Computer Support Forum

Windows Update: "problem on your computer is preventing updates from being installed"

Question: Windows Update: "problem on your computer is preventing updates from being installed"

When trying to use Windows Update, the updates download successfully but fail to install. The following message appears: "Problem: A problem on your computer is preventing updates from being downloaded or installed." I have turned my antivirus software off, I have tried updating manually, I have tried updating one at a time. Nothing seems to work. I now have a backlog of 13 updates that I'm supposed to install. Can anyone please help? THANKS!

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Preferred Solution: Windows Update: "problem on your computer is preventing updates from being installed"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows Update: "problem on your computer is preventing updates from being installed"

Boot into "Safe Mode with Networking" (restart while tapping F8 repeatedly) and see if you can install the updates. This should work.

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Ok heres the deal.
I crashed my system and have done a clean install. I couldn't find my winxp pro disk so I barrowed my friends. His has SP2 on it. I then found out after installing it, that it wouldn't work with my product key. So i had to go searching for my disk. Thankfully I found it, and did a windows repair to reinstall the system with the new disk.
My disk didn't have SP2 on it.

So I go to windows update to do updates and it trys to install like 80 something updates and everytime it comes back with ": A problem on your computer is preventing updates from being downloaded or installed "

I have a feeling that it thinks SP2 is on my system. is there a way to resolve this without having to do another clean install?

John

Answer:"A problem on your computer is preventing updates from being downloaded or installed"

Hello and Welcome to TSF


Why wouldn't it work with your product key?
It is better to install with SP2 incorporated onto the cd, saves a lot of time. SP2 should have been eliminated while performing the repair install.

You could try the following but you need SP2 installed before installing the updates, the site should have recognized it was not installed. If the following does not help then I suggest you Slipstream Windows XP Service Pack 2 and Create Bootable CD and do a clean install using the proper software


Try re-registering the windows update components. This may help fix a corrupt installer


1. Click on Start and Run,
2. Type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter.
3. Should get the message "DllRegisterServer in WUAPI.DLL succeeded" Click OK.
4. Repeat above for each of the following:

REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUWEB.DLL
REGSVR32 WUAUENG.DLL

5. Reboot

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Good Evening All,

I having a problem with my Dell Latitude D610.

I went to update the BIOS and it said that the battery is not installed despite the laptop running solely off of battery power!

I have ran the dell device diagnostic and device manager and no issue appears to be with the battery. When you check the battery info in the BIOS settings it says the batteries are not installed and also when you log into XP it constantly says running off of AC power even when its not plugged in!

Any one got any ideas what could be causing this and how it can be solved?

Thanks Nick
 

Answer:Dell Latitude "battery not installed" preventing BIOS update

It may be referring to the CMOS battery which is wired to the computer beneath the keyboard. The battery can be replaced for $8.95 to $29.95 depending on where you purchase...

But regardless, you do have a problem that must be resolved. The D610 has been one strange little irrelevant problem after another... but you cannot afford to irritate it and have that mysterious unremovable password appear as it has on so many D610 and D620 Dells.
 

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I'm trying under "Windows Update" to click on "check for updates" however when I do that I get message
"windows update cannot currently check for updates, because updates on this computer are controlled by your system administrator"
I am the admin on the PC however this PC points to a In-office "WSUS server" to normally get its update
Is there a work around to this that I could add to my local group policy or registry?
I have been under Group Policy Object Editor -->Computer Configuration --> Administrative Templates -->
Windows Components --> Windows Update
but seen nothing that would allow to override this error
Any suggestion(s) would be most appreciated
JMurphNE

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When I launch WU form the std start menu shortcut, it launches wuapp.exe and just hangs. I have to terminate the process in task manager. Additional launches = additional hung processes.

Shortcut target: %windir%\system32\wuapp.exe startmenu
Starts in: %windir%\system32\

The same condition occurs if I try to launch wuapp.exe directly from %windir%\system32\
Yesterday, I checked the Effective permissions for my user on wuapp.exe = full control
Today, after running the Windows WU Troubleshooter and WU MS Fixit, the permissions = read, read & execute.

The issue is twofold. The standard WU shortcut "hangs" but Control Panel WU does not hang, until I try to view installed updates (viewing history seems to be ok). I have to terminate the process in Task Manager once I try to view installed updates.

As a workaround, I created a shortcut to Control Panel WU - this allows me to check for and apply updates.

Shortcut target: Control Panel\All Control Panel Items\Windows Update


A few things that might have caused this - recent activity, but just guessing I installed Advanced Uninstaller Pro and played with it, but did not apply anything it suggested. One thing I tried was duplicate files - eventually killing it due to time (lots of dups, lots of files).
Uninstalled said: Some files must be manually deleted without indicating which files. A serch for the program named turned up a few folders, deleted them and ran cCleaner (nothing in registy associated with the... Read more

Answer:Windows update "hang" - menu shortcut & installed updates

I'm not sure that resetting WU would actually cure your problem - it sounds to me more of a systemic problem, possibly to do with one of the involved technologies (scripting, NET, etc.).

My wuapp.exe has TrustedInstaller as owner, with only Read and Execute permissions for users and Admins.

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Hello All,

I was referred here by NeonFx from the TechGuy Security forum. He had me run a slew of anti-virus/anti-spyware diagnostics. According to NeonFx my system is currently infection free and he states the problem lies elsewhere.

He also had me run the Windows Update FixIt tool in both Default and Aggressive mode - both of which did not fix the problem. So what is the problem??

PROBLEM:

When I run the install Windows updates, the updates do not install, and I receive the following message (not verbatim, but close):

"Some updates were unable to be installed..."

This problem "came out of no where" and there has been no suspicious activity prior to it starting other than an IE7 redirect rootkit that NeonFx helped me remove (if I recall correctly an infection of agp440)...

Stumped, stumped and stumped...
 

Answer:Problem Installing Windows Updates: "Some Updates Were Unable to be Installed"

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At first I completed the download and than waited for around 3 hours for "preparing for installation" and than when i again started the updating after the restart it is showing "checking for update" from past an hour.
What should i do?

Answer:Why does windows to update stuck at "checking for updates" and "preparing for installation" ?

The OS is probably missing some updates during the upgrade process. Be patient and let the process work on its own.

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So I have this weird thing happening in my relatively fresh install of Windows 10.
Whenever I search for "Check for Updates" or "Windows Update settings" on the search box of the start menu, I get the results that I want but if I press enter or try to click on those results nothing happens.. As far as I know I can click all others search results but those, and maybe others related to windows update.

I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

Answer:Can't click on "Check for Updates" "Windows Update settings" on Start

Spanker,
.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?

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So I have this weird thing happening in my relatively fresh install of Windows 10.
Whenever I search for "Check for Updates" or "Windows Update settings" on the search box of the start menu, I get the results that I want but if I press enter or try to click on those results nothing happens.. As far as I know I can click all others search results but those, and maybe others related to windows update.

I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

Answer:Can't click on "Check for Updates" "Windows Update settings" on Start

Spanker,
.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?

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i noticed that recently i haven't been getting my regular windows updates and now when i click on windows update via the control panel, it takes several minutes to load and then when it finally does, it comes up with a red x and the quote above in the
title. I tried opening windows defender as well and it said that it was turned off. i click turn on and it gives me a timeout error after about 2 minutes: 0x800705b4. One thing to note is that i recently got a virus on my computer about 2 weeks ago. According
to AVG it is gone but i have my doubts. i manually downloaded the Microsoft security essential definitions too because it wasn't updating for use and it is now working. The scan is currently in progress but i don't think ill find anything because i did the
same thing with AVG. I tried multiple things from threads like restarting the services and such but to no avail. Please help me, i'm desperate for a windows update. Ill provide any system information that is required for the solution.

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Hello guys,

I don't know what I did, but nothing happens when I click on those two things in the search bar:

View image: wtf

I reinstalled Windows a few hours ago, and IIRC pressing those with the mouse lead somewhere. Now when I click on them, it does nothing. I have to type in "Settings", so I can click on the actual Windows App. Then I can navigate to those settings. IIRC those results were "clickable".

Can somebody help?

Thanks in advance!

Answer:Can't open "Windows Update Settings" or "Check for Updates"

Hello iamnewhere,

If you like, here's a Windows Update shortcut to use for now until hopefully an update will sort it for you.

Windows Update Shortcut - Create in Windows 10

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Hello guys,

I don't know what I did, but nothing happens when I click on those two things in the search bar:

View image: wtf

I reinstalled Windows a few hours ago, and IIRC pressing those with the mouse lead somewhere. Now when I click on them, it does nothing. I have to type in "Settings", so I can click on the actual Windows App. Then I can navigate to those settings. IIRC those results were "clickable".

Can somebody help?

Thanks in advance!

Answer:Can't open "Windows Update Settings" or "Check for Updates"

Hello iamnewhere,

If you like, here's a Windows Update shortcut to use for now until hopefully an update will sort it for you.

https://www.tenforums.com/tutorials/5...dows-10-a.html

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Hi,

I have a Windows 7 x64 machine that is permanently stuck trying to install the same update.
I have followed various posts off of MS websites to rename SoftareDistribution etc. but none have helped.
HAve tried
1. Boot intoClean Boot Mode and try updating again.
2. Run the Microsoft Fixit and see how it works.
  

   
How do I reset Windows Update components?

3. Try System Update Readiness tool by referring toWhat is the System Update Readiness Tool?.
4. Run
System File Checker tool and see how it works.

The WindowsUpdateClient log posts the error 0x80070bc9

CBS log has the following:
2012-09-22 15:09:44, Info                  CBS    Session: 30251211_3937697323 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Session: 30251212_293967167 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386,
Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, Distribut... Read more

Answer:Windows Update loops with a "Restart your computer to install important updates"

Thanks Alex
I had already tried the steps in the post you linked.
In the end I have had to reinstall Windows 7 over the top (keeping all settings) and this has fixed the issue with Windows Updates.
It is frustrating that I could not find a solution as I do not like glossing over the issues without first finding a solution but unfortunately it was not my pc and time was against me.
Thanks for all the replies.
Simon

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Yesterday, I tried downloading the full version of Windows 8.1 from the Windows store. It ran the first two steps (downloading, installing), and then it came to "checking for compatibility." After five minutes, I got a message in the form of a banner across the screen (the color of my metro background) that said I needed to uninstall an app called "Kaspersky Internet Security Suite/Anti-Virus/Pure/Crystal. I ran the executable file "kavremover" from the Kaspersky website to completely remove my existing anti-virus software (Anti-Virus Internet Security 2013) and all versions of "Kaspersky Pure." Upon the 10th reboot and installation attempt, it continues to show me this message. What can I do?

Answer:"Compatibility Issues" Preventing Windows 8.1 Update

Hi Vialtoclef,

Apparently, Kapersky has a product tutorial on how to prepare your computer for the Windows 8.1 update:

Important tip: Prepare for the Windows 8.1 update

I do understand that the removal tool should have worked; however, since it did not, maybe you can do a reinstall and follow the preparation tutorial to see if it takes when your computer (using Kapersky) is properly prepared for the update. Good luck.

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Hello,

I'm a n00b hoping for some help...

I keep getting the system message that says "Your computer has not been restarted since you last installed updates. Click here to complete installation."

So I click restart and, when my PC reboots, the same message is there. What's annoying is that the message pops up every 5 minutes. Plus, I can no longer install any updates from the Microsoft website.

Anyone know what to do?

Thanks!
Chris

Answer:"Your computer has not been restarted since you last installed updates."

R u using genuine windows xp???

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I am not able to install the windows updates>>used Express and got like 72 updates required. dloaded all but NONE installed.. got this message>>

A problem on your computer is preventing updates from being downloaded or installed

any help on this? this is after a windows XP install/repair

thanks, bo bo bolinski
 

Answer:A problem on your computer is preventing updates from being downloaded or installed

Re: A problem on your computer is preventing updates from being downloaded or install

no help on this? I am suprised! do I have to do the HJT routine or does someone have an easier solution??

thnx, bo bo bolinski
 

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I have 93 updates for XP & Office 2003 which I cannot install. I have stopped and re-started the update service & tried everything else I can find on the web.

I would be very grateful for any help anyone can provide!

Answer:A problem on your computer is preventing updates from being downloaded or installed

Is your windows update allowed to install updates automatically? Check your settings in the security center. I hope you are updating via a broad band connection. Also does windows download the updates and stalls have way thru the installation? During the install of the downloads, Windows will ask you to accept certain agreements. You may not be seeing these and think Windows has stopped installing. Windows will not move forward unless you respond to these agreement. When downloading be sure all the downloads are complete and upon the installation part, Minimize your screen to see these agreements. IE7 download and install is one of the biggest culprites. It hides behind your Download and install screen.
Hope this helps.

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I bought my HP Pavilion laptop in July 2013. It is running Windows 7 Home Edition and seems to be running very well, except for the behavior of Windows Updates. My ?problem? is that I'm not sure whether its behavior really is a problem.

Quite often while it is shutting down, a warning message appears in a very pretty light blue screen. The message reads "Please do not power off or unplug your machine. Installing update 1 of n...". The ?n? may vary from 2 or 3, to 11 or 12.

When I later restart the computer and click on "Start-->All Programs-->Windows Update-->View update history", a Control Panel window opens and displays a long list of installed updates. The ?Status? column for most of them reads ?Successful?. (see attached image #1 "view update history.jpg")

But if I click the Control Panel link to "See also-->Installed Updates", it reports "No updates are installed on this computer." (see attached image #2 "No updates are installed.jpg")

Recently when I clicked on a small popup which said something like "Click here to install updates", the Windows Update pane of the Control Panel opened and displayed the message "Windows could not search for new updates / An error occurred while checking for new updates for your computer. / Error(s) found: / Code 80080005 Windows Update encountered an unknown error." (see attached image #3 "error code 80080005.jpg"... Read more

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I am using Windows 7 Pro SP1 64-bit. I want to remove IE 11 but when I go to look at Installed updates, only 47 items show. There are updates for MS Office, Adobe, etc., but no Windows updates. I have another laptop with the same OS and I can see the updates on it. Is there some option in Windows update I need to set?

Removal of IE11 is not the real problem here, it's the absence of the windows components. This is a new laptop.

Answer:Windows components do not appear in "view installed updates"

If the machine came with IE11 pre-installed, then it almost certainly cannot be removed.
You'd have to reformat and reinstall using retail media - assuming that your machine actually has a proper Windows 7 COA sticker, and isn't simply a downgrade from Windows 8 Pro.

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Hi All,
This is regarding confirming whether windows updates are installed or not on PC.
I have manually installed KB2971203 on my windows 8.1 enterprise machine and rebooted PC and looked at installed updates but not able to get it.
Also, 
ran the command >systeminfo.exe | Findstr KB2971203 but ourput of command is null/blank.
can anyone help me here on how to troubleshoot it.
I just want to confirm that required kb is installed.
-Atul

TheAtulA

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Hi All,
This is regarding confirming whether windows updates are installed or not on PC.
I have manually installed KB2971203 on my windows 8.1 enterprise machine and rebooted PC and looked at installed updates but not able to get it.
Also, 
ran the command >systeminfo.exe | Findstr KB2971203 but ourput of command is null/blank.
can anyone help me here on how to troubleshoot it.
I just want to confirm that required kb is installed.
-Atul

TheAtulA

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Hello all,

I am having this little problem where I install updates via Windows Update and all the downloads are downloaded and installed fine, but when I go to Add/Remove programs and go to the "View Installed Updates" section to uninstall an update, it's all blank.
 

Answer:Windows 7 Pro "installed updates" blank

I have downloaded probably 4 or 5 different updates since I finished installing the Win 7 Pro x64 pack from MSNDAA and when I go to the Add/Remove Programs -> View Installed Updates I only have one present. Might be only showing significant updates and not small patches.
 

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Hi --

I just migrated to a new hard drive and did a clean install of Win7 (did not have SP1 on the DVD).

During the Updating process, windows stopped working and I received an error, something about running Update again, etc. So I rebooted and finished the Upgrading process...no further problems noted.

However, I view the "Installed Updates" and see that KB2604114 and about 20 other updates "FAILED." But when I view the "Update History," it lists KB2604114 and the others as "installed."

I'm confused. Are the updates I'm referring to "FAILED" or are they properly installed?

Thanks!

Answer:Win7 - "View Update History" vs. "Installed Update"

In your description, you might have switched the observations.

"History" is a log that tracks attempts at installing specific updates. One user might have multiple failed attempts for a particular update; or multiple successful attempts if one was looking for a source of a problem.

"Installed updates" records the last successful installation of a specific update; no timestamp, just the date.

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The title pretty much says it all. I stopped receiving automated downloads of Windows 7 updates in Dec 2016 (even though my system is checked for receiving automated updates). I went to Windows Catalog and found updates released after Dec 2016, downloaded
them, and when I try to install, the infamous "searching for updates on this computer" pops up and does nothing. I can't even cancel it. I have to right-click on the program line at the bottom of the screen and exit it that way.

Any suggestions as to how to proceed?

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I am looking for a script to disable the annoying Windows Update notification.
For a single PC I can go ahead and turn the message off in the Action Center.
Any help with registry edit?

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Hello,

I had Windows Update automatic checking for updates disabled, (with the necessary services for Windows update enabled). The last update was sometime back in February of 2016.

After manually activating Windows Update Windows Update was still running after 30 minutes. I then quit Windows Update and was going to wait till a later time to activate again.

However, after running some system cleaners I tried to activate Windows Update which produced an error message. IIRC the error message indicated a program and parameter was required to run Windows Update.

Current Windows Vista WindowsUpdateagent Version is 7.6.7600.256 (Vista x64).

Quite a while back I manually fixed Windows Update after it stopped working and has been working correctly up to now.

This time instead of a manual fix I tried to use MS fix-it program, However MS's current link to download the Fix-it program is not an exe file but a .cab file, uncertain why MS currently has a link to a .cab file instead of an .exe file?

Anyway instead of attempting a manual fix I found a MS windows update agent installation for Vista 64-Bit. After re-installation using the Windows Vista x64, windowsupdate exe file version 3.7.xxx Windows Update now displays a window with options stating that "Windows is up to date". "There are no updates available for your computer"

If I select "Check for Updates" Windows Update continually runs for over 30 mins without any results.

I was thinking of a... Read more

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The message "Working on updates 12%" has been hanging on the screen for the last 12 hours on my desktop pc.

I had the same problem, though at a different point in the update process, with my laptop.

I had to abandon the update on my laptop and reinstall.

Do I have to go through all that a gain with my Desktop?

I'm very frustrated and thinking of reverting to Windows 7.

Does anyone have some suggestions to correct the stalled update procedure.

Many thanks

Answer:Windows 10 Update: Update Screen Message: "Working on updates 12%"

Hi, see mine at #137, and more - maybe #160 for example.. about download issues - if that's the stage you're at.
Cumulative Update KB3189866 Windows 10 build 14393.187 - Windows 10 Forums

Some elected to download the update and install manually.

Which update is it?

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The message "Working on updates 12%" has been hanging on the screen for the last 12 hours on my desktop pc.

I had the same problem, though at a different point in the update process, with my laptop.

I had to abandon the update on my laptop and reinstall.

Do I have to go through all that a gain with my Desktop?

I'm very frustrated and thinking of reverting to Windows 7.

Does anyone have some suggestions to correct the stalled update procedure.

Many thanks

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Okay, here goes.

I'm working on a laptop (XPpro) that won't install the available windows updates. It downloads them and then tries to install each one and fails. I then get a list of the updates that were not installed with the ever helpful message "updates were unable to be successfully installed". I pulled the error 0x8024200e out of the windowsupdate.log file.

I have

1) tried tgal's advice in post #10 from http://forums.techguy.org/t351188&highlight=updates+unable+successfully+installed.html

2) tried justfoo's advice in post #13 from http://forums.techguy.org/t328556&highlight=updates+unable+successfully+installed.html

3) tried renaming the "Software Distribution" folder in the WINNT directory to "Software Distribution Old" and attempting update again.

None of these have solved the issue.

Any help would be welcome.

Thanks,

Raeli
 

Answer:XPpro win updates "updates were unable to be successfully installed" 0x8024200e

Have you tried the system file check:
Click Start > Run > Type in "sfc /scannow" without quotes and click ok (you need to have the Win XP CD in the CD-Rom).

The other thing to try is the Beta Update Page: http://update.microsoft.com/
 

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I think this is an "Update" thread vs. a "Restore Points" thread...

I have Automatic updates turned off and no updates are showing in the update history, however when I go to restore points, I have one listed every couple days for "Windows Update." I read in this forum that no updates were done, but that the RP was created when Windows goes through the motions.

The problem this creates for me is that I now no longer have the restore point for the date I need, prior to installing some suspect software. Yes, I've now increased the disk size for Restore Point to 10%, but I still have the issue of not being able to go back to an older restore point. So....

Q1: Can I stop Windows Update from creating these restore points? They are needlessly taking up all my SR space. (There were no actual computer changes, so this was a dumb idea, Microsoft).

Q2: If I restore to the oldest RP in the list, will older ones then show up? (Yes, once this is resolved, I will get an imaging software - another good idea I got from this forum).

Answer:Preventing "fake" Win Update restore points

What is the update that the Restore point refers to?

Please follow the Windows Update Posting Instructions and post the requested data.

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I need help getting my printer to work with a fresh install of Windows 7 Home Premium 64bit. I had to re-install due to a CMOS error which I think was due to a dead battery. It still could be something else seeing as I have had other problems with this install (explained below). Anyway, the printer is an old Brother MFC 8300 (it has been a workhorse!). Previous times I have re-installed Windows there haven't been any problems with this printer. I simply install the driver from Windows Update (the driver is named "Brother MFC8600/9650 Series" in the device manager). But this time the "Windows Update" installed the driver and says everything is working properly but when I go to "Devices and Printers" it doesn't show up under "Printers and Faxes". There is a listing for "USB Composite Device" under "Devices" that shows "Brother MFC8600/9650 Series" as a scanner. Not sure what that means.

I also tried to manually download the driver from "catalog.update.microsoft.com". I downloaded 2 different versions of the driver. One has a file size of 2.0 MB and the other has a files size of 2.3 MB. I ended up not installing either because I didn't know where the proper destination location was using the "Expand" command from the "Command Prompt" with "expand <CAB FILE NAME> -F:* <DESTINATION>". I think the file size for the "Windows Update" file ... Read more

Answer:Trouble with Brother MFC 8300 driver (installed with "Windows Update")

You may have to change to a User with administrative rights or an Administrator.






Quote:
There is a listing for "USB Composite Device" under "Devices" that shows "Brother MFC8600/9650 Series" as a scanner. Not sure what that means.


That means your unit is a MultiFunction device and include Printer, Fax, Copier and Scanner. Sometimes the scanner part will be picked up as a separate device because Win7 has a built-in function for scanning.

From Drivers, utilities and software updates for your Brother Product





Quote:
Dear Brother Customer:

Brother does not have a printer driver available for this model. Most operating systems include printer drivers with their installation program. Please check the manufacturer’s web site of your operating system to see if support is available for this model. If your operating system does not support this model, then this model is not supported.

Thank you for your understanding,
Brother International Corporation

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Relevance 92.66%

Another question/puzzle. Windows 8.1 Enterprise.

I clean installed W8.1 three days ago, and the first thing I did was bring it up to date with all the offered updates. All installed successfully and I thought no more of it. At some point after this I made a system image backup, which today I have restored to. When I now look at the "classic" windows update screen it says I have never checked for updates and none are installed. Forcing a check for updates brings only two up as can be seen in the pictures. If I go to "view installed updates" then there is a lot of stuff in there, whih I assume could be the previously installed original batch.
I'm guessing this is normal behaviour but it seems slightly odd (the on screen messages at least)

Answer:No update history says "never checked" & "never installed"

Not odd... Considering that is a "clean install"(albeit with integrated updates) - thus no update history (file) exists.

5 more replies
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Hello,
My Dell PC just installed a new Windows 10 update and my sound doesn't work anymore. It seems that there is suddenly no audio output device installed on my PC anymore. I checked the system and got a troubleshooting report.
What can it be and how can I solve this issue?
Any help appreciated!
Thanks, Steve



Check audio device

Detected



There might be a problem with your audio device.



Potential issues that were checked

Detection details





One or more audio service isn't running

Issue not present



Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.






Hardware changes might not have been detected

Issue not present




Sound
Troubleshoot problems that prevent your computer from playing or recording sound.

Package Version:

4.1
Publisher:

Microsoft Windows



Playing Audio
Find and fix problems with playing sound.

Package Version:

4.0
Publisher:

Microsoft Corporation



Hardware and Devices
Find and fix problems with devices and hardware.

Package Version:

4.0
Publisher:

Microsoft Windows

Answer:"No Audio Output device is installed" after Windows 10 update

Problem got solved the following way: With the update microsoft 10 tried to install the most recent audio driver but by default installed the wrong one (intel instead of a realtek). In order to get the right version open the dell support
dell.com/support -> view all support -> enter your service tag -> "drivers & downloads" -> find it myself -> download and install the bios and audio driver -> done

1 more replies
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Hi guys,

I have been trying to install Win7 SP1 on my Lenovo SL410 laptop for the last couple of weeks now without success. The laptop would reboot and indicate configuring service pack, run till about 7-8% and restart after trying for a while. I have tried the steps stated on

Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2 - Windows Help

without much success. I have also downloaded the stand-alone and faced the same symptom. This is a fresh factory restore and I have not used any regcleaners on this laptop.

Some of the error codes encountered were 800705B4, 800F0826 with the latest being 80200001. This is what my update history looks like (as attached). Though it indicates that SP1 has been successfully installed, it is not listed under installed updates.

I ran CheckSUR and no errors were found in the log.

I ran SFC and no integrity violations were found.

Here is my MGADiag report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 55041-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {99B654EA-5C70-496F-8D0A-F251462F8D4C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl Act... Read more

Answer:Win7 SP1 "successfully" installed but keeps showing in Windows Update

Are you talking about the new small Service Pack 1 update ?

Your windows already shows Service Pack 1 in system properties doesn`t it ?

9 more replies
Relevance 92.25%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

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I've gone through several threads relating to this issue, with zero luck, so far.  Have had this installation of Win7 x64 for over a year with no WU issues.  Hadn't updated in a few weeks, so I went to do a manual check, today.  The netsvcs
process w/ WU locks one of my cores (25% CPU use).  Initially, this process accesses a variety of files on the drive, but, after a few minutes, there is absolutely zero further file access from this process.  Process never shuts down or releases
that 25% CPU.

I've run the Windows Update Troubleshooter.  Had problems the first time, rebooted, stopped the crypt, BITS, and WU process.  Ran it, again, it "fixed" four issues and claimed that everything was swell.  Rebooted, ran WU... perpetual
"checking."

Walked through the manual process from https://support.microsoft.com/en-us/kb/971058, though I did get a number of errors when trying to register many of the modules in step six.  So, didn't have much confidence.  Anyway, continued through the steps,
rebooted, ran WU...  No dice.

Manually downloaded and ran the two updates from https://support.microsoft.com/en-us/kb/3102810 and https://support.microsoft.com/en-us/kb/3083710.  Both told me they were already installed.

At this point, I'm looking at a complete wipe and reinstall, which I'd really rather avoid.  Any other bright ideas to resolve this?  WU log at https://www.dropbox.com/s/3... Read more

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hi,
I noticed that when some Windows Updates arrive the list in "Select updates to install" is blank! See the attached screenshot. What to do?
After system restart the list comes back but after next Updates it vanished.
OS: Windows Vista Home Basic 32bit, SP1

Answer:blank list in "Select updates to install" Windows Update

Install SP2 standalone version and all hotfixes.If it don't help
observe your system for a while on clean boot How to perform a clean boot procedure to determine whether background programs are interfering with a game or a program that you currently use

3 more replies
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Hello!

Does anyone know how to enable details of registry updates after a Windows 7 update reboot?

On one computer, the registry updates are shown under the Windows boot logo like "Applying update XXXXX of YYYYY" followed by the registry key. On another nothing is shown...

I cannot figure out if this is a BIOS setting or something set in Windows.

Thanks,
S?ren

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Hi everyone,I'm using Windows 7 x64 (final RTM build). A few days ago I've started to have problems with the Windows Update control panel. It doesn't show me the description of the updates I've downloaded. It's very annoying!I've taken a screenshot so you can see it:screenshotAre there any hotfixes yet?Kind regards.

Answer:Windows Update "select updates to install" screen is blank

Hi. I had the same problem and contacted Microsoft for help.On a remote session they runned MicrosoftFixit50202 and the problem is for now solved.http://go.microsoft.com/?linkid=9665683Hope this help.

32 more replies
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I have just done a reinstall of the OEM Windows XP installation, and it kindly offered to install WGA for me. I declined, as I don't want that spyware on my computer, but when I unchecked it from the update and checked the "don't offer this update anymore" option, I now get a big yellow banner at the top of my Windows Update screen saying;
"IMPORTANT! You've Hidden Important Updates. You've asked us not to show you one or more high-priority updates but your computer might be at risk until they are installed."Is there any way to get this "reminder" hidden?

First of all, it's kind of shady of them to call this an "important update" and claim that WGA has anything to do with my computer being at risk, but secondly, if I've asked to not be shown it anymore, why do they think it's any better to show me a big banner-ad reminding me that I've asked not to be shown it anymore? Jeez!

Thanks for any assistance.

Answer:Any way to hide "you have hidden important updates" WGA nag banner in Windows Update?

Description of Windows Genuine Advantage (WGA)

It's pretty basic. The core of it is, they are a company that sells computer Operating System software and don't want to be ripped off. And to prevent rip-offs from updating beneficial security and other support they provide FREE, they require you run the WGA.

That isn't unreasonable.

Don't like it? Get Linux or whatever.


:)

3 more replies
Relevance 91.84%

System: Dell Inspiron 14 Laptop model 3451 - Edition: Windows 8.1, 64-bit, 4GB RAM.We have received this laptop in our church as a donation. I did a factory default restore from the recovery media (external USB drive).
The system is up and running, but I cannot do any of the Windows updates.
It is still a no-go after various fix attempts including: using the Windows update troubleshooter which "fixed" problems, but no windows updates are being downloaded..., Also used these steps to stop the services wuauserv, cryptSvc, bits, msiserver, renaming C:\Windows\SoftwareDistribution SoftwareDistribution.old, renaming C:\Windows\System32\catroot2 catroot2.old, restart the services wuauserv, cryptSvc, bits and msiserver. I have also done a clean boot through msconfig (on services tab of the System Configuration dialog box, hide all Microsoft services check box, and Disable all other services) - (Disabled each Task Manager startup item) (this means all antivirus soft, firewall are disabled + any non-Microsoft drivers), but still the "Windows Update" screen is stuck at "Checking for updates". Some forums mentioned this might be due to the system using Wi-Fi to download the Windows Updates: as the laptop is not equipped with an Ethernet port, I used a StartTech USB-to-Ethernet adapter to connect to my router for Internet access from the laptop.
Still no-go!
The "Windows Update screen shows "Never" for both "Most recent check for updates&... Read more

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Hello All,

This is yet another issue with Windows Update on 7; I recently (a couple of weeks or so ago) upgraded my father's computer to Windows 7 and he loves it.

However, whenever either of us try and use Windows Update, it sits there for hours and hours on "Installing Updates 1 of 2."

Does anybody have any ideas where I could look as to why this is happening?

I will post more information on this when I can find more detailed account of what's going on with 7.
Thanks,
- Robert

Answer:Windows Update on 7 stalls while "Installing Updates (2/3)" on AMD64 m

you could try :-

go to services (click start and type SER

stop windows update service

go to c:/windows/software distribution/data store

empty this folder

restart/start windows update service

open windows update and it should be red indicating never searched for updates
then try again

also check installed programs and make sure what your trying to install hasn't already automatically installed when you first installed Windows 7

just an idea

1 more replies
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Hi
I've been trying to set up a few second hand laptops for a charity youth club. One went without a hitch, one won't update Windows at all.

It's running Windows 7 SP1, I've tried various fixes but nothing seems to be working.

I've followed the instructions on the post. Attached is my CBS log zip file. I don't have any error codes as it just sits on "Checking for Updates".

Interestingly the first time I ran the SURT it just sat for over 8 hours on "Checking for Updates" as well. Second time, after a power down & reboot it did it.

Any help would be greatly appreciated. This was meant to be a quick favour & now turning into a long job!

Thanks

Nick

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Hi,

I installed win 7 recently and activated it. The updates dont seem to install automatically. I have tried many FixIt and manuall installation past 3 to 4 days, but nothing worked. The maximum I could go was getting "193 updates available" alert. Even if I select one update out of those it just loops forever in checking/searching for updates. I installed Win10 hoping that would resolve it but coudnt activate win due to clean install. So I have now reinstalled win7 but again stuck in same place. I tried installing System Update readiness tool and its running for around 2 hours now. But the CBS log file's last update timestamp seems to have stopped an hour before.

I checked the posting instructions and it says wait for few hours after running SRUT, before posting. I see a dialog box with title "Windows Update standalone installer" and message "Searching for updates on this computer..." . Attached CBS folder. Please advise.

Regards,
Shah

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This is an on-going problem and I am at my wits end.

What I have: Toshiba laptop with Windows 7 Ultimate SP1, 64bit, no additional software installed since I could never get past the update issue.

The symptom: went attempting to run windows update it says "searching for updates". It never stops "searching for updates" until I close or end the program. I have let it run for 2 days straight.

What I have tried:
1. Did the "clear the cache" fix, (stopped BITS and windows update services, deleted SoftwareDistribution folder, then restarted), no change
2. Attempted to install updates manually, it hangs on "searching for updates on this computer".

3. Even when trying to install the system update readiness tool does not work.

Any suggestions are welcome.

Thank you

Answer:Windows update not working, hangs while "searching for updates"

I decided to start over, even installed a new, factory fresh hard drive (I have planned to do this in the future and thought this would be a good time to do it).
I installed Windows 7 Ultimate, 64bit, SP1 from an original windows disk.
I activated windows successfully and started windows update.
It does the same thing as before, just says "searching for updates" and never does anything else.
Could it be my hardware? I have a good fast internet connection to most sites. Memory tested good.
No driver issues seen.
I did notice when I installed windows, all the window colors were set to red.
I don't remember seeing that before. I changed the color to the default blue color.

Thank you for your continued support.
-Doug

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To whomever can help:

I was given a computer for my daughter. It was JUST installed with Windows 7 home Premium sp1 when we got it. When I have tried to check for updates, it gets stuck- even if I leave it for hours & hours, it still continues to "check for updates" (& I have very fast internet). I have ran microsofts windows update troubleshooter, but it still does the same thing. Please help.

Thank you for your time & assistance.


Dell Vostro A860
Windows 7 Home Premium (clean install) sp1

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I have Windows 10 Pro, and used the Group Policy Editor to disable checking of updates so I can manually install them when I want to. The Install Updates screen when I did manually install would reflect this, saying that it would not check for updates.

I notice this has changed now ever since I installed the creator's update, now it claims it will check and install them automatically... is the Update app just displaying that by default, or is it actually ignoring this group policy now? Is there a new one that took it's place?

And no, I am not talking about deferring updates for X amount of days, I am talking about preventing them at all until I manually choose to run an update.
 

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I recently bought a used Hp laptop and using HP care tools reinstalled a fresh copy of Win 8. I had serious problems getting updates to install. It kept getting stuck on "Failure to configure updates, reverting changes" I ran the Microsoft Fix
it tool several times. Each time being told it was fixed. It never was. I gave up and did another install. Now windows update doesn't find any updates. 
I have run the check from the control panel and from the Win 8 PC Settings menu. From the PC Settings, checking for updates ran for about 20 minutes before stopping and saying "Never checked for updates" with the option to check again. I also ran
Microsoft Fix It AGAIN. Not fixed....again. The troubleshooting shows problems to be-- Potential Windows Update Database error detected 0x80070490 - Fixed and Windows Update components must be repaired- Fixed. It "fixes" these same issues every time.
Even before when it found updates but would not install them. After a fresh install of Win 8 there shouldn't be ANY issues, right?
I have installed no programs since the recent reinstall of windows just in case it was my antivirus as suggested in another help article. Is there any fix for this or should I just give up and install Win 7?  

Answer:Windows update continually "checking for updates"

I finally got it to work. I had to go into Services and stop/restart both Windows Update and Windows Module Installer. Then launch windows update again and it showed the updates. 

They have to be installed 1 at a time. I tried to do 5 at once when it seemed things were working properly again and Windows took that to mean I wanted all updates installed. Of course it failed again with the "failure to configure updates" and I
was back at square one.

To get into services just hit the windows key and R at the same time. Type services.msc then hit enter. I also set both the Update and Installer to manual. Not sure if that had anything to do with making it work. 

4 more replies
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When I use Windows 8.1 to look for windows updates, it keeps looking for ages and nothing loads. Please help.

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Hello Sevenforums.

I have a Lenovo Z500 laptop which i got with windows 8 on it. Later i upgraded it to windows 10, but the performance seemed to be lacking after i updated. I therefore installed windows 7 ultimate SP1 on it, after i formated all the drives.
The installation went smoothly, though the drivers for several components like WAN and LAN had to be installed from a USB.

I then decided to run windows updates, but it dosn't get further than "searching for updates".
I read in another thread that the windowsupdate.txt might have some information to what is going on, but I do not know how to identify the problem from the data.

Also, when i tried to zip the windowsupdate.txt file, it said the drive was writing protected, and that i didnt have permission to create the .zip file, even though i am administrator.

I have attached a zip of the file, hopefully someone can help me resolve this problem, as I use this laptop for my edducation.

Regards,
FedtetLyn

Answer:Windows update stuck "Searching for updates"

See this post:
Windows Update Hangs on checking for updates

1 more replies
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Already tried everything I read on a lot of threads here. The Windows Update is stuck at the "green bar"

I'm using Windows 8.1

1) Already used the Microsoft Fixit from this KB topic: How do I reset Windows Update components?
2) Tried all the fixes I could use from this page: https://www.winhelp.us/reinstall-windows-update.html
3) Tried "sfc /scannow"
4) Tried "Dism /Online /Cleanup-Image /RestoreHealth"

Still nothing, the green bar keep going for more than 4/5 hours

Is there anything left to do? Or just re-install? Uninstall/Install windows again?

Answer:Windows Update stuck at "Checking for Updates"

Temporarily disable your antivirus program if it helps.

15 more replies
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Hi,
Current issue: Windows 7 sp1 update stuck at "checking for updates" for more than a week
My computer: windows 7 professional sp1 installation originally
Last automatic checked and updated successfully: May 11, 2015
CCleaner cleaned up: once every week
Anti-virus: AVG for more than 10 years

Self - troubleshooting done so far but did not work:
1) CCleaner cleaned up & Disk cleanup under safe mode
2) Reset Update following this instruction: Windows Update - Reset
3) Temporarily turned off AVG anti-virus while checking for update
4) System restored to the earliest restore point: July 15, 2015

Please help.

Answer:windows 7 sp1 update stuck at "checking for updates"

This is currently a common issue - partly caused by a poor update from MS which slows the process down, and partly caused by throttling of the MS servers.

Simply leave WU to do it's thing overnight - or longer if necessary - it will get there in the end.
If it's still not completed a scan after 24 hours running...
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

2 more replies
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I recently re-installed Windows 7 Home Premium on my Alienware X51 after getting a lot of random freezes. After the installation completed, I noticed that Windows Update was getting stuck at "Checking for updates..." and would not move forward, even after I left the computer on overnight. I was ultimately able to get Windows Update to function by updating the Windows Update Client as described here: https://blog.krissmilne.tech/windows...ng-for-updates

However, that only worked once; Windows Update is now getting stuck at stuck at "Checking for updates..." again. The last few entries from WindowsUpdate.log are as follows:


Code:
2016-09-04 16:58:32:098 1060 3cc PT +++++++++++ PT: Synchronizing server updates +++++++++++
2016-09-04 16:58:32:098 1060 3cc PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2016-09-04 16:58:39:985 1060 db0 AU No pending client directive
2016-09-04 16:58:41:834 1060 3cc Driver Matched driver to device PCI\VEN_8086&DEV_0162&SUBSYS_05271028&REV_09
2016-09-04 16:58:41:835 1060 3cc Driver Status: 0x180200a, ProblemNumber: 00000000
2016-09-04 16:58:58:594 1060 68c AU Getting featured update notifications. fIncludeDismissed = true
2016-09-04 16:58:58:594 1060 68c AU No featured updates available.
2016-09-04 16:59:00:460 ... Read more

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hi, windows 7 never seems to complete the update check. it just stays stuck at "checking for updates...". it will stay like this for days. most recent check for updates is listed as 7/9/2014 (almost 3 months ago). i tried the fix and the reset listed here:

windows 7 update stuck at checking for updates - Tech Support Forum

nothing has worked so far, please help.

Answer:windows 7 update stuck at "checking for updates..."

See if there are any methods in this Tutorial you haven't tried: Windows Update - Reset

6 more replies
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I work for an IT firm in The Bahamas, and as a result, do a lot of Windows 7 reloads.  However, I have noticed that recently (within the last year) Windows 7 has a very difficult time updating after a fresh reload with SP1.  When I check for updates,
it starts scanning and says "Checking for Updates", but never finds any.  It just keeps checking.  I've left it running for 48 hours without ever finding a single update.

Here's the thing, it isn't a particular computer.  As I said, I do a lot of reloads.  This happens on almost every computer after a reload of Windows 7 regardless of brand.  Sometimes I scan before activating Windows, sometimes after. 
There is no antivirus installed and I've tried it with Windows Firewall both enabled and disabled.  Sometimes after scanning for a long time, it will automatically install updates without having me select any of the updates.  It still says "Checking
for Updates." Other times, it just never finds or installs any updates, but it still says "Checking for Updates".  I'm not the only one who has recognized the problems, my colleagues have also experienced it.  I've also tried updating
on many different networks: home, work, customers network, etc.  Same result.

I have done lots of research online to see if other people have been having this issue, but I have not found anything.  Has anybody else been experiencing this probl... Read more

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Good morning,

I just registered, so I'm not entirely sure how this forum runs. I'm assuming you can see my computer information in my user profile, but please let me know if you need me to post it here again.

When I run Windows Update, it hangs permanently on "Checking for Updates." No error ever displays.

I ran Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center according to the Windows Update posting instructions on this forum. It completed, but had no effect on my issue.

I also ran the Windows Update diagnostic from https://support.microsoft.com/en-us/kb/971058. It returned error 0x80070490.

I have attached my CBS file.

Thank you for your help,
Shelli

Answer:Windows Update Hangs at "Checking for Updates"

It looks to me like you've been using either Advanced System Care or Wise software - which has caused some major problems.


Code:
Line 16920: 2015-08-23 16:33:54, Info CSI 00000762 [SR] Repairing 5 components
Line 16921: 2015-08-23 16:33:54, Info CSI 00000763 [SR] Beginning Verify and Repair transaction
Line 16922: 2015-08-23 16:33:54, Info CSI 00000764 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-ehome-samplemedia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 16923: 2015-08-23 16:33:54, Info CSI 00000765 [SR] Cannot repair member file [l:58{29}]"win7_scenic-demoshort_raw.wtv" of Microsoft-Windows-ehome-samplemedia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 16924: 2015-08-23 16:33:54, Info CSI 00000766 [SR] Cannot repair member file [l:22{11}]"Kalimba.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364... Read more

9 more replies
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Hi everybody,

I am running in to a problem where the Windows Update is stuck on checking for updates, now I have freshly upgraded a Windows 7 machine from Enterprise to Professional with a new product key - which it did work, activated as a Genuine. But it might not be just the Windows Update, any other software would be doing the same thing as for Windows Update - checking for updates, so I am just wondering if there is a one way click to solve this problem?

Everything else works except from the Windows Update, what is doing is just checking for updates and it hangs on checking for hours and hours - so I had enough and I want to find a best solution that would work.

Now, I am not quite sure if the Windows Update is taking time to get all the updates gathered in or it might be stuck. But I don't know, I can't really tell on what the computer is doing in the background process.

During the research for finding this solution, and I have came up with different solutions, but I don't want to risk too much on registry or doing manual servicing including in with deleting a few files from the C: drive, downloading a few tweakers/fixers applications such as Microsoft FixIt - but none of this solved the problem, apart from being patient and wait.

The only thing I haven't done is doing a sfc /scannow check, disk clean up or reinstall Windows 7 Professional and doing a disk check before startup.

I just want the Windows Update to work, so that the computer is ready to re... Read more

Answer:Windows Update stuck on "Checking for updates"

Mines doing this too tonight. Can take a while but tonight's patches is the worst - it took over an hour to find and pull them in. But now it's just stuck on 0% downloading for last twenty mins. Good old MS !

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is it a good idea to install the 26 "update for Windows 7" "kbxxxxxxx" updates that sit in the 'optional updates' section of my Windows Update notification bar. are they needed for anything? do they make my computer work better? what are they there for?

Answer:"Update for Windows 7" (in optional updates section)

Some optional updates are useful and should be installed, some like Bing related items, Silverlight aren't, since you don't mention the KB numbers it's really hard to answer that.

Post a screenshot of them.

2 more replies
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Lately, my Windows 7 Update gets stuck at the Checking for Updates step.

After running the Windows Update Diagnostic tool a few times, every time it runs it finds the same few errors and fixes them, but it also finds Windows Update Error 0x80070057 and is unable to fix it.

Any ideas?

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I'm hoping y'all can help me with this issue with my friend's system, running 64 bit Home Premium, Avast, and Java, Flash etc. all updated. It's stuck at "Checking For Updates."
Yesterday I installed an update to the Windows Update Client, KB3138612, and the System Update Readiness Tool. After that, 62 updates were ready for download, and I successfully installed them. After restarting, a window came up to upgrade the browser from IE 10 to IE 11. I did so, then ran Windows Updates again to check for security updates to IE 11. Stuck in an endless loop again.
I reset the Windows Components with FIXIT 971058. This resolved two errors: Reset Windows Update Data Store (Root Cause) and Service Registration Missing or Corrupt. Still stuck in a loop.
I installed the latest version of the Windows Update Agent and rebooted. Still no joy. Any suggestions would be greatly appreciated. I looked over the contents of the CBS.log before coming to this forum. Something is definitely wrong, but I can't make heads or tails of it.
Here's the link: https://1drv.ms/t/s!AiuNs_2Ik1SigQsc8snLSRVeKcNM

Answer:Windows Update Hangs on "Checking For Updates"

Windows Update was stuck on Searching For Updates, I found this information after nothing else helped and this worked for me on Windows 7.

Method 1:
1. Click Start
2. Type ?cmd? in the search bar.
3. Right click Command prompt and choose ?Run as Administrator?
4. At the command prompt, type the following, commands and then press ENTER after each command:
a. net stop wuauserv
b. net stop bits
c. net stop cryptsvc

Please do not close the Command Prompt window.
Method 2:

Rename folders pertaining to Windows Update.
At the command prompt, type the following commands, and then press Enter after each command:
a) ren %systemroot%\System32\Catroot2 Catroot2.old

b) ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

At the command prompt, type the following, commands and then press ENTER after each command:
a) net start wuauserv
b) net start bits
c) net start cryptsvc

Close the Command Prompt window and check the issue if issue reoccurs

2 more replies
Relevance 91.43%

I am running Windows 7 Home, 64 bit edition.
Since Monday, Aug. 1 when I had a notification that Windows update had 44 updates available for me, the Update window has been constantly "Checking for Updates". When I first checked the notification, I was shown a window with the listed updates.
After looking them over, to be certain that there was no Windows 10 in the list, I clicked ok. Since then for three solid days it has been "Checking for Updates". I have rebooted each morning, and the same screen is there. My computer is usually
on at least 12-15 hours, and in that time it appears only 2 updates have actually taken place. The list I was shown at the beginning consisted of mostly files less than 5 megabytes each. Nothing remotely large enough to cause delayed downloading. 
How can I get the Updates to actually begin, and stop "Checking for updates"? or is there some alternate way to get the necessary files?

Thanks

Steve ZV

More replies
Relevance 91.43%

... Framework, Version 1.0 Service Pack 3 (KB928367)

This is quite frustrating, really. This update will simply not install and when it has failed to do so it repeatedly informs me that I need to install it.

I don't know what to do, do you?

(I noticed a similar thread in this forum but it refers to a different update so I thought I'd make a new one).

Answer:"The following updates were not installed: Security Update for Microsoft .NET ...

I am assuming that you have administrative privileges and that you have enough disk space. Also, you might check to make sure that a spyware/anti-virus program is not blocking the install.

How are you updating? clicking the icon in the sys-tool bar? if so, then open up IE, and click Tools, then windows update, try using that instead.

If this doesn't work, then try and find a Manual update.

Note this is just basically repeating what I said in another forum, but it is a good start.

1 more replies
Relevance 91.02%

Windows Update error code 80070490 appeared on 20 September 2013 and message "Windows can't check for updates". I use Windows Vista Home basic 32 bit, Service Pack 2. I tried almost all suggestions in Internet (including these on Microsoft Web-page) about this how to fix this problem, including Microsoft Fix It, System Update Readiness Tool, Windows Update Diagnostics DIAGCAB file and etc., but the message continue to appear. The last successful update was on 13.09.2013. All updates made before and on 13 September are written as "successful" in "Update history" folder, but when I open "Installed Updates" folder, I don't see nothing and there is written "No updates are installed on this computer", which is strange, because by this moment Windows Update was made automatically without any problems. Please help me to fix the problem with this error code!

ps.: On 23 of September I reinstalled Windows Update Software from Microsoft Web Page:
Microsoft Update
and the notification message " Windows can't check for updates" from my taskbar dissapeared and never appeared again, so..i thought the problem is solved, but yesterday evening(13 October) when i opened Widnows Update in my Control Panel and pressed "Check for updates" it started to seek for updates but after some time again showed me the same error code and the same message "Windows could not search for new updates". So..it seems Windows... Read more

Answer:Windows Update error code 80070490 and message "Windows can't check for updates"

Have you run a full scan with Malwarebytes and your anti-virus to make sure that's not an issue?

9 more replies
Relevance 90.61%

It's been a month since my laptop gone wrong. All programs doesn't run properly, and stop working many times. Media Player, Office, Internet explorer, all stop working frequently, and I have to wait ten second until five minutes to continue my work.

Two days ago I noticed that when I downloaded windows update, the updates wasn't saved in OS folder like it used to be. New folders named like "1ee10074..." appeared in my hard disk. I realized that the problems begin when I found new folder like this in my hard disk, and now the problems is getting worst after updates. I thought my "OS" was full, but the indicator say "11.8 GB free of 58.5 GB".

I can't delete or move the folder without permission, and try to copy them to "OS". Now each time I open a file, two windows are opened, one is my opened file and the other is blank window.

I don't have enough knowledge about computer. Can anyone help me, please?

Answer:How to fix "not responding" problem in all programs and "lost updates"

Welcome to the Seven Forums.

That temp file that you mentioned, is it in the root of the system drive?
In other words is it located here: C:\1ee10074....

If that is where it is, then it could be from a .NET update. They do not always remove that randomly named folder. Don't delete it just yet, go inside of it (say continue to the permissions security pop ups). If you find several folders with 4 numbers for the name, then it is probably from an update. Those numbered folders are for different languages. You can delete the folder if you want or just leave it. The folder is not the cause of your problems.

Try a scan with this:
http://windows.microsoft.com/en-US/w...fender-offline

Then try this:
Troubleshoot Application Conflicts by Performing a Clean Startup

5 more replies
Relevance 90.61%

Hey guys,

I have newly installed Windows 7 Prof. 64 Bit SP1 on my Lenovo Thinkpad T60p (with T61 Mainboard and Penryn T8100 processor).

So far this is what I did:

1) installed IE 11 through the browser (i.e. the old IE 8)
2) installed Microsoft Security Essentials by downloading the installer through IE 8
3) ran the first check of MSE - all good
4) actived Windows successfully
5) changed some visual settings to have better graphics in Windows (nothing special)

I have done nothing else to the system. No driver, no whatsoever.

Unfortunately Windows Updates will simply not download let alone install any of the updates that should be abundantly available. Automatic update is enabled, firewall is on. I've been having this problem all day long and tried reinstalling Windows several times, but it would not wipe out the error.

I am currently running the SURT file, also trying to get updates via wsus offline (dunno exactly what's going on with these).

See the attachments for the full windowsupdate.log of this installation.

What do you suggest?

Thank you very much!

More replies
Relevance 90.2%

Hi everyone, I think I've got a fairly tricky problem here.
I just finished installing Windows 7 Pro (SP1 included) x64 on my laptop. Pretty much the first thing I did was go to check for updates. This was taking forever, and upon looking at the resource monitor, it appears that svchost (you can just which services
it's hosting) was hung at %50, or one CPU core. No HDD activity to speak of, just a process spinning its wheels.
I've tried multiple troubleshooting steps, from running the Update readiness tool (Which didn't find anything wrong), resetting windows update using multiple tools, running an SFC (which said the system was in perfect condition), and of course rebooting
several times in between.
Checking the CBS log file, there are many lines reading "Failed to internally open package. [HRESULT = 0x800F0805 - CBS_E_INVALID_PACKAGE]". Windows Update appears to soldier on past that however, where it apparently reads out its last cached package
(successfully it would seem) then stop dead. When I net stop wuauserv, the log seems to mention TrustedInstaller a few times, then that's about all the interesting information I can gather.
The WindowsUpdate.log file is not terribly helpful either; just before the hang it says "PT: Synchronizing extended update info", then it lists off a ServiceId and Server URL. Nothing after that!
Any help would be greatly appreciated!

More replies
Relevance 90.2%

Hello - would anyone have any assistance or info on update error code #80070002 ? - keeping most of my auto windows 7 updates blocked or 'failed'. - Would like to see more of my windows 7 updates be 'successful'.
Also (upon my restarts and shutdowns), my 'Widows Configuration' advances to ONLY 30%, instead of 100 percent??
Thanks! - from alskalsk11 

More replies
Relevance 89.79%

When turning on my (relatively) new windows 8 laptop, all I see on the login screen is a greyed out "locked" where the password input field should be, and a message above it that says "this app is preventing shutdown" with a generic icon next to it. Looking online, i'm told that i need to start safe mode to solve the problem, but the power button in the login screen has been replaced by a "sign in to install important windows updates" message.
Please help, as I really have no clue what to do at the moment.
Thanks in advance

Answer:"this app is preventing shutdown" locked out of computer

tap f8 at boot to get to the Advanced tools menu
select safe mode from there

1 more replies
Relevance 89.38%

Hello all. Last night I shut off my Dell computer with Windows 7 home premium. It started an update that I believe had 29. Later I realized I needed to look at something and turned it back on. It started the "Configuring Windows updates do not turn off your computer" but it has gotten hung up at 41%. The little circle is still spinning but has been like this since 11pm last night. I have not done anything yet.

Thank you for any help you can give me!
Holly

Answer:Computer hung up on "Configuring Windows updates 41%" since last night

ABout the only thing you can do now is force a shutdown, holding in the power button for about 5-6 seconds.
Boot to Safe Mode, and let it attempt to either repair the system or complete the updates.
Hopefully you'll then be able to boot to normal mode, and install any that didn't work this time around.

1 more replies
Relevance 88.97%

Hello. I was wondering how I would go about clearing the auto complete field in the windows update "Installed Updates" window. It seems completely independent from the windows explorer search field.

I was checking to make sure no windows 10 or telemetry updates accidentally got installed and now it's FULL of different KBnumbers.

I tried using the "find" option in the registry, but got freaked out when it brought up a bunch of stuff i didn't recognize and i didnt wanna mess anything up.

Thanks in advance,
~E

More replies
Relevance 88.97%

Hello. I was wondering how I would go about clearing the auto complete field in the windows update "Installed Updates" window. It seems completely independent from the windows explorer search field.

I was checking to make sure no windows 10 or telemetry updates accidentally got installed and now it's FULL of different KBnumbers.

I tried using the "find" option in the registry, but got freaked out when it brought up a bunch of stuff i didn't recognize and i didnt wanna mess anything up.

Thanks in advance,
~E

More replies
Relevance 88.56%

Hello!
I bought a Dell XPS 15 (9550) with Windows 10 and so far everything have been good, except that I keep getting empty updates from the Dell Update-app. 
I have installed these empty updates ("0 updates are ready to install") many times but they never stop. 

Today, I got this message: "73 updates are ready to install", which got me a bit worried. 
What can I do? 

Answer:Dell Update - Empty updates "0 updates are ready to install"

I'd suggest you uninstall / reinstall Dell Update. Type Settings onto [Cortana] search box, click on Apps, and then uninstall Dell Update. To reinstall: expand Application in the link below, and then Dell Update.
Support for XPS 15 9550 | Drivers & downloads | Dell US

1 more replies
Relevance 88.56%

Hi everyone. I'd like to know what you think about this.

I just noticed this today. I have something called "Program Updates" on my Programs menu and in my Control Panel. Running Win XP SP2. Here are two screen prints:
and, from Control Panel:

I don't know for sure how it got installed on my system. On 9/23/07, I installed software from Walmart for downloading music; it's called Wal-Mart Music Downloads Store. As I said, I did not notice the Programs Updates item at that time.

It, i.e. Programs Updates, does not work, either. If I open it from either the Programs menu or Control Panel, makes no difference. Here's what it looks like:
http://i7.photobucket.com/albums/y256/farmpond/forums/ProgramUpdates3.jpg As you can see, it appears to be an incomplete user interface.

I'm thinking of this strategy of attack. Uninstall Wal-Mart Music Downloads Store, in case Programs Updates did get installed with it [I doubt it did, but I can re-install Wal-Mart Music Downloads Store later]. Restore to a Restore Point prior to installing Wal-Mart Music Downloads Store. Take a look and see whether Programs Updates is gone. If not, try CCleaner. If gone, run CCleaner anyway. And, if I reinstall Wal-Mart Music Downloads Store, look closely at my Programs menu and Control Panel to verify this thing has not reappeared.

Edit: fyi, I'm behind a router, I'm using an older version of Norton Personal Fireware; I use AVG Free anti... Read more

Answer:"Program Updates" mysteriously installed on my system

I had that icon when a install a game call Two worlds it was for updating the game......
 

5 more replies
Relevance 88.56%

Hello,

Recently I've been troubleshooting random hangs which one of the solution was to uninstall the following updates if I had any of them installed:
- KB2952664
- KB2990214
- KB3035583
I had KB2952664 and KB2990214 installed on 6th of April 2015 which after creating an restore point I successfully uninstalled them via control panel.

When I checked the installed update, those updates were gone for good. However I've noticed two significant changes after uninstalling:
- KB2952664 has been installed right after the uninstalling process. I'm not sure when it was exactly installed (before or after restart). It's been dated as today (23rd of June 2015) which it shows up on the installed updates
- When I checked the "Windows update" tab it says I've never checked for any updates nor installed one. The update history and hidden updates has been wiped out as well.

For the second point, I was able to check for updates which brought back all the hidden updates (I kept running the scans until there were no updates found).

As for the first point I don't know what caused to install KB2952664 again automatically. I've tried uninstalling this freshly installed update however it's still there listed on the installed updates. I'm not sure how to check if the uninstalling has been successful or not but the process was smooth (no endless waits or errors popped during the process) as well as two restore point has been created: one for the initial removal (dated 6th of April... Read more

Answer:KB2952664 installed "automatically" after uninstalling certain updates

How did you actually do the uninstall of KB2952664? using Control Panel>Installed Updates, or the WUSA command?
Try using the following command in an Elevated Command Prompt:


wusa /uninstall /kb:2952664

reboot once it's finished, then do a Check for Updates, and hide the KB when it's found again.

9 more replies
Relevance 88.56%

I had to register just to say, "Wow, those are REeealllyy some lame responses." I am experiencing the same thing now with my computer at work. Not sure where it stems from and I've been digging out every trick I can muster to try and fix this but nothing is helping so far. I'm about to reload XP and start from scratch. But, being a systems engineer I tend to want to fix the problem incase I run into it later with someone else.

So, Lennonsong, were you ever able to actually fix the problem. Or did you give up and start over? Hopefully you get this reply because I'm really curious.

Answer:[SOLVED] Your computer has not been restarted since you last installed updates.&quot;

the only fix i found on this it stated it was a registry fix that worked,the problem is it was an old post and the links no longer worked to see what it was
the closest i could find was this
http://209.85.173.104/search?q=cache...8&client=opera

3 more replies
Relevance 88.15%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Relevance 88.15%

Does anyone know how to stop XP from automatically creating these two folders each time I reboot, or at least creating them somewhere other than my documents? The pc is on my LAN at work.

Thanks
 

Answer:Preventing autocreation of "My ebooks" and "My Pictures"

Here's a possible fix, but it entails tweaking the registry. http://www.graphixanstuff.com/Forum/index.php?showtopic=2572

My understanding is that the folders keep getting recreated (after deletion) by _other_ software when it's installed; I assume something like Photoshop would have language referencing the My Pictures folder, for example.
 

1 more replies
Relevance 87.74%

When trying to update with Windows update, i get a spontaneous reboot or a bluescreen-crash.
The filename "lzx32.sys" is mentioned.

The updates i'm trying to install are the following (roughly translated from norwegian):
"Update for Windows Media Format 11 SDK for Windows XP (KB939399)"
"Windows Tool for removal of dangerous software - march 2007 (KB890830)"
Other than that, i believe i have all other windows-updates.

I do however recall there beeing a third update on the list when i started the installation for the first time.
After the third or forth spontanous restart/bluscreen, when i figured something was wrong, it has disappeared from the list.
I do not know if it actually got installed or not.

I've been following the 5-steps-before-posting as good as possible.
From my normal startup programs msn-messenger and daemon-tools were shutted down before the dss-scan.
Here are the three logs (panda-activescan, dss-main and dss-extra attached):
PS: note that the "extra.txt" is from the first scan, which was done abit earlier than my last scan where the pasted "main.txt" is from.
This is because i was unable to get a fresh "extra.txt" from the last scan (no minimized window at all).
OK, here we go now:

Incident Status Location ... Read more

Answer:Windows Update - spontaneous reboots/bluescreens "lzx32.sys" - "Exploit/ByteVerify"

BUMP

In addition I've done some work myself (Rustbfix.exe, SpywareGuard, SuperAntiSpyware Free Edition, AVG Anti-Spyware), and it seems to be cleaner than it was (i.e. Windows Update works).

It would be nice anyways to get the facts straight, so here's a fresh log from Deckards System Scanner:

Deckard's System Scanner v20070318.32
Run by Claw_ on 2007-03-22 at 14:16:44
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Claw_.exe) -----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 14:17:16, on 22.03.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Norton Internet Security\ISSVC.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programfiler\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programfiler\Grisoft\AVG Anti-S... Read more

5 more replies
Relevance 87.33%

I have a Windows 7 machine.
It was working fine.
Now it will not boot.
When I try system repair, it says:
Root cause found
A patch is preventing the system from starting.
Repair action: System file integrity cheack and repair
Result: Failed. Error code 0x490
 
I have tried doing safe mode, last known good configuration etc and nothing works
Also, I tried to restore to an early checkpoint, but it claims that none exist, even thought I know we save restore points.
 
Please advise?

More replies
Relevance 87.33%

The video driver.
ATI Radeon X1200 series.
"The display manufacturer hasn't made your display compatible with Windows 10."
How could they make it compatible when it's not out yet?

Answer:"Here's why Windows 10 can't be installed on this computer."

Because like Insiders, they could've had access to pre-release builds?
Many have added Windows 10 support and it hasn't even launched in most places yet.

18 more replies
Relevance 86.92%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Relevance 86.51%

Hello.

Hope someone can assist me with the issue I am having in windows 10 Pro.

A few days ago my system Automatically updated to Windows Pro v1511 (OS Build 10586.14)... all went well and seemed to be OK.

Now to my Problem...

When I now go to check for updates it does its checking for updates thing then installs any available update but once it has completed this and I click on "Advanced Options/View Update History" in that all I get is a blank page and all it says is no updates have been installed yet....

But I know that it has installed windows defender updates? because I have seen it download them and complete the updates?

I have tried the reset (windows update .bat) file floating around on the forum, but all that does is clear everything and still no updates are showing in the list when I go to "Advanced Options/View Update History"...

Can anyone please help me get that all back to normal....

This has only been an issue since this update to Windows Pro v1511 (OS Build 10586.14)..

How do I know that the updates in Defender or anything else for that matter are actually installing.. seeing that they are not being listed in the "View Update History" list...

Is anyone else having this issue and if so any assistance on how to fix this will be appreciated...

cheers

Answer:Windows Update - "Advanced Options/View Update History" Problem

Hello kokakola,

You might see if resetting Windows Update may show the history of what you install afterwards.

https://www.tenforums.com/tutorials/2...dows-10-a.html

7 more replies
Relevance 86.51%

Hello.

Hope someone can assist me with the issue I am having in windows 10 Pro.

A few days ago my system Automatically updated to Windows Pro v1511 (OS Build 10586.14)... all went well and seemed to be OK.

Now to my Problem...

When I now go to check for updates it does its checking for updates thing then installs any available update but once it has completed this and I click on "Advanced Options/View Update History" in that all I get is a blank page and all it says is no updates have been installed yet....

But I know that it has installed windows defender updates? because I have seen it download them and complete the updates?

I have tried the reset (windows update .bat) file floating around on the forum, but all that does is clear everything and still no updates are showing in the list when I go to "Advanced Options/View Update History"...

Can anyone please help me get that all back to normal....

This has only been an issue since this update to Windows Pro v1511 (OS Build 10586.14)..

How do I know that the updates in Defender or anything else for that matter are actually installing.. seeing that they are not being listed in the "View Update History" list...

Is anyone else having this issue and if so any assistance on how to fix this will be appreciated...

cheers

Answer:Windows Update - "Advanced Options/View Update History" Problem

Hello kokakola,

You might see if resetting Windows Update may show the history of what you install afterwards.

Windows Update - Reset in Windows 10

7 more replies
Relevance 86.51%

My computer has been taken out of storage after 15 months. I only used it a few months before it was put in storage and didn't have any problems with updates. Now I can't get it to update.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-4460S CPU @ 2.90GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8092 Mb
Graphics Card: Glance Speed Boost
Hard Drives: C: Total - 944886 MB, Free - 893256 MB;
Motherboard: Dell Inc., 0XHYJF
Antivirus: Windows Defender, Disabled
 

Answer:windows 8.1 "there was a problem checking for updates"

8 more replies
Relevance 86.51%

"Repaired" Windows and now updates "fail"

I've tried all at once, one at a time, turned of firewall, what next?
 

More replies
Relevance 86.51%

To anyone that can help me out:

I purchased a windows anytime upgrade key and upgraded my system from windows 7 home premiuim to windows 7 ultimate now when my windows tries to update I get this: (See image titled "message")



To bring you up to speed as to what I've done so far:
I ran sfc\scannow and no errors were found
I downloaded the hotfixes and apllied them and still could not update
I tried to do a system restore to the point before I upgraded, but I could not perform one because all of my previous attempts to update windows automatically creates a system restore and all the restore points were within a 24 hour period
I installed a system update readiness tool as per "windows help and support" dialogue box

To see the updates that did not install, refer to the image titled "update"

Really, I feel like I've done my homework and I've exhausted my efforts as to how to fix this problem. I'm currently going to school for computers and so I really like to apply what I learn in real world situations, but this one has got me stumped!

I'm also attaching my checksur.log I don't understand it now and it looks like a foreign language to me, but as I progress through my information systems degree I hope one day I can become a techsupport forum partner.

Any help would be greatly appreciated!!

Thanks in advance,

Techstudent36

HERE IS MY CHECKSUR.LOG


=================================
Checking System Update Read... Read more

Answer:windows update error code "WindowsUpdate_80073712" "WindowsUpdate_dt000"

Hi have you tried running a start up repair An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

7 more replies
Relevance 86.51%

I'm not sure what this is in Windows Update [and this seems to be greyed out itself too], but how is it possible to have no results in Google on this KB that's in Windows Update?

I also clicked on the "more information" for the Microsoft Knowledge Base, but nothing came up there either.

Answer:A "non-existent" Windows update ("KB3024777") even Google can't find

Also note that it can't be unchecked/deselected.

Edit: It seems this update removes kb3004394 and vanish without a trace (except in History).
Neither seems to be available in the uninstall list afterwards.

9 more replies
Relevance 86.51%

Have a new computer which runs Windows XP 2005, and it's been a bit of a rough road.

Lately when I start up the computer, the "Windows Installer" appears every time. "Please wait while Windows configures Your Sonic Update Manager." The next window that appears is Sonic Update Manager, and it says, "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert 'Sonic Update Manager' disk and click OK." At the bottom of this same window is 'Use Source: 1'.

When I click "OK" or "cancel," a message appears, "The path '1' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'UM.MSI' in a folder from which you can install the product Sonic UPdate Manager."

If I continue to click 'cancel,' it eventually all goes away. But it's annoying and I'd like to set things straight. How do I get this to go away???

I looked on my original invoice from Dell, and yes, they did install Sonic, but I don't have a CD for it. It may also help for you to know that this began after my ten-year-old son had me install Editing Software powered by Muvee for his Vidster video camera from Mattel. Could that have something to do with it?

Any advice would be appreciated.
 

Answer:Why do "Windows Installer" and "Sonic Update Manager" keep popping up?

Click start then run, type msconfig then press enter and click on the startup tab.

See if you have these processes listed "issch" and "isuspm". If so, uncheck them, click apply and restart the computer.

Steve
 

14 more replies
Relevance 86.51%

Hi.
Mikael Nilsen here.
When I try to use Windows update, I get the errorcode "WindowsUpdate_80246002" "WindowsUpdate_dt000"
I have not installed any new programs, only updated Adobe Air.
I tried to uninstall Adobe Air to check if it was the problem, but got the same errorcode, so why this came up I don`t understand.
I hope you can help me with this, as soon as possible.
Best regards
Mikael Nilsen

Answer:Windows update fails, errorcode "WindowsUpdate_80246002" "WindowsUpdate_dt000"

Hi,
Like Gary said, you could try to reset the Windows Update components as below:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058/en-usKaren Hu
TechNet Community Support

16 more replies
Relevance 86.1%

I got a crazy alert! virus! blah blah and the damned computer was screaming at me. I tried to close it down, but I was on the phone and didn't have time to fool with it so I hit the power button. When rebooting I hit f6 to boot to safe mode. Interestingly it stated, "installing updates." After a while it rebooted itself. I then get the little message box "updates installed successfully" or some such. So I go to View the update history and the last update it shows occurred on 8/10. Today is 8/12. I then got a couple of additional pop up messages stating "Updates installed" yet there is no new entry for update history.

Is it possible that some malware was loaded? I'm running Panda Free antivirus scan as I write. Just curious if anyone has any ideas on this. Kind of scary that there is some junk on my pc watching me now...

Answer:Keep getting message "Updates Installed"

Additional note: I went to control panel/programs/programs and features/installed updates. IT shows that Security update for MS Windows KB3176493 was installed on 8/12/2016. When I look at View Update History, it shows that patch was installed on 8/10/2016. Is it possible that all of this is because the patch was downloaded on 8/10 but since I hadn't rebooted until today, it wasn't actually installed until 8/12? Then the two different places "Update History" and "Installed Updates" just happen to show the same thing with 2 different dates? -thx

2 more replies
Relevance 86.1%

I got a crazy alert! virus! blah blah and the damned computer was screaming at me. I tried to close it down, but I was on the phone and didn't have time to fool with it so I hit the power button. When rebooting I hit f6 to boot to safe mode. Interestingly it stated, "installing updates." After a while it rebooted itself. I then get the little message box "updates installed successfully" or some such. So I go to View the update history and the last update it shows occurred on 8/10. Today is 8/12. I then got a couple of additional pop up messages stating "Updates installed" yet there is no new entry for update history.

Is it possible that some malware was loaded? I'm running Panda Free antivirus scan as I write. Just curious if anyone has any ideas on this. Kind of scary that there is some junk on my pc watching me now...

Answer:Keep getting message "Updates Installed"

Additional note: I went to control panel/programs/programs and features/installed updates. IT shows that Security update for MS Windows KB3176493 was installed on 8/12/2016. When I look at View Update History, it shows that patch was installed on 8/10/2016. Is it possible that all of this is because the patch was downloaded on 8/10 but since I hadn't rebooted until today, it wasn't actually installed until 8/12? Then the two different places "Update History" and "Installed Updates" just happen to show the same thing with 2 different dates? -thx

1 more replies