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.10586.20 BrowserJavaVersion: 11.77.2
Run by Susan at 17:08:58 on 2016-04-22
Microsoft Windows 10 Home 10.0.10586.0.1252.1.1033.18.4044.1599 [GMT -4:00]
.
AV: Norton 360 *Enabled/Updated* {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Disabled/Outdated* {A16C3F68-9280-E053-1818-342707FECF4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Norton 360 *Enabled* {6BFC5632-188D-B806-D13E-C607121B42A0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k RPCSS
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\IDT\WDM\STacSV64.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\System32\spoolsv.exe
C:\WINDO... Read more

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My wife's computer is very slow and at times unresponsive to responding to commands. The problems appear to have started after she clicked on an attachment in an e-mail that provided "a link to check your order status". Her desktop picture was removed. Zone Alarm security alerts have been popping up with programs that I am not familiar with to ask for permission to access the internet (vbr1.tmp most recently). I deny permission.

The HJT log follows. Thank-you for your assistance.

Note- I just plugged the USB stick (Drive G) into my computer after saving the HJT log from my wife's computer and got this message:


Real-time Virus Protection
Real-time Virus Protection has detected a virus or other security risk, and performed the action specified.

.
Action taken: Unable to clean infected file. The file was quarantined.
.
Incident name: G:\Autorun.inf
Detection name: Mal_Otorun1
User name: Dad
Note: If Search for and clean Trojans is turned on and executed after scanning, click Next to view the final action taken.

Here is the HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:19:07 PM, on 10/4/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe ... Read more

Answer:Slow Computer- Suspect Malware

Hello, homerpasta
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .
We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your sy... Read more

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HijackTHis Log file:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:01:03 PM, on 5/1/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\GbPlugin\GbpSv.exeC:\PROGRA~1\COMMON~1\Stardock\SDMCP.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exeC:\WINDOWS\stsystra.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exeC:\Program Files\Dell Support Center\bin\sprtsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\dllhost.exeC:\Program Files&#... Read more

Answer:Help! Please! Computer Slow! Suspect Of Malware!

Hi dtortorello and welcome to Bleeping Computer.I apologize for the delay in response to your thread.If you have since resolved the original problem you were having, I would appreciate you letting us know.. If not please perform the following below so I can have a look at the current condition of your machine.Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for me to analyze.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privileges when using.Close all applications and windows.Double-click on dss.exe to run it and follow the prompts.If your anti-virus or firewall complains, please allow this script to run as it is not
malicious.When the scan is complete, two text files will open in Notepad:main.txt <- this one will be maximizedextra.txt <- this one will be minimizedIf not, they both can be found in the C:\Deckard\System Scanner folder.Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your ne... Read more

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Hi everyone, I am working on a friends computer, and suspect that it has malware. I have done some cleanup, and have produced a Hijack this repot file which I have included. Any ideas or suggestions of what is going on and what I can do to clean this computer up would be appreciated. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:54:21 AM, on 3/26/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal


Edit by chaslang: Inline HJT log removed. READ & RUN ME FIRST. Malware Removal Guide sticky not followed.
 

Answer:Computer running slow, suspect malware

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a different user... Read more

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Computer's been running slow since the 4th, and after a reboot it's become incredibly slow. Everything "lags," and is very reminiscent of the last time I had a malware (which was destroyed by yous guys, so very thankfully :-D)

Attached are the logs. Any help at all is much appreciated!
 

Answer:Computer running slow, suspect Malware

Now uninstall the below software:
AVG Security Toolbar
Java(TM) 6 Update 32
Strongvault Online Backup

Now install the current version of Sun Java from: Sun Java Runtime Environment

Please download OTM by Old Timer and save it to your Desktop.

Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
(or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
the code box

Code:

:Processes
explorer.exe

:Services
vToolbarUpdater14.2.0

:Files
C:\Users\Devin\AppData\Local\Google\Chrome\User Data\Default\bProtectorPreferences
C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
C:\ProgramData\AVG Secure Search
C:\Program Files (x86)\AVG Secure Search
C:\Program Files (x86)\Conduit
C:\Program Files (x86)\Coupon Companion Plugin
C:\Program Files (x86)\ESET
C:\Program Files (x86)\Common Files\AVG Secure Search
C:\Users\Devin\AppData\Local\Strongvault Online Backup
C:\Users\Devin\AppData\Local\Updater21804\Updater21804.exe
C:\Windows\TEMP\*.*
C:\Users\Devin\AppData\Local\Temp\*.*
:Reg
[-HKEY_USERS\S-1-5-21-1367791399-975985367-1025123978-1000\Software\InstalledBrowserExtensions\215 Apps]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{C3110516-8EFC... Read more

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Hi Bleeping people.......running very slow at the moment, had a similar problem a while ago and was helped out here. Appreciate if you could have a look at my HijackThis log.......i've run all virus & spyware checkers that I have......Thanks GarethLogfile of Trend Micro HijackThis v2.0.2Scan saved at 14:30:47, on 30/06/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16850)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Intel\Intel Application Accelerator\iaantmon.exeC:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files&... Read more

Answer:Computer very slow, suspect spyware / malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool.??No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:33:54 PM, on 4/10/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...o&pf=laptopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Internet Connection ... Read more

Answer:Slow running computer (suspect Malware)-HJT Log

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

2 more replies
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Over the years this community has helped me revive a handful of computers for my family, so here I am again!  The reason I suspect Malware is that she has weird programs popping up I'm more or less certain she didn't knowingly download.  Also Chrome keeps disabling various addons automatically (which are probably also ad and malware).
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 22-05-2015 01
Ran by Loretta (administrator) on LORETTA-HP on 22-05-2015 18:41:20
Running from C:\Users\Loretta\Desktop
Loaded Profiles: Loretta (Available Profiles: Loretta)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Advanced Micro Devices, Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe
(H... Read more

Answer:Mom's computer is dreadfully slow and I suspect Malware

Hello and welcome to Bleeping Computer! My nickname is Pystryker , and I will be helping you with your issue today.Before we get started, I have a few things I need to go over with youIf you are receiving help for this issue at another forum, please let me know so I can close this thread.Please download to and run all requested tools from your Desktop.Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process.At the top of your post, please click on the "Follow this topic" button and make sure that the "Received notification" box is checked and set to "Instantly" This will send an email to you as soon as I reply to your topic, allowing us to solve your problem faster.If any of your security programs give you a warning about any tool I ask you to use, please do not worry. All the links and tools I provide to you will be safe.Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.This is a complicated process. It requires several steps, patience, and careful following of my instructions in the order they are given to diagnose your problems to get your machine back in working order.Please stay with me until the end of all steps and procedures and I declare your syste... Read more

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Hi Guys/Girls,

I have a dell dimension 9100. I run ad aware, spybot, and superantispyware on a regular basis. But I have noticed recently that the computer has slowed down quite a bit lately. Also I noticed there adaware doesn't remove everything it finds. Maybe I need to remove some programs on the computer? Please help.

Thanks,
Matt
 

Answer:Computer Slow. Suspect Virus or Malware

I am also running norton 360. I the computer is really slow loading up pics from my camera too
 

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Hello and thanks in advance for the help. Im not sure what exactly is going on, but im tryg to work on a friends computer. I have an up to date version of McAfee that detected 11 virus. When i went to details it onle showed three. I dont know whats going on with the rest....The computer runs much slower than a few weeks ago.

Hijackthis log follows:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:57:16 PM, on 10/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Hp\HP Software Upd... Read more

Answer:computer runs slow...suspect malware and virus

jut bumping....still here...thanks

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My computer recently began running really slow and I suspect either malware or adware. I've ran both of the tools and added the reports to this post. Any help would be appreciated. I'm running Windows Vista Home Premium on an HP Pavillon Laptop.

Answer:Computer running slow - suspect malware or adware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 78.72%

Lately, my computer has been really slow, and often freezes up while I'm merely searching the web, and sometimes there are pop-ups even though I have pop-ups disabled. I have scanned my computer with Malwarebytes and AVG Free (I made sure to disable AVG while scanning with Mbam), but nothing has turned up. However, this has happened before and it turns out my computer really was infected (thanks to you guys it was found).

While I haven't actually confirmed there is a virus on my computer, I'm 70% sure there is one. I may just be paranoid, but I would feel safer if I got some more definitive confirmation that my computer is or isn't infected.

I don't know what information I'm supposed to provide, so I attached a file from dxdiag and pasted the info from the TSG SysInfo.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 64 bit
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz, Intel64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2046 Mb
Graphics Card: ATI Radeon HD 3850, 256 Mb
Hard Drives: C: Total - 58800 MB, Free - 7437 MB; D: Total - 238471 MB, Free - 43326 MB; E: Total - 93824 MB, Free - 93203 MB;
Motherboard: Dell Inc., 0FM586
Antivirus: None
 

Answer:Computer really slow recently, suspect virus/malware

15 more replies
Relevance 69.29%

It takes forever to pull up Interent Explorer... and still everything is very slow in terms of reaction time to my clicking/typing. If I leave my computer on overnight, it takes a few minutes it seems to "warm up" once I try to access an application.

Any suggestions? I know this is a vague description. Thanks.

My HijackThis log:

Logfile of HijackThis v1.96.1
Scan saved at 8:36:33 PM, on 8/19/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\navapw32.exe
C:\PROGRA~1\NORTON~2\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:... Read more

Answer:My computer is painfully slow after a few hours of inactivity. Applications VERY slow

Anything look familiar?
 

3 more replies
Relevance 68.06%

working on a friends computer that is very slow. Have run malwarebytes and spybot search and destroy. Malwarebytes found a bunch of things, remove them but pc is still very sluggish. the person that owns it said that videos pop up now and then, I haven't seen that.
computer is very slow and web pages take some time to open. I would appreciate it if someone could examine my hijack this file and lead me the right direction to getting this problem resolved. thank you

Answer:pc very very slow suspect malware

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/420107 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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My friend has a computer that runs ultra slow. *****32-bit computerHP Pavilion dv6700 Notebook PC, 1.0 GHz, 4 Gigs of RAM, AMD Athlon 64 X2 Dual-Core Processor TK-57Vista SP2Anti-Virus: Norton 360 Premiere EditionSpyware: Super AntiSpyware*****Boot up takes about 5 minutes or longer and general browsing on the computer is like we were using an old 486.I followed the steps posted in the "Malware Removal Guide" thread. Attached are the logs required. Please help! Thank you![attachment deleted by admin]

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Relevance 68.06%

This computer has been slow for a while but recently it has been particularly bad. Shockingly slow now and I need some help from experts.
Here is a hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:12:02, on 12/08/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Everything\Everything.exe
C:\Program Files\Skynergy\HotKeyz\HotKeyz.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\hosting\client\HostingClient.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
C:\Program Files\NeoSm... Read more

Answer:Painfully slow computer. Any help?

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Relevance 68.06%

I knew I had some malware/spyware problems since everytime I ran my spyware removal, I always had the same issues that were fixed time after time, so yesterday I did a thorough clean of my computer following all instructions within the Read Me First thread. Today, trying to use my computer, it is still EXTREMELY slow. It almost seems like its gotten even slower since I performed the clean yesterday. I dont know if there is still some sort of spyware or malware within my computer or if its something else, but if someone could help me out, I would greatly appreciate it. Just let me know what kind of logs I need to run or post or if there is anything else I can try and I'll do it, but this is really frustrating trying to do anything and having to wait at least a minute everytime I try to open something, click on something, etc. Thanks!
 

Answer:Computer still painfully slow!

Hi

As you have mentioned you read the Read Me First thread, it has the info you need on which logs to post but these below are the ones needed, the read me while will clean up most malware and junk, it doesnt remove all malware, similar to many different malware scanners will find and remove some malware btu doesnt get all of it, which is why many times the logs requested are needed in which one of our experts will look at and post some manual removal instructions for the remaining bits.



When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy - ONLY IF you were not able to run Windows Defender
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat
HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
 

5 more replies
Relevance 68.06%

Hello-

My computer is painfully slow on the internet. The rest of the computer functions are fine. A year ago I reinstalled Win XP, and never reinstalled any antivirus or firewall software on it, in a desperate attempt to make the computer surf faster. I know, dumb. Well, I've finally woken up and installed AVG Antivirus as well as ZoneAlarm for Firewall protection. These were installed today, so any issues are not due to slipping past these programs.

Once again, computer is painfully slow when on the internet. Can somebody please help me save my pc so I don't have to get a new one.......

Thank You!

================

HIJACK THIS LOG:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:14:07 PM, on 12/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\WinP... Read more

Answer:Painfully Slow Computer- Plz Help!

6 more replies
Relevance 68.06%

Computer is painfully slow and no idea how to fix it as what i've tried isn't worked. Scanned with MSE, Malwarebytes, and Super Antispyware. SAS found several things and removed them, but the problem hasn't been corrected. It was the only scanner to actually detect anything. Also, whenever I boot into Windows, I can never click on the start menu. I have to stop explorer.exe from running and reopen it. This process called HelpPane.exe always starts up and the Help window opens up. I did all of these scans from within Safe-Mode and offline. Any suggestions are appreciated.

Answer:Computer Painfully Slow

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart th... Read more

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Relevance 68.06%

UPDATED INFO: I added a 1 GB Ram Stick. Seems to run much better, now. I ran Eset, AVG, and MBAM, again. All came back clean. I then went into each of the 4 user profiles to run CCleaner. that made me think....I wonder if MBAM scans ALL of the users files. So, I decided to run a quick scan on user LIZ: wouldn't you know, it found 3 items:

Adware.Mywebsearch
Trojan.BHO
Trojan.FakeAlert.N

User TOD:
Adware.Mywebsearch

My big question is: Do I have to run all of these scans (eset, avg, mbam) on a PER USER basis?

ORIGINAL POST>>>
I am working on a Dell Dimension 2400, Intel Celeron 2.4 GHZ, 256 Ram, Win XP SP 3. I have run Eset scanner, MBAM, SAS, and Dr. Web Cure It. All of these programs found some bugs. MBAM last run shows clean. ESET found 4 Adware variants. SAS found 38 problems. Dr Web found 2 problems.

I was trying to fix this machine on my own, but have decided that I need some expert help. The machine runs painfully slow, to the point of major frustration. I know the RAM is very light, but I need to know if an upgrade there will fix all of my woes. I am able to connect to the internet, and nothing funny happens. The issue is speed.

Any suggestions would be appreciated.

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Relevance 68.06%

Dell DIM4600
Intel Pentium 4 CPU 2.8GHz
512MB RAM
Windows XP Professional SP3

Hi, I really hope you can help me out before I look into wiping my computer and starting from scratch.

A few weeks ago I was infected by something or other which placed a big blue infection warning on my desktop and kept offering anti-virus software for download. I had, and still have, AVG free and Malwarebytes. I noticed they hadn't been updating at all - may be my fault or something got in and switched off updates, I don't know. Anyway, I manually updated and ran both. After removing what they found the big blue warning remained and I had no access to change my desktop image - I assumed it was just a residual image. This seemed to resolve itself - until now I'm looking at a half black desktop screen.

Other issues remain when using Google in IE8 - results appear OK, but most of them re-route me to apparantly random sites until, maybe, the 4th time of trying. Right now, my computer is starting up very slowly and web-pages are tending to load very slowly. Since this has seemed to be a progressive slow-down, I thought of restoring but that doesn't seem to function. Also the de-fragment program doesn't work.

These are just the issues I've noticed in general use. I've removed a lot of files - music, photos etc - to free things up a bit but, obviously the problem is bigger. Any help and advice would be very much appreciated.
 

Answer:Painfully slow computer and more

Sorry, I guess I didn't realise a HijackThis log was required in the first post - here it is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:42:06 PM, on 9/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\WordPerfect Office 11\Programs\CorUpd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WordPerfect Office 11\Programs\PrintServer110.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Intern... Read more

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Relevance 68.06%

Before I attempt a clean install of the system (probably over my head), I would like to post a Hijack of my system to see if it is somehow salvageable. There are programs on this computer that have never been used as well as a lot of junk that was added by Kazaa and BearShear. We actually only use about a third of the stuff that on here. Any thoughts/help would be appreciated. Thanks

Logfile of HijackThis v1.99.1
Scan saved at 6:39:32 PM, on 3/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\AOL\1116687109\ee\AOLSoftware.exe
C:\Program Files\SAMSUNG\FW LiveUpdate\Liveupdate.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Co... Read more

Answer:Painfully Slow Computer

8 more replies
Relevance 68.06%

I have a Dell Inspiron B130 laptop. It takes 2:32 to boot from power on to the log on screen, 23:22 to fully boot, and 3:04 to load Internet Explorer. Can anyone Help?

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) M processor 1.60GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 1015 Mb
Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
Hard Drives: C: Total - 72763 MB, Free - 27412 MB;
Motherboard: Dell Inc., 0RJ272, , .HX594C1.CN701666A902UF.
Antivirus: Norton Internet Security, Updated: Yes, On-Demand Scanner: Enabled
 

Answer:Painfully slow computer

16 more replies
Relevance 68.06%

This is my first posting to tech guys and I hope I'm in the right category. Here goes. I have a dell 8200 1.8gig with 256 ram that is running painfully slow for the time I start it up. It take minutes to transfer from page to page. (not only when i'm on the INTERNET, but when I'm moving around in the computer)

I'm running Norton anti virus 2003. my hard drive has 18 GB free and memory has 874MB free.

I also have kazaa downloaded with about 1200 songs...is this a problem.

I installed and run spy bot . Is this good software?

One question regaurding spy bot. after I run search and destroy how do I save the cookies that will allow me to keep my user name and password for sites like yours?

I would appreciate and advise.

Thank you
 

Answer:painfully slow computer

15 more replies
Relevance 68.06%

Hi there,
A couple of months ago we took our computer in to get it reformatted and cleaned because it was running very slowly - taking more than five minutes to start up, any music we played was distorted, programs were slow to open, etc. When we got it back, everything ran beautifully - startup took seconds, programs opened quickly, music played clearly. The repair guy wasn't very clear about what had been wrong. He said we had "a virus" when asked, but wasn't specific about what virus it was.

Anyway, a few weeks after we got it back, it started running slowly again. It now takes well over five minutes to start up, it takes almost 15 seconds for Firefox to load completely, and music plays unevenly. My partner likes to download music from Soulseek and we're thinking that maybe we picked something up that way, but when we run AVG, it doesn't find anything. It says that there's a "change:" C:\WINDOWS\system32\kernel32.dll.

I tried to follow all the steps in your Five Step process, but was unable to complete the Panda scan. It just stalls, or sometimes I get a generic error message from Panda. Also, we have the Windows Service Pack 2, so I didn't update the operating system. So here's the DSS log. Any help would be most appreciated!!

Cheers,
Cara


Deckard's System Scanner v20070711.54
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------... Read more

Answer:Painfully slow computer

bump-

1 more replies
Relevance 68.06%

Running Windows 7 Professional. Takes forever to get going. simple operations take 3 or 4 minutes. I see "not responding" in my sleep. Large sheets get stuck on 93% and dont open. Please advise and thank you.

Answer:Painfully Slow Computer

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

3 more replies
Relevance 68.06%

I recently installed a new hard drive and the problem has persisted ever since. I suspect it's all the programs that start up when I log on thats slowing me down, but for whatever reason my computer won't allow me to pick and choose the programs I want to startup when I got to msconfig/run, even though my account is administrative. I've already defragged my hard drives and removed unnecessary programs but it's stil entirely too slow. My internet connection seems fine but my browsers and all forms of streaming are still very slow. I don't know what steps to take from here. Thanks in advanceLogfile of HijackThis v1.99.1Scan saved at 4:21:10 PM, on 4/4/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\program files\common files\mcafee\mna\mcnasvc.exeC:\PROGRA~1\McAfee\VIRUSS~1\mcods.exeC:\PROGRA~... Read more

Answer:Help...my Computer Is Painfully Slow

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

1 more replies
Relevance 68.06%

My computer has been running painfully slow for awhile. Browsers take forever to come up and I often have to end task them because they just freeze up. I could not even run gmer. The first time I tried it froze up after 4hours. The second time I ran it, it took more than 10 hours and then froze when I tried to save.

Here is my DDS:


DDS (Ver_09-01-07.01) - NTFSx86
Run by Susan at 17:10:50.87 on Tue 09/20/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.83 [GMT -4:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated)
AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CSHelper.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdxserv.exe
C:\WINDOWS\system32\lxdxcoms.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
... Read more

Answer:Computer is painfully slow

Just bumping since it has been 72 hours since I posted.

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Relevance 68.06%

Below is a HijackThis log from my sister's computer. It's apparently been running painfully slow and she's asked me to help her solve the problem. Any help you can provide would be much appreciated, as I'm only slightly less clueless than she is!! Thanks in advance.

Logfile of HijackThis v1.98.2
Scan saved at 8:57:20 PM, on 5/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symante... Read more

Answer:HJT log - computer painfully slow

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Hi. I've had my Laptop for a while and it used to be much faster. It now seems to take an age to start up and to open up programs. I suspect there is not Malware on the machine as I am pretty careful what I click on. Most likely it is too many start up programs. I would really appreciate if somebody can help me give the machine a check up and optimise its set up.
Thanks

Answer:Slow Laptop - suspect not malware

Please download MINITOOLBOX and run it.http://download.bleepingcomputer.com/farbar/MiniToolBox.exeCheckmark following boxes:Flush DNSReport IE Proxy SettingsReport FF Proxy SettingsReset Ie proxy SettinsReset FF proxy settingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeList Devices (problems only)Click Go and post the result. Download Adware Cleaner run it Click the delete button allow it to run and post the log it creates.http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleanerDownload the junkware removal tool save it to your desktop run it in safe mode post the log.http://thisisudax.org/downloads/JRT.exeDownload Emsisoft Emergency Kit and save it to your desktop. Right-click on EmsisoftEmergencyKit.zip and select Extract All.... Leave all settings as they are and click Extract. You will now have a folder named EmsisoftEmergencyKit on your desktop.Open the EmsisoftEmergencyKithttp://www.emsisoft.com/en/software/eek/download/folder and double-click Start.exe.A new window will open. Under "Run Directly:" click Emergency Kit Scanner.When asked to run an online update, click Yes.When the update is finished, click the Back to Security Status link in the left corner. On the main screen click the Scan Now button.Select the Deep Scan option and click the SCAN button.When the scan is finished click the Quarantine selected objects button. Note,... Read more

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Help my laptop has gone very slow. Browsing the internet is a very slow agonising process. Webpages take too long to open if they do. However sometimes for about 5 minutes or so the responses are reasonably fast then thereafter it goes back to its sluggishness. Shutting down takes ages to complete. The light indicating that something is being processed is always on, sometimes when I am not even using the laptop. Also I cant delete real player videos I downloaded. When I try to delete a video I get the response “Destination Folder Access denied You Need Permission to perform this action” .
My computer specs are as follows:
Compaq Presario CQ60
Windows Vista Home Basic ....service pack 2
Rating 3.4
Processor AMD Sempron(tm) SI-42 2.10 GB
Memory RAM 1.00GB
System type : 32 bit operating system
Please see below the logs and scans from my laptop. I am having problems trying to run the GMER scan .The scan went on for more than 14hrs I had to stop it so that I could post this. Hope you will be able to assist. Thanks
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:45:00, on 24/10/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Real... Read more

Answer:Laptop gone very slow I suspect malware

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I'm not sure if its slow as a result of a virus or if I just need more ram? Please advise. Thanks a mill...

Logfile of HijackThis v1.99.1
Scan saved at 10:47:06 AM, on 19/05/08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\srvany.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\apache-tomcat-5.5.25\apache-tomcat-5.5.25\bin\tomcat5.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe... Read more

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Hi there,Over the past few weeks my computer has majorly slowed down and frequently freezes. I keep getting a message from AOL Spy Zapper about a file it has blocked which had never come up before, although I don't remember the name of the file and it hasn't come back for a while so I cant post it on here. I know that is extremely unhelpful but I would be very very grateful if someone could take a look at my log file when they have the spare time. I have run ADaware and Spybot and nothing comes up but I know there is something lurking somewhere.Thank you in advance,MatthewLogfile of Trend Micro HijackThis v2.0.2Scan saved at 20:09:22, on 13/09/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\... Read more

Answer:Suddenly Painfully Slow Computer

Hello there and welcome to BleepingComputer. My name is Charles and I will be dealing with your log today. There are a few steps I want you to complete to try and resolve the slow down on your computer.A whole host of reasons might account for this slow down, but I will highlight the most prominent ones below.On most computers malware is the most common cause, but at the moment I do not think this is the case.You might like to limit the programs that are loading when your computer starts; you might have unnecessary software loading when you boot your computer which is eating away at your CPU and ultimately slowing down your computer. Many programs install a quick launch feature which is not needed; if you want to use the program you can start it up manually. The easiest way to see whether a program is needed at startup, you can use bleeping computer's own list, which gives an indication of whether the program is required/optional etc. Note that essential processes such as those for your anti-virus or your modem must be kept.So, firstly click on Start | Run and type msconfig. Then hit enter.Click on the 'startup' tab and a list of programs will appear.You can compare the startup name with those on the startup list. The link is below:www.bleepingcomputer.com/startupsTo stop a program loading at boot, just remove the tick.Click 'OK', and choose to restart.You might like to try and clear clutter off your computer, and free up some space on your hard drive.Old games, unwanted phot... Read more

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My computer has really been slowing down lately, boot time is pretty much the same as usual, not great, but reasonable. The real problems happen a few minutes after I log in and am trying to run some programs, or view documents. This is especially the case when connected to the internet.
Please help!! maybe I'm running too many processes that don't need to be there?

Computer Info:
Dell INSPIRON 600M
Intel Pentium 1.60GHz
RAM: 512 MB

HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:57:19 PM, on 20/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system3... Read more

Answer:PAINFULLY slow computer recently

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A little bit of info:

I have 3 computers, one desktop 2 laptops. All, up until around a week ago worked fine, but suddenly, just one of them has suddenly experienced painfully slow internet!

I have not moved the router, nor have I moved the receiver until after this occured, to try and resolve the problem.

The reciever is sitting ON TOP of the router, so interference could not be the problem, I assume.

We have not moved anything around as far as phones and microwaves etc go.
I have got the wireless router hardwired into mmy computer as well, and I can not tell, because it is so miniscule, but I think that may have made it a tiny bit faster.

I am usuing a WRT350n linksys modem, if thats any help.

The problem does not seem to be the internet speed, but more the time it takes to open a webpage. I could click a link and wait 5 minutes before anything happens, and then suddenly, it will work fine, unless I am watching a video, then the video will go at about dial up speed.
 

Answer:Painfully slow internet, but only on the one computer!!!

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My machine's slowed to a crawl, can anyone provide any tips for resuscitation? I've tried as much as my knowledge allows, defrag, disk cleanup, Ccleaner, SAS and MWB scans and a full workout with my Avast Free, all to know avail. I've seen a few free so-called clean up programmes online, but unsure if they're trustworthy. I'm always reluctant when it comes to removing things as my knowledge is limited. Any help would be tried and greatly appreciated.

Answer:Help needed for painfully slow computer

Omitted to state I'm on Windows 7

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My computer has been running painfully slow for awhile. Browsers take forever to come up and I often have to end task them because they just freeze up. I've already posted in the virus/spyware removal for this issue and have been cleared of malware so they said I should try this forum. Thanks!

Answer:Computer running painfully slow

Have you defraged your HDD's?

Have you performed a Disk Cleanup?

How many startup programs do you have enabled?

Do you have any browser toolbars installed?
Update all system drivers.

Chipset
Audio
Gpu

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I read the rules but cannot get anything to function on my PC.

A quick description:
Used the computer and everything was fine. The next day IE would not launch and the programs that did work were taking forever to launch...for example, if I click on Control Panel to open it, it will take 7-10 minutes to open. It does this for any program I try to run, though IE will not open no matter what. As long as it took, I did run Webroot and there were no issues found (at least with that program) and I also did a system restore to 3 days prior to the problem surfacing. Nothing has worked--the computer is still taking forever to launch any programs and IE will still not load. Along with Webroot the computer has Windows Defender. That tandem has never created a problem in the past--I have had this PC since new and for about 2 years.

I tried running Windows in Safe Mode and it is still the same. Is there anything I can try to load via a thumb drive to see if I can analyze/fix? I do OK with following instructions but am not computer savvy.

Any assistance would be greatly appreciated!
 

Answer:Computer painfully slow and IE won't launch

Bump.

Really stuck on this one. I got the computer to respond (sort of) in safe mode and ran the rkill and then malewarebytes just to see if that would help. Rkill showed no issues, malewarebytes found some items, asked to reboot and then when the reboot happened there was no improvement at all.
 

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Hello,

My friend has a computer that takes very long to start up, and very long to load programs. I've run a Malware scan, which found and fixed 12 problems. I can't seem to find the log for it anywhere on the computer, even though I know I saved it. It fixed Broken.OpenCommand; Adaware.PopCap, GameVance, MyWay, & Hotbar; and Trogen.Agent issues, however.

I ran a HJT, then deleted a lot of startup and internet files they did not use. I also tried deleting all references to Norton/Symantec, as they deleted that from their computer and then installed MacAfee. However, still lots of problems. I've included the before and after HJT logs.

Any help would be greatly appreciated. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:13 AM, on 3/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Java\jre6\bi... Read more

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I hope that all is well. I have already run the HiJackLog and will post it below. Here is a brief description to what is happening to my computer.

1. It all started when I accidentally installed my Office 2003 Small Business Software, that I thought came with the computer, onto my Sony Vaio. The reason for this error was because I was trying to import contacts from address book to my gmail account and it said I needed to reinstall the disc so all of the files would be there??? Unfortunately, it was the wrong disc which came with my previous computer. I have the MS Office XP Media Edition 5.0 on my Sony Vaio. That pretty much ruined everything. Everytime I went to use a sysytem restore point it would come back unsuccessful.
(I recently downloaded the Trial Offer - Microsoft Office 2007 Standard addition with Outlook 2007 - so I could work on the computer. I'm in the process of buying this software.)
2. While I'm typing in this text, there is a long delay before the letters pop-up. I am a horrible typist so for that too happen is bad.
3. Firefox, Outlook, etc take at least 10 minutes to start and it sometimes crashes.
4. When I reboot my computer it takes forever to load and seems like it's not even running.

If you need additionnal information or a better description of what happened let me know. My business is suffering...

Here is the HiJackLog Info:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:32:48 PM, on 2/18/2009
Platform: Windows XP S... Read more

Answer:Computer running painfully slow...Please help..

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, can you do the following:

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Download and scan with SUPERAntiSpyware Free for Home Users
Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, clic... Read more

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I was attempting to download a podcast on my Toshiba Satellite and was told i needed to update adobe....i think it was adobe, i wasn't paying much attention.
Following that the computer froze and could not be turned off unless i used the power button.
Then every time i turned it on it would be incredibly slow. Then when i attempted to press any button it would freeze.
I then disabled anything that wasn't essential at start up and this improved it slightly.
It will perform very basic functions but painfully slowly and many programs appear to much for it and it freezes.
It connects to the internet but Firefox soon stops responding.
One time it appeared to be working much better then crashed to blue screen.

It appears to work fine in safe mode.

Hope you can help.

stylustrouble
 

Answer:Computer freezing then painfully slow

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that you suggested to clean my computer so it does not run too slow.

I advanced to the scans please review them, thank you
 

Answer:My computer is running painfully slow, I did everything

Your problems are not due to malware and as such you should be posting in the Software Forum. I could give you a few tips
(but you may not like them) but first you will have to download and use the proper version of MGtools from the READ & RUN ME. You did not download the current version which you must always do when running the READ ME. Run the current version and attach a new MGlogs.zip file.

Also why did you run ComboFix more than once?
 

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Hi there,

I need some help if possible, have had a look a the other posts re. slow computers etc but am finding that my laptop is getting painfully worse and is really affecting my work! I was hoping someone could help/identify the problem? I have even changed everything to basic grey etc where possible.

I don't think I have a boot disk available.
Windows 7 OS
Dual core process
4GB RAM
64-bit

dds text:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17728 BrowserJavaVersion: 11.45.2
Run by Admin at 13:46:39 on 2015-05-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.4058.2842 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {DA9F8ED0-D0DE-39CC-F55A-51AB4CC1B556}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {61FE6F34-F6E4-3642-CFEA-6AD93746FFEB}
FW: McAfee Firewall *Enabled* {E2A40FF5-9AB1-3894-DE05-F89EB212F22D}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Win... Read more

Answer:Painfully slow computer especially when on internet

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

I see no sign of infection in your logs. We'll see what an online scan turns up.

------------------------------------------------------

CCleaner

We do not recommend the use of registry cleaners, or the registry cleaner feature of CCleaner. Our colleague miekiemoes has an excellent writeup here

------------------------------------------------------

Please download AdwCleaner from here and save it to your desktop.Do NOT click the green 'Download' button(if visible).
Click the blue 'Download now @bleepingcomputer' button.
Run AdwCleaner and select Scan
Once the Scan is done, select Cleaning
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[S#].txt
Please copy/paste the contents of the log in your next reply.
------------------------------------------------------

Please download Malwarebytes Anti-Malware and save it to your desktop.Double-click mbam-setup-2.1.4.1018.exe and follow the prompts to install the program... Read more

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My computer was booting and running fine, than all of a sudden, it started to take about 2 minutes to boot up, instead of the normal 30 seconds. Now, it takes LITERALLY 10 minutes to boot up.

I had this problem about 3 months back...same symptoms. I backed up everything and reformatted my system and it went back to working fine again.

I'd really like to avoid reformatting yet again if I don't have to.

I have defragged, run adaware/spybot and did a full system scan with AVG Virus scanner. Everything has come up clean.

Any help would be so greatly appreciated.

Thanks
 

Answer:Computer PAINFULLY slow out of the blue

Hi, and welcome to MajorGeeks,
From the sounds of your symptoms, you have spyware applications or trojan's running! Please go to the spyware forum on MajorGeeks, read the instructions in all the sticky notes at the top of the page, follow them, and then repost with the results!
 

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This is a friend's computer (XP SP2, Pentium 1.6 GHz, 256 MB RAM). The computer was extremely slow, and I have done the following:
- Ran adaware and spybot, found 635 (yes, 635) problem files or entries;
- Very little space on C drive; deleted unnecessary files, and moved some to CD to get about 8 GB free space (the total HD is about 20 GB, split into 16 GB drive C and 4 GB drive D);
- Ran cccleaner, and fixed entries and issues;
- deleted e-mule (hope it has been deleted)

The computer is noticeably faster, but still too slow. Grateful for any help in removing unwarranted entries. Hijack log included. Many thanks.

Logfile of HijackThis v1.99.1
Scan saved at 11:45:55, on 17.08.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\... Read more

Answer:Painfully slow computer, hjt log included

Further to the above, there is a WINNT folder on drive C, with 5602 files and 108 folders, with size on disk of 392 MB and size of 593 MB. This is in addition to the Windows folder which contains 17576 files in 1192 folders (2.65 GB size on disk, 3.24 GB size). Is the WinNT folder needed? On the two computers that I have, I do not have the WINNT folder.

Many thanks.
 

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Sorry if I posted this wrong guys... virgin poster here. Be gentle.Hard drive has almost nothing on it. Comp is a Sony Vaio that is about six years old. Got a new hard drive last years and most everything was cleaned off of it before it was handed over to me. It is painfully slow. The gerbal is running, but the wheel is rusty.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:04:11 PM, on 11/25/2007Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\csrss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\system32\spoolsv.exeC:\WINNT\System32\svchost.exeC:\WINNT\system32\hidserv.exeC:\PROGRA~1\Iomega\System32\AppServices.exeC:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exeC:\WINNT\system32\regsvc.exeC:\WINNT\system32\MSTask.exeC:\Program Files\Spyware Doctor\sdhelp.exeC:\WINNT\System32\WBEM\WinMgmt.exeC:\WINNT\system32\svchost.exeC:\Program Files\Iomega\AutoDisk\ADService.exeC:\WINNT\Explorer.EXEC:\Program Files\Microsoft IntelliType Pro\itype.exeC:\Program Files... Read more

Answer:Inhereted Computer Painfully Slow

Hello vagabnd and welcome to BleepingComputer!Apollogies for the delay. The forum has been very busy lately. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis Log.Please also post the problems you are having.Thanks,Johannes

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Hello
can anybody help with my slow computer. I have run avg antivirus and avg anti spyware but it is still slow. I have SP 2 to install but dont want to put it on unitl these problems are sorted. Here is my HJT log. Thankyou

Logfile of HijackThis v1.99.1
Scan saved at 12:24:45, on 17/01/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\System32\khooker.exe
C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Leeds United FC - DNA\app.exe
C:\WINDOWS\system32\restore\rstrui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and ... Read more

Answer:Solved: computer painfully slow

bump
 

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I have a Compaq Presario running windows XP home edition that is several years old, and over the last six months it has gotten slower and slower, both online and trying to browse my files. For online I use the lastest version of Firefox, downloaded just a day or two and it's still slow. Often programs will freeze, say (not responding), and I have to hold the power key and completely restart the computer. In these cases my cursor still appears on the screen and moves, but doesn't do anything when I click stuff. I've run spybot and AVG scans and they come up with nothing. Please advise with what other information I need to post.

Answer:Computer painfully slow, freezes often

Please download MiniToolBox and run it.Checkmark following boxes:List last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeList Minidump FilesClick Go and post the result.==================================================================Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspxUnzip ProcessExplorer.zip, and double click on procexp.exe to run the program.Click on View > Select Colunms.In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.Go File>Save As, and save the report as Procexp.txt.Post the content in your next reply.=================================================================Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspxNo installation required.Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.Go File>Save, and save it as AutoRuns.txt file to know location.You must select Text from drop-down menu as a file type: Attach the file to your next reply.

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Dear Majorgeeks:

My computer has been painfully slow for weeks even though I have Norton Antivirus. I followed your instructions and ran Spybot, CCleaner, Counterspy, Bitdefender, Panda, GetRunkey, Shownew and HJT.

I am working with Windows XP, Internet Explorer 6.0, 512MB. Please advise.

Ben

P.S. Can you also tell me if Drg2Dsc is malware? I see it running when I first turn on my computer.
 

Answer:Painfully slow computer please advise

You need to attach the other logs:
- GetRunKey
- ShowNew
- HijackThis
 

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dear tech,

This year my PC has slowed down considerably to the extent now that it takes at least 20mins to boot up and even opening up "my documents" takes about 2mins. I have spysweeper and trend micro for protection and regcure for registry file cleanup. Every noiw and again I use CCLeaner and de-fragment regularly to no avail. Spysweeper recently picked up LDPinch trojan and quarantined it. I have read other threads and paste in the Hijack file for your perusal. Your help would be much appreciated. Donation promised

Markviv

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:10:05, on 31/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\IN... Read more

Answer:Solved: painfully slow computer - please help

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System went very slow all of a sudden. Doing a Malwabyte scan took 6 hrs for half way. Would appreciate any help pls.

Answer:System extremely slow suspect Malware

Hello ,,I am movin this to the Am I Infected forum fromXP..Did you get a log that you can post?. Were youo running MBAM in normal mode..Next run ATF and SAS:Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..DO NOT run yet.Open SUPER from icon and install and Update itUnder Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.Now reboot into Safe Mode: How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox or Opera browser click that browser at the top and cho... Read more

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:59:28 PM, on 3/29/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Wave Systems Corp\Common\DataServer.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\Dell\OpenManage\Client\Iap.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Symantec AntiVirus\SavRoam.exeC:\WINDOWS\system32\svchost.exeC:\Pr... Read more

Answer:Extremely slow typing...suspect malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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System is running slow, suspect malware as web browser is hijacked about 75% of the time.

Windows XP Pro (SP3)

Attempted to run the DDS but the system locked up. Attempted again in Safe Mode, still locked up.

I have attached the .txt file from the GMER scan.

Answer:System running slow, suspect malware

Hello and welcome. Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
Please do not run any scans or install/uninstall any applications without being directed to do so.
Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Download OTL to your desktop.Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Under the Custom Scan box paste this in:
%systemroot%\*. /rp /s
netsvcs
Click the Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and paste them into your next post.
Download aswMBR.exe to your desktop.Double click the aswMBR.exe to run it
You will be asked if you want to use Avast! Free anti virus for scanning - select No
Click the "Scan" butt... Read more

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Everytime I try to print it seems to take a long time for the computer to open the print dialog box for local printer; Also seems very long to open a IE7 window. Very ofter entering a simple command will cause the computer to churn a long time before action starts.

Sorry don't know what else would be helpful.

Thanks you for your expert input.

DDS (Ver_09-06-26.01) - NTFSx86
Run by gwebster at 18:16:49.60 on Wed 07/29/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1024.544 [GMT -4:00]

AV: Total Protection Service *On-access scanning enabled* (Updated) {8C354827-2F54-4E28-90DC-AD391E77808C}
FW: Total Protection Service *disabled* {259FBE35-46BE-45F3-8F2F-4DB67BBBC614}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32... Read more

Answer:Unknown Cause - System very slow Suspect Malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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About this computer:MS Windows XP HomeIntel Pentium 4 CPU 2.66 GHz1.0GB RAMNVidia GeForce 9400 GTProblems:For about the last week or so the computer has been running painfully slow. It takes ages to start up and even longer to actually run a program. The internet loads extremely slowly and a few times when I have gone to a webpage, I have been unexpectedly 'redirected' to a different page, usually of a site telling me "My computer has infections" and I need to buy this software, etc. We are also gamers, and play World of Warcraft, which is also running horribly lately. I have defragged my harddrive, run a full virus scan from McAfee, run a spyware scan from Spyware Doctor, removed all unneeded programs/files from the computer....nothing is helping! It just keeps getting worse and worse. It was been slowing down a bit over the past month or so, but in the last week it has gotten terrible and I dont know what else to do to try to fix it. Please help!Here is my Hijack this file, let me know if any other information is needed.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:37:35 PM, on 12/7/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS&#... Read more

Answer:Painfully slow computer + redirecting webpages

About this computer:MS Windows XP HomeIntel Pentium 4 CPU 2.66 GHz1.0GB RAMNVidia GeForce 9400 GTProblems:For about the last week or so the computer has been running painfully slow. It takes ages to start up and even longer to actually run a program. The internet loads extremely slowly and a few times when I have gone to a webpage, I have been unexpectedly 'redirected' to a different page, usually of a site telling me "My computer has infections" and I need to buy this software, etc. We are also gamers, and play World of Warcraft, which is also running horribly lately. I have defragged my harddrive, run a full virus scan from McAfee, run a spyware scan from Spyware Doctor, removed all unneeded programs/files from the computer....nothing is helping! It just keeps getting worse and worse. Please help! I don't know what else to try and do to fix the problem!Logs:DDS (Ver_09-12-01.01) - NTFSx86 Run by Chelsteve at 19:01:15.14 on Sat 12/12/2009Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.651 [GMT -7:00]AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\sp... Read more

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Hello TSG.
I recently reformatted my computer, after getting a virus and deciding that the effort it would take to salvage my computer wasn't worth it.

Prior to getting a virus on my computer, it was very fast and didn't have problems with RAM or memory. After reformatting, however, my computer is very slow despite not having installed even 10 programs.

It's not slow in that the computer is laggy (though it is sometimes, but that's not really something that concerns me), but that programs take very long to load. For instance, I'll open up Firefox, and Windows Task Manager shows the memory usage of firefox.exe increasing by increments of 50. So it'll take 2/3 minutes to open.

In addition, installing new programs takes much much much longer than they should. For instance, it took me nearly an hour and a half to install a trial version of Photoshop CS3, only for it in the end to have a problem telling me to reinstall it. Windows Update took very long as well (nearly half a day!)

I haven't done anything different to this newly reformatted computer except for one thing -- the first thing that I did when I reformatted my computer was to install Trend Micro Anti-Virus, from a trial that I found online.

I do know that prior to installing that program, my computer wasn't too slow at all... But sometime afterwards, it became very sluggish. I don't know if the issue relates at all to the antivirus program itself, but I thought you s... Read more

Answer:Newly reformatted computer, painfully slow.

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Answer:Acer ATC-605-UB11 My computer is painfully slow ev...

Might help if you could maybe give more info about your sytem, If you have made any adjustments to your system, What software you are running as of today? One of the problems that i have seen is that people will buy Value ram and install it and seems to be good over a little time but then things just GET really slow. Thinking it may have been something they installed they will then try and put it all back to the way it was... Still slow they don't get the idea of what it could be.. Then they put the Ram back as it came from the factory and all Speeds back up.... With our systems today there are so many things that can make things go slow.... Change of hardware, Change in the Bios settings, change in software and also some updates came sadly make our ssystems worse then they were at one time..... now when you said that you reset to new that tells me that if it was an update then that would have made the system somewhat better then with a Bad update if you will.... Then another thing? Update from 8 or 8.1 to 10? You went back to your old software or just did a reset back to start of your 10? Again if you could give more info you may find more help for the issue..... Have you changed out anything? added anything? Things like Printers don't really matter much.. But a different HDD, or GPU, or extra USB devices and things like that can make things go slower... Also some Software can but seeing that you said you went and did a reset then that shouldn't matt... Read more

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Hello!

Can someone please help me? I am writing this from a dimly-lit Polish internet cafe with a slow
internet connection. I came here because my Toshiba laptop (windows xp) has been running painfully
slowly. My livelihood depends on my computer and internet working!! Apparently I have caught a virus
and/or malware, but I cannot even post a HijackThis report, because my internet connection is too slow,
either on DSL or 3-G, to even download the Hijack This program!!!

The internet speed in this internet cafe is a measly 8 megabytes. It takes too long to download from
this internet cafe.Would someone possibly be willing to send me the latest Hijack Program by email to: [email protected]? That way I could download it from the USB drive and run it on my
computer and post the results here.

Please help me. Thank you.

Larry
 

Answer:Painfully slow computer and internet browsing!!!

Closing duplicate, please reply here:

http://forums.techguy.org/virus-other-malware-removal/1115296-please-check-hijack-log-thanks.html

eddie
 

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It started about 24 hours ago when I started up my computer and it took quite a bit longer than normal. By this I mean that it took 50 minutes for the computer to start up and load all the programs. However it's completely fine when I run it in safe mode.

I have run my anti virus program and it didn't come up with anything serious, I've also restored and deleted a lot of unnecessary programs.

I'm running vista and if it makes any difference I just started using my laptop again on Tuesday for the first time in three months.

Thanks for any help!
 

Answer:Computer starting up and running painfully slow

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Hi,My computer ebbs and flows at startup when processing tasks. It takes almost 30 mins to get the OS to stabilisie. Can anyone help me??? [attachment deleted by admin]

Answer:COMPUTER IS RUNNING PAINFULLY SLOW AT STARTUP! HELP!!!

i will assume this is XP or vistapress CTL+ALT+DELand click on the preformance tabwhat does the processor useage say?

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Hi all,

For the past couple of weeks I've had an intermittent and slow internet connection on this computer. This problem has not occurred on other computers using the same LAN and net connection. Furthermore, when the connection has been rediculously slow on this computer it has been very fast on the other computer connected to the LAN and net.

I suspect the problem is due to malware, such as a virus or spyware. Please could I have assistance in removing any such programs.

My computer is Windows XP Home edition and has a broadband internet connection.

I hope someone can help.

Thank you.
 

Answer:Intermittent and slow internet connection... suspect malware... please help.

Hello

I am bumping this thread as it has been about 5 days since I posted it. I have also added a Hijackthis log below.

I hope someone can help, although I understand that it is a voluntary service and that people are busy, which is why I'll wait another 5 days (or more) before bumping it again.

Thanks all.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 21:00:14, on 24/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Acronis\TrueImage\TimounterMonitor.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Maxt... Read more

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3873 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1872 Mb
Hard Drives: C: Total - 190775 MB, Free - 139950 MB; D: Total - 260561 MB, Free - 260457 MB;
Motherboard: ASUSTeK Computer Inc., K53E
Antivirus: Microsoft Security Essentials, Updated and Enabled
This laptop computer is used for online applications. We use Google Chrome and IE. One of the problems we are having is Google chrome sometimes locks up and will not work but we never have problems in IE. A few days ago we got a message on the desktop background screen that said "windows is not genuine version" in lower right-hand corner of screen. The computer would lock up several times and we had to reboot a couple of time before it will operate properly. We can work in Safe Mode just fine but would rather find the problem and get this fixed if possible. That is why we are seeking your help and expertise. We have used this service before and had great results. Thanks, Chris & Rita
 

Answer:Windows 7 running slow - suspect malware or virus

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It is very slow whilst browsing. Memory is on order, but in the meantime, is there any malware present?

Logs attached.
 

Answer:Windows XP 32-bit machine is slow. Needs more memory, but suspect malware as well

Re: Windows XP 32-bit machine is slow. Needs more memory, but suspect malware as wel



mondola said:





but in the meantime, is there any malware present?Click to expand...

Your logs are all clean.
 

3 more replies
Relevance 65.19%

Hey,

I'm trying to help a friend with their computer issue (Dell, running Vista). The machine is painfully slow while online and off.

When online you can click a link or two to jump to other articles, but after a couple of times the computer will just sit with the wheel spinning on the screen and never load the new page. Most of the time you have to use the Task Manager to get out of the browser. This computer is about 3 years old and is used by an older person for basically, email, internet, recipes and etc.

Yesterday, I checked to see what was in start-up and turned off a couple of things, but nothing in there that was a red flag. Cleaned up the registry and de-fraged the hard drive using Tuneup Utilities. Ran Ad-Aware and it took 3 hours to complete! Did not really find anything concerning. I don't think I have ever run Ad-Aware and it take that long to complete a scan. The hard drive is only about 25% full, so there is not a lot on the hard drive.

After asking the owner a few more questions, she said it seemed to start after a recent McAfee update. I don't use McAfee on my computers, so I was curious if this was happening to others who use the product.

I think I may remove McAfee and install Avast and run a boot scan this evening.

I know that I can post a HJT report, but did not want to do that until I had eliminated other possibilities.

I would appreciate any suggestions of other things to check/eliminate before posting a HJT report.

Thank for y... Read more

More replies
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I'm running Free Windows Registry Repair. After finding and fixing thousands of errors, it keeps finding about 50. I'll fix and scan again, and most of the same ones come back, always around 50. I wiped and reinstalled XP a while ago. I've also cleaned out all non-essential stuff with CCleaner. It's still difficult just running one program, forget about multiple programs or games. Any ideas? I'm not getting a new computer or OS.

Answer:Continuously Recurring Registry Errors, Painfully Slow Computer

Every reputable tech support source I've ever read says don't bother with registry cleaners. They don't really do much in terms of improving performance, and they can seriously mess up your computer. Can you give a little more info on your computer, specifically how much RAM you have? Also do me a favor and look at your task manager (press Ctrl+Alt+Del) and tell me how many processes are running?

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Logfile of HijackThis v1.99.1
Scan saved at 12:33:13 PM, on 12/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\cisvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\soft602\pdfSaver.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Thomson multimedia\L... Read more

Answer:Painfully Slow Moving Gateway P4 1.6G 256RAM Computer Hijackthis Log, Thanks, Karen

Hello and Welcome again!!


Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Right click on this link http://www.greyknight17.com/spy/DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporar... Read more

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I have massive amounts of popups and freezes and even the blue screen of death.
 

Answer:I suspect malware on my computer

Here is my log. I wiped the threats but everything is still going wrong, with pop ups and freezing my internet.
 

59 more replies
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I just got a brand new computer, but it came with a used hard drive. Every time I restart the computer and run spybot it finds new items. I have already used Bleeping Computer's guides for removal of virtumonde and winreanimator, but other items still presist under a number of different names. It isn't bad yet, but I prefer to get rid of a problem before it gets unmaniagable. The following is my hijack this log. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:55:52 AM, on 3/4/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Yahoo!\Messenger\YahooMessenger.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Documents and Settings\Valued Customer\Desktop\HiJackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft... Read more

Answer:New Computer I Suspect Malware

Hello Kiren,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

2 more replies
Relevance 64.37%

I am trying to repair a problem with my husband's computer and need help. He uses Vista and has AVG for virus protection. Apparently he opened a bad email with a message about a UPS package then allowed it when AVG brought up a warning (against my prior warnings). He could not open any browsers until this morning after computer restarting. I attempted to load malwarebytes to check for malware but when I try to run it I get "application not found" warning. I have no idea what to do next so am asking for help. I will post the DDS.txt file and attach the attach.txt zip file. Thanks for any assistance with my limited computer knowledge.



DDS (Ver_11-03-05.01) - NTFSx86
Run by Gay at 11:22:41.33 on Mon 03/28/2011
Internet Explorer: 8.0.6001.19019
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2036.1006 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRe... Read more

Answer:suspect malware on computer

I want to thank techsupportforum for providing this service. However it is now not necessary to respond to this post. While I was working on communicating with you on this problem on my husband's computer, he was using my desktop and managed to do the same thing to it! With that I told him he would have to take the computers to be repaired by someone who knew how to do it. Thank you again.

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Elise,

I tried downloading OTL and RKUnhooker, but received the same error message as when I tried to download DDS and GMER. An error message would pop up and say" Your current Security Settings do not allow this file to be downloaded."

So, I donwloaded the 4 tools ona separate computer and copied them to my mother's desktop and ran them from there.

Here is DDS log:

DDS (Ver_10-12-12.02) - NTFSx86
Run by Carol at 20:50:36.46 on Mon 12/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.65 [GMT -5:00]

AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
svchost.exe
C: ... Read more

Answer:Suspect Malware on my Mother's Computer

Elise,

For some reason the Attach.txt file to not attach. Here is again.

Joe

16 more replies
Relevance 63.14%

Hi Guys:

I have a computer running XP SP2 that randomly restarts with errors in the log file that lead me to think that it might be a root kit infection

MS Tech notes lead me to this after searching on

Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 805219f0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

From the event log.

The PC is running Nortons 360 but something might have slipped through?

What should I do to look at what is causing this?

Thanks

Answer:Computer restarts randomly - suspect malware

Hello.Please download BlueScreenView to your Desktop.Double click on BlueScreenView.exe to run the program.When scanning is done, go to Edit>Select All.Go to File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.~Blade

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I have run Ad Aware and Spybot as well as updated virus protection. I have a firewall in place but the computer has continued to run slowly.

I have sent you my log for an expert to check.

Thanks,

Coach Dave

Answer:Hijackthis Log/suspect Malware Is Slowing Computer

Hi Coach DaveI see nothing bad there.For general slowness, see here and post back if it helped

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Relevance 62.32%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:16:08 PM, on 2/3/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\CTHELPER.EXEC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exeC:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exeC:\Program Files\ATI Technologies\ATI.ACE\cli.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Spyware Doctor\pctsTray.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Microsoft Office\Office\OSA.EXEC:\Program Files\Micros... Read more

Answer:Suspect Hacker Spy Computer Slow

How would I know if someone is hacking into my information...............Spyware Doctor and AVG both do not detect any problems??

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Relevance 62.32%

Hello,My computer started running very slowly today and I suspect there may be some virus on it.  I tried running through the steps on the initial post but ran into problems.  I ran the CC Cleaner (although it was not called CC Slim).  Then I tried to run the ADWCleaner.  The options were not quite the same as the directions on the post stated and when I ran the clean/remove option my AVG detected a virus and shut it down.  There was some other odd message window that popped up but I did not read it all before AVG closed it.Not sure what to do now?Tim

Answer:Very slow computer suspect virus

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *************************************************************************Please run MBAM. If you can't get it to run, try it in Safe Mode. Please download Malwarebytes Anti-Malware from her... Read more

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Relevance 62.32%

Hello,

My wife is having problems with her laptop running Vista Home Premium with Trend Micro anti-virus software. I usually don't use this machine, but it is running very slow and there are programs/processes I don't recognize. The problem started on Dec 27th (Sunday). I noticed the following observations while troubleshooting. First, when booting the computer, I get a Windows message box stating it doesn't know which program to use to start the ~TM3F69.tmp file. The box asks if I want to search the net or manually select a program to run that file. I just close out of this box. Second, I noticed the following program running in the taskmanager window-- sr882388.exe. I was suspicious because it was loaded on Dec 27th, and it was hogging about 50% of CPU useage. I simply ended the the process which restored CPU useage. I also noticed a svchost.exe using a lot of CPU processing, so I ended that process as well. Although I'm able to free up CPU useage by ending these 2 processes in taskmanager, the solution is not permanent. When I shut down, the problems resurface upon boot-up. Fourth, I noticed the following program on the desktop-- fjhdyfhsn.bat. I simply banished that to the recycle bin. Finally, I am unable to turn on the Security Center. I go to the Control Panel and select Security Center. When, I try to turn it on, Windows tells me it is unable. I use the MS Firewall in lieu of the Trend Micro Firewall. Before I go deleting files a... Read more

Answer:Suspect Computer is infected with Malware/Trojan Virus

Hello.. Download,install and update these. Before running End those processes in Task Manager. Now disconnect from the internet and run the 2 scansNext run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, lea... Read more

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Relevance 61.91%

Hi,

I have a dell desktop running Windows XP Home and it has been running very slow. I have AVG virus protection running. I have followed all the instructions in the maleware removal thread. I noticed that several viruses were found. I have attached the following logs: HiJack This,Bitdefender,and Panda. I will send another post with the Getrun log. I was not able to run the ShowNew program - kept getting an error message and I could not run the program.

Thanks in advance for any help.
 

Answer:Computer Running very slow suspect virus

To follow up I have attached the following logs: counterspy,getrunkey.

Thanks in advance
 

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Relevance 61.91%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:41:06 PM, on 8/15/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\WINDOWS\system32\igfxsrvc.exeC:\WINDOWS\system32\WLTRAY.exeC:\Program Files\CyberLink\PowerDVD\DVDLauncher.exeC:\WINDOWS\System32\DLA\DLACTRLW.EXEC:\Program Files\Browser Mouse\MOffice.exeC:\Program Files\Multimedia keyboard utility\KbdAp32A.exeC:\Program Files\Browser Mouse\MOUSE32A.EXEC:\Program Files\McAfee\MSK\MskAgent.exeC:\Program Files\Pure Networks\Network Magic\nmapp.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Digital Line Dete... Read more

Answer:Slow Computer - Suspect Unecessary Startups

Hello irish0414 and welcome to the BC HijackThis forum. I see a few issues with malware we will need to address in the log and I think there may be more that is not showing up in the log. Let's run a different scanner and see what else shows up.Download WinPFind3u.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.Note: You must be logged on to the system with an account that has Administrator privileges to run this program.Close ALL OTHER PROGRAMS.Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.Under Additional Scans click the checkboxes in front of the following items to select them:Reg - Desktop Components
Reg - Disabled MS Config Items
Reg - Safeboot Options
Reg - Uninstall List
File - Additional Folder Scans
Do not change any other settings.Now click the Run Scan button on the toolbar.Let it run unhindered until it finishes.When the scan is complete Notepad will open with the report file loaded in it.Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.Use the Add Reply button and Copy/Paste the information back here. I will review it when it comes in. If, after posting, the last line is not < End of Report > then the log is too big to fit into a single post and you will need to split it into multiple posts.Cheers.OT

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Relevance 61.91%

Well lately my computer has been running slow, I have tried a lot of things but they seem not to work. I have avast but I doubt that it is actually working. Oddly, I don't even see the icon in the bottom right anymore and I have a feeling that avast isn't even functioning anymore, its still installed but I haven't seen it update or anything in forever, I can still scan and all (I have high doubts about avast due to my dad who has avast just recently got his computer fixed and the guy said he had over 400 virus's, so I'm sure avast isn't catching everything), but anyways, alt+tabing has become slow, as well as minimizing programs and when i do minimize it still shows up in the background for 5-10 seconds then dissapears, also going from folder to folder is slo. My desktop background isn't working correctly either and is only showing about 1/5 of it only on the left side and the rest is just white screen, and my computer overall is just slow all around. I really hope somebody can help me, I think my computer might have some virus's and such. I also do not have access to a Windows Xp Disc.

Thanks, Brandon Engell



DDS (Ver_10-03-17.01) - NTFSx86
Run by josh at 23:12:48.18 on Sat 06/19/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.102 [GMT -4:00]

AV: avast! antivirus 4.8.1368 [VPS 100619-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

======... Read more

Answer:Computer Running Slow, I suspect virus's...

Bump!!

19 more replies
Relevance 61.09%

Hey guys... You have done great work for me in a previous life.. and now I trouble you with my friends PCthe first clue when he brought over his PC< was the changed background to one that said he had a virus.. never saw a trojan do that before I have ran a few programs, anti -rootkit, virus removal, etc.. and have cleaned out about 680 items.. but their system still seems infected.So i trouble you with this Hijack this! log.. and offer my thanks in advance.---------------------------------------- HIJACK THIS! LOGLogfile of Trend Micro HijackThis v2.0.2Scan saved at 4:33:32 PM, on 9/6/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exec:\program files\mcafee.com\agent\mcdetect.exec:\PROGRA~1\mcafee.com\vso\mcshield.exec:\PROGRA~1\mcafee.com\agent\mctskshd.exeC:&#... Read more

Answer:Friends Computer Slow, Infected, Suspect Trojan

Hello, coraan. to BleepingComputer.comMy name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)I want to apologise that it has taken so long to get back to you. We on the HJT Team are working as fast as possible to get your log answered.If you would still like help, please post a new HiJack This log below, as things may have changed on your system.If you do not still need help, please let me know, so that I can move on to other users who still need help.Please take note of the following:While a HJT Team member is working with you, please refrain from making any changes to your computer.Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Please reply using the button in the lower left hand corner of your screen.Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of... Read more

34 more replies
Relevance 61.09%

I would like to thank you for volunteering your time to help.

My computer has started running slow and I am receiving "Your computer is at risk" messages. I suspect spyware/adware which was detected by Ad-Aware and removed. But everytime I re-scan, the spyware/adware reappears. The following are my DSS as well as Hijackthis logs (I had both, so I posted both.) I use a hp4200 tablet PC with windows XP. Any help will be much appreciated!

Deckard's System Scanner v20071014.68
Run by Administrator on 2008-03-01 22:31:26
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
25: 2008-03-02 04:31:31 UTC - RP364 - Deckard's System Scanner Restore Point
24: 2008-03-02 04:13:42 UTC - RP363 - Software Distribution Service 3.0
23: 2008-03-01 13:32:57 UTC - RP362 - System Checkpoint
22: 2008-02-28 21:20:07 UTC - RP361 - System Checkpoint
21: 2008-02-27 20:17:58 UTC - RP360 - System Checkpoint


-- First Restore Point --
1: 2008-01-31 09:26:35 UTC - RP340 - Installed Adobe Acrobat 8 Professional - English, Fran?ais, Deutsch


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Administrator.exe) ---------------------------------------

Unable to find log (file not found); running clone.
-- Hi... Read more

Answer:Computer running slow. Suspect spyware/adware. Please help!

Bump.

15 more replies
Relevance 61.09%

Hi,
I'm sorry to bother you guys but I think I have a virus on my computer. I did a spyware scan and got a message saying i had a dialer on my computer. I've attached a hijackthis log file.

Thanks,
RossieKabosi

P.S.--- Is it possible to get a virus from the youtube website?
Logfile of HijackThis v1.99.1
Scan saved at 2:13:50 PM, on 12/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wir... Read more

Answer:Solved: Computer Running Really Slow, Suspect Virus

7 more replies
Relevance 60.27%

Hello everyone.. I have a big problem or I don't know if I am just paranoid. I suspect that my cousin installed something on my laptop to spy on my network activities. I don't know what it is because it is undetectable.
He used to use my laptop even though he has is own computer and I am really afraid that all my mail, chatas, surfing had been compromised. Another member of my family warned me of its activities.

So please if someone can help me find whether or not I have some kind of malware/rootkit please help me. I am tired of scanning with software I don't even know how to use. We are also sharing the same network. My laptop performance had dropped also, wifi disconnecting by itself but I can't be sure it's him. Please help!

I am running windows 7 starter 32-bit.

Here is the DSS log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Sebastien at 6:04:26 on 2011-09-06
Microsoft Windows 7 家庭普通版 6.1.7601.1.936.86.2052.18.1910.272 [GMT 8:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW:... Read more

Answer:I suspect a family member installed some kind of spyware/malware/rootkit on my computer

I also found a really strange thing. On IE my google search logo has changed. I am attaching a screenshot to show what I am saying. It seems like malwarebytes old logo. I don't understand!!!

32 more replies
Relevance 59.04%

Hello,

My wife is from Waynesboro, PA and she read about this website in the local newspaper (apparently the creator of the site is from there and lives there as well). Sorry, but she wanted me to mention this

My problem is that everything is taking forever to happen in my computer. Examples: when I try to open a folder it takes minutes for that folder to open; if I try to rename a file it takes minutes for the "right click" to start a menu of options; when I try to empty the trash it takes minutes for that to happen (if it ever happens). Often, when a folder will not open and I use the "task manager" the window of the folder that is taking forever to open will shut down after a "not responding" message. What sometimes happens is that I receive a "Windows Explorer not responding" window. Also, some programs will either take forever to open or will just not open at all when I try to open them.

I have already ran Malaware, Search & Destroy and SuperAntiSpyware and removed some crap they found. I also did a "system restore" to about one week ago (before these problems started). Here follows my HiJack this log.

Please help. This computer is only one year old and there is no reason for it to be acting this way other than the fact it is probably infected.

Thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:55:36 PM, on 8/8/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.... Read more

More replies
Relevance 59.04%

My windows XP Pro install should be clean, as very rarely do I actually use it. Most everything I do is done inside of VMs.

Earlier today I was watching a video (on the host OS, not in a VM) while running Pidgin and Firefox on Linux in a VM (Using Sun's VirtualBox). I had been having some issues with the VM crashing (what I believed to be related to the minimal amount of ram that I had allocated for it), and it did crash while I was watching this video.

Everything began to stutter, and the computer froze. After rebooting, it is taking upwards of 10 minutes for the Windows boot screen (with blue load bar) to finish, another few minutes for the the CRTL-ALT-DEL to show up, and then a minute or two for me to log in.

Things I have done in an attempt to diagnose this:
Ran memtest86, two passes with no errors
pulled individual ram modules out, same thing, regardless of what is pulled
detached all USB devices
booted into safe mode

All of these things produced no results.

I booted off of a Slax (linux live) cd, and the system was running considerably better than XP was, with no noticeable effects of this issue.
This install of windows is fairly new, It was built about a week and a half ago using nLite to integrate graphics, network, and hdd drivers. It has been working flawlessly until this point.
Thanks for any ideas, I'm really looking forward to getting this resolved.
 

Answer:XP Painfully slow, "clean" computer, looking for ideas

16 more replies
Relevance 57.81%

Good evening,
 
I've been having issues with all browsers since a recent re-install of Win 7 Ultimate.
 
I've never had browsing issues before, and recently installed a new MB & RAM because my adoring nephew decided he wanted to 'fix' my front panel USB sockets with a screwdriver. Bless his cotton socks, and he's still alive but managed to fry everything else.
 
Since my install I've painstakingly re-installed everything from before and sat through a couple of years worth of updates, yet my browsing capability is no where near what it used to be.
 
All graphics, videos, Ads, particularly in Face Book, BBC iPlayer, You Tube and miniclip are very slow to load - even general web page load up take 6-10 seconds to fill all the page images.
 
I've run countless AV's, Spybot, Stopzilla in standard and safe mode - installed firefox tweaks to load pages quicker, checked to make sure my drivers are up to date, but no avail.
 
Please could I call upon your expertise to help me return my browsing enjoyment back to normality?
 
Thanks & Best Regards,
Chris

Answer:All browsers painfully slow - Java slow - Ready to give up!

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77 more replies
Relevance 56.99%

Hi there,
I am new here. I am also relatively new to Vista. I love XP SP2 but I got vista business with my new tablet (1GB RAM, T7250).
I have a huge problem with vista's explorer. When I use desktop search on XP and select a pdf file, it appears INSTANTLY in the preview - which is btw fully equipped adobe reader, so you can further search the file, copy from it etc.
Now in vista, when I click the file, my computer hangs for about 3 minutes, and then the file appears.
I hope this is not normal. What can be possibly wrong? I updated adobe reader but it didn't help.
So, why is it so slow? This makes the system useless for me.
Also, can I change the appearance of the reader in the preview pane so that it offers full interface, just like in XP?
Can anyone help me, please?
Thanks, skl
 

Answer:preview pane painfully SLOW SLOW SLOW

I'm not an expert, but 1GB is not a lot to be running Vista with.
Have you thought of upgrading with more RAM Memory?
I think i saw here recently that Vista can easily take up to 3GB of RAM Memory.
 

9 more replies
Relevance 55.35%

I have an old laptop (2003 bought and rarely used).
Today i tried to run the RED AND RUN ME FIRST MALWARE REMOVAL GUIDE for it.
The CCleaner run was smooth and get rid of some junk.
HOWEVER when i tried to run the Malware bytes software i got the message :

mbam.exe Application Error
The application failed to initialize properly(0xc000001d). Click on OK to terminate the application.

I suspect that my laptop has a malware that does not let it run the Antimalware software...
Can you please help me?
 

Answer:Old Laptop. Can't Run Malwarebytes Anti-malware Software. Suspect Malware Inhibits It

Are you able to run ANY of the tools, sakoul?
RogueKiller
Hitman Pro
TDSSKiller
MGTools

 

40 more replies
Relevance 55.35%
Question: Painfully slow

I am running Windows 7 Professional, 64-bit, and am having intermittent slowness issues where the computer comes to a crawling pace while using Outlook, Chrome or IE, any of the 3.  Pages won't load, they time out or just continue to hang.  The Task Manager CPU is low, memory is only using less than 2gigs of the 4gigs available.  Am I infected?  I was told you were the people to help me, so.... HELP!!  Thanks.

Answer:Painfully slow

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Up... Read more

9 more replies
Relevance 55.35%
Question: Painfully slow ie

Following on from some great advice in these forums I offered to assist my friend with some Malware issues.1) I ran rkill to stop an XP antivirus Malware issue.2) I ran Malwarebytes successfully3) I've ran superantispyware successfully4) I've ran ccleaner successfully,5) I've installed AVG free6) Everything above up to date7) Deleted ie history, cookies, etc (whole 9 yards) I've also defragmented the hard drive.PC is running sweet now but ie is painfully slow to load initially, web pages open ok once we are up and running.I've loaded Firefox and it runs no problem, any further advice?Compaq AMD 512Mb RAM

Answer:Painfully slow ie

Try resetting IE? Tools>Internet Options>Advanced tab> Reset button. You will lose favourites and other settings.

10 more replies